63 jobs found

Vysiion Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment. The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: Monday to Friday, varied shift pattern between the hours of 6am and 11pm + participation in the on call rota Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling/patching Perform cabling/patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst coordinating with third party couriers Perform various remote hands duties within the Data Centers which include power cycling equipment, replacing failed hardware components, re-seating network cards and testing cabling Perform regular checks for network activity, firewall status and display errors through LED alerts or system monitoring tools Perform audit work for clients cabling and hardware and produce supporting documentation Work closely with both internal and external client teams to assist in diagnosis and resolution of incidents across a range of technologies Act as an access host for visitors of our clients to their Data Centre's Maintain a professional and disciplined approach at all times when working within client Data Centre's Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works Show competency with local policies and procedures of our third-party Data Centre providers Ensure Data Centre's are in a clean and presentable manor at all times Gain understanding of basic support functions within the Data Centre with a view to progress into other roles within the Data Centre and the wider business Participate in 24x7x365 on call Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances/upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down/Faults and any other works deemed Out Of Hours Internally or by our Clients Skills and experience required: You must be able to pass security checks for this job, including SC, NPPV3 and BPSS clearance Full UK Driving License and your own personal car is essential for this position Excellent written and verbal communication skills Ability to work well under pressure whilst maintaining attention to detail Well organized and self-motivated with the ability to work alone and as part of team Willingness to learn with a friendly, professional and flexible attitude Our People Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

We're Hiring: Cyber Security / Solutions Engineer (MSP) London Hybrid working We're partnering with a fast-growing Managed IT Services Provider in the creative industry, supporting 5,000+ users across 100+ businesses. Built on great people, strong culture, and a relentless focus on quality, this is a brilliant opportunity to join a company that genuinely invests in its engineers. They're now looking for a Cyber Security-focused Solutions Engineer to help secure client environments and act as a trusted security advisor. What you'll be doing: Designing and implementing security solutions (firewalls, endpoint, cloud security) Leading incident response and remediation activities Conducting vulnerability assessments & penetration testing Implementing security monitoring, reporting & best practices Advising clients on Cyber Essentials, CE+, GDPR, ISO 27001 & NIST Working closely with clients and mentoring junior engineers What they're looking for: Strong hands-on cyber security experience within an MSP or similar environment Firewall experience (Palo Alto, Fortinet) EDR / endpoint protection (Microsoft Defender, Sophos, Bitdefender) Network & cloud security knowledge (Azure, AWS, VPNs, VLANs, DNS) Incident response & vulnerability management experience Cyber Essentials / CE+ knowledge or certification Confident communicator, comfortable in client-facing scenarios What's on offer: Hybrid & flexible working (including WFH Fridays) 22 days holiday + bank holidays (rising to 25) Ongoing training, certifications & career development Funded socials, staff awards & referral bonuses Inclusive, people-first culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN

Position: Desktop Support M365 - 12 months FTC Location: Hemel Hempstead Salary: 30k - 35k Benefits: Free Lunch Free Refreshments Pizza Friday Chocolate draw Free Parking Fruit / Snacks Break out room Flexible time Summary Role: Desktop support role will be the focus of this job and managing the IT Support mailbox, where the requests mainly come from Supporting Windows 11/10/7 end user support Supporting Mac OS Supporting Microsoft 365 - Admin, Exchange, Entra, Intune, etc. Creation and maintenance of users and groups in 365, seeking approval when required Being on hand and available when needed physically in the office Remotely supporting offices from around the world Maintain on premise AD Troubleshooting email issues through Mimecast and Exchange 365 Ensuring newly built laptops are connected to InTune Support various company applications and systems: Deskbird - used for schedule management, hot desk and parking space booking KnowBe4 - used for our cyber security training Sophos - used for endpoint antivirus and firewall management across the offices Synology - used for NAS in various offices and locations Microsoft Dynamics - used by the Commercial team for CRM Ubiquiti - used for wifi in the UK office Meraki - not currently licensed, but there are still active devices plugged in in various offices CodeTwo - used to apply signatures on our Exchange emails Being in charge and staying on top of the IT Support mailbox Keeping the inbox up to date and tidy Responding to each email as it comes in, there are some standard templates when needed Information gathering for any tickets that need to be escalated Liaising with Engineering when required, quite a bit of crossover with the support in the UK for various bits like wifi, laptop imaging, software, server rooms etc. Managing starters and leavers There is a document to be kept up to date, where you can also keep track of when this is done Following the process for each starter and leaver, there is a document on each process Maintaining the IT documentation Ensuring user guides are kept up to date Maintaining the distribution lists spreadsheet as groups are created/deleted Maintaining the Microsoft 365 environment so that it remains tidy, and a standard runs throughout Assisting the team with any documentation, organisation or communication needs (Dave E, Nic, Dave G) Making sure toner for printers are kept in stock, replacing in the printers as needed Ordering new license as required, adobe, Microsoft 365 INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Threat Engineering & Application Security Lead What you become a part of Join Coca-Cola Europacific Partners (CCEP) as a key leader within our BPT Service Delivery & Security organisation. You will be part of the CISO Leadership Team, shaping and driving our cybersecurity strategy across Europe. In this role, you will lead the Threat Engineering & Application Security function, ensuring our platforms, applications and tooling remain resilient, modern and aligned to an evolving threat landscape. You will collaborate with talented engineering, architecture, operations and project teams to help safeguard CCEP's information, strengthen detection and prevention capabilities, and advance our approach to application security across IT and OT environments. You'll also play an important role in developing our people, building engineering excellence and fostering a culture of continuous improvement, innovation and technical mastery. What you will do As the Threat Engineering & Application Security Lead, you will: Strategy & Leadership Define and deliver the Threat Engineering & Application Security strategy in alignment with the CCEP BPT strategy and security policies. Provide subject-matter input to the CISO Leadership Team on cybersecurity priorities, tooling strategy and emerging risks. Lead, coach and develop a high-performing team, ensuring strong technical capability, clarity of direction and high engagement. Act as secondary leader for SOC operations, supporting the SOC Lead when required. Application Security Ownership Own the end-to-end Application Security programme, including penetration testing, API security, secure development practices and vulnerability identification. Govern and oversee application security testing across all critical platforms and services. Review and approve solution designs to ensure alignment with security architecture, secure coding standards and regulatory requirements. Threat Engineering & Tooling Manage the lifecycle, optimisation and value realisation of all security tooling, ensuring solutions remain effective, tuned and integrated. Lead threat-driven enhancements to detection, visibility and resilience across IT and OT landscapes. Define AI-security technical controls for application features and integrations. Develop and enhance automation for threat engineering, security tooling and application security workflows. Governance, Compliance & Supplier Management Own relevant security policies, standards and procedures related to security tooling and application security. Monitor compliance with internal security policies, external regulations and audit requirements, and lead remediation efforts. Oversee third-party security assessments, ensuring supplier compliance and risk mitigation. Conduct technology and vendor evaluations to support continuous improvement. Financial & Operational Management Manage budget planning and reporting for the unit, ensuring optimised investment in security solutions. Collaborate with BPT teams to enable secure project delivery, technical integration and operational excellence. What we expect from you Experience & Qualifications Extensive experience (10+ years) in IT Security with progressive responsibility. At least 5 years of hands-on experience with security tooling, architecture and project delivery. Degree in Business Administration, Information Management or comparable discipline; a Master's degree in IT is an advantage. Relevant cyber security, cloud, or vendor-specific certifications are beneficial Experience leading and developing teams, ideally in international or matrix environments. Strong experience in IT service operations and security processes. Background in supplier management, sourcing strategies and budget planning. Technical Skills Solid understanding of network protocols, cloud architectures, firewalls, IDS/IPS, encryption and related technologies. Experience with security tooling such as EDR, SIEM, email security, automation platforms and attack surface management. Strong knowledge of logging, monitoring, incident detection and incident handling. Solid understanding of Application Security tools and processes Deep understanding of security architectures, threat detection and prevention, SOC operations and OT security tooling. Personal Skills Ability to shape strategy, lead change and translate vision into action. Strong communication and presentation capabilities, engaging stakeholders across all levels. Creative and solution-focused mindset with a commitment to continuous improvement. Fluent in English; additional European languages (German, Spanish, French) are an advantage. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Looking to be part of non-stop innovation? Join our Group Communications and Infrastructure team and you'll work alongside experts in broadband, telephony, mobile, cloud and infrastructure. We're the team that designs, builds, supports and maintains the telecoms networks across the whole Sky Group. Together, we help Sky broadband, mobile and TV enter new markets by creating a single and secure infrastructure for the amazing content and services that keep our customers coming back for more. Network Fulfilment Engineer - IP Services We are seeking a proactive Network Fulfilment Engineer to support the delivery of IP services. The role involves working closely with Network Design and Project teams to translate high and low level designs into executable deployment plans. You will create and validate Methods of Procedure ( MoPs ) for IP core capacity upgrades, migrations, and new service rollouts. Changes are typically implemented out of business hours and must be tested in a lab environment prior to production deployment. The role requires strong IP networking knowledge and an understanding of both hardware and software. You will provide technical input on feature capability and performance, work with vendors and test teams, and support knowledge sharing within the fulfilment team. What you'll do - Translate business requirements and HLDs/LLDs into clear, deployable IP network implementation plans. Create detailed Methods of Procedure ( MoPs ) for IP services network upgrades, migrations, and new service rollouts. Validate deployment procedures through comprehensive lab testing prior to production implementation. Execute network changes and service deployments in production, primarily during out of business hours, to minimise service impact. Automate day to day implementation activities using NETCONF/YANG models and Python. Work within an Agile delivery framework, collaborating closely with Project Managers, design owners, and engineering teams while providing technical expertise and supporting knowledge sharing. What you'll bring - Cisco CCNP or equivalent experience Strong hands-on experience with Cisco routing and switching platforms (e.g., ASR, ISR, Catalyst) Expertise in IP networking and Routing/Switching technologies such as MPLS, LDP, IS-IS, MP-BGP, and VPN services (L2VPN, L3VPN). Proficiency in IOS-XR and IOS-XE operating Hands-on experience with F5 LTM, including configuration, optimization, and troubleshooting of load balancing solutions with F5 iRules and integration with Cisco/Nokia network. Excellent verbal and listening communication skills is prerequisite to be able to document and hand over to others with the necessary detail to ensure continuity of work. Knowledge of GIT, JIRA and Python or any other programming language " Desirable - Knowledge and awareness of Telecoms Security Act (TSA) and how this will impact organisations implementing network changes. Ability to apply Open-config and Vendor specific NETCONF-YANG models, JSON and XML payload for network automation to configure and manage routers Nokia configuration awareness. Exposure to Next Generation firewall technologies i.e. FortiGate Firewalls The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Belcan is recruiting for an OT Security Engineer on a Permanent basis based from our South West London office. This project is working within the Oil & Gas Industry. You'll be joining a culture that values curiosity, expertise, and ideas as well as equal opportunities, inclusion, and authenticity. Location: London / hybrid - with ad-hoc visits to Norway and Poland. Job Purpose As an OT Cyber Security Engineer you will be responsible for providing OT cyber security support and oversight for product development groups and industrial control system environments within our client's organisation. This includes defining, managing, and enforcing IACS security controls, processes and procedures. Rely on experience in both information security and automation technologies focusing on industrial controls systems. Additional responsibilities include serving as a member of the IACS Cyber security team, the information and digital services team, working closely with sites, services, technical teams and product groups to ensure that security requirements and support are provided. Job Description Provide secure design, development, and architecture requirements for Industrial Control Systems (ICS) environments and information and digital systems as they relate to ICS and automation. Provide support to write, review, and maintain documents, policies, and standards governing the cyber security requirements for the ICS environment. Provide secure architecture requirements for lab and development networks. Perform security reviews and assessments of systems, networks, and processes/procedures in ICS environments. Assist with testing, selection and implementation of security technologies in ICS environments. Provide support for projects and initiatives that enables sites to accomplish project goals in a secure manner. Provide support for management and remediation of vulnerabilities identified in ICS environments. Support on the development of cyber security technology implementation strategies for ICS environments with clear understanding of the differences between IT and OT environments. Support the execution of risk-based methodologies for cyber security assessments of ICS systems, including remote sites, onsite, third party, and on vessels. Support on the creation of technical design documentation and to write technical reports for both technical and management consumption and understanding. Follows the established metrics and key performance indicators to monitor the overall health and effectiveness of the ISC cyber security program. Stays informed about the latest cyber threats to the ICS environment including threats towards the organisation. Supports on the development of strategies and plans to mitigate emerging cyber threats. Experience required for this role: Bachelor's degree or equivalent Strong technical ICS experience : ability to review configurations of ICS, identify best practices for backup and recovery of ICS, and understand industrial protocols. Good general technical knowledge: Applications technologies, networks, protocols, databases, operating systems (Windows/Linux) Understanding of Industrial Networks Experience using ICS software including: Engineering Software Version Management Software HMI Software OPC Software Working knowledge of networking concepts, ability to review network designs, and perform security assessments of network devices (e.g. switches, routers, firewalls). Cybersecurity certifications (e.g.: CISSP) ICS Security Certifications (SANS GICSP, ISA/IEC 62443 Risk Assessment Specialist) Experience implementing security controls, hardening, and technologies in automation systems and networks. Experience implementing vulnerability and patch management in ICS environments. Working knowledge of IACS Security standards. Willingness to travel to other client sites in Europe (5%). This vacancy is being advertised by Belcan.

A global professional services organisation is looking for an experienced Network Team Lead to join their IT function on an initial 6-month fixed-term contract in Glasgow (hybrid) . The organisation: This is a great opportunity to step into a leadership role within a well-established global environment, managing a team of five network engineers while helping ensure the smooth delivery of core network services. The Global Network team manages LAN, WAN, firewall and internet access technologies across the business, and this role will play a key part in leading day-to-day operations while ensuring BAU work and project activity are delivered effectively. The role: You'll manage a team based across Glasgow and London, overseeing workload allocation, monitoring performance against SLAs and acting as an escalation point for complex network issues . Working closely with other IT team leads and infrastructure teams, you'll ensure tasks are prioritised, processes are followed and work is delivered in line with business expectations. A large part of the role involves coordinating BAU work, managing task backlogs and supporting internal projects , while maintaining strong communication with stakeholders across the organisation. Although this is a people-focused leadership role , solid networking knowledge is important as you'll provide guidance and act as a senior escalation point. You'll ideally have: Experience leading or managing a network team Strong stakeholder management and communication skills Experience coordinating BAU work and internal IT projects Confidence handling escalations and complex issues Experience with Jira, ServiceNow or similar ITSM tools Strong organisational skills and ability to manage competing priorities The offer: The role is based in central Glasgow with hybrid working (3 days in the office) , with occasional early morning calls with international teams. This is an initial 6-month FTC created due to increased workload. While an extension isn't guaranteed, it may be possible depending on business needs. They are offering a competitive salary (happy to discuss over a call). If this sounds of interest, please apply or contact Matt MacAlpine for more information. Cathcart Technology is acting as an Employment Business in relation to this vacancy.

FIELD NETWORK & CYBERSECURITY ENGINEER We're working with a growing technology provider in the cybersecurity, IT and connectivity space that's looking to add a Field Network & Cybersecurity Engineer to their team. Salary c. 35-50K depending on experience This is a great opportunity for a hands-on Field Network & Cybersecurity Engineer who enjoys variety - combining on-site client work, remote onboarding, and cutting-edge security and networking technologies. Key responsibilities for the Field Network & Cybersecurity Engineer include, Installing and configuring Fortinet firewalls, routers and switches Deploying and supporting Kaseya 365 solutions including Microsoft 365 and Intune Delivering on-site installations, onboarding and training for clients Running remote onboarding sessions via Microsoft Teams Translating technical solutions into clear guidance for non-technical users Working flexibly between field-based visits and remote support The ideal Field Network & Cybersecurity Engineer will need the following, Experience with Microsoft 365 and Intune Exposure to networking and cybersecurity technologies Certifications such as Fortinet or Microsoft are highly desirable (or willingness to work towards them) Strong verbal/written communication and client-facing skills A problem-solver who enjoys variety and working in different environments Full UK driving licence and own transport essential In return you will receive the following, Exposure to a wide range of modern security and networking technologies Ongoing training and certification support A role combining technical work with client engagement This position offers on-going training and growth so if you enjoy solving real-world IT challenges while building strong client relationships, this Field Network & Cybersecurity Engineer role could be a great fit.

SQL Server and Infrastructure Engineer Northampton (Rural High-Tech Site) Full Time Permanent Office Based The Opportunity My client is a UK based innovator in advanced security and intelligence technology, designing and manufacturing products that are trusted by law enforcement and government agencies around the world. From Technical Surveillance Counter Measures (TSCM) and lawful interception to border security and specialist training, they deliver mission-critical solutions with precision and integrity. Their products have recently been recognised with a prestigious international industry award at a major counterespionage conference in the US. These are people at the very top of their field. They are now looking for a Database and Infrastructure Engineer to join their team at their rural high-tech headquarters near Northampton. This is a unique role that bridges Database Administration and Systems Engineering, built for someone who thrives on variety, ownership and real technical challenge. Please note this is a fully office based position and due to the rural location your own transport is essential. The Role You'll be responsible for the heartbeat of their customer platforms, keeping complex, high-availability systems running 24/7 for clients who simply cannot afford downtime. This is far more than a maintenance position. You'll be optimising performance, designing resilient architectures, and on occasion travelling internationally to support client deployments. Key Responsibilities Database Mastery: Performance-tuning and maintaining Microsoft SQL Server (Availability Groups and Replication), ensuring rock-solid reliability across all environments. Infrastructure Resilience: Configuring firewalls, VPNs and networking to deliver seamless, secure connectivity at all times. Virtualisation: Managing vCenter and vSphere environments that host mission-critical applications. Client Support: Providing technical expertise for internal systems and occasionally supporting international client installations when needed. Best Practice: Documenting processes and maintaining a standard of excellence across every deployment. What They're Looking For You're a pragmatic problem-solver who enjoys the variety of managing both the data and the infrastructure it lives on. You don't need to be handed a task list. You spot what needs doing and you get on with it. Essential Experience Strong proficiency in Microsoft SQL Server and preferably, but not essentially, also MySQL, with solid High Availability knowledge including Clusters, Replication and Galera. A firm understanding of networking and security (firewalls, VPN configuration), hands-on VMware experience (vSphere and vCenter), and a full UK driving licence. As the site is rurally located, your own transport is a must. Nice to Have Exposure to Neo4J or cloud technologies, knowledge of Linux (Ubuntu) and Active Directory, an interest in IoT protocols such as MQTT or LoRaWAN, IP camera systems, or experience delivering technical training to non-technical audiences. Why This Role? This is an environment where innovation is genuinely rewarded and your contribution is visible. The package reflects that. Reward: Competitive salary plus a Class A share reward scheme for exceptional contributors, company pension and financial planning services. Growth: Structured mentoring and a clear pathway into broader Cyber Security or Lead Infrastructure roles. Culture: A collaborative, open-door team where your voice carries real weight, built on three simple values: collaborative, supportive, innovative. Wellbeing: Health and wellbeing programme and free on-site parking. Purpose: You'll be working on award-winning, UK-designed products that have a genuine real-world impact on global security. Secure Today. Protect Tomorrow. Next Steps If you're looking for more variety, more responsibility and more meaning than a standard DBA or SysAdmin role can offer, we'd love to hear from you.

Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: 27,780 per annum Job Type: Permanent, Full time, 52 weeks per year Working Hours: 37 hours per week, Monday to Thursday 08.30am-16.30pm and Friday 08.30am to 15.30pm (unpaid lunch break of 30 mins each day) About the role: The Governors are seeking to appoint a Senior IT Technician to join our hardworking, committed and enthusiastic IT Support team. The Senior IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. Key Responsibilities: The primary responsibilities of the role are: Network Maintenance - You will maintain network integrity and security by managing user lifecycles through Active Directory and Office 365, performing routine hardware maintenance, and overseeing firewall policies and system imaging to ensure a stable, updated environment. IT Support Helpdesk - You will manage and configure a diverse range of school-wide systems, spanning core networking, security, MDM, and multimedia while ensuring all support incidents and change requests are documented in strict accordance with team SLAs. Take ownership of support incidents - You will provide proactive, friendly technical support by efficiently managing the full ticket lifecycle from active listening and rapid resolution to clear communication and escalation when necessary, ensuring high user satisfaction. Asset Management - You will be responsible for the full lifecycle of IT and A/V infrastructure, from high-standard installation and inventory management to proactive maintenance and warranty support. Other IT Responsibilities such as setting up and operating AV equipment, assisting with out of hours school events and more. Please note this is not an exhaustive list and a full information pack with a full list of responsibilities can be found on our website. About You: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider The duties and responsibilities in this job description are not restrictive and the post-holder will be required to undertake other reasonable duties as requested by the line manager. Please note all staff will be required to complete and obtain a clear Enhanced DBS Benefits: Generous pension scheme Access to the canteen serving delicious home made hot and cold food An active staff association which organises staff socials throughout the year and an emphasis on staff well-being Additional Information: Closing date: Sunday 22nd February 2026 5pm Interviews: Week commencing 23rd February 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with previous job titles and experience of; IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, Support Engineer, Support Technician, Desk Support, IT Support Technician, IT Support Engineer, may also be considered for this role.

Technical Support Shift Leader Location: Harrogate Salary: £35,000 This role operates on a rolling continental shift pattern : 2 x Day shifts: 7:00am - 7:00pm 2 x Night shifts: 7:00pm - 7:00am Followed by 4 days off Are you a technically strong support professional ready to take the next step into leadership? Elevation Recruitment Group are looking for a driven and enthusiastic Technical Support Shift Leader to join a busy 2nd Line support environment in Harrogate. This is an exciting opportunity for someone who combines solid technical knowledge with natural leadership ability and a passion for developing others. Working within a 24x7 support operation, you'll lead a team of engineers, ensuring high-quality service delivery, effective fault resolution, and a culture focused on continuous improvement. As Technical Support Shift Leader, you will : Lead and motivate a team of up to 13 engineers during core hours and up to 2 engineers out of hours Monitor and manage technical faults through to resolution Drive a "permanent fix" culture and continual service improvement Handle escalations and ensure adherence to contractual SLAs Provide technical leadership across support tiers Contribute to best practice documentation and internal training Support the development and upskilling of your team This is a hands-on leadership role suited to someone who enjoys balancing people management with technical problem-solving. The Technical Support Shift Leader will have an understanding and willingness to expand to expand their technical knowledge in: Broadband technologies (ADSL, FTTC, FTTP, SOGEA) LAN, WAN & SD-WAN networking Firewalls and security solutions Routing, BGP, MPLS WLAN and cellular networking VoIP and SIP telephony platforms VPN and multi-factor authentication solutions Desirable certifications: CCNA SIP School SSCA ITIL Foundation (awareness required) This is a clear opportunity for technical progression and leadership development within a supportive team. If you're ready to step into a leadership role where you can make a real impact while continuing to grow your technical career, we'd love to hear from you.

1st / 2nd Line engineer - 5 days onsite We are looking for an experienced 2nd Line engineer to join our client on a permanent basis 5 days a week onsite. Key Skills High level of 1st / 2nd line IT support skills and very strong troubleshooting skills Managed Service provider or demonstrable experience in a similar role providing desk-side and remote support to users with varying degrees of computer literacy Experience in the installation, configuration and support of desktop/laptops, various types of peripheral hardware (including printers, smartphones and tablets) Proven knowledge and demonstrated experience in the operation & administration of Google Workspace. Experience with Microsoft 365 would also be an advantage Demonstrated experience of managing tablets/mobiles and Windows 10/11 devices with Intune or equivalent Strong knowledge of Windows 10 and MAC operating systems Good networking fundamental skills including LAN, WAN, VPN, Routers, Firewalls Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.

2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online

Network Engineer Hereford Salary up to 42k A Network Engineer is required to provide 2nd and 3rd line technical support for satellite communication networks, including monitoring systems, troubleshooting complex issues, and assisting with VSAT deployment to ensure reliable network performance while working with internal teams, customers, and satellite providers. Due to the nature of the role, you will need to go through security clearance checks for this position. DUTIES & RESPONSIBILITIES : Monitor and resolve satellite network incidents. Provide 2nd/3rd line support for satellite and IP networks. Troubleshoot complex network issues and identify root causes. Coordinate with customers, engineers, and satellite providers. Configure and test VSAT terminals and network equipment. Provide remote and on-site technical support. Produce technical and incident reports. Support VSAT installation and commissioning globally. EXPERIENCE REQUIRED: Experience in a NOC/NMC or technical support environment. Solid knowledge of IP networking (routing, switching, WAN/LAN, firewalls). Experience with routers, switches, firewalls, and VSAT/satellite systems. Knowledge of satellite communications (VSAT, RF, GEO/LEO). Experience with network monitoring and management tools. Ability to document incidents and technical procedures clearly. Background in telecommunications or electronics (desirable). Cisco CCNA certification or equivalent experience (desirable). Experience with Palo Alto firewalls and AWS (desirable). Familiarity with automation or scripting (desirable). SALARY & BENEFITS: Competitive salary up to £42,000 28 days holiday + BH Private Medical and Dental Electric Car and Cycle schemes LOCATION: This role is office based in Hereford - Commutable from nearby locations such as Tewkesbury, Gloucester and Worcester. HOW TO APPLY: To take the next step in your IT career, please send your CV to Matt Wright at CV Screen in strict confidence or apply directly to this job posting. We look forward to hearing from you. ALTERNATE JOB TITLES: Network Engineer Senior Network Engineer Network Administrator CISCO Network Engineer CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Want to be a key IT Infrastructure Engineer where you can work on crucial technology projects? Enjoy learning and would like to progress your IT career? You'll work on broad ranging infrastructure projects, providing opportunities to get involved in a wide range of technologies covering Azure Cloud, Networks, Firewalls, Security and much, much more! This company actively encourages learning and development so you both build on your existing skills AND learn new ones. Based at the busy Hinckley, Leicestershire offices, you would join a team of dynamic and like-minded individuals, who work in a collaborative and supportive culture. They offer an excellent learning and working environment with the opportunity to further develop your IT career through consistent and ongoing training across the various technologies. You will work on broad ranging enterprise scale IT systems and infrastructure for multiple sites across the UK. The includes assisting in the implementation of new technologies, maintaining existing ones and acting as a support escalation when required. You don't need to know everything. But you should be confident across most of this: Azure, O365, Defender, Intune, SharePoint Windows Server, SQL, Azure AD, Hyper-V Solid networking fundamentals - LAN/WAN, switching, firewalls, Wi-Fi Security best practice (and why it matters) Strong Windows environment support experience You will have thorough experience providing IT support in a Windows based environment, having an excellent working knowledge of MS Windows Applications, Email, Hardware and Software. Above all you must a thorough understanding of IT and the ability to pick up and learn new skills! If you feel as though you have the experience and drive to succeed in the opportunity, please send through your CV as soon as possible as we have interview slots available!