I am recruiting for a M365 Engineer to work on a hybrid basis - 2 days in Cumbria, 3 days remote. The role falls inside IR35 so you will have to work through an umbrella company. You will work collaboratively as an M365 Engineer, providing project support across the full infrastructure environment. You will be the primary Microsoft 365 Subject Matter Expert, with your work focusing on the Microsoft Office 365 stack including Azure, Azure AD, Exchange online, Teams, Intune, SharePoint etc. The position will be a mix of administration and project work. Project work is varied, across Office 365 as the client shifts to Cloud platforms and various EUC hardware deployments and improvements. You must have experience working as a senior / 3rd Line Infrastructure Engineer on Microsoft Technologies in similar scale environment. Office 365 skills spanning Azure AD, Exchange Online, Teams, Intune, SharePoint & Office toolset are essential. Experience of Active Directory / Group Policy / DNS / DHCP / WSUS is required for this role. You must also have experience of Windows Server and provisioning / managing and maintaining VMs (VMWare). Please apply ASAP.
Jan 29, 2025
Contractor
I am recruiting for a M365 Engineer to work on a hybrid basis - 2 days in Cumbria, 3 days remote. The role falls inside IR35 so you will have to work through an umbrella company. You will work collaboratively as an M365 Engineer, providing project support across the full infrastructure environment. You will be the primary Microsoft 365 Subject Matter Expert, with your work focusing on the Microsoft Office 365 stack including Azure, Azure AD, Exchange online, Teams, Intune, SharePoint etc. The position will be a mix of administration and project work. Project work is varied, across Office 365 as the client shifts to Cloud platforms and various EUC hardware deployments and improvements. You must have experience working as a senior / 3rd Line Infrastructure Engineer on Microsoft Technologies in similar scale environment. Office 365 skills spanning Azure AD, Exchange Online, Teams, Intune, SharePoint & Office toolset are essential. Experience of Active Directory / Group Policy / DNS / DHCP / WSUS is required for this role. You must also have experience of Windows Server and provisioning / managing and maintaining VMs (VMWare). Please apply ASAP.
The main responsibility will be provide 2nd line support to our Birmingham office. As Equiniti have offices in 20+ locations there will be requirement on occasion to visit these offices from time to time for calls that cannot be resolved remotely. For all sites there will also be a requirement to maintain the LAN security and company asset register. We use Microsoft SCCM for application packaging and deployment. Microsoft SCSM to manage the service desk calls that are generated where we have priority and SLA enforced timelines meaning that the candidate will need to be able to work under pressure whilst prioritising work. Department Information The Equiniti EUC (End User Compute) Operations Team are based in several sites across the globe supporting offices in the UK, USA, Poland and India. Although the team is spread out across the globe we act as one team supporting not only the users in the business but also help the rest of the team either towards a solution for a current issue or knowledge transfer of a new system. Role Summary Core Duties/Responsibilities Responding to and resolving incidents and service requests both remotely and face to face, using specific call handling software to senior executives. Prioritise, analyse, track and escalate alerts in line with area protocols. Manage incidents and service requests for users at all sites as needed. Deploy desktop and laptop builds across the Group. Work on project roll outs, desk moves and change requests when required. Advise 1st line agents, undertake first time fix for agreed tasks (including user access management). Escalate issue and incidents to the Desktop team leader and ITSM. Liaise with 3rd party suppliers for hardware/software issues including call ownership and management. Apply ITIL methodology to deliver best practice in all areas. Skills, Capabilities and Attributes Skills, Knowledge & Experience The job holder will demonstrate the following experience skills and behaviours: Good technical knowledge of Microsoft products including: Windows 10, & server 2016, Active Directory and 0365. Good knowledge of Microsoft Systems Centre product suite. Good knowledge of Microsoft TEAMS. Basic understanding of ITIL. Keen focus on service and the continuous improvement of service. Confident and capable in both a team environment and working on own initiative. Effective communication skills working with both IT and non-IT colleagues. Focused on detail but capable of being flexible when competing deadlines/projects require it. Confident and successful when planning and setting priorities for workload. This role will be subject to advanced screening / security clearance.
Dec 04, 2021
Full time
The main responsibility will be provide 2nd line support to our Birmingham office. As Equiniti have offices in 20+ locations there will be requirement on occasion to visit these offices from time to time for calls that cannot be resolved remotely. For all sites there will also be a requirement to maintain the LAN security and company asset register. We use Microsoft SCCM for application packaging and deployment. Microsoft SCSM to manage the service desk calls that are generated where we have priority and SLA enforced timelines meaning that the candidate will need to be able to work under pressure whilst prioritising work. Department Information The Equiniti EUC (End User Compute) Operations Team are based in several sites across the globe supporting offices in the UK, USA, Poland and India. Although the team is spread out across the globe we act as one team supporting not only the users in the business but also help the rest of the team either towards a solution for a current issue or knowledge transfer of a new system. Role Summary Core Duties/Responsibilities Responding to and resolving incidents and service requests both remotely and face to face, using specific call handling software to senior executives. Prioritise, analyse, track and escalate alerts in line with area protocols. Manage incidents and service requests for users at all sites as needed. Deploy desktop and laptop builds across the Group. Work on project roll outs, desk moves and change requests when required. Advise 1st line agents, undertake first time fix for agreed tasks (including user access management). Escalate issue and incidents to the Desktop team leader and ITSM. Liaise with 3rd party suppliers for hardware/software issues including call ownership and management. Apply ITIL methodology to deliver best practice in all areas. Skills, Capabilities and Attributes Skills, Knowledge & Experience The job holder will demonstrate the following experience skills and behaviours: Good technical knowledge of Microsoft products including: Windows 10, & server 2016, Active Directory and 0365. Good knowledge of Microsoft Systems Centre product suite. Good knowledge of Microsoft TEAMS. Basic understanding of ITIL. Keen focus on service and the continuous improvement of service. Confident and capable in both a team environment and working on own initiative. Effective communication skills working with both IT and non-IT colleagues. Focused on detail but capable of being flexible when competing deadlines/projects require it. Confident and successful when planning and setting priorities for workload. This role will be subject to advanced screening / security clearance.