Customer Service Advisor - Account Coordinator Managing customer relationships, orders, and enquiries in a dynamic manufacturing environment. My client is an industry-leading manufacturer, known for both the quality of their products and their exceptional customer service. They are a well-established, supportive business with excellent staff retention and a strong reputation within their field. Due to a recent internal change, they are now looking to recruit an additional Customer Support / Account Coordinator to join their team. Full-time Monday - Friday 9:00am - 5:00pm Newcastle-under-Lyme Office based £25k - £27k Role This is a varied and fast-paced position where you will manage and support a portfolio of existing, new, and prospective customers, ensuring a consistently high level of service is delivered. Working closely with both the Customer Support and Sales teams, you will act as a key point of contact, handling enquiries, processing orders, and supporting the wider business. Day-to-day responsibilities will include: Managing customer enquiries via email and telephone, ensuring prompt and professional responses Processing sales orders, preparing quotations, and generating invoices Handling customer complaints with urgency and care, ensuring resolution within set timeframes Interpreting customer requirements, including working from lists and technical plans Supporting with breakdown-related queries and requests Assisting with answering incoming calls in a timely and professional manner Working closely with a designated Sales Executive to ensure a seamless customer journey Attending internal meetings, external customer meetings, and occasional site visits (accompanied by the sales team) Maintaining accurate customer records and updating internal systems Building strong working relationships across departments to support efficient service delivery Following company processes and contributing to continuous improvement Requirements To be successful in this role, you will have previous experience within a customer service and/or sales administration environment, ideally within a B2B setting. You will also demonstrate: Excellent attention to detail and a high level of accuracy Strong communication skills, both written and verbal Confidence in handling customer calls and managing queries Good working knowledge of Excel (basic to intermediate) Strong organisational and time management skills, with the ability to prioritise effectively A proactive, flexible approach and willingness to support colleagues A positive attitude and strong team ethic Additional Information 33 days holiday (including bank holidays) Healthcare cash plan (after probation) Income protection (after qualifying period) Death in service Pension scheme Free on-site parking Employee recognition schemes Supportive, family-run environment with excellent staff retention If you have the relevant experience and would like to learn more, please contact Safer Hand Solutions and ask for Hannah Kirk, or apply directly for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client. Due to the volume of applications, only shortlisted candidates will be contacted; however, we may retain your details for future opportunities.
Apr 28, 2026
Full time
Customer Service Advisor - Account Coordinator Managing customer relationships, orders, and enquiries in a dynamic manufacturing environment. My client is an industry-leading manufacturer, known for both the quality of their products and their exceptional customer service. They are a well-established, supportive business with excellent staff retention and a strong reputation within their field. Due to a recent internal change, they are now looking to recruit an additional Customer Support / Account Coordinator to join their team. Full-time Monday - Friday 9:00am - 5:00pm Newcastle-under-Lyme Office based £25k - £27k Role This is a varied and fast-paced position where you will manage and support a portfolio of existing, new, and prospective customers, ensuring a consistently high level of service is delivered. Working closely with both the Customer Support and Sales teams, you will act as a key point of contact, handling enquiries, processing orders, and supporting the wider business. Day-to-day responsibilities will include: Managing customer enquiries via email and telephone, ensuring prompt and professional responses Processing sales orders, preparing quotations, and generating invoices Handling customer complaints with urgency and care, ensuring resolution within set timeframes Interpreting customer requirements, including working from lists and technical plans Supporting with breakdown-related queries and requests Assisting with answering incoming calls in a timely and professional manner Working closely with a designated Sales Executive to ensure a seamless customer journey Attending internal meetings, external customer meetings, and occasional site visits (accompanied by the sales team) Maintaining accurate customer records and updating internal systems Building strong working relationships across departments to support efficient service delivery Following company processes and contributing to continuous improvement Requirements To be successful in this role, you will have previous experience within a customer service and/or sales administration environment, ideally within a B2B setting. You will also demonstrate: Excellent attention to detail and a high level of accuracy Strong communication skills, both written and verbal Confidence in handling customer calls and managing queries Good working knowledge of Excel (basic to intermediate) Strong organisational and time management skills, with the ability to prioritise effectively A proactive, flexible approach and willingness to support colleagues A positive attitude and strong team ethic Additional Information 33 days holiday (including bank holidays) Healthcare cash plan (after probation) Income protection (after qualifying period) Death in service Pension scheme Free on-site parking Employee recognition schemes Supportive, family-run environment with excellent staff retention If you have the relevant experience and would like to learn more, please contact Safer Hand Solutions and ask for Hannah Kirk, or apply directly for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client. Due to the volume of applications, only shortlisted candidates will be contacted; however, we may retain your details for future opportunities.
Job Purpose The Fertiliser Sales Specialist is responsible for driving profitable sales growth across the company's fertiliser portfolio. This role focuses on developing new business, strengthening relationships with existing customers, and promoting the value of our products through a consultative, solution-oriented approach. Acting as a trusted advisor to farmers and channel partners, the Specialist will represent the company within the UK crop input market - delivering consistent sales results, excellent customer service, and long-term customer retention. The Specialist will bring strong agricultural knowledge, particularly in fertiliser products and on-farm application, enabling them to confidently engage with customers and support data-driven purchasing decisions. Main Responsibilities Sales & Business Development Drive sales growth of fertilisers and related products across a defined UK territory. Build and maintain strong commercial relationships with farmers, distributors, and key industry stakeholders. Identify, qualify, and convert new business opportunities to increase market share. Understand customer objectives and provide tailored fertiliser solutions to enhance crop yield and farm profitability. Collaborate with marketing and commercial teams to plan and execute promotional campaigns and sales initiatives. Product Knowledge and Technical Expertise: Maintain up-to-date knowledge of fertiliser products, application techniques, industry standards, and environmental regulations. Provide expert advice on product selection based on soil structure, crop rotation, sustainability, and compliance considerations. Support customers through farm visits, field trials, demonstrations, and workshops to showcase product performance and value. Customer Service & Relationship Management: Deliver a high standard of customer support from enquiry to after-sales service. Resolve technical or service issues promptly and professionally to build trust and customer loyalty. Act as a reliable point of contact for advice, troubleshooting, and ongoing support. Market Analysis & Reporting: Monitor market trends, competitor activity, and emerging opportunities to inform sales strategies. Prepare accurate sales forecasts, regional business plans, and performance reports. Analyse sales data and customer insights to refine strategies and drive revenue growth. Profile Proven sales experience, ideally within the agricultural or crop input sector. FACTS qualified (or willingness to achieve certification within 12 months). Excellent communication, presentation, and relationship-building skills. Strong negotiation and problem-solving abilities. Self-motivated with the ability to work independently and collaboratively. Degree (or equivalent qualification) in Agriculture, Horticulture, or a related field preferred. Full UK driving licence and willingness to travel regularly within the region.
Apr 28, 2026
Full time
Job Purpose The Fertiliser Sales Specialist is responsible for driving profitable sales growth across the company's fertiliser portfolio. This role focuses on developing new business, strengthening relationships with existing customers, and promoting the value of our products through a consultative, solution-oriented approach. Acting as a trusted advisor to farmers and channel partners, the Specialist will represent the company within the UK crop input market - delivering consistent sales results, excellent customer service, and long-term customer retention. The Specialist will bring strong agricultural knowledge, particularly in fertiliser products and on-farm application, enabling them to confidently engage with customers and support data-driven purchasing decisions. Main Responsibilities Sales & Business Development Drive sales growth of fertilisers and related products across a defined UK territory. Build and maintain strong commercial relationships with farmers, distributors, and key industry stakeholders. Identify, qualify, and convert new business opportunities to increase market share. Understand customer objectives and provide tailored fertiliser solutions to enhance crop yield and farm profitability. Collaborate with marketing and commercial teams to plan and execute promotional campaigns and sales initiatives. Product Knowledge and Technical Expertise: Maintain up-to-date knowledge of fertiliser products, application techniques, industry standards, and environmental regulations. Provide expert advice on product selection based on soil structure, crop rotation, sustainability, and compliance considerations. Support customers through farm visits, field trials, demonstrations, and workshops to showcase product performance and value. Customer Service & Relationship Management: Deliver a high standard of customer support from enquiry to after-sales service. Resolve technical or service issues promptly and professionally to build trust and customer loyalty. Act as a reliable point of contact for advice, troubleshooting, and ongoing support. Market Analysis & Reporting: Monitor market trends, competitor activity, and emerging opportunities to inform sales strategies. Prepare accurate sales forecasts, regional business plans, and performance reports. Analyse sales data and customer insights to refine strategies and drive revenue growth. Profile Proven sales experience, ideally within the agricultural or crop input sector. FACTS qualified (or willingness to achieve certification within 12 months). Excellent communication, presentation, and relationship-building skills. Strong negotiation and problem-solving abilities. Self-motivated with the ability to work independently and collaboratively. Degree (or equivalent qualification) in Agriculture, Horticulture, or a related field preferred. Full UK driving licence and willingness to travel regularly within the region.
Location: London (Hybrid - approx. 2 days/month onsite) Contract Duration: 6 months (potential 6-month extension) Rate: 235 per day (PAYE) Overview Our global IT client is seeking a Sales Excellence Specialist to support senior leadership within a fast-paced, matrixed environment. This role is suited to an individual who excels at driving operational discipline, enabling sales teams, and delivering data-driven insights that influence business performance. You will work closely with Sales Leadership to improve pipeline health, forecasting accuracy, and execution consistency, while maintaining a structured Rhythm of Business (ROB) cadence. This is a highly visible role requiring strong stakeholder engagement, strategic thinking, and hands-on operational expertise. About the Role You will join a high-impact Sales Enablement & Operations function responsible for translating commercial strategy into effective execution. The team works cross-functionally to drive performance, alignment, and transformation across the business. This role offers the opportunity to influence strategic sales outcomes, improve operational effectiveness, and contribute to ongoing transformation initiatives within a dynamic environment. Key Responsibilities Business Partnership & Sales Support Act as a trusted advisor to Sales Leadership, supporting opportunity management strategies (upsell, cross-sell, renewals, recapture) Support the operationalisation of sales priorities and accelerate deal progression Pipeline Management & Forecasting Drive pipeline discipline and ensure adherence to sales processes and standards Monitor pipeline health, identify risks, and promote best practices in forecasting and reporting Rhythm of Business (ROB) Orchestrate ROB cadence, including calls, action tracking, and risk management Ensure alignment across teams, segments, and stakeholders Sales Execution & Planning Support quarterly and long-term planning cycles, including forward financial year planning Enable sales teams to execute against strategic priorities using structured methodologies Operational Excellence & Transformation Contribute to process improvements and change management initiatives Identify and help remove sales blockers, improving efficiency and increasing customer-facing time Data & Insights Analyse data using Excel and reporting tools to generate clear, actionable insights Present findings effectively to senior stakeholders Innovation & AI Enablement Identify opportunities to embed AI-driven insights and automation into sales processes Support more predictive, data-informed decision-making Key Requirements Proven experience in Sales Operations, Sales Excellence, or a related field Experience supporting senior stakeholders (SLT level) Strong pipeline management, forecasting, and reporting expertise Experience running ROB cadence and driving execution discipline Advanced Excel and data analysis skills Ability to translate complex data into clear, actionable insights Strong stakeholder management and communication skills Self-starter with the ability to work independently and drive outcomes Please apply as soon as possible, as applications will be reviewed as they are received. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 28, 2026
Contractor
Location: London (Hybrid - approx. 2 days/month onsite) Contract Duration: 6 months (potential 6-month extension) Rate: 235 per day (PAYE) Overview Our global IT client is seeking a Sales Excellence Specialist to support senior leadership within a fast-paced, matrixed environment. This role is suited to an individual who excels at driving operational discipline, enabling sales teams, and delivering data-driven insights that influence business performance. You will work closely with Sales Leadership to improve pipeline health, forecasting accuracy, and execution consistency, while maintaining a structured Rhythm of Business (ROB) cadence. This is a highly visible role requiring strong stakeholder engagement, strategic thinking, and hands-on operational expertise. About the Role You will join a high-impact Sales Enablement & Operations function responsible for translating commercial strategy into effective execution. The team works cross-functionally to drive performance, alignment, and transformation across the business. This role offers the opportunity to influence strategic sales outcomes, improve operational effectiveness, and contribute to ongoing transformation initiatives within a dynamic environment. Key Responsibilities Business Partnership & Sales Support Act as a trusted advisor to Sales Leadership, supporting opportunity management strategies (upsell, cross-sell, renewals, recapture) Support the operationalisation of sales priorities and accelerate deal progression Pipeline Management & Forecasting Drive pipeline discipline and ensure adherence to sales processes and standards Monitor pipeline health, identify risks, and promote best practices in forecasting and reporting Rhythm of Business (ROB) Orchestrate ROB cadence, including calls, action tracking, and risk management Ensure alignment across teams, segments, and stakeholders Sales Execution & Planning Support quarterly and long-term planning cycles, including forward financial year planning Enable sales teams to execute against strategic priorities using structured methodologies Operational Excellence & Transformation Contribute to process improvements and change management initiatives Identify and help remove sales blockers, improving efficiency and increasing customer-facing time Data & Insights Analyse data using Excel and reporting tools to generate clear, actionable insights Present findings effectively to senior stakeholders Innovation & AI Enablement Identify opportunities to embed AI-driven insights and automation into sales processes Support more predictive, data-informed decision-making Key Requirements Proven experience in Sales Operations, Sales Excellence, or a related field Experience supporting senior stakeholders (SLT level) Strong pipeline management, forecasting, and reporting expertise Experience running ROB cadence and driving execution discipline Advanced Excel and data analysis skills Ability to translate complex data into clear, actionable insights Strong stakeholder management and communication skills Self-starter with the ability to work independently and drive outcomes Please apply as soon as possible, as applications will be reviewed as they are received. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Assistant Service manager/Senior Service Advisor About the role We are excited to be recruiting for Assistant Service Manager/Senior Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. You will be responsible for ensuring that the aftersales department achieves target objectives click apply for full job details
Apr 28, 2026
Full time
Assistant Service manager/Senior Service Advisor About the role We are excited to be recruiting for Assistant Service Manager/Senior Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. You will be responsible for ensuring that the aftersales department achieves target objectives click apply for full job details
The Portfolio Group are proudly partnered with a global consultancy, and we are looking for a Sales Support Health and Safety Advisor to support their business goals. My client is a leading HR and H&S Saas software business, the only software powered by HR, health & safety, and legal experts. Offering businesses everything they need to simply manage employee details and access to online tools and support. They are on a mission to transform people management for businesses. Since 2015, they have been making life easier for employers with their range of innovative software, providing HR, H&S, and business support to over 95,000 businesses globally. Job Overview To provide health and safety advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of H&S in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Key Responsibilities To ensure that personal knowledge of H&S and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. What you bring to the team Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 51501SK INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 27, 2026
Full time
The Portfolio Group are proudly partnered with a global consultancy, and we are looking for a Sales Support Health and Safety Advisor to support their business goals. My client is a leading HR and H&S Saas software business, the only software powered by HR, health & safety, and legal experts. Offering businesses everything they need to simply manage employee details and access to online tools and support. They are on a mission to transform people management for businesses. Since 2015, they have been making life easier for employers with their range of innovative software, providing HR, H&S, and business support to over 95,000 businesses globally. Job Overview To provide health and safety advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services so that prospects will sign up. The role requires you to work in a team providing legally compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal. Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of H&S in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and this risk this presents. Key Responsibilities To ensure that personal knowledge of H&S and best practice is continually updated. To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. To build relationships with BDMs in order to increase trust and use of the service. To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. To provide clients with supporting information/documentation to assist them in the advice provided where applicable. To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. To record contacts with BDMs to aid reporting to Management. To follow internal protocols for managing and escalating cases where applicable. To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. To attend the company sales and advice conference and any training when required. To offer the clients options regarding the take up of other products we provide and make such recommendations accordingly. To present internal training/buzz sessions and external webinars. To help to develop the New Business Support Team. To carry out other tasks that are deemed necessary by the Management Team. What you bring to the team Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks 51501SK INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
About the role Sytner Group is looking for a motivated and experienced Parts Sales Advisor to join our team at Maranello Classic Parts, the only worldwide Ferrari authorised classic parts distributor. This role is for an enthusiastic and hardworking person with a strong knowledge of motor vehicles and parts. The objective for this business is to support the continued growth and development of Maranello Classic Parts who ensure that the heritage of Ferrari vehicles of the past and present are preserved, ranging from 1947 up to the modern supercar of today. This very interesting and unique business ensures the continued supply and organisation of remanufacturing of parts to the original specification. New lines are being continually added to the range and continued expansion demands that our team is strengthened. You will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with any queries regarding parts. About you You will need to have a confident and inquisitive attitude, fine attention to detail and be self-motivated with the ability to follow processes. The successful candidate will be articulate and numerate with strong communication skills and capable of consistently delivering the highest standards of service to our global customer base Ideally you will be experienced in the Ferrari and Maserati brand, however strong applications that show a true depth of past experience working within the classic car parts industry or a motor trade/dealer parts department would be considered. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. You will need to live within reasonable travelling distance from Egham, Surrey U.K. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Apr 27, 2026
Full time
About the role Sytner Group is looking for a motivated and experienced Parts Sales Advisor to join our team at Maranello Classic Parts, the only worldwide Ferrari authorised classic parts distributor. This role is for an enthusiastic and hardworking person with a strong knowledge of motor vehicles and parts. The objective for this business is to support the continued growth and development of Maranello Classic Parts who ensure that the heritage of Ferrari vehicles of the past and present are preserved, ranging from 1947 up to the modern supercar of today. This very interesting and unique business ensures the continued supply and organisation of remanufacturing of parts to the original specification. New lines are being continually added to the range and continued expansion demands that our team is strengthened. You will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with any queries regarding parts. About you You will need to have a confident and inquisitive attitude, fine attention to detail and be self-motivated with the ability to follow processes. The successful candidate will be articulate and numerate with strong communication skills and capable of consistently delivering the highest standards of service to our global customer base Ideally you will be experienced in the Ferrari and Maserati brand, however strong applications that show a true depth of past experience working within the classic car parts industry or a motor trade/dealer parts department would be considered. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. You will need to live within reasonable travelling distance from Egham, Surrey U.K. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Our client, a very reputable firm are looking to appoint a Conveyancing Paralegal to join their team based in Sheffield. You will be tasked with assisting & supporting fee earners within the team. This opportunity will suit an experienced Conveyancing Paralegal who is looking to make a difference to a team/business. To be considered for the role, you'll require the following essentials: Experience of working within the Legal Sector Experience & knowledge of the Conveyancing process Proven experience of supporting fee earners Knowledge of MS Office & Case Management Systems Excellent communication skills - both written & verbal Strong organisational skills High attention to detail Within this position, you'll also be: Assisting on a varied caseload of residential property transactions Dealing with client enquiries, providing updates & taking instructions Preparing of correspondence, forms & documents in relation to instructions & supervision Assisting fee earners with the management & progression of transactions Preparing of sale contracts & relevant support documentation Facilitating exchange of contracts in relation to instructions Preparing & arranging of financial statements, SDLT Submissions & Certificates of Title for Advance Funds Ensuring all new build warranties are submitted & intercepted as soon as possible Dealing with the preparation of any Help to Buy Incentives Acting as a point of contact for clients via telephone & face to face, recording accurate messages Liaising with clients, estate agents, financial advisors, mortgage lenders & other law firms as required Building & maintaining of relationships with clients & third parties Drafting mortgage reports Flagging to fee earner potential inaccuracies in mortgage offer Drafting search reports Flagging to fee earner potential issues with searches Drafting & issuing contract packs Drafting SDLT returns Drafting legal forms & documents (TR1, Deeds etc) Sending documents to clients for signing Reviewing sales enquiries on simple transactions Ordering searches Ordering SIM Searches Liaising with giftor to obtain ID, statements & declaration Completing initial compliance checks for fee earner approval Completing completion set ups Preparing handover for completion Conducting exchanges & completions under supervision Reporting to lender on inaccuracies in mortgage offer Raising relevant enquiries on search results Independently running complex sale matters & simple freehold purchases Conducting initial source of funds review on purchase Checking ledger handbooks to ensure compliance Salary & Working Hours Salary is £26,000 - £30,000 per annum, dependant on experience Working Hours are Monday - Friday, 9am - 5pm with 1 hours' lunch Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available -
Apr 27, 2026
Full time
Our client, a very reputable firm are looking to appoint a Conveyancing Paralegal to join their team based in Sheffield. You will be tasked with assisting & supporting fee earners within the team. This opportunity will suit an experienced Conveyancing Paralegal who is looking to make a difference to a team/business. To be considered for the role, you'll require the following essentials: Experience of working within the Legal Sector Experience & knowledge of the Conveyancing process Proven experience of supporting fee earners Knowledge of MS Office & Case Management Systems Excellent communication skills - both written & verbal Strong organisational skills High attention to detail Within this position, you'll also be: Assisting on a varied caseload of residential property transactions Dealing with client enquiries, providing updates & taking instructions Preparing of correspondence, forms & documents in relation to instructions & supervision Assisting fee earners with the management & progression of transactions Preparing of sale contracts & relevant support documentation Facilitating exchange of contracts in relation to instructions Preparing & arranging of financial statements, SDLT Submissions & Certificates of Title for Advance Funds Ensuring all new build warranties are submitted & intercepted as soon as possible Dealing with the preparation of any Help to Buy Incentives Acting as a point of contact for clients via telephone & face to face, recording accurate messages Liaising with clients, estate agents, financial advisors, mortgage lenders & other law firms as required Building & maintaining of relationships with clients & third parties Drafting mortgage reports Flagging to fee earner potential inaccuracies in mortgage offer Drafting search reports Flagging to fee earner potential issues with searches Drafting & issuing contract packs Drafting SDLT returns Drafting legal forms & documents (TR1, Deeds etc) Sending documents to clients for signing Reviewing sales enquiries on simple transactions Ordering searches Ordering SIM Searches Liaising with giftor to obtain ID, statements & declaration Completing initial compliance checks for fee earner approval Completing completion set ups Preparing handover for completion Conducting exchanges & completions under supervision Reporting to lender on inaccuracies in mortgage offer Raising relevant enquiries on search results Independently running complex sale matters & simple freehold purchases Conducting initial source of funds review on purchase Checking ledger handbooks to ensure compliance Salary & Working Hours Salary is £26,000 - £30,000 per annum, dependant on experience Working Hours are Monday - Friday, 9am - 5pm with 1 hours' lunch Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available -
A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual t click apply for full job details
Apr 27, 2026
Full time
A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual t click apply for full job details
Field Sales (Machinery Parts and Attachments) £30,000 - £32,000 (OTE £40K) + Bonus + Company Car + 30 Days Holiday + Training + Progression + Benefits Glasgow Are you a Parts Advisor or sales person with knowledge of machinery parts looking for an autonomous field based role where you'll be building relationships and representing a well known, trusted brand? Do you want a lucrative, field based, c click apply for full job details
Apr 27, 2026
Full time
Field Sales (Machinery Parts and Attachments) £30,000 - £32,000 (OTE £40K) + Bonus + Company Car + 30 Days Holiday + Training + Progression + Benefits Glasgow Are you a Parts Advisor or sales person with knowledge of machinery parts looking for an autonomous field based role where you'll be building relationships and representing a well known, trusted brand? Do you want a lucrative, field based, c click apply for full job details
Role: HSE Advisor Salary: £38,487 Location: Chandlers Ford / Hybrid Do you have a track record of leading risk assessments, conducting audits, and ensuring a proactive safety culture? Have you lead safety incident investigations and implemented safety improvements that have made a real impact? If so, we have an exciting opportunity for you! We're hiring an HSE Advisor to join Luxion Group, this is an important role that will help us to continue to grow and shape our safety strategy! The role As a HSE Advisor focusing on field, office and warehouse operations, you will play a key role in identifying, assessing and mitigating risk across the organisation, ensuring compliance with all relevant HSE standards. You will lead and support HSE audits, ensuring they are delivered in line with schedule, while identifying opportunities for continuous improvement. There's a big focus on engaging people, whether that's through training, induction or building strong relationships on site to increase awareness and promote a positive safety culture across the business. You'll also take ownership and support incident reporting and investigations, identifying root causes and implementing effective actions to prevent reoccurrence. This is a great opportunity to step into a role where you make an impact and contribute to the ongoing development of HSE. What We're Looking For We're looking for an experience, ambitious HSE Advisor, you'll bring a NEBOSH level 3 qualification, along with proven experience as a HSE professional. You're a natural at spotting hazards, driving risks down, and leading risk assessments, audits, and incident investigations. You'll run emergency drills, build professional relationships, and produce clear HSE documents. Approachable, open minded, and self-sufficient, you'll engage at all levels and foster a safety-first mindset. If you're ready to grow and make a real impact, we want to hear from you! The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Apr 27, 2026
Full time
Role: HSE Advisor Salary: £38,487 Location: Chandlers Ford / Hybrid Do you have a track record of leading risk assessments, conducting audits, and ensuring a proactive safety culture? Have you lead safety incident investigations and implemented safety improvements that have made a real impact? If so, we have an exciting opportunity for you! We're hiring an HSE Advisor to join Luxion Group, this is an important role that will help us to continue to grow and shape our safety strategy! The role As a HSE Advisor focusing on field, office and warehouse operations, you will play a key role in identifying, assessing and mitigating risk across the organisation, ensuring compliance with all relevant HSE standards. You will lead and support HSE audits, ensuring they are delivered in line with schedule, while identifying opportunities for continuous improvement. There's a big focus on engaging people, whether that's through training, induction or building strong relationships on site to increase awareness and promote a positive safety culture across the business. You'll also take ownership and support incident reporting and investigations, identifying root causes and implementing effective actions to prevent reoccurrence. This is a great opportunity to step into a role where you make an impact and contribute to the ongoing development of HSE. What We're Looking For We're looking for an experience, ambitious HSE Advisor, you'll bring a NEBOSH level 3 qualification, along with proven experience as a HSE professional. You're a natural at spotting hazards, driving risks down, and leading risk assessments, audits, and incident investigations. You'll run emergency drills, build professional relationships, and produce clear HSE documents. Approachable, open minded, and self-sufficient, you'll engage at all levels and foster a safety-first mindset. If you're ready to grow and make a real impact, we want to hear from you! The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Lead Technical Services Division: Service Delivery & Security Reports to: Director Infrastructure Services Direct Reports: 6 What you become a part of As Lead Technical Services, you will play a critical leadership role within BPT (our internal IT function), providing both disciplinary and technical direction for our global Technical Services landscape. You will oversee SAP platforms, database services, batch management, integration services, and vendor supported capabilities that underpin operational excellence across CCEP. You will collaborate closely with peers across BPT towers, operational teams, and global stakeholders to ensure that Technical Services remain stable, secure, and high performing. This role directly supports the reliability of our core enterprise systems and the seamless integration between SAP and connected applications ensuring continuity for CCEP's global operations. What you will do Service Leadership & Delivery Ensure stable, efficient and effective global service delivery operations across all BPT Technical Services, technologies, and platforms. Manage all activities required to achieve agreed service levels and operational outcomes. Oversee SAP Basis operations, ensuring high availability, reliable maintenance, proactive monitoring and continuous enhancement of SAP systems. Lead database services covering performance, stability, administration, and infrastructure alignment for SAP and related environments. Manage batch management services including monitoring, maintenance, job scheduling and execution. Lead integration services across multiple platforms (e.g., SAP PO, WebMethods, SAP CPI, SAP CI DS, SAP SLT, Azure Integration Services, MuleSoft), ensuring timely monitoring, alerting, maintenance, enhancements and issue resolution. Maintain continuous collaboration with other BPT teams and related stakeholders across CCEP globally. Ensure timely resolution and communication of operational disruptions related to SAP systems, databases, batch services, and integration platforms. Continuous Improvement & Governance Drive ongoing improvement across cost efficiency, service quality, stability, and delivery timelines. Work with governance boards (e.g., Change Advisory Board) to ensure controlled, compliant and risk aware service delivery. Define and implement procedures for monitoring, controlling and analysing service performance against SLAs and service requirements. Use relevant monitoring and alerting tools (e.g., AppDynamics) to maintain visibility of system health and performance. Develop, implement, and maintain resilient service continuity and information security procedures. Vendor & Budget Management Select and manage external service providers, working closely with Procurement and other IT towers. Implement operational vendor management procedures to ensure optimal delivery and commercially sound outcomes. Plan, manage and report on the functional budget, ensuring alignment with business priorities. People Leadership & Capability Development Lead the continuous professional and technical development of team members. Foster collaboration, regular knowledge exchange and the ongoing enhancement of skills and capabilities within the unit. Build and sustain a high performing team culture across geographically diverse locations. What we expect from you Qualifications Degree in business administration, information management or a comparable field. Advanced training in IT Service Management (e.g., ITIL), SAP or related areas is desirable. Strong economic and commercial literacy. Experience Minimum 8 years' experience in SAP Basis Administration or comparable roles. Experience leading and developing large scale, internationally distributed teams. Strong background in IT service operations with deep expertise in SAP Basis processes, SAP technologies, and integration solutions/architectures. Understanding and/or experience of integration technologies including Web Services, EDI, and APIs. Experience managing large scale projects in global environments. Knowledge of sourcing strategies, provider selection, and vendor management. Experience across key areas such as: IT Service Management Infrastructure Services ITIL processes (Incident, Request, Change, Configuration) DevOps management SAP R/3, SAP HANA, SAP BTP support Integration technologies and platforms Knowledge of bottling specific business processes and on site operations. Experience with budget planning (ABP) and delivery of programmes on time, in budget and to required quality. Strong written and verbal communication skills, including the ability to present effectively at all management levels. Demonstrated creativity in solution finding and implementation. Technical Skills Strong knowledge and experience of SAP Basis and CCEP SAP platforms (SAP R/3, SAP HANA, SAP DB2, Redwood). Deep understanding of CCEP's enterprise architecture, particularly SAP and Integration domains. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Apr 27, 2026
Full time
Lead Technical Services Division: Service Delivery & Security Reports to: Director Infrastructure Services Direct Reports: 6 What you become a part of As Lead Technical Services, you will play a critical leadership role within BPT (our internal IT function), providing both disciplinary and technical direction for our global Technical Services landscape. You will oversee SAP platforms, database services, batch management, integration services, and vendor supported capabilities that underpin operational excellence across CCEP. You will collaborate closely with peers across BPT towers, operational teams, and global stakeholders to ensure that Technical Services remain stable, secure, and high performing. This role directly supports the reliability of our core enterprise systems and the seamless integration between SAP and connected applications ensuring continuity for CCEP's global operations. What you will do Service Leadership & Delivery Ensure stable, efficient and effective global service delivery operations across all BPT Technical Services, technologies, and platforms. Manage all activities required to achieve agreed service levels and operational outcomes. Oversee SAP Basis operations, ensuring high availability, reliable maintenance, proactive monitoring and continuous enhancement of SAP systems. Lead database services covering performance, stability, administration, and infrastructure alignment for SAP and related environments. Manage batch management services including monitoring, maintenance, job scheduling and execution. Lead integration services across multiple platforms (e.g., SAP PO, WebMethods, SAP CPI, SAP CI DS, SAP SLT, Azure Integration Services, MuleSoft), ensuring timely monitoring, alerting, maintenance, enhancements and issue resolution. Maintain continuous collaboration with other BPT teams and related stakeholders across CCEP globally. Ensure timely resolution and communication of operational disruptions related to SAP systems, databases, batch services, and integration platforms. Continuous Improvement & Governance Drive ongoing improvement across cost efficiency, service quality, stability, and delivery timelines. Work with governance boards (e.g., Change Advisory Board) to ensure controlled, compliant and risk aware service delivery. Define and implement procedures for monitoring, controlling and analysing service performance against SLAs and service requirements. Use relevant monitoring and alerting tools (e.g., AppDynamics) to maintain visibility of system health and performance. Develop, implement, and maintain resilient service continuity and information security procedures. Vendor & Budget Management Select and manage external service providers, working closely with Procurement and other IT towers. Implement operational vendor management procedures to ensure optimal delivery and commercially sound outcomes. Plan, manage and report on the functional budget, ensuring alignment with business priorities. People Leadership & Capability Development Lead the continuous professional and technical development of team members. Foster collaboration, regular knowledge exchange and the ongoing enhancement of skills and capabilities within the unit. Build and sustain a high performing team culture across geographically diverse locations. What we expect from you Qualifications Degree in business administration, information management or a comparable field. Advanced training in IT Service Management (e.g., ITIL), SAP or related areas is desirable. Strong economic and commercial literacy. Experience Minimum 8 years' experience in SAP Basis Administration or comparable roles. Experience leading and developing large scale, internationally distributed teams. Strong background in IT service operations with deep expertise in SAP Basis processes, SAP technologies, and integration solutions/architectures. Understanding and/or experience of integration technologies including Web Services, EDI, and APIs. Experience managing large scale projects in global environments. Knowledge of sourcing strategies, provider selection, and vendor management. Experience across key areas such as: IT Service Management Infrastructure Services ITIL processes (Incident, Request, Change, Configuration) DevOps management SAP R/3, SAP HANA, SAP BTP support Integration technologies and platforms Knowledge of bottling specific business processes and on site operations. Experience with budget planning (ABP) and delivery of programmes on time, in budget and to required quality. Strong written and verbal communication skills, including the ability to present effectively at all management levels. Demonstrated creativity in solution finding and implementation. Technical Skills Strong knowledge and experience of SAP Basis and CCEP SAP platforms (SAP R/3, SAP HANA, SAP DB2, Redwood). Deep understanding of CCEP's enterprise architecture, particularly SAP and Integration domains. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Reporting Location: London - 16 Hatfields Workplace Type: Hybrid CLIENT: O2 REPORTING TO: Group Account Director ABOUT US tmsunites technology, marketing andsourcing todrive transformational changefor the world's leading brands.With 1000+employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to categorymanagement and delivery. Most importantly, we're aplace where you can achieve great things,and be recognized as the best. Our parent company, HAVI, is a global, privately held company that delivers expertise and experience acrossanalytics,packaging, sourcing, supply chain, and logistics. Together, we unlock potential in our shared talent, more careeropportunities and benefits, and an elevated service for our clients - which include the likes of McDonald's, T-Mobile, O2 andadidas - as well as their customers. Learn how we're bringing together technology, marketing, and sourcing to transform brands through "The Power of And": WHAT MATTERS THE MOST Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves atwork. And we know authenticity and diversity - critical elements of our business - can only be realized when we create accessand equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving, always growing and listening. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! WHY WE THINK YOU WILL LOVE THIS ROLE Back in January 2020 TMS were thrilled to be appointed as O2 Priority's partnership agency of choice. Priority is the jewel in O2's impressive crown, the centre of their commitment to become truly customer centric. And as the telecoms sector continues to evolve, Priority will be one of - if not the - key strategic focus for the business. To continue to develop and strengthen our relationship between O2 and TMS, we're looking for a Senior Account Manager to join our team. Building on your experience, strength of relationships and valuable insight into the client's business operations and approach, you will support the Client Service and Partnership teams in the flawless delivery of all BAU and Priority campaign activity. This is an opportunity not only to be part of the most enviable partnerships accounts in the world, but also to help build and mentor the department into a true power-house in the industry. We will be an important strategic player for O2 - setting the Priority vision for the next 6 months (and next 6 years); solving O2's and partners' genuine business challenges; providing innovative thinking and innovative creative ideas. This is a truly awesome opportunity to be part of a team who will create and build customer experience solutions that drive fame for O2 Priority. Finally, we guarantee that you will leave changed. Because we help our people to achieve their goals. Come her to experience. To experiment. To make mistakes. To challenge your own limits. ROLES AND RESPONSIBLITIES Thrive on taking ownership of your workstreams and delivering market leading partnerships and campaigns from positioning to concept to design to implementation to evaluation, on time and within budget. Confident communicator both written and verbal. Calm and level-headed, leading all relevant workstream meetings, both internal or external. Owner and advocate of our O2 process at all stages of the project or partnership, ensuring a high level of accuracy and attention to detail. Confident in directing strategists and concept teams in campaign and BAU development and drive forward the implementation of all campaigns with the aim to deliver results that drive our KPIs. Makes informed decisions based on analysis of the situation and different perspectives from either the client or partner agency. Works closely with our third-party partners. Builds strong relationships with all internal and external stakeholders A strong eye for detail, with a passion for delivering best in class work. Excellent presentation skills (writing and delivering) Understands the partnerships discipline and how it can benefit both our client and our third party partner A team player, empathetic to the team challenges and understands how to get the best for the team, agency and the client Client Partnership Take responsibility for building the client-agency relationships Nurture relationships that enable TMS to act as an extension of the O2 Priority team Support the identification of new opportunities to deliver fresh and relevant partners or campaign ideas - proactivity is the key to the success of this account Understand and leverage all additional revenue opportunities within existing client base Set the benchmark for creating and delivering memorable and engaging presentations with both the client and our people Create and build relationships with external partners including the Comms, Events & UI/UX agency to ensure the best possible experience of Priority and TMS Become a trusted advisor to the client, so they trust your recommendations and solutions to any issues. Manage client's expectations around all areas of your workstreams: timings, budgets, resources, change requests Account Management Responsible for campaign development, collaborating with departments internally to develop and assess inventive solutions for promotions, in keeping with the client's objectives Management of partnerships scope of work, budgets and financial processes Owner of assigned strategic partners. A desire to nurture the partnership relationship and work in partnership with the PT lead to develop and optimise the partnership. Have confidence and gravitas to push back on partner unreasonable requests Takes time to understand the Priority KPIs, and feels confident to make recommendations to partnerships and campaigns to help us reach those KPIs Understands data reports and can use data to inform future decisions and recommendations Ability to identity and deal with all risks and issues within your projects. Proactive and solution oriented, pre-empting and addressing risks before they materialise. Oversee the BAU workstream and process. Flag to your senior team any risks and be the point of escalation for the delivery team at O2. Understand how to respond to client issues or grievances, and develop plans in place to ensure that issues do not arise again. Project Management and Financials Ensure all projects are managed effectively and completed on time, in budget and in line with strategic objectives and proposition Responsible for managing and reporting day-to-day costs of projects through effective financial planning, forecasting and management Responsible for ensuring legal/operational compliance across all projects while implementing key internal processes Inspire the creative and account teams to ensure consistent, timely and excellent delivery of projects Ensure all project teams adhere to the established briefing and creative processes, and that the creative ambition is not compromised to deliver extraordinary work Define the best customer journeys and delivering the best customer experience in app for each partnership proposition to the client. Project manage assigned campaignsand fully understand the latest updates. Projects are your responsibility and you must be able to talk about them confidently. Understand the legal process and feel confident to advise your team and partnership Line Management Manage and develop one direct report in line with the agency's process and clearly delegate appropriate responsibilities Work collaboratively with colleagues across the wider agency to build your own 'team' across campaigns - given this, empathy is key Effectively communicate across the team, maintaining a motivating and positive environment and ensuring outstanding teamwork SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE You'll currently be a strong Senior Account Manager in an integrated or BTL agency environment with a passion for FMCG and retail sectors and a desire to achieve. You will have excellent attention to detail, work well under pressure and have excellent management, communication and organisational skills. You thrive on taking ownership of your projects and delivering best-in-class executions It is essential that you are able to work collaboratively as part of a team Good business and financial acumen Experience of working with an integrated agency Ideally, an understanding of partnership marketing Experience of delivering digital campaigns Excellent presentation skills (writing and delivering) Experience in writing T&Cs is a bonus, but not essential Educated to degree level (or equivalent) If you have any questions about the job, we are open to discussing this role further, so please feel free to get in touch.
Apr 26, 2026
Full time
Reporting Location: London - 16 Hatfields Workplace Type: Hybrid CLIENT: O2 REPORTING TO: Group Account Director ABOUT US tmsunites technology, marketing andsourcing todrive transformational changefor the world's leading brands.With 1000+employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to categorymanagement and delivery. Most importantly, we're aplace where you can achieve great things,and be recognized as the best. Our parent company, HAVI, is a global, privately held company that delivers expertise and experience acrossanalytics,packaging, sourcing, supply chain, and logistics. Together, we unlock potential in our shared talent, more careeropportunities and benefits, and an elevated service for our clients - which include the likes of McDonald's, T-Mobile, O2 andadidas - as well as their customers. Learn how we're bringing together technology, marketing, and sourcing to transform brands through "The Power of And": WHAT MATTERS THE MOST Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves atwork. And we know authenticity and diversity - critical elements of our business - can only be realized when we create accessand equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving, always growing and listening. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! WHY WE THINK YOU WILL LOVE THIS ROLE Back in January 2020 TMS were thrilled to be appointed as O2 Priority's partnership agency of choice. Priority is the jewel in O2's impressive crown, the centre of their commitment to become truly customer centric. And as the telecoms sector continues to evolve, Priority will be one of - if not the - key strategic focus for the business. To continue to develop and strengthen our relationship between O2 and TMS, we're looking for a Senior Account Manager to join our team. Building on your experience, strength of relationships and valuable insight into the client's business operations and approach, you will support the Client Service and Partnership teams in the flawless delivery of all BAU and Priority campaign activity. This is an opportunity not only to be part of the most enviable partnerships accounts in the world, but also to help build and mentor the department into a true power-house in the industry. We will be an important strategic player for O2 - setting the Priority vision for the next 6 months (and next 6 years); solving O2's and partners' genuine business challenges; providing innovative thinking and innovative creative ideas. This is a truly awesome opportunity to be part of a team who will create and build customer experience solutions that drive fame for O2 Priority. Finally, we guarantee that you will leave changed. Because we help our people to achieve their goals. Come her to experience. To experiment. To make mistakes. To challenge your own limits. ROLES AND RESPONSIBLITIES Thrive on taking ownership of your workstreams and delivering market leading partnerships and campaigns from positioning to concept to design to implementation to evaluation, on time and within budget. Confident communicator both written and verbal. Calm and level-headed, leading all relevant workstream meetings, both internal or external. Owner and advocate of our O2 process at all stages of the project or partnership, ensuring a high level of accuracy and attention to detail. Confident in directing strategists and concept teams in campaign and BAU development and drive forward the implementation of all campaigns with the aim to deliver results that drive our KPIs. Makes informed decisions based on analysis of the situation and different perspectives from either the client or partner agency. Works closely with our third-party partners. Builds strong relationships with all internal and external stakeholders A strong eye for detail, with a passion for delivering best in class work. Excellent presentation skills (writing and delivering) Understands the partnerships discipline and how it can benefit both our client and our third party partner A team player, empathetic to the team challenges and understands how to get the best for the team, agency and the client Client Partnership Take responsibility for building the client-agency relationships Nurture relationships that enable TMS to act as an extension of the O2 Priority team Support the identification of new opportunities to deliver fresh and relevant partners or campaign ideas - proactivity is the key to the success of this account Understand and leverage all additional revenue opportunities within existing client base Set the benchmark for creating and delivering memorable and engaging presentations with both the client and our people Create and build relationships with external partners including the Comms, Events & UI/UX agency to ensure the best possible experience of Priority and TMS Become a trusted advisor to the client, so they trust your recommendations and solutions to any issues. Manage client's expectations around all areas of your workstreams: timings, budgets, resources, change requests Account Management Responsible for campaign development, collaborating with departments internally to develop and assess inventive solutions for promotions, in keeping with the client's objectives Management of partnerships scope of work, budgets and financial processes Owner of assigned strategic partners. A desire to nurture the partnership relationship and work in partnership with the PT lead to develop and optimise the partnership. Have confidence and gravitas to push back on partner unreasonable requests Takes time to understand the Priority KPIs, and feels confident to make recommendations to partnerships and campaigns to help us reach those KPIs Understands data reports and can use data to inform future decisions and recommendations Ability to identity and deal with all risks and issues within your projects. Proactive and solution oriented, pre-empting and addressing risks before they materialise. Oversee the BAU workstream and process. Flag to your senior team any risks and be the point of escalation for the delivery team at O2. Understand how to respond to client issues or grievances, and develop plans in place to ensure that issues do not arise again. Project Management and Financials Ensure all projects are managed effectively and completed on time, in budget and in line with strategic objectives and proposition Responsible for managing and reporting day-to-day costs of projects through effective financial planning, forecasting and management Responsible for ensuring legal/operational compliance across all projects while implementing key internal processes Inspire the creative and account teams to ensure consistent, timely and excellent delivery of projects Ensure all project teams adhere to the established briefing and creative processes, and that the creative ambition is not compromised to deliver extraordinary work Define the best customer journeys and delivering the best customer experience in app for each partnership proposition to the client. Project manage assigned campaignsand fully understand the latest updates. Projects are your responsibility and you must be able to talk about them confidently. Understand the legal process and feel confident to advise your team and partnership Line Management Manage and develop one direct report in line with the agency's process and clearly delegate appropriate responsibilities Work collaboratively with colleagues across the wider agency to build your own 'team' across campaigns - given this, empathy is key Effectively communicate across the team, maintaining a motivating and positive environment and ensuring outstanding teamwork SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE You'll currently be a strong Senior Account Manager in an integrated or BTL agency environment with a passion for FMCG and retail sectors and a desire to achieve. You will have excellent attention to detail, work well under pressure and have excellent management, communication and organisational skills. You thrive on taking ownership of your projects and delivering best-in-class executions It is essential that you are able to work collaboratively as part of a team Good business and financial acumen Experience of working with an integrated agency Ideally, an understanding of partnership marketing Experience of delivering digital campaigns Excellent presentation skills (writing and delivering) Experience in writing T&Cs is a bonus, but not essential Educated to degree level (or equivalent) If you have any questions about the job, we are open to discussing this role further, so please feel free to get in touch.
.Director, Corporate Audience Marketing page is loaded Director, Corporate Audience Marketinglocations: NLD Amsterdam (Radarweg): UK - London (London Wall): New York, NYtime type: Full timeposted on: Posted Todayjob requisition id: R110122 Director, Corporate Audience Marketing About the role We are seeking a strategic and results-driven Director of Enterprise Marketing for our Corporate Audience Segment. This role leads marketing initiatives for our enterprise capabilities and brand awareness. This role will be responsible for developing and executing go-to-market strategies that drive awareness, perception, and engagement among our Corporate R&D Audiences in all industry verticals. The ideal candidate has deep experience in B2B marketing, understands complex buying cycles, and excels at positioning capabilities alongside specific solutions to senior decision-makers. Key Responsibilities Strategic Leadership Define and execute the marketing strategy for enterprise capabilities, including aligning with corporate objectives, central brand strategists, Global Communications, and in line with revenue goals; Partner with Product, Sales, and Customer Success teams, and across multiple marketing teams, to ensure cohesive messaging and positioning; Align marketing strategies to company brand strategy and drive change in positioning from brand to demand. Go-to-Market Execution Develop integrated campaigns targeting enterprise buyers across multiple channels (digital, events, ABM, content marketing); Create compelling value propositions and messaging frameworks tailored to Senior R&D, C-suite, and technical audiences, which co-position our enterprise capabilities with our individual solution offerings, including naming strategies and change management. Demand Generation & Pipeline Growth Collaborate across marketing teams and with Global Communications to drive lead generation and pipeline acceleration through account-based marketing, thought leadership, and targeted programs; Measure and optimize campaign performance to maximize ROI. Content & Thought Leadership Oversee development of high-impact content (whitepapers, case studies, webinars) that demonstrate enterprise value and differentiation; Position the company as a trusted advisor in enterprise technology trends required for impactful Research & Development. Team Leadership Manage across multiple marketing teams and offer mentorship from a Segment lens across specialist marketing professionals, fostering a culture of innovation and accountability; Collaborate cross-functionally to ensure alignment and executional excellence. Requirements Solid experience in B2B marketing, with at least 5 years in enterprise technology or SaaS platform marketing; Proven track record of leading successful go-to-market strategies for complex portfolios of solutions; Good understanding of enterprise buying cycles and decision-making processes; Expertise in integrated marketing, ABM, and digital demand generation; Exceptional communication and storytelling skills for technical and executive audiences; Bachelor's degree in Marketing, Business, or related field (MBA preferred); Increased brand awareness and thought leadership in target markets; Effective collaboration with central brand strategy and cross-segment Marketing, Sales and Product teams to achieve shared goals. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working with us We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it. Working for you At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits specific to the UK region that we are delighted to offer: Health care plans and benefits Modern Family Benefits, including maternity, paternity, adoption and surrogacy Life assurance and accident policies Comprehensive pension and retirement plans Access to learning and development resources Your recruiter will advise you on the benefits package for your locationA global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.If performed in New York City, the base pay range is - .U.S. National Base Pay Range: - . Geographic differentials may apply in some locations to better reflect local market rates. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists
Apr 26, 2026
Full time
.Director, Corporate Audience Marketing page is loaded Director, Corporate Audience Marketinglocations: NLD Amsterdam (Radarweg): UK - London (London Wall): New York, NYtime type: Full timeposted on: Posted Todayjob requisition id: R110122 Director, Corporate Audience Marketing About the role We are seeking a strategic and results-driven Director of Enterprise Marketing for our Corporate Audience Segment. This role leads marketing initiatives for our enterprise capabilities and brand awareness. This role will be responsible for developing and executing go-to-market strategies that drive awareness, perception, and engagement among our Corporate R&D Audiences in all industry verticals. The ideal candidate has deep experience in B2B marketing, understands complex buying cycles, and excels at positioning capabilities alongside specific solutions to senior decision-makers. Key Responsibilities Strategic Leadership Define and execute the marketing strategy for enterprise capabilities, including aligning with corporate objectives, central brand strategists, Global Communications, and in line with revenue goals; Partner with Product, Sales, and Customer Success teams, and across multiple marketing teams, to ensure cohesive messaging and positioning; Align marketing strategies to company brand strategy and drive change in positioning from brand to demand. Go-to-Market Execution Develop integrated campaigns targeting enterprise buyers across multiple channels (digital, events, ABM, content marketing); Create compelling value propositions and messaging frameworks tailored to Senior R&D, C-suite, and technical audiences, which co-position our enterprise capabilities with our individual solution offerings, including naming strategies and change management. Demand Generation & Pipeline Growth Collaborate across marketing teams and with Global Communications to drive lead generation and pipeline acceleration through account-based marketing, thought leadership, and targeted programs; Measure and optimize campaign performance to maximize ROI. Content & Thought Leadership Oversee development of high-impact content (whitepapers, case studies, webinars) that demonstrate enterprise value and differentiation; Position the company as a trusted advisor in enterprise technology trends required for impactful Research & Development. Team Leadership Manage across multiple marketing teams and offer mentorship from a Segment lens across specialist marketing professionals, fostering a culture of innovation and accountability; Collaborate cross-functionally to ensure alignment and executional excellence. Requirements Solid experience in B2B marketing, with at least 5 years in enterprise technology or SaaS platform marketing; Proven track record of leading successful go-to-market strategies for complex portfolios of solutions; Good understanding of enterprise buying cycles and decision-making processes; Expertise in integrated marketing, ABM, and digital demand generation; Exceptional communication and storytelling skills for technical and executive audiences; Bachelor's degree in Marketing, Business, or related field (MBA preferred); Increased brand awareness and thought leadership in target markets; Effective collaboration with central brand strategy and cross-segment Marketing, Sales and Product teams to achieve shared goals. Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working with us We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it. Working for you At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits specific to the UK region that we are delighted to offer: Health care plans and benefits Modern Family Benefits, including maternity, paternity, adoption and surrogacy Life assurance and accident policies Comprehensive pension and retirement plans Access to learning and development resources Your recruiter will advise you on the benefits package for your locationA global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.If performed in New York City, the base pay range is - .U.S. National Base Pay Range: - . Geographic differentials may apply in some locations to better reflect local market rates. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists
A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual t click apply for full job details
Apr 26, 2026
Full time
A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual t click apply for full job details
Corporate Commercial Solicitor (2+ PQE) Chesterfield (Hybrid & Flexible Working Available) Are you a Corporate Commercial Solicitor looking to join a genuinely supportive and down-to-earth firm where your contribution will be valued? We're working with a small, friendly practice in Chesterfield that is looking to welcome a solicitor with at least 2 years' PQE to their close-knit team. This is a fantastic opportunity to step into an existing caseload and play a key role in its ongoing development, with plenty of scope to grow your expertise and shape your career in a collaborative environment. The Role You'll be handling a varied corporate and commercial caseload, including but not limited to: Business sales and acquisitions Commercial contracts Company restructuring and shareholder agreements General corporate advisory work You'll be taking over work from a previous fee earner, so confidence in managing files independently is important, but you'll also have the support of an approachable and experienced team. About You Qualified Solicitor with ideally 2+ years' PQE in corporate/commercial law Comfortable managing your own caseload with minimal supervision A proactive and personable approach, with strong client care skills Keen to develop professionally and grow within the firm Team-oriented with a positive, can-do attitude What's on Offer Hybrid and flexible working arrangements to support work-life balance 25 days' annual leave plus bank holidays Onsite parking A genuinely friendly, supportive, and close-knit team environment The opportunity to take ownership of a caseload and progress your career This is an ideal role for someone who wants to move away from a corporate, high-pressure environment into a firm where culture, flexibility, and long-term development are prioritised.
Apr 24, 2026
Full time
Corporate Commercial Solicitor (2+ PQE) Chesterfield (Hybrid & Flexible Working Available) Are you a Corporate Commercial Solicitor looking to join a genuinely supportive and down-to-earth firm where your contribution will be valued? We're working with a small, friendly practice in Chesterfield that is looking to welcome a solicitor with at least 2 years' PQE to their close-knit team. This is a fantastic opportunity to step into an existing caseload and play a key role in its ongoing development, with plenty of scope to grow your expertise and shape your career in a collaborative environment. The Role You'll be handling a varied corporate and commercial caseload, including but not limited to: Business sales and acquisitions Commercial contracts Company restructuring and shareholder agreements General corporate advisory work You'll be taking over work from a previous fee earner, so confidence in managing files independently is important, but you'll also have the support of an approachable and experienced team. About You Qualified Solicitor with ideally 2+ years' PQE in corporate/commercial law Comfortable managing your own caseload with minimal supervision A proactive and personable approach, with strong client care skills Keen to develop professionally and grow within the firm Team-oriented with a positive, can-do attitude What's on Offer Hybrid and flexible working arrangements to support work-life balance 25 days' annual leave plus bank holidays Onsite parking A genuinely friendly, supportive, and close-knit team environment The opportunity to take ownership of a caseload and progress your career This is an ideal role for someone who wants to move away from a corporate, high-pressure environment into a firm where culture, flexibility, and long-term development are prioritised.
Our client, a very reputable firm are looking to appoint a Conveyancing Paralegal to join their team based in Sheffield. You will be tasked with assisting & supporting fee earners within the team. This opportunity will suit an experienced Conveyancing Paralegal who is looking to make a difference to a team/business. To be considered for the role, you ll require the following essentials: Experience of working within the Legal Sector Experience & knowledge of the Conveyancing process Proven experience of supporting fee earners Knowledge of MS Office & Case Management Systems Excellent communication skills both written & verbal Strong organisational skills High attention to detail Within this position, you ll also be: Assisting on a varied caseload of residential property transactions Dealing with client enquiries, providing updates & taking instructions Preparing of correspondence, forms & documents in relation to instructions & supervision Assisting fee earners with the management & progression of transactions Preparing of sale contracts & relevant support documentation Facilitating exchange of contracts in relation to instructions Preparing & arranging of financial statements, SDLT Submissions & Certificates of Title for Advance Funds Ensuring all new build warranties are submitted & intercepted as soon as possible Dealing with the preparation of any Help to Buy Incentives Acting as a point of contact for clients via telephone & face to face, recording accurate messages Liaising with clients, estate agents, financial advisors, mortgage lenders & other law firms as required Building & maintaining of relationships with clients & third parties Drafting mortgage reports Flagging to fee earner potential inaccuracies in mortgage offer Drafting search reports Flagging to fee earner potential issues with searches Drafting & issuing contract packs Drafting SDLT returns Drafting legal forms & documents (TR1, Deeds etc) Sending documents to clients for signing Reviewing sales enquiries on simple transactions Ordering searches Ordering SIM Searches Liaising with giftor to obtain ID, statements & declaration Completing initial compliance checks for fee earner approval Completing completion set ups Preparing handover for completion Conducting exchanges & completions under supervision Reporting to lender on inaccuracies in mortgage offer Raising relevant enquiries on search results Independently running complex sale matters & simple freehold purchases Conducting initial source of funds review on purchase Checking ledger handbooks to ensure compliance Salary & Working Hours Salary is £26,000 - £30,000 per annum, dependant on experience Working Hours are Monday Friday, 9am 5pm with 1 hours lunch Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Apr 24, 2026
Full time
Our client, a very reputable firm are looking to appoint a Conveyancing Paralegal to join their team based in Sheffield. You will be tasked with assisting & supporting fee earners within the team. This opportunity will suit an experienced Conveyancing Paralegal who is looking to make a difference to a team/business. To be considered for the role, you ll require the following essentials: Experience of working within the Legal Sector Experience & knowledge of the Conveyancing process Proven experience of supporting fee earners Knowledge of MS Office & Case Management Systems Excellent communication skills both written & verbal Strong organisational skills High attention to detail Within this position, you ll also be: Assisting on a varied caseload of residential property transactions Dealing with client enquiries, providing updates & taking instructions Preparing of correspondence, forms & documents in relation to instructions & supervision Assisting fee earners with the management & progression of transactions Preparing of sale contracts & relevant support documentation Facilitating exchange of contracts in relation to instructions Preparing & arranging of financial statements, SDLT Submissions & Certificates of Title for Advance Funds Ensuring all new build warranties are submitted & intercepted as soon as possible Dealing with the preparation of any Help to Buy Incentives Acting as a point of contact for clients via telephone & face to face, recording accurate messages Liaising with clients, estate agents, financial advisors, mortgage lenders & other law firms as required Building & maintaining of relationships with clients & third parties Drafting mortgage reports Flagging to fee earner potential inaccuracies in mortgage offer Drafting search reports Flagging to fee earner potential issues with searches Drafting & issuing contract packs Drafting SDLT returns Drafting legal forms & documents (TR1, Deeds etc) Sending documents to clients for signing Reviewing sales enquiries on simple transactions Ordering searches Ordering SIM Searches Liaising with giftor to obtain ID, statements & declaration Completing initial compliance checks for fee earner approval Completing completion set ups Preparing handover for completion Conducting exchanges & completions under supervision Reporting to lender on inaccuracies in mortgage offer Raising relevant enquiries on search results Independently running complex sale matters & simple freehold purchases Conducting initial source of funds review on purchase Checking ledger handbooks to ensure compliance Salary & Working Hours Salary is £26,000 - £30,000 per annum, dependant on experience Working Hours are Monday Friday, 9am 5pm with 1 hours lunch Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Our client, a very reputable firm are looking to appoint a Conveyancing Assistant to join their team based in Sheffield. You will be tasked with assisting & supporting fee earners within the team. This opportunity will suit an experienced Conveyancing Assistant who is looking to make a difference to a team/business. To be considered for the role, you ll require the following essentials: Experience of working within the Legal Sector Experience & knowledge of the Conveyancing process Proven experience of supporting fee earners Knowledge of MS Office & Case Management Systems Excellent communication skills both written & verbal Strong organisational skills High attention to detail Within this position, you ll also be: Assisting on a varied caseload of residential property transactions Dealing with client enquiries, providing updates & taking instructions Preparing of correspondence, forms & documents in relation to instructions & supervision Assisting fee earners with the management & progression of transactions Preparing of sale contracts & relevant support documentation Facilitating exchange of contracts in relation to instructions Preparing & arranging of financial statements, SDLT Submissions & Certificates of Title for Advance Funds Ensuring all new build warranties are submitted & intercepted as soon as possible Dealing with the preparation of any Help to Buy Incentives Acting as a point of contact for clients via telephone & face to face, recording accurate messages Liaising with clients, estate agents, financial advisors, mortgage lenders & other law firms as required Building & maintaining of relationships with clients & third parties Drafting mortgage reports under supervision Flagging to fee earner potential inaccuracies in mortgage offer Drafting search reports under supervision Flagging to fee earner potential issues with searches Drafting & issuing contract packs under supervision Drafting SDLT returns under supervision Drafting legal forms & documents (TR1, Deeds etc) Sending documents to clients for signing under supervision Reviewing sales enquiries on simple transactions Ordering searches Completing completion set ups under supervision Preparing handover for completion under supervision Salary & Working Hours Salary is £23,000 - £26,000 per annum, dependant on experience Working Hours are Monday Friday, 9am 5pm with 1 hours lunch Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Apr 24, 2026
Full time
Our client, a very reputable firm are looking to appoint a Conveyancing Assistant to join their team based in Sheffield. You will be tasked with assisting & supporting fee earners within the team. This opportunity will suit an experienced Conveyancing Assistant who is looking to make a difference to a team/business. To be considered for the role, you ll require the following essentials: Experience of working within the Legal Sector Experience & knowledge of the Conveyancing process Proven experience of supporting fee earners Knowledge of MS Office & Case Management Systems Excellent communication skills both written & verbal Strong organisational skills High attention to detail Within this position, you ll also be: Assisting on a varied caseload of residential property transactions Dealing with client enquiries, providing updates & taking instructions Preparing of correspondence, forms & documents in relation to instructions & supervision Assisting fee earners with the management & progression of transactions Preparing of sale contracts & relevant support documentation Facilitating exchange of contracts in relation to instructions Preparing & arranging of financial statements, SDLT Submissions & Certificates of Title for Advance Funds Ensuring all new build warranties are submitted & intercepted as soon as possible Dealing with the preparation of any Help to Buy Incentives Acting as a point of contact for clients via telephone & face to face, recording accurate messages Liaising with clients, estate agents, financial advisors, mortgage lenders & other law firms as required Building & maintaining of relationships with clients & third parties Drafting mortgage reports under supervision Flagging to fee earner potential inaccuracies in mortgage offer Drafting search reports under supervision Flagging to fee earner potential issues with searches Drafting & issuing contract packs under supervision Drafting SDLT returns under supervision Drafting legal forms & documents (TR1, Deeds etc) Sending documents to clients for signing under supervision Reviewing sales enquiries on simple transactions Ordering searches Completing completion set ups under supervision Preparing handover for completion under supervision Salary & Working Hours Salary is £23,000 - £26,000 per annum, dependant on experience Working Hours are Monday Friday, 9am 5pm with 1 hours lunch Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Our client, a Franco-British private organisation, is looking to recruit a French speaking (ideally) results-driven Business Development Executive to manage and grow a portfolio of member organisations while securing new partnerships. The Business Development Executive role is pivotal in driving revenue through renewals, upgrading membership tiers, acquiring new members, and establishing sponsorships and long-term commercial partnerships . With previous experience in consultancy or advisory firms, you will prioritise organisations operating within key strategic sectors, including Energy & Clean Growth, Defence, economic security and Technology & AI . The Business Consultant will engage with stakeholders across the full industry value chain including SME's: from financing, engineering, and procurement to manufacturing, commissioning, and transportation. ROLE of the Business Development Executive: Business Development: Acquiring new members and clients aligned with the organisation's strategic sector focus Proactively identifying and pursuing partnership and sponsorship opportunities Creating tailored commercial proposals (annual or multi-year) for prospects and existing members Account Management: Managing a portfolio of existing members to ensure satisfaction and long-term retention Securing timely renewals and identify opportunities to upgrade membership tiers Building and maintaining strong, consultative relationships with senior decision-makers Cross-functional Collaboration: Working closely with the marketing and events teams to develop compelling offers and campaigns Contributing to the development of sector-focused programming and strategic initiatives Representing the organisation at networking events, roundtables, and forums to promote services and generate leads Reporting & Strategic Input: Reporting regularly on key performance indicators (e.g. revenue, pipeline, ) Providing strategic insights and feedback from the field to help shape business development initiatives PROFILE: Fluency in both English and French with strong communication skills or at least a great interest for France Min 3 years of experience as a Business Consultant, or Business Development Executive or Sales Executive, ideally within a consultancy or advisory firm Proven ability to manage client relationships and consistently meet or exceed revenue targets A balanced skill set combining account management and proactive new business development Strong commercial awareness and ability to tailor value propositions to C-level audiences Knowledge of or interest in sectors such as Energy, Defence, or Technology & AI is highly desirable Excellent interpersonal and communication skills SALARY & BENEFITS: up to £40k basic + performance-based incentive directly tied to revenue generated Private Pension scheme after 3 months Private Medical Insurance after 6 months of service 25 days per annum in addition to 3 days of holiday at Christmas
Apr 24, 2026
Full time
Our client, a Franco-British private organisation, is looking to recruit a French speaking (ideally) results-driven Business Development Executive to manage and grow a portfolio of member organisations while securing new partnerships. The Business Development Executive role is pivotal in driving revenue through renewals, upgrading membership tiers, acquiring new members, and establishing sponsorships and long-term commercial partnerships . With previous experience in consultancy or advisory firms, you will prioritise organisations operating within key strategic sectors, including Energy & Clean Growth, Defence, economic security and Technology & AI . The Business Consultant will engage with stakeholders across the full industry value chain including SME's: from financing, engineering, and procurement to manufacturing, commissioning, and transportation. ROLE of the Business Development Executive: Business Development: Acquiring new members and clients aligned with the organisation's strategic sector focus Proactively identifying and pursuing partnership and sponsorship opportunities Creating tailored commercial proposals (annual or multi-year) for prospects and existing members Account Management: Managing a portfolio of existing members to ensure satisfaction and long-term retention Securing timely renewals and identify opportunities to upgrade membership tiers Building and maintaining strong, consultative relationships with senior decision-makers Cross-functional Collaboration: Working closely with the marketing and events teams to develop compelling offers and campaigns Contributing to the development of sector-focused programming and strategic initiatives Representing the organisation at networking events, roundtables, and forums to promote services and generate leads Reporting & Strategic Input: Reporting regularly on key performance indicators (e.g. revenue, pipeline, ) Providing strategic insights and feedback from the field to help shape business development initiatives PROFILE: Fluency in both English and French with strong communication skills or at least a great interest for France Min 3 years of experience as a Business Consultant, or Business Development Executive or Sales Executive, ideally within a consultancy or advisory firm Proven ability to manage client relationships and consistently meet or exceed revenue targets A balanced skill set combining account management and proactive new business development Strong commercial awareness and ability to tailor value propositions to C-level audiences Knowledge of or interest in sectors such as Energy, Defence, or Technology & AI is highly desirable Excellent interpersonal and communication skills SALARY & BENEFITS: up to £40k basic + performance-based incentive directly tied to revenue generated Private Pension scheme after 3 months Private Medical Insurance after 6 months of service 25 days per annum in addition to 3 days of holiday at Christmas
Are you a solutions-focused legal professional looking to use your expertise to make a meaningful impact? Age UK is looking for a skilled Legal Advisor to join our Risk, Governance and Compliance division on a 12-month fixed term contract and help ensure that we continue delivering trusted, compliant and effective services for older people across the UK. As a Legal Advisor at Age UK, you'll provide timely, practical and high-quality legal advice across all areas of the organisation. Working closely with the Company Secretary and our wider Legal team, you'll help shape our approach to legal risk, guide key stakeholders and ensure our charity and its subsidiaries remain compliant and well-informed. This is your opportunity to contribute to the development of a major national charity, supporting its mission through expert, business-focused legal guidance. You must be admitted and qualified to practice law in England and Wales, holding a current practising certificate to be considered for this opportunity. You will have an LLB or equivalent, plus a post-graduate course in a law related field (e.g. the LPC), with excellent academic credentials. We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity. Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Considerable demonstrable experience in a commercial or similar in-house/private practice role. (A, I) Skills and knowledge Expertise in commercial law, including technology and IT law (A, I) Excellent writing skills in English (A) Excellent communication skills (A,I) Considers commercial implications of decisions (I) Uses advanced problem solving capabilities (I) Personal attributes Ability to multi task and work flexibly (I) Ability to work in a small team with minimal administrative assistance (I) Ability to manager workflow in line with the organisations business needs whilst ensuring all stakeholders have an understanding of issues, deadlines, etc. (I) Attention to detail (A,I) Understands Age UK, the brand and our strategy (I) Great to Have's: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Expertise in charity law (A, I) What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Excellent pension scheme, life assurance, Health cashback plan and EAP Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free Blue Light Card Scheme You Did It Awards - recognition awards from £100-250 Many additional benefits Additional Information Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them. For a full list of benefits please visit our website.
Apr 24, 2026
Contractor
Are you a solutions-focused legal professional looking to use your expertise to make a meaningful impact? Age UK is looking for a skilled Legal Advisor to join our Risk, Governance and Compliance division on a 12-month fixed term contract and help ensure that we continue delivering trusted, compliant and effective services for older people across the UK. As a Legal Advisor at Age UK, you'll provide timely, practical and high-quality legal advice across all areas of the organisation. Working closely with the Company Secretary and our wider Legal team, you'll help shape our approach to legal risk, guide key stakeholders and ensure our charity and its subsidiaries remain compliant and well-informed. This is your opportunity to contribute to the development of a major national charity, supporting its mission through expert, business-focused legal guidance. You must be admitted and qualified to practice law in England and Wales, holding a current practising certificate to be considered for this opportunity. You will have an LLB or equivalent, plus a post-graduate course in a law related field (e.g. the LPC), with excellent academic credentials. We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity. Must haves: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Considerable demonstrable experience in a commercial or similar in-house/private practice role. (A, I) Skills and knowledge Expertise in commercial law, including technology and IT law (A, I) Excellent writing skills in English (A) Excellent communication skills (A,I) Considers commercial implications of decisions (I) Uses advanced problem solving capabilities (I) Personal attributes Ability to multi task and work flexibly (I) Ability to work in a small team with minimal administrative assistance (I) Ability to manager workflow in line with the organisations business needs whilst ensuring all stakeholders have an understanding of issues, deadlines, etc. (I) Attention to detail (A,I) Understands Age UK, the brand and our strategy (I) Great to Have's: The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P Experience Expertise in charity law (A, I) What we offer in return Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme Excellent pension scheme, life assurance, Health cashback plan and EAP Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free Blue Light Card Scheme You Did It Awards - recognition awards from £100-250 Many additional benefits Additional Information Supporting statements and anonymisation Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. 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Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. How You'll Make an Impact Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption. What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients. Qualifications Must have a minimum of 3+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Apr 24, 2026
Full time
Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. How You'll Make an Impact Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption. What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients. Qualifications Must have a minimum of 3+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
