We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Looking to be part of non-stop innovation? Join our Group Communications and Infrastructure team and you'll work alongside experts in broadband, telephony, mobile, cloud and infrastructure. We're the team that designs, builds, supports and maintains the telecoms networks across the whole Sky Group. Together, we help Sky broadband, mobile and TV enter new markets by creating a single and secure infrastructure for the amazing content and services that keep our customers coming back for more. Network Fulfilment Engineer - IP Services We are seeking a proactive Network Fulfilment Engineer to support the delivery of IP services. The role involves working closely with Network Design and Project teams to translate high and low level designs into executable deployment plans. You will create and validate Methods of Procedure ( MoPs ) for IP core capacity upgrades, migrations, and new service rollouts. Changes are typically implemented out of business hours and must be tested in a lab environment prior to production deployment. The role requires strong IP networking knowledge and an understanding of both hardware and software. You will provide technical input on feature capability and performance, work with vendors and test teams, and support knowledge sharing within the fulfilment team. What you'll do - Translate business requirements and HLDs/LLDs into clear, deployable IP network implementation plans. Create detailed Methods of Procedure ( MoPs ) for IP services network upgrades, migrations, and new service rollouts. Validate deployment procedures through comprehensive lab testing prior to production implementation. Execute network changes and service deployments in production, primarily during out of business hours, to minimise service impact. Automate day to day implementation activities using NETCONF/YANG models and Python. Work within an Agile delivery framework, collaborating closely with Project Managers, design owners, and engineering teams while providing technical expertise and supporting knowledge sharing. What you'll bring - Cisco CCNP or equivalent experience Strong hands-on experience with Cisco routing and switching platforms (e.g., ASR, ISR, Catalyst) Expertise in IP networking and Routing/Switching technologies such as MPLS, LDP, IS-IS, MP-BGP, and VPN services (L2VPN, L3VPN). Proficiency in IOS-XR and IOS-XE operating Hands-on experience with F5 LTM, including configuration, optimization, and troubleshooting of load balancing solutions with F5 iRules and integration with Cisco/Nokia network. Excellent verbal and listening communication skills is prerequisite to be able to document and hand over to others with the necessary detail to ensure continuity of work. Knowledge of GIT, JIRA and Python or any other programming language " Desirable - Knowledge and awareness of Telecoms Security Act (TSA) and how this will impact organisations implementing network changes. Ability to apply Open-config and Vendor specific NETCONF-YANG models, JSON and XML payload for network automation to configure and manage routers Nokia configuration awareness. Exposure to Next Generation firewall technologies i.e. FortiGate Firewalls The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 09, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Looking to be part of non-stop innovation? Join our Group Communications and Infrastructure team and you'll work alongside experts in broadband, telephony, mobile, cloud and infrastructure. We're the team that designs, builds, supports and maintains the telecoms networks across the whole Sky Group. Together, we help Sky broadband, mobile and TV enter new markets by creating a single and secure infrastructure for the amazing content and services that keep our customers coming back for more. Network Fulfilment Engineer - IP Services We are seeking a proactive Network Fulfilment Engineer to support the delivery of IP services. The role involves working closely with Network Design and Project teams to translate high and low level designs into executable deployment plans. You will create and validate Methods of Procedure ( MoPs ) for IP core capacity upgrades, migrations, and new service rollouts. Changes are typically implemented out of business hours and must be tested in a lab environment prior to production deployment. The role requires strong IP networking knowledge and an understanding of both hardware and software. You will provide technical input on feature capability and performance, work with vendors and test teams, and support knowledge sharing within the fulfilment team. What you'll do - Translate business requirements and HLDs/LLDs into clear, deployable IP network implementation plans. Create detailed Methods of Procedure ( MoPs ) for IP services network upgrades, migrations, and new service rollouts. Validate deployment procedures through comprehensive lab testing prior to production implementation. Execute network changes and service deployments in production, primarily during out of business hours, to minimise service impact. Automate day to day implementation activities using NETCONF/YANG models and Python. Work within an Agile delivery framework, collaborating closely with Project Managers, design owners, and engineering teams while providing technical expertise and supporting knowledge sharing. What you'll bring - Cisco CCNP or equivalent experience Strong hands-on experience with Cisco routing and switching platforms (e.g., ASR, ISR, Catalyst) Expertise in IP networking and Routing/Switching technologies such as MPLS, LDP, IS-IS, MP-BGP, and VPN services (L2VPN, L3VPN). Proficiency in IOS-XR and IOS-XE operating Hands-on experience with F5 LTM, including configuration, optimization, and troubleshooting of load balancing solutions with F5 iRules and integration with Cisco/Nokia network. Excellent verbal and listening communication skills is prerequisite to be able to document and hand over to others with the necessary detail to ensure continuity of work. Knowledge of GIT, JIRA and Python or any other programming language " Desirable - Knowledge and awareness of Telecoms Security Act (TSA) and how this will impact organisations implementing network changes. Ability to apply Open-config and Vendor specific NETCONF-YANG models, JSON and XML payload for network automation to configure and manage routers Nokia configuration awareness. Exposure to Next Generation firewall technologies i.e. FortiGate Firewalls The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Mar 08, 2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Role: Solutions Architect Hybrid: 3 days in Office / 2 days home / Client Visits Location: South East Salary/Package: £50k - £65K + Bonuses + Benefits 25 Days Holiday and rising (plus bank holidays) Bupa Cash Plan Discounted Gym Membership Cycle Scheme Electric Vehicle Scheme Ability to Buy & Sell Holiday Paid Charity Day Flexible working (WFH incentives) Free Car Parking Company Our Client is one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They are also ranked as the Technology Company to Work For in the UK, reflecting their culture, their people, and their commitment to being an employer of choice. As a privately owned business they continue to achieve year on year growth, anchored by their expertise in IT security, cloud, and managed services. They have earned multiple industry awards showcasing their our reputation for technical excellence and innovation. They believe in working hard and celebrating success equally. Their people are at the heart of everything they do- they invest in their development, support progression from within, and consistently go above and beyond to create an environment where individuals can thrive both professionally and personally. Primary Purpose Our Client IT is looking for a talented and ambitious Solutions Engineer to join our high-performing Solutions Engineering team. Reporting directly to the Head of Solutions Engineering, you will play a key role in supporting our customers and sales organisation by designing, articulating, and validating technical solutions across a broad range of technologies. In this client-facing role, you will work closely with the sales team to attend customer meetings, understand business challenges, and help shape solutions that deliver measurable value. You will be responsible for delivering technical pre-sales support, producing proposals and solution designs, and providing clear, confident technical guidance throughout the sales cycle. You will also contribute to product demonstrations, workshops, and webinars-helping to showcase the clients expertise and differentiate our services in the market. Collaboration is central to this role: you will work alongside technical specialists, project teams, and account managers to ensure solutions are accurate, scalable, and aligned with best practice. The ideal candidate brings hands-on consultancy or pre-sales experience across technologies such as firewalls, network security, Microsoft 365, Microsoft Azure, servers, storage, backup, networking, and disaster recovery/business continuity. This is an exciting opportunity for someone who is both technically strong and commercially aware, and who enjoys working directly with customers to solve real business problems. Key Responsibilities Deliver both chargeable and free-of-charge Technical Pre-Sales Services to new and existing customers. Build strong technical relationships with prospects and existing clients, acting as a trusted adviser throughout engagements. Support the Sales Team by providing customer-facing technical expertise during meetings, discovery sessions, and opportunity qualification. Deliver clear and engaging product presentations and demonstrations, and support internal and external customer-facing events and webinars. Design and deliver custom demonstrations and Proofs of Concept (POCs) to validate proposed solutions. Evaluate and compare competitive products to recommend the most advantageous solution for each customer. Contribute to the specification of technical solutions and assist in producing high-quality proposals, scopes of work, and tender responses. Skills and Expertise Requirements Technical consultancy, pre-sales, or customer-facing project delivery experience within an MSP or IT reseller (essential). Proven experience across IT infrastructure and IT services technologies. Strong proposal and tender-writing skills, with the ability to produce high-quality customer-facing documentation. Formal technical qualifications in one or more of the following: Cisco, Fortinet, VMware, Sophos, Microsoft, N-Able, Mimecast, Barracuda, or similar industry-recognised certifications desirable. Strong commercial acumen with the ability to balance technical depth and business value. Excellent presentation and demonstration skills. Exceptional organisational and time-management capabilities. Strong listening skills with the ability to understand and translate customer requirements. Ability to explain and present technical solutions clearly to both technical and non-technical audiences. Excellent relationship-building skills with a natural affinity for working alongside both sales and technical teams. Based in the UK and willing to travel as required. Full, clean UK driving licence. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Mar 08, 2026
Full time
Role: Solutions Architect Hybrid: 3 days in Office / 2 days home / Client Visits Location: South East Salary/Package: £50k - £65K + Bonuses + Benefits 25 Days Holiday and rising (plus bank holidays) Bupa Cash Plan Discounted Gym Membership Cycle Scheme Electric Vehicle Scheme Ability to Buy & Sell Holiday Paid Charity Day Flexible working (WFH incentives) Free Car Parking Company Our Client is one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They are also ranked as the Technology Company to Work For in the UK, reflecting their culture, their people, and their commitment to being an employer of choice. As a privately owned business they continue to achieve year on year growth, anchored by their expertise in IT security, cloud, and managed services. They have earned multiple industry awards showcasing their our reputation for technical excellence and innovation. They believe in working hard and celebrating success equally. Their people are at the heart of everything they do- they invest in their development, support progression from within, and consistently go above and beyond to create an environment where individuals can thrive both professionally and personally. Primary Purpose Our Client IT is looking for a talented and ambitious Solutions Engineer to join our high-performing Solutions Engineering team. Reporting directly to the Head of Solutions Engineering, you will play a key role in supporting our customers and sales organisation by designing, articulating, and validating technical solutions across a broad range of technologies. In this client-facing role, you will work closely with the sales team to attend customer meetings, understand business challenges, and help shape solutions that deliver measurable value. You will be responsible for delivering technical pre-sales support, producing proposals and solution designs, and providing clear, confident technical guidance throughout the sales cycle. You will also contribute to product demonstrations, workshops, and webinars-helping to showcase the clients expertise and differentiate our services in the market. Collaboration is central to this role: you will work alongside technical specialists, project teams, and account managers to ensure solutions are accurate, scalable, and aligned with best practice. The ideal candidate brings hands-on consultancy or pre-sales experience across technologies such as firewalls, network security, Microsoft 365, Microsoft Azure, servers, storage, backup, networking, and disaster recovery/business continuity. This is an exciting opportunity for someone who is both technically strong and commercially aware, and who enjoys working directly with customers to solve real business problems. Key Responsibilities Deliver both chargeable and free-of-charge Technical Pre-Sales Services to new and existing customers. Build strong technical relationships with prospects and existing clients, acting as a trusted adviser throughout engagements. Support the Sales Team by providing customer-facing technical expertise during meetings, discovery sessions, and opportunity qualification. Deliver clear and engaging product presentations and demonstrations, and support internal and external customer-facing events and webinars. Design and deliver custom demonstrations and Proofs of Concept (POCs) to validate proposed solutions. Evaluate and compare competitive products to recommend the most advantageous solution for each customer. Contribute to the specification of technical solutions and assist in producing high-quality proposals, scopes of work, and tender responses. Skills and Expertise Requirements Technical consultancy, pre-sales, or customer-facing project delivery experience within an MSP or IT reseller (essential). Proven experience across IT infrastructure and IT services technologies. Strong proposal and tender-writing skills, with the ability to produce high-quality customer-facing documentation. Formal technical qualifications in one or more of the following: Cisco, Fortinet, VMware, Sophos, Microsoft, N-Able, Mimecast, Barracuda, or similar industry-recognised certifications desirable. Strong commercial acumen with the ability to balance technical depth and business value. Excellent presentation and demonstration skills. Exceptional organisational and time-management capabilities. Strong listening skills with the ability to understand and translate customer requirements. Ability to explain and present technical solutions clearly to both technical and non-technical audiences. Excellent relationship-building skills with a natural affinity for working alongside both sales and technical teams. Based in the UK and willing to travel as required. Full, clean UK driving licence. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Want to be a key IT Infrastructure Engineer where you can work on crucial technology projects? Enjoy learning and would like to progress your IT career? You'll work on broad ranging infrastructure projects, providing opportunities to get involved in a wide range of technologies covering Azure Cloud, Networks, Firewalls, Security and much, much more! This company actively encourages learning and development so you both build on your existing skills AND learn new ones. Based at the busy Hinckley, Leicestershire offices, you would join a team of dynamic and like-minded individuals, who work in a collaborative and supportive culture. They offer an excellent learning and working environment with the opportunity to further develop your IT career through consistent and ongoing training across the various technologies. You will work on broad ranging enterprise scale IT systems and infrastructure for multiple sites across the UK. The includes assisting in the implementation of new technologies, maintaining existing ones and acting as a support escalation when required. You don't need to know everything. But you should be confident across most of this: Azure, O365, Defender, Intune, SharePoint Windows Server, SQL, Azure AD, Hyper-V Solid networking fundamentals - LAN/WAN, switching, firewalls, Wi-Fi Security best practice (and why it matters) Strong Windows environment support experience You will have thorough experience providing IT support in a Windows based environment, having an excellent working knowledge of MS Windows Applications, Email, Hardware and Software. Above all you must a thorough understanding of IT and the ability to pick up and learn new skills! If you feel as though you have the experience and drive to succeed in the opportunity, please send through your CV as soon as possible as we have interview slots available!
Mar 06, 2026
Full time
Want to be a key IT Infrastructure Engineer where you can work on crucial technology projects? Enjoy learning and would like to progress your IT career? You'll work on broad ranging infrastructure projects, providing opportunities to get involved in a wide range of technologies covering Azure Cloud, Networks, Firewalls, Security and much, much more! This company actively encourages learning and development so you both build on your existing skills AND learn new ones. Based at the busy Hinckley, Leicestershire offices, you would join a team of dynamic and like-minded individuals, who work in a collaborative and supportive culture. They offer an excellent learning and working environment with the opportunity to further develop your IT career through consistent and ongoing training across the various technologies. You will work on broad ranging enterprise scale IT systems and infrastructure for multiple sites across the UK. The includes assisting in the implementation of new technologies, maintaining existing ones and acting as a support escalation when required. You don't need to know everything. But you should be confident across most of this: Azure, O365, Defender, Intune, SharePoint Windows Server, SQL, Azure AD, Hyper-V Solid networking fundamentals - LAN/WAN, switching, firewalls, Wi-Fi Security best practice (and why it matters) Strong Windows environment support experience You will have thorough experience providing IT support in a Windows based environment, having an excellent working knowledge of MS Windows Applications, Email, Hardware and Software. Above all you must a thorough understanding of IT and the ability to pick up and learn new skills! If you feel as though you have the experience and drive to succeed in the opportunity, please send through your CV as soon as possible as we have interview slots available!
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Mar 06, 2026
Full time
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
The Woodland Trust is looking for a Cyber Security Engineer to act as the security lead on all cloud infrastructure and help develop, and implement, a leading cyber security programme to protect against cyber threats to the organisation. The Role: Support delivery of the Cyber Security Strategy, focusing on threat detection, prevention, and analysis. Contribute to technology governance, including developing and managing security policies and procedures. Analyse complex technical challenges and implement effective cyber security improvements aligned to organisational needs. Collaborate with development teams to embed and manage application security tooling across DevOps processes. Lead cloud security risk remediation and provide secure design for new systems, upgrades, and migrations. Design, configure, and manage vulnerability management solutions, including remediation from testing and scanning activities. Maintain secure and compliant cloud infrastructure, supporting implementation, upgrades, troubleshooting, and evaluation of new security technologies. Act as SME for security incidents and technical risk management, while developing documentation, architecture artefacts, and disaster recovery plans. This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average. The Candidate: Strong experience in Endpoint Security Management and Compliance using Microsoft Intune (antivirus, disk encryption, firewall, ASR, account protection). Design, deployment and maintenance of enterprise security technologies across complex environments (EDR, SIEM, patch management, penetration testing tools). Extensive hands-on expertise with Microsoft security solutions including Defender suite, data classification and data loss prevention. Proven ability to align security architecture with regulatory and compliance frameworks (ISO27001, PCI DSS, GDPR, Cyber Essentials) using a risk-based approach. Cloud security and identity design experience (Azure AD/Entra ID, Azure ADDS, Enterprise Applications, PIM, Conditional Access, IAM). Security posture management, monitoring and remediation using Microsoft Secure Score and Microsoft 365 Defender. Design and implementation of secure-by-design cloud-native and distributed architectures, including governance (Azure Policy, Management Groups), Office 365 security, encryption standards, and knowledge of MITRE ATT&CK framework. Microsoft Certified: Azure Security Engineer Associate (Essential) and Cyber Security Architect Expert. With security Certifications such as CISM, CISSP, SANS, CEH, CREST. Benefits and Wellbeing: Joining our team means you ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: Enhanced Employer Pension Life Assurance Flexible & Hybrid Working Options Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata d for part-time) Buy and Sell Holiday Scheme Enhanced Parental Pay Employee Assistance Programme About Us: The Woodland Trust is the UK s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. Our Commitment to Diversity and Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. Application Advice: For fairness we keep our candidates personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Acceptable Use - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. Interviews will be held via Microsoft Teams week commencing 13th April.
Mar 06, 2026
Full time
The Woodland Trust is looking for a Cyber Security Engineer to act as the security lead on all cloud infrastructure and help develop, and implement, a leading cyber security programme to protect against cyber threats to the organisation. The Role: Support delivery of the Cyber Security Strategy, focusing on threat detection, prevention, and analysis. Contribute to technology governance, including developing and managing security policies and procedures. Analyse complex technical challenges and implement effective cyber security improvements aligned to organisational needs. Collaborate with development teams to embed and manage application security tooling across DevOps processes. Lead cloud security risk remediation and provide secure design for new systems, upgrades, and migrations. Design, configure, and manage vulnerability management solutions, including remediation from testing and scanning activities. Maintain secure and compliant cloud infrastructure, supporting implementation, upgrades, troubleshooting, and evaluation of new security technologies. Act as SME for security incidents and technical risk management, while developing documentation, architecture artefacts, and disaster recovery plans. This is a hybrid position with a mix of home working, and from our head office in Grantham, Lincolnshire. Head office attendance would be required no more than once a month on average. The Candidate: Strong experience in Endpoint Security Management and Compliance using Microsoft Intune (antivirus, disk encryption, firewall, ASR, account protection). Design, deployment and maintenance of enterprise security technologies across complex environments (EDR, SIEM, patch management, penetration testing tools). Extensive hands-on expertise with Microsoft security solutions including Defender suite, data classification and data loss prevention. Proven ability to align security architecture with regulatory and compliance frameworks (ISO27001, PCI DSS, GDPR, Cyber Essentials) using a risk-based approach. Cloud security and identity design experience (Azure AD/Entra ID, Azure ADDS, Enterprise Applications, PIM, Conditional Access, IAM). Security posture management, monitoring and remediation using Microsoft Secure Score and Microsoft 365 Defender. Design and implementation of secure-by-design cloud-native and distributed architectures, including governance (Azure Policy, Management Groups), Office 365 security, encryption standards, and knowledge of MITRE ATT&CK framework. Microsoft Certified: Azure Security Engineer Associate (Essential) and Cyber Security Architect Expert. With security Certifications such as CISM, CISSP, SANS, CEH, CREST. Benefits and Wellbeing: Joining our team means you ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer: Enhanced Employer Pension Life Assurance Flexible & Hybrid Working Options Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata d for part-time) Buy and Sell Holiday Scheme Enhanced Parental Pay Employee Assistance Programme About Us: The Woodland Trust is the UK s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees. Our Commitment to Diversity and Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application. Application Advice: For fairness we keep our candidates personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Acceptable Use - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete. Interviews will be held via Microsoft Teams week commencing 13th April.
Blue Light Card. Individually great, together unstoppable The Role and the Team We have an exciting opportunity for a Platform Engineer to join our Engineering team at Blue Light Card. In this role, you'll design, build, and maintain scalable, reliable, and secure cloud infrastructure that supports our engineering teams. You'll drive the adoption of DevOps practices, automate processes, and ensure operational excellence while contributing to our Engineering Community of Practice. Working collaboratively across teams, you'll play a pivotal role in enabling the efficient delivery of high-quality software solutions. You'll also have the chance to innovate by building proof of concepts, troubleshooting complex issues, and influencing our technical direction. This role offers the opportunity to stay hands-on with cutting-edge tools and technologies while fostering a culture of collaboration and continuous improvement. What You'll Do Automate infrastructure by building and maintaining Infrastructure as Code (IaC) using tools like Terraform or CloudFormation and developing robust CI/CD pipelines Ensure reliability by implementing monitoring, alerting and logging systems to proactively identify and resolve issues and enhance system reliability and uptime Design scalable solutions by architecting and managing cloud-based infrastructure that meets reliability, security and scalability requirements Collaborate across teams by partnering with stakeholders to align platform solutions with delivery needs and non-functional requirements Support operational excellence by developing and participating in incident response efforts and participating in an on-call rota to ensure seamless system operations Innovate and optimise by evaluating new technologies, improving system performance and implementing cost-efficient solutions to maximise value Enhance security by implementing and monitoring best practices to ensure compliance with security and regulatory standards Drive DevOps practices by advocating for continuous integration, continuous delivery and automation to streamline software delivery and system management What You'll Bring Extensive experience as a platform engineer with AWS services including EC2, S3, IAM, VPC, and Lambda, demonstrating strong cloud infrastructure knowledge Proven ability to utilise Infrastructure as Code tools such as Terraform and configuration management tools like Ansible to manage and scale systems effectively Hands-on experience with CI/CD tools such as GitHub Actions to automate build, test, and deployment processes, ensuring efficient workflows Strong expertise in monitoring and logging tools such as Grafana and Datadog to maintain system reliability and performance Familiarity with networking concepts including VPNs, firewalls, DNS, and load balancing to support resilient infrastructure solutions Proficiency in scripting languages like Bash or Python for developing automation solutions and optimising processes A dedication to fostering collaboration, driving continuous improvement, and promoting knowledge sharing across teams Significant experience in agile, fast-paced environments, delivering impactful solutions across marketplace, affiliate, and eCommerce platforms, and consistently contributing to organisational growth and success Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington
Mar 06, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We have an exciting opportunity for a Platform Engineer to join our Engineering team at Blue Light Card. In this role, you'll design, build, and maintain scalable, reliable, and secure cloud infrastructure that supports our engineering teams. You'll drive the adoption of DevOps practices, automate processes, and ensure operational excellence while contributing to our Engineering Community of Practice. Working collaboratively across teams, you'll play a pivotal role in enabling the efficient delivery of high-quality software solutions. You'll also have the chance to innovate by building proof of concepts, troubleshooting complex issues, and influencing our technical direction. This role offers the opportunity to stay hands-on with cutting-edge tools and technologies while fostering a culture of collaboration and continuous improvement. What You'll Do Automate infrastructure by building and maintaining Infrastructure as Code (IaC) using tools like Terraform or CloudFormation and developing robust CI/CD pipelines Ensure reliability by implementing monitoring, alerting and logging systems to proactively identify and resolve issues and enhance system reliability and uptime Design scalable solutions by architecting and managing cloud-based infrastructure that meets reliability, security and scalability requirements Collaborate across teams by partnering with stakeholders to align platform solutions with delivery needs and non-functional requirements Support operational excellence by developing and participating in incident response efforts and participating in an on-call rota to ensure seamless system operations Innovate and optimise by evaluating new technologies, improving system performance and implementing cost-efficient solutions to maximise value Enhance security by implementing and monitoring best practices to ensure compliance with security and regulatory standards Drive DevOps practices by advocating for continuous integration, continuous delivery and automation to streamline software delivery and system management What You'll Bring Extensive experience as a platform engineer with AWS services including EC2, S3, IAM, VPC, and Lambda, demonstrating strong cloud infrastructure knowledge Proven ability to utilise Infrastructure as Code tools such as Terraform and configuration management tools like Ansible to manage and scale systems effectively Hands-on experience with CI/CD tools such as GitHub Actions to automate build, test, and deployment processes, ensuring efficient workflows Strong expertise in monitoring and logging tools such as Grafana and Datadog to maintain system reliability and performance Familiarity with networking concepts including VPNs, firewalls, DNS, and load balancing to support resilient infrastructure solutions Proficiency in scripting languages like Bash or Python for developing automation solutions and optimising processes A dedication to fostering collaboration, driving continuous improvement, and promoting knowledge sharing across teams Significant experience in agile, fast-paced environments, delivering impactful solutions across marketplace, affiliate, and eCommerce platforms, and consistently contributing to organisational growth and success Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you'll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team's success. They're all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, they're committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you're ready to bring your expertise to a place that values your growth and development, they'd love to hear from you! Benefits of working for Our Client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
Mar 04, 2026
Full time
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you'll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team's success. They're all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, they're committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you're ready to bring your expertise to a place that values your growth and development, they'd love to hear from you! Benefits of working for Our Client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
Senior Network Infrastructure Engineer - Defence Programme Location: Caerphilly (with travel to client / Ministry of Defence sites as required)Clearance: SC (must hold or be eligible); DV highly desirableSalary: 75,000 + Bonus + Comprehensive Benefits Package About the Role A major Defence programme is seeking a highly skilled Senior Network Infrastructure Engineer to lead the design, implementation and ongoing support of secure, resilient, multi?domain network services. You will work across datacentre networks, secure LAN/WAN, SDN?enabled virtualised environments, and deployed operational sites - ensuring high availability, compliance and adaptability in a mission?critical environment. Key Responsibilities Lead the design, configuration and support of secure multi?site LAN/WAN/SDN infrastructure. Configure and optimise enterprise switching platforms (e.g., Cubic M3X S8G / S24G, Cisco ESS3300?based). Implement routing protocols including BGP, MPLS, VPLS, and HA technologies. Configure firewalls, VPNs, IDS/IPS and boundary protection systems. Support virtualised routing and SD?WAN technologies (Cisco Catalyst 8000V). Act as senior escalation point for complex incidents. Ensure compliance with MOD security standards and Secure by Design principles. Maintain documentation, diagrams and CMDB records. Support accreditation processes (IT Health Checks, CCVAs). Contribute to network automation (Python, Ansible, PowerShell). Identify opportunities for architectural improvement. Essential Experience Extensive multi?site LAN/WAN experience. Advanced configuration skills on Cisco and Cubic platforms. Deep knowledge of BGP, MPLS, VPLS and segmentation. High?availability technologies (HSRP/VRRP equivalents). DNS, DHCP, NAT, IP planning. Experience in secure or Defence?oriented environments. ITIL?based service management. Desirable Experience VMware NSX and SDN, SD?WAN and virtualised routing, VoIP, QoS, SIEM/log analysis tools. Knowledge of JSP, ISO 27001, NIST. Experience leading technical projects. Existing SC/DV clearance. Qualifications Cisco CCNP (required); CCIE desirable. ITIL v4 Foundation or above. Degree in Computer Science, Network Engineering or equivalent experience. Personal Qualities Strong communicator. Analytical problem?solver. Able to mentor and lead. Customer centric and proactive.If you are a Senior Network Infrastructure Engineer with experience working in or with the Defence sector and looking for an exciting new challenge, please send your CV to me today.
Mar 04, 2026
Full time
Senior Network Infrastructure Engineer - Defence Programme Location: Caerphilly (with travel to client / Ministry of Defence sites as required)Clearance: SC (must hold or be eligible); DV highly desirableSalary: 75,000 + Bonus + Comprehensive Benefits Package About the Role A major Defence programme is seeking a highly skilled Senior Network Infrastructure Engineer to lead the design, implementation and ongoing support of secure, resilient, multi?domain network services. You will work across datacentre networks, secure LAN/WAN, SDN?enabled virtualised environments, and deployed operational sites - ensuring high availability, compliance and adaptability in a mission?critical environment. Key Responsibilities Lead the design, configuration and support of secure multi?site LAN/WAN/SDN infrastructure. Configure and optimise enterprise switching platforms (e.g., Cubic M3X S8G / S24G, Cisco ESS3300?based). Implement routing protocols including BGP, MPLS, VPLS, and HA technologies. Configure firewalls, VPNs, IDS/IPS and boundary protection systems. Support virtualised routing and SD?WAN technologies (Cisco Catalyst 8000V). Act as senior escalation point for complex incidents. Ensure compliance with MOD security standards and Secure by Design principles. Maintain documentation, diagrams and CMDB records. Support accreditation processes (IT Health Checks, CCVAs). Contribute to network automation (Python, Ansible, PowerShell). Identify opportunities for architectural improvement. Essential Experience Extensive multi?site LAN/WAN experience. Advanced configuration skills on Cisco and Cubic platforms. Deep knowledge of BGP, MPLS, VPLS and segmentation. High?availability technologies (HSRP/VRRP equivalents). DNS, DHCP, NAT, IP planning. Experience in secure or Defence?oriented environments. ITIL?based service management. Desirable Experience VMware NSX and SDN, SD?WAN and virtualised routing, VoIP, QoS, SIEM/log analysis tools. Knowledge of JSP, ISO 27001, NIST. Experience leading technical projects. Existing SC/DV clearance. Qualifications Cisco CCNP (required); CCIE desirable. ITIL v4 Foundation or above. Degree in Computer Science, Network Engineering or equivalent experience. Personal Qualities Strong communicator. Analytical problem?solver. Able to mentor and lead. Customer centric and proactive.If you are a Senior Network Infrastructure Engineer with experience working in or with the Defence sector and looking for an exciting new challenge, please send your CV to me today.
Cyber Security Manager Permanent Tameside, Greater Manchester (Hybrid) Salary: £56,000 per annum + car allowance A leading housing association is seeking an experienced Cyber Security Manager to lead their network and security functions. This is a fantastic opportunity to shape cybersecurity strategy and governance in a purpose-driven organisation that manages over 37,000 homes and prioritises resident wellbeing, community sustainability, and innovation. About the role Reporting to the Assistant Director of Technology Services, you will provide tactical and operational leadership to a small, capable team (including Senior/Junior Security Analysts, Senior Security Engineer, and network engineers). The focus is approximately 80% cyber security and 20% network-related responsibilities. You will take a proactive, strategic approach to safeguarding information assets, managing cyber risks, leading incident response, and driving continual improvement in our security and network posture. Key responsibilities include: Developing and maintaining security strategies, policies, standards, and procedures in alignment with frameworks such as ISO27001 , NIST CSF , CIS Controls , and Cyber Essentials Plus . Providing senior leadership with insightful reports, dashboards, and actionable recommendations on security posture, risks, and incidents. Leading cyber risk assessments, third-party risk management, vulnerability remediation, patch management (soon transitioning to a third-party provider-opportunity to put your stamp on processes), and supplier compliance. Overseeing incident management, coordinating audits, penetration testing (third-party delivered, but you will shape scoping and remediation), and contributing to disaster recovery/business continuity. Mentoring and developing the team to high performance, aligned with SFIA framework. Building strong relationships with stakeholders, executive leaders, SOC partners, vendors, and auditors. Championing security awareness across the organisation. This is a leadership role where you can influence IT strategy, investment decisions, and compliance maturity. We are looking for someone ready to take ownership. About you We are particularly interested in candidates with proven managerial experience in cybersecurity (line managing teams, even small ones), strong compliance and governance expertise, and the ability to operate strategically. Essential : 5+ years hands-on technical experience in network/security, plus 2+ years in a senior/lead cybersecurity role. Leadership of teams and delivery of security strategies/policies. Deep knowledge of key frameworks (ISO27001, NIST CSF, CIS Controls, Cyber Essentials Plus). Experience in risk management, incident response, vulnerability management/remediation, third-party security, and stakeholder engagement. Relevant certifications (e.g., CISSP, CISM, CCNP Security, CEH, ISO27001 Lead Implementer/Auditor-or equivalent experience). Degree in Cyber Security, IT, Computer Science (or equivalent experience). Desirable : Background in housing, public sector, or regulated environments. Hands-on experience with firewalls, hybrid infrastructure security, SOC collaboration, and pen testing oversight. Experience and leadership ability outweigh formal qualifications-we value a strategic mindset and the drive to build robust governance. Benefits: Excellent work-life balance: 24 days annual leave + 3 days Christmas closure + bank holidays (rising with service). Flexible working: Compressed hours/4-day week possible, hybrid (50% home working after probation). Strong benefits: Competitive pension (Social Housing Pension Scheme), occupational sick pay, BHSF health membership, enhanced parental leave, training/development opportunities, on-site gyms. Progression: Clear opportunities for advancement (including into higher management over 5-10 years) in a pro-promotion culture. Purpose: Contribute to a respected organisation tackling housing challenges, building sustainable communities, and innovating digitally. If you're a hands-on leader with a track record in cybersecurity governance, compliance, and team management, and you're ready to lead in a supportive, outcome-focused environment, we'd love to hear from you.
Mar 04, 2026
Full time
Cyber Security Manager Permanent Tameside, Greater Manchester (Hybrid) Salary: £56,000 per annum + car allowance A leading housing association is seeking an experienced Cyber Security Manager to lead their network and security functions. This is a fantastic opportunity to shape cybersecurity strategy and governance in a purpose-driven organisation that manages over 37,000 homes and prioritises resident wellbeing, community sustainability, and innovation. About the role Reporting to the Assistant Director of Technology Services, you will provide tactical and operational leadership to a small, capable team (including Senior/Junior Security Analysts, Senior Security Engineer, and network engineers). The focus is approximately 80% cyber security and 20% network-related responsibilities. You will take a proactive, strategic approach to safeguarding information assets, managing cyber risks, leading incident response, and driving continual improvement in our security and network posture. Key responsibilities include: Developing and maintaining security strategies, policies, standards, and procedures in alignment with frameworks such as ISO27001 , NIST CSF , CIS Controls , and Cyber Essentials Plus . Providing senior leadership with insightful reports, dashboards, and actionable recommendations on security posture, risks, and incidents. Leading cyber risk assessments, third-party risk management, vulnerability remediation, patch management (soon transitioning to a third-party provider-opportunity to put your stamp on processes), and supplier compliance. Overseeing incident management, coordinating audits, penetration testing (third-party delivered, but you will shape scoping and remediation), and contributing to disaster recovery/business continuity. Mentoring and developing the team to high performance, aligned with SFIA framework. Building strong relationships with stakeholders, executive leaders, SOC partners, vendors, and auditors. Championing security awareness across the organisation. This is a leadership role where you can influence IT strategy, investment decisions, and compliance maturity. We are looking for someone ready to take ownership. About you We are particularly interested in candidates with proven managerial experience in cybersecurity (line managing teams, even small ones), strong compliance and governance expertise, and the ability to operate strategically. Essential : 5+ years hands-on technical experience in network/security, plus 2+ years in a senior/lead cybersecurity role. Leadership of teams and delivery of security strategies/policies. Deep knowledge of key frameworks (ISO27001, NIST CSF, CIS Controls, Cyber Essentials Plus). Experience in risk management, incident response, vulnerability management/remediation, third-party security, and stakeholder engagement. Relevant certifications (e.g., CISSP, CISM, CCNP Security, CEH, ISO27001 Lead Implementer/Auditor-or equivalent experience). Degree in Cyber Security, IT, Computer Science (or equivalent experience). Desirable : Background in housing, public sector, or regulated environments. Hands-on experience with firewalls, hybrid infrastructure security, SOC collaboration, and pen testing oversight. Experience and leadership ability outweigh formal qualifications-we value a strategic mindset and the drive to build robust governance. Benefits: Excellent work-life balance: 24 days annual leave + 3 days Christmas closure + bank holidays (rising with service). Flexible working: Compressed hours/4-day week possible, hybrid (50% home working after probation). Strong benefits: Competitive pension (Social Housing Pension Scheme), occupational sick pay, BHSF health membership, enhanced parental leave, training/development opportunities, on-site gyms. Progression: Clear opportunities for advancement (including into higher management over 5-10 years) in a pro-promotion culture. Purpose: Contribute to a respected organisation tackling housing challenges, building sustainable communities, and innovating digitally. If you're a hands-on leader with a track record in cybersecurity governance, compliance, and team management, and you're ready to lead in a supportive, outcome-focused environment, we'd love to hear from you.
Palo Alto Engineer - Permanent full time role with large London business - Salary circa £75,000 plus bonus and benefits - Hybrid working (3 days in the office) - Palo Alto background is essential We're looking for an experienced Engineer to help design, manage, and improve a large enterprise firewall environment. This role will fovcus on hands-on support and projects across on-prem and cloud platforms. Responsibilities will include: Designing and deliver enterprise-scale firewall solutions Lead security and network modernisation projects Research and introduce new security technologies Provide Tier 3 support for complex issues Document designs and share knowledge Mentor and support other engineers To be considered suitable you will need the following skills/experience: Strong background with Palo Alto firewalls (Panorama, NGFW, Prisma Access) Strong enterprise network experience Palo Alto certification - PCNSE Good understanding of network security
Mar 03, 2026
Full time
Palo Alto Engineer - Permanent full time role with large London business - Salary circa £75,000 plus bonus and benefits - Hybrid working (3 days in the office) - Palo Alto background is essential We're looking for an experienced Engineer to help design, manage, and improve a large enterprise firewall environment. This role will fovcus on hands-on support and projects across on-prem and cloud platforms. Responsibilities will include: Designing and deliver enterprise-scale firewall solutions Lead security and network modernisation projects Research and introduce new security technologies Provide Tier 3 support for complex issues Document designs and share knowledge Mentor and support other engineers To be considered suitable you will need the following skills/experience: Strong background with Palo Alto firewalls (Panorama, NGFW, Prisma Access) Strong enterprise network experience Palo Alto certification - PCNSE Good understanding of network security
Your new company Our client is a growing IT services provider supporting a diverse client base with secure, modern, and reliable technology solutions. Their focus is on delivering excellent customer experiences, strong technical outcomes, and building long term client relationships. We offer a collaborative, supportive environment where people are encouraged to take ownership, develop their skills, and progress in their careers. Our team works across a wide range of technologies and industries, ensuring no two days are the same. The role is office based in Antrim, with hybrid working available (up to 4 days from home). Your Role As a Level 2 Service Desk Engineer, you will play a key role in supporting client IT environments and ensuring issues are resolved efficiently and professionally. This is a hands on role providing both remote and on site support, acting as an escalation point for Level 1 engineers and taking ownership of more complex technical issues. You'll work across desktops, servers, networks, cloud platforms, and business applications while contributing to proactive monitoring, preventative maintenance, and continuous service improvement. You'll also collaborate with senior engineers and project teams, mentor junior colleagues, and help document solutions and processes to improve overall service quality. What You Need to Succeed Experience & Technical Skills 2-5 years' experience in an IT Support or Service Desk role, ideally in an MSP or multi client environment Strong experience with Windows desktop and server operating systems. Solid working knowledge of Microsoft 365, including Exchange Online, SharePoint, Teams, Entra ID, and Azure Good understanding of networking fundamentals (LAN/WAN, VLANs, TCP/IP, DNS, DHCP, VPNs, firewalls, switches). Familiarity with virtualization (e.g. Hyper V), backup solutions, monitoring tools, and security platforms, Strong cybersecurity awareness, including MFA, endpoint protection, patch management, and Zero Trust principles Ways of Working Confident troubleshooting and problem solving skills, A genuine interest in technology and a commitment to continuous learning What You'll Get in Return Salary: £30,000 - £37,000 (depending on experience and qualifications). Hybrid working, Private Medical Insurance, 5% employer pension contribution, Home broadband and mobile phone allowances for cycle to work. Company bonus and annual salary reviews (performance dependent). A supportive team environment with clear opportunities for learning, mentoring, and career progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 02, 2026
Full time
Your new company Our client is a growing IT services provider supporting a diverse client base with secure, modern, and reliable technology solutions. Their focus is on delivering excellent customer experiences, strong technical outcomes, and building long term client relationships. We offer a collaborative, supportive environment where people are encouraged to take ownership, develop their skills, and progress in their careers. Our team works across a wide range of technologies and industries, ensuring no two days are the same. The role is office based in Antrim, with hybrid working available (up to 4 days from home). Your Role As a Level 2 Service Desk Engineer, you will play a key role in supporting client IT environments and ensuring issues are resolved efficiently and professionally. This is a hands on role providing both remote and on site support, acting as an escalation point for Level 1 engineers and taking ownership of more complex technical issues. You'll work across desktops, servers, networks, cloud platforms, and business applications while contributing to proactive monitoring, preventative maintenance, and continuous service improvement. You'll also collaborate with senior engineers and project teams, mentor junior colleagues, and help document solutions and processes to improve overall service quality. What You Need to Succeed Experience & Technical Skills 2-5 years' experience in an IT Support or Service Desk role, ideally in an MSP or multi client environment Strong experience with Windows desktop and server operating systems. Solid working knowledge of Microsoft 365, including Exchange Online, SharePoint, Teams, Entra ID, and Azure Good understanding of networking fundamentals (LAN/WAN, VLANs, TCP/IP, DNS, DHCP, VPNs, firewalls, switches). Familiarity with virtualization (e.g. Hyper V), backup solutions, monitoring tools, and security platforms, Strong cybersecurity awareness, including MFA, endpoint protection, patch management, and Zero Trust principles Ways of Working Confident troubleshooting and problem solving skills, A genuine interest in technology and a commitment to continuous learning What You'll Get in Return Salary: £30,000 - £37,000 (depending on experience and qualifications). Hybrid working, Private Medical Insurance, 5% employer pension contribution, Home broadband and mobile phone allowances for cycle to work. Company bonus and annual salary reviews (performance dependent). A supportive team environment with clear opportunities for learning, mentoring, and career progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT Infrastructure and Security Engineer - Omagh - £35-40K The Role: Responsible for the design, implementation, support and continuous improvement of the organisations IT infrastructure and associated security controls The role combines hands on infrastructure engineering with embedded security responsibilities, ensuring that systems are available, resilient, secure and compliant with organisational policies and recognised standards (Including ISO 27001 and GDPR aligned controls) The role is operational and technical, supporting day to day infrastructure and security requirements while contributing to projects, audits and CI initiatives. Essential Criteria: 1+ Years' experience in an IT Infrastructure or Security Engineering role Third level qualification in am IT related subject Flexible working essential to be able to deal with issues outside standard business hours / weekends Strong knowledge of Windows Server, Active Directory, DNS, DHCP Networking Fundamentals (Firewalls, VPNS, Switching, Routing) Strong troubleshooting and incident handling skills Desirable Criteria: Experience in Azure and MS 365 security features Familiarity with ISO 27001 or security audit process Knowledge of vulnerability management and incident response Relevant certifications - Microsoft, Cisco, Security, ITIL For more information about the IT Infrastructure and Security role, please call Karen Nicholson at NI Resourcing on , or send your CV through the link
Mar 02, 2026
Full time
IT Infrastructure and Security Engineer - Omagh - £35-40K The Role: Responsible for the design, implementation, support and continuous improvement of the organisations IT infrastructure and associated security controls The role combines hands on infrastructure engineering with embedded security responsibilities, ensuring that systems are available, resilient, secure and compliant with organisational policies and recognised standards (Including ISO 27001 and GDPR aligned controls) The role is operational and technical, supporting day to day infrastructure and security requirements while contributing to projects, audits and CI initiatives. Essential Criteria: 1+ Years' experience in an IT Infrastructure or Security Engineering role Third level qualification in am IT related subject Flexible working essential to be able to deal with issues outside standard business hours / weekends Strong knowledge of Windows Server, Active Directory, DNS, DHCP Networking Fundamentals (Firewalls, VPNS, Switching, Routing) Strong troubleshooting and incident handling skills Desirable Criteria: Experience in Azure and MS 365 security features Familiarity with ISO 27001 or security audit process Knowledge of vulnerability management and incident response Relevant certifications - Microsoft, Cisco, Security, ITIL For more information about the IT Infrastructure and Security role, please call Karen Nicholson at NI Resourcing on , or send your CV through the link
Network Engineer (Firewall Specialist)Location: Hybrid - Belfast City Centre Salary: £50,000 - £60,000 About the RoleWe're working with a well-established local IT consultancy based in Belfast City Centre that is continuing to grow its network and security practice. They are seeking an experienced Network Engineer with a strong focus on firewall technologies and network security to join their technical team.This role will suit someone who enjoys working across multiple client environments, taking ownership of firewall design, deployment, and ongoing optimisation, while also contributing to wider network infrastructure projects.Key ResponsibilitiesDesign, implement, and support enterprise-grade firewall solutions across client environmentsManage firewall configuration, rule reviews, policy optimisation, and upgradesTroubleshoot complex network and security issues across LAN, WAN, and VPN environmentsLead and support firewall migrations, upgrades, and security hardening projectsWork closely with clients to understand requirements and deliver secure, scalable solutionsProvide 3rd-line support and act as a technical escalation pointProduce clear technical documentation and network diagramsContribute to security best practice, standards, and continuous improvement initiativesTechnical RequirementsEssential:Strong hands-on experience with enterprise firewall platforms (e.g. Palo Alto, Fortinet, Check Point, Cisco ASA/Firepower)Solid networking fundamentals: TCP/IP, VLANs, routing, switching, NATExperience with VPN technologies (site-to-site and remote access)Proven background in network security and firewall policy managementExperience working in a consultancy or multi-client environmentDesirable:Firewall or network security certifications (e.g. PCNSE, NSE4+, CCNP Security)Exposure to cloud networking and cloud-native firewalls (Azure/AWS)IDS/IPS, web filtering, or zero-trust security conceptsExperience with network monitoring and logging toolsWhat's on OfferSalary between £50k - £60k, depending on experienceHybrid working model with a Belfast City Centre officeOpportunity to work on varied, technically interesting client projectsSupportive consultancy environment with room for progressionOngoing training and certification supportFlexible workingIdeal CandidateYou'll be a technically strong Network Engineer who specialises in firewall technologies, enjoys solving complex security challenges, and is comfortable engaging directly with clients. You'll value best practice, documentation, and continuous learning in a fast-paced consultancy setting. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Mar 02, 2026
Full time
Network Engineer (Firewall Specialist)Location: Hybrid - Belfast City Centre Salary: £50,000 - £60,000 About the RoleWe're working with a well-established local IT consultancy based in Belfast City Centre that is continuing to grow its network and security practice. They are seeking an experienced Network Engineer with a strong focus on firewall technologies and network security to join their technical team.This role will suit someone who enjoys working across multiple client environments, taking ownership of firewall design, deployment, and ongoing optimisation, while also contributing to wider network infrastructure projects.Key ResponsibilitiesDesign, implement, and support enterprise-grade firewall solutions across client environmentsManage firewall configuration, rule reviews, policy optimisation, and upgradesTroubleshoot complex network and security issues across LAN, WAN, and VPN environmentsLead and support firewall migrations, upgrades, and security hardening projectsWork closely with clients to understand requirements and deliver secure, scalable solutionsProvide 3rd-line support and act as a technical escalation pointProduce clear technical documentation and network diagramsContribute to security best practice, standards, and continuous improvement initiativesTechnical RequirementsEssential:Strong hands-on experience with enterprise firewall platforms (e.g. Palo Alto, Fortinet, Check Point, Cisco ASA/Firepower)Solid networking fundamentals: TCP/IP, VLANs, routing, switching, NATExperience with VPN technologies (site-to-site and remote access)Proven background in network security and firewall policy managementExperience working in a consultancy or multi-client environmentDesirable:Firewall or network security certifications (e.g. PCNSE, NSE4+, CCNP Security)Exposure to cloud networking and cloud-native firewalls (Azure/AWS)IDS/IPS, web filtering, or zero-trust security conceptsExperience with network monitoring and logging toolsWhat's on OfferSalary between £50k - £60k, depending on experienceHybrid working model with a Belfast City Centre officeOpportunity to work on varied, technically interesting client projectsSupportive consultancy environment with room for progressionOngoing training and certification supportFlexible workingIdeal CandidateYou'll be a technically strong Network Engineer who specialises in firewall technologies, enjoys solving complex security challenges, and is comfortable engaging directly with clients. You'll value best practice, documentation, and continuous learning in a fast-paced consultancy setting. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Senior Recruitment Consultant Stuart Kennedy at MCS Group on or . Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.
Collibra Integration Engineer Role - Hybrid / Canary Wharf - 6 month Contract - Banking Tier 1 Bank - Regulatory Reporting Team Role - Collibra Integration Engineer Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Rate - 415 per day (inside IR35) Tasks Administer and maintain the Collibra platform from an IT engineering perspective, including configuration, health monitoring, troubleshooting, and performance management across EMEA environments. Configure, schedule, and manage integrations using DIP/CDQ, EDGE, and Lineage Harvester, ensuring consistent ingestion of metadata, schemas, and lineage from multiple data sources. Perform connectivity and prerequisite validation with Application teams, ETL teams, and DBAs, including driver installation, credential management, network/firewall requirements and technical onboarding for new data sources. Investigate and resolve incidents related to Collibra integrations, lineage ingestion, and platform availability; collaborate with infrastructure teams to address root causes and prevent reoccurrence. Ensure configuration consistency across environments (DEV/QA/PROD), maintaining runbooks, documentation, and standard operating procedures. Provide regular, clear updates on operational status, risks, and issues to Development Managers and stakeholders. Additional Tasks Support EMEA-wide Collibra platform stability by monitoring ingestion pipelines, schema drift, job failures, and performance degradation, ensuring reliable metadata and lineage availability Maintain technical documentation, including integration configurations, onboarding guides, troubleshooting logs and operational checklists Assist with access control operations, ensuring proper provisioning, least-privilege consistency, and audit-readiness for regulatory requirements Participate in technical testing for new features, patches, and platform improvements, raising risks or gaps early in collaboration with vendor support and internal IT teams. GCS is acting as an Employment Business in relation to this vacancy.
Feb 28, 2026
Contractor
Collibra Integration Engineer Role - Hybrid / Canary Wharf - 6 month Contract - Banking Tier 1 Bank - Regulatory Reporting Team Role - Collibra Integration Engineer Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Rate - 415 per day (inside IR35) Tasks Administer and maintain the Collibra platform from an IT engineering perspective, including configuration, health monitoring, troubleshooting, and performance management across EMEA environments. Configure, schedule, and manage integrations using DIP/CDQ, EDGE, and Lineage Harvester, ensuring consistent ingestion of metadata, schemas, and lineage from multiple data sources. Perform connectivity and prerequisite validation with Application teams, ETL teams, and DBAs, including driver installation, credential management, network/firewall requirements and technical onboarding for new data sources. Investigate and resolve incidents related to Collibra integrations, lineage ingestion, and platform availability; collaborate with infrastructure teams to address root causes and prevent reoccurrence. Ensure configuration consistency across environments (DEV/QA/PROD), maintaining runbooks, documentation, and standard operating procedures. Provide regular, clear updates on operational status, risks, and issues to Development Managers and stakeholders. Additional Tasks Support EMEA-wide Collibra platform stability by monitoring ingestion pipelines, schema drift, job failures, and performance degradation, ensuring reliable metadata and lineage availability Maintain technical documentation, including integration configurations, onboarding guides, troubleshooting logs and operational checklists Assist with access control operations, ensuring proper provisioning, least-privilege consistency, and audit-readiness for regulatory requirements Participate in technical testing for new features, patches, and platform improvements, raising risks or gaps early in collaboration with vendor support and internal IT teams. GCS is acting as an Employment Business in relation to this vacancy.
We are seeking an experienced Azure Network Engineer to design, implement and manage secure cloud networking across hybrid environments supporting mission-critical public sector platforms. This is a hands-on role within a secure, regulated estate. Key Skills and Experience Proven Azure networking experience including VNet, VPN Gateway, NSGs, Azure Firewall, WAF, Load Balancer and Application Gateway Strong understanding of TCP/IP, DNS, DHCP, routing and firewall principles Experience designing hybrid connectivity and hub-and-spoke architectures Automation using Terraform, Azure CLI and PowerShell Monitoring and observability using Azure Monitor, Log Analytics and Network Watcher Strong troubleshooting and incident resolution capability Understanding of Zero Trust principles and ISO27001-aligned environments Desirable Azure Network Engineer Associate certification Experience with Zscaler and Okta Exposure to DevOps practices and CI/CD pipelines Active, current SC clearance is essential for this position.
Feb 28, 2026
Full time
We are seeking an experienced Azure Network Engineer to design, implement and manage secure cloud networking across hybrid environments supporting mission-critical public sector platforms. This is a hands-on role within a secure, regulated estate. Key Skills and Experience Proven Azure networking experience including VNet, VPN Gateway, NSGs, Azure Firewall, WAF, Load Balancer and Application Gateway Strong understanding of TCP/IP, DNS, DHCP, routing and firewall principles Experience designing hybrid connectivity and hub-and-spoke architectures Automation using Terraform, Azure CLI and PowerShell Monitoring and observability using Azure Monitor, Log Analytics and Network Watcher Strong troubleshooting and incident resolution capability Understanding of Zero Trust principles and ISO27001-aligned environments Desirable Azure Network Engineer Associate certification Experience with Zscaler and Okta Exposure to DevOps practices and CI/CD pipelines Active, current SC clearance is essential for this position.
CBSbutler Holdings Limited trading as CBSbutler
Barrow-in-furness, Cumbria
Senior Network Engineer (Contract) Contract Duration: initial 12 months, extensions likely Location: Barrow-in-Furness, Cumbria - Full-time onsite Rate: 550 - 600/day - Inside IR35 Eligibility Requirements Active SC Clearance is mandatory Sole UK Nationality required (UK passport only) Additional vetting applies; onboarding may take longer than standard processes Role Overview We are seeking an experienced Senior Network Engineer to lead the design and delivery of enterprise network infrastructure for a major secure programme. This is a hands-on, on-site role focused on physical network environments, structured cabling, comms rooms, and Cisco-based network implementations. You will take ownership of technical design, documentation, and on-site delivery, working closely with engineers, project managers, and suppliers to build resilient, secure IT environments. Key Responsibilities Lead technical design, planning, and on-site implementation of network infrastructure projects Design and oversee comms rooms, rack layouts, patching schemes, structured cabling and containment (copper and fibre) Produce and maintain High-Level and Low-Level Designs (HLD/LLD) and technical documentation Provide technical assurance on containment design, pathways, labelling, and installation standards Support configuration, deployment, and troubleshooting of Cisco network equipment (switching, routing, wireless, firewalls) Integrate storage platforms (SAN/NAS) and associated networking Plan UPS and power resilience solutions for comms rooms and infrastructure environments Conduct site surveys, hardware audits, and implementation assessments Ensure solutions meet security, operational, and compliance requirements Work with suppliers and third parties on quotes, delivery, and technical coordination Essential Skills & Experience Strong background in enterprise network infrastructure and on-site delivery Deep knowledge of structured cabling (Cat5e/6/6a), fibre types, termination standards, and containment Hands-on experience with Cisco switching and routing (IOS / NX-OS) Understanding of VLANs, routing protocols, DHCP, DNS, wireless and segmentation Experience with SAN/NAS connectivity and storage networking Knowledge of UPS, power distribution, and environmental requirements for comms rooms Ability to interpret and produce technical drawings, schematics, rack elevations and wiring diagrams Excellent stakeholder communication and leadership skills Active SC Clearance (mandatory) Desirable Experience Experience in secure or regulated environments (defence, government, critical national infrastructure) ITSM knowledge (ServiceNow or similar) Datacentre best practices (cooling, redundancy, monitoring) Certifications such as CCNA / CCNP / CompTIA Network+ / Server+ or vendor cabling accreditations Working Requirements Full-time onsite presence in Barrow-in-Furness Sole UK nationality (security constraint) Behaviours & Culture Fit We're looking for someone who: Is approachable and collaborative Shares challenges openly and helps solve them Has the courage to challenge and innovate Asks questions and seeks continuous improvement Demonstrates a strong "can-do" delivery mindset
Feb 28, 2026
Contractor
Senior Network Engineer (Contract) Contract Duration: initial 12 months, extensions likely Location: Barrow-in-Furness, Cumbria - Full-time onsite Rate: 550 - 600/day - Inside IR35 Eligibility Requirements Active SC Clearance is mandatory Sole UK Nationality required (UK passport only) Additional vetting applies; onboarding may take longer than standard processes Role Overview We are seeking an experienced Senior Network Engineer to lead the design and delivery of enterprise network infrastructure for a major secure programme. This is a hands-on, on-site role focused on physical network environments, structured cabling, comms rooms, and Cisco-based network implementations. You will take ownership of technical design, documentation, and on-site delivery, working closely with engineers, project managers, and suppliers to build resilient, secure IT environments. Key Responsibilities Lead technical design, planning, and on-site implementation of network infrastructure projects Design and oversee comms rooms, rack layouts, patching schemes, structured cabling and containment (copper and fibre) Produce and maintain High-Level and Low-Level Designs (HLD/LLD) and technical documentation Provide technical assurance on containment design, pathways, labelling, and installation standards Support configuration, deployment, and troubleshooting of Cisco network equipment (switching, routing, wireless, firewalls) Integrate storage platforms (SAN/NAS) and associated networking Plan UPS and power resilience solutions for comms rooms and infrastructure environments Conduct site surveys, hardware audits, and implementation assessments Ensure solutions meet security, operational, and compliance requirements Work with suppliers and third parties on quotes, delivery, and technical coordination Essential Skills & Experience Strong background in enterprise network infrastructure and on-site delivery Deep knowledge of structured cabling (Cat5e/6/6a), fibre types, termination standards, and containment Hands-on experience with Cisco switching and routing (IOS / NX-OS) Understanding of VLANs, routing protocols, DHCP, DNS, wireless and segmentation Experience with SAN/NAS connectivity and storage networking Knowledge of UPS, power distribution, and environmental requirements for comms rooms Ability to interpret and produce technical drawings, schematics, rack elevations and wiring diagrams Excellent stakeholder communication and leadership skills Active SC Clearance (mandatory) Desirable Experience Experience in secure or regulated environments (defence, government, critical national infrastructure) ITSM knowledge (ServiceNow or similar) Datacentre best practices (cooling, redundancy, monitoring) Certifications such as CCNA / CCNP / CompTIA Network+ / Server+ or vendor cabling accreditations Working Requirements Full-time onsite presence in Barrow-in-Furness Sole UK nationality (security constraint) Behaviours & Culture Fit We're looking for someone who: Is approachable and collaborative Shares challenges openly and helps solve them Has the courage to challenge and innovate Asks questions and seeks continuous improvement Demonstrates a strong "can-do" delivery mindset
We are seeking an experienced Infrastructure Engineer with strong expertise in HPE enterprise hardware, backup solutions, and enterprise networking, alongside working knowledge of Microsoft cloud platforms. Reporting to the Head of IT operations Key Responsibilities Knowledge of enterprise infrastructure using HPE technologies Stack Manage and maintain HPE Synergy and HPE BladeSystem platforms HPE Rack Servers Administer HPE Primera and HPE StoreOnce storage solutions Veeam Backup & Replication Provide administration and support for Microsoft 365 services Support Exchange Online and hybrid Exchange environments Good understanding of enterprise networking architecture. Perform patching, firmware upgrades, capacity planning, and lifecycle management Ensure infrastructure availability, performance Produce and maintain technical documentation and operational runbooks Technical Skills & Experience Essential Strong hands-on experience with: HPE Synergy HPE BladeSystem HPE Primera HPE StoreOnce Networking fundamentals. Experience with Veeam Backup & Replication Solid understanding of enterprise networking architecture Subnetting Firewalls WAN Working knowledge of Microsoft 365 administration Experience supporting Exchange Online Virtualisation experience (VMware, Hyper-V) Desirable Experience with Azure (VMs, networking, storage) Knowledge of Azure identity and access (Entra ID / Azure AD) Relevant certifications (HPE, Fortinet, Veeam, Microsoft) Previously worked in a manufacturing industry Citrix Hands-on experience with Fortinet technologies (e.g. FortiGate) Working with in house applications and development support Personal Attributes Strong troubleshooting and analytical skills Self-motivated Clear communicator with technical and non-technical stakeholders Proactive and detail-focused approach to infrastructure management Remuneration: Salary: 65,000- 68,000 Car Allowance Company bonus Company pension
Feb 28, 2026
Full time
We are seeking an experienced Infrastructure Engineer with strong expertise in HPE enterprise hardware, backup solutions, and enterprise networking, alongside working knowledge of Microsoft cloud platforms. Reporting to the Head of IT operations Key Responsibilities Knowledge of enterprise infrastructure using HPE technologies Stack Manage and maintain HPE Synergy and HPE BladeSystem platforms HPE Rack Servers Administer HPE Primera and HPE StoreOnce storage solutions Veeam Backup & Replication Provide administration and support for Microsoft 365 services Support Exchange Online and hybrid Exchange environments Good understanding of enterprise networking architecture. Perform patching, firmware upgrades, capacity planning, and lifecycle management Ensure infrastructure availability, performance Produce and maintain technical documentation and operational runbooks Technical Skills & Experience Essential Strong hands-on experience with: HPE Synergy HPE BladeSystem HPE Primera HPE StoreOnce Networking fundamentals. Experience with Veeam Backup & Replication Solid understanding of enterprise networking architecture Subnetting Firewalls WAN Working knowledge of Microsoft 365 administration Experience supporting Exchange Online Virtualisation experience (VMware, Hyper-V) Desirable Experience with Azure (VMs, networking, storage) Knowledge of Azure identity and access (Entra ID / Azure AD) Relevant certifications (HPE, Fortinet, Veeam, Microsoft) Previously worked in a manufacturing industry Citrix Hands-on experience with Fortinet technologies (e.g. FortiGate) Working with in house applications and development support Personal Attributes Strong troubleshooting and analytical skills Self-motivated Clear communicator with technical and non-technical stakeholders Proactive and detail-focused approach to infrastructure management Remuneration: Salary: 65,000- 68,000 Car Allowance Company bonus Company pension
Core & Foundational Platforms (CFP) is part of the Infrastructure Platforms (IP) organization, responsible for delivering and maintaining an industry-leading technology infrastructure to JPMorgan's Global Technology Group. CFP's mission is to provide seamless integrated solutions across clouds with a consistent, and intuitive user experience. We deliver market-leading multi-cloud technology capabilities centred around developers and business requirements. As a Principal Architect at JPMorgan Chase within Core and Foundational Platforms, you are an integral part of a team that works to develop high-quality architecture solutions for the platforms that power our business applications. As a core technical contributor, you are responsible for developing critical architecture solutions across multiple technical areas within IP in support of our strategy. Job responsibilities Influence the Architecture of multiple product lines -across SaaS vendors and all public and private clouds Design and architect scalable, resilient solutions for platforms using modern frameworks. Support the design, architecture, and evolution the JPMCs Private cloud, focusing on services integration (workload identity, token exchange and automated firewall management), a uniform platform experience (API standardization and common IAM) and uniform operational characteristics (telemetry, naming, events, inventory) for all Private Cloud products, platforms and services Drive for the seamless integration of the Private Cloud with public cloud factories and control planes, enabling true Hybrid and Multi-cloud experiences Lead control plane consolidation and resiliency design across Product Lines - fostering collaboration and a culture of inner-sourcing and code sharing between teams Required Qualifications, Capabilities, and Skills: Formal training or certification in architecture/engineering and expert applied experience Hands-on experience in system design, application development, testing, and operational stability Proven Solution Architect experience in infrastructure platforms Highly technical strategic thinker - joins dots across multiple different technology stacks Has a history of solving complex infrastructure problems with innovative technical solutions, workflows or coding Deep knowledge of security best practices Experience with cloud platforms (AWS/Azure/GCP) as well as private cloud and virtualisation technologies Defining NFRs and architectures for availability, extensibility, and resiliency Ability to resolve ambiguity and translate target-state architectures into actionable transition plans Experience with modelling and enterprise architecture Preferred Qualifications: Experience with AI/ML, LLMs, agentic AI, and generative AI AWS/Azure/GCP certifications Bachelor's or Master's in Computer Science, Information Technology, or related field
Feb 28, 2026
Full time
Core & Foundational Platforms (CFP) is part of the Infrastructure Platforms (IP) organization, responsible for delivering and maintaining an industry-leading technology infrastructure to JPMorgan's Global Technology Group. CFP's mission is to provide seamless integrated solutions across clouds with a consistent, and intuitive user experience. We deliver market-leading multi-cloud technology capabilities centred around developers and business requirements. As a Principal Architect at JPMorgan Chase within Core and Foundational Platforms, you are an integral part of a team that works to develop high-quality architecture solutions for the platforms that power our business applications. As a core technical contributor, you are responsible for developing critical architecture solutions across multiple technical areas within IP in support of our strategy. Job responsibilities Influence the Architecture of multiple product lines -across SaaS vendors and all public and private clouds Design and architect scalable, resilient solutions for platforms using modern frameworks. Support the design, architecture, and evolution the JPMCs Private cloud, focusing on services integration (workload identity, token exchange and automated firewall management), a uniform platform experience (API standardization and common IAM) and uniform operational characteristics (telemetry, naming, events, inventory) for all Private Cloud products, platforms and services Drive for the seamless integration of the Private Cloud with public cloud factories and control planes, enabling true Hybrid and Multi-cloud experiences Lead control plane consolidation and resiliency design across Product Lines - fostering collaboration and a culture of inner-sourcing and code sharing between teams Required Qualifications, Capabilities, and Skills: Formal training or certification in architecture/engineering and expert applied experience Hands-on experience in system design, application development, testing, and operational stability Proven Solution Architect experience in infrastructure platforms Highly technical strategic thinker - joins dots across multiple different technology stacks Has a history of solving complex infrastructure problems with innovative technical solutions, workflows or coding Deep knowledge of security best practices Experience with cloud platforms (AWS/Azure/GCP) as well as private cloud and virtualisation technologies Defining NFRs and architectures for availability, extensibility, and resiliency Ability to resolve ambiguity and translate target-state architectures into actionable transition plans Experience with modelling and enterprise architecture Preferred Qualifications: Experience with AI/ML, LLMs, agentic AI, and generative AI AWS/Azure/GCP certifications Bachelor's or Master's in Computer Science, Information Technology, or related field
Location: West Midlands Network Engineer required for a long-term defence project with experience of Comms Systems and Secure Networks. Active DV Clearance is essential due to the time constraints of the project. This role will involve hands on network engineering across secure communications systems, supporting critical Defence capability resilience, assurance and compliance. Responsibilities Deliver network engineering across secure MOD communications and network systems. Configure, integrate and support routing, switching and firewall technologies within classified environments. Support secure WAN and LAN architectures including segmentation and boundary controls. Integrate network components into wider communications system architectures. Troubleshoot complex network and communications incidents. Maintain technical documentation, configuration baselines and network diagrams. Ensure compliance with relevant MOD security policies and JSP frameworks. Experience supporting Defence Communications Systems (CIS). CCIE/CCNP Current/Active DV Clearance Due to the nature of the work, please familiarise yourself with the security vetting process before applying.
Feb 28, 2026
Contractor
Location: West Midlands Network Engineer required for a long-term defence project with experience of Comms Systems and Secure Networks. Active DV Clearance is essential due to the time constraints of the project. This role will involve hands on network engineering across secure communications systems, supporting critical Defence capability resilience, assurance and compliance. Responsibilities Deliver network engineering across secure MOD communications and network systems. Configure, integrate and support routing, switching and firewall technologies within classified environments. Support secure WAN and LAN architectures including segmentation and boundary controls. Integrate network components into wider communications system architectures. Troubleshoot complex network and communications incidents. Maintain technical documentation, configuration baselines and network diagrams. Ensure compliance with relevant MOD security policies and JSP frameworks. Experience supporting Defence Communications Systems (CIS). CCIE/CCNP Current/Active DV Clearance Due to the nature of the work, please familiarise yourself with the security vetting process before applying.
