Career Opportunities: Principal Sales Manager - Logistics Reply (11142) Requisition ID11142-Posted - Years of Experience (2) -Consulting- Where (1) Logistics Reply is the Reply Group company that specialises in supply chain software. Its solutions are based around LEA ('Logistics Execution Architecture'), the world's most advanced Supply Chain platform - which uniquely utilises cloud-based 'microservices' to offer a bespoke suite of software solutions that are designed to bridge the gap between real-world operations, and the need to provide real-time visibility across all stages of the supply chain: from Manufacturer to Warehouse/DC, through to Retail Store/Customer Delivery. Top brands and suppliers across Fashion, Food, General Merchandise, 3PL's and Manufacturing choose LEA as it is specifically designed to be agile, flexible, quickly adaptable and configurable to their individual requirements - whilst complementing their existing systems frameworks. Role Overview: As a Principal Sales Manager, you will report directly to the UK Sales Director and play a key role in driving new business growth within the Sales Practice. You will manage assigned leads, identify new opportunities, and build strong client relationships, working closely with colleagues to deliver tailored solutions. Engaging with prospective clients, you will understand their needs, present compelling value propositions, and guide them through the complete sales cycle. Collaborating with Pre-Sales and Engagement Management teams, you will position Logistics Reply's solutions to align with customer objectives and showcase the benefits of the LEA Reply platform. The role also involves maintaining long term client relationships, supporting solution adoption, and identifying upselling opportunities. Responsibilities: Identify and engage new prospects to generate leads and expand the customer base through multiple channels. Develop and implement tailored sales strategies that clearly communicate the value of LEA Reply for warehouse, store, and supply chain operations. Build and nurture trusted relationships with both prospects and existing clients by understanding their challenges and delivering appropriate solutions. Manage the entire sales cycle, from initial engagement and proposal development to contract negotiation and closing. Collaborate closely with internal teams, including Pre Sales, Technical Teams, and Consulting, to ensure solutions align with client requirements. Identify opportunities for upselling and business expansion within existing accounts. Maintain thorough records of sales activities, client interactions, and pipeline progress. About the Candidate: Possesses at least a Bachelor's degree in a relevant field. Recognised expertise in industry, solutions, or technology with 7-12 years' experience in the market. Proven ability to engage confidently with senior stakeholders, including C-level executives, as a trusted advisor for supply chain transformation. Skilled at translating complex business challenges into clear solution strategies in collaboration with Pre Sales, Consulting, and Product teams. Experience in leading and closing complex sales engagements, from discovery through proposal, negotiation, and contract close. Ability to develop enterprise relationships and conduct structured operational requirements analysis with senior supply chain stakeholders. Demonstrated success in value led solution positioning, business case development, and executive level proposal presentation. Deep understanding of warehouse and distribution centre operations, WMS capabilities, and operational challenges in wholesale, retail, and logistics. Strong technical knowledge of SaaS architecture, cloud delivery models, and system integration approaches (e.g., ERP, automation, third-party logistics). Experience mentoring sales colleagues, sharing best practices, and contributing to refining go to market messaging and identifying new market opportunities. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any reasonable adjustments you may need.
Apr 03, 2026
Full time
Career Opportunities: Principal Sales Manager - Logistics Reply (11142) Requisition ID11142-Posted - Years of Experience (2) -Consulting- Where (1) Logistics Reply is the Reply Group company that specialises in supply chain software. Its solutions are based around LEA ('Logistics Execution Architecture'), the world's most advanced Supply Chain platform - which uniquely utilises cloud-based 'microservices' to offer a bespoke suite of software solutions that are designed to bridge the gap between real-world operations, and the need to provide real-time visibility across all stages of the supply chain: from Manufacturer to Warehouse/DC, through to Retail Store/Customer Delivery. Top brands and suppliers across Fashion, Food, General Merchandise, 3PL's and Manufacturing choose LEA as it is specifically designed to be agile, flexible, quickly adaptable and configurable to their individual requirements - whilst complementing their existing systems frameworks. Role Overview: As a Principal Sales Manager, you will report directly to the UK Sales Director and play a key role in driving new business growth within the Sales Practice. You will manage assigned leads, identify new opportunities, and build strong client relationships, working closely with colleagues to deliver tailored solutions. Engaging with prospective clients, you will understand their needs, present compelling value propositions, and guide them through the complete sales cycle. Collaborating with Pre-Sales and Engagement Management teams, you will position Logistics Reply's solutions to align with customer objectives and showcase the benefits of the LEA Reply platform. The role also involves maintaining long term client relationships, supporting solution adoption, and identifying upselling opportunities. Responsibilities: Identify and engage new prospects to generate leads and expand the customer base through multiple channels. Develop and implement tailored sales strategies that clearly communicate the value of LEA Reply for warehouse, store, and supply chain operations. Build and nurture trusted relationships with both prospects and existing clients by understanding their challenges and delivering appropriate solutions. Manage the entire sales cycle, from initial engagement and proposal development to contract negotiation and closing. Collaborate closely with internal teams, including Pre Sales, Technical Teams, and Consulting, to ensure solutions align with client requirements. Identify opportunities for upselling and business expansion within existing accounts. Maintain thorough records of sales activities, client interactions, and pipeline progress. About the Candidate: Possesses at least a Bachelor's degree in a relevant field. Recognised expertise in industry, solutions, or technology with 7-12 years' experience in the market. Proven ability to engage confidently with senior stakeholders, including C-level executives, as a trusted advisor for supply chain transformation. Skilled at translating complex business challenges into clear solution strategies in collaboration with Pre Sales, Consulting, and Product teams. Experience in leading and closing complex sales engagements, from discovery through proposal, negotiation, and contract close. Ability to develop enterprise relationships and conduct structured operational requirements analysis with senior supply chain stakeholders. Demonstrated success in value led solution positioning, business case development, and executive level proposal presentation. Deep understanding of warehouse and distribution centre operations, WMS capabilities, and operational challenges in wholesale, retail, and logistics. Strong technical knowledge of SaaS architecture, cloud delivery models, and system integration approaches (e.g., ERP, automation, third-party logistics). Experience mentoring sales colleagues, sharing best practices, and contributing to refining go to market messaging and identifying new market opportunities. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any reasonable adjustments you may need.
Customer Data Analytics - Senior Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a skilled Senior Consultant with hands-on experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills. What We Look For We are seeking a skilled Senior Consultant experienced in one or more data-related roles-such as Data Analyst, Data Scientist, Data Architect, or Data Strategist. You will have a combination of some of the following personal and professional attributes: CX Data & Insights SME - Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including transactional/EPOS, digital, retailer, social, loyalty etc Delivery Excellence - Experience developing and implementing insight solutions, MarTech / data driven CX solutions or ML/AL solutions. Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Cloud expertise - Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management Collaborative team player- Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI Client delivery experience (for either internal or external customers) Familiarity with data analytics tools or programming languages (such as Python, SQL or R) Familiarity with ethical considerations and best practices in data analytics, AI and data science. People Manager -People management skills, including mentoring, guiding, and developing junior team members. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Apr 02, 2026
Full time
Customer Data Analytics - Senior Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a skilled Senior Consultant with hands-on experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills. What We Look For We are seeking a skilled Senior Consultant experienced in one or more data-related roles-such as Data Analyst, Data Scientist, Data Architect, or Data Strategist. You will have a combination of some of the following personal and professional attributes: CX Data & Insights SME - Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including transactional/EPOS, digital, retailer, social, loyalty etc Delivery Excellence - Experience developing and implementing insight solutions, MarTech / data driven CX solutions or ML/AL solutions. Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Cloud expertise - Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management Collaborative team player- Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI Client delivery experience (for either internal or external customers) Familiarity with data analytics tools or programming languages (such as Python, SQL or R) Familiarity with ethical considerations and best practices in data analytics, AI and data science. People Manager -People management skills, including mentoring, guiding, and developing junior team members. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side-by-side with top partners - including Anthropic, Databricks, AWS, OpenAI, and Microsoft - to deliver modern AI with speed and measurable impact. We recognise "data" is broad, that's why we're keen to speak to those from a data background and cloud natives with experience in building software of high quality standards. As an outcome based consulting business we look for people who enjoy taking a consultative approach to solving problems in a holistic, end to end fashion. We have a highly talented, diverse team; from different backgrounds & with different experiences which we are keen for you to learn from & will want to learn from you. Responsibilities You will be responsible for the technical implementation and delivery of modern data systems as well as AI enabled applications Solve end to end data problems/opportunities at scale Contributing to solution architecture & design of complex systems Working with our customers to take them on a journey to success bringing their data strategy to life Engage with your cross-functional squad during the implementation of end-to-end solutions Contribute to internal initiatives such as blogs, technical forums, and technology practices Drive your own development using the tools and support from Indicium AI to learn new skills Requirements (These are not ) Experience building end-to-end data-centric systems using modern data engineering techniques (e.g. distributed systems, data streaming, event-based architectures etc) Software development experience with one or more languages (e.g. Python, Java, C#) Solid software engineering and DevOps skills as well as the complete SDLC applied to data, e.g. design patterns, automation, testing, contract definition, clean code, CI/CD, path to production Worked with one or more cloud platforms and services (AWS, Azure, GCP) Hands-on experience with modern data technologies and tools (e.g. Kafka, Flink, DBT etc.), data storage (e.g. Snowflake, Redshift, etc.) and also IaC (e.g. Terraform, CloudFormation) Pragmatic approach to solving problems Nice to haves Keen interest in modern AI/ML techniques Experience in a consultancy or client-facing role Certifications in relevant technologies (e.g. AWS Cloud Practitioner, Azure Fundamentals, etc.) Why Indicium AI Plentiful opportunity and support for learning & development; £2k annual training budget (with 5 study days), access to Udemy, external consulting & leadership skills training Fast-growing start-up organisation with huge opportunity for career growth Competitive salary package along with company annual bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Strong engineering community; regularly run forums and Lunch & Learns, internal technology practices, we host external meet-ups Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Interested in building your career at Indicium AI? Get future opportunities sent straight to your email. Do you consider yourself to have a disability? The Equality Act 2010 defines a "physical or mental impairment which has a substantial and long-term adverse effect on a person's ability to carry out normal day-to-day activities". An effect is long-term if it has lasted, or is likely to last, more than 12 months. Which gender do you identify as?
Apr 02, 2026
Full time
Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side-by-side with top partners - including Anthropic, Databricks, AWS, OpenAI, and Microsoft - to deliver modern AI with speed and measurable impact. We recognise "data" is broad, that's why we're keen to speak to those from a data background and cloud natives with experience in building software of high quality standards. As an outcome based consulting business we look for people who enjoy taking a consultative approach to solving problems in a holistic, end to end fashion. We have a highly talented, diverse team; from different backgrounds & with different experiences which we are keen for you to learn from & will want to learn from you. Responsibilities You will be responsible for the technical implementation and delivery of modern data systems as well as AI enabled applications Solve end to end data problems/opportunities at scale Contributing to solution architecture & design of complex systems Working with our customers to take them on a journey to success bringing their data strategy to life Engage with your cross-functional squad during the implementation of end-to-end solutions Contribute to internal initiatives such as blogs, technical forums, and technology practices Drive your own development using the tools and support from Indicium AI to learn new skills Requirements (These are not ) Experience building end-to-end data-centric systems using modern data engineering techniques (e.g. distributed systems, data streaming, event-based architectures etc) Software development experience with one or more languages (e.g. Python, Java, C#) Solid software engineering and DevOps skills as well as the complete SDLC applied to data, e.g. design patterns, automation, testing, contract definition, clean code, CI/CD, path to production Worked with one or more cloud platforms and services (AWS, Azure, GCP) Hands-on experience with modern data technologies and tools (e.g. Kafka, Flink, DBT etc.), data storage (e.g. Snowflake, Redshift, etc.) and also IaC (e.g. Terraform, CloudFormation) Pragmatic approach to solving problems Nice to haves Keen interest in modern AI/ML techniques Experience in a consultancy or client-facing role Certifications in relevant technologies (e.g. AWS Cloud Practitioner, Azure Fundamentals, etc.) Why Indicium AI Plentiful opportunity and support for learning & development; £2k annual training budget (with 5 study days), access to Udemy, external consulting & leadership skills training Fast-growing start-up organisation with huge opportunity for career growth Competitive salary package along with company annual bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Strong engineering community; regularly run forums and Lunch & Learns, internal technology practices, we host external meet-ups Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Interested in building your career at Indicium AI? Get future opportunities sent straight to your email. Do you consider yourself to have a disability? The Equality Act 2010 defines a "physical or mental impairment which has a substantial and long-term adverse effect on a person's ability to carry out normal day-to-day activities". An effect is long-term if it has lasted, or is likely to last, more than 12 months. Which gender do you identify as?
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Apr 01, 2026
Full time
Job Title: Salesforce Solution Architect - Service Location: London, UK Salary: Competitive salary and package dependent on experience Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance, inclusion and diversity. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment - we have the energy and pace of a start up merged with the stability of a well established Salesforce capability (Accenture has been delivering Salesforce powered transformation for over 15 years). We help clients create the best customer and employee experiences on the planet by modernising organisations' selling, service and operational functions across all key industries. Leveraging the power of Salesforce's multiple cloud offerings, we transform customer and employee experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves, we lead by example and modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe our customers will get the best results from their partnership with us. If you're looking for a challenging career in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting edge technologies and will have the opportunity to develop a wide range of new skills on the job. What We Are Looking For We are seeking a senior, client facing Salesforce Solution Architect who specialises in Service Cloud and the broader service domain, including digital engagement, contact centre transformation, omni channel service operations and workforce optimisation. You will own end to end architecture for complex service led programmes, define target operating models enabled by Salesforce, and guide clients through modernising customer service across voice, digital and self service channels. The ideal candidate brings deep industry experience in service operations (e.g., telco, utilities, public sector, financial services, retail or travel), understands how high performing service organisations run, and can translate that into scalable Salesforce led solutions. You are creative, human centred in your approach, and passionate about leveraging Salesforce Service Cloud, Digital Channels, AI and automation to deliver outstanding customer and employee experiences. Qualification Own the end to end solution architecture across Service Cloud, Omni Channel, Digital Engagement, Knowledge, Case Management, and integration with telephony and contact centre platforms. Lead and facilitate client design workshops to understand service domain requirements and translate them into clear, scalable target architectures. Define solutions that optimise customer and employee experiences while ensuring technical feasibility, maintainability, and adherence to architecture best practices. Shape the customer service strategy alongside client stakeholders, advising on the transformation of contact centre operations, service processes, KPIs, and supporting technologies. Guide multi disciplinary delivery teams through build and implementation to ensure the architecture is realised effectively. Act as a recognised authority on Salesforce enabled service transformation within our practice, contributing to accelerators, best practices, and thought leadership. Support pre sales and solution shaping, helping clients understand how Salesforce Service Cloud, AI and omni channel capabilities can drive service excellence. Continue developing leadership, consulting, and Salesforce expertise through hands on delivery, mentoring and structured training. We Are Looking for Experience in the Following Proven background as a Solution Architect responsible for shaping Salesforce Service Cloud or service operations focused architectures. Deep understanding of contact centre operations, including routing, queue management, workforce management, service KPIs, and digital/voice channel strategies. An understanding of how AI applies in these areas and what it means for the future of service organisations. Hands on experience designing solutions across: Service Cloud (Core Service, Omni Channel, Case Management) Digital Engagement (Chat, Messaging, Agents) Knowledge Management AI enabled service (Agentforce, ecosystem AI products) Integrations with telephony/CCaaS platforms (e.g., Amazon Connect, Genesys). Experience designing across multiple Salesforce clouds and integrating with downstream customer service, fulfilment or operational systems. Designing secure, scalable multi audience digital experiences (e.g., portals, Experience Cloud). Ability to navigate client organisations and work directly with senior stakeholders - e.g., Heads of Customer Service, Contact Centre Operations and Enterprise Architects. Expertise addressing architectural concerns such as scalability, performance, security, compliance, multi channel routing and high availability design for service operations. Strong communication, facilitation and leadership skills with the ability to explain complex concepts simply. Qualifications Typically 8+ years' experience in Salesforce or enterprise solution architecture roles, with significant exposure to service transformations. Set Yourself Apart Experience shaping large scale contact centre modernisation or customer service transformation programmes using Salesforce and integrated ecosystem technologies. Pre sales or solution shaping experience - including estimation, architecture definition, and participation in RFP/RFQ processes. Demonstrable industry expertise (e.g., telco, utilities, financial services, public sector, retail) with a strong point of view on modern customer service best practices. Contribution to architecture frameworks, accelerators, reusable patterns or service domain propositions. Advanced Salesforce certifications such as Service Cloud Consultant, Application Architect, System Architect, or progress toward CTA. Active involvement in the Salesforce community or thought leadership in the Service Cloud and CX/EX space. What's in It for You In addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance, and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications 31/05/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Locations London Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias . click apply for full job details
Solutions Architect Department: New Business Employment Type: Full Time Location: London Reporting To: Director of Growth Compensation: £75,000 - £85,000 / year Description Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well being solutions. Guided by our shared missions - 'Making the World a Better Place to Work' and 'Enriching Connections, For Good' - we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: The Solution Architect - New Business is a senior pre sales specialist responsible for designing, presenting, and commercialising Reward Gateway's more complex, multi product solutions for prospective clients across all verticals. As a critical member of the New Business team, you will work alongside Sales Consultants, Senior Sales Consultants, and Enterprise Directors to lead solution mapping, technical validation, commercial scoping, and proposal development. You will own the integrity, feasibility, and value of the solution being proposed - ensuring it is compelling for the client, commercially sound, and fully deliverable by Implementation and Client Success. This role is ideal for a commercially aware problem solver who thrives at the intersection of technology, product, and sales, operating as a trusted advisor in high value deals. As a Solution Architect - New Business, you will: Act as the technical and solution design expert in major new UK & multinational business opportunities. Translate client needs, challenges, and strategic goals into robust, deliverable solutions. Influence deal strategy, design pricing packages, and ensure commercial feasibility. Present complex solutions with clarity, confidence, and executive level credibility. Partner cross functional to ensure seamless handover, delivery, and long term success. Your work ensures that every proposed solution delivers measurable value and sets clients up for exceptional outcomes. What's In It For Me? A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Solution Design & Technical Leadership Lead the design of multi product solutions that align to prospect needs across engagement, wellbeing, recognition, and digital benefits. Conduct deep discovery into technical, commercial, and operational requirements. Map complex organisational workflows, overlaying competitor insights to identify Reward Gateway differentiation and alignment, demonstrating a clear value led proposition. Build solution documentation, architecture outlines, and tailored platform demonstrations. Translate non technical business problems into clear solution recommendations. Commercial & Proposal Ownership Partner with Sales Consultants and Senior Consultants to shape deal strategy and pricing. Ensure all solutions are commercially viable, margin aligned, and support scalable delivery. Contribute to business cases, ROI models, and commercial proposals. Support negotiation phases by validating feasibility, scope boundaries, and assumptions. Cross Functional Collaboration Work closely with Product, Engineering, and Implementation to validate technical design. Ensure clear, accurate handovers to delivery teams with complete documentation. Collaborate with Marketing to create compelling solution narratives and case studies. Collaborate with Bids/Tenders to share all pre market engagement and insights to maximise outcomes and win rate. Feed customer insight into Product for roadmap and feature prioritisation. Thought Leadership & New Business Enablement Deliver high quality demos adapted to industry, audience, and complexity. Build and maintain reusable solution frameworks for vertical teams. Support training of Sales and SDR teams on solution capability and value messaging. Proactively identify product or proposition gaps that could improve win rates. Experience and Skills You Need in this Role: Strong experience in pre sales, solution architecture, product consulting, or technical consulting, ideally within SaaS, HR tech, digital benefits, or enterprise technology. Proven ability to lead solution design in complex, multi stakeholder sales cycles. Strong understanding of digital platforms, APIs, integrations, data flows, and configuration. Commercially confident with experience shaping pricing, proposals, and business cases. Excellent presentation skills with the ability to simplify complex concepts. Experienced in supporting enterprise deals, ideally with HR, Reward or People teams. Highly organised with strong documentation, planning, and communication skills. Solution Design & Architecture: Proven ability to design scalable, compliant solutions that solve real client problems. Commercial Acumen: Understands pricing, margin levers, risk, deliverability and commercial structure. Executive Communication: Clear, credible, and confident with senior stakeholders. Problem Solving: Connects insight, product capability and business logic into compelling solutions. Collaboration: Operates as a trusted partner across Product, Sales, Implementation, Marketing and Legal. Detail & Discipline: Ensures accuracy, documentation quality and commercial governance. Adaptability: Comfortable supporting multiple opportunities with varied complexity levels. The Interview Process: Screening call with member of the Talent Acquisition Team First interview with Director of Growth Take home assessment Final interview with Enterprise Growth Director & a Senior member of the New Business team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
Apr 01, 2026
Full time
Solutions Architect Department: New Business Employment Type: Full Time Location: London Reporting To: Director of Growth Compensation: £75,000 - £85,000 / year Description Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well being solutions. Guided by our shared missions - 'Making the World a Better Place to Work' and 'Enriching Connections, For Good' - we're committed to transforming workplaces and improving people's daily lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: The Solution Architect - New Business is a senior pre sales specialist responsible for designing, presenting, and commercialising Reward Gateway's more complex, multi product solutions for prospective clients across all verticals. As a critical member of the New Business team, you will work alongside Sales Consultants, Senior Sales Consultants, and Enterprise Directors to lead solution mapping, technical validation, commercial scoping, and proposal development. You will own the integrity, feasibility, and value of the solution being proposed - ensuring it is compelling for the client, commercially sound, and fully deliverable by Implementation and Client Success. This role is ideal for a commercially aware problem solver who thrives at the intersection of technology, product, and sales, operating as a trusted advisor in high value deals. As a Solution Architect - New Business, you will: Act as the technical and solution design expert in major new UK & multinational business opportunities. Translate client needs, challenges, and strategic goals into robust, deliverable solutions. Influence deal strategy, design pricing packages, and ensure commercial feasibility. Present complex solutions with clarity, confidence, and executive level credibility. Partner cross functional to ensure seamless handover, delivery, and long term success. Your work ensures that every proposed solution delivers measurable value and sets clients up for exceptional outcomes. What's In It For Me? A flexible holiday plan of up to 40 days per year £400 a year Wellbeing Allowance Private Medical Insurance Allowance for professional development books, E books, and podcasts Contributory pension scheme Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing! Flexible, Hybrid Working: Collaboration, connection as a team, and strong internal relationships are part of the "RG Magic" that makes our culture thrive. Our teams work from our Dean Street office two days per week. What You'll be Doing: Solution Design & Technical Leadership Lead the design of multi product solutions that align to prospect needs across engagement, wellbeing, recognition, and digital benefits. Conduct deep discovery into technical, commercial, and operational requirements. Map complex organisational workflows, overlaying competitor insights to identify Reward Gateway differentiation and alignment, demonstrating a clear value led proposition. Build solution documentation, architecture outlines, and tailored platform demonstrations. Translate non technical business problems into clear solution recommendations. Commercial & Proposal Ownership Partner with Sales Consultants and Senior Consultants to shape deal strategy and pricing. Ensure all solutions are commercially viable, margin aligned, and support scalable delivery. Contribute to business cases, ROI models, and commercial proposals. Support negotiation phases by validating feasibility, scope boundaries, and assumptions. Cross Functional Collaboration Work closely with Product, Engineering, and Implementation to validate technical design. Ensure clear, accurate handovers to delivery teams with complete documentation. Collaborate with Marketing to create compelling solution narratives and case studies. Collaborate with Bids/Tenders to share all pre market engagement and insights to maximise outcomes and win rate. Feed customer insight into Product for roadmap and feature prioritisation. Thought Leadership & New Business Enablement Deliver high quality demos adapted to industry, audience, and complexity. Build and maintain reusable solution frameworks for vertical teams. Support training of Sales and SDR teams on solution capability and value messaging. Proactively identify product or proposition gaps that could improve win rates. Experience and Skills You Need in this Role: Strong experience in pre sales, solution architecture, product consulting, or technical consulting, ideally within SaaS, HR tech, digital benefits, or enterprise technology. Proven ability to lead solution design in complex, multi stakeholder sales cycles. Strong understanding of digital platforms, APIs, integrations, data flows, and configuration. Commercially confident with experience shaping pricing, proposals, and business cases. Excellent presentation skills with the ability to simplify complex concepts. Experienced in supporting enterprise deals, ideally with HR, Reward or People teams. Highly organised with strong documentation, planning, and communication skills. Solution Design & Architecture: Proven ability to design scalable, compliant solutions that solve real client problems. Commercial Acumen: Understands pricing, margin levers, risk, deliverability and commercial structure. Executive Communication: Clear, credible, and confident with senior stakeholders. Problem Solving: Connects insight, product capability and business logic into compelling solutions. Collaboration: Operates as a trusted partner across Product, Sales, Implementation, Marketing and Legal. Detail & Discipline: Ensures accuracy, documentation quality and commercial governance. Adaptability: Comfortable supporting multiple opportunities with varied complexity levels. The Interview Process: Screening call with member of the Talent Acquisition Team First interview with Director of Growth Take home assessment Final interview with Enterprise Growth Director & a Senior member of the New Business team At Reward Gateway Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. Be comfortable. Be you. We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it's about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
Apr 01, 2026
Full time
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side-by-side with top partners - including Anthropic, Databricks, AWS, OpenAI, and Microsoft - to deliver modern AI with speed and measurable impact. We recognise "data" is broad, that's why we're keen to speak to those from a heavy data background and cloud natives with experience in building software of high quality standards. As an outcome based consulting business we look for people who enjoy taking a consultative approach to solving problems in a holistic, end to end fashion. We have a highly talented, diverse team; from different backgrounds & with different experiences which we are keen for you to learn from & will want to learn from you. Responsibilities You will be responsible for the technical implementation and delivery of modern data systems as well as AI enabled applications Solve end to end data problems/opportunities at scale Contributing to solution architecture & design Working with our customers to take them on a journey to success bringing their data strategy to life Engage with your cross-functional squad across discovery & delivery phases of engagements; advisory, design & implementation of end-to-end solutions Contribute to internal initiatives such as; blogs, technical forums Requirements (These are not ) Good grasp of modern data engineering (distributed systems, data streaming, event-based architectures etc) and how to apply them Experience with software engineering and DevOps best practices as well as the complete SDLC applied to data, e.g. automation, testing, contract definition, clean code, CI/CD, path to production Worked with one or more cloud platforms and services (AWS, Azure, GCP) Extensive hands on experience with modern data technologies, ETL tools (e.g. Kafka, Flink, DBT etc.), data storage (e.g. Snowflake, Redshift, etc.) and also IaC (e.g. Terraform, CloudFormation) Software development experience with one or more languages (e.g. Python, Java, Scala, Go) Pragmatic approach to solving problems Nice to have: keen interest in modern AI/ML techniques Why Indicium AI Fast-growing start-up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Apr 01, 2026
Full time
Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side-by-side with top partners - including Anthropic, Databricks, AWS, OpenAI, and Microsoft - to deliver modern AI with speed and measurable impact. We recognise "data" is broad, that's why we're keen to speak to those from a heavy data background and cloud natives with experience in building software of high quality standards. As an outcome based consulting business we look for people who enjoy taking a consultative approach to solving problems in a holistic, end to end fashion. We have a highly talented, diverse team; from different backgrounds & with different experiences which we are keen for you to learn from & will want to learn from you. Responsibilities You will be responsible for the technical implementation and delivery of modern data systems as well as AI enabled applications Solve end to end data problems/opportunities at scale Contributing to solution architecture & design Working with our customers to take them on a journey to success bringing their data strategy to life Engage with your cross-functional squad across discovery & delivery phases of engagements; advisory, design & implementation of end-to-end solutions Contribute to internal initiatives such as; blogs, technical forums Requirements (These are not ) Good grasp of modern data engineering (distributed systems, data streaming, event-based architectures etc) and how to apply them Experience with software engineering and DevOps best practices as well as the complete SDLC applied to data, e.g. automation, testing, contract definition, clean code, CI/CD, path to production Worked with one or more cloud platforms and services (AWS, Azure, GCP) Extensive hands on experience with modern data technologies, ETL tools (e.g. Kafka, Flink, DBT etc.), data storage (e.g. Snowflake, Redshift, etc.) and also IaC (e.g. Terraform, CloudFormation) Software development experience with one or more languages (e.g. Python, Java, Scala, Go) Pragmatic approach to solving problems Nice to have: keen interest in modern AI/ML techniques Why Indicium AI Fast-growing start-up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Energy Trading - Principal Software Engineer London About Indicium AI Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side by side with top partners - including Anthropic, Databricks, AWS, OpenAI, and Microsoft - to deliver modern AI with speed and measurable impact. Overview Indicium AI are seeking an exceptional Principal Software Engineer to lead delivery of exciting engagements within our Energy & Commodities Trading sector. This role demands a unique combination of hands on technical excellence and deep domain expertise in trading environments. You will architect and implement critical solutions that power real time trading decisions, while mentoring teams and driving client relationships at the highest level. You will go toe to toe with senior engineering stakeholders in fast paced trading environments, influencing architecture, operating models, and data strategy. Key Responsibilities: Technical Leadership Architect and deploy complex, distributed systems, with high performance data architectures, real time streaming, APIs, etc and drive technical decision making across complex, multi system trading environments Lead the development of near real time and intraday solutions pipelines supporting trading operations across multiple asset classes Architect solutions which are able to integrate market data feeds, position management systems, market fundamentals, P&L Risk and Back Office solutions. Establish software engineering best practices and coding standards for trading applications, upskilling more junior members of our delivery teams Partner with client CTOs, Heads of Data, and Engineering Leads to align technical delivery with trading objectives and roadmaps and design and implement scalable AI and data solutions for leading trading organisations. Lead Front, Middle or Back Office transformation projects through to production delivery Act as the point of contact for all technical matters related to our engagements, owning the relationship with our client stakeholders alongside our Client Director Support industry thought leadership and Indicium AI's GTM proposition based on your experience of the sector and our work to date Navigate the nuances of physical and financial trading flows, data latency constraints, reliability and regulatory obligations Technical Expertise This is a hands on role requiring deep technical execution alongside strategic leadership. The ideal candidate brings proven expertise across the following areas: Data Engineering: Proven experience with streaming platforms (e.g. Kafka), real time processing frameworks and modern data stack tools Architecture: Demonstrated ability to design low latency, high throughput data systems with microsecond level performance requirements Cloud Platforms: Hands on experience with AWS and or Azure, including managed services for data processing and storage Databases: Deep knowledge of both transactional (PostgreSQL, SQL Server) and analytical databases (ClickHouse, MongoDB, etc.), with particular emphasis on time series data. Additional experience that would be useful but not required includes Kubernetes, pricing & risk engines, working with quants, emerging technologies like AI in trading, AI engineering Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Apr 01, 2026
Full time
Energy Trading - Principal Software Engineer London About Indicium AI Indicium AI is trusted by the world's leading enterprises to deliver AI into production at scale. We are a global AI-native consultancy with proven experience across Financial Services, Energy & Utilities, Healthcare & Life Sciences, Retail & CPG, and Manufacturing. From strategy, to build, to business outcomes, we unlock value from AI with unmatched clarity, speed, and capability. Powered by 600+ AI experts serving 50+ enterprise clients from 5 global locations, we work side by side with top partners - including Anthropic, Databricks, AWS, OpenAI, and Microsoft - to deliver modern AI with speed and measurable impact. Overview Indicium AI are seeking an exceptional Principal Software Engineer to lead delivery of exciting engagements within our Energy & Commodities Trading sector. This role demands a unique combination of hands on technical excellence and deep domain expertise in trading environments. You will architect and implement critical solutions that power real time trading decisions, while mentoring teams and driving client relationships at the highest level. You will go toe to toe with senior engineering stakeholders in fast paced trading environments, influencing architecture, operating models, and data strategy. Key Responsibilities: Technical Leadership Architect and deploy complex, distributed systems, with high performance data architectures, real time streaming, APIs, etc and drive technical decision making across complex, multi system trading environments Lead the development of near real time and intraday solutions pipelines supporting trading operations across multiple asset classes Architect solutions which are able to integrate market data feeds, position management systems, market fundamentals, P&L Risk and Back Office solutions. Establish software engineering best practices and coding standards for trading applications, upskilling more junior members of our delivery teams Partner with client CTOs, Heads of Data, and Engineering Leads to align technical delivery with trading objectives and roadmaps and design and implement scalable AI and data solutions for leading trading organisations. Lead Front, Middle or Back Office transformation projects through to production delivery Act as the point of contact for all technical matters related to our engagements, owning the relationship with our client stakeholders alongside our Client Director Support industry thought leadership and Indicium AI's GTM proposition based on your experience of the sector and our work to date Navigate the nuances of physical and financial trading flows, data latency constraints, reliability and regulatory obligations Technical Expertise This is a hands on role requiring deep technical execution alongside strategic leadership. The ideal candidate brings proven expertise across the following areas: Data Engineering: Proven experience with streaming platforms (e.g. Kafka), real time processing frameworks and modern data stack tools Architecture: Demonstrated ability to design low latency, high throughput data systems with microsecond level performance requirements Cloud Platforms: Hands on experience with AWS and or Azure, including managed services for data processing and storage Databases: Deep knowledge of both transactional (PostgreSQL, SQL Server) and analytical databases (ClickHouse, MongoDB, etc.), with particular emphasis on time series data. Additional experience that would be useful but not required includes Kubernetes, pricing & risk engines, working with quants, emerging technologies like AI in trading, AI engineering Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Enterprise Architect - 6-month contract - SC Cleared - Inside of IR35 - London/Remote - Retail Payments My Customer is looking for an experienced SC Cleared Enterprise Architect to play a key role in shaping the future of retail payments. This position will focus on defining the strategic direction, architecture, and user experience for next-generation payment systems, working closely with industry stakeholders and internal bodies. You will operate at a strategic level, translating complex requirements into clear architectural direction while ensuring alignment across multiple programmes and partners. Experience & Skills from the Enterprise Architect: Actively SC Cleared Background in architecture, design, or solution modelling Direct retail payments system/design or supervisory experience Experience leading or contributing to large programmes or transformation initiatives Exposure to retail payments systems, financial services, or regulated environments Strong ability to communicate complex ideas clearly and influence stakeholders at all levels Demonstrated experience breaking down complex challenges into actionable insights and solutions Proven capability to evaluate different architectural approaches, balancing trade-offs and aligning decisions to strategic or regulatory drivers Experience operating in a strategic or enterprise-level architecture role within large or complex environments Key Responsibilities of the Enterprise Architect: Develop and define high-level architectural designs for future retail payments infrastructure Analyse existing payment ecosystems and comparable industries to identify best practices and innovation opportunities Engage with external stakeholders and industry participants to understand user needs, operational processes, and end-to-end journeys Map and design seamless customer and business user journeys across payment platforms Produce clear, well-structured documentation, including white papers and proposals, to communicate architectural vision and secure stakeholder alignment Collaborate with governance bodies, design authorities, and delivery teams to ensure consistency with strategic objectives Provide architectural guidance across multiple workstreams, ensuring solutions are scalable, secure, and future-proof Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Apr 01, 2026
Contractor
Enterprise Architect - 6-month contract - SC Cleared - Inside of IR35 - London/Remote - Retail Payments My Customer is looking for an experienced SC Cleared Enterprise Architect to play a key role in shaping the future of retail payments. This position will focus on defining the strategic direction, architecture, and user experience for next-generation payment systems, working closely with industry stakeholders and internal bodies. You will operate at a strategic level, translating complex requirements into clear architectural direction while ensuring alignment across multiple programmes and partners. Experience & Skills from the Enterprise Architect: Actively SC Cleared Background in architecture, design, or solution modelling Direct retail payments system/design or supervisory experience Experience leading or contributing to large programmes or transformation initiatives Exposure to retail payments systems, financial services, or regulated environments Strong ability to communicate complex ideas clearly and influence stakeholders at all levels Demonstrated experience breaking down complex challenges into actionable insights and solutions Proven capability to evaluate different architectural approaches, balancing trade-offs and aligning decisions to strategic or regulatory drivers Experience operating in a strategic or enterprise-level architecture role within large or complex environments Key Responsibilities of the Enterprise Architect: Develop and define high-level architectural designs for future retail payments infrastructure Analyse existing payment ecosystems and comparable industries to identify best practices and innovation opportunities Engage with external stakeholders and industry participants to understand user needs, operational processes, and end-to-end journeys Map and design seamless customer and business user journeys across payment platforms Produce clear, well-structured documentation, including white papers and proposals, to communicate architectural vision and secure stakeholder alignment Collaborate with governance bodies, design authorities, and delivery teams to ensure consistency with strategic objectives Provide architectural guidance across multiple workstreams, ensuring solutions are scalable, secure, and future-proof Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
SAP Retail Architect (S/4HANA) Salary: Up to £120,000 + Bonus + Benefits Location: Leeds - Hybrid (3 days per week onsite) Working Hours: 40 hours per week - Full time Job Type: Permanent A globally established organisation is seeking an experienced SAP Retail Architect to lead the design and delivery of enterprise-wide SAP solutions within a large-scale S/4HANA transformation programme. This role will focus on defining and governing end-to-end retail architecture, ensuring solutions are scalable, integrated and aligned to business strategy across complex omnichannel and supply chain environments. Responsibilities for the SAP Retail Architect: Define and lead end-to-end SAP Retail architecture across S/4HANA and integrated platforms Develop and maintain enterprise architecture blueprints across business, application, data and integration layers Design scalable solutions across merchandising, pricing, promotions, inventory and store operations Oversee SAP retail landscapes including S/4HANA Retail, CAR, F&R and POS integrations Define integration strategies across SAP and non-SAP systems (POS, eCommerce, WMS, CRM, finance platforms) Guide implementation of integrations using IDocs, APIs, OData, PI/PO and SAP BTP Collaborate with stakeholders to align solutions with digital transformation and cloud strategies Lead architecture governance, including design reviews and solution assurance Support RFP processes, vendor selection and technology decisions Essential Skills for the SAP Retail Architect: Strong experience as an SAP Architect within retail environments Deep knowledge of SAP S/4HANA Retail and supply chain solutions Experience across omnichannel retail architecture and integrated platforms Strong understanding of SAP integration technologies (PI/PO, APIs, SAP BTP) Experience designing enterprise architecture across multiple domains Strong stakeholder engagement and ability to influence at senior level Desirable Skills for the SAP Retail Architect: Experience with SAP CAR, F&R, IBP or APO Exposure to POS, eCommerce and loyalty platforms TOGAF or relevant architecture certifications Experience working within large-scale retail organisations If you are an experienced SAP Architect looking to lead enterprise-level retail transformation within a complex S/4HANA environment, this role offers the opportunity to shape architecture across a major programme.
Apr 01, 2026
Full time
SAP Retail Architect (S/4HANA) Salary: Up to £120,000 + Bonus + Benefits Location: Leeds - Hybrid (3 days per week onsite) Working Hours: 40 hours per week - Full time Job Type: Permanent A globally established organisation is seeking an experienced SAP Retail Architect to lead the design and delivery of enterprise-wide SAP solutions within a large-scale S/4HANA transformation programme. This role will focus on defining and governing end-to-end retail architecture, ensuring solutions are scalable, integrated and aligned to business strategy across complex omnichannel and supply chain environments. Responsibilities for the SAP Retail Architect: Define and lead end-to-end SAP Retail architecture across S/4HANA and integrated platforms Develop and maintain enterprise architecture blueprints across business, application, data and integration layers Design scalable solutions across merchandising, pricing, promotions, inventory and store operations Oversee SAP retail landscapes including S/4HANA Retail, CAR, F&R and POS integrations Define integration strategies across SAP and non-SAP systems (POS, eCommerce, WMS, CRM, finance platforms) Guide implementation of integrations using IDocs, APIs, OData, PI/PO and SAP BTP Collaborate with stakeholders to align solutions with digital transformation and cloud strategies Lead architecture governance, including design reviews and solution assurance Support RFP processes, vendor selection and technology decisions Essential Skills for the SAP Retail Architect: Strong experience as an SAP Architect within retail environments Deep knowledge of SAP S/4HANA Retail and supply chain solutions Experience across omnichannel retail architecture and integrated platforms Strong understanding of SAP integration technologies (PI/PO, APIs, SAP BTP) Experience designing enterprise architecture across multiple domains Strong stakeholder engagement and ability to influence at senior level Desirable Skills for the SAP Retail Architect: Experience with SAP CAR, F&R, IBP or APO Exposure to POS, eCommerce and loyalty platforms TOGAF or relevant architecture certifications Experience working within large-scale retail organisations If you are an experienced SAP Architect looking to lead enterprise-level retail transformation within a complex S/4HANA environment, this role offers the opportunity to shape architecture across a major programme.
Software Developer Ulverston, Cumbria £45,000 + Benefits Our client is a rapidly expanding technology company offering a Cloud-based POS system tailored for small and mid-sized retailers. Their customer portfolio consists of retailers within the outdoor sector, ranging from cycle to equestrian businesses. The company has transformed the UK cycle retail landscape and enabled smaller organisations to compete effectively against larger enterprises. At the outset of international expansion, they have established a strong presence in Ireland, Europe, the USA, and even Australia. This period marks a significant opportunity for new team members. As a result of their continued growth, our client is increasing the size of the Software Development team. We are searching for candidates with exceptional attention to detail who can contribute to the creation of industry-leading solutions throughout product update and release cycles. Responsibilities will include enhancing existing architecture as well as developing new products and features. The team is advancing and expanding its Cloud-based software platform by leveraging modern technologies, including Vue.js 3, .Net Core, Docker, and Azure Cloud. Key Responsibilities: Collaborate within the team to develop industry-leading solutions. Write software that is rigorously tested and complies with our code review standards. Ensure all work adheres to company protocols and is effectively managed through the Jira issue management platform. Work closely with your immediate and cross-functional teams, including QA engineers, product managers, and project managers. Participate in Sprint meetings at head office twice monthly. Maintain a strong focus on best practices, quality, attention to detail, and consistently strive to deliver outstanding results. Support the growth and development of junior team members through guidance and mentorship. Partner with your Line Manager to take ownership of your ongoing personal and professional development, keeping your knowledge and skills current while sharing best practices with colleagues. Essential Skills/Qualifications: Microsoft .Net (including Core, WebAPI, Kestral) C# Azure DevOps, Git, CI/CD pipelines (Azure DevOps, GitHub Actions) JavaScript/TypeScript, HTML, CSS Entity Framework Core, Microsoft SQL Server Strong problem-solving skills and curiosity Solid ICT knowledge (MS Office) Excellent communication and numeracy Ability to meet deadlines under pressure Positive, collaborative attitude; works well independently or in teams Quick learner with new systems Desirable Skills/Qualifications: Skilled in Azure Proficient with Vue.js Experienced in .NET Core Familiar with Docker Hands-on experience with Jira Legacy expertise in VB.NET and ASP Web Forms
Apr 01, 2026
Full time
Software Developer Ulverston, Cumbria £45,000 + Benefits Our client is a rapidly expanding technology company offering a Cloud-based POS system tailored for small and mid-sized retailers. Their customer portfolio consists of retailers within the outdoor sector, ranging from cycle to equestrian businesses. The company has transformed the UK cycle retail landscape and enabled smaller organisations to compete effectively against larger enterprises. At the outset of international expansion, they have established a strong presence in Ireland, Europe, the USA, and even Australia. This period marks a significant opportunity for new team members. As a result of their continued growth, our client is increasing the size of the Software Development team. We are searching for candidates with exceptional attention to detail who can contribute to the creation of industry-leading solutions throughout product update and release cycles. Responsibilities will include enhancing existing architecture as well as developing new products and features. The team is advancing and expanding its Cloud-based software platform by leveraging modern technologies, including Vue.js 3, .Net Core, Docker, and Azure Cloud. Key Responsibilities: Collaborate within the team to develop industry-leading solutions. Write software that is rigorously tested and complies with our code review standards. Ensure all work adheres to company protocols and is effectively managed through the Jira issue management platform. Work closely with your immediate and cross-functional teams, including QA engineers, product managers, and project managers. Participate in Sprint meetings at head office twice monthly. Maintain a strong focus on best practices, quality, attention to detail, and consistently strive to deliver outstanding results. Support the growth and development of junior team members through guidance and mentorship. Partner with your Line Manager to take ownership of your ongoing personal and professional development, keeping your knowledge and skills current while sharing best practices with colleagues. Essential Skills/Qualifications: Microsoft .Net (including Core, WebAPI, Kestral) C# Azure DevOps, Git, CI/CD pipelines (Azure DevOps, GitHub Actions) JavaScript/TypeScript, HTML, CSS Entity Framework Core, Microsoft SQL Server Strong problem-solving skills and curiosity Solid ICT knowledge (MS Office) Excellent communication and numeracy Ability to meet deadlines under pressure Positive, collaborative attitude; works well independently or in teams Quick learner with new systems Desirable Skills/Qualifications: Skilled in Azure Proficient with Vue.js Experienced in .NET Core Familiar with Docker Hands-on experience with Jira Legacy expertise in VB.NET and ASP Web Forms
Identity Engineer Admin Architecture Entra ID Terraform Azure Cloud On Prem Principal Platform & Identity Engineer (Hands-On, Hybrid Architect Role) Location: London / Hybrid Salary: £90,000 + bonus + benefits Industry: Enterprise / Retail / Large-Scale Environment Type: Permanent The Opportunity Are you tired of roles that force you to choose between pure support and pure architecture? This opportunity sits right in the middle . You'll design, build, operate, and evolve a modern enterprise platform, taking full ownership of identity, automation, and infrastructure services across both on-prem and cloud environments. This is a hands-on technical leadership position within a large, high-profile organisation undergoing significant infrastructure transformation over the next 3-5 years. If you want a role where you won't get boxed in, where you can use your breadth across identity, cloud, automation, and infrastructure, this is the one. What You'll Do In this hybrid engineering + architectural role, you will: Own and evolve the enterprise identity & infrastructure strategy Build and deliver roadmaps, principles, guardrails, and operational patterns Lead the design, build and operation of the organisation's next-gen platform Drive adoption of Infrastructure-as-Code and automation (Terraform, Ansible, GitLab) Partner closely with Security and Architecture to ensure a secure, evergreen, resilient platform Act as a senior technical authority during incidents, outages, and complex engineering challenges Support the shift to a modern "as-a-service" infrastructure model Contribute directly to a multi-year transformation across cloud, data centre, identity, and automation This is not a detached architect role, you will stay close to the technology, get hands-on when needed, and influence key strategic decisions. What You Bring You're the ideal fit if you sit between a Senior Engineer and a Technical Architect - someone who can both design and deliver . Essential Skills & Experience Identity (priority area): Strong experience across Entra ID , Active Directory , Azure SSO Conditional Access (must have) App Registrations / Enterprise Applications One Identity Active Roles JIT access, ZTNA concepts, and ideally zScaler Infrastructure & Platform: VMware (VCF ideally) Linux (Ubuntu, RedHat) Microsoft stack Storage, OS, data centre fundamentals Networking (WAN/LAN, routing, firewalls, IDS/IPS, WLAN, load balancing) Automation (non-negotiable): Terraform Ansible GitLab (pipelines, automation, patterns) You're also someone who: Has evolved with the industry - not stuck in on-prem only or cloud-only silos Thinks in terms of platforms, not just ticket queues or pipeline building Can influence and negotiate with senior stakeholders Communicates clearly at both technical and non-technical levels Why This Role Is Different This isn't a siloed identity role. This isn't a PowerPoint architect role. This isn't a narrow engineer role. This is a broad, modern, engineering-led role covering identity, infra, cloud, automation, and platform operations. You'll gain exposure across multiple domains and work in a genuinely collaborative environment where your expertise shapes the future platform. You won't get boxed in here. Want to know more? If you're a Senior Engineer with architectural capability, or a hands-on architect who still enjoys real engineering, apply directly for immediate consideration Identity Engineer Admin Architecture Entra ID Terraform Azure Cloud On Prem RSG Plc is acting as an Employment Agency in relation to this vacancy.
Apr 01, 2026
Full time
Identity Engineer Admin Architecture Entra ID Terraform Azure Cloud On Prem Principal Platform & Identity Engineer (Hands-On, Hybrid Architect Role) Location: London / Hybrid Salary: £90,000 + bonus + benefits Industry: Enterprise / Retail / Large-Scale Environment Type: Permanent The Opportunity Are you tired of roles that force you to choose between pure support and pure architecture? This opportunity sits right in the middle . You'll design, build, operate, and evolve a modern enterprise platform, taking full ownership of identity, automation, and infrastructure services across both on-prem and cloud environments. This is a hands-on technical leadership position within a large, high-profile organisation undergoing significant infrastructure transformation over the next 3-5 years. If you want a role where you won't get boxed in, where you can use your breadth across identity, cloud, automation, and infrastructure, this is the one. What You'll Do In this hybrid engineering + architectural role, you will: Own and evolve the enterprise identity & infrastructure strategy Build and deliver roadmaps, principles, guardrails, and operational patterns Lead the design, build and operation of the organisation's next-gen platform Drive adoption of Infrastructure-as-Code and automation (Terraform, Ansible, GitLab) Partner closely with Security and Architecture to ensure a secure, evergreen, resilient platform Act as a senior technical authority during incidents, outages, and complex engineering challenges Support the shift to a modern "as-a-service" infrastructure model Contribute directly to a multi-year transformation across cloud, data centre, identity, and automation This is not a detached architect role, you will stay close to the technology, get hands-on when needed, and influence key strategic decisions. What You Bring You're the ideal fit if you sit between a Senior Engineer and a Technical Architect - someone who can both design and deliver . Essential Skills & Experience Identity (priority area): Strong experience across Entra ID , Active Directory , Azure SSO Conditional Access (must have) App Registrations / Enterprise Applications One Identity Active Roles JIT access, ZTNA concepts, and ideally zScaler Infrastructure & Platform: VMware (VCF ideally) Linux (Ubuntu, RedHat) Microsoft stack Storage, OS, data centre fundamentals Networking (WAN/LAN, routing, firewalls, IDS/IPS, WLAN, load balancing) Automation (non-negotiable): Terraform Ansible GitLab (pipelines, automation, patterns) You're also someone who: Has evolved with the industry - not stuck in on-prem only or cloud-only silos Thinks in terms of platforms, not just ticket queues or pipeline building Can influence and negotiate with senior stakeholders Communicates clearly at both technical and non-technical levels Why This Role Is Different This isn't a siloed identity role. This isn't a PowerPoint architect role. This isn't a narrow engineer role. This is a broad, modern, engineering-led role covering identity, infra, cloud, automation, and platform operations. You'll gain exposure across multiple domains and work in a genuinely collaborative environment where your expertise shapes the future platform. You won't get boxed in here. Want to know more? If you're a Senior Engineer with architectural capability, or a hands-on architect who still enjoys real engineering, apply directly for immediate consideration Identity Engineer Admin Architecture Entra ID Terraform Azure Cloud On Prem RSG Plc is acting as an Employment Agency in relation to this vacancy.
IAM Engineer Permanent London 2x a week About the Role We are exclusively partnered with a leading retail organisation who are seeking a highly skilled and security-focused Senior IAM Engineer to spearhead the evolution of our identity platforms and core infrastructure. As we transition toward a cloud-native, Entra ID-centric ecosystem, you will take full ownership of modernising our directory services and enterprise baseline.This is a pivotal role for a technical leader who excels in managing hybrid environments while strategically driving the retirement of legacy Active Directory (AD DS) in favor of Microsoft Entra ID and Intune . You will act as the technical authority for identity, ensuring all infrastructure controls are robust, compliant, and strictly aligned with Zero Trust principles.Key Responsibilities Identity & Access Management (IAM): Design and manage hybrid identity configurations, including domain joins, OU/GPO design, and trust relationships. Security Implementation: Maintain SSO, Conditional Access, MFA, and passwordless authentication strategies. Privileged Access: Define and oversee RBAC, PIM, and Just-in-Time (JIT) access for administrative and service accounts. Cloud Migration: Lead the shift from domain-joined/hybrid environments to Entra ID joined, utilizing Windows Autopilot and Intune for lifecycle management. Infrastructure Modernization: Replace legacy GPO-based configurations with Intune configuration profiles and security baselines. Legacy Decommissioning: Plan the phase-out of traditional services such as ADCS, on-prem LDAP applications, and outdated protocols like Kerberos and NTLM. Automation: Streamline operations by automating identity tasks using PowerShell, Microsoft Graph API, and Azure CLI. Governance & Compliance: Ensure all platforms meet hardening standards and assist with audit readiness for frameworks such as ISO 27001, GDPR, or PCI DSS. What We're Looking For Essential Experience: Expertise in Microsoft Identity: Proven track record with Azure Entra ID, Active Directory, and managing hybrid-to-cloud transitions. Device Management: Strong proficiency in Microsoft Intune/Endpoint Manager and modern Windows device transformation. Security Tooling: Hands-on experience deploying PIM, SSPR, and Conditional Access in a production environment. Protocols: Deep understanding of authentication protocols (SAML, OIDC, OAuth2, LDAP) and their cloud-based alternatives. Governance: Experience with Entra ID Governance features, including Access Reviews and Lifecycle Workflows. Automation Skills: Proficient in scripting with PowerShell or Logic Apps to ensure scalable operations. Desirable Experience: Familiarity with Microsoft Purview, Defender for Identity, or Microsoft Sentinel. Background in retiring legacy infrastructure like RADIUS or on-prem file shares. Knowledge of Zero Trust architecture and CIS/NIST compliance baselines. Qualifications & Attributes Experience: 5-10 years within IAM, Windows Infrastructure, or Hybrid Cloud Operations. Education: Bachelor's degree in Computer Science, Cyber Security, or equivalent professional experience. Certifications (Preferred): Microsoft SC-300, SC-100, MD-102, or AZ-104. Soft Skills: An analytical mindset with the ability to lead transformational projects and collaborate effectively across Security and DevOps teams. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Apr 01, 2026
Full time
IAM Engineer Permanent London 2x a week About the Role We are exclusively partnered with a leading retail organisation who are seeking a highly skilled and security-focused Senior IAM Engineer to spearhead the evolution of our identity platforms and core infrastructure. As we transition toward a cloud-native, Entra ID-centric ecosystem, you will take full ownership of modernising our directory services and enterprise baseline.This is a pivotal role for a technical leader who excels in managing hybrid environments while strategically driving the retirement of legacy Active Directory (AD DS) in favor of Microsoft Entra ID and Intune . You will act as the technical authority for identity, ensuring all infrastructure controls are robust, compliant, and strictly aligned with Zero Trust principles.Key Responsibilities Identity & Access Management (IAM): Design and manage hybrid identity configurations, including domain joins, OU/GPO design, and trust relationships. Security Implementation: Maintain SSO, Conditional Access, MFA, and passwordless authentication strategies. Privileged Access: Define and oversee RBAC, PIM, and Just-in-Time (JIT) access for administrative and service accounts. Cloud Migration: Lead the shift from domain-joined/hybrid environments to Entra ID joined, utilizing Windows Autopilot and Intune for lifecycle management. Infrastructure Modernization: Replace legacy GPO-based configurations with Intune configuration profiles and security baselines. Legacy Decommissioning: Plan the phase-out of traditional services such as ADCS, on-prem LDAP applications, and outdated protocols like Kerberos and NTLM. Automation: Streamline operations by automating identity tasks using PowerShell, Microsoft Graph API, and Azure CLI. Governance & Compliance: Ensure all platforms meet hardening standards and assist with audit readiness for frameworks such as ISO 27001, GDPR, or PCI DSS. What We're Looking For Essential Experience: Expertise in Microsoft Identity: Proven track record with Azure Entra ID, Active Directory, and managing hybrid-to-cloud transitions. Device Management: Strong proficiency in Microsoft Intune/Endpoint Manager and modern Windows device transformation. Security Tooling: Hands-on experience deploying PIM, SSPR, and Conditional Access in a production environment. Protocols: Deep understanding of authentication protocols (SAML, OIDC, OAuth2, LDAP) and their cloud-based alternatives. Governance: Experience with Entra ID Governance features, including Access Reviews and Lifecycle Workflows. Automation Skills: Proficient in scripting with PowerShell or Logic Apps to ensure scalable operations. Desirable Experience: Familiarity with Microsoft Purview, Defender for Identity, or Microsoft Sentinel. Background in retiring legacy infrastructure like RADIUS or on-prem file shares. Knowledge of Zero Trust architecture and CIS/NIST compliance baselines. Qualifications & Attributes Experience: 5-10 years within IAM, Windows Infrastructure, or Hybrid Cloud Operations. Education: Bachelor's degree in Computer Science, Cyber Security, or equivalent professional experience. Certifications (Preferred): Microsoft SC-300, SC-100, MD-102, or AZ-104. Soft Skills: An analytical mindset with the ability to lead transformational projects and collaborate effectively across Security and DevOps teams. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Integration Developer - Technical Lead London Hybrid Are you an experienced Integration Developer ready to step into a Technical Lead role where you can shape modern engineering practices, influence architectural direction, and deliver high-impact solutions across a globally recognised consumer brand. We are recruiting for a hands-on, technically strong Integration Developer / Tech Lead to join a growing engineering team and play a key role in transforming a modern digital and operational technology landscape. About the Role As the Integration Developer Technical Lead, you will be responsible for designing, developing, and leading the delivery of integration solutions that connect core business systems, digital products, data services, and cloud platforms. You will own end-to-end integration architecture, champion modern engineering standards, and guide engineers through best practices in API design, cloud-native development, and scalable integration patterns. This is a hands-on leadership role, ideal for someone who enjoys coding, problem-solving, and steering technical direction while mentoring engineers and collaborating with product, data, and platform teams. What You'll Be Doing Lead the design, development, and delivery of integration solutions across a diverse technology ecosystem Develop secure, scalable APIs, services, and messaging-based integrations Champion best practices in engineering, DevOps, automation, testing (TDD) and CI/CD Work closely with architects, digital product and design team, and stakeholders to define integration strategy Provide technical leadership, supporting developers through coaching and code reviews Contribute hands-on to development using modern .NET, cloud, and database technologies Influence and shape cloud-based integration modernisation (Azure preferred) Troubleshoot complex integration issues, ensuring performance, reliability, and data quality Support documentation, standards, and governance for integration patterns Play a key role in solution design for business and digital transformation initiatives We're looking for someone passionate about engineering, integration design, and leading by example. You'll thrive here if you're proactive, collaborative, and comfortable working across multiple systems in a fast-paced environment. Essential skills and experience: Strong background in C# / .NET, API development, and integration technologies Experience designing and delivering integrations using RESTful services, messaging, or service bus patterns Solid understanding of SQL Server, T-SQL, and database performance optimisation Experience working with Azure (Functions, Service Bus, Logic Apps, AKS, or related services) Hands-on experience with CI/CD pipelines, DevOps tooling, automation and testing Ability to lead technical discussions, coach developers, and set engineering standards Experience working in Agile environments Nice to have: Containerisation experience (Docker, Kubernetes) Nice to have messaging integration experience with Kafka or RabbitMQ Exposure to event-driven architectures Experience integrating systems within membership, retail, leisure, or consumer-facing industries Security, identity, or enterprise authentication experience This is a permanent role based in London with a hybrid working model of two to three days in the office based in central London. Salary range £90,000-£110,000. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Apr 01, 2026
Full time
Integration Developer - Technical Lead London Hybrid Are you an experienced Integration Developer ready to step into a Technical Lead role where you can shape modern engineering practices, influence architectural direction, and deliver high-impact solutions across a globally recognised consumer brand. We are recruiting for a hands-on, technically strong Integration Developer / Tech Lead to join a growing engineering team and play a key role in transforming a modern digital and operational technology landscape. About the Role As the Integration Developer Technical Lead, you will be responsible for designing, developing, and leading the delivery of integration solutions that connect core business systems, digital products, data services, and cloud platforms. You will own end-to-end integration architecture, champion modern engineering standards, and guide engineers through best practices in API design, cloud-native development, and scalable integration patterns. This is a hands-on leadership role, ideal for someone who enjoys coding, problem-solving, and steering technical direction while mentoring engineers and collaborating with product, data, and platform teams. What You'll Be Doing Lead the design, development, and delivery of integration solutions across a diverse technology ecosystem Develop secure, scalable APIs, services, and messaging-based integrations Champion best practices in engineering, DevOps, automation, testing (TDD) and CI/CD Work closely with architects, digital product and design team, and stakeholders to define integration strategy Provide technical leadership, supporting developers through coaching and code reviews Contribute hands-on to development using modern .NET, cloud, and database technologies Influence and shape cloud-based integration modernisation (Azure preferred) Troubleshoot complex integration issues, ensuring performance, reliability, and data quality Support documentation, standards, and governance for integration patterns Play a key role in solution design for business and digital transformation initiatives We're looking for someone passionate about engineering, integration design, and leading by example. You'll thrive here if you're proactive, collaborative, and comfortable working across multiple systems in a fast-paced environment. Essential skills and experience: Strong background in C# / .NET, API development, and integration technologies Experience designing and delivering integrations using RESTful services, messaging, or service bus patterns Solid understanding of SQL Server, T-SQL, and database performance optimisation Experience working with Azure (Functions, Service Bus, Logic Apps, AKS, or related services) Hands-on experience with CI/CD pipelines, DevOps tooling, automation and testing Ability to lead technical discussions, coach developers, and set engineering standards Experience working in Agile environments Nice to have: Containerisation experience (Docker, Kubernetes) Nice to have messaging integration experience with Kafka or RabbitMQ Exposure to event-driven architectures Experience integrating systems within membership, retail, leisure, or consumer-facing industries Security, identity, or enterprise authentication experience This is a permanent role based in London with a hybrid working model of two to three days in the office based in central London. Salary range £90,000-£110,000. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Enterprise AI Architect (Industry-Focused) Role Purpose Lead customer conversations and architect enterprise AI foundation stacks Stitch enterprise AI architecture & solutions, set up governance & LLMOps/MLOps Train talent convert prioritized use cases into MVPs across one or more of Retail, CPG, Travel-Transportation-Hospitality (TTH), Life Sciences Health Care, Manufacturing and Education sectors click apply for full job details
Mar 31, 2026
Contractor
Enterprise AI Architect (Industry-Focused) Role Purpose Lead customer conversations and architect enterprise AI foundation stacks Stitch enterprise AI architecture & solutions, set up governance & LLMOps/MLOps Train talent convert prioritized use cases into MVPs across one or more of Retail, CPG, Travel-Transportation-Hospitality (TTH), Life Sciences Health Care, Manufacturing and Education sectors click apply for full job details
Identity Engineer Admin Architecture Entra ID Terraform Azure Cloud On Prem Principal Platform & Identity Engineer (Hands-On, Hybrid Architect Role) Location: London / Hybrid Salary: £90,000 + bonus + benefits Industry: Enterprise / Retail / Large-Scale Environment Type: Permanent The Opportunity Are you tired of roles that force you to choose between pure support and pure architect click apply for full job details
Mar 28, 2026
Full time
Identity Engineer Admin Architecture Entra ID Terraform Azure Cloud On Prem Principal Platform & Identity Engineer (Hands-On, Hybrid Architect Role) Location: London / Hybrid Salary: £90,000 + bonus + benefits Industry: Enterprise / Retail / Large-Scale Environment Type: Permanent The Opportunity Are you tired of roles that force you to choose between pure support and pure architect click apply for full job details
Job Opportunity: Pre Sales Lead Drive transformation. Shape smarter energy. Empower change. Are you energised by solving complex problems, working closely with customers, and helping an entire industry transition away from outdated systems? We're looking for a Pre Sales Lead who thrives at the intersection of technology, consulting, and strategy. In this role, you'll partner with energy retailers to design solutions that modernise operations, unlock measurable value, and support the global transition to cleaner, smarter energy. The Role As our Pre Sales Lead, you'll become a trusted advisor to prospective and existing customers - deeply understanding their challenges and translating their needs into tailored, future ready software solutions. You will play a pivotal role in the technical side of the sales process, helping organisations re imagine what's possible beyond legacy platforms. Your Impact Will Include: Leading discovery workshops to uncover customer pain points and translate them into actionable solution designs. Shaping tender and proposal responses , providing thoughtful technical and strategic input for RFPs. Acting as the voice of the customer , sharing insights with internal teams to inform product strategy. Supporting commercial negotiations , ensuring solutions are both feasible and value rich. Providing market intelligence , feeding insights from the competitive landscape back into sales and product thinking. Demonstrating measurable outcomes , using data to prove the value of the platform and influence key decision makers. About You You're consultative by nature - able to simplify the complex, build strong relationships, and guide customers through high stakes decisions. You understand the energy industry inside out, especially the world of billing, metering, and settlements . You'll be a great fit if you have: Deep experience within the energy retail ecosystem A background in enterprise software sales, consulting, or advising Excellent communication skills across both technical and senior business audiences A data driven, analytical mindset High emotional intelligence and a collaborative approach Comfort operating in dynamic, fast paced environments A genuine passion for renewable energy and the global energy transition What Will Set You Apart While not essential, the following will give you an edge: Experience selling SaaS solutions in the energy sector • A background in software architecture or technical solution design • Direct experience working with or within a scale energy retailer Why This Role Matters The energy industry is undergoing its biggest transformation in decades. The decisions you influence and the solutions you help shape will have a real impact - enabling retailers to modernise, operate more efficiently, and contribute to a more sustainable future. If you're excited by solving big problems, influencing strategy, and helping clients move confidently into the future, this role is for you. Interested? Let's talk. Apply now or reach out directly for a confidential conversation.
Mar 20, 2026
Full time
Job Opportunity: Pre Sales Lead Drive transformation. Shape smarter energy. Empower change. Are you energised by solving complex problems, working closely with customers, and helping an entire industry transition away from outdated systems? We're looking for a Pre Sales Lead who thrives at the intersection of technology, consulting, and strategy. In this role, you'll partner with energy retailers to design solutions that modernise operations, unlock measurable value, and support the global transition to cleaner, smarter energy. The Role As our Pre Sales Lead, you'll become a trusted advisor to prospective and existing customers - deeply understanding their challenges and translating their needs into tailored, future ready software solutions. You will play a pivotal role in the technical side of the sales process, helping organisations re imagine what's possible beyond legacy platforms. Your Impact Will Include: Leading discovery workshops to uncover customer pain points and translate them into actionable solution designs. Shaping tender and proposal responses , providing thoughtful technical and strategic input for RFPs. Acting as the voice of the customer , sharing insights with internal teams to inform product strategy. Supporting commercial negotiations , ensuring solutions are both feasible and value rich. Providing market intelligence , feeding insights from the competitive landscape back into sales and product thinking. Demonstrating measurable outcomes , using data to prove the value of the platform and influence key decision makers. About You You're consultative by nature - able to simplify the complex, build strong relationships, and guide customers through high stakes decisions. You understand the energy industry inside out, especially the world of billing, metering, and settlements . You'll be a great fit if you have: Deep experience within the energy retail ecosystem A background in enterprise software sales, consulting, or advising Excellent communication skills across both technical and senior business audiences A data driven, analytical mindset High emotional intelligence and a collaborative approach Comfort operating in dynamic, fast paced environments A genuine passion for renewable energy and the global energy transition What Will Set You Apart While not essential, the following will give you an edge: Experience selling SaaS solutions in the energy sector • A background in software architecture or technical solution design • Direct experience working with or within a scale energy retailer Why This Role Matters The energy industry is undergoing its biggest transformation in decades. The decisions you influence and the solutions you help shape will have a real impact - enabling retailers to modernise, operate more efficiently, and contribute to a more sustainable future. If you're excited by solving big problems, influencing strategy, and helping clients move confidently into the future, this role is for you. Interested? Let's talk. Apply now or reach out directly for a confidential conversation.
Manpower are currently seeking an interim IT Procurement Portfolio Lead, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 6 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 100,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Key Accountabilities: Partner with Tech foundation Leadership team to understand the business needs, bring deep expertise and insights and develop procurement sourcing strategy and supplier relationship management strategy. Connect strategy & execution aligned to Unilever Compass, Global Divisions, Functions & Markets goals and priorities, aligned with Procurement Lighthouse Strategy and GDT Strategy. Deliver against financial targets and other KPIs (including value delivery) as per business plan objectives, accountable for delivery of results from all markets across the globe, PMUs, Divisions and functions globally. Develop and drive vendor rationalization in the set Portfolio at global level and market level by closely working with regional procurement leads, Enterprise Architect team, Product domain owners and Mirai Program Team. Lead a geographically dispersed team to inspire, develop, and support our people, deliver results, and create and promote a healthy business culture. As a member of Global IT procurement leadership team, he/she will be accountable to support to build the talent pipeline, nurture the TWGH culture towards Team Vision and Mission. Lead rigorous execution of the priorities and transformation initiatives across the globe. Ensure Portfolio fundamentals (i.e. data consistency, data insights, recurring stakeholder communications, contracts, etc.) are all put in place Experience Required: 12+ years of IT procurement experience, including proven and deep experience in software strategic sourcing Strategic sourcing, portfolio strategy expertise, with experience in managing complex portfolio/category, at global or multi-regional level Expert in negotiation and contracting Understanding of supply market, value chain, and FMCG knowledge. Knowledge of Cloud Computing, Network, Infrastructure, portfolios and supply markets would be a strong plus. Experience in strategic supplier relationship management. Experience with Microsoft, Google, ServiceNow and Oracle is a plus Experience on large-scale project management Demonstrated and proven leadership capabilities to lead a virtual global team Experience in shaping and leading transformational business process reengineering, with experience driving Change Management initiatives. Knowledge of and passion for sustainability, including social sustainability General Skills & Competencies A thought leader A collaborative team player Being able to work with strategic suppliers in an open and truly partnership approach, while still strongly representing Unilever's interests Ability to work under pressure and in a complex global environment balancing a broad spectrum of stakeholder requirements Comfortable working in conditions of ambiguity, and leading through constant change Able to create and drive adoption and execution of a shared vision and strategy for change. Ability to interact with senior stakeholders effectively and efficiently to understand their needs and deliver effective balanced solutions Delivers change whilst managing the interface between "day to day" and improvement projects. Passion for continuous improvement Fluent in English, strong verbal and written communication skills, including creation and delivery of effective presentations High financial and business acumen Strong in selling ideas and concepts Inspiring, motivational, and accountable people leader, able to lead remote and cross-cultural teams and connect people and ideas Strong in project and time management for complex global projects Stakeholder management and people skills Passion and practical creativity Tenacious and resilient in the pursuit of challenging goals Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
Mar 09, 2026
Seasonal
Manpower are currently seeking an interim IT Procurement Portfolio Lead, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 6 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to 100,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Key Accountabilities: Partner with Tech foundation Leadership team to understand the business needs, bring deep expertise and insights and develop procurement sourcing strategy and supplier relationship management strategy. Connect strategy & execution aligned to Unilever Compass, Global Divisions, Functions & Markets goals and priorities, aligned with Procurement Lighthouse Strategy and GDT Strategy. Deliver against financial targets and other KPIs (including value delivery) as per business plan objectives, accountable for delivery of results from all markets across the globe, PMUs, Divisions and functions globally. Develop and drive vendor rationalization in the set Portfolio at global level and market level by closely working with regional procurement leads, Enterprise Architect team, Product domain owners and Mirai Program Team. Lead a geographically dispersed team to inspire, develop, and support our people, deliver results, and create and promote a healthy business culture. As a member of Global IT procurement leadership team, he/she will be accountable to support to build the talent pipeline, nurture the TWGH culture towards Team Vision and Mission. Lead rigorous execution of the priorities and transformation initiatives across the globe. Ensure Portfolio fundamentals (i.e. data consistency, data insights, recurring stakeholder communications, contracts, etc.) are all put in place Experience Required: 12+ years of IT procurement experience, including proven and deep experience in software strategic sourcing Strategic sourcing, portfolio strategy expertise, with experience in managing complex portfolio/category, at global or multi-regional level Expert in negotiation and contracting Understanding of supply market, value chain, and FMCG knowledge. Knowledge of Cloud Computing, Network, Infrastructure, portfolios and supply markets would be a strong plus. Experience in strategic supplier relationship management. Experience with Microsoft, Google, ServiceNow and Oracle is a plus Experience on large-scale project management Demonstrated and proven leadership capabilities to lead a virtual global team Experience in shaping and leading transformational business process reengineering, with experience driving Change Management initiatives. Knowledge of and passion for sustainability, including social sustainability General Skills & Competencies A thought leader A collaborative team player Being able to work with strategic suppliers in an open and truly partnership approach, while still strongly representing Unilever's interests Ability to work under pressure and in a complex global environment balancing a broad spectrum of stakeholder requirements Comfortable working in conditions of ambiguity, and leading through constant change Able to create and drive adoption and execution of a shared vision and strategy for change. Ability to interact with senior stakeholders effectively and efficiently to understand their needs and deliver effective balanced solutions Delivers change whilst managing the interface between "day to day" and improvement projects. Passion for continuous improvement Fluent in English, strong verbal and written communication skills, including creation and delivery of effective presentations High financial and business acumen Strong in selling ideas and concepts Inspiring, motivational, and accountable people leader, able to lead remote and cross-cultural teams and connect people and ideas Strong in project and time management for complex global projects Stakeholder management and people skills Passion and practical creativity Tenacious and resilient in the pursuit of challenging goals Additional Information Kingston working environment: Contractors who are based at Kingston will be eligible to get free parking at a local carpark There is a Unilever Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products. A canteen A Gym is available for use on the Ground Floor (with subscription). Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.
