Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023! Overview What will you be doing? This role is all about working closely with our Account Manager and the wider team to keep our Affiliate Marketing and Lead Generation campaigns running smoothly across multiple markets. You'll get hands-on with planning and delivering campaigns, managing communications with clients and media partners, and helping bring creative ideas to life. You'll report to one of our Account Managers and collaborate with a talented team including a Performance Lead, Business Director, Account Directors, Account Managers, Senior Account Executives and Account Executives. You'll also have the chance to take ownership of smaller campaigns as you develop. Responsibilities Track campaign performance and pull together key reports Support with client comms, presentations and reviews Help troubleshoot tracking or reporting issues Get involved in finance and reconciliation tasks Take ownership of smaller clients and projects as you grow Stay tuned in to industry trends and new opportunities Build great relationships with clients, partners and the team Keep a solution-focused mindset and a passion to learn Qualifications Enthusiastic, organised and passionate about digital marketing Keen to learn, grow and be part of a collaborative team Strong analytical skills with great attention to detail Confident using Excel and PowerPoint for data and presentations Builds strong relationships with clients and media partners Clear communicator, calm under pressure and deadline-focused Additional Information Employees joining The Pack, which is an early careers programme that connects, supports and develops you to kick-start your career with us, initially start with an annual salary of £28,850. The recruitment process Apply and get started! Show us what you've got - complete some fun, interactive tasks through Arctic Shores' assessment. Look out for this in your emails following your application! A quick chat with a recruiter to get to know you better and for you to ask any questions and let us know if you require any adjustments. Join us for a virtual assessment day where you can showcase your skills and strengths. We'll give you feedback, post assessment day, whether or not we move forward with your application. Benefits Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS - 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES - We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS - This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAGs (Employee Action Groups).
Dec 19, 2025
Full time
Company Description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa. We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly, Media Week's Agency of the Year 2023! Overview What will you be doing? This role is all about working closely with our Account Manager and the wider team to keep our Affiliate Marketing and Lead Generation campaigns running smoothly across multiple markets. You'll get hands-on with planning and delivering campaigns, managing communications with clients and media partners, and helping bring creative ideas to life. You'll report to one of our Account Managers and collaborate with a talented team including a Performance Lead, Business Director, Account Directors, Account Managers, Senior Account Executives and Account Executives. You'll also have the chance to take ownership of smaller campaigns as you develop. Responsibilities Track campaign performance and pull together key reports Support with client comms, presentations and reviews Help troubleshoot tracking or reporting issues Get involved in finance and reconciliation tasks Take ownership of smaller clients and projects as you grow Stay tuned in to industry trends and new opportunities Build great relationships with clients, partners and the team Keep a solution-focused mindset and a passion to learn Qualifications Enthusiastic, organised and passionate about digital marketing Keen to learn, grow and be part of a collaborative team Strong analytical skills with great attention to detail Confident using Excel and PowerPoint for data and presentations Builds strong relationships with clients and media partners Clear communicator, calm under pressure and deadline-focused Additional Information Employees joining The Pack, which is an early careers programme that connects, supports and develops you to kick-start your career with us, initially start with an annual salary of £28,850. The recruitment process Apply and get started! Show us what you've got - complete some fun, interactive tasks through Arctic Shores' assessment. Look out for this in your emails following your application! A quick chat with a recruiter to get to know you better and for you to ask any questions and let us know if you require any adjustments. Join us for a virtual assessment day where you can showcase your skills and strengths. We'll give you feedback, post assessment day, whether or not we move forward with your application. Benefits Starcom has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS - 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES - We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF - You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS - This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAGs (Employee Action Groups).
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Job Description The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best in class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day to day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day to day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Dec 19, 2025
Full time
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Job Description The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best in class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day to day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day to day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Updated: Today Location: London, England, United Kingdom Job ID:13059 The Senior Project Manager is a crucial role within the Advertising Business Unit (part of EU Communication), responsible for ensuring we are delivering to our clients on time and within budget, working with the Creative Team, Creative Resource, and Client Service teams to achieve this. The Senior Project Manager will play a pivotal role in ensuring they bring the team together, striving for implementing best practices across the project team, they are responsible to keep the project on track. Key Responsibilities and Requirements Client Focus Responsible for partnering closely with the Client Service team to do intake on projects, ensuring the brief is filled out accurately and agreed upon. Is confident being client facing and communicating day-to-day with the client around project plans and progress. Proactively reaching out to account teams to gain visibility into upcoming work and supports with organic growth on their account. Ability to pivot their project plans as needed in line with client changes/new requirements, in partnership with Client Service teams and the Client. Provides confidence and control across their projects and acts as a trusted partner to the CS counterpart. Project Management Effectively manages complex projects or bigger workstreams, driving the team through each step and forward planning. Ability to facilitate and work closely with cross-functional team members, with minimal supervision. Ability to easily understand, with minimal supervision, the necessary steps and stages of a project regardless of project type (digital, print, video, event, etc) and can optimally run the projects from client brief to final delivery throughout each stage. Creating timelines for all their projects and ensuring all milestones are met, proactively flagging and coming up with solutions if there will be any potential delays. Taking ownership of the project delivery at each phase, working closely with creatives (copy, design, production, amends), client services (client deadlines), and creative resource management (for making sure their projects have been resourced). Routing projects through the agency throughout the project lifecycle, from client brief to final delivery. This includes managing kick offs, creative concepting, creative production delivery, internal reviews. Keeping their timelines/project plans updated if things change on their project and updating the account teams throughout the process, flagging any warning areas. Setting up meetings for when projects completed to agree learnings and drive quality and efficiency. Responsible for routing projects through WRIKE platform. May have line management responsibility to more junior team members and develop their line management experience and style. Work with department lead to outline their line reports career pathway. Responsible for project recoverability alongside their Account counterpart. Budget development for all projects they have been allocated, liaising with Client Service teams to confirm the brief, liaising with Creatives to confirm the hours and getting all approvals on budget before it being shared with Clients. Responsible for forecasting their projects in our financial system. May support Junior PMs to forecast and guide them through that process. Tracking and reporting financial status of their projects against current budget (including burn rate) and works with CS to assess project risk and mitigation in a timely manner aligning necessary action plans. Working closely with finance to ensure financial efficiency and to ensure forecasting is being handled as accurately as possible. Ensuring all timesheets are completed accurately on their projects by all team members and on time to support accurate reporting. Resourcing Support Working closely with Creative Resource on ensuring their projects are adequately resourced (where possible, hours allocated as per budget and dates planned as per timeline) Responsible for providing the creative needs, with clear hours and dates, for all their projects to Creative Resource. Ability to come up with solutions for their projects if there are resource clashes or challenges and can support with mitigations. Qualifications / Experience Minimum 5 years' experience working in a similar advertising project/account management role. Good networking skills and ability to build contacts list for external vendors and internal resources. Maintains professional and effective relationships with account teams. Excellent understanding of capacity planning, utilization figures and working within budgets. Knowledge of Project Management best practices and ability to advise and manage a wider range of project types: conceptual, digital, video, launch campaigns. Demonstrable knowledge of requirements and operational implications on their projects and understanding of client needs (through own project management or account management experience). Production understanding (video, print, digital) and working knowledge in this area is a plus. Healthcare experience is a plus. Proactive and ambitious, always striving to improve systems and bringing about positive change through good ideas. Excellent time and self-management skills with ability to manage and deliver multiple projects. Good verbal and written communications and ability to articulate clear direction to designers and studio teams. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of this website, please contact us at: Email: emailprotected One of our staff members will work with you to provide alternate means to submit your application.
Dec 19, 2025
Full time
Updated: Today Location: London, England, United Kingdom Job ID:13059 The Senior Project Manager is a crucial role within the Advertising Business Unit (part of EU Communication), responsible for ensuring we are delivering to our clients on time and within budget, working with the Creative Team, Creative Resource, and Client Service teams to achieve this. The Senior Project Manager will play a pivotal role in ensuring they bring the team together, striving for implementing best practices across the project team, they are responsible to keep the project on track. Key Responsibilities and Requirements Client Focus Responsible for partnering closely with the Client Service team to do intake on projects, ensuring the brief is filled out accurately and agreed upon. Is confident being client facing and communicating day-to-day with the client around project plans and progress. Proactively reaching out to account teams to gain visibility into upcoming work and supports with organic growth on their account. Ability to pivot their project plans as needed in line with client changes/new requirements, in partnership with Client Service teams and the Client. Provides confidence and control across their projects and acts as a trusted partner to the CS counterpart. Project Management Effectively manages complex projects or bigger workstreams, driving the team through each step and forward planning. Ability to facilitate and work closely with cross-functional team members, with minimal supervision. Ability to easily understand, with minimal supervision, the necessary steps and stages of a project regardless of project type (digital, print, video, event, etc) and can optimally run the projects from client brief to final delivery throughout each stage. Creating timelines for all their projects and ensuring all milestones are met, proactively flagging and coming up with solutions if there will be any potential delays. Taking ownership of the project delivery at each phase, working closely with creatives (copy, design, production, amends), client services (client deadlines), and creative resource management (for making sure their projects have been resourced). Routing projects through the agency throughout the project lifecycle, from client brief to final delivery. This includes managing kick offs, creative concepting, creative production delivery, internal reviews. Keeping their timelines/project plans updated if things change on their project and updating the account teams throughout the process, flagging any warning areas. Setting up meetings for when projects completed to agree learnings and drive quality and efficiency. Responsible for routing projects through WRIKE platform. May have line management responsibility to more junior team members and develop their line management experience and style. Work with department lead to outline their line reports career pathway. Responsible for project recoverability alongside their Account counterpart. Budget development for all projects they have been allocated, liaising with Client Service teams to confirm the brief, liaising with Creatives to confirm the hours and getting all approvals on budget before it being shared with Clients. Responsible for forecasting their projects in our financial system. May support Junior PMs to forecast and guide them through that process. Tracking and reporting financial status of their projects against current budget (including burn rate) and works with CS to assess project risk and mitigation in a timely manner aligning necessary action plans. Working closely with finance to ensure financial efficiency and to ensure forecasting is being handled as accurately as possible. Ensuring all timesheets are completed accurately on their projects by all team members and on time to support accurate reporting. Resourcing Support Working closely with Creative Resource on ensuring their projects are adequately resourced (where possible, hours allocated as per budget and dates planned as per timeline) Responsible for providing the creative needs, with clear hours and dates, for all their projects to Creative Resource. Ability to come up with solutions for their projects if there are resource clashes or challenges and can support with mitigations. Qualifications / Experience Minimum 5 years' experience working in a similar advertising project/account management role. Good networking skills and ability to build contacts list for external vendors and internal resources. Maintains professional and effective relationships with account teams. Excellent understanding of capacity planning, utilization figures and working within budgets. Knowledge of Project Management best practices and ability to advise and manage a wider range of project types: conceptual, digital, video, launch campaigns. Demonstrable knowledge of requirements and operational implications on their projects and understanding of client needs (through own project management or account management experience). Production understanding (video, print, digital) and working knowledge in this area is a plus. Healthcare experience is a plus. Proactive and ambitious, always striving to improve systems and bringing about positive change through good ideas. Excellent time and self-management skills with ability to manage and deliver multiple projects. Good verbal and written communications and ability to articulate clear direction to designers and studio teams. At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of this website, please contact us at: Email: emailprotected One of our staff members will work with you to provide alternate means to submit your application.
Overview Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Role The Dow Jones Partners and Licensing team maintains relationships with Partners and Licensors around the world. This role offers a single touch point for our partners in order to drive sustainable revenue growth via mutually beneficial Partnerships for Dow Jones and our brands, including The Wall Street Journal. The primary role of the Partnerships Manager is to act as an ambassador for Dow Jones. You will be responsible for maintaining deep relationships with our media partners and content and data providers, helping to grow our reach, audience and influence. The role will leverage cutting edge products & solutions through partnerships focused on common goals and requires both business development acumen and relationship management skills - success will include growing existing partnerships, identifying and securing new partnerships and representing Dow Jones at local, in market associations. You Will Identify and own Dow Jones' engagement with identified international media firms to help grow our overall business Drive our audience reach/ brand, and subscription volume, acquire new content to power our B2B products and ensure the value propositions for DJ solutions resonate with partners, focusing on growth while cultivating mutually beneficial outcomes Responsible for evaluating the suitability of partnerships with media organizations, subsequently negotiating our agreements Exemplary relationship management skills, helping to retain and increase current partnerships, continuously keeping our partners up to date on Dow Jones and new opportunities to grow together You will be responsible for executing a territory strategy, which will carry targets for revenue, international subscription growth, new sources to power our B2B products alongside expansion and retention goals for existing partners You will partner cross functionally throughout our company, keeping all stakeholders updated from departments such as product, legal, finance, marketing, sales, events and advertising You will work closely with the regional Director for your territory on strategy and negotiation of partnerships Drive relationships through partnering with relevant associations/ and having presence at local conferences / events (proactively sitting at the table with local media) You will need to develop a deep understanding of all parts of DJ business offerings and act as a brand ambassador for our professional products and flagship titles, such as The WSJ. This is paired with maintaining an understanding of internal stakeholder strategies and priorities AND publishers priorities to enable the generation of thoughtful solutions and agreements. Maintain data, contacts and notes in the CRM system. You Have Have deep experience with, and understanding of the media landscape. A genuine interest in new technologies that serve these communities is also important for your success. Experience of managing partnerships across media, telcos, associations and membership groups Proven experience in business negotiations and internal/external relationship management A minimum of 5 years experience in a strategic, advisory or relationship management position Occasional travel may be required. Cross functional stakeholder management/ influencing skills (internal and external) Able to build trusted relationships (EI / maturity / confidence /interpersonal savvy) Strategic thinking / business acumen Solution oriented approach to owning and accomplishing goals Strong organizational skills Budget management Project Management Preferred: Regional fluency in German - additional languages are desirable Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Partnerships & Licensing Job Category: Sales Union Status: Union role Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Dec 18, 2025
Full time
Overview Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV). About the Role The Dow Jones Partners and Licensing team maintains relationships with Partners and Licensors around the world. This role offers a single touch point for our partners in order to drive sustainable revenue growth via mutually beneficial Partnerships for Dow Jones and our brands, including The Wall Street Journal. The primary role of the Partnerships Manager is to act as an ambassador for Dow Jones. You will be responsible for maintaining deep relationships with our media partners and content and data providers, helping to grow our reach, audience and influence. The role will leverage cutting edge products & solutions through partnerships focused on common goals and requires both business development acumen and relationship management skills - success will include growing existing partnerships, identifying and securing new partnerships and representing Dow Jones at local, in market associations. You Will Identify and own Dow Jones' engagement with identified international media firms to help grow our overall business Drive our audience reach/ brand, and subscription volume, acquire new content to power our B2B products and ensure the value propositions for DJ solutions resonate with partners, focusing on growth while cultivating mutually beneficial outcomes Responsible for evaluating the suitability of partnerships with media organizations, subsequently negotiating our agreements Exemplary relationship management skills, helping to retain and increase current partnerships, continuously keeping our partners up to date on Dow Jones and new opportunities to grow together You will be responsible for executing a territory strategy, which will carry targets for revenue, international subscription growth, new sources to power our B2B products alongside expansion and retention goals for existing partners You will partner cross functionally throughout our company, keeping all stakeholders updated from departments such as product, legal, finance, marketing, sales, events and advertising You will work closely with the regional Director for your territory on strategy and negotiation of partnerships Drive relationships through partnering with relevant associations/ and having presence at local conferences / events (proactively sitting at the table with local media) You will need to develop a deep understanding of all parts of DJ business offerings and act as a brand ambassador for our professional products and flagship titles, such as The WSJ. This is paired with maintaining an understanding of internal stakeholder strategies and priorities AND publishers priorities to enable the generation of thoughtful solutions and agreements. Maintain data, contacts and notes in the CRM system. You Have Have deep experience with, and understanding of the media landscape. A genuine interest in new technologies that serve these communities is also important for your success. Experience of managing partnerships across media, telcos, associations and membership groups Proven experience in business negotiations and internal/external relationship management A minimum of 5 years experience in a strategic, advisory or relationship management position Occasional travel may be required. Cross functional stakeholder management/ influencing skills (internal and external) Able to build trusted relationships (EI / maturity / confidence /interpersonal savvy) Strategic thinking / business acumen Solution oriented approach to owning and accomplishing goals Strong organizational skills Budget management Project Management Preferred: Regional fluency in German - additional languages are desirable Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Partnerships & Licensing Job Category: Sales Union Status: Union role Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News. This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Warner Hotels specialise in UK short breaks, exclusively for adults, with accommodation, breakfast and dinner, live shows and spa facilities all included in one price. Located in stunning destinations including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel has its own character that makes every stay unique. We are seeking a commercially minded and highly experienced Head of Brand & Campaigns to provide maternity cover and drive our marketing performance through a crucial period of growth. This role will ensure strong delivery of brand campaigns, trading driven tactical activity, media planning, and local hotel marketing, ensuring our plans translate into guest growth, improved brand health and on site sales performance. You will work closely with the Brand Director to execute and optimise our established brand strategy, while leading a team that must operate at pace, making fast, confident decisions that support the trading rhythm of the business. This is a hands on leadership role suited to someone with hospitality, leisure, travel or experiential brand experience, and a strong instinct for media optimisation, commercial impact and multi site activation Key Responsibilities Execute and optimise the existing brand strategy to support trading performance, guest growth and market penetration. Ensure exceptional brand consistency across all touchpoints, working closely with internal teams and the in house creative team. Lead the planning with Commercial and Revenue teams to ensure there is a clear, audience led comms and media plan that supports business objectives and seasonal trading priorities. Monitor brand health metrics and conduct regular brand performance reviews to inform decisions. Own the econometric modelling process, working with our provider to ensure clarity of inputs, interpretation of outputs, and translation into actionable recommendations for media planning and trading decisions. Present modelling results, insights and optimisations back to senior leadership at key moments. Own and share the annual marketing content and integrated campaign calendar, ensuring alignment across brand, tactical and on site activity. Lead end to end delivery of brand campaigns across ATL & BTL channels, ensuring they land with impact and drive measurable improvements in awareness, consideration and understanding. Drive tactical campaigns that support seasonal needs, guest demand, and aggressive trading targets. Work with the creative team and media agency to ensure campaign execution is both brand leading and commercially effective. Oversee and elevate local marketing activity across all properties, ensuring tailored plans exist for each site or at least the key focus sites, i.e. Reserve Hotels. Work closely with the Local Marketing Manager and hotel teams to drive footfall, future bookings and on site conversion "Holiday Hub/ Future Breaks). Lead the development, implementation and ongoing optimisation of multi million pound ATL media plan. Ensure media spend is aligned to weekly/monthly trading priorities and guest growth ambitions. Lead, motivate and mentor a high performing brand and campaigns team operating at pace. Build strong relationships across the business, particularly with Operations, Revenue and Commercial Finance, to ensure marketing plans are grounded in on the ground realities. Knowledge & Skills Must have significant experience in hospitality, travel, leisure, or other experiential brands. Deep understanding of the media landscape, with confidence across ATL, digital, partnerships, and local activation. Proven management of multi million pound budgets with measurable commercial impact Strong commercial mindset with an instinct for trading performance, weekly optimisation and revenue delivery Able to lead a team in a hybrid environment with clarity, decisiveness and pace. Excellent stakeholder management, able to partner closely with operations and senior leadership Confident decision maker, able to adapt plans quickly based on performance and insights. Experience / Education / Qualifications Bachelor's degree in marketing, Communications, or related field (or equivalent experience). 8-10+ years in brand, campaigns and media across Demonstrable success in delivering integrated ATL/BTL campaigns that drive both brand and commercial outcomes. Experience working with media agencies, MMM providers and insight teams. Motivational and supportive leadership style Hands on approach with willingness to get into detail when needed. High accountability, commercial focus and calm delivery under pressure. Brand first thinker who also embraces performance, trading and local activation What we offer 25 days holiday On site parking Hybrid working- 3 days a week in the office Great deals on Warner breaks for you, your friends and family Discounted food and drinks at our on site restaurant Other discounts on a variety of shopping experiences, high street brands and access to a VIP box at the O2 Location Hemel Hempstead, HP2 4YL, United Kingdom
Dec 18, 2025
Full time
Warner Hotels specialise in UK short breaks, exclusively for adults, with accommodation, breakfast and dinner, live shows and spa facilities all included in one price. Located in stunning destinations including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel has its own character that makes every stay unique. We are seeking a commercially minded and highly experienced Head of Brand & Campaigns to provide maternity cover and drive our marketing performance through a crucial period of growth. This role will ensure strong delivery of brand campaigns, trading driven tactical activity, media planning, and local hotel marketing, ensuring our plans translate into guest growth, improved brand health and on site sales performance. You will work closely with the Brand Director to execute and optimise our established brand strategy, while leading a team that must operate at pace, making fast, confident decisions that support the trading rhythm of the business. This is a hands on leadership role suited to someone with hospitality, leisure, travel or experiential brand experience, and a strong instinct for media optimisation, commercial impact and multi site activation Key Responsibilities Execute and optimise the existing brand strategy to support trading performance, guest growth and market penetration. Ensure exceptional brand consistency across all touchpoints, working closely with internal teams and the in house creative team. Lead the planning with Commercial and Revenue teams to ensure there is a clear, audience led comms and media plan that supports business objectives and seasonal trading priorities. Monitor brand health metrics and conduct regular brand performance reviews to inform decisions. Own the econometric modelling process, working with our provider to ensure clarity of inputs, interpretation of outputs, and translation into actionable recommendations for media planning and trading decisions. Present modelling results, insights and optimisations back to senior leadership at key moments. Own and share the annual marketing content and integrated campaign calendar, ensuring alignment across brand, tactical and on site activity. Lead end to end delivery of brand campaigns across ATL & BTL channels, ensuring they land with impact and drive measurable improvements in awareness, consideration and understanding. Drive tactical campaigns that support seasonal needs, guest demand, and aggressive trading targets. Work with the creative team and media agency to ensure campaign execution is both brand leading and commercially effective. Oversee and elevate local marketing activity across all properties, ensuring tailored plans exist for each site or at least the key focus sites, i.e. Reserve Hotels. Work closely with the Local Marketing Manager and hotel teams to drive footfall, future bookings and on site conversion "Holiday Hub/ Future Breaks). Lead the development, implementation and ongoing optimisation of multi million pound ATL media plan. Ensure media spend is aligned to weekly/monthly trading priorities and guest growth ambitions. Lead, motivate and mentor a high performing brand and campaigns team operating at pace. Build strong relationships across the business, particularly with Operations, Revenue and Commercial Finance, to ensure marketing plans are grounded in on the ground realities. Knowledge & Skills Must have significant experience in hospitality, travel, leisure, or other experiential brands. Deep understanding of the media landscape, with confidence across ATL, digital, partnerships, and local activation. Proven management of multi million pound budgets with measurable commercial impact Strong commercial mindset with an instinct for trading performance, weekly optimisation and revenue delivery Able to lead a team in a hybrid environment with clarity, decisiveness and pace. Excellent stakeholder management, able to partner closely with operations and senior leadership Confident decision maker, able to adapt plans quickly based on performance and insights. Experience / Education / Qualifications Bachelor's degree in marketing, Communications, or related field (or equivalent experience). 8-10+ years in brand, campaigns and media across Demonstrable success in delivering integrated ATL/BTL campaigns that drive both brand and commercial outcomes. Experience working with media agencies, MMM providers and insight teams. Motivational and supportive leadership style Hands on approach with willingness to get into detail when needed. High accountability, commercial focus and calm delivery under pressure. Brand first thinker who also embraces performance, trading and local activation What we offer 25 days holiday On site parking Hybrid working- 3 days a week in the office Great deals on Warner breaks for you, your friends and family Discounted food and drinks at our on site restaurant Other discounts on a variety of shopping experiences, high street brands and access to a VIP box at the O2 Location Hemel Hempstead, HP2 4YL, United Kingdom
Location: London, England, United Kingdom Location: London, England, United Kingdom Agency: Kinesso - United Kingdom Ref#: 19977 Type of Contract: Regular About Us KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at About the Role Your role will be to support the Kinesso Client Services team in the account management of programmatic display, mobile, audio, OOH and video campaigns across Kinesso clients. This role will specifically focus on Mediahub clients across EMEA markets. Key Tasks and Responsibilities General Responsibilities Operate as key client (internal and external) point of contact for day-to day client service: client account management, conduit between client and operations & finance, selling of services, tactical campaign design, analysis, reporting and related campaign duties Follow and enforce our internal processes and SLAs, collaborating with Agency planning teams to ensure that processes are followed and client expectations are managed. Combine media market & technical knowledge, data analysis and client feedback to configure, operate and optimize complex campaigns to meet client objectives Operate as an expert in the use and best practices for multiple Demand Side Platforms, offering insights on how to improve campaign effectiveness through deep use of each platforms functionality, although in-console campaign management is not a part of this role. Develop in-depth knowledge of the digital media industry and media market dynamics Develop relationship with campaign engineering team Consult with clients and agency planning teams regarding development and alignment of campaign parameters to sell in and develop Matterkind services Deliver insight into delivery and performance implications of campaign constraints Design media and audience strategies and tactics to maximize economic outcomes within campaign limits Ensure ops team are managing all tactical media plan requirements and are correctly implemented in DSP consoles, running weekly performance and pacing meetings to investigate campaign delivery. Assist in delivery of reports to track, measure, and analyze all campaign activities and drive resolution of delivery and performance issues Liaise with clients and agency teams on campaign performance and reporting About You Experience in digital media account management with blue chip advertising clients with a leading online advertising agency, network, advertising exchange or optimization firm Excellent verbal and written communication skills, ideally comfortable in a consultative, client-facing environment Excellent quantitative and analytical skills with the ability to draw conclusions based on data Fundamental knowledge of ad targeting methodologies Good understanding of ad networks, ad exchanges, DSPs and/or auction marketplaces Experience with statistics and related analysis methodologies Ability to investigate, analyze & solve problems, and clearly communicate results Desire to work in an entrepreneurial atmosphere and be a self-starter Eagerness to get hands-on to figure out how things work Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly Ability to work collaboratively as part of a cross-functional team Employee Transparency At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands is an equal-opportunity employer and is committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to Ninette at if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. The Perks We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon-Thurs, flexible start/finish times) Electric vehicle salary sacrifice car scheme Interest-free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3-6% Generous Parental Leave & Pay Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!
Dec 18, 2025
Full time
Location: London, England, United Kingdom Location: London, England, United Kingdom Agency: Kinesso - United Kingdom Ref#: 19977 Type of Contract: Regular About Us KINESSO is the technology-driven performance marketing agency that sits at the very heart of IPG Mediabrands, providing actionable growth for both our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. KINESSO has brought together the collective power of what was formerly Matterkind, Reprise, and Kinesso under one collective entity that will serve as the most powerful delivery engine in the industry. We have extensive offerings spanning performance marketing and data and technology. Fuelled by a deep understanding of consumer behaviour, we offer an end-to-end engine of planning and optimization while also delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs. The company has more than 6,000 employees operating in more than 60 countries. Learn more at About the Role Your role will be to support the Kinesso Client Services team in the account management of programmatic display, mobile, audio, OOH and video campaigns across Kinesso clients. This role will specifically focus on Mediahub clients across EMEA markets. Key Tasks and Responsibilities General Responsibilities Operate as key client (internal and external) point of contact for day-to day client service: client account management, conduit between client and operations & finance, selling of services, tactical campaign design, analysis, reporting and related campaign duties Follow and enforce our internal processes and SLAs, collaborating with Agency planning teams to ensure that processes are followed and client expectations are managed. Combine media market & technical knowledge, data analysis and client feedback to configure, operate and optimize complex campaigns to meet client objectives Operate as an expert in the use and best practices for multiple Demand Side Platforms, offering insights on how to improve campaign effectiveness through deep use of each platforms functionality, although in-console campaign management is not a part of this role. Develop in-depth knowledge of the digital media industry and media market dynamics Develop relationship with campaign engineering team Consult with clients and agency planning teams regarding development and alignment of campaign parameters to sell in and develop Matterkind services Deliver insight into delivery and performance implications of campaign constraints Design media and audience strategies and tactics to maximize economic outcomes within campaign limits Ensure ops team are managing all tactical media plan requirements and are correctly implemented in DSP consoles, running weekly performance and pacing meetings to investigate campaign delivery. Assist in delivery of reports to track, measure, and analyze all campaign activities and drive resolution of delivery and performance issues Liaise with clients and agency teams on campaign performance and reporting About You Experience in digital media account management with blue chip advertising clients with a leading online advertising agency, network, advertising exchange or optimization firm Excellent verbal and written communication skills, ideally comfortable in a consultative, client-facing environment Excellent quantitative and analytical skills with the ability to draw conclusions based on data Fundamental knowledge of ad targeting methodologies Good understanding of ad networks, ad exchanges, DSPs and/or auction marketplaces Experience with statistics and related analysis methodologies Ability to investigate, analyze & solve problems, and clearly communicate results Desire to work in an entrepreneurial atmosphere and be a self-starter Eagerness to get hands-on to figure out how things work Handle multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly Ability to work collaboratively as part of a cross-functional team Employee Transparency At IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands is an equal-opportunity employer and is committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law. Please reach out to Ninette at if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application. The Perks We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits: Flexi-leave, with 25 days annual leave to be taken as the minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year Free breakfast and free lunch Early finish Fridays Core Hours (Mon-Thurs, flexible start/finish times) Electric vehicle salary sacrifice car scheme Interest-free season ticket loan Paid time off for Volunteering Group Income Protection Life Assurance Private Medical Insurance or Health Cash Plan (dependent on level) Group Personal Pension Plan with matched contributions from 3-6% Generous Parental Leave & Pay Employee Assistance Programme Free eye tests Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!
Mller UK & Irelandis wholly owned by Unternehmensgruppe Theo Mller which employs over 31,000 people throughout Europe. In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Mller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Mller UK & Ireland includes: Mller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Mller Yogurt & Dessertswhich is the UK's leading yogurt manufacturer which aims to create millions more Mller moments for its consumers. It is responsible for major brands like Mller Corner, Mllerlight, Mller Bliss, Mller Rice, FRijj and Mller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Senior E-Commerce Manager -18 month FTC Location: Market Drayton (Hybrid) Full-Time 18 month FTC Lead the Digital Revolution in Grocery Retail! Are you ready to transform how millions of consumers shop online? JoinMller as our Senior E-Commerce Manager and take charge of driving digital growth across our iconic brands in Yoghurts, Desserts & Drinks. This is your opportunity to shape strategy, innovate and make a real impact in one of the UK's leading FMCG businesses. Why You'll Love Working With Us We don't just offer a job - we offer a career where you can thrive. Here's what's in it for you: Competitive salary + bonus scheme Company car Generous annual leave (increasing with service) Contributory pension plan & Life Assurance Employee Assistance Programme & flexible benefits Exclusive discounts at 800+ retailers online and in-store Plus, you'll join a business that values innovation, collaboration and growth. What You'll Do: As Senior E-Commerce Manager, you'll: Develop and lead Mller's eCommerce strategy to grow sales and market share. Champion eCommerce in account planning cycles and track eJBP opportunities. Create a program to upskill internal teams across Sales, Category and Marketing on digital integration. Own the digital growth strategy and execution with key stakeholders. Build performance trackers and digital shelf scorecards with BI and agency partners. Set and evolve Mller's Digital Shelf standards to FMCG best-in-class. Strengthen external relationships with digital and grocery partners. Collaborate with Shopper Marketing to optimise media mix and ROI. Manage external eCommerce agencies and customer-specific touchpoints. Oversee the UK P&L with Commercial Finance. Lead commercial strategy and activation plans for Amazon and explore white space opportunities like TikTok and quick commerce. What You'll Bring: Education: Bachelor's degree Experience: 3+ years in an eCommerce role managing UK retail accounts Expertise: Strong understanding of digital commerce, performance tracking, and commercial planning Leadership: Basic team leadership experience Mindset: Strategic, collaborative, and performance-driven Ready to Make Your Mark? Apply today and help us redefine online grocery shopping. Be part of a business that's making dairy delightful and digital transformation exciting. Contact Details: F.A.O. UK Recruitment, Mller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ JBRP1_UKTJ
Dec 18, 2025
Full time
Mller UK & Irelandis wholly owned by Unternehmensgruppe Theo Mller which employs over 31,000 people throughout Europe. In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Mller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Mller UK & Ireland includes: Mller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Mller Yogurt & Dessertswhich is the UK's leading yogurt manufacturer which aims to create millions more Mller moments for its consumers. It is responsible for major brands like Mller Corner, Mllerlight, Mller Bliss, Mller Rice, FRijj and Mller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Senior E-Commerce Manager -18 month FTC Location: Market Drayton (Hybrid) Full-Time 18 month FTC Lead the Digital Revolution in Grocery Retail! Are you ready to transform how millions of consumers shop online? JoinMller as our Senior E-Commerce Manager and take charge of driving digital growth across our iconic brands in Yoghurts, Desserts & Drinks. This is your opportunity to shape strategy, innovate and make a real impact in one of the UK's leading FMCG businesses. Why You'll Love Working With Us We don't just offer a job - we offer a career where you can thrive. Here's what's in it for you: Competitive salary + bonus scheme Company car Generous annual leave (increasing with service) Contributory pension plan & Life Assurance Employee Assistance Programme & flexible benefits Exclusive discounts at 800+ retailers online and in-store Plus, you'll join a business that values innovation, collaboration and growth. What You'll Do: As Senior E-Commerce Manager, you'll: Develop and lead Mller's eCommerce strategy to grow sales and market share. Champion eCommerce in account planning cycles and track eJBP opportunities. Create a program to upskill internal teams across Sales, Category and Marketing on digital integration. Own the digital growth strategy and execution with key stakeholders. Build performance trackers and digital shelf scorecards with BI and agency partners. Set and evolve Mller's Digital Shelf standards to FMCG best-in-class. Strengthen external relationships with digital and grocery partners. Collaborate with Shopper Marketing to optimise media mix and ROI. Manage external eCommerce agencies and customer-specific touchpoints. Oversee the UK P&L with Commercial Finance. Lead commercial strategy and activation plans for Amazon and explore white space opportunities like TikTok and quick commerce. What You'll Bring: Education: Bachelor's degree Experience: 3+ years in an eCommerce role managing UK retail accounts Expertise: Strong understanding of digital commerce, performance tracking, and commercial planning Leadership: Basic team leadership experience Mindset: Strategic, collaborative, and performance-driven Ready to Make Your Mark? Apply today and help us redefine online grocery shopping. Be part of a business that's making dairy delightful and digital transformation exciting. Contact Details: F.A.O. UK Recruitment, Mller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ JBRP1_UKTJ
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Senior E-Commerce Manager - 18 month FTC Location: Market Drayton (Hybrid) Full-Time 18 month FTC Lead the Digital Revolution in Grocery Retail! Are you ready to transform how millions of consumers shop online? Join Müller as our Senior E-Commerce Manager and take charge of driving digital growth across our iconic brands in Yoghurts, Desserts & Drinks. This is your opportunity to shape strategy, innovate and make a real impact in one of the UK's leading FMCG businesses. Why You'll Love Working With Us We don't just offer a job - we offer a career where you can thrive. Here's what's in it for you: Competitive salary + bonus scheme Company car Generous annual leave (increasing with service) Contributory pension plan & Life Assurance Employee Assistance Programme & flexible benefits Exclusive discounts at 800+ retailers online and in-store Plus, you'll join a business that values innovation, collaboration and growth. What You'll Do: As Senior E-Commerce Manager, you'll: Develop and lead Müller's eCommerce strategy to grow sales and market share. Champion eCommerce in account planning cycles and track eJBP opportunities. Create a program to upskill internal teams across Sales, Category and Marketing on digital integration. Own the digital growth strategy and execution with key stakeholders. Build performance trackers and digital shelf scorecards with BI and agency partners. Set and evolve Müller's Digital Shelf standards to FMCG best-in-class. Strengthen external relationships with digital and grocery partners. Collaborate with Shopper Marketing to optimise media mix and ROI. Manage external eCommerce agencies and customer-specific touchpoints. Oversee the UK dot P&L with Commercial Finance. Lead commercial strategy and activation plans for Amazon and explore white space opportunities like TikTok and quick commerce. What You'll Bring: Education: Bachelor's degree Experience: 3+ years in an eCommerce role managing UK retail accounts Expertise: Strong understanding of digital commerce, performance tracking, and commercial planning Leadership: Basic team leadership experience Mindset: Strategic, collaborative, and performance-driven Ready to Make Your Mark? Apply today and help us redefine online grocery shopping. Be part of a business that's making dairy delightful and digital transformation exciting.
Dec 17, 2025
Contractor
Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes: Müller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. Müller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. Senior E-Commerce Manager - 18 month FTC Location: Market Drayton (Hybrid) Full-Time 18 month FTC Lead the Digital Revolution in Grocery Retail! Are you ready to transform how millions of consumers shop online? Join Müller as our Senior E-Commerce Manager and take charge of driving digital growth across our iconic brands in Yoghurts, Desserts & Drinks. This is your opportunity to shape strategy, innovate and make a real impact in one of the UK's leading FMCG businesses. Why You'll Love Working With Us We don't just offer a job - we offer a career where you can thrive. Here's what's in it for you: Competitive salary + bonus scheme Company car Generous annual leave (increasing with service) Contributory pension plan & Life Assurance Employee Assistance Programme & flexible benefits Exclusive discounts at 800+ retailers online and in-store Plus, you'll join a business that values innovation, collaboration and growth. What You'll Do: As Senior E-Commerce Manager, you'll: Develop and lead Müller's eCommerce strategy to grow sales and market share. Champion eCommerce in account planning cycles and track eJBP opportunities. Create a program to upskill internal teams across Sales, Category and Marketing on digital integration. Own the digital growth strategy and execution with key stakeholders. Build performance trackers and digital shelf scorecards with BI and agency partners. Set and evolve Müller's Digital Shelf standards to FMCG best-in-class. Strengthen external relationships with digital and grocery partners. Collaborate with Shopper Marketing to optimise media mix and ROI. Manage external eCommerce agencies and customer-specific touchpoints. Oversee the UK dot P&L with Commercial Finance. Lead commercial strategy and activation plans for Amazon and explore white space opportunities like TikTok and quick commerce. What You'll Bring: Education: Bachelor's degree Experience: 3+ years in an eCommerce role managing UK retail accounts Expertise: Strong understanding of digital commerce, performance tracking, and commercial planning Leadership: Basic team leadership experience Mindset: Strategic, collaborative, and performance-driven Ready to Make Your Mark? Apply today and help us redefine online grocery shopping. Be part of a business that's making dairy delightful and digital transformation exciting.
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of next-generation SaaS platforms, digital ecosystems, virtual assistants, websites, apps, and Agentic AI-driven solutions. By harnessing existing and emerging AI technologies, you will enhance the consulting lifecycle, improve productivity, and create a distinct competitive advantage for BCG and its clients. You are a creative, strategic, and hands-on Research Leader - passionate about crafting intuitive, impactful, and AI-augmented user experiences. Through a strong advocacy for user-centred design, you will balance innovation with practicality and measurable business impact. Working collaboratively with other UX Chapter Leads, you will define standards, frameworks, and guardrails that ensure consistency and excellence across all BCG digital products. In this senior leadership role, you will serve as both mentor and contributor. As a line manager, you will establish a future facing UX research practice, and guide our team of UX Researchers working within in Digital Product Teams, fostering their professional growth and ensuring alignment with BCG's digital and AI-first priorities. You'll keep your skills sharp and your leadership grounded in practice. Key Responsibilities UX Research Strategy & Vision: Define the research strategy that aligns user insights with business objectives and value creation. Champion user-centred design principles to drive innovation while balancing technical feasibility and strategic value.Define the shift to experience and journey-based research methods from singular products. Cross-Functional Collaboration: Partner closely with design, product, data science, and consulting teams to embed UX practices into GenAI solutions, ensuring alignment across product roadmaps and business goals. Innovative, Scalable Research : Develop and lead AI-powered research methodologies that address critical challenges such as trust, and scalability in digital products. Execution & Delivery : Drive discovery-to-deployment research initiatives, collaborating with senior stakeholders to deliver validated, actionable insights that guide MVPs and scalable product releases. Leadership & Mentorship: Establish research standards for AI-first digital products in partnership with UX Chapter Leads. Mentor and develop researchers, fostering a culture of innovation, experimentation, and continuous learning. Research Practice & Expertise: Lead generative and evaluative research, usability testing, and behavioural data analysis to validate concepts and refine designs that enhance user experience and business outcomes. Capture user sentiment and own and publish results and actions back to BCG What You'll Bring 10+ years of experience in user research within consulting, agency, or technology-led organizations, including at least 5 years in research leadership roles. Proven success in scaling UX research, supporting diverse user groups, regions, and cross-functional teams. Experienced in leading distributed research teams and nurturing talent within fast-paced, innovation-driven environments. Deep expertise across the end-to-end design lifecycle - from discovery through delivery - with strong grounding in agile, scrum, and design thinking methodologies. Strategic leadership skills with a track record of aligning UX research initiatives to business outcomes, value creation, and executive priorities, particularly in emerging areas like GenAI. Data-driven mindset, with the ability to define and track UX impact through metrics and KPIs that communicate value to stakeholders. Skilled in research platforms and tools such as Qualtrics , Content Square , Hive , Dovetail , Maze , and . Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 09, 2025
Full time
Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. The User Experience Center of Expertise (UX CoE), within Global Services (GS), provides corporate support to internal business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG. What You'll Do As a senior member of BCG's Global IT UX Center of Excellence (CoE) , you will lead and elevate user research across the firm's digital product ecosystem. Your mission is to define and execute a forward-looking UX research strategy that shapes the design of next-generation SaaS platforms, digital ecosystems, virtual assistants, websites, apps, and Agentic AI-driven solutions. By harnessing existing and emerging AI technologies, you will enhance the consulting lifecycle, improve productivity, and create a distinct competitive advantage for BCG and its clients. You are a creative, strategic, and hands-on Research Leader - passionate about crafting intuitive, impactful, and AI-augmented user experiences. Through a strong advocacy for user-centred design, you will balance innovation with practicality and measurable business impact. Working collaboratively with other UX Chapter Leads, you will define standards, frameworks, and guardrails that ensure consistency and excellence across all BCG digital products. In this senior leadership role, you will serve as both mentor and contributor. As a line manager, you will establish a future facing UX research practice, and guide our team of UX Researchers working within in Digital Product Teams, fostering their professional growth and ensuring alignment with BCG's digital and AI-first priorities. You'll keep your skills sharp and your leadership grounded in practice. Key Responsibilities UX Research Strategy & Vision: Define the research strategy that aligns user insights with business objectives and value creation. Champion user-centred design principles to drive innovation while balancing technical feasibility and strategic value.Define the shift to experience and journey-based research methods from singular products. Cross-Functional Collaboration: Partner closely with design, product, data science, and consulting teams to embed UX practices into GenAI solutions, ensuring alignment across product roadmaps and business goals. Innovative, Scalable Research : Develop and lead AI-powered research methodologies that address critical challenges such as trust, and scalability in digital products. Execution & Delivery : Drive discovery-to-deployment research initiatives, collaborating with senior stakeholders to deliver validated, actionable insights that guide MVPs and scalable product releases. Leadership & Mentorship: Establish research standards for AI-first digital products in partnership with UX Chapter Leads. Mentor and develop researchers, fostering a culture of innovation, experimentation, and continuous learning. Research Practice & Expertise: Lead generative and evaluative research, usability testing, and behavioural data analysis to validate concepts and refine designs that enhance user experience and business outcomes. Capture user sentiment and own and publish results and actions back to BCG What You'll Bring 10+ years of experience in user research within consulting, agency, or technology-led organizations, including at least 5 years in research leadership roles. Proven success in scaling UX research, supporting diverse user groups, regions, and cross-functional teams. Experienced in leading distributed research teams and nurturing talent within fast-paced, innovation-driven environments. Deep expertise across the end-to-end design lifecycle - from discovery through delivery - with strong grounding in agile, scrum, and design thinking methodologies. Strategic leadership skills with a track record of aligning UX research initiatives to business outcomes, value creation, and executive priorities, particularly in emerging areas like GenAI. Data-driven mindset, with the ability to define and track UX impact through metrics and KPIs that communicate value to stakeholders. Skilled in research platforms and tools such as Qualtrics , Content Square , Hive , Dovetail , Maze , and . Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
ROLE OVERVIEW Boris Orlob Management is seeking a highly organised and motivated Assistant Manager to support the Managing Director and Associate Director in the daily operations of the agency. The successful candidate will play a central role in ensuring the smooth coordination of artist engagements, communications with theatres and promoters, and the efficient administration of the office. This is an excellent opportunity for a candidate with strong administrative and interpersonal skills who wishes to build a career in international artist management and the performing arts industry. KEY RESPONSIBILITIES Artist and Theatre Liaison Serve as a primary point of contact for artists and their representatives regarding schedules, travel, and engagements. Communicate with theatres, festivals, and orchestras to coordinate contracts, schedules, rehearsal and performance logistics. Ensure accurate and timely relay of information between artists and presenters. Assist with visa and work permit documentation where required. Contracting and Financial Administration Maintain accurate financial and contractual records in line with agency procedures. Prepare, process, and track artist contracts in coordination with the directors. Support fee negotiations, invoicing, and payment follow-ups. Maintain up-to-date records of fees, commissions, and expenses. Liaise with accounting for artist payments, agency finances, and VAT matters. Office and Calendar Management Organise internal and external meetings, including preparing agendas and follow-ups. Manage the Managing Director's and Associate Director's calendars, appointments, and travel itineraries. Oversee day-to-day office operations (supplies, correspondence, filing systems, etc.). Coordinate internal and external meetings, including note-taking and action follow-ups. Manage general inbox and correspondence. Database and Information Management Maintain and update the agency database and digital address book (artists, contacts, theatres, festivals, orchestras, etc.). Ensure all artist information (CVs, repertoire, biographies, photos, press materials) is current and consistent across platforms. Keep website artist profiles updated in coordination with the digital team. Logistics and Travel Coordination Arrange travel and accommodation for artists and staff where necessary. Prepare itineraries and detailed schedules for engagements. Liaise with presenters and partners regarding on-site logistics. Communications and Marketing Support Assist with the preparation of promotional materials, newsletters, and announcements. Support the coordination of auditions, showcases, and special events. Liaise with PR and communications partners as required. PERSON SPECIFICATION Essential: Excellent organisational and administrative skills with meticulous attention to detail. Strong written and verbal communication abilities. Ability to manage multiple priorities and work under pressure in a fast-paced environment. Proficiency in Microsoft Office and database/CRM systems. Professionalism, discretion, and a positive, team-oriented approach. Fluency in English and German (written and spoken). Desirable: Experience in the classical music or performing arts sector. Working knowledge of Italian. Familiarity with artist management systems such as Overture, Operabase, or similar platforms. HOW TO APPLY Please send your CV and a brief covering letter outlining your suitability for the role to with the subject line "Assistant Manager Application - Your Name ". SALARY Negotiable, based on experience. CLOSING DATE 12 January 2026
Dec 08, 2025
Full time
ROLE OVERVIEW Boris Orlob Management is seeking a highly organised and motivated Assistant Manager to support the Managing Director and Associate Director in the daily operations of the agency. The successful candidate will play a central role in ensuring the smooth coordination of artist engagements, communications with theatres and promoters, and the efficient administration of the office. This is an excellent opportunity for a candidate with strong administrative and interpersonal skills who wishes to build a career in international artist management and the performing arts industry. KEY RESPONSIBILITIES Artist and Theatre Liaison Serve as a primary point of contact for artists and their representatives regarding schedules, travel, and engagements. Communicate with theatres, festivals, and orchestras to coordinate contracts, schedules, rehearsal and performance logistics. Ensure accurate and timely relay of information between artists and presenters. Assist with visa and work permit documentation where required. Contracting and Financial Administration Maintain accurate financial and contractual records in line with agency procedures. Prepare, process, and track artist contracts in coordination with the directors. Support fee negotiations, invoicing, and payment follow-ups. Maintain up-to-date records of fees, commissions, and expenses. Liaise with accounting for artist payments, agency finances, and VAT matters. Office and Calendar Management Organise internal and external meetings, including preparing agendas and follow-ups. Manage the Managing Director's and Associate Director's calendars, appointments, and travel itineraries. Oversee day-to-day office operations (supplies, correspondence, filing systems, etc.). Coordinate internal and external meetings, including note-taking and action follow-ups. Manage general inbox and correspondence. Database and Information Management Maintain and update the agency database and digital address book (artists, contacts, theatres, festivals, orchestras, etc.). Ensure all artist information (CVs, repertoire, biographies, photos, press materials) is current and consistent across platforms. Keep website artist profiles updated in coordination with the digital team. Logistics and Travel Coordination Arrange travel and accommodation for artists and staff where necessary. Prepare itineraries and detailed schedules for engagements. Liaise with presenters and partners regarding on-site logistics. Communications and Marketing Support Assist with the preparation of promotional materials, newsletters, and announcements. Support the coordination of auditions, showcases, and special events. Liaise with PR and communications partners as required. PERSON SPECIFICATION Essential: Excellent organisational and administrative skills with meticulous attention to detail. Strong written and verbal communication abilities. Ability to manage multiple priorities and work under pressure in a fast-paced environment. Proficiency in Microsoft Office and database/CRM systems. Professionalism, discretion, and a positive, team-oriented approach. Fluency in English and German (written and spoken). Desirable: Experience in the classical music or performing arts sector. Working knowledge of Italian. Familiarity with artist management systems such as Overture, Operabase, or similar platforms. HOW TO APPLY Please send your CV and a brief covering letter outlining your suitability for the role to with the subject line "Assistant Manager Application - Your Name ". SALARY Negotiable, based on experience. CLOSING DATE 12 January 2026
