The Recruitment Bureau (Kent) Ltd
Northampton, Northamptonshire
SQL Server and Infrastructure Engineer Northampton (Rural High-Tech Site) Full Time Permanent Office Based The Opportunity My client is a UK based innovator in advanced security and intelligence technology, designing and manufacturing products that are trusted by law enforcement and government agencies around the world. From Technical Surveillance Counter Measures (TSCM) and lawful interception to border security and specialist training, they deliver mission-critical solutions with precision and integrity. Their products have recently been recognised with a prestigious international industry award at a major counterespionage conference in the US. These are people at the very top of their field. They are now looking for a Database and Infrastructure Engineer to join their team at their rural high-tech headquarters near Northampton. This is a unique role that bridges Database Administration and Systems Engineering, built for someone who thrives on variety, ownership and real technical challenge. Please note this is a fully office based position and due to the rural location your own transport is essential. The Role You'll be responsible for the heartbeat of their customer platforms, keeping complex, high-availability systems running 24/7 for clients who simply cannot afford downtime. This is far more than a maintenance position. You'll be optimising performance, designing resilient architectures, and on occasion travelling internationally to support client deployments. Key Responsibilities Database Mastery: Performance-tuning and maintaining Microsoft SQL Server (Availability Groups and Replication), ensuring rock-solid reliability across all environments. Infrastructure Resilience: Configuring firewalls, VPNs and networking to deliver seamless, secure connectivity at all times. Virtualisation: Managing vCenter and vSphere environments that host mission-critical applications. Client Support: Providing technical expertise for internal systems and occasionally supporting international client installations when needed. Best Practice: Documenting processes and maintaining a standard of excellence across every deployment. What They're Looking For You're a pragmatic problem-solver who enjoys the variety of managing both the data and the infrastructure it lives on. You don't need to be handed a task list. You spot what needs doing and you get on with it. Essential Experience Strong proficiency in Microsoft SQL Server and preferably, but not essentially, also MySQL, with solid High Availability knowledge including Clusters, Replication and Galera. A firm understanding of networking and security (firewalls, VPN configuration), hands-on VMware experience (vSphere and vCenter), and a full UK driving licence. As the site is rurally located, your own transport is a must. Nice to Have Exposure to Neo4J or cloud technologies, knowledge of Linux (Ubuntu) and Active Directory, an interest in IoT protocols such as MQTT or LoRaWAN, IP camera systems, or experience delivering technical training to non-technical audiences. Why This Role? This is an environment where innovation is genuinely rewarded and your contribution is visible. The package reflects that. Reward: Competitive salary plus a Class A share reward scheme for exceptional contributors, company pension and financial planning services. Growth: Structured mentoring and a clear pathway into broader Cyber Security or Lead Infrastructure roles. Culture: A collaborative, open-door team where your voice carries real weight, built on three simple values: collaborative, supportive, innovative. Wellbeing: Health and wellbeing programme and free on-site parking. Purpose: You'll be working on award-winning, UK-designed products that have a genuine real-world impact on global security. Secure Today. Protect Tomorrow. Next Steps If you're looking for more variety, more responsibility and more meaning than a standard DBA or SysAdmin role can offer, we'd love to hear from you.
Mar 14, 2026
Full time
SQL Server and Infrastructure Engineer Northampton (Rural High-Tech Site) Full Time Permanent Office Based The Opportunity My client is a UK based innovator in advanced security and intelligence technology, designing and manufacturing products that are trusted by law enforcement and government agencies around the world. From Technical Surveillance Counter Measures (TSCM) and lawful interception to border security and specialist training, they deliver mission-critical solutions with precision and integrity. Their products have recently been recognised with a prestigious international industry award at a major counterespionage conference in the US. These are people at the very top of their field. They are now looking for a Database and Infrastructure Engineer to join their team at their rural high-tech headquarters near Northampton. This is a unique role that bridges Database Administration and Systems Engineering, built for someone who thrives on variety, ownership and real technical challenge. Please note this is a fully office based position and due to the rural location your own transport is essential. The Role You'll be responsible for the heartbeat of their customer platforms, keeping complex, high-availability systems running 24/7 for clients who simply cannot afford downtime. This is far more than a maintenance position. You'll be optimising performance, designing resilient architectures, and on occasion travelling internationally to support client deployments. Key Responsibilities Database Mastery: Performance-tuning and maintaining Microsoft SQL Server (Availability Groups and Replication), ensuring rock-solid reliability across all environments. Infrastructure Resilience: Configuring firewalls, VPNs and networking to deliver seamless, secure connectivity at all times. Virtualisation: Managing vCenter and vSphere environments that host mission-critical applications. Client Support: Providing technical expertise for internal systems and occasionally supporting international client installations when needed. Best Practice: Documenting processes and maintaining a standard of excellence across every deployment. What They're Looking For You're a pragmatic problem-solver who enjoys the variety of managing both the data and the infrastructure it lives on. You don't need to be handed a task list. You spot what needs doing and you get on with it. Essential Experience Strong proficiency in Microsoft SQL Server and preferably, but not essentially, also MySQL, with solid High Availability knowledge including Clusters, Replication and Galera. A firm understanding of networking and security (firewalls, VPN configuration), hands-on VMware experience (vSphere and vCenter), and a full UK driving licence. As the site is rurally located, your own transport is a must. Nice to Have Exposure to Neo4J or cloud technologies, knowledge of Linux (Ubuntu) and Active Directory, an interest in IoT protocols such as MQTT or LoRaWAN, IP camera systems, or experience delivering technical training to non-technical audiences. Why This Role? This is an environment where innovation is genuinely rewarded and your contribution is visible. The package reflects that. Reward: Competitive salary plus a Class A share reward scheme for exceptional contributors, company pension and financial planning services. Growth: Structured mentoring and a clear pathway into broader Cyber Security or Lead Infrastructure roles. Culture: A collaborative, open-door team where your voice carries real weight, built on three simple values: collaborative, supportive, innovative. Wellbeing: Health and wellbeing programme and free on-site parking. Purpose: You'll be working on award-winning, UK-designed products that have a genuine real-world impact on global security. Secure Today. Protect Tomorrow. Next Steps If you're looking for more variety, more responsibility and more meaning than a standard DBA or SysAdmin role can offer, we'd love to hear from you.
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: 27,780 per annum Job Type: Permanent, Full time, 52 weeks per year Working Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.30am to 15.30pm (unpaid lunch break of 30 mins each day) About the role: The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Key Responsibilities: The primary responsibilities of the role are: Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment. IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs. Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction. Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support. Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more. Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website. About You: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS Benefits: Generous pension scheme Access to the canteen serving delicious home made hot and cold food An active staff association which organises staff socials throughout the year and an emphasis on staff well-being Additional Information: Closing date: Sunday 22nd February 2026 5pm Interviews: Week commencing 23rd February 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
Mar 14, 2026
Full time
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: 27,780 per annum Job Type: Permanent, Full time, 52 weeks per year Working Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.30am to 15.30pm (unpaid lunch break of 30 mins each day) About the role: The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Key Responsibilities: The primary responsibilities of the role are: Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment. IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs. Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction. Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support. Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more. Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website. About You: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS Benefits: Generous pension scheme Access to the canteen serving delicious home made hot and cold food An active staff association which organises staff socials throughout the year and an emphasis on staff well-being Additional Information: Closing date: Sunday 22nd February 2026 5pm Interviews: Week commencing 23rd February 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.
Technical Support Shift Leader Location: Harrogate Salary: £35,000 This role operates on a rolling continental shift pattern : 2 x Day shifts: 7:00am - 7:00pm 2 x Night shifts: 7:00pm - 7:00am Followed by 4 days off Are you a technically strong support professional ready to take the next step into leadership? Elevation Recruitment Group are looking for a driven and enthusiastic Technical Support Shift Leader to join a busy 2nd Line support environment in Harrogate. This is an exciting opportunity for someone who combines solid technical knowledge with natural leadership ability and a passion for developing others. Working within a 24x7 support operation, you'll lead a team of engineers, ensuring high-quality service delivery, effective fault resolution, and a culture focused on continuous improvement. As Technical Support Shift Leader, you will : Lead and motivate a team of up to 13 engineers during core hours and up to 2 engineers out of hours Monitor and manage technical faults through to resolution Drive a "permanent fix" culture and continual service improvement Handle escalations and ensure adherence to contractual SLAs Provide technical leadership across support tiers Contribute to best practice documentation and internal training Support the development and upskilling of your team This is a hands-on leadership role suited to someone who enjoys balancing people management with technical problem-solving. The Technical Support Shift Leader will have an understanding and willingness to expand to expand their technical knowledge in: Broadband technologies (ADSL, FTTC, FTTP, SOGEA) LAN, WAN & SD-WAN networking Firewalls and security solutions Routing, BGP, MPLS WLAN and cellular networking VoIP and SIP telephony platforms VPN and multi-factor authentication solutions Desirable certifications: CCNA SIP School SSCA ITIL Foundation (awareness required) This is a clear opportunity for technical progression and leadership development within a supportive team. If you're ready to step into a leadership role where you can make a real impact while continuing to grow your technical career, we'd love to hear from you.
Mar 13, 2026
Full time
Technical Support Shift Leader Location: Harrogate Salary: £35,000 This role operates on a rolling continental shift pattern : 2 x Day shifts: 7:00am - 7:00pm 2 x Night shifts: 7:00pm - 7:00am Followed by 4 days off Are you a technically strong support professional ready to take the next step into leadership? Elevation Recruitment Group are looking for a driven and enthusiastic Technical Support Shift Leader to join a busy 2nd Line support environment in Harrogate. This is an exciting opportunity for someone who combines solid technical knowledge with natural leadership ability and a passion for developing others. Working within a 24x7 support operation, you'll lead a team of engineers, ensuring high-quality service delivery, effective fault resolution, and a culture focused on continuous improvement. As Technical Support Shift Leader, you will : Lead and motivate a team of up to 13 engineers during core hours and up to 2 engineers out of hours Monitor and manage technical faults through to resolution Drive a "permanent fix" culture and continual service improvement Handle escalations and ensure adherence to contractual SLAs Provide technical leadership across support tiers Contribute to best practice documentation and internal training Support the development and upskilling of your team This is a hands-on leadership role suited to someone who enjoys balancing people management with technical problem-solving. The Technical Support Shift Leader will have an understanding and willingness to expand to expand their technical knowledge in: Broadband technologies (ADSL, FTTC, FTTP, SOGEA) LAN, WAN & SD-WAN networking Firewalls and security solutions Routing, BGP, MPLS WLAN and cellular networking VoIP and SIP telephony platforms VPN and multi-factor authentication solutions Desirable certifications: CCNA SIP School SSCA ITIL Foundation (awareness required) This is a clear opportunity for technical progression and leadership development within a supportive team. If you're ready to step into a leadership role where you can make a real impact while continuing to grow your technical career, we'd love to hear from you.
1st / 2nd Line engineer - 5 days onsite We are looking for an experienced 2nd Line engineer to join our client on a permanent basis 5 days a week onsite. Key Skills High level of 1st / 2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets) Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent Strong knowledge of Windows 10 and MAC operating systems Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Mar 13, 2026
Full time
1st / 2nd Line engineer - 5 days onsite We are looking for an experienced 2nd Line engineer to join our client on a permanent basis 5 days a week onsite. Key Skills High level of 1st / 2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets) Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent Strong knowledge of Windows 10 and MAC operating systems Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Mar 12, 2026
Full time
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Mar 12, 2026
Full time
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Network Engineer Hereford Salary up to 42k A Network Engineer is required to provide 2nd and 3rd line technical support for satellite communication networks, including monitoring systems, troubleshooting complex issues, and assisting with VSAT deployment to ensure reliable network performance while working with internal teams, customers, and satellite providers. Due to the nature of the role, you will need to go through security clearance checks for this position. DUTIES & RESPONSIBILITIES : Monitor and resolve satellite network incidents. Provide 2nd/3rd line support for satellite and IP networks. Troubleshoot complex network issues and identify root causes. Coordinate with customers, engineers, and satellite providers. Configure and test VSAT terminals and network equipment. Provide remote and on-site technical support. Produce technical and incident reports. Support VSAT installation and commissioning globally. EXPERIENCE REQUIRED: Experience in a NOC/NMC or technical support environment. Solid knowledge of IP networking (routing, switching, WAN/LAN, firewalls). Experience with routers, switches, firewalls, and VSAT/satellite systems. Knowledge of satellite communications (VSAT, RF, GEO/LEO). Experience with network monitoring and management tools. Ability to document incidents and technical procedures clearly. Background in telecommunications or electronics (desirable). Cisco CCNA certification or equivalent experience (desirable). Experience with Palo Alto firewalls and AWS (desirable). Familiarity with automation or scripting (desirable). SALARY & BENEFITS: Competitive salary up to £42,000 28 days holiday + BH Private Medical and Dental Electric Car and Cycle schemes LOCATION: This role is office based in Hereford - Commutable from nearby locations such as Tewkesbury, Gloucester and Worcester. HOW TO APPLY: To take the next step in your IT career, please send your CV to Matt Wright at CV Screen in strict confidence or apply directly to this job posting. We look forward to hearing from you. ALTERNATE JOB TITLES: Network Engineer Senior Network Engineer Network Administrator CISCO Network Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Mar 12, 2026
Full time
Network Engineer Hereford Salary up to 42k A Network Engineer is required to provide 2nd and 3rd line technical support for satellite communication networks, including monitoring systems, troubleshooting complex issues, and assisting with VSAT deployment to ensure reliable network performance while working with internal teams, customers, and satellite providers. Due to the nature of the role, you will need to go through security clearance checks for this position. DUTIES & RESPONSIBILITIES : Monitor and resolve satellite network incidents. Provide 2nd/3rd line support for satellite and IP networks. Troubleshoot complex network issues and identify root causes. Coordinate with customers, engineers, and satellite providers. Configure and test VSAT terminals and network equipment. Provide remote and on-site technical support. Produce technical and incident reports. Support VSAT installation and commissioning globally. EXPERIENCE REQUIRED: Experience in a NOC/NMC or technical support environment. Solid knowledge of IP networking (routing, switching, WAN/LAN, firewalls). Experience with routers, switches, firewalls, and VSAT/satellite systems. Knowledge of satellite communications (VSAT, RF, GEO/LEO). Experience with network monitoring and management tools. Ability to document incidents and technical procedures clearly. Background in telecommunications or electronics (desirable). Cisco CCNA certification or equivalent experience (desirable). Experience with Palo Alto firewalls and AWS (desirable). Familiarity with automation or scripting (desirable). SALARY & BENEFITS: Competitive salary up to £42,000 28 days holiday + BH Private Medical and Dental Electric Car and Cycle schemes LOCATION: This role is office based in Hereford - Commutable from nearby locations such as Tewkesbury, Gloucester and Worcester. HOW TO APPLY: To take the next step in your IT career, please send your CV to Matt Wright at CV Screen in strict confidence or apply directly to this job posting. We look forward to hearing from you. ALTERNATE JOB TITLES: Network Engineer Senior Network Engineer Network Administrator CISCO Network Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Mar 08, 2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Role: Solutions Architect Hybrid: 3 days in Office / 2 days home / Client Visits Location: South East Salary/Package: £50k - £65K + Bonuses + Benefits 25 Days Holiday and rising (plus bank holidays) Bupa Cash Plan Discounted Gym Membership Cycle Scheme Electric Vehicle Scheme Ability to Buy & Sell Holiday Paid Charity Day Flexible working (WFH incentives) Free Car Parking Company Our Client is one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They are also ranked as the Technology Company to Work For in the UK, reflecting their culture, their people, and their commitment to being an employer of choice. As a privately owned business they continue to achieve year on year growth, anchored by their expertise in IT security, cloud, and managed services. They have earned multiple industry awards showcasing their our reputation for technical excellence and innovation. They believe in working hard and celebrating success equally. Their people are at the heart of everything they do- they invest in their development, support progression from within, and consistently go above and beyond to create an environment where individuals can thrive both professionally and personally. Primary Purpose Our Client IT is looking for a talented and ambitious Solutions Engineer to join our high-performing Solutions Engineering team. Reporting directly to the Head of Solutions Engineering, you will play a key role in supporting our customers and sales organisation by designing, articulating, and validating technical solutions across a broad range of technologies. In this client-facing role, you will work closely with the sales team to attend customer meetings, understand business challenges, and help shape solutions that deliver measurable value. You will be responsible for delivering technical pre-sales support, producing proposals and solution designs, and providing clear, confident technical guidance throughout the sales cycle. You will also contribute to product demonstrations, workshops, and webinars-helping to showcase the clients expertise and differentiate our services in the market. Collaboration is central to this role: you will work alongside technical specialists, project teams, and account managers to ensure solutions are accurate, scalable, and aligned with best practice. The ideal candidate brings hands-on consultancy or pre-sales experience across technologies such as firewalls, network security, Microsoft 365, Microsoft Azure, servers, storage, backup, networking, and disaster recovery/business continuity. This is an exciting opportunity for someone who is both technically strong and commercially aware, and who enjoys working directly with customers to solve real business problems. Key Responsibilities Deliver both chargeable and free-of-charge Technical Pre-Sales Services to new and existing customers. Build strong technical relationships with prospects and existing clients, acting as a trusted adviser throughout engagements. Support the Sales Team by providing customer-facing technical expertise during meetings, discovery sessions, and opportunity qualification. Deliver clear and engaging product presentations and demonstrations, and support internal and external customer-facing events and webinars. Design and deliver custom demonstrations and Proofs of Concept (POCs) to validate proposed solutions. Evaluate and compare competitive products to recommend the most advantageous solution for each customer. Contribute to the specification of technical solutions and assist in producing high-quality proposals, scopes of work, and tender responses. Skills and Expertise Requirements Technical consultancy, pre-sales, or customer-facing project delivery experience within an MSP or IT reseller (essential). Proven experience across IT infrastructure and IT services technologies. Strong proposal and tender-writing skills, with the ability to produce high-quality customer-facing documentation. Formal technical qualifications in one or more of the following: Cisco, Fortinet, VMware, Sophos, Microsoft, N-Able, Mimecast, Barracuda, or similar industry-recognised certifications desirable. Strong commercial acumen with the ability to balance technical depth and business value. Excellent presentation and demonstration skills. Exceptional organisational and time-management capabilities. Strong listening skills with the ability to understand and translate customer requirements. Ability to explain and present technical solutions clearly to both technical and non-technical audiences. Excellent relationship-building skills with a natural affinity for working alongside both sales and technical teams. Based in the UK and willing to travel as required. Full, clean UK driving licence. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Mar 08, 2026
Full time
Role: Solutions Architect Hybrid: 3 days in Office / 2 days home / Client Visits Location: South East Salary/Package: £50k - £65K + Bonuses + Benefits 25 Days Holiday and rising (plus bank holidays) Bupa Cash Plan Discounted Gym Membership Cycle Scheme Electric Vehicle Scheme Ability to Buy & Sell Holiday Paid Charity Day Flexible working (WFH incentives) Free Car Parking Company Our Client is one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They are also ranked as the Technology Company to Work For in the UK, reflecting their culture, their people, and their commitment to being an employer of choice. As a privately owned business they continue to achieve year on year growth, anchored by their expertise in IT security, cloud, and managed services. They have earned multiple industry awards showcasing their our reputation for technical excellence and innovation. They believe in working hard and celebrating success equally. Their people are at the heart of everything they do- they invest in their development, support progression from within, and consistently go above and beyond to create an environment where individuals can thrive both professionally and personally. Primary Purpose Our Client IT is looking for a talented and ambitious Solutions Engineer to join our high-performing Solutions Engineering team. Reporting directly to the Head of Solutions Engineering, you will play a key role in supporting our customers and sales organisation by designing, articulating, and validating technical solutions across a broad range of technologies. In this client-facing role, you will work closely with the sales team to attend customer meetings, understand business challenges, and help shape solutions that deliver measurable value. You will be responsible for delivering technical pre-sales support, producing proposals and solution designs, and providing clear, confident technical guidance throughout the sales cycle. You will also contribute to product demonstrations, workshops, and webinars-helping to showcase the clients expertise and differentiate our services in the market. Collaboration is central to this role: you will work alongside technical specialists, project teams, and account managers to ensure solutions are accurate, scalable, and aligned with best practice. The ideal candidate brings hands-on consultancy or pre-sales experience across technologies such as firewalls, network security, Microsoft 365, Microsoft Azure, servers, storage, backup, networking, and disaster recovery/business continuity. This is an exciting opportunity for someone who is both technically strong and commercially aware, and who enjoys working directly with customers to solve real business problems. Key Responsibilities Deliver both chargeable and free-of-charge Technical Pre-Sales Services to new and existing customers. Build strong technical relationships with prospects and existing clients, acting as a trusted adviser throughout engagements. Support the Sales Team by providing customer-facing technical expertise during meetings, discovery sessions, and opportunity qualification. Deliver clear and engaging product presentations and demonstrations, and support internal and external customer-facing events and webinars. Design and deliver custom demonstrations and Proofs of Concept (POCs) to validate proposed solutions. Evaluate and compare competitive products to recommend the most advantageous solution for each customer. Contribute to the specification of technical solutions and assist in producing high-quality proposals, scopes of work, and tender responses. Skills and Expertise Requirements Technical consultancy, pre-sales, or customer-facing project delivery experience within an MSP or IT reseller (essential). Proven experience across IT infrastructure and IT services technologies. Strong proposal and tender-writing skills, with the ability to produce high-quality customer-facing documentation. Formal technical qualifications in one or more of the following: Cisco, Fortinet, VMware, Sophos, Microsoft, N-Able, Mimecast, Barracuda, or similar industry-recognised certifications desirable. Strong commercial acumen with the ability to balance technical depth and business value. Excellent presentation and demonstration skills. Exceptional organisational and time-management capabilities. Strong listening skills with the ability to understand and translate customer requirements. Ability to explain and present technical solutions clearly to both technical and non-technical audiences. Excellent relationship-building skills with a natural affinity for working alongside both sales and technical teams. Based in the UK and willing to travel as required. Full, clean UK driving licence. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Want to be a key IT Infrastructure Engineer where you can work on crucial technology projects? Enjoy learning and would like to progress your IT career? You'll work on broad ranging infrastructure projects, providing opportunities to get involved in a wide range of technologies covering Azure Cloud, Networks, Firewalls, Security and much, much more! This company actively encourages learning and development so you both build on your existing skills AND learn new ones. Based at the busy Hinckley, Leicestershire offices, you would join a team of dynamic and like-minded individuals, who work in a collaborative and supportive culture. They offer an excellent learning and working environment with the opportunity to further develop your IT career through consistent and ongoing training across the various technologies. You will work on broad ranging enterprise scale IT systems and infrastructure for multiple sites across the UK. The includes assisting in the implementation of new technologies, maintaining existing ones and acting as a support escalation when required. You don't need to know everything. But you should be confident across most of this: Azure, O365, Defender, Intune, SharePoint Windows Server, SQL, Azure AD, Hyper-V Solid networking fundamentals - LAN/WAN, switching, firewalls, Wi-Fi Security best practice (and why it matters) Strong Windows environment support experience You will have thorough experience providing IT support in a Windows based environment, having an excellent working knowledge of MS Windows Applications, Email, Hardware and Software. Above all you must a thorough understanding of IT and the ability to pick up and learn new skills! If you feel as though you have the experience and drive to succeed in the opportunity, please send through your CV as soon as possible as we have interview slots available!
Mar 06, 2026
Full time
Want to be a key IT Infrastructure Engineer where you can work on crucial technology projects? Enjoy learning and would like to progress your IT career? You'll work on broad ranging infrastructure projects, providing opportunities to get involved in a wide range of technologies covering Azure Cloud, Networks, Firewalls, Security and much, much more! This company actively encourages learning and development so you both build on your existing skills AND learn new ones. Based at the busy Hinckley, Leicestershire offices, you would join a team of dynamic and like-minded individuals, who work in a collaborative and supportive culture. They offer an excellent learning and working environment with the opportunity to further develop your IT career through consistent and ongoing training across the various technologies. You will work on broad ranging enterprise scale IT systems and infrastructure for multiple sites across the UK. The includes assisting in the implementation of new technologies, maintaining existing ones and acting as a support escalation when required. You don't need to know everything. But you should be confident across most of this: Azure, O365, Defender, Intune, SharePoint Windows Server, SQL, Azure AD, Hyper-V Solid networking fundamentals - LAN/WAN, switching, firewalls, Wi-Fi Security best practice (and why it matters) Strong Windows environment support experience You will have thorough experience providing IT support in a Windows based environment, having an excellent working knowledge of MS Windows Applications, Email, Hardware and Software. Above all you must a thorough understanding of IT and the ability to pick up and learn new skills! If you feel as though you have the experience and drive to succeed in the opportunity, please send through your CV as soon as possible as we have interview slots available!
Senior Network Infrastructure Engineer - Defence Programme Location: Caerphilly (with travel to client / Ministry of Defence sites as required)Clearance: SC (must hold or be eligible); DV highly desirableSalary: 75,000 + Bonus + Comprehensive Benefits Package About the Role A major Defence programme is seeking a highly skilled Senior Network Infrastructure Engineer to lead the design, implementation and ongoing support of secure, resilient, multi?domain network services. You will work across datacentre networks, secure LAN/WAN, SDN?enabled virtualised environments, and deployed operational sites - ensuring high availability, compliance and adaptability in a mission?critical environment. Key Responsibilities Lead the design, configuration and support of secure multi?site LAN/WAN/SDN infrastructure. Configure and optimise enterprise switching platforms (e.g., Cubic M3X S8G / S24G, Cisco ESS3300?based). Implement routing protocols including BGP, MPLS, VPLS, and HA technologies. Configure firewalls, VPNs, IDS/IPS and boundary protection systems. Support virtualised routing and SD?WAN technologies (Cisco Catalyst 8000V). Act as senior escalation point for complex incidents. Ensure compliance with MOD security standards and Secure by Design principles. Maintain documentation, diagrams and CMDB records. Support accreditation processes (IT Health Checks, CCVAs). Contribute to network automation (Python, Ansible, PowerShell). Identify opportunities for architectural improvement. Essential Experience Extensive multi?site LAN/WAN experience. Advanced configuration skills on Cisco and Cubic platforms. Deep knowledge of BGP, MPLS, VPLS and segmentation. High?availability technologies (HSRP/VRRP equivalents). DNS, DHCP, NAT, IP planning. Experience in secure or Defence?oriented environments. ITIL?based service management. Desirable Experience VMware NSX and SDN, SD?WAN and virtualised routing, VoIP, QoS, SIEM/log analysis tools. Knowledge of JSP, ISO 27001, NIST. Experience leading technical projects. Existing SC/DV clearance. Qualifications Cisco CCNP (required); CCIE desirable. ITIL v4 Foundation or above. Degree in Computer Science, Network Engineering or equivalent experience. Personal Qualities Strong communicator. Analytical problem?solver. Able to mentor and lead. Customer centric and proactive.If you are a Senior Network Infrastructure Engineer with experience working in or with the Defence sector and looking for an exciting new challenge, please send your CV to me today.
Mar 04, 2026
Full time
Senior Network Infrastructure Engineer - Defence Programme Location: Caerphilly (with travel to client / Ministry of Defence sites as required)Clearance: SC (must hold or be eligible); DV highly desirableSalary: 75,000 + Bonus + Comprehensive Benefits Package About the Role A major Defence programme is seeking a highly skilled Senior Network Infrastructure Engineer to lead the design, implementation and ongoing support of secure, resilient, multi?domain network services. You will work across datacentre networks, secure LAN/WAN, SDN?enabled virtualised environments, and deployed operational sites - ensuring high availability, compliance and adaptability in a mission?critical environment. Key Responsibilities Lead the design, configuration and support of secure multi?site LAN/WAN/SDN infrastructure. Configure and optimise enterprise switching platforms (e.g., Cubic M3X S8G / S24G, Cisco ESS3300?based). Implement routing protocols including BGP, MPLS, VPLS, and HA technologies. Configure firewalls, VPNs, IDS/IPS and boundary protection systems. Support virtualised routing and SD?WAN technologies (Cisco Catalyst 8000V). Act as senior escalation point for complex incidents. Ensure compliance with MOD security standards and Secure by Design principles. Maintain documentation, diagrams and CMDB records. Support accreditation processes (IT Health Checks, CCVAs). Contribute to network automation (Python, Ansible, PowerShell). Identify opportunities for architectural improvement. Essential Experience Extensive multi?site LAN/WAN experience. Advanced configuration skills on Cisco and Cubic platforms. Deep knowledge of BGP, MPLS, VPLS and segmentation. High?availability technologies (HSRP/VRRP equivalents). DNS, DHCP, NAT, IP planning. Experience in secure or Defence?oriented environments. ITIL?based service management. Desirable Experience VMware NSX and SDN, SD?WAN and virtualised routing, VoIP, QoS, SIEM/log analysis tools. Knowledge of JSP, ISO 27001, NIST. Experience leading technical projects. Existing SC/DV clearance. Qualifications Cisco CCNP (required); CCIE desirable. ITIL v4 Foundation or above. Degree in Computer Science, Network Engineering or equivalent experience. Personal Qualities Strong communicator. Analytical problem?solver. Able to mentor and lead. Customer centric and proactive.If you are a Senior Network Infrastructure Engineer with experience working in or with the Defence sector and looking for an exciting new challenge, please send your CV to me today.
Cyber Security Manager Permanent Tameside, Greater Manchester (Hybrid) Salary: £56,000 per annum + car allowance A leading housing association is seeking an experienced Cyber Security Manager to lead their network and security functions. This is a fantastic opportunity to shape cybersecurity strategy and governance in a purpose-driven organisation that manages over 37,000 homes and prioritises resident wellbeing, community sustainability, and innovation. About the role Reporting to the Assistant Director of Technology Services, you will provide tactical and operational leadership to a small, capable team (including Senior/Junior Security Analysts, Senior Security Engineer, and network engineers). The focus is approximately 80% cyber security and 20% network-related responsibilities. You will take a proactive, strategic approach to safeguarding information assets, managing cyber risks, leading incident response, and driving continual improvement in our security and network posture. Key responsibilities include: Developing and maintaining security strategies, policies, standards, and procedures in alignment with frameworks such as ISO27001 , NIST CSF , CIS Controls , and Cyber Essentials Plus . Providing senior leadership with insightful reports, dashboards, and actionable recommendations on security posture, risks, and incidents. Leading cyber risk assessments, third-party risk management, vulnerability remediation, patch management (soon transitioning to a third-party provider-opportunity to put your stamp on processes), and supplier compliance. Overseeing incident management, coordinating audits, penetration testing (third-party delivered, but you will shape scoping and remediation), and contributing to disaster recovery/business continuity. Mentoring and developing the team to high performance, aligned with SFIA framework. Building strong relationships with stakeholders, executive leaders, SOC partners, vendors, and auditors. Championing security awareness across the organisation. This is a leadership role where you can influence IT strategy, investment decisions, and compliance maturity. We are looking for someone ready to take ownership. About you We are particularly interested in candidates with proven managerial experience in cybersecurity (line managing teams, even small ones), strong compliance and governance expertise, and the ability to operate strategically. Essential : 5+ years hands-on technical experience in network/security, plus 2+ years in a senior/lead cybersecurity role. Leadership of teams and delivery of security strategies/policies. Deep knowledge of key frameworks (ISO27001, NIST CSF, CIS Controls, Cyber Essentials Plus). Experience in risk management, incident response, vulnerability management/remediation, third-party security, and stakeholder engagement. Relevant certifications (e.g., CISSP, CISM, CCNP Security, CEH, ISO27001 Lead Implementer/Auditor-or equivalent experience). Degree in Cyber Security, IT, Computer Science (or equivalent experience). Desirable : Background in housing, public sector, or regulated environments. Hands-on experience with firewalls, hybrid infrastructure security, SOC collaboration, and pen testing oversight. Experience and leadership ability outweigh formal qualifications-we value a strategic mindset and the drive to build robust governance. Benefits: Excellent work-life balance: 24 days annual leave + 3 days Christmas closure + bank holidays (rising with service). Flexible working: Compressed hours/4-day week possible, hybrid (50% home working after probation). Strong benefits: Competitive pension (Social Housing Pension Scheme), occupational sick pay, BHSF health membership, enhanced parental leave, training/development opportunities, on-site gyms. Progression: Clear opportunities for advancement (including into higher management over 5-10 years) in a pro-promotion culture. Purpose: Contribute to a respected organisation tackling housing challenges, building sustainable communities, and innovating digitally. If you're a hands-on leader with a track record in cybersecurity governance, compliance, and team management, and you're ready to lead in a supportive, outcome-focused environment, we'd love to hear from you.
Mar 04, 2026
Full time
Cyber Security Manager Permanent Tameside, Greater Manchester (Hybrid) Salary: £56,000 per annum + car allowance A leading housing association is seeking an experienced Cyber Security Manager to lead their network and security functions. This is a fantastic opportunity to shape cybersecurity strategy and governance in a purpose-driven organisation that manages over 37,000 homes and prioritises resident wellbeing, community sustainability, and innovation. About the role Reporting to the Assistant Director of Technology Services, you will provide tactical and operational leadership to a small, capable team (including Senior/Junior Security Analysts, Senior Security Engineer, and network engineers). The focus is approximately 80% cyber security and 20% network-related responsibilities. You will take a proactive, strategic approach to safeguarding information assets, managing cyber risks, leading incident response, and driving continual improvement in our security and network posture. Key responsibilities include: Developing and maintaining security strategies, policies, standards, and procedures in alignment with frameworks such as ISO27001 , NIST CSF , CIS Controls , and Cyber Essentials Plus . Providing senior leadership with insightful reports, dashboards, and actionable recommendations on security posture, risks, and incidents. Leading cyber risk assessments, third-party risk management, vulnerability remediation, patch management (soon transitioning to a third-party provider-opportunity to put your stamp on processes), and supplier compliance. Overseeing incident management, coordinating audits, penetration testing (third-party delivered, but you will shape scoping and remediation), and contributing to disaster recovery/business continuity. Mentoring and developing the team to high performance, aligned with SFIA framework. Building strong relationships with stakeholders, executive leaders, SOC partners, vendors, and auditors. Championing security awareness across the organisation. This is a leadership role where you can influence IT strategy, investment decisions, and compliance maturity. We are looking for someone ready to take ownership. About you We are particularly interested in candidates with proven managerial experience in cybersecurity (line managing teams, even small ones), strong compliance and governance expertise, and the ability to operate strategically. Essential : 5+ years hands-on technical experience in network/security, plus 2+ years in a senior/lead cybersecurity role. Leadership of teams and delivery of security strategies/policies. Deep knowledge of key frameworks (ISO27001, NIST CSF, CIS Controls, Cyber Essentials Plus). Experience in risk management, incident response, vulnerability management/remediation, third-party security, and stakeholder engagement. Relevant certifications (e.g., CISSP, CISM, CCNP Security, CEH, ISO27001 Lead Implementer/Auditor-or equivalent experience). Degree in Cyber Security, IT, Computer Science (or equivalent experience). Desirable : Background in housing, public sector, or regulated environments. Hands-on experience with firewalls, hybrid infrastructure security, SOC collaboration, and pen testing oversight. Experience and leadership ability outweigh formal qualifications-we value a strategic mindset and the drive to build robust governance. Benefits: Excellent work-life balance: 24 days annual leave + 3 days Christmas closure + bank holidays (rising with service). Flexible working: Compressed hours/4-day week possible, hybrid (50% home working after probation). Strong benefits: Competitive pension (Social Housing Pension Scheme), occupational sick pay, BHSF health membership, enhanced parental leave, training/development opportunities, on-site gyms. Progression: Clear opportunities for advancement (including into higher management over 5-10 years) in a pro-promotion culture. Purpose: Contribute to a respected organisation tackling housing challenges, building sustainable communities, and innovating digitally. If you're a hands-on leader with a track record in cybersecurity governance, compliance, and team management, and you're ready to lead in a supportive, outcome-focused environment, we'd love to hear from you.
Collibra Integration Engineer Role - Hybrid / Canary Wharf - 6 month Contract - Banking Tier 1 Bank - Regulatory Reporting Team Role - Collibra Integration Engineer Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Rate - 415 per day (inside IR35) Tasks Administer and maintain the Collibra platform from an IT engineering perspective, including configuration, health monitoring, troubleshooting, and performance management across EMEA environments. Configure, schedule, and manage integrations using DIP/CDQ, EDGE, and Lineage Harvester, ensuring consistent ingestion of metadata, schemas, and lineage from multiple data sources. Perform connectivity and prerequisite validation with Application teams, ETL teams, and DBAs, including driver installation, credential management, network/firewall requirements and technical onboarding for new data sources. Investigate and resolve incidents related to Collibra integrations, lineage ingestion, and platform availability; collaborate with infrastructure teams to address root causes and prevent reoccurrence. Ensure configuration consistency across environments (DEV/QA/PROD), maintaining runbooks, documentation, and standard operating procedures. Provide regular, clear updates on operational status, risks, and issues to Development Managers and stakeholders. Additional Tasks Support EMEA-wide Collibra platform stability by monitoring ingestion pipelines, schema drift, job failures, and performance degradation, ensuring reliable metadata and lineage availability Maintain technical documentation, including integration configurations, onboarding guides, troubleshooting logs and operational checklists Assist with access control operations, ensuring proper provisioning, least-privilege consistency, and audit-readiness for regulatory requirements Participate in technical testing for new features, patches, and platform improvements, raising risks or gaps early in collaboration with vendor support and internal IT teams. GCS is acting as an Employment Business in relation to this vacancy.
Feb 28, 2026
Contractor
Collibra Integration Engineer Role - Hybrid / Canary Wharf - 6 month Contract - Banking Tier 1 Bank - Regulatory Reporting Team Role - Collibra Integration Engineer Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Rate - 415 per day (inside IR35) Tasks Administer and maintain the Collibra platform from an IT engineering perspective, including configuration, health monitoring, troubleshooting, and performance management across EMEA environments. Configure, schedule, and manage integrations using DIP/CDQ, EDGE, and Lineage Harvester, ensuring consistent ingestion of metadata, schemas, and lineage from multiple data sources. Perform connectivity and prerequisite validation with Application teams, ETL teams, and DBAs, including driver installation, credential management, network/firewall requirements and technical onboarding for new data sources. Investigate and resolve incidents related to Collibra integrations, lineage ingestion, and platform availability; collaborate with infrastructure teams to address root causes and prevent reoccurrence. Ensure configuration consistency across environments (DEV/QA/PROD), maintaining runbooks, documentation, and standard operating procedures. Provide regular, clear updates on operational status, risks, and issues to Development Managers and stakeholders. Additional Tasks Support EMEA-wide Collibra platform stability by monitoring ingestion pipelines, schema drift, job failures, and performance degradation, ensuring reliable metadata and lineage availability Maintain technical documentation, including integration configurations, onboarding guides, troubleshooting logs and operational checklists Assist with access control operations, ensuring proper provisioning, least-privilege consistency, and audit-readiness for regulatory requirements Participate in technical testing for new features, patches, and platform improvements, raising risks or gaps early in collaboration with vendor support and internal IT teams. GCS is acting as an Employment Business in relation to this vacancy.
We are seeking an experienced Azure Network Engineer to design, implement and manage secure cloud networking across hybrid environments supporting mission-critical public sector platforms. This is a hands-on role within a secure, regulated estate. Key Skills and Experience Proven Azure networking experience including VNet, VPN Gateway, NSGs, Azure Firewall, WAF, Load Balancer and Application Gateway Strong understanding of TCP/IP, DNS, DHCP, routing and firewall principles Experience designing hybrid connectivity and hub-and-spoke architectures Automation using Terraform, Azure CLI and PowerShell Monitoring and observability using Azure Monitor, Log Analytics and Network Watcher Strong troubleshooting and incident resolution capability Understanding of Zero Trust principles and ISO27001-aligned environments Desirable Azure Network Engineer Associate certification Experience with Zscaler and Okta Exposure to DevOps practices and CI/CD pipelines Active, current SC clearance is essential for this position.
Feb 28, 2026
Full time
We are seeking an experienced Azure Network Engineer to design, implement and manage secure cloud networking across hybrid environments supporting mission-critical public sector platforms. This is a hands-on role within a secure, regulated estate. Key Skills and Experience Proven Azure networking experience including VNet, VPN Gateway, NSGs, Azure Firewall, WAF, Load Balancer and Application Gateway Strong understanding of TCP/IP, DNS, DHCP, routing and firewall principles Experience designing hybrid connectivity and hub-and-spoke architectures Automation using Terraform, Azure CLI and PowerShell Monitoring and observability using Azure Monitor, Log Analytics and Network Watcher Strong troubleshooting and incident resolution capability Understanding of Zero Trust principles and ISO27001-aligned environments Desirable Azure Network Engineer Associate certification Experience with Zscaler and Okta Exposure to DevOps practices and CI/CD pipelines Active, current SC clearance is essential for this position.
CBSbutler Holdings Limited trading as CBSbutler
Barrow-in-furness, Cumbria
Senior Network Engineer (Contract) Contract Duration: initial 12 months, extensions likely Location: Barrow-in-Furness, Cumbria - Full-time onsite Rate: 550 - 600/day - Inside IR35 Eligibility Requirements Active SC Clearance is mandatory Sole UK Nationality required (UK passport only) Additional vetting applies; onboarding may take longer than standard processes Role Overview We are seeking an experienced Senior Network Engineer to lead the design and delivery of enterprise network infrastructure for a major secure programme. This is a hands-on, on-site role focused on physical network environments, structured cabling, comms rooms, and Cisco-based network implementations. You will take ownership of technical design, documentation, and on-site delivery, working closely with engineers, project managers, and suppliers to build resilient, secure IT environments. Key Responsibilities Lead technical design, planning, and on-site implementation of network infrastructure projects Design and oversee comms rooms, rack layouts, patching schemes, structured cabling and containment (copper and fibre) Produce and maintain High-Level and Low-Level Designs (HLD/LLD) and technical documentation Provide technical assurance on containment design, pathways, labelling, and installation standards Support configuration, deployment, and troubleshooting of Cisco network equipment (switching, routing, wireless, firewalls) Integrate storage platforms (SAN/NAS) and associated networking Plan UPS and power resilience solutions for comms rooms and infrastructure environments Conduct site surveys, hardware audits, and implementation assessments Ensure solutions meet security, operational, and compliance requirements Work with suppliers and third parties on quotes, delivery, and technical coordination Essential Skills & Experience Strong background in enterprise network infrastructure and on-site delivery Deep knowledge of structured cabling (Cat5e/6/6a), fibre types, termination standards, and containment Hands-on experience with Cisco switching and routing (IOS / NX-OS) Understanding of VLANs, routing protocols, DHCP, DNS, wireless and segmentation Experience with SAN/NAS connectivity and storage networking Knowledge of UPS, power distribution, and environmental requirements for comms rooms Ability to interpret and produce technical drawings, schematics, rack elevations and wiring diagrams Excellent stakeholder communication and leadership skills Active SC Clearance (mandatory) Desirable Experience Experience in secure or regulated environments (defence, government, critical national infrastructure) ITSM knowledge (ServiceNow or similar) Datacentre best practices (cooling, redundancy, monitoring) Certifications such as CCNA / CCNP / CompTIA Network+ / Server+ or vendor cabling accreditations Working Requirements Full-time onsite presence in Barrow-in-Furness Sole UK nationality (security constraint) Behaviours & Culture Fit We're looking for someone who: Is approachable and collaborative Shares challenges openly and helps solve them Has the courage to challenge and innovate Asks questions and seeks continuous improvement Demonstrates a strong "can-do" delivery mindset
Feb 28, 2026
Contractor
Senior Network Engineer (Contract) Contract Duration: initial 12 months, extensions likely Location: Barrow-in-Furness, Cumbria - Full-time onsite Rate: 550 - 600/day - Inside IR35 Eligibility Requirements Active SC Clearance is mandatory Sole UK Nationality required (UK passport only) Additional vetting applies; onboarding may take longer than standard processes Role Overview We are seeking an experienced Senior Network Engineer to lead the design and delivery of enterprise network infrastructure for a major secure programme. This is a hands-on, on-site role focused on physical network environments, structured cabling, comms rooms, and Cisco-based network implementations. You will take ownership of technical design, documentation, and on-site delivery, working closely with engineers, project managers, and suppliers to build resilient, secure IT environments. Key Responsibilities Lead technical design, planning, and on-site implementation of network infrastructure projects Design and oversee comms rooms, rack layouts, patching schemes, structured cabling and containment (copper and fibre) Produce and maintain High-Level and Low-Level Designs (HLD/LLD) and technical documentation Provide technical assurance on containment design, pathways, labelling, and installation standards Support configuration, deployment, and troubleshooting of Cisco network equipment (switching, routing, wireless, firewalls) Integrate storage platforms (SAN/NAS) and associated networking Plan UPS and power resilience solutions for comms rooms and infrastructure environments Conduct site surveys, hardware audits, and implementation assessments Ensure solutions meet security, operational, and compliance requirements Work with suppliers and third parties on quotes, delivery, and technical coordination Essential Skills & Experience Strong background in enterprise network infrastructure and on-site delivery Deep knowledge of structured cabling (Cat5e/6/6a), fibre types, termination standards, and containment Hands-on experience with Cisco switching and routing (IOS / NX-OS) Understanding of VLANs, routing protocols, DHCP, DNS, wireless and segmentation Experience with SAN/NAS connectivity and storage networking Knowledge of UPS, power distribution, and environmental requirements for comms rooms Ability to interpret and produce technical drawings, schematics, rack elevations and wiring diagrams Excellent stakeholder communication and leadership skills Active SC Clearance (mandatory) Desirable Experience Experience in secure or regulated environments (defence, government, critical national infrastructure) ITSM knowledge (ServiceNow or similar) Datacentre best practices (cooling, redundancy, monitoring) Certifications such as CCNA / CCNP / CompTIA Network+ / Server+ or vendor cabling accreditations Working Requirements Full-time onsite presence in Barrow-in-Furness Sole UK nationality (security constraint) Behaviours & Culture Fit We're looking for someone who: Is approachable and collaborative Shares challenges openly and helps solve them Has the courage to challenge and innovate Asks questions and seeks continuous improvement Demonstrates a strong "can-do" delivery mindset
We are seeking an experienced Infrastructure Engineer with strong expertise in HPE enterprise hardware, backup solutions, and enterprise networking, alongside working knowledge of Microsoft cloud platforms. Reporting to the Head of IT operations Key Responsibilities Knowledge of enterprise infrastructure using HPE technologies Stack Manage and maintain HPE Synergy and HPE BladeSystem platforms HPE Rack Servers Administer HPE Primera and HPE StoreOnce storage solutions Veeam Backup & Replication Provide administration and support for Microsoft 365 services Support Exchange Online and hybrid Exchange environments Good understanding of enterprise networking architecture. Perform patching, firmware upgrades, capacity planning, and lifecycle management Ensure infrastructure availability, performance Produce and maintain technical documentation and operational runbooks Technical Skills & Experience Essential Strong hands-on experience with: HPE Synergy HPE BladeSystem HPE Primera HPE StoreOnce Networking fundamentals. Experience with Veeam Backup & Replication Solid understanding of enterprise networking architecture Subnetting Firewalls WAN Working knowledge of Microsoft 365 administration Experience supporting Exchange Online Virtualisation experience (VMware, Hyper-V) Desirable Experience with Azure (VMs, networking, storage) Knowledge of Azure identity and access (Entra ID / Azure AD) Relevant certifications (HPE, Fortinet, Veeam, Microsoft) Previously worked in a manufacturing industry Citrix Hands-on experience with Fortinet technologies (e.g. FortiGate) Working with in house applications and development support Personal Attributes Strong troubleshooting and analytical skills Self-motivated Clear communicator with technical and non-technical stakeholders Proactive and detail-focused approach to infrastructure management Remuneration: Salary: 65,000- 68,000 Car Allowance Company bonus Company pension
Feb 28, 2026
Full time
We are seeking an experienced Infrastructure Engineer with strong expertise in HPE enterprise hardware, backup solutions, and enterprise networking, alongside working knowledge of Microsoft cloud platforms. Reporting to the Head of IT operations Key Responsibilities Knowledge of enterprise infrastructure using HPE technologies Stack Manage and maintain HPE Synergy and HPE BladeSystem platforms HPE Rack Servers Administer HPE Primera and HPE StoreOnce storage solutions Veeam Backup & Replication Provide administration and support for Microsoft 365 services Support Exchange Online and hybrid Exchange environments Good understanding of enterprise networking architecture. Perform patching, firmware upgrades, capacity planning, and lifecycle management Ensure infrastructure availability, performance Produce and maintain technical documentation and operational runbooks Technical Skills & Experience Essential Strong hands-on experience with: HPE Synergy HPE BladeSystem HPE Primera HPE StoreOnce Networking fundamentals. Experience with Veeam Backup & Replication Solid understanding of enterprise networking architecture Subnetting Firewalls WAN Working knowledge of Microsoft 365 administration Experience supporting Exchange Online Virtualisation experience (VMware, Hyper-V) Desirable Experience with Azure (VMs, networking, storage) Knowledge of Azure identity and access (Entra ID / Azure AD) Relevant certifications (HPE, Fortinet, Veeam, Microsoft) Previously worked in a manufacturing industry Citrix Hands-on experience with Fortinet technologies (e.g. FortiGate) Working with in house applications and development support Personal Attributes Strong troubleshooting and analytical skills Self-motivated Clear communicator with technical and non-technical stakeholders Proactive and detail-focused approach to infrastructure management Remuneration: Salary: 65,000- 68,000 Car Allowance Company bonus Company pension
Core & Foundational Platforms (CFP) is part of the Infrastructure Platforms (IP) organization, responsible for delivering and maintaining an industry-leading technology infrastructure to JPMorgan's Global Technology Group. CFP's mission is to provide seamless integrated solutions across clouds with a consistent, and intuitive user experience. We deliver market-leading multi-cloud technology capabilities centred around developers and business requirements. As a Principal Architect at JPMorgan Chase within Core and Foundational Platforms, you are an integral part of a team that works to develop high-quality architecture solutions for the platforms that power our business applications. As a core technical contributor, you are responsible for developing critical architecture solutions across multiple technical areas within IP in support of our strategy. Job responsibilities Influence the Architecture of multiple product lines -across SaaS vendors and all public and private clouds Design and architect scalable, resilient solutions for platforms using modern frameworks. Support the design, architecture, and evolution the JPMCs Private cloud, focusing on services integration (workload identity, token exchange and automated firewall management), a uniform platform experience (API standardization and common IAM) and uniform operational characteristics (telemetry, naming, events, inventory) for all Private Cloud products, platforms and services Drive for the seamless integration of the Private Cloud with public cloud factories and control planes, enabling true Hybrid and Multi-cloud experiences Lead control plane consolidation and resiliency design across Product Lines - fostering collaboration and a culture of inner-sourcing and code sharing between teams Required Qualifications, Capabilities, and Skills: Formal training or certification in architecture/engineering and expert applied experience Hands-on experience in system design, application development, testing, and operational stability Proven Solution Architect experience in infrastructure platforms Highly technical strategic thinker - joins dots across multiple different technology stacks Has a history of solving complex infrastructure problems with innovative technical solutions, workflows or coding Deep knowledge of security best practices Experience with cloud platforms (AWS/Azure/GCP) as well as private cloud and virtualisation technologies Defining NFRs and architectures for availability, extensibility, and resiliency Ability to resolve ambiguity and translate target-state architectures into actionable transition plans Experience with modelling and enterprise architecture Preferred Qualifications: Experience with AI/ML, LLMs, agentic AI, and generative AI AWS/Azure/GCP certifications Bachelor's or Master's in Computer Science, Information Technology, or related field
Feb 28, 2026
Full time
Core & Foundational Platforms (CFP) is part of the Infrastructure Platforms (IP) organization, responsible for delivering and maintaining an industry-leading technology infrastructure to JPMorgan's Global Technology Group. CFP's mission is to provide seamless integrated solutions across clouds with a consistent, and intuitive user experience. We deliver market-leading multi-cloud technology capabilities centred around developers and business requirements. As a Principal Architect at JPMorgan Chase within Core and Foundational Platforms, you are an integral part of a team that works to develop high-quality architecture solutions for the platforms that power our business applications. As a core technical contributor, you are responsible for developing critical architecture solutions across multiple technical areas within IP in support of our strategy. Job responsibilities Influence the Architecture of multiple product lines -across SaaS vendors and all public and private clouds Design and architect scalable, resilient solutions for platforms using modern frameworks. Support the design, architecture, and evolution the JPMCs Private cloud, focusing on services integration (workload identity, token exchange and automated firewall management), a uniform platform experience (API standardization and common IAM) and uniform operational characteristics (telemetry, naming, events, inventory) for all Private Cloud products, platforms and services Drive for the seamless integration of the Private Cloud with public cloud factories and control planes, enabling true Hybrid and Multi-cloud experiences Lead control plane consolidation and resiliency design across Product Lines - fostering collaboration and a culture of inner-sourcing and code sharing between teams Required Qualifications, Capabilities, and Skills: Formal training or certification in architecture/engineering and expert applied experience Hands-on experience in system design, application development, testing, and operational stability Proven Solution Architect experience in infrastructure platforms Highly technical strategic thinker - joins dots across multiple different technology stacks Has a history of solving complex infrastructure problems with innovative technical solutions, workflows or coding Deep knowledge of security best practices Experience with cloud platforms (AWS/Azure/GCP) as well as private cloud and virtualisation technologies Defining NFRs and architectures for availability, extensibility, and resiliency Ability to resolve ambiguity and translate target-state architectures into actionable transition plans Experience with modelling and enterprise architecture Preferred Qualifications: Experience with AI/ML, LLMs, agentic AI, and generative AI AWS/Azure/GCP certifications Bachelor's or Master's in Computer Science, Information Technology, or related field
Location: West Midlands Network Engineer required for a long-term defence project with experience of Comms Systems and Secure Networks. Active DV Clearance is essential due to the time constraints of the project. This role will involve hands on network engineering across secure communications systems, supporting critical Defence capability resilience, assurance and compliance. Responsibilities Deliver network engineering across secure MOD communications and network systems. Configure, integrate and support routing, switching and firewall technologies within classified environments. Support secure WAN and LAN architectures including segmentation and boundary controls. Integrate network components into wider communications system architectures. Troubleshoot complex network and communications incidents. Maintain technical documentation, configuration baselines and network diagrams. Ensure compliance with relevant MOD security policies and JSP frameworks. Experience supporting Defence Communications Systems (CIS). CCIE/CCNP Current/Active DV Clearance Due to the nature of the work, please familiarise yourself with the security vetting process before applying.
Feb 28, 2026
Contractor
Location: West Midlands Network Engineer required for a long-term defence project with experience of Comms Systems and Secure Networks. Active DV Clearance is essential due to the time constraints of the project. This role will involve hands on network engineering across secure communications systems, supporting critical Defence capability resilience, assurance and compliance. Responsibilities Deliver network engineering across secure MOD communications and network systems. Configure, integrate and support routing, switching and firewall technologies within classified environments. Support secure WAN and LAN architectures including segmentation and boundary controls. Integrate network components into wider communications system architectures. Troubleshoot complex network and communications incidents. Maintain technical documentation, configuration baselines and network diagrams. Ensure compliance with relevant MOD security policies and JSP frameworks. Experience supporting Defence Communications Systems (CIS). CCIE/CCNP Current/Active DV Clearance Due to the nature of the work, please familiarise yourself with the security vetting process before applying.
We are partnering with a fast-growing industrial technology business that has designed a brand-new IoT product combining electronics, firmware, and cloud-based monitoring tools. With a major product launch underway, and significant demand from global customers, the company is now looking to appoint a hands-on IoT / DevOps Engineer to own device connectivity, data flows, and system integration across their next-generation platform. This is a rare opportunity to join a small, agile, engineering-driven organisation where your work directly shapes both product launch and future versions. Most important is that you have a positive mindset, enjoy a challenge and problem solving, and enjoy getting things done by whatever route best suits the situation. IOT DevOps Engineer - The Role Acting as the bridge between hardware, software, and cloud infrastructure, you will be responsible for getting the company s new IoT device reliably connected from: Sensor/Device Tablet (Bluetooth) Cloud Dashboard (ThingsBoard). You ll work across real hardware, embedded devices, gateways, industrial protocols, and cloud dashboards ensuring data moves cleanly, securely, and consistently. This is not a pure coding role. It is a practical, problem-solving IoT role suited to someone who enjoys getting stuck in , figuring things out, and taking full ownership of connectivity, configuration, and deployment. IOT DevOps Engineer - Key Responsibilities Connectivity & Integration Connect new IoT hardware to a tablet via Bluetooth, ensuring reliable pairing, data transfer, and stability. Configure and manage data flows into a cloud dashboard (ThingsBoard or similar), ensuring smooth end-to-end data movement. Develop and maintain Node-RED flows to ingest, transform, and route data across IoT and industrial systems. Future Network Development Support ongoing development of the upcoming LoRaWAN version of the product, including gateway configuration and data routing concepts. Learn and work with gateway-side tools such as Chirpstack or similar LoRaWAN Network Servers. Systems & Deployment Troubleshoot devices, gateways, networks, and on-site deployments. Assist with basic Linux, Docker, VPN, and firewall tasks to ensure secure, uninterrupted data flows. Work with industrial protocols such as Modbus-TCP, OPC-UA, HTTP/MQTT, APIs, and other data transport standards. Customer Interaction Occasionally speak with end customers including global enterprise IT teams to explain connectivity, data security, and system configuration. Support field deployments and contribute to clear documentation, onboarding processes, and runbooks. IOT DevOps Engineer - What This Company Is Really Looking For Beyond technical skills, culture and mindset matter enormously. The business is small, fast-paced and expects people to manage their own workload, take accountability, and operate without micromanagement. They value individuals who: Are proactive, curious, and willing to have a go at everything . Can manage time effectively in an environment with limited hand-holding. Enjoy bridging hardware, software, cloud, and networking. Take pride in solving problems independently and finishing tasks. Essential Skills & Experience You don t need to be an expert in everything, but strong capability in the following is required: Bluetooth connectivity experience (device to app/tablet). Node-RED (creating or modifying workflows / data pipelines). General IoT systems understanding: sensors data cloud. Experience with connected devices, dataflows, gateways, APIs. Basic experience with Linux, Docker, VPNs, firewall rules, or similar. Understanding of industrial or IoT protocols (e.g., Modbus, OPC-UA, MQTT, HTTP). Why This Role Is Exciting You will directly influence a brand-new industrial IoT product in the final stages of launch. You ll work with cutting-edge sensing and connectivity technology across multiple industries. The role will grow potentially leading to future product development or even building a small team. Real autonomy: no micromanagement, genuine ownership, real impact. Apply Now! If you re a proactive IoT engineer who loves solving connectivity challenges and wants to help bring a new industrial product to market, we d love to hear from you!
Feb 27, 2026
Full time
We are partnering with a fast-growing industrial technology business that has designed a brand-new IoT product combining electronics, firmware, and cloud-based monitoring tools. With a major product launch underway, and significant demand from global customers, the company is now looking to appoint a hands-on IoT / DevOps Engineer to own device connectivity, data flows, and system integration across their next-generation platform. This is a rare opportunity to join a small, agile, engineering-driven organisation where your work directly shapes both product launch and future versions. Most important is that you have a positive mindset, enjoy a challenge and problem solving, and enjoy getting things done by whatever route best suits the situation. IOT DevOps Engineer - The Role Acting as the bridge between hardware, software, and cloud infrastructure, you will be responsible for getting the company s new IoT device reliably connected from: Sensor/Device Tablet (Bluetooth) Cloud Dashboard (ThingsBoard). You ll work across real hardware, embedded devices, gateways, industrial protocols, and cloud dashboards ensuring data moves cleanly, securely, and consistently. This is not a pure coding role. It is a practical, problem-solving IoT role suited to someone who enjoys getting stuck in , figuring things out, and taking full ownership of connectivity, configuration, and deployment. IOT DevOps Engineer - Key Responsibilities Connectivity & Integration Connect new IoT hardware to a tablet via Bluetooth, ensuring reliable pairing, data transfer, and stability. Configure and manage data flows into a cloud dashboard (ThingsBoard or similar), ensuring smooth end-to-end data movement. Develop and maintain Node-RED flows to ingest, transform, and route data across IoT and industrial systems. Future Network Development Support ongoing development of the upcoming LoRaWAN version of the product, including gateway configuration and data routing concepts. Learn and work with gateway-side tools such as Chirpstack or similar LoRaWAN Network Servers. Systems & Deployment Troubleshoot devices, gateways, networks, and on-site deployments. Assist with basic Linux, Docker, VPN, and firewall tasks to ensure secure, uninterrupted data flows. Work with industrial protocols such as Modbus-TCP, OPC-UA, HTTP/MQTT, APIs, and other data transport standards. Customer Interaction Occasionally speak with end customers including global enterprise IT teams to explain connectivity, data security, and system configuration. Support field deployments and contribute to clear documentation, onboarding processes, and runbooks. IOT DevOps Engineer - What This Company Is Really Looking For Beyond technical skills, culture and mindset matter enormously. The business is small, fast-paced and expects people to manage their own workload, take accountability, and operate without micromanagement. They value individuals who: Are proactive, curious, and willing to have a go at everything . Can manage time effectively in an environment with limited hand-holding. Enjoy bridging hardware, software, cloud, and networking. Take pride in solving problems independently and finishing tasks. Essential Skills & Experience You don t need to be an expert in everything, but strong capability in the following is required: Bluetooth connectivity experience (device to app/tablet). Node-RED (creating or modifying workflows / data pipelines). General IoT systems understanding: sensors data cloud. Experience with connected devices, dataflows, gateways, APIs. Basic experience with Linux, Docker, VPNs, firewall rules, or similar. Understanding of industrial or IoT protocols (e.g., Modbus, OPC-UA, MQTT, HTTP). Why This Role Is Exciting You will directly influence a brand-new industrial IoT product in the final stages of launch. You ll work with cutting-edge sensing and connectivity technology across multiple industries. The role will grow potentially leading to future product development or even building a small team. Real autonomy: no micromanagement, genuine ownership, real impact. Apply Now! If you re a proactive IoT engineer who loves solving connectivity challenges and wants to help bring a new industrial product to market, we d love to hear from you!
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of our team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. We re all about fostering a supportive environment, and we fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, we re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
Feb 27, 2026
Full time
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of our team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. We re all about fostering a supportive environment, and we fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, we re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
