68 jobs found

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!

Join the World's Leading Pizza Delivery Company You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. ️ We're looking for a Senior Platform Services Manager to lead our Platform Services and Modern Workplace teams. You'll take ownership of the delivery, operation and continual improvement of Domino's core infrastructure and end-user platforms. You'll guide a talented team responsible for building, running and enhancing our essential IT foundations from storage, virtualisation, networking and firewalls to our Microsoft 365 estate and all associated platform tools that keep our business connected and thriving. This isn't just a leadership role, it's a chance to stay close to technology, shape the future of our digital environment, and make a real impact in a fast-moving, customer-obsessed business. If you're an experienced Infrastructure or Workplace Platform leader who loves being hands on, thrives in a fast-paced environment and gets energised by driving meaningful change, we'd love to hear from you Success in this role looks like: Provide line management, coaching, and development for both the Platform Services and Modern Workplace teams. Lead the infrastructure workstream for project implementations, from design through to handover. Act as the primary infrastructure point of contact for internal stakeholders. Plan and coordinate infrastructure delivery across multiple concurrent projects. Own the Microsoft 365 tenant, including configuration, lifecycle management, and ongoing optimisation. Reduce repeat issues through root cause analysis and technical improvement. What we're looking for: Proven leadership and line management of infrastructure engineers across multiple concurrent workstreams Strong working knowledge of VMware, Windows Server, Active Directory, and core directory, DNS, DHCP Ability to influence technical direction and set engineering standards for build quality, resilience, and operational readiness Strong working knowledge of Microsoft 365 services, including SharePoint Online, Teams, Exchange Online, OneDrive, and tenant level configuration as well as Understanding of Microsoft 365 security and compliance capabilities, including identity integration, access controls, and data governance. Excellent stakeholder engagement and influencing skills What's in it for you: Competitive salary and performance-based bonuses. Competitive pension contributions Private health and dental care. Income protection Professional development opportunities. Fun team events and a supportive work environment. Pizza discount!

Senior Infrastructure Engineer NetDevOps Contract: Until 31/03/2027 Rate: Up to £650/day (Inside IR35, Umbrella) Location: Newcastle (preferred), Manchester, Leeds, Birmingham, Blackpool Peel Park Hybrid: 60% on-site (3 days) Clearance: Active SC required Interview: Single stage (MS Teams) Overview We re looking for a Senior Infrastructure Engineer (NetDevOps) to design and deliver large-scale enterprise network infrastructure across hybrid and cloud environments. This is a hands-on engineering role focused on building, automating, and improving modern network platforms not operations or pure SRE work. You ll work closely with Architecture, Cloud, and Engineering teams to deliver secure, scalable, and highly available solutions. Key Responsibilities Design and deliver enterprise network infrastructure (on-prem, hybrid, cloud) Build secure network traffic flows and high-availability services Implement hybrid connectivity across Azure, AWS, or OCI Manage Palo Alto firewall policies in line with Zero Trust principles Work with routing, segmentation, VXLAN/EVPN, and load balancing (F5) Develop network automation using Python, Ansible, and IaC (Terraform) Use Git and CI/CD pipelines (e.g. GitLab) for automation and delivery Collaborate with architecture and platform teams on solution design Essential Skills Strong enterprise networking (BGP, OSPF, complex routing environments) Hands-on Palo Alto firewall experience VXLAN/EVPN, VRF segmentation, multi-site networks Experience with at least one cloud platform (Azure/AWS/OCI) Network automation (Python, Ansible, IaC) CI/CD and Git-based workflow Experience Required Senior-level Network / Infrastructure Engineer background Proven delivery of engineered solutions (not just operations/support) Experience in large-scale or regulated environments Active SC Clearance Nice to Have SD-WAN Aruba ClearPass / Central F5 BIG-IP Experience modernising legacy networks Note Not suitable for candidates focused purely on operations, incident management, or SRE-only roles. This is a true engineering-focused NetDevOps position.

1st Line Network Engineer - Service Desk Sevenoaks, Kent £26-27k plus benefits A leading technology services provider is seeking a 1st Line Network Engineer to join their service desk team. This is an excellent opportunity for someone looking to build a career in networking and IT support within a fast-paced, customer-focused environment. The Role You will act as the first point of contact for customers, providing technical support and troubleshooting for network and connectivity issues. You'll manage support tickets from initial logging through to resolution or escalation, ensuring high levels of customer satisfaction and adherence to SLA targets. Key Responsibilities Manage and resolve support tickets via phone, email, and remote tools Perform first-line diagnostics on network and connectivity issues Escalate complex issues to senior engineers where required Monitor systems and respond to alerts (e.g. latency, outages) Maintain accurate documentation and update ticketing systems Communicate effectively with customers and third-party suppliers Skills & Experience Basic understanding of networking (WAN, VPNs, routing & switching) Familiarity with troubleshooting connectivity issues Experience in a helpdesk or support environment Strong communication and problem-solving skills Ability to prioritise workloads and work to SLAs Experience with ticketing systems (e.g. ServiceNow) is beneficial Desirable Knowledge of firewall platforms Exposure to monitoring tools Industry certifications such as CompTIA Network+ or working towards CCNA What's on Offer Structured support environment with training and development opportunities Exposure to a wide range of technologies Clear progression into more advanced engineering roles CompTIA Network+ Cisco CCNA (or working towards it) Relevant IT qualification (Diploma / Degree / Higher Certificate in Networking, IT, Computer Science or related discipline) OR demonstrable equivalent networking knowledge gained through coursework or hands-on experience If you're motivated, customer-focused, and looking to develop your networking career, this role offers a strong foundation for growth. This vacancy is being advertised by a recruitment agency. By applying, you consent to your data being processed in line with GDPR for the purposes of recruitment. Your information will be handled securely and will not be shared without your permission.

Infrastructure Engineer Leicester Hybrid £45,000-£50,000 About the Role: We're partnering with a highly reputable company based just outside of Leicester to find a talented Infrastructure Engineer. This is a hybrid position, offering 2 days from home after probation. The Opportunity: As an Infrastructure Engineer, you'll be a vital part of the team, working on exciting projects and ensuring the reliability, scalability, and security of IT environments. Key Responsibilities: Designing, implementing, and maintaining server, network, and storage solutions for clients. Providing 3rd line support, resolving complex technical issues efficiently. Managing cloud and hybrid environments, including Azure. Monitoring and maintaining infrastructure to ensure optimal performance and security. Leading infrastructure migrations and upgrades with minimal downtime. Building strong relationships with clients, understanding their needs, and providing tailored solutions. Documenting technical processes and configurations for clarity and compliance. Keeping up-to-date with emerging technologies to recommend innovative solutions. About You: We're looking for someone with a strong technical background, excellent problem-solving skills, and a client-focused mindset. To succeed in this role, you should have: Proven experience in a similar Infrastructure Engineer role. In-depth knowledge of Windows operating systems. Hands-on experience with virtualisation technologies such as VMware or Hyper-V. Expertise in networking, including firewalls, routers, and switches (Cisco or Fortinet preferred). Familiarity with cloud platforms - Azure. Experience with Active Directory, DNS, DHCP, and Group Policy. Understanding of backup and disaster recovery solutions. Strong communication and stakeholder management skills. Relevant certifications (e.g., Microsoft, Cisco, VMware) are advantageous. Infrastructure Engineer Leicester Hybrid £45,000-£50,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Vysiion Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment. The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: Monday to Friday, varied shift pattern between the hours of 6am and 11pm + participation in the on call rota. Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling/patching Perform cabling/patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst coordinating with third party couriers Perform various remote hands duties within the Data Centers which include power cycling equipment, replacing failed hardware components, re-seating network cards and testing cabling Perform regular checks for network activity, firewall status and display errors through LED alerts or system monitoring tools Perform audit work for clients cabling and hardware and produce supporting documentation Work closely with both internal and external client teams to assist in diagnosis and resolution of incidents across a range of technologies Act as an access host for visitors of our clients to their Data Centre's Maintain a professional and disciplined approach at all times when working within client Data Centre's Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies and procedures of our third-party Data Centre providers Ensure Data Centre's are in a clean and presentable manor at all times Gain understanding of basic support functions within the Data Centre with a view to progress into other roles within the Data Centre and the wider business Participate in 24x7x365 on call Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances/upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down/Faults and any other works deemed Out Of Hours Internally or by our Clients Skills and experience required: You must be able to pass security checks for this job, including SC, NPPV3 and BPSS clearance Full UK Driving License and your own personal car is essential for this position Ability to take ownership of issues and following through to resolution Willingness to learn with friendly, professional and flexible attitude Excellent written and verbal communication skills Ability to work well under pressure whilst maintaining attention to detail Well organized and self-motivated with the ability to work alone and as part of team Willingness to learn with a friendly, professional and flexible attitude Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Vysiion Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment. The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24/7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling/patching Perform cabling/patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst coordinating with third party couriers Perform various remote hands duties within the Data Centres which include power cycling equipment, replacing failed hardware components, re-seating network cards and testing cabling Perform regular checks for network activity, firewall status and display errors through LED alerts or system monitoring tools Perform audit work for clients cabling and hardware and produce supporting documentation Work closely with both internal and external client teams to assist in diagnosis and resolution of incidents across a range of technologies Act as an access host for visitors of our clients to their Data Centre's Maintain a professional and disciplined approach at all times when working within client Data Centre's Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies and procedures of our third-party Data Centre providers Ensure Data Centre's are in a clean and presentable manor at all times Gain understanding of basic support functions within the Data Centre with a view to progress into other roles within the Data Centre and the wider business Provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances/upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down/Faults and any other works deemed Out Of Hours Internally or by our Clients Skills and experience required: Role is suitable for candidates with some prior hands-on technical experience. While previous data centre experience is not required, you must have experience working with copper and fibre cabling and be comfortable learning in a data centre environment You must be able to pass security checks for this job, including SC, NPPV3 and BPSS clearance Full UK Driving License and your own personal car is essential for this position Excellent written and verbal communication skills Ability to work well under pressure whilst maintaining attention to detail Well organised and self-motivated with the ability to work alone and as part of team Willingness to learn with a friendly, professional and flexible attitude Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Vysiion Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment. The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: Monday to Friday, varied shift pattern between the hours of 6am and 11pm + participation in the on call rota Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling/patching Perform cabling/patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst coordinating with third party couriers Perform various remote hands duties within the Data Centers which include power cycling equipment, replacing failed hardware components, re-seating network cards and testing cabling Perform regular checks for network activity, firewall status and display errors through LED alerts or system monitoring tools Perform audit work for clients cabling and hardware and produce supporting documentation Work closely with both internal and external client teams to assist in diagnosis and resolution of incidents across a range of technologies Act as an access host for visitors of our clients to their Data Centre's Maintain a professional and disciplined approach at all times when working within client Data Centre's Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies and procedures of our third-party Data Centre providers Ensure Data Centre's are in a clean and presentable manor at all times Gain understanding of basic support functions within the Data Centre with a view to progress into other roles within the Data Centre and the wider business Participate in 24x7x365 on call Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances/upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down/Faults and any other works deemed Out Of Hours Internally or by our Clients Skills and experience required: Role is suitable for candidates with some prior hands-on technical experience. While previous data centre experience is not required, you must have experience working with copper and fibre cabling and be comfortable learning in a data centre environment You must be able to pass security checks for this job, including SC, NPPV3 and BPSS clearance Full UK Driving License and your own personal car is essential for this position Excellent written and verbal communication skills Ability to work well under pressure whilst maintaining attention to detail Well organised and self-motivated with the ability to work alone and as part of team Willingness to learn with a friendly, professional and flexible attitude Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Job Description Overall purpose of the job: You will be working as part of the Core Network Operations team who are responsible for all aspects of maintaining the core network and configuring customer solutions. This team sits at level 4 of the engineering hierarchy and is responsible for providing advanced support for the 2nd and 3rd line service desk teams and the network infrastructure used to deliver services to customers. This includes the MPLS, Data Centre and Optical network. Key responsibilities for this job: Work on projects predominately involving maintenance of the existing Infrastructure and introducing any service improvement and automation Implementing projects within the deadline. Acting as a senior technical escalation point within the Core Network Operations team for both faults and network changes. Provide technical support for the development, implementation and administration of new and existing services Ensure the timely and accurate delivery of technology products and services Interface with multiple areas of technology and multiple departments to support in implementation of new solutions and products Act as a technical mentor to other engineers Where required you would be expected to work directly with the other teams within the business which include the Service Desk and the Implementation teams. Due to the nature of the role you will be expected to fulfil some of your tasks out of hours and to be part of the on-call rota. Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member Knowledge and experience required: Experience with various methods of load balancing Strong troubleshooting ability Service Provider networks MPLS, L3 VPN Routing protocols (inc. IS-IS & BGP, OSPF) Switching protocols (preferably VRRP, VPLS, Dot1Q, QinQ) Desirable knowledge and experience: Working knowledge of SDN concepts EVPN/VXLAN Experience with BGP Peering, Transit Scripting skills (Python / Bash / similar) Nokia 7450 & 7750 switches F5 Load Balancers Fortigate firewalls Optical Multiplexers Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Vysiion Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment. The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24/7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling/patching Perform cabling/patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst coordinating with third party couriers Perform various remote hands duties within the Data Centers which include power cycling equipment, replacing failed hardware components, re-seating network cards and testing cabling Perform regular checks for network activity, firewall status and display errors through LED alerts or system monitoring tools Perform audit work for clients cabling and hardware and produce supporting documentation Work closely with both internal and external client teams to assist in diagnosis and resolution of incidents across a range of technologies Act as an access host for visitors of our clients to their Data Centre's Maintain a professional and disciplined approach at all times when working within client Data Centre's Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies and procedures of our third-party Data Centre providers Ensure Data Centre's are in a clean and presentable manor at all times Gain understanding of basic support functions within the Data Centre with a view to progress into other roles within the Data Centre and the wider business Provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances/upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down/Faults and any other works deemed Out Of Hours Internally or by our Clients Skills and experience required: Role is suitable for candidates with some prior hands-on technical experience. While previous data centre experience is not required, you must have experience working with copper and fibre cabling and be comfortable learning in a data centre environment You must be able to pass security checks for this job, including SC, NPPV3 and BPSS clearance Full UK Driving License and your own personal car is essential for this position Excellent written and verbal communication skills Ability to work well under pressure whilst maintaining attention to detail Well organised and self-motivated with the ability to work alone and as part of team Willingness to learn with a friendly, professional and flexible attitude Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

IT Support Engineer We are working alongside a vibrant digital agency who provide a range of software, hardware, and hosting solutions to clients across the UK. They have been going through a period of rapid growth and have a large ongoing demand for continued support services. The role of IT Support engineer is a varied you will be providing technical support via email, phone or face to face on a client site, you will experience a of diverse technology stack where no two days will be the same. Key Skills Full UK driving licence Customer service experience, Able to provide a high standard of customer service Knowledge of Microsoft server and desktop operating systems Basic networks diagnostics and troubleshooting skills Have commercial experience working with Azure Remote access VPN Setup Experience with Microsoft office 365 administration Exemplary telephone manner Beneficial skills Microsoft certifications Knowledge of VMWare & Hyper-V deployment WAN, LAN, WLAN, NAT, Firewalls MS Exchange administration Previous experience working in an agency or MSP Telephony administration exposure. If you are interested in this role and have the skills required, please contact or send your CV to . Please note this role is office based and candidates must be able to commute to the office on a daily basis and occasional travel to customer sites as required by their employer. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Wavex Technology is one of the most established IT providers, a multi-award winning Managed Service Provider based in central London, offering services to prestigious businesses around Microsoft cloud (Azure), support, IT security and IT transformation. We design, deliver and manage IT solutions to meet our clients strategic needs across Cloud (predominantly Azure), Cyber Security, Infrastructure, Networking and End User services. We have also developed a range of innovative systems covering areas from IT automation to governance and security, all helping us distinguish our services from other providers. Wavex is a growing and evolving company, growing in 2023 and again in 2024. With 2023 being are most successful year for new clients, 2024 is currently on track to exceed this success. Net customer organic growth of 14% in 2023 and expected achieve 20% in 2024, with profits on track to grow by 300% in 2024 compared to 2023. Wavex works hard on bringing new innovative services to customers, launching Security Operations Center (SoC) in 2023, and most recently our IT Risk & Governance services. Our target market is businesses with between 50-500 staff, with a typical new business TCV of £300k-£1m. DETAILS Infrastructure Support Engineer / IT Systems Network Engineer who has excellent troubleshooting skills and the ability to support the Service Desk Engineers and handle all third line or complex technical issues that are escalated is required for a multi award winning Managed Service Provider based in the City of London. ALL LEVELS OF EXPERIENCE CONSIDERED The company will consider all levels of experience. However, as a successful candidate you will need a solid foundation in Network Support / IT Infrastructures. SALARY up to £38,000 per annum (depending on experience) + Benefits (see below). LOCATION Hybrid working / 3 Days per Week working from the office in the City of London (Near Liverpool Street and Fenchurch Street Stations) and 2 Days per Week from Home. JOB TYPE Full Time, Permanent. ONLINE TEST To demonstrate your IT acumen and how you compare to hundreds of worthy candidates you'll need to complete the company's popular online IT test, which you will be taken to when you apply for this role. Please ensure you leave yourself enough time to complete the test. Your score will also be shown at the end of the test, so you can see how well you did. Get more than 20 correct is considered good, more the 25 is the pass mark, and only a select few have scored 30! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an Infrastructure Support Engineer / IT Systems Network Engineer who has excellent troubleshooting skills and the ability to support the Service Desk Engineers and handle all third line or complex technical issues that are escalated. Working as the Infrastructure Support Engineer / IT Systems Network Engineer you will act as the technical escalation point for any complex technical challenges. As the Infrastructure Support Engineer / IT Systems Network Engineer you will be positive and motivated and thrive on learning and pushing the boundaries of your knowledge while delivering exceptional support to staff of prestigious clients (and "going the extra mile"). You should also be a confident and capable communicator and able to provide comprehensive support and be an excellent problem solver. DUTIES Investigate complex issues, carry out configurations, diagnose problems and resolve incidents - all using best practices for call logging and management Provide support to resolve infrastructure related issues within SLA targets Working knowledge and experience of cyber security best practices Security vulnerability management and remediations Networking including Palo Alto and Juniper Switches and Firewalls Act as a part of a technical lead and take charge of major incidents (outages) at client sites, including security incidents Take proactive ownership of complex operational issues and provide appropriate support to other team members, improve client/user experience Identify and manage repeat incidents as problems (as per ITIL) and drive them to successful resolution Carry out planned activities (e.g. server patching) that cannot be done in a client's normal working hours Participate in our out of hours rota Work with more junior engineers - provide feedback on technical and soft skills, helping them to learn and develop Proactively look out for any inefficiencies in processes and suggest solutions through our continuous improvement processes Whist the company want you to be inquisitive and focused on problem solving, they will still need you to follow the company's best practice (processes), plus any client specific processes that may be in place. (They utilise the core ITIL processes for incidents, problem, request and change) You to be an ambassador of the company - demonstrating what a great company they are and being helpful and supportive to your clients It will be important that you develop and nurture relationships with clients, always ensuring the highest standards of service and best practice On occasion you may need to visit and deal with technical issues at client sites, so you should be able to communicate complex technical issues to not IT literate stakeholders You will be a key technical resource in the company so you will proactively build relationships with your colleagues, not just in your own team, but across the whole business You will join a close knit team, so they are all dependent upon the quality of the work of their colleagues. Therefore, it is important that you are a team player and can work in a collaborative and supportive way BENEFITS Annual Salary up to £38,000 per annum Working in an inclusive environment Industry renowned training / certifications (sponsored by the company) Wide range of company benefits Based in Central London 23 days holiday when you start, plus bank holidays, then earn additional days with years of service plus day off on your birthday Up to 38k + performance bonus (dependant on experience). Experience: ITIL, Azure, Active Directory, Firewalls, Troubleshooting, VMWare/Hyper V.

Senior IT Support Engineer London (Office-Based) Monday-Friday, 9:30am-6:00pm A globally established media agency with 1,000 employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands. This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf. Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta. This is a fully office-based position to ensure consistent on-site support coverage. Key Responsibilities Provide 1st/2nd line technical support to internal users Configure and deploy hardware for employees and freelancers Administer user accounts and access permissions Support Apple devices (macOS, iOS, tvOS) Manage and maintain Google Workspace environment Deliver remote support to UK and international teams Maintain accurate documentation and improve support processesli> Assist a sister company based within the same London office Technical Environment Apple macOS & hardware JAMF (100 certified minimum; exposure to 200 level desirable) Google Workspace (Gmail, Drive, Groups, Calendar) Okta (or similar identity management tools) CrowdStrike Falcon Juniper switching & SonicWall firewalls Cisco Meraki access points Adobe Creative Cloud Video conferencing platforms (Google Meet, Zoom, Microsoft Teams) Basic Windows support Required Experience Minimum 2 years in an IT Support role Strong macOS troubleshooting (GUI & terminal) Experience in fast-paced environments (agency/creative sector advantageous) Helpdesk/ticketing system experience Excellent communication and customer service skills Strong organisational and time management abilities Desirable Skills Advanced JAMF ormacOS MDM knowledge Shell scripting or automation experience Understanding of ISO 27001, SOC II, or similar security frameworks Familiarity with ITIL v4 practices Personal Attributes Proactive and solutions-focused Strong sense of ownership and accountability Confident communicator with internal stakeholders Eager to learn and develop technical skills Benefits 25 days annual leave Pension scheme Life assurance Supportive leadership and collaborative culture Friendly, social working environment Trusted to work autonomously without micromanagement Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Our client is looking for a Senior Credit Controller Reinsurance Accounting Technician to £50,000. We are looking for a graduate with a Degree in Accounting. Our client is a Global Financial Markets Trading Company. Our client is a small Exchange based Trading and Broking business. Date: 12 Jan 2024 Sector: IT Type: Permanent Location: London Salary: £65,000 - 70,000 per annum Email: Ref: dbb We are looking for a Team Leader to manage the EMEA IT Operations Support team (primarily based in London) and be the key point of contact for the End User community at the company. This position would be great for someone with some previous experience in an IT Leadership support role who is keen to develop their leadership skills further. The ideal candidate should be enthusiastic about delivering the highest standard of IT support, with a genuine interest in technology and its application in supporting the business. You should be customer oriented with experience delivering a 'White Glove' service to VIPs. The role is more focused on leading & developing the team, so some previous man management experience will be required. Also, as this is managing a technical team you will need to have worked previously in a senior technical role as this will help you to challenge & deliver solutions/processes that add value to the business and are fit for purpose. The team works hand in hand with other support teams across APAC & NASA to provide 24/7 support. This role will need to ensure correct handovers take place between regions with continued focus on key issues. There is an element of local on call with the Team, Monday to Sunday 08:00hrs to 18:00hrs, and you will need to ensure this is adequately resourced. Key Responsibilities Managing the EMEA Operations Team and acting as the key point of contact for user incidents & requests and ensuring a "white glove" service is provided/tracked for VIPs within the firm. Ensuring incidents/requests are correctly tri aged and prioritised to effective resolution, including user expectation & effective communication. Lead by example to set the standard for support and manage all queues to ensure that no calls are unanswered or unassigned. Track all associated KPI's & CSFs, and undertake frequent reviews to make sure they remain relevant and effective in delivering the right outcome to our customer base. Use existing data (ticket & phone statistics) to ensure shifts are effectively managed, tickets are dealt with and the correct level of quality is being applied. Continuously look for ways to develop & improve the entire team, identify training & personal development requirements. Create and maintain accurate and concise ticket update/knowledge base documentation within ServiceNow, with high focus on regional specifics. Educate colleagues on best practice, adoption & utilisation of technology to improve services. Work with the IT Manager to identify trends/potential problems and plan to remediate. Review all frequent "Start of Day" checks to ensure they remain effective; be responsible for the operational stability of printers/peripherals. Provide support with hardware and software maintenance. Assist in leading, championing and adhering to all global policies and processes to resolve issues and problems. Work with a "global mindset" to help ensure we deliver the same high service to our customers, regardless of location. Providing an escalation point for engineering and operations teams. What We're Looking For: Experience & Knowledge Previous experience within a customer facing IT Support Team leadership role/IT Support Team. Experience using data to drive desired positive outcomes. Good knowledge of ServiceNow ITSM (or similar). Customer oriented, with a passion for delivering excellent service and continuous improvement. A collaborator who can work within a framework of procedure and policies. Self motivated and able to use initiative. Flexible and willing to work outside of the core hours if necessary. Knowledge and some experience of products within the Microsoft 365 suite. Good working knowledge of productivity and collaboration applications such as Teams, SharePoint, OneDrive, and Exchange would be advantageous. Knowledge and experience of Active Directory & Azure Active Directory administration. Required Skills Experience with collaboration tools such as Jira/ServiceNow. VMWare ESXi, vCentre & Horizon. Storage technologies. Backup tools (e.g., CommVault or similar). Azure AD (including conditional access, SSO, application registration, provisioning), M365 & Intune. Windows Server/client, Windows certificate services. Active Directory (and associated technologies), Exchange Server, clustering, and file servers. SMTP. HPe hardware. Network routing / 802.1x / firewalling. Cisco call manager. Monitoring and alerting techniques (e.g., SolarWinds).