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Teleperformance Ltd
Social Mobility Sourcing Manager - Remote
Teleperformance Ltd Coventry, Warwickshire
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
May 01, 2026
Full time
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
Teleperformance Ltd
Social Mobility Sourcing Manager - Remote
Teleperformance Ltd Cardiff, South Glamorgan
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
May 01, 2026
Full time
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
Teleperformance Ltd
Social Mobility Sourcing Manager - Remote
Teleperformance Ltd Leicester, Leicestershire
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
May 01, 2026
Full time
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
Office Angels
Temporary Medical Receptionist - private clinic
Office Angels
Office Angels West End are recruiting for Medical Receptionist for a private clinic based in Marylebone. Location: Marylebone Contract Type: Temporary Working Pattern: Full Time Salary: £16.40 per hour Hours are: on a rota basis Start date: Monday 27th April on an ongoing basis Are you passionate about healthcare and looking for an opportunity to make a real difference? I am seeking a proactive and highly organised Medical Receptionist to join our vibrant team at a newly launched private primary healthcare clinic in the heart of London. If you thrive in a fast-paced environment and are dedicated to providing exceptional patient experiences, we want to hear from you! About Us: Our client is a high-profile private healthcare clinic built on a legacy of excellence. They offer comprehensive services in General practise, Obstetrics, Gynaecology, Paediatrics, Psychiatry, and Psychology. Their mission is to deliver top-notch healthcare while ensuring every patient feels valued and cared for. Position Overview: As the welcoming face of the clinic, you will play a vital role in supporting their medical professionals and enhancing patient experiences. Your responsibilities will include: Front of House & Patient Support Be the first point of contact for patients, addressing inquiries with warmth and professionalism. Ensure a smooth patient flow and contribute to a consistently positive experience. Administration and Coordination Manage clinical diaries, schedule appointments, and coordinate patient visits with precision. draught and send correspondence, reports, and letters to a high professional standard. Maintain accurate and confidential patient records Work closely with clinicians and administrative colleagues to support patient care. Implement streamlined processes to enhance clinic operations. Qualifications: We're looking for someone who brings: Previous experience in a medical administrative role, ideally in a private healthcare setting. A warm, professional communication style to interact effectively with patients and clinicians. Strong organisational skills and the ability to remain calm under pressure. Familiarity with medical terminology and procedures. Proficiency in digital systems, with experience in Semble or similar software being a plus. Why Join Us? Be part of a pioneering clinic that values ethical healthcare delivery. Opportunities for professional growth within a supportive and dynamic team. Competitive salary package, along with holiday pay. Work in a beautiful setting located near the vibrant Marylebone High Street. Ready to Make a Difference? If you are enthusiastic about healthcare and eager to support our clinicians and patients, we would love to hear from you! Application Process: To apply, please send your CV and a cover letter detailing your relevant experience and why you would be a fantastic fit for our team to Join us in providing exceptional healthcare and be a part of something truly special! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2026
Seasonal
Office Angels West End are recruiting for Medical Receptionist for a private clinic based in Marylebone. Location: Marylebone Contract Type: Temporary Working Pattern: Full Time Salary: £16.40 per hour Hours are: on a rota basis Start date: Monday 27th April on an ongoing basis Are you passionate about healthcare and looking for an opportunity to make a real difference? I am seeking a proactive and highly organised Medical Receptionist to join our vibrant team at a newly launched private primary healthcare clinic in the heart of London. If you thrive in a fast-paced environment and are dedicated to providing exceptional patient experiences, we want to hear from you! About Us: Our client is a high-profile private healthcare clinic built on a legacy of excellence. They offer comprehensive services in General practise, Obstetrics, Gynaecology, Paediatrics, Psychiatry, and Psychology. Their mission is to deliver top-notch healthcare while ensuring every patient feels valued and cared for. Position Overview: As the welcoming face of the clinic, you will play a vital role in supporting their medical professionals and enhancing patient experiences. Your responsibilities will include: Front of House & Patient Support Be the first point of contact for patients, addressing inquiries with warmth and professionalism. Ensure a smooth patient flow and contribute to a consistently positive experience. Administration and Coordination Manage clinical diaries, schedule appointments, and coordinate patient visits with precision. draught and send correspondence, reports, and letters to a high professional standard. Maintain accurate and confidential patient records Work closely with clinicians and administrative colleagues to support patient care. Implement streamlined processes to enhance clinic operations. Qualifications: We're looking for someone who brings: Previous experience in a medical administrative role, ideally in a private healthcare setting. A warm, professional communication style to interact effectively with patients and clinicians. Strong organisational skills and the ability to remain calm under pressure. Familiarity with medical terminology and procedures. Proficiency in digital systems, with experience in Semble or similar software being a plus. Why Join Us? Be part of a pioneering clinic that values ethical healthcare delivery. Opportunities for professional growth within a supportive and dynamic team. Competitive salary package, along with holiday pay. Work in a beautiful setting located near the vibrant Marylebone High Street. Ready to Make a Difference? If you are enthusiastic about healthcare and eager to support our clinicians and patients, we would love to hear from you! Application Process: To apply, please send your CV and a cover letter detailing your relevant experience and why you would be a fantastic fit for our team to Join us in providing exceptional healthcare and be a part of something truly special! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Teleperformance Ltd
Employee Relations Specialist - Remote
Teleperformance Ltd Plymouth, Devon
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 01, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
Octopus Energy Limited
Odoo Administrator
Octopus Energy Limited Sheffield, Yorkshire
We can't hire everyone but we can help them shine somewhere brilliant. At Octopus, we're lucky to attract some incredibly talented humans. And while we can't bring every talented person into our team, we can help them land somewhere that's just as mission-driven. That's why we're sharing opportunities from MOPO; a company we've proudly backed through a strategic investment. About MOPO MOPO is on a mission to enable renewable energy access in underserved markets. Already operating in Nigeria, DRC, Sierra Leone and Liberia, their solar power stations distribute energy through proprietary MOPO Batteries managed by a network of local agents. Their model is already powering thousands of homes and small businesses-eliminating fossil fuel use and enabling livelihoods. With backing from Octopus Energy, British International Investment, and Norfund, MOPO is scaling rapidly and is positioned to transform energy access and e-mobility across the continent. What is the role MOPO is looking for a dedicated Odoo Administrator to take ownership of their Odoo ERP system across all subsidiaries. This role is critical in following the upcoming departure of the current system owner, who designed and implemented their Odoo instance and holds a significant amount of configuration and business context knowledge. It is important that a replacement is in place ahead of this transition to ensure continuity and retain institutional knowledge. Odoo sits at the centre of operational delivery across the business - covering stock, African operations, reporting and finance. This role will act as the central point of coordination, support and ongoing development of the system across all Subsidiary Country teams. Key responsibilities System ownership & support Act as the primary owner of the Odoo system across all business units Provide first- and second-line support to country teams using Odoo Troubleshoot issues and ensure smooth day-to-day operation of the platform Coordinate training alongside existing internal subject matter experts (product, finance, warehousing etc) Configuration & continuous improvement Maintain and improve system configuration, workflows, and processes Support rollout of new modules and functionality across the business Identify opportunities to bring additional processes into Odoo over time Ensure consistency and alignment across subsidiaries Data & operational oversight Support and improve data accuracy across the system (e.g. stock, expenses, reporting) Potential ownership of supply chain data completeness, including: In-transit stock Shipment pipeline visibility (in collaboration with Operations colleagues) Support operational reporting and dashboard development for country teams Automation & integration Support process automation (e.g. reporting, alerts, financial analysis) Work alongside the Software Team to integrate Odoo with the wider MOPO data stack Act as liaison with external developers or consultancies where deeper technical work is required Cross-functional coordination Serve as the central Odoo contact point across all subsidiaries (including international teams) Work closely with Operations, Finance, and Logistics stakeholders Escalate complex development or architectural needs to the Software Team for support Team structure & positioning This role sits within Operations, reflecting Odoo's role as a core operational system Accountable for outcomes and line-managed by Operations Supported by the Software Team for: Platform integration Complex development and architecture Skills & experience Essential Strong understanding of ERP systems in an operational environment Experience supporting users across multiple functions (e.g. stock, finance, operations) Ability to manage system configuration and workflows Strong problem-solving skills and attention to detail Desirable 2-4 years' experience working with Odoo specifically (administrator, analyst, or similar role) Experience with supply chain or inventory management systems Experience with reporting, dashboards, and data analysis Exposure to system integrations or working alongside development teams Experience working across multiple countries or distributed teams Working arrangements Full-time, office-based role in Sheffield Collaboration with international teams required
May 01, 2026
Full time
We can't hire everyone but we can help them shine somewhere brilliant. At Octopus, we're lucky to attract some incredibly talented humans. And while we can't bring every talented person into our team, we can help them land somewhere that's just as mission-driven. That's why we're sharing opportunities from MOPO; a company we've proudly backed through a strategic investment. About MOPO MOPO is on a mission to enable renewable energy access in underserved markets. Already operating in Nigeria, DRC, Sierra Leone and Liberia, their solar power stations distribute energy through proprietary MOPO Batteries managed by a network of local agents. Their model is already powering thousands of homes and small businesses-eliminating fossil fuel use and enabling livelihoods. With backing from Octopus Energy, British International Investment, and Norfund, MOPO is scaling rapidly and is positioned to transform energy access and e-mobility across the continent. What is the role MOPO is looking for a dedicated Odoo Administrator to take ownership of their Odoo ERP system across all subsidiaries. This role is critical in following the upcoming departure of the current system owner, who designed and implemented their Odoo instance and holds a significant amount of configuration and business context knowledge. It is important that a replacement is in place ahead of this transition to ensure continuity and retain institutional knowledge. Odoo sits at the centre of operational delivery across the business - covering stock, African operations, reporting and finance. This role will act as the central point of coordination, support and ongoing development of the system across all Subsidiary Country teams. Key responsibilities System ownership & support Act as the primary owner of the Odoo system across all business units Provide first- and second-line support to country teams using Odoo Troubleshoot issues and ensure smooth day-to-day operation of the platform Coordinate training alongside existing internal subject matter experts (product, finance, warehousing etc) Configuration & continuous improvement Maintain and improve system configuration, workflows, and processes Support rollout of new modules and functionality across the business Identify opportunities to bring additional processes into Odoo over time Ensure consistency and alignment across subsidiaries Data & operational oversight Support and improve data accuracy across the system (e.g. stock, expenses, reporting) Potential ownership of supply chain data completeness, including: In-transit stock Shipment pipeline visibility (in collaboration with Operations colleagues) Support operational reporting and dashboard development for country teams Automation & integration Support process automation (e.g. reporting, alerts, financial analysis) Work alongside the Software Team to integrate Odoo with the wider MOPO data stack Act as liaison with external developers or consultancies where deeper technical work is required Cross-functional coordination Serve as the central Odoo contact point across all subsidiaries (including international teams) Work closely with Operations, Finance, and Logistics stakeholders Escalate complex development or architectural needs to the Software Team for support Team structure & positioning This role sits within Operations, reflecting Odoo's role as a core operational system Accountable for outcomes and line-managed by Operations Supported by the Software Team for: Platform integration Complex development and architecture Skills & experience Essential Strong understanding of ERP systems in an operational environment Experience supporting users across multiple functions (e.g. stock, finance, operations) Ability to manage system configuration and workflows Strong problem-solving skills and attention to detail Desirable 2-4 years' experience working with Odoo specifically (administrator, analyst, or similar role) Experience with supply chain or inventory management systems Experience with reporting, dashboards, and data analysis Exposure to system integrations or working alongside development teams Experience working across multiple countries or distributed teams Working arrangements Full-time, office-based role in Sheffield Collaboration with international teams required
Teleperformance Ltd
Employee Relations Specialist - Remote
Teleperformance Ltd Bournemouth, Dorset
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 01, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
Teleperformance Ltd
Employee Relations Specialist - Remote
Teleperformance Ltd Kingston Upon Thames, Surrey
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 01, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
IMPETUS - PEF
Head of Development (maternity cover)
IMPETUS - PEF City Of Westminster, London
About the team The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus's corporate supporters. Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence. You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector's most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role This role is a 12 month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co investment partners and high net worth individuals. Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks. Key responsibilities: New business development Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects Ensure high-quality written and verbal communications with prospective donors Account management and stewardship Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus' work Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed Supports or leads on committees such as Futures or Real estate Represent Impetus externally with professionalism and credibility Cross-team working and organisation contribution Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Ensure consistent standards and best practice across account management and donor stewardship Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience. Contribute insight from prospecting and market scanning to inform proposition development and strategic planning Ensure all activity aligns with Impetus' gift acceptance, due diligence and ethical fundraising policies Champion best practice in prospecting, pipeline management and new business development across the team Build a collaborative, inclusive, high quality team culture aligned with Impetus' values Person specification Essential : A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches Experience operating with senior stakeholders, including trustees, board members and other high-level external partners Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders Highly collaborative, contributing positively to team objectives and cross-organisational priorities Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets Ability to work well under pressure, managing multiple priorities and deadlines effectively A clear commitment to Impetus' mission and values A strong commitment to equality, diversity and inclusion Desirable Experience managing and stewarding multi-year, five- to seven-figure partnerships. Experience line managing and developing fundraisers or relationship managers. Experience working within a charity, foundation, venture philanthropy or intermediary organisation. Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting. Experience supporting or contributing to new business development strategies at a senior level. About Impetus . click apply for full job details
May 01, 2026
Full time
About the team The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus's corporate supporters. Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence. You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. Why work with us? Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change. In the Philanthropy & Partnerships Team, you will: Be part of a high-performing and respected fundraising team Build meaningful, long-term relationships with thoughtful, impact-driven donors Develop your skills across the full fundraising cycle, supported by strong leadership Work on some of the charity sector's most exciting and long-term partnerships See a clear connection between your work and improved outcomes for young people If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you. Harbi Jama, Director of Philanthropy & Partnerships About this role This role is a 12 month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co investment partners and high net worth individuals. Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks. Key responsibilities: New business development Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects Ensure high-quality written and verbal communications with prospective donors Account management and stewardship Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus' work Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed Supports or leads on committees such as Futures or Real estate Represent Impetus externally with professionalism and credibility Cross-team working and organisation contribution Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly. Ensure consistent standards and best practice across account management and donor stewardship Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience. Contribute insight from prospecting and market scanning to inform proposition development and strategic planning Ensure all activity aligns with Impetus' gift acceptance, due diligence and ethical fundraising policies Champion best practice in prospecting, pipeline management and new business development across the team Build a collaborative, inclusive, high quality team culture aligned with Impetus' values Person specification Essential : A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches Experience operating with senior stakeholders, including trustees, board members and other high-level external partners Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders Highly collaborative, contributing positively to team objectives and cross-organisational priorities Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets Ability to work well under pressure, managing multiple priorities and deadlines effectively A clear commitment to Impetus' mission and values A strong commitment to equality, diversity and inclusion Desirable Experience managing and stewarding multi-year, five- to seven-figure partnerships. Experience line managing and developing fundraisers or relationship managers. Experience working within a charity, foundation, venture philanthropy or intermediary organisation. Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting. Experience supporting or contributing to new business development strategies at a senior level. About Impetus . click apply for full job details
City Rooms
Junior Admin Assistant (Accounts)
City Rooms
Junior Admin Assistant (Accounts) Location: Stepney Green, London Salary: £24,000 - £26,000 per annum Vacancy Type: Full Time, Permanent Hours: Monday Friday: 9am 5pm or 10am 6pm The Role We are looking for a detail-oriented, proactive junior admin assistant to join our team. In this vital role, you will be managing the administrative side of within their Accounts team, ensuring up to date, accurate and timely management of various utilities and council tax for tenants. Key Responsibilities Set up and close a high volume of utility accounts for their incoming and outgoing properties, notifying all suppliers promptly, keeping track by keeping good records and dates. Monitor utility accounts to ensure accuracy, reconcile high volume of bills, and address any discrepancies swiftly. Serve as the primary contact for companies and tenants in resolving utility-related queries and issues, sending required reposes, upgrading where necessary. Liaise with London local authorities of tenancy changes to ensure accurate council tax billing. Manage end-to-end handling of claims through the Reposit platform, ensuring timely and accurate submission in line with tenancy agreements. Assess and validate claims by reviewing supporting documentation (check-out reports, invoices, tenancy agreements) to ensure compliance and justification. Communication and query management of tenant inquiries related to utilities and bills. Foster strong relationships with suppliers to resolve issues quickly. You will ensure that all billing operation requirements are managed to ensure timely payment of utility bills, accurate direct debit setups, and system updates. Manage all utility inboxes, maintain accurate administrative records. Maintain and generate regular reports to support strategic company decision-making. Collaboration with other departments, colleagues, teams and suppliers to improve operational efficiency, accuracy, costs. Assist and cover other team members workload and assist with any ad-hoc tasks. Skills and Qualifications Proven experience in administrative roles, dealing with utility management or billing. Strong numerical skills and attention to detail. Excellent communication and customer service skills. Proficient in with various systems; CRM, Excel reporting, Microsoft Office suite, Teams, Workflows. Self-motivated with an ability to multiple tasks and resolve issues efficiently. Benefits Vibrant office environment and fresh fruit on offer daily. Birthday Day off, Wellness Day along, eye test Employee benefits and discounts packages Additional annual leave, and sickness pay accrual with length of service Summer and Winter annual company parties, other activities. To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please do not hesitate to apply.
May 01, 2026
Full time
Junior Admin Assistant (Accounts) Location: Stepney Green, London Salary: £24,000 - £26,000 per annum Vacancy Type: Full Time, Permanent Hours: Monday Friday: 9am 5pm or 10am 6pm The Role We are looking for a detail-oriented, proactive junior admin assistant to join our team. In this vital role, you will be managing the administrative side of within their Accounts team, ensuring up to date, accurate and timely management of various utilities and council tax for tenants. Key Responsibilities Set up and close a high volume of utility accounts for their incoming and outgoing properties, notifying all suppliers promptly, keeping track by keeping good records and dates. Monitor utility accounts to ensure accuracy, reconcile high volume of bills, and address any discrepancies swiftly. Serve as the primary contact for companies and tenants in resolving utility-related queries and issues, sending required reposes, upgrading where necessary. Liaise with London local authorities of tenancy changes to ensure accurate council tax billing. Manage end-to-end handling of claims through the Reposit platform, ensuring timely and accurate submission in line with tenancy agreements. Assess and validate claims by reviewing supporting documentation (check-out reports, invoices, tenancy agreements) to ensure compliance and justification. Communication and query management of tenant inquiries related to utilities and bills. Foster strong relationships with suppliers to resolve issues quickly. You will ensure that all billing operation requirements are managed to ensure timely payment of utility bills, accurate direct debit setups, and system updates. Manage all utility inboxes, maintain accurate administrative records. Maintain and generate regular reports to support strategic company decision-making. Collaboration with other departments, colleagues, teams and suppliers to improve operational efficiency, accuracy, costs. Assist and cover other team members workload and assist with any ad-hoc tasks. Skills and Qualifications Proven experience in administrative roles, dealing with utility management or billing. Strong numerical skills and attention to detail. Excellent communication and customer service skills. Proficient in with various systems; CRM, Excel reporting, Microsoft Office suite, Teams, Workflows. Self-motivated with an ability to multiple tasks and resolve issues efficiently. Benefits Vibrant office environment and fresh fruit on offer daily. Birthday Day off, Wellness Day along, eye test Employee benefits and discounts packages Additional annual leave, and sickness pay accrual with length of service Summer and Winter annual company parties, other activities. To Apply If you feel you are a suitable candidate and would like to work for City Rooms, please do not hesitate to apply.
GUILDHALL SCHOOL OF MUSIC AND DRAMA
Residential Summer Schools Manager
GUILDHALL SCHOOL OF MUSIC AND DRAMA City, London
Guildhall School is a vibrant, international community of musicians, actors and production artists in the heart of the City of London. Ranked as the top conservatoire in the Guardian University Guide music league table, we deliver world class professional training in partnership with outstanding artists, companies and ensembles. Open Programmes is a key strand within the Innovation Department, offering inspiring learning experiences for children, young people and adults across music, drama and production arts. We are looking for an organised, proactive and confident Residential Summer Schools Manager to lead the safe and smooth delivery of our residential programme. This hands on role is central to ensuring high-quality participant experience and the effective running of all residential operations. You will be responsible for planning and coordinating all residential logistics, including but not limited to accommodation, catering, welfare, staffing, safety procedures, scheduling and facilities liaison. During live delivery, you will live onsite at Freemen's School and act as the primary point of contact for participants and staff, ensuring the residential environment is safe, well managed and engaging. You will supervise the Residential Coordinator, Welfare Officer and a team of Residential Assistants, ensuring clear communication, strong safeguarding practices and effective rota coverage. We are looking for someone with significant experience managing residential or pastoral programmes, ideally involving under 18s. You will be a calm and capable problem solver, able to make confident decisions in a fast moving environment, and skilled at building positive relationships with young people, colleagues and partner organisations. Strong organisational ability, excellent communication, and experience handling logistics, welfare concerns and safeguarding requirements are all essential. An enhanced DBS check is required. For more details, please go to . To apply online, please visit Alternatively, please contact (24hr answerphone) quoting reference number OOGS9278. A minicom service for the hearing impaired is available on . Closing date for applications is Monday 4 th May 2026 at 23:59. Interviews will be held during the week beginning 18 th May 2026.
May 01, 2026
Seasonal
Guildhall School is a vibrant, international community of musicians, actors and production artists in the heart of the City of London. Ranked as the top conservatoire in the Guardian University Guide music league table, we deliver world class professional training in partnership with outstanding artists, companies and ensembles. Open Programmes is a key strand within the Innovation Department, offering inspiring learning experiences for children, young people and adults across music, drama and production arts. We are looking for an organised, proactive and confident Residential Summer Schools Manager to lead the safe and smooth delivery of our residential programme. This hands on role is central to ensuring high-quality participant experience and the effective running of all residential operations. You will be responsible for planning and coordinating all residential logistics, including but not limited to accommodation, catering, welfare, staffing, safety procedures, scheduling and facilities liaison. During live delivery, you will live onsite at Freemen's School and act as the primary point of contact for participants and staff, ensuring the residential environment is safe, well managed and engaging. You will supervise the Residential Coordinator, Welfare Officer and a team of Residential Assistants, ensuring clear communication, strong safeguarding practices and effective rota coverage. We are looking for someone with significant experience managing residential or pastoral programmes, ideally involving under 18s. You will be a calm and capable problem solver, able to make confident decisions in a fast moving environment, and skilled at building positive relationships with young people, colleagues and partner organisations. Strong organisational ability, excellent communication, and experience handling logistics, welfare concerns and safeguarding requirements are all essential. An enhanced DBS check is required. For more details, please go to . To apply online, please visit Alternatively, please contact (24hr answerphone) quoting reference number OOGS9278. A minicom service for the hearing impaired is available on . Closing date for applications is Monday 4 th May 2026 at 23:59. Interviews will be held during the week beginning 18 th May 2026.
Aspire People Limited
1:1 SEN Teaching Assistant
Aspire People Limited Bury, Lancashire
1:1 SEN Teaching Assistant - Primary School - BuryLocation: Bury, Greater ManchesterRole: 1:1 SEN Teaching AssistantStart Date: ASAPHours: Monday to Friday, 8:30am - 3:30pmContract: Full-time, Term Time OnlyPay: £90-£110 per day (dependent on experience)Aspire People are excited to recruit an experienced and caring 1:1 SEN Teaching Assistant for a welcoming primary school in Bury. This role offers the opportunity to provide tailored support to a Year 1 pupil with autism and additional needs.As a key part of the pupil's educational journey, you will provide vital support for their academic progress, emotional growth, and classroom integration. If you have the patience and passion to make a positive impact, we want to hear from you!Key Responsibilities:-Deliver 1:1 support throughout the school day-Assist with learning activities and classwork set by the teacher-Promote communication, social skills, and emotional regulation-Support during transitions and maintain classroom routines-Provide personal care support when required-Follow and implement strategies developed by the teacher and SENCO-Track progress and provide feedback to school staff-Foster positive behaviour and active participation in lessons-Ensure safeguarding procedures are adhered to at all timesEssential Requirements:-Level 2 or Level 3 Teaching Assistant qualification-Prior experience in a UK primary school-Experience supporting children with autism and additional needs-Willingness to assist with personal care-Calm, patient, and empathetic approach-Enhanced DBS on the Update Service, or willingness to obtain one-Right to work in the UKDesirable Experience:-Experience in a 1:1 support role-Autism-specific training or experience-Team Teach or behaviour management training-Strong understanding of SEN strategiesWhat the School Offers:-A supportive and welcoming SEN team-An inclusive and friendly school environment-Continuous support from experienced leadership-Long-term opportunity with potential for extension-A fulfilling role where you can truly make a differenceApply Now!If you are a qualified and dedicated Teaching Assistant looking to make a real difference in a child's life, apply today! Natalie at Aspire People will be in touch.Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
May 01, 2026
Contractor
1:1 SEN Teaching Assistant - Primary School - BuryLocation: Bury, Greater ManchesterRole: 1:1 SEN Teaching AssistantStart Date: ASAPHours: Monday to Friday, 8:30am - 3:30pmContract: Full-time, Term Time OnlyPay: £90-£110 per day (dependent on experience)Aspire People are excited to recruit an experienced and caring 1:1 SEN Teaching Assistant for a welcoming primary school in Bury. This role offers the opportunity to provide tailored support to a Year 1 pupil with autism and additional needs.As a key part of the pupil's educational journey, you will provide vital support for their academic progress, emotional growth, and classroom integration. If you have the patience and passion to make a positive impact, we want to hear from you!Key Responsibilities:-Deliver 1:1 support throughout the school day-Assist with learning activities and classwork set by the teacher-Promote communication, social skills, and emotional regulation-Support during transitions and maintain classroom routines-Provide personal care support when required-Follow and implement strategies developed by the teacher and SENCO-Track progress and provide feedback to school staff-Foster positive behaviour and active participation in lessons-Ensure safeguarding procedures are adhered to at all timesEssential Requirements:-Level 2 or Level 3 Teaching Assistant qualification-Prior experience in a UK primary school-Experience supporting children with autism and additional needs-Willingness to assist with personal care-Calm, patient, and empathetic approach-Enhanced DBS on the Update Service, or willingness to obtain one-Right to work in the UKDesirable Experience:-Experience in a 1:1 support role-Autism-specific training or experience-Team Teach or behaviour management training-Strong understanding of SEN strategiesWhat the School Offers:-A supportive and welcoming SEN team-An inclusive and friendly school environment-Continuous support from experienced leadership-Long-term opportunity with potential for extension-A fulfilling role where you can truly make a differenceApply Now!If you are a qualified and dedicated Teaching Assistant looking to make a real difference in a child's life, apply today! Natalie at Aspire People will be in touch.Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Teleperformance Ltd
Employee Relations Specialist - Remote
Teleperformance Ltd Glasgow, Lanarkshire
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 01, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
Teleperformance Ltd
Social Mobility Sourcing Manager - Remote
Teleperformance Ltd Swansea, West Glamorgan
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
May 01, 2026
Full time
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
Octopus Energy Limited
Executive Assistant - 12 Month FTC (Maternity Cover)
Octopus Energy Limited
At , we're on a mission to drive the global green energy revolution - transforming how customers use and think about energy, technology, and sustainability. We believe in doing things differently: with people at the heart of everything we do. That's how we've surged to become the UK's largest energy supplier, serving over 10 million customers globally, serving in over 30 countries and manage a £7+ billion portfolio of renewable energy assets. We're looking for a superstar Executive Assistant to join us for a 12-month maternity cover , supporting C-suite leaders across the business. This role is perfect for experienced Executive Assistant ; naturally organised, quick thinking and loves being that dependable right-hand person who keeps everything (and everyone!) on track. You'll spend most of your time in our London office (around 4 days a week) and you'll need to be super comfortable working in a fast moving, ambiguous environment; no day is the same at Octopus! What you'll do Act as the primary point of contact among executives, employees and clients Extensive calendar management, coordinating meetings across various time zones Arrange travel and accommodation, sometimes at short notice with last minute changes Inbox management, helping monitor and respond to important emails Be a second pair of eyes and ears on the ground - you'll be their right hand person Work alongside the Strategy Team and UK Operations Leadership Team. Helping the teams where possible - e.g. ordering business cards, booking cars and restaurants Organising ad hoc Octopus Energy Group Board meetings and events. This involves interacting with the OEG Board members and their EA's Prepare briefing notes ahead of external meetings and events Provide cross-functional support in e.g. marketing, onboarding, recruitment, and accounting when needed. Provide administrative support for corporate tickets, summit registrations, and event passes Organise team social events, booking venues, and scheduling activities - you'll be an integral part of the team Assist in organising, hosting, and running both internal and external events Meet and greet guests in our London office, being a friendly face for all visitors Coordinate catering and hospitality for client workshops, office visits, and partner meetings Manage and track expense submissions Work alongside the EA team, being a team player and offering support and advice when needed You'll be Calm under pressure Thrive in a fast paced environment, comfortable with ambiguity and autonomy Friendly and approachable, no task is too big or small Able to put yourself in others' shoes Solutions driven; you anticipate needs and remove blockers before they arise Exceptionally organised with efficient time management, with the ability to prioritise effectively Experience with Google Suite is essential for this role to hit the ground running At least 2 years' experience supporting a c-suite executive Why else you'll love it here • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! • Octopus Energy Group is a unique culture . An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the , and we ranked in the . Our Group CEO, Greg has recorded and how we empower our people. We've also been placed in the • Visit our UK perks hub - If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
May 01, 2026
Contractor
At , we're on a mission to drive the global green energy revolution - transforming how customers use and think about energy, technology, and sustainability. We believe in doing things differently: with people at the heart of everything we do. That's how we've surged to become the UK's largest energy supplier, serving over 10 million customers globally, serving in over 30 countries and manage a £7+ billion portfolio of renewable energy assets. We're looking for a superstar Executive Assistant to join us for a 12-month maternity cover , supporting C-suite leaders across the business. This role is perfect for experienced Executive Assistant ; naturally organised, quick thinking and loves being that dependable right-hand person who keeps everything (and everyone!) on track. You'll spend most of your time in our London office (around 4 days a week) and you'll need to be super comfortable working in a fast moving, ambiguous environment; no day is the same at Octopus! What you'll do Act as the primary point of contact among executives, employees and clients Extensive calendar management, coordinating meetings across various time zones Arrange travel and accommodation, sometimes at short notice with last minute changes Inbox management, helping monitor and respond to important emails Be a second pair of eyes and ears on the ground - you'll be their right hand person Work alongside the Strategy Team and UK Operations Leadership Team. Helping the teams where possible - e.g. ordering business cards, booking cars and restaurants Organising ad hoc Octopus Energy Group Board meetings and events. This involves interacting with the OEG Board members and their EA's Prepare briefing notes ahead of external meetings and events Provide cross-functional support in e.g. marketing, onboarding, recruitment, and accounting when needed. Provide administrative support for corporate tickets, summit registrations, and event passes Organise team social events, booking venues, and scheduling activities - you'll be an integral part of the team Assist in organising, hosting, and running both internal and external events Meet and greet guests in our London office, being a friendly face for all visitors Coordinate catering and hospitality for client workshops, office visits, and partner meetings Manage and track expense submissions Work alongside the EA team, being a team player and offering support and advice when needed You'll be Calm under pressure Thrive in a fast paced environment, comfortable with ambiguity and autonomy Friendly and approachable, no task is too big or small Able to put yourself in others' shoes Solutions driven; you anticipate needs and remove blockers before they arise Exceptionally organised with efficient time management, with the ability to prioritise effectively Experience with Google Suite is essential for this role to hit the ground running At least 2 years' experience supporting a c-suite executive Why else you'll love it here • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! • Octopus Energy Group is a unique culture . An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the , and we ranked in the . Our Group CEO, Greg has recorded and how we empower our people. We've also been placed in the • Visit our UK perks hub - If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Teleperformance Ltd
Social Mobility Sourcing Manager - Remote
Teleperformance Ltd Nottingham, Nottinghamshire
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
May 01, 2026
Full time
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
Teleperformance Ltd
Social Mobility Sourcing Manager - Remote
Teleperformance Ltd Liverpool, Merseyside
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
May 01, 2026
Full time
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
Teleperformance Ltd
Social Mobility Sourcing Manager - Remote
Teleperformance Ltd Glasgow, Lanarkshire
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
May 01, 2026
Full time
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
Teleperformance Ltd
Social Mobility Sourcing Manager - Remote
Teleperformance Ltd Bournemouth, Dorset
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
May 01, 2026
Full time
Job Title: Social Mobility Sourcing Manager Department: Recruitment Travel Required : Occasional as required for role Reports to : Director of Recruitment UK Location: UK - Mix of onsite and WAH Contract Type: Permanent Job Summary / Overview The Social Mobility Recruitment Manager is responsible for driving social mobility recruitment and diverse sourcing channels including managing relationships with third-party organizations. This role aims to develop and enhance our social mobility recruitment strategy by managing partnerships, leveraging external programs and government funding and understanding government employability schemes. The ideal candidate will possess strong organizational skills, a passion for social equity, and some experience in account management. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Social Mobility Recruitment: Develop, build and deliver a social mobility sourcing strategy Monitor and evaluate the impact of the social mobility sourcing strategy, making data-driven adjustments as necessary Ensure candidate quality through careful monitoring and cross departmental reviews To be an SME in government funded training and work initiatives Promote fair outcomes for those with barriers to employment Third Party Account Management: Serve as the primary point of contact for third-party recruitment partners. Develop and maintain strong relationships with key stakeholders in third-party organisations. Negotiate contracts and manage agreements with third-party partners to ensure mutual benefits. Monitor the performance of third-party partners and ensure compliance with organisational standards and policies. Strategic Partnerships: Identify and cultivate new partnership opportunities that support social mobility objectives. Work with marketing and communications teams to promote partnership initiatives. Represent the organisation at relevant events, conferences, and meetings. Reporting and Analysis: Prepare regular reports on the progress and impact of social mobility sourcing strategy Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Main Requirements Education: Bachelor's degree in Business Administration, Social Sciences, Public Policy, or a related field preferred. Experience: Minimum of 1 year of experience in either account management, social mobility programs, recruitment sourcing or relevant related areas. Proven track record of managing partnerships and delivering successful sourcing strategies or a solid background in a social mobility setting. Skills and Competencies: Strong project management skills with the ability to manage multiple initiatives simultaneously. Excellent communication and interpersonal skills. Ability to analyse data and generate actionable insights. Negotiation skills and experience managing contracts. Knowledge of social mobility issues and best practices. Proficiency in Microsoft Office Suite and CRM software. Personal Attributes: Passion for social equity and community development. Strategic thinker with the ability to see the big picture. Detail-oriented and highly organised. Ability to work independently and as part of a team. Flexibility and adaptability in a fast-paced environment.
Teleperformance Ltd
Employee Relations Specialist - Remote
Teleperformance Ltd Middlesbrough, Yorkshire
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic
May 01, 2026
Full time
Job Title: HR Employee Relations Specialist Department: People Operations/ HR Reports to : Employee Relations Manager Location: Site based, any TP UK location or Work from home Contract Type: Permanent Salary: Up to £34,000.00 depending on experience (based on 40 hours per week) Management Responsibility: None Travel Required : Occasional Our Employee Relations Purpose & Vision: Our HR Employee Relations division is here to help create an organisation where people are truly at its heart, by embedding an ethos of "We acknowledge, we support, we move forward". We achieve this by ensuring our Employee Relations approaches are progressive, challenge the status quo and remove bureaucracy. Providing deep Employee Relations insights and expertise to better inform and educate managers across the business will, at all levels, encourage better and safer decision making and smoother implementation of large-scale change, reducing risk to individuals and to the business. Our principal aim is to solidify HR Employee Relations ("HRER") as a trusted source of expertise in all employee relations matters, working to improve employee experience and reduce business risk. Job Summary / Overview The HR Employee Relations Specialist role will be the primary point of contact in providing best in class expertise and advice for complex cases across all employee relations matters ranging from employee wellbeing & support, to discipline & grievance, to industrial relations & litigation. The HR Employee Relations specialist will, with the mentoring of the ER Manager, also assist and take on responsibility for managing Employment Tribunal claims received from liaising and negotiating with ACAS / LRA to reach resolutions, to drafting employment tribunal responses, helping to prepare legal arguments for employment tribunal proceedings and ensuring all case management deadlines are met, including witness statement collation and bundle of evidence documentation. The successful candidate will provide a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including:grievance, disciplinary, absencemanagement, performance managementand employee wellbeing and support. Main Job Requirements Education and Specific Training: Formal qualification in a HR-related area, or working towards one, such as Certificate in Human Resource Practice, or degree in HR Management, or similar. OR equivalent employee relations experience (which remains current); Membership of CIPD, or similar, is preferable; Up to date employment law knowledge for UK and Northern Ireland, knowledge of Republic of Ireland, (employment legislation and TUPE experience within the Republic of Ireland would be an advantage, but not essential). Work Experience 2 years of recent HR employee relations specialist experience in a contact centre environment, or 3 years of recent HR employee relations specialist experience in another high-paced industry, or 4 years of HR generalist experience in any industry Experience of dealing with ACAS; and employment tribunal claims. Desirable Certifications : Prior mediation training / certified mediator Competencies and Specific Skills: Takes responsibility for own performance Works on own initiative Tactical mindset Compassionate Achievement driven Excellent analytical ability Exceptional attention to detail Excellent communication skills - verbal and written Excellent influencing and negotiation skills Flexibility Resourceful Committed TP brand ambassador Courageous Empathetic Lives and breathes the company values Self-motivated Team player Creative thinker Confident to challenge Advanced levels of resilience and focus Continuous improvement mindset Excellent organisational skills Priority management skills Credible Trustworthy Dependable Courageous Empathetic

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