578 jobs found

Sales Manager - Leading Drinks Wholesaler - North East - Up to £65,000 plus package Are you a people first leader with experience managing on-trade accounts? This could be for you! Join one of the UK's leading drinks wholesalers, supplying an exceptional range of premium brands to the on-trade click apply for full job details

About Us At Plentific, we're redefining property management in real time. Our mission is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real-time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world-class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with excellence. You will manage the operational components of the customer lifecycle - from onboarding through to renewal - ensuring accurate documentation, process consistency, and timely execution. This role is ideal for someone highly organised, analytical, and proactive, with strong operational discipline and the ability to balance customer success with delivery oversight. You'll act as the orchestrator between clients and Plentific's internal teams, ensuring seamless onboarding, adoption, and long term success. Responsibilities Ensure end users understand core functionality, workflows, and use cases - delivering training to clients on all available Plentific modules. Track client KPIs and ensure Plentific's value is documented and shared regularly. Monitor adoption metrics and intervene when usage trends decline, using data driven insights to identify issues early and resolve root causes. Oversee client onboarding and implementation workstream for small/medium clients, including project planning, milestone tracking & reporting, stakeholder management, and risk management. Coordinate & implement feature introductions and monitor usage post launch. Collaborate closely with cross functional teams including Product, Support, Onboarding, and Implementations to resolve issues and solutionise challenges. Raise and track escalations effectively with internal stakeholders, ensuring accountability and follow through. Develop and maintain clear governance structures for client engagement (e.g., QBRs, MBRs, operational meetings, training), tailoring cadence and content to each stakeholder group. Schedule and conduct periodic client operational meetings to maintain momentum and address key actions. Support the Strategic Account Director by attending QBRs from an operational perspective, providing KPI data, insights, and recommendations for improvement. Identify upsell opportunities and liaise with the Strategic Account Director to support growth initiatives. Build trusted client relationships at all levels - operational through to executive - ensuring alignment, buy in, and stakeholder engagement throughout the customer journey. Prioritise workloads effectively to manage multiple client accounts and deliver timely, high quality support. Ensure timely responses to client requests and internal follow ups. Skills Excellent communication skills, both verbal and written, to engage effectively with clients and internal teams. Strong attention to detail to ensure accuracy in client interactions, issue resolution, and documentation. Familiarity with CRM and CSM platforms (e.g., Salesforce, Planhat). Comfortable owning processes from initiation to resolution. A mindset focused on process improvement and cross functional collaboration. Experience and Qualifications Excellent communication skills, both verbal and written, to engage effectively with clients and internal teams. Strong stakeholder management skills, able to adapt approach to different audiences - from operational users to senior executives. Strong attention to detail to ensure accuracy in client interactions, issue resolution, and documentation. Demonstrated ability to leverage data and insights to spot risks early, track adoption trends, and drive measurable outcomes. Confident in managing multiple concurrent projects, with proven ability to oversee & manage delivery workstreams, identify dependencies and mitigate delivery risks. Familiarity with CRM and CSM platforms (e.g., Salesforce, Planhat). Comfortable owning processes from initiation to resolution, with a mindset focused on process improvement and cross functional collaboration. Solution oriented, with the ability to "get into the weeds" of the product features to troubleshoot and problem solve effectively. Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.

Our mission at Secure Code Warrior is to make the digital world safer by helping companies secure their software through developer-driven security. In a nutshell, Secure Code Warrior gives developers the skills to write secure code. Our learning platform is the most effective secure coding solution because it uses agile learning methods for developers to learn, apply, and retain software security principles. Over 600 enterprises trust Secure Code Warrior to implement agile learning security programs, deliver secure software rapidly, and create a culture of developer-driven security. To make our mission possible, we've brought together individuals passionate about software, security, connection, and collaboration. We are a venture-backed, global remote-first company with offices in Australia, America, Belgium, Iceland, and the United Kingdom. For more information about Secure Code Warrior, visit Secure Code Learning for Developers Secure Code Warrior. Core Responsibilities As an Enterprise Customer Success Manager, you will set the overall vision and strategic plan for your customers within our enterprise segment, focusing on driving product adoption, providing a positive customer experience, ensuring customer success with our platform, and driving growth and retention Develop customer onboarding and success motions integrating processes, content, and data insights Cultivate collaboration within the Secure Code Warrior Go-To-Market team and across your customer base Drive operational practices to track performance of your clients, ensuring that a success plan is followed throughout their journey Cultivate, build, and maintain relationships with multiple levels within your assigned customers' organization, from program management to economic decision-makers Build and consistently present quality business reviews for your assigned book of business, showcasing metrics, defined value, outcomes, product roadmap, relationship alignment, and usage best practices Work closely with renewals and sales management to align on account strategies, expansion and retention forecasting, risk mitigation, coverage plans, and account management best practices. Ensure future lifetime value through steadfast customer satisfaction, health score mapping, and overall meticulous efforts to drive continuous product adoption Escalate client issues with speed and a sense of urgency, orchestrating resources across the company as appropriate in order to bring resolution Help mitigate churn and drive expansion through strong customer advocacy and referenceability Role Requirements Proven experience working in customer success, account management, renewals, or sales Demonstrated working experience within a technology or software company, ideally for a SaaS or subscription enterprise software company Experience driving customer retention motions, customer growth, software adoption, and leveraging customer success best practices Proven ability to develop client strategies, translate them into real initiatives, track successful delivery, and put customer technical programs into action Ability to work with distributed teams across cultures and geographies Possess strong communication and interpersonal skills Agility and flexibility in responding to evolving business priorities and dealing with challenges Experience successfully working with executives and decision-makers Strong operational and business-building skills that will drive organizational efficiencies and customer satisfaction Ability to collaborate across the organization and with external clients and partner stakeholders A Bachelor's degree from an accredited college or university required

About AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team The Global Talent Acquisition team is a high-performing group of recruitment subject matter experts who are committed to building strong partnerships with candidates as well as our internal stakeholders across the globe. We strive to provide exceptional, reliable recommendations and service, while fostering a flawless candidate experience. We value creativity, free-thinking/ideation as well as collaboration. It is our belief that bringing diverse perspectives and experiences together provides a strong foundation for both personal and professional growth and development. Who You Are You're a strategic contract recruiter with a track record of success in fast-paced, results-driven environments. You know how to build trust with ambitious sales leaders, manage complex searches with precision, and move fast without sacrificing quality. You bring structure to ambiguity, anticipate needs before they arise, and understand what it takes to hire exceptional go-to-market talent in competitive markets. At AlphaSense, you'll lead high-impact Revenue searches, partner closely with revenue leadership, and help scale teams that sit at the center of our growth. This role is ideal for someone who thrives on partnership, momentum, and the satisfaction of seeing the right people in the right role. What You'll Do Own end-to-end searches for high-impact Revenue roles (Enterprise AEs, SDRs, Sales Leaders, and Customer Success Managers) Act as a strategic partner to Sales VPs, and regional Revenue leaders on hiring plans Coach hiring teams on structured interviewing, diversity best practices, and closing strategies Design and execute advanced sourcing strategies to attract and engage top-performing SaaS sales talent across markets Develop and standardize interview processes, evaluation criteria, and decision-making frameworks Influence hiring strategy through data-driven insights on market conditions, compensation trends, and talent availability Drive long term recruiting initiatives (pipeline programs, enablement resources, interviewer training) to improve quality and velocity across all Revenue hiring Requirements Proven success leading full-cycle recruiting for Account Executives and Revenue functions in a high-growth SaaS environment Demonstrated ability to build trusted partnerships with Sales, Finance, and RevOps leaders Strong communication skills and professional presence, with the ability to represent AlphaSense to senior revenue talent Proven ability to keep hiring managers, candidates, and teammates informed and aligned by anticipating needs and addressing communication gaps before they create delays or confusion Proficiency with recruiting tools and analytics (Greenhouse, Gem, LinkedIn Recruiter, Brighthire) Data-driven approach to hiring decisions and a consultative mindset with hiring teams What Defines Success You're the go-to recruiter for Revenue roles, trusted by senior Sales leadership You coach hiring managers on how to evaluate, engage, and close top performers You elevate hiring decisions through insight, influence, and partnership You proactively build and maintain pipelines of high-performing SaaS sellers across segments and regions Employment Type : 6 months Contract Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from email address. If you're unsure about a job posting or recruiter, verify it on our Careers page. AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. If you believe you've been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Siamo Recruitment is proud to be working with a market-leading specialist known for providing premium products within their industry. With consistent success and substantial growth year after year, our client is now ready to invest in a proactive, results-driven Sales Account Manager to strengthen and grow their brand presence. You will join a passionate and driven sales team, allowing you the oppo click apply for full job details

Residential Conveyancing Lawyer / Conveyancing Solicitor Make Your Mark in a Firm That Values You Location: Coventry & Warwickshire Contract: Permanent, Full-Time Salary: Competitive + Exceptional Benefits - see below. Are you an experienced conveyancer ready to take ownership of your caseload and thrive in a supportive, forward-thinking legal team? Were offering a fantastic opportunity to join a busy, growing department where your expertise will be valued and your development supported. This is more than just a role its a chance to be part of a firm that genuinely values its people, encourages growth, and supports work-life balance. If youre ready to take the next step in your conveyancing career, wed love to hear from you. IMPORTANT PLEASE READ! Please only apply if you meet the essential criteria.When answering application questions, be honest, especially regarding your required experience. We value transparency and want to ensure the right fit for both you and our client. What youll be doing: Managing a varied caseload of residential property matters including freehold/leasehold sales and purchases, Shared Ownership, Re-mortgages, and New Build developments Handling files from instruction to completion with autonomy and precision Drafting and approving legal documentation such as contracts and transfer deeds Delivering clear, responsive legal advice to clients with professionalism and care What were looking for: Qualified Solicitor, Legal Executive, or experienced Conveyancer Experience in residential conveyancing Strong working knowledge of the conveyancing process and relevant regulations (Lexcel, SRA Standards, Money Laundering) Confident managing a caseload independently. Solid IT skills and a commitment to integrity and discretion Why join us? Because we invest in our people: Time Off & Flexibility 23 days holiday Birthday off Holiday increases with length of employment Holiday purchase scheme Everyday Perks Free parking Last Friday of the month dress down .casual wear. Free/subsidised legal fees Health & Wellbeing Private medical care (after probation) Eyecare & flu jab vouchers Cycle to work scheme Company sick pay Growth & Recognition Long service awards Training funding & professional development Refer-a-friend scheme We welcome applications from professionals with a strong foundation in residential property law, whether you're currently working as a Residential Property Solicitor, Licensed Conveyancer, Legal Executive, or Conveyancing Fee Earner. If you're a Conveyancing Paralegal with solid experience or a Conveyancing Assistant ready to step up, this could be your next big move. We also encourage interest from those in Commercial Property, Probate, or In-house Legal Counsel roles with relevant crossover experience including Real Estate Solicitors, Legal Consultants, and Locum Conveyancers. Candidates from smaller firms or regional practices such as Head of Conveyancing, Conveyancing Manager, Sole Practitioner, or Client-Facing Legal Advisors are also strongly encouraged to apply.This role is easily commutable from Coventry, Warwick, Leamington Spa, Stratford-upon-Avon, Rugby, Nuneaton, Bedworth, Kenilworth, Solihull, Birmingham, Redditch, Banbury, Hinckley, Lutterworth, Tamworth, Atherstone, Alcester, and Daventry making it a great fit for conveyancers across the Midlands. JBRP1_UKTJ

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience working in banking or financial services industries Prior experience in client-facing role required, including Customer Success Manager, Consultant, Banking Relationship Manager, Bank Lender or Sales Specialist position Understanding of Banking industry e.g. regulation, origination and risk practices (Credit Modelling & Assessment, Credit Portfolio Management (Risk and CPM), Stress Testing and Impairments Modelling and Governance, Regulatory requirements (Basel CRD IV/V, Solvency 2, IFRS 9, ECB and EBA guidelines) highly desirable Ability to build relationships at all levels with clients/prospects and the internal organisation Demonstrate ability to work in a collaborative team environment and work independently when needed Have a good understanding of product-related requirements, analysis, methodologies and software industry Excellent written & verbal communication skills and presentation skills Self-starter willing to roll up sleeves to create required content or make necessary viable customised offerings for customers Position normally requires approximately 20% travel in Europe and Africa for client meetings Additional language skills desirable (French) Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Undergraduate (e.g., Bachelor's degree) required, Graduate/second-level degree preferred Responsibilities This role requires a strong understanding of bank workflows and use cases including lending, regulatory and/or risk practices, as well as compliance and data insights. It is expected that this person will have the ability to establish a customer journey roadmap that clearly articulates near-term and long-term customer needs from the customer's perspective, including clear ROI benefits. A successful candidate will define customer engagement strategies by relating their industry and product knowledge to the customers' critical priorities, and be able to communicate the value of our offering through demos and solution discussions. Customer Knowledge Gather information on customer use of Moody's solutions including Risk & Finance, Lending and Regulatory solutions as well as KYC and Data solutions and communicate to internal partners (product, research, sales, advisory services and client support) to build engagement strategy Proactively and effectively conduct discovery and understand the client's objectives and priorities Anticipate customer needs by offering new insights and ongoing engagement with direction Identify best practices around solution application to solve customer problems based on jobs to be done (different user needs) Develop and manage engagement plan to deepen interactions with each customer, resulting in stronger use of our products Partner with Sales to proactively manage client engagement to drive account loyalty including, maintaining health scores to reflect risk assessments and forecast full year churn rates Learn and share industry best practices with stakeholder groups Solution Communication, Feedback & Relationship Management Partner closely with an internal stakeholder team across Sales and the business domain to support the customer journey across user adoption and executive engagement Strong communicator who can translate business needs and demonstrate solution value Channel customer feedback to Moody's development teams Partner with Product and Research to communicate new product developments to customers Marketing Collateral and Events Coordinate development of case studies, success stories and other collateral to highlight the benefits of our solutions externally and internally Lead preparation and delivery of summits, user groups and webinars Advocate for customer community-building events About the team Customer Success Management is critical to our short-term and long-term profitability as an organisation. We are successful when our clients realise continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organisational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organisational challenges to build support as well as to mobilise Moody's resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organise client events and lead other community-building (customer) events. They will serve as the voice of the customer in development roadmap discussions and as a channel to the customer base for product communications. In the Banking group, we help financial institutions make important decisions about their business, particularly when they are providing loans, managing risk, or conducting financial planning for the future of their institution. We do this with our innovative software and reliable analytics, helping them understand how to do their job better through training, learning solutions and advisory services. We are a dedicated team of experts in technology and financial analytics who understand what our clients need. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Director, Program Management - Commercial Ops Location: United Kingdom - London Corporate Solutions Full-Time Regular Expedia Group brands power global travel for everyone, everywhere. We design cutting edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and we know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Director, Program Management - Commercial Operations (TPA) About the role The Travel Partnerships and Advertising (TPA) Commercial Operations team is seeking a Director, Program Management to lead a team of senior program managers and drive the delivery of key strategic priorities across our business. In this role, you will connect strategy to execution, leading cross functional initiatives that enable commercial performance and operational excellence across global teams. You will both lead a team and directly deliver complex, high impact programs as an individual contributor, ensuring critical initiatives are successfully executed from strategy through implementation. You will play a key role in shaping how TPA executes against its most important goals and in strengthening program and performance management capabilities across the organization. What you'll do Strategic leadership & business impact Translate TPA and Expedia Group strategies into actionable programs that deliver measurable results. Partner with leaders across Product, Sales, Operations, and Finance to align priorities and drive execution. Anticipate business needs, identify opportunities for improvement, and guide decision making through insights and data. Connect commercial outcomes to delivery plans, ensuring clear accountability and visibility to progress. Team leadership & capability building Lead and inspire a team of program managers to deliver with excellence, accountability, and collaboration. Foster an inclusive, high performing culture focused on ownership, clarity, and continuous improvement. Coach and develop talent, setting high standards for strategic thinking and stakeholder leadership. Program delivery & transformation Independently scope, design, and deliver complex, cross functional programs that drive business transformation. Establish governance and frameworks that enable clarity, focus, and effective decision making. Manage dependencies, risks, and resources to ensure successful outcomes. Communicate effectively across all levels - simplifying complexity and driving alignment. Champion continuous improvement in program management practices across Commercial Operations. Who you are 12+ years of experience leading large scale, cross functional business programs. Proven ability to connect strategy to execution and deliver measurable business impact. Strong commercial acumen, with the ability to link programs to revenue, efficiency, and partner success. Skilled in stakeholder management and influence across global, matrixed organizations. Excellent communicator who can simplify complex topics for diverse audiences. Experience in travel, media, or technology industries a plus. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

At Leapwork, our vision is to break down the barriers between humans and computers through the world's most accessible automation platform. We are the leading global AI-powered visual test automation solution, enabling some of the world's largest enterprises to adopt, scale, and maintain automation - in under 30 days. In today's environment, where efficiency, automation, and cost optimization are essential to enterprise growth, we are uniquely positioned to deliver impact. In 2023, Microsoft, the world's largest and most recognizable software company, recognized Leapwork as a truly innovative and disruptive product, leading to a strategic partnership that continues to be a major growth catalyst. We're looking for a Customer Success Manager who's passionate about building strong customer relationships and helping clients succeed with our platform. In this role, you'll manage a portfolio of customers to ensure smooth onboarding, consistent engagement, and measurable business outcomes. You don't need to be deeply technical, but you should be curious, eager to learn, and confident leading conversations about value, adoption, and best practices. This is a great opportunity for someone looking to grow their career in Customer Success, especially if you have a few years of experience already from a Customer Success role or you're transitioning from a Sales or Business Development role and want to move closer to customer partnership and account growth. You will: Onboard & Enable Support new customers through onboarding by coordinating stakeholders and timelines Partner with internal teams to ensure smooth setup, handover, and initial training Define success metrics and ensure customers achieve early wins Serve as a trusted point of contact during onboarding and early adoption Drive Adoption & Value Build and execute adoption roadmaps tied to measurable business outcomes Monitor usage data and proactively identify risks and growth opportunities Continuously demonstrate ROI through reporting, value narratives, and business reviews Help customers adopt our platform and achieve their automation goals Track usage and engagement to identify risks and opportunities Run regular check-ins and share best practices to ensure ongoing success Create simple value reports to demonstrate business impact Own the full renewal process - from forecasting and positioning to contract execution Identify expansion opportunities and collaborate with Sales to drive upsells Conduct high-impact Executive Business Reviews with business and technical stakeholders Own renewal conversations for your assigned customers Identify and qualify opportunities for expansion or upsell in collaboration with Sales Maintain accurate forecasts and customer health records in CRM and CS tools Act as the customer's internal champion - translating their needs to Product, Engineering, Marketing and Support Lead cross-functional efforts to resolve challenges and deliver exceptional experiences Collaborate with Marketing to develop customer stories, case studies, or advocacy initiatives Act as the customer's voice internally, sharing feedback with Product and Support Collaborate cross-functionally to resolve challenges quickly Partner with Marketing to identify customer stories and testimonials Requirements A minimum of 3 years of experience in Customer Success, Business Development or Sales Experience working with SMB to mid-market customers Familiarity with SaaS platforms, automation, or QA tools a plus - technical curiosity required BA/BS degree in CS or Computer Engineering-related field or equivalent experience Strong relationship-building and communication skills Organized, proactive, and comfortable managing multiple customers at once Experience using CRM or Customer Success platforms (e.g., Salesforce, HubSpot, Gainsight, etc.) Qualifications Proactive: You anticipate needs and solve problems early Resilient: You say focused under pressure and adapt with confidence Curious: You dig deep, ask questions, and learn fast Ownership-minded: You take full accountability for outcomes - not just tasks Analytical: You can interpret customer data and spot trends to improve engagement Data-driven: You use insights and metrics to guide decisions and measure success Empathetic: You understand and care about customer goals Why Leapwork? We are on an exciting journey of global growth - and this is your chance to get onboard. By joining our team, you'll become part of a fast-paced international environment where you can grow, challenge yourself, and do what inspires you. We work hard, but have fun while doing it - and we believe that collaboration, social activities and celebration are keys to success. Our Leapwork principles Customer first; We listen to our customers, understand their pain points and focus on what matters to them. Lead from the front; Leading means guiding others towards the solutions to our challenges. Get it done; We make commitments, follow through and deliver work we're proud of. Build excellence; We do our best work every day, holding ourselves and others to the highest standards. Respectfully different; We treat each other with respect, always. We're different, not indifferent.

About Realty Income Realty Income (NYSE: O), an S&P 500 company, is a real estate partner to the world's leading companies. Founded in 1969, we invest in diversified commercial real estate and have a portfolio of 15,600 properties in all 50 U.S. states, the UK and six other countries in Europe, with a gross book value $58bn. We are known as "The Monthly Dividend Company" and have a mission to deliver stockholders dependable monthly dividends that grow over time. Since our founding, we have declared 656 consecutive monthly dividends and are a member of the S&P 500 Dividend Aristocrats index, having increased our dividend for the last 30 consecutive years.You will be joining one of the largest Real Estate Investment Trusts in the world as we rapidly expand into the UK and European markets, including moving into new offices at 3 St. James's Square.The European portfolio, including the UK, has experienced consistent growth quarter-on-quarter since our first international acquisition, a £429m 12-property portfolio from Sainsbury's in 2019. In just five years the portfolio now includes investments of over $11bn, and 483 distinct properties.As we accelerate our expansion into the UK and European markets, the company is making significant investments in infrastructure and talent. Moving into new offices at 3 St. James's Square signals the next phase of growth and commitment to the region. You will be joining the UK market leader in asset management, working with the most prestige retail clients. You will be managing a growing portfolio c.$3bn with new assets being added, you will be able to assist with the development of the team and able to build enhanced client relationships and negotiation capabilities across a diverse UK and potential EU portfolio. This environment offers exceptional opportunities for professional development and career advancement as both the company and its portfolio continue to expand. Position Overview: The Director, Asset Management, UK (Director) partners closely with the Head of Asset Management and Value-Add Investment, UK, the broader asset management team, company leadership, and clients (i.e. tenants) to drive asset management strategies and outcomes, including enhancing tenancy, income, occupancy, and green initiatives across Realty Income's industry-leading UK portfolio ( $10B today) that continues to grow quickly. The Director's role is highly communicative and collaborative across multiple touchpoints daily, with departments across Realty Income and with many external clients, advisors, and vendors. The Director drives win-win relationships with our clients, deepening and broadening existing relationships while cultivating new ones. Key Responsibilities: Direct responsibility for delivering returns on a diverse UK portfolio Direct responsibility for managing client relationships, including top 10 clients Co-ordinate the Annual Business Planning Process for assets Coordinate Annual Budgeting and Forecasting Lead major portfolio discussions/deals - including analysis and presentations Drive Client Service Team across multiple clients Direct ESG Initiatives across the portfolio - including EV car charging, solar projects, SMART initiatives, and local community initiatives Carry out lease renewals, rent reviews, lease regears, new lettings (including internal analysis and presentations, negotiating with clients, and working with Legal to transact deals) and keep the Head of AM & VA apprised of such activities Manage monthly leasing meetings with leasing agents, planners, project managers, and property managers Identify additive revenue opportunities through developments and commercialisation opportunities Oversee (inc. managing planners, development / project managers, highways consultants, etc.) developments at our existing sites such as amalgamation works, existing tenant upsize & downsize projects, extensions, new units, drive-thru units Meet regularly with local stakeholders of our assets and foster strong relationships (council representatives, adjacent owners, etc.) Provide support to Value-Add transactions (for new purchases) where detailed business plans are required Visits and meetings with retail clients to develop and enhance relationships, obtain company and real estate information concerning Clients' future plans and needs Validate and reconcile metrics for quarterly reporting requirements Delegate tasks to analysts relating to research, review, analysis, evaluation, and preparation for negotiations and presentations Review analysts' work product and prepared materials (research, analysis, map packages, transaction memos, Client information, etc.). Manage analysts and provide clear direction Identify adjacent ownerships that can be acquired that will enhance the returns of our existing assets and liaise with the Investment Team Organisational Relationships : Interfaces across the organisation and with multiple external stakeholders. Internal contacts: + The Director must maintain productive relationships with numerous internal constituencies, including senior executives, Acquisitions, Asset Management, Capital Markets, Lease Administration, Portfolio Analytics, Predictive Analytics, Legal, Property Management, Research, Strategy, Development, and the Investment Committee. External contacts: + The Director must maintain productive relationships with numerous external constituencies, including real estate brokers, corporate client contacts, and third-party requestors. Candidate Requirements Knowledge, Skills, and Abilities Must have for the role: Extensive relevant real estate asset management experience across the retail warehouse and logistics sectors. 1st class honours Undergraduate degree Significant prior financial responsibility or accountability Experience across the disciplines of leasing, rent review & lease renewals, investment, development, valuation Thorough knowledge of commercial real estate principles; couple with strong technical analysis and IT skillsets including intermediate to advanced excel. Capability to manage people and resources effectively. Strong negotiating skills with the ability to impart salesmanship, be persuasive, and overcome objections. Excellent verbal and written communication skills; including the ability to present proposals, negotiate transactions and convey complex ideas, concepts, and recommendations to senior management. Ability to manage disagreements and point-of-view differences with Clients, Client-hired lease negotiators, Buyers, and other third-party requestors. Aptitude and ability to make effective decisions and present recommendations. Ability to multi-task in a fast-paced business environment and prioritise competing job demands. Ability to manage disagreements and point-of-view differences with Clients, Client-hired lease advisors, Buyers, and other third-party requestors. Strong critical-thinking abilities and innovative approach to the role. Aptitude and ability to make effective decisions and present recommendations. Establish, maintain and grow cooperative working relationships both internally and externally. Ability for occasional business travel required. Our Mission & Values For more than 50 years, Realty Income has been guided by our mission to invest in people and places to deliver dependable monthly dividends that increase over time. We do this by nurturing long-term, meaningful relationships that enable people to achieve a better financial outlook. We understand that when individuals succeed financially, they are able to provide for their families, support local businesses and pursue their greatest ambitions, creating a lasting positive impact on communities.Realty Income is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage

Location London, United Kingdom Employment Type Full time Department Customer Success Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time-to-first-value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health-system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi-thousand clinician deployments into scalable, high-impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long-term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross-functional teams alike. Highly organized and detail-oriented, ability to manage multiple projects and competing priorities without compromising quality. Self-starter with a bias for action, comfortable navigating fast-paced, ambiguous environments. Mission-driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem-solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast-moving environment. Growth-oriented, eager to learn, contribute, and grow alongside a mission-driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive . click apply for full job details

What we can offer you: Flexible and hybrid working options Optional compressed working schedule (with every other Friday off) Private healthcare Career development opportunities Performance bonuses The role: We are seeking an experienced Business Development and Capture Manager to help drive growth within the Cyber & Intelligence sector. Reporting to the Head of Business Development, this role will play a key part in identifying and securing new opportunities, developing and executing capture strategies and building strong industry and customer relationships. With a focus on supporting critical defence and security programmes, you will contribute to strategy, proposal activity and partnership development, ensuring sustainable business growth and successful delivery of complex technology solutions. What we want from you: At least 5 years' experience in business development and sales of products, systems, services, and solutions within the defence, security, or government sectors. Strong track record of successfully identifying, qualifying, and securing new business opportunities. Demonstrated ability to design and implement effective and compelling capture strategies. Formal capture training (e.g., Shipley Associates Business Development) is desirable. Experience working with a broad range of defence and security customers is advantageous. If you would like an opportunity to work for one of the biggest names in the Defence industry then click 'Apply now'!