The Opportunity: Fisher Investment Europe's Global Marketing Group is the lead generation engine for the European Private Client Group, and the Marketing Data & Analytics Team plays a critical role in that process. In this position, you will help guide key decisions while assessing performance. As a Marketing Data & Analytics Analyst, you will help maintain the flow of data through the department, provide timely analysis and reporting to all levels of Marketing stakeholders, and assist in ad hoc requests and long-term developments. Utilizing skills in SQL, Excel, VBA, PowerBI, and more, you will build reporting and hone your project management skills to support infrastructure improvements. You will also learn how to critically assess problems and opportunities to improve bottom-line results. Performance will be judged on the ability to solve problems, communicate, and assist internal clients and all other teams in Global PCG Marketing. The Day-to-Day: Work with Marketing management to support all phases of Marketing efforts Build and maintain daily reporting for global Marketing teams Build and automate new and existing processes Understanding the "why" and "how" of department data flow Communicate clearly by distilling information down for a non-technical audience Provide data-driven analysis and insights to optimize campaign performance Collaborate with other analysts, Marketing managers, and database developers on both strategic initiatives and ongoing data infrastructure enhancement projects Manage ad-hoc data requests to help meet a variety of needs such as troubleshooting data oddities, QA'ing, modeling, and more Your Qualifications: 2+ years Marketing Data Analytics experience Strong proficiency in SQL, Excel, PowerBI, and relational databases Attention to detail and a history of managing complexity Demonstrated leadership and self-direction; capacity for learning new skills and a willingness to share knowledge and teach others Ability to communicate both technical and non-technical insights to all levels of management Strong project management skills Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
Apr 26, 2026
Full time
The Opportunity: Fisher Investment Europe's Global Marketing Group is the lead generation engine for the European Private Client Group, and the Marketing Data & Analytics Team plays a critical role in that process. In this position, you will help guide key decisions while assessing performance. As a Marketing Data & Analytics Analyst, you will help maintain the flow of data through the department, provide timely analysis and reporting to all levels of Marketing stakeholders, and assist in ad hoc requests and long-term developments. Utilizing skills in SQL, Excel, VBA, PowerBI, and more, you will build reporting and hone your project management skills to support infrastructure improvements. You will also learn how to critically assess problems and opportunities to improve bottom-line results. Performance will be judged on the ability to solve problems, communicate, and assist internal clients and all other teams in Global PCG Marketing. The Day-to-Day: Work with Marketing management to support all phases of Marketing efforts Build and maintain daily reporting for global Marketing teams Build and automate new and existing processes Understanding the "why" and "how" of department data flow Communicate clearly by distilling information down for a non-technical audience Provide data-driven analysis and insights to optimize campaign performance Collaborate with other analysts, Marketing managers, and database developers on both strategic initiatives and ongoing data infrastructure enhancement projects Manage ad-hoc data requests to help meet a variety of needs such as troubleshooting data oddities, QA'ing, modeling, and more Your Qualifications: 2+ years Marketing Data Analytics experience Strong proficiency in SQL, Excel, PowerBI, and relational databases Attention to detail and a history of managing complexity Demonstrated leadership and self-direction; capacity for learning new skills and a willingness to share knowledge and teach others Ability to communicate both technical and non-technical insights to all levels of management Strong project management skills Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians. It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees $10,000 fertility, hormonal health and family-forming benefit A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions Gym subsidy of up to £50 per month Employee Assistance Program and other emotional wellbeing services A collaborative working environment that practises ongoing training, educational support and employee appreciation events This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change. Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency. FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER
The Role This is a key role reporting to the Network Performance Manager within the water network team. The role allows Water Networks to deliver against its strategic targets by the delivery against the Distribution Operations Maintenance Strategy (DOMS), Leakage Customer and Efficiency targets within the regulatory framework. This role is pivotal in helping United Utilities Water Network achieve its vision. You'll ensure that high quality information is produced that enables effective and efficient management of our water resources by identifying areas for leakage detection through analysis of flow, pressure and consumption data playing a critical part in allowing UU to achieve its company leakage target. Key accountabilities Ensuring all information reported is Reliable, Accurate and Complete Collecting, processing and analysing data provided by Operations and Asset Management and Delivery Reacting to flow changes in an appropriate manner to ensure any out breaks of leakage are resolved effectively Being responsible for producing DMA and Upstream leakage reports for Network Operations Being a local expert user for Netbase & INS • Ensuring that Asset Data is maintained correctly on our corporate systems Identifying areas of interest for detection teams Liaising with the Supply and Demand team to ensure that data input into the corporate leakage reporting systems is accurate Providing information to improve the effectiveness of our resources Scheduling work for detection teams Reviewing consumption data to ensure that it has be accurately recorded Ensuring all activities comply with Health and Safety Legislation, including dynamic risk assessment Being responsible for your own development Working in partnership with operations, alliance and contract employees to ensure work activities are completed within the agreed timescales Skills & experience Minimum ONC or equivalent qualification Able to demonstrate good technical understanding. You'll have an understanding of water network connectivity, pressure control and leakage detection methods as well as understanding the impact Leakage has on UUs vision to be a world class operator of utility infrastructure. Be proactive and confident in the way you deal with work and in dealing with the wider team Have the ability to manage own workload and work on own initiative to strict deadlines Demonstrate strong interpersonal skills Have the ability to work as a team to deliver high performance and have a proven record of achieving goals, objectives and scorecard measures Have working experience of Microsoft office applications inc advanced excel knowledge Demonstrate experience of Netbase, Watercore(or other trending software), Onemap & INS This role may not be eligible for sponsorship Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Salary - £38,346 Work Type - Onsite Job Location - Blackburn waste water treatment works, Cuerdale Lane Samlesbury Blackburn Lancashire PR5 0UY Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Apr 25, 2026
Full time
The Role This is a key role reporting to the Network Performance Manager within the water network team. The role allows Water Networks to deliver against its strategic targets by the delivery against the Distribution Operations Maintenance Strategy (DOMS), Leakage Customer and Efficiency targets within the regulatory framework. This role is pivotal in helping United Utilities Water Network achieve its vision. You'll ensure that high quality information is produced that enables effective and efficient management of our water resources by identifying areas for leakage detection through analysis of flow, pressure and consumption data playing a critical part in allowing UU to achieve its company leakage target. Key accountabilities Ensuring all information reported is Reliable, Accurate and Complete Collecting, processing and analysing data provided by Operations and Asset Management and Delivery Reacting to flow changes in an appropriate manner to ensure any out breaks of leakage are resolved effectively Being responsible for producing DMA and Upstream leakage reports for Network Operations Being a local expert user for Netbase & INS • Ensuring that Asset Data is maintained correctly on our corporate systems Identifying areas of interest for detection teams Liaising with the Supply and Demand team to ensure that data input into the corporate leakage reporting systems is accurate Providing information to improve the effectiveness of our resources Scheduling work for detection teams Reviewing consumption data to ensure that it has be accurately recorded Ensuring all activities comply with Health and Safety Legislation, including dynamic risk assessment Being responsible for your own development Working in partnership with operations, alliance and contract employees to ensure work activities are completed within the agreed timescales Skills & experience Minimum ONC or equivalent qualification Able to demonstrate good technical understanding. You'll have an understanding of water network connectivity, pressure control and leakage detection methods as well as understanding the impact Leakage has on UUs vision to be a world class operator of utility infrastructure. Be proactive and confident in the way you deal with work and in dealing with the wider team Have the ability to manage own workload and work on own initiative to strict deadlines Demonstrate strong interpersonal skills Have the ability to work as a team to deliver high performance and have a proven record of achieving goals, objectives and scorecard measures Have working experience of Microsoft office applications inc advanced excel knowledge Demonstrate experience of Netbase, Watercore(or other trending software), Onemap & INS This role may not be eligible for sponsorship Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Salary - £38,346 Work Type - Onsite Job Location - Blackburn waste water treatment works, Cuerdale Lane Samlesbury Blackburn Lancashire PR5 0UY Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Desktop Support Analyst - 2nd Line Location: Hybrid - Croydon Head Office (From 2 days per week) and Remote Salary: £35,000 to £36,500 per annum plus Civil Service Pension and other benefits Tenure: Permanent - Unfortunately we are unable to consider applicants that require sponsorship for this position Position type: Full Time At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK. Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system-playing a vital role in strengthening retirement security nationwide. We're looking for a Desktop Support Analyst to join our busy Service Delivery team to become a critical customer-facing member of the Department. The key responsibility includes providing exceptional service delivery and user experience in a Microsoft 365 (M365) cloud-first environment. No day is ever the same; typical tasks will include managing various incidents, fulfilling service requests, processing devices, system builds, script development, network troubleshooting, software / application handling, and optimising support practices. We're looking for someone with a proven track record in a 2nd line support role. This should be from a professional services environment (financial services preferred) that deals with business-critical teams in an end-user organisation, rather than working in a managed services or IT consultancy setting. You'll bring excellent customer service skills to everything you do - this includes the ability to clearly communicate both technical and non-technical information to a diverse user base, remain calm and effective under pressure, and apply a logical, structured approach to prioritising tasks. You'll have a natural aptitude for problem-solving and be comfortable maintaining a consistently high standard of work, whether operating independently or as part of a supervised team. You'll demonstrate a high level of knowledge in Microsoft 365 and it's applications, alongside solid experience in incident management, fault diagnosis and resolution. An ITIL Service Management qualification, or experience working within a team that follows ITIL-aligned practices, is highly desirable. Sound like you? Apply now. The Service Delivery team at the PPF provide a 7am - 7pm technology service at two sites located in the Croydon Head Office and the smaller Cannon Street (London) office. The post-holder will deliver this role from the Croydon location and may, on the rare occasion, be expected to travel to the London site. In exceptional circumstances where incidents occur there may be a business need to work out of hours. We're proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required. We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you'll be welcome here. No agencies please
Apr 24, 2026
Full time
Desktop Support Analyst - 2nd Line Location: Hybrid - Croydon Head Office (From 2 days per week) and Remote Salary: £35,000 to £36,500 per annum plus Civil Service Pension and other benefits Tenure: Permanent - Unfortunately we are unable to consider applicants that require sponsorship for this position Position type: Full Time At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK. Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system-playing a vital role in strengthening retirement security nationwide. We're looking for a Desktop Support Analyst to join our busy Service Delivery team to become a critical customer-facing member of the Department. The key responsibility includes providing exceptional service delivery and user experience in a Microsoft 365 (M365) cloud-first environment. No day is ever the same; typical tasks will include managing various incidents, fulfilling service requests, processing devices, system builds, script development, network troubleshooting, software / application handling, and optimising support practices. We're looking for someone with a proven track record in a 2nd line support role. This should be from a professional services environment (financial services preferred) that deals with business-critical teams in an end-user organisation, rather than working in a managed services or IT consultancy setting. You'll bring excellent customer service skills to everything you do - this includes the ability to clearly communicate both technical and non-technical information to a diverse user base, remain calm and effective under pressure, and apply a logical, structured approach to prioritising tasks. You'll have a natural aptitude for problem-solving and be comfortable maintaining a consistently high standard of work, whether operating independently or as part of a supervised team. You'll demonstrate a high level of knowledge in Microsoft 365 and it's applications, alongside solid experience in incident management, fault diagnosis and resolution. An ITIL Service Management qualification, or experience working within a team that follows ITIL-aligned practices, is highly desirable. Sound like you? Apply now. The Service Delivery team at the PPF provide a 7am - 7pm technology service at two sites located in the Croydon Head Office and the smaller Cannon Street (London) office. The post-holder will deliver this role from the Croydon location and may, on the rare occasion, be expected to travel to the London site. In exceptional circumstances where incidents occur there may be a business need to work out of hours. We're proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required. We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you'll be welcome here. No agencies please
# Lead Electrical EngineerElectrical Engineering Job DetailsLocationNottingham, United KingdomEmployment TypeFull-timeSalary£64kLevelLeadershipPosted12 days ago# Lead Electrical Engineer Overview of ResponsibilitiesFusion energy offers the potential for significant quantities of low-carbon, inherently safe, abundantly fuelled, baseload energy, supporting sustainable climate action and energy independence. While the technical challenge remains high, confidence is increasing, and the rewards of realising fusion are almost incalculable. Anticipated to come online for commercial purposes in the middle of this century, fusion offers a viable means to sustainable net zero in the UK and globally, as well as to increased energy security. The UK is currently a world leader in fusion research and development and in the drive to realise commercially viable energy from fusion, a sector with an estimated value of £tns per year.STEP (Spherical Tokamak for Energy Production) is the UK's flagship national programme to deliver a prototype fusion energy plant, targeting 2040, and a path to commercial viability of fusion. STEP is deliberately bold and ambitious and seeks people who want to be part of a world-changing endeavour and who have credible and relevant experiencing in delivery.STEP is led by the UK Fusion Energy Ltd. (UKFE), a subsidiary of UK Atomic Energy Authority (UKAEA), to focus on the delivery of the fusion prototype powerplant and, in so doing, the development of a fusion supply chain. What you'll be doing You will be a core member of the Power & Cooling Integrated Project Team, directly reporting to the Head Of Engineering - Power & Cooling.In this role you will be primarily supporting the design efforts of the STEP Prototype Powerplant by providing core expertise and capability of the systems interfacing with the tokamak.Namely you will lead and own the design, as the Lead Electrical Engineer, for key electrical systems and sub systems. You will also own any relevant and required technology development programmes seeking to develop the maturity of the SPP electrical system's design maturity.As the UKFE electrical engineering SME you will also support the Power & Cooling team with engineering governance and assurance, by providing key insight into codes & standards, processes and procedures. Finally you will support both internal and external interfaces to ensure goal alignment and delivery. By supporting the Power & Cooling area you will contribute to a deliverable design which will ultimately ensure SPP's ability to convert thermal power into electrical power that can be delivered to the grid, for the first time from a fusion energy source. Accountability 1: Electrical Subject Matter Expert Act as the main point of contact in the team and the wider organisation regarding all matters relating to electrical engineering design Accountable for the integrity and manufacturability of the Power & Cooling electrical system and sub system designs Provide key modelling capability of electrical design modelling (e.g. distribution network modelling and system modelling) supporting development of tools used for analysis. Conduct the development, improvement and dissemination of internal design and analysis procedures, methods and skills in the technical fields associated with Power & Cooling electrical design Define, plan and execute strategic goals for successful delivery of Power & Cooling technical projects involving electrical design. Have an instrumental role in reviewing the progress of strategy execution and implementing continuous improvement where necessary. Lead in raising the standard for competences and be proactive in defining new systems or processes that enhance the productivity of the Power & Cooling Integrated Project Team or the wider organisation. Keep abreast of developments, innovation and best practice in relevant engineering disciplines, and make recommendations for knowledge sharing within Integrated Project Team. Lead innovation through interfaces with the IP team. Accountability 2: Lead design Own, lead and deliver the design of the electrical system and sub-systems, from concept through to detailed design for STEP and the Power & Cooling Integrated Project Team. Develop and lead the execution of technical engineering plans, resource plans, and risk assessments, as part of such tasks. Lead and manage a team of (circa 5) engineers of different levels of experience. Delegate and support appropriately. Accountable for the electrical design of key components within power and cooling, namely complex high voltage distribution systems, energy storage systems, fusion unique power supplies, and the national grid connection system. Accountable for originating and progressing designs from concept through to detailed design within STEP Power & Cooling, especially for the development of electrical aspects of the design and the technology development programmes required. Accountable for engineering analyses using classic and numerical methods to support design studies. Ensure that detail designs are appropriately validated (by computation or experiment), working with engineering analysts as necessary, and ensure appropriate adherence to international and fusion-specific design standards. Implement systems engineering tools and processes in order to ensure design is conducted within a systems engineering framework appropriate to the task. Identify design requirements, interfaces, trade-offs, and perform optioneering of designs and new technologies as part of project delivery. Work effectively to maximise design performance within written design requirements and/or design brief. Produce technical reports, departmental notes and journal / conference papers where relevant. Check / approve colleagues' technical work, reports, and publish papers to ensure their work is accurate, of high quality, and maintains internal and code-based design standards. This includes taking accountability for the standard of technical output. Act as arbitrator on technical conflicts within the design solution remit. Accountability 3: Lead technology development Accountable for testing of key electrical interfacing components and systems interfacing with the tokamak and within Power & Cooling. Testing of these systems is expected through dedicated technology development programmes. Accountable for the development and planning of electrical system technology development and testing programmes. These may be physical testing rigs, in silico modelling, or a mix. Lead technology development programmes supporting the wider design electrical system and sub system design. This can be through leading the team or through acting as the UKFE technical lead on one or multiple major technology development delivery contracts. Identify technology shortfalls and conceptualise, plan and propose appropriate R&D activities or projects to ensure that technical risk is managed and to make strides in technical capability or efficiency. Accountable for the benefits realisation of the electrical system technology development plans, ensuring design and modelling validation. Accountability 4: External and internal engagement Lead the technical delivery of projects including those involving an international customer and/or international collaborators or suppliers. Originate technical specifications and tender documentation for all electrical system development. Act as the technical lead for supporting external design, manufacture, and installation contracts required for project completion. Work hand in hand with suppliers and partners to deliver a cohesive high integrity design for the electrical systems. Ensure appropriate adherence to international and fusion-specific design codes, standards and regulations are applied throughout. Identify and pursue new opportunities for
Apr 24, 2026
Full time
# Lead Electrical EngineerElectrical Engineering Job DetailsLocationNottingham, United KingdomEmployment TypeFull-timeSalary£64kLevelLeadershipPosted12 days ago# Lead Electrical Engineer Overview of ResponsibilitiesFusion energy offers the potential for significant quantities of low-carbon, inherently safe, abundantly fuelled, baseload energy, supporting sustainable climate action and energy independence. While the technical challenge remains high, confidence is increasing, and the rewards of realising fusion are almost incalculable. Anticipated to come online for commercial purposes in the middle of this century, fusion offers a viable means to sustainable net zero in the UK and globally, as well as to increased energy security. The UK is currently a world leader in fusion research and development and in the drive to realise commercially viable energy from fusion, a sector with an estimated value of £tns per year.STEP (Spherical Tokamak for Energy Production) is the UK's flagship national programme to deliver a prototype fusion energy plant, targeting 2040, and a path to commercial viability of fusion. STEP is deliberately bold and ambitious and seeks people who want to be part of a world-changing endeavour and who have credible and relevant experiencing in delivery.STEP is led by the UK Fusion Energy Ltd. (UKFE), a subsidiary of UK Atomic Energy Authority (UKAEA), to focus on the delivery of the fusion prototype powerplant and, in so doing, the development of a fusion supply chain. What you'll be doing You will be a core member of the Power & Cooling Integrated Project Team, directly reporting to the Head Of Engineering - Power & Cooling.In this role you will be primarily supporting the design efforts of the STEP Prototype Powerplant by providing core expertise and capability of the systems interfacing with the tokamak.Namely you will lead and own the design, as the Lead Electrical Engineer, for key electrical systems and sub systems. You will also own any relevant and required technology development programmes seeking to develop the maturity of the SPP electrical system's design maturity.As the UKFE electrical engineering SME you will also support the Power & Cooling team with engineering governance and assurance, by providing key insight into codes & standards, processes and procedures. Finally you will support both internal and external interfaces to ensure goal alignment and delivery. By supporting the Power & Cooling area you will contribute to a deliverable design which will ultimately ensure SPP's ability to convert thermal power into electrical power that can be delivered to the grid, for the first time from a fusion energy source. Accountability 1: Electrical Subject Matter Expert Act as the main point of contact in the team and the wider organisation regarding all matters relating to electrical engineering design Accountable for the integrity and manufacturability of the Power & Cooling electrical system and sub system designs Provide key modelling capability of electrical design modelling (e.g. distribution network modelling and system modelling) supporting development of tools used for analysis. Conduct the development, improvement and dissemination of internal design and analysis procedures, methods and skills in the technical fields associated with Power & Cooling electrical design Define, plan and execute strategic goals for successful delivery of Power & Cooling technical projects involving electrical design. Have an instrumental role in reviewing the progress of strategy execution and implementing continuous improvement where necessary. Lead in raising the standard for competences and be proactive in defining new systems or processes that enhance the productivity of the Power & Cooling Integrated Project Team or the wider organisation. Keep abreast of developments, innovation and best practice in relevant engineering disciplines, and make recommendations for knowledge sharing within Integrated Project Team. Lead innovation through interfaces with the IP team. Accountability 2: Lead design Own, lead and deliver the design of the electrical system and sub-systems, from concept through to detailed design for STEP and the Power & Cooling Integrated Project Team. Develop and lead the execution of technical engineering plans, resource plans, and risk assessments, as part of such tasks. Lead and manage a team of (circa 5) engineers of different levels of experience. Delegate and support appropriately. Accountable for the electrical design of key components within power and cooling, namely complex high voltage distribution systems, energy storage systems, fusion unique power supplies, and the national grid connection system. Accountable for originating and progressing designs from concept through to detailed design within STEP Power & Cooling, especially for the development of electrical aspects of the design and the technology development programmes required. Accountable for engineering analyses using classic and numerical methods to support design studies. Ensure that detail designs are appropriately validated (by computation or experiment), working with engineering analysts as necessary, and ensure appropriate adherence to international and fusion-specific design standards. Implement systems engineering tools and processes in order to ensure design is conducted within a systems engineering framework appropriate to the task. Identify design requirements, interfaces, trade-offs, and perform optioneering of designs and new technologies as part of project delivery. Work effectively to maximise design performance within written design requirements and/or design brief. Produce technical reports, departmental notes and journal / conference papers where relevant. Check / approve colleagues' technical work, reports, and publish papers to ensure their work is accurate, of high quality, and maintains internal and code-based design standards. This includes taking accountability for the standard of technical output. Act as arbitrator on technical conflicts within the design solution remit. Accountability 3: Lead technology development Accountable for testing of key electrical interfacing components and systems interfacing with the tokamak and within Power & Cooling. Testing of these systems is expected through dedicated technology development programmes. Accountable for the development and planning of electrical system technology development and testing programmes. These may be physical testing rigs, in silico modelling, or a mix. Lead technology development programmes supporting the wider design electrical system and sub system design. This can be through leading the team or through acting as the UKFE technical lead on one or multiple major technology development delivery contracts. Identify technology shortfalls and conceptualise, plan and propose appropriate R&D activities or projects to ensure that technical risk is managed and to make strides in technical capability or efficiency. Accountable for the benefits realisation of the electrical system technology development plans, ensuring design and modelling validation. Accountability 4: External and internal engagement Lead the technical delivery of projects including those involving an international customer and/or international collaborators or suppliers. Originate technical specifications and tender documentation for all electrical system development. Act as the technical lead for supporting external design, manufacture, and installation contracts required for project completion. Work hand in hand with suppliers and partners to deliver a cohesive high integrity design for the electrical systems. Ensure appropriate adherence to international and fusion-specific design codes, standards and regulations are applied throughout. Identify and pursue new opportunities for
Job Title : Senior Data Quality Analyst Target Start Date: Q2 2026 Contract Type: Permanent, Full Time Salary Range: £65,000 - £70,000 Location: Eastleigh, Hybrid (1x week) Closing Date for applications: 7th May Senior Data Quality Analyst: We are currently looking for a Senior Data Quality Analyst. You will work alongside Data Scientists, Engineers, Architects and Analysts to support the design, build and maintenance of cutting-edge data and AI services, ensuring strong data quality practices are embedded and monitored from the outset. Working closely with our governance leads and collaborating with risk, compliance and privacy teams, you'll help establish enterprise standards and drive trusted, high-quality data that powers analytics and AI innovation. Main Responsibilities as Senior Data Quality Analyst: Provide data quality advice and guidance across the business, promoting best practice and pragmatic solutions Design and implement data quality processes, controls and monitoring across our data platforms and enterprise systems Develop data profiling, reporting and monitoring solutions using SQL and Python Collaborate with data owners, stewards and the wider data community to improve trust and quality in critical datasets Curate and maintain key data artefacts such as data catalogues, dictionaries, lineage and asset registers Champion the value of data quality through governance forums, stakeholder engagement and guidance materials Support delivery of the strategic data quality roadmap and key governance outcomes Work with architects and AI teams to ensure high-quality, well-governed data supports scalable data products and GenAI services Skills and experience you need as Senior Data Quality Analyst: Strong experience implementing data quality processes and governance frameworks within complex data environments Hands-on coding capability in SQL, with experience using Python for data manipulation, profiling or automation Experience working with modern cloud data platforms, particularly Databricks Experience profiling datasets and defining data quality rules, controls and monitoring approaches Experience working with data governance frameworks and collaborating with data owners, stewards and governance teams Familiarity with data governance and data management tooling such as Unity Catalog, Collibra or similar Strong stakeholder engagement skills with the ability to influence across technical and non-technical teams Interest in AI and emerging technologies, and an understanding of how strong data management enables advanced analytics and GenAI Qualifications : DAMA CDMP (Certified Data Management Professional) or equivalent. Recognised Data Quality Specialist certification or training. Desirable: Experience in the insurance or financial services sector. Exposure to data migration or transformation programmes. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Here are some of the benefits you can enjoy at Ageas: Flexible Working- Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Mindfulness. Supporting your Wealth- Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them- Partner Life Assurance and Critical Illness cover. Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops. Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Supporting you back to work- Return to work programme after maternity leave. About Ageas: We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter , member of iCAN and GAIN . As a Disability Confident Leader , we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruit
Apr 24, 2026
Full time
Job Title : Senior Data Quality Analyst Target Start Date: Q2 2026 Contract Type: Permanent, Full Time Salary Range: £65,000 - £70,000 Location: Eastleigh, Hybrid (1x week) Closing Date for applications: 7th May Senior Data Quality Analyst: We are currently looking for a Senior Data Quality Analyst. You will work alongside Data Scientists, Engineers, Architects and Analysts to support the design, build and maintenance of cutting-edge data and AI services, ensuring strong data quality practices are embedded and monitored from the outset. Working closely with our governance leads and collaborating with risk, compliance and privacy teams, you'll help establish enterprise standards and drive trusted, high-quality data that powers analytics and AI innovation. Main Responsibilities as Senior Data Quality Analyst: Provide data quality advice and guidance across the business, promoting best practice and pragmatic solutions Design and implement data quality processes, controls and monitoring across our data platforms and enterprise systems Develop data profiling, reporting and monitoring solutions using SQL and Python Collaborate with data owners, stewards and the wider data community to improve trust and quality in critical datasets Curate and maintain key data artefacts such as data catalogues, dictionaries, lineage and asset registers Champion the value of data quality through governance forums, stakeholder engagement and guidance materials Support delivery of the strategic data quality roadmap and key governance outcomes Work with architects and AI teams to ensure high-quality, well-governed data supports scalable data products and GenAI services Skills and experience you need as Senior Data Quality Analyst: Strong experience implementing data quality processes and governance frameworks within complex data environments Hands-on coding capability in SQL, with experience using Python for data manipulation, profiling or automation Experience working with modern cloud data platforms, particularly Databricks Experience profiling datasets and defining data quality rules, controls and monitoring approaches Experience working with data governance frameworks and collaborating with data owners, stewards and governance teams Familiarity with data governance and data management tooling such as Unity Catalog, Collibra or similar Strong stakeholder engagement skills with the ability to influence across technical and non-technical teams Interest in AI and emerging technologies, and an understanding of how strong data management enables advanced analytics and GenAI Qualifications : DAMA CDMP (Certified Data Management Professional) or equivalent. Recognised Data Quality Specialist certification or training. Desirable: Experience in the insurance or financial services sector. Exposure to data migration or transformation programmes. At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Here are some of the benefits you can enjoy at Ageas: Flexible Working- Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities - Mindfulness. Supporting your Wealth- Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more. Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks' full pay. Benefits for Them- Partner Life Assurance and Critical Illness cover. Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops. Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Supporting you back to work- Return to work programme after maternity leave. About Ageas: We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter , member of iCAN and GAIN . As a Disability Confident Leader , we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruit
IT Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs) click apply for full job details
Apr 24, 2026
Full time
IT Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through to resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs) click apply for full job details
We are recruiting for a First Line Services Support Analyst to join a growing and technology-driven operations team based in Whiteley. This is an excellent opportunity for someone with a customer-focused mindset and an interest in technology to build a career within a specialist technical support environment. Full training will be provided, with clear progression into more technical and mid-level click apply for full job details
Apr 24, 2026
Full time
We are recruiting for a First Line Services Support Analyst to join a growing and technology-driven operations team based in Whiteley. This is an excellent opportunity for someone with a customer-focused mindset and an interest in technology to build a career within a specialist technical support environment. Full training will be provided, with clear progression into more technical and mid-level click apply for full job details
Job Title: PMO Analyst Day Rate: 250 (PAYE) Location: London (Hybrid) Duration 12 Months (Potential extension) Working Pattern: Full Time About the Role Join our client's dynamic team as a PMO Analyst, where you will play a vital role in supporting the Change Project Manager in delivering complex financial projects. This entry-level position is ideal for a proactive graduate who thrives in a fast-paced environment and possesses strong analytical skills. Key Responsibilities Assist the Change Project Manager with documentation and core administration tasks to ensure project deadlines are met. Perform analysis and complete assigned tasks independently, contributing to large-scale projects. Facilitate communication across multi-disciplinary teams to support project planning, evaluation, and reporting. Aid in minimising project risk and streamlining processes through effective analysis and presentation development. Participate in PMO reporting forums and assist with ad-hoc tasks as assigned by the Project/Programme Manager. Qualifications and Experience A degree in Banking and Finance, Science, Computer Science, or a related field that enhances analytical and critical thinking skills. Minimum of one year of experience in financial services or a relevant university placement. Proven ability to think innovatively and apply problem-solving skills in a professional setting. Skills Strong analytical, critical thinking, and problem-solving capabilities. Excellent interpersonal and communication skills, both written and verbal. Proficiency in MS Excel, Word, and PowerPoint. Detail-oriented with exceptional time management skills, capable of meeting deadlines effectively. What We Offer A collaborative environment where you can develop your skills and gain exposure to a variety of corporate grades across EMEA offices. An opportunity to work on significant projects that impact business strategy and require coordination across multiple departments. A chance to interface with C-level project sponsors and contribute to the management of complex programmes. Why Join Us? Our client is committed to fostering a culture of excellence and innovation. By joining the team, you will be part of a centre of excellence that emphasises professional development and strategic alignment in project management. If you are a recent graduate ready to embark on a rewarding career path in the financial services industry, we want to hear from you! Apply today to become a PMO Analyst and take the first step in your professional journey. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 23, 2026
Contractor
Job Title: PMO Analyst Day Rate: 250 (PAYE) Location: London (Hybrid) Duration 12 Months (Potential extension) Working Pattern: Full Time About the Role Join our client's dynamic team as a PMO Analyst, where you will play a vital role in supporting the Change Project Manager in delivering complex financial projects. This entry-level position is ideal for a proactive graduate who thrives in a fast-paced environment and possesses strong analytical skills. Key Responsibilities Assist the Change Project Manager with documentation and core administration tasks to ensure project deadlines are met. Perform analysis and complete assigned tasks independently, contributing to large-scale projects. Facilitate communication across multi-disciplinary teams to support project planning, evaluation, and reporting. Aid in minimising project risk and streamlining processes through effective analysis and presentation development. Participate in PMO reporting forums and assist with ad-hoc tasks as assigned by the Project/Programme Manager. Qualifications and Experience A degree in Banking and Finance, Science, Computer Science, or a related field that enhances analytical and critical thinking skills. Minimum of one year of experience in financial services or a relevant university placement. Proven ability to think innovatively and apply problem-solving skills in a professional setting. Skills Strong analytical, critical thinking, and problem-solving capabilities. Excellent interpersonal and communication skills, both written and verbal. Proficiency in MS Excel, Word, and PowerPoint. Detail-oriented with exceptional time management skills, capable of meeting deadlines effectively. What We Offer A collaborative environment where you can develop your skills and gain exposure to a variety of corporate grades across EMEA offices. An opportunity to work on significant projects that impact business strategy and require coordination across multiple departments. A chance to interface with C-level project sponsors and contribute to the management of complex programmes. Why Join Us? Our client is committed to fostering a culture of excellence and innovation. By joining the team, you will be part of a centre of excellence that emphasises professional development and strategic alignment in project management. If you are a recent graduate ready to embark on a rewarding career path in the financial services industry, we want to hear from you! Apply today to become a PMO Analyst and take the first step in your professional journey. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
First Line IT Support Stockport Retail Up to £28,000 basic plus bonus Zachary Daniels are recruiting First Line IT Support for a fast growing, award winning retailer in Stockport. This a Monday - Friday role, with a basic salary of up to £28,000 plus additional benefits and guaranteed bonuses We are looking for a friendly and proactive individual to join their IT team as a First Line Support Analyst. The Company: Our client is an award winning, high-profile volume retailer renowned for their excellent customer service and fantastic growth. They have a fantastic culture within their stores and put huge value on their people! The Role of the First Line IT Support: Provide first-line technical support to users across multiple sites and a growing online customer base Troubleshoot and resolve IT issues, escalating where necessary Support and maintain business applications and network infrastructure Assist with system design, testing and ongoing IT projects Deliver support via phone, email and occasional on-site visits The ideal candidate: Genuine interest in IT Enjoy problem solving Strong interpersonal and communication skills Highly motivated and ambitious A self starter with a can do attitude Working for one of the largest and most successful retailers in the UK, the long term career prospects of this IT Support role are fantastic. If this describes you, your skills and your aspirations and you want to join a vibrant company that's really going places, then send your full, up to date CV immediately to be considered for the role. BH35936
Apr 23, 2026
Full time
First Line IT Support Stockport Retail Up to £28,000 basic plus bonus Zachary Daniels are recruiting First Line IT Support for a fast growing, award winning retailer in Stockport. This a Monday - Friday role, with a basic salary of up to £28,000 plus additional benefits and guaranteed bonuses We are looking for a friendly and proactive individual to join their IT team as a First Line Support Analyst. The Company: Our client is an award winning, high-profile volume retailer renowned for their excellent customer service and fantastic growth. They have a fantastic culture within their stores and put huge value on their people! The Role of the First Line IT Support: Provide first-line technical support to users across multiple sites and a growing online customer base Troubleshoot and resolve IT issues, escalating where necessary Support and maintain business applications and network infrastructure Assist with system design, testing and ongoing IT projects Deliver support via phone, email and occasional on-site visits The ideal candidate: Genuine interest in IT Enjoy problem solving Strong interpersonal and communication skills Highly motivated and ambitious A self starter with a can do attitude Working for one of the largest and most successful retailers in the UK, the long term career prospects of this IT Support role are fantastic. If this describes you, your skills and your aspirations and you want to join a vibrant company that's really going places, then send your full, up to date CV immediately to be considered for the role. BH35936
An exciting opportunity has arisen for a conscientious individual to join a small European Bank supporting a team of analysts. Your duties will include: Providing full administrative support to the team and handling some operational tasks Managing documentation for internal workflows Maintaining internal tracking tools/spreadsheets for fund performance monitoring/reporting Assisting in the preparation of various fund reporting and marketing materials Taking committee meeting minutes Handling general queries Your experience must include: Proven relevant experience within a loans admin or credit admin team, ideally within a structured finance or middle office environment gained within Banking is ESSENTIAL Attention to detail and the ability to multitask to deadlines Strong IT skills - Excel, PowerPoint etc Excellent communication skills both written and oral Team player with a proactive attitude Fluency in French would be advantageous This role will be based in the London office five days a week for the first couple of months, after which it will move to a hybrid model of three days in the office and two days working remotely.
Apr 23, 2026
Full time
An exciting opportunity has arisen for a conscientious individual to join a small European Bank supporting a team of analysts. Your duties will include: Providing full administrative support to the team and handling some operational tasks Managing documentation for internal workflows Maintaining internal tracking tools/spreadsheets for fund performance monitoring/reporting Assisting in the preparation of various fund reporting and marketing materials Taking committee meeting minutes Handling general queries Your experience must include: Proven relevant experience within a loans admin or credit admin team, ideally within a structured finance or middle office environment gained within Banking is ESSENTIAL Attention to detail and the ability to multitask to deadlines Strong IT skills - Excel, PowerPoint etc Excellent communication skills both written and oral Team player with a proactive attitude Fluency in French would be advantageous This role will be based in the London office five days a week for the first couple of months, after which it will move to a hybrid model of three days in the office and two days working remotely.
PLANET RECRUITMENT SERVICES LTD
Virginia Water, Surrey
Role: IT Support Analyst (1/2 Line) Location: Wentworth, Surrey Salary: £30,000 - £32,000 ? Profile Our client is a highly respected global organisation who is looking to add an IT Support Analyst to their IT Team. If you're a golf fan, this one is definitely worth a look. This is a unique chance to play a part behind the scenes of some of the sport's biggest events, including the Ryder Cup and DP World Tour. Joining a small, collaborative team, you'll be providing day-to-day technical support to staff across a global organisation. It's a hands-on role where you'll have real impact, visibility, and the opportunity to contribute to world-class sporting events. Reporting to the IT Manager, this role offers great variety of work on a day-to-day basis and is a fantastic opportunity for the right candidate to learn, develop and grow within a business. You will need to be onsite 5 days a week in this position. Key Responsibilities Provide 1/2 line technical support Act as the routine contact point, receiving and handling support requests. Respond to a wide range of service requests by providing information to fulfil requests or enable resolution. Perform first-line investigation and diagnosis and promptly escalate unresolved issues as necessary. Assist in developing standards and apply these to track, monitor, report, resolve, or escalate issues. Contribute to creating support documentation. Manage the ticketing system (Zendesk), ensuring SLAs are met. Core Skills & Experience Experience working with Microsoft environments. Excellent knowledge of Microsoft products, including Entra, O365, and Azure. Good understanding of Microsoft Licences. Experience with iOS and Windows devices. Some networking experience would be advantageous. Good knowledge of WiFi technologies would also be beneficial. This is a great opportunity for a candidate to work at a global organisation. If this position is of interest, then please apply ASAP. Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 23, 2026
Full time
Role: IT Support Analyst (1/2 Line) Location: Wentworth, Surrey Salary: £30,000 - £32,000 ? Profile Our client is a highly respected global organisation who is looking to add an IT Support Analyst to their IT Team. If you're a golf fan, this one is definitely worth a look. This is a unique chance to play a part behind the scenes of some of the sport's biggest events, including the Ryder Cup and DP World Tour. Joining a small, collaborative team, you'll be providing day-to-day technical support to staff across a global organisation. It's a hands-on role where you'll have real impact, visibility, and the opportunity to contribute to world-class sporting events. Reporting to the IT Manager, this role offers great variety of work on a day-to-day basis and is a fantastic opportunity for the right candidate to learn, develop and grow within a business. You will need to be onsite 5 days a week in this position. Key Responsibilities Provide 1/2 line technical support Act as the routine contact point, receiving and handling support requests. Respond to a wide range of service requests by providing information to fulfil requests or enable resolution. Perform first-line investigation and diagnosis and promptly escalate unresolved issues as necessary. Assist in developing standards and apply these to track, monitor, report, resolve, or escalate issues. Contribute to creating support documentation. Manage the ticketing system (Zendesk), ensuring SLAs are met. Core Skills & Experience Experience working with Microsoft environments. Excellent knowledge of Microsoft products, including Entra, O365, and Azure. Good understanding of Microsoft Licences. Experience with iOS and Windows devices. Some networking experience would be advantageous. Good knowledge of WiFi technologies would also be beneficial. This is a great opportunity for a candidate to work at a global organisation. If this position is of interest, then please apply ASAP. Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Senior Technical Pricing Analyst: An opportunity has arisen to join Ageas's Underwriting department in the Broker Technical Pricing team. Technical Pricing are responsible for the production of specialist statistical risk models for our Broker insurance products including Private Car, Van, Bike and Household. While we have offices in London, Eastleigh and Bournemouth, we will accommodate working from home full-time.This exciting role as Senior Technical Pricing Analyst offers the opportunity to explore and use new technologies and be involved in delivering strategic change such as improving the sophistication of models and deploying the latest data science techniques to generate profitable business growth. The Senior Technical Pricing Analyst will support projects, assisting in data preparation, performing, and reviewing actuarial modelling and interpreting results that drives high impact and, intelligent pricing solutions - all of which will help drive our competitive positioning. This role has a strong research and development focus, so the ideal candidate will be a self-motivated individual with independent research experience and the proven ability to drive complex projects through the complete development cycle, from early conceptualization to implementation. Furthermore, the successful candidate will receive a generous study package to support them on the rewarding route to qualification as an Actuary. Main responsibilities of the Senior Technical Pricing Analyst: Creating complex, robust actuarial models and interpreting the results to deliver high impact, innovative pricingAssisting in the production of ad-hoc actuarial and statistical analyses, working with stakeholders across the company to solve a wide range of business problemsProducing reports, documentation, and presentations to communicate statistical models and results to key stakeholdersIdentifying opportunities to challenge and improve existing methodologies, deploying new analytical techniques that deliver new insights and tangible operational improvements. To be successful the Senior Technical Pricing Analyst will have the following: Essential A or A grades in Mathematics and other numerate A-levels.2'1 or above degree in a numerate discipline: for example, but not limited to, Mathematics, Statistics, Engineering or Physics.A PhD or a research-based Masters is highly desired for this role.Excellent analytical skills with the ability to manipulate and interpret data. The job holder should be able to identify, investigate and interpret the results of an analysis, considering past the more obvious first order effects. A high level of problem solving is required, both logically and laterally, along with an ability to engage in research. Desirable Experience of actuarial pricing or statistical modelling, preferably in a regulated multi-divisional industry. Experience of machine learning techniques e.g., GBMs, Elastic Net Regression or Random Forests in Python or R would be highly advantageous.Experience, or awareness, of industry-specific software such as Emblem would be looked upon favorably.Previous experience of working in partnership with teams to influence, gain buy in and share knowledge with particular emphasis on being able to present difficult concepts clearly. Here are some of the benefits you can enjoy with the Senior Technical Pricing Analyst role: A competitive pension for which Ageas will pay twice the amount.Generous amount of holidays with the option to buy up to 10 additional days.Annual Salary review.Discretionary annual bonus based on personal and company performance. Life assurance of 4 x salary with the option to flex up.Return to work programme scheme.Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner Perkz).Support groups- wellbeing activities, yoga, mindfulness sessions, Sports and Social Club events and more.About : With a history of almost 200 years we pride ourselves on being a leading provider of award-winning insurance solutions in the UK. We've scooped a Gold Standard Insurance Award for the last nine years running and received a five star defaqto rating for offering the highest quality products in the market. We take pride in creating a supportive, inclusive and safe environment, encouraging people to bring 100% of themselves to work every day and where our people are our most valuable asset. With over 2,800 employees, our people help Ageas create a thriving, creative and innovative place to work, which is echoed in the service we provide to over five million customers. We are the Proud Partners of Bourne Free - Bournemouth Pride, a Stonewall Diversity Champion, a signatory of the Women in Finance Charter and the Insurance Inclusion Pledge and support the Rays of Sunshine and will continue to broaden our Inclusion agenda.Our purpose is clear: To make insurance easy and personal for our customers. We live and breathe our values - we care and respect those around us; we dare to push our boundaries, we deliver what we promise, above all, we learn together, inspire others and share success. Click the 'Apply Now' button to start your application for the Senior Technical Pricing Analyst role.
Apr 22, 2026
Full time
Senior Technical Pricing Analyst: An opportunity has arisen to join Ageas's Underwriting department in the Broker Technical Pricing team. Technical Pricing are responsible for the production of specialist statistical risk models for our Broker insurance products including Private Car, Van, Bike and Household. While we have offices in London, Eastleigh and Bournemouth, we will accommodate working from home full-time.This exciting role as Senior Technical Pricing Analyst offers the opportunity to explore and use new technologies and be involved in delivering strategic change such as improving the sophistication of models and deploying the latest data science techniques to generate profitable business growth. The Senior Technical Pricing Analyst will support projects, assisting in data preparation, performing, and reviewing actuarial modelling and interpreting results that drives high impact and, intelligent pricing solutions - all of which will help drive our competitive positioning. This role has a strong research and development focus, so the ideal candidate will be a self-motivated individual with independent research experience and the proven ability to drive complex projects through the complete development cycle, from early conceptualization to implementation. Furthermore, the successful candidate will receive a generous study package to support them on the rewarding route to qualification as an Actuary. Main responsibilities of the Senior Technical Pricing Analyst: Creating complex, robust actuarial models and interpreting the results to deliver high impact, innovative pricingAssisting in the production of ad-hoc actuarial and statistical analyses, working with stakeholders across the company to solve a wide range of business problemsProducing reports, documentation, and presentations to communicate statistical models and results to key stakeholdersIdentifying opportunities to challenge and improve existing methodologies, deploying new analytical techniques that deliver new insights and tangible operational improvements. To be successful the Senior Technical Pricing Analyst will have the following: Essential A or A grades in Mathematics and other numerate A-levels.2'1 or above degree in a numerate discipline: for example, but not limited to, Mathematics, Statistics, Engineering or Physics.A PhD or a research-based Masters is highly desired for this role.Excellent analytical skills with the ability to manipulate and interpret data. The job holder should be able to identify, investigate and interpret the results of an analysis, considering past the more obvious first order effects. A high level of problem solving is required, both logically and laterally, along with an ability to engage in research. Desirable Experience of actuarial pricing or statistical modelling, preferably in a regulated multi-divisional industry. Experience of machine learning techniques e.g., GBMs, Elastic Net Regression or Random Forests in Python or R would be highly advantageous.Experience, or awareness, of industry-specific software such as Emblem would be looked upon favorably.Previous experience of working in partnership with teams to influence, gain buy in and share knowledge with particular emphasis on being able to present difficult concepts clearly. Here are some of the benefits you can enjoy with the Senior Technical Pricing Analyst role: A competitive pension for which Ageas will pay twice the amount.Generous amount of holidays with the option to buy up to 10 additional days.Annual Salary review.Discretionary annual bonus based on personal and company performance. Life assurance of 4 x salary with the option to flex up.Return to work programme scheme.Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner Perkz).Support groups- wellbeing activities, yoga, mindfulness sessions, Sports and Social Club events and more.About : With a history of almost 200 years we pride ourselves on being a leading provider of award-winning insurance solutions in the UK. We've scooped a Gold Standard Insurance Award for the last nine years running and received a five star defaqto rating for offering the highest quality products in the market. We take pride in creating a supportive, inclusive and safe environment, encouraging people to bring 100% of themselves to work every day and where our people are our most valuable asset. With over 2,800 employees, our people help Ageas create a thriving, creative and innovative place to work, which is echoed in the service we provide to over five million customers. We are the Proud Partners of Bourne Free - Bournemouth Pride, a Stonewall Diversity Champion, a signatory of the Women in Finance Charter and the Insurance Inclusion Pledge and support the Rays of Sunshine and will continue to broaden our Inclusion agenda.Our purpose is clear: To make insurance easy and personal for our customers. We live and breathe our values - we care and respect those around us; we dare to push our boundaries, we deliver what we promise, above all, we learn together, inspire others and share success. Click the 'Apply Now' button to start your application for the Senior Technical Pricing Analyst role.
Junior Data Engineer - Public Sector Contract: Initial 7 months (extension possible) Rate: £310 per day, Inside IR35 Location: Remote with travel to Waterloo (2-3 days per month) Security Clearance: SC-eligible (5 years UK residency required) I am working with a key consultancy delivering a major UK public sector programme and are looking for a Junior Data Engineer / Scientist to join a mixed delivery team building and operating secure, reliable data platforms that support critical public services.This role is designed for someone early in their data career who wants to develop strong engineering fundamentals in a real production environment. The role - a junior, generalist data engineering position. This is an engineering-led role, not a specialist or senior position. The team is ideally looking for a generalist in their first few years within data engineering or data science, who is building breadth across data platforms, pipelines and operations. You'll focus on: Designing, building and maintaining data pipelines Supporting the operation of data lakes and data warehouses Implementing and improving ETL / ELT processes Using Python and SQL to transform, validate and move data Working with analysts and developers to turn data requirements into technical solutions Monitoring data quality, documenting data models and lineage, and resolving issues Automating data workflows and operational tasks Participating in Agile delivery, sprint work and collaboration Supporting incidents and helping improve platform reliability over time Working within public sector data governance, security and privacy standards This role offers exposure to how data platforms are built, operated and supported in a regulated environment - forming the foundations of a long-term data engineering career. What this role is not To avoid misalignment, it's important to be clear about what this role is not focused on: Not a Data Analyst role Not a Power BI / dashboard developer role Not an insight, reporting or MI position Not a modelling, ML or research-focused role Not an LLM, AI or advanced data science role While you may work alongside analysts and data scientists, this role does not centre on: Building dashboards Producing insights or reports Statistical modelling Predictive or machine learning solutions The emphasis is on data engineering foundations and platform delivery. Ideal candidate profile This role is best suited to someone who: Is in their first few years of a data engineering or data science career Wants to build core engineering skills rather than specialise immediately Has hands-on experience with SQL and Python Understands basic data modelling and ETL concepts Is comfortable learning through delivery in a production environment Is interested in how data platforms work end-to-end, including operations and support Is keen to grow within public sector data platforms Who this role is unlikely to sui t This role is unlikely to be appropriate for candidates who: Are very senior data engineers or architects Have primarily worked in advanced ML, AI, or research-focused roles Are specialised Power BI, reporting or MI developers Are looking for a role centred on analysis, insights or modelling Are seeking leadership, ownership of platform strategy, or advanced optimisation work Applications that demonstrate significant seniority or deep specialisation rather than junior-to-mid generalist experience may not be progressed. Required skills and experience Your CV should clearly demonstrate: A degree in a technical discipline (Computer Science, Data Science, Mathematics or similar) Hands-on experience with SQL Experience using Python, Java or Bash Understanding of ETL processes and data modelling fundamentals Experience with version control (e.g. Git) Comfort working in Agile / DevOps environments Awareness of data security and privacy Eligibility for UK SC clearance Nice to have (but not essential) Exposure to AWS, Azure or GCP Familiarity with tools such as Airflow, dbt, Spark Awareness of CI/CD pipelines or containerisation Experience in public sector or regulated environments Important note for applicants This role is deliberately positioned as a junior, generalist data engineering role. Please ensure your CV clearly demonstrates hands-on data engineering fundamentals, rather than senior leadership, advanced AI/ML work, or analytics-only experience. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 22, 2026
Contractor
Junior Data Engineer - Public Sector Contract: Initial 7 months (extension possible) Rate: £310 per day, Inside IR35 Location: Remote with travel to Waterloo (2-3 days per month) Security Clearance: SC-eligible (5 years UK residency required) I am working with a key consultancy delivering a major UK public sector programme and are looking for a Junior Data Engineer / Scientist to join a mixed delivery team building and operating secure, reliable data platforms that support critical public services.This role is designed for someone early in their data career who wants to develop strong engineering fundamentals in a real production environment. The role - a junior, generalist data engineering position. This is an engineering-led role, not a specialist or senior position. The team is ideally looking for a generalist in their first few years within data engineering or data science, who is building breadth across data platforms, pipelines and operations. You'll focus on: Designing, building and maintaining data pipelines Supporting the operation of data lakes and data warehouses Implementing and improving ETL / ELT processes Using Python and SQL to transform, validate and move data Working with analysts and developers to turn data requirements into technical solutions Monitoring data quality, documenting data models and lineage, and resolving issues Automating data workflows and operational tasks Participating in Agile delivery, sprint work and collaboration Supporting incidents and helping improve platform reliability over time Working within public sector data governance, security and privacy standards This role offers exposure to how data platforms are built, operated and supported in a regulated environment - forming the foundations of a long-term data engineering career. What this role is not To avoid misalignment, it's important to be clear about what this role is not focused on: Not a Data Analyst role Not a Power BI / dashboard developer role Not an insight, reporting or MI position Not a modelling, ML or research-focused role Not an LLM, AI or advanced data science role While you may work alongside analysts and data scientists, this role does not centre on: Building dashboards Producing insights or reports Statistical modelling Predictive or machine learning solutions The emphasis is on data engineering foundations and platform delivery. Ideal candidate profile This role is best suited to someone who: Is in their first few years of a data engineering or data science career Wants to build core engineering skills rather than specialise immediately Has hands-on experience with SQL and Python Understands basic data modelling and ETL concepts Is comfortable learning through delivery in a production environment Is interested in how data platforms work end-to-end, including operations and support Is keen to grow within public sector data platforms Who this role is unlikely to sui t This role is unlikely to be appropriate for candidates who: Are very senior data engineers or architects Have primarily worked in advanced ML, AI, or research-focused roles Are specialised Power BI, reporting or MI developers Are looking for a role centred on analysis, insights or modelling Are seeking leadership, ownership of platform strategy, or advanced optimisation work Applications that demonstrate significant seniority or deep specialisation rather than junior-to-mid generalist experience may not be progressed. Required skills and experience Your CV should clearly demonstrate: A degree in a technical discipline (Computer Science, Data Science, Mathematics or similar) Hands-on experience with SQL Experience using Python, Java or Bash Understanding of ETL processes and data modelling fundamentals Experience with version control (e.g. Git) Comfort working in Agile / DevOps environments Awareness of data security and privacy Eligibility for UK SC clearance Nice to have (but not essential) Exposure to AWS, Azure or GCP Familiarity with tools such as Airflow, dbt, Spark Awareness of CI/CD pipelines or containerisation Experience in public sector or regulated environments Important note for applicants This role is deliberately positioned as a junior, generalist data engineering role. Please ensure your CV clearly demonstrates hands-on data engineering fundamentals, rather than senior leadership, advanced AI/ML work, or analytics-only experience. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Permanent, full-time (37.5 hours per week) Hybrid working with regular travel to our London Bridge Office What the job involves We re looking for a Health Intelligence Analyst to join our Health Intelligence team, you ll deliver high-quality health data analysis that helps shape our influencing, communications and strategic activity. You ll work closely with colleagues across our Data and Evidence team and the wider directorate to deliver our in-house real-world data projects and turn complex information into clear, actionable insight, for example understanding health inequalities and informing regional targeting and monitoring from cancer registrations data. In this role, you ll regularly monitor, analyse and interpret a wide range of healthcare data sources, using a variety of statistical methods to support ongoing projects and inform organisational priorities. You ll lead defined analysis projects or key components of larger programmes of work, using statistical software to explore trends, outcomes and variation in health data. A key part of the role involves evaluating the impact of health influencing campaigns, sharing what we ve learned and making recommendations that support future planning and decision making. You ll also provide timely insights to support policy, communications and fundraising activity, helping teams understand the story behind the data, identify gaps and focus their efforts where they can have the greatest impact. You ll work collaboratively to develop and monitor key indicators and benchmarks, while championing the use of data and evidence to drive continuous improvement across the organisation. What we want from you You re an analytical and curious individual with experience of working with real-world health data, including linking, cleaning and modelling datasets using statistical software such as R, Python or Stata. With a good understanding of basic epidemiological concepts and population health measures, you ll also be familiar with both aggregated and patient-level data sources in health and social care. You re comfortable using Microsoft Excel and moving between different data tools and formats. You re able to interpret complex information, assess data quality and identify gaps, and you enjoy turning analysis into clear, meaningful insight that others can act on. You communicate well, both verbally and in writing, and you re confident sharing findings with a range of stakeholders while maintaining credibility as part of an evidence-led organisation. Ideally, you ll also bring experience or knowledge of more advanced statistical methods in health, such as regression, survival analysis or forecasts, or experience developing dashboards using tools like Tableau, Power BI or R Shiny. Exposure to stakeholder management, contributing to publications or presenting analytical findings would also be an advantage. If you enjoy turning complex data into insight that drives action, this is a chance to do work that genuinely makes a difference. Why work with us? Every man needs to know about the most common cancer in men prostate cancer. It s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men s health charity in the UK. We have a simple ambition to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. Our commitment to equity, diversity and inclusion At Prostate Cancer UK we re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. How and where we work Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues. We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. How to Apply Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you ll find everything you need to know about the role, how to apply, and what to include in your application. You can also download a copy of the job description and access the link to our careers portal to submit your application. Got a question? Please let us know if you have any accessibility requirements or questions we re here to help. The closing date is Monday 4th May 2026. Applications must be submitted by 23:45 UK time. Interviews: By arrangement. Currently scheduled from the week of Tuesday 26th May 2026. We re expecting the interviews for this role to be held online.
Apr 20, 2026
Full time
Permanent, full-time (37.5 hours per week) Hybrid working with regular travel to our London Bridge Office What the job involves We re looking for a Health Intelligence Analyst to join our Health Intelligence team, you ll deliver high-quality health data analysis that helps shape our influencing, communications and strategic activity. You ll work closely with colleagues across our Data and Evidence team and the wider directorate to deliver our in-house real-world data projects and turn complex information into clear, actionable insight, for example understanding health inequalities and informing regional targeting and monitoring from cancer registrations data. In this role, you ll regularly monitor, analyse and interpret a wide range of healthcare data sources, using a variety of statistical methods to support ongoing projects and inform organisational priorities. You ll lead defined analysis projects or key components of larger programmes of work, using statistical software to explore trends, outcomes and variation in health data. A key part of the role involves evaluating the impact of health influencing campaigns, sharing what we ve learned and making recommendations that support future planning and decision making. You ll also provide timely insights to support policy, communications and fundraising activity, helping teams understand the story behind the data, identify gaps and focus their efforts where they can have the greatest impact. You ll work collaboratively to develop and monitor key indicators and benchmarks, while championing the use of data and evidence to drive continuous improvement across the organisation. What we want from you You re an analytical and curious individual with experience of working with real-world health data, including linking, cleaning and modelling datasets using statistical software such as R, Python or Stata. With a good understanding of basic epidemiological concepts and population health measures, you ll also be familiar with both aggregated and patient-level data sources in health and social care. You re comfortable using Microsoft Excel and moving between different data tools and formats. You re able to interpret complex information, assess data quality and identify gaps, and you enjoy turning analysis into clear, meaningful insight that others can act on. You communicate well, both verbally and in writing, and you re confident sharing findings with a range of stakeholders while maintaining credibility as part of an evidence-led organisation. Ideally, you ll also bring experience or knowledge of more advanced statistical methods in health, such as regression, survival analysis or forecasts, or experience developing dashboards using tools like Tableau, Power BI or R Shiny. Exposure to stakeholder management, contributing to publications or presenting analytical findings would also be an advantage. If you enjoy turning complex data into insight that drives action, this is a chance to do work that genuinely makes a difference. Why work with us? Every man needs to know about the most common cancer in men prostate cancer. It s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year. Prostate Cancer UK is the largest men s health charity in the UK. We have a simple ambition to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease. Work with us and you ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. Our commitment to equity, diversity and inclusion At Prostate Cancer UK we re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change. How and where we work Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs. Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues. We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition. How to Apply Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you ll find everything you need to know about the role, how to apply, and what to include in your application. You can also download a copy of the job description and access the link to our careers portal to submit your application. Got a question? Please let us know if you have any accessibility requirements or questions we re here to help. The closing date is Monday 4th May 2026. Applications must be submitted by 23:45 UK time. Interviews: By arrangement. Currently scheduled from the week of Tuesday 26th May 2026. We re expecting the interviews for this role to be held online.
At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role, with the ability to resolve a broad range of issues. Experience supporting Microsoft Azure and Entra ID; exposure to AWS beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.
Apr 20, 2026
Full time
At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role, with the ability to resolve a broad range of issues. Experience supporting Microsoft Azure and Entra ID; exposure to AWS beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.
LexisNexis Risk Solutions
Cardiff, South Glamorgan
Customer Service & Operations Technical Customer Support Analyst LexisNexis Risk Solutions is an essential partner in the assessment of risk and the reduction of fraud in organisations and payment journeys. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, Payment efficiency and Customer Data Management. An organization that has been at the forefront of AI use and develop for over a decade, it sits perfectly in the world of data owner and solution provider. About the Team Our teams are collaborative, forward thinking, and agile. We support multiple products with a challenging and exciting set of features and provide real opportunity for our teams to contribute to the success of the organisation. As a Technical Customer Support Analyst, you will be a vital member of our team working with a diverse range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff. The Customer Support Teams' primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers, the team play a critical part in providing our customers with an excellent first impression of doing business with us. The team own the SLAs around incidents; meaning issues must be ticketed, investigated and, where necessary, escalated following those timeframes. We are uniquely positioned to play a core role in coordinating with multiple key stakeholders every single day, this provides a platform to drive change and enhance our current ways of working. Culture is extremely important to us, we value trust, empowerment, and support; the successful candidate will benefit from these within the role and encourage these values amongst their peers. About the Role LexisNexis Risk Solutions is seeking a Technical Customer Support Analyst with a background in providing customer software support and a passion for data and technology, to join our Customer Support Team. The role will entail providing support for applications developed within our teams (including web applications, APIs, batch solutions and more), investigating queries relating to the applications, investigating queries relating to data, identifying root causes and interfacing with support teams, engineering teams and others to promptly resolve customer and consumer support requests. Responsibilities Providing technical support for clients and colleagues across a wide variety of functions, via multiple customer channels (including telephony, email, and live chat) Managing the lifecycle of all incidents/tickets, ensuring the incident/ticket is worked through to satisfactory conclusion and within SLA Working closely and collaboratively with colleagues where appropriate, and act as liaison point and coordinator to ensure necessary action is taken and updates provided Developing detailed technical and process documentation Acquire product knowledge to competently demonstrate the products and services we sell, so that you are the Subject Matter Expert (SME) Proactively identify process/procedure improvements Monitoring systems performance and reporting on any potential capacity issues Participation in out of hours and weekend on call support. Requirements Great customer service skills and a passion for developing and maintaining relationships Understanding of software monitoring tools Strong communication skills, both written and verbal Self motivated and diligent with excellent problem solving skills Experience within the Regulated Services industry Desirable, HPCC, Python, SQL, Power BI, understanding GDPR, task management tools like JIRA and previous experience in a technical support environment Working For You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children CARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Apr 19, 2026
Full time
Customer Service & Operations Technical Customer Support Analyst LexisNexis Risk Solutions is an essential partner in the assessment of risk and the reduction of fraud in organisations and payment journeys. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, Payment efficiency and Customer Data Management. An organization that has been at the forefront of AI use and develop for over a decade, it sits perfectly in the world of data owner and solution provider. About the Team Our teams are collaborative, forward thinking, and agile. We support multiple products with a challenging and exciting set of features and provide real opportunity for our teams to contribute to the success of the organisation. As a Technical Customer Support Analyst, you will be a vital member of our team working with a diverse range of technologies and disciplines. You will enjoy working in a friendly environment and benefit from our investment in staff. The Customer Support Teams' primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers, the team play a critical part in providing our customers with an excellent first impression of doing business with us. The team own the SLAs around incidents; meaning issues must be ticketed, investigated and, where necessary, escalated following those timeframes. We are uniquely positioned to play a core role in coordinating with multiple key stakeholders every single day, this provides a platform to drive change and enhance our current ways of working. Culture is extremely important to us, we value trust, empowerment, and support; the successful candidate will benefit from these within the role and encourage these values amongst their peers. About the Role LexisNexis Risk Solutions is seeking a Technical Customer Support Analyst with a background in providing customer software support and a passion for data and technology, to join our Customer Support Team. The role will entail providing support for applications developed within our teams (including web applications, APIs, batch solutions and more), investigating queries relating to the applications, investigating queries relating to data, identifying root causes and interfacing with support teams, engineering teams and others to promptly resolve customer and consumer support requests. Responsibilities Providing technical support for clients and colleagues across a wide variety of functions, via multiple customer channels (including telephony, email, and live chat) Managing the lifecycle of all incidents/tickets, ensuring the incident/ticket is worked through to satisfactory conclusion and within SLA Working closely and collaboratively with colleagues where appropriate, and act as liaison point and coordinator to ensure necessary action is taken and updates provided Developing detailed technical and process documentation Acquire product knowledge to competently demonstrate the products and services we sell, so that you are the Subject Matter Expert (SME) Proactively identify process/procedure improvements Monitoring systems performance and reporting on any potential capacity issues Participation in out of hours and weekend on call support. Requirements Great customer service skills and a passion for developing and maintaining relationships Understanding of software monitoring tools Strong communication skills, both written and verbal Self motivated and diligent with excellent problem solving skills Experience within the Regulated Services industry Desirable, HPCC, Python, SQL, Power BI, understanding GDPR, task management tools like JIRA and previous experience in a technical support environment Working For You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Generous holiday allowance with the option to buy additional days Health screening, eye care vouchers and private medical benefits Access to a competitive contributory pension scheme Save As You Earn share option scheme Travel Season ticket loan Electric Vehicle Scheme Maternity, paternity and shared parental leave Employee Assistance Programme Access to emergency care for both the elderly and children CARES days, giving you time to support the charities and causes that matter to you Access to employee resource groups with dedicated time to volunteer Access to extensive learning and development resources Access to employee discounts scheme via Perks at Work We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Location: Gateshead, Hybrid working Salary: Competitive This is a great opportunity to join our IT team in Gateshead. As an IT Service Desk Analyst, you'll support the wider team by managing and administering user services, helping to ensure smooth and efficient IT operations across the business. If you're organised, proactive, and enjoy solving problems, this could be the perfect next step in your career. As an IT Service Desk Analyst,you'll: Administer and manage internal line-of-business software systems. Maintain, update, and create documentation to support IT processes. Support IT assets and equipment including iPads, laptops, and mobile phones, liaising with external mobile communications providers. Troubleshoot network issues and liaise with network providers to resolve them. Take incoming calls and provide remote support for IT issues. Assist with IT projects as needed. As an IT Service Desk Analyst,you'll have: A strong administrative background and the ability to carry out general administrative tasks efficiently. Effective communication skills, both verbal and written, with a professional and approachable manner. The ability to manage competing demands and work across a diverse organisation. A collaborative mindset and strong attention to detail. A logical and structured approach to problem-solving. What we offer you The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. What's in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership - You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support Life assurance cover 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year - Give back to a cause that matters to you Exclusive perks and discounts - More than 250 deals available Ongoing training and development - From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards - Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role.
Apr 19, 2026
Full time
Location: Gateshead, Hybrid working Salary: Competitive This is a great opportunity to join our IT team in Gateshead. As an IT Service Desk Analyst, you'll support the wider team by managing and administering user services, helping to ensure smooth and efficient IT operations across the business. If you're organised, proactive, and enjoy solving problems, this could be the perfect next step in your career. As an IT Service Desk Analyst,you'll: Administer and manage internal line-of-business software systems. Maintain, update, and create documentation to support IT processes. Support IT assets and equipment including iPads, laptops, and mobile phones, liaising with external mobile communications providers. Troubleshoot network issues and liaise with network providers to resolve them. Take incoming calls and provide remote support for IT issues. Assist with IT projects as needed. As an IT Service Desk Analyst,you'll have: A strong administrative background and the ability to carry out general administrative tasks efficiently. Effective communication skills, both verbal and written, with a professional and approachable manner. The ability to manage competing demands and work across a diverse organisation. A collaborative mindset and strong attention to detail. A logical and structured approach to problem-solving. What we offer you The opportunity to be part of one of the fastest-growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. What's in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get: Employee Ownership - You are part of our success! 33 days holiday (including bank holidays) Company sick pay Maternity and paternity leave support Life assurance cover 24/7 GP access, plus mental health, wellness, financial, and legal support Two paid volunteering days per year - Give back to a cause that matters to you Exclusive perks and discounts - More than 250 deals available Ongoing training and development - From apprenticeships to leadership programs Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way Recognition and rewards - Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all. Please note: Security clearance (DBS) is required for this role.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. Team 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation The Opportunity Relay's Network squad builds the forecasting engine that powers every operational decision in the business. Demand forecasts drive shift release in sortation. Expansion models determine where the network grows. Parcel intelligence feeds route planning and vehicle loading. When the squad ships a better model, the impact multiplies across five consuming squads, Finance, and ultimately Relay's cost per parcel. The squad is growing from four people to ten: Data Scientists, Analysts, and a Software Engineer, each contributing to a system that spans demand forecasting, expansion modelling, parcel dimensions, sortation predictions, and demand management. That system has dependencies on Sortation, Middle Mile, Last Mile, Routing, and Commercial - plus Finance, who extend the operational forecasts into longer-range financial projections. It also supports four embedded analysts sitting in other squads across the business. As Programme Manager for the Network squad, you coordinate the delivery of this system. The role involves taking the squad's roadmap and turning it into a structured programme - tracking commitments, managing cross-squad dependencies, removing blockers, and keeping stakeholders informed. The specifics of the programme will develop as you ramp up and learn how the squad and its consuming teams work together. The squad lead sets technical direction and manages people. You work alongside them to keep the programme on track, supported by a team that values coordination and wants to deliver well. Relay operates a centralised data team of around 30 data engineers, analysts, and data scientists. The Network squad sits within this team and serves every operational squad in the business. You will work with the squad lead, the Data Scientists and analysts in the squad, and the leads of the five consuming squads. What You'll Do Coordinate the delivery programme for the Network squad: roadmap tracking, sprint management, cross-squad coordination, and dependency management across a 10-person team Manage dependencies with five consuming squads (Sortation, Middle Mile, Last Mile, Routing, Commercial) and Finance, ensuring that what Network delivers matches what those teams need and when they need it Run the squad's delivery cadence: cycle planning, triage, standups, retros, and cross-functional syncs Track commitments and surface risks early - identifying which initiatives are on track, which are slipping, and what needs to change Remove blockers that sit outside the squad: engineering dependencies, data access, stakeholder alignment, prioritisation conflicts with other squads Coordinate the work of four embedded analysts in other squads (Routing, Sortation, Middle Mile, and one TBC), ensuring alignment with Network's priorities Keep stakeholders informed with regular updates on what's shipped, what's in progress, and what's changed Support the squad lead by taking on operational coordination, freeing them to focus on technical direction, model quality, and strategic relationships Who Will Thrive in This Role? You have at least 5 years of experience in programme management, delivery management, or a similar coordination role, ideally in a technical or data-heavy environment. You have experience managing multiple workstreams. You have experience working in technical environments even if you're not a data scientist yourself. You can follow a conversation about model accuracy, forecast horizons, and pipeline reliability enough to know when something is blocked, behind, or being under-scoped. The squad will help you build domain knowledge as you ramp up. You have experience tracking commitments and following up when things stall. You bring structure to how teams track and deliver their work. You have experience coordinating across teams without direct authority - helping squads understand what's expected and when. You have experience communicating with stakeholders at different levels - giving a squad lead a quick update on a dependency, giving senior leadership a picture of the programme's health, and giving a Data Scientist an answer on when their work will be prioritised. You have experience managing dependencies and how work connects across teams. You plan for how one squad's timeline affects another's. Experience in logistics, data platforms, or forecasting environments is a plus, but what matters more is the ability to learn a complex technical domain quickly and manage a programme within it effectively. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Apr 18, 2026
Full time
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. Team 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation The Opportunity Relay's Network squad builds the forecasting engine that powers every operational decision in the business. Demand forecasts drive shift release in sortation. Expansion models determine where the network grows. Parcel intelligence feeds route planning and vehicle loading. When the squad ships a better model, the impact multiplies across five consuming squads, Finance, and ultimately Relay's cost per parcel. The squad is growing from four people to ten: Data Scientists, Analysts, and a Software Engineer, each contributing to a system that spans demand forecasting, expansion modelling, parcel dimensions, sortation predictions, and demand management. That system has dependencies on Sortation, Middle Mile, Last Mile, Routing, and Commercial - plus Finance, who extend the operational forecasts into longer-range financial projections. It also supports four embedded analysts sitting in other squads across the business. As Programme Manager for the Network squad, you coordinate the delivery of this system. The role involves taking the squad's roadmap and turning it into a structured programme - tracking commitments, managing cross-squad dependencies, removing blockers, and keeping stakeholders informed. The specifics of the programme will develop as you ramp up and learn how the squad and its consuming teams work together. The squad lead sets technical direction and manages people. You work alongside them to keep the programme on track, supported by a team that values coordination and wants to deliver well. Relay operates a centralised data team of around 30 data engineers, analysts, and data scientists. The Network squad sits within this team and serves every operational squad in the business. You will work with the squad lead, the Data Scientists and analysts in the squad, and the leads of the five consuming squads. What You'll Do Coordinate the delivery programme for the Network squad: roadmap tracking, sprint management, cross-squad coordination, and dependency management across a 10-person team Manage dependencies with five consuming squads (Sortation, Middle Mile, Last Mile, Routing, Commercial) and Finance, ensuring that what Network delivers matches what those teams need and when they need it Run the squad's delivery cadence: cycle planning, triage, standups, retros, and cross-functional syncs Track commitments and surface risks early - identifying which initiatives are on track, which are slipping, and what needs to change Remove blockers that sit outside the squad: engineering dependencies, data access, stakeholder alignment, prioritisation conflicts with other squads Coordinate the work of four embedded analysts in other squads (Routing, Sortation, Middle Mile, and one TBC), ensuring alignment with Network's priorities Keep stakeholders informed with regular updates on what's shipped, what's in progress, and what's changed Support the squad lead by taking on operational coordination, freeing them to focus on technical direction, model quality, and strategic relationships Who Will Thrive in This Role? You have at least 5 years of experience in programme management, delivery management, or a similar coordination role, ideally in a technical or data-heavy environment. You have experience managing multiple workstreams. You have experience working in technical environments even if you're not a data scientist yourself. You can follow a conversation about model accuracy, forecast horizons, and pipeline reliability enough to know when something is blocked, behind, or being under-scoped. The squad will help you build domain knowledge as you ramp up. You have experience tracking commitments and following up when things stall. You bring structure to how teams track and deliver their work. You have experience coordinating across teams without direct authority - helping squads understand what's expected and when. You have experience communicating with stakeholders at different levels - giving a squad lead a quick update on a dependency, giving senior leadership a picture of the programme's health, and giving a Data Scientist an answer on when their work will be prioritised. You have experience managing dependencies and how work connects across teams. You plan for how one squad's timeline affects another's. Experience in logistics, data platforms, or forecasting environments is a plus, but what matters more is the ability to learn a complex technical domain quickly and manage a programme within it effectively. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
500+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally. That is where you come in. Helping unite physicians across the world to support better patient outcomes-and even save lives- is an incredible feeling. Join us! What we're about Community: with 20+ years of tradition and innovation, our team has built the world's largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we're growing every day Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways. Collaboration: making an impact in healthcare is serious work, but that doesn't mean we can't have a good time while we're at it. We laugh together, we don't take ourselves too seriously, and we're always trying to make our customers crack a smile. Position Summary This position will focus on creating and preparing reports to be sent to advertising clients. You will work closely with our data team to ensure data is accurate and on time. Additionally, you will work with our client success managers to respond to client questions and ensure data in our CRM system is up to date and correct. The ideal candidate is detail-oriented, proactive, and reliable, with the ability to adapt to changing requirements and take ownership of deadlines and results. Responsibilities Work directly with senior associate to ensure all reports are delivered on time to Client Success team Manage high volume of reporting requests and prioritizing/scheduling for delivery including regularly scheduled and ad hoc high priority reports Maintain data fields in CRM system per contract that requires physician level data QA large volume of reports using SQL and/or python tools Document reporting process to ensure up to date information and requirements are accessible by stakeholders Requirements Analytical and deadline-driven mindset, with the ability to prioritize tasks and manage multiple requests Critical thinking and problem-solving skills, with the ability to apply learned concepts to new scenarios Strong communication skills and ability to work collaboratively in cross-functional teams Well-organized, with a strong sense of ownership, attention to detail, and reliability in meeting deadlines Proficiency in SQL, Excel, and other MS Office tools Experience in an analytical role; Python is a plus Willingness to learn, adapt to new processes, and continuously improve skills What you'll receive in return Competitive salary Hybrid working Dynamic, high growth and challenging international environment Life assurance and income protection Private health insurance 25 days holiday plus bank holidays Gym membership And more! About Sermo Sermo is a global social platform for physicians that fosters impactful peer-to-peer collaboration & discussions through meaningful insights, data, and trends. It is the most trusted global platform for physicians with over 800,000 fully verified and licensed physicians across 150 countries. The platform enables doctors to anonymously talk real-world medicine, review treatment options via our proprietary Drug Ratings platform, collectively solve patient cases, and earn honorarium from surveys. Through Sermo's unique community, pharmaceutical and healthcare partners can drive physician awareness and gain deep understanding of brand perceptions to benefit the medical community at large. To learn more, visit
Apr 18, 2026
Full time
500+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally. That is where you come in. Helping unite physicians across the world to support better patient outcomes-and even save lives- is an incredible feeling. Join us! What we're about Community: with 20+ years of tradition and innovation, our team has built the world's largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we're growing every day Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways. Collaboration: making an impact in healthcare is serious work, but that doesn't mean we can't have a good time while we're at it. We laugh together, we don't take ourselves too seriously, and we're always trying to make our customers crack a smile. Position Summary This position will focus on creating and preparing reports to be sent to advertising clients. You will work closely with our data team to ensure data is accurate and on time. Additionally, you will work with our client success managers to respond to client questions and ensure data in our CRM system is up to date and correct. The ideal candidate is detail-oriented, proactive, and reliable, with the ability to adapt to changing requirements and take ownership of deadlines and results. Responsibilities Work directly with senior associate to ensure all reports are delivered on time to Client Success team Manage high volume of reporting requests and prioritizing/scheduling for delivery including regularly scheduled and ad hoc high priority reports Maintain data fields in CRM system per contract that requires physician level data QA large volume of reports using SQL and/or python tools Document reporting process to ensure up to date information and requirements are accessible by stakeholders Requirements Analytical and deadline-driven mindset, with the ability to prioritize tasks and manage multiple requests Critical thinking and problem-solving skills, with the ability to apply learned concepts to new scenarios Strong communication skills and ability to work collaboratively in cross-functional teams Well-organized, with a strong sense of ownership, attention to detail, and reliability in meeting deadlines Proficiency in SQL, Excel, and other MS Office tools Experience in an analytical role; Python is a plus Willingness to learn, adapt to new processes, and continuously improve skills What you'll receive in return Competitive salary Hybrid working Dynamic, high growth and challenging international environment Life assurance and income protection Private health insurance 25 days holiday plus bank holidays Gym membership And more! About Sermo Sermo is a global social platform for physicians that fosters impactful peer-to-peer collaboration & discussions through meaningful insights, data, and trends. It is the most trusted global platform for physicians with over 800,000 fully verified and licensed physicians across 150 countries. The platform enables doctors to anonymously talk real-world medicine, review treatment options via our proprietary Drug Ratings platform, collectively solve patient cases, and earn honorarium from surveys. Through Sermo's unique community, pharmaceutical and healthcare partners can drive physician awareness and gain deep understanding of brand perceptions to benefit the medical community at large. To learn more, visit
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London, UK or Lisbon, Portugal or Kuala Lumpur, Malasia Role Summary The Infrastructure Services Analyst is a foundational execution role within Cloudflare's Integrated Hardware Systems team, supporting the delivery of outsourced data center and infrastructure services that enable global hardware deployments at scale. This role focuses on day-to-day service execution, delivery tracking, and operational follow through across Cloudflare's data center footprint. The analyst works closely with internal cross functional partners and external service providers to identify risks, track performance, and ensure services are delivered reliably and consistently. Role Responsibilities Support the execution and oversight of outsourced data center and infrastructure services supporting hardware deployment and lifecycle operations. Track service delivery related to rack installation, deployment support, remote hands, and in data center activities, ensuring work is completed to defined expectations. Identify delivery risks, service, and recurring issues, escalating concerns and supporting resolution as needed. Analyze service performance, deployment trends, and vendor metrics to support operational insight and reporting. Maintain dashboards, trackers, and recurring operational reports used to monitor execution and service health. Support service reviews, readiness assessments, and onboarding activities for new sites and deployment waves. Serve as an operational liaison between Integrated Hardware Systems, Infrastructure Operations, Engineering, Procurement, and external service vendors to ensure clarity on responsibilities, handoffs, and escalation paths. Role Requirements (Must Have Skills) Experience supporting infrastructure operations, data center services, or hardware deployment activities. Familiarity with data center environments, rack level hardware, or infrastructure build out processes. Strong analytical skills with experience using spreadsheets, dashboards, or trackers to monitor execution and performance. Comfort working with operational metrics, SLAs, and service indicators. Clear written and verbal communication skills, with the ability to coordinate across teams and with external vendors. Strong sense of ownership, follow through, and accountability in execution heavy environments. Ability to operate effectively in fast moving, operationally complex settings. Nice to Have Skills Experience working with outsourced service providers or vendor managed operational models. Exposure to large scale infrastructure deployments or global data center operations. Familiarity with service reviews, vendor evaluations, or commercial performance tracking. What Makes Cloudflare Special? We're not just a highly ambitious, large scale technology company. We're a highly ambitious, large scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Apr 18, 2026
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London, UK or Lisbon, Portugal or Kuala Lumpur, Malasia Role Summary The Infrastructure Services Analyst is a foundational execution role within Cloudflare's Integrated Hardware Systems team, supporting the delivery of outsourced data center and infrastructure services that enable global hardware deployments at scale. This role focuses on day-to-day service execution, delivery tracking, and operational follow through across Cloudflare's data center footprint. The analyst works closely with internal cross functional partners and external service providers to identify risks, track performance, and ensure services are delivered reliably and consistently. Role Responsibilities Support the execution and oversight of outsourced data center and infrastructure services supporting hardware deployment and lifecycle operations. Track service delivery related to rack installation, deployment support, remote hands, and in data center activities, ensuring work is completed to defined expectations. Identify delivery risks, service, and recurring issues, escalating concerns and supporting resolution as needed. Analyze service performance, deployment trends, and vendor metrics to support operational insight and reporting. Maintain dashboards, trackers, and recurring operational reports used to monitor execution and service health. Support service reviews, readiness assessments, and onboarding activities for new sites and deployment waves. Serve as an operational liaison between Integrated Hardware Systems, Infrastructure Operations, Engineering, Procurement, and external service vendors to ensure clarity on responsibilities, handoffs, and escalation paths. Role Requirements (Must Have Skills) Experience supporting infrastructure operations, data center services, or hardware deployment activities. Familiarity with data center environments, rack level hardware, or infrastructure build out processes. Strong analytical skills with experience using spreadsheets, dashboards, or trackers to monitor execution and performance. Comfort working with operational metrics, SLAs, and service indicators. Clear written and verbal communication skills, with the ability to coordinate across teams and with external vendors. Strong sense of ownership, follow through, and accountability in execution heavy environments. Ability to operate effectively in fast moving, operationally complex settings. Nice to Have Skills Experience working with outsourced service providers or vendor managed operational models. Exposure to large scale infrastructure deployments or global data center operations. Familiarity with service reviews, vendor evaluations, or commercial performance tracking. What Makes Cloudflare Special? We're not just a highly ambitious, large scale technology company. We're a highly ambitious, large scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost. Athenian Project In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
