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Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers and delivery teams to ensure not only that our clients receive proper answers to their queries, but also that our product is in line with their expectations. Suade is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers. You will be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities Be the first line of contact with our clients, solving their information queries and providing workarounds when necessary. Provide clear and concise explanations to customers, ensuring they understand the issue and resolution steps. Escalate unresolved issues to higher-level support or development teams, providing detailed documentation of the issue and troubleshooting steps taken. Follow up with customers to ensure their issues are fully resolved and they are satisfied with the resolution. Empathise with our clients and see the system from their perspective to find long-term solutions rather than short-term wins. Maintain accurate records of customer interactions and support activities in our ticketing system Create and update support documentation, FAQs and knowledge base articles to assist customers in resolving common issues independently. Work closely with other support engineers and cross-functional teams to share knowledge and best practices. Participate in regular team meetings and training sessions to stay updated on product changes and improvements. Contribute to a positive and collaborative team environment. Qualifications Basic understanding of financial products (Securities, Derivatives, etc.) and the ability to communicate technical information to non-technical staff in a way that is easy to understand. Basic knowledge of excel (formulas, pivot-tables). Highly organized, the capacity to multitask and work within short time constraints. Quick learner, self-motivated, detailed-oriented, and able to work with minimal supervision. Excellent English verbal/listening and written communication skills with demonstrated ability to communicate effectively with cross-functional teams. Preferred Requirements Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space. Previous experience working with support desk tools (Zendesk, Freshdesk, Jira, etc.). Previous experience working with engineering teams. Familiarity with at least one of the reporting requirements: COREP/FINREP/LIQUIDITY/IFR/MAS610. Basic knowledge of Python and SQL. Benefits 25 days holiday + Bank Holidays Flexible holiday - choose when you take your holidays by opting out of bank holidays if you would like! Additional annual leave holiday - An extra day of annual leave for every 3 years you work at Suade in addition to your existing 25 days on a pro rata basis. Company Pension Maternity leave and extraordinary paternity leave Flexible working hours Company laptop Work from home budget/homeset up: £500 for new starters £500 annual training/development subsidy Perkbox

Select how often (in days) to receive an alert: Bauer Media Audio is Europe's largest commercial audio broadcaster. We are on a journey to evolve the world of audio and continue to deliver for our audiences across Broadcast and Digital by sustained innovation across our entireproduct and technology estate. The Director of Product B2B (m/f/d) is a senior leadership role responsible for driving the vision, strategy and implementation of high-quality software products that deliver Bauer Media Audio internal needs. Alongside setting the Product strategy, they will foster a culture of excellence, working closely with other peers in Technology and the wider business. This is a key role in the BMA Technology organisation, focusing on delivering value to BMA across nine international markets, ensuring great collaboration and cooperation with market teams. It requires the individual to have a solid product development experience in complex environments, leading large scale teams & projects, inspiring and motivating them and stakehodlers alike. Main Responsibilities Develop and own the multi-year product roadmap for the audio business systems portfolio, aligned with company strategy and market opportunity. Identify emerging trends in professional audio, signal processing, DSP, AV-over-IP, conferencing, and cloud-enabled systems. Define product positioning, value propositions, and competitive differentiation. Lead cross-functional teams to bring new business focused audio products from concept to launch. Prioritize features, technical requirements, and user experience improvements based on customer research, data insights, and market dynamics. Oversee product lifecycle management and strategies for continuous improvement. Technical & Engineering Collaboration Partner closely with engineering leadership to ensure system architecture, technical feasibility, and development plans are in place and future proof. Facilitate trade-off decisions between cost, performance, and time-to-market. Ensure robust testing processes and product quality standards across hardware and software. Work with commercial/sales and other teams to develop a product vision & strategy that delivers on business needs. Represent the company at industry events, technology forums, and partner meetings. Monitor performance metrics, forecast demand, and drive operational efficiency. Lead business cases for new opportunities, including ROI modelling. Leadership & Team Development Mentor and develop product managers and business analysts in the team. Foster a culture of innovation, accountability, and customer-first thinking. Enhance processes for product planning, documentation, and agile development. Main Objectives Delivering Value:Ensure the teams deliver customer and market-driven solutions that align with overall business objectives. Operational Excellence: Oversee product operational performance, ensuring that products and systems are robust, scalable, and secure. Team Growth & Development:Ensure the team remains motivated, well-supported, and continuously improving in terms of technical and personal development. Job Requirements Personal skills: Organisation & Prioritisation: Ability to manage multiple projects and demands, ensuring that business and market needs are met in a timely manner. Clear Communication:Strong written and verbal communication skills, particularly in managing high-pressure situations like incident escalations. Resilience & Adaptability: Ability to maintain calm and clarity under pressure, demonstrating strong decision-making and problem-solving skills in complex technical environments. Strong problem-solving abilities, with a technical background that allows for effective management of complex back-end systems. High emotional intelligence, with a focus on empathy-driven communication and conflict resolution. Adaptable and decisive, capable of handling shifting priorities in a fast-paced environment. Excellent organisational skills, able to manage multiple projects and tasks concurrently. Collaboration & Empathy: Strong interpersonal skills, enabling effective collaboration with internal teams and external stakeholders. A focus on transparent and empathetic communication. Conflict Resolution:Ability to mediate disputes within the team and ensure conflicts are resolved constructively. Stakeholder Management: Proven ability to interact and influence product and technology teams, aligning technical work with business objectives. Location Manchester, UK-wide (hybrid) About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe's largest Publishers. From women's and celebrities' magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France - both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people's everyday lives. What's in it for you You'll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider - Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You'll have the opportunity for flexible working. And much more! Find the full details of our benefits here We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know by emailing We are actively recruiting for this position, so the job advert may close earlier than expected. If you have any feedback regarding our UK recruitment process, please email we would love to hear from you. Date Job Posting Last Updated: 18 Feb 2026

We are looking for a self-motivated and experienced senior analyst to join the Business Intelligence Team within The Greater Manchester Cancer Alliance. As a senior analyst, you will be leading on the intelligence elements of transformational projects within the Greater Manchester Cancer System that supports both operational improvements and progress towards the early diagnosis ambition. Utilising strong communication skills, you will be able to present analytical outputs to a range of stakeholders ensuring message penetration at all levels. You will have experience of working within healthcare, or a related discipline, in an analytical capacity. To balance existing skills within the team, we especially welcome applicants with robust SQL, Python or data science experience. With support from your line manager and colleagues you will utilise your skills in dynamic work prioritisation, balancing evolving executive demands against long term projects. You will have experience managing analytical resource and are able to delegate responsibilities, where appropriate, effectively. Main duties of the job Key areas of responsibility include: Working with colleagues to scope and produce new business intelligence products - including self-service dashboards and briefing documents. Effective communication of findings, including verbally or via written reports and visualisations. Responding to dynamic, time sensitive 'ad hoc' intelligence requests from the Alliance Executive Coordinating the deployment of analytical products, ensuring stakeholders are empowered to utilise them on a self-service basis. Working collaboratively with analysts within the wider Greater Manchester system, including within Hospital Trusts and the Integrate Care Partnership. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities ROLES AND RESPONSIBILITIES Leadership and expertise To lead on delegated projects, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.Pro-actively manage stakeholders, respond to and resolve conflict when this arises through facilitation or other appropriate mechanisms.Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost effective manner.Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resources.Demonstrate effective stakeholder management.Support other project managers as and when required.Take into account the impact of any change the projects will have on the business and oversee handover of any products to ensure full ownership and buy-in within the business Advocate the projects at senior and executive levels and ensure active engagement and sponsorship within NHS as a whole.Ensure that the projects maintain business focus, have clear authority and that the context, including risks, is actively managed in alignment with the strategic priorities of NHS.Engage with senior BI representatives from BI teams across GM.Contribute to a collaborative working environment to share learning, innovation and resource.Co-ordination of communication & flows of data and reporting at local and regional level.Responsible for co-ordinating the activities, training and workload of the Band 5 analystsResponsible for system management of the GM Cancer presence within the GMHSCP Tableau environment (Data Sources, Reports) including detailed configuration of systems permissions affecting access to patient identifiable informationResponsible for assessing and planning the equipment needs of the GM Cancer Information Function Set-up and organisation Ensure delegated projects and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required.Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes.Look for opportunities to reduce inefficiency and maximise the use of resource across the Service, and act upon them to deliver. Improving quality and outcomes To contribute to a robust process and system to produce insightful Cancer performance reporting across the GM region within modern BI Infrastructure.Develop population focused reporting working towards realisation of the GM Cancer Plan.To manage the delivery of delegated Cancer analysis for Greater Manchester Health and Social Care Partnership (GMHSCP). These priorities will include assurance and accountability, commissioning, transformation, quality and safety, finance and policy and strategy developmentTo ensure that quality and outcomes are the focus of all analytical work undertakenTo ensure that clinical leadership is central to the delivery of all NHS England activities Communication and support To work closely with analysts in other key partner organisations, consistent with partnership agreements.Able to use input from stakeholders as part of the wider context of work and understand potential sources of bias.Can mentor others through understanding NHS context for their work.To work closely with national and regional executives and their senior teams, championing the use of analysis and insight to improve decision-making on key priorities across NHS EnglandTo develop strong networks with key internal and external stakeholders and partners to ensure alignment and coordination of work to maximise impact. Data and information Develop safe yet functional flows of data from the various sources of cancer data, both national and local to deliver a GM & GMEC system view.Developing reports summarising status on issues, appraising outcomes, and providing progress reports for the Head of Department.Collate as required, a range of information and lead appropriate analysis to develop robust business cases and contribute to project products.Analyse, interpret and present data to highlight issues, risks and support decision making.Undertaking risk assessments in line with the G&SCP risk assessment processDevelop efficient processes for data collection, transformation and extraction.Develop robust and efficient datasets to feed the requirements of the business intelligence team. They will manage the dissemination of datasets to be available for data visualisation. Planning, Development of Service and reporting To use analytical techniques appropriately to improve decision making in support of NHS Englands core objectives.To ensure that analytical resources are focused on areas where they can have maximum impact.To develop excellent relationships with external providers of information and analysis and ensure alignment and fit.Awareness and practice of NHS Englands relevant external processes for decision making in progressing options, business cases or policy development. For example, economic impact assessment, health impact assessment and strategic needs assessments.They will manage projects to deliver key reporting enhancements to support the collaboration of existing work. They will develop and implement original and innovative solutions to BI problems across the system, to facilitate operational transformation.Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs) which may impact service.Proposes changes to own function making recommendations for other service delivery. Person Specification Values and Behaviours Committed to quality in all that they do Values diversity and difference and promotes equality of opportunity Committed to working to help clinicians deliver better outcomes for patients Committed to patient and carer involvement in the development of health services Committed to the use of evidence and clinical consensus to bring about change Operates with integrity and openness Committed to personal development and supporting others to do the same Energetic and enthusiastic, capable of generating enthusiasm in others Qualifications Educated to Degree level in a relevant subject (such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline) or equivalent level of qualification or significant equivalent previous proven experience in specialist area. Knowledge and Experience Understanding of NHS / Local Authority data flows & legislation linked to performance, planning & accountability frameworks pertaining to the NHS. Experience of triangulating data from different sources and demonstrate an appreciation of the differences that might occur in large datasets Experience of working in Health and Social Care services as either a provider or commissioner. . click apply for full job details

a text-decoration: none; color: ; tr th, tr td border: 1px solid ; tr th background-color: ; Full-Time Functional Assessor Entry Level (Ilford) Salary: £46,813 + £2,000 uplift in year one + performance-related bonus Location: Ilford Training: Full 6-month programme provided Contract: Full-time About the Role Our client in Ilford is now recruiting full-time Functional Assessors at entry level, offering a structured and supportive pathway for clinicians seeking a transition away from traditional hands-on or shift-based clinical roles. This role is ideal for healthcare professionals wanting predictable daytime hours, a healthier worklife balance, and the opportunity to use their clinical expertise in a structured assessment-based environment. What Youll Do Conduct functional assessment consultations with claimants Review medical evidence and prepare clear, structured clinical reports Work within established clinical guidelines to ensure objective, fair assessments Participate in ongoing CPD as part of a comprehensive 6-month training programme Benefit from consistent weekday hours with no shifts, no nights, and no weekend work What We Offer £46,813 starting salary £2,000 uplift in the first year Performance-related bonus Fully funded 6-month training and onboarding programme Structured, predictable working hours Long-term development and career progression opportunities Who Were Looking For This role is open to experienced adult-practice clinicians from the following professions: Nurses (RGN, RMN, RNLD) Physiotherapists Occupational Therapists Paramedics Applicants must hold valid NMC or HCPC registration and have at least 12 months post-registration clinical experience. ? Please note: This role is NOT suitable for: RSCNs (Registered Sick Childrens Nurses) Midwives Adult-based clinical assessment experience is required in line with DWP standards. Important Eligibility Disclaimer This position is strictly for qualified and professionally registered clinicians. You must hold current NMC or HCPC registration to apply. Submitting an application without valid professional registration may constitute misrepresentation, which can be considered an offence under UK employment and professional standards legislation. Only applicants meeting the clinical requirements will be considered. Why This Role? This is an excellent opportunity for clinicians looking for a more balanced lifestyle, predictable working hours, and a chance to continue applying their professional skills in a structured, supportive environment. How to Apply If this sounds like the right next step for you, click Apply Now to submit your CV. We look forward to hearing from you. INDING JBRP1_UKTJ

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Risk and Control Client Asset Protection team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Risk and Control team is a critical component of the firm's first line of defense, responsible for ensuring the integrity of the control environment and the protection of client assets. The team works collaboratively with business operations, compliance, and internal audit to identify, assess, mitigate, and report on operational risks in accordance with firm policies and regulatory requirements. Our primary mission is to maintain a robust control framework that safeguards client assets and ensures the firm's adherence to all applicable regulations, including but not limited to the FCA's Client Assets Sourcebook (CASS). We are seeking a diligent and experienced Risk and Control professional to join our Client Asset Protection team. The successful candidate will be responsible for executing and enhancing the risk management framework specifically related to the safeguarding of client assets. This role involves performing control testing, identifying and assessing emerging risks, managing incidents, and ensuring that the firm's processes are compliant with CASS, MCAR and other relevant regulations. You will act as a subject matter expert, providing guidance and support to business units on all matters related to client asset protection. What you'll do Support the groups compliance with Financial Conduct Authority (FCA) CASS, Central Bank of Ireland (CBI) CAR, and MiFID II regulations. Lead and facilitate various governance and oversight meetings with key stakeholders and senior management. Track issues, breaches, and incidents, ensuring root cause analysis and remediation plans are robust and executed in a timely manner. Collaborate with External Audit, Internal Audit, Compliance, and key business stakeholders to coordinate audit activities, ensuring timely understanding, addressing, and evidencing of requirements. Perform thematic reviews, deep dives, and risk assessments to identify control weaknesses and emerging risks. Act as a point of contact and bridge between the client asset office and the business lines, functions on client asset matters. Provide oversight over the groups Managers Controls Assessment (MCA) and the Client Asset Risk Evaluation (CARE). Collaborate with partners in business to ensure they are aware of their regulatory obligations. Help drive and manage control enhancements focused on increasing efficiency and reducing risk. What we'll need from you Relevant experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry. Knowledge of Client Assets and Depositor Protection regulations in the UK and Ireland highly desirable. Able to balance regulatory requirements with business practicality. Ability to identify, measure, and manage key risks and controls. Proven experience in implementing sustainable solutions and improving processes. Strong analytical skills to evaluate complex risk, control and regulatory activities and processes. Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level. Strong problem-solving and decision-making skills. Ability to manage multiple tasks and priorities. Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. What we can offer you This role offers significant exposure to senior leadership and a broad view of the firm's operations. The successful candidate will develop deep subject matter expertise in a highly critical area, providing an excellent foundation for future leadership opportunities within risk management, compliance, or business management. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure. Discretionary annual performance related bonus. Private medical insurance packages to suit your personal circumstances. Employee Assistance Program. Pension Plan. Paid Parental Leave. Special discounts for employees, family, and friends. Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.