Civil/Structural Technical Authority - Transmission and Distribution / Substations page is loaded Civil/Structural Technical Authority - Transmission and Distribution / Substationslocations: GB.Birmingham - Chamberlain Square: GB.Glasgow.2 Atlantic Square York Streettime type: Full timeposted on: Posted Yesterdayjob requisition id: R-144583 Job Description OverviewYou might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.As part of the Net Zero agenda, networks have a crucial role in delivering the renewable energy which is required to be connected. The transmission network operators have secured c.£8bn as part of the RIIO T2 package.This is an opportunity to work at the forefront of the energy sector, to deliver outstanding projects and be part of the solution to delivering Net Zero. Our team is currently delivering work across the Transmission and Distribution sectors across the UK as well as supporting other Energy and infrastructure business sectors. We are in a position where we need to grow our team to enhance our capability and strengthen our service offering. As such we are recruiting a Civil/Structural Technical Authority to join our Energy Practice. Your role The Civil Engineering Technical Authority will be accountable for engineering design and management within their discipline, leading a team to deliver high-quality solutions while ensuring compliance with project and company requirements. This is a senior appointment where the candidate will report to the Engineering Delivery Manager. You will be working in a senior position based either in Epsom, Birmingham, Leeds, Glasgow or remotely. Developing the discipline strategy, technical delivery and assurance across a growing portfolio of Front End and Detailed Design projects for AIS/GIS HV Substations (upto 400kV), HVDC converter stations. Building strong and trusted relationships is a key part of this role. You'll enjoy working with others, sometimes directly at client sites, sometimes from our offices. Provide Technical Leadership on the FEED and Detail Design workstream for National Grid, SSEN-Transmission or other Transmission & Distribution clients. Ensuring compliance with National Grid / SSEN standards; Leading discipline improvement initiatives and tools development. About you You have a proven track record of leading others to produce complex designs and drawings to applicable engineering codes and standards. You are comfortable working in new and changing environments and have a desire to contribute to the success of the business. You are comfortable liaising with stakeholders at all levels both internally and externally. Key skills and attributes include the following: Degree qualified. Master's degree (MEng/MSc) qualified Civil or Structural Engineer. Chartered Engineer and a Member of ICE or IStructE is desirable. Track record of leading teams in the delivery of Front-End Engineering and design or Detailed Design of EHV (33kV-400kV) substation projects. Proven experience of discharging Principal Designer duties in accordance with CDM2015. Strong understanding of regulatory requirements, safety standards, and environmental compliance. Strong technical background, with experience of steel and reinforced concrete design using industry recognised software, relevant UK and international codes/standards An appreciation of delivery and assurance of technically compliant design deliverables in accordance with the input requirements, and ability to identify design issues. Excellent analytical, problem-solving, and innovation skills. Exceptional communication and organisational abilities. Ability to manage multiple priorities and work collaboratively within a multi-disciplinary environment. Customer-focused mindset and capability to deliver results within budget and timelines. Currently hold BP141 / TP141 HV Substation qualification or equivalent authorised or ability to do so Demonstratable experience in working as LCDAE or CDAE. Maintain existing and develop new client relationships. Experience in coaching and developing junior engineers/designers. Flexibility to travel to client sites when required. Capability to work under tight deadlines while achieving objectives with the ability to deal with competing priorities and manage time appropriately. Applicants must have the right to work in the UK. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Jan 18, 2026
Full time
Civil/Structural Technical Authority - Transmission and Distribution / Substations page is loaded Civil/Structural Technical Authority - Transmission and Distribution / Substationslocations: GB.Birmingham - Chamberlain Square: GB.Glasgow.2 Atlantic Square York Streettime type: Full timeposted on: Posted Yesterdayjob requisition id: R-144583 Job Description OverviewYou might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.As part of the Net Zero agenda, networks have a crucial role in delivering the renewable energy which is required to be connected. The transmission network operators have secured c.£8bn as part of the RIIO T2 package.This is an opportunity to work at the forefront of the energy sector, to deliver outstanding projects and be part of the solution to delivering Net Zero. Our team is currently delivering work across the Transmission and Distribution sectors across the UK as well as supporting other Energy and infrastructure business sectors. We are in a position where we need to grow our team to enhance our capability and strengthen our service offering. As such we are recruiting a Civil/Structural Technical Authority to join our Energy Practice. Your role The Civil Engineering Technical Authority will be accountable for engineering design and management within their discipline, leading a team to deliver high-quality solutions while ensuring compliance with project and company requirements. This is a senior appointment where the candidate will report to the Engineering Delivery Manager. You will be working in a senior position based either in Epsom, Birmingham, Leeds, Glasgow or remotely. Developing the discipline strategy, technical delivery and assurance across a growing portfolio of Front End and Detailed Design projects for AIS/GIS HV Substations (upto 400kV), HVDC converter stations. Building strong and trusted relationships is a key part of this role. You'll enjoy working with others, sometimes directly at client sites, sometimes from our offices. Provide Technical Leadership on the FEED and Detail Design workstream for National Grid, SSEN-Transmission or other Transmission & Distribution clients. Ensuring compliance with National Grid / SSEN standards; Leading discipline improvement initiatives and tools development. About you You have a proven track record of leading others to produce complex designs and drawings to applicable engineering codes and standards. You are comfortable working in new and changing environments and have a desire to contribute to the success of the business. You are comfortable liaising with stakeholders at all levels both internally and externally. Key skills and attributes include the following: Degree qualified. Master's degree (MEng/MSc) qualified Civil or Structural Engineer. Chartered Engineer and a Member of ICE or IStructE is desirable. Track record of leading teams in the delivery of Front-End Engineering and design or Detailed Design of EHV (33kV-400kV) substation projects. Proven experience of discharging Principal Designer duties in accordance with CDM2015. Strong understanding of regulatory requirements, safety standards, and environmental compliance. Strong technical background, with experience of steel and reinforced concrete design using industry recognised software, relevant UK and international codes/standards An appreciation of delivery and assurance of technically compliant design deliverables in accordance with the input requirements, and ability to identify design issues. Excellent analytical, problem-solving, and innovation skills. Exceptional communication and organisational abilities. Ability to manage multiple priorities and work collaboratively within a multi-disciplinary environment. Customer-focused mindset and capability to deliver results within budget and timelines. Currently hold BP141 / TP141 HV Substation qualification or equivalent authorised or ability to do so Demonstratable experience in working as LCDAE or CDAE. Maintain existing and develop new client relationships. Experience in coaching and developing junior engineers/designers. Flexibility to travel to client sites when required. Capability to work under tight deadlines while achieving objectives with the ability to deal with competing priorities and manage time appropriately. Applicants must have the right to work in the UK. Reward & benefitsExplore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalisWe're , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. Worker Type Employee Job Type Regular At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Project Manager Location: Dorset Salary: 53,000 to 61,000 Hours: Full-time, Monday to Friday Sector: Engineering Please only apply if you have the permanent right to work in the UK , applications without this will be automatically rejected. Thank you for your understanding. Project Manager This Project Manager role suits someone with a strong engineering background who still enjoys being close to the technical detail but wants full ownership of projects. It is well suited to an engineer stepping into their first formal Project Manager position, or an experienced Project Manager who prefers a hands-on, delivery-focused environment rather than a purely administrative role. The business delivers complex, bespoke engineering projects in a fast-paced setting. As a Project Manager , you will work closely with engineering, manufacturing, and customers to make sure projects are delivered on time and within budget. This is not a desk-only position, the Project Manager is expected to get involved with the technical side when required. The Project Manager will take responsibility for projects from initial enquiry through to final delivery, balancing customer communication, internal coordination, and cost control. This role is ideal for a Project Manager who enjoys variety, accountability, and working across multiple disciplines. What the Project Manager will be doing Providing engineering and technical input during quoting and throughout project delivery Owning projects end to end, accountable for cost, timescales, and delivery Acting as the main point of contact for customers, managing expectations and building strong working relationships Working closely with account management and internal departments Planning and scheduling tasks and resources with appropriate lead times Monitoring progress, budgets, and hours across all project stages Managing changes within projects, including priorities and resource allocation Maintaining accurate project documentation, drawings, and controlled issue records Using the internal project management system to track hours, costs, and milestones Leading regular project reviews with key stakeholders What we are looking for in a Project Manager Strong communication and people management skills Ability to understand customer requirements and translate them into deliverable engineering solutions Good understanding of engineering processes, procedures, and manufacturing requirements Confident managing budgets, schedules, and competing priorities Proactive problem solver who can adapt to change Willingness to support and contribute to continuous improvement initiatives Experience and qualifications Minimum of 3 years industry experience in a technical or engineering-based role Previous experience working as a Project Manager or taking ownership of engineering projects Design engineering background highly desirable for this Project Manager position Relevant engineering qualification Project management qualification beneficial but not essential Ability to meet Baseline Personnel Security Standard (BPSS) requirements How to apply for the Project Manager Position If this Project Manager role sounds like a good fit for you, call or message Hayden at Holt Engineering on (phone number removed) for a chat.
Jan 17, 2026
Full time
Project Manager Location: Dorset Salary: 53,000 to 61,000 Hours: Full-time, Monday to Friday Sector: Engineering Please only apply if you have the permanent right to work in the UK , applications without this will be automatically rejected. Thank you for your understanding. Project Manager This Project Manager role suits someone with a strong engineering background who still enjoys being close to the technical detail but wants full ownership of projects. It is well suited to an engineer stepping into their first formal Project Manager position, or an experienced Project Manager who prefers a hands-on, delivery-focused environment rather than a purely administrative role. The business delivers complex, bespoke engineering projects in a fast-paced setting. As a Project Manager , you will work closely with engineering, manufacturing, and customers to make sure projects are delivered on time and within budget. This is not a desk-only position, the Project Manager is expected to get involved with the technical side when required. The Project Manager will take responsibility for projects from initial enquiry through to final delivery, balancing customer communication, internal coordination, and cost control. This role is ideal for a Project Manager who enjoys variety, accountability, and working across multiple disciplines. What the Project Manager will be doing Providing engineering and technical input during quoting and throughout project delivery Owning projects end to end, accountable for cost, timescales, and delivery Acting as the main point of contact for customers, managing expectations and building strong working relationships Working closely with account management and internal departments Planning and scheduling tasks and resources with appropriate lead times Monitoring progress, budgets, and hours across all project stages Managing changes within projects, including priorities and resource allocation Maintaining accurate project documentation, drawings, and controlled issue records Using the internal project management system to track hours, costs, and milestones Leading regular project reviews with key stakeholders What we are looking for in a Project Manager Strong communication and people management skills Ability to understand customer requirements and translate them into deliverable engineering solutions Good understanding of engineering processes, procedures, and manufacturing requirements Confident managing budgets, schedules, and competing priorities Proactive problem solver who can adapt to change Willingness to support and contribute to continuous improvement initiatives Experience and qualifications Minimum of 3 years industry experience in a technical or engineering-based role Previous experience working as a Project Manager or taking ownership of engineering projects Design engineering background highly desirable for this Project Manager position Relevant engineering qualification Project management qualification beneficial but not essential Ability to meet Baseline Personnel Security Standard (BPSS) requirements How to apply for the Project Manager Position If this Project Manager role sounds like a good fit for you, call or message Hayden at Holt Engineering on (phone number removed) for a chat.
Fire & Security Project Manager Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We're looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients. At Clymac, you'll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you're ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you! Attributes of a Clymac employee! Accountability: Do you take responsibility for what you do and make sure you follow things through? Self awareness: Are you aware of how you work, how you come across, and where you can improve? Ownership: Do you step up, take charge of tasks, and look for solutions instead of waiting to be told? Personable: Are you easy to talk to and someone who builds good relationships with others? Clymac's Project Manager's Primarily responsible for managing the delivery of our Supply, Install and Commissioning works, you will be accountable for: Manage multiple fire and security projects Liaising with the client, end user and installers to ensure works are completed to a high standard and on time Visiting project sites and monitoring progression Completion and issue of certification Ensure service level agreements are met Ensuring margin expectation is met Responsible for all P&l Managing payment application processes/Work in progress (WIP) Issuing payment notices & agreeing invoices Attending final account meetings with clients Procurement of subcontractors Day to day management of subcontractors & commissioning teams Accountable for each project as a whole Who We're Looking For At Clymac, we value skilled and dedicated professionals who take pride in their work. In addition to the core qualities of a Clymac employee - positive attitude, excellent communication skills, professional conduct, and ability to work independently and as part of a team - we are looking for candidates who: Proven experience as a Project Manager, preferably in the Fire & Security industry Strong knowledge of fire and security system technologies and installations Excellent organizational and time management skills Ability to effectively manage and prioritize multiple projects Strong leadership and communication skills Proficient in project management tools and software Relevant industry certifications, such as PRINCE2 or PMP, would be advantageous Valid driver's licence and willingness to travel as required How we Attract, Reward & Retain Our Employees At Clymac we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Competitive Salary Company Vehicle Pension Scheme - helping you plan for the future Life Assurance - 4x your annual salary for financial security Referral Scheme - up to £1,000 per successful candidate referral, with no limit on referrals Generous Annual Leave - 25 days plus bank holidays Wellbeing Support - access to dedicated mental health and wellbeing initiatives Ongoing Training - continued professional development through the Marlowe Academy Career Progression - clear opportunities for development and advancement within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment We are large enough to provide comprehensive, industry leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: Clymac clymac.co.uk/careers Alarm Communications FAFS Fire & Security Marlowe Kitchen Fire Suppression Morgan Fire Protection morganfire.co.uk/recruitment/ Marlowe Smoke Control marlowe-aov.co.uk/careers/ Marlowe Fire & Security Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. As part of our commitment to diversity, we actively work to increase the representation of women across all areas of our business. We encourage female candidates to apply and are dedicated to creating pathways that support women's growth, leadership, and long term success within our team. Our service engineering teams currently have 30% female representation, creating a welcoming environment for all our current and future female engineers. Our commitment to equal opportunities means we're here to support you if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
Jan 17, 2026
Full time
Fire & Security Project Manager Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We're looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients. At Clymac, you'll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you're ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you! Attributes of a Clymac employee! Accountability: Do you take responsibility for what you do and make sure you follow things through? Self awareness: Are you aware of how you work, how you come across, and where you can improve? Ownership: Do you step up, take charge of tasks, and look for solutions instead of waiting to be told? Personable: Are you easy to talk to and someone who builds good relationships with others? Clymac's Project Manager's Primarily responsible for managing the delivery of our Supply, Install and Commissioning works, you will be accountable for: Manage multiple fire and security projects Liaising with the client, end user and installers to ensure works are completed to a high standard and on time Visiting project sites and monitoring progression Completion and issue of certification Ensure service level agreements are met Ensuring margin expectation is met Responsible for all P&l Managing payment application processes/Work in progress (WIP) Issuing payment notices & agreeing invoices Attending final account meetings with clients Procurement of subcontractors Day to day management of subcontractors & commissioning teams Accountable for each project as a whole Who We're Looking For At Clymac, we value skilled and dedicated professionals who take pride in their work. In addition to the core qualities of a Clymac employee - positive attitude, excellent communication skills, professional conduct, and ability to work independently and as part of a team - we are looking for candidates who: Proven experience as a Project Manager, preferably in the Fire & Security industry Strong knowledge of fire and security system technologies and installations Excellent organizational and time management skills Ability to effectively manage and prioritize multiple projects Strong leadership and communication skills Proficient in project management tools and software Relevant industry certifications, such as PRINCE2 or PMP, would be advantageous Valid driver's licence and willingness to travel as required How we Attract, Reward & Retain Our Employees At Clymac we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. Competitive Salary Company Vehicle Pension Scheme - helping you plan for the future Life Assurance - 4x your annual salary for financial security Referral Scheme - up to £1,000 per successful candidate referral, with no limit on referrals Generous Annual Leave - 25 days plus bank holidays Wellbeing Support - access to dedicated mental health and wellbeing initiatives Ongoing Training - continued professional development through the Marlowe Academy Career Progression - clear opportunities for development and advancement within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment We are large enough to provide comprehensive, industry leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: Clymac clymac.co.uk/careers Alarm Communications FAFS Fire & Security Marlowe Kitchen Fire Suppression Morgan Fire Protection morganfire.co.uk/recruitment/ Marlowe Smoke Control marlowe-aov.co.uk/careers/ Marlowe Fire & Security Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. As part of our commitment to diversity, we actively work to increase the representation of women across all areas of our business. We encourage female candidates to apply and are dedicated to creating pathways that support women's growth, leadership, and long term success within our team. Our service engineering teams currently have 30% female representation, creating a welcoming environment for all our current and future female engineers. Our commitment to equal opportunities means we're here to support you if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
Location: Manchester, ENG, GB, M2 3AA Brand: RS Work Organization: Virtual Role: NPI Automation Manager What you will be doing You will be managing a team of NPI Executives based out of offices in Manchester (UK) and Riga (Latvia), be the SME on NPI strategy, processes and systems, and be a people leader focused on delivering best team performance. Responsibilities 1. New Product Planning & Feasibility Collaborate with category and market teams to understand the role of NPI within each category and go to market strategy. Build project scopes, timelines, and deliverables for evolving NPI type requirements. 2. Internal System & Operational Readiness Drive creation and maintenance of item master data (SKUs, pricing, attributes, pack sizes, logistics data). Work with supply chain and operations to validate stocking strategy, MOQs, lead times, and delivery requirements. Ensure warehouse, inventory, and ERP systems are fully configured to receive, store, and pick the new product. Coordinate demand planning inputs and initial forecast volumes. 3. Cross Functional Project Management Lead cross functional NPI meetings and maintain progress against project plans. Identify risks, manage dependencies, and elevate issues early. Maintain clear documentation and communication across all business functions. Deliver product introductions on time, within scope, and aligned with commercial objectives. 4. Launch Execution Ensure marketing and sales teams receive accurate product information, assets, and positioning. Oversee readiness of customer facing platforms (e commerce, catalogues, brochures, sales tools). Monitor early sales performance and operational issues post launch. Analyze post launch performance and identify opportunities for process refinement. Develop and improve NPI workflows, tools, and templates. Contribute to evolution of product data standards, onboarding processes, and supplier engagement methods. What we are looking for from you Ability to drive the end to end NPI process, inputting into the strategic plan as well as driving delivery. Strong team management skills, with an ability to work with geographically dispersed teams. Ability to work in an international, matrix environment. Experience in distribution, wholesale, retail, or FMCG environments. Strong project management skills with ability to manage multiple concurrent launches. Excellent cross functional communication and stakeholder management. High attention to detail and strong organisational skills. Working knowledge of ERP, PIM, or item master data systems. Ability to interpret supply chain data (MOQs, lead times, inventory impacts). Experience working directly with suppliers or brands. Understanding of product compliance, regulatory requirements, and quality assurance. Knowledge of e commerce product setup and digital merchandising needs. Formal project management training (e.g., PRINCE2, PMP, Agile) would be nice to have. RS - who we are At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues, and communities - to solve problems. We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and over 9000 colleagues and we'll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Jan 17, 2026
Full time
Location: Manchester, ENG, GB, M2 3AA Brand: RS Work Organization: Virtual Role: NPI Automation Manager What you will be doing You will be managing a team of NPI Executives based out of offices in Manchester (UK) and Riga (Latvia), be the SME on NPI strategy, processes and systems, and be a people leader focused on delivering best team performance. Responsibilities 1. New Product Planning & Feasibility Collaborate with category and market teams to understand the role of NPI within each category and go to market strategy. Build project scopes, timelines, and deliverables for evolving NPI type requirements. 2. Internal System & Operational Readiness Drive creation and maintenance of item master data (SKUs, pricing, attributes, pack sizes, logistics data). Work with supply chain and operations to validate stocking strategy, MOQs, lead times, and delivery requirements. Ensure warehouse, inventory, and ERP systems are fully configured to receive, store, and pick the new product. Coordinate demand planning inputs and initial forecast volumes. 3. Cross Functional Project Management Lead cross functional NPI meetings and maintain progress against project plans. Identify risks, manage dependencies, and elevate issues early. Maintain clear documentation and communication across all business functions. Deliver product introductions on time, within scope, and aligned with commercial objectives. 4. Launch Execution Ensure marketing and sales teams receive accurate product information, assets, and positioning. Oversee readiness of customer facing platforms (e commerce, catalogues, brochures, sales tools). Monitor early sales performance and operational issues post launch. Analyze post launch performance and identify opportunities for process refinement. Develop and improve NPI workflows, tools, and templates. Contribute to evolution of product data standards, onboarding processes, and supplier engagement methods. What we are looking for from you Ability to drive the end to end NPI process, inputting into the strategic plan as well as driving delivery. Strong team management skills, with an ability to work with geographically dispersed teams. Ability to work in an international, matrix environment. Experience in distribution, wholesale, retail, or FMCG environments. Strong project management skills with ability to manage multiple concurrent launches. Excellent cross functional communication and stakeholder management. High attention to detail and strong organisational skills. Working knowledge of ERP, PIM, or item master data systems. Ability to interpret supply chain data (MOQs, lead times, inventory impacts). Experience working directly with suppliers or brands. Understanding of product compliance, regulatory requirements, and quality assurance. Knowledge of e commerce product setup and digital merchandising needs. Formal project management training (e.g., PRINCE2, PMP, Agile) would be nice to have. RS - who we are At RS we've been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the 'what ifs' into the 'why nots', the impossible into the possible. Our purpose? Making amazing happen for a better world. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and in a human way with empathy. Because that's exactly how we partner with people - our customers, suppliers, colleagues, and communities - to solve problems. We'll also invest in your development and wellbeing - because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and over 9000 colleagues and we'll help you to think big, do more and unleash your brilliance, so you do amazing things too.
About Sequence Backed by a16z and Salesforce Ventures, Sequence is reinventing the accounts receivable category, building a flexible toolkit to help B2B finance teams to scale their revenue collection infrastructure. The team behind Sequence has decades of experience building and operating category-defining marketplace, machine learning, fintech, and enterprise software companies. We are no ordinary start-up; the maturity of our leadership and technology means we are operating at a lightning fast pace. This is a fantastic opportunity to be a part of the next wave of innovation for the CFO office, doing your best work with talented, ambitious and creative teammates. Sequence is the ultimate billing and revenue stack for B2B companies. We help our customers design and iterate on their pricing and revenue flows, so they can stay completely focused on their mission without worrying about billing. At the end of your career, we want you to look back at your time with Sequence and say it was the best job you ever had. The role We're looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You'll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function. What you'll do Manage the customer implementation lifecycle from signature to go-live Translate complex customer pricing models into the Sequence data model Work closely with our GTM team on upsell and renewal opportunities Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday Build the playbook and scale our onboarding and product specialist team right next to our C-level team Who you'll be 2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity Strong communications skills and attention to detail Comfortable communicating and building relationships with technical and non-technical stakeholders This is a great fit if you Enjoy being hands-on with customers and detailed product implementations Want to work as part of a small, fast-moving team Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions Want to work on something new. The biggest product and company decisions still lie ahead of us Enjoy the uncertainty and unpredictability that comes with an early stage company Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering This won't be the right role if you You require established, longstanding templates and structure to be provided for you. We are at scrappy stage where everyone is hands on with testing and iterating on best practices for our customer onboarding journey. You prefer a slower pace. We're tackling real problems for our customers today, so we need to move quickly. Want all of the benefits that come with an larger, established tech company You are uncomfortable with being pulled across multiple, fast-paced customer projects at once, often with detailed requirements and varying degrees of complexity The Interview Process We're moving very fast and are ready to act quickly to introduce top talent to our team. Our interview process has been optimised to provide a quick decision-making process, so you can quickly get up and running with our team if there is a mutual fit. 15-minute screening call with Hiring Manager (Enda, COO) 45-minute product assessment with Hiring Manager (Enda, COO) and Founding Solutions Engineer (Killian) 30-minute role/cultural fit call with Founder (Riya, CEO) 30-minute role/cultural fit with our Head of Product (Merlin)
Jan 17, 2026
Full time
About Sequence Backed by a16z and Salesforce Ventures, Sequence is reinventing the accounts receivable category, building a flexible toolkit to help B2B finance teams to scale their revenue collection infrastructure. The team behind Sequence has decades of experience building and operating category-defining marketplace, machine learning, fintech, and enterprise software companies. We are no ordinary start-up; the maturity of our leadership and technology means we are operating at a lightning fast pace. This is a fantastic opportunity to be a part of the next wave of innovation for the CFO office, doing your best work with talented, ambitious and creative teammates. Sequence is the ultimate billing and revenue stack for B2B companies. We help our customers design and iterate on their pricing and revenue flows, so they can stay completely focused on their mission without worrying about billing. At the end of your career, we want you to look back at your time with Sequence and say it was the best job you ever had. The role We're looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category creating company. You'll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function. What you'll do Manage the customer implementation lifecycle from signature to go-live Translate complex customer pricing models into the Sequence data model Work closely with our GTM team on upsell and renewal opportunities Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday Build the playbook and scale our onboarding and product specialist team right next to our C-level team Who you'll be 2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis within a high growth environment Technical background - STEM degree and/or experience working with highly products or teams, or demonstrated technical side projects Energised by taking ownership of problems and moving at lightning speed to deliver customer value at every opportunity Strong communications skills and attention to detail Comfortable communicating and building relationships with technical and non-technical stakeholders This is a great fit if you Enjoy being hands-on with customers and detailed product implementations Want to work as part of a small, fast-moving team Comfortable with uncertainty and lack of structure, you will be a central part of building our implementation function and with that, comes the need to navigate difficult but highly impactful business decisions Want to work on something new. The biggest product and company decisions still lie ahead of us Enjoy the uncertainty and unpredictability that comes with an early stage company Are happy to learn deeply about our customers, the problems they face, and work with them to figure out solutions Eager to step beyond your role at times to provide critical customer feedback to Product & Engineering This won't be the right role if you You require established, longstanding templates and structure to be provided for you. We are at scrappy stage where everyone is hands on with testing and iterating on best practices for our customer onboarding journey. You prefer a slower pace. We're tackling real problems for our customers today, so we need to move quickly. Want all of the benefits that come with an larger, established tech company You are uncomfortable with being pulled across multiple, fast-paced customer projects at once, often with detailed requirements and varying degrees of complexity The Interview Process We're moving very fast and are ready to act quickly to introduce top talent to our team. Our interview process has been optimised to provide a quick decision-making process, so you can quickly get up and running with our team if there is a mutual fit. 15-minute screening call with Hiring Manager (Enda, COO) 45-minute product assessment with Hiring Manager (Enda, COO) and Founding Solutions Engineer (Killian) 30-minute role/cultural fit call with Founder (Riya, CEO) 30-minute role/cultural fit with our Head of Product (Merlin)
The Company Capital Markets Gateway LLC (CMG) is a capitalmarkets-focused fintech transforming global equity capital markets (ECM) through data, technology, and connectivity. As the preferred source for ECM analytics and the first network connecting the buy-side and sell-side for ECM workflows, we are committed to reshaping how capital markets operate. Founded in 2017 by a team of ECM practitioners, CMG has completed three successful fundraising rounds and is backed by a group of the world's most prestigious financial institutions. The CMG platform is currently relied upon by nearly 150 buy-side firms representing $40 trillion in AUM and 22 global investment banks. For more information, please visit . The Role CMG is seeking a self motivated Customer Success Manager (CSM) to join our dynamic and fast growing Customer Success team. We are looking for a proactive, strategic, and relationship oriented professional with a passion for cultivating client relationships and driving client engagement. The CSM will play a key role in expanding CMG's footprint within existing accounts, onboarding new users, identifying whitespace opportunities, and developing deep relationships with capital markets professionals. This role centers on proactive client partnership-identifying opportunities, shaping use cases, and delivering tailored solutions that accelerate adoption and business impact, with responsive support as a complement. The successful CSM candidate will become an expert on the CMG platform to handle a vast range of client use cases and constantly drive the value proposition of the service by providing guidance and solutions to enhance their experience. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering with Sales, Product Management, and Engineering functions. CMG is transforming one of the most exciting sectors on Wall Street, delivering innovation to the equity capital markets. We believe growth and customer success go hand in hand-and our team sits at the intersection of product, commercial strategy, and client impact. Responsibilities Proactively engage with clients to surface emerging needs, uncover new use cases, and drive adoption of CMG's products Work cross functionally with Sales to create strategic account plans aimed at securing renewals and uncovering new opportunities Identify patterns in client feedback to highlight product gaps, inform internal teams, and help shape CMG's product direction Deliver high touch service and foster strong client relationships that prioritize both responsiveness and long term value Diagnose and resolve customer questions with a solutions oriented mindset, offering creative workarounds when necessary Build and maintain a deep understanding of the CMG platform to support a broad spectrum of customer workflows and opportunities Independently manage fast paced work as part of a Customer Success team Maintain a flexible and positive approach when navigating challenges Contribute to strategic initiatives and special projects that improve the customer experience and overall team impact Qualifications 2+ years of experience in a client facing role (such as Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers Prior experience working in Fintech or within financial institutions is desired Ability to influence both technical and business audiences to improve the product by identifying and documenting enhancements Exceptional communication skills (both written and verbal) and the ability to interact with a wide range of audiences Curiosity and desire to learn quickly to develop domain knowledge Keen analytical and problem solving skills Ability to multi task balancing simultaneous customer issues Comfortable working in a collaborative, fast paced team environment Flexibility for rotational coverage of non peak hours is a plus Nice to have Experience in the ECM space (Buy side or Sell side) Experience with Business Analytics Proficient using CS related tooling - HubSpot, Jira, MixPanel, MSFT Office, etc.; Entrepreneurial mindset Positive, "whatever it takes" attitude Politeness, fun loving disposition, respect for others B.S. in Finance, Economics or similar business study Our Values We innovate with purpose We focus on outcomes vs. output We believe diverse and inclusive teams fuel innovation We are humble yet candid We do right by the customer What We Offer Equity, Unlimited PTO (20 vacation days + unlimited additional paid leave) Comprehensive benefits program managed by Globalization Partners Premium life and income protection Top private medical and dental insurance; Employee Assistance Program (EAP)Pension contributions Hybrid work environment (initially remote until office setup is complete) Education reimbursement Continuous learning opportunities Employee referral bonus Parental leave At CMG, we embrace our ongoing commitment to build a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity and affirmative Action Employer.
Jan 17, 2026
Full time
The Company Capital Markets Gateway LLC (CMG) is a capitalmarkets-focused fintech transforming global equity capital markets (ECM) through data, technology, and connectivity. As the preferred source for ECM analytics and the first network connecting the buy-side and sell-side for ECM workflows, we are committed to reshaping how capital markets operate. Founded in 2017 by a team of ECM practitioners, CMG has completed three successful fundraising rounds and is backed by a group of the world's most prestigious financial institutions. The CMG platform is currently relied upon by nearly 150 buy-side firms representing $40 trillion in AUM and 22 global investment banks. For more information, please visit . The Role CMG is seeking a self motivated Customer Success Manager (CSM) to join our dynamic and fast growing Customer Success team. We are looking for a proactive, strategic, and relationship oriented professional with a passion for cultivating client relationships and driving client engagement. The CSM will play a key role in expanding CMG's footprint within existing accounts, onboarding new users, identifying whitespace opportunities, and developing deep relationships with capital markets professionals. This role centers on proactive client partnership-identifying opportunities, shaping use cases, and delivering tailored solutions that accelerate adoption and business impact, with responsive support as a complement. The successful CSM candidate will become an expert on the CMG platform to handle a vast range of client use cases and constantly drive the value proposition of the service by providing guidance and solutions to enhance their experience. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering with Sales, Product Management, and Engineering functions. CMG is transforming one of the most exciting sectors on Wall Street, delivering innovation to the equity capital markets. We believe growth and customer success go hand in hand-and our team sits at the intersection of product, commercial strategy, and client impact. Responsibilities Proactively engage with clients to surface emerging needs, uncover new use cases, and drive adoption of CMG's products Work cross functionally with Sales to create strategic account plans aimed at securing renewals and uncovering new opportunities Identify patterns in client feedback to highlight product gaps, inform internal teams, and help shape CMG's product direction Deliver high touch service and foster strong client relationships that prioritize both responsiveness and long term value Diagnose and resolve customer questions with a solutions oriented mindset, offering creative workarounds when necessary Build and maintain a deep understanding of the CMG platform to support a broad spectrum of customer workflows and opportunities Independently manage fast paced work as part of a Customer Success team Maintain a flexible and positive approach when navigating challenges Contribute to strategic initiatives and special projects that improve the customer experience and overall team impact Qualifications 2+ years of experience in a client facing role (such as Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers Prior experience working in Fintech or within financial institutions is desired Ability to influence both technical and business audiences to improve the product by identifying and documenting enhancements Exceptional communication skills (both written and verbal) and the ability to interact with a wide range of audiences Curiosity and desire to learn quickly to develop domain knowledge Keen analytical and problem solving skills Ability to multi task balancing simultaneous customer issues Comfortable working in a collaborative, fast paced team environment Flexibility for rotational coverage of non peak hours is a plus Nice to have Experience in the ECM space (Buy side or Sell side) Experience with Business Analytics Proficient using CS related tooling - HubSpot, Jira, MixPanel, MSFT Office, etc.; Entrepreneurial mindset Positive, "whatever it takes" attitude Politeness, fun loving disposition, respect for others B.S. in Finance, Economics or similar business study Our Values We innovate with purpose We focus on outcomes vs. output We believe diverse and inclusive teams fuel innovation We are humble yet candid We do right by the customer What We Offer Equity, Unlimited PTO (20 vacation days + unlimited additional paid leave) Comprehensive benefits program managed by Globalization Partners Premium life and income protection Top private medical and dental insurance; Employee Assistance Program (EAP)Pension contributions Hybrid work environment (initially remote until office setup is complete) Education reimbursement Continuous learning opportunities Employee referral bonus Parental leave At CMG, we embrace our ongoing commitment to build a culture reflecting the people, perspectives, and passions it represents. We will accept nothing less than equity, inclusion, and belonging for all. With the only constant in life being change, we will always listen, learn, and improve for the betterment of our teams, customers, and communities. CMG is proud to be an Equal Opportunity and affirmative Action Employer.
Role Purpose Responsible for the safe execution of a portfolio of concurrent construction projects for the Rolls Royce site in Filton, Bristol. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls Royce's standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. You must be qualified in a related construction or civil engineering discipline. What you will be doing You will have responsibility for the execution of projects with potential values between £50k to £15m, across the Rolls Royce site in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the Civil Engineering/Construction industries (essential). Experience of working on building/construction projects within the Nuclear/Defence/Aviation industry and therefore familiar with working within these environments (highly desirable). You will be required to achieve SC level security clearance. Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers' business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet based quality assurance software (essential). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high quality service demonstrating reliability, conscientiousness and flexibility (essential). People management and development experience (essential). What you can expect from us Competitive & negotiable salary depending on experience 26 days holiday plus bank holidays Car allowance Life assurance Company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Please note You will be required to have a DBS check as part of your role at JLL. About JLL If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game changing workplace and facilities management initiatives. You'll also make long lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management!
Jan 17, 2026
Full time
Role Purpose Responsible for the safe execution of a portfolio of concurrent construction projects for the Rolls Royce site in Filton, Bristol. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls Royce's standards in regard to health, safety, quality, cost and programme, whilst complying as a Principal Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. You must be qualified in a related construction or civil engineering discipline. What you will be doing You will have responsibility for the execution of projects with potential values between £50k to £15m, across the Rolls Royce site in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the Civil Engineering/Construction industries (essential). Experience of working on building/construction projects within the Nuclear/Defence/Aviation industry and therefore familiar with working within these environments (highly desirable). You will be required to achieve SC level security clearance. Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers' business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet based quality assurance software (essential). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high quality service demonstrating reliability, conscientiousness and flexibility (essential). People management and development experience (essential). What you can expect from us Competitive & negotiable salary depending on experience 26 days holiday plus bank holidays Car allowance Life assurance Company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Please note You will be required to have a DBS check as part of your role at JLL. About JLL If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game changing workplace and facilities management initiatives. You'll also make long lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL Workplace Management!
Parts Manager, £50K - £55K salary guide + bonus + private healthcare, Milton Keynes £40m t/o, highly successful commercial vehicle business with a strong track record of year-on-year business growth. Salary guide of £50,000 - £55,000 + bonus + private healthcare. Be part of a growing, ambitious business with a strong customer reputation. This is a fantastic opportunity for a Parts Manager / Parts Business Manager to lead all business operations of a parts procurement, sales, and supply function ensuring customers continue to receive the high-quality service the business is known for. You will be joining a successful business with exciting plans to grow further. This role will suit an experienced Parts Manager / Parts Business Manager. If you are ambitious, customer-focused, and ready to take ownership of a key growing function within a thriving business, we would love to hear from you. Your background as a Parts Manager: Previous experience as a Parts Manager or Business Manager within a vehicle parts environment truck, trailer, commercial vehicles, off-highway vehicles, passenger car etc Strong organisational skills with a focus on efficiency and accuracy. Excellent communication and customer service abilities. Previous experience of leading and developing a team. A practical, problem-solving mindset with commercial awareness. Parts Manager Responsibilities: Managing the complete day-to-day business operations of the parts function to ensure efficient supply to the workshop and external customers (procurement / sales / inventory management / supply). Lead, manage, and develop a team of 5 people. Parts procurement, controlling stock levels, and managing inventory to meet demand whilst minimising waste. Building and maintaining strong relationships with suppliers to negotiate best prices and lead times. Providing excellent customer support, handling enquiries, and resolving issues quickly and professionally. Monitoring parts performance and identifying opportunities to improve profitability. To apply please send your CV to Luke Smith at Euro Projects Recruitment Ltd. Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies. Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply. This job is posted by Euro Projects Recruitment, a recruitment consultancy specialising in engineering and manufacturing appointments from tool room to boardroom. We combine over 100 years of technical knowledge and recruitment expertise to introduce the best candidates to the best companies. We are passionate about your future and persistent in our efforts to secure you the right job.
Jan 16, 2026
Full time
Parts Manager, £50K - £55K salary guide + bonus + private healthcare, Milton Keynes £40m t/o, highly successful commercial vehicle business with a strong track record of year-on-year business growth. Salary guide of £50,000 - £55,000 + bonus + private healthcare. Be part of a growing, ambitious business with a strong customer reputation. This is a fantastic opportunity for a Parts Manager / Parts Business Manager to lead all business operations of a parts procurement, sales, and supply function ensuring customers continue to receive the high-quality service the business is known for. You will be joining a successful business with exciting plans to grow further. This role will suit an experienced Parts Manager / Parts Business Manager. If you are ambitious, customer-focused, and ready to take ownership of a key growing function within a thriving business, we would love to hear from you. Your background as a Parts Manager: Previous experience as a Parts Manager or Business Manager within a vehicle parts environment truck, trailer, commercial vehicles, off-highway vehicles, passenger car etc Strong organisational skills with a focus on efficiency and accuracy. Excellent communication and customer service abilities. Previous experience of leading and developing a team. A practical, problem-solving mindset with commercial awareness. Parts Manager Responsibilities: Managing the complete day-to-day business operations of the parts function to ensure efficient supply to the workshop and external customers (procurement / sales / inventory management / supply). Lead, manage, and develop a team of 5 people. Parts procurement, controlling stock levels, and managing inventory to meet demand whilst minimising waste. Building and maintaining strong relationships with suppliers to negotiate best prices and lead times. Providing excellent customer support, handling enquiries, and resolving issues quickly and professionally. Monitoring parts performance and identifying opportunities to improve profitability. To apply please send your CV to Luke Smith at Euro Projects Recruitment Ltd. Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies. Please note that if you are not contacted within the next ten days then your application, on this occasion, has not been successful. We thank you for taking the time to apply. This job is posted by Euro Projects Recruitment, a recruitment consultancy specialising in engineering and manufacturing appointments from tool room to boardroom. We combine over 100 years of technical knowledge and recruitment expertise to introduce the best candidates to the best companies. We are passionate about your future and persistent in our efforts to secure you the right job.
Cranleigh STEM is partnering exclusively with an innovative organisation in the sustainability sector to recruit a driven and self-motivated Installation Manager. This is a unique opportunity to play a pivotal role in deploying groundbreaking hydrogen technology. The Role The Installation Manager will oversee the delivery of cutting-edge hydrogen systems and solutions, ensuring deployments are completed safely, efficiently, and in compliance with regulations. The role involves leading a team, managing deployment activities, and acting as the primary customer contact for support and assurance. Key Responsibilities Team Leadership: Manage and develop a team of three Deployment Engineers. Define team roles, responsibilities, and scopes clearly. Customer Engagement: Serve as the primary customer contact for deployment support and assurance. Conduct site assessments to determine suitability for hydrogen generators. Deliver customer training on operating and troubleshooting systems. Deployment Management: Oversee deployment budgets, plans, and standard operating procedures. Ensure deployments meet safety standards (RAMS, DSEAR, ATEX, etc.). Coordinate logistics, procurement, and staffing for site installations. Produce deployment reports and provide updates to stakeholders. Ensure timely maintenance of hydrogen fuel supply and site operations. Safety & Compliance: Develop and manage safety documentation for sites. Ensure compliance with customer safety regulations and industry standards. Performance Improvement: Monitor deployment performance and share insights with internal teams. Address challenges promptly and drive process improvements. Key Projects Immediate focus on high-profile deployments in the UK and overseas. Future deployments in the UK and occasional international assignments into 2025. Candidate Profile Education/Experience: Engineering degree or equivalent experience. Knowledge of hydrogen systems and regulations (ATEX, DSEAR, BCGA, CDM). Willingness to travel to UK sites (up to 50%) Skills: Leadership and team management. Strong communication across all levels of stakeholders. Problem-solving and accountability for projects. Proficient in MS Office and data analysis. Logistics, procurement, and safety documentation experience. Attributes: Self-driven, motivated, and capable of working autonomously. Diplomatic with excellent customer service skills. A military, hydrogen or process improvement background is beneficial but not essential. Working Conditions Travel: Approximately one week per month (ad hoc). Travel and expenses covered. Remote Work: Flexible but subject to a three-month probationary period. On-Site Requirements: Must be on-site initially for probation and key deployments. Vehicle: Company van available for deployments. Why Join? Be part of a team introducing revolutionary, environmentally focused technology to the market. Opportunity to work closely with high-level stakeholders. A challenging yet rewarding role in a cutting-edge field. Competitive salary and benefits package including shares. Key Objective for 2026 Successfully manage the deployment of innovative hydrogen technology at construction sites and other high-profile locations, ensuring safety, customer satisfaction, and operational excellence.
Jan 16, 2026
Full time
Cranleigh STEM is partnering exclusively with an innovative organisation in the sustainability sector to recruit a driven and self-motivated Installation Manager. This is a unique opportunity to play a pivotal role in deploying groundbreaking hydrogen technology. The Role The Installation Manager will oversee the delivery of cutting-edge hydrogen systems and solutions, ensuring deployments are completed safely, efficiently, and in compliance with regulations. The role involves leading a team, managing deployment activities, and acting as the primary customer contact for support and assurance. Key Responsibilities Team Leadership: Manage and develop a team of three Deployment Engineers. Define team roles, responsibilities, and scopes clearly. Customer Engagement: Serve as the primary customer contact for deployment support and assurance. Conduct site assessments to determine suitability for hydrogen generators. Deliver customer training on operating and troubleshooting systems. Deployment Management: Oversee deployment budgets, plans, and standard operating procedures. Ensure deployments meet safety standards (RAMS, DSEAR, ATEX, etc.). Coordinate logistics, procurement, and staffing for site installations. Produce deployment reports and provide updates to stakeholders. Ensure timely maintenance of hydrogen fuel supply and site operations. Safety & Compliance: Develop and manage safety documentation for sites. Ensure compliance with customer safety regulations and industry standards. Performance Improvement: Monitor deployment performance and share insights with internal teams. Address challenges promptly and drive process improvements. Key Projects Immediate focus on high-profile deployments in the UK and overseas. Future deployments in the UK and occasional international assignments into 2025. Candidate Profile Education/Experience: Engineering degree or equivalent experience. Knowledge of hydrogen systems and regulations (ATEX, DSEAR, BCGA, CDM). Willingness to travel to UK sites (up to 50%) Skills: Leadership and team management. Strong communication across all levels of stakeholders. Problem-solving and accountability for projects. Proficient in MS Office and data analysis. Logistics, procurement, and safety documentation experience. Attributes: Self-driven, motivated, and capable of working autonomously. Diplomatic with excellent customer service skills. A military, hydrogen or process improvement background is beneficial but not essential. Working Conditions Travel: Approximately one week per month (ad hoc). Travel and expenses covered. Remote Work: Flexible but subject to a three-month probationary period. On-Site Requirements: Must be on-site initially for probation and key deployments. Vehicle: Company van available for deployments. Why Join? Be part of a team introducing revolutionary, environmentally focused technology to the market. Opportunity to work closely with high-level stakeholders. A challenging yet rewarding role in a cutting-edge field. Competitive salary and benefits package including shares. Key Objective for 2026 Successfully manage the deployment of innovative hydrogen technology at construction sites and other high-profile locations, ensuring safety, customer satisfaction, and operational excellence.
Do you have experience managing a busy reception area whilst handling multiple tasks such as visitor check-in, calls, and meeting room coordination? Are you able to manage Health & Safety compliance tasks such as completing weekly/monthly checks, maintaining evidence logs, and closing out HSE actions? Would you enjoy being at the heart of a global engineering organisation acting as the welcoming face of the Bristol office while supporting projects that impact the defence, clean energy, and space sectors? The Opportunity Our client is a global leader in engineering, project management, and technical services, delivering innovative solutions across various industries. Their Bristol office plays a key role in supporting major global projects, including clean energy, defence and the space sector. They are looking for a Receptionist/Facility Support to be the welcoming face of their Bristol office. You will ensure a professional and friendly environment for clients, visitors, and employees whilst managing essential administrative tasks, supporting the office Facility Manager. Your duties and responsibilities: Greet and assist visitors, ensuring a warm and professional welcome. Answer and direct phone calls, manage inquiries, and take messages. Schedule appointments and coordinate meeting room bookings. Maintain the reception area, ensuring a tidy and organized workspace. Ensure compliance with security and visitor management protocols. Manage the door access system and ID card database. Complete stock checks and processing order for stationery and kitchen consumables. Facilities Support Responsibilities: Manage the day-to-day operations of the office. Manage the Health & Safety compliance system, uploading evidence of safety checks,services etc. Closing out actions with sufficient evidence. Complete Health and Safety weekly and monthly checks to maintain HSE compliance. Assist with administrative tasks, including data entry, filing, and correspondence. Support office operations by liaising with various departments. Process invoices in a timely manner and assisting to resolve queries with suppliers. Maintain all Facilities-related documentation to ensure up to date and correct. Manage and deliver the Office Induction process. Support the Facility Manager with local and national projects as required. You will have the following skills & experience: Previous experience in a receptionist or customer service role is preferred. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Professional demeanour with a customer-focused approach. Ability to work independently and as part of a team. Pro-active and self-motivated with a positive approach to tasks. Work in a dynamic and innovative, values driven environment Career growth and development opportunities as part of a team delivering critically important projects across the defence, clean energy and space sectors Competitive salary and benefits package and outstanding training and development opportunities Be part of a global company making a meaningful impact The setting for the role The role will be office-based. A safety induction will be provided. Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business.
Jan 16, 2026
Contractor
Do you have experience managing a busy reception area whilst handling multiple tasks such as visitor check-in, calls, and meeting room coordination? Are you able to manage Health & Safety compliance tasks such as completing weekly/monthly checks, maintaining evidence logs, and closing out HSE actions? Would you enjoy being at the heart of a global engineering organisation acting as the welcoming face of the Bristol office while supporting projects that impact the defence, clean energy, and space sectors? The Opportunity Our client is a global leader in engineering, project management, and technical services, delivering innovative solutions across various industries. Their Bristol office plays a key role in supporting major global projects, including clean energy, defence and the space sector. They are looking for a Receptionist/Facility Support to be the welcoming face of their Bristol office. You will ensure a professional and friendly environment for clients, visitors, and employees whilst managing essential administrative tasks, supporting the office Facility Manager. Your duties and responsibilities: Greet and assist visitors, ensuring a warm and professional welcome. Answer and direct phone calls, manage inquiries, and take messages. Schedule appointments and coordinate meeting room bookings. Maintain the reception area, ensuring a tidy and organized workspace. Ensure compliance with security and visitor management protocols. Manage the door access system and ID card database. Complete stock checks and processing order for stationery and kitchen consumables. Facilities Support Responsibilities: Manage the day-to-day operations of the office. Manage the Health & Safety compliance system, uploading evidence of safety checks,services etc. Closing out actions with sufficient evidence. Complete Health and Safety weekly and monthly checks to maintain HSE compliance. Assist with administrative tasks, including data entry, filing, and correspondence. Support office operations by liaising with various departments. Process invoices in a timely manner and assisting to resolve queries with suppliers. Maintain all Facilities-related documentation to ensure up to date and correct. Manage and deliver the Office Induction process. Support the Facility Manager with local and national projects as required. You will have the following skills & experience: Previous experience in a receptionist or customer service role is preferred. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Professional demeanour with a customer-focused approach. Ability to work independently and as part of a team. Pro-active and self-motivated with a positive approach to tasks. Work in a dynamic and innovative, values driven environment Career growth and development opportunities as part of a team delivering critically important projects across the defence, clean energy and space sectors Competitive salary and benefits package and outstanding training and development opportunities Be part of a global company making a meaningful impact The setting for the role The role will be office-based. A safety induction will be provided. Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business.
Vacancy Number 5446 Vacancy Title HEAD OF PROJECT DELIVERY Location KENT - LOCATION FLEXIBLE FOR THE RIGHT CANDIDATE PLEASE NOTE: IDEALLY SOUTHERN HOME COUNTIES, WITHIN A SENSIBLE COMMUTING DISTANCE OF CENTRAL SOUTH KENT AND WITH STRONG GEOGRAPHICAL WORKING KNOWLEDGE OF THE UK Job Description Are you ready to take your operational leadership career to the next level by overseeing national project delivery for one of the world's most innovative leaders in high-security entrance solutions? This is a senior, business-critical leadership position within one of the UK's most respected names in high-security entrance and access control solutions. Working as the operational counterpart to the National Sales Manager, you will sit on the Senior Leadership Team and hold responsibility for the strategic oversight, governance and excellence of all project delivery, installation and commercial operational functions. You will play a pivotal role in ensuring successful national project execution, protecting margin performance, mitigating risk, safeguarding Health & Safety, and delivering exceptional customer outcomes across some of the UK's highest-profile, most sensitive and mission-critical environments. This role demands someone who can set the frameworks, standards and governance for operational excellence while empowering and developing multi-disciplinary teams to execute day-to-day activities with consistency, accuracy and pace. Why This Role Stands Out: A senior leadership role shaping national operational performance Drive governance, margin protection, H&S, risk, and operational excellence Lead project delivery across high-security sites, government assets and critical infrastructure Influence and collaborate across sales, commercial, operations and technical teams nationally Represent a brand known globally for premium engineering, innovation and delivery reliability Key Responsibilities: Commercial Governance & Operational Control Own the commercial governance framework for all projects, setting standards and ensuring compliance across the division. Ensure contractual reviews, negotiations, applications for payment, variation orders and final accounts are handled effectively. Safeguard margin performance by monitoring project and commercial activity and providing strategic direction. Oversee credit checks and cashflow adherence, ensuring risk is proactively mitigated. Maintain oversight of commercial reporting and system integrity (SIMPRO workflows), ensuring accurate, real-time data. Lead high-level commercial negotiations, escalating complex issues where required. Project Delivery Leadership Lead, develop and mentor national operational and project delivery teams to achieve revenue, margin and performance objectives. Set expectations around progress, risk identification, reporting discipline and issue resolution. Drive backlog conversion and ensure accurate forecasting through structured engagement with team leads. Champion continual process, system and workflow improvements to elevate productivity and profitability. Chair regular operations meetings with strategic focus, clarity of direction and measurable outcomes. Strengthen cross-functional collaboration to ensure seamless handover from sales to delivery. Installation Technical Resource Oversight Own the training and development framework across project delivery and installation teams. Identify skills gaps and implement targeted upskilling programmes. Embed a culture of professional development, continuous improvement and technical excellence. Sub-Contractor Network Management Oversee the vetting, selection, onboarding and performance management of sub-contractors. Set criteria and governance for approval, monitoring and ongoing performance evaluation. Maintain strong relationships with key subcontract partners to ensure delivery consistency and compliance. Ensure all subcontract activity aligns with commercial, operational and H&S expectations. Site Operations, Health & Safety & Risk Management Provide strategic oversight for all site-based activity, ensuring compliance with legislation and internal standards. Own the frameworks for risk identification, assessment and mitigation across all project environments. Ensure robust H&S practices are implemented and continuously monitored. Oversee incident reporting, investigation and closure, including near-miss learning integration. Liaise with internal H&S specialists and external regulatory bodies to ensure full compliance. Champion a proactive safety culture across all teams and environments. People Leadership & SLT Contribution Develop team and individual development plans aligned to SLT objectives and business strategy. Set, monitor and review performance targets with a structured accountability framework. Lead recruitment, onboarding and capability building to ensure the right talent is in place. Foster a culture of clarity, communication, trust and continuous improvement. Act as the operational bridge between project delivery and senior leadership. Financial, Commercial & Risk Management Ensure all project activity, documentation and data is captured accurately within company systems. Uphold rigorous commercial and operational compliance standards to protect business interests. Lead initiatives to eliminate legal and financial risk across operations. Drive continual improvement initiatives across the project delivery division. What we're looking for: Senior operational/project delivery leadership experience within technical, engineered, construction, security or similar project-driven environments Strong commercial governance skillset and margin-protection mindset Experience overseeing large, complex, multi-stakeholder projects nationally Demonstrable success building, developing and leading multi-disciplinary teams Strong working knowledge of UK construction, installation and H&S frameworks Confident, influential communicator capable of operating at strategic and SLT level Highly organised, structured, resilient and solutions-focused Security Clearance Requirement Must be eligible for SC clearance - non negotiable DV clearance preferable (Typically requires British Citizenship and 5+ years UK residency) This isn't just another operational leadership role. It is an opportunity to shape and elevate national project delivery for a market-leading brand whose solutions protect critical spaces, support national infrastructure and safeguard some of the UK's most sensitive environments. You will play a major part in driving operational performance, governance, risk management and delivery excellence across the business. SALARY & BENEFITS Salary: Up to £85,000 (DOE) + Bonus Scheme Car: EV company car (Audi Q4 e-tron, BMW iX3, or similar) or car allowance Benefits: Pension, healthcare, life cover (DIS), 25 days holiday, mobile, laptop, retail discounts Career: A genuine opportunity to grow, develop, and make your mark in a global leader
Jan 16, 2026
Full time
Vacancy Number 5446 Vacancy Title HEAD OF PROJECT DELIVERY Location KENT - LOCATION FLEXIBLE FOR THE RIGHT CANDIDATE PLEASE NOTE: IDEALLY SOUTHERN HOME COUNTIES, WITHIN A SENSIBLE COMMUTING DISTANCE OF CENTRAL SOUTH KENT AND WITH STRONG GEOGRAPHICAL WORKING KNOWLEDGE OF THE UK Job Description Are you ready to take your operational leadership career to the next level by overseeing national project delivery for one of the world's most innovative leaders in high-security entrance solutions? This is a senior, business-critical leadership position within one of the UK's most respected names in high-security entrance and access control solutions. Working as the operational counterpart to the National Sales Manager, you will sit on the Senior Leadership Team and hold responsibility for the strategic oversight, governance and excellence of all project delivery, installation and commercial operational functions. You will play a pivotal role in ensuring successful national project execution, protecting margin performance, mitigating risk, safeguarding Health & Safety, and delivering exceptional customer outcomes across some of the UK's highest-profile, most sensitive and mission-critical environments. This role demands someone who can set the frameworks, standards and governance for operational excellence while empowering and developing multi-disciplinary teams to execute day-to-day activities with consistency, accuracy and pace. Why This Role Stands Out: A senior leadership role shaping national operational performance Drive governance, margin protection, H&S, risk, and operational excellence Lead project delivery across high-security sites, government assets and critical infrastructure Influence and collaborate across sales, commercial, operations and technical teams nationally Represent a brand known globally for premium engineering, innovation and delivery reliability Key Responsibilities: Commercial Governance & Operational Control Own the commercial governance framework for all projects, setting standards and ensuring compliance across the division. Ensure contractual reviews, negotiations, applications for payment, variation orders and final accounts are handled effectively. Safeguard margin performance by monitoring project and commercial activity and providing strategic direction. Oversee credit checks and cashflow adherence, ensuring risk is proactively mitigated. Maintain oversight of commercial reporting and system integrity (SIMPRO workflows), ensuring accurate, real-time data. Lead high-level commercial negotiations, escalating complex issues where required. Project Delivery Leadership Lead, develop and mentor national operational and project delivery teams to achieve revenue, margin and performance objectives. Set expectations around progress, risk identification, reporting discipline and issue resolution. Drive backlog conversion and ensure accurate forecasting through structured engagement with team leads. Champion continual process, system and workflow improvements to elevate productivity and profitability. Chair regular operations meetings with strategic focus, clarity of direction and measurable outcomes. Strengthen cross-functional collaboration to ensure seamless handover from sales to delivery. Installation Technical Resource Oversight Own the training and development framework across project delivery and installation teams. Identify skills gaps and implement targeted upskilling programmes. Embed a culture of professional development, continuous improvement and technical excellence. Sub-Contractor Network Management Oversee the vetting, selection, onboarding and performance management of sub-contractors. Set criteria and governance for approval, monitoring and ongoing performance evaluation. Maintain strong relationships with key subcontract partners to ensure delivery consistency and compliance. Ensure all subcontract activity aligns with commercial, operational and H&S expectations. Site Operations, Health & Safety & Risk Management Provide strategic oversight for all site-based activity, ensuring compliance with legislation and internal standards. Own the frameworks for risk identification, assessment and mitigation across all project environments. Ensure robust H&S practices are implemented and continuously monitored. Oversee incident reporting, investigation and closure, including near-miss learning integration. Liaise with internal H&S specialists and external regulatory bodies to ensure full compliance. Champion a proactive safety culture across all teams and environments. People Leadership & SLT Contribution Develop team and individual development plans aligned to SLT objectives and business strategy. Set, monitor and review performance targets with a structured accountability framework. Lead recruitment, onboarding and capability building to ensure the right talent is in place. Foster a culture of clarity, communication, trust and continuous improvement. Act as the operational bridge between project delivery and senior leadership. Financial, Commercial & Risk Management Ensure all project activity, documentation and data is captured accurately within company systems. Uphold rigorous commercial and operational compliance standards to protect business interests. Lead initiatives to eliminate legal and financial risk across operations. Drive continual improvement initiatives across the project delivery division. What we're looking for: Senior operational/project delivery leadership experience within technical, engineered, construction, security or similar project-driven environments Strong commercial governance skillset and margin-protection mindset Experience overseeing large, complex, multi-stakeholder projects nationally Demonstrable success building, developing and leading multi-disciplinary teams Strong working knowledge of UK construction, installation and H&S frameworks Confident, influential communicator capable of operating at strategic and SLT level Highly organised, structured, resilient and solutions-focused Security Clearance Requirement Must be eligible for SC clearance - non negotiable DV clearance preferable (Typically requires British Citizenship and 5+ years UK residency) This isn't just another operational leadership role. It is an opportunity to shape and elevate national project delivery for a market-leading brand whose solutions protect critical spaces, support national infrastructure and safeguard some of the UK's most sensitive environments. You will play a major part in driving operational performance, governance, risk management and delivery excellence across the business. SALARY & BENEFITS Salary: Up to £85,000 (DOE) + Bonus Scheme Car: EV company car (Audi Q4 e-tron, BMW iX3, or similar) or car allowance Benefits: Pension, healthcare, life cover (DIS), 25 days holiday, mobile, laptop, retail discounts Career: A genuine opportunity to grow, develop, and make your mark in a global leader
About Teton Our vision is to be the indispensable AI nurse companion for care staff, transforming patient care, and ultimately operations and delivery across the entire healthcare industry. Our product is an AI-powered nurse companion, leveraging proprietary computer vision technology to alleviate the administrative inefficiencies and observational tasks that overburden healthcare professionals, enabling them to provide better patient care. Through a combination of in-room hardware, AI and desktop and mobile applications, Teton enhances workflow optimization, decision making, and patient outcomes, creating a seamless healthcare experience for both patients and providers. Our solution provides unprecedented access to real time data insights, creating a digital twin of patient states and care delivery that empowers healthcare providers with actionable intelligence for optimal decision making. Responsibilities You'll own the customer journey from the moment a contract is signed through site planning, implementation, onboarding, and expansion. Key responsibilities include Building strong, long lasting relationships with customers at all levels, from care staff to executive teams, through empathy, trust, and a deep understanding of their needs. Traveling regularly to customer sites to deliver training, support installations, and maintain close relationships. Coordinating the successful installation of Teton's hardware on site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience. Developing strong relationships with front line teams, which may occasionally include joining a night shift to understand workflows and provide hands on support. Partnering with product and engineering teams to calibrate devices, troubleshoot issues, and ensure smooth technical delivery. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunities for expansion, and help customers achieve measurable ROI. Contributing to our goal of continually enhancing our product and service based on customer feedback and real world insights. Qualifications You have experience as a Customer Success Manager in SaaS or other tech enabled services. You have a background in the healthcare sector, for example in elderly care, or a social science background, for example in anthropology or sociology. You are proactive, passionate, and like to work in a dynamic team. You enjoy visiting customers regularly and are committed to understanding their needs. You are adept at onboarding and training new users. You're excited about being part of a team that implements solutions and initiates new customer relationships. You're great at structuring and planning. You are curious and have an outgoing profile with excellent interpersonal skills. You have a valid driver's license. What We Offer Competitive salary and participation in our warrant program (stock options). Work with state of the art technology in a pioneering field. Access to WeWork for shared working space. A vibrant, learning focused work environment. A role where you can make a significant impact on healthcare delivery. What is working at Teton like? We are a growing team of extremely hard working and talented people. The learning curves are steep and expanding one's skill set is encouraged. It's a workplace where you get your hands dirty and learn a lot. If you are looking for the vibe of large corporations, Teton might not be the place for you, but if you like to build products and strive to be the best in your field, we believe that Teton is a place where you will thrive. We're looking for a teammate We are looking for people who believe in our long term vision and value ownership and entrepreneurship rather than just another 9-5 job. With us you will have an opportunity to truly make an impact on the world with the outcomes of your work. So, if you are looking for a ride not just a job - jump on board This is a remote first role, but you'll need to be based in or around the London area.
Jan 16, 2026
Full time
About Teton Our vision is to be the indispensable AI nurse companion for care staff, transforming patient care, and ultimately operations and delivery across the entire healthcare industry. Our product is an AI-powered nurse companion, leveraging proprietary computer vision technology to alleviate the administrative inefficiencies and observational tasks that overburden healthcare professionals, enabling them to provide better patient care. Through a combination of in-room hardware, AI and desktop and mobile applications, Teton enhances workflow optimization, decision making, and patient outcomes, creating a seamless healthcare experience for both patients and providers. Our solution provides unprecedented access to real time data insights, creating a digital twin of patient states and care delivery that empowers healthcare providers with actionable intelligence for optimal decision making. Responsibilities You'll own the customer journey from the moment a contract is signed through site planning, implementation, onboarding, and expansion. Key responsibilities include Building strong, long lasting relationships with customers at all levels, from care staff to executive teams, through empathy, trust, and a deep understanding of their needs. Traveling regularly to customer sites to deliver training, support installations, and maintain close relationships. Coordinating the successful installation of Teton's hardware on site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience. Developing strong relationships with front line teams, which may occasionally include joining a night shift to understand workflows and provide hands on support. Partnering with product and engineering teams to calibrate devices, troubleshoot issues, and ensure smooth technical delivery. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunities for expansion, and help customers achieve measurable ROI. Contributing to our goal of continually enhancing our product and service based on customer feedback and real world insights. Qualifications You have experience as a Customer Success Manager in SaaS or other tech enabled services. You have a background in the healthcare sector, for example in elderly care, or a social science background, for example in anthropology or sociology. You are proactive, passionate, and like to work in a dynamic team. You enjoy visiting customers regularly and are committed to understanding their needs. You are adept at onboarding and training new users. You're excited about being part of a team that implements solutions and initiates new customer relationships. You're great at structuring and planning. You are curious and have an outgoing profile with excellent interpersonal skills. You have a valid driver's license. What We Offer Competitive salary and participation in our warrant program (stock options). Work with state of the art technology in a pioneering field. Access to WeWork for shared working space. A vibrant, learning focused work environment. A role where you can make a significant impact on healthcare delivery. What is working at Teton like? We are a growing team of extremely hard working and talented people. The learning curves are steep and expanding one's skill set is encouraged. It's a workplace where you get your hands dirty and learn a lot. If you are looking for the vibe of large corporations, Teton might not be the place for you, but if you like to build products and strive to be the best in your field, we believe that Teton is a place where you will thrive. We're looking for a teammate We are looking for people who believe in our long term vision and value ownership and entrepreneurship rather than just another 9-5 job. With us you will have an opportunity to truly make an impact on the world with the outcomes of your work. So, if you are looking for a ride not just a job - jump on board This is a remote first role, but you'll need to be based in or around the London area.
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. We're looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI powered customer engagement. This is a career defining opportunity to lead a world class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be responsible for a significant product area or leading an important project. Deeply understand the customer problems you're tackling through research, data, and direct customer interactions - then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team's impact. Evaluate impact through quantitative and qualitative measures, both in beta and after full release. Own and maintain the quality of your product area, ensuring every release delivers world class software. Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver. Be a leader in your team or projects by role modelling our company values and R&D principles. What skills do I need? There is no minimum years of experience for this role. We're interested in your impact, drive, and potential. Instead of years, we'll be looking for evidence that you've applied and grown these skills: Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs. Compelling Roadmaps - define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the team. Excellent Product Judgment - skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product. Build World Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI. AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade offs, and make informed product decisions in close collaboration with engineering. Technical fluency - Comfortable engaging with engineers and customers on the modern tech stack - from APIs and SaaS infrastructure to low code tooling and system architecture. Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project. Leadership - Excellent communicator. High ownership. Ability to influence and drive alignment. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email.
Jan 16, 2026
Full time
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. We're looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI powered customer engagement. This is a career defining opportunity to lead a world class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be responsible for a significant product area or leading an important project. Deeply understand the customer problems you're tackling through research, data, and direct customer interactions - then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team's impact. Evaluate impact through quantitative and qualitative measures, both in beta and after full release. Own and maintain the quality of your product area, ensuring every release delivers world class software. Collaborate with peers across the business to ensure we deliver products with clear GTM strategy and execution, getting hands on wherever necessary to ensure we deliver. Be a leader in your team or projects by role modelling our company values and R&D principles. What skills do I need? There is no minimum years of experience for this role. We're interested in your impact, drive, and potential. Instead of years, we'll be looking for evidence that you've applied and grown these skills: Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs. Compelling Roadmaps - define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the team. Excellent Product Judgment - skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product. Build World Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI. AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade offs, and make informed product decisions in close collaboration with engineering. Technical fluency - Comfortable engaging with engineers and customers on the modern tech stack - from APIs and SaaS infrastructure to low code tooling and system architecture. Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project. Leadership - Excellent communicator. High ownership. Ability to influence and drive alignment. We are a well treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast growing start up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you're cycling, we've got you covered on the Cycle to Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email.
# Our Privacy Statement & Cookie Policy Customer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196098 Customer Success Manager (CSM) Overview Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative technology. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters' legal products. Thomson Reuters products this role works with includes HighQ, CoCounsel, Contract Express, Practical Law and Westlaw. This role focuses on driving adoption, engagement, and measurable outcomes while building trusted customer relationships.Reporting to a Manager of CSMs, the CSM will collaborate with cross-functional teams and leverage internal resources to deliver exceptional customer experiences and long-term success. About the Role The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters' solutions.Key Responsibilities: Onboarding and Enablement: Coordinate onboarding activities and ensure customers have access to the tools and resources needed for success. Develop and Drive Use Cases: Collaborate with customers to identify their specific business challenges and design tailored use cases that demonstrate the value of Thomson Reuters' legal products. Drive Adoption and Value Realization: Partner with customers to ensure seamless integration of use cases into their workflows, leveraging internal training resources as needed. Build and Strengthen Relationships: Engage regularly with customers to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. Provide Strategic Guidance: Identify opportunities to optimize customer outcomes by recommending best practices and aligning solutions to business objectives. Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. Collaborate Across Teams: Partner with Sales, Marketing, and Support teams to align on customer objectives and deliver a seamless experience. About You We are seeking a customer-focused professional with a passion for solving complex business challenges and driving customer success.Qualifications: Experience: You have a law degree, formal legal education, or substantial experience working with law firms, attorneys, or legal professionals. Additionally, you have experience in Customer Success, Legal Technology, Legal Project Management, or a related role, ideally within SaaS or subscription-based business models. Use Case Expertise: Proven ability to understand customer-specific use cases and recommend tailored solutions that address their business challenges and objectives. Technical Acumen: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech. Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information about Thomson Reuters can be found on
Jan 16, 2026
Full time
# Our Privacy Statement & Cookie Policy Customer Success Manager page is loaded Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ196098 Customer Success Manager (CSM) Overview Thomson Reuters is transforming the legal industry with unmatched legal content, expertise, and innovative technology. As part of our transformation, we are building a world-class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions.The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters' legal products. Thomson Reuters products this role works with includes HighQ, CoCounsel, Contract Express, Practical Law and Westlaw. This role focuses on driving adoption, engagement, and measurable outcomes while building trusted customer relationships.Reporting to a Manager of CSMs, the CSM will collaborate with cross-functional teams and leverage internal resources to deliver exceptional customer experiences and long-term success. About the Role The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters' solutions.Key Responsibilities: Onboarding and Enablement: Coordinate onboarding activities and ensure customers have access to the tools and resources needed for success. Develop and Drive Use Cases: Collaborate with customers to identify their specific business challenges and design tailored use cases that demonstrate the value of Thomson Reuters' legal products. Drive Adoption and Value Realization: Partner with customers to ensure seamless integration of use cases into their workflows, leveraging internal training resources as needed. Build and Strengthen Relationships: Engage regularly with customers to understand their goals and provide strategic guidance, acting as their trusted advisor throughout the customer journey. Provide Strategic Guidance: Identify opportunities to optimize customer outcomes by recommending best practices and aligning solutions to business objectives. Enhance Retention and Satisfaction: Proactively address customer needs, identify opportunities for expansion, and develop strategies to reduce churn and drive satisfaction. Advocate for Customer Needs: Serve as the voice of the customer by sharing feedback with internal teams, including Product and Engineering, to influence future enhancements and features. Collaborate Across Teams: Partner with Sales, Marketing, and Support teams to align on customer objectives and deliver a seamless experience. About You We are seeking a customer-focused professional with a passion for solving complex business challenges and driving customer success.Qualifications: Experience: You have a law degree, formal legal education, or substantial experience working with law firms, attorneys, or legal professionals. Additionally, you have experience in Customer Success, Legal Technology, Legal Project Management, or a related role, ideally within SaaS or subscription-based business models. Use Case Expertise: Proven ability to understand customer-specific use cases and recommend tailored solutions that address their business challenges and objectives. Technical Acumen: Familiarity with legal technology or AI-driven platforms, with a willingness to stay ahead of advancements in legal tech. Relationship Building: Strong interpersonal and communication skills, with a proven ability to build trusted relationships and act as a strategic advisor to customers. Customer-Centric Mindset: A proactive, personable approach to problem-solving, with a focus on delivering measurable outcomes and ensuring customer satisfaction. Collaboration: Experience working cross-functionally with Sales, Product, Marketing, and Support teams to achieve mutual goals and enhance the customer journey. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation .Learn more on how to protect yourself from fraudulent job postings .More information about Thomson Reuters can be found on
Location: Manor Royal Crawley, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Configuration Management Administrator Crawley -Hybrid (Minimum 3 days onsite) What the role has to offer: Room and attention to personal development Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution Choose between a technical expertise or a leadership path Build an international career within a leading Engineering Group Our Opportunity We have a great opportunity for a Configuration Management Administrator to join the Thales Underwater systems(UWS) engineering team.As a Configuration Management Administrator within Thales, you will: Be responsible for the registration and release of data managed in configuration Verify the integrity, validity and maintenance of records relating to the data, including traceability and history over the entire life cycle Take in charge the verification of the completeness of technical and non-technical data (whether internally and externally) Ensure the provision of up-to-date data to the relevant functions Record configuration baselines and provide status on identified gaps or omissions Translate the decisions of the Configuration Manager into the tool as required Be a configuration management tool (PLM) expert and provide support to the project/product team Archive obsolete data About You PROFILE: You graduated with a Higher National Certificate (HNC) or a Higher National Diploma (HND) and have experience in configuration management processes You are a communicator and a team player: you are willing to help and establish strong relationships with the rest of the team You are said to be methodical and meticulous, with a keen eye for details and advanced organizational skills You are proactiveCOMPETENCIES: You are able to understand configuration management processes and tools through the prism of contractual requirements and stakeholders' needs You foster continuous improvement and encourage a culture of feedback You are able to multi-task and prioritise without requiring regular direct supervision You can support the team with your good knowledge of configuration management tools & practices, as well as that of the Product Lifecycle Management domain (tools, technical data, reporting) You have the ability to establish and meet deadlines You understand the importance of data integrity Security Clearance statement Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a sole UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks.For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - What We Can Offer We're committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation. Flexibility: Your health and well-being matter to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, hybrid working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Benefits at Thales :Alongside a competitive base salary, we offer a benefits package, which includes; Half day every Friday, usually finishing around 13:00pm Hybrid working Pension Scheme 28 days annual leave (Plus Bank Holidays) Life Cover Progression and Development Opportunities 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Development focused targets, along with a variety of learning, development and career enhancement opportunities.Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.Great journeys start here, apply now!
Jan 16, 2026
Full time
Location: Manor Royal Crawley, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Configuration Management Administrator Crawley -Hybrid (Minimum 3 days onsite) What the role has to offer: Room and attention to personal development Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution Choose between a technical expertise or a leadership path Build an international career within a leading Engineering Group Our Opportunity We have a great opportunity for a Configuration Management Administrator to join the Thales Underwater systems(UWS) engineering team.As a Configuration Management Administrator within Thales, you will: Be responsible for the registration and release of data managed in configuration Verify the integrity, validity and maintenance of records relating to the data, including traceability and history over the entire life cycle Take in charge the verification of the completeness of technical and non-technical data (whether internally and externally) Ensure the provision of up-to-date data to the relevant functions Record configuration baselines and provide status on identified gaps or omissions Translate the decisions of the Configuration Manager into the tool as required Be a configuration management tool (PLM) expert and provide support to the project/product team Archive obsolete data About You PROFILE: You graduated with a Higher National Certificate (HNC) or a Higher National Diploma (HND) and have experience in configuration management processes You are a communicator and a team player: you are willing to help and establish strong relationships with the rest of the team You are said to be methodical and meticulous, with a keen eye for details and advanced organizational skills You are proactiveCOMPETENCIES: You are able to understand configuration management processes and tools through the prism of contractual requirements and stakeholders' needs You foster continuous improvement and encourage a culture of feedback You are able to multi-task and prioritise without requiring regular direct supervision You can support the team with your good knowledge of configuration management tools & practices, as well as that of the Product Lifecycle Management domain (tools, technical data, reporting) You have the ability to establish and meet deadlines You understand the importance of data integrity Security Clearance statement Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a sole UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks.For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - What We Can Offer We're committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you'll have a myriad of opportunities within our diverse, global organisation. Flexibility: Your health and well-being matter to us and that's why we offer you the flexibility to do what's important to you; whether that's part time hours, job sharing, hybrid working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Benefits at Thales :Alongside a competitive base salary, we offer a benefits package, which includes; Half day every Friday, usually finishing around 13:00pm Hybrid working Pension Scheme 28 days annual leave (Plus Bank Holidays) Life Cover Progression and Development Opportunities 24/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Development focused targets, along with a variety of learning, development and career enhancement opportunities.Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.Great journeys start here, apply now!
CUSTOMER RELATIONSHIP MANAGER HEAD OFFICE: DACHET/WATERLOO - hybrid, but 2 days in office a week PACKAGE: Basic of circa 50,000, plus benefit package My client is an established TFM company who provide services including cleaning, front of house, security, grounds maintenance, engineering services or wholly as TFM. They have grown rapidly over the last 10 years through acquisitions and organic growth. Proud to be different in the market place, they are employee share owned, creating an people focused company that strives to build something better. The Role: Within this dynamic, fast-growing organisation, you will focus predominantly on the cleaning division within the business. As Customer Partnerships Manager, you will be part of a close-knit team that grows customer partnerships and maximises the growth and retention of key customer contracts. You will develop and provide effective tools, contract health visibility and best practice coaching across the business to help build outstanding customer partnerships and improve the service standards. The Candidate: Proven background in customer relationship management, account management or contract management. Experience in delivering process and service delivery improvement. Knowledge of the cleaning or FM sector. Good project management and time management skills. Strong interpersonal and communication skills. The role provides the opportunity to be part of a strong team, where growth and development are encouraged.
Jan 16, 2026
Full time
CUSTOMER RELATIONSHIP MANAGER HEAD OFFICE: DACHET/WATERLOO - hybrid, but 2 days in office a week PACKAGE: Basic of circa 50,000, plus benefit package My client is an established TFM company who provide services including cleaning, front of house, security, grounds maintenance, engineering services or wholly as TFM. They have grown rapidly over the last 10 years through acquisitions and organic growth. Proud to be different in the market place, they are employee share owned, creating an people focused company that strives to build something better. The Role: Within this dynamic, fast-growing organisation, you will focus predominantly on the cleaning division within the business. As Customer Partnerships Manager, you will be part of a close-knit team that grows customer partnerships and maximises the growth and retention of key customer contracts. You will develop and provide effective tools, contract health visibility and best practice coaching across the business to help build outstanding customer partnerships and improve the service standards. The Candidate: Proven background in customer relationship management, account management or contract management. Experience in delivering process and service delivery improvement. Knowledge of the cleaning or FM sector. Good project management and time management skills. Strong interpersonal and communication skills. The role provides the opportunity to be part of a strong team, where growth and development are encouraged.
Commerical Property Director page is loaded Commerical Property Directorlocations: Wakefield Bus Depottime type: Full timeposted on: Posted Todayjob requisition id: JR031067 Main Responsibilities Provide strategic leadership to the capital programme and ensure it is managed and controlled effectively to achieve its intended benefits and that it is delivered within budget. Report and advise on associated progress, risks and issues at strategic leadership level. Drive Strategic and operational improvements in estates and asset management. Provide strategic and operational advise, guidance and support to the UK Bus Executive and Senior Leadership team in translating UK Bus' strategic objectives related to capital investment in property and building related activities into coherent iniyiatives that will deliver their intended outcomes for the business. Develop and deliver the agreed approach to surplus assets. Develop and maintain good working relationships with UK Bus leadership teams, regional teams, depot managers and central office teams. Line Management of direct reports and overall management of the Property Team. Monitor the performance of preferred suppliers on a local & national basis with the introduction of benchmark/competition to ensure 'best value' is achieved on behalf of UK Bus. Essential Postholder Requirements Excellent communication skills with the ability to influence, negotiate and establish credibility to represent UK Bus and enhance its reputation and form positive relationships with external partners and elected members. Ability to work proactively with fully delegated authority to use principles and seasoned judgement to deal with complex issues without referral. Ability to recognise where change is needed, to embrace and create an enthusiasm for change and to work effectively with other to decelop creative, innovative and customer-focused solutions. Ability to maintain a customer-focused approach, building working partnerships with others to foster effective joint working, based on collaboration and cooperation to deliver "joined up" services or programmes. proven people management skills with the ability to inspire and provide direcion and support promoting a "can do" atitude and an environment of creativity and innovation. Ability to delegate responsibility and procide constructive feedback and coaching to individuals in roles where these is a high degree of discretion in decision making. Able to accomodate UK based travel and overnight stays. Clean UK Driving Licence. Person Sepcification Demonstrate the Arriva Values, resilience and consistently positive atitude in a challenging and complex environment. Strong commitment to promoting a safety-first culture within the organisation Proactive and innovative approach to identifying and addressing potential risks A proven track record of leading and delivering change Experience of multi-site, multi-functional and multi-level working Background in Manufacturing, Engineering or Service industry, working in a HSER, Engineering, Operations or Operational (Lean) Excellence Leadership capacity. Capable of self-starting and constructively spotlighting genuine practical opportunities for safety, environmental, performance and cost optimisation within a multi-site large organisation. Experience of working in partnetship with Trade Union representatices in a Unionised environment. (blob:)0:00 / 3:05
Jan 16, 2026
Full time
Commerical Property Director page is loaded Commerical Property Directorlocations: Wakefield Bus Depottime type: Full timeposted on: Posted Todayjob requisition id: JR031067 Main Responsibilities Provide strategic leadership to the capital programme and ensure it is managed and controlled effectively to achieve its intended benefits and that it is delivered within budget. Report and advise on associated progress, risks and issues at strategic leadership level. Drive Strategic and operational improvements in estates and asset management. Provide strategic and operational advise, guidance and support to the UK Bus Executive and Senior Leadership team in translating UK Bus' strategic objectives related to capital investment in property and building related activities into coherent iniyiatives that will deliver their intended outcomes for the business. Develop and deliver the agreed approach to surplus assets. Develop and maintain good working relationships with UK Bus leadership teams, regional teams, depot managers and central office teams. Line Management of direct reports and overall management of the Property Team. Monitor the performance of preferred suppliers on a local & national basis with the introduction of benchmark/competition to ensure 'best value' is achieved on behalf of UK Bus. Essential Postholder Requirements Excellent communication skills with the ability to influence, negotiate and establish credibility to represent UK Bus and enhance its reputation and form positive relationships with external partners and elected members. Ability to work proactively with fully delegated authority to use principles and seasoned judgement to deal with complex issues without referral. Ability to recognise where change is needed, to embrace and create an enthusiasm for change and to work effectively with other to decelop creative, innovative and customer-focused solutions. Ability to maintain a customer-focused approach, building working partnerships with others to foster effective joint working, based on collaboration and cooperation to deliver "joined up" services or programmes. proven people management skills with the ability to inspire and provide direcion and support promoting a "can do" atitude and an environment of creativity and innovation. Ability to delegate responsibility and procide constructive feedback and coaching to individuals in roles where these is a high degree of discretion in decision making. Able to accomodate UK based travel and overnight stays. Clean UK Driving Licence. Person Sepcification Demonstrate the Arriva Values, resilience and consistently positive atitude in a challenging and complex environment. Strong commitment to promoting a safety-first culture within the organisation Proactive and innovative approach to identifying and addressing potential risks A proven track record of leading and delivering change Experience of multi-site, multi-functional and multi-level working Background in Manufacturing, Engineering or Service industry, working in a HSER, Engineering, Operations or Operational (Lean) Excellence Leadership capacity. Capable of self-starting and constructively spotlighting genuine practical opportunities for safety, environmental, performance and cost optimisation within a multi-site large organisation. Experience of working in partnetship with Trade Union representatices in a Unionised environment. (blob:)0:00 / 3:05
LOCATION: Hybrid role,can be based anywhere in the UK. SHIFT PATTERN: Monday to Friday, 37.5 hours per week SALARY: £36.000 - £40.000 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Reportingtothe Director,SustainabilitytheData Collection&BIAnalyst will split their time between both the Sustainability and HR functions and will be responsible for supporting accurate, consistent and timely data analysis and reporting. The role will collect, cleanse and consolidate data from multiple sources, maintain dashboards, and support improvements in how People and ESG data is managed and reported. The role will support the following: Produce and maintain Power BI dashboards and reports that show progress against people, culture and sustainability priorities. Support the delivery of the People Strategy Metrics and People Scorecard by preparing HR and Sustainability data for reporting. Building applications to improve business processes and manage data at source. Understand the current systems and work towards improving the data relationships between different systems. Reviewing data collection processes and assessing the validity of the information stored. Understanding the laws surrounding the collecting and processing of data and ensuring that all policies reflect current legislation. Using, researching and assessing data processing software. Identifying anomalous data and examining and eliminating any processes or procedures that contribute to unreliable data being collected. Working closely with the relevant departments to ensure that the data collection and storage systems are secure and robust. Provide basic trend analysis and insight to support decision-making and planning. Project management as required. Supporting external submissions and statutory reports. This is a challenging role that will require good analytical and project management skills. KEY RESPONSIBILITIES Collect, validate, analyse, consolidate and maintain HR, Sustainability, contract and supplier performance data. Produce dashboard reports from contract delivery data to assist contract compliance, budget and strategic reviews and trends. Build, update and maintain Power BI dashboards and reports for internal and external use. Support the production of monthly and quarterly performance reports, including HR KPIs, engagement, turnover, absence, and ESG metrics. Identify and implement quality and efficiency improvement initiatives. Identify inefficiencies across the contract units and formulate a roadmap for improvements. Assist in production of performance management reports to monitor and evaluate KPI's, identifying trends and support the operational team to exceed KPI targets. Engage with HR, sustainability, business leaders and senior operational managers across the business to ensure best practice in how data is captured, stored and reported using operational efficiencies are implemented. Produce contract and board reports. Provide ad hoc data support and analysis to assist strategic reviews and planning. REQUIRED SKILLS AND EXPERIENCE 2-3 years in data analysis, reporting, HR analytics or ESG-related roles. Excellent MS Office skills (Word, Excel, PowerPoint). Understanding of data lakes. PowerBI experience including creating dashboards. Excellent numerical and analytical skills. Experience producing reports up to board level. Experience of contract and supplier management.Demonstrable ability to work under pressure. Good interpersonal, influencing, communication and organisational skills. A customer focused approach. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers. Life: Search for resources and tools on topics ranging from family and life to health, money and work. Support: Online chat or telephone service for urgent support in a crisis. About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Jan 16, 2026
Full time
LOCATION: Hybrid role,can be based anywhere in the UK. SHIFT PATTERN: Monday to Friday, 37.5 hours per week SALARY: £36.000 - £40.000 per annum If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Reportingtothe Director,SustainabilitytheData Collection&BIAnalyst will split their time between both the Sustainability and HR functions and will be responsible for supporting accurate, consistent and timely data analysis and reporting. The role will collect, cleanse and consolidate data from multiple sources, maintain dashboards, and support improvements in how People and ESG data is managed and reported. The role will support the following: Produce and maintain Power BI dashboards and reports that show progress against people, culture and sustainability priorities. Support the delivery of the People Strategy Metrics and People Scorecard by preparing HR and Sustainability data for reporting. Building applications to improve business processes and manage data at source. Understand the current systems and work towards improving the data relationships between different systems. Reviewing data collection processes and assessing the validity of the information stored. Understanding the laws surrounding the collecting and processing of data and ensuring that all policies reflect current legislation. Using, researching and assessing data processing software. Identifying anomalous data and examining and eliminating any processes or procedures that contribute to unreliable data being collected. Working closely with the relevant departments to ensure that the data collection and storage systems are secure and robust. Provide basic trend analysis and insight to support decision-making and planning. Project management as required. Supporting external submissions and statutory reports. This is a challenging role that will require good analytical and project management skills. KEY RESPONSIBILITIES Collect, validate, analyse, consolidate and maintain HR, Sustainability, contract and supplier performance data. Produce dashboard reports from contract delivery data to assist contract compliance, budget and strategic reviews and trends. Build, update and maintain Power BI dashboards and reports for internal and external use. Support the production of monthly and quarterly performance reports, including HR KPIs, engagement, turnover, absence, and ESG metrics. Identify and implement quality and efficiency improvement initiatives. Identify inefficiencies across the contract units and formulate a roadmap for improvements. Assist in production of performance management reports to monitor and evaluate KPI's, identifying trends and support the operational team to exceed KPI targets. Engage with HR, sustainability, business leaders and senior operational managers across the business to ensure best practice in how data is captured, stored and reported using operational efficiencies are implemented. Produce contract and board reports. Provide ad hoc data support and analysis to assist strategic reviews and planning. REQUIRED SKILLS AND EXPERIENCE 2-3 years in data analysis, reporting, HR analytics or ESG-related roles. Excellent MS Office skills (Word, Excel, PowerPoint). Understanding of data lakes. PowerBI experience including creating dashboards. Excellent numerical and analytical skills. Experience producing reports up to board level. Experience of contract and supplier management.Demonstrable ability to work under pressure. Good interpersonal, influencing, communication and organisational skills. A customer focused approach. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers. Life: Search for resources and tools on topics ranging from family and life to health, money and work. Support: Online chat or telephone service for urgent support in a crisis. About ABM ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
Who We Are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role As a People Operations Partner, you'll be at the heart of Helsing's operations, ensuring our team functions seamlessly so we can focus on our critical mission. You will be instrumental in building and scaling our people infrastructure, directly contributing to Helsing's technological leadership in defence. But this isn't just about keeping the engine running-you'll be challenged to think outside the box, bring fresh ideas, and make a tangible impact across multiple functions. From onboarding to employee engagement, this is your chance to take ownership of key processes, optimise how we work, and help build a positive, inclusive culture. If you're the kind of person who thrives in a fast-paced environment, can juggle multiple priorities, and enjoys solving complex problems with creativity, this role is designed for you. This role is a launching pad for anyone ready to be a part of shaping the future of People Operations. As the People landscape evolves, you'll have the opportunity to streamline processes, develop initiatives that enhance the employee experience, and take ownership of key projects that drive real impact. You could be supporting to drive engagement to new levels, and ensures we're not just following trends-but setting them. The day-to-day Keep Helsing's operations running smoothly by maintaining accurate employee records and keeping our databases up-to-date-but don't just stop there. Look for ways to refine and optimise these processes to make them more efficient and scalable as we grow. Work closely with the People Business Partners to ensure each region is well supported, compliance is met, and local People strategies are effectively implemented. Be the go-to for employee enquiries-not only by providing clear, friendly, and actionable guidance, but also by identifying gaps or challenges in our People policies and procedures, and suggesting improvements that make things more effective company wide. Play an active role in organising and driving employee engagement initiatives that actually make a difference in the workplace-and always be thinking about how we can take these initiatives to the next level, ensuring they foster meaningful results. Support performance management, ensuring reviews are well-coordinated and progress is tracked, so everyone's growing and thriving-but also continuously look for ways to improve how we manage performance, so that feedback is more meaningful, actionable, and leads to real development. Ensure strict compliance with employment laws and internal policies, keeping us fully aligned with the latest regulations, and proactively address any legal requirements before they become issues. Dive into key People projects related to employee lifecycle, process optimisation, benefits, culture, leadership, and more-always asking how we can make these processes better, faster, and more impactful as we grow and evolve. You should apply if you Communicate with ease and enjoy interacting with people at all levels of the organisation, whether it's delivering clear guidance or engaging in meaningful conversations. Have a genuine curiosity about People Operations, including onboarding, employee relations, and everything in between, with a strong desire to keep learning and growing. Are detail-focused, highly organised, and can balance multiple priorities in a fast-paced environment without breaking a sweat. Don't wait for problems to come to you-you tackle challenges head-on with a proactive mindset and are always ready to step up and take on something new. Nice to Have Familiarity with hiBob HRIS software. Speak other languages such as German / French / Spanish. Join Helsing and work with world-leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What We Offer A focus on outcomes, not time-tracking. Competitive compensation and stock options. Relocation support. Social and education allowances. Regular company events and all-hands to bring together employees as one team across Europe. Note Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don't meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.
Jan 16, 2026
Full time
Who We Are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams - and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role As a People Operations Partner, you'll be at the heart of Helsing's operations, ensuring our team functions seamlessly so we can focus on our critical mission. You will be instrumental in building and scaling our people infrastructure, directly contributing to Helsing's technological leadership in defence. But this isn't just about keeping the engine running-you'll be challenged to think outside the box, bring fresh ideas, and make a tangible impact across multiple functions. From onboarding to employee engagement, this is your chance to take ownership of key processes, optimise how we work, and help build a positive, inclusive culture. If you're the kind of person who thrives in a fast-paced environment, can juggle multiple priorities, and enjoys solving complex problems with creativity, this role is designed for you. This role is a launching pad for anyone ready to be a part of shaping the future of People Operations. As the People landscape evolves, you'll have the opportunity to streamline processes, develop initiatives that enhance the employee experience, and take ownership of key projects that drive real impact. You could be supporting to drive engagement to new levels, and ensures we're not just following trends-but setting them. The day-to-day Keep Helsing's operations running smoothly by maintaining accurate employee records and keeping our databases up-to-date-but don't just stop there. Look for ways to refine and optimise these processes to make them more efficient and scalable as we grow. Work closely with the People Business Partners to ensure each region is well supported, compliance is met, and local People strategies are effectively implemented. Be the go-to for employee enquiries-not only by providing clear, friendly, and actionable guidance, but also by identifying gaps or challenges in our People policies and procedures, and suggesting improvements that make things more effective company wide. Play an active role in organising and driving employee engagement initiatives that actually make a difference in the workplace-and always be thinking about how we can take these initiatives to the next level, ensuring they foster meaningful results. Support performance management, ensuring reviews are well-coordinated and progress is tracked, so everyone's growing and thriving-but also continuously look for ways to improve how we manage performance, so that feedback is more meaningful, actionable, and leads to real development. Ensure strict compliance with employment laws and internal policies, keeping us fully aligned with the latest regulations, and proactively address any legal requirements before they become issues. Dive into key People projects related to employee lifecycle, process optimisation, benefits, culture, leadership, and more-always asking how we can make these processes better, faster, and more impactful as we grow and evolve. You should apply if you Communicate with ease and enjoy interacting with people at all levels of the organisation, whether it's delivering clear guidance or engaging in meaningful conversations. Have a genuine curiosity about People Operations, including onboarding, employee relations, and everything in between, with a strong desire to keep learning and growing. Are detail-focused, highly organised, and can balance multiple priorities in a fast-paced environment without breaking a sweat. Don't wait for problems to come to you-you tackle challenges head-on with a proactive mindset and are always ready to step up and take on something new. Nice to Have Familiarity with hiBob HRIS software. Speak other languages such as German / French / Spanish. Join Helsing and work with world-leading experts in their fields Helsing's work is important. You'll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts. We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn't work, and to take ownership of aspects of our culture that you care deeply about. What We Offer A focus on outcomes, not time-tracking. Competitive compensation and stock options. Relocation support. Social and education allowances. Regular company events and all-hands to bring together employees as one team across Europe. Note Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don't meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.
Legal company Framatome is an international leader in nuclear energy recognized for its innovative, digital and value added solutions for the global nuclear fleet. With worldwide expertise and a proven track record for reliability and performance, the company designs, services and installs components, fuel, and instrumentation and control systems for nuclear power plants. Its more than employees work every day to help Framatome's customers supply ever cleaner, safer and more economical low carbon energy. Visit us at , and follow us on and LinkedIn: Framatome. Framatome is owned by the EDF Group (80.5%) and Mitsubishi Heavy Industries (MHI - 19.5%). Reference number 9 Publication date 12/5/2025 Job details Category TA - DESIGN & ENGINEERING - TAC - Civil engineering, Layout and HVAC Job Opening Title SZC HQ Technical Lead Job type Non fixed term Framatome is a major international player in the nuclear energy market recognised for its innovative solutions and value-added technologies for designing, building, maintaining, and advancing the global nuclear fleet. The company designs, manufactures, and installs components, fuel and instrumentation and control systems for nuclear power plants and offers a full range of reactor services. The Civil technical lead will mainly work on SZC project, as part of one of the civil building teams responsible for the design of one of the buildings of the Nuclear Island. They will report operationnally to the corresponding Civil team Lead, and functionally to the Civil Group Lead. The Civil technical lead will also support the Civil Transverse Team, under the leadership of the Civil Transverse team Lead. Responsibilities Carries out and coordinates the review and acceptance of deliverables in their scope of activity Responsible for the raising, follow up and resolution of building specific technical open points as a first point of contact for the L3 CW designer Supports the civil building lead for the resolution of technical issue of transverse/complex technical open points Supports the civil building lead and contract engineering lead in coordination with L3 CW designer and other stakeholders for producing the design Coordinates and carries out the resolution of building specific technical topics and tracks the evolution of these activities in their scope of activity Supports the contract engineering lead for the preparation of progress reports for the Client Project Manager and alerts of any technical risks to program Supports the contract engineering lead for reviewing technical proposals for variations Anticipate and raise alerts on technical open points and contractual matters. Identification of risks and opportunities within their scope. Support the building or team lead with Preparation of design change papers and their presentation in change committees. Collect, analyze and verify the consistency of input data from previous projects and other disciplines, including liaise with HPC site based engineering teams to recover input data and lessons learnt from HPC Contribute and coordinate CDM reviews, create and maintain the Design Risk Register. Liaise with subject matter experts. Produce deliverables for which they are responsible (input data packages, handover reports, design hypotheses, methodology and assumption notes, technical specifications, calculation notes) and ensure they are raised to the appropriate approval levels and the correct process is followed. Collect, analyze and verify the consistency of input data Perform technical verifications of civil engineering design notes, models and drawings. Profile Knowledge & Skills Technical knowledge of civil engineering Able to work independently but also as part of a team Able to take technical decisions with and without support (when necessary) Good level of reporting. Knowledge and understanding of CDM regulations Ability to build strong, collaborative relationships with a variety of internal and external stakeholders Ability to set, achieve and maintain high standards of safety and quality Excellent written and verbal communication skills Delivery focused approach, ability to meet commitments and deadlines Demonstrates safety culture and feeds any safety concerns back into the business to drive positive change. Working level of French Knowledge of the ETC-C design code would be advantageous Benefits 25 days annual leave per year rising by 1 day for every 2 years worked (max 30 days) + Bank Holidays 8% employer pension contribution with employee 1% contribution (salary sacrifice) Individual and family private health care Cashplan - Level 2 cover Life assurance (4x salary) Employee assistance programme (EAP) Professional Body Membership Tusker Electric car scheme (salary sacrifice) Cycle to Work scheme (salary sacrifice) Babbel - learn a new language Generous family leave - Maternity and paternity 6 months full pay and 6 months half pay. Equal Opportunity We are an equal opportunity employer. We value and plan to continue to build on the benefits of our diverse working environment and recognise a priority to improve gender mix. Everyone will be considered without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. The post is restricted due to the nature of the role and the export control regulations which apply. All applicants will be subject to national security and export control vetting processes. Job location United Kingdom, Bristol Travel No Job family Standard Minimum level of education required Master Minimum level of experience required Experienced
Jan 16, 2026
Full time
Legal company Framatome is an international leader in nuclear energy recognized for its innovative, digital and value added solutions for the global nuclear fleet. With worldwide expertise and a proven track record for reliability and performance, the company designs, services and installs components, fuel, and instrumentation and control systems for nuclear power plants. Its more than employees work every day to help Framatome's customers supply ever cleaner, safer and more economical low carbon energy. Visit us at , and follow us on and LinkedIn: Framatome. Framatome is owned by the EDF Group (80.5%) and Mitsubishi Heavy Industries (MHI - 19.5%). Reference number 9 Publication date 12/5/2025 Job details Category TA - DESIGN & ENGINEERING - TAC - Civil engineering, Layout and HVAC Job Opening Title SZC HQ Technical Lead Job type Non fixed term Framatome is a major international player in the nuclear energy market recognised for its innovative solutions and value-added technologies for designing, building, maintaining, and advancing the global nuclear fleet. The company designs, manufactures, and installs components, fuel and instrumentation and control systems for nuclear power plants and offers a full range of reactor services. The Civil technical lead will mainly work on SZC project, as part of one of the civil building teams responsible for the design of one of the buildings of the Nuclear Island. They will report operationnally to the corresponding Civil team Lead, and functionally to the Civil Group Lead. The Civil technical lead will also support the Civil Transverse Team, under the leadership of the Civil Transverse team Lead. Responsibilities Carries out and coordinates the review and acceptance of deliverables in their scope of activity Responsible for the raising, follow up and resolution of building specific technical open points as a first point of contact for the L3 CW designer Supports the civil building lead for the resolution of technical issue of transverse/complex technical open points Supports the civil building lead and contract engineering lead in coordination with L3 CW designer and other stakeholders for producing the design Coordinates and carries out the resolution of building specific technical topics and tracks the evolution of these activities in their scope of activity Supports the contract engineering lead for the preparation of progress reports for the Client Project Manager and alerts of any technical risks to program Supports the contract engineering lead for reviewing technical proposals for variations Anticipate and raise alerts on technical open points and contractual matters. Identification of risks and opportunities within their scope. Support the building or team lead with Preparation of design change papers and their presentation in change committees. Collect, analyze and verify the consistency of input data from previous projects and other disciplines, including liaise with HPC site based engineering teams to recover input data and lessons learnt from HPC Contribute and coordinate CDM reviews, create and maintain the Design Risk Register. Liaise with subject matter experts. Produce deliverables for which they are responsible (input data packages, handover reports, design hypotheses, methodology and assumption notes, technical specifications, calculation notes) and ensure they are raised to the appropriate approval levels and the correct process is followed. Collect, analyze and verify the consistency of input data Perform technical verifications of civil engineering design notes, models and drawings. Profile Knowledge & Skills Technical knowledge of civil engineering Able to work independently but also as part of a team Able to take technical decisions with and without support (when necessary) Good level of reporting. Knowledge and understanding of CDM regulations Ability to build strong, collaborative relationships with a variety of internal and external stakeholders Ability to set, achieve and maintain high standards of safety and quality Excellent written and verbal communication skills Delivery focused approach, ability to meet commitments and deadlines Demonstrates safety culture and feeds any safety concerns back into the business to drive positive change. Working level of French Knowledge of the ETC-C design code would be advantageous Benefits 25 days annual leave per year rising by 1 day for every 2 years worked (max 30 days) + Bank Holidays 8% employer pension contribution with employee 1% contribution (salary sacrifice) Individual and family private health care Cashplan - Level 2 cover Life assurance (4x salary) Employee assistance programme (EAP) Professional Body Membership Tusker Electric car scheme (salary sacrifice) Cycle to Work scheme (salary sacrifice) Babbel - learn a new language Generous family leave - Maternity and paternity 6 months full pay and 6 months half pay. Equal Opportunity We are an equal opportunity employer. We value and plan to continue to build on the benefits of our diverse working environment and recognise a priority to improve gender mix. Everyone will be considered without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. The post is restricted due to the nature of the role and the export control regulations which apply. All applicants will be subject to national security and export control vetting processes. Job location United Kingdom, Bristol Travel No Job family Standard Minimum level of education required Master Minimum level of experience required Experienced
