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Head of Accounting Technology - Vice President
MUFG
Social network you want to login/join with: Head of Accounting Technology - Vice President, London col-narrow-left Client: MUFG Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 8fb95f3eecfc Job Views: 7 Posted: 14.07.2025 Expiry Date: 28.08.2025 col-wide Job Description: Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The Finance Technology Team is responsible for providing support and development of technologies for the Finance department within the Group. The Head of Accounting Technology will be responsible for managing a team of on-shore and off-shore technologists servicing Finance's Accounting & General Ledger requirements within the international MUS group, EMEA Bank, MBE, MUMSS and MUFG Bank Tokyo. NUMBER OF DIRECT REPORTS Approx. 10-20 direct reports Team leader on ERP and Financial Reporting software leading both support and change management comprising of team of full time employees and off-shore managed services consultants. MAIN PURPOSE OF THE ROLE Manage the support and enhancement of accounting technologies used by MUFG Bank (EMEA) and MUFG Securities (International) including General Ledger, Financial Accounting Hub for revenue accounting, procure to pay, expense management, project financial accounting, cash management & fixed asset management. Hold regular BaU meetings with accurate appraisal of the book of work , highlighting progress, blockers , test windows etc. Ensure the SDLC is being adhered to and changes are subjected to the appropriate levels of QA. Review releases and ensure internal change standards and policies are adhered to and providing feedback on any gaps or re-work required. Responsible for shaping functional and technical design of the accounting platforms in line with the firm business objectives and regulatory obligations Lead a technology team of 10+ members responsible for development, support, testing and developing the accounting platforms. This is across BAU support and change/project development and requires a detailed understanding of the underlying platforms in place. Maintain a robust GITC environment, working with Information Security to ensure a high level of security standards are complied with. In addition, supporting annual audit to demonstrate the high levels of governance and controls in place. Participate on projects and long term change objectives. Work across the organisation and branch out to work neighbouring teams on ensuring successful and high quality changes are transitioned into the live production environment, providing technical leadership in working groups or steering committee meetings. Ensuring appropriate levels of support are available to the relevant business departments to agreed standards, SLAs and KPIs for Finance across the EMEA, Americas, and Asia & Tokyo. KEY RESPONSIBILITIES Service Execution To provide functional accounting technology subject matter expertise supporting the gathering of requirements for major change initiatives as well problem solving to resolve BAU issues. Deliver a reliable, robust, sustainable and efficient accounting technology operating model by leveraging best practices from both Bank and Securities teams, working closely with our end-users across the organisation and providing regular updates on status and progress of IT related matters. Facilitate the validation of new products which require accounting for support and sign-off. Promote a dynamic and innovative culture that works responsive to business demands for change within the capacity of BAU. To support the Delivery of Business sponsored project programmes. Responsibilities include:Liaising with project team members at all levels (Program/Project Managers, Business users/teams, Senior Management, Steering Groups, Technology teams, Analysts, Developers, Testers),Contributing towards funding submissionsManaging & understanding scope taking a pragmatic and balanced approachValidating target architectures proposalActively participate in working groupsApproving and supervising the transition into production Partner with colleagues across the business including Finance, business planning teams, PMO office, QA and testing, business analysis teams, senior management etc. To provide proactive Technology support during time critical periods for Financial & regulatory reporting. To maintain appropriate service standards, SLAs, KPIs and targets, ensuring they are reflective of the evolving business needs and expectations. To maintain system performance and stability through housekeeping & maintenance initiatives. To manage annual Disaster Recovery and fire-drill scenarios for affected systems To ensure confidential and sensitive data is controlled and managed in accordance with internal and external policies To manage vendor relationships to drive strategic values e.g. service quality, agility and cost align with the wider EMEA IT strategic objectives. Governance To ensure technology adheres to EMEA IT Risk and Control; all regulatory requirements are fully complied with, including SOX. Highlight major issues or risks to senior management in an appropriate timescale Ensure data is secure with only appropriate personnel provided access and information sharing complies with Information Security policies. Develop systems in line with the Medium Term Business plan. Culture and Leadership Provide guidance and leadership to accounting technology team members, nurturing talent and providing opportunities for career development. Promote MUFG values-led culture which is inclusive and diverse. Build strong partnerships with internal and external stakeholders influence change and promote technical credibility and provide world class technology services. WORK EXPERIENCE Must have a good understanding of technology used in Finance and experience working with key financial functions such as management of a General Ledger, Financial reporting (balance sheet, P&L, Income statement), revenue and expense management, reconciliation and controls. Have worked for a large global organisation with multiple entities, multiple currencies, multiple reporting calendars, preferably in a support function and understand the importance of acting with urgency Proven track record of successful delivery of projects using both on-premise & cloud based technologies. Possess vertical within the financial services sector and have a broad understanding of the wider finance industry and economy we operate in. A robust understanding of Finance's accounting reporting requirements including month end reporting on trial balance, tax filings, balance sheet disclosures plus year-end P&L management Detailed understanding of reporting and data warehouses including industry standard practices around Business Intelligence solutions for Finance Experience in managing teams, developing & nurturing talent Strong track record of building effective partnerships with peers. Proven experience of managing a 24/7 production environment. SKILLS AND EXPERIENCE Functional / Technical Competencies: Understanding of key accounting functions and understand how modern Technology platforms services those functions, particularly cloud based software and solutions including core technologies such as integration tools and software, relational databases, ETLs, scheduling and orchestration Expert understanding of accounting concepts and principals such as double entry accounting, trial balance, financial statements, month-end reporting, adjustments and reversals, debtors/creditors, profit and loss, income statement, depreciation methods, bank statement reconciliations, attestations Excellent understanding of a General Ledger and how it used across a large complex enterprise, including global organisation structures , chart of accounts, multi-GAAP environments including local GAAP and IFRS, balance revaluation, adjustments processing, foreign currency translations and FX management, translations, cross validation security rules, intercompany accounting and eliminations, group wide consolidation etc. Knowledge of core financial sub ledgers such as invoice and payments, workflow approval rules, payment formats and bank integration, procure to pay workflow processes, corporate expense credit card integration, departmental allocations, reconciliations and exception handling, supplier and customer management etc Knowledge of Asset Management and Project Costing including WBS structures and formats . click apply for full job details
Jul 18, 2025
Full time
Social network you want to login/join with: Head of Accounting Technology - Vice President, London col-narrow-left Client: MUFG Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 8fb95f3eecfc Job Views: 7 Posted: 14.07.2025 Expiry Date: 28.08.2025 col-wide Job Description: Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The Finance Technology Team is responsible for providing support and development of technologies for the Finance department within the Group. The Head of Accounting Technology will be responsible for managing a team of on-shore and off-shore technologists servicing Finance's Accounting & General Ledger requirements within the international MUS group, EMEA Bank, MBE, MUMSS and MUFG Bank Tokyo. NUMBER OF DIRECT REPORTS Approx. 10-20 direct reports Team leader on ERP and Financial Reporting software leading both support and change management comprising of team of full time employees and off-shore managed services consultants. MAIN PURPOSE OF THE ROLE Manage the support and enhancement of accounting technologies used by MUFG Bank (EMEA) and MUFG Securities (International) including General Ledger, Financial Accounting Hub for revenue accounting, procure to pay, expense management, project financial accounting, cash management & fixed asset management. Hold regular BaU meetings with accurate appraisal of the book of work , highlighting progress, blockers , test windows etc. Ensure the SDLC is being adhered to and changes are subjected to the appropriate levels of QA. Review releases and ensure internal change standards and policies are adhered to and providing feedback on any gaps or re-work required. Responsible for shaping functional and technical design of the accounting platforms in line with the firm business objectives and regulatory obligations Lead a technology team of 10+ members responsible for development, support, testing and developing the accounting platforms. This is across BAU support and change/project development and requires a detailed understanding of the underlying platforms in place. Maintain a robust GITC environment, working with Information Security to ensure a high level of security standards are complied with. In addition, supporting annual audit to demonstrate the high levels of governance and controls in place. Participate on projects and long term change objectives. Work across the organisation and branch out to work neighbouring teams on ensuring successful and high quality changes are transitioned into the live production environment, providing technical leadership in working groups or steering committee meetings. Ensuring appropriate levels of support are available to the relevant business departments to agreed standards, SLAs and KPIs for Finance across the EMEA, Americas, and Asia & Tokyo. KEY RESPONSIBILITIES Service Execution To provide functional accounting technology subject matter expertise supporting the gathering of requirements for major change initiatives as well problem solving to resolve BAU issues. Deliver a reliable, robust, sustainable and efficient accounting technology operating model by leveraging best practices from both Bank and Securities teams, working closely with our end-users across the organisation and providing regular updates on status and progress of IT related matters. Facilitate the validation of new products which require accounting for support and sign-off. Promote a dynamic and innovative culture that works responsive to business demands for change within the capacity of BAU. To support the Delivery of Business sponsored project programmes. Responsibilities include:Liaising with project team members at all levels (Program/Project Managers, Business users/teams, Senior Management, Steering Groups, Technology teams, Analysts, Developers, Testers),Contributing towards funding submissionsManaging & understanding scope taking a pragmatic and balanced approachValidating target architectures proposalActively participate in working groupsApproving and supervising the transition into production Partner with colleagues across the business including Finance, business planning teams, PMO office, QA and testing, business analysis teams, senior management etc. To provide proactive Technology support during time critical periods for Financial & regulatory reporting. To maintain appropriate service standards, SLAs, KPIs and targets, ensuring they are reflective of the evolving business needs and expectations. To maintain system performance and stability through housekeeping & maintenance initiatives. To manage annual Disaster Recovery and fire-drill scenarios for affected systems To ensure confidential and sensitive data is controlled and managed in accordance with internal and external policies To manage vendor relationships to drive strategic values e.g. service quality, agility and cost align with the wider EMEA IT strategic objectives. Governance To ensure technology adheres to EMEA IT Risk and Control; all regulatory requirements are fully complied with, including SOX. Highlight major issues or risks to senior management in an appropriate timescale Ensure data is secure with only appropriate personnel provided access and information sharing complies with Information Security policies. Develop systems in line with the Medium Term Business plan. Culture and Leadership Provide guidance and leadership to accounting technology team members, nurturing talent and providing opportunities for career development. Promote MUFG values-led culture which is inclusive and diverse. Build strong partnerships with internal and external stakeholders influence change and promote technical credibility and provide world class technology services. WORK EXPERIENCE Must have a good understanding of technology used in Finance and experience working with key financial functions such as management of a General Ledger, Financial reporting (balance sheet, P&L, Income statement), revenue and expense management, reconciliation and controls. Have worked for a large global organisation with multiple entities, multiple currencies, multiple reporting calendars, preferably in a support function and understand the importance of acting with urgency Proven track record of successful delivery of projects using both on-premise & cloud based technologies. Possess vertical within the financial services sector and have a broad understanding of the wider finance industry and economy we operate in. A robust understanding of Finance's accounting reporting requirements including month end reporting on trial balance, tax filings, balance sheet disclosures plus year-end P&L management Detailed understanding of reporting and data warehouses including industry standard practices around Business Intelligence solutions for Finance Experience in managing teams, developing & nurturing talent Strong track record of building effective partnerships with peers. Proven experience of managing a 24/7 production environment. SKILLS AND EXPERIENCE Functional / Technical Competencies: Understanding of key accounting functions and understand how modern Technology platforms services those functions, particularly cloud based software and solutions including core technologies such as integration tools and software, relational databases, ETLs, scheduling and orchestration Expert understanding of accounting concepts and principals such as double entry accounting, trial balance, financial statements, month-end reporting, adjustments and reversals, debtors/creditors, profit and loss, income statement, depreciation methods, bank statement reconciliations, attestations Excellent understanding of a General Ledger and how it used across a large complex enterprise, including global organisation structures , chart of accounts, multi-GAAP environments including local GAAP and IFRS, balance revaluation, adjustments processing, foreign currency translations and FX management, translations, cross validation security rules, intercompany accounting and eliminations, group wide consolidation etc. Knowledge of core financial sub ledgers such as invoice and payments, workflow approval rules, payment formats and bank integration, procure to pay workflow processes, corporate expense credit card integration, departmental allocations, reconciliations and exception handling, supplier and customer management etc Knowledge of Asset Management and Project Costing including WBS structures and formats . click apply for full job details
Senior Security Engineer
Zitko Group Ltd Bristol, Gloucestershire
Job Title: Senior Security EngineerLocation: Brentford HQ - Travel to Central London, South Coast and Bristol (South/West of the UK)Salary: £40,000 to £50,000 D.O.EReports to: Technical ManagerJob Type: Full-Time Overview:My client is seeking an experienced and motivated Senior Security Engineer to join a growing, forward-thinking security technology company delivering high-quality installations across complex environments nationwide. This role is ideal for someone with a strong background in the installation and commissioning of integrated security systems, mainly IP CCTV, access control, and intruder alarm solutions. You'll be working across a range of critical infrastructure and high-security environments such as airports, police stations, and government facilities. This is a field-based leadership role requiring a deep understanding of industry best practices and regulations, as well as a proactive approach to problem-solving and project execution. Key Responsibilities: Lead and supervise the installation and commissioning of electronic security systems including CCTV, access control, and intruder alarms. Perform on-site testing and troubleshooting to ensure system functionality aligns with client requirements and regulatory standards. Maintain clear, accurate documentation of all completed works and share updates with internal project teams. Provide on-site technical support and respond to service or commissioning issues with urgency and professionalism. Collaborate with clients and stakeholders to ensure satisfaction and resolve any engineering escalations effectively. Ensure compliance with health and safety regulations across all project phases. Assist with site surveys, technical design inputs, and engineering planning where required. Uphold and promote the company's values through exemplary customer service and technical excellence. Security Systems & Standards:You will work with leading-edge security technologies and operate within environments governed by NSI Gold standards, including familiarity with: BAFE, SSAIB, and NSI requirements Technical standards such as NCP104, NCP109, and PD6662 Platforms from leading security manufacturers (details shared at interview stage) Required Experience & Skills: Minimum 4 years' hands-on experience in electronic security system installation and commissioning. Strong working knowledge of CCTV, access control, and intruder alarm systems. Full UK working rights and a valid driving license. Experience working in secure or regulated environments. Excellent communication skills and ability to work collaboratively with multidisciplinary teams. Self-motivated with a solutions-focused attitude. Desirable Certifications: NPPV Level 3 and enhanced DBS clearance (or ability to obtain). CSCS / ECS card. SSSTS or SMSTS. IPAF, PASMA, or Asbestos Awareness certifications. Additional Vetting:Due to the nature of the environments involved, candidates must be willing to undergo comprehensive background screening, including criminal and financial checks, to comply with BS7858 standards and client-specific requirements. I am a dedicated and driven professional, known for my hard-working nature and unwavering enthusiasm. I thrive in dynamic environments, where my proactive approach and strong work ethic enable me to consistently deliver outstanding results. Job Title: Senior Accountant Location: Milpitas, CA (Hybrid - 3 Days Onsite / 2 Days Remote) Salary: $110,000 - $120,000 per year Employment Type: Full-Time Overview: We are Fire & Security Engineer - Preston/Liverpool/Manchester£36,000 to £38,000 basic Zitko are delighted to be recruiting for a leading UK provider of advanced security Position: Head of IT and Digital Services Location: Manchester Employment Type: Full-Time Package: £70K - £80K DOE plus benefits We're looking for an ambitious, hands-on IT Job Title: Gate and Barrier Service Engineer - Midlands Location: Ideally based Birmingham, covering Midlands and South-West/South Wales Salary: £33,500 to £37,500 basic - Job Title: Security Engineer Location: North Midlands - Between Birmingham and Leeds with UK travel Working Hours: 8.30-5.30 Monday to Thursday / 8.30 - 4.30 Friday Annual leave Materials Handler Vacancy! We're looking for a Pick & Pull Associate to join our warehouse team and help ensure materials and equipment are handled, organized, and Job Title: Fire Alarm Engineer Location: Kent/South London Salary: £36,000 to £45,000 Contract: Full-time, 8.30am to 5.00pm Join an award-winning, rapidly growing fire and Job Title: Gate and Barrier Service Engineer Location: London/Essex based Salary: £40,000 to £42,000 basic - door to door travel Contract: Full-time, 42.5 hours per week Field Service & Maintenance Fire Alarm Engineer - Central London Salary : £35,000 to £39,000 Hours/Shift: Mon-Fri : 8:30am - 5pm 40 hours per week Apply to one of Job Title: Senior Accountant Location: Milpitas, CA (Hybrid - 3 Days Onsite / 2 Days Remote) Salary: $110,000 - $120,000 per year Employment Type: Full-Time Overview: We are Fire & Security Engineer - Preston/Liverpool/Manchester£36,000 to £38,000 basic Zitko are delighted to be recruiting for a leading UK provider of advanced security Position: Head of IT and Digital Services Location: Manchester Employment Type: Full-Time Package: £70K - £80K DOE plus benefits We're looking for an ambitious, hands-on IT Job Title: Gate and Barrier Service Engineer - Midlands Location: Ideally based Birmingham, covering Midlands and South-West/South Wales Salary: £33,500 to £37,500 basic - Job Title: Security Engineer Location: North Midlands - Between Birmingham and Leeds with UK travel Working Hours: 8.30-5.30 Monday to Thursday / 8.30 - 4.30 Friday Annual leave Materials Handler Vacancy! We're looking for a Pick & Pull Associate to join our warehouse team and help ensure materials and equipment are handled, organized, and Job Title: Fire Alarm Engineer Location: Kent/South London Salary: £36,000 to £45,000 Contract: Full-time, 8.30am to 5.00pm Join an award-winning, rapidly growing fire and Job Title: Gate and Barrier Service Engineer Location: London/Essex based Salary: £40,000 to £42,000 basic - door to door travel Contract: Full-time, 42.5 hours per week Field Service & Maintenance Fire Alarm Engineer - Central London Salary : £35,000 to £39,000 Hours/Shift: Mon-Fri : 8:30am - 5pm 40 hours per week Apply to one of Job Title: Senior Accountant Location: Milpitas, CA (Hybrid - 3 Days Onsite / 2 Days Remote) Salary: $110,000 - $120,000 per year Employment Type: Full-Time Overview: We are Fire & Security Engineer - Preston/Liverpool/Manchester£36,000 to £38,000 basic Zitko are delighted to be recruiting for a leading UK provider of advanced security Position: Head of IT and Digital Services Location: Manchester Employment Type: Full-Time Package: £70K - £80K DOE plus benefits We're looking for an ambitious, hands-on IT Job Title: Gate and Barrier Service Engineer - Midlands Location: Ideally based Birmingham, covering Midlands and South-West/South Wales Salary: £33,500 to £37,500 basic - Job Title: Security Engineer Location: North Midlands - Between Birmingham and Leeds with UK travel Working Hours: 8.30-5.30 Monday to Thursday / 8.30 - 4.30 Friday Annual leave Materials Handler Vacancy! We're looking for a Pick & Pull Associate to join our warehouse team and help ensure materials and equipment are handled, organized, and Job Title: Fire Alarm Engineer Location: Kent/South London Salary: £36,000 to £45,000 Contract: Full-time, 8.30am to 5.00pm Join an award-winning, rapidly growing fire and Job Title: Gate and Barrier Service Engineer Location: London/Essex based Salary: £40,000 to £42,000 basic - door to door travel Contract: Full-time, 42.5 hours per week Field Service & Maintenance Fire Alarm Engineer - Central London Salary : £35,000 to £39,000 Hours/Shift: Mon-Fri : 8:30am - 5pm 40 hours per week Apply to one of Some of the 709 testimonials about our team The best recruiter I have ever spoken with. A credit in an industry that is sometimes lacking. Nick (Candidate) 31/05/25 Yvonne doesn't even know the positive change my life has gone through since working here. I've been on trips, gotten out of dept. I've gotten engaged, got my first apartment and most importantly found a job that I actually LOVE and don't see myself leaving them anytime soon. I thank Yvonne A LOT all the time that she's helped me get this job I'm grateful Julie was an absolute pleasure to work with. She took the time to understand our company's specific needs and consistently kept us informed throughout the entire recruitment process. Her communication was clear and timely, and her commitment to finding the right fit for our team was evident from the start.The candidates she presented was exceptionally high, making our decision process both easier and more efficient. Julie's professionalism, insight, and genuine enthusiasm made the search for the correct candidate so much easier. We'll definitely be turning to her again for future hiring needs. Lauren is prompt and helpful1st class Well, in a nutshell . click apply for full job details
Jul 18, 2025
Full time
Job Title: Senior Security EngineerLocation: Brentford HQ - Travel to Central London, South Coast and Bristol (South/West of the UK)Salary: £40,000 to £50,000 D.O.EReports to: Technical ManagerJob Type: Full-Time Overview:My client is seeking an experienced and motivated Senior Security Engineer to join a growing, forward-thinking security technology company delivering high-quality installations across complex environments nationwide. This role is ideal for someone with a strong background in the installation and commissioning of integrated security systems, mainly IP CCTV, access control, and intruder alarm solutions. You'll be working across a range of critical infrastructure and high-security environments such as airports, police stations, and government facilities. This is a field-based leadership role requiring a deep understanding of industry best practices and regulations, as well as a proactive approach to problem-solving and project execution. Key Responsibilities: Lead and supervise the installation and commissioning of electronic security systems including CCTV, access control, and intruder alarms. Perform on-site testing and troubleshooting to ensure system functionality aligns with client requirements and regulatory standards. Maintain clear, accurate documentation of all completed works and share updates with internal project teams. Provide on-site technical support and respond to service or commissioning issues with urgency and professionalism. Collaborate with clients and stakeholders to ensure satisfaction and resolve any engineering escalations effectively. Ensure compliance with health and safety regulations across all project phases. Assist with site surveys, technical design inputs, and engineering planning where required. Uphold and promote the company's values through exemplary customer service and technical excellence. Security Systems & Standards:You will work with leading-edge security technologies and operate within environments governed by NSI Gold standards, including familiarity with: BAFE, SSAIB, and NSI requirements Technical standards such as NCP104, NCP109, and PD6662 Platforms from leading security manufacturers (details shared at interview stage) Required Experience & Skills: Minimum 4 years' hands-on experience in electronic security system installation and commissioning. Strong working knowledge of CCTV, access control, and intruder alarm systems. Full UK working rights and a valid driving license. Experience working in secure or regulated environments. Excellent communication skills and ability to work collaboratively with multidisciplinary teams. Self-motivated with a solutions-focused attitude. Desirable Certifications: NPPV Level 3 and enhanced DBS clearance (or ability to obtain). CSCS / ECS card. SSSTS or SMSTS. IPAF, PASMA, or Asbestos Awareness certifications. Additional Vetting:Due to the nature of the environments involved, candidates must be willing to undergo comprehensive background screening, including criminal and financial checks, to comply with BS7858 standards and client-specific requirements. I am a dedicated and driven professional, known for my hard-working nature and unwavering enthusiasm. I thrive in dynamic environments, where my proactive approach and strong work ethic enable me to consistently deliver outstanding results. Job Title: Senior Accountant Location: Milpitas, CA (Hybrid - 3 Days Onsite / 2 Days Remote) Salary: $110,000 - $120,000 per year Employment Type: Full-Time Overview: We are Fire & Security Engineer - Preston/Liverpool/Manchester£36,000 to £38,000 basic Zitko are delighted to be recruiting for a leading UK provider of advanced security Position: Head of IT and Digital Services Location: Manchester Employment Type: Full-Time Package: £70K - £80K DOE plus benefits We're looking for an ambitious, hands-on IT Job Title: Gate and Barrier Service Engineer - Midlands Location: Ideally based Birmingham, covering Midlands and South-West/South Wales Salary: £33,500 to £37,500 basic - Job Title: Security Engineer Location: North Midlands - Between Birmingham and Leeds with UK travel Working Hours: 8.30-5.30 Monday to Thursday / 8.30 - 4.30 Friday Annual leave Materials Handler Vacancy! We're looking for a Pick & Pull Associate to join our warehouse team and help ensure materials and equipment are handled, organized, and Job Title: Fire Alarm Engineer Location: Kent/South London Salary: £36,000 to £45,000 Contract: Full-time, 8.30am to 5.00pm Join an award-winning, rapidly growing fire and Job Title: Gate and Barrier Service Engineer Location: London/Essex based Salary: £40,000 to £42,000 basic - door to door travel Contract: Full-time, 42.5 hours per week Field Service & Maintenance Fire Alarm Engineer - Central London Salary : £35,000 to £39,000 Hours/Shift: Mon-Fri : 8:30am - 5pm 40 hours per week Apply to one of Job Title: Senior Accountant Location: Milpitas, CA (Hybrid - 3 Days Onsite / 2 Days Remote) Salary: $110,000 - $120,000 per year Employment Type: Full-Time Overview: We are Fire & Security Engineer - Preston/Liverpool/Manchester£36,000 to £38,000 basic Zitko are delighted to be recruiting for a leading UK provider of advanced security Position: Head of IT and Digital Services Location: Manchester Employment Type: Full-Time Package: £70K - £80K DOE plus benefits We're looking for an ambitious, hands-on IT Job Title: Gate and Barrier Service Engineer - Midlands Location: Ideally based Birmingham, covering Midlands and South-West/South Wales Salary: £33,500 to £37,500 basic - Job Title: Security Engineer Location: North Midlands - Between Birmingham and Leeds with UK travel Working Hours: 8.30-5.30 Monday to Thursday / 8.30 - 4.30 Friday Annual leave Materials Handler Vacancy! We're looking for a Pick & Pull Associate to join our warehouse team and help ensure materials and equipment are handled, organized, and Job Title: Fire Alarm Engineer Location: Kent/South London Salary: £36,000 to £45,000 Contract: Full-time, 8.30am to 5.00pm Join an award-winning, rapidly growing fire and Job Title: Gate and Barrier Service Engineer Location: London/Essex based Salary: £40,000 to £42,000 basic - door to door travel Contract: Full-time, 42.5 hours per week Field Service & Maintenance Fire Alarm Engineer - Central London Salary : £35,000 to £39,000 Hours/Shift: Mon-Fri : 8:30am - 5pm 40 hours per week Apply to one of Job Title: Senior Accountant Location: Milpitas, CA (Hybrid - 3 Days Onsite / 2 Days Remote) Salary: $110,000 - $120,000 per year Employment Type: Full-Time Overview: We are Fire & Security Engineer - Preston/Liverpool/Manchester£36,000 to £38,000 basic Zitko are delighted to be recruiting for a leading UK provider of advanced security Position: Head of IT and Digital Services Location: Manchester Employment Type: Full-Time Package: £70K - £80K DOE plus benefits We're looking for an ambitious, hands-on IT Job Title: Gate and Barrier Service Engineer - Midlands Location: Ideally based Birmingham, covering Midlands and South-West/South Wales Salary: £33,500 to £37,500 basic - Job Title: Security Engineer Location: North Midlands - Between Birmingham and Leeds with UK travel Working Hours: 8.30-5.30 Monday to Thursday / 8.30 - 4.30 Friday Annual leave Materials Handler Vacancy! We're looking for a Pick & Pull Associate to join our warehouse team and help ensure materials and equipment are handled, organized, and Job Title: Fire Alarm Engineer Location: Kent/South London Salary: £36,000 to £45,000 Contract: Full-time, 8.30am to 5.00pm Join an award-winning, rapidly growing fire and Job Title: Gate and Barrier Service Engineer Location: London/Essex based Salary: £40,000 to £42,000 basic - door to door travel Contract: Full-time, 42.5 hours per week Field Service & Maintenance Fire Alarm Engineer - Central London Salary : £35,000 to £39,000 Hours/Shift: Mon-Fri : 8:30am - 5pm 40 hours per week Apply to one of Some of the 709 testimonials about our team The best recruiter I have ever spoken with. A credit in an industry that is sometimes lacking. Nick (Candidate) 31/05/25 Yvonne doesn't even know the positive change my life has gone through since working here. I've been on trips, gotten out of dept. I've gotten engaged, got my first apartment and most importantly found a job that I actually LOVE and don't see myself leaving them anytime soon. I thank Yvonne A LOT all the time that she's helped me get this job I'm grateful Julie was an absolute pleasure to work with. She took the time to understand our company's specific needs and consistently kept us informed throughout the entire recruitment process. Her communication was clear and timely, and her commitment to finding the right fit for our team was evident from the start.The candidates she presented was exceptionally high, making our decision process both easier and more efficient. Julie's professionalism, insight, and genuine enthusiasm made the search for the correct candidate so much easier. We'll definitely be turning to her again for future hiring needs. Lauren is prompt and helpful1st class Well, in a nutshell . click apply for full job details
Michael Page
IT Network Engineer
Michael Page Hessle, North Humberside
The IT Network Engineer will play a crucial role in supporting and maintaining the organisation's network infrastructure to ensure smooth business operations. This position requires a strong technical aptitude to manage network performance, troubleshoot issues, and implement upgrades in a fast-paced FMCG environment. Client Details This opportunity is with a well-established company within the FMCG sector. It operates as part of a medium-sized organisation that values innovation and efficiency in its technology department. The company offers a professional environment with a focus on delivering quality solutions. Description A successful IT Network Engineer should have Manage, support and upgrade network infrastructure, specifically Cisco switches, routers and Fortinet firewalls. Ensure the optimal performance and security of LAN environments. Administer and ensure high availability of Cisco and Fortinet devices. Participate in problem-solving and troubleshooting for network-related issues, providing quick and accurate solutions. Develop and maintain comprehensive documentation of network processes, procedures, and troubleshooting guides. Ensure network security through appropriate practices and techniques. Being part of the out of hours, on-call rota. Work with the Project managers and 3rd parties to deliver network and security solutions. Work within an ITIL framework for Incident, Problem & Change resolution. Managing and maintaining various monitoring tools to identify network problems and vulnerabilities, then working on solutions Provide a technical escalation route for the Service Desk team. Profile A successful IT Network Engineer should have: Proven experience in managing and troubleshooting network systems. Strong Cisco, Meraki and Fortinet experience Strong knowledge of network security protocols and standards. Hands-on experience with implementing upgrades and performance monitoring. Excellent problem-solving and analytical skills. A relevant qualification in IT or network engineering. Strong communication skills for liaising with internal teams and stakeholders. Job Offer A competitive salary, with an estimated range of 45000 to 55000 per annum. 5 days working onsite in the office Permanent position offering stability and growth opportunities. Comprehensive benefits package to support your professional and personal needs. Opportunity to work in a challenging and rewarding FMCG sector environment. Based in Hull, offering a professional workplace with a collaborative team culture. If you're ready to take the next step in your technology career as an IT Network Engineer, apply today to join this exciting opportunity in Yorkshire!
Jul 18, 2025
Full time
The IT Network Engineer will play a crucial role in supporting and maintaining the organisation's network infrastructure to ensure smooth business operations. This position requires a strong technical aptitude to manage network performance, troubleshoot issues, and implement upgrades in a fast-paced FMCG environment. Client Details This opportunity is with a well-established company within the FMCG sector. It operates as part of a medium-sized organisation that values innovation and efficiency in its technology department. The company offers a professional environment with a focus on delivering quality solutions. Description A successful IT Network Engineer should have Manage, support and upgrade network infrastructure, specifically Cisco switches, routers and Fortinet firewalls. Ensure the optimal performance and security of LAN environments. Administer and ensure high availability of Cisco and Fortinet devices. Participate in problem-solving and troubleshooting for network-related issues, providing quick and accurate solutions. Develop and maintain comprehensive documentation of network processes, procedures, and troubleshooting guides. Ensure network security through appropriate practices and techniques. Being part of the out of hours, on-call rota. Work with the Project managers and 3rd parties to deliver network and security solutions. Work within an ITIL framework for Incident, Problem & Change resolution. Managing and maintaining various monitoring tools to identify network problems and vulnerabilities, then working on solutions Provide a technical escalation route for the Service Desk team. Profile A successful IT Network Engineer should have: Proven experience in managing and troubleshooting network systems. Strong Cisco, Meraki and Fortinet experience Strong knowledge of network security protocols and standards. Hands-on experience with implementing upgrades and performance monitoring. Excellent problem-solving and analytical skills. A relevant qualification in IT or network engineering. Strong communication skills for liaising with internal teams and stakeholders. Job Offer A competitive salary, with an estimated range of 45000 to 55000 per annum. 5 days working onsite in the office Permanent position offering stability and growth opportunities. Comprehensive benefits package to support your professional and personal needs. Opportunity to work in a challenging and rewarding FMCG sector environment. Based in Hull, offering a professional workplace with a collaborative team culture. If you're ready to take the next step in your technology career as an IT Network Engineer, apply today to join this exciting opportunity in Yorkshire!
3rd Line Support Team Manager
Academia Ltd t/a Smartdesc
3rd Line Support Team Manager Based: London Office, with hybrid working Salary: Up to £70k, depending on experience This role is a pivotal position within our IT managed services, responsible for leading a team of 3rd Line engineers as well as conducting 3rd Line Engineer duties, with an expected split of 70%/30% between 3rd Line and Team Lead responsibilities. Reporting to the Service Delivery Manager, you will ensure the effective resolution of support tickets, manage escalations, and maintain high levels of customer satisfaction. You will work closely with our Infrastructure Team Managers and other Support Team Leads, playing an integral role in maintaining the operational efficiency of our service desk support. KEY TASKS Team Lead: Line management of the 3rd Line Support Team Conduct weekly 1-on-1s with team members, including ticket reviews Ensure engineers meet KPIs and adhere to SLAs Guide engineers in adopting correct technical approaches Manage team workload effectively Handle escalations and liaise with customers Manage problem records assigned to the 3rd line Represent the team at CAB meetings as a technical authority Participate in Service Level Management meetings Support: Monitor 3rd line escalation queue and ensure tickets are addressed within SLAs Assess and resolve 3rd line tickets within agreed SLAs Propose and implement IT support improvements and proactive solutions Collaborate efficiently with team members, management, and project teams Mentor and coach junior team members, including 2nd line engineers SKILLS AND EXPERIENCE Technical Experience Requirements: Experience with Hypervisor environments such as vSphere, ESXi, SCVMM, Hyper-V Strong knowledge of PowerShell and other scripting languages Mail flow troubleshooting, including email routing, SPF, and DKIM records DNS management and troubleshooting Experience with RDS, AVD, and Citrix environments Implementing and troubleshooting Single Sign-On Active Directory installation, migration, and administration Managing Office 365 environments and hybrid configurations Microsoft Server environment expertise Microsoft Azure platform knowledge Troubleshooting Windows 10/11 workstations, including imaging and GPOs Network troubleshooting skills, including VPNs, VLANs, managed switches, and firewalls Liaising with third-party ISPs for internet and WAN issues Deploying DHCP servers across multiple sites Server installation and configuration Working with hardware and software manufacturers support teams Experience with Hyper-V, Citrix, VMWare clustering Familiarity with Microsoft Intune and backup technologies like Veeam, Datto, Azure Backup Use of RMM systems Work Experience Requirements: Substantial experience with Managed Service Providers Minimum of 3 years in a 3rd line support role Experience in technical migrations and installations independently Experience working in a busy team environment and at customer sites Ability to follow ITIL and industry-standard best practices Strong documentation and knowledge sharing skills Ability to meet SLAs, project plans, and KPIs Excellent communication skills, personable and articulate Ability to explain technical concepts simply Multi-tasking and time management under pressure Proficiency in Microsoft Office, especially Excel and PowerPoint About Smartdesc Smartdesc, part of the Academia Group, is an IT Service Provider and Microsoft Gold Partner focusing on not-for-profit organisations, including charities, social enterprises, and the public sector in the UK. We work with notable clients like Mind, YMCA, and WaterAid, providing IT strategy, cybersecurity, helpdesk support, and project management. Our mission is to empower non-profits through technology, and we foster a culture of personal development, with structured training and career progression. We value transparency, ethics, and customer focus, and seek candidates who share these values.
Jul 17, 2025
Full time
3rd Line Support Team Manager Based: London Office, with hybrid working Salary: Up to £70k, depending on experience This role is a pivotal position within our IT managed services, responsible for leading a team of 3rd Line engineers as well as conducting 3rd Line Engineer duties, with an expected split of 70%/30% between 3rd Line and Team Lead responsibilities. Reporting to the Service Delivery Manager, you will ensure the effective resolution of support tickets, manage escalations, and maintain high levels of customer satisfaction. You will work closely with our Infrastructure Team Managers and other Support Team Leads, playing an integral role in maintaining the operational efficiency of our service desk support. KEY TASKS Team Lead: Line management of the 3rd Line Support Team Conduct weekly 1-on-1s with team members, including ticket reviews Ensure engineers meet KPIs and adhere to SLAs Guide engineers in adopting correct technical approaches Manage team workload effectively Handle escalations and liaise with customers Manage problem records assigned to the 3rd line Represent the team at CAB meetings as a technical authority Participate in Service Level Management meetings Support: Monitor 3rd line escalation queue and ensure tickets are addressed within SLAs Assess and resolve 3rd line tickets within agreed SLAs Propose and implement IT support improvements and proactive solutions Collaborate efficiently with team members, management, and project teams Mentor and coach junior team members, including 2nd line engineers SKILLS AND EXPERIENCE Technical Experience Requirements: Experience with Hypervisor environments such as vSphere, ESXi, SCVMM, Hyper-V Strong knowledge of PowerShell and other scripting languages Mail flow troubleshooting, including email routing, SPF, and DKIM records DNS management and troubleshooting Experience with RDS, AVD, and Citrix environments Implementing and troubleshooting Single Sign-On Active Directory installation, migration, and administration Managing Office 365 environments and hybrid configurations Microsoft Server environment expertise Microsoft Azure platform knowledge Troubleshooting Windows 10/11 workstations, including imaging and GPOs Network troubleshooting skills, including VPNs, VLANs, managed switches, and firewalls Liaising with third-party ISPs for internet and WAN issues Deploying DHCP servers across multiple sites Server installation and configuration Working with hardware and software manufacturers support teams Experience with Hyper-V, Citrix, VMWare clustering Familiarity with Microsoft Intune and backup technologies like Veeam, Datto, Azure Backup Use of RMM systems Work Experience Requirements: Substantial experience with Managed Service Providers Minimum of 3 years in a 3rd line support role Experience in technical migrations and installations independently Experience working in a busy team environment and at customer sites Ability to follow ITIL and industry-standard best practices Strong documentation and knowledge sharing skills Ability to meet SLAs, project plans, and KPIs Excellent communication skills, personable and articulate Ability to explain technical concepts simply Multi-tasking and time management under pressure Proficiency in Microsoft Office, especially Excel and PowerPoint About Smartdesc Smartdesc, part of the Academia Group, is an IT Service Provider and Microsoft Gold Partner focusing on not-for-profit organisations, including charities, social enterprises, and the public sector in the UK. We work with notable clients like Mind, YMCA, and WaterAid, providing IT strategy, cybersecurity, helpdesk support, and project management. Our mission is to empower non-profits through technology, and we foster a culture of personal development, with structured training and career progression. We value transparency, ethics, and customer focus, and seek candidates who share these values.
Mandarin Speaking Job - IT Network Manager - London - iw
People First Team Japan/ピプルファストチムジャパン
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Please click for similar jobs Job Title: Mandarin Speaking IT Network Manager The Skills You'll Need: Fluent in Mandarin, IT Network system administration / Security working experience. Your New Salary: Depending on experience Office based Start: ASAP Working hours : 35 hours Mandarin Speaking IT Network Manager - What You'll be Doing: Responsible for the daily operation and maintenance of network systems, carrying out routine works of network installation, upgrade, monitoring and change Lead IT network projects planning that includes but not limited to project budget, carrying out business requests analysis and control, proposing and reviewing technical solutions Lead IT network projects implementation, including planning management, resource management, risk management and communication management, and monitoring of project delivery Responsible for the establishment and renewal of IT specifications related to network systems Propose implementation procedures to Management according to Head Office's policies and IT Centre's requirements Assess network systems security risk and propose security risk control solutions and execute them. Responsible for the design and maintenance of network systems contingency plans and leading of contingency plans testing Monitor, analyse and manage network security risk Carry out research on new technologies and products, carrying out technical solution design for the continuing development of IT Centre Provide training to staff members in IT Centre when required Mandarin Speaking IT Network Manager - The Skills You'll Need to Succeed: Degree educated in Information Technology, Computer Science, Software Engineering or other equivalent Certificate of SSCP, CCNP will be preferred Experience in Network system administration (e.g. Router, Firewall, Swither) Experience in Network Security Experience in IT room and device administration Experience in project management Knowledge of principles of Information Technology Knowledge of Network technology Knowledge of Information Security, Cyber Security, GDPR Team player Problem solving Excellent English and Mandarin communication skills Please follow us on Linkedin: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
Jul 17, 2025
Full time
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Please click for similar jobs Job Title: Mandarin Speaking IT Network Manager The Skills You'll Need: Fluent in Mandarin, IT Network system administration / Security working experience. Your New Salary: Depending on experience Office based Start: ASAP Working hours : 35 hours Mandarin Speaking IT Network Manager - What You'll be Doing: Responsible for the daily operation and maintenance of network systems, carrying out routine works of network installation, upgrade, monitoring and change Lead IT network projects planning that includes but not limited to project budget, carrying out business requests analysis and control, proposing and reviewing technical solutions Lead IT network projects implementation, including planning management, resource management, risk management and communication management, and monitoring of project delivery Responsible for the establishment and renewal of IT specifications related to network systems Propose implementation procedures to Management according to Head Office's policies and IT Centre's requirements Assess network systems security risk and propose security risk control solutions and execute them. Responsible for the design and maintenance of network systems contingency plans and leading of contingency plans testing Monitor, analyse and manage network security risk Carry out research on new technologies and products, carrying out technical solution design for the continuing development of IT Centre Provide training to staff members in IT Centre when required Mandarin Speaking IT Network Manager - The Skills You'll Need to Succeed: Degree educated in Information Technology, Computer Science, Software Engineering or other equivalent Certificate of SSCP, CCNP will be preferred Experience in Network system administration (e.g. Router, Firewall, Swither) Experience in Network Security Experience in IT room and device administration Experience in project management Knowledge of principles of Information Technology Knowledge of Network technology Knowledge of Information Security, Cyber Security, GDPR Team player Problem solving Excellent English and Mandarin communication skills Please follow us on Linkedin: We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website. Click for more Mandarin speaking jobs from People First Team China in London, your Mandarin recruitment specialists.
Digital Delivery Services Technical Program Manager
Google
Digital Delivery Services Technical Program Manager link Copy link corporate_fare Google place London, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply link Copy link Bachelor's degree or equivalent practical experience. 2 years of experience in program or project management. 2 years of experience in the design-build or real estate development environment. 2 years of experience in mission-critical facilities (e.g., data centers, chip fab, etc.). Experience in project documentation organization and control. Preferred qualifications: Experience in design, construction, and commissioning of facilities. Experience managing team to deliver industrial type capital projects to include engineering, construction management, and project controls. Experience with managing a Quality Assurance, Quality Control, and Commissioning program. Experience with data center equipment/environments, including switchgear, generators, chillers, cooling towers, air handling units, controls, security monitoring systems, fire safety systems and working understanding of start up/commissioning processes. Ability to collaborate and manage without authority for a matrixed team. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Lead technical teams to deliver digital services and manage Google Cable Landing Station (GCLS) IP across its life-cycle. Define project scopes, develop detailed plans, and ensure efficient resource allocation. Manage project budgets, timelines, and deliverables, proactively addressing tests. Establish and maintain Single Sources of Truth (SSOT) for all documentation and models. Implement and manage Autodesk Construction Cloud (ACC) for project collaboration and control. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Jul 17, 2025
Full time
Digital Delivery Services Technical Program Manager link Copy link corporate_fare Google place London, UK Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply link Copy link Bachelor's degree or equivalent practical experience. 2 years of experience in program or project management. 2 years of experience in the design-build or real estate development environment. 2 years of experience in mission-critical facilities (e.g., data centers, chip fab, etc.). Experience in project documentation organization and control. Preferred qualifications: Experience in design, construction, and commissioning of facilities. Experience managing team to deliver industrial type capital projects to include engineering, construction management, and project controls. Experience with managing a Quality Assurance, Quality Control, and Commissioning program. Experience with data center equipment/environments, including switchgear, generators, chillers, cooling towers, air handling units, controls, security monitoring systems, fire safety systems and working understanding of start up/commissioning processes. Ability to collaborate and manage without authority for a matrixed team. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible. Responsibilities Lead technical teams to deliver digital services and manage Google Cable Landing Station (GCLS) IP across its life-cycle. Define project scopes, develop detailed plans, and ensure efficient resource allocation. Manage project budgets, timelines, and deliverables, proactively addressing tests. Establish and maintain Single Sources of Truth (SSOT) for all documentation and models. Implement and manage Autodesk Construction Cloud (ACC) for project collaboration and control. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Stratospherec Ltd
Senior Infrastructure Engineer
Stratospherec Ltd
Senior IT Infrastructure Engineer Working in hybrid in office in Slough, with some remote working and trips to Whiteley, Hampshire and a basic salary to £65k plus excellent benefits scheme. Stratospherec are proud to be working with a fantastic UK SaaS Fintech company whose IT systems are revolutionising the UK finance, retail and commerce industries. Due to their sustained and continued growth they are looking to expand their IT Infrastructure team by hiring an Infrastructure Engineer with a strong Wintel, Networks and IT Infrastructure background and who is interested in learning Automation tools with their team. They have a number of large IT projects for the next 24 months including building a new Datacentre and automating their IT Infrastructure deployments. This role will mainly focused to in new IT projects. They are looking for an Infrastructure Engineering mindset with an interest in using automation tools to streamline infrastructure deployment, management and monitoring, combined with a background in administering and building new IT infrastructures and improvements in IT systems from previous projects is going to be vital for this role. Role Responsibilities: Infrastructure & Automation: Maintain and enhance IT infrastructure, including VMware ESXi, Linux, Microsoft Windows Server environments, and Netwrok Monitoring and networking components. Learn how to automate configuration management, infrastructure provisioning, and application deployment. Ensure system reliability, scalability, and performance through proactive monitoring and automation. Maintain and improve local network environments, including Dell servers and Dell switch configurations. Strong technical expertise in Microsoft Active Directory (AD), Windows Server environments, and authentication solutions. Plan for scalability, redundancy, and high availability to support future growth. IT Security & Compliance: Ensure compliance with security and regulatory standards, including PCI DSS, Cyber Essentials+, DORA, and ISO 27001. Implement and enforce security best practices across infrastructure automation and cloud environments. Maintain accurate compliance documentation, including PCI DSS scope records and security policies. Secure high-value and high-risk data, such as cardholder (PCI) and personally identifiable information (PII). Cloud & DevOps Integration (these tools and skills will be taught): Implement and manage Infrastructure as Code (IaC) for cloud and on-premises environments. Configure and maintain authentication solutions (SSO, SAML, Entra Connect). Develop and manage automation solutions to streamline infrastructure deployment, management, and monitoring. Implement and optimize automation tools such as Azure DevOps (or other CI/CD pipelines), Terraform, Node-Red, and Packer. Deploy and manage monitoring tools (Zabbix, SolarWinds SentryOne, and other network/database monitoring solutions). Ensure secure cloud infrastructure management across Azure and AWS environments. Operational Excellence: Collaborate with the Infrastructure & Security Manager to deliver projects from conception to implementation, ensuring adherence to time, cost, and quality objectives. Regularly evaluate and optimize infrastructure to support evolving business needs. Enforce compliance with IT security policies and regulatory requirements. Lead the annual security training program to ensure compliance with regulatory and industry standards. Experience & Skills: It will be useful to have some of the following skills and experience: Strong expertise in defining, delivering, and supporting robust, resilient, and secure enterprise infrastructure. Experience with IT audits and compliance frameworks (CIS, PCI DSS, Cyber Essentials, NIST, ISO 27001). In-depth understanding of network security and compliance in regulated environments. Proven ability to secure high-value data (PCI cardholder data, PII) and implement security best practices. Strong networking knowledge (LAN, WAN, DNS, DHCP, VPN, TCP/IP). Proficiency in firewall and load balancer technologies for secure environments. Hands-on experience with virtualization platforms (VMware, Citrix Xen) and backup solutions (Veeam or similar). Experience with monitoring tools (SolarWinds SentryOne, Zabbix etc.). Excellent problem-solving, communication, and documentation skills. Some familiarity with financial services regulations and compliance (PCI DSS, GDPR, DORA) would be useful. Desirable / bonus skills and experience: Some interest in learning and using automation tools such as Azure DevOps, Terraform, Node-Red, Packer. Scripting and automation skills (PowerShell, Python, Bash, or similar). Ability to design, implement, and maintain CI/CD pipelines for infrastructure automation. Some experience managing cloud environments (Azure, AWS). This is an exciting new role for a growing IT Infrastructure team, within a successful and growing SaaS company, so if you are looking for an exciting challenging IT Systems and automation role, then please apply with your CV for immediate interview. Please note we can only consider local candidates and with full UK Passports or settled status visas or indefinite leave to remain visas
Jul 17, 2025
Full time
Senior IT Infrastructure Engineer Working in hybrid in office in Slough, with some remote working and trips to Whiteley, Hampshire and a basic salary to £65k plus excellent benefits scheme. Stratospherec are proud to be working with a fantastic UK SaaS Fintech company whose IT systems are revolutionising the UK finance, retail and commerce industries. Due to their sustained and continued growth they are looking to expand their IT Infrastructure team by hiring an Infrastructure Engineer with a strong Wintel, Networks and IT Infrastructure background and who is interested in learning Automation tools with their team. They have a number of large IT projects for the next 24 months including building a new Datacentre and automating their IT Infrastructure deployments. This role will mainly focused to in new IT projects. They are looking for an Infrastructure Engineering mindset with an interest in using automation tools to streamline infrastructure deployment, management and monitoring, combined with a background in administering and building new IT infrastructures and improvements in IT systems from previous projects is going to be vital for this role. Role Responsibilities: Infrastructure & Automation: Maintain and enhance IT infrastructure, including VMware ESXi, Linux, Microsoft Windows Server environments, and Netwrok Monitoring and networking components. Learn how to automate configuration management, infrastructure provisioning, and application deployment. Ensure system reliability, scalability, and performance through proactive monitoring and automation. Maintain and improve local network environments, including Dell servers and Dell switch configurations. Strong technical expertise in Microsoft Active Directory (AD), Windows Server environments, and authentication solutions. Plan for scalability, redundancy, and high availability to support future growth. IT Security & Compliance: Ensure compliance with security and regulatory standards, including PCI DSS, Cyber Essentials+, DORA, and ISO 27001. Implement and enforce security best practices across infrastructure automation and cloud environments. Maintain accurate compliance documentation, including PCI DSS scope records and security policies. Secure high-value and high-risk data, such as cardholder (PCI) and personally identifiable information (PII). Cloud & DevOps Integration (these tools and skills will be taught): Implement and manage Infrastructure as Code (IaC) for cloud and on-premises environments. Configure and maintain authentication solutions (SSO, SAML, Entra Connect). Develop and manage automation solutions to streamline infrastructure deployment, management, and monitoring. Implement and optimize automation tools such as Azure DevOps (or other CI/CD pipelines), Terraform, Node-Red, and Packer. Deploy and manage monitoring tools (Zabbix, SolarWinds SentryOne, and other network/database monitoring solutions). Ensure secure cloud infrastructure management across Azure and AWS environments. Operational Excellence: Collaborate with the Infrastructure & Security Manager to deliver projects from conception to implementation, ensuring adherence to time, cost, and quality objectives. Regularly evaluate and optimize infrastructure to support evolving business needs. Enforce compliance with IT security policies and regulatory requirements. Lead the annual security training program to ensure compliance with regulatory and industry standards. Experience & Skills: It will be useful to have some of the following skills and experience: Strong expertise in defining, delivering, and supporting robust, resilient, and secure enterprise infrastructure. Experience with IT audits and compliance frameworks (CIS, PCI DSS, Cyber Essentials, NIST, ISO 27001). In-depth understanding of network security and compliance in regulated environments. Proven ability to secure high-value data (PCI cardholder data, PII) and implement security best practices. Strong networking knowledge (LAN, WAN, DNS, DHCP, VPN, TCP/IP). Proficiency in firewall and load balancer technologies for secure environments. Hands-on experience with virtualization platforms (VMware, Citrix Xen) and backup solutions (Veeam or similar). Experience with monitoring tools (SolarWinds SentryOne, Zabbix etc.). Excellent problem-solving, communication, and documentation skills. Some familiarity with financial services regulations and compliance (PCI DSS, GDPR, DORA) would be useful. Desirable / bonus skills and experience: Some interest in learning and using automation tools such as Azure DevOps, Terraform, Node-Red, Packer. Scripting and automation skills (PowerShell, Python, Bash, or similar). Ability to design, implement, and maintain CI/CD pipelines for infrastructure automation. Some experience managing cloud environments (Azure, AWS). This is an exciting new role for a growing IT Infrastructure team, within a successful and growing SaaS company, so if you are looking for an exciting challenging IT Systems and automation role, then please apply with your CV for immediate interview. Please note we can only consider local candidates and with full UK Passports or settled status visas or indefinite leave to remain visas
FM Support Services Manager
The Norwich BioScience Institutes Colney, Norfolk
The NBI Partnership (NBIP) provides non-scientific services to research institutes based on the Norwich Research Park, a globally recognised centre for bioscience innovation. The park is home to leading research institutes - including the John Innes Centre (JIC), Quadram Institute Bioscience (QIB), Earlham Institute (EI), and The Sainsbury Laboratory (TSL) - supporting cutting-edge research in food security, health, and environmental sustainability. NBIP provides the facilities management (FM) services to the JIC's, TSL's and EI's estates and buildings. The Facilities Department ensures the seamless operation of NBIP and the Institutes it supports by managing essential support services, including: • Facilities Helpdesk & Business Systems system - Overseeing service requests, fault reporting, and work coordination. • Security & Access Management - Managing site security, access control, and emergency response. • Soft Services Management - Ensuring effective delivery of cleaning, waste management, catering, reception, and porterage. • Contract & Supplier Management - Managing outsourced service providers and ensuring compliance with SLAs. • Business Continuity & Incident Management - Developing and maintaining business continuity plans for NBIP (BCP). • Compliance, Insurance & Risk Management - Ensuring adherence to health, safety, and environmental policies. • Mechanical, Electrical & Building Fabric Maintenance - Supporting maintenance and infrastructure services. • Project Management & Minor Works - Overseeing small-scale facilities projects. The FM Support Services Manager is responsible for the efficient and effective delivery of support services across NBIP and the Institutes. Reporting to the Head of Facilities, this role leads key functions including security, cleaning, waste management, catering, insurance, and supplier contract management to support the organisation's research and operational needs. This role manages three direct reports and oversees several key service partner contracts. It also serves as the primary liaison with Anglian Innovation Partnership (AIP) on matters such as catering, campus services, and car parking, including thoroughfare and grounds maintenance. A strong leader with strategic thinking and stakeholder engagement skills, the FM Support Services Manager drives continuous improvement, service excellence, and compliance with industry standards. Key Relationships Internal: Head of Facilities (Line Manager), Reception Supervisor, Cleaning Supervisor, Janitor Supervisor, Contract Supervisor, FM Business Partner, FM Hub Manager, Maintenance Operations Manager, Minor works and Building Infrastructure Manager, Helpdesk & Business Systems Supervisor, Security, Cleaning, Reception, and Catering Teams, Operational and Lab Managers & Building Users, and EI's Business Support team. External: Service Providers & Contractors, Security Agencies & Emergency Services, Regulatory Bodies & Compliance Inspectors, Insurance Providers Main Activities & Responsibilities Leadership & Strategic Management • Oversee and manage security, soft services, and supplier contracts. • Develop and implement strategic plans to enhance the efficiency and effectiveness of support services. • Ensure facilities operations align with the Institutes' research and operational objectives as well as NBIPs objectives. • Lead, mentor, and develop the FM Support Services Team, ensuring high performance and engagement. • Manage support services budgets with full accountability for cost control. • Oversee key service partner contracts including security, catering, waste, and insurance. • Deputise for the Head of Facilities on matters related to support services. • Serve as primary liaison with AIP, focusing on catering, campus services, and car parking. • Support NGI and capital projects by developing and improving waste, cleaning, and catering strategies. • Act as client lead and owner of the CCTV and access control systems, working with the EI Business Support team as needed who locally manage systems within the EI Building. Operational Management • Analyse Business Systems data to identify trends, improve response times, and enhance efficiency. • Work with the FM Business Partner to provide data-driven insights for performance monitoring. • Drive continuous improvement to ensure customer-focused service delivery. Soft Services Management • Oversee cleaning, catering, waste management, and front-of-house services, ensuring high standards. • Implement best practices for sustainability, waste reduction, and operational efficiency. • Conduct regular site audits to ensure compliance and contractual performance. • Develop and sustain relationships with key stakeholders. Security & Access Management • Manage site security services, including contracted security staff, access control, and CCTV. • Ensure robust incident response procedures, coordinating with emergency services when necessary. • Work with internal stakeholders to manage security risks, access controls and mitigate threats. • Oversee visitor management protocols, ensuring compliance with site security policies. Business Continuity & Incident Management • Work with the FM Business Partner and Head of Facilities to develop and implement BCP strategies. • Lead and coordinate incident response, ensuring effective communication and resolution during critical events. • Strong focus on fire evacuation and incident response, both in and out of hours. • Help coordinate NBIP's BCP drills and emergency preparedness exercises with security, H&S, and FM teams. • Ensure NBIP's BCP strategies align with overall organisational resilience and Institutes' BCPs. Contract & Supplier Management • Oversee outsourced service contracts for security, cleaning, waste, catering, and other support services. • Monitor contractor performance, ensuring compliance with SLAs, KPIs, and regulatory standards. • Conduct quality assurance audits to ensure high service delivery and value for money. • Support procurement activities, ensuring contracts align with NBIP's operational and financial objectives. Compliance & Risk Management • Ensure facilities support services comply with health, safety, and environmental regulations. • Work with the Facilities Compliance Team to maintain documentation, audits, and inspections. • Develop and implement risk management strategies to mitigate operational vulnerabilities within FM Support Services team and wider NBIP facilities team • Promote a strong health & safety culture across all FM support services and contractors. • Serve as the primary contact for day-to-day insurance matters. Continuous Improvement & Innovation • Identify and implement best practices to enhance service efficiency. • Explore smart building technologies and automation to improve performance. • Drive sustainability initiatives within soft services and security operations. • Foster a culture of continuous improvement, ensuring staff and contractors contribute to service enhancements. Additional Duties • Support budget planning and financial reporting for facilities support services. • Participate in cross-functional projects, ensuring facilities support is integrated into organisational planning. • Provide regular reports and updates to the Head of Facilities on KPIs and service improvements. • As agreed with the line manager, any other duties commensurate with the nature of the post. Person Profile Education & Qualifications Requirement Importance IWFM or ILM Level 5 in Facilities Management (or equivalent experience) Essential Qualification in Health & Safety compliance (e.g., IOSH Managing Safely, NEBOSH Certificate) Essential SIA accreditation Desirable Specialist Knowledge & Skills Requirement Importance Experience in research, pharmaceutical, or public sector environments Essential Knowledge of smart building technologies and sustainability initiatives Essential Knowledge of FM software (e.g., Concept Evolution, Planon, Maximo) and FM Operating models Essential Knowledge and associated experience in service partner tendering and procurement Essential Ability to develop Soft FM contract specifications and operating models Essential Advanced Microsoft Office skills (Excel, PowerPoint, Outlook) for reporting and analytics Essential Ability to generate and present performance reports and presentations to senior stakeholders Essential Requirement Importance Extensive experience in facilities management, focusing on support services and operations Essential Strong track record in contract management, supplier performance monitoring, and budget oversight Essential Extensive knowledge of GMP catering contract models Essential Proven ability to lead security, soft services, insurance administration, and business continuity functions Essential Strong experience in Soft FM and building management Essential Extensive experience in service partner contract management Essential Interpersonal & Communication Skills Requirement Importance Excellent stakeholder engagement and relationship management skills Essential Strong problem-solving and decision-making abilities Essential Ability to communicate effectively with associated teams, researchers, and senior leadership Essential Good interpersonal skills, with the ability to work as part of a team Essential Additional Requirements Requirement Importance Attention to detail Essential Promotes equality and values diversity Essential Willingness to embrace the expected values and behaviours of all staff at the Partnership . click apply for full job details
Jul 17, 2025
Full time
The NBI Partnership (NBIP) provides non-scientific services to research institutes based on the Norwich Research Park, a globally recognised centre for bioscience innovation. The park is home to leading research institutes - including the John Innes Centre (JIC), Quadram Institute Bioscience (QIB), Earlham Institute (EI), and The Sainsbury Laboratory (TSL) - supporting cutting-edge research in food security, health, and environmental sustainability. NBIP provides the facilities management (FM) services to the JIC's, TSL's and EI's estates and buildings. The Facilities Department ensures the seamless operation of NBIP and the Institutes it supports by managing essential support services, including: • Facilities Helpdesk & Business Systems system - Overseeing service requests, fault reporting, and work coordination. • Security & Access Management - Managing site security, access control, and emergency response. • Soft Services Management - Ensuring effective delivery of cleaning, waste management, catering, reception, and porterage. • Contract & Supplier Management - Managing outsourced service providers and ensuring compliance with SLAs. • Business Continuity & Incident Management - Developing and maintaining business continuity plans for NBIP (BCP). • Compliance, Insurance & Risk Management - Ensuring adherence to health, safety, and environmental policies. • Mechanical, Electrical & Building Fabric Maintenance - Supporting maintenance and infrastructure services. • Project Management & Minor Works - Overseeing small-scale facilities projects. The FM Support Services Manager is responsible for the efficient and effective delivery of support services across NBIP and the Institutes. Reporting to the Head of Facilities, this role leads key functions including security, cleaning, waste management, catering, insurance, and supplier contract management to support the organisation's research and operational needs. This role manages three direct reports and oversees several key service partner contracts. It also serves as the primary liaison with Anglian Innovation Partnership (AIP) on matters such as catering, campus services, and car parking, including thoroughfare and grounds maintenance. A strong leader with strategic thinking and stakeholder engagement skills, the FM Support Services Manager drives continuous improvement, service excellence, and compliance with industry standards. Key Relationships Internal: Head of Facilities (Line Manager), Reception Supervisor, Cleaning Supervisor, Janitor Supervisor, Contract Supervisor, FM Business Partner, FM Hub Manager, Maintenance Operations Manager, Minor works and Building Infrastructure Manager, Helpdesk & Business Systems Supervisor, Security, Cleaning, Reception, and Catering Teams, Operational and Lab Managers & Building Users, and EI's Business Support team. External: Service Providers & Contractors, Security Agencies & Emergency Services, Regulatory Bodies & Compliance Inspectors, Insurance Providers Main Activities & Responsibilities Leadership & Strategic Management • Oversee and manage security, soft services, and supplier contracts. • Develop and implement strategic plans to enhance the efficiency and effectiveness of support services. • Ensure facilities operations align with the Institutes' research and operational objectives as well as NBIPs objectives. • Lead, mentor, and develop the FM Support Services Team, ensuring high performance and engagement. • Manage support services budgets with full accountability for cost control. • Oversee key service partner contracts including security, catering, waste, and insurance. • Deputise for the Head of Facilities on matters related to support services. • Serve as primary liaison with AIP, focusing on catering, campus services, and car parking. • Support NGI and capital projects by developing and improving waste, cleaning, and catering strategies. • Act as client lead and owner of the CCTV and access control systems, working with the EI Business Support team as needed who locally manage systems within the EI Building. Operational Management • Analyse Business Systems data to identify trends, improve response times, and enhance efficiency. • Work with the FM Business Partner to provide data-driven insights for performance monitoring. • Drive continuous improvement to ensure customer-focused service delivery. Soft Services Management • Oversee cleaning, catering, waste management, and front-of-house services, ensuring high standards. • Implement best practices for sustainability, waste reduction, and operational efficiency. • Conduct regular site audits to ensure compliance and contractual performance. • Develop and sustain relationships with key stakeholders. Security & Access Management • Manage site security services, including contracted security staff, access control, and CCTV. • Ensure robust incident response procedures, coordinating with emergency services when necessary. • Work with internal stakeholders to manage security risks, access controls and mitigate threats. • Oversee visitor management protocols, ensuring compliance with site security policies. Business Continuity & Incident Management • Work with the FM Business Partner and Head of Facilities to develop and implement BCP strategies. • Lead and coordinate incident response, ensuring effective communication and resolution during critical events. • Strong focus on fire evacuation and incident response, both in and out of hours. • Help coordinate NBIP's BCP drills and emergency preparedness exercises with security, H&S, and FM teams. • Ensure NBIP's BCP strategies align with overall organisational resilience and Institutes' BCPs. Contract & Supplier Management • Oversee outsourced service contracts for security, cleaning, waste, catering, and other support services. • Monitor contractor performance, ensuring compliance with SLAs, KPIs, and regulatory standards. • Conduct quality assurance audits to ensure high service delivery and value for money. • Support procurement activities, ensuring contracts align with NBIP's operational and financial objectives. Compliance & Risk Management • Ensure facilities support services comply with health, safety, and environmental regulations. • Work with the Facilities Compliance Team to maintain documentation, audits, and inspections. • Develop and implement risk management strategies to mitigate operational vulnerabilities within FM Support Services team and wider NBIP facilities team • Promote a strong health & safety culture across all FM support services and contractors. • Serve as the primary contact for day-to-day insurance matters. Continuous Improvement & Innovation • Identify and implement best practices to enhance service efficiency. • Explore smart building technologies and automation to improve performance. • Drive sustainability initiatives within soft services and security operations. • Foster a culture of continuous improvement, ensuring staff and contractors contribute to service enhancements. Additional Duties • Support budget planning and financial reporting for facilities support services. • Participate in cross-functional projects, ensuring facilities support is integrated into organisational planning. • Provide regular reports and updates to the Head of Facilities on KPIs and service improvements. • As agreed with the line manager, any other duties commensurate with the nature of the post. Person Profile Education & Qualifications Requirement Importance IWFM or ILM Level 5 in Facilities Management (or equivalent experience) Essential Qualification in Health & Safety compliance (e.g., IOSH Managing Safely, NEBOSH Certificate) Essential SIA accreditation Desirable Specialist Knowledge & Skills Requirement Importance Experience in research, pharmaceutical, or public sector environments Essential Knowledge of smart building technologies and sustainability initiatives Essential Knowledge of FM software (e.g., Concept Evolution, Planon, Maximo) and FM Operating models Essential Knowledge and associated experience in service partner tendering and procurement Essential Ability to develop Soft FM contract specifications and operating models Essential Advanced Microsoft Office skills (Excel, PowerPoint, Outlook) for reporting and analytics Essential Ability to generate and present performance reports and presentations to senior stakeholders Essential Requirement Importance Extensive experience in facilities management, focusing on support services and operations Essential Strong track record in contract management, supplier performance monitoring, and budget oversight Essential Extensive knowledge of GMP catering contract models Essential Proven ability to lead security, soft services, insurance administration, and business continuity functions Essential Strong experience in Soft FM and building management Essential Extensive experience in service partner contract management Essential Interpersonal & Communication Skills Requirement Importance Excellent stakeholder engagement and relationship management skills Essential Strong problem-solving and decision-making abilities Essential Ability to communicate effectively with associated teams, researchers, and senior leadership Essential Good interpersonal skills, with the ability to work as part of a team Essential Additional Requirements Requirement Importance Attention to detail Essential Promotes equality and values diversity Essential Willingness to embrace the expected values and behaviours of all staff at the Partnership . click apply for full job details
Delivery manager
Johnson Controls, Inc. Bellshill, Lanarkshire
Delivery Manager Main Purpose of the Role: The Delivery Manager is responsible for building, managing, and leading an effective team of field-based engineers to ensure successful project execution within the Land-Based Security Installation division. This role requires collaboration with planning teams to meet churn targets and working with the Regional Operations Manager to achieve key business metrics, ensuring all engineering teams operate according to business requirements. The Delivery Manager must complete every job on time and within budget, consistently achieving the highest standards of health and safety and compliance with quality standards. Key Tasks: Conduct 1-2-1 meetings with engineers to foster communication and performance evaluation. Manage apprentices and oversee their development. Address customer complaints and conduct customer/site visits to ensure satisfaction. Engage and train engineers to enhance their skills and performance. Conduct engineer huddles and monitor unsafe acts weekly to maintain safety standards. Manage equipment control logs (ECL) and plant reports for accountability. Perform internal health and safety audits and hold investigation meetings as necessary. Address margin slippage on individual jobs and conduct PAT testing. Manage performance and pre-start meetings to ensure job readiness. Oversee productivity and work-in-hand (WIH) meetings to track project progress. Manage program and conduct external (BAFE/NACOSS) and internal quality audits. Maintain risk assessments and method statements (RAMs) to ensure compliance. Handle recruitment and maintain a skills matrix to ensure workforce capability. Manage subcontractors and conduct "Your Voice" surveys to gather feedback. Key Results/Objectives: Ensure all jobs are completed on time and within budget, with all associated paperwork aligning with KPIs. Generate positive margins on every job while minimizing costs. Essential Competencies: Building effective teams. Clear communication and interpersonal skills. Desired Competencies: Technology-focused approach. Commitment to self-development. Budget management skills. Other Requirements: Valid driving license and ability to work away from home, including overnight stays. Previous experience in the fire and security industry is desired. Educated to A-Level standard (or equivalent) in a relevant subject is preferred. Why work for ADT? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:- Competitive basic salary Sales referral incentive scheme Annual Company Bonus Scheme Pension - we match up to 7% 25 days holiday plus bank holidays Company Vehicle and ongoing training provided Industry leading Health & Safety and an employee assistance program Career progression opportunities Our team average 20+ years length of service The opportunity to become a valued member of our Winning Team Staff referral scheme up to £2,000.00 Rewards & recognition programmes
Jul 17, 2025
Full time
Delivery Manager Main Purpose of the Role: The Delivery Manager is responsible for building, managing, and leading an effective team of field-based engineers to ensure successful project execution within the Land-Based Security Installation division. This role requires collaboration with planning teams to meet churn targets and working with the Regional Operations Manager to achieve key business metrics, ensuring all engineering teams operate according to business requirements. The Delivery Manager must complete every job on time and within budget, consistently achieving the highest standards of health and safety and compliance with quality standards. Key Tasks: Conduct 1-2-1 meetings with engineers to foster communication and performance evaluation. Manage apprentices and oversee their development. Address customer complaints and conduct customer/site visits to ensure satisfaction. Engage and train engineers to enhance their skills and performance. Conduct engineer huddles and monitor unsafe acts weekly to maintain safety standards. Manage equipment control logs (ECL) and plant reports for accountability. Perform internal health and safety audits and hold investigation meetings as necessary. Address margin slippage on individual jobs and conduct PAT testing. Manage performance and pre-start meetings to ensure job readiness. Oversee productivity and work-in-hand (WIH) meetings to track project progress. Manage program and conduct external (BAFE/NACOSS) and internal quality audits. Maintain risk assessments and method statements (RAMs) to ensure compliance. Handle recruitment and maintain a skills matrix to ensure workforce capability. Manage subcontractors and conduct "Your Voice" surveys to gather feedback. Key Results/Objectives: Ensure all jobs are completed on time and within budget, with all associated paperwork aligning with KPIs. Generate positive margins on every job while minimizing costs. Essential Competencies: Building effective teams. Clear communication and interpersonal skills. Desired Competencies: Technology-focused approach. Commitment to self-development. Budget management skills. Other Requirements: Valid driving license and ability to work away from home, including overnight stays. Previous experience in the fire and security industry is desired. Educated to A-Level standard (or equivalent) in a relevant subject is preferred. Why work for ADT? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:- Competitive basic salary Sales referral incentive scheme Annual Company Bonus Scheme Pension - we match up to 7% 25 days holiday plus bank holidays Company Vehicle and ongoing training provided Industry leading Health & Safety and an employee assistance program Career progression opportunities Our team average 20+ years length of service The opportunity to become a valued member of our Winning Team Staff referral scheme up to £2,000.00 Rewards & recognition programmes
Head of Security
Sonata One
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK, Luxembourg, Guernsey, South Africa, and Mauritius. We operate as in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Head of Security to join our global team. Position Overview: We are seeking a highly skilled Head of Security to lead and enhance the security posture of Sonata One. This role is critical in protecting the confidentiality, integrity, and availability of our information systems and data. The ideal candidate will have a deep understanding of cybersecurity threats, risk management frameworks, regulatory compliance, and modern security technologies. This role also includes responsibilities typical of a Data Protection Officer, ensuring that data privacy and governance meet the high regulatory standards of the financial sector. Responsibilities: Strategic Management and Security Operations Develop, implement, and maintain information security policies, standards, and procedures. Lead the organization's cybersecurity strategy, risk assessments, and security roadmap. Manage information security projects and initiatives across IT and business units. Collaborate with senior leadership to align security goals with business objectives. Lead risk assessments and threat modelling exercises for internal systems and third-party services. Manage the deployment and maintenance of security solutions (SIEM, firewalls, endpoint protection, DLP, etc.). Oversee the organization's incident response and business continuity plans, including simulations and real-time responses. Conduct regular security audits and work with internal/external auditors to support compliance. Collaborate with IT and business units to ensure secure systems development and operations. Compliance & Risk Management Ensure compliance with regulatory and legal security requirements (e.g., ISO 27001, NIST, HIPAA, GDPR, SOX, etc.). Ensure compliance with applicable data protection laws (e.g., GDPR, CCPA, GLBA). Guide Data Protection Impact Assessments (DPIAs) for high-risk financial data processing activities. Work closely with Legal, Risk, and Compliance to monitor data handling practices across business units. Perform regular risk assessments and implement appropriate risk mitigation controls. Work with internal and external auditors on information security reviews. Training & Awareness Promote a culture of security awareness across the organization. Deliver security training and education programs for employees. Serve as a subject matter expert on information security practices and controls. Qualifications: Bachelor's degree in information security, Computer Science, or a related field 5-7+ years of experience in information security, preferably in financial services. In-depth understanding of security frameworks (e.g., ISO/IEC 27001, NIST CSF, CIS Controls) and cybersecurity principles, practices, and regulatory requirements in the finance sector. Experience in security technologies such as firewalls, IDS/IPS, SIEM, encryption, and identity management. Experience with secure cloud computing platforms (e.g., Azure) in a regulated environment. Familiarity with data analytics platforms and financial data governance tooling. Strong working knowledge of financial compliance frameworks (e.g., GLBA, SOX, FFIEC CAT, NYDFS). Familiarity with privacy regulations (GDPR, CCPA) and best practices in data governance. Certifications such as CISSP, CISM, CISA, CRISC, or Certified Data Protection Officer (CDPO) are highly desirable. We offer a collaborative and inclusive work culture that values innovation and diversity. Everyone has an important role to fulfill, and your contribution will be an integral part of our success story. Benefits: Competitive compensation package Flexibility in work arrangements, including remote work options. Opportunities for professional growth and career advancement.
Jul 17, 2025
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Sonata One is a rapidly scaling, regulated fund services and technology (fintech) business. We're The Private Funds Clearinghouse, connecting more than 53,000 investors with 6,500 funds and 180 fund managers around the globe. Our vision is to change the paradigm of private markets investing through harmonising the end-to-end investment process within one platform. Investors benefit from a seamless, one & done experience across the fund lifecycle (from fund selection and subscription through to settlement and reporting) underpinned by a globally compliant KYC passport and 24/7 support. Fund managers can raise capital faster at a lower cost from a wider pool of pre-approved investors. Founded in 2015, Sonata One has a presence in eight locations worldwide including the US, UK, Luxembourg, Guernsey, South Africa, and Mauritius. We operate as in line with our values: We challenge the norm, we change the way we think and work, by connecting systems and people, while committing to our vision and each other. We are now looking to recruit an experienced Head of Security to join our global team. Position Overview: We are seeking a highly skilled Head of Security to lead and enhance the security posture of Sonata One. This role is critical in protecting the confidentiality, integrity, and availability of our information systems and data. The ideal candidate will have a deep understanding of cybersecurity threats, risk management frameworks, regulatory compliance, and modern security technologies. This role also includes responsibilities typical of a Data Protection Officer, ensuring that data privacy and governance meet the high regulatory standards of the financial sector. Responsibilities: Strategic Management and Security Operations Develop, implement, and maintain information security policies, standards, and procedures. Lead the organization's cybersecurity strategy, risk assessments, and security roadmap. Manage information security projects and initiatives across IT and business units. Collaborate with senior leadership to align security goals with business objectives. Lead risk assessments and threat modelling exercises for internal systems and third-party services. Manage the deployment and maintenance of security solutions (SIEM, firewalls, endpoint protection, DLP, etc.). Oversee the organization's incident response and business continuity plans, including simulations and real-time responses. Conduct regular security audits and work with internal/external auditors to support compliance. Collaborate with IT and business units to ensure secure systems development and operations. Compliance & Risk Management Ensure compliance with regulatory and legal security requirements (e.g., ISO 27001, NIST, HIPAA, GDPR, SOX, etc.). Ensure compliance with applicable data protection laws (e.g., GDPR, CCPA, GLBA). Guide Data Protection Impact Assessments (DPIAs) for high-risk financial data processing activities. Work closely with Legal, Risk, and Compliance to monitor data handling practices across business units. Perform regular risk assessments and implement appropriate risk mitigation controls. Work with internal and external auditors on information security reviews. Training & Awareness Promote a culture of security awareness across the organization. Deliver security training and education programs for employees. Serve as a subject matter expert on information security practices and controls. Qualifications: Bachelor's degree in information security, Computer Science, or a related field 5-7+ years of experience in information security, preferably in financial services. In-depth understanding of security frameworks (e.g., ISO/IEC 27001, NIST CSF, CIS Controls) and cybersecurity principles, practices, and regulatory requirements in the finance sector. Experience in security technologies such as firewalls, IDS/IPS, SIEM, encryption, and identity management. Experience with secure cloud computing platforms (e.g., Azure) in a regulated environment. Familiarity with data analytics platforms and financial data governance tooling. Strong working knowledge of financial compliance frameworks (e.g., GLBA, SOX, FFIEC CAT, NYDFS). Familiarity with privacy regulations (GDPR, CCPA) and best practices in data governance. Certifications such as CISSP, CISM, CISA, CRISC, or Certified Data Protection Officer (CDPO) are highly desirable. We offer a collaborative and inclusive work culture that values innovation and diversity. Everyone has an important role to fulfill, and your contribution will be an integral part of our success story. Benefits: Competitive compensation package Flexibility in work arrangements, including remote work options. Opportunities for professional growth and career advancement.
Amazon
Project Manager Construction , Data Center Capacity Delivery
Amazon
Project Manager Construction , Data Center Capacity Delivery Job ID: Amazon Corporate Services Pty Ltd AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Construction Project Managers (CPMs) are always at the forefront of the construction industry in terms of innovation, and maintain a focus to deliver the most innovative products to our customers. Our data centers are industry leading facilities in terms of energy efficiency and cost effectiveness. The Data Center CPM is ultimately responsible for the day to day construction oversight and management of the contractors. The CPM will also be utilized as a leader in their specific discipline (construction management, building services, architectural, electrical or mechanical engineering) and shall be responsible as a team member for delivering construction of some of the most sophisticated electrical and mechanical systems in the world. At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling towers. We are diverse, upbeat, creative, team-oriented construction professionals working on a daily basis to develop data centers that are changing the face of data facilities. Daily responsibilities will include all aspects of the entire data center lifecycle construction starting with the site feasibility, through the procurement of the design teams and design review, daily construction oversight, and commissioning of completed facilities. Key job responsibilities - Project management and oversight of construction related activities for new builds or general capital projects. This will include the ownership of the project scope, timeline, and budgets. - Driving costs down and schedules shorter while maintaining quality. - Provide Construction Management for specific initiatives aimed at increasing the resiliency of our data centers. - Review of constructability of electrical and mechanical system and building designs associated with the construction of new data centers or the optimization of existing data centers. - Creation of project scope and equipment requirements, assist with request for proposals, and capital requests. - Total project quality including the assisting with commissioning and integrated system testing and oversight of the execution of the project. - Issue/Manage the Request for Information process during construction and coordinate construction administration with engineers - Recording and reporting key metrics to team members and management. - Concurrently managing multiple projects including new data center building and capital improvement projects associated with existing data centers. - Operational support of installed facilities including review of procedures, best practices, and maintenance initiatives. - Be a leader within the group as well as within internal and external teams that support the data center. - Travel to datacenter sites for electrical systems audits, mechanical system reviews, constructability reviews, startup testing, and full commissioning, as required. Hold or be able to attain an Australian Government Security Vetting Agency clearance (see ) A day in the life AWS Construction Managers lead the delivery of our Data Center projects. They work closely with Internal Stakeholders and Contractors, resolving project issues, managing RFIs, Change Orders and other key delivery functions. Our CMs spend the majority of the week on site working closely with our vendors to drive project outcomes. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree or relevant work experience in Construction Management, Architecture, Structural, Civil, Mechanical or Electrical Engineering. - 5+ Years of work experience in design and construction management experience. - Knowledge of Australian building codes and regulations including Fire Codes, Building Codes, Energy Efficiency Codes, Sanitary Codes and Safety Codes. - Experience in program management in mission critical facilities PREFERRED QUALIFICATIONS - Experience in mission critical projects (data centres, semi-conductor, hospitals, oil and gas) - Previous vendor and contractor/subcontractor negotiation and management skills associated with construction and project execution. - Experience in mechanical and electrical systems. - Experience in the overall life cycle of a large scale construction project Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Jul 17, 2025
Full time
Project Manager Construction , Data Center Capacity Delivery Job ID: Amazon Corporate Services Pty Ltd AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Construction Project Managers (CPMs) are always at the forefront of the construction industry in terms of innovation, and maintain a focus to deliver the most innovative products to our customers. Our data centers are industry leading facilities in terms of energy efficiency and cost effectiveness. The Data Center CPM is ultimately responsible for the day to day construction oversight and management of the contractors. The CPM will also be utilized as a leader in their specific discipline (construction management, building services, architectural, electrical or mechanical engineering) and shall be responsible as a team member for delivering construction of some of the most sophisticated electrical and mechanical systems in the world. At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling towers. We are diverse, upbeat, creative, team-oriented construction professionals working on a daily basis to develop data centers that are changing the face of data facilities. Daily responsibilities will include all aspects of the entire data center lifecycle construction starting with the site feasibility, through the procurement of the design teams and design review, daily construction oversight, and commissioning of completed facilities. Key job responsibilities - Project management and oversight of construction related activities for new builds or general capital projects. This will include the ownership of the project scope, timeline, and budgets. - Driving costs down and schedules shorter while maintaining quality. - Provide Construction Management for specific initiatives aimed at increasing the resiliency of our data centers. - Review of constructability of electrical and mechanical system and building designs associated with the construction of new data centers or the optimization of existing data centers. - Creation of project scope and equipment requirements, assist with request for proposals, and capital requests. - Total project quality including the assisting with commissioning and integrated system testing and oversight of the execution of the project. - Issue/Manage the Request for Information process during construction and coordinate construction administration with engineers - Recording and reporting key metrics to team members and management. - Concurrently managing multiple projects including new data center building and capital improvement projects associated with existing data centers. - Operational support of installed facilities including review of procedures, best practices, and maintenance initiatives. - Be a leader within the group as well as within internal and external teams that support the data center. - Travel to datacenter sites for electrical systems audits, mechanical system reviews, constructability reviews, startup testing, and full commissioning, as required. Hold or be able to attain an Australian Government Security Vetting Agency clearance (see ) A day in the life AWS Construction Managers lead the delivery of our Data Center projects. They work closely with Internal Stakeholders and Contractors, resolving project issues, managing RFIs, Change Orders and other key delivery functions. Our CMs spend the majority of the week on site working closely with our vendors to drive project outcomes. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree or relevant work experience in Construction Management, Architecture, Structural, Civil, Mechanical or Electrical Engineering. - 5+ Years of work experience in design and construction management experience. - Knowledge of Australian building codes and regulations including Fire Codes, Building Codes, Energy Efficiency Codes, Sanitary Codes and Safety Codes. - Experience in program management in mission critical facilities PREFERRED QUALIFICATIONS - Experience in mission critical projects (data centres, semi-conductor, hospitals, oil and gas) - Previous vendor and contractor/subcontractor negotiation and management skills associated with construction and project execution. - Experience in mechanical and electrical systems. - Experience in the overall life cycle of a large scale construction project Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
IT Infrastructure Engineer
Peak Scientific, Inc. Erskine, Renfrewshire
Overview Reporting to the IT Infrastructure Manager, the primary focus of the role is on closing 1 st line IT service tickets from colleagues in India and KOSEAI but will also support other time zones as time and needs dictate. The role principally focuses on IT Infrastructure-related tickets, working closely with a colleague in Delhi who focuses on application-related tickets (such as SAP B1). This role is part of our company-wide IT team, so will contribute to supporting and delivering global IT initiatives and projects. Close collaboration with IT colleagues in HQ and the India/KOSEAI region in particular will be essential. The role will work within the IT team to develop company-wide standards and processes that meet or exceed internal customer expectations. Duties and Responsibilities Fulfilment of service requests and incidents in a timely manner, particularly those relating to the team based in India and wider KOSEAI region Work closely with end-users, Business Analysts, and the wider Applications/Infrastructure teams to troubleshoot and resolve issues related to IT infrastructure Provide 1st and 2nd line infrastructure support for core services aligned to agreed service levels and working practices Managing the full lifecycle of user accounts, from creation to deactivation, including licensing assignments, group membership modifications, and access control, using Active Directory and Microsoft Entra ID Managing device deployment, security, and lifecycle using Microsoft Intune and Windows Autopilot, including zero-touch enrolment Adhering to pre-defined service management processes while addressing incidents Setup of laptops, mobile phones, printers and other devices for new starters and colleagues. Liaise with Infrastructure vendors and other IT personnel for problem resolution. Troubleshoot system issues providing resolution to business application issues providing updates as and when required. Work as part of the IT global operations team, taking open issues from the US-based team at start of India-working day, passing over issues to HQ at end local working day Be flexible to address other incidents and requests from the global IT queue Maintain company data standards and identify and implement procedures in areas where improvement in control is required. Recommend localized equipment and infrastructure changes or upgrades as required Potential for limited travel to other territories such as Singapore, China, Korea and United Kingdom. Essential Skills and Experience 3-5 years' experiencewith IP networking, managed switches, wireless access points, and firewall technologies would be highly advantageous for this position. Windows 10/11 configuration and support. A solid understanding of the Microsoft Suite, including Microsoft 365, covering essential applications like Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and SharePoint Ability to resolve complex functional and configuration issues within SLAs. Ability to clearly communicate technical information to non-technical staff. Ability to collaborate well working with different teams to manage and resolve issues. Ability to create and maintain clear and accurate system records and documentation. ITSM/ITIL Service desk experience Desirable Skills and Experience Zendesk Vendor management, asset control, inventory trackingand lifecycle management of IT assets Experience working in a matrixed organization/environment Excellent organisational skills, including the ability to manage multiple workstreams and initiatives
Jul 17, 2025
Full time
Overview Reporting to the IT Infrastructure Manager, the primary focus of the role is on closing 1 st line IT service tickets from colleagues in India and KOSEAI but will also support other time zones as time and needs dictate. The role principally focuses on IT Infrastructure-related tickets, working closely with a colleague in Delhi who focuses on application-related tickets (such as SAP B1). This role is part of our company-wide IT team, so will contribute to supporting and delivering global IT initiatives and projects. Close collaboration with IT colleagues in HQ and the India/KOSEAI region in particular will be essential. The role will work within the IT team to develop company-wide standards and processes that meet or exceed internal customer expectations. Duties and Responsibilities Fulfilment of service requests and incidents in a timely manner, particularly those relating to the team based in India and wider KOSEAI region Work closely with end-users, Business Analysts, and the wider Applications/Infrastructure teams to troubleshoot and resolve issues related to IT infrastructure Provide 1st and 2nd line infrastructure support for core services aligned to agreed service levels and working practices Managing the full lifecycle of user accounts, from creation to deactivation, including licensing assignments, group membership modifications, and access control, using Active Directory and Microsoft Entra ID Managing device deployment, security, and lifecycle using Microsoft Intune and Windows Autopilot, including zero-touch enrolment Adhering to pre-defined service management processes while addressing incidents Setup of laptops, mobile phones, printers and other devices for new starters and colleagues. Liaise with Infrastructure vendors and other IT personnel for problem resolution. Troubleshoot system issues providing resolution to business application issues providing updates as and when required. Work as part of the IT global operations team, taking open issues from the US-based team at start of India-working day, passing over issues to HQ at end local working day Be flexible to address other incidents and requests from the global IT queue Maintain company data standards and identify and implement procedures in areas where improvement in control is required. Recommend localized equipment and infrastructure changes or upgrades as required Potential for limited travel to other territories such as Singapore, China, Korea and United Kingdom. Essential Skills and Experience 3-5 years' experiencewith IP networking, managed switches, wireless access points, and firewall technologies would be highly advantageous for this position. Windows 10/11 configuration and support. A solid understanding of the Microsoft Suite, including Microsoft 365, covering essential applications like Outlook, Teams, Word, Excel, PowerPoint, OneDrive, and SharePoint Ability to resolve complex functional and configuration issues within SLAs. Ability to clearly communicate technical information to non-technical staff. Ability to collaborate well working with different teams to manage and resolve issues. Ability to create and maintain clear and accurate system records and documentation. ITSM/ITIL Service desk experience Desirable Skills and Experience Zendesk Vendor management, asset control, inventory trackingand lifecycle management of IT assets Experience working in a matrixed organization/environment Excellent organisational skills, including the ability to manage multiple workstreams and initiatives
Workplace Experience Manager
Samba TV, Inc.
Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. We are seeking a highly organized Workplace Experience Manage to support our London office, who will manage a Workplace Manager based out of Warsaw to cover the European and Taiwain offices. This role is essential to creating a welcoming, well-run environment where employees can do their best work. You'll help maintain the physical space, support daily operations, and contribute to the broader global workplace team. This is a in-office position with a minimum of 3 days per week required on-site, with the potential to increase up to 5 days per week depending on business needs, leadership visits and events. WHAT YOU'LL DO Management Responsible for managing the Warsaw Workplace Coordinator. Ensure the Warsaw manager is completing daily duties and tasks for the Warsaw team and is onsite 3 days a week: Tuesday, Wednesday, Thursday. With the Warsaw manager, oversee the Amsterdam, Hamburg, Porto, Taipei offices and facilities. Office Operations & Facilities Act as the go-to contact for general office support, working closely with building management on cleanliness, maintenance, repairs and access control issues. Submit and track tickets related to repairs, desk setups, and space improvements. Conduct regular space audits to ensure the office remains tidy, functional, and well-stocked. Coordinate internal moves, assist with desk resets, and manage setup tasks. Support IT by assisting with basic tech troubleshooting (e.g., connecting monitors, managing cables, monitor and address conference room tech issues, ensuring seamless meeting experiences). Maintain a safe, secure, and well-functioning work environment, ensuring all appliances and office equipment are in good working order. Ensure full compliance with UK health and safety legislation, including fire safety, risk assessments, and building regulations; maintain accurate records and coordinate required inspections and certifications. Support environmental and EHS (Environmental, Health & Safety) initiatives by promoting responsible resource use, maintaining recycling and waste management practices, and partnering with vendors that align with UK sustainability standards. Maintain and regularly update emergency procedures, including first aid kit checks, fire warden coordination, evacuation protocols, and contributions to business continuity planning. Stay informed about industry trends and best practices as it relates to managing the office. Food & Beverage Order and stock weekly snacks and beverages, maintaining kitchen cleanliness and supply levels. Coordinate recurring lunch deliveries, manage order logistics, and handle clean up. Maintain inventory of office supplies such as adapters, chargers, furniture, appliances, electronics and light stationery. Events & Employee Experience Coordinate and support onsite and offsite experiences including recurring events, executive visits, and ad hoc gatherings and All Hands Meeting Coordination. Develop and uphold workplace standards and protocols in collaboration with the HR team to ensure a consistent and supportive office environment. Collaborate with the People Team and leadership to plan and execute internal initiatives that foster engagement and connection. Foster a positive and collaborative office culture that reflects the company's values and encourages teamwork. Gather and analyze employee feedback to continuously improve office operations and foster a positive work environment. Serve as a go-to resource for employee inquiries, connecting individuals to the appropriate internal resources. Facilitate clear internal communications around events, office updates and workplace initiatives. Help Assist with travel coordination tasks like researching nearby hotel options and partnering with hotels to secure preferred corporate rates. Employee Office Onboarding Support Act as an in-office point of contact for new joiners with office-related questions. Send a welcome email outlining key building and workplace details to help new hires successfully navigate the space. Conduct office tours for new joiners and visiting guests. Administrative & Executive Support Provide administrative support including scheduling help for in-office meetings, coordinating vendor/customer visits, and assisting with office-related documentation. Assist with onsite logistics during executive visits and company-wide events. Partner with Executive Assistants for meeting setup, travel coordination, and office-hosted offsites. Vendor & Budget Coordination Manage vendor relationships (e.g., cleaners, catering, events, security, supply vendors), ensuring consistent service and performance. Maintain confidentiality and support data protection protocols when handling internal or vendor-related information. Maintain awareness of and ensure compliance with local employment regulations, GDPR, and relevant workplace legislation in partnership with HR and Legal. Track office expenses and help manage budget planning in collaboration with Workplace and Finance teams. Research and negotiate local vendor contracts to ensure cost-effectiveness and service quality. Process invoices and payments in a timely manner and in accordance with Samba expense policy. Global Workplace Support Provide regional coverage for global teammates when they're out of office. Participate in global projects such as workplace surveys and data gathering to help improve the employee experience. Coordinate across time zones to ensure smooth collaboration with international workplace teams. Key Stakeholders Employees in the London region People Team Executives & Executive Assistants Finance & Legal Teams Building Management IT Support Global Workplace Team WHO YOU ARE Warm, resourceful, and committed to delivering exceptional workplace experiences. Exceptionally organized with strong communication and follow-through skills. Proactive, detail-oriented, and comfortable working autonomously. Familiar with Google Workspace (Docs, Sheets, Calendar, Gmail); Slack experience is a plus. Confident managing vendors and performing light tech troubleshooting when needed. Adaptable to shifting priorities and excited to contribute to a high-functioning, globally connected workplace team. Passionate about fostering culture and community, with a focus on Samba people-centered experiences. Comfortable using internal systems and engagement tools (e.g., HRIS platforms or event tools) to support team operations. £51,000 - £66,000 a year Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy . For residents of the EU , Samba Inc. is the data controller.
Jul 17, 2025
Full time
Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. We are seeking a highly organized Workplace Experience Manage to support our London office, who will manage a Workplace Manager based out of Warsaw to cover the European and Taiwain offices. This role is essential to creating a welcoming, well-run environment where employees can do their best work. You'll help maintain the physical space, support daily operations, and contribute to the broader global workplace team. This is a in-office position with a minimum of 3 days per week required on-site, with the potential to increase up to 5 days per week depending on business needs, leadership visits and events. WHAT YOU'LL DO Management Responsible for managing the Warsaw Workplace Coordinator. Ensure the Warsaw manager is completing daily duties and tasks for the Warsaw team and is onsite 3 days a week: Tuesday, Wednesday, Thursday. With the Warsaw manager, oversee the Amsterdam, Hamburg, Porto, Taipei offices and facilities. Office Operations & Facilities Act as the go-to contact for general office support, working closely with building management on cleanliness, maintenance, repairs and access control issues. Submit and track tickets related to repairs, desk setups, and space improvements. Conduct regular space audits to ensure the office remains tidy, functional, and well-stocked. Coordinate internal moves, assist with desk resets, and manage setup tasks. Support IT by assisting with basic tech troubleshooting (e.g., connecting monitors, managing cables, monitor and address conference room tech issues, ensuring seamless meeting experiences). Maintain a safe, secure, and well-functioning work environment, ensuring all appliances and office equipment are in good working order. Ensure full compliance with UK health and safety legislation, including fire safety, risk assessments, and building regulations; maintain accurate records and coordinate required inspections and certifications. Support environmental and EHS (Environmental, Health & Safety) initiatives by promoting responsible resource use, maintaining recycling and waste management practices, and partnering with vendors that align with UK sustainability standards. Maintain and regularly update emergency procedures, including first aid kit checks, fire warden coordination, evacuation protocols, and contributions to business continuity planning. Stay informed about industry trends and best practices as it relates to managing the office. Food & Beverage Order and stock weekly snacks and beverages, maintaining kitchen cleanliness and supply levels. Coordinate recurring lunch deliveries, manage order logistics, and handle clean up. Maintain inventory of office supplies such as adapters, chargers, furniture, appliances, electronics and light stationery. Events & Employee Experience Coordinate and support onsite and offsite experiences including recurring events, executive visits, and ad hoc gatherings and All Hands Meeting Coordination. Develop and uphold workplace standards and protocols in collaboration with the HR team to ensure a consistent and supportive office environment. Collaborate with the People Team and leadership to plan and execute internal initiatives that foster engagement and connection. Foster a positive and collaborative office culture that reflects the company's values and encourages teamwork. Gather and analyze employee feedback to continuously improve office operations and foster a positive work environment. Serve as a go-to resource for employee inquiries, connecting individuals to the appropriate internal resources. Facilitate clear internal communications around events, office updates and workplace initiatives. Help Assist with travel coordination tasks like researching nearby hotel options and partnering with hotels to secure preferred corporate rates. Employee Office Onboarding Support Act as an in-office point of contact for new joiners with office-related questions. Send a welcome email outlining key building and workplace details to help new hires successfully navigate the space. Conduct office tours for new joiners and visiting guests. Administrative & Executive Support Provide administrative support including scheduling help for in-office meetings, coordinating vendor/customer visits, and assisting with office-related documentation. Assist with onsite logistics during executive visits and company-wide events. Partner with Executive Assistants for meeting setup, travel coordination, and office-hosted offsites. Vendor & Budget Coordination Manage vendor relationships (e.g., cleaners, catering, events, security, supply vendors), ensuring consistent service and performance. Maintain confidentiality and support data protection protocols when handling internal or vendor-related information. Maintain awareness of and ensure compliance with local employment regulations, GDPR, and relevant workplace legislation in partnership with HR and Legal. Track office expenses and help manage budget planning in collaboration with Workplace and Finance teams. Research and negotiate local vendor contracts to ensure cost-effectiveness and service quality. Process invoices and payments in a timely manner and in accordance with Samba expense policy. Global Workplace Support Provide regional coverage for global teammates when they're out of office. Participate in global projects such as workplace surveys and data gathering to help improve the employee experience. Coordinate across time zones to ensure smooth collaboration with international workplace teams. Key Stakeholders Employees in the London region People Team Executives & Executive Assistants Finance & Legal Teams Building Management IT Support Global Workplace Team WHO YOU ARE Warm, resourceful, and committed to delivering exceptional workplace experiences. Exceptionally organized with strong communication and follow-through skills. Proactive, detail-oriented, and comfortable working autonomously. Familiar with Google Workspace (Docs, Sheets, Calendar, Gmail); Slack experience is a plus. Confident managing vendors and performing light tech troubleshooting when needed. Adaptable to shifting priorities and excited to contribute to a high-functioning, globally connected workplace team. Passionate about fostering culture and community, with a focus on Samba people-centered experiences. Comfortable using internal systems and engagement tools (e.g., HRIS platforms or event tools) to support team operations. £51,000 - £66,000 a year Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy . For residents of the EU , Samba Inc. is the data controller.
Business Development Manager
FAFS Fire & Security
Service Engineer - London & Surrounding Regions FAFS Fire & Security specialise in designing, installing, commissioning and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking to appoint a new Service Business Development Manager specifically covering the London region. Basic Salary - £45,000 per annum subject to experience Pension, Life Assurance & much more. - Please see our generous remuneration packages below FAFS Business Development Manager Be well presented, punctual and respectful to company employee's and policies. Prepare cost budgets and cost estimates for new contracts. Keep existing contracts up to date, including making amendments, providing new cost estimates, and maintaining communication with the client. Adhere to company standards and guidelines when analysing and providing estimations, focus on maximising profit and customer satisfaction with the client, while minimising any potential risks to the company. Manage accounts to maintain and develop relationships. Prepare detailed and well-written proposals for each client, adhering to client guidelines while offering competitive and comprehensive cost estimates, and including supplementary documentation. Maintain relationships with existing clients keeping a sales-minded attitude, and seek out and build relationships with new clients. Work with the delivery team to help with development, innovation, and creativity on client projects. Keep detailed records of all design and estimation documentation, including site assessments and contract terms, update any existing contracts immediately upon agreement of new terms with client. Prepare and submit accurate cost/sales documents, including client schedule of rates documents. Liaise with other company departments to maintain business development and continuously innovate new profitable outcomes. Follow Health & Safety procedures set out by the company to ensure the safety of you, your colleagues and others. Also, adhere to the Company Health and Safety policy. Adhere to company rules and ensure compliance to ISO:9001:2015 & ISO 14001:2004. Who We're Looking For Experience in designing/engineering electronic security and associated systems. Knowledge of BS Compliant Design requirements. Knowledge of enterprise-level Electronic Security Systems and integrated Security Management systems. Conversant with IT systems such as Microsoft Office and AutoCAD. Ability to understand technical specifications. Be a strong communicator, self-confident with exceptional relationship-building skills. Have strong customer-facing skills and exceptional customer service skills. Specific attention to detail and be able to work on your own initiative. Have a professional approach, be self-motivating with drive and initiative. A valid driving license is essential, with the ability to visit client sites. Good sales and networking skills. Technical document/proposal writing experience preferred. How we Attract, Reward & Retain Our Employees At FAFS Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Basic Salary - £45,000 subject to experience Fully equipped company vehicle Royal London Pension Life Assurance 4x Salary 22 days Paid Holidays plus Bank Holidays Additional holiday day for each full year of completed service (up to 25 days) Paid Candidate Referral Scheme - up to £1,000 per referral, unlimited referrals. Mental Health & Well-being Scheme Employee Recognition Scheme Development and progression opportunities A Little More About FAFS Fire & Security We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: FAFS Fire & Security Marlowe Kitchen Fire Suppression Alarm Communications Clymac clymac.co.uk Morgan Fire Protection morganfire.co.uk Marlowe Smoke Control marlowe-aov.co.uk Marlowe Fire & Security Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship.
Jul 17, 2025
Full time
Service Engineer - London & Surrounding Regions FAFS Fire & Security specialise in designing, installing, commissioning and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking to appoint a new Service Business Development Manager specifically covering the London region. Basic Salary - £45,000 per annum subject to experience Pension, Life Assurance & much more. - Please see our generous remuneration packages below FAFS Business Development Manager Be well presented, punctual and respectful to company employee's and policies. Prepare cost budgets and cost estimates for new contracts. Keep existing contracts up to date, including making amendments, providing new cost estimates, and maintaining communication with the client. Adhere to company standards and guidelines when analysing and providing estimations, focus on maximising profit and customer satisfaction with the client, while minimising any potential risks to the company. Manage accounts to maintain and develop relationships. Prepare detailed and well-written proposals for each client, adhering to client guidelines while offering competitive and comprehensive cost estimates, and including supplementary documentation. Maintain relationships with existing clients keeping a sales-minded attitude, and seek out and build relationships with new clients. Work with the delivery team to help with development, innovation, and creativity on client projects. Keep detailed records of all design and estimation documentation, including site assessments and contract terms, update any existing contracts immediately upon agreement of new terms with client. Prepare and submit accurate cost/sales documents, including client schedule of rates documents. Liaise with other company departments to maintain business development and continuously innovate new profitable outcomes. Follow Health & Safety procedures set out by the company to ensure the safety of you, your colleagues and others. Also, adhere to the Company Health and Safety policy. Adhere to company rules and ensure compliance to ISO:9001:2015 & ISO 14001:2004. Who We're Looking For Experience in designing/engineering electronic security and associated systems. Knowledge of BS Compliant Design requirements. Knowledge of enterprise-level Electronic Security Systems and integrated Security Management systems. Conversant with IT systems such as Microsoft Office and AutoCAD. Ability to understand technical specifications. Be a strong communicator, self-confident with exceptional relationship-building skills. Have strong customer-facing skills and exceptional customer service skills. Specific attention to detail and be able to work on your own initiative. Have a professional approach, be self-motivating with drive and initiative. A valid driving license is essential, with the ability to visit client sites. Good sales and networking skills. Technical document/proposal writing experience preferred. How we Attract, Reward & Retain Our Employees At FAFS Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Basic Salary - £45,000 subject to experience Fully equipped company vehicle Royal London Pension Life Assurance 4x Salary 22 days Paid Holidays plus Bank Holidays Additional holiday day for each full year of completed service (up to 25 days) Paid Candidate Referral Scheme - up to £1,000 per referral, unlimited referrals. Mental Health & Well-being Scheme Employee Recognition Scheme Development and progression opportunities A Little More About FAFS Fire & Security We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: FAFS Fire & Security Marlowe Kitchen Fire Suppression Alarm Communications Clymac clymac.co.uk Morgan Fire Protection morganfire.co.uk Marlowe Smoke Control marlowe-aov.co.uk Marlowe Fire & Security Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship.
Nine Twenty
IT Security Manager
Nine Twenty Clydebank, Dunbartonshire
IT Security Manager Location: Clydebank, Hybrid Options Available Employment Type: Permanent Full-Time We are currently looking for an experienced and proactive IT Security Manager to lead our information security function. This is a hands-on leadership role responsible for managing day-to-day cybersecurity operations, defining and implementing security policies, and supporting both technical and strategic initiatives across the business. Role Overview: The IT Security Manager will be responsible for overseeing daily security operations, managing a skilled technical team, and defining the processes, standards, and policies that underpin secure business operations. They will play a key role in shaping and executing the IT security strategy, acting as a subject matter expert while supporting compliance, training, incident management, and continuous improvement efforts across the organisation. Key Responsibilities: Oversees the daily operations of the IT Security team, ensuring service levels and internal objectives are consistently met. Leads the delivery of IT security projects, aligning them with broader strategic objectives and deadlines. Contributes expert guidance into IT strategy and supports its implementation from a security standpoint. Owns the organisation's security incident response process, including investigation, reporting, and post-incident analysis. Assesses existing system security and proposes improvements to strengthen infrastructure resilience. Ensures the secure handling, processing, and transfer of data in compliance with legal and company standards. Manages IT security budgets, procurement of tools, and relationships with third-party vendors. Works closely with the Group Head of Business Systems to develop and maintain information security policies and procedures. Mentors and supports the training and development of team members, ensuring knowledge gaps are addressed proactively. Reports regularly on team performance, risk status, and progress against defined KPIs. Oversees workforce planning within the security team to ensure adequate resource availability. Maintains awareness of industry best practices and applies them to organisational security policies. Implements and monitors security systems such as firewalls, intrusion detection systems, endpoint protection, log monitoring, and vulnerability scanning. Investigates and documents security breaches and cyber incidents, including assessment of impact and coordination of remediation efforts. Coordinates penetration testing with internal or external parties as appropriate. Drives business-wide understanding of secure development practices and general information security awareness. Represents the company during audits and performs internal and third-party security reviews as needed. Candidate Profile Essential Skills & Experience: Significant experience in an IT security leadership role, ideally within a complex or globally distributed environment. In-depth knowledge of infrastructure, networks, and cloud technologies (e.g. Azure, AWS). Experience with security frameworks and regulatory compliance, including ISO 27001 and GDPR. Demonstrated ability to lead, coach, and develop high-performing technical teams. Track record of managing incident response and conducting technical investigations. Confident multitasker with strong project delivery and organisational skills. Experience in performing or participating in IT security audits. Excellent communication skills, both verbal and written, with the ability to explain complex technical issues to non-technical stakeholders. Familiarity with project and service management frameworks (Agile, ITIL, etc.) Employee Benefits: 30 days of annual leave, plus an additional day off for your birthday Option to buy or sell up to 5 additional leave days per year Industry Leading Pension package Bupa private medical insurance Hybrid working model offering flexibility between home and office Subsidised onsite lunches Free electric vehicle charging stations and parking facilities To be considered for this role please apply today or contact Sophie at Nine Twenty for more details.
Jul 17, 2025
Full time
IT Security Manager Location: Clydebank, Hybrid Options Available Employment Type: Permanent Full-Time We are currently looking for an experienced and proactive IT Security Manager to lead our information security function. This is a hands-on leadership role responsible for managing day-to-day cybersecurity operations, defining and implementing security policies, and supporting both technical and strategic initiatives across the business. Role Overview: The IT Security Manager will be responsible for overseeing daily security operations, managing a skilled technical team, and defining the processes, standards, and policies that underpin secure business operations. They will play a key role in shaping and executing the IT security strategy, acting as a subject matter expert while supporting compliance, training, incident management, and continuous improvement efforts across the organisation. Key Responsibilities: Oversees the daily operations of the IT Security team, ensuring service levels and internal objectives are consistently met. Leads the delivery of IT security projects, aligning them with broader strategic objectives and deadlines. Contributes expert guidance into IT strategy and supports its implementation from a security standpoint. Owns the organisation's security incident response process, including investigation, reporting, and post-incident analysis. Assesses existing system security and proposes improvements to strengthen infrastructure resilience. Ensures the secure handling, processing, and transfer of data in compliance with legal and company standards. Manages IT security budgets, procurement of tools, and relationships with third-party vendors. Works closely with the Group Head of Business Systems to develop and maintain information security policies and procedures. Mentors and supports the training and development of team members, ensuring knowledge gaps are addressed proactively. Reports regularly on team performance, risk status, and progress against defined KPIs. Oversees workforce planning within the security team to ensure adequate resource availability. Maintains awareness of industry best practices and applies them to organisational security policies. Implements and monitors security systems such as firewalls, intrusion detection systems, endpoint protection, log monitoring, and vulnerability scanning. Investigates and documents security breaches and cyber incidents, including assessment of impact and coordination of remediation efforts. Coordinates penetration testing with internal or external parties as appropriate. Drives business-wide understanding of secure development practices and general information security awareness. Represents the company during audits and performs internal and third-party security reviews as needed. Candidate Profile Essential Skills & Experience: Significant experience in an IT security leadership role, ideally within a complex or globally distributed environment. In-depth knowledge of infrastructure, networks, and cloud technologies (e.g. Azure, AWS). Experience with security frameworks and regulatory compliance, including ISO 27001 and GDPR. Demonstrated ability to lead, coach, and develop high-performing technical teams. Track record of managing incident response and conducting technical investigations. Confident multitasker with strong project delivery and organisational skills. Experience in performing or participating in IT security audits. Excellent communication skills, both verbal and written, with the ability to explain complex technical issues to non-technical stakeholders. Familiarity with project and service management frameworks (Agile, ITIL, etc.) Employee Benefits: 30 days of annual leave, plus an additional day off for your birthday Option to buy or sell up to 5 additional leave days per year Industry Leading Pension package Bupa private medical insurance Hybrid working model offering flexibility between home and office Subsidised onsite lunches Free electric vehicle charging stations and parking facilities To be considered for this role please apply today or contact Sophie at Nine Twenty for more details.
VanRath
Digital Systems Manager - NI Fire and Rescue Service
VanRath Lisburn, County Antrim
Summary Job Reference: VR130625 Job Title: Digital Systems Manager Client : NI Fire and Rescue Service Salary: 21.96 ph / circa 41k pa Location: Lisburn, hybrid Contract : Temporary, 6+ months (goal to make it a permanent position), full-time (36.25 hours pw, generally Mon-Fri / 9-5) Overview VANRATH now stands as the first-tier supplier to a range of Top 100 Northern Ireland organisations, SMEs, Public Sector organisations, Health and Social Care Trusts and NFP Organisations. One of our public sector clients, the NI Fire and Rescue Service, are looking for a Digital Systems Manager to provide a specialist technical and business expertise for the diverse range of Digital Line of Business Systems and Services. These services are provided for the management of Line of Business, Operational, Technical and Specialist systems and applications to include hardware, software, training, project management, Digital services and Digital related communication resources. You'll also ensure the effective and efficient provision of support and services, including development and maintenance, of Digital Line of Business Systems in line with NIFRS organisational need. As an integral member of the IT Team, you'll provide a modern, professional and customer focused service to support the vision and mission of NIFRS. Requirements Possess a Degree level qualification in a relevant subject (e.g. IT, Systems Development) AND Have at least 2 years' experience in a Systems Manager role. OR Have at least 5 years' experience in a Systems Managers role. Also Have experience in managing and upgrading IT systems with an ability to troubleshoot advanced technical issues. Can demonstrate: a) effective planning, organisation, prioritising skills and attention to detail and the ability to work individually or as a team member; b) effective communication skills (both oral and written) and the ability to provide timely and accurate information; c) the ability to deliver high quality work with excellent attention to detail; d) a customer service orientation. What you'll do as a Digital Systems Manager To provide a specialist technical knowledge and business expertise for the management of Digital Line of Business (LOB) Systems and Services including, but not limited to Finance, HR, Stores, Prevention and Protection, Fleet and Operational Applications. Manage and participate in the development and implementation of NIFRS Digital LOB existing systems and new projects to meet business goals and objectives. Manage the day to day LOB Digital Systems Service Requests and Incidents using a Service Management tool, ensuring SLA standards are in place and met both internally and externally. This includes working with a wide range of external suppliers and internal stakeholders to troubleshoot and resolve issues. Responsible for the management of existing and new systems infrastructure, ensuring compatibility, security and asset management across all IT systems hardware, software and licensing. To participate in formal and informal discussions and meetings with both internal management, staff and external suppliers in relation to tender and quotation responses, contractual services, providing complex technical knowledge for support issues and site demonstrations. To participate fully in quality initiatives particularly those involving the application of ISO 20000. Full job description available on request. Next steps For further information on this Digital Systems Manager role, or any other IT job in Northern Ireland, apply via the link or contact VANRATH for a confidential chat today.
Jul 17, 2025
Full time
Summary Job Reference: VR130625 Job Title: Digital Systems Manager Client : NI Fire and Rescue Service Salary: 21.96 ph / circa 41k pa Location: Lisburn, hybrid Contract : Temporary, 6+ months (goal to make it a permanent position), full-time (36.25 hours pw, generally Mon-Fri / 9-5) Overview VANRATH now stands as the first-tier supplier to a range of Top 100 Northern Ireland organisations, SMEs, Public Sector organisations, Health and Social Care Trusts and NFP Organisations. One of our public sector clients, the NI Fire and Rescue Service, are looking for a Digital Systems Manager to provide a specialist technical and business expertise for the diverse range of Digital Line of Business Systems and Services. These services are provided for the management of Line of Business, Operational, Technical and Specialist systems and applications to include hardware, software, training, project management, Digital services and Digital related communication resources. You'll also ensure the effective and efficient provision of support and services, including development and maintenance, of Digital Line of Business Systems in line with NIFRS organisational need. As an integral member of the IT Team, you'll provide a modern, professional and customer focused service to support the vision and mission of NIFRS. Requirements Possess a Degree level qualification in a relevant subject (e.g. IT, Systems Development) AND Have at least 2 years' experience in a Systems Manager role. OR Have at least 5 years' experience in a Systems Managers role. Also Have experience in managing and upgrading IT systems with an ability to troubleshoot advanced technical issues. Can demonstrate: a) effective planning, organisation, prioritising skills and attention to detail and the ability to work individually or as a team member; b) effective communication skills (both oral and written) and the ability to provide timely and accurate information; c) the ability to deliver high quality work with excellent attention to detail; d) a customer service orientation. What you'll do as a Digital Systems Manager To provide a specialist technical knowledge and business expertise for the management of Digital Line of Business (LOB) Systems and Services including, but not limited to Finance, HR, Stores, Prevention and Protection, Fleet and Operational Applications. Manage and participate in the development and implementation of NIFRS Digital LOB existing systems and new projects to meet business goals and objectives. Manage the day to day LOB Digital Systems Service Requests and Incidents using a Service Management tool, ensuring SLA standards are in place and met both internally and externally. This includes working with a wide range of external suppliers and internal stakeholders to troubleshoot and resolve issues. Responsible for the management of existing and new systems infrastructure, ensuring compatibility, security and asset management across all IT systems hardware, software and licensing. To participate in formal and informal discussions and meetings with both internal management, staff and external suppliers in relation to tender and quotation responses, contractual services, providing complex technical knowledge for support issues and site demonstrations. To participate fully in quality initiatives particularly those involving the application of ISO 20000. Full job description available on request. Next steps For further information on this Digital Systems Manager role, or any other IT job in Northern Ireland, apply via the link or contact VANRATH for a confidential chat today.
Stott & May
Infrastructure Architect - Data Centre
Stott & May Guildford, Surrey
Infrastructure Architect - Data Centre applicants must hold an active SC clearance Start: ASAP Location: onsite in central London 2-3 days per week We are seeking an experienced Infrastructure Architect to lead the technical design and delivery of a major on-premise data centre migration for a UK government client. This is a contract role requiring deep infrastructure expertise and strong stakeholder engagement, with a focus on robust, secure, and disruption-free migration. Key Responsibilities - Lead the end-to-end infrastructure architecture for the target data centre - Conduct assessments of existing environments, dependencies, and workloads - Design migration strategies covering tooling, sequencing, rollback, and DR - Produce HLDs/LLDs across compute, storage, networking, and security domains - Ensure alignment with enterprise architecture and compliance standards - Collaborate with project managers, technical teams, and vendors - Maintain comprehensive design documentation and architectural records - Architect solutions for high availability, resilience, and scalability - Support engineering teams during implementation and act as a technical escalation point Essential Skills: - Proven experience in data centre migrations as an Infrastructure Architect or Senior Engineer - Deep understanding of on-premise infrastructure, including: - Compute (Windows/Linux, VMware, Hyper-V) - Storage (SAN/NAS, backup, replication) - Networking (LAN/WAN, firewalls, load balancers) - IAM (Active Directory, DNS, DHCP) - Skilled in designing HA/DR enterprise solutions - Experience with discovery tools, CMDB, orchestration, and automation - Familiar with ITSM and service transition practices - Excellent communication skills, able to explain technical concepts to varied audiences - Candidates must hold an active SC Clearance Desirable Skills: - Certifications: VMware VCAP/VCIX, Cisco CCNP/CCIE, Microsoft, TOGAF, ITIL - Experience in regulated sectors (defence, healthcare, finance) - Knowledge of hybrid infrastructure and cloud readiness
Jul 17, 2025
Full time
Infrastructure Architect - Data Centre applicants must hold an active SC clearance Start: ASAP Location: onsite in central London 2-3 days per week We are seeking an experienced Infrastructure Architect to lead the technical design and delivery of a major on-premise data centre migration for a UK government client. This is a contract role requiring deep infrastructure expertise and strong stakeholder engagement, with a focus on robust, secure, and disruption-free migration. Key Responsibilities - Lead the end-to-end infrastructure architecture for the target data centre - Conduct assessments of existing environments, dependencies, and workloads - Design migration strategies covering tooling, sequencing, rollback, and DR - Produce HLDs/LLDs across compute, storage, networking, and security domains - Ensure alignment with enterprise architecture and compliance standards - Collaborate with project managers, technical teams, and vendors - Maintain comprehensive design documentation and architectural records - Architect solutions for high availability, resilience, and scalability - Support engineering teams during implementation and act as a technical escalation point Essential Skills: - Proven experience in data centre migrations as an Infrastructure Architect or Senior Engineer - Deep understanding of on-premise infrastructure, including: - Compute (Windows/Linux, VMware, Hyper-V) - Storage (SAN/NAS, backup, replication) - Networking (LAN/WAN, firewalls, load balancers) - IAM (Active Directory, DNS, DHCP) - Skilled in designing HA/DR enterprise solutions - Experience with discovery tools, CMDB, orchestration, and automation - Familiar with ITSM and service transition practices - Excellent communication skills, able to explain technical concepts to varied audiences - Candidates must hold an active SC Clearance Desirable Skills: - Certifications: VMware VCAP/VCIX, Cisco CCNP/CCIE, Microsoft, TOGAF, ITIL - Experience in regulated sectors (defence, healthcare, finance) - Knowledge of hybrid infrastructure and cloud readiness
Test Engineer - Electrical Products - Future Talent Pipeline
BSI Companies Loughborough, Leicestershire
Test Engineer - Electrical Products - Future Talent Pipeline page is loaded Test Engineer - Electrical Products - Future Talent Pipeline Apply locations Loughborough time type Full time posted on Posted 30+ Days Ago job requisition id JR Great that you're thinking about a career with BSI! Position: Test Engineer - Electrical Products Location: Loughborough, Leicestershire Employment Type: Permanent, Full Time Position Do you think you have what it takes to be our next Test Engineer? Our test engineers are at the forefront of operations at our testing laboratories and take on a key role in certifying the safety of products for global consumers, ensuring they remain fit for purpose and conform to stringent industry standards. Our Labs: BSI hold over 50-years of testing excellence and have two UKAS accredited Laboratory operations in the UK, situated in Hemel Hempstead & Loughborough. Our purpose-built Hemel Hempstead facility is our centre of excellence that provides testing across a range of products including PPE, Latex, IoT Security, Financial, Automotive, Fire detection, Doors & Windows, and Construction Products. Our Loughborough testing facility is based within Loughborough University and has bespoke testing capabilities across Electrical & Electronics, Mechanical, Energy and Gas Appliances, with plans to add new testing capabilities soon. What is it like to be an Electrical Test Engineer at BSI? A typical day for one of test engineers would involve creating test set-ups/test rigs to simulate normal use and conditions of products. This is a position where accuracy really matters so initial calibration checks are performed on testing equipment prior to undertaking measurements and recording of any results in accordance to ISO standards. Test Engineers will need to interpret and navigate standards to lead them to perform a test, obtain results and data to generate a verdict to a specific clause. Outside of testing work you will support the team in scoping out new efficiencies within testing and generate ideas in support of future CAPEX to obtain new equipment and methods. A test engineer will contribute towards a safe working environment, so will also help in identifying areas of improvement along with writing and reviewing of risk assessments. This is a perfect opportunity for an electrical/electronic engineer with a sound technical ability who is seeking a new and challenging opportunity where you will get to operate around a vast array of products across various industry sectors and for someone who wishes to be challenged daily. What do we need from you? To be a successful Test Engineer at BSI you will need to have a previous background and education in Electrical & Electronic Engineering with the ability to demonstrate a sound knowledge & awareness of electrical principles and an understanding of measurements (electrical & distance measurements). The ability to use and interpret testing equipment is vital in this role. You will come across various types of testing equipment that includes load banks, multimeters, flash testers & earth bond testers so previous experience with some of these electrical testing devices will be key to the role. You'll also need to be a great project manager in this role as you'll be setting up multiple test rigs and undertaking and coordinating multiple projects concurrently across a variety of different tests. Another key element to the role will be to interpret and report technical data /findings as well as write test reports with the use of MS Word & Excel. Attention to detail along with excellent verbal and written communication skills will also be required. What we offer: We offer career development opportunities and an attractive remuneration package including: Competitive salary 27 days holiday plus Bank Holidays with the option to buy additional days Private medical and dental insurance Company contribution to pension scheme Life assurance from your first day with us and many more flexible benefits that you can tailor to suit you! Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business. BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team. About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
Jul 17, 2025
Full time
Test Engineer - Electrical Products - Future Talent Pipeline page is loaded Test Engineer - Electrical Products - Future Talent Pipeline Apply locations Loughborough time type Full time posted on Posted 30+ Days Ago job requisition id JR Great that you're thinking about a career with BSI! Position: Test Engineer - Electrical Products Location: Loughborough, Leicestershire Employment Type: Permanent, Full Time Position Do you think you have what it takes to be our next Test Engineer? Our test engineers are at the forefront of operations at our testing laboratories and take on a key role in certifying the safety of products for global consumers, ensuring they remain fit for purpose and conform to stringent industry standards. Our Labs: BSI hold over 50-years of testing excellence and have two UKAS accredited Laboratory operations in the UK, situated in Hemel Hempstead & Loughborough. Our purpose-built Hemel Hempstead facility is our centre of excellence that provides testing across a range of products including PPE, Latex, IoT Security, Financial, Automotive, Fire detection, Doors & Windows, and Construction Products. Our Loughborough testing facility is based within Loughborough University and has bespoke testing capabilities across Electrical & Electronics, Mechanical, Energy and Gas Appliances, with plans to add new testing capabilities soon. What is it like to be an Electrical Test Engineer at BSI? A typical day for one of test engineers would involve creating test set-ups/test rigs to simulate normal use and conditions of products. This is a position where accuracy really matters so initial calibration checks are performed on testing equipment prior to undertaking measurements and recording of any results in accordance to ISO standards. Test Engineers will need to interpret and navigate standards to lead them to perform a test, obtain results and data to generate a verdict to a specific clause. Outside of testing work you will support the team in scoping out new efficiencies within testing and generate ideas in support of future CAPEX to obtain new equipment and methods. A test engineer will contribute towards a safe working environment, so will also help in identifying areas of improvement along with writing and reviewing of risk assessments. This is a perfect opportunity for an electrical/electronic engineer with a sound technical ability who is seeking a new and challenging opportunity where you will get to operate around a vast array of products across various industry sectors and for someone who wishes to be challenged daily. What do we need from you? To be a successful Test Engineer at BSI you will need to have a previous background and education in Electrical & Electronic Engineering with the ability to demonstrate a sound knowledge & awareness of electrical principles and an understanding of measurements (electrical & distance measurements). The ability to use and interpret testing equipment is vital in this role. You will come across various types of testing equipment that includes load banks, multimeters, flash testers & earth bond testers so previous experience with some of these electrical testing devices will be key to the role. You'll also need to be a great project manager in this role as you'll be setting up multiple test rigs and undertaking and coordinating multiple projects concurrently across a variety of different tests. Another key element to the role will be to interpret and report technical data /findings as well as write test reports with the use of MS Word & Excel. Attention to detail along with excellent verbal and written communication skills will also be required. What we offer: We offer career development opportunities and an attractive remuneration package including: Competitive salary 27 days holiday plus Bank Holidays with the option to buy additional days Private medical and dental insurance Company contribution to pension scheme Life assurance from your first day with us and many more flexible benefits that you can tailor to suit you! Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business. BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team. About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
Information Security Specialist
Milliman Ireland Birmingham, Staffordshire
We are seeking a skilled and driven Information Security Specialist to join our global Life Technology Solutions practice. You will play a pivotal role in implementing and managing IT solutions to assist our various teams across the practice helping increase our security posture and reduce our overall risk. You will be expected to leverage yourtechnical expertise to enhance our security, manage risks, and contribute to the overall information security strategy of the firm. Who We Are Practice Life Technology Solutions (LTS) is a practice within Milliman, Inc., one of the largest actuarial consulting firms in the world. Our system Integrate is a market-leading application used throughout the life insurance industry for activities such as financial modeling, business planning and reporting, and insurance product pricing. Our cloud-hosted products, including Integrate, use Microsoft Azure for large-scale financial modeling and reporting calculations, making us the leading actuarial Microsoft Azure Partner and one of the largest worldwide users of cloud computing services. Department The LTS Information Security Team, led by the Head of Information Security, is dedicated to protecting the practice's digital and physical assets, as well as its global software and products. The team, consisting of cybersecurity analysts and on-premises security specialists, ensures information confidentiality, integrity, and availability by aligning security strategies with business objectives and complying with laws and industry standards. We act as the incident response team, and focus on threat intelligence, incident management, vulnerability assessments, access control, and security awareness training. We use advanced technologies like firewalls and System Information Event Monitoring systems to counter security threats and work closely with other departments to maintain a comprehensive security approach. Through these efforts, the team plays a critical role in mitigating risks and ensuring a secure operating environment. What We Value Our clients, and providing them with innovative solutions. Professionalism in all areas: communication, work product, relationships, attitude. Personal responsibility: the quality of our work is a matter of pride, therefore we take ownership of our tasks to ensure success. Integrity: Milliman's people demonstrate integrity in all that we do. Team collaboration and professional excellence: as a global organization, we rely on our staff to contribute to the good of the overall team. What We Offer A flexible and collaborative work environment. Full support and encouragement for a healthy work-life balance. A rapidly expanding team comprised of software professionals and technologists, actuaries, data professionals, project managers and business analysts, all with a passion for excellence. A competitive salary and an excellent benefits package. Equal Opportunity Employer. Who we're looking for Successful candidates for this position should be comfortable working in a dynamic team environment and successfully collaborating with colleagues at all levels and locations. While part of a team, reporting to the Head of Information Security, you will be expected to be able to work independently, taking ownership of work and initiatives of which you are responsible for. You will be expected to leverage your technical expertise to enhance our security posture, ensure we are fully compliant with auditable controls, manage risks, and contribute to the overall information security strategy and keeping our client data secure. Responsibilities Act as an escalation point for IT Security Analysts. Implement and manage technical security solutions within our Azure infrastructure and security monitoring systems. Identify areas where automation can help us become more efficient and implement automation to streamline processes and the efficiency of the security team. Collaborate with internal teams to ensure acceptable control and risk levels are maintained throughout the organization. Be responsible for answering security questionnaires from clients on behalf of the practice. Act as an integral part of the Incident Response team during security incidents, providing technical expertise and support. Contribute to the ongoing information security program, addressing all aspects of security from on-premises to cloud (Azure) and web application security. Participate in the system hardening and vulnerability management programs, providing direction to key business areas on their focus points. Participate in evidence gathering for the SOC audit process when required. Stay abreast of industry trends and advancements in security and cybersecurity technologies, ensuring our practices are up-to-date and effective. Carry out all tasks within the job holder's level of skill and ability. Requirements Qualifications CCSP Experience Substantial experience working in a Security focused role. Strong technical Azure experience required with a focus on security systems including Defender for Cloud and Azure Sentinel Demonstratable experience automating security processes. Knowledge This role requires a hands-on approach to all aspects of security, from on-premises to Microsoft Azure. The Information Security Specialist should have a deep understanding of information security principles and a strong technical background in cloud and on-premises systems. Skills Communicate effectively to both technical and non-technical audiences Ability to be adept at defining and building solutions from business requirements Ability to work in a fast-paced environment across multiple time zones Excellent written and verbal communications skills Ability to build and nurture relationships with stakeholders Demonstrate aptitude for, and willingness to, learn, and an appetite for continuous educationand keeping up to date with industry trends. About Milliman Milliman Inc. is a global, independent actuarial and consulting firm. Founded in Seattle in 1947 and the firm has offices in major cities around the globe. Milliman's primary business includes consulting practices for employee benefits, healthcare, investment, life insurance and financial services, and property and casualty insurance. The firm is the clear leader in actuarial consulting servicesin the US and Canada, and has an established presence in Europe, the Middle East, Africa, and Asia. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Jul 17, 2025
Full time
We are seeking a skilled and driven Information Security Specialist to join our global Life Technology Solutions practice. You will play a pivotal role in implementing and managing IT solutions to assist our various teams across the practice helping increase our security posture and reduce our overall risk. You will be expected to leverage yourtechnical expertise to enhance our security, manage risks, and contribute to the overall information security strategy of the firm. Who We Are Practice Life Technology Solutions (LTS) is a practice within Milliman, Inc., one of the largest actuarial consulting firms in the world. Our system Integrate is a market-leading application used throughout the life insurance industry for activities such as financial modeling, business planning and reporting, and insurance product pricing. Our cloud-hosted products, including Integrate, use Microsoft Azure for large-scale financial modeling and reporting calculations, making us the leading actuarial Microsoft Azure Partner and one of the largest worldwide users of cloud computing services. Department The LTS Information Security Team, led by the Head of Information Security, is dedicated to protecting the practice's digital and physical assets, as well as its global software and products. The team, consisting of cybersecurity analysts and on-premises security specialists, ensures information confidentiality, integrity, and availability by aligning security strategies with business objectives and complying with laws and industry standards. We act as the incident response team, and focus on threat intelligence, incident management, vulnerability assessments, access control, and security awareness training. We use advanced technologies like firewalls and System Information Event Monitoring systems to counter security threats and work closely with other departments to maintain a comprehensive security approach. Through these efforts, the team plays a critical role in mitigating risks and ensuring a secure operating environment. What We Value Our clients, and providing them with innovative solutions. Professionalism in all areas: communication, work product, relationships, attitude. Personal responsibility: the quality of our work is a matter of pride, therefore we take ownership of our tasks to ensure success. Integrity: Milliman's people demonstrate integrity in all that we do. Team collaboration and professional excellence: as a global organization, we rely on our staff to contribute to the good of the overall team. What We Offer A flexible and collaborative work environment. Full support and encouragement for a healthy work-life balance. A rapidly expanding team comprised of software professionals and technologists, actuaries, data professionals, project managers and business analysts, all with a passion for excellence. A competitive salary and an excellent benefits package. Equal Opportunity Employer. Who we're looking for Successful candidates for this position should be comfortable working in a dynamic team environment and successfully collaborating with colleagues at all levels and locations. While part of a team, reporting to the Head of Information Security, you will be expected to be able to work independently, taking ownership of work and initiatives of which you are responsible for. You will be expected to leverage your technical expertise to enhance our security posture, ensure we are fully compliant with auditable controls, manage risks, and contribute to the overall information security strategy and keeping our client data secure. Responsibilities Act as an escalation point for IT Security Analysts. Implement and manage technical security solutions within our Azure infrastructure and security monitoring systems. Identify areas where automation can help us become more efficient and implement automation to streamline processes and the efficiency of the security team. Collaborate with internal teams to ensure acceptable control and risk levels are maintained throughout the organization. Be responsible for answering security questionnaires from clients on behalf of the practice. Act as an integral part of the Incident Response team during security incidents, providing technical expertise and support. Contribute to the ongoing information security program, addressing all aspects of security from on-premises to cloud (Azure) and web application security. Participate in the system hardening and vulnerability management programs, providing direction to key business areas on their focus points. Participate in evidence gathering for the SOC audit process when required. Stay abreast of industry trends and advancements in security and cybersecurity technologies, ensuring our practices are up-to-date and effective. Carry out all tasks within the job holder's level of skill and ability. Requirements Qualifications CCSP Experience Substantial experience working in a Security focused role. Strong technical Azure experience required with a focus on security systems including Defender for Cloud and Azure Sentinel Demonstratable experience automating security processes. Knowledge This role requires a hands-on approach to all aspects of security, from on-premises to Microsoft Azure. The Information Security Specialist should have a deep understanding of information security principles and a strong technical background in cloud and on-premises systems. Skills Communicate effectively to both technical and non-technical audiences Ability to be adept at defining and building solutions from business requirements Ability to work in a fast-paced environment across multiple time zones Excellent written and verbal communications skills Ability to build and nurture relationships with stakeholders Demonstrate aptitude for, and willingness to, learn, and an appetite for continuous educationand keeping up to date with industry trends. About Milliman Milliman Inc. is a global, independent actuarial and consulting firm. Founded in Seattle in 1947 and the firm has offices in major cities around the globe. Milliman's primary business includes consulting practices for employee benefits, healthcare, investment, life insurance and financial services, and property and casualty insurance. The firm is the clear leader in actuarial consulting servicesin the US and Canada, and has an established presence in Europe, the Middle East, Africa, and Asia. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
SOC Technical Security Service Delivery Manager
Applicable Limited Birmingham, Staffordshire
The team you'll be working with: SOC Technical Security Service Delivery Manager We are currently recruiting for a dynamic Technical Security Service Delivery manager to join our growing Security Operations Centre business. This vacany is hybrid variabe based in Glasgow. About Us NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration partner to many of the worlds most recognised Security Technology providers. We strive to hire exceptional, innovative, and passionate individuals who want to grow with us. In a constantly changing world, we work together with our people, clients and communities to enable them to fulfil their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys. What you'll be doing: What you will be doing; Using your background in SOC Service Delivery background and experience, you will: Act as a bridge between the Customer and the Operational Delivery Teams Act as a primary escalation point of contact to the customer Coordinate the Security Operations, Incident Response Teams and other technical resources needed to troubleshoot major incidents to determine the affected/vulnerable systems, affected/vulnerable users Identify any business areas impacted and coordinate communications with all relevant stakeholders as per Major Incident Management process. Coordinate the remediation and containment activities as advised by either the NTT DATA SOC or Incident Response Team. Oversee, support, and manage through to completion the investigative and remediation activities in conjunction with relevant support teams. Coordinate post incident investigation with relevant teams or third parties and document the appropriate report to be provided to the customer Provide support and guidance to NTT DATA Delivery Teams and ensure compliance with the agreed Service Level Agreements (SLAs), quality standards, and client expectations. Document and present to the customer the weekly and/or monthly service review reports. Support Senior Service Delivery Manager in review of any service delivery processes and workflows, identifying areas for optimization and implementing best practices. Co-ordinate the running and reporting of a risk-based vulnerabilities management including: Scanning systems, networks, and applications to detect potential security weaknesses. Prioritize vulnerabilities based on their risk level, potential impact, and the criticality of the affected assets, ensuring that high-risk vulnerabilities are addressed first. Work with the Customer Business Owners to ensure they fully understand the risks, and can effectively coordinate the recommended remediation Oversee the upkeeping of the intrusion detection system (IDS) and intrusion prevention system (IPS) signatures for customer's security gateways and Firewalls. What experience you'll bring: What will you bring; It starts with amazing people, challenging projects and a work environment that supports the creation of tangible solutions that make an impact. You will need to have a broad experience of security service delivery management and have evidence of experience in a number of the following fields of expertise: At least 10 years of experience in providing technical support and advice for a Security Operations Centre Demonstrate in-depth knowledge of Security incident Management and Security Operations. Excellent communication and client relationship skills to interface with clients, stakeholders, and senior leadership. At least 5 years' experience in providing Vulnerability Management Services Demonstrable experience and knowledge in supporting and managing IDS & IPS technologies Significant experience and ability to manage and lead in crisis situations, ensuring a swift and effective response. Demonstrable experience in leading and coordinating diverse teams effectively. A valid right to work in the UK. Have held UK SC clearance or be eligible for obtaining UK SC clearance. Excellent English writing skills for technical documents and improving processes (such as policies and reports). Outstanding English verbal communication skills with the ability to explain things in a clear and non-technical way. Strong attention to detail and the ability to deliver high quality work. A relevant and recognised professional Security / Risk / Compliance certification supporting the role, such as CISSP, CICM, GCIH, etc. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, andcontinuous learning for all our people. This approach fosters collaboration, well-being,growth, and agility, leading to a more diverse, innovative, and competitiveorganisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network,Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA what we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. You can find more information about NTT DATA UK & Ireland here: We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we arecommitted to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know.Join us in building a truly diverse and empowered team. Back to search Email to a friend Apply now
Jul 17, 2025
Full time
The team you'll be working with: SOC Technical Security Service Delivery Manager We are currently recruiting for a dynamic Technical Security Service Delivery manager to join our growing Security Operations Centre business. This vacany is hybrid variabe based in Glasgow. About Us NTT DATA is one of the world's largest Global Security services providers with over 7500 Security SMEs and Integration partner to many of the worlds most recognised Security Technology providers. We strive to hire exceptional, innovative, and passionate individuals who want to grow with us. In a constantly changing world, we work together with our people, clients and communities to enable them to fulfil their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys. What you'll be doing: What you will be doing; Using your background in SOC Service Delivery background and experience, you will: Act as a bridge between the Customer and the Operational Delivery Teams Act as a primary escalation point of contact to the customer Coordinate the Security Operations, Incident Response Teams and other technical resources needed to troubleshoot major incidents to determine the affected/vulnerable systems, affected/vulnerable users Identify any business areas impacted and coordinate communications with all relevant stakeholders as per Major Incident Management process. Coordinate the remediation and containment activities as advised by either the NTT DATA SOC or Incident Response Team. Oversee, support, and manage through to completion the investigative and remediation activities in conjunction with relevant support teams. Coordinate post incident investigation with relevant teams or third parties and document the appropriate report to be provided to the customer Provide support and guidance to NTT DATA Delivery Teams and ensure compliance with the agreed Service Level Agreements (SLAs), quality standards, and client expectations. Document and present to the customer the weekly and/or monthly service review reports. Support Senior Service Delivery Manager in review of any service delivery processes and workflows, identifying areas for optimization and implementing best practices. Co-ordinate the running and reporting of a risk-based vulnerabilities management including: Scanning systems, networks, and applications to detect potential security weaknesses. Prioritize vulnerabilities based on their risk level, potential impact, and the criticality of the affected assets, ensuring that high-risk vulnerabilities are addressed first. Work with the Customer Business Owners to ensure they fully understand the risks, and can effectively coordinate the recommended remediation Oversee the upkeeping of the intrusion detection system (IDS) and intrusion prevention system (IPS) signatures for customer's security gateways and Firewalls. What experience you'll bring: What will you bring; It starts with amazing people, challenging projects and a work environment that supports the creation of tangible solutions that make an impact. You will need to have a broad experience of security service delivery management and have evidence of experience in a number of the following fields of expertise: At least 10 years of experience in providing technical support and advice for a Security Operations Centre Demonstrate in-depth knowledge of Security incident Management and Security Operations. Excellent communication and client relationship skills to interface with clients, stakeholders, and senior leadership. At least 5 years' experience in providing Vulnerability Management Services Demonstrable experience and knowledge in supporting and managing IDS & IPS technologies Significant experience and ability to manage and lead in crisis situations, ensuring a swift and effective response. Demonstrable experience in leading and coordinating diverse teams effectively. A valid right to work in the UK. Have held UK SC clearance or be eligible for obtaining UK SC clearance. Excellent English writing skills for technical documents and improving processes (such as policies and reports). Outstanding English verbal communication skills with the ability to explain things in a clear and non-technical way. Strong attention to detail and the ability to deliver high quality work. A relevant and recognised professional Security / Risk / Compliance certification supporting the role, such as CISSP, CICM, GCIH, etc. Who we are: We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, andcontinuous learning for all our people. This approach fosters collaboration, well-being,growth, and agility, leading to a more diverse, innovative, and competitiveorganisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network,Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK NTT DATA what we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. You can find more information about NTT DATA UK & Ireland here: We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we arecommitted to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know.Join us in building a truly diverse and empowered team. Back to search Email to a friend Apply now

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