Are you a commercially minded finance professional looking to step into a high-impact Finance Business Partner role? Come and join our team to drive profitability and deliver superior commercial analysis for our Showroom business unit.The Role: As a Finance Business Partner, you will become a key member of a dedicated team focused on supporting our commercial and operational groups. The core of this role is to deliver high-quality analysis and reporting that enables optimal decision-making. You will work in close collaboration with FP&A and business partners to enhance profitability within a dynamic, fast-paced environment.As the Finance Business Partner you will need the confidence to build strong relationships, utilise support networks, and deliver excellent business partnering to your stakeholders. We are looking for a highly motivated self-starter who can accurately follow procedures while maintaining effective communication across both Finance and Non-Finance teams.Key Responsibilities Act as the primary financial liaison at management and trading meetings, articulating key performance metrics and trends to ensure the business stays on track.Provide valuable, commercially focused reporting to equip stakeholders with the information needed for informed decision-making and margin improvement.Work as a dedicated Finance Business Partner to collaborate with various teams to complete annual planning cycles, including 5-year plans, budgets, and reforecasts.Appraise investment proposals and conduct post-implementation reviews to support the wider business investment strategy.Track key business initiatives and continuously review performance reporting to improve KPI metrics and drive growth.Ensure the highest level of Finance Business Partnering by overseeing the production of monthly management accounts and managing data cleansing to ensure all analytical insights are consistent and accurate.Identify the correct analytical lens for complex requests, ensuring data integrity through expert judgment and experience.Prioritize time toward the greatest value creation for the business, offering clear recommendations to improve margin and working capital.This is a hybrid-based opportunity with true flexibility to work from home 3 days a week, with 2 days in our head office in Crick, NorthamptonshireYou: You'll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You'll enjoy working collaboratively with the wider Finance team and you'll thrive on delivering excellent support to the wider team.Whilst our preference is for someone to be fully qualified in either ACA / ACCA / CIMA, we will also consider more junior applicants who are currently part-qualified and studying with a few exams left to completeSkills and competencies Advanced Excel/Google Sheets skills and experience manipulating large data sets; knowledge of SQL and Data Studio is preferred for modern Finance Business Partnering.Proven experience with sales and margin analysis, vendor management, and working capital management.A track record of providing financial challenge and support, with the ability to translate complex data for non-finance stakeholders.Ideally part-qualified and actively pursuing a professional accounting qualification (CIMA/ACCA/ACA) to progress your career as a Finance Business PartnerBackground in a large company within the FMCG, Retail, or Wholesale sectors is highly desirable.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Finance Analyst, Finance BP, Finance Business Partner, Finance Partner, Financial Accountant, Finance Analyst, CIMA Qualified, ACCA Qualified, ACA Qualified, FMCG, eCommerce, Online, Digital, Retail, Manufacturing, Building Products, Plumbing & Heating, Construction. Us; From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
May 02, 2026
Full time
Are you a commercially minded finance professional looking to step into a high-impact Finance Business Partner role? Come and join our team to drive profitability and deliver superior commercial analysis for our Showroom business unit.The Role: As a Finance Business Partner, you will become a key member of a dedicated team focused on supporting our commercial and operational groups. The core of this role is to deliver high-quality analysis and reporting that enables optimal decision-making. You will work in close collaboration with FP&A and business partners to enhance profitability within a dynamic, fast-paced environment.As the Finance Business Partner you will need the confidence to build strong relationships, utilise support networks, and deliver excellent business partnering to your stakeholders. We are looking for a highly motivated self-starter who can accurately follow procedures while maintaining effective communication across both Finance and Non-Finance teams.Key Responsibilities Act as the primary financial liaison at management and trading meetings, articulating key performance metrics and trends to ensure the business stays on track.Provide valuable, commercially focused reporting to equip stakeholders with the information needed for informed decision-making and margin improvement.Work as a dedicated Finance Business Partner to collaborate with various teams to complete annual planning cycles, including 5-year plans, budgets, and reforecasts.Appraise investment proposals and conduct post-implementation reviews to support the wider business investment strategy.Track key business initiatives and continuously review performance reporting to improve KPI metrics and drive growth.Ensure the highest level of Finance Business Partnering by overseeing the production of monthly management accounts and managing data cleansing to ensure all analytical insights are consistent and accurate.Identify the correct analytical lens for complex requests, ensuring data integrity through expert judgment and experience.Prioritize time toward the greatest value creation for the business, offering clear recommendations to improve margin and working capital.This is a hybrid-based opportunity with true flexibility to work from home 3 days a week, with 2 days in our head office in Crick, NorthamptonshireYou: You'll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You'll enjoy working collaboratively with the wider Finance team and you'll thrive on delivering excellent support to the wider team.Whilst our preference is for someone to be fully qualified in either ACA / ACCA / CIMA, we will also consider more junior applicants who are currently part-qualified and studying with a few exams left to completeSkills and competencies Advanced Excel/Google Sheets skills and experience manipulating large data sets; knowledge of SQL and Data Studio is preferred for modern Finance Business Partnering.Proven experience with sales and margin analysis, vendor management, and working capital management.A track record of providing financial challenge and support, with the ability to translate complex data for non-finance stakeholders.Ideally part-qualified and actively pursuing a professional accounting qualification (CIMA/ACCA/ACA) to progress your career as a Finance Business PartnerBackground in a large company within the FMCG, Retail, or Wholesale sectors is highly desirable.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Finance Analyst, Finance BP, Finance Business Partner, Finance Partner, Financial Accountant, Finance Analyst, CIMA Qualified, ACCA Qualified, ACA Qualified, FMCG, eCommerce, Online, Digital, Retail, Manufacturing, Building Products, Plumbing & Heating, Construction. Us; From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Job Title: Volunteer Support & Systems Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25thMay 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Society is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the charity Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with charity policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review the charity volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of the charity's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the charity's Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
May 02, 2026
Full time
Job Title: Volunteer Support & Systems Manager Location: 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Salary: £40,000 to £42,000 gross per annum, depending on experience Job type: Full time, permanent Closing Date: Monday 25thMay 2026. Assessment Day: Tuesday 2nd June 2026. Are you looking for a new opportunity supporting volunteers to give their best? The Society is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role: The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities: To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the charity Support Centre, empowering the team to deliver effective and consistent support to volunteers To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with charity policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review the charity volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of the charity's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements: Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders If you are interested in this role, please apply now! Benefits: 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the charity's Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: Volunteer Coordinator, Volunteer Development Officer, Volunteer Resources Manager, CRM Administrator, Business Support Manager, Service Delivery Manager, Operations Manager (Charity Sector), or Process Improvement Analyst, may also be considered for this role.
Salary£45k - £60k (pro rata if less than 35hrs per week) Location London (Hybrid Working) with London office presence needed 40% of your working week This is a Permanent, Full Time vacancy that will close in x days at xx:xx BST. The Vacancy 28-35hrs per week- open to discuss flexible working of these hours The ASA is the UK s regulator of advertising across all media, including online. Our work includes taking proactive action against misleading, harmful, offensive or otherwise irresponsible ads and acting on complaints. In short, we make sure ads are legal, decent, honest and truthful. In this role you will join our Data Science team and work on our world-leading Active Ad Monitoring system, which uses AI to proactively monitor online advertising. In 2025 the system captured and processed 60 million ads across social media, search and programmatic display. The ASA uses this intelligence to help regulate ads across high-priority topics like injectable weight-loss medications, green claims companies make to consumers, disclosure of influencer marketing and many more. You will be analysing the large volumes of ads the Active Ad Monitoring system captures, providing intelligence that helps teams across the ASA tackle real-world issues in online advertising. You will work primarily in Python, making extensive use of AI models to extract meaning from text, images and videos, and turning unstructured data into actionable intelligence. You will also have a role in helping understand how AI can help accelerate processes across the ASA. Our team mission is to protect UK consumers from adverts that are misleading, cause harm and target those within our society that are the most vulnerable. Working as part of our small agile team you will have the opportunity to own your work end-to-end, seeing directly how the work you do helps protect UK consumers. About you You will have a genuine enthusiasm for using Data Science and AI to improve ad regulation in the UK You will have either previously been a Data Scientist, or have similar professional experience, for example in data-intensive academic research or as an analyst with Python experience You will have the ability to write high-quality Python code to manipulate complex datasets You will be able to communicate clearly with non-technical coworkers, understanding the challenges they face regulating online advertising, and coming up with ways to use the technical tools at your disposal to help solve them You will have experience with Large Language Models (LLMs) either professionally or through personal exploration You ll be impact focused- understanding the problems the ASA faces and prioritising technical solutions that will deliver real impact. You will need to be curious and ambitious, creatively solving problems that may arise whilst always having an eye on system/process improvements. We are committed to building a workforce that reflects the full diversity of the UK population. We believe that varied perspectives and experiences strengthen our organisation and help us deliver our work more effectively. We welcome applications from people of all backgrounds and identities, and we actively encourage candidates from minority or underrepresented groups to apply. Women are currently under-represented within data science roles, and within our Data Science team. In line with our commitment to equality, diversity and inclusion, we particularly encourage applications from women and others who are under-represented in this area. Our recruitment process ensures applications are absent of names or any identifiable information which supports our aim of finding the best person for the role based on their skills and experience only. How to apply: If you re interested in applying for this role, please review the job description below and complete our online application process which includes answering some questions regarding your motivation for applying for this role and your skills and experience. Should you require any adjustments to our application process please contact Closing date: 17th May 2026. Please note we will be reviewing applications as they come in and we reserve the right to close the advert early if we receive a significantly high number of applicants. First Interview dates: 20th, 21st and 22nd May Second interview date: W/C 1st June 2026 The Company We are the UK s independent frontline regulator of ads by legitimate businesses and other organisations in all media, including online. We are authoritative and influential on ad regulation; the centre of expertise. The rules we administer and enforce are contained in the UK Advertising Codes, written by the industry Committees of Advertising Practice (CAP). To help maintain our independence from the industry that funds us, we are primarily funded at arm s length by the Advertising Standards Boards of Finance (Asbof). Together, the ASA, CAP and Asbof make up the ASA system. Our purpose is to make sure ads are responsible. Our ambition is to make sure every UK ad is a responsible ad. Our values are to be proactive, collaborative, accountable, transparent and decisive. We want external stakeholders to find us to be: independent in administering the Codes; evidence-based, proportionate, targeted and consistent; and reflective of society, not a social engineer. We are passionate about what we do because responsible ads are good for people, good for society and good for business. They entertain and inform us, helping us to choose products and services. They fund the media, sport and culture we all enjoy. They can be a force for social good, encouraging us to contribute to good causes, make more responsible choices and stay safe. And they help deliver competition and power the economy. By making sure ads are responsible, we protect people from being misled, harmed or offended, helping them feel more confident in the ads they see and hear.
May 02, 2026
Full time
Salary£45k - £60k (pro rata if less than 35hrs per week) Location London (Hybrid Working) with London office presence needed 40% of your working week This is a Permanent, Full Time vacancy that will close in x days at xx:xx BST. The Vacancy 28-35hrs per week- open to discuss flexible working of these hours The ASA is the UK s regulator of advertising across all media, including online. Our work includes taking proactive action against misleading, harmful, offensive or otherwise irresponsible ads and acting on complaints. In short, we make sure ads are legal, decent, honest and truthful. In this role you will join our Data Science team and work on our world-leading Active Ad Monitoring system, which uses AI to proactively monitor online advertising. In 2025 the system captured and processed 60 million ads across social media, search and programmatic display. The ASA uses this intelligence to help regulate ads across high-priority topics like injectable weight-loss medications, green claims companies make to consumers, disclosure of influencer marketing and many more. You will be analysing the large volumes of ads the Active Ad Monitoring system captures, providing intelligence that helps teams across the ASA tackle real-world issues in online advertising. You will work primarily in Python, making extensive use of AI models to extract meaning from text, images and videos, and turning unstructured data into actionable intelligence. You will also have a role in helping understand how AI can help accelerate processes across the ASA. Our team mission is to protect UK consumers from adverts that are misleading, cause harm and target those within our society that are the most vulnerable. Working as part of our small agile team you will have the opportunity to own your work end-to-end, seeing directly how the work you do helps protect UK consumers. About you You will have a genuine enthusiasm for using Data Science and AI to improve ad regulation in the UK You will have either previously been a Data Scientist, or have similar professional experience, for example in data-intensive academic research or as an analyst with Python experience You will have the ability to write high-quality Python code to manipulate complex datasets You will be able to communicate clearly with non-technical coworkers, understanding the challenges they face regulating online advertising, and coming up with ways to use the technical tools at your disposal to help solve them You will have experience with Large Language Models (LLMs) either professionally or through personal exploration You ll be impact focused- understanding the problems the ASA faces and prioritising technical solutions that will deliver real impact. You will need to be curious and ambitious, creatively solving problems that may arise whilst always having an eye on system/process improvements. We are committed to building a workforce that reflects the full diversity of the UK population. We believe that varied perspectives and experiences strengthen our organisation and help us deliver our work more effectively. We welcome applications from people of all backgrounds and identities, and we actively encourage candidates from minority or underrepresented groups to apply. Women are currently under-represented within data science roles, and within our Data Science team. In line with our commitment to equality, diversity and inclusion, we particularly encourage applications from women and others who are under-represented in this area. Our recruitment process ensures applications are absent of names or any identifiable information which supports our aim of finding the best person for the role based on their skills and experience only. How to apply: If you re interested in applying for this role, please review the job description below and complete our online application process which includes answering some questions regarding your motivation for applying for this role and your skills and experience. Should you require any adjustments to our application process please contact Closing date: 17th May 2026. Please note we will be reviewing applications as they come in and we reserve the right to close the advert early if we receive a significantly high number of applicants. First Interview dates: 20th, 21st and 22nd May Second interview date: W/C 1st June 2026 The Company We are the UK s independent frontline regulator of ads by legitimate businesses and other organisations in all media, including online. We are authoritative and influential on ad regulation; the centre of expertise. The rules we administer and enforce are contained in the UK Advertising Codes, written by the industry Committees of Advertising Practice (CAP). To help maintain our independence from the industry that funds us, we are primarily funded at arm s length by the Advertising Standards Boards of Finance (Asbof). Together, the ASA, CAP and Asbof make up the ASA system. Our purpose is to make sure ads are responsible. Our ambition is to make sure every UK ad is a responsible ad. Our values are to be proactive, collaborative, accountable, transparent and decisive. We want external stakeholders to find us to be: independent in administering the Codes; evidence-based, proportionate, targeted and consistent; and reflective of society, not a social engineer. We are passionate about what we do because responsible ads are good for people, good for society and good for business. They entertain and inform us, helping us to choose products and services. They fund the media, sport and culture we all enjoy. They can be a force for social good, encouraging us to contribute to good causes, make more responsible choices and stay safe. And they help deliver competition and power the economy. By making sure ads are responsible, we protect people from being misled, harmed or offended, helping them feel more confident in the ads they see and hear.
Brighton & Hove Albion Football Club
Lancing, Sussex
Role: Set Piece Analyst (Men s First Team) Hours: Full time Location: American Express Elite Football Performance Centre, Lancing Contract Type: Permanent Deadline Day: 12th May 2026 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact. Enhance performance through detailed tactical insight and analysis Your primary focus will be the analysis and development of the club s set piece process through elite level video and data analysis. You will lead the detailed analysis of opposition set pieces, identifying strengths, weaknesses and emerging patterns to inform match preparation and strategic planning. In addition, you will contribute to the development and delivery of our own attacking and defensive set piece strategies, both in the analysis room and on the training pitch, working closely with the Set Piece Coach and First Team Coaching Staff. Your analyst background You will have strong football knowledge, especially in set piece tactics, with the ability simplify complex information using both subjective and objective methods. You will also be confident explaining tactical concepts to players in all settings. To be successful in this role you must hold a performance Analysis or related degree, and ideally UEFA B qualification. Our values are essential to our success Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do: - Treat People Well - Exceed Expectations - Aim High. Never Give Up - Act with Integrity - Make it Special - Be Fan Focused How we say thank you In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to: - Complimentary breakfast and lunch at both sites - 23 days holiday rising with length of service (pro rata for part time staff) - Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more! - Enhanced family policies - Access to a gym and padel court at our training ground - Priority access to match tickets and access to free WSL tickets for 2026/27 season - In-house training programme and CPD opportunities - Exclusive discounts and benefits from our partners and local businesses Our commitment to EDI We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team. Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
May 01, 2026
Full time
Role: Set Piece Analyst (Men s First Team) Hours: Full time Location: American Express Elite Football Performance Centre, Lancing Contract Type: Permanent Deadline Day: 12th May 2026 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact. Enhance performance through detailed tactical insight and analysis Your primary focus will be the analysis and development of the club s set piece process through elite level video and data analysis. You will lead the detailed analysis of opposition set pieces, identifying strengths, weaknesses and emerging patterns to inform match preparation and strategic planning. In addition, you will contribute to the development and delivery of our own attacking and defensive set piece strategies, both in the analysis room and on the training pitch, working closely with the Set Piece Coach and First Team Coaching Staff. Your analyst background You will have strong football knowledge, especially in set piece tactics, with the ability simplify complex information using both subjective and objective methods. You will also be confident explaining tactical concepts to players in all settings. To be successful in this role you must hold a performance Analysis or related degree, and ideally UEFA B qualification. Our values are essential to our success Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do: - Treat People Well - Exceed Expectations - Aim High. Never Give Up - Act with Integrity - Make it Special - Be Fan Focused How we say thank you In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to: - Complimentary breakfast and lunch at both sites - 23 days holiday rising with length of service (pro rata for part time staff) - Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more! - Enhanced family policies - Access to a gym and padel court at our training ground - Priority access to match tickets and access to free WSL tickets for 2026/27 season - In-house training programme and CPD opportunities - Exclusive discounts and benefits from our partners and local businesses Our commitment to EDI We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team. Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.
We can't hire everyone but we can help them shine somewhere brilliant. At Octopus, we're lucky to attract some incredibly talented humans. And while we can't bring every talented person into our team, we can help them land somewhere that's just as mission-driven. That's why we're sharing opportunities from MOPO; a company we've proudly backed through a strategic investment. About MOPO MOPO is on a mission to enable renewable energy access in underserved markets. Already operating in Nigeria, DRC, Sierra Leone and Liberia, their solar power stations distribute energy through proprietary MOPO Batteries managed by a network of local agents. Their model is already powering thousands of homes and small businesses-eliminating fossil fuel use and enabling livelihoods. With backing from Octopus Energy, British International Investment, and Norfund, MOPO is scaling rapidly and is positioned to transform energy access and e-mobility across the continent. What is the role MOPO is looking for a dedicated Odoo Administrator to take ownership of their Odoo ERP system across all subsidiaries. This role is critical in following the upcoming departure of the current system owner, who designed and implemented their Odoo instance and holds a significant amount of configuration and business context knowledge. It is important that a replacement is in place ahead of this transition to ensure continuity and retain institutional knowledge. Odoo sits at the centre of operational delivery across the business - covering stock, African operations, reporting and finance. This role will act as the central point of coordination, support and ongoing development of the system across all Subsidiary Country teams. Key responsibilities System ownership & support Act as the primary owner of the Odoo system across all business units Provide first- and second-line support to country teams using Odoo Troubleshoot issues and ensure smooth day-to-day operation of the platform Coordinate training alongside existing internal subject matter experts (product, finance, warehousing etc) Configuration & continuous improvement Maintain and improve system configuration, workflows, and processes Support rollout of new modules and functionality across the business Identify opportunities to bring additional processes into Odoo over time Ensure consistency and alignment across subsidiaries Data & operational oversight Support and improve data accuracy across the system (e.g. stock, expenses, reporting) Potential ownership of supply chain data completeness, including: In-transit stock Shipment pipeline visibility (in collaboration with Operations colleagues) Support operational reporting and dashboard development for country teams Automation & integration Support process automation (e.g. reporting, alerts, financial analysis) Work alongside the Software Team to integrate Odoo with the wider MOPO data stack Act as liaison with external developers or consultancies where deeper technical work is required Cross-functional coordination Serve as the central Odoo contact point across all subsidiaries (including international teams) Work closely with Operations, Finance, and Logistics stakeholders Escalate complex development or architectural needs to the Software Team for support Team structure & positioning This role sits within Operations, reflecting Odoo's role as a core operational system Accountable for outcomes and line-managed by Operations Supported by the Software Team for: Platform integration Complex development and architecture Skills & experience Essential Strong understanding of ERP systems in an operational environment Experience supporting users across multiple functions (e.g. stock, finance, operations) Ability to manage system configuration and workflows Strong problem-solving skills and attention to detail Desirable 2-4 years' experience working with Odoo specifically (administrator, analyst, or similar role) Experience with supply chain or inventory management systems Experience with reporting, dashboards, and data analysis Exposure to system integrations or working alongside development teams Experience working across multiple countries or distributed teams Working arrangements Full-time, office-based role in Sheffield Collaboration with international teams required
May 01, 2026
Full time
We can't hire everyone but we can help them shine somewhere brilliant. At Octopus, we're lucky to attract some incredibly talented humans. And while we can't bring every talented person into our team, we can help them land somewhere that's just as mission-driven. That's why we're sharing opportunities from MOPO; a company we've proudly backed through a strategic investment. About MOPO MOPO is on a mission to enable renewable energy access in underserved markets. Already operating in Nigeria, DRC, Sierra Leone and Liberia, their solar power stations distribute energy through proprietary MOPO Batteries managed by a network of local agents. Their model is already powering thousands of homes and small businesses-eliminating fossil fuel use and enabling livelihoods. With backing from Octopus Energy, British International Investment, and Norfund, MOPO is scaling rapidly and is positioned to transform energy access and e-mobility across the continent. What is the role MOPO is looking for a dedicated Odoo Administrator to take ownership of their Odoo ERP system across all subsidiaries. This role is critical in following the upcoming departure of the current system owner, who designed and implemented their Odoo instance and holds a significant amount of configuration and business context knowledge. It is important that a replacement is in place ahead of this transition to ensure continuity and retain institutional knowledge. Odoo sits at the centre of operational delivery across the business - covering stock, African operations, reporting and finance. This role will act as the central point of coordination, support and ongoing development of the system across all Subsidiary Country teams. Key responsibilities System ownership & support Act as the primary owner of the Odoo system across all business units Provide first- and second-line support to country teams using Odoo Troubleshoot issues and ensure smooth day-to-day operation of the platform Coordinate training alongside existing internal subject matter experts (product, finance, warehousing etc) Configuration & continuous improvement Maintain and improve system configuration, workflows, and processes Support rollout of new modules and functionality across the business Identify opportunities to bring additional processes into Odoo over time Ensure consistency and alignment across subsidiaries Data & operational oversight Support and improve data accuracy across the system (e.g. stock, expenses, reporting) Potential ownership of supply chain data completeness, including: In-transit stock Shipment pipeline visibility (in collaboration with Operations colleagues) Support operational reporting and dashboard development for country teams Automation & integration Support process automation (e.g. reporting, alerts, financial analysis) Work alongside the Software Team to integrate Odoo with the wider MOPO data stack Act as liaison with external developers or consultancies where deeper technical work is required Cross-functional coordination Serve as the central Odoo contact point across all subsidiaries (including international teams) Work closely with Operations, Finance, and Logistics stakeholders Escalate complex development or architectural needs to the Software Team for support Team structure & positioning This role sits within Operations, reflecting Odoo's role as a core operational system Accountable for outcomes and line-managed by Operations Supported by the Software Team for: Platform integration Complex development and architecture Skills & experience Essential Strong understanding of ERP systems in an operational environment Experience supporting users across multiple functions (e.g. stock, finance, operations) Ability to manage system configuration and workflows Strong problem-solving skills and attention to detail Desirable 2-4 years' experience working with Odoo specifically (administrator, analyst, or similar role) Experience with supply chain or inventory management systems Experience with reporting, dashboards, and data analysis Exposure to system integrations or working alongside development teams Experience working across multiple countries or distributed teams Working arrangements Full-time, office-based role in Sheffield Collaboration with international teams required
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. The Multimedia team at the Guardian produces video and audio media content for our digital platforms including our website, apps, podcasts and social channels. We are now looking for a Multimedia Technology Product Manager , who will hold a critical leadership role responsible for the operational excellence, maintenance, and technical roadmap of all global multimedia platforms and delivery systems. You will provide direct managerial oversight for the Studio Manager, the team of Multimedia Developers, and the team of Multimedia Support Analysts, ensuring high performance, global service consistency, and technical stability across all multimedia technology domains. About the Role: Own the maintenance roadmap and operational stability strategy for all multimedia products and features, ensuring technology reliability and performance. Serve as the escalation point for complex production issues across content delivery networks, video encoding/transcoding, Media Asset Management (MAM) systems, and digital archives. Lead the prioritisation and delivery of platform upgrades and security patching across the entire technology stack. Conduct regular platform audits and capacity planning to proactively address potential bottlenecks affecting delivery. Manage the technical product backlog, leading the agile development process focused on platform remediation and stability. Work in direct partnership with the Business Product Owner to align maintenance priorities, technical investment, and platform stabilization efforts with overall business goals. Translate operational needs and required compliance updates into clear, actionable requirements and user stories for the developer team. Monitor key operational performance indicators (KPIs) such as platform uptime, incident response time, and content delivery latency. Team leadership and management, including the Studio Manager, Multimedia Developer team and Multimedia Support Analysts. About You: Strong experience in product management or technical leadership, with focus on the operations, maintenance, or platform engineering of large-scale digital media systems. Deep technical expertise across the multimedia delivery chain: encoding, packaging, delivery and cloud infrastructure. Extensive knowledge of Media Asset Management (MAM) systems, large-scale storage, and professional studio technology/broadcast infrastructure. Proven track record of managing technical teams, including managing managers and leading globally distributed development and support functions. Exceptional verbal and written communication skills, required for executive reporting and global incident communications. Strong commercial acumen and demonstrable experience managing large operational budgets, vendor contracts, and license agreements. We actively encourage applications from groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Friday 8th May 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Apr 30, 2026
Full time
Join our team at the Guardian and be a part of a diverse and inclusive global organisation that delivers fearless, investigative journalism, and holds power to account. Our team of award-winning journalists, cutting-edge commercial professionals, and industry-leading digital experts are committed to making a difference and represent a wide range of backgrounds and perspectives. We offer a challenging and exciting environment for career development, with a focus on training, growth and fostering an inclusive culture. The Multimedia team at the Guardian produces video and audio media content for our digital platforms including our website, apps, podcasts and social channels. We are now looking for a Multimedia Technology Product Manager , who will hold a critical leadership role responsible for the operational excellence, maintenance, and technical roadmap of all global multimedia platforms and delivery systems. You will provide direct managerial oversight for the Studio Manager, the team of Multimedia Developers, and the team of Multimedia Support Analysts, ensuring high performance, global service consistency, and technical stability across all multimedia technology domains. About the Role: Own the maintenance roadmap and operational stability strategy for all multimedia products and features, ensuring technology reliability and performance. Serve as the escalation point for complex production issues across content delivery networks, video encoding/transcoding, Media Asset Management (MAM) systems, and digital archives. Lead the prioritisation and delivery of platform upgrades and security patching across the entire technology stack. Conduct regular platform audits and capacity planning to proactively address potential bottlenecks affecting delivery. Manage the technical product backlog, leading the agile development process focused on platform remediation and stability. Work in direct partnership with the Business Product Owner to align maintenance priorities, technical investment, and platform stabilization efforts with overall business goals. Translate operational needs and required compliance updates into clear, actionable requirements and user stories for the developer team. Monitor key operational performance indicators (KPIs) such as platform uptime, incident response time, and content delivery latency. Team leadership and management, including the Studio Manager, Multimedia Developer team and Multimedia Support Analysts. About You: Strong experience in product management or technical leadership, with focus on the operations, maintenance, or platform engineering of large-scale digital media systems. Deep technical expertise across the multimedia delivery chain: encoding, packaging, delivery and cloud infrastructure. Extensive knowledge of Media Asset Management (MAM) systems, large-scale storage, and professional studio technology/broadcast infrastructure. Proven track record of managing technical teams, including managing managers and leading globally distributed development and support functions. Exceptional verbal and written communication skills, required for executive reporting and global incident communications. Strong commercial acumen and demonstrable experience managing large operational budgets, vendor contracts, and license agreements. We actively encourage applications from groups traditionally underrepresented in the UK media. We operate in a hybrid environment working 3 days a week from our offices in Kings Cross and 2 days a week remotely. We value and respect all differences (seen and unseen) in all people. We aspire to have inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. We actively encourage applications from people of all backgrounds. Many of our staff work flexibly and we will consider all requests for flexible working arrangements. How to Apply To apply, please upload your latest CV and a cover letter which outlines why you'd love to take on this role, and why you're a great match for what we're looking for. We appreciate the time taken to prepare each application we receive. We do not use AI-assisted technology to review applications; every application is reviewed by a member of our recruitment team. The closing date for applications is Friday 8th May 2026. All roles at the Guardian are open for everybody to apply. It is important to us that you feel supported and comfortable throughout your recruitment process, in order to perform your best. Please let us know if there are any changes we could make to help your application, this includes providing documents in accessible formats or personalising the process to better support your needs. Benefits at the Guardian You'll have 30 days of annual leave per year (plus bank holidays) with the option to purchase an additional 5 days. Our pension scheme is generous; if you contribute 5% then we will contribute 8-12% (depending on your age). We believe in giving back, which is why employees are given 2 volunteering days annually and the option of payroll giving. Season ticket loans are also available. You are entitled to private healthcare, life cover, income protection, and eye tests. You can also opt in to dental insurance. We have enhanced maternity, paternity, adoption and shared parental leave policies in place. We also support our employees by offering an IVF, menopause, baby loss, and trans equality policy. Culture and Wellbeing We want everyone to feel like they belong at the Guardian and we champion diversity of thought. Our various employee forums provide a platform to use their voice to foster an inclusive workplace. We became the first major media organisation to achieve B Corp status. We offer tools to help you prioritise your wellbeing including access to our employee benefits platform which provides tailored support for health and wellbeing. In addition, we also offer free yoga and pilates classes. These run alongside our corporate gym membership and cycle to work scheme. Our canteen has views overlooking the Regents Canal and caters for breakfast, lunch and dinner. Learning and Development We encourage personal and professional growth. Employees have access to a broad range of tools and solutions, and we are happy to support the pursuit of professional qualifications through vocational courses and apprenticeships.
Project Coordinator (ERP Software Delivery) £35,000 - £45,000 Hybrid - Fleet (3 days per week initially, then 2 days per week) An established ERP reseller is looking for a Project Coordinator to support the delivery of business software implementation projects across SME and mid-market customers. Working closely with Project Managers, Consultants, Developers, and customers, you'll help ensure projects run smoothly from kick-off through go-live. This is a great opportunity for someone already coordinating software delivery projects who wants to build a long-term career in ERP implementation and project management . The Role You will support multiple concurrent software implementation projects by helping coordinate timelines, documentation, communication, and delivery activity. Typical responsibilities include: Supporting ERP implementation projects from planning through go-live Maintaining project plans, milestones, and documentation Coordinating consultants and development teams Organising customer meetings and tracking actions Monitoring risks, dependencies, and progress updates Supporting testing and go-live preparation activity What They're Looking For A Project Coordinator or PMO Analyst with experience of any software or IT projects The Opportunity You'll be working alongside an experienced delivery team including Project Managers, Consultants, Developers, and technical specialists in a collaborative environment with clear progression into ERP Project Management . Hybrid working: First 3 months: 3 days per week in the Fleet office After onboarding: 2 days per week in office A strong opportunity to step into ERP delivery with a supportive and growing software business.
Apr 30, 2026
Full time
Project Coordinator (ERP Software Delivery) £35,000 - £45,000 Hybrid - Fleet (3 days per week initially, then 2 days per week) An established ERP reseller is looking for a Project Coordinator to support the delivery of business software implementation projects across SME and mid-market customers. Working closely with Project Managers, Consultants, Developers, and customers, you'll help ensure projects run smoothly from kick-off through go-live. This is a great opportunity for someone already coordinating software delivery projects who wants to build a long-term career in ERP implementation and project management . The Role You will support multiple concurrent software implementation projects by helping coordinate timelines, documentation, communication, and delivery activity. Typical responsibilities include: Supporting ERP implementation projects from planning through go-live Maintaining project plans, milestones, and documentation Coordinating consultants and development teams Organising customer meetings and tracking actions Monitoring risks, dependencies, and progress updates Supporting testing and go-live preparation activity What They're Looking For A Project Coordinator or PMO Analyst with experience of any software or IT projects The Opportunity You'll be working alongside an experienced delivery team including Project Managers, Consultants, Developers, and technical specialists in a collaborative environment with clear progression into ERP Project Management . Hybrid working: First 3 months: 3 days per week in the Fleet office After onboarding: 2 days per week in office A strong opportunity to step into ERP delivery with a supportive and growing software business.
NISTA- Energy Sector Lead Salary: £95,000-£140,000 Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) This post can be based in London (1 Horse Guards Road). Any applicants who are already NISTA staff can also apply to be based from their existing locations in Birmingham (23 Stephenson Street), or Leeds (2 Whitehall Quay) About the Team National Infrastructure and Service Transformation Authority, HMT The Prime Minister has called for reform of the British state, seeking to go further and faster on renewal, and to ensure a more active government. To support these aims, the government has brought together its expertise on infrastructure strategy and delivery under a joint unit of HM Treasury and the Cabinet Office, establishing the National Infrastructure and Service Transformation Authority (NISTA). Since its creation in April 2025, it has delivered jointly HMT colleagues the UK Infrastructure: A 10 year Strategy, setting out a long-term vision for infrastructure and setting the framework for a new approach to delivery infrastructure in the UK. In Jul 2025 is delivered the first major reform with its UK Infrastructure Pipeline. The work of NISTA is essential to enabling economic growth and successful delivery to meet the aims and ambitions set by government in its plan for change, and five missions, which includes delivering Net Zero by 2050. About the Job The Energy Sector Lead is a key role in NISTA and one which is expected to provide evidence-based thought leadership across the sector, including information on emerging trends, challenges and opportunities across the energy landscape. They will work across HMG linking policy with delivery and helping government realise its ambition to transition the UK to a clean energy superpower, driven by the expansion of clean electricity generation and decarbonisation. The Energy Sector Lead will provide expert technical, commercial, financial and strategic advice to support the successful delivery of the government's 10Year Infrastructure Strategy. The role ensures energy considerations - spanning security, decarbonisation, resilience, market design, regulatory alignment and affordability are fully embedded across major programmes and infrastructure investment decisions. The postholder responsibilities and duties will include: Providing oversight of Government's Major Projects Portfolio (GMPP) and Mega Projects, which includes: Sizewell C, Small Modular Reactors, Carbon Capture Storage, Hydrogen etc. act as a subject matter expert, be an active member of decision-making boards across the energy sector covering policy, programme delivery and negotiating with industry, act as an integrator across DESNZ, HMT, Cabinet Office and Number 10 to support efficient cross government decision making. Providing regular briefings to Cabinet Office and HMT Ministers where required. reviewing and shaping policy development, building relationships (internal and external) with key stakeholders involved across government in the energy transition, guiding project teams, and ensuring that delivery plans are robust, evidence based and aligned with governments ambitions to transition the UK to a clean energy superpower. Key Responsibilities: Strategic Advisory and Policy Insight Programme and Project Support Stakeholder Engagement and Influence Technical and Analytical Expertise Leadership and Knowledge Sharing About You We're looking for people with the right mix of skills, experience and insight to make a real impact on the UK energy system. You'll bring strong expertise and a good understanding of how the UK energy system operates, alongside proven experience gained in government, the energy industry, consultancy, infrastructure planning or a similar environment. You will have excellent analytical skills, with the ability to commission, quality-assure and interpret complex technical information, and turn it into clear, evidence-based advice. This may include work involving modelling, feasibility studies, gateway reviews, major investment submissions and impact assessments. You'll be comfortable influencing senior stakeholders, building strong relationships and working effectively across organisational boundaries. You'll also have a solid understanding of energy-related regulatory frameworks and policy levers, including different models of private finance. We're looking for someone who can think strategically while also supporting detailed programme delivery, balancing long term objectives with day to day priorities. In addition, you'll have experience in at least two of the following areas: Large-scale infrastructure planning, project delivery or investment appraisal Whole-system energy modelling or techno economic assessment Supporting Net Zero policy, decarbonisation pathways or tackling grid related challenges Understanding key enabling factors such as supply chains, planning reform, innovation funding and workforce requirements Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity
Apr 30, 2026
Full time
NISTA- Energy Sector Lead Salary: £95,000-£140,000 Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) This post can be based in London (1 Horse Guards Road). Any applicants who are already NISTA staff can also apply to be based from their existing locations in Birmingham (23 Stephenson Street), or Leeds (2 Whitehall Quay) About the Team National Infrastructure and Service Transformation Authority, HMT The Prime Minister has called for reform of the British state, seeking to go further and faster on renewal, and to ensure a more active government. To support these aims, the government has brought together its expertise on infrastructure strategy and delivery under a joint unit of HM Treasury and the Cabinet Office, establishing the National Infrastructure and Service Transformation Authority (NISTA). Since its creation in April 2025, it has delivered jointly HMT colleagues the UK Infrastructure: A 10 year Strategy, setting out a long-term vision for infrastructure and setting the framework for a new approach to delivery infrastructure in the UK. In Jul 2025 is delivered the first major reform with its UK Infrastructure Pipeline. The work of NISTA is essential to enabling economic growth and successful delivery to meet the aims and ambitions set by government in its plan for change, and five missions, which includes delivering Net Zero by 2050. About the Job The Energy Sector Lead is a key role in NISTA and one which is expected to provide evidence-based thought leadership across the sector, including information on emerging trends, challenges and opportunities across the energy landscape. They will work across HMG linking policy with delivery and helping government realise its ambition to transition the UK to a clean energy superpower, driven by the expansion of clean electricity generation and decarbonisation. The Energy Sector Lead will provide expert technical, commercial, financial and strategic advice to support the successful delivery of the government's 10Year Infrastructure Strategy. The role ensures energy considerations - spanning security, decarbonisation, resilience, market design, regulatory alignment and affordability are fully embedded across major programmes and infrastructure investment decisions. The postholder responsibilities and duties will include: Providing oversight of Government's Major Projects Portfolio (GMPP) and Mega Projects, which includes: Sizewell C, Small Modular Reactors, Carbon Capture Storage, Hydrogen etc. act as a subject matter expert, be an active member of decision-making boards across the energy sector covering policy, programme delivery and negotiating with industry, act as an integrator across DESNZ, HMT, Cabinet Office and Number 10 to support efficient cross government decision making. Providing regular briefings to Cabinet Office and HMT Ministers where required. reviewing and shaping policy development, building relationships (internal and external) with key stakeholders involved across government in the energy transition, guiding project teams, and ensuring that delivery plans are robust, evidence based and aligned with governments ambitions to transition the UK to a clean energy superpower. Key Responsibilities: Strategic Advisory and Policy Insight Programme and Project Support Stakeholder Engagement and Influence Technical and Analytical Expertise Leadership and Knowledge Sharing About You We're looking for people with the right mix of skills, experience and insight to make a real impact on the UK energy system. You'll bring strong expertise and a good understanding of how the UK energy system operates, alongside proven experience gained in government, the energy industry, consultancy, infrastructure planning or a similar environment. You will have excellent analytical skills, with the ability to commission, quality-assure and interpret complex technical information, and turn it into clear, evidence-based advice. This may include work involving modelling, feasibility studies, gateway reviews, major investment submissions and impact assessments. You'll be comfortable influencing senior stakeholders, building strong relationships and working effectively across organisational boundaries. You'll also have a solid understanding of energy-related regulatory frameworks and policy levers, including different models of private finance. We're looking for someone who can think strategically while also supporting detailed programme delivery, balancing long term objectives with day to day priorities. In addition, you'll have experience in at least two of the following areas: Large-scale infrastructure planning, project delivery or investment appraisal Whole-system energy modelling or techno economic assessment Supporting Net Zero policy, decarbonisation pathways or tackling grid related challenges Understanding key enabling factors such as supply chains, planning reform, innovation funding and workforce requirements Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity
Brose Fahrzeugteile GmbH & Co. KG
Coventry, Warwickshire
As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company's success. Your Tasks Ensure full compliance with UK customs regulations, international trade laws, and export control requirements Implement and maintain UK commodity codes (tariff classifications) and coordinate their integration into global systems Manage preferential trade agreements (e.g. rules of origin under UK and international trade agreements) in collaboration with OEMs and suppliers Oversee export control processes in line with UK and international regulations Assess customs and trade implications for imports, serial production, and relocation projects, identifying risks and cost saving opportunities Obtain Long Term Supplier Declarations (LTSDs) from suppliers and issue origin declarations to customers Prepare and manage all import and export processes using internal customs and trade compliance systems Work closely with central logistics, external brokers, and relevant authorities such as HM Revenue & Customs Support duty optimisation and ensure efficient customs procedures to minimise costs and delays Act as a key contact for customs and international trade matters across internal and external stakeholders Your Profile Relevant qualification or training in customs, international trade, or logistics (e.g. Customs Practitioner, Freight Forwarding, or equivalent) 3-5 years of experience in customs operations, international trade, or export control within the UK or a comparable environment Strong knowledge of UK customs legislation, tariff classification (commodity codes), rules of origin, and export control regulations Familiarity with customs software solutions (preferably MIC - Customs Filing, Classification, Origin Calculation, Export Control) Experience in the automotive industry is advantageous Strong analytical skills with a high level of accuracy and attention to detail Structured, proactive, and solution-oriented working approach Excellent communication skills with the ability to collaborate across functions and with external partners Experience working with multiple stakeholders, including logistics teams, suppliers, customers, and government authorities We offer you a modern working environment with our Brose working world. We are on a journey to make Brose Coventry "a better place to work". Underpinned by our FIRST principles of Family, Innovation, Return, Speed & Team, which are fundamental qualities that we seek for all our employees and Leaders. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives and the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. Are you ready to take the next step in your career, and take on new tasks? Then we are looking forward to receiving your application. If you have any questions, your HR contact person is happy to answer them. Please be aware that the position availability is determined by the ability of a prospective candidate having the right to work in the UK. Please apply directly via the online application form.
Apr 30, 2026
Full time
As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company's success. Your Tasks Ensure full compliance with UK customs regulations, international trade laws, and export control requirements Implement and maintain UK commodity codes (tariff classifications) and coordinate their integration into global systems Manage preferential trade agreements (e.g. rules of origin under UK and international trade agreements) in collaboration with OEMs and suppliers Oversee export control processes in line with UK and international regulations Assess customs and trade implications for imports, serial production, and relocation projects, identifying risks and cost saving opportunities Obtain Long Term Supplier Declarations (LTSDs) from suppliers and issue origin declarations to customers Prepare and manage all import and export processes using internal customs and trade compliance systems Work closely with central logistics, external brokers, and relevant authorities such as HM Revenue & Customs Support duty optimisation and ensure efficient customs procedures to minimise costs and delays Act as a key contact for customs and international trade matters across internal and external stakeholders Your Profile Relevant qualification or training in customs, international trade, or logistics (e.g. Customs Practitioner, Freight Forwarding, or equivalent) 3-5 years of experience in customs operations, international trade, or export control within the UK or a comparable environment Strong knowledge of UK customs legislation, tariff classification (commodity codes), rules of origin, and export control regulations Familiarity with customs software solutions (preferably MIC - Customs Filing, Classification, Origin Calculation, Export Control) Experience in the automotive industry is advantageous Strong analytical skills with a high level of accuracy and attention to detail Structured, proactive, and solution-oriented working approach Excellent communication skills with the ability to collaborate across functions and with external partners Experience working with multiple stakeholders, including logistics teams, suppliers, customers, and government authorities We offer you a modern working environment with our Brose working world. We are on a journey to make Brose Coventry "a better place to work". Underpinned by our FIRST principles of Family, Innovation, Return, Speed & Team, which are fundamental qualities that we seek for all our employees and Leaders. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives and the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. Are you ready to take the next step in your career, and take on new tasks? Then we are looking forward to receiving your application. If you have any questions, your HR contact person is happy to answer them. Please be aware that the position availability is determined by the ability of a prospective candidate having the right to work in the UK. Please apply directly via the online application form.
BEMM Technical Analyst Reference: 56489 Umbrella Rate: £26.81/hr, increasing to £34.83/hr after 12 weeks (Inside IR35) Are you ready to take your career to the next level with an exciting opportunity in the automotive industry? This is your chance to join a forward-thinking company as a BEMM Technical Analyst, where you ll play a pivotal role in shaping the future of technical support through digital innovation and AI. If you re passionate about project coordination, technical documentation, and driving efficiency, this role offers the perfect blend of challenge and reward. What You Will Do: • Create and maintain technical content for Body and Equipment Mounting Manuals (BEMM), transitioning from traditional methods to structured authoring using Adobe Experience Manager (AEM) Guides. • Manage the end-to-end lifecycle of BEMM updates for specific vehicle programmes, ensuring all milestones are met and deadlines are achieved. • Collaborate with Subject Matter Experts across various engineering teams to gather technical data and translate it into clear, actionable content for vehicle converters. • Support AI-driven projects by testing and implementing solutions that automate repetitive tasks, such as AI-assisted translations and approval pipeline tracking. • Identify and implement process improvements to streamline workflows and enhance the efficiency of technical documentation delivery. What You Will Bring: • Proven project management experience, with the ability to plan tasks, track progress, and meet deadlines. • A logical mindset and natural talent for organising complex information and understanding technical hierarchies. • Exceptional written and verbal communication skills, with the ability to simplify complex mechanical or electrical concepts. • A keen eye for detail and a quality-first approach, ensuring all technical instructions are accurate and compliant. • Digital aptitude, with a strong interest in digital tools and AI and curiosity about how automation can enhance team efficiency. • Engineering knowledge is desirable, e.g. understanding of vehicle architecture, body structures and electrical systems. This is an opportunity to contribute to a global organisation that values innovation, precision, and collaboration. As a BEMM Technical Analyst, you ll be at the forefront of modernising technical processes, ensuring that vehicle converters have the clear and accurate instructions they need to create specialised solutions like ambulances, campervans, and delivery vans. Your work will directly impact vehicle safety and quality, making this role both meaningful and rewarding. Location: This role is based at Dunton, offering a dynamic and collaborative on-site environment. 4-5 days per week on site, depending on business requirements. Interested? If you re ready to take on this exciting challenge as a BEMM Technical Analyst, don t wait! Apply now to become part of a team that s shaping the future of technical innovation. Let s make your next career move your best one yet! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Apr 30, 2026
Contractor
BEMM Technical Analyst Reference: 56489 Umbrella Rate: £26.81/hr, increasing to £34.83/hr after 12 weeks (Inside IR35) Are you ready to take your career to the next level with an exciting opportunity in the automotive industry? This is your chance to join a forward-thinking company as a BEMM Technical Analyst, where you ll play a pivotal role in shaping the future of technical support through digital innovation and AI. If you re passionate about project coordination, technical documentation, and driving efficiency, this role offers the perfect blend of challenge and reward. What You Will Do: • Create and maintain technical content for Body and Equipment Mounting Manuals (BEMM), transitioning from traditional methods to structured authoring using Adobe Experience Manager (AEM) Guides. • Manage the end-to-end lifecycle of BEMM updates for specific vehicle programmes, ensuring all milestones are met and deadlines are achieved. • Collaborate with Subject Matter Experts across various engineering teams to gather technical data and translate it into clear, actionable content for vehicle converters. • Support AI-driven projects by testing and implementing solutions that automate repetitive tasks, such as AI-assisted translations and approval pipeline tracking. • Identify and implement process improvements to streamline workflows and enhance the efficiency of technical documentation delivery. What You Will Bring: • Proven project management experience, with the ability to plan tasks, track progress, and meet deadlines. • A logical mindset and natural talent for organising complex information and understanding technical hierarchies. • Exceptional written and verbal communication skills, with the ability to simplify complex mechanical or electrical concepts. • A keen eye for detail and a quality-first approach, ensuring all technical instructions are accurate and compliant. • Digital aptitude, with a strong interest in digital tools and AI and curiosity about how automation can enhance team efficiency. • Engineering knowledge is desirable, e.g. understanding of vehicle architecture, body structures and electrical systems. This is an opportunity to contribute to a global organisation that values innovation, precision, and collaboration. As a BEMM Technical Analyst, you ll be at the forefront of modernising technical processes, ensuring that vehicle converters have the clear and accurate instructions they need to create specialised solutions like ambulances, campervans, and delivery vans. Your work will directly impact vehicle safety and quality, making this role both meaningful and rewarding. Location: This role is based at Dunton, offering a dynamic and collaborative on-site environment. 4-5 days per week on site, depending on business requirements. Interested? If you re ready to take on this exciting challenge as a BEMM Technical Analyst, don t wait! Apply now to become part of a team that s shaping the future of technical innovation. Let s make your next career move your best one yet! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Service Desk Analyst - DV Cleared + DV Cleared role + 400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices. Key Duties and Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Oversee and improve ITIL-based service management processes, such as incident, problem, change, and configuration management. Contribute to management information and service reporting, ensuring data is accurate Responsible for communications to customers and internal stakeholders Required Competencies Understanding of systems such as active directory, cloud environments. Effective communication skills ITiL v4 qualified or highly experienced in the practices 5+ years of experience in an IT Service Desk or End User Support role Experience using ITSM tools (e.g. Jira Service Management) Solid understanding of ITIL-based service management practices (Incident, Request, Problem, Change) Desired Competencies Experience in environments using Agile or DevOps ways of working Expererience in Cloud Platforms Experience in Defence Exposure to automation or scripting
Apr 30, 2026
Contractor
Service Desk Analyst - DV Cleared + DV Cleared role + 400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting skills with leadership ability, customer focus, and a solid understanding of IT service management best practices. Key Duties and Responsibilities Provide 1st line support where required, supporting customers users with first time fixes and account creations Assist with configuration and development of ITSM tools such as Jira Service Management, Remedy, and chat services such as Mattermost. Investigate problems and opportunities in existing processes and contribute to recommending solutions. Oversee and improve ITIL-based service management processes, such as incident, problem, change, and configuration management. Contribute to management information and service reporting, ensuring data is accurate Responsible for communications to customers and internal stakeholders Required Competencies Understanding of systems such as active directory, cloud environments. Effective communication skills ITiL v4 qualified or highly experienced in the practices 5+ years of experience in an IT Service Desk or End User Support role Experience using ITSM tools (e.g. Jira Service Management) Solid understanding of ITIL-based service management practices (Incident, Request, Problem, Change) Desired Competencies Experience in environments using Agile or DevOps ways of working Expererience in Cloud Platforms Experience in Defence Exposure to automation or scripting
Technical Support Specialist 27k Overview A hands-on technical support role providing first-line assistance to both external customers and internal users - this is a hybrid role - 3 days in the office 2 from home. The position supports a range of connectivity and technology products, contributes to IT support activities, and assists with operational tasks where required. Responsibilities Provide first-line technical support to customers and internal users Troubleshoot, resolve, and document technical issues efficiently Offer technical guidance to commercial and operational teams Support basic IT tasks including device setup and user support Maintain strong product and system knowledge Test and prepare equipment to ensure it is deployment-ready Deliver training and create simple technical documentation Support connectivity-related requests Assist with equipment handling, despatch, and returns Participate in an on-call or out-of-hours rota where required Deliver a professional, customer-focused support experience at all times Additional Information Broad, varied role combining technical support, IT assistance, and operations Other reasonable duties may be required in line with skills and experience
Apr 30, 2026
Full time
Technical Support Specialist 27k Overview A hands-on technical support role providing first-line assistance to both external customers and internal users - this is a hybrid role - 3 days in the office 2 from home. The position supports a range of connectivity and technology products, contributes to IT support activities, and assists with operational tasks where required. Responsibilities Provide first-line technical support to customers and internal users Troubleshoot, resolve, and document technical issues efficiently Offer technical guidance to commercial and operational teams Support basic IT tasks including device setup and user support Maintain strong product and system knowledge Test and prepare equipment to ensure it is deployment-ready Deliver training and create simple technical documentation Support connectivity-related requests Assist with equipment handling, despatch, and returns Participate in an on-call or out-of-hours rota where required Deliver a professional, customer-focused support experience at all times Additional Information Broad, varied role combining technical support, IT assistance, and operations Other reasonable duties may be required in line with skills and experience
Job Title: PMO Analyst Salary: (phone number removed) Location: Telford with 2 days/week in office Initial assignment duration: 6 months We are actively looking to secure a PMO Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. This is a hands on PMO role - focused on doing the job well rather than leading large teams or setting strategy. What you'll do Own the numbers (Critical) Lead the forecasting and reporting cycle-budgets, actuals, variances-delivered accurately and on time. Partner with Finance and Project Managers to validate inputs, reconcile discrepancies, and maintain a single source of truth. Provide clear, actionable commentary with early warnings and mitigation options for senior leaders. Support month end close, cost tracking, commercial alignment, and audit/compliance readiness. Drive predictability Build and maintain integrated plans, key milestones, and capacity views that align to the financial baseline. Track progress, spot slippage early, and recommend corrective actions backed by data. Raise the bar on governance Run high quality RAID and assurance processes across multiple workstreams. Keep governance artefacts audit ready and contract compliant at all times. Communicate with clarity Create executive ready packs and dashboards that distil complex data into concise, decision ready insights. Build trusted relationships and challenge constructively at all levels. Champion continuous improvement & AI driven efficiency Drive a culture of smarter, faster, more effective delivery by continuously improving PMO processes and standards. Identify opportunities to streamline workflows, remove manual effort, and enhance data quality. Champion the adoption and responsible use of AI tools and automation to improve forecasting accuracy, reporting speed, risk visibility, and overall PMO efficiency. Pilot new ways of working, share best practice, and coach colleagues to build confidence and capability in modern PMO tooling. What you'll bring Experience working in a PMO or project support role within programmes or portfolios. Good understanding of financial tracking (budgets, actuals, forecasts, variances). Exposure to month end processes or cost reporting (ownership not required). Solid PMO fundamentals across planning, RAID, governance, and reporting. Strong attention to detail and a commitment to data accuracy. Clear communication skills and confidence working with Project Managers and PMO Leads. A professional, reliable approach - someone who can be trusted to get things done properly. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Apr 30, 2026
Full time
Job Title: PMO Analyst Salary: (phone number removed) Location: Telford with 2 days/week in office Initial assignment duration: 6 months We are actively looking to secure a PMO Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. This is a hands on PMO role - focused on doing the job well rather than leading large teams or setting strategy. What you'll do Own the numbers (Critical) Lead the forecasting and reporting cycle-budgets, actuals, variances-delivered accurately and on time. Partner with Finance and Project Managers to validate inputs, reconcile discrepancies, and maintain a single source of truth. Provide clear, actionable commentary with early warnings and mitigation options for senior leaders. Support month end close, cost tracking, commercial alignment, and audit/compliance readiness. Drive predictability Build and maintain integrated plans, key milestones, and capacity views that align to the financial baseline. Track progress, spot slippage early, and recommend corrective actions backed by data. Raise the bar on governance Run high quality RAID and assurance processes across multiple workstreams. Keep governance artefacts audit ready and contract compliant at all times. Communicate with clarity Create executive ready packs and dashboards that distil complex data into concise, decision ready insights. Build trusted relationships and challenge constructively at all levels. Champion continuous improvement & AI driven efficiency Drive a culture of smarter, faster, more effective delivery by continuously improving PMO processes and standards. Identify opportunities to streamline workflows, remove manual effort, and enhance data quality. Champion the adoption and responsible use of AI tools and automation to improve forecasting accuracy, reporting speed, risk visibility, and overall PMO efficiency. Pilot new ways of working, share best practice, and coach colleagues to build confidence and capability in modern PMO tooling. What you'll bring Experience working in a PMO or project support role within programmes or portfolios. Good understanding of financial tracking (budgets, actuals, forecasts, variances). Exposure to month end processes or cost reporting (ownership not required). Solid PMO fundamentals across planning, RAID, governance, and reporting. Strong attention to detail and a commitment to data accuracy. Clear communication skills and confidence working with Project Managers and PMO Leads. A professional, reliable approach - someone who can be trusted to get things done properly. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Test Analyst Location - Swindon Salary - 35,000- 40,000 Test Analyst - Manual - Postman - SaaS - Automation - React - React Native - PHP - Playwright - CI/CD - About Our Client Our client is a growing SaaS business specialising in digital data capture solutions that help organisations replace manual, paper-based processes with efficient, configurable web and mobile applications. Their platform supports real-time data capture, processing, and reporting across a range of industries, with a strong focus on reliability, usability, and long-term client partnerships. Due to continued growth, they are now looking to appoint their first dedicated Software/QA Tester. The Opportunity This is a key hire where you'll take ownership of QA within the business, shaping testing processes from the ground up. You'll work closely with development and product teams to ensure the quality of releases across web, mobile, and API services. The role is primarily focused on manual testing initially, with a clear path towards introducing and expanding automated testing as the function matures. Key Responsibilities Design and execute manual test cases across web, mobile, and API platforms Validate complex system configurations, permissions, and data flows Conduct functional, regression, usability, and cross-platform testing Log, track, and collaborate with developers to resolve defects Produce clear QA reports highlighting risks, trends, and release readiness Contribute to improving testing processes and release cycles Manage testing across different environments, devices, and browsers Drive continuous improvement in QA standards and best practices Support the introduction and evolution of automated testing frameworks Essential Skills & Experience At least 2 years' experience in software testing across web and mobile applications Strong grounding in manual and exploratory testing methodologies Experience working with React and/or React Native applications Familiarity with REST APIs and tools such as Postman Experience using browser developer tools for debugging and analysis Strong attention to detail with excellent analytical skills Experience creating test documentation, use cases, or knowledge base content Ability to thrive in a fast-paced SaaS environment Desirable Skills Exposure to automated testing tools such as Appium or Playwright (Mocha/JavaScript) Familiarity with PHP, Firebase, or NoSQL databases Understanding of CI/CD pipelines and Git workflows Awareness of application security and vulnerability scanning tools Experience testing offline-capable or synchronised mobile applications Ability to interpret API responses or review code for troubleshooting Test Analyst Location - Swindon Salary - 35,000- 40,000 Test Analyst - Manual - Postman - SaaS - Automation - React - React Native - PHP - Playwright - CI/CD -
Apr 30, 2026
Full time
Test Analyst Location - Swindon Salary - 35,000- 40,000 Test Analyst - Manual - Postman - SaaS - Automation - React - React Native - PHP - Playwright - CI/CD - About Our Client Our client is a growing SaaS business specialising in digital data capture solutions that help organisations replace manual, paper-based processes with efficient, configurable web and mobile applications. Their platform supports real-time data capture, processing, and reporting across a range of industries, with a strong focus on reliability, usability, and long-term client partnerships. Due to continued growth, they are now looking to appoint their first dedicated Software/QA Tester. The Opportunity This is a key hire where you'll take ownership of QA within the business, shaping testing processes from the ground up. You'll work closely with development and product teams to ensure the quality of releases across web, mobile, and API services. The role is primarily focused on manual testing initially, with a clear path towards introducing and expanding automated testing as the function matures. Key Responsibilities Design and execute manual test cases across web, mobile, and API platforms Validate complex system configurations, permissions, and data flows Conduct functional, regression, usability, and cross-platform testing Log, track, and collaborate with developers to resolve defects Produce clear QA reports highlighting risks, trends, and release readiness Contribute to improving testing processes and release cycles Manage testing across different environments, devices, and browsers Drive continuous improvement in QA standards and best practices Support the introduction and evolution of automated testing frameworks Essential Skills & Experience At least 2 years' experience in software testing across web and mobile applications Strong grounding in manual and exploratory testing methodologies Experience working with React and/or React Native applications Familiarity with REST APIs and tools such as Postman Experience using browser developer tools for debugging and analysis Strong attention to detail with excellent analytical skills Experience creating test documentation, use cases, or knowledge base content Ability to thrive in a fast-paced SaaS environment Desirable Skills Exposure to automated testing tools such as Appium or Playwright (Mocha/JavaScript) Familiarity with PHP, Firebase, or NoSQL databases Understanding of CI/CD pipelines and Git workflows Awareness of application security and vulnerability scanning tools Experience testing offline-capable or synchronised mobile applications Ability to interpret API responses or review code for troubleshooting Test Analyst Location - Swindon Salary - 35,000- 40,000 Test Analyst - Manual - Postman - SaaS - Automation - React - React Native - PHP - Playwright - CI/CD -
About Us: Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. The majority of your time will be spent taking calls - you'll be responding to and logging new cases and Requests, ensuring our customers are regularly updated on where we're at with them. The types of technical activities you'll be involved in are installing software updates, assisting with technical support, and participating in the maintenance of the Configuration Management Database. The team work on a shift pattern - the earliest shift starts at 08:00, and the latest you would finish is 18:00 - there are no evenings, weekends or bank holidays. What makes you a great fit You re a great communicator you ll be the first point of contact for customers reporting incidents or requesting changes to their IT systems so we need people that aren t afraid to pick up phone (even when they re frustrated!) and can communicate simple, straightforward advice and information You're ambitious - we are 100% committed to creating career pathways for all our teams, whether your aspirations are to move into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that will call when they say they will and go the extra mile to find the right solution. You re process driven you ll be triaging tickets coming through according to type and priority (with the added excitement of SLA's, so we need people who can follow the plan and get it right for our customers every time. You re a team player got your workload under control but your colleague is struggling? We want you to take the time to help them out, just like they ll do for you when you join us. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. We've got an L&D programme for our ITSM teams - if you fancy a bit of training, we've got you covered! Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us stronger. 25 days annual leave + bank holidays Active workplace committees (Social / Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you re still not convinced, drop us a line at (email address removed) we ll arrange an informal chat about the role.
Apr 30, 2026
Full time
About Us: Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. The majority of your time will be spent taking calls - you'll be responding to and logging new cases and Requests, ensuring our customers are regularly updated on where we're at with them. The types of technical activities you'll be involved in are installing software updates, assisting with technical support, and participating in the maintenance of the Configuration Management Database. The team work on a shift pattern - the earliest shift starts at 08:00, and the latest you would finish is 18:00 - there are no evenings, weekends or bank holidays. What makes you a great fit You re a great communicator you ll be the first point of contact for customers reporting incidents or requesting changes to their IT systems so we need people that aren t afraid to pick up phone (even when they re frustrated!) and can communicate simple, straightforward advice and information You're ambitious - we are 100% committed to creating career pathways for all our teams, whether your aspirations are to move into management, get out into the field or move into more technical roles we want to help you get there. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that will call when they say they will and go the extra mile to find the right solution. You re process driven you ll be triaging tickets coming through according to type and priority (with the added excitement of SLA's, so we need people who can follow the plan and get it right for our customers every time. You re a team player got your workload under control but your colleague is struggling? We want you to take the time to help them out, just like they ll do for you when you join us. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. We've got an L&D programme for our ITSM teams - if you fancy a bit of training, we've got you covered! Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us stronger. 25 days annual leave + bank holidays Active workplace committees (Social / Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you re still not convinced, drop us a line at (email address removed) we ll arrange an informal chat about the role.
Graduate Data Analyst Edinburgh (Hybrid) Graduate Opportunity Competitive Pay & Benefits Kick-start your data career with one of Scotland s leading Microsoft Partners. At Quorum, we don t just offer jobs - we build careers. As a Microsoft Direct Cloud Solutions Provider (CSP) and one of Scotland s largest Microsoft Partners, we re growing fast and looking for a curious, driven Graduate Data Analyst to join our team. If you re passionate about data, love solving problems, and want to work in an environment that invests heavily in your development - this could be the perfect first step. Why Join Quorum? We take your growth seriously. From day one, you ll benefit from structured training, ongoing mentorship, and real opportunities to shape your career. What you can expect: Dedicated training & development pathways Bonuses for Microsoft certifications A personal annual tech budget to keep your skills sharp Competitive salary + annual bonus opportunities Private healthcare & contributory pension Flexibility to buy/sell holidays Support for home broadband costs A genuinely supportive, collaborative culture with low staff turnover Inclusive, people-first culture recognised for our family-friendly approach What You ll Be Doing as a Graduate Data Analyst You ll play a key role in turning data into meaningful insights that drive decisions, for both Quorum and our clients. Your day-to-day will include: Creating and maintaining interactive dashboards and reports (internal & client-facing) Performing exploratory data analysis to identify patterns and anomalies, providing trend analysis, identifying problems and working with the wider team to implement solutions. Translating data into actionable insights and recommendations Identifying opportunities to automate processes and improve data processes improving our business efficiency Collaborating with Product Owners and stakeholders to solve real business problems You ll ideally have: A degree in a quantitative field (Maths, Statistics, Science) or equivalent experience Experience with BI tools like Power BI, Tableau, Looker, or Qlik Proficiency in Python, SQL, R or other languages for extracting analysing and manipulating data. An understanding of data pipelines / ETL processes (nice to have) Strong problem-solving skills and attention to detail Excellent communication skills; you can explain data clearly About Quorum Quorum is a Scottish, employee-owned technology company delivering tailored consultancy, cloud solutions, and managed services. Our clients range from major financial institutions to growing SMEs - so your work will have real impact across a variety of industries. Ready to Apply? If you re ready to turn your passion for data into a career, and want to be part of a supportive, forward-thinking team, we d love to hear from you. Apply now and start your journey with Quorum.
Apr 30, 2026
Full time
Graduate Data Analyst Edinburgh (Hybrid) Graduate Opportunity Competitive Pay & Benefits Kick-start your data career with one of Scotland s leading Microsoft Partners. At Quorum, we don t just offer jobs - we build careers. As a Microsoft Direct Cloud Solutions Provider (CSP) and one of Scotland s largest Microsoft Partners, we re growing fast and looking for a curious, driven Graduate Data Analyst to join our team. If you re passionate about data, love solving problems, and want to work in an environment that invests heavily in your development - this could be the perfect first step. Why Join Quorum? We take your growth seriously. From day one, you ll benefit from structured training, ongoing mentorship, and real opportunities to shape your career. What you can expect: Dedicated training & development pathways Bonuses for Microsoft certifications A personal annual tech budget to keep your skills sharp Competitive salary + annual bonus opportunities Private healthcare & contributory pension Flexibility to buy/sell holidays Support for home broadband costs A genuinely supportive, collaborative culture with low staff turnover Inclusive, people-first culture recognised for our family-friendly approach What You ll Be Doing as a Graduate Data Analyst You ll play a key role in turning data into meaningful insights that drive decisions, for both Quorum and our clients. Your day-to-day will include: Creating and maintaining interactive dashboards and reports (internal & client-facing) Performing exploratory data analysis to identify patterns and anomalies, providing trend analysis, identifying problems and working with the wider team to implement solutions. Translating data into actionable insights and recommendations Identifying opportunities to automate processes and improve data processes improving our business efficiency Collaborating with Product Owners and stakeholders to solve real business problems You ll ideally have: A degree in a quantitative field (Maths, Statistics, Science) or equivalent experience Experience with BI tools like Power BI, Tableau, Looker, or Qlik Proficiency in Python, SQL, R or other languages for extracting analysing and manipulating data. An understanding of data pipelines / ETL processes (nice to have) Strong problem-solving skills and attention to detail Excellent communication skills; you can explain data clearly About Quorum Quorum is a Scottish, employee-owned technology company delivering tailored consultancy, cloud solutions, and managed services. Our clients range from major financial institutions to growing SMEs - so your work will have real impact across a variety of industries. Ready to Apply? If you re ready to turn your passion for data into a career, and want to be part of a supportive, forward-thinking team, we d love to hear from you. Apply now and start your journey with Quorum.
Title: IT Support Analyst Location: Chelmsford Salary: 25,000 Days/ Hour of work: Monday - Friday, 09:00 - 17:00 Benefits Onsite parking 25 days holiday, plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Monthly company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing inhouse training If you believe this position is right for you, then please apply today! The business Are you passionate about technology and eager to build your career in a fast paced and collaborative environment? Our client is looking for a proactive and customer focused IT Support Analyst to join their growing IT team. This is a fantastic opportunity to become a key part of the business, providing hands on technical support and ensuring colleagues have the tools and systems they need to work effectively. As an IT Support Analyst, you will be at the heart of IT operations, responding to support requests, troubleshooting technical issues, and helping users navigate a wide range of systems and technologies. You'll gain exposure to modern IT environments, including Microsoft 365 and cloud based platforms, while developing practical experience across hardware, software, and infrastructure support. This role offers a brilliant platform to grow your IT career in a supportive and professional setting. You'll work alongside experienced IT specialists, be encouraged to take ownership of issues, and build your technical and customer service skills while making a real impact on the user experience and wider business performance. Responsibilities Deliver first line technical assistance to colleagues via telephone and email, ensuring all IT issues are accurately logged and documented. Provide regular updates to users on ticket progress to manage expectations and maintain clear communication. Maintain a responsive and effective support service that consistently delivers a positive user experience. Diagnose and resolve technical issues across multiple systems, applications, and technologies using both remote tools and hands-on support. Actively oversee service desk workloads, allocating unattended tickets and keeping records and actions up to date. Support internal office moves and desk setups, focusing on the installation and configuration of IT equipment for users. Carry out structured cabling tasks and manage network patching requirements. Oversee the tracking, control, and upkeep of IT assets and inventory. Support the delivery of application and infrastructure initiatives as part of wider IT projects. Requirements You will be an IT graduate or will a have 1-2 years of relevant experience. Strong knowledge of corporate IT infrastructure, including Microsoft 365, Azure AVD, Windows Server (2019/2022), Active Directory user and device administration, VOIP systems, and a range of standard and bespoke software applications. Experience with service desk tools such as Zendesk (or equivalent), ITIL-aligned support processes, and working within regulated or financial services environments (preferred). Hands on experience with end user hardware setup, configuration, maintenance, and asset management, including liaison with third party suppliers and contractors. Demonstrated ability to deliver high quality user support, including Executive and VIP stakeholders, with a strong focus on customer service. Highly organised with excellent time management skills and the ability to prioritise workloads in fast paced, deadline driven environments. Strong communicator with excellent verbal, written, and listening skills, able to build positive working relationships across all levels of the organisation. Proactive, self motivated, and team oriented, with the resilience to work effectively under pressure and take initiative when required. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 30, 2026
Full time
Title: IT Support Analyst Location: Chelmsford Salary: 25,000 Days/ Hour of work: Monday - Friday, 09:00 - 17:00 Benefits Onsite parking 25 days holiday, plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Monthly company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing inhouse training If you believe this position is right for you, then please apply today! The business Are you passionate about technology and eager to build your career in a fast paced and collaborative environment? Our client is looking for a proactive and customer focused IT Support Analyst to join their growing IT team. This is a fantastic opportunity to become a key part of the business, providing hands on technical support and ensuring colleagues have the tools and systems they need to work effectively. As an IT Support Analyst, you will be at the heart of IT operations, responding to support requests, troubleshooting technical issues, and helping users navigate a wide range of systems and technologies. You'll gain exposure to modern IT environments, including Microsoft 365 and cloud based platforms, while developing practical experience across hardware, software, and infrastructure support. This role offers a brilliant platform to grow your IT career in a supportive and professional setting. You'll work alongside experienced IT specialists, be encouraged to take ownership of issues, and build your technical and customer service skills while making a real impact on the user experience and wider business performance. Responsibilities Deliver first line technical assistance to colleagues via telephone and email, ensuring all IT issues are accurately logged and documented. Provide regular updates to users on ticket progress to manage expectations and maintain clear communication. Maintain a responsive and effective support service that consistently delivers a positive user experience. Diagnose and resolve technical issues across multiple systems, applications, and technologies using both remote tools and hands-on support. Actively oversee service desk workloads, allocating unattended tickets and keeping records and actions up to date. Support internal office moves and desk setups, focusing on the installation and configuration of IT equipment for users. Carry out structured cabling tasks and manage network patching requirements. Oversee the tracking, control, and upkeep of IT assets and inventory. Support the delivery of application and infrastructure initiatives as part of wider IT projects. Requirements You will be an IT graduate or will a have 1-2 years of relevant experience. Strong knowledge of corporate IT infrastructure, including Microsoft 365, Azure AVD, Windows Server (2019/2022), Active Directory user and device administration, VOIP systems, and a range of standard and bespoke software applications. Experience with service desk tools such as Zendesk (or equivalent), ITIL-aligned support processes, and working within regulated or financial services environments (preferred). Hands on experience with end user hardware setup, configuration, maintenance, and asset management, including liaison with third party suppliers and contractors. Demonstrated ability to deliver high quality user support, including Executive and VIP stakeholders, with a strong focus on customer service. Highly organised with excellent time management skills and the ability to prioritise workloads in fast paced, deadline driven environments. Strong communicator with excellent verbal, written, and listening skills, able to build positive working relationships across all levels of the organisation. Proactive, self motivated, and team oriented, with the resilience to work effectively under pressure and take initiative when required. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Looking to build your career in IT operational support within a fast-paced, highly regulated banking environment? This is a fantastic opportunity to join a well-established financial services organisation in Central London, where you will play a key role in keeping critical systems running smoothly while developing your technical skillset. Salary: Up to £55K basic + 25% Bonus + Extensive benefits package (28 days holiday, rising to 30. 12.5% Non-Contributory Pension scheme. 25% basic salary rate bonus. Private medical AND Dental for you & family. Plus many more ) Location: London. 80% office policy. 1-day per week work from home, but predominantely office based in Zone 1 Central London. Shift work required: TBC, but it will take the form of early / late support shifts (Stil weekdays & reasonable hours, but not quite standard working days) Suitable backgrounds: Desktop 1st to 2nd / 3rd Line Support Analysts, Infrastructure Support analysts, IT Operational Support, etc. You will be at the heart of daily IT operations, ensuring systems are stable, users are supported, and issues are resolved quickly and effectively. This is a hands-on role with real variety, blending helpdesk support, infrastructure exposure, and operational responsibility. In this position, you will: - Act as a first point of contact for IT support, handling tickets and user queries - Monitor systems, troubleshoot issues, and ensure continuity of service - Produce daily operational reports and user communications - Support and maintain IT infrastructure including servers and data environments - Assist with workstation builds, configurations, and end-user support - Escalate and coordinate resolution of more complex infrastructure issues - Work across early and late shift patterns as part of a collaborative team You will be someone who enjoys problem-solving and can stay calm under pressure, whether responding to urgent incidents or managing competing priorities. Strong communication skills are essential, as you will liaise with internal teams, vendors, and stakeholders across the business. We are looking for: - A degree in Computer Science or a related field is strongly desired - Solid knowledge of Microsoft technologies (M365 suite, etc) - Experience or exposure to Windows and ideally Linux server environments - Any experience with banking software & systems platforms - Basic scripting or programming knowledge is advantageous but NOT required This is an excellent opportunity for someone looking to step into a broad IT operations role with clear progression, exposure to enterprise systems, and the chance to make a tangible impact from day one.
Apr 30, 2026
Full time
Looking to build your career in IT operational support within a fast-paced, highly regulated banking environment? This is a fantastic opportunity to join a well-established financial services organisation in Central London, where you will play a key role in keeping critical systems running smoothly while developing your technical skillset. Salary: Up to £55K basic + 25% Bonus + Extensive benefits package (28 days holiday, rising to 30. 12.5% Non-Contributory Pension scheme. 25% basic salary rate bonus. Private medical AND Dental for you & family. Plus many more ) Location: London. 80% office policy. 1-day per week work from home, but predominantely office based in Zone 1 Central London. Shift work required: TBC, but it will take the form of early / late support shifts (Stil weekdays & reasonable hours, but not quite standard working days) Suitable backgrounds: Desktop 1st to 2nd / 3rd Line Support Analysts, Infrastructure Support analysts, IT Operational Support, etc. You will be at the heart of daily IT operations, ensuring systems are stable, users are supported, and issues are resolved quickly and effectively. This is a hands-on role with real variety, blending helpdesk support, infrastructure exposure, and operational responsibility. In this position, you will: - Act as a first point of contact for IT support, handling tickets and user queries - Monitor systems, troubleshoot issues, and ensure continuity of service - Produce daily operational reports and user communications - Support and maintain IT infrastructure including servers and data environments - Assist with workstation builds, configurations, and end-user support - Escalate and coordinate resolution of more complex infrastructure issues - Work across early and late shift patterns as part of a collaborative team You will be someone who enjoys problem-solving and can stay calm under pressure, whether responding to urgent incidents or managing competing priorities. Strong communication skills are essential, as you will liaise with internal teams, vendors, and stakeholders across the business. We are looking for: - A degree in Computer Science or a related field is strongly desired - Solid knowledge of Microsoft technologies (M365 suite, etc) - Experience or exposure to Windows and ideally Linux server environments - Any experience with banking software & systems platforms - Basic scripting or programming knowledge is advantageous but NOT required This is an excellent opportunity for someone looking to step into a broad IT operations role with clear progression, exposure to enterprise systems, and the chance to make a tangible impact from day one.
JOB DESCRIPTION About the role Our IT colleagues are vital to the smooth running and maintenance of the systems that enable The Guinness Partnership to successfully deliver services to our customers and to empower our colleagues to work smarter and more effectively. We have a new opportunity for a Service Desk Analyst to join our IT Support Team in Oldham on a permanent, full time 35 hour per week basis. We currently operate a hybrid working pattern, where you will work 2 days per week at Bower House, and 3 days remotely. However, please note the first 4 weeks will be fully office based to complete the mandatory initial training period. The successful applicant will provide 1st line technical services across the Guinness Partnership for all IT related incidents and requests. As this is a front-line role you will offer a first-class customer experience with every interaction, resolving straightforward problems at first contact. In this dynamic role you will also be required to manage multiple job queues and third-party supplier calls, ensuring specific types of incidents or requests are assigned to the appropriate individual, team, or manager. You will also be responsible for updating the ITSMF tool and provide support with the objective of restoring normal service as quickly as possible. What we are looking for We are a customer-focused organisation so we know that how we do things is just as important as what we do. You will not only be a skilled Service Desk Analyst, but you will also have great customer service skills and a willingness to ensure customers queries are fixed on the first attempt. You will also be able to demonstrate these essential skills: Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Proven ability to work methodically, define and obtain agreed procedures. Excellent prioritisation skills. Proven ability to provide accurate and clear responses to IT. Excellent knowledge of the Knowledge Management process. Able to maintain good supplier relationships. Excellent oral and written communications. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Essential Qualifications: Educated to GCSE level or equivalent. Desirable Qualifications: ITIL qualification or equivalent. Microsoft accreditation or equivalent. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP TGPCVL
Apr 30, 2026
Full time
JOB DESCRIPTION About the role Our IT colleagues are vital to the smooth running and maintenance of the systems that enable The Guinness Partnership to successfully deliver services to our customers and to empower our colleagues to work smarter and more effectively. We have a new opportunity for a Service Desk Analyst to join our IT Support Team in Oldham on a permanent, full time 35 hour per week basis. We currently operate a hybrid working pattern, where you will work 2 days per week at Bower House, and 3 days remotely. However, please note the first 4 weeks will be fully office based to complete the mandatory initial training period. The successful applicant will provide 1st line technical services across the Guinness Partnership for all IT related incidents and requests. As this is a front-line role you will offer a first-class customer experience with every interaction, resolving straightforward problems at first contact. In this dynamic role you will also be required to manage multiple job queues and third-party supplier calls, ensuring specific types of incidents or requests are assigned to the appropriate individual, team, or manager. You will also be responsible for updating the ITSMF tool and provide support with the objective of restoring normal service as quickly as possible. What we are looking for We are a customer-focused organisation so we know that how we do things is just as important as what we do. You will not only be a skilled Service Desk Analyst, but you will also have great customer service skills and a willingness to ensure customers queries are fixed on the first attempt. You will also be able to demonstrate these essential skills: Proven experience as a Service Desk Analyst or similar technical role. Excellent customer service skills. Proven ability to work methodically, define and obtain agreed procedures. Excellent prioritisation skills. Proven ability to provide accurate and clear responses to IT. Excellent knowledge of the Knowledge Management process. Able to maintain good supplier relationships. Excellent oral and written communications. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Essential Qualifications: Educated to GCSE level or equivalent. Desirable Qualifications: ITIL qualification or equivalent. Microsoft accreditation or equivalent. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP TGPCVL
IT Service Desk Analyst, First Line Support Engineer, Windows 10/11- local to the Salisbury area, is required for our services client. Paying £30K-35K per year (dependent upon experience) with excellent benefits and the opportunity to become certified in ITIL v.4 and Comptia as well as SC Security Cleared. Based near to Salisbury, Wiltshire, South West - commutable from Trowbridge, Bath, Shaftesbury, Devizes, you will join a small, friendly team of IT Support Analysts. To work on site 5 days a week initially, reducing to 4 days a week once probationary period is complete. This role is a perfect fit for an IT Helpdesk Analyst, IT Support Analyst looking for technical growth in ITIL and Comptia. What You ll Do: Provide IT support to users via the IT Service Desk-mainly over the phone, but also sometimes in person. Handle and manage incoming calls and online requests and log within the Service Management tool (Halo). Through troubleshooting and fault diagnosis, triage and resolve user issues as a first call fix wherever possible; escalate to agreed 2nd line support teams as appropriate and ensure customers are kept informed of progress. Provide on-site support in regions as required. Assist the IT Service Desk Lead in preparing IT Operations management information and reports. Conduct software license management activities associated with user requests. Ensure all assets are managed and tracked throughout the asset s lifecycle. Experience/Skills You ll Need: Windows 10 and 11, MS Office 2016, 2019, O365. Experience working in a distributed / hybrid multi-office environment. IT Service tickets (incidents, requests, problems) End user-device installation, configuration and troubleshooting of Windows desktops, laptops and Android tablets IT Security good practices Software license management and tracking. Experience supporting end user network connectivity (Broadband, 4G, Starlink). Desirable: ITIL v4 Foundation CompTIA A+ certification or equivalent recent certification. - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Apr 30, 2026
Full time
IT Service Desk Analyst, First Line Support Engineer, Windows 10/11- local to the Salisbury area, is required for our services client. Paying £30K-35K per year (dependent upon experience) with excellent benefits and the opportunity to become certified in ITIL v.4 and Comptia as well as SC Security Cleared. Based near to Salisbury, Wiltshire, South West - commutable from Trowbridge, Bath, Shaftesbury, Devizes, you will join a small, friendly team of IT Support Analysts. To work on site 5 days a week initially, reducing to 4 days a week once probationary period is complete. This role is a perfect fit for an IT Helpdesk Analyst, IT Support Analyst looking for technical growth in ITIL and Comptia. What You ll Do: Provide IT support to users via the IT Service Desk-mainly over the phone, but also sometimes in person. Handle and manage incoming calls and online requests and log within the Service Management tool (Halo). Through troubleshooting and fault diagnosis, triage and resolve user issues as a first call fix wherever possible; escalate to agreed 2nd line support teams as appropriate and ensure customers are kept informed of progress. Provide on-site support in regions as required. Assist the IT Service Desk Lead in preparing IT Operations management information and reports. Conduct software license management activities associated with user requests. Ensure all assets are managed and tracked throughout the asset s lifecycle. Experience/Skills You ll Need: Windows 10 and 11, MS Office 2016, 2019, O365. Experience working in a distributed / hybrid multi-office environment. IT Service tickets (incidents, requests, problems) End user-device installation, configuration and troubleshooting of Windows desktops, laptops and Android tablets IT Security good practices Software license management and tracking. Experience supporting end user network connectivity (Broadband, 4G, Starlink). Desirable: ITIL v4 Foundation CompTIA A+ certification or equivalent recent certification. - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
