1542 jobs found

Property Manager Department: Property Management Employment Type: Full Time Location: Manchester Description Base: Manchester or Birmingham + Regional Travel (5 days on site) Experience level: 5+ years of Commercial Property Management experience About the Role We are seeking a proactive and commercially minded Property Manager to join our high-performing team. You'll take day-to-day ownership of a diverse commercial property portfolio, acting as the key link between Asset Managers, Property & Facilities Management, and Operational Finance. Your role will be crucial in optimising cash flow, driving operational excellence, and ensuring a first-class tenant experience. This is an opportunity to join a fast-paced, entrepreneurial environment where your ability to manage detail while keeping sight of strategic goals will be highly valued. Key Responsibilities Portfolio & Tenant Management Take full ownership of your allocated portfolio, ensuring all properties are maintained to a high, market-ready standard. Act as the primary contact for all landlord and tenant matters, including statutory notices, lease compliance, and general queries. Lead the response to tenant applications, identifying potential value-add opportunities in collaboration with Asset Managers. Support leasing activity including viewings, ensuring the presentation of assets aligns with marketing and business goals. Reporting & Collaboration Work closely with Asset Managers to provide regular performance updates and contribute to business plans. Liaise with Property Administrators to ensure all property data is accurate and up to date. Collaborate with Finance to ensure timely invoicing and rent collection, and develop collection strategies for outstanding debts. Financial & Service Charge Oversight Lead the service charge budget process, ensuring transparency, value for money, and cost recovery. Review supplier contracts regularly, identifying opportunities to reduce costs and improve efficiency. Oversee service charge reconciliations and invoice approvals, maintaining compliance with KPIs and RICS standards. Operations, Compliance & Sustainability Coordinate with Facilities Managers to ensure compliance with Health & Safety and statutory obligations. Manage insurance matters including renewals and claims with brokers. Drive ESG initiatives by capturing tenant data and identifying areas for improvement across your portfolio. Ensure utility metering across common and demised areas is accurate and technically sound. Team Contribution & Leadership Mentor junior team members and contribute to their development. Share knowledge, problem-solve collaboratively, and contribute to the wider success of the team. What You'll Bring Desirable RICS-qualified 5+ Years of Property Management experience (excluding residential) Strong track record in commercial property management across office, retail, or mixed-use assets - retail advantageous Deep understanding of lease obligations, landlord/tenant responsibilities, and service charge administration Experience in supplier procurement, service charge budgeting, and delivering value for money Financially literate, with the ability to understand and support reporting on budgets and asset performance Comfortable navigating health & safety and statutory compliance across multi-site portfolios Confident communicator, capable of building strong relationships with tenants, internal teams, and senior stakeholders Highly organised, proactive, and adaptable to change in a fast-paced environment Experience with property management software (desirable) This is an opportunity to make a meaningful impact within a forward-thinking real estate business. If you're looking for a role where you can grow, lead, and help shape the future of a high-quality property portfolio - we'd love to hear from you. Benefits Highly competitive salary DOE Discretionary bonus scheme 25 days holiday per year plus bank holidays Office closure over festive season Additional holiday with service Private Medical Insurance (medical history disregarded) Healthcare Cash Plan 5% Company pension contribution 3x Life Assurance Cycle to work scheme Employee Assistance Programme Values Professionalism We consistently seek to exceed expectations. Our people can express themselves fully while upholding the highest standards of conduct, competence, and integrity. Ownership Every asset, challenge, and opportunity is treated as our own. We deliver all real estate services in-house - never outsourcing responsibility, accountability, or blame. Entrepreneurialism We challenge convention and champion imaginative solutions. Rigorous debate is encouraged, and everyone is empowered to make decisions that elevate performance. Meritocracy Results, hard work, and strong ideas matter more than age, tenure, or titles. We are a diverse team that collaborates openly so each person can reach their full potential. Action This Day We do not defer or delay. Anything that can be done today, is done today.

Overview • This is a primarily office based role located in King's Cross, London, Monday to Friday, 8am-5pm, with the opportunity for a flexi hour on Fridays to finish at 4pm. Because the role provides front of house cover and on site facilities support, it requires a consistent on site presence and is therefore not eligible for our Agile Working arrangement. • The Office Coordinator is a pivotal role within Insanity, ensuring the smooth running of our office and front of house operations and providing exceptional administrative support to our Business Affairs team. Proactive management of the office environment - running the space and its ancillary functions to a high standard, keeping it tidy, fully equipped and running like clockwork. • The role demands excellent administrative skills, a keen eye for detail, and the ability to multitask in a fast paced environment. Key Responsibilities Office Coordination Oversee daily office operations, ensuring a clean, organised, and efficient working environment. Manage office supplies and inventory, placing orders as needed. Handle all incoming telephone enquiries, transferring calls and dealing with business enquiries. Greeting guests and ensuring that they have been offered refreshments while they wait. Each morning collecting and distributing the post/packages using a digital mailroom process. Opening and sorting the client gifting and ensuring that gifting is turned around within one week. Scanning and photocopying. Booking meeting rooms and arranging catering where applicable. Managing the company's laptop and stationery stock, alongside the finance team. Liaising with landlords and IT suppliers. Coordinate maintenance and repair of office equipment and facilities. Assist with the planning and execution of company events, meetings, and conferences. Organising office social events. Serve as the primary point of contact for office related inquiries and communications. Provide comprehensive administrative support to the Business Affairs team, including scheduling meetings, managing calendars, and coordinating travel arrangements. Handle confidential information with discretion and professionalism. Assist with special projects and perform other administrative duties as assigned. Occasional out of hours working may be required; time off in lieu will be offered in line with company policy. Opening the coffee machines each morning and cleaning them each day. With training undertake First Aider, Fire Marshall, Food Safety and other Health and Safety responsibilities. Colleague and Talent Coordination Schedule and coordinate meetings, appointments, and engagements for colleagues and talent. Maintain up to date records and databases of talent information. Assisting with the management of social media accounts on behalf of the business, including Instagram and LinkedIn. Updating the company website with necessary and/or regular edits. Managing the central Business Support email inbox for the whole company and notifying the relevant parties. ESG Values To Promote Environmental Sustainability: By advocating for environmentally responsible practices within the company; By identifying opportunities to reduce our carbon footprint and implementing sustainable initiatives. To Support Social Responsibility Initiatives: By contributing to corporate social responsibility (CSR) programs and initiatives; By fostering diversity, equity, and inclusion within the workplace. To Ensure Good Governance Practices: By adhering to ethical business practices and promoting a culture of integrity; By complying with relevant regulations and industry standards. To Stay Informed on ESG Trends and Best Practices: By staying up to date on emerging ESG regulations and best practices; By sharing knowledge and insights with colleagues to promote continuous improvement in ESG practices. Qualifications & Skills Minimum of 2 3 years of experience in office coordination, administrative support, or a similar role, preferably within the entertainment or talent management industry. Exceptional organisational and time management skills, with the ability to prioritise tasks and meet deadlines. Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace. Ability to work independently and as part of a team. This role includes regular manual handling (e.g., receiving deliveries, stocking supplies, setting up meeting rooms, moving boxes and light office equipment). You must be able to safely lift, carry and move items as required, following health and safety guidance. High level of professionalism and discretion in handling sensitive information. Excellent telephone manner. Excellent attention to detail. Ability to work effectively and collaboratively cross functionally, think pragmatically and be solution oriented. Professional with the ability to build trust and rapport with stakeholders. Demonstrated ability to think clearly and quickly under pressure in fast paced environment. Business acumen and an understanding of Insanity's business and the wider entertainment industry. Personal Attributes Diligent and dependable with a strong work ethic Resilient and able to thrive in a fast paced, high pressure environment. Dedicated to excellence and continuous improvement. Curiosity and willingness to tackle matters outside their area of expertise Exceptional ethical standards and integrity. Positive attitude, with a proactive and flexible approach to work. Desire and willingness to take ownership and control of tasks and projects Insanity is committed to fostering a workplace culture that values diversity, promotes equity and champions inclusion. We are committed to building a workplace where all individuals are respected, valued, and empowered to succeed. If you require any reasonable adjustments during the recruitment process, please let us know. Due to the requirement for consistent on site facilities support, this role is exempt from our Agile Working policy.

A local education authority in Scotland is seeking a Clerical Assistant for Corstorphine Primary School. The role involves undertaking clerical duties, supporting the School Administrator, and interacting with staff, pupils, and parents. Ideal candidates should possess strong organisational and interaction skills. The position is part-time, offering 30 hours a week over 39 weeks, with a salary ranging from £25,905 to £26,111. This post is subject to PVG Scheme checks and is open to applicants from diverse backgrounds.

Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.

Job Posting Title: Administrative Assistant (Academic Operations) Grade and Salary: Grade 4 £24,215 - £26,707 FTE and working pattern: Full time, Open ended Based in Riccarton Campus, Edinburgh Consideration will be given to flexible working requests Holiday Entitlement: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday) Organisation Name: Registry and Academic Support - Academic Operations Division About our School/Directorate and Team The Global Registry and Academic Support Directorate supports our students and staff colleagues across the full student life cycle from enrolment to graduation. The Directorate has responsibility as the definitive record-keeper of all student information and programme and course details, and leading services that help students settle and stay at the University with professional help and advice, through a range of wellbeing services. It supports academic and professional services staff across the University in a number of areas, including academic, institutional and student related Regulations and Policies and global, national and institutional quality matters. It delivers these services through four Divisions, each managed by a Global Head, and two Head of Campus Registry. Student Life Online Students Academic Operations Academic Quality Head of Registry - Dubai Campus Head of Registry - Malaysia Campus The Academic Operations Division consists of five teams: Academic Operations Liaison, Academic Operations Support, Timetabling, Examinations, and Postgraduate Research Student Support. The work of the Administrative Assistant will be primarily related to the Academic Operations Support but will collaborate across all teams. The Academic Operations Support Team is responsible for supporting all aspects of academic operations. These are activities where the primary service users are academics; or else the primary service users are students; but with significant academic input into the process. The team also helps to support the work of other divisions providing a pool of staff who can be assigned where administrative support is needed. Purpose of Role The role-holder will be responsible for general administration and supporting academic operations processes, such as: processing marks and grades; processing the outcomes of mitigating circumstances, appeals, and discipline cases; minute-taking at boards of examiners and studies committees; answering academic staff enquiries; and answering student enquiries related to their studies. The role-holder may also be required to support other key functions of the Academic Operations Team, such as examinations or timetabling; as well as other Divisions of RAS, for example, supporting student first line support, graduations, or helping to gather data for quality and PSRB purposes. Summary of Key Duties and Responsibilities Assist with administrative processes related to meetings, academic boards and committees - including Boards of Examiners and School Studies Committees - from scheduling, to organising, minuting and post-board/committee processing. Assist with preparations across a range of activities within the Academic Operations Support Team. For example, examinations, Progression and Award Boards, or student assessment. Assist with all aspects of processes which can impact students' marks, grades and awards - including updating student records according to the outcome decisions for mitigating circumstances, appeals and discipline cases. Assist with record keeping - work closely with the Senior Admin Assistants and academics to ensure student records are maintained and archived as per University regulations. Archive coursework, examination scripts and dissertations as outlined in the University's data management policies and archive samples for accreditation purposes. Respond to queries from staff, students and external partners regarding academic operations processes, referring more complex queries to Senior Admin Assistants or Academic Operations Team Managers, as appropriate. Provide secretarial and administrative support to RAS management. Undertake other tasks related to academic operations as required by their assigned Team Manager, Team Leader, the Academic Operations Manager, or the Head of Academic Operations. Education, Qualifications & Experience These are the criteria on which the short-listing and recruitment selection will be based. Essential Effective team working skills. Educated to SCQF Level 5 or similar (see link for details) or equivalent experience. Experience of working within a similar environment as outlined above. Competent in the use of relevant IT packages, including a sound knowledge of Microsoft Office applications. Excellent verbal and written English communication and interpersonal skills. Demonstrable professional and proactive approach. Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment. Demonstrable provision of excellent customer service. Desirable Educated to SCQF Level 6 or equivalent qualification. Experience of working in an administrative role in higher education. Knowledge of Banner Student Records system. Experience working with multi-location teams. Competencies, Tasks and Responsibilities The tasks and responsibilities listed under the following Competency Headings form part of all administrative roles in the University at this level and it is expected that the role-holder will perform them to at least an effective standard at all times. Teamwork Participate in and contribute to the general support across the team Cover for other colleagues within the immediate team. To liaise with other professional service colleagues in support for, and assistance with, specific aspects of the role. Cover for other colleagues within the immediate team. Service Excellence Create a positive image of the University by being responsive, prompt and courteous when responding to requests or enquiries from customers. Produce standard and ad hoc reports as requested. Enter and maintain records and data into the appropriate university system (e.g. Banner Student, Student Information Desk, or Banner Workflow). Liaise with internal and external teams, committees, bodies etc. to ensure an effective service. Carry out general office duties, e.g. reception/meeting and greeting; sort and organise mail; order stationery; maintain office equipment such as printer, photocopier etc. Keep working area clean and tidy in line with appropriate H&S requirements. Clear and Consistent Communications Maintain confidentiality at all times by following university policies and guidance in managing confidential information and personal data. Write standard communications using templates, understanding what parts of the template to use as appropriate. Record and produce accurate minutes when required. Reply to simple requests for information, routing enquiries where information is not standard/routine. Explaining standard procedures, regulations, operating instructions or course information. Disseminate news and information to relevant customers and colleagues. Planning and Organising Arrange meetings/workshops for internal or external customers, including room and equipment, hospitality and invites to attendees as appropriate. Carry out routine instructions from standard procedures. File, archive and destroy data in line with the University Data Protection & Retention Policy. Provide appropriate admin support for meetings and events. Support Directorate and team processes and procedures by meeting schedules and timetables. Initiative and Problem Solving Act as first point of contact for queries from customers by phone, email, system-generated and in person. React to problems using judgement and past experience to solve routine issues. Use experience and initiative to identify when to pass non-standard issues to line manager. Use experience to suggest solution to new problems to line manager. Decision Making Make day to day decisions in prioritising own workload. Provide advice and guidance, respond to queries and refer more complex queries to more senior members of the team as appropriate. Understand the appropriate tools to use when undertaking day to day tasks. Management Responsibilities There are no management responsibilities within this position but you may be asked to take on management or supervisory duties on occasion as part of your personal development. Citizenship Demonstrate the University Values at all times through performance and behaviour. Participate in ad-hoc duties to support the team/University and for personal development. Support newer or inexperienced colleagues within and outside the University by offering support, help and advice. Positively promote the University internally and externally through positive behaviour and supporting University-wide activities. This job description is intended as a flexible framework which outlines the key general areas of activity in your position. Other activities may be required which are not outlined above but which are appropriate to the position and grade . click apply for full job details

Join OneAdvanced KEY PURPOSE OF THE ROLE You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions. You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers. Using your subject matter expertise and experience, you will ensure that all necessary governance and reporting mechanisms are established and aligned with company standards. You will maintain continuity of good business practices during the contract in-life phase What You Will Do KEY RESPONSIBILITIES Responsibilities will include: Build and maintain strong, long-term client relationships. Ensure regular customer contact through on-site visits. Act as the trusted advisor and liaison between the client and internal teams. Understand client goals and align OneAdvanced services to meet business needs. Proactively monitor account health, usage metrics, and satisfaction levels. Manage client onboarding, renewals, and service escalations. Identify upsell and cross-sell opportunities in coordination with the sales team. Collaborate with internal teams to resolve issues and ensure client expectations are met. Track and report on client engagement, KPIs, XLAs, and service performance. Contract management and development Financial / Commercial Management (including P&L Management and Reporting) Service Level Management Service Delivery Strategy and Development Risk Management Continuous Service Improvement Make decisions critical to customer engagement and success Develop long term strategic customer and OneAdvanced relationships Accountable for all contractual elements pertaining to the customer deliverables KEY ACCOUNTABILITES (THE CORE ACTIVITES, OUTPUTS EXPECTED OF THE ROLE, REGULATORY & LEGAL REQUIREMENTS) Manage the profitability of allocated contracts, analysis of P&L and customer contractual reporting. Identify service improvements coming out of complex operational and organisational problems and measures to improve profitability of account/s. To be fully familiar with the detail of all aspects of the contract, ensuring a thorough understanding of the companies obligations, and that these are delivered against. Understand the resources and costs required, and utilized, in the delivery of the contract. Accountable for the service performance of their customer contracts Contribute to team initiatives and service improvement. Manage efficiency programmes to ensure profitability and contractual obligations expectations are met and improved upon. Be actively involved in SMT Improvement initiatives and leadership priorities. Manage day-to-day relationships with key stakeholders, building strong and productive working relationships. Apply strict change control to all areas of the contract ensuring that specialist support is engaged. Build cohesive working relationships with internal stakeholders to develop cross department and business unit associations. Manage and be responsible for an accurate and up to date Risk Register. Fully understand the customers' business and technical environment and be proactive in aligning OneAdvanced resources to ensure the most cost-efficient delivery model. Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract. Chair regular Service Review Meetings focusing on performance against contract and opportunities to develop the relationship and services with the customer. Where appropriate, produce and maintain a Service Catalogue and Operations Service Manual (Handbook) in relation to the contracted deliverables utilising the expertise of the Service Transition team. Produce and managed the delivery of Service Improvement plans (SIPS) and Continuous Service Improvement (CSI) items. Maintain positivity and a solution focused approach in challenging situations. Role model this behaviour to build team confidence levels. Ensure that all elements of service delivered via partners are covered by contracted terms that are at least equal to the OneAdvanced contracted deliverables. Manage the partner appropriately to ensure their business obligations are met. Any exceptions to be identified as a risk and mitigated as far as practical. Ensure out of scope chargeable revenue information is captured and submitted for invoice at agreed intervals. Identify additional opportunities and either progress directly or work with the Account Director to develop. Support Sales in the re-negotiation of contracts If requested by SMT be involved in the bid for new contracts including (but not limited to) signing off Service Management and commercial elements. Present to potential customers the benefits of the Customer Success practise. Act as a point of escalation for customer issues & co-ordination of resources. Act as first point of reference for penalty claims and manage these to resolution. Manage small in-life projects. Support pre-Sales activity on new services & solutions ensuring alignment to existing services that are provided. Ensure adherence to all OneAdvanced procedures including escalation, complaint, quality, confidentiality, and security policy. What You Will Have KEY CAPABILITIES In-depth understanding of service provided and specialised level of knowledge of service disciplines A minimum of 3 years experience in a SIAM Service Integrator Role ITIL Foundation V3 certificated (V4 preferred) Recognised as a subject matter expert in Service Delivery best practice Demonstrate understanding of Financial contract management Must be able to understand and interpret contractual terms Ability to interpret internal and external business challenges and take decisions independently whilst guided by policies and procedures and departmental leads. Able to identify and resolve complex operational issues whilst cognisant of broader business impacts. High level of commercial competency - able to identify and progress new business opportunities, able to identify risks and mitigate, coordinating the business to do so. Seen as a role model to CSM team members Continuous improvement ethic - ability to identify and implement Service and Commercial improvements using the LEAN CSI model. Significant experience in external client facing roles delivering service. Excellent relationship management skills, must project a professional image at all times Excellent matrix management skills. To ensure all teams delivery to their full potential. Excellent analytical capability Ability to work independently with minimal guidance Ability to plan, run, manage, and accurately record effective meetings Demonstrate understating of the OneAdvanced Vales and the impact they have on the business Live the values of the Major Customer Success Management team charter High level of communication / negotiation and influencing skills with the ability to build relationships with senior internal and external stakeholders. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. . click apply for full job details

Principal: Ms J Schofield Required: As Soon As Possible Facilities Assistant Actual Salary (£25185 - £26403) Level 4 37 Hours Per Week Whole Year The Discovery Academy is seeking to appoint a Facilities Assistant to form part of the Facilities Team. The successful candidate should have proven industry experience of carrying out routine general maintenance with a commitment to a high standard of working and have a good understanding of security issues. The ability to converse at ease with members of the public, including staff and students in accurate spoken English is essential for the post, therefore postholders must be able to fulfil all spoken aspects of the role with confidence through the medium of English. At the heart of everything we do is an unremitting desire for our students to become successful and responsible young people who make a positive contribution to our academy and the wider community. To do this, we need the very best people, who we will support to be outstanding practitioners. Do you want to be a part of this success? If you do, we would love to receive your application. Our Purpose At the Discovery Academy our purpose is that we are committed to "delivering ambitious, high-quality teaching and learning every lesson, every day that overcomes inequality and allows every student to achieve success". As an Academy we have created a culture around our core values of Pride, Respect and Commitment to ensure high expectations, positive relationships, and support for all students. We believe having high expectations of behaviour and attitudes enables teachers to teach and students to develop in a caring, supportive environment. Why Discovery? The Discovery Academy is one of the largest Academies in Stoke-on-Trent. It boasts a £21 million building with world class facilities, including extensive sport and recreation areas. The building design has a faculty-based organisation in which subject areas are co-located to foster collaboration and project-based learning opportunities. There are an extensive range of vocational and academic facilities across the Academy. The Trust The Academy is part of the Alpha Academies Trust which is located in Stoke-on-Trent and consists of two Secondary Schools, four Primary Schools and a Central Team. Alpha Academies Trust has been established to create a network of primary and secondary academies in North Staffordshire. Our purpose is to deliver a first-class education for every child and overcome inequality. This means that we recruit outstanding staff and make their professional development a number one priority. The Benefits of Working for Our Trust The Trust offers a benefits package which includes a good pension scheme with a current employer contribution of 24.2%, discounted gym membership for on-site gyms and a 25% discount at Nuffield Health Stoke Fitness & Wellbeing Gym, free on-site parking, subsidised meals and a Cyclescheme. Annual leave entitlement starts from 28 days, increasing to 33 days after 5 years' service. We also offer an Employee Assistance Programme through Care first including counselling services to ensure that our staff are looked after and supported. Alpha Academies are committed to staff development and all staff are encouraged to be members of the Chartered College of Teaching. This is financed by the Trust and colleagues are encouraged to access their resources and embark upon their qualifications. We're Disability Confident! Alpha Academies Trust is a Disability Confident Employer which means that it has made commitments to the recruitment and continued employment of people with disabilities. Should you require any reasonable adjustments during any point of the application process, please contact our HR/Recruitment Team at to discuss. Our Commitment to Safeguarding The Alpha Academies Trust is committed to safeguarding and promoting the welfare of children and young people and expects all its employees and volunteers to share this commitment. This post is exempt under the Rehabilitation of Offenders Act 1974 and the successful candidate will be subject to an enhanced check by the Disclosure and Barring Service, as well as an online social media check along with other stringent vetting and induction processes. How to Apply We want people who are prepared to make a difference to a child's life and inspire others. We want a community that thrives on Ambition, Respect and Resilience in a culture of belonging. If you have these qualities and want to be part of our team, please come and join us. To apply, visit our website's vacancies page at Click on 'Explore Available Opportunities,' find the vacancy you wish to apply for, and simply click on the 'Apply Now' button at the top of the page, which will direct you to the Alpha Academies Trust vacancy portal. If you're already registered, please log in to submit your application. New users can register using the sign-up option and proceed to submit your application. Should you need any further information regarding your application please contact our Recruitment Team by email at . Visits to our Academy are warmly welcomed, please contact the Academy to arrange a mutually convenient appointment. Closing Date for this Post: Monday 16th March 2026 at 9:00am Interview Date: Week Commencing Monday 23rd March 2026

Posting Type: Hybrid Job Overview The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. The team plays a crucial role in ensuring the success of our accounts by driving product adoption, providing strategic guidance, and fostering strong relationships with our customers. As an EMEA Customer Success Manager you will develop trusted advisor relationships to drive success with our customers across Europe, Middle East and Africa. You will consult with customers to align on ROI opportunities and utilisation blockers. You will coordinate with teams across the business to achieve these goals and create cross organisational clarity on progress, outcomes, and challenges while advocating for shared value. Goals might include introducing and implementing new features, expanding to new geographies or use cases, increasing efficiency with new workflows, orchestrating meaningful multi threaded engagement between the customer and Relativity. Job Description and Requirements Your Role in Action Drive Customer Success Develop trusted advisor relationships with our EMEA accounts to understand their goals and align them with the value proposition of our Relativity suite of products. Consult with each account on return on investment (ROI) opportunities and utilisation blockers, and collaboratively build success plans to ensure their desired outcomes are achieved. Coordinate with cross functional teams to execute the Success Plans, monitor progress, and address any challenges. Conduct Annual Business Reviews to align account and company leadership on achieved and targeted ROI. Create Shared Value Understand the return on investment (ROI) your accounts expect to receive from their Relativity One subscription and, in collaboration with the assigned Account Executive, build Success Plans to ensure this ROI is achieved. Identify and record "Verified Outcomes" (wins) when ROI is confirmed by the account. Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success. Regularly analyse customer usage and account health to mitigate renewal risks, reduce product churn, and identify upsell opportunities. Orchestrate Across Departments Project manage complex plans, such as onboarding new products across geographies. Engage accounts with Relativity subject matter experts and executives to address concerns and build deep, multi threaded engagements. Your Skills 4+ years of customer facing support in the Legal Data Intelligence industry. Expertise managing accounts in a customer facing role. Experience in the software technology sector. Ability to address tactical issues while maintaining a long term strategic vision. Excellent business writing and presentation skills. Strong team player with the ability to thrive in a collaborative environment. Ability to actively listen to customers, identify pain points in their business processes, and provide effective solutions. Benefit Highlights Comprehensive health, dental, and vision plans Parental leave for primary and secondary caregivers Two, week long company breaks per year Additional time off Long term incentive program Training investment program Flexible work arrangements Winter break (office closed from Christmas through New Year's Day) 401k matching Paid parental leave All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Suggested Skills Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention Strategies, Sales, Training Delivery What Relativity Has to Offer Relativity's software helps users organize data and quickly identify key issues during litigation, internal investigations, and compliance projects.

Please note that this role is based in the United Kingdom. To enable us to meet the statutory and regulatory obligations of the United Kingdom immigration system, you must have the appropriate immigration permission needed to work and reside in the United Kingdom for the duration of the employment. This role provides production consultancy across SPT's international unscripted formats, with a primary focus on studio-based gameshow formats. The role ensures creative quality, brand consistency, and strong delivery across global licensees, advising local producers on creative, technical, and budgetary matters while protecting core format elements and enabling local adaptation. A key focus of the role is supporting the global rollout and ongoing international production of the Wheel of Fortune franchise, working closely with US based stakeholders and international partners to ensure consistent execution and long term brand strength. Alongside this, the role supports other Sony owned and third party gameshow formats as required. Working in close partnership with the VP, the role supports international rollouts, complex production challenges, and format development. The role works alongside International Producers and Production Consultants within the International Production Consultancy team to ensure aligned and effective production delivery. What you'll do: Build and maintain deep knowledge of Sony's studio-based gameshow formats, including both in-house and third-party acquired titles. Oversee and support the global rollout and ongoing international production of the Wheel of Fortune franchise, alongside other Sony-owned and third-party studio gameshow formats. Work closely with US-based stakeholders and internal teams across Sales, Finance, Legal, Interactive, and Licensing to ensure production consultancy is aligned with creative, commercial, legal, and brand objectives. Support international rollouts of other SPT unscripted formats, travelling globally as a key production consultant to resolve complex creative, technical, operational, and budgetary challenges. Contribute to the development, refinement, and ongoing evolution of production bibles, studio specifications, and supporting materials, ensuring consistency, quality, and brand protection across markets. Evaluate localised productions against SPT production requirements and brand guidelines, advising on editorial, creative, and technical standards. Work on site with local production teams during international rollouts, providing hands on support to ensure smooth delivery in line with SPT production standards and brand expectations. Partner with Sales and other commercial teams, providing production expertise to support pitches, negotiations, and client relationships. Work collaboratively alongside International Producers and Production Consultants within the International Production Consultancy team, supporting delivery across priority titles and territories. Line manage and develop the Producer, International Formats role, ensuring clear objectives, performance management, and professional development. Attend key tapings and filming of Sony-owned and third party acquired productions to capture knowledge, identify best practices, and prepare formats for international rollout. Represent SPE alongside Sales at client meetings and major international trade shows (e.g. London Screenings, MIPCOM), strengthening new and existing licensee relationships. Maintain close, regular liaison with international broadcasters, production companies, and licensees, ensuring contractual obligations are met and opportunities for growth are maximised. What you have: Typically 12-15+ years' experience as an international production consultant, executive producer, senior producer, or director, with deep expertise in studio based gameshow and entertainment formats. Live studio or live transmission experience is desirable. International experience should extend beyond English speaking territories. Extensive background in multicamera studio environments, shiny floor formats, and large scale live or recorded productions, with proven experience managing production teams through to final delivery. Proven track record delivering high profile international gameshow and entertainment productions, balancing creative quality, technical complexity, budget control, and brand integrity. Demonstrated experience in the development of new entertainment formats and the reboot or refresh of existing formats, with an understanding of the end to end development process, including testing and piloting. Strong editorial judgement, with a solid understanding of compliance, duty of care, and international broadcast regulations. Well regarded within the international television industry, with strong networks across broadcasters, producers, studios, and markets worldwide. Ability to act as a key escalation point for complex creative, production, technical, and budgetary issues. Experienced in working effectively with on screen talent, production teams, creatives, and large studio crews. Strong negotiation and relationship management skills, with the ability to build immediate credibility with senior stakeholders. Experienced in representing formats and production expertise at major international markets, trade shows, and client facing events. Proven people manager with experience supporting and developing high performing, internationally focused production teams. Commercially astute, with a strong understanding of international studio production standards, cost models, and budgeting. Extensive industry experience required; a relevant degree is advantageous but not essential. Proficiency in one or more foreign languages is desirable. Strong proficiency in Microsoft Office suite and standard production tools. Extensive knowledge of international studio production budgeting, reporting, and technical workflows, including multicamera direction, lighting, sound, graphics, and studio or OB infrastructure. How we take care of you: Competitive salary, with annual bonus eligibility. A choice of comprehensive health plan options that fit your lifestyle, including private medical insurance. Rest and recharge during a week off during the winter holidays, in addition to the 25 days of paid annual leave. Participate in extensive learning & development opportunities at all levels, including curated instructor led classes and high impact online resources. Build your community by joining our Employee Business Resource Groups, and/or Sony Pictures Action - our racial equity and inclusion strategy. Access to an employee online store filled with a variety of discounted Sony products. Watch the newest movies and TV shows at our exclusive employee screenings at work. Entitlement to apply for an interest free season ticket loan. Automatic enrolment in the Company's Pension Plan. Free counselling and advisory service. You will be automatically enrolled in the Company's Life Insurance and Group Income Protection Plans, subject to any applicable service requirements. The opportunity to attend various social events in our state of the art offices in Paddington. In addition to the above, we have a range of other optional discounted benefits that are reviewed regularly (e.g., gym memberships, travel insurance, activity passes, car leasing, experience days and many more!) If you require any reasonable adjustments with any part of the recruitment process, including the application or interview process, please contact us at . Please put Reasonable Adjustment Request in the subject line of the email. Sony Pictures does not allow audio recording, video recording or use of AI note taking tools during interviews. Candidates requiring these tools as an accommodation during an interview should submit a reasonable adjustment request at the point they are invited to interview. Sony Pictures Entertainment is committed to equal opportunity in all its employment practices, policies and procedures. No worker or potential worker will therefore receive less favourable treatment due to their race, age, creed, sexual orientation, colour, nationality, ethnic origin, disability, religion, gender, marital status or Trade Union membership (if applicable).

Public Health Wales is seeking an exceptional, visionary public health leader to become our next Director of Health Improvement. This is a rare opportunity to shape national strategy, drive system-wide transformation, and lead large-scale change that improves health and reduces inequalities across Wales. You will lead our innovative, systems-based approach to health improvement-working across government, NHS Wales, local authorities, industry, academia, and the voluntary sector to create the conditions for long-term, sustainable population health gains. As a senior leader within the Health and Wellbeing Directorate, you will set national direction, influence policy, and ensure that evidence, evaluation, and innovation drive our work. You will also lead and develop a high-performing division, ensuring strong governance, accountability, and a culture that reflects our values: Working Together, with Trust and Respect, to Make a Difference. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job As Director of Health Improvement, you will: Provide national leadership for Public Health Wales' systems/settings-based approach to health improvement. Shape long-term strategy to reduce health inequalities and improve population health outcomes. Act as a senior system leader, influencing the Welsh Government, NHS Wales, local authorities, and cross-sector partners. Deputise for the National Director of Health and Wellbeing when required. Lead the development, implementation, and evaluation of multi-agency health improvement programmes. Drive transformational change and quality improvement across the health improvement workforce. Act as Senior Responsible Officer for major national programmes. Lead the Health Improvement Division, including senior consultants and multidisciplinary teams. Oversee budgets, workforce planning, recruitment, performance, and professional development. Support training for Specialty Registrars, practitioners, and primary care professionals. Build capacity across sectors to deliver integrated health improvement strategies. Promote systems thinking and foster strong, effective partnerships. Provide expert advice to national stakeholders including the Chief Medical Officer and Welsh Government. About us We are Public Health Wales - the national public health agency in Wales. Our purpose is 'Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations. Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important. We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing. To find out more about working for us and the benefits we offer please visit For guidance on the application process, please visit Job responsibilities Applications are welcomed from experienced public health specialists who are passionate about improving population health and driving system-wide change. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac. Person Specification Qualifications Inclusion on the UK Public Health(UKPHR)/GMC/GDC Specialist Register. Strong understanding of epidemiology, statistics, health economics, health promotion, and evaluation. Postgraduate qualification or equivalent experience in business or management. Experience Senior national-level public health leadership. Experience as SRO or equivalent for major programmes. Influencing without authority across diverse sectors. Skills Outstanding leadership, strategic thinking, and political acumen. Strong analytical capability using qualitative and quantitative data. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.