Senior Network Engineer (Cisco ISE / Cisco WLC / Firewalls / SD-WAN) Hybrid working: 3 days per week required in the office. DGH Recruitment are currently recruiting on behalf of a leading global professional services firm who are looking for a Senior Network Engineer to join the team on a permanent basis in their London office click apply for full job details
Mar 23, 2026
Full time
Senior Network Engineer (Cisco ISE / Cisco WLC / Firewalls / SD-WAN) Hybrid working: 3 days per week required in the office. DGH Recruitment are currently recruiting on behalf of a leading global professional services firm who are looking for a Senior Network Engineer to join the team on a permanent basis in their London office click apply for full job details
IT/OT Network Engineer Monday - Friday, fully on-site role McCormick is seeking an experienced IT/OT Network Engineer to support and maintain our integrated IT and OT network infrastructure at the Peterborough site. This on-site role ensures the reliability, security, and performance of critical network systems supporting both enterprise and manufacturing operations. The position plays a key part in maintaining seamless connectivity and supporting continuous improvement across production and IT environments. MAIN RESPONSIBILITIES • Maintain and monitor IT/OT network performance, ensuring high availability and security. • Configure, troubleshoot, and maintain switches, routers, firewalls, and PLC network components. • Manage and maintain structured and fibre optic cabling to McCormick standards. • Diagnose and resolve network connectivity and firewall issues across IT and OT systems. • Collaborate with automation and controls engineers to integrate and support industrial devices. • Conduct preventive maintenance and ensure documentation of network assets and configurations. • Support network segmentation, cybersecurity, and compliance initiatives. • Provide training in fault-finding techniques to the on-site maintenance team. CANDIDATE PROFILE • Proven experience in network engineering within both IT and OT environments. • Strong knowledge of network hardware, including switches, routers, firewalls, and PLC switches. • Hands-on experience with structured and fibre optic cabling systems. • Effective communicator with the ability to work independently in a highly automated manufacturing environment. • Familiarity with network monitoring tools and industrial protocols (Ethernet/IP, Modbus TCP). • Understanding of network security, segmentation, and firewall configuration principles. • Relevant certifications (e.g., Cisco CCNA/CCNP, CompTIA Network+) preferred. • Excellent analytical, troubleshooting, and problem-solving skills. Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.
Mar 22, 2026
Full time
IT/OT Network Engineer Monday - Friday, fully on-site role McCormick is seeking an experienced IT/OT Network Engineer to support and maintain our integrated IT and OT network infrastructure at the Peterborough site. This on-site role ensures the reliability, security, and performance of critical network systems supporting both enterprise and manufacturing operations. The position plays a key part in maintaining seamless connectivity and supporting continuous improvement across production and IT environments. MAIN RESPONSIBILITIES • Maintain and monitor IT/OT network performance, ensuring high availability and security. • Configure, troubleshoot, and maintain switches, routers, firewalls, and PLC network components. • Manage and maintain structured and fibre optic cabling to McCormick standards. • Diagnose and resolve network connectivity and firewall issues across IT and OT systems. • Collaborate with automation and controls engineers to integrate and support industrial devices. • Conduct preventive maintenance and ensure documentation of network assets and configurations. • Support network segmentation, cybersecurity, and compliance initiatives. • Provide training in fault-finding techniques to the on-site maintenance team. CANDIDATE PROFILE • Proven experience in network engineering within both IT and OT environments. • Strong knowledge of network hardware, including switches, routers, firewalls, and PLC switches. • Hands-on experience with structured and fibre optic cabling systems. • Effective communicator with the ability to work independently in a highly automated manufacturing environment. • Familiarity with network monitoring tools and industrial protocols (Ethernet/IP, Modbus TCP). • Understanding of network security, segmentation, and firewall configuration principles. • Relevant certifications (e.g., Cisco CCNA/CCNP, CompTIA Network+) preferred. • Excellent analytical, troubleshooting, and problem-solving skills. Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.
What's in it for you? Brand-new, state-of-the-art office environment with parking Generous pension contribution Life cover Sick pay Income protection Ongoing career development within a growing organisation Must have's Three to five years' experience in IT infrastructure, network administration or a similar role Strong expertise in Microsoft Azure and virtualisation technologies such as VMware or Hyper-V Experience managing servers, storage, networking and cloud environments Solid understanding of IT security and compliance including ISO 27001, GDPR and Cyber Essentials Experience working within a global, multi-site environment Familiarity with ticketing and monitoring systems Relevant certifications such as Azure Administrator or CompTIA Network+/Security+ (or working towards) Nice to have's Experience acting as an escalation point for complex technical issues Exposure to capacity planning and network optimisation Experience developing internal documentation and knowledge base materials So, what will you be doing? Overseeing daily IT operations across servers, storage, networking and cloud platforms Acting as the escalation point for complex service and incident management issues Implementing and maintaining robust security measures including firewalls, VPNs and access controls Ensuring compliance with security frameworks through audits and assessments Managing and optimising LAN, WAN and Wi-Fi infrastructure Maintaining and improving Azure and virtualisation environments for performance and scalability Overseeing hardware and software installation, configuration and maintenance Maintaining clear infrastructure documentation and contributing to knowledge sharing across the business Helpful extras Opportunity to bridge hands-on technical support with infrastructure strategy Key role supporting business-critical systems and security Growing organisation with modern offices and a collaborative culture Interested? Send your CV to Ellie at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.
Mar 22, 2026
Full time
What's in it for you? Brand-new, state-of-the-art office environment with parking Generous pension contribution Life cover Sick pay Income protection Ongoing career development within a growing organisation Must have's Three to five years' experience in IT infrastructure, network administration or a similar role Strong expertise in Microsoft Azure and virtualisation technologies such as VMware or Hyper-V Experience managing servers, storage, networking and cloud environments Solid understanding of IT security and compliance including ISO 27001, GDPR and Cyber Essentials Experience working within a global, multi-site environment Familiarity with ticketing and monitoring systems Relevant certifications such as Azure Administrator or CompTIA Network+/Security+ (or working towards) Nice to have's Experience acting as an escalation point for complex technical issues Exposure to capacity planning and network optimisation Experience developing internal documentation and knowledge base materials So, what will you be doing? Overseeing daily IT operations across servers, storage, networking and cloud platforms Acting as the escalation point for complex service and incident management issues Implementing and maintaining robust security measures including firewalls, VPNs and access controls Ensuring compliance with security frameworks through audits and assessments Managing and optimising LAN, WAN and Wi-Fi infrastructure Maintaining and improving Azure and virtualisation environments for performance and scalability Overseeing hardware and software installation, configuration and maintenance Maintaining clear infrastructure documentation and contributing to knowledge sharing across the business Helpful extras Opportunity to bridge hands-on technical support with infrastructure strategy Key role supporting business-critical systems and security Growing organisation with modern offices and a collaborative culture Interested? Send your CV to Ellie at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.
Junior Network Engineer Ashford, Kent (field-based with client travel) £30,000+ DOE Are you early in your networking career and keen to build real hands-on experience? Do you enjoy both technical configuration and physical infrastructure work? Have you worked in (or want exposure to) an MSP environment where no two days are the same? If so, this could be a strong next step. We are recruiting for a Junior Network Engineer to join a growing Managed Service Provider supporting a wide range of business clients. This is a genuinely varied, fast-paced role combining logical network engineering with structured cabling and physical installations . It will suit someone practical, proactive, and comfortable working across multiple client environments both remotely and on-site. You will gain exposure to enterprise-grade networking technologies while building solid real-world deployment experience. Due to the project-led nature of MSP work, the role involves regular client travel and occasional out-of-hours work . The Role You will support the design, deployment, and ongoing support of client network environments, working closely with senior engineers and technical leadership. This is a hands-on position where you will be involved from physical install through to configuration and troubleshooting. Key Responsibilities Network Deployment & Support Assist with configuration, deployment, and support of client network infrastructure Work with technologies including: Cisco Systems Cisco Meraki Ubiquiti WatchGuard Hewlett Packard Enterprise Provision switches, routers, firewalls, and wireless access points Support VLANs, subnetting, DHCP, DNS, VPNs, and firewall rules Assist with cloud-managed networking platforms (e.g. Meraki Dashboard) Monitor network performance and respond to alerts Troubleshoot connectivity, WiFi, and performance issues Provide both remote and on-site technical support Maintain clear and accurate client documentation Carry out routine maintenance including firmware patching and testing Support VoIP and telephony deployments where required Structured Cabling & Physical Infrastructure Install copper data cabling (Cat6 / Cat6a) Run, terminate, and test fibre optic cabling (internal and external) Install patch panels, faceplates, and fibre enclosures Build and dress network cabinets and containment Mount switches, firewalls, and wireless access points Test, certify, and clearly label installed cabling Ensure all installations are neat, professional, and best-practice compliant Project Work Support senior engineers on upgrades, migrations, and new site deployments Assist with office moves and new business setups Conduct basic site surveys and cable route planning Travel to client sites (primarily regional with occasional national travel) Occasionally work evenings or weekends to minimise client disruption Ensure projects are delivered safely, on time, and to a high standard What We Are Looking For Essential Solid understanding of networking fundamentals (TCP/IP, VLANs, subnetting) Some hands-on experience configuring switches and routers Experience running and terminating copper cabling Willingness to work with fibre optic cabling Strong troubleshooting mindset Confident communication skills in client-facing situations Full UK driving licence Comfortable working at height and in ceiling voids Flexible approach to occasional out-of-hours work Desirable CompTIA Network+ or Cisco CCNA Experience with Cisco Meraki dashboard Fibre termination and testing experience Exposure to firewall configuration and site-to-site VPNs Previous MSP experience Basic VoIP knowledge Personal Attributes Customer-focused and professional Eager to learn across multiple vendor platforms Well organised with good attention to detail Able to manage multiple client priorities Reliable, proactive, and hands-on Flexible and adaptable to project demands
Mar 22, 2026
Full time
Junior Network Engineer Ashford, Kent (field-based with client travel) £30,000+ DOE Are you early in your networking career and keen to build real hands-on experience? Do you enjoy both technical configuration and physical infrastructure work? Have you worked in (or want exposure to) an MSP environment where no two days are the same? If so, this could be a strong next step. We are recruiting for a Junior Network Engineer to join a growing Managed Service Provider supporting a wide range of business clients. This is a genuinely varied, fast-paced role combining logical network engineering with structured cabling and physical installations . It will suit someone practical, proactive, and comfortable working across multiple client environments both remotely and on-site. You will gain exposure to enterprise-grade networking technologies while building solid real-world deployment experience. Due to the project-led nature of MSP work, the role involves regular client travel and occasional out-of-hours work . The Role You will support the design, deployment, and ongoing support of client network environments, working closely with senior engineers and technical leadership. This is a hands-on position where you will be involved from physical install through to configuration and troubleshooting. Key Responsibilities Network Deployment & Support Assist with configuration, deployment, and support of client network infrastructure Work with technologies including: Cisco Systems Cisco Meraki Ubiquiti WatchGuard Hewlett Packard Enterprise Provision switches, routers, firewalls, and wireless access points Support VLANs, subnetting, DHCP, DNS, VPNs, and firewall rules Assist with cloud-managed networking platforms (e.g. Meraki Dashboard) Monitor network performance and respond to alerts Troubleshoot connectivity, WiFi, and performance issues Provide both remote and on-site technical support Maintain clear and accurate client documentation Carry out routine maintenance including firmware patching and testing Support VoIP and telephony deployments where required Structured Cabling & Physical Infrastructure Install copper data cabling (Cat6 / Cat6a) Run, terminate, and test fibre optic cabling (internal and external) Install patch panels, faceplates, and fibre enclosures Build and dress network cabinets and containment Mount switches, firewalls, and wireless access points Test, certify, and clearly label installed cabling Ensure all installations are neat, professional, and best-practice compliant Project Work Support senior engineers on upgrades, migrations, and new site deployments Assist with office moves and new business setups Conduct basic site surveys and cable route planning Travel to client sites (primarily regional with occasional national travel) Occasionally work evenings or weekends to minimise client disruption Ensure projects are delivered safely, on time, and to a high standard What We Are Looking For Essential Solid understanding of networking fundamentals (TCP/IP, VLANs, subnetting) Some hands-on experience configuring switches and routers Experience running and terminating copper cabling Willingness to work with fibre optic cabling Strong troubleshooting mindset Confident communication skills in client-facing situations Full UK driving licence Comfortable working at height and in ceiling voids Flexible approach to occasional out-of-hours work Desirable CompTIA Network+ or Cisco CCNA Experience with Cisco Meraki dashboard Fibre termination and testing experience Exposure to firewall configuration and site-to-site VPNs Previous MSP experience Basic VoIP knowledge Personal Attributes Customer-focused and professional Eager to learn across multiple vendor platforms Well organised with good attention to detail Able to manage multiple client priorities Reliable, proactive, and hands-on Flexible and adaptable to project demands
2nd / 3rd Line Support Engineer (MSP) Location: Basingstoke Salary: £38,000 - £45,000 per annum We are recruiting on behalf of a well-established Managed Service Provider who are seeking an experienced 2nd / 3rd Line Support Engineer to join their technical team. This role would suit a confident, customer-facing engineer with strong MSP experience who enjoys a mix of hands-on technical support, project delivery, and onsite client engagement. The Role Providing high-quality technical support remotely and onsite Acting as an escalation point for complex support issues Delivering infrastructure and cloud projects from design through to implementation Configure, support, and maintain networks and firewalls Working closely with customers to understand technical challenges and provide effective solutions Carrying out site visits, system upgrades, and planned maintenance Producing clear technical documentation and handovers Required Experience & Skills Proven experience in a 2nd / 3rd Line role within an MSP Strong background supporting Windows Server and Microsoft 365 environments Experience with virtualisation technologies (VMware and/or Hyper-V) Solid understanding of networking and security, including firewalls and VPNs Familiarity with backup and business continuity solutions Confident communicator with excellent customer-facing skills Ability to manage multiple priorities and work effectively under pressure Full UK driving licence
Mar 22, 2026
Full time
2nd / 3rd Line Support Engineer (MSP) Location: Basingstoke Salary: £38,000 - £45,000 per annum We are recruiting on behalf of a well-established Managed Service Provider who are seeking an experienced 2nd / 3rd Line Support Engineer to join their technical team. This role would suit a confident, customer-facing engineer with strong MSP experience who enjoys a mix of hands-on technical support, project delivery, and onsite client engagement. The Role Providing high-quality technical support remotely and onsite Acting as an escalation point for complex support issues Delivering infrastructure and cloud projects from design through to implementation Configure, support, and maintain networks and firewalls Working closely with customers to understand technical challenges and provide effective solutions Carrying out site visits, system upgrades, and planned maintenance Producing clear technical documentation and handovers Required Experience & Skills Proven experience in a 2nd / 3rd Line role within an MSP Strong background supporting Windows Server and Microsoft 365 environments Experience with virtualisation technologies (VMware and/or Hyper-V) Solid understanding of networking and security, including firewalls and VPNs Familiarity with backup and business continuity solutions Confident communicator with excellent customer-facing skills Ability to manage multiple priorities and work effectively under pressure Full UK driving licence
OT Cyber Consultant/EngineerInfrastructureHybrid: 1-2 days per week in Warwick and some site travel6 months+£640 per day In short: We require a strong, hands-on OT Cyber Engineer to join a global provider in infrastructure services. In full: Position Main Responsibilities: Report to the OT Security Operations Lead Contribute to the Digital Products and Solutions team in achieving goals and setting cyber security strategy. Assist in the delivery of cyber security projects by validating existing technical documentation. Lead deployment activities in OT environments, including configuring networks, remote access solutions, anti-malware, backup solutions and virtualization platforms. Provide customer cyber support and act as a point of contact for execution projects. Answer technical questions from Product Lines, including troubleshooting and solution listing. Write and perform training sessions for internal teams and customers. Support key business stakeholders in adopting new technologies. Develop and maintain technical partnerships with internal and external stakeholders or suppliers. Liaise with the internal ICS (Industrial Cyber Security) group on compliance and best practices. Support Cyber execution training and troubleshooting for Product Competence Centers. Maintain the cyber security lab in Warwickshire with monthly visits. Travel to customer sites globally (approx. 10% of the time). Typical Day Overview: A typical day may involve: Responding to cyber technical queries from sales teams or engineering teams Configuring network devices or security solutions Creating user guides for engineering teams to deploy cyber security solutions Preparing or delivering training sessions. Collaborating with stakeholders to review technical documentation Supporting engineers during project execution. Must have Relevant Skills and Experience: Hands-on competence as a control systems engineer or network engineer role, with knowledge of industrial applications preferably in energy or oil & gas. Hands-on competence with cyber security implementation in OT environments. Actual engineering hands-on competence of configuring & deploying security solutions. Hands-on competence with Backup Solutions and Anti-Malware solutions Good practical knowledge of industrial cyber regulations, especially IEC 62443. Strong attention to detail and high-quality deliverables. Hands-on competence of remote connection solutions used in industry. Hands-on competence configuring network switches and firewalls. Proven ability to write and manage technical documentation. Preferred certifications: GICSP or similar. Hands-on competence with virtualization platforms (e.g., VMware, Proxmox). Excellent interpersonal, verbal, and written communication skills for client-facing interactions. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Mar 22, 2026
Contractor
OT Cyber Consultant/EngineerInfrastructureHybrid: 1-2 days per week in Warwick and some site travel6 months+£640 per day In short: We require a strong, hands-on OT Cyber Engineer to join a global provider in infrastructure services. In full: Position Main Responsibilities: Report to the OT Security Operations Lead Contribute to the Digital Products and Solutions team in achieving goals and setting cyber security strategy. Assist in the delivery of cyber security projects by validating existing technical documentation. Lead deployment activities in OT environments, including configuring networks, remote access solutions, anti-malware, backup solutions and virtualization platforms. Provide customer cyber support and act as a point of contact for execution projects. Answer technical questions from Product Lines, including troubleshooting and solution listing. Write and perform training sessions for internal teams and customers. Support key business stakeholders in adopting new technologies. Develop and maintain technical partnerships with internal and external stakeholders or suppliers. Liaise with the internal ICS (Industrial Cyber Security) group on compliance and best practices. Support Cyber execution training and troubleshooting for Product Competence Centers. Maintain the cyber security lab in Warwickshire with monthly visits. Travel to customer sites globally (approx. 10% of the time). Typical Day Overview: A typical day may involve: Responding to cyber technical queries from sales teams or engineering teams Configuring network devices or security solutions Creating user guides for engineering teams to deploy cyber security solutions Preparing or delivering training sessions. Collaborating with stakeholders to review technical documentation Supporting engineers during project execution. Must have Relevant Skills and Experience: Hands-on competence as a control systems engineer or network engineer role, with knowledge of industrial applications preferably in energy or oil & gas. Hands-on competence with cyber security implementation in OT environments. Actual engineering hands-on competence of configuring & deploying security solutions. Hands-on competence with Backup Solutions and Anti-Malware solutions Good practical knowledge of industrial cyber regulations, especially IEC 62443. Strong attention to detail and high-quality deliverables. Hands-on competence of remote connection solutions used in industry. Hands-on competence configuring network switches and firewalls. Proven ability to write and manage technical documentation. Preferred certifications: GICSP or similar. Hands-on competence with virtualization platforms (e.g., VMware, Proxmox). Excellent interpersonal, verbal, and written communication skills for client-facing interactions. Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Mar 22, 2026
Full time
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ
Platform Administrator London - 2 days in the office Up to £60,000plus benefits This is a great opportunity to join a fast-growing technology-led organisation where you will play a key role in shaping and maturing their core platforms. You will work across identity, MDM, infrastructure, and SaaS administration, making this a strong next step for someone who enjoys both deep technical ownership and hands-on problem solving. The Company They are a rapidly scaling technology business using data, behavioural insight, and modern engineering to transform how users engage with their digital ecosystem. Their platform is central to their product offering, and they continue to invest heavily in security, automation, and infrastructure maturity. You will join a collaborative team operating at the heart of their technical operations, supporting their growth while driving improvements across their environment. The Role Administer identity platforms including Entra ID and Google Workspace, owning user lifecycle, SSO integrations, and access governance. Configure and optimise Microsoft Intune for macOS and Windows devices, ensuring effective MDM policies. Support and maintain key SaaS and infrastructure tools such as AWS, Atlassian, Slack, and core internal systems. Act as a senior escalation point for complex technical issues, working closely with the Service Desk and engineering teams. Contribute to major projects including an MDM migration, assisting with testing, rollout, and user support. Manage on-premise environments including hypervisors, virtual machines, and network devices. Automate manual workflows using scripting languages such as Python, PowerShell, or Bash. Maintain high-quality documentation and support a culture of operational excellence. Your Skills and Experience Strong capability in administering Entra ID, Google Workspace, or similar identity platforms. Hands-on experience managing device fleets through Intune or another enterprise-grade MDM. Knowledge of networking fundamentals including firewalls and switches. Familiarity with hypervisors and managing Linux or Windows virtual machines. Experience supporting SaaS platforms such as Slack, Jira, or Zoom. Ability to diagnose complex issues across operating system, network, and application layers. Confident scripting skills to automate workflows and integrate with APIs. Strong communication skills with a user-focused mindset. What They Offer Salary up to £60,000 plus benefits. Private healthcare once eligible, with wellbeing and lifestyle perks. 25 days annual leave and a supportive approach to work-life balance. A collaborative, inclusive culture with regular team activities. Pension contributions and additional employee-focused benefits. Clear development pathways and opportunities to broaden your technical expertise. How to Apply If you are interested in this Platform Administrator position, please apply with your CV.
Mar 22, 2026
Full time
Platform Administrator London - 2 days in the office Up to £60,000plus benefits This is a great opportunity to join a fast-growing technology-led organisation where you will play a key role in shaping and maturing their core platforms. You will work across identity, MDM, infrastructure, and SaaS administration, making this a strong next step for someone who enjoys both deep technical ownership and hands-on problem solving. The Company They are a rapidly scaling technology business using data, behavioural insight, and modern engineering to transform how users engage with their digital ecosystem. Their platform is central to their product offering, and they continue to invest heavily in security, automation, and infrastructure maturity. You will join a collaborative team operating at the heart of their technical operations, supporting their growth while driving improvements across their environment. The Role Administer identity platforms including Entra ID and Google Workspace, owning user lifecycle, SSO integrations, and access governance. Configure and optimise Microsoft Intune for macOS and Windows devices, ensuring effective MDM policies. Support and maintain key SaaS and infrastructure tools such as AWS, Atlassian, Slack, and core internal systems. Act as a senior escalation point for complex technical issues, working closely with the Service Desk and engineering teams. Contribute to major projects including an MDM migration, assisting with testing, rollout, and user support. Manage on-premise environments including hypervisors, virtual machines, and network devices. Automate manual workflows using scripting languages such as Python, PowerShell, or Bash. Maintain high-quality documentation and support a culture of operational excellence. Your Skills and Experience Strong capability in administering Entra ID, Google Workspace, or similar identity platforms. Hands-on experience managing device fleets through Intune or another enterprise-grade MDM. Knowledge of networking fundamentals including firewalls and switches. Familiarity with hypervisors and managing Linux or Windows virtual machines. Experience supporting SaaS platforms such as Slack, Jira, or Zoom. Ability to diagnose complex issues across operating system, network, and application layers. Confident scripting skills to automate workflows and integrate with APIs. Strong communication skills with a user-focused mindset. What They Offer Salary up to £60,000 plus benefits. Private healthcare once eligible, with wellbeing and lifestyle perks. 25 days annual leave and a supportive approach to work-life balance. A collaborative, inclusive culture with regular team activities. Pension contributions and additional employee-focused benefits. Clear development pathways and opportunities to broaden your technical expertise. How to Apply If you are interested in this Platform Administrator position, please apply with your CV.
Inspire People are seeing a Senior Network Engineer on behalf of secure, Government body, with Juniper knowledge (EX, QFX, switch configuration, SRX, vSRX firewall and policy config, Junos Space, Security Director, Apstra) and experience of support in a large and complex network environment at a Senior network engineering level click apply for full job details
Mar 22, 2026
Contractor
Inspire People are seeing a Senior Network Engineer on behalf of secure, Government body, with Juniper knowledge (EX, QFX, switch configuration, SRX, vSRX firewall and policy config, Junos Space, Security Director, Apstra) and experience of support in a large and complex network environment at a Senior network engineering level click apply for full job details
Senior Infrastructure EngineerWhat does it take to keep a charity like ours running? What sits behind every support call answered, every research database accessed, every fundraising campaign delivered? Infrastructure. And the people who build, protect and evolve it. As a Senior Infrastructure Engineer, you'll play a central role in keeping that foundation strong, secure and ready for what comes next. Reporting to the Infrastructure Services Manager, you'll support, maintain and enhance our enterprise infrastructure across Azure cloud, identity, endpoint, network and core platform services. You'll lead on complex incidents, drive root-cause analysis, and bring the kind of calm, expert thinking that keeps services running and colleagues confident. This is a hands-on role with real scope to influence how we design and operate our infrastructure for the long term. Please note that this is a 12 month fixed term contract position. About you: You're an experienced infrastructure professional who brings both depth of technical knowledge and the mindset of a trusted colleague. You understand that the work you do has real consequences for real people, and that motivates you to get things right. You're equally comfortable diving into a complex incident at pace and stepping back to think about how we build more resilient, secure and cost-effective services over time. You take security seriously, communicate with clarity across technical and non-technical audiences, and you thrive in environments where collaboration and accountability go hand in hand. You're someone who keeps learning, shares what you know, and makes the team around you better. You'll have: - A grounding in enterprise infrastructure servers, directory services, hybrid identity and the hands-on experience to back it up. - Managing and supporting Disaster Recovery services to address continuity of vital business functions. - Subject matter expertise in Azure: cloud platforms, virtual compute, storage, networking and the governance principles that keep it all accountable. - A security-first mindset, with practical knowledge of MFA, conditional access, privileged access management and vulnerability remediation. - Proven networking foundations across WAN, VPN, firewalling and secure remote access. - The discipline to work within ITSM frameworks and the rigour to maintain accurate configuration and asset data. - Experience working alongside a Managed Service Provider as part of an augmented team, including managing service quality and accountability. - A track record of producing documentation that works for diverse audiences runbooks, procedures, service improvement write-ups. - Genuine curiosity about the infrastructure landscape and a commitment to staying sharp as it evolves. What you'll focus on: - Keeping our hybrid infrastructure secure, stable and performing day in, day out, and under pressure when it counts. - Owning complex incidents from first response through to root-cause analysis and lasting fixes. - Working shoulder-to-shoulder with our Security team to embed good practice across everything we build and run. - Helping us get more from what we have through cost optimisation, service rationalisation and smarter configuration. - Being a dependable partner to suppliers and managed service providers, holding them to the standard our users deserve. - Championing modern identity protection across the organisation. - Bringing energy and expertise to a team that genuinely wants to do good work together. The infrastructure you build here will help us reach more people living with dementia, more quickly, more reliably. If you're ready to bring your infrastructure skills and wider technology expertise to a role with real purpose, we'd love to hear from you. Important Dates - Application deadline is 23:59 on Sunday 29th March 2026 - Interviews begin week commencing: 6th April 2026 About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Mar 22, 2026
Full time
Senior Infrastructure EngineerWhat does it take to keep a charity like ours running? What sits behind every support call answered, every research database accessed, every fundraising campaign delivered? Infrastructure. And the people who build, protect and evolve it. As a Senior Infrastructure Engineer, you'll play a central role in keeping that foundation strong, secure and ready for what comes next. Reporting to the Infrastructure Services Manager, you'll support, maintain and enhance our enterprise infrastructure across Azure cloud, identity, endpoint, network and core platform services. You'll lead on complex incidents, drive root-cause analysis, and bring the kind of calm, expert thinking that keeps services running and colleagues confident. This is a hands-on role with real scope to influence how we design and operate our infrastructure for the long term. Please note that this is a 12 month fixed term contract position. About you: You're an experienced infrastructure professional who brings both depth of technical knowledge and the mindset of a trusted colleague. You understand that the work you do has real consequences for real people, and that motivates you to get things right. You're equally comfortable diving into a complex incident at pace and stepping back to think about how we build more resilient, secure and cost-effective services over time. You take security seriously, communicate with clarity across technical and non-technical audiences, and you thrive in environments where collaboration and accountability go hand in hand. You're someone who keeps learning, shares what you know, and makes the team around you better. You'll have: - A grounding in enterprise infrastructure servers, directory services, hybrid identity and the hands-on experience to back it up. - Managing and supporting Disaster Recovery services to address continuity of vital business functions. - Subject matter expertise in Azure: cloud platforms, virtual compute, storage, networking and the governance principles that keep it all accountable. - A security-first mindset, with practical knowledge of MFA, conditional access, privileged access management and vulnerability remediation. - Proven networking foundations across WAN, VPN, firewalling and secure remote access. - The discipline to work within ITSM frameworks and the rigour to maintain accurate configuration and asset data. - Experience working alongside a Managed Service Provider as part of an augmented team, including managing service quality and accountability. - A track record of producing documentation that works for diverse audiences runbooks, procedures, service improvement write-ups. - Genuine curiosity about the infrastructure landscape and a commitment to staying sharp as it evolves. What you'll focus on: - Keeping our hybrid infrastructure secure, stable and performing day in, day out, and under pressure when it counts. - Owning complex incidents from first response through to root-cause analysis and lasting fixes. - Working shoulder-to-shoulder with our Security team to embed good practice across everything we build and run. - Helping us get more from what we have through cost optimisation, service rationalisation and smarter configuration. - Being a dependable partner to suppliers and managed service providers, holding them to the standard our users deserve. - Championing modern identity protection across the organisation. - Bringing energy and expertise to a team that genuinely wants to do good work together. The infrastructure you build here will help us reach more people living with dementia, more quickly, more reliably. If you're ready to bring your infrastructure skills and wider technology expertise to a role with real purpose, we'd love to hear from you. Important Dates - Application deadline is 23:59 on Sunday 29th March 2026 - Interviews begin week commencing: 6th April 2026 About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. Purpose: Responsible for administering the group's IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer / Strategy / Plan Network •Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services •Collaborate with Lead Network Architect with network related projects. •Administer network devices and services (e.g., switches, routers, firewalls, access points,)•Implement changes to network configurations following best practices.•Manage and maintain all data centres health including specialist hardware - CCTV, UPS•Support vulnerability remediation and security audits for network infrastructure•Maintain accurate documentation: network diagrams, device inventory and configuration baselines •Create and update operational procedures and knowledge articles. •Share knowledge with the wider team; mentor Service Desk where applicable.•Work with suppliers/ISPs to provision circuits and troubleshoot carrier issues.•Administering changes to configuration on Firewalls including whitelisting Implementations •Responsible for IT implementations at all sites including Head Office, Warehouse, Stores, Showrooms•Managing site schedules ensuring all tasks are completed in a timely manner•Monitoring and managing stock levels to ensure availability at all times•Visit sites to fix any implementation related incidents or action any request raised via the IT Service Desk•Ensuring that the company standardisation is adhered to at all times.•Work to agreed SLA's whilst offering a high level of service.•Produce support documentation as appropriate following company templates. Service •Act as a point of escalation for diagnosing and troubleshooting network and implementation tickets on the Service Desk in line with SLA's•Supporting Problem Management by proactively reviewing incident history to identify reoccurring incidents to improve service levels•Adding to and updating all Knowledge Management systems to help support the Service Desk with knowledge transfer and help drive First Contact Fix rates•Train and develop the Service Desk team on new solutions and services to help them support them to a high standard People/Leadership •Provide help and support to the Service Desk where required Financial / Commercials •Generate and implement ideas for cost savings and continuous improvement to processes / service levels•To ensure best value is achieved with all hardware and software purchases. Risk and process •Find opportunities to improve repetitive processes through automation where appropriate•To constantly seek potential improvements for all IT processes to enhance service levels•Responsible for delivering assigned enablement projects to time and budget to achieve agreed objectives•Ensure that all changes follow the internal change management processes Decision Making/Freedom to Act: •Provides on-call support outside of regular business hours, as needed.•Due to the nature of the role, it is anticipated that some out of hours work is expected Knowledge, Skills and Experience Required: Technical •Understanding of Network LAN / WAN & Wireless environments •Understanding of networking technologies and protocols•Knowledge of network routing and switching, including troubleshooting•Experience building, deploying and support of enterprise class switches and wireless Essential •Willingness to travel as required.•Practical understanding of Service Management•Keen eye and attention to detail•Proactive, self-motivated and able to use own initiative •Ability to manage own time and prioritise multiple projects whilst working under pressure•Ability to work independently or cross functionally, sharing ideas and resources•Proven analytical and problem-solving skills•Drive for self-learning and improvement•Strong documentation skills•Excellent prioritising, planning and organisation skills•Proven track record of achieving results•Experience of developing and working with SLAs and KPIs•Outstanding communicator at all levels•Passion for helping people to grow and develop Desirable •NSE 4, CCNA or Network+ qualification and experience of working within a Service Management environment•Experience or knowledge in data networking with Fortinet infrastructure•Ability to communicate with users and sponsors; and frame solutions around outcomes.•Experience of working in a retail environment What we'll do for y
Mar 22, 2026
Full time
There's plenty about Topps Tiles that might surprise you. Like the scale of our Support Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and drive results. But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business? After delivering our 20% market share goal of "one in five" in 2023, we have launched our new goal - Mission 365 - targeting £365 million of sales. Purpose: Responsible for administering the group's IT Network systems. Providing high level 3rd line technical support and delivering of key IT projects. Key Accountabilities Customer / Strategy / Plan Network •Monitoring alerts, dashboards and reports on all networks to proactively prevent occurrence of incidents and outages to IT services •Collaborate with Lead Network Architect with network related projects. •Administer network devices and services (e.g., switches, routers, firewalls, access points,)•Implement changes to network configurations following best practices.•Manage and maintain all data centres health including specialist hardware - CCTV, UPS•Support vulnerability remediation and security audits for network infrastructure•Maintain accurate documentation: network diagrams, device inventory and configuration baselines •Create and update operational procedures and knowledge articles. •Share knowledge with the wider team; mentor Service Desk where applicable.•Work with suppliers/ISPs to provision circuits and troubleshoot carrier issues.•Administering changes to configuration on Firewalls including whitelisting Implementations •Responsible for IT implementations at all sites including Head Office, Warehouse, Stores, Showrooms•Managing site schedules ensuring all tasks are completed in a timely manner•Monitoring and managing stock levels to ensure availability at all times•Visit sites to fix any implementation related incidents or action any request raised via the IT Service Desk•Ensuring that the company standardisation is adhered to at all times.•Work to agreed SLA's whilst offering a high level of service.•Produce support documentation as appropriate following company templates. Service •Act as a point of escalation for diagnosing and troubleshooting network and implementation tickets on the Service Desk in line with SLA's•Supporting Problem Management by proactively reviewing incident history to identify reoccurring incidents to improve service levels•Adding to and updating all Knowledge Management systems to help support the Service Desk with knowledge transfer and help drive First Contact Fix rates•Train and develop the Service Desk team on new solutions and services to help them support them to a high standard People/Leadership •Provide help and support to the Service Desk where required Financial / Commercials •Generate and implement ideas for cost savings and continuous improvement to processes / service levels•To ensure best value is achieved with all hardware and software purchases. Risk and process •Find opportunities to improve repetitive processes through automation where appropriate•To constantly seek potential improvements for all IT processes to enhance service levels•Responsible for delivering assigned enablement projects to time and budget to achieve agreed objectives•Ensure that all changes follow the internal change management processes Decision Making/Freedom to Act: •Provides on-call support outside of regular business hours, as needed.•Due to the nature of the role, it is anticipated that some out of hours work is expected Knowledge, Skills and Experience Required: Technical •Understanding of Network LAN / WAN & Wireless environments •Understanding of networking technologies and protocols•Knowledge of network routing and switching, including troubleshooting•Experience building, deploying and support of enterprise class switches and wireless Essential •Willingness to travel as required.•Practical understanding of Service Management•Keen eye and attention to detail•Proactive, self-motivated and able to use own initiative •Ability to manage own time and prioritise multiple projects whilst working under pressure•Ability to work independently or cross functionally, sharing ideas and resources•Proven analytical and problem-solving skills•Drive for self-learning and improvement•Strong documentation skills•Excellent prioritising, planning and organisation skills•Proven track record of achieving results•Experience of developing and working with SLAs and KPIs•Outstanding communicator at all levels•Passion for helping people to grow and develop Desirable •NSE 4, CCNA or Network+ qualification and experience of working within a Service Management environment•Experience or knowledge in data networking with Fortinet infrastructure•Ability to communicate with users and sponsors; and frame solutions around outcomes.•Experience of working in a retail environment What we'll do for y
Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You'll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Stratford upon Avon based office, 1x day per week office-based. Occasional client site travel when required (full license and car is desirable) Permanent opportunity Salary of £30,000-£35,000 + a discretionary company bonus scheme Ideally you'll have experience supporting the following: Windows Desktop OS (Registry, Services, Group Policy, MDM) Office 365, SharePoint, Entra ID, Intune, Exchange Windows Server, Active Directory, Hyper-V, VMware Event Viewer, PowerShell Networking fundamentals - routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we're looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills A real appetite to learn, progress and contribute ideas We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Mar 21, 2026
Full time
Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You'll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Stratford upon Avon based office, 1x day per week office-based. Occasional client site travel when required (full license and car is desirable) Permanent opportunity Salary of £30,000-£35,000 + a discretionary company bonus scheme Ideally you'll have experience supporting the following: Windows Desktop OS (Registry, Services, Group Policy, MDM) Office 365, SharePoint, Entra ID, Intune, Exchange Windows Server, Active Directory, Hyper-V, VMware Event Viewer, PowerShell Networking fundamentals - routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we're looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills A real appetite to learn, progress and contribute ideas We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Network & Security Project Engineer London HQ / Customer Sites / Hybrid£50,000 - £60,000 + Overtime + BenefitsImmediate Start AvailableThe RoleWe are looking for a Senior Network & Security Project Engineer to join our project delivery team.This is a hands-on, customer-facing role for a proven engineer who can confidently implement Low-Level Designs (LLDs) across a broad networking and security stack.You'll work independently or as part of a team to deliver structured infrastructure deployments across customer environments.SD-WAN experience is an absolute must for this role.Key Responsibilities Implement Low-Level Designs (LLDs) confidently across the full networking stack Deliver end-to-end network and security deployments Configure and deploy SD-WAN solutions Implement firewall, routing, switching and wireless technologies Troubleshoot complex infrastructure issues during project delivery Produce high-quality technical documentation Interface professionally with customers (onsite and remote) Support flexible working hours aligned to project requirements Provide guidance and support to junior engineers when required You must have strong hands-on experience across: SD-WAN (Essential) Velocloud (key platform) HPE Silver Peak Strong understanding of SD-WAN design and implementation principles Security Fortinet Palo Alto Firewall policy configuration IPS / IDS Web filtering SASE concepts Routing & Switching Cisco Juniper OSPF, BGP, MPLS Layer 2 / Layer 3 switching Wireless & WAN Juniper Mist Teltonika 4G / 5G gateways Additional DDI (DNS, DHCP, IPAM) SNMP / API monitoring tools ServiceNow or other ITSM platforms This is a senior-level role so we need someone who is: A strong generalist across networking technologies Proven in delivering customer-facing infrastructure projects Confident implementing from LLD documentation without hand-holding Methodical and structured in approach Strong in customer communication and stakeholder engagement Able to manage time and priorities effectively You should be comfortable owning technical delivery and representing the business professionally in front of clients. You will get: Exposure to enterprise-level SD-WAN and security projects Vendor training to support continued growth A technically strong and delivery-focused environment If you're a proven Network & Security Engineer with strong SD-WAN experience and the confidence to deliver LLD implementations across Cisco, Juniper, Fortinet and Velocloud environments, we'd like to speak with you.
Mar 21, 2026
Full time
Network & Security Project Engineer London HQ / Customer Sites / Hybrid£50,000 - £60,000 + Overtime + BenefitsImmediate Start AvailableThe RoleWe are looking for a Senior Network & Security Project Engineer to join our project delivery team.This is a hands-on, customer-facing role for a proven engineer who can confidently implement Low-Level Designs (LLDs) across a broad networking and security stack.You'll work independently or as part of a team to deliver structured infrastructure deployments across customer environments.SD-WAN experience is an absolute must for this role.Key Responsibilities Implement Low-Level Designs (LLDs) confidently across the full networking stack Deliver end-to-end network and security deployments Configure and deploy SD-WAN solutions Implement firewall, routing, switching and wireless technologies Troubleshoot complex infrastructure issues during project delivery Produce high-quality technical documentation Interface professionally with customers (onsite and remote) Support flexible working hours aligned to project requirements Provide guidance and support to junior engineers when required You must have strong hands-on experience across: SD-WAN (Essential) Velocloud (key platform) HPE Silver Peak Strong understanding of SD-WAN design and implementation principles Security Fortinet Palo Alto Firewall policy configuration IPS / IDS Web filtering SASE concepts Routing & Switching Cisco Juniper OSPF, BGP, MPLS Layer 2 / Layer 3 switching Wireless & WAN Juniper Mist Teltonika 4G / 5G gateways Additional DDI (DNS, DHCP, IPAM) SNMP / API monitoring tools ServiceNow or other ITSM platforms This is a senior-level role so we need someone who is: A strong generalist across networking technologies Proven in delivering customer-facing infrastructure projects Confident implementing from LLD documentation without hand-holding Methodical and structured in approach Strong in customer communication and stakeholder engagement Able to manage time and priorities effectively You should be comfortable owning technical delivery and representing the business professionally in front of clients. You will get: Exposure to enterprise-level SD-WAN and security projects Vendor training to support continued growth A technically strong and delivery-focused environment If you're a proven Network & Security Engineer with strong SD-WAN experience and the confidence to deliver LLD implementations across Cisco, Juniper, Fortinet and Velocloud environments, we'd like to speak with you.
3rd Line Support Engineer Location: 2 days p/week from home. Main office is in Solihull but some trips to Doncaster (1-2 times every fortnight) will be needed. Salary: £32,000 £35,000 Hours: 09 00 A growing UK technology and communications provider is looking for a 3rd Line Support Engineer to join its technical support team. The business delivers managed IT, cloud, connectivity and security services to organisations across the UK and has expanded significantly through growth and acquisitions in recent years. This role sits within the service desk function and acts as the technical escalation point for complex issues . You ll work closely with the 2nd Line team, resolving advanced technical problems across infrastructure, networking, cloud platforms and end-user environments while ensuring service levels are maintained. Key Responsibilities Act as the escalation point for complex issues from the 2nd Line support team Troubleshoot and resolve infrastructure, network and desktop support incidents Manage support tickets through to resolution while meeting SLA targets Use remote monitoring and support tools to diagnose and fix technical issues Maintain accurate documentation for systems, incidents and solutions Work with third-party vendors to resolve incidents when required Share knowledge and solutions with the wider support team Experience & Skills Required Around 3+ years experience in a service desk or IT support environment Strong Windows 10/11 and desktop support experience Experience supporting Windows Server environments Good understanding of Microsoft 365 (Azure, Intune) Experience troubleshooting network connectivity issues (VPN, VLANs, WAN, WiFi, firewalls) Exposure to virtualisation technologies such as VMware or Hyper-V Experience with backup solutions and monitoring tools Strong problem-solving skills and ability to prioritise multiple tickets Desirable Experience Firewall technologies such as SonicWall or FortiGate Virtual desktop technologies (e.g. Citrix) Backup solutions such as Veeam or Redstor Exposure to cyber security or endpoint protection platforms Experience supporting education environments Why Apply Join a rapidly growing managed services provider Work with a wide range of modern infrastructure and cloud technologies Opportunity to develop technical expertise within a fast-paced support environment
Mar 21, 2026
Full time
3rd Line Support Engineer Location: 2 days p/week from home. Main office is in Solihull but some trips to Doncaster (1-2 times every fortnight) will be needed. Salary: £32,000 £35,000 Hours: 09 00 A growing UK technology and communications provider is looking for a 3rd Line Support Engineer to join its technical support team. The business delivers managed IT, cloud, connectivity and security services to organisations across the UK and has expanded significantly through growth and acquisitions in recent years. This role sits within the service desk function and acts as the technical escalation point for complex issues . You ll work closely with the 2nd Line team, resolving advanced technical problems across infrastructure, networking, cloud platforms and end-user environments while ensuring service levels are maintained. Key Responsibilities Act as the escalation point for complex issues from the 2nd Line support team Troubleshoot and resolve infrastructure, network and desktop support incidents Manage support tickets through to resolution while meeting SLA targets Use remote monitoring and support tools to diagnose and fix technical issues Maintain accurate documentation for systems, incidents and solutions Work with third-party vendors to resolve incidents when required Share knowledge and solutions with the wider support team Experience & Skills Required Around 3+ years experience in a service desk or IT support environment Strong Windows 10/11 and desktop support experience Experience supporting Windows Server environments Good understanding of Microsoft 365 (Azure, Intune) Experience troubleshooting network connectivity issues (VPN, VLANs, WAN, WiFi, firewalls) Exposure to virtualisation technologies such as VMware or Hyper-V Experience with backup solutions and monitoring tools Strong problem-solving skills and ability to prioritise multiple tickets Desirable Experience Firewall technologies such as SonicWall or FortiGate Virtual desktop technologies (e.g. Citrix) Backup solutions such as Veeam or Redstor Exposure to cyber security or endpoint protection platforms Experience supporting education environments Why Apply Join a rapidly growing managed services provider Work with a wide range of modern infrastructure and cloud technologies Opportunity to develop technical expertise within a fast-paced support environment
CBSbutler Holdings Limited trading as CBSbutler
Farnborough, Hampshire
Senior Network Engineer - NSX-T / AVI / HCI 500 - 550 per day - Inside IR35 MOD SC Cleared Site: Farnborough - 4 days onsite, 1 day remote About the Role We are delivering a modern managed infrastructure platform designed to replace complex legacy enterprise environments. The programme focuses on high levels of automation, repeatable infrastructure design patterns, and rapid deployment of business solutions . The platform leverages modern Windows and VMware technologies and integrates automation tooling such as Ansible, Terraform, and scripting frameworks alongside specialist infrastructure and application platforms. We are seeking an experienced Senior Network Engineer with strong expertise in VMware NSX-T, F5, and VMware AVI within Hyperconverged Infrastructure (HCI) environments. The successful candidate will combine deep technical expertise with strong design capability , delivering scalable, secure, and highly automated network solutions , including robust identity and tiered access models . Key Responsibilities Design, implement, and support network architectures within hyperconverged infrastructure environments using NSX-T and AVI technologies. Lead deployment and configuration of VMware NSX-T components , including: Logical networking Distributed firewall Load balancing VPN services Implement network virtualisation and micro-segmentation strategies . Deploy and manage VMware AVI load balancers to support modern application delivery, automation, and analytics. Ensure high availability, performance optimisation, and security across network services. Design and maintain identity and access management solutions aligned with tiered access models . Conduct capacity planning and scalability assessments to support platform growth. Collaborate with infrastructure, security, and automation teams to deliver integrated platform solutions. Essential Skills & Experience Strong hands-on experience with: VMware NSX-T VMware AVI Load Balancer Hyperconverged Infrastructure (HCI) Proven experience designing and implementing scalable network architectures . Strong understanding of identity management and tiered access models . Experience working within highly automated infrastructure environments . Excellent communication and documentation skills . DV Clearance (or willingness to undergo security vetting). Desirable Skills Software-Defined WAN (SD-WAN) Network monitoring and observability tooling Secure network architecture and security best practices Experience supporting Infrastructure as Code (IaC) using tools such as Ansible and Terraform
Mar 21, 2026
Contractor
Senior Network Engineer - NSX-T / AVI / HCI 500 - 550 per day - Inside IR35 MOD SC Cleared Site: Farnborough - 4 days onsite, 1 day remote About the Role We are delivering a modern managed infrastructure platform designed to replace complex legacy enterprise environments. The programme focuses on high levels of automation, repeatable infrastructure design patterns, and rapid deployment of business solutions . The platform leverages modern Windows and VMware technologies and integrates automation tooling such as Ansible, Terraform, and scripting frameworks alongside specialist infrastructure and application platforms. We are seeking an experienced Senior Network Engineer with strong expertise in VMware NSX-T, F5, and VMware AVI within Hyperconverged Infrastructure (HCI) environments. The successful candidate will combine deep technical expertise with strong design capability , delivering scalable, secure, and highly automated network solutions , including robust identity and tiered access models . Key Responsibilities Design, implement, and support network architectures within hyperconverged infrastructure environments using NSX-T and AVI technologies. Lead deployment and configuration of VMware NSX-T components , including: Logical networking Distributed firewall Load balancing VPN services Implement network virtualisation and micro-segmentation strategies . Deploy and manage VMware AVI load balancers to support modern application delivery, automation, and analytics. Ensure high availability, performance optimisation, and security across network services. Design and maintain identity and access management solutions aligned with tiered access models . Conduct capacity planning and scalability assessments to support platform growth. Collaborate with infrastructure, security, and automation teams to deliver integrated platform solutions. Essential Skills & Experience Strong hands-on experience with: VMware NSX-T VMware AVI Load Balancer Hyperconverged Infrastructure (HCI) Proven experience designing and implementing scalable network architectures . Strong understanding of identity management and tiered access models . Experience working within highly automated infrastructure environments . Excellent communication and documentation skills . DV Clearance (or willingness to undergo security vetting). Desirable Skills Software-Defined WAN (SD-WAN) Network monitoring and observability tooling Secure network architecture and security best practices Experience supporting Infrastructure as Code (IaC) using tools such as Ansible and Terraform
Network & Security Project Engineer London HQ / Customer Sites / Hybrid £50,000 - £60,000 Overtime Benefits Immediate Start Available The Role We are looking for a Senior Network & Security Project Engineer to join our project delivery team. This is a hands-on, customer-facing role for a proven engineer who can confidently implement Low-Level Designs (LLDs) across a broad networking and security stack. You'll work independently or as part of a team to deliver structured infrastructure deployments across customer environments. SD-WAN experience is an absolute must for this role. Key Responsibilities Implement Low-Level Designs (LLDs) confidently across the full networking stack Deliver end-to-end network and security deployments Configure and deploy SD-WAN solutions Implement firewall, routing, switching and wireless technologies Troubleshoot complex infrastructure issues during project delivery Produce high-quality technical documentation Interface professionally with customers (onsite and remote) Support flexible working hours aligned to project requirements Provide guidance and support to junior engineers when required You must have strong hands-on experience across: SD-WAN (Essential) Velocloud (key platform) HPE Silver Peak Strong understanding of SD-WAN design and implementation principles Security Fortinet Palo Alto Firewall policy configuration IPS / IDS Web filtering SASE concepts Routing & Switching Cisco Juniper OSPF, BGP, MPLS Layer 2 / Layer 3 switching Wireless & WAN Juniper Mist Teltonika 4G / 5G gateways Additional DDI (DNS, DHCP, IPAM) SNMP / API monitoring tools ServiceNow or other ITSM platforms This is a senior-level role so we need someone who is: A strong generalist across networking technologies Proven in delivering customer-facing infrastructure projects Confident implementing from LLD documentation without hand-holding Methodical and structured in approach Strong in customer communication and stakeholder engagement Able to manage time and priorities effectively You should be comfortable owning technical delivery and representing the business professionally in front of clients. You will get: Exposure to enterprise-level SD-WAN and security projects Vendor training to support continued growth A technically strong and delivery-focused environment If you're a proven Network & Security Engineer with strong SD-WAN experience and the confidence to deliver LLD implementations across Cisco, Juniper, Fortinet and Velocloud environments, we'd like to speak with you.
Mar 20, 2026
Full time
Network & Security Project Engineer London HQ / Customer Sites / Hybrid £50,000 - £60,000 Overtime Benefits Immediate Start Available The Role We are looking for a Senior Network & Security Project Engineer to join our project delivery team. This is a hands-on, customer-facing role for a proven engineer who can confidently implement Low-Level Designs (LLDs) across a broad networking and security stack. You'll work independently or as part of a team to deliver structured infrastructure deployments across customer environments. SD-WAN experience is an absolute must for this role. Key Responsibilities Implement Low-Level Designs (LLDs) confidently across the full networking stack Deliver end-to-end network and security deployments Configure and deploy SD-WAN solutions Implement firewall, routing, switching and wireless technologies Troubleshoot complex infrastructure issues during project delivery Produce high-quality technical documentation Interface professionally with customers (onsite and remote) Support flexible working hours aligned to project requirements Provide guidance and support to junior engineers when required You must have strong hands-on experience across: SD-WAN (Essential) Velocloud (key platform) HPE Silver Peak Strong understanding of SD-WAN design and implementation principles Security Fortinet Palo Alto Firewall policy configuration IPS / IDS Web filtering SASE concepts Routing & Switching Cisco Juniper OSPF, BGP, MPLS Layer 2 / Layer 3 switching Wireless & WAN Juniper Mist Teltonika 4G / 5G gateways Additional DDI (DNS, DHCP, IPAM) SNMP / API monitoring tools ServiceNow or other ITSM platforms This is a senior-level role so we need someone who is: A strong generalist across networking technologies Proven in delivering customer-facing infrastructure projects Confident implementing from LLD documentation without hand-holding Methodical and structured in approach Strong in customer communication and stakeholder engagement Able to manage time and priorities effectively You should be comfortable owning technical delivery and representing the business professionally in front of clients. You will get: Exposure to enterprise-level SD-WAN and security projects Vendor training to support continued growth A technically strong and delivery-focused environment If you're a proven Network & Security Engineer with strong SD-WAN experience and the confidence to deliver LLD implementations across Cisco, Juniper, Fortinet and Velocloud environments, we'd like to speak with you.
Infrastructure & Security Engineer York - hybrid Benefits: Health Scheme Private Medical Staff Events We're looking for a hands-on Infrastructure & Security Engineer to join our York-based IT team at an exciting time of growth and transformation. You'll be joining a small, collaborative team supporting both UK & US operations. There's no rigid 1st/2nd/3rd line structure here, everyone gets involved, everyone handles tickets, and everyone contributes to projects. If you enjoy variety, ownership, and doing things properly rather than cutting corners, this could be a great fit. Why This Role Is Different Major Azure migration projects underway Supporting international acquisitions Hybrid environment moving towards fully cloud Direct access to leadership - no hierarchy barriers "No such thing as a stupid question" culture Modern York office This is not a siloed support role, you'll split your time between infrastructure, security, cloud, networking, and support, with plenty of opportunity to influence how things are built going forward. What You'll Be Doing Supporting and developing Azure infrastructure (Entra ID, VMs, M365, Conditional Access) Working across both cloud and on-prem environments (currently hybrid) Managing networking infrastructure including switches and firewalls Handling support tickets alongside the team Acting as an escalation point for complex issues Supporting starter/leaver processes and core IT operations Running basic SQL queries when required Contributing to infrastructure modernisation and global growth projects Providing occasional out-of-hours support when needed What We're Looking For We're looking for a strong all-rounder with a proactive mindset. You'll likely have: Solid Azure experience (Entra ID, Conditional Access, VMs, M365) Experience working in hybrid cloud environments Strong Windows Server knowledge Good networking fundamentals (switches, firewalls, connectivity) Experience managing and resolving technical tickets Basic SQL query experience Excellent communication skills A strong work ethic and collaborative approach Attitude is key. We want someone who asks questions, takes ownership, and enjoys being part of a team. The Environment Small, supportive infrastructure team No egos, no rigid support tiers Growing global organisation Modern office with hot-desking Big projects ahead Opportunity to shape infrastructure as the company scales Benefits Private health insurance Health scheme Staff parties and company events Career progression within a growing international business Interview Process Stage 1: Informal discussion scenario-based questions Stage 2: On-site interview in York If you're an Infrastructure Engineer who enjoys variety, cloud transformation, and working in a business that's evolving properly, we'd love to hear from you.
Mar 20, 2026
Full time
Infrastructure & Security Engineer York - hybrid Benefits: Health Scheme Private Medical Staff Events We're looking for a hands-on Infrastructure & Security Engineer to join our York-based IT team at an exciting time of growth and transformation. You'll be joining a small, collaborative team supporting both UK & US operations. There's no rigid 1st/2nd/3rd line structure here, everyone gets involved, everyone handles tickets, and everyone contributes to projects. If you enjoy variety, ownership, and doing things properly rather than cutting corners, this could be a great fit. Why This Role Is Different Major Azure migration projects underway Supporting international acquisitions Hybrid environment moving towards fully cloud Direct access to leadership - no hierarchy barriers "No such thing as a stupid question" culture Modern York office This is not a siloed support role, you'll split your time between infrastructure, security, cloud, networking, and support, with plenty of opportunity to influence how things are built going forward. What You'll Be Doing Supporting and developing Azure infrastructure (Entra ID, VMs, M365, Conditional Access) Working across both cloud and on-prem environments (currently hybrid) Managing networking infrastructure including switches and firewalls Handling support tickets alongside the team Acting as an escalation point for complex issues Supporting starter/leaver processes and core IT operations Running basic SQL queries when required Contributing to infrastructure modernisation and global growth projects Providing occasional out-of-hours support when needed What We're Looking For We're looking for a strong all-rounder with a proactive mindset. You'll likely have: Solid Azure experience (Entra ID, Conditional Access, VMs, M365) Experience working in hybrid cloud environments Strong Windows Server knowledge Good networking fundamentals (switches, firewalls, connectivity) Experience managing and resolving technical tickets Basic SQL query experience Excellent communication skills A strong work ethic and collaborative approach Attitude is key. We want someone who asks questions, takes ownership, and enjoys being part of a team. The Environment Small, supportive infrastructure team No egos, no rigid support tiers Growing global organisation Modern office with hot-desking Big projects ahead Opportunity to shape infrastructure as the company scales Benefits Private health insurance Health scheme Staff parties and company events Career progression within a growing international business Interview Process Stage 1: Informal discussion scenario-based questions Stage 2: On-site interview in York If you're an Infrastructure Engineer who enjoys variety, cloud transformation, and working in a business that's evolving properly, we'd love to hear from you.
Network & Security Project Engineer London HQ / Customer Sites / Hybrid £50,000 - £60,000 Overtime Benefits Immediate Start Available The Role We are looking for a Senior Network & Security Project Engineer to join our project delivery team. This is a hands-on, customer-facing role for a proven engineer who can confidently implement Low-Level Designs (LLDs) across a broad networking and security stack. You'll work independently or as part of a team to deliver structured infrastructure deployments across customer environments. SD-WAN experience is an absolute must for this role. Key Responsibilities Implement Low-Level Designs (LLDs) confidently across the full networking stack Deliver end-to-end network and security deployments Configure and deploy SD-WAN solutions Implement firewall, routing, switching and wireless technologies Troubleshoot complex infrastructure issues during project delivery Produce high-quality technical documentation Interface professionally with customers (onsite and remote) Support flexible working hours aligned to project requirements Provide guidance and support to junior engineers when required You must have strong hands-on experience across: SD-WAN (Essential) Velocloud (key platform) HPE Silver Peak Strong understanding of SD-WAN design and implementation principles Security Fortinet Palo Alto Firewall policy configuration IPS / IDS Web filtering SASE concepts Routing & Switching Cisco Juniper OSPF, BGP, MPLS Layer 2 / Layer 3 switching Wireless & WAN Juniper Mist Teltonika 4G / 5G gateways Additional DDI (DNS, DHCP, IPAM) SNMP / API monitoring tools ServiceNow or other ITSM platforms This is a senior-level role so we need someone who is: A strong generalist across networking technologies Proven in delivering customer-facing infrastructure projects Confident implementing from LLD documentation without hand-holding Methodical and structured in approach Strong in customer communication and stakeholder engagement Able to manage time and priorities effectively You should be comfortable owning technical delivery and representing the business professionally in front of clients. You will get: Exposure to enterprise-level SD-WAN and security projects Vendor training to support continued growth A technically strong and delivery-focused environment If you're a proven Network & Security Engineer with strong SD-WAN experience and the confidence to deliver LLD implementations across Cisco, Juniper, Fortinet and Velocloud environments, we'd like to speak with you.
Mar 20, 2026
Full time
Network & Security Project Engineer London HQ / Customer Sites / Hybrid £50,000 - £60,000 Overtime Benefits Immediate Start Available The Role We are looking for a Senior Network & Security Project Engineer to join our project delivery team. This is a hands-on, customer-facing role for a proven engineer who can confidently implement Low-Level Designs (LLDs) across a broad networking and security stack. You'll work independently or as part of a team to deliver structured infrastructure deployments across customer environments. SD-WAN experience is an absolute must for this role. Key Responsibilities Implement Low-Level Designs (LLDs) confidently across the full networking stack Deliver end-to-end network and security deployments Configure and deploy SD-WAN solutions Implement firewall, routing, switching and wireless technologies Troubleshoot complex infrastructure issues during project delivery Produce high-quality technical documentation Interface professionally with customers (onsite and remote) Support flexible working hours aligned to project requirements Provide guidance and support to junior engineers when required You must have strong hands-on experience across: SD-WAN (Essential) Velocloud (key platform) HPE Silver Peak Strong understanding of SD-WAN design and implementation principles Security Fortinet Palo Alto Firewall policy configuration IPS / IDS Web filtering SASE concepts Routing & Switching Cisco Juniper OSPF, BGP, MPLS Layer 2 / Layer 3 switching Wireless & WAN Juniper Mist Teltonika 4G / 5G gateways Additional DDI (DNS, DHCP, IPAM) SNMP / API monitoring tools ServiceNow or other ITSM platforms This is a senior-level role so we need someone who is: A strong generalist across networking technologies Proven in delivering customer-facing infrastructure projects Confident implementing from LLD documentation without hand-holding Methodical and structured in approach Strong in customer communication and stakeholder engagement Able to manage time and priorities effectively You should be comfortable owning technical delivery and representing the business professionally in front of clients. You will get: Exposure to enterprise-level SD-WAN and security projects Vendor training to support continued growth A technically strong and delivery-focused environment If you're a proven Network & Security Engineer with strong SD-WAN experience and the confidence to deliver LLD implementations across Cisco, Juniper, Fortinet and Velocloud environments, we'd like to speak with you.
We are looking for a Security Platform Engineering Manager to define, build and operate a portfolio of reusable security capabilities that can be consumed by engineering squads as part of our product delivery. This role will combine technical leadership with hands on engineering, ensuring that security controls are delivered as code, embedded into infrastructure and CI/CD pipelines, and aligned to our AWS first, Terraform led platform model. We are looking to expand and mature further our Platform Engineering capabilities by introducing a Security Platform Engineering team, with a goal to make secure by default the best and easiest path for squads building customer facing services. This team will engineer and operate reusable security capabilities as internal products, embedding security controls directly into infrastructure, CI/CD pipelines and service templates. Working closely with Cloud Platform Engineering, Security Operations and other engineering squads, the function will focus on reducing risk through automation, consistency and developer experience. The successful candidate will be responsible for shaping the roadmap, forming the team to deliver it, driving adoption across build and run squads, and ensuring that security becomes a scalable, automated and measurable capability rather than a manual or reactive process. ROLE AND RESPONSIBILITIES Work with the Head of Cloud and security stakeholders to define the strategic direction and technical vision of security platform engineering at CMC Build and lead a small team responsible for delivering security capabilities as reusable platform "products" Own the roadmap and technical delivery of these capabilities across cloud infrastructure, CI/CD, IAM, application integration patterns and more Engage and collaborate with internal customers and understand up and coming use cases for the security platform Deliver hands on contributions to the platform; set technical standards and approach Operate and support the security platform services with clear reliability expectations and continuous improvement Drive measurable adoption of security platform services across engineering teams and report on coverage, risk reduction and maturity Stay up-to-date on industry trends and emerging technologies and incorporate them into the platform roadmap as necessary Mentor and coach the team through pairing, feedback and your behaviour KEY SKILLS AND EXPERIENCE Required: Demonstrable experience in the following: Securing cloud native workloads, ideally within AWS and serverless architectures Managing services required to deliver secure applications such as firewalls, package management and secrets management Deep understanding of IAM, least privilege access design and secure service to service communication patterns Integrating security controls into CI/CD pipelines, preferably using GitHub Actions Enforcing security standards on Infrastructure as Code (e.g. via Policy as Code) Ability to translate regulatory or security policy requirements into practical, automated engineering controls Leading team technical delivery in a cross functional environment with multiple stakeholder groups Building and operating security capabilities at scale to support product development Preferred: Experience writing Terraform to configure and manage security tooling and services Experience with GitHub Advanced Security features such as code scanning, dependency review and secret scanning Experience in developing hardened golden image pipelines for containers and virtual machines Experience integrating Wiz or similar CNAPP tools into developer workflows Experience delivering identity or access management capabilities as shared internal services Experience operating in a Platform Engineering model supporting build and run squads in a regulated environment CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Mar 20, 2026
Full time
We are looking for a Security Platform Engineering Manager to define, build and operate a portfolio of reusable security capabilities that can be consumed by engineering squads as part of our product delivery. This role will combine technical leadership with hands on engineering, ensuring that security controls are delivered as code, embedded into infrastructure and CI/CD pipelines, and aligned to our AWS first, Terraform led platform model. We are looking to expand and mature further our Platform Engineering capabilities by introducing a Security Platform Engineering team, with a goal to make secure by default the best and easiest path for squads building customer facing services. This team will engineer and operate reusable security capabilities as internal products, embedding security controls directly into infrastructure, CI/CD pipelines and service templates. Working closely with Cloud Platform Engineering, Security Operations and other engineering squads, the function will focus on reducing risk through automation, consistency and developer experience. The successful candidate will be responsible for shaping the roadmap, forming the team to deliver it, driving adoption across build and run squads, and ensuring that security becomes a scalable, automated and measurable capability rather than a manual or reactive process. ROLE AND RESPONSIBILITIES Work with the Head of Cloud and security stakeholders to define the strategic direction and technical vision of security platform engineering at CMC Build and lead a small team responsible for delivering security capabilities as reusable platform "products" Own the roadmap and technical delivery of these capabilities across cloud infrastructure, CI/CD, IAM, application integration patterns and more Engage and collaborate with internal customers and understand up and coming use cases for the security platform Deliver hands on contributions to the platform; set technical standards and approach Operate and support the security platform services with clear reliability expectations and continuous improvement Drive measurable adoption of security platform services across engineering teams and report on coverage, risk reduction and maturity Stay up-to-date on industry trends and emerging technologies and incorporate them into the platform roadmap as necessary Mentor and coach the team through pairing, feedback and your behaviour KEY SKILLS AND EXPERIENCE Required: Demonstrable experience in the following: Securing cloud native workloads, ideally within AWS and serverless architectures Managing services required to deliver secure applications such as firewalls, package management and secrets management Deep understanding of IAM, least privilege access design and secure service to service communication patterns Integrating security controls into CI/CD pipelines, preferably using GitHub Actions Enforcing security standards on Infrastructure as Code (e.g. via Policy as Code) Ability to translate regulatory or security policy requirements into practical, automated engineering controls Leading team technical delivery in a cross functional environment with multiple stakeholder groups Building and operating security capabilities at scale to support product development Preferred: Experience writing Terraform to configure and manage security tooling and services Experience with GitHub Advanced Security features such as code scanning, dependency review and secret scanning Experience in developing hardened golden image pipelines for containers and virtual machines Experience integrating Wiz or similar CNAPP tools into developer workflows Experience delivering identity or access management capabilities as shared internal services Experience operating in a Platform Engineering model supporting build and run squads in a regulated environment CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Applause IT Recruitment Ltd
Bickenhill, West Midlands
Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 40,000 - 47,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham, offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As an Infrastructure Engineer, you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.
Mar 20, 2026
Full time
Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 40,000 - 47,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham, offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As an Infrastructure Engineer, you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.
