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Customer Data Analytics - Senior Consultant Why Join frog? Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. frog Data Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI - through the lense of customer experience. You'll work at the intersection our solutions focus on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you're passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference. An Overview Of The Role We are seeking a skilled Senior Consultant with hands-on experience helping organisations deliver value within customer, marketing or commercial domains through data and insights. The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, digital, and commercial sectors. Additionally, the candidate should have strong project management and people management skills. What We Look For We are seeking a skilled Senior Consultant experienced in one or more data-related roles-such as Data Analyst, Data Scientist, Data Architect, or Data Strategist. You will have a combination of some of the following personal and professional attributes: CX Data & Insights SME - Hands-on experience working with data within behaviour analytics, marketing, CRM, commercial, web, CDPs or product analytics with core focus in customer experience. Familiar with a range of 1st, 2nd and 3rd party data sources - including transactional/EPOS, digital, retailer, social, loyalty etc Delivery Excellence - Experience developing and implementing insight solutions, MarTech / data driven CX solutions or ML/AL solutions. Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions. Data Visualisation Experience - Utilise visualisation tools such as Power BI or Tableau to present data insights effectively. Cloud expertise - Knowledge of cloud platforms (e.g. AWS, GCP, Azure) and tools for data analytics or data science, and experience with data modelling and data management Collaborative team player- Collaborate with cross-functional teams to understand business challenges and create valuables products/solutions Excellent Communicator - Strong written communication, presentation and data driven storytelling skills, with the ability to communicate complex ideas clearly to stakeholders Innovative Mind - A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space It Would Be a Bonus If You Have Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector). Familiarity with Agentic AI Client delivery experience (for either internal or external customers) Familiarity with data analytics tools or programming languages (such as Python, SQL or R) Familiarity with ethical considerations and best practices in data analytics, AI and data science. People Manager -People management skills, including mentoring, guiding, and developing junior team members. Need To Know We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

About the role As a Strategy Consultant, you'll help organisations identify growth opportunities, develop new ventures, and become more innovative, efficient, and data-enabled. You'll work at the intersection of business, technology, and design, bridging human insights, commercial goals, and technical feasibility. This is a mid-level role for a "doer"- someone ready to execute research, synthesise complex data, and support strategic direction. You'll work alongside senior leads who'll give you the safety net to take risks and the space to grow. We are a data and tech-native, people-centric and outcome-focused strategic advisory team. Our engagements range from pure technology advisory engagements to more business-focused projects and typically cover topics like: Digital, data, technology & AI strategies Digital Portfolio Management Digital business models definitions Generative AI business value explorations and prototyping Enterprise Architecture Capability assessments Operating model renewals C-level advisory on varying strategic topics Skills & Requirements What we're looking for: Methodology - You're familiar with a range of research methodologies and analytical frameworks, building strength in strategy creation "best practices". You know how to capture notes effectively and organise secondary research. Project hygiene - You maintain strong work velocity and are reliable. If a task is off-schedule, you raise the alarm early and proactively help find a solution. Commercial awareness - You enjoy analysing and understanding how companies operate. You ask questions about the client's business strategy and brand, and contribute to internal conversations that challenge assumptions. Communication - You're comfortable explaining technology and strategy concepts to people outside your discipline. Embrace AI - You're constantly learning and pushing the boundaries of how you use AI to support your work and disrupt your own ways of thinking and doing. Curiosity over ego - You approach disagreement with empathy and curiosity. Your goal is to find the best solution. Collaborative by nature - You work in the open, sharing and sparring with colleagues. You value bringing diverse perspectives to your work and strive to create inclusive environments where everyone can bring their Continuous learning - You look for opportunities to learn from other teams and projects. You're interested in advancing our internal capabilities and ways of working. Bonus - Experience contributing to business development (proposals, pitches) or external marketing (blogs, talks). What you'll do Multi-perspective thinking - You'll approach complex problems from multiple angles, drawing insights from diverse sources including consumers, market trends and technical constraints, collaborating daily with tech and data colleagues, ensuring that decisions are technically feasible and commercially viable. Turn insights into opportunities: You'll support the planning and execution of research. You'll be moderating straightforward interviews and testing sessions, capturing raw data and turning it into meaning, helping design and facilitate collaborative workshops enabling the team to move from observation to insight to opportunity. Analytical rigour and creative thinking - You'll balance data-driven insights with intuitive problem-solving, switching fluidly between analytical and creative modes to drive innovation forward Early and iterative validation - You'll embrace prototyping throughout the development process, using appropriate fidelity levels to test assumptions early, learn quickly, and refine concepts based on real feedback Strategic project management - You'll support in managing exploratory and bespoke innovation projects, where the path isn't predetermined, coordinating diverse stakeholders and perspectives while maintaining momentum, clarity and focus even when working in uncertain territory. Client Engagement: You'll actively build relationships with client-side practitioners to understand their technical environment, brand and pain points. Next steps - who you'll meet and for what We aim to make the process clear, human, and respectful of your time: Recruiter screen (30m) - with someone from our People Team Skills-based interview (60m) - with 2 team members from our Futurice team Ways of working & values interview (45m) - with a cross-functional duo. What Futurice Offers You We use a transparent salary model based on your skills, responsibilities, and impact. The salary band for this role is £45,000 - £55,000 depending on experience. We also believe in care, trust, transparency, and continuous improvement. Here's what that looks like in practice: A supportive, values-driven team culture where individuality is celebrated. A personal learning budget (£1200/year), mentoring, and knowledge-sharing sessions. Flexible, remote-first working with colleagues across the UK and EU. Private health insurance (WPA), pension contributions (6%+), and wellbeing support (£50> 25 days holiday + bank holidays + your birthday off - increasing by 1 day per year after 3 years' service (capped at 30). A tiered parental leave policy (16 weeks maternity, 4 weeks partner, full pay depending on tenure). EV salary sacrifice scheme (depending on tenure). What's it like to work here Ever since Futurice was founded, we've focused on creating a workplace people genuinely enjoy, Mondays included. We've built a welcoming culture where trust, kindness, and well-being matter as much as great work. Our atmosphere is open and warm, whether you're in the office or working remotely. You'll quickly feel part of the community where coffee chats, virtual fikas, or after-work hangouts happen naturally. Because our culture is shaped by all of us, every day, you'll have an opportunity to influence how we work, connect, and evolve as a community Across countries, teams, and time zones, everyone brings their own character, helping shape how we work, connect, and evolve together. At Futurice, new joiners aren't expected to fit into a mold. Come as you are, whatever your background. We believe in the power of different perspectives, and diversity is a key part of our success at delivering customer value when they trust us with some of their most challenging and inspiring challenges. You can read more about our DE&I commitment here. Please note: Unfortunately we won't be able to offer visa sponsorship for this role.

Overview The Oracle Fusion Financials & PPM Consultant plays a key role in implementing, configuring, and supporting Oracle Cloud Financials and Project Portfolio Management modules. This role partners closely with Finance, Project Management, and IT stakeholders to deliver optimized business processes, ensure system stability, and drive successful end-to-end Oracle Cloud transformations. Start 10th of February - initially six months Must be able to travel to Stevenage or Warwick approx. once a week as a rule of thumb Inside IR35 - so paid through an umbrella At least one full-cycle Oracle Fusion Cloud implementation in Financials or PPM (both are preferred) Key Responsibilities Business Analysis & Solution Design Conduct requirement-gathering workshops with Finance and PMO teams. Map business processes to Oracle Cloud best practices. Support solution architect to develop High level design document (HLD), that defines SI implementation scope Prepare functional design documents (FDDs), configuration workbooks, test scripts, and training materials. Recommend process improvements across R2R, P2P, O2C, and PPM cycles. Implementation & Configuration Support the SI with configuration and support modules such as GL, AP, AR, FA, CM, Project Financial Management (PFM), Project Costing, Project Billing, Project Contracts and Tax. Lead the data migration and implementation of accounting rules, subledger accounting (SLA), cash management, and financial reporting structures. Testing & Deployment Lead SIT, support UAT, and coordinate defect resolution. Validate integrations, data migration, and reporting outputs. Support cutover planning, go-live readiness, and hypercare. Support & Troubleshooting Provide post-implementation support for Financials and PPM modules. Resolve functional issues, raise and manage Oracle SRs, and track quarterly patch impacts. Monitor system performance and ensure compliance with internal controls. Integrations, Reporting & Data Collaborate with technical teams on integrations using OIC, REST/SOAP APIs, and third-party systems. Support FBDI/ADFdi templates for data loads. Build and validate OTBI, BI Publisher, and Smart View reports for Finance and Projects. Required Skills & Qualifications Functional Expertise: Strong hands-on experience with Oracle Fusion Financials (GL, AP, AR, FA, CM). Solid understanding of Oracle PPM modules (Costing, Billing, Contracts, Project Financials). Knowledge of accounting principles, project accounting, revenue recognition, and financial controls. Familiarity with enterprise processes such as R2R, P2P, O2C, and project lifecycle management. Technical Awareness (Preferred): Basic SQL knowledge. Experience with OTBI, BIP, FBDI, and ADFdi. Understanding of OIC integrations and web services. Professional Skills: Strong communication and stakeholder-management abilities. Analytical mindset with excellent problem-solving skills. Ability to work independently and collaborate across Finance, PMO, and IT teams. Experience: 3 - 10+ years of Oracle ERP experience. At least one full-cycle Oracle Fusion Cloud implementation in Financials or PPM (both preferred). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 20 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Overview The Oracle Fusion Financials & PPM Consultant plays a key role in implementing, configuring, and supporting Oracle Cloud Financials and Project Portfolio Management modules. This role partners closely with Finance, Project Management, and IT stakeholders to deliver optimized business processes, ensure system stability, and drive successful end-to-end Oracle Cloud transformations. Start 10th of February - initially six months Must be able to travel to Stevenage or Warwick approx. once a week as a rule of thumb Inside IR35 - so paid through an umbrella At least one full-cycle Oracle Fusion Cloud implementation in Financials or PPM (both are preferred) Key Responsibilities Business Analysis & Solution Design Conduct requirement-gathering workshops with Finance and PMO teams. Map business processes to Oracle Cloud best practices. Support solution architect to develop High level design document (HLD), that defines SI implementation scope Prepare functional design documents (FDDs), configuration workbooks, test scripts, and training materials. Recommend process improvements across R2R, P2P, O2C, and PPM cycles. Implementation & Configuration Support the SI with configuration and support modules such as GL, AP, AR, FA, CM, Project Financial Management (PFM), Project Costing, Project Billing, Project Contracts and Tax. Lead the data migration and implementation of accounting rules, subledger accounting (SLA), cash management, and financial reporting structures. Testing & Deployment Lead SIT, support UAT, and coordinate defect resolution. Validate integrations, data migration, and reporting outputs. Support cutover planning, go-live readiness, and hypercare. Support & Troubleshooting Provide post-implementation support for Financials and PPM modules. Resolve functional issues, raise and manage Oracle SRs, and track quarterly patch impacts. Monitor system performance and ensure compliance with internal controls. Integrations, Reporting & Data Collaborate with technical teams on integrations using OIC, REST/SOAP APIs, and third-party systems. Support FBDI/ADFdi templates for data loads. Build and validate OTBI, BI Publisher, and Smart View reports for Finance and Projects. Required Skills & Qualifications Functional Expertise: Strong hands-on experience with Oracle Fusion Financials (GL, AP, AR, FA, CM). Solid understanding of Oracle PPM modules (Costing, Billing, Contracts, Project Financials). Knowledge of accounting principles, project accounting, revenue recognition, and financial controls. Familiarity with enterprise processes such as R2R, P2P, O2C, and project lifecycle management. Technical Awareness (Preferred): Basic SQL knowledge. Experience with OTBI, BIP, FBDI, and ADFdi. Understanding of OIC integrations and web services. Professional Skills: Strong communication and stakeholder-management abilities. Analytical mindset with excellent problem-solving skills. Ability to work independently and collaborate across Finance, PMO, and IT teams. Experience: 3 - 10+ years of Oracle ERP experience. At least one full-cycle Oracle Fusion Cloud implementation in Financials or PPM (both preferred). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 20 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Job DescriptionAt Zendesk, we're revolutionising what's possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We're leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a Senior Solutions Consultant you'll be at the forefront of transforming how leading brands leverage Zendesk's AI-powered platform. As a trusted advisor and technical thought leader, you'll take the lead in navigating complex customer challenges and deliver innovative, scalable solutions that turn ambitious goals into measurable results. Working closely with Sales, Product, Engineering, and Customer Success, you'll architect strategies that drive operational excellence, empower customer growth, and set new standards for service in a rapidly evolving landscape. What You'll Be Doing: Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness assessments, and design tailored demos, and proofs of value that demonstrate Zendesk's differentiated value. Architect AI-driven CX & ES solutions: Translate advanced AI/ML capabilities (such as automation, conversational bots, predictive analytics, and orchestration) into clear, business-focused narratives for diverse audiences from IT to the C-suite. Drive technical strategy through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable seamless workflows and automation. Collaborate & influence: Work cross-functionally to align customer needs with Zendesk's product roadmap, influence future innovations, and ensure a unified go-to-market strategy. Measure & optimise impact: Use Zendesk analytics and AI performance metrics (sentiment analysis, ticket deflection, time-to-resolution) to demonstrate ROI and inform continuous improvement. Champion AI adoption: Collaborate with Customer Success to drive AI adoption through value realisation initiatives and continued promotion of new AI capabilities. Stay ahead of the curve: Continuously build your expertise in AI, automation, and evolving CX and ES technologies, sharing insights that position Zendesk as a market thought leader. What You Bring: 5+ years of presales or solutions consulting experience in SaaS, CX, or enterprise software environments. Strong knowledge of web/scripting technologies and SaaS architectures. Proven experience designing and executing customer pilots and proofs of concept that demonstrate business value. Deep understanding of AI technologies (LLMs, ChatGPT, NLP, MCP automation frameworks) and their practical applications in CX. Expertise in one or more of the following domains: CCaaS, Customer Service software, ITSM, Business Intelligence, Workforce Management, or Integration & Middleware. Strong analytical and storytelling abilities. Able to connect technical capabilities to strategic business impact. Excellent interpersonal, communication, presentation, and writing skills. Bachelor's degree or equivalent work experience (graduate degree a plus). Willingness and ability to travel as required Who You Are: Strategic & consultative: You think beyond features. Framing solutions around measurable customer outcomes. Technically fluent: You have a deep curiosity for how AI and automation are reshaping customer experience. Collaborative influencer: You work seamlessly across functions, aligning teams and earning stakeholder trust. Customer-obsessed: You listen deeply, empathise authentically, and design with the customer at the centre. Analytical storyteller: You turn data and metrics into compelling business insights. Innovative problem solver: You approach challenges creatively leveraging technology to unlock new opportunities and value. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary The role of Technical Consultant within CDW Professional Services is to consult, design, plan and implement complex technical projects. To work closely with the Principal Technical Consultants and other technical teams. The Technical Consultant will also support the Sales and Solutions teams to provide the technical expertise required to close sales opportunities and propose the current plan to better serve our customers. This will typically involve technical presentations, solution demonstrations, solution design/configuration, proposals, bid response documentation, Statement of Work creation, time and material estimates and validation, HLD and LLD documentation - all whilst ensuring the highest level of quality assurance. Be eligible for Security Clearance and adhere to CDW policies and GDPR Best practices. What you will do Acts as a mentor and technical escalation point in all areas where they are considered a subject matter expert, providing expert-level knowledge in respect to issue resolution, standards, design, best practice, delivering quality and reference target architectures. Work closely with Account Managers, Project Managers, Solution Architects, Customers and other teams as required. Design and deliver implementation services across a wide range of clients and technologies. Creation of technical documentation as and when required. Low Level Designs Diagrams Statement of Works (SoW) Creation and presentation of customer facing documentation Renew/upgrade required certifications Works with clients on assigned projects to identify commercially viable, technical solutions to business problems and streamlining of business process. On behalf of a client and CDW, takes responsibility for ensuring that assigned projects are executed and completed within agreed time, quality, scope and costs parameters and that an appropriate level of governance is applied to maintain and manage risks, changes and issues. Accountable as a lead technical role in one or more projects on which they are assigned, ensuring that solutions are adequately captured in a Statement of Work or Project Initiation Document, analysed, designed and delivered to recognised industry or CDW best practices. Assist in the design of Proof-of-Concept scenarios, Type Approval activities in the CDW labs and for a client's needs Help in the creation of test type documentation and test scenarios. Ensures personal objectives and set KPI targets are met or exceeded. Proactively questions and evaluates existing systems, standards, documentation and procedures and makes recommendations for improvement. What we expect of you Palo Alto FortiGate Traditional Nexus Cisco Catalyst Deep understanding of TCP/IP protocols and fundamentals of networking equivalent to CCNP level. Strong hardware, switching and routing experience in Datacentre and Enterprise Networks. Strong understanding in Palo Alto or FortiGate Firewalls Excellent documentation skills to create Test Plan documents, Visio diagrams along with other documentation skills like statement of works. Desirable Skills Cisco SDA Cisco ACI Juniper Cisco Wireless Network performance monitoring and packet capture and analysis. Network automation knowledge including using API, Programming, Scripting and Orchestration skills Essential Certifications Cisco Wireless (CCNP) Cisco Networking (CCNP) Desirable Certifications Fortinet NSE Palo Alto PCNSE Checkpoint CCSE CCNP Enterprise Essential Attributes Quality focused with excellent attention to detail Methodical & analytically minded Results-oriented with a track record of success for achieving and exceeding sales goals Experience and ability to develop and build relationships with a range of stakeholders Strategic thinker and exceptional executor of global strategies We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

Aker Systems was founded in 2017 by a team of experienced technology professionals who recognised an opportunity to provide highly secure enterprise data platforms to large organisations. Aker builds and operates ground-breaking, ultra-secure, high performance, cloud-based data infrastructure for the enterprise. Our proprietary technology solutions drive performance and reduce costs while helping click apply for full job details

Senior Data Platform Consultant (Databricks) Department: Data Platforms Employment Type: Full Time Location: Bristol, UK Compensation: £78,000 - £95,000 / year Description Please note: We use banding codes (e.g., C1, C2, C3, S1, S2, S3 ) to reflect different levels of experience and competency within each job title. These bands range from 1 to 3, with higher numbers indicating more senior roles. While the job title remains the same, the responsibilities and expectations vary by band, so we encourage candidates to read the role description carefully and apply for the banding that best aligns with their experience and career stage. A few application tips Clear, specific examples of your work and impact Relevant experience aligned with the role's focus A thoughtful response to any application questions A resume that highlights both what you did and why it mattered If you're unsure whether your background is the "perfect fit," we still encourage you to apply. We value potential and growth just as much as experience. Why this role exists As Snap continues to scale, clients are investing heavily in modern data platforms built on Databricks. We're supporting increasingly complex programmes, from enterprise migrations to capability wide Databricks enablement and we're expanding our Databricks practice to meet this demand. We're looking for a Senior Data Platform Consultant with strong Databricks experience to join our Delivery team. This role is ideal for someone who enjoys shaping platform strategy, leading team delivery, and enabling others to grow their technical skills. You'll join a supportive, collaborative team where everyone's perspective is valued. If you enjoy helping clients unlock the value of their data through modern engineering and thoughtful leadership, we'd love to hear from you. You'll also lead the design and delivery of complex Databricks based analytics platform solutions, while helping shape Snap's growing Databricks capability. We're looking for someone with strong Databricks expertise, collaborative leadership skills and the ability to shape client outcomes. You might be a great fit if you have: Deep, hands on experience with Databricks, including: Lakeflow Jobs and Lakeflow Declarative Pipelines Autoloader and similar spark structured streaming patterns PySpark and Spark SQL Implementing CICD pipelines using Databricks Asset Bundles Unity Catalog and data governance including attribute based access controls Strong knowledge of Python and SQL Experience deploying and managing Databricks workspaces with IaC tools such as Terraform Strong experience in at least one cloud platform (Azure, GCP, AWS) Experience with enterprise extraction tools such as Fivetran, HVR and Azure Data Factory and their integration with a Databricks platform Experience leading large, complex data platform deliveries Strong architectural thinking across ingestion, transformation, modelling, orchestration and governance Clear communication skills and confidence working with a range of stakeholders A practical, outcomes focused approach that connects technical delivery to business value This role might not be the right fit if you're looking for: A purely hands-on engineering role without strategic or client-facing elements

Job Title: OpenShift Architect Location: Sheffield, UK (2-3 Days Onsite) Job Type: Contract Inside IR35 Role This is a hybrid architect/engineer role requiring deep, hands-on expertise across the OpenShift platform. The successful candidate will play a key role in designing, building, and embedding enterprise solutions and business processes on our new OpenShift platform click apply for full job details

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary The role of Technical Consultant within CDW Professional Services is to consult, design, plan and implement complex technical projects. To work closely with the Principal Technical Consultants and other technical teams. The Technical Consultant will also support the Sales and Solutions teams to provide the technical expertise required to close sales opportunities and propose the current plan to better serve our customers. This will typically involve technical presentations, solution demonstrations, solution design/configuration, proposals, bid response documentation, Statement of Work creation, time and material estimates and validation, HLD and LLD documentation - all whilst ensuring the highest level of quality assurance. Be eligible for Security Clearance and adhere to CDW policies and GDPR Best practices. What you will do Acts as a mentor and technical escalation point in all areas where they are considered a subject matter expert, providing expert-level knowledge in respect to issue resolution, standards, design, best practice, delivering quality and reference target architectures. Work closely with Account Managers, Project Managers, Solution Architects, Customers and other teams as required. Design and deliver implementation services across a wide range of clients and technologies. Creation of technical documentation as and when required. Low Level Designs Diagrams Statement of Works (SoW) Creation and presentation of customer facing documentation Renew/upgrade required certifications Works with clients on assigned projects to identify commercially viable, technical solutions to business problems and streamlining of business process. On behalf of a client and CDW, takes responsibility for ensuring that assigned projects are executed and completed within agreed time, quality, scope and costs parameters and that an appropriate level of governance is applied to maintain and manage risks, changes and issues. Accountable as a lead technical role in one or more projects on which they are assigned, ensuring that solutions are adequately captured in a Statement of Work or Project Initiation Document, analysed, designed and delivered to recognised industry or CDW best practices. Assist in the design of Proof-of-Concept scenarios, Type Approval activities in the CDW labs and for a client's needs Help in the creation of test type documentation and test scenarios. Ensures personal objectives and set KPI targets are met or exceeded. Proactively questions and evaluates existing systems, standards, documentation and procedures and makes recommendations for improvement. What we expect of you Palo Alto FortiGate Traditional Nexus Cisco Catalyst Deep understanding of TCP/IP protocols and fundamentals of networking equivalent to CCNP level. Strong hardware, switching and routing experience in Datacentre and Enterprise Networks. Strong understanding in Palo Alto or FortiGate Firewalls Excellent documentation skills to create Test Plan documents, Visio diagrams along with other documentation skills like statement of works. Desirable Skills Cisco SDA Cisco ACI Juniper Cisco Wireless Network performance monitoring and packet capture and analysis. Network automation knowledge including using API, Programming, Scripting and Orchestration skills Essential Certifications Cisco Wireless (CCNP) Cisco Networking (CCNP) Desirable Certifications Fortinet NSE Palo Alto PCNSE Checkpoint CCSE CCNP Enterprise Essential Attributes Quality focused with excellent attention to detail Methodical & analytically minded Results-oriented with a track record of success for achieving and exceeding sales goals Experience and ability to develop and build relationships with a range of stakeholders Strategic thinker and exceptional executor of global strategies We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary The role of Technical Consultant within CDW Professional Services is to consult, design, plan and implement complex technical projects. To work closely with the Principal Technical Consultants and other technical teams. The Technical Consultant will also support the Sales and Solutions teams to provide the technical expertise required to close sales opportunities and propose the current plan to better serve our customers. This will typically involve technical presentations, solution demonstrations, solution design/configuration, proposals, bid response documentation, Statement of Work creation, time and material estimates and validation, HLD and LLD documentation - all whilst ensuring the highest level of quality assurance. Be eligible for Security Clearance and adhere to CDW policies and GDPR Best practices. What you will do Acts as a mentor and technical escalation point in all areas where they are considered a subject matter expert, providing expert-level knowledge in respect to issue resolution, standards, design, best practice, delivering quality and reference target architectures. Work closely with Account Managers, Project Managers, Solution Architects, Customers and other teams as required. Design and deliver implementation services across a wide range of clients and technologies. Creation of technical documentation as and when required. Low Level Designs Diagrams Statement of Works (SoW) Creation and presentation of customer facing documentation Renew/upgrade required certifications Works with clients on assigned projects to identify commercially viable, technical solutions to business problems and streamlining of business process. On behalf of a client and CDW, takes responsibility for ensuring that assigned projects are executed and completed within agreed time, quality, scope and costs parameters and that an appropriate level of governance is applied to maintain and manage risks, changes and issues. Accountable as a lead technical role in one or more projects on which they are assigned, ensuring that solutions are adequately captured in a Statement of Work or Project Initiation Document, analysed, designed and delivered to recognised industry or CDW best practices. Assist in the design of Proof-of-Concept scenarios, Type Approval activities in the CDW labs and for a client's needs Help in the creation of test type documentation and test scenarios. Ensures personal objectives and set KPI targets are met or exceeded. Proactively questions and evaluates existing systems, standards, documentation and procedures and makes recommendations for improvement. What we expect of you Palo Alto FortiGate Traditional Nexus Cisco Catalyst Deep understanding of TCP/IP protocols and fundamentals of networking equivalent to CCNP level. Strong hardware, switching and routing experience in Datacentre and Enterprise Networks. Strong understanding in Palo Alto or FortiGate Firewalls Excellent documentation skills to create Test Plan documents, Visio diagrams along with other documentation skills like statement of works. Desirable Skills Cisco SDA Cisco ACI Juniper Cisco Wireless Network performance monitoring and packet capture and analysis. Network automation knowledge including using API, Programming, Scripting and Orchestration skills Essential Certifications Cisco Wireless (CCNP) Cisco Networking (CCNP) Desirable Certifications Fortinet NSE Palo Alto PCNSE Checkpoint CCSE CCNP Enterprise Essential Attributes Quality focused with excellent attention to detail Methodical & analytically minded Results-oriented with a track record of success for achieving and exceeding sales goals Experience and ability to develop and build relationships with a range of stakeholders Strategic thinker and exceptional executor of global strategies We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.

About Us Join a team of brilliant minds and hardcore engineers dedicated to solving some of the most challenging problems in software engineering today. We offer a unique opportunity to work on algorithmically intensive, design-heavy projects that are novel and groundbreaking. If you're an excellent problem solver motivated by tackling complex challenges, and you thrive on innovation and collaboration, we'd love to have you on board. How to Know If You're the Right Fit If you're driven by complex challenges and excited by the prospect of working with cutting edge technologies, this role is for you. We're looking for individuals who are not just engineers but innovators-those who are eager to collaborate with the best minds in the industry and make a significant impact on the future of technology. Why This Role Is Exciting Work with the Best: Collaborate with some of the brightest engineers and researchers in the industry. Innovative Challenges: Tackle projects that require deep algorithmic thinking and advanced design. Impactful Work: Contribute directly to the development of technologies that push the boundaries of what's possible. Collaborative Environment: Partner with leading developers and researchers shaping the future of decentralized technologies. Responsibilities Algorithm and System Design: Develop and implement efficient algorithms and complex data structures. Design scalable, high performance systems and components. Innovate solutions for new and novel technical challenges. Software Development: Build and enhance high throughput, low latency systems. Implement advanced networking layers and protocols. Optimize software for performance, scalability, and reliability. Collaboration and Leadership: Work closely with industry leading developers and researchers. Participate in code reviews, architecture discussions, and collaborative problem solving sessions. Mentor and guide junior engineers within the team. Research and Innovation: Stay abreast of emerging technologies and industry trends. Contribute to research initiatives and publish findings where applicable. Experiment with new tools and technologies to push the boundaries of what's possible. Skills and Qualifications Technical Expertise: Exceptional problem solving skills with a passion for tackling complex, algorithmic challenges. Strong experience in software development. Familiarity with Rust, GO, or C# is a plus but not mandatory. Deep understanding of software architecture, design patterns, and system design principles. Experience with distributed systems, networking, or low level programming is advantageous. Personal Attributes: Entrepreneurial mindset with a drive to innovate and take ownership of projects. Ability to work independently in a fast paced, dynamic environment. Excellent communication and teamwork skills. Experience: Several years of professional experience in software engineering. Proven track record of solving complex technical problems and delivering high quality solutions. Opportunities Collaborate with Leading Organizations: Work alongside the best developers and organizations in the industry (Ethereum Foundation, Starknet, Gnosis, and many others). Innovate in a Non Boring Environment: Dive into projects that are new and novel-not your typical enterprise tasks. Be at the forefront of technological innovation in the industry. Examples of Projects You Might Work On Designing and implementing new consensus algorithms. Optimizing virtual machines or compilers for better performance. Implementing advanced P2P networking protocols for high performance distributed systems. Developing efficient data structures for state representation in distributed systems. Contributing to open source projects and publishing innovative research. Developing SDKs for the best DevEx in the industry. Perks and Benefits Global and diverse workforce: You'll work with people from various backgrounds and cultures. Learning and development: You'll work on innovative, challenging projects and have access to experts and mentors to enhance your skills. Career growth: Access to training, mentorship, and opportunities to contribute to open source initiatives. Global events and conferences: Opportunities to attend the industry events. Collaborative and innovative culture: We foster teamwork and encourage new ideas. Our Commitment to Diversity At Nethermind, we celebrate diversity and are committed to creating an inclusive environment for all team members. We believe a variety of perspectives drives innovation and leads to better solutions for the blockchain community. Ready to Join Us? If you're passionate about blockchain and eager to make an impact, we'd love to hear from you. Click Apply for this job to start your journey with Nethermind.

Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary The role of Technical Consultant within CDW Professional Services is to consult, design, plan and implement complex technical projects. To work closely with the Principal Technical Consultants and other technical teams. The Technical Consultant will also support the Sales and Solutions teams to provide the technical expertise required to close sales opportunities and propose the current plan to better serve our customers. This will typically involve technical presentations, solution demonstrations, solution design/configuration, proposals, bid response documentation, Statement of Work creation, time and material estimates and validation, HLD and LLD documentation - all whilst ensuring the highest level of quality assurance. Be eligible for Security Clearance and adhere to CDW policies and GDPR Best practices. What you will do Acts as a mentor and technical escalation point in all areas where they are considered a subject matter expert, providing expert-level knowledge in respect to issue resolution, standards, design, best practice, delivering quality and reference target architectures. Work closely with Account Managers, Project Managers, Solution Architects, Customers and other teams as required. Design and deliver implementation services across a wide range of clients and technologies. Creation of technical documentation as and when required. Low Level Designs Diagrams Statement of Works (SoW) Creation and presentation of customer facing documentation Renew/upgrade required certifications Works with clients on assigned projects to identify commercially viable, technical solutions to business problems and streamlining of business process. On behalf of a client and CDW, takes responsibility for ensuring that assigned projects are executed and completed within agreed time, quality, scope and costs parameters and that an appropriate level of governance is applied to maintain and manage risks, changes and issues. Accountable as a lead technical role in one or more projects on which they are assigned, ensuring that solutions are adequately captured in a Statement of Work or Project Initiation Document, analysed, designed and delivered to recognised industry or CDW best practices. Assist in the design of Proof-of-Concept scenarios, Type Approval activities in the CDW labs and for a client's needs Help in the creation of test type documentation and test scenarios. Ensures personal objectives and set KPI targets are met or exceeded. Proactively questions and evaluates existing systems, standards, documentation and procedures and makes recommendations for improvement. What we expect of you Palo Alto FortiGate Traditional Nexus Cisco Catalyst Deep understanding of TCP/IP protocols and fundamentals of networking equivalent to CCNP level. Strong hardware, switching and routing experience in Datacentre and Enterprise Networks. Strong understanding in Palo Alto or FortiGate Firewalls Excellent documentation skills to create Test Plan documents, Visio diagrams along with other documentation skills like statement of works. Desirable Skills Cisco SDA Cisco ACI Juniper Cisco Wireless Network performance monitoring and packet capture and analysis. Network automation knowledge including using API, Programming, Scripting and Orchestration skills Essential Certifications Cisco Wireless (CCNP) Cisco Networking (CCNP) Desirable Certifications Fortinet NSE Palo Alto PCNSE Checkpoint CCSE CCNP Enterprise Essential Attributes Quality focused with excellent attention to detail Methodical & analytically minded Results-oriented with a track record of success for achieving and exceeding sales goals Experience and ability to develop and build relationships with a range of stakeholders Strategic thinker and exceptional executor of global strategies We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.