Role Overview Auto.Works is seeking a proactive and adaptable individual to join our growing team in a hybrid Customer Support and Business Analysis role. This position sits at the intersection of customer success, product development, and technology, offering exposure to both business and technical domains. You will play a key role in understanding customer workflows, identifying opportunities for improvement, and translating these into structured requirements that support product evolution. Alongside this, you will provide hands on technical support, ensuring customers successfully adopt and use the platform. This is an ideal opportunity for someone who wants to develop into a Business Analyst, Technical Analyst, or Product-focused role. Graduate Customer & Technical Analyst Responsibilities Engage directly with customers to understand their operational workflows, processes, and objectives. Elicit, analyse, and document business requirements using structured approaches. Create clear documentation such as user stories, use cases, process maps, and requirement briefs. Identify inefficiencies and recommend process improvements aligned with customer and business goals. Support backlog creation and prioritisation by articulating business value and impact. Ensure alignment between customer expectations and delivered solutions. Technical Business Analysis Responsibilities Translate business requirements into functional and technical specifications. Work closely with engineering and product teams to clarify requirements and validate solutions. Assist in defining acceptance criteria and supporting testing activities. Investigate system behaviours, integrations, and data flows to support issue resolution. Contribute to documenting system architecture, workflows, and integration points. Support analysis of APIs, configurations, and technical dependencies where relevant. Technical Support Responsibilities Provide first-line and second-line support to customers using the Auto.Works platform. Diagnose and troubleshoot technical issues across configurations, workflows, and integrations. Work collaboratively with internal teams to resolve complex issues. Maintain accurate records of issues, root causes, and resolutions. Continuously identify recurring issues and contribute to long term fixes and improvements. Customer Engagement Act as a trusted point of contact for customers throughout onboarding and ongoing usage. Deliver training sessions, onboarding support, and product demonstrations. Visit customer sites when required to support implementation and troubleshooting. Build strong, long term relationships with customers to understand evolving needs. Internal Collaboration Collaborate closely with product and engineering teams to communicate customer insights. Provide structured feedback to influence product roadmap decisions. Contribute to improving internal documentation, tools, and processes. Support a culture of continuous improvement across customer experience and product delivery. Required Skills & Attributes Strong communication and stakeholder management skills. Analytical mindset with the ability to break down complex problems. Ability to gather, structure, and document requirements clearly. Interest in technology, systems, and how they support business processes. Highly organised with strong attention to detail. Self motivated and comfortable working in a fast paced environment. Requirements Full UK driving licence. Own vehicle and willingness to travel to customer sites. Based in the UK with flexibility for occasional UK and international travel. Right to work in the UK. Basic technical aptitude and willingness to learn. Desirable Skills Exposure to Business Analysis or Technical Business Analysis practices. Experience supporting SaaS or software platforms with an understanding of APIs. Integrations or Data Flows Familiarity with tools such as Jira, Confluence, or similar. Previous customer-facing experience. Career Development & Growth This role offers a strong foundation for progression into Business Analysis, Technical Analysis, or Product Management roles. You will gain hands on experience working with real customer requirements and live systems. Opportunities to develop both technical and business facing skills in a fast growing company. Direct exposure to product development and strategic decision making.
Apr 15, 2026
Full time
Role Overview Auto.Works is seeking a proactive and adaptable individual to join our growing team in a hybrid Customer Support and Business Analysis role. This position sits at the intersection of customer success, product development, and technology, offering exposure to both business and technical domains. You will play a key role in understanding customer workflows, identifying opportunities for improvement, and translating these into structured requirements that support product evolution. Alongside this, you will provide hands on technical support, ensuring customers successfully adopt and use the platform. This is an ideal opportunity for someone who wants to develop into a Business Analyst, Technical Analyst, or Product-focused role. Graduate Customer & Technical Analyst Responsibilities Engage directly with customers to understand their operational workflows, processes, and objectives. Elicit, analyse, and document business requirements using structured approaches. Create clear documentation such as user stories, use cases, process maps, and requirement briefs. Identify inefficiencies and recommend process improvements aligned with customer and business goals. Support backlog creation and prioritisation by articulating business value and impact. Ensure alignment between customer expectations and delivered solutions. Technical Business Analysis Responsibilities Translate business requirements into functional and technical specifications. Work closely with engineering and product teams to clarify requirements and validate solutions. Assist in defining acceptance criteria and supporting testing activities. Investigate system behaviours, integrations, and data flows to support issue resolution. Contribute to documenting system architecture, workflows, and integration points. Support analysis of APIs, configurations, and technical dependencies where relevant. Technical Support Responsibilities Provide first-line and second-line support to customers using the Auto.Works platform. Diagnose and troubleshoot technical issues across configurations, workflows, and integrations. Work collaboratively with internal teams to resolve complex issues. Maintain accurate records of issues, root causes, and resolutions. Continuously identify recurring issues and contribute to long term fixes and improvements. Customer Engagement Act as a trusted point of contact for customers throughout onboarding and ongoing usage. Deliver training sessions, onboarding support, and product demonstrations. Visit customer sites when required to support implementation and troubleshooting. Build strong, long term relationships with customers to understand evolving needs. Internal Collaboration Collaborate closely with product and engineering teams to communicate customer insights. Provide structured feedback to influence product roadmap decisions. Contribute to improving internal documentation, tools, and processes. Support a culture of continuous improvement across customer experience and product delivery. Required Skills & Attributes Strong communication and stakeholder management skills. Analytical mindset with the ability to break down complex problems. Ability to gather, structure, and document requirements clearly. Interest in technology, systems, and how they support business processes. Highly organised with strong attention to detail. Self motivated and comfortable working in a fast paced environment. Requirements Full UK driving licence. Own vehicle and willingness to travel to customer sites. Based in the UK with flexibility for occasional UK and international travel. Right to work in the UK. Basic technical aptitude and willingness to learn. Desirable Skills Exposure to Business Analysis or Technical Business Analysis practices. Experience supporting SaaS or software platforms with an understanding of APIs. Integrations or Data Flows Familiarity with tools such as Jira, Confluence, or similar. Previous customer-facing experience. Career Development & Growth This role offers a strong foundation for progression into Business Analysis, Technical Analysis, or Product Management roles. You will gain hands on experience working with real customer requirements and live systems. Opportunities to develop both technical and business facing skills in a fast growing company. Direct exposure to product development and strategic decision making.
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Job Purpose : The Senior Business Analyst will take functional design accountability for a suite of applications. Working with business stakeholders to understand their short, medium term andlonger-termbusiness plans the Senior Business Analyst will work with technical specialists to design and scope projects that will meet theshort-, mid- and long-termneeds of the business. The Senior Business Analyst will collaborate with the delivery managers to ensure that work is planned and delivered as expected. The SBA will manage a small number of BAs within the team coaching and guiding the team in BA best practices.Will generate detailed customer focused initiatives, in line with the IT department strategy and will support with execution. Listening to customers and implement new ideas and ways of working, which are designed to improve service considering both Online and Offline.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform. Key Responsibilities: Build strong relationships with key business stakeholders and help translate business need statements into businessrequirements.Taking functional accountability over a business area and providing end-to-end design principles when landing transformation projectsManage the demand and new requests/ requirements into the team to complete high level assessments and work with the business to ensure that backlogs are refined and re-prioritised as neededWork with delivery teams to ensure that delivery teams understand the requirements and priorities accordingly.Help with roadmap planning for your relevant application areaResponsible to drive best practice business analysis, learning from projects and driving continuous improvement with delivery, technical and test teamsLine management of internal IT business analysts including responsibility for setting realistic performance targets and providing informal and formal feedbackPositive attitude towards feedback, uses this to generate initiatives to meet/exceedexpectations, and shares feedback in a meaningful way.Effectively manages their team by playing to strengths and proactively addressing itsopportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Feels empowered to challenge across different career bands and roles. Supporting otherteam members in shaping their work to do so.Manage the capacity and priorities of BA work across the team to ensure timely completion of impact assessments and BA deliverables for projectsPerform the BA activities on critical transformation projects, elicitation, refinement of requirements (functional andnon-functional), process redesign, functional design, documentation and supporting in defect analysis/ managementEnsure traceability from requirements through to test cases/ resultsUnderstand and articulate the commercial value / cost of change relationship to support recommendations and priority decisionsFacilitate business alignment where required on cross functional projectsAssist the business stakeholders in the definition of roll out plans, communication and training and user support plans to effectively land any IT change into the businessCreate and/or review user manuals, procedures, and any related user documentationSupport any third party selection process by providing input regarding the business requirementsSupport the review of any third party contracts ensuring that the needs of the business are metContribute to post-implementation reviews to incorporate learning into future projectsOccasionally undertake project management activities on small, discreet pieces of IT change work Key Stakeholders: InternalHeads of business teamITSenior Leadership TeamStore Systems TeamE-Commerce and corporate systems teamsRetail OperationsCRM teamGroup IT& eLab TechGroup SecurityService and Infrastructure teamExternal3rdParty Service Providersas needed Key Health and Safety Responsibilities: Your duties as an employee are to: take reasonable care of the health and safety of yourself and of others who may be affected by what you do or do not do atwork.cooperate with the employer on health and safetymatters.not misuse any equipment that is provided for safety purposes (e.g. fire extinguishers or safety goggles);follow instructions from the employer on health and safety matters and attend relevant health and safetytraining.report hazards and defects observed in the workplace; andreport any accident, injury or near miss in the workplaceproactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.use data and insights to challenges the status quo to keep us ahead of the competition.use data to inform and generate new ideas and make decisions to improve on futureplans. Person Specification: 5+ years of experience in a business analysis role with full end to end experience of the developmentlifecycle.Experience within retail either in a technology or a business roleTech-savvy, understanding of data structures such as JSON, XMLExperience in working within the retailenvironment.Ability to work on their owninitiative.Ability to be adaptable and flexible while responding to deadlines and workflowfluctuations.Attention to detail, strong work ethic, and confidence to cont
Apr 14, 2026
Contractor
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Job Purpose : The Senior Business Analyst will take functional design accountability for a suite of applications. Working with business stakeholders to understand their short, medium term andlonger-termbusiness plans the Senior Business Analyst will work with technical specialists to design and scope projects that will meet theshort-, mid- and long-termneeds of the business. The Senior Business Analyst will collaborate with the delivery managers to ensure that work is planned and delivered as expected. The SBA will manage a small number of BAs within the team coaching and guiding the team in BA best practices.Will generate detailed customer focused initiatives, in line with the IT department strategy and will support with execution. Listening to customers and implement new ideas and ways of working, which are designed to improve service considering both Online and Offline.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform. Key Responsibilities: Build strong relationships with key business stakeholders and help translate business need statements into businessrequirements.Taking functional accountability over a business area and providing end-to-end design principles when landing transformation projectsManage the demand and new requests/ requirements into the team to complete high level assessments and work with the business to ensure that backlogs are refined and re-prioritised as neededWork with delivery teams to ensure that delivery teams understand the requirements and priorities accordingly.Help with roadmap planning for your relevant application areaResponsible to drive best practice business analysis, learning from projects and driving continuous improvement with delivery, technical and test teamsLine management of internal IT business analysts including responsibility for setting realistic performance targets and providing informal and formal feedbackPositive attitude towards feedback, uses this to generate initiatives to meet/exceedexpectations, and shares feedback in a meaningful way.Effectively manages their team by playing to strengths and proactively addressing itsopportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Feels empowered to challenge across different career bands and roles. Supporting otherteam members in shaping their work to do so.Manage the capacity and priorities of BA work across the team to ensure timely completion of impact assessments and BA deliverables for projectsPerform the BA activities on critical transformation projects, elicitation, refinement of requirements (functional andnon-functional), process redesign, functional design, documentation and supporting in defect analysis/ managementEnsure traceability from requirements through to test cases/ resultsUnderstand and articulate the commercial value / cost of change relationship to support recommendations and priority decisionsFacilitate business alignment where required on cross functional projectsAssist the business stakeholders in the definition of roll out plans, communication and training and user support plans to effectively land any IT change into the businessCreate and/or review user manuals, procedures, and any related user documentationSupport any third party selection process by providing input regarding the business requirementsSupport the review of any third party contracts ensuring that the needs of the business are metContribute to post-implementation reviews to incorporate learning into future projectsOccasionally undertake project management activities on small, discreet pieces of IT change work Key Stakeholders: InternalHeads of business teamITSenior Leadership TeamStore Systems TeamE-Commerce and corporate systems teamsRetail OperationsCRM teamGroup IT& eLab TechGroup SecurityService and Infrastructure teamExternal3rdParty Service Providersas needed Key Health and Safety Responsibilities: Your duties as an employee are to: take reasonable care of the health and safety of yourself and of others who may be affected by what you do or do not do atwork.cooperate with the employer on health and safetymatters.not misuse any equipment that is provided for safety purposes (e.g. fire extinguishers or safety goggles);follow instructions from the employer on health and safety matters and attend relevant health and safetytraining.report hazards and defects observed in the workplace; andreport any accident, injury or near miss in the workplaceproactively keep up to date with market and consumer trends in their specialism and feeds this into department strategy.use data and insights to challenges the status quo to keep us ahead of the competition.use data to inform and generate new ideas and make decisions to improve on futureplans. Person Specification: 5+ years of experience in a business analysis role with full end to end experience of the developmentlifecycle.Experience within retail either in a technology or a business roleTech-savvy, understanding of data structures such as JSON, XMLExperience in working within the retailenvironment.Ability to work on their owninitiative.Ability to be adaptable and flexible while responding to deadlines and workflowfluctuations.Attention to detail, strong work ethic, and confidence to cont
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Security Governance Analyst Salary: £29,700 - £38,500 Location: Cambridge / Hybrid with 2 days a week in office Contract: Permanent Hours: Full time 35 hours per week Joining us as a Security Governance Analyst offers the opportunity to contribute directly to strengthening our security governance, ensuring our organisation continues to deliver responsibly, securely, and effectively . We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role This role supports the development and oversight of security governance practices across the organisation. You will maintain security documentation, support internal and external audits, contribute to supplier assurance processes, and provide essential security governance support to the wider Group Security team. Your work will help ensure compliance, strengthen our ISMS, and uphold high security standards. Additional responsibilities include: Supporting the development and documentation of security policies and guidelines. Assisting with ISO 27001 and Cyber Essentials audit preparation and evidence collation. Maintaining supplier assurance tools and conducting supplier security assessments Monitoring compliance and contributing to relevant governance reporting. Supporting risk management processes, including maintaining risk registers Providing administrative support to the Group Security team, including processing POs and maintaining the Security Connect page. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You You will bring: A minimum of 2 years' experience or demonstrated capability in information security governance, risk, or compliance. Working knowledge of ISMS frameworks such as ISO 27001 and Cyber Essentials. Familiarity with supply chain and third-party security management. Knowledge of security threats and mitigation strategies. Strong organisational, communication, and stakeholder engagement skills. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: ISO 27001 Foundation or Information Security Fundamentals certification. 27001 Lead Auditor certification (or willingness to work towards it). Experience delivering security awareness programmes. Experience working with security risk frameworks. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 17 th April 2026 . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. Final stage interview: in-person at our offices in Cambridge If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Security Governance Analyst Job Description March26.pdf (83.17 KB)
Apr 14, 2026
Full time
Job Title: Security Governance Analyst Salary: £29,700 - £38,500 Location: Cambridge / Hybrid with 2 days a week in office Contract: Permanent Hours: Full time 35 hours per week Joining us as a Security Governance Analyst offers the opportunity to contribute directly to strengthening our security governance, ensuring our organisation continues to deliver responsibly, securely, and effectively . We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role This role supports the development and oversight of security governance practices across the organisation. You will maintain security documentation, support internal and external audits, contribute to supplier assurance processes, and provide essential security governance support to the wider Group Security team. Your work will help ensure compliance, strengthen our ISMS, and uphold high security standards. Additional responsibilities include: Supporting the development and documentation of security policies and guidelines. Assisting with ISO 27001 and Cyber Essentials audit preparation and evidence collation. Maintaining supplier assurance tools and conducting supplier security assessments Monitoring compliance and contributing to relevant governance reporting. Supporting risk management processes, including maintaining risk registers Providing administrative support to the Group Security team, including processing POs and maintaining the Security Connect page. This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition. About You You will bring: A minimum of 2 years' experience or demonstrated capability in information security governance, risk, or compliance. Working knowledge of ISMS frameworks such as ISO 27001 and Cyber Essentials. Familiarity with supply chain and third-party security management. Knowledge of security threats and mitigation strategies. Strong organisational, communication, and stakeholder engagement skills. If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: ISO 27001 Foundation or Information Security Fundamentals certification. 27001 Lead Auditor certification (or willingness to work towards it). Experience delivering security awareness programmes. Experience working with security risk frameworks. For a detailed job description, please refer to the link at the bottom of the advert on our careers site. We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition. Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes Ready to pursue your potential? Apply now. We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 17 th April 2026 . We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place shortly after it closes. If you are shortlisted and progressed through the stages, you can expect: First stage virtual interview via MS Teams. Final stage interview: in-person at our offices in Cambridge If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter. Why join us Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. Documents Security Governance Analyst Job Description March26.pdf (83.17 KB)
Harnham - Data & Analytics Recruitment
Edinburgh, Midlothian
Senior Analytics Engineer - 12 month fixed term contract UK Remote £78,000 plus benefits This Senior Analytics Engineer role stands out as a chance to play a key part in a large scale Lakehouse programme, sitting at the intersection of engineering, analytics and the wider business. You will take real ownership of curated data models, shape how data is structured and served across the organisation, and influence best practice as the analytics engineering capability continues to grow. The Company They are a large, well established UK organisation with a strong reputation for combining technical excellence with a people first culture. Data and analytics are a strategic priority, with ongoing investment into a modern cloud based data platform. Engineering teams are expanding as part of a broader transformation, creating genuine opportunities to have impact and influence. The Role You will join a growing analytics engineering team and play a critical role in the Lakehouse environment. Your responsibilities will include: Leading the design and delivery of curated, analytics ready data models within the Lakehouse Owning the transformation from enriched to curated datasets, enabling trusted reporting and insight Developing and maintaining robust SQL and PySpark transformation pipelines in Databricks Embedding data quality, testing, reliability and performance into the curated layer Working closely with data engineers, BI teams and business stakeholders to translate complex requirements Providing technical leadership, mentoring and setting modelling and engineering standards Contributing to CI/CD processes and wider engineering best practice across the data platform Your Skills and Experience Strong commercial experience as an Analytics Engineer within a modern data platform Excellent data modelling capability, including dimensional and semantic modelling Advanced SQL skills and strong hands on experience with PySpark Experience working with Databricks and Lakehouse architectures A solid grounding in engineering best practices, testing and data quality Confidence mentoring others and taking ownership of technical decisions An engineering mindset applied to analytics, rather than an analyst focused role What They Offer Flexible by choice working, supporting different schedules and work life balance A 35 hour working week within a supportive, inclusive engineering culture The opportunity to shape a critical data programme with real visibility across the business How to Apply If you are a Senior Analytics Engineer looking to make an impact in a growing Lakehouse environment, apply now to find out more.
Apr 14, 2026
Full time
Senior Analytics Engineer - 12 month fixed term contract UK Remote £78,000 plus benefits This Senior Analytics Engineer role stands out as a chance to play a key part in a large scale Lakehouse programme, sitting at the intersection of engineering, analytics and the wider business. You will take real ownership of curated data models, shape how data is structured and served across the organisation, and influence best practice as the analytics engineering capability continues to grow. The Company They are a large, well established UK organisation with a strong reputation for combining technical excellence with a people first culture. Data and analytics are a strategic priority, with ongoing investment into a modern cloud based data platform. Engineering teams are expanding as part of a broader transformation, creating genuine opportunities to have impact and influence. The Role You will join a growing analytics engineering team and play a critical role in the Lakehouse environment. Your responsibilities will include: Leading the design and delivery of curated, analytics ready data models within the Lakehouse Owning the transformation from enriched to curated datasets, enabling trusted reporting and insight Developing and maintaining robust SQL and PySpark transformation pipelines in Databricks Embedding data quality, testing, reliability and performance into the curated layer Working closely with data engineers, BI teams and business stakeholders to translate complex requirements Providing technical leadership, mentoring and setting modelling and engineering standards Contributing to CI/CD processes and wider engineering best practice across the data platform Your Skills and Experience Strong commercial experience as an Analytics Engineer within a modern data platform Excellent data modelling capability, including dimensional and semantic modelling Advanced SQL skills and strong hands on experience with PySpark Experience working with Databricks and Lakehouse architectures A solid grounding in engineering best practices, testing and data quality Confidence mentoring others and taking ownership of technical decisions An engineering mindset applied to analytics, rather than an analyst focused role What They Offer Flexible by choice working, supporting different schedules and work life balance A 35 hour working week within a supportive, inclusive engineering culture The opportunity to shape a critical data programme with real visibility across the business How to Apply If you are a Senior Analytics Engineer looking to make an impact in a growing Lakehouse environment, apply now to find out more.
As our Test Lead, you'll help shape how we build and deliver technology at Riverford, making sure quality is part of the process from the start. You ll report into our Director of Enterprise Solutions. Work with us at Riverford, and join a thriving employee-owned business Be part of a supportive, down-to-earth and solutions driven tech team Beyond the Veg Box - At Riverford, our passion for organic vegetables is unmatched. We re not just about delivering veg boxes; we're dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued. Our HQ at Wash Farm in Devon is a beautiful place to work , surrounded by good people, good food, and plenty of fresh air. As a co-owner, you ll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an annual profit share, where 10% of all profits are split equally among co-owners. We also offer heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking. Grow with Riverford - Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals. As our Test Lead, you ll help shape Riverford s future. You ll work closely with architects, engineers, analysts, partners and teams across the business to build good testing practices into everyday work not just at the end. It s about helping people feel confident in what they re delivering and making testing a natural part of how we work.We re rolling out a new ERP platform while improving our data, integrations and digital tools. You ll help make sure these changes are well tested and land smoothly for the people using them.This is a hands-on role. You ll support and guide others, while coordinating testing across different projects so everything joins up. There s no dedicated test team, but you ll work with others across the business to keep standards high and quality front and centre. Salary: Circa £55k DOE Location - We encourage flexitime and hybrid working and remote applications will be considered with a requirement to be on-site occasionally at Wash Farm, Buckfastleigh, Devon, TQ11 0JU. Hours - 40 hours per week, Monday to Friday. What You ll Bring Proven ability to design testing and test automation approaches for complex enterprise systems (both off the shelf and built in-house). Hands-on experience of test automation frameworks, CI/CD pipelines and automated quality gates, scripting, and one or more test management tools. Experience testing APIs, end-to-end system integrations, and event-driven architectures. Ability to work in agile and waterfall environments, with excellent stakeholder engagement and communication skills. Any of these are a plus Experience working on ERP or large-scale enterprise transformation programmes and familiarity with at least one common business process e.g. Finance, Supply Chain, HR, Manufacturing etc. Experience of IFS (or another major ERP platform), Oracle DB, Clojure (or another functional programming language), hybrid cloud/on-prem environments. Sector experience in food and drink, retail, logistics, or e-commerce. Relevant certifications such as ISTQB, ITIL, or equivalent. What We re Looking For Attention to Detail: Balances overarching strategy with careful planning and execution. Organisation: Takes a structured approach to work. Collaboration: Willing to share knowledge and experience to help develop the testing capability for the long-term. Quality Advocacy: Champions a culture of quality across teams, able to drive up standards without direct authority by helping engineers and business stakeholders understand their role in delivering reliable systems. Relationship Building: Cultivates positive connections across diverse teams, building trust and collaboration. Resilience: Thrives in dynamic environments, adeptly overcoming challenges with a solution-focused approach. Values Alignment: Embraces Riverford s core values, demonstrating dedication to ethical practices, sustainability, and the principles of employee ownership. Application Process: We re reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon. First stage interviews will be held on the 23rd and 24th of April. Second stage interview will be on the 7th of May.
Apr 14, 2026
Full time
As our Test Lead, you'll help shape how we build and deliver technology at Riverford, making sure quality is part of the process from the start. You ll report into our Director of Enterprise Solutions. Work with us at Riverford, and join a thriving employee-owned business Be part of a supportive, down-to-earth and solutions driven tech team Beyond the Veg Box - At Riverford, our passion for organic vegetables is unmatched. We re not just about delivering veg boxes; we're dedicated to sustainable farming and community building. As a part of our team, you become a co-owner, sharing in our successes and contributing to a mission that goes beyond profit. We aim to make Riverford a fulfilling place to work, where our co-owners feel valued. Our HQ at Wash Farm in Devon is a beautiful place to work , surrounded by good people, good food, and plenty of fresh air. As a co-owner, you ll benefit from 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, and an annual profit share, where 10% of all profits are split equally among co-owners. We also offer heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking. Grow with Riverford - Take the next step in your personal and professional journey with training tailored to help you grow and achieve your goals. As our Test Lead, you ll help shape Riverford s future. You ll work closely with architects, engineers, analysts, partners and teams across the business to build good testing practices into everyday work not just at the end. It s about helping people feel confident in what they re delivering and making testing a natural part of how we work.We re rolling out a new ERP platform while improving our data, integrations and digital tools. You ll help make sure these changes are well tested and land smoothly for the people using them.This is a hands-on role. You ll support and guide others, while coordinating testing across different projects so everything joins up. There s no dedicated test team, but you ll work with others across the business to keep standards high and quality front and centre. Salary: Circa £55k DOE Location - We encourage flexitime and hybrid working and remote applications will be considered with a requirement to be on-site occasionally at Wash Farm, Buckfastleigh, Devon, TQ11 0JU. Hours - 40 hours per week, Monday to Friday. What You ll Bring Proven ability to design testing and test automation approaches for complex enterprise systems (both off the shelf and built in-house). Hands-on experience of test automation frameworks, CI/CD pipelines and automated quality gates, scripting, and one or more test management tools. Experience testing APIs, end-to-end system integrations, and event-driven architectures. Ability to work in agile and waterfall environments, with excellent stakeholder engagement and communication skills. Any of these are a plus Experience working on ERP or large-scale enterprise transformation programmes and familiarity with at least one common business process e.g. Finance, Supply Chain, HR, Manufacturing etc. Experience of IFS (or another major ERP platform), Oracle DB, Clojure (or another functional programming language), hybrid cloud/on-prem environments. Sector experience in food and drink, retail, logistics, or e-commerce. Relevant certifications such as ISTQB, ITIL, or equivalent. What We re Looking For Attention to Detail: Balances overarching strategy with careful planning and execution. Organisation: Takes a structured approach to work. Collaboration: Willing to share knowledge and experience to help develop the testing capability for the long-term. Quality Advocacy: Champions a culture of quality across teams, able to drive up standards without direct authority by helping engineers and business stakeholders understand their role in delivering reliable systems. Relationship Building: Cultivates positive connections across diverse teams, building trust and collaboration. Resilience: Thrives in dynamic environments, adeptly overcoming challenges with a solution-focused approach. Values Alignment: Embraces Riverford s core values, demonstrating dedication to ethical practices, sustainability, and the principles of employee ownership. Application Process: We re reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply soon. First stage interviews will be held on the 23rd and 24th of April. Second stage interview will be on the 7th of May.
Working hours This role is available on a part time, job share or full time basis. Location Hybrid (Fareham/London office & remote working) The opportunity Do you love transforming data into powerful insights that drive real business decisions? Are you excited by advanced analytics and statistical modelling? If so, we'd love to hear from you! Our Predictive Modelling team within Commercial Pricing Analytics is looking for a talented Pricing Analyst who thrives on solving complex challenges using cutting edge statistical techniques. In this role, you will identify, assess, and design solutions to address key business challenges. You will collaborate with stakeholders across the organization throughout the project lifecycle, developing advanced analytics models and delivering actionable business insights. This is an opportunity to work cross functionally, innovate with purpose, and shape the future of insurance through data driven decision making. Many of our employees work flexibly in a variety of different ways, including part time, flexible hours, job share, an element of working from home or compressed hours. If you need flexibility to meet these arrangements, please discuss it with us during the interview. Responsibilities Design, develop, and validate statistical models, including Generalised Linear Models (G LM) and other methods, to support pricing and underwriting decisions. Analyse data, interpret model outputs, and communicate insights clearly to both technical and non technical audiences. Deliver analytics solutions that provide actionable insights for the business. Collaborate with teams across Data, Pricing, Underwriting, and other functions to translate objectives into advanced analytics models. Research and apply new modelling techniques and tools to enhance predictive capabilities. Drive continuous improvement by reusing assets and optimising processes. Analyse internal and external data to identify trends, assess impacts, and provide strategic recommendations. Develop business cases for prototypes, explore new technologies, and identify opportunities for process improvement. Share knowledge and best practices within the team. Qualifications A degree (or equivalent) in a quantitative discipline and around 2 3 years' experience in insurance pricing and statistical modelling. Knowledge and experience in tools such as SQL, R/Python, and Emblem. Strong communication skills to explain complex concepts to diverse audiences. A proactive mindset, problem solving ability, and a passion for innovation. Inclusive hiring As an inclusive employer, we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. Benefits 12% defined non contributory pension scheme. Annual company bonus. Income protection. Life cover - four times your salary. 28 days holiday a year plus bank holidays. Option to swap UK bank holidays for days off that have cultural or religious significance. Option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Access to private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to wellbeing partners. Sustainable future initiatives - we were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge. Charitable arm, Zurich Community Trust, awarded grants and volunteered time to causes valued at over £90 million in the UK. Our Culture At Zurich, our sense of community is strong. We are passionate about diversity and inclusion, winning numerous awards for this commitment. We want our people to bring the whole of themselves to work and ensure everyone feels welcome, irrespective of background, beliefs or culture. We offer comprehensive wellbeing support - physical, mental, social and financial - and continuous training and development opportunities. We're passionate about supporting employees to help others by volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Apr 14, 2026
Full time
Working hours This role is available on a part time, job share or full time basis. Location Hybrid (Fareham/London office & remote working) The opportunity Do you love transforming data into powerful insights that drive real business decisions? Are you excited by advanced analytics and statistical modelling? If so, we'd love to hear from you! Our Predictive Modelling team within Commercial Pricing Analytics is looking for a talented Pricing Analyst who thrives on solving complex challenges using cutting edge statistical techniques. In this role, you will identify, assess, and design solutions to address key business challenges. You will collaborate with stakeholders across the organization throughout the project lifecycle, developing advanced analytics models and delivering actionable business insights. This is an opportunity to work cross functionally, innovate with purpose, and shape the future of insurance through data driven decision making. Many of our employees work flexibly in a variety of different ways, including part time, flexible hours, job share, an element of working from home or compressed hours. If you need flexibility to meet these arrangements, please discuss it with us during the interview. Responsibilities Design, develop, and validate statistical models, including Generalised Linear Models (G LM) and other methods, to support pricing and underwriting decisions. Analyse data, interpret model outputs, and communicate insights clearly to both technical and non technical audiences. Deliver analytics solutions that provide actionable insights for the business. Collaborate with teams across Data, Pricing, Underwriting, and other functions to translate objectives into advanced analytics models. Research and apply new modelling techniques and tools to enhance predictive capabilities. Drive continuous improvement by reusing assets and optimising processes. Analyse internal and external data to identify trends, assess impacts, and provide strategic recommendations. Develop business cases for prototypes, explore new technologies, and identify opportunities for process improvement. Share knowledge and best practices within the team. Qualifications A degree (or equivalent) in a quantitative discipline and around 2 3 years' experience in insurance pricing and statistical modelling. Knowledge and experience in tools such as SQL, R/Python, and Emblem. Strong communication skills to explain complex concepts to diverse audiences. A proactive mindset, problem solving ability, and a passion for innovation. Inclusive hiring As an inclusive employer, we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply. Benefits 12% defined non contributory pension scheme. Annual company bonus. Income protection. Life cover - four times your salary. 28 days holiday a year plus bank holidays. Option to swap UK bank holidays for days off that have cultural or religious significance. Option to buy up to an additional 20 days or sell some of your holiday. Three days paid volunteering. Up to 16 weeks' full pay for maternity, paternity and adoption leave. Access to private medical insurance. Virtual GP appointments. Discounted gym membership. Free flu jab. Access to wellbeing partners. Sustainable future initiatives - we were the first insurer to sign the 'UN Business Ambition for 1.5 C' pledge. Charitable arm, Zurich Community Trust, awarded grants and volunteered time to causes valued at over £90 million in the UK. Our Culture At Zurich, our sense of community is strong. We are passionate about diversity and inclusion, winning numerous awards for this commitment. We want our people to bring the whole of themselves to work and ensure everyone feels welcome, irrespective of background, beliefs or culture. We offer comprehensive wellbeing support - physical, mental, social and financial - and continuous training and development opportunities. We're passionate about supporting employees to help others by volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
Conflicts Advisor Hybrid 2 days in office LondonWe're currently working with a brilliant growing law firm, truly investing in their Compliance function. This is a great opportunity to join a national law firm, with a supportive team and quality work.Focusing on client and matter take-on, as the firm look to expand a new conflicts function splitting their current generalist compliance team. This is a team with great opportunity for internal progression, as multiple managers in the team have progressed from analyst to manager.Now looking for someone to move into a truly technical advisory role. The role? Be the first point of contact for conflict queries from legal teams. Provide strategic advice on conflicts of interest, compliance, and reputational risk. Investigate and resolve complex conflicts issues on new and existing mandates. Support training, documentation, and process improvements across the team. Review and analyse conflict reports to identify potential legal or commercial risks. Advise on new instructions, changes in scope, and lateral hires in line with firm policies. Collaborate with partners and fee earners to resolve conflicts and escalate as necessary. Maintain systems such as Intapp and blackbook, ensuring accurate and up-to-date records. Assist with drafting conflicts-related policies, templates, and internal communications. About you? 4+ years in Legal Compliance, specifically focused in Conflicts Strong knowledge of professional conflicts rules (UK wide) Practical experience, preventing, managing and identifying Conflicts Analytical and communication sills Experience with InTapp What's in it for you? Join a growing compliance team, working closely with partners, lawyers, and other business stakeholders. You'll have the opportunity to shape processes, deliver training, and contribute to strategic initiatives. Incredible opportunity for internal development Private Medical Insurance Flexible working Hybrid working 25 days annual leave, increasing with legnth of service Brilliant firm wide benefitsInterested?Know someone brilliant?Reach out, let's have a confidential conversation.
Apr 14, 2026
Full time
Conflicts Advisor Hybrid 2 days in office LondonWe're currently working with a brilliant growing law firm, truly investing in their Compliance function. This is a great opportunity to join a national law firm, with a supportive team and quality work.Focusing on client and matter take-on, as the firm look to expand a new conflicts function splitting their current generalist compliance team. This is a team with great opportunity for internal progression, as multiple managers in the team have progressed from analyst to manager.Now looking for someone to move into a truly technical advisory role. The role? Be the first point of contact for conflict queries from legal teams. Provide strategic advice on conflicts of interest, compliance, and reputational risk. Investigate and resolve complex conflicts issues on new and existing mandates. Support training, documentation, and process improvements across the team. Review and analyse conflict reports to identify potential legal or commercial risks. Advise on new instructions, changes in scope, and lateral hires in line with firm policies. Collaborate with partners and fee earners to resolve conflicts and escalate as necessary. Maintain systems such as Intapp and blackbook, ensuring accurate and up-to-date records. Assist with drafting conflicts-related policies, templates, and internal communications. About you? 4+ years in Legal Compliance, specifically focused in Conflicts Strong knowledge of professional conflicts rules (UK wide) Practical experience, preventing, managing and identifying Conflicts Analytical and communication sills Experience with InTapp What's in it for you? Join a growing compliance team, working closely with partners, lawyers, and other business stakeholders. You'll have the opportunity to shape processes, deliver training, and contribute to strategic initiatives. Incredible opportunity for internal development Private Medical Insurance Flexible working Hybrid working 25 days annual leave, increasing with legnth of service Brilliant firm wide benefitsInterested?Know someone brilliant?Reach out, let's have a confidential conversation.
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The Office of the COO within the Technology Innovation Management team is responsible for the efficient operations of the Technology department for the Bank in EMEA and internationally for the Securities business. The department's mandate is to maintain a relationship between IT and the business, and to increase the value realized from IT assets, investments and capabilities. This includes promoting operational efficiencies, communicating to the wider organization about technology related initiatives and driving open dialogue between businesses, functions and entities to push forward strategic goals and objectives for Technology. MAIN PURPOSE OF THE ROLE The incumbent will have technology business management responsibilities. The incumbent will support the Technology COO in ensuring smooth and efficient running of the operations of the Technology department. Supporting the COO on special projects such as offsites, desk moves, and CSR initiatives. The incumbent will support the COO in preparation of presentations for senior management, including townhalls, global technology overview packs and special Technology presentations to the business. They will design and produce communications, ensuring clarity and consistency. They will design and implement the Technology EMEA intranet site, working with both the business and wider Technology teams to build out and maintain the content. The role will be driving communication strategies that align with and support the department's strategic goals. This includes working closely with the Technology leadership team, supporting them in communication efforts to promote strategic initiatives and benefits. The incumbent will translate technical language into business appropriate messages. The role will provide a lead example for the culture and behaviours required in the bank. KEY RESPONSIBILITIES The role holder will be required to continuously challenge norms and think innovatively in their key responsibilities: Develop presentations on behalf of the management team for townhalls and executive committees, covering a broad range of topics, ensuring that complex topics are easily understood Develop communication strategy for Technology in EMEA and building a strong relationship with the Corporate Communications department. This will include building a new intranet using AI, creating a communications platform between Technology and the business, to alert users of technology issues, changes and connect with colleagues via a Technology phonebook. Build strategic framework to deliver streamlined board and executive committee communications. This is expected to include paper presentations, spreadsheets and coversheets adhering to the Corporate Governance and legal guidelines. Act as the face of Technology, ensuring that interactions are professional and reflect positively on the technology department. Promote the MUFG values-led culture which is inclusive and diverse. Lead by example in building relationships across the bank, establishing a strong peer network and helping to strengthen collaboration. SKILLS & EXPERIENCE Previous experience in a communications role within a smaller organisation, preferably in technology Experience of developing communications via various channels such as email, blog post, articles, etc. A holistic understanding of technology operations and required support for a bank Proficiency in using communication tools and platforms Ability to present complex data in a simple, structured way using storytelling A good understanding of the scope and purpose of the core banking functions Ability and experience of working under pressure Ability to liaise with business and technology stakeholders at all levels of the organization Solid communication skills - both written and oral PERSONAL REQUIREMENTS Not afraid to speak up and think outside the box Excellent written and verbal communication skills Ability to manage constructive conflict effectively Ability to build strong and lasting relationships across the bank Results driven, with a strong sense of accountability, focused on business outcomes Strong decision-making skills, the ability to demonstrate sound judgement A structured and logical approach to work The ability to manage large workloads and tight deadlinesGood attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment A confident approach, with the ability to provide clear direction We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Apr 14, 2026
Full time
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The Office of the COO within the Technology Innovation Management team is responsible for the efficient operations of the Technology department for the Bank in EMEA and internationally for the Securities business. The department's mandate is to maintain a relationship between IT and the business, and to increase the value realized from IT assets, investments and capabilities. This includes promoting operational efficiencies, communicating to the wider organization about technology related initiatives and driving open dialogue between businesses, functions and entities to push forward strategic goals and objectives for Technology. MAIN PURPOSE OF THE ROLE The incumbent will have technology business management responsibilities. The incumbent will support the Technology COO in ensuring smooth and efficient running of the operations of the Technology department. Supporting the COO on special projects such as offsites, desk moves, and CSR initiatives. The incumbent will support the COO in preparation of presentations for senior management, including townhalls, global technology overview packs and special Technology presentations to the business. They will design and produce communications, ensuring clarity and consistency. They will design and implement the Technology EMEA intranet site, working with both the business and wider Technology teams to build out and maintain the content. The role will be driving communication strategies that align with and support the department's strategic goals. This includes working closely with the Technology leadership team, supporting them in communication efforts to promote strategic initiatives and benefits. The incumbent will translate technical language into business appropriate messages. The role will provide a lead example for the culture and behaviours required in the bank. KEY RESPONSIBILITIES The role holder will be required to continuously challenge norms and think innovatively in their key responsibilities: Develop presentations on behalf of the management team for townhalls and executive committees, covering a broad range of topics, ensuring that complex topics are easily understood Develop communication strategy for Technology in EMEA and building a strong relationship with the Corporate Communications department. This will include building a new intranet using AI, creating a communications platform between Technology and the business, to alert users of technology issues, changes and connect with colleagues via a Technology phonebook. Build strategic framework to deliver streamlined board and executive committee communications. This is expected to include paper presentations, spreadsheets and coversheets adhering to the Corporate Governance and legal guidelines. Act as the face of Technology, ensuring that interactions are professional and reflect positively on the technology department. Promote the MUFG values-led culture which is inclusive and diverse. Lead by example in building relationships across the bank, establishing a strong peer network and helping to strengthen collaboration. SKILLS & EXPERIENCE Previous experience in a communications role within a smaller organisation, preferably in technology Experience of developing communications via various channels such as email, blog post, articles, etc. A holistic understanding of technology operations and required support for a bank Proficiency in using communication tools and platforms Ability to present complex data in a simple, structured way using storytelling A good understanding of the scope and purpose of the core banking functions Ability and experience of working under pressure Ability to liaise with business and technology stakeholders at all levels of the organization Solid communication skills - both written and oral PERSONAL REQUIREMENTS Not afraid to speak up and think outside the box Excellent written and verbal communication skills Ability to manage constructive conflict effectively Ability to build strong and lasting relationships across the bank Results driven, with a strong sense of accountability, focused on business outcomes Strong decision-making skills, the ability to demonstrate sound judgement A structured and logical approach to work The ability to manage large workloads and tight deadlinesGood attention to detail and accuracy A calm approach, with the ability to perform well in a pressurised environment A confident approach, with the ability to provide clear direction We are open to considering flexible working requests in line with organisational requirements. MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
Harnham - Data & Analytics Recruitment
Manchester, Lancashire
Senior Analytics Engineer - 12 month fixed term contract UK Remote £78,000 plus benefits This Senior Analytics Engineer role stands out as a chance to play a key part in a large scale Lakehouse programme, sitting at the intersection of engineering, analytics and the wider business. You will take real ownership of curated data models, shape how data is structured and served across the organisation, and influence best practice as the analytics engineering capability continues to grow. The Company They are a large, well established UK organisation with a strong reputation for combining technical excellence with a people first culture. Data and analytics are a strategic priority, with ongoing investment into a modern cloud based data platform. Engineering teams are expanding as part of a broader transformation, creating genuine opportunities to have impact and influence. The Role You will join a growing analytics engineering team and play a critical role in the Lakehouse environment. Your responsibilities will include: Leading the design and delivery of curated, analytics ready data models within the Lakehouse Owning the transformation from enriched to curated datasets, enabling trusted reporting and insight Developing and maintaining robust SQL and PySpark transformation pipelines in Databricks Embedding data quality, testing, reliability and performance into the curated layer Working closely with data engineers, BI teams and business stakeholders to translate complex requirements Providing technical leadership, mentoring and setting modelling and engineering standards Contributing to CI/CD processes and wider engineering best practice across the data platform Your Skills and Experience Strong commercial experience as an Analytics Engineer within a modern data platform Excellent data modelling capability, including dimensional and semantic modelling Advanced SQL skills and strong hands on experience with PySpark Experience working with Databricks and Lakehouse architectures A solid grounding in engineering best practices, testing and data quality Confidence mentoring others and taking ownership of technical decisions An engineering mindset applied to analytics, rather than an analyst focused role What They Offer Flexible by choice working, supporting different schedules and work life balance A 35 hour working week within a supportive, inclusive engineering culture The opportunity to shape a critical data programme with real visibility across the business How to Apply If you are a Senior Analytics Engineer looking to make an impact in a growing Lakehouse environment, apply now to find out more.
Apr 14, 2026
Full time
Senior Analytics Engineer - 12 month fixed term contract UK Remote £78,000 plus benefits This Senior Analytics Engineer role stands out as a chance to play a key part in a large scale Lakehouse programme, sitting at the intersection of engineering, analytics and the wider business. You will take real ownership of curated data models, shape how data is structured and served across the organisation, and influence best practice as the analytics engineering capability continues to grow. The Company They are a large, well established UK organisation with a strong reputation for combining technical excellence with a people first culture. Data and analytics are a strategic priority, with ongoing investment into a modern cloud based data platform. Engineering teams are expanding as part of a broader transformation, creating genuine opportunities to have impact and influence. The Role You will join a growing analytics engineering team and play a critical role in the Lakehouse environment. Your responsibilities will include: Leading the design and delivery of curated, analytics ready data models within the Lakehouse Owning the transformation from enriched to curated datasets, enabling trusted reporting and insight Developing and maintaining robust SQL and PySpark transformation pipelines in Databricks Embedding data quality, testing, reliability and performance into the curated layer Working closely with data engineers, BI teams and business stakeholders to translate complex requirements Providing technical leadership, mentoring and setting modelling and engineering standards Contributing to CI/CD processes and wider engineering best practice across the data platform Your Skills and Experience Strong commercial experience as an Analytics Engineer within a modern data platform Excellent data modelling capability, including dimensional and semantic modelling Advanced SQL skills and strong hands on experience with PySpark Experience working with Databricks and Lakehouse architectures A solid grounding in engineering best practices, testing and data quality Confidence mentoring others and taking ownership of technical decisions An engineering mindset applied to analytics, rather than an analyst focused role What They Offer Flexible by choice working, supporting different schedules and work life balance A 35 hour working week within a supportive, inclusive engineering culture The opportunity to shape a critical data programme with real visibility across the business How to Apply If you are a Senior Analytics Engineer looking to make an impact in a growing Lakehouse environment, apply now to find out more.
Job Title: Service Charge Accountant Location: Stockwell, London, SW9 Job Type: £50,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). About The Role: We are seeking a detail-oriented and experienced Service Charge Accountant to manage and oversee all financial activities related to service charge accounts. The successful candidate will ensure accurate budgeting, timely reconciliation, and compliance with relevant regulations for service charge funds, primarily within a residential property portfolio. Key Responsibilities: Budgeting & Financial Reporting Prepare and reconcile annual service charge budgets and actuals. Produce and issue year-end service charge accounts in line with lease agreements and statutory guidelines (Landlord and Tenant Act 1985). Manage and report on reserve funds, ensuring correct contributions and balances. Monitor expenditure, compare against budgets, and post adjustments as needed. Provide service charge budgets for new developments at design stage. Billing & System Management Calculate and issue service charge estimates, actuals, major works charges, and ground rent in line with lease terms and within set timescales. Lead on the rent increase process, ensuring accurate calculations and communications. Troubleshoot and improve service charge billing systems to ensure accuracy and efficiency. Maintain service charge ledgers and ensure accurate postings in financial systems. Stakeholder Engagement & Queries Liaise with SNG to ensure the bank balance is topped up with the correct amounts. Reconcile the individual leaseholder accounts and produce and send out yearly financial statements Handle leaseholder and tenant queries on service charge estimates, statements, and variances. Liaise with internal teams (Repairs, Development, Finance) to ensure correct cost allocations and billing for works and new developments. Support internal and external audits, tribunals, and court proceedings with required financial data. Collaborate with the Leasehold Adviser to improve communication with residents, including welcome packs and service charge handbooks. Governance & Compliance Ensure compliance with relevant legislation and obtain dispensation where necessary. Review lease agreements to ensure all service charge elements are captured. Identify non-collectable charges and prepare write-off documentation as required. Conduct Land Registry checks to confirm leaseholder ownership status. Engagement & Representation Arrange and attend leaseholder service charge meetings and community events. Provide input to legal and tribunal cases as required. Represent the organisation at First Tier Tribunals and in County Court when necessary About you: Experience, Qualifications & Skills: Part-qualified or qualified (ACCA, CIMA, AAT) or equivalent relevant experience. Possession of or working towards a recognised accounting qualification is desirable. Experience in Service Charge accounting and general leasehold management preferable within housing or property sector. Experience of creating performance reports and implementing service improvements is desirable. Experience of working in social housing or local authority is desirable. Knowledge of leases and understanding of the issues of leasehold management. Good knowledge of IT and Housing systems including Word, advanced Excel and Outlook. Excellent interpersonal skills to support work with customers across a range of circumstances. Strong verbal communication skills and the ability to adapt this approach for different audiences. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Excellent numerical skills to calculate estimated and actual service charges. Demonstrable knowledge of Section 20 and other leasehold legislation. Ability to manage difficult conversation Able to manage and prioritise demanding workload Meet deadline and KPIs Calm and professional Self-motivated and personal with a 'can do' approach Seeks opportunities for improvements Actively demonstrates interest in all aspects of the business Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Finance Accountant, Service Charge Finance Specialist, Accounts Coordinator, Qualified Accountant and Leasehold Accounting Analyst may also be considered.
Apr 14, 2026
Full time
Job Title: Service Charge Accountant Location: Stockwell, London, SW9 Job Type: £50,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). About The Role: We are seeking a detail-oriented and experienced Service Charge Accountant to manage and oversee all financial activities related to service charge accounts. The successful candidate will ensure accurate budgeting, timely reconciliation, and compliance with relevant regulations for service charge funds, primarily within a residential property portfolio. Key Responsibilities: Budgeting & Financial Reporting Prepare and reconcile annual service charge budgets and actuals. Produce and issue year-end service charge accounts in line with lease agreements and statutory guidelines (Landlord and Tenant Act 1985). Manage and report on reserve funds, ensuring correct contributions and balances. Monitor expenditure, compare against budgets, and post adjustments as needed. Provide service charge budgets for new developments at design stage. Billing & System Management Calculate and issue service charge estimates, actuals, major works charges, and ground rent in line with lease terms and within set timescales. Lead on the rent increase process, ensuring accurate calculations and communications. Troubleshoot and improve service charge billing systems to ensure accuracy and efficiency. Maintain service charge ledgers and ensure accurate postings in financial systems. Stakeholder Engagement & Queries Liaise with SNG to ensure the bank balance is topped up with the correct amounts. Reconcile the individual leaseholder accounts and produce and send out yearly financial statements Handle leaseholder and tenant queries on service charge estimates, statements, and variances. Liaise with internal teams (Repairs, Development, Finance) to ensure correct cost allocations and billing for works and new developments. Support internal and external audits, tribunals, and court proceedings with required financial data. Collaborate with the Leasehold Adviser to improve communication with residents, including welcome packs and service charge handbooks. Governance & Compliance Ensure compliance with relevant legislation and obtain dispensation where necessary. Review lease agreements to ensure all service charge elements are captured. Identify non-collectable charges and prepare write-off documentation as required. Conduct Land Registry checks to confirm leaseholder ownership status. Engagement & Representation Arrange and attend leaseholder service charge meetings and community events. Provide input to legal and tribunal cases as required. Represent the organisation at First Tier Tribunals and in County Court when necessary About you: Experience, Qualifications & Skills: Part-qualified or qualified (ACCA, CIMA, AAT) or equivalent relevant experience. Possession of or working towards a recognised accounting qualification is desirable. Experience in Service Charge accounting and general leasehold management preferable within housing or property sector. Experience of creating performance reports and implementing service improvements is desirable. Experience of working in social housing or local authority is desirable. Knowledge of leases and understanding of the issues of leasehold management. Good knowledge of IT and Housing systems including Word, advanced Excel and Outlook. Excellent interpersonal skills to support work with customers across a range of circumstances. Strong verbal communication skills and the ability to adapt this approach for different audiences. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Excellent numerical skills to calculate estimated and actual service charges. Demonstrable knowledge of Section 20 and other leasehold legislation. Ability to manage difficult conversation Able to manage and prioritise demanding workload Meet deadline and KPIs Calm and professional Self-motivated and personal with a 'can do' approach Seeks opportunities for improvements Actively demonstrates interest in all aspects of the business Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Finance Accountant, Service Charge Finance Specialist, Accounts Coordinator, Qualified Accountant and Leasehold Accounting Analyst may also be considered.
Analytics Engineer - 12 month fixed term contract UK Remote £67,000 plus benefits This Analytics Engineer role stands out as a chance to play a key part in a large scale Lakehouse programme, sitting at the intersection of engineering, analytics and the wider business. You will take real ownership of curated data models, shape how data is structured and served across the organisation, and influence best practice as the analytics engineering capability continues to grow. The Company They are a large, well established UK organisation with a strong reputation for combining technical excellence with a people first culture. Data and analytics are a strategic priority, with ongoing investment into a modern cloud based data platform. Engineering teams are expanding as part of a broader transformation, creating genuine opportunities to have impact and influence. The Role You will join a growing analytics engineering team and play a critical role in the Lakehouse environment. Your responsibilities will include: Leading the design and delivery of curated, analytics ready data models within the Lakehouse Owning the transformation from enriched to curated datasets, enabling trusted reporting and insight Developing and maintaining robust SQL and PySpark transformation pipelines in Databricks Embedding data quality, testing, reliability and performance into the curated layer Working closely with data engineers, BI teams and business stakeholders to translate complex requirements Providing technical leadership, mentoring and setting modelling and engineering standards Contributing to CI/CD processes and wider engineering best practice across the data platform Your Skills and Experience Strong commercial experience as an Analytics Engineer within a modern data platform Excellent data modelling capability, including dimensional and semantic modelling Advanced SQL skills and strong hands on experience with PySpark Experience working with Databricks and Lakehouse architectures A solid grounding in engineering best practices, testing and data quality Confidence mentoring others and taking ownership of technical decisions An engineering mindset applied to analytics, rather than an analyst focused role What They Offer Flexible by choice working, supporting different schedules and work life balance A 35 hour working week within a supportive, inclusive engineering culture The opportunity to shape a critical data programme with real visibility across the business How to Apply If you are an Analytics Engineer looking to make an impact in a growing Lakehouse environment, apply now to find out more.
Apr 14, 2026
Full time
Analytics Engineer - 12 month fixed term contract UK Remote £67,000 plus benefits This Analytics Engineer role stands out as a chance to play a key part in a large scale Lakehouse programme, sitting at the intersection of engineering, analytics and the wider business. You will take real ownership of curated data models, shape how data is structured and served across the organisation, and influence best practice as the analytics engineering capability continues to grow. The Company They are a large, well established UK organisation with a strong reputation for combining technical excellence with a people first culture. Data and analytics are a strategic priority, with ongoing investment into a modern cloud based data platform. Engineering teams are expanding as part of a broader transformation, creating genuine opportunities to have impact and influence. The Role You will join a growing analytics engineering team and play a critical role in the Lakehouse environment. Your responsibilities will include: Leading the design and delivery of curated, analytics ready data models within the Lakehouse Owning the transformation from enriched to curated datasets, enabling trusted reporting and insight Developing and maintaining robust SQL and PySpark transformation pipelines in Databricks Embedding data quality, testing, reliability and performance into the curated layer Working closely with data engineers, BI teams and business stakeholders to translate complex requirements Providing technical leadership, mentoring and setting modelling and engineering standards Contributing to CI/CD processes and wider engineering best practice across the data platform Your Skills and Experience Strong commercial experience as an Analytics Engineer within a modern data platform Excellent data modelling capability, including dimensional and semantic modelling Advanced SQL skills and strong hands on experience with PySpark Experience working with Databricks and Lakehouse architectures A solid grounding in engineering best practices, testing and data quality Confidence mentoring others and taking ownership of technical decisions An engineering mindset applied to analytics, rather than an analyst focused role What They Offer Flexible by choice working, supporting different schedules and work life balance A 35 hour working week within a supportive, inclusive engineering culture The opportunity to shape a critical data programme with real visibility across the business How to Apply If you are an Analytics Engineer looking to make an impact in a growing Lakehouse environment, apply now to find out more.
The salary for this role is £50,000. This role is being offered on a 12 Month Fixed Term Contract. Are you an experienced Azure Data Engineer with a passion for building scalable, high-quality data solutions? Can you design and optimise data pipelines using tools like Azure Databricks and Data Factory to deliver real business impact? Do you enjoy collaborating with cross-functional teams to turn complex data into valuable insights If so, we'd love to hear from you! At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values. As a Data Engineer at LI, you will play a key role in delivering scalable, high-quality data solutions that support critical business needs. In this role, you'll design and build new data services, lead migrations of existing solutions, and ensure the ongoing performance and enhancement of live data platforms. Working in a collaborative, agile environment, you'll partner with cross-functional teams including Product Owners, Business Analysts, Developers, and Testers to deliver impactful data products. You'll work with a modern Azure data stack, including Databricks, Synapse, Data Factory, and Data Lake technologies, using tools like Azure DevOps to support end-to-end development and delivery. Responsibilities Your responsibilities will include Designing & Implementing Data Storage Solutions on Azure: Select Azure data storage services appropriately and design data storage schemas, ensuring they are optimised for specific use cases. Building and Maintaining Data Pipelines for Data Integration and Processing: Build and maintain data pipelines for data movement and process orchestration. Collect data from various sources, transform data into a practical format and load it into appropriate data storage solutions on Azure using tools such as Azure Data Factory and Azure Databricks. Ensure data pipelines are scalable and efficient. Ensuring Data Quality & Accuracy Through Testing & Validation: Test and verify data at different phases of the data pipeline, from extraction through to loading. Optimising Data Processing Performance Through Tuning & Monitoring: Ensure data processing is efficient and scalable by tuning the data pipeline and monitoring performance; identify and resolve bottlenecks in the data pipeline and optimise data processing algorithms. Developing & Maintaining Data Models & Schemas: Develop and maintain data models and schemas optimised for specific use cases. Select the appropriate data modelling techniques and ensure the data schema is scalable and efficient. Collaborating With Other Teams to Provide Data for Analytics & Reporting: Work closely with other teams to provide data they need to perform their job functions. Ensuring Data Security & Privacy Prerequisites Are Followed: Ensure that data streamed and processed on Azure confirms with applicable data security and privacy requirements such as the General Data Protection Regulation (GDPR). Working with Large Datasets & Performing Data Analysis: Work with large datasets of hundreds of millions and billions of rows of data and perform data analysis Staying updated on the latest Azure features, updates and best practices to ensure they are adopted effectively as appropriate You may be required to undertake other duties assigned by your line manager as appropriate We are looking for someone with the following Proven experience in Python programming for data engineering and analytics Strong proficiency in SQL, including the Microsoft T-SQL dialect Hands-on experience with Azure data storage solutions Practical knowledge of data integration and processing frameworks, such as Azure Databricks and Azure Data Factory Solid understanding of data modelling concepts and schema design best practices Strong analytical and problem-solving skills, with excellent attention to detail Effective communication skills and the ability to work collaboratively within cross-functional teams. For further information, please see the attached Job Description - Data Engineer Job Description As an LI employee, you will be entitled to our company benefits which include A fully remote and flexible working set up 25 days annual leave, increasing by 1 day each year of service up to maximum of 30 days (plus Bank Holidays) 1 Privilege Day 4 x annual salary Life Assurance Market leading pension scheme through Legal & General Enhanced Family Friendly Policies Excellent learning, training, and career development opportunities 24/7 access to our Employee Assistance Programme A diverse and inclusive culture where everyone is respected and valued Application and Interview Process To apply for this role, you will need to submit a CV and answer some pre-screening questions. The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face. If we need to make a reasonable adjustment so that you can complete your application, please contact us as soon as possible by emailing before the closing date to discuss your needs. The closing date for this role is 4pm on Friday, 17th April. Applications received after the closing date will not be considered. Please note that we may close the advert early if we receive a high volume of applications Artificial Intelligence Artificial intelligence tools can be used to help you prepare your application. However, all statements and examples provided during the recruitment process should be accurate and based on your own knowledge and experience. Applications may be withdrawn if content is found to be plagiarised, including where ideas or experiences generated by artificial intelligence are presented as personal work. For further information, please click on the following link : AI & Recruitment at LI Values We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team. We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals. For more information on our values and what its like to work at Livestock Information, please visit our Careers Page : Careers - Livestock Information Ltd At Livestock Information Ltd, we have a zero-tolerance approach to harassment, abuse, discrimination, or bullying during our recruitment process. Any such behaviour may result in a candidate being withdrawn from consideration We are committed to upholding our company values and ensuring a safe and respectful experience for all candidates and staff. Diversity statement At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply. Further information If you feel your application has not been treated in a fair and open manner or if you are dis-satisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: Disclaimer Livestock Information Ltd. cannot sponsor work visas at this time. Livestock Information Ltd. Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Livestock Information Ltd. Does not accept unsolicited CVs from any source other than directly from a candidate. Any unsolicited CV's not originating directly from a candidate and sent to Livestock Information Ltd or any Livestock Information Ltd employees, including unsolicited CVs sent to a Livestock Information Ltd mailing address or email address, are rejected. Livestock Information Ltd will NOT pay a fee for any placement resulting from the receipt of an unsolicited CV. Livestock Information Ltd considers any candidate for whom the recruiter has submitted an unsolicited CV referred by the company free of any fees.
Apr 14, 2026
Full time
The salary for this role is £50,000. This role is being offered on a 12 Month Fixed Term Contract. Are you an experienced Azure Data Engineer with a passion for building scalable, high-quality data solutions? Can you design and optimise data pipelines using tools like Azure Databricks and Data Factory to deliver real business impact? Do you enjoy collaborating with cross-functional teams to turn complex data into valuable insights If so, we'd love to hear from you! At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values. As a Data Engineer at LI, you will play a key role in delivering scalable, high-quality data solutions that support critical business needs. In this role, you'll design and build new data services, lead migrations of existing solutions, and ensure the ongoing performance and enhancement of live data platforms. Working in a collaborative, agile environment, you'll partner with cross-functional teams including Product Owners, Business Analysts, Developers, and Testers to deliver impactful data products. You'll work with a modern Azure data stack, including Databricks, Synapse, Data Factory, and Data Lake technologies, using tools like Azure DevOps to support end-to-end development and delivery. Responsibilities Your responsibilities will include Designing & Implementing Data Storage Solutions on Azure: Select Azure data storage services appropriately and design data storage schemas, ensuring they are optimised for specific use cases. Building and Maintaining Data Pipelines for Data Integration and Processing: Build and maintain data pipelines for data movement and process orchestration. Collect data from various sources, transform data into a practical format and load it into appropriate data storage solutions on Azure using tools such as Azure Data Factory and Azure Databricks. Ensure data pipelines are scalable and efficient. Ensuring Data Quality & Accuracy Through Testing & Validation: Test and verify data at different phases of the data pipeline, from extraction through to loading. Optimising Data Processing Performance Through Tuning & Monitoring: Ensure data processing is efficient and scalable by tuning the data pipeline and monitoring performance; identify and resolve bottlenecks in the data pipeline and optimise data processing algorithms. Developing & Maintaining Data Models & Schemas: Develop and maintain data models and schemas optimised for specific use cases. Select the appropriate data modelling techniques and ensure the data schema is scalable and efficient. Collaborating With Other Teams to Provide Data for Analytics & Reporting: Work closely with other teams to provide data they need to perform their job functions. Ensuring Data Security & Privacy Prerequisites Are Followed: Ensure that data streamed and processed on Azure confirms with applicable data security and privacy requirements such as the General Data Protection Regulation (GDPR). Working with Large Datasets & Performing Data Analysis: Work with large datasets of hundreds of millions and billions of rows of data and perform data analysis Staying updated on the latest Azure features, updates and best practices to ensure they are adopted effectively as appropriate You may be required to undertake other duties assigned by your line manager as appropriate We are looking for someone with the following Proven experience in Python programming for data engineering and analytics Strong proficiency in SQL, including the Microsoft T-SQL dialect Hands-on experience with Azure data storage solutions Practical knowledge of data integration and processing frameworks, such as Azure Databricks and Azure Data Factory Solid understanding of data modelling concepts and schema design best practices Strong analytical and problem-solving skills, with excellent attention to detail Effective communication skills and the ability to work collaboratively within cross-functional teams. For further information, please see the attached Job Description - Data Engineer Job Description As an LI employee, you will be entitled to our company benefits which include A fully remote and flexible working set up 25 days annual leave, increasing by 1 day each year of service up to maximum of 30 days (plus Bank Holidays) 1 Privilege Day 4 x annual salary Life Assurance Market leading pension scheme through Legal & General Enhanced Family Friendly Policies Excellent learning, training, and career development opportunities 24/7 access to our Employee Assistance Programme A diverse and inclusive culture where everyone is respected and valued Application and Interview Process To apply for this role, you will need to submit a CV and answer some pre-screening questions. The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face. If we need to make a reasonable adjustment so that you can complete your application, please contact us as soon as possible by emailing before the closing date to discuss your needs. The closing date for this role is 4pm on Friday, 17th April. Applications received after the closing date will not be considered. Please note that we may close the advert early if we receive a high volume of applications Artificial Intelligence Artificial intelligence tools can be used to help you prepare your application. However, all statements and examples provided during the recruitment process should be accurate and based on your own knowledge and experience. Applications may be withdrawn if content is found to be plagiarised, including where ideas or experiences generated by artificial intelligence are presented as personal work. For further information, please click on the following link : AI & Recruitment at LI Values We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team. We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals. For more information on our values and what its like to work at Livestock Information, please visit our Careers Page : Careers - Livestock Information Ltd At Livestock Information Ltd, we have a zero-tolerance approach to harassment, abuse, discrimination, or bullying during our recruitment process. Any such behaviour may result in a candidate being withdrawn from consideration We are committed to upholding our company values and ensuring a safe and respectful experience for all candidates and staff. Diversity statement At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply. Further information If you feel your application has not been treated in a fair and open manner or if you are dis-satisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: Disclaimer Livestock Information Ltd. cannot sponsor work visas at this time. Livestock Information Ltd. Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Livestock Information Ltd. Does not accept unsolicited CVs from any source other than directly from a candidate. Any unsolicited CV's not originating directly from a candidate and sent to Livestock Information Ltd or any Livestock Information Ltd employees, including unsolicited CVs sent to a Livestock Information Ltd mailing address or email address, are rejected. Livestock Information Ltd will NOT pay a fee for any placement resulting from the receipt of an unsolicited CV. Livestock Information Ltd considers any candidate for whom the recruiter has submitted an unsolicited CV referred by the company free of any fees.
Select how often (in days) to receive an alert: City: Newport Address: Newport, Wales, GB, NP108FZ Job Requisition Number 8537 Work Type 2 Year Contract (Starting ASAP) Job Function Finance Salary Range £41,300.00 - £45,000 Base Closing Date Ty Awen (Hybrid Working, Office 3 days/ week) 23:59 on 15 April 2026 What you'll be responsible for This is key role where the successful candidate will provide a bridge between finance business processes and the technical implementation of the SAP system, ensuring that the software solutions meet organisational needs and align with best practices. They will support the design and deployment of SAP S/4HANA Finance modules. Job Requirements Act as a bridge between Finance and Technology by working closely with finance stakeholders to understand business needs and translate them into clear functional specifications or user stories for delivery teams. Design and implement SAP S/4HANA Finance solutions, configuring modules such as General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA) and Controlling (CO) to align with business and regulatory requirements. Drive process optimisation and standardisation, identifying opportunities to streamline and automate financial processes while aligning local practices with a global SAP core model where appropriate. Ensure solution quality and readiness by developing and executing test plans, coordinating and supporting User Acceptance Testing (UAT), managing defects, and validating fixes prior to deployment. Support data migration and integrity, including data cleansing, defining migration rules, and validating migrated data during system conversions (e.g. SAP ECC to S/4HANA). Enable effective adoption through first line user support, troubleshooting system issues, producing clear system documentation and user guides, and delivering end user training. Support finance reporting and insight, working with IT and reporting teams to define reporting structures and validate dashboards that deliver meaningful commercial and strategic insights. Collaborate across projects and teams, contributing to multidisciplinary delivery teams to ensure solutions are delivered on time, within scope and to agreed quality standards. About you Essential Qualifications, Skills & Experience Education: A bachelor's or master's degree in finance, accounting, information management, or a related field, or equivalent professional experience gained through relevant roles or projects. SAP Finance Experience: Hands on experience with SAP Finance and Controlling modules (Financial Accounting / FI and Controlling / CO), ideally including participation in at least one full end to end SAP S/4HANA Finance implementation or transformation programme. Financial Process & Systems Knowledge: A solid understanding of core financial accounting processes (month end/year end close, consolidations, intercompany transactions, etc.) and SAP S/4HANA data structures. Analytical & Communication Skills: Well developed analytical, problem solving, and communication skills are essential for managing stakeholders and bridging the gap between business needs and technical solutions. Data, Reporting & Delivery Tools: Experience using data analysis and reporting tools such as Microsoft Power BI, Tableau, or Structured Query Language (SQL), along with exposure to process modelling and project or delivery management tools. As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including: Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within band increase and a yearly incentive) Option to buy additional annual leave up to 5 days per year Enhanced employer pension contributions - Up to 11% employer contributions Free Mortgage Brokering Services Enhanced family friendly policies Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes Gym and fitness discounts as well as high street shopping Cycle to work scheme Discount off all Welsh Water visitor attraction centres and gift shops Car leasing scheme and free on site parking at all sites Health CashBack scheme and access to an online GP service An employee assistance programme for employees and their immediate family Many more can be found here! Who we are At Welsh Water, we're here to bring Wales to life - delivering essential services, caring for the environment and supporting communities, now and for the future. Dŵr Cymru Cyf, a limited company registered in Wales No Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT Job Segment: Accounts Payable, Testing, Accounts Receivable, Financial Analyst, Data Conversion, Finance, Technology, Data
Apr 14, 2026
Full time
Select how often (in days) to receive an alert: City: Newport Address: Newport, Wales, GB, NP108FZ Job Requisition Number 8537 Work Type 2 Year Contract (Starting ASAP) Job Function Finance Salary Range £41,300.00 - £45,000 Base Closing Date Ty Awen (Hybrid Working, Office 3 days/ week) 23:59 on 15 April 2026 What you'll be responsible for This is key role where the successful candidate will provide a bridge between finance business processes and the technical implementation of the SAP system, ensuring that the software solutions meet organisational needs and align with best practices. They will support the design and deployment of SAP S/4HANA Finance modules. Job Requirements Act as a bridge between Finance and Technology by working closely with finance stakeholders to understand business needs and translate them into clear functional specifications or user stories for delivery teams. Design and implement SAP S/4HANA Finance solutions, configuring modules such as General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Asset Accounting (AA) and Controlling (CO) to align with business and regulatory requirements. Drive process optimisation and standardisation, identifying opportunities to streamline and automate financial processes while aligning local practices with a global SAP core model where appropriate. Ensure solution quality and readiness by developing and executing test plans, coordinating and supporting User Acceptance Testing (UAT), managing defects, and validating fixes prior to deployment. Support data migration and integrity, including data cleansing, defining migration rules, and validating migrated data during system conversions (e.g. SAP ECC to S/4HANA). Enable effective adoption through first line user support, troubleshooting system issues, producing clear system documentation and user guides, and delivering end user training. Support finance reporting and insight, working with IT and reporting teams to define reporting structures and validate dashboards that deliver meaningful commercial and strategic insights. Collaborate across projects and teams, contributing to multidisciplinary delivery teams to ensure solutions are delivered on time, within scope and to agreed quality standards. About you Essential Qualifications, Skills & Experience Education: A bachelor's or master's degree in finance, accounting, information management, or a related field, or equivalent professional experience gained through relevant roles or projects. SAP Finance Experience: Hands on experience with SAP Finance and Controlling modules (Financial Accounting / FI and Controlling / CO), ideally including participation in at least one full end to end SAP S/4HANA Finance implementation or transformation programme. Financial Process & Systems Knowledge: A solid understanding of core financial accounting processes (month end/year end close, consolidations, intercompany transactions, etc.) and SAP S/4HANA data structures. Analytical & Communication Skills: Well developed analytical, problem solving, and communication skills are essential for managing stakeholders and bridging the gap between business needs and technical solutions. Data, Reporting & Delivery Tools: Experience using data analysis and reporting tools such as Microsoft Power BI, Tableau, or Structured Query Language (SQL), along with exposure to process modelling and project or delivery management tools. As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including: Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within band increase and a yearly incentive) Option to buy additional annual leave up to 5 days per year Enhanced employer pension contributions - Up to 11% employer contributions Free Mortgage Brokering Services Enhanced family friendly policies Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes Gym and fitness discounts as well as high street shopping Cycle to work scheme Discount off all Welsh Water visitor attraction centres and gift shops Car leasing scheme and free on site parking at all sites Health CashBack scheme and access to an online GP service An employee assistance programme for employees and their immediate family Many more can be found here! Who we are At Welsh Water, we're here to bring Wales to life - delivering essential services, caring for the environment and supporting communities, now and for the future. Dŵr Cymru Cyf, a limited company registered in Wales No Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT Job Segment: Accounts Payable, Testing, Accounts Receivable, Financial Analyst, Data Conversion, Finance, Technology, Data
Title: Senior Analyst - Corporate Actions Location: Hybrid - Manchester - 3 days on site per week, 2 days remote Salary: £32,000-£36,000 Who we are: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Purpose of role: The UK and International Corporate Action teams sit within the Investment Operations area of ii. Reporting to the Corporate Actions Team Manager, the role holder is, under limited supervision, responsible for executing the timely and accurate end to end processing of all Corporate Action and Dividend events which have an impact on security positions held by our clients. We work in a fast paced, deadline driven high risk financial environment so attention to detail, efficiency, and accuracy is key. The department has been well established in Manchester and is a highly efficient and successful operation, providing first class service to our clients. This has been achieved through a strong focus on control, automation and people. We are looking for a dynamic and high performing team member to continue the positive progression of the area. Responsibilities: Manage the end-to-end corporate action event life cycle on capital and income events across UK and international markets and custody platforms (CREST, Aegon, UBS, FNZ, Direct Fund Managers) and Validations. Analysis and interpretation of incoming market announcements from data vendors, creation of the event in our systems ensuring compliance with CASS, CRS , MiFID and consumer duty requirements. Timely set up and distribution of event notifications to customers and acting on client elections accurately by acceptance deadline. Ensuring corporate action entitlements are allocated to our customer accounts in an accurate and timely manner with correct book cost apportionment and subsequent post reconciliation tasks completed. Maintenance of the Dividend Reinvestment (DRIP) programme and daily adjustment of firm prefunding requirements for dividends. Own the end to end process of cross border events to ensure final settlement in the resultant market/custodian. Communication with other market participants concerning the timely settlement of market claims. Processing of IPO events including elections and entitlements, and processing VCT applications when received from customers. Processing of Accelerated Book Builds (out of hours where applicable) including elections and entitlements. Processing proxy voting, ensuring accuracy and completeness and creating letters of representation to ensure customers are correctly represented at proxy events. Identification and escalation of commercial opportunities through corporate action announcements. Liaise with external counterparties and agents / internal departments at all levels and external correspondents as required. Interact daily with Customer Services, handling all front office and customer queries in a timely and efficient manner to deliver a first class customer experience. This includes emails, FOBOW's and Secure messages. Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance, with particular reference to CASS regulation. Completion of regular 1042 reconciliations working closely with key stakeholders including operational tax department and international and UK Custodians. Analysing operational processes, identifying and progressing opportunities for improvement. Assistance with ad hoc and scheduled projects as required. Assist with system testing as required. Provide Management Information when required. Performs other duties and responsibilities as assigned. Skills & Experience Required: Proven 3 Years+ experience in a corporate actions or dividend role including the ability to complete end to end processing of events. Advanced analytical skills to interpret complex market, legal, tax, and company data relating to corporate events. Full understanding of FCA rules including CASS , MiFID, Consumer Duty and CRS reporting. Full understanding of the financial and reputational risks associated with corporate action processing. Ability to develop a strong and trusting relationship with key stakeholders and internal business units - another essential component of the role is dealing with ad hoc requests from a variety of different Business Units across the firm as and when they arise. Advanced ability to effectively communicate; defined as communication that is direct, courteous, grammatically correct, clear, succinct, and business-like. Advanced ability to exercise sound judgement to make logical decisions and know when to escale issues. Credibly debate and challenge processes within your role in line with the approved Risk Appetite Framework. Advanced ability to organise, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast paced environment. Approaches all situations with positive outlook, energy and enthusiasm with resilience , drive and initiative. Shows creativity and takes individual ownership for work quality and improvement. Ability to be vocal and promote own ideas and solutions to colleagues of all levels. Degree in Business or finance related discipline or Level 3 IOC (CISI) - Desirable. Benefits: Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well-being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
Apr 14, 2026
Full time
Title: Senior Analyst - Corporate Actions Location: Hybrid - Manchester - 3 days on site per week, 2 days remote Salary: £32,000-£36,000 Who we are: interactive investor is an award-winning investment platform that puts its customers in control of their financial future. We've been helping investors for nearly 30 years. We've seen market highs and lows and been resilient throughout. We're now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers. For a simple, flat monthly fee we provide a secure home for your pensions, ISAs and investments. We offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs. We also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights. Purpose of role: The UK and International Corporate Action teams sit within the Investment Operations area of ii. Reporting to the Corporate Actions Team Manager, the role holder is, under limited supervision, responsible for executing the timely and accurate end to end processing of all Corporate Action and Dividend events which have an impact on security positions held by our clients. We work in a fast paced, deadline driven high risk financial environment so attention to detail, efficiency, and accuracy is key. The department has been well established in Manchester and is a highly efficient and successful operation, providing first class service to our clients. This has been achieved through a strong focus on control, automation and people. We are looking for a dynamic and high performing team member to continue the positive progression of the area. Responsibilities: Manage the end-to-end corporate action event life cycle on capital and income events across UK and international markets and custody platforms (CREST, Aegon, UBS, FNZ, Direct Fund Managers) and Validations. Analysis and interpretation of incoming market announcements from data vendors, creation of the event in our systems ensuring compliance with CASS, CRS , MiFID and consumer duty requirements. Timely set up and distribution of event notifications to customers and acting on client elections accurately by acceptance deadline. Ensuring corporate action entitlements are allocated to our customer accounts in an accurate and timely manner with correct book cost apportionment and subsequent post reconciliation tasks completed. Maintenance of the Dividend Reinvestment (DRIP) programme and daily adjustment of firm prefunding requirements for dividends. Own the end to end process of cross border events to ensure final settlement in the resultant market/custodian. Communication with other market participants concerning the timely settlement of market claims. Processing of IPO events including elections and entitlements, and processing VCT applications when received from customers. Processing of Accelerated Book Builds (out of hours where applicable) including elections and entitlements. Processing proxy voting, ensuring accuracy and completeness and creating letters of representation to ensure customers are correctly represented at proxy events. Identification and escalation of commercial opportunities through corporate action announcements. Liaise with external counterparties and agents / internal departments at all levels and external correspondents as required. Interact daily with Customer Services, handling all front office and customer queries in a timely and efficient manner to deliver a first class customer experience. This includes emails, FOBOW's and Secure messages. Maintain the first line of compliance defence by ensuring individual adherence to business processes and procedures that are designed to meet the regulatory standards set out in the relevant FCA rules and guidance, with particular reference to CASS regulation. Completion of regular 1042 reconciliations working closely with key stakeholders including operational tax department and international and UK Custodians. Analysing operational processes, identifying and progressing opportunities for improvement. Assistance with ad hoc and scheduled projects as required. Assist with system testing as required. Provide Management Information when required. Performs other duties and responsibilities as assigned. Skills & Experience Required: Proven 3 Years+ experience in a corporate actions or dividend role including the ability to complete end to end processing of events. Advanced analytical skills to interpret complex market, legal, tax, and company data relating to corporate events. Full understanding of FCA rules including CASS , MiFID, Consumer Duty and CRS reporting. Full understanding of the financial and reputational risks associated with corporate action processing. Ability to develop a strong and trusting relationship with key stakeholders and internal business units - another essential component of the role is dealing with ad hoc requests from a variety of different Business Units across the firm as and when they arise. Advanced ability to effectively communicate; defined as communication that is direct, courteous, grammatically correct, clear, succinct, and business-like. Advanced ability to exercise sound judgement to make logical decisions and know when to escale issues. Credibly debate and challenge processes within your role in line with the approved Risk Appetite Framework. Advanced ability to organise, manage, and track multiple detailed tasks and assignments with frequently changing priorities in a fast paced environment. Approaches all situations with positive outlook, energy and enthusiasm with resilience , drive and initiative. Shows creativity and takes individual ownership for work quality and improvement. Ability to be vocal and promote own ideas and solutions to colleagues of all levels. Degree in Business or finance related discipline or Level 3 IOC (CISI) - Desirable. Benefits: Group Personal Pension Plan - 8% employer contribution and 4% employee contribution Life Assurance and Group Income Protection Private Medical Insurance - Provided by Bupa 25 Days Annual Leave, plus bank holidays Staff Discounts on our investment products Personal & Well-being Fund - Supporting your physical and mental wellness Retail Discounts - Savings at a wide range of high street and online retailers Voluntary Flexible Benefits - Tailor your benefits to suit your lifestyle Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful. interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation-whether direct, indirect, associative, or perceptive.
This role is a graduate opportunity to join the central operations team of a leading London Market insurance syndicate, supporting the smooth running of core processes that underpin underwriting and policy administration. You will sit at the heart of the operation, helping to coordinate and quality check critical data and documentation flows between internal teams and external market stakeholders, ensuring work moves through the lifecycle accurately, consistently and on time. This is a highly operational role: you will develop a strong understanding of how a London Market syndicate runs day to day, and how well designed processes, controls and data discipline enable effective underwriting and client service. What you'll be doing Supporting the central operations team with day to day processing and control activities, helping to keep core workflows moving efficiently across the syndicate. Reviewing and validating key operational data and documentation, ensuring information is complete, consistent and correctly captured in line with internal standards. Monitoring the status of ongoing tasks and submissions, escalating delays or issues, and helping stakeholders stay on top of upcoming actions and deadlines. Assisting with the investigation and resolution of operational queries from internal teams and market counterparties, maintaining clear, professional communication throughout. Contributing to internal reporting and control checks, helping the team evidence data quality, operational discipline and adherence to agreed procedures. Identifying patterns in recurring issues and suggesting pragmatic improvements to simplify, standardise or de risk existing ways of working. Strong aptitude for learning and genuine interest in how complex operational environments work. Confident working with data in Excel (e.g. lookups, pivots, basic reconciliation logic) and comfortable learning new systems quickly. Methodical, detail oriented and reliable, with pride in producing accurate work first time. Able to manage your own workload, juggle multiple tasks and deliver to fixed monthly and quarterly deadlines. Clear, professional communicator who can build effective working relationships with colleagues across operations, underwriting and other central functions. For a graduate who enjoys structure, problem solving and making complex processes run better, this role offers a strong entry point into London Market operations with clear potential to grow into more senior operational, change or leadership positions over time. Salary: £30k
Apr 14, 2026
Full time
This role is a graduate opportunity to join the central operations team of a leading London Market insurance syndicate, supporting the smooth running of core processes that underpin underwriting and policy administration. You will sit at the heart of the operation, helping to coordinate and quality check critical data and documentation flows between internal teams and external market stakeholders, ensuring work moves through the lifecycle accurately, consistently and on time. This is a highly operational role: you will develop a strong understanding of how a London Market syndicate runs day to day, and how well designed processes, controls and data discipline enable effective underwriting and client service. What you'll be doing Supporting the central operations team with day to day processing and control activities, helping to keep core workflows moving efficiently across the syndicate. Reviewing and validating key operational data and documentation, ensuring information is complete, consistent and correctly captured in line with internal standards. Monitoring the status of ongoing tasks and submissions, escalating delays or issues, and helping stakeholders stay on top of upcoming actions and deadlines. Assisting with the investigation and resolution of operational queries from internal teams and market counterparties, maintaining clear, professional communication throughout. Contributing to internal reporting and control checks, helping the team evidence data quality, operational discipline and adherence to agreed procedures. Identifying patterns in recurring issues and suggesting pragmatic improvements to simplify, standardise or de risk existing ways of working. Strong aptitude for learning and genuine interest in how complex operational environments work. Confident working with data in Excel (e.g. lookups, pivots, basic reconciliation logic) and comfortable learning new systems quickly. Methodical, detail oriented and reliable, with pride in producing accurate work first time. Able to manage your own workload, juggle multiple tasks and deliver to fixed monthly and quarterly deadlines. Clear, professional communicator who can build effective working relationships with colleagues across operations, underwriting and other central functions. For a graduate who enjoys structure, problem solving and making complex processes run better, this role offers a strong entry point into London Market operations with clear potential to grow into more senior operational, change or leadership positions over time. Salary: £30k
A technology service provider is seeking an IT 1st Line Support Analyst based in Uxbridge. This full-time role offers exposure to real-world IT systems and user support processes. You will provide first-line support, address common technical issues, and assist with user account management in a friendly environment. Offering up to £26,000 per annum and extensive learning opportunities, this position is perfect for someone eager to advance their IT career.
Apr 14, 2026
Full time
A technology service provider is seeking an IT 1st Line Support Analyst based in Uxbridge. This full-time role offers exposure to real-world IT systems and user support processes. You will provide first-line support, address common technical issues, and assist with user account management in a friendly environment. Offering up to £26,000 per annum and extensive learning opportunities, this position is perfect for someone eager to advance their IT career.
Salary - £48,089.00 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As Technology PMO Analyst you will embed and uphold the Technology Project Management Office (PMO) ways of working across the technology portfolio, ensuring consistent application of programme and project management delivery and governance through defined processes, procedures, tools, and techniques. The role will collaborate with delivery management teams to drive adoption of these standards and maintain accurate project information, enabling visibility and informed decision-making at all levels. Additionally, the position provides assurance across programmes and portfolios by monitoring financial and schedule performance, identifying and mitigating risks, and supporting robust governance practices. Accountabilities & Responsibilities Delivery: Responsible for demonstrating a good understanding of the overall portfolio and tracking the overall progress against baseline and the proactive identification and mitigation of risks. Planning: Responsible for providing and embedding the planning standards to give a consistent and effective approach to project planning with milestone reporting to provide early sight of potential delays. Resource Management: Responsible for establishing the portfolio's overall resource needs to meet the proposed schedule. Achieving visibility is critical to ensuring the right resources are available at the right time. Supports the delivery teams by providing visibility of potential resource constraints/challenges where prioritisation may be required. Dependency Mgmt: Responsible for ensuring dependencies are clearly defined, captured and agreed with all parties and effectively tracked and reported. Reporting: Responsible for creating accurate and insightful status/ad-hoc reports. Assurance: Responsible for providing an internal level of assurance to ensure consistent application of the project governance and standards across the portfolio/programme. Technical Skills & Experience Strong coordination skills to be able to rationalise the many and varied requirements of the role. Ability to administer systems and provide detailed and accurate reporting. Problem solving ability to identify issues or inconsistencies and demonstrate the curiosity to understand the problem, its impact and to determine the required corrective action. Strong customer focus demonstrable through activities undertaken and behaviours adopted. Good confidence and collaboration to take the lead in meetings, working with varied delivery resources to challenge where required. Good knowledge of different IT methodologies, standards and reporting frameworks. Advanced excel and MS PowerPoint skills. Strong analytical skills with an ability to organise and map large information sets to form insights. Qualifications Proven PMO / Project delivery related experience. Ideally but not essential, recognised Project Management Qualification - P3O / APMP / MSP / Prince2 / SAFe or equivalent. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Apr 13, 2026
Full time
Salary - £48,089.00 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As Technology PMO Analyst you will embed and uphold the Technology Project Management Office (PMO) ways of working across the technology portfolio, ensuring consistent application of programme and project management delivery and governance through defined processes, procedures, tools, and techniques. The role will collaborate with delivery management teams to drive adoption of these standards and maintain accurate project information, enabling visibility and informed decision-making at all levels. Additionally, the position provides assurance across programmes and portfolios by monitoring financial and schedule performance, identifying and mitigating risks, and supporting robust governance practices. Accountabilities & Responsibilities Delivery: Responsible for demonstrating a good understanding of the overall portfolio and tracking the overall progress against baseline and the proactive identification and mitigation of risks. Planning: Responsible for providing and embedding the planning standards to give a consistent and effective approach to project planning with milestone reporting to provide early sight of potential delays. Resource Management: Responsible for establishing the portfolio's overall resource needs to meet the proposed schedule. Achieving visibility is critical to ensuring the right resources are available at the right time. Supports the delivery teams by providing visibility of potential resource constraints/challenges where prioritisation may be required. Dependency Mgmt: Responsible for ensuring dependencies are clearly defined, captured and agreed with all parties and effectively tracked and reported. Reporting: Responsible for creating accurate and insightful status/ad-hoc reports. Assurance: Responsible for providing an internal level of assurance to ensure consistent application of the project governance and standards across the portfolio/programme. Technical Skills & Experience Strong coordination skills to be able to rationalise the many and varied requirements of the role. Ability to administer systems and provide detailed and accurate reporting. Problem solving ability to identify issues or inconsistencies and demonstrate the curiosity to understand the problem, its impact and to determine the required corrective action. Strong customer focus demonstrable through activities undertaken and behaviours adopted. Good confidence and collaboration to take the lead in meetings, working with varied delivery resources to challenge where required. Good knowledge of different IT methodologies, standards and reporting frameworks. Advanced excel and MS PowerPoint skills. Strong analytical skills with an ability to organise and map large information sets to form insights. Qualifications Proven PMO / Project delivery related experience. Ideally but not essential, recognised Project Management Qualification - P3O / APMP / MSP / Prince2 / SAFe or equivalent. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
MUFG Analyst Program - Analyst page is loaded MUFG Analyst Program - Analystlocations: Sydney Branch: Melbourne Branchtime type: Full timeposted on: Posted 6 Days Agotime left to apply: End Date: April 17, 2026 (12 days left to apply)job requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. About the role: By successfully gaining a placement in MUFG's Analyst Programme you will be joining the Global Corporate and Investment Banking ( GCIB ) team within Japan's largest Bank and one of the largest globally.Operating in over 40 countries, MUFG has a leading presence in the Australasian market primarily servicing clients in the large corporate and institutional space. The MUFG Trainee Analyst Programme will provide an opportunity to build multi-faceted skills and experience with exposure to various business functions, offering a clear career pathway.The successful candidates will be asked to rotate across various business functions, including our structured lending businesses, ESG and Portfolio, and gain exposure to industry coverage areas across relationship management teams.In a local business with both a long history in Oceania but also very strong recent growth, there are major opportunities to join our team at his juncture and be part of our next phase of growth. What you'll be doing: As a member of GCIB, you will be responsible for a range of day-to-day tasks, including: Assist in the marketing and management of customer related financing and credit requests Preparation of client presentations and other materials for clients Learn the basics of structured financing across modelling, documentation and customer engagement Proactively learn and adhere to MUFG internal processes and policies, Compliance and provide other ad hoc support to Relationship Managers Build a personal brand and a trusted rapport across the MUFG network What we are looking for: Business / Commerce / Law Degree from a leading university is essential Proficiency in Microsoft Office, in particular, Microsoft Excel Possess an understanding of financial and economic markets Be able to engage in independent research & analysis of customers and markets and apply critical thinking and a high level of attention to detail The ability to communicate clearly both in writing and verbally Strong interpersonal and presentations skills A team player who is adaptable in a fast-paced environment Shows initiative, enthusiasm and a 'can-do' approach An analytical mindset and creative problem-solving skills The ability to work independently and prioritize a number of tasks across various work streams and alongside a number of stakeholders The opportunity: Supportive team environment to start your career Structured and on the job learning and development Opportunities to join regional and global Analysts for aligned training Permanent role at the end of the rotations Opportunity to experience different products and sectors across Corporate and Investment Banking Eligibility and Criteria Graduated in 2024, 2025 or by June 2026 Unrestricted Australian Work Rights Able to engage in full time work Application and Key Timelines Please submit your CV and university transcript Application Closing Date - Friday, 17 April 2026 Interview Week - Tuesday, 28 April 2026 Presentation Week - Monday, 4 May 2026 Programme Start - 15 June 2026 Global Programme Connection Month - London, UK - August 2026 Our culture: MUFG fosters a highly professional, supportive work environment that enables our employees to help maximize our customers' prosperity. We focus on building long-term customer relationships and giving back to our communities in order to develop shared and sustainable growth for a better world.Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
Apr 13, 2026
Full time
MUFG Analyst Program - Analyst page is loaded MUFG Analyst Program - Analystlocations: Sydney Branch: Melbourne Branchtime type: Full timeposted on: Posted 6 Days Agotime left to apply: End Date: April 17, 2026 (12 days left to apply)job requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. About the role: By successfully gaining a placement in MUFG's Analyst Programme you will be joining the Global Corporate and Investment Banking ( GCIB ) team within Japan's largest Bank and one of the largest globally.Operating in over 40 countries, MUFG has a leading presence in the Australasian market primarily servicing clients in the large corporate and institutional space. The MUFG Trainee Analyst Programme will provide an opportunity to build multi-faceted skills and experience with exposure to various business functions, offering a clear career pathway.The successful candidates will be asked to rotate across various business functions, including our structured lending businesses, ESG and Portfolio, and gain exposure to industry coverage areas across relationship management teams.In a local business with both a long history in Oceania but also very strong recent growth, there are major opportunities to join our team at his juncture and be part of our next phase of growth. What you'll be doing: As a member of GCIB, you will be responsible for a range of day-to-day tasks, including: Assist in the marketing and management of customer related financing and credit requests Preparation of client presentations and other materials for clients Learn the basics of structured financing across modelling, documentation and customer engagement Proactively learn and adhere to MUFG internal processes and policies, Compliance and provide other ad hoc support to Relationship Managers Build a personal brand and a trusted rapport across the MUFG network What we are looking for: Business / Commerce / Law Degree from a leading university is essential Proficiency in Microsoft Office, in particular, Microsoft Excel Possess an understanding of financial and economic markets Be able to engage in independent research & analysis of customers and markets and apply critical thinking and a high level of attention to detail The ability to communicate clearly both in writing and verbally Strong interpersonal and presentations skills A team player who is adaptable in a fast-paced environment Shows initiative, enthusiasm and a 'can-do' approach An analytical mindset and creative problem-solving skills The ability to work independently and prioritize a number of tasks across various work streams and alongside a number of stakeholders The opportunity: Supportive team environment to start your career Structured and on the job learning and development Opportunities to join regional and global Analysts for aligned training Permanent role at the end of the rotations Opportunity to experience different products and sectors across Corporate and Investment Banking Eligibility and Criteria Graduated in 2024, 2025 or by June 2026 Unrestricted Australian Work Rights Able to engage in full time work Application and Key Timelines Please submit your CV and university transcript Application Closing Date - Friday, 17 April 2026 Interview Week - Tuesday, 28 April 2026 Presentation Week - Monday, 4 May 2026 Programme Start - 15 June 2026 Global Programme Connection Month - London, UK - August 2026 Our culture: MUFG fosters a highly professional, supportive work environment that enables our employees to help maximize our customers' prosperity. We focus on building long-term customer relationships and giving back to our communities in order to develop shared and sustainable growth for a better world.Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Who we are Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. Purpose To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Commitment to providing a first-class service to customers and repairers Good knowledge of Microsoft Office Deadline for applications is 5pm Wednesday 15th April 2026. Industry Recognised, Award Winning - a true team contribution Vizion continues to be awarded as an industry leader and innovator by both bodyshop magazine and ABP, two of the industry's media giants and voted by repairers and industry gurus. We strive to maintain this achievement through employee engagement and collaboration. Want to join a growing team? We look forward to meeting you! Diversity and inclusion are the cornerstone of our culture and a fundamental part of our overall growth strategy. We create healthy work environments for our employees, regardless of their gender, sexual orientation, disability, age, or ethnicity. Employee benefits and rewards Vizion offers a competitive benefits package which includes 24/7 GP access, reimbursement of health costs and shopping rewards. Vizion also offers Employee Recognition rewards, weekly dress down days, monthly free lunches and health initiatives such as free fruit days. Great leadership to help you thrive Vizion is recognised as an industry leader across the automotive sector for innovation, solutions and our reputation within and across the industries in which we operate. Our leadership is often acknowledged by leading publications and professional organisations.
Apr 13, 2026
Full time
37.5 hours per week, Monday to Friday plus 1 in 6 Saturdays (8.30am - 12.30pm) Employee health and benefits scheme, including anonymous counselling service, 24/7 GP service, retail and gym discounts and medical cashback scheme 21 days annual leave Additional birthday holiday Performance based salary increments Fun Company events and functions Free parking Monthly free food days Close to shops and amenities Reward and recognition Who we are Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. Purpose To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Commitment to providing a first-class service to customers and repairers Good knowledge of Microsoft Office Deadline for applications is 5pm Wednesday 15th April 2026. Industry Recognised, Award Winning - a true team contribution Vizion continues to be awarded as an industry leader and innovator by both bodyshop magazine and ABP, two of the industry's media giants and voted by repairers and industry gurus. We strive to maintain this achievement through employee engagement and collaboration. Want to join a growing team? We look forward to meeting you! Diversity and inclusion are the cornerstone of our culture and a fundamental part of our overall growth strategy. We create healthy work environments for our employees, regardless of their gender, sexual orientation, disability, age, or ethnicity. Employee benefits and rewards Vizion offers a competitive benefits package which includes 24/7 GP access, reimbursement of health costs and shopping rewards. Vizion also offers Employee Recognition rewards, weekly dress down days, monthly free lunches and health initiatives such as free fruit days. Great leadership to help you thrive Vizion is recognised as an industry leader across the automotive sector for innovation, solutions and our reputation within and across the industries in which we operate. Our leadership is often acknowledged by leading publications and professional organisations.
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Role Purpose: The Property & Investments Finance team plays a pivotal role in providing clear financial insight, analysis and guidance across the property portfolio and capital projects. We have a great opportunity to join the team as a Finance Analyst responsible for the financial management of 3 key Property Costs lines (Rent, Rates and Service Charge) covering c.800 Superdrug stores. The role will also involve the management of the Rent costs for our sister company Savers, c.500 stores.We care about individual career development and were looking for someone who wants to grow with us, with the business supporting you towards either CIMA, ACCA or ACA accreditation. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform A typical day in this role includes: Business partnering the Property leadership team, providing timely, accurate and insightful analysis to support delivery of company targets and profitability.Ownership of month end processes for Rent, Rates and Service Charge, including calculation and posting of accruals and prepayments, and providing clear explanations of variances where appropriatePreparation of Balance Sheet reconciliations ensuring they are completed with a high degree of accuracyResponsibility for updating Oracle Property Manager on a monthly basis for all changes in leases and assisting the Finance Manager with other tasks required for IFRS16 ReportingSupporting the Finance Manager with the Quarterly Forecasting and the Annual Budgeting processes, coordinating inputs from Property and external stakeholders and producing high quality outputs for Board review.Building strong relationships with external Finance teams across our 3rd party providers and attending relevant supplier meetingsDeveloping an understanding of all areas controlled by the Property function in order to support on adhoc analysis / help provide support to the wider Property & Investments Finance team where appropriateIdentifying opportunities to improve reporting, processes and system use to deliver better insight efficientlySubstituting for the Finance Manager in their absence. Key Responsibilities: Understand customer needs and empowers others to remove any barriers to deliver great service. Use positive language and behaviours in all interactions with customers and colleagues, building trust and rapport. Suggests and supports new ideas and ways of working which are designed to improve service. See every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them. This job is a good fit for you if you: Enjoy owning end-to-end financial processes and taking accountability for accuracy, control and deliveryAre confident managing large complex data sets and can bring structure and clarity Have strong attention to detail, are self-motivated, confident and enthusiasticLike working closely with both finance and non-finance stakeholders, building strong relationships and challenging constructively where needed. Confidently communicate, challenge and give feedback to others.Encourage teamwork & collaboration between their own team and others.Recognise the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.Seek feedback and listens to it, takes responsibility to find positive outcomes and solutions.Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. What youll need: Part Qualified CIMA/ACCA/ACA or relevant University degree (minimum of 2:1 grade)Experience using Excel (essential)Working knowledge of Oracle (desirable)Strong communication and time management skillsAbility to work in a fast pace and dynamic environmentAbility to develop strong working relationships both across the business and with third parties, including working with non-finance stakeholders Technical Responsibilities: Actively looks for new ways of working through Ai that would benefit the business and move things forward.Actively developing your ability to use AI effectively and think critically about outputs.Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!Unrivalled Learning and Development programmesEnhanced maternity/shared parental/adoption leave, company
Apr 13, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day! Location: East Croydon Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Role Purpose: The Property & Investments Finance team plays a pivotal role in providing clear financial insight, analysis and guidance across the property portfolio and capital projects. We have a great opportunity to join the team as a Finance Analyst responsible for the financial management of 3 key Property Costs lines (Rent, Rates and Service Charge) covering c.800 Superdrug stores. The role will also involve the management of the Rent costs for our sister company Savers, c.500 stores.We care about individual career development and were looking for someone who wants to grow with us, with the business supporting you towards either CIMA, ACCA or ACA accreditation. Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform A typical day in this role includes: Business partnering the Property leadership team, providing timely, accurate and insightful analysis to support delivery of company targets and profitability.Ownership of month end processes for Rent, Rates and Service Charge, including calculation and posting of accruals and prepayments, and providing clear explanations of variances where appropriatePreparation of Balance Sheet reconciliations ensuring they are completed with a high degree of accuracyResponsibility for updating Oracle Property Manager on a monthly basis for all changes in leases and assisting the Finance Manager with other tasks required for IFRS16 ReportingSupporting the Finance Manager with the Quarterly Forecasting and the Annual Budgeting processes, coordinating inputs from Property and external stakeholders and producing high quality outputs for Board review.Building strong relationships with external Finance teams across our 3rd party providers and attending relevant supplier meetingsDeveloping an understanding of all areas controlled by the Property function in order to support on adhoc analysis / help provide support to the wider Property & Investments Finance team where appropriateIdentifying opportunities to improve reporting, processes and system use to deliver better insight efficientlySubstituting for the Finance Manager in their absence. Key Responsibilities: Understand customer needs and empowers others to remove any barriers to deliver great service. Use positive language and behaviours in all interactions with customers and colleagues, building trust and rapport. Suggests and supports new ideas and ways of working which are designed to improve service. See every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them. This job is a good fit for you if you: Enjoy owning end-to-end financial processes and taking accountability for accuracy, control and deliveryAre confident managing large complex data sets and can bring structure and clarity Have strong attention to detail, are self-motivated, confident and enthusiasticLike working closely with both finance and non-finance stakeholders, building strong relationships and challenging constructively where needed. Confidently communicate, challenge and give feedback to others.Encourage teamwork & collaboration between their own team and others.Recognise the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.Seek feedback and listens to it, takes responsibility to find positive outcomes and solutions.Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. What youll need: Part Qualified CIMA/ACCA/ACA or relevant University degree (minimum of 2:1 grade)Experience using Excel (essential)Working knowledge of Oracle (desirable)Strong communication and time management skillsAbility to work in a fast pace and dynamic environmentAbility to develop strong working relationships both across the business and with third parties, including working with non-finance stakeholders Technical Responsibilities: Actively looks for new ways of working through Ai that would benefit the business and move things forward.Actively developing your ability to use AI effectively and think critically about outputs.Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!Unrivalled Learning and Development programmesEnhanced maternity/shared parental/adoption leave, company
