AXA XL is an Equal Opportunity Employer. London, UK We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. As we develop an enterprise-wide P&C Insurance strategy to transform our business, we are seeking a Senior Solution Architect that will focus on Insurance Underwriting Solutions. The Insurance Senior Solutions Architect is a hands on, execution focused role helping translate the Insurance strategy, define architecture, and deliver the solution. You will need to work closely with the other architects as well as key business stakeholders to attend strategic workshops with the product owners and journey owners, as well as external advisors who are providing market insights and thought leadership to solve the complexity of underwriting. In this role you will have an understanding of our Insurance applications and processes, and function as an Insurance architecture subject matter expert for our various projects. Your expertise in Insurance products will help guide and reimagine End to End solutions for Submission, Rate, Quote, Bind, Risk Consulting, Claims and Underwriting processes. What you'll be doing What will your essential responsibilities include? Understanding of AXA XL's existing architecture Understand user requirements (desired output & outcome) and existing environments (current state), and translate these into an architecture and road map Collaborate with customers, analysts, other architects, modelers, developers, testers, partners and vendors Guide the full lifecycle of a Solution, including: Understand the Business Capabilities that are required and translate this to Technical Capabilities and Solution Architecture Assist the customer (and business solutions analysts) to define and declare non functional requirements for building out solution capabilities Design AXA XL's architecture and solutions to meet business requirements in a manner that balances architectural standards, and implementation and operational risks, with restricted parameters such as budget and time Document solution interactions and relationships, along with basic infrastructure and application onboarding requirements Assist in the creation of cost estimates including implementation as well as total cost of ownership Ensure the future state solutions have been fully vetted, are performant and scalable, enable agility, can be supported, are cost effective and highly available, and meet the robust needs of the business Ensure security by design to meet Information Security policies, Legal, Compliance, Risk, and Regulatory requirements, and industry best practice Assess vendor tools based on required capabilities, future capabilities, and architecture drivers, and document justification for tool selection Be hands on to demonstrate tools, patterns, security, performance, scalability, etc. in a lab environment when necessary Work with quality assurance team to ensure the testing approach is appropriate for the given architecture and solution Lead design reviews (pre development) and implementation reviews (post development) to ensure principles and standards are followed, and that technical debt is managed Create a feedback loop for those who are implementing and interacting with the solutions Participate in the definition of adoption and experience metrics for the solution to measure the success of the solution Present architecture decisions, explain the end to end solution, educate others how they can contribute, and provide guidance on tool usage Extract best practice knowledge, reference architectures, and patterns for sharing with the broader community of Architects at AXA XL and/or AXA Group Document cost and performance metrics for different design patterns, and provide project teams the ability to decide the most appropriate pattern for their requirements, timeline, and budget Participate in the definition and maintenance of Architecture principles and artifacts Engage with tool vendors on their roadmaps and appropriate usage of their tools Engage with industry experts to validate the architecture and designs, and understand industry trends Drive the end to end solution architectures and designs for the AXA XL Underwiting Solutions for the P&C Insurance The architect will engage with E2E and Underwriting and CRM stakeholders to support the analysis of the business requirements and capabilities to craft the technical solutions. Requires strong technical skills, fluency and excellent communication skills. You will report to the Principal Architect. What you'll bring We're looking for someone who has these abilities and skills: Hands on knowledge and experience with architecting and implementing Salesforce solutions Initiates own work receiving broad direction as needed Lead or manage large, long term or complex projects with dotted line responsibility Ability to assess and advise on the department's strategy Independently resolve a variety of novel strategic challenges that have significant impact on organization wide cost and efficiency with far reaching impact Established experience in relevant architecture roles Possess broad and deep insurance and architecture expertise and knowledge of underwriting Domain. Understand & be able to communicate business problems & technical solutions in appropriate terminology Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management Strong Organizational skills with attention to detail and ability to handle change Excellent problem solving and analysis skills Must be able to work well under pressure and consistently meet deadlines Ability to work as part of a team or to be self directed as required Practiced at working as part of a global team (including outsourcing) spanning multiple time zones Knowledge and active use of Agile, SCRUM and Continuous Delivery Understand cultural differences and be effective working in a diverse environment Passion for learning and prepared to go the "extra mile" You care about what you do, and what we do Hands on experience with designing, implementing, and optimizing Salesforce solutions, including: Custom Salesforce applications and Lightning components Salesforce Cloud platforms such as Sales Cloud, Service Cloud, Marketing Cloud, or Commerce Cloud Integration with external systems using APIs, Salesforce Connect, and middleware tools Data modeling, including custom objects, fields, and relationships Data migration, ETL/ELT processes, and data quality management within Salesforce Event driven architecture using Platform Events and Change Data Capture Microservices and modular architecture within Salesforce and connected systems Security models, including user access, permissions, sharing rules, and data security Performance tuning and optimization of Salesforce applications and integrations What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future . click apply for full job details
Apr 15, 2026
Full time
AXA XL is an Equal Opportunity Employer. London, UK We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients' potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. As we develop an enterprise-wide P&C Insurance strategy to transform our business, we are seeking a Senior Solution Architect that will focus on Insurance Underwriting Solutions. The Insurance Senior Solutions Architect is a hands on, execution focused role helping translate the Insurance strategy, define architecture, and deliver the solution. You will need to work closely with the other architects as well as key business stakeholders to attend strategic workshops with the product owners and journey owners, as well as external advisors who are providing market insights and thought leadership to solve the complexity of underwriting. In this role you will have an understanding of our Insurance applications and processes, and function as an Insurance architecture subject matter expert for our various projects. Your expertise in Insurance products will help guide and reimagine End to End solutions for Submission, Rate, Quote, Bind, Risk Consulting, Claims and Underwriting processes. What you'll be doing What will your essential responsibilities include? Understanding of AXA XL's existing architecture Understand user requirements (desired output & outcome) and existing environments (current state), and translate these into an architecture and road map Collaborate with customers, analysts, other architects, modelers, developers, testers, partners and vendors Guide the full lifecycle of a Solution, including: Understand the Business Capabilities that are required and translate this to Technical Capabilities and Solution Architecture Assist the customer (and business solutions analysts) to define and declare non functional requirements for building out solution capabilities Design AXA XL's architecture and solutions to meet business requirements in a manner that balances architectural standards, and implementation and operational risks, with restricted parameters such as budget and time Document solution interactions and relationships, along with basic infrastructure and application onboarding requirements Assist in the creation of cost estimates including implementation as well as total cost of ownership Ensure the future state solutions have been fully vetted, are performant and scalable, enable agility, can be supported, are cost effective and highly available, and meet the robust needs of the business Ensure security by design to meet Information Security policies, Legal, Compliance, Risk, and Regulatory requirements, and industry best practice Assess vendor tools based on required capabilities, future capabilities, and architecture drivers, and document justification for tool selection Be hands on to demonstrate tools, patterns, security, performance, scalability, etc. in a lab environment when necessary Work with quality assurance team to ensure the testing approach is appropriate for the given architecture and solution Lead design reviews (pre development) and implementation reviews (post development) to ensure principles and standards are followed, and that technical debt is managed Create a feedback loop for those who are implementing and interacting with the solutions Participate in the definition of adoption and experience metrics for the solution to measure the success of the solution Present architecture decisions, explain the end to end solution, educate others how they can contribute, and provide guidance on tool usage Extract best practice knowledge, reference architectures, and patterns for sharing with the broader community of Architects at AXA XL and/or AXA Group Document cost and performance metrics for different design patterns, and provide project teams the ability to decide the most appropriate pattern for their requirements, timeline, and budget Participate in the definition and maintenance of Architecture principles and artifacts Engage with tool vendors on their roadmaps and appropriate usage of their tools Engage with industry experts to validate the architecture and designs, and understand industry trends Drive the end to end solution architectures and designs for the AXA XL Underwiting Solutions for the P&C Insurance The architect will engage with E2E and Underwriting and CRM stakeholders to support the analysis of the business requirements and capabilities to craft the technical solutions. Requires strong technical skills, fluency and excellent communication skills. You will report to the Principal Architect. What you'll bring We're looking for someone who has these abilities and skills: Hands on knowledge and experience with architecting and implementing Salesforce solutions Initiates own work receiving broad direction as needed Lead or manage large, long term or complex projects with dotted line responsibility Ability to assess and advise on the department's strategy Independently resolve a variety of novel strategic challenges that have significant impact on organization wide cost and efficiency with far reaching impact Established experience in relevant architecture roles Possess broad and deep insurance and architecture expertise and knowledge of underwriting Domain. Understand & be able to communicate business problems & technical solutions in appropriate terminology Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management Strong Organizational skills with attention to detail and ability to handle change Excellent problem solving and analysis skills Must be able to work well under pressure and consistently meet deadlines Ability to work as part of a team or to be self directed as required Practiced at working as part of a global team (including outsourcing) spanning multiple time zones Knowledge and active use of Agile, SCRUM and Continuous Delivery Understand cultural differences and be effective working in a diverse environment Passion for learning and prepared to go the "extra mile" You care about what you do, and what we do Hands on experience with designing, implementing, and optimizing Salesforce solutions, including: Custom Salesforce applications and Lightning components Salesforce Cloud platforms such as Sales Cloud, Service Cloud, Marketing Cloud, or Commerce Cloud Integration with external systems using APIs, Salesforce Connect, and middleware tools Data modeling, including custom objects, fields, and relationships Data migration, ETL/ELT processes, and data quality management within Salesforce Event driven architecture using Platform Events and Change Data Capture Microservices and modular architecture within Salesforce and connected systems Security models, including user access, permissions, sharing rules, and data security Performance tuning and optimization of Salesforce applications and integrations What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future . click apply for full job details
Position Overview AWS is seeking a Startups Operations Leader to lead the EMEA (Europe, Middle East, and Africa) Startups Operations team. This position will be responsible for continuously evolving forecasting models, analyzing historic results, and making business recommendations to senior management based on those analyses-in an environment of rapid growth and increasing complexity. Working closely with EMEA Startups Sales leadership, you will develop, implement, and manage the business processes, systems, reports, and strategies that optimize business functions to meet organizational goals and initiatives. As a trusted advisor to the EMEA Startups General Manager and Leadership, you will leverage data and analysis to scale the business and drive incubation and growth for some of the newest and most innovative offerings in the AWS portfolio. As a member of the Global Startups Operations Leadership Team, you will influence global direction and strategy while ensuring consistency in execution. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data. This position manages the administration and execution of the team's revenue and non-revenue targets, measurement of goal attainment, and proposing improvements to increase business effectiveness in driving desired results. You will be responsible for managing the rhythm of business activities including Weekly, Monthly, Quarterly Business Reviews, and other cadence reporting and metrics, as well as driving annual planning for the EMEA Startups business. A key focus area includes implementing AI driven solutions both within the EMEA Startups field and operations teams. Key Responsibilities A key responsibility includes building and managing a high performing team of operations professionals, while leading through influence across other operational teams including Business Insights and Field Enablement to drive alignment and execution excellence. The successful candidate must be able to roll up their sleeves and work directly with models and data. You will be passionate about your work, detail oriented, analytical, and have excellent problem solving abilities. You will be experienced at working with large data sets and the technical tools needed to work with them. Strong communication and customer relationship skills, analytical insights, and passionate advocacy for customers to other internal stakeholders are essential. Active collaboration with leadership across AWS Sales, Solutions Architecture, Business Development, Finance, Marketing, Recruiting, Compensation, and other Operations teams will be crucial to effective execution. You will drive towards simple, scalable solutions to difficult problems, demonstrate excellent project management skills, and communicate complex analytical results clearly and effectively, both in writing and verbally. Basic Qualifications Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field Experience in influencing senior leadership through data driven insights Experience defining, refining and implementing sales processes, procedures and policies or equivalent Experience with sales CRM tools such as Salesforce or similar software 8+ years of experience in a senior leadership role in business operations, sales operations, or related fields Preferred Qualifications Master's degree or equivalent Track record of building and scaling operations in high growth B2B technology or enterprise software companies Strong understanding of Amazon's operational model and mechanisms Experience implementing GenAI solutions at scale to drive productivity improvements 5+ years of experience hiring and managing high performing teams Understanding of startup ecosystem Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice at for more information on how we collect, use, and transfer personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Apr 15, 2026
Full time
Position Overview AWS is seeking a Startups Operations Leader to lead the EMEA (Europe, Middle East, and Africa) Startups Operations team. This position will be responsible for continuously evolving forecasting models, analyzing historic results, and making business recommendations to senior management based on those analyses-in an environment of rapid growth and increasing complexity. Working closely with EMEA Startups Sales leadership, you will develop, implement, and manage the business processes, systems, reports, and strategies that optimize business functions to meet organizational goals and initiatives. As a trusted advisor to the EMEA Startups General Manager and Leadership, you will leverage data and analysis to scale the business and drive incubation and growth for some of the newest and most innovative offerings in the AWS portfolio. As a member of the Global Startups Operations Leadership Team, you will influence global direction and strategy while ensuring consistency in execution. You will drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data. This position manages the administration and execution of the team's revenue and non-revenue targets, measurement of goal attainment, and proposing improvements to increase business effectiveness in driving desired results. You will be responsible for managing the rhythm of business activities including Weekly, Monthly, Quarterly Business Reviews, and other cadence reporting and metrics, as well as driving annual planning for the EMEA Startups business. A key focus area includes implementing AI driven solutions both within the EMEA Startups field and operations teams. Key Responsibilities A key responsibility includes building and managing a high performing team of operations professionals, while leading through influence across other operational teams including Business Insights and Field Enablement to drive alignment and execution excellence. The successful candidate must be able to roll up their sleeves and work directly with models and data. You will be passionate about your work, detail oriented, analytical, and have excellent problem solving abilities. You will be experienced at working with large data sets and the technical tools needed to work with them. Strong communication and customer relationship skills, analytical insights, and passionate advocacy for customers to other internal stakeholders are essential. Active collaboration with leadership across AWS Sales, Solutions Architecture, Business Development, Finance, Marketing, Recruiting, Compensation, and other Operations teams will be crucial to effective execution. You will drive towards simple, scalable solutions to difficult problems, demonstrate excellent project management skills, and communicate complex analytical results clearly and effectively, both in writing and verbally. Basic Qualifications Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field Experience in influencing senior leadership through data driven insights Experience defining, refining and implementing sales processes, procedures and policies or equivalent Experience with sales CRM tools such as Salesforce or similar software 8+ years of experience in a senior leadership role in business operations, sales operations, or related fields Preferred Qualifications Master's degree or equivalent Track record of building and scaling operations in high growth B2B technology or enterprise software companies Strong understanding of Amazon's operational model and mechanisms Experience implementing GenAI solutions at scale to drive productivity improvements 5+ years of experience hiring and managing high performing teams Understanding of startup ecosystem Amazon is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice at for more information on how we collect, use, and transfer personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
# Customer Support Advisor Customer Operations Customer Support AdvisorLocation: Sheffield City Centre Hours: Full-time (37 hrs - Mon-Thu 9-5.30, Fri 9-5) Salary: £25,878 Start date: Tuesday 5th May 2025We understand. Being a UniHomes Customer Support Advisor is different. NO sales, NO shift work, and NO regular weekends. We embrace hybrid and remote work, meaning you can flex between our state-of-the-art Sheffield city centre office (with free breakfast and Friday drinks at 4.30!) and the comfort of your own home office. The role will be predominantly working from home but with occasional office presence required, therefore you must be based locally and be willing and able to travel to the Sheffield office when required. We're looking for additional Customer Support Advisors to grow our incredible team. In this role, you'll be the friendly voice of UniHomes, providing exceptional support to students through phone, email, and messaging. You'll become a problem-solving pro, resolving queries, and offering clear explanations about our shared utility contracts (gas, electricity, water, broadband, and TV License). Your focus will be on ensuring a smooth and hassle-free experience for students, proactively addressing their needs, and aiming for first-contact resolution whenever possible. Collaboration is key, so you'll work alongside internal stakeholders to achieve successful outcomes. This is a non-sales role, allowing you to focus on what you do best: providing exceptional service and making a positive impact on students' lives. Peak Season: During July-September, additional hours (max 6 hours per week, including weekends) may be required. We compensate with overtime or time off in lieu. The role will be predominantly working from home but with some office presence required, therefore you must be based within a reasonable commute to Sheffield and be willing and able to travel to the office to work when required. What you'll do: Own customer queries, aiming for first-contact resolution. Gather accurate customer data to support internal teams. Assist all customers professionally and politely. Collaborate with internal/external stakeholders for successful resolutions. Deliver excellent customer support consistently. Meet personal and departmental KPIs for quality and volume of calls, messages, and email. Utilise CRM systems to manage contacts. Support all areas to ensure an industry-leading customer experience. What you'll bring: Fantastic customer support skills developed in a contact centre environment, retail, service, or hospitality sector. High volume phone & CRM system experience (ideally Salesforce, desirable but not essential). Superb phone manner and excellent written communication skills. Patience, confidence, diplomacy, resilience, open-mindedness, and empathy. Ability to stay calm under pressure, think quickly and independently. Ability in following processes and structuring questions. Genuine desire to solve problems and help others. Computer literacy (Microsoft Office) and tech confidence. Team player spirit, self-motivation, dedication, and focus. Hybrid team members will need to ensure they have a safe working from home environment, which includes: A quiet and distraction-free environment to be able to provide industry leading customer support. Appropriate chair and desk. Suitable internet connection, with minimum downloads speed of 30Mbps. Flexibility to support our customers over our busiest periods. We'll provide IT equipment, including laptop, monitor and headset.At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We're not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work(R) certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work(R)(GPTW(R) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.Applicants for permanent roles must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Please show us the real you.We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.Salary Salary: £25,878 - £25,878Type Full TimeLocation Sheffield This site requires JavaScript to be enabled. JavaScript is used on this site to improve user experience and enable functionality without JavaScript this site wont work as required Once JavaScript is enabled, this message will be removed.
Apr 15, 2026
Full time
# Customer Support Advisor Customer Operations Customer Support AdvisorLocation: Sheffield City Centre Hours: Full-time (37 hrs - Mon-Thu 9-5.30, Fri 9-5) Salary: £25,878 Start date: Tuesday 5th May 2025We understand. Being a UniHomes Customer Support Advisor is different. NO sales, NO shift work, and NO regular weekends. We embrace hybrid and remote work, meaning you can flex between our state-of-the-art Sheffield city centre office (with free breakfast and Friday drinks at 4.30!) and the comfort of your own home office. The role will be predominantly working from home but with occasional office presence required, therefore you must be based locally and be willing and able to travel to the Sheffield office when required. We're looking for additional Customer Support Advisors to grow our incredible team. In this role, you'll be the friendly voice of UniHomes, providing exceptional support to students through phone, email, and messaging. You'll become a problem-solving pro, resolving queries, and offering clear explanations about our shared utility contracts (gas, electricity, water, broadband, and TV License). Your focus will be on ensuring a smooth and hassle-free experience for students, proactively addressing their needs, and aiming for first-contact resolution whenever possible. Collaboration is key, so you'll work alongside internal stakeholders to achieve successful outcomes. This is a non-sales role, allowing you to focus on what you do best: providing exceptional service and making a positive impact on students' lives. Peak Season: During July-September, additional hours (max 6 hours per week, including weekends) may be required. We compensate with overtime or time off in lieu. The role will be predominantly working from home but with some office presence required, therefore you must be based within a reasonable commute to Sheffield and be willing and able to travel to the office to work when required. What you'll do: Own customer queries, aiming for first-contact resolution. Gather accurate customer data to support internal teams. Assist all customers professionally and politely. Collaborate with internal/external stakeholders for successful resolutions. Deliver excellent customer support consistently. Meet personal and departmental KPIs for quality and volume of calls, messages, and email. Utilise CRM systems to manage contacts. Support all areas to ensure an industry-leading customer experience. What you'll bring: Fantastic customer support skills developed in a contact centre environment, retail, service, or hospitality sector. High volume phone & CRM system experience (ideally Salesforce, desirable but not essential). Superb phone manner and excellent written communication skills. Patience, confidence, diplomacy, resilience, open-mindedness, and empathy. Ability to stay calm under pressure, think quickly and independently. Ability in following processes and structuring questions. Genuine desire to solve problems and help others. Computer literacy (Microsoft Office) and tech confidence. Team player spirit, self-motivation, dedication, and focus. Hybrid team members will need to ensure they have a safe working from home environment, which includes: A quiet and distraction-free environment to be able to provide industry leading customer support. Appropriate chair and desk. Suitable internet connection, with minimum downloads speed of 30Mbps. Flexibility to support our customers over our busiest periods. We'll provide IT equipment, including laptop, monitor and headset.At UniHomes, we're on a mission to transform the entire student rental experience across the UK. As the market-leading student accommodation advertising platform and utility management service provider, we make finding and securing all-inclusive student accommodation simple, seamless, and stress-free. We're not just another platform. UniHomes is developing innovative technology to deliver one go-to destination that supports the entire student rental journey. With an unwavering focus on our students, partner letting agents, operators and suppliers, we continually evolve and enhance our products and services to exceed expectations, while tackling market complexity with ease and transparency. Since launching in 2015, we've experienced rapid growth. Today, we operate in 60+ cities, partner with 1,000+ agents and operators, and are backed by Macquarie Capital and LDC. Our success has been recognised with accolades from EY Entrepreneur of the Year, Deloitte UK Technology Fast 50, The Negotiator Awards, and Great Place to Work(R) certification. Our 140+ strong team is based in the heart of Sheffield City Centre, where we're driving innovation, expanding into new markets, and fostering a culture built on collaboration, creativity, and growth. If you're ready to make a meaningful impact and help redefine how students find their perfect home, now is the time to join UniHomes. Be part of a team that's opening new doors to better experiences, brighter ideas, and stress-free living. We are a team driven and united by our core values: Lead the Way In it Together Customers Matter Keep it Simple Rise Above Challenges Make it Happen With people and culture at the heart of our organisation, we are continually enhancing our employee offer and culture. We are incredibly proud to have been officially certified as a Great Place to Work(R)(GPTW(R) and an accredited Living Wage employer - all our employees earn a fair living wage above the government minimum wage.Working in our stunning new office at New Era Square in the centre of Sheffield, you will get complimentary breakfast, hot & cold drinks, snacks, pool table, holidays, length of service days, voluntary day, enhanced pension scheme, pension salary sacrifice scheme, healthcare scheme, Employee Assistant Programme, sick pay, enhanced maternity & paternity pay, career progression, a commitment to personal and professional development, employee awards, refer a friend scheme, staff discounts, mental health and financial support, and company social events.At UniHomes we are committed to fostering an inclusive and diverse workplace where everyone can thrive and which values individuals for their unique perspectives. We welcome candidates from all backgrounds, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.Please let us know if you require any reasonable adjustments to make the recruitment process more accessible to you.Applicants for permanent roles must already have the permanent and unrestricted right to work in the UK. Unfortunately, we are unable to offer visa sponsorship as we do not hold a sponsor licence.We want to hear your unique voice in your application. We love AI, but relying on it solely to write your cover letter and answer the application questions is a missed opportunity to showcase the originality and personality that will make you stand out. Please show us the real you.We do not accept CV submissions from recruitment agencies. Direct applications from individual candidates are encouraged. Thank you for your understanding.Salary Salary: £25,878 - £25,878Type Full TimeLocation Sheffield This site requires JavaScript to be enabled. JavaScript is used on this site to improve user experience and enable functionality without JavaScript this site wont work as required Once JavaScript is enabled, this message will be removed.
Title: Territory Sales Manager (Hospital Account Manager) Join the NuVision Biotherapies sales team and lead our commercial expansion within the vibrant London region. Role Summary As a field-based Territory Sales Manager (Hospital Account Manager), you will be responsible for developing and executing a plan to secure sales in new and existing hospital facilities (NHS and private). This is a targeted sales role, but in an environment where the products can treat disease and heal injury to prevent sight-loss. Exceptional product knowledge, the ability to educate and problem solve in a clinical setting and the resolve to navigate procurement challenges are critical to success. Key Accountabilities Develop and execute a comprehensive sales plan for your designated territory, focusing on the retention of existing accounts and the identification of new business opportunities in both current and emerging facilities Consistently deliver against agreed targets reporting to the Head of UK Sales on progress, milestones, and any challenges requiring resolution Utilise a combination of company-provided intelligence and personally acquired market data to optimise the effectiveness and quality of all sales activities, course-correcting where necessary to ensure goals are met Build and nurture relationships with key stakeholders, including Healthcare Professionals, procurement teams, and Key Opinion Leaders Credibly represent NuVision at all levels within hospitals and clinics, as well as at regional and national conferences Liaise effectively with internal teams and relevant third parties to maximise commercial effectiveness through joint action planning Maintain a detailed understanding of NuVision's product portfolio, relevant therapy areas, and the competitive landscape to ensure you remain a trusted advisor to your customers Utilise the CRM system as a central tool for data management, ensuring all territory records are robust, accurate, and used to drive informed decision-making Requirements: Field sales experience in a medical/healthcare environment (minimum 3+ years' experience, ophthalmology desirable) Goal-orientated, with proven success of sales growth and target attainment Self-starting with a positive attitude and a high level of emotional intelligence Strong verbal and written communication skills, including being good at asking customers the right questions to accurately identify needs Persistence, resilience and patience to guide clients through initial objections and practical issues that can be addressed and resolved Ability to interpret clinical information and present it to customers at a peer-to-peer level High energy and strong organisation skills to effectively manage time and opportunity A degree in a life sciences discipline (minimum 2:1 classification) (desirable) UK driving licence and ability to travel extensively (70-80% of working time) Sales & Benefits Base salary: £50k-£55k, within a range according to experience. Bonus: 25-50% (with the ability to earn 100% for outperformance) Car allowance and field-based expenses Pension (with a salary exchange option) Life assurance Family access to telephone/web health and support services 25 days (+ 8 public holidays) Strong product and clinical training Why Join NuVision? NuVision is an SME spun-out of the University of Nottingham following 18-years of translational research focused on improving the solutions offered to patients with ocular issues. This is an opportunity to join an innovative organisation dedicated to advancing tissue-based therapies to support patient care. The role offers autonomy, professional development, and the ability to contribute to improved patient outcomes through meaningful customer engagement and clinical support.
Apr 14, 2026
Full time
Title: Territory Sales Manager (Hospital Account Manager) Join the NuVision Biotherapies sales team and lead our commercial expansion within the vibrant London region. Role Summary As a field-based Territory Sales Manager (Hospital Account Manager), you will be responsible for developing and executing a plan to secure sales in new and existing hospital facilities (NHS and private). This is a targeted sales role, but in an environment where the products can treat disease and heal injury to prevent sight-loss. Exceptional product knowledge, the ability to educate and problem solve in a clinical setting and the resolve to navigate procurement challenges are critical to success. Key Accountabilities Develop and execute a comprehensive sales plan for your designated territory, focusing on the retention of existing accounts and the identification of new business opportunities in both current and emerging facilities Consistently deliver against agreed targets reporting to the Head of UK Sales on progress, milestones, and any challenges requiring resolution Utilise a combination of company-provided intelligence and personally acquired market data to optimise the effectiveness and quality of all sales activities, course-correcting where necessary to ensure goals are met Build and nurture relationships with key stakeholders, including Healthcare Professionals, procurement teams, and Key Opinion Leaders Credibly represent NuVision at all levels within hospitals and clinics, as well as at regional and national conferences Liaise effectively with internal teams and relevant third parties to maximise commercial effectiveness through joint action planning Maintain a detailed understanding of NuVision's product portfolio, relevant therapy areas, and the competitive landscape to ensure you remain a trusted advisor to your customers Utilise the CRM system as a central tool for data management, ensuring all territory records are robust, accurate, and used to drive informed decision-making Requirements: Field sales experience in a medical/healthcare environment (minimum 3+ years' experience, ophthalmology desirable) Goal-orientated, with proven success of sales growth and target attainment Self-starting with a positive attitude and a high level of emotional intelligence Strong verbal and written communication skills, including being good at asking customers the right questions to accurately identify needs Persistence, resilience and patience to guide clients through initial objections and practical issues that can be addressed and resolved Ability to interpret clinical information and present it to customers at a peer-to-peer level High energy and strong organisation skills to effectively manage time and opportunity A degree in a life sciences discipline (minimum 2:1 classification) (desirable) UK driving licence and ability to travel extensively (70-80% of working time) Sales & Benefits Base salary: £50k-£55k, within a range according to experience. Bonus: 25-50% (with the ability to earn 100% for outperformance) Car allowance and field-based expenses Pension (with a salary exchange option) Life assurance Family access to telephone/web health and support services 25 days (+ 8 public holidays) Strong product and clinical training Why Join NuVision? NuVision is an SME spun-out of the University of Nottingham following 18-years of translational research focused on improving the solutions offered to patients with ocular issues. This is an opportunity to join an innovative organisation dedicated to advancing tissue-based therapies to support patient care. The role offers autonomy, professional development, and the ability to contribute to improved patient outcomes through meaningful customer engagement and clinical support.
Business Development Manager Salary: £35,000 to £50,000 basic plus bonus plus company car Hours: Hybrid working, 1 day from home, 1 day in the office, 3 days in the field Territory: Nationwide with main focus between Home Counties (Berkshire, Buckinghamshire, Essex, Hertfordshire, Kent, and Surrey) up to the M62 corridor (North Yorkshire/East Riding, West Yorkshire, Manchester, Cheshire, Merseyside) and everywhere in-between A well established supplier to the long term care sector is hiring a Business Development Manager to grow and develop key accounts across the territory. The job purpose is to build and maintain strong, long-term relationships with stakeholders across designated target accounts in the Long-Term Care sector. This role focuses on positioning the company as a trusted advisor and solutions provider,with the objective of driving sustainable sales growth, expanding service scope, and achieving profitability and budgetary targets. Key responsibilities Win and develop long term care accounts, increasing the range of products and services supplied Build strong relationships with decision makers and day to day operational contacts Understand customer needs and challenges, then work with internal teams to deliver workable solutions Manage account plans, activity levels, and performance against sales, margin, and budget targets Represent the business professionally and consistently at all customer touchpoints Core activities Proactively prospect for new business, including cold calling and structured follow up Plan and carry out regular customer meetings and site visits across the territory Prepare accurate, competitive pricing and quotations within agreed timescales Arrange product demonstrations and training sessions when required Manage pricing and service rate changes in line with agreed terms Ensure orders are processed accurately and on time, supporting service levels and customer satisfaction Maintain accurate CRM records, including contact details, activity, pipeline, and account notes Produce customer and internal reports, including account performance and activity updates Work closely with internal departments to protect service delivery and profitability Support credit control by helping to resolve invoice queries and drive timely payment Build customer forecasts and share demand updates internally What they are looking for Proven experience in a sales role with a track record of winning new business with Care Home Groups/Care Homes Comfortable prospecting by phone, including cold calling Resilient, focused, and able to work to targets and deadlines Organised and structured, with strong follow through and attention to detail Confident communicator who can build credibility quickly with customers and colleagues Team minded, with a practical approach to resolving issues and keeping customers informed Strong IT skills, including Word, Excel, PowerPoint, and Teams Full UK driving licence and willingness to travel frequently within the UK Working pattern and location 3 days per week in the field across the Home Counties to the M62 corridor 1 day per week working from home 1 day per week in the office, depending on business needs Package £35,000 to £50,000 basic salary, depending on experience Bonus scheme Company car If you are interested in the role of Business Development Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing. If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Apr 14, 2026
Full time
Business Development Manager Salary: £35,000 to £50,000 basic plus bonus plus company car Hours: Hybrid working, 1 day from home, 1 day in the office, 3 days in the field Territory: Nationwide with main focus between Home Counties (Berkshire, Buckinghamshire, Essex, Hertfordshire, Kent, and Surrey) up to the M62 corridor (North Yorkshire/East Riding, West Yorkshire, Manchester, Cheshire, Merseyside) and everywhere in-between A well established supplier to the long term care sector is hiring a Business Development Manager to grow and develop key accounts across the territory. The job purpose is to build and maintain strong, long-term relationships with stakeholders across designated target accounts in the Long-Term Care sector. This role focuses on positioning the company as a trusted advisor and solutions provider,with the objective of driving sustainable sales growth, expanding service scope, and achieving profitability and budgetary targets. Key responsibilities Win and develop long term care accounts, increasing the range of products and services supplied Build strong relationships with decision makers and day to day operational contacts Understand customer needs and challenges, then work with internal teams to deliver workable solutions Manage account plans, activity levels, and performance against sales, margin, and budget targets Represent the business professionally and consistently at all customer touchpoints Core activities Proactively prospect for new business, including cold calling and structured follow up Plan and carry out regular customer meetings and site visits across the territory Prepare accurate, competitive pricing and quotations within agreed timescales Arrange product demonstrations and training sessions when required Manage pricing and service rate changes in line with agreed terms Ensure orders are processed accurately and on time, supporting service levels and customer satisfaction Maintain accurate CRM records, including contact details, activity, pipeline, and account notes Produce customer and internal reports, including account performance and activity updates Work closely with internal departments to protect service delivery and profitability Support credit control by helping to resolve invoice queries and drive timely payment Build customer forecasts and share demand updates internally What they are looking for Proven experience in a sales role with a track record of winning new business with Care Home Groups/Care Homes Comfortable prospecting by phone, including cold calling Resilient, focused, and able to work to targets and deadlines Organised and structured, with strong follow through and attention to detail Confident communicator who can build credibility quickly with customers and colleagues Team minded, with a practical approach to resolving issues and keeping customers informed Strong IT skills, including Word, Excel, PowerPoint, and Teams Full UK driving licence and willingness to travel frequently within the UK Working pattern and location 3 days per week in the field across the Home Counties to the M62 corridor 1 day per week working from home 1 day per week in the office, depending on business needs Package £35,000 to £50,000 basic salary, depending on experience Bonus scheme Company car If you are interested in the role of Business Development Manager and feel that you have the relevant experience, please contact your Recruitment Partner, Lisa Logan at Unicorn Resourcing. If this job isn't exactly right for you but you're looking for something new, please contact us for a confidential career discussion. Unicorn Resourcing Limited is acting as an Employment Agency in regard to this Permanent opportunity.
Location: London, UK (Home-Based/Hybrid) Position Summary The EMEA Oil & Gas Account Manager is responsible for driving execution of strategic account engagement and commercial growth across major energy customers. This role supports the delivery of the long term account strategies, deepens relationships at operational, commercial, and leadership levels, and creates pathways for executive alignment between Bentley and key customer stakeholders. This individual will be key to support understanding of customer priorities, shaping value propositions, identifying growth opportunities, and coordinating cross-functional resources to deliver measurable business outcomes. Responsibilities Strategic Account Leadership Support and contribute to account strategies, driving growth across regions, workflows, and solutions alongside senior account leadership. Translate customer priorities into clear value propositions and expansion opportunities. Gather and share insights on market trends, customer direction, and competitive movement. Relationship Development Build strong relationships across technical, operational, and mid senior customer levels. Identify and prepare opportunities for executive alignment, enabling senior leaders to connect at the right moments. Key commercial point of contact within defined scope, ensuring consistent and coordinated communication. Commercial Ownership Manage renewals, expansions, and commercial negotiations with support from internal teams and senior leadership. Create well structured, value led proposals aligned to customer strategy. Maintain pipeline health and accurate forecasting using structured sales methodologies. Cross-Functional Coordination Work closely with Solution Engineering, Services, Advisory and Marketing to align on customer needs and support major initiatives. Bring customer insight back into the organisation to inform and support shaping of messaging, solutions, and roadmap priorities. Coordinate with internal resources to support pursuits, pilots, and broader account motions. Contract & Governance Oversight Support commercial conversations, alignment with internal governance, and delivery of accurate agreements. Work with leadership to support integration of risk, compliance, and operational considerations. Qualifications 4-7 years in strategic account management or enterprise sales within the Energy or industrial technology sectors. Experience supporting (or selling into) large global accounts, supermajor experience highly desirable. Strength in building multi-faceted relationships at various customer levels. Strong commercial acumen and negotiation experience. Excellent communication, presentation, and stakeholder management skills. Understanding of digital engineering, asset management, or infrastructure software preferred. Bachelor's degree in Business, Engineering, or related field, or equivalent training or experience. An exciting career as an integral part of a world leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. An attractive salary and benefits package. A commitment to inclusion, belonging, and colleague well being through global initiatives and resource groups. A company committed to making a real difference by advancing the world's infrastructure for a better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications. 2025 Copyright Bentley Systems, Incorporated
Apr 14, 2026
Full time
Location: London, UK (Home-Based/Hybrid) Position Summary The EMEA Oil & Gas Account Manager is responsible for driving execution of strategic account engagement and commercial growth across major energy customers. This role supports the delivery of the long term account strategies, deepens relationships at operational, commercial, and leadership levels, and creates pathways for executive alignment between Bentley and key customer stakeholders. This individual will be key to support understanding of customer priorities, shaping value propositions, identifying growth opportunities, and coordinating cross-functional resources to deliver measurable business outcomes. Responsibilities Strategic Account Leadership Support and contribute to account strategies, driving growth across regions, workflows, and solutions alongside senior account leadership. Translate customer priorities into clear value propositions and expansion opportunities. Gather and share insights on market trends, customer direction, and competitive movement. Relationship Development Build strong relationships across technical, operational, and mid senior customer levels. Identify and prepare opportunities for executive alignment, enabling senior leaders to connect at the right moments. Key commercial point of contact within defined scope, ensuring consistent and coordinated communication. Commercial Ownership Manage renewals, expansions, and commercial negotiations with support from internal teams and senior leadership. Create well structured, value led proposals aligned to customer strategy. Maintain pipeline health and accurate forecasting using structured sales methodologies. Cross-Functional Coordination Work closely with Solution Engineering, Services, Advisory and Marketing to align on customer needs and support major initiatives. Bring customer insight back into the organisation to inform and support shaping of messaging, solutions, and roadmap priorities. Coordinate with internal resources to support pursuits, pilots, and broader account motions. Contract & Governance Oversight Support commercial conversations, alignment with internal governance, and delivery of accurate agreements. Work with leadership to support integration of risk, compliance, and operational considerations. Qualifications 4-7 years in strategic account management or enterprise sales within the Energy or industrial technology sectors. Experience supporting (or selling into) large global accounts, supermajor experience highly desirable. Strength in building multi-faceted relationships at various customer levels. Strong commercial acumen and negotiation experience. Excellent communication, presentation, and stakeholder management skills. Understanding of digital engineering, asset management, or infrastructure software preferred. Bachelor's degree in Business, Engineering, or related field, or equivalent training or experience. An exciting career as an integral part of a world leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. An attractive salary and benefits package. A commitment to inclusion, belonging, and colleague well being through global initiatives and resource groups. A company committed to making a real difference by advancing the world's infrastructure for a better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications. 2025 Copyright Bentley Systems, Incorporated
As the Retail Business Manager, you will be instrumental in driving L'Oréal's retail performance and brand image across these crucial markets. YOUR ROLE & RESPONSIBILITIES Retail Business Development Proactively identify and capitalize on new business opportunities within the retail landscape. Participate actively in local negotiations with Area Managers (AM) to secure strategic partnerships. Collaborate with AMs to implement L'Oréal Group's annual plan, ensuring the achievement of sellout objectives (SO) and market share gains. Retail Excellence and Operational Management Coordinate and elevate Retail Excellence at every Point of Sale (POS), setting high standards for execution. Develop and implement robust action plans, fostering strong relationships and effective interactions with airport interlocutors. Supervise all retail implementations, including projects, events, and action plans within the Nordics Zone. Guarantee successful and seamless operational implementation of retail strategies in the field. Ensure the consistent representation of our brand image, meticulously monitoring shop quality and merchandising standards. Team Leadership and Performance Management Effectively allocate Beauty Advisors (BA) and promoters per brand in collaboration with the AM. Manage BA teams comprehensively, overseeing recruitment, setting clear objectives, and managing commission structures. Oversee and ensure high-quality training for BAs delivered by the Retail Trainers (RT). Provide daily coaching to BA teams, focusing on service excellence, sales conversion, and animation initiatives such as "My Beauty Club." Organize and manage generic staff events to foster team cohesion and motivation. Performance Monitoring & Reporting Produce comprehensive reports and in-depth analyses, covering performance metrics and competitor activities in the field. Implement effective follow-up mechanisms on sales objectives (SO) plans and analyze results to identify areas for improvement. Provide constructive field feedback to relevant stakeholders. Collaborate closely with Visual & Retail Merchandisers for orders, planograms, installation, and maintaining an up-to-date visual database. Continuously improve and follow-up on SO and results, driving continuous performance enhancements. Take full responsibility for overall performance and growth within your markets. Monitor and optimize resource allocation within the defined budget. PROFILE WE ARE LOOKING FOR Proven experience in retail management, demonstrating a strong understanding of our industry. Strong leadership skills with experience managing and motivating diverse teams, and a track record of fostering talent development. Excellent negotiation and communication abilities, with a knack for building strong relationships with internal colleagues and external partners. A strategic mindset with a results-oriented approach and acute business acumen, aligned with L'Oréal's ambitious targets. Demonstrated ability to analyze data, produce insightful reports, and translate them into actionable strategies that drive business forward. Experience in merchandising and visual presentation is highly valued, contributing to our brand's excellence. Ability to work independently and thrive as part of a dynamic, international team, embodying L'Oréal's collaborative spirit.
Apr 14, 2026
Full time
As the Retail Business Manager, you will be instrumental in driving L'Oréal's retail performance and brand image across these crucial markets. YOUR ROLE & RESPONSIBILITIES Retail Business Development Proactively identify and capitalize on new business opportunities within the retail landscape. Participate actively in local negotiations with Area Managers (AM) to secure strategic partnerships. Collaborate with AMs to implement L'Oréal Group's annual plan, ensuring the achievement of sellout objectives (SO) and market share gains. Retail Excellence and Operational Management Coordinate and elevate Retail Excellence at every Point of Sale (POS), setting high standards for execution. Develop and implement robust action plans, fostering strong relationships and effective interactions with airport interlocutors. Supervise all retail implementations, including projects, events, and action plans within the Nordics Zone. Guarantee successful and seamless operational implementation of retail strategies in the field. Ensure the consistent representation of our brand image, meticulously monitoring shop quality and merchandising standards. Team Leadership and Performance Management Effectively allocate Beauty Advisors (BA) and promoters per brand in collaboration with the AM. Manage BA teams comprehensively, overseeing recruitment, setting clear objectives, and managing commission structures. Oversee and ensure high-quality training for BAs delivered by the Retail Trainers (RT). Provide daily coaching to BA teams, focusing on service excellence, sales conversion, and animation initiatives such as "My Beauty Club." Organize and manage generic staff events to foster team cohesion and motivation. Performance Monitoring & Reporting Produce comprehensive reports and in-depth analyses, covering performance metrics and competitor activities in the field. Implement effective follow-up mechanisms on sales objectives (SO) plans and analyze results to identify areas for improvement. Provide constructive field feedback to relevant stakeholders. Collaborate closely with Visual & Retail Merchandisers for orders, planograms, installation, and maintaining an up-to-date visual database. Continuously improve and follow-up on SO and results, driving continuous performance enhancements. Take full responsibility for overall performance and growth within your markets. Monitor and optimize resource allocation within the defined budget. PROFILE WE ARE LOOKING FOR Proven experience in retail management, demonstrating a strong understanding of our industry. Strong leadership skills with experience managing and motivating diverse teams, and a track record of fostering talent development. Excellent negotiation and communication abilities, with a knack for building strong relationships with internal colleagues and external partners. A strategic mindset with a results-oriented approach and acute business acumen, aligned with L'Oréal's ambitious targets. Demonstrated ability to analyze data, produce insightful reports, and translate them into actionable strategies that drive business forward. Experience in merchandising and visual presentation is highly valued, contributing to our brand's excellence. Ability to work independently and thrive as part of a dynamic, international team, embodying L'Oréal's collaborative spirit.
Sales Executive Hours: 35 hours per weekMonday - Friday, 09:00-17:00Salary: £35,000 per annum + up to £10,000 OTECar Allowance: £6,000 per annum Working style: Blended role - approximately 40% on the road, remainder working from home This is an exciting opportunity for a commercial, relationship-driven sales professional to join a growing organisation delivering technology-enabled services into regulated, safety-critical environments. The role is well suited to someone in their second or third sales role, looking to step up into a territory-based, consultative sales position with clear earning potential and strong long-term development. Full training is provided on products, solutions, and sector-specific knowledge. You'll be responsible for winning new business, managing existing accounts, and supporting customers as they transition to modern, digital solutions. About You You are confident, organised, and comfortable managing a mixed pipeline of new business and account growth. You enjoy engaging stakeholders face-to-face as well as remotely, and you thrive in environments where technology, compliance, and real-world impact intersect. Experience (Essential) Experience in B2B sales , ideally this being your second or third professional sales role Background in telecare, telecoms, monitoring services, foreign or critical infrastructure security, or similar technology-led environments Proven ability to generate new business and manage customer relationships Comfortable working to targets and managing a sales pipeline Confident user of CRM systems (e.g. Microsoft Dynamics or similar) Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) Desirable Experience Exposure to health, social care, housing, or public-sector environments Knowledge of IP-based solutions , managed services, or subscription pricing models Experience selling solutions rather than one-off products Previous field-based or hybrid sales experience Skills & Attributes Strong communication and presentation skills (written and verbal) Relationship-focused with a consultative sales approach Highly organised with good attention to detail Commercially aware and able to tailor solutions to customer needs Tech-literate, with an interest in digital or connected solutions Proactive, self-motivated, and comfortable working independently Flexible and happy to travel regularly within territory What You'll Be Doing New Business Development Identifying and developing opportunities within your designated territory Building and maintaining a strong sales pipeline to meet revenue targets Engaging key stakeholders through meetings (face-to-face and virtual), calls, and digital communication Accurately managing all opportunities through the CRM system Account Management Managing and growing existing client relationships Responding promptly and professionally to client enquiries Identifying upsell and cross-sell opportunities Maintaining accurate account plans and documentation Market & Relationship Activity Attending relevant industry events and meetings Building insight into customer challenges and sector trends Acting as a trusted advisor throughout the sales cycle What's On Offer Competitive base salary with realistic OTE Car allowance Structured onboarding and training programme Long-term career development in a growing sector Autonomy within a supportive, team-focused environment
Apr 14, 2026
Full time
Sales Executive Hours: 35 hours per weekMonday - Friday, 09:00-17:00Salary: £35,000 per annum + up to £10,000 OTECar Allowance: £6,000 per annum Working style: Blended role - approximately 40% on the road, remainder working from home This is an exciting opportunity for a commercial, relationship-driven sales professional to join a growing organisation delivering technology-enabled services into regulated, safety-critical environments. The role is well suited to someone in their second or third sales role, looking to step up into a territory-based, consultative sales position with clear earning potential and strong long-term development. Full training is provided on products, solutions, and sector-specific knowledge. You'll be responsible for winning new business, managing existing accounts, and supporting customers as they transition to modern, digital solutions. About You You are confident, organised, and comfortable managing a mixed pipeline of new business and account growth. You enjoy engaging stakeholders face-to-face as well as remotely, and you thrive in environments where technology, compliance, and real-world impact intersect. Experience (Essential) Experience in B2B sales , ideally this being your second or third professional sales role Background in telecare, telecoms, monitoring services, foreign or critical infrastructure security, or similar technology-led environments Proven ability to generate new business and manage customer relationships Comfortable working to targets and managing a sales pipeline Confident user of CRM systems (e.g. Microsoft Dynamics or similar) Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) Desirable Experience Exposure to health, social care, housing, or public-sector environments Knowledge of IP-based solutions , managed services, or subscription pricing models Experience selling solutions rather than one-off products Previous field-based or hybrid sales experience Skills & Attributes Strong communication and presentation skills (written and verbal) Relationship-focused with a consultative sales approach Highly organised with good attention to detail Commercially aware and able to tailor solutions to customer needs Tech-literate, with an interest in digital or connected solutions Proactive, self-motivated, and comfortable working independently Flexible and happy to travel regularly within territory What You'll Be Doing New Business Development Identifying and developing opportunities within your designated territory Building and maintaining a strong sales pipeline to meet revenue targets Engaging key stakeholders through meetings (face-to-face and virtual), calls, and digital communication Accurately managing all opportunities through the CRM system Account Management Managing and growing existing client relationships Responding promptly and professionally to client enquiries Identifying upsell and cross-sell opportunities Maintaining accurate account plans and documentation Market & Relationship Activity Attending relevant industry events and meetings Building insight into customer challenges and sector trends Acting as a trusted advisor throughout the sales cycle What's On Offer Competitive base salary with realistic OTE Car allowance Structured onboarding and training programme Long-term career development in a growing sector Autonomy within a supportive, team-focused environment
Trade Compliance Officer Location: Enfield Contract: Full-Time, Permanent Salary: Up to £55,000 Per Annum We are seeking an experienced Trade Compliance Officer to join a well-established organisation based in Enfield. This is a key role within the wider Compliance function, working closely with Legal, Sales, Programme, Service Support, and Procurement teams to ensure the business operates in full accordance with applicable legal and regulatory requirements. This position would suit a compliance professional with a strong understanding of regulatory frameworks, risk management, and international trade considerations, who thrives in a collaborative, cross functional environment. The Role As Trade Compliance Officer, you will support the implementation, monitoring, and continuous improvement of the company's compliance management systems. You will provide practical guidance across the business, ensuring policies, procedures, and contractual commitments meet regulatory and ethical standards. You will work closely with the wider Compliance team to identify, assess, and mitigate legal, regulatory, commercial, and reputational risks. Key Responsibilities Ensure compliance with applicable legal and regulatory requirements, including but not limited to Data Protection and Anti Bribery legislation Support adherence to corporate ethics and compliance policies across all departments Provide guidance and advisory support on compliance related matters Conduct due diligence on third parties and support transaction risk assessments Assess compliance related contractual matters in the UK and internationally Support the development, implementation, and review of compliance policies and processes Complete Data Protection Impact Assessments (DPIAs) and maintain processing records Respond to subject access requests and data protection queries Assist with internal and external audits where required Support compliance training initiatives and promote a culture of compliance across the business Investigate potential instances of non compliance and support corrective action processes Compile compliance reports and support senior management with governance requirements What We're Looking For Previous experience in a broad compliance or trade compliance role Strong understanding of the UK Bribery Act 2010, GDPR, and Data Protection Act 2018 Working knowledge of sanctions regimes, corruption, money laundering, and financial crime risks Experience conducting due diligence and risk assessments Strong analytical and investigative skills Confident communicator, able to engage effectively with stakeholders at all levels Highly organised, structured, and able to manage multiple priorities Strong integrity and professional judgement Proficient in Microsoft Office
Apr 14, 2026
Full time
Trade Compliance Officer Location: Enfield Contract: Full-Time, Permanent Salary: Up to £55,000 Per Annum We are seeking an experienced Trade Compliance Officer to join a well-established organisation based in Enfield. This is a key role within the wider Compliance function, working closely with Legal, Sales, Programme, Service Support, and Procurement teams to ensure the business operates in full accordance with applicable legal and regulatory requirements. This position would suit a compliance professional with a strong understanding of regulatory frameworks, risk management, and international trade considerations, who thrives in a collaborative, cross functional environment. The Role As Trade Compliance Officer, you will support the implementation, monitoring, and continuous improvement of the company's compliance management systems. You will provide practical guidance across the business, ensuring policies, procedures, and contractual commitments meet regulatory and ethical standards. You will work closely with the wider Compliance team to identify, assess, and mitigate legal, regulatory, commercial, and reputational risks. Key Responsibilities Ensure compliance with applicable legal and regulatory requirements, including but not limited to Data Protection and Anti Bribery legislation Support adherence to corporate ethics and compliance policies across all departments Provide guidance and advisory support on compliance related matters Conduct due diligence on third parties and support transaction risk assessments Assess compliance related contractual matters in the UK and internationally Support the development, implementation, and review of compliance policies and processes Complete Data Protection Impact Assessments (DPIAs) and maintain processing records Respond to subject access requests and data protection queries Assist with internal and external audits where required Support compliance training initiatives and promote a culture of compliance across the business Investigate potential instances of non compliance and support corrective action processes Compile compliance reports and support senior management with governance requirements What We're Looking For Previous experience in a broad compliance or trade compliance role Strong understanding of the UK Bribery Act 2010, GDPR, and Data Protection Act 2018 Working knowledge of sanctions regimes, corruption, money laundering, and financial crime risks Experience conducting due diligence and risk assessments Strong analytical and investigative skills Confident communicator, able to engage effectively with stakeholders at all levels Highly organised, structured, and able to manage multiple priorities Strong integrity and professional judgement Proficient in Microsoft Office
Sales Executive Hours: 35 hours per weekMonday - Friday, 09:00-17:00Salary: £35,000 per annum + up to £10,000 OTECar Allowance: £6,000 per annum Working style: Blended role - approximately 40% on the road, remainder working from home This is an exciting opportunity for a commercial, relationship-driven sales professional to join a growing organisation delivering technology-enabled services into regulated, safety-critical environments. The role is well suited to someone in their second or third sales role, looking to step up into a territory-based, consultative sales position with clear earning potential and strong long-term development. Full training is provided on products, solutions, and sector-specific knowledge. You'll be responsible for winning new business, managing existing accounts, and supporting customers as they transition to modern, digital solutions. About You You are confident, organised, and comfortable managing a mixed pipeline of new business and account growth. You enjoy engaging stakeholders face-to-face as well as remotely, and you thrive in environments where technology, compliance, and real-world impact intersect. Experience (Essential) Experience in B2B sales , ideally this being your second or third professional sales role Background in telecare, telecoms, monitoring services, foreign or critical infrastructure security, or similar technology-led environments Proven ability to generate new business and manage customer relationships Comfortable working to targets and managing a sales pipeline Confident user of CRM systems (e.g. Microsoft Dynamics or similar) Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) Desirable Experience Exposure to health, social care, housing, or public-sector environments Knowledge of IP-based solutions , managed services, or subscription pricing models Experience selling solutions rather than one-off products Previous field-based or hybrid sales experience Skills & Attributes Strong communication and presentation skills (written and verbal) Relationship-focused with a consultative sales approach Highly organised with good attention to detail Commercially aware and able to tailor solutions to customer needs Tech-literate, with an interest in digital or connected solutions Proactive, self-motivated, and comfortable working independently Flexible and happy to travel regularly within territory What You'll Be Doing New Business Development Identifying and developing opportunities within your designated territory Building and maintaining a strong sales pipeline to meet revenue targets Engaging key stakeholders through meetings (face-to-face and virtual), calls, and digital communication Accurately managing all opportunities through the CRM system Account Management Managing and growing existing client relationships Responding promptly and professionally to client enquiries Identifying upsell and cross-sell opportunities Maintaining accurate account plans and documentation Market & Relationship Activity Attending relevant industry events and meetings Building insight into customer challenges and sector trends Acting as a trusted advisor throughout the sales cycle What's On Offer Competitive base salary with realistic OTE Car allowance Structured onboarding and training programme Long-term career development in a growing sector Autonomy within a supportive, team-focused environment
Apr 14, 2026
Full time
Sales Executive Hours: 35 hours per weekMonday - Friday, 09:00-17:00Salary: £35,000 per annum + up to £10,000 OTECar Allowance: £6,000 per annum Working style: Blended role - approximately 40% on the road, remainder working from home This is an exciting opportunity for a commercial, relationship-driven sales professional to join a growing organisation delivering technology-enabled services into regulated, safety-critical environments. The role is well suited to someone in their second or third sales role, looking to step up into a territory-based, consultative sales position with clear earning potential and strong long-term development. Full training is provided on products, solutions, and sector-specific knowledge. You'll be responsible for winning new business, managing existing accounts, and supporting customers as they transition to modern, digital solutions. About You You are confident, organised, and comfortable managing a mixed pipeline of new business and account growth. You enjoy engaging stakeholders face-to-face as well as remotely, and you thrive in environments where technology, compliance, and real-world impact intersect. Experience (Essential) Experience in B2B sales , ideally this being your second or third professional sales role Background in telecare, telecoms, monitoring services, foreign or critical infrastructure security, or similar technology-led environments Proven ability to generate new business and manage customer relationships Comfortable working to targets and managing a sales pipeline Confident user of CRM systems (e.g. Microsoft Dynamics or similar) Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) Desirable Experience Exposure to health, social care, housing, or public-sector environments Knowledge of IP-based solutions , managed services, or subscription pricing models Experience selling solutions rather than one-off products Previous field-based or hybrid sales experience Skills & Attributes Strong communication and presentation skills (written and verbal) Relationship-focused with a consultative sales approach Highly organised with good attention to detail Commercially aware and able to tailor solutions to customer needs Tech-literate, with an interest in digital or connected solutions Proactive, self-motivated, and comfortable working independently Flexible and happy to travel regularly within territory What You'll Be Doing New Business Development Identifying and developing opportunities within your designated territory Building and maintaining a strong sales pipeline to meet revenue targets Engaging key stakeholders through meetings (face-to-face and virtual), calls, and digital communication Accurately managing all opportunities through the CRM system Account Management Managing and growing existing client relationships Responding promptly and professionally to client enquiries Identifying upsell and cross-sell opportunities Maintaining accurate account plans and documentation Market & Relationship Activity Attending relevant industry events and meetings Building insight into customer challenges and sector trends Acting as a trusted advisor throughout the sales cycle What's On Offer Competitive base salary with realistic OTE Car allowance Structured onboarding and training programme Long-term career development in a growing sector Autonomy within a supportive, team-focused environment
Planning / Scheduling Administrator Mon Fri 8:00am - 5:00pm Based: GL2 Permanent position. Immediate start required Salary: £22,000 - £24,000 + Perm benefits Experienced maintenance planner / scheduler required for large maintenance specialist with housing contracts in Gloucestershire and Wiltshire. Working alongside an experienced contracts manager and friendly field based installation engineers, you will plan and coordinate engineers for domestic boiler repairs, servicing and preventive maintenance for our clients in Gloucestershire and Wiltshire. All operations are based out of our central office. Responsibilities Dealing with field based engineers both face to face and via phone and email communications. Arranging service and repair appointments directly with customers and client representatives whilst scheduling these appointments with the appropriate engineer using our state of the art planning software (full training will be given). Reviewing completed job reports and updating electronic records. Reporting on contract performance KPI's to the contracts manager. Raise, issue and process purchase orders using SAGE accounting software and monitor spending on each job. Support the sales process including contacting customers and dealing with enquiries via telephone and email ensuring that the customer has had a positive customer journey. Comply with and support company procedures. Requirements Good understanding of basic Microsoft packages including Excel and MS Teams. Flexibility and adaptability to work under own initiative and in a busy office environment as a team. An ability to multi task and prioritise workloads. An ability to confidently communicate within the rest team and with internal and external stakeholders. Successful candidates will need to demonstrate previous administration/scheduling experience. Previous experience within an office scheduling role would be beneficial but is not essential as a dedicated training programme will be delivered; previous administration experience is desired. What's in it for you? Competitive Salary ranging from £22,000 - £24,000 (depending on experience & qualifications). Additional overtime payments where applicable if wanted. Opportunity to learn and develop such as junior management courses, ICT training, and much more as your career progresses. Continuous professional training and career development. Minimum of 50 dedicated training hours per year (training programmes designed to individuals based on specific career aspirations). 23 days holiday (plus bank holidays). Opportunity to progress in a growing company. Please apply online with your updated CV. For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Apr 13, 2026
Full time
Planning / Scheduling Administrator Mon Fri 8:00am - 5:00pm Based: GL2 Permanent position. Immediate start required Salary: £22,000 - £24,000 + Perm benefits Experienced maintenance planner / scheduler required for large maintenance specialist with housing contracts in Gloucestershire and Wiltshire. Working alongside an experienced contracts manager and friendly field based installation engineers, you will plan and coordinate engineers for domestic boiler repairs, servicing and preventive maintenance for our clients in Gloucestershire and Wiltshire. All operations are based out of our central office. Responsibilities Dealing with field based engineers both face to face and via phone and email communications. Arranging service and repair appointments directly with customers and client representatives whilst scheduling these appointments with the appropriate engineer using our state of the art planning software (full training will be given). Reviewing completed job reports and updating electronic records. Reporting on contract performance KPI's to the contracts manager. Raise, issue and process purchase orders using SAGE accounting software and monitor spending on each job. Support the sales process including contacting customers and dealing with enquiries via telephone and email ensuring that the customer has had a positive customer journey. Comply with and support company procedures. Requirements Good understanding of basic Microsoft packages including Excel and MS Teams. Flexibility and adaptability to work under own initiative and in a busy office environment as a team. An ability to multi task and prioritise workloads. An ability to confidently communicate within the rest team and with internal and external stakeholders. Successful candidates will need to demonstrate previous administration/scheduling experience. Previous experience within an office scheduling role would be beneficial but is not essential as a dedicated training programme will be delivered; previous administration experience is desired. What's in it for you? Competitive Salary ranging from £22,000 - £24,000 (depending on experience & qualifications). Additional overtime payments where applicable if wanted. Opportunity to learn and develop such as junior management courses, ICT training, and much more as your career progresses. Continuous professional training and career development. Minimum of 50 dedicated training hours per year (training programmes designed to individuals based on specific career aspirations). 23 days holiday (plus bank holidays). Opportunity to progress in a growing company. Please apply online with your updated CV. For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
About Lorikeet Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what's next: providing personalized concierge services to their customers. To deliver this combination of powerful AI systems and well designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our team who've joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail. We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We've raised over USD 50m from leading VCs and angel investors, including QED, Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO). Our global customers include: The largest telehealth company in Australia, The largest bank for teens in the US, One of the largest NFT marketplaces by trading volume, The leading virtual specialty care platform in the US, One of the largest flexible rent payment platforms in the US, One of the largest Web3 gaming companies and a handful of other enterprise customers with over 1 million support tickets a year. What's unique about this opportunity? Warm, mature, flexible culture. Low ego, high trust team. No tolerance for "talented jerks". We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We're committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials. High pay, high expectations, high performance. We aim to match unicorn / scale up pay at base salary and offer a potentially life-changing equity stake in the business. Our team gets the same monthly updates we send to our investors because they're investors and owners too. No nonsense recruitment process. The process is: 1) informal chats with Robbie and JJ to hear our pitch and understand your interests and goals, 2) a two day paid work trial where you come in and ship with us. There's no better way for each of us to figure out if we like working together than to work together! We're an AI-native start-up that will give you the skills you need for the next decade. Every employee uses AI in their day to day (our current favourite us Claude Code). You'll learn the skills you need to thrive in the next era of work. About the role and you This is an opportunity to be an early member of Lorikeet's Agent Implementation team, where you'll play a crucial role in building the strategic foundation of our post sales organization. As an early leader, you'll help design and implement the operational frameworks, playbooks, and methodologies that will scale our customer success function while directly influencing how our enterprise subscribers successfully adopt AI across their organizations. You'll serve as both a strategic advisor to enterprise customers and an organizational builder internally-establishing the processes, tools, and team structures that will enable Lorikeet to deliver exceptional AI implementations at scale. This role combines hands on customer engagement with the strategic thinking required to build a world class post sales motion. You don't need to be a technical expert, but you should be comfortable working with technology and AI, learning new tools, and thinking through complex problems while simultaneously designing repeatable systems. This is a unique opportunity to develop expertise in AI and automation while building the organizational capabilities that will define how companies adopt transformative AI solutions. You'll play a pivotal role in establishing Lorikeet's post sales strategy, creating the blueprint for how we help customers unlock possibilities beyond traditional customer support. For the right candidate, this means the opportunity to shape an entire function while growing into a senior leadership position. What you'll do Act as a trusted AI advisor to enterprise customers, translating complex AI capabilities into clear business value and ROI for C suite executives Design and implement scalable post sales processes, from onboarding frameworks to success metrics, that will support our growth from dozens to hundreds of enterprise customers Lead multiple AI agent launches simultaneously - breaking down ambiguous challenges into phased roadmaps with measurable milestones while documenting best practices for future implementations Build and refine our implementation methodology, creating playbooks and frameworks that enable consistent, high quality customer outcomes Influence how our subscribers approach AI transformation by developing change management strategies and adoption frameworks tailored to their organizational needs Present confidently to senior stakeholders, handle objections diplomatically, and build consensus across competing priorities Architect solutions that connect Lorikeet's AI to specific business outcomes by deeply understanding customer operations, then codify these patterns into repeatable strategies Bridge business and technology - rapidly learn AI/ML concepts to credibly advise customers while partnering with engineering Identify expansion opportunities beyond traditional support by spotting where AI can transform operations, then build the processes to systematically capture these opportunities Influence product strategy by surfacing implementation insights and customer needs to our product team, while building feedback loops that ensure continuous improvement Solve complex integration challenges with strategic thinking about the customer's entire business ecosystem Use AI tools like Claude Code to make your work more productive and deliver value to our subscribers The right candidate We're looking for a business savvy problem solver and natural builder to join our London based team. This role is perfect for someone who is: Curious about AI and eager to learn how it can transform customer interactions Excited to develop technical skills related to AI agents and comfortable working with technology (even if you don't have formal technical training) Motivated by building lasting impact through both customer success and organizational development in an early stage, fast moving startup Energized by creating structure from ambiguity and establishing processes that scale Passionate about driving change and helping organizations navigate AI transformation We need someone who enjoys diving into customer challenges while simultaneously thinking about how to build systems that enable others to solve similar challenges. You'll be figuring out how to configure and optimize AI tools, thinking creatively about new ways to help businesses, and designing the organizational capabilities to deliver these solutions at scale. As an early team member of our post sales organization, you'll have significant agency to shape not just individual implementations, but our entire approach to customer success and how our subscribers build their AI strategies. You might be a fit if you: Have 2 7 years of experience in a client facing role such as management consulting, product management, or a related field, with demonstrated experience in process design or organizational building Are a strong project leader - organized, proactive, and comfortable taking ownership of both customer outcomes and internal initiatives Have experience building and managing relationships with customers or external stakeholders, ideally with exposure to executive level engagement Have a track record of creating scalable processes or frameworks in ambiguous environments Have experience with or interest in change management and helping organizations adopt new technologies Are an excellent communicator - able to explain technical concepts in a simple, clear way and document complex processes for others to follow Enjoy problem solving and finding creative solutions to challenges, both tactical and strategic Are excited about AI and already experimenting with it (e.g., using ChatGPT, trying AI tools, or learning how AI can be applied in business) Have a technical curiosity and enjoy learning new tools, even if you don't have a formal technical background Demonstrate strategic thinking and the ability to balance immediate customer needs with long term organizational goals
Apr 13, 2026
Full time
About Lorikeet Lorikeet is the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. We're doing this by building ground up from the premise that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with complex cases, not grinding through high volumes of simple tickets. Once teams are freed from reactive support, we want to help them tackle what's next: providing personalized concierge services to their customers. To deliver this combination of powerful AI systems and well designed tooling we're leveraging Jamie's experience as an early member of Google's generative AI team and Steve's experience building for operational teams at Stripe, as well as the experience of our team who've joined us from places like Stripe, Canva, Atlassian, Dropbox and Dovetail. We are growing fast, have paying customers, real revenue, an exciting roadmap and a strong sales pipeline. We've raised over USD 50m from leading VCs and angel investors, including QED, Blackbird, Square Peg, Claire Hughes Johnson (ex Stripe COO), Cristina Cordova (Linear COO), Bob Van Winden (Stripe Head of Support), and Cos Nicolaescu (Brex CTO). Our global customers include: The largest telehealth company in Australia, The largest bank for teens in the US, One of the largest NFT marketplaces by trading volume, The leading virtual specialty care platform in the US, One of the largest flexible rent payment platforms in the US, One of the largest Web3 gaming companies and a handful of other enterprise customers with over 1 million support tickets a year. What's unique about this opportunity? Warm, mature, flexible culture. Low ego, high trust team. No tolerance for "talented jerks". We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We're committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials. High pay, high expectations, high performance. We aim to match unicorn / scale up pay at base salary and offer a potentially life-changing equity stake in the business. Our team gets the same monthly updates we send to our investors because they're investors and owners too. No nonsense recruitment process. The process is: 1) informal chats with Robbie and JJ to hear our pitch and understand your interests and goals, 2) a two day paid work trial where you come in and ship with us. There's no better way for each of us to figure out if we like working together than to work together! We're an AI-native start-up that will give you the skills you need for the next decade. Every employee uses AI in their day to day (our current favourite us Claude Code). You'll learn the skills you need to thrive in the next era of work. About the role and you This is an opportunity to be an early member of Lorikeet's Agent Implementation team, where you'll play a crucial role in building the strategic foundation of our post sales organization. As an early leader, you'll help design and implement the operational frameworks, playbooks, and methodologies that will scale our customer success function while directly influencing how our enterprise subscribers successfully adopt AI across their organizations. You'll serve as both a strategic advisor to enterprise customers and an organizational builder internally-establishing the processes, tools, and team structures that will enable Lorikeet to deliver exceptional AI implementations at scale. This role combines hands on customer engagement with the strategic thinking required to build a world class post sales motion. You don't need to be a technical expert, but you should be comfortable working with technology and AI, learning new tools, and thinking through complex problems while simultaneously designing repeatable systems. This is a unique opportunity to develop expertise in AI and automation while building the organizational capabilities that will define how companies adopt transformative AI solutions. You'll play a pivotal role in establishing Lorikeet's post sales strategy, creating the blueprint for how we help customers unlock possibilities beyond traditional customer support. For the right candidate, this means the opportunity to shape an entire function while growing into a senior leadership position. What you'll do Act as a trusted AI advisor to enterprise customers, translating complex AI capabilities into clear business value and ROI for C suite executives Design and implement scalable post sales processes, from onboarding frameworks to success metrics, that will support our growth from dozens to hundreds of enterprise customers Lead multiple AI agent launches simultaneously - breaking down ambiguous challenges into phased roadmaps with measurable milestones while documenting best practices for future implementations Build and refine our implementation methodology, creating playbooks and frameworks that enable consistent, high quality customer outcomes Influence how our subscribers approach AI transformation by developing change management strategies and adoption frameworks tailored to their organizational needs Present confidently to senior stakeholders, handle objections diplomatically, and build consensus across competing priorities Architect solutions that connect Lorikeet's AI to specific business outcomes by deeply understanding customer operations, then codify these patterns into repeatable strategies Bridge business and technology - rapidly learn AI/ML concepts to credibly advise customers while partnering with engineering Identify expansion opportunities beyond traditional support by spotting where AI can transform operations, then build the processes to systematically capture these opportunities Influence product strategy by surfacing implementation insights and customer needs to our product team, while building feedback loops that ensure continuous improvement Solve complex integration challenges with strategic thinking about the customer's entire business ecosystem Use AI tools like Claude Code to make your work more productive and deliver value to our subscribers The right candidate We're looking for a business savvy problem solver and natural builder to join our London based team. This role is perfect for someone who is: Curious about AI and eager to learn how it can transform customer interactions Excited to develop technical skills related to AI agents and comfortable working with technology (even if you don't have formal technical training) Motivated by building lasting impact through both customer success and organizational development in an early stage, fast moving startup Energized by creating structure from ambiguity and establishing processes that scale Passionate about driving change and helping organizations navigate AI transformation We need someone who enjoys diving into customer challenges while simultaneously thinking about how to build systems that enable others to solve similar challenges. You'll be figuring out how to configure and optimize AI tools, thinking creatively about new ways to help businesses, and designing the organizational capabilities to deliver these solutions at scale. As an early team member of our post sales organization, you'll have significant agency to shape not just individual implementations, but our entire approach to customer success and how our subscribers build their AI strategies. You might be a fit if you: Have 2 7 years of experience in a client facing role such as management consulting, product management, or a related field, with demonstrated experience in process design or organizational building Are a strong project leader - organized, proactive, and comfortable taking ownership of both customer outcomes and internal initiatives Have experience building and managing relationships with customers or external stakeholders, ideally with exposure to executive level engagement Have a track record of creating scalable processes or frameworks in ambiguous environments Have experience with or interest in change management and helping organizations adopt new technologies Are an excellent communicator - able to explain technical concepts in a simple, clear way and document complex processes for others to follow Enjoy problem solving and finding creative solutions to challenges, both tactical and strategic Are excited about AI and already experimenting with it (e.g., using ChatGPT, trying AI tools, or learning how AI can be applied in business) Have a technical curiosity and enjoy learning new tools, even if you don't have a formal technical background Demonstrate strategic thinking and the ability to balance immediate customer needs with long term organizational goals
Accountant - Accountancy Practice (Financial Accounts & Tax) Also searched as: Practice Accountant • Client Accountant • Accounts Senior (Practice) • Financial Accountant - Practice Location: Hall Green, Birmingham Salary: £30,000 - £35,000 + Benefits Job Type: Permanent Full-Time Fantastic Opportunity for an Experienced Practice Accountant Are you an experienced Accountant with strong accountancy practice experience? Whether you identify as a Practice Accountant , Client Accountant , Accounts Senior , or Financial Accountant (Practice) - this role could be a perfect fit. This long-established, friendly practice in Hall Green is expanding and looking for a confident, capable accountant who enjoys variety, autonomy, and working closely with a loyal SME client base. If you love accounts prep, tax compliance, and being a trusted advisor to clients, you'll feel right at home here. What You'll Be Doing Preparing annual accounts for limited companies, sole traders, partnerships, and self-employed clients Completing corporation tax returns , personal tax returns , and wider tax compliance Reviewing bookkeeping records and resolving client queries Supporting and supervising junior team members Building strong client relationships and acting as a trusted point of contact Ensuring high-quality, compliant work aligned with ICAEW-level standards What We're Looking For Strong accountancy practice experience is essential ACA / ACCA part-qualified , fully qualified , or qualified by experience Confident preparing limited company accounts , corporation tax , and self-assessment returns Excellent attention to detail and understanding of compliance requirements Supportive team player who enjoys helping junior colleagues develop Someone who thrives in a small, friendly, down-to-earth practice environment What's in It for You £30,000 - £35,000 depending on experience Supportive, welcoming team with a great reputation Genuine work-life balance Long-term stability and career progression Opportunity to take on more responsibility as the practice grows Ideal Job Titles Candidates Search For To maximise visibility, this role is perfect for people searching under: Accountant - Accountancy Practice Practice Accountant Client Accountant Accounts Senior (Practice) Financial Accountant - Practice Tax & Accounts Senior Practice Accounts Assistant / Semi-Senior Easily Commutable From Hall Green, Solihull, Shirley, Acocks Green, Moseley, Kings Heath, Yardley, Sparkhill, Edgbaston, Harborne, Selly Oak, Bournville, Northfield, Kings Norton, Rubery, Longbridge, Wythall, Hollywood, Dickens Heath, Knowle, Dorridge, Olton, Tyseley, Birmingham City Centre, Jewellery Quarter, Smethwick, Bearwood, Oldbury, West Bromwich, Halesowen, Stourbridge, Bromsgrove, Redditch, Sutton Coldfield, Tamworth, Lichfield, Coventry, and surrounding areas. How to Apply If you're an experienced practice accountant looking for a stable, friendly environment where your work truly matters, we'd love to hear from you. Apply today and take the next step in your accounting career. If you want, I can also create: a shorter CV-Library version a more formal ICAEW-style version a more sales-driven version to boost applications even further Just tell me the tone you want.
Apr 13, 2026
Full time
Accountant - Accountancy Practice (Financial Accounts & Tax) Also searched as: Practice Accountant • Client Accountant • Accounts Senior (Practice) • Financial Accountant - Practice Location: Hall Green, Birmingham Salary: £30,000 - £35,000 + Benefits Job Type: Permanent Full-Time Fantastic Opportunity for an Experienced Practice Accountant Are you an experienced Accountant with strong accountancy practice experience? Whether you identify as a Practice Accountant , Client Accountant , Accounts Senior , or Financial Accountant (Practice) - this role could be a perfect fit. This long-established, friendly practice in Hall Green is expanding and looking for a confident, capable accountant who enjoys variety, autonomy, and working closely with a loyal SME client base. If you love accounts prep, tax compliance, and being a trusted advisor to clients, you'll feel right at home here. What You'll Be Doing Preparing annual accounts for limited companies, sole traders, partnerships, and self-employed clients Completing corporation tax returns , personal tax returns , and wider tax compliance Reviewing bookkeeping records and resolving client queries Supporting and supervising junior team members Building strong client relationships and acting as a trusted point of contact Ensuring high-quality, compliant work aligned with ICAEW-level standards What We're Looking For Strong accountancy practice experience is essential ACA / ACCA part-qualified , fully qualified , or qualified by experience Confident preparing limited company accounts , corporation tax , and self-assessment returns Excellent attention to detail and understanding of compliance requirements Supportive team player who enjoys helping junior colleagues develop Someone who thrives in a small, friendly, down-to-earth practice environment What's in It for You £30,000 - £35,000 depending on experience Supportive, welcoming team with a great reputation Genuine work-life balance Long-term stability and career progression Opportunity to take on more responsibility as the practice grows Ideal Job Titles Candidates Search For To maximise visibility, this role is perfect for people searching under: Accountant - Accountancy Practice Practice Accountant Client Accountant Accounts Senior (Practice) Financial Accountant - Practice Tax & Accounts Senior Practice Accounts Assistant / Semi-Senior Easily Commutable From Hall Green, Solihull, Shirley, Acocks Green, Moseley, Kings Heath, Yardley, Sparkhill, Edgbaston, Harborne, Selly Oak, Bournville, Northfield, Kings Norton, Rubery, Longbridge, Wythall, Hollywood, Dickens Heath, Knowle, Dorridge, Olton, Tyseley, Birmingham City Centre, Jewellery Quarter, Smethwick, Bearwood, Oldbury, West Bromwich, Halesowen, Stourbridge, Bromsgrove, Redditch, Sutton Coldfield, Tamworth, Lichfield, Coventry, and surrounding areas. How to Apply If you're an experienced practice accountant looking for a stable, friendly environment where your work truly matters, we'd love to hear from you. Apply today and take the next step in your accounting career. If you want, I can also create: a shorter CV-Library version a more formal ICAEW-style version a more sales-driven version to boost applications even further Just tell me the tone you want.
Salary:£26,208 pro rata (to be reviewed come April 2026) Location:Mayfield We are looking for a Customer Service Advisor to join our growing Customer Service Team, based at our Head Office. You will serve as the first point of contact to customers of NWH; therefore, your passion for Customer Service Excellence is essential Job Activities: Welcome, with warmth, inbound calls from new and established customers, across multiple communication platforms Aim to build sincere and lasting professional relationships and strive for excellent rapport with customers Proactively and confidently handle high call volumes and orders Deal with invoice queries skilfully and efficiently Accurately create, record and schedule orders/services, onto bespoke IT systems Passionately 'live' the Company Values and promote the company's services whilst supporting the Sales function Have a professional approach to change and receiving constructive feedback Have a mature and self-confident approach to work Knowledge and Skills Required: Have an impeccable telephone manner with good listening skills Apply exceptional attention to detail is paramount Display good IT skills, ability to type Be an admirable Team player with exemplary organisational skills Be self-motivated, use your own initiative Have good knowledge and experience of all Microsoft packages Show competency towards multi-tasking and impassive approach in a demanding environment What We Offer: Weekly pay with a competitive salary Full training and development provided Career progression opportunities within the business Employee Benefit Scheme Be part of a company committed to safety, sustainability, and supporting its people Who Are We? The NWH Group is one of the UK's leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet. As a progressive, second-generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England. Come as You Are The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists. How to Apply If you are interested in this opportunity and meet the requirements, please submit your application by emailing Apply for this role Full name Email address Telephone number Location Additional information about you Upload your CV Choose file No file chosen
Apr 13, 2026
Full time
Salary:£26,208 pro rata (to be reviewed come April 2026) Location:Mayfield We are looking for a Customer Service Advisor to join our growing Customer Service Team, based at our Head Office. You will serve as the first point of contact to customers of NWH; therefore, your passion for Customer Service Excellence is essential Job Activities: Welcome, with warmth, inbound calls from new and established customers, across multiple communication platforms Aim to build sincere and lasting professional relationships and strive for excellent rapport with customers Proactively and confidently handle high call volumes and orders Deal with invoice queries skilfully and efficiently Accurately create, record and schedule orders/services, onto bespoke IT systems Passionately 'live' the Company Values and promote the company's services whilst supporting the Sales function Have a professional approach to change and receiving constructive feedback Have a mature and self-confident approach to work Knowledge and Skills Required: Have an impeccable telephone manner with good listening skills Apply exceptional attention to detail is paramount Display good IT skills, ability to type Be an admirable Team player with exemplary organisational skills Be self-motivated, use your own initiative Have good knowledge and experience of all Microsoft packages Show competency towards multi-tasking and impassive approach in a demanding environment What We Offer: Weekly pay with a competitive salary Full training and development provided Career progression opportunities within the business Employee Benefit Scheme Be part of a company committed to safety, sustainability, and supporting its people Who Are We? The NWH Group is one of the UK's leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet. As a progressive, second-generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England. Come as You Are The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists. How to Apply If you are interested in this opportunity and meet the requirements, please submit your application by emailing Apply for this role Full name Email address Telephone number Location Additional information about you Upload your CV Choose file No file chosen
Careline Advisor - Multilingual Speaker Job Description Job Title: Careline Advisor - Multilingual Speaker Clients: Danone Salary: £29,500 Location: Konecta, UK, 8 Harbour Exchange Square, London, E14 9HF Hours: 40 hours per week Operational hours: Monday to Friday 7.30am - 4pm / Saturday 8am-1pm Main Purpose of Role As a Careline Advisor, you will be responsible for delivering excellent customer care and support to Benelux Danone consumers across all contact channels. You will be the first point of contact for the consumers of the entire range of Danone products, and will handle queries and consumer complaints about these products and their consumption. At the core of the multi-skilled "One Danone Careline" team, you will work alongside fluent subject matter experts, as well as quality and knowledge specialists, to ensure that Danone consumers receive the quality of care expected while following Danone procedures and quality processes. You will also be responsible for all customer interactions through social media channels. Your main focus will be to handle consumer queries and concerns across platforms such as Facebook and Instagram, ensuring timely and effective resolution of issues. You will support the day to day social media operations, including proactive and reactive conversation of specific brands, providing best in class service to the client. You will be responsible for publishing, monitoring and moderating social engagement, including the response and handling of complaints received on various social and digital channels in line with our brand tone of voice. The role requires you to be a fluent French and Dutch speaker, to have excellent interpersonal skills, and the ability to respond to consumers in an empathetic, caring and friendly manner. You will also be required to have strong English second language capabilities. We are looking for people who are flexible and positive to join our team embracing Konecta's values and representing this well loved client. Skill Required Fluent French and Dutch speaker Ability to communicate effectively and empathically with a wide range of consumers and members of the public Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions Customer care experience, preferably within the food industry sector Strong interest in food and foods for special medical purposes IT skills: ability to use Google Suite and Microsoft Office, strong typing skills; CRM knowledge such as Salesforce is a plus Flexible to work shifts Self motivated and a team player To have fun at work! Who are Konecta UK? We partner with clients to deliver outstanding customer experience. We combine talent, innovation, and industry expertise, supporting our clients in engaging with their customers, building loyalty, and maximising value with a strong commitment to the environment and society. We are an international company that provides customer experience services worldwide. With more than 200 sites in 24 countries on three continents and around 130,000 people speaking more than 30 languages, we adapt to each country, culture, and time zone. Our clients employ us to communicate with their customers in the most effective ways - this can be on the phone, via email, on the web through live chat or any social media channels. Why work for us? Konecta UK working culture of fun and sociable team environment Pension Scheme Eye test vouchers and discounts Discounted corporate gym membership with Nuffield Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Recommend a friend scheme paid reward of £500+ Apprenticeships qualifications and career flight path schemes Perk Box: Recognition and reward schemes Cycle to work scheme Operational Days and Hours With given notice, Konecta reserves the right to change your working hours. Please note that whilst you will be supporting the Danone contract, whose opening hours are 7.30am - 4pm Monday to Friday and 8am - 1pm Saturday, your Konecta contracted hours will be 8am - 8pm Monday to Sunday. You may be required to cover evenings and weekends when required by the business. Systems & Training Full training will be given by Konecta and will include supporting ongoing training requirements for the duration of the project. You will also receive a full company induction that will include many areas such as Data Protection Act and all other systems and soft skills training. Achievement results and opportunity for Growth The suitable candidate will be welcomed into the team where they will work alongside established, skilled consultants to help "raise the bar" in terms of customer experience. Careline Advisors are required to meet established individual SMART objectives as set. Targets will be confirmed, but will include productivity, customer satisfaction, data capture accuracy and call quality targets. These will be communicated by the Team Leader (on behalf of the client). Growth and development are encouraged and supported and over time the team member will have the opportunity to progress their role and take on additional duties. This added responsibility being rewarded with a salary increase.
Apr 13, 2026
Full time
Careline Advisor - Multilingual Speaker Job Description Job Title: Careline Advisor - Multilingual Speaker Clients: Danone Salary: £29,500 Location: Konecta, UK, 8 Harbour Exchange Square, London, E14 9HF Hours: 40 hours per week Operational hours: Monday to Friday 7.30am - 4pm / Saturday 8am-1pm Main Purpose of Role As a Careline Advisor, you will be responsible for delivering excellent customer care and support to Benelux Danone consumers across all contact channels. You will be the first point of contact for the consumers of the entire range of Danone products, and will handle queries and consumer complaints about these products and their consumption. At the core of the multi-skilled "One Danone Careline" team, you will work alongside fluent subject matter experts, as well as quality and knowledge specialists, to ensure that Danone consumers receive the quality of care expected while following Danone procedures and quality processes. You will also be responsible for all customer interactions through social media channels. Your main focus will be to handle consumer queries and concerns across platforms such as Facebook and Instagram, ensuring timely and effective resolution of issues. You will support the day to day social media operations, including proactive and reactive conversation of specific brands, providing best in class service to the client. You will be responsible for publishing, monitoring and moderating social engagement, including the response and handling of complaints received on various social and digital channels in line with our brand tone of voice. The role requires you to be a fluent French and Dutch speaker, to have excellent interpersonal skills, and the ability to respond to consumers in an empathetic, caring and friendly manner. You will also be required to have strong English second language capabilities. We are looking for people who are flexible and positive to join our team embracing Konecta's values and representing this well loved client. Skill Required Fluent French and Dutch speaker Ability to communicate effectively and empathically with a wide range of consumers and members of the public Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases through personalised solutions Customer care experience, preferably within the food industry sector Strong interest in food and foods for special medical purposes IT skills: ability to use Google Suite and Microsoft Office, strong typing skills; CRM knowledge such as Salesforce is a plus Flexible to work shifts Self motivated and a team player To have fun at work! Who are Konecta UK? We partner with clients to deliver outstanding customer experience. We combine talent, innovation, and industry expertise, supporting our clients in engaging with their customers, building loyalty, and maximising value with a strong commitment to the environment and society. We are an international company that provides customer experience services worldwide. With more than 200 sites in 24 countries on three continents and around 130,000 people speaking more than 30 languages, we adapt to each country, culture, and time zone. Our clients employ us to communicate with their customers in the most effective ways - this can be on the phone, via email, on the web through live chat or any social media channels. Why work for us? Konecta UK working culture of fun and sociable team environment Pension Scheme Eye test vouchers and discounts Discounted corporate gym membership with Nuffield Involvement with local charities and fundraising days Campaign specific benefits including discounts, incentives and prizes Recommend a friend scheme paid reward of £500+ Apprenticeships qualifications and career flight path schemes Perk Box: Recognition and reward schemes Cycle to work scheme Operational Days and Hours With given notice, Konecta reserves the right to change your working hours. Please note that whilst you will be supporting the Danone contract, whose opening hours are 7.30am - 4pm Monday to Friday and 8am - 1pm Saturday, your Konecta contracted hours will be 8am - 8pm Monday to Sunday. You may be required to cover evenings and weekends when required by the business. Systems & Training Full training will be given by Konecta and will include supporting ongoing training requirements for the duration of the project. You will also receive a full company induction that will include many areas such as Data Protection Act and all other systems and soft skills training. Achievement results and opportunity for Growth The suitable candidate will be welcomed into the team where they will work alongside established, skilled consultants to help "raise the bar" in terms of customer experience. Careline Advisors are required to meet established individual SMART objectives as set. Targets will be confirmed, but will include productivity, customer satisfaction, data capture accuracy and call quality targets. These will be communicated by the Team Leader (on behalf of the client). Growth and development are encouraged and supported and over time the team member will have the opportunity to progress their role and take on additional duties. This added responsibility being rewarded with a salary increase.
Early Talent Advisor Job Alerts Link Apply now Job Description Early Talent Advisor Job Location City: London Country/Region: United Kingdom Contract Type: Permanent Contract Full/Part Time: Full Time Remote/Onsite: On-site/Office based Travel Requirements: Occasional travel Requisition ID: 3279 Information at a Glance Join Our Team as an Early Talent Advisor at Bouygues Travaux Publics UK! (Part of Bouygues Construction). In this role you will be responsible for designing, delivering, and improving programmes that attract, recruit, and develop early career talent, including interns, apprentices, graduates and international candidates. You'll be at the heart of our emerging talent strategy, ensuring early career pipelines are aligned with long term workforce needs, leading initiatives that shape the future of our workforce. Join us, this is your chance to make a real impact in a fast-paced, international environment! Your skills profile should include CIPD qualified or working towards, degree in Human Resources, Business Administration, Communications or a related field or equivalent experience Experience in recruitment, early talent programmes, university relations, or HR Strong relationship building and communication skills Ability to manage multiple processes and stakeholders simultaneously Passion for early career development and talent growth Highly organised and Priority focussed, detail-oriented, and proactive in a fast-paced environment Digitally savvy with an understanding of LMS, MS Teams, MS Office and other tools Ability to maintain confidentiality and handle sensitive information French language skills (not essential) Key Responsibilities Talent Attraction & Branding Build strong relationships with universities, schools, training programmes, and community organisations Represent the company at career fairs, student events and information, guest lecture sessions Partner with Marketing to enhance employer branding targeted at early career audiences Recruitment & Selection Manage the full recruitment lifecycle for internships, graduate programmes, and early career roles Design and run assessment centres, case studies, interviews, and skills testing Develop structured internship, graduate, and apprenticeship programmesEvaluate and improve programmes based on participant and manager feedback Support and develop professional qualifications programmes, such as ICE (Institution of Civil Engineers) Diversity, Equity & Inclusion Lead initiatives to attract diverse early career talent pools. Partner with community organisations serving underrepresented groups. Ensure equitable hiring processes and inclusive programme design. Other areas or responsibility include: Stakeholder Partnership, Data, Reporting & Compliance Why Bouygues Travaux Publics (Part of Bouygues Construction) Day in day out our teams deliver some of the most technically innovative and challenging projects across the UK and the world. With a strong corporate culture our values reflect how we operate with Respect, Commitment, Pioneering, Sharing. We offer competitive basic salaries coupled with generous company benefits including: 26 days annual leave, increasing to 30 days 2 paid volunteering days a year Pension scheme Life insurance Private medical insurance Generous share scheme BY Extra - opt into lifestyle benefits Bouygues Travaux Publics is part of the Bouygues Group, a diverse global business which operates in the construction, engineering, energy, media and telecommunications markets. With annual sales of over €56,900 (December 2025)billion and operations in 80 countries, the financial strength of our group is a key differentiator in these challenging economic times. Be Yourself! Here at Bouygues Groupwe value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from under represented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. We are an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Apr 13, 2026
Full time
Early Talent Advisor Job Alerts Link Apply now Job Description Early Talent Advisor Job Location City: London Country/Region: United Kingdom Contract Type: Permanent Contract Full/Part Time: Full Time Remote/Onsite: On-site/Office based Travel Requirements: Occasional travel Requisition ID: 3279 Information at a Glance Join Our Team as an Early Talent Advisor at Bouygues Travaux Publics UK! (Part of Bouygues Construction). In this role you will be responsible for designing, delivering, and improving programmes that attract, recruit, and develop early career talent, including interns, apprentices, graduates and international candidates. You'll be at the heart of our emerging talent strategy, ensuring early career pipelines are aligned with long term workforce needs, leading initiatives that shape the future of our workforce. Join us, this is your chance to make a real impact in a fast-paced, international environment! Your skills profile should include CIPD qualified or working towards, degree in Human Resources, Business Administration, Communications or a related field or equivalent experience Experience in recruitment, early talent programmes, university relations, or HR Strong relationship building and communication skills Ability to manage multiple processes and stakeholders simultaneously Passion for early career development and talent growth Highly organised and Priority focussed, detail-oriented, and proactive in a fast-paced environment Digitally savvy with an understanding of LMS, MS Teams, MS Office and other tools Ability to maintain confidentiality and handle sensitive information French language skills (not essential) Key Responsibilities Talent Attraction & Branding Build strong relationships with universities, schools, training programmes, and community organisations Represent the company at career fairs, student events and information, guest lecture sessions Partner with Marketing to enhance employer branding targeted at early career audiences Recruitment & Selection Manage the full recruitment lifecycle for internships, graduate programmes, and early career roles Design and run assessment centres, case studies, interviews, and skills testing Develop structured internship, graduate, and apprenticeship programmesEvaluate and improve programmes based on participant and manager feedback Support and develop professional qualifications programmes, such as ICE (Institution of Civil Engineers) Diversity, Equity & Inclusion Lead initiatives to attract diverse early career talent pools. Partner with community organisations serving underrepresented groups. Ensure equitable hiring processes and inclusive programme design. Other areas or responsibility include: Stakeholder Partnership, Data, Reporting & Compliance Why Bouygues Travaux Publics (Part of Bouygues Construction) Day in day out our teams deliver some of the most technically innovative and challenging projects across the UK and the world. With a strong corporate culture our values reflect how we operate with Respect, Commitment, Pioneering, Sharing. We offer competitive basic salaries coupled with generous company benefits including: 26 days annual leave, increasing to 30 days 2 paid volunteering days a year Pension scheme Life insurance Private medical insurance Generous share scheme BY Extra - opt into lifestyle benefits Bouygues Travaux Publics is part of the Bouygues Group, a diverse global business which operates in the construction, engineering, energy, media and telecommunications markets. With annual sales of over €56,900 (December 2025)billion and operations in 80 countries, the financial strength of our group is a key differentiator in these challenging economic times. Be Yourself! Here at Bouygues Groupwe value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from under represented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. We are an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Customer Support Representative (Field-Based) Reading (must live within 1 hour) £37,000 per annum + excellent bonus & commission (guaranteed bonus for first 6 months) Field based role - 3 days per week on the road We are working on behalf of a well established and growing organisation within the heavy equipment sector to recruit a Customer Support Representative. This is a fantastic opportunity for a commercially minded, customer focused individual to join a dynamic aftersales team and play a key role in driving service and parts growth across a regional territory. This is a field based role, ideal for someone who enjoys being out with customers, building relationships, and identifying new business opportunities. The Role As a Customer Support Representative, you will be responsible for maximising aftersales revenue while ensuring outstanding customer satisfaction. You'll act as a trusted advisor to customers, promoting service solutions, parts, and digital offerings while identifying new opportunities for growth. Key Responsibilities Sales Growth & Customer Satisfaction Drive aftersales revenue by identifying customer needs and offering tailored solutions Build strong, long lasting customer relationships through proactive engagement Promote a positive health & safety culture at all times Aftersales Business Development Identify and secure new business opportunities within your region Follow up on leads and convert them into sales Promote genuine parts, lubricants, and consumables Sales Reporting & Market Insight Maintain accurate records of sales activity and customer interactions Provide regular performance updates to senior stakeholders Monitor and report on competitor activity and market trends Technical Inspections & Quotations Carry out on site machine inspections Produce quotations using internal systems Customer Engagement Support delivery and handover of new equipment Provide customer training and familiarisation Service & Digital Solutions Promote service agreements, extended warranties, and maintenance packages Support digital platforms and fleet management tools Operational Support Assist regional service and parts operations Provide cover for management when required About You Full UK driving licence Minimum 2 years' experience in a similar role (ideally within OEM/heavy equipment) Strong organisational and time management skills Excellent communication and relationship building ability Confident using IT systems including Microsoft Office Proactive, self motivated, and able to manage a busy workload Experience working with heavy machinery (e.g. excavators, loaders, diesel engines) Technical qualifications or background in plant equipment What's on Offer Competitive salary of £37,000 Excellent bonus and commission structure Guaranteed bonus for your first 6 months! Field based flexibility with autonomy in your role Opportunity to join a growing and supportive team Please apply if you would like to hear more or email CV directly.
Apr 13, 2026
Full time
Customer Support Representative (Field-Based) Reading (must live within 1 hour) £37,000 per annum + excellent bonus & commission (guaranteed bonus for first 6 months) Field based role - 3 days per week on the road We are working on behalf of a well established and growing organisation within the heavy equipment sector to recruit a Customer Support Representative. This is a fantastic opportunity for a commercially minded, customer focused individual to join a dynamic aftersales team and play a key role in driving service and parts growth across a regional territory. This is a field based role, ideal for someone who enjoys being out with customers, building relationships, and identifying new business opportunities. The Role As a Customer Support Representative, you will be responsible for maximising aftersales revenue while ensuring outstanding customer satisfaction. You'll act as a trusted advisor to customers, promoting service solutions, parts, and digital offerings while identifying new opportunities for growth. Key Responsibilities Sales Growth & Customer Satisfaction Drive aftersales revenue by identifying customer needs and offering tailored solutions Build strong, long lasting customer relationships through proactive engagement Promote a positive health & safety culture at all times Aftersales Business Development Identify and secure new business opportunities within your region Follow up on leads and convert them into sales Promote genuine parts, lubricants, and consumables Sales Reporting & Market Insight Maintain accurate records of sales activity and customer interactions Provide regular performance updates to senior stakeholders Monitor and report on competitor activity and market trends Technical Inspections & Quotations Carry out on site machine inspections Produce quotations using internal systems Customer Engagement Support delivery and handover of new equipment Provide customer training and familiarisation Service & Digital Solutions Promote service agreements, extended warranties, and maintenance packages Support digital platforms and fleet management tools Operational Support Assist regional service and parts operations Provide cover for management when required About You Full UK driving licence Minimum 2 years' experience in a similar role (ideally within OEM/heavy equipment) Strong organisational and time management skills Excellent communication and relationship building ability Confident using IT systems including Microsoft Office Proactive, self motivated, and able to manage a busy workload Experience working with heavy machinery (e.g. excavators, loaders, diesel engines) Technical qualifications or background in plant equipment What's on Offer Competitive salary of £37,000 Excellent bonus and commission structure Guaranteed bonus for your first 6 months! Field based flexibility with autonomy in your role Opportunity to join a growing and supportive team Please apply if you would like to hear more or email CV directly.
Retail Sales Executive Introduction Be part of a business transforming a nationally recognised retail product into something even more impactful. This is a field-based role where you'll build relationships, drive performance, and help generate funding for meaningful causes across the UK. Role Overview: Location: Field-based (Liverpool regional territory) Package: £30,000pa + company bonus + company car + excellent benefits Industry: Retail / FMCG / Field Sales What You'll Be Doing: Manage your own territory, building strong relationships with a network of retail partners Support retailers to improve in-store standards, maximise sales, and enhance customer experience Deliver marketing updates and key commercial messages aligned to wider business plans Use data and local insights to identify opportunities for growth and performance improvement Plan and execute effective store visits, ensuring KPIs are consistently met Provide training and guidance to retailers, ensuring compliance and best practice Collaborate across teams to share insight and improve ways of working Act as a trusted advisor, driving engagement and advocacy across your territory Main Skills Needed: Experience in sales or customer-facing roles (field-based experience is a plus) Strong commercial awareness with the ability to spot growth opportunities Confident communicator with a consultative approach to relationship building Comfortable delivering training and influencing stakeholders at all levels Ability to analyse data and translate it into actionable insights Organised and self-motivated, with strong territory planning skills IT literate with the flexibility to use different systems Full UK driving licence and willingness to travel regularly What's in It for You: Company bonus scheme and fully expensed company car Matched pension contributions up to 8.5% 26 days holiday + bank holidays + additional wellbeing days Private medical cover and income protection Flexible benefits including EV scheme, financial support services, and healthcare options Enhanced family leave policies £500 annual wellness allowance Employee assistance programme and discounted health assessments Paid volunteering days and matched charitable funding Ongoing learning and development to support your career growth If you're nodding along, let's take the next step. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
Apr 13, 2026
Full time
Retail Sales Executive Introduction Be part of a business transforming a nationally recognised retail product into something even more impactful. This is a field-based role where you'll build relationships, drive performance, and help generate funding for meaningful causes across the UK. Role Overview: Location: Field-based (Liverpool regional territory) Package: £30,000pa + company bonus + company car + excellent benefits Industry: Retail / FMCG / Field Sales What You'll Be Doing: Manage your own territory, building strong relationships with a network of retail partners Support retailers to improve in-store standards, maximise sales, and enhance customer experience Deliver marketing updates and key commercial messages aligned to wider business plans Use data and local insights to identify opportunities for growth and performance improvement Plan and execute effective store visits, ensuring KPIs are consistently met Provide training and guidance to retailers, ensuring compliance and best practice Collaborate across teams to share insight and improve ways of working Act as a trusted advisor, driving engagement and advocacy across your territory Main Skills Needed: Experience in sales or customer-facing roles (field-based experience is a plus) Strong commercial awareness with the ability to spot growth opportunities Confident communicator with a consultative approach to relationship building Comfortable delivering training and influencing stakeholders at all levels Ability to analyse data and translate it into actionable insights Organised and self-motivated, with strong territory planning skills IT literate with the flexibility to use different systems Full UK driving licence and willingness to travel regularly What's in It for You: Company bonus scheme and fully expensed company car Matched pension contributions up to 8.5% 26 days holiday + bank holidays + additional wellbeing days Private medical cover and income protection Flexible benefits including EV scheme, financial support services, and healthcare options Enhanced family leave policies £500 annual wellness allowance Employee assistance programme and discounted health assessments Paid volunteering days and matched charitable funding Ongoing learning and development to support your career growth If you're nodding along, let's take the next step. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
Retail Sales Executive Introduction Be part of a business transforming a nationally recognised retail product into something even more impactful. This is a field-based role where you'll build relationships, drive performance, and help generate funding for meaningful causes across the UK. Role Overview: Location: Field-based (Eltham regional territory) Package: £30,000pa + company bonus + company car + excellent benefits Industry: Retail / FMCG / Field Sales What You'll Be Doing: Manage your own territory, building strong relationships with a network of retail partners Support retailers to improve in-store standards, maximise sales, and enhance customer experience Deliver marketing updates and key commercial messages aligned to wider business plans Use data and local insights to identify opportunities for growth and performance improvement Plan and execute effective store visits, ensuring KPIs are consistently met Provide training and guidance to retailers, ensuring compliance and best practice Collaborate across teams to share insight and improve ways of working Act as a trusted advisor, driving engagement and advocacy across your territory Main Skills Needed: Experience in sales or customer-facing roles (field-based experience is a plus) Strong commercial awareness with the ability to spot growth opportunities Confident communicator with a consultative approach to relationship building Comfortable delivering training and influencing stakeholders at all levels Ability to analyse data and translate it into actionable insights Organised and self-motivated, with strong territory planning skills IT literate with the flexibility to use different systems Full UK driving licence and willingness to travel regularly What's in It for You: Company bonus scheme and fully expensed company car Matched pension contributions up to 8.5% 26 days holiday + bank holidays + additional wellbeing days Private medical cover and income protection Flexible benefits including EV scheme, financial support services, and healthcare options Enhanced family leave policies £500 annual wellness allowance Employee assistance programme and discounted health assessments Paid volunteering days and matched charitable funding Ongoing learning and development to support your career growth If you're nodding along, let's take the next step. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
Apr 13, 2026
Full time
Retail Sales Executive Introduction Be part of a business transforming a nationally recognised retail product into something even more impactful. This is a field-based role where you'll build relationships, drive performance, and help generate funding for meaningful causes across the UK. Role Overview: Location: Field-based (Eltham regional territory) Package: £30,000pa + company bonus + company car + excellent benefits Industry: Retail / FMCG / Field Sales What You'll Be Doing: Manage your own territory, building strong relationships with a network of retail partners Support retailers to improve in-store standards, maximise sales, and enhance customer experience Deliver marketing updates and key commercial messages aligned to wider business plans Use data and local insights to identify opportunities for growth and performance improvement Plan and execute effective store visits, ensuring KPIs are consistently met Provide training and guidance to retailers, ensuring compliance and best practice Collaborate across teams to share insight and improve ways of working Act as a trusted advisor, driving engagement and advocacy across your territory Main Skills Needed: Experience in sales or customer-facing roles (field-based experience is a plus) Strong commercial awareness with the ability to spot growth opportunities Confident communicator with a consultative approach to relationship building Comfortable delivering training and influencing stakeholders at all levels Ability to analyse data and translate it into actionable insights Organised and self-motivated, with strong territory planning skills IT literate with the flexibility to use different systems Full UK driving licence and willingness to travel regularly What's in It for You: Company bonus scheme and fully expensed company car Matched pension contributions up to 8.5% 26 days holiday + bank holidays + additional wellbeing days Private medical cover and income protection Flexible benefits including EV scheme, financial support services, and healthcare options Enhanced family leave policies £500 annual wellness allowance Employee assistance programme and discounted health assessments Paid volunteering days and matched charitable funding Ongoing learning and development to support your career growth If you're nodding along, let's take the next step. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
Retail Sales Executive Introduction Be part of a business transforming a nationally recognised retail product into something even more impactful. This is a field-based role where you'll build relationships, drive performance, and help generate funding for meaningful causes across the UK. Role Overview: Location: Field-based (Croydon regional territory) Package: £30,000pa + company bonus + company car + excellent benefits Industry: Retail / FMCG / Field Sales What You'll Be Doing: Manage your own territory, building strong relationships with a network of retail partners Support retailers to improve in-store standards, maximise sales, and enhance customer experience Deliver marketing updates and key commercial messages aligned to wider business plans Use data and local insights to identify opportunities for growth and performance improvement Plan and execute effective store visits, ensuring KPIs are consistently met Provide training and guidance to retailers, ensuring compliance and best practice Collaborate across teams to share insight and improve ways of working Act as a trusted advisor, driving engagement and advocacy across your territory Main Skills Needed: Experience in sales or customer-facing roles (field-based experience is a plus) Strong commercial awareness with the ability to spot growth opportunities Confident communicator with a consultative approach to relationship building Comfortable delivering training and influencing stakeholders at all levels Ability to analyse data and translate it into actionable insights Organised and self-motivated, with strong territory planning skills IT literate with the flexibility to use different systems Full UK driving licence and willingness to travel regularly What's in It for You: Company bonus scheme and fully expensed company car Matched pension contributions up to 8.5% 26 days holiday + bank holidays + additional wellbeing days Private medical cover and income protection Flexible benefits including EV scheme, financial support services, and healthcare options Enhanced family leave policies £500 annual wellness allowance Employee assistance programme and discounted health assessments Paid volunteering days and matched charitable funding Ongoing learning and development to support your career growth If you're nodding along, let's take the next step. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
Apr 13, 2026
Full time
Retail Sales Executive Introduction Be part of a business transforming a nationally recognised retail product into something even more impactful. This is a field-based role where you'll build relationships, drive performance, and help generate funding for meaningful causes across the UK. Role Overview: Location: Field-based (Croydon regional territory) Package: £30,000pa + company bonus + company car + excellent benefits Industry: Retail / FMCG / Field Sales What You'll Be Doing: Manage your own territory, building strong relationships with a network of retail partners Support retailers to improve in-store standards, maximise sales, and enhance customer experience Deliver marketing updates and key commercial messages aligned to wider business plans Use data and local insights to identify opportunities for growth and performance improvement Plan and execute effective store visits, ensuring KPIs are consistently met Provide training and guidance to retailers, ensuring compliance and best practice Collaborate across teams to share insight and improve ways of working Act as a trusted advisor, driving engagement and advocacy across your territory Main Skills Needed: Experience in sales or customer-facing roles (field-based experience is a plus) Strong commercial awareness with the ability to spot growth opportunities Confident communicator with a consultative approach to relationship building Comfortable delivering training and influencing stakeholders at all levels Ability to analyse data and translate it into actionable insights Organised and self-motivated, with strong territory planning skills IT literate with the flexibility to use different systems Full UK driving licence and willingness to travel regularly What's in It for You: Company bonus scheme and fully expensed company car Matched pension contributions up to 8.5% 26 days holiday + bank holidays + additional wellbeing days Private medical cover and income protection Flexible benefits including EV scheme, financial support services, and healthcare options Enhanced family leave policies £500 annual wellness allowance Employee assistance programme and discounted health assessments Paid volunteering days and matched charitable funding Ongoing learning and development to support your career growth If you're nodding along, let's take the next step. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.