Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £28,000.00 depending on experience. At AND-E, we re not just handling claims we re helping people through one of the most stressful moments in their lives. If you re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you ll make every interaction clear, supportive, and efficient. We re looking for great listeners and problem solvers people who can ask the right questions, make sound decisions, and explain complex situations in a way that s easy to understand. If you have strong customer service experience and a passion for helping people through difficult moments, you ll fit right in at AND-E. Responsibilities: Utilise your claims knowledge and customer service skills to support our customers when reporting their accident, establish liability, and ensure the appropriate claims services are provided. Use demonstratable claims experience and knowledge to handle claims in line with agreed authority levels, handling guidelines, procedures, claims strategy and culture. Ensure claims are settled quickly and cost effectively. Ensure customer solutions are delivered in line with the policy of insurance and claims handling processes to provide an excellent claims customer experience. Make necessary investigations and decisions on liability and quantum, identifying possible fraudulent cases, highlighting indemnity concerns, and corroborating circumstances to make accurate liability assessments at the earliest possible stage. Strive for first call resolution and take ownership of issues; take personal ownership, follow through on promises and keep the customer informed until issues are resolved. Support development and delivery of the Claims strategy and vision. Use claims experience and knowledge of principles of negligence to negotiate with other organisations to achieve the optimum claims settlement in terms of liability and costs. Do all that you can to move claim toward settlement and reduce failure demand. Knowledge, Experience & Qualifications: Claims experience is preferrable though extensive customer service experience in a similar setting is required Strong knowledge of motor claims, including indemnity, liability, and accident management. Proven experience in a customer-facing motor claims role. Good understanding of FCA regulations, FOS principles, and Treating Customers Fairly (TCF) initiatives. Excellent planning, organisation, and workload management skills. Skilled in negotiation, influencing, and problem-solving with sound analytical ability. Confident communicator with solid verbal and numerical reasoning skills. Proficient in Microsoft Office, including Word and Excel. Clear understanding of negligence principles and their application in motor accident liability. Experienced in handling difficult conversations and supporting customers in high-emotion situations. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. At AND-E, we believe in flexibility and balance because life happens. Whether it s attending a school play or waiting for a delivery, we understand the importance of give and take. We re committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued and supported, embracing neurodiversity and ensuring every colleague has the tools and opportunities to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Dec 11, 2025
Full time
We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). Salary - up to £28,000.00 depending on experience. At AND-E, we re not just handling claims we re helping people through one of the most stressful moments in their lives. If you re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you ll make every interaction clear, supportive, and efficient. We re looking for great listeners and problem solvers people who can ask the right questions, make sound decisions, and explain complex situations in a way that s easy to understand. If you have strong customer service experience and a passion for helping people through difficult moments, you ll fit right in at AND-E. Responsibilities: Utilise your claims knowledge and customer service skills to support our customers when reporting their accident, establish liability, and ensure the appropriate claims services are provided. Use demonstratable claims experience and knowledge to handle claims in line with agreed authority levels, handling guidelines, procedures, claims strategy and culture. Ensure claims are settled quickly and cost effectively. Ensure customer solutions are delivered in line with the policy of insurance and claims handling processes to provide an excellent claims customer experience. Make necessary investigations and decisions on liability and quantum, identifying possible fraudulent cases, highlighting indemnity concerns, and corroborating circumstances to make accurate liability assessments at the earliest possible stage. Strive for first call resolution and take ownership of issues; take personal ownership, follow through on promises and keep the customer informed until issues are resolved. Support development and delivery of the Claims strategy and vision. Use claims experience and knowledge of principles of negligence to negotiate with other organisations to achieve the optimum claims settlement in terms of liability and costs. Do all that you can to move claim toward settlement and reduce failure demand. Knowledge, Experience & Qualifications: Claims experience is preferrable though extensive customer service experience in a similar setting is required Strong knowledge of motor claims, including indemnity, liability, and accident management. Proven experience in a customer-facing motor claims role. Good understanding of FCA regulations, FOS principles, and Treating Customers Fairly (TCF) initiatives. Excellent planning, organisation, and workload management skills. Skilled in negotiation, influencing, and problem-solving with sound analytical ability. Confident communicator with solid verbal and numerical reasoning skills. Proficient in Microsoft Office, including Word and Excel. Clear understanding of negligence principles and their application in motor accident liability. Experienced in handling difficult conversations and supporting customers in high-emotion situations. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. At AND-E, we believe in flexibility and balance because life happens. Whether it s attending a school play or waiting for a delivery, we understand the importance of give and take. We re committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued and supported, embracing neurodiversity and ensuring every colleague has the tools and opportunities to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 25 Days annual leave with the option to buy/sell up to 5 days holiday 5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
Head of Corporate & Commercial - Nottingham Ideal for a Corporate/Commercial Partner ready to step up A fantastic opportunity has arisen for an ambitious Corporate or Commercial Partner to take the next step as Head of Corporate & Commercial at a respected, progressive firm in Nottingham. This is a key leadership role, combining high-quality client work with responsibility for managing and developing both the Corporate and Commercial teams. You'll need strong discipline and capability across both areas to lead effectively and drive performance. The Role Lead and develop the Corporate & Commercial department Maintain and grow a high-quality caseload (M&A, shareholder agreements, commercial contracts, business advisory work) Drive team strategy, performance, and business development Build and nurture strong client relationships Provide disciplined oversight across both Corporate and Commercial workflows What We're Looking For Corporate/Commercial Partner (or Senior Associate ready for partnership) Strong technical ability across both disciplines Confident, disciplined leadership style Proven BD and client management track record Ability to inspire and manage a high-performing team What's on Offer - Excellent Benefits 25 days holiday + all UK bank holidays + birthday Option to buy up to 5 extra days Private healthcare + free family cashback plan Enhanced pension (5% matched) & 4 salary life assurance Enhanced maternity pay & bereavement support Employee Assistance Programme & Wellbeing Days Cycle to Work , EV scheme , Tech & Home scheme Free financial advice & discounted legal fees Paid volunteer days & quarterly socials Interested? If you're ready for a genuine step up and the chance to shape a high-performing Corporate & Commercial department, we'd love to hear from you.
Dec 11, 2025
Full time
Head of Corporate & Commercial - Nottingham Ideal for a Corporate/Commercial Partner ready to step up A fantastic opportunity has arisen for an ambitious Corporate or Commercial Partner to take the next step as Head of Corporate & Commercial at a respected, progressive firm in Nottingham. This is a key leadership role, combining high-quality client work with responsibility for managing and developing both the Corporate and Commercial teams. You'll need strong discipline and capability across both areas to lead effectively and drive performance. The Role Lead and develop the Corporate & Commercial department Maintain and grow a high-quality caseload (M&A, shareholder agreements, commercial contracts, business advisory work) Drive team strategy, performance, and business development Build and nurture strong client relationships Provide disciplined oversight across both Corporate and Commercial workflows What We're Looking For Corporate/Commercial Partner (or Senior Associate ready for partnership) Strong technical ability across both disciplines Confident, disciplined leadership style Proven BD and client management track record Ability to inspire and manage a high-performing team What's on Offer - Excellent Benefits 25 days holiday + all UK bank holidays + birthday Option to buy up to 5 extra days Private healthcare + free family cashback plan Enhanced pension (5% matched) & 4 salary life assurance Enhanced maternity pay & bereavement support Employee Assistance Programme & Wellbeing Days Cycle to Work , EV scheme , Tech & Home scheme Free financial advice & discounted legal fees Paid volunteer days & quarterly socials Interested? If you're ready for a genuine step up and the chance to shape a high-performing Corporate & Commercial department, we'd love to hear from you.
Associate Director - Industrial Architecture Shape the Future of Built Environments Are you ready for a senior-level opportunity to lead,inspire, and make a real impact? At Tetra Tech RPS, we're looking for anambitious and experienced Associate Director to join our Architectureteam based in Newark, with hybrid working available. This is a fantastic chance to work on diverse, high-profiledevelopment projects across sectors including strategic land, logistics,retail, aviation, healthcare, education, advanced manufacturing, data centres,and energy. Whether you're actively seeking your next challenge or open toexploring new possibilities, this role offers the opportunity to influencestrategy, lead talented teams, and deliver exceptional outcomes for ourclients. Purpose & Scope of the Role As an Associate Director, you'll play a pivotal role inshaping and delivering architectural solutions that meet client objectives andexceed expectations. You will lead projects from bid stage through tocompletion, ensuring that client requirements and deadlines are met whilemaintaining the highest standards of quality. In this role, you will takeownership of planning, reviewing, and managing projects, while also drivingbusiness development initiatives through the preparation of tenders, presentations,and active participation in sector meetings. Building trusted advisorrelationships with clients and stakeholders will be central to your success,alongside contributing to strategic business plans and supporting operationalgoals. You will also mentor and manage team members, fostering a positiveculture that promotes collaboration, talent development, and careerprogression, while providing technical leadership to guide the team indelivering outstanding results. Your Impact in this Position You'll be instrumental in driving project success, securingnew business, and maintaining our reputation for excellence. Success in thisrole is measured through leadership, collaboration, and delivery of innovativearchitectural solutions. With clear pathways for growth and the chance to makea meaningful impact, this is a role where your expertise and achievements areactively supported. Your Toolkit for Success at RPS At RPS, we recruit using core capabilities-the essentialskills, experience, and responsibilities required to perform the roleeffectively. But here's the secret: there's no such thing as the'perfect' candidate. If you feel you meet 75% of the requirements for thisrole, we'd love to hear from you. Technical Expertise You will bring considerable technical knowledge and hands-on experience in thedesign and delivery of complex architectural projects, particularly within industrialsectors. This includes a deep understanding of building regulations, planningprocesses, and compliance standards, as well as the ability to apply innovativedesign principles that balance functionality, sustainability, and aestheticappeal. Your expertise should encompass the full project lifecycle-from conceptand feasibility studies through detailed design and constructionoversight-ensuring that every solution is practical, commercially viable, andaligned with client objectives. A strong awareness of both local and nationalmarkets is essential, enabling you to anticipate trends, respond to regulatorychanges, and deliver designs that meet the evolving needs of diversestakeholders. Proficiency in industry-standard design software, BIM methodologies,and digital collaboration tools will be key to driving efficiency andmaintaining technical excellence across all projects. Leadership & Mentoring As an Associate Director, you will be a visible and influential leader who setsthe tone for collaboration and excellence within the team. Your ability toinspire and motivate others will be critical in creating a culture wherecreativity, accountability, and professional growth thrive. You will lead byexample, providing clear direction and fostering an environment whereindividuals feel empowered to contribute their best work. Beyond managingday-to-day operations, you will take an active role in mentoring teammembers-sharing your technical expertise, guiding them through complexchallenges, and supporting their career development through structured feedbackand coaching. Your leadership will extend to building team cohesion, promotingknowledge sharing, and ensuring that every member feels valued and supported.By balancing strategic oversight with hands-on involvement, you will help shapea high-performing team that consistently delivers outstanding results whilenurturing the next generation of architectural talent. Strategic Project Leadership You will demonstrate exceptional ability to lead complex projects from inception to completion, ensuring alignment with client objectives, timelines, and quality standards. This competency encompasses strategic planning, resource management, and proactive problem-solving to deliver outstanding architectural solutions. Your role will involve balancing operational oversight with hands-on involvement, driving efficiency while maintaining creativity and technical excellence. By fostering collaboration across multidisciplinary teams and building trusted advisor relationships with clients and stakeholders, you will ensure projects are delivered successfully and contribute to the long-term growth and reputation of the business. Business Development You will be expected to demonstrate a strong commercial mindset and the abilityto identify opportunities that drive growth and strengthen our market position.This means actively seeking new business prospects, nurturing relationshipswith potential clients, and leveraging your industry knowledge to anticipateemerging trends. You will play a key role in securing new projects by preparingcompelling tenders and presentations, attending sector-specific meetings, andrepresenting the business at networking events. Your contribution to strategicgrowth plans will be vital, as you provide market intelligence, influencebusiness strategies, and help shape the direction of our architecturaloffering. By combining creativity with commercial acumen, you will ensure thatour services remain competitive, innovative, and aligned with client needs. Communication & Relationship Building Exceptional communication skills are fundamental to success in this role. Youwill be adept at articulating complex technical concepts in a clear andaccessible manner, whether in written reports, formal presentations, or clientmeetings. Building and maintaining strong relationships will be at the heart ofyour approach-fostering trust and collaboration with clients, colleagues, andexternal stakeholders. Your ability to listen, understand, and respond toclient objectives will ensure that projects run smoothly and expectations areexceeded. Internally, you will contribute to a positive team culture bypromoting open dialogue, encouraging knowledge sharing, and supportingcolleagues at all levels. Externally, you will represent the business withprofessionalism and confidence, reinforcing our reputation as a trusted advisorand industry leader. Mandatory Requirements Chartered status of a relevant professional body. Ability and willingness to travel as necessary Beneficial: Strong commercial awareness and financial acumen. Experience in strategic planning and business development About Tetra Tech RPS Tetra Tech RPS is committed to fostering a diverse and inclusive environmentacross all areas of our organisation. We recognise that a broad range ofbackgrounds and perspectives contributes to a more dynamic, innovative, andsupportive workplace where every individual is empowered to share their ideasand contribute meaningfully. Weare dedicated to building a culture of respect and equity, where people arevalued regardless of their ethnicity, gender identity, age, belief system,sexual orientation, or any other personal characteristic. Inalignment with the Equality Act 2010, we will make reasonable adjustments tosupport candidates and employees requiring additional arrangements. This couldinclude adaptations to work schedules, training approaches, or the physicalworkspace. Please inform us if you need any accommodations during therecruitment process or in your day-to-day role. Flexible and part-time workingoptions are available in this role, with working patterns agreedcollaboratively between employees and line managers to support individualwellbeing and optimal performance. JBRP1_UKTJ
Dec 11, 2025
Full time
Associate Director - Industrial Architecture Shape the Future of Built Environments Are you ready for a senior-level opportunity to lead,inspire, and make a real impact? At Tetra Tech RPS, we're looking for anambitious and experienced Associate Director to join our Architectureteam based in Newark, with hybrid working available. This is a fantastic chance to work on diverse, high-profiledevelopment projects across sectors including strategic land, logistics,retail, aviation, healthcare, education, advanced manufacturing, data centres,and energy. Whether you're actively seeking your next challenge or open toexploring new possibilities, this role offers the opportunity to influencestrategy, lead talented teams, and deliver exceptional outcomes for ourclients. Purpose & Scope of the Role As an Associate Director, you'll play a pivotal role inshaping and delivering architectural solutions that meet client objectives andexceed expectations. You will lead projects from bid stage through tocompletion, ensuring that client requirements and deadlines are met whilemaintaining the highest standards of quality. In this role, you will takeownership of planning, reviewing, and managing projects, while also drivingbusiness development initiatives through the preparation of tenders, presentations,and active participation in sector meetings. Building trusted advisorrelationships with clients and stakeholders will be central to your success,alongside contributing to strategic business plans and supporting operationalgoals. You will also mentor and manage team members, fostering a positiveculture that promotes collaboration, talent development, and careerprogression, while providing technical leadership to guide the team indelivering outstanding results. Your Impact in this Position You'll be instrumental in driving project success, securingnew business, and maintaining our reputation for excellence. Success in thisrole is measured through leadership, collaboration, and delivery of innovativearchitectural solutions. With clear pathways for growth and the chance to makea meaningful impact, this is a role where your expertise and achievements areactively supported. Your Toolkit for Success at RPS At RPS, we recruit using core capabilities-the essentialskills, experience, and responsibilities required to perform the roleeffectively. But here's the secret: there's no such thing as the'perfect' candidate. If you feel you meet 75% of the requirements for thisrole, we'd love to hear from you. Technical Expertise You will bring considerable technical knowledge and hands-on experience in thedesign and delivery of complex architectural projects, particularly within industrialsectors. This includes a deep understanding of building regulations, planningprocesses, and compliance standards, as well as the ability to apply innovativedesign principles that balance functionality, sustainability, and aestheticappeal. Your expertise should encompass the full project lifecycle-from conceptand feasibility studies through detailed design and constructionoversight-ensuring that every solution is practical, commercially viable, andaligned with client objectives. A strong awareness of both local and nationalmarkets is essential, enabling you to anticipate trends, respond to regulatorychanges, and deliver designs that meet the evolving needs of diversestakeholders. Proficiency in industry-standard design software, BIM methodologies,and digital collaboration tools will be key to driving efficiency andmaintaining technical excellence across all projects. Leadership & Mentoring As an Associate Director, you will be a visible and influential leader who setsthe tone for collaboration and excellence within the team. Your ability toinspire and motivate others will be critical in creating a culture wherecreativity, accountability, and professional growth thrive. You will lead byexample, providing clear direction and fostering an environment whereindividuals feel empowered to contribute their best work. Beyond managingday-to-day operations, you will take an active role in mentoring teammembers-sharing your technical expertise, guiding them through complexchallenges, and supporting their career development through structured feedbackand coaching. Your leadership will extend to building team cohesion, promotingknowledge sharing, and ensuring that every member feels valued and supported.By balancing strategic oversight with hands-on involvement, you will help shapea high-performing team that consistently delivers outstanding results whilenurturing the next generation of architectural talent. Strategic Project Leadership You will demonstrate exceptional ability to lead complex projects from inception to completion, ensuring alignment with client objectives, timelines, and quality standards. This competency encompasses strategic planning, resource management, and proactive problem-solving to deliver outstanding architectural solutions. Your role will involve balancing operational oversight with hands-on involvement, driving efficiency while maintaining creativity and technical excellence. By fostering collaboration across multidisciplinary teams and building trusted advisor relationships with clients and stakeholders, you will ensure projects are delivered successfully and contribute to the long-term growth and reputation of the business. Business Development You will be expected to demonstrate a strong commercial mindset and the abilityto identify opportunities that drive growth and strengthen our market position.This means actively seeking new business prospects, nurturing relationshipswith potential clients, and leveraging your industry knowledge to anticipateemerging trends. You will play a key role in securing new projects by preparingcompelling tenders and presentations, attending sector-specific meetings, andrepresenting the business at networking events. Your contribution to strategicgrowth plans will be vital, as you provide market intelligence, influencebusiness strategies, and help shape the direction of our architecturaloffering. By combining creativity with commercial acumen, you will ensure thatour services remain competitive, innovative, and aligned with client needs. Communication & Relationship Building Exceptional communication skills are fundamental to success in this role. Youwill be adept at articulating complex technical concepts in a clear andaccessible manner, whether in written reports, formal presentations, or clientmeetings. Building and maintaining strong relationships will be at the heart ofyour approach-fostering trust and collaboration with clients, colleagues, andexternal stakeholders. Your ability to listen, understand, and respond toclient objectives will ensure that projects run smoothly and expectations areexceeded. Internally, you will contribute to a positive team culture bypromoting open dialogue, encouraging knowledge sharing, and supportingcolleagues at all levels. Externally, you will represent the business withprofessionalism and confidence, reinforcing our reputation as a trusted advisorand industry leader. Mandatory Requirements Chartered status of a relevant professional body. Ability and willingness to travel as necessary Beneficial: Strong commercial awareness and financial acumen. Experience in strategic planning and business development About Tetra Tech RPS Tetra Tech RPS is committed to fostering a diverse and inclusive environmentacross all areas of our organisation. We recognise that a broad range ofbackgrounds and perspectives contributes to a more dynamic, innovative, andsupportive workplace where every individual is empowered to share their ideasand contribute meaningfully. Weare dedicated to building a culture of respect and equity, where people arevalued regardless of their ethnicity, gender identity, age, belief system,sexual orientation, or any other personal characteristic. Inalignment with the Equality Act 2010, we will make reasonable adjustments tosupport candidates and employees requiring additional arrangements. This couldinclude adaptations to work schedules, training approaches, or the physicalworkspace. Please inform us if you need any accommodations during therecruitment process or in your day-to-day role. Flexible and part-time workingoptions are available in this role, with working patterns agreedcollaboratively between employees and line managers to support individualwellbeing and optimal performance. JBRP1_UKTJ
Select how often (in days) to receive an alert: HR Business Partner, South of England (M4 corridor, South Coast, South East and London) City: London Country/Region: GB Application Deadline: - Location: Marylebone, London (3 days per week Tuesday-Thursday) Travel requirements: across division to support in-store and regional partnering requirements Overview As a strategic HR Business Partner at Pandora, you will play a pivotal role in shaping and executing the People agenda across our retail divisions. Partnering closely with Divisional Sales Managers (DSMs), Regional Sales Managers (RSMs), Store Managers, the HR Director, Sales Director, and HR Centres of Expertise (COEs), you will influence and enable business performance through people. You will translate divisional commercial priorities into actionable people plans, ensuring our store teams are engaged, capable, and aligned with Pandora's brand values and future ambitions.This role is ideal for a commercially astute, people-centric HR professional who thrives in a dynamic, customer-focused environment. You will be responsible for driving strategic HR initiatives and ensuring our retail teams are future-ready. Success in this role requires strategic influence, strong coaching capability, commercial acumen, and operational HR expertise. Key Responsibilities Strategic Business Partnering Act as a trusted advisor to DSMs and RSMs, translating business strategy into people plans that drive performance and growth Lead workforce planning, talent development, and succession strategies to build future capability Strengthen leadership capability and support cultural transformation aligned to Pandora's values Champion internal mobility by identifying and developing high-potential talent with clear career pathways Deliver impactful HR initiatives across the employee lifecycle: performance, engagement, inclusion, and wellbeing Partner with HR Director and COEs to ensure seamless execution of Cluster and Global HR programmes and BAU processes Use people data and analytics to inform decisions, identify skill gaps, and mitigate risks Support divisional and cluster-wide strategic projects and embed career development conversations into regular rhythms Employee Relations & Compliance Collaborate with ER team for consistent, fair, and compliant handling of ER matters Act as divisional escalation point for ER issues and guide leaders through performance management processes Support organisational change (restructures, consultations, role redesigns) ensuring alignment with strategy and people impact Ensure compliance with legislation, policies, and ethical standards Manager Enablement & Capability Building Coach retail leaders to build inclusive, high-performing teams Support leadership development programmes and promote a culture of feedback, recognition, and growth Employee Experience & Wellbeing Champion a positive, inclusive employee experience with wellbeing embedded in operations Partner with COEs to tailor initiatives reducing absenteeism and burnout Actively listen to employee feedback to shape people strategies Digital & Data Enablement Advocate for digital tools that enhance HR delivery and employee experience Support integration of technology into people processes for efficiency and better decision-making Team Coordination (Rotational Responsibility) Although this role does not include line management responsibilities, the role includes a rotational coordination remit across the HRBP team: Coordinate HRBP team rhythm, ensuring alignment and collaboration with HR strategy Represent HRBP team in HRLT meetings and cascade strategic updates Drive consistency in ways of working and documentation across HRBP community What we're looking for Proven experience as an HRBP in a multi-site retail or consumer-facing environment Strong commercial acumen with the ability to influence senior stakeholders and drive business outcomes Skilled in coaching, change leadership, and employee relations Exceptional communication and collaboration skills, with a proactive, solutions-focused mindset Comfortable using data and HR analytics to shape strategy and measure impact CIPD qualified or equivalent experience preferred Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you're on track to achieving your goals. Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success. Generous Bonus Scheme: Your hard work doesn't go unnoticed, with opportunities to earn performance-related bonuses. Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days Tuesday to Thursday. Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday. Private Healthcare:Your wellbeing is our priority, with access to private healthcare that keeps you covered. Employee Discounts & Perks: Enjoy a generous employee discount on Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more. Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU! Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7 on all things health and wellbeing, financial advice, legal aid and lots more. Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated. Choice of Lunch: Enjoy a lunch of your choice, delivered right to you whenever you're in the office (claimable for field-based employees) At Pandora, we believe in creating not just a job, but a journey of fulfilment, growth, and success. If you're ready to take the next step in crafting your incredible career, please click apply to submit your application and let's build something extraordinary together. Please understand that due to the large number of applications, we regret that only online applications can be considered. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
Dec 11, 2025
Full time
Select how often (in days) to receive an alert: HR Business Partner, South of England (M4 corridor, South Coast, South East and London) City: London Country/Region: GB Application Deadline: - Location: Marylebone, London (3 days per week Tuesday-Thursday) Travel requirements: across division to support in-store and regional partnering requirements Overview As a strategic HR Business Partner at Pandora, you will play a pivotal role in shaping and executing the People agenda across our retail divisions. Partnering closely with Divisional Sales Managers (DSMs), Regional Sales Managers (RSMs), Store Managers, the HR Director, Sales Director, and HR Centres of Expertise (COEs), you will influence and enable business performance through people. You will translate divisional commercial priorities into actionable people plans, ensuring our store teams are engaged, capable, and aligned with Pandora's brand values and future ambitions.This role is ideal for a commercially astute, people-centric HR professional who thrives in a dynamic, customer-focused environment. You will be responsible for driving strategic HR initiatives and ensuring our retail teams are future-ready. Success in this role requires strategic influence, strong coaching capability, commercial acumen, and operational HR expertise. Key Responsibilities Strategic Business Partnering Act as a trusted advisor to DSMs and RSMs, translating business strategy into people plans that drive performance and growth Lead workforce planning, talent development, and succession strategies to build future capability Strengthen leadership capability and support cultural transformation aligned to Pandora's values Champion internal mobility by identifying and developing high-potential talent with clear career pathways Deliver impactful HR initiatives across the employee lifecycle: performance, engagement, inclusion, and wellbeing Partner with HR Director and COEs to ensure seamless execution of Cluster and Global HR programmes and BAU processes Use people data and analytics to inform decisions, identify skill gaps, and mitigate risks Support divisional and cluster-wide strategic projects and embed career development conversations into regular rhythms Employee Relations & Compliance Collaborate with ER team for consistent, fair, and compliant handling of ER matters Act as divisional escalation point for ER issues and guide leaders through performance management processes Support organisational change (restructures, consultations, role redesigns) ensuring alignment with strategy and people impact Ensure compliance with legislation, policies, and ethical standards Manager Enablement & Capability Building Coach retail leaders to build inclusive, high-performing teams Support leadership development programmes and promote a culture of feedback, recognition, and growth Employee Experience & Wellbeing Champion a positive, inclusive employee experience with wellbeing embedded in operations Partner with COEs to tailor initiatives reducing absenteeism and burnout Actively listen to employee feedback to shape people strategies Digital & Data Enablement Advocate for digital tools that enhance HR delivery and employee experience Support integration of technology into people processes for efficiency and better decision-making Team Coordination (Rotational Responsibility) Although this role does not include line management responsibilities, the role includes a rotational coordination remit across the HRBP team: Coordinate HRBP team rhythm, ensuring alignment and collaboration with HR strategy Represent HRBP team in HRLT meetings and cascade strategic updates Drive consistency in ways of working and documentation across HRBP community What we're looking for Proven experience as an HRBP in a multi-site retail or consumer-facing environment Strong commercial acumen with the ability to influence senior stakeholders and drive business outcomes Skilled in coaching, change leadership, and employee relations Exceptional communication and collaboration skills, with a proactive, solutions-focused mindset Comfortable using data and HR analytics to shape strategy and measure impact CIPD qualified or equivalent experience preferred Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you're on track to achieving your goals. Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success. Generous Bonus Scheme: Your hard work doesn't go unnoticed, with opportunities to earn performance-related bonuses. Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days Tuesday to Thursday. Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday. Private Healthcare:Your wellbeing is our priority, with access to private healthcare that keeps you covered. Employee Discounts & Perks: Enjoy a generous employee discount on Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more. Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU! Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7 on all things health and wellbeing, financial advice, legal aid and lots more. Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated. Choice of Lunch: Enjoy a lunch of your choice, delivered right to you whenever you're in the office (claimable for field-based employees) At Pandora, we believe in creating not just a job, but a journey of fulfilment, growth, and success. If you're ready to take the next step in crafting your incredible career, please click apply to submit your application and let's build something extraordinary together. Please understand that due to the large number of applications, we regret that only online applications can be considered. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
Dutch Customer Service Advisor Hours: Monday to Friday, 36.25 hours per week (between 8am and 6pm) Working style: Hybrid and flexibility to work 15 days per year from abroad anywhere in Europe Our Client is looking for an outstanding Customer Care Advisor fluent in Dutch to join their Customer Service Team in Nottingham. Main Duties If you are fluent in verbal and written Dutch and English this is an exciting time to join our clients ever-growing eCommerce team that provides an exceptional service to our online consumers. As a Customer Care Advisor you will be responsible for putting customers at the heart of everything you do. You will be their key contact via email, telephone and online chat to support the customer shopping journey. You will exceed their expectations by providing a friendly and personalised response whilst delivering the highest levels of service. How You Will Make a Difference: You will be delivering an unbeatable service to our Customers, being responsible for: Communicating with customers by telephone, email and online to provide outstanding service Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries Discussing new products and managing multiple tasks to promptly resolve customer queries Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience Updating our systems and working with marketing, retail and other teams to further improve customer service and satisfaction. Skills to success Fluent in Dutch and English, able to communicate both verbally and in writing in a clear and concise manner Customer focused to achieve the best results for your customers and the business Flexible to meet the changing needs and varying deadlines of our business What's in it For You A supportive feedback-based culture where respect and integrity guide us in what we do An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together Be part of an iconic lifestyle brand in a multi brand, multi countries organization 50% employee discount on all of our clients brands Subsidised canteen and break out areas offering complimentary hot drinks Health Shield membership and access to numerous health and wellbeing initiatives Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice. 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off 12% contributory smart pension scheme (8% on us, 4% from you) Cycle to work scheme Free secure onsite parking and discounts with local public transport If you feel like you would be suited for this role please send in your CV.
Dec 11, 2025
Full time
Dutch Customer Service Advisor Hours: Monday to Friday, 36.25 hours per week (between 8am and 6pm) Working style: Hybrid and flexibility to work 15 days per year from abroad anywhere in Europe Our Client is looking for an outstanding Customer Care Advisor fluent in Dutch to join their Customer Service Team in Nottingham. Main Duties If you are fluent in verbal and written Dutch and English this is an exciting time to join our clients ever-growing eCommerce team that provides an exceptional service to our online consumers. As a Customer Care Advisor you will be responsible for putting customers at the heart of everything you do. You will be their key contact via email, telephone and online chat to support the customer shopping journey. You will exceed their expectations by providing a friendly and personalised response whilst delivering the highest levels of service. How You Will Make a Difference: You will be delivering an unbeatable service to our Customers, being responsible for: Communicating with customers by telephone, email and online to provide outstanding service Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries Discussing new products and managing multiple tasks to promptly resolve customer queries Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience Updating our systems and working with marketing, retail and other teams to further improve customer service and satisfaction. Skills to success Fluent in Dutch and English, able to communicate both verbally and in writing in a clear and concise manner Customer focused to achieve the best results for your customers and the business Flexible to meet the changing needs and varying deadlines of our business What's in it For You A supportive feedback-based culture where respect and integrity guide us in what we do An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together Be part of an iconic lifestyle brand in a multi brand, multi countries organization 50% employee discount on all of our clients brands Subsidised canteen and break out areas offering complimentary hot drinks Health Shield membership and access to numerous health and wellbeing initiatives Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice. 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off 12% contributory smart pension scheme (8% on us, 4% from you) Cycle to work scheme Free secure onsite parking and discounts with local public transport If you feel like you would be suited for this role please send in your CV.
Job Title: Senior Business Consultant - Global Ops Location: Home-basedwith travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service), Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan Hours: Full time (36.5 hpw) Travel/Expenses:A car is required for travel to client sites -expensed at 45p per mile from home address (excluding travel to any ColumbusOffice within 35mi) THRIVE, GROW and SHAPE THE FUTURE People always come first at Columbus. We're a global digital consultancy with a local presence, helping businesses transform and thrive through technology, data, and human insight. Just as importantly, we're a workplace where careers are nurtured and development is supported through clear, structured career paths. Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you're an experienced professional or just starting out, you'll find the freedom to explore ideas, challenge convention, and shape your own path. Let's thrive, grow, and shape the future together. Global Ops D365team, By joining our team, you will be part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement in becoming a Trusted Advisor. "The team is great and want to get stuck in and help each other out, we have good customers, and no two days are the same" Diversity and Inclusion are close to our hearts. We provide equal opportunities for everyone, ensuring a level playing field for all candidates. We actively encourage applications from all backgrounds to apply for positions across our organisation, and in return, we will give you the tools and support to Thrive with us, Grow your Skillsets, and be empowered to Shape the Future. The role of Senior Business Consultant - Global Ops Resolve customer issues within Support Service Level Agreements, by telephone, email, remotely or in person if required. Perform root cause analysis and incident management to minimise future issues, andTo identify and promote potential commercial activities. Provide consultancy services including but not limited to User Acceptance Testing (UAT); Go Live services; data change; code change; additional products/modules/functionality configuration and set-up; specification and testing, upgrades; migration. Provide informal/formal training to Customers with both standard system, additional modules/functionality and special customisations, where necessary. Travel and Hybrid Working We have an environment that gives you the flexibility to achieve an effective work-life balance for you and your family, whether you want to work from home or at one of our luxury Cubo offices around the UK. We encourage those in customer-facing roles to aim to come into the office at least once a month, and alsoteam meetings and client meetings;however, you can work from Nottingham HQ or any Cubo officeregularly if you prefer, whichever suits you. About You (The Essentials) Microsoft exams qualified D365 F/SCM Finance Certified. Knowledge of Electronic Reporting, Tax Calculation Service, Global VAT / Tax an advantage. Wider D365 F/SCM functional knowledge. c5 years+ D365 experience in a consulting or internal lead D365 role. Full driver's licence and access to a vehicle Curious, looking to challenge the status quo and improve Collaborates well with both internal and external colleagues Committed to personal development and becoming a Trusted Advisor in your field. What we can offer You will be a part of both a local and global team, where you not only share knowledge but also a laugh or two. We value our employees and leave room for flexibility so that you can enjoy a work-life balance. At Columbus you will get;- 25 Days Annual Leave (Increasing with Service) Columbus Benefits Hub - Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More Enhanced Maternity Pay Access to Free Training Courses Delivered by Columbus Academy Free Microsoft Certifications and access to Microsoft Learn Modern Airconditioned Office Spaces fully managed by Cubo (multiple UK locations) Free Barista Coffee and hot drinks made in-house Free Beer and Fizz every day (2 - 5pm) Casual Dress Code in our Offices Personal Pension Plan Life Assurance x4 Salary Cycle-to-Work Scheme £2,500 payment for successful candidate referrals Flexi-phone upgrade scheme (if eligible) Plus many many more (check out our careers pages for details) Employee Wellbeing Program (terms apply) Free 24/7 Access to Cubo Gym(s) Vitality Medical Insurance Westfield Health Cash plan (includes an Employee Assistance Lines), Mental health first aiders Virtual suggestion boxes Next Steps If this sounds like the role for you, then please drop a copy of your CV over today via our website and "Apply for this job" or CV not up-to-date? then apply using your LinkedIn profile in seconds. You may also be prompted to "Connect with us", but please don't worry if you don't have the time; it does not impact your application. In the meantime, check us out on Instagram or LinkedIn STAY CURIOUS, COLLABORATE, BUILD TRUST, and DELIVER CUSTOMER SUCCESS Suitable for candidates working with/as: Functional Consultant, Functional Architect, Support Consultant, Finance, F/SCM Consultant Gold Partner and Inner Circle As a Microsoft Gold Partner for over 20 years, Columbus has access to a range of market-leading resources, training and certifications. As well as a host of awards, Columbus has twice been named partner of the year by Microsoft. As Microsoft Inner Circle members, Columbus has been recognised as part of an elite category of partners. This honour is only awarded to the very best in the industry for thought leadership, innovation and dedication, with Inner Circle partners representing only the Top 1% of the Microsoft ecosystem. With over 1,500 colleagues across more than 10 countries, we bring global perspectives and local understanding. What unites us is our belief in creating meaningful impact - for our people, our customers, and the journey ahead.
Dec 11, 2025
Full time
Job Title: Senior Business Consultant - Global Ops Location: Home-basedwith travel to client site or Columbus offices as required Salary: Negotiable (We aim to improve your current package) Bonus: Yes Holiday: 25 Days, Plus Bank Holidays (Increasing with Service), Medical Insurance: Yes (terms apply) plus additional HealthCashback Plan Hours: Full time (36.5 hpw) Travel/Expenses:A car is required for travel to client sites -expensed at 45p per mile from home address (excluding travel to any ColumbusOffice within 35mi) THRIVE, GROW and SHAPE THE FUTURE People always come first at Columbus. We're a global digital consultancy with a local presence, helping businesses transform and thrive through technology, data, and human insight. Just as importantly, we're a workplace where careers are nurtured and development is supported through clear, structured career paths. Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you're an experienced professional or just starting out, you'll find the freedom to explore ideas, challenge convention, and shape your own path. Let's thrive, grow, and shape the future together. Global Ops D365team, By joining our team, you will be part of a supportive network that values your voice, respects your ideas, and promotes a healthy work-life balance. Our average length of service in the UK is 8 years, as we are committed to cultivating an inclusive workplace culture that celebrates and supports career growth and advancement in becoming a Trusted Advisor. "The team is great and want to get stuck in and help each other out, we have good customers, and no two days are the same" Diversity and Inclusion are close to our hearts. We provide equal opportunities for everyone, ensuring a level playing field for all candidates. We actively encourage applications from all backgrounds to apply for positions across our organisation, and in return, we will give you the tools and support to Thrive with us, Grow your Skillsets, and be empowered to Shape the Future. The role of Senior Business Consultant - Global Ops Resolve customer issues within Support Service Level Agreements, by telephone, email, remotely or in person if required. Perform root cause analysis and incident management to minimise future issues, andTo identify and promote potential commercial activities. Provide consultancy services including but not limited to User Acceptance Testing (UAT); Go Live services; data change; code change; additional products/modules/functionality configuration and set-up; specification and testing, upgrades; migration. Provide informal/formal training to Customers with both standard system, additional modules/functionality and special customisations, where necessary. Travel and Hybrid Working We have an environment that gives you the flexibility to achieve an effective work-life balance for you and your family, whether you want to work from home or at one of our luxury Cubo offices around the UK. We encourage those in customer-facing roles to aim to come into the office at least once a month, and alsoteam meetings and client meetings;however, you can work from Nottingham HQ or any Cubo officeregularly if you prefer, whichever suits you. About You (The Essentials) Microsoft exams qualified D365 F/SCM Finance Certified. Knowledge of Electronic Reporting, Tax Calculation Service, Global VAT / Tax an advantage. Wider D365 F/SCM functional knowledge. c5 years+ D365 experience in a consulting or internal lead D365 role. Full driver's licence and access to a vehicle Curious, looking to challenge the status quo and improve Collaborates well with both internal and external colleagues Committed to personal development and becoming a Trusted Advisor in your field. What we can offer You will be a part of both a local and global team, where you not only share knowledge but also a laugh or two. We value our employees and leave room for flexibility so that you can enjoy a work-life balance. At Columbus you will get;- 25 Days Annual Leave (Increasing with Service) Columbus Benefits Hub - Discounts on Tickets, Shopping, Car leasing, Holidays, Food and More Enhanced Maternity Pay Access to Free Training Courses Delivered by Columbus Academy Free Microsoft Certifications and access to Microsoft Learn Modern Airconditioned Office Spaces fully managed by Cubo (multiple UK locations) Free Barista Coffee and hot drinks made in-house Free Beer and Fizz every day (2 - 5pm) Casual Dress Code in our Offices Personal Pension Plan Life Assurance x4 Salary Cycle-to-Work Scheme £2,500 payment for successful candidate referrals Flexi-phone upgrade scheme (if eligible) Plus many many more (check out our careers pages for details) Employee Wellbeing Program (terms apply) Free 24/7 Access to Cubo Gym(s) Vitality Medical Insurance Westfield Health Cash plan (includes an Employee Assistance Lines), Mental health first aiders Virtual suggestion boxes Next Steps If this sounds like the role for you, then please drop a copy of your CV over today via our website and "Apply for this job" or CV not up-to-date? then apply using your LinkedIn profile in seconds. You may also be prompted to "Connect with us", but please don't worry if you don't have the time; it does not impact your application. In the meantime, check us out on Instagram or LinkedIn STAY CURIOUS, COLLABORATE, BUILD TRUST, and DELIVER CUSTOMER SUCCESS Suitable for candidates working with/as: Functional Consultant, Functional Architect, Support Consultant, Finance, F/SCM Consultant Gold Partner and Inner Circle As a Microsoft Gold Partner for over 20 years, Columbus has access to a range of market-leading resources, training and certifications. As well as a host of awards, Columbus has twice been named partner of the year by Microsoft. As Microsoft Inner Circle members, Columbus has been recognised as part of an elite category of partners. This honour is only awarded to the very best in the industry for thought leadership, innovation and dedication, with Inner Circle partners representing only the Top 1% of the Microsoft ecosystem. With over 1,500 colleagues across more than 10 countries, we bring global perspectives and local understanding. What unites us is our belief in creating meaningful impact - for our people, our customers, and the journey ahead.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust Your opportunity Partner with the technology and business stakeholders to define, analyse, and document requirements for new ServiceNow processes or improvements to current processes Lead workshops, demos, and training on ServiceNow solutions and be able to speak to process best practices Assemble user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Work directly with the ServiceNow development team to select the most effective solution for defined requirements Support unit testing, UAT, and customer validation, ensuring business objectives are met Act as a trusted advisor to stakeholders by building strong relationships and demonstrating a deep knowledge for ServiceNow Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must have skills 3+ years of experience designing and implementing processes on the ServiceNow platform Strong analytical skills, strategic mindset, and experience with cross functional teams Highly organised with excellent communication and stakeholder management skills Proven ability to create clear and concise documentation Experience providing solutions for ITSM and ITOM offerings ServiceNow Certified System Administrator (CSA) ITIL V4 certification Nice to have skills ServiceNow Certified Implementation Specialist credentials Agile experience is highly favourable Financial Services experience/knowledge Supervisory responsibilities No Career growth & development opportunities Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Dec 11, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust Your opportunity Partner with the technology and business stakeholders to define, analyse, and document requirements for new ServiceNow processes or improvements to current processes Lead workshops, demos, and training on ServiceNow solutions and be able to speak to process best practices Assemble user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Work directly with the ServiceNow development team to select the most effective solution for defined requirements Support unit testing, UAT, and customer validation, ensuring business objectives are met Act as a trusted advisor to stakeholders by building strong relationships and demonstrating a deep knowledge for ServiceNow Carry out other duties as assigned What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must have skills 3+ years of experience designing and implementing processes on the ServiceNow platform Strong analytical skills, strategic mindset, and experience with cross functional teams Highly organised with excellent communication and stakeholder management skills Proven ability to create clear and concise documentation Experience providing solutions for ITSM and ITOM offerings ServiceNow Certified System Administrator (CSA) ITIL V4 certification Nice to have skills ServiceNow Certified Implementation Specialist credentials Agile experience is highly favourable Financial Services experience/knowledge Supervisory responsibilities No Career growth & development opportunities Potential for growth Mentoring Leadership development programs Regular training Career development services Continuing education courses You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Converge Technology Solutions: A Commitment to Inclusivity, Innovation, and Sustainability As part of a global technology business, Converge Technology Solutions, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility. Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities. Inclusivity and Support: We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles. Nurturing Diversity: Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive. Sustainable Practices: Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values. Location: HQ Stafford or Hybrid Department: Professional Services Hours: Full Time, Monday - Friday Reports to: Vice President, Technology & Services - UK Join a Purpose-Led Technology Company Driving Sustainability Converge UK is on a mission to deliver sustainable, innovative IT solutions-and we're growing. We're looking for an experienced, people-focused Director of Professional Services to lead and evolve our Professional Services organisation across PMO, Engineering, Consultancy and Field Operations. If you're passionate about delivering exceptional customer experiences, driving operational excellence, and developing high-performing delivery teams, this could be the perfect role for you. What You'll Do As a senior leader within the Technology & Services function, you will provide strategic direction, operational leadership and people development across all Professional Services teams. You will ensure that customer projects, engineering activities and field operations run efficiently, consistently, and to the highest possible quality-driving best practice to strengthen our services portfolio and expand our capabilities. Your work will directly influence customer satisfaction, revenue generation, partner relationships, and the continued growth of the business. Core Responsibilities Deliver exceptional internal and external customer service across all Professional Services functions. Support daily operational activity to ensure consistency, compliance, and high performance. Maintain accurate reporting, governance and data-driven performance insights. Ensure adherence to health and safety, compliance, and internal management policies. Drive continuous improvement and the adoption of scalable, repeatable working practices. Role-Specific Responsibilities Strategic Leadership Develop and execute the Professional Services strategy in partnership with Sales and the Senior Leadership Team. Align Professional Services delivery teams with business objectives, customer requirements and commercial targets. Act as a trusted advisor to senior stakeholders on capability, resource planning, and service performance. Deputise for the Vice President of Technology & Services when required. Produce weekly and monthly MI, forecasting, utilisation and performance reports, including SLT pack preparation. Drive innovation, automation, self-service and knowledge management. Engineering Leadership Lead engineering functions ensuring SLA compliance, warranty performance, and high levels of utilisation. Oversee scheduling, field service operations, spares logistics, and overall engineering efficiency. Analyse field mileage and operational data to optimise geographic coverage, skill alignment, and cost-effectiveness. Project Management Office (PMO) Oversee planning and execution of customer projects, ensuring readiness across people, process and technology. Drive best practice across risk, change, configuration and project governance. Support seamless transition of customer projects into BAU operations and service delivery functions. Service Operations & Quality Ensure efficiency, performance and stability across all Professional Services lines of service. Provide senior escalation management for major incidents, distressed projects or service issues. Analyse performance data to identify optimisation opportunities and deliver continuous improvement. Recruit, mentor and develop managers and technical specialists across all Professional Services functions. Foster a high-performance culture focused on accountability, collaboration and customer-centricity. Promote Agile or similar approaches to enhance communication, delivery and adaptability. Manage budgets and forecasts across Professional Services (including £1-2M responsibility). Maximise revenue generation, improve utilisation and drive profitable project delivery. Manage partner and vendor relationships, ensuring value for money, performance and commercial alignment. Lead quarterly business reviews and ensure actions are driven to completion. Why Join Us? At Converge UK, you're not just doing a job-you're contributing to a company with purpose: Our Values Empowering Our People - We invest in your growth and success. Sustainability & Community at Heart - Your work supports environmental and social impact. Customer-Centric Excellence - You help make our customers faster, more efficient, and more innovative. Partnerships Built on Trust - Join a supportive, collaborative environment built on transparency and performance. What We Offer A high-impact leadership role shaping the future of Professional Services at Converge UK. Opportunities to scale and mature delivery teams across engineering, consultancy, PMO and field operations. Development and training to support your leadership, technical and commercial growth. A collaborative culture with a focus on continuous improvement, quality and innovation. Wellbeing support through our Help at Hand employee app and optional health cash plan. Holiday buy scheme-purchase up to 5 days of additional annual leave (T&Cs apply). Ready to Apply? If you're a results-driven leader with a passion for operational excellence, team development and delivering high-quality customer outcomes, we'd love to hear from you. Apply today and help strengthen and grow the Professional Services capability at Converge UK. We reserve the right to close this advert early if we are in receipt of sufficient applications for this position. No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach. To discuss any reasonable adjustment or request a paper based application form as an alternative, please contact People Operations on
Dec 11, 2025
Full time
Converge Technology Solutions: A Commitment to Inclusivity, Innovation, and Sustainability As part of a global technology business, Converge Technology Solutions, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility. Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities. Inclusivity and Support: We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles. Nurturing Diversity: Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive. Sustainable Practices: Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values. Location: HQ Stafford or Hybrid Department: Professional Services Hours: Full Time, Monday - Friday Reports to: Vice President, Technology & Services - UK Join a Purpose-Led Technology Company Driving Sustainability Converge UK is on a mission to deliver sustainable, innovative IT solutions-and we're growing. We're looking for an experienced, people-focused Director of Professional Services to lead and evolve our Professional Services organisation across PMO, Engineering, Consultancy and Field Operations. If you're passionate about delivering exceptional customer experiences, driving operational excellence, and developing high-performing delivery teams, this could be the perfect role for you. What You'll Do As a senior leader within the Technology & Services function, you will provide strategic direction, operational leadership and people development across all Professional Services teams. You will ensure that customer projects, engineering activities and field operations run efficiently, consistently, and to the highest possible quality-driving best practice to strengthen our services portfolio and expand our capabilities. Your work will directly influence customer satisfaction, revenue generation, partner relationships, and the continued growth of the business. Core Responsibilities Deliver exceptional internal and external customer service across all Professional Services functions. Support daily operational activity to ensure consistency, compliance, and high performance. Maintain accurate reporting, governance and data-driven performance insights. Ensure adherence to health and safety, compliance, and internal management policies. Drive continuous improvement and the adoption of scalable, repeatable working practices. Role-Specific Responsibilities Strategic Leadership Develop and execute the Professional Services strategy in partnership with Sales and the Senior Leadership Team. Align Professional Services delivery teams with business objectives, customer requirements and commercial targets. Act as a trusted advisor to senior stakeholders on capability, resource planning, and service performance. Deputise for the Vice President of Technology & Services when required. Produce weekly and monthly MI, forecasting, utilisation and performance reports, including SLT pack preparation. Drive innovation, automation, self-service and knowledge management. Engineering Leadership Lead engineering functions ensuring SLA compliance, warranty performance, and high levels of utilisation. Oversee scheduling, field service operations, spares logistics, and overall engineering efficiency. Analyse field mileage and operational data to optimise geographic coverage, skill alignment, and cost-effectiveness. Project Management Office (PMO) Oversee planning and execution of customer projects, ensuring readiness across people, process and technology. Drive best practice across risk, change, configuration and project governance. Support seamless transition of customer projects into BAU operations and service delivery functions. Service Operations & Quality Ensure efficiency, performance and stability across all Professional Services lines of service. Provide senior escalation management for major incidents, distressed projects or service issues. Analyse performance data to identify optimisation opportunities and deliver continuous improvement. Recruit, mentor and develop managers and technical specialists across all Professional Services functions. Foster a high-performance culture focused on accountability, collaboration and customer-centricity. Promote Agile or similar approaches to enhance communication, delivery and adaptability. Manage budgets and forecasts across Professional Services (including £1-2M responsibility). Maximise revenue generation, improve utilisation and drive profitable project delivery. Manage partner and vendor relationships, ensuring value for money, performance and commercial alignment. Lead quarterly business reviews and ensure actions are driven to completion. Why Join Us? At Converge UK, you're not just doing a job-you're contributing to a company with purpose: Our Values Empowering Our People - We invest in your growth and success. Sustainability & Community at Heart - Your work supports environmental and social impact. Customer-Centric Excellence - You help make our customers faster, more efficient, and more innovative. Partnerships Built on Trust - Join a supportive, collaborative environment built on transparency and performance. What We Offer A high-impact leadership role shaping the future of Professional Services at Converge UK. Opportunities to scale and mature delivery teams across engineering, consultancy, PMO and field operations. Development and training to support your leadership, technical and commercial growth. A collaborative culture with a focus on continuous improvement, quality and innovation. Wellbeing support through our Help at Hand employee app and optional health cash plan. Holiday buy scheme-purchase up to 5 days of additional annual leave (T&Cs apply). Ready to Apply? If you're a results-driven leader with a passion for operational excellence, team development and delivering high-quality customer outcomes, we'd love to hear from you. Apply today and help strengthen and grow the Professional Services capability at Converge UK. We reserve the right to close this advert early if we are in receipt of sufficient applications for this position. No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach. To discuss any reasonable adjustment or request a paper based application form as an alternative, please contact People Operations on
People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day - starting with the teams that serve them. As a People Business Partner, you'll act as a trusted advisor to Operations, aligning business goals with people strategies. Reporting to the People Performance Lead, you'll partner with Operations leaders to drive engagement, talent development, well being, and organisational effectiveness - ensuring Pret continues to deliver operational excellence through its people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll help align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well being, equity, and consistent, high integrity employee relations. Key responsibilities Strategic Partnering Build strong, influential relationships with Regional Managing Directors, Head of Operations and Operations Managers to deliver people strategies that support business success. Translate commercial goals into actionable people KPIs. Align and set consistent regional scorecards in collaboration with the People Performance Lead. Use insights and analytics to shape workforce planning and decision making. Optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Manage talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Take a coaching first performance approach, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Employee Relations and Policy Partner with the ER team to manage complex cases, ensuring early, fair, and compliant resolution. Maintain oversight of ER and whistleblowing cases via shared tracking systems. Support policy implementation and updates to ensure compliance with UK employment law, ACAS, and Pret standards. Guide restructures, TUPE, and organisational change as needed. Line Management Responsibilities for People Advisors, ensuring shop teams are supported and our policies and standards are always upheld. Engagement, DEB & Wellbeing Analyse engagement and pulse survey results; create actionable plans that drive meaningful improvement. Partner with DEB and Wellbeing leads to deliver initiatives promoting inclusivity, fair access to opportunities, and well being at work. Promote a positive workplace culture and psychological safety across all regions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and create regional strategic plans. Benchmark practices against peers/industry standards and recommend innovative people solutions. Support change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Successful Starts (Stay employed on the first 3 months since joining) 75% Annualised overall Shop Turnover Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for AMs, GMs, & Ops Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience and skills required HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Data driven and pragmatic: can translate dashboards into store level actions that managers use. Excellent relationship skills: able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £55,000 - £65,000 per annum plus 20% annual bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30-minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 21/12/2025
Dec 11, 2025
Full time
People Business Partner We're Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We're growing fast on our mission to be the employer of choice in hospitality, everywhere we operate - so this an exciting time to hop on board. We Believe in Growing Good Things Growth is at the heart of everything we do. From the freshly hand made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding - over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano. What we're looking for We're looking for passionate team players to bring joy to our customers every day - starting with the teams that serve them. As a People Business Partner, you'll act as a trusted advisor to Operations, aligning business goals with people strategies. Reporting to the People Performance Lead, you'll partner with Operations leaders to drive engagement, talent development, well being, and organisational effectiveness - ensuring Pret continues to deliver operational excellence through its people. Your mission? To make sure every Operations team has the right people, in the right roles, at the right time-with clear succession plans, strong bench strength, and "aces in places." You'll help align our HR strategy with operational goals, helping our shops deliver exceptional results while building a culture grounded in well being, equity, and consistent, high integrity employee relations. Key responsibilities Strategic Partnering Build strong, influential relationships with Regional Managing Directors, Head of Operations and Operations Managers to deliver people strategies that support business success. Translate commercial goals into actionable people KPIs. Align and set consistent regional scorecards in collaboration with the People Performance Lead. Use insights and analytics to shape workforce planning and decision making. Optimise succession in our shops-maintaining a clear, simple view of "ready now/ready soon" talent from Leader AM GM, including cross training needs and development actions. Manage talent cycles for Ops and GMs, running monthly performance calibrations to assess potential, address gaps, and ensure timely Performance Improvement Plans where needed. Take a coaching first performance approach, setting clear standards, enabling regular check ins, and building feedback and recognition into daily routines. Run practical, high impact manager training focused on coaching, feedback, ER fundamentals, and inclusive leadership-delivered in bite sized, on the job formats. Monitor, analyse, and report on key people KPIs (turnover, absenteeism, performance, engagement, etc.), identifying trends and driving root cause solutions. Employee Relations and Policy Partner with the ER team to manage complex cases, ensuring early, fair, and compliant resolution. Maintain oversight of ER and whistleblowing cases via shared tracking systems. Support policy implementation and updates to ensure compliance with UK employment law, ACAS, and Pret standards. Guide restructures, TUPE, and organisational change as needed. Line Management Responsibilities for People Advisors, ensuring shop teams are supported and our policies and standards are always upheld. Engagement, DEB & Wellbeing Analyse engagement and pulse survey results; create actionable plans that drive meaningful improvement. Partner with DEB and Wellbeing leads to deliver initiatives promoting inclusivity, fair access to opportunities, and well being at work. Promote a positive workplace culture and psychological safety across all regions. Strategic & Continuous Improvement Forecast people related risks & opportunities in operations and create regional strategic plans. Benchmark practices against peers/industry standards and recommend innovative people solutions. Support change initiatives related to performance management, employee engagement, and process improvements. What success looks like Retention: Successful Starts (Stay employed on the first 3 months since joining) 75% Annualised overall Shop Turnover Absence: Unplanned absence below 2% Experience: Engagement score to be in the top 10% of industry peers ER health: Improve case volumes/time to resolution and zero upheld claims where policy was followed. Capability: 90% of managers achieving the desired performance with clear bench strength for AMs, GMs, & Ops Compliance: 100% on right to work, working time, under 18 protections, and policy adoption; audit ready always. Experience and skills required HR/People Partnering in QSR/retail/hospitality or similar high volume, multi site environment. Strong ER/Policy grounding with UK employment law; comfortable with complexity and pace. Data driven and pragmatic: can translate dashboards into store level actions that managers use. Excellent relationship skills: able to influence Ops leaders and keep things simple. Clear, inclusive communication-spoken and written. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for food and exceptional customer service. Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special. We offer £55,000 - £65,000 per annum plus 20% annual bonus potential Gold Card: We love making people's day through our food and drinks. That goes for our teams too. That's why everyone gets a Gold Card. When you're in the office, your food and drinks are on us. And when you're not, you can use your Gold Card to get up to 5 Barista made drinks a day, and 50% off everything else (food, snacks, bottled drinks - the lot). A few more perks You'll get 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longer you're with us. Free private medical cover, with the option to add family or partner at an additional cost. 4% of your pension contribution matched by Pret, rises to 5% after 5 years. Life assurance at 3x annual salary. Loyalty award for 5, 10, 15, 20 years' service. Flexible Benefits Platform packed with lifestyle discounts. Season ticket loans. Healthcare cash plan. Financial wellbeing provisions. Free mortgage services. Sabbatical after 3 years. Opportunities to support our charity, The Pret Foundation. We also offer Individual ways to grow: We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications, leadership development and mentoring. Diversity and belonging: Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong. Pace and variety: Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot! Community and purpose: We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities. Our values Happy Teams Happy Customers Amazing Standards Every day Never Standing Still Doing The Right Thing The interview journey Every interview process at Pret begins with the same two stages. First, you'll have a relaxed 30-minute conversation with our recruitment team so we can get to know you and your experience. Next, you'll be invited to a one hour, in person interview with the hiring manager at our Head Office in London Victoria. Depending on the role and function, there may be additional stages. These could include time spent in one of our shops, completing a task, or meeting a senior leader. Before you apply This role is based at Pret's Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office. We'd love to get to know you, not a robot, so please do not rely on AI to complete your application. Deadline to apply for this role: 21/12/2025
Summary: We're looking for a sharp, commercially-minded Finance Business Partner to step into a high-impact position supporting our critical Water Operations team.Reporting to the Financial Performance Manager, you won't just report the numbers-you'll use them to shape our strategy and influence executive decisions.This pivotal role requires you to act as the strategic financial conscience for the Operational Senior Management team, providing robust, clear, and actionable financial information, advice, and guidance.Crucially, you will be both responsible and accountable for identifying opportunities to drive operational efficiency and mitigate financial risk across all our water operations.You will work shoulder-to-shoulder with senior operations managers and diverse cross-functional teams. Your professional advice will lead the way in delivering financial efficiencies through strategic initiatives and new, innovative ways of working, ensuring we manage our costs effectively and improve efficiency within a complex, evolving, and essential industry.If you thrive on translating financial data into operational excellence and are ready to be a true business influencer, we want to hear from you! Main Responsibilities Lead strategic financial planning, budgeting and forecasting processes to align with corporate objectives, internal controls, and compliance with all regulatory standards. Provide strategic financial analysis with commentary insights to influence key business decisions, enhance operational efficiency, and optimise performance across the organisation. Define, track and analyse financial key performance indicators (KPIs) and metrics, supporting insights that drive accountability and continuous improvement. Drive value creation by providing expert financial and commercial support during contract negotiations and the execution of commercial strategies. Conduct rigorous feasibility studies to evaluate and inform the adoption of new finance and operational processes, ensuring they deliver measurable returns. Lead and champion key business transformation initiatives, including digital and automation projects, to enhance reporting capabilities and operational efficiency. Act as a trusted financial advisor to senior management and cross-functional teams, translating complex financial data into actionable business insights. Ensure the integrity of financial data and systems by maintaining a robust internal controls framework and ensuring strict compliance with all regulatory and accounting standards. Proactively collaborate with internal and external auditors to manage and mitigate financial risks, ensuring transparency and accuracy in all financial reporting. Develop and help motivate a high-performing finance team, fostering a culture of innovation, continuous improvement, and professional growth. Mentor and support junior members of the management accounting team, empowering them to adapt existing processes to optimise and drive productive business discussions within the senior management team. Elevate the organisation's financial acumen by designing and delivering targeted training programs. You'll Need: Qualifications/Skills/Experience Fully qualified accounting qualification (CIMA, ACCA, ACA). The ability to review complex financial data, conduct in-depth variance analysis, and leverage expertise in tools like Workday Finance and advanced Excel. Exceptional verbal and written communication skills to present complex financial information with authority and confidence. Proven ability to build strong relationships, influence key stakeholders, and negotiate effectively without direct authority, acting as a trusted advisor to the business. Championing Lean and Six Sigma methodologies to help identify and implement process improvements that drive efficiency and reduce waste. The proven ability to support the delivery of complex projects, including finance transformation, process improvement initiatives, and system implementations, by driving change and managing cross-functional teams. Extensive and demonstrably successful experience in a strategic finance business partner role, driving key business decisions and influencing return on investment outcomes. Expertise in leading and managing end-to-end financial planning cycles, including long-range strategic planning, annual budgeting, and rolling forecasts. Proven experience of leading and delivering cross-functional projects to improve efficiency and reduce costs. Proven ability to manage, develop, and inspire a team of finance professionals and foster a high-performance culture. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £60,000 - £65,000 p.a. (dependent on experience) Join our team:Be you, belong and valued. Grow a career with a meaningful purpose.Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.Grow a career with a meaningful purpose. • Come to work to be safe, valued, and trusted. • We'll encourage you to create and pursue new opportunities for personal growth. • A place to be the real you, build deeper connections and enjoy a sense of belonging. • Be invested in helping us to create a sustainable water supply for now, and in the future.
Dec 11, 2025
Full time
Summary: We're looking for a sharp, commercially-minded Finance Business Partner to step into a high-impact position supporting our critical Water Operations team.Reporting to the Financial Performance Manager, you won't just report the numbers-you'll use them to shape our strategy and influence executive decisions.This pivotal role requires you to act as the strategic financial conscience for the Operational Senior Management team, providing robust, clear, and actionable financial information, advice, and guidance.Crucially, you will be both responsible and accountable for identifying opportunities to drive operational efficiency and mitigate financial risk across all our water operations.You will work shoulder-to-shoulder with senior operations managers and diverse cross-functional teams. Your professional advice will lead the way in delivering financial efficiencies through strategic initiatives and new, innovative ways of working, ensuring we manage our costs effectively and improve efficiency within a complex, evolving, and essential industry.If you thrive on translating financial data into operational excellence and are ready to be a true business influencer, we want to hear from you! Main Responsibilities Lead strategic financial planning, budgeting and forecasting processes to align with corporate objectives, internal controls, and compliance with all regulatory standards. Provide strategic financial analysis with commentary insights to influence key business decisions, enhance operational efficiency, and optimise performance across the organisation. Define, track and analyse financial key performance indicators (KPIs) and metrics, supporting insights that drive accountability and continuous improvement. Drive value creation by providing expert financial and commercial support during contract negotiations and the execution of commercial strategies. Conduct rigorous feasibility studies to evaluate and inform the adoption of new finance and operational processes, ensuring they deliver measurable returns. Lead and champion key business transformation initiatives, including digital and automation projects, to enhance reporting capabilities and operational efficiency. Act as a trusted financial advisor to senior management and cross-functional teams, translating complex financial data into actionable business insights. Ensure the integrity of financial data and systems by maintaining a robust internal controls framework and ensuring strict compliance with all regulatory and accounting standards. Proactively collaborate with internal and external auditors to manage and mitigate financial risks, ensuring transparency and accuracy in all financial reporting. Develop and help motivate a high-performing finance team, fostering a culture of innovation, continuous improvement, and professional growth. Mentor and support junior members of the management accounting team, empowering them to adapt existing processes to optimise and drive productive business discussions within the senior management team. Elevate the organisation's financial acumen by designing and delivering targeted training programs. You'll Need: Qualifications/Skills/Experience Fully qualified accounting qualification (CIMA, ACCA, ACA). The ability to review complex financial data, conduct in-depth variance analysis, and leverage expertise in tools like Workday Finance and advanced Excel. Exceptional verbal and written communication skills to present complex financial information with authority and confidence. Proven ability to build strong relationships, influence key stakeholders, and negotiate effectively without direct authority, acting as a trusted advisor to the business. Championing Lean and Six Sigma methodologies to help identify and implement process improvements that drive efficiency and reduce waste. The proven ability to support the delivery of complex projects, including finance transformation, process improvement initiatives, and system implementations, by driving change and managing cross-functional teams. Extensive and demonstrably successful experience in a strategic finance business partner role, driving key business decisions and influencing return on investment outcomes. Expertise in leading and managing end-to-end financial planning cycles, including long-range strategic planning, annual budgeting, and rolling forecasts. Proven experience of leading and delivering cross-functional projects to improve efficiency and reduce costs. Proven ability to manage, develop, and inspire a team of finance professionals and foster a high-performance culture. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £60,000 - £65,000 p.a. (dependent on experience) Join our team:Be you, belong and valued. Grow a career with a meaningful purpose.Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.Grow a career with a meaningful purpose. • Come to work to be safe, valued, and trusted. • We'll encourage you to create and pursue new opportunities for personal growth. • A place to be the real you, build deeper connections and enjoy a sense of belonging. • Be invested in helping us to create a sustainable water supply for now, and in the future.
Portfolio are proud to be representing our client in their search for a Senior Administrator. We are looking for someone with a strong background in general office administration to provide support to the office and wider business. Working for a leading firm of Accountants and Business Advisors, this is a very varied and fast paced role, requiring good organisation, accuaracy and attention to detail. Liaising with colleagues at all levels, you will be a main point of contact within the office for all admin support, diary managment, organising meetings, maintaining systems etc. If you are looking for a new challenge and have the relevant experience and skills, please apply today and we'll be in touch! Role description Experienced and proficient in the Administrator tasks, with additional ownership for: ASSISTING IN THE SMOOTH RUNNING OF THE OFFICE, WITH ACCOUNTABILITY FOR: Answering, screening, and forwarding incoming phone calls in a professional manner Responsible for office key management, security, and access management Knowledge of office supply needs and inventory management and complying in line with Azets procurement processes Ability to serve as a point of contact for various office matters, addressing enquiries promptly Acts as a main point of contact for contractors, organising and coordinating their services when necessary PROVIDING EFFECTIVE, GENERAL ADMIN SUPPORT TO THE OFFICE, AND WIDER AZETS UK BUSINESS, INCLUDING: Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy Proficient in the use of document management systems Managing the employee starter & leaver process for the office, including organising welcome packs for new starters Supports the induction/onboarding process for new staff joining Azets Managing calendars and providing diary support as requested for local office departmental and team meetings Books travel and accommodation arrangements in line with company policy Creates expenses for chargeable staff accurately and promptly PROVIDINGTECHNICAL ADMINISTRATION SUPPORT TO THE OFFICE, INCLUDING: Maintaining practice management systems and ensuring data quality Facilitating the lifecycle of Letters of Engagement (LOEs) efficiently Expertise in the onboarding processes Raising client invoices including cloud software, payroll and any other invoice as requested Knowledgeable of the invoicing systems and payment processes Understanding of the opportunity management process with knowledge of Leads Go or similar lead management systems Understanding of the process for disengagements and client closures and the ability to manage necessary administrative tasks associated with client closures Knowledge of the Tax investigation and renewal processes Managing and organising data effectively. This includes data entry, data analysis and maintaining databases accurately within Azets guidance Prepares comprehensive client packs for chargeable staff, ensuring accuracy and completeness Conducts thorough proofreading of documents to ensure accuracy and professionalism Provides support for ad-hoc project work, ensuring timely completion and delivery TEAM MANAGEMENT Mentors and coaches' administrators, fostering their professional growth and development Coordinates a small team of administrators, managing workload distribution effectively Assists with hiring and training administrative staff, coordinating leavers, and collaborates with HR as needed SUPPORTING THE OFFICE ON BUSINESS DEVELOPMENT AND EMPLOYEE ENGAGEMENT ACTIVITIES, SUCH AS: Organising office/marketing events with current and prospective clients Organises company events, meetings, and conferences, managing logistics and coordination Supporting Business Development activities by development of proposals Owning the delivery of employee engagement activities including actions from D&I & ESG initiatives etc Preparing timesheets for maternity and long-term sickness, supporting chargeable staff as needed. Our benefits include birthday leave, professional subscription, Health and Wellbeing benefits, 33 days Annual Leave and much more. 50618LFR INDFIR
Dec 10, 2025
Full time
Portfolio are proud to be representing our client in their search for a Senior Administrator. We are looking for someone with a strong background in general office administration to provide support to the office and wider business. Working for a leading firm of Accountants and Business Advisors, this is a very varied and fast paced role, requiring good organisation, accuaracy and attention to detail. Liaising with colleagues at all levels, you will be a main point of contact within the office for all admin support, diary managment, organising meetings, maintaining systems etc. If you are looking for a new challenge and have the relevant experience and skills, please apply today and we'll be in touch! Role description Experienced and proficient in the Administrator tasks, with additional ownership for: ASSISTING IN THE SMOOTH RUNNING OF THE OFFICE, WITH ACCOUNTABILITY FOR: Answering, screening, and forwarding incoming phone calls in a professional manner Responsible for office key management, security, and access management Knowledge of office supply needs and inventory management and complying in line with Azets procurement processes Ability to serve as a point of contact for various office matters, addressing enquiries promptly Acts as a main point of contact for contractors, organising and coordinating their services when necessary PROVIDING EFFECTIVE, GENERAL ADMIN SUPPORT TO THE OFFICE, AND WIDER AZETS UK BUSINESS, INCLUDING: Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy Proficient in the use of document management systems Managing the employee starter & leaver process for the office, including organising welcome packs for new starters Supports the induction/onboarding process for new staff joining Azets Managing calendars and providing diary support as requested for local office departmental and team meetings Books travel and accommodation arrangements in line with company policy Creates expenses for chargeable staff accurately and promptly PROVIDINGTECHNICAL ADMINISTRATION SUPPORT TO THE OFFICE, INCLUDING: Maintaining practice management systems and ensuring data quality Facilitating the lifecycle of Letters of Engagement (LOEs) efficiently Expertise in the onboarding processes Raising client invoices including cloud software, payroll and any other invoice as requested Knowledgeable of the invoicing systems and payment processes Understanding of the opportunity management process with knowledge of Leads Go or similar lead management systems Understanding of the process for disengagements and client closures and the ability to manage necessary administrative tasks associated with client closures Knowledge of the Tax investigation and renewal processes Managing and organising data effectively. This includes data entry, data analysis and maintaining databases accurately within Azets guidance Prepares comprehensive client packs for chargeable staff, ensuring accuracy and completeness Conducts thorough proofreading of documents to ensure accuracy and professionalism Provides support for ad-hoc project work, ensuring timely completion and delivery TEAM MANAGEMENT Mentors and coaches' administrators, fostering their professional growth and development Coordinates a small team of administrators, managing workload distribution effectively Assists with hiring and training administrative staff, coordinating leavers, and collaborates with HR as needed SUPPORTING THE OFFICE ON BUSINESS DEVELOPMENT AND EMPLOYEE ENGAGEMENT ACTIVITIES, SUCH AS: Organising office/marketing events with current and prospective clients Organises company events, meetings, and conferences, managing logistics and coordination Supporting Business Development activities by development of proposals Owning the delivery of employee engagement activities including actions from D&I & ESG initiatives etc Preparing timesheets for maternity and long-term sickness, supporting chargeable staff as needed. Our benefits include birthday leave, professional subscription, Health and Wellbeing benefits, 33 days Annual Leave and much more. 50618LFR INDFIR
Product Lead - EPM page is loaded Product Lead - EPMlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.Role Profile:We're looking for an experienced Finance EPM Product Lead with a proven track record of running a variety of Finance systems and working with analysts, Finance business partners and Engineering to deliver continuous improvement and stability.Role Summary:The Product Lead - EPM is a strategic role responsible for driving the functional improvement, adoption, and stability of Finance platforms including EPM, FCCS and MI. This role bridges Finance and IT, ensuring that financial systems are standardised, efficient, and aligned with business objectives.Key Responsibilities: Lead the continuous improvement of Oracle EPM Cloud modules including Planning, Budgeting & Forecasting, Allocations, FCCS, and Reporting. Translate business requirements into functional designs and technical solutions. Work with Data teams to ensure data lineage is fully understood within the Finance community and prioritisation of improvements is clear and achievable. Work with FP&A teams, Controllers, and Engineering to ensure EPM, FCCS and MI solutions meet planning and reporting needs. Act as a strategic advisor to finance leaders on performance management capabilities and process improvements. Establish and implement governance, data quality standards, and controls. Manage data flows between EPM, ERP and related systems (e.g., Oracle Fusion, Workday, Clarity). Oversee ongoing enhancements, upgrades, and platform evolution. Lead internal and external implementation teams, including consultants and developers as required. Manage project timelines, deliverables, risk mitigation, and quality assurance. Ensure timely delivery of functional documentation, user training, and knowledge transfer. Enable advanced scenario modelling, driver-based forecasting, and predictive analytics. As the data model and quality and adoption matures, leverage AI capabilities to drive further improvements to finance processes Deliver executive dashboards, KPIs, and self-service reporting capabilities Ensure adjacent system impacts are understood and accounted for in planning and change. Governance & Compliance: Ensure platform design and usage follows internal controls, regulatory requirements and audit standards. Ways of working: Provide Leadership to teams on agile ways of working. Measure delivery outputs and work with teams to improve efficiency and certainty of change cycles.What you'll bring: Deep functional knowledge of finance processes. Track record of delivering/managing Oracle EPM Proven track record of owning finance process transformation or optimization initiatives. Experience leading cross-functional teams and working in a matrixed environment. Strong communication and partner management skills.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Dec 10, 2025
Full time
Product Lead - EPM page is loaded Product Lead - EPMlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.Role Profile:We're looking for an experienced Finance EPM Product Lead with a proven track record of running a variety of Finance systems and working with analysts, Finance business partners and Engineering to deliver continuous improvement and stability.Role Summary:The Product Lead - EPM is a strategic role responsible for driving the functional improvement, adoption, and stability of Finance platforms including EPM, FCCS and MI. This role bridges Finance and IT, ensuring that financial systems are standardised, efficient, and aligned with business objectives.Key Responsibilities: Lead the continuous improvement of Oracle EPM Cloud modules including Planning, Budgeting & Forecasting, Allocations, FCCS, and Reporting. Translate business requirements into functional designs and technical solutions. Work with Data teams to ensure data lineage is fully understood within the Finance community and prioritisation of improvements is clear and achievable. Work with FP&A teams, Controllers, and Engineering to ensure EPM, FCCS and MI solutions meet planning and reporting needs. Act as a strategic advisor to finance leaders on performance management capabilities and process improvements. Establish and implement governance, data quality standards, and controls. Manage data flows between EPM, ERP and related systems (e.g., Oracle Fusion, Workday, Clarity). Oversee ongoing enhancements, upgrades, and platform evolution. Lead internal and external implementation teams, including consultants and developers as required. Manage project timelines, deliverables, risk mitigation, and quality assurance. Ensure timely delivery of functional documentation, user training, and knowledge transfer. Enable advanced scenario modelling, driver-based forecasting, and predictive analytics. As the data model and quality and adoption matures, leverage AI capabilities to drive further improvements to finance processes Deliver executive dashboards, KPIs, and self-service reporting capabilities Ensure adjacent system impacts are understood and accounted for in planning and change. Governance & Compliance: Ensure platform design and usage follows internal controls, regulatory requirements and audit standards. Ways of working: Provide Leadership to teams on agile ways of working. Measure delivery outputs and work with teams to improve efficiency and certainty of change cycles.What you'll bring: Deep functional knowledge of finance processes. Track record of delivering/managing Oracle EPM Proven track record of owning finance process transformation or optimization initiatives. Experience leading cross-functional teams and working in a matrixed environment. Strong communication and partner management skills.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Chartered Institute of Procurement and Supply (CIPS)
Skin + Me is a mission driven start-up with seriously big skin goals. We're looking for an experienced Supply Chain Manager to join our growing Operations Team at Skin + Me. This is a full time position based at our facility in Park Royal, London. What you'll do Working with Operations Leadership you will manage our inbound supply chain operations Manage our stock planning to ensure uninterrupted supply, stock holding efficiency and cash flow maximisation Build and own relationships with our external suppliers to ensure our high standards are consistently met through the course of each supply contract Identify supply chain risks and put risk mitigation measures in place. Own and lead the risk mitigation to reduce/eliminate the impact on the operation, and more importantly, our customers Execute the weekly ordering and forecasting processes Project delivery of key initiatives to continually improve the performance and efficiency of our supply chain Who you are You can run and manage daily processes / tasks effortlessly which enables you to deliver on longer-term cross functional projects and process improvement initiatives to deliver financial savings You are detail oriented and have a natural drive to find opportunities and maximise value Analytically excellent, you will have a demonstrably strong numerical skill set and advanced excel skills You get along with everyone and can manage a range of supplier relationships. You communicate clearly, concisely and firmly with both internal and external stakeholders You are a self-motivated and highly independent operator. You pride yourself on being able to plot a clear path through the uncertainty that comes with a high growth environment Why should you choose Skin + Me? A daily challenge - in a thrilling, entrepreneurial start-up environment, no two days will ever be the same. Make a difference - work within a revolutionary company that is focused on improving millions of lives. Significant equity - potentially life-changing value if you commit to our long-term mission. Serious commitment to growth - personal development is important to us and we'll make sure we support your growth, and give you broad experience across your role. Support network - the Skin + Me investors and advisors that you'll have the opportunity to work with have built some of the world's best consumer companies. Benefits 25 Days Holiday - It's important to take a break and recharge, that's why we offer a generous holiday allowance. Free Breakfast & Lunch - It's important you are well fuelled for the day so we've got your breakfast and lunch covered. Plus drinks and snacks are available too! Equity - We offer a competitive salary and a generous share award package that means every employee has a stake in the business. We really are all in this together Health and wellbeing focus - We offer a healthcare cash plan, cycle to work schemes plus free healthy breakfast and lunch in the office. We'll be sure to always prioritise your physical and mental health. £500 annual development budget for any learning, training and development opportunities. Courses, books, software - if it helps you in your role, we'll help you get it. For working parents, we're proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each month. Culture club - Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and more. You'll get highly discounted Skin + Me products for you, and 10 friends + family too. Generous employee referral scheme, if you know more fabulous people refer them to work with us too and you'll get a bonus when they pass probation. More about Skin + Me, Hair + Me and Renew + Me There's a huge problem in the world of personal care: people struggle with more than just how their skin or hair looks. They're navigating confidence, identity, and long-term health -all deeply personal and ever-changing. Skin + Me, Hair + Me and Renew + Me exist to change that. Skin + Me launched over six years ago with one mission: to revolutionise skincare through personalised, clinically-effective treatment that's simple, sustainable, and built around real results. Now a category leader and scale-up success story, Skin + Me has delivered millions of personalised treatments through our signature Daily Doser and helped customers transform not just their skin-but how they feel in it. From that foundation, we're building out a powerful family of brands: Hair + Me brings prescription-led, personalised treatment to the world of hair health, tackling concerns like thinning and loss with the same blend of dermatological expertise and tailored solutions. And now, Renew + Me is our latest evolution - an advanced prescription skincare brand created specifically for midlife women. Born from the insights of Skin + Me and designed to meet the unique needs of women 45+, Renew + Me couples hard-working actives with deeply human insight to become the definitive skincare brand for this powerful life stage. At Skin + Me, Hair + Me and Renew + Me, we advocate for real, long-term change - whether it's better skin, hair, or health. Our mission is rooted in personalisation, expert care, and building deep trust with our customers. No compromises. Just undeniable results. We recently raised £10 million in Series B funding, backed by top-tier investors like Octopus Ventures and leading DTC founders. Our founding team brings experience from some of the most trusted consumer brands in the world - Facebook, Charlotte Tilbury, and more. With Skin + Me leading the way and our fast-growing younger brands already gaining traction, the +Me journey is just getting started. We're scaling fast-and we'd love for you to be part of it. Think you're up for the challenge?
Dec 10, 2025
Full time
Skin + Me is a mission driven start-up with seriously big skin goals. We're looking for an experienced Supply Chain Manager to join our growing Operations Team at Skin + Me. This is a full time position based at our facility in Park Royal, London. What you'll do Working with Operations Leadership you will manage our inbound supply chain operations Manage our stock planning to ensure uninterrupted supply, stock holding efficiency and cash flow maximisation Build and own relationships with our external suppliers to ensure our high standards are consistently met through the course of each supply contract Identify supply chain risks and put risk mitigation measures in place. Own and lead the risk mitigation to reduce/eliminate the impact on the operation, and more importantly, our customers Execute the weekly ordering and forecasting processes Project delivery of key initiatives to continually improve the performance and efficiency of our supply chain Who you are You can run and manage daily processes / tasks effortlessly which enables you to deliver on longer-term cross functional projects and process improvement initiatives to deliver financial savings You are detail oriented and have a natural drive to find opportunities and maximise value Analytically excellent, you will have a demonstrably strong numerical skill set and advanced excel skills You get along with everyone and can manage a range of supplier relationships. You communicate clearly, concisely and firmly with both internal and external stakeholders You are a self-motivated and highly independent operator. You pride yourself on being able to plot a clear path through the uncertainty that comes with a high growth environment Why should you choose Skin + Me? A daily challenge - in a thrilling, entrepreneurial start-up environment, no two days will ever be the same. Make a difference - work within a revolutionary company that is focused on improving millions of lives. Significant equity - potentially life-changing value if you commit to our long-term mission. Serious commitment to growth - personal development is important to us and we'll make sure we support your growth, and give you broad experience across your role. Support network - the Skin + Me investors and advisors that you'll have the opportunity to work with have built some of the world's best consumer companies. Benefits 25 Days Holiday - It's important to take a break and recharge, that's why we offer a generous holiday allowance. Free Breakfast & Lunch - It's important you are well fuelled for the day so we've got your breakfast and lunch covered. Plus drinks and snacks are available too! Equity - We offer a competitive salary and a generous share award package that means every employee has a stake in the business. We really are all in this together Health and wellbeing focus - We offer a healthcare cash plan, cycle to work schemes plus free healthy breakfast and lunch in the office. We'll be sure to always prioritise your physical and mental health. £500 annual development budget for any learning, training and development opportunities. Courses, books, software - if it helps you in your role, we'll help you get it. For working parents, we're proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each month. Culture club - Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and more. You'll get highly discounted Skin + Me products for you, and 10 friends + family too. Generous employee referral scheme, if you know more fabulous people refer them to work with us too and you'll get a bonus when they pass probation. More about Skin + Me, Hair + Me and Renew + Me There's a huge problem in the world of personal care: people struggle with more than just how their skin or hair looks. They're navigating confidence, identity, and long-term health -all deeply personal and ever-changing. Skin + Me, Hair + Me and Renew + Me exist to change that. Skin + Me launched over six years ago with one mission: to revolutionise skincare through personalised, clinically-effective treatment that's simple, sustainable, and built around real results. Now a category leader and scale-up success story, Skin + Me has delivered millions of personalised treatments through our signature Daily Doser and helped customers transform not just their skin-but how they feel in it. From that foundation, we're building out a powerful family of brands: Hair + Me brings prescription-led, personalised treatment to the world of hair health, tackling concerns like thinning and loss with the same blend of dermatological expertise and tailored solutions. And now, Renew + Me is our latest evolution - an advanced prescription skincare brand created specifically for midlife women. Born from the insights of Skin + Me and designed to meet the unique needs of women 45+, Renew + Me couples hard-working actives with deeply human insight to become the definitive skincare brand for this powerful life stage. At Skin + Me, Hair + Me and Renew + Me, we advocate for real, long-term change - whether it's better skin, hair, or health. Our mission is rooted in personalisation, expert care, and building deep trust with our customers. No compromises. Just undeniable results. We recently raised £10 million in Series B funding, backed by top-tier investors like Octopus Ventures and leading DTC founders. Our founding team brings experience from some of the most trusted consumer brands in the world - Facebook, Charlotte Tilbury, and more. With Skin + Me leading the way and our fast-growing younger brands already gaining traction, the +Me journey is just getting started. We're scaling fast-and we'd love for you to be part of it. Think you're up for the challenge?
We are seeking a highly motivated Tax Manager to join a dynamic and innovative company on a full time, permanent basis. A highly supportive working environment with numerous opportunities for career advancement and growth. Benefits: Flexible and hybrid working arrangements including flexitime and working from home Office closing at 2.30pm every Friday Discretionary annual bonus Pension scheme 23 days annual leave in addition to bank holidays. This increases by one day a year for each year of service, up to a total of 28 days Quarterly social events Employee wellbeing and mental health program Access to corporate reward scheme Private medical insurance Free parking on site. As the Tax Manager, you will be responsible for: Managing a portfolio of clients and their tax affairs. Reviews of personal tax returns and computations. Reviews of P11Ds and PSAs. Corporation tax compliance for complex and large clients. Manage technical tax advisory projects. Managing HMRC enquiries. Deliver training to more junior members of staff and manage the team's workflow. The successful Tax Manager will have the following related skills / experience: CTA qualified or part qualified is desirable - ATT, ACA or ACCA qualified with suitable tax experience will also be considered. Prior tax compliance experience. JBRP1_UKTJ
Dec 10, 2025
Full time
We are seeking a highly motivated Tax Manager to join a dynamic and innovative company on a full time, permanent basis. A highly supportive working environment with numerous opportunities for career advancement and growth. Benefits: Flexible and hybrid working arrangements including flexitime and working from home Office closing at 2.30pm every Friday Discretionary annual bonus Pension scheme 23 days annual leave in addition to bank holidays. This increases by one day a year for each year of service, up to a total of 28 days Quarterly social events Employee wellbeing and mental health program Access to corporate reward scheme Private medical insurance Free parking on site. As the Tax Manager, you will be responsible for: Managing a portfolio of clients and their tax affairs. Reviews of personal tax returns and computations. Reviews of P11Ds and PSAs. Corporation tax compliance for complex and large clients. Manage technical tax advisory projects. Managing HMRC enquiries. Deliver training to more junior members of staff and manage the team's workflow. The successful Tax Manager will have the following related skills / experience: CTA qualified or part qualified is desirable - ATT, ACA or ACCA qualified with suitable tax experience will also be considered. Prior tax compliance experience. JBRP1_UKTJ
Senior DC Pensions Consultant Location - London or Winchester Hybrid working in line with departmental requirements At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game changing technology. We are looking for a Senior DC Pension Consultant to join our growing specialist DC (Defined Contribution) division. Whilst the role covers the wide spectrum of advice required by a DC scheme, as can be seen below, we are looking for someone with demonstrable relationship and governance experience, good technical knowledge and a broad understanding of investment. What will you be doing when you join the DC Practice as a Senior Consultant? Building and leading relations with clients and ensuring client needs are identified and met, driving forward the client relationship where appropriate Getting involved with new business pitches for DC Consultancy work Maintaining up to date knowledge of market practice, legislation and DC governance requirements Leading and supporting on projects, including master trust / GPP reviews and selection exercises, advising on the buy out and wind up of pension arrangements, and overseeing AVC reviews Managing a portfolio of clients, supporting them with ongoing governance via regular meetings, working collaboratively with all stakeholders, focussing on improving member outcomes Working alongside and guiding investment colleagues to provide tailored advice for your clients, taking into account the client's specific membership, as well as their circumstances and preferences Drafting advice to a standard that you are happy to sign off Getting involved with DC research on master trust / GPP providers, keeping up to date with their evolving propositions and supporting the research output that feeds into advice to clients Working within a team environment, providing leadership and guidance to others What skills, qualifications and experience do you need for this role? Ideally PMI qualified with some years of post qualification experience or other relevant qualifications such as FIA, FFA or CFA Demonstrable experience of working within the UK DC pension scheme advisory sector in a consultancy environment Excellent communication skills A commercial awareness Experience in investment and good technical pension investment knowledge would be advantageous but not a requirement for the role What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro rata for part time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Cycle to work scheme Digital GP services For your wealth: Competitive pension scheme Discretionary bonus scheme High street discounts Season ticket loans For others: Volunteering opportunities For the environment: Electric vehicle salary sacrifice scheme (qualifying period applies) And much more! We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - to discuss how we can support you with your application. Recruitment agencies LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our current PSL. LCP only pays agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP.
Dec 10, 2025
Full time
Senior DC Pensions Consultant Location - London or Winchester Hybrid working in line with departmental requirements At LCP we love what we do, and it shows. We help our clients make good decisions based on insightful analysis, industry expertise, and game changing technology. We are looking for a Senior DC Pension Consultant to join our growing specialist DC (Defined Contribution) division. Whilst the role covers the wide spectrum of advice required by a DC scheme, as can be seen below, we are looking for someone with demonstrable relationship and governance experience, good technical knowledge and a broad understanding of investment. What will you be doing when you join the DC Practice as a Senior Consultant? Building and leading relations with clients and ensuring client needs are identified and met, driving forward the client relationship where appropriate Getting involved with new business pitches for DC Consultancy work Maintaining up to date knowledge of market practice, legislation and DC governance requirements Leading and supporting on projects, including master trust / GPP reviews and selection exercises, advising on the buy out and wind up of pension arrangements, and overseeing AVC reviews Managing a portfolio of clients, supporting them with ongoing governance via regular meetings, working collaboratively with all stakeholders, focussing on improving member outcomes Working alongside and guiding investment colleagues to provide tailored advice for your clients, taking into account the client's specific membership, as well as their circumstances and preferences Drafting advice to a standard that you are happy to sign off Getting involved with DC research on master trust / GPP providers, keeping up to date with their evolving propositions and supporting the research output that feeds into advice to clients Working within a team environment, providing leadership and guidance to others What skills, qualifications and experience do you need for this role? Ideally PMI qualified with some years of post qualification experience or other relevant qualifications such as FIA, FFA or CFA Demonstrable experience of working within the UK DC pension scheme advisory sector in a consultancy environment Excellent communication skills A commercial awareness Experience in investment and good technical pension investment knowledge would be advantageous but not a requirement for the role What's in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a multi award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: Professional study support (where applicable) Access to our internal Wellbeing, LGBTQ+, Multicultural and Women's networks For your family: Life assurance Income protection Enhanced maternity/paternity/adoption and shared parental leave For your health: 26 days annual leave (pro rata for part time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday Private medical insurance Discounted gym memberships, critical illness and dental insurance through our flexible benefits Eye care vouchers Cycle to work scheme Digital GP services For your wealth: Competitive pension scheme Discretionary bonus scheme High street discounts Season ticket loans For others: Volunteering opportunities For the environment: Electric vehicle salary sacrifice scheme (qualifying period applies) And much more! We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - to discuss how we can support you with your application. Recruitment agencies LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs from agencies who are not part of our current PSL. LCP only pays agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the right to contact these candidates directly and have discussions with them without paying any agency fees. We do not pay agency fees when speculative and unsolicited CVs are submitted to any employee or Partner at LCP.
Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world leading Natural Language Processing (NLP) and Large Language Model (LLM) expertise with deep financial services domain experience to drive enterprise wide productivity. We're using the latest in AI to automate and innovate, empowering financial service businesses to achieve exceptional productivity and compliance outcomes. Role Overview As a Forward Solutions Engineer / Principal Solutions Consultant at Aveni, you will be a key technical leader in pre sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI powered solutions tailored to banks, wealth managers, insurance firms, and other financial services clients. Your mission is to translate complex business and regulatory needs into scalable, robust, compliant solutions that underscore Aveni's value proposition. You will often be "forward deployed", meaning you'll engage closely with strategic clients, acting as subject matter expert, leading technical discovery, driving proof of concepts (POCs), and ensuring successful handover to implementation and ongoing support. About You You are a seasoned Consultant who combines deep technical capability with business insight, someone who is equally at ease in boardroom discussions as you are in exploring architecture diagrams. You thrive when solving complex, regulated industry problems, especially in financial services or adjacent sectors. You likely come from a Big 4 consultancy, technology advisory practice or a similarly demanding environment. From this background you bring: Rigorous client facing experience: doing discovery, scoping, workshops, POCs, RFPs, not just writing proposals, but engaging deeply with clients at multiple levels (operations, risk, compliance, executives). Structured, analytical problem solving: you break down fuzzy business problems, diagnose root causes, map them to technical and regulatory constraints, and propose robust, scalable solutions. High standards of delivery: you are accustomed to detailed documentation, demanding stakeholders, continuous quality checks, and the discipline of consultancy timelines and billing. Strong commercial awareness: you understand value propositions, return on investment, trade offs (cost vs speed vs write down risk), and you factor in risk, compliance, data governance when designing solutions. Key Responsibilities Lead technical discovery and scoping phases with prospective clients: understand their business, compliance, risk, operational, regulatory and data environment. Design solution architectures leveraging Aveni's products (Detect, Assist, Agents, FinLLM) plus integrations with client systems (e.g., CRM, communication tools, data pipelines). Develop, deliver, and customise demos, POCs, workshops to illustrate value, ROI, regulatory compliance, risk mitigation, etc. Collaborate with sales teams to respond to RFIs / RFPs, proposals, pricing, technical documentation. Be a trusted advisor to clients: articulate how Aveni's AI/LLMs meet their needs; help them navigate trade offs (accuracy, risk, explainability, privacy). Provide feedback to Product and Engineering on feature requests, prioritisation, bug fixes, user experience, based on what you see in the field. Help define best practices, patterns, reusable assets (e.g., architecture templates, demo scripts, integrations) to speed up future engagements. Mentor / guide more junior solutions / presales engineers or consultants. Stay up to date with regulatory developments (e.g., Consumer Duty, risk oversight, compliance in financial services), Agentic / AI / NLP / LLM technologies, competitive landscape. Occasionally participate in post sales support / implementation oversight to ensure smooth handover, maintain continued alignment and client satisfaction. Requirements Must havens Substantial experience in pre sales / solutions consulting / technical consulting roles, especially in the Financial Services or Wealth Management space. Strong technical background: experience with machine learning, LLMs and AI systems; understanding of data pipelines, integrations, APIs, security and compliance sensitive environments. Ability to design solutions vs just selling features: architectural thinking, trade off evaluation, understanding of scalability, performance, data governance. Excellent communication and presentation skills: able to adapt technical stories for non technical executives (e.g., risk / compliance / operations leaders) as well as technical audiences. Experience leading or contributing in POCs, custom demos and pilot deployments. Deep understanding of regulatory and risk & compliance in financial services. Good project management and stakeholder management skills: managing cross functional teams, setting expectations, handling ambiguity. Nice to havens Prior experience in using or building AI Agents, generative models and NLP pipelines. Familiarity with tools or frameworks for LLM deployment, prompt engineering, vector databases, embeddings, etc. Experience with integrations (CRM, communications platforms, call recordings, speech to text, etc.). Familiarity with cloud architectures, data warehouses / lakes, data security/compliance frameworks (e.g., ISO, GDPR, regulations specific to FS). Experience mentoring juniors, creating reusable technical assets / IP. What Success Looks Like Delivery of well scoped POCs and demos that lead to closed deals. Technical proposals and architectures that satisfy both product capability and regulatory/risk constraints of clients. Positive feedback from clients on the clarity, reliability, and impact of your solutions and engagement. Good alignment and collaboration with Product, Engineering and Sales: features and customer insights feeding into roadmap, and technical delivery matching expectations. Reusability and scale: you help build patterns or frameworks that reduce effort and risk in future similar engagements. Maintaining up to date knowledge of regulatory environment and AI advances so that Aveni remains credible and ahead in the market. What We Offer A collaborative and innovative work environment with awesome career growth opportunities. 34 days holiday plus your birthday off (inclusive of bank holidays). Share options - we believe in shared success. Skills development - continuous learning is at our core, expect the development to be front and centre of everything you do. Remote and flexible working - remote, co working spaces, or a mix of both. Life insurance, income protection and private health care. Freebies and discounts at a range of retailers. Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support). Cycle to work scheme. Pension scheme (employer contribution matched up to 5%). Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we'd like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI!
Dec 10, 2025
Full time
Aveni is an award-winning technology company. We use advanced AI to enable scalable efficiency for financial services companies, combining world leading Natural Language Processing (NLP) and Large Language Model (LLM) expertise with deep financial services domain experience to drive enterprise wide productivity. We're using the latest in AI to automate and innovate, empowering financial service businesses to achieve exceptional productivity and compliance outcomes. Role Overview As a Forward Solutions Engineer / Principal Solutions Consultant at Aveni, you will be a key technical leader in pre sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI powered solutions tailored to banks, wealth managers, insurance firms, and other financial services clients. Your mission is to translate complex business and regulatory needs into scalable, robust, compliant solutions that underscore Aveni's value proposition. You will often be "forward deployed", meaning you'll engage closely with strategic clients, acting as subject matter expert, leading technical discovery, driving proof of concepts (POCs), and ensuring successful handover to implementation and ongoing support. About You You are a seasoned Consultant who combines deep technical capability with business insight, someone who is equally at ease in boardroom discussions as you are in exploring architecture diagrams. You thrive when solving complex, regulated industry problems, especially in financial services or adjacent sectors. You likely come from a Big 4 consultancy, technology advisory practice or a similarly demanding environment. From this background you bring: Rigorous client facing experience: doing discovery, scoping, workshops, POCs, RFPs, not just writing proposals, but engaging deeply with clients at multiple levels (operations, risk, compliance, executives). Structured, analytical problem solving: you break down fuzzy business problems, diagnose root causes, map them to technical and regulatory constraints, and propose robust, scalable solutions. High standards of delivery: you are accustomed to detailed documentation, demanding stakeholders, continuous quality checks, and the discipline of consultancy timelines and billing. Strong commercial awareness: you understand value propositions, return on investment, trade offs (cost vs speed vs write down risk), and you factor in risk, compliance, data governance when designing solutions. Key Responsibilities Lead technical discovery and scoping phases with prospective clients: understand their business, compliance, risk, operational, regulatory and data environment. Design solution architectures leveraging Aveni's products (Detect, Assist, Agents, FinLLM) plus integrations with client systems (e.g., CRM, communication tools, data pipelines). Develop, deliver, and customise demos, POCs, workshops to illustrate value, ROI, regulatory compliance, risk mitigation, etc. Collaborate with sales teams to respond to RFIs / RFPs, proposals, pricing, technical documentation. Be a trusted advisor to clients: articulate how Aveni's AI/LLMs meet their needs; help them navigate trade offs (accuracy, risk, explainability, privacy). Provide feedback to Product and Engineering on feature requests, prioritisation, bug fixes, user experience, based on what you see in the field. Help define best practices, patterns, reusable assets (e.g., architecture templates, demo scripts, integrations) to speed up future engagements. Mentor / guide more junior solutions / presales engineers or consultants. Stay up to date with regulatory developments (e.g., Consumer Duty, risk oversight, compliance in financial services), Agentic / AI / NLP / LLM technologies, competitive landscape. Occasionally participate in post sales support / implementation oversight to ensure smooth handover, maintain continued alignment and client satisfaction. Requirements Must havens Substantial experience in pre sales / solutions consulting / technical consulting roles, especially in the Financial Services or Wealth Management space. Strong technical background: experience with machine learning, LLMs and AI systems; understanding of data pipelines, integrations, APIs, security and compliance sensitive environments. Ability to design solutions vs just selling features: architectural thinking, trade off evaluation, understanding of scalability, performance, data governance. Excellent communication and presentation skills: able to adapt technical stories for non technical executives (e.g., risk / compliance / operations leaders) as well as technical audiences. Experience leading or contributing in POCs, custom demos and pilot deployments. Deep understanding of regulatory and risk & compliance in financial services. Good project management and stakeholder management skills: managing cross functional teams, setting expectations, handling ambiguity. Nice to havens Prior experience in using or building AI Agents, generative models and NLP pipelines. Familiarity with tools or frameworks for LLM deployment, prompt engineering, vector databases, embeddings, etc. Experience with integrations (CRM, communications platforms, call recordings, speech to text, etc.). Familiarity with cloud architectures, data warehouses / lakes, data security/compliance frameworks (e.g., ISO, GDPR, regulations specific to FS). Experience mentoring juniors, creating reusable technical assets / IP. What Success Looks Like Delivery of well scoped POCs and demos that lead to closed deals. Technical proposals and architectures that satisfy both product capability and regulatory/risk constraints of clients. Positive feedback from clients on the clarity, reliability, and impact of your solutions and engagement. Good alignment and collaboration with Product, Engineering and Sales: features and customer insights feeding into roadmap, and technical delivery matching expectations. Reusability and scale: you help build patterns or frameworks that reduce effort and risk in future similar engagements. Maintaining up to date knowledge of regulatory environment and AI advances so that Aveni remains credible and ahead in the market. What We Offer A collaborative and innovative work environment with awesome career growth opportunities. 34 days holiday plus your birthday off (inclusive of bank holidays). Share options - we believe in shared success. Skills development - continuous learning is at our core, expect the development to be front and centre of everything you do. Remote and flexible working - remote, co working spaces, or a mix of both. Life insurance, income protection and private health care. Freebies and discounts at a range of retailers. Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support). Cycle to work scheme. Pension scheme (employer contribution matched up to 5%). Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we'd like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI!
We are recruiting for a Tax Manager on behalf an innovate accountancy firm. The role will support the firm in providing tailored tax advisory and compliance services to a wide range of clients including small businesses and owners, high net worth individuals and large multinational corporations. The firm will offer the Tax Manager a competitive salary, depending upon experience, a supportive working environment, study support if required and opportunity for professional development. Good benefits package including: Flexible and hybrid working arrangements Office closing at 2.30pm every Friday Private Medical Insurance Discretionary annual bonus Access to employee wellbeing and mental health program Pension scheme 23 days annual leave (excluding bank holidays), increasing by one day a year for each year of service, up to a total of 28 days Access to corporate reward scheme Quarterly social events Free onsite parking As Tax Manager your responsibilities will be: Managing a portfolio of clients and their tax affairs Reviews of personal tax returns and computations Reviews of P11Ds and PSAs Corporation tax compliance for most complex and largest clients Manage technical tax advisory projects if desired Ad hoc technical research and drafting advisory reports Manage HMRC enquiries ATED and employment related securities returns Work with accounts and audit team, as well as clients, with ad hoc tax queries Deliver training to more junior members of staff and manage the team workflow Please do apply for this role if you have the following skills and experience: Be CTA qualified or part qualified ATT, ACA or ACCA qualified candidates with strong tax experience will be considered Have considerable tax experience gained within a UK accountancy practice environment Up to date tax knowledge Experience in managing team members and overseeing the work of juniors Excellent communication and interpersonal skills Good general IT skills Submit your CV for this Tax Manager role Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship, either currently or in the future. This includes those currently on a student or graduate visa. Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful. JBRP1_UKTJ
Dec 10, 2025
Full time
We are recruiting for a Tax Manager on behalf an innovate accountancy firm. The role will support the firm in providing tailored tax advisory and compliance services to a wide range of clients including small businesses and owners, high net worth individuals and large multinational corporations. The firm will offer the Tax Manager a competitive salary, depending upon experience, a supportive working environment, study support if required and opportunity for professional development. Good benefits package including: Flexible and hybrid working arrangements Office closing at 2.30pm every Friday Private Medical Insurance Discretionary annual bonus Access to employee wellbeing and mental health program Pension scheme 23 days annual leave (excluding bank holidays), increasing by one day a year for each year of service, up to a total of 28 days Access to corporate reward scheme Quarterly social events Free onsite parking As Tax Manager your responsibilities will be: Managing a portfolio of clients and their tax affairs Reviews of personal tax returns and computations Reviews of P11Ds and PSAs Corporation tax compliance for most complex and largest clients Manage technical tax advisory projects if desired Ad hoc technical research and drafting advisory reports Manage HMRC enquiries ATED and employment related securities returns Work with accounts and audit team, as well as clients, with ad hoc tax queries Deliver training to more junior members of staff and manage the team workflow Please do apply for this role if you have the following skills and experience: Be CTA qualified or part qualified ATT, ACA or ACCA qualified candidates with strong tax experience will be considered Have considerable tax experience gained within a UK accountancy practice environment Up to date tax knowledge Experience in managing team members and overseeing the work of juniors Excellent communication and interpersonal skills Good general IT skills Submit your CV for this Tax Manager role Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship, either currently or in the future. This includes those currently on a student or graduate visa. Additionally, candidates must have experience gained within UK accountancy practice. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful. JBRP1_UKTJ
ThyssenKrupp Materials Ltd
Cradley Heath, West Midlands
Payroll Manager Application Deadline: 11 December 2025 Department: HR Employment Type: Fixed Term Contract Location: Cox's Lane - Birmingham We have an exciting opportunity for a Payroll Manager to join our lovely People Team on an Initial 12 month Fixed Term Contract! The Payroll Manager will be responsible for delivering an accurate, efficient, and timely payroll service, ensuring all employees are paid correctly and on time. This role will also oversee time and attendance, pension administration, payrolled benefits, and the development of payroll and HR dashboards in Power BI to support data driven decision making. This role is not managing a large team; you will be the primary person responsible for running the payroll with the support of a HR Coordinator. We are a very collaborative and friendly team! We champion best people practices which has led us to achieve Top Employer Accreditation over the last few years and so if you would like to join us, apply now! This role is Hybrid from our office in Cradley Heath with great flexibility. Key Responsibilities Oversee and process monthly payrolls, ensuring accuracy, compliance, and timely payment in line with HMRC legislation and company policy. Manage all payroll related reporting, including P11D, P45, P60, and year end submissions. Manage payrolled benefits and ensure accurate tax treatment. Maintain strong internal controls and audit compliance for all payroll activities. Compliance and Reporting: Establish comprehensive processes to meet internal and statutory reporting requirements, ensuring all payroll activities comply with all HMRC regulations. Prepare and maintain budget files and work in collaboration with the Head of Finance. Lead Payroll migration projects as and when needed. Time & Attendance Manage and optimise the company's time and attendance system, ensuring accurate capture of working hours, absences, and overtime. Work closely with line managers to maintain data integrity and ensure alignment with company policies. Analyse HR & payroll data to identify trends, providing insights and recommendations to improve workforce efficiency. Pension & Benefits Administration Oversee pension scheme administration, including auto enrolment compliance, contribution uploads, and employee queries. Support employee benefit programmes, ensuring payrolled benefits are correctly reflected and communicated. Liaise with benefit providers and payroll software vendors to resolve queries and streamline processes. Payroll & HR Analytics (Power BI) Develop and maintain payroll and HR dashboards using Power BI, providing real time insights into key metrics such as payroll cost trends, absence rates, and headcount analytics. Partner with Finance and HR to support strategic workforce planning and budgeting through data driven insights. Continuously identify opportunities for automation and improvement in payroll and HR reporting processes. Leadership & Collaboration Collaborate closely with HR, and Finance, ensure alignment and efficiency across systems and processes. Act as a trusted subject matter expert on payroll legislation, taxation, and benefits. Advisory Role: Provide guidance on tax related queries, particularly regarding changes in government legislation and their application in collaboration with People Team. Annual Processes: Collaborate with HR Team on annual bonus processing and merit based awards. HMRC Liaison: Act as the primary relationship manager with HMRC to facilitate effective communication and compliance. Process Optimisation: drive payroll process improvements and efficiencies. Skills, Knowledge and Expertise Proven experience in managing end to end payroll in a complex, multi site organisation. Strong understanding of UK payroll legislation, HMRC compliance, and payrolled benefits. Experience with pension scheme administration and auto enrolment. Advanced Excel skills and experience building reports or dashboards in Power BI. Experience managing or integrating time and attendance systems. Excellent attention to detail, analytical skills, and commitment to continuous improvement. Team oriented, collaborative, and committed to delivering excellent employee experiences. Ability to multitask and work to a deadline; Familiar with benefits and other payroll deductions; High integrity, confidentiality, and professionalism Benefits Annual Leave: 25 days holiday + 8 bank holidays + your birthday Company bonus scheme Advantageous pension scheme Learning & Development opportunities Advanced Family Friendly Policies Employee high street vouchers & discounts Employee Assistance Programme Occupational health & health surveillance Length of Service Awards Christmas savings scheme Eye care vouchers Cycle to Work Scheme Wellbeing events Recognition Portal Rewards Portal Company events Company share schemes Christmas Closedown
Dec 10, 2025
Full time
Payroll Manager Application Deadline: 11 December 2025 Department: HR Employment Type: Fixed Term Contract Location: Cox's Lane - Birmingham We have an exciting opportunity for a Payroll Manager to join our lovely People Team on an Initial 12 month Fixed Term Contract! The Payroll Manager will be responsible for delivering an accurate, efficient, and timely payroll service, ensuring all employees are paid correctly and on time. This role will also oversee time and attendance, pension administration, payrolled benefits, and the development of payroll and HR dashboards in Power BI to support data driven decision making. This role is not managing a large team; you will be the primary person responsible for running the payroll with the support of a HR Coordinator. We are a very collaborative and friendly team! We champion best people practices which has led us to achieve Top Employer Accreditation over the last few years and so if you would like to join us, apply now! This role is Hybrid from our office in Cradley Heath with great flexibility. Key Responsibilities Oversee and process monthly payrolls, ensuring accuracy, compliance, and timely payment in line with HMRC legislation and company policy. Manage all payroll related reporting, including P11D, P45, P60, and year end submissions. Manage payrolled benefits and ensure accurate tax treatment. Maintain strong internal controls and audit compliance for all payroll activities. Compliance and Reporting: Establish comprehensive processes to meet internal and statutory reporting requirements, ensuring all payroll activities comply with all HMRC regulations. Prepare and maintain budget files and work in collaboration with the Head of Finance. Lead Payroll migration projects as and when needed. Time & Attendance Manage and optimise the company's time and attendance system, ensuring accurate capture of working hours, absences, and overtime. Work closely with line managers to maintain data integrity and ensure alignment with company policies. Analyse HR & payroll data to identify trends, providing insights and recommendations to improve workforce efficiency. Pension & Benefits Administration Oversee pension scheme administration, including auto enrolment compliance, contribution uploads, and employee queries. Support employee benefit programmes, ensuring payrolled benefits are correctly reflected and communicated. Liaise with benefit providers and payroll software vendors to resolve queries and streamline processes. Payroll & HR Analytics (Power BI) Develop and maintain payroll and HR dashboards using Power BI, providing real time insights into key metrics such as payroll cost trends, absence rates, and headcount analytics. Partner with Finance and HR to support strategic workforce planning and budgeting through data driven insights. Continuously identify opportunities for automation and improvement in payroll and HR reporting processes. Leadership & Collaboration Collaborate closely with HR, and Finance, ensure alignment and efficiency across systems and processes. Act as a trusted subject matter expert on payroll legislation, taxation, and benefits. Advisory Role: Provide guidance on tax related queries, particularly regarding changes in government legislation and their application in collaboration with People Team. Annual Processes: Collaborate with HR Team on annual bonus processing and merit based awards. HMRC Liaison: Act as the primary relationship manager with HMRC to facilitate effective communication and compliance. Process Optimisation: drive payroll process improvements and efficiencies. Skills, Knowledge and Expertise Proven experience in managing end to end payroll in a complex, multi site organisation. Strong understanding of UK payroll legislation, HMRC compliance, and payrolled benefits. Experience with pension scheme administration and auto enrolment. Advanced Excel skills and experience building reports or dashboards in Power BI. Experience managing or integrating time and attendance systems. Excellent attention to detail, analytical skills, and commitment to continuous improvement. Team oriented, collaborative, and committed to delivering excellent employee experiences. Ability to multitask and work to a deadline; Familiar with benefits and other payroll deductions; High integrity, confidentiality, and professionalism Benefits Annual Leave: 25 days holiday + 8 bank holidays + your birthday Company bonus scheme Advantageous pension scheme Learning & Development opportunities Advanced Family Friendly Policies Employee high street vouchers & discounts Employee Assistance Programme Occupational health & health surveillance Length of Service Awards Christmas savings scheme Eye care vouchers Cycle to Work Scheme Wellbeing events Recognition Portal Rewards Portal Company events Company share schemes Christmas Closedown
Job Title: EHS Advisor Location: Royston World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As an EHS Advisor, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As an EHS Advisor, you will help drive our goals by: Support health and wellbeing programmes that promote attendance, welfare and engagement. Liaise with Occupational Health and line management on health-related matters, including return-to-work plans and personal risk assessments. Monitor and report on progress against the site safety plan and key performance indicators. Analyse EHS performance data and identify trends, opportunities and priorities for improvement. Lead and support behavioural safety initiatives and campaigns to strengthen the safety culture. Support the environmental management framework to ensure compliance with permits and regulations. Provide EHS coaching and advice to managers, team leaders and champions. Facilitate and contribute to EHS meetings and forums, sharing best practices and lessons learned. Key skills that will help you succeed in this role: Proven experience in an EHS role within a manufacturing or chemical environment. Strong understanding of EHS management systems and regulatory requirements (ISO 45001, ISO 14001) Confident communicator able to influence at all levels of the organisation. Skilled in auditing, risk assessment and incident investigation. What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Dec 10, 2025
Full time
Job Title: EHS Advisor Location: Royston World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As an EHS Advisor, you'll contribute to JM's mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future. The role: As an EHS Advisor, you will help drive our goals by: Support health and wellbeing programmes that promote attendance, welfare and engagement. Liaise with Occupational Health and line management on health-related matters, including return-to-work plans and personal risk assessments. Monitor and report on progress against the site safety plan and key performance indicators. Analyse EHS performance data and identify trends, opportunities and priorities for improvement. Lead and support behavioural safety initiatives and campaigns to strengthen the safety culture. Support the environmental management framework to ensure compliance with permits and regulations. Provide EHS coaching and advice to managers, team leaders and champions. Facilitate and contribute to EHS meetings and forums, sharing best practices and lessons learned. Key skills that will help you succeed in this role: Proven experience in an EHS role within a manufacturing or chemical environment. Strong understanding of EHS management systems and regulatory requirements (ISO 45001, ISO 14001) Confident communicator able to influence at all levels of the organisation. Skilled in auditing, risk assessment and incident investigation. What we offer: We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees' financial and physical wellbeing, such as: Retirement savings Share plans Saving accounts House saving funds Life and disability insurance Commuter allowances and loans Medical plans / health assessments Fitness discounts Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career! At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected. For any queries or accessibility requirements, please contact (url removed). We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience. Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised. To submit your application, please click the "Apply" button online. All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice: Johnson Matthey Privacy Notice . By applying for this role and creating an account you are agreeing to the notice. Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
Are you an experienced IFA Administrator looking for a new role? Do you want to work with an award-winning team? To provide full administrative & helpdesk support to the TPO Invest Platform and TPO Wealth portal, as well as additional support services to data and reporting across Platform Services, and in turn deliver a professional, compliant, and effective service with a high focus on quality and accuracy. Responsibilities To be the first point of contact for TPO Invest & TPO Wealth support. To be the technical helpdesk support for Investment Champion D2C platform. Provide backup support to third party platforms, namely, Novia, Ascentric, Standard Life Wrap, Seven IM, Transact & Nucleus. Provide an excellent email and telephone support to internal advisers, client services and paraplanners. To process buy, sell, switch, rebalance and phased investment trades across all of the TPO core and non-core platforms & providers in a timely and accurate way. To build relationships with key suppliers and manage support tickets raised both internally and externally within agreed SLAs, company policy and procedure. Process and monitor any relevant business on the TPO Invest Platform. Track all transfer business submitted by client services to ensure its timely receipt onto the TPO Invest Platform. Administering any changes to the model portfolios on Core platforms and ensuring they accurately reflect the Investment Team mandate. Support to the rebalance project for bulk trading for any Advisory Rebalance activity. Contact and liaise with relevant product providers/third parties to ensure business is being processed accurately and efficiently, where appropriate. Arrange the setup of TPO Wealth portal access for staff and clients and ensure ongoing helpdesk queries are answered and resolved within SLAs. Support the collection of data and/or data feeds for both the CURO back office and the TPO Wealth portal in order for all relevant valuations to be provided accurately and efficiently. Support and maintain the data integrity and reporting of the TPO Invest Platform and TPO Wealth Portal. Develop and maintain effective relationships with colleagues and third parties. Be aware and act upon any compliance, risk, and quality issues. Provide recommendations/improvement ideas to increase operational efficiencies within the team. Benefits Company discretionary bonus scheme; Full time hours (35 per week) Monday to Friday 9.00am and 5.00pm - 1 hour for lunch; 24 holidays (increasing to 26), plus 2 additional days paid Christmas shut down period; Private Healthcare ; Group Income Protection; Life Assurance; Eye Care Scheme; Wellbeing programme; Bike to Work Scheme; Full support with professional qualifications; after qualifying period Knowledge, Skills and Experience 1-2 years of operational experience within the Financial Services industry (preferred but not essential) Knowledge and/or experience of administering advisory products i.e., ISA/GIA/SIPP/Bond is desirable Excellent attention to detail and ability to work to tight deadlines Proficient IT skills in core Microsoft Office systems Organisation and prioritisation skills Excellent verbal and written communication skills with an eye for detail Professional telephone manner Core Requirements Compliance with the Financial Conduct Authority Handbook and that body's regulations; Maintain an understanding of the regulatory environment commensurate with the role; Maintain awareness of all risk-related issues and ensure compliance with The Private Office's standards, policies and procedures; Build and maintain effective relationships within The Private Office; Motivate and develop fellow employees; Engender a positive and professional working environment that encourages quality staff to join The Private Office and develop within the business; Undertake the working day in accordance with The Private Office's Core Values.
Dec 10, 2025
Full time
Are you an experienced IFA Administrator looking for a new role? Do you want to work with an award-winning team? To provide full administrative & helpdesk support to the TPO Invest Platform and TPO Wealth portal, as well as additional support services to data and reporting across Platform Services, and in turn deliver a professional, compliant, and effective service with a high focus on quality and accuracy. Responsibilities To be the first point of contact for TPO Invest & TPO Wealth support. To be the technical helpdesk support for Investment Champion D2C platform. Provide backup support to third party platforms, namely, Novia, Ascentric, Standard Life Wrap, Seven IM, Transact & Nucleus. Provide an excellent email and telephone support to internal advisers, client services and paraplanners. To process buy, sell, switch, rebalance and phased investment trades across all of the TPO core and non-core platforms & providers in a timely and accurate way. To build relationships with key suppliers and manage support tickets raised both internally and externally within agreed SLAs, company policy and procedure. Process and monitor any relevant business on the TPO Invest Platform. Track all transfer business submitted by client services to ensure its timely receipt onto the TPO Invest Platform. Administering any changes to the model portfolios on Core platforms and ensuring they accurately reflect the Investment Team mandate. Support to the rebalance project for bulk trading for any Advisory Rebalance activity. Contact and liaise with relevant product providers/third parties to ensure business is being processed accurately and efficiently, where appropriate. Arrange the setup of TPO Wealth portal access for staff and clients and ensure ongoing helpdesk queries are answered and resolved within SLAs. Support the collection of data and/or data feeds for both the CURO back office and the TPO Wealth portal in order for all relevant valuations to be provided accurately and efficiently. Support and maintain the data integrity and reporting of the TPO Invest Platform and TPO Wealth Portal. Develop and maintain effective relationships with colleagues and third parties. Be aware and act upon any compliance, risk, and quality issues. Provide recommendations/improvement ideas to increase operational efficiencies within the team. Benefits Company discretionary bonus scheme; Full time hours (35 per week) Monday to Friday 9.00am and 5.00pm - 1 hour for lunch; 24 holidays (increasing to 26), plus 2 additional days paid Christmas shut down period; Private Healthcare ; Group Income Protection; Life Assurance; Eye Care Scheme; Wellbeing programme; Bike to Work Scheme; Full support with professional qualifications; after qualifying period Knowledge, Skills and Experience 1-2 years of operational experience within the Financial Services industry (preferred but not essential) Knowledge and/or experience of administering advisory products i.e., ISA/GIA/SIPP/Bond is desirable Excellent attention to detail and ability to work to tight deadlines Proficient IT skills in core Microsoft Office systems Organisation and prioritisation skills Excellent verbal and written communication skills with an eye for detail Professional telephone manner Core Requirements Compliance with the Financial Conduct Authority Handbook and that body's regulations; Maintain an understanding of the regulatory environment commensurate with the role; Maintain awareness of all risk-related issues and ensure compliance with The Private Office's standards, policies and procedures; Build and maintain effective relationships within The Private Office; Motivate and develop fellow employees; Engender a positive and professional working environment that encourages quality staff to join The Private Office and develop within the business; Undertake the working day in accordance with The Private Office's Core Values.
