1066 jobs found

My client is one of the county's leading employers, with excellent opportunities for both personal and financial progression with a history of facilitating the growth of their staff, their reputation is second to none. As a reputable Financial Planning firm, they are looking to compliment to their existing team of administrative professionals with the addition of a senior, experienced professional, due to the retirement of a long standing staff member. Key Requirements Personable, client focused, good at relationship building. Ability to prioritise your own workload. Good organisational skills with a strong eye for detail (essential). To provide sales support to Independent Financial Planners to assist them in obtaining new business and efficient servicing of existing business. The administration of new and existing life, pension and investment business. PA support to your assigned Financial Planner. Understanding of the provision of advice to clients in a compliant manner as detailed in the Company's Manuals. Assist Financial Services Manager with tasks/projects as required Supervising, training and monitoring administration team members as and when required. Thinking outside the box, good problem solving skills Role Main Duties Proactively make suggestions and assist in setting new processes/procedures to improve efficiency and knowledge within the team Project management, as required Dealing with day-to-day queries from staff and clients to help ensure competency within the team. The preparation of files for appointments. Detailed knowledge and understanding of the Company's record keeping requirements to ensure files meet compliance requirements. Ensure all dealings with customers are carried out in a professional and courteous manner. Liaising with clients/insurance companies via a variety of methods. Administration of existing business. Appointment making, diary-keeping. Comply with the Company Compliance, TCF, T&C, financial crime and anti-money laundering procedures at all times. Ensure all supporting documentation is maintained as per the Company's procedures Maintain all standards of performance as required by the Company. Skills and Experience Required You will ideally have three years' experience minimum of working in a Financial Services practice administration role Knowledge of IO back office system (essential) Understanding of a range of financial services products, e.g. pensions, investment, life assurance, etc. Excellent working knowledge of various investment/pension platforms Developing and maintaining technical knowledge and qualifications. Computer skills - competence with using various software, word processing, and in-depth knowledge of back-office administration systems. Excellent telephone and communication skills. First-class customer service skills. Flexibility and ability to work in a pressurised sales environment. Ability to work as part of a team and on your own initiative. Supervisory and training skills would be desirable. Qualifications and Experience Certificate in Financial Planning or working towards, Minimum RO1 or equivalent qualification Several years' experience of working in a similar customer service/sales environment in financial services. Personal attributes Customer-oriented, attentive to detail and takes pride in own work Able to prioritise own and team's workload Ability to maintain a professional manner when under pressure Works well on their own and as part of a team Proactive, uses initiative and takes ownership Confident in contributing ideas to enable continuous improvement Flexible, Adaptable and Organised Benefits My client offer an excellent remuneration, with a benefits package including a pension, a cashplan scheme, and company sick pay. My client provide training support to undertake professional qualifications for further promotional prospects This role will be based in my clients newly refurbished office in the heart of Norwich. Flexible working opportunities. 25 days holiday Death in Service 3 x Salary Annual pay review (April) Discretionary annual group bonus Social events

Basic Up to £80k + Package + Paraplanning + Quarterly Bonuses - all clients provided, no business development required, no networking, no need to bring any clients Our Client one of the most popular and well known blue chip firms in the country are expanding their business model across the UK. They provide holistic financial planning advice to HNW clients. Their success has been recognised through prestigious awards and significant growth. We are interested in hearing from top performing qualified Financial Planner , Financial Advisors/IFA's/Wealth Managers who are looking to progress their careers and deal with qualified clients. This is a wonderful opportunity for a successful and established Financial Planner to grow their business with the full support of clients provided, process and systems, research and paraplanning support all in place. The Company offer an excellent package including an excellent basic salary, uncapped quarterly bonuses, annual bonuses, full home office set-up, pension scheme, 25 days holiday (excluding bank holidays) and much more. To apply for the Financial Planner role, you must have: - the legal right to work in the UK - a demonstrable proven track record of consistent success within your current role - full Diploma in financial planning - Evidence of commitment to previous employers Please send your CV in confidence quoting Ref: 867543

Basic Up to £80k + Package + Paraplanning + Quarterly Bonuses - all clients provided, no business development required, no networking, no need to bring any clients Our Client one of the most popular and well known blue chip firms in the country are expanding their business model across the UK. They provide holistic financial planning advice to HNW clients. Their success has been recognised through prestigious awards and significant growth. We are interested in hearing from top performing qualified Financial Planner , Financial Advisors/IFA's/Wealth Managers who are looking to progress their careers and deal with qualified clients. This is a wonderful opportunity for a successful and established Financial Planner to grow their business with the full support of clients provided, process and systems, research and paraplanning support all in place. The Company offer an excellent package including an excellent basic salary, uncapped quarterly bonuses, annual bonuses, full home office set-up, pension scheme, 25 days holiday (excluding bank holidays) and much more. To apply for the Financial Planner role, you must have: - the legal right to work in the UK - a demonstrable proven track record of consistent success within your current role - full Diploma in financial planning - Evidence of commitment to previous employers Please send your CV in confidence quoting Ref: 867543

Position: Commercial Insurance Advisor Location: Somerton, Somerset Salary: Negotiable Overview We are currently looking for a Commercial Insurance Advisor to join the successful and welcoming broking team based out of the Somerton office. The Commercial Insurance Advisor is a key position within the team dealing with primarily small & medium commercial insurance risks for various businesses. With access to a wide number of market wordings and online underwriting systems providing a strong position when working with client's needs and demands. Your purpose in this position will be to achieve the required renewals and new business results and contribute towards team/individual targets, whilst offering a bespoke high level service, adhering to company procedures and regulatory requirements. This is a long term and progressive opportunity with a stable and reputable broker. You will need commercial insurance knowledge from a broking environment and enjoy the challenge of being part of a central team. The day to day: Meet and deliver against your agreed Renewal Retention and/or New Business Targets, contributing towards the teams overall budget targets & KPI's Ensure you carry out thorough pre renewal reviews with your clients annually, identify customer needs, highlight any shortfalls in cover and advise your client accordingly Conduct a full insurer/market review for your client and then recommend the most suitable policy which protects the customers needs. Invite all policies within regulatory guidelines and ensure policies are renewed, on or before the renewal date. Review client documentation and ensure its accuracy and that it meets the client's needs. Ensure documents are issued within contract certain timelines. Identify and discuss with your clients any recommended and relevant additional covers Debt Management to ensure all monies are collected and allocated appropriately and keep line manager informed of any current, potential or perceived problems with bad debt. What's on offer: Negotiable basic salary + bonuses Wide range of additional addon benefits and discounts (Pension, DIS, Holiday etc) CII Membership and CII Studies / exams paid Your experience: Broking commercial insurances from a number of sectors such as liability property to financial lines Handling new business quotation enquiries, renewals and mid-term adjustments Experience of commerce and industry and familiarity with markets and economic trends Ability to develop and maintain business contacts and goodwill Excellent interpersonal, written and verbal communication skills Ability to prepare and present reports Pro-active and self-motivated Strong planning and organisation skills to meet deadlines Attention to detail Co-operative and supportive team player

My client is an award winning advice firm with offices in Norfolk and Suffolk, they have been established for over 35 years. Their Bury St. Edmunds based team are looking for a Financial Planning administration experienced candidate to join their team of successful administration professionals. The successful candidate will benefit from a market leading salary and benefits package and importantly the opportunity to progress in their career with support both personally and financially, in addition all professional exam costs are met, and study is supported. Role Purpose To provide administrative support to Financial Planners and Directors, to ensure that they have timely and accurate information in readiness for client meetings To ensure that client records are up to date and that internal systems and processes are followed To support and develop junior team members to enable them to be as efficient and effective as possible Key Responsibilities You will generate and compile documents to create accurate client review packs and check packs where appropriate You will provide accurate and timely information liaising with providers and third parties as necessary You will ensure a clear audit trail is maintained for all client records and that documents are saved and named correctly You will keep Financial Planners and team members up to date with progress and escalate any concerns or complaints that may arise. Hold weekly review meetings with Financial Planners to discuss priorities and any issues arising You will prepare for, and attend, client meetings to support Financial Planner by presenting part of the meeting as appropriate e.g. cashflow, as and when required, in conjunction with line manager approval (2-3 times a year) You will conduct pre and post reviews, delegating to team support, as appropriate, for certain tasks. Ensure meeting notes are issued promptly (within 2 weeks) and actions are completed You will support and develop junior team members to enable them to undertake tasks that will benefit the team and ultimately the client You will complete due diligence for all new business, following the new business checklist. You will generate platform calculators to outline the costs. Highlight any queries with your line manager You will generate template suitability letters from IO, completing the factual client and plan elements and complete the free type sections where possible. Liaise with the Lead Support or Senior Financial Planner Support if you require assistance In conjunction with the Financial Planner, ensure the cash weightings are checked each week and actioned You will ensure my clients CRM software (IO) is up to date and opportunities are added and maintained regularly and correctly, in consultation with the Financial Planner You will process all client instructions using the respective advice flow, checklists and IO event lists and tasks You will maintain and update your talent development record, ensuring my objectives are up to date and impact of any training is recorded You will involvement in projects and specific tasks to support your development Essential Skills Attention to detail/accuracy Computer literate and data management Analytical Good organisational and prioritisation skills Time management Team working Ability to build and maintain relationships Communication - written and verbal Ability to identify and raise any issues or errors Ability to follow rules and procedures Experience Providing accurate and timely financial services administrative support (essential) Good IT skills (essential) Development of others (desirable) Writing suitability letters (desirable) Management of client complaints (desirable) Knowledge Mandatory compliance training (essential) Knowledge of pensions and investments (essential) Knowledge of products and services (desirable) Platform functionality (desirable) Use of Intelligent Office (desirable) Skills Attention to detail/accuracy (essential) Computer literate and data management (essential) Analytical (essential) Good organisational and prioritisation skills (essential) Time management (essential) Team working (essential) Ability to build and maintain relationships (essential) Communication - written and verbal (essential) Ability to train others (essential) Ability to raise any issues or errors and challenge where necessary (essential) Coaching (desirable) Mentoring (desirable) Leadership skills - motivating and inspiring others (desirable) Decision making & problem solving (desirable) Team building (desirable) Ability to work pro-actively & on own initiative (desirable) Creativity and innovation (desirable) Personal attributes Behaving in a professional manner Trust and integrity Curiosity and willingness to learn and improve (essential) Willing to help and support the wider team Willing to listen to constructive feedback & have open and honest conversations Commercial awareness Genuine interest in people Development All professional exams paid for Personal study plans for CII professional qualifications Paid study leave Study books and resources paid for Benefits 29 days holiday + office closed between Christmas and New Year + Birthday off 5% pension contribution Flexible working Hybrid working (after 1 year) Profit Share Social events Free parking Free drinks/fruit Cycle to work Length of service recognition Discounted legal services Life cover and income protection Healthcare cash plan Private health care scheme

Job Summary What It's Like to Work Here At IWM, we're driven by a shared purpose: helping people understand conflict and how it shapes the world we live in. Our collections- physical, digital and multimedia- are central to that mission. As part of Collections Care, you'll join a team of highly skilled specialists who are committed to innovation, collaboration and high quality service delivery. Visual Resources sits at the heart of this work. Whether capturing new photography for displays and publications, digitising fragile and unique collection items, or producing film and imagery for public events, your team plays a key role in ensuring IWM's stories reach global audiences in ways that are accurate, engaging and enduring. If you thrive in a dynamic environment, enjoy leading experts, and want to shape the future of digital access and preservation at one of the world's leading museums of conflict, you will feel at home here. Why This Role Matters The Head of Visual Resources leads one of IWM's most impactful, customer facing departments. Your work directly supports museum wide: Public programming Commercial and marketing activity Collections access and preservation Learning and engagement Digital futures and long term sustainability You will shape and deliver the Digital Futures Strategy, manage complex multiyear programmes, and guide the museum's approach to digital asset standards, collections digitisation and multimedia production. Your leadership will help ensure that IWM's collections, from photographs and film to time based media, remain accessible and preserved for generations to come. What You'll Be Doing In this role, you'll provide strategic leadership across Visual Resources and ensure high quality delivery of multimedia, digitisation and imaging services across the museum. You'll lead the development and implementation of the Digital Futures Strategy, guide complex multiyear programmes, and advise senior colleagues on decisions that impact digital access and preservation. You'll oversee budgets, manage procurement and external suppliers, and ensure that work is delivered efficiently, safely and in line with IWM standards. Working closely with specialist managers and team leaders, you'll build capability within the department, support professional development, and maintain the equipment and systems needed for high quality production. Day to day, you'll be responsible for delivering museum wide services including marketing and event photography, collections photography, digitisation of still and time based media, and the creation of facsimiles where required. You'll also produce reports, KPIs and business cases, and help embed a culture of continuous improvement across the team What We're Looking For We'd love to hear from you if you have: A degree in a relevant discipline. Experience managing cost, time and quality for a specialist, customer facing team, including contracts, fee paid staff and external partners (budgets typically around £250k). Experience managing and motivating a specialist team. Experience delivering best practice in digitisation or related access/preservation programmes. A Project or Programme Management qualification with evidence of practical use. Excellent written and verbal communication skills, with the ability to explain complex issues to senior stakeholders. Strong analytical and creative problem solving skills. Demonstrable leadership skills, including strategic planning and managing managers. Experience using Collections Management Systems (e.g., Axiell) and integrated DAMS. How You'll Work You'll work closely with colleagues across Collections Care, Curatorial, Digital, Public Engagement and Commercial teams. You'll influence the museum's strategic direction on digital access, preservation and multimedia standards, and ensure your team provides a consistent, responsive, high quality service across all IWM sites. What Success Looks Like In your first 6-12 months, success will look like: A clear, confident leadership presence across departments. Delivery of key milestones in the Digital Futures Strategy. Strong working relationships with senior leaders, specialists and external partners. Improved efficiency, consistency and quality across digitisation and imaging workflows. A motivated and supported Visual Resources team delivering excellent service. Application closing date: March 23rd 2026, 9:00 AM. Interview Details: Interviews for this post are planned for the week commencing 30/3/26 and 6/4/26. Benefits: The benefits listed below are discretionary and IWM reserves the right, with due notice, to vary or withdraw them at any time. All such benefits apply during the course of your employment only. Annual Leave: You'll have 25 days of annual leave, with public holidays on top. After 3 years, this increases to 27 days and after 5 years, you'll get 30 days Company Group Pension Plan: Our commitment to your financial well-being includes competitive employer contributions to your pension starting at 7% to a maximum of 12%. Enhanced Maternity and Paternity Benefits: Celebrate life's milestones with confidence, knowing that our policies support growing families. IWM4me: Tailor your benefits to your unique needs through IWM4me. Access health, protection, and lifestyle benefits at corporate rates, ensuring your holistic well-being. Free Sanitary Products: We prioritise your comfort by providing free sanitary products across all our sites. Retail Discounts: 25% off IWM Cafes, 20% discount in on-site shops, Benefits hub offering retail discounts to several high street shops (via our EAP provider) and MyActive discounts for health and wellbeing based retail discounts (via IWM4me) Free Entry to IWM Air Shows: Witness the thrill of vintage aircraft at our air shows. Free Entry to Partner Museums & Galleries: Immerse yourself in art, history, and culture through our reciprocal arrangements with other institutions. In-House Training Programmes: Fuel your intellectual curiosity and professional growth through our comprehensive training initiatives. Season Ticket Loan Scheme: Simplify your daily commute with our interest-free loan program. Cycle 2 Work & Cycle Hire: Promote well-being and environmental consciousness by cycling to work. Eye Tests: Money back up to £80 for an eye test and a new pair of glasses. Employee Assistance Programme: Access confidential support for personal or work-related challenges. Benenden Healthcare & Dental Insurance: Prioritise your health with access to quality healthcare services (subject to terms and conditions). Civil Service Sports Club Membership: Opportunity to join and enjoy additional discounts and perks as part of a vibrant community. Staff Events and Networks: Join fellow colleagues in social gatherings and events, fostering camaraderie and shared experiences. and more! Ready to embark on this exciting journey with us? Apply now and become part of IWM! Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This role is subject to: A basic check, which shows unspent convictions and conditional cautions. Equal Opportunities and Flexible Working IWM is committed to a policy of Equal Opportunities. We miss out when people feel IWM isn't for them, and are committed to removing and reducing barriers to make IWM open to everyone. Our Access and Inclusion strategy has been developed to promote openness, equal opportunities to access, inclusivity and encourage diversity in everything that we do, from employment practices, the services we provide to our visitors to the facilities we make available to public. At IWM we seek to address the need for greater diversity within our workforce as well as the wider museum and heritage sector. In all our practices we embrace diversity and promote equality of opportunity and we welcome applications from suitable candidates of all backgrounds. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruitment contact, as we are open to discussing agile working opportunities during the hiring process.

JOB DESCRIBTION Job title : Executive Assistant to the CEO Contract : Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract. Salary : £17, 398 pro rata (£29,000 full time equivalent) Manager : Gestalt Centre CEO Location : Hybrid working. In-person at London Kings Cross and remotely. ABOUT US: THE GESTALT CENTRE We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing. As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and horizontal consultative decision making with individual and collective responsibility and accountability. OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people s lives. OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice. Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths. OUR VALUES IN PRACTICE Diversity, equality, inclusion and anti-discrimination : We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together. Kindness and respect for each other and the space we cohabit . Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included. Collaboration and mutuality : We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective. Community, awareness, and personal responsibility : We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit. ABOUT THE JOB Job Purpose We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job. Areas of work and responsibility Administrative Support to the Gestalt Centre CEO Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety. Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress. Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions. Provide administrative support to the organising and running fundraising activities and events. Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes. Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion. Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard. Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings. Office team support such as reception/admin cover or support with events, as and when occasionally required. Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures. Please note that this is not an exhaustive list of responsibilities. PERSON SPECIFICATION Key Competencies and Qualities Educated to degree level or equivalent with good English and Maths. Experience working with and assisting senior leadership professionals. Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines. Excellent coordination skills and good experience of coordinating projects, workstreams or activities. Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations. Excellent interpersonal skills ( people person ) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks. Experience and able to work well with senior professionals and in a positive professional matter. Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved. Flexibility and proactive problem-solving, always working with kindness and respect. Excellent attention to detail and confident with numbers. Good working knowledge and experience of databases and online administration systems, including information and files management. Able to plan and organise own work effectively and able to work well in a dynamic busy setting. Able to work collaboratively and independently on own initiative. Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice. Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet. Commitment to Equal Opportunities and Equality, Diversity and Inclusion. Preferably experience working within an educational, training or therapy setting (desirable).

Role Overview: Join Our Team at Busy Bees - Start Your Career with a Catering Apprenticeship! Are you passionate about starting a rewarding career in the catering industry? If you're eager to learn, grow, and develop your skills while working in a dynamic and supportive environment, our Catering Apprenticeship could be the perfect opportunity for you. Whether you're stepping into catering for the first time or looking to build on your skills, you'll be supported every step of the way in a busy, friendly nursery environment where your contribution really matters. Why Start a Catering Apprenticeship with Busy Bees? Choosing a Catering Apprenticeship with Busy Bees means joining a warm, supportive environment where you can learn, grow, and build confidence as you begin your catering career. As an apprentice, you will: Work alongside experienced and encouraging catering professionals who will guide you in preparing nutritious, freshly made meals Gain hands on experience in food preparation, hygiene, stock rotation, and safe kitchen practice Receive tailored mentoring and regular support from your Development Coach. Build essential skills and confidence while working in a real nursery kitchen Train in a supportive, nurturing environment within the UK's leading nursery group, offering long term career potential You'll learn everything needed to thrive in a catering career - while helping provide healthy, nutritious meals for children every day. Why Busy Bees? At Busy Bees, we're proud to be the UK's leading nursery group, with nearly 400 nurseries nationwide and more around the world. Our mission is simple: to give every child the very best start in life. We've also been recognised for our positive workplace culture, and we're committed to making sure every team member feels valued, supported, and listened to. You'll also experience: Our award winning Bee Curious curriculum - designed to spark imagination, confidence, and a love of learning in every child. A workplace culture where every team member feels valued and supported Opportunities to get involved in our charity partnership with BBC Children in Need About our Nursery Meopham, rated Good by Ofsted, is a purpose-built nursery with a capacity of 112 children, designed on a single level where each room has direct access to spacious gardens. We maintain strong collaborations with local schools and agencies to enhance our children's development and community ties. Located just a short distance from Gravesend, we offer free parking for staff, all within a supportive environment fostered by our longstanding staff team. Busy Bees Benefits We offer a fantastic range of benefits, including: Competitive salary Ongoing training and career progression Access to our Hive benefits and wellbeing platform - with discounts across a huge range of retailers Up to 28 days holiday per year (including bank holidays) Your birthday off - our gift to you! 50% childcare discount Enhanced family leave and return to work bonus Menopause support through Peppy Financial guidance through Salary Finance Employee Assistance Programme & Mental Health First Aiders Cycle to Work scheme Workplace pension with Cushon Option for discounted Private Medical Insurance (PMI) Role Responsibilities: Your responsibilities and expectations As a Catering Apprentice, you'll: Assist in planning and preparing nutritious meals that meet dietary requirements and follow food safety standards. Support the delivery of high quality catering services, ensuring a positive experience for all children and staff. Build effective working relationships with team members and contribute to a positive, supportive kitchen environment. Help maintain cleanliness and organisation across the kitchen and dining areas. Follow all food hygiene and safety protocols to safeguard children's and staff wellbeing. Work proactively toward completing your apprenticeship provided by Busy Bees Education and Training within the expected timeframe Be proactive and eager to learn new skills within a busy kitchen setting. Demonstrate a commitment to ongoing professional development and continually improving your practice. Communicate regularly with your Line Manager about tasks, progress, and learning within the kitchen. Required Qualifications: Essential Criteria To apply, you must: Be passionate about developing a career in catering To meet funding eligibility, you must have been a resident in the UK for at least the 3 consecutive years Be able to provide evidence of Maths and English achievements (GCSE Maths and English grade 3/D or above or Level 2 Functional Skills) Desirable (but not essential) Any previous experience in catering or food preparation A Level 2 qualification in Food Hygiene Start your future in Catering with a team that believes in your potential. Apply now and begin your Busy Bees Catering Apprenticeship journey!

We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work. This is a 12 month offering a rare opportunity to step into a leadership role where you ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us. We're looking for someone who can drive our ambitious plans to grow our legacy income. Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need. With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships. If you re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we d love you to join us. Contract terms: £55,000 - £60,000 per annum, plus benefits 12 month fixed term contract (maternity cover) Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences. Linked to our Ewell (Surrey) office In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month What you'll do: Lead the delivery of Samaritans legacy and in-memory giving strategy Deliver excellent supporter experience, maximising the attraction and retention of our supporters Grow and sustain Samaritans legacy income in line with our fundraising strategy Encourage, explore and develop our supporter care approach to help improve our supporter experience and retention Build and manage strategic relationships with external agencies and suppliers Produce comprehensive campaign evaluations and make recommendations for continuous improvement Lead and develop a high-performing team through a culture of ambition and proactive performance management What you ll bring: A supporter led mindset and approach Demonstrable experience of delivering income growth from legacies and in-memory income streams Experience of understanding, using and reporting on data for marketing purposes Experience of using a range of marketing channels and approaches, including a strong understanding of different audience needs to maximise income generation Excellent people management skills with experience of leading a high performing team Strong understanding of budgeting, forecasting and financial reporting Skilled in strategic thinking and planning, with a creative approach to solving complex problems Confidence in negotiating and influencing at senior levels of the organisation Strong understanding of fundraising legislation For full Job Description and Person Specification click here Why Samaritans? At Samaritans, you ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives. We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported. You ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this. We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. Criminal record check (DBS): We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check. At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. Apply now If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV. Please tell us about your experience leading and growing a fundraising programme, ideally in legacy and/or in-memory income streams. We re interested in examples of strategies you developed, how you applied insight to shape your approach and how you measured the outcomes you achieved. How do you ensure supporters receive a high quality, compassionate and consistent experience across their journey? Please describe a situation where you influenced senior stakeholders or collaborated across departments to deliver a fundraising or supporter engagement outcome. Please provide an example of how you have built, led and motivated a high performing team. Applications close: 09:00am on Monday 30th March 1st stage Interviews: w/c 6th April 2026 (online) Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April At Samaritans, human connection is at the heart of everything we do. We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Location - Sevenoaks, Kent Salary - £35,000 Blakemore Recruitment are currently recruiting for Junior Paraplanner on behalf of out award winning Financial Advisory firm in Kent. You will be working as part of a productive, high performing team to provide full support to the Paraplanners within the Advice Delivery Team. You will work alongside a Paraplanner on specific cases throughout the advice process, assisting in conducting research where appropriate. Responsibilities; Letter of Authority (LOA) Sending/Monitoring/Chasing • Sending LOAs to providers and monitoring progress of recent LOA submissions and obtaining plan information. Research • Providing high quality research and administrative support to the Paraplanners. This will be achieved by contacting providers to obtain and compile accurate policy information. • Recording policy information accurately into Provider Information Forms and Curo. • Undertaking research for asset allocation on existing client portfolios using FEAnalytics and our in-house research tools. • Undertaking whole-of-market research for protection and annuity quotes. • Preparing pension illustrations. • Conduct pension transfer analysis using SelectaPension Other Responsibilities • Speaking regularly with advisers, Paraplanners and CSAs to keep them up to date with advice in the pipeline. • Building strong and effective working relationships with other teams in the firm and third- party product providers. • Ensuring that all client records and data are maintained accurately. • Constructing model portfolios as required on relevant platforms. • Opportunity to draft simple advice letters and prepare tax calculations (outside of CGT) under supervision from a Paraplanner Manager. • There will be the opportunity to take part in projects on an ad-hoc basis as required by the business. The ideal candidate would already be in a Junior Paraplanning role. If you believe this is the next role for you, please apply.

My client is an award winning advice firm with offices in Norfolk and Suffolk, they have been established for over 35 years. Their Bury St. Edmunds based team are looking for a Team Co-Ordinator to support their Administration Team Managers and Leaders. The successful candidate will benefit from a market leading salary and benefits package and importantly the opportunity to progress in their career with support both personally and financially, in addition all professional exam costs are met, and study is supported (whilst progression is encouraged it is not a prerequisite of the role and those happy within the role are equally attractive in their consideration). Purpose of role To support the Team Manager and Team Leaders to ensure delivery of a high-quality financial planning service to clients Supporting the Team Manager and Team Leaders, co-ordinating training and a number of scheduled team projects, and with ad hoc events that occur Supporting the Team Leaders in overseeing and improving the quality of our procedures and processes, including regular review to keep them fit for purpose, efficient and up to date Analysis and sharing of data with the Team Leaders and wider team Establish and maintain effective relationships with the team and colleagues to ensure a smooth, timely and best of class service to clients Key Responsibilities Training & Processes Collating training needs across the team, including product, process and platform requirements Establishing Training Plans for new joiners Join team meetings regularly to gain insight to develop knowledge & feedback on project updates Helping ensure best practice is followed consistently and to check understanding of new processes Support the wider team to develop process maps of key processes (outside of Advice Flows) Data Utilising and analysing the support team data available, through Quick View and other MI to support the Team Leaders to manage their sub teams effectively by highlighting reporting exceptions, including: Overdue tasks Advice Flow processes Delays with progressing new business Where processes are not being followed Client authorisation queue Quality of client instructions Trade authorisation data Cash Weightings Process Errors Co-ordination of the error spreadsheet, ensuring errors are logged immediately with full details, tasks are added to Intelliflo and liaising with Team Manager and Compliance Director to enable swift calculation of any loss and appropriate payment. Supporting the Team Leaders and support in undertaking the root cause analysis and assessment of any training requirements or process changes. Project Co-ordination Generating reports and collating data from platforms and our Operations Team to provide the Teams with the data required Setting up tracking spreadsheets to track projects and share progress reports with the Teams and Operations, for example with: ISA Utilisation CGT assessment and report issues Platform Rebalances Client Mailings Liaison with the team and feeding back progress on team projects, e.g. adoption of PensionLab, new Client Schedule Platforms Supporting the Team Leaders when Platform systems fail, and actions and client communications need co-ordinating. Personal Specification Financial Services Regulated Environment knowledge Active CPD Compliance training Providing accurate and timely financial services administrative support Good understanding of internal systems and processes for PC Experience of dealing with complex and challenging situations Identifying areas for improvement To have provided coaching and development to support others, enabling personal growth and promotion Solid understanding of providers and resolving issues Sharing knowledge and best practise with others Relevant financial legislation, rules and regulations, procedures and processes Risk management Basic understanding of pensions and investments Excellent technical knowledge across all aspects of financial planning Decision-making and problem solving Planning, time management and organisation skills Project management and process mapping Data analysis Ability to set up and maintain exception reporting Team building Coaching Mentoring Strategic thinking Creativity and innovation Ability to train others Proficient IT skills, especially company specific software and Microsoft products Build and maintain professional relationships Networking Leadership skills - motivating and inspiring others Active listening with empathy Asking the right questions with curiosity to gain insight into businesses Communicating with emotional intelligence Communicating under pressure Effective writing Expressing yourself Assertive Presenting data and information with confidence Ability to communicate complex information in a simple way Giving and receiving feedback Interpreting body language, identifying what is not being said Adaptable - ability to flex your style and approach in response to different people and different circumstances Behaving in a professional manner both in the office and with clients Trust and integrity Genuine interest in people Willingness to challenge, learn and continuously improve Benefits 29 days holiday + office closed between Christmas and New Year + Birthday off 5% pension contribution Flexible working Hybrid working (two days from home) Profit Share Social events Free parking Free drinks/fruit Cycle to work scheme Length of service recognition Discounted legal services Life cover and income protection Healthcare cash plan Private health care scheme Professional qualifications supported financially

Are you an experienced Associate Wealth Planner ready for your next step, working directly with one of the industry's most respected figures? This is a rare opportunity to join a high-performing team advising Ultra High Net Worth clients across international and UK markets.Our client, a boutique wealth management firm managing upwards of £3bn in assets under management (AUM) is looking for an Associate Wealth Planner to support a Founding Partner in delivering best-in-class advice and service to sophisticated clients. You'll play a key role in client meetings, portfolio planning, and overall relationship management, with a clear path to a Wealth Manager position over time What's on Offer: Salary: £62,000 - £70,000 (Flexible) Bonus: Very competitive Benefits: Excellent package including private healthcare, pension, and more Hybrid Working: 3 days in-office, 2 from home (flexible based on needs) Location: Central London Key Responsibilities: Attend and actively participate in client meetings alongside the Partner Prepare financial plans, rebalance reports, and investment summaries Deliver a seamless client experience through exceptional planning and execution Maintain up-to-date, compliant client records in CRM and manage documentation Liaise with platforms and service providers to support investment processes Provide ad hoc client reporting, including CGT calculations and performance updates Support client onboarding and ongoing relationship management Ideal Candidate Profile: Minimum 5 years' experience in a wealth/investment management role Chartered or Certified Financial Planner or CISI Level 6 Experience working with UHNW clients Proficient in CRM systems and Microsoft Office, especially Excel Strong analytical and communication skills, both written and verbal Exceptional attention to detail and ability to manage multiple priorities A proactive, team-oriented mindset with a commitment to personal development This is not just another planning role, it's an opportunity to build your career under the mentorship of a senior industry leader, gain exposure to complex client scenarios, and transition into a client-facing Wealth Manager role.

The Role and the Department The Research Operations Team is part of Research and Innovation Services (RIS) and provides comprehensive support to academic and PSS colleagues across the lifecycle of a research project. The team comprises pre- and post-award services, contracting and consultancy support. Support includes tailored financial and contractual advice and management to all researchers at Durham, from planning, costing, and pricing the initial proposal to ensuring that contracts and agreements are negotiated effectively and efficiently, to ensuring robust financial management and compliance of awarded projects. Research Operations works alongside the various teams which make up the Research and Innovation Services and in partnership with Professional Support colleagues across the University to help facilitate research-related planning, reporting and development and to meet the needs of both the individual researcher and the wider institution. As a Research Grants and Contracts Manager (RGCM) within the pre-award team, you will play a key role in supporting and developing externally funded research grant activity by providing high quality support and advice to academic staff in the preparation, submission and contractual negotiation of research grants and awards. You will join an enthusiastic and supportive team of RGCMs based in the central office but will also be expected to spend time in the academic departments you support, to provide a key link role between the academic community and RIS. The RGCM will be a key point of contact for an academic wishing to apply for external research funding and will provide support and expert advice in a number of essential activities including: Project managing the submission process of the bid (including responsibility for budget development and seeking internal approvals). Working closely with the Research Development team on strategic funding opportunities. Lay reviewing applications for regulatory and funder compliance. Ensuring timely acceptance of successful awards including contract negotiation and ensuring all ethical and due diligence checks are completed. Working closely with post-award and contracting colleagues to ensure accurate project information is captured and shared in a central project management system. Delivering training and information events. It is essential that the RGCM is highly organised, pays close attention to detail, and has a pro-active approach to problem-solving. The capability to prioritise and manage a busy and varied workload is crucial. The ability to work across a number of concurrent projects at different stages of development is essential. A confident communicator, you will form close working relationships with the other members of the Operations Team, Research Development Team, Faculty Officials, Heads of Department, Directors of Research, Department Managers and other members of Professional Support Staff.

Senior Project Manager - NHA Regional Application closing date: 17/03/2026 We expect to hold interviews from week commencing: 30/03/2026 A bit about the role Working in the recently expanded and evolving New Homes Accelerator programme, we are recruiting eight new positions to play a critical role in supporting the government's drive to build 1.5 million homes and boost economic growth across the country. The New Homes Accelerator programme, launched in September 2024, tackles various obstacles that delay or hinder the delivery of much needed new homes across England. Building on the biggest planning reforms in over a decade, the Accelerator programme provides developers, housing associations, and boroughs with access to coordinated government-backed support, designed to overcome some of the biggest barriers to delivery - from planning and infrastructure delays to regulatory challenges. Since inception the Accelerator has accelerated delivery of 125,000 homes. This is a rare chance to facilitate the delivery of new homes and meaningful place-building in a fast growing, national organisation with real social purpose. Working with key stakeholders across the sector and partnering with experienced delivery and operational management colleagues, the New Homes Accelerator team will ensure efficient, consistent and effective resolution of housing delivery barriers, and help thousands more families and young people achieve the dream of home ownership. These roles will collectively support the design, delivery and monitoring of key strategic projects that tackle new housing delivery at the site-level. Just as importantly, the New Homes Accelerator strives to deliver system-wide reforms, including working with other government departments and arms-length bodies on challenges include statutory consultee processes, key infrastructure delivery, and energy solutions. There are a number of creative and ambitious projects to get involved with and this is an exciting time to join the team, balancing day to day delivery whilst bringing innovative programme design solutions. Homes England values diversity in experience and perspective to foster good decision making and problem solving within their teams. A bit about you We're looking for exceptional professionals spanning data and analytics, project delivery, operational management and strategic programme leadership. As a member of the New Homes Accelerator team you'll thrive in complex and fast moving environments, and be quick to interpret shifting priorities, adapting your approach with confidence. Successful candidates will bring experience in designing, implementing and continuously improving operational processes and delivery frameworks, alongside a practical understanding of digital tools that enhance programme management and efficiency. They will proactively engage with delivery teams to identify, troubleshoot and resolve data quality issues, ensuring that decisions are driven by accurate, reliable information. Please refer to the job description for the details of this role and the person specification As an experienced programme delivery, data & analytics or operational management professional you'll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way. Delivering on a mission as bold as ours isn't always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as an Agency. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade. Who are we? Homes England: The Housing and Regeneration Agency We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety. Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come. What we offer As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme. We're a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities. Our people remain at the heart of everything we do, and we're committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country. For more information about our EDI strategy please see our Equality, Diversity and Inclusion Report 2024 to 2025 - Second Edition - GOV.UK You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

The Konrad-Adenauer-Stiftung is a German political foundation headquartered in Berlin with offices in more than 100 countries worldwide. Our London office covering the United Kingdom and the Republic of Ireland is looking to recruit a Project Assistant & Office Manager to support our programme activities and the day-to-day operations of the office. Our annual programme includes panel discussions, workshops, and international conferences with partners from politics, academia, business, and the media. The successful candidate will be responsible for the organisational coordination and smooth running of the London office, while supporting the delivery of our programme activities. Key Responsibilities Assist in planning and implementing events and projects Organise event logistics, including venues, travel, and accommodation Use the internal project management system for project and financial administration (training provided) Liaise with headquarters in Berlin and local contractors/service providers Manage day-to-day office operations and general administration Assist with diary management, meeting organisation, and internal coordination Assist with accounting and financial administration Support Companies House filings and basic corporate administration Maintain relationships with partners and stakeholders Assist in maintaining contact databases and mailing lists Requirements Minimum 2 years relevant professional experience Excellent Microsoft Office skills (Word, Excel, PowerPoint, Outlook) and strong general IT literacy Excellent planning, organisation and prioritisation skills Excellent communication skills Native-level English, German language skills desirable Right to work in the UK without requiring sponsorship We Offer Full-time permanent position Hybrid working (3 days in the London office) 24 days annual leave (plus public holidays) Salary: £30,000 £35,000 per year, depending on experience A dynamic international working environment

My client is a renowned financial planning firm with offices in Norfolk and Suffolk; with one of the largest teams in the local area, their clients are at the forefront of their daily priorities, with over half a billion of client funds under their steadfast supervision. This is a great opportunity for an experienced FS Administrator to join my clients Financial Planning team in their Bury St. Edmunds office (outskirts). This role will require the initial months training to take place in my clients Norwich office. As an experienced administrator you will be focused on providing excellent administration and compliance support to Clients, Advisers, Managers and Director's. Job Responsibilities To ensure all administration is undertaken to the highest standard and conducted in accordance with the firm's procedures, service standards and the requirements of the FCA. You will be responsible for managing your own work activity and will be in frequent discussion with your immediate Supervisor. You will input accurate and up to date information on internal/external software packages and provider websites. You will work respectfully and professionally with other members of your team and offer work support when capacity allows. To ensure that all communications with clients, including correspondence, meetings, and telephone calls, are dealt with promptly and within service standards. To attend client meetings with the Advisers/Directors so as to build a rapport with your client base. To take an active role in departmental meetings and look to improve existing processes. To travel to and work from other offices when required. To participate in ad-hoc assignments. Personal Specification You will have at least three years' experience in an administrative or support role in Financial Services. Experience with Intelliflo is desired but not essential. The ability to manage you own time and work to deadlines, to take instruction from senior staff and execute tasks as required. The ability to deliver excellent service to clients both in person and over telephone and via email. Strong communication skills to liaise with both client and providers are essential. Strong attention to detail Strong organisational skills and ability to handle multiple priorities. The ability to work both independently and as part of a team. Some flexibility is required to changing priorities. Self-motivated and ability to use own initiative Excellent computer skills, particularly using Microsoft Office (Word, Excel, and Outlook) Benefits Buy/sell holiday Dress for diary Employee assistance programme Professional qualification support Free Parking Workplace pension scheme Free medical cover Office hours are 9-5 (flexible) Christmas parties, summer parties and ad hoc team events Cycle to work and other discount schemes 25 days Annual leave Agile working

My client is an award winning advice firm with offices in Norfolk and Suffolk, they have been established for over 35 years. Their Bury St. Edmunds based team are looking for a Technical Financial Planning Administrator (Paraplanner) to join their team of successful Financial Planning Support professionals. The successful candidate will benefit from a market leading salary and benefits package and importantly the opportunity to progress in their career with support both personally and financially, in addition all professional exam costs are met, and study is supported. Purpose of the role To provide high quality technical support across the team to enable Financial Planners and Directors to deliver a consistent, high-level service to clients. Being aligned to an individual Financial Planner or several FPs across the team Help maintain and develop a number of client services Support and develop junior team members to enable them to be as efficient and effective as possible, sharing technical resources across the team as necessary Key responsibilities Deliver a proactive high-quality support service to Financial Planners and Directors, assisting with technical problem solving where necessary Check more complex policy analysis and complete complex calculations for clients Liaise with clients, dealing with their queries and ensuring all client correspondence is clear and accurate Prepare for, and attend, client meetings to support Financial Planner by presenting part of the meeting as appropriate e.g. cashflow/CGT calculations, as and when required, in conjunction with line manager approval Hold regular meetings with your peers to discuss cases and to highlight changes in legislation that we need to consider and ideas for enhancing the services we deliver. Involvement with developing procedures for the team Ensure internal systems and processes are followed consistently amongst team members Support and develop junior team members to enable them to undertake tasks that will benefit the team and ultimately the client Highlight serious issues or system errors (provider systems or internal systems) to your line manager, dealing with day-to-day issues autonomously Provide technical training as required and support individual learning and development Maintain and update your personal development record Undertake project activity to feedback recommended changes to promote best practise of key processes and procedures, including client facing documents Personal Specification Diploma qualified (essential) Thorough knowledge of systems and processes Experience of dealing with a number of high level technical queries Providing accurate and timely information and administrative support Development of others Managing complex technical issues Maintaining a working knowledge of product key features, policy benefits and competitive strengths of providers' products Maintain market knowledge by attending provider seminars and technical updates as well as financial and industry media updates Platform functionality Mandatory compliance training Pass 'lead support' knowledge test Attention to detail/accuracy Computer literate and data management, including company specific software Analytical, Decision making & problem solving Ability to train others Planning, time management and organisation skills Report writing & presentation skills Time management Ability to build and maintain relationships Ability to work pro-actively, on own initiative and as part of a team Communication - written and verbal Benefits 29 days holiday + office closed between Christmas and New Year + Birthday off 5% pension contribution Flexible working Hybrid working (two days from home) Profit Share Social events Free parking Free drinks/fruit Cycle to work scheme Length of service recognition Discounted legal services Life cover and income protection Healthcare cash plan Private health care scheme Professional qualifications supported financially