Your New Company You'll be joining a well-established organisation undergoing team changes, where you'll play a key role in maintaining HR operations and supporting managers across a range of HR activities. Your New Role This is a varied HR generalist position, including: Recruitment Employee Relations Project Work What You'll Need to Succeed Strong HR generalist experience Confident handling ER casework and recruitment processes Ability to work fully office-based Excellent communication and organisational skills What You'll Get in Return Opportunity to make an impact during a key transition period Competitive hourly rate Potential for project involvement Start Date: January (earlier start considered on a case-by-case basis) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dec 12, 2025
Full time
Your New Company You'll be joining a well-established organisation undergoing team changes, where you'll play a key role in maintaining HR operations and supporting managers across a range of HR activities. Your New Role This is a varied HR generalist position, including: Recruitment Employee Relations Project Work What You'll Need to Succeed Strong HR generalist experience Confident handling ER casework and recruitment processes Ability to work fully office-based Excellent communication and organisational skills What You'll Get in Return Opportunity to make an impact during a key transition period Competitive hourly rate Potential for project involvement Start Date: January (earlier start considered on a case-by-case basis) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Clear Junction is a global payments company licensed and regulated by the FCA in the UK. It offers regulated end-to-end payment solutions based on proprietary in-house technology. The company's infrastructure is designed to meet the growing needs of global financial companies. Founded in 2016, Clear Junction has seen double digit growth year over year, with over 130 fintech professionals now based across the UK and mainland Europe. As the fastest growing, founder led, privately owned business in the UK, Clear Junction is ranked number one in the FEBE Growth 100 list. We have also recently been named one of the fastest growing privately held companies in The Sunday Times 100 List. We are seeking an experienced and proactive Head of HR, reporting to the CEO. As Head of HR, you will play a strategic and hands on role in delivering exceptional HR service across the employee lifecycle. You will act as a trusted advisor to managers, driving best in class recruitment, employee relations, performance management, learning & development, and HR systems processes. You will work closely with stakeholders to align business objectives with people solutions, enabling the company to grow and thrive. This is a six month FTC. The job responsibilities include, but are not limited to, the following: Managing and controlling all aspects of the HR function Talent strategy, develop, implement and update a comprehensive approach to attract, onboard, develop, and retain high performers whilst ensuring that the people plan aligns with the strategic objectives Performance management, develop, implement and update the global program for evaluating performance and providing feedback Design, implement and update the learning and development strategy which supports all CJ employees Design, implement and update a clear engagement and communication framework across teams in different time zones Play a key role in the implementation of the compensation framework and reward strategy, as well as compensation plans, in collaboration with the Group CEO, Group CFO and other department heads Ensure the proper application of employment legislation Ensure compliance with the headcount and compensation budgets of the departments of CJ, as directed by the Group CFO Scope and manage the implementation and enhancement of people platforms to enable automation of HR management and improved employee experience Coach and advise company management to develop themselves and their teams for improved performance and engagement Monitor interpersonal dynamics within CJ to identify potential conflicts. Proactively contribute to conflict resolution by providing guidance and support. Take ownership of escalated cases as agreed with the Group CEO. Manage the implementation of PIPs and handle cases involving ACAS/Employment Tribunal proceedings when required. Ensure diversity and inclusion, engagement, and well being are at the centre of everything we do Collaborate with external consultants and trainers Manage and grow the HR function as the business scales Develop, implement and monitor adherence to HR related policies and procedures Maintain knowledge of trends, best practices, regulatory changes and new technologies in HR, talent management, and employment law Administer HR activities Deal with grievances and violations, invoking disciplinary action when required (subject to the approval of the group CEO) Key Requirements Proven experience in a similar role Strong expertise in recruitment, employee relations, performance management, and HR systems. Experience in partnering with senior leaders and influencing business decisions. Solid knowledge of employment legislation and HR best practices. Proficiency in HR systems (e.g., HiBob, Zinc, ATS platforms) and Microsoft Office Suite. Excellent interpersonal, problem solving, and coaching skills. Ability to work independently, prioritise tasks, and manage multiple projects simultaneously. Experience in a scaling business or within the fintech/financial services industry Access to the company bonus scheme. 25 days holiday (plus bank holidays) Life assurance of 4 x salary, plus critical illness protection Private medical after probation period Hybrid Working Work in a friendly, growing team
Dec 12, 2025
Full time
Clear Junction is a global payments company licensed and regulated by the FCA in the UK. It offers regulated end-to-end payment solutions based on proprietary in-house technology. The company's infrastructure is designed to meet the growing needs of global financial companies. Founded in 2016, Clear Junction has seen double digit growth year over year, with over 130 fintech professionals now based across the UK and mainland Europe. As the fastest growing, founder led, privately owned business in the UK, Clear Junction is ranked number one in the FEBE Growth 100 list. We have also recently been named one of the fastest growing privately held companies in The Sunday Times 100 List. We are seeking an experienced and proactive Head of HR, reporting to the CEO. As Head of HR, you will play a strategic and hands on role in delivering exceptional HR service across the employee lifecycle. You will act as a trusted advisor to managers, driving best in class recruitment, employee relations, performance management, learning & development, and HR systems processes. You will work closely with stakeholders to align business objectives with people solutions, enabling the company to grow and thrive. This is a six month FTC. The job responsibilities include, but are not limited to, the following: Managing and controlling all aspects of the HR function Talent strategy, develop, implement and update a comprehensive approach to attract, onboard, develop, and retain high performers whilst ensuring that the people plan aligns with the strategic objectives Performance management, develop, implement and update the global program for evaluating performance and providing feedback Design, implement and update the learning and development strategy which supports all CJ employees Design, implement and update a clear engagement and communication framework across teams in different time zones Play a key role in the implementation of the compensation framework and reward strategy, as well as compensation plans, in collaboration with the Group CEO, Group CFO and other department heads Ensure the proper application of employment legislation Ensure compliance with the headcount and compensation budgets of the departments of CJ, as directed by the Group CFO Scope and manage the implementation and enhancement of people platforms to enable automation of HR management and improved employee experience Coach and advise company management to develop themselves and their teams for improved performance and engagement Monitor interpersonal dynamics within CJ to identify potential conflicts. Proactively contribute to conflict resolution by providing guidance and support. Take ownership of escalated cases as agreed with the Group CEO. Manage the implementation of PIPs and handle cases involving ACAS/Employment Tribunal proceedings when required. Ensure diversity and inclusion, engagement, and well being are at the centre of everything we do Collaborate with external consultants and trainers Manage and grow the HR function as the business scales Develop, implement and monitor adherence to HR related policies and procedures Maintain knowledge of trends, best practices, regulatory changes and new technologies in HR, talent management, and employment law Administer HR activities Deal with grievances and violations, invoking disciplinary action when required (subject to the approval of the group CEO) Key Requirements Proven experience in a similar role Strong expertise in recruitment, employee relations, performance management, and HR systems. Experience in partnering with senior leaders and influencing business decisions. Solid knowledge of employment legislation and HR best practices. Proficiency in HR systems (e.g., HiBob, Zinc, ATS platforms) and Microsoft Office Suite. Excellent interpersonal, problem solving, and coaching skills. Ability to work independently, prioritise tasks, and manage multiple projects simultaneously. Experience in a scaling business or within the fintech/financial services industry Access to the company bonus scheme. 25 days holiday (plus bank holidays) Life assurance of 4 x salary, plus critical illness protection Private medical after probation period Hybrid Working Work in a friendly, growing team
Holiday Home Sales Advisor - salary £27,500 with on target earnings of £75,000 Skipsea Sands Holiday Park Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at . PandoLogic.
Dec 12, 2025
Full time
Holiday Home Sales Advisor - salary £27,500 with on target earnings of £75,000 Skipsea Sands Holiday Park Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at . PandoLogic.
Filtronic is a leading designer and manufacturer of high-performance radio frequency (RF), microwave, and millimetre-wave (mmWave) subsystems, specialising in mission-critical communication networks. Since 1977, we have built a strong reputation as trusted partners to global technology leaders across the telecommunications infrastructure, aerospace and defence, space, and critical communications sectors. Our legacy of innovation and engineering excellence has positioned us at the forefront of advanced connectivity solutions worldwide, and we continue to grow as we deliver cutting-edge technology for some of the most exciting programmes in the industry. We are an AIM listed plc, on a rapid growth trajectory, recently named Business of the Year at the North East Business Awards and winner of Best Technology Award at the AIM Awards 2025. With record revenues ( 56.3M FY 2025), landmark space and defence contracts, and a clear roadmap for innovation, this is the moment for exceptionally talented people to join us on our exciting journey. Requirements Health & Safety Conduct regular site inspections, risk assessments, and safety audits to identify and mitigate potential hazards across our manufacturing facilities, ensuring compliance with UK legislation Ensure that any reportable injuries or incidents are reported to the appropriate authorities (for example, HSE under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) Develop, implement, and maintain health and safety policies and procedures in compliance with current UK legislation and industry best practices Deliver engaging safety training sessions and inductions for employees and contractors including fire safety drills. Investigate incidents, accidents and near misses, produce detailed reports, identify root cause and implement corrective actions to prevent recurrence Maintain accurate records of inspections, safety documentation, and training compliance Monitor and ensure proper use of personal protective equipment (PPE) and safety equipment Liaise with regulatory bodies and manage relationship with external health and safety organisations and consultants Support the achievement and maintenance of relevant ISO certifications Facilities Oversea the day-to-day operation and maintenance of building infrastructure, equipment, and systems Coordinate with contractors and suppliers for maintenance, repairs, and facility improvements Manage planned preventative maintenance (PPM) schedules for critical building systems including HVAC, electrical, fire alarms, and mechanical systems Ensure facilities meet operational requirements to support our manufacturing operations Monitor and control facilities related costs and budgets Support space planning and workplace layout optimisation Manage waste disposal and environmental compliance activities Essential requirements: NEBOSH National General Certificate or equivalent qualification Working knowledge of ISO 45001, ISO 9001 and ISO 14001 management systems Proven experience of working within a similar role within manufacturing and engineering sectors Proven experience of responding to urgent maintenance issues and manage emergency procedures effectively Strong working knowledge of current UK health and safety legislation, regulations and best practices Excellent communication skills and able to influence outcomes and engage colleagues at all levels Confident and competent in conducting risk assessments and implementing control measures Managing relationships with external contractors, including tendering for services (for example cleaning, security), negotiating contracts, approving RAMS (risk assessment method statement), issuing permits to work and supervising their work Strong organisational and time management skills and able to evidence successfully managing multiple projects with competing priorities to deliver the best outcomes Confident user of Microsoft Office applications and facilities management systems (for example CAFM or CMMS) Able to remain calm, controlled and work effectively within a business environment which can sometime be volatile, uncertain, complex, ambiguous (VUCA) Full UK driving licence and able to travel to our other sites as and when required Desirable: NEBOSH Diploma or similar level 6 qualification Experience in electronics manufacturing, cleanroom, or similar controlled environments Benefits We recognise the value of exceptional talent. That's why this role is backed by an excellent salary and benefits package.
Dec 12, 2025
Full time
Filtronic is a leading designer and manufacturer of high-performance radio frequency (RF), microwave, and millimetre-wave (mmWave) subsystems, specialising in mission-critical communication networks. Since 1977, we have built a strong reputation as trusted partners to global technology leaders across the telecommunications infrastructure, aerospace and defence, space, and critical communications sectors. Our legacy of innovation and engineering excellence has positioned us at the forefront of advanced connectivity solutions worldwide, and we continue to grow as we deliver cutting-edge technology for some of the most exciting programmes in the industry. We are an AIM listed plc, on a rapid growth trajectory, recently named Business of the Year at the North East Business Awards and winner of Best Technology Award at the AIM Awards 2025. With record revenues ( 56.3M FY 2025), landmark space and defence contracts, and a clear roadmap for innovation, this is the moment for exceptionally talented people to join us on our exciting journey. Requirements Health & Safety Conduct regular site inspections, risk assessments, and safety audits to identify and mitigate potential hazards across our manufacturing facilities, ensuring compliance with UK legislation Ensure that any reportable injuries or incidents are reported to the appropriate authorities (for example, HSE under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) Develop, implement, and maintain health and safety policies and procedures in compliance with current UK legislation and industry best practices Deliver engaging safety training sessions and inductions for employees and contractors including fire safety drills. Investigate incidents, accidents and near misses, produce detailed reports, identify root cause and implement corrective actions to prevent recurrence Maintain accurate records of inspections, safety documentation, and training compliance Monitor and ensure proper use of personal protective equipment (PPE) and safety equipment Liaise with regulatory bodies and manage relationship with external health and safety organisations and consultants Support the achievement and maintenance of relevant ISO certifications Facilities Oversea the day-to-day operation and maintenance of building infrastructure, equipment, and systems Coordinate with contractors and suppliers for maintenance, repairs, and facility improvements Manage planned preventative maintenance (PPM) schedules for critical building systems including HVAC, electrical, fire alarms, and mechanical systems Ensure facilities meet operational requirements to support our manufacturing operations Monitor and control facilities related costs and budgets Support space planning and workplace layout optimisation Manage waste disposal and environmental compliance activities Essential requirements: NEBOSH National General Certificate or equivalent qualification Working knowledge of ISO 45001, ISO 9001 and ISO 14001 management systems Proven experience of working within a similar role within manufacturing and engineering sectors Proven experience of responding to urgent maintenance issues and manage emergency procedures effectively Strong working knowledge of current UK health and safety legislation, regulations and best practices Excellent communication skills and able to influence outcomes and engage colleagues at all levels Confident and competent in conducting risk assessments and implementing control measures Managing relationships with external contractors, including tendering for services (for example cleaning, security), negotiating contracts, approving RAMS (risk assessment method statement), issuing permits to work and supervising their work Strong organisational and time management skills and able to evidence successfully managing multiple projects with competing priorities to deliver the best outcomes Confident user of Microsoft Office applications and facilities management systems (for example CAFM or CMMS) Able to remain calm, controlled and work effectively within a business environment which can sometime be volatile, uncertain, complex, ambiguous (VUCA) Full UK driving licence and able to travel to our other sites as and when required Desirable: NEBOSH Diploma or similar level 6 qualification Experience in electronics manufacturing, cleanroom, or similar controlled environments Benefits We recognise the value of exceptional talent. That's why this role is backed by an excellent salary and benefits package.
Are you enthusiastic about delivering exceptional customer service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world's leading banks. As well as a salary starting from 24,000 for a 35-hour week you can expect two fixed pay increments of 750 each in your first year (the first after your 6 months' probation, then at the end of your first year on completion of a competency assessment). We also offer free parking, 'lunch on us' scheme, and subsided on-site nursery - not to mention an impressive range of company benefits including 25 days' paid holiday (+ bank holidays), employee discounts and pension/healthcare schemes . We also provide hybrid working which gives you the best of both worlds. You don't have to bring us banking or even customer service experience, but there are essential skills that we look for: Active listening : listen carefully, retain key details, and accurately understand our customers' concerns. Effective communication: clearly communicate information, ask the right questions, and ensure customers understand solutions. Customer-centric mindset : always aim to deliver a quality service for our customers so they have a positive experience to ensure longer lasting relationships. Empathy and support : understand the customer's perspective and tailor your approach accordingly to support. Resilience : remain calm when dealing with customer questions, competing priorities and a demanding workload. Accountability : resolve customer queries in-line with policy and guideline. Following Process : follow procedures or making appropriate escalations where necessary. Digital Fluency : have confidence and a good capability with technology. We can teach you everything else you need to know via our comprehensive training programme. This will be across 15 weeks to get you up-to-speed with your role, our systems, and products, and supported in our Academy where you'll be taking your first live customer calls with the support of a peer coach. Our Training and Academy hours are Monday to Friday 9am-5pm and training and academy support will be 100% face-to-face in the office. Where possible we ask that you do not take any holidays during this time as this will be limited during this period and can be discussed further at interview. You must also be able to commit to the role for a minimum of 12 months. Applications are open to UK Residents over the age of 18 currently with a valid right to work in the UK, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. Our application process consists of: Online Contact Centre Skills Assessment A telephone-based Recruiter Interview Final face-to-face interview with the business and an online Values Based Assessment Our Contact Centre is open between 6am to 11pm Monday to Sunday. We have a variety of working patterns created to suit you, including compressed shifts with up to 3 days off each week! For example: Monday to Friday 8amto 6pm one week, and then Monday, Wednesday, Thursday, and Sunday 8am-6pm the next. This shift offers an alternating pattern each week allowing you more freedom and flexibility on your days off. If successful in your application, an appropriate available shift pattern will be discussed with the team. We operate a hybrid working environment, which means you will work at our office in Maxim Park ML1 4WQ some of your time and then remotely from home.So please do consider if this will be commutable for you. To be able to work from home, you will need to ensure you have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. We will provide you with the technology required to do your role, but you'll need to have a home Fibre Broadband connection with a minimum speed of 10MPS. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
Dec 12, 2025
Full time
Are you enthusiastic about delivering exceptional customer service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world's leading banks. As well as a salary starting from 24,000 for a 35-hour week you can expect two fixed pay increments of 750 each in your first year (the first after your 6 months' probation, then at the end of your first year on completion of a competency assessment). We also offer free parking, 'lunch on us' scheme, and subsided on-site nursery - not to mention an impressive range of company benefits including 25 days' paid holiday (+ bank holidays), employee discounts and pension/healthcare schemes . We also provide hybrid working which gives you the best of both worlds. You don't have to bring us banking or even customer service experience, but there are essential skills that we look for: Active listening : listen carefully, retain key details, and accurately understand our customers' concerns. Effective communication: clearly communicate information, ask the right questions, and ensure customers understand solutions. Customer-centric mindset : always aim to deliver a quality service for our customers so they have a positive experience to ensure longer lasting relationships. Empathy and support : understand the customer's perspective and tailor your approach accordingly to support. Resilience : remain calm when dealing with customer questions, competing priorities and a demanding workload. Accountability : resolve customer queries in-line with policy and guideline. Following Process : follow procedures or making appropriate escalations where necessary. Digital Fluency : have confidence and a good capability with technology. We can teach you everything else you need to know via our comprehensive training programme. This will be across 15 weeks to get you up-to-speed with your role, our systems, and products, and supported in our Academy where you'll be taking your first live customer calls with the support of a peer coach. Our Training and Academy hours are Monday to Friday 9am-5pm and training and academy support will be 100% face-to-face in the office. Where possible we ask that you do not take any holidays during this time as this will be limited during this period and can be discussed further at interview. You must also be able to commit to the role for a minimum of 12 months. Applications are open to UK Residents over the age of 18 currently with a valid right to work in the UK, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. Our application process consists of: Online Contact Centre Skills Assessment A telephone-based Recruiter Interview Final face-to-face interview with the business and an online Values Based Assessment Our Contact Centre is open between 6am to 11pm Monday to Sunday. We have a variety of working patterns created to suit you, including compressed shifts with up to 3 days off each week! For example: Monday to Friday 8amto 6pm one week, and then Monday, Wednesday, Thursday, and Sunday 8am-6pm the next. This shift offers an alternating pattern each week allowing you more freedom and flexibility on your days off. If successful in your application, an appropriate available shift pattern will be discussed with the team. We operate a hybrid working environment, which means you will work at our office in Maxim Park ML1 4WQ some of your time and then remotely from home.So please do consider if this will be commutable for you. To be able to work from home, you will need to ensure you have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. We will provide you with the technology required to do your role, but you'll need to have a home Fibre Broadband connection with a minimum speed of 10MPS. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
Are you a proactive Talent Acquisition professional looking to take ownership of a varied, fast-paced recruitment portfolio? This growing professional services group is expanding rapidly and is now seeking a Group Talent Acquisition Specialist / Advisor to join their team You ll play a key role in supporting the organisation s continued growth by leading end-to-end recruitment activity across multiple service lines, including Audit, Accounts, Tax, Outsourcing and Corporate Functions. This is a fantastic opportunity to join a friendly, supportive, and ambitious team where innovation, collaboration and development are genuinely encouraged. The role can be based in either Oxford or Reading , with hybrid working available. You must also be happy to travel to various office locations across Central and Southern England as and when required. Key Responsibilities End-to-end recruitment delivery across mid-level vacancies, from defining role requirements through to offers. Candidate sourcing via LinkedIn Recruiter, specialist job boards, referrals, networking and agency management. Stakeholder management acting as a trusted advisor to partners, directors and hiring managers, offering insights, coaching and best-practice guidance. Support the integration of newly acquired businesses , ensuring consistent recruitment processes across the group. Recruitment operations become an expert user of the ATS, maintain accurate data and drive process improvements. Ensure compliance with employment law, GDPR, audit requirements, and promote inclusive hiring practices. Collaborate with HR, L&D, IT, Marketing and Finance teams to support smooth onboarding, offer processes and pre-employment checks. What s On Offer Hybrid working after probation (3 days office / 2 days home). Flexible working around core hours (10am 4pm). A varied role with broad exposure to stakeholders and genuine opportunities for development. Monthly recognition awards, long-service awards and regular social events. A competitive benefits package including: 25 days holiday + wellbeing day + holiday trading Electric vehicle scheme Health cash plan Employee Assistance Programme Retail discounts Family-friendly policies Pension salary sacrifice Cycle to Work scheme & more You will have: 2+ years experience in professional services talent acquisition (in-house or agency with accountancy experience). Confidence managing a range of mid-level and senior vacancies across multiple locations. Strong stakeholder management skills , with the ability to influence, advise and build relationships at all levels. Excellent IT capability , including: Advanced use of Microsoft Excel , and The ability to integrate AI tools (e.g., ChatGPT, CoPilot, Metaview) into recruitment workflows to improve efficiency. Experience using ATS platforms (ideally HiBob) and tools such as LinkedIn Recruiter, indeed, ICAEW and ACCA job boards. Excellent communication skills and strong attention to detail. The ability to prioritise high workloads and adapt to different teams and environments. A full UK driving licence to support necessary travel. This is an exciting chance to join a forward-thinking organisation at a time of significant growth and transformation. You ll be part of a genuinely supportive team that values expertise, encourages innovation, and invests in your development. With a strong people-first culture, opportunities for progression, a commitment to wellbeing, and the freedom to shape recruitment processes, this is an environment where you can make a real impact, build your career, and be part of a company that truly values its people. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. We wish you the best of luck in your job search!
Dec 12, 2025
Full time
Are you a proactive Talent Acquisition professional looking to take ownership of a varied, fast-paced recruitment portfolio? This growing professional services group is expanding rapidly and is now seeking a Group Talent Acquisition Specialist / Advisor to join their team You ll play a key role in supporting the organisation s continued growth by leading end-to-end recruitment activity across multiple service lines, including Audit, Accounts, Tax, Outsourcing and Corporate Functions. This is a fantastic opportunity to join a friendly, supportive, and ambitious team where innovation, collaboration and development are genuinely encouraged. The role can be based in either Oxford or Reading , with hybrid working available. You must also be happy to travel to various office locations across Central and Southern England as and when required. Key Responsibilities End-to-end recruitment delivery across mid-level vacancies, from defining role requirements through to offers. Candidate sourcing via LinkedIn Recruiter, specialist job boards, referrals, networking and agency management. Stakeholder management acting as a trusted advisor to partners, directors and hiring managers, offering insights, coaching and best-practice guidance. Support the integration of newly acquired businesses , ensuring consistent recruitment processes across the group. Recruitment operations become an expert user of the ATS, maintain accurate data and drive process improvements. Ensure compliance with employment law, GDPR, audit requirements, and promote inclusive hiring practices. Collaborate with HR, L&D, IT, Marketing and Finance teams to support smooth onboarding, offer processes and pre-employment checks. What s On Offer Hybrid working after probation (3 days office / 2 days home). Flexible working around core hours (10am 4pm). A varied role with broad exposure to stakeholders and genuine opportunities for development. Monthly recognition awards, long-service awards and regular social events. A competitive benefits package including: 25 days holiday + wellbeing day + holiday trading Electric vehicle scheme Health cash plan Employee Assistance Programme Retail discounts Family-friendly policies Pension salary sacrifice Cycle to Work scheme & more You will have: 2+ years experience in professional services talent acquisition (in-house or agency with accountancy experience). Confidence managing a range of mid-level and senior vacancies across multiple locations. Strong stakeholder management skills , with the ability to influence, advise and build relationships at all levels. Excellent IT capability , including: Advanced use of Microsoft Excel , and The ability to integrate AI tools (e.g., ChatGPT, CoPilot, Metaview) into recruitment workflows to improve efficiency. Experience using ATS platforms (ideally HiBob) and tools such as LinkedIn Recruiter, indeed, ICAEW and ACCA job boards. Excellent communication skills and strong attention to detail. The ability to prioritise high workloads and adapt to different teams and environments. A full UK driving licence to support necessary travel. This is an exciting chance to join a forward-thinking organisation at a time of significant growth and transformation. You ll be part of a genuinely supportive team that values expertise, encourages innovation, and invests in your development. With a strong people-first culture, opportunities for progression, a commitment to wellbeing, and the freedom to shape recruitment processes, this is an environment where you can make a real impact, build your career, and be part of a company that truly values its people. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. We wish you the best of luck in your job search!
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Dec 12, 2025
Full time
Looking for a permanent hybrid, rewarding role in Newtownards that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £26,200 annual salary HYBRID working - save on commuting costs with only 2 day's in the office each week once you have successfully completed a 4 week period after training Cut down daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: January 2026 Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00) Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Description WTW is a leading global advisory, broking and solutions company helping clients around the world manage and finance risk, with over 45,000 employees in more than 140 countries. Willis (Bermuda) Limited (WTW) wishes to recruit a Broker who is ambitious and highly motivated for our Casualty Line of Business. Applicants should possess the following: Previous experience in the insurance/reinsurance field is preferred The ability to negotiate deals along with maintaining and developing independent relationships with insurance carriers and underwriters A demonstrated ability to manage a book of business with senior support while working with multiple teams in different locations Review and bind carrier quotes and policy documentation Firm understanding of carrier appetites, capabilities and forms Review, draft and disseminate submissions A positive, collaborative and team player attitude in a fast-paced line of business Duties will include: Negotiate coverage terms with Bermuda based carrier partners Oversee recording and tracking of submission flow and placement data Drafting, issuing and maintaining policy documentation, mid-terms adjustments and endorsements as necessary Evaluate and interpret coverage language Facilitate and arrange client visits Liaise with internal and external clients Actively participate in client and carrier meetings Participate in projects and support wider WTW initiatives Assist with new business development, as well as wider WTW initiatives Qualifications The successful candidates must meet the above requirements and will have: Preferably a university degree 5-7 years of qualification experience Highly computer literate, including Excel and all Microsoft Office Must be able to work both independently and cooperatively as part of a team to meet tight deadlines as well as the ability to work overtime as and when required This is an excellent opportunity for an individual who possesses enthusiastic, self-motivated and organized skillsets and is willing to integrate into a hard-working team in a dynamic and growing office. A Police clearance certificate will be required. No agencies please.
Dec 12, 2025
Full time
Description WTW is a leading global advisory, broking and solutions company helping clients around the world manage and finance risk, with over 45,000 employees in more than 140 countries. Willis (Bermuda) Limited (WTW) wishes to recruit a Broker who is ambitious and highly motivated for our Casualty Line of Business. Applicants should possess the following: Previous experience in the insurance/reinsurance field is preferred The ability to negotiate deals along with maintaining and developing independent relationships with insurance carriers and underwriters A demonstrated ability to manage a book of business with senior support while working with multiple teams in different locations Review and bind carrier quotes and policy documentation Firm understanding of carrier appetites, capabilities and forms Review, draft and disseminate submissions A positive, collaborative and team player attitude in a fast-paced line of business Duties will include: Negotiate coverage terms with Bermuda based carrier partners Oversee recording and tracking of submission flow and placement data Drafting, issuing and maintaining policy documentation, mid-terms adjustments and endorsements as necessary Evaluate and interpret coverage language Facilitate and arrange client visits Liaise with internal and external clients Actively participate in client and carrier meetings Participate in projects and support wider WTW initiatives Assist with new business development, as well as wider WTW initiatives Qualifications The successful candidates must meet the above requirements and will have: Preferably a university degree 5-7 years of qualification experience Highly computer literate, including Excel and all Microsoft Office Must be able to work both independently and cooperatively as part of a team to meet tight deadlines as well as the ability to work overtime as and when required This is an excellent opportunity for an individual who possesses enthusiastic, self-motivated and organized skillsets and is willing to integrate into a hard-working team in a dynamic and growing office. A Police clearance certificate will be required. No agencies please.
Key responsibilities: Act as a trusted advisor and financial partner to business leaders, helping to guide decisions across the Services and Central Government teams. Work closely with the Senior Finance Business Partner to provide financial insights, support budgeting and forecasting, and drive continuous improvement. Translate financial information into clear, actionable insights to support planning, budgeting, and operational decisions. Monitor demand signals from the business and provide guidance on resourcing, utilisation, and cost management. Collaborate with FP&A to shape assumptions and forecasts, ensuring accurate and relevant modelling. Support financial planning processes and contribute to the development of resourcing and performance models. Qualifications: Experience in financial business partnering (ideally within a technology or SaaS environment, but if not, that's fine) Ability to interpret and present financial information to non-financial stakeholders in a clear and meaningful way. Strong analytical and problem-solving skills, with attention to detail and curiosity about business performance. Confident working collaboratively across teams and building effective relationships. Able to manage competing priorities while maintaining high standards of accuracy and consistency. We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well being & Security Pension Contributions - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long term illness. Life Assurance - 4x salary tax free lump sum. Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Affinity Groups - Join employee led communities. Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Dec 12, 2025
Full time
Key responsibilities: Act as a trusted advisor and financial partner to business leaders, helping to guide decisions across the Services and Central Government teams. Work closely with the Senior Finance Business Partner to provide financial insights, support budgeting and forecasting, and drive continuous improvement. Translate financial information into clear, actionable insights to support planning, budgeting, and operational decisions. Monitor demand signals from the business and provide guidance on resourcing, utilisation, and cost management. Collaborate with FP&A to shape assumptions and forecasts, ensuring accurate and relevant modelling. Support financial planning processes and contribute to the development of resourcing and performance models. Qualifications: Experience in financial business partnering (ideally within a technology or SaaS environment, but if not, that's fine) Ability to interpret and present financial information to non-financial stakeholders in a clear and meaningful way. Strong analytical and problem-solving skills, with attention to detail and curiosity about business performance. Confident working collaboratively across teams and building effective relationships. Able to manage competing priorities while maintaining high standards of accuracy and consistency. We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well being & Security Pension Contributions - 5% employer match to support your future. Income Protection - Up to 75% salary cover for long term illness. Life Assurance - 4x salary tax free lump sum. Critical Illness Cover - £25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance - Fast access to private healthcare. Health Cash Plan - Claim back physio, therapies & more. Dental Insurance - Cover for routine & emergency care. Affinity Groups - Join employee led communities. Bounty Bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Tax Manager / Assistant Tax Manager Location: Exeter area Ready to take the next step in your tax career? We're on the lookout for a driven Tax Manager (or an ambitious Assistant Tax Manager looking to step up) to join our growing Exeter-based team. This is a brilliant opportunity to broaden your experience, including exposure to non-residents, non-domiciled taxpayers, trusts, and probate work, all while working with a hugely varied portfolio of clients. What you'll be doing Delivering a wide range of tax services, ensuring compliance and deadlines are met Building lasting relationships and providing proactive tax planning advice Reviewing complex tax returns and mentoring junior team members Taking the lead on advisory projects and identifying opportunities to add value Helping to manage performance and support the growth of the department What we're looking for ATT and/or CTA qualified (or equivalent experience) Proven experience as a Tax Manager, Assistant Tax Manager, or a strong Tax Senior ready to progress Excellent technical tax knowledge and hands-on compliance expertise Strong communicator, written and verbal, with an eye for detail A proactive, adaptable team player who enjoys mentoring others and working closely with clients What's on offer 40K - 50K dependant on experience and annual salary review Hybrid and flexible working options 25 days holiday plus bank holidays (with option to buy/sell more) Enhanced maternity/paternity pay after 1 year Pension scheme (with increased contributions after 4 years) Health and wellbeing support including employee assistance programme Perks including cycle-to-work, private medical options, staff referral and commission schemes If you're looking for variety, progression, and the chance to work on exciting and challenging projects, we'd love to hear from you. JBRP1_UKTJ
Dec 12, 2025
Full time
Tax Manager / Assistant Tax Manager Location: Exeter area Ready to take the next step in your tax career? We're on the lookout for a driven Tax Manager (or an ambitious Assistant Tax Manager looking to step up) to join our growing Exeter-based team. This is a brilliant opportunity to broaden your experience, including exposure to non-residents, non-domiciled taxpayers, trusts, and probate work, all while working with a hugely varied portfolio of clients. What you'll be doing Delivering a wide range of tax services, ensuring compliance and deadlines are met Building lasting relationships and providing proactive tax planning advice Reviewing complex tax returns and mentoring junior team members Taking the lead on advisory projects and identifying opportunities to add value Helping to manage performance and support the growth of the department What we're looking for ATT and/or CTA qualified (or equivalent experience) Proven experience as a Tax Manager, Assistant Tax Manager, or a strong Tax Senior ready to progress Excellent technical tax knowledge and hands-on compliance expertise Strong communicator, written and verbal, with an eye for detail A proactive, adaptable team player who enjoys mentoring others and working closely with clients What's on offer 40K - 50K dependant on experience and annual salary review Hybrid and flexible working options 25 days holiday plus bank holidays (with option to buy/sell more) Enhanced maternity/paternity pay after 1 year Pension scheme (with increased contributions after 4 years) Health and wellbeing support including employee assistance programme Perks including cycle-to-work, private medical options, staff referral and commission schemes If you're looking for variety, progression, and the chance to work on exciting and challenging projects, we'd love to hear from you. JBRP1_UKTJ
Select how often (in days) to receive an alert: Create Alert Senior Associate - Origination, Climate & Infrastructure Capital UK, Glasgow Location/Office Policy: Hybrid working with three days per week at office base Glasgow, Scotland Do you want to build a career that is fighting against climate change? Do you want to play a role in decarbonising our energy and infrastructure, fund a more circular, less wasteful economy and help support key social projects? Do you want to part of and enable a high performing team to do just that? What is the Role: At AIB, we have a clear purpose - empowering people to build a sustainable future. We're making a difference to how businesses contribute to climate action. We're aiming to make 70 percent of our lending green or transition by 2030 and we've set up a €30 billion climate action fund. Our Climate & Infrastructure Capital segment is central to the delivery of these ambitious targets, investing in large scale renewables and infrastructure projects across Ireland, the UK, Europe and North America. This is a unique opportunity for experienced individuals to join this high performing, ambitious team, as we build out our international platform and directly contribute to global climate action goals. You will be required to support best in class origination, risk management and deal execution across Climate Capitals growing portfolio. Key accountabilities; Write credit papers for new business for consideration by the relevant Credit Authority as well as for annual reviews and transaction amendments Manage and help develop more junior staff members Enhance relationships with new and existing customers with good communication and customer focus Form an integral part of the risk management culture in AIB and adherence to codes of conduct, laws and regulation Contribute in determination of risk and deal selection strategy Perform financial modelling analysis and run detailed sensitivity analysis. Support credit reviews and internal audit engagements for the Climate Capital portfolio Communicate the impact and key risks and mitigants associated with same Make a difference through strategic lending to circular economy and sustainable businesses What you Will Bring; Relevant 3rd level qualification with 3+ years' experience within a similar area which could include Banking, Advisory or Industry Strong Financial Analysis, Strong credit skills and Proficiency in financial modelling A proven awareness of sustainable lending Analytical mindset and results focussed Team player with strong communication and influencing skills Why Work for AIB: We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. Some of our benefits include; Variable Pay Employee Assistance Programme Family leave options Please click here for further information about AIB's PACT - Our Commitment to You. Key Capabilities: Behavioural Customer First Ensures Accountability Technical Financial & Economic Analysis and Modelling Structured Finance Customer Relationship Management If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role , Noelle Ryan, at for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at Disclaimer: Unsolicited CV's sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : Monday 5th January 2026 (just before midnight)
Dec 12, 2025
Full time
Select how often (in days) to receive an alert: Create Alert Senior Associate - Origination, Climate & Infrastructure Capital UK, Glasgow Location/Office Policy: Hybrid working with three days per week at office base Glasgow, Scotland Do you want to build a career that is fighting against climate change? Do you want to play a role in decarbonising our energy and infrastructure, fund a more circular, less wasteful economy and help support key social projects? Do you want to part of and enable a high performing team to do just that? What is the Role: At AIB, we have a clear purpose - empowering people to build a sustainable future. We're making a difference to how businesses contribute to climate action. We're aiming to make 70 percent of our lending green or transition by 2030 and we've set up a €30 billion climate action fund. Our Climate & Infrastructure Capital segment is central to the delivery of these ambitious targets, investing in large scale renewables and infrastructure projects across Ireland, the UK, Europe and North America. This is a unique opportunity for experienced individuals to join this high performing, ambitious team, as we build out our international platform and directly contribute to global climate action goals. You will be required to support best in class origination, risk management and deal execution across Climate Capitals growing portfolio. Key accountabilities; Write credit papers for new business for consideration by the relevant Credit Authority as well as for annual reviews and transaction amendments Manage and help develop more junior staff members Enhance relationships with new and existing customers with good communication and customer focus Form an integral part of the risk management culture in AIB and adherence to codes of conduct, laws and regulation Contribute in determination of risk and deal selection strategy Perform financial modelling analysis and run detailed sensitivity analysis. Support credit reviews and internal audit engagements for the Climate Capital portfolio Communicate the impact and key risks and mitigants associated with same Make a difference through strategic lending to circular economy and sustainable businesses What you Will Bring; Relevant 3rd level qualification with 3+ years' experience within a similar area which could include Banking, Advisory or Industry Strong Financial Analysis, Strong credit skills and Proficiency in financial modelling A proven awareness of sustainable lending Analytical mindset and results focussed Team player with strong communication and influencing skills Why Work for AIB: We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements. Some of our benefits include; Variable Pay Employee Assistance Programme Family leave options Please click here for further information about AIB's PACT - Our Commitment to You. Key Capabilities: Behavioural Customer First Ensures Accountability Technical Financial & Economic Analysis and Modelling Structured Finance Customer Relationship Management If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Recruiter for this role , Noelle Ryan, at for a conversation. AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at Disclaimer: Unsolicited CV's sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners. Application deadline : Monday 5th January 2026 (just before midnight)
Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Job Title: Investment Banker, Insurance Solutions Group, Associate or Vice President Corporate Title: Associate or VIce President Department: Investment Banking Division Location: London Department overview The Insurance Solutions Group ("ISG") is a team within the broader Client Financing and Solutions ("CFS") business, a team within the Nomura's investment banking division. ISG delivers bespoke financing and capital solutions to insurance companies and their owners, including financial sponsors and PE-backed insurance platform. Our focus: Financing solutions - structured financing solutions lending against insurance linked assets (such us acquisition term loans facilities and bridge loans). Capital solutions - solutions at insurance company level that target providing a capital benefit. Solutions typically involve taking on elements of the tail-risk exposures of the counterparty's balance sheet (including liability side (actuarial) risks as well as market risks) and can be delivered in a range of formats including loans, reinsurance, and derivative structures. Lloyds of London - corporate member financing and capital solutions in the form of loan or Tier 1 capital. Successful execution of a transaction requires a good understanding of regulatory, accounting and actuarial considerations on the insurance company's side, as well of the underlying risks being assumed by Nomura under the transaction. Role description You will play a central role in originating, structuring, and executing innovative insurance financing and capital solutions. This role is highly entrepreneurial and client-facing, with significant exposure to senior dealmakers, sponsors, and the C-suite at top-tier insurers and consolidators. This will include: Production of materials to support the business including: Client marketing presentations Internal materials (e.g. committee memos, presentations on transactions, etc) Project management of transactions, including: Working with internal stakeholders including structuring, trading, risk, legal, and compliance to help manage internal processes Working with external stakeholders including clients, lawyers, actuarial consultants to help manage transaction execution Structuring of transactions including: Credit analysis including due diligence review and internal credit approval processes Cash flow and financial modelling Development / review of transaction documentation (e.g. term sheets and legal documentation) Working with senior members of the team to maintain and develop client relationships to originate and syndicate transactions. Ideally owning a portfolio of clients. Researching client, market and regulatory developments Development of new insurance solutions structures Key objectives critical to success Independent thinker with keen attention to detail and willingness to question Proven ability to learn and understand new concepts Team work - experience working in a transaction driven environment with tight deadlines. Strong communication skills (both written and verbal) - ability to interact confidently with banking professionals and clients Strong analytical skills and numerical abilities, including good financial modelling skills Ability to work well with diverse group of stakeholders (clients, lawyers, consultants, actuaries, structurers, trading and other functions) in order to bring a transaction to execution Preferred Experience & Background Candidates will be judged "in the whole" based on a combination of aptitudes, skills and experience. The skills / experience listed below will each be considered a positive factor in such assessment, and whilst candidates are expected to possess several of them, lack of any specific item above should not prevent candidates from applying. A good understanding of key insurance concepts including: Knowledge of assets and liabilities on insurance company balance sheets and key drivers of risk Regulatory capital frameworks with particular focus to Solvency II, Bermuda ad Lloyd's of London capital requirements Insurance accounting rules Track record in: Private debt / acquisition finance transactions Reinsurance or capital optimization projects ALM structuring for insurers Client advisory on capital management and risk management issues Marketing of financing products Technical Skills: Strong Excel-based cash flow modelling (actuarial modelling helpful but not required) Comfort with transaction documentation and credit processes Established network among insurance sponsors, consolidators, and/or insurers is a strong advantage Knowledge of standard European and Bermuda insurance product types (with knowledge outside of the UK product set an advantage) Fluency in English is required. Other European language skills would be an advantage Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.
Dec 12, 2025
Full time
Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit Job Title: Investment Banker, Insurance Solutions Group, Associate or Vice President Corporate Title: Associate or VIce President Department: Investment Banking Division Location: London Department overview The Insurance Solutions Group ("ISG") is a team within the broader Client Financing and Solutions ("CFS") business, a team within the Nomura's investment banking division. ISG delivers bespoke financing and capital solutions to insurance companies and their owners, including financial sponsors and PE-backed insurance platform. Our focus: Financing solutions - structured financing solutions lending against insurance linked assets (such us acquisition term loans facilities and bridge loans). Capital solutions - solutions at insurance company level that target providing a capital benefit. Solutions typically involve taking on elements of the tail-risk exposures of the counterparty's balance sheet (including liability side (actuarial) risks as well as market risks) and can be delivered in a range of formats including loans, reinsurance, and derivative structures. Lloyds of London - corporate member financing and capital solutions in the form of loan or Tier 1 capital. Successful execution of a transaction requires a good understanding of regulatory, accounting and actuarial considerations on the insurance company's side, as well of the underlying risks being assumed by Nomura under the transaction. Role description You will play a central role in originating, structuring, and executing innovative insurance financing and capital solutions. This role is highly entrepreneurial and client-facing, with significant exposure to senior dealmakers, sponsors, and the C-suite at top-tier insurers and consolidators. This will include: Production of materials to support the business including: Client marketing presentations Internal materials (e.g. committee memos, presentations on transactions, etc) Project management of transactions, including: Working with internal stakeholders including structuring, trading, risk, legal, and compliance to help manage internal processes Working with external stakeholders including clients, lawyers, actuarial consultants to help manage transaction execution Structuring of transactions including: Credit analysis including due diligence review and internal credit approval processes Cash flow and financial modelling Development / review of transaction documentation (e.g. term sheets and legal documentation) Working with senior members of the team to maintain and develop client relationships to originate and syndicate transactions. Ideally owning a portfolio of clients. Researching client, market and regulatory developments Development of new insurance solutions structures Key objectives critical to success Independent thinker with keen attention to detail and willingness to question Proven ability to learn and understand new concepts Team work - experience working in a transaction driven environment with tight deadlines. Strong communication skills (both written and verbal) - ability to interact confidently with banking professionals and clients Strong analytical skills and numerical abilities, including good financial modelling skills Ability to work well with diverse group of stakeholders (clients, lawyers, consultants, actuaries, structurers, trading and other functions) in order to bring a transaction to execution Preferred Experience & Background Candidates will be judged "in the whole" based on a combination of aptitudes, skills and experience. The skills / experience listed below will each be considered a positive factor in such assessment, and whilst candidates are expected to possess several of them, lack of any specific item above should not prevent candidates from applying. A good understanding of key insurance concepts including: Knowledge of assets and liabilities on insurance company balance sheets and key drivers of risk Regulatory capital frameworks with particular focus to Solvency II, Bermuda ad Lloyd's of London capital requirements Insurance accounting rules Track record in: Private debt / acquisition finance transactions Reinsurance or capital optimization projects ALM structuring for insurers Client advisory on capital management and risk management issues Marketing of financing products Technical Skills: Strong Excel-based cash flow modelling (actuarial modelling helpful but not required) Comfort with transaction documentation and credit processes Established network among insurance sponsors, consolidators, and/or insurers is a strong advantage Knowledge of standard European and Bermuda insurance product types (with knowledge outside of the UK product set an advantage) Fluency in English is required. Other European language skills would be an advantage Nomura competencies Explore Insights & Vision Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future. Making Strategic Decisions Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations. Inspire Entrepreneurship in People Inspire team members through effective communication of ideas and motivate them to actively enhance productivity. Elevate Organizational Capability Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing. Inclusion Respect DEI, foster a culture of psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect). Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role. Diversity & Inclusion Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.
A cutting-edge AI company is seeking a People Partner - Tech to serve as a strategic advisor within their technology teams. This hybrid role involves coaching managers, collaborating on HR initiatives, and managing employee relations to foster a strong company culture. Ideal candidates should have experience in tech start-ups, demonstrate proactive problem-solving skills, and align with the company's values. Join a dynamic environment where innovation meets human connection, located in Greater London.
Dec 12, 2025
Full time
A cutting-edge AI company is seeking a People Partner - Tech to serve as a strategic advisor within their technology teams. This hybrid role involves coaching managers, collaborating on HR initiatives, and managing employee relations to foster a strong company culture. Ideal candidates should have experience in tech start-ups, demonstrate proactive problem-solving skills, and align with the company's values. Join a dynamic environment where innovation meets human connection, located in Greater London.
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing is looking for a Senior Learning Business Partner / Program Manager who will have responsibility for working with subject matter experts and Learning & Development professionals to help develop learning strategies, execute Enterprise Learning programs as well as support senior stakeholders across Europe. This role requires excellent communication, integration, collaboration, adaptability and project management skills. This individual will act as a consultant, advisor and project manager on leadership, learning, training and development across Europe and the broader Enterprise. They will need to support various global locations and modality integration, always tying back into business impact. Lastly, they are solution and deliverable driven while managing complex and high-touch business needs, with strong experience of engaging with C Suite leadership. As part of the Learning & Development organization, our vision is to power Boeing's growth trajectory by delivering an engaged and proficient workforce. Position Responsibilities Strategic Learning Development Collaborate with senior leadership to identify learning needs aligned with business goals across Europe, the UK, and Israel. Design and implement comprehensive learning strategies that enhance employee skills and knowledge in these regions. Stakeholder Engagement Build strong relationships with key stakeholders across various departments in Europe, the UK, and Israel to understand their learning requirements and challenges. Act as a trusted advisor to business leaders on learning and development initiatives specific to these regions. Program Design and Delivery Lead the development and execution of innovative Enterprise learning programs, workshops, and training sessions tailored to the needs of the organization in Europe, the UK, and Israel. Performance Measurement Establish metrics to evaluate the effectiveness of learning programs and initiatives in the European, UK, and Israeli contexts. Analyze feedback and performance data to continuously improve learning offerings. Change Management Support organizational change initiatives in Europe, the UK, and Israel by providing learning solutions that facilitate smooth transitions and adoption of new processes. Develop communication strategies to promote learning initiatives and encourage participation. Talent Development Collaborate with Global Talent Management to identify high potential employees in Europe, the UK, and Israel and create tailored development plans to prepare them for future leadership roles. Foster a culture of continuous learning and professional growth within the organization. Budget Management Manage the learning and development budget for Europe, the UK, and Israel, ensuring effective allocation of resources to maximize impact. Monitor expenditures and report on the return on investment for learning initiatives. Mentorship and Coaching Provide mentorship and coaching to junior learning professionals within the organization. Share knowledge and best practices to elevate the overall learning function. Senior Learning Program Manager Lead the planning and execution of the initiative, focusing on career development and employee engagement across the Enterprise. Collaborate with stakeholders to create impactful learning experiences that empower employees to take charge of their career paths. Analyze feedback and performance data to continuously improve this program. Other Special Projects Undertake additional special projects as assigned. Basic Qualifications (Required Skills/Experience) Extensive experience with Learning & Development in some form, including (but not limited to) business partnering, facilitation, teaching, course development, employee development, structured coaching / mentoring. Experience communicating and interfacing with senior and executive leadership. Experience managing multiple projects. Experience partnering with cross functional teams. Preferred Qualifications (Desired Skills/Experience) Extensive work experience in the Learning & Development field. Bachelor's degree or higher. Experience leading teams in a formal and/or informal leadership role. Employer will not sponsor applicants for employment visa status. Relocation This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense. Relocation assistance is not a negotiable benefit for this position. Work Authorisation This requisition is for a locally hired position in the UK, Germany, or Poland. Candidates must have current legal authorization to work immediately in the respective country. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll. Applications for this position will be accepted until Dec. 31, 2025 Visa Sponsorship Employer will not sponsor applicants for employment visa status. Equal Opportunity Employer We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Dec 12, 2025
Full time
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing is looking for a Senior Learning Business Partner / Program Manager who will have responsibility for working with subject matter experts and Learning & Development professionals to help develop learning strategies, execute Enterprise Learning programs as well as support senior stakeholders across Europe. This role requires excellent communication, integration, collaboration, adaptability and project management skills. This individual will act as a consultant, advisor and project manager on leadership, learning, training and development across Europe and the broader Enterprise. They will need to support various global locations and modality integration, always tying back into business impact. Lastly, they are solution and deliverable driven while managing complex and high-touch business needs, with strong experience of engaging with C Suite leadership. As part of the Learning & Development organization, our vision is to power Boeing's growth trajectory by delivering an engaged and proficient workforce. Position Responsibilities Strategic Learning Development Collaborate with senior leadership to identify learning needs aligned with business goals across Europe, the UK, and Israel. Design and implement comprehensive learning strategies that enhance employee skills and knowledge in these regions. Stakeholder Engagement Build strong relationships with key stakeholders across various departments in Europe, the UK, and Israel to understand their learning requirements and challenges. Act as a trusted advisor to business leaders on learning and development initiatives specific to these regions. Program Design and Delivery Lead the development and execution of innovative Enterprise learning programs, workshops, and training sessions tailored to the needs of the organization in Europe, the UK, and Israel. Performance Measurement Establish metrics to evaluate the effectiveness of learning programs and initiatives in the European, UK, and Israeli contexts. Analyze feedback and performance data to continuously improve learning offerings. Change Management Support organizational change initiatives in Europe, the UK, and Israel by providing learning solutions that facilitate smooth transitions and adoption of new processes. Develop communication strategies to promote learning initiatives and encourage participation. Talent Development Collaborate with Global Talent Management to identify high potential employees in Europe, the UK, and Israel and create tailored development plans to prepare them for future leadership roles. Foster a culture of continuous learning and professional growth within the organization. Budget Management Manage the learning and development budget for Europe, the UK, and Israel, ensuring effective allocation of resources to maximize impact. Monitor expenditures and report on the return on investment for learning initiatives. Mentorship and Coaching Provide mentorship and coaching to junior learning professionals within the organization. Share knowledge and best practices to elevate the overall learning function. Senior Learning Program Manager Lead the planning and execution of the initiative, focusing on career development and employee engagement across the Enterprise. Collaborate with stakeholders to create impactful learning experiences that empower employees to take charge of their career paths. Analyze feedback and performance data to continuously improve this program. Other Special Projects Undertake additional special projects as assigned. Basic Qualifications (Required Skills/Experience) Extensive experience with Learning & Development in some form, including (but not limited to) business partnering, facilitation, teaching, course development, employee development, structured coaching / mentoring. Experience communicating and interfacing with senior and executive leadership. Experience managing multiple projects. Experience partnering with cross functional teams. Preferred Qualifications (Desired Skills/Experience) Extensive work experience in the Learning & Development field. Bachelor's degree or higher. Experience leading teams in a formal and/or informal leadership role. Employer will not sponsor applicants for employment visa status. Relocation This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense. Relocation assistance is not a negotiable benefit for this position. Work Authorisation This requisition is for a locally hired position in the UK, Germany, or Poland. Candidates must have current legal authorization to work immediately in the respective country. Boeing will not attempt to obtain Immigration and labour sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll. Applications for this position will be accepted until Dec. 31, 2025 Visa Sponsorship Employer will not sponsor applicants for employment visa status. Equal Opportunity Employer We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Senior Finance Business Partner at Civica As a Senior Finance Business Partner, you will work closely with Executive Directors across Civica's Services organisation and Central Government division. In this role, you will support strategic and operational decision-making through clear financial insights, resource planning, and performance analysis. What you will do to be successful in this role If you enjoy building strong working relationships, turning data into clear business guidance, and supporting teams to succeed, this is a great opportunity to take on a leadership role with meaningful impact. Key Responsibilities: Act as a trusted advisor and financial partner to Executive Directors, helping to guide decisions across Services and Central Government teams. Help lead the Finance Team by supporting these business units, working closely with senior stakeholders across both Finance and the wider business. Translate financial information into clear, actionable insights to support planning, budgeting, and operational decisions. Monitor demand signals from the business and provide guidance on resourcing, utilisation, and cost management. Drive improvements in team structures and resourcing models, providing inputs to central financial planning processes. Collaborate with FP&A to shape assumptions and forecasts, ensuring accurate and relevant modelling. Proven experience in financial business partnering, with a strong understanding of SaaS metrics (e.g. ARR, churn, bookings vs billings). Skilled in interpreting and presenting financial information to non-financial stakeholders in a clear and meaningful way. Comfortable working alongside senior leaders to support business outcomes. Strong analytical and problem solving skills, with attention to detail and curiosity about business performance. Confident working collaboratively across different teams and building effective relationships. Able to manage competing priorities while maintaining high standards of accuracy and consistency. Why You'll Love Working With Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. Time Off & Work-Life Balance 25 days annual leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well Being & Security Pension contributions - 5% employer match to support your future. Income protection - Up to 75% salary cover for long term illness. Life assurance - 4x salary tax free lump sum. Critical illness cover - £25,000 lump sum (extendable to dependents). Health & Perks Private medical insurance - Fast access to private healthcare. Health cash plan - Claim back physio, therapies & more. Dental insurance - Cover for routine & emergency care. Affinity groups - Join employee led communities. Bounty bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Dec 12, 2025
Full time
We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Senior Finance Business Partner at Civica As a Senior Finance Business Partner, you will work closely with Executive Directors across Civica's Services organisation and Central Government division. In this role, you will support strategic and operational decision-making through clear financial insights, resource planning, and performance analysis. What you will do to be successful in this role If you enjoy building strong working relationships, turning data into clear business guidance, and supporting teams to succeed, this is a great opportunity to take on a leadership role with meaningful impact. Key Responsibilities: Act as a trusted advisor and financial partner to Executive Directors, helping to guide decisions across Services and Central Government teams. Help lead the Finance Team by supporting these business units, working closely with senior stakeholders across both Finance and the wider business. Translate financial information into clear, actionable insights to support planning, budgeting, and operational decisions. Monitor demand signals from the business and provide guidance on resourcing, utilisation, and cost management. Drive improvements in team structures and resourcing models, providing inputs to central financial planning processes. Collaborate with FP&A to shape assumptions and forecasts, ensuring accurate and relevant modelling. Proven experience in financial business partnering, with a strong understanding of SaaS metrics (e.g. ARR, churn, bookings vs billings). Skilled in interpreting and presenting financial information to non-financial stakeholders in a clear and meaningful way. Comfortable working alongside senior leaders to support business outcomes. Strong analytical and problem solving skills, with attention to detail and curiosity about business performance. Confident working collaboratively across different teams and building effective relationships. Able to manage competing priorities while maintaining high standards of accuracy and consistency. Why You'll Love Working With Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. Time Off & Work-Life Balance 25 days annual leave + bank holidays - plus the option to buy up to 10 extra days! Days of Difference - Up to 3 extra days off for volunteering. Financial Well Being & Security Pension contributions - 5% employer match to support your future. Income protection - Up to 75% salary cover for long term illness. Life assurance - 4x salary tax free lump sum. Critical illness cover - £25,000 lump sum (extendable to dependents). Health & Perks Private medical insurance - Fast access to private healthcare. Health cash plan - Claim back physio, therapies & more. Dental insurance - Cover for routine & emergency care. Affinity groups - Join employee led communities. Bounty bonus - Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Deloitte's Life-Sciences and Healthcare (LSHC) team works on the forefront of digital innovation and technology change within the industry. Our clients engage us to collaborate on many interesting and complex problems ranging from transforming legacy technology, through to building brand new digital banks and propositions. As part of the LSHC industry practice, you'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the value chain (with a focus on quality, regulatory compliance, and delivery excellence). Starting from strategy and proposition definition to detailed operations and tech design and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you want to be part of our growing team, work with our clients to reshape the LSHC and help to develop junior talent, we would be delighted to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Are you a driven professional who wants to make an impact within the Life Sciences and Healthcare sector? Are you passionate about leading technology sales to drive commercial growth within the Life Sciences and Healthcare sector? Do you thrive on delivering large technology transformation programs that deal with advanced technologies for clients? Do you have an entrepreneurial mindset that drives continuous innovation, a big-picture perspective, and the ability to establish innovative services and solutions that help clients transform their business? As an Associate Director in our Life-Sciences & Healthcare team, you will have the opportunity to: Lead technology offering sales: Identify growth opportunities and develop & execute a strategic sales plan to meet or exceed revenue targets in the Life Sciences and Healthcare sector. Develop winning value propositions, proposals, and RFP responses in the Life Sciences and Healthcare sector. Conduct discovery sessions to understand customer pain points and technology requirements. Drive Project Management & Delivery Excellence: Lead project workstreams or clients' strategic initiatives, taking ownership of project planning, resource allocation, budget management, and timely delivery of high-quality deliverables. Lead large technology delivery programs that involve modern cloud-based technologies / platforms in the Life Sciences and Healthcare sector Manage client relationships effectively, acting as a trusted advisor and ensuring client satisfaction. Contribute to Service Offering Growth: Mentor and coach junior team members, fostering their professional development in the Life Sciences and Healthcare sector. Stay abreast of evolving technology landscapes and industry best practices in Life Sciences and Healthcare sector. Connect to your skills and professional experience A Bachelor's degree or equivalent in a relevant scientific, engineering, or technology discipline (e.g., Pharmacy, Biotechnology, Computer Science, Biomedical Engineering) Experience in working as a core member of a technology offering sales team in the Life Sciences and Healthcare or Big Pharma sector (directly working for organisations in the domain or working for their technology suppliers). Proven track record of meeting or exceeding revenue targets in complex technology sales. Good understanding of the Research and Development value chain in the Life Sciences and Healthcare sector and core domain applications such as LIMS (Laboratory Information Management System), ELN (Electronic Laboratory Network) and CTMS (Clinical Trial Management System). Proven experience in leading and managing projects or significant workstreams, demonstrating strong project management skills (e.g., planning, execution, risk management, stakeholder communication). Excellent analytical, problem-solving, and critical thinking abilities. Strong communication, negotiation, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly to diverse audiences. Preferably you will also have: Relevant professional certifications. Familiarity with regulated environments (e.g. GxP, clinical, diagnostic workflows) Master's degree or equivalent advanced qualification. Familiarity with agile methodologies and their application in regulated environments. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "I've never experienced another culture that's so unafraid to break traditional boundaries and is so forward looking in its strategy and approach. It's exciting to be working somewhere that's bringing together a unique set of capabilities that we can see clients are looking for and value. " -Gillian, Technology & Transformation Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Dec 12, 2025
Full time
Deloitte's Life-Sciences and Healthcare (LSHC) team works on the forefront of digital innovation and technology change within the industry. Our clients engage us to collaborate on many interesting and complex problems ranging from transforming legacy technology, through to building brand new digital banks and propositions. As part of the LSHC industry practice, you'll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the value chain (with a focus on quality, regulatory compliance, and delivery excellence). Starting from strategy and proposition definition to detailed operations and tech design and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications. If you want to be part of our growing team, work with our clients to reshape the LSHC and help to develop junior talent, we would be delighted to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Are you a driven professional who wants to make an impact within the Life Sciences and Healthcare sector? Are you passionate about leading technology sales to drive commercial growth within the Life Sciences and Healthcare sector? Do you thrive on delivering large technology transformation programs that deal with advanced technologies for clients? Do you have an entrepreneurial mindset that drives continuous innovation, a big-picture perspective, and the ability to establish innovative services and solutions that help clients transform their business? As an Associate Director in our Life-Sciences & Healthcare team, you will have the opportunity to: Lead technology offering sales: Identify growth opportunities and develop & execute a strategic sales plan to meet or exceed revenue targets in the Life Sciences and Healthcare sector. Develop winning value propositions, proposals, and RFP responses in the Life Sciences and Healthcare sector. Conduct discovery sessions to understand customer pain points and technology requirements. Drive Project Management & Delivery Excellence: Lead project workstreams or clients' strategic initiatives, taking ownership of project planning, resource allocation, budget management, and timely delivery of high-quality deliverables. Lead large technology delivery programs that involve modern cloud-based technologies / platforms in the Life Sciences and Healthcare sector Manage client relationships effectively, acting as a trusted advisor and ensuring client satisfaction. Contribute to Service Offering Growth: Mentor and coach junior team members, fostering their professional development in the Life Sciences and Healthcare sector. Stay abreast of evolving technology landscapes and industry best practices in Life Sciences and Healthcare sector. Connect to your skills and professional experience A Bachelor's degree or equivalent in a relevant scientific, engineering, or technology discipline (e.g., Pharmacy, Biotechnology, Computer Science, Biomedical Engineering) Experience in working as a core member of a technology offering sales team in the Life Sciences and Healthcare or Big Pharma sector (directly working for organisations in the domain or working for their technology suppliers). Proven track record of meeting or exceeding revenue targets in complex technology sales. Good understanding of the Research and Development value chain in the Life Sciences and Healthcare sector and core domain applications such as LIMS (Laboratory Information Management System), ELN (Electronic Laboratory Network) and CTMS (Clinical Trial Management System). Proven experience in leading and managing projects or significant workstreams, demonstrating strong project management skills (e.g., planning, execution, risk management, stakeholder communication). Excellent analytical, problem-solving, and critical thinking abilities. Strong communication, negotiation, presentation, and interpersonal skills, with the ability to articulate complex concepts clearly to diverse audiences. Preferably you will also have: Relevant professional certifications. Familiarity with regulated environments (e.g. GxP, clinical, diagnostic workflows) Master's degree or equivalent advanced qualification. Familiarity with agile methodologies and their application in regulated environments. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Engineering, AI and Data We lead transformation at the heart of our clients; re-engineering the core of our clients' organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "I've never experienced another culture that's so unafraid to break traditional boundaries and is so forward looking in its strategy and approach. It's exciting to be working somewhere that's bringing together a unique set of capabilities that we can see clients are looking for and value. " -Gillian, Technology & Transformation Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
Senior People Business Partner at Autism Together Shape the future of People Strategy at Autism Together Join us as a Senior People Business Partner, where you'll act as a trusted strategic advisor and lead initiatives across employee relations, workforce wellbeing, and organisational change. This is a pivotal leadership role, championing best practice and embedding a culture of engagement, collaboration, and continuous improvement throughout the organisation. What you will do Provide expert advice on complex employee relations issues, including performance, attendance, and disciplinary matters. Develop and implement retention and wellbeing strategies to strengthen workforce resilience. Partner with senior leaders on organisational change projects, including restructuring and workforce planning. Deliver HR training and coaching to managers, building capability, and confidence. Monitor compliance with UK employment law, GDPR, and safeguarding principles. Analyse HR metrics and provide insights to inform strategic decisions. Collaborate with the Senior Talent & Retention Partner to ensure effective resourcing allocation. Inspiring direct reports to ensure objectives align with the People Strategy. What we're looking for Significant experience in a senior generalist HR role. Strong knowledge of UK employment law and employee relations best practice. Proven ability to manage complex decisions and influence senior stakeholders. Excellent communication, problem-solving, and organisational skills. Ability to thrive in a fast-paced environment and deliver under pressure. At Autism Together, we value collaboration, innovation, and continuous improvement. You will play a vital role in shaping our people practices and ensuring our workforce feels supported, valued, and empowered. What We Offer: Free DBS check. 26 days' annual leave plus bank holidays. Contributory pension scheme. Free on-site parking. A variety of family friendly and wellbeing support initiatives. Annual staff awards. Buy back additional annual leave. Pension Scheme. Generous refer a friend scheme. Working Hours: Full-time, 37.5 hours, Monday to Friday, with flexible working options available. Why Join Us? If you're passionate about making a difference and want to join a forward-thinking charity, we'd love to hear from you! See a full Job Description and Person Specification via our website: Please apply via this site, remembering to attach your CV and covering letter. Due to a high volume of applications, we may need to close this vacancy earlier than expected. We encourage interested candidates to apply as soon as possible to be considered. All employment offers are subject to satisfactory pre-employment checks, including an enhanced DBS check.
Dec 12, 2025
Full time
Senior People Business Partner at Autism Together Shape the future of People Strategy at Autism Together Join us as a Senior People Business Partner, where you'll act as a trusted strategic advisor and lead initiatives across employee relations, workforce wellbeing, and organisational change. This is a pivotal leadership role, championing best practice and embedding a culture of engagement, collaboration, and continuous improvement throughout the organisation. What you will do Provide expert advice on complex employee relations issues, including performance, attendance, and disciplinary matters. Develop and implement retention and wellbeing strategies to strengthen workforce resilience. Partner with senior leaders on organisational change projects, including restructuring and workforce planning. Deliver HR training and coaching to managers, building capability, and confidence. Monitor compliance with UK employment law, GDPR, and safeguarding principles. Analyse HR metrics and provide insights to inform strategic decisions. Collaborate with the Senior Talent & Retention Partner to ensure effective resourcing allocation. Inspiring direct reports to ensure objectives align with the People Strategy. What we're looking for Significant experience in a senior generalist HR role. Strong knowledge of UK employment law and employee relations best practice. Proven ability to manage complex decisions and influence senior stakeholders. Excellent communication, problem-solving, and organisational skills. Ability to thrive in a fast-paced environment and deliver under pressure. At Autism Together, we value collaboration, innovation, and continuous improvement. You will play a vital role in shaping our people practices and ensuring our workforce feels supported, valued, and empowered. What We Offer: Free DBS check. 26 days' annual leave plus bank holidays. Contributory pension scheme. Free on-site parking. A variety of family friendly and wellbeing support initiatives. Annual staff awards. Buy back additional annual leave. Pension Scheme. Generous refer a friend scheme. Working Hours: Full-time, 37.5 hours, Monday to Friday, with flexible working options available. Why Join Us? If you're passionate about making a difference and want to join a forward-thinking charity, we'd love to hear from you! See a full Job Description and Person Specification via our website: Please apply via this site, remembering to attach your CV and covering letter. Due to a high volume of applications, we may need to close this vacancy earlier than expected. We encourage interested candidates to apply as soon as possible to be considered. All employment offers are subject to satisfactory pre-employment checks, including an enhanced DBS check.
Regional Lead - Experience Services page is loaded Regional Lead - Experience Servicesremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ472427 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Regional Lead - Experience Services Job Summary This role presents an incredible opportunity for a leader who is on the leading edge of Workplace Experience. The Regional Experience Lead is a member of JLL's central team and reports directly to the Global Experience Lead. This role is responsible for building and delivering strategy that transforms the workplace / employee experience for our client's employees and guests. The Regional Lead collaborates with key business partner in Sales, Solution Development, Consulting, JLLT, Facilities Management, Engineering, and Sustainability to ensure our strategies, programming, and day to day delivery is achieving our clients' objectives. With a Regional focus on hospitality this individual must be able to effectively communicate JLL's ability to deliver an array of services including, but not limited to, reception, concierge, guest services, community management, amenities, wellbeing, food services, meeting & event planning. The role is Client facing and must be able to exhibit exceptional client service and communication skills from the C-Suite down. Job Responsibilities Works closely with Account Leadership to identify opportunities to grow and scale our programs and services Develops a working relationship with our clients - understands their goals, objectives, and desired outcome for Workplace Experience Collaborates with our Sales and Solution Development teams in response to all business opportunities, RFP's, RFI's, and renewals Contributes to product development and workplace enhancements through ongoing and routine engagement - sharing operational needs, opportunities, risks Leverages Consulting and Research teams to address client needs for a holistic approach to workplace delivery Leads the standardization of workplace experience programs / products and services by region Applies a digital first and human centric approach to service needs and opportunities Establishes challenging, realistic, and obtainable goals to guide accounts teams Develops comprehensive business plans that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL Strives to improve service performance, leveraging a central team of professionals, and an extended network of hospitality resources Achieves and exceeds goals including performance goals, budget goals, team goals Develops and implements customer experience training plans that enable exceptional service delivery Utilizes interpersonal, communication, and storytelling skills to lead, influence, and encourage others Advocates sound financial/business decision making; demonstrates honesty/integrity Encourages and builds mutual trust, respect, and cooperation among team members Establishes and maintains sound management guidelines for appropriate staffing levels in accordance with client service level agreements and operating needs Ensures that expectations and objectives are clearly communicated Ensuring Exceptional Customer Service Anticipation and response to needs and concerns of multiple clients and transform problems into opportunities Monitors and manages 3rd party vendor performance related to soft services delivery Proactively identifies and escalates risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI's) Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies Perform additional job duties, as requested Qualifications Bachelor's degree 8+ years prior experience in Hospitality Soft Services, Facility Management or Operations. Knowledge of commercial and Workplace Strategy is also preferred Track record of initiative, integrity, and good judgement Strong analytical/financial aptitude Ability to gather data, assess situations and quickly develop solutions Highly collaborative with strong interpersonal skills Excellent verbal and written communication skills with the ability to communicate professionally Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access) Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Dec 12, 2025
Full time
Regional Lead - Experience Services page is loaded Regional Lead - Experience Servicesremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ472427 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Regional Lead - Experience Services Job Summary This role presents an incredible opportunity for a leader who is on the leading edge of Workplace Experience. The Regional Experience Lead is a member of JLL's central team and reports directly to the Global Experience Lead. This role is responsible for building and delivering strategy that transforms the workplace / employee experience for our client's employees and guests. The Regional Lead collaborates with key business partner in Sales, Solution Development, Consulting, JLLT, Facilities Management, Engineering, and Sustainability to ensure our strategies, programming, and day to day delivery is achieving our clients' objectives. With a Regional focus on hospitality this individual must be able to effectively communicate JLL's ability to deliver an array of services including, but not limited to, reception, concierge, guest services, community management, amenities, wellbeing, food services, meeting & event planning. The role is Client facing and must be able to exhibit exceptional client service and communication skills from the C-Suite down. Job Responsibilities Works closely with Account Leadership to identify opportunities to grow and scale our programs and services Develops a working relationship with our clients - understands their goals, objectives, and desired outcome for Workplace Experience Collaborates with our Sales and Solution Development teams in response to all business opportunities, RFP's, RFI's, and renewals Contributes to product development and workplace enhancements through ongoing and routine engagement - sharing operational needs, opportunities, risks Leverages Consulting and Research teams to address client needs for a holistic approach to workplace delivery Leads the standardization of workplace experience programs / products and services by region Applies a digital first and human centric approach to service needs and opportunities Establishes challenging, realistic, and obtainable goals to guide accounts teams Develops comprehensive business plans that enhance employee engagement, increase productivity, reduce cost, mitigate risk, and create value for our Client and JLL Strives to improve service performance, leveraging a central team of professionals, and an extended network of hospitality resources Achieves and exceeds goals including performance goals, budget goals, team goals Develops and implements customer experience training plans that enable exceptional service delivery Utilizes interpersonal, communication, and storytelling skills to lead, influence, and encourage others Advocates sound financial/business decision making; demonstrates honesty/integrity Encourages and builds mutual trust, respect, and cooperation among team members Establishes and maintains sound management guidelines for appropriate staffing levels in accordance with client service level agreements and operating needs Ensures that expectations and objectives are clearly communicated Ensuring Exceptional Customer Service Anticipation and response to needs and concerns of multiple clients and transform problems into opportunities Monitors and manages 3rd party vendor performance related to soft services delivery Proactively identifies and escalates risks and issues at the account level (audit findings, client complaints, material vendor service issues, information security, any impact to the Account KPI's) Engages in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices at the IFM platform level including new tools, process re-engineering and other ideas that provide service delivery efficiencies Perform additional job duties, as requested Qualifications Bachelor's degree 8+ years prior experience in Hospitality Soft Services, Facility Management or Operations. Knowledge of commercial and Workplace Strategy is also preferred Track record of initiative, integrity, and good judgement Strong analytical/financial aptitude Ability to gather data, assess situations and quickly develop solutions Highly collaborative with strong interpersonal skills Excellent verbal and written communication skills with the ability to communicate professionally Proficient skills in Microsoft Office Suite (Excel, Work, PowerPoint, Visio, Outlook, and Access) Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
What we will offer We will offer you a place where you can be yourself and where there are no limits on what you can achieve. With us, you can take ownership of your career and have honest conversations throughout. You would join an ambitious firm with a clear strategy for profitable growth where you can gain early responsibility and early involvement in growing the business. Here you can expect a competitive and fair reward as well as recognition based on all round performance. This forms part of our internal promise to you, The Deal, between the firm and its employees. YOU CAN EXPECT A competitive salary and a host of family friendly policies Life assurance, private health and dental care for you and your family A range of flexible benefits including gym discount and retail vouchers Tech, cycle and electric car schemes We support the causes you care about, by giving you one day per year off to volunteer with any charity that you are involved with outside of work. A wellbeing strategy that focuses on preventative measures to maintain overall health, and tools and support for when our people experience physical or mental difficulties. The strategy focuses on four pillars: physical, emotional, financial and social aspects. Most of our roles are hybrid, meaning that colleagues benefit from working in our office and remotely. We are happy to discuss this and other flexible working arrangements with you as part of the application and interview process. We are an equal opportunity organisation, committed to having a diverse workforce. We do not discriminate on the basis of age, sex, race, disability, sexual orientation, culture, or any other protected characteristics. We aim to create a culture where everyone can be themselves and is valued for their strengths and unique perspectives Team Structure Finance practice group and the roleThe firm's finance team is highly regarded by clients for its excellence, broad experience and versatility. We work on demanding and innovative deals globally and act for many leading UK and international banks, investment companies, other corporates, lessors, funds and other stakeholders. The finance knowledge development lawyer will primarily support the finance fee-earners based in London. There are approximately 39 finance fee-earners in London (primarily concentrating on aviation finance, real estate finance, general banking, leveraged finance and restructuring). However, when English law issues arise or are relevant, occasional support will also be required for the dedicated finance teams that also operate in our offices in Dubai, Paris, Hong Kong and Singapore. The finance group highly values and relies upon its knowledge resources and the knowledge development lawyer therefore fulfils a key role. The role is well-supported with assistance from a knowledge paralegal, a reporting line to the Finance Knowledge Partner (who originally came from a knowledge background and remains hands-on with knowledge initiatives) and interface with partner-led committees. We are looking for an innately curious "self-starter" who demonstrates legal technical excellence and is passionate about driving innovation and the ongoing improvement of resources and processes. The ideal candidate will be enthusiastic about shaping the finance team's knowledge resources to be future-ready, especially in response to the significant challenges and opportunities presented by fast-moving developments such as GenAI. We are very open to considering fee-earners who can demonstrate the qualities of a successful Knowledge Development Lawyer, even if they have not previously made the move into a dedicated knowledge role. If you are passionate about legal technical excellence and driving innovation in processes and resources, we encourage you to apply. We welcome applications from candidates interested in a full-time or part-time position. Main Responsibilities The knowledge management teamThe firm's wider knowledge management team comprises our effective and respected team of KM systems professionals and knowledge lawyers and legal information officers who are embedded in our various practice areas and work with the central knowledge management team to deliver the firm's global knowledge management strategy. The team aims to encourage collaboration and connect our people with useful legal, market and matter information by creating and promoting technology, tools and processes which support the firm to deliver continually improving profitable client service. Main responsibilitiesTechnical legal Maintaining a cutting-edge knowledge of finance law and practice. Assisting and acting as advisor to and coordinator for the legal opinions committee. Dealing with ad hoc general technical queries from lawyers across the finance group. Access to knowledge Working with the Knowledge Partner, knowledge paralegal and finance fee-earners to develop and maintain finance knowhow resources, including finance precedents and practice notes. Working with the firm's coding experts to automate appropriate finance templates. Developing and maintaining the finance knowledge dashboards on the finance group's intranet pages. Maintaining and developing curated knowhow resources for the finance group. Current Awareness Working with the finance knowledge development paralegal to produce regular current awareness updates for the finance group. Coordinating with other departments to arrange cross-departmental knowhow and keeping the finance group updated on relevant developments in other areas. Internal training Coordinating (and working to improve, where relevant) existing finance training programmes, including:- the trainee training programme; - the associate training curriculum; and- the rolling finance fee earner training programme,(including identifying relevant topics, planning training timetables, presenting/organising speakers (including external speakers where relevant), overseeing arrangements and monitoring attendance). Innovation and efficiency Assisting junior members of the team with establishing and maintaining efficient and profitable working practices. Working with the innovation and central knowledge management team to identify efficiencies, process improvements and new and existing legal technology which can be employed to help the work of the finance group. Rolling out any processes/legal tech which are identified as benefiting the work of the finance group. Championing and the adoption of new technologies, including GenAI, to streamline workflows and support continuous learning and improvement. Attributes/Skills Required Demonstrates the Stephenson Harwood values of individuality, commitment, teamwork and straight talking. Qualified lawyer with extensive legal finance experience Excellent technical ability. Cooperative and collaborative in approach and is able to develop excellent working relationships at all levels and roles. Organised, self-motivated and able to work to deadlines with the ability to prioritise realistically. Ability to win the respect of partners and other key stakeholders. Ability able to work alone and within a team. Exceptional accuracy and attention to detail. Excellent verbal and numerical communication skills. Resilient, with the ability to handle set-backs and pressure. Interest in assessing and implementing (on an ongoing basis) process improvements and efficiencies (utilising, where relevant, legal technology solutions). Experience of or interest in applying document automation solutions to template legal documents. Experience of delivering training (internal and client facing). Ability to present legal developments in a practical manner, which will be easily absorbed and used by fee-earners. Ability to leverage knowledge for the benefit of the finance group's clients and lawyers, including assisting with the production of knowledge-based marketing materials. Ability to operate professionally and proactively at all times. Ability to acquire, consolidate and apply fundamental and up-to-date knowledge of the law. Passion for innovation and for evolving and improving knowledge processes and resources. Openness to new ways of working and enthusiasm for integrating emerging technologies, such as GenAI, into the knowledge function. Active participant in self-development. This job description is indicative only and does not represent an exhaustive list of responsibilities. The firm reserves the right to alter or change the responsibilities at any time, in line with the firm's strategy and business needs. About the Firm Stephenson Harwood is an international law firm, and we're committed to creating 'positive partnerships' with our clients. We represent listed and private companies, institutions and individuals, building lasting relationships to help them succeed in a complex and ever-changing world. Our focus is on five core sectors: Energy Transition, Life Sciences and Healthcare, Private Capital and Funds, Technology, and Transportation and Trade. With more than 1,400 people, including 210+ partners, across eight offices in Europe, the Middle East and Asia, we combine deep legal capabilities and broad commercial expertise. We have also forged close ties with high quality law firms around the world, blending local knowledge with global savvy for clients in over 100 countries. . click apply for full job details
Dec 12, 2025
Full time
What we will offer We will offer you a place where you can be yourself and where there are no limits on what you can achieve. With us, you can take ownership of your career and have honest conversations throughout. You would join an ambitious firm with a clear strategy for profitable growth where you can gain early responsibility and early involvement in growing the business. Here you can expect a competitive and fair reward as well as recognition based on all round performance. This forms part of our internal promise to you, The Deal, between the firm and its employees. YOU CAN EXPECT A competitive salary and a host of family friendly policies Life assurance, private health and dental care for you and your family A range of flexible benefits including gym discount and retail vouchers Tech, cycle and electric car schemes We support the causes you care about, by giving you one day per year off to volunteer with any charity that you are involved with outside of work. A wellbeing strategy that focuses on preventative measures to maintain overall health, and tools and support for when our people experience physical or mental difficulties. The strategy focuses on four pillars: physical, emotional, financial and social aspects. Most of our roles are hybrid, meaning that colleagues benefit from working in our office and remotely. We are happy to discuss this and other flexible working arrangements with you as part of the application and interview process. We are an equal opportunity organisation, committed to having a diverse workforce. We do not discriminate on the basis of age, sex, race, disability, sexual orientation, culture, or any other protected characteristics. We aim to create a culture where everyone can be themselves and is valued for their strengths and unique perspectives Team Structure Finance practice group and the roleThe firm's finance team is highly regarded by clients for its excellence, broad experience and versatility. We work on demanding and innovative deals globally and act for many leading UK and international banks, investment companies, other corporates, lessors, funds and other stakeholders. The finance knowledge development lawyer will primarily support the finance fee-earners based in London. There are approximately 39 finance fee-earners in London (primarily concentrating on aviation finance, real estate finance, general banking, leveraged finance and restructuring). However, when English law issues arise or are relevant, occasional support will also be required for the dedicated finance teams that also operate in our offices in Dubai, Paris, Hong Kong and Singapore. The finance group highly values and relies upon its knowledge resources and the knowledge development lawyer therefore fulfils a key role. The role is well-supported with assistance from a knowledge paralegal, a reporting line to the Finance Knowledge Partner (who originally came from a knowledge background and remains hands-on with knowledge initiatives) and interface with partner-led committees. We are looking for an innately curious "self-starter" who demonstrates legal technical excellence and is passionate about driving innovation and the ongoing improvement of resources and processes. The ideal candidate will be enthusiastic about shaping the finance team's knowledge resources to be future-ready, especially in response to the significant challenges and opportunities presented by fast-moving developments such as GenAI. We are very open to considering fee-earners who can demonstrate the qualities of a successful Knowledge Development Lawyer, even if they have not previously made the move into a dedicated knowledge role. If you are passionate about legal technical excellence and driving innovation in processes and resources, we encourage you to apply. We welcome applications from candidates interested in a full-time or part-time position. Main Responsibilities The knowledge management teamThe firm's wider knowledge management team comprises our effective and respected team of KM systems professionals and knowledge lawyers and legal information officers who are embedded in our various practice areas and work with the central knowledge management team to deliver the firm's global knowledge management strategy. The team aims to encourage collaboration and connect our people with useful legal, market and matter information by creating and promoting technology, tools and processes which support the firm to deliver continually improving profitable client service. Main responsibilitiesTechnical legal Maintaining a cutting-edge knowledge of finance law and practice. Assisting and acting as advisor to and coordinator for the legal opinions committee. Dealing with ad hoc general technical queries from lawyers across the finance group. Access to knowledge Working with the Knowledge Partner, knowledge paralegal and finance fee-earners to develop and maintain finance knowhow resources, including finance precedents and practice notes. Working with the firm's coding experts to automate appropriate finance templates. Developing and maintaining the finance knowledge dashboards on the finance group's intranet pages. Maintaining and developing curated knowhow resources for the finance group. Current Awareness Working with the finance knowledge development paralegal to produce regular current awareness updates for the finance group. Coordinating with other departments to arrange cross-departmental knowhow and keeping the finance group updated on relevant developments in other areas. Internal training Coordinating (and working to improve, where relevant) existing finance training programmes, including:- the trainee training programme; - the associate training curriculum; and- the rolling finance fee earner training programme,(including identifying relevant topics, planning training timetables, presenting/organising speakers (including external speakers where relevant), overseeing arrangements and monitoring attendance). Innovation and efficiency Assisting junior members of the team with establishing and maintaining efficient and profitable working practices. Working with the innovation and central knowledge management team to identify efficiencies, process improvements and new and existing legal technology which can be employed to help the work of the finance group. Rolling out any processes/legal tech which are identified as benefiting the work of the finance group. Championing and the adoption of new technologies, including GenAI, to streamline workflows and support continuous learning and improvement. Attributes/Skills Required Demonstrates the Stephenson Harwood values of individuality, commitment, teamwork and straight talking. Qualified lawyer with extensive legal finance experience Excellent technical ability. Cooperative and collaborative in approach and is able to develop excellent working relationships at all levels and roles. Organised, self-motivated and able to work to deadlines with the ability to prioritise realistically. Ability to win the respect of partners and other key stakeholders. Ability able to work alone and within a team. Exceptional accuracy and attention to detail. Excellent verbal and numerical communication skills. Resilient, with the ability to handle set-backs and pressure. Interest in assessing and implementing (on an ongoing basis) process improvements and efficiencies (utilising, where relevant, legal technology solutions). Experience of or interest in applying document automation solutions to template legal documents. Experience of delivering training (internal and client facing). Ability to present legal developments in a practical manner, which will be easily absorbed and used by fee-earners. Ability to leverage knowledge for the benefit of the finance group's clients and lawyers, including assisting with the production of knowledge-based marketing materials. Ability to operate professionally and proactively at all times. Ability to acquire, consolidate and apply fundamental and up-to-date knowledge of the law. Passion for innovation and for evolving and improving knowledge processes and resources. Openness to new ways of working and enthusiasm for integrating emerging technologies, such as GenAI, into the knowledge function. Active participant in self-development. This job description is indicative only and does not represent an exhaustive list of responsibilities. The firm reserves the right to alter or change the responsibilities at any time, in line with the firm's strategy and business needs. About the Firm Stephenson Harwood is an international law firm, and we're committed to creating 'positive partnerships' with our clients. We represent listed and private companies, institutions and individuals, building lasting relationships to help them succeed in a complex and ever-changing world. Our focus is on five core sectors: Energy Transition, Life Sciences and Healthcare, Private Capital and Funds, Technology, and Transportation and Trade. With more than 1,400 people, including 210+ partners, across eight offices in Europe, the Middle East and Asia, we combine deep legal capabilities and broad commercial expertise. We have also forged close ties with high quality law firms around the world, blending local knowledge with global savvy for clients in over 100 countries. . click apply for full job details
Why join us? We're a global tech company, just not the kind you're picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fuelled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing Enterprise customers in various industries. About you: 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise level organisation Professional fluency in German and English Strong ability to build executive relationships and drive business value for Enterprise customers A background in leveraging data through a variety of tools to inform and execute customer facing and internal strategies Persuasion and presentation skills, with the ability to communicate up and down an organisation Ability to actively listen, understand customer pain points and take action Thrives in a fast paced, dynamic environment Bonus: relevant industry experience in Manufacturing, Transportation, and/or Logistics or managing Enterprise customers in those industries How you will spend your time: Serve as a strategic partner to a curated portfolio of Enterprise customers, helping them adopt and maximise the value of our solutions Understand customers' business objectives, challenges, and industry specific needs to drive success Own customer retention, ensuring renewals and reducing churn risk through proactive engagement Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices Advocate for customers internally, influencing product development based on industry trends and customer feedback Contribute to the development of industry specific playbooks, collateral, and case studies At SafetyCulture, we care about people and growing the team, through: Equity with high growth potential, and a competitive salary, Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office; Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns; We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You'll also receive other perks such as: In house Culinary Crew serving up daily breakfast, lunch and snacks Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events, including the annual Shiplt! global off site Table tennis, board games, gym sessions, book club, and pet friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you. You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn. To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Dec 11, 2025
Full time
Why join us? We're a global tech company, just not the kind you're picturing. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give it a shot" more often than "that's not how we do things here." People join because we're building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We've got the scale and innovation you'd expect from big tech. The difference? No endless layers of sign off. No corporate theatre. Just smart, experienced people solving real problems fast. The scale is big. But the ownership's personal. Every full time team member gets equity - real skin in the game. When we grow, you do too. We're not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fuelled by operational maturity, a clear vision, and a strong focus on AI. This is big tech impact, without the big tech ick. If that excites you more than it scares you, you'll fit right in. An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing Enterprise customers in various industries. About you: 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise level organisation Professional fluency in German and English Strong ability to build executive relationships and drive business value for Enterprise customers A background in leveraging data through a variety of tools to inform and execute customer facing and internal strategies Persuasion and presentation skills, with the ability to communicate up and down an organisation Ability to actively listen, understand customer pain points and take action Thrives in a fast paced, dynamic environment Bonus: relevant industry experience in Manufacturing, Transportation, and/or Logistics or managing Enterprise customers in those industries How you will spend your time: Serve as a strategic partner to a curated portfolio of Enterprise customers, helping them adopt and maximise the value of our solutions Understand customers' business objectives, challenges, and industry specific needs to drive success Own customer retention, ensuring renewals and reducing churn risk through proactive engagement Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices Advocate for customers internally, influencing product development based on industry trends and customer feedback Contribute to the development of industry specific playbooks, collateral, and case studies At SafetyCulture, we care about people and growing the team, through: Equity with high growth potential, and a competitive salary, Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office; Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns; We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You'll also receive other perks such as: In house Culinary Crew serving up daily breakfast, lunch and snacks Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events, including the annual Shiplt! global off site Table tennis, board games, gym sessions, book club, and pet friendly offices. We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you. You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn. To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
