571 jobs found

The Senior Customer Success Manager delivers an exceptional customer experience by defining each customer's business solution and integration design, providing technical oversight throughout onboarding and production, and ensuring customers achieve their success criteria while maximising the value of their investment in Sycurio services. They act as the customer's trusted solution and technology advisor, offering expert guidance on best practices across technology and processes to drive value realisation and operational success. The Senior Customer Success Manager partners closely with Sales Account Managers and Sales Executives on strategic accounts to strengthen stability and satisfaction, while identifying optimisation, expansion, and upsell opportunities. This role is a key contributor within the Customer Success team - ensuring seamless adoption of Sycurio technology and continuous alignment that maximises customer outcomes and long term value. Key qualifications, skills, experience Significant experience as a Customer Success Manager in an enterprise B2B SaaS business Technical background gained from hands on experience of implementing API first SaaS solutions with customers or similar. Experience as a customer facing product specialist, integrating customers into a B2B SaaS service Demonstrable experience and know how regarding mission critical enterprise SaaS application stacks and API integrations, and programming ability. Stakeholder and cross team management skills, gained either from line management or managing delivery through virtual cross functional teams. Effective cross functional communication skills, particularly with engineering, product management and project management teams Effective complex solution demonstration skills Track record of outcome focused decision making Track record of frequent personal interactions with customers and senior stakeholders Tech savvy in evolving technologies, programming languages and tools Confident public speaker and large group facilitator Demonstrated ability to create shared vision, inspire collaboration, and drive change with momentum Advanced degree in a relevant Engineering subject or Computer Science, with an enterprise software pedigree £50,000 - £65,000 a year Responsibilities Support the sales cycle by engaging with customers in the later stages of a deal, working closely with the delivery team to validate requirements, ensure alignment to Sycurio's standard offering, and inform pricing where variances are identified. Continuously assess the technical optimisation of customer implementations, recommending enhancements and additional capabilities that maximise value realisation, drive adoption, and ensure success criteria are achieved. Demonstrate a deep understanding of each customer's critical business drivers, providing best practice guidance that enables them to meet their objectives and strengthen confidence in Sycurio's solutions. Partner with Account Managers to deliver relevant technical content during QBRs and other executive business reviews, clearly articulating value and future opportunities. Engage effectively across customer organisations - from operational contacts to senior leadership - with particular focus on building strong relationships with technical stakeholders. Proactively identify and address customer challenges, collaborating with internal teams and customer contacts to drive lasting, positive outcomes. Coordinate cross functional resources at key points throughout the customer lifecycle to ensure a seamless experience and measurable customer value. Benefits & Culture We are a market leader in secure voice transactions and trusted by our customers and partners. We are on a journey to secure all personal data. We recruit diverse, ambitious, innovative people who want to grow in a supportive and collaborative environment. We are passionate, work hard, have fun and celebrate success. What we'll give you; 25 Days Holiday Competitive Salary Up to 10% Bonus 4 Salary Life Insurance Vitality Health Insurance HealthShield Cash Back Plan Employee Assistance Programme Bespoke Discounts and Communications Hub Up to 5% Contributory Pension Sycurio is well funded and growing fast, you'll be joining an organisation that combines an entrepreneurial 'start up' culture with the professionalism of a mature and established business. This is a fabulous opportunity to gain experience on a variety of commercial matters of an international business. All final interview candidates will be subject to a DBS check as a pre-condition of a potential offer of employment. Any information found will be considered when making the final hiring decision. Please be aware that the background check process will not go ahead without your written consent.

Company Description OVERVIEWPublicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000 strong network via Marcel, our AI based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Job Description About the Team The Global Investment & Accountability (I&A) team ensures Publicis delivers measurable value to its global clients. We manage media productivity commitments across all media types-TV, Radio, Print, Out of Home, Digital Display & Video, Social, and Cinema. Working globally, the I&A team collaborates with Publicis offices worldwide, client procurement teams, and third party media auditors (e.g., Ebiquity, MediaSense, ECI, Cortex, IDComms) to ensure campaigns meet contractual cost, quality, and ROI commitments. This high visibility team combines media investment, auditing, reporting, and strategy to deliver commercial impact. Responsibilities As a Senior Investment Manager, you will take ownership of accountability programmes for key global clients while supporting new business initiatives. This role blends operational delivery, strategic insight, and leadership: Lead day to day management of accountability programmes, ensuring media cost, quality, and ROI commitments are met. Prepare and present reports and bespoke analyses that translate complex media data into clear insights and recommendations. Build strong relationships with clients, local PMX teams, global account teams, and auditors, providing guidance and support on best practices. Line manage a Manager and (Senior) Executive, fostering development, performance, and collaboration. Support new business activities, including pricing exercises, proposals, RFIs/RFPs, and benchmarking. Contribute to the negotiation and management of global trading agreements. Optimize reporting templates, tools, and processes, driving efficiency and continuous improvement. Share insights, learning, and best practices across markets, contributing to a strong, collaborative global trading community. Take ownership of projects and workstreams, leading initiatives that improve processes, tools, and delivery standards. Qualifications Strong experience in media agency buying/investment, media auditing, or media owner sales. Strong knowledge of media trading metrics, KPIs, and audit methodologies. Excellent analytical, numerical, and problem solving skills. Experience managing 1-2 junior team members. Confident communicator who can work effectively with senior stakeholders and cross functional teams. Proactive, solutions focused, and highly organized. Ability to process large datasets and distill them into actionable insights. Additional Information Benefits:In the UK, alongside the core benefits such asPension, Life Assurance, Private Medical,andIncome Protection Plan, we also offer: WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAPBIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Churchgates is a unique and powerful combination of Accountants, Tax Advisors, Solicitors, Financial Planners and Investment Managers under one roof. We believe that all people should be treated with respect and our culture is to maintain a friendly, professional environment where traditional values still count. Our legal team is seeking a talented Commercial Real Estate Solicitor to join our dynamic legal team based in Bury St Edmunds. This role offers the opportunity to work on a broad spectrum of property transactions-from straightforward deals to complex, large-scale developments. The legal department covers a wide range of practice areas, including corporate law, commercial law, residential and commercial property, as well as wills, trusts, and probate. You'll be part of a collaborative and forward-thinking team that values expertise, initiative, and client-focused service. The Role Reporting to the Head of Legal: You will be responsible for managing a diverse caseload of commercial conveyancing matters, including: Purchases and sales of commercial property Remortgages and refinancing arrangements Commercial leases, including drafting and advising on: o Licences to assign Variations Subletting and lease renewals Construction contracts and other property development-related issues Facilitating commercial property transactions in alignment with tax planning strategies and advice. Assisting with the property aspects of probate matters, including estate administration and asset transfers. Conducting thorough legal research and delivering clear, expert advice on a range of property-related issues. Drafting, reviewing, and negotiating legal documents, including contracts, leases, and transfer deeds. Collaborating effectively with clients, estate agents, surveyors, and other stakeholders to ensure smooth and timely transactions. Keeping up to date with changes in property law and regulations, ensuring full compliance with local and national standards. Representing clients in meetings and negotiations, providing confident and professional legal support. Supporting the promotion of the firm's real estate services through seminars, social media, publications, and other business development initiatives. Providing assistance to colleagues across the legal department and wider firm on property-related queries. Meeting agreed productivity, recoverability, and fee income targets. Working collaboratively with other departments to deliver a seamless, "one team" approach to client service. Desired skills Qualified Commercial Property Solicitor or Legal Executive with a minimum of 5 years PQE Strong and demonstrable knowledge of commercial property law Excellent communication and interpersonal skills, with a client-focused approach Highly organised, with the ability to manage a busy caseload independently and efficiently Proven ability to work effectively within a collaborative team environment What you will receive A competitive salary 27 days holiday, plus bank holidays Birthday Leave Holiday purchase/sale scheme Flexible home working policy Matching employer pension contributions up to 6% of salary Salary sacrifice available for pension contributions Income Protection if you are off work due to long term illness or injury equal to 50% of salary until State pension age Death in service benefit (4x basic salary) Private Health Insurance - Individual cover available Up to two professional subscriptions paid for Encouragement to develop and learn by attending training courses and CPD events Soft skills workshops Employee Assistance programme Length of service recognition Social events paid for or subsidised by the firm

Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Job Description The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best in class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day to day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day to day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Why join us? We're a global tech company, just not the kind you're picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. An awesome opportunity has arisen for a Manufacturing focused, Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing customers in the Manufacturing industry. About you: 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise level organisation Deep industry experience in the Manufacturing industry Strong ability to build executive relationships and drive business value for Enterprise customers A background in leveraging data through a variety of tools to inform and execute customer facing and internal strategies Persuasion and presentation skills, with the ability to communicate up and down an organisation Ability to actively listen, understand customer pain points and take action Thrives in a fast paced, dynamic environment How you will spend your time: Serve as a strategic partner to a curated portfolio of customers, helping them adopt and maximise the value of our solutions Understand customers' business objectives, challenges, and industry specific needs to drive success Own customer retention, ensuring renewals and reducing churn risk through proactive engagement Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices Advocate for customers internally, influencing product development based on industry trends and customer feedback Contribute to the development of industry specific playbooks, collateral, and case studies At SafetyCulture, we care about people and growing the team, through: Equity with high growth potential, and a competitive salary, Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office; Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns; We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You'll also receive other perks such as: Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events, including the annual Shiplt! global offsite Table tennis, board games, gym sessions, book club, and pet friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you. You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn. To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.