Overview T2M Resourcing are working with a well-established manufacturing business who are looking for a Business Systems Manager to join their IT leadership team. This role offers the chance to take ownership of a project portfolio that includes an ERP upgrade programme and the potential for wider transformation projects. Location: Coventry - On site Responsibilities Assessing business cases and making informed recommendations to drive value. Planning, allocating, and managing resources to ensure projects stay on track. Delivering IT projects, including ERP upgrades and wider business transformation initiatives. Managing six-figure IT budgets and ensuring financial accountability. Influencing and negotiating with stakeholders across the business. What we're looking for To be successful as Systems Business Manager, you will have the following skills and experiences: You'll understand the knock-on effect of technology decisions and can balance business priorities with what's realistically achievable across the short, medium, and long term, managing expectations around delivery every step of the way. You'll have experience delivering technology change and transformation, ideally within a manufacturing environment, and know how to communicate and sell the benefits of change to users, managers, and directors across multiple departments. What's in it for you? Stability & loyalty - this is a business that bucks the trend, with several IT team members having been there 10-15 years, including the Head of IT who's been with the business for over a decade. Inclusive culture - the IT team is collaborative, inclusive and diverse. Major projects ahead - you'll be right at the centre of large transformation and potential future system transformations. T2M Resourcing is an equal opportunities employer. By submitting your details you are agreeing to our privacy policy.
Dec 13, 2025
Full time
Overview T2M Resourcing are working with a well-established manufacturing business who are looking for a Business Systems Manager to join their IT leadership team. This role offers the chance to take ownership of a project portfolio that includes an ERP upgrade programme and the potential for wider transformation projects. Location: Coventry - On site Responsibilities Assessing business cases and making informed recommendations to drive value. Planning, allocating, and managing resources to ensure projects stay on track. Delivering IT projects, including ERP upgrades and wider business transformation initiatives. Managing six-figure IT budgets and ensuring financial accountability. Influencing and negotiating with stakeholders across the business. What we're looking for To be successful as Systems Business Manager, you will have the following skills and experiences: You'll understand the knock-on effect of technology decisions and can balance business priorities with what's realistically achievable across the short, medium, and long term, managing expectations around delivery every step of the way. You'll have experience delivering technology change and transformation, ideally within a manufacturing environment, and know how to communicate and sell the benefits of change to users, managers, and directors across multiple departments. What's in it for you? Stability & loyalty - this is a business that bucks the trend, with several IT team members having been there 10-15 years, including the Head of IT who's been with the business for over a decade. Inclusive culture - the IT team is collaborative, inclusive and diverse. Major projects ahead - you'll be right at the centre of large transformation and potential future system transformations. T2M Resourcing is an equal opportunities employer. By submitting your details you are agreeing to our privacy policy.
A well-established manufacturing business is seeking a Business Systems Manager to lead IT transformation projects. This role involves managing ERP upgrades and stakeholder negotiations while ensuring project timelines and budget adherence. Candidates should have experience in technology change within manufacturing, with strong communication skills to convey project benefits across departments. The company offers a collaborative culture and stability within its IT team.
Dec 12, 2025
Full time
A well-established manufacturing business is seeking a Business Systems Manager to lead IT transformation projects. This role involves managing ERP upgrades and stakeholder negotiations while ensuring project timelines and budget adherence. Candidates should have experience in technology change within manufacturing, with strong communication skills to convey project benefits across departments. The company offers a collaborative culture and stability within its IT team.
Deekay Technical Recruitment
City Of Westminster, London
Role: Oracle Fusion Cloud Sr. Technical Integration Manager Digital/Non Digital: DIGITAL Contracting Authority: MOD IR35: inside ir35 Pay Rate to Candidate: £700.00 p/day Minimum Requirement: Please see job spec for more info Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) Knowledge of Oracle ERP, HCM, and EPM Cloud integrations will be highly desirable Good/strong understanding of oracle fusion cloud implementation Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC Excellent communication and leadership skills Strong problem-solving and analytical skills Proven hands-on expertise designing and building integrations using OIC adapters, REST/SOAP APIs, XML, XSD, XSLT, and JSON, and file-based orchestrations Experience securing integrations via OCI Vault, certificates, and OAuth2 tokens Not looking for standard delivery managers Top 3 essential criteria: • Bachelor s degree in computer science, Information Technology, or a related field Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) Security Clearance: SC from day 1 Job Description • Provide oversight on behalf of the portfolio programme director on PaaS extensions and Oracle Integration Cloud (OIC) based integration components within CSM programme • Ensure that integration strategy and plans are complete and meet necessary quality standards • Ensure that functional and technical specifications for items covered in the integration catalogue are complete and as per standards • Validate and if required define reusable patterns for Application Integrations, Orchestrations, Event-based APIs, and Batch transfers • Ensure and support implementation of robust error-handling, logging, and recovery frameworks with visibility via OIC dashboards and OCI Logging Analytics. • Ensure optimisation of throughput through streaming, parallel processing, and efficient payload management. • Ensure and support collaboration of functional and technical data-migration teams to align integration sequencing with data-readiness and reconciliation steps • Validate and guide preparation of technical specifications, mapping documents, and deployment artefacts following agreed governance and quality standards • Optimise and monitor potential integration issues and ensure efficiency, performance, scalability, and reliability • Ensure that integration architecture meets the relevant standards and designs are compliant with the best practices of OIC architecture • Ensure that integration patterns, message formats, and data mappings meet functional and technical requirements • Validate that B2B flows (if applicable), error handling, retry mechanisms, and OIC monitoring/logging best practices are implemented • Validation of security components such as OCI Vault, Secrets, Certificates, and OAuth2 flows design and configuration against the best practices • Validation of data mapping, transformation logic, and interface contracts with other third-party systems for transition and end state solution • Provide clear guidelines for MOD secure by design compliance and ensure that integrations and PaaS extensions meet MOD security architecture and secure by design criteria • Support the full eco-system of exit gate criteria, output matrix, risk management, resource planning and integrated portfolio plan (relevant to technical integration only) to pro-actively identify risks and opportunities and signpost the appropriate RAID team. The role needs to make relevant RAID management team aware of RAIDs, when discovering the same. RAID management will be dealt by the relevant RAID team(s) • Validate all proposals likely to be submitted to the technical design authority which relate to technical integration • Have a keen eye on the actual progress on the ground on all work packages related to technical integration and validate delivery position to the portfolio programme director or his appointed representative. Maintenance and management of programme and portfolio plan will be done by the planning team • Major contributor to the portfolio delivery support and management function at the portfolio level for all areas related to technical integration Skills and Experience Delivery credibility: Strong understanding on Oracle Fusion Integration capabilities (APIs, Events, Files, FTP, inbound/outbound) gained through several large implementation programmes Technical Knowledge: Significant functional knowledge and experience to contribute towards integrity of functional design at portfolio level. Significant delivery experience to showcase functional and Oracle Fusion Cloud Financial Management implementation capability and earn respect from finance function stakeholders of MOD Fusion Cloud Implementation Methodology: Sound understanding of Oracle Fusion Cloud implementation methodologies specially those relate to technical delivery and phase wise delivery steps with the ability to articulate client and delivery partner side responsibilities Fusion Cloud Products: Deep knowledge of Oracle Integration Cloud and other relevant integration requirements e.g., XSLT transformations, API security, interface error handling with practical design, configuration, and testing experience. The role requires hands on experience and the ability to constantly move between strategic thinking and hands on implementation seamlessly, as the situation demands Accountability and Reporting • The roles report to the Portfolio Programme Director and is directly accountable for significant contribution towards technical integration delivery across all Oracle Fusion Cloud products Typical Role Profile • Possible candidates for this role will come from system implementation partners of Oracle Fusion Cloud with significant integration experience • Possible candidates will be senior or lead Oracle Fusion Cloud Integration consultants with full Oracle Fusion Cloud Financial Management, HCM and Enterprise Performance Management implementation experience (technical integration side only) • Client-side implementation supervision experience, upgrade programme experience or managing existing Fusion Cloud OIC environment will not be the right experience for this role • This is not an Oracle Fusion Cloud programme management or pure delivery management role Essential Qualifications/Experience • Bachelor s degree in computer science, Information Technology, or a related field • Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC • Oracle Cloud Infrastructure Application Integration certification is highly desirable • Experience with Oracle Process Automation (OPA) will be beneficial • Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) • Proven hands-on expertise designing and building integrations using OIC adapters, REST/SOAP APIs, XML, XSD, XSLT, and JSON, and file-based orchestrations. • Experience securing integrations via OCI Vault, certificates, and OAuth2 tokens • Solid understanding of Fusion data models and experience interfacing with FBDI, HDL, and BICC artefacts • Knowledge of Oracle ERP, HCM, and EPM Cloud integrations will be highly desirable • Strong problem-solving and analytical skills • Excellent communication and leadership skills • Ability to work independently (essential)
Dec 10, 2025
Contractor
Role: Oracle Fusion Cloud Sr. Technical Integration Manager Digital/Non Digital: DIGITAL Contracting Authority: MOD IR35: inside ir35 Pay Rate to Candidate: £700.00 p/day Minimum Requirement: Please see job spec for more info Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) Knowledge of Oracle ERP, HCM, and EPM Cloud integrations will be highly desirable Good/strong understanding of oracle fusion cloud implementation Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC Excellent communication and leadership skills Strong problem-solving and analytical skills Proven hands-on expertise designing and building integrations using OIC adapters, REST/SOAP APIs, XML, XSD, XSLT, and JSON, and file-based orchestrations Experience securing integrations via OCI Vault, certificates, and OAuth2 tokens Not looking for standard delivery managers Top 3 essential criteria: • Bachelor s degree in computer science, Information Technology, or a related field Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) Security Clearance: SC from day 1 Job Description • Provide oversight on behalf of the portfolio programme director on PaaS extensions and Oracle Integration Cloud (OIC) based integration components within CSM programme • Ensure that integration strategy and plans are complete and meet necessary quality standards • Ensure that functional and technical specifications for items covered in the integration catalogue are complete and as per standards • Validate and if required define reusable patterns for Application Integrations, Orchestrations, Event-based APIs, and Batch transfers • Ensure and support implementation of robust error-handling, logging, and recovery frameworks with visibility via OIC dashboards and OCI Logging Analytics. • Ensure optimisation of throughput through streaming, parallel processing, and efficient payload management. • Ensure and support collaboration of functional and technical data-migration teams to align integration sequencing with data-readiness and reconciliation steps • Validate and guide preparation of technical specifications, mapping documents, and deployment artefacts following agreed governance and quality standards • Optimise and monitor potential integration issues and ensure efficiency, performance, scalability, and reliability • Ensure that integration architecture meets the relevant standards and designs are compliant with the best practices of OIC architecture • Ensure that integration patterns, message formats, and data mappings meet functional and technical requirements • Validate that B2B flows (if applicable), error handling, retry mechanisms, and OIC monitoring/logging best practices are implemented • Validation of security components such as OCI Vault, Secrets, Certificates, and OAuth2 flows design and configuration against the best practices • Validation of data mapping, transformation logic, and interface contracts with other third-party systems for transition and end state solution • Provide clear guidelines for MOD secure by design compliance and ensure that integrations and PaaS extensions meet MOD security architecture and secure by design criteria • Support the full eco-system of exit gate criteria, output matrix, risk management, resource planning and integrated portfolio plan (relevant to technical integration only) to pro-actively identify risks and opportunities and signpost the appropriate RAID team. The role needs to make relevant RAID management team aware of RAIDs, when discovering the same. RAID management will be dealt by the relevant RAID team(s) • Validate all proposals likely to be submitted to the technical design authority which relate to technical integration • Have a keen eye on the actual progress on the ground on all work packages related to technical integration and validate delivery position to the portfolio programme director or his appointed representative. Maintenance and management of programme and portfolio plan will be done by the planning team • Major contributor to the portfolio delivery support and management function at the portfolio level for all areas related to technical integration Skills and Experience Delivery credibility: Strong understanding on Oracle Fusion Integration capabilities (APIs, Events, Files, FTP, inbound/outbound) gained through several large implementation programmes Technical Knowledge: Significant functional knowledge and experience to contribute towards integrity of functional design at portfolio level. Significant delivery experience to showcase functional and Oracle Fusion Cloud Financial Management implementation capability and earn respect from finance function stakeholders of MOD Fusion Cloud Implementation Methodology: Sound understanding of Oracle Fusion Cloud implementation methodologies specially those relate to technical delivery and phase wise delivery steps with the ability to articulate client and delivery partner side responsibilities Fusion Cloud Products: Deep knowledge of Oracle Integration Cloud and other relevant integration requirements e.g., XSLT transformations, API security, interface error handling with practical design, configuration, and testing experience. The role requires hands on experience and the ability to constantly move between strategic thinking and hands on implementation seamlessly, as the situation demands Accountability and Reporting • The roles report to the Portfolio Programme Director and is directly accountable for significant contribution towards technical integration delivery across all Oracle Fusion Cloud products Typical Role Profile • Possible candidates for this role will come from system implementation partners of Oracle Fusion Cloud with significant integration experience • Possible candidates will be senior or lead Oracle Fusion Cloud Integration consultants with full Oracle Fusion Cloud Financial Management, HCM and Enterprise Performance Management implementation experience (technical integration side only) • Client-side implementation supervision experience, upgrade programme experience or managing existing Fusion Cloud OIC environment will not be the right experience for this role • This is not an Oracle Fusion Cloud programme management or pure delivery management role Essential Qualifications/Experience • Bachelor s degree in computer science, Information Technology, or a related field • Seven or more years of experience in integration development, with at least Five or more years demonstrated experience with OIC • Oracle Cloud Infrastructure Application Integration certification is highly desirable • Experience with Oracle Process Automation (OPA) will be beneficial • Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) • Proven hands-on expertise designing and building integrations using OIC adapters, REST/SOAP APIs, XML, XSD, XSLT, and JSON, and file-based orchestrations. • Experience securing integrations via OCI Vault, certificates, and OAuth2 tokens • Solid understanding of Fusion data models and experience interfacing with FBDI, HDL, and BICC artefacts • Knowledge of Oracle ERP, HCM, and EPM Cloud integrations will be highly desirable • Strong problem-solving and analytical skills • Excellent communication and leadership skills • Ability to work independently (essential)
Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Senior Applications Support Analyst (Workday) As part of our Application Operations team, you'll be the go-to person for resolving complex issues, managing third-party relationships, and supporting key platforms like Workday Financials - If you're passionate about service excellence, confident working with finance systems, and thrive in a collaborative environment, we'd love to hear from you. Contract : Permanent Working hours : 35 hours per week is full time. Salary: £53,300 - £64,786 (Dependent on experience) Reporting to : Applications Operations Manager Location: London, docklands. O ur permanent hybrid policy sees us all working at least four days across a fortnight in the office .The last few years have seen the Financial Ombudsman Service embark on an organisation-wide transformation journey. With the customer at the heart of everything we do, we have already delivered significant improvements in the service we offer and 2025 will see us continue with our ambitious transformation agenda.As part of the application operations team, you'll be a pivotal point of contact for our customers, suppliers and third-party managed service partners. As well as managing relationships you'll also be triaging issues and requests - ensuring our customers get timely responses. You'll be responsible for making the decision to escalate tickets to the relevant suppliers or address the issues yourself.As an operation support analyst, you'll be supporting our main HR and Finance System: Workday . You will provide a high quality, customer focused service. You'll be liaising with other CIO functions, suppliers and front-end users to ensure that the incidents and requests you receive are resolved within the agreed SLAs. You'll also undertake routine upgrades, maintenance and, daily checks on a range of applications to maintain availability and functionality. Key responsibilities Liaising with internal customers and third-party suppliers to provide technical support across our business applications including Workday. Ensuring our third-party supplier adhere to governance and change control. Utilising your Finance experience and knowledge of Workday to identify potential improvements to streamline core processes for the Finance team and wider business. Building and maintaining relationships with a full range of stakeholders to make sure that that the services you provide meet their needs Proactively taking personal responsibility for delivering on your objectives in line with our values Co-ordinating UAT and helping to manage system changes in collaboration with our AMS providers Making sure that all tickets are logged, progressed and resolved according to our agreed standards and procedures. Monitoring the progress of tickets that have been escalated to suppliers. Managing customer expectations with realistic timeframes and outcomes, ensuring that they're kept updated of any outstanding tickets Spotting trends in any reoccurring issues raised and working collaboratively with your team, the wider CIO functions and our third-party suppliers to find a solution To be considered for this role, you'll need to show us that you've got the skills and capabilities. You'll have to meet the following minimum criteria: Minimum Criteria Experience working with Workday as an analyst or subject matter expert, or demonstrable experience specialising in Finance or Payroll as a Workday end user working with large data sets. Significant experience of providing technical support across a range of business applications with ownership of managing customer queries on an end to end basis. Demonstrate an understanding of Accounts Receivable, Accounts Payable and the General Ledger Basic working knowledge of ITIL processes relating to technical support, ideally whilst using a service desk ticketing system. Knowledge of Workday Financials or payroll, reporting, tenant management and good governance practices Proven ability to build and maintain relationships with a full range of technical and non-technical stakeholders, including the ability to manage expectations with realistic outcomes. Experience of working with working with 3rd party suppliers Desirable Criteria Knowledge of SSMS and SQLWe are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here:We also offer an attractive, competitive salary and flexible benefits to suit our people. Here's a list of some of the many benefits and perks you can get for working with us: 25 days holiday entitlement, with the option to buy extra or sell days Generous pension Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others Employee Assistance Programme Extensive opportunities for personal and career development Nationwide gym membership discounts, and a fully equipped on-site gym open 24/7 in London Extensive Well-being resources including on-site therapists (London office only) Beautiful and bright London office looking over the Thames and near to mainline stations Our Manchester office is 7 minutes' walk from the Oxford Road station Our employee led networks (a couple of examples being our Women's Network, Carers network, and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too! Please apply with an up to date CV, This advert will close on 20th November 2025. Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now! A full job profile is available on request and will be provided to candidates shortlisted. We're proud to be an inclusive employer We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.We're committed to being a great place to work- attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we're diverse and inclusive, we'll better understand different perspectives, which is fundamental to our job resolving financial complaints.We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level. We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate's CV/supporting statement. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email and let us know your preferred method of contact. Find out more Check out below channels to find out more about everyday life at the Financial Ombudsman Service - and don't forget to follow us while you're there! LinkedIn: Our careers page:Good luck
Dec 09, 2025
Full time
Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Senior Applications Support Analyst (Workday) As part of our Application Operations team, you'll be the go-to person for resolving complex issues, managing third-party relationships, and supporting key platforms like Workday Financials - If you're passionate about service excellence, confident working with finance systems, and thrive in a collaborative environment, we'd love to hear from you. Contract : Permanent Working hours : 35 hours per week is full time. Salary: £53,300 - £64,786 (Dependent on experience) Reporting to : Applications Operations Manager Location: London, docklands. O ur permanent hybrid policy sees us all working at least four days across a fortnight in the office .The last few years have seen the Financial Ombudsman Service embark on an organisation-wide transformation journey. With the customer at the heart of everything we do, we have already delivered significant improvements in the service we offer and 2025 will see us continue with our ambitious transformation agenda.As part of the application operations team, you'll be a pivotal point of contact for our customers, suppliers and third-party managed service partners. As well as managing relationships you'll also be triaging issues and requests - ensuring our customers get timely responses. You'll be responsible for making the decision to escalate tickets to the relevant suppliers or address the issues yourself.As an operation support analyst, you'll be supporting our main HR and Finance System: Workday . You will provide a high quality, customer focused service. You'll be liaising with other CIO functions, suppliers and front-end users to ensure that the incidents and requests you receive are resolved within the agreed SLAs. You'll also undertake routine upgrades, maintenance and, daily checks on a range of applications to maintain availability and functionality. Key responsibilities Liaising with internal customers and third-party suppliers to provide technical support across our business applications including Workday. Ensuring our third-party supplier adhere to governance and change control. Utilising your Finance experience and knowledge of Workday to identify potential improvements to streamline core processes for the Finance team and wider business. Building and maintaining relationships with a full range of stakeholders to make sure that that the services you provide meet their needs Proactively taking personal responsibility for delivering on your objectives in line with our values Co-ordinating UAT and helping to manage system changes in collaboration with our AMS providers Making sure that all tickets are logged, progressed and resolved according to our agreed standards and procedures. Monitoring the progress of tickets that have been escalated to suppliers. Managing customer expectations with realistic timeframes and outcomes, ensuring that they're kept updated of any outstanding tickets Spotting trends in any reoccurring issues raised and working collaboratively with your team, the wider CIO functions and our third-party suppliers to find a solution To be considered for this role, you'll need to show us that you've got the skills and capabilities. You'll have to meet the following minimum criteria: Minimum Criteria Experience working with Workday as an analyst or subject matter expert, or demonstrable experience specialising in Finance or Payroll as a Workday end user working with large data sets. Significant experience of providing technical support across a range of business applications with ownership of managing customer queries on an end to end basis. Demonstrate an understanding of Accounts Receivable, Accounts Payable and the General Ledger Basic working knowledge of ITIL processes relating to technical support, ideally whilst using a service desk ticketing system. Knowledge of Workday Financials or payroll, reporting, tenant management and good governance practices Proven ability to build and maintain relationships with a full range of technical and non-technical stakeholders, including the ability to manage expectations with realistic outcomes. Experience of working with working with 3rd party suppliers Desirable Criteria Knowledge of SSMS and SQLWe are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here:We also offer an attractive, competitive salary and flexible benefits to suit our people. Here's a list of some of the many benefits and perks you can get for working with us: 25 days holiday entitlement, with the option to buy extra or sell days Generous pension Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others Employee Assistance Programme Extensive opportunities for personal and career development Nationwide gym membership discounts, and a fully equipped on-site gym open 24/7 in London Extensive Well-being resources including on-site therapists (London office only) Beautiful and bright London office looking over the Thames and near to mainline stations Our Manchester office is 7 minutes' walk from the Oxford Road station Our employee led networks (a couple of examples being our Women's Network, Carers network, and Neurodiverse Network) do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too! Please apply with an up to date CV, This advert will close on 20th November 2025. Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now! A full job profile is available on request and will be provided to candidates shortlisted. We're proud to be an inclusive employer We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.We're committed to being a great place to work- attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we're diverse and inclusive, we'll better understand different perspectives, which is fundamental to our job resolving financial complaints.We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level. We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate's CV/supporting statement. Exceptions may apply if due to the volume of applications, we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email and let us know your preferred method of contact. Find out more Check out below channels to find out more about everyday life at the Financial Ombudsman Service - and don't forget to follow us while you're there! LinkedIn: Our careers page:Good luck
About The Role Why choose us? BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The ERP & Business Systems Project Manager is responsible for delivering end-to-end projects that enhance the organisation's enterprise systems landscape. This includes managing ERP implementation or upgrade projects, integrating business systems (e.g., CRM, MES, PLM, finance systems), and driving digital process improvements across the business. The role ensures projects are delivered on time, to budget, and to the required quality, while actively engaging business stakeholders to ensure benefits are realised. Location & Working Pattern This role is offered on a hybrid working basis, with a combination of remote and on-site work. Due to the nature of the position, the post-holder will be required to travel to our sites across the UK as needed to attend project meetings and other business activities. While hybrid working is available, the role involves frequent on-site presence at our Head Office in Loughborough. For this reason, it would be highly beneficial for the successful candidate to live within a reasonable commuting distance of Loughborough to meet operational needs. Key Responsibilities: Project Management Lead the planning, execution, and delivery of ERP and business systems projects. Develop detailed project plans, schedules, budgets, RAID logs, and status reports. Manage cross-functional project teams including IT, HR, operations, finance, subject matter experts, and external vendors. Ensure adherence to programme governance, project controls, and PMO standards. Manage project budgets, resource allocation, and procurement activities. Business Analysis & Requirements Management Facilitate workshops to gather business requirements and map current/future state processes. Translate business needs into functional requirements and ensure alignment with ERP/system capabilities. Identify gaps and work with technical teams to design appropriate system solutions. Vendor & Stakeholder Management Manage relationships with ERP vendors, system integrators, and third-party providers. Lead communication with internal stakeholders and senior leaders, ensuring clear understanding of scope, risks, and status. Coordinate testing, UAT, training activities, and change management. System Implementation & Integration Oversee configuration, data migration, integrations, and system testing. Ensure data integrity, system performance, and security requirements are met. Support go-live planning, cutover activities, and post-deployment stabilisation. Continuous Improvement & Governance Monitor system performance and facilitate enhancements and updates. Drive standardisation and optimisation of processes across the business. Ensure compliance with company policies, quality standards, and regulatory requirements (e.g., financial controls, ISO standards). What we're looking for: Degree in IT, Business, Engineering, or related discipline (or equivalent working experience). Proven experience delivering ERP implementation or system implementation projects (Microsoft Dynamics desirable). Strong project management skills. Demonstratable experience with change management and end user training. Experience in manufacturing, engineering, utilities, or energy sector environments would be advantageous. Excellent stakeholder engagement and communication abilities. Ability to manage multiple projects concurrently and work with technical and non technical teams. Knowledge of various business processes: finance, procurement, inventory, production, planning, sales, or service. Strong understanding of data migration, integrations, and system testing. Change management or Business transformation project management experience. Ability to work in a diverse and dynamic environment. Strong influencing and negotiating skills. Detail oriented with the skill set to resolve problems. Ability to present data effectively. Problem solver with a systematic approach and an eye for detail. Strong ability to prioritise work, manage time, and meet deadlines. Resilient and able to remain calm under pressure. Experience with Manufacturing execution systems, Customer Relationship Management, Product lifecycle management or other enterprise systems is desirable. Experience working in organisations undergoing digital transformation desirable. What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training About The Company BRUSH Group provides agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid resilience and drive system change, we support the global drive to net zero, helping create a future proof infrastructure.
Dec 09, 2025
Full time
About The Role Why choose us? BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence. We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050. What's the role? The ERP & Business Systems Project Manager is responsible for delivering end-to-end projects that enhance the organisation's enterprise systems landscape. This includes managing ERP implementation or upgrade projects, integrating business systems (e.g., CRM, MES, PLM, finance systems), and driving digital process improvements across the business. The role ensures projects are delivered on time, to budget, and to the required quality, while actively engaging business stakeholders to ensure benefits are realised. Location & Working Pattern This role is offered on a hybrid working basis, with a combination of remote and on-site work. Due to the nature of the position, the post-holder will be required to travel to our sites across the UK as needed to attend project meetings and other business activities. While hybrid working is available, the role involves frequent on-site presence at our Head Office in Loughborough. For this reason, it would be highly beneficial for the successful candidate to live within a reasonable commuting distance of Loughborough to meet operational needs. Key Responsibilities: Project Management Lead the planning, execution, and delivery of ERP and business systems projects. Develop detailed project plans, schedules, budgets, RAID logs, and status reports. Manage cross-functional project teams including IT, HR, operations, finance, subject matter experts, and external vendors. Ensure adherence to programme governance, project controls, and PMO standards. Manage project budgets, resource allocation, and procurement activities. Business Analysis & Requirements Management Facilitate workshops to gather business requirements and map current/future state processes. Translate business needs into functional requirements and ensure alignment with ERP/system capabilities. Identify gaps and work with technical teams to design appropriate system solutions. Vendor & Stakeholder Management Manage relationships with ERP vendors, system integrators, and third-party providers. Lead communication with internal stakeholders and senior leaders, ensuring clear understanding of scope, risks, and status. Coordinate testing, UAT, training activities, and change management. System Implementation & Integration Oversee configuration, data migration, integrations, and system testing. Ensure data integrity, system performance, and security requirements are met. Support go-live planning, cutover activities, and post-deployment stabilisation. Continuous Improvement & Governance Monitor system performance and facilitate enhancements and updates. Drive standardisation and optimisation of processes across the business. Ensure compliance with company policies, quality standards, and regulatory requirements (e.g., financial controls, ISO standards). What we're looking for: Degree in IT, Business, Engineering, or related discipline (or equivalent working experience). Proven experience delivering ERP implementation or system implementation projects (Microsoft Dynamics desirable). Strong project management skills. Demonstratable experience with change management and end user training. Experience in manufacturing, engineering, utilities, or energy sector environments would be advantageous. Excellent stakeholder engagement and communication abilities. Ability to manage multiple projects concurrently and work with technical and non technical teams. Knowledge of various business processes: finance, procurement, inventory, production, planning, sales, or service. Strong understanding of data migration, integrations, and system testing. Change management or Business transformation project management experience. Ability to work in a diverse and dynamic environment. Strong influencing and negotiating skills. Detail oriented with the skill set to resolve problems. Ability to present data effectively. Problem solver with a systematic approach and an eye for detail. Strong ability to prioritise work, manage time, and meet deadlines. Resilient and able to remain calm under pressure. Experience with Manufacturing execution systems, Customer Relationship Management, Product lifecycle management or other enterprise systems is desirable. Experience working in organisations undergoing digital transformation desirable. What's in it for you? Competitive salary Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles) Flexible and Hybrid working options (role dependant) Life insurance - 4 x annual salary Enhanced Company Pension scheme 24/7 free and confidential Employee Assistance Programme GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions. BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself. Family friendly policies including Enhanced Maternity/Paternity Bike2work scheme Long Service Awards Developing our people is important to us - we support and encourage development by offering ongoing professional development and training About The Company BRUSH Group provides agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid resilience and drive system change, we support the global drive to net zero, helping create a future proof infrastructure.
At Hutchi, by Hutchison Technologies, we design and build sustainable, integrated technologies that make spaces work for people. We engineer audio, visual, lighting, automation, networking, and access control solutions that deliver immersive and exceptional experiences across the fitness, leisure, hospitality, public sector, and corporate sectors. Our work is guided by innovation, integrity, collaboration, sustainability, and adaptability - and our commitment is simple: technology made for people. The Role The Business Systems Manager / Architect is responsible for the design, implementation, and ongoing management of the company's strategic systems architecture. This role ensures that all business technology solutions align with organisational objectives, deliver measurable value, and support long term scalability and innovation. The post holder will define target architectures, lead major transformation initiatives, and provide expert guidance on enterprise integration, system design, and digital strategy. This includes oversight of key platforms such as ERP, CRM, project management, service, and financial systems. Acting as a critical bridge between business operations and IT, you will ensure that systems, tools, and data infrastructure scale effectively and integrate seamlessly across core departments including Sales, Engineering, Project Delivery, and Service. Key Responsibilities Strategic Architecture & Design Develop and maintain the overall business systems roadmap aligned with company strategy and operational goals. Evaluate, select, and implement enterprise applications. Define integration frameworks and data flow between systems. Process Optimisation & Automation Collaborate with department leaders to analyse and improve workflows across sales, engineering, procurement, project delivery, and service. Identify automation opportunities using APIs, middleware, or RPA tools to streamline data entry and reduce redundancy. Document business processes and data models to support standardisation and scalability. Governance & Data Management Establish data governance standards to ensure data accuracy, consistency, and security. Oversee system permissions, user roles, and compliance with internal controls. Develop reporting and analytics capabilities for performance tracking and decision support. Lead system implementation or upgrade projects, including requirement gathering, configuration, testing, and training. Manage relationships with software vendors, consultants, and integration partners. Ensure project timelines, budgets, and quality standards are met. Support & Training Provide oversight for user support, issue resolution, and system administration. Develop and deliver user training programs and system documentation. Promote adoption of best practices across the organisation. Person Specifications Qualifications Education & Experience Bachelor's degree in Information Systems, Business Administration, or related field (Master's preferred). Experience in business systems management, architecture, or digital transformation roles. Experience in the AV, systems integration, construction, or technology services industry strongly preferred. Technical Skills Successful candidate should have ODOO system development, implementation and coding capability. Hands on experience with ERP and CRM systems. Strong understanding of data integration. Proficiency in SQL, reporting tools and workflow automation. Knowledge of project management methodologies and tools. Soft Skills Strategic thinker with strong analytical and problem solving skills. Excellent communication and stakeholder management abilities. Strong leadership with a collaborative, cross functional mindset. Detail oriented, organised, and proactive in driving initiatives to completion. Why Join Hutchi? Be part of a company known for integrated, sustainable, and innovative technology solutions. Work collaboratively with a supportive, multi disciplinary team. Join a culture built on our values: Innovation, Integrity, Collaboration, Sustainability, and Adaptability. If this sounds like the right fit for you, please send your CV and cover letter to . Hutchison Technologies develop facility technology solutions backed-up with a wealth of relevant industry knowledge, detailed creative expertise and solid technical design capabilities and are currently positioned and marketed as the leading rovider of audio visual and lighting solutions to the health and fitness industry. Over the past 30-years, we have built an impressive customer portfolio and reputation as the market leader within our sector.
Dec 09, 2025
Full time
At Hutchi, by Hutchison Technologies, we design and build sustainable, integrated technologies that make spaces work for people. We engineer audio, visual, lighting, automation, networking, and access control solutions that deliver immersive and exceptional experiences across the fitness, leisure, hospitality, public sector, and corporate sectors. Our work is guided by innovation, integrity, collaboration, sustainability, and adaptability - and our commitment is simple: technology made for people. The Role The Business Systems Manager / Architect is responsible for the design, implementation, and ongoing management of the company's strategic systems architecture. This role ensures that all business technology solutions align with organisational objectives, deliver measurable value, and support long term scalability and innovation. The post holder will define target architectures, lead major transformation initiatives, and provide expert guidance on enterprise integration, system design, and digital strategy. This includes oversight of key platforms such as ERP, CRM, project management, service, and financial systems. Acting as a critical bridge between business operations and IT, you will ensure that systems, tools, and data infrastructure scale effectively and integrate seamlessly across core departments including Sales, Engineering, Project Delivery, and Service. Key Responsibilities Strategic Architecture & Design Develop and maintain the overall business systems roadmap aligned with company strategy and operational goals. Evaluate, select, and implement enterprise applications. Define integration frameworks and data flow between systems. Process Optimisation & Automation Collaborate with department leaders to analyse and improve workflows across sales, engineering, procurement, project delivery, and service. Identify automation opportunities using APIs, middleware, or RPA tools to streamline data entry and reduce redundancy. Document business processes and data models to support standardisation and scalability. Governance & Data Management Establish data governance standards to ensure data accuracy, consistency, and security. Oversee system permissions, user roles, and compliance with internal controls. Develop reporting and analytics capabilities for performance tracking and decision support. Lead system implementation or upgrade projects, including requirement gathering, configuration, testing, and training. Manage relationships with software vendors, consultants, and integration partners. Ensure project timelines, budgets, and quality standards are met. Support & Training Provide oversight for user support, issue resolution, and system administration. Develop and deliver user training programs and system documentation. Promote adoption of best practices across the organisation. Person Specifications Qualifications Education & Experience Bachelor's degree in Information Systems, Business Administration, or related field (Master's preferred). Experience in business systems management, architecture, or digital transformation roles. Experience in the AV, systems integration, construction, or technology services industry strongly preferred. Technical Skills Successful candidate should have ODOO system development, implementation and coding capability. Hands on experience with ERP and CRM systems. Strong understanding of data integration. Proficiency in SQL, reporting tools and workflow automation. Knowledge of project management methodologies and tools. Soft Skills Strategic thinker with strong analytical and problem solving skills. Excellent communication and stakeholder management abilities. Strong leadership with a collaborative, cross functional mindset. Detail oriented, organised, and proactive in driving initiatives to completion. Why Join Hutchi? Be part of a company known for integrated, sustainable, and innovative technology solutions. Work collaboratively with a supportive, multi disciplinary team. Join a culture built on our values: Innovation, Integrity, Collaboration, Sustainability, and Adaptability. If this sounds like the right fit for you, please send your CV and cover letter to . Hutchison Technologies develop facility technology solutions backed-up with a wealth of relevant industry knowledge, detailed creative expertise and solid technical design capabilities and are currently positioned and marketed as the leading rovider of audio visual and lighting solutions to the health and fitness industry. Over the past 30-years, we have built an impressive customer portfolio and reputation as the market leader within our sector.
Description End User Services Project Engineer Leidos is now recruiting a motivated Project Engineer, that will be working primarily on End User Services - physical device management, support and upgrade projects, but will also be involved in a wider highly skilled Infrastructure Project team. Working in a team that provides unparalleled levels of projects to our existing and expanding customer base, helping position Leidos as the nationwide supplier of choice across all major outsourced ICT programmes. Leidos is expanding its Information and Communications Technology (ICT) presence significantly in the UK, with an emphasis on Civil Government, Law Enforcement and Critical National Infrastructure ICT programmes. The successful candidate needs to be able to provide dynamic and flexible support across all processes, while operating with confidence at deployed Leidos delivery locations, engaging with the customer and the Project Managers on week-to-week priorities and tasking. Required Skills Very experienced in physical desktop/laptop/device management, support and upgrades - as this will be a large majority of projects The ability to multitask, as the job often involves working on more than one project concurrently Excellent customer communication skills, as will be dealing with the customer directly Background in 2nd Line Support (large user base support experience) Creative thinking to come up with innovative solutions to complex problems Excellent team working skills, the ability to work with other IT professionals in a team An inquisitive mind and a real interest in IT to remain up to date regarding new technologies Prioritisation of workload, able to execute and perform with limited assistance A self starter attitude Good analytical skills and an ability to define and articulate, precisely, to an appropriate level to the audience at hand or in written documentation Strong verbal and written communication skills including experience in technical writing Strong client interpersonal skills, demonstrating an ability to build and keep business relationships building horizontal and vertical contacts Commitment to continuous learning and professional development Demonstrable ability to adapt to new technologies, skillsets and to learn quickly Desired Skills Knowledge of Microsoft Endpoint Manager / Intune Knowledge of Ivanti Configuration Manager Have experience of working in a ITIL framework An understanding of Project Management and Service Management best practices and principles Ability to work effectively in a pressurised environment, remaining focused Microsoft Active Directory administration and Group Policy management Understanding of Ivanti Environment Manager and Application Control Able to organise effective problem and change management Knowledge / Awareness Microsoft Office 365 and Windows 11 environments Microsoft Endpoint Manager /MDM Cisco Wired and Wireless Networks Cisco VOIP Systems administration Windows Server and MS PowerShell OneDrive and Sharepoint Desktop, Laptop, Mobile and Server hardware ITIL Remedy DNS and DHCP Microsoft Azure and awareness of cloud computing Teamwork Facilitates effective team interaction Acknowledges and appreciates each team member's contributions Effectively utilises each team member to his/her fullest potential Keeps track of lessons learned and shares those lessons with team members Clearance Requirements: Able to obtain or current UK SC Clearance is required for this position. What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi Time Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are Leidos UK & Europe - we work to make the world safer, healthier and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £34,200.00-£42,700.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression . click apply for full job details
Dec 09, 2025
Full time
Description End User Services Project Engineer Leidos is now recruiting a motivated Project Engineer, that will be working primarily on End User Services - physical device management, support and upgrade projects, but will also be involved in a wider highly skilled Infrastructure Project team. Working in a team that provides unparalleled levels of projects to our existing and expanding customer base, helping position Leidos as the nationwide supplier of choice across all major outsourced ICT programmes. Leidos is expanding its Information and Communications Technology (ICT) presence significantly in the UK, with an emphasis on Civil Government, Law Enforcement and Critical National Infrastructure ICT programmes. The successful candidate needs to be able to provide dynamic and flexible support across all processes, while operating with confidence at deployed Leidos delivery locations, engaging with the customer and the Project Managers on week-to-week priorities and tasking. Required Skills Very experienced in physical desktop/laptop/device management, support and upgrades - as this will be a large majority of projects The ability to multitask, as the job often involves working on more than one project concurrently Excellent customer communication skills, as will be dealing with the customer directly Background in 2nd Line Support (large user base support experience) Creative thinking to come up with innovative solutions to complex problems Excellent team working skills, the ability to work with other IT professionals in a team An inquisitive mind and a real interest in IT to remain up to date regarding new technologies Prioritisation of workload, able to execute and perform with limited assistance A self starter attitude Good analytical skills and an ability to define and articulate, precisely, to an appropriate level to the audience at hand or in written documentation Strong verbal and written communication skills including experience in technical writing Strong client interpersonal skills, demonstrating an ability to build and keep business relationships building horizontal and vertical contacts Commitment to continuous learning and professional development Demonstrable ability to adapt to new technologies, skillsets and to learn quickly Desired Skills Knowledge of Microsoft Endpoint Manager / Intune Knowledge of Ivanti Configuration Manager Have experience of working in a ITIL framework An understanding of Project Management and Service Management best practices and principles Ability to work effectively in a pressurised environment, remaining focused Microsoft Active Directory administration and Group Policy management Understanding of Ivanti Environment Manager and Application Control Able to organise effective problem and change management Knowledge / Awareness Microsoft Office 365 and Windows 11 environments Microsoft Endpoint Manager /MDM Cisco Wired and Wireless Networks Cisco VOIP Systems administration Windows Server and MS PowerShell OneDrive and Sharepoint Desktop, Laptop, Mobile and Server hardware ITIL Remedy DNS and DHCP Microsoft Azure and awareness of cloud computing Teamwork Facilitates effective team interaction Acknowledges and appreciates each team member's contributions Effectively utilises each team member to his/her fullest potential Keeps track of lessons learned and shares those lessons with team members Clearance Requirements: Able to obtain or current UK SC Clearance is required for this position. What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi Time Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are Leidos UK & Europe - we work to make the world safer, healthier and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £34,200.00-£42,700.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression . click apply for full job details
