Position: Breakdown EngineerLocation: GlasgowRate: £18 - £22 per hour (£36,000 - £44,500 per annum) My client is a long-established hoist and access equipment specialist, providing breakdown, maintenance and technical support services to customers across the UK. They are seeking an experienced Breakdown & Service Engineer to join their field engineering team, supporting both onsite and workshop-based operations.This hands-on role involves carrying out repairs, inspections and independent thorough examinations on a wide range of hoists, alongside occasional work on MEWPs, cherry pickers, access machinery and traditional plant. The successful engineer will be confident with electrical fault-finding, LOLER/PUWER compliance, completing service documentation, and providing technical support over the phone. A reliable, adaptable team player who thrives in fast-paced, safety-critical environments. Breakdown Engineer Job Overview Carry out all repairs and inspections on a range, hoists, both onsite and within a workshop environment. Provide technical support to customer's and engineers over the phone Carry out maintenance and service and complete all necessary paperwork. Carry out independent TE and repairs. Electrical fault finding You may also work on MEWPS, Cherry pickers, access and more traditional plant equipment like diggers, dumpers, telehandlers & forklifts. Breakdown Engineer Job Requirements Strong previous experience in a similar role (Service Engineer, Plant Fitter, Maintenance Engineer) Extremely strong fault finding and diagnosis skills Previous experience working with Hoists, transport platforms and / or industrial elevators Proven experience adhering to LOLER and PUWER Full UK Driving Licence and own transport Prepared to travel with the role Breakdown Engineer Salary & Benefits £18-£22 per hour (depending on experience) 39 hours per week + overtime 29 days holiday (inclusive of Bank Holidays) Healthcare Pension scheme Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Mar 03, 2026
Full time
Position: Breakdown EngineerLocation: GlasgowRate: £18 - £22 per hour (£36,000 - £44,500 per annum) My client is a long-established hoist and access equipment specialist, providing breakdown, maintenance and technical support services to customers across the UK. They are seeking an experienced Breakdown & Service Engineer to join their field engineering team, supporting both onsite and workshop-based operations.This hands-on role involves carrying out repairs, inspections and independent thorough examinations on a wide range of hoists, alongside occasional work on MEWPs, cherry pickers, access machinery and traditional plant. The successful engineer will be confident with electrical fault-finding, LOLER/PUWER compliance, completing service documentation, and providing technical support over the phone. A reliable, adaptable team player who thrives in fast-paced, safety-critical environments. Breakdown Engineer Job Overview Carry out all repairs and inspections on a range, hoists, both onsite and within a workshop environment. Provide technical support to customer's and engineers over the phone Carry out maintenance and service and complete all necessary paperwork. Carry out independent TE and repairs. Electrical fault finding You may also work on MEWPS, Cherry pickers, access and more traditional plant equipment like diggers, dumpers, telehandlers & forklifts. Breakdown Engineer Job Requirements Strong previous experience in a similar role (Service Engineer, Plant Fitter, Maintenance Engineer) Extremely strong fault finding and diagnosis skills Previous experience working with Hoists, transport platforms and / or industrial elevators Proven experience adhering to LOLER and PUWER Full UK Driving Licence and own transport Prepared to travel with the role Breakdown Engineer Salary & Benefits £18-£22 per hour (depending on experience) 39 hours per week + overtime 29 days holiday (inclusive of Bank Holidays) Healthcare Pension scheme Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK's first EdTech unicorn. But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Elevator Pitch: Why will you enjoy this new opportunity? This is an opportunity to join the engineering team at Multiverse, the UK's first edtech unicorn, where you will directly impact the lives of thousands of people by equipping the workforce to win in an AI era. You will do more than just use AI tools; you will architect the systems that allow us to deploy AI-powered features at scale. This role thrives at the intersection of Will Larson's Tech Lead and Architect archetypes, acting as a force multiplier who guides direction across multiple teams. You will move beyond individual feature delivery to own complex, cross-functional problems, ensuring that as we scale our AI capabilities, we guarantee stability, security, and architectural integrity. If you are motivated by resolving ambiguous engineering challenges and leading decision-making in critical situations while still keeping your hands in the code as well, this is the place for you. Where you can make an impact We have three core Groups. This role sits within the Product Fundamentals Group, but will have lots of collaboration with the teams across the department: Learning Product Group: Mission meets market. You will own the full learner journey from application to graduation. You'll build seamless experiences that prove the ROI of programmes to the world's biggest employers. Product Fundamentals Group (your future Group!): The connective tissue. You will build the shared capabilities that power our ecosystem - from our LMS and our AI guide to the live video sessions where coaching happens and more. Foundations Group: Scale and velocity. You will build the "paved road" for our internal tech organisation. You'll focus on Developer Experience (DevEx), infrastructure, and core services that enable us to reach our ambitious growth goals. Success in the Role: What are your goals for the first 6-12 months? • Audit and Alignment (Months 1-3): You will apply deep technical knowledge to understand our stack (TypeScript, Python, AWS) and current AI constraints. You will begin guiding technical direction by partnering with Product and Engineering leadership to shape a technical roadmap that aligns with business objectives. As part of this on-boarding, you dive deep into one or more of our on-going initiatives, learning about our systems by actually working on them. • Strategic Execution (Months 4-6+): You will lead one or more highly complex projects to help radically accelerate our AI experiential roadmap. You will demonstrate predictable delivery, ensure that these new systems are well-tested, maintain a high bar on operational excellence, and deliver an impactful user experience. • Framework Definition (Months 6-12): You will lead defining frameworks and guide architectural strategy across our teams. Success looks like the creation of a "tight sense of engineering at Multiverse" where you have coached others to handle complex intersections of business and technology, effectively delegating execution while maintaining quality standards. What type of work will you be doing? You will operate as a "Strategic Driver," balancing code contributions with high-level enablement. • Solving Ambiguity: Functioning as a Tech Lead, you will resolve ambiguous engineering challenges. You will act thoughtfully and decisively in critical situations, seeking diverse perspectives and encouraging productive debate even when decisions are unpopular. • Architectural Strategy: Functioning as an Architect, you will drive the design and implementation plan for major new platforms. You will ensure our AI systems are not just experimental, but reliable and performant for the customer, minimising outages and ensuring a cohesive product experience. • Cross-Team Leadership: You will coordinate the delivery of broader initiatives that span multiple work-streams. This includes "organisational wrangling" to ensure that the technical debt and scalability strategies you define are adopted by adjacent teams. • Innovation & Tooling: You will leverage emerging tech (like AI) to solve problems that competitor products cannot address. You will explore and prototype with tools like Cursor or Gemini, but your focus will be on hardening these into foundational components that the rest of the engineering organisation can build upon. Our Tech Stack & Tooling TypeScript is our primary language of choice for both frontend development (with ReactJS) and on the backend, running inside containers. We also have a fair few older services written in either Python or Elixir on the backend. We manage all our infrastructure using Terraform and mostly host on AWS. You'll find tools like GitHub, CircleCI, Datadog, and Backstage as daily drivers for our engineers. We also make heavy usage of Cursor and other AI-powered tools to accelerate our ability to deliver outcomes. Leadership, Structure & Culture Group & Teams: Each team will have 4-6 Engineers and a Product Manager and Engineering Manager. There will also be Product Designers & User Researchers who typically work across teams. We then collect domain-related Teams into a Group. Groups typically have 4 - 6 Teams. In this Staff Engineer role, you'll be operating across the Teams within the Product Fundamentals Group rather than being dedicated to a single Team. Your Support System: You report to an Engineering Director who is invested in your growth. You are not an island; you are part of a supportive community of Staff+ Engineers and Engineering Managers who collaborate regularly. Autonomy vs. Alignment: We reject micro-management. We provide the strategic objectives, but you and your team define how to get there. Our Vibe: We value kindness, candor, and curiosity. We prioritise a culture of support, facilitation, and deep care over hierarchy. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that's always stocked! Our Commitment to Diversity, Equity and Inclusion We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
Feb 28, 2026
Full time
Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK's first EdTech unicorn. But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Elevator Pitch: Why will you enjoy this new opportunity? This is an opportunity to join the engineering team at Multiverse, the UK's first edtech unicorn, where you will directly impact the lives of thousands of people by equipping the workforce to win in an AI era. You will do more than just use AI tools; you will architect the systems that allow us to deploy AI-powered features at scale. This role thrives at the intersection of Will Larson's Tech Lead and Architect archetypes, acting as a force multiplier who guides direction across multiple teams. You will move beyond individual feature delivery to own complex, cross-functional problems, ensuring that as we scale our AI capabilities, we guarantee stability, security, and architectural integrity. If you are motivated by resolving ambiguous engineering challenges and leading decision-making in critical situations while still keeping your hands in the code as well, this is the place for you. Where you can make an impact We have three core Groups. This role sits within the Product Fundamentals Group, but will have lots of collaboration with the teams across the department: Learning Product Group: Mission meets market. You will own the full learner journey from application to graduation. You'll build seamless experiences that prove the ROI of programmes to the world's biggest employers. Product Fundamentals Group (your future Group!): The connective tissue. You will build the shared capabilities that power our ecosystem - from our LMS and our AI guide to the live video sessions where coaching happens and more. Foundations Group: Scale and velocity. You will build the "paved road" for our internal tech organisation. You'll focus on Developer Experience (DevEx), infrastructure, and core services that enable us to reach our ambitious growth goals. Success in the Role: What are your goals for the first 6-12 months? • Audit and Alignment (Months 1-3): You will apply deep technical knowledge to understand our stack (TypeScript, Python, AWS) and current AI constraints. You will begin guiding technical direction by partnering with Product and Engineering leadership to shape a technical roadmap that aligns with business objectives. As part of this on-boarding, you dive deep into one or more of our on-going initiatives, learning about our systems by actually working on them. • Strategic Execution (Months 4-6+): You will lead one or more highly complex projects to help radically accelerate our AI experiential roadmap. You will demonstrate predictable delivery, ensure that these new systems are well-tested, maintain a high bar on operational excellence, and deliver an impactful user experience. • Framework Definition (Months 6-12): You will lead defining frameworks and guide architectural strategy across our teams. Success looks like the creation of a "tight sense of engineering at Multiverse" where you have coached others to handle complex intersections of business and technology, effectively delegating execution while maintaining quality standards. What type of work will you be doing? You will operate as a "Strategic Driver," balancing code contributions with high-level enablement. • Solving Ambiguity: Functioning as a Tech Lead, you will resolve ambiguous engineering challenges. You will act thoughtfully and decisively in critical situations, seeking diverse perspectives and encouraging productive debate even when decisions are unpopular. • Architectural Strategy: Functioning as an Architect, you will drive the design and implementation plan for major new platforms. You will ensure our AI systems are not just experimental, but reliable and performant for the customer, minimising outages and ensuring a cohesive product experience. • Cross-Team Leadership: You will coordinate the delivery of broader initiatives that span multiple work-streams. This includes "organisational wrangling" to ensure that the technical debt and scalability strategies you define are adopted by adjacent teams. • Innovation & Tooling: You will leverage emerging tech (like AI) to solve problems that competitor products cannot address. You will explore and prototype with tools like Cursor or Gemini, but your focus will be on hardening these into foundational components that the rest of the engineering organisation can build upon. Our Tech Stack & Tooling TypeScript is our primary language of choice for both frontend development (with ReactJS) and on the backend, running inside containers. We also have a fair few older services written in either Python or Elixir on the backend. We manage all our infrastructure using Terraform and mostly host on AWS. You'll find tools like GitHub, CircleCI, Datadog, and Backstage as daily drivers for our engineers. We also make heavy usage of Cursor and other AI-powered tools to accelerate our ability to deliver outcomes. Leadership, Structure & Culture Group & Teams: Each team will have 4-6 Engineers and a Product Manager and Engineering Manager. There will also be Product Designers & User Researchers who typically work across teams. We then collect domain-related Teams into a Group. Groups typically have 4 - 6 Teams. In this Staff Engineer role, you'll be operating across the Teams within the Product Fundamentals Group rather than being dedicated to a single Team. Your Support System: You report to an Engineering Director who is invested in your growth. You are not an island; you are part of a supportive community of Staff+ Engineers and Engineering Managers who collaborate regularly. Autonomy vs. Alignment: We reject micro-management. We provide the strategic objectives, but you and your team define how to get there. Our Vibe: We value kindness, candor, and curiosity. We prioritise a culture of support, facilitation, and deep care over hierarchy. Benefits Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that's always stocked! Our Commitment to Diversity, Equity and Inclusion We're an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children's Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.
About Us We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, we foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle. Key Accounts Coordinator We are looking for a passionate Key Accounts Coordinator to join our Belfast team. This role will provide administrative support for our Key Accounts. Responsibilities Administration support for the Belfast Key Account customers Monitoring account performance and identify opportunities for growth and improvement Coordinate and manage account activities, including order processing, invoicing, and delivery schedules Act as the primary point of contact for key clients, addressing their needs and ensuring their satisfaction. Resolve any issues or discrepancies related to accounts in a timely manner Input data received onto customer's systems to ensure customers are kept up to date Produce and update Key Account profile reports Ensure that client confidentiality is maintained Liaise with Service Sales Consultant to resolve queries and verify accuracy of information provided Ensure open communication is maintained with Key Account customers Qualifications Administration experience in a similar role Very organised and structured approach to work Customer oriented, organised and commercially astute Eager to ensure that your customers experience the very best responsiveness, support and trusted advice Able to work at pace in a fast-moving environment Strong organisational skills and attention to detail Demonstrate the highest levels of customer support Benefits Competitive salary paid on a monthly basis 34 days holiday, inclusive of bank holidays Attractive company pension scheme Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more. Life Assurance Scheme - 4x annual salary Free access to premium health and wellbeing apps Subsidised gym membership Industry-leading enhanced maternity and paternity provision Multiple salary sacrifice benefits including Electric Cars and Cycle2Work Long Service award scheme, with holiday benefits Employee Assistance Programme Refer a friend scheme
Feb 27, 2026
Full time
About Us We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, we foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle. Key Accounts Coordinator We are looking for a passionate Key Accounts Coordinator to join our Belfast team. This role will provide administrative support for our Key Accounts. Responsibilities Administration support for the Belfast Key Account customers Monitoring account performance and identify opportunities for growth and improvement Coordinate and manage account activities, including order processing, invoicing, and delivery schedules Act as the primary point of contact for key clients, addressing their needs and ensuring their satisfaction. Resolve any issues or discrepancies related to accounts in a timely manner Input data received onto customer's systems to ensure customers are kept up to date Produce and update Key Account profile reports Ensure that client confidentiality is maintained Liaise with Service Sales Consultant to resolve queries and verify accuracy of information provided Ensure open communication is maintained with Key Account customers Qualifications Administration experience in a similar role Very organised and structured approach to work Customer oriented, organised and commercially astute Eager to ensure that your customers experience the very best responsiveness, support and trusted advice Able to work at pace in a fast-moving environment Strong organisational skills and attention to detail Demonstrate the highest levels of customer support Benefits Competitive salary paid on a monthly basis 34 days holiday, inclusive of bank holidays Attractive company pension scheme Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more. Life Assurance Scheme - 4x annual salary Free access to premium health and wellbeing apps Subsidised gym membership Industry-leading enhanced maternity and paternity provision Multiple salary sacrifice benefits including Electric Cars and Cycle2Work Long Service award scheme, with holiday benefits Employee Assistance Programme Refer a friend scheme
Location Hybrid or office-based, London, United Kingdom Position Summary Key leadership role within the business, responsible for setting and executing the strategic direction of the Bentley Systems brand for its next stage of growth. This role will be integral in developing the Bentley System's evolved brand identity, brand hub, governance model, and brand led marcomms across all touchpoints, but also crucial in elevating the role and importance of brand across the wider organisation. This role will essentially act as the 'glue' in driving Bentley Systems to become 'one' brand, overseeing all key workstreams and ensuring alignment across stakeholders. Responsibilities Set and execute the strategic direction of the Bentley Systems brand for its next stage of growth Work in partnership with the Executive Creative Director to develop, activate and govern the Bentley Systems brand Line manage, mentor and develop direct reports within the design team Help select, oversee and build the 'right' roster of agency relationships for the Bentley Systems brand Act as an advocate for the Bentley Systems brand across all stakeholders Strategic brand platform Continue leading the development of the Bentley System's strategic brand platform (Vision, Purpose, Positioning, Proof Points, Personality) Facilitate and ensure alignment across Bentley System's leadership team through whatever means necessary (e.g., additional collaborative workshops, additional playbacks, additional iterations, employee wide survey) Facilitate and ensure alignment across the strategic brand platform and existing projects (e.g., Product architecture, messaging platform, narrative, storytelling framework / initiatives / content themes) through further immersion and stakeholder engagement. Verbal brand identity Develop the brand's verbal identity (with selected copywriter), first addressing the TOV and corporate brand messaging Translate that TOV and messaging across all touchpoints, first addressing Bentley Systems key website pages as its 'shop window' for customers, talent, and investors Help rework existing projects and frameworks (e.g., messaging platform, narrative) for alignment, consistency and impact Develop a messaging matrix across key audiences and agreed upon segmentation Visual brand identity Work in partnership with the Executive Creative Director to evolve the brand's visual identity based on the final strategic brand platform, first exploring high level visual concepts and then translating the final route across applications Help sell in the new visual identity and 'kit of parts' to the leadership team, showing how it connects and drives the brand strategy forward Develop the high level design principles with the design team to guide the overall visual expression Develop more detailed principles for key assets (e.g., photography, motion, etc.) Develop a central hub for all design assets and guidance Establish a brand governance framework, utilising AI to quickly address questions and point colleagues in the right direction for guidance Marketing Communications Work alongside the CMO and marketing teams to ensure marketing communications, activations and storytelling initiatives are 'on brand' Develop brand led campaigns to raise the awareness of Bentley Systems, emphasising key thought leadership pillars / content themes Develop brand led event messaging and collateral with the marketing and design teams Engagement Launch and embed the evolved Bentley System's brand across the wider organisation through three key stages: 'Get it' (I understand the power of brand and how it can help us succeed) 'Own it' (I'm an advocate for it and feel confident in explaining it) 'Use it' (I can use it with my teams and clients as a business tool) Work with the design team to develop key tactics and assets for each stage, bringing in additional resource / agency partners when necessary Oversee the existing brand architecture project, ensuring it aligns with the corporate brand strategy and strategic ambitions of the business Develop a 'branded house' / 'becoming one' migration plan for all products, working in collaboration with product leads and sales teams Develop naming + nomenclature rules across products, services, features, NPD Develop benefit led product propositions and corresponding marketing / sales collateral Develop elevator pitches across all Bentley products, laddering up and down from the corporate narrative Facilitate training across sales teams, raising the importance of both corporate and product brands Employer brand Strengthen and build Bentley Systems employer brand, ensuring greater awareness, attraction and retention Collaborate with the Chief People Officer to establish a compelling EVP (Employee Value Proposition) born out of the corporate brand's central idea and strategic brand platform Facilitate, rework and ensure alignment across other key people initiatives (e.g., MAP) Qualifications At least 10+ years in brand strategy, with experience at an equivalent leadership level. A proven track record of leading a major brand evolution or transformation for a complex organization. Deep, hands on experience with brand and product architecture projects, specifically managing a migration to a "Branded House" model. Experience overseeing the development of both verbal (Tone of Voice, Messaging) and visual identity systems. Extensive experience presenting to, collaborating with, and gaining alignment from executive leadership (C Suite). Demonstrated success in launching a new or evolved brand internally to drive company wide adoption and advocacy. Experience collaborating with HR/People teams to develop and launch a compelling Employee Value Proposition (EVP). Experience in line management, mentoring direct reports, and managing a roster of external agency partners. Strategic & Leadership Skills Ability to set the high level strategic vision for a global brand. Exceptional influencing and presentation skills to gain buy in from executives and stakeholders. Adept at cross functional collaboration, acting as the central "glue" between Marketing, Product, Sales, and HR. Strong change management skills to embed a new brand identity and mindset across the organization. Technical & Functional Skills Expertise in facilitating workshops to develop strategic brand platforms (e.g., positioning, purpose, personality). Strong ability to develop corporate narratives and messaging matrices for various audiences. A strong eye for design and the ability to partner effectively with creative leaders on visual identity. Excellent project management skills to oversee numerous complex workstreams simultaneously. Proficiency with Figma, Microsoft Suite, and ClickUp is required. An exciting career as an integral part of a world leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. An attractive salary and benefits package. A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. A company committed to making a real difference by advancing the world's infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Equal Opportunity Employer Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
Feb 27, 2026
Full time
Location Hybrid or office-based, London, United Kingdom Position Summary Key leadership role within the business, responsible for setting and executing the strategic direction of the Bentley Systems brand for its next stage of growth. This role will be integral in developing the Bentley System's evolved brand identity, brand hub, governance model, and brand led marcomms across all touchpoints, but also crucial in elevating the role and importance of brand across the wider organisation. This role will essentially act as the 'glue' in driving Bentley Systems to become 'one' brand, overseeing all key workstreams and ensuring alignment across stakeholders. Responsibilities Set and execute the strategic direction of the Bentley Systems brand for its next stage of growth Work in partnership with the Executive Creative Director to develop, activate and govern the Bentley Systems brand Line manage, mentor and develop direct reports within the design team Help select, oversee and build the 'right' roster of agency relationships for the Bentley Systems brand Act as an advocate for the Bentley Systems brand across all stakeholders Strategic brand platform Continue leading the development of the Bentley System's strategic brand platform (Vision, Purpose, Positioning, Proof Points, Personality) Facilitate and ensure alignment across Bentley System's leadership team through whatever means necessary (e.g., additional collaborative workshops, additional playbacks, additional iterations, employee wide survey) Facilitate and ensure alignment across the strategic brand platform and existing projects (e.g., Product architecture, messaging platform, narrative, storytelling framework / initiatives / content themes) through further immersion and stakeholder engagement. Verbal brand identity Develop the brand's verbal identity (with selected copywriter), first addressing the TOV and corporate brand messaging Translate that TOV and messaging across all touchpoints, first addressing Bentley Systems key website pages as its 'shop window' for customers, talent, and investors Help rework existing projects and frameworks (e.g., messaging platform, narrative) for alignment, consistency and impact Develop a messaging matrix across key audiences and agreed upon segmentation Visual brand identity Work in partnership with the Executive Creative Director to evolve the brand's visual identity based on the final strategic brand platform, first exploring high level visual concepts and then translating the final route across applications Help sell in the new visual identity and 'kit of parts' to the leadership team, showing how it connects and drives the brand strategy forward Develop the high level design principles with the design team to guide the overall visual expression Develop more detailed principles for key assets (e.g., photography, motion, etc.) Develop a central hub for all design assets and guidance Establish a brand governance framework, utilising AI to quickly address questions and point colleagues in the right direction for guidance Marketing Communications Work alongside the CMO and marketing teams to ensure marketing communications, activations and storytelling initiatives are 'on brand' Develop brand led campaigns to raise the awareness of Bentley Systems, emphasising key thought leadership pillars / content themes Develop brand led event messaging and collateral with the marketing and design teams Engagement Launch and embed the evolved Bentley System's brand across the wider organisation through three key stages: 'Get it' (I understand the power of brand and how it can help us succeed) 'Own it' (I'm an advocate for it and feel confident in explaining it) 'Use it' (I can use it with my teams and clients as a business tool) Work with the design team to develop key tactics and assets for each stage, bringing in additional resource / agency partners when necessary Oversee the existing brand architecture project, ensuring it aligns with the corporate brand strategy and strategic ambitions of the business Develop a 'branded house' / 'becoming one' migration plan for all products, working in collaboration with product leads and sales teams Develop naming + nomenclature rules across products, services, features, NPD Develop benefit led product propositions and corresponding marketing / sales collateral Develop elevator pitches across all Bentley products, laddering up and down from the corporate narrative Facilitate training across sales teams, raising the importance of both corporate and product brands Employer brand Strengthen and build Bentley Systems employer brand, ensuring greater awareness, attraction and retention Collaborate with the Chief People Officer to establish a compelling EVP (Employee Value Proposition) born out of the corporate brand's central idea and strategic brand platform Facilitate, rework and ensure alignment across other key people initiatives (e.g., MAP) Qualifications At least 10+ years in brand strategy, with experience at an equivalent leadership level. A proven track record of leading a major brand evolution or transformation for a complex organization. Deep, hands on experience with brand and product architecture projects, specifically managing a migration to a "Branded House" model. Experience overseeing the development of both verbal (Tone of Voice, Messaging) and visual identity systems. Extensive experience presenting to, collaborating with, and gaining alignment from executive leadership (C Suite). Demonstrated success in launching a new or evolved brand internally to drive company wide adoption and advocacy. Experience collaborating with HR/People teams to develop and launch a compelling Employee Value Proposition (EVP). Experience in line management, mentoring direct reports, and managing a roster of external agency partners. Strategic & Leadership Skills Ability to set the high level strategic vision for a global brand. Exceptional influencing and presentation skills to gain buy in from executives and stakeholders. Adept at cross functional collaboration, acting as the central "glue" between Marketing, Product, Sales, and HR. Strong change management skills to embed a new brand identity and mindset across the organization. Technical & Functional Skills Expertise in facilitating workshops to develop strategic brand platforms (e.g., positioning, purpose, personality). Strong ability to develop corporate narratives and messaging matrices for various audiences. A strong eye for design and the ability to partner effectively with creative leaders on visual identity. Excellent project management skills to oversee numerous complex workstreams simultaneously. Proficiency with Figma, Microsoft Suite, and ClickUp is required. An exciting career as an integral part of a world leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. An attractive salary and benefits package. A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. A company committed to making a real difference by advancing the world's infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. About Bentley Systems Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Equal Opportunity Employer Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
Lift Installation Engineer Reading and surrounding areas Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for an installation Engineer to join the team. Your priority is to ensure the safety of passengers and technical stakeholders by safely installing a portfolio of elevator units. On a typical day you will: Install new elevators with quality and efficiency Work in a safe manner in accordance with all Environmental Health & Safety guidelines. Stay away overnight as and when required Liaise directly with the customer while on site to build a good working relationship Conduct inspection before and after installation to ensure high quality and safety standards What you will need to be successful As a qualified mechanic, it is essential that you have knowledge of elevator equipment and that you can apply elevator engineering principles to Installation. You are qualified to install elevators to NVQ3 level You hold a driver's license You have at least 6 months of experience in the field of elevators, ideally acquired in the assembly activity or at least experience on site and / or installation You have good electrical and mechanical skills. You are comfortable with plan reading and calculations. You have an appetite for technical products and new technologies. You appreciate manual trades as well as the satisfaction of seeing the finished work. What s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local standards plus: We will train you intensively in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car. The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what s next!
Feb 21, 2026
Full time
Lift Installation Engineer Reading and surrounding areas Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for an installation Engineer to join the team. Your priority is to ensure the safety of passengers and technical stakeholders by safely installing a portfolio of elevator units. On a typical day you will: Install new elevators with quality and efficiency Work in a safe manner in accordance with all Environmental Health & Safety guidelines. Stay away overnight as and when required Liaise directly with the customer while on site to build a good working relationship Conduct inspection before and after installation to ensure high quality and safety standards What you will need to be successful As a qualified mechanic, it is essential that you have knowledge of elevator equipment and that you can apply elevator engineering principles to Installation. You are qualified to install elevators to NVQ3 level You hold a driver's license You have at least 6 months of experience in the field of elevators, ideally acquired in the assembly activity or at least experience on site and / or installation You have good electrical and mechanical skills. You are comfortable with plan reading and calculations. You have an appetite for technical products and new technologies. You appreciate manual trades as well as the satisfaction of seeing the finished work. What s In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local standards plus: We will train you intensively in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car. The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what s next!
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Feb 20, 2026
Full time
Customer Focus. Service Coordination. Operational Excellence. Are you an organised, client-focused service professional who thrives in a fast-paced engineering services environment? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. This is a pivotal branch-based role where your communication skills, organisation and service mindset will directly support customer satisfaction and operational efficiency. The Role at a Glance: Service Manager Assistant Dartford, Onsite £30,000 - £32,000 Plus Extensive Benefits Package Core hours 40 per week: 08:00-17:00, with one hour for lunch. Reporting to: Service Delivery Manager Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Service support / coordination experience within an engineering, construction or lift environment. Service Admin. Service Coordinator would be preferred however strong Service Support Experience in other industries would be considered Skills: Service Scheduling, client communication, service systems, strong organisational ability About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to join a collaborative branch team and play a central role in supporting service delivery. Ready for your next challenge? Working alongside an allocated Service Manager, you will provide a focused Customer Support Service across a defined portfolio of customers, lift units and engineers. You will regularly update clients on outstanding matters, resolve queries efficiently and maintain friendly, professional communication at all times using the JED/CRM system and information provided by Service Engineers. You will assist with scheduling planned service visits, call-outs and repairs, ensuring appropriate resource allocation and smooth coordination of engineer activity. Acting as a primary contact for client enquiries, you will manage complaints, handle urgent repair requests and maintain strong working relationships with customers. You will support compliance by ensuring service activities align with company safety policies, health and safety regulations and maintenance standards. Accurate tracking of repairs, maintenance visits and reporting through service management systems and Microsoft Office tools will form a key part of your role. You will assist with engineer rotas, training coordination and performance tracking, helping to ensure the Service Department operates efficiently while maintaining close communication with colleagues and clients. Administrative accuracy and strong organisation will underpin your day-to-day responsibilities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • You bring experience from a service support or administrative role within an engineering, construction or lift sector environment. Lift industry knowledge including understanding of maintenance processes, LOLER regulations and safety requirements would be advantageous but is not essential. • Strong verbal and written communication skills enable you to interact confidently with both clients and engineers. You are comfortable using service management systems and Microsoft Office, with the ability to generate reports and track operational activity accurately. • Highly organised and proactive, you are able to prioritise effectively in a fast-paced, client-facing environment. Calm under pressure, you handle emergency calls and urgent repair requests efficiently and professionally. • A collaborative team player with strong problem-solving skills, you are committed to maintaining high standards of customer service and operational support. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday 25 days per year plus bank holidays holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme (depending on role -non-contractual) • Employee Referral Scheme Why Join Liftec Express? • Central role within a respected PE-backed engineering business • Direct involvement in customer service and operational coordination • Supportive branch environment with strong team collaboration • Opportunity to develop within a structured service organisation • Culture focused on safety, quality and customer care If you are an organised and customer-focused service professional looking to build your career within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
