The Role As our founding Product Manager, you will own the product requirements for Olix's OTPUs. You will have end-to-end responsibility for driving product strategy in the rapidly changing domain of AI inference & training. Success in this role will accelerate the development and deployment of Olix's OTPU to service real customer workloads. Responsibilities Define and drive the product strategy and roadmap evaluating emerging AI research and industry trends to leverage OTPU's strengths to best serve customers. Collaborate cross-functionally with optics, electronics and software teams to translate product requirements into engineering deliverables. Conduct in-depth market research to understand competitor solutions and customer pain points, synthesising insights to refine product positioning, features, and messaging. Define and track success metrics (e.g., performance benchmarks, usage, revenue targets) to align hardware and software simulations with customer requirements. Skills & Experience 3+ years of Product Management experience, ideally in deep tech or AI/HPC infrastructure contexts. 2+ years of Engineering experience. Technical fluency in AI/ML frameworks, hardware acceleration - enough to engage meaningfully with R&D and engineering teams. Proven track record of owning product roadmaps from ideation to launch, particularly in early-stage or rapidly evolving technology environments. Strong market research and analytical abilities to identify trends, assess competitive landscapes, and define opportunities for differentiation. Excellent communication skills, capable of articulating complex technical concepts to diverse engineers, non-engineers and customers. Data-driven mindset, comfortable working with quantitative and qualitative metrics to guide product decisions. Bachelor's in a relevant field (Engineering, Computer Science, Physics, or similar), or equivalent practical experience. Compensation & Benefits £117,000 - £143,000 annual salary, depending on experience, skills, and location. Competitive stock options, you're not just part of the journey, you will own a piece of it. Work from our HQ in King's Cross, right in the middle of London's buzzing AI scene. Live within 45 minutes of the office? Perfect. Live within 20 minutes? We'll add an extra location bonus to your salary. We offer visa sponsorship and full relocation support (UK and abroad), through a dedicated third-party provider who are on hand to make your move to London as seamless as possible. Full BUPA healthcare and dental cover, medical history disregarded. High-spec tech for everyone - M4 Macs as standard, M4 Pros for Engineers. Sony noise-cancelling headphones and ergonomic setups to keep you comfortable and focused. Personal company card to spend on tools that help you do your job - like ChatGPT Pro or anything else that boosts your workflow. Healthy, chef-cooked dinners in the office every night, with something for every diet and tastebud. Monthly off-site team socials. 25 days of paid holiday, plus all the UK bank holidays. Access to our in-house 3D printer for personal or work projects. Cycle2work scheme. Need a caffeine fix? We've got you covered with a tab at our favourite local coffee shop. We offer a pension plan and salary sacrifice options. Due to U.S. export control regulations, candidates' eligibility to work at Olix depends on their most recent citizenship or permanent residency status. We are generally unable to consider applicants whose most recent citizenship or permanent residence is in certain restricted countries (currently including Iran, North Korea, Syria, Cuba, Russia, Belarus, China, Hong Kong, Macau, and Venezuela). Applicants who have subsequently obtained citizenship or permanent residency in another country not subject to these restrictions may still be eligible. We do not accept unsolicited CVs from recruitment agencies, will not be liable for any fees, and prohibit unauthorised use of our company name in recruitment activities. we receive many applications, and this role is not at the top of our priority list. We anticipate reviewing all submissions within 3 weeks, and will contact you if you are shortlisted.
Jan 21, 2026
Full time
The Role As our founding Product Manager, you will own the product requirements for Olix's OTPUs. You will have end-to-end responsibility for driving product strategy in the rapidly changing domain of AI inference & training. Success in this role will accelerate the development and deployment of Olix's OTPU to service real customer workloads. Responsibilities Define and drive the product strategy and roadmap evaluating emerging AI research and industry trends to leverage OTPU's strengths to best serve customers. Collaborate cross-functionally with optics, electronics and software teams to translate product requirements into engineering deliverables. Conduct in-depth market research to understand competitor solutions and customer pain points, synthesising insights to refine product positioning, features, and messaging. Define and track success metrics (e.g., performance benchmarks, usage, revenue targets) to align hardware and software simulations with customer requirements. Skills & Experience 3+ years of Product Management experience, ideally in deep tech or AI/HPC infrastructure contexts. 2+ years of Engineering experience. Technical fluency in AI/ML frameworks, hardware acceleration - enough to engage meaningfully with R&D and engineering teams. Proven track record of owning product roadmaps from ideation to launch, particularly in early-stage or rapidly evolving technology environments. Strong market research and analytical abilities to identify trends, assess competitive landscapes, and define opportunities for differentiation. Excellent communication skills, capable of articulating complex technical concepts to diverse engineers, non-engineers and customers. Data-driven mindset, comfortable working with quantitative and qualitative metrics to guide product decisions. Bachelor's in a relevant field (Engineering, Computer Science, Physics, or similar), or equivalent practical experience. Compensation & Benefits £117,000 - £143,000 annual salary, depending on experience, skills, and location. Competitive stock options, you're not just part of the journey, you will own a piece of it. Work from our HQ in King's Cross, right in the middle of London's buzzing AI scene. Live within 45 minutes of the office? Perfect. Live within 20 minutes? We'll add an extra location bonus to your salary. We offer visa sponsorship and full relocation support (UK and abroad), through a dedicated third-party provider who are on hand to make your move to London as seamless as possible. Full BUPA healthcare and dental cover, medical history disregarded. High-spec tech for everyone - M4 Macs as standard, M4 Pros for Engineers. Sony noise-cancelling headphones and ergonomic setups to keep you comfortable and focused. Personal company card to spend on tools that help you do your job - like ChatGPT Pro or anything else that boosts your workflow. Healthy, chef-cooked dinners in the office every night, with something for every diet and tastebud. Monthly off-site team socials. 25 days of paid holiday, plus all the UK bank holidays. Access to our in-house 3D printer for personal or work projects. Cycle2work scheme. Need a caffeine fix? We've got you covered with a tab at our favourite local coffee shop. We offer a pension plan and salary sacrifice options. Due to U.S. export control regulations, candidates' eligibility to work at Olix depends on their most recent citizenship or permanent residency status. We are generally unable to consider applicants whose most recent citizenship or permanent residence is in certain restricted countries (currently including Iran, North Korea, Syria, Cuba, Russia, Belarus, China, Hong Kong, Macau, and Venezuela). Applicants who have subsequently obtained citizenship or permanent residency in another country not subject to these restrictions may still be eligible. We do not accept unsolicited CVs from recruitment agencies, will not be liable for any fees, and prohibit unauthorised use of our company name in recruitment activities. we receive many applications, and this role is not at the top of our priority list. We anticipate reviewing all submissions within 3 weeks, and will contact you if you are shortlisted.
Job Title: Billing Clerk Location: White Rose Office Park, Leeds (with 1-2 days home working) Salary: Up to £27,500 per annum Working Hours: 8:00am - 4:30pm, Monday to Friday Contract Type: Full-time, Permanent Join Our Team as a Billing Clerk Are you looking for a stable, full-time role with flexibility and a supportive team environment? We're seeking a detail-focused Billing Clerk to join our commercial support team based at White Rose Office Park in Leeds. This is a great opportunity for someone who thrives in a structured, fast-paced role and is looking for a bit more flexibility in their week - with the option to work from home 1-2 days per week. Offering a salary of up to £27,500 and standard working hours of 8:00am - 4:30pm Monday to Friday, this position provides both work-life balance and room to grow. You'll play a vital role in managing and progressing both reactive and planned maintenance (PPM) tasks through our Work in Progress (WIP) system - ensuring works are efficiently closed and invoiced. The role involves daily collaboration with internal teams including the Service Centre, Purchase Ledger, Credit Control, and Operations. Key Responsibilities Manage WIP and invoicing from job completion through to invoice, ensuring all records are accurate and up to date Prepare, collate, and allocate all required documentation for timely invoicing across a specific customer portfolio Collaborate with operational and service centre teams to gather missing documentation and maintain a strong audit trail Process high volumes of invoices and credit notes using job costing and schedule of rates Monitor job status in the IFS Work Management System to ensure accurate reporting and billing Ensure all procedures are followed to maintain high standards of service delivery and client satisfaction Support with ad-hoc administrative duties as required by the line manager What We're Looking For Experience in a billing, invoicing, or finance administration role Familiarity with CAFM/ERP systems (experience with IFS is a plus) High level of accuracy and attention to detail Strong communication skills and the ability to work across multiple departments Proactive mindset and the ability to manage a high volume of tasks effectively Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 20, 2026
Full time
Job Title: Billing Clerk Location: White Rose Office Park, Leeds (with 1-2 days home working) Salary: Up to £27,500 per annum Working Hours: 8:00am - 4:30pm, Monday to Friday Contract Type: Full-time, Permanent Join Our Team as a Billing Clerk Are you looking for a stable, full-time role with flexibility and a supportive team environment? We're seeking a detail-focused Billing Clerk to join our commercial support team based at White Rose Office Park in Leeds. This is a great opportunity for someone who thrives in a structured, fast-paced role and is looking for a bit more flexibility in their week - with the option to work from home 1-2 days per week. Offering a salary of up to £27,500 and standard working hours of 8:00am - 4:30pm Monday to Friday, this position provides both work-life balance and room to grow. You'll play a vital role in managing and progressing both reactive and planned maintenance (PPM) tasks through our Work in Progress (WIP) system - ensuring works are efficiently closed and invoiced. The role involves daily collaboration with internal teams including the Service Centre, Purchase Ledger, Credit Control, and Operations. Key Responsibilities Manage WIP and invoicing from job completion through to invoice, ensuring all records are accurate and up to date Prepare, collate, and allocate all required documentation for timely invoicing across a specific customer portfolio Collaborate with operational and service centre teams to gather missing documentation and maintain a strong audit trail Process high volumes of invoices and credit notes using job costing and schedule of rates Monitor job status in the IFS Work Management System to ensure accurate reporting and billing Ensure all procedures are followed to maintain high standards of service delivery and client satisfaction Support with ad-hoc administrative duties as required by the line manager What We're Looking For Experience in a billing, invoicing, or finance administration role Familiarity with CAFM/ERP systems (experience with IFS is a plus) High level of accuracy and attention to detail Strong communication skills and the ability to work across multiple departments Proactive mindset and the ability to manage a high volume of tasks effectively Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a leading provider and up to 8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Salary sacrifice car scheme (Hybrid/Electric Vehicle) Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Senior Project Manager Circa £89,000 + 5% Welcome Bonus + £4,750 Flex Allowance + up to 20% Bonus + Benefits Great journeys happen at London Gatwick. Where will your career take you? The buzz, the energy, the sheer magic of travel You can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from your everyday life. This role takes an office first hybrid approach here at London Gatwick, with three days a week in the office, two days remote, managed around the needs of the business. What is the role? London Gatwick is evolving rapidly, presenting an exciting opportunity for a Senior Project Manager (Civils) to join our high-performing and expanding Airfield and Civils Programme, working on delivering and shaping Gatwick's future infrastructure. As a Senior Project Manager at London Gatwick, you'll lead strategic construction projects from conception, through execution and closeout. We have a growing portfolio of projects on the Airfield, which range from £5 to £150m, including projects for Runways, taxiways and roads, as well as upgrading air traffic control systems. You will be supporting the Programme Manager and the team to ensure that projects are delivered on time and within budget to the highest standard. In this pivotal role, you will lead the full project lifecycle of crucial Civil Engineering and Infrastructure projects within an operational airport environment. You will manage the technical, commercial, and financial aspects to achieve both project and business objectives, resultantly the shaping of the future of one of the world's busiest airports. If you have a proven track record of delivering projects above £20m, this is a unique opportunity to join a dynamic team and make a significant impact. What will you do? Reporting to the Programme Manager, you'll be responsible for taking complex projects through various stages, from design and procurement to construction and delivery. You'll be focused on high-quality results and handing over the project confident in the knowledge that you have played a pivotal role in helping London Gatwick deliver something impactful for the business and its customers. Do you have what we're looking for? The live environment at London Gatwick requires all our teams to have a flexible and adaptable approach, with problem solving skills and an innovative outlook. In addition, this role requires: Significant experience as a Senior Project Manager or Project Manager, leading infrastructure projects in a live operational environment. Your experience will demonstrate handling big projects or multi-year programs worth over £20 million (ideally in a relevant industry, for example, highways, airfields, rail or nuclear) Experience in leading teams of 10 people or more Demonstrable experience in communicating with a wide range of stakeholders, with multiple and sometimes conflicting priorities, to explain how you are working and why in a straightforward way. Proven leadership and influencing skills, along with the ability to motivate, coach, facilitate, and create learning opportunities for others. A qualification in Project Management (eg APM PMQ) and a degree in Civil Engineering or Construction is desirable. Skills Strong leadership and influencing skills. Effective communication skills. Strong practical problem-solving abilities. Ability to manage complex stakeholder requirements. Sound commercial and financial awareness. Knowledge of the NEC suite of contracts is desirable. Understanding of contract administration and negotiations. Familiarity with the airport environment is desirable What's in it for you? We value our people and reward every employee fairly with a highly competitive package, enhanced by a discretionary annual bonus, free staff parking, discounted rail travel to work, share matching scheme and more. We offer a rewarding world of flexible benefits you can tailor to the things that matter to you most. There are also plenty of opportunities for career progression, as well as training to support your personal and professional development. At London Gatwick, we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible. Our employees tell us that working here is something special and no day is like another, where our teams do something every day that other airports only dream of. Along with a competitive salary, our employees enjoy a range of personal, health and financial benefits, including: 5% Welcome Bonus Performance-based bonus scheme High street shops and restaurant discounts Healthcare scheme Life and disability insurance Professional training to develop Discounted travel Volunteer days What's it like to work at London Gatwick? At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included. We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise that we all play an important role in our success. London Gatwick supports an inclusive recruitment process, enabling you to perform at your best. Please make us aware, as part of your application, should you require any reasonable adjustments. Click apply now to start your career journey with London Gatwick. You can find out more about what it's like to work at London Gatwick by visiting our careers site, Careers at London Gatwick
Jan 20, 2026
Full time
Senior Project Manager Circa £89,000 + 5% Welcome Bonus + £4,750 Flex Allowance + up to 20% Bonus + Benefits Great journeys happen at London Gatwick. Where will your career take you? The buzz, the energy, the sheer magic of travel You can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from your everyday life. This role takes an office first hybrid approach here at London Gatwick, with three days a week in the office, two days remote, managed around the needs of the business. What is the role? London Gatwick is evolving rapidly, presenting an exciting opportunity for a Senior Project Manager (Civils) to join our high-performing and expanding Airfield and Civils Programme, working on delivering and shaping Gatwick's future infrastructure. As a Senior Project Manager at London Gatwick, you'll lead strategic construction projects from conception, through execution and closeout. We have a growing portfolio of projects on the Airfield, which range from £5 to £150m, including projects for Runways, taxiways and roads, as well as upgrading air traffic control systems. You will be supporting the Programme Manager and the team to ensure that projects are delivered on time and within budget to the highest standard. In this pivotal role, you will lead the full project lifecycle of crucial Civil Engineering and Infrastructure projects within an operational airport environment. You will manage the technical, commercial, and financial aspects to achieve both project and business objectives, resultantly the shaping of the future of one of the world's busiest airports. If you have a proven track record of delivering projects above £20m, this is a unique opportunity to join a dynamic team and make a significant impact. What will you do? Reporting to the Programme Manager, you'll be responsible for taking complex projects through various stages, from design and procurement to construction and delivery. You'll be focused on high-quality results and handing over the project confident in the knowledge that you have played a pivotal role in helping London Gatwick deliver something impactful for the business and its customers. Do you have what we're looking for? The live environment at London Gatwick requires all our teams to have a flexible and adaptable approach, with problem solving skills and an innovative outlook. In addition, this role requires: Significant experience as a Senior Project Manager or Project Manager, leading infrastructure projects in a live operational environment. Your experience will demonstrate handling big projects or multi-year programs worth over £20 million (ideally in a relevant industry, for example, highways, airfields, rail or nuclear) Experience in leading teams of 10 people or more Demonstrable experience in communicating with a wide range of stakeholders, with multiple and sometimes conflicting priorities, to explain how you are working and why in a straightforward way. Proven leadership and influencing skills, along with the ability to motivate, coach, facilitate, and create learning opportunities for others. A qualification in Project Management (eg APM PMQ) and a degree in Civil Engineering or Construction is desirable. Skills Strong leadership and influencing skills. Effective communication skills. Strong practical problem-solving abilities. Ability to manage complex stakeholder requirements. Sound commercial and financial awareness. Knowledge of the NEC suite of contracts is desirable. Understanding of contract administration and negotiations. Familiarity with the airport environment is desirable What's in it for you? We value our people and reward every employee fairly with a highly competitive package, enhanced by a discretionary annual bonus, free staff parking, discounted rail travel to work, share matching scheme and more. We offer a rewarding world of flexible benefits you can tailor to the things that matter to you most. There are also plenty of opportunities for career progression, as well as training to support your personal and professional development. At London Gatwick, we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible. Our employees tell us that working here is something special and no day is like another, where our teams do something every day that other airports only dream of. Along with a competitive salary, our employees enjoy a range of personal, health and financial benefits, including: 5% Welcome Bonus Performance-based bonus scheme High street shops and restaurant discounts Healthcare scheme Life and disability insurance Professional training to develop Discounted travel Volunteer days What's it like to work at London Gatwick? At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included. We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise that we all play an important role in our success. London Gatwick supports an inclusive recruitment process, enabling you to perform at your best. Please make us aware, as part of your application, should you require any reasonable adjustments. Click apply now to start your career journey with London Gatwick. You can find out more about what it's like to work at London Gatwick by visiting our careers site, Careers at London Gatwick
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Jan 19, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
For more information, please read our There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Job description, low-code style: As the low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So let's cut to the chase. We're looking for Customer Success Managers, AKA Bridge Builders, to ensure our customers are realizing the full value from OutSystems products and solutions across their entire global enterprises. The longer story: Due to our exceptional growth, we're looking for key players in our growing global Customer Success team. If you have an affinity for technology, a passion for making your customers successful, and natural talent for building great relationships, then this could be the role for you. Here's what a successful Customer Success Manager at OutSystems looks like: Manages a list of our strategic customers and important initiatives. Provides customers with business, technical, and product knowledge. Develops/executes effective success plans to drive customer outcomes. Educates customers on how existing and new product features/functionality will contribute to the growth of their business. Works closely with CS leadership to define and execute best practices for account management. Assists others at OutSystems as they support the customers in their digitalization journey. Works closely with Account Executives and Customer Success Engineers to identify and nurture customer renewal and growth opportunities to closure. Acts as the Voice of the Customer. Identifies and quantifies the key factors for customer success and then communicates them effectively to drive the solutions provided by OutSystems. Develops a plan to meet this criterion based on regularly cadenced communications with the customer (QBRs, Executive Meetings, etc.). Brings intelligent and relevant product feedback and recommendations from customers back to the Product Management team. Travels as needed to meet with Customers in person. Develops a plan to increase the penetration at your Customers that provides for increased OutSystems executive visibility. Innovates to make an impact : on your customers, your team, and the company. Must Have: 5+ years' experience in a customer facing role Experience in a Technical Account Management, Customer Success Management, Solution Engineering/Architecture, or Professional Services role Experience with large enterprise customers in a SaaS revenue model Track record of consistently delivering projects, driving successful technical programs, and managing technical accounts Experience working with a technical customer base and corporate IT projects and processes Proven ability to lead people internally and externally to drive outcomes A highly quantitative approach to understanding, measuring, and forecasting customer behavior and revenue Ability to work across geographies and cultures Bachelor's Degree (or equivalent) or higher Even Better: Intellectual curiosity Sense of humor How you will be measured: Retaining and growing revenue within the existing customer base Increasing executive visibility into your customer base Increasing customer health scores and NPS Creating OutSystems advocates in your customer base The Longer Story: OutSystems enables enterprise teams to build AI-powered applications and agents that reduce manual work, streamline internal operations, and accelerate impact. A proven low-code foundation combined with agentic AI and AI app generation capabilities empowers teams to move up to 10x faster with the assurance of security, scalability, and governance built in.As the future becomes agentic, our customers need us now more than ever. AI has opened the door to extraordinary possibilities-but inside the enterprise, things are moving fast and feeling chaotic. Some early adopters are making progress in production, but for many, AI tools are sprawling without governance, data isn't ready, and talent isn't there yet. Enterprises are still drowning in application backlogs and struggling with legacy systems. But with the right platform, AI doesn't have to add to the chaos. It can become the breakthrough that brings clarity-and drives real, enterprise-wide impact. At OutSystems, we've built that platform, providing the tools necessary for enterprises to overcome these hurdles.We are looking for passionate, talented, and motivated people to join us in helping our customers build, deploy, and scale apps and agents-fast, helping them accelerate innovation while enabling secure, governed human-AI collaboration.OutSystems is a truly global company, with more than 850,000 developer community members, 1,700 employees, more than 500 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and of course has a thriving, worldwide community of remote employees.Amongst our customers are some of the world's most recognizable brands across diverse industries-brands like Toyota, Heineken, Bosch, KeyBank, and UCLA. These customers are the reason we have a 4.6 star rating on G2. Their success is ours, and their stories demonstrate tangible ROI and transformational impact. We are a 9x Gartner Magic Quadrant Leader for Low-Code Application Platforms and a multi-year leader in the Forrester Wave. We're recognized not just as leaders but as visionaries with a strong ability to execute, now extending our leadership into the AI and agentic application development arena. Working at OutSystems Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most. A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative. Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are. Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision. Disrupting the status quo is in our DNA. In fact, it's why our company exists. We ask "why" a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants
Jan 19, 2026
Full time
For more information, please read our There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! Job description, low-code style: As the low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast. So let's cut to the chase. We're looking for Customer Success Managers, AKA Bridge Builders, to ensure our customers are realizing the full value from OutSystems products and solutions across their entire global enterprises. The longer story: Due to our exceptional growth, we're looking for key players in our growing global Customer Success team. If you have an affinity for technology, a passion for making your customers successful, and natural talent for building great relationships, then this could be the role for you. Here's what a successful Customer Success Manager at OutSystems looks like: Manages a list of our strategic customers and important initiatives. Provides customers with business, technical, and product knowledge. Develops/executes effective success plans to drive customer outcomes. Educates customers on how existing and new product features/functionality will contribute to the growth of their business. Works closely with CS leadership to define and execute best practices for account management. Assists others at OutSystems as they support the customers in their digitalization journey. Works closely with Account Executives and Customer Success Engineers to identify and nurture customer renewal and growth opportunities to closure. Acts as the Voice of the Customer. Identifies and quantifies the key factors for customer success and then communicates them effectively to drive the solutions provided by OutSystems. Develops a plan to meet this criterion based on regularly cadenced communications with the customer (QBRs, Executive Meetings, etc.). Brings intelligent and relevant product feedback and recommendations from customers back to the Product Management team. Travels as needed to meet with Customers in person. Develops a plan to increase the penetration at your Customers that provides for increased OutSystems executive visibility. Innovates to make an impact : on your customers, your team, and the company. Must Have: 5+ years' experience in a customer facing role Experience in a Technical Account Management, Customer Success Management, Solution Engineering/Architecture, or Professional Services role Experience with large enterprise customers in a SaaS revenue model Track record of consistently delivering projects, driving successful technical programs, and managing technical accounts Experience working with a technical customer base and corporate IT projects and processes Proven ability to lead people internally and externally to drive outcomes A highly quantitative approach to understanding, measuring, and forecasting customer behavior and revenue Ability to work across geographies and cultures Bachelor's Degree (or equivalent) or higher Even Better: Intellectual curiosity Sense of humor How you will be measured: Retaining and growing revenue within the existing customer base Increasing executive visibility into your customer base Increasing customer health scores and NPS Creating OutSystems advocates in your customer base The Longer Story: OutSystems enables enterprise teams to build AI-powered applications and agents that reduce manual work, streamline internal operations, and accelerate impact. A proven low-code foundation combined with agentic AI and AI app generation capabilities empowers teams to move up to 10x faster with the assurance of security, scalability, and governance built in.As the future becomes agentic, our customers need us now more than ever. AI has opened the door to extraordinary possibilities-but inside the enterprise, things are moving fast and feeling chaotic. Some early adopters are making progress in production, but for many, AI tools are sprawling without governance, data isn't ready, and talent isn't there yet. Enterprises are still drowning in application backlogs and struggling with legacy systems. But with the right platform, AI doesn't have to add to the chaos. It can become the breakthrough that brings clarity-and drives real, enterprise-wide impact. At OutSystems, we've built that platform, providing the tools necessary for enterprises to overcome these hurdles.We are looking for passionate, talented, and motivated people to join us in helping our customers build, deploy, and scale apps and agents-fast, helping them accelerate innovation while enabling secure, governed human-AI collaboration.OutSystems is a truly global company, with more than 850,000 developer community members, 1,700 employees, more than 500 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and of course has a thriving, worldwide community of remote employees.Amongst our customers are some of the world's most recognizable brands across diverse industries-brands like Toyota, Heineken, Bosch, KeyBank, and UCLA. These customers are the reason we have a 4.6 star rating on G2. Their success is ours, and their stories demonstrate tangible ROI and transformational impact. We are a 9x Gartner Magic Quadrant Leader for Low-Code Application Platforms and a multi-year leader in the Forrester Wave. We're recognized not just as leaders but as visionaries with a strong ability to execute, now extending our leadership into the AI and agentic application development arena. Working at OutSystems Our goal is to ensure that OutSystems is a place for bright, happy, and motivated people who share a common purpose and take pride in doing excellent work to pursue our vision of providing the AI-powered low-code development platform enterprise leaders trust to build, secure, and evolve their business applications, agents, and core systems. Our culture is focused on our core values of trust, customer success, innovation, and alignment. Our team members operate with transparency, integrity, and accountability, define success through the lens of the outcomes we deliver for our customers, push the boundaries with excellence, and work together toward our shared vision to deliver on what matters most. A company that is always growing, changing, and innovating. We challenge each other to innovate in our products, in our team, and how we use our own technology. And we give our teams space to be proactive and creative. Real career opportunities. We care about growth and development. Yes, vertical career progression is a possibility, but it's not the only one. From lateral moves and joining different teams to mastering specialized skills, we support your growth no matter what your goals are. Work colleagues that are as smart, hard-working, and driven as you. We act as one global OutSystems team, taking ownership and working together toward a shared vision. Disrupting the status quo is in our DNA. In fact, it's why our company exists. We ask "why" a lot. It helps us connect our individual work to the bigger picture and sometimes even uncover a better way.OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants
Civil/Structural Technical Authority - Transmission and Distribution / Substations page is loaded Civil/Structural Technical Authority - Transmission and Distribution / Substationslocations: GB.Birmingham - Chamberlain Square: GB.Glasgow.2 Atlantic Square York Streettime type: Full timeposted on: Posted Yesterdayjob requisition id: R-144583 Job Description OverviewYou might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.As part of the Net Zero agenda, networks have a crucial role in delivering the renewable energy which is required to be connected. The transmission network operators have secured c.£8bn as part of the RIIO T2 package.This is an opportunity to work at the forefront of the energy sector, to deliver outstanding projects and be part of the solution to delivering Net Zero. Our team is currently delivering work across the Transmission and Distribution sectors across the UK as well as supporting other Energy and infrastructure business sectors. We are in a position where we need to grow our team to enhance our capability and strengthen our service offering. As such we are recruiting a Civil/Structural Technical Authority to join our Energy Practice. Your role The Civil Engineering Technical Authority will be accountable for engineering design and management within their discipline, leading a team to deliver high-quality solutions while ensuring compliance with project and company requirements. This is a senior appointment where the candidate will report to the Engineering Delivery Manager. You will be working in a senior position based either in Epsom, Birmingham, Leeds, Glasgow or remotely. Developing the discipline strategy, technical delivery and assurance across a growing portfolio of Front End and Detailed Design projects for AIS/GIS HV Substations (upto 400kV), HVDC converter stations. Building strong and trusted relationships is a key part of this role. You'll enjoy working with others, sometimes directly at client sites, sometimes from our offices. Provide Technical Leadership on the FEED and Detail Design workstream for National Grid, SSEN-Transmission or other Transmission & Distribution clients. Ensuring compliance with National Grid / SSEN standards; Leading discipline improvement initiatives and tools development. About you You have a proven track record of leading others to produce complex designs and drawings to applicable engineering codes and standards. You are comfortable working in new and changing environments and have a desire to contribute to the success of the business. You are comfortable liaising with stakeholders at all levels both internally and externally. Key skills and attributes include the following: Degree qualified. Master's degree (MEng/MSc) qualified Civil or Structural Engineer. Chartered Engineer and a Member of ICE or IStructE is desirable. Track record of leading teams in the delivery of Front-End Engineering and design or Detailed Design of EHV (33kV-400kV) substation projects. Proven experience of discharging Principal Designer duties in accordance with CDM2015. Strong understanding of regulatory requirements, safety standards, and environmental compliance. Strong technical background, with experience of steel and reinforced concrete design using industry recognised software, relevant UK and international codes/standards An appreciation of delivery and assurance of technically compliant design deliverables in accordance with the input requirements, and ability to identify design issues. Excellent analytical, problem-solving, and innovation skills. Exceptional communication and organisational abilities. Ability to manage multiple priorities and work collaboratively within a multi-disciplinary environment. Customer-focused mindset and capability to deliver results within budget and timelines. Currently hold BP141 / TP141 HV Substation qualification or equivalent authorised or ability to do so Demonstratable experience in working as LCDAE or CDAE. Maintain existing and develop new client relationships. Experience in coaching and developing junior engineers/designers. Flexibility to travel to client sites when required. Capability to work under tight deadlines while achieving objectives with the ability to deal with competing priorities and manage time appropriately. Applicants must have the right to work in the UK. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Jan 18, 2026
Full time
Civil/Structural Technical Authority - Transmission and Distribution / Substations page is loaded Civil/Structural Technical Authority - Transmission and Distribution / Substationslocations: GB.Birmingham - Chamberlain Square: GB.Glasgow.2 Atlantic Square York Streettime type: Full timeposted on: Posted Yesterdayjob requisition id: R-144583 Job Description OverviewYou might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.As part of the Net Zero agenda, networks have a crucial role in delivering the renewable energy which is required to be connected. The transmission network operators have secured c.£8bn as part of the RIIO T2 package.This is an opportunity to work at the forefront of the energy sector, to deliver outstanding projects and be part of the solution to delivering Net Zero. Our team is currently delivering work across the Transmission and Distribution sectors across the UK as well as supporting other Energy and infrastructure business sectors. We are in a position where we need to grow our team to enhance our capability and strengthen our service offering. As such we are recruiting a Civil/Structural Technical Authority to join our Energy Practice. Your role The Civil Engineering Technical Authority will be accountable for engineering design and management within their discipline, leading a team to deliver high-quality solutions while ensuring compliance with project and company requirements. This is a senior appointment where the candidate will report to the Engineering Delivery Manager. You will be working in a senior position based either in Epsom, Birmingham, Leeds, Glasgow or remotely. Developing the discipline strategy, technical delivery and assurance across a growing portfolio of Front End and Detailed Design projects for AIS/GIS HV Substations (upto 400kV), HVDC converter stations. Building strong and trusted relationships is a key part of this role. You'll enjoy working with others, sometimes directly at client sites, sometimes from our offices. Provide Technical Leadership on the FEED and Detail Design workstream for National Grid, SSEN-Transmission or other Transmission & Distribution clients. Ensuring compliance with National Grid / SSEN standards; Leading discipline improvement initiatives and tools development. About you You have a proven track record of leading others to produce complex designs and drawings to applicable engineering codes and standards. You are comfortable working in new and changing environments and have a desire to contribute to the success of the business. You are comfortable liaising with stakeholders at all levels both internally and externally. Key skills and attributes include the following: Degree qualified. Master's degree (MEng/MSc) qualified Civil or Structural Engineer. Chartered Engineer and a Member of ICE or IStructE is desirable. Track record of leading teams in the delivery of Front-End Engineering and design or Detailed Design of EHV (33kV-400kV) substation projects. Proven experience of discharging Principal Designer duties in accordance with CDM2015. Strong understanding of regulatory requirements, safety standards, and environmental compliance. Strong technical background, with experience of steel and reinforced concrete design using industry recognised software, relevant UK and international codes/standards An appreciation of delivery and assurance of technically compliant design deliverables in accordance with the input requirements, and ability to identify design issues. Excellent analytical, problem-solving, and innovation skills. Exceptional communication and organisational abilities. Ability to manage multiple priorities and work collaboratively within a multi-disciplinary environment. Customer-focused mindset and capability to deliver results within budget and timelines. Currently hold BP141 / TP141 HV Substation qualification or equivalent authorised or ability to do so Demonstratable experience in working as LCDAE or CDAE. Maintain existing and develop new client relationships. Experience in coaching and developing junior engineers/designers. Flexibility to travel to client sites when required. Capability to work under tight deadlines while achieving objectives with the ability to deal with competing priorities and manage time appropriately. Applicants must have the right to work in the UK. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Project Manager Location: Dorset Salary: 53,000 to 61,000 Hours: Full-time, Monday to Friday Sector: Engineering Please only apply if you have the permanent right to work in the UK , applications without this will be automatically rejected. Thank you for your understanding. Project Manager This Project Manager role suits someone with a strong engineering background who still enjoys being close to the technical detail but wants full ownership of projects. It is well suited to an engineer stepping into their first formal Project Manager position, or an experienced Project Manager who prefers a hands-on, delivery-focused environment rather than a purely administrative role. The business delivers complex, bespoke engineering projects in a fast-paced setting. As a Project Manager , you will work closely with engineering, manufacturing, and customers to make sure projects are delivered on time and within budget. This is not a desk-only position, the Project Manager is expected to get involved with the technical side when required. The Project Manager will take responsibility for projects from initial enquiry through to final delivery, balancing customer communication, internal coordination, and cost control. This role is ideal for a Project Manager who enjoys variety, accountability, and working across multiple disciplines. What the Project Manager will be doing Providing engineering and technical input during quoting and throughout project delivery Owning projects end to end, accountable for cost, timescales, and delivery Acting as the main point of contact for customers, managing expectations and building strong working relationships Working closely with account management and internal departments Planning and scheduling tasks and resources with appropriate lead times Monitoring progress, budgets, and hours across all project stages Managing changes within projects, including priorities and resource allocation Maintaining accurate project documentation, drawings, and controlled issue records Using the internal project management system to track hours, costs, and milestones Leading regular project reviews with key stakeholders What we are looking for in a Project Manager Strong communication and people management skills Ability to understand customer requirements and translate them into deliverable engineering solutions Good understanding of engineering processes, procedures, and manufacturing requirements Confident managing budgets, schedules, and competing priorities Proactive problem solver who can adapt to change Willingness to support and contribute to continuous improvement initiatives Experience and qualifications Minimum of 3 years industry experience in a technical or engineering-based role Previous experience working as a Project Manager or taking ownership of engineering projects Design engineering background highly desirable for this Project Manager position Relevant engineering qualification Project management qualification beneficial but not essential Ability to meet Baseline Personnel Security Standard (BPSS) requirements How to apply for the Project Manager Position If this Project Manager role sounds like a good fit for you, call or message Hayden at Holt Engineering on (phone number removed) for a chat.
Jan 17, 2026
Full time
Project Manager Location: Dorset Salary: 53,000 to 61,000 Hours: Full-time, Monday to Friday Sector: Engineering Please only apply if you have the permanent right to work in the UK , applications without this will be automatically rejected. Thank you for your understanding. Project Manager This Project Manager role suits someone with a strong engineering background who still enjoys being close to the technical detail but wants full ownership of projects. It is well suited to an engineer stepping into their first formal Project Manager position, or an experienced Project Manager who prefers a hands-on, delivery-focused environment rather than a purely administrative role. The business delivers complex, bespoke engineering projects in a fast-paced setting. As a Project Manager , you will work closely with engineering, manufacturing, and customers to make sure projects are delivered on time and within budget. This is not a desk-only position, the Project Manager is expected to get involved with the technical side when required. The Project Manager will take responsibility for projects from initial enquiry through to final delivery, balancing customer communication, internal coordination, and cost control. This role is ideal for a Project Manager who enjoys variety, accountability, and working across multiple disciplines. What the Project Manager will be doing Providing engineering and technical input during quoting and throughout project delivery Owning projects end to end, accountable for cost, timescales, and delivery Acting as the main point of contact for customers, managing expectations and building strong working relationships Working closely with account management and internal departments Planning and scheduling tasks and resources with appropriate lead times Monitoring progress, budgets, and hours across all project stages Managing changes within projects, including priorities and resource allocation Maintaining accurate project documentation, drawings, and controlled issue records Using the internal project management system to track hours, costs, and milestones Leading regular project reviews with key stakeholders What we are looking for in a Project Manager Strong communication and people management skills Ability to understand customer requirements and translate them into deliverable engineering solutions Good understanding of engineering processes, procedures, and manufacturing requirements Confident managing budgets, schedules, and competing priorities Proactive problem solver who can adapt to change Willingness to support and contribute to continuous improvement initiatives Experience and qualifications Minimum of 3 years industry experience in a technical or engineering-based role Previous experience working as a Project Manager or taking ownership of engineering projects Design engineering background highly desirable for this Project Manager position Relevant engineering qualification Project management qualification beneficial but not essential Ability to meet Baseline Personnel Security Standard (BPSS) requirements How to apply for the Project Manager Position If this Project Manager role sounds like a good fit for you, call or message Hayden at Holt Engineering on (phone number removed) for a chat.
Fire & Security Project Manager Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We're looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients. At Clymac, you'll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you're ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you! Attributes of a Clymac employee! Accountability: Do you take responsibility for what you do and make sure you follow things through? Self awareness: Are you aware of how you work, how you come across, and where you can improve? Ownership: Do you step up, take charge of tasks, and look for solutions instead of waiting to be told? Personable: Are you easy to talk to and someone who builds good relationships with others? Clymac's Project Manager's Primarily responsible for managing the delivery of our Supply, Install and Commissioning works, you will be accountable for: Manage multiple fire and security projects Liaising with the client, end user and installers to ensure works are completed to a high standard and on time Visiting project sites and monitoring progression Completion and issue of certification Ensure service level agreements are met Ensuring margin expectation is met Responsible for all P&l Managing payment application processes/Work in progress (WIP) Issuing payment notices & agreeing invoices Attending final account meetings with clients Procurement of subcontractors Day to day management of subcontractors & commissioning teams Accountable for each project as a whole Who We're Looking For At Clymac, we value skilled and dedicated professionals who take pride in their work. In addition to the core qualities of a Clymac employee - positive attitude, excellent communication skills, professional conduct, and ability to work independently and as part of a team - we are looking for candidates who: Proven experience as a Project Manager, preferably in the Fire & Security industry Strong knowledge of fire and security system technologies and installations Excellent organizational and time management skills Ability to effectively manage and prioritize multiple projects Strong leadership and communication skills Proficient in project management tools and software Relevant industry certifications, such as PRINCE2 or PMP, would be advantageous Valid driver's licence and willingness to travel as required How we Attract, Reward & Retain Our Employees At Clymac we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Competitive Salary Company Vehicle Pension Scheme - helping you plan for the future Life Assurance - 4x your annual salary for financial security Referral Scheme - up to £1,000 per successful candidate referral, with no limit on referrals Generous Annual Leave - 25 days plus bank holidays Wellbeing Support - access to dedicated mental health and wellbeing initiatives Ongoing Training - continued professional development through the Marlowe Academy Career Progression - clear opportunities for development and advancement within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment We are large enough to provide comprehensive, industry leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: Clymac clymac.co.uk/careers Alarm Communications FAFS Fire & Security Marlowe Kitchen Fire Suppression Morgan Fire Protection morganfire.co.uk/recruitment/ Marlowe Smoke Control marlowe-aov.co.uk/careers/ Marlowe Fire & Security Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. As part of our commitment to diversity, we actively work to increase the representation of women across all areas of our business. We encourage female candidates to apply and are dedicated to creating pathways that support women's growth, leadership, and long term success within our team. Our service engineering teams currently have 30% female representation, creating a welcoming environment for all our current and future female engineers. Our commitment to equal opportunities means we're here to support you if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
Jan 17, 2026
Full time
Fire & Security Project Manager Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We're looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients. At Clymac, you'll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you're ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you! Attributes of a Clymac employee! Accountability: Do you take responsibility for what you do and make sure you follow things through? Self awareness: Are you aware of how you work, how you come across, and where you can improve? Ownership: Do you step up, take charge of tasks, and look for solutions instead of waiting to be told? Personable: Are you easy to talk to and someone who builds good relationships with others? Clymac's Project Manager's Primarily responsible for managing the delivery of our Supply, Install and Commissioning works, you will be accountable for: Manage multiple fire and security projects Liaising with the client, end user and installers to ensure works are completed to a high standard and on time Visiting project sites and monitoring progression Completion and issue of certification Ensure service level agreements are met Ensuring margin expectation is met Responsible for all P&l Managing payment application processes/Work in progress (WIP) Issuing payment notices & agreeing invoices Attending final account meetings with clients Procurement of subcontractors Day to day management of subcontractors & commissioning teams Accountable for each project as a whole Who We're Looking For At Clymac, we value skilled and dedicated professionals who take pride in their work. In addition to the core qualities of a Clymac employee - positive attitude, excellent communication skills, professional conduct, and ability to work independently and as part of a team - we are looking for candidates who: Proven experience as a Project Manager, preferably in the Fire & Security industry Strong knowledge of fire and security system technologies and installations Excellent organizational and time management skills Ability to effectively manage and prioritize multiple projects Strong leadership and communication skills Proficient in project management tools and software Relevant industry certifications, such as PRINCE2 or PMP, would be advantageous Valid driver's licence and willingness to travel as required How we Attract, Reward & Retain Our Employees At Clymac we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Competitive Salary Company Vehicle Pension Scheme - helping you plan for the future Life Assurance - 4x your annual salary for financial security Referral Scheme - up to £1,000 per successful candidate referral, with no limit on referrals Generous Annual Leave - 25 days plus bank holidays Wellbeing Support - access to dedicated mental health and wellbeing initiatives Ongoing Training - continued professional development through the Marlowe Academy Career Progression - clear opportunities for development and advancement within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment We are large enough to provide comprehensive, industry leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: Clymac clymac.co.uk/careers Alarm Communications FAFS Fire & Security Marlowe Kitchen Fire Suppression Morgan Fire Protection morganfire.co.uk/recruitment/ Marlowe Smoke Control marlowe-aov.co.uk/careers/ Marlowe Fire & Security Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. As part of our commitment to diversity, we actively work to increase the representation of women across all areas of our business. We encourage female candidates to apply and are dedicated to creating pathways that support women's growth, leadership, and long term success within our team. Our service engineering teams currently have 30% female representation, creating a welcoming environment for all our current and future female engineers. Our commitment to equal opportunities means we're here to support you if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
Location: Manchester, ENG, GB, M2 3AA Brand: RS Work Organization: Virtual Role: NPI Automation Manager What you will be doing You will be managing a team of NPI Executives based out of offices in Manchester (UK) and Riga (Latvia), be the SME on NPI strategy, processes and systems, and be a people leader focused on delivering best team performance. Responsibilities 1. New Product Planning & Feasibility Collaborate with category and market teams to understand the role of NPI within each category and go to market strategy. Build project scopes, timelines, and deliverables for evolving NPI type requirements. 2. Internal System & Operational Readiness Drive creation and maintenance of item master data (SKUs, pricing, attributes, pack sizes, logistics data). Work with supply chain and operations to validate stocking strategy, MOQs, lead times, and delivery requirements. Ensure warehouse, inventory, and ERP systems are fully configured to receive, store, and pick the new product. Coordinate demand planning inputs and initial forecast volumes. 3. Cross Functional Project Management Lead cross functional NPI meetings and maintain progress against project plans. Identify risks, manage dependencies, and elevate issues early. Maintain clear documentation and communication across all business functions. Deliver product introductions on time, within scope, and aligned with commercial objectives. 4. Launch Execution Ensure marketing and sales teams receive accurate product information, assets, and positioning. Oversee readiness of customer facing platforms (e commerce, catalogues, brochures, sales tools). Monitor early sales performance and operational issues post launch. Analyze post launch performance and identify opportunities for process refinement. Develop and improve NPI workflows, tools, and templates. Contribute to evolution of product data standards, onboarding processes, and supplier engagement methods. What we are looking for from you Ability to drive the end to end NPI process, inputting into the strategic plan as well as driving delivery. Strong team management skills, with an ability to work with geographically dispersed teams. Ability to work in an international, matrix environment. Experience in distribution, wholesale, retail, or FMCG environments. Strong project management skills with ability to manage multiple concurrent launches. Excellent cross functional communication and stakeholder management. High attention to detail and strong organisational skills. Working knowledge of ERP, PIM, or item master data systems. Ability to interpret supply chain data (MOQs, lead times, inventory impacts). Experience working directly with suppliers or brands. Understanding of product compliance, regulatory requirements, and quality assurance. Knowledge of e commerce product setup and digital merchandising needs. Formal project management training (e.g., PRINCE2, PMP, Agile) would be nice to have. RS - who we are At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues, and communities - to solve problems. We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and over 9000 colleagues and we'll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Jan 17, 2026
Full time
Location: Manchester, ENG, GB, M2 3AA Brand: RS Work Organization: Virtual Role: NPI Automation Manager What you will be doing You will be managing a team of NPI Executives based out of offices in Manchester (UK) and Riga (Latvia), be the SME on NPI strategy, processes and systems, and be a people leader focused on delivering best team performance. Responsibilities 1. New Product Planning & Feasibility Collaborate with category and market teams to understand the role of NPI within each category and go to market strategy. Build project scopes, timelines, and deliverables for evolving NPI type requirements. 2. Internal System & Operational Readiness Drive creation and maintenance of item master data (SKUs, pricing, attributes, pack sizes, logistics data). Work with supply chain and operations to validate stocking strategy, MOQs, lead times, and delivery requirements. Ensure warehouse, inventory, and ERP systems are fully configured to receive, store, and pick the new product. Coordinate demand planning inputs and initial forecast volumes. 3. Cross Functional Project Management Lead cross functional NPI meetings and maintain progress against project plans. Identify risks, manage dependencies, and elevate issues early. Maintain clear documentation and communication across all business functions. Deliver product introductions on time, within scope, and aligned with commercial objectives. 4. Launch Execution Ensure marketing and sales teams receive accurate product information, assets, and positioning. Oversee readiness of customer facing platforms (e commerce, catalogues, brochures, sales tools). Monitor early sales performance and operational issues post launch. Analyze post launch performance and identify opportunities for process refinement. Develop and improve NPI workflows, tools, and templates. Contribute to evolution of product data standards, onboarding processes, and supplier engagement methods. What we are looking for from you Ability to drive the end to end NPI process, inputting into the strategic plan as well as driving delivery. Strong team management skills, with an ability to work with geographically dispersed teams. Ability to work in an international, matrix environment. Experience in distribution, wholesale, retail, or FMCG environments. Strong project management skills with ability to manage multiple concurrent launches. Excellent cross functional communication and stakeholder management. High attention to detail and strong organisational skills. Working knowledge of ERP, PIM, or item master data systems. Ability to interpret supply chain data (MOQs, lead times, inventory impacts). Experience working directly with suppliers or brands. Understanding of product compliance, regulatory requirements, and quality assurance. Knowledge of e commerce product setup and digital merchandising needs. Formal project management training (e.g., PRINCE2, PMP, Agile) would be nice to have. RS - who we are At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues, and communities - to solve problems. We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and over 9000 colleagues and we'll help you to think big, do more and unleash your brilliance, so you do amazing things too.
About Sequence Backed by a16z and Salesforce Ventures, Sequence is reinventing the accounts receivable category, building a flexible toolkit to help B2B finance teams to scale their revenue collection infrastructure. The team behind Sequence has decades of experience building and operating category-defining marketplace, machine learning, fintech, and enterprise software companies. We are no ordinary start-up; the maturity of our leadership and technology means we are operating at a lightning fast pace. This is a fantastic opportunity to be a part of the next wave of innovation for the CFO office, doing your best work with talented, ambitious and creative teammates. Sequence is the ultimate billing and revenue stack for B2B companies. We help our customers design and iterate on their pricing and revenue flows, so they can stay completely focused on their mission without worrying about billing. At the end of your career, we want you to look back at your time with Sequence and say it was the best job you ever had. The role We're looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You'll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function. What you'll do Manage the customer implementation lifecycle from signature to go-live Translate complex customer pricing models into the Sequence data model Work closely with our GTM team on upsell and renewal opportunities Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday Build the playbook and scale our onboarding and product specialist team right next to our C-level team Who you'll be 2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity Strong communications skills and attention to detail Comfortable communicating and building relationships with technical and non-technical stakeholders This is a great fit if you Enjoy being hands-on with customers and detailed product implementations Want to work as part of a small, fast-moving team Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions Want to work on something new. The biggest product and company decisions still lie ahead of us Enjoy the uncertainty and unpredictability that comes with an early stage company Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering This won't be the right role if you You require established, longstanding templates and structure to be provided for you. We are at scrappy stage where everyone is hands on with testing and iterating on best practices for our customer onboarding journey. You prefer a slower pace. We're tackling real problems for our customers today, so we need to move quickly. Want all of the benefits that come with an larger, established tech company You are uncomfortable with being pulled across multiple, fast-paced customer projects at once, often with detailed requirements and varying degrees of complexity The Interview Process We're moving very fast and are ready to act quickly to introduce top talent to our team. Our interview process has been optimised to provide a quick decision-making process, so you can quickly get up and running with our team if there is a mutual fit. 15-minute screening call with Hiring Manager (Enda, COO) 45-minute product assessment with Hiring Manager (Enda, COO) and Founding Solutions Engineer (Killian) 30-minute role/cultural fit call with Founder (Riya, CEO) 30-minute role/cultural fit with our Head of Product (Merlin)
Jan 17, 2026
Full time
About Sequence Backed by a16z and Salesforce Ventures, Sequence is reinventing the accounts receivable category, building a flexible toolkit to help B2B finance teams to scale their revenue collection infrastructure. The team behind Sequence has decades of experience building and operating category-defining marketplace, machine learning, fintech, and enterprise software companies. We are no ordinary start-up; the maturity of our leadership and technology means we are operating at a lightning fast pace. This is a fantastic opportunity to be a part of the next wave of innovation for the CFO office, doing your best work with talented, ambitious and creative teammates. Sequence is the ultimate billing and revenue stack for B2B companies. We help our customers design and iterate on their pricing and revenue flows, so they can stay completely focused on their mission without worrying about billing. At the end of your career, we want you to look back at your time with Sequence and say it was the best job you ever had. The role We're looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You'll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function. What you'll do Manage the customer implementation lifecycle from signature to go-live Translate complex customer pricing models into the Sequence data model Work closely with our GTM team on upsell and renewal opportunities Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday Build the playbook and scale our onboarding and product specialist team right next to our C-level team Who you'll be 2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity Strong communications skills and attention to detail Comfortable communicating and building relationships with technical and non-technical stakeholders This is a great fit if you Enjoy being hands-on with customers and detailed product implementations Want to work as part of a small, fast-moving team Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions Want to work on something new. The biggest product and company decisions still lie ahead of us Enjoy the uncertainty and unpredictability that comes with an early stage company Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering This won't be the right role if you You require established, longstanding templates and structure to be provided for you. We are at scrappy stage where everyone is hands on with testing and iterating on best practices for our customer onboarding journey. You prefer a slower pace. We're tackling real problems for our customers today, so we need to move quickly. Want all of the benefits that come with an larger, established tech company You are uncomfortable with being pulled across multiple, fast-paced customer projects at once, often with detailed requirements and varying degrees of complexity The Interview Process We're moving very fast and are ready to act quickly to introduce top talent to our team. Our interview process has been optimised to provide a quick decision-making process, so you can quickly get up and running with our team if there is a mutual fit. 15-minute screening call with Hiring Manager (Enda, COO) 45-minute product assessment with Hiring Manager (Enda, COO) and Founding Solutions Engineer (Killian) 30-minute role/cultural fit call with Founder (Riya, CEO) 30-minute role/cultural fit with our Head of Product (Merlin)
The Company Capital Markets Gateway LLC (CMG) is a capitalmarkets-focused fintech transforming global equity capital markets (ECM) through data, technology, and connectivity. As the preferred source for ECM analytics and the first network connecting the buy-side and sell-side for ECM workflows, we are committed to reshaping how capital markets operate. Founded in 2017 by a team of ECM practitioners, CMG has completed three successful fundraising rounds and is backed by a group of the world's most prestigious financial institutions. The CMG platform is currently relied upon by nearly 150 buy-side firms representing $40 trillion in AUM and 22 global investment banks. For more information, please visit . The Role CMG is seeking a self motivated Customer Success Manager (CSM) to join our dynamic and fast growing Customer Success team. We are looking for a proactive, strategic, and relationship oriented professional with a passion for cultivating client relationships and driving client engagement. The CSM will play a key role in expanding CMG's footprint within existing accounts, onboarding new users, identifying whitespace opportunities, and developing deep relationships with capital markets professionals. This role centers on proactive client partnership-identifying opportunities, shaping use cases, and delivering tailored solutions that accelerate adoption and business impact, with responsive support as a complement. The successful CSM candidate will become an expert on the CMG platform to handle a vast range of client use cases and constantly drive the value proposition of the service by providing guidance and solutions to enhance their experience. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering with Sales, Product Management, and Engineering functions. CMG is transforming one of the most exciting sectors on Wall Street, delivering innovation to the equity capital markets. We believe growth and customer success go hand in hand-and our team sits at the intersection of product, commercial strategy, and client impact. Responsibilities Proactively engage with clients to surface emerging needs, uncover new use cases, and drive adoption of CMG's products Work cross functionally with Sales to create strategic account plans aimed at securing renewals and uncovering new opportunities Identify patterns in client feedback to highlight product gaps, inform internal teams, and help shape CMG's product direction Deliver high touch service and foster strong client relationships that prioritize both responsiveness and long term value Diagnose and resolve customer questions with a solutions oriented mindset, offering creative workarounds when necessary Build and maintain a deep understanding of the CMG platform to support a broad spectrum of customer workflows and opportunities Independently manage fast paced work as part of a Customer Success team Maintain a flexible and positive approach when navigating challenges Contribute to strategic initiatives and special projects that improve the customer experience and overall team impact Qualifications 2+ years of experience in a client facing role (such as Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers Prior experience working in Fintech or within financial institutions is desired Ability to influence both technical and business audiences to improve the product by identifying and documenting enhancements Exceptional communication skills (both written and verbal) and the ability to interact with a wide range of audiences Curiosity and desire to learn quickly to develop domain knowledge Keen analytical and problem solving skills Ability to multi task balancing simultaneous customer issues Comfortable working in a collaborative, fast paced team environment Flexibility for rotational coverage of non peak hours is a plus Nice to have Experience in the ECM space (Buy side or Sell side) Experience with Business Analytics Proficient using CS related tooling - HubSpot, Jira, MixPanel, MSFT Office, etc.; Entrepreneurial mindset Positive, "whatever it takes" attitude Politeness, fun loving disposition, respect for others B.S. in Finance, Economics or similar business study Our Values We innovate with purpose We focus on outcomes vs. output We believe diverse and inclusive teams fuel innovation We are humble yet candid We do right by the customer What We Offer Equity, Unlimited PTO (20 vacation days + unlimited additional paid leave) Comprehensive benefits program managed by Globalization Partners Premium life and income protection Top private medical and dental insurance; Employee Assistance Program (EAP)Pension contributions Hybrid work environment (initially remote until office setup is complete) Education reimbursement Continuous learning opportunities Employee referral bonus Parental leave At CMG, we embrace our ongoing commitment to build a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity and affirmative Action Employer.
Jan 17, 2026
Full time
The Company Capital Markets Gateway LLC (CMG) is a capitalmarkets-focused fintech transforming global equity capital markets (ECM) through data, technology, and connectivity. As the preferred source for ECM analytics and the first network connecting the buy-side and sell-side for ECM workflows, we are committed to reshaping how capital markets operate. Founded in 2017 by a team of ECM practitioners, CMG has completed three successful fundraising rounds and is backed by a group of the world's most prestigious financial institutions. The CMG platform is currently relied upon by nearly 150 buy-side firms representing $40 trillion in AUM and 22 global investment banks. For more information, please visit . The Role CMG is seeking a self motivated Customer Success Manager (CSM) to join our dynamic and fast growing Customer Success team. We are looking for a proactive, strategic, and relationship oriented professional with a passion for cultivating client relationships and driving client engagement. The CSM will play a key role in expanding CMG's footprint within existing accounts, onboarding new users, identifying whitespace opportunities, and developing deep relationships with capital markets professionals. This role centers on proactive client partnership-identifying opportunities, shaping use cases, and delivering tailored solutions that accelerate adoption and business impact, with responsive support as a complement. The successful CSM candidate will become an expert on the CMG platform to handle a vast range of client use cases and constantly drive the value proposition of the service by providing guidance and solutions to enhance their experience. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering with Sales, Product Management, and Engineering functions. CMG is transforming one of the most exciting sectors on Wall Street, delivering innovation to the equity capital markets. We believe growth and customer success go hand in hand-and our team sits at the intersection of product, commercial strategy, and client impact. Responsibilities Proactively engage with clients to surface emerging needs, uncover new use cases, and drive adoption of CMG's products Work cross functionally with Sales to create strategic account plans aimed at securing renewals and uncovering new opportunities Identify patterns in client feedback to highlight product gaps, inform internal teams, and help shape CMG's product direction Deliver high touch service and foster strong client relationships that prioritize both responsiveness and long term value Diagnose and resolve customer questions with a solutions oriented mindset, offering creative workarounds when necessary Build and maintain a deep understanding of the CMG platform to support a broad spectrum of customer workflows and opportunities Independently manage fast paced work as part of a Customer Success team Maintain a flexible and positive approach when navigating challenges Contribute to strategic initiatives and special projects that improve the customer experience and overall team impact Qualifications 2+ years of experience in a client facing role (such as Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers Prior experience working in Fintech or within financial institutions is desired Ability to influence both technical and business audiences to improve the product by identifying and documenting enhancements Exceptional communication skills (both written and verbal) and the ability to interact with a wide range of audiences Curiosity and desire to learn quickly to develop domain knowledge Keen analytical and problem solving skills Ability to multi task balancing simultaneous customer issues Comfortable working in a collaborative, fast paced team environment Flexibility for rotational coverage of non peak hours is a plus Nice to have Experience in the ECM space (Buy side or Sell side) Experience with Business Analytics Proficient using CS related tooling - HubSpot, Jira, MixPanel, MSFT Office, etc.; Entrepreneurial mindset Positive, "whatever it takes" attitude Politeness, fun loving disposition, respect for others B.S. in Finance, Economics or similar business study Our Values We innovate with purpose We focus on outcomes vs. output We believe diverse and inclusive teams fuel innovation We are humble yet candid We do right by the customer What We Offer Equity, Unlimited PTO (20 vacation days + unlimited additional paid leave) Comprehensive benefits program managed by Globalization Partners Premium life and income protection Top private medical and dental insurance; Employee Assistance Program (EAP)Pension contributions Hybrid work environment (initially remote until office setup is complete) Education reimbursement Continuous learning opportunities Employee referral bonus Parental leave At CMG, we embrace our ongoing commitment to build a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity and affirmative Action Employer.
Role Purpose Responsible for the safe execution of a portfolio of concurrent construction projects for the Rolls Royce site in Filton, Bristol. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls Royce's standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. You must be qualified in a related construction or civil engineering discipline. What you will be doing You will have responsibility for the execution of projects with potential values between £50k to £15m, across the Rolls Royce site in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the Civil Engineering/Construction industries (essential). Experience of working on building/construction projects within the Nuclear/Defence/Aviation industry and therefore familiar with working within these environments (highly desirable). You will be required to achieve SC level security clearance. Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers' business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet based quality assurance software (essential). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high quality service demonstrating reliability, conscientiousness and flexibility (essential). People management and development experience (essential). What you can expect from us Competitive & negotiable salary depending on experience 26 days holiday plus bank holidays Car allowance Life assurance Company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Please note You will be required to have a DBS check as part of your role at JLL. About JLL If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game changing workplace and facilities management initiatives. You'll also make long lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management!
Jan 17, 2026
Full time
Role Purpose Responsible for the safe execution of a portfolio of concurrent construction projects for the Rolls Royce site in Filton, Bristol. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls Royce's standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. You must be qualified in a related construction or civil engineering discipline. What you will be doing You will have responsibility for the execution of projects with potential values between £50k to £15m, across the Rolls Royce site in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the Civil Engineering/Construction industries (essential). Experience of working on building/construction projects within the Nuclear/Defence/Aviation industry and therefore familiar with working within these environments (highly desirable). You will be required to achieve SC level security clearance. Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers' business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet based quality assurance software (essential). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high quality service demonstrating reliability, conscientiousness and flexibility (essential). People management and development experience (essential). What you can expect from us Competitive & negotiable salary depending on experience 26 days holiday plus bank holidays Car allowance Life assurance Company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Please note You will be required to have a DBS check as part of your role at JLL. About JLL If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game changing workplace and facilities management initiatives. You'll also make long lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management!
Parts Manager, £50K - £55K salary guide + bonus + private healthcare, Milton Keynes £40m t/o, highly successful commercial vehicle business with a strong track record of year-on-year business growth. Salary guide of £50,000 - £55,000 + bonus + private healthcare. Be part of a growing, ambitious business with a strong customer reputation. This is a fantastic opportunity for a Parts Manager / Parts Business Manager to lead all business operations of a parts procurement, sales, and supply function ensuring customers continue to receive the high-quality service the business is known for. You will be joining a successful business with exciting plans to grow further. This role will suit an experienced Parts Manager / Parts Business Manager. If you are ambitious, customer-focused, and ready to take ownership of a key growing function within a thriving business, we would love to hear from you. Your background as a Parts Manager: Previous experience as a Parts Manager or Business Manager within a vehicle parts environment truck, trailer, commercial vehicles, off-highway vehicles, passenger car etc Strong organisational skills with a focus on efficiency and accuracy. Excellent communication and customer service abilities. Previous experience of leading and developing a team. A practical, problem-solving mindset with commercial awareness. Parts Manager Responsibilities: Managing the complete day-to-day business operations of the parts function to ensure efficient supply to the workshop and external customers (procurement / sales / inventory management / supply). Lead, manage, and develop a team of 5 people. Parts procurement, controlling stock levels, and managing inventory to meet demand whilst minimising waste. Building and maintaining strong relationships with suppliers to negotiate best prices and lead times. Providing excellent customer support, handling enquiries, and resolving issues quickly and professionally. Monitoring parts performance and identifying opportunities to improve profitability. To apply please send your CV to Luke Smith at Euro Projects Recruitment Ltd. Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies. Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply. This job is posted by Euro Projects Recruitment, a recruitment consultancy specialising in engineering and manufacturing appointments from tool room to boardroom. We combine over 100 years of technical knowledge and recruitment expertise to introduce the best candidates to the best companies. We are passionate about your future and persistent in our efforts to secure you the right job.
Jan 16, 2026
Full time
Parts Manager, £50K - £55K salary guide + bonus + private healthcare, Milton Keynes £40m t/o, highly successful commercial vehicle business with a strong track record of year-on-year business growth. Salary guide of £50,000 - £55,000 + bonus + private healthcare. Be part of a growing, ambitious business with a strong customer reputation. This is a fantastic opportunity for a Parts Manager / Parts Business Manager to lead all business operations of a parts procurement, sales, and supply function ensuring customers continue to receive the high-quality service the business is known for. You will be joining a successful business with exciting plans to grow further. This role will suit an experienced Parts Manager / Parts Business Manager. If you are ambitious, customer-focused, and ready to take ownership of a key growing function within a thriving business, we would love to hear from you. Your background as a Parts Manager: Previous experience as a Parts Manager or Business Manager within a vehicle parts environment truck, trailer, commercial vehicles, off-highway vehicles, passenger car etc Strong organisational skills with a focus on efficiency and accuracy. Excellent communication and customer service abilities. Previous experience of leading and developing a team. A practical, problem-solving mindset with commercial awareness. Parts Manager Responsibilities: Managing the complete day-to-day business operations of the parts function to ensure efficient supply to the workshop and external customers (procurement / sales / inventory management / supply). Lead, manage, and develop a team of 5 people. Parts procurement, controlling stock levels, and managing inventory to meet demand whilst minimising waste. Building and maintaining strong relationships with suppliers to negotiate best prices and lead times. Providing excellent customer support, handling enquiries, and resolving issues quickly and professionally. Monitoring parts performance and identifying opportunities to improve profitability. To apply please send your CV to Luke Smith at Euro Projects Recruitment Ltd. Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies. Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply. This job is posted by Euro Projects Recruitment, a recruitment consultancy specialising in engineering and manufacturing appointments from tool room to boardroom. We combine over 100 years of technical knowledge and recruitment expertise to introduce the best candidates to the best companies. We are passionate about your future and persistent in our efforts to secure you the right job.
Cranleigh STEM is partnering exclusively with an innovative organisation in the sustainability sector to recruit a driven and self-motivated Installation Manager. This is a unique opportunity to play a pivotal role in deploying groundbreaking hydrogen technology. The Role The Installation Manager will oversee the delivery of cutting-edge hydrogen systems and solutions, ensuring deployments are completed safely, efficiently, and in compliance with regulations. The role involves leading a team, managing deployment activities, and acting as the primary customer contact for support and assurance. Key Responsibilities Team Leadership: Manage and develop a team of three Deployment Engineers. Define team roles, responsibilities, and scopes clearly. Customer Engagement: Serve as the primary customer contact for deployment support and assurance. Conduct site assessments to determine suitability for hydrogen generators. Deliver customer training on operating and troubleshooting systems. Deployment Management: Oversee deployment budgets, plans, and standard operating procedures. Ensure deployments meet safety standards (RAMS, DSEAR, ATEX, etc.). Coordinate logistics, procurement, and staffing for site installations. Produce deployment reports and provide updates to stakeholders. Ensure timely maintenance of hydrogen fuel supply and site operations. Safety & Compliance: Develop and manage safety documentation for sites. Ensure compliance with customer safety regulations and industry standards. Performance Improvement: Monitor deployment performance and share insights with internal teams. Address challenges promptly and drive process improvements. Key Projects Immediate focus on high-profile deployments in the UK and overseas. Future deployments in the UK and occasional international assignments into 2025. Candidate Profile Education/Experience: Engineering degree or equivalent experience. Knowledge of hydrogen systems and regulations (ATEX, DSEAR, BCGA, CDM). Willingness to travel to UK sites (up to 50%) Skills: Leadership and team management. Strong communication across all levels of stakeholders. Problem-solving and accountability for projects. Proficient in MS Office and data analysis. Logistics, procurement, and safety documentation experience. Attributes: Self-driven, motivated, and capable of working autonomously. Diplomatic with excellent customer service skills. A military, hydrogen or process improvement background is beneficial but not essential. Working Conditions Travel: Approximately one week per month (ad hoc). Travel and expenses covered. Remote Work: Flexible but subject to a three-month probationary period. On-Site Requirements: Must be on-site initially for probation and key deployments. Vehicle: Company van available for deployments. Why Join? Be part of a team introducing revolutionary, environmentally focused technology to the market. Opportunity to work closely with high-level stakeholders. A challenging yet rewarding role in a cutting-edge field. Competitive salary and benefits package including shares. Key Objective for 2026 Successfully manage the deployment of innovative hydrogen technology at construction sites and other high-profile locations, ensuring safety, customer satisfaction, and operational excellence.
Jan 16, 2026
Full time
Cranleigh STEM is partnering exclusively with an innovative organisation in the sustainability sector to recruit a driven and self-motivated Installation Manager. This is a unique opportunity to play a pivotal role in deploying groundbreaking hydrogen technology. The Role The Installation Manager will oversee the delivery of cutting-edge hydrogen systems and solutions, ensuring deployments are completed safely, efficiently, and in compliance with regulations. The role involves leading a team, managing deployment activities, and acting as the primary customer contact for support and assurance. Key Responsibilities Team Leadership: Manage and develop a team of three Deployment Engineers. Define team roles, responsibilities, and scopes clearly. Customer Engagement: Serve as the primary customer contact for deployment support and assurance. Conduct site assessments to determine suitability for hydrogen generators. Deliver customer training on operating and troubleshooting systems. Deployment Management: Oversee deployment budgets, plans, and standard operating procedures. Ensure deployments meet safety standards (RAMS, DSEAR, ATEX, etc.). Coordinate logistics, procurement, and staffing for site installations. Produce deployment reports and provide updates to stakeholders. Ensure timely maintenance of hydrogen fuel supply and site operations. Safety & Compliance: Develop and manage safety documentation for sites. Ensure compliance with customer safety regulations and industry standards. Performance Improvement: Monitor deployment performance and share insights with internal teams. Address challenges promptly and drive process improvements. Key Projects Immediate focus on high-profile deployments in the UK and overseas. Future deployments in the UK and occasional international assignments into 2025. Candidate Profile Education/Experience: Engineering degree or equivalent experience. Knowledge of hydrogen systems and regulations (ATEX, DSEAR, BCGA, CDM). Willingness to travel to UK sites (up to 50%) Skills: Leadership and team management. Strong communication across all levels of stakeholders. Problem-solving and accountability for projects. Proficient in MS Office and data analysis. Logistics, procurement, and safety documentation experience. Attributes: Self-driven, motivated, and capable of working autonomously. Diplomatic with excellent customer service skills. A military, hydrogen or process improvement background is beneficial but not essential. Working Conditions Travel: Approximately one week per month (ad hoc). Travel and expenses covered. Remote Work: Flexible but subject to a three-month probationary period. On-Site Requirements: Must be on-site initially for probation and key deployments. Vehicle: Company van available for deployments. Why Join? Be part of a team introducing revolutionary, environmentally focused technology to the market. Opportunity to work closely with high-level stakeholders. A challenging yet rewarding role in a cutting-edge field. Competitive salary and benefits package including shares. Key Objective for 2026 Successfully manage the deployment of innovative hydrogen technology at construction sites and other high-profile locations, ensuring safety, customer satisfaction, and operational excellence.
Do you have experience managing a busy reception area whilst handling multiple tasks such as visitor check-in, calls, and meeting room coordination? Are you able to manage Health & Safety compliance tasks such as completing weekly/monthly checks, maintaining evidence logs, and closing out HSE actions? Would you enjoy being at the heart of a global engineering organisation acting as the welcoming face of the Bristol office while supporting projects that impact the defence, clean energy, and space sectors? The Opportunity Our client is a global leader in engineering, project management, and technical services, delivering innovative solutions across various industries. Their Bristol office plays a key role in supporting major global projects, including clean energy, defence and the space sector. They are looking for a Receptionist/Facility Support to be the welcoming face of their Bristol office. You will ensure a professional and friendly environment for clients, visitors, and employees whilst managing essential administrative tasks, supporting the office Facility Manager. Your duties and responsibilities: Greet and assist visitors, ensuring a warm and professional welcome. Answer and direct phone calls, manage inquiries, and take messages. Schedule appointments and coordinate meeting room bookings. Maintain the reception area, ensuring a tidy and organized workspace. Ensure compliance with security and visitor management protocols. Manage the door access system and ID card database. Complete stock checks and processing order for stationery and kitchen consumables. Facilities Support Responsibilities: Manage the day-to-day operations of the office. Manage the Health & Safety compliance system, uploading evidence of safety checks,services etc. Closing out actions with sufficient evidence. Complete Health and Safety weekly and monthly checks to maintain HSE compliance. Assist with administrative tasks, including data entry, filing, and correspondence. Support office operations by liaising with various departments. Process invoices in a timely manner and assisting to resolve queries with suppliers. Maintain all Facilities-related documentation to ensure up to date and correct. Manage and deliver the Office Induction process. Support the Facility Manager with local and national projects as required. You will have the following skills & experience: Previous experience in a receptionist or customer service role is preferred. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Professional demeanour with a customer-focused approach. Ability to work independently and as part of a team. Pro-active and self-motivated with a positive approach to tasks. Work in a dynamic and innovative, values driven environment Career growth and development opportunities as part of a team delivering critically important projects across the defence, clean energy and space sectors Competitive salary and benefits package and outstanding training and development opportunities Be part of a global company making a meaningful impact The setting for the role The role will be office-based. A safety induction will be provided. Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business.
Jan 16, 2026
Contractor
Do you have experience managing a busy reception area whilst handling multiple tasks such as visitor check-in, calls, and meeting room coordination? Are you able to manage Health & Safety compliance tasks such as completing weekly/monthly checks, maintaining evidence logs, and closing out HSE actions? Would you enjoy being at the heart of a global engineering organisation acting as the welcoming face of the Bristol office while supporting projects that impact the defence, clean energy, and space sectors? The Opportunity Our client is a global leader in engineering, project management, and technical services, delivering innovative solutions across various industries. Their Bristol office plays a key role in supporting major global projects, including clean energy, defence and the space sector. They are looking for a Receptionist/Facility Support to be the welcoming face of their Bristol office. You will ensure a professional and friendly environment for clients, visitors, and employees whilst managing essential administrative tasks, supporting the office Facility Manager. Your duties and responsibilities: Greet and assist visitors, ensuring a warm and professional welcome. Answer and direct phone calls, manage inquiries, and take messages. Schedule appointments and coordinate meeting room bookings. Maintain the reception area, ensuring a tidy and organized workspace. Ensure compliance with security and visitor management protocols. Manage the door access system and ID card database. Complete stock checks and processing order for stationery and kitchen consumables. Facilities Support Responsibilities: Manage the day-to-day operations of the office. Manage the Health & Safety compliance system, uploading evidence of safety checks,services etc. Closing out actions with sufficient evidence. Complete Health and Safety weekly and monthly checks to maintain HSE compliance. Assist with administrative tasks, including data entry, filing, and correspondence. Support office operations by liaising with various departments. Process invoices in a timely manner and assisting to resolve queries with suppliers. Maintain all Facilities-related documentation to ensure up to date and correct. Manage and deliver the Office Induction process. Support the Facility Manager with local and national projects as required. You will have the following skills & experience: Previous experience in a receptionist or customer service role is preferred. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Professional demeanour with a customer-focused approach. Ability to work independently and as part of a team. Pro-active and self-motivated with a positive approach to tasks. Work in a dynamic and innovative, values driven environment Career growth and development opportunities as part of a team delivering critically important projects across the defence, clean energy and space sectors Competitive salary and benefits package and outstanding training and development opportunities Be part of a global company making a meaningful impact The setting for the role The role will be office-based. A safety induction will be provided. Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business.
Vacancy Number 5446 Vacancy Title HEAD OF PROJECT DELIVERY Location KENT - LOCATION FLEXIBLE FOR THE RIGHT CANDIDATE PLEASE NOTE: IDEALLY SOUTHERN HOME COUNTIES, WITHIN A SENSIBLE COMMUTING DISTANCE OF CENTRAL SOUTH KENT AND WITH STRONG GEOGRAPHICAL WORKING KNOWLEDGE OF THE UK Job Description Are you ready to take your operational leadership career to the next level by overseeing national project delivery for one of the world's most innovative leaders in high-security entrance solutions? This is a senior, business-critical leadership position within one of the UK's most respected names in high-security entrance and access control solutions. Working as the operational counterpart to the National Sales Manager, you will sit on the Senior Leadership Team and hold responsibility for the strategic oversight, governance and excellence of all project delivery, installation and commercial operational functions. You will play a pivotal role in ensuring successful national project execution, protecting margin performance, mitigating risk, safeguarding Health & Safety, and delivering exceptional customer outcomes across some of the UK's highest-profile, most sensitive and mission-critical environments. This role demands someone who can set the frameworks, standards and governance for operational excellence while empowering and developing multi-disciplinary teams to execute day-to-day activities with consistency, accuracy and pace. Why This Role Stands Out: A senior leadership role shaping national operational performance Drive governance, margin protection, H&S, risk, and operational excellence Lead project delivery across high-security sites, government assets and critical infrastructure Influence and collaborate across sales, commercial, operations and technical teams nationally Represent a brand known globally for premium engineering, innovation and delivery reliability Key Responsibilities: Commercial Governance & Operational Control Own the commercial governance framework for all projects, setting standards and ensuring compliance across the division. Ensure contractual reviews, negotiations, applications for payment, variation orders and final accounts are handled effectively. Safeguard margin performance by monitoring project and commercial activity and providing strategic direction. Oversee credit checks and cashflow adherence, ensuring risk is proactively mitigated. Maintain oversight of commercial reporting and system integrity (SIMPRO workflows), ensuring accurate, real-time data. Lead high-level commercial negotiations, escalating complex issues where required. Project Delivery Leadership Lead, develop and mentor national operational and project delivery teams to achieve revenue, margin and performance objectives. Set expectations around progress, risk identification, reporting discipline and issue resolution. Drive backlog conversion and ensure accurate forecasting through structured engagement with team leads. Champion continual process, system and workflow improvements to elevate productivity and profitability. Chair regular operations meetings with strategic focus, clarity of direction and measurable outcomes. Strengthen cross-functional collaboration to ensure seamless handover from sales to delivery. Installation Technical Resource Oversight Own the training and development framework across project delivery and installation teams. Identify skills gaps and implement targeted upskilling programmes. Embed a culture of professional development, continuous improvement and technical excellence. Sub-Contractor Network Management Oversee the vetting, selection, onboarding and performance management of sub-contractors. Set criteria and governance for approval, monitoring and ongoing performance evaluation. Maintain strong relationships with key subcontract partners to ensure delivery consistency and compliance. Ensure all subcontract activity aligns with commercial, operational and H&S expectations. Site Operations, Health & Safety & Risk Management Provide strategic oversight for all site-based activity, ensuring compliance with legislation and internal standards. Own the frameworks for risk identification, assessment and mitigation across all project environments. Ensure robust H&S practices are implemented and continuously monitored. Oversee incident reporting, investigation and closure, including near-miss learning integration. Liaise with internal H&S specialists and external regulatory bodies to ensure full compliance. Champion a proactive safety culture across all teams and environments. People Leadership & SLT Contribution Develop team and individual development plans aligned to SLT objectives and business strategy. Set, monitor and review performance targets with a structured accountability framework. Lead recruitment, onboarding and capability building to ensure the right talent is in place. Foster a culture of clarity, communication, trust and continuous improvement. Act as the operational bridge between project delivery and senior leadership. Financial, Commercial & Risk Management Ensure all project activity, documentation and data is captured accurately within company systems. Uphold rigorous commercial and operational compliance standards to protect business interests. Lead initiatives to eliminate legal and financial risk across operations. Drive continual improvement initiatives across the project delivery division. What we're looking for: Senior operational/project delivery leadership experience within technical, engineered, construction, security or similar project-driven environments Strong commercial governance skillset and margin-protection mindset Experience overseeing large, complex, multi-stakeholder projects nationally Demonstrable success building, developing and leading multi-disciplinary teams Strong working knowledge of UK construction, installation and H&S frameworks Confident, influential communicator capable of operating at strategic and SLT level Highly organised, structured, resilient and solutions-focused Security Clearance Requirement Must be eligible for SC clearance - non negotiable DV clearance preferable (Typically requires British Citizenship and 5+ years UK residency) This isn't just another operational leadership role. It is an opportunity to shape and elevate national project delivery for a market-leading brand whose solutions protect critical spaces, support national infrastructure and safeguard some of the UK's most sensitive environments. You will play a major part in driving operational performance, governance, risk management and delivery excellence across the business. SALARY & BENEFITS Salary: Up to £85,000 (DOE) + Bonus Scheme Car: EV company car (Audi Q4 e-tron, BMW iX3, or similar) or car allowance Benefits: Pension, healthcare, life cover (DIS), 25 days holiday, mobile, laptop, retail discounts Career: A genuine opportunity to grow, develop, and make your mark in a global leader
Jan 16, 2026
Full time
Vacancy Number 5446 Vacancy Title HEAD OF PROJECT DELIVERY Location KENT - LOCATION FLEXIBLE FOR THE RIGHT CANDIDATE PLEASE NOTE: IDEALLY SOUTHERN HOME COUNTIES, WITHIN A SENSIBLE COMMUTING DISTANCE OF CENTRAL SOUTH KENT AND WITH STRONG GEOGRAPHICAL WORKING KNOWLEDGE OF THE UK Job Description Are you ready to take your operational leadership career to the next level by overseeing national project delivery for one of the world's most innovative leaders in high-security entrance solutions? This is a senior, business-critical leadership position within one of the UK's most respected names in high-security entrance and access control solutions. Working as the operational counterpart to the National Sales Manager, you will sit on the Senior Leadership Team and hold responsibility for the strategic oversight, governance and excellence of all project delivery, installation and commercial operational functions. You will play a pivotal role in ensuring successful national project execution, protecting margin performance, mitigating risk, safeguarding Health & Safety, and delivering exceptional customer outcomes across some of the UK's highest-profile, most sensitive and mission-critical environments. This role demands someone who can set the frameworks, standards and governance for operational excellence while empowering and developing multi-disciplinary teams to execute day-to-day activities with consistency, accuracy and pace. Why This Role Stands Out: A senior leadership role shaping national operational performance Drive governance, margin protection, H&S, risk, and operational excellence Lead project delivery across high-security sites, government assets and critical infrastructure Influence and collaborate across sales, commercial, operations and technical teams nationally Represent a brand known globally for premium engineering, innovation and delivery reliability Key Responsibilities: Commercial Governance & Operational Control Own the commercial governance framework for all projects, setting standards and ensuring compliance across the division. Ensure contractual reviews, negotiations, applications for payment, variation orders and final accounts are handled effectively. Safeguard margin performance by monitoring project and commercial activity and providing strategic direction. Oversee credit checks and cashflow adherence, ensuring risk is proactively mitigated. Maintain oversight of commercial reporting and system integrity (SIMPRO workflows), ensuring accurate, real-time data. Lead high-level commercial negotiations, escalating complex issues where required. Project Delivery Leadership Lead, develop and mentor national operational and project delivery teams to achieve revenue, margin and performance objectives. Set expectations around progress, risk identification, reporting discipline and issue resolution. Drive backlog conversion and ensure accurate forecasting through structured engagement with team leads. Champion continual process, system and workflow improvements to elevate productivity and profitability. Chair regular operations meetings with strategic focus, clarity of direction and measurable outcomes. Strengthen cross-functional collaboration to ensure seamless handover from sales to delivery. Installation Technical Resource Oversight Own the training and development framework across project delivery and installation teams. Identify skills gaps and implement targeted upskilling programmes. Embed a culture of professional development, continuous improvement and technical excellence. Sub-Contractor Network Management Oversee the vetting, selection, onboarding and performance management of sub-contractors. Set criteria and governance for approval, monitoring and ongoing performance evaluation. Maintain strong relationships with key subcontract partners to ensure delivery consistency and compliance. Ensure all subcontract activity aligns with commercial, operational and H&S expectations. Site Operations, Health & Safety & Risk Management Provide strategic oversight for all site-based activity, ensuring compliance with legislation and internal standards. Own the frameworks for risk identification, assessment and mitigation across all project environments. Ensure robust H&S practices are implemented and continuously monitored. Oversee incident reporting, investigation and closure, including near-miss learning integration. Liaise with internal H&S specialists and external regulatory bodies to ensure full compliance. Champion a proactive safety culture across all teams and environments. People Leadership & SLT Contribution Develop team and individual development plans aligned to SLT objectives and business strategy. Set, monitor and review performance targets with a structured accountability framework. Lead recruitment, onboarding and capability building to ensure the right talent is in place. Foster a culture of clarity, communication, trust and continuous improvement. Act as the operational bridge between project delivery and senior leadership. Financial, Commercial & Risk Management Ensure all project activity, documentation and data is captured accurately within company systems. Uphold rigorous commercial and operational compliance standards to protect business interests. Lead initiatives to eliminate legal and financial risk across operations. Drive continual improvement initiatives across the project delivery division. What we're looking for: Senior operational/project delivery leadership experience within technical, engineered, construction, security or similar project-driven environments Strong commercial governance skillset and margin-protection mindset Experience overseeing large, complex, multi-stakeholder projects nationally Demonstrable success building, developing and leading multi-disciplinary teams Strong working knowledge of UK construction, installation and H&S frameworks Confident, influential communicator capable of operating at strategic and SLT level Highly organised, structured, resilient and solutions-focused Security Clearance Requirement Must be eligible for SC clearance - non negotiable DV clearance preferable (Typically requires British Citizenship and 5+ years UK residency) This isn't just another operational leadership role. It is an opportunity to shape and elevate national project delivery for a market-leading brand whose solutions protect critical spaces, support national infrastructure and safeguard some of the UK's most sensitive environments. You will play a major part in driving operational performance, governance, risk management and delivery excellence across the business. SALARY & BENEFITS Salary: Up to £85,000 (DOE) + Bonus Scheme Car: EV company car (Audi Q4 e-tron, BMW iX3, or similar) or car allowance Benefits: Pension, healthcare, life cover (DIS), 25 days holiday, mobile, laptop, retail discounts Career: A genuine opportunity to grow, develop, and make your mark in a global leader
About Teton Our vision is to be the indispensable AI nurse companion for care staff, transforming patient care, and ultimately operations and delivery across the entire healthcare industry. Our product is an AI-powered nurse companion, leveraging proprietary computer vision technology to alleviate the administrative inefficiencies and observational tasks that overburden healthcare professionals, enabling them to provide better patient care. Through a combination of in-room hardware, AI and desktop and mobile applications, Teton enhances workflow optimization, decision making, and patient outcomes, creating a seamless healthcare experience for both patients and providers. Our solution provides unprecedented access to real time data insights, creating a digital twin of patient states and care delivery that empowers healthcare providers with actionable intelligence for optimal decision making. Responsibilities You'll own the customer journey from the moment a contract is signed through site planning, implementation, onboarding, and expansion. Key responsibilities include Building strong, long lasting relationships with customers at all levels, from care staff to executive teams, through empathy, trust, and a deep understanding of their needs. Traveling regularly to customer sites to deliver training, support installations, and maintain close relationships. Coordinating the successful installation of Teton's hardware on site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience. Developing strong relationships with front line teams, which may occasionally include joining a night shift to understand workflows and provide hands on support. Partnering with product and engineering teams to calibrate devices, troubleshoot issues, and ensure smooth technical delivery. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunities for expansion, and help customers achieve measurable ROI. Contributing to our goal of continually enhancing our product and service based on customer feedback and real world insights. Qualifications You have experience as a Customer Success Manager in SaaS or other tech enabled services. You have a background in the healthcare sector, for example in elderly care, or a social science background, for example in anthropology or sociology. You are proactive, passionate, and like to work in a dynamic team. You enjoy visiting customers regularly and are committed to understanding their needs. You are adept at onboarding and training new users. You're excited about being part of a team that implements solutions and initiates new customer relationships. You're great at structuring and planning. You are curious and have an outgoing profile with excellent interpersonal skills. You have a valid driver's license. What We Offer Competitive salary and participation in our warrant program (stock options). Work with state of the art technology in a pioneering field. Access to WeWork for shared working space. A vibrant, learning focused work environment. A role where you can make a significant impact on healthcare delivery. What is working at Teton like? We are a growing team of extremely hard working and talented people. The learning curves are steep and expanding one's skill set is encouraged. It's a workplace where you get your hands dirty and learn a lot. If you are looking for the vibe of large corporations, Teton might not be the place for you, but if you like to build products and strive to be the best in your field, we believe that Teton is a place where you will thrive. We're looking for a teammate We are looking for people who believe in our long term vision and value ownership and entrepreneurship rather than just another 9-5 job. With us you will have an opportunity to truly make an impact on the world with the outcomes of your work. So, if you are looking for a ride not just a job - jump on board This is a remote first role, but you'll need to be based in or around the London area.
Jan 16, 2026
Full time
About Teton Our vision is to be the indispensable AI nurse companion for care staff, transforming patient care, and ultimately operations and delivery across the entire healthcare industry. Our product is an AI-powered nurse companion, leveraging proprietary computer vision technology to alleviate the administrative inefficiencies and observational tasks that overburden healthcare professionals, enabling them to provide better patient care. Through a combination of in-room hardware, AI and desktop and mobile applications, Teton enhances workflow optimization, decision making, and patient outcomes, creating a seamless healthcare experience for both patients and providers. Our solution provides unprecedented access to real time data insights, creating a digital twin of patient states and care delivery that empowers healthcare providers with actionable intelligence for optimal decision making. Responsibilities You'll own the customer journey from the moment a contract is signed through site planning, implementation, onboarding, and expansion. Key responsibilities include Building strong, long lasting relationships with customers at all levels, from care staff to executive teams, through empathy, trust, and a deep understanding of their needs. Traveling regularly to customer sites to deliver training, support installations, and maintain close relationships. Coordinating the successful installation of Teton's hardware on site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience. Developing strong relationships with front line teams, which may occasionally include joining a night shift to understand workflows and provide hands on support. Partnering with product and engineering teams to calibrate devices, troubleshoot issues, and ensure smooth technical delivery. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunities for expansion, and help customers achieve measurable ROI. Contributing to our goal of continually enhancing our product and service based on customer feedback and real world insights. Qualifications You have experience as a Customer Success Manager in SaaS or other tech enabled services. You have a background in the healthcare sector, for example in elderly care, or a social science background, for example in anthropology or sociology. You are proactive, passionate, and like to work in a dynamic team. You enjoy visiting customers regularly and are committed to understanding their needs. You are adept at onboarding and training new users. You're excited about being part of a team that implements solutions and initiates new customer relationships. You're great at structuring and planning. You are curious and have an outgoing profile with excellent interpersonal skills. You have a valid driver's license. What We Offer Competitive salary and participation in our warrant program (stock options). Work with state of the art technology in a pioneering field. Access to WeWork for shared working space. A vibrant, learning focused work environment. A role where you can make a significant impact on healthcare delivery. What is working at Teton like? We are a growing team of extremely hard working and talented people. The learning curves are steep and expanding one's skill set is encouraged. It's a workplace where you get your hands dirty and learn a lot. If you are looking for the vibe of large corporations, Teton might not be the place for you, but if you like to build products and strive to be the best in your field, we believe that Teton is a place where you will thrive. We're looking for a teammate We are looking for people who believe in our long term vision and value ownership and entrepreneurship rather than just another 9-5 job. With us you will have an opportunity to truly make an impact on the world with the outcomes of your work. So, if you are looking for a ride not just a job - jump on board This is a remote first role, but you'll need to be based in or around the London area.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. We're looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI powered customer engagement. This is a career defining opportunity to lead a world class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be responsible for a significant product area or leading an important project. Deeply understand the customer problems you're tackling through research, data, and direct customer interactions - then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team's impact. Evaluate impact through quantitative and qualitative measures, both in beta and after full release. Own and maintain the quality of your product area, ensuring every release delivers world class software. Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver. Be a leader in your team or projects by role modelling our company values and R&D principles. What skills do I need? There is no minimum years of experience for this role. We're interested in your impact, drive, and potential. Instead of years, we'll be looking for evidence that you've applied and grown these skills: Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs. Compelling Roadmaps - define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the team. Excellent Product Judgment - skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product. Build World Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI. AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade offs, and make informed product decisions in close collaboration with engineering. Technical fluency - Comfortable engaging with engineers and customers on the modern tech stack - from APIs and SaaS infrastructure to low code tooling and system architecture. Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project. Leadership - Excellent communicator. High ownership. Ability to influence and drive alignment. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email.
Jan 16, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. We're looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI powered customer engagement. This is a career defining opportunity to lead a world class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be responsible for a significant product area or leading an important project. Deeply understand the customer problems you're tackling through research, data, and direct customer interactions - then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team's impact. Evaluate impact through quantitative and qualitative measures, both in beta and after full release. Own and maintain the quality of your product area, ensuring every release delivers world class software. Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver. Be a leader in your team or projects by role modelling our company values and R&D principles. What skills do I need? There is no minimum years of experience for this role. We're interested in your impact, drive, and potential. Instead of years, we'll be looking for evidence that you've applied and grown these skills: Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs. Compelling Roadmaps - define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the team. Excellent Product Judgment - skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product. Build World Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI. AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade offs, and make informed product decisions in close collaboration with engineering. Technical fluency - Comfortable engaging with engineers and customers on the modern tech stack - from APIs and SaaS infrastructure to low code tooling and system architecture. Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project. Leadership - Excellent communicator. High ownership. Ability to influence and drive alignment. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email.
# Our Privacy Statement & Cookie Policy Customer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196098 Customer Success Manager (CSM) Overview Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative technology. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters' legal products. Thomson Reuters products this role works with includes HighQ, CoCounsel, Contract Express, Practical Law and Westlaw. This role focuses on driving adoption, engagement, and measurable outcomes while building trusted customer relationships.Reporting to a Manager of CSMs, the CSM will collaborate with cross-functional teams and leverage internal resources to deliver exceptional customer experiences and long-term success. About the Role The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters' solutions.Key Responsibilities: Onboarding and Enablement: Coordinate onboarding activities and ensure customers have access to the tools and resources needed for success. Develop and Drive Use Cases: Collaborate with customers to identify their specific business challenges and design tailored use cases that demonstrate the value of Thomson Reuters' legal products. Drive Adoption and Value Realization: Partner with customers to ensure seamless integration of use cases into their workflows, leveraging internal training resources as needed. Build and Strengthen Relationships: Engage regularly with customers to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. Provide Strategic Guidance: Identify opportunities to optimize customer outcomes by recommending best practices and aligning solutions to business objectives. Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. Collaborate Across Teams: Partner with Sales, Marketing, and Support teams to align on customer objectives and deliver a seamless experience. About You We are seeking a customer-focused professional with a passion for solving complex business challenges and driving customer success.Qualifications: Experience: You have a law degree, formal legal education, or substantial experience working with law firms, attorneys, or legal professionals. Additionally, you have experience in Customer Success, Legal Technology, Legal Project Management, or a related role, ideally within SaaS or subscription-based business models. Use Case Expertise: Proven ability to understand customer-specific use cases and recommend tailored solutions that address their business challenges and objectives. Technical Acumen: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech. Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information about Thomson Reuters can be found on
Jan 16, 2026
Full time
# Our Privacy Statement & Cookie Policy Customer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196098 Customer Success Manager (CSM) Overview Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative technology. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters' legal products. Thomson Reuters products this role works with includes HighQ, CoCounsel, Contract Express, Practical Law and Westlaw. This role focuses on driving adoption, engagement, and measurable outcomes while building trusted customer relationships.Reporting to a Manager of CSMs, the CSM will collaborate with cross-functional teams and leverage internal resources to deliver exceptional customer experiences and long-term success. About the Role The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters' solutions.Key Responsibilities: Onboarding and Enablement: Coordinate onboarding activities and ensure customers have access to the tools and resources needed for success. Develop and Drive Use Cases: Collaborate with customers to identify their specific business challenges and design tailored use cases that demonstrate the value of Thomson Reuters' legal products. Drive Adoption and Value Realization: Partner with customers to ensure seamless integration of use cases into their workflows, leveraging internal training resources as needed. Build and Strengthen Relationships: Engage regularly with customers to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. Provide Strategic Guidance: Identify opportunities to optimize customer outcomes by recommending best practices and aligning solutions to business objectives. Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. Collaborate Across Teams: Partner with Sales, Marketing, and Support teams to align on customer objectives and deliver a seamless experience. About You We are seeking a customer-focused professional with a passion for solving complex business challenges and driving customer success.Qualifications: Experience: You have a law degree, formal legal education, or substantial experience working with law firms, attorneys, or legal professionals. Additionally, you have experience in Customer Success, Legal Technology, Legal Project Management, or a related role, ideally within SaaS or subscription-based business models. Use Case Expertise: Proven ability to understand customer-specific use cases and recommend tailored solutions that address their business challenges and objectives. Technical Acumen: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech. Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information about Thomson Reuters can be found on
Location: Manor Royal Crawley, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Configuration Management Administrator Crawley -Hybrid (Minimum 3 days onsite) What the role has to offer: Room and attention to personal development Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution Choose between a technical expertise or a leadership path Build an international career within a leading Engineering Group Our Opportunity We have a great opportunity for a Configuration Management Administrator to join the Thales Underwater systems(UWS) engineering team.As a Configuration Management Administrator within Thales, you will: Be responsible for the registration and release of data managed in configuration Verify the integrity, validity and maintenance of records relating to the data, including traceability and history over the entire life cycle Take in charge the verification of the completeness of technical and non-technical data (whether internally and externally) Ensure the provision of up-to-date data to the relevant functions Record configuration baselines and provide status on identified gaps or omissions Translate the decisions of the Configuration Manager into the tool as required Be a configuration management tool (PLM) expert and provide support to the project/product team Archive obsolete data About You PROFILE: You graduated with a Higher National Certificate (HNC) or a Higher National Diploma (HND) and have experience in configuration management processes You are a communicator and a team player: you are willing to help and establish strong relationships with the rest of the team You are said to be methodical and meticulous, with a keen eye for details and advanced organizational skills You are proactiveCOMPETENCIES: You are able to understand configuration management processes and tools through the prism of contractual requirements and stakeholders' needs You foster continuous improvement and encourage a culture of feedback You are able to multi-task and prioritise without requiring regular direct supervision You can support the team with your good knowledge of configuration management tools & practices, as well as that of the Product Lifecycle Management domain (tools, technical data, reporting) You have the ability to establish and meet deadlines You understand the importance of data integrity Security Clearance statement Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a sole UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks.For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - What We Can Offer We're committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation. Flexibility: Your health and well-being matter to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, hybrid working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Benefits at Thales :Alongside a competitive base salary, we offer a benefits package, which includes; Half day every Friday, usually finishing around 13:00pm Hybrid working Pension Scheme 28 days annual leave (Plus Bank Holidays) Life Cover Progression and Development Opportunities 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Development focused targets, along with a variety of learning, development and career enhancement opportunities.Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.Great journeys start here, apply now!
Jan 16, 2026
Full time
Location: Manor Royal Crawley, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Configuration Management Administrator Crawley -Hybrid (Minimum 3 days onsite) What the role has to offer: Room and attention to personal development Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution Choose between a technical expertise or a leadership path Build an international career within a leading Engineering Group Our Opportunity We have a great opportunity for a Configuration Management Administrator to join the Thales Underwater systems(UWS) engineering team.As a Configuration Management Administrator within Thales, you will: Be responsible for the registration and release of data managed in configuration Verify the integrity, validity and maintenance of records relating to the data, including traceability and history over the entire life cycle Take in charge the verification of the completeness of technical and non-technical data (whether internally and externally) Ensure the provision of up-to-date data to the relevant functions Record configuration baselines and provide status on identified gaps or omissions Translate the decisions of the Configuration Manager into the tool as required Be a configuration management tool (PLM) expert and provide support to the project/product team Archive obsolete data About You PROFILE: You graduated with a Higher National Certificate (HNC) or a Higher National Diploma (HND) and have experience in configuration management processes You are a communicator and a team player: you are willing to help and establish strong relationships with the rest of the team You are said to be methodical and meticulous, with a keen eye for details and advanced organizational skills You are proactiveCOMPETENCIES: You are able to understand configuration management processes and tools through the prism of contractual requirements and stakeholders' needs You foster continuous improvement and encourage a culture of feedback You are able to multi-task and prioritise without requiring regular direct supervision You can support the team with your good knowledge of configuration management tools & practices, as well as that of the Product Lifecycle Management domain (tools, technical data, reporting) You have the ability to establish and meet deadlines You understand the importance of data integrity Security Clearance statement Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a sole UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks.For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - What We Can Offer We're committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation. Flexibility: Your health and well-being matter to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, hybrid working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Benefits at Thales :Alongside a competitive base salary, we offer a benefits package, which includes; Half day every Friday, usually finishing around 13:00pm Hybrid working Pension Scheme 28 days annual leave (Plus Bank Holidays) Life Cover Progression and Development Opportunities 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Development focused targets, along with a variety of learning, development and career enhancement opportunities.Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.Great journeys start here, apply now!