West Coast, United States Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways . Job overview: The Medical Science Liaison (MSL) / Senior Medical Science Liaison (Sr. MSL) at Compass Pathways is a core member of the Medical Affairs organization, connecting the company's science with the broader mental health and neuroscience community, helping to shape medical strategy, and supporting the continued development of Compass Pathways' work in treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). This role is responsible for developing and managing a geographic territory and serving as a key scientific point of contact through both virtual and face-to-face interactions. The ideal candidate is passionate about a field-based role establishing themselves as a key point of scientific contact, actively engaging in high-quality scientific exchange and gathering insights from the field on emerging research, changes in the treatment landscape, and evolving approaches to care. Reports to: Director, Medical Science Liaisons. Location: Remote in the Southwest (SoCal, Las Vegas, AZ). Roles and responsibilities: (include but not limited to) Develop and maintain scientifically grounded relationships with healthcare professionals, researchers, and thought leaders across neuroscience and mental healthcare within the assigned territory Lead in-depth, compliant scientific conversations focused on disease understanding, research methodology, and emerging evidence in treatment-resistant depression and PTSD Anticipate and address scientific questions from external stakeholders by providing accurate, balanced medical information in response to unsolicited requests Collect, analyze, and communicate medical insights from the field to internal stakeholders to inform clinical development, medical strategy, and educational planning Maintain a high level of scientific expertise in relevant therapeutic areas, competitive landscape, and emerging research through continuous sometimes self-guided learning Contribute to the planning and execution of medical education activities, advisory boards, and scientific congress engagements and presentations Uphold all ethical, regulatory, and compliance requirements in the conduct of field medical activities Collaborate cross-functionally with internal partners (e.g., Clinical Development, Government Affairs, Market Access) Provide training to eventual sales and marketing teams For Senior MSLs: mentor and coach junior MSLs, support onboarding and training efforts, and contribute to broader medical affairs initiatives or special projects Candidate Profile: Advanced scientific training with associated credentials (e.g., PhD, PharmD, PMHNP, MD) Previous MSL experience is strongly preferred Preference for candidates with background/experience in neuroscience, psychiatry or psychology Ability to travel up to 75%, including overnight stays and weekends, as needed Candidate must reside within the geographic area Engaging and expert communicator of scientific information and representing core values to a diverse array of audiences Excellent verbal and written communication, listening skills, and emotional intelligence Proven experience of self-motivation, accountability, integrity & teamwork Passion for improving and transforming mental health - full alignment with Compass' values Benefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass ". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship : Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.
Mar 10, 2026
Full time
West Coast, United States Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways . Job overview: The Medical Science Liaison (MSL) / Senior Medical Science Liaison (Sr. MSL) at Compass Pathways is a core member of the Medical Affairs organization, connecting the company's science with the broader mental health and neuroscience community, helping to shape medical strategy, and supporting the continued development of Compass Pathways' work in treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). This role is responsible for developing and managing a geographic territory and serving as a key scientific point of contact through both virtual and face-to-face interactions. The ideal candidate is passionate about a field-based role establishing themselves as a key point of scientific contact, actively engaging in high-quality scientific exchange and gathering insights from the field on emerging research, changes in the treatment landscape, and evolving approaches to care. Reports to: Director, Medical Science Liaisons. Location: Remote in the Southwest (SoCal, Las Vegas, AZ). Roles and responsibilities: (include but not limited to) Develop and maintain scientifically grounded relationships with healthcare professionals, researchers, and thought leaders across neuroscience and mental healthcare within the assigned territory Lead in-depth, compliant scientific conversations focused on disease understanding, research methodology, and emerging evidence in treatment-resistant depression and PTSD Anticipate and address scientific questions from external stakeholders by providing accurate, balanced medical information in response to unsolicited requests Collect, analyze, and communicate medical insights from the field to internal stakeholders to inform clinical development, medical strategy, and educational planning Maintain a high level of scientific expertise in relevant therapeutic areas, competitive landscape, and emerging research through continuous sometimes self-guided learning Contribute to the planning and execution of medical education activities, advisory boards, and scientific congress engagements and presentations Uphold all ethical, regulatory, and compliance requirements in the conduct of field medical activities Collaborate cross-functionally with internal partners (e.g., Clinical Development, Government Affairs, Market Access) Provide training to eventual sales and marketing teams For Senior MSLs: mentor and coach junior MSLs, support onboarding and training efforts, and contribute to broader medical affairs initiatives or special projects Candidate Profile: Advanced scientific training with associated credentials (e.g., PhD, PharmD, PMHNP, MD) Previous MSL experience is strongly preferred Preference for candidates with background/experience in neuroscience, psychiatry or psychology Ability to travel up to 75%, including overnight stays and weekends, as needed Candidate must reside within the geographic area Engaging and expert communicator of scientific information and representing core values to a diverse array of audiences Excellent verbal and written communication, listening skills, and emotional intelligence Proven experience of self-motivation, accountability, integrity & teamwork Passion for improving and transforming mental health - full alignment with Compass' values Benefits & Compensation: For an overview of our benefits package and compensation information, please visit "Working at Compass ". Equal opportunities: Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship : Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy: All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.
(Senior) Medical Science Liaison (Pacific Northwest) West Coast, United States Company introduction Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. Job overview The Medical Science Liaison (MSL) / Senior Medical Science Liaison (Sr. MSL) at Compass Pathways is a core member of the Medical Affairs organization, connecting the company's science with the broader mental health and neuroscience community, helping to shape medical strategy, and supporting the continued development of Compass Pathways' work in treatment resistant depression (TRD) and post traumatic stress disorder (PTSD). This role is responsible for developing and managing a geographic territory and serving as a key scientific point of contact through both virtual and face to face interactions. The ideal candidate is passionate about a field based role establishing themselves as a key point of scientific contact, actively engaging in high quality scientific exchange and gathering insights from the field on emerging research, changes in the treatment landscape, and evolving approaches to care. Reports to: Director, Medical Science Liaisons. Location: Remote in the Pacific Northwest (OR, WA, MT, ID, NorCal, NorNevada). Roles and responsibilities (Include but not limited to) Develop and maintain scientifically grounded relationships with healthcare professionals, researchers, and thought leaders within the assigned territory Lead in depth, compliant scientific conversations focused on disease understanding, research methodology, and emerging evidence in treatment resistant depression and PTSD Anticipate and address scientific questions from external stakeholders by providing accurate, balanced medical information in response to unsolicited requests Collect, analyze, and communicate medical insights from the field to internal stakeholders to inform clinical development, medical strategy, and educational planning Maintain a high level of scientific expertise in relevant therapeutic areas, competitive landscape, and emerging research through continuous - sometimes self guided - learning Contribute to the planning and execution of medical education activities, advisory boards, and scientific congress engagements and presentations Uphold all ethical, regulatory, and compliance requirements in the conduct of field medical activities Collaborate cross functionally with internal partners (e.g., Clinical Development, Government Affairs, Market Access) Provide training to eventual sales and marketing teams For Senior MSLs: mentor and coach junior MSLs, support onboarding and training efforts, and contribute to broader medical affairs initiatives or special projects Candidate profile Advanced scientific training with associated credentials (e.g., PhD, PharmD, PMHNP, MD) Previous MSL experience is strongly preferred Preference for candidates with background/experience in neuroscience, psychiatry or psychology Ability to travel up to 75%, including overnight stays and weekends, as needed Candidate must reside within the geographic area Engaging and expert communicator of scientific information and representing core values to a diverse array of audiences Excellent verbal and written communication, listening skills, and emotional intelligence Proven experience of self motivation, accountability, integrity & teamwork Passion for improving and transforming mental health - full alignment with Compass' values Benefits & Compensation For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities Reasonable accommodation: We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy All data is confidential and protected by all legal and data privacy requirements. Please see our recruitment Privacy Notice to learn more about how we process personal data.
Mar 10, 2026
Full time
(Senior) Medical Science Liaison (Pacific Northwest) West Coast, United States Company introduction Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. Job overview The Medical Science Liaison (MSL) / Senior Medical Science Liaison (Sr. MSL) at Compass Pathways is a core member of the Medical Affairs organization, connecting the company's science with the broader mental health and neuroscience community, helping to shape medical strategy, and supporting the continued development of Compass Pathways' work in treatment resistant depression (TRD) and post traumatic stress disorder (PTSD). This role is responsible for developing and managing a geographic territory and serving as a key scientific point of contact through both virtual and face to face interactions. The ideal candidate is passionate about a field based role establishing themselves as a key point of scientific contact, actively engaging in high quality scientific exchange and gathering insights from the field on emerging research, changes in the treatment landscape, and evolving approaches to care. Reports to: Director, Medical Science Liaisons. Location: Remote in the Pacific Northwest (OR, WA, MT, ID, NorCal, NorNevada). Roles and responsibilities (Include but not limited to) Develop and maintain scientifically grounded relationships with healthcare professionals, researchers, and thought leaders within the assigned territory Lead in depth, compliant scientific conversations focused on disease understanding, research methodology, and emerging evidence in treatment resistant depression and PTSD Anticipate and address scientific questions from external stakeholders by providing accurate, balanced medical information in response to unsolicited requests Collect, analyze, and communicate medical insights from the field to internal stakeholders to inform clinical development, medical strategy, and educational planning Maintain a high level of scientific expertise in relevant therapeutic areas, competitive landscape, and emerging research through continuous - sometimes self guided - learning Contribute to the planning and execution of medical education activities, advisory boards, and scientific congress engagements and presentations Uphold all ethical, regulatory, and compliance requirements in the conduct of field medical activities Collaborate cross functionally with internal partners (e.g., Clinical Development, Government Affairs, Market Access) Provide training to eventual sales and marketing teams For Senior MSLs: mentor and coach junior MSLs, support onboarding and training efforts, and contribute to broader medical affairs initiatives or special projects Candidate profile Advanced scientific training with associated credentials (e.g., PhD, PharmD, PMHNP, MD) Previous MSL experience is strongly preferred Preference for candidates with background/experience in neuroscience, psychiatry or psychology Ability to travel up to 75%, including overnight stays and weekends, as needed Candidate must reside within the geographic area Engaging and expert communicator of scientific information and representing core values to a diverse array of audiences Excellent verbal and written communication, listening skills, and emotional intelligence Proven experience of self motivation, accountability, integrity & teamwork Passion for improving and transforming mental health - full alignment with Compass' values Benefits & Compensation For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities Reasonable accommodation: We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy All data is confidential and protected by all legal and data privacy requirements. Please see our recruitment Privacy Notice to learn more about how we process personal data.
East Coast, United States Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways . Job overview The Medical Science Liaison (MSL) / Senior Medical Science Liaison (Sr. MSL) at Compass Pathways is a core member of the Medical Affairs organization, connecting the company's science with the broader mental health and neuroscience community, helping to shape medical strategy, and supporting the continued development of Compass Pathways' work in treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). This role is responsible for developing and managing a geographic territory and serving as a key scientific point of contact through both virtual and face-to-face interactions. The ideal candidate is passionate about a field-based role establishing themselves as a key point of scientific contact, actively engaging in high-quality scientific exchange and gathering insights from the field on emerging research, changes in the treatment landscape, and evolving approaches to care. Reports to Director, Medical Science Liaisons. Location Remote in New England (MA, CT, NH, VT, RI, Upstate NY, Western PA). Roles and responsibilities (include but not limited to) Develop and maintain scientifically grounded relationships with healthcare professionals, researchers, and thought leaders across neuroscience and mental healthcare within the assigned territory Lead in-depth, compliant scientific conversations focused on disease understanding, research methodology, and emerging evidence in treatment-resistant depression and PTSD Anticipate and address scientific questions from external stakeholders by providing accurate, balanced medical information in response to unsolicited requests Collect, analyze, and communicate medical insights from the field to internal stakeholders to inform clinical development, medical strategy, and educational planning Maintain a high level of scientific expertise in relevant therapeutic areas, competitive landscape, and emerging research through continuous sometimes self-guided learning Contribute to the planning and execution of medical education activities, advisory boards, and scientific congress engagements and presentations Uphold all ethical, regulatory, and compliance requirements in the conduct of field medical activities Collaborate cross-functionally with internal partners (e.g., Clinical Development, Government Affairs, Market Access) Provide training to eventual sales and marketing teams For Senior MSLs: mentor and coach junior MSLs, support onboarding and training efforts, and contribute to broader medical affairs initiatives or special projects Candidate Profile Advanced scientific training with associated credentials (e.g., PhD, PharmD, PMHNP, MD) Previous MSL experience is strongly preferred Preference for candidates with background/experience in neuroscience, psychiatry or psychology Ability to travel up to 75%, including overnight stays and weekends, as needed Candidate must reside within the geographic area Engaging and expert communicator of scientific information and representing core values to a diverse array of audiences Excellent verbal and written communication, listening skills, and emotional intelligence Proven experience of self-motivation, accountability, integrity & teamwork Passion for improving and transforming mental health - full alignment with Compass' values Benefits & Compensation For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities Reasonable accommodation: We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.
Mar 10, 2026
Full time
East Coast, United States Company introduction: Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments. We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area. We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways . Job overview The Medical Science Liaison (MSL) / Senior Medical Science Liaison (Sr. MSL) at Compass Pathways is a core member of the Medical Affairs organization, connecting the company's science with the broader mental health and neuroscience community, helping to shape medical strategy, and supporting the continued development of Compass Pathways' work in treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). This role is responsible for developing and managing a geographic territory and serving as a key scientific point of contact through both virtual and face-to-face interactions. The ideal candidate is passionate about a field-based role establishing themselves as a key point of scientific contact, actively engaging in high-quality scientific exchange and gathering insights from the field on emerging research, changes in the treatment landscape, and evolving approaches to care. Reports to Director, Medical Science Liaisons. Location Remote in New England (MA, CT, NH, VT, RI, Upstate NY, Western PA). Roles and responsibilities (include but not limited to) Develop and maintain scientifically grounded relationships with healthcare professionals, researchers, and thought leaders across neuroscience and mental healthcare within the assigned territory Lead in-depth, compliant scientific conversations focused on disease understanding, research methodology, and emerging evidence in treatment-resistant depression and PTSD Anticipate and address scientific questions from external stakeholders by providing accurate, balanced medical information in response to unsolicited requests Collect, analyze, and communicate medical insights from the field to internal stakeholders to inform clinical development, medical strategy, and educational planning Maintain a high level of scientific expertise in relevant therapeutic areas, competitive landscape, and emerging research through continuous sometimes self-guided learning Contribute to the planning and execution of medical education activities, advisory boards, and scientific congress engagements and presentations Uphold all ethical, regulatory, and compliance requirements in the conduct of field medical activities Collaborate cross-functionally with internal partners (e.g., Clinical Development, Government Affairs, Market Access) Provide training to eventual sales and marketing teams For Senior MSLs: mentor and coach junior MSLs, support onboarding and training efforts, and contribute to broader medical affairs initiatives or special projects Candidate Profile Advanced scientific training with associated credentials (e.g., PhD, PharmD, PMHNP, MD) Previous MSL experience is strongly preferred Preference for candidates with background/experience in neuroscience, psychiatry or psychology Ability to travel up to 75%, including overnight stays and weekends, as needed Candidate must reside within the geographic area Engaging and expert communicator of scientific information and representing core values to a diverse array of audiences Excellent verbal and written communication, listening skills, and emotional intelligence Proven experience of self-motivation, accountability, integrity & teamwork Passion for improving and transforming mental health - full alignment with Compass' values Benefits & Compensation For an overview of our benefits package and compensation information, please visit "Working at Compass". Equal opportunities Reasonable accommodation: We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know. UK applicants We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability. US applicants Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law. Sponsorship Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying. Data Privacy All data is confidential and protected by all legal and data privacy requirements, please see our recruitment Privacy Notice to learn more about how we process personal data.
Exterior Products Sales Advisor - £60,000+ earnings p/a A flexible opportunity that works around you - full or part time. Imagine running your own business, close to home, at your pace, and helping customers transform their outdoor spaces. Our network of over 1,200 self-employed Advisors enjoy this freedom every day and with demand for outdoor living solutions growing, we're looking to welcome new click apply for full job details
Mar 10, 2026
Full time
Exterior Products Sales Advisor - £60,000+ earnings p/a A flexible opportunity that works around you - full or part time. Imagine running your own business, close to home, at your pace, and helping customers transform their outdoor spaces. Our network of over 1,200 self-employed Advisors enjoy this freedom every day and with demand for outdoor living solutions growing, we're looking to welcome new click apply for full job details
Powering the world's payments ecosystem ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Customer Success Manager in United Kingdom, London, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Purpose The Customer Success Team is at the heart of ACI customer experience. From initial onboarding to ongoing roll out, adoption, and expansion, we guide ACI Customers through their payments journey while ensuring they achieve their desired outcomes. We understand our customers' goals as trusted advisors and recommend solutions to the challenges they face. Typical day at ACI Drive success for ACI customer with fast, simple, and secure payments, from around the world Consult customers on their journey to optimize their payments program through adoption/renewal/expansion of ACI solutions Communicate/negotiate commercial and (high level) technical interactions to deliver positive outcomes Understand customers' business challenges and industry trends to consult on how ACI can support their objectives Serve as a trusted advisor to customers by establishing, maturing, and executing their payment strategies Function as a customer's single point of contact with ACI, while coordinating/collaborating within ACI to deliver on customer commitments Inform/influence ACI strategy with account level "ground truth" and ideas to better enable our customers' success objectives Maintain accuracy of customer data in internal systems (e.g. Salesforce) required to support audit functions Responsible for supporting the growth of revenue for Tier 1 customers that has direct impact on a segment's P&L Support execution of account plans in a self directed manner and within segment strategy Build/maintain relationships with decision makers of key accounts, creating brand advocates Provide operational support to Senior and Principal CSMs on key Tier 1 accounts e.g run service reviews, service reporting and point of escalation for customers Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Perform other duties as assigned. Qualifications Bachelor's degree in related field or equivalent experience. Proficient level of Payments/Vertical knowledge Successfully presents/facilitates discussion with regular key stakeholders Consistently delivers positive outcomes Solves complex problems and generates ideas to enable customers to succeed and grow their BoB Operates well in ambiguous situations Influences peers and builds brand advocates Proficient communication/ presentation/ negotiation skills Self directed planning & interactions with some direction Guided planning and interactions Impeccable follow up and attention to detail Core Capabilities Ensure Accountability: holding self and others accountable to meet commitments. Drives Results: consistently achieving results, even under tough circumstances. Customer Focus: building strong customer relationships and delivering customer centric solutions. Cultivate Innovation: creating new and better ways for the organization to be successful. Collaborates: building partnerships and working collaboratively with others. Courage: stepping up to address difficult issues, saying what needs to be said. Applicants must be currently authorized to work in the UK on a full time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( The ACI Worldwide recruitment team will always follow official channels and will never request payment.
Mar 10, 2026
Full time
Powering the world's payments ecosystem ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments. As a Customer Success Manager in United Kingdom, London, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem! Purpose The Customer Success Team is at the heart of ACI customer experience. From initial onboarding to ongoing roll out, adoption, and expansion, we guide ACI Customers through their payments journey while ensuring they achieve their desired outcomes. We understand our customers' goals as trusted advisors and recommend solutions to the challenges they face. Typical day at ACI Drive success for ACI customer with fast, simple, and secure payments, from around the world Consult customers on their journey to optimize their payments program through adoption/renewal/expansion of ACI solutions Communicate/negotiate commercial and (high level) technical interactions to deliver positive outcomes Understand customers' business challenges and industry trends to consult on how ACI can support their objectives Serve as a trusted advisor to customers by establishing, maturing, and executing their payment strategies Function as a customer's single point of contact with ACI, while coordinating/collaborating within ACI to deliver on customer commitments Inform/influence ACI strategy with account level "ground truth" and ideas to better enable our customers' success objectives Maintain accuracy of customer data in internal systems (e.g. Salesforce) required to support audit functions Responsible for supporting the growth of revenue for Tier 1 customers that has direct impact on a segment's P&L Support execution of account plans in a self directed manner and within segment strategy Build/maintain relationships with decision makers of key accounts, creating brand advocates Provide operational support to Senior and Principal CSMs on key Tier 1 accounts e.g run service reviews, service reporting and point of escalation for customers Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics. Perform other duties as assigned. Qualifications Bachelor's degree in related field or equivalent experience. Proficient level of Payments/Vertical knowledge Successfully presents/facilitates discussion with regular key stakeholders Consistently delivers positive outcomes Solves complex problems and generates ideas to enable customers to succeed and grow their BoB Operates well in ambiguous situations Influences peers and builds brand advocates Proficient communication/ presentation/ negotiation skills Self directed planning & interactions with some direction Guided planning and interactions Impeccable follow up and attention to detail Core Capabilities Ensure Accountability: holding self and others accountable to meet commitments. Drives Results: consistently achieving results, even under tough circumstances. Customer Focus: building strong customer relationships and delivering customer centric solutions. Cultivate Innovation: creating new and better ways for the organization to be successful. Collaborates: building partnerships and working collaboratively with others. Courage: stepping up to address difficult issues, saying what needs to be said. Applicants must be currently authorized to work in the UK on a full time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company ( The ACI Worldwide recruitment team will always follow official channels and will never request payment.
Internal job title for this role is a Purchasing Executive. Salary: £25,000 + OTE £40K Location: Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
Mar 10, 2026
Full time
Internal job title for this role is a Purchasing Executive. Salary: £25,000 + OTE £40K Location: Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up click apply for full job details
Our client is currently looking for a Customer Care Advisor to join them on a permanent basis. Working from our Leicester office, the Customer Care Advisor will provide high-quality support to customers via phone and email regarding their accounts and enquiries. Following an initial induction and on-the-job training, you will manage customer queries, ensuring issues are resolved efficiently and with a positive outcome. The role requires close collaboration with internal departments to deliver effective end-to-end solutions and maintain excellent customer service standards. Key Responsibilities Deliver exceptional customer service across all interactions Respond to customer enquiries within agreed response times/SLA Manage customer queries across multiple platforms (phone and email) Build strong relationships with customers and internal teams Process customer requests accurately and in a timely manner Identify and create potential sales leads where appropriate Maintain accurate customer records and internal reporting data Ensure correspondence and orders are correctly recorded and filed Liaise with internal departments to resolve customer issues Carry out general administrative and office duties Provide support to the Customer Care team during holiday or sickness absence Undertake additional ad hoc tasks when required Experience Required Previous customer service or customer care experience (preferred) Excellent verbal and written communication skills Confident telephone manner Strong organisational skills with the ability to prioritise and multitask Computer literate with CRM experience (beneficial) Flexible, reliable and motivated approach to work Additional language skills and international experience (desirable) Skills & Attributes Strong customer service focus Excellent communication and organisational skills Attention to detail Positive, proactive and problem-solving attitude Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Desirable: Degree in a relevant field Knowledge of the packaging industry
Mar 10, 2026
Full time
Our client is currently looking for a Customer Care Advisor to join them on a permanent basis. Working from our Leicester office, the Customer Care Advisor will provide high-quality support to customers via phone and email regarding their accounts and enquiries. Following an initial induction and on-the-job training, you will manage customer queries, ensuring issues are resolved efficiently and with a positive outcome. The role requires close collaboration with internal departments to deliver effective end-to-end solutions and maintain excellent customer service standards. Key Responsibilities Deliver exceptional customer service across all interactions Respond to customer enquiries within agreed response times/SLA Manage customer queries across multiple platforms (phone and email) Build strong relationships with customers and internal teams Process customer requests accurately and in a timely manner Identify and create potential sales leads where appropriate Maintain accurate customer records and internal reporting data Ensure correspondence and orders are correctly recorded and filed Liaise with internal departments to resolve customer issues Carry out general administrative and office duties Provide support to the Customer Care team during holiday or sickness absence Undertake additional ad hoc tasks when required Experience Required Previous customer service or customer care experience (preferred) Excellent verbal and written communication skills Confident telephone manner Strong organisational skills with the ability to prioritise and multitask Computer literate with CRM experience (beneficial) Flexible, reliable and motivated approach to work Additional language skills and international experience (desirable) Skills & Attributes Strong customer service focus Excellent communication and organisational skills Attention to detail Positive, proactive and problem-solving attitude Ability to work independently and as part of a team Ability to work under pressure and meet deadlines Desirable: Degree in a relevant field Knowledge of the packaging industry
CAREER OPPORTUNITY IN TECHNICAL SEED SALES Oliver Seeds is an integral part of DLF Seeds Ltd, the largest supplier of grass and forage seeds in the UK. We are currently recruiting for a Seed Sales Advisor to cover an established customer base in the North of England. The area runs from the Humber River to Berwick on Tweed. With the current Government focus on SFI and natural solutions now is an ideal time to be considering a career in Seed Sales. The role is to develop and support established retail and wholesale customer accounts with the company's comprehensive and proven range of forage grass, stewardship, root, and other seed products. Candidates should have a successful track record in agronomy and on-farm sales combined with a good knowledge of agricultural practice. Seed sales and technical experience will be highly advantageous but not a limiting factor. The role is field and home office based, individuals will need to be self-motivated and have strong communication and influencing skills to service existing and develop new business with our customers. A competitive package is on offer and because this is a proactive and mobile role, there is flexibility on location in the region. For an informal and confidential discussion about the role, please call Vicky Wraight on or email . A full job description is available. Please submit your CV together with a covering letter on how you meet the requirements of the role to Vicky Wraight using the email address above. Closing Date 31st March 2026 You can also apply for this role by clicking the Apply Button.
Mar 10, 2026
Full time
CAREER OPPORTUNITY IN TECHNICAL SEED SALES Oliver Seeds is an integral part of DLF Seeds Ltd, the largest supplier of grass and forage seeds in the UK. We are currently recruiting for a Seed Sales Advisor to cover an established customer base in the North of England. The area runs from the Humber River to Berwick on Tweed. With the current Government focus on SFI and natural solutions now is an ideal time to be considering a career in Seed Sales. The role is to develop and support established retail and wholesale customer accounts with the company's comprehensive and proven range of forage grass, stewardship, root, and other seed products. Candidates should have a successful track record in agronomy and on-farm sales combined with a good knowledge of agricultural practice. Seed sales and technical experience will be highly advantageous but not a limiting factor. The role is field and home office based, individuals will need to be self-motivated and have strong communication and influencing skills to service existing and develop new business with our customers. A competitive package is on offer and because this is a proactive and mobile role, there is flexibility on location in the region. For an informal and confidential discussion about the role, please call Vicky Wraight on or email . A full job description is available. Please submit your CV together with a covering letter on how you meet the requirements of the role to Vicky Wraight using the email address above. Closing Date 31st March 2026 You can also apply for this role by clicking the Apply Button.
An incredible new opportunity has become available thanks to the rapid growth at the multi-award-winning Diaspora Insurance. Reporting directly to the Channels Director the Insurance Sales Manager will be leading an office- and field-based team of tied and independent sales advisors selling life insurance and related pure protection products, setting sales goals, developing strategies, and training sales advisors and field sales agents to meet targets while ensuring client satisfaction and regulatory compliance, requiring strong leadership, sales acumen, and interpersonal skills to motivate the team and analyse market trends for growth. Key duties involve recruiting, coaching, performance monitoring, implementing sales plans, and maintaining client relationships, all while adhering to industry standards like FCA guidelines. Core Responsibilities Team Leadership: Recruit, train, and mentor a team of office sales advisors and independent sales agents to achieve individual and collective sales targets. Business Unit Strategic Planning: Develop and implement business plan and marketing strategies tailored to specific client segments. Sales Strategy: Develop and implement effective strategies to meet or exceed sales targets for new and existing business. Performance Monitoring: Track and analyse sales metrics (KPIs) to identify trends, provide feedback, and prepare forecasts for senior management. Performance Management: Set sales goals, monitor performance metrics, and provide feedback and coaching. Regulatory Compliance: Ensure all sales practices meet standards set by regulatory bodies (such as the FCA in the UK) and internal company policies. Relationship Management: Build and maintain long-term relationships with key stakeholders. Customer Support: Handle escalated customer inquiries, mediate disputes, and ensure high levels of client satisfaction. Market Analysis: Stay updated on industry trends, competitor activities, and market Reporting: Manage sales administration, maintain records, and report progress to senior management. Required Skills, Experience & Qualifications Education: Typically requires a Bachelor's degree in Business, Finance, Marketing, or a related field. Experience: Proven experience as a Sales Manager in the life insurance industry. Five (5)+ years of experience in life insurance sales, with at least 2 years in a supervisory or managerial role. Technical Skills: Proficiency in CRM software, Policy Admin System, sales analytics tools, and Microsoft Office Suite. Soft Skills: Strong negotiation, interpersonal communication, and strategic thinking abilities. Strong understanding of life insurance products and services. Recruitment, training, excellent leadership and team management skills. Exceptional communication and interpersonal abilities. Ability to develop and execute sales strategies. Strong analytical and problem-solving skills What you will get in return: Job Types: Full-time, Permanent Pay: £35,000.00 to 40,000.00 per year plus generous overrider commission Benefits: Access to branded company pool cars 28 days paid annual leave (including bank holidays) Company events Company pension Free parking Headquartered in Birmingham, UK, Diaspora Insurance is a fast-growing insurance company focussed on crafting and delivering bespoke insurance and risk management solutions to specialised niche market of African expatriates in the UK. The company is introducing Life Cover and related pure protection covers to its menu of products and is looking for an experienced Sales Manager to head the business unit.
Mar 10, 2026
Full time
An incredible new opportunity has become available thanks to the rapid growth at the multi-award-winning Diaspora Insurance. Reporting directly to the Channels Director the Insurance Sales Manager will be leading an office- and field-based team of tied and independent sales advisors selling life insurance and related pure protection products, setting sales goals, developing strategies, and training sales advisors and field sales agents to meet targets while ensuring client satisfaction and regulatory compliance, requiring strong leadership, sales acumen, and interpersonal skills to motivate the team and analyse market trends for growth. Key duties involve recruiting, coaching, performance monitoring, implementing sales plans, and maintaining client relationships, all while adhering to industry standards like FCA guidelines. Core Responsibilities Team Leadership: Recruit, train, and mentor a team of office sales advisors and independent sales agents to achieve individual and collective sales targets. Business Unit Strategic Planning: Develop and implement business plan and marketing strategies tailored to specific client segments. Sales Strategy: Develop and implement effective strategies to meet or exceed sales targets for new and existing business. Performance Monitoring: Track and analyse sales metrics (KPIs) to identify trends, provide feedback, and prepare forecasts for senior management. Performance Management: Set sales goals, monitor performance metrics, and provide feedback and coaching. Regulatory Compliance: Ensure all sales practices meet standards set by regulatory bodies (such as the FCA in the UK) and internal company policies. Relationship Management: Build and maintain long-term relationships with key stakeholders. Customer Support: Handle escalated customer inquiries, mediate disputes, and ensure high levels of client satisfaction. Market Analysis: Stay updated on industry trends, competitor activities, and market Reporting: Manage sales administration, maintain records, and report progress to senior management. Required Skills, Experience & Qualifications Education: Typically requires a Bachelor's degree in Business, Finance, Marketing, or a related field. Experience: Proven experience as a Sales Manager in the life insurance industry. Five (5)+ years of experience in life insurance sales, with at least 2 years in a supervisory or managerial role. Technical Skills: Proficiency in CRM software, Policy Admin System, sales analytics tools, and Microsoft Office Suite. Soft Skills: Strong negotiation, interpersonal communication, and strategic thinking abilities. Strong understanding of life insurance products and services. Recruitment, training, excellent leadership and team management skills. Exceptional communication and interpersonal abilities. Ability to develop and execute sales strategies. Strong analytical and problem-solving skills What you will get in return: Job Types: Full-time, Permanent Pay: £35,000.00 to 40,000.00 per year plus generous overrider commission Benefits: Access to branded company pool cars 28 days paid annual leave (including bank holidays) Company events Company pension Free parking Headquartered in Birmingham, UK, Diaspora Insurance is a fast-growing insurance company focussed on crafting and delivering bespoke insurance and risk management solutions to specialised niche market of African expatriates in the UK. The company is introducing Life Cover and related pure protection covers to its menu of products and is looking for an experienced Sales Manager to head the business unit.
Job Description# AI Services Consultant - Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption.What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients.Qualifications Must have a minimum of 7+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersAIAAHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Mar 10, 2026
Full time
Job Description# AI Services Consultant - Job DescriptionCustomer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers through their configuration and optimization. MissionAs an AI Services Consultant at Zendesk, your mission is to provide technical solutions and remove roadblocks for your customers to drive resolutions on our AI Platform. You will act as a technical expert and trusted advisor, guiding customers through complex configurations with agility and precision. Your strong consulting skills and project management expertise will ensure seamless integration and optimization of AI solutions, driving transformative business outcomes. Overarching Objective For The Role: Accelerate customers' time to value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scale Be the customer's AI technical expert. Turn goals into the right configuration, integrations, and design choices, and remove blockers fast. Lead smooth, on-time delivery. Run projects end-to-end with clear scope, timelines, and stakeholder alignment to deliver reliably. Strategic Accountabilities Technical Expertise & Guidance: Provide expert advice on the implementation and optimization of Zendesk AI products, ensuring customers leverage the full capabilities of the technology to meet their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards of quality. Customer Satisfaction: Maintain high levels of customer satisfaction, contributing to customer retention and potential upsell opportunities. Cross-Functional Collaboration: Work closely with internal teams, including Customer Success and Sales, to ensure alignment on the customer's AI Roadmap and address any technical challenges that would block the customer from adopting AI. Tactical solutions for business outcomes: Ensure that AI solutions are effectively aligned with customer business goals, resulting in measurable improvements in customer experience and AI Adoption.What You'll Need to Succeed Strategic Skills & Expertise Consulting Expertise: Strong consulting skills with the ability to assess client needs, develop strategic solutions, and provide expert guidance throughout the project lifecycle. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Project Management: Oversee the planning, execution, and delivery of AI projects, ensuring they are completed on time, within scope, and meet quality standards. Technical Proficiency in AI: Deep understanding of AI technologies, particularly Zendesk AI products, with the ability to implement and optimize these solutions effectively. Agility and Adaptability: Ability to work effectively in diverse and dynamic environments, adapting to changing client needs and industry trends. Problem-Solving Abilities: Strong analytical and problem-solving skills, with the ability to identify challenges and develop innovative solutions. Continuous Learning: Commitment to staying updated on the latest AI trends and advancements, ensuring the delivery of cutting-edge solutions to clients.Qualifications Must have a minimum of 7+ years of related experience in Consulting / Professional Services Previous experience in go-to-customer/GTM roles in enterprise technology / SaaS - either customer success management, professional services/consulting, technical account management, or solutions engineering/pre-sales consulting Demonstrated experience in using adoption and health analytics to build predictive models and forecasts for churn and expansion; surface early risk signals and recommended mitigations to secure retention and growth Demonstrated experience designing and executing success plans or roadmaps that drive measurable customer outcomes Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Experience managing AI or software adoption programs with demonstrated impact on business metrics such as retention or satisfaction. Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degrees; certifications in AI strategy or project management preferred. Certifications in AI strategy or project management preferred Excellent program management and cross-functional influence skills Familiarity with emerging AI trends is a plus Ability to distill complex AI concepts for diverse audiences, especially executive stakeholdersAIAAHybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Chartered Institute of Procurement and Supply (CIPS)
Commercial Manager- Europe/UK About PROENERGY PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions. Our Footprint PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers. In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing-a world-class investment in fast-start power and the only campus of its kind in the world-is growing by 40 percent. In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof. In Kansas City, we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power. And our worldwide service centers ensure local service expertise near our customers. Our expanding service footprint includes Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia. Our Philosophy We take care of our people and strive to make a positive difference for the world. We offer competitive pay and excellent benefits. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today. Position Summary The Commercial Manager (CM) reports to the Commercial Operations Director and receives strategic and technical direction from assigned Lines of Businesses (LOB) Managers. The CM works closely with the LOB and Sales team to analyse an opportunity's requirements, assist in determining its winning bid strategy, assign and drive completion of bid responsibilities, evaluate risks, determine market pricing, and run costing and cash flow models to create bids that satisfy the customers' bid requirements while achieving PROENERGY's internal requirements for margin and execution. This position is supported by the Sales team, Business Leaders and LOBs to ensure proper scope, costing, pricing, and strategic application throughout the commercial process. The CM will serve as a trusted advisor on LM6000 and LM2500 gas turbine field and depot level repairs to support both internal and external customers. Reports To: Director Commercial Operations Work Location: Europe/UK Position Responsibilities Define and assess work scope requirements for the repair and maintenance of LM6000 and LM2500 gas turbine modules and components to restore performance and extend operational life, ensuring safe and efficient equipment functionality. Collaborate with sales and internal stakeholders to develop field service and depot cost and pricing models for LM6000 and LM2500 proposals. Editing and proofreading skills are imperative along with the ability to work to a deadline. Deliver technical support to sales and commercial managers by preparing detailed technical work scopes for inclusion in customer proposals. Provide technical and commercial expertise during strategy sessions, proposal development, customer presentations, and negotiations for assigned opportunities. Lead the development of customer proposals, including drafting proposal documents, building cost models, managing CRM opportunities, and coordinating with stakeholders to ensure proposal accuracy and integrity. Coordinate with PROENERGY depots and sourcing teams to schedule work efficiently, ensuring optimal allocation of parts and labour. Demonstrate flexibility and a proactive approach to undertaking additional tasks as required to meet evolving business needs. Maintain and update proposal data within the Commercial Sales CRM application to ensure accurate tracking and reporting. Conduct thorough contract reviews to identify and mitigate technical and commercial risks. Advocate for customer-centric solutions that address commercial concerns and enhance bid competitiveness. Establish preliminary project schedules and define inputs necessary for the development of comprehensive project timelines by Lines of Business (LOB). Analyse and tailor project cash flow models to optimise payment milestone structures. Support project handovers following bid awards to ensure a seamless transition to execution teams. Compile reference materials, experience summaries, and supplemental documentation to support proposals. Manage internal and external communication of bid documents to ensure alignment and transparency. Ensure strict adherence to PROENERGY's commercial policies, procedures, and industry best practices. Required Qualifications Bachelor of Science in Engineering or Business, from an accredited college/university or equivalent experience as a Commercial Manager, Technical Director, Commercial Application Engineer, or Product Service Engineer. 5+ years, of LM aeroderivative gas turbine technology or equivalent turbine experience. 5+ years of commercial or proposal development experience. Previous experience in developing cost models and proposals. Have the right to work in the EU or UK is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa. Successful candidate will need to satisfactorily complete pre-employment drug screening and background checks. Desired Qualifications 10+ years of working experience specifically with LM6000 and/or LM2500 gas turbines. Previous experience in the power or energy industry, industrial utilities and or Oil & Gas markets. Previous Operations and Maintenance (O&M) experience with LM6000 and/or LM2500 gas turbines. Previous Field Engineering or Technical Advisor experience, previous project management experience. Strong English language, written and oral communication skills. Working knowledge of mechanical systems (fuel, water, oil, and air), electrical systems and or control systems (Woodward, Speedtronic, and Allen Bradley). Ability to read technical drawings (fabrication drawings, P&ID, schematics, etc.). Strong process discipline with sound analytical and problem-solving skills. Experience leading projects involving multi-disciplinary teams, ability to coordinate several projects simultaneously. Demonstrated team player, creative, out of the box thinker, proven interpersonal skills. Self-starter with initiative, understanding objectives and demonstrated ability to drive projects to completion. Previous experience responding to RFP's & Tenders is preferred. Ability to facilitate meetings and use input from sales accounts managers, business leaders and the PROENERGY execution teams to determine the best proposal solutions for customers. Desired Work Skills & Traits Proficient in the use of Adobe Acrobat Professional. Excellent document formatting proficiency in MS Word and proficiency with MS Office. Demonstrated proficiency in business letter writing and formal report writing. Thorough understanding of proper English usage, including spelling, grammar, and punctuation. Ability to respectfully respond to requests and inquiries from the general public in person and over the telephone. Ability to analyse and resolve problems in a logical and effective manner. Proven ability to conduct business research, synthesize and analyze data, and produce clear, concise, and accurate reports on complex topics. It is PROENERGY's policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.
Mar 10, 2026
Full time
Commercial Manager- Europe/UK About PROENERGY PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions. Our Footprint PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers. In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing-a world-class investment in fast-start power and the only campus of its kind in the world-is growing by 40 percent. In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof. In Kansas City, we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power. And our worldwide service centers ensure local service expertise near our customers. Our expanding service footprint includes Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia. Our Philosophy We take care of our people and strive to make a positive difference for the world. We offer competitive pay and excellent benefits. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today. Position Summary The Commercial Manager (CM) reports to the Commercial Operations Director and receives strategic and technical direction from assigned Lines of Businesses (LOB) Managers. The CM works closely with the LOB and Sales team to analyse an opportunity's requirements, assist in determining its winning bid strategy, assign and drive completion of bid responsibilities, evaluate risks, determine market pricing, and run costing and cash flow models to create bids that satisfy the customers' bid requirements while achieving PROENERGY's internal requirements for margin and execution. This position is supported by the Sales team, Business Leaders and LOBs to ensure proper scope, costing, pricing, and strategic application throughout the commercial process. The CM will serve as a trusted advisor on LM6000 and LM2500 gas turbine field and depot level repairs to support both internal and external customers. Reports To: Director Commercial Operations Work Location: Europe/UK Position Responsibilities Define and assess work scope requirements for the repair and maintenance of LM6000 and LM2500 gas turbine modules and components to restore performance and extend operational life, ensuring safe and efficient equipment functionality. Collaborate with sales and internal stakeholders to develop field service and depot cost and pricing models for LM6000 and LM2500 proposals. Editing and proofreading skills are imperative along with the ability to work to a deadline. Deliver technical support to sales and commercial managers by preparing detailed technical work scopes for inclusion in customer proposals. Provide technical and commercial expertise during strategy sessions, proposal development, customer presentations, and negotiations for assigned opportunities. Lead the development of customer proposals, including drafting proposal documents, building cost models, managing CRM opportunities, and coordinating with stakeholders to ensure proposal accuracy and integrity. Coordinate with PROENERGY depots and sourcing teams to schedule work efficiently, ensuring optimal allocation of parts and labour. Demonstrate flexibility and a proactive approach to undertaking additional tasks as required to meet evolving business needs. Maintain and update proposal data within the Commercial Sales CRM application to ensure accurate tracking and reporting. Conduct thorough contract reviews to identify and mitigate technical and commercial risks. Advocate for customer-centric solutions that address commercial concerns and enhance bid competitiveness. Establish preliminary project schedules and define inputs necessary for the development of comprehensive project timelines by Lines of Business (LOB). Analyse and tailor project cash flow models to optimise payment milestone structures. Support project handovers following bid awards to ensure a seamless transition to execution teams. Compile reference materials, experience summaries, and supplemental documentation to support proposals. Manage internal and external communication of bid documents to ensure alignment and transparency. Ensure strict adherence to PROENERGY's commercial policies, procedures, and industry best practices. Required Qualifications Bachelor of Science in Engineering or Business, from an accredited college/university or equivalent experience as a Commercial Manager, Technical Director, Commercial Application Engineer, or Product Service Engineer. 5+ years, of LM aeroderivative gas turbine technology or equivalent turbine experience. 5+ years of commercial or proposal development experience. Previous experience in developing cost models and proposals. Have the right to work in the EU or UK is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa. Successful candidate will need to satisfactorily complete pre-employment drug screening and background checks. Desired Qualifications 10+ years of working experience specifically with LM6000 and/or LM2500 gas turbines. Previous experience in the power or energy industry, industrial utilities and or Oil & Gas markets. Previous Operations and Maintenance (O&M) experience with LM6000 and/or LM2500 gas turbines. Previous Field Engineering or Technical Advisor experience, previous project management experience. Strong English language, written and oral communication skills. Working knowledge of mechanical systems (fuel, water, oil, and air), electrical systems and or control systems (Woodward, Speedtronic, and Allen Bradley). Ability to read technical drawings (fabrication drawings, P&ID, schematics, etc.). Strong process discipline with sound analytical and problem-solving skills. Experience leading projects involving multi-disciplinary teams, ability to coordinate several projects simultaneously. Demonstrated team player, creative, out of the box thinker, proven interpersonal skills. Self-starter with initiative, understanding objectives and demonstrated ability to drive projects to completion. Previous experience responding to RFP's & Tenders is preferred. Ability to facilitate meetings and use input from sales accounts managers, business leaders and the PROENERGY execution teams to determine the best proposal solutions for customers. Desired Work Skills & Traits Proficient in the use of Adobe Acrobat Professional. Excellent document formatting proficiency in MS Word and proficiency with MS Office. Demonstrated proficiency in business letter writing and formal report writing. Thorough understanding of proper English usage, including spelling, grammar, and punctuation. Ability to respectfully respond to requests and inquiries from the general public in person and over the telephone. Ability to analyse and resolve problems in a logical and effective manner. Proven ability to conduct business research, synthesize and analyze data, and produce clear, concise, and accurate reports on complex topics. It is PROENERGY's policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, national origin, marital status, ancestry, medical condition, military status, or any other characteristic protected by State or Federal law.
Internal job title for this role is a Purchasing Executive. Salary: £25,000 + OTE £40K Location: Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europe s largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean we re now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and we re building a team that can scale with it - people who want to work in a business that knows where it s going and how it s going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory. Overview We have three exciting roles for Purchasing Executives to join the expanding team. As a Purchasing Executive, you ll speak directly with customers looking to sell their motorbike, guiding them through a smooth, friendly and transparent process. You ll negotiate fair prices, secure great stock for our showrooms, and make sure every customer feels valued. This role is essential to keeping our inventory strong, our service standards high, and our brand promise alive. What You ll Be Doing Day-to-Day: Deliver exceptional, professional, and positive customer experiences Confidently guide customers through the selling journey with clarity and transparency Negotiate fair prices while meeting targets and KPIs Accurately use systems to manage customer data and support smooth workflows Convert leads into completed purchases Ensure GDPR-compliant, accurate customer records Drive purchasing performance to support stock, revenue, and growth Represent SuperBike Factory with pride, living our PILOT values What We re Looking For: Essential: GCSE English & Maths at Grade C / Grade 4 or above (or equivalent) Previous experience in customer service or a call centre environment Strong telephone communication skills with the ability to build rapport quickly. Strong organisational and time-management skills, with the ability to work well under pressure Ability to prioritise and multitask in a fast-paced environment. Desirable: Background in sales or negotiating deals. Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Purchasing Executive / Procurement Executive / Buying Executive / Purchasing Officer Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.
Mar 10, 2026
Full time
Internal job title for this role is a Purchasing Executive. Salary: £25,000 + OTE £40K Location: Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europe s largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean we re now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. That transformation puts us in growth mode. Volumes are rising, demand is strong, and we re building a team that can scale with it - people who want to work in a business that knows where it s going and how it s going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory. Overview We have three exciting roles for Purchasing Executives to join the expanding team. As a Purchasing Executive, you ll speak directly with customers looking to sell their motorbike, guiding them through a smooth, friendly and transparent process. You ll negotiate fair prices, secure great stock for our showrooms, and make sure every customer feels valued. This role is essential to keeping our inventory strong, our service standards high, and our brand promise alive. What You ll Be Doing Day-to-Day: Deliver exceptional, professional, and positive customer experiences Confidently guide customers through the selling journey with clarity and transparency Negotiate fair prices while meeting targets and KPIs Accurately use systems to manage customer data and support smooth workflows Convert leads into completed purchases Ensure GDPR-compliant, accurate customer records Drive purchasing performance to support stock, revenue, and growth Represent SuperBike Factory with pride, living our PILOT values What We re Looking For: Essential: GCSE English & Maths at Grade C / Grade 4 or above (or equivalent) Previous experience in customer service or a call centre environment Strong telephone communication skills with the ability to build rapport quickly. Strong organisational and time-management skills, with the ability to work well under pressure Ability to prioritise and multitask in a fast-paced environment. Desirable: Background in sales or negotiating deals. Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Purchasing Executive / Procurement Executive / Buying Executive / Purchasing Officer Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating.
A leading technology and engineering consultancy is seeking a Chief Technology Officer to shape the organisation's technology and AI strategy while driving innovation across complex client engagements. The Role Define and lead the long term technology and AI strategy across consulting and engineering services. Shape capability roadmaps covering data platforms, automation, generative AI, AI agents and modern engineering practices. Translate emerging AI technologies into practical solutions that drive measurable client outcomes. Establish the organisational foundations for responsible and scalable AI adoption. Enterprise Architecture & Engineering Excellence Define enterprise architecture frameworks and reference architectures used across major client engagements. Build scalable platforms and data foundations that support enterprise grade delivery. Champion modern engineering practices combined with AI enabled delivery models. Support complex presales engagements where AI strategy, platform modernisation and technology vision shape commercial outcomes. Work closely with commercial teams to position AI, data and engineering capabilities in the market. Translate client challenges into clear technology strategies and solution architectures. Market & Thought Leadership Represent the organisation externally as a senior voice on technology and AI. Contribute to conferences, industry events and advisory discussions. Help position the organisation at the forefront of AI enabled engineering and technology transformation. Leadership Develop and mentor senior technical leaders across architecture, engineering and AI teams. Build a culture of innovation, collaboration and technical excellence. Promote an AI first and consultative mindset across the organisation. About You Senior technology leader with experience as a CTO, Chief Architect, Technology Strategy Leader or similar. Background within technology consulting, digital transformation, systems integration or technology services. Deep expertise across cloud platforms, data architecture, modern engineering practices and AI technologies. Strong understanding of generative AI, LLMs, automation and emerging AI architectures. Experience supporting complex enterprise deals and technology led presales engagements. Excellent communicator with credibility at board and executive level. Strategic thinker capable of simplifying complex technical concepts for senior stakeholders. This is an opportunity to shape the technology direction of a consultancy expanding its AI and engineering capabilities across enterprise clients, while playing a central role in defining how organisations use AI, data and modern platforms to transform how they operate. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the job Contract Type: Permanent Focus: IT Management/Senior Appointments Workplace Type: Hybrid Experience Level: Director Location: London Specialism: Technology & Digital Industry: Consultancy Salary: £150,000 - £200,000 per annum + 20% Bonus Job Reference: 6G2CPT-43E3BFA8 Date posted: 6 March 2026 Consultant: Joe Pawlica
Mar 10, 2026
Full time
A leading technology and engineering consultancy is seeking a Chief Technology Officer to shape the organisation's technology and AI strategy while driving innovation across complex client engagements. The Role Define and lead the long term technology and AI strategy across consulting and engineering services. Shape capability roadmaps covering data platforms, automation, generative AI, AI agents and modern engineering practices. Translate emerging AI technologies into practical solutions that drive measurable client outcomes. Establish the organisational foundations for responsible and scalable AI adoption. Enterprise Architecture & Engineering Excellence Define enterprise architecture frameworks and reference architectures used across major client engagements. Build scalable platforms and data foundations that support enterprise grade delivery. Champion modern engineering practices combined with AI enabled delivery models. Support complex presales engagements where AI strategy, platform modernisation and technology vision shape commercial outcomes. Work closely with commercial teams to position AI, data and engineering capabilities in the market. Translate client challenges into clear technology strategies and solution architectures. Market & Thought Leadership Represent the organisation externally as a senior voice on technology and AI. Contribute to conferences, industry events and advisory discussions. Help position the organisation at the forefront of AI enabled engineering and technology transformation. Leadership Develop and mentor senior technical leaders across architecture, engineering and AI teams. Build a culture of innovation, collaboration and technical excellence. Promote an AI first and consultative mindset across the organisation. About You Senior technology leader with experience as a CTO, Chief Architect, Technology Strategy Leader or similar. Background within technology consulting, digital transformation, systems integration or technology services. Deep expertise across cloud platforms, data architecture, modern engineering practices and AI technologies. Strong understanding of generative AI, LLMs, automation and emerging AI architectures. Experience supporting complex enterprise deals and technology led presales engagements. Excellent communicator with credibility at board and executive level. Strategic thinker capable of simplifying complex technical concepts for senior stakeholders. This is an opportunity to shape the technology direction of a consultancy expanding its AI and engineering capabilities across enterprise clients, while playing a central role in defining how organisations use AI, data and modern platforms to transform how they operate. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates. About the job Contract Type: Permanent Focus: IT Management/Senior Appointments Workplace Type: Hybrid Experience Level: Director Location: London Specialism: Technology & Digital Industry: Consultancy Salary: £150,000 - £200,000 per annum + 20% Bonus Job Reference: 6G2CPT-43E3BFA8 Date posted: 6 March 2026 Consultant: Joe Pawlica
Precision Farming Regional Manager Date: Jan 19, 2026 Location: GB Workplace Type: Hybrid/Remote Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today! We believe in the power of farmers and agriculture - and that reliable, easy-to-use precision technology is essential for success in farming. That is why PTx is committed to developing and delivering hardware, software, and cloud-based platforms for precision agriculture that are tailored to the needs of farmers around the world. In doing so, PTx makes a significant contribution to the sustainable production of healthy food. Would you like to be part of this journey? Then join our team! The PTx Precision Farming Manager (m/f/d) is a key role in the PTx organization to drive the adoption of technology for dealers and farmers. Your Impact: You drive the adoption of PTx precision farming technologies across all equipment in your territory through dealer sales support and product training. You champion technology growth by delivering expert training and consultations to dealers on best-fit PTx solutions You provide strategic feedback to internal sales and product teams to inform development and strategy You develop dealer network capabilities in precision farming to boost equipment market share and customer satisfaction. You support dealers in farmer interactions and deal closures to enhance brand reputation and retail success You lead sales pipeline activities by coaching dealer teams, tracking progress, and ensuring timely follow-ups You represent the company at meetings, field days, farm shows, and marketing events to promote our technology and its benefits while ensuring compliance with company policies and ethical standards Your Experience and Qualification: Bachelor's degree in agriculture, Business, or a related field with agricultural experience, or equivalent practical experience At least 3 years of sales management experience with a strong track record in driving growth and managing dealer or distributor relationships Fluent English skills, both written and spoken, and a high willingness to travel within the assigned region and beyond Deep understanding of the agricultural market, its dynamics, and dealer business models, with the ability to act as a trusted advisor Strong communication, presentation, negotiation, and problem-solving skills, including the ability to resolve conflicts strategically Background in the agricultural industry / precision farming technology or hands on farming experience is preferred 26 days annual leave + additional privileged leave and ability to buy up to 5 days annual leave. Pension scheme, life assurance, and Group Income Protection. AXA private healthcare is available. Retail discounts vouchers, EAP, and access to the Yu life Wellbeing App (free and unlimited 24/7 UK based GPs + free will service). Your Workplace: You will work remote mode from our Stoneleigh, Warwickshire site. We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives. Join us as we bring agriculture into the future and apply now! Job Segment: Sustainable Agriculture, Event Marketing, Cloud, Marketing Manager, Regional Manager, Agriculture, Marketing, Technology, Management AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt , Massey Ferguson , PTx and Valtra . AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world.
Mar 10, 2026
Full time
Precision Farming Regional Manager Date: Jan 19, 2026 Location: GB Workplace Type: Hybrid/Remote Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today! We believe in the power of farmers and agriculture - and that reliable, easy-to-use precision technology is essential for success in farming. That is why PTx is committed to developing and delivering hardware, software, and cloud-based platforms for precision agriculture that are tailored to the needs of farmers around the world. In doing so, PTx makes a significant contribution to the sustainable production of healthy food. Would you like to be part of this journey? Then join our team! The PTx Precision Farming Manager (m/f/d) is a key role in the PTx organization to drive the adoption of technology for dealers and farmers. Your Impact: You drive the adoption of PTx precision farming technologies across all equipment in your territory through dealer sales support and product training. You champion technology growth by delivering expert training and consultations to dealers on best-fit PTx solutions You provide strategic feedback to internal sales and product teams to inform development and strategy You develop dealer network capabilities in precision farming to boost equipment market share and customer satisfaction. You support dealers in farmer interactions and deal closures to enhance brand reputation and retail success You lead sales pipeline activities by coaching dealer teams, tracking progress, and ensuring timely follow-ups You represent the company at meetings, field days, farm shows, and marketing events to promote our technology and its benefits while ensuring compliance with company policies and ethical standards Your Experience and Qualification: Bachelor's degree in agriculture, Business, or a related field with agricultural experience, or equivalent practical experience At least 3 years of sales management experience with a strong track record in driving growth and managing dealer or distributor relationships Fluent English skills, both written and spoken, and a high willingness to travel within the assigned region and beyond Deep understanding of the agricultural market, its dynamics, and dealer business models, with the ability to act as a trusted advisor Strong communication, presentation, negotiation, and problem-solving skills, including the ability to resolve conflicts strategically Background in the agricultural industry / precision farming technology or hands on farming experience is preferred 26 days annual leave + additional privileged leave and ability to buy up to 5 days annual leave. Pension scheme, life assurance, and Group Income Protection. AXA private healthcare is available. Retail discounts vouchers, EAP, and access to the Yu life Wellbeing App (free and unlimited 24/7 UK based GPs + free will service). Your Workplace: You will work remote mode from our Stoneleigh, Warwickshire site. We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives. Join us as we bring agriculture into the future and apply now! Job Segment: Sustainable Agriculture, Event Marketing, Cloud, Marketing Manager, Regional Manager, Agriculture, Marketing, Technology, Management AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt , Massey Ferguson , PTx and Valtra . AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world.
Computacenter AG & Co. oHG
Hatfield, Hertfordshire
Select how often (in days) to receive an alert: Customer Experience Director Location: UK - Hatfield, UK - London, UK - Milton Keynes Job-ID: 217064 Contract type: Standard Business Unit: Service Desk Life on the team The Customer Experience Director will be responsible for managing the Service Desk function within a large multinational IT managed service company. The role involves overseeing the day-to-day operations of the Service Desk team, ensuring efficient and effective delivery of IT support services to clients. You will play a critical role in driving operational excellence, optimizing service delivery processes, and fostering a customer-centric culture. What you'll do Team Management: Provide strategic management and direction to the Service Desk team, setting clear goals and, objectives. Foster & drive a high-performance culture, ensuring team members are motivated, engaged, and supported in their professional growth. Encourage collaboration, teamwork, and knowledge sharing among team members and the different delivery locations. Service Desk Operations: Oversee the day-to-day operations of the Service Desk, ensuring service levels are met or exceeded. Continuously evaluate and enhance the Service Desk's capabilities, leveraging industry best practices and emerging technologies. Forefront initiatives to drive continuous improvement, such as process optimization, automation, and the implementation of new tools or technologies. Stay updated on industry trends, emerging technologies, and best practices related to IT service delivery. Stakeholder Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and escalation point for service-related matters. Collaborate to understand their IT support needs, develop customized service solutions, and ensure client satisfaction. Collaborate with other internal teams, such as the Sales, Engineering, and Project Management teams, to ensure seamless service delivery and support the achievement of organizational goals. Work closely with senior management to provide insights, reports, and recommendations on Service Desk operations and performance. Collaborate with the finance department to develop and manage the Service Desk's budget. Monitor and control operational expenses, identifying cost-saving opportunities without compromising service quality. Conduct financial analysis and reporting to track performance against budget and financial goals. Own and understand the pricing model and structures. What you'll need Bachelor's degree in information technology, Computer Science, or a related field. Experience of managing large people organisations Proven experience in a leadership role within an IT managed service company and Service Desk operations. Strong knowledge of IT service management frameworks, such as ITIL, and demonstrated experience in implementing and adhering to ITIL processes. Experience managing a geographically dispersed and diverse team. Strong communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Proven track record in driving operational excellence and continuous improvement. Understanding of IT service management tools and technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Mar 09, 2026
Full time
Select how often (in days) to receive an alert: Customer Experience Director Location: UK - Hatfield, UK - London, UK - Milton Keynes Job-ID: 217064 Contract type: Standard Business Unit: Service Desk Life on the team The Customer Experience Director will be responsible for managing the Service Desk function within a large multinational IT managed service company. The role involves overseeing the day-to-day operations of the Service Desk team, ensuring efficient and effective delivery of IT support services to clients. You will play a critical role in driving operational excellence, optimizing service delivery processes, and fostering a customer-centric culture. What you'll do Team Management: Provide strategic management and direction to the Service Desk team, setting clear goals and, objectives. Foster & drive a high-performance culture, ensuring team members are motivated, engaged, and supported in their professional growth. Encourage collaboration, teamwork, and knowledge sharing among team members and the different delivery locations. Service Desk Operations: Oversee the day-to-day operations of the Service Desk, ensuring service levels are met or exceeded. Continuously evaluate and enhance the Service Desk's capabilities, leveraging industry best practices and emerging technologies. Forefront initiatives to drive continuous improvement, such as process optimization, automation, and the implementation of new tools or technologies. Stay updated on industry trends, emerging technologies, and best practices related to IT service delivery. Stakeholder Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and escalation point for service-related matters. Collaborate to understand their IT support needs, develop customized service solutions, and ensure client satisfaction. Collaborate with other internal teams, such as the Sales, Engineering, and Project Management teams, to ensure seamless service delivery and support the achievement of organizational goals. Work closely with senior management to provide insights, reports, and recommendations on Service Desk operations and performance. Collaborate with the finance department to develop and manage the Service Desk's budget. Monitor and control operational expenses, identifying cost-saving opportunities without compromising service quality. Conduct financial analysis and reporting to track performance against budget and financial goals. Own and understand the pricing model and structures. What you'll need Bachelor's degree in information technology, Computer Science, or a related field. Experience of managing large people organisations Proven experience in a leadership role within an IT managed service company and Service Desk operations. Strong knowledge of IT service management frameworks, such as ITIL, and demonstrated experience in implementing and adhering to ITIL processes. Experience managing a geographically dispersed and diverse team. Strong communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Proven track record in driving operational excellence and continuous improvement. Understanding of IT service management tools and technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Mar 09, 2026
Full time
We are looking for a Store Manager to join Team OB in our Chiswick store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: Analyse a variety of reports to measure the success of the store and team. Work with KPIs to evaluate the store's performance and identify development areas. Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met. Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards. Communicate any development/training issues that are identified to the Area Manager and People Advisor. Ensure exemplary customer service is delivered by the team at all times. Make sure the team always adhere to OB operational standards. Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice. Bonas Benefits: Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service Annual discretionary profit related bonus scheme Free membership for our Westfield Health Cash Plan or Private Medical Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support through our 360L eLearning platform Free refreshments and treats in store What we look for: Experience in team management. Positivity, vibrancy and ready to take on anything. Someone who is kind, helpful and considerate towards customers and team members alike. Exceptional organisation skills and natural multi-tasking ability. Commercial awareness. Ambition, resourcefulness and someone who's looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website:
Job Title: Reservations Advisor Location: Head Office Hours: 37.5 hours per week (5 days over 7) Contract: Full Time Salary: 24,500 per annum + bonus structure About the Role We are looking for a motivated and customer-focused Reservations Advisor to join our Head Office team. The successful candidate will be responsible for handling customer enquiries, processing reservations, and providing exceptional service to customers looking to book holidays. This role requires strong communication skills, attention to detail, and the ability to meet sales and service targets within a fast-paced environment. Key Responsibilities Handling inbound and outbound calls relating to holiday reservations and enquiries Assisting customers in selecting and booking suitable holiday packages Processing reservations accurately and efficiently within internal systems Providing customers with detailed information about destinations, accommodation, and services Meeting individual and team sales targets as part of the bonus structure Maintaining a high level of customer service at all times Managing customer queries, amendments, and cancellations where required Updating customer records and booking information accurately Working Pattern 37.5 hours per week 5 days worked over 7 Weekend working required (every weekend) Salary & Benefits 24,500 per year Bonus structure based on performance targets (details discussed upon start date) Skills & Experience Essential: Excellent communication and interpersonal skills Strong customer service focus Ability to work in a fast-paced, target-driven environment Good organisational and administrative skills Desirable: Previous experience in: Reservations Holiday bookings Travel agency Call centre environment Cold calling Sales roles
Mar 09, 2026
Full time
Job Title: Reservations Advisor Location: Head Office Hours: 37.5 hours per week (5 days over 7) Contract: Full Time Salary: 24,500 per annum + bonus structure About the Role We are looking for a motivated and customer-focused Reservations Advisor to join our Head Office team. The successful candidate will be responsible for handling customer enquiries, processing reservations, and providing exceptional service to customers looking to book holidays. This role requires strong communication skills, attention to detail, and the ability to meet sales and service targets within a fast-paced environment. Key Responsibilities Handling inbound and outbound calls relating to holiday reservations and enquiries Assisting customers in selecting and booking suitable holiday packages Processing reservations accurately and efficiently within internal systems Providing customers with detailed information about destinations, accommodation, and services Meeting individual and team sales targets as part of the bonus structure Maintaining a high level of customer service at all times Managing customer queries, amendments, and cancellations where required Updating customer records and booking information accurately Working Pattern 37.5 hours per week 5 days worked over 7 Weekend working required (every weekend) Salary & Benefits 24,500 per year Bonus structure based on performance targets (details discussed upon start date) Skills & Experience Essential: Excellent communication and interpersonal skills Strong customer service focus Ability to work in a fast-paced, target-driven environment Good organisational and administrative skills Desirable: Previous experience in: Reservations Holiday bookings Travel agency Call centre environment Cold calling Sales roles
Customer Service Advisor - 30k Total Earnings 24,700 basic salary + Monthly bonus - Total package circa 30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Customer Service Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now!
Mar 09, 2026
Full time
Customer Service Advisor - 30k Total Earnings 24,700 basic salary + Monthly bonus - Total package circa 30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Customer Service Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now!
Inbound Sales Advisor - Basic Salary + monthly bonus - Total package circa 30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Inbound Sales Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service or Sales role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now!
Mar 09, 2026
Full time
Inbound Sales Advisor - Basic Salary + monthly bonus - Total package circa 30k Manchester City Centre Monday - Thursday 9am- 5:30pm Friday 10am-4pm - No weekends and a late start and early finish on a Friday! Excellent benefits package - apply to find out more! We are proud to be working with a class leading business in Manchester that is not only the largest business in industry but also one of the longest standing and most respected too. The success of the business has ultimately been built from their approach to both their customers and their staff. This is a business that will truly support your development, nurture your ability and help you become an expert in your field so that you can deliver class leading Customer Service to their customers. You will be based in the Manchester office and part of a small but highly skilled team of Inbound Sales Advisors. This is a financial services business so upholding the highest standards is imperative; whilst you will be having customer service and sales conversations you will put the customer at the heart of everything you do. On a daily basis you will handle calls to and from customers regarding a range of financial products at all times ensuring the best outcome for the customer. Previous experience in telephone-based Customer Service or Sales role is preferred, however, other Customer service and Sales experience will be considered If you have previous customer service or sales experience and live in the Manchester area, apply now!
Customer Service Advisor Glenfield, Leicester £26,000 - £29,000 per annum Monday to Friday 7:30am - 3:30pm. Immediate Start This role is ideally suited to a Customer Service Advisor who is available to start immediately or within a week and who enjoys delivering high standards of service while managing a variety of customer enquiries. The successful Customer Service Advisor will play a key role in ensuring customers receive a responsive, professional and solutions-focused service. Working within a supportive team environment, the Customer Service Advisor will manage incoming enquiries, resolve issues efficiently and liaise with internal departments to ensure a smooth end-to-end customer experience. As a Customer Service Advisor, responsibilities will include: Acting as the first point of contact for customers via telephone and email Handling customer enquiries relating to accounts, orders and general queries Providing accurate and timely responses to customer requests in line with response time targets Resolving customer issues efficiently while maintaining a positive customer experience Liaising with internal departments to ensure effective end-to-end solutions Processing customer requests and requirements in a timely and accurate manner Maintaining accurate records of customer interactions and correspondence Collating data for customer updates and internal reporting Identifying potential sales opportunities and proactively creating new leads where appropriate Ensuring all customer orders, documentation and communications are correctly recorded and filed The successful Customer Service Advisor will demonstrate: Previous experience in a customer service or customer care position Excellent communication skills, both written and verbal A confident and professional telephone manner Strong organisational skills with the ability to prioritise tasks effectively The ability to multitask within a fast-paced environment A proactive and problem-solving mindset Strong attention to detail and accuracy Good IT and computer literacy As the Customer Service Advisor you will receive: Salary: £26,000 - £29,000 depending on experience Location: Glenfield, Leicester (office-based) Working hours: Monday to Friday, 7:30am - 3:30pm Candidates must be available to start immediately or at very short notice If you are an experienced Customer Service Advisor looking for your next opportunity and are available to start immediately, this could be an excellent opportunity to join a busy and supportive team environment. Apply now to learn more about this Customer Service Advisor opportunity.
Mar 08, 2026
Full time
Customer Service Advisor Glenfield, Leicester £26,000 - £29,000 per annum Monday to Friday 7:30am - 3:30pm. Immediate Start This role is ideally suited to a Customer Service Advisor who is available to start immediately or within a week and who enjoys delivering high standards of service while managing a variety of customer enquiries. The successful Customer Service Advisor will play a key role in ensuring customers receive a responsive, professional and solutions-focused service. Working within a supportive team environment, the Customer Service Advisor will manage incoming enquiries, resolve issues efficiently and liaise with internal departments to ensure a smooth end-to-end customer experience. As a Customer Service Advisor, responsibilities will include: Acting as the first point of contact for customers via telephone and email Handling customer enquiries relating to accounts, orders and general queries Providing accurate and timely responses to customer requests in line with response time targets Resolving customer issues efficiently while maintaining a positive customer experience Liaising with internal departments to ensure effective end-to-end solutions Processing customer requests and requirements in a timely and accurate manner Maintaining accurate records of customer interactions and correspondence Collating data for customer updates and internal reporting Identifying potential sales opportunities and proactively creating new leads where appropriate Ensuring all customer orders, documentation and communications are correctly recorded and filed The successful Customer Service Advisor will demonstrate: Previous experience in a customer service or customer care position Excellent communication skills, both written and verbal A confident and professional telephone manner Strong organisational skills with the ability to prioritise tasks effectively The ability to multitask within a fast-paced environment A proactive and problem-solving mindset Strong attention to detail and accuracy Good IT and computer literacy As the Customer Service Advisor you will receive: Salary: £26,000 - £29,000 depending on experience Location: Glenfield, Leicester (office-based) Working hours: Monday to Friday, 7:30am - 3:30pm Candidates must be available to start immediately or at very short notice If you are an experienced Customer Service Advisor looking for your next opportunity and are available to start immediately, this could be an excellent opportunity to join a busy and supportive team environment. Apply now to learn more about this Customer Service Advisor opportunity.
