2 jobs found

2nd Line Support Technician Chichester, PO20 £28,000 £35,000 plus benefits including payment and support for IT certifications, flexible working, proven career progression and lots more Our client is an extremely well-established MSP / IT Support Services organisation with an outstanding reputation and an international client base. Known for exceptional customer service and technical excellence, they are now seeking a skilled 2nd Line Support Technician to join their growing support team. This is a hands-on role for an experienced support professional who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and takes real pride in delivering a first-class customer experience. The 2nd Line Support Technician Role Owning and resolving escalated 2nd line incidents from 1st line within SLA, keeping clients updated Partaking in IT projects includes upgrades and rollouts for new hardware and software Troubleshooting across Microsoft 365, Windows, Active Directory, networking (DNS/DHCP/GPO), and core infrastructure Providing clear, professional communication to clients and internal teams Occasional on-site support and project assistance (full driving licence required) company van provided Working closely with senior engineers and cloud/infrastructure teams on complex issues About You: Proven experience in a 2nd Line IT Support role within an MSP / IT Support Services business IT certifications are preferred but support and payment for certs is offered Strong Microsoft 365 and Windows Server/AD troubleshooting skills Core networking skills (DNS, DHCP, VPN fundamentals, basic firewall rules. Knowledge of Hyper-V and virtualisation, PowerShell automation, Endpoint security and encryption, VoIP, InTune / Endpoint Manager and cloud familiarity. Customer-focused, calm under pressure, and highly organised Full UK driving licence (for client site visits when required) This is an excellent opportunity to join a highly respected IT services provider offering genuine career development, exposure to modern cloud technologies, payment and support for IT certifications and the chance to work with a wide variety of environments and clients worldwide. Sound interesting and something you would love to be part of? Apply today! Integral Recruitment is acting as an employment agency in regard to this advertisement.

Position: Fire and Security Engineer Location: West Midlands Salary: 35,000 - 39,500 Engineer required, to carry out a range of work including installations, servicing and repairs on intruder alarms, door access and fire alarms across the West Midlands region. Fire and Security Engineer Job Overview Carry out installation, commissioning, maintenance and repair of fire alarm, intruder alarm and door access systems across the West Midlands. Working in a variety of sites, such as offices, government buildings, schools etc. Ensure all installations comply with contract specifications and manufacturer guidelines. Operate effectively both independently and as part of a team, while maintaining strong customer communication and professionalism. Fire and Security Engineer Job Requirements NVQ level 3 in electrical installation or equivalent. 18th edition wiring regulations Fire alarm system training Manufacturer training, specifically Gent / Hanwha Fire and Security Engineer Salary & Benefits Salary - 35,000 to 39,5000 depending on experience Working hours 8am - 4:30pm Call out rota, after 3 months - 1 in 3 weeks ( 180 standby payment for the week, x1.5 pay for all out of hours calls) Company vehicle and fuel card Full PPE Enrolment to company pension scheme up to 5% of earnings Discount membership Leisure facilities Annual discretionary bonus scheme EE mobile discount Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.