Product Director - Public Sector, NonProfit & Higher Education Full-time Company Description Meet Unit4 . With over 40 years of heritage, we're an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters.- A powerful statement that enables different priorities fordifferent people. We're shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. Job Description We are seeking a mission-driven and strategic Director of Industry Product Management to lead the development of ERP capabilities tailored to the unique needs of the public sector, nonprofit organizations, and higher education institutions. This role is ideal for a product leader who combines industry insight with hands-on product management skills, and who is passionate about building solutions that help mission-focused organizations operate more efficiently and effectively. You will work closely with horizontal product managers (e.g., Financials, HR, Procurement etc) to ensure our platform delivers end-to-end support for the operational, compliance, and funding models specific to these sectors. You will research, drive requirements, oversee design and drive launch for industry specific solutions. You will bring new products to market to drive further cross sell into the existing customer base and champion the development of new capabilities that will increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win. We're looking for a transformational leader who leads with authenticity, embraces constructive conflict, and consistently delivers sustainable value. The ideal candidate is someone who thrives in collaboration, always putting the customer experience at the center of decision-making. You are not only committed to driving and delivering on change, but you also hold yourself and others accountable to the highest standards. Most importantly, you know how to cultivate an environment where people feel empowered to succeed and grow. If you're ready to make a meaningful impact and help shape our future, we'd love to hear from you. Key Responsibilities Industry Strategy & Roadmap Alignment Define and maintain acomprehensive industry roadmap for public sector, nonprofit, and higher education verticals aligned with customer needs, market trends, and regulatory requirements. Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validatedetailed product requirements based on customer interviews, market research, and regulatory analysis. Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and increase their impact. Work with data and platform teams to define use cases for predictive analytics, intelligent workflows, and decision support into professional services use cases to allow our users to focus what matters. Cross-Functional Collaboration Act as the industry voice in product planning conversations with horizontal product teams. Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of our product strategy, to assist with go-to-market strategies, enablement, and to drive customer engagement. Engage directly with customers, partners, and policy experts to gather insights and validate product direction. Work across the company to monitor sector-specific regulations, funding models, and compliance frameworks to inform product development. Product Execution Support Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams. Ensure industry-specific requirements are prioritized and delivered in alignment with platform capabilities. Qualifications Experience in product management for ERP or enterprise SaaS platforms. Strong domain knowledge in public sector, nonprofit, or higher education operations. Proven ability to translate complex industry needs into scalable product solutions. Strong ability to influence without authority and work cross-functionally in a matrixed environment. Excellent communication, analytical, and stakeholder engagement skills. Experience with ERP platforms serving mission-driven sectors Familiarity with AI-enabled or data-rich product environments. This role can be based remotely in Spain or Portugal. Additional Information Who we are We are a people-first community that nurtures all the areas that surround your working experience. With us, you'll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. We believe that 'How work should feel' is an evolving statement. Work goes beyond tasks and everyday responsibilities it's about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. What we offer a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work talented colleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme a safe and inclusive working environment - supported by our Employee Resource Groups, which are open to all Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs: This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries - we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!
Feb 07, 2026
Full time
Product Director - Public Sector, NonProfit & Higher Education Full-time Company Description Meet Unit4 . With over 40 years of heritage, we're an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters.- A powerful statement that enables different priorities fordifferent people. We're shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. Job Description We are seeking a mission-driven and strategic Director of Industry Product Management to lead the development of ERP capabilities tailored to the unique needs of the public sector, nonprofit organizations, and higher education institutions. This role is ideal for a product leader who combines industry insight with hands-on product management skills, and who is passionate about building solutions that help mission-focused organizations operate more efficiently and effectively. You will work closely with horizontal product managers (e.g., Financials, HR, Procurement etc) to ensure our platform delivers end-to-end support for the operational, compliance, and funding models specific to these sectors. You will research, drive requirements, oversee design and drive launch for industry specific solutions. You will bring new products to market to drive further cross sell into the existing customer base and champion the development of new capabilities that will increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win. We're looking for a transformational leader who leads with authenticity, embraces constructive conflict, and consistently delivers sustainable value. The ideal candidate is someone who thrives in collaboration, always putting the customer experience at the center of decision-making. You are not only committed to driving and delivering on change, but you also hold yourself and others accountable to the highest standards. Most importantly, you know how to cultivate an environment where people feel empowered to succeed and grow. If you're ready to make a meaningful impact and help shape our future, we'd love to hear from you. Key Responsibilities Industry Strategy & Roadmap Alignment Define and maintain acomprehensive industry roadmap for public sector, nonprofit, and higher education verticals aligned with customer needs, market trends, and regulatory requirements. Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validatedetailed product requirements based on customer interviews, market research, and regulatory analysis. Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and increase their impact. Work with data and platform teams to define use cases for predictive analytics, intelligent workflows, and decision support into professional services use cases to allow our users to focus what matters. Cross-Functional Collaboration Act as the industry voice in product planning conversations with horizontal product teams. Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of our product strategy, to assist with go-to-market strategies, enablement, and to drive customer engagement. Engage directly with customers, partners, and policy experts to gather insights and validate product direction. Work across the company to monitor sector-specific regulations, funding models, and compliance frameworks to inform product development. Product Execution Support Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams. Ensure industry-specific requirements are prioritized and delivered in alignment with platform capabilities. Qualifications Experience in product management for ERP or enterprise SaaS platforms. Strong domain knowledge in public sector, nonprofit, or higher education operations. Proven ability to translate complex industry needs into scalable product solutions. Strong ability to influence without authority and work cross-functionally in a matrixed environment. Excellent communication, analytical, and stakeholder engagement skills. Experience with ERP platforms serving mission-driven sectors Familiarity with AI-enabled or data-rich product environments. This role can be based remotely in Spain or Portugal. Additional Information Who we are We are a people-first community that nurtures all the areas that surround your working experience. With us, you'll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. We believe that 'How work should feel' is an evolving statement. Work goes beyond tasks and everyday responsibilities it's about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. What we offer a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work talented colleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme a safe and inclusive working environment - supported by our Employee Resource Groups, which are open to all Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs: This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries - we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!
Service Coordinator Job Overview Working Hours are Monday to Friday 9:00am - 17:00pm We are seeking an organised and proactive Service Coordinator to support the smooth operation of our service and engineering activities. The role is central to coordinating engineers, managing service schedules, supporting technical projects, and ensuring accurate administration across systems and suppliers. This is a varied position requiring strong coordination skills, attention to detail, and the ability to work closely with engineers, managers, suppliers, and internal teams. Key Responsibilities Schedule and book service and remedial visits for Generator Engineers Liaise with the Technical Projects Manager to coordinate engineers for projects and complex works Arrange and manage UPS service visits with external suppliers Produce RAMS and quotations for recommended works Review job reports produced by the Administrator for accuracy and completeness Update BigChange invoicing on a weekly basis Monitor expired service contracts monthly and prepare renewal quotations in coordination with the Sales Manager Maintain and update generator set details on BigChange (filters, AVR, control panels, etc.) Update and maintain the tools register Administer PPE stock levels and reorder as required Assist the Spares Manager / Administrator with ordering parts when necessary Support with quotations, sales orders, and arranging couriers as required Assist with invoice queries Answer and manage group phone calls as needed Skills & Experience Essential: Strong organisational and coordination skills Excellent communication skills, both written and verbal Good attention to detail and administrative accuracy Confident using computer systems and databases Desirable: Experience in a service coordination, engineering, or facilities environment Familiarity with BigChange or similar job management systems Experience producing RAMS and quotations Knowledge of generators, UPS systems, or technical services (advantageous but not essential) Personal Attributes Professional and reliable Proactive and solutions-focused Able to work independently and as part of a team Comfortable liaising with engineers, suppliers, and management What We Offer Competitive salary (dependent on experience) Stable, long-term role within a growing business Training and development opportunities Supportive team environment If you are interested and sounds like the perfect position for you, please apply now! Axiom Personnel is acting as an employment agency in relation to this role
Feb 07, 2026
Full time
Service Coordinator Job Overview Working Hours are Monday to Friday 9:00am - 17:00pm We are seeking an organised and proactive Service Coordinator to support the smooth operation of our service and engineering activities. The role is central to coordinating engineers, managing service schedules, supporting technical projects, and ensuring accurate administration across systems and suppliers. This is a varied position requiring strong coordination skills, attention to detail, and the ability to work closely with engineers, managers, suppliers, and internal teams. Key Responsibilities Schedule and book service and remedial visits for Generator Engineers Liaise with the Technical Projects Manager to coordinate engineers for projects and complex works Arrange and manage UPS service visits with external suppliers Produce RAMS and quotations for recommended works Review job reports produced by the Administrator for accuracy and completeness Update BigChange invoicing on a weekly basis Monitor expired service contracts monthly and prepare renewal quotations in coordination with the Sales Manager Maintain and update generator set details on BigChange (filters, AVR, control panels, etc.) Update and maintain the tools register Administer PPE stock levels and reorder as required Assist the Spares Manager / Administrator with ordering parts when necessary Support with quotations, sales orders, and arranging couriers as required Assist with invoice queries Answer and manage group phone calls as needed Skills & Experience Essential: Strong organisational and coordination skills Excellent communication skills, both written and verbal Good attention to detail and administrative accuracy Confident using computer systems and databases Desirable: Experience in a service coordination, engineering, or facilities environment Familiarity with BigChange or similar job management systems Experience producing RAMS and quotations Knowledge of generators, UPS systems, or technical services (advantageous but not essential) Personal Attributes Professional and reliable Proactive and solutions-focused Able to work independently and as part of a team Comfortable liaising with engineers, suppliers, and management What We Offer Competitive salary (dependent on experience) Stable, long-term role within a growing business Training and development opportunities Supportive team environment If you are interested and sounds like the perfect position for you, please apply now! Axiom Personnel is acting as an employment agency in relation to this role
Hill McGlynn Recruitment Limited
Sittingbourne, Kent
Mechanical Project Manager - Sittingbourne £65,000-£70,000 + Benefits Leading M&E Subcontractor Recruitment by Hill McGlynn Limited Hybrid Work available Hill McGlynn is proud to be partnering with a respected and rapidly growing M&E subcontractor to appoint an experienced Mechanical Project Manager. This is an excellent opportunity for a driven professional to join a well-established team deli
Feb 07, 2026
Full time
Mechanical Project Manager - Sittingbourne £65,000-£70,000 + Benefits Leading M&E Subcontractor Recruitment by Hill McGlynn Limited Hybrid Work available Hill McGlynn is proud to be partnering with a respected and rapidly growing M&E subcontractor to appoint an experienced Mechanical Project Manager. This is an excellent opportunity for a driven professional to join a well-established team deli
We are seeking an experienced Director, Product - Payments Fund Out to lead the regional execution and evolution of our funds out payments strategy for EMEA and North America-two regions that encompass a significant proportion of the world's major money remittance corridors. This role will oversee a high performing product team focused on expanding and optimizing our digital global remittance capabilities, critical to driving both near- and long term growth for Western Union in EMEA, NA, and beyond. As a key member of the global Payments Product organization, you will shape and execute strategic initiatives that deliver innovation, efficiency, and market competitiveness. Your work will be grounded in competitive analysis, industry trends, business goals, and strategic partnerships, with a focus on enabling seamless, compliant, and cost-effective customer experiences across the APAC region, reflecting its unique market dynamics and customer needs. You'll play a pivotal role in building a best in class remittance payments platform, helping us better serve customers around the world and solidify Western Union's position as a leader in global money movement. Role Responsibilities Lead a team of product managers (regional and remote) responsible for the inception, discovery, solutioning, development, testing, rollout, and maintenance of a product or platform. Prioritize work for junior members of the product team; direct the team's efforts across run, grow, and transform type programs and initiatives. Shape and evolve the team's ways of working by establishing high performing stakeholder relationships with adjacent functions and refining agile and end to end PDLC practices. Create conditions under which product teams can thrive by shaping our people/talent, process/procedure, product, and technology strategy. Ideate and pilot innovative ways of fulfilling our product mission. Own the product/platform roadmap and continuously make priority decisions based on business cases, market, user, and customer impacts. Act as a steward of platform investments by identifying risks and managing total cost of ownership for any given capability. Establish market positioning objectives for complex products and platforms. Continuously educate the product team and internal/external stakeholders on the vision, mission, and current/future state of our products and platforms. Prepare executive reporting around KPIs and OKRs. Be responsible for the performance of product teams, incorporating short and long term professional development goals at both team and individual levels. Exemplify Western Union's values around engagement and inclusion. Act as a change agent and driver of innovation. Role Requirements 7-10 years of product management experience in financial services, preferably within payments, plus 5+ years managing teams. Strong ability to leverage customer insights, market trends, and data to inform and execute product strategy. Undergraduate or graduate degree in business, engineering, or a related field. Excellent leadership, communication, and stakeholder management skills. Proven expertise in both strategic and tactical product management, with hands on experience in agile methodologies and full end to end PDLC. Strong project management skills, including planning, coordination, and execution across complex initiatives. Experience in market research and identifying opportunities for product innovation and expansion. Excellent writing and communication skills. Robust technological background and proven problem solving abilities with a solid understanding of technology and business processes. Track record of driving measurable impact through product delivery and team development. Benefits include: 25 days annual leave - plus 8 public holidays Comprehensive life & medical cover - including dependents Contributory pension plan Western Union values in person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives, ultimately helping us achieve our strategic goals. By connecting face to face, we are better able to learn from our peers, problem solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. This role is classified as Hybrid, defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
Feb 07, 2026
Full time
We are seeking an experienced Director, Product - Payments Fund Out to lead the regional execution and evolution of our funds out payments strategy for EMEA and North America-two regions that encompass a significant proportion of the world's major money remittance corridors. This role will oversee a high performing product team focused on expanding and optimizing our digital global remittance capabilities, critical to driving both near- and long term growth for Western Union in EMEA, NA, and beyond. As a key member of the global Payments Product organization, you will shape and execute strategic initiatives that deliver innovation, efficiency, and market competitiveness. Your work will be grounded in competitive analysis, industry trends, business goals, and strategic partnerships, with a focus on enabling seamless, compliant, and cost-effective customer experiences across the APAC region, reflecting its unique market dynamics and customer needs. You'll play a pivotal role in building a best in class remittance payments platform, helping us better serve customers around the world and solidify Western Union's position as a leader in global money movement. Role Responsibilities Lead a team of product managers (regional and remote) responsible for the inception, discovery, solutioning, development, testing, rollout, and maintenance of a product or platform. Prioritize work for junior members of the product team; direct the team's efforts across run, grow, and transform type programs and initiatives. Shape and evolve the team's ways of working by establishing high performing stakeholder relationships with adjacent functions and refining agile and end to end PDLC practices. Create conditions under which product teams can thrive by shaping our people/talent, process/procedure, product, and technology strategy. Ideate and pilot innovative ways of fulfilling our product mission. Own the product/platform roadmap and continuously make priority decisions based on business cases, market, user, and customer impacts. Act as a steward of platform investments by identifying risks and managing total cost of ownership for any given capability. Establish market positioning objectives for complex products and platforms. Continuously educate the product team and internal/external stakeholders on the vision, mission, and current/future state of our products and platforms. Prepare executive reporting around KPIs and OKRs. Be responsible for the performance of product teams, incorporating short and long term professional development goals at both team and individual levels. Exemplify Western Union's values around engagement and inclusion. Act as a change agent and driver of innovation. Role Requirements 7-10 years of product management experience in financial services, preferably within payments, plus 5+ years managing teams. Strong ability to leverage customer insights, market trends, and data to inform and execute product strategy. Undergraduate or graduate degree in business, engineering, or a related field. Excellent leadership, communication, and stakeholder management skills. Proven expertise in both strategic and tactical product management, with hands on experience in agile methodologies and full end to end PDLC. Strong project management skills, including planning, coordination, and execution across complex initiatives. Experience in market research and identifying opportunities for product innovation and expansion. Excellent writing and communication skills. Robust technological background and proven problem solving abilities with a solid understanding of technology and business processes. Track record of driving measurable impact through product delivery and team development. Benefits include: 25 days annual leave - plus 8 public holidays Comprehensive life & medical cover - including dependents Contributory pension plan Western Union values in person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives, ultimately helping us achieve our strategic goals. By connecting face to face, we are better able to learn from our peers, problem solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. This role is classified as Hybrid, defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
Career Choices Dewis Gyrfa Ltd
Port Talbot, West Glamorgan
Neath Port Talbot, Neath Port Talbot, SA10 7DR Pay: £75,000 to £85,000 per year, plus employee benefits Contract Type: Contract Hours: Full time Disability Confident: No Closing Date: 05/03/2026 About this job Senior Interim Quality Manager Up to £85,000 great employee benefits package Neath Port Talbot Are you an experienced Quality Manger with a background in Engineering or Manufacturing? Are you looking for an exciting new interim role that has the potential to become permanent where you can put your own stamp on a successful organisation? Does the thought of joining a highly respected company that is going through a sustained period of growth appeal to yo u? If so, please read on. We are currently recruiting for a Senior Interim Quality Manager with a commitment to maintaining Product Quality and Management of the Company Business Management System for a leading Engineering firm in Neath Port Talbot. This is a great opportunity if you have experience in maintaining and continuously improving a Business Management System (BMS), ensuring compliance with ISO 9001 and EN 9100 standards through the implementation of periodic internal audits replicating external accreditation assessments You will drive business and process improvements, ensuring that all products and services consistently meet and exceed customer expectations. Responsibilities Act as the Management Representative for Quality. Maintain and enhance the Quality Management System (QMS) in line with ISO 9001 and EN 9100 requirements. Manage and disposition Nonconforming Material (internal and external). Lead Quality input into new product introduction (NPI) and associated project management activities. Participate as a key member of the Product Development and Implementation Team. Develop and oversee Quality Plans and related documentation for all major projects. Deliver Quality Training and Awareness programs across all departments. Liaise with customers on all Quality-related matters, ensuring timely and professional communication. Conduct and manage Internal Quality Audits to ensure system compliance and effectiveness. Support Continuous Improvement Initiatives across business processes. This is an exciting, responsible role as part of the Senior Management Team. Qualifications Experience in Engineering or Manufacturing with a focus on Quality Management. Experience maintaining and improving a Business Management System (BMS). Experience ensuring compliance with ISO 9001 and EN 9100 standards. Benefits and next steps You will be given full support and will have the opportunity to be part of a number of new, exciting projects for 2026. As well as a competitive salary, you will benefit from a comprehensive employee benefits package and the opportunity for future growth and progression. For immediate consideration, please forward your CV to Alex at Vibe Recruit today. Vibe Recruit is acting as an Employment Business in relation to this vacancy. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Feb 07, 2026
Full time
Neath Port Talbot, Neath Port Talbot, SA10 7DR Pay: £75,000 to £85,000 per year, plus employee benefits Contract Type: Contract Hours: Full time Disability Confident: No Closing Date: 05/03/2026 About this job Senior Interim Quality Manager Up to £85,000 great employee benefits package Neath Port Talbot Are you an experienced Quality Manger with a background in Engineering or Manufacturing? Are you looking for an exciting new interim role that has the potential to become permanent where you can put your own stamp on a successful organisation? Does the thought of joining a highly respected company that is going through a sustained period of growth appeal to yo u? If so, please read on. We are currently recruiting for a Senior Interim Quality Manager with a commitment to maintaining Product Quality and Management of the Company Business Management System for a leading Engineering firm in Neath Port Talbot. This is a great opportunity if you have experience in maintaining and continuously improving a Business Management System (BMS), ensuring compliance with ISO 9001 and EN 9100 standards through the implementation of periodic internal audits replicating external accreditation assessments You will drive business and process improvements, ensuring that all products and services consistently meet and exceed customer expectations. Responsibilities Act as the Management Representative for Quality. Maintain and enhance the Quality Management System (QMS) in line with ISO 9001 and EN 9100 requirements. Manage and disposition Nonconforming Material (internal and external). Lead Quality input into new product introduction (NPI) and associated project management activities. Participate as a key member of the Product Development and Implementation Team. Develop and oversee Quality Plans and related documentation for all major projects. Deliver Quality Training and Awareness programs across all departments. Liaise with customers on all Quality-related matters, ensuring timely and professional communication. Conduct and manage Internal Quality Audits to ensure system compliance and effectiveness. Support Continuous Improvement Initiatives across business processes. This is an exciting, responsible role as part of the Senior Management Team. Qualifications Experience in Engineering or Manufacturing with a focus on Quality Management. Experience maintaining and improving a Business Management System (BMS). Experience ensuring compliance with ISO 9001 and EN 9100 standards. Benefits and next steps You will be given full support and will have the opportunity to be part of a number of new, exciting projects for 2026. As well as a competitive salary, you will benefit from a comprehensive employee benefits package and the opportunity for future growth and progression. For immediate consideration, please forward your CV to Alex at Vibe Recruit today. Vibe Recruit is acting as an Employment Business in relation to this vacancy. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Overview An exciting opportunity has arisen for a Principal Ecologist to join a small established environmental consultancy in Exeter. You will work on a range of projects across the South West of England and join an experienced team with excellent training opportunities. As part of this role you will be involved in both field and desk based work, and work with a wide portfolio of clients so you can broaden your project experience. As a Principal Ecologist you will have experience project managing projects and line managing and supporting junior staff, with excellent career progression opportunities to develop. Requirements Good report writing skills A full UK driving license In return, you will join a forward-thinking consultancy and receive a competitive package, paid overtime arrangement. You'll join a business that supports and looks after it's staff with excellent progression opportunities available. Other Opportunities Associate Ecologist / Associate Director - Surrey or London - award-winning and market-leading global multi-disciplinary consultancy. You will join a business at the forefront of the implementation of Biodiversity Net Gain to work in their Surrey or London office. You will join a business at the forefront of the implementation of Biodiversity Net Gain to work in their Surrey or London office. You will join a business at the forefront of the implementation of Biodiversity Net Gain to wo Salary: £60,000 to £70,000 Per Annum Sector: Ecology and Environmental Contract Type: Permanent Town/City: London / Surrey Senior / Principal Ornithologist - leading company in environmental and advisory solutions in Birmingham, with remote working options available. You will join a supportive and collaborative team to deliver a range of projects including renewable Salary: £39,000 to £47,000 Per Annum Sector: Ecology and Environmental Contract Type: Permanent Town/City: Birmingham Coastal Engineer / Scientist - key technical and leadership role within the Coastal & Marine Environment team. Lead on a range of coastal projects with expertise in hydrodynamics, geomorphology, flooding, and environmental assessment Salary: Competitive Sector: Civil & Structural Engineering, Geotechnical, Ecology and Environmental Contract Type: Permanent Town/City: Bristol Principal Ecologist - Oxfordshire - join a leading multinational, multi disciplinary consultancy in the East of England. Lead on projects where your efforts will be rewarded and supported Salary: £50,000 to £55,000 Per Annum Sector: Ecology and Environmental Contract Type: Permanent Town/City: Cambridge Project Manager - experienced candidate to oversee lifecycle of diverse and technically challenging projects-from initial concept through design and construction, through to completion and aftercare. Ideally suited to candidates with an engineering background Salary: Competitive Sector: Architecture and Landscape Architecture, Ecology and Environmental Contract Type: Permanent Town/City: Cardiff
Feb 07, 2026
Full time
Overview An exciting opportunity has arisen for a Principal Ecologist to join a small established environmental consultancy in Exeter. You will work on a range of projects across the South West of England and join an experienced team with excellent training opportunities. As part of this role you will be involved in both field and desk based work, and work with a wide portfolio of clients so you can broaden your project experience. As a Principal Ecologist you will have experience project managing projects and line managing and supporting junior staff, with excellent career progression opportunities to develop. Requirements Good report writing skills A full UK driving license In return, you will join a forward-thinking consultancy and receive a competitive package, paid overtime arrangement. You'll join a business that supports and looks after it's staff with excellent progression opportunities available. Other Opportunities Associate Ecologist / Associate Director - Surrey or London - award-winning and market-leading global multi-disciplinary consultancy. You will join a business at the forefront of the implementation of Biodiversity Net Gain to work in their Surrey or London office. You will join a business at the forefront of the implementation of Biodiversity Net Gain to work in their Surrey or London office. You will join a business at the forefront of the implementation of Biodiversity Net Gain to wo Salary: £60,000 to £70,000 Per Annum Sector: Ecology and Environmental Contract Type: Permanent Town/City: London / Surrey Senior / Principal Ornithologist - leading company in environmental and advisory solutions in Birmingham, with remote working options available. You will join a supportive and collaborative team to deliver a range of projects including renewable Salary: £39,000 to £47,000 Per Annum Sector: Ecology and Environmental Contract Type: Permanent Town/City: Birmingham Coastal Engineer / Scientist - key technical and leadership role within the Coastal & Marine Environment team. Lead on a range of coastal projects with expertise in hydrodynamics, geomorphology, flooding, and environmental assessment Salary: Competitive Sector: Civil & Structural Engineering, Geotechnical, Ecology and Environmental Contract Type: Permanent Town/City: Bristol Principal Ecologist - Oxfordshire - join a leading multinational, multi disciplinary consultancy in the East of England. Lead on projects where your efforts will be rewarded and supported Salary: £50,000 to £55,000 Per Annum Sector: Ecology and Environmental Contract Type: Permanent Town/City: Cambridge Project Manager - experienced candidate to oversee lifecycle of diverse and technically challenging projects-from initial concept through design and construction, through to completion and aftercare. Ideally suited to candidates with an engineering background Salary: Competitive Sector: Architecture and Landscape Architecture, Ecology and Environmental Contract Type: Permanent Town/City: Cardiff
Were looking for a commercially minded Network Optimisation Manager to join our Network Design team in Bolton. This role plays a key part in shaping and improving Whistls logistics network by turning complex data into practical, cost-effective solutions. Youll lead optimisation projects end to end, working closely with operational and commercial teams to drive efficiency, performance, and strategi click apply for full job details
Feb 07, 2026
Full time
Were looking for a commercially minded Network Optimisation Manager to join our Network Design team in Bolton. This role plays a key part in shaping and improving Whistls logistics network by turning complex data into practical, cost-effective solutions. Youll lead optimisation projects end to end, working closely with operational and commercial teams to drive efficiency, performance, and strategi click apply for full job details
About the Role As Building Control Team Leader, you'll support the Building Control Manager in delivering a high-quality, compliant, and efficient Building Control service. You'll lead day-to-day operations, manage complex cases, provide expert technical guidance, and help drive service improvements that support building safety, regulatory compliance, and customer satisfaction. What You'll Be Doing Overseeing daily workloads, supporting enquiries, resolving issues, and contributing to performance reporting. Ensuring all activity aligns with the Building Safety Act, OSR requirements, and the organisation's Quality Management System. Managing a caseload of complex or major applications, providing expert advice, negotiating compliance, and attending key meetings. Supporting staff through guidance, coaching, and performance management. Conducting statutory site inspections and assessing plans to ensure compliance with Building Regulations. Leading investigations into contraventions, preparing reports, taking enforcement actions, and representing the organisation as needed. Acting as a lead officer for dangerous structures and emergency call-outs. Maintaining accurate records, supporting income generation, and developing LABC partnership opportunities. Building strong stakeholder relationships to deliver a customer-focused service. What We're Looking For Essential: Registered with the Building Safety Regulator. Experience in Building Control (Local Authority or Approved Inspector). HNC/HND-level qualification or equivalent experience. Desired: Degree in Building Control/Surveying or related field. Professional membership (RICS, CABE, CIOB). Coaching or leadership experience. Dangerous structures training and LABC Level 6 Fire Safety validation. Evidence of CPD. Skills You'll Need Strong ability to interpret legislation, technical standards, and complex plans. Competence in structural, fire, energy, acoustic, and sustainability assessments. Excellent understanding of UK Building Regulations, construction methods, and building pathology. Knowledge of dangerous structures, risk assessments, contaminated land, and site investigations. Effective communication, negotiation, influencing, and stakeholder management. Strong project management, organisation, and decision-making skills. Proficiency with Microsoft 365 and modern Building Control systems (Civica, Uniform, Tascomi, Arcus, Northgate Assure). Understanding of data protection principles. Ability to work flexibly, attend meetings outside core hours, hold a full licence, and work safely on construction sites.
Feb 07, 2026
Full time
About the Role As Building Control Team Leader, you'll support the Building Control Manager in delivering a high-quality, compliant, and efficient Building Control service. You'll lead day-to-day operations, manage complex cases, provide expert technical guidance, and help drive service improvements that support building safety, regulatory compliance, and customer satisfaction. What You'll Be Doing Overseeing daily workloads, supporting enquiries, resolving issues, and contributing to performance reporting. Ensuring all activity aligns with the Building Safety Act, OSR requirements, and the organisation's Quality Management System. Managing a caseload of complex or major applications, providing expert advice, negotiating compliance, and attending key meetings. Supporting staff through guidance, coaching, and performance management. Conducting statutory site inspections and assessing plans to ensure compliance with Building Regulations. Leading investigations into contraventions, preparing reports, taking enforcement actions, and representing the organisation as needed. Acting as a lead officer for dangerous structures and emergency call-outs. Maintaining accurate records, supporting income generation, and developing LABC partnership opportunities. Building strong stakeholder relationships to deliver a customer-focused service. What We're Looking For Essential: Registered with the Building Safety Regulator. Experience in Building Control (Local Authority or Approved Inspector). HNC/HND-level qualification or equivalent experience. Desired: Degree in Building Control/Surveying or related field. Professional membership (RICS, CABE, CIOB). Coaching or leadership experience. Dangerous structures training and LABC Level 6 Fire Safety validation. Evidence of CPD. Skills You'll Need Strong ability to interpret legislation, technical standards, and complex plans. Competence in structural, fire, energy, acoustic, and sustainability assessments. Excellent understanding of UK Building Regulations, construction methods, and building pathology. Knowledge of dangerous structures, risk assessments, contaminated land, and site investigations. Effective communication, negotiation, influencing, and stakeholder management. Strong project management, organisation, and decision-making skills. Proficiency with Microsoft 365 and modern Building Control systems (Civica, Uniform, Tascomi, Arcus, Northgate Assure). Understanding of data protection principles. Ability to work flexibly, attend meetings outside core hours, hold a full licence, and work safely on construction sites.
Overview W Talent Manufacturing and Engineering are supporting a market leading Manufacturing company based in Bristol to find a EHS Manager. This business is dedicated to delivering high-quality products to various industries and have seen significant growth so far this year. The EHS Manager will join the site senior leadership team and be imperative on supporting all functions of the organisation on the commitment to a business wide drive to develop a more robust cultural behavioural safety initiative. Our customer is committed to Safety and this role is pivotal in continuing their exciting safety journey at their Flag ship state of the art manufacturing site in Bristol. Job Role W Talent Manufacturing and Engineering are seeking an experienced and highly skilled EHS Manager to lead a small team and drive a successful behavioural change programme. This role is working on site in a heavy industrial high hazard environment based in Bristol. The role requires a highly qualified EHS Leader with a proven track record in supporting a Manufacturing organisation in technical and strategic safety improvements and support the business on prioritising work flow to gain the best result across the whole facility Key Responsibilities Health and Safety Strategy: Develop and implement a health and safety strategy that aligns with the company's goals and objectives, ensuring a proactive and prevention-based approach. Regulatory Compliance: Act as the point of contact for the HSE Inspectors, facilitating site inspections and reviews. Stay up-to-date with relevant health and safety legislation, regulations, and standards, and ensure the facility's compliance with all relevant laws. Risk Assessment: Conduct and review risk assessments, including hazard identification and process safety assessments, to mitigate potential health and safety risks. Training and Education: Create and deliver health and safety training programs for employees, contractors, and visitors, ensuring a culture of safety awareness and competence. Incident Investigation: Lead investigations of workplace incidents, accidents, and near misses, and implement corrective and preventive actions to avoid future recurrences. Health and Safety Reporting: Prepare regular health and safety reports for senior management and regulatory authorities, providing insights and recommendations. Audits and Inspections: Conduct regular audits and inspections to assess compliance, identify areas for improvement, and track progress. Safety Culture: Foster a strong safety culture by promoting employee engagement, feedback, and participation in safety initiatives. Environmental Compliance: Maintain the ISO 14001 management system, working with site teams to ensure compliance with environmental regulations and sustainability goals. Qualifications and Person specification NEBOSH Diploma or equivalent - minimum expectation Proven experience working as part of a Senior Leadership team A background in a Heavy or Process Industry is highly advantageous Lead Auditor would be advantageous Knowledge of High Hazard regulations and compliance such as DSEAR. ATEX or COMAH is preferred Significant experience in management, engaging with the full work force Strong problem-solving abilities, with a proactive and solutions-oriented approach Strong communication and stakeholder engagement What's on Offer 60,000 plus benefits To be truly accountable for the safety change within a forward thinking business
Feb 07, 2026
Full time
Overview W Talent Manufacturing and Engineering are supporting a market leading Manufacturing company based in Bristol to find a EHS Manager. This business is dedicated to delivering high-quality products to various industries and have seen significant growth so far this year. The EHS Manager will join the site senior leadership team and be imperative on supporting all functions of the organisation on the commitment to a business wide drive to develop a more robust cultural behavioural safety initiative. Our customer is committed to Safety and this role is pivotal in continuing their exciting safety journey at their Flag ship state of the art manufacturing site in Bristol. Job Role W Talent Manufacturing and Engineering are seeking an experienced and highly skilled EHS Manager to lead a small team and drive a successful behavioural change programme. This role is working on site in a heavy industrial high hazard environment based in Bristol. The role requires a highly qualified EHS Leader with a proven track record in supporting a Manufacturing organisation in technical and strategic safety improvements and support the business on prioritising work flow to gain the best result across the whole facility Key Responsibilities Health and Safety Strategy: Develop and implement a health and safety strategy that aligns with the company's goals and objectives, ensuring a proactive and prevention-based approach. Regulatory Compliance: Act as the point of contact for the HSE Inspectors, facilitating site inspections and reviews. Stay up-to-date with relevant health and safety legislation, regulations, and standards, and ensure the facility's compliance with all relevant laws. Risk Assessment: Conduct and review risk assessments, including hazard identification and process safety assessments, to mitigate potential health and safety risks. Training and Education: Create and deliver health and safety training programs for employees, contractors, and visitors, ensuring a culture of safety awareness and competence. Incident Investigation: Lead investigations of workplace incidents, accidents, and near misses, and implement corrective and preventive actions to avoid future recurrences. Health and Safety Reporting: Prepare regular health and safety reports for senior management and regulatory authorities, providing insights and recommendations. Audits and Inspections: Conduct regular audits and inspections to assess compliance, identify areas for improvement, and track progress. Safety Culture: Foster a strong safety culture by promoting employee engagement, feedback, and participation in safety initiatives. Environmental Compliance: Maintain the ISO 14001 management system, working with site teams to ensure compliance with environmental regulations and sustainability goals. Qualifications and Person specification NEBOSH Diploma or equivalent - minimum expectation Proven experience working as part of a Senior Leadership team A background in a Heavy or Process Industry is highly advantageous Lead Auditor would be advantageous Knowledge of High Hazard regulations and compliance such as DSEAR. ATEX or COMAH is preferred Significant experience in management, engaging with the full work force Strong problem-solving abilities, with a proactive and solutions-oriented approach Strong communication and stakeholder engagement What's on Offer 60,000 plus benefits To be truly accountable for the safety change within a forward thinking business
W have an exciting opportunity for a MEP Building Services Manager to join our team construction our flagship HMP Glasgow project. Location : Glasgow (Robroyston) Hours : 42.5 Hours P/W We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? The building services manager will work within the MEP team delivering £180M of services packages on a technically complex new build campus, the Building Services Manager will, for their assigned work front, manage the building services design, installation and commissioning process and to minimise risks associated across their assigned buildings. Furthermore you will manage the various mechanical, electrical and plumbing (MEP) related designers and sub contractors through design development, contractor design portion (CDP), installation and commissioning to ensure all works are fully coordinated and delivered in accordance with the overall programme. What are we looking for? This role of Building Services Manager is great for you if you : Degree qualified and relevant professional qualification/ accreditation in MEP. Good level of technical and professional expertise gained within MEP market working with Tier 1 or Large MEP contracting organisations SMTS 5 Day Cert CSCS Card Design and technical knowledge including latest regulations as they pertain to the industry Ability to produce M&E design, installation and commissioning programmes, plan and prioritise work to ensure all targets are met Understanding of SMART technology and the integration of specialist systems in large buildings Driving License Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to
Feb 07, 2026
Full time
W have an exciting opportunity for a MEP Building Services Manager to join our team construction our flagship HMP Glasgow project. Location : Glasgow (Robroyston) Hours : 42.5 Hours P/W We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? The building services manager will work within the MEP team delivering £180M of services packages on a technically complex new build campus, the Building Services Manager will, for their assigned work front, manage the building services design, installation and commissioning process and to minimise risks associated across their assigned buildings. Furthermore you will manage the various mechanical, electrical and plumbing (MEP) related designers and sub contractors through design development, contractor design portion (CDP), installation and commissioning to ensure all works are fully coordinated and delivered in accordance with the overall programme. What are we looking for? This role of Building Services Manager is great for you if you : Degree qualified and relevant professional qualification/ accreditation in MEP. Good level of technical and professional expertise gained within MEP market working with Tier 1 or Large MEP contracting organisations SMTS 5 Day Cert CSCS Card Design and technical knowledge including latest regulations as they pertain to the industry Ability to produce M&E design, installation and commissioning programmes, plan and prioritise work to ensure all targets are met Understanding of SMART technology and the integration of specialist systems in large buildings Driving License Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to
An established international engineering organisation is recruiting an experienced Senior HR Advisor (Maternity Cover) to join its HR team on a 12-month fixed-term basis. This is a hands-on generalist role supporting managers and employees across two locations during a period of change. Working closely with a senior HR colleague, youll provide practical, compliant HR advice while helping to align HR pr click apply for full job details
Feb 07, 2026
Contractor
An established international engineering organisation is recruiting an experienced Senior HR Advisor (Maternity Cover) to join its HR team on a 12-month fixed-term basis. This is a hands-on generalist role supporting managers and employees across two locations during a period of change. Working closely with a senior HR colleague, youll provide practical, compliant HR advice while helping to align HR pr click apply for full job details
Kier Group is shaping some of the UK's most important infrastructure and construction projects and we're inviting talented MEICA professionals to be part of what comes next. We are now welcoming expressions of interest from skilled individuals across Mechanical, Electrical, Commissioning, Instrumentation, Control & Automation disciplines to support a wide portfolio of construction, infrastructure, energy, and industrial projects nationwide. From complex mechanical installations to innovative electrical and ICA solutions. If you're looking to take the next step in your career with a business committed to innovation, growth and long-term development, we want to hear from you. Be Part of Shaping the Future We are engaging with professionals from early career to leadership level, including but not limited: Electricians & Electrical Engineers Mechanical Engineers Electrical Package Managers Mechanical Package Managers ICA Engineers & ICA Technicians Commissioning Engineers Project Engineers (MEICA) Site Supervisors & Construction Leads (MEICA) Whether your background is in major infrastructure, commercial builds, utilities, energy, or general construction we welcome diverse experience. Why join Kier? Joining Kier means becoming part of a collaborative team delivering projects that shape the UK's future. You'll be contributing to: Major infrastructure improvement programmes Complex mechanical and electrical installations Digital and automated control systems development Sustainable engineering solutions for long-term impact About You As part of our expression of interest process, we're particularly keen to hear from individuals who have: Experience in MEICA delivery , installation, or management Backgrounds in construction, infrastructure, industrial or utilities projects A desire to take on new challenges across diverse project environments The ambition to progress your career Transferable skills, whether from site, commissioning, design, maintenance or operational settings If you're ready to take your career to the next level, make a real difference and be part of something truly monumental, we want to hear from you. Register Your Interest If you're interested in joining us and developing a career within Kier, then please apply and register your interest today. Our team of dedicated recruiters will follow-up with you to provide further detail on these exciting opportunities and expected timelines. Upon your application, please state the job position you are interested in, your desired work location and any additional information you would like to let us know, such as open to re-locating. Our opportunities are designed to provide flexibility, where we can. Therefore, please state on your application if you have any flexible working requirements and we will aim to support where possible. Please note, a valid UK driving license is essential. Rewards and benefits We're proud to offer our brilliant people a wide variety of benefits that you can tailor to your needs. Want to see what we have to offer, take a closer look here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Keir's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . Right to Work & Security Clearance Any expression of interest will be subject to holding the required right to work in the UK in order to comply with the relevant UK legislation. We will request to see evidence of your right to work as part of the selection process. We reserve the right to withdraw any offer should the required evidence not be provided. For some of our positions, you may also require Security Clearance as part of the vetting process.
Feb 07, 2026
Full time
Kier Group is shaping some of the UK's most important infrastructure and construction projects and we're inviting talented MEICA professionals to be part of what comes next. We are now welcoming expressions of interest from skilled individuals across Mechanical, Electrical, Commissioning, Instrumentation, Control & Automation disciplines to support a wide portfolio of construction, infrastructure, energy, and industrial projects nationwide. From complex mechanical installations to innovative electrical and ICA solutions. If you're looking to take the next step in your career with a business committed to innovation, growth and long-term development, we want to hear from you. Be Part of Shaping the Future We are engaging with professionals from early career to leadership level, including but not limited: Electricians & Electrical Engineers Mechanical Engineers Electrical Package Managers Mechanical Package Managers ICA Engineers & ICA Technicians Commissioning Engineers Project Engineers (MEICA) Site Supervisors & Construction Leads (MEICA) Whether your background is in major infrastructure, commercial builds, utilities, energy, or general construction we welcome diverse experience. Why join Kier? Joining Kier means becoming part of a collaborative team delivering projects that shape the UK's future. You'll be contributing to: Major infrastructure improvement programmes Complex mechanical and electrical installations Digital and automated control systems development Sustainable engineering solutions for long-term impact About You As part of our expression of interest process, we're particularly keen to hear from individuals who have: Experience in MEICA delivery , installation, or management Backgrounds in construction, infrastructure, industrial or utilities projects A desire to take on new challenges across diverse project environments The ambition to progress your career Transferable skills, whether from site, commissioning, design, maintenance or operational settings If you're ready to take your career to the next level, make a real difference and be part of something truly monumental, we want to hear from you. Register Your Interest If you're interested in joining us and developing a career within Kier, then please apply and register your interest today. Our team of dedicated recruiters will follow-up with you to provide further detail on these exciting opportunities and expected timelines. Upon your application, please state the job position you are interested in, your desired work location and any additional information you would like to let us know, such as open to re-locating. Our opportunities are designed to provide flexibility, where we can. Therefore, please state on your application if you have any flexible working requirements and we will aim to support where possible. Please note, a valid UK driving license is essential. Rewards and benefits We're proud to offer our brilliant people a wide variety of benefits that you can tailor to your needs. Want to see what we have to offer, take a closer look here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Keir's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . Right to Work & Security Clearance Any expression of interest will be subject to holding the required right to work in the UK in order to comply with the relevant UK legislation. We will request to see evidence of your right to work as part of the selection process. We reserve the right to withdraw any offer should the required evidence not be provided. For some of our positions, you may also require Security Clearance as part of the vetting process.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their organisation for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Feb 07, 2026
Full time
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within their organisation for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Field Service Engineer Packaging Machinery East of England (Home-based) £35,000 basic + £42k+ OTE (Year 1) Company Car + Pension + Private Health + 25 Days Holiday + Life Assurance Are you a mechanically or electrically skilled engineer who loves problem-solving, travelling across your region, and working with high-quality automated machinery? We re recruiting a Field Service Engineer to join a long-established, UK-leading packaging machinery business with thousands of machines installed nationwide. What you ll be doing Planned preventative maintenance on a wide range of automated packaging equipment Responding to breakdowns and carrying out reactive repairs Fault-finding, diagnosing issues and implementing long-term fixes Supporting with machinery installations and commissioning Providing customer training and delivering exceptional service Building strong customer relationships across an established service patch Some occasional holiday/sickness cover in neighbouring areas What we re looking for Mechanical and/or electrical engineering background C&G, ONC or equivalent vocational qualifications Confident working with industrial machinery Logical approach to fault-finding Self-motivated, reliable and well-presented Experience in packaging machinery is beneficial but full training is provided Why apply? Join a highly successful, stable business with over 80 years in the industry Excellent training pathway ideal for engineers wanting to specialise in automated machinery Strong earning potential in year one and beyond Supportive team of experienced Service Engineers and Managers Long-term career opportunities Areas covered include: AL, CV, E, EC, EN, HA, HP, IG, LU, MK, N, NN, NW, SG, UB, W, WC, WD If you d like to specialise in high-quality packaging machinery and build a long-term engineering career, we d love to hear from you.
Feb 07, 2026
Full time
Field Service Engineer Packaging Machinery East of England (Home-based) £35,000 basic + £42k+ OTE (Year 1) Company Car + Pension + Private Health + 25 Days Holiday + Life Assurance Are you a mechanically or electrically skilled engineer who loves problem-solving, travelling across your region, and working with high-quality automated machinery? We re recruiting a Field Service Engineer to join a long-established, UK-leading packaging machinery business with thousands of machines installed nationwide. What you ll be doing Planned preventative maintenance on a wide range of automated packaging equipment Responding to breakdowns and carrying out reactive repairs Fault-finding, diagnosing issues and implementing long-term fixes Supporting with machinery installations and commissioning Providing customer training and delivering exceptional service Building strong customer relationships across an established service patch Some occasional holiday/sickness cover in neighbouring areas What we re looking for Mechanical and/or electrical engineering background C&G, ONC or equivalent vocational qualifications Confident working with industrial machinery Logical approach to fault-finding Self-motivated, reliable and well-presented Experience in packaging machinery is beneficial but full training is provided Why apply? Join a highly successful, stable business with over 80 years in the industry Excellent training pathway ideal for engineers wanting to specialise in automated machinery Strong earning potential in year one and beyond Supportive team of experienced Service Engineers and Managers Long-term career opportunities Areas covered include: AL, CV, E, EC, EN, HA, HP, IG, LU, MK, N, NN, NW, SG, UB, W, WC, WD If you d like to specialise in high-quality packaging machinery and build a long-term engineering career, we d love to hear from you.
Introduction This is the role for someone who is passionate about determining robust solutions to business & technology challenges, making use of your strong understanding of PLM and Digital Engineering technologies. You can perform rapid analysis and decomposition of complex business information into solution options and recommendations. Working alongside our talented and widely experienced consultants, you'll have the opportunity to define innovative solutions that overcome complex business needs. Together with clients and third-party vendors, you'll have a desire to lead and be part of a collaborative team taking a holistic approach across the system helping shape strategy, requirements and technology to deliver outstanding results. You will have a drive, determination and the soft skills to seek consensus and compromise in order to engage client architects and other stakeholders and take them through the technical aspects of business transformation from business needs to fully delivered and implemented solution. Whether it's a strategy and transformation or implementation programme, your advice will help our clients to operate more efficiently and effectively. What's more, you'll be pivotal in helping to drive forward some of the most exciting products currently in development in the UK. Your role and responsibilities Collaborating with clients, consultants and delivery teams to determine business-specific solution needs. Define and architect solutions to clients Digital Engineering needs, both business and technical. Determine, create and maintain architectural artifacts (e.g. documentation, models) through all phases of a project. Technically lead large and/or complex projects and support the Project Manager to meet business needs, governance approvals and delivery timescales. Includes compiling and implementing application development plans. Provide leadership and technical direction at all levels in the team to meet challenges throughout the project lifecycle. Provide strategic and enterprise level input to aid clients in constructing a holistic solution across their data and application landscape. Where not present, bring architectural principles and thinking to a project including documenting architectural processes, procedures and standards. Identifying application integration requirements, maintenance needs, upgrades, and data migration activities. Identify opportunities to eliminate complexity, simplify end-to-end workflows, automate manual tasks and deploy AI across operations. You will be responsible for mentoring junior architects and other team members, guiding and encouraging the use of best practise techniques. Required technical and professional expertise The ideal candidate will be employed in a major engineering organisation or in a leading consulting or digital technology firm. Our preference is that they will have experience of operating in similar Senior roles within the sector. Knowledge of the digital solutions within the Product Engineering domain Be able to provide evidence based architectural options, alternatives, rationales, and recommendations/solution evaluations. Experience of technically leading large complex projects. Proven ability to build new and maintain existing professional networks. Establish and maintain skills and personal eminence in the market. Continually develop expertise and knowledge of client issues based on accumulated experience. Be able to create and present architectural artifacts for governance forums. Build and manage trusted relationships with client architects at all levels, strengthening IBM Consulting services capabilities. Preferred technical and professional experience Ability to learn new methods, approaches and tools. Ability to perform analytical thinking and problem solving and communicate the outcomes. Leadership skills (provide guidance, delegation, communication (written/verbal) and encourage ideas and options). Understand the importance of data and its governance, strategy, integrations and insights that it can supply to a business. Understanding and appreciation of business process and its role in Digital Engineering transformations. Communicate articulately and effectively, with an appropriate level of detail but retaining key messages, at all levels of business Excellent relationship building skills i.e. upon joining a new team, quickly build relationships to ensure solutions cover and complement all aspects of business needs and wider transformation (e.g. processes). Ability to support requirements gathering and process modelling activities. PLM skills and experience. Ideally with successful delivery of solutions utilising key PLM Packages (such as Teamcenter, 3DEXPERIENCE, Windchill or equivalent). Understanding of migration and interface techniques and tools such as ETL, Enterprise Service Bus is beneficial. Awareness of enterprise architecture frameworks like Zachman or TOGAF is beneficial. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Feb 07, 2026
Full time
Introduction This is the role for someone who is passionate about determining robust solutions to business & technology challenges, making use of your strong understanding of PLM and Digital Engineering technologies. You can perform rapid analysis and decomposition of complex business information into solution options and recommendations. Working alongside our talented and widely experienced consultants, you'll have the opportunity to define innovative solutions that overcome complex business needs. Together with clients and third-party vendors, you'll have a desire to lead and be part of a collaborative team taking a holistic approach across the system helping shape strategy, requirements and technology to deliver outstanding results. You will have a drive, determination and the soft skills to seek consensus and compromise in order to engage client architects and other stakeholders and take them through the technical aspects of business transformation from business needs to fully delivered and implemented solution. Whether it's a strategy and transformation or implementation programme, your advice will help our clients to operate more efficiently and effectively. What's more, you'll be pivotal in helping to drive forward some of the most exciting products currently in development in the UK. Your role and responsibilities Collaborating with clients, consultants and delivery teams to determine business-specific solution needs. Define and architect solutions to clients Digital Engineering needs, both business and technical. Determine, create and maintain architectural artifacts (e.g. documentation, models) through all phases of a project. Technically lead large and/or complex projects and support the Project Manager to meet business needs, governance approvals and delivery timescales. Includes compiling and implementing application development plans. Provide leadership and technical direction at all levels in the team to meet challenges throughout the project lifecycle. Provide strategic and enterprise level input to aid clients in constructing a holistic solution across their data and application landscape. Where not present, bring architectural principles and thinking to a project including documenting architectural processes, procedures and standards. Identifying application integration requirements, maintenance needs, upgrades, and data migration activities. Identify opportunities to eliminate complexity, simplify end-to-end workflows, automate manual tasks and deploy AI across operations. You will be responsible for mentoring junior architects and other team members, guiding and encouraging the use of best practise techniques. Required technical and professional expertise The ideal candidate will be employed in a major engineering organisation or in a leading consulting or digital technology firm. Our preference is that they will have experience of operating in similar Senior roles within the sector. Knowledge of the digital solutions within the Product Engineering domain Be able to provide evidence based architectural options, alternatives, rationales, and recommendations/solution evaluations. Experience of technically leading large complex projects. Proven ability to build new and maintain existing professional networks. Establish and maintain skills and personal eminence in the market. Continually develop expertise and knowledge of client issues based on accumulated experience. Be able to create and present architectural artifacts for governance forums. Build and manage trusted relationships with client architects at all levels, strengthening IBM Consulting services capabilities. Preferred technical and professional experience Ability to learn new methods, approaches and tools. Ability to perform analytical thinking and problem solving and communicate the outcomes. Leadership skills (provide guidance, delegation, communication (written/verbal) and encourage ideas and options). Understand the importance of data and its governance, strategy, integrations and insights that it can supply to a business. Understanding and appreciation of business process and its role in Digital Engineering transformations. Communicate articulately and effectively, with an appropriate level of detail but retaining key messages, at all levels of business Excellent relationship building skills i.e. upon joining a new team, quickly build relationships to ensure solutions cover and complement all aspects of business needs and wider transformation (e.g. processes). Ability to support requirements gathering and process modelling activities. PLM skills and experience. Ideally with successful delivery of solutions utilising key PLM Packages (such as Teamcenter, 3DEXPERIENCE, Windchill or equivalent). Understanding of migration and interface techniques and tools such as ETL, Enterprise Service Bus is beneficial. Awareness of enterprise architecture frameworks like Zachman or TOGAF is beneficial. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Overview PMO Manager - Location: Hybrid role. Whiteley, Hampshire. Clearance Required: This role will require attainment and maintenance of SC clearance. Leidos is seeking an experienced PMO Manager to lead and oversee all Programme Management Office (PMO) activities within a major, complex programme. This role is critical to ensuring robust governance, effective delivery management, and alignment across multiple technical and non-technical workstreams. You will manage a team of Project Managers, ensuring work packages are clearly defined, appropriately governed, and delivered to meet contractual, technical, and programme commitments. The successful candidate will bring significant experience operating within a Systems Integrator (SI) environment, alongside strong commercial awareness and a track record of managing PMO functions within a contractually governed customer-supplier relationship. What will I be doing? Lead the PMO function for the programme, ensuring all core disciplines - governance, schedule management, risk and issue management, change control, data quality, and deliverables tracking - are effectively operated and continuously improved. Oversee a team of Project Managers, ensuring work packages are clearly defined, well-governed, and delivered in line with contractual, technical and programme commitments. Maintain high-quality programme reporting, dashboards, and insights, ensuring transparency for senior stakeholders and alignment with customer governance requirements. Ensure PMO processes support and comply with the programme's commercial and contractual framework, including milestone tracking, baseline management, and integration with the customer processes. Build strong relationships across internal teams, external partners, and customer stakeholders to ensure alignment, issue resolutions, and effective cross-programme communication. What does Leidos need from me? Significant experience in PMO Leadership within Systems Integration Programmes. Strong understanding of PMO functions, governance frameworks and SI delivery environments. Experience operating within a commercial and contractual framework, including supporting contract deliverables, change processes and milestone compliance. Proven ability to lead and develop teams of Project Managers. Excellent organisational skills and attention to detail. Strong communication and stakeholder management skills, including experience engaging senior leadership and customer representatives. Proficient in PMO tools and methodologies. What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits Flexi Working Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know, and we will respond in a way that best fits your needs. Who We Are Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. What Makes Us Different Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We invest in technical academies, career rotations and career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Pay Range £73,700.00-£97,000.00 About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at . Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process. If you received an email purporting to be from Leidos that asks for payment-related information, please contact . Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Feb 07, 2026
Full time
Overview PMO Manager - Location: Hybrid role. Whiteley, Hampshire. Clearance Required: This role will require attainment and maintenance of SC clearance. Leidos is seeking an experienced PMO Manager to lead and oversee all Programme Management Office (PMO) activities within a major, complex programme. This role is critical to ensuring robust governance, effective delivery management, and alignment across multiple technical and non-technical workstreams. You will manage a team of Project Managers, ensuring work packages are clearly defined, appropriately governed, and delivered to meet contractual, technical, and programme commitments. The successful candidate will bring significant experience operating within a Systems Integrator (SI) environment, alongside strong commercial awareness and a track record of managing PMO functions within a contractually governed customer-supplier relationship. What will I be doing? Lead the PMO function for the programme, ensuring all core disciplines - governance, schedule management, risk and issue management, change control, data quality, and deliverables tracking - are effectively operated and continuously improved. Oversee a team of Project Managers, ensuring work packages are clearly defined, well-governed, and delivered in line with contractual, technical and programme commitments. Maintain high-quality programme reporting, dashboards, and insights, ensuring transparency for senior stakeholders and alignment with customer governance requirements. Ensure PMO processes support and comply with the programme's commercial and contractual framework, including milestone tracking, baseline management, and integration with the customer processes. Build strong relationships across internal teams, external partners, and customer stakeholders to ensure alignment, issue resolutions, and effective cross-programme communication. What does Leidos need from me? Significant experience in PMO Leadership within Systems Integration Programmes. Strong understanding of PMO functions, governance frameworks and SI delivery environments. Experience operating within a commercial and contractual framework, including supporting contract deliverables, change processes and milestone compliance. Proven ability to lead and develop teams of Project Managers. Excellent organisational skills and attention to detail. Strong communication and stakeholder management skills, including experience engaging senior leadership and customer representatives. Proficient in PMO tools and methodologies. What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits Flexi Working Commitment to Diversity We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know, and we will respond in a way that best fits your needs. Who We Are Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. Working together as Team Leidos we are helping to transform the UK's defence supply chain by providing an integration of a complex mixture of services, at low risk, using a modern suite of systems that will deliver one version of the truth. What Makes Us Different Purpose: You can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We invest in technical academies, career rotations and career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Pay Range £73,700.00-£97,000.00 About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at . Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process. If you received an email purporting to be from Leidos that asks for payment-related information, please contact . Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
.Quality Assurance Manager page is loaded Quality Assurance Managerlocations: Polypipe Doncaster Neale Roadtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (22 days left to apply)job requisition id: JR102038Closing Date for Application:Friday 27/02/2026At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK.Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: Managing the Quality Assurance team and being responsible for the overall quality of products released by the company in accordance with European Standards, British Standards, Internal Specifications and Quality Plans thereby preventing nonconforming product from reaching the next process stage. Key Responsibilities: Management of the quality team including all personnel related responsibilities Supervise, implement and monitor a quality control program and activities of the department Carry out audits to identify and document areas of weakness within the company's structure Implement testing and inspection procedures of all products in production to ensure conformity with specifications and standards and recommend corrective actions where needed Carry out sampling, testing and inspection routines to check product quality during a production process Reviewing existing policies, drawing up and implementing plans to improve quality systems within the organization Conduct quality control training of employees Liaison with relevant departments to design improvements of products to maintain quality production Maintain appropriate documents and reports of all product testing Supervise lab technicians to ensure effective implementation of quality control procedures Coordinate with customers and outside vendors as to product specification and deviations from standards prior to production Consulting with staff to find ways of improving quality and working with training departments to put plans into effect Carrying out assessments and reviews of change to gauge how effective they have been, and advising and guiding managers on quality assurance policies and systems Responsible for ISO 9001 Monitoring and evaluating customer complaints & non conformance reports Segregation, handling and rework of nonconforming product Review corrective actions resulting from customer complaints and non-conformance reports Submission of samples for audit to external laboratories External assessments carried out by BSI, BBA, AENOR, SABS Production / Quality meetings (each morning) - implementation of actions arising from these Calibration control Understand safe working practices within a manufacturing environment and maintain a safe working environment Ensure a programme of continuous improvement in all activities Skills & Requirements: Graduate level in a plastics or quality related discipline or have appropriate experience Previous experience within a Quality/Engineering role is essential Ability to understand and interpret product drawings, standards, specifications and comply to test procedures Strong, effective decision making, organisational and time management skills along with a wide range of influencing skills and the ability to communicate with internal management and external customers Experience of coaching, development and training of others Computer literate and experience of using spreadsheets and power point Strong planning/organisational and prioritisation requirements Excellent people management, interpersonal and communication skills Demonstrate core company values (Our Ways of Working) Perform any other duties as appropriate within skills/competency level Strong commitment to continuous improvement and sustainability practices Can demonstrate the Genuit Group Trademark behaviours: "We work together", "We take ownership" & "We find a better way" Working Hours & Benefits: Monday to Friday, 08:30am - 17: Days annual leave Company Car Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Cycle to work scheme Free flu vouchers Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services Staff discount on all Genuit Group products Free on-site parkingHere at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.At Polypipe we recognise the contribution our people make to our success and are committed to attracting talent from a wide and diverse pool.Our people are the heart and soul of our business, and we know that they are the key to ensuring our long-term sustainability, enabling us to be flexible and responsive to the needs of our customers and the wider construction industry, and we offer rewarding career opportunities to individuals who share our values and are passionate about making a positive impact.And that is why we are passionate about developing a culture of trust and innovation, one that values and celebrates the contributions of each and every team member. It is our people who will ensure that our success is sustainable, supporting each other and being flexible and responsive to the demands of our customers and the marketplace.
Feb 07, 2026
Full time
.Quality Assurance Manager page is loaded Quality Assurance Managerlocations: Polypipe Doncaster Neale Roadtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 28, 2026 (22 days left to apply)job requisition id: JR102038Closing Date for Application:Friday 27/02/2026At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK.Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: Managing the Quality Assurance team and being responsible for the overall quality of products released by the company in accordance with European Standards, British Standards, Internal Specifications and Quality Plans thereby preventing nonconforming product from reaching the next process stage. Key Responsibilities: Management of the quality team including all personnel related responsibilities Supervise, implement and monitor a quality control program and activities of the department Carry out audits to identify and document areas of weakness within the company's structure Implement testing and inspection procedures of all products in production to ensure conformity with specifications and standards and recommend corrective actions where needed Carry out sampling, testing and inspection routines to check product quality during a production process Reviewing existing policies, drawing up and implementing plans to improve quality systems within the organization Conduct quality control training of employees Liaison with relevant departments to design improvements of products to maintain quality production Maintain appropriate documents and reports of all product testing Supervise lab technicians to ensure effective implementation of quality control procedures Coordinate with customers and outside vendors as to product specification and deviations from standards prior to production Consulting with staff to find ways of improving quality and working with training departments to put plans into effect Carrying out assessments and reviews of change to gauge how effective they have been, and advising and guiding managers on quality assurance policies and systems Responsible for ISO 9001 Monitoring and evaluating customer complaints & non conformance reports Segregation, handling and rework of nonconforming product Review corrective actions resulting from customer complaints and non-conformance reports Submission of samples for audit to external laboratories External assessments carried out by BSI, BBA, AENOR, SABS Production / Quality meetings (each morning) - implementation of actions arising from these Calibration control Understand safe working practices within a manufacturing environment and maintain a safe working environment Ensure a programme of continuous improvement in all activities Skills & Requirements: Graduate level in a plastics or quality related discipline or have appropriate experience Previous experience within a Quality/Engineering role is essential Ability to understand and interpret product drawings, standards, specifications and comply to test procedures Strong, effective decision making, organisational and time management skills along with a wide range of influencing skills and the ability to communicate with internal management and external customers Experience of coaching, development and training of others Computer literate and experience of using spreadsheets and power point Strong planning/organisational and prioritisation requirements Excellent people management, interpersonal and communication skills Demonstrate core company values (Our Ways of Working) Perform any other duties as appropriate within skills/competency level Strong commitment to continuous improvement and sustainability practices Can demonstrate the Genuit Group Trademark behaviours: "We work together", "We take ownership" & "We find a better way" Working Hours & Benefits: Monday to Friday, 08:30am - 17: Days annual leave Company Car Contributory pension scheme - matched up to 8% Life assurance Enhanced Maternity & Paternity pay Save as you earn Sharesave Scheme Cycle to work scheme Free flu vouchers Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services Staff discount on all Genuit Group products Free on-site parkingHere at the Genuit Group we recognise and develop the contribution our people make to the Group's success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale.At Polypipe we recognise the contribution our people make to our success and are committed to attracting talent from a wide and diverse pool.Our people are the heart and soul of our business, and we know that they are the key to ensuring our long-term sustainability, enabling us to be flexible and responsive to the needs of our customers and the wider construction industry, and we offer rewarding career opportunities to individuals who share our values and are passionate about making a positive impact.And that is why we are passionate about developing a culture of trust and innovation, one that values and celebrates the contributions of each and every team member. It is our people who will ensure that our success is sustainable, supporting each other and being flexible and responsive to the demands of our customers and the marketplace.
Who we are We're M ller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: M ller Milk & Ingredients (MMI) and M ller Yogurt & Desserts (MYD). Join MMI and step into a culture that's fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we're processing enough milk to make 66 billion cups of tea every year. And we're so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Why M ller? Milk flows through everything at M ller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Laboratory Manager - 12 Month Fixed Term Contract (Maternity Cover) Hours: Monday - Friday Contract: 12-month fixed term This role covers 7 MMI sites across the UK, regular travel will be required and base location will be determined by closest site to the post holder. About the Role We are looking for an experienced Laboratory Manager to join our team on a 12-month fixed term contract to cover maternity leave. This is a fantastic opportunity to lead laboratory activities, ensuring best practice, compliance, and alignment across our UK operations. This role will have a requirement for regular travel across our sites: Glasgow, Manchester, Skelmersdale, Market Drayton, Droitwich, Severnside and Bridgwater. A company car will be provided. Key Responsibilities Lead and manage laboratory operations, driving technical excellence and compliance. Oversee laboratory methods, audits, and accreditation standards. Provide technical advice, training, and support to site laboratory teams. Manage relationships with internal and external stakeholders, including suppliers, LIMS and third-party labs. Identify and deliver cost-saving initiatives and continuous improvement projects. Ensure laboratory safety performance meets company standards. What We're Looking For Proven experience managing a laboratory, ideally within food manufacturing. Strong Knowledge of LIMs systems and SAP. Expertise of laboratory methods, testing, calibrations, and equipment servicing. Ability to lead change, influence stakeholders, and foster collaboration. Excellent problem-solving skills and attention to detail. Professional qualifications such as Level 4 Food Hygiene, Level 4 HACCP, or similar are desirable. Why Join Us? This role offers the chance to make a real impact, working with a passionate team and contributing to high standards of quality and safety. Up to 10% annual bonus Company car Private medical care 4 x life assurance 25 days annual leave, plus bank holidays
Feb 07, 2026
Full time
Who we are We're M ller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: M ller Milk & Ingredients (MMI) and M ller Yogurt & Desserts (MYD). Join MMI and step into a culture that's fast-paced and full of opportunity. With great benefits, exciting challenges, a dream team of people, this is your chance to make a real impact. Over here, we're processing enough milk to make 66 billion cups of tea every year. And we're so much more than just milk. This is the place to come for cream, butter, milk drinks and ingredients products (a lot, we know), all made from milk from over 1,000 supplying farmers in Britain. Why M ller? Milk flows through everything at M ller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. As the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, making sure we're helping to create a more sustainable dairy future.We're growing to keep up with the millions of people reaching for our branded and private label products on shelves everywhere. Join a culture full of pace that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Laboratory Manager - 12 Month Fixed Term Contract (Maternity Cover) Hours: Monday - Friday Contract: 12-month fixed term This role covers 7 MMI sites across the UK, regular travel will be required and base location will be determined by closest site to the post holder. About the Role We are looking for an experienced Laboratory Manager to join our team on a 12-month fixed term contract to cover maternity leave. This is a fantastic opportunity to lead laboratory activities, ensuring best practice, compliance, and alignment across our UK operations. This role will have a requirement for regular travel across our sites: Glasgow, Manchester, Skelmersdale, Market Drayton, Droitwich, Severnside and Bridgwater. A company car will be provided. Key Responsibilities Lead and manage laboratory operations, driving technical excellence and compliance. Oversee laboratory methods, audits, and accreditation standards. Provide technical advice, training, and support to site laboratory teams. Manage relationships with internal and external stakeholders, including suppliers, LIMS and third-party labs. Identify and deliver cost-saving initiatives and continuous improvement projects. Ensure laboratory safety performance meets company standards. What We're Looking For Proven experience managing a laboratory, ideally within food manufacturing. Strong Knowledge of LIMs systems and SAP. Expertise of laboratory methods, testing, calibrations, and equipment servicing. Ability to lead change, influence stakeholders, and foster collaboration. Excellent problem-solving skills and attention to detail. Professional qualifications such as Level 4 Food Hygiene, Level 4 HACCP, or similar are desirable. Why Join Us? This role offers the chance to make a real impact, working with a passionate team and contributing to high standards of quality and safety. Up to 10% annual bonus Company car Private medical care 4 x life assurance 25 days annual leave, plus bank holidays
Overview LOCATION: London Designer Outlet, Wembley HA9 0PA SHIFT PATTERN: 4 on / 4 off WORKING HOURS: 42 HOURS PER WEEK PAY RATE: £15.60 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Role Overview The Security Officer is a highly visible, front-facing representative of the Security Team at London Designer Outlet. This role is critical in maintaining a safe, secure, and welcoming environment for visitors, retailers, staff, and contractors. A professional, customer-focused, and proactive approach is essential. The successful candidate will demonstrate strong situational awareness, excellent communication skills, and the ability to respond calmly and effectively to incidents, ensuring exemplary standards of security and customer service at all times. Key Responsibilities Customer Service & Public Engagement Act as a welcoming and professional presence, readily interacting with visitors and tenants and delivering first-class customer service. Proactively assist visitors wherever opportunities arise, offering guidance, reassurance, and support. Maintain a smart, professional appearance befitting the company and site standards at all times. Security & Patrol Duties Conduct regular patrols of the shopping centre in line with Site Assignment Instructions, remaining vigilant and proactive at all times. Safeguard the centre by ensuring the environment remains safe, secure, and non-threatening for all users. Identify and report unsecured areas immediately to the Control Room and take appropriate action to resolve issues. Monitor and manage unauthorised access, including identifying and dealing with banned individuals in accordance with site procedures. Incident & Emergency Management Respond promptly and effectively to all security issues, incidents, and emergencies. Manage incidents in full compliance with site policies and procedures, ensuring accurate escalation and resolution. Liaise closely with the Control Room, keeping colleagues fully informed and supported during live incidents. Deal efficiently with emergencies, including fire alarm activations, ensuring the Centre Management Team is kept fully informed at all times. Demonstrate sound judgement and the ability to think and act quickly under pressure. Monitoring, Reporting & Compliance Maintain a high level of vigilance through observation, monitoring, and surveillance of suspect behaviour. Accurately log and report all incidents, non-conformances, and emergencies in line with site and company policies. Ensure all incidents and events are correctly recorded in the Security Officer notebook, adhering strictly to notebook and evidential standards. Adhere to radio protocols and communication procedures at all times. Teamwork & Continuous Improvement Work closely with the Environmental Services Team to deliver a "one team" approach across the site. Highlight opportunities for improved collaboration and service delivery. Complete all mandatory and additional training as requested by the line manager. Undertake any other reasonable duties required to meet the operational needs of the business. Be available to cover at least one additional shift per month, where required, to support absence or annual leave. Job Requirements Essential Valid SIA Door Supervisor Licence. Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Ability to remain calm and decisive in emergency or high-pressure situations. Good organisational skills, flexibility, and reliability. Professional appearance and demeanour at all times. Good knowledge of the local area. Desirable SIA CCTV Licence. Experience operating fire alarm systems in a busy public environment. First Aid qualification. Personal Attributes Proactive and solution-focused approach. High levels of integrity, discretion, and professionalism. Strong awareness of human behaviour and situational risk. A team player who can also work confidently using own initiative. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Feb 07, 2026
Full time
Overview LOCATION: London Designer Outlet, Wembley HA9 0PA SHIFT PATTERN: 4 on / 4 off WORKING HOURS: 42 HOURS PER WEEK PAY RATE: £15.60 PER HOUR If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Role Overview The Security Officer is a highly visible, front-facing representative of the Security Team at London Designer Outlet. This role is critical in maintaining a safe, secure, and welcoming environment for visitors, retailers, staff, and contractors. A professional, customer-focused, and proactive approach is essential. The successful candidate will demonstrate strong situational awareness, excellent communication skills, and the ability to respond calmly and effectively to incidents, ensuring exemplary standards of security and customer service at all times. Key Responsibilities Customer Service & Public Engagement Act as a welcoming and professional presence, readily interacting with visitors and tenants and delivering first-class customer service. Proactively assist visitors wherever opportunities arise, offering guidance, reassurance, and support. Maintain a smart, professional appearance befitting the company and site standards at all times. Security & Patrol Duties Conduct regular patrols of the shopping centre in line with Site Assignment Instructions, remaining vigilant and proactive at all times. Safeguard the centre by ensuring the environment remains safe, secure, and non-threatening for all users. Identify and report unsecured areas immediately to the Control Room and take appropriate action to resolve issues. Monitor and manage unauthorised access, including identifying and dealing with banned individuals in accordance with site procedures. Incident & Emergency Management Respond promptly and effectively to all security issues, incidents, and emergencies. Manage incidents in full compliance with site policies and procedures, ensuring accurate escalation and resolution. Liaise closely with the Control Room, keeping colleagues fully informed and supported during live incidents. Deal efficiently with emergencies, including fire alarm activations, ensuring the Centre Management Team is kept fully informed at all times. Demonstrate sound judgement and the ability to think and act quickly under pressure. Monitoring, Reporting & Compliance Maintain a high level of vigilance through observation, monitoring, and surveillance of suspect behaviour. Accurately log and report all incidents, non-conformances, and emergencies in line with site and company policies. Ensure all incidents and events are correctly recorded in the Security Officer notebook, adhering strictly to notebook and evidential standards. Adhere to radio protocols and communication procedures at all times. Teamwork & Continuous Improvement Work closely with the Environmental Services Team to deliver a "one team" approach across the site. Highlight opportunities for improved collaboration and service delivery. Complete all mandatory and additional training as requested by the line manager. Undertake any other reasonable duties required to meet the operational needs of the business. Be available to cover at least one additional shift per month, where required, to support absence or annual leave. Job Requirements Essential Valid SIA Door Supervisor Licence. Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Ability to remain calm and decisive in emergency or high-pressure situations. Good organisational skills, flexibility, and reliability. Professional appearance and demeanour at all times. Good knowledge of the local area. Desirable SIA CCTV Licence. Experience operating fire alarm systems in a busy public environment. First Aid qualification. Personal Attributes Proactive and solution-focused approach. High levels of integrity, discretion, and professionalism. Strong awareness of human behaviour and situational risk. A team player who can also work confidently using own initiative. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Resources on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Feb 07, 2026
Full time
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
