Job Description - Maintenance Operative (Handyman) Location Parham Student Village, Canterbury Salary £30,000 per annum Reporting to Assistant Accommodation Manager Hours Full-time, Monday to Friday (typically 9:00am - 5:00pm with occasional flexibility required) About the Role Flow Student, part of MCR Property Group, is seeking a reliable and practical Maintenance Operative to support the day-to-day upkeep of Parham Student Village. This role is primarily a hands-on handyman position responsible for general repairs, maintenance tasks, and supporting the wider operational team in ensuring the building remains safe, well-maintained and comfortable for residents. Working closely with the Assistant Accommodation Manager and site team, the Maintenance Operative will carry out routine maintenance, respond to reactive repair requests and assist with planned preventative maintenance across the property. Key Responsibilities • Carry out general maintenance and handyman duties across the student village. • Respond promptly to reactive maintenance requests from residents and the site team. • Undertake minor repairs including plumbing, electrical fixes, joinery and decorating. • Assist with preventative maintenance and routine property checks. • Support room turnarounds during check-out and check-in periods. • Maintain communal areas ensuring they remain safe, clean and fully operational. • Conduct basic inspections of equipment and building systems. • Assist external contractors when required and ensure works are completed safely. • Log and update maintenance requests through the property management system. • Support emergency responses including fire alarm activations, water leaks or urgent building issues. • Ensure compliance with health and safety policies and safe working practices. Skills and Experience • Proven experience in a handyman, maintenance or facilities role. • Practical knowledge of basic electrical, plumbing or building repairs. • Ability to troubleshoot and resolve maintenance issues efficiently. • Good organisational skills and ability to prioritise tasks. • Strong customer service approach when interacting with residents. • Ability to work independently while supporting the wider site team. Desirable • Trade qualification or experience in electrical, plumbing, joinery or building maintenance. • Previous experience working within residential property, hotels or student accommodation. • Basic understanding of building compliance and safety standards. Personal Attributes • Reliable and proactive with a strong work ethic and happy to be hands on • Practical problem solver who takes pride in maintaining high standards. • Friendly and approachable when dealing with residents and colleagues. Comfortable with entering student rooms • Able to remain calm and organised when responding to urgent issues.
Apr 02, 2026
Full time
Job Description - Maintenance Operative (Handyman) Location Parham Student Village, Canterbury Salary £30,000 per annum Reporting to Assistant Accommodation Manager Hours Full-time, Monday to Friday (typically 9:00am - 5:00pm with occasional flexibility required) About the Role Flow Student, part of MCR Property Group, is seeking a reliable and practical Maintenance Operative to support the day-to-day upkeep of Parham Student Village. This role is primarily a hands-on handyman position responsible for general repairs, maintenance tasks, and supporting the wider operational team in ensuring the building remains safe, well-maintained and comfortable for residents. Working closely with the Assistant Accommodation Manager and site team, the Maintenance Operative will carry out routine maintenance, respond to reactive repair requests and assist with planned preventative maintenance across the property. Key Responsibilities • Carry out general maintenance and handyman duties across the student village. • Respond promptly to reactive maintenance requests from residents and the site team. • Undertake minor repairs including plumbing, electrical fixes, joinery and decorating. • Assist with preventative maintenance and routine property checks. • Support room turnarounds during check-out and check-in periods. • Maintain communal areas ensuring they remain safe, clean and fully operational. • Conduct basic inspections of equipment and building systems. • Assist external contractors when required and ensure works are completed safely. • Log and update maintenance requests through the property management system. • Support emergency responses including fire alarm activations, water leaks or urgent building issues. • Ensure compliance with health and safety policies and safe working practices. Skills and Experience • Proven experience in a handyman, maintenance or facilities role. • Practical knowledge of basic electrical, plumbing or building repairs. • Ability to troubleshoot and resolve maintenance issues efficiently. • Good organisational skills and ability to prioritise tasks. • Strong customer service approach when interacting with residents. • Ability to work independently while supporting the wider site team. Desirable • Trade qualification or experience in electrical, plumbing, joinery or building maintenance. • Previous experience working within residential property, hotels or student accommodation. • Basic understanding of building compliance and safety standards. Personal Attributes • Reliable and proactive with a strong work ethic and happy to be hands on • Practical problem solver who takes pride in maintaining high standards. • Friendly and approachable when dealing with residents and colleagues. Comfortable with entering student rooms • Able to remain calm and organised when responding to urgent issues.
Hours: Monday to Friday, 8:30am-5:00pm Area: Richmond, Twickenham areas About the Position We're looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times. You will play a key part in the smooth running of the estates-carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents. What You'll Be Doing Estate Care & General Maintenance Conduct weekly checks across all sites and keep thorough, up-to-date records. Handle routine repairs such as basic plumbing, carpentry and general fix-it tasks. Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free. Look after gutters, drains, bin stores, recycling points, boiler houses and external lights. Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks. Assist with winter duties including snow and ice clearance when required. Team Coordination Work closely with and provide direction to two part-time Assistant Caretakers. Organise daily, weekly and seasonal work across all sites. Collaborate with the Property & Maintenance Manager and Health & Safety personnel. Liaise with contractors and oversee safe, compliant completion of their work. Resident Support & Emergencies Maintain a consistent, approachable presence for residents. Support occasional call-outs for urgent issues. Follow safety procedures including COSHH, Manual Handling and Lone Working standards. Complete reasonable duties requested by the management team. Essential Skills & Experience Strong practical maintenance background-facilities, caretaking or estates work. Confident working independently and taking initiative. Good understanding of general building services and basic health & safety. Well-organised with the ability to manage tasks across multiple locations. Clear communicator with a helpful, resident-centred approach. Full UK driving licence and your own reliable vehicle. Comfortable with physically active, hands-on work. Basic IT competency for logging tasks and reporting. Desirable Experience within supported housing, retirement living or similar environments. Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height. Any trade background (carpentry, plumbing, electrics, etc). Additional Information Enhanced DBS required. Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation. Interested? If you take pride in keeping places safe, clean and well cared for-and enjoy helping create a welcoming environment for residents-we'd be delighted to hear from you. Please do either apply online or contact our Staines branch
Apr 01, 2026
Full time
Hours: Monday to Friday, 8:30am-5:00pm Area: Richmond, Twickenham areas About the Position We're looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times. You will play a key part in the smooth running of the estates-carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents. What You'll Be Doing Estate Care & General Maintenance Conduct weekly checks across all sites and keep thorough, up-to-date records. Handle routine repairs such as basic plumbing, carpentry and general fix-it tasks. Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free. Look after gutters, drains, bin stores, recycling points, boiler houses and external lights. Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks. Assist with winter duties including snow and ice clearance when required. Team Coordination Work closely with and provide direction to two part-time Assistant Caretakers. Organise daily, weekly and seasonal work across all sites. Collaborate with the Property & Maintenance Manager and Health & Safety personnel. Liaise with contractors and oversee safe, compliant completion of their work. Resident Support & Emergencies Maintain a consistent, approachable presence for residents. Support occasional call-outs for urgent issues. Follow safety procedures including COSHH, Manual Handling and Lone Working standards. Complete reasonable duties requested by the management team. Essential Skills & Experience Strong practical maintenance background-facilities, caretaking or estates work. Confident working independently and taking initiative. Good understanding of general building services and basic health & safety. Well-organised with the ability to manage tasks across multiple locations. Clear communicator with a helpful, resident-centred approach. Full UK driving licence and your own reliable vehicle. Comfortable with physically active, hands-on work. Basic IT competency for logging tasks and reporting. Desirable Experience within supported housing, retirement living or similar environments. Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height. Any trade background (carpentry, plumbing, electrics, etc). Additional Information Enhanced DBS required. Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation. Interested? If you take pride in keeping places safe, clean and well cared for-and enjoy helping create a welcoming environment for residents-we'd be delighted to hear from you. Please do either apply online or contact our Staines branch
Hours: Monday to Friday, 8:30am-5:00pm Area: Richmond, Twickenham areas About the Position We're looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times. You will play a key part in the smooth running of the estates-carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents. What You'll Be Doing Estate Care & General Maintenance Conduct weekly checks across all sites and keep thorough, up-to-date records. Handle routine repairs such as basic plumbing, carpentry and general fix-it tasks. Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free. Look after gutters, drains, bin stores, recycling points, boiler houses and external lights. Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks. Assist with winter duties including snow and ice clearance when required. Team Coordination Work closely with and provide direction to two part-time Assistant Caretakers. Organise daily, weekly and seasonal work across all sites. Collaborate with the Property & Maintenance Manager and Health & Safety personnel. Liaise with contractors and oversee safe, compliant completion of their work. Resident Support & Emergencies Maintain a consistent, approachable presence for residents. Support occasional call-outs for urgent issues. Follow safety procedures including COSHH, Manual Handling and Lone Working standards. Complete reasonable duties requested by the management team. Essential Skills & Experience Strong practical maintenance background-facilities, caretaking or estates work. Confident working independently and taking initiative. Good understanding of general building services and basic health & safety. Well-organised with the ability to manage tasks across multiple locations. Clear communicator with a helpful, resident-centred approach. Full UK driving licence and your own reliable vehicle. Comfortable with physically active, hands-on work. Basic IT competency for logging tasks and reporting. Desirable Experience within supported housing, retirement living or similar environments. Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height. Any trade background (carpentry, plumbing, electrics, etc). Additional Information Enhanced DBS required. Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation. The role comes the option of a 2 bed property in order to live on-site. Interested? If you take pride in keeping places safe, clean and well cared for-and enjoy helping create a welcoming environment for residents-we'd be delighted to hear from you. Please do either apply online or contact our Staines branch
Apr 01, 2026
Full time
Hours: Monday to Friday, 8:30am-5:00pm Area: Richmond, Twickenham areas About the Position We're looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times. You will play a key part in the smooth running of the estates-carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents. What You'll Be Doing Estate Care & General Maintenance Conduct weekly checks across all sites and keep thorough, up-to-date records. Handle routine repairs such as basic plumbing, carpentry and general fix-it tasks. Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free. Look after gutters, drains, bin stores, recycling points, boiler houses and external lights. Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks. Assist with winter duties including snow and ice clearance when required. Team Coordination Work closely with and provide direction to two part-time Assistant Caretakers. Organise daily, weekly and seasonal work across all sites. Collaborate with the Property & Maintenance Manager and Health & Safety personnel. Liaise with contractors and oversee safe, compliant completion of their work. Resident Support & Emergencies Maintain a consistent, approachable presence for residents. Support occasional call-outs for urgent issues. Follow safety procedures including COSHH, Manual Handling and Lone Working standards. Complete reasonable duties requested by the management team. Essential Skills & Experience Strong practical maintenance background-facilities, caretaking or estates work. Confident working independently and taking initiative. Good understanding of general building services and basic health & safety. Well-organised with the ability to manage tasks across multiple locations. Clear communicator with a helpful, resident-centred approach. Full UK driving licence and your own reliable vehicle. Comfortable with physically active, hands-on work. Basic IT competency for logging tasks and reporting. Desirable Experience within supported housing, retirement living or similar environments. Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height. Any trade background (carpentry, plumbing, electrics, etc). Additional Information Enhanced DBS required. Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation. The role comes the option of a 2 bed property in order to live on-site. Interested? If you take pride in keeping places safe, clean and well cared for-and enjoy helping create a welcoming environment for residents-we'd be delighted to hear from you. Please do either apply online or contact our Staines branch
