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Customer Success Manager - Healthcare & Life Sciences
DXC Technology Inc.
Job Description: At DXC we are seeking a high-potential, ambitious Account Director / Customer Success Manager to lead the growth of our Consulting and Engineering Services (CES) business across NHS England, multiple NHS Trusts, and to establish a strategic foothold within the UK Life Sciences and Pharmaceutical sector. This is a strategic growth role with full revenue responsibility for a $30M+ portfolio, combining account expansion within NHS clients and greenfield market entry into Life Sciences and Pharma organisations. The role requires a consulting-led sales approach focused on identifying and solving critical client challenges across clinical systems, enterprise platforms, applications, data, and digital engineering. The successful candidate will build trusted relationships across NHS England transformation programmes and Trust-level leadership, while simultaneously developing new logo opportunities within Life Sciences and Pharma. They will lead with consulting to discover client problems, shape transformation programmes, and position CES as a strategic partner in delivering measurable healthcare and business outcomes. This role is ideally suited to a mid-career, highly motivated individual eager to step into a major account leadership position, with clear progression toward senior leadership roles. Key Responsibilities P&L Ownership and Account Leadership Own and grow a Healthcare and Life Sciences portfolio with full responsibility for $30M+ revenue Develop and execute strategic account plans aligned to NHS England transformation priorities and Trust-level digital roadmaps Drive year-on-year revenue growth through a combination of account expansion, consulting-led engagements, and new logo acquisition Maintain disciplined pipeline coverage, forecasting accuracy, and revenue performance Act as the senior commercial leader for CES across assigned accounts NHS England and NHS Trust Growth and Transformation Build deep relationships with NHS England transformation leadership, Integrated Care Systems (ICS), and NHS Trust CIO and digital leadership teams Align CES services to key NHS priorities including digital transformation, platform modernisation, data integration, operational efficiency, and patient outcome improvement Identify and originate consulting engagements that lead to larger transformation programmes Expand CES footprint across enterprise applications, digital engineering, data platforms, and consulting services Position CES as a trusted transformation partner supporting NHS digital and operational objectives Life Sciences and Pharma - Greenfield Market Entry Lead new logo acquisition efforts across UK Life Sciences and Pharmaceutical organisations Develop and execute a market entry strategy to establish CES presence in this sector Build senior relationships with CIO, CTO, Digital, R&D, and Manufacturing technology leaders Identify opportunities aligned to enterprise applications, digital engineering, data platforms, AI, and consulting services Create consulting-led entry points that establish credibility and expand into long-term strategic engagements Consulting-Led Sales and Opportunity Origination Lead discovery-based client engagements focused on understanding business, clinical, and technology challenges Shape consulting engagements and transformation programmes aligned to client strategic priorities Position CES offerings across key service areas including: Enterprise Platforms including ServiceNow, Oracle, and Boomi Application Development, Modernisation, and DevSecOps Observability and Performance Engineering including Dynatrace Data Engineering, Data Platforms, Analytics, and Artificial Intelligence Digital Engineering and Consulting Services Collaborate with consulting, solution architecture, delivery, and partner teams to shape and win complex deals Client Relationship and Stakeholder Engagement Build trusted advisor relationships with senior stakeholders across NHS England, NHS Trusts, and Life Sciences organisations Develop deep understanding of client operating models, regulatory environments, and transformation priorities Act as the primary commercial leader and escalation point for CES within assigned accounts Ensure strong alignment between client expectations and delivery execution Pipeline, Governance, and Sales Excellence Maintain a high-quality pipeline sufficient to deliver sustained growth Operate with strong qualification discipline and structured opportunity governance Lead deal strategy, value positioning, and win strategy execution Ensure alignment with internal governance, commercial standards, and delivery capability Required Experience and Qualifications Experience in IT Services, Consulting, or Digital Transformation sales, account leadership, or consulting roles Experience working with NHS England, NHS Trusts, or broader UK healthcare ecosystem strongly preferred Experience or strong interest in developing business within Life Sciences and Pharmaceutical sectors Demonstrated success in originating and growing new business opportunities Experience positioning enterprise applications, digital engineering, data, or consulting services Experience owning or contributing to significant revenue portfolios and pipeline targets Strong commercial acumen and sales discipline Personal Profile Highly ambitious and motivated, with strong desire for career progression into senior leadership Consultative mindset with ability to uncover and shape client transformation opportunities Entrepreneurial approach, particularly in developing greenfield markets Resilient and performance-driven, with strong ownership mentality Credible and confident engaging senior client executives Strong personal drive, discipline, and accountability for results Strategic Importance of the Role This is a critical strategic role supporting CES growth across the UKI Healthcare sector and establishing a new and significant presence within Life Sciences and Pharma. The successful candidate will play a central role in expanding CES market share, building strategic client relationships, and delivering sustained revenue growth. This position offers a clear pathway toward senior account leadership, portfolio leadership, and broader commercial executive roles within the organisation. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available.
Mar 02, 2026
Full time
Job Description: At DXC we are seeking a high-potential, ambitious Account Director / Customer Success Manager to lead the growth of our Consulting and Engineering Services (CES) business across NHS England, multiple NHS Trusts, and to establish a strategic foothold within the UK Life Sciences and Pharmaceutical sector. This is a strategic growth role with full revenue responsibility for a $30M+ portfolio, combining account expansion within NHS clients and greenfield market entry into Life Sciences and Pharma organisations. The role requires a consulting-led sales approach focused on identifying and solving critical client challenges across clinical systems, enterprise platforms, applications, data, and digital engineering. The successful candidate will build trusted relationships across NHS England transformation programmes and Trust-level leadership, while simultaneously developing new logo opportunities within Life Sciences and Pharma. They will lead with consulting to discover client problems, shape transformation programmes, and position CES as a strategic partner in delivering measurable healthcare and business outcomes. This role is ideally suited to a mid-career, highly motivated individual eager to step into a major account leadership position, with clear progression toward senior leadership roles. Key Responsibilities P&L Ownership and Account Leadership Own and grow a Healthcare and Life Sciences portfolio with full responsibility for $30M+ revenue Develop and execute strategic account plans aligned to NHS England transformation priorities and Trust-level digital roadmaps Drive year-on-year revenue growth through a combination of account expansion, consulting-led engagements, and new logo acquisition Maintain disciplined pipeline coverage, forecasting accuracy, and revenue performance Act as the senior commercial leader for CES across assigned accounts NHS England and NHS Trust Growth and Transformation Build deep relationships with NHS England transformation leadership, Integrated Care Systems (ICS), and NHS Trust CIO and digital leadership teams Align CES services to key NHS priorities including digital transformation, platform modernisation, data integration, operational efficiency, and patient outcome improvement Identify and originate consulting engagements that lead to larger transformation programmes Expand CES footprint across enterprise applications, digital engineering, data platforms, and consulting services Position CES as a trusted transformation partner supporting NHS digital and operational objectives Life Sciences and Pharma - Greenfield Market Entry Lead new logo acquisition efforts across UK Life Sciences and Pharmaceutical organisations Develop and execute a market entry strategy to establish CES presence in this sector Build senior relationships with CIO, CTO, Digital, R&D, and Manufacturing technology leaders Identify opportunities aligned to enterprise applications, digital engineering, data platforms, AI, and consulting services Create consulting-led entry points that establish credibility and expand into long-term strategic engagements Consulting-Led Sales and Opportunity Origination Lead discovery-based client engagements focused on understanding business, clinical, and technology challenges Shape consulting engagements and transformation programmes aligned to client strategic priorities Position CES offerings across key service areas including: Enterprise Platforms including ServiceNow, Oracle, and Boomi Application Development, Modernisation, and DevSecOps Observability and Performance Engineering including Dynatrace Data Engineering, Data Platforms, Analytics, and Artificial Intelligence Digital Engineering and Consulting Services Collaborate with consulting, solution architecture, delivery, and partner teams to shape and win complex deals Client Relationship and Stakeholder Engagement Build trusted advisor relationships with senior stakeholders across NHS England, NHS Trusts, and Life Sciences organisations Develop deep understanding of client operating models, regulatory environments, and transformation priorities Act as the primary commercial leader and escalation point for CES within assigned accounts Ensure strong alignment between client expectations and delivery execution Pipeline, Governance, and Sales Excellence Maintain a high-quality pipeline sufficient to deliver sustained growth Operate with strong qualification discipline and structured opportunity governance Lead deal strategy, value positioning, and win strategy execution Ensure alignment with internal governance, commercial standards, and delivery capability Required Experience and Qualifications Experience in IT Services, Consulting, or Digital Transformation sales, account leadership, or consulting roles Experience working with NHS England, NHS Trusts, or broader UK healthcare ecosystem strongly preferred Experience or strong interest in developing business within Life Sciences and Pharmaceutical sectors Demonstrated success in originating and growing new business opportunities Experience positioning enterprise applications, digital engineering, data, or consulting services Experience owning or contributing to significant revenue portfolios and pipeline targets Strong commercial acumen and sales discipline Personal Profile Highly ambitious and motivated, with strong desire for career progression into senior leadership Consultative mindset with ability to uncover and shape client transformation opportunities Entrepreneurial approach, particularly in developing greenfield markets Resilient and performance-driven, with strong ownership mentality Credible and confident engaging senior client executives Strong personal drive, discipline, and accountability for results Strategic Importance of the Role This is a critical strategic role supporting CES growth across the UKI Healthcare sector and establishing a new and significant presence within Life Sciences and Pharma. The successful candidate will play a central role in expanding CES market share, building strategic client relationships, and delivering sustained revenue growth. This position offers a clear pathway toward senior account leadership, portfolio leadership, and broader commercial executive roles within the organisation. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available.
Head of Sales - EMEA
Rescale
Rescale is pioneering the future of engineering and scientific discovery. As the leader in digital engineering, we're transforming how products are developed-through intelligent automation, applied AI, data management, and the integration of the world's largest network of engineering and R&D applications. Joining Rescale means becoming part of a diverse, collaborative, and mission-driven team that's unlocking faster innovation across industries like aerospace, energy, life sciences, and manufacturing. We're solving complex challenges that traditional HPC can't-and we're seeking passionate, curious minds to help build the next wave of breakthroughs. We are seeking a Head of Sales to lead our EMEA Team. You Will Work on and Impact: Driving enterprise sales at strategic and named accounts and attaining quarterly and annual Regional quota. Develop sales strategy and plans for assigned account group. Our Leaders carry a $1.5M - $2M roll-up quota per Enterprise rep. Exhibiting ethical and effective leadership. You are not only strategic, but a great mentor and coach. Building, growing and maintaining a high-performance team of Account Executives. Our Directors know how to select the best talent and set them up for success. Build a prospecting strategy for new sales opportunities; build short-term and long-term WIP to support adequate forecast and therefore achieve quota. Our Directors will be responsible for driving 30% net new logo business wins and 70% expansion of accounts to hit quota. Engage and provide sales consulting to executives and senior business leaders to influence investment in the Rescale technology. While you will have a 2:1 resource ratio to our pre-sales engineers, we deeply educate our sales teams so that they can have technical conversations with all customer points of contact. Build strong and effective relationships with key partners and internal Rescale teams. Coordinate activities with other organizations within the company and key partners required to execute sales strategy. Entrepreneurial self-starters flourish here. What we're looking for Minimum of 7+ years' experience in a related sales management position with a record of success in quota attainment at large accounts. You already have experience being a Sales Leader in an organization that was in the faze of rapid scale and growth. Experience hiring and building teams. CRM system experience (i.e. Salesforce). Advanced problem-solving skills. Ability to build one on one relationships with customers and identify their business needs. Advanced organizational, interpersonal, and presentation skills. Advanced written and verbal communication skills. Advanced negotiation skills. Naturally persuasive and persistent to achieve goals. General computer skills in Microsoft Word, Excel, PowerPoint, and the G Suite of products. Industry experience is a bonus point. About your team at Rescale and who you will work with: Team: You will work closely with our Sales team, Solution Engineers, and Product team as you collaborate cross-functionally to deliver customer requests. Rescale is an equal opportunities employer and welcomes applications from all qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. As part of our standard hiring process for new employees, employment with Rescale will be contingent upon successful completion of a comprehensive background check.
Mar 01, 2026
Full time
Rescale is pioneering the future of engineering and scientific discovery. As the leader in digital engineering, we're transforming how products are developed-through intelligent automation, applied AI, data management, and the integration of the world's largest network of engineering and R&D applications. Joining Rescale means becoming part of a diverse, collaborative, and mission-driven team that's unlocking faster innovation across industries like aerospace, energy, life sciences, and manufacturing. We're solving complex challenges that traditional HPC can't-and we're seeking passionate, curious minds to help build the next wave of breakthroughs. We are seeking a Head of Sales to lead our EMEA Team. You Will Work on and Impact: Driving enterprise sales at strategic and named accounts and attaining quarterly and annual Regional quota. Develop sales strategy and plans for assigned account group. Our Leaders carry a $1.5M - $2M roll-up quota per Enterprise rep. Exhibiting ethical and effective leadership. You are not only strategic, but a great mentor and coach. Building, growing and maintaining a high-performance team of Account Executives. Our Directors know how to select the best talent and set them up for success. Build a prospecting strategy for new sales opportunities; build short-term and long-term WIP to support adequate forecast and therefore achieve quota. Our Directors will be responsible for driving 30% net new logo business wins and 70% expansion of accounts to hit quota. Engage and provide sales consulting to executives and senior business leaders to influence investment in the Rescale technology. While you will have a 2:1 resource ratio to our pre-sales engineers, we deeply educate our sales teams so that they can have technical conversations with all customer points of contact. Build strong and effective relationships with key partners and internal Rescale teams. Coordinate activities with other organizations within the company and key partners required to execute sales strategy. Entrepreneurial self-starters flourish here. What we're looking for Minimum of 7+ years' experience in a related sales management position with a record of success in quota attainment at large accounts. You already have experience being a Sales Leader in an organization that was in the faze of rapid scale and growth. Experience hiring and building teams. CRM system experience (i.e. Salesforce). Advanced problem-solving skills. Ability to build one on one relationships with customers and identify their business needs. Advanced organizational, interpersonal, and presentation skills. Advanced written and verbal communication skills. Advanced negotiation skills. Naturally persuasive and persistent to achieve goals. General computer skills in Microsoft Word, Excel, PowerPoint, and the G Suite of products. Industry experience is a bonus point. About your team at Rescale and who you will work with: Team: You will work closely with our Sales team, Solution Engineers, and Product team as you collaborate cross-functionally to deliver customer requests. Rescale is an equal opportunities employer and welcomes applications from all qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. As part of our standard hiring process for new employees, employment with Rescale will be contingent upon successful completion of a comprehensive background check.
Director, New Business
Veson Nautical
Director, New Business Who We Are: Veson Nautical empowers the global maritime industry to navigate complexity on all sides of the trade. Veson's platform combines AI-driven workflows, trusted data, and seamless collaboration, to deliver the insight and context needed for confident, competitive decision making. Shaped by decades of innovation and deep client partnership, Veson has become the industry standard for propelling maritime commerce-supporting the full freight contract lifecycle across chartering, operations, finance, and analytics. The Opportunity: The Director of New Business is responsible for leading a team of Account Executives focused on acquiring new logo accounts within Maritime, Freight, and Banking. This role sets the strategic direction for new business development, ensures rigorous execution of sales methodology, and drives consistent quota attainment across the team. Success is measured by new logo revenue, pipeline growth, and the team's ability to establish Veson Nautical as a trusted partner in key accounts. Key Responsibilities Lead, coach, and develop a team of Account Executives to consistently exceed new business sales targets Foster a culture of accountability, urgency, and customer centricity through regular 1:1s, pipeline reviews, and performance management Own team strategy for pipeline generation, prospecting campaigns, and account acquisition with accurate forecasting and pipeline reporting to senior leadership Drive adoption and monitor compliance of MEDDPICC methodology across all sales stages, ensuring opportunities are maintained in Salesforce Support the team on objection handling and advanced selling techniques Collaborate with Marketing and Lead Generation to create targeted campaigns for high-value prospects, leveraging TAM analysis Partner with internal stakeholders (Solutions Consulting, Product, Client Services) to position solutions effectively and provide feedback on client needs Participate in strategic customer meetings and provide executive-level oversight of key opportunities, including deal strategy and contract negotiations Ensure the team leverages sales tools (Salesforce, ZoomInfo, LinkedIn Sales Navigator) to enhance efficiency Work with Customer Success and Implementation teams to ensure smooth client onboarding Represent Veson Nautical at industry events, building relationships within target verticals and maintaining competitive intelligence Serve as a trusted advisor to prospective clients, aligning solutions to business challenges Qualifications Demonstrated success leading new business acquisition teams in complex SaaS or enterprise software environments Proven track record exceeding quotas and driving growth in multi-product sales cycles Strong background in territory design, prospecting strategies, and pipeline management Experience with sales methodologies such as MEDDPICC, Challenger, or Solution Selling Advanced proficiency with Salesforce and sales productivity tools; strong analytical and forecasting capabilities Exceptional communication and executive presence with ability to engage at C-level Skilled negotiator capable of closing large, multi-stakeholder transactions Proven ability to inspire, coach, and lead high-performing sales teams across regions Strong organizational skills with ability to balance strategic leadership with hands on execution High cultural awareness and experience leading across global time zones Maritime, shipping, or commodity trading industry experience highly desirable Willingness to travel up to % to support team development and strategic client meetings We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. While we try to be thorough with our job descriptions, not everything about you as a candidate can be condensed into a list of bullet points. More About Veson We are a team of multi cultural, multi disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts. Veson Nautical is a successful, rapidly growing global software company. Our clients are the world's leading commercial maritime owners, operators and commodity trading companies. Veson's solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in Singapore, Tokyo, London, Houston and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.
Mar 01, 2026
Full time
Director, New Business Who We Are: Veson Nautical empowers the global maritime industry to navigate complexity on all sides of the trade. Veson's platform combines AI-driven workflows, trusted data, and seamless collaboration, to deliver the insight and context needed for confident, competitive decision making. Shaped by decades of innovation and deep client partnership, Veson has become the industry standard for propelling maritime commerce-supporting the full freight contract lifecycle across chartering, operations, finance, and analytics. The Opportunity: The Director of New Business is responsible for leading a team of Account Executives focused on acquiring new logo accounts within Maritime, Freight, and Banking. This role sets the strategic direction for new business development, ensures rigorous execution of sales methodology, and drives consistent quota attainment across the team. Success is measured by new logo revenue, pipeline growth, and the team's ability to establish Veson Nautical as a trusted partner in key accounts. Key Responsibilities Lead, coach, and develop a team of Account Executives to consistently exceed new business sales targets Foster a culture of accountability, urgency, and customer centricity through regular 1:1s, pipeline reviews, and performance management Own team strategy for pipeline generation, prospecting campaigns, and account acquisition with accurate forecasting and pipeline reporting to senior leadership Drive adoption and monitor compliance of MEDDPICC methodology across all sales stages, ensuring opportunities are maintained in Salesforce Support the team on objection handling and advanced selling techniques Collaborate with Marketing and Lead Generation to create targeted campaigns for high-value prospects, leveraging TAM analysis Partner with internal stakeholders (Solutions Consulting, Product, Client Services) to position solutions effectively and provide feedback on client needs Participate in strategic customer meetings and provide executive-level oversight of key opportunities, including deal strategy and contract negotiations Ensure the team leverages sales tools (Salesforce, ZoomInfo, LinkedIn Sales Navigator) to enhance efficiency Work with Customer Success and Implementation teams to ensure smooth client onboarding Represent Veson Nautical at industry events, building relationships within target verticals and maintaining competitive intelligence Serve as a trusted advisor to prospective clients, aligning solutions to business challenges Qualifications Demonstrated success leading new business acquisition teams in complex SaaS or enterprise software environments Proven track record exceeding quotas and driving growth in multi-product sales cycles Strong background in territory design, prospecting strategies, and pipeline management Experience with sales methodologies such as MEDDPICC, Challenger, or Solution Selling Advanced proficiency with Salesforce and sales productivity tools; strong analytical and forecasting capabilities Exceptional communication and executive presence with ability to engage at C-level Skilled negotiator capable of closing large, multi-stakeholder transactions Proven ability to inspire, coach, and lead high-performing sales teams across regions Strong organizational skills with ability to balance strategic leadership with hands on execution High cultural awareness and experience leading across global time zones Maritime, shipping, or commodity trading industry experience highly desirable Willingness to travel up to % to support team development and strategic client meetings We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. While we try to be thorough with our job descriptions, not everything about you as a candidate can be condensed into a list of bullet points. More About Veson We are a team of multi cultural, multi disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts. Veson Nautical is a successful, rapidly growing global software company. Our clients are the world's leading commercial maritime owners, operators and commodity trading companies. Veson's solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in Singapore, Tokyo, London, Houston and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.
Principal Customer Success Manager
OUTREACH
About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimize performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role The Principal Customer Success Manager is a senior individual contributor responsible for driving outcomes across a focused portfolio of Outreach's most strategic customers in the region (3-5 accounts). In addition to owning these high value relationships, the Lead CSM acts as a senior peer within the Customer Success team - helping elevate standards, support account strategy, and mentor others. This is not a people management role, but it carries influence, accountability, and regional leadership responsibility. This role combines strategic account ownership with team impact, operating as a trusted partner to both customers and internal stakeholders. Location London (hybrid with 2 days in office each week). Your Daily Adventures Will Include Own Strategic Customer Outcomes Manage a focused book of 3-5 high value, complex accounts Develop and evolve outcome based success plans aligned to customer business objectives and renewal timelines Drive sustained adoption of Outreach across teams and workflows Identify leading indicators of risk and expansion, embedding renewal readiness into ongoing engagement Partner closely with Client Account Executives to shape retention and growth strategy while they lead commercial conversations Drive AI Adoption & Workflow Evolution Guide customers in embedding Outreach's AI capabilities into daily revenue workflows Analyse AI usage patterns and workflow data to identify optimisation, efficiency, and expansion opportunities Translate AI driven productivity gains into measurable business impact (pipeline velocity, rep productivity, forecasting accuracy, win rates) Support customers in redesigning elements of their revenue processes to fully leverage automation and agentic capabilities Stay ahead of evolving AI features and proactively advise customers on adoption pathways Lead Complex Stakeholder Environments Build and maintain multi threaded relationships across key stakeholders Navigate varying priorities across Sales, RevOps, Enablement, and leadership Maintain clarity and alignment on shared success criteria Serve as a consistent, credible advisor throughout the customer journey Elevate the Team Act as a senior peer and mentor within the Customer Success team Support colleagues in shaping account strategy and preparing executive facing business reviews Share best practices, playbooks, and insights across the region Provide early visibility on emerging risks or patterns across strategic accounts Partner with the regional CS leader to improve consistency, operating rhythm, and performance standards Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Coordinate with Product, Support, Sales, and Marketing to maximise customer experience Represent the voice of strategic customers internally Help influence improvements in product positioning and workflow enablement based on customer insight Our Vision of You Significant experience (typically 7-10+ years) in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven success managing complex or strategic accounts with measurable retention outcomes Strong commercial awareness and ability to influence renewal strategy without directly owning pricing Experience driving adoption of AI enabled or automation driven platforms Strong understanding of modern revenue processes and go to market workflows Demonstrated ability to mentor or coach peers in a professional setting High emotional intelligence and ability to build trusted relationships across stakeholder levels Ability to influence without direct authority Strong communication skills, able to tailor messaging to different audiences Self motivated with a strong sense of ownership and collaborative accountability Comfortable operating in ambiguity and helping bring clarity to others How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes a monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Feb 28, 2026
Full time
About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team Customer Success at Outreach exists to drive measurable business outcomes by embedding Outreach into the core revenue workflows of our customers. We partner strategically across Sales, RevOps, Enablement, and Leadership teams to remove barriers to adoption, optimize performance, and support long term retention and growth. Our focus is not only customer satisfaction - it is operational impact. We align cross functional stakeholders internally and externally to ensure Outreach drives real business results. The Role The Principal Customer Success Manager is a senior individual contributor responsible for driving outcomes across a focused portfolio of Outreach's most strategic customers in the region (3-5 accounts). In addition to owning these high value relationships, the Lead CSM acts as a senior peer within the Customer Success team - helping elevate standards, support account strategy, and mentor others. This is not a people management role, but it carries influence, accountability, and regional leadership responsibility. This role combines strategic account ownership with team impact, operating as a trusted partner to both customers and internal stakeholders. Location London (hybrid with 2 days in office each week). Your Daily Adventures Will Include Own Strategic Customer Outcomes Manage a focused book of 3-5 high value, complex accounts Develop and evolve outcome based success plans aligned to customer business objectives and renewal timelines Drive sustained adoption of Outreach across teams and workflows Identify leading indicators of risk and expansion, embedding renewal readiness into ongoing engagement Partner closely with Client Account Executives to shape retention and growth strategy while they lead commercial conversations Drive AI Adoption & Workflow Evolution Guide customers in embedding Outreach's AI capabilities into daily revenue workflows Analyse AI usage patterns and workflow data to identify optimisation, efficiency, and expansion opportunities Translate AI driven productivity gains into measurable business impact (pipeline velocity, rep productivity, forecasting accuracy, win rates) Support customers in redesigning elements of their revenue processes to fully leverage automation and agentic capabilities Stay ahead of evolving AI features and proactively advise customers on adoption pathways Lead Complex Stakeholder Environments Build and maintain multi threaded relationships across key stakeholders Navigate varying priorities across Sales, RevOps, Enablement, and leadership Maintain clarity and alignment on shared success criteria Serve as a consistent, credible advisor throughout the customer journey Elevate the Team Act as a senior peer and mentor within the Customer Success team Support colleagues in shaping account strategy and preparing executive facing business reviews Share best practices, playbooks, and insights across the region Provide early visibility on emerging risks or patterns across strategic accounts Partner with the regional CS leader to improve consistency, operating rhythm, and performance standards Collaborate Cross Functionally Partner with Professional Services on onboarding and value acceleration Coordinate with Product, Support, Sales, and Marketing to maximise customer experience Represent the voice of strategic customers internally Help influence improvements in product positioning and workflow enablement based on customer insight Our Vision of You Significant experience (typically 7-10+ years) in Customer Success, Account Management, or a related SaaS role supporting complex software and business transformation Proven success managing complex or strategic accounts with measurable retention outcomes Strong commercial awareness and ability to influence renewal strategy without directly owning pricing Experience driving adoption of AI enabled or automation driven platforms Strong understanding of modern revenue processes and go to market workflows Demonstrated ability to mentor or coach peers in a professional setting High emotional intelligence and ability to build trusted relationships across stakeholder levels Ability to influence without direct authority Strong communication skills, able to tailor messaging to different audiences Self motivated with a strong sense of ownership and collaborative accountability Comfortable operating in ambiguity and helping bring clarity to others How EMEA CS Operates We communicate openly, early, and often We take ownership from start to finish We are proactive We build relationships at every level We think strategically and act with purpose We learn and adapt Why You'll Love It Here 25 days holiday + 8 bank holidays Outreach contributes a monthly contribution towards your pension Private medical care for employee and spouse/family with Program Health Plus Cash plan is offered through Medicash to help offset out of pocket medical related expenses Dental coverage Life insurance at 4x annual salary 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave A parental leave program that includes not just extended time off but options for a paid night nurse Opportunity to be part of company success via equity program Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military Employee referral bonuses to encourage the addition of great new people to the team Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
Microlise
Senior Account Execuitve
Microlise
So, who are Microlise Group Plc? We are a leading transport technology business, with over 88% of UK food retailers and 56% of the UK's large transport fleets, with household names that we are proud to call our customers, such as;Woolworths, Coles, Metcash, Foodstuffs, Gilmours, MAN and JCB! We are now rapidly expanding in Australia and New Zealand, with a number of the largest food retailers already customers. We have an exciting opportunity for a Senior Account Executive to join our Go-To-Market (GTM) team at Microlise! As a Senior Account Executive, you will be acquiring new logo accounts by utilising the MEDDPICC sales methodology, building strong customer relationships and driving measurable results through consultative, value-based selling. This role focuses on expanding Microlise's footprint across target Enterprise name accounts, delivering profitable new business aligned with company growth objectives. If you are a sales professional with a passion for technology, a strategic mindset, and the ability to close deals, we'd love to hear from you. Apply today to be part of our exciting growth journey! What you will be doing: Achieve and exceed quarterly and annual sales and margin objectives. Maintain a qualified pipeline at least 3 x annual target. Develop and maintain relationships at executive and board level within target accounts. Present business cases that resonate with financial and strategic stakeholders. Tailor value propositions and solution demonstrations to align with their strategic goals. Influence customer priorities toward Microlise's differentiators. Map the decision and paper process for every qualified opportunity. Maintain opportunity governance and forecast accuracy through CRM discipline. Manage the commercial and contractual processes to closure. Conduct in-depth discovery to uncover critical operational, financial, and strategic pains. Quantify the cost of inaction and position Microlise solutions as pain relievers and enablers. Use customer data and case studies to build urgency and commitment. Build and execute "win strategies" that differentiate Microlise on value, outcomes, and trust. What we are looking for: Proven record in new business sales and delivery management across Delivery and Transport management solutions, SaaS or technology-led logistics, fleet management, or supply chain systems. Demonstrated success using structured methodologies such as MEDDICC. Strong commercial acumen across transport, logistics, food distribution, retail, or automotive sectors. Achievement of revenue and margin targets. Number of qualified opportunities meeting MEDDPICC criteria. Advanced opportunity qualification and pipeline management. Confident executive-level communication and presentation skills. Data-driven negotiation and proposal development. Effective use of CRM and sales enablement tools. Competitive, resilient, and motivated by measurable success. Highly organized and disciplined in territory planning. Team player with strong collaboration skills across functions and partners. Continuous learner, maintaining up-to-date knowledge of market and technology trends. Why Microlise? Proudly UK-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so don't delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. Any queries should be directed in the first instance.
Feb 27, 2026
Full time
So, who are Microlise Group Plc? We are a leading transport technology business, with over 88% of UK food retailers and 56% of the UK's large transport fleets, with household names that we are proud to call our customers, such as;Woolworths, Coles, Metcash, Foodstuffs, Gilmours, MAN and JCB! We are now rapidly expanding in Australia and New Zealand, with a number of the largest food retailers already customers. We have an exciting opportunity for a Senior Account Executive to join our Go-To-Market (GTM) team at Microlise! As a Senior Account Executive, you will be acquiring new logo accounts by utilising the MEDDPICC sales methodology, building strong customer relationships and driving measurable results through consultative, value-based selling. This role focuses on expanding Microlise's footprint across target Enterprise name accounts, delivering profitable new business aligned with company growth objectives. If you are a sales professional with a passion for technology, a strategic mindset, and the ability to close deals, we'd love to hear from you. Apply today to be part of our exciting growth journey! What you will be doing: Achieve and exceed quarterly and annual sales and margin objectives. Maintain a qualified pipeline at least 3 x annual target. Develop and maintain relationships at executive and board level within target accounts. Present business cases that resonate with financial and strategic stakeholders. Tailor value propositions and solution demonstrations to align with their strategic goals. Influence customer priorities toward Microlise's differentiators. Map the decision and paper process for every qualified opportunity. Maintain opportunity governance and forecast accuracy through CRM discipline. Manage the commercial and contractual processes to closure. Conduct in-depth discovery to uncover critical operational, financial, and strategic pains. Quantify the cost of inaction and position Microlise solutions as pain relievers and enablers. Use customer data and case studies to build urgency and commitment. Build and execute "win strategies" that differentiate Microlise on value, outcomes, and trust. What we are looking for: Proven record in new business sales and delivery management across Delivery and Transport management solutions, SaaS or technology-led logistics, fleet management, or supply chain systems. Demonstrated success using structured methodologies such as MEDDICC. Strong commercial acumen across transport, logistics, food distribution, retail, or automotive sectors. Achievement of revenue and margin targets. Number of qualified opportunities meeting MEDDPICC criteria. Advanced opportunity qualification and pipeline management. Confident executive-level communication and presentation skills. Data-driven negotiation and proposal development. Effective use of CRM and sales enablement tools. Competitive, resilient, and motivated by measurable success. Highly organized and disciplined in territory planning. Team player with strong collaboration skills across functions and partners. Continuous learner, maintaining up-to-date knowledge of market and technology trends. Why Microlise? Proudly UK-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so don't delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. Any queries should be directed in the first instance.
Enterprise Account Executive
Confluent
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One Confluent. One Team. One Data Streaming Platform. About the Role: This role represents an opportunity to jump straight into a mature territory that comprises customers in Confluents ICP of Finance, Gaming and Digital Native as well as some excellent opportunities to acquire new logos. As a member of the Confluent Sales Team, the Enterprise Account Executive is responsible for selling Confluent solutions to both current customers and balancing this with acquiring new logos. We expect you to use your prospecting, sales, negotiation, and leadership skills to effectively sell Confluent offerings to leading companies to meet and exceed your quarterly sales target. You must possess a "consumption/growth" mentality with a proven track record of success within a value-driven sales model. Confluent is a high growth, customer focused company and is best suited to an energetic, self managed professional and must possess excellent presentation and listening skills and desire to keep learning! What You Will Do: Develop a Territory and Sales strategy to cover your installs and prospect list Ability to tier your accounts and build holistic account plans to cover the top tier Build a "path to plan" and achieve on quarterly and annual sales targets Work well with internal stakeholders such as Solution Engineers, Customer Success, Marketing and Professional Services to drive revenue growth and customer satisfaction Consistently develop C Suite and LOB relationships within your accounts Become a Trusted Advisor to the customer by clearly putting their business outcomes at the center of your sales strategy. Adopt a "drum beat" planning and execution approach to your Pipeline Generation activities and align partners and ISR to support your efforts. Engage in a Solution Selling sales cycle end-to-end. Develop a partner strategy at the Territory and Account level Become a Data Expert - at a level that engages a business stakeholder to understand where Confluent fits into a busy AI and Data landscape and how the platform solves for specific customer outcomes. Develop a deep understanding of the Confluent Platform, the ecosystem in which Confluent operates and appreciation of the competitive landscape. Be able to interpret and communicate how the Confluent Platform solves for specific business outcomes at a persona level. Be a positive ambassador for Confluent in the marketplace and with fellow Confluent Employees What You Will Bring: 5+ years of field sales experience preferred with an emphasis on data Consumption, Cloud, SaaS, Open Source, or Enterprise IT Solution Experience hitting a quota of $1M+ of ARR per year. Track record of quota attainment Disciplined approach to Operational hygiene ( daily activity such as Pipe Gen, pipe progression, forecasting, account plan updates etc) Prior experience in sales methodology training (i.e. MEDDPICC, Challenger, Command of the Message etc.) Prior experience in leading and executing a highly complex sales strategy to increase and drive revenue growth Ability to articulate, educate, and sell the business value to businesses of all sizes Exceptional skills in relationship building, customer relations, and negotiation skills Open to Travel to customer locations as needed BS/BA degree or equivalent preferred Experience expanding and generating existing and new business within FSI & Banking and/or Gaming and Digital Native customers. Ability to thrive in fast paced startup environment. Ready to build what's next? Let's get in motion. Come As You Are Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible. We're proud to be an equal opportunity workplace. Employment decisions are based on job related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
Feb 27, 2026
Full time
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One Confluent. One Team. One Data Streaming Platform. About the Role: This role represents an opportunity to jump straight into a mature territory that comprises customers in Confluents ICP of Finance, Gaming and Digital Native as well as some excellent opportunities to acquire new logos. As a member of the Confluent Sales Team, the Enterprise Account Executive is responsible for selling Confluent solutions to both current customers and balancing this with acquiring new logos. We expect you to use your prospecting, sales, negotiation, and leadership skills to effectively sell Confluent offerings to leading companies to meet and exceed your quarterly sales target. You must possess a "consumption/growth" mentality with a proven track record of success within a value-driven sales model. Confluent is a high growth, customer focused company and is best suited to an energetic, self managed professional and must possess excellent presentation and listening skills and desire to keep learning! What You Will Do: Develop a Territory and Sales strategy to cover your installs and prospect list Ability to tier your accounts and build holistic account plans to cover the top tier Build a "path to plan" and achieve on quarterly and annual sales targets Work well with internal stakeholders such as Solution Engineers, Customer Success, Marketing and Professional Services to drive revenue growth and customer satisfaction Consistently develop C Suite and LOB relationships within your accounts Become a Trusted Advisor to the customer by clearly putting their business outcomes at the center of your sales strategy. Adopt a "drum beat" planning and execution approach to your Pipeline Generation activities and align partners and ISR to support your efforts. Engage in a Solution Selling sales cycle end-to-end. Develop a partner strategy at the Territory and Account level Become a Data Expert - at a level that engages a business stakeholder to understand where Confluent fits into a busy AI and Data landscape and how the platform solves for specific customer outcomes. Develop a deep understanding of the Confluent Platform, the ecosystem in which Confluent operates and appreciation of the competitive landscape. Be able to interpret and communicate how the Confluent Platform solves for specific business outcomes at a persona level. Be a positive ambassador for Confluent in the marketplace and with fellow Confluent Employees What You Will Bring: 5+ years of field sales experience preferred with an emphasis on data Consumption, Cloud, SaaS, Open Source, or Enterprise IT Solution Experience hitting a quota of $1M+ of ARR per year. Track record of quota attainment Disciplined approach to Operational hygiene ( daily activity such as Pipe Gen, pipe progression, forecasting, account plan updates etc) Prior experience in sales methodology training (i.e. MEDDPICC, Challenger, Command of the Message etc.) Prior experience in leading and executing a highly complex sales strategy to increase and drive revenue growth Ability to articulate, educate, and sell the business value to businesses of all sizes Exceptional skills in relationship building, customer relations, and negotiation skills Open to Travel to customer locations as needed BS/BA degree or equivalent preferred Experience expanding and generating existing and new business within FSI & Banking and/or Gaming and Digital Native customers. Ability to thrive in fast paced startup environment. Ready to build what's next? Let's get in motion. Come As You Are Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible. We're proud to be an equal opportunity workplace. Employment decisions are based on job related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
Enterprise Account Executive - Invoice To Cash
BlackLine
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: As an Enterprise Account Executive for Invoice-to-Cash covering EMEA region, you will guide the entire sales process, from initial conversations to building lasting partnerships with the world's largest corporations, specifically those with annual revenues greater than $750 million. You'll work with senior finance and business leaders, helping them solve complex challenges with BlackLine's market-leading solutions. In this strategic role, you will develop and manage a portfolio of key accounts, collaborate with internal teams, and act as a trusted advisor to drive meaningful business outcomes. You'll Get To: Develop and execute a strategic plan for your territory to acquire new Enterprise logos and drive expansion opportunities within the existing customer base, consistently achieving sales goals; Serve as a credible and influential partner to senior executives across both prospective and current Enterprise accounts, understanding their strategic initiatives and aligning BlackLine's value to their most critical priorities; Lead complex sales cycles for both new business and customer expansion working in collaboration with the AMO team, from initial opportunity creation to solution mapping, negotiation, and closing; Build a strong, balanced pipeline by collaborating with Core Sales, Marketing and Business Development teams to engage new prospects, and by working with the Customer Success team to identify growth opportunities within your accounts; Orchestrate a multi-disciplinary account team, working closely with pre-sales, value engineering, product, and legal experts to deliver a seamless and valuable customer journey; Maintain a clear and accurate view of your new business and expansion opportunities in Salesforce to deliver a predictable forecast and drive strategic account planning. What You'll Bring: Background selling to Finance, Revenue Operations, Shared Services, or CFO organisations - ideally across I2C, O2C, AR, Billing, or adjacent financial workflows; A tenacious, results-driven mindset, with a demonstrated ability to generate new business and close complex deals in a competitive SaaS sales environment; A track record of building strong, trust-based relationships and influencing decisions at senior leadership levels within large, complex organisations; Deep business acumen, with the ability to understand how large enterprises operate and articulate a clear, compelling return on investment; A highly collaborative mindset, with a talent for working effectively across internal teams and contributing positively to a team-based sales culture; Excellent organisational and communication skills, with the ability to manage competing priorities effectively in a dynamic, fast-paced environment; A strong sense of autonomy and integrity, paired with the ability to listen, learn, and adapt in a rapidly growing and professional organisation. Thrive at BlackLine Because You Are Joining: A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws. BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.
Feb 27, 2026
Full time
Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: As an Enterprise Account Executive for Invoice-to-Cash covering EMEA region, you will guide the entire sales process, from initial conversations to building lasting partnerships with the world's largest corporations, specifically those with annual revenues greater than $750 million. You'll work with senior finance and business leaders, helping them solve complex challenges with BlackLine's market-leading solutions. In this strategic role, you will develop and manage a portfolio of key accounts, collaborate with internal teams, and act as a trusted advisor to drive meaningful business outcomes. You'll Get To: Develop and execute a strategic plan for your territory to acquire new Enterprise logos and drive expansion opportunities within the existing customer base, consistently achieving sales goals; Serve as a credible and influential partner to senior executives across both prospective and current Enterprise accounts, understanding their strategic initiatives and aligning BlackLine's value to their most critical priorities; Lead complex sales cycles for both new business and customer expansion working in collaboration with the AMO team, from initial opportunity creation to solution mapping, negotiation, and closing; Build a strong, balanced pipeline by collaborating with Core Sales, Marketing and Business Development teams to engage new prospects, and by working with the Customer Success team to identify growth opportunities within your accounts; Orchestrate a multi-disciplinary account team, working closely with pre-sales, value engineering, product, and legal experts to deliver a seamless and valuable customer journey; Maintain a clear and accurate view of your new business and expansion opportunities in Salesforce to deliver a predictable forecast and drive strategic account planning. What You'll Bring: Background selling to Finance, Revenue Operations, Shared Services, or CFO organisations - ideally across I2C, O2C, AR, Billing, or adjacent financial workflows; A tenacious, results-driven mindset, with a demonstrated ability to generate new business and close complex deals in a competitive SaaS sales environment; A track record of building strong, trust-based relationships and influencing decisions at senior leadership levels within large, complex organisations; Deep business acumen, with the ability to understand how large enterprises operate and articulate a clear, compelling return on investment; A highly collaborative mindset, with a talent for working effectively across internal teams and contributing positively to a team-based sales culture; Excellent organisational and communication skills, with the ability to manage competing priorities effectively in a dynamic, fast-paced environment; A strong sense of autonomy and integrity, paired with the ability to listen, learn, and adapt in a rapidly growing and professional organisation. Thrive at BlackLine Because You Are Joining: A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem solving skills, and be part of a winning team at the world's most trusted name in Finance Automation! A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws. BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.
Director Customer Success
BR-DGE Edinburgh, Midlothian
BR-DGE is an award-winning FinTech founded in Edinburgh. Our platform enables e-commerce and technology businesses to have the freedom and flexibility to redefine the way they handle payments. Since our inception in 2018 we have been leading the way in the future of payment orchestration. Our products enable enterprise businesses to optimise their payment infrastructure and create frictionless digital payment experiences for their end users. Now with a global reach, our customer base is made up of incredible brands and household names from across the travel, retail and gambling sectors,and it's growing fast! Our world-class partners include Visa and Worldpay and we're continuing to build a strong partner network with the biggest players in the payments industry. It's an exciting time to be part of BR-DGE! The journey so far has been incredible, but we're just getting started and with ambitious growth plans, we're now looking for more exceptional talent to join our team. All BR-DGE Builders receive the following benefits: Flexible and remote working Remote working allowance 33 days holiday including public holidays Your birthday as a day off Family healthcare Life insurance Employee assistance programme A culture that champions rapid career progression Investment in your learning and development Regular team events & socials Become a BR-DGE Builder About the role: The Director of Customer Success is responsible for driving customer retention, expansion, and long-term value while aligning Customer Success tightly with revenue objectives. This leader owns the customer lifecycle post-implementation and ensures customers achieve measurable outcomes that translate into renewals, upsells, and advocacy. This role partners closely with Sales, Marketing, Product, Partnerships and Finance to position Customer Success as a core commercial growth engine. Key Responsibilities Customer Growth & Revenue Ownership Own net revenue retention (NRR) with a target of >120% , renewals, upsell, and cross-sell performance Design and execute customer expansion strategies across verticals (e.g. iGaming, eCommerce, Transport) Partner with Sales on account planning, renewals, and expansion motions Co-sell with Partnerships to maximise take-rate in accounts Forecast renewals and expansion revenue with high accuracy Customer Lifecycle & Experience Own the customer journey post-implementation: adoption, value realization, renewal, and expansion Ensure customers achieve defined business outcomes and ROI Ensure customers become strong advocates of BR-DGE defined by CSAT and NPS metrics Drive customer health scoring, success plans, and risk mitigation strategies Reduce churn through proactive engagement and data-driven interventions Build, lead, and scale high-performing Customer Success teams Define roles, capacity models, compensation plans, and performance metrics aligned to commercial goals Coach team on consultative, value-based customer engagement Foster a culture of accountability, customer empathy, and commercial acumen Strategy, Operations & Metrics Establish KPIs including NRR, CSAT, churn, expansion rate, adoption, and customer lifetime value Implement and optimize CS tools (CRM, Gong, playbooks) Segment customers and define service models aligned to revenue and growth potential Create scalable, repeatable processes that support growth Cross-Functional Alignment Partner with Product to influence roadmap based on customer insights and commercial impact Collaborate with Marketing on advocacy, references, case studies, and community Align with Finance on forecasting, revenue recognition inputs, and unit economics Engage with partnerships on logical co-selling opportunities with payment partners Serve as the executive voice of the customer across the organization Qualifications Required 10+ years of experience in Customer Success, Account Management, or Revenue leadership 2+ years leading a function Proven ownership of renewals and expansion revenue in a recurring-revenue business Strong commercial mindset with experience carrying or influencing revenue targets Deep understanding of payment or consumption metrics and customer economics Exceptional executive communication and stakeholder management skills Preferred Experience scaling Customer Success in high-growth environments Background in Payments Experience working closely with Sales leadership and RevOps Familiarity with CS platforms and data-driven success models What would be great to have: Increased net revenue retention and expansion revenue Reduced logo and revenue churn Improved customer adoption and time-to-value Strong customer advocacy and referenceability Scalable, efficient Customer Success organization aligned to growth What we offer: Remote working allowance 33 days holiday including public holidays Birthday off Flexible and remote working Family healthcare Life insurance Employee assistance programme A culture that champions rapid career progression Investment in your learning and development
Feb 26, 2026
Full time
BR-DGE is an award-winning FinTech founded in Edinburgh. Our platform enables e-commerce and technology businesses to have the freedom and flexibility to redefine the way they handle payments. Since our inception in 2018 we have been leading the way in the future of payment orchestration. Our products enable enterprise businesses to optimise their payment infrastructure and create frictionless digital payment experiences for their end users. Now with a global reach, our customer base is made up of incredible brands and household names from across the travel, retail and gambling sectors,and it's growing fast! Our world-class partners include Visa and Worldpay and we're continuing to build a strong partner network with the biggest players in the payments industry. It's an exciting time to be part of BR-DGE! The journey so far has been incredible, but we're just getting started and with ambitious growth plans, we're now looking for more exceptional talent to join our team. All BR-DGE Builders receive the following benefits: Flexible and remote working Remote working allowance 33 days holiday including public holidays Your birthday as a day off Family healthcare Life insurance Employee assistance programme A culture that champions rapid career progression Investment in your learning and development Regular team events & socials Become a BR-DGE Builder About the role: The Director of Customer Success is responsible for driving customer retention, expansion, and long-term value while aligning Customer Success tightly with revenue objectives. This leader owns the customer lifecycle post-implementation and ensures customers achieve measurable outcomes that translate into renewals, upsells, and advocacy. This role partners closely with Sales, Marketing, Product, Partnerships and Finance to position Customer Success as a core commercial growth engine. Key Responsibilities Customer Growth & Revenue Ownership Own net revenue retention (NRR) with a target of >120% , renewals, upsell, and cross-sell performance Design and execute customer expansion strategies across verticals (e.g. iGaming, eCommerce, Transport) Partner with Sales on account planning, renewals, and expansion motions Co-sell with Partnerships to maximise take-rate in accounts Forecast renewals and expansion revenue with high accuracy Customer Lifecycle & Experience Own the customer journey post-implementation: adoption, value realization, renewal, and expansion Ensure customers achieve defined business outcomes and ROI Ensure customers become strong advocates of BR-DGE defined by CSAT and NPS metrics Drive customer health scoring, success plans, and risk mitigation strategies Reduce churn through proactive engagement and data-driven interventions Build, lead, and scale high-performing Customer Success teams Define roles, capacity models, compensation plans, and performance metrics aligned to commercial goals Coach team on consultative, value-based customer engagement Foster a culture of accountability, customer empathy, and commercial acumen Strategy, Operations & Metrics Establish KPIs including NRR, CSAT, churn, expansion rate, adoption, and customer lifetime value Implement and optimize CS tools (CRM, Gong, playbooks) Segment customers and define service models aligned to revenue and growth potential Create scalable, repeatable processes that support growth Cross-Functional Alignment Partner with Product to influence roadmap based on customer insights and commercial impact Collaborate with Marketing on advocacy, references, case studies, and community Align with Finance on forecasting, revenue recognition inputs, and unit economics Engage with partnerships on logical co-selling opportunities with payment partners Serve as the executive voice of the customer across the organization Qualifications Required 10+ years of experience in Customer Success, Account Management, or Revenue leadership 2+ years leading a function Proven ownership of renewals and expansion revenue in a recurring-revenue business Strong commercial mindset with experience carrying or influencing revenue targets Deep understanding of payment or consumption metrics and customer economics Exceptional executive communication and stakeholder management skills Preferred Experience scaling Customer Success in high-growth environments Background in Payments Experience working closely with Sales leadership and RevOps Familiarity with CS platforms and data-driven success models What would be great to have: Increased net revenue retention and expansion revenue Reduced logo and revenue churn Improved customer adoption and time-to-value Strong customer advocacy and referenceability Scalable, efficient Customer Success organization aligned to growth What we offer: Remote working allowance 33 days holiday including public holidays Birthday off Flexible and remote working Family healthcare Life insurance Employee assistance programme A culture that champions rapid career progression Investment in your learning and development
Enterprise Account Executive
Introhive
About Introhive Introhive is an AI-powered Relationship Intelligence platform that helps firms overcome data silos and unlock actionable relationship insights that drive collaboration and growth. We've grown a lot since we began our journey in 2012, but our core mission remains the same - To revolutionize the way companies manage, nurture, and leverage their relationships to unlock value, drive growth, and delight customers. Introhive is the fastest growing B2B relationship intelligence platform, recognized as a category leader in sales intelligence and data quality management software by G2 Crowd, a top 10 fastest growing technology company in Deloitte's Fast 50 Awards three years in a row, and the MarTech 2020 Breakthrough Award winner for Best CRM Innovation. Trusted by industry-leading brands such as KPMG, Freshfields, CBRE, and Deloitte, Introhive supports over 250,000 users in 90+ countries. Job Summary At Introhive, we believe relationships are the most powerful growth engine in business. Our innovative platform leads the way in delivering relationship intelligence that drives revenue, retention, and influence. As an Enterprise Account Executive, you'll play a crucial role in expanding our foothold across large organizations in EMEA & APAC. Join our fast-growing scale up and enjoy a front row seat as you help shape the future of enterprise sales while working alongside talented, committed peers in a mission driven environment. What You'll Do: Proactively identify, pursue, and close new enterprise logo business across the region, addressing complex client needs. Build, plan, and execute industry focused sales strategies to maximize success in your assigned area. Deliver compelling pitches and demos that showcase the strategic value of Introhive's relationship intelligence platform to C suite stakeholders. Self generate opportunities, while partnering cross functionally with pre sales, inside sales, marketing, and customer success to win and onboard key accounts. Own your pipeline using Salesforce, keeping accurate forecasts and maintaining all account activity records. Stay up to date on industry trends, target account developments, and competitive solutions, always seeking to uncover new opportunities. Represent Introhive at client meetings (virtual and in person), industry events, and workshops as needed. Position yourself and Introhive as thought leaders in the enterprise SaaS and relationship intelligence space. What You Bring 5+ years of sales or account executive experience in SaaS (enterprise segment preferred), with a consistent track record of exceeding quotas. Experienced in consultative selling to complex, matrixed organizations, especially at the C level. Strong familiarity with CRM, sales enablement, and marketing automation tools. Proven ability to self generate leads, create urgency, and close large deals. Natural ability to develop trust, build rapport, and become a true partner to clients. Thrives both independently and as part of dynamic, cross functional sales teams. Skilled at crafting and delivering engaging presentations to both executives and operational stakeholders. Eager to stay informed, adapt to change, and grow personally and professionally. Nice to Have: Degree or diploma in Business, Communications, Marketing, or related field. Vertical specific experience in legal, financial services, or professional services. Success Factors You consistently achieve or exceed quarterly and annual sales targets at the enterprise level. Your pipeline reflects a healthy balance of new logo opportunities and late stage deals, with accurate Salesforce reporting. You position Introhive as a must have, leading to multi year, multi product enterprise agreements. Prospects and clients see you as a strategic partner who understands their business and brings value beyond software. You actively build Introhive's reputation, contributing to a strong brand presence at key industry events. Why Introhive? At Introhive, we believe people do their best work when they feel trusted, empowered, and supported. That's why we value outcomes over hours, curiosity over perfection, and collaboration over ego. You'll have room to grow, tools to succeed, and a team that's got your back.
Feb 25, 2026
Full time
About Introhive Introhive is an AI-powered Relationship Intelligence platform that helps firms overcome data silos and unlock actionable relationship insights that drive collaboration and growth. We've grown a lot since we began our journey in 2012, but our core mission remains the same - To revolutionize the way companies manage, nurture, and leverage their relationships to unlock value, drive growth, and delight customers. Introhive is the fastest growing B2B relationship intelligence platform, recognized as a category leader in sales intelligence and data quality management software by G2 Crowd, a top 10 fastest growing technology company in Deloitte's Fast 50 Awards three years in a row, and the MarTech 2020 Breakthrough Award winner for Best CRM Innovation. Trusted by industry-leading brands such as KPMG, Freshfields, CBRE, and Deloitte, Introhive supports over 250,000 users in 90+ countries. Job Summary At Introhive, we believe relationships are the most powerful growth engine in business. Our innovative platform leads the way in delivering relationship intelligence that drives revenue, retention, and influence. As an Enterprise Account Executive, you'll play a crucial role in expanding our foothold across large organizations in EMEA & APAC. Join our fast-growing scale up and enjoy a front row seat as you help shape the future of enterprise sales while working alongside talented, committed peers in a mission driven environment. What You'll Do: Proactively identify, pursue, and close new enterprise logo business across the region, addressing complex client needs. Build, plan, and execute industry focused sales strategies to maximize success in your assigned area. Deliver compelling pitches and demos that showcase the strategic value of Introhive's relationship intelligence platform to C suite stakeholders. Self generate opportunities, while partnering cross functionally with pre sales, inside sales, marketing, and customer success to win and onboard key accounts. Own your pipeline using Salesforce, keeping accurate forecasts and maintaining all account activity records. Stay up to date on industry trends, target account developments, and competitive solutions, always seeking to uncover new opportunities. Represent Introhive at client meetings (virtual and in person), industry events, and workshops as needed. Position yourself and Introhive as thought leaders in the enterprise SaaS and relationship intelligence space. What You Bring 5+ years of sales or account executive experience in SaaS (enterprise segment preferred), with a consistent track record of exceeding quotas. Experienced in consultative selling to complex, matrixed organizations, especially at the C level. Strong familiarity with CRM, sales enablement, and marketing automation tools. Proven ability to self generate leads, create urgency, and close large deals. Natural ability to develop trust, build rapport, and become a true partner to clients. Thrives both independently and as part of dynamic, cross functional sales teams. Skilled at crafting and delivering engaging presentations to both executives and operational stakeholders. Eager to stay informed, adapt to change, and grow personally and professionally. Nice to Have: Degree or diploma in Business, Communications, Marketing, or related field. Vertical specific experience in legal, financial services, or professional services. Success Factors You consistently achieve or exceed quarterly and annual sales targets at the enterprise level. Your pipeline reflects a healthy balance of new logo opportunities and late stage deals, with accurate Salesforce reporting. You position Introhive as a must have, leading to multi year, multi product enterprise agreements. Prospects and clients see you as a strategic partner who understands their business and brings value beyond software. You actively build Introhive's reputation, contributing to a strong brand presence at key industry events. Why Introhive? At Introhive, we believe people do their best work when they feel trusted, empowered, and supported. That's why we value outcomes over hours, curiosity over perfection, and collaboration over ego. You'll have room to grow, tools to succeed, and a team that's got your back.
Head of EMEA Partners
Kyriba Corp.
Dream Big. Go Beyond. Be Unstoppable. Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise.We're on a mission to become the most sought-after cloud technology company globally. We think big, innovate relentlessly, and challenge the status quo every day. If you are a problem-solver who's ready to push boundaries and achieve more than you thought possible-you'll find an exceptional career within an extraordinary business. About the role Kyriba is seeking a senior leader to own and scale our Partnerships & Channels strategy across EMEA. Reporting to the Global VP of Partnerships & Alliances (and partnering closely with EMEA Sales leadership), you will define the regional partner strategy, build high-impact routes to market, and deliver measurable revenue through and with partners. You will lead a high-performing team covering strategic alliances, system integrators, advisory firms, ISVs/fintechs, and channel resellers/distributors, ensuring alignment with regional go to market priorities.This is a highly cross-functional role that blends partner strategy, business development, co-selling excellence, and operational rigor. What you'll do Strategy and Leadership Define and execute the EMEA Partnerships & Channels strategy aligned with regional revenue targets and global alliance priorities. Segment the partner ecosystem (GSIs/RSIs, SIs, advisory/Big 4, banks, ISVs/fintechs, ERP/ISV marketplaces, resellers/distributors) with clear value propositions and coverage models. Own annual planning, capacity models, and performance management for the EMEA partner team; hire, develop, and retain top talent.Revenue and Pipeline Deliver partner-sourced and partner-influenced pipeline and bookings; establish clear attribution and forecast hygiene with Sales Ops/RevOps. Build scalable co-sell motions with EMEA new logo and expansion teams; drive joint account planning, opportunity reviews, and executive alignment. Create repeatable plays for verticals (e.g., Manufacturing, Retail, Pharma, Financial Services) and enterprise segments.Alliance Development Deepen strategic alliances with ERP vendors, GSIs, and advisory firms to drive Kyriba adoption in transformation programs (ERP modernization, payments optimization, liquidity enablement). Negotiate and manage agreements (referral, reseller, OEM/embedded, marketplace listings) in partnership with Legal and Finance.Partner Marketing and Enablement Launch joint value propositions, solution bundles, and thought leadership with Marketing; run regional MDF plans, campaigns, and events. Own partner onboarding, accreditation, and competency paths; ensure partners are enabled on Kyriba's products, APIs, and implementation methodologies.Operational Excellence Establish KPIs, dashboards, and QBRs for partner performance (sourced/influenced pipeline, win rates, cycle times, attach/upsell, CSAT). Ensure consistent deal registration, compliance, and channel conflict resolution. Collaborate with Services/Customer Success to ensure quality delivery and drive partner-led implementations.Success Metrics Partner-sourced and -influenced ARR bookings vs. plan. Pipeline coverage and velocity from partner motions. Number and productivity of activated partners by tier/segment. Quality of delivery (implementation CSAT/NPS) on partner-led projects. Contribution to strategic initiatives (ERP programs, payments modernization, working capital). What you bring Enterprise software partnerships/alliances/channel leadership, ideally in fintech, ERP, payments, or financial operations SaaS. Proven track record building and scaling EMEA partner ecosystems with GSIs/SIs, advisory firms, ISVs/fintechs, and resellers. Strong understanding of CFO tech stack (ERP, TMS, payments, bank connectivity, APIs) and enterprise sales motions. Commercial acumen with hands-on experience structuring agreements and running co-sell plays that deliver revenue. Excellent leadership skills: hiring, coaching, and performance management across multiple geographies. Data-driven operator comfortable with forecasting, attribution models, and partner performance frameworks. Executive presence and negotiation skills; able to represent Kyriba with C-levels at partners and customers. Fluent English required; additional European languages a plus. Willingness to travel across EMEA.Preferred Experience Experience partnering with major ERPs (SAP, Oracle, MS Dynamics) and associated marketplaces. Familiarity with payments networks, bank partnerships, and embedded finance use cases. Background working with RevOps/Channel Ops tools (Salesforce, PRM systems, attribution dashboards). Leading partner-led delivery or certification programs. What We Offer Opportunity to shape the EMEA partner strategy for a category-leading platform. Competitive compensation with performance-based incentives. Flexible work environment. A collaborative, mission-driven culture focused on customer value and innovation. Our Values Guide Everything We Do Think Big & Constantly Innovate : We have the confidence to think big, embrace change, challenge the status quo, and continuously evolve - incorporating new technologies and driving industry progress. Put our Customers' Needs First: We are passionate about delivering the highest value for our customers and supporting them with end-to-end care throughout their journey with us. Act with Integrity : Integrity is at the heart of everything we do. We take personal responsibility for our actions, own our decisions, and honour each other's contributions. We empower each other through honesty, respect, trust and transparency. Work as One Team: We are driven by our common goals and share in each other's successes and failures, learning and working together as a team where everyone can bring their best selves. Strive for Excellence while Having Fun: We enjoy tackling new challenges together, and revel in continuous improvement as we deliver, with ultimate professionalism, the very best for our customers, while exceeding our own expectations.Kyriba offers a comprehensive compensation package, including a range of health, welfare and wellbeing benefits designed to support both your professional and personal life.Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information.If you require a reasonable accommodation to complete any part of the application or interview process, or to perform essential job functions, please contact us at . Requests will be handled confidentially and in accordance with applicable local laws.
Feb 09, 2026
Full time
Dream Big. Go Beyond. Be Unstoppable. Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise.We're on a mission to become the most sought-after cloud technology company globally. We think big, innovate relentlessly, and challenge the status quo every day. If you are a problem-solver who's ready to push boundaries and achieve more than you thought possible-you'll find an exceptional career within an extraordinary business. About the role Kyriba is seeking a senior leader to own and scale our Partnerships & Channels strategy across EMEA. Reporting to the Global VP of Partnerships & Alliances (and partnering closely with EMEA Sales leadership), you will define the regional partner strategy, build high-impact routes to market, and deliver measurable revenue through and with partners. You will lead a high-performing team covering strategic alliances, system integrators, advisory firms, ISVs/fintechs, and channel resellers/distributors, ensuring alignment with regional go to market priorities.This is a highly cross-functional role that blends partner strategy, business development, co-selling excellence, and operational rigor. What you'll do Strategy and Leadership Define and execute the EMEA Partnerships & Channels strategy aligned with regional revenue targets and global alliance priorities. Segment the partner ecosystem (GSIs/RSIs, SIs, advisory/Big 4, banks, ISVs/fintechs, ERP/ISV marketplaces, resellers/distributors) with clear value propositions and coverage models. Own annual planning, capacity models, and performance management for the EMEA partner team; hire, develop, and retain top talent.Revenue and Pipeline Deliver partner-sourced and partner-influenced pipeline and bookings; establish clear attribution and forecast hygiene with Sales Ops/RevOps. Build scalable co-sell motions with EMEA new logo and expansion teams; drive joint account planning, opportunity reviews, and executive alignment. Create repeatable plays for verticals (e.g., Manufacturing, Retail, Pharma, Financial Services) and enterprise segments.Alliance Development Deepen strategic alliances with ERP vendors, GSIs, and advisory firms to drive Kyriba adoption in transformation programs (ERP modernization, payments optimization, liquidity enablement). Negotiate and manage agreements (referral, reseller, OEM/embedded, marketplace listings) in partnership with Legal and Finance.Partner Marketing and Enablement Launch joint value propositions, solution bundles, and thought leadership with Marketing; run regional MDF plans, campaigns, and events. Own partner onboarding, accreditation, and competency paths; ensure partners are enabled on Kyriba's products, APIs, and implementation methodologies.Operational Excellence Establish KPIs, dashboards, and QBRs for partner performance (sourced/influenced pipeline, win rates, cycle times, attach/upsell, CSAT). Ensure consistent deal registration, compliance, and channel conflict resolution. Collaborate with Services/Customer Success to ensure quality delivery and drive partner-led implementations.Success Metrics Partner-sourced and -influenced ARR bookings vs. plan. Pipeline coverage and velocity from partner motions. Number and productivity of activated partners by tier/segment. Quality of delivery (implementation CSAT/NPS) on partner-led projects. Contribution to strategic initiatives (ERP programs, payments modernization, working capital). What you bring Enterprise software partnerships/alliances/channel leadership, ideally in fintech, ERP, payments, or financial operations SaaS. Proven track record building and scaling EMEA partner ecosystems with GSIs/SIs, advisory firms, ISVs/fintechs, and resellers. Strong understanding of CFO tech stack (ERP, TMS, payments, bank connectivity, APIs) and enterprise sales motions. Commercial acumen with hands-on experience structuring agreements and running co-sell plays that deliver revenue. Excellent leadership skills: hiring, coaching, and performance management across multiple geographies. Data-driven operator comfortable with forecasting, attribution models, and partner performance frameworks. Executive presence and negotiation skills; able to represent Kyriba with C-levels at partners and customers. Fluent English required; additional European languages a plus. Willingness to travel across EMEA.Preferred Experience Experience partnering with major ERPs (SAP, Oracle, MS Dynamics) and associated marketplaces. Familiarity with payments networks, bank partnerships, and embedded finance use cases. Background working with RevOps/Channel Ops tools (Salesforce, PRM systems, attribution dashboards). Leading partner-led delivery or certification programs. What We Offer Opportunity to shape the EMEA partner strategy for a category-leading platform. Competitive compensation with performance-based incentives. Flexible work environment. A collaborative, mission-driven culture focused on customer value and innovation. Our Values Guide Everything We Do Think Big & Constantly Innovate : We have the confidence to think big, embrace change, challenge the status quo, and continuously evolve - incorporating new technologies and driving industry progress. Put our Customers' Needs First: We are passionate about delivering the highest value for our customers and supporting them with end-to-end care throughout their journey with us. Act with Integrity : Integrity is at the heart of everything we do. We take personal responsibility for our actions, own our decisions, and honour each other's contributions. We empower each other through honesty, respect, trust and transparency. Work as One Team: We are driven by our common goals and share in each other's successes and failures, learning and working together as a team where everyone can bring their best selves. Strive for Excellence while Having Fun: We enjoy tackling new challenges together, and revel in continuous improvement as we deliver, with ultimate professionalism, the very best for our customers, while exceeding our own expectations.Kyriba offers a comprehensive compensation package, including a range of health, welfare and wellbeing benefits designed to support both your professional and personal life.Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information.If you require a reasonable accommodation to complete any part of the application or interview process, or to perform essential job functions, please contact us at . Requests will be handled confidentially and in accordance with applicable local laws.
Sales Director
GroupBy Inc.
Overview Rezolve AI is at the forefront of AI-powered commerce, delivering its proprietary Brain Suite (incl. Brain Commerce, Brain Checkout, and brainpowa LLM) to major retailers, brands and payments/commerce partners worldwide. We seek an exceptional EMEA Sales Director to take full ownership of the sales agenda across the region - driving growth, building high-performance sales teams and establishing Rezolve as the partner of choice in the agentic commerce era. You will lead from the front: owning quotas, developing market strategy, engaging key C-suite prospects, mobilising partners, and scaling operations to deliver revenue and market leadership. Why Join Rezolve AI At Rezolve AI you will join a pioneer in retail-commerce AI, working with a breakthrough platform that's live with major enterprise customers and scaling rapidly. With the Brain Suite comprised of commerce-centric AI solutions that span product discovery, checkout, personalization and engagement, we are uniquely positioned to lead the next era of intelligent shopping. You will be part of building that story in EMEA-leading growth, shaping strategy and delivering market leadership, while working at pace, with autonomy and commercially rewarded for your impact. Key Responsibilities Strategic & Revenue Leadership Define and execute the EMEA regional sales strategy-covering target segments (retail, CPG, hospitality, payments/commerce ecosystem), go-to-market models (direct, partner/channel, alliances) and growth targets. Own regional quota and deliver against revenue targets: new business, upsell/expansion in existing accounts, strategic partnerships. Identify, target and win key enterprise deals across EMEA, partnering internally with technical teams, solutions engineering and leadership to accelerate pipeline. Build and maintain strong relationships with senior executives (CIO/CTO/CDO, Head of Digital, eCommerce) at target accounts to secure strategic engagements and reference customers. Market & Customer Evangelism Serve as the regional face of Rezolve AI: represent the company at industry events, conferences, customer forums and in the media where appropriate. Evangelise the company's vision of "Agentic Commerce" and how the Brain Suite enables seamless, intelligent purchasing journeys across channels. Maintain a deep understanding of the commerce/retail/AI landscape: competitor dynamics, buyer pain-points (checkout friction, personalization, omnichannel integration), and emerging technology trends (conversational commerce, LLM-driven experiences, payments innovations). Qualifications Required Minimum 10+ years in enterprise sales leadership roles, preferably in SaaS or platform-businesses, with significant P&L / quota responsibility across multiple geographies. Proven track record of achieving large enterprise sales results in EMEA (new business + expansion) and building scalable sales operations. Deep familiarity with commerce, retail, payments or digital experience sectors - ideally selling to retailers, brands or commerce tech providers. Excellent ability to engage C-suite stakeholders (CIO/CTO/CDO, Head of Digital, eCommerce) and partner with them to shape strategy, not just execute. Strong leadership skills: ability to hire, motivate and manage high-performing teams; drive process, accountability and growth mindset across a region. Strategic thinker yet operationally grounded: can both set vision and execute tactics, manage pipeline, forecast, close deals, and scale. Comfortable working in a fast-moving, high-growth environment; ability to adapt to evolving markets and models across EMEA. Preferred Experience in working with or through channel/partner models (cloud providers, system integrators, consultancies) across EMEA. Experience in AI, ML, conversational commerce or payment technology solutions (helping you engage deeply with the value proposition of Rezolve's Brain Suite). Multilingual ability (besides English) - e.g., French, German, Spanish, Arabic - to support multi-market coverage in EMEA. Previous experience within or working with companies listed or scaling internationally. Success Metrics & Compensation Revenue attainment vs. regional sales quota (new bookings + renewals + expansion). Sales pipeline health: number of qualified opportunities, average deal size, sales velocity and win rate. Strategic account penetration: number of landmark logo wins, depth of customer engagements, referenceability. Partner ecosystem contribution: revenue via alliances/partners, speed to market in new territories. Team performance: team quota attainment, hiring and retention of high-performers, sales process maturity. Compensation will include a competitive base salary and variable component tied clearly to the above metrics, designed to reward both individual and team performance. Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rezolve are based on business needs, job requirements, and individual qualifications, without attention to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rezolve will not tolerate discrimination or harassment based on any of these characteristics. Rezolve encourages applicants of all ages.
Feb 04, 2026
Full time
Overview Rezolve AI is at the forefront of AI-powered commerce, delivering its proprietary Brain Suite (incl. Brain Commerce, Brain Checkout, and brainpowa LLM) to major retailers, brands and payments/commerce partners worldwide. We seek an exceptional EMEA Sales Director to take full ownership of the sales agenda across the region - driving growth, building high-performance sales teams and establishing Rezolve as the partner of choice in the agentic commerce era. You will lead from the front: owning quotas, developing market strategy, engaging key C-suite prospects, mobilising partners, and scaling operations to deliver revenue and market leadership. Why Join Rezolve AI At Rezolve AI you will join a pioneer in retail-commerce AI, working with a breakthrough platform that's live with major enterprise customers and scaling rapidly. With the Brain Suite comprised of commerce-centric AI solutions that span product discovery, checkout, personalization and engagement, we are uniquely positioned to lead the next era of intelligent shopping. You will be part of building that story in EMEA-leading growth, shaping strategy and delivering market leadership, while working at pace, with autonomy and commercially rewarded for your impact. Key Responsibilities Strategic & Revenue Leadership Define and execute the EMEA regional sales strategy-covering target segments (retail, CPG, hospitality, payments/commerce ecosystem), go-to-market models (direct, partner/channel, alliances) and growth targets. Own regional quota and deliver against revenue targets: new business, upsell/expansion in existing accounts, strategic partnerships. Identify, target and win key enterprise deals across EMEA, partnering internally with technical teams, solutions engineering and leadership to accelerate pipeline. Build and maintain strong relationships with senior executives (CIO/CTO/CDO, Head of Digital, eCommerce) at target accounts to secure strategic engagements and reference customers. Market & Customer Evangelism Serve as the regional face of Rezolve AI: represent the company at industry events, conferences, customer forums and in the media where appropriate. Evangelise the company's vision of "Agentic Commerce" and how the Brain Suite enables seamless, intelligent purchasing journeys across channels. Maintain a deep understanding of the commerce/retail/AI landscape: competitor dynamics, buyer pain-points (checkout friction, personalization, omnichannel integration), and emerging technology trends (conversational commerce, LLM-driven experiences, payments innovations). Qualifications Required Minimum 10+ years in enterprise sales leadership roles, preferably in SaaS or platform-businesses, with significant P&L / quota responsibility across multiple geographies. Proven track record of achieving large enterprise sales results in EMEA (new business + expansion) and building scalable sales operations. Deep familiarity with commerce, retail, payments or digital experience sectors - ideally selling to retailers, brands or commerce tech providers. Excellent ability to engage C-suite stakeholders (CIO/CTO/CDO, Head of Digital, eCommerce) and partner with them to shape strategy, not just execute. Strong leadership skills: ability to hire, motivate and manage high-performing teams; drive process, accountability and growth mindset across a region. Strategic thinker yet operationally grounded: can both set vision and execute tactics, manage pipeline, forecast, close deals, and scale. Comfortable working in a fast-moving, high-growth environment; ability to adapt to evolving markets and models across EMEA. Preferred Experience in working with or through channel/partner models (cloud providers, system integrators, consultancies) across EMEA. Experience in AI, ML, conversational commerce or payment technology solutions (helping you engage deeply with the value proposition of Rezolve's Brain Suite). Multilingual ability (besides English) - e.g., French, German, Spanish, Arabic - to support multi-market coverage in EMEA. Previous experience within or working with companies listed or scaling internationally. Success Metrics & Compensation Revenue attainment vs. regional sales quota (new bookings + renewals + expansion). Sales pipeline health: number of qualified opportunities, average deal size, sales velocity and win rate. Strategic account penetration: number of landmark logo wins, depth of customer engagements, referenceability. Partner ecosystem contribution: revenue via alliances/partners, speed to market in new territories. Team performance: team quota attainment, hiring and retention of high-performers, sales process maturity. Compensation will include a competitive base salary and variable component tied clearly to the above metrics, designed to reward both individual and team performance. Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Rezolve are based on business needs, job requirements, and individual qualifications, without attention to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Rezolve will not tolerate discrimination or harassment based on any of these characteristics. Rezolve encourages applicants of all ages.

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