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We're seeking an experienced immediately available HR Business Partner to lead the people focused elements of multiple acquisitions. This is a fixed term contract until the end of 2026. In this role, you'll guide newly acquired teams through a smooth transition by delivering HR due diligence, managing TUPE processes, and driving post acquisition integration across culture, organisational design, reward and policies. Working closely with senior leaders, you'll assess organisational structures, identify risks, and shape integration plans that align expectations and deliver a positive colleague experience. You'll become a trusted advisor across both the existing business and acquired organisations, providing clear updates, insights and recommendations throughout the process. You'll take ownership of harmonising contracts and benefits, overseeing consultation activity, and ensuring all legal and compliance requirements are met. Continuous improvement is also important in this role, and you'll contribute to developing M&A playbooks and refining integration frameworks based on lessons learned. You'll bring strong HRBP experience gained within private sector environments undergoing change, transformation or acquisition. A solid understanding of UK employment law and TUPE is essential, along with the ability to manage multiple workstreams and influence senior stakeholders. Experience in organisational design, cultural integration and project delivery will be key to your success. CIPD Level 7 is desirable but not required. This is a hybrid position and will involve limited travel to UK sites including a couple of days a month at the head office in Herefordshire. The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.

The Space Rangers team are recruiting a HR Manager to join a London based Game Studio! Location: London (on-site) ABOUT THE ROLE: Reporting to the VP of People, the HR Manager is the most senior HR practitioner in the studio. You'll play a central role in supporting the people who make our games. From helping managers navigate tricky situations to making sure our processes are clear, fair, and easy to work with, you'll help ensure the studio runs in a way that supports both our teams and the work they do. This is a hands on generalist role with significant autonomy. You'll work closely with studio leadership and the VP of People to ensure HR practices are practical, supportive, and continue to evolve as the studio grows. Our studio environment is informal, collaborative, and fast moving. Success in this role requires someone who is comfortable navigating ambiguity, exercising sound judgement, and building trusted relationships across the studio rather than relying on heavy process or large HR structures. This role focuses on delivering strong day to day HR support for the studio, while helping evolve our people practices over time. WHAT YOU'LL DO: Own day to day HR delivery - Lead the delivery of core HR activity across the studio, including employee relations, performance management, onboarding and off boarding, and development initiatives. Partner with studio leadership - Act as a trusted advisor to the leadership team, providing pragmatic advice and guidance on people decisions. Lead employee relations matters - Handle employee relations issues with sound judgement and empathy, escalating complex or high risk cases where appropriate. Support and coach managers - Equip people leaders with the confidence and tools to manage their teams effectively, including feedback, performance conversations, and difficult situations. Deliver company wide People processes - Support the delivery of key HR and reward processes, ensuring they are applied clearly, fairly, and consistently across the studio. Maintain compliance and sound practice - Ensure HR policies and processes remain aligned with UK employment law and good practice. Improve how we work - Identify opportunities to improve HR processes, documentation, and ways of working as the studio continues to evolve. Support studio culture and engagement - Help maintain a collaborative, supportive working environment where teams can do their best work. WHAT WE VALUE: CIPD Level 5 or 7 qualification, or equivalent professional experience. Strong experience in a senior HR generalist role with responsibility across the employee lifecycle. Proven experience managing employee relations matters with sound judgement and a solid understanding of UK employment law. Experience advising and coaching managers on people management, performance, and difficult conversations. Experience supporting teams in a smaller, fast moving, or project driven environment where pragmatism and strong working relationships matter more than heavy processes A practical, solutions focused approach and the ability to build trust and credibility across different levels of the studio. WHAT WE CAN OFFER: Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including: Enhanced Private Pension Scheme Private Medical Insurance Group Life Assurance Competitive holiday + studio wide closures in summer and winter Gym Membership Allowance Free Eye Tests Free on site parking Electric Car Scheme Season Ticket Loans A FRIENDLY NOTE FROM THE RECRUITMENT TEAM: Let us do the work for you: Even if your profile isn't an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities.

Nelson Rd 4440 Nelson Rd Lake Charles, LA 70605, USA Description Location: On site at location listed in job posting Summary Provides full-service banking to high-net-worth individuals. Manages the basic to moderately complex accounts. Essential Duties and Responsibilities Develops new relationships through calling on targeted potential clients; uncovers prospect needs for products and services and recommends solutions; develops sales plans and strategies; finalizes and helps structure and close deals with high close rate; answers questions. Cross-sells retail and trust services such as credit cards, personal trusts, and investment, financial, and estate planning services. Acts as a financial advisor by educating the customer about financial strategies (e.g. Financial planning, investments, insurance, credit, market trends) based on customer profile and financial plan, and matching customer needs with appropriate products and services. Monitors customer information/products, financial plan and market trends to identify new customer needs and opportunities to deliver further customer value. Builds and maintains a portfolio mix of targeted high value and high potential clients. Performs all other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: Bachelor (4-year college) degree and 6-8 years of experience or equivalent combination of education and experience About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave 401(k) with 6% match More Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

About the Role As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders. You'll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success. About the Team Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. You Will Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services. Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization. Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long term strategic partner. Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities. Exceed on the position's sales target and role based KPIs - the role's primary focus will be on generating and closing new opportunities across your geographical territory. Drive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net new opportunities and expanding existing relationships. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products. Analyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones' offerings. Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract. Contribute to thought leadership and client education through events, briefings, and strategic workshops. Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs. Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM system. Other activities, tactics and behaviours as directed by management. You Have Demonstrable experience of quota carrying in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis space. Proven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions. Demonstrated ability to navigate strategic accounts, identify key decision makers, and build influence at the executive level. Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN. A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success. Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences. Regional experience and cultural fluency across relevant markets. Business level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30 %>. Our Benefits Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well being Support & Fitness Programs Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategorySalesJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Defence team is seeking a senior, strategic, and mission-driven sales person to drive the future direction and growth of our business across the UK Defence landscape.This role demands a proactive person capable of aligning the world-leading Salesforce platform to the complex challenges of the Defence Industry The successful candidate will be a recognised expert and executive advisor, translating critical mandates-such as the Digital Backbone, Data-Driven Defence, and the shift toward Multi-Domain Integration-into tangible mission value.We are committed to supporting those who protect the nation, from frontline personnel to logistics and procurement specialists, by delivering enhanced situational awareness and operational efficiency. If you thrive in a high-stakes, collaborative environment and want to work with the world's leading technology team to secure the UK's future, we encourage you to apply.Our Enterprise Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realise value from their Salesforce investments.You will use your skills to develop opportunities, through both warm leads and whitespace prospecting. Responsibilities: Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts Develop and drive the overall long-term strategy for the account, aligned with customer business objectives Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc. Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days. Share Salesforce value proposition for existing and/or new customers Drive growth within an existing assigned account Required Skills and Qualifications: Demonstrated Success of quota carrying, technology solution-based direct sales experience. Account Planning Strategies : Create account plans to retain and grow ACV (Actual Contract Value) with existing accounts with a focus on upsell, and cross-sell. Research and Discovery : Uncover customers' current processes, business objectives, and strategic goals based on customer discovery, use cases, and value hypotheses. Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions. Customer Communication : Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Slack, Google Slides, Zoom). Resource Application : Continuously runs toward results using the full capabilities of available resources and tools. Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success. Preferred Skills and Qualifications: Excellent interpersonal and communications skills. Sales Methodology education. Ability to develop cases and service requirements, while crafting and leading strategic alliances. Ability to thrive in a fast-paced environment. Track record of consistently achieving or surpassing quota. Ability to work with multiple internal teams, govern, inspire, and leverage resources to align with account objectives. Experience will be evaluated based on alignment with the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About the Role As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders. You'll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success. About the Team Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. You Will Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services. Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization. Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long term strategic partner. Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities. Exceed on the position's sales target and role based KPIs - the role's primary focus will be on generating and closing new opportunities across your geographical territory. Drive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net new opportunities and expanding existing relationships. Contribute to or lead the writing of any proposal, statement of work or technical document relating to the products. Analyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones' offerings. Participate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contract. Contribute to thought leadership and client education through events, briefings, and strategic workshops. Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs. Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM system. Other activities, tactics and behaviours as directed by management. You Have Demonstrable experience of quota carrying in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis space. Proven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions. Demonstrated ability to navigate strategic accounts, identify key decision makers, and build influence at the executive level. Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN. A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success. Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences. Regional experience and cultural fluency across relevant markets. Business level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30 %>. Our Benefits Comprehensive Insurance & Retirement plans Paid Time Off and Leaves Education Benefits Family Care Benefits Career Growth Programs Access to Dow Jones Products Employee Referral Program Employee Well being Support & Fitness Programs Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Career Opportunities: Principal Sales Manager - Logistics Reply (11142) Requisition ID11142-Posted - Years of Experience (2) -Consulting- Where (1) Logistics Reply is the Reply Group company that specialises in supply chain software. Its solutions are based around LEA ('Logistics Execution Architecture'), the world's most advanced Supply Chain platform - which uniquely utilises cloud-based 'microservices' to offer a bespoke suite of software solutions that are designed to bridge the gap between real-world operations, and the need to provide real-time visibility across all stages of the supply chain: from Manufacturer to Warehouse/DC, through to Retail Store/Customer Delivery. Top brands and suppliers across Fashion, Food, General Merchandise, 3PL's and Manufacturing choose LEA as it is specifically designed to be agile, flexible, quickly adaptable and configurable to their individual requirements - whilst complementing their existing systems frameworks. Role Overview: As a Principal Sales Manager, you will report directly to the UK Sales Director and play a key role in driving new business growth within the Sales Practice. You will manage assigned leads, identify new opportunities, and build strong client relationships, working closely with colleagues to deliver tailored solutions. Engaging with prospective clients, you will understand their needs, present compelling value propositions, and guide them through the complete sales cycle. Collaborating with Pre-Sales and Engagement Management teams, you will position Logistics Reply's solutions to align with customer objectives and showcase the benefits of the LEA Reply platform. The role also involves maintaining long term client relationships, supporting solution adoption, and identifying upselling opportunities. Responsibilities: Identify and engage new prospects to generate leads and expand the customer base through multiple channels. Develop and implement tailored sales strategies that clearly communicate the value of LEA Reply for warehouse, store, and supply chain operations. Build and nurture trusted relationships with both prospects and existing clients by understanding their challenges and delivering appropriate solutions. Manage the entire sales cycle, from initial engagement and proposal development to contract negotiation and closing. Collaborate closely with internal teams, including Pre Sales, Technical Teams, and Consulting, to ensure solutions align with client requirements. Identify opportunities for upselling and business expansion within existing accounts. Maintain thorough records of sales activities, client interactions, and pipeline progress. About the Candidate: Possesses at least a Bachelor's degree in a relevant field. Recognised expertise in industry, solutions, or technology with 7-12 years' experience in the market. Proven ability to engage confidently with senior stakeholders, including C-level executives, as a trusted advisor for supply chain transformation. Skilled at translating complex business challenges into clear solution strategies in collaboration with Pre Sales, Consulting, and Product teams. Experience in leading and closing complex sales engagements, from discovery through proposal, negotiation, and contract close. Ability to develop enterprise relationships and conduct structured operational requirements analysis with senior supply chain stakeholders. Demonstrated success in value led solution positioning, business case development, and executive level proposal presentation. Deep understanding of warehouse and distribution centre operations, WMS capabilities, and operational challenges in wholesale, retail, and logistics. Strong technical knowledge of SaaS architecture, cloud delivery models, and system integration approaches (e.g., ERP, automation, third-party logistics). Experience mentoring sales colleagues, sharing best practices, and contributing to refining go to market messaging and identifying new market opportunities. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any reasonable adjustments you may need.

Job Description B2B Customer Service Practitioner, Song Service L7 London. Manchester, Edinburgh Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers - across the B2B landscape The Service practice sits within our Song business. We work across Financial Services, Health & Public Sector and Communications Media and Technology clients. In Service, we help our clients define, plan and deliver changes that impact end customers and the front-office. As part of the Song Service team, you will: Be at the forefront of the industry to create, own and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises Work with famous brands and household names - no worrying about how to explain what you do to your family again! Support clients to define a customer-first mindset, helping them shape their business and operating models Redefine customer journeys and personalise interactions to create significant and consistent experiences Be at the forefront of physical and digital engagement models to give their customers a seamless service model Re-invent the customer 'ecosystem' as products / services spread across organisations Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions Understand how to shape and deliver transformational solutions for clients who are looking to better understand their customers and how they engage with their products and services Deepen your practitioner knowledge in areas such as Agentic AI and human-centred design Shape and help deliver integrations of cloud-based AI-powered customer platforms (e.g. Salesforce, Microsoft Dynamics, ServiceNow, AWS) Work with and learn from high-performing individuals across Accenture's Global Network with varied specialisations who are passionate about helping organisations champion the customer You'll learn, grow and advance in an innovative culture that thrives with shared success and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of specialists, this is the role for you. In this role your responsibilities will be to: Lead high-performing teams and hold critical roles in large-scale transformational programmes for clients Spend most of your time working on client projects and/or sites, delivering a project, and working alongside Song Service Leadership to broaden our client base and delivery scope Become a trusted advisor and build meaningful relationships with senior client leadership Design and deliver compelling customer propositions Provide line management to more junior team members Lead clients through the design and adoption of AI powered experiences, connecting strategy, data, technology, and creative execution. Work with Accenture teams to bring innovative solutions and new ideas to our clients to challenge their existing ways of working and strengthen Accenture's brand and position Collaborate globally with Accenture's Global Network to add further value and enhance delivery Contribute to the Service Practice with extracurricular activities, including developing Thought Leadership Undergo regular training to remain at the forefront of emerging trends and technologies Qualification Experience Required The most important thing for us is that you display the right attitude. We would like you to actively contribute to our community and clients as practitioners, think logically and analytically to solve problems and engage others. We want you to be driven to develop yourself and others, as well as having a 'big picture' understanding of customer service trends. As well as the above, you should have strong experience/expertise in one or more of the following areas: Content 'Multi-channel' experience of future-state B2B customer propositions, covering service across various channels (e.g. online, telephony, app, portal etc.) Working understanding of how CX can drive business value and ability to build and deliver a C Suite value narrative Advanced B2B CX Measurement including Customer Lifetime Value (CLV), value based segmentation, and Customer Success models B2B Service Operations capabilities, spanning people, process, and systems Defining B2B customer service strategies, leveraging cloud platforms Defining new propositions / business models for B2B engagements Delivery Ability to operate at all stages of a project/programme lifecycle, from proposal through to full programme delivery and experience managing risks and working with senior stakeholders Experience owning end to end workstreams, managing project timelines and resource, ensuring project milestones are met. Ensures all appropriate reporting is in place. Understanding of Agile techniques and frameworks and experience in leading Agile teams to drive value for customers and improve business performance Ability to translate business challenges into AI enabled solutions that improve service performance, automate key workflows, and enhance both agent and customer experience. Skills & Industry Experience Possess strong analytical, problem solving skills and be able to utilise continuous improvement techniques Strong interpersonal skills, with the ability to influence senior stakeholders Strong leadership skills, with proven experience in providing line management and performance management for more junior team members Experience with the delivery of B2B Customer Service across segments (SOHO, SMB, Mid Market, Enterprise) Experience with the deal economics of selling/delivering professional services work Experience in one or more of the following industries: Financial Services, Health and Public Sector and Communications Media & Tech Set yourself apart: Experience working on B2B customer strategy or in B2B clients / programmes Experience in owning and managing business outcomes Be certified in a major B2B customer platform (e.g. Salesforce, ServiceNow, AWS, etc) Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .

Employment Solicitor Senior / Managing Associate Leading National Law Firm - Oxford 5+ PQE A strong opportunity has arisen for an experienced Employment Solicitor to join a well established national law firm as a Senior or Managing Associate within their growing employment team. The Firm This firm has a strong national reputation and a highly regarded employment practice recognised in leading legal directories. The team advises a broad client base including large corporates, PLCs, and fast growing businesses across a wide range of sectors. The practice is known for providing commercially focused and pragmatic advice to senior management teams, HR professionals and boards. The team works collaboratively across multiple offices and has built a reputation for delivering practical solutions on complex workplace issues. The firm also has a strong internal culture with a focus on collaboration, diversity and professional development, and continues to invest in the growth of its employment practice. The Role You will join a busy and expanding employment team advising employer clients on a wide range of contentious and non contentious employment matters. The role will involve managing your own caseload while also supporting partners on complex and strategic matters. The team works closely with corporate, commercial and regulatory colleagues, providing exposure to a wide range of high quality work. Typical matters will include advising on: Disciplinary and grievance processes Unfair dismissal and discrimination claims TUPE and business transfers Redundancies and restructures Whistleblowing issues Strategic employment advice to senior management and HR teams There will also be opportunities to contribute to business development initiatives and play an active role in the continued growth of the team. The Requirements The successful candidate will be a qualified solicitor with approximately 5+ years PQE in employment law, gained within a recognised employment practice. You should be confident managing employment tribunal matters and providing day to day advisory support to employer clients. Strong communication skills and a commercial approach to problem solving will be important. This opportunity would suit a lawyer looking to take the next step in their career within a supportive national platform that offers high quality work and genuine progression opportunities. Lunaria Partners are advertising this Employment Solicitor role on behalf of our client. We strive to respond to all applications but due to the volume received this is not always possible. If you have not heard from us within 7 days your application has unfortunately been unsuccessful on this occasion.