Description Senior Change Manager (Programme Manager) Location: This is a Hybrid role. Whiteley, Hampshire Clearance Required: This role will require attainment and maintenance of SC clearance Join our UK Team who are committed to a Mission! Leidos is seeking an experienced Senior Change Manager to join the Programme Management Office (PMO) of a major programme. This role is pivotal in ensuring effective change control across a complex and dynamic environment, providing oversight of all programme-level changes and their commercial, contractual and delivery impacts. The successful candidate will be responsible for leading the Change Control Process for the Programme and requires experience working in complex Programme environments, strong commercial awareness and exceptional stakeholder management and communication skills. The role: Lead and Manage the Programme Change Control Process within the PMO, ensuring robust governance and compliance with Programme standards. Chair and coordinate the Change Working Group, ensuring all proposed changes are reviewed, understood and progressed appropriately. Oversee and prepare impact assessments, working closely with various subject matter experts to capture full implications across cost, schedule, risk and benefits. Engage and influence a diverse set of stakeholders across various disciplines both internally and externally. Provide advice and guidance on Change Control best practice, aligned to the contractual terms of the Programme. What does Leidos need from me? Extensive experience in change control and impact assessment within a large, complex programme or portfolio environment. Strong commercial awareness, with a solid understanding of contract change control. Demonstrable experience of running change control governance forums such as Change Working Groups or Change Boards. Excellent stakeholder management, communication and negotiation skills, with the ability to influence at all levels. Proficient in project and programme management methodologies. Professional certifications in Programme or Change Management. Please note: This role is subject to the outcome of a bid. Any employment offers and contracts will be contingent upon the successful award of that bid. Who We Are: Leidos UK & Europe - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £73,700.00-£97,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Jan 11, 2026
Full time
Description Senior Change Manager (Programme Manager) Location: This is a Hybrid role. Whiteley, Hampshire Clearance Required: This role will require attainment and maintenance of SC clearance Join our UK Team who are committed to a Mission! Leidos is seeking an experienced Senior Change Manager to join the Programme Management Office (PMO) of a major programme. This role is pivotal in ensuring effective change control across a complex and dynamic environment, providing oversight of all programme-level changes and their commercial, contractual and delivery impacts. The successful candidate will be responsible for leading the Change Control Process for the Programme and requires experience working in complex Programme environments, strong commercial awareness and exceptional stakeholder management and communication skills. The role: Lead and Manage the Programme Change Control Process within the PMO, ensuring robust governance and compliance with Programme standards. Chair and coordinate the Change Working Group, ensuring all proposed changes are reviewed, understood and progressed appropriately. Oversee and prepare impact assessments, working closely with various subject matter experts to capture full implications across cost, schedule, risk and benefits. Engage and influence a diverse set of stakeholders across various disciplines both internally and externally. Provide advice and guidance on Change Control best practice, aligned to the contractual terms of the Programme. What does Leidos need from me? Extensive experience in change control and impact assessment within a large, complex programme or portfolio environment. Strong commercial awareness, with a solid understanding of contract change control. Demonstrable experience of running change control governance forums such as Change Working Groups or Change Boards. Excellent stakeholder management, communication and negotiation skills, with the ability to influence at all levels. Proficient in project and programme management methodologies. Professional certifications in Programme or Change Management. Please note: This role is subject to the outcome of a bid. Any employment offers and contracts will be contingent upon the successful award of that bid. Who We Are: Leidos UK & Europe - we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: Having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £73,700.00-£97,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Description Project Manager (Data and Deliverables) Location: This is a Hybrid role. Whiteley, Hampshire Clearance Required: This role will require attainment and maintenance of SC clearance Leidos is seeking an experienced Data and Deliverable Manager to take ownership of all programme deliverables within a complex, high-profile programme spanning multiple countries and involving a major customer. This role is critical to ensuring that contractual and non-contractual deliverables are delivered on time, to the required quality standards, and in full compliance with the programme governance and contractual obligations. What will I be doing? Own and manage the end-to-end deliverable lifecycle for the programme, ensuring timely delivery and quality assurance. Coordinate across workstreams to track progress, resolve issues and maintain alignment with programme timelines. Ensure all deliverables are reviewed, approved, and signed off in line with contractual requirements. Manage non-contract deliverables to support programme objectives and stakeholder needs. Capture and manage feedback and actions related to deliverables, driving continuous improvement. Develop and maintain accurate reporting and dashboards for deliverable status and risks. Engage and influence stakeholders at all levels of the organization, including senior leadership, to ensure accountability and alignment. What does Leidos need from me? Strong experience managing deliverables within complex programmes or portfolios. Excellent organizational skills and attention to detail, with a focus on quality and compliance. Proven ability to work across multiple teams and manage competing priorities. Comfortable engaging with senior stakeholders and driving accountability. Demonstrable experience in programme governance frameworks and contractual obligations. Proficiency in data management and reporting tools. Who We Are: Leidos UK & Europe - we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now." If you're already scheming step 20 while everyone else is still debating step 2 good. You'll fit right in. Original Posting For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £44,700.00-£57,300.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Jan 11, 2026
Full time
Description Project Manager (Data and Deliverables) Location: This is a Hybrid role. Whiteley, Hampshire Clearance Required: This role will require attainment and maintenance of SC clearance Leidos is seeking an experienced Data and Deliverable Manager to take ownership of all programme deliverables within a complex, high-profile programme spanning multiple countries and involving a major customer. This role is critical to ensuring that contractual and non-contractual deliverables are delivered on time, to the required quality standards, and in full compliance with the programme governance and contractual obligations. What will I be doing? Own and manage the end-to-end deliverable lifecycle for the programme, ensuring timely delivery and quality assurance. Coordinate across workstreams to track progress, resolve issues and maintain alignment with programme timelines. Ensure all deliverables are reviewed, approved, and signed off in line with contractual requirements. Manage non-contract deliverables to support programme objectives and stakeholder needs. Capture and manage feedback and actions related to deliverables, driving continuous improvement. Develop and maintain accurate reporting and dashboards for deliverable status and risks. Engage and influence stakeholders at all levels of the organization, including senior leadership, to ensure accountability and alignment. What does Leidos need from me? Strong experience managing deliverables within complex programmes or portfolios. Excellent organizational skills and attention to detail, with a focus on quality and compliance. Proven ability to work across multiple teams and manage competing priorities. Comfortable engaging with senior stakeholders and driving accountability. Demonstrable experience in programme governance frameworks and contractual obligations. Proficiency in data management and reporting tools. Who We Are: Leidos UK & Europe - we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now." If you're already scheming step 20 while everyone else is still debating step 2 good. You'll fit right in. Original Posting For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range £44,700.00-£57,300.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at . If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team The Partner Management team's mission is to guide our content partners to imagine, develop, and publish best in class video apps and experiences. As the primary point of contact for platform, product, and technical topics, we partner closely with content publishers/streaming services, third party developers, and cross functional teams within Roku, including Content Distribution, Partner Growth, Partner Initiatives, Payments, Advertising, Product, and Engineering. In addition to facilitating onboarding and managing app launches across the world, we help partners build intuitive experiences that delight customers while ensuring compliance to Roku's platform and business requirements. About the role The Sr. Partner Manager will serve as a liaison between content partners and Roku. This unique, external facing role requires strong technical and product skills in addition to excellent communication and stakeholder management skills. Through content partnerships and programs, Roku works with video content producers to develop their online video business by combining their content creation and management expertise with the audience, monetization, and analytics strength of Roku's platform. Based in Cambridge, UK, up to 40% travel may be required. What you will be doing Establish and maintain post deal relationships to manage day to day technical operations of your own portfolio of streaming platform partners and vendors. Effectively oversee partner app launches and operations on Roku, ensuring seamless success through every phase of the app lifecycle- from participating in contract strategy meetings, onboarding, and certification to launch, post launch operations, and ongoing strategic product roadmap management. Collaborate with external partners (across Product, Engineering, Commerce, Release Management) and internal cross functional teams (Content Distribution, Partner Engineering, Developer Relations, Product, and Partner Marketing) to lead technical engagements, oversee partner app onboarding, and support integration of new platform initiatives/features. Identify new features, requirements and competitive gaps to provide implementation recommendations to internal business, product, and technology teams to align with business objectives. Develop expertise in Roku products to address partner inquiries and engage internal product and technology experts for detailed technical challenges and blocking issues with partners. Proactively identify and mitigate technical risks, facilitating resolution both internally and with partners, becoming a steward for Roku's platform requirements. Foster a collaborative team environment and continuously maintain fluency with overarching account needs and business priorities while delivering an exceptional partner experience - be a champion for Roku in the market. Take responsibility for driving go to market business initiatives to support regional growth across Europe, UK, and Pacifics, evangelizing the Roku platform and guide partners to follow Roku's business and technology roadmaps. Cultivate relationships with third party developer partners to enable low cost entry into new territories, as well as bolster momentum in building a developer community. We're excited if you have 8+ years of relevant partner/customer relationship management and technical program or account or product management experience - Demonstrated track record of successfully leading highly visible partner or customer facing projects to achieve business outcomes. Proven ability to forge and optimize relationships with partners and colleagues. Experience driving schedules, roadmaps and deliverables with partners/customers. Strong technical ability with a good understanding of Roku and OTT related technologies - Experience with entertainment delivery solutions, online content providers, service operators, video streaming file formats, DRM, and digital ad insertion while staying up to date with industry trends and developments. Having hands on experience with tools like JIRA, Looker, Zendesk, and Salesforce would be crucial. Consumer Products - Strong understanding of the development and manufacturing lifecycles of consumer products, and software development. Ability to develop high level feature guides, gather requirements, and build business cases for new features and plus. Leadership - You are also a charismatic leader that has proven relationship management success and a track record of successfully managing programs and executing initiatives. Bachelor's degree qualification in Engineering, Business or related discipline required. Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to . The Roku Culture Roku is a great place for people who want to work in a fast paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem solvers, which itself is a two part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing .
Jan 11, 2026
Full time
Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team The Partner Management team's mission is to guide our content partners to imagine, develop, and publish best in class video apps and experiences. As the primary point of contact for platform, product, and technical topics, we partner closely with content publishers/streaming services, third party developers, and cross functional teams within Roku, including Content Distribution, Partner Growth, Partner Initiatives, Payments, Advertising, Product, and Engineering. In addition to facilitating onboarding and managing app launches across the world, we help partners build intuitive experiences that delight customers while ensuring compliance to Roku's platform and business requirements. About the role The Sr. Partner Manager will serve as a liaison between content partners and Roku. This unique, external facing role requires strong technical and product skills in addition to excellent communication and stakeholder management skills. Through content partnerships and programs, Roku works with video content producers to develop their online video business by combining their content creation and management expertise with the audience, monetization, and analytics strength of Roku's platform. Based in Cambridge, UK, up to 40% travel may be required. What you will be doing Establish and maintain post deal relationships to manage day to day technical operations of your own portfolio of streaming platform partners and vendors. Effectively oversee partner app launches and operations on Roku, ensuring seamless success through every phase of the app lifecycle- from participating in contract strategy meetings, onboarding, and certification to launch, post launch operations, and ongoing strategic product roadmap management. Collaborate with external partners (across Product, Engineering, Commerce, Release Management) and internal cross functional teams (Content Distribution, Partner Engineering, Developer Relations, Product, and Partner Marketing) to lead technical engagements, oversee partner app onboarding, and support integration of new platform initiatives/features. Identify new features, requirements and competitive gaps to provide implementation recommendations to internal business, product, and technology teams to align with business objectives. Develop expertise in Roku products to address partner inquiries and engage internal product and technology experts for detailed technical challenges and blocking issues with partners. Proactively identify and mitigate technical risks, facilitating resolution both internally and with partners, becoming a steward for Roku's platform requirements. Foster a collaborative team environment and continuously maintain fluency with overarching account needs and business priorities while delivering an exceptional partner experience - be a champion for Roku in the market. Take responsibility for driving go to market business initiatives to support regional growth across Europe, UK, and Pacifics, evangelizing the Roku platform and guide partners to follow Roku's business and technology roadmaps. Cultivate relationships with third party developer partners to enable low cost entry into new territories, as well as bolster momentum in building a developer community. We're excited if you have 8+ years of relevant partner/customer relationship management and technical program or account or product management experience - Demonstrated track record of successfully leading highly visible partner or customer facing projects to achieve business outcomes. Proven ability to forge and optimize relationships with partners and colleagues. Experience driving schedules, roadmaps and deliverables with partners/customers. Strong technical ability with a good understanding of Roku and OTT related technologies - Experience with entertainment delivery solutions, online content providers, service operators, video streaming file formats, DRM, and digital ad insertion while staying up to date with industry trends and developments. Having hands on experience with tools like JIRA, Looker, Zendesk, and Salesforce would be crucial. Consumer Products - Strong understanding of the development and manufacturing lifecycles of consumer products, and software development. Ability to develop high level feature guides, gather requirements, and build business cases for new features and plus. Leadership - You are also a charismatic leader that has proven relationship management success and a track record of successfully managing programs and executing initiatives. Bachelor's degree qualification in Engineering, Business or related discipline required. Our Hybrid Work Approach Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. Benefits Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. Accommodations Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to . The Roku Culture Roku is a great place for people who want to work in a fast paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem solvers, which itself is a two part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. To learn more about Roku, our global footprint, and how we've grown, visit By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing .
Vacancy Number 5446 Vacancy Title HEAD OF PROJECT DELIVERY Location KENT - LOCATION FLEXIBLE FOR THE RIGHT CANDIDATE PLEASE NOTE: IDEALLY SOUTHERN HOME COUNTIES, WITHIN A SENSIBLE COMMUTING DISTANCE OF CENTRAL SOUTH KENT AND WITH STRONG GEOGRAPHICAL WORKING KNOWLEDGE OF THE UK Job Description Are you ready to take your operational leadership career to the next level by overseeing national project delivery for one of the world's most innovative leaders in high-security entrance solutions? This is a senior, business-critical leadership position within one of the UK's most respected names in high-security entrance and access control solutions. Working as the operational counterpart to the National Sales Manager, you will sit on the Senior Leadership Team and hold responsibility for the strategic oversight, governance and excellence of all project delivery, installation and commercial operational functions. You will play a pivotal role in ensuring successful national project execution, protecting margin performance, mitigating risk, safeguarding Health & Safety, and delivering exceptional customer outcomes across some of the UK's highest-profile, most sensitive and mission-critical environments. This role demands someone who can set the frameworks, standards and governance for operational excellence while empowering and developing multi-disciplinary teams to execute day-to-day activities with consistency, accuracy and pace. Why This Role Stands Out: A senior leadership role shaping national operational performance Drive governance, margin protection, H&S, risk, and operational excellence Lead project delivery across high-security sites, government assets and critical infrastructure Influence and collaborate across sales, commercial, operations and technical teams nationally Represent a brand known globally for premium engineering, innovation and delivery reliability Key Responsibilities: Commercial Governance & Operational Control Own the commercial governance framework for all projects, setting standards and ensuring compliance across the division. Ensure contractual reviews, negotiations, applications for payment, variation orders and final accounts are handled effectively. Safeguard margin performance by monitoring project and commercial activity and providing strategic direction. Oversee credit checks and cashflow adherence, ensuring risk is proactively mitigated. Maintain oversight of commercial reporting and system integrity (SIMPRO workflows), ensuring accurate, real-time data. Lead high-level commercial negotiations, escalating complex issues where required. Project Delivery Leadership Lead, develop and mentor national operational and project delivery teams to achieve revenue, margin and performance objectives. Set expectations around progress, risk identification, reporting discipline and issue resolution. Drive backlog conversion and ensure accurate forecasting through structured engagement with team leads. Champion continual process, system and workflow improvements to elevate productivity and profitability. Chair regular operations meetings with strategic focus, clarity of direction and measurable outcomes. Strengthen cross-functional collaboration to ensure seamless handover from sales to delivery. Installation Technical Resource Oversight Own the training and development framework across project delivery and installation teams. Identify skills gaps and implement targeted upskilling programmes. Embed a culture of professional development, continuous improvement and technical excellence. Sub-Contractor Network Management Oversee the vetting, selection, onboarding and performance management of sub-contractors. Set criteria and governance for approval, monitoring and ongoing performance evaluation. Maintain strong relationships with key subcontract partners to ensure delivery consistency and compliance. Ensure all subcontract activity aligns with commercial, operational and H&S expectations. Site Operations, Health & Safety & Risk Management Provide strategic oversight for all site-based activity, ensuring compliance with legislation and internal standards. Own the frameworks for risk identification, assessment and mitigation across all project environments. Ensure robust H&S practices are implemented and continuously monitored. Oversee incident reporting, investigation and closure, including near-miss learning integration. Liaise with internal H&S specialists and external regulatory bodies to ensure full compliance. Champion a proactive safety culture across all teams and environments. People Leadership & SLT Contribution Develop team and individual development plans aligned to SLT objectives and business strategy. Set, monitor and review performance targets with a structured accountability framework. Lead recruitment, onboarding and capability building to ensure the right talent is in place. Foster a culture of clarity, communication, trust and continuous improvement. Act as the operational bridge between project delivery and senior leadership. Financial, Commercial & Risk Management Ensure all project activity, documentation and data is captured accurately within company systems. Uphold rigorous commercial and operational compliance standards to protect business interests. Lead initiatives to eliminate legal and financial risk across operations. Drive continual improvement initiatives across the project delivery division. What we're looking for: Senior operational/project delivery leadership experience within technical, engineered, construction, security or similar project-driven environments Strong commercial governance skillset and margin-protection mindset Experience overseeing large, complex, multi-stakeholder projects nationally Demonstrable success building, developing and leading multi-disciplinary teams Strong working knowledge of UK construction, installation and H&S frameworks Confident, influential communicator capable of operating at strategic and SLT level Highly organised, structured, resilient and solutions-focused Security Clearance Requirement Must be eligible for SC clearance - non negotiable DV clearance preferable (Typically requires British Citizenship and 5+ years UK residency) This isn't just another operational leadership role. It is an opportunity to shape and elevate national project delivery for a market-leading brand whose solutions protect critical spaces, support national infrastructure and safeguard some of the UK's most sensitive environments. You will play a major part in driving operational performance, governance, risk management and delivery excellence across the business. SALARY & BENEFITS Salary: Up to £85,000 (DOE) + Bonus Scheme Car: EV company car (Audi Q4 e-tron, BMW iX3, or similar) or car allowance Benefits: Pension, healthcare, life cover (DIS), 25 days holiday, mobile, laptop, retail discounts Career: A genuine opportunity to grow, develop, and make your mark in a global leader
Jan 10, 2026
Full time
Vacancy Number 5446 Vacancy Title HEAD OF PROJECT DELIVERY Location KENT - LOCATION FLEXIBLE FOR THE RIGHT CANDIDATE PLEASE NOTE: IDEALLY SOUTHERN HOME COUNTIES, WITHIN A SENSIBLE COMMUTING DISTANCE OF CENTRAL SOUTH KENT AND WITH STRONG GEOGRAPHICAL WORKING KNOWLEDGE OF THE UK Job Description Are you ready to take your operational leadership career to the next level by overseeing national project delivery for one of the world's most innovative leaders in high-security entrance solutions? This is a senior, business-critical leadership position within one of the UK's most respected names in high-security entrance and access control solutions. Working as the operational counterpart to the National Sales Manager, you will sit on the Senior Leadership Team and hold responsibility for the strategic oversight, governance and excellence of all project delivery, installation and commercial operational functions. You will play a pivotal role in ensuring successful national project execution, protecting margin performance, mitigating risk, safeguarding Health & Safety, and delivering exceptional customer outcomes across some of the UK's highest-profile, most sensitive and mission-critical environments. This role demands someone who can set the frameworks, standards and governance for operational excellence while empowering and developing multi-disciplinary teams to execute day-to-day activities with consistency, accuracy and pace. Why This Role Stands Out: A senior leadership role shaping national operational performance Drive governance, margin protection, H&S, risk, and operational excellence Lead project delivery across high-security sites, government assets and critical infrastructure Influence and collaborate across sales, commercial, operations and technical teams nationally Represent a brand known globally for premium engineering, innovation and delivery reliability Key Responsibilities: Commercial Governance & Operational Control Own the commercial governance framework for all projects, setting standards and ensuring compliance across the division. Ensure contractual reviews, negotiations, applications for payment, variation orders and final accounts are handled effectively. Safeguard margin performance by monitoring project and commercial activity and providing strategic direction. Oversee credit checks and cashflow adherence, ensuring risk is proactively mitigated. Maintain oversight of commercial reporting and system integrity (SIMPRO workflows), ensuring accurate, real-time data. Lead high-level commercial negotiations, escalating complex issues where required. Project Delivery Leadership Lead, develop and mentor national operational and project delivery teams to achieve revenue, margin and performance objectives. Set expectations around progress, risk identification, reporting discipline and issue resolution. Drive backlog conversion and ensure accurate forecasting through structured engagement with team leads. Champion continual process, system and workflow improvements to elevate productivity and profitability. Chair regular operations meetings with strategic focus, clarity of direction and measurable outcomes. Strengthen cross-functional collaboration to ensure seamless handover from sales to delivery. Installation Technical Resource Oversight Own the training and development framework across project delivery and installation teams. Identify skills gaps and implement targeted upskilling programmes. Embed a culture of professional development, continuous improvement and technical excellence. Sub-Contractor Network Management Oversee the vetting, selection, onboarding and performance management of sub-contractors. Set criteria and governance for approval, monitoring and ongoing performance evaluation. Maintain strong relationships with key subcontract partners to ensure delivery consistency and compliance. Ensure all subcontract activity aligns with commercial, operational and H&S expectations. Site Operations, Health & Safety & Risk Management Provide strategic oversight for all site-based activity, ensuring compliance with legislation and internal standards. Own the frameworks for risk identification, assessment and mitigation across all project environments. Ensure robust H&S practices are implemented and continuously monitored. Oversee incident reporting, investigation and closure, including near-miss learning integration. Liaise with internal H&S specialists and external regulatory bodies to ensure full compliance. Champion a proactive safety culture across all teams and environments. People Leadership & SLT Contribution Develop team and individual development plans aligned to SLT objectives and business strategy. Set, monitor and review performance targets with a structured accountability framework. Lead recruitment, onboarding and capability building to ensure the right talent is in place. Foster a culture of clarity, communication, trust and continuous improvement. Act as the operational bridge between project delivery and senior leadership. Financial, Commercial & Risk Management Ensure all project activity, documentation and data is captured accurately within company systems. Uphold rigorous commercial and operational compliance standards to protect business interests. Lead initiatives to eliminate legal and financial risk across operations. Drive continual improvement initiatives across the project delivery division. What we're looking for: Senior operational/project delivery leadership experience within technical, engineered, construction, security or similar project-driven environments Strong commercial governance skillset and margin-protection mindset Experience overseeing large, complex, multi-stakeholder projects nationally Demonstrable success building, developing and leading multi-disciplinary teams Strong working knowledge of UK construction, installation and H&S frameworks Confident, influential communicator capable of operating at strategic and SLT level Highly organised, structured, resilient and solutions-focused Security Clearance Requirement Must be eligible for SC clearance - non negotiable DV clearance preferable (Typically requires British Citizenship and 5+ years UK residency) This isn't just another operational leadership role. It is an opportunity to shape and elevate national project delivery for a market-leading brand whose solutions protect critical spaces, support national infrastructure and safeguard some of the UK's most sensitive environments. You will play a major part in driving operational performance, governance, risk management and delivery excellence across the business. SALARY & BENEFITS Salary: Up to £85,000 (DOE) + Bonus Scheme Car: EV company car (Audi Q4 e-tron, BMW iX3, or similar) or car allowance Benefits: Pension, healthcare, life cover (DIS), 25 days holiday, mobile, laptop, retail discounts Career: A genuine opportunity to grow, develop, and make your mark in a global leader
Marlowe Fire and Security Group
Portsmouth, Hampshire
Lead Fire & Security Engineer - Portsmouth, UK Marlowe Fire and Security Group are the UK's leading Fire & Security company. We would like to welcome a new, experienced Fire & Security Lead Engineer into the group to grow and develop within the business. Job Purpose As a Lead Fire & Security Engineer, you will provide day-to-day technical leadership, support, and guidance to the engineering team within your area. You will oversee maintenance and service delivery across Fire and Security systems, ensuring compliance, efficiency, and customer satisfaction. Working alongside the Regional Service Manager and Scheduler, you will ensure the effective and profitable use of engineering resources while setting the standard for technical excellence and customer service. Key Responsibilities Provide daily support and guidance to engineers in your area. Conduct toolbox talks and maintain accurate records for compliance. Mentor and develop engineers through on-the-job coaching and formal training. Deputise for the Regional Service Manager during absences. Promote and maintain a high standard of professionalism, safety, and conduct across the team. Organise and maintain an effective call-out rota for the area. Support engineers with stock control, resource management, and escalation resolution. Maintain Fire & Security Systems to current standards and customer requirements. Plan and manage both routine and reactive service visits within the region. Respond to service calls and customer issues with urgency and professionalism. Oversee the delivery of minor works and small bespoke projects in your area. Attend and assist with troubleshooting, site surveys, and installation handovers. Ensure all work is completed accurately, on time, and in compliance with industry and company standards. Build and maintain strong customer relationships, ensuring service excellence. Handle customer complaints and concerns promptly and effectively. Ensure performance and service delivery align with monthly schedules and compliance standards. Utilise customer portals as directed and ensure engineers do the same. Take ownership of customer satisfaction across all aspects of service delivery. Support technical teams (Sales, DRS, and Projects) with quotations and site knowledge. Requirements In addition to having all the usual attributes of a great Marlowe Fire & Security employee, which include; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team. For this opportunity, we are specifically looking for candidates who offer: Strong technical background in electrical/electronic systems. Excellent all-round knowledge of Fire and Security systems. Experience in leading or mentoring engineering teams. Effective organisational and communication skills. Professional, assertive, and customer-focused approach. Calm under pressure, enthusiastic, and proactive. Capable of working independently and collaboratively. Experience of front-line customer contact in a fast-paced environment. Benefits At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That's why we're dedicated to providing exceptional remuneration packages that not only address the challenges of today's economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. Basic Salary up to 40k inclusive of Lead Engineer bonus overtime, on-call, travel time, and Engineer commission scheme. Company Van with fully fitted Van vaults Full use of our Academy training + external training 6 training days a year Royal London Pension Scheme Life Assurance x4 Basic Salary Employee Recognition Scheme Paid Referrals Scheme (up to 1,000 per successful candidate referral, unlimited referrals) Paid Holidays plus Bank Holidays Additional Day holiday each full year of completed service (up to 25 days) Mental Health & Well-being scheme Development & Progression opportunities 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment. A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. We're big enough to deliver results but small enough to genuinely care. Our Businesses Include: Marlowe Fire & Security Alarm Communications Clymac FAFS Fire & Security Marlowe Kitchen Fire Suppression Morgan Fire Protection Marlowe Smoke Control Equal Opportunities We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know. Right to Work Unfortunately, we are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.
Jan 10, 2026
Full time
Lead Fire & Security Engineer - Portsmouth, UK Marlowe Fire and Security Group are the UK's leading Fire & Security company. We would like to welcome a new, experienced Fire & Security Lead Engineer into the group to grow and develop within the business. Job Purpose As a Lead Fire & Security Engineer, you will provide day-to-day technical leadership, support, and guidance to the engineering team within your area. You will oversee maintenance and service delivery across Fire and Security systems, ensuring compliance, efficiency, and customer satisfaction. Working alongside the Regional Service Manager and Scheduler, you will ensure the effective and profitable use of engineering resources while setting the standard for technical excellence and customer service. Key Responsibilities Provide daily support and guidance to engineers in your area. Conduct toolbox talks and maintain accurate records for compliance. Mentor and develop engineers through on-the-job coaching and formal training. Deputise for the Regional Service Manager during absences. Promote and maintain a high standard of professionalism, safety, and conduct across the team. Organise and maintain an effective call-out rota for the area. Support engineers with stock control, resource management, and escalation resolution. Maintain Fire & Security Systems to current standards and customer requirements. Plan and manage both routine and reactive service visits within the region. Respond to service calls and customer issues with urgency and professionalism. Oversee the delivery of minor works and small bespoke projects in your area. Attend and assist with troubleshooting, site surveys, and installation handovers. Ensure all work is completed accurately, on time, and in compliance with industry and company standards. Build and maintain strong customer relationships, ensuring service excellence. Handle customer complaints and concerns promptly and effectively. Ensure performance and service delivery align with monthly schedules and compliance standards. Utilise customer portals as directed and ensure engineers do the same. Take ownership of customer satisfaction across all aspects of service delivery. Support technical teams (Sales, DRS, and Projects) with quotations and site knowledge. Requirements In addition to having all the usual attributes of a great Marlowe Fire & Security employee, which include; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team. For this opportunity, we are specifically looking for candidates who offer: Strong technical background in electrical/electronic systems. Excellent all-round knowledge of Fire and Security systems. Experience in leading or mentoring engineering teams. Effective organisational and communication skills. Professional, assertive, and customer-focused approach. Calm under pressure, enthusiastic, and proactive. Capable of working independently and collaboratively. Experience of front-line customer contact in a fast-paced environment. Benefits At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That's why we're dedicated to providing exceptional remuneration packages that not only address the challenges of today's economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. Basic Salary up to 40k inclusive of Lead Engineer bonus overtime, on-call, travel time, and Engineer commission scheme. Company Van with fully fitted Van vaults Full use of our Academy training + external training 6 training days a year Royal London Pension Scheme Life Assurance x4 Basic Salary Employee Recognition Scheme Paid Referrals Scheme (up to 1,000 per successful candidate referral, unlimited referrals) Paid Holidays plus Bank Holidays Additional Day holiday each full year of completed service (up to 25 days) Mental Health & Well-being scheme Development & Progression opportunities 4-Day induction upon start providing you with a full introduction to the company, training, assessments, portal access, issue of vehicle & equipment. A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. We're big enough to deliver results but small enough to genuinely care. Our Businesses Include: Marlowe Fire & Security Alarm Communications Clymac FAFS Fire & Security Marlowe Kitchen Fire Suppression Morgan Fire Protection Marlowe Smoke Control Equal Opportunities We are dedicated to fostering a diverse and inclusive workplace where everyone can feel comfortable being themselves. We celebrate our unique qualities and truly believe that a culture of inclusion enables us to serve our customers better. We are committed to equal opportunities, so if you need any reasonable adjustments to help you participate in the recruitment process, please let us know. Right to Work Unfortunately, we are unable to provide Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will require additional assistance to extend your current Right to Work status, we regret to inform you that your application cannot be considered.
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Jan 10, 2026
Full time
About us We areThe Very Group, and we're here to help families get more out of life. We know our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options onVery.co.ukto help them say yes to the things they love. We're just as passionate about helping our people get more out of life too-building careers with real growth, a sense of purpose, belonging, and wellbeing. About Financial Services Our Financial Services team helps customers say yes to the things they love by offering flexible and responsible ways to pay. From credit products to insurance and account management, we make sure every financial interaction is simple, transparent, and customer-focused. It's a dynamic environment where data-driven decisions and regulatory compliance go hand in hand with innovation-delivering fair outcomes and great experiences for millions of customers About the role We're looking for a Senior Delivery Manager to lead the end-to-end delivery of medium to large initiatives and optimisation programmes within Financial Services while also ensuring small change and BAU land smoothly. You'll drive delivery excellence, foster a high-performing culture, and embed continuous improvement. You'll manage complex, high risk products and services, orchestrating multi-disciplinary teams (including third parties) to deliver on time, on cost, and with quality-unlocking value early and often. What you will be doing Team Leadership and Delivery Lead cross disciplinary delivery teams (direct, matrix, and third parties) to deliver outcomes on time, to budget, and to the right standard for our customers. Facilitate squad ceremonies (stand ups, planning, reviews, retrospectives) and remove blockers. Create and manage delivery plans; align dependencies across squads and initiatives. Partner with Product and Engineering on roadmaps; refine and prioritise backlogs with Product Managers and Business Analysts. Coach teams to ship high quality solutions regularly and predictably, using metrics to drive continuous improvement. Role model excellent delivery principles and a culture of performance, accountability and learning. Planning and Prioritisation Lead planning cycles across squads and contribute to quarterly/portfolio planning. Balance technical and product priorities across multiple roadmaps to maximise value delivery. Risk, Issues and Dependency Management Proactively identify and manage risks, issues, assumptions and dependencies affecting delivery and benefits realisation. Escalate appropriately through Portfolio Management and portfolio governance where needed. Governance and Change Control Build and run fit for purpose governance across projects, small change and BAU in liaison with portfolio governance (ePMO). Ensure decisions are documented with the right level of sign off. Keep delivery in scope; manage change requests and surface impacts early. Resource and Capacity Management Manage squad capacity and align resources to priorities; resolve bottlenecks with the Portfolio Manager. Coordinate internal teams and partners to maintain flow across services and squads. Financial Management Manage squad/initiative budgets; track spend and hold regular cost reviews, escalating issues as required. Input into business cases and benefits tracking; support investment decisions with clear advice and data. Report on productivity and flow metrics (e.g., value delivered, burndown, cycle time, lead time). Stakeholder Engagement and Communication Build trusted relationships with senior leaders, Heads of Product, Heads of Tech and delivery teams. Provide clear, timely updates on progress, risks and changes to portfolio governance and business stakeholders. Foster a high trust, collaborative culture across internal teams and external partners. Change Management and Transition Ensure effective transition of changes into BAU with a focus on adoption, stability and measured benefits. Reporting and MI Provide regular initiative and roadmap reporting, highlighting risks and mitigations. Deliver accurate, timely reporting on KPIs and delivery metrics to drive decisions. About you A proven ability to govern large, complex, and cross functional initiatives Good commercial and financial acumen. Proficient in Agile, waterfall and Hybrid delivery models. Strong grasp of Kanban Good capacity planning. Can recognise when something does not work and encourage a mindset of experimentation. Able to listen to the needs of technical and business stakeholders and interpret them. A bias towards action, always finding ways to remove barriers to rapid delivery. Strong stakeholder and 3rd party management skills. Manages stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales. Actively addresses the most complicated risks, issues and dependencies including where ownership exists outside the team or no clear ownership exists. Can identify dependencies in plans across services and coordinate delivery. Engages colleagues with enthusiasm and commitment. They are able to bring people together to form a motivated team. Knows how to optimise the delivery flow of teams, managing the pace and tempo. They fully understand the environment they work in and can prioritise the most important or highest value tasks. Has the ability to reflect, and be resilient Clear, concise communication; strong facilitation and negotiation Some of our Benefits Flexible, hybrid working model Inclusive culture and environment, check out our Glassdoor reviews £1000 flexible benefits allowance to suit your needs 30 days holiday + bank holidays Udemy learning access Bonus potential (performance and business-related) Up to 25% discount on Very.co.uk Matched pension up to 6% More benefits can be found on our career site How to apply Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions. What happens next? Our talent acquisition team will be in touch if you're successful so keep an eye on your emails! We'll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we're a good match, we'll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a two-stage interview process for this position: 1st stage - An informal 30-minute video call with the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have. 2nd Stage - A one-hour formal interview where you can expect both competency and technical questions (task based) This can be held either in-person or remotely. As an inclusive employer please do let us know if you require any reasonable adjustments. If you'd like to know more about our interviews, you can find out here. Equal opportunities We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
LTM Recruitment Specialists Ltd
Newcastle Upon Tyne, Tyne And Wear
My client, one of the best companies in their sector is an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. They are looking for a experienced Senior or Principal Mechanical Engineer to be based in our Newcastle office with the ability to inspire others. You will have the ability to run medium sized projects, undertake a client facing role in the development, design and co-ordination of engineering projects. Skills should include experience on data centre and mission critical projects. Other sector experience including commercial, hotel, retail and hotel design desirable. Experience will also include the coordination of engineering project services, with a proven track record in project management. Your excellent communication and interpersonal skills, both with colleagues and clients, and experience working on innovative projects with leading client organisations, and contractors will equip you to take a future pro-active role in forging client relationships of our sector portfolio. You will possess good commercial awareness, in addition to having robust technical knowledge relevant to building services design, and capable of incorporating those technologies into the hotel and leisure sector. The position will ideally suit someone who is currently working in building service consultancy and is prepared to work hands on . The ideal candidate will be a Chartered Engineer or working towards, educated to degree level in Building Services Engineering or equivalent with a minimum of 5 years industry experience. Role Responsibilities • Responsible for running of medium size projects. Undertakes a client facing role in the development and design and coordination of engineering project services for Mechanical installations, systems, equipment, facilities etc. • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes • Surveys tests and reports on existing electrical/mechanical installations • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements • Day to day decision making on project progress and direct liaison with and provides advice to client • Represents Company at technical meetings with customers, professional teams and contractors teams • Carries out engineering calculations to ensure drawings meet required robust industry and legal standards • Responsible for technical content and accuracy of Trainee, Graduates and Engineers • Validation and checking of designs and specifications Specific Skills & Knowledge • BEng, MSc, and have sufficient experience • MCIBSE/MIEE or HNC/HND + appropriate experience or equivalent • Working towards Chartered Eng status • Competent in specification design/drawing for several building types • Sound knowledge of key Health and Safety issues and legislation • Knowledge of MS Office applications word, excel etc • Ability to use IT based calculation and spreadsheet software • Good understanding of BS standards • Ability to prioritise own workload • Ability to work to deadlines • Managerial Skills
Jan 10, 2026
Full time
My client, one of the best companies in their sector is an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. They are looking for a experienced Senior or Principal Mechanical Engineer to be based in our Newcastle office with the ability to inspire others. You will have the ability to run medium sized projects, undertake a client facing role in the development, design and co-ordination of engineering projects. Skills should include experience on data centre and mission critical projects. Other sector experience including commercial, hotel, retail and hotel design desirable. Experience will also include the coordination of engineering project services, with a proven track record in project management. Your excellent communication and interpersonal skills, both with colleagues and clients, and experience working on innovative projects with leading client organisations, and contractors will equip you to take a future pro-active role in forging client relationships of our sector portfolio. You will possess good commercial awareness, in addition to having robust technical knowledge relevant to building services design, and capable of incorporating those technologies into the hotel and leisure sector. The position will ideally suit someone who is currently working in building service consultancy and is prepared to work hands on . The ideal candidate will be a Chartered Engineer or working towards, educated to degree level in Building Services Engineering or equivalent with a minimum of 5 years industry experience. Role Responsibilities • Responsible for running of medium size projects. Undertakes a client facing role in the development and design and coordination of engineering project services for Mechanical installations, systems, equipment, facilities etc. • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes • Surveys tests and reports on existing electrical/mechanical installations • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements • Day to day decision making on project progress and direct liaison with and provides advice to client • Represents Company at technical meetings with customers, professional teams and contractors teams • Carries out engineering calculations to ensure drawings meet required robust industry and legal standards • Responsible for technical content and accuracy of Trainee, Graduates and Engineers • Validation and checking of designs and specifications Specific Skills & Knowledge • BEng, MSc, and have sufficient experience • MCIBSE/MIEE or HNC/HND + appropriate experience or equivalent • Working towards Chartered Eng status • Competent in specification design/drawing for several building types • Sound knowledge of key Health and Safety issues and legislation • Knowledge of MS Office applications word, excel etc • Ability to use IT based calculation and spreadsheet software • Good understanding of BS standards • Ability to prioritise own workload • Ability to work to deadlines • Managerial Skills
LTM Recruitment Specialists Ltd
Newcastle Upon Tyne, Tyne And Wear
My client, arguably one of the best companies in the sector, are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. They are looking to employ an experienced Senior / Principal Engineer to be based in our NE office. You will have experience in the delivery of European data centres and mission-critical projects, along with other sector experience including process pharmaceutical, healthcare, commercial, labs and/or clean rooms would be desirable. Role Responsibilities • Responsible for the running of large projects. Undertakes a client facing role in the development and design and coordination of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc. (Several building types) • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes • Surveys, tests, carries out dilapidation reports on existing electrical/mechanical installations • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements • Day to day decision making on project progress and direct liaison with and provides advice to client • Represents Company at technical meetings with customers, professional teams and contractors teams • Ensures engineering calculations and drawings meet required robust industry and legal standards • Leads on the coordination of engineering services • Takes a holistic view in the selection and application of engineering concepts and solutions Role Requirements You will need to possess the following professional and technical expertise: • BSc/BEng or degree in appropriate engineering discipline or have sufficient equivalent experience • MCIBSE/MIEE or HNC/HND plus appropriate experience or equivalent • Working towards Chartered Eng status • Significant experience of specification design for several building types • Sound knowledge of key Health and Safety issues and legislation • Knowledge of MS Office applications word, excel etc • Ability to use IT based calculation and spreadsheet software • Good understanding of BS standards/ UK Regulations/Codes • Ability to prioritise own workload • Ability to work to deadlines • Managerial skills • Presentation skills • Support the delivery of projects in accordance with the expectations of the Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspective.
Jan 10, 2026
Full time
My client, arguably one of the best companies in the sector, are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. They are looking to employ an experienced Senior / Principal Engineer to be based in our NE office. You will have experience in the delivery of European data centres and mission-critical projects, along with other sector experience including process pharmaceutical, healthcare, commercial, labs and/or clean rooms would be desirable. Role Responsibilities • Responsible for the running of large projects. Undertakes a client facing role in the development and design and coordination of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc. (Several building types) • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes • Surveys, tests, carries out dilapidation reports on existing electrical/mechanical installations • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements • Day to day decision making on project progress and direct liaison with and provides advice to client • Represents Company at technical meetings with customers, professional teams and contractors teams • Ensures engineering calculations and drawings meet required robust industry and legal standards • Leads on the coordination of engineering services • Takes a holistic view in the selection and application of engineering concepts and solutions Role Requirements You will need to possess the following professional and technical expertise: • BSc/BEng or degree in appropriate engineering discipline or have sufficient equivalent experience • MCIBSE/MIEE or HNC/HND plus appropriate experience or equivalent • Working towards Chartered Eng status • Significant experience of specification design for several building types • Sound knowledge of key Health and Safety issues and legislation • Knowledge of MS Office applications word, excel etc • Ability to use IT based calculation and spreadsheet software • Good understanding of BS standards/ UK Regulations/Codes • Ability to prioritise own workload • Ability to work to deadlines • Managerial skills • Presentation skills • Support the delivery of projects in accordance with the expectations of the Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspective.
Mobile Commercial Gas Engineer Cambridge Region Full Time Salary £45k - £48k (DEO) + Company Van (Plus Fuel Card) - Plus Travel time Paid + Flexible Benefits + Plus On Call Allowance (1-11) Due to growth of local contracts, NG Bailey Facilities Services are recruiting a Mobile Commercial Gas to support our contracts in Cambridge area providing PPM and reactive maintenance on commercial gas and mechanical systems. Reporting to the Contracts Manager, you will deliver all Gas & Mechanical statutory and reactive maintenance required across various contracts, some of these will include Schools/Educational Buildings, Commercial Buildings supporting the local engineering teams. The successful candidate will have a background in Commercial Gas maintenance with relevant and current qualifications, this is a Mobile role, therefore a UK Driving License is required as a company van will be provided. The position is Monday to Friday, 40 hours per week with Overtime available. Some of the key deliverables in this role will include: Delivering a customer focused planned, preventative, and reactive maintenance service relating primarily to Gas related equipment and plant to meet our client and statutory obligations. Delivery of mechanical service capability to related components, e.g. gas booster sets, pressurisation units, pressure vessels, water heaters (vented/unvented) etc. Provide Service Support as part of a team providing quality service delivery 24/7, with a future requirement to be part of the out of hours emergency rota team. What we're looking for: An experienced Heating Technician working on Commercial Gas equipment and mechanical systems with a pro-active fault-finding approach to Engineering. A personable engineer who can articulate to clients the necessary steps and actions required to rectify issues when required You will hold current qualifications to work as a Commercial Gas engineer including; ACS Modules CIGA1, CODNCO1, CORT1, ICAE1, ICPN1, TPCP1 & TPCP1A Gas Safe Qualified Enhanced DBS check (or willingness to undergo one) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary £45k - £48k (DEO) + Company Van (Plus Fuel Card) - Plus Travel time Paid + Flexible Benefits + Plus On Call Allowance (1-11) Travel Time paid other than first and last half hour. Sick Pay 25 Days Holiday plus bank holidays Pension with employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Jan 10, 2026
Full time
Mobile Commercial Gas Engineer Cambridge Region Full Time Salary £45k - £48k (DEO) + Company Van (Plus Fuel Card) - Plus Travel time Paid + Flexible Benefits + Plus On Call Allowance (1-11) Due to growth of local contracts, NG Bailey Facilities Services are recruiting a Mobile Commercial Gas to support our contracts in Cambridge area providing PPM and reactive maintenance on commercial gas and mechanical systems. Reporting to the Contracts Manager, you will deliver all Gas & Mechanical statutory and reactive maintenance required across various contracts, some of these will include Schools/Educational Buildings, Commercial Buildings supporting the local engineering teams. The successful candidate will have a background in Commercial Gas maintenance with relevant and current qualifications, this is a Mobile role, therefore a UK Driving License is required as a company van will be provided. The position is Monday to Friday, 40 hours per week with Overtime available. Some of the key deliverables in this role will include: Delivering a customer focused planned, preventative, and reactive maintenance service relating primarily to Gas related equipment and plant to meet our client and statutory obligations. Delivery of mechanical service capability to related components, e.g. gas booster sets, pressurisation units, pressure vessels, water heaters (vented/unvented) etc. Provide Service Support as part of a team providing quality service delivery 24/7, with a future requirement to be part of the out of hours emergency rota team. What we're looking for: An experienced Heating Technician working on Commercial Gas equipment and mechanical systems with a pro-active fault-finding approach to Engineering. A personable engineer who can articulate to clients the necessary steps and actions required to rectify issues when required You will hold current qualifications to work as a Commercial Gas engineer including; ACS Modules CIGA1, CODNCO1, CORT1, ICAE1, ICPN1, TPCP1 & TPCP1A Gas Safe Qualified Enhanced DBS check (or willingness to undergo one) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: Salary £45k - £48k (DEO) + Company Van (Plus Fuel Card) - Plus Travel time Paid + Flexible Benefits + Plus On Call Allowance (1-11) Travel Time paid other than first and last half hour. Sick Pay 25 Days Holiday plus bank holidays Pension with employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Our premium brand Automotive client is currently recruiting for the following role: Business Analyst - Customer Experience - 34/hr (Inside IR35) - Warwickshire / Remote - 6 Months (Potential to extend) Purpose of the Role Support the successful integration of four customer experience (CEX) teams into a unified operating model by delivering robust process mapping to clarify responsibilities and new ways of working and support the effective delivery of work in the new organisation. Key Responsibilities - Lead end-to-end process mapping across CEX functions and adjacent teams (e.g., Regions/Markets, other Commercial and Enterprise teams) - Collaborate with CEX Unity Project leads to build a process inventory and define and document current and future state processes in AIRS (client business process management tool) - Engage with stakeholders across regions, brands, and functions to gather insights and validate process designs. - Identify duplication, inefficiencies, and improvement opportunities. - Clarify responsibilities and accountabilities for tasks, activities, sign-offs and decisions within each process. - Identify and document hand-offs and interactions between teams across processes. - Support the development of RACI documents, operating model artefacts, and change impact assessments. - Contribute to the detailed organisation design and transition planning for CEX Unity. - Work closely with the Programme Manager, Project Managers, Organisation Design, People Partners, Comms and Change Managers to ensure timely and effective delivery. Skills & Experience - Proven experience in business analysis and process mapping (e.g. Visio, Lucidchart). - Workshop facilitation. - Strong stakeholder engagement skills, with the ability to navigate complex matrix environments. - Delivery-focused mindset with experience in transformation programmes. - Comfortable working in ambiguous and evolving environments. - Experience in automotive, digital, or customer experience domains is a plus. Desirable Attributes - Collaborative and proactive. - Able to work independently and manage multiple priorities. - Strong written and verbal communication skills. - Familiarity with organisation design and change management principles. Additional information: This role is on a contract basis and is Inside IR35. The services advertised by Premea Limited for this vacancy are those of an Employment Business. Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors.
Jan 09, 2026
Contractor
Our premium brand Automotive client is currently recruiting for the following role: Business Analyst - Customer Experience - 34/hr (Inside IR35) - Warwickshire / Remote - 6 Months (Potential to extend) Purpose of the Role Support the successful integration of four customer experience (CEX) teams into a unified operating model by delivering robust process mapping to clarify responsibilities and new ways of working and support the effective delivery of work in the new organisation. Key Responsibilities - Lead end-to-end process mapping across CEX functions and adjacent teams (e.g., Regions/Markets, other Commercial and Enterprise teams) - Collaborate with CEX Unity Project leads to build a process inventory and define and document current and future state processes in AIRS (client business process management tool) - Engage with stakeholders across regions, brands, and functions to gather insights and validate process designs. - Identify duplication, inefficiencies, and improvement opportunities. - Clarify responsibilities and accountabilities for tasks, activities, sign-offs and decisions within each process. - Identify and document hand-offs and interactions between teams across processes. - Support the development of RACI documents, operating model artefacts, and change impact assessments. - Contribute to the detailed organisation design and transition planning for CEX Unity. - Work closely with the Programme Manager, Project Managers, Organisation Design, People Partners, Comms and Change Managers to ensure timely and effective delivery. Skills & Experience - Proven experience in business analysis and process mapping (e.g. Visio, Lucidchart). - Workshop facilitation. - Strong stakeholder engagement skills, with the ability to navigate complex matrix environments. - Delivery-focused mindset with experience in transformation programmes. - Comfortable working in ambiguous and evolving environments. - Experience in automotive, digital, or customer experience domains is a plus. Desirable Attributes - Collaborative and proactive. - Able to work independently and manage multiple priorities. - Strong written and verbal communication skills. - Familiarity with organisation design and change management principles. Additional information: This role is on a contract basis and is Inside IR35. The services advertised by Premea Limited for this vacancy are those of an Employment Business. Premea is a specialist IT & Engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport and Aerospace sectors.
Business Development Manager This challenging and exciting opportunity working from home, requires an individual with a strong technical background and demonstrable experience in taking the lead on business development within the piling, foundations or ground engineering sectors. The Business Development Manager will lead the sales process for the enhancement of existing clients, the development of new opportunities and leading specific bids for the company, which will include framework agreements and standalone tenders. The suitable candidate will be familiar with the pre-contract processes, capabilities, technical requirements and client standards and specifications and will be able to converse with clients to deliver bid winning proposals. You will also ensure that robust selectivity criteria are applied for new opportunities, providing appropriate challenge where necessary so that each opportunity has sufficient and clearly allocated resources as required. You will also be responsible for the end-to-end ownership of their specific opportunities from pipeline to handover. The Role As Business Development Manager you will be responsible for ongoing development and ensuring success with new and existing clients, helping to secure tender opportunities You will have a proven track record of business development / bidding experience from the piling and foundations sector You will have a proven track record in the successful procurement, development and award of multi-faceted business opportunities, with the ability to nurture profitable relationships with clients, whilst also providing budgetary and technical advice wherever possible You will ideally be able to make an immediate impact upon the business with an established understanding of all cycles of the business development and bidding process as you will be required to manage your own workload effectively, whilst regularly reporting back to the directors on progress with any potential work opportunities You should be outgoing with excellent negotiation, communication and presentation skills and have the ability to form long term relationships with clients and stakeholders of all levels You will provide opportunity to increase the number of enquiries within the housebuilding, housing and housing developer sectors, leading to an increase in successful contract awards to meet the overall business turnover target. You will assist in the submission of all bids, tenders and of pre-qualification documents, you will also add valued input with pre-contract negotiations and terms and conditions The Person As Business Development Manager you will possess a comprehensive understanding of the piling, foundations and or ground and geotechnical engineering markets, and have a proven success of winning contracts and developing opportunities within these sectors A detailed knowledge of these sectors gained either through direct experience of delivery and / or direct experience of sales / bidding activity in this field Demonstrable capability in the sales and marketing process Experience of working collaboratively within a high-pressure team environment Demonstrable understanding of client relationship management processes, tools and techniques Commercial acumen in tendering and producing business proposals Leadership capability with the ability to motivate and others and drive success within a management organisational structure Ability to clearly and concisely communicate both verbally and in writing Excellent IT skills, a full driving licence and the flexibility to occasionally travel to meetings Our Client Our client is proud to be one of the country s leading piling, foundations, and ground - geotechnical engineering contractors and has earned an enviable reputation for quality, innovation and customer service. The business is represented throughout the UK by a network of regional offices, each offering a full portfolio of project disciplines. This enables them to provide all their clients with the most efficient reliable and value-engineered solution, regardless of a project size of location. Our client has all appropriate UK, European and International industry standards to ensure safety, procurement and working practices are adhered to. The dedicated staff are involved in a comprehensive ongoing training programme designed to ensure they are equipped to meet the changing needs of this exciting industry. Our client is focused on building upon their history and reputation of quality workmanship and timely project completion. The company actively promote partnering through all of their contracts and are committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence. An attractive basic salary for this remote role, plus bonus and extensive benefits package is on offer, along with longevity of work given the company has a clear and defined commitment to growth. We are committed to equal opportunities. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of race, gender, age, disability, caring responsibilities, sexual orientation, marital / civil partnership status, religion / belief or nationality.
Jan 09, 2026
Full time
Business Development Manager This challenging and exciting opportunity working from home, requires an individual with a strong technical background and demonstrable experience in taking the lead on business development within the piling, foundations or ground engineering sectors. The Business Development Manager will lead the sales process for the enhancement of existing clients, the development of new opportunities and leading specific bids for the company, which will include framework agreements and standalone tenders. The suitable candidate will be familiar with the pre-contract processes, capabilities, technical requirements and client standards and specifications and will be able to converse with clients to deliver bid winning proposals. You will also ensure that robust selectivity criteria are applied for new opportunities, providing appropriate challenge where necessary so that each opportunity has sufficient and clearly allocated resources as required. You will also be responsible for the end-to-end ownership of their specific opportunities from pipeline to handover. The Role As Business Development Manager you will be responsible for ongoing development and ensuring success with new and existing clients, helping to secure tender opportunities You will have a proven track record of business development / bidding experience from the piling and foundations sector You will have a proven track record in the successful procurement, development and award of multi-faceted business opportunities, with the ability to nurture profitable relationships with clients, whilst also providing budgetary and technical advice wherever possible You will ideally be able to make an immediate impact upon the business with an established understanding of all cycles of the business development and bidding process as you will be required to manage your own workload effectively, whilst regularly reporting back to the directors on progress with any potential work opportunities You should be outgoing with excellent negotiation, communication and presentation skills and have the ability to form long term relationships with clients and stakeholders of all levels You will provide opportunity to increase the number of enquiries within the housebuilding, housing and housing developer sectors, leading to an increase in successful contract awards to meet the overall business turnover target. You will assist in the submission of all bids, tenders and of pre-qualification documents, you will also add valued input with pre-contract negotiations and terms and conditions The Person As Business Development Manager you will possess a comprehensive understanding of the piling, foundations and or ground and geotechnical engineering markets, and have a proven success of winning contracts and developing opportunities within these sectors A detailed knowledge of these sectors gained either through direct experience of delivery and / or direct experience of sales / bidding activity in this field Demonstrable capability in the sales and marketing process Experience of working collaboratively within a high-pressure team environment Demonstrable understanding of client relationship management processes, tools and techniques Commercial acumen in tendering and producing business proposals Leadership capability with the ability to motivate and others and drive success within a management organisational structure Ability to clearly and concisely communicate both verbally and in writing Excellent IT skills, a full driving licence and the flexibility to occasionally travel to meetings Our Client Our client is proud to be one of the country s leading piling, foundations, and ground - geotechnical engineering contractors and has earned an enviable reputation for quality, innovation and customer service. The business is represented throughout the UK by a network of regional offices, each offering a full portfolio of project disciplines. This enables them to provide all their clients with the most efficient reliable and value-engineered solution, regardless of a project size of location. Our client has all appropriate UK, European and International industry standards to ensure safety, procurement and working practices are adhered to. The dedicated staff are involved in a comprehensive ongoing training programme designed to ensure they are equipped to meet the changing needs of this exciting industry. Our client is focused on building upon their history and reputation of quality workmanship and timely project completion. The company actively promote partnering through all of their contracts and are committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence. An attractive basic salary for this remote role, plus bonus and extensive benefits package is on offer, along with longevity of work given the company has a clear and defined commitment to growth. We are committed to equal opportunities. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of race, gender, age, disability, caring responsibilities, sexual orientation, marital / civil partnership status, religion / belief or nationality.
Business Development Manager This challenging and exciting opportunity working from home, requires an individual with a strong technical background and demonstrable experience in taking the lead on business development within the piling, foundations or ground engineering sectors. The Business Development Manager will lead the sales process for the enhancement of existing clients, the development of new opportunities and leading specific bids for the company, which will include framework agreements and standalone tenders. The suitable candidate will be familiar with the pre-contract processes, capabilities, technical requirements and client standards and specifications and will be able to converse with clients to deliver bid winning proposals. You will also ensure that robust selectivity criteria are applied for new opportunities, providing appropriate challenge where necessary so that each opportunity has sufficient and clearly allocated resources as required. You will also be responsible for the end-to-end ownership of their specific opportunities from pipeline to handover. The Role As Business Development Manager you will be responsible for ongoing development and ensuring success with new and existing clients, helping to secure tender opportunities You will have a proven track record of business development / bidding experience from the piling and foundations sector You will have a proven track record in the successful procurement, development and award of multi-faceted business opportunities, with the ability to nurture profitable relationships with clients, whilst also providing budgetary and technical advice wherever possible You will ideally be able to make an immediate impact upon the business with an established understanding of all cycles of the business development and bidding process as you will be required to manage your own workload effectively, whilst regularly reporting back to the directors on progress with any potential work opportunities You should be outgoing with excellent negotiation, communication and presentation skills and have the ability to form long term relationships with clients and stakeholders of all levels You will provide opportunity to increase the number of enquiries within the housebuilding, housing and housing developer sectors, leading to an increase in successful contract awards to meet the overall business turnover target. You will assist in the submission of all bids, tenders and of pre-qualification documents, you will also add valued input with pre-contract negotiations and terms and conditions The Person As Business Development Manager you will possess a comprehensive understanding of the piling, foundations and or ground and geotechnical engineering markets, and have a proven success of winning contracts and developing opportunities within these sectors A detailed knowledge of these sectors gained either through direct experience of delivery and / or direct experience of sales / bidding activity in this field Demonstrable capability in the sales and marketing process Experience of working collaboratively within a high-pressure team environment Demonstrable understanding of client relationship management processes, tools and techniques Commercial acumen in tendering and producing business proposals Leadership capability with the ability to motivate and others and drive success within a management organisational structure Ability to clearly and concisely communicate both verbally and in writing Excellent IT skills, a full driving licence and the flexibility to occasionally travel to meetings Our Client Our client is proud to be one of the country s leading piling, foundations, and ground - geotechnical engineering contractors and has earned an enviable reputation for quality, innovation and customer service. The business is represented throughout the UK by a network of regional offices, each offering a full portfolio of project disciplines. This enables them to provide all their clients with the most efficient reliable and value-engineered solution, regardless of a project size of location. Our client has all appropriate UK, European and International industry standards to ensure safety, procurement and working practices are adhered to. The dedicated staff are involved in a comprehensive ongoing training programme designed to ensure they are equipped to meet the changing needs of this exciting industry. Our client is focused on building upon their history and reputation of quality workmanship and timely project completion. The company actively promote partnering through all of their contracts and are committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence. An attractive basic salary for this remote role, plus bonus and extensive benefits package is on offer, along with longevity of work given the company has a clear and defined commitment to growth. We are committed to equal opportunities. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of race, gender, age, disability, caring responsibilities, sexual orientation, marital / civil partnership status, religion / belief or nationality.
Jan 09, 2026
Full time
Business Development Manager This challenging and exciting opportunity working from home, requires an individual with a strong technical background and demonstrable experience in taking the lead on business development within the piling, foundations or ground engineering sectors. The Business Development Manager will lead the sales process for the enhancement of existing clients, the development of new opportunities and leading specific bids for the company, which will include framework agreements and standalone tenders. The suitable candidate will be familiar with the pre-contract processes, capabilities, technical requirements and client standards and specifications and will be able to converse with clients to deliver bid winning proposals. You will also ensure that robust selectivity criteria are applied for new opportunities, providing appropriate challenge where necessary so that each opportunity has sufficient and clearly allocated resources as required. You will also be responsible for the end-to-end ownership of their specific opportunities from pipeline to handover. The Role As Business Development Manager you will be responsible for ongoing development and ensuring success with new and existing clients, helping to secure tender opportunities You will have a proven track record of business development / bidding experience from the piling and foundations sector You will have a proven track record in the successful procurement, development and award of multi-faceted business opportunities, with the ability to nurture profitable relationships with clients, whilst also providing budgetary and technical advice wherever possible You will ideally be able to make an immediate impact upon the business with an established understanding of all cycles of the business development and bidding process as you will be required to manage your own workload effectively, whilst regularly reporting back to the directors on progress with any potential work opportunities You should be outgoing with excellent negotiation, communication and presentation skills and have the ability to form long term relationships with clients and stakeholders of all levels You will provide opportunity to increase the number of enquiries within the housebuilding, housing and housing developer sectors, leading to an increase in successful contract awards to meet the overall business turnover target. You will assist in the submission of all bids, tenders and of pre-qualification documents, you will also add valued input with pre-contract negotiations and terms and conditions The Person As Business Development Manager you will possess a comprehensive understanding of the piling, foundations and or ground and geotechnical engineering markets, and have a proven success of winning contracts and developing opportunities within these sectors A detailed knowledge of these sectors gained either through direct experience of delivery and / or direct experience of sales / bidding activity in this field Demonstrable capability in the sales and marketing process Experience of working collaboratively within a high-pressure team environment Demonstrable understanding of client relationship management processes, tools and techniques Commercial acumen in tendering and producing business proposals Leadership capability with the ability to motivate and others and drive success within a management organisational structure Ability to clearly and concisely communicate both verbally and in writing Excellent IT skills, a full driving licence and the flexibility to occasionally travel to meetings Our Client Our client is proud to be one of the country s leading piling, foundations, and ground - geotechnical engineering contractors and has earned an enviable reputation for quality, innovation and customer service. The business is represented throughout the UK by a network of regional offices, each offering a full portfolio of project disciplines. This enables them to provide all their clients with the most efficient reliable and value-engineered solution, regardless of a project size of location. Our client has all appropriate UK, European and International industry standards to ensure safety, procurement and working practices are adhered to. The dedicated staff are involved in a comprehensive ongoing training programme designed to ensure they are equipped to meet the changing needs of this exciting industry. Our client is focused on building upon their history and reputation of quality workmanship and timely project completion. The company actively promote partnering through all of their contracts and are committed to achieving continual improvement with the objective of increasing their performance, future opportunities and making their workplace a platform for employee excellence. An attractive basic salary for this remote role, plus bonus and extensive benefits package is on offer, along with longevity of work given the company has a clear and defined commitment to growth. We are committed to equal opportunities. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of race, gender, age, disability, caring responsibilities, sexual orientation, marital / civil partnership status, religion / belief or nationality.
Business Analyst Reference: (phone number removed) Umbrella Rate: £34.91/hr (inside IR35) Are you ready to take your career to the next level with an exciting opportunity in a dynamic and collaborative environment? This is your chance to join a forward-thinking organisation and make a real impact as a Business Analyst. This role offers the chance to work on innovative projects, enhance your professional skills, and contribute to meaningful transformation within the company. What You Will Do: • Lead end-to-end process mapping across key functions and teams to drive operational excellence. • Collaborate with project leads to build a comprehensive process inventory and document current and future state processes. • Engage with stakeholders across regions, brands, and functions to gather insights and validate process designs. • Identify inefficiencies, duplication, and improvement opportunities within processes, ensuring clarity in responsibilities and accountabilities. • Support the development of RACI documents, operating model artefacts, and change impact assessments. • Work closely with Programme Managers and other team members to ensure timely and effective delivery of key organisational goals. What You Will Bring: • Proven experience in business analysis and process mapping using tools like Visio or Lucidchart. • Strong stakeholder engagement skills, with the ability to navigate complex environments effectively. • A delivery-focused mindset with experience in transformation programmes. • Exceptional workshop facilitation skills and the ability to work in evolving and ambiguous environments. • Experience in automotive, digital, or customer experience domains is a valuable plus. This Business Analyst position is a pivotal role within the company, contributing to the successful integration of teams into a unified operating model. Your expertise will directly support the delivery of efficient processes, driving the organisation towards its broader goals of innovation and excellence. Location: This role is a 6 month initial contract, based in Gaydon, offering a vibrant and inspiring location to work from. Interested? If you re ready to embrace this exciting opportunity and make your mark as a Business Analyst, apply today and take the next step in your career journey! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Jan 09, 2026
Contractor
Business Analyst Reference: (phone number removed) Umbrella Rate: £34.91/hr (inside IR35) Are you ready to take your career to the next level with an exciting opportunity in a dynamic and collaborative environment? This is your chance to join a forward-thinking organisation and make a real impact as a Business Analyst. This role offers the chance to work on innovative projects, enhance your professional skills, and contribute to meaningful transformation within the company. What You Will Do: • Lead end-to-end process mapping across key functions and teams to drive operational excellence. • Collaborate with project leads to build a comprehensive process inventory and document current and future state processes. • Engage with stakeholders across regions, brands, and functions to gather insights and validate process designs. • Identify inefficiencies, duplication, and improvement opportunities within processes, ensuring clarity in responsibilities and accountabilities. • Support the development of RACI documents, operating model artefacts, and change impact assessments. • Work closely with Programme Managers and other team members to ensure timely and effective delivery of key organisational goals. What You Will Bring: • Proven experience in business analysis and process mapping using tools like Visio or Lucidchart. • Strong stakeholder engagement skills, with the ability to navigate complex environments effectively. • A delivery-focused mindset with experience in transformation programmes. • Exceptional workshop facilitation skills and the ability to work in evolving and ambiguous environments. • Experience in automotive, digital, or customer experience domains is a valuable plus. This Business Analyst position is a pivotal role within the company, contributing to the successful integration of teams into a unified operating model. Your expertise will directly support the delivery of efficient processes, driving the organisation towards its broader goals of innovation and excellence. Location: This role is a 6 month initial contract, based in Gaydon, offering a vibrant and inspiring location to work from. Interested? If you re ready to embrace this exciting opportunity and make your mark as a Business Analyst, apply today and take the next step in your career journey! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Annual salary: up to £50,000.00 Gas Engineer Location: Kent Salary: Up to £50,000 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday This role operates across two Kent and Medway NHS Trusts, covering mental health services and community healthcare, supporting a varied estate of over 120 sites that provide round-the-clock patient care. About the Role: We're looking for a skilled Commercial Gas Engineer to carry out servicing, PPMs, breakdowns, and minor repairs on commercial plant rooms across NHS sites in Kent and Medway. You'll work within a supportive engineering and management team based in Maidstone. You will be liaising with Facilities Managers, Gas Qualified Supervisor & NHS Estates Managers to ensure compliance and safe operation of all systems within the buildings. You will deliver exceptional service to our designated clients. The role involves carrying out gas servicing, repairs, and breakdown work to ensure the smooth operational performance of our managed contracts. You will also be responsible for completing planned preventative maintenance (PPM) tasks according to schedule and supporting minor project works as required. Key Responsibilities: Testing equipment and appliances to ensure that they function and meet safety standards. Repair using problem-solving to address the issue. Instruct Customers: Gas Engineers directly interact with customers and instruct customers on how to use their appliances correctly. Install gas appliances. assess risk and follow all safety regulations. Utilise the proper materials to make sure that the job can be completed properly. All work areas must be kept orderly to ensure the safety of yourself and customer. Gas safety checks, gas network tests. Compiling assets lists, condition reports. Compiling quotes for extra works. Repairing or replacing other Plant - i.e. Pumps, pipe work, tanks, FCUs, sinks, taps, actuators & valves. Key Criteria Domestic & Commercial Gas ACS Hold CCN1, COCN1, CIGA1, ICPN1, TPCP1/TPCP1A qualifications Construction site safety knowledge Proven experience as a commercial gas engineer Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across Kent Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Beth Dunford () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Jan 09, 2026
Full time
Annual salary: up to £50,000.00 Gas Engineer Location: Kent Salary: Up to £50,000 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday This role operates across two Kent and Medway NHS Trusts, covering mental health services and community healthcare, supporting a varied estate of over 120 sites that provide round-the-clock patient care. About the Role: We're looking for a skilled Commercial Gas Engineer to carry out servicing, PPMs, breakdowns, and minor repairs on commercial plant rooms across NHS sites in Kent and Medway. You'll work within a supportive engineering and management team based in Maidstone. You will be liaising with Facilities Managers, Gas Qualified Supervisor & NHS Estates Managers to ensure compliance and safe operation of all systems within the buildings. You will deliver exceptional service to our designated clients. The role involves carrying out gas servicing, repairs, and breakdown work to ensure the smooth operational performance of our managed contracts. You will also be responsible for completing planned preventative maintenance (PPM) tasks according to schedule and supporting minor project works as required. Key Responsibilities: Testing equipment and appliances to ensure that they function and meet safety standards. Repair using problem-solving to address the issue. Instruct Customers: Gas Engineers directly interact with customers and instruct customers on how to use their appliances correctly. Install gas appliances. assess risk and follow all safety regulations. Utilise the proper materials to make sure that the job can be completed properly. All work areas must be kept orderly to ensure the safety of yourself and customer. Gas safety checks, gas network tests. Compiling assets lists, condition reports. Compiling quotes for extra works. Repairing or replacing other Plant - i.e. Pumps, pipe work, tanks, FCUs, sinks, taps, actuators & valves. Key Criteria Domestic & Commercial Gas ACS Hold CCN1, COCN1, CIGA1, ICPN1, TPCP1/TPCP1A qualifications Construction site safety knowledge Proven experience as a commercial gas engineer Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across Kent Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Beth Dunford () If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Director of Emerging Technology Delivery NCC Location: Emersons Green, Bristol, BS16 7FS Hybrid Working: 2 days on site, 3 days homeworking Salary: £83,693 to £107,061 per annum experience dependent + 12.5% employer pension + Package Security Clearance: due to the nature of our business, employment is subject to a high level of government security clearance. Closing Date: 16th January 2026 - We reserve the right to close this advert early if required. "We're looking for a leader and a visionary, not a day to day manager", quote from the CTO - We're a national R&D centre - government backed, not for profit, and mission driven. We work across 16 sectors and over 100 partners a year. Our people deliver outcomes that matter, and you'll be involved in how we support, retain and grow them. Supporting the development of new and emerging technologies within the Defence sector is critical to UK business and defence initiatives. As our work is growing and we have many other UK defence companies that we can expand to support. This is an exciting role - you'll have the opportunity to partially form what you decide to focus upon and drive the business to achieve. Responsibilities Act as a visionary leader investigating emerging technology markets and how we can contribute towards them for the benefit of the UK. Oversee our large scale technology in defence programmes of work. Develop then support the NCC's adoption of further agile / matrix managed project methodologies. Specific Activities Setting strategic direction for delivery aspects of technical programmes, taking a partnership approach with clients to accelerate and drive business growth through a portfolio of technology, capability, and service offerings. Develop a network of senior leaders across innovation, industry, professional services and allied organisations and networks. Line management of 3 "head of" level staff and wider responsibility for a department of approximately 40 people. Budget responsibilities, individual projects range from £10 to £100 million. Raise NCC's profile across this stakeholder landscape to ensure its capabilities and expertise are known and understood. Expand NCC's portfolio of innovative partnership constructs and commercial offerings; informed by latest external analysis, and market insight. Represent NCC on relevant business and industry initiatives and networks and inform organisational thought leadership. Work collaboratively with NCC Directors and teams to inform the development and delivery of impactful, targeted, and customer focused external sector campaigns that grow the business and expand its customer pipeline. Be committed to developing the talents of the wider organisation. Alongside leading day to day activities, this role will be central to driving forward high priority projects and securing the public and private sector funding needed to deliver them. What we're looking for in your application Experience working at Director level, or a very senior "head of" ready to make the move into directorship. In depth and excellent knowledge of emerging technologies relevant to the manufacturing / defence industries. Technology or digital transformation experience including having developed new target operating models and supported business culture change. Successful history overseeing large scale and complex technical projects. Defence or manufacturing industry experience, ideally both. Willingness and ability to undertake a high level of government security clearance. A track record of strong leadership, delivering through others in a matrix organisation and of developing high performing teams. Successful history running projects and good programme management skills, ideally in an Agile and Waterfall methods. Desirable: Experience of supporting companies to grow and scale through developing and or delivering business growth interventions. Desirable: Exposure to any of the following industries: Engineering, Aerospace, Marine, Nuclear, Space or Quantum. What we offer 12.5% employer pension contribution Private medical cover Flexible and hybrid working as standard Clear routes to grow your skills and influence A team that gets things done without the drama Not sure if it's a fit? Question on the salary or benefits? Happy to have a quick chat first, please reach out to or via LinkedIn. Know someone who might be right? Tag or share them with us. Why NCC? What we do We help manufacturers take on bigger challenges - whether that's building cleaner aircraft, scaling up offshore wind, or strengthening the UK's supply chains. We're here to deliver practical outcomes, not prototypes that sit on shelves. Who we work with We work across 16 sectors, from defence and energy to infrastructure and space. Some projects are with global tier 1s, others with small UK firms solving one specific problem - the works always varied, and always real. What it's like here We're not a startup. We're not a corporate. We're a national centre with the kit, time and people to do the job properly. The teams are focused, the thinking is sharp, and you'll be trusted to get on with it. Why this job matters This role isn't just internal support - it's part of how we deliver nationally important work. If we do our job right, the UK's manufacturers can do theirs better.
Jan 09, 2026
Full time
Director of Emerging Technology Delivery NCC Location: Emersons Green, Bristol, BS16 7FS Hybrid Working: 2 days on site, 3 days homeworking Salary: £83,693 to £107,061 per annum experience dependent + 12.5% employer pension + Package Security Clearance: due to the nature of our business, employment is subject to a high level of government security clearance. Closing Date: 16th January 2026 - We reserve the right to close this advert early if required. "We're looking for a leader and a visionary, not a day to day manager", quote from the CTO - We're a national R&D centre - government backed, not for profit, and mission driven. We work across 16 sectors and over 100 partners a year. Our people deliver outcomes that matter, and you'll be involved in how we support, retain and grow them. Supporting the development of new and emerging technologies within the Defence sector is critical to UK business and defence initiatives. As our work is growing and we have many other UK defence companies that we can expand to support. This is an exciting role - you'll have the opportunity to partially form what you decide to focus upon and drive the business to achieve. Responsibilities Act as a visionary leader investigating emerging technology markets and how we can contribute towards them for the benefit of the UK. Oversee our large scale technology in defence programmes of work. Develop then support the NCC's adoption of further agile / matrix managed project methodologies. Specific Activities Setting strategic direction for delivery aspects of technical programmes, taking a partnership approach with clients to accelerate and drive business growth through a portfolio of technology, capability, and service offerings. Develop a network of senior leaders across innovation, industry, professional services and allied organisations and networks. Line management of 3 "head of" level staff and wider responsibility for a department of approximately 40 people. Budget responsibilities, individual projects range from £10 to £100 million. Raise NCC's profile across this stakeholder landscape to ensure its capabilities and expertise are known and understood. Expand NCC's portfolio of innovative partnership constructs and commercial offerings; informed by latest external analysis, and market insight. Represent NCC on relevant business and industry initiatives and networks and inform organisational thought leadership. Work collaboratively with NCC Directors and teams to inform the development and delivery of impactful, targeted, and customer focused external sector campaigns that grow the business and expand its customer pipeline. Be committed to developing the talents of the wider organisation. Alongside leading day to day activities, this role will be central to driving forward high priority projects and securing the public and private sector funding needed to deliver them. What we're looking for in your application Experience working at Director level, or a very senior "head of" ready to make the move into directorship. In depth and excellent knowledge of emerging technologies relevant to the manufacturing / defence industries. Technology or digital transformation experience including having developed new target operating models and supported business culture change. Successful history overseeing large scale and complex technical projects. Defence or manufacturing industry experience, ideally both. Willingness and ability to undertake a high level of government security clearance. A track record of strong leadership, delivering through others in a matrix organisation and of developing high performing teams. Successful history running projects and good programme management skills, ideally in an Agile and Waterfall methods. Desirable: Experience of supporting companies to grow and scale through developing and or delivering business growth interventions. Desirable: Exposure to any of the following industries: Engineering, Aerospace, Marine, Nuclear, Space or Quantum. What we offer 12.5% employer pension contribution Private medical cover Flexible and hybrid working as standard Clear routes to grow your skills and influence A team that gets things done without the drama Not sure if it's a fit? Question on the salary or benefits? Happy to have a quick chat first, please reach out to or via LinkedIn. Know someone who might be right? Tag or share them with us. Why NCC? What we do We help manufacturers take on bigger challenges - whether that's building cleaner aircraft, scaling up offshore wind, or strengthening the UK's supply chains. We're here to deliver practical outcomes, not prototypes that sit on shelves. Who we work with We work across 16 sectors, from defence and energy to infrastructure and space. Some projects are with global tier 1s, others with small UK firms solving one specific problem - the works always varied, and always real. What it's like here We're not a startup. We're not a corporate. We're a national centre with the kit, time and people to do the job properly. The teams are focused, the thinking is sharp, and you'll be trusted to get on with it. Why this job matters This role isn't just internal support - it's part of how we deliver nationally important work. If we do our job right, the UK's manufacturers can do theirs better.
Principal Product Manager - Insurance and Asset Owners EMEA page is loaded Principal Product Manager - Insurance and Asset Owners EMEAlocations: London Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R11184We are seeking an Insurance and Asset Owner Product Leader for EMEA, who can establish a strategy and execute to drive growth in our core middle and back-office market ranging from Insurance to Pensions and Corporates. As a Product Lead, you will also play a critical role in scaling our products to address the needs of key industries and asset classes.This is an exceptional opportunity for a seasoned professional with experience building financial technology software who wishes to be a business and product leader alike. You will partner very closely with the Sales, Client Services and Operations leaders in EMEA to drive revenue growth and unit economics, support client success with increasing NPS/CSAT. You will also implement the high-level road map of new and existing product lines by collaborating with functional product leaders while also driving the EMEA specific product strategy.You will report to the Global Head of Product for Insurance and Asset Owners and will be responsible for identifying market opportunities, developing product strategy to address those opportunities, executing on product roadmap and supporting go-to-market (GTM) motions. Responsibilities: Conduct market analysis across front, middle and back-office (FBO) applications. Collaborate with sales and CS leaders to build a consensus on the market opportunity, competitive landscape, alternatives, and barriers to CW solutions adoption in the market. Assess Clearwater products fit by market and client segments and build a clear and differentiated product strategy with investment needs and growth projections. Document replacement grade functionality requirements. Build trust and confidence with current and prospective Customers. Be the voice of the customer and ensure there is alignment of asks from the customer with items on the roadmap. Develop a comprehensive EMEA product strategy and roadmap that is validated with clients and aligned with current CW functional product capabilities. Collaborate closely with engineering, marketing, sales and client delivery leaders to bring products to life that are intuitive, scalable Oversee execution of the roadmap by PMs and deliver concrete "wins" with each release. Drive thought leadership, champion product direction internally with senior leadership team, and externally to customers, analysts, and media. When needed, dive into details and write compelling product requirements documentation that meet customer demands in the market. Cultivate relationships with key strategic clients across multiple geographies, support executive forums, and help develop future revenue opportunities. Participate in Quarterly Business Review with senior leadership to monitor revenue, key business metrics and trends, manage budgets, and ensure product investments align with growth targets and customer needs. Partner laterally across the organization, establish and maintain outstanding communication, and build/maintain collaborative relationships at all levels. Stay abreast of competitive and market dynamics and apply insights to the CW product strategy and execution. Build and mentor a diverse, high-performing team if product managers focused on outcomes and excellence. What we look for: At least 15 years of experience in Investment management technologies and operations either at Insurance/Asset owner firm or technology provider, with a minimum of 5 years in leading a product. Experience as a practitioner or product creator for the business processes in multiple of these areas: investment accounting, regulatory reporting, compliance, performance attribution and risk analytics, trade operations, client reporting/EDM, EMEA specific asset pricing and valuations. Defendable opinion into the current EMEA investment management market such as growth areas, buyer, competition, budgets and client business drivers. You may be asked to present. Demonstrated ability to build new SaaS products and build a product business with revenues and growth. Deep familiarity with modern data, analytics, and trading technologies from data integration, and investment management systems landscape to front end reporting. Deep domain expertise in investment management, particularly in investment accounting, regulatory reporting, valuations, risk/performance and related areas Proven ability to manage complex programs, including execution, implementation, and influencing skills. Excellent communication and presentation skills, commitment to delivering superior internal and external customer experience. Bachelor's degree in finance, accounting, business, computer science, or other relevant technical discipline. Willingness to travel 25%-50% of the time across EMEA. Preferred Qualifications: CA/CPA or related certifications or an MBA from a top university Location: London Conversational knowledge of French or German What we offer: Business casual atmosphere Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise RSUs as well as employee stock purchase plan (discounted shares) Private medical and dental insurance Various social and volunteering opportunities, including volunteer time off to give back to the community Defined and undefined career pathways allowing you to grow your own way Work from anywhere 3 weeks out of the year An opportunity to revolutionize the investment industryStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Jan 09, 2026
Full time
Principal Product Manager - Insurance and Asset Owners EMEA page is loaded Principal Product Manager - Insurance and Asset Owners EMEAlocations: London Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R11184We are seeking an Insurance and Asset Owner Product Leader for EMEA, who can establish a strategy and execute to drive growth in our core middle and back-office market ranging from Insurance to Pensions and Corporates. As a Product Lead, you will also play a critical role in scaling our products to address the needs of key industries and asset classes.This is an exceptional opportunity for a seasoned professional with experience building financial technology software who wishes to be a business and product leader alike. You will partner very closely with the Sales, Client Services and Operations leaders in EMEA to drive revenue growth and unit economics, support client success with increasing NPS/CSAT. You will also implement the high-level road map of new and existing product lines by collaborating with functional product leaders while also driving the EMEA specific product strategy.You will report to the Global Head of Product for Insurance and Asset Owners and will be responsible for identifying market opportunities, developing product strategy to address those opportunities, executing on product roadmap and supporting go-to-market (GTM) motions. Responsibilities: Conduct market analysis across front, middle and back-office (FBO) applications. Collaborate with sales and CS leaders to build a consensus on the market opportunity, competitive landscape, alternatives, and barriers to CW solutions adoption in the market. Assess Clearwater products fit by market and client segments and build a clear and differentiated product strategy with investment needs and growth projections. Document replacement grade functionality requirements. Build trust and confidence with current and prospective Customers. Be the voice of the customer and ensure there is alignment of asks from the customer with items on the roadmap. Develop a comprehensive EMEA product strategy and roadmap that is validated with clients and aligned with current CW functional product capabilities. Collaborate closely with engineering, marketing, sales and client delivery leaders to bring products to life that are intuitive, scalable Oversee execution of the roadmap by PMs and deliver concrete "wins" with each release. Drive thought leadership, champion product direction internally with senior leadership team, and externally to customers, analysts, and media. When needed, dive into details and write compelling product requirements documentation that meet customer demands in the market. Cultivate relationships with key strategic clients across multiple geographies, support executive forums, and help develop future revenue opportunities. Participate in Quarterly Business Review with senior leadership to monitor revenue, key business metrics and trends, manage budgets, and ensure product investments align with growth targets and customer needs. Partner laterally across the organization, establish and maintain outstanding communication, and build/maintain collaborative relationships at all levels. Stay abreast of competitive and market dynamics and apply insights to the CW product strategy and execution. Build and mentor a diverse, high-performing team if product managers focused on outcomes and excellence. What we look for: At least 15 years of experience in Investment management technologies and operations either at Insurance/Asset owner firm or technology provider, with a minimum of 5 years in leading a product. Experience as a practitioner or product creator for the business processes in multiple of these areas: investment accounting, regulatory reporting, compliance, performance attribution and risk analytics, trade operations, client reporting/EDM, EMEA specific asset pricing and valuations. Defendable opinion into the current EMEA investment management market such as growth areas, buyer, competition, budgets and client business drivers. You may be asked to present. Demonstrated ability to build new SaaS products and build a product business with revenues and growth. Deep familiarity with modern data, analytics, and trading technologies from data integration, and investment management systems landscape to front end reporting. Deep domain expertise in investment management, particularly in investment accounting, regulatory reporting, valuations, risk/performance and related areas Proven ability to manage complex programs, including execution, implementation, and influencing skills. Excellent communication and presentation skills, commitment to delivering superior internal and external customer experience. Bachelor's degree in finance, accounting, business, computer science, or other relevant technical discipline. Willingness to travel 25%-50% of the time across EMEA. Preferred Qualifications: CA/CPA or related certifications or an MBA from a top university Location: London Conversational knowledge of French or German What we offer: Business casual atmosphere Team focused culture that promotes innovation and ownership Access cutting edge investment reporting technology and expertise RSUs as well as employee stock purchase plan (discounted shares) Private medical and dental insurance Various social and volunteering opportunities, including volunteer time off to give back to the community Defined and undefined career pathways allowing you to grow your own way Work from anywhere 3 weeks out of the year An opportunity to revolutionize the investment industryStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to still apply! You may be just what we're looking for.
Contract Delivery manager page is loaded Contract Delivery managerremote type: On-sitelocations: Hampshire, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ464341 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Contract Delivery Manager is a key role providing strategic and tactical operational leadership and direction on our retail contract in ReadingThe role will also be expected to support on strategic level initiatives to deliver ongoing continuous improvement and innovation measures within the contract and our supply chain.You will be client and results focused, understand the key inputs for your contract and ensure commitments are delivered with the right quality and in a timely fashion and without compromise Main Duties & Responsibilities Appropriate contract level oversight of the activities of business or technical support or operations. Working with delivery teams and dedicated engineering resource to resolve operational issues quickly ensuring that client SLA/KPI's are achieved. Demonstrate client obsession and work vigorously to earn and keep client trust. Full understanding of Contract SLA and KPI and delivers these whilst ensuring best practice. Sets contract level priorities for the delivery teams to ensure task completion; coordinates work activities with others. Builds Partnerships with Client and Colleagues through open transparent and timely communication. Operates as a customer care professional building exemplar client relationships and puts the client and the centre of decisions making. Ensure a professional image of Integral is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times. Manage relevant financial metrics / targets including invoicing WIP and debt management. Identify areas to improve financial and operational performance within the contracted services and supply chain - lead these change initiatives. Manage supply chain partners operating across the contract to ensure delivery levels are maintained and improvement initiatives are identified and implemented. Innovative management to meet changing business or operational circumstances. Manage action plans to implement any improvement initiatives. Have relentlessly high standards continually raising the bar and driving teams to deliver ensuring issues do not get sent down the line and that problems are fixed at source, so they stay fixed. Make decisions guided by policies, procedures and business plan. Understand Integral processes and business model. Use judgment to identify and resolve day-to-day technical and operational problems. Assist others in solving professional or technical problems Skills & Experience Industry relevant qualifications (Mechanical/Electrical/Building Fabric) Prior experience of retail sector contract delivery preferable Previous experience of developing operational plans for commercial contracts. High level of administration and organisational skills Computer literate Word, Excel, Outlook, Concept/Vixen Able to build positive relationships with Client in order to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships. Communicate using appropriate styles, methods and timings. Role Model enthusiasm and energy about their work and encourages others to do the same. Demonstrate resourcefulness when acquiring additional professional expertise. Use tact and diplomacy to exchange information and handle sensitive issues. Project a professional demeanour with colleagues, clients and their customers. Able to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance Able to understand the key financial, labour and material variables within budgets in order to maximise the return for the business. Excellent interpersonal, written and verbal communication skills Self-motivated and capable of working within a team environment Able to maintain an objective and positive focus through periods of high and sustained work pressure Location: On-site -Hampshire, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Jan 09, 2026
Full time
Contract Delivery manager page is loaded Contract Delivery managerremote type: On-sitelocations: Hampshire, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ464341 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Contract Delivery Manager is a key role providing strategic and tactical operational leadership and direction on our retail contract in ReadingThe role will also be expected to support on strategic level initiatives to deliver ongoing continuous improvement and innovation measures within the contract and our supply chain.You will be client and results focused, understand the key inputs for your contract and ensure commitments are delivered with the right quality and in a timely fashion and without compromise Main Duties & Responsibilities Appropriate contract level oversight of the activities of business or technical support or operations. Working with delivery teams and dedicated engineering resource to resolve operational issues quickly ensuring that client SLA/KPI's are achieved. Demonstrate client obsession and work vigorously to earn and keep client trust. Full understanding of Contract SLA and KPI and delivers these whilst ensuring best practice. Sets contract level priorities for the delivery teams to ensure task completion; coordinates work activities with others. Builds Partnerships with Client and Colleagues through open transparent and timely communication. Operates as a customer care professional building exemplar client relationships and puts the client and the centre of decisions making. Ensure a professional image of Integral is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted at all times. Manage relevant financial metrics / targets including invoicing WIP and debt management. Identify areas to improve financial and operational performance within the contracted services and supply chain - lead these change initiatives. Manage supply chain partners operating across the contract to ensure delivery levels are maintained and improvement initiatives are identified and implemented. Innovative management to meet changing business or operational circumstances. Manage action plans to implement any improvement initiatives. Have relentlessly high standards continually raising the bar and driving teams to deliver ensuring issues do not get sent down the line and that problems are fixed at source, so they stay fixed. Make decisions guided by policies, procedures and business plan. Understand Integral processes and business model. Use judgment to identify and resolve day-to-day technical and operational problems. Assist others in solving professional or technical problems Skills & Experience Industry relevant qualifications (Mechanical/Electrical/Building Fabric) Prior experience of retail sector contract delivery preferable Previous experience of developing operational plans for commercial contracts. High level of administration and organisational skills Computer literate Word, Excel, Outlook, Concept/Vixen Able to build positive relationships with Client in order to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships. Communicate using appropriate styles, methods and timings. Role Model enthusiasm and energy about their work and encourages others to do the same. Demonstrate resourcefulness when acquiring additional professional expertise. Use tact and diplomacy to exchange information and handle sensitive issues. Project a professional demeanour with colleagues, clients and their customers. Able to clearly communicate work tasks and win the commitment of others to achieving high levels of operational performance Able to understand the key financial, labour and material variables within budgets in order to maximise the return for the business. Excellent interpersonal, written and verbal communication skills Self-motivated and capable of working within a team environment Able to maintain an objective and positive focus through periods of high and sustained work pressure Location: On-site -Hampshire, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
About Faculty At Faculty, we transform organisational performance through safe, impactful and human-centric AI. With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy , and Fellows from our award winning Fellowship programme . Our expert team brings together leaders from across government, academia and global tech giants to solve the biggest challenges in applied AI. Should you join us, you'll have the chance to work with, and learn from, some of the brilliant minds who are bringing Frontier AI to the frontlines of the world. This is a new, senior-level position created due to rapid growth and increased demand. The ideal candidate will be an established technology leader with a strong background in AI and machine learning, particularly within the financial services sector. You will balance technical expertise with commercial and strategic leadership, driving the development and delivery of high-caliber AI solutions for our clients, which include banks, asset managers, insurers, and law firms. Your role will be to lead and mentor a team of world-class data scientists and machine learning engineers, and you will work with the business unit leadership to develop a differentiated technical vision for the business unit. What you'll do: Technical Leadership and Delivery Provide hands-on technical guidance for complex, high-priority projects (40% of your time). Lead the development and delivery of advanced AI solutions and ensure technical excellence across the business unit. Advise on solution architecture, advanced modelling and engineering best practices. Identify and implement new tools and processes to enhance delivery quality. Team Leadership and Strategy Define and champion the technical vision for our professional and financial services clients. Lead recruiting, team structure, and professional development for technical staff. Collaborate with the Business Unit Director on commercial strategy and project resourcing. Business Development Act as a technical authority in client meetings to secure and expand market opportunities. Create and share technical thought leadership through conferences, articles, and other media. Identify new market opportunities and technologies. Who we're looking for An experienced technology leader with a track record of successfully leading AI/ML strategy and project delivery. Strong understanding of MLOps, with experience deploying commercially valuable AI applications in financial services. Experience leading full-stack technology teams, with a solid grasp of systems architecture and engineering fundamentals. Knowledge of the financial services landscape, including commercial drivers and the ability to articulate how AI can accelerate business outcomes. Strong communication skills, with the ability to explain complex technical information to both internal and external stakeholders. A proven interest in and ability to mentor and develop team members. A pragmatic and outcome-focused mindset, balancing big-picture strategy with real-world execution. What we can offer you: The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. Faculty is the professional challenge of a lifetime. You'll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you'll learn something new from everyone you meet.
Jan 09, 2026
Full time
About Faculty At Faculty, we transform organisational performance through safe, impactful and human-centric AI. With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy , and Fellows from our award winning Fellowship programme . Our expert team brings together leaders from across government, academia and global tech giants to solve the biggest challenges in applied AI. Should you join us, you'll have the chance to work with, and learn from, some of the brilliant minds who are bringing Frontier AI to the frontlines of the world. This is a new, senior-level position created due to rapid growth and increased demand. The ideal candidate will be an established technology leader with a strong background in AI and machine learning, particularly within the financial services sector. You will balance technical expertise with commercial and strategic leadership, driving the development and delivery of high-caliber AI solutions for our clients, which include banks, asset managers, insurers, and law firms. Your role will be to lead and mentor a team of world-class data scientists and machine learning engineers, and you will work with the business unit leadership to develop a differentiated technical vision for the business unit. What you'll do: Technical Leadership and Delivery Provide hands-on technical guidance for complex, high-priority projects (40% of your time). Lead the development and delivery of advanced AI solutions and ensure technical excellence across the business unit. Advise on solution architecture, advanced modelling and engineering best practices. Identify and implement new tools and processes to enhance delivery quality. Team Leadership and Strategy Define and champion the technical vision for our professional and financial services clients. Lead recruiting, team structure, and professional development for technical staff. Collaborate with the Business Unit Director on commercial strategy and project resourcing. Business Development Act as a technical authority in client meetings to secure and expand market opportunities. Create and share technical thought leadership through conferences, articles, and other media. Identify new market opportunities and technologies. Who we're looking for An experienced technology leader with a track record of successfully leading AI/ML strategy and project delivery. Strong understanding of MLOps, with experience deploying commercially valuable AI applications in financial services. Experience leading full-stack technology teams, with a solid grasp of systems architecture and engineering fundamentals. Knowledge of the financial services landscape, including commercial drivers and the ability to articulate how AI can accelerate business outcomes. Strong communication skills, with the ability to explain complex technical information to both internal and external stakeholders. A proven interest in and ability to mentor and develop team members. A pragmatic and outcome-focused mindset, balancing big-picture strategy with real-world execution. What we can offer you: The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. Faculty is the professional challenge of a lifetime. You'll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you'll learn something new from everyone you meet.
Bondsmith is a fast growing digital cash savings platform focused on helping customers make the most of their money by offering access to a wide range of savings products. We work with financial institutions like wealth managers, fintechs, banks, and advisors, providing them with tools to get better returns on cash, engage more effectively with clients, and simplify their operations. Our goal is to help savers get the most out of their cash. At Bondsmith, our core values are rapid and continuous improvement, delivering good customer outcomes, and taking end to end ownership. Our team is made up of experienced professionals who are passionate about delivering excellent service and finding new ways to solve challenges in financial services. Joining us means working in a fast-paced environment where you will be making an impact on the financial lives of thousands of savers. We're regulated by the Financial Conduct Authority in the UK. The Role As a Product Owner at Bondsmith, you'll be the bridge between business objectives and technical execution for our savings platform. You'll own the product backlog, translate high-level business goals into actionable requirements, and work closely with engineers, designers, and partners to deliver impactful features. Your work will ensure the platform continues to scale efficiently, delight users, and unlock new opportunities across our embedded finance ecosystem. Key Responsibilities Own and manage the product backlog -write detailed user stories, acceptance criteria, and technical requirements. Collaborate with engineering, design, operations, and compliance teams to deliver features on time and within scope. Translate complex financial and regulatory needs into clear, testable requirements. Support project planning and sprint execution to ensure smooth delivery cycles. Gather and prioritise feedback from internal and external stakeholders. Conduct market and user research to validate requirements and support product decisions. Work closely with the Head of Product to align backlog priorities with the product roadmap. Track progress, identify delivery risks, and maintain clear communication across teams. Requirements 3+ years of experience as a Product Owner, Business Analyst, or similar role. Strong understanding ofAPIs, banking infrastructure, or embedded finance. Excellent requirements writing, project management, and communication skills. Analytical mindset with a focus on delivering measurable impact. Familiarity with savings or wealth products is a plus. Experience using tools such as Jira, Notion, or equivalent for backlog and sprint management. Salary range Why Join Bondsmith? Bondsmith is a fintech success story in the making. We're a small, focused team delivering real value to major enterprise clients, and the demand for what we're building continues to grow. As an early joiner, you'll have the rare opportunity to make a meaningful impact, shape the future of our products, and grow alongside the company. If you're excited by high-growth environments and want your work to matter, Bondsmith is the place to be. Company Benefits Competitive salary Hybrid working (average of 3 days a week expected in office) Share scheme participation All the right equipment to make sure you're working at your best Deliveroo for working late in the office Create a Job Alert Interested in building your career at Bondsmith? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
Jan 09, 2026
Full time
Bondsmith is a fast growing digital cash savings platform focused on helping customers make the most of their money by offering access to a wide range of savings products. We work with financial institutions like wealth managers, fintechs, banks, and advisors, providing them with tools to get better returns on cash, engage more effectively with clients, and simplify their operations. Our goal is to help savers get the most out of their cash. At Bondsmith, our core values are rapid and continuous improvement, delivering good customer outcomes, and taking end to end ownership. Our team is made up of experienced professionals who are passionate about delivering excellent service and finding new ways to solve challenges in financial services. Joining us means working in a fast-paced environment where you will be making an impact on the financial lives of thousands of savers. We're regulated by the Financial Conduct Authority in the UK. The Role As a Product Owner at Bondsmith, you'll be the bridge between business objectives and technical execution for our savings platform. You'll own the product backlog, translate high-level business goals into actionable requirements, and work closely with engineers, designers, and partners to deliver impactful features. Your work will ensure the platform continues to scale efficiently, delight users, and unlock new opportunities across our embedded finance ecosystem. Key Responsibilities Own and manage the product backlog -write detailed user stories, acceptance criteria, and technical requirements. Collaborate with engineering, design, operations, and compliance teams to deliver features on time and within scope. Translate complex financial and regulatory needs into clear, testable requirements. Support project planning and sprint execution to ensure smooth delivery cycles. Gather and prioritise feedback from internal and external stakeholders. Conduct market and user research to validate requirements and support product decisions. Work closely with the Head of Product to align backlog priorities with the product roadmap. Track progress, identify delivery risks, and maintain clear communication across teams. Requirements 3+ years of experience as a Product Owner, Business Analyst, or similar role. Strong understanding ofAPIs, banking infrastructure, or embedded finance. Excellent requirements writing, project management, and communication skills. Analytical mindset with a focus on delivering measurable impact. Familiarity with savings or wealth products is a plus. Experience using tools such as Jira, Notion, or equivalent for backlog and sprint management. Salary range Why Join Bondsmith? Bondsmith is a fintech success story in the making. We're a small, focused team delivering real value to major enterprise clients, and the demand for what we're building continues to grow. As an early joiner, you'll have the rare opportunity to make a meaningful impact, shape the future of our products, and grow alongside the company. If you're excited by high-growth environments and want your work to matter, Bondsmith is the place to be. Company Benefits Competitive salary Hybrid working (average of 3 days a week expected in office) Share scheme participation All the right equipment to make sure you're working at your best Deliveroo for working late in the office Create a Job Alert Interested in building your career at Bondsmith? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Please note: This position requires the flexibility to travel to the London office 3 days a week. Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits,
Jan 09, 2026
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Please note: This position requires the flexibility to travel to the London office 3 days a week. Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits,
