Miro's Customer Experience includes the following teams: Professional Services, Renewals, Customer Success, Customer Support, and Customer Education. All teams are focused on our mission of empowering our customers to create the next big thing! The Customer Success team is a global group and this role sits on our Northern Europe team on the Strategic Customer Success Team. Our team is focused on delighting our customers by being a strategic partner, and by ensuring they rapidly achieve value with Miro as they drive innovation with their teams. About the Role Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager's primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. In order to accomplish this, you will work to ensure that our platform and its underlying capabilities are tied to critical business workflows with each customer in your portfolio. You will nurture key stakeholder relationships, and be passionate about getting multi-threaded within accounts. You will build and maintain joint success plans, schedule and run quarterly executive business reviews, and you will act as the voice of the customer within Miro. What you'll do Be responsible for a portfolio of some of our largest customers within the UKI region; Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes; Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team; Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements; Perform ongoing customer engagements to demonstrate value and track business outcomes (monthly meetings, QBRs, frequent C-level meetings, etc); Engage with internal and external stakeholders to improve customer retention metrics (Activation, MAU, Engagement); Identify, track, and improve the health status of each of your customers; Develop best practices for customer growth/renewal to ensure ongoing customer success; Partner with our sales and renewals teams to help maintain and grow our partnerships; Utilize industry leading tools like Gainsight, Outreach, Looker to prioritize and manage your portfolio. What you'll need 5+ years in a Customer Success or other B2B client-facing role, or in strategic consulting handling complex accounts 2+ years experience in a B2B or B2B2C SaaS company as a CSM Proven experience in a consulting firm with a strong track record of strategic problem solving in complex scenarios, client management, and cross-functional project delivery is preferable Experience with enterprise accounts (large multinational organizations with more than 10K employees) Consistent track record of handling small but strategic portfolios of large Enterprise Accounts Experience in working cross-functionally daily. Being the bridge that connects the users with the rest of internal teams (Customer Support, Sales, Product, etc) Strong experience in interacting with decision makers of all levels and various departments and in establishing credibility with key decision makers from the customer side Strong written and verbal communication skills Excellent listening skills, customer-centric mentality and empathy towards users and customers Ability to recognize & increase business value as well as internal opportunities Be a quick learner and have the ability to collaborate in a constantly evolving scale-up environment Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously Experience or high curiosity about the SaaS space Fluency in English What's in it for you Competitive equity package Health insurance for you and your family Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowanceAnnual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Jan 19, 2026
Full time
Miro's Customer Experience includes the following teams: Professional Services, Renewals, Customer Success, Customer Support, and Customer Education. All teams are focused on our mission of empowering our customers to create the next big thing! The Customer Success team is a global group and this role sits on our Northern Europe team on the Strategic Customer Success Team. Our team is focused on delighting our customers by being a strategic partner, and by ensuring they rapidly achieve value with Miro as they drive innovation with their teams. About the Role Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager's primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. In order to accomplish this, you will work to ensure that our platform and its underlying capabilities are tied to critical business workflows with each customer in your portfolio. You will nurture key stakeholder relationships, and be passionate about getting multi-threaded within accounts. You will build and maintain joint success plans, schedule and run quarterly executive business reviews, and you will act as the voice of the customer within Miro. What you'll do Be responsible for a portfolio of some of our largest customers within the UKI region; Become a Miro product expert and use this knowledge to effectively guide customers towards their desired outcomes; Ensure product adoption by onboarding new customers and new teams working closely with the Onboarding Consultants team; Make sure that customers get maximum value from Miro and give them insight into this through high-touch engagements; Perform ongoing customer engagements to demonstrate value and track business outcomes (monthly meetings, QBRs, frequent C-level meetings, etc); Engage with internal and external stakeholders to improve customer retention metrics (Activation, MAU, Engagement); Identify, track, and improve the health status of each of your customers; Develop best practices for customer growth/renewal to ensure ongoing customer success; Partner with our sales and renewals teams to help maintain and grow our partnerships; Utilize industry leading tools like Gainsight, Outreach, Looker to prioritize and manage your portfolio. What you'll need 5+ years in a Customer Success or other B2B client-facing role, or in strategic consulting handling complex accounts 2+ years experience in a B2B or B2B2C SaaS company as a CSM Proven experience in a consulting firm with a strong track record of strategic problem solving in complex scenarios, client management, and cross-functional project delivery is preferable Experience with enterprise accounts (large multinational organizations with more than 10K employees) Consistent track record of handling small but strategic portfolios of large Enterprise Accounts Experience in working cross-functionally daily. Being the bridge that connects the users with the rest of internal teams (Customer Support, Sales, Product, etc) Strong experience in interacting with decision makers of all levels and various departments and in establishing credibility with key decision makers from the customer side Strong written and verbal communication skills Excellent listening skills, customer-centric mentality and empathy towards users and customers Ability to recognize & increase business value as well as internal opportunities Be a quick learner and have the ability to collaborate in a constantly evolving scale-up environment Have proactive and collaborative mentality and excellent time management skills, ability to handle multiple accounts & assignments simultaneously Experience or high curiosity about the SaaS space Fluency in English What's in it for you Competitive equity package Health insurance for you and your family Lunch, snacks and drinks provided in the office Wellbeing benefit and WFH equipment allowanceAnnual learning and development allowance to grow your skills and career Opportunity to work for a globally diverse team About Miro Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world. We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro's mission - Empower teams to create the next big thing - is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Jan 19, 2026
Full time
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms. Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalated. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Here's what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1 3 weeks to complete and you'd be expected to start on a specific date. Application 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Field Sales Executive / Account Manager PLEASE DO NOT APPLY FOR THIS POSITION UNLESS YOU HAVE 2 YEARS MINIMUM IN MANAGE PRINT SERVICES! As a Field Sales Account Manager you will need experience of the Managed Print Services Industry. (Photocopier Trade) Knowledge of document management systems and workflow solutions would be beneficial You will be responsible for managing key accounts within the UK ma click apply for full job details
Jan 19, 2026
Full time
Field Sales Executive / Account Manager PLEASE DO NOT APPLY FOR THIS POSITION UNLESS YOU HAVE 2 YEARS MINIMUM IN MANAGE PRINT SERVICES! As a Field Sales Account Manager you will need experience of the Managed Print Services Industry. (Photocopier Trade) Knowledge of document management systems and workflow solutions would be beneficial You will be responsible for managing key accounts within the UK ma click apply for full job details
Location UK-based (with ad-hoc travel to Colchester and client meetings) About Arc Legal Arc Legal is a market leader in ancillary insurance. For 20+ years, we've delivered bespoke products and exceptional service. Backed by the newly formed ANV Group, a strategic transaction between AmTrust Financial and Blackstone Credit & Insurance, we're primed for major growth-and we want you to help lead The Role We're looking for a Head of Business Development to own the end-to-end new business strategy - from prospecting and pipeline management to conversion - while leading a team of New Business Managers to hit ambitious targets. This is a high-impact role with visibility across Arc and our global group, where we currently have over 15 million policyholders, and work with the UK's biggest and best insurers, MGAs, insurance brokers and other affinities such as banks. What You'll Do Set and execute a winning sales strategy aligned to growth goals. Drive new business opportunities across our ancillary insurance portfolio. Manage your own pipeline-prospect, pitch, and close deals. Lead, coach, and inspire a high-performing team. Build strong relationships with prospects and distribution partners. What You Bring Proven success selling insurance products (ancillary experience a plus). Deep understanding of insurance distribution models. Track record of smashing sales targets-individually and through a team. Strategic thinker with hands-on execution skills. Commercially sharp, proactive, and confident in outbound business development. Strong leadership and stakeholder management skills. Why Join Us? Shape and lead new business growth at a senior level. Be part of a respected specialist with strong backing. Flexible UK-based role with autonomy and influence. Collaborative leadership team and customer-first culture. Ready to make an impact? Send us your CV today. For more information, click here for the job description. To show your interest, send us your CV and we will be in touch.
Jan 19, 2026
Full time
Location UK-based (with ad-hoc travel to Colchester and client meetings) About Arc Legal Arc Legal is a market leader in ancillary insurance. For 20+ years, we've delivered bespoke products and exceptional service. Backed by the newly formed ANV Group, a strategic transaction between AmTrust Financial and Blackstone Credit & Insurance, we're primed for major growth-and we want you to help lead The Role We're looking for a Head of Business Development to own the end-to-end new business strategy - from prospecting and pipeline management to conversion - while leading a team of New Business Managers to hit ambitious targets. This is a high-impact role with visibility across Arc and our global group, where we currently have over 15 million policyholders, and work with the UK's biggest and best insurers, MGAs, insurance brokers and other affinities such as banks. What You'll Do Set and execute a winning sales strategy aligned to growth goals. Drive new business opportunities across our ancillary insurance portfolio. Manage your own pipeline-prospect, pitch, and close deals. Lead, coach, and inspire a high-performing team. Build strong relationships with prospects and distribution partners. What You Bring Proven success selling insurance products (ancillary experience a plus). Deep understanding of insurance distribution models. Track record of smashing sales targets-individually and through a team. Strategic thinker with hands-on execution skills. Commercially sharp, proactive, and confident in outbound business development. Strong leadership and stakeholder management skills. Why Join Us? Shape and lead new business growth at a senior level. Be part of a respected specialist with strong backing. Flexible UK-based role with autonomy and influence. Collaborative leadership team and customer-first culture. Ready to make an impact? Send us your CV today. For more information, click here for the job description. To show your interest, send us your CV and we will be in touch.
Manchester City Football Club (MCFC) has evolved from its 1880 origins as St. Mark's (West Gorton) into a dominant force in English and European football, achieving significant success like winning the domestic treble (2018/19) and the Champions League, holding records for most points in a Premier League season (100), and offering diverse career paths within the broader City Football Group (CFG) for roles in football, marketing, tech, and more, reflecting a strong global brand and commitment to innovation and community. Working at Manchester City Football Club offers benefits like competitive pay, annual leave (26 days + birthday), private healthcare, health cash plans, bonuses, staff discounts, and access to partnership/lifestyle deals, plus perks like pension schemes, flexible working, and potentially discounted gym memberships. Individuals interested in the Jobs at Manchester City Football Club in UK should review the details, requirements, and application process outlined below. As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Chef / Kitchen Operations To be successful in this role; you will: Prepare and present dishes to meet nutrition requirements and performance standards. Maintain your station, equipment and smooth service at all times. Support menu innovation and dish development alongside senior chefs. Complete HACCP documentation, allergen logs and risk assessment tasks.> Assist with stock control, ordering and monitoring waste and spoilage. Uphold high hygiene, safety and food quality standards. Travel as required to provide consistent service for the team. Continually improve techniques and working practices. Qualifications and Requirements: Experience working in a professional hospitality kitchen. Excellent communication, customer service and teamwork skills. Knowledge of food trends and strong presentation skills. HACCP & Food Safety Level 3 certified. Experience supporting stock control and interacting with suppliers. Ability to work independently and adapt to varied situations. Beneficial: Nutrition knowledge, experience with performance nutritionists, a second language or experience in elite sport. Talent Operations Executive - Global Football The Talent Operations Executive will play a vital role in supporting the Scouting and Recruitment team within the Global Football department at City Football Group, by ensuring the delivery of accurate, timely, and proactive operational support. Your Impact Administrative Operations - Provide administrative and targeted operations support to the Talent department, with specific emphasis on scouting and recruitment. Targeted work in 3 specific areas of efficiency, governance and compliance. Safeguarding - Offer support and coordination of the department's safeguarding obligations, DBS and international police checks, tracking of compliance in relation to qualifications and supporting staff CPD in this area. Staff Engagement - Support the process of staff induction and continued development, coordination of sessions, direct involvement in elements of the induction process and processing all new starter documentation. Finance - Coordinate the process of expenses claims, match fee claims, invoicing, developing processes to improve efficiency, accuracy and reporting across scouting and recruitment. Leading the inputting of expenses and processing directly on to the system, when required. Also offering support to key members of the team with individual expense claims. Travel - Support the coordination of travel for the department during office hours and support staff, managers, and players that require travel to be booked on their behalf including support for the medicals process and CPD events, including booking and coordination of group travel. Qualifications and Requirements: Proven experience working in a complex, fast paced administrative/operations environment. Experience of using IT systems to carry out administrative processes such as processing expenses, purchase orders and booking travel. Confident in using own initiative, conscientious, self motivated, excellent communication skills. Ability to work efficiently with good attention to detail. Flexible in dealing with last minute changes and demands. Competent in using MS Office: Word, Excel, PowerPoint and Outlook. Previous experience of working in a football/professional sport operations environment or complex international business. Experience using relevant systems such as Business World/UNIT 4, Concur, SAP, SAGE to complete financial tasks and management. Additional language skills. Ability to think creatively and offer solutions to functional problems. Licensing Manager - Manchester City Manchester City's licensing programme has grown significantly over the last 5 years, across multiple territories and provides a significant income stream to the club. The Licensing Manager will manage and continue to grow the licensing programme, ensuring the club's rapidly growing fan base have access to a wide range of official licensed products (physical or digital) that meet their needs and expectations, while fitting with the MCFC brand DNA. Your Impact Manage and grow the Manchester City Licensing programme, maximising the return from the existing licensees, and adding new licensees to the portfolio in the UK and internationally for both physical and digital products. Manage multiple physical and digital licensee and nominated representative relationships over the length of their contractual terms. Oversee end to end legal contract drafting process, ensuring smooth and efficient expedition of legal paperwork. Manage quarterly sales and royalty reporting across all licensees and agents, including creating summarised reports to update the Head of Licensing on overall tracking against budget, and sales by licensee, territory and distribution channel/media outlet. Organise licensee business reviews and challenging licensees to continually improve performance. Line management of the Licensing Executive, ensuring delivery of their respective objectives. Work with the internal brand team to update and deliver style guides and season specific/hot market assets, working closely with licensees to ensure premium, reactive and innovative merchandise is launched to the market, maintaining brand compliance with the MCFC brand DNA and identity. Oversee management of the club's online licencee management system. Ensure effective marketing of City merchandise, providing support to licensees through club store promotions, members, and supporter clubs activations. Work closely with the retail team and Man City's official retail partners to ensure club retail sales are maximised, and innovative new products are provided by licensees for club channels. Qualifications and Requirements: Knowledge of the general licensing and sports licensing industries, both in the UK and internationally, including knowledge of licensing contracts, running product development, and approvals across multiple categories. Knowledge of how to effectively develop and build a brand through licensing and how to help licensees with marketing efforts to bring their products to life. Understanding of general licensing contract terms and conditions and royalty specific data reporting. Advanced knowledge of Excel and PowerPoint. Pro active team member with strong attention to detail and organisation skills. Knowledge of sport and fan behaviour, and a have a general interest in football/sports. Awareness of lifestyle products that are trending or up and coming in fashion/pop culture. Understanding of the traditional and non traditional ways that IP can be licensed in the physical and digital worlds. Experience managing a large number of accounts/partners. Ticketing Operations - Manchester City As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a Simply Health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Your Impact Set up and manage all Manchester City products within the ticketing system, including matches (home and away), memberships, hospitality, merchandise and non matchday events. Configure and validate seat inventory to ensure products are accurate, available and ready for sale. Produce ticket sales criteria for matches and events, working with Safety & Security to manage restrictions where required. Work closely with the System Product Manager to improve fan journeys and internal processes, identifying opportunities for development. Support product promotion across tickets, hospitality and memberships, including through third party sales channels. Liaise with internal teams on ticket allocations to ensure timely and accurate delivery. Work with opposing clubs and venues on allocations, reconciliation and distribution of tickets when required. Create and manage stadium seating plans and overlays for home and away fixtures. Support the delivery of cup schemes . click apply for full job details
Jan 19, 2026
Full time
Manchester City Football Club (MCFC) has evolved from its 1880 origins as St. Mark's (West Gorton) into a dominant force in English and European football, achieving significant success like winning the domestic treble (2018/19) and the Champions League, holding records for most points in a Premier League season (100), and offering diverse career paths within the broader City Football Group (CFG) for roles in football, marketing, tech, and more, reflecting a strong global brand and commitment to innovation and community. Working at Manchester City Football Club offers benefits like competitive pay, annual leave (26 days + birthday), private healthcare, health cash plans, bonuses, staff discounts, and access to partnership/lifestyle deals, plus perks like pension schemes, flexible working, and potentially discounted gym memberships. Individuals interested in the Jobs at Manchester City Football Club in UK should review the details, requirements, and application process outlined below. As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Chef / Kitchen Operations To be successful in this role; you will: Prepare and present dishes to meet nutrition requirements and performance standards. Maintain your station, equipment and smooth service at all times. Support menu innovation and dish development alongside senior chefs. Complete HACCP documentation, allergen logs and risk assessment tasks.> Assist with stock control, ordering and monitoring waste and spoilage. Uphold high hygiene, safety and food quality standards. Travel as required to provide consistent service for the team. Continually improve techniques and working practices. Qualifications and Requirements: Experience working in a professional hospitality kitchen. Excellent communication, customer service and teamwork skills. Knowledge of food trends and strong presentation skills. HACCP & Food Safety Level 3 certified. Experience supporting stock control and interacting with suppliers. Ability to work independently and adapt to varied situations. Beneficial: Nutrition knowledge, experience with performance nutritionists, a second language or experience in elite sport. Talent Operations Executive - Global Football The Talent Operations Executive will play a vital role in supporting the Scouting and Recruitment team within the Global Football department at City Football Group, by ensuring the delivery of accurate, timely, and proactive operational support. Your Impact Administrative Operations - Provide administrative and targeted operations support to the Talent department, with specific emphasis on scouting and recruitment. Targeted work in 3 specific areas of efficiency, governance and compliance. Safeguarding - Offer support and coordination of the department's safeguarding obligations, DBS and international police checks, tracking of compliance in relation to qualifications and supporting staff CPD in this area. Staff Engagement - Support the process of staff induction and continued development, coordination of sessions, direct involvement in elements of the induction process and processing all new starter documentation. Finance - Coordinate the process of expenses claims, match fee claims, invoicing, developing processes to improve efficiency, accuracy and reporting across scouting and recruitment. Leading the inputting of expenses and processing directly on to the system, when required. Also offering support to key members of the team with individual expense claims. Travel - Support the coordination of travel for the department during office hours and support staff, managers, and players that require travel to be booked on their behalf including support for the medicals process and CPD events, including booking and coordination of group travel. Qualifications and Requirements: Proven experience working in a complex, fast paced administrative/operations environment. Experience of using IT systems to carry out administrative processes such as processing expenses, purchase orders and booking travel. Confident in using own initiative, conscientious, self motivated, excellent communication skills. Ability to work efficiently with good attention to detail. Flexible in dealing with last minute changes and demands. Competent in using MS Office: Word, Excel, PowerPoint and Outlook. Previous experience of working in a football/professional sport operations environment or complex international business. Experience using relevant systems such as Business World/UNIT 4, Concur, SAP, SAGE to complete financial tasks and management. Additional language skills. Ability to think creatively and offer solutions to functional problems. Licensing Manager - Manchester City Manchester City's licensing programme has grown significantly over the last 5 years, across multiple territories and provides a significant income stream to the club. The Licensing Manager will manage and continue to grow the licensing programme, ensuring the club's rapidly growing fan base have access to a wide range of official licensed products (physical or digital) that meet their needs and expectations, while fitting with the MCFC brand DNA. Your Impact Manage and grow the Manchester City Licensing programme, maximising the return from the existing licensees, and adding new licensees to the portfolio in the UK and internationally for both physical and digital products. Manage multiple physical and digital licensee and nominated representative relationships over the length of their contractual terms. Oversee end to end legal contract drafting process, ensuring smooth and efficient expedition of legal paperwork. Manage quarterly sales and royalty reporting across all licensees and agents, including creating summarised reports to update the Head of Licensing on overall tracking against budget, and sales by licensee, territory and distribution channel/media outlet. Organise licensee business reviews and challenging licensees to continually improve performance. Line management of the Licensing Executive, ensuring delivery of their respective objectives. Work with the internal brand team to update and deliver style guides and season specific/hot market assets, working closely with licensees to ensure premium, reactive and innovative merchandise is launched to the market, maintaining brand compliance with the MCFC brand DNA and identity. Oversee management of the club's online licencee management system. Ensure effective marketing of City merchandise, providing support to licensees through club store promotions, members, and supporter clubs activations. Work closely with the retail team and Man City's official retail partners to ensure club retail sales are maximised, and innovative new products are provided by licensees for club channels. Qualifications and Requirements: Knowledge of the general licensing and sports licensing industries, both in the UK and internationally, including knowledge of licensing contracts, running product development, and approvals across multiple categories. Knowledge of how to effectively develop and build a brand through licensing and how to help licensees with marketing efforts to bring their products to life. Understanding of general licensing contract terms and conditions and royalty specific data reporting. Advanced knowledge of Excel and PowerPoint. Pro active team member with strong attention to detail and organisation skills. Knowledge of sport and fan behaviour, and a have a general interest in football/sports. Awareness of lifestyle products that are trending or up and coming in fashion/pop culture. Understanding of the traditional and non traditional ways that IP can be licensed in the physical and digital worlds. Experience managing a large number of accounts/partners. Ticketing Operations - Manchester City As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a Simply Health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. Your Impact Set up and manage all Manchester City products within the ticketing system, including matches (home and away), memberships, hospitality, merchandise and non matchday events. Configure and validate seat inventory to ensure products are accurate, available and ready for sale. Produce ticket sales criteria for matches and events, working with Safety & Security to manage restrictions where required. Work closely with the System Product Manager to improve fan journeys and internal processes, identifying opportunities for development. Support product promotion across tickets, hospitality and memberships, including through third party sales channels. Liaise with internal teams on ticket allocations to ensure timely and accurate delivery. Work with opposing clubs and venues on allocations, reconciliation and distribution of tickets when required. Create and manage stadium seating plans and overlays for home and away fixtures. Support the delivery of cup schemes . click apply for full job details
Senior Manager - Business Development - Healthcare United Kingdom Ireland Job Description We have an exciting opportunity for a Senior Business Development Manager to join DP World. The successful candidate will focus on developing business for our new Healthcare vertical across contract logistics in North Europe (UK/IRL/Nordics). The job includesReply the development of new customers and geographies and sales activities to support growth across existing customers. Ideally you will be based in Ireland or the UK. The Senior Business Development Manager is responsible for meeting and exceeding all budgeted sales goals without exceeding the approved selling expense budget. Really understanding the customer's buying and decision making process as well as their business drivers is crucial for this role, as the service offering is highly complex and requires a lot of trust from the customer to outsource this important support function for their business. Building up the trust on all levels and having the till capabilities to create strong customer solutions is key for success and makes the job highly complex. How will you contribute Responsible for growing the DP World business by winning new business within new customers. This position requires the ability to work closely with the various functions (Engineering, Operations, IT, Finance, etc.) across the organisation and across the regions. Individual contributor sales role focused on driving new business. The primary responsibility is to develop and expand DP World's service offering within the Pharmaceuticals and Medical Technology sectors - selling contract logistics and value added services. The successful candidate will play a key role in establishing long term strategic relationships with prospects/clients up to and including the executive level within customers. This position is given a imu autonomous to manage the solution sales process and is supported extensively by the organization. Develops and executes a comprehensive territory plan aimed at identifying the top regional/industry opportunities and expanding business to new accounts within the Healthcare industry. Generates effective leads and opportunities from the territory plan. Identifies and develops relationships with key decision makers at all levels within an account. Understands the customer's business (strategically, operationally, financially). Understands the customer's buying process and identify all influences, intimately understanding their requirements. Works across DP World to create custom solutions that deliver value to our customers. Qualifies and quantifies potential growth opportunities. Leverages company resources (solution experts, industry experts, operations, executive support) to assist in developing accounts. Maintains an open dialogue with the account executive sponsor and keeps the sponsor engaged in the account. Maintains an up to date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win. Own the commercial relationship and contract negotiations with customer for all new business wins. What will you bring Must have at least 5 years BD experience specifically within HEALTHCARE supply chain or logistics. Strong dedicated experience within contract logistics specifically with HEALTHCARE customers. Detailed understanding of statutory legislation related to the HEALTHCARE industry in contract logistics. Proven track record of having consistently achieved on a sales quota at a relevant scale. Working knowledge with CRM and Knowledge Management tools. Able to cope with time pressure and dynamic surroundings. Excellent verbal, written and visual/presentation communication skills. Enthusiastic personality and a high level of energy. Comfortable with European travel. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self development within an informal atmosphere. We offer a market competitive compensation package. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
Jan 19, 2026
Full time
Senior Manager - Business Development - Healthcare United Kingdom Ireland Job Description We have an exciting opportunity for a Senior Business Development Manager to join DP World. The successful candidate will focus on developing business for our new Healthcare vertical across contract logistics in North Europe (UK/IRL/Nordics). The job includesReply the development of new customers and geographies and sales activities to support growth across existing customers. Ideally you will be based in Ireland or the UK. The Senior Business Development Manager is responsible for meeting and exceeding all budgeted sales goals without exceeding the approved selling expense budget. Really understanding the customer's buying and decision making process as well as their business drivers is crucial for this role, as the service offering is highly complex and requires a lot of trust from the customer to outsource this important support function for their business. Building up the trust on all levels and having the till capabilities to create strong customer solutions is key for success and makes the job highly complex. How will you contribute Responsible for growing the DP World business by winning new business within new customers. This position requires the ability to work closely with the various functions (Engineering, Operations, IT, Finance, etc.) across the organisation and across the regions. Individual contributor sales role focused on driving new business. The primary responsibility is to develop and expand DP World's service offering within the Pharmaceuticals and Medical Technology sectors - selling contract logistics and value added services. The successful candidate will play a key role in establishing long term strategic relationships with prospects/clients up to and including the executive level within customers. This position is given a imu autonomous to manage the solution sales process and is supported extensively by the organization. Develops and executes a comprehensive territory plan aimed at identifying the top regional/industry opportunities and expanding business to new accounts within the Healthcare industry. Generates effective leads and opportunities from the territory plan. Identifies and develops relationships with key decision makers at all levels within an account. Understands the customer's business (strategically, operationally, financially). Understands the customer's buying process and identify all influences, intimately understanding their requirements. Works across DP World to create custom solutions that deliver value to our customers. Qualifies and quantifies potential growth opportunities. Leverages company resources (solution experts, industry experts, operations, executive support) to assist in developing accounts. Maintains an open dialogue with the account executive sponsor and keeps the sponsor engaged in the account. Maintains an up to date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win. Own the commercial relationship and contract negotiations with customer for all new business wins. What will you bring Must have at least 5 years BD experience specifically within HEALTHCARE supply chain or logistics. Strong dedicated experience within contract logistics specifically with HEALTHCARE customers. Detailed understanding of statutory legislation related to the HEALTHCARE industry in contract logistics. Proven track record of having consistently achieved on a sales quota at a relevant scale. Working knowledge with CRM and Knowledge Management tools. Able to cope with time pressure and dynamic surroundings. Excellent verbal, written and visual/presentation communication skills. Enthusiastic personality and a high level of energy. Comfortable with European travel. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self development within an informal atmosphere. We offer a market competitive compensation package. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
Summary This is a unique opportunity to join one of the oldest charities in the UK in a flexible, part time general managerial capacity, supporting the Trustees. The ideal candidate will have a professional qualification in accounting, property or the law and is comfortable working with professional advisers across all these disciplines. The appointment of this senior role arises by the retirement of the current incumbent, and the role offers a competitive rate which will depend on qualifications and experience. Background The King Henry VIII Endowed Trust, founded in 1545, holds a portfolio of c. £80m in Equities, Bonds, Land and Commercial Property, part of the Total Return from which (£2.5m in 2025) is distributed in Warwick in accordance with its Charity Commission Scheme, as follows: 50% Anglican churches in Warwick and Budbrooke 30% Warwick Schools Foundation - means tested bursaries and community activities 20% as grants for the benefit of the inhabitants of Warwick The Trust has up to 12 trustees (4 nominated, 8 co-opted), who meet quarterly. At present, there is a Clerk & Receiver (role being renamed to COO), a deputy Clerk (who deals mainly with grants and organising meetings) and an accountant all part-time and self-employed. The current Clerk is retiring and is a Chartered Accountant who has held the role for 16 years, during which time the Trust has gone through a period of change. The Trust is now in a stable stage, where the priorities are managing our financial, land and property assets in order to maintain our distribution. The role is being renamed to Chief Operating Officer to better reflect the role, and would ideally remain a self-employed role. The typical work load is likely to require about 10-15 hours per week, which fluctuates and is focused around the quarterly meeting and annual accounts. There is potential for 2 areas of land to be included in the local plan which will create additional opportunities. Role specifics Financial Investments Liaise with the investment managers (Currently: CCLA, Navera, Savills, Royal London) Manage any short-term deposits with HSBC Property Liaise with property advisers (Margetts and Cushman & Wakefield) to manage the Trust s property (currently an office block, a pub, a shooting range and 3 blocks of farm land) Oversee St Mary s Rectory. This is owned by the Trust and is provided free of charge to the incumbent at St Mary s, through an agreement with the Coventry Diocese. Ensure any property sales or leases operate within charity law. Where land is in the Local Plan, work with advisers and/or promoters to obtain the best commercial deal. Charity Commission Manage any changes required to the Trust s Charity Commission Schemes and Orders. Ensure that the Trust operates within the limitations of these Schemes and Orders. Annual Returns Manage information on Charity Commission website Beneficiaries Quarterly distributions calculation and payment Liaise with beneficiaries as necessary Prepare reports for Trustees as required (e.g. Annual Grants Report, which will include analysis of other Warwick endowed charities and Annual review of Church accounts) General Deal with all correspondence Keep Trustees up to date Liaise with professional advisers Manage the overall office activity Organise meetings including reports for meeting and minutes Maintain website Maintain records Skill set & Experience The role requires someone with experience of dealing with financial, legal and property issues. Coupled with good administration skills, the role requires someone who: Is self-reliant and used to working under their own management Is competent in Microsoft Office Has good written communication skills Has good interpersonal skills, to work with Trustees, other staff, advisers and beneficiaries. Experience in the following would be beneficial, but a candidate who is keen to learn would quickly pick these up: Charities, including dealing with the Charity Commission Knowledge of Warwick and its historical heritage The successful candidate is likely to have a professional qualification in accounting, property or the law and is comfortable working with professional advisers across all these disciplines. The Trust s office is currently based on the top floor of Margetts (the Trust s agricultural advisers), where all its records are kept. Some home working would be practical. The role has some flexibility in hours, but there will be certain times, such as Trustee meetings that are fixed. A candidate who is able to be available for some time each day would be beneficial, as often matters need to be progressed without too much delay. Applicants should apply in writing enclosing their CV and accompanying letter to either: Chair, The King Henry VIII Endowed Trust, 12 High Street, Warwick, CV34 4AP, or by Charity Jobs online application process. Closing date for applications is 20th February 2026
Jan 19, 2026
Full time
Summary This is a unique opportunity to join one of the oldest charities in the UK in a flexible, part time general managerial capacity, supporting the Trustees. The ideal candidate will have a professional qualification in accounting, property or the law and is comfortable working with professional advisers across all these disciplines. The appointment of this senior role arises by the retirement of the current incumbent, and the role offers a competitive rate which will depend on qualifications and experience. Background The King Henry VIII Endowed Trust, founded in 1545, holds a portfolio of c. £80m in Equities, Bonds, Land and Commercial Property, part of the Total Return from which (£2.5m in 2025) is distributed in Warwick in accordance with its Charity Commission Scheme, as follows: 50% Anglican churches in Warwick and Budbrooke 30% Warwick Schools Foundation - means tested bursaries and community activities 20% as grants for the benefit of the inhabitants of Warwick The Trust has up to 12 trustees (4 nominated, 8 co-opted), who meet quarterly. At present, there is a Clerk & Receiver (role being renamed to COO), a deputy Clerk (who deals mainly with grants and organising meetings) and an accountant all part-time and self-employed. The current Clerk is retiring and is a Chartered Accountant who has held the role for 16 years, during which time the Trust has gone through a period of change. The Trust is now in a stable stage, where the priorities are managing our financial, land and property assets in order to maintain our distribution. The role is being renamed to Chief Operating Officer to better reflect the role, and would ideally remain a self-employed role. The typical work load is likely to require about 10-15 hours per week, which fluctuates and is focused around the quarterly meeting and annual accounts. There is potential for 2 areas of land to be included in the local plan which will create additional opportunities. Role specifics Financial Investments Liaise with the investment managers (Currently: CCLA, Navera, Savills, Royal London) Manage any short-term deposits with HSBC Property Liaise with property advisers (Margetts and Cushman & Wakefield) to manage the Trust s property (currently an office block, a pub, a shooting range and 3 blocks of farm land) Oversee St Mary s Rectory. This is owned by the Trust and is provided free of charge to the incumbent at St Mary s, through an agreement with the Coventry Diocese. Ensure any property sales or leases operate within charity law. Where land is in the Local Plan, work with advisers and/or promoters to obtain the best commercial deal. Charity Commission Manage any changes required to the Trust s Charity Commission Schemes and Orders. Ensure that the Trust operates within the limitations of these Schemes and Orders. Annual Returns Manage information on Charity Commission website Beneficiaries Quarterly distributions calculation and payment Liaise with beneficiaries as necessary Prepare reports for Trustees as required (e.g. Annual Grants Report, which will include analysis of other Warwick endowed charities and Annual review of Church accounts) General Deal with all correspondence Keep Trustees up to date Liaise with professional advisers Manage the overall office activity Organise meetings including reports for meeting and minutes Maintain website Maintain records Skill set & Experience The role requires someone with experience of dealing with financial, legal and property issues. Coupled with good administration skills, the role requires someone who: Is self-reliant and used to working under their own management Is competent in Microsoft Office Has good written communication skills Has good interpersonal skills, to work with Trustees, other staff, advisers and beneficiaries. Experience in the following would be beneficial, but a candidate who is keen to learn would quickly pick these up: Charities, including dealing with the Charity Commission Knowledge of Warwick and its historical heritage The successful candidate is likely to have a professional qualification in accounting, property or the law and is comfortable working with professional advisers across all these disciplines. The Trust s office is currently based on the top floor of Margetts (the Trust s agricultural advisers), where all its records are kept. Some home working would be practical. The role has some flexibility in hours, but there will be certain times, such as Trustee meetings that are fixed. A candidate who is able to be available for some time each day would be beneficial, as often matters need to be progressed without too much delay. Applicants should apply in writing enclosing their CV and accompanying letter to either: Chair, The King Henry VIII Endowed Trust, 12 High Street, Warwick, CV34 4AP, or by Charity Jobs online application process. Closing date for applications is 20th February 2026
Senior Account Executive (Sales), UKI Professional Services Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic Senior ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer-facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW. Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Key job responsibilities Leading business development efforts by engaging customers and driving high-value engagements Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts Creating proposals, securing customer sign off on Statements of Work (SOWs), and ensure successful project delivery Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential Advocating for customers while balancing AWS business objectives About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensiveunterricht and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust_CFG suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee led and company sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications Bachelor's degree, or PhD Preferred Qualifications Master's degree in Business Administration or a related field AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or above Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy դեպքում and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Jan 19, 2026
Full time
Senior Account Executive (Sales), UKI Professional Services Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic Senior ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's customer-facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW. Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in business development, executing sales methodologies and managing CRM systems coupled with strong analytical, problem solving, and project management abilities. PAEs performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction (CSAT). The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Key job responsibilities Leading business development efforts by engaging customers and driving high-value engagements Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts Creating proposals, securing customer sign off on Statements of Work (SOWs), and ensure successful project delivery Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential Advocating for customers while balancing AWS business objectives About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensiveunterricht and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust_CFG suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee led and company sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge sharing, mentorship and other career advancing resources here to help you develop into a better rounded professional. Work/Life Balance We value work life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Basic Qualifications Bachelor's degree, or PhD Preferred Qualifications Master's degree in Business Administration or a related field AWS certification, such as, AWS Solutions Architect, or a similar cloud certification, or Associate's degree or above Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy դեպքում and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our client, is a leading Barristers' Chambers, recognised for its work across public law, planning, environmental, infrastructure, local government and regulatory matters. Chambers is regularly instructed on complex, high-profile cases and public inquiries and is known for the quality of its advocacy and collaborative culture. Chambers is seeking to appoint a Marketing Executive to support its marketing and business development programme. Working closely with the Marketing Manager and colleagues across Chambers, the role offers broad exposure across practice group marketing, pupillage recruitment and wider strategic initiatives, ensuring consistent brand presentation and supporting Chambers' continued development. The Role Key responsibilities will include: Supporting Chambers' marketing and business development activity across practice groups Coordinating Chambers events, including logistics and internal liaison Managing marketing data, research and reporting Supporting Chambers & Partners and Legal 500 directory submissions Maintaining Chambers' website, digital content and publications Managing social media and digital engagement, including reporting Producing marketing materials and digital assets Editing webinar recordings and publishing content online Assisting the Marketing Manager with ad hoc projects as required The Ideal Candidate Applicants will have at least 3 years' marketing experience, ideally within a professional services environment, with exposure to events, digital marketing and marketing communications. You will be highly organised, detail-focused and able to manage multiple priorities in a fast-paced setting. You will be confident using a range of digital tools and platforms, including MS Office, Zoom, Canva, Mailchimp and YouTube, with experience updating websites and managing social media. A proactive, collaborative approach and strong communication skills are essential, along with the confidence to engage with a broad range of stakeholders. To apply for this position, please forward your CV to GRL Legal. Closing date for applications is 5pm on Friday 6th Feburary 2026 . Early applications are encouraged with initial interviews for suitable candidates taking place immediately.
Jan 19, 2026
Full time
Our client, is a leading Barristers' Chambers, recognised for its work across public law, planning, environmental, infrastructure, local government and regulatory matters. Chambers is regularly instructed on complex, high-profile cases and public inquiries and is known for the quality of its advocacy and collaborative culture. Chambers is seeking to appoint a Marketing Executive to support its marketing and business development programme. Working closely with the Marketing Manager and colleagues across Chambers, the role offers broad exposure across practice group marketing, pupillage recruitment and wider strategic initiatives, ensuring consistent brand presentation and supporting Chambers' continued development. The Role Key responsibilities will include: Supporting Chambers' marketing and business development activity across practice groups Coordinating Chambers events, including logistics and internal liaison Managing marketing data, research and reporting Supporting Chambers & Partners and Legal 500 directory submissions Maintaining Chambers' website, digital content and publications Managing social media and digital engagement, including reporting Producing marketing materials and digital assets Editing webinar recordings and publishing content online Assisting the Marketing Manager with ad hoc projects as required The Ideal Candidate Applicants will have at least 3 years' marketing experience, ideally within a professional services environment, with exposure to events, digital marketing and marketing communications. You will be highly organised, detail-focused and able to manage multiple priorities in a fast-paced setting. You will be confident using a range of digital tools and platforms, including MS Office, Zoom, Canva, Mailchimp and YouTube, with experience updating websites and managing social media. A proactive, collaborative approach and strong communication skills are essential, along with the confidence to engage with a broad range of stakeholders. To apply for this position, please forward your CV to GRL Legal. Closing date for applications is 5pm on Friday 6th Feburary 2026 . Early applications are encouraged with initial interviews for suitable candidates taking place immediately.
Customer Service Executive page is loaded Customer Service Executivelocations: Manchestertime type: Full timeposted on: Posted 4 Days Agojob requisition id: R9906 Job Title: Customer Service Executive Location: Manchester (2/3 days in the office) About the job As a Customer Service Executive your core focus is to foster long-term customer relationships and provide exceptional service delivery to protect and grow renewable revenue. In addition to managing your own portfolio of clients, you will support junior team members through mentorship, contribute to strategic account oversight, and collaborate cross-functionally to improve processes and solve complex client issues. The Escode Division Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world's best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability. Learn more about Escode: a look at our website here to learn more about Escode: Key Accountabilities: Onboarding Ensure smooth onboarding of new clients by guiding them through the welcome process. Confirm receipt of Welcome Pack and follow up for any missing documentation. Collaborate with internal teams to ensure client setup is complete and accurate in all systems.Account Maintenance & Data Accuracy Maintain and update client account information as requested, collaborating with relevant departments to align with contractual obligations. Conduct regular account reconciliations and prepare summaries reflecting accurate billing and contact data. Coordinate with the Billing team to quickly resolve any missed billing to reduce revenue leakage.Customer Support & Experience Provide timely and professional support via phone and email to new and existing escrow clients. Keep all customer data (contacts, address details, etc.) accurate and up to date. Act as the single point of contact post-sale to ensure seamless query and issue resolution.Customer Retention & Proactive Engagement Engage with customers to support contract renewals and highlight risks to account retention to your manager. Conduct retention calls on termination requests, gather feedback, and recommend service enhancements. Be a customer advocate-log client insights and champion their needs internally.Termination Handling Lead conversations with clients initiating termination, aiming to retain where possible. Update records for bounced emails, researching and adding updated contact information. Accurately track termination reasons and outcomes in SalesforceContract & Billing Oversight Handle contract assignments and name changes. Work closely with Credit Control on outstanding invoices and follow-up actions. Audit client records regularly to maintain data accuracy.Process Improvement & Collaboration Proactively identify process gaps and improvement opportunities; raise them with your Line Manager. Contribute to improving processes by identifying gaps in client service workflows and suggesting improvements. Collaborate with other departments to achieve shared goals and meet key & Development Meet the 48-hour SLA on email responses. Engage with ongoing learning and development resources. Track and demonstrate growth through Personal Development Plans.Escrow Product Knowledge Stay up to date with Escode products and services. Ensure your product knowledge supports excellent customer experiences and confident communication.Mentorship and Support Train and mentor junior team members and new hires, sharing best practices. Provide guidance on managing complex customer interactions and navigating internal systems.Problem-Solving and Escalations Handle escalated customer service issues requiring advanced problem-solving skills. Coordinate with internal departments to resolve complex queries efficiently.Manage Strategic/Key Customers Oversee relationships with strategic/key, high-value customers. Manage complex renewals and support service delivery across long-standing accounts.Account Review and Proactive Client Engagement Conduct in-depth account reviews for high-value clients. Proactively identify upsell or renewal opportunities. Monitor client engagement to pre-empt potential issues or dissatisfaction. Functional and technical skills: Exceptional written and verbal communication skills; able to manage high-stakes and complex client interactions. Demonstrated leadership in customer service, with mentoring or coaching experience. Advanced Salesforce (or CRM) reporting, dashboard usage, and data analysis skills. Strategic thinking with the ability to assess account health, identify retention risks, and recommend improvements. Strong project and time management skills, especially in managing high-value portfolios. Cross-functional collaboration experience (working with Legal, Billing, Sales, etc.). In-depth knowledge of Escrow or SaaS-based services, and how they translate to customer value. Comfortable handling escalations and resolving sensitive client issues. Ability to support operational improvement initiatives and represent the customer voice in internal discussions. Proficient in managing KPIs, SLAs, and contributing to service delivery metrics and reporting. About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf ( . We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
Jan 18, 2026
Full time
Customer Service Executive page is loaded Customer Service Executivelocations: Manchestertime type: Full timeposted on: Posted 4 Days Agojob requisition id: R9906 Job Title: Customer Service Executive Location: Manchester (2/3 days in the office) About the job As a Customer Service Executive your core focus is to foster long-term customer relationships and provide exceptional service delivery to protect and grow renewable revenue. In addition to managing your own portfolio of clients, you will support junior team members through mentorship, contribute to strategic account oversight, and collaborate cross-functionally to improve processes and solve complex client issues. The Escode Division Escode, a global leader in software escrow solutions and part of NCC Group, is dedicated to protecting businesses from unforeseen disruptions. We ensure that business-critical software applications and source code are safe, secure, and always available. As a trusted intermediary for some of the world's best-known brands, we safeguard access to vital code and digital assets, ensuring business continuity and the protection of software investments.With over 40 years of experience, Escode pioneered the software escrow category in 1988, recognizing the growing technology dependence of businesses and the need for a safety mechanism. We are proud to set industry standards and shape its direction, providing unparalleled expertise and reliability. Learn more about Escode: a look at our website here to learn more about Escode: Key Accountabilities: Onboarding Ensure smooth onboarding of new clients by guiding them through the welcome process. Confirm receipt of Welcome Pack and follow up for any missing documentation. Collaborate with internal teams to ensure client setup is complete and accurate in all systems.Account Maintenance & Data Accuracy Maintain and update client account information as requested, collaborating with relevant departments to align with contractual obligations. Conduct regular account reconciliations and prepare summaries reflecting accurate billing and contact data. Coordinate with the Billing team to quickly resolve any missed billing to reduce revenue leakage.Customer Support & Experience Provide timely and professional support via phone and email to new and existing escrow clients. Keep all customer data (contacts, address details, etc.) accurate and up to date. Act as the single point of contact post-sale to ensure seamless query and issue resolution.Customer Retention & Proactive Engagement Engage with customers to support contract renewals and highlight risks to account retention to your manager. Conduct retention calls on termination requests, gather feedback, and recommend service enhancements. Be a customer advocate-log client insights and champion their needs internally.Termination Handling Lead conversations with clients initiating termination, aiming to retain where possible. Update records for bounced emails, researching and adding updated contact information. Accurately track termination reasons and outcomes in SalesforceContract & Billing Oversight Handle contract assignments and name changes. Work closely with Credit Control on outstanding invoices and follow-up actions. Audit client records regularly to maintain data accuracy.Process Improvement & Collaboration Proactively identify process gaps and improvement opportunities; raise them with your Line Manager. Contribute to improving processes by identifying gaps in client service workflows and suggesting improvements. Collaborate with other departments to achieve shared goals and meet key & Development Meet the 48-hour SLA on email responses. Engage with ongoing learning and development resources. Track and demonstrate growth through Personal Development Plans.Escrow Product Knowledge Stay up to date with Escode products and services. Ensure your product knowledge supports excellent customer experiences and confident communication.Mentorship and Support Train and mentor junior team members and new hires, sharing best practices. Provide guidance on managing complex customer interactions and navigating internal systems.Problem-Solving and Escalations Handle escalated customer service issues requiring advanced problem-solving skills. Coordinate with internal departments to resolve complex queries efficiently.Manage Strategic/Key Customers Oversee relationships with strategic/key, high-value customers. Manage complex renewals and support service delivery across long-standing accounts.Account Review and Proactive Client Engagement Conduct in-depth account reviews for high-value clients. Proactively identify upsell or renewal opportunities. Monitor client engagement to pre-empt potential issues or dissatisfaction. Functional and technical skills: Exceptional written and verbal communication skills; able to manage high-stakes and complex client interactions. Demonstrated leadership in customer service, with mentoring or coaching experience. Advanced Salesforce (or CRM) reporting, dashboard usage, and data analysis skills. Strategic thinking with the ability to assess account health, identify retention risks, and recommend improvements. Strong project and time management skills, especially in managing high-value portfolios. Cross-functional collaboration experience (working with Legal, Billing, Sales, etc.). In-depth knowledge of Escrow or SaaS-based services, and how they translate to customer value. Comfortable handling escalations and resolving sensitive client issues. Ability to support operational improvement initiatives and represent the customer voice in internal discussions. Proficient in managing KPIs, SLAs, and contributing to service delivery metrics and reporting. About your application We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed - we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf ( . We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.
Servicewares UK based Senior Enterprise SDR function plays a critical role in driving high value, well qualified pipeline for the DACH Sales organisation, with a strong focus on large enterprise and strategic accounts. This role is centred on new logo acquisition for Serviceware Financial which is our market leading IT Financial Management (ITFM) and Technology Business Management (TBM) SaaS solution. You will partner closely with the DACH Sales team and Marketing to build pipeline across Germany, Austria, and Switzerland. You will act as a hunter and proactively target senior stakeholders in Finance, IT, Procurement, Controlling, and Shared Services to understand their challenges and determine how Serviceware Financial can help transform their IT cost transparency, budgeting, forecasting, and strategic value realisation. This role requires native level or fluent German and strong familiarity with enterprise buying centres in the DACH region. You will create a positive and highly professional first impression and ensure every prospect experiences best in class engagement. You will qualify prospects rigorously, secure discovery meetings for the DACH Account Executives, and maintain exceptional discipline around follow up, prioritisation, and CRM hygiene. These tasks are waiting for you Key Responsibilities Conduct high level outreach and value based conversations with CIO, CFO, Head of IT Controlling, IT Finance, and Procurement stakeholders across large enterprises in DACH. Execute structured outbound sales campaigns targeting strategic accounts for Serviceware Financial. Complete 100 plus targeted outreach activities per day including phone, email, LinkedIn, and sequences while maintaining a high standard of quality and personalisation. Qualify opportunities by identifying: Pain points related to IT cost transparency, budgeting, forecasting, cost allocation, IT planning, or FinOps alignment Whether Serviceware Financial can solve these needs Budget, Authority, Need, Timeline (BANT or MEDDIC aligned) Generate high quality pipeline through outbound prospecting, inbound follow up, events, webinars, and marketing campaigns. Work closely with Regional Sales Managers to secure high value discovery meetings and support territory planning. Research DACH accounts to identify organisational structures, stakeholders, and buying signals. Maintain excellent CRM discipline including HubSpot with contact enrichment, activity logging, and sequence tracking. Represent Serviceware at conferences, trade shows, and industry events as required. Contribute to team learning, playbook development, and best practice sharing. What you have to offer What You Need to Be Successful Fluent or native German is essential, as well as English Previous experience in a professional sales environment (SDR or BDR experience in SaaS or enterprise IT preferred) Experience engaging senior stakeholders by phone, email, or video Strong understanding of enterprise IT, Finance, or SaaS business models with exposure to ITFM, TBM, FinOps, ESM, ITSM, or Financial Planning being an advantage Excellent written and verbal communication skills in both English and German Highly organised with the ability to prioritise, multitask, and operate effectively in a fast paced environment High energy, positive attitude, resilience, and a strong desire to exceed targets Natural curiosity, strong problem solving mindset, and willingness to learn complex enterprise value propositions Experience with CRM systems (HubSpot is an advantage) Strong follow up discipline and attention to detail Ambition to progress into enterprise sales roles within Serviceware What we offer you About Serviceware Serviceware SE is a publicly listed European software company headquartered in Germany with offices across Europe. Our mission is to help enterprises maximise the value of their IT investments by delivering best in class IT Financial Management and Enterprise Service Management solutions. Serviceware Financial empowers CIOs and CFOs with full transparency into IT costs enabling better decision making, cost optimisation, strategic planning, and alignment to business value. Many of the worlds largest and most complex enterprises trust Serviceware to manage billions in IT spend. Serviceware is an equal opportunity employer. We welcome and encourage diversity in all aspects of the workplace. Our customers love us and we are proud to work with some of the largest and most prestigious organisations across Europe and the world. By submitting this form, I consent to Serviceware storing and processing my personal data in accordance with the Privacy Policy . I understand I can unsubscribe at any time.
Jan 18, 2026
Full time
Servicewares UK based Senior Enterprise SDR function plays a critical role in driving high value, well qualified pipeline for the DACH Sales organisation, with a strong focus on large enterprise and strategic accounts. This role is centred on new logo acquisition for Serviceware Financial which is our market leading IT Financial Management (ITFM) and Technology Business Management (TBM) SaaS solution. You will partner closely with the DACH Sales team and Marketing to build pipeline across Germany, Austria, and Switzerland. You will act as a hunter and proactively target senior stakeholders in Finance, IT, Procurement, Controlling, and Shared Services to understand their challenges and determine how Serviceware Financial can help transform their IT cost transparency, budgeting, forecasting, and strategic value realisation. This role requires native level or fluent German and strong familiarity with enterprise buying centres in the DACH region. You will create a positive and highly professional first impression and ensure every prospect experiences best in class engagement. You will qualify prospects rigorously, secure discovery meetings for the DACH Account Executives, and maintain exceptional discipline around follow up, prioritisation, and CRM hygiene. These tasks are waiting for you Key Responsibilities Conduct high level outreach and value based conversations with CIO, CFO, Head of IT Controlling, IT Finance, and Procurement stakeholders across large enterprises in DACH. Execute structured outbound sales campaigns targeting strategic accounts for Serviceware Financial. Complete 100 plus targeted outreach activities per day including phone, email, LinkedIn, and sequences while maintaining a high standard of quality and personalisation. Qualify opportunities by identifying: Pain points related to IT cost transparency, budgeting, forecasting, cost allocation, IT planning, or FinOps alignment Whether Serviceware Financial can solve these needs Budget, Authority, Need, Timeline (BANT or MEDDIC aligned) Generate high quality pipeline through outbound prospecting, inbound follow up, events, webinars, and marketing campaigns. Work closely with Regional Sales Managers to secure high value discovery meetings and support territory planning. Research DACH accounts to identify organisational structures, stakeholders, and buying signals. Maintain excellent CRM discipline including HubSpot with contact enrichment, activity logging, and sequence tracking. Represent Serviceware at conferences, trade shows, and industry events as required. Contribute to team learning, playbook development, and best practice sharing. What you have to offer What You Need to Be Successful Fluent or native German is essential, as well as English Previous experience in a professional sales environment (SDR or BDR experience in SaaS or enterprise IT preferred) Experience engaging senior stakeholders by phone, email, or video Strong understanding of enterprise IT, Finance, or SaaS business models with exposure to ITFM, TBM, FinOps, ESM, ITSM, or Financial Planning being an advantage Excellent written and verbal communication skills in both English and German Highly organised with the ability to prioritise, multitask, and operate effectively in a fast paced environment High energy, positive attitude, resilience, and a strong desire to exceed targets Natural curiosity, strong problem solving mindset, and willingness to learn complex enterprise value propositions Experience with CRM systems (HubSpot is an advantage) Strong follow up discipline and attention to detail Ambition to progress into enterprise sales roles within Serviceware What we offer you About Serviceware Serviceware SE is a publicly listed European software company headquartered in Germany with offices across Europe. Our mission is to help enterprises maximise the value of their IT investments by delivering best in class IT Financial Management and Enterprise Service Management solutions. Serviceware Financial empowers CIOs and CFOs with full transparency into IT costs enabling better decision making, cost optimisation, strategic planning, and alignment to business value. Many of the worlds largest and most complex enterprises trust Serviceware to manage billions in IT spend. Serviceware is an equal opportunity employer. We welcome and encourage diversity in all aspects of the workplace. Our customers love us and we are proud to work with some of the largest and most prestigious organisations across Europe and the world. By submitting this form, I consent to Serviceware storing and processing my personal data in accordance with the Privacy Policy . I understand I can unsubscribe at any time.
Vehicle Technicians, Our client, a well-respected franchised dealer group, are recruiting for a Vehicle Technician to join their fantastic workshop. You will play a vital role within the dealership, carrying out vehicle health checks using the latest technology, conducting vehicle services and carrying out any additional repairs etc. LOOK AT THE INDUSTRY LEADING BENEFITS! You will report to the accomplished Aftersales Manager, who will give on-going support to ensure you have the tools needed to succeed in your role. They can also offer you excellent career progression and training opportunities, including manufacturer accredited schemes and Hybrid & Electric training, to accelerate your career further! Why apply for this Vehicle Technician role: • Excellent salaries with structured pay scales and progression as you grow within the business • Generous annual leave that increases with your length of service • Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave • Access to Techscheme' for discounted technology purchases with flexible payments • Eyecare vouchers to help cover vision care needs • Smart Health - 24/7 access to GP services to support your mental and physical wellbeing • Dental insurance for everyday dental care and unexpected treatments • Critical illness cover for peace of mind during life's most challenging moments • Flexible life assurance options and partner life assurance for added protection • Discounted gym memberships to support an active lifestyle • Travel insurance to help you explore with confidence • Access to home and technology vouchers Vehicle Technician requirements: • Minimum NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent • Motor industry experience (brand or non-brand) • Full and valid UK driving licence. • You'll be self-motivated whilst being able to support your team, ambitious and eager to learn. Able to work to and maintain the highest of standards to all vehicles. Vehicle Technicians / Mechanics play a vital role within the Service team by delivering first class customer service every time. Our client wants you to be part of their success. If you are a qualified Vehicle Technician or an experienced Mechanic, whether you work in a dealer group or independent garage, we want to hear from you! To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM, Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Jan 18, 2026
Full time
Vehicle Technicians, Our client, a well-respected franchised dealer group, are recruiting for a Vehicle Technician to join their fantastic workshop. You will play a vital role within the dealership, carrying out vehicle health checks using the latest technology, conducting vehicle services and carrying out any additional repairs etc. LOOK AT THE INDUSTRY LEADING BENEFITS! You will report to the accomplished Aftersales Manager, who will give on-going support to ensure you have the tools needed to succeed in your role. They can also offer you excellent career progression and training opportunities, including manufacturer accredited schemes and Hybrid & Electric training, to accelerate your career further! Why apply for this Vehicle Technician role: • Excellent salaries with structured pay scales and progression as you grow within the business • Generous annual leave that increases with your length of service • Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave • Access to Techscheme' for discounted technology purchases with flexible payments • Eyecare vouchers to help cover vision care needs • Smart Health - 24/7 access to GP services to support your mental and physical wellbeing • Dental insurance for everyday dental care and unexpected treatments • Critical illness cover for peace of mind during life's most challenging moments • Flexible life assurance options and partner life assurance for added protection • Discounted gym memberships to support an active lifestyle • Travel insurance to help you explore with confidence • Access to home and technology vouchers Vehicle Technician requirements: • Minimum NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent • Motor industry experience (brand or non-brand) • Full and valid UK driving licence. • You'll be self-motivated whilst being able to support your team, ambitious and eager to learn. Able to work to and maintain the highest of standards to all vehicles. Vehicle Technicians / Mechanics play a vital role within the Service team by delivering first class customer service every time. Our client wants you to be part of their success. If you are a qualified Vehicle Technician or an experienced Mechanic, whether you work in a dealer group or independent garage, we want to hear from you! To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM, Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Sales Controller / Transaction Manager / Automotive Manager Automotive Sector Swindon We are looking for an enthusiastic and driven Sales Controller, Transaction Manager, Automotive Manager, Business Manager, Showroom Manager, or Senior Sales Executive to join a dynamic automotive team in Swindon. The ideal candidate will have proven experience in the vehicle sales environment , excellent customer com click apply for full job details
Jan 18, 2026
Full time
Sales Controller / Transaction Manager / Automotive Manager Automotive Sector Swindon We are looking for an enthusiastic and driven Sales Controller, Transaction Manager, Automotive Manager, Business Manager, Showroom Manager, or Senior Sales Executive to join a dynamic automotive team in Swindon. The ideal candidate will have proven experience in the vehicle sales environment , excellent customer com click apply for full job details
Sales Controller / Transaction Manager / Automotive Manager Automotive Sector Swindon We are looking for an enthusiastic and driven Sales Controller, Transaction Manager, Automotive Manager, Business Manager, Showroom Manager, or Senior Sales Executive to join a dynamic automotive team in Wokingham. The ideal candidate will have proven experience in the vehicle sales environment , excellent custom click apply for full job details
Jan 18, 2026
Full time
Sales Controller / Transaction Manager / Automotive Manager Automotive Sector Swindon We are looking for an enthusiastic and driven Sales Controller, Transaction Manager, Automotive Manager, Business Manager, Showroom Manager, or Senior Sales Executive to join a dynamic automotive team in Wokingham. The ideal candidate will have proven experience in the vehicle sales environment , excellent custom click apply for full job details
Head of Business Development Head of BD jobs role / Director of Sales jobs Brewery, food, drink, beverage capital projects - design, project management, construction etc. So senior jobs in food manufacturing / brewery / FMCG - construction capital projects Are you seeking Head of Business Development jobs, Director of Sales jobs or Senior Business Development Manager jobs? Company is involved with large £15m+ capital projects (across engineering consultancy, design, project management, construction and capital delivery projects) Do you have experience of selling M&E into process industries (food, pharma, chemical, bev) and want to work on broader varied capital projects? Or are you developing business in the process industries and want more headroom and more interesting multi million pound projects? Do you want to report directly into the Managing Director of a £200m t/o group of companies and have the chance to become Sales Director? Why you should be interested in this Head of Business Development jobs role & what we need Report directly into the Managing Director Highly profitable business - now set for significant further growth Diverse interesting capital projects across food, pharma, chemical, bev We are very happy to pivot someone into this role who has maybe operated in the process industries but not had that really interesting complex capital project experience If you are ambitious - this group of businesses / role can really offer you headroom and an upward trajectory We do 100% need experience of either process industries OR capital projects. There is plenty of remote working / hybrid working in this Head of Business Development jobs role - the business HQ is in the East Midlands so you may be based in the Midlands, Nottingham, Derby, Leicester, Warwick, Birmingham region or also Sheffield, Leeds, Nottinghamshire, Peterborough, Lincoln, Loughborough, Burton upon Trent etc. Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply
Jan 18, 2026
Full time
Head of Business Development Head of BD jobs role / Director of Sales jobs Brewery, food, drink, beverage capital projects - design, project management, construction etc. So senior jobs in food manufacturing / brewery / FMCG - construction capital projects Are you seeking Head of Business Development jobs, Director of Sales jobs or Senior Business Development Manager jobs? Company is involved with large £15m+ capital projects (across engineering consultancy, design, project management, construction and capital delivery projects) Do you have experience of selling M&E into process industries (food, pharma, chemical, bev) and want to work on broader varied capital projects? Or are you developing business in the process industries and want more headroom and more interesting multi million pound projects? Do you want to report directly into the Managing Director of a £200m t/o group of companies and have the chance to become Sales Director? Why you should be interested in this Head of Business Development jobs role & what we need Report directly into the Managing Director Highly profitable business - now set for significant further growth Diverse interesting capital projects across food, pharma, chemical, bev We are very happy to pivot someone into this role who has maybe operated in the process industries but not had that really interesting complex capital project experience If you are ambitious - this group of businesses / role can really offer you headroom and an upward trajectory We do 100% need experience of either process industries OR capital projects. There is plenty of remote working / hybrid working in this Head of Business Development jobs role - the business HQ is in the East Midlands so you may be based in the Midlands, Nottingham, Derby, Leicester, Warwick, Birmingham region or also Sheffield, Leeds, Nottinghamshire, Peterborough, Lincoln, Loughborough, Burton upon Trent etc. Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Applications will not be reviewed until January 2026 Individual Contributor role The Role At Deliveroo, we're on a mission to redefine the food delivery experience, and our advertising team plays a crucial role in this journey. As Advertising Sales Manager you will play a pivotal role in driving growth for our restaurant partners by leading advertising sales and account management. You will partner closely with our partners to understand overall their objectives, propose strategies to the client that support these priorities utilising the toolkit of ad offerings that Deliveroo has available, and act as a trusted advisor to demonstrate how we are maximising the impact of the partner's spend on our platform, ultimately driving advertising investment from the partner on Deliveroo. This role will partner with some of the largest restaurant or grocery groups in the UK. What You'll Be Doing Identify opportunities: proactively identifying where we have scope to increase partner advertising effectiveness or spend with your accounts, through gaining a deep understanding of client's marketing objectives and challenges Develop and pitch: develop strategies which map our solutions to the clients needs, and lead pitches to partners on our proposed approach Campaign Management: Coordinate the launch, management, and reporting of campaigns while keeping all partners informed and expectations aligned. Performance Optimisation: Proactively monitor campaign performance, identifying opportunities to evolve the strategy to improve performance vs agreed objectives Requirements 3-5 years in advertising sales role Familiarity with the advertising ecosystem, across both brand and performance marketing Effective relationship building and communication skills at all levels Ability to use data to tell a story and inform strategic recommendations Comfortable handling negotiations with senior executives Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Health Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and matern
Jan 18, 2026
Full time
Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Applications will not be reviewed until January 2026 Individual Contributor role The Role At Deliveroo, we're on a mission to redefine the food delivery experience, and our advertising team plays a crucial role in this journey. As Advertising Sales Manager you will play a pivotal role in driving growth for our restaurant partners by leading advertising sales and account management. You will partner closely with our partners to understand overall their objectives, propose strategies to the client that support these priorities utilising the toolkit of ad offerings that Deliveroo has available, and act as a trusted advisor to demonstrate how we are maximising the impact of the partner's spend on our platform, ultimately driving advertising investment from the partner on Deliveroo. This role will partner with some of the largest restaurant or grocery groups in the UK. What You'll Be Doing Identify opportunities: proactively identifying where we have scope to increase partner advertising effectiveness or spend with your accounts, through gaining a deep understanding of client's marketing objectives and challenges Develop and pitch: develop strategies which map our solutions to the clients needs, and lead pitches to partners on our proposed approach Campaign Management: Coordinate the launch, management, and reporting of campaigns while keeping all partners informed and expectations aligned. Performance Optimisation: Proactively monitor campaign performance, identifying opportunities to evolve the strategy to improve performance vs agreed objectives Requirements 3-5 years in advertising sales role Familiarity with the advertising ecosystem, across both brand and performance marketing Effective relationship building and communication skills at all levels Ability to use data to tell a story and inform strategic recommendations Comfortable handling negotiations with senior executives Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Health Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Work Life Maternity, paternity and matern
Rathbone Brothers
Frampton On Severn, Gloucestershire
Select how often (in days) to receive an alert: Department: Divisional Head - Tim Bagshaw Job Category: Support Location: Cambridge, GB, CB2 1RE At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. As of June 2025 Client Service Executive Location: Cambridge Contract: 12 Month FTC Working pattern: Primarily office based About the Role In this role you will act as the primary point of contact for client enquiries. You will manage all client lifecycle processes and oversee the operating model for your respective investment management team whilst delivering and contributing to excellent client service. This is an interesting and varied role where you will have the opportunity to be involved in office wide projects e.g. marketing or events projects. You will attend client meetings, correspond with clients over the phone and in writing and support our team of thirteen Investment Managers with tasks such as administration and report writing. What you'll be responsible for Develop and maintain relationships with clients and business stakeholders, utilising knowledge of the business and client requirements to deliver the desired client outcomes. Manage the client lifecycle administration process to ensure a timely and efficient client experience. Take ownership and accountability for all client administration tasks. Act as the main liaison between the client, your investment team, operations and other key stakeholders and ensure all parties are kept informed. Ensure all client lifecycle processes are followed and adhered to in accordance with the RIM Operating Model (e.g. end-to-end management of account opening, on-boarding and transfer processes; processing client payments and account amendments; supporting quarterly portfolio valuation processes) whilst all process enhancement suggestions are escalated accordingly. Understand client suitability requirements and support your investment team with regard to gathering the relevant information to support client suitability (e.g. ATRQ, Financial Questionnaires), producing client summaries/welcome letters. Work closely with the team and wider administration functions to develop and share best practice. Act as the first point of contact for clients, assuming the role of the "go to" person for administration queries. This includes attending client meetings and leading discussions regarding client administration matters. About you If you meet some of these criteria and are excited about the role, we encourage you to apply Knowledge of regulatory environment in which we operate. Ideally an understanding of the products and services we provide. Willingness and ability to liaise with clients in writing and verbally. Ability to assimilate information into succinct reports. Experience of working in a similar role in Financial Services managing end-to-end administration processes. Experience managing administrative staff (desirable). Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year service Life assurance - 8 salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. Our values shape how we work: We aim high We get it done We show we care We do the right thing This isn't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.
Jan 18, 2026
Full time
Select how often (in days) to receive an alert: Department: Divisional Head - Tim Bagshaw Job Category: Support Location: Cambridge, GB, CB2 1RE At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. As of June 2025 Client Service Executive Location: Cambridge Contract: 12 Month FTC Working pattern: Primarily office based About the Role In this role you will act as the primary point of contact for client enquiries. You will manage all client lifecycle processes and oversee the operating model for your respective investment management team whilst delivering and contributing to excellent client service. This is an interesting and varied role where you will have the opportunity to be involved in office wide projects e.g. marketing or events projects. You will attend client meetings, correspond with clients over the phone and in writing and support our team of thirteen Investment Managers with tasks such as administration and report writing. What you'll be responsible for Develop and maintain relationships with clients and business stakeholders, utilising knowledge of the business and client requirements to deliver the desired client outcomes. Manage the client lifecycle administration process to ensure a timely and efficient client experience. Take ownership and accountability for all client administration tasks. Act as the main liaison between the client, your investment team, operations and other key stakeholders and ensure all parties are kept informed. Ensure all client lifecycle processes are followed and adhered to in accordance with the RIM Operating Model (e.g. end-to-end management of account opening, on-boarding and transfer processes; processing client payments and account amendments; supporting quarterly portfolio valuation processes) whilst all process enhancement suggestions are escalated accordingly. Understand client suitability requirements and support your investment team with regard to gathering the relevant information to support client suitability (e.g. ATRQ, Financial Questionnaires), producing client summaries/welcome letters. Work closely with the team and wider administration functions to develop and share best practice. Act as the first point of contact for clients, assuming the role of the "go to" person for administration queries. This includes attending client meetings and leading discussions regarding client administration matters. About you If you meet some of these criteria and are excited about the role, we encourage you to apply Knowledge of regulatory environment in which we operate. Ideally an understanding of the products and services we provide. Willingness and ability to liaise with clients in writing and verbally. Ability to assimilate information into succinct reports. Experience of working in a similar role in Financial Services managing end-to-end administration processes. Experience managing administrative staff (desirable). Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year service Life assurance - 8 salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 1 Disability Confident employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. Our values shape how we work: We aim high We get it done We show we care We do the right thing This isn't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.
This is a fantastic opportunity to join a lovely Client of ours, an FMCG business with offices in Wells, Somerset. This role would be a good match for someone who already works on a similar level but also for a talented Marketing Executive, Marketing Officer, Marketing Specialist or Marketing Assistant looking for their next step click apply for full job details
Jan 18, 2026
Full time
This is a fantastic opportunity to join a lovely Client of ours, an FMCG business with offices in Wells, Somerset. This role would be a good match for someone who already works on a similar level but also for a talented Marketing Executive, Marketing Officer, Marketing Specialist or Marketing Assistant looking for their next step click apply for full job details
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.This role will be crucial to driving new sales for Broadridge's Customer Communications and Customer Experience omnichannel solutions into the not for profit segment in the United Kingdom. The primary focus of this new role will be to develop a strong pipeline for Signal, a Broadridge Company, and to achieve new sales targets.The role reports to the Head of International Customer Communications Sales and will be based in the UK (London preferred). Job Responsibilities Maintain and execute clear Territory and Account Plan. Develop deep product expertise in Broadridge's suite of Customer Communication solutions, as well as understanding of client needs, regulatory frameworks, industry trends, and competition. Generate leads for new business via cold calling, industry relationships and events. Lead new sales in assigned territory, including RFI/RFP processes; collaborate with other Salespeople and SMEs; achieve sales targets. Negotiate contract pricing and obtain internal approvals. Work with the Business Leads and the Legal department to agree and sign contracts. Attend trade shows, conferences, or other industry-related events to develop new relationships and promote Broadridge solutions. Lead special projects related to sales initiatives and client requests as needed. Work with the Implementation team to ensure the successful go-live of new clients. Any other duties as reasonably required. Preferred Qualifications This position will be filled by an experienced candidate with exceptional drive and energy who has: Bachelor's degree or equivalent experience. 5+ years of experience in sales, pre-sales, account management or business/product development in complex professional services and platform/managed services deals. Experience in the Customer Communications industry preferred. Experience selling to not for profit organizations and charities preferred Skills/Competencies Strong time management skills with ability to prioritize multiple projects at a time Strong and polished presentation skills, professional approach, and ability to effectively represent Broadridge at a senior level, both internally and externally Ability to work smart and rally support from all key internal to deliver strong results. Excellent command of English (being multilingual is a plus). Ability to work in a dynamic, high-pressure environment. Strong Excel and PowerPoint skills. Availability to travel within the UK.We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Jan 18, 2026
Full time
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.This role will be crucial to driving new sales for Broadridge's Customer Communications and Customer Experience omnichannel solutions into the not for profit segment in the United Kingdom. The primary focus of this new role will be to develop a strong pipeline for Signal, a Broadridge Company, and to achieve new sales targets.The role reports to the Head of International Customer Communications Sales and will be based in the UK (London preferred). Job Responsibilities Maintain and execute clear Territory and Account Plan. Develop deep product expertise in Broadridge's suite of Customer Communication solutions, as well as understanding of client needs, regulatory frameworks, industry trends, and competition. Generate leads for new business via cold calling, industry relationships and events. Lead new sales in assigned territory, including RFI/RFP processes; collaborate with other Salespeople and SMEs; achieve sales targets. Negotiate contract pricing and obtain internal approvals. Work with the Business Leads and the Legal department to agree and sign contracts. Attend trade shows, conferences, or other industry-related events to develop new relationships and promote Broadridge solutions. Lead special projects related to sales initiatives and client requests as needed. Work with the Implementation team to ensure the successful go-live of new clients. Any other duties as reasonably required. Preferred Qualifications This position will be filled by an experienced candidate with exceptional drive and energy who has: Bachelor's degree or equivalent experience. 5+ years of experience in sales, pre-sales, account management or business/product development in complex professional services and platform/managed services deals. Experience in the Customer Communications industry preferred. Experience selling to not for profit organizations and charities preferred Skills/Competencies Strong time management skills with ability to prioritize multiple projects at a time Strong and polished presentation skills, professional approach, and ability to effectively represent Broadridge at a senior level, both internally and externally Ability to work smart and rally support from all key internal to deliver strong results. Excellent command of English (being multilingual is a plus). Ability to work in a dynamic, high-pressure environment. Strong Excel and PowerPoint skills. Availability to travel within the UK.We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
With Intelligence is a leading provider of high-quality editorial, data, research, and event services in the institutional investment and asset management space. We are seeking a detail-oriented and technically proficient FolioMetrics CRM Report Consultant to join our team at With Intelligence on a fixed-term basis for 12 months. This role is ideal for someone with a solid foundation in report building, particularly using SQL Server Reporting Services (SSRS), and a passion for transforming CRM data into actionable insights. You will work closely with implementation consultants to design, develop, and deliver reports and dashboards using FolioMetrics, a CRM and data intelligence platform. Key Responsibilities Collaborate with implementation consultants to gather reporting requirements and translate them into technical specifications Design, build, and maintain reports and dashboards within the FolioMetrics CRM environment Leverage SQL Server Reporting Services (SSRS) and other tools to extract, transform, and visualize data Ensure data accuracy, consistency, and integrity across all reporting outputs Provide training and documentation to end-users on accessing and interpreting reports Troubleshoot and resolve reporting issues in a timely manner Qualifications Proven experience in building reports and dashboards Familiarity with CRM systems (training can be provided) Excellent analytical and problem-solving abilities Ability to communicate technical concepts to non-technical stakeholders Self-starter with strong organizational and time management skills Nice to Have Strong SQL skills and understanding of relational databases Hands on experience with SQL Server Reporting Services (SSRS) or similar reporting tools If you're passionate about data, reporting, and CRM systems-and want to make a measurable impact-this could be the perfect role for you. Benefits 24 days annual leave rising to 29 days Enhanced parental leave Medicash (Healthcare Cash Plan) Wellness Days Flexible Fridays (Opportunity to finish early) Birthday day off Employee assistance program Travel loan scheme Charity days Breakfast provided Fully stocked drinks fridge Social Events throughout the year Hybrid Working Our Company With Intelligence is based at One London Wall, London EC2Y 5EA. We offer amazing benefits, free breakfast daily and drinks provided all day, every day. We actively encourage social networks that oversee activities from sports, book reading to rock climbing, that you are free to join. As part of our company, you will enjoy the benefits of an open plan office and working with a social and energetic team. With Intelligence provides exclusive editorial, research, data and events for senior executives within the asset management industry. These include hedge funds, private credit, private equity, real estate and traditional asset management, and our editorial brands are seen as market leaders in providing asset manager sales and IR execs with the actionable information they require to help them raise and retain assets. To maintain and grow our leading position in the market we need to continue to hire highly motivated, thoughtful and to ensure our subscribers are getting the exclusive intelligence they need first, and most comprehensively, through our range of services. If you are interested so far in what you have read, please apply, we look forward to hearing from you. We are an Equal Opportunity Employer. Our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, colour, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable law.
Jan 18, 2026
Full time
With Intelligence is a leading provider of high-quality editorial, data, research, and event services in the institutional investment and asset management space. We are seeking a detail-oriented and technically proficient FolioMetrics CRM Report Consultant to join our team at With Intelligence on a fixed-term basis for 12 months. This role is ideal for someone with a solid foundation in report building, particularly using SQL Server Reporting Services (SSRS), and a passion for transforming CRM data into actionable insights. You will work closely with implementation consultants to design, develop, and deliver reports and dashboards using FolioMetrics, a CRM and data intelligence platform. Key Responsibilities Collaborate with implementation consultants to gather reporting requirements and translate them into technical specifications Design, build, and maintain reports and dashboards within the FolioMetrics CRM environment Leverage SQL Server Reporting Services (SSRS) and other tools to extract, transform, and visualize data Ensure data accuracy, consistency, and integrity across all reporting outputs Provide training and documentation to end-users on accessing and interpreting reports Troubleshoot and resolve reporting issues in a timely manner Qualifications Proven experience in building reports and dashboards Familiarity with CRM systems (training can be provided) Excellent analytical and problem-solving abilities Ability to communicate technical concepts to non-technical stakeholders Self-starter with strong organizational and time management skills Nice to Have Strong SQL skills and understanding of relational databases Hands on experience with SQL Server Reporting Services (SSRS) or similar reporting tools If you're passionate about data, reporting, and CRM systems-and want to make a measurable impact-this could be the perfect role for you. Benefits 24 days annual leave rising to 29 days Enhanced parental leave Medicash (Healthcare Cash Plan) Wellness Days Flexible Fridays (Opportunity to finish early) Birthday day off Employee assistance program Travel loan scheme Charity days Breakfast provided Fully stocked drinks fridge Social Events throughout the year Hybrid Working Our Company With Intelligence is based at One London Wall, London EC2Y 5EA. We offer amazing benefits, free breakfast daily and drinks provided all day, every day. We actively encourage social networks that oversee activities from sports, book reading to rock climbing, that you are free to join. As part of our company, you will enjoy the benefits of an open plan office and working with a social and energetic team. With Intelligence provides exclusive editorial, research, data and events for senior executives within the asset management industry. These include hedge funds, private credit, private equity, real estate and traditional asset management, and our editorial brands are seen as market leaders in providing asset manager sales and IR execs with the actionable information they require to help them raise and retain assets. To maintain and grow our leading position in the market we need to continue to hire highly motivated, thoughtful and to ensure our subscribers are getting the exclusive intelligence they need first, and most comprehensively, through our range of services. If you are interested so far in what you have read, please apply, we look forward to hearing from you. We are an Equal Opportunity Employer. Our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, colour, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable law.
