The company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We are an exciting organisation to work for, ranked as a "Top Employer" as part of the Top Employer Institute annual listings. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. About the role: As a Lead Network Security Operations Center (NSOC) Engineer, you'll be responsible for overseeing and supporting the management of Network Security capabilities within the NSOC. You'll serve as a technical leader and provide guidance on incident, change, and problem management activities. Additionally, you'll actively seek opportunities to enhance the NSOC's overall capability and process workflow. This involves collaborating with key stakeholders to optimize Network Security capabilities, with the goal of improving user experience and enhancing the organization's security posture. This position will on occasion require you to field a call off hours. Key responsibilities: Provide expert guidance in operating, maintaining, and enhancing Network Security capabilities Serve as a technical escalation point for NSOC Engineers, including providing support during on-call rotations. Engage effectively with key stakeholders to ensure that the services supported by the NSOC meet customer and stakeholder requirements. Create and present regular performance reports to the Senior Leadership team. Mentor junior team members to support their professional development Lead problem management initiatives to identify key trends and execute remediation plans for recurring incidents. Skills & Experience: Hands-on experience with security technologies, including Palo Alto and Cisco ASA Extensive experience in leading and responding to incidents and change activities in a large enterprise environment. Strong experience maintaining, troubleshooting, supporting, and optimizing network security capabilities. Strong understanding of networking protocols and infrastructure designs, including cloud infrastructures, routing, firewall functionality, host and network intrusion detection systems, encryption, load balancing, and other network devices. Certifications: Cisco CCIE Security, Checkpoint CCSE/CCSM, Palo Alto PCNSE, F5 201/401 and Zscaler ZDTA/ZTCA Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; Contributory pension Extra holiday purchase Life insurance policy Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.
Jun 21, 2025
Full time
The company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We are an exciting organisation to work for, ranked as a "Top Employer" as part of the Top Employer Institute annual listings. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. About the role: As a Lead Network Security Operations Center (NSOC) Engineer, you'll be responsible for overseeing and supporting the management of Network Security capabilities within the NSOC. You'll serve as a technical leader and provide guidance on incident, change, and problem management activities. Additionally, you'll actively seek opportunities to enhance the NSOC's overall capability and process workflow. This involves collaborating with key stakeholders to optimize Network Security capabilities, with the goal of improving user experience and enhancing the organization's security posture. This position will on occasion require you to field a call off hours. Key responsibilities: Provide expert guidance in operating, maintaining, and enhancing Network Security capabilities Serve as a technical escalation point for NSOC Engineers, including providing support during on-call rotations. Engage effectively with key stakeholders to ensure that the services supported by the NSOC meet customer and stakeholder requirements. Create and present regular performance reports to the Senior Leadership team. Mentor junior team members to support their professional development Lead problem management initiatives to identify key trends and execute remediation plans for recurring incidents. Skills & Experience: Hands-on experience with security technologies, including Palo Alto and Cisco ASA Extensive experience in leading and responding to incidents and change activities in a large enterprise environment. Strong experience maintaining, troubleshooting, supporting, and optimizing network security capabilities. Strong understanding of networking protocols and infrastructure designs, including cloud infrastructures, routing, firewall functionality, host and network intrusion detection systems, encryption, load balancing, and other network devices. Certifications: Cisco CCIE Security, Checkpoint CCSE/CCSM, Palo Alto PCNSE, F5 201/401 and Zscaler ZDTA/ZTCA Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; Contributory pension Extra holiday purchase Life insurance policy Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.
Senior Network Engineer - Low latency trading £140,000-200,000 + bonus Quant Capital is urgently looking for talented Network Engineers to join a top-tier HFT in their London office. This role suits a seasoned engineer who has deep expertise particularly in Layer 1 networking. As a Network Engineer, you will play a crucial role in building, automating, and ensuring the reliability of cutting-edge low latency infrastructure. This opportunity will allow you to work with the fastest trading network in the world, experiment with the latest technologies, and make your mark as a pioneer in the networking industry. The firm is known globally for its attitudes, technology and rigour, more importantly, you will be surrounded by smart people deeply interested in teaching what they know, and in learning from you. Responsibilities: Taking a lead in the design, configuration, and maintenance of our global infrastructure, with a primary emphasis on low latency and proprietary hardware platforms. Proactively identifying opportunities for improvements in existing configurations, technologies, and procedures to enhance overall network performance. Providing hands-on operational support for our high-performance global wireless and wired networks. Leveraging both proprietary and industry-standard monitoring and analysis tools to swiftly identify, diagnose, and resolve network-related issues across our expansive global infrastructure. Contributing to the comprehensive documentation of network processes, systems, and configurations for enhanced organizational clarity. Designing and executing the implementation of novel monitoring and telemetry systems when appropriate, empowering us with greater network visibility. Actively participating in critical network change and code reviews, ensuring the continuous improvement of our network environment. Collaborating effectively with software and infrastructure teams to conceive, maintain, and elevate our internal tool stack, streamlining operations and productivity. Utilise automation tools to streamline repetitive tasks and daily network processes, driving operational efficiency and reliability. Network Engineer candidates must have: 10+ years of experience working with large-scale enterprise or ideally low-latency networks. Experience managing large-scale networks, infrastructure, or software projects. Expertise in producing network design and architecture documents. In-depth knowledge of Internet, WAN, LAN, and data centre network architectures. Strong fundamentals in Routing & Switching, including experience configuring routing for BGP, OSPF, or EIGRP and familiarity with multicast protocols (IGMP, PIM). CCIE Proficiency in Linux, covering boot sequence, service management, file, process, network, and kernel management. Ability to deploy and operate monitoring frameworks such as Cacti, Zabbix, Nagios, Prometheus, or Tick stack. Strong firewall experience (Checkpoint, Fortigate, Palo Alto, etc.). Scripting Python/Go/ similar Willingness to participate in a rotating on-call schedule, including weekends. This role would suit a seasoned Network professional, most likely from a financial services background with deep understanding of Low latency networks for trading. Complete discretion is guaranteed when working with us.
Jun 21, 2025
Full time
Senior Network Engineer - Low latency trading £140,000-200,000 + bonus Quant Capital is urgently looking for talented Network Engineers to join a top-tier HFT in their London office. This role suits a seasoned engineer who has deep expertise particularly in Layer 1 networking. As a Network Engineer, you will play a crucial role in building, automating, and ensuring the reliability of cutting-edge low latency infrastructure. This opportunity will allow you to work with the fastest trading network in the world, experiment with the latest technologies, and make your mark as a pioneer in the networking industry. The firm is known globally for its attitudes, technology and rigour, more importantly, you will be surrounded by smart people deeply interested in teaching what they know, and in learning from you. Responsibilities: Taking a lead in the design, configuration, and maintenance of our global infrastructure, with a primary emphasis on low latency and proprietary hardware platforms. Proactively identifying opportunities for improvements in existing configurations, technologies, and procedures to enhance overall network performance. Providing hands-on operational support for our high-performance global wireless and wired networks. Leveraging both proprietary and industry-standard monitoring and analysis tools to swiftly identify, diagnose, and resolve network-related issues across our expansive global infrastructure. Contributing to the comprehensive documentation of network processes, systems, and configurations for enhanced organizational clarity. Designing and executing the implementation of novel monitoring and telemetry systems when appropriate, empowering us with greater network visibility. Actively participating in critical network change and code reviews, ensuring the continuous improvement of our network environment. Collaborating effectively with software and infrastructure teams to conceive, maintain, and elevate our internal tool stack, streamlining operations and productivity. Utilise automation tools to streamline repetitive tasks and daily network processes, driving operational efficiency and reliability. Network Engineer candidates must have: 10+ years of experience working with large-scale enterprise or ideally low-latency networks. Experience managing large-scale networks, infrastructure, or software projects. Expertise in producing network design and architecture documents. In-depth knowledge of Internet, WAN, LAN, and data centre network architectures. Strong fundamentals in Routing & Switching, including experience configuring routing for BGP, OSPF, or EIGRP and familiarity with multicast protocols (IGMP, PIM). CCIE Proficiency in Linux, covering boot sequence, service management, file, process, network, and kernel management. Ability to deploy and operate monitoring frameworks such as Cacti, Zabbix, Nagios, Prometheus, or Tick stack. Strong firewall experience (Checkpoint, Fortigate, Palo Alto, etc.). Scripting Python/Go/ similar Willingness to participate in a rotating on-call schedule, including weekends. This role would suit a seasoned Network professional, most likely from a financial services background with deep understanding of Low latency networks for trading. Complete discretion is guaranteed when working with us.
The Company: NorthMark Strategies is a leading investment firm, combining capital, innovation, and engineering to drive long-term value. From operating complex businesses to backing breakthrough technologies, our mission is to build enduring businesses. Our team combines intelligent risk-taking, operational excellence, exceptional talent, and world-class computing capacity to create shareholder value. Our company offers a dynamic environment where individuals have the freedom to lead companies toward bold achievements by embracing innovation, leveraging technology, and fostering differentiated business strategies. Our values are Integrity, Ability, and Energy, and the company aims to hire individuals who possess those qualities. At NorthMark Strategies, we believe the future isn't something to hope for, it's something to build. We don't just invest, we create. Bringing together strategic insight and technical horsepower to deliver outcomes that endure. The Position The IT Security team is responsible for the oversight and execution of a "cloud-first" Cyber Defense, Business Continuity and Risk Management programs to support our business goals. This includes, but is not limited to security operations, vulnerability and patch management, incident response, disaster recovery, business continuity, risk identification and mitigation planning / implementation, identity management, network security, privacy, and compliance. In the Cyber Defense Security Analyst role, you will be working to help build and maintain security programs at a rapidly growing investment company as well as its associated holdings. You will report to the Manager, Cyber Defense Operations and will be responsible for monitoring, detecting, analyzing, and responding to cybersecurity incidents and executing strategies to detect and deter insider threats. This position will serve as a project member on multiple projects simultaneously and will interact regularly with technical subject matter experts. The ideal candidate will hold a Bachelor of Science degree in Information/Cyber Security or applicable field and have at least 3+ years of experience in a Security or Technology role. The candidate must possess a strong understanding of the role of Information Security Policies and Standards and a proficient understanding of the Microsoft 365 / Azure platforms/ AWS Responsibilities: Monitor security event logs and alerts generated by various security technologies, including SIEM, IDS/IPS, firewalls, and endpoint protection systems. Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations. Identify, analyze, and assess potential insider threats through behavioral analytics, log review, and threat intelligence. Maintain and improve SOC processes and procedures, staying current with the latest security trends and technologies. Assist in developing strategies to handle security incidents and coordinate responses to insider threats. Support the development and implementation of use cases, detection rules, and playbooks. Perform threat hunting activities to proactively identify threats within the environment. Continuously review and refine insider risk policies to ensure they are effective and up to date. Develop and implement automated processes for monitoring and enforcing insider risk policies. Participation in security root cause analysis and forensics as part of NorthMark Strategies' Cyber Incident Response Plan. Develop comprehensive and accurate reports and presentations for both technical and executive audiences. Stay up to date with relevant vulnerabilities, threat actors, indicators of compromise (IOCs) tactics, techniques, and procedures (TTPs), and trends, identifying actionable areas of interest and threats. Requirements and Qualifications At least 3 years of experience in a SOC analyst role or similar cybersecurity position. Bachelors of Science in Information/Cyber Security or a related field (or equivalent work experience) Proficiency in Microsoft 365 security tools and collaboration technologies. Proficiency in Cloud Computing Service security (Azure & AWS). Proficiency in security tools and technologies for monitoring insider threats Experience threat hunting in Microsoft 365 environments to identify insider risk threats. Strong understanding of insider threat principles and programs Previous experience in an incident response or DFIR role a strong plus. Interpersonal and collaborative skills and the ability to communicate security and risk-related concepts to technical and nontechnical audiences. Innovative, creative, curious, and passionate about Information Security and Technology. High degree of initiative, dependability, and ability to work with little supervision. Ability to formulate a clear and actionable plan and execute against it.
Jun 21, 2025
Full time
The Company: NorthMark Strategies is a leading investment firm, combining capital, innovation, and engineering to drive long-term value. From operating complex businesses to backing breakthrough technologies, our mission is to build enduring businesses. Our team combines intelligent risk-taking, operational excellence, exceptional talent, and world-class computing capacity to create shareholder value. Our company offers a dynamic environment where individuals have the freedom to lead companies toward bold achievements by embracing innovation, leveraging technology, and fostering differentiated business strategies. Our values are Integrity, Ability, and Energy, and the company aims to hire individuals who possess those qualities. At NorthMark Strategies, we believe the future isn't something to hope for, it's something to build. We don't just invest, we create. Bringing together strategic insight and technical horsepower to deliver outcomes that endure. The Position The IT Security team is responsible for the oversight and execution of a "cloud-first" Cyber Defense, Business Continuity and Risk Management programs to support our business goals. This includes, but is not limited to security operations, vulnerability and patch management, incident response, disaster recovery, business continuity, risk identification and mitigation planning / implementation, identity management, network security, privacy, and compliance. In the Cyber Defense Security Analyst role, you will be working to help build and maintain security programs at a rapidly growing investment company as well as its associated holdings. You will report to the Manager, Cyber Defense Operations and will be responsible for monitoring, detecting, analyzing, and responding to cybersecurity incidents and executing strategies to detect and deter insider threats. This position will serve as a project member on multiple projects simultaneously and will interact regularly with technical subject matter experts. The ideal candidate will hold a Bachelor of Science degree in Information/Cyber Security or applicable field and have at least 3+ years of experience in a Security or Technology role. The candidate must possess a strong understanding of the role of Information Security Policies and Standards and a proficient understanding of the Microsoft 365 / Azure platforms/ AWS Responsibilities: Monitor security event logs and alerts generated by various security technologies, including SIEM, IDS/IPS, firewalls, and endpoint protection systems. Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations. Identify, analyze, and assess potential insider threats through behavioral analytics, log review, and threat intelligence. Maintain and improve SOC processes and procedures, staying current with the latest security trends and technologies. Assist in developing strategies to handle security incidents and coordinate responses to insider threats. Support the development and implementation of use cases, detection rules, and playbooks. Perform threat hunting activities to proactively identify threats within the environment. Continuously review and refine insider risk policies to ensure they are effective and up to date. Develop and implement automated processes for monitoring and enforcing insider risk policies. Participation in security root cause analysis and forensics as part of NorthMark Strategies' Cyber Incident Response Plan. Develop comprehensive and accurate reports and presentations for both technical and executive audiences. Stay up to date with relevant vulnerabilities, threat actors, indicators of compromise (IOCs) tactics, techniques, and procedures (TTPs), and trends, identifying actionable areas of interest and threats. Requirements and Qualifications At least 3 years of experience in a SOC analyst role or similar cybersecurity position. Bachelors of Science in Information/Cyber Security or a related field (or equivalent work experience) Proficiency in Microsoft 365 security tools and collaboration technologies. Proficiency in Cloud Computing Service security (Azure & AWS). Proficiency in security tools and technologies for monitoring insider threats Experience threat hunting in Microsoft 365 environments to identify insider risk threats. Strong understanding of insider threat principles and programs Previous experience in an incident response or DFIR role a strong plus. Interpersonal and collaborative skills and the ability to communicate security and risk-related concepts to technical and nontechnical audiences. Innovative, creative, curious, and passionate about Information Security and Technology. High degree of initiative, dependability, and ability to work with little supervision. Ability to formulate a clear and actionable plan and execute against it.
Senior Professional Services Engineer Hybrid Remote To £65,000 + great benefits I'm working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they're a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list and a flexible style of working, this organisation is primed for further success over 2024 and beyond. Make this role your own, contribute new ideas + methodologies, and bring your expertise to the table. Main Responsibilities: Oversee the delivery of technical projects, adhering to agreed-upon scope, timelines, and budget etc Serve as a dedicated escalation point for the Helpdesk Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transition Carry out site surveys and create relevant documentation Maintain accurate and up-to-date technical documentation Work closely with the Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organisation Technical Experience Required Experience Microsoft Endpoint Manager/Microsoft Intune Experience with Azure, (Azure Active Directory / Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams Management and troubleshooting of Windows Server , including Remote Desktop Services, Active Directory, AD Sync Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations Understanding of virtualization technologies e.g VMware and Hyper-V Understanding of security concepts, compliance and governance Technically certified in some of the following Technical Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101 CCNA of equivalent experience Sound interesting? Then submit your CV and we'll have a confidential conversation about you and your future!
Jun 21, 2025
Full time
Senior Professional Services Engineer Hybrid Remote To £65,000 + great benefits I'm working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they're a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list and a flexible style of working, this organisation is primed for further success over 2024 and beyond. Make this role your own, contribute new ideas + methodologies, and bring your expertise to the table. Main Responsibilities: Oversee the delivery of technical projects, adhering to agreed-upon scope, timelines, and budget etc Serve as a dedicated escalation point for the Helpdesk Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transition Carry out site surveys and create relevant documentation Maintain accurate and up-to-date technical documentation Work closely with the Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organisation Technical Experience Required Experience Microsoft Endpoint Manager/Microsoft Intune Experience with Azure, (Azure Active Directory / Entra ID, Azure Vms etc) Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams Management and troubleshooting of Windows Server , including Remote Desktop Services, Active Directory, AD Sync Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations Understanding of virtualization technologies e.g VMware and Hyper-V Understanding of security concepts, compliance and governance Technically certified in some of the following Technical Certifications: MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101 CCNA of equivalent experience Sound interesting? Then submit your CV and we'll have a confidential conversation about you and your future!
I am supporting a Medical AI company who are based in The Midlands and they are on mission to revolutionise Digital Pathology with intelligent, scalable, and high-performance tools that empower clinicians and researchers. They are looking for a Senior DevOps Engineer to join their infrastructure team. In this role, you'll be responsible for developing and maintaining systems that support their machine learning workflows, virtual infrastructure, and cloud-native environments. You should have strong experience in Kubernetes, Ceph, virtualization along with sound knowledge of networking and security principles. Responsibilities Manage and scale Kubernetes clusters for infrastructure. Develop infrastructure automation using Python and tools like Ansible or Terraform. Monitor infrastructure health and performance using Prometheus, Grafana, and logs. Maintain and integrate identity provider system with OAuth/OIDC/LDAP Deploy and maintain Ceph clusters for distributed, fault-tolerant storage. Monitor and manage user identities and access permissions within cloud platforms using Cloud technologies such as Cloud IAM System and Cloud Intrusion Detection System. Set up and enforce networking policies: firewalls, NAT, VPN tunnels, and routing. Familiarity with virtualisation platform e.g. PVE, VMware Carry out Software and OS upgrades. Implement and manage CI/CD pipelines with Git-based workflows (GitOps). Document system architectures, playbooks, and standard operating procedures. Collaborate cross-functionally with engineering and research teams. Experience General Programming Debugging Skill (irrespective of Programming Languages). 3+ years in DevOps, SRE, or system infrastructure roles. Strong experience with Kubernetes and container orchestration. Familiarity with: Grafana, Prometheus, ArgoCD Knowledge of infrastructure-as-code tools: Terraform, Ansible, or Helm. Knowledge of virtualisation and containerisation: clustering, storage configuration, and virtualization management. Understanding of networking fundamentals: firewalls, VPNs, NAT, VLANs, DNS, routing. Linux system administration experience, including shell scripting and performance tuning. Nice to have: Certifications in Kubernetes, Ceph, or cloud technologies (AWS/GCP/Azure). Familiar with with ML infrastructure: Ray (KubeRay), MLFlow, KubeFlow, Nexus (Pypi) or model serving platforms. Familiar with Git, GitOps workflows to aid the Infrastructure-as-code Experience with service mesh technologies like Istio. Willing to dabble in Python Benefits Competitive salary Long term incentives 25+ days holiday Clear development pathway Following your application Joe Templeman, a specialist AI Recruiter will discuss the opportunity with you in detail. He will be more than happy to answer any questions relating to the industry and the potential for your career growth. The conversation can also progress further to discussing other opportunities, which are also available right now or will be imminently becoming available. This position has been highly popular, and it is likely that it will close prematurely. We recommend applying as soon as possible to avoid disappointment. Please click 'apply' or contact Joe Templeman for any further information Joe Templeman Sales Manager - Artificial Intelligence Email: jtempleman (at)
Jun 20, 2025
Full time
I am supporting a Medical AI company who are based in The Midlands and they are on mission to revolutionise Digital Pathology with intelligent, scalable, and high-performance tools that empower clinicians and researchers. They are looking for a Senior DevOps Engineer to join their infrastructure team. In this role, you'll be responsible for developing and maintaining systems that support their machine learning workflows, virtual infrastructure, and cloud-native environments. You should have strong experience in Kubernetes, Ceph, virtualization along with sound knowledge of networking and security principles. Responsibilities Manage and scale Kubernetes clusters for infrastructure. Develop infrastructure automation using Python and tools like Ansible or Terraform. Monitor infrastructure health and performance using Prometheus, Grafana, and logs. Maintain and integrate identity provider system with OAuth/OIDC/LDAP Deploy and maintain Ceph clusters for distributed, fault-tolerant storage. Monitor and manage user identities and access permissions within cloud platforms using Cloud technologies such as Cloud IAM System and Cloud Intrusion Detection System. Set up and enforce networking policies: firewalls, NAT, VPN tunnels, and routing. Familiarity with virtualisation platform e.g. PVE, VMware Carry out Software and OS upgrades. Implement and manage CI/CD pipelines with Git-based workflows (GitOps). Document system architectures, playbooks, and standard operating procedures. Collaborate cross-functionally with engineering and research teams. Experience General Programming Debugging Skill (irrespective of Programming Languages). 3+ years in DevOps, SRE, or system infrastructure roles. Strong experience with Kubernetes and container orchestration. Familiarity with: Grafana, Prometheus, ArgoCD Knowledge of infrastructure-as-code tools: Terraform, Ansible, or Helm. Knowledge of virtualisation and containerisation: clustering, storage configuration, and virtualization management. Understanding of networking fundamentals: firewalls, VPNs, NAT, VLANs, DNS, routing. Linux system administration experience, including shell scripting and performance tuning. Nice to have: Certifications in Kubernetes, Ceph, or cloud technologies (AWS/GCP/Azure). Familiar with with ML infrastructure: Ray (KubeRay), MLFlow, KubeFlow, Nexus (Pypi) or model serving platforms. Familiar with Git, GitOps workflows to aid the Infrastructure-as-code Experience with service mesh technologies like Istio. Willing to dabble in Python Benefits Competitive salary Long term incentives 25+ days holiday Clear development pathway Following your application Joe Templeman, a specialist AI Recruiter will discuss the opportunity with you in detail. He will be more than happy to answer any questions relating to the industry and the potential for your career growth. The conversation can also progress further to discussing other opportunities, which are also available right now or will be imminently becoming available. This position has been highly popular, and it is likely that it will close prematurely. We recommend applying as soon as possible to avoid disappointment. Please click 'apply' or contact Joe Templeman for any further information Joe Templeman Sales Manager - Artificial Intelligence Email: jtempleman (at)
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere's Public Sector business in the UK and have a great deal of autonomy when it comes to technical pre-sales and post-sales. In order to qualify for this exciting career opportunity, you must have Security Clearance. Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products. In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products. A typical day at Cohere might include: Leading the technical talk track on customer calls. Deep dives on customer problems and Cohere technology. Designing novel enterprise solutions with bleeding-edge NLP technology. Facilitating customer evaluations and PoC's. Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere. Collaborating with the Product and Engineering teams to ensure our offering matches the customers' needs. Working closely with our partners to develop a strategy for enabling and accelerating their customers. This might be for you if you have some of the following: Must have: Security Clearance 5+ years of public sector customer-facing technical pre/post sales Solutions Architect (or similar) experience in the UK. 2+ years architecting or deploying NLP/AI/LLM Solutions. A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's and AI technologies. Comfortable working with Python and Jupyter Notebooks. Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences. High tolerance for ambiguity. You can identify and implement high-impact processes in unstructured environments. Preferred: Experience managing Kubernetes clusters Preferred: Experience with networking (firewalls, DNS, cert management, etc) Preferred: Familiarity with authentication protocols/frameworks (SAML, OAuth, etc) If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you. We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend ️ 6 weeks of vacation Note: This post is co-authored by both Cohere humans and Cohere technology.
Jun 19, 2025
Full time
Who are we? Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what's best for our customers. Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products. Join us on our mission and shape the future! Why this role? In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere's Public Sector business in the UK and have a great deal of autonomy when it comes to technical pre-sales and post-sales. In order to qualify for this exciting career opportunity, you must have Security Clearance. Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products. In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products. A typical day at Cohere might include: Leading the technical talk track on customer calls. Deep dives on customer problems and Cohere technology. Designing novel enterprise solutions with bleeding-edge NLP technology. Facilitating customer evaluations and PoC's. Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere. Collaborating with the Product and Engineering teams to ensure our offering matches the customers' needs. Working closely with our partners to develop a strategy for enabling and accelerating their customers. This might be for you if you have some of the following: Must have: Security Clearance 5+ years of public sector customer-facing technical pre/post sales Solutions Architect (or similar) experience in the UK. 2+ years architecting or deploying NLP/AI/LLM Solutions. A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's and AI technologies. Comfortable working with Python and Jupyter Notebooks. Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences. High tolerance for ambiguity. You can identify and implement high-impact processes in unstructured environments. Preferred: Experience managing Kubernetes clusters Preferred: Experience with networking (firewalls, DNS, cert management, etc) Preferred: Familiarity with authentication protocols/frameworks (SAML, OAuth, etc) If some of the above doesn't line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you. We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form , and we will work together to meet your needs. Full-Time Employees at Cohere enjoy these Perks: An open and inclusive culture and work environment Work closely with a team on the cutting edge of AI research Weekly lunch stipend, in-office lunches & snacks Full health and dental benefits, including a separate budget to take care of your mental health 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend ️ 6 weeks of vacation Note: This post is co-authored by both Cohere humans and Cohere technology.
We are seeking an experienced Network and Information Security Engineer to join our team. In this role, you will be responsible for managing and configuration of network equipment (Cisco, Juniper,etc.) , and ensuring the smooth operation of our ZSTACK cloud environment. Key Responsibilities: (1) Strictly abide by the local laws, regulations and company rules and regulations of the country or region to do the relative network maintenance or information security jobs; 1-3 years of experience in network maintenance, configuration, cyber security and information; Hardworking and quick learning. (2) Experience with the details and practical application of current data protection legislation, and possess an in-depth understanding of the GDPR. (3) Following the guidance of CTG HQ network and information security department to do the relative jobs, reports, support internal and external networks, including VPN setup, DNS management, AP management, firewall configuration, WAF (e.g. Akaimai),SIEM e.g. IBM QRada ,etc. (4) Familiar with IP network, familiar with Cisco and Juniper, etc. equipment's maintenance and configuration. (5) Experience with the Linux system administration, preferred having ZSTACK or VMware maintenance or config experience. (6) Partially provide IT support and Endpoint Security for office hardware and software, including laptops, desktops, and other devices. Support IT-related aspects of ISO 27001 audits and other regulatory requirements. (7) Configure and maintain office VOIP telephony systems. (8) Excellent communication skills and ability. Qualifications: Bachelor's degree in Information security technology, Computer Science, or a related field (or equivalent experience). Proven experience in network maintenance or information security management roles. Strong knowledge of IP network protocols, maintenance and configuration, firewall management, and data security practices. Experience with VOIP telephony systems, VPN technologies, DNS management, WAF administration, SIEM management. Familiarity with automated deployment tools, disaster recovery practices, and endpoint protection solutions. Excellent troubleshooting skills and the ability to resolve complex technical issues efficiently. Strong communication skills with the ability to interact effectively with stakeholders at all levels. Requirements: Good experience of managing Information Security compliance and ISO27001 certification. Hands-on experience in maintenance and configuration of Firewall and switch. CISSP, CCNP/HCIP for security or higher certification will be preferred. Experience with cloud environments and infrastructure (e.g., ZSTACK, VMware, etc.).
Jun 19, 2025
Full time
We are seeking an experienced Network and Information Security Engineer to join our team. In this role, you will be responsible for managing and configuration of network equipment (Cisco, Juniper,etc.) , and ensuring the smooth operation of our ZSTACK cloud environment. Key Responsibilities: (1) Strictly abide by the local laws, regulations and company rules and regulations of the country or region to do the relative network maintenance or information security jobs; 1-3 years of experience in network maintenance, configuration, cyber security and information; Hardworking and quick learning. (2) Experience with the details and practical application of current data protection legislation, and possess an in-depth understanding of the GDPR. (3) Following the guidance of CTG HQ network and information security department to do the relative jobs, reports, support internal and external networks, including VPN setup, DNS management, AP management, firewall configuration, WAF (e.g. Akaimai),SIEM e.g. IBM QRada ,etc. (4) Familiar with IP network, familiar with Cisco and Juniper, etc. equipment's maintenance and configuration. (5) Experience with the Linux system administration, preferred having ZSTACK or VMware maintenance or config experience. (6) Partially provide IT support and Endpoint Security for office hardware and software, including laptops, desktops, and other devices. Support IT-related aspects of ISO 27001 audits and other regulatory requirements. (7) Configure and maintain office VOIP telephony systems. (8) Excellent communication skills and ability. Qualifications: Bachelor's degree in Information security technology, Computer Science, or a related field (or equivalent experience). Proven experience in network maintenance or information security management roles. Strong knowledge of IP network protocols, maintenance and configuration, firewall management, and data security practices. Experience with VOIP telephony systems, VPN technologies, DNS management, WAF administration, SIEM management. Familiarity with automated deployment tools, disaster recovery practices, and endpoint protection solutions. Excellent troubleshooting skills and the ability to resolve complex technical issues efficiently. Strong communication skills with the ability to interact effectively with stakeholders at all levels. Requirements: Good experience of managing Information Security compliance and ISO27001 certification. Hands-on experience in maintenance and configuration of Firewall and switch. CISSP, CCNP/HCIP for security or higher certification will be preferred. Experience with cloud environments and infrastructure (e.g., ZSTACK, VMware, etc.).
Career Level: 10S Senior Posting Date: 16 Jun 2025 Are you a Field Service Engineer looking for your next challenge? Do you have at least 12 months of experience in software installations? If so, this could be your next career step! At TISSL, we are a market-leading technology company providing cutting-edge POS solutions to the hospitality industry, including Michelin-starred restaurants. With the recent surge in demand for our industry-leading software, we're looking for a Field Service Engineer to take charge of system builds, customer training, and seamless installations. What You'll Be Doing: Install EPoS systems and associated software at client venues. Build and install customer-specific data onto the system. Train clients on using the software effectively. Ensure all systems are configured to meet client requirements before installation. Conduct system handovers and provide post-installation support. Maintain strong client relationships, offering expert guidance and troubleshooting. Work closely with internal teams to ensure smooth implementations. What We're Looking For: At least 12 months of experience in a similar role. Strong knowledge of EPoS systems, software installations, and card payment solutions. (Training will be provided.) Understanding of Cloud solutions. Strong PC and EPoS hardware knowledge. Excellent verbal and written communication skills. Software and hardware troubleshooting skills. Knowledge of Windows desktop & server environments. Basic networking knowledge (Routers, Switches, Firewalls, TCP/IP, etc.). CompTIA A+ / N+ certification (or equivalent technical knowledge). Why Join TISSL? We believe in rewarding our employees with a comprehensive benefits package that supports both your personal and professional growth, including: Hybrid working model with 25 days of annual leave + your birthday off Volunteering days to give back to the community Life Assurance & Group Income Protection for peace of mind Private medical cover with a cash plan for additional support Enhanced Company Pension contributions Employee wellbeing perks, including Perkbox and Peppy wellbeing programs Enhanced maternity, paternity, and adoption pay Generous training budgets and reimbursement for professional memberships Apply Now! Why ClearCourse? We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business. As a ClearCourse employee, you'll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023. At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know. Across our business, we're investing in our people, expanding our expertise, and developing our vision. Want to get on board? We'd love to speak with you.
Jun 18, 2025
Full time
Career Level: 10S Senior Posting Date: 16 Jun 2025 Are you a Field Service Engineer looking for your next challenge? Do you have at least 12 months of experience in software installations? If so, this could be your next career step! At TISSL, we are a market-leading technology company providing cutting-edge POS solutions to the hospitality industry, including Michelin-starred restaurants. With the recent surge in demand for our industry-leading software, we're looking for a Field Service Engineer to take charge of system builds, customer training, and seamless installations. What You'll Be Doing: Install EPoS systems and associated software at client venues. Build and install customer-specific data onto the system. Train clients on using the software effectively. Ensure all systems are configured to meet client requirements before installation. Conduct system handovers and provide post-installation support. Maintain strong client relationships, offering expert guidance and troubleshooting. Work closely with internal teams to ensure smooth implementations. What We're Looking For: At least 12 months of experience in a similar role. Strong knowledge of EPoS systems, software installations, and card payment solutions. (Training will be provided.) Understanding of Cloud solutions. Strong PC and EPoS hardware knowledge. Excellent verbal and written communication skills. Software and hardware troubleshooting skills. Knowledge of Windows desktop & server environments. Basic networking knowledge (Routers, Switches, Firewalls, TCP/IP, etc.). CompTIA A+ / N+ certification (or equivalent technical knowledge). Why Join TISSL? We believe in rewarding our employees with a comprehensive benefits package that supports both your personal and professional growth, including: Hybrid working model with 25 days of annual leave + your birthday off Volunteering days to give back to the community Life Assurance & Group Income Protection for peace of mind Private medical cover with a cash plan for additional support Enhanced Company Pension contributions Employee wellbeing perks, including Perkbox and Peppy wellbeing programs Enhanced maternity, paternity, and adoption pay Generous training budgets and reimbursement for professional memberships Apply Now! Why ClearCourse? We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business. As a ClearCourse employee, you'll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023. At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know. Across our business, we're investing in our people, expanding our expertise, and developing our vision. Want to get on board? We'd love to speak with you.
Job Title: Senior Service Desk Analyst Location: Darlington (On-Site) Salary: 30,000 - 40,000 DOE Are you ready to hit the ground running in a hands-on IT role where no two days are the same? We're looking for a Senior Service Desk Analyst to join our small but dynamic IT team based in Darlington. This is a fantastic opportunity for someone with broad IT experience-from 1st/2nd line support through to networking and telephony-who is keen to take ownership and help shape the internal IT landscape of a growing organisation. What You'll Be Doing: Provide 1st and 2nd line IT support to internal users across the business. Take the lead on incident resolution, problem management, and technical troubleshooting. Support and maintain network infrastructure, including switches, firewalls, and wireless systems. Work with telephony systems (experience with VoIP solutions is ideal). Assist in developing and implementing improvements to the IT infrastructure. Collaborate with the IT team (currently a close-knit team of 3) on projects, upgrades, and rollouts. Contribute to documentation, asset management, and process improvement. What We're Looking For Solid experience in a hands-on IT support role covering 1st/2nd line duties. A working knowledge of networking concepts (DNS, DHCP, VLANs, etc.). Familiarity with telephony systems - particularly VoIP (3CX, Mitel, etc.). Comfortable working independently and proactively in a fast-paced environment. Strong problem-solving skills and a genuine desire to improve systems and service delivery. Excellent communication skills - both technical and user-facing. Desirable Skills: Experience with Microsoft 365, Windows Server, Active Directory. Exposure to cloud platforms (e.g., Azure). Prior involvement in infrastructure upgrades or digital transformation projects. Why Join Us? Be a key part of a team where your voice and input matter. Take ownership of your role with the freedom to make a tangible impact. Work in a collaborative environment with the chance to develop your skills and career. Ready to Apply? If you're looking for a role where you can hit the ground running, make a real difference, and grow with a supportive team - we'd love to hear from you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 18, 2025
Full time
Job Title: Senior Service Desk Analyst Location: Darlington (On-Site) Salary: 30,000 - 40,000 DOE Are you ready to hit the ground running in a hands-on IT role where no two days are the same? We're looking for a Senior Service Desk Analyst to join our small but dynamic IT team based in Darlington. This is a fantastic opportunity for someone with broad IT experience-from 1st/2nd line support through to networking and telephony-who is keen to take ownership and help shape the internal IT landscape of a growing organisation. What You'll Be Doing: Provide 1st and 2nd line IT support to internal users across the business. Take the lead on incident resolution, problem management, and technical troubleshooting. Support and maintain network infrastructure, including switches, firewalls, and wireless systems. Work with telephony systems (experience with VoIP solutions is ideal). Assist in developing and implementing improvements to the IT infrastructure. Collaborate with the IT team (currently a close-knit team of 3) on projects, upgrades, and rollouts. Contribute to documentation, asset management, and process improvement. What We're Looking For Solid experience in a hands-on IT support role covering 1st/2nd line duties. A working knowledge of networking concepts (DNS, DHCP, VLANs, etc.). Familiarity with telephony systems - particularly VoIP (3CX, Mitel, etc.). Comfortable working independently and proactively in a fast-paced environment. Strong problem-solving skills and a genuine desire to improve systems and service delivery. Excellent communication skills - both technical and user-facing. Desirable Skills: Experience with Microsoft 365, Windows Server, Active Directory. Exposure to cloud platforms (e.g., Azure). Prior involvement in infrastructure upgrades or digital transformation projects. Why Join Us? Be a key part of a team where your voice and input matter. Take ownership of your role with the freedom to make a tangible impact. Work in a collaborative environment with the chance to develop your skills and career. Ready to Apply? If you're looking for a role where you can hit the ground running, make a real difference, and grow with a supportive team - we'd love to hear from you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
So, what's the role all about? This position's primary purpose is to provision SIP and ISDN services for customer use and network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build/configuration. This individual will accept directions from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism. How will you make an impact? New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION) Verifies Connectivity TQ's and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records During test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessary Works with Voice Engineering teams on Media Server builds and any associated troubleshooting issues Communicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail. Performs quality assurance audits and takes responsibility for errors Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations May be required to work nights, evenings and weekends Have you got what it takes? 3+ years' experience in telecommunications Experience with T1, DS3, OC3, OC12 install and test Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc) Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting Command level knowledge Empirix, Wireshark, Ribbon Analytics Previous experience with configuring SBCs Proven track record of excellent communication and conflict resolution skills Benefits Life Insurance - 4 x Annual Salary Private Medical Insurance Employee Assistance Program Hybrid Working - 3 Days from Home GP Online Assistance Portal. + Much More Please click the "Apply" button to state your interest in this position. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 18, 2025
Full time
So, what's the role all about? This position's primary purpose is to provision SIP and ISDN services for customer use and network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build/configuration. This individual will accept directions from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism. How will you make an impact? New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION) Verifies Connectivity TQ's and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records During test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessary Works with Voice Engineering teams on Media Server builds and any associated troubleshooting issues Communicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail. Performs quality assurance audits and takes responsibility for errors Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations May be required to work nights, evenings and weekends Have you got what it takes? 3+ years' experience in telecommunications Experience with T1, DS3, OC3, OC12 install and test Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc) Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting Command level knowledge Empirix, Wireshark, Ribbon Analytics Previous experience with configuring SBCs Proven track record of excellent communication and conflict resolution skills Benefits Life Insurance - 4 x Annual Salary Private Medical Insurance Employee Assistance Program Hybrid Working - 3 Days from Home GP Online Assistance Portal. + Much More Please click the "Apply" button to state your interest in this position. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Role: IT Systems Engineer Location: North Lancaster, Lancashire Type: Full-time, On-site Salary: 30,000 - 36,000 DOE About the Company Established in the 1970s, this family-founded organisation has grown into a globally recognised brand, known for delivering high-quality, design-led solutions across a range of industries. With operations spanning the UK, North America, and Australia, and a network of international partners, the company supports a diverse client base that includes creative professionals, contractors, and end users. Company Values Rooted in strong family values and a longstanding tradition of craftsmanship, the business is built on a foundation of integrity, reliability, and a passion for continuous improvement. Their people-first culture reflects a commitment to excellence in both service and delivery, with a clear emphasis on quality, innovation, and collaboration. Role We're looking for a hands-on IT Systems Engineer to support and enhance the day-to-day running of our technology infrastructure and business systems. Acting as the go-to person for internal tech support across our UK and North America sites, you'll play a vital role in ensuring users are well-supported and that our systems remain efficient, secure, and up to date. This is a proactive, varied position combining IT support, systems administration, project delivery, and supplier management. Responsibilities Be the first line of support for all IT and system-related queries from internal users. Maintain and troubleshoot hardware, software, and networks across the business. Coordinate and manage IT support needs across multiple locations. Support infrastructure, systems, and service projects-end to end. Track and analyse support issues to spot trends and suggest improvements. Ensure timely issue resolution, escalating where appropriate. Carry out regular maintenance, upgrades, and lifecycle management of IT assets. Monitor system and network performance; assist with firewall and endpoint security maintenance. Manage vendor relationships for hardware, software, and IT services. Deliver system onboarding and training to new starters. Help evolve IT systems and processes that support the wider business. Maintain detailed internal documentation and user guides. Your experience Strong understanding of Windows OS and Microsoft 365. Comfortable working with switches, routers, and firewalls. A grasp of core cybersecurity principles and common tools (e.g., antivirus, encryption). Knowledge of networking protocols including TCP/IP, DNS, DHCP, VPN. Confident communicator with solid customer service skills. Able to balance multiple priorities in a busy, fast-moving environment. A solutions-focused mindset and a proactive attitude. Previous experience in IT support or systems coordination. Familiarity with ERP and CRM platforms is a plus. Solid knowledge of PC hardware and software. A full UK driving licence (some travel required). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 18, 2025
Full time
Role: IT Systems Engineer Location: North Lancaster, Lancashire Type: Full-time, On-site Salary: 30,000 - 36,000 DOE About the Company Established in the 1970s, this family-founded organisation has grown into a globally recognised brand, known for delivering high-quality, design-led solutions across a range of industries. With operations spanning the UK, North America, and Australia, and a network of international partners, the company supports a diverse client base that includes creative professionals, contractors, and end users. Company Values Rooted in strong family values and a longstanding tradition of craftsmanship, the business is built on a foundation of integrity, reliability, and a passion for continuous improvement. Their people-first culture reflects a commitment to excellence in both service and delivery, with a clear emphasis on quality, innovation, and collaboration. Role We're looking for a hands-on IT Systems Engineer to support and enhance the day-to-day running of our technology infrastructure and business systems. Acting as the go-to person for internal tech support across our UK and North America sites, you'll play a vital role in ensuring users are well-supported and that our systems remain efficient, secure, and up to date. This is a proactive, varied position combining IT support, systems administration, project delivery, and supplier management. Responsibilities Be the first line of support for all IT and system-related queries from internal users. Maintain and troubleshoot hardware, software, and networks across the business. Coordinate and manage IT support needs across multiple locations. Support infrastructure, systems, and service projects-end to end. Track and analyse support issues to spot trends and suggest improvements. Ensure timely issue resolution, escalating where appropriate. Carry out regular maintenance, upgrades, and lifecycle management of IT assets. Monitor system and network performance; assist with firewall and endpoint security maintenance. Manage vendor relationships for hardware, software, and IT services. Deliver system onboarding and training to new starters. Help evolve IT systems and processes that support the wider business. Maintain detailed internal documentation and user guides. Your experience Strong understanding of Windows OS and Microsoft 365. Comfortable working with switches, routers, and firewalls. A grasp of core cybersecurity principles and common tools (e.g., antivirus, encryption). Knowledge of networking protocols including TCP/IP, DNS, DHCP, VPN. Confident communicator with solid customer service skills. Able to balance multiple priorities in a busy, fast-moving environment. A solutions-focused mindset and a proactive attitude. Previous experience in IT support or systems coordination. Familiarity with ERP and CRM platforms is a plus. Solid knowledge of PC hardware and software. A full UK driving licence (some travel required). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Security Engineer London (Hybrid) 55,000 - 60,000 DOE + Bonus + Benefits Join a leading London-based broker and market maker with offices worldwide! We are looking for a IT Security Engineer to play a vital role in safeguarding critical infrastructure and data, working as part of a close-knit, expert IT Security team. The Role You will be instrumental in developing, implementing, and maintaining security solutions that protect systems from ever-evolving cyber threats. You'll serve as the technical lead, drive key security initiatives, and play a pivotal role in mentoring junior team members. Key Responsibilities Monitor, manage, and respond to threats via SIEM, SOAR, and EDR platforms Conduct vulnerability scans and support remediation and risk mitigation efforts Oversee WAF, DDoS, VPN, and perimeter firewalls Manage Email and Web Security Gateways Administer MFA, SSO, PAM, MDM/MAM, and Conditional Access systems Maintain security certificates, encryption keys, and IDS/IPS systems Deliver cybersecurity awareness training and lead ad-hoc security projects Support and resolve issues identified during penetration testing Ideal Experience We're looking for someone with strong hands-on experience in most of the following technologies: Essential: CrowdStrike EDR Mimecast Duo, Okta Rapid7 IVM, Tenable IO or Nessus Palo Alto Firewalls, InTune, Entra ID, Active Directory Desirable: Imperva WAF, Menlo Security, Cisco Secure Access/Umbrella, KnowBe4, AppCheck Ivanti or Automox patching Kali Linux, Metasploit, NMAP, BurpSuite Candidate Profile Professional certifications such as CISM, MS SC100/200/900, OSCP are advantageous Background in financial services, SOC environments, or penetration testing preferred Strong interpersonal and communication skills, with the ability to engage across teams and deliver training effectively Able to manage multiple priorities and collaborate cross-functionally What's on Offer Competitive salary 25 days annual leave plus bank holidays Discretionary annual bonus scheme Contributory pension (SIPP), life assurance, income protection Interest-free season ticket loan Subsidised gym membership Ready to step into a key security leadership role with one of London's premier trading firms? Apply now and help us secure the future of global trading May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 17, 2025
Full time
IT Security Engineer London (Hybrid) 55,000 - 60,000 DOE + Bonus + Benefits Join a leading London-based broker and market maker with offices worldwide! We are looking for a IT Security Engineer to play a vital role in safeguarding critical infrastructure and data, working as part of a close-knit, expert IT Security team. The Role You will be instrumental in developing, implementing, and maintaining security solutions that protect systems from ever-evolving cyber threats. You'll serve as the technical lead, drive key security initiatives, and play a pivotal role in mentoring junior team members. Key Responsibilities Monitor, manage, and respond to threats via SIEM, SOAR, and EDR platforms Conduct vulnerability scans and support remediation and risk mitigation efforts Oversee WAF, DDoS, VPN, and perimeter firewalls Manage Email and Web Security Gateways Administer MFA, SSO, PAM, MDM/MAM, and Conditional Access systems Maintain security certificates, encryption keys, and IDS/IPS systems Deliver cybersecurity awareness training and lead ad-hoc security projects Support and resolve issues identified during penetration testing Ideal Experience We're looking for someone with strong hands-on experience in most of the following technologies: Essential: CrowdStrike EDR Mimecast Duo, Okta Rapid7 IVM, Tenable IO or Nessus Palo Alto Firewalls, InTune, Entra ID, Active Directory Desirable: Imperva WAF, Menlo Security, Cisco Secure Access/Umbrella, KnowBe4, AppCheck Ivanti or Automox patching Kali Linux, Metasploit, NMAP, BurpSuite Candidate Profile Professional certifications such as CISM, MS SC100/200/900, OSCP are advantageous Background in financial services, SOC environments, or penetration testing preferred Strong interpersonal and communication skills, with the ability to engage across teams and deliver training effectively Able to manage multiple priorities and collaborate cross-functionally What's on Offer Competitive salary 25 days annual leave plus bank holidays Discretionary annual bonus scheme Contributory pension (SIPP), life assurance, income protection Interest-free season ticket loan Subsidised gym membership Ready to step into a key security leadership role with one of London's premier trading firms? Apply now and help us secure the future of global trading May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: Senior 3rd Line Engineer Location: Oxford-based (Remote then possibly to hybrid) Salary: 35-43k per annum (DOE) Industry: Managed Services Provider About Us We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our technical excellence, exceptional customer service, and strong team culture. As we expand our high-level support operations, we are looking for a skilled and experienced Senior 3rd Line Engineer to join our team remotely. Role Overview As a Senior 3rd Line Engineer, you will act as the technical escalation point for complex IT issues, major incidents, and high-priority projects. You will play a key role in maintaining and improving client infrastructure, mentoring junior staff, and liaising directly with clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rd line issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot complex issues across servers, storage, firewalls, and virtualized environments. Maintain high availability and disaster recovery solutions (e.g., Veeam, Azure Site Recovery). Document solutions, create technical documentation, and contribute to the internal knowledge base. Participate in technical design, planning, and architecture discussions. Provide technical pre-sales support and input into solution designs. Ensure SLAs and KPIs are consistently met or exceeded. Mentor junior engineers and act as a subject matter expert within the team. Participate in an on-call rota (if applicable). Essential Skills & Experience Minimum 5 years in a 3rd Line or senior technical support role within an MSP environment. Strong expertise in: Windows Server (2016/2019/2022) Microsoft 365 (Exchange Online, Teams, SharePoint) Azure IaaS, AAD, and hybrid setups Hyper-V and/or VMware virtualization Advanced networking (Firewalls, VLANs, VPNs, Routing) Proven experience with scripting (PowerShell) and automation. In-depth understanding of ITIL principles and service delivery in an MSP context. Excellent troubleshooting and diagnostic skills across a broad range of technologies. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, AZ-305) VMware VCP or Hyper-V certifications Cisco (CCNA or higher) ITIL Foundation Security certifications (e.g., CompTIA Security+, MS SC-900, CISSP) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 17, 2025
Full time
Job Title: Senior 3rd Line Engineer Location: Oxford-based (Remote then possibly to hybrid) Salary: 35-43k per annum (DOE) Industry: Managed Services Provider About Us We are a fast-growing, client-focused Managed Service Provider (MSP) based in Oxford, supporting a wide range of businesses across the UK. We pride ourselves on our technical excellence, exceptional customer service, and strong team culture. As we expand our high-level support operations, we are looking for a skilled and experienced Senior 3rd Line Engineer to join our team remotely. Role Overview As a Senior 3rd Line Engineer, you will act as the technical escalation point for complex IT issues, major incidents, and high-priority projects. You will play a key role in maintaining and improving client infrastructure, mentoring junior staff, and liaising directly with clients to provide strategic and technical guidance. Key Responsibilities Provide advanced technical support across Windows Server, Microsoft 365, Azure, networking, and security. Act as final escalation for 2nd and 3rd line issues from the Service Desk. Lead infrastructure projects including migrations, upgrades, and cloud transformations. Troubleshoot complex issues across servers, storage, firewalls, and virtualized environments. Maintain high availability and disaster recovery solutions (e.g., Veeam, Azure Site Recovery). Document solutions, create technical documentation, and contribute to the internal knowledge base. Participate in technical design, planning, and architecture discussions. Provide technical pre-sales support and input into solution designs. Ensure SLAs and KPIs are consistently met or exceeded. Mentor junior engineers and act as a subject matter expert within the team. Participate in an on-call rota (if applicable). Essential Skills & Experience Minimum 5 years in a 3rd Line or senior technical support role within an MSP environment. Strong expertise in: Windows Server (2016/2019/2022) Microsoft 365 (Exchange Online, Teams, SharePoint) Azure IaaS, AAD, and hybrid setups Hyper-V and/or VMware virtualization Advanced networking (Firewalls, VLANs, VPNs, Routing) Proven experience with scripting (PowerShell) and automation. In-depth understanding of ITIL principles and service delivery in an MSP context. Excellent troubleshooting and diagnostic skills across a broad range of technologies. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, AZ-305) VMware VCP or Hyper-V certifications Cisco (CCNA or higher) ITIL Foundation Security certifications (e.g., CompTIA Security+, MS SC-900, CISSP) In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Senior IT Security Engineer London (Hybrid) 80,000 - 85,000 DOE + Bonus + Benefits Join a leading London-based broker and market maker with offices worldwide! We are looking for a Senior IT Security Engineer to play a vital role in safeguarding critical infrastructure and data, working as part of a close-knit, expert IT Security team. The Role You will be instrumental in developing, implementing, and maintaining security solutions that protect systems from ever-evolving cyber threats. You'll serve as the technical lead, drive key security initiatives, and play a pivotal role in mentoring junior team members. Key Responsibilities Monitor, manage, and respond to threats via SIEM, SOAR, and EDR platforms Conduct vulnerability scans and support remediation and risk mitigation efforts Oversee WAF, DDoS, VPN, and perimeter firewalls Manage Email and Web Security Gateways Administer MFA, SSO, PAM, MDM/MAM, and Conditional Access systems Maintain security certificates, encryption keys, and IDS/IPS systems Deliver cybersecurity awareness training and lead ad-hoc security projects Support and resolve issues identified during penetration testing Ideal Experience We're looking for someone with strong hands-on experience in most of the following technologies: Essential: CrowdStrike EDR Mimecast Duo, Okta Rapid7 IVM, Tenable IO or Nessus Palo Alto Firewalls, InTune, Entra ID, Active Directory Desirable: Imperva WAF, Menlo Security, Cisco Secure Access/Umbrella, KnowBe4, AppCheck Ivanti or Automox patching Kali Linux, Metasploit, NMAP, BurpSuite Candidate Profile Professional certifications such as CISM, MS SC100/200/900, OSCP are advantageous Background in financial services, SOC environments, or penetration testing preferred Strong interpersonal and communication skills, with the ability to engage across teams and deliver training effectively Able to manage multiple priorities and collaborate cross-functionally What's on Offer Competitive salary 25 days annual leave plus bank holidays Discretionary annual bonus scheme Contributory pension (SIPP), life assurance, income protection Interest-free season ticket loan Subsidised gym membership Ready to step into a key security leadership role with one of London's premier trading firms? Apply now and help us secure the future of global trading May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 17, 2025
Full time
Senior IT Security Engineer London (Hybrid) 80,000 - 85,000 DOE + Bonus + Benefits Join a leading London-based broker and market maker with offices worldwide! We are looking for a Senior IT Security Engineer to play a vital role in safeguarding critical infrastructure and data, working as part of a close-knit, expert IT Security team. The Role You will be instrumental in developing, implementing, and maintaining security solutions that protect systems from ever-evolving cyber threats. You'll serve as the technical lead, drive key security initiatives, and play a pivotal role in mentoring junior team members. Key Responsibilities Monitor, manage, and respond to threats via SIEM, SOAR, and EDR platforms Conduct vulnerability scans and support remediation and risk mitigation efforts Oversee WAF, DDoS, VPN, and perimeter firewalls Manage Email and Web Security Gateways Administer MFA, SSO, PAM, MDM/MAM, and Conditional Access systems Maintain security certificates, encryption keys, and IDS/IPS systems Deliver cybersecurity awareness training and lead ad-hoc security projects Support and resolve issues identified during penetration testing Ideal Experience We're looking for someone with strong hands-on experience in most of the following technologies: Essential: CrowdStrike EDR Mimecast Duo, Okta Rapid7 IVM, Tenable IO or Nessus Palo Alto Firewalls, InTune, Entra ID, Active Directory Desirable: Imperva WAF, Menlo Security, Cisco Secure Access/Umbrella, KnowBe4, AppCheck Ivanti or Automox patching Kali Linux, Metasploit, NMAP, BurpSuite Candidate Profile Professional certifications such as CISM, MS SC100/200/900, OSCP are advantageous Background in financial services, SOC environments, or penetration testing preferred Strong interpersonal and communication skills, with the ability to engage across teams and deliver training effectively Able to manage multiple priorities and collaborate cross-functionally What's on Offer Competitive salary 25 days annual leave plus bank holidays Discretionary annual bonus scheme Contributory pension (SIPP), life assurance, income protection Interest-free season ticket loan Subsidised gym membership Ready to step into a key security leadership role with one of London's premier trading firms? Apply now and help us secure the future of global trading May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
Job Title: 2nd/3rd Line Engineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to 35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to a diverse range of clients across the North West and beyond. Our mission is to provide reliable, proactive, and future-proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated support queries, managing complex IT issues, assisting with project delivery, and contributing to continuous improvement of our support processes. You will work closely with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2nd line engineers and direct liaison with clients for high-priority incidents. Configure, deploy, and maintain hardware and software solutions (workstations, servers, firewalls, etc.). Lead or assist in delivering IT infrastructure projects (e.g., server migrations, Office 365 deployments, network upgrades). Monitor system performance and proactively address potential issues. Maintain clear documentation for client environments and internal knowledge base. Support and contribute to internal training and mentoring of junior staff. Ensure compliance with security best practices and company standards. Provide on-call or out-of-hours support on a rota basis, when required. Required Skills & Experience Proven experience in a 2nd or 3rd line support role, ideally within an MSP environment. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). Virtualisation (Hyper-V and/or VMware). Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and disaster recovery solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools, PSA systems (e.g., ConnectWise, Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+ / Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 17, 2025
Full time
Job Title: 2nd/3rd Line Engineer Location: Lancaster (full-time onsite) Industry: Managed Service Provider Salary: Up to 35k per annum (DOE) About Us We are a fast-growing Managed Service Provider (MSP) based in Lancaster, delivering expert IT support and strategic consultancy to a diverse range of clients across the North West and beyond. Our mission is to provide reliable, proactive, and future-proof IT solutions that empower our clients to focus on what they do best. Role Overview We are looking for a skilled and motivated 2nd/3rd Line IT Support Engineer to join our team. This is a key technical role that involves handling escalated support queries, managing complex IT issues, assisting with project delivery, and contributing to continuous improvement of our support processes. You will work closely with our service desk and projects team, providing high-quality support both remotely and on-site. Key Responsibilities Troubleshoot and resolve complex 2nd/3rd line issues across a range of technologies, including servers, networking, and cloud platforms. Escalation point for 1st/2nd line engineers and direct liaison with clients for high-priority incidents. Configure, deploy, and maintain hardware and software solutions (workstations, servers, firewalls, etc.). Lead or assist in delivering IT infrastructure projects (e.g., server migrations, Office 365 deployments, network upgrades). Monitor system performance and proactively address potential issues. Maintain clear documentation for client environments and internal knowledge base. Support and contribute to internal training and mentoring of junior staff. Ensure compliance with security best practices and company standards. Provide on-call or out-of-hours support on a rota basis, when required. Required Skills & Experience Proven experience in a 2nd or 3rd line support role, ideally within an MSP environment. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365 (Exchange Online, SharePoint, Teams, Intune, Azure AD). Virtualisation (Hyper-V and/or VMware). Networking (TCP/IP, VLANs, firewalls, VPNs, switches, routers). Backup and disaster recovery solutions (e.g., Veeam, Datto, Acronis). Familiarity with RMM tools, PSA systems (e.g., ConnectWise, Autotask), and ticketing platforms. Excellent troubleshooting and customer service skills. Full UK driving licence and access to own vehicle (travel to client sites may be required). Desirable Qualifications Microsoft certifications (e.g., MS-100, AZ-104, MCSA/MCSE) CompTIA Network+ / Security+ ITIL Foundation In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Technical Support Engineer / Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer / Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer / Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and switching faults, and both fixed and Wi-Fi infrastructure. Perform RF diagnostics and interpret satellite link data to resolve issues and generate reports. Support training and development across the shift team, sharing technical knowledge and updates. Maintain up-to-date knowledge of the full product and service portfolio to effectively support frontline teams. IT Infrastructure Support Responsibilities Build and maintain IT hosting infrastructure including storage, virtual environments, email systems, and backup solutions. Maintain telephony systems and assist with deployment and setup of hardware. Provide technical support to internal users and nominated external customers, owning issues through to resolution. Participate in the 24/7 on-call IT support rota, including remote and on-site support for corporate and customer networks. Continue RF troubleshooting and contribute to ad hoc network performance reporting. Responsibilities of a Technical Support Engineer / Field & Remote Support Engineer Exercise sound judgement and problem-solving skills during high-pressure incidents. Take ownership of issues and tasks, ensuring resolution and customer satisfaction. Prioritise workload effectively to meet critical SLAs and customer expectations. Essential Skills & Experience of Technical Support Engineer / Field & Remote Support Engineer Strong customer service orientation with excellent communication skills. Able to work independently and manage workload without supervision. Quick learner with the ability to understand and support a wide range of technologies. Capable of clearly explaining technical issues over the phone or in meetings. Previous experience in a Network Operations Centre or Customer Support environment. Technical engineering or field support background. Familiarity with MOD systems and communications equipment. Experience with satellite systems including Inmarsat, VSAT (Intellian, Seatel, T&T), Iridium, Thuraya, and GX. IP networking knowledge (CCNA, JNCIA or equivalent certifications).
Jun 17, 2025
Full time
Technical Support Engineer / Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer / Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer / Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and switching faults, and both fixed and Wi-Fi infrastructure. Perform RF diagnostics and interpret satellite link data to resolve issues and generate reports. Support training and development across the shift team, sharing technical knowledge and updates. Maintain up-to-date knowledge of the full product and service portfolio to effectively support frontline teams. IT Infrastructure Support Responsibilities Build and maintain IT hosting infrastructure including storage, virtual environments, email systems, and backup solutions. Maintain telephony systems and assist with deployment and setup of hardware. Provide technical support to internal users and nominated external customers, owning issues through to resolution. Participate in the 24/7 on-call IT support rota, including remote and on-site support for corporate and customer networks. Continue RF troubleshooting and contribute to ad hoc network performance reporting. Responsibilities of a Technical Support Engineer / Field & Remote Support Engineer Exercise sound judgement and problem-solving skills during high-pressure incidents. Take ownership of issues and tasks, ensuring resolution and customer satisfaction. Prioritise workload effectively to meet critical SLAs and customer expectations. Essential Skills & Experience of Technical Support Engineer / Field & Remote Support Engineer Strong customer service orientation with excellent communication skills. Able to work independently and manage workload without supervision. Quick learner with the ability to understand and support a wide range of technologies. Capable of clearly explaining technical issues over the phone or in meetings. Previous experience in a Network Operations Centre or Customer Support environment. Technical engineering or field support background. Familiarity with MOD systems and communications equipment. Experience with satellite systems including Inmarsat, VSAT (Intellian, Seatel, T&T), Iridium, Thuraya, and GX. IP networking knowledge (CCNA, JNCIA or equivalent certifications).
Technical Support Engineer / Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer / Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer / Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and switching faults, and both fixed and Wi-Fi infrastructure. Perform RF diagnostics and interpret satellite link data to resolve issues and generate reports. Support training and development across the shift team, sharing technical knowledge and updates. Maintain up-to-date knowledge of the full product and service portfolio to effectively support frontline teams. IT Infrastructure Support Responsibilities Build and maintain IT hosting infrastructure including storage, virtual environments, email systems, and backup solutions. Maintain telephony systems and assist with deployment and setup of hardware. Provide technical support to internal users and nominated external customers, owning issues through to resolution. Participate in the 24/7 on-call IT support rota, including remote and on-site support for corporate and customer networks. Continue RF troubleshooting and contribute to ad hoc network performance reporting. Responsibilities of a Technical Support Engineer / Field & Remote Support Engineer Exercise sound judgement and problem-solving skills during high-pressure incidents. Take ownership of issues and tasks, ensuring resolution and customer satisfaction. Prioritise workload effectively to meet critical SLAs and customer expectations. Essential Skills & Experience of Technical Support Engineer / Field & Remote Support Engineer Strong customer service orientation with excellent communication skills. Able to work independently and manage workload without supervision. Quick learner with the ability to understand and support a wide range of technologies. Capable of clearly explaining technical issues over the phone or in meetings. Previous experience in a Network Operations Centre or Customer Support environment. Technical engineering or field support background. Familiarity with MOD systems and communications equipment. Experience with satellite systems including Inmarsat, VSAT (Intellian, Seatel, T&T), Iridium, Thuraya, and GX. IP networking knowledge (CCNA, JNCIA or equivalent certifications).
Jun 17, 2025
Full time
Technical Support Engineer / Field & Remote Support Engineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a Technical Support Engineer / Field & Remote Support Engineer you will play a key role within the Global Technical Support Team, providing high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based in Redruth, Cornwall, this position plays a crucial part in delivering reliable service 24/7/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of Technical Support Engineer / Field & Remote Support Engineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are met or exceeded. Provide 2nd line technical support across multiple systems and services using multi-carrier bearers (Ka/Ku/L Band, LTE), bespoke virtual environments, and related infrastructure. Proactively monitor network systems, investigate alerts, issue reports, and resolve service-related incidents. Troubleshoot IP networks, routing and switching faults, and both fixed and Wi-Fi infrastructure. Perform RF diagnostics and interpret satellite link data to resolve issues and generate reports. Support training and development across the shift team, sharing technical knowledge and updates. Maintain up-to-date knowledge of the full product and service portfolio to effectively support frontline teams. IT Infrastructure Support Responsibilities Build and maintain IT hosting infrastructure including storage, virtual environments, email systems, and backup solutions. Maintain telephony systems and assist with deployment and setup of hardware. Provide technical support to internal users and nominated external customers, owning issues through to resolution. Participate in the 24/7 on-call IT support rota, including remote and on-site support for corporate and customer networks. Continue RF troubleshooting and contribute to ad hoc network performance reporting. Responsibilities of a Technical Support Engineer / Field & Remote Support Engineer Exercise sound judgement and problem-solving skills during high-pressure incidents. Take ownership of issues and tasks, ensuring resolution and customer satisfaction. Prioritise workload effectively to meet critical SLAs and customer expectations. Essential Skills & Experience of Technical Support Engineer / Field & Remote Support Engineer Strong customer service orientation with excellent communication skills. Able to work independently and manage workload without supervision. Quick learner with the ability to understand and support a wide range of technologies. Capable of clearly explaining technical issues over the phone or in meetings. Previous experience in a Network Operations Centre or Customer Support environment. Technical engineering or field support background. Familiarity with MOD systems and communications equipment. Experience with satellite systems including Inmarsat, VSAT (Intellian, Seatel, T&T), Iridium, Thuraya, and GX. IP networking knowledge (CCNA, JNCIA or equivalent certifications).
Role overview: Working for a global System Integrator (SI), reporting into the enterprise organisations' project manager, this role will support design and implementation of an enterprise network monitoring solution for Process Control Networks. The Security Solution Architect will have responsibility for the solution architecture (both functional and technical). He/She will also be accountable for all the process related aspects of architecture, which include formal engagement with the project manager, project lead architect, and the project team members, adoption-of and compliance-with the Architecture Common Process (Architecture Quality Plans, Design Reviews, etc.) and the delivery of all the required architecture artefacts. Essential Job Functions: Responsible for the high and low level architecture design and implementation. Responsible for the creation of the architecture quality plan which defines the content, scope and objectives of the architecture activities for the project. Creates all conceptual, logical, and physical architecture deliverables documented and agreed to in the architecture quality plan. Produce and maintain all architecture artefacts including vision, principles, constraints, standards, high and low level design etc. Ensure that organisational standards, security solutions/methods and architectures are followed to mitigate security risks. Ensure that proposed high level and low level designs adequately mitigate identified information risks. Create technical implementation plans needed to install security solutions in process control environments. Act as a point of contact for any technical issues within the project. Interface with architecture, network, operations and business stakeholders to ensure that proposed designs address organisational needs. Build effective partnerships with vendors, peer architects, DS&R teams and Operational Service lines. Work with the technical engineers during the full implementation lifecycle and help validate and install the solution. Main Tasks & Responsibilities: Pre-Deployment: Participate in Site Engagement call to gather inputs to technical questionnaire Request & gather physical & local Network Diagrams Request physical details of cabinets, rack locations, buildings, power, etc. Draft Low Level Design Document (LLD) Review Draft LLD with site Update & Issue LLD for internal review and sign off Draft and complete Site Implementation Plan (SIP) Provide FWRC input to Deployment Managers Participate and conduct LLD Peer Reviews Participate and conduct Implementation Plan Peer Reviews Deployment (in conjunction with Site): Provide technical support during implementation. Post Deployment: Ensure that LLD design and drawing is up to date with all site details, drawings, and site specific information Post all FWRC forms, LLD, SIP and site documentation on site SharePoint folder Pre-requisites: Knowledge and experience with industrial control systems and networks. In depth knowledge of networking devices such as Firewalls, Proxy servers, Routers, Switches, TAPs etc. In depth knowledge of networking protocols HTTP, VOIP, TCP/IP, NAT'ing etc. Good understanding of network cabling e.g. copper, fiber and their characteristics. Hold CCNA, CCNP, CCIE or similar Network/Security certification. Strong understanding of TCP/IP, OSI and Purdue Reference Model concepts. Hands-on experience with network devices (switches, routers, firewalls, ect.) in a process control environment. Excellent troubleshooting skills across IT and process control network disciplines. Excellent communication and influencing skills. Ability to analyse complex technical issues and provide options to overcome challenges. Must be a self-starter with the ability and drive to own and deliver a project work package within minimum guidance and support. Desirables: PCN Monitoring Experience CISSP, GICSP, ect TOGAF certification preferred Good working knowledge of ITIL principles. Must have minimum of 6 years' experience working for a global fortune 100 company within network or solutions delivery team. Must have a full appreciation and/or worked within a global operation's team. Further info: Competitive Basic / day rate London To apply: Please either register your CV and complete the information fields requested or send your CV to referencing LCL111 and your current salary
Jun 17, 2025
Full time
Role overview: Working for a global System Integrator (SI), reporting into the enterprise organisations' project manager, this role will support design and implementation of an enterprise network monitoring solution for Process Control Networks. The Security Solution Architect will have responsibility for the solution architecture (both functional and technical). He/She will also be accountable for all the process related aspects of architecture, which include formal engagement with the project manager, project lead architect, and the project team members, adoption-of and compliance-with the Architecture Common Process (Architecture Quality Plans, Design Reviews, etc.) and the delivery of all the required architecture artefacts. Essential Job Functions: Responsible for the high and low level architecture design and implementation. Responsible for the creation of the architecture quality plan which defines the content, scope and objectives of the architecture activities for the project. Creates all conceptual, logical, and physical architecture deliverables documented and agreed to in the architecture quality plan. Produce and maintain all architecture artefacts including vision, principles, constraints, standards, high and low level design etc. Ensure that organisational standards, security solutions/methods and architectures are followed to mitigate security risks. Ensure that proposed high level and low level designs adequately mitigate identified information risks. Create technical implementation plans needed to install security solutions in process control environments. Act as a point of contact for any technical issues within the project. Interface with architecture, network, operations and business stakeholders to ensure that proposed designs address organisational needs. Build effective partnerships with vendors, peer architects, DS&R teams and Operational Service lines. Work with the technical engineers during the full implementation lifecycle and help validate and install the solution. Main Tasks & Responsibilities: Pre-Deployment: Participate in Site Engagement call to gather inputs to technical questionnaire Request & gather physical & local Network Diagrams Request physical details of cabinets, rack locations, buildings, power, etc. Draft Low Level Design Document (LLD) Review Draft LLD with site Update & Issue LLD for internal review and sign off Draft and complete Site Implementation Plan (SIP) Provide FWRC input to Deployment Managers Participate and conduct LLD Peer Reviews Participate and conduct Implementation Plan Peer Reviews Deployment (in conjunction with Site): Provide technical support during implementation. Post Deployment: Ensure that LLD design and drawing is up to date with all site details, drawings, and site specific information Post all FWRC forms, LLD, SIP and site documentation on site SharePoint folder Pre-requisites: Knowledge and experience with industrial control systems and networks. In depth knowledge of networking devices such as Firewalls, Proxy servers, Routers, Switches, TAPs etc. In depth knowledge of networking protocols HTTP, VOIP, TCP/IP, NAT'ing etc. Good understanding of network cabling e.g. copper, fiber and their characteristics. Hold CCNA, CCNP, CCIE or similar Network/Security certification. Strong understanding of TCP/IP, OSI and Purdue Reference Model concepts. Hands-on experience with network devices (switches, routers, firewalls, ect.) in a process control environment. Excellent troubleshooting skills across IT and process control network disciplines. Excellent communication and influencing skills. Ability to analyse complex technical issues and provide options to overcome challenges. Must be a self-starter with the ability and drive to own and deliver a project work package within minimum guidance and support. Desirables: PCN Monitoring Experience CISSP, GICSP, ect TOGAF certification preferred Good working knowledge of ITIL principles. Must have minimum of 6 years' experience working for a global fortune 100 company within network or solutions delivery team. Must have a full appreciation and/or worked within a global operation's team. Further info: Competitive Basic / day rate London To apply: Please either register your CV and complete the information fields requested or send your CV to referencing LCL111 and your current salary
I am working with a consultancy feeding into wellness service who are looking for a Cloud/ infrastructure engineer to join a 6 month project. Inside IR35 6 month contract Rate: 500+ per day Skills required: - Performed migrations of Windows Servers to Azure IaaS - Experience of O365 tenant to tenant migrations - Demonstrate extensive experience working as a cloud/infrastructure engineer/senior engineer or in similar IT roles. - Multi-site and multi forest Active Directory environments, group policy and DNS. - Common Microsoft cloud technologies such as Azure, M365, Azure AD & Intune. - Extensive experience working with cloud, server, desktop, network and telephony providers. - Layer2/3, dynamic routing, MPLS, SDWAN and Firewall management. - IT security practices and the implementation of tools that provide MFA, DLP, Proxy services, encryption, event logging and alerting. - Extensive experience of Azure cost management. - Experience of Azure Files and migrations from DFS/Standard Shares.
Jun 17, 2025
Contractor
I am working with a consultancy feeding into wellness service who are looking for a Cloud/ infrastructure engineer to join a 6 month project. Inside IR35 6 month contract Rate: 500+ per day Skills required: - Performed migrations of Windows Servers to Azure IaaS - Experience of O365 tenant to tenant migrations - Demonstrate extensive experience working as a cloud/infrastructure engineer/senior engineer or in similar IT roles. - Multi-site and multi forest Active Directory environments, group policy and DNS. - Common Microsoft cloud technologies such as Azure, M365, Azure AD & Intune. - Extensive experience working with cloud, server, desktop, network and telephony providers. - Layer2/3, dynamic routing, MPLS, SDWAN and Firewall management. - IT security practices and the implementation of tools that provide MFA, DLP, Proxy services, encryption, event logging and alerting. - Extensive experience of Azure cost management. - Experience of Azure Files and migrations from DFS/Standard Shares.
Salary: £80,000 to £100,000 plus on-call bonus Benefits: Private health insurance, Nest pension scheme, competitive holiday allowance, home office equipment, and more Experience: Minimum ten years in a related role, including at least two in a team lead or management position Type: Full-time (37.5 hours) or part-time (4-day week, 32 hours) with flexitime policy Location: Remote (occasional travel to London) About the role We are seeking a fully remote Software Engineering Manager responsible for the daily operations of the NewsNow platform and leading our small development team to deliver impactful product improvements aligned with our mission to provide leading news aggregation services. You and your skills The ideal candidate will: Possess a highly analytical mindset, supported by a degree in mathematics, computer science, statistics, physics, or equivalent experience Have strong coding skills in high-level languages such as Perl, Python, C/C++, Go, Rust, NodeJS, Java, or similar, with a flexible approach to learning new languages Be experienced with Perl, Python 3, and NodeJS, and willing to work with or learn these technologies Possess robust scripting skills (Bash, Perl, Python) Exhibit excellent communication skills, both written and verbal, capable of engaging in technical discussions confidently Be proficient in Linux server and system administration (e.g., package management, kernel updates, filesystems, volume management) Have experience managing containerized workloads using Docker or Kubernetes Be an expert in Root Cause Analysis Have a strong desire to learn new skills and technologies, with proven research capabilities and adaptability Possess at least two years of experience training and leading teams to deliver projects on time and within budget Be willing to lead from the front and take responsibility for team performance Additionally, the candidate should have experience or understanding of at least three of the following areas, with the ability to learn others as needed: Distributed or large-scale systems MySQL/SQL database design, query optimization, and administration Web development using HTML, CSS, JavaScript, Vue/React Apache web server and related modules Cloud platforms such as AWS, Google Cloud, Azure CI/CD pipeline setup, testing, and administration Networking and firewall configuration Natural language processing Responsibilities Leading, motivating, and managing the development team Assign work based on business priorities and team skills Support team members' growth and learning Monitor and report on team performance Maintain high team motivation and focus on delivery Design, develop, and implement solutions Develop expertise in all NewsNow systems and languages Scope, design, and build both frontend and backend components Maintain standards for security, scalability, and maintainability Resolve complex bugs and issues Monitoring, maintenance, and administration of production systems Manage servers running Debian Linux and containerized workloads (Docker Swarm) Oversee replicated databases (MySQL) and volume management (LVM, ZFS) Configure firewalls (iptables/nftables) and routing protocols (BGP, OSPF) Participate in on-call support and resolve production outages Training will be provided on specific technologies used in our stack. Apply now
Jun 17, 2025
Full time
Salary: £80,000 to £100,000 plus on-call bonus Benefits: Private health insurance, Nest pension scheme, competitive holiday allowance, home office equipment, and more Experience: Minimum ten years in a related role, including at least two in a team lead or management position Type: Full-time (37.5 hours) or part-time (4-day week, 32 hours) with flexitime policy Location: Remote (occasional travel to London) About the role We are seeking a fully remote Software Engineering Manager responsible for the daily operations of the NewsNow platform and leading our small development team to deliver impactful product improvements aligned with our mission to provide leading news aggregation services. You and your skills The ideal candidate will: Possess a highly analytical mindset, supported by a degree in mathematics, computer science, statistics, physics, or equivalent experience Have strong coding skills in high-level languages such as Perl, Python, C/C++, Go, Rust, NodeJS, Java, or similar, with a flexible approach to learning new languages Be experienced with Perl, Python 3, and NodeJS, and willing to work with or learn these technologies Possess robust scripting skills (Bash, Perl, Python) Exhibit excellent communication skills, both written and verbal, capable of engaging in technical discussions confidently Be proficient in Linux server and system administration (e.g., package management, kernel updates, filesystems, volume management) Have experience managing containerized workloads using Docker or Kubernetes Be an expert in Root Cause Analysis Have a strong desire to learn new skills and technologies, with proven research capabilities and adaptability Possess at least two years of experience training and leading teams to deliver projects on time and within budget Be willing to lead from the front and take responsibility for team performance Additionally, the candidate should have experience or understanding of at least three of the following areas, with the ability to learn others as needed: Distributed or large-scale systems MySQL/SQL database design, query optimization, and administration Web development using HTML, CSS, JavaScript, Vue/React Apache web server and related modules Cloud platforms such as AWS, Google Cloud, Azure CI/CD pipeline setup, testing, and administration Networking and firewall configuration Natural language processing Responsibilities Leading, motivating, and managing the development team Assign work based on business priorities and team skills Support team members' growth and learning Monitor and report on team performance Maintain high team motivation and focus on delivery Design, develop, and implement solutions Develop expertise in all NewsNow systems and languages Scope, design, and build both frontend and backend components Maintain standards for security, scalability, and maintainability Resolve complex bugs and issues Monitoring, maintenance, and administration of production systems Manage servers running Debian Linux and containerized workloads (Docker Swarm) Oversee replicated databases (MySQL) and volume management (LVM, ZFS) Configure firewalls (iptables/nftables) and routing protocols (BGP, OSPF) Participate in on-call support and resolve production outages Training will be provided on specific technologies used in our stack. Apply now
