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executive sales manager
Senior Enterprise Account Executive EMEA
Inspectorio Inc.
About Inspectorio Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers. Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations. Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world. About the role As aSeniorEnterprise Account Executive at Inspectorio, you will play a critical role in driving revenue growth by identifying and closing new business opportunities with enterprise-level clientsin the EMEA region. You will be responsible for building and maintaining strong relationships with key stakeholders, understanding their business needs, and presenting tailored solutions to address those needs. This role requires a strategic thinker with a proven track recordofsales and a deep understanding of both technology and thesupply chain management within the apparel/fashion industry. What you'll do Prospect, qualify, and close new enterprise accounts within assigned territory or vertical. Develop and execute strategic account plans to penetrate target accounts and maximize revenue opportunities. Build andmaintainstrong relationships with C-level executives, decision-makers, and influencers within target organizationsin the fashion / apparel industry. Conduct thoroughneedsassessments to understand customer pain points and businessobjectives. Collaborate with internal teams, including engineers, product managers, and customer success, to develop customized solutions and proposals. Lead contract negotiations, pricing discussions, and procurement processes to close deals within established timelines. Forecast sales activity and revenue projections accurately using CRM tools. Stayup-to-dateon industry trends, competitive landscape, and market dynamics toidentifynew business opportunities andmaintaina competitive edge. Qualifications 5+ of experience inselling software within the fashion / apparel industryresponding to supply chain needs Proventrack recordof meeting or exceeding sales targets in a quota-carrying role Excellent communication and presentation skills, with the ability to articulate value propositions effectively Strong negotiation, influencing, and problem-solving skills Ability to work independently and as part of a cross-functional team in a fast-paced environment Proficiencyin using CRM software (e.g.,HubSpot,Salesforce) to manage sales pipeline, track activities, and generate reports Willingness to travel as needed to meet with clients and attend industry events Fluency in English and another European language(s)such as French/Italian/Spanish Why it would be awesome to work with us Unlimited Annual Leave : We prioritize your well-being and trust you to manage your time. ️ Flexible Working: Whether from home, a coffee shop, or our global hubs, work where you're most comfortable. Project Ownership : You get to lead the initiatives you're passionate about, professionally or socially. Grow with us: We're invested in your personal and professional development. Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation. Feel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself. Celebrate together: Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture. Our Values EXCELLENCE : We pursue mastery and craftsmanship. "Good enough" is our enemy. We have a thirst and desire for knowledge. There's always an opportunity to be better. AUTONOMY : We act independently when recognizing opportunities for improvement. We seek guidance and clear goals instead of orders. We self-assess the quality and impact of our work. COURAGE : We share our opinion, even if it's uncomfortable. We are candid with colleagues. We are willing to experiment and try something new, even if we're not sure it will succeed. HUMBLENESS : We crave opportunities to learn from the people around us. We leave our egos outside the office. We focus on listening to other perspectives.
Jan 19, 2026
Full time
About Inspectorio Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers. Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations. Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world. About the role As aSeniorEnterprise Account Executive at Inspectorio, you will play a critical role in driving revenue growth by identifying and closing new business opportunities with enterprise-level clientsin the EMEA region. You will be responsible for building and maintaining strong relationships with key stakeholders, understanding their business needs, and presenting tailored solutions to address those needs. This role requires a strategic thinker with a proven track recordofsales and a deep understanding of both technology and thesupply chain management within the apparel/fashion industry. What you'll do Prospect, qualify, and close new enterprise accounts within assigned territory or vertical. Develop and execute strategic account plans to penetrate target accounts and maximize revenue opportunities. Build andmaintainstrong relationships with C-level executives, decision-makers, and influencers within target organizationsin the fashion / apparel industry. Conduct thoroughneedsassessments to understand customer pain points and businessobjectives. Collaborate with internal teams, including engineers, product managers, and customer success, to develop customized solutions and proposals. Lead contract negotiations, pricing discussions, and procurement processes to close deals within established timelines. Forecast sales activity and revenue projections accurately using CRM tools. Stayup-to-dateon industry trends, competitive landscape, and market dynamics toidentifynew business opportunities andmaintaina competitive edge. Qualifications 5+ of experience inselling software within the fashion / apparel industryresponding to supply chain needs Proventrack recordof meeting or exceeding sales targets in a quota-carrying role Excellent communication and presentation skills, with the ability to articulate value propositions effectively Strong negotiation, influencing, and problem-solving skills Ability to work independently and as part of a cross-functional team in a fast-paced environment Proficiencyin using CRM software (e.g.,HubSpot,Salesforce) to manage sales pipeline, track activities, and generate reports Willingness to travel as needed to meet with clients and attend industry events Fluency in English and another European language(s)such as French/Italian/Spanish Why it would be awesome to work with us Unlimited Annual Leave : We prioritize your well-being and trust you to manage your time. ️ Flexible Working: Whether from home, a coffee shop, or our global hubs, work where you're most comfortable. Project Ownership : You get to lead the initiatives you're passionate about, professionally or socially. Grow with us: We're invested in your personal and professional development. Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation. Feel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself. Celebrate together: Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture. Our Values EXCELLENCE : We pursue mastery and craftsmanship. "Good enough" is our enemy. We have a thirst and desire for knowledge. There's always an opportunity to be better. AUTONOMY : We act independently when recognizing opportunities for improvement. We seek guidance and clear goals instead of orders. We self-assess the quality and impact of our work. COURAGE : We share our opinion, even if it's uncomfortable. We are candid with colleagues. We are willing to experiment and try something new, even if we're not sure it will succeed. HUMBLENESS : We crave opportunities to learn from the people around us. We leave our egos outside the office. We focus on listening to other perspectives.
Reed Specialist Recruitment
Field Sales Executive
Reed Specialist Recruitment
Field Sales Executive - Foodservice Salary: 30,000 - 40,000 + Uncapped Bonus Potential + Vehicle + Laptop + Incentives Greater Manchester (Home-Based, Daily Travel To Local Clients) Are you a driven Sales, Business Development or Account Management professional with Foodservice or Food Manufacturing experience and interested in joining a secure, growing business that has a strong presence in the region and plenty of accounts to immediately develop? As a Field Sales Executive , you'll play an important role in strengthening existing relationships with customers and securing new clients through a combination of Account Management & Business Development activities, working with Schools, Restaurants, Hospitals plus other Commercial and Public Sector sites. What's in it for you? Join a well-established and secure business that supplies to clients across the region Hit the ground running with existing accounts and a developed list of target clients Benefit from the company's positive and well-regarded reputation in the region Excellent benefits and uncapped bonus potential You'll be responsible for: Managing existing accounts, setting and attending appointments with decision makers to increase volumes and margins for orders Converting leads for new business opportunities into appointments and orders, building a pipeline of future opportunities Reaching out to lapsed/dormant customer accounts to reignite business relationships Building long lasting relationships with customers, managing your own diary to ensure top spend accounts are visited regularly Ideal candidates will have: Experience in account management, sales or business development Prior industry experience in the Foodservice, Food Wholesale, Food Manufacturing or similar industries Full UK driving license and comfortable travelling to customers in the Manchester-Liverpool area Ready to take the next step in your career? Apply today by clicking the link or emailing your CV Sales Executive, Business Development Executive, Business Development Manager, Field Sales Exective, Sales Rep, Sales Representative, Salesperson, Sales Manager, Account Manager, Account Management, Account Executive, Food Manufacturing, FMCG, Food Wholesale, Wholesale, Foodservice, Sales, Food Distribution, Manchester, Liverpool, North West England, Greater Manchester, Warrington, Wigan, Bolton, Oldham, Preston
Jan 19, 2026
Full time
Field Sales Executive - Foodservice Salary: 30,000 - 40,000 + Uncapped Bonus Potential + Vehicle + Laptop + Incentives Greater Manchester (Home-Based, Daily Travel To Local Clients) Are you a driven Sales, Business Development or Account Management professional with Foodservice or Food Manufacturing experience and interested in joining a secure, growing business that has a strong presence in the region and plenty of accounts to immediately develop? As a Field Sales Executive , you'll play an important role in strengthening existing relationships with customers and securing new clients through a combination of Account Management & Business Development activities, working with Schools, Restaurants, Hospitals plus other Commercial and Public Sector sites. What's in it for you? Join a well-established and secure business that supplies to clients across the region Hit the ground running with existing accounts and a developed list of target clients Benefit from the company's positive and well-regarded reputation in the region Excellent benefits and uncapped bonus potential You'll be responsible for: Managing existing accounts, setting and attending appointments with decision makers to increase volumes and margins for orders Converting leads for new business opportunities into appointments and orders, building a pipeline of future opportunities Reaching out to lapsed/dormant customer accounts to reignite business relationships Building long lasting relationships with customers, managing your own diary to ensure top spend accounts are visited regularly Ideal candidates will have: Experience in account management, sales or business development Prior industry experience in the Foodservice, Food Wholesale, Food Manufacturing or similar industries Full UK driving license and comfortable travelling to customers in the Manchester-Liverpool area Ready to take the next step in your career? Apply today by clicking the link or emailing your CV Sales Executive, Business Development Executive, Business Development Manager, Field Sales Exective, Sales Rep, Sales Representative, Salesperson, Sales Manager, Account Manager, Account Management, Account Executive, Food Manufacturing, FMCG, Food Wholesale, Wholesale, Foodservice, Sales, Food Distribution, Manchester, Liverpool, North West England, Greater Manchester, Warrington, Wigan, Bolton, Oldham, Preston
Ford & Stanley Recruitment
Senior Bid Manager
Ford & Stanley Recruitment
Senior Bid Manager - North Lincolnshire (Hybrid) - Up to £80,000 The Role A Technology and Communications Systems expert that supply to the Rail industry are looking to hire a Senior Bid Manager. The Senior Bid Manger will take a lead and autonomous stance on managing the process of producing competitive and accurate Bids across a wide variety of small-large scale projects. You will work across the business with the sales team and various subject matter experts to ensure that the business are producing professional, risk aware and secure tender responses while upholding governance and company policies. You will also be providing mentorship and coordination to the wider team and deputize the Head of Bids in leadership meetings and in their absence. Salary Up to £80,000 p/year Location North Lincolnshire - Hybrid (1-2 days in the office per week once settled in) Essential & Preferable Criteria Strong Bid Management level at a proven level of being able to take control & manage the whole process Good Contracts knowledge Ideally across NEC & NR Strong stakeholder management skills ability to build strong professional skills across the business Rail knowledge is preferable Closing Date: 9th January 2026 About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to the boardroom. 1. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. 2. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. 3. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. 4. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business
Jan 19, 2026
Full time
Senior Bid Manager - North Lincolnshire (Hybrid) - Up to £80,000 The Role A Technology and Communications Systems expert that supply to the Rail industry are looking to hire a Senior Bid Manager. The Senior Bid Manger will take a lead and autonomous stance on managing the process of producing competitive and accurate Bids across a wide variety of small-large scale projects. You will work across the business with the sales team and various subject matter experts to ensure that the business are producing professional, risk aware and secure tender responses while upholding governance and company policies. You will also be providing mentorship and coordination to the wider team and deputize the Head of Bids in leadership meetings and in their absence. Salary Up to £80,000 p/year Location North Lincolnshire - Hybrid (1-2 days in the office per week once settled in) Essential & Preferable Criteria Strong Bid Management level at a proven level of being able to take control & manage the whole process Good Contracts knowledge Ideally across NEC & NR Strong stakeholder management skills ability to build strong professional skills across the business Rail knowledge is preferable Closing Date: 9th January 2026 About Ford & Stanley Group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas recruiting, developing and retaining the best talent from shop floor to the boardroom. 1. Ford & Stanley TalentWise Business specialising in blue collar trade & technical services permanent and temporary. 2. Ford & Stanley Recruitment Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. 3. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. 4. Ford & Stanley Genius Performance Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business
Build Recruitment
Multi skilled operative - Oxford
Build Recruitment Oxford, Oxfordshire
Multi trade operative Location: Oxford Full Time Permanent Salary up to £39,000 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association who are looking for an experienced Multi trade operative in the Oxford area. Day-to-Day Duties Carrying out compliance checks (meter readings, flushing void properties, minor repairs) Completing small repairs (typically 15 minutes or less) across key worker and student accommodation Moving items across sites as needed, supporting property managers Ensuring all compliance requirements for key worker and student properties are met Providing excellent customer care and maintaining high standards of service Role Criteria Must Have: Prior experience as a handyperson or site maintenance officer Experience with basic plumbing, carpentry, decorating, and general repairs Previous work in social housing (essential) Full UK driving licence (no more than 9 points) Ability to bring own tools (company van and uniform provided) Good physical health and fitness Flexibility and a proactive mindset Desirable: Experience with compliance checks (e.g., water meter readings, flushing void properties, electric meter checks) Benefits Available. 25 days annual leave plus bank holidays Annual Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, To drive a vehicle for the role, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you. 25 days annual leave plus bank holidays Volunteering Leave Staff perks discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card, and Uniform Please apply or contact Ben Thomas at Build Recruitment for further details. Phone (phone number removed) Email (url removed)
Jan 19, 2026
Full time
Multi trade operative Location: Oxford Full Time Permanent Salary up to £39,000 per annum, plus, company van & fuel card 42.5 hours per week (8-5 Monday- Friday) Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Housing Association who are looking for an experienced Multi trade operative in the Oxford area. Day-to-Day Duties Carrying out compliance checks (meter readings, flushing void properties, minor repairs) Completing small repairs (typically 15 minutes or less) across key worker and student accommodation Moving items across sites as needed, supporting property managers Ensuring all compliance requirements for key worker and student properties are met Providing excellent customer care and maintaining high standards of service Role Criteria Must Have: Prior experience as a handyperson or site maintenance officer Experience with basic plumbing, carpentry, decorating, and general repairs Previous work in social housing (essential) Full UK driving licence (no more than 9 points) Ability to bring own tools (company van and uniform provided) Good physical health and fitness Flexibility and a proactive mindset Desirable: Experience with compliance checks (e.g., water meter readings, flushing void properties, electric meter checks) Benefits Available. 25 days annual leave plus bank holidays Annual Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, To drive a vehicle for the role, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you. 25 days annual leave plus bank holidays Volunteering Leave Staff perks discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card, and Uniform Please apply or contact Ben Thomas at Build Recruitment for further details. Phone (phone number removed) Email (url removed)
Fintelligent Search
Internal Bridging BDM
Fintelligent Search City, London
Are you ready to take your career to the next level? Our client, a fast-growing specialist finance provider in the UK property lending market, is on the hunt for an Internal Bridging Business Development Manager. This role is perfect for someone who thrives in a dynamic environment and is passionate about building strong relationships with intermediaries. With a competitive salary of up to 40,000 plus a bonus, this role offers an exciting opportunity to work with a leading finance provider. Enjoy the flexibility of hybrid working, and take advantage of clear career progression opportunities within a supportive sales environment. Our client is a rapidly expanding finance provider specialising in the UK property lending market. They are renowned for their flexible bridging solutions and their commitment to fostering long-term relationships with intermediaries. This is a fantastic opportunity to join a company that values growth and innovation. The Internal Bridging Business Development Manager will: Manage and nurture relationships with a portfolio of introducers and brokers. Act as the internal support function for field-based Business Development Managers. Proactively engage brokers via phone, email, and virtual meetings to generate new enquiries. Assist with deal progression from enquiry through to completion. Provide product guidance and updates to brokers. Identify opportunities to grow accounts and increase market share. Maintain accurate CRM records and pipeline reporting. Collaborate closely with underwriting, credit, and operations teams to ensure smooth transactions. Package and Benefits: The Internal Bridging Business Development Manager will enjoy: Annual salary between 35,000 - 40,000. Performance-related bonus. Pension scheme. Hybrid working arrangement. About You The ideal Internal Bridging Business Development Manager will have: Previous experience within bridging finance or specialist property lending. Strong understanding of the intermediary broker market. Proven ability to build and maintain strong professional relationships. Excellent communication and interpersonal skills. Highly organised with strong attention to detail. Confidence in managing multiple deals and priorities simultaneously. A target-driven, proactive, commercial mindset. If you have experience as an Internal BDM, Sales Executive, Relationship Manager, Account Manager, or Business Development Executive, this could be the perfect role for you. The Internal Bridging Business Development Manager position offers a fantastic opportunity for those looking to advance in the bridging finance sector. If you're an experienced professional in bridging finance ready to make your mark, this Internal Bridging Business Development Manager role could be your next big career move. Don't miss out on the chance to join a dynamic and forward-thinking lender in the heart of London. Apply today!
Jan 19, 2026
Full time
Are you ready to take your career to the next level? Our client, a fast-growing specialist finance provider in the UK property lending market, is on the hunt for an Internal Bridging Business Development Manager. This role is perfect for someone who thrives in a dynamic environment and is passionate about building strong relationships with intermediaries. With a competitive salary of up to 40,000 plus a bonus, this role offers an exciting opportunity to work with a leading finance provider. Enjoy the flexibility of hybrid working, and take advantage of clear career progression opportunities within a supportive sales environment. Our client is a rapidly expanding finance provider specialising in the UK property lending market. They are renowned for their flexible bridging solutions and their commitment to fostering long-term relationships with intermediaries. This is a fantastic opportunity to join a company that values growth and innovation. The Internal Bridging Business Development Manager will: Manage and nurture relationships with a portfolio of introducers and brokers. Act as the internal support function for field-based Business Development Managers. Proactively engage brokers via phone, email, and virtual meetings to generate new enquiries. Assist with deal progression from enquiry through to completion. Provide product guidance and updates to brokers. Identify opportunities to grow accounts and increase market share. Maintain accurate CRM records and pipeline reporting. Collaborate closely with underwriting, credit, and operations teams to ensure smooth transactions. Package and Benefits: The Internal Bridging Business Development Manager will enjoy: Annual salary between 35,000 - 40,000. Performance-related bonus. Pension scheme. Hybrid working arrangement. About You The ideal Internal Bridging Business Development Manager will have: Previous experience within bridging finance or specialist property lending. Strong understanding of the intermediary broker market. Proven ability to build and maintain strong professional relationships. Excellent communication and interpersonal skills. Highly organised with strong attention to detail. Confidence in managing multiple deals and priorities simultaneously. A target-driven, proactive, commercial mindset. If you have experience as an Internal BDM, Sales Executive, Relationship Manager, Account Manager, or Business Development Executive, this could be the perfect role for you. The Internal Bridging Business Development Manager position offers a fantastic opportunity for those looking to advance in the bridging finance sector. If you're an experienced professional in bridging finance ready to make your mark, this Internal Bridging Business Development Manager role could be your next big career move. Don't miss out on the chance to join a dynamic and forward-thinking lender in the heart of London. Apply today!
BDO UK
Client Director
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Client Director will lead the business development activities of their area of the BDO RS organisation and drives the new sales business for the company playing key role in BDO RS's £bottom line. The incumbent will develop & implement a robust Business and Sales Strategy to enhance the growth of the core business and facilitate corporate growth by ensuring further market share and divergence into other business areas. Key Competencies Will develop a deep and established database of contacts in targeted industries coupled with a strong understanding of compliance, risk, regulatory and governance within the finance industry A track record of handling complex negotiations including but not limited to complex service agreements. Proven success in formulating a robust business development vision and future strategy Ability to cope with competing demands and to prioritise tasks Ability to communicate effectively at all levels, with excellent influencing and listening skills Strong communication skills in all forms including written, oral, email, telephone, and presentation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 19, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Client Director will lead the business development activities of their area of the BDO RS organisation and drives the new sales business for the company playing key role in BDO RS's £bottom line. The incumbent will develop & implement a robust Business and Sales Strategy to enhance the growth of the core business and facilitate corporate growth by ensuring further market share and divergence into other business areas. Key Competencies Will develop a deep and established database of contacts in targeted industries coupled with a strong understanding of compliance, risk, regulatory and governance within the finance industry A track record of handling complex negotiations including but not limited to complex service agreements. Proven success in formulating a robust business development vision and future strategy Ability to cope with competing demands and to prioritise tasks Ability to communicate effectively at all levels, with excellent influencing and listening skills Strong communication skills in all forms including written, oral, email, telephone, and presentation You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Coca-Cola Europacific Partners
Merchandiser - Stafford & Stoke On Trent
Coca-Cola Europacific Partners Stafford, Staffordshire
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Merchandiser - Stafford & Stoke On Trent Contract type: Permanent Working pattern: Tuesday to Saturday Salary: £26,422 + Quarterly bonus Please note: You will need a valid driving license, own vehicle and the right to work in the UK to be eligible for this role. About Your Role You will be working in the top Grocery retailers in the UK on behalf of CCEP, ensuring our product range is effectively available across the stores, with a focus on stock availability and presentation on the shop floor. Career and development is important at CCEP. You will be supported with regular 1-1 development sessions with your line manager along with weekly team catch up meetings focused on priorities, tools and capability to help grow your skills. This is a hands on physical role where you'll be constantly on the move. Your daily activities will include moving pallets using pump trucks, setting up eye catching displays, organising stock, and ensuring our products always look their best. Manual handling is part of the role, but don't worry we provide all the necessary equipment and full training to ensure you feel confident, capable and safe every step of the way Build positive relationships with store contacts, with support from your Account Executive. Ensure you can travel easily to your assigned stores, with a full driving licence, business insurance, and access to your own vehicle. Work closely with your team and store contacts to ensure smooth operations and great communication. Tech Savvy - be comfortable with using an iPhone and iPad to keep in contact you're your team, navigation and reporting purposes LET'S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role. Can adapt quickly to changing tasks and challenges, has a positive attitude and is eager to learn. We also believe in making sure everyone has what they need to succeed. If you require any reasonable adjustments, we're here to support you every step of the way in this fun, fast-paced environment. The closing date for applications is 19/01/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Jan 19, 2026
Full time
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Merchandiser - Stafford & Stoke On Trent Contract type: Permanent Working pattern: Tuesday to Saturday Salary: £26,422 + Quarterly bonus Please note: You will need a valid driving license, own vehicle and the right to work in the UK to be eligible for this role. About Your Role You will be working in the top Grocery retailers in the UK on behalf of CCEP, ensuring our product range is effectively available across the stores, with a focus on stock availability and presentation on the shop floor. Career and development is important at CCEP. You will be supported with regular 1-1 development sessions with your line manager along with weekly team catch up meetings focused on priorities, tools and capability to help grow your skills. This is a hands on physical role where you'll be constantly on the move. Your daily activities will include moving pallets using pump trucks, setting up eye catching displays, organising stock, and ensuring our products always look their best. Manual handling is part of the role, but don't worry we provide all the necessary equipment and full training to ensure you feel confident, capable and safe every step of the way Build positive relationships with store contacts, with support from your Account Executive. Ensure you can travel easily to your assigned stores, with a full driving licence, business insurance, and access to your own vehicle. Work closely with your team and store contacts to ensure smooth operations and great communication. Tech Savvy - be comfortable with using an iPhone and iPad to keep in contact you're your team, navigation and reporting purposes LET'S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role. Can adapt quickly to changing tasks and challenges, has a positive attitude and is eager to learn. We also believe in making sure everyone has what they need to succeed. If you require any reasonable adjustments, we're here to support you every step of the way in this fun, fast-paced environment. The closing date for applications is 19/01/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
CBRE Central Functions
Senior Talent Acquisition Partner - Corporate Functions EMEA
CBRE Central Functions
Senior Talent Acquisition Partner - Corporate Functions EMEA The Senior Talent Acquisition Partner is accountable for delivering end to end recruitment support across Corporate Functions EMEA within CBRE GWS, including Executive level positions, as well as supporting TA initiatives to improve right first time hiring & reduce attrition. As a trusted advisor to senior stakeholders within Corporate Functions EMEA, the Senior Talent Acquisition Partner develops a strong understanding of current and future talent requirements across Corporate Functions EMEA, providing proactive market intelligence and insights through networking, research and collaboration across the TA community. This insight is used to influence hiring strategies, talent pipelines and longer term workforce planning initiatives. The role requires sound judgement and commercial acumen to deliver compliant, efficient and consultative recruitment solutions across a diverse portfolio. This is a 12 Month Fixed Term Contract maternity cover. What You'll Do Define, develop, plan & implement recruitment and attraction strategies including D&I initiatives to drive talent engagement to attract and recruit the best talent into CBRE GWS Act a trusted advisor to the business, developing in-depth knowledge of talent, competitors and recruitment markets Strategic recruitment advisor, working collaboratively with People and Business Leadership teams to align hiring strategy to source talent against needs and priorities Actively work with Talent Manager to understand internal talent pipeline and promote opportunities across CBRE Business Lines Promotes CBRE employer brand initiatives to attract diverse talent Consults with stakeholders on TA metrics providing relevant talent and market insights Accountable for all recruitment activity within given area Manages strategic, high profile, confidential and business critical roles Manage 3rd party TA suppliers Ensuring reduced and effective external agency usage across Business Lines Support TA initiatives to improve right first time hiring & reduce attrition What You'll Need Strong Talent Acquisition experience in the UK managing senior hires Recruitment technology - ATS expertise, varied search and sourcing methods, LinkedIn, talent pooling and market mapping In depth resourcing knowledge and awareness of current resourcing trends and innovations Proven judgement and collaboration skills Consistently leading through professional behaviours, using judgement, drive and influence Experience working in a large global matrix organisation Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Jan 19, 2026
Contractor
Senior Talent Acquisition Partner - Corporate Functions EMEA The Senior Talent Acquisition Partner is accountable for delivering end to end recruitment support across Corporate Functions EMEA within CBRE GWS, including Executive level positions, as well as supporting TA initiatives to improve right first time hiring & reduce attrition. As a trusted advisor to senior stakeholders within Corporate Functions EMEA, the Senior Talent Acquisition Partner develops a strong understanding of current and future talent requirements across Corporate Functions EMEA, providing proactive market intelligence and insights through networking, research and collaboration across the TA community. This insight is used to influence hiring strategies, talent pipelines and longer term workforce planning initiatives. The role requires sound judgement and commercial acumen to deliver compliant, efficient and consultative recruitment solutions across a diverse portfolio. This is a 12 Month Fixed Term Contract maternity cover. What You'll Do Define, develop, plan & implement recruitment and attraction strategies including D&I initiatives to drive talent engagement to attract and recruit the best talent into CBRE GWS Act a trusted advisor to the business, developing in-depth knowledge of talent, competitors and recruitment markets Strategic recruitment advisor, working collaboratively with People and Business Leadership teams to align hiring strategy to source talent against needs and priorities Actively work with Talent Manager to understand internal talent pipeline and promote opportunities across CBRE Business Lines Promotes CBRE employer brand initiatives to attract diverse talent Consults with stakeholders on TA metrics providing relevant talent and market insights Accountable for all recruitment activity within given area Manages strategic, high profile, confidential and business critical roles Manage 3rd party TA suppliers Ensuring reduced and effective external agency usage across Business Lines Support TA initiatives to improve right first time hiring & reduce attrition What You'll Need Strong Talent Acquisition experience in the UK managing senior hires Recruitment technology - ATS expertise, varied search and sourcing methods, LinkedIn, talent pooling and market mapping In depth resourcing knowledge and awareness of current resourcing trends and innovations Proven judgement and collaboration skills Consistently leading through professional behaviours, using judgement, drive and influence Experience working in a large global matrix organisation Why CBRE CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at (url removed). Our Values in Hiring At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Manager, Business Development
Xbow
About XBOW At XBOW, we're redefining the future of cybersecurity by building the world's first autonomous pentester, powered by AI. Today, the gold standard for securing software systems is human pentesters, but with the rise of artificial intelligence, we're stepping up to scale offensive security to meet the ever growing demand. AI is transforming the landscape of both cybersecurity and cyberattacks. While millions of people without security expertise are creating software, bad actors are using AI to launch more effective attacks. XBOW fights back with AI driven superpowers, enabling security teams to stay one step ahead. Backed by Sequoia Capital and Altimeter, and a team that includes the creators of GitHub Copilot and GitHub Advanced Security, XBOW is not just keeping up with the times-we're shaping the future of cybersecurity. Our mission is simple: to defeat the bad actors before they strike, using AI to revolutionize how we approach offensive security. We're building something that must be built, and we're the team to do it. Join us in shaping the next frontier of autonomous security. Your Role: Business Development Manager (BDM) We're looking for an experienced and hands on Business Development Manager to lead and scale our EMEA BDR function at XBOW. This is a foundational leadership role within our business development organization-you'll be responsible for building the outbound engine, developing top performing BDRs, and partnering closely with Sales and Marketing to drive predictable, high quality pipeline. You'll join early, with significant ownership over strategy, process, and people. This role is ideal for someone who thrives in ambiguity, enjoys coaching and developing talent, and wants to leave a lasting mark on how a category defining company goes to market. What You'll Do Build and lead the BDR team: hire, onboard, coach, and develop high performing BDRs as we scale. Own pipeline generation for the sales organization, ensuring consistent, high quality outbound contribution. Define and refine outbound strategy, including ICPs, segmentation, messaging, and campaign design. Partner closely with Sales Leadership, Account Executives, and Marketing to align on targets, priorities, and GTM motions. Establish and continuously improve processes, metrics, and tooling (e.g. CRM hygiene, activity benchmarks, conversion rates). Provide ongoing coaching and feedback, including call reviews, messaging refinement, and deal support. Stay close to the field-jump into prospecting, experimentation, and deal support when needed. Translate learnings from the BDR team into actionable insights for positioning, messaging, and GTM strategy. Create a strong team culture centered on curiosity, accountability, and continuous improvement. Who You Are A proven sales development leader with a minimum of 2 years experience managing and scaling BDR/SDR teams. Located in London, UK, and willing to commute to an office to best build the teams capabilities and culture. Comfortable operating in early stage, fast moving environments where structure is built-not inherited. A strong coach who enjoys developing talent and helping individuals exceed their potential. Highly organized and data driven, with a strong understanding of outbound metrics and funnel performance. Confident engaging with technical buyers and helping your team build credibility with engineering and security stakeholders. Collaborative by nature, with the ability to influence cross functional partners. Persistent, resilient, and motivated by building something from the ground up. Bonus if you have: Experience in B2B SaaS, especially developer tools, security, DevOps, or infrastructure products. Previous experience building a BDR function at an early stage startup. Familiarity with tools like Salesforce, Apollo.io, Outreach, LinkedIn Sales Navigator, or similar platforms. Familiarity with tools like Salesforce, Outreach, LinkedIn Sales Navigator, Gong, ZoomInfo, or other sales engagement platforms. An interest in cybersecurity, AI, and emerging technology trends. What We Offer Compensation & Equity: Competitive salary, clear performance based incentives, and equity package, making you an integral part of XBOW's growth story. Career Growth: Significant opportunities to progress within the sales organization and shape your career trajectory as we scale. Meaningful Work: You'll directly impact XBOW's mission to revolutionize cybersecurity and protect organizations worldwide. What Else You Should Know Location: UK Hybrid - London (In office 3 5 times a week) Contract: Full time Hiring Process: Introduction with TA screen Interview with Hiring Manager Interview with Sales Leadership Final Interview with CRO At XBOW, we leverage AI every day, it's embedded in our product and our sales approach. But for this role, we're seeking someone who brings genuine curiosity, empathy, and persistence. If that's you, we'd love to connect.
Jan 19, 2026
Full time
About XBOW At XBOW, we're redefining the future of cybersecurity by building the world's first autonomous pentester, powered by AI. Today, the gold standard for securing software systems is human pentesters, but with the rise of artificial intelligence, we're stepping up to scale offensive security to meet the ever growing demand. AI is transforming the landscape of both cybersecurity and cyberattacks. While millions of people without security expertise are creating software, bad actors are using AI to launch more effective attacks. XBOW fights back with AI driven superpowers, enabling security teams to stay one step ahead. Backed by Sequoia Capital and Altimeter, and a team that includes the creators of GitHub Copilot and GitHub Advanced Security, XBOW is not just keeping up with the times-we're shaping the future of cybersecurity. Our mission is simple: to defeat the bad actors before they strike, using AI to revolutionize how we approach offensive security. We're building something that must be built, and we're the team to do it. Join us in shaping the next frontier of autonomous security. Your Role: Business Development Manager (BDM) We're looking for an experienced and hands on Business Development Manager to lead and scale our EMEA BDR function at XBOW. This is a foundational leadership role within our business development organization-you'll be responsible for building the outbound engine, developing top performing BDRs, and partnering closely with Sales and Marketing to drive predictable, high quality pipeline. You'll join early, with significant ownership over strategy, process, and people. This role is ideal for someone who thrives in ambiguity, enjoys coaching and developing talent, and wants to leave a lasting mark on how a category defining company goes to market. What You'll Do Build and lead the BDR team: hire, onboard, coach, and develop high performing BDRs as we scale. Own pipeline generation for the sales organization, ensuring consistent, high quality outbound contribution. Define and refine outbound strategy, including ICPs, segmentation, messaging, and campaign design. Partner closely with Sales Leadership, Account Executives, and Marketing to align on targets, priorities, and GTM motions. Establish and continuously improve processes, metrics, and tooling (e.g. CRM hygiene, activity benchmarks, conversion rates). Provide ongoing coaching and feedback, including call reviews, messaging refinement, and deal support. Stay close to the field-jump into prospecting, experimentation, and deal support when needed. Translate learnings from the BDR team into actionable insights for positioning, messaging, and GTM strategy. Create a strong team culture centered on curiosity, accountability, and continuous improvement. Who You Are A proven sales development leader with a minimum of 2 years experience managing and scaling BDR/SDR teams. Located in London, UK, and willing to commute to an office to best build the teams capabilities and culture. Comfortable operating in early stage, fast moving environments where structure is built-not inherited. A strong coach who enjoys developing talent and helping individuals exceed their potential. Highly organized and data driven, with a strong understanding of outbound metrics and funnel performance. Confident engaging with technical buyers and helping your team build credibility with engineering and security stakeholders. Collaborative by nature, with the ability to influence cross functional partners. Persistent, resilient, and motivated by building something from the ground up. Bonus if you have: Experience in B2B SaaS, especially developer tools, security, DevOps, or infrastructure products. Previous experience building a BDR function at an early stage startup. Familiarity with tools like Salesforce, Apollo.io, Outreach, LinkedIn Sales Navigator, or similar platforms. Familiarity with tools like Salesforce, Outreach, LinkedIn Sales Navigator, Gong, ZoomInfo, or other sales engagement platforms. An interest in cybersecurity, AI, and emerging technology trends. What We Offer Compensation & Equity: Competitive salary, clear performance based incentives, and equity package, making you an integral part of XBOW's growth story. Career Growth: Significant opportunities to progress within the sales organization and shape your career trajectory as we scale. Meaningful Work: You'll directly impact XBOW's mission to revolutionize cybersecurity and protect organizations worldwide. What Else You Should Know Location: UK Hybrid - London (In office 3 5 times a week) Contract: Full time Hiring Process: Introduction with TA screen Interview with Hiring Manager Interview with Sales Leadership Final Interview with CRO At XBOW, we leverage AI every day, it's embedded in our product and our sales approach. But for this role, we're seeking someone who brings genuine curiosity, empathy, and persistence. If that's you, we'd love to connect.
Coca-Cola Europacific Partners
Merchandiser - Stafford & Stoke On Trent
Coca-Cola Europacific Partners Stafford, Staffordshire
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Merchandiser - Stafford & Stoke On Trent Contract type: Permanent Working pattern: Tuesday to Saturday Salary: £26,422 + Quarterly bonus Please note: You will need a valid driving license, own vehicle and the right to work in the UK to be eligible for this role. About Your Role You will be working in the top Grocery retailers in the UK on behalf of CCEP, ensuring our product range is effectively available across the stores, with a focus on stock availability and presentation on the shop floor. Career and development is important at CCEP. You will be supported with regular 1-1 development sessions with your line manager along with weekly team catch up meetings focused on priorities, tools and capability to help grow your skills. This is a hands on physical role where you'll be constantly on the move. Your daily activities will include moving pallets using pump trucks, setting up eye catching displays, organising stock, and ensuring our products always look their best. Manual handling is part of the role, but don't worry we provide all the necessary equipment and full training to ensure you feel confident, capable and safe every step of the way Build positive relationships with store contacts, with support from your Account Executive. Ensure you can travel easily to your assigned stores, with a full driving licence, business insurance, and access to your own vehicle. Work closely with your team and store contacts to ensure smooth operations and great communication. Tech Savvy - be comfortable with using an iPhone and iPad to keep in contact you're your team, navigation and reporting purposes LET'S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role. Can adapt quickly to changing tasks and challenges, has a positive attitude and is eager to learn. We also believe in making sure everyone has what they need to succeed. If you require any reasonable adjustments, we're here to support you every step of the way in this fun, fast-paced environment. The closing date for applications is 19/01/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Jan 19, 2026
Full time
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Merchandiser - Stafford & Stoke On Trent Contract type: Permanent Working pattern: Tuesday to Saturday Salary: £26,422 + Quarterly bonus Please note: You will need a valid driving license, own vehicle and the right to work in the UK to be eligible for this role. About Your Role You will be working in the top Grocery retailers in the UK on behalf of CCEP, ensuring our product range is effectively available across the stores, with a focus on stock availability and presentation on the shop floor. Career and development is important at CCEP. You will be supported with regular 1-1 development sessions with your line manager along with weekly team catch up meetings focused on priorities, tools and capability to help grow your skills. This is a hands on physical role where you'll be constantly on the move. Your daily activities will include moving pallets using pump trucks, setting up eye catching displays, organising stock, and ensuring our products always look their best. Manual handling is part of the role, but don't worry we provide all the necessary equipment and full training to ensure you feel confident, capable and safe every step of the way Build positive relationships with store contacts, with support from your Account Executive. Ensure you can travel easily to your assigned stores, with a full driving licence, business insurance, and access to your own vehicle. Work closely with your team and store contacts to ensure smooth operations and great communication. Tech Savvy - be comfortable with using an iPhone and iPad to keep in contact you're your team, navigation and reporting purposes LET'S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role. Can adapt quickly to changing tasks and challenges, has a positive attitude and is eager to learn. We also believe in making sure everyone has what they need to succeed. If you require any reasonable adjustments, we're here to support you every step of the way in this fun, fast-paced environment. The closing date for applications is 19/01/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Coca-Cola Europacific Partners
Merchandiser - Stafford & Stoke On Trent
Coca-Cola Europacific Partners Stafford, Staffordshire
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Merchandiser - Stafford & Stoke On Trent Contract type: Permanent Working pattern: Tuesday to Saturday Salary: £26,422 + Quarterly bonus Please note: You will need a valid driving license, own vehicle and the right to work in the UK to be eligible for this role. About Your Role You will be working in the top Grocery retailers in the UK on behalf of CCEP, ensuring our product range is effectively available across the stores, with a focus on stock availability and presentation on the shop floor. Career and development is important at CCEP. You will be supported with regular 1-1 development sessions with your line manager along with weekly team catch up meetings focused on priorities, tools and capability to help grow your skills. This is a hands on physical role where you'll be constantly on the move. Your daily activities will include moving pallets using pump trucks, setting up eye catching displays, organising stock, and ensuring our products always look their best. Manual handling is part of the role, but don't worry we provide all the necessary equipment and full training to ensure you feel confident, capable and safe every step of the way Build positive relationships with store contacts, with support from your Account Executive. Ensure you can travel easily to your assigned stores, with a full driving licence, business insurance, and access to your own vehicle. Work closely with your team and store contacts to ensure smooth operations and great communication. Tech Savvy - be comfortable with using an iPhone and iPad to keep in contact you're your team, navigation and reporting purposes LET'S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role. Can adapt quickly to changing tasks and challenges, has a positive attitude and is eager to learn. We also believe in making sure everyone has what they need to succeed. If you require any reasonable adjustments, we're here to support you every step of the way in this fun, fast-paced environment. The closing date for applications is 19/01/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Jan 19, 2026
Full time
Are you looking for new challenges within Coca-Cola Europacific Partners? Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Merchandiser - Stafford & Stoke On Trent Contract type: Permanent Working pattern: Tuesday to Saturday Salary: £26,422 + Quarterly bonus Please note: You will need a valid driving license, own vehicle and the right to work in the UK to be eligible for this role. About Your Role You will be working in the top Grocery retailers in the UK on behalf of CCEP, ensuring our product range is effectively available across the stores, with a focus on stock availability and presentation on the shop floor. Career and development is important at CCEP. You will be supported with regular 1-1 development sessions with your line manager along with weekly team catch up meetings focused on priorities, tools and capability to help grow your skills. This is a hands on physical role where you'll be constantly on the move. Your daily activities will include moving pallets using pump trucks, setting up eye catching displays, organising stock, and ensuring our products always look their best. Manual handling is part of the role, but don't worry we provide all the necessary equipment and full training to ensure you feel confident, capable and safe every step of the way Build positive relationships with store contacts, with support from your Account Executive. Ensure you can travel easily to your assigned stores, with a full driving licence, business insurance, and access to your own vehicle. Work closely with your team and store contacts to ensure smooth operations and great communication. Tech Savvy - be comfortable with using an iPhone and iPad to keep in contact you're your team, navigation and reporting purposes LET'S TALK ABOUT YOU! No experience? No problem! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role. Can adapt quickly to changing tasks and challenges, has a positive attitude and is eager to learn. We also believe in making sure everyone has what they need to succeed. If you require any reasonable adjustments, we're here to support you every step of the way in this fun, fast-paced environment. The closing date for applications is 19/01/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
City Plumbing
Assistant Branch Manager
City Plumbing Altrincham, Cheshire
Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team. The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch click apply for full job details
Jan 19, 2026
Full time
Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team. The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch click apply for full job details
Senior Account Manager, Europe Strategic Clients
Visa Inc.
Senior Account Manager - Banking & Strategic Clients The Money Movement Solutions team (MMS) at Visa works on designing, managing, and growing products and solutions for moving money using Visa's networks e.g. Visa Direct, Currency Cloud and B2B Connect. These products and services are typically aimed at commercial entities, including banks, fintechs, remitters, marketplaces, and other organizations. These capabilities support collections, multi-currency accounts, disbursements of P2P and B2B funds. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. What we expect of you, day to day. Role Overall: Support the MMS business to be the growth engine for Visa, by driving business growth at 35%+ p.a. over the next 3-5+ years Contribute to building a new business line for Visa from commercial perspective by entering money movement space where Visa has not previously played (e.g., Transaction banking, Cash management, Remittance infrastructure, Asset management, etc), and diversify Visa's business from the core consumer payments into global cross-border consumer and business payment flows and multi-currency solutions Contribute to development of Strategy and Commercial plans for MMS EU Revenue: Driving revenue and partnerships growth across a portfolio of MMS clients in cluster, throughout the entire customer life cycle Fully accountable for the net revenue target attainment, retention of existing clients and volumes Impact: Execute on signed deals to bring revenue in a timely manner in line with the business plan Execute on contracted activities with client, eg marketing plans, business development Optimise customer performance by working with enabling functions, incl Marketing, CS, Data analytics, VCA, Ecosystem Readiness, Product, etc. Mine for adoption opportunities within existing contractual agreements & commitments (e.g, new routes, winning additional wallet share, new use-case, etc) Set customers up positively for contract renewals and upsells Growth: Drive continuous growth of the managed clients, beyond existing contract, Identifying opportunities for X-selling, Up- selling new MMS products and driving their adoption, as well identifying other business opportunities for VISA Inc. (issuing, etc) to expand the partnerships Client Engagement: Build long-term relationships with customers, key stakeholders and partners to ensure we have the necessary understanding of the client's business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables Develop Account plans and monthly/quarterly reviews, provide comprehensive, insightful review of client's program performance identifying opportunities to drive growth, lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued, management reporting Turn our customers into Advocates (pilots, case studies, webinars, podcasts, referrals) This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Background & Qualifications Background of client/partnerships management, sales, and or business development preferably at a global or multi-market level, including disciplined and structured client management to achieve revenue growth, proven track record for successfully selling multi-million contracts Prior experience in cross-border business payments development is preferred Work experience across multiple European markets is preferred Second language is a plus Competencies Customer-minded: strong focus on client satisfaction Self-starter with a bias toward action and getting things done, operating with an owner mindset Excellent problem-solver with a strong focus on delivering for clients. Thriving on working through and solving complex problems, overcoming setbacks, quickly learn and adapt to new situations and creatively finding winning solutions for clients Data driven and highly analytical, able to run analysis of Visa systems and derive commercial insights to grow clients, and build business development strategies Strong business acumen, highly skilled in commercial and legal deal structures, and business case building Ability to lead, execute, manage and oversee multiple time-sensitive opportunities at once Excellent listener and communicator (both verbal and written), and executive presence, must be able to interface with client executives at a C-level Rapport builder: excellent at connecting with other people and making others feel at ease around him/her Highly collaborative, pro-active and able to perform in a cross functional, cross markets, cross cultural environment Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Jan 19, 2026
Full time
Senior Account Manager - Banking & Strategic Clients The Money Movement Solutions team (MMS) at Visa works on designing, managing, and growing products and solutions for moving money using Visa's networks e.g. Visa Direct, Currency Cloud and B2B Connect. These products and services are typically aimed at commercial entities, including banks, fintechs, remitters, marketplaces, and other organizations. These capabilities support collections, multi-currency accounts, disbursements of P2P and B2B funds. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. What we expect of you, day to day. Role Overall: Support the MMS business to be the growth engine for Visa, by driving business growth at 35%+ p.a. over the next 3-5+ years Contribute to building a new business line for Visa from commercial perspective by entering money movement space where Visa has not previously played (e.g., Transaction banking, Cash management, Remittance infrastructure, Asset management, etc), and diversify Visa's business from the core consumer payments into global cross-border consumer and business payment flows and multi-currency solutions Contribute to development of Strategy and Commercial plans for MMS EU Revenue: Driving revenue and partnerships growth across a portfolio of MMS clients in cluster, throughout the entire customer life cycle Fully accountable for the net revenue target attainment, retention of existing clients and volumes Impact: Execute on signed deals to bring revenue in a timely manner in line with the business plan Execute on contracted activities with client, eg marketing plans, business development Optimise customer performance by working with enabling functions, incl Marketing, CS, Data analytics, VCA, Ecosystem Readiness, Product, etc. Mine for adoption opportunities within existing contractual agreements & commitments (e.g, new routes, winning additional wallet share, new use-case, etc) Set customers up positively for contract renewals and upsells Growth: Drive continuous growth of the managed clients, beyond existing contract, Identifying opportunities for X-selling, Up- selling new MMS products and driving their adoption, as well identifying other business opportunities for VISA Inc. (issuing, etc) to expand the partnerships Client Engagement: Build long-term relationships with customers, key stakeholders and partners to ensure we have the necessary understanding of the client's business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables Develop Account plans and monthly/quarterly reviews, provide comprehensive, insightful review of client's program performance identifying opportunities to drive growth, lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued, management reporting Turn our customers into Advocates (pilots, case studies, webinars, podcasts, referrals) This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Background & Qualifications Background of client/partnerships management, sales, and or business development preferably at a global or multi-market level, including disciplined and structured client management to achieve revenue growth, proven track record for successfully selling multi-million contracts Prior experience in cross-border business payments development is preferred Work experience across multiple European markets is preferred Second language is a plus Competencies Customer-minded: strong focus on client satisfaction Self-starter with a bias toward action and getting things done, operating with an owner mindset Excellent problem-solver with a strong focus on delivering for clients. Thriving on working through and solving complex problems, overcoming setbacks, quickly learn and adapt to new situations and creatively finding winning solutions for clients Data driven and highly analytical, able to run analysis of Visa systems and derive commercial insights to grow clients, and build business development strategies Strong business acumen, highly skilled in commercial and legal deal structures, and business case building Ability to lead, execute, manage and oversee multiple time-sensitive opportunities at once Excellent listener and communicator (both verbal and written), and executive presence, must be able to interface with client executives at a C-level Rapport builder: excellent at connecting with other people and making others feel at ease around him/her Highly collaborative, pro-active and able to perform in a cross functional, cross markets, cross cultural environment Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Customer Success Manager, Commerce Cloud / E-Commerce Space
Salesforce, Inc.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Jan 19, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams and maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents. These activities will enable you to proactively set the customer up for success through optimisation of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organisations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer. Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation. Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer's need. Minimum Requirements Minimum of 7 years of work experience in one or more of the following: Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture. Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform. 4+ years' experience in management consulting services, Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organisation, including executive and C-level. Skills for analysing technical concepts and translating them into business terms and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Commerce Cloud Consultant). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Experience working with Enterprise-level customers. Note: This role is office-flexible, and the expectation is to be in office 3 days per weekUnleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Customer Success Manager (fluent French)
Conduktor LLC
About Conduktor We build tools that truly unleash the power of Apache Kafka. Since getting started in 2020 we've been growing fast and we are already aiding thousands of developers to harness the power of their real time data through supercharging productivity, driving efficiency, and accelerating project delivery. Now we are embarking on our next exciting chapter of growth. With hubs in London and New York, and teammates across the US, UK, and Europe, we're scaling globally and looking for people passionate about our mission to join us. This role can be based in our London or NYC office, with a hybrid schedule of in office collaboration on Mondays, Wednesdays, and Thursdays. About the Role We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. This role is critical to ensuring customers realize value, adopt the platform successfully, and expand their usage over time. In this role, you will be working with French speaking customers and English speaking customers and must be fully fluent in both languages. You will work closely with Sales (AE) and Solutions Architecture (SA) as part of a unified account team, taking the lead post sale while remaining engaged throughout the customer lifecycle. What will you be doing? Customer Ownership & Value Realization Own the post sale customer lifecycle, including onboarding, adoption, and long term success Lead onboarding engagements and ensure customers achieve agreed success outcomes Build trusted relationships with champions, technical stakeholders, and decision makers Act as the customer's advocate internally while representing company strategy externally Account Management & Expansion Drive retention and expansion within your portfolio of accounts Lead upsells where the champion and economic buyer remain the same Identify expansion opportunities across business units and partner with AEs to pursue them Monitor account health, risks, and usage trends and take proactive action Cross Functional Collaboration Partner closely with AEs and SAs as part of a single account team Support pre sales technical validation when needed to ensure smooth handoffs Coordinate with Product, Support, and Engineering to resolve issues and influence roadmap Ensure all customer communications remain aligned and well coordinated Enablement & Advocacy Educate customers on best practices and new capabilities Lead regular check ins, success reviews, and executive touchpoints Capture customer feedback, success stories, and references What experience are we looking for? Fluency in English and French required (full professional proficiency with the ability to communicate complex technical concepts clearly in both languages) 3-7+ years of experience in Customer Success, Account Management, or Technical Account Management Experience managing mid market to enterprise B2B SaaS customers Strong ability to manage complex stakeholder environments Comfortable working cross functionally with Sales and technical teams Excellent communication, organization, and prioritization skills Preferred Experience with data infrastructure, streaming, DevOps, or developer tools Familiarity with Kafka, cloud platforms, or distributed systems Experience supporting customers across EMEA and North America Proven track record of driving renewals and expansions Why this role matters You will directly impact customer retention, expansion, and long term growth You'll work on complex, strategic accounts with high visibility You'll help define and scale how Customer Success operates as the company grows Perks and Benefits Stock options 25 days PTO + public holidays Top tier private health insurance package Learning and development allowance Employee referral scheme Discounted gym membership/ClassPass Company wide events and team socials Our office is dog friendly!
Jan 19, 2026
Full time
About Conduktor We build tools that truly unleash the power of Apache Kafka. Since getting started in 2020 we've been growing fast and we are already aiding thousands of developers to harness the power of their real time data through supercharging productivity, driving efficiency, and accelerating project delivery. Now we are embarking on our next exciting chapter of growth. With hubs in London and New York, and teammates across the US, UK, and Europe, we're scaling globally and looking for people passionate about our mission to join us. This role can be based in our London or NYC office, with a hybrid schedule of in office collaboration on Mondays, Wednesdays, and Thursdays. About the Role We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. This role is critical to ensuring customers realize value, adopt the platform successfully, and expand their usage over time. In this role, you will be working with French speaking customers and English speaking customers and must be fully fluent in both languages. You will work closely with Sales (AE) and Solutions Architecture (SA) as part of a unified account team, taking the lead post sale while remaining engaged throughout the customer lifecycle. What will you be doing? Customer Ownership & Value Realization Own the post sale customer lifecycle, including onboarding, adoption, and long term success Lead onboarding engagements and ensure customers achieve agreed success outcomes Build trusted relationships with champions, technical stakeholders, and decision makers Act as the customer's advocate internally while representing company strategy externally Account Management & Expansion Drive retention and expansion within your portfolio of accounts Lead upsells where the champion and economic buyer remain the same Identify expansion opportunities across business units and partner with AEs to pursue them Monitor account health, risks, and usage trends and take proactive action Cross Functional Collaboration Partner closely with AEs and SAs as part of a single account team Support pre sales technical validation when needed to ensure smooth handoffs Coordinate with Product, Support, and Engineering to resolve issues and influence roadmap Ensure all customer communications remain aligned and well coordinated Enablement & Advocacy Educate customers on best practices and new capabilities Lead regular check ins, success reviews, and executive touchpoints Capture customer feedback, success stories, and references What experience are we looking for? Fluency in English and French required (full professional proficiency with the ability to communicate complex technical concepts clearly in both languages) 3-7+ years of experience in Customer Success, Account Management, or Technical Account Management Experience managing mid market to enterprise B2B SaaS customers Strong ability to manage complex stakeholder environments Comfortable working cross functionally with Sales and technical teams Excellent communication, organization, and prioritization skills Preferred Experience with data infrastructure, streaming, DevOps, or developer tools Familiarity with Kafka, cloud platforms, or distributed systems Experience supporting customers across EMEA and North America Proven track record of driving renewals and expansions Why this role matters You will directly impact customer retention, expansion, and long term growth You'll work on complex, strategic accounts with high visibility You'll help define and scale how Customer Success operates as the company grows Perks and Benefits Stock options 25 days PTO + public holidays Top tier private health insurance package Learning and development allowance Employee referral scheme Discounted gym membership/ClassPass Company wide events and team socials Our office is dog friendly!
Customer Success Manager
Fluent Commerce
Customer Success Manager Application Deadline: 30 May 2026 Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Reporting To: Ingrid Description We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. This role plays a key part in building long-term customer relationships, ensuring ongoing satisfaction, and driving product adoption. The ideal candidate brings strong communication skills, a customer-centric mindset, and a genuine passion for helping customers achieve their goals. This role is designed to evolve over time, offering opportunities to expand scope, take on additional responsibilities, and gain exposure to more strategic initiatives based on performance and business needs. Key Responsibilities: Development and management of forecasting, customer engagement plans that will deliver business outcomes. Conducts customers business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near term results and continue to improve business processes that ensure value realization. Work with the Sales Head of the region to develop and execute quarterly plans that improve adoption, customer satisfaction and renewals across the region. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices Develop deep relationships with key decision makers and executive sponsors. Responsible for knowledge management, best practices and leading business enablement strategies specific to Fluent value proposition. Assist customers with transformational change by facilitating and coordinating cross functional involvement. Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure deep adoption of both products and features Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have. Track SLA performance and overall customer satisfaction and health Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Develop and maintain close working relationships with Partners engaged with assigned accounts to insure effective account relationships and deliverables. Work with partner and customer during deployment to ensure the best outcome for all parties. Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Facilitate regular business reviews with customer, Account team, and broader executive team members to confirm ongoing customer account goals, assess progress, align to value realization and strengthen relationships. Skills, Knowledge & Expertise: 5+ years of experience in Customer Success or equivalent retention focused role. Strong understanding of the retail industry. Degree in Business Administration, Information Technology, or a related field preferred. Demonstrated ability to manage in a dynamic, fast paced environment. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Ability to interact with customers at a C level and quickly restore confidence in "escalation" situations. Business oriented mindset. Strong analytical capability, able to identifying high-impact solutions to identified customer problems, as well as proactively solving potential issues before they become problems for the customer. Ability to collaborate cross-functionally and engage resources both within and outside of your direct control to move efforts forward in support of a common goal for the business. Be part of managing change experience in developing scalable workflows that can be implemented globally. Deep interest in understanding technical and functional capabilities and connecting them to the value they provide to customers, along with a strong ability and desire to comprehend technical issues. Job Benefits: Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you. Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment. Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development. Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life's work (or be your best self).
Jan 19, 2026
Full time
Customer Success Manager Application Deadline: 30 May 2026 Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Reporting To: Ingrid Description We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. This role plays a key part in building long-term customer relationships, ensuring ongoing satisfaction, and driving product adoption. The ideal candidate brings strong communication skills, a customer-centric mindset, and a genuine passion for helping customers achieve their goals. This role is designed to evolve over time, offering opportunities to expand scope, take on additional responsibilities, and gain exposure to more strategic initiatives based on performance and business needs. Key Responsibilities: Development and management of forecasting, customer engagement plans that will deliver business outcomes. Conducts customers business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near term results and continue to improve business processes that ensure value realization. Work with the Sales Head of the region to develop and execute quarterly plans that improve adoption, customer satisfaction and renewals across the region. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices Develop deep relationships with key decision makers and executive sponsors. Responsible for knowledge management, best practices and leading business enablement strategies specific to Fluent value proposition. Assist customers with transformational change by facilitating and coordinating cross functional involvement. Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure deep adoption of both products and features Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have. Track SLA performance and overall customer satisfaction and health Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Develop and maintain close working relationships with Partners engaged with assigned accounts to insure effective account relationships and deliverables. Work with partner and customer during deployment to ensure the best outcome for all parties. Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Facilitate regular business reviews with customer, Account team, and broader executive team members to confirm ongoing customer account goals, assess progress, align to value realization and strengthen relationships. Skills, Knowledge & Expertise: 5+ years of experience in Customer Success or equivalent retention focused role. Strong understanding of the retail industry. Degree in Business Administration, Information Technology, or a related field preferred. Demonstrated ability to manage in a dynamic, fast paced environment. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Ability to interact with customers at a C level and quickly restore confidence in "escalation" situations. Business oriented mindset. Strong analytical capability, able to identifying high-impact solutions to identified customer problems, as well as proactively solving potential issues before they become problems for the customer. Ability to collaborate cross-functionally and engage resources both within and outside of your direct control to move efforts forward in support of a common goal for the business. Be part of managing change experience in developing scalable workflows that can be implemented globally. Deep interest in understanding technical and functional capabilities and connecting them to the value they provide to customers, along with a strong ability and desire to comprehend technical issues. Job Benefits: Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you. Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment. Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development. Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life's work (or be your best self).
Front of House & Events Administrator
Rathbone Brothers City, Manchester
At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. As of June 2025 Role: Front of HouseAdministrator Location: Manchester Contract Type: Permanent The Role To provide a high-quality Front of House / Telephony service to clients, acting in a professional and courteous manner at all times, contributing to the image and reputation of Rathbones. Outcomes of the Role Responsible for providing a professional, efficient switchboard service, ensuring calls are answered in a timely, courteous manner, announcing calls, and taking messages. Provide a professional meet and greet service to clients and external visitors. Process room bookings: organising details and catering as per request, liaising with IT and facilities where needed. Ensure client areas and meeting rooms are always maintained to a high standard, raising any issues with your line manager. Approve catering requests on Condeco confirming details with the requestor or host. Prepare, present, and serve food and beverages when requested, assisting with clear down of the rooms and kitchen. Assist with events in Manchester Carry out any other duties associated with the role of FoH Administrator as requested by your line manager Support the Client Service Executives (CSEs) with administration and ad hoc projects Knowledge & Experience To actively build constructive relationships with other members of staff, (supervisor, manager, colleagues), providing support for other team members. To build and maintain a professional service to meet the needs of our clients and external contacts To communicate in an effective and positive manner, recognising the role is the voice of the company, whilst adopting a flexible and adaptable approach. To understand the professional services Rathbones, offer to clients and potential new business. Develop and maintain an awareness of the organisational structure and the risks involved when dealing with client data and demonstrate business awareness. To understand and comply with the requirements of our regulators, as they impact upon the business. To demonstrate detailed job knowledge and expertise in own area and capably answer technical questions from clients or colleagues. To be able to deal with data quickly and accurately and relate and compare data from difference sources. Recognise trends, identifying key issues and securing relevant information. To regularly check work, ensuring all details are correct in order to maintain a high level of accuracy and a low level of errors. To be able to plan and manage time effectively, allocating realistic timescales in order to achieve and meet deadlines. Remain calm under pressure and continue to work productively and in a focussed way. To demonstrate a methodical and consistent approach toward work and build systematic work processes into activities and tasks. Follow company policy and adhere to recommended working practices. To take responsibility for continuing one's own professional development. To inspire trust in others by treating both clients and colleagues fairly and honestly, maintaining confidentiality at all times. Preparation of client meeting rooms to an agreed format and standards ensuring any faults or observations are reported to your line manager. Take daily receipt of sandwich / food deliveries. Preparation of sandwiches, accompaniments, crockery, cutlery and glassware to agreed presentation standards and service to the meeting room at the time requested. Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non-contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 2 Disability Confident Employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. We aim high We get it done We show we care We do the right thing These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.
Jan 19, 2026
Full time
At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most. We're proud to be one of the UK's leading wealth managers, with over £109bn in assets under management and 20+ offices across the UK and Channel Islands. We're a FTSE 250 company with national reach and a local feel - and we're growing. As of June 2025 Role: Front of HouseAdministrator Location: Manchester Contract Type: Permanent The Role To provide a high-quality Front of House / Telephony service to clients, acting in a professional and courteous manner at all times, contributing to the image and reputation of Rathbones. Outcomes of the Role Responsible for providing a professional, efficient switchboard service, ensuring calls are answered in a timely, courteous manner, announcing calls, and taking messages. Provide a professional meet and greet service to clients and external visitors. Process room bookings: organising details and catering as per request, liaising with IT and facilities where needed. Ensure client areas and meeting rooms are always maintained to a high standard, raising any issues with your line manager. Approve catering requests on Condeco confirming details with the requestor or host. Prepare, present, and serve food and beverages when requested, assisting with clear down of the rooms and kitchen. Assist with events in Manchester Carry out any other duties associated with the role of FoH Administrator as requested by your line manager Support the Client Service Executives (CSEs) with administration and ad hoc projects Knowledge & Experience To actively build constructive relationships with other members of staff, (supervisor, manager, colleagues), providing support for other team members. To build and maintain a professional service to meet the needs of our clients and external contacts To communicate in an effective and positive manner, recognising the role is the voice of the company, whilst adopting a flexible and adaptable approach. To understand the professional services Rathbones, offer to clients and potential new business. Develop and maintain an awareness of the organisational structure and the risks involved when dealing with client data and demonstrate business awareness. To understand and comply with the requirements of our regulators, as they impact upon the business. To demonstrate detailed job knowledge and expertise in own area and capably answer technical questions from clients or colleagues. To be able to deal with data quickly and accurately and relate and compare data from difference sources. Recognise trends, identifying key issues and securing relevant information. To regularly check work, ensuring all details are correct in order to maintain a high level of accuracy and a low level of errors. To be able to plan and manage time effectively, allocating realistic timescales in order to achieve and meet deadlines. Remain calm under pressure and continue to work productively and in a focussed way. To demonstrate a methodical and consistent approach toward work and build systematic work processes into activities and tasks. Follow company policy and adhere to recommended working practices. To take responsibility for continuing one's own professional development. To inspire trust in others by treating both clients and colleagues fairly and honestly, maintaining confidentiality at all times. Preparation of client meeting rooms to an agreed format and standards ensuring any faults or observations are reported to your line manager. Take daily receipt of sandwich / food deliveries. Preparation of sandwiches, accompaniments, crockery, cutlery and glassware to agreed presentation standards and service to the meeting room at the time requested. Our offer to you We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong. We offer a comprehensive remuneration package, which we review regularly, and benefits include: A company pension - 9% non-contributory or 10% if you contribute 5% Private medical insurance - Individual on joining, family after 1 year's service Life assurance - 8 x salary Company share scheme Discretionary bonus Flexible holidays - purchase up to 5 additional days Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications Season travel ticket loans Other voluntary benefits you can choose to suit you Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include: Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more. Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Take a moment to pause (Menopause) and Armed Forces. The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection. Life at Rathbones We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all. We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values. We're a Level 2 Disability Confident Employer under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online. If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at Mission We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of. We aim high We get it done We show we care We do the right thing These aren't just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last. We will close this advert once we have received enough applications for the next stage. Please submit your application as soon as possible to ensure you don't miss out.
Customer Success Manager
Alteryx Inc.
Customer Success Manager page is loaded Customer Success Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R11666We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.Alteryx has an immediate opportunity for a talented Senior Customer Success Manager (CSM). This customer-facing role will capitalise on your business acumen, technical depth, personal skills, and passion for customer outcomes to drive measurable value from the Alteryx Analytics & AI Platform.As a Senior CSM, you will own the post-sales success motion for a portfolio of key customers, acting as a trusted advisor who aligns Alteryx's AI, automation, and analytics capabilities to customer business objectives. You will lead customer moments that matter, across onboarding, adoption, value realization, executive alignment, and expansion - using realised value to secure long-term retention and advocacy. Responsibilities: Building & Fostering Strong Relationships - Be the strategic and technical interface between the customer and internal departments by developing deep relationship with customers, sponsors, and key stakeholders by increasing adoption, ensuring retention, and long-term success Becoming a Strategic Advisor - Establish a trusted advisor relationship with each assigned customer and drive continued value of our products and services. Delivering Regular and effective Business Reviews with your key stakeholders. Driving Advocacy - Build deep relationships with key customer stakeholders; to capture and share Business Value that leads to the creation and nurture of Alteryx Advocates & Champions Commercial Acumen - Understand the Commercial landscape of your customers and our offerings; forecasting risk & growth to improve the predictability of our business. Landscape Knowledge - You bring an understanding of the Data, Analytics and AI landscape to keep Alteryx front-of-mind for Customers on their journey. Supporting Account Expansion - Partnering with Sales Leaders to provide insights on customer health - focusing on adoption and retention strategies, identifying new business opportunities Active Account Management - Create and deliver success plans for your portfolio of accounts and proactively work with customers to establish and achieve critical goals. Enabling and Training Users - Conduct enablement sessions to provide hands on training of the Alteryx Designer and Server products Demonstrating Alteryx Proficiency - Remain up-to-date and certified on Alteryx solutions and products and maintain familiarity to all company methods and procedures. Qualifications 3+ years of work experience with data and analytics used specifically for strategic business decisions Experience in Alteryx or similar analytics platform Proven customer-facing experience. Ability to effectively collaborate with internal teams to advocate for and represent the voice of the customer Exceptional analytical and problem-solving skills including ability to figure out how things should work. A creative self-starter who will find new and creative ways to bring value to customers Growth Mindset; you tackle uncertainty with positivity and bring a strong entrepreneurial spirit and a passion for excellence Attention to detail, strong organizational skills, and a focus on quality of work by executing success goals pertaining to your customers journey Ability to make data and analytics approachable, engaging, and fun in a virtual environment A listener who is empathetic, customer-oriented, and attentive to their needsAs part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls. If you require reasonable accommodation as part of the recruiting process, please contact
Jan 19, 2026
Full time
Customer Success Manager page is loaded Customer Success Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R11666We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.Alteryx has an immediate opportunity for a talented Senior Customer Success Manager (CSM). This customer-facing role will capitalise on your business acumen, technical depth, personal skills, and passion for customer outcomes to drive measurable value from the Alteryx Analytics & AI Platform.As a Senior CSM, you will own the post-sales success motion for a portfolio of key customers, acting as a trusted advisor who aligns Alteryx's AI, automation, and analytics capabilities to customer business objectives. You will lead customer moments that matter, across onboarding, adoption, value realization, executive alignment, and expansion - using realised value to secure long-term retention and advocacy. Responsibilities: Building & Fostering Strong Relationships - Be the strategic and technical interface between the customer and internal departments by developing deep relationship with customers, sponsors, and key stakeholders by increasing adoption, ensuring retention, and long-term success Becoming a Strategic Advisor - Establish a trusted advisor relationship with each assigned customer and drive continued value of our products and services. Delivering Regular and effective Business Reviews with your key stakeholders. Driving Advocacy - Build deep relationships with key customer stakeholders; to capture and share Business Value that leads to the creation and nurture of Alteryx Advocates & Champions Commercial Acumen - Understand the Commercial landscape of your customers and our offerings; forecasting risk & growth to improve the predictability of our business. Landscape Knowledge - You bring an understanding of the Data, Analytics and AI landscape to keep Alteryx front-of-mind for Customers on their journey. Supporting Account Expansion - Partnering with Sales Leaders to provide insights on customer health - focusing on adoption and retention strategies, identifying new business opportunities Active Account Management - Create and deliver success plans for your portfolio of accounts and proactively work with customers to establish and achieve critical goals. Enabling and Training Users - Conduct enablement sessions to provide hands on training of the Alteryx Designer and Server products Demonstrating Alteryx Proficiency - Remain up-to-date and certified on Alteryx solutions and products and maintain familiarity to all company methods and procedures. Qualifications 3+ years of work experience with data and analytics used specifically for strategic business decisions Experience in Alteryx or similar analytics platform Proven customer-facing experience. Ability to effectively collaborate with internal teams to advocate for and represent the voice of the customer Exceptional analytical and problem-solving skills including ability to figure out how things should work. A creative self-starter who will find new and creative ways to bring value to customers Growth Mindset; you tackle uncertainty with positivity and bring a strong entrepreneurial spirit and a passion for excellence Attention to detail, strong organizational skills, and a focus on quality of work by executing success goals pertaining to your customers journey Ability to make data and analytics approachable, engaging, and fun in a virtual environment A listener who is empathetic, customer-oriented, and attentive to their needsAs part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls. If you require reasonable accommodation as part of the recruiting process, please contact
Customer Success Manager, High Touch - French Speaking
Intercom
Customer Success Manager, High Touch - French Speaking London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those customers realize the full value of their Intercom investment. They engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long term growth. As a CSM, you'll build relationships and demonstrate an understanding of the Intercom customer journey. You'll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make. You'll work with a variety of customer profiles including C Level contacts, executives, CX and Support leaders, and multi layered global CX teams to support the successful adoption and expansion of their Intercom solution investment. What will I be doing? Develop a trusted advisor relationship with customers at the C suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer's ability to successfully adopt the most relevant features for their specific requirements. Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions. Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of Intercom packages. Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team. Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team. Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers. What skills do I need? 5+ years of relevant work experience in a customer facing customer success, account management or strategic consulting organization. SaaS or Consumption based Technology companies experience a benefit. Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams. Experience establishing yourself as a trusted advisor with customer partners to guide outcomes. Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified. Ability to understand and communicate complex problems clearly and concisely to different audiences. Self motivating and entrepreneurial team player. Experience building lasting relationships with customers and colleagues. Experience setting up and using SaaS Communication Products. Fluent French. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Open vacation policy and flexible holidays so you can take time off when you need it. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Jan 19, 2026
Full time
Customer Success Manager, High Touch - French Speaking London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those customers realize the full value of their Intercom investment. They engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long term growth. As a CSM, you'll build relationships and demonstrate an understanding of the Intercom customer journey. You'll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make. You'll work with a variety of customer profiles including C Level contacts, executives, CX and Support leaders, and multi layered global CX teams to support the successful adoption and expansion of their Intercom solution investment. What will I be doing? Develop a trusted advisor relationship with customers at the C suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer's ability to successfully adopt the most relevant features for their specific requirements. Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions. Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of Intercom packages. Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team. Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team. Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers. What skills do I need? 5+ years of relevant work experience in a customer facing customer success, account management or strategic consulting organization. SaaS or Consumption based Technology companies experience a benefit. Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams. Experience establishing yourself as a trusted advisor with customer partners to guide outcomes. Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified. Ability to understand and communicate complex problems clearly and concisely to different audiences. Self motivating and entrepreneurial team player. Experience building lasting relationships with customers and colleagues. Experience setting up and using SaaS Communication Products. Fluent French. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Open vacation policy and flexible holidays so you can take time off when you need it. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Customer Success Manager
CybSafe
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Jan 19, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.

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