Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing delivers leading-edge platforms, technology, services, and capabilities to bring the best value to the Ministry of Defence and UK national security services. Employing more than 1,800 people, Boeing Defence UK provides long-term support for more than 120 Boeing military rotary wing and fixed wing aircrafts in the UK. For example, the Chinook and Apache helicopters, and the Poseidon and C-17 airplanes. Our support ranges from mission critical Logistics Information Services, next generation in flight digital tools, to aircraft and operational modelling and simulation methodology. Find your future with us! Role Responsibilities The role is based in Waddington, Lincolnshire, working 5 Days a week on site.Please note: this role will require you to work an early/late shift pattern with occasional surge hours. A Cyber Security Analyst is the first line of defense within our Security Operations Center (SOC) at Boeing Defence UK. You will be responsible for monitoring, triaging, and responding to security alerts generated across our network and infrastructure. This role is critical in maintaining the integrity of our systems and protecting sensitive data from emerging cyber threats. You will work within the established monitoring and response frameworks to enable the timely and effective response and management of incidents, alarms, notifications, calls and all other activities related to the SOC including new and emerging cyber threats. Respond to security events, requests and incidents logged in management systems. Monitor the security posture of the IT estate and identify anomalous activity and behaviours by the use of monitoring tools. Perform in depth analysis of log files, systems, and network traffic. Hunt for suspicious activity based on anomalous activity. Innovate in the areas of SIEM and SOC and develop best practice. Continuously identifying improvements in both tooling and processes to ensure services operated are aligned to industry best practice and Boeing enterprise best practices. Triage/respond to 2nd/3rd line escalation of incidents. Work to well-defined SLAs & KPIs. Basic Qualifications (Required Skills/Experience): A degree in Computer Science, Cyber Security, or a similar, related field. Prior experience in an IT Support, Helpdesk or related role/internship is highly beneficial. Strong analytical and problem solving skills with high attention to detail. Foundational Knowledge: Solid understanding security operations and identifying threats. Operating Systems: Proficiency in Windows and Linux environments. Security Tools: Familiarity with common security tools. Incident Response: Basic understanding of the incident response lifecycle. Preferred Qualifications (Desired Skills/Experience): Certifications: CompTIA Security+, CySA+, or equivalent entry level security certifications. Tool Experience: Common SIEM and vulnerability management tooling experience. Security Clearance and Eligibility Important information regarding this role: This role is for a locally hired position in the UK and candidates must have current legal authorisation to work immediately in the UK. Boeing will not attempt to obtain immigration and / or labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing US based payroll. Please note that this role will require you to undergo a security clearance check with no caveats (Security Check SC ; please view further information about this here). Applications for this position will be accepted until Apr. 15, 2026 Export Control Requirements: This is not an Export Control position. Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain United Kingdom Security Check. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Shift Worker (United Kingdom) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Apr 17, 2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing delivers leading-edge platforms, technology, services, and capabilities to bring the best value to the Ministry of Defence and UK national security services. Employing more than 1,800 people, Boeing Defence UK provides long-term support for more than 120 Boeing military rotary wing and fixed wing aircrafts in the UK. For example, the Chinook and Apache helicopters, and the Poseidon and C-17 airplanes. Our support ranges from mission critical Logistics Information Services, next generation in flight digital tools, to aircraft and operational modelling and simulation methodology. Find your future with us! Role Responsibilities The role is based in Waddington, Lincolnshire, working 5 Days a week on site.Please note: this role will require you to work an early/late shift pattern with occasional surge hours. A Cyber Security Analyst is the first line of defense within our Security Operations Center (SOC) at Boeing Defence UK. You will be responsible for monitoring, triaging, and responding to security alerts generated across our network and infrastructure. This role is critical in maintaining the integrity of our systems and protecting sensitive data from emerging cyber threats. You will work within the established monitoring and response frameworks to enable the timely and effective response and management of incidents, alarms, notifications, calls and all other activities related to the SOC including new and emerging cyber threats. Respond to security events, requests and incidents logged in management systems. Monitor the security posture of the IT estate and identify anomalous activity and behaviours by the use of monitoring tools. Perform in depth analysis of log files, systems, and network traffic. Hunt for suspicious activity based on anomalous activity. Innovate in the areas of SIEM and SOC and develop best practice. Continuously identifying improvements in both tooling and processes to ensure services operated are aligned to industry best practice and Boeing enterprise best practices. Triage/respond to 2nd/3rd line escalation of incidents. Work to well-defined SLAs & KPIs. Basic Qualifications (Required Skills/Experience): A degree in Computer Science, Cyber Security, or a similar, related field. Prior experience in an IT Support, Helpdesk or related role/internship is highly beneficial. Strong analytical and problem solving skills with high attention to detail. Foundational Knowledge: Solid understanding security operations and identifying threats. Operating Systems: Proficiency in Windows and Linux environments. Security Tools: Familiarity with common security tools. Incident Response: Basic understanding of the incident response lifecycle. Preferred Qualifications (Desired Skills/Experience): Certifications: CompTIA Security+, CySA+, or equivalent entry level security certifications. Tool Experience: Common SIEM and vulnerability management tooling experience. Security Clearance and Eligibility Important information regarding this role: This role is for a locally hired position in the UK and candidates must have current legal authorisation to work immediately in the UK. Boeing will not attempt to obtain immigration and / or labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing US based payroll. Please note that this role will require you to undergo a security clearance check with no caveats (Security Check SC ; please view further information about this here). Applications for this position will be accepted until Apr. 15, 2026 Export Control Requirements: This is not an Export Control position. Relocation Relocation assistance is not a negotiable benefit for this position. Security Clearance This position requires the ability to obtain United Kingdom Security Check. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift Shift Worker (United Kingdom) Equal Opportunity Employer: We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
A leading furniture retailer based in Swindon is seeking a 1st Line Service Desk Analyst to provide IT support to its colleagues. The role involves logging and resolving incidents, ensuring customer satisfaction, and escalating complex issues. The ideal candidate will exhibit a customer-centred mindset, have strong troubleshooting abilities, and excel in both verbal and written communication. The position includes essential benefits such as employee discounts, life assurance, and a pension plan.
Apr 17, 2026
Full time
A leading furniture retailer based in Swindon is seeking a 1st Line Service Desk Analyst to provide IT support to its colleagues. The role involves logging and resolving incidents, ensuring customer satisfaction, and escalating complex issues. The ideal candidate will exhibit a customer-centred mindset, have strong troubleshooting abilities, and excel in both verbal and written communication. The position includes essential benefits such as employee discounts, life assurance, and a pension plan.
Because we strive to put people first. Culture, our way Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, Potential Bonus, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Security Operations Analyst We want you to feel challenged and inspired. Here, you'll develop your skills across a range of responsibilities: Maintain expert knowledge of security technologies, continuously improving processes, documentation, and system capabilities. Manage security tickets, triage alerts, and perform in depth analysis of incidents, threats, vulnerabilities, and trends. Ensure comprehensive coverage and accuracy across security tools, asset inventories, procedures, and SOC documentation. Lead or support incident coordination, post incident reviews, and forensic activities with internal teams and third party partners. Develop and deliver security metrics, reports, and recommendations to strengthen detection, response, and vulnerability management. Contribute to SOC operations, standardising processes, informing tooling decisions, and supporting broader cybersecurity planning and validation efforts. What You'll Bring 4+ years' experience in enterprise cybersecurity across cloud and on prem environments, with strong foundations in networking, operating systems, and security engineering. Proven background in Security Operations, including incident response, investigations, vulnerability analysis, and understanding of modern attack techniques. Strong communication skills with the ability to collaborate effectively in multi skilled teams and deliver high quality, process driven work. Demonstrated aptitude for rapid learning, self direction, and performing well in a fast paced operational environment. Ability to analyse complex situations, balance risks, draw logical conclusions, and recommend effective security actions. Holds a relevant degree or equivalent experience; security or IT certifications (e.g., Security+, CISSP, Azure/AWS certs) considered desirable. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-7201
Apr 17, 2026
Full time
Because we strive to put people first. Culture, our way Technology at Primark What's a career at Primark all about? The positive impact you're making, the experiences you're having and the people you're with. You're our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you'll contribute your unique skills to fuel our technological advancements. What You'll Get People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best. Let's talk lifestyle: Healthcare, Potential Bonus, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria. What You'll Do as a Security Operations Analyst We want you to feel challenged and inspired. Here, you'll develop your skills across a range of responsibilities: Maintain expert knowledge of security technologies, continuously improving processes, documentation, and system capabilities. Manage security tickets, triage alerts, and perform in depth analysis of incidents, threats, vulnerabilities, and trends. Ensure comprehensive coverage and accuracy across security tools, asset inventories, procedures, and SOC documentation. Lead or support incident coordination, post incident reviews, and forensic activities with internal teams and third party partners. Develop and deliver security metrics, reports, and recommendations to strengthen detection, response, and vulnerability management. Contribute to SOC operations, standardising processes, informing tooling decisions, and supporting broader cybersecurity planning and validation efforts. What You'll Bring 4+ years' experience in enterprise cybersecurity across cloud and on prem environments, with strong foundations in networking, operating systems, and security engineering. Proven background in Security Operations, including incident response, investigations, vulnerability analysis, and understanding of modern attack techniques. Strong communication skills with the ability to collaborate effectively in multi skilled teams and deliver high quality, process driven work. Demonstrated aptitude for rapid learning, self direction, and performing well in a fast paced operational environment. Ability to analyse complex situations, balance risks, draw logical conclusions, and recommend effective security actions. Holds a relevant degree or equivalent experience; security or IT certifications (e.g., Security+, CISSP, Azure/AWS certs) considered desirable. Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours. About Primark At Primark, people matter. They're the beating heart of our business and the reason we've grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together. If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. Our fashion isn't one size fits all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. REQ ID: JR-7201
Service Desk Analyst Department: Information Technology Employment Type: Full Time Location: London Description Why Bates Wells? We're an award winning, purpose driven City law firm. We were the first UK law firm to become a B Corp and are the highest scoring global law firm in the B Corp community. Globally recognised as the market leading UK firm for charities and purpose driven organisations, our commercial teams are also using law as a force for good and driving change from the inside out. Our values are key to our success, and you'll be able to make a real impact from day one. Come and join the firm with a standout and authentic commitment to a triple bottom line, where we never prioritise profit over people and planet. The role We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team. You will be the first point of contact for IT support across the firm, assisting colleagues with first line IT requests, account setup, hardware preparation and mobile device management. This role offers excellent opportunities to learn, develop and progress, providing a strong foundation in IT support. You'll need strong customer service skills, good problem solving ability and confidence working in a fast paced environment. A friendly, helpful approach is essential. Key Responsibilities Provide technical support to colleagues across the firm, onsite and remotely Install, configure and maintain hardware and software (laptops, printers, mobile devices) Troubleshoot Windows OS, MS 365, mobile and in house legal applications Support legal document production tools and workflows Manage user accounts and access to applications Maintain IT asset records and documentation Support meeting room technology, including AV and conferencing tools (Teams/Zoom) Assist with network connectivity, VPN access and remote working setups Resolve issues within agreed SLAs and elevate when needed Work with external vendors and IT providers Manage mobile device setup, enrolment and support (MDM, Intune) Manage the joiners movers leavers process, including account creation and hardware allocation Assist with hardware imaging, setup and deployment Participate in on call or out of hours support where required Desirable: Exposure to ITSM tools, basic ITIL knowledge, or certifications such as CompTIA A+, ITIL Foundation, or Azure Fundamentals. About You 1-2 years of Service Desk experience, ideally in legal or professional services Strong interest in IT and technology Confident, friendly and client focused with strong customer service skills Good problem solving and troubleshooting ability Basic understanding of network infrastructure Proactive, organised and able to manage multiple tasks Strong communication skills Comfortable building relationships across the firm About our IT Team Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams. We work cohesively and interact daily to support the business and their needs. What are we like to work for? Impact Driven Purpose: We align profit with social purpose to create lasting positive impact for our people, communities and planet. Committed to the Climate: Through our Climate & Nature Group, we reduce environmental impact and support a just transition to net zero. Championing Inclusion: We foster a diverse and inclusive culture where creativity and innovation thrive. Flexible and Hybrid Working: Our hybrid model supports balance, with at least two office days per week. Progressive Benefits: We offer sustainable pensions, IVF support, private healthcare and a range of wellbeing and personal development benefits. At Bates Wells, equity, diversity and inclusion are part of who we are and how we work. As a B Corp and purpose driven law firm, we're committed to building a workplace that is fair, inclusive and representative of all.
Apr 17, 2026
Full time
Service Desk Analyst Department: Information Technology Employment Type: Full Time Location: London Description Why Bates Wells? We're an award winning, purpose driven City law firm. We were the first UK law firm to become a B Corp and are the highest scoring global law firm in the B Corp community. Globally recognised as the market leading UK firm for charities and purpose driven organisations, our commercial teams are also using law as a force for good and driving change from the inside out. Our values are key to our success, and you'll be able to make a real impact from day one. Come and join the firm with a standout and authentic commitment to a triple bottom line, where we never prioritise profit over people and planet. The role We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team. You will be the first point of contact for IT support across the firm, assisting colleagues with first line IT requests, account setup, hardware preparation and mobile device management. This role offers excellent opportunities to learn, develop and progress, providing a strong foundation in IT support. You'll need strong customer service skills, good problem solving ability and confidence working in a fast paced environment. A friendly, helpful approach is essential. Key Responsibilities Provide technical support to colleagues across the firm, onsite and remotely Install, configure and maintain hardware and software (laptops, printers, mobile devices) Troubleshoot Windows OS, MS 365, mobile and in house legal applications Support legal document production tools and workflows Manage user accounts and access to applications Maintain IT asset records and documentation Support meeting room technology, including AV and conferencing tools (Teams/Zoom) Assist with network connectivity, VPN access and remote working setups Resolve issues within agreed SLAs and elevate when needed Work with external vendors and IT providers Manage mobile device setup, enrolment and support (MDM, Intune) Manage the joiners movers leavers process, including account creation and hardware allocation Assist with hardware imaging, setup and deployment Participate in on call or out of hours support where required Desirable: Exposure to ITSM tools, basic ITIL knowledge, or certifications such as CompTIA A+, ITIL Foundation, or Azure Fundamentals. About You 1-2 years of Service Desk experience, ideally in legal or professional services Strong interest in IT and technology Confident, friendly and client focused with strong customer service skills Good problem solving and troubleshooting ability Basic understanding of network infrastructure Proactive, organised and able to manage multiple tasks Strong communication skills Comfortable building relationships across the firm About our IT Team Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams. We work cohesively and interact daily to support the business and their needs. What are we like to work for? Impact Driven Purpose: We align profit with social purpose to create lasting positive impact for our people, communities and planet. Committed to the Climate: Through our Climate & Nature Group, we reduce environmental impact and support a just transition to net zero. Championing Inclusion: We foster a diverse and inclusive culture where creativity and innovation thrive. Flexible and Hybrid Working: Our hybrid model supports balance, with at least two office days per week. Progressive Benefits: We offer sustainable pensions, IVF support, private healthcare and a range of wellbeing and personal development benefits. At Bates Wells, equity, diversity and inclusion are part of who we are and how we work. As a B Corp and purpose driven law firm, we're committed to building a workplace that is fair, inclusive and representative of all.
ABOUT US SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world's foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court. ABOUT THE ROLE We are looking for an ambitious and driven Consumer Insights Analyst to join our Data & Insights team. The successful candidate will play a pivotal role in delivering data-led insights to both our UK and US clients, helping them make informed decisions that enhance their marketing and audience strategies. This is not a purely technical or BI-focused analytics role. It is centred on consumer insights, audience behaviour, and storytelling. As a Consumer Insights Analyst, you will analyse audience and consumer data to uncover meaningful insights and translate them into clear, compelling narratives for both internal teams and clients. Your work will directly influence marketing strategy, creative direction, and campaign optimisation. A key aspect of this role is delivering client-facing insights and ensuring clients understand the impact of their digital marketing and audience engagement strategies. You will take ownership of developing insight-driven outputs and recommendations, helping refine media strategy through structured analysis. You will contribute to audience segmentation and behavioural analysis, support the preparation and structuring of data for analysis, and work across a variety of insight projects. This is a dynamic and collaborative role with opportunities to work on high-profile marketing intelligence projects across digital and offline channels. KEY RESPONSIBILITIES Support the delivery of insight-driven analysis for client campaigns and new business pitches Analyse campaign performance and audience data to identify trends, patterns, and opportunities Help create clear, engaging reports and presentations tailored to different audiences Contribute to client-facing deliverables, with increasing exposure over time Assist in creative performance analysis, helping improve messaging and engagement Use a mix of data sources such as social listening, search trends, and survey data to build a holistic view of audiences Work with tools such as GWI, Pulsar, Glimpse, and BuzzSumo to explore audience behaviour Support the development and maintenance of ad-hoc insights dashboards (Tableau, Looker Studio, etc.) Contribute ideas on how to improve insight generation, storytelling, and processes. Essential Skills & Experience At least 1 year of experience working with consumer insights, audience research, or behavioural data Exposure to or experience with consumer research tools or data sources (e.g. social listening, search data, surveys, GWI, etc.) Ability to own end-to-end delivery of insight reports (with support) Ability to manage multiple projects simultaneously Delivering work to deadlines and client standards Taking briefs and turning them into structured outputs independently (over time) Ability to interpret data and communicate findings clearly Basic understanding of digital marketing or analytics, including channels such as paid search, SEO, programmatic and paid social Comfortable with tools like Excel / Google Sheets Experience with Looker Studio, or similar, is a bonus. Non-Negotiables (Core Mindset) Structured thinking Attention to detail/accuracy Ability to follow and apply consultancy research frameworks Ability to present insights clearly and confidently (even if early stage) Translate data into simple, actionable stories Keen to learn and grow quickly in a fast-paced environment Proactive - you take initiative rather than waiting for direction Adaptable - comfortable working across different projects and challenges Innovative thinker - you enjoy exploring new ideas and approaches Strong interest in psychology, human behaviour, and audience insight. Secondary Strengths (Nice to Have) Exposure to research tools (e.g. social listening, surveys, audience platforms) Interest in technology, data, or coding (no need to be highly technical) Comfortable or motivated to become client-facing and build relationships Curious mindset with a genuine interest in how things work and why. Tech (you'll be exposed to) Tableau / Looker Studio Audience & research tools (GWI, Pulsar, Brandwatch, Buzzsumo, YouGov etc.) Digital marketing platforms (Google, Meta, etc.) Why this role? Work with high-profile clients across entertainment and culture Build a strong foundation in data, insights, and strategy Gain client-facing experience early in your career Be part of a collaborative, curious, and ambitious team. ADDITIONAL INFORMATION Please note: This role is focused on consumer insights, audience behaviour, and storytelling. We encourage applications from candidates with relevant experience in these areas. If your background is primarily in highly technical analytics, engineering, or BI without a focus on consumer insights, this role is unlikely to be the right fit. 25-day holiday allowance excluding Bank Holidays (plus extra time off over Christmas) One extra day's holiday accrued for each of the first three years of service Competitive salary benchmarked annually Early Friday finish (3pm) - subject to business requirements Enhanced family-friendly and personal leave policies Health cash plan (after 3 months) and employee assistance programme Hybrid working (Tuesday-Thursday in the office with the option to work remotely on Mondays and Fridays) Working from home equipment allowance Free tickets to live events Structured personal development and training programmes Opportunities to attend industry conferences and shape agency culture. At SINE Digital, we're committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we're proud to be an equal opportunity employer. Inclusion is more than a policy, it's part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, gender identity, sexual orientation, age, nationality, disability, marital status, or any other aspect of identity. If you require any adjustments or support during the recruitment process, let us know at
Apr 17, 2026
Full time
ABOUT US SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world's foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court. ABOUT THE ROLE We are looking for an ambitious and driven Consumer Insights Analyst to join our Data & Insights team. The successful candidate will play a pivotal role in delivering data-led insights to both our UK and US clients, helping them make informed decisions that enhance their marketing and audience strategies. This is not a purely technical or BI-focused analytics role. It is centred on consumer insights, audience behaviour, and storytelling. As a Consumer Insights Analyst, you will analyse audience and consumer data to uncover meaningful insights and translate them into clear, compelling narratives for both internal teams and clients. Your work will directly influence marketing strategy, creative direction, and campaign optimisation. A key aspect of this role is delivering client-facing insights and ensuring clients understand the impact of their digital marketing and audience engagement strategies. You will take ownership of developing insight-driven outputs and recommendations, helping refine media strategy through structured analysis. You will contribute to audience segmentation and behavioural analysis, support the preparation and structuring of data for analysis, and work across a variety of insight projects. This is a dynamic and collaborative role with opportunities to work on high-profile marketing intelligence projects across digital and offline channels. KEY RESPONSIBILITIES Support the delivery of insight-driven analysis for client campaigns and new business pitches Analyse campaign performance and audience data to identify trends, patterns, and opportunities Help create clear, engaging reports and presentations tailored to different audiences Contribute to client-facing deliverables, with increasing exposure over time Assist in creative performance analysis, helping improve messaging and engagement Use a mix of data sources such as social listening, search trends, and survey data to build a holistic view of audiences Work with tools such as GWI, Pulsar, Glimpse, and BuzzSumo to explore audience behaviour Support the development and maintenance of ad-hoc insights dashboards (Tableau, Looker Studio, etc.) Contribute ideas on how to improve insight generation, storytelling, and processes. Essential Skills & Experience At least 1 year of experience working with consumer insights, audience research, or behavioural data Exposure to or experience with consumer research tools or data sources (e.g. social listening, search data, surveys, GWI, etc.) Ability to own end-to-end delivery of insight reports (with support) Ability to manage multiple projects simultaneously Delivering work to deadlines and client standards Taking briefs and turning them into structured outputs independently (over time) Ability to interpret data and communicate findings clearly Basic understanding of digital marketing or analytics, including channels such as paid search, SEO, programmatic and paid social Comfortable with tools like Excel / Google Sheets Experience with Looker Studio, or similar, is a bonus. Non-Negotiables (Core Mindset) Structured thinking Attention to detail/accuracy Ability to follow and apply consultancy research frameworks Ability to present insights clearly and confidently (even if early stage) Translate data into simple, actionable stories Keen to learn and grow quickly in a fast-paced environment Proactive - you take initiative rather than waiting for direction Adaptable - comfortable working across different projects and challenges Innovative thinker - you enjoy exploring new ideas and approaches Strong interest in psychology, human behaviour, and audience insight. Secondary Strengths (Nice to Have) Exposure to research tools (e.g. social listening, surveys, audience platforms) Interest in technology, data, or coding (no need to be highly technical) Comfortable or motivated to become client-facing and build relationships Curious mindset with a genuine interest in how things work and why. Tech (you'll be exposed to) Tableau / Looker Studio Audience & research tools (GWI, Pulsar, Brandwatch, Buzzsumo, YouGov etc.) Digital marketing platforms (Google, Meta, etc.) Why this role? Work with high-profile clients across entertainment and culture Build a strong foundation in data, insights, and strategy Gain client-facing experience early in your career Be part of a collaborative, curious, and ambitious team. ADDITIONAL INFORMATION Please note: This role is focused on consumer insights, audience behaviour, and storytelling. We encourage applications from candidates with relevant experience in these areas. If your background is primarily in highly technical analytics, engineering, or BI without a focus on consumer insights, this role is unlikely to be the right fit. 25-day holiday allowance excluding Bank Holidays (plus extra time off over Christmas) One extra day's holiday accrued for each of the first three years of service Competitive salary benchmarked annually Early Friday finish (3pm) - subject to business requirements Enhanced family-friendly and personal leave policies Health cash plan (after 3 months) and employee assistance programme Hybrid working (Tuesday-Thursday in the office with the option to work remotely on Mondays and Fridays) Working from home equipment allowance Free tickets to live events Structured personal development and training programmes Opportunities to attend industry conferences and shape agency culture. At SINE Digital, we're committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we're proud to be an equal opportunity employer. Inclusion is more than a policy, it's part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, gender identity, sexual orientation, age, nationality, disability, marital status, or any other aspect of identity. If you require any adjustments or support during the recruitment process, let us know at
Who are we? At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. As we reach an exciting stage in our growth, we're looking for a RevOps Manager who can create cohesion and clarity across our commercial activity, strengthening how we make decisions, prioritise work and drive performance. This is a newly created role and the first RevOps hire in the business, and you'll report directly into our Director of Business Operations, with a dotted line to our Chief Revenue Officer. What will you do? As RevOps Manager, you will shape the data, insights and processes that underpin our go to market success. You will: Surface market trends, intent signals and whitespace opportunities to help our commercial teams prioritise the highest value prospects. Own and refine our Ideal Customer Profile (ICP), ensuring our targeting evolves with the market and product strategy. Design and maintain dashboards to provide Sales Managers with clear, actionable insights on pipeline health, deal velocity, renewal risk and performance trends. Analyse patterns in won and lost deals to strengthen forecasting and qualification, and translate these into practical playbooks and executable commercial plays. Act as the link between Sales and Technology - Identify and scope automation opportunities, working with Business Systems Analysts to turn commercial challenges into workflow designs. Work with BSAs to specify AI agent configurations across our GTM stack (HubSpot, Salesforce, Outreach) - you define the what and why; the technical team owns the how. Support configuration, adoption and optimisation of our GTM systems and tools. Who are we looking for? You're a commercially minded, data driven operator who thrives on bringing structure, insight and improvement to fast moving environments. You will bring: 3-7 years' experience in Revenue Operations, Sales Operations or GTM Strategy within a B2B tech or SaaS environment. Strong data and analytics fluency - ideally including SQL, BI tools and spreadsheet modelling. Experience building dashboards, reports and commercial playbooks that drive action. Confidence partnering with senior commercial leaders and influencing decision making. Familiarity with AI/automation platforms - not as an engineer, but as someone who can design workflows and evaluate what "good" looks like. A strong understanding of SaaS revenue mechanics, pipeline management and sales processes. Hands on experience with CRM or GTM systems (e.g., HubSpot, Salesforce, Outreach). Excellent communication skills and the ability to translate complexity into clarity. What's in it for you? A competitive salary reflective of your experience Hybrid working model, with 2-3 days a week based in our office in St Albans 25 days annual leave plus bank holidays, and your birthday off Inclusive Private Medical Insurance and mental health support Group Life Insurance Enhanced family friendly policies Regular social events and team activities
Apr 17, 2026
Full time
Who are we? At Omniplex Learning, our mission is simple - to help organisations unlock their potential through exceptional digital learning, all in one place. As we reach an exciting stage in our growth, we're looking for a RevOps Manager who can create cohesion and clarity across our commercial activity, strengthening how we make decisions, prioritise work and drive performance. This is a newly created role and the first RevOps hire in the business, and you'll report directly into our Director of Business Operations, with a dotted line to our Chief Revenue Officer. What will you do? As RevOps Manager, you will shape the data, insights and processes that underpin our go to market success. You will: Surface market trends, intent signals and whitespace opportunities to help our commercial teams prioritise the highest value prospects. Own and refine our Ideal Customer Profile (ICP), ensuring our targeting evolves with the market and product strategy. Design and maintain dashboards to provide Sales Managers with clear, actionable insights on pipeline health, deal velocity, renewal risk and performance trends. Analyse patterns in won and lost deals to strengthen forecasting and qualification, and translate these into practical playbooks and executable commercial plays. Act as the link between Sales and Technology - Identify and scope automation opportunities, working with Business Systems Analysts to turn commercial challenges into workflow designs. Work with BSAs to specify AI agent configurations across our GTM stack (HubSpot, Salesforce, Outreach) - you define the what and why; the technical team owns the how. Support configuration, adoption and optimisation of our GTM systems and tools. Who are we looking for? You're a commercially minded, data driven operator who thrives on bringing structure, insight and improvement to fast moving environments. You will bring: 3-7 years' experience in Revenue Operations, Sales Operations or GTM Strategy within a B2B tech or SaaS environment. Strong data and analytics fluency - ideally including SQL, BI tools and spreadsheet modelling. Experience building dashboards, reports and commercial playbooks that drive action. Confidence partnering with senior commercial leaders and influencing decision making. Familiarity with AI/automation platforms - not as an engineer, but as someone who can design workflows and evaluate what "good" looks like. A strong understanding of SaaS revenue mechanics, pipeline management and sales processes. Hands on experience with CRM or GTM systems (e.g., HubSpot, Salesforce, Outreach). Excellent communication skills and the ability to translate complexity into clarity. What's in it for you? A competitive salary reflective of your experience Hybrid working model, with 2-3 days a week based in our office in St Albans 25 days annual leave plus bank holidays, and your birthday off Inclusive Private Medical Insurance and mental health support Group Life Insurance Enhanced family friendly policies Regular social events and team activities
We are currently seeking a Senior Network Analyst to join our IT team. Job Overview To provide technical direction and leadership for communication systems, data/voice/cable enhancements and maintenance and to provide leadership to the support staff responsible for supporting these services. Please note: Priority consideration will be given to BCGEU employees currently impacted by layoff at the same or lower pay grade. Education and Experience Completion of a university degree/diploma in computing/networking studies, In depth experience leading design/planning/implementation of enterprise computing/networking and data communication projects. Expert knowledge of computer, networking and telecommunication system and services. In depth knowledge of communication system operations, including the ability to quickly grasp new concepts and plan services using new technology. Expert knowledge of network security technologies and secure design principles, including various firewall technologies (such as Palo Alto and Juniper SRX), IDS/IPS, device hardening and configuration best practices. Experience with PCI Compliance activities such as penetration test result analysis, remediation activities, etc. Excellent verbal and written communication skills and well-developed interpersonal skills. Ability to work under minimal supervision, under own initiative and as an effective team member. Ability to independently organize work to achieve predetermined goals and meet deadlines. Understanding of key trends and players in the software industry, particularly with respect to enterprise solutions, and cloud-based technologies. Superior organizational skills with the ability to set priorities, follow-up and ability to manage multiple concurrent initiatives to meet challenging deadlines. Ability to research, evaluate and plan the implementation of emerging technology. Excellent interpersonal and relationship-building skills for collaborating with team members and various business units. Ability to lead complex technical network support and preventive maintenance improvement projects. Understanding of key trends and players in the network industry. Superior organizational skills with the ability to set priorities, follow-up and meet challenging deadlines. Ability to take a leadership role in implementing network projects. Proven ability to work in a team environment. Excellent business writing skills. Ability to work independently in an extremely busy, varied and diverse environment with changing priorities. Ability to communicate complex and technical concepts clearly with non-technical as well as technical personnel at all levels of the organization. A high degree of initiative and self-motivation. The ability to manage multiple concurrent initiatives. Required to work occasionally on Saturday, Sunday, evening and travel between campuses. Knowledge, Skills & Abilities Red Hat and Office 365 Administration Minimum of 7 years' progressive experience in Red Hat and Office 365 Administration. Minimum 2 years hands on experience in administrating Red Hat Enterprise Linux Operating system in an enterprise environment (Red Hat Certified System Administrator (RHCSA) certification is an asset) Minimum 2 years hands on experience in Microsoft Windows Server Operating systems administration in an enterprise environment Minimum 2 years hand on experience in scripting and automation with advanced knowledge in PowerShell and Linux shell scripting required. JSON, YAML, Python is an asset. Minimum 2 years experience in MS Exchange administration (on-prem and Online) Minimum 2 years experience in Microsoft 365 administration including but not limited to Azure AD, Exchange Online, MS Teams, SharePoint Online Experienced in administering MS Teams with enterprise voice Experienced in MS Active Directory and Domain administration Please click here for a more detailed job description As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant. Salary Information Salary and wage increments are in accordance with the Collective Agreement.
Apr 17, 2026
Full time
We are currently seeking a Senior Network Analyst to join our IT team. Job Overview To provide technical direction and leadership for communication systems, data/voice/cable enhancements and maintenance and to provide leadership to the support staff responsible for supporting these services. Please note: Priority consideration will be given to BCGEU employees currently impacted by layoff at the same or lower pay grade. Education and Experience Completion of a university degree/diploma in computing/networking studies, In depth experience leading design/planning/implementation of enterprise computing/networking and data communication projects. Expert knowledge of computer, networking and telecommunication system and services. In depth knowledge of communication system operations, including the ability to quickly grasp new concepts and plan services using new technology. Expert knowledge of network security technologies and secure design principles, including various firewall technologies (such as Palo Alto and Juniper SRX), IDS/IPS, device hardening and configuration best practices. Experience with PCI Compliance activities such as penetration test result analysis, remediation activities, etc. Excellent verbal and written communication skills and well-developed interpersonal skills. Ability to work under minimal supervision, under own initiative and as an effective team member. Ability to independently organize work to achieve predetermined goals and meet deadlines. Understanding of key trends and players in the software industry, particularly with respect to enterprise solutions, and cloud-based technologies. Superior organizational skills with the ability to set priorities, follow-up and ability to manage multiple concurrent initiatives to meet challenging deadlines. Ability to research, evaluate and plan the implementation of emerging technology. Excellent interpersonal and relationship-building skills for collaborating with team members and various business units. Ability to lead complex technical network support and preventive maintenance improvement projects. Understanding of key trends and players in the network industry. Superior organizational skills with the ability to set priorities, follow-up and meet challenging deadlines. Ability to take a leadership role in implementing network projects. Proven ability to work in a team environment. Excellent business writing skills. Ability to work independently in an extremely busy, varied and diverse environment with changing priorities. Ability to communicate complex and technical concepts clearly with non-technical as well as technical personnel at all levels of the organization. A high degree of initiative and self-motivation. The ability to manage multiple concurrent initiatives. Required to work occasionally on Saturday, Sunday, evening and travel between campuses. Knowledge, Skills & Abilities Red Hat and Office 365 Administration Minimum of 7 years' progressive experience in Red Hat and Office 365 Administration. Minimum 2 years hands on experience in administrating Red Hat Enterprise Linux Operating system in an enterprise environment (Red Hat Certified System Administrator (RHCSA) certification is an asset) Minimum 2 years hands on experience in Microsoft Windows Server Operating systems administration in an enterprise environment Minimum 2 years hand on experience in scripting and automation with advanced knowledge in PowerShell and Linux shell scripting required. JSON, YAML, Python is an asset. Minimum 2 years experience in MS Exchange administration (on-prem and Online) Minimum 2 years experience in Microsoft 365 administration including but not limited to Azure AD, Exchange Online, MS Teams, SharePoint Online Experienced in administering MS Teams with enterprise voice Experienced in MS Active Directory and Domain administration Please click here for a more detailed job description As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant. Salary Information Salary and wage increments are in accordance with the Collective Agreement.
Looking to develop your business partnering skills? Want to work with the latest tech in a leading software business? This is a great opportunity for a part or fully qualified ACCA / CIMA accountant with great analytical skills. This role sits within the commercial team of one of the regions leading software businesses. Based in Cambridge and offering Hybrid working this role will give you the opportunity to develop your career in a fast paced growing business surrounded by an exceptional team. This role supports the Senior Finance Business Partner and wider team in partnering across multiple functions and projects. The successful candidate will deliver accurate, timely analysis and insights into business performance. Key responsibilities Support month end reporting requirements, including budgeting and forecasting. Provide financial analysis, identify and investigate trends in current performance Data cleanse and streamline reporting Provide any ad-hoc analysis as required Produce and present Function Performance decks and communication to senior stakeholders You will be: Organised, methodical, numerate and a high attention to detail. A strong level of analytical skills, with the ability to recognise and solve problems through financial analysis. An understanding of general accounting, forecasting, and budgeting concepts and principles. Proficiency in using Microsoft office Tools, including Excel, PowerPoint, etc. Educated to degree level and/or relevant financial qualification (part or fully Qualified ACA/ACCA/CIMA). Excellent communication skills, written and verbal. Strong IT skills - Microsoft Excel essential. £55,000 to £60,000 plus bonus plus benefits EA First Ltd are acting as an Employment Agency for this permanent vacancy.
Apr 17, 2026
Full time
Looking to develop your business partnering skills? Want to work with the latest tech in a leading software business? This is a great opportunity for a part or fully qualified ACCA / CIMA accountant with great analytical skills. This role sits within the commercial team of one of the regions leading software businesses. Based in Cambridge and offering Hybrid working this role will give you the opportunity to develop your career in a fast paced growing business surrounded by an exceptional team. This role supports the Senior Finance Business Partner and wider team in partnering across multiple functions and projects. The successful candidate will deliver accurate, timely analysis and insights into business performance. Key responsibilities Support month end reporting requirements, including budgeting and forecasting. Provide financial analysis, identify and investigate trends in current performance Data cleanse and streamline reporting Provide any ad-hoc analysis as required Produce and present Function Performance decks and communication to senior stakeholders You will be: Organised, methodical, numerate and a high attention to detail. A strong level of analytical skills, with the ability to recognise and solve problems through financial analysis. An understanding of general accounting, forecasting, and budgeting concepts and principles. Proficiency in using Microsoft office Tools, including Excel, PowerPoint, etc. Educated to degree level and/or relevant financial qualification (part or fully Qualified ACA/ACCA/CIMA). Excellent communication skills, written and verbal. Strong IT skills - Microsoft Excel essential. £55,000 to £60,000 plus bonus plus benefits EA First Ltd are acting as an Employment Agency for this permanent vacancy.
A technology service provider in the UK is seeking a dedicated IT Service Desk Analyst to handle IT incidents and service requests efficiently. The role requires 1-2 years of experience in IT, strong problem-solving skills, and a passion for outstanding customer service. You'll be operating in a fast-paced environment, working 12-hour shifts on a rota basis to ensure excellent service delivery. Emphasizing first-contact resolution, you will manage incidents from logging through to resolution, thus ensuring client satisfaction.
Apr 17, 2026
Full time
A technology service provider in the UK is seeking a dedicated IT Service Desk Analyst to handle IT incidents and service requests efficiently. The role requires 1-2 years of experience in IT, strong problem-solving skills, and a passion for outstanding customer service. You'll be operating in a fast-paced environment, working 12-hour shifts on a rota basis to ensure excellent service delivery. Emphasizing first-contact resolution, you will manage incidents from logging through to resolution, thus ensuring client satisfaction.
IT Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first contact resolution wherever possible. Normal Hours of Work: Monday to Sunday, 24 7 365 Shift Rota. 4 days on, 4 days off, 4 nights on, 4 days off. Shifts will be 12 hours. Key Responsibilities Act as the single point of contact for IT Incidents, Requests, and Events Log, classify, prioritise, and manage tickets in line with SLAs Provide first line technical support via telephone and remote tools Troubleshoot and resolve hardware, software, application, and network issues Maintain regular communication with customers throughout the ticket lifecycle Monitor alerts from proactive monitoring systems and manage events accordingly Escalate incidents to resolver groups or third parties where required Liaise with vendors and suppliers, acting as a central communication point Allocate and schedule tickets to Field Engineers, ensuring correct resourcing Maintain and update the knowledge base and internal documentation Administer IT systems, including user account creation and updates Ensure accurate and timely ticket updates within the Service Management platform Participate in out of hours support, on-call, or overtime when required Essential Skills & Experience 1-2 years' experience working in IT, ideally within a Managed Services environment Experience supporting: Windows 7 / 10 / 11 Microsoft Active Directory Exchange / Office 365 Microsoft Desktop and Server Infrastructure Basic networking knowledge (Juniper, MIST, Aruba, Fortinet) Experience with remote support tools Laptop, desktop, and thin client support Strong incident triage and troubleshooting skills Excellent communication and customer service skills Desirable Skills & Experience Experience with ITSM tools (e.g. ServiceNow) Azure platform experience or Azure Fundamentals certification Knowledge of: Web filtering (Websense, Mimecast) Endpoint security (Microsoft Endpoint Protection, McAfee) SharePoint Patching and maintenance tasks Hyper V, SCVMM, SQL Server, clustering Networking or cloud certifications Key Attributes Customer focused with a commitment to service excellence Strong analytical and problem solving skills Ability to work independently and as part of a team Highly organised with excellent attention to detail Proactive and eager to learn and develop Professional, reliable, and able to work under pressure
Apr 17, 2026
Full time
IT Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs). This role is ideal for someone who thrives in a fast-paced Managed Services environment, enjoys problem-solving, and is passionate about delivering a positive customer experience while aiming for first contact resolution wherever possible. Normal Hours of Work: Monday to Sunday, 24 7 365 Shift Rota. 4 days on, 4 days off, 4 nights on, 4 days off. Shifts will be 12 hours. Key Responsibilities Act as the single point of contact for IT Incidents, Requests, and Events Log, classify, prioritise, and manage tickets in line with SLAs Provide first line technical support via telephone and remote tools Troubleshoot and resolve hardware, software, application, and network issues Maintain regular communication with customers throughout the ticket lifecycle Monitor alerts from proactive monitoring systems and manage events accordingly Escalate incidents to resolver groups or third parties where required Liaise with vendors and suppliers, acting as a central communication point Allocate and schedule tickets to Field Engineers, ensuring correct resourcing Maintain and update the knowledge base and internal documentation Administer IT systems, including user account creation and updates Ensure accurate and timely ticket updates within the Service Management platform Participate in out of hours support, on-call, or overtime when required Essential Skills & Experience 1-2 years' experience working in IT, ideally within a Managed Services environment Experience supporting: Windows 7 / 10 / 11 Microsoft Active Directory Exchange / Office 365 Microsoft Desktop and Server Infrastructure Basic networking knowledge (Juniper, MIST, Aruba, Fortinet) Experience with remote support tools Laptop, desktop, and thin client support Strong incident triage and troubleshooting skills Excellent communication and customer service skills Desirable Skills & Experience Experience with ITSM tools (e.g. ServiceNow) Azure platform experience or Azure Fundamentals certification Knowledge of: Web filtering (Websense, Mimecast) Endpoint security (Microsoft Endpoint Protection, McAfee) SharePoint Patching and maintenance tasks Hyper V, SCVMM, SQL Server, clustering Networking or cloud certifications Key Attributes Customer focused with a commitment to service excellence Strong analytical and problem solving skills Ability to work independently and as part of a team Highly organised with excellent attention to detail Proactive and eager to learn and develop Professional, reliable, and able to work under pressure
Italian Speaking Help Desk Analyst 6 Month Contract (Inside IR35) Hybrid, Livingston Starting ASAP Day Rate: £DOE About the Role: The Group Service Desk provides first, second, and third-line support to colleagues across the business. You'll take responsibility for providing effective 1st- and 2nd-level support to users via the Service Desk, including support for systems, servers, and netwo click apply for full job details
Apr 17, 2026
Contractor
Italian Speaking Help Desk Analyst 6 Month Contract (Inside IR35) Hybrid, Livingston Starting ASAP Day Rate: £DOE About the Role: The Group Service Desk provides first, second, and third-line support to colleagues across the business. You'll take responsibility for providing effective 1st- and 2nd-level support to users via the Service Desk, including support for systems, servers, and netwo click apply for full job details
MCS Group is working exclusively with a fast-growing SaaS business that's helping global organisations simplify complex finance, tax and regulatory reporting. Their platform is used by senior finance leaders worldwide, and they're just getting started. They're now looking for a Junior Application Support Analyst to join their client support team. This is a brilliant opportunity for someone who enjoys problem-solving, working with data, and building strong client relationships in a modern tech environment. What you'll be doing: Acting as the first point of contact for client queries and incidents Logging, prioritising and resolving support tickets in line with SLAs Troubleshooting issues and working closely with internal teams to find solutions Communicating clearly with clients via email, phone and video Supporting onboarding, training sessions and webinars Contributing to knowledge base articles and continuous improvement What they're looking for: Experience with service desk tools (e.g. Zendesk, Jira, Freshdesk) Strong Excel skills and an interest in data (SQL is a bonus) Previous experience in application support or software support. Clear communicator who can explain technical issues simply Naturally organised, detail-focused and calm under pressure Curious mindset with a willingness to learn and develop Why it's worth a conversation: Hybrid working (circa 3 days per week) with a great team culture Strong benefits package including healthcare, gym support and bonus perks Clear progression opportunities in a scaling tech business A supportive environment where your ideas and development genuinely matter Salary Up to £30,000 depending on experience. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles All conversations will be treated in the strictest of confidence.
Apr 17, 2026
Full time
MCS Group is working exclusively with a fast-growing SaaS business that's helping global organisations simplify complex finance, tax and regulatory reporting. Their platform is used by senior finance leaders worldwide, and they're just getting started. They're now looking for a Junior Application Support Analyst to join their client support team. This is a brilliant opportunity for someone who enjoys problem-solving, working with data, and building strong client relationships in a modern tech environment. What you'll be doing: Acting as the first point of contact for client queries and incidents Logging, prioritising and resolving support tickets in line with SLAs Troubleshooting issues and working closely with internal teams to find solutions Communicating clearly with clients via email, phone and video Supporting onboarding, training sessions and webinars Contributing to knowledge base articles and continuous improvement What they're looking for: Experience with service desk tools (e.g. Zendesk, Jira, Freshdesk) Strong Excel skills and an interest in data (SQL is a bonus) Previous experience in application support or software support. Clear communicator who can explain technical issues simply Naturally organised, detail-focused and calm under pressure Curious mindset with a willingness to learn and develop Why it's worth a conversation: Hybrid working (circa 3 days per week) with a great team culture Strong benefits package including healthcare, gym support and bonus perks Clear progression opportunities in a scaling tech business A supportive environment where your ideas and development genuinely matter Salary Up to £30,000 depending on experience. To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided or contact Chris Busby, Associate Director - IT Recruitment, at MCS Group Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current and exclusive roles All conversations will be treated in the strictest of confidence.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. Team 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation The Opportunity Relay's Network squad builds the forecasting engine that powers every operational decision in the business. Demand forecasts drive shift release in sortation. Expansion models determine where the network grows. Parcel intelligence feeds route planning and vehicle loading. When the squad ships a better model, the impact multiplies across five consuming squads, Finance, and ultimately Relay's cost per parcel. The squad is growing from four people to ten: Data Scientists, Analysts, and a Software Engineer, each contributing to a system that spans demand forecasting, expansion modelling, parcel dimensions, sortation predictions, and demand management. That system has dependencies on Sortation, Middle Mile, Last Mile, Routing, and Commercial - plus Finance, who extend the operational forecasts into longer-range financial projections. It also supports four embedded analysts sitting in other squads across the business. As Programme Manager for the Network squad, you coordinate the delivery of this system. The role involves taking the squad's roadmap and turning it into a structured programme - tracking commitments, managing cross-squad dependencies, removing blockers, and keeping stakeholders informed. The specifics of the programme will develop as you ramp up and learn how the squad and its consuming teams work together. The squad lead sets technical direction and manages people. You work alongside them to keep the programme on track, supported by a team that values coordination and wants to deliver well. Relay operates a centralised data team of around 30 data engineers, analysts, and data scientists. The Network squad sits within this team and serves every operational squad in the business. You will work with the squad lead, the Data Scientists and analysts in the squad, and the leads of the five consuming squads. What You'll Do Coordinate the delivery programme for the Network squad: roadmap tracking, sprint management, cross-squad coordination, and dependency management across a 10-person team Manage dependencies with five consuming squads (Sortation, Middle Mile, Last Mile, Routing, Commercial) and Finance, ensuring that what Network delivers matches what those teams need and when they need it Run the squad's delivery cadence: cycle planning, triage, standups, retros, and cross-functional syncs Track commitments and surface risks early - identifying which initiatives are on track, which are slipping, and what needs to change Remove blockers that sit outside the squad: engineering dependencies, data access, stakeholder alignment, prioritisation conflicts with other squads Coordinate the work of four embedded analysts in other squads (Routing, Sortation, Middle Mile, and one TBC), ensuring alignment with Network's priorities Keep stakeholders informed with regular updates on what's shipped, what's in progress, and what's changed Support the squad lead by taking on operational coordination, freeing them to focus on technical direction, model quality, and strategic relationships Who Will Thrive in This Role? You have at least 5 years of experience in programme management, delivery management, or a similar coordination role, ideally in a technical or data-heavy environment. You have experience managing multiple workstreams. You have experience working in technical environments even if you're not a data scientist yourself. You can follow a conversation about model accuracy, forecast horizons, and pipeline reliability enough to know when something is blocked, behind, or being under-scoped. The squad will help you build domain knowledge as you ramp up. You have experience tracking commitments and following up when things stall. You bring structure to how teams track and deliver their work. You have experience coordinating across teams without direct authority - helping squads understand what's expected and when. You have experience communicating with stakeholders at different levels - giving a squad lead a quick update on a dependency, giving senior leadership a picture of the programme's health, and giving a Data Scientist an answer on when their work will be prioritised. You have experience managing dependencies and how work connects across teams. You plan for how one squad's timeline affects another's. Experience in logistics, data platforms, or forecasting environments is a plus, but what matters more is the ability to learn a complex technical domain quickly and manage a programme within it effectively. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Apr 17, 2026
Full time
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. Team 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation The Opportunity Relay's Network squad builds the forecasting engine that powers every operational decision in the business. Demand forecasts drive shift release in sortation. Expansion models determine where the network grows. Parcel intelligence feeds route planning and vehicle loading. When the squad ships a better model, the impact multiplies across five consuming squads, Finance, and ultimately Relay's cost per parcel. The squad is growing from four people to ten: Data Scientists, Analysts, and a Software Engineer, each contributing to a system that spans demand forecasting, expansion modelling, parcel dimensions, sortation predictions, and demand management. That system has dependencies on Sortation, Middle Mile, Last Mile, Routing, and Commercial - plus Finance, who extend the operational forecasts into longer-range financial projections. It also supports four embedded analysts sitting in other squads across the business. As Programme Manager for the Network squad, you coordinate the delivery of this system. The role involves taking the squad's roadmap and turning it into a structured programme - tracking commitments, managing cross-squad dependencies, removing blockers, and keeping stakeholders informed. The specifics of the programme will develop as you ramp up and learn how the squad and its consuming teams work together. The squad lead sets technical direction and manages people. You work alongside them to keep the programme on track, supported by a team that values coordination and wants to deliver well. Relay operates a centralised data team of around 30 data engineers, analysts, and data scientists. The Network squad sits within this team and serves every operational squad in the business. You will work with the squad lead, the Data Scientists and analysts in the squad, and the leads of the five consuming squads. What You'll Do Coordinate the delivery programme for the Network squad: roadmap tracking, sprint management, cross-squad coordination, and dependency management across a 10-person team Manage dependencies with five consuming squads (Sortation, Middle Mile, Last Mile, Routing, Commercial) and Finance, ensuring that what Network delivers matches what those teams need and when they need it Run the squad's delivery cadence: cycle planning, triage, standups, retros, and cross-functional syncs Track commitments and surface risks early - identifying which initiatives are on track, which are slipping, and what needs to change Remove blockers that sit outside the squad: engineering dependencies, data access, stakeholder alignment, prioritisation conflicts with other squads Coordinate the work of four embedded analysts in other squads (Routing, Sortation, Middle Mile, and one TBC), ensuring alignment with Network's priorities Keep stakeholders informed with regular updates on what's shipped, what's in progress, and what's changed Support the squad lead by taking on operational coordination, freeing them to focus on technical direction, model quality, and strategic relationships Who Will Thrive in This Role? You have at least 5 years of experience in programme management, delivery management, or a similar coordination role, ideally in a technical or data-heavy environment. You have experience managing multiple workstreams. You have experience working in technical environments even if you're not a data scientist yourself. You can follow a conversation about model accuracy, forecast horizons, and pipeline reliability enough to know when something is blocked, behind, or being under-scoped. The squad will help you build domain knowledge as you ramp up. You have experience tracking commitments and following up when things stall. You bring structure to how teams track and deliver their work. You have experience coordinating across teams without direct authority - helping squads understand what's expected and when. You have experience communicating with stakeholders at different levels - giving a squad lead a quick update on a dependency, giving senior leadership a picture of the programme's health, and giving a Data Scientist an answer on when their work will be prioritised. You have experience managing dependencies and how work connects across teams. You plan for how one squad's timeline affects another's. Experience in logistics, data platforms, or forecasting environments is a plus, but what matters more is the ability to learn a complex technical domain quickly and manage a programme within it effectively. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
1st Line Technical Support Analyst: Bristol-Based Role Role Summary As a 1st Line Technical Support Analyst, you are the first point of contact for clients requiring IT assistance within our Managed Service Provider (MSP) environment. Your primary responsibility is to deliver exceptional customer service, achieve high first-time-fix rates, and ensure incidents and service requests are handled swiftly, professionally, and in alignment with our SLAs. Site visits may occasionally be required as an exception rather than a routine responsibility, typically for simple troubleshooting or hardware swaps when remote resolution is not possible. This may also include a full-day on-site for one of our customers. Key Responsibilities Act as the first point of contact for all incoming technical issues. Troubleshoot and resolve common IT issues, including login failures, software errors, hardware faults, and network connectivity. Perform structured triage and capture accurate information. Aim for high first-time fix rates. Escalate unresolved issues with clear notes. Handle account creation, password resets, mailbox updates, and software installations. Customer Experience & Communication Communicate clearly with users. Provide ticket updates and maintain ownership. Operational & Platform Tasks Use PSA/RMM tools, action monitoring alerts, support maintenance tasks, and maintain asset records. Create/update knowledge articles. Flag recurring issues. Technical Skills Microsoft 365 admin Active Directory Basic networking (DNS, DHCP, VPN, Wi-Fi) Remote tools & PSA platforms Endpoint security principles Soft Skills Calm under pressure Strong organisation and prioritisation Listening & problem solving Team player with a growth mindset KPIs First-time fix rate SLA adherence CSAT feedback
Apr 17, 2026
Full time
1st Line Technical Support Analyst: Bristol-Based Role Role Summary As a 1st Line Technical Support Analyst, you are the first point of contact for clients requiring IT assistance within our Managed Service Provider (MSP) environment. Your primary responsibility is to deliver exceptional customer service, achieve high first-time-fix rates, and ensure incidents and service requests are handled swiftly, professionally, and in alignment with our SLAs. Site visits may occasionally be required as an exception rather than a routine responsibility, typically for simple troubleshooting or hardware swaps when remote resolution is not possible. This may also include a full-day on-site for one of our customers. Key Responsibilities Act as the first point of contact for all incoming technical issues. Troubleshoot and resolve common IT issues, including login failures, software errors, hardware faults, and network connectivity. Perform structured triage and capture accurate information. Aim for high first-time fix rates. Escalate unresolved issues with clear notes. Handle account creation, password resets, mailbox updates, and software installations. Customer Experience & Communication Communicate clearly with users. Provide ticket updates and maintain ownership. Operational & Platform Tasks Use PSA/RMM tools, action monitoring alerts, support maintenance tasks, and maintain asset records. Create/update knowledge articles. Flag recurring issues. Technical Skills Microsoft 365 admin Active Directory Basic networking (DNS, DHCP, VPN, Wi-Fi) Remote tools & PSA platforms Endpoint security principles Soft Skills Calm under pressure Strong organisation and prioritisation Listening & problem solving Team player with a growth mindset KPIs First-time fix rate SLA adherence CSAT feedback
Finance Analyst Media & Advertising Central London (Hybrid Working) £57,000 Robert Half are working with one of the world's largest Media & Advertising groups to recruit a Finance Analyst into their London-based finance team. This is an excellent opportunity for a newly qualified auditor, ideally with IFRS 16 leases experience, to step into a high-visibility role within a globally recognised business. Operating across 200+ entities within an international structure, the organisation supports a portfolio of media agencies, providing strong international exposure and a broad view of regional financial operations. The role offers regular interaction with senior finance stakeholders, giving you the chance to build relationships, develop commercially, and gain valuable insight across multiple markets. About the Position Reporting into a Finance Manager, you'll play a key role in supporting regional reporting cycles, partnering with local finance teams, and delivering high-quality analysis across multiple international markets. Your responsibilities will include: Ownership of reporting for 2-3 markets, partnering closely with local finance teams. Analysing monthly results and quarterly forecasts, ensuring accuracy and integrity of submissions. Preparing insightful commentary for senior regional and global stakeholders. Reviewing and interrogating SOX controls documentation in line with internal requirements. Identifying and resolving key balance sheet and P&L reporting issues. Supporting local teams with accounting queries, including IFRS 16 leases where applicable. Driving process improvements through data, automation, and use of emerging technologies. What we're looking for Fully qualified accountant (ACA, CA) - Newly qualified. Background in audit, ideally from a big 4 firm. Exposure to IFRS 16 leases is strongly preferred. Strong analytical skillset with the ability to interpret large data sets. Experience working in a SOX-controlled environment is advantageous. Confident communicator with the ability to build relationships across international teams. What's on offer Salary of £57,000. Hybrid working - 3 days per week in the office. 25 days holiday Additional Christmas shutdown (on top of annual leave). Competitive pension scheme with up to 10.5% employer contribution. Life assurance. Private healthcare and dental options. Access to GP services. Health & Wellbeing fund. Christmas shopping vouchers. Summer hours - early finish on Fridays. Access to a vibrant, collaborative office environment with a strong social culture. Excellent progression opportunities within a global organisation. Why this role could be your next move This is an ideal first move out of practice for a newly qualified auditor looking to gain international exposure within a fast-paced environment. You'll work closely with senior stakeholders across multiple markets, developing both your technical and commercial skillset while contributing to high-impact regional reporting. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Apr 16, 2026
Full time
Finance Analyst Media & Advertising Central London (Hybrid Working) £57,000 Robert Half are working with one of the world's largest Media & Advertising groups to recruit a Finance Analyst into their London-based finance team. This is an excellent opportunity for a newly qualified auditor, ideally with IFRS 16 leases experience, to step into a high-visibility role within a globally recognised business. Operating across 200+ entities within an international structure, the organisation supports a portfolio of media agencies, providing strong international exposure and a broad view of regional financial operations. The role offers regular interaction with senior finance stakeholders, giving you the chance to build relationships, develop commercially, and gain valuable insight across multiple markets. About the Position Reporting into a Finance Manager, you'll play a key role in supporting regional reporting cycles, partnering with local finance teams, and delivering high-quality analysis across multiple international markets. Your responsibilities will include: Ownership of reporting for 2-3 markets, partnering closely with local finance teams. Analysing monthly results and quarterly forecasts, ensuring accuracy and integrity of submissions. Preparing insightful commentary for senior regional and global stakeholders. Reviewing and interrogating SOX controls documentation in line with internal requirements. Identifying and resolving key balance sheet and P&L reporting issues. Supporting local teams with accounting queries, including IFRS 16 leases where applicable. Driving process improvements through data, automation, and use of emerging technologies. What we're looking for Fully qualified accountant (ACA, CA) - Newly qualified. Background in audit, ideally from a big 4 firm. Exposure to IFRS 16 leases is strongly preferred. Strong analytical skillset with the ability to interpret large data sets. Experience working in a SOX-controlled environment is advantageous. Confident communicator with the ability to build relationships across international teams. What's on offer Salary of £57,000. Hybrid working - 3 days per week in the office. 25 days holiday Additional Christmas shutdown (on top of annual leave). Competitive pension scheme with up to 10.5% employer contribution. Life assurance. Private healthcare and dental options. Access to GP services. Health & Wellbeing fund. Christmas shopping vouchers. Summer hours - early finish on Fridays. Access to a vibrant, collaborative office environment with a strong social culture. Excellent progression opportunities within a global organisation. Why this role could be your next move This is an ideal first move out of practice for a newly qualified auditor looking to gain international exposure within a fast-paced environment. You'll work closely with senior stakeholders across multiple markets, developing both your technical and commercial skillset while contributing to high-impact regional reporting. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Computing Support Analyst Job in UK 2025 Science and Technology Facilities Council Computing Support Analyst Job in UK 2025 Science and Technology Facilities Council The Science and Technology Facilities Council (STFC) invites you to apply for the role of Computing Support Analyst. This position offers a chance to be part of a dynamic team in a world-class research environment. About the Role As a Computing Support Analyst, you'll play a critical role in providing IT assistance to our staff. You will support users in person, over the phone, and via email when they face everyday IT challenges. This role emphasizes a balanced work-life dynamic, allowing for flexible working arrangements. About the Hiring Firm STFC, a part of UK Research and Innovation, operates RAL Space, which has over 60 years of expertise in space programs. Our mission is to advance our understanding of space and improve the quality of life through innovative research and technology. RAL Space is recognized as the UK's national space laboratory, collaborating with both industry and academia to strengthen the UK space community. Key Responsibilities As a Computing Support Analyst, your duties will include: First-Line Support : Assist users, helping resolve various IT issues. Project Involvement : Engage in new and ongoing IT projects for system enhancements. Troubleshooting : Use our ticketing system to investigate software, hardware, and network problems. Hardware Management : Install and upgrade PCs and laptops during refresh activities. Onboarding Support : Help new employees get set up and ready to work from their first day. General IT Assistance : Support users across Windows, Mac, mobile devices, and printers. Documentation : Document solutions and procedures to improve team knowledge. Issue Escalation : Refer complex problems to senior technicians or specialists as necessary. Collaborative Work : Work independently and as part of a team to ensure a secure IT environment. Job Requirements To qualify for this role, you should meet the following criteria: Educational Background : Five GCSE passes at Grade C/4 or above, including Maths, English, and a STEM subject. Communication Skills : Demonstrated excellent communication abilities in your CV and cover letter. Computing Enthusiasm : Showcase knowledge or interest in computing through past projects or experiences. Technical Know-How : Familiarity with PC and Mac computer hardware. Microsoft Proficiency : Proven knowledge of Microsoft Desktop Products. Support Capability : Ability to provide both in-person and remote support effectively. If you are passionate about technology and eager to contribute to groundbreaking research, this position is for you. Joining STFC means becoming part of a community that values exploration, learning, and collaboration. Apply today to embark on an exciting career journey with us!
Apr 16, 2026
Full time
Computing Support Analyst Job in UK 2025 Science and Technology Facilities Council Computing Support Analyst Job in UK 2025 Science and Technology Facilities Council The Science and Technology Facilities Council (STFC) invites you to apply for the role of Computing Support Analyst. This position offers a chance to be part of a dynamic team in a world-class research environment. About the Role As a Computing Support Analyst, you'll play a critical role in providing IT assistance to our staff. You will support users in person, over the phone, and via email when they face everyday IT challenges. This role emphasizes a balanced work-life dynamic, allowing for flexible working arrangements. About the Hiring Firm STFC, a part of UK Research and Innovation, operates RAL Space, which has over 60 years of expertise in space programs. Our mission is to advance our understanding of space and improve the quality of life through innovative research and technology. RAL Space is recognized as the UK's national space laboratory, collaborating with both industry and academia to strengthen the UK space community. Key Responsibilities As a Computing Support Analyst, your duties will include: First-Line Support : Assist users, helping resolve various IT issues. Project Involvement : Engage in new and ongoing IT projects for system enhancements. Troubleshooting : Use our ticketing system to investigate software, hardware, and network problems. Hardware Management : Install and upgrade PCs and laptops during refresh activities. Onboarding Support : Help new employees get set up and ready to work from their first day. General IT Assistance : Support users across Windows, Mac, mobile devices, and printers. Documentation : Document solutions and procedures to improve team knowledge. Issue Escalation : Refer complex problems to senior technicians or specialists as necessary. Collaborative Work : Work independently and as part of a team to ensure a secure IT environment. Job Requirements To qualify for this role, you should meet the following criteria: Educational Background : Five GCSE passes at Grade C/4 or above, including Maths, English, and a STEM subject. Communication Skills : Demonstrated excellent communication abilities in your CV and cover letter. Computing Enthusiasm : Showcase knowledge or interest in computing through past projects or experiences. Technical Know-How : Familiarity with PC and Mac computer hardware. Microsoft Proficiency : Proven knowledge of Microsoft Desktop Products. Support Capability : Ability to provide both in-person and remote support effectively. If you are passionate about technology and eager to contribute to groundbreaking research, this position is for you. Joining STFC means becoming part of a community that values exploration, learning, and collaboration. Apply today to embark on an exciting career journey with us!
A Managed Service Provider in Bristol seeks a 1st Line Technical Support Analyst to provide exceptional IT assistance, ensuring high first-time-fix rates. As the first point of contact, you will troubleshoot IT issues and escalate as necessary while maintaining clear communication with clients. Strong skills in Microsoft 365, Active Directory, and networking are required, alongside excellent soft skills. This role promises a dynamic work environment focused on customer service excellence.
Apr 16, 2026
Full time
A Managed Service Provider in Bristol seeks a 1st Line Technical Support Analyst to provide exceptional IT assistance, ensuring high first-time-fix rates. As the first point of contact, you will troubleshoot IT issues and escalate as necessary while maintaining clear communication with clients. Strong skills in Microsoft 365, Active Directory, and networking are required, alongside excellent soft skills. This role promises a dynamic work environment focused on customer service excellence.
London Hybrid (2-3 Days in Office) Full-Time The Opportunity A growing and well-funded software organisation is seeking a Senior Data Engineer to help design, build and secure its modern data platform. The business delivers technology solutions that support public sector and regulated organisations in improving operational efficiency and compliance. Following significant investment and expansion, the company is focused on strengthening its data infrastructure and scaling advanced analytics capabilities. This is an opportunity to play a key role in shaping a scalable, secure and high-performing data environment, working closely with engineering, analytics and product teams. The Role You will design, implement and secure a modern cloud-based data platform (Databricks, pipelines and governance frameworks), ensuring that data is: Accurate Accessible Secure and compliant Cost-effective at scale This is a hands on engineering role with architectural input, suited to someone comfortable building platforms from the ground up in production environments handling large scale datasets. Key Responsibilities Architect and build end to end data pipelines, data lakes and warehouses on Databricks (Azure environment) Integrate ETL/ELT tools and cloud services to create scalable data workflows Establish standardised processes for: Data modelling Quality assurance Versioning Orchestration (e.g. dbt, Airflow, Unity Catalog) Security & Governance Implement security best practices including: Role based access control (RBAC) Data encryption and masking Compliance with GDPR and relevant standards Support governance frameworks ensuring integrity and compliance at scale Performance & Optimisation Optimise platform performance, cost efficiency and scalability Support real time and large scale data processing Automate monitoring, alerting and recovery processes Drive CI/CD adoption for data pipelines and infrastructure as code Work closely with data scientists, analysts and business stakeholders to define data requirements and SLAs Contribute to proof of concept reporting where required Translate business needs into robust technical solutions Experience & Technical Skills 5+ years' experience in data engineering At least 2 years operating in a senior or lead capacity Proven experience building data platforms from scratch in production environments Strong experience with Azure Databricks, Spark and Python Experience with MySQL, PostgreSQL and MSSQL Strong experience troubleshooting complex data issues and optimising queries Experience working in agile, fast paced tech or data driven environments Experience with dbt, Airflow or similar orchestration tools Experience building basic reports for proof of concept work Personal Attributes Security first mindset with strong ethical data handling principles Comfortable operating in ambiguity and owning end to end delivery Strong analytical and problem solving skills Collaborative team player with strong communication skills Eager to stay current with emerging data technologies Committed to continuous improvement What's on Offer Competitive market salary 25 days annual leave Additional "Moments in Time" days Life assurance (4x base salary) Additional leave linked to length of service Diversity & Inclusion The organisation is an equal opportunities employer and makes recruitment decisions based on skills, qualifications and experience. Applications are welcomed from all suitably qualified candidates. Please note that applicants must have the right to work in the UK. Send us an email or give us a call to discuss your recruitment needs
Apr 16, 2026
Full time
London Hybrid (2-3 Days in Office) Full-Time The Opportunity A growing and well-funded software organisation is seeking a Senior Data Engineer to help design, build and secure its modern data platform. The business delivers technology solutions that support public sector and regulated organisations in improving operational efficiency and compliance. Following significant investment and expansion, the company is focused on strengthening its data infrastructure and scaling advanced analytics capabilities. This is an opportunity to play a key role in shaping a scalable, secure and high-performing data environment, working closely with engineering, analytics and product teams. The Role You will design, implement and secure a modern cloud-based data platform (Databricks, pipelines and governance frameworks), ensuring that data is: Accurate Accessible Secure and compliant Cost-effective at scale This is a hands on engineering role with architectural input, suited to someone comfortable building platforms from the ground up in production environments handling large scale datasets. Key Responsibilities Architect and build end to end data pipelines, data lakes and warehouses on Databricks (Azure environment) Integrate ETL/ELT tools and cloud services to create scalable data workflows Establish standardised processes for: Data modelling Quality assurance Versioning Orchestration (e.g. dbt, Airflow, Unity Catalog) Security & Governance Implement security best practices including: Role based access control (RBAC) Data encryption and masking Compliance with GDPR and relevant standards Support governance frameworks ensuring integrity and compliance at scale Performance & Optimisation Optimise platform performance, cost efficiency and scalability Support real time and large scale data processing Automate monitoring, alerting and recovery processes Drive CI/CD adoption for data pipelines and infrastructure as code Work closely with data scientists, analysts and business stakeholders to define data requirements and SLAs Contribute to proof of concept reporting where required Translate business needs into robust technical solutions Experience & Technical Skills 5+ years' experience in data engineering At least 2 years operating in a senior or lead capacity Proven experience building data platforms from scratch in production environments Strong experience with Azure Databricks, Spark and Python Experience with MySQL, PostgreSQL and MSSQL Strong experience troubleshooting complex data issues and optimising queries Experience working in agile, fast paced tech or data driven environments Experience with dbt, Airflow or similar orchestration tools Experience building basic reports for proof of concept work Personal Attributes Security first mindset with strong ethical data handling principles Comfortable operating in ambiguity and owning end to end delivery Strong analytical and problem solving skills Collaborative team player with strong communication skills Eager to stay current with emerging data technologies Committed to continuous improvement What's on Offer Competitive market salary 25 days annual leave Additional "Moments in Time" days Life assurance (4x base salary) Additional leave linked to length of service Diversity & Inclusion The organisation is an equal opportunities employer and makes recruitment decisions based on skills, qualifications and experience. Applications are welcomed from all suitably qualified candidates. Please note that applicants must have the right to work in the UK. Send us an email or give us a call to discuss your recruitment needs
The Financial Times is one of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you're given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you'll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you'll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our Commitment to Diversity, Equity and Inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The Role We're looking for a Senior iOS Engineer who is passionate about building a scalable, reliable mobile platform and enabling teams across the organisation to contribute confidently and independently to the FT"s award-winning digital products. You'll join the Mobile Apps team, a multidisciplinary, cross-functional group focused on delivering an outstanding mobile experience for our world class news. You'll collaborate closely with engineers, product managers, business analysts and designers to build and evolve a premium mobile application and platform for our customers. What You'll Do Define and evolve iOS platform boundaries (native vs shared vs web layers) Ensure performance, reliability, and UX consistency as contribution scales across multiple teams Make architectural trade-offs across native, hybrid and shared approaches Identify and address platform risks (performance, memory, app size, offline behaviour) Define and enforce native constraints (performance, memory, app size, lifecycle) to protect platform integrity Contribution Enablement & Guardrails Define and evolve guardrails and constraints that enable safe contribution at scale Guide teams on how to build within platform boundaries Reduce reliance on central ownership through systems and tooling Collaborate with teams to improve quality without blocking delivery Delivery & Engineering Excellence Build and maintain high-quality iOS features and platform capabilities where native expertise is required Work with hybrid technologies (webviews, shared logic) where required Collaborate with cross-functional teams to deliver high-impact outcomes Contribute to continuous improvement of engineering practices Use automated tooling and systems to ensure high quality outcomes throughout delivery. What You'll Bring Deep expertise in Swift and iOS platform internals (performance, lifecycle, memory) Strong architectural judgement across native, shared and web approaches Experience working on large-scale mobile applications with multiple contributors Ability to define platform boundaries and make pragmatic trade-offs Experience enabling teams to contribute safely without central ownership Strong problem-solving skills across complex technical systems Excellent communication and ability to influence across teams Experience working with Kotlin Multiplatform or shared code approaches Experience working with Apple's in-app purchase ecosystem (StoreKit), including subscription models, entitlements, and edge cases (restoration, retries, offline behaviour) Experience in hybrid app architectures (webviews, JS integration) Familiarity with observability and performance monitoring tools Experience influencing engineering practices across teams Experience supporting teams through architectural or platform transitions What's in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We've embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Create a Job Alert Interested in building your career at Financial Times? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Have you been previously employed at the FT? Select Have you previously taken part in an FT Early careers programme? e.g. FT Talent Challenge, FT News School, work experience etc. Select Please select the currency of your salary expectations. If not listed, please select Other Currency. Select What are your base annual salary expectations? What is your current notice period in weeks? Select Do you require sponsorship for employment visa status in the country for which this role is based? Select I accept the candidate privacy notice and consent to being contacted in regard to this application. United Kingdom - Voluntary Disclosure Optional Additional Information As part of the FT's commitment to equality, diversity and inclusion, in this section we ask for information to help us measure the effectiveness of our equal opportunity policies. This information is voluntary and your application will not be treated differently based on whether or not you provide these details. Your information will be stored separately to your application on our recruitment system, with safeguards in place to ensure that your data is kept secure and treated confidentially. Hiring managers and recruiters cannot see this information on an individual basis. We may use the data in an anonymised form for reporting purposes or as required to comply with statutory reporting requirements, depending on your location. What was the occupation of your main household earner when you were aged 14? (Occupations provided are examples, please select the option that most closely resembles your main householder earners employment) Select If you finished school after 1980, were you eligible for free school meals at any point during your school years? Select If you attended university, were you the first person in your immediate family (parents or guardians) to do so? Select
Apr 16, 2026
Full time
The Financial Times is one of the world's leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you're given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you'll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you'll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our Commitment to Diversity, Equity and Inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The Role We're looking for a Senior iOS Engineer who is passionate about building a scalable, reliable mobile platform and enabling teams across the organisation to contribute confidently and independently to the FT"s award-winning digital products. You'll join the Mobile Apps team, a multidisciplinary, cross-functional group focused on delivering an outstanding mobile experience for our world class news. You'll collaborate closely with engineers, product managers, business analysts and designers to build and evolve a premium mobile application and platform for our customers. What You'll Do Define and evolve iOS platform boundaries (native vs shared vs web layers) Ensure performance, reliability, and UX consistency as contribution scales across multiple teams Make architectural trade-offs across native, hybrid and shared approaches Identify and address platform risks (performance, memory, app size, offline behaviour) Define and enforce native constraints (performance, memory, app size, lifecycle) to protect platform integrity Contribution Enablement & Guardrails Define and evolve guardrails and constraints that enable safe contribution at scale Guide teams on how to build within platform boundaries Reduce reliance on central ownership through systems and tooling Collaborate with teams to improve quality without blocking delivery Delivery & Engineering Excellence Build and maintain high-quality iOS features and platform capabilities where native expertise is required Work with hybrid technologies (webviews, shared logic) where required Collaborate with cross-functional teams to deliver high-impact outcomes Contribute to continuous improvement of engineering practices Use automated tooling and systems to ensure high quality outcomes throughout delivery. What You'll Bring Deep expertise in Swift and iOS platform internals (performance, lifecycle, memory) Strong architectural judgement across native, shared and web approaches Experience working on large-scale mobile applications with multiple contributors Ability to define platform boundaries and make pragmatic trade-offs Experience enabling teams to contribute safely without central ownership Strong problem-solving skills across complex technical systems Excellent communication and ability to influence across teams Experience working with Kotlin Multiplatform or shared code approaches Experience working with Apple's in-app purchase ecosystem (StoreKit), including subscription models, entitlements, and edge cases (restoration, retries, offline behaviour) Experience in hybrid app architectures (webviews, JS integration) Familiarity with observability and performance monitoring tools Experience influencing engineering practices across teams Experience supporting teams through architectural or platform transitions What's in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We've embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Create a Job Alert Interested in building your career at Financial Times? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Have you been previously employed at the FT? Select Have you previously taken part in an FT Early careers programme? e.g. FT Talent Challenge, FT News School, work experience etc. Select Please select the currency of your salary expectations. If not listed, please select Other Currency. Select What are your base annual salary expectations? What is your current notice period in weeks? Select Do you require sponsorship for employment visa status in the country for which this role is based? Select I accept the candidate privacy notice and consent to being contacted in regard to this application. United Kingdom - Voluntary Disclosure Optional Additional Information As part of the FT's commitment to equality, diversity and inclusion, in this section we ask for information to help us measure the effectiveness of our equal opportunity policies. This information is voluntary and your application will not be treated differently based on whether or not you provide these details. Your information will be stored separately to your application on our recruitment system, with safeguards in place to ensure that your data is kept secure and treated confidentially. Hiring managers and recruiters cannot see this information on an individual basis. We may use the data in an anonymised form for reporting purposes or as required to comply with statutory reporting requirements, depending on your location. What was the occupation of your main household earner when you were aged 14? (Occupations provided are examples, please select the option that most closely resembles your main householder earners employment) Select If you finished school after 1980, were you eligible for free school meals at any point during your school years? Select If you attended university, were you the first person in your immediate family (parents or guardians) to do so? Select
Closing Date - 23:00 on Tuesday 28th April 2026 Salary:£42,630 - £46,246, dependent on experience and made up of a base salary of £35,134 - £38,750, a concessionary payment of £2,758, and a skills payment of up to £4,738 (assessed at interview and offered from day one). You will also receive a one-off recruitment bonus of £2,000 (£1,000 on arrival and £1,000 on successful completion of probation). Flexible Working: We recognise the importance of a healthy work-life balance and offer full-time, part-time, and compressed hours. Due to the nature of the work, hybrid working may be more limited; however, some home working options may be available depending on business requirements. GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting edge technology, ingenuity, and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber attacks, and espionage. At GCHQ, you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The Role A typical day as a Software Engineer at GCHQ involves working both collaboratively and independently to develop innovative solutions to complex, real world mission challenges. As part of an Agile, multidisciplinary team, you'll contribute to a culture of continuous learning and adaption. Teams experiment with new ideas, explore different technical approaches and tackle difficult problems that often require fresh thinking. Collaboration with analysts and technical specialists across multiple missions is central to shaping solutions that meet operational needs. Day to day work may include team check ins and planning sessions, reviewing and raising pull requests, and applying a range of engineering practices such as pair programming, mobbing, or focused individual development. You might also spend time researching and analysing web or mobile technologies, designing, documenting and implementing software solutions, and delivering software for mission requirements. You'll also support existing solutions throughout their lifecycle, all contributing to steady progress and well crafted outcomes. About You You'll bring a real aptitude for learning and problem solving, with a genuine interest in technology and trying new approaches. You enjoy developing ideas, exploring technical options and working with others to solve challenges. You will have practical experience in a software development environment gained through a previous role or an industrial placement. You're comfortable using at least one modern programming language or framework and have a good understanding of core software engineering practices. You'll be curious about cloud technologies, and any familiarity with AWS, Azure or GCP would be beneficial. You may have some experience with Agile or DevOps ways of working, CI/CD, automation or infrastructure as code, and you're keen to build confidence in areas like cloud security or vulnerability awareness. A basic understanding of Linux or Windows is useful, along with a willingness to learn more as part of the role. You'll work well in development teams, switching between independent tasks and collaborative work, and you're happy contributing across teams when needed. You can prioritise effectively, adapt to change and stay focused when things get challenging. You communicate clearly, enjoy sharing ideas and are comfortable engaging with a range of customers and technical colleagues. If you're enthusiastic about technology, motivated to develop skills and excited by our mission, we encourage you to apply, even if you don't meet every requirement. Your perspective and potential could be exactly what we're looking for. Training and Development At GCHQ, we embrace a growth mindset and are committed to your development. You'll follow a blend of in house learning from our experts, external courses where helpful, and plenty of on the job experience. From day one, you'll have access to mentors and subject matter experts who will support you in building a development and career plan that works for you. We encourage you to dedicate time to continual professional development through formal courses and practical experimentation, supported by the innovation time available to you. You'll have access to books, online learning platforms, conferences and practical project work supported by experienced colleagues, along with funding towards formal qualifications. Training covers a broad range of areas, including Front End Design, RF Software Engineering, Site Reliability Engineering, Data Engineering, Solution Architecture, MLOps, UX, Agile, Cloud Engineering and Security. You'll also have access to courses including AWS certification, Scrum Master training, microservices, engineering patterns, Linux, user experience and leadership skills. Subscriptions to platforms like Cloud Academy, Pluralsight or O'Reilly are also available. Rewards and Benefits You'll receive a starting salary £42,630 - £46,246 dependent on skills and experience, with an additional one off bonus of £2,000 plus other benefits including: 25 days' annual leave, rising automatically to 30 days after 5 years' service, plus an additional 10.5 days of public and privilege holidays opportunities to be recognised through our employee performance scheme an interest free season ticket loan a cycle to work scheme facilities such as a gym, restaurant, and on site coffee bars (at some locations) paid parental and adoption leave At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a workforce that truly reflects the society we serve. This includes diversity in every sense of the word: people of different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including individuals from groups that are currently under represented in our workforce, such as women, people from ethnic minority backgrounds, people with disabilities and those from low socio economic backgrounds. Visit our website to find out more about our culture, working environment and diversity. GCHQ is proud to have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. The scheme encourages employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident organisation, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential criteria for this position, assessed at sift, are offered an interview, if it is practical for us to do so. This is known as the Offer of Interview. To secure an interview for this role, the minimum criteria (in order of application process) are: Demonstrate a strong motivation to learn and adapt to Agile ways of working. Demonstrate an ability to develop software features. Demonstrate experience of working as a Software Engineer in a software engineering environment. This could include an industry placement. There is a wide range of extra support available throughout the recruitment process to enable you to do your best, visit our How to Apply page for information on the reasonable adjustments we can offer. What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: Online Situational Judgement Test (SJT) assessing the appropriateness of your responses to a series of short scenarios. The SJT tests criteria important for all roles in our organisation Technical and competency based interview, including a presentation. If successful, you will receive a conditional offer of employment, subject to vetting. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before you apply To work at GCHQ, you must be a British citizen or hold dual British nationality. Read about our eligibility criteria. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. Find out more about the vetting process. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before applying, we recommend setting up a separate email address for your contact with us to ensure your personal and application correspondence remain separate. Try to avoid including identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you manage your application with us more securely. The role is based in Cheltenham, Bude, Manchester or Samlesbury so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs. We offer reasonable reimbursement of travel costs for candidates attending in person appointments during the recruitment and vetting process. Full details will be provided with your interview or assessment invitation . click apply for full job details
Apr 16, 2026
Full time
Closing Date - 23:00 on Tuesday 28th April 2026 Salary:£42,630 - £46,246, dependent on experience and made up of a base salary of £35,134 - £38,750, a concessionary payment of £2,758, and a skills payment of up to £4,738 (assessed at interview and offered from day one). You will also receive a one-off recruitment bonus of £2,000 (£1,000 on arrival and £1,000 on successful completion of probation). Flexible Working: We recognise the importance of a healthy work-life balance and offer full-time, part-time, and compressed hours. Due to the nature of the work, hybrid working may be more limited; however, some home working options may be available depending on business requirements. GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting edge technology, ingenuity, and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber attacks, and espionage. At GCHQ, you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The Role A typical day as a Software Engineer at GCHQ involves working both collaboratively and independently to develop innovative solutions to complex, real world mission challenges. As part of an Agile, multidisciplinary team, you'll contribute to a culture of continuous learning and adaption. Teams experiment with new ideas, explore different technical approaches and tackle difficult problems that often require fresh thinking. Collaboration with analysts and technical specialists across multiple missions is central to shaping solutions that meet operational needs. Day to day work may include team check ins and planning sessions, reviewing and raising pull requests, and applying a range of engineering practices such as pair programming, mobbing, or focused individual development. You might also spend time researching and analysing web or mobile technologies, designing, documenting and implementing software solutions, and delivering software for mission requirements. You'll also support existing solutions throughout their lifecycle, all contributing to steady progress and well crafted outcomes. About You You'll bring a real aptitude for learning and problem solving, with a genuine interest in technology and trying new approaches. You enjoy developing ideas, exploring technical options and working with others to solve challenges. You will have practical experience in a software development environment gained through a previous role or an industrial placement. You're comfortable using at least one modern programming language or framework and have a good understanding of core software engineering practices. You'll be curious about cloud technologies, and any familiarity with AWS, Azure or GCP would be beneficial. You may have some experience with Agile or DevOps ways of working, CI/CD, automation or infrastructure as code, and you're keen to build confidence in areas like cloud security or vulnerability awareness. A basic understanding of Linux or Windows is useful, along with a willingness to learn more as part of the role. You'll work well in development teams, switching between independent tasks and collaborative work, and you're happy contributing across teams when needed. You can prioritise effectively, adapt to change and stay focused when things get challenging. You communicate clearly, enjoy sharing ideas and are comfortable engaging with a range of customers and technical colleagues. If you're enthusiastic about technology, motivated to develop skills and excited by our mission, we encourage you to apply, even if you don't meet every requirement. Your perspective and potential could be exactly what we're looking for. Training and Development At GCHQ, we embrace a growth mindset and are committed to your development. You'll follow a blend of in house learning from our experts, external courses where helpful, and plenty of on the job experience. From day one, you'll have access to mentors and subject matter experts who will support you in building a development and career plan that works for you. We encourage you to dedicate time to continual professional development through formal courses and practical experimentation, supported by the innovation time available to you. You'll have access to books, online learning platforms, conferences and practical project work supported by experienced colleagues, along with funding towards formal qualifications. Training covers a broad range of areas, including Front End Design, RF Software Engineering, Site Reliability Engineering, Data Engineering, Solution Architecture, MLOps, UX, Agile, Cloud Engineering and Security. You'll also have access to courses including AWS certification, Scrum Master training, microservices, engineering patterns, Linux, user experience and leadership skills. Subscriptions to platforms like Cloud Academy, Pluralsight or O'Reilly are also available. Rewards and Benefits You'll receive a starting salary £42,630 - £46,246 dependent on skills and experience, with an additional one off bonus of £2,000 plus other benefits including: 25 days' annual leave, rising automatically to 30 days after 5 years' service, plus an additional 10.5 days of public and privilege holidays opportunities to be recognised through our employee performance scheme an interest free season ticket loan a cycle to work scheme facilities such as a gym, restaurant, and on site coffee bars (at some locations) paid parental and adoption leave At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a workforce that truly reflects the society we serve. This includes diversity in every sense of the word: people of different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including individuals from groups that are currently under represented in our workforce, such as women, people from ethnic minority backgrounds, people with disabilities and those from low socio economic backgrounds. Visit our website to find out more about our culture, working environment and diversity. GCHQ is proud to have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. The scheme encourages employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident organisation, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential criteria for this position, assessed at sift, are offered an interview, if it is practical for us to do so. This is known as the Offer of Interview. To secure an interview for this role, the minimum criteria (in order of application process) are: Demonstrate a strong motivation to learn and adapt to Agile ways of working. Demonstrate an ability to develop software features. Demonstrate experience of working as a Software Engineer in a software engineering environment. This could include an industry placement. There is a wide range of extra support available throughout the recruitment process to enable you to do your best, visit our How to Apply page for information on the reasonable adjustments we can offer. What to expect Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order: Online Situational Judgement Test (SJT) assessing the appropriateness of your responses to a series of short scenarios. The SJT tests criteria important for all roles in our organisation Technical and competency based interview, including a presentation. If successful, you will receive a conditional offer of employment, subject to vetting. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process including vetting, so we advise you continue any current employment until you have received your final job offer. Before you apply To work at GCHQ, you must be a British citizen or hold dual British nationality. Read about our eligibility criteria. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. Find out more about the vetting process. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before applying, we recommend setting up a separate email address for your contact with us to ensure your personal and application correspondence remain separate. Try to avoid including identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you manage your application with us more securely. The role is based in Cheltenham, Bude, Manchester or Samlesbury so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs. We offer reasonable reimbursement of travel costs for candidates attending in person appointments during the recruitment and vetting process. Full details will be provided with your interview or assessment invitation . click apply for full job details
