Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Apr 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Chief Executive Officer - East and North Hertfordshire Teaching NHS Trust The closing date is 24 April 2026 East and North Hertfordshire Teaching NHS Trust is on an ambitious transformation journey to become an outstanding, patient-led organisation, supporting 6,800 staff to deliver high quality, compassionate care. We are seeking a new Chief Executive Officer, accountable to the Chair and Board for the Trust's strategic leadership and performance. The postholder will ensure strong governance, meet all statutory requirements, and lead the organisation to clinical excellence, financial sustainability and outstanding patient care. The role also includes system leadership across the wider health economy, influencing sustainable service delivery at local, regional and national levels. We are looking for an ambitious and credible leader with significant experience in complex acute or specialist settings, a strong track record of operational delivery, and the ability to inspire and lead across a multi site organisation. In return, this is a unique opportunity to shape the future of the Trust and wider health system within a supportive and forward looking organisation. Main duties of the job Key responsibilities will include: Managing the Trust in accordance with its vision and strategic objectives, as a dynamic organisation, having regard to responsibilities and appropriate involvement of all key stakeholders externally and internally. Ensuring patients, staff and the public have the opportunity and are encouraged to participate in decision making and the planning of service delivery and improvement. Ensuring key standards and measures for the Trust are identified, including those related to performance, quality, service, care, audit, workforce, finance and efficiency and ensuring these are monitored and reported appropriately. Ensuring all Board members have the information they need to play a full part in the governance of the Trust and that the Trust Board is regularly appraised of the key risks and mitigating actions necessary to address those risks. Ensuring the Trust has an effective management system which has patient safety, quality and patient experience as paramount, ensuring mechanisms are in place to continuously monitor these issues. Ensuring the Trust meets its legal requirements, statutory duties and responsibilities and those reporting obligations placed by all external regulators and inspectors. Provide visible and engaging leadership behaviours and personal integrity that models the Trust's values. Please refer to the attached candidate pack for further details and the full list of responsibilities. About us East and North Hertfordshire Teaching NHS Trust is on a journey of transformation. It was formed in 2000 following the merger of two former NHS Trusts serving the east and north Hertfordshire areas. It operates across four sites; acute services are offered at the Lister Hospital; specialist cancer services at the Mount Vernon Cancer Centre (MVCC); and non-acute services at Queen Elizabeth II and Hertford County hospital. The Trust underwent an extensive £150m reconfiguration some years ago which centralised all inpatient and complex services at the Lister in Stevenage. The Trust provides a wide range of acute inpatient, outpatient, diagnostic, ambulatory and urgent care services - including an emergency department and maternity care - as well as regional and sub regional services in renal medicine, urology and plastic surgery. Proudly, the Trust is ranked as the highest performing acute trust in the East of England and 19th nationally among all acute and specialist trusts, according to the latest NHS performance league tables. It was also shortlisted for the HSJ Trust of the Year Award. Approximately 6,800 staff are employed by the Trust, dedicated staff to providing high quality, compassionate care to our patients. We also have an active volunteer network of around 350 people. The Trust's annual turnover is approximately £610 million. Job responsibilities Please refer to the attached candidate pack for further information. To arrange an informal discussion or visit, please contact Anita's Executive Assistant. The closing date for applications is 24 April 2026, with the selection and interview process scheduled for the week commencing 1 June 2026. Person Specification Experience A track record of success as a chief executive (or interim) within an acute or specialist care trust. Proven ability to ensure robust assurance and compliance across financial, governance, legal, regulatory and clinical areas. Significant experience of leading transformational service change. Experience of managing complex problems. Experience of increasing staff engagement, particularly through change and adversity. Demonstrable track record of advancing diversity, representation, equity and inclusion, with evidence of sustained inclusive culture change and reduced workforce inequalities. A track record of establishing strong quality and safety governance frameworks which deliver excellent outcomes for patients. Evidence of working on national programmes or contributing to national policy. Evidence of leading or implementing initiatives underpinned by national research and innovation. Track record of applying a commercial mindset and expertise to all elements of trust leadership. Skills, aptitudes and knowledge Demonstrable track record of sound financial and operational leadership, with proactive oversight of financial drivers. Demonstrable track record of operational performance improvement drawing on best practice. High levels of collaborative working with system partners including acute, community, mental health, primary care, local authorities and the voluntary sector. Ability to influence, negotiate and persuade regarding complex or sensitive issues demonstrating sound judgment, and a high degree of political awareness. Inspirational and motivational skills to lead staff with the ability to lead organisational culture change to support transformation and navigate complex change, balancing long term transformation with short term operational pressures. Ability to identify, assess and manage risk proactively personally and through others. Clear understanding of the national and regional strategic and policy landscape, able to appreciate the implications at a trust local level, adjusting organisational plans accordingly. Track record of patient and local community engagement, including in the co design of patient services to improve access, outcomes and/or experience. Sound knowledge of problem solving and improvement methodologies (knowledge of the Virginia Mason methodology or similar would be an advantage). Experience in leveraging digital technology, data quality and analytics to drive decision making, safety and transformation. Personal qualities and attributes Ability to create, enable and inspire the executive team, empowering courageous decision making and team cohesion, particularly in challenging times. An inspiring leader with vision and the ability to communicate ideas and generate action and delivery through others with drive, sound judgement who can deliver change at pace. Ability to plan strategically, tactically and creatively. Ability to take an innovative approach and encourage innovation in others. The ability to gain the respect of clinicians, managers and academics. Highly developed emotional intelligence and self awareness. Proactive, versatile and problem solving approach. Robust and persistent in the pursuit of objectives whilst responding to short term challenges and priorities. Able to build and maintain personal credibility. Able to prioritise and work under pressure, keeping calm and instilling calm in others. A personal commitment to ethical standards expected of public sector leaders in the UK. Education and professional qualifications Educated to degree level or equivalent experience. Evidence of continuous personal and professional development. Further professional qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 06, 2026
Full time
Chief Executive Officer - East and North Hertfordshire Teaching NHS Trust The closing date is 24 April 2026 East and North Hertfordshire Teaching NHS Trust is on an ambitious transformation journey to become an outstanding, patient-led organisation, supporting 6,800 staff to deliver high quality, compassionate care. We are seeking a new Chief Executive Officer, accountable to the Chair and Board for the Trust's strategic leadership and performance. The postholder will ensure strong governance, meet all statutory requirements, and lead the organisation to clinical excellence, financial sustainability and outstanding patient care. The role also includes system leadership across the wider health economy, influencing sustainable service delivery at local, regional and national levels. We are looking for an ambitious and credible leader with significant experience in complex acute or specialist settings, a strong track record of operational delivery, and the ability to inspire and lead across a multi site organisation. In return, this is a unique opportunity to shape the future of the Trust and wider health system within a supportive and forward looking organisation. Main duties of the job Key responsibilities will include: Managing the Trust in accordance with its vision and strategic objectives, as a dynamic organisation, having regard to responsibilities and appropriate involvement of all key stakeholders externally and internally. Ensuring patients, staff and the public have the opportunity and are encouraged to participate in decision making and the planning of service delivery and improvement. Ensuring key standards and measures for the Trust are identified, including those related to performance, quality, service, care, audit, workforce, finance and efficiency and ensuring these are monitored and reported appropriately. Ensuring all Board members have the information they need to play a full part in the governance of the Trust and that the Trust Board is regularly appraised of the key risks and mitigating actions necessary to address those risks. Ensuring the Trust has an effective management system which has patient safety, quality and patient experience as paramount, ensuring mechanisms are in place to continuously monitor these issues. Ensuring the Trust meets its legal requirements, statutory duties and responsibilities and those reporting obligations placed by all external regulators and inspectors. Provide visible and engaging leadership behaviours and personal integrity that models the Trust's values. Please refer to the attached candidate pack for further details and the full list of responsibilities. About us East and North Hertfordshire Teaching NHS Trust is on a journey of transformation. It was formed in 2000 following the merger of two former NHS Trusts serving the east and north Hertfordshire areas. It operates across four sites; acute services are offered at the Lister Hospital; specialist cancer services at the Mount Vernon Cancer Centre (MVCC); and non-acute services at Queen Elizabeth II and Hertford County hospital. The Trust underwent an extensive £150m reconfiguration some years ago which centralised all inpatient and complex services at the Lister in Stevenage. The Trust provides a wide range of acute inpatient, outpatient, diagnostic, ambulatory and urgent care services - including an emergency department and maternity care - as well as regional and sub regional services in renal medicine, urology and plastic surgery. Proudly, the Trust is ranked as the highest performing acute trust in the East of England and 19th nationally among all acute and specialist trusts, according to the latest NHS performance league tables. It was also shortlisted for the HSJ Trust of the Year Award. Approximately 6,800 staff are employed by the Trust, dedicated staff to providing high quality, compassionate care to our patients. We also have an active volunteer network of around 350 people. The Trust's annual turnover is approximately £610 million. Job responsibilities Please refer to the attached candidate pack for further information. To arrange an informal discussion or visit, please contact Anita's Executive Assistant. The closing date for applications is 24 April 2026, with the selection and interview process scheduled for the week commencing 1 June 2026. Person Specification Experience A track record of success as a chief executive (or interim) within an acute or specialist care trust. Proven ability to ensure robust assurance and compliance across financial, governance, legal, regulatory and clinical areas. Significant experience of leading transformational service change. Experience of managing complex problems. Experience of increasing staff engagement, particularly through change and adversity. Demonstrable track record of advancing diversity, representation, equity and inclusion, with evidence of sustained inclusive culture change and reduced workforce inequalities. A track record of establishing strong quality and safety governance frameworks which deliver excellent outcomes for patients. Evidence of working on national programmes or contributing to national policy. Evidence of leading or implementing initiatives underpinned by national research and innovation. Track record of applying a commercial mindset and expertise to all elements of trust leadership. Skills, aptitudes and knowledge Demonstrable track record of sound financial and operational leadership, with proactive oversight of financial drivers. Demonstrable track record of operational performance improvement drawing on best practice. High levels of collaborative working with system partners including acute, community, mental health, primary care, local authorities and the voluntary sector. Ability to influence, negotiate and persuade regarding complex or sensitive issues demonstrating sound judgment, and a high degree of political awareness. Inspirational and motivational skills to lead staff with the ability to lead organisational culture change to support transformation and navigate complex change, balancing long term transformation with short term operational pressures. Ability to identify, assess and manage risk proactively personally and through others. Clear understanding of the national and regional strategic and policy landscape, able to appreciate the implications at a trust local level, adjusting organisational plans accordingly. Track record of patient and local community engagement, including in the co design of patient services to improve access, outcomes and/or experience. Sound knowledge of problem solving and improvement methodologies (knowledge of the Virginia Mason methodology or similar would be an advantage). Experience in leveraging digital technology, data quality and analytics to drive decision making, safety and transformation. Personal qualities and attributes Ability to create, enable and inspire the executive team, empowering courageous decision making and team cohesion, particularly in challenging times. An inspiring leader with vision and the ability to communicate ideas and generate action and delivery through others with drive, sound judgement who can deliver change at pace. Ability to plan strategically, tactically and creatively. Ability to take an innovative approach and encourage innovation in others. The ability to gain the respect of clinicians, managers and academics. Highly developed emotional intelligence and self awareness. Proactive, versatile and problem solving approach. Robust and persistent in the pursuit of objectives whilst responding to short term challenges and priorities. Able to build and maintain personal credibility. Able to prioritise and work under pressure, keeping calm and instilling calm in others. A personal commitment to ethical standards expected of public sector leaders in the UK. Education and professional qualifications Educated to degree level or equivalent experience. Evidence of continuous personal and professional development. Further professional qualification. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Benefits Bonus based on performance Competitive salary Employee discounts Flexible schedule Paid time off Position: General Manager We are seeking a dedicated General Manager to lead this new venture and embark on a highly rewarding career. If you have strong leadership skills, a commitment to personal growth and development, and are dedicated to maintaining high standards, we want you to lead our team! At Prime Car Wash, we strive to create an environment that fosters personal and professional growth for our employees at every level. To build that culture, we need strong leaders at the top. We can teach you the car wash operations, but natural leadership skills are developed from within! Salary Range: $70,000 - $85,000 based on experience plus profit sharing. As the General Manager of Prime Car Wash's new location, you will play a pivotal role in overseeing all aspects of the car wash's functions and operations. Your primary focus will be on building sales, nurturing customer relationships, and ensuring the development of your team. Key Emphases Strong Leadership: Be a leader with a passion for developing others and collaborating with your team to maintain Prime's commitment to delivering a top-notch quality experience and speed of service, creating maximum customer satisfaction. Personal Development: Take pride in fostering the personal development of your team members. Guiding them to better themselves will enhance the overall strength of your team and create a culture of pride in the work they are doing. High Standards: Uphold a commitment to excellence, setting a high standard for your location from operational efficiency, sales performance, and employee management. Responsibilities Participate in a 3-week GM training program at the corporate locations to ensure comprehensive knowledge and alignment with company standards. Build and train a team from the ground up for the new location. Recruit, hire, train, and coach new employees for continuous improvement. Manage day-to-day operations and equipment functions of the car wash facility. Deliver strong hospitality and customer service skills to guests and members. Demonstrate knowledge and ability to perform all positions at Prime Car Wash, including sales, labor, and detailing. Oversee the ordering of wash chemicals, supplies, and products. Operate a complex POS system and other wash-related computer programs. Required Qualities Pride, Respect, Integrity, Maturity, and Experience are the PRIME core values. As the leader of your location, these qualities are necessary. Commitment and persistence to a higher standard for your team and personal development. A collaborator who can earn and hold the respect of your team as their leader. Excellent customer service skills. Initiative-taking with superior organizational and multi-tasking skills. Ability to attract and retain employees. Flexibility to work various hours and in different conditions. (Hours of operation are 8AM-8PM daily, 8AM-7PM during DST) The work schedule will predominantly be Tuesday to Saturday, 7:00AM - 4:00PM. Flexibility and a team mentality are paramount. Compensation, Benefits & Qualifications Salary range: $70,000-$80,000 annually based on experience and qualifications plus profit sharing. PTO: 3 Weeks Unlimited use of the car wash facility for self and immediate family. 3-5 years of proven success in managing day-to-day operations in a fast-paced manager position overseeing 20+ employees. Knowledge of car wash and detailing skills are advantageous but not required. Take the first step towards an enriching career at Prime Car Wash, where your leadership skills will thrive and your commitment to personal and team growth will be celebrated. Apply today!
Apr 06, 2026
Full time
Benefits Bonus based on performance Competitive salary Employee discounts Flexible schedule Paid time off Position: General Manager We are seeking a dedicated General Manager to lead this new venture and embark on a highly rewarding career. If you have strong leadership skills, a commitment to personal growth and development, and are dedicated to maintaining high standards, we want you to lead our team! At Prime Car Wash, we strive to create an environment that fosters personal and professional growth for our employees at every level. To build that culture, we need strong leaders at the top. We can teach you the car wash operations, but natural leadership skills are developed from within! Salary Range: $70,000 - $85,000 based on experience plus profit sharing. As the General Manager of Prime Car Wash's new location, you will play a pivotal role in overseeing all aspects of the car wash's functions and operations. Your primary focus will be on building sales, nurturing customer relationships, and ensuring the development of your team. Key Emphases Strong Leadership: Be a leader with a passion for developing others and collaborating with your team to maintain Prime's commitment to delivering a top-notch quality experience and speed of service, creating maximum customer satisfaction. Personal Development: Take pride in fostering the personal development of your team members. Guiding them to better themselves will enhance the overall strength of your team and create a culture of pride in the work they are doing. High Standards: Uphold a commitment to excellence, setting a high standard for your location from operational efficiency, sales performance, and employee management. Responsibilities Participate in a 3-week GM training program at the corporate locations to ensure comprehensive knowledge and alignment with company standards. Build and train a team from the ground up for the new location. Recruit, hire, train, and coach new employees for continuous improvement. Manage day-to-day operations and equipment functions of the car wash facility. Deliver strong hospitality and customer service skills to guests and members. Demonstrate knowledge and ability to perform all positions at Prime Car Wash, including sales, labor, and detailing. Oversee the ordering of wash chemicals, supplies, and products. Operate a complex POS system and other wash-related computer programs. Required Qualities Pride, Respect, Integrity, Maturity, and Experience are the PRIME core values. As the leader of your location, these qualities are necessary. Commitment and persistence to a higher standard for your team and personal development. A collaborator who can earn and hold the respect of your team as their leader. Excellent customer service skills. Initiative-taking with superior organizational and multi-tasking skills. Ability to attract and retain employees. Flexibility to work various hours and in different conditions. (Hours of operation are 8AM-8PM daily, 8AM-7PM during DST) The work schedule will predominantly be Tuesday to Saturday, 7:00AM - 4:00PM. Flexibility and a team mentality are paramount. Compensation, Benefits & Qualifications Salary range: $70,000-$80,000 annually based on experience and qualifications plus profit sharing. PTO: 3 Weeks Unlimited use of the car wash facility for self and immediate family. 3-5 years of proven success in managing day-to-day operations in a fast-paced manager position overseeing 20+ employees. Knowledge of car wash and detailing skills are advantageous but not required. Take the first step towards an enriching career at Prime Car Wash, where your leadership skills will thrive and your commitment to personal and team growth will be celebrated. Apply today!
Director - Identity Access Management - Cyber 1 Location: London Other locations: Primary Location Only Date: Apr 1, 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Director - Identity Access Management (IAM) - Financial Services (FS) - UK - London You are required to be onsite 3 times per week in our Canary Wharf office, London Want to be part of an already market leading Cyber Practice? EY are looking for an IAM Cyber Director to help drive and shape the next wave in our development. Are you up for the challenge? Cyber security and its related challenges are a rapidly growing field. As such, the opportunities for careers in cyber security are also growing. Securing an organisation against cyber threats is a business priority to enable growth and successful digital transformation and we are at the heart of many of these conversations and projects.EY is rapidly expanding its cyber security consulting practice to further support these exiting opportunities The financial services industry is currently undergoing a period of unparalleled change. Since the financial crisis, banks and financial institutions have been subjected to more stringent regulations, increased supervision and overall global economic instability. These changes have not come without a cost and has made these institutions re-evaluate the way they have been doing business traditionally. Moreover, the proliferation of technological advances including disruptive technologies and digital are compounding the pressures of maintaining competitiveness, being adaptable and increasing profit margins. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity At Director level, a large proportion of your time will be meeting with senior stakeholders of leading UK businesses (70%). You'll also be responsible for managing teams and delivering high quality work (30%). You will need to proactively identify opportunities, build strong relationships with clients and become their trusted advisor through the delivery of high quality cyber programmes. You will help clients with vary levels of cyber maturity through their entire journey, from assessing and advising, to designing and building transformation programmes and specific security solutions, to implementing and also managing security solutions, often alongside selected market leading vendors. EY is seeking highly experienced team members who can review, design and deliver Cyber Identity and Access Management (IAM) services, have built a market presence and strong network of clients, and have proven track record of selling and delivering large complex projects in Financial Services (FS). You will take a leadership position in driving EY's cyber security and IAM capabilities. You will also take a supporting role in building out EYs IAM cyber services, working with alliance partners and advising clients on current market trends. The role will see you providing specialist advice as part of large multi-discipline EY engagement teams working on the likes of cyber transformation and migration, leading specific security engagements advising on the adoption of secure architecture blueprints, secure software engineering practices, or optimising cyber defence operations. You will work with colleagues in the UK and globally to develop new and innovative IAM security solutions and specific industry propositions that solve client problems/issues and integrate with their overall IT delivery and support strategy. You will also have opportunities to work across multiple aspects of Cyber, Technology and business solutions. Your key responsibilities Your responsibilities will include but are not limited to: Own and drive the IAM proposition, go to market initiatives and client and vendor relationship. Achieve personal sales, revenue and chargeability targets while supporting the team's targets. Demostrate business acumen, ability to convert a hot topic into a sale and support Partners in the day to day activities. Lead a portfolio of IAM engagements with our clients, responsible for overall quality of deliverables, engagements including meeting time and budget targets. Work with prospective clients to agree, scope and plan the delivery phase of engagements. Lead our relationships with IAM alliance partners to drive collaboration and sales opportunities. Lead the enhancement and development of an IAM strategy for the FS sector by working in collaboration with the leadership of the FS cyber security business, IAM capability and our alliance partners. Develop team members by sharing knowledge, mentoring and coaching them and leading by example. Skills and attributes for success Commercially aware and with industry relationships that will enable achievement of revenue in the region of £2million+. Be a good communicator with the ability to contribute assuredly to IAM business and technical security discussions with peers. Be a team player who is not only looking to enhance their own career but recognises the value of teamwork, facilitating and encouraging collaboration amongst team members, and is capable of motivating teams to maximise performance. Take a practical approach to solving issues and gaining client agreement. Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions. Be confident and effective in recognising and managing potential issues during client assignments. Structure and manage projects which meet client expectations and mitigate any risks or issues. To qualify for the role you must have: Exposure across one or more of the following: Prior Director level experience leading client engagements and meeting sales objectives. Big 4 background or comparable consulting/advisory experience or working in C-suite CIO/CISO positions who have prior consulting experience with experience of business development across leading UK organisations. Identity Governance, Access Management, Privileged Access Management, Consumer Identity, and Cloud Identity. Worked with one or more of the following IAM technologies: Saviynt, Clear Skye, SailPoint, CyberArk, Entra, OneIdentity, BeyondTrust, Okta, Ping, ForgeRock. Project management experience on IAM solution deployments (waterfall and/or agile). IAM controls governance frameworks over processes, controls, organisation and infrastructure. Ideally, you'll also have IAM business analysis experience. IAM assessment, strategy and roadmap development experience. Design experience for IAM solutions on client transformations. Key sector experience in Financial Services (Banking, Payments, Insurance, Wealth and Asset Management, Financial Market Infrastructure). Experience managing and coaching others in the development and delivery of complex client solutions and/or proposition development. What we look for Core consulting skills: Advanced data and evidence management, client management on remediation programmes, driving innovation and continuous improvement. Technical skills: Strong technical insight, practical knowledge and specialist capability. Market/Sector knowledge: Demonstrable market/sector expertise in your field. Versatility: Proven ability to adapt and learn in an innovative environment. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy . click apply for full job details
Apr 06, 2026
Full time
Director - Identity Access Management - Cyber 1 Location: London Other locations: Primary Location Only Date: Apr 1, 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Director - Identity Access Management (IAM) - Financial Services (FS) - UK - London You are required to be onsite 3 times per week in our Canary Wharf office, London Want to be part of an already market leading Cyber Practice? EY are looking for an IAM Cyber Director to help drive and shape the next wave in our development. Are you up for the challenge? Cyber security and its related challenges are a rapidly growing field. As such, the opportunities for careers in cyber security are also growing. Securing an organisation against cyber threats is a business priority to enable growth and successful digital transformation and we are at the heart of many of these conversations and projects.EY is rapidly expanding its cyber security consulting practice to further support these exiting opportunities The financial services industry is currently undergoing a period of unparalleled change. Since the financial crisis, banks and financial institutions have been subjected to more stringent regulations, increased supervision and overall global economic instability. These changes have not come without a cost and has made these institutions re-evaluate the way they have been doing business traditionally. Moreover, the proliferation of technological advances including disruptive technologies and digital are compounding the pressures of maintaining competitiveness, being adaptable and increasing profit margins. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity At Director level, a large proportion of your time will be meeting with senior stakeholders of leading UK businesses (70%). You'll also be responsible for managing teams and delivering high quality work (30%). You will need to proactively identify opportunities, build strong relationships with clients and become their trusted advisor through the delivery of high quality cyber programmes. You will help clients with vary levels of cyber maturity through their entire journey, from assessing and advising, to designing and building transformation programmes and specific security solutions, to implementing and also managing security solutions, often alongside selected market leading vendors. EY is seeking highly experienced team members who can review, design and deliver Cyber Identity and Access Management (IAM) services, have built a market presence and strong network of clients, and have proven track record of selling and delivering large complex projects in Financial Services (FS). You will take a leadership position in driving EY's cyber security and IAM capabilities. You will also take a supporting role in building out EYs IAM cyber services, working with alliance partners and advising clients on current market trends. The role will see you providing specialist advice as part of large multi-discipline EY engagement teams working on the likes of cyber transformation and migration, leading specific security engagements advising on the adoption of secure architecture blueprints, secure software engineering practices, or optimising cyber defence operations. You will work with colleagues in the UK and globally to develop new and innovative IAM security solutions and specific industry propositions that solve client problems/issues and integrate with their overall IT delivery and support strategy. You will also have opportunities to work across multiple aspects of Cyber, Technology and business solutions. Your key responsibilities Your responsibilities will include but are not limited to: Own and drive the IAM proposition, go to market initiatives and client and vendor relationship. Achieve personal sales, revenue and chargeability targets while supporting the team's targets. Demostrate business acumen, ability to convert a hot topic into a sale and support Partners in the day to day activities. Lead a portfolio of IAM engagements with our clients, responsible for overall quality of deliverables, engagements including meeting time and budget targets. Work with prospective clients to agree, scope and plan the delivery phase of engagements. Lead our relationships with IAM alliance partners to drive collaboration and sales opportunities. Lead the enhancement and development of an IAM strategy for the FS sector by working in collaboration with the leadership of the FS cyber security business, IAM capability and our alliance partners. Develop team members by sharing knowledge, mentoring and coaching them and leading by example. Skills and attributes for success Commercially aware and with industry relationships that will enable achievement of revenue in the region of £2million+. Be a good communicator with the ability to contribute assuredly to IAM business and technical security discussions with peers. Be a team player who is not only looking to enhance their own career but recognises the value of teamwork, facilitating and encouraging collaboration amongst team members, and is capable of motivating teams to maximise performance. Take a practical approach to solving issues and gaining client agreement. Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions. Be confident and effective in recognising and managing potential issues during client assignments. Structure and manage projects which meet client expectations and mitigate any risks or issues. To qualify for the role you must have: Exposure across one or more of the following: Prior Director level experience leading client engagements and meeting sales objectives. Big 4 background or comparable consulting/advisory experience or working in C-suite CIO/CISO positions who have prior consulting experience with experience of business development across leading UK organisations. Identity Governance, Access Management, Privileged Access Management, Consumer Identity, and Cloud Identity. Worked with one or more of the following IAM technologies: Saviynt, Clear Skye, SailPoint, CyberArk, Entra, OneIdentity, BeyondTrust, Okta, Ping, ForgeRock. Project management experience on IAM solution deployments (waterfall and/or agile). IAM controls governance frameworks over processes, controls, organisation and infrastructure. Ideally, you'll also have IAM business analysis experience. IAM assessment, strategy and roadmap development experience. Design experience for IAM solutions on client transformations. Key sector experience in Financial Services (Banking, Payments, Insurance, Wealth and Asset Management, Financial Market Infrastructure). Experience managing and coaching others in the development and delivery of complex client solutions and/or proposition development. What we look for Core consulting skills: Advanced data and evidence management, client management on remediation programmes, driving innovation and continuous improvement. Technical skills: Strong technical insight, practical knowledge and specialist capability. Market/Sector knowledge: Demonstrable market/sector expertise in your field. Versatility: Proven ability to adapt and learn in an innovative environment. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy . click apply for full job details
Organisational Development Administration Apprentice Do you want to start a career in Business Administration? Take your first step into a career in Business Administration with an exciting opportunity at Betsi Cadwaladr University Health Board, working in partnership with a College of Further Education. The apprenticeship offers a supportive pathway into Business Administration, helping you gain valuable experience to launch your career. Have good numeracy and literacy skills Have excellent communication skills Be able to use Microsoft Office applications Be willing to learn As an Apprentice, you can expect from us: Full training by: Working alongside experienced staff to support you and help gain the practical skill you need. Learning job specific skills. Training to achieve a Level 2 Business Administration Vocational Qualification within two years of commencement. All of your training will be paid for in full. A great experience of working as part of a team, making a real difference. Eligibility criteria for Government Funded Apprenticeship Schemes (applicable to this post): Individuals who already hold a degree are not eligible to undertake a Level 2 Apprenticeship. Applicants cannot be currently enrolled in any form of formal, government funded education. Applicants must not already hold a Level 2 qualification in Business Administration. Main duties of the job Business Administration Apprentices will work toward the duties outlined in the main Job Description. They will not be expected to carry out the full range of responsibilities until they have received the appropriate training and demonstrated the necessary competence. Understand the role and willingness to learn and develop theoretical knowledge and practical skills. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Job responsibilities For the full outline of the job description and person specification for this Organisational Development Business Administration Apprenticeship post please refer to the Job Description. Qualifications: GCSE Math and English Grade C / 4 or above or equivalent. Willingness to undertake and achieve the Level 2 Business Administration Apprenticeship Framework. Skills and Attributes: Good Communication Skills - verbal and written, with the ability to convey information professionally. Organisational Skills, with the ability to plan and prioritise own workload efficiently. Ability to use technology to undertake the role for example Microsoft office, email. Teams. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Meets all essential criteria as per attached job description/person specification Meets all desirable criteria as per attached job description/person specification Experience Meets all essential criteria as per attached job description/person specification Skills and Attributes Meets all essential criteria as per attached job description/person specification Meets all desirable criteria as per attached job description/person specification Other Meets all essential criteria as per attached job description/person specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Apr 06, 2026
Full time
Organisational Development Administration Apprentice Do you want to start a career in Business Administration? Take your first step into a career in Business Administration with an exciting opportunity at Betsi Cadwaladr University Health Board, working in partnership with a College of Further Education. The apprenticeship offers a supportive pathway into Business Administration, helping you gain valuable experience to launch your career. Have good numeracy and literacy skills Have excellent communication skills Be able to use Microsoft Office applications Be willing to learn As an Apprentice, you can expect from us: Full training by: Working alongside experienced staff to support you and help gain the practical skill you need. Learning job specific skills. Training to achieve a Level 2 Business Administration Vocational Qualification within two years of commencement. All of your training will be paid for in full. A great experience of working as part of a team, making a real difference. Eligibility criteria for Government Funded Apprenticeship Schemes (applicable to this post): Individuals who already hold a degree are not eligible to undertake a Level 2 Apprenticeship. Applicants cannot be currently enrolled in any form of formal, government funded education. Applicants must not already hold a Level 2 qualification in Business Administration. Main duties of the job Business Administration Apprentices will work toward the duties outlined in the main Job Description. They will not be expected to carry out the full range of responsibilities until they have received the appropriate training and demonstrated the necessary competence. Understand the role and willingness to learn and develop theoretical knowledge and practical skills. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Job responsibilities For the full outline of the job description and person specification for this Organisational Development Business Administration Apprenticeship post please refer to the Job Description. Qualifications: GCSE Math and English Grade C / 4 or above or equivalent. Willingness to undertake and achieve the Level 2 Business Administration Apprenticeship Framework. Skills and Attributes: Good Communication Skills - verbal and written, with the ability to convey information professionally. Organisational Skills, with the ability to plan and prioritise own workload efficiently. Ability to use technology to undertake the role for example Microsoft office, email. Teams. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Meets all essential criteria as per attached job description/person specification Meets all desirable criteria as per attached job description/person specification Experience Meets all essential criteria as per attached job description/person specification Skills and Attributes Meets all essential criteria as per attached job description/person specification Meets all desirable criteria as per attached job description/person specification Other Meets all essential criteria as per attached job description/person specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Graduate SEN Teaching Assistant - Psychology Specialist Location: Chorley, Lancashire School: Specialist ASC School (Primary through Secondary) Salary: .89 per day (Dependent on experience) Contract: Full-Time, Term-Time Are you a Psychology Graduate looking to launch your career in Education or Clinical Practice? We are seeking a passionate, resilient, and empathetic Psychology Graduate to join our dedicated team in Chorley . This is a unique opportunity to work within an Outstanding specialist setting, supporting pupils aged 4-19 with Autism Spectrum Condition (ASC) and associated sensory or communication needs. This role is the perfect "stepping stone" for those aspiring to become Educational Psychologists, Speech and Language Therapists, or Clinical Professionals. The Role: Impact & Responsibility As a Graduate SEN TA, you won't just be "helping out"-you will be applying your academic knowledge to real-world behavioural and developmental scenarios. 1:1 Support: Work closely with specific pupils to implement Individual Education Plans (IEPs). Behavioural Support: Use positive reinforcement and de-escalation techniques (Team Teach training provided). Progress Tracking: Monitor emotional regulation and social development, providing feedback to the SENCO. Therapeutic Integration: Assist in delivering Speech & Language and Occupational Therapy interventions. Why This School in Chorley? Comprehensive Age Range: Gain experience across both Primary and Secondary phases. Expert Mentorship: Work alongside experienced SEN practitioners and on-site therapists. Professional Development: Access to accredited training in Autism awareness and PECS (Picture Exchange Communication System). Local Impact: Join a school that is a cornerstone of the Chorley community. Candidate Requirements Education: A degree in Psychology (2:1 or higher preferred). Mindset: A deep interest in neurodiversity and a patient, "child-first" approach. Experience: Previous experience with ASC (voluntary or paid) is a bonus, but a willingness to learn is essential. Reliability: High level of commitment to a consistent routine for our students. How to Apply If you are ready to turn your Psychology degree into a rewarding career in Chorley , we want to hear from you. Apply Now: Interested in ASC support Chorley click apply or contact Christina on (phone number removed) or send your CV to (url removed) .
Apr 06, 2026
Contractor
Graduate SEN Teaching Assistant - Psychology Specialist Location: Chorley, Lancashire School: Specialist ASC School (Primary through Secondary) Salary: .89 per day (Dependent on experience) Contract: Full-Time, Term-Time Are you a Psychology Graduate looking to launch your career in Education or Clinical Practice? We are seeking a passionate, resilient, and empathetic Psychology Graduate to join our dedicated team in Chorley . This is a unique opportunity to work within an Outstanding specialist setting, supporting pupils aged 4-19 with Autism Spectrum Condition (ASC) and associated sensory or communication needs. This role is the perfect "stepping stone" for those aspiring to become Educational Psychologists, Speech and Language Therapists, or Clinical Professionals. The Role: Impact & Responsibility As a Graduate SEN TA, you won't just be "helping out"-you will be applying your academic knowledge to real-world behavioural and developmental scenarios. 1:1 Support: Work closely with specific pupils to implement Individual Education Plans (IEPs). Behavioural Support: Use positive reinforcement and de-escalation techniques (Team Teach training provided). Progress Tracking: Monitor emotional regulation and social development, providing feedback to the SENCO. Therapeutic Integration: Assist in delivering Speech & Language and Occupational Therapy interventions. Why This School in Chorley? Comprehensive Age Range: Gain experience across both Primary and Secondary phases. Expert Mentorship: Work alongside experienced SEN practitioners and on-site therapists. Professional Development: Access to accredited training in Autism awareness and PECS (Picture Exchange Communication System). Local Impact: Join a school that is a cornerstone of the Chorley community. Candidate Requirements Education: A degree in Psychology (2:1 or higher preferred). Mindset: A deep interest in neurodiversity and a patient, "child-first" approach. Experience: Previous experience with ASC (voluntary or paid) is a bonus, but a willingness to learn is essential. Reliability: High level of commitment to a consistent routine for our students. How to Apply If you are ready to turn your Psychology degree into a rewarding career in Chorley , we want to hear from you. Apply Now: Interested in ASC support Chorley click apply or contact Christina on (phone number removed) or send your CV to (url removed) .
Private Wealth Legal Director Salary: £85,000-£110,000 Work Location: Leeds (Hybrid Working Supported) Join one of the largest Private Wealth teams in Yorkshire as Legal Director and help drive the continued expansion of a practice that's been named National Private Client Team of the Year 2025 and Best Private Client Team at the Yorkshire Legal Awards 2024. Are you a STEP qualified Private Wealth specialist with at least 8 years' experience ready to take on a leadership role with high net worth and ultra-high net worth clients? This exceptional opportunity offers the chance to manage complex, high-value estates whilst leading strategic business development initiatives within an award-winning, nationally recognised team. The Opportunity Our client's Private Wealth team is one of the largest in Yorkshire with an excellent reputation for advising individuals on the most complex private client matters. Following sustained growth and success, they are seeking a Legal Director to help drive their continued expansion in this award-winning practice that combines technical excellence with exceptional client service. Leadership role within one of Yorkshire's largest private wealth teams High-value, complex work with high net worth and ultra-high net worth clients Strategic business development responsibilities and team supervision Cross-border expertise with international structures and complex family arrangements Your Responsibilities Complex caseload management: manage a broad and varied caseload including Wills, succession planning, IHT planning, and Trusts Estate administration: handle Administration of Estates and Lasting Powers of Attorney for high-value, complex matters High net worth advisory: advise high net worth and ultra-high net worth individuals and business owners International structures: manage clients with cross-border issues and complex international structures Complex estates: handle deceased estates that are regularly high value and complex in nature Contentious administration: act as independent administrator of highly contentious estates with complex family dynamics Business development: take responsibility for strategic business development initiatives and client relationship management Team leadership: supervise and mentor team members with complex caseloads and provide technical guidance Learning & development: lead on learning and development initiatives within the team Strategic projects: participate in firm-wide projects and strategic initiatives beyond day to day legal work Essential Requirements Experience & qualifications: Minimum 8 years' relevant experience as a solicitor or legal executive in private wealth STEP qualification essential (alternative qualifications/experience considered in exceptional cases) High net worth client experience working with high and ultra high net worth individuals Technical expertise across lifetime planning, estates, inheritance tax planning, and probate Client management experience managing own clients and cases as a trusted advisor to business owners Team supervision experience successfully supervising team members with complex caseloads Contentious estates experience administering contentious estates and managing complex family dynamics Highly Desirable Cross-border experience with international private client matters Business development capability to generate own work from existing professional connections Regional or national firm experience working for highly regarded practices Key Skills Leadership abilities with proven team supervision and mentoring skills Commercial mindset with strategic business development focus Excellent client relationship management and advisory capabilities Resilience under pressure managing contentious and complex family situations Collaborative approach working autonomously and as part of a team Motivated individual with drive for continued professional excellence Comprehensive Benefits Package Financial Rewards Competitive salary: £85,000 - £110,000 per annum (market rate) Performance-related bonuses and annual salary reviews Comprehensive pension scheme with employer contributions Professional membership fees covered including STEP membership Work-Life Balance Flexible hybrid working: 2-3 days per week from home Flexible working arrangements to suit your lifestyle and client needs Generous annual leave entitlement with additional days for long service Career Development Leadership development opportunities within an expanding practice Comprehensive training programmes and professional development budget Strategic business development involvement and client relationship ownership Firm-wide project participation beyond day to day legal work Mentoring opportunities for junior team members Additional Benefits Private healthcare and dental coverage Life assurance and income protection Employee assistance programme for wellbeing support Social clubs and committees reflecting personal interests and passions Networking opportunities with high net worth client base Professional development including conference attendance and industry events About Our Client Our client is a prestigious full-service law firm with over 300 employees, home to one of the largest Private Wealth teams in Yorkshire. The team has an excellent reputation for advising individuals and has been recognised as the Best Private Client Team at the Yorkshire Legal Awards 2024 and named National Private Client Team of the Year at the Modern Law Private Client Awards 2025. They are ranked Tier 2 in Legal 500 and Band 2 in Chambers UK, with particular expertise in cross-border matters and complex family arrangements. Award-winning team: National Private Client Team of the Year 2025 (Modern Law Awards) Regional recognition: Best Private Client Team (Yorkshire Legal Awards 2024) Market rankings: Tier 2 Legal 500 and Band 2 Chambers UK Team size: One of the largest private wealth teams in Yorkshire Specialisation: Expertise in cross-border matters and complex family arrangements Client base: High net worth and ultra-high net worth individuals and business owners Collaborative approach: Close working relationships with Corporate team for business succession Location & Working Arrangements Primary Location: Leeds city centre (modern, well-equipped offices) Working Pattern: Hybrid model with 2-3 days per week working from home Client Interaction: Regular high level client meetings and relationship management Travel: Occasional client visits and cross-border work as required Ready to Lead Yorkshire's Premier Private Wealth Team? This is your opportunity to join one of Yorkshire's largest and most successful Private Wealth teams as Legal Director, working with high net worth clients whilst driving strategic business development and team leadership initiatives. Don't miss this exceptional opportunity to advance your private client career to the next level. Apply today or contact Lee for a confidential discussion about how this leadership role could accelerate your professional development. Contact Details Lee Hawthorne Finch People and Talent Director All applications will be treated in the strictest confidence. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of age, gender, ethnicity, sexual orientation, faith or disability.
Apr 06, 2026
Full time
Private Wealth Legal Director Salary: £85,000-£110,000 Work Location: Leeds (Hybrid Working Supported) Join one of the largest Private Wealth teams in Yorkshire as Legal Director and help drive the continued expansion of a practice that's been named National Private Client Team of the Year 2025 and Best Private Client Team at the Yorkshire Legal Awards 2024. Are you a STEP qualified Private Wealth specialist with at least 8 years' experience ready to take on a leadership role with high net worth and ultra-high net worth clients? This exceptional opportunity offers the chance to manage complex, high-value estates whilst leading strategic business development initiatives within an award-winning, nationally recognised team. The Opportunity Our client's Private Wealth team is one of the largest in Yorkshire with an excellent reputation for advising individuals on the most complex private client matters. Following sustained growth and success, they are seeking a Legal Director to help drive their continued expansion in this award-winning practice that combines technical excellence with exceptional client service. Leadership role within one of Yorkshire's largest private wealth teams High-value, complex work with high net worth and ultra-high net worth clients Strategic business development responsibilities and team supervision Cross-border expertise with international structures and complex family arrangements Your Responsibilities Complex caseload management: manage a broad and varied caseload including Wills, succession planning, IHT planning, and Trusts Estate administration: handle Administration of Estates and Lasting Powers of Attorney for high-value, complex matters High net worth advisory: advise high net worth and ultra-high net worth individuals and business owners International structures: manage clients with cross-border issues and complex international structures Complex estates: handle deceased estates that are regularly high value and complex in nature Contentious administration: act as independent administrator of highly contentious estates with complex family dynamics Business development: take responsibility for strategic business development initiatives and client relationship management Team leadership: supervise and mentor team members with complex caseloads and provide technical guidance Learning & development: lead on learning and development initiatives within the team Strategic projects: participate in firm-wide projects and strategic initiatives beyond day to day legal work Essential Requirements Experience & qualifications: Minimum 8 years' relevant experience as a solicitor or legal executive in private wealth STEP qualification essential (alternative qualifications/experience considered in exceptional cases) High net worth client experience working with high and ultra high net worth individuals Technical expertise across lifetime planning, estates, inheritance tax planning, and probate Client management experience managing own clients and cases as a trusted advisor to business owners Team supervision experience successfully supervising team members with complex caseloads Contentious estates experience administering contentious estates and managing complex family dynamics Highly Desirable Cross-border experience with international private client matters Business development capability to generate own work from existing professional connections Regional or national firm experience working for highly regarded practices Key Skills Leadership abilities with proven team supervision and mentoring skills Commercial mindset with strategic business development focus Excellent client relationship management and advisory capabilities Resilience under pressure managing contentious and complex family situations Collaborative approach working autonomously and as part of a team Motivated individual with drive for continued professional excellence Comprehensive Benefits Package Financial Rewards Competitive salary: £85,000 - £110,000 per annum (market rate) Performance-related bonuses and annual salary reviews Comprehensive pension scheme with employer contributions Professional membership fees covered including STEP membership Work-Life Balance Flexible hybrid working: 2-3 days per week from home Flexible working arrangements to suit your lifestyle and client needs Generous annual leave entitlement with additional days for long service Career Development Leadership development opportunities within an expanding practice Comprehensive training programmes and professional development budget Strategic business development involvement and client relationship ownership Firm-wide project participation beyond day to day legal work Mentoring opportunities for junior team members Additional Benefits Private healthcare and dental coverage Life assurance and income protection Employee assistance programme for wellbeing support Social clubs and committees reflecting personal interests and passions Networking opportunities with high net worth client base Professional development including conference attendance and industry events About Our Client Our client is a prestigious full-service law firm with over 300 employees, home to one of the largest Private Wealth teams in Yorkshire. The team has an excellent reputation for advising individuals and has been recognised as the Best Private Client Team at the Yorkshire Legal Awards 2024 and named National Private Client Team of the Year at the Modern Law Private Client Awards 2025. They are ranked Tier 2 in Legal 500 and Band 2 in Chambers UK, with particular expertise in cross-border matters and complex family arrangements. Award-winning team: National Private Client Team of the Year 2025 (Modern Law Awards) Regional recognition: Best Private Client Team (Yorkshire Legal Awards 2024) Market rankings: Tier 2 Legal 500 and Band 2 Chambers UK Team size: One of the largest private wealth teams in Yorkshire Specialisation: Expertise in cross-border matters and complex family arrangements Client base: High net worth and ultra-high net worth individuals and business owners Collaborative approach: Close working relationships with Corporate team for business succession Location & Working Arrangements Primary Location: Leeds city centre (modern, well-equipped offices) Working Pattern: Hybrid model with 2-3 days per week working from home Client Interaction: Regular high level client meetings and relationship management Travel: Occasional client visits and cross-border work as required Ready to Lead Yorkshire's Premier Private Wealth Team? This is your opportunity to join one of Yorkshire's largest and most successful Private Wealth teams as Legal Director, working with high net worth clients whilst driving strategic business development and team leadership initiatives. Don't miss this exceptional opportunity to advance your private client career to the next level. Apply today or contact Lee for a confidential discussion about how this leadership role could accelerate your professional development. Contact Details Lee Hawthorne Finch People and Talent Director All applications will be treated in the strictest confidence. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of age, gender, ethnicity, sexual orientation, faith or disability.
Cover Supervisor - Specialist SEMH School Location: Leyland , Lancashire Salary: 100 - 135.89 per day (Direct potential for permanent contract) Working Hours: 08:30 - 15:30, Monday to Friday (Term-time only) Are you a confident leader ready to make a difference in Leyland ? We are seeking a resilient and adaptable Cover Supervisor to join our dedicated team at a leading specialist school in Leyland . This role is unique, as you will be supporting pupils across both Primary and Secondary phases (KS1 - KS4) who have various Social, Emotional, and Mental Health (SEMH) needs. This isn't your average "classroom monitoring" role. You will be the steady hand that ensures learning continues even when the regular teacher is away, providing stability for students who thrive on routine. The Role: What You'll Be Doing As a Cover Supervisor in an SEMH setting, your primary focus is engagement and de-escalation rather than subject-specific lecturing. Lead the Classroom: Deliver pre-set learning across a variety of subjects to classes of 5-8 pupils. Behavioural Management: Utilise therapeutic internal policies to manage challenging behaviours and maintain a calm environment. Adaptability: Switch between Primary Nurture groups and Secondary vocational or academic lessons. Relationship Building: Act as a positive role model, building rapport with students who may have had negative experiences with education. Why Choose This School? Supportive Leadership: You will never be "left on your own"; our high staff-to-pupil ratio ensures help is always seconds away. Professional Growth: Access to specialist training such as Team Teach , Trauma-Informed Practice, and Mental Health First Aid. Community: A Leyland -based school with a reputation for transforming the lives of the most vulnerable young people in Lancashire. Candidate Requirements To be successful in this search for a Cover Supervisor in Leyland , you should possess: Experience: Previous experience working with children or young adults (e.g., Sports Coaching, Youth Work, Teaching Assistant, or Military/Police backgrounds). Resilience: The ability to remain composed and professional when faced with challenging verbal or physical behaviour. Confidence: A strong "classroom presence" and the ability to command respect through empathy and consistency. Education: A degree is preferred, but not essential if you have significant relevant experience. How to Apply If you are a dedicated professional looking for a Cover Supervisor role in Leyland , click Apply Now to submit your CV or contact Christina on (phone number removed) or email (url removed)
Apr 06, 2026
Seasonal
Cover Supervisor - Specialist SEMH School Location: Leyland , Lancashire Salary: 100 - 135.89 per day (Direct potential for permanent contract) Working Hours: 08:30 - 15:30, Monday to Friday (Term-time only) Are you a confident leader ready to make a difference in Leyland ? We are seeking a resilient and adaptable Cover Supervisor to join our dedicated team at a leading specialist school in Leyland . This role is unique, as you will be supporting pupils across both Primary and Secondary phases (KS1 - KS4) who have various Social, Emotional, and Mental Health (SEMH) needs. This isn't your average "classroom monitoring" role. You will be the steady hand that ensures learning continues even when the regular teacher is away, providing stability for students who thrive on routine. The Role: What You'll Be Doing As a Cover Supervisor in an SEMH setting, your primary focus is engagement and de-escalation rather than subject-specific lecturing. Lead the Classroom: Deliver pre-set learning across a variety of subjects to classes of 5-8 pupils. Behavioural Management: Utilise therapeutic internal policies to manage challenging behaviours and maintain a calm environment. Adaptability: Switch between Primary Nurture groups and Secondary vocational or academic lessons. Relationship Building: Act as a positive role model, building rapport with students who may have had negative experiences with education. Why Choose This School? Supportive Leadership: You will never be "left on your own"; our high staff-to-pupil ratio ensures help is always seconds away. Professional Growth: Access to specialist training such as Team Teach , Trauma-Informed Practice, and Mental Health First Aid. Community: A Leyland -based school with a reputation for transforming the lives of the most vulnerable young people in Lancashire. Candidate Requirements To be successful in this search for a Cover Supervisor in Leyland , you should possess: Experience: Previous experience working with children or young adults (e.g., Sports Coaching, Youth Work, Teaching Assistant, or Military/Police backgrounds). Resilience: The ability to remain composed and professional when faced with challenging verbal or physical behaviour. Confidence: A strong "classroom presence" and the ability to command respect through empathy and consistency. Education: A degree is preferred, but not essential if you have significant relevant experience. How to Apply If you are a dedicated professional looking for a Cover Supervisor role in Leyland , click Apply Now to submit your CV or contact Christina on (phone number removed) or email (url removed)
Senior Scientist (New Modalities) - Analytical Science & Technology, Global Product Development, PT&D Location: Macclesfield, UK AstraZeneca is a global, science led, patient centred biopharmaceutical company focusing on discovering, developing, and commercialising prescription medicines for some of the world's most serious diseases. But we're more than a global leading pharma company. At AstraZeneca, we're dedicated to being a Great Place to Work and empowering employees to push the boundaries of science and fuel their entrepreneurial spirit. In Pharmaceutical Technology and Development (PT&D) we are the bridge between brilliant science and innovative medicines that help millions of people. We work across the entire value chain, designing and delivering active ingredients, formulations and devices required to support new medicines - from supplies for use in early toxicology studies and clinical trials to developing the technology to ensure drugs can be scaled up for commercial manufacture. We are looking for a hardworking and motivated Senior Scientist (New Modalities) to join our Analytical Science & Technology (AS&T) team in Macclesfield (UK). In this role, you will get the opportunity to strengthen our capabilities in material science applied to our next generation therapeutics. Your project based scientific experience in soft matter material science, combined with a strong digital mindset and a drive to apply physical chemistry and biophysics to transform new modalities pharmaceutical development, makes you a perfect candidate. You will join a distributed team of material scientists who develop innovative new modalities drug products. These products include peptides, oligonucleotides, siRNA conjugates, biologics, and other complex modalities. They work across parenteral, inhaled, and oral platforms. Your role will be pivotal at the interface of raw materials, drug product processes, and in vivo performance, supporting drug projects from clinical through commercial phases. You will partner closely with formulators, process engineers, analysts, and external collaborators to advance projects from late stage development through to commercialisation. You will operate at the interfaces and strengthen our understanding of how critical material attributes influence process robustness and product performance. You'll combine theory, hands on lab based experimentation with modelling/simulation to uncover and control mechanisms of aggregation, interfacial/surface properties, self assembly, and soft matter/colloidal behaviour to turn insight into robust, scalable designs. Typical accountabilities Lead and deliver material science activities and support drug product projects to ensure delivery to agreed milestones. Define and drive the identification and understanding of critical material attributes (e.g. drug substances, excipients, intermediate drug products) and their impacts on product performance and/or manufacture process robustness, including impact of material variability, drug substance excipient interactions and stability. Design and conduct lab based experimental activities to assess materials risks, probe substance excipient interactions, deliver robust material science plans and define materials controls strategies to support projects. Drive digital first strategies and apply in silico approaches (e.g. molecular modelling, generative models or simulations) to accelerate new modalities formulation decisions and predict critical parameters and their impact on product performance. Represent material science on new modalities projects and collaborate with analysts, formulators, and process engineers at the drug substance-drug product interface to integrate risk based materials strategies into product design to drive innovation, robustness and regulatory readiness. Engage with external partners to extend capability, oversee outsourced work, and support material characterisation and/or method transfer as needed. Author and review technical documentation, including development reports and contributions to regulatory documents. Lead or contribute to the development of AI tools supporting material characterisation methods and/or studies (e.g. enhance stability, reduce aggregation etc.). Required skills & knowledge PhD and/or BSc/MSc with significant industrial experience in a subject area relevant to Soft Matter Colloidal Physics, Material Science, Physical Chemistry, Biophysics or related field. Demonstrated experience of techniques used to investigate material behaviours for large molecules (e.g. oligonucleotides, peptides, biologics or polymers) specifically key physical properties including tunable viscosity, droplets fusion, aggregations, size, interface/surface science and soft matter & colloid characterisation. Demonstrated depth of knowledge in some characterisation techniques such as SEC MALS, DLS, AF4, DSC thermal calorimetry, sub visible particle characterisation, surface tension, fluorescence and rheology. Understanding of how to develop relationships between material attributes, product processing and product performance. Proven ability to lead scientific activities in multi disciplinary teams, prioritise effectively, and deliver to timelines and to a high quality standard. Ability to tackle complex scientific problems and solving collaboratively with a positive outlook. Strong communication skills with the ability to explain complex datasets and challenges clearly to diverse stakeholders. Desirable skills & knowledge Experience of solution and/or lyophilised new modalities drug products and familiarity with their manufacturing processes (e.g. freeze drying, spray drying, materials/device compatibility etc.) Experience of molecular dynamics modelling applied to study primary structure effects on higher order structure to control binding, self assembly, and stability. Familiarity with e.g. PEP FOLD3 and homology modelling for 3D conformation prediction will be an advantage. Familiarity with complementary techniques such as NMR, Raman, fluorescence, SAXS, circular dichroism or nano DSC. Experience with structure informatics for prediction of aggregations. Experience working with outsourced partners (CMOs/CROs), including study oversight, and tech transfer support. Experience contributing to CMC regulatory authoring (e.g. module/sections, responses to questions) and/or supporting regulatory interactions. Evidence of scientific excellence through publications and/or conference presentations. Experience operating under GLP/GMP standards within a pharmaceutical industry or highly regulated environment. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life changing medicines. In person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Ready to make a difference? Apply with your CV and cover letter and join us on this exciting journey! Date Posted 24-Mar-2026 Closing Date 10-Apr-2026 Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.
Apr 06, 2026
Full time
Senior Scientist (New Modalities) - Analytical Science & Technology, Global Product Development, PT&D Location: Macclesfield, UK AstraZeneca is a global, science led, patient centred biopharmaceutical company focusing on discovering, developing, and commercialising prescription medicines for some of the world's most serious diseases. But we're more than a global leading pharma company. At AstraZeneca, we're dedicated to being a Great Place to Work and empowering employees to push the boundaries of science and fuel their entrepreneurial spirit. In Pharmaceutical Technology and Development (PT&D) we are the bridge between brilliant science and innovative medicines that help millions of people. We work across the entire value chain, designing and delivering active ingredients, formulations and devices required to support new medicines - from supplies for use in early toxicology studies and clinical trials to developing the technology to ensure drugs can be scaled up for commercial manufacture. We are looking for a hardworking and motivated Senior Scientist (New Modalities) to join our Analytical Science & Technology (AS&T) team in Macclesfield (UK). In this role, you will get the opportunity to strengthen our capabilities in material science applied to our next generation therapeutics. Your project based scientific experience in soft matter material science, combined with a strong digital mindset and a drive to apply physical chemistry and biophysics to transform new modalities pharmaceutical development, makes you a perfect candidate. You will join a distributed team of material scientists who develop innovative new modalities drug products. These products include peptides, oligonucleotides, siRNA conjugates, biologics, and other complex modalities. They work across parenteral, inhaled, and oral platforms. Your role will be pivotal at the interface of raw materials, drug product processes, and in vivo performance, supporting drug projects from clinical through commercial phases. You will partner closely with formulators, process engineers, analysts, and external collaborators to advance projects from late stage development through to commercialisation. You will operate at the interfaces and strengthen our understanding of how critical material attributes influence process robustness and product performance. You'll combine theory, hands on lab based experimentation with modelling/simulation to uncover and control mechanisms of aggregation, interfacial/surface properties, self assembly, and soft matter/colloidal behaviour to turn insight into robust, scalable designs. Typical accountabilities Lead and deliver material science activities and support drug product projects to ensure delivery to agreed milestones. Define and drive the identification and understanding of critical material attributes (e.g. drug substances, excipients, intermediate drug products) and their impacts on product performance and/or manufacture process robustness, including impact of material variability, drug substance excipient interactions and stability. Design and conduct lab based experimental activities to assess materials risks, probe substance excipient interactions, deliver robust material science plans and define materials controls strategies to support projects. Drive digital first strategies and apply in silico approaches (e.g. molecular modelling, generative models or simulations) to accelerate new modalities formulation decisions and predict critical parameters and their impact on product performance. Represent material science on new modalities projects and collaborate with analysts, formulators, and process engineers at the drug substance-drug product interface to integrate risk based materials strategies into product design to drive innovation, robustness and regulatory readiness. Engage with external partners to extend capability, oversee outsourced work, and support material characterisation and/or method transfer as needed. Author and review technical documentation, including development reports and contributions to regulatory documents. Lead or contribute to the development of AI tools supporting material characterisation methods and/or studies (e.g. enhance stability, reduce aggregation etc.). Required skills & knowledge PhD and/or BSc/MSc with significant industrial experience in a subject area relevant to Soft Matter Colloidal Physics, Material Science, Physical Chemistry, Biophysics or related field. Demonstrated experience of techniques used to investigate material behaviours for large molecules (e.g. oligonucleotides, peptides, biologics or polymers) specifically key physical properties including tunable viscosity, droplets fusion, aggregations, size, interface/surface science and soft matter & colloid characterisation. Demonstrated depth of knowledge in some characterisation techniques such as SEC MALS, DLS, AF4, DSC thermal calorimetry, sub visible particle characterisation, surface tension, fluorescence and rheology. Understanding of how to develop relationships between material attributes, product processing and product performance. Proven ability to lead scientific activities in multi disciplinary teams, prioritise effectively, and deliver to timelines and to a high quality standard. Ability to tackle complex scientific problems and solving collaboratively with a positive outlook. Strong communication skills with the ability to explain complex datasets and challenges clearly to diverse stakeholders. Desirable skills & knowledge Experience of solution and/or lyophilised new modalities drug products and familiarity with their manufacturing processes (e.g. freeze drying, spray drying, materials/device compatibility etc.) Experience of molecular dynamics modelling applied to study primary structure effects on higher order structure to control binding, self assembly, and stability. Familiarity with e.g. PEP FOLD3 and homology modelling for 3D conformation prediction will be an advantage. Familiarity with complementary techniques such as NMR, Raman, fluorescence, SAXS, circular dichroism or nano DSC. Experience with structure informatics for prediction of aggregations. Experience working with outsourced partners (CMOs/CROs), including study oversight, and tech transfer support. Experience contributing to CMC regulatory authoring (e.g. module/sections, responses to questions) and/or supporting regulatory interactions. Evidence of scientific excellence through publications and/or conference presentations. Experience operating under GLP/GMP standards within a pharmaceutical industry or highly regulated environment. When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life changing medicines. In person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Ready to make a difference? Apply with your CV and cover letter and join us on this exciting journey! Date Posted 24-Mar-2026 Closing Date 10-Apr-2026 Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate. What you will be doing The primary purposes of the People Partner - DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. Key Responsibilities People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives. Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently. Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance). Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area. Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles. Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner. Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development) Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance. Oversee induction plans for all DC & CC colleagues and monitor probationary periods. Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders. Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director Support the wider People team to deliver corporate events and activities outside of your business area Carry out other ad-hoc tasks as required and instructed by the Senior People Partner What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. Required Skills and Experience Experience within a similar role within a warehouse or distribution centre environment Ability to communicate effectively and provide quality client services to internal/ external stakeholders Understanding of employment law and experience of practical application A capable and experience coach to client group Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint Good level of numeracy Efficient, organised and adaptable Quickly able to build effective relationships Ideally fully or partly CIPD qualified or qualified by experience What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office) We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in) Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Apr 06, 2026
Full time
The Role At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams. This time, we're on the lookout for a People Partner who will be responsible for delivering our People agenda in the DC & CC directorate. What you will be doing The primary purposes of the People Partner - DC & CC are to support our Milton Keynes location with all people related matters. This involves successfully overseeing any ER cases in a timely and professional manner, ensuring they are resolved in line with our policies and procedures whilst remaining pragmatic to the needs of the business. Key Responsibilities People Lead and initial point of contact for Distribution Centre & Contact Centre Leadership Teams for operational and strategic initiatives. Oversee all ER activities in the DC & CC ensuring processes are followed effectively and efficiently. Support the People Advisor and management teams with complex ER cases and measures to mitigate risk. (i.e. coaching managers on Conduct, Capability and Attendance). Champion BE-liefs in all interactions with the DC & CC and ensure that they are embedded throughout the business area. Support DC & CC leaders to develop Culture Amp engagement action plans, holding them to account for delivery of them, recognising the critical role Employee Engagement plays in delivering business success Oversee the end to end talent management process for the DC & CC, ensuring there are succession plans in place for key and critical roles. Work collaboratively with the Talent Acquisition team to ensure we recruit top talent across the business area in a timely manner. Collate and analyse monthly management information for DC & CC business area; identifying trends/root causes before working with Leadership Team to deliver appropriate actions to manage (i.e. Colleague turnover, absences, colleague engagement and people development) Work collaboratively with the L&D team and DC & CC Leadership Team to identify learning and development needs; supporting the design and deployment of development activities to drive productivity and performance. Oversee induction plans for all DC & CC colleagues and monitor probationary periods. Carry out and review exit survey data for the DC & CC, using this information to discuss and create action plans with stakeholders. Deliver the CT wide People Plan with responsibility for the design and implementation of the People Plan for the DC & CC alongside the Senior People Partner and People Director Support the wider People team to deliver corporate events and activities outside of your business area Carry out other ad-hoc tasks as required and instructed by the Senior People Partner What we are looking for How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro-active approach to their work. Required Skills and Experience Experience within a similar role within a warehouse or distribution centre environment Ability to communicate effectively and provide quality client services to internal/ external stakeholders Understanding of employment law and experience of practical application A capable and experience coach to client group Strong knowledge of Microsoft Office packages - Excel, Word and PowerPoint Good level of numeracy Efficient, organised and adaptable Quickly able to build effective relationships Ideally fully or partly CIPD qualified or qualified by experience What you can expect from us: Competitive salary and excellent bonus scheme An entrepreneurial environment where you'll be encouraged to try things and make changes to drive the business forward You'll have access to Staff Discount from your 1st day, not just at CT but also from The White Company! Our hybrid working policy means we work from the office 3-4 days per week (14 days onsite across a 4 week period, and Monday's are our set days in the office) We are proud to go about our business in the right way and partner with many charities and sustainability partners - 'giving something back' is an important part of our ethos At HQ we are serious about having fun. Our Christmas and summer parties are the stuff of legend and our CT Social Team ensure there is always something exciting to get involved in) Who we are Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University - we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world-known, well-loved London-based brand with stores throughout the United Kingdom, France, and the United States. Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing. That means making ourproducts properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We're taking a good hard look at our social and environmental impact, and always looking for ways to be better. 'I am Proud and Free to be me!' When it comes to our people, we really do "Give a shirt". Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; "BE the BOSS", "BE the CUSTOMER" and "BE the BEST".
Mersey and West Lancashire Teaching Hospitals NHS Trust Appointments/Call Centre Officer The closing date is 09 April 2026 An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services. The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients. Previous applicants need not apply Main duties of the job To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution The Appointments Department provides an operational service for MWL NHS Trust and other external Trusts. The Appointments department co-ordinates the outpatient appointment bookings for all specialties. This data is captured on a variety of computerised systems. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code. To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers, Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration Services Co-ordinator. Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists effectively whilst working within the Department of Health guidelines. Be responsible for the updating and accuracy on electronic systems. Independently compile clinic status lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and NHS e-referral. Liaise with Team Leader/Outpatient Manager and/or Directorate Managers to ensure clinic sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into clinic session. Book appointments using the PAS/NHS e-referral system and identify the type of outpatient appointment required. Obtain relevant reports/ information and request HRS/case notes. Update clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional outpatient clinics. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. To ensure management of all clinic requests/reductions/cancellations/clinic changes/patient requests are managed within sostenuto independently Order interpreters for patients attending outpatient clinics by e-mail. To arrange patient appointments by telephone/letter ensuring that patients are offered choice of date with reasonable notice in accordance with the current operating framework and the NHS constitution. Order all necessary equipment for appointments via Outpatient Managers by e-mail. Responsible for informing the Radiology/Cardio-Respiratory Department of additional clinics arranged. Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues. Manage Netcall reminder report ensuring outpatient slots are backfilled maximising outpatient capacity. Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding outpatient waiting list enquires. Significant conversations including outcomes are to be recorded on PAS. Monitor and maintain the Patient Target Lists (PTL) for each speciality and individual Consultants, including the maintenance of the RTT and liaise with Directorate Managers on a regular basis. Monthly validation of 18 week (PTL) for each speciality to maintain 18 weeks, ensure patient availability and/or still require appointment. Monitor and maintain the Outpatient waiting list reports for individual specialities ensuring that all patients are booked in accordance with Multi-Disciplinary Team guidelines and Department of Health guidelines. Book linked appointments foe ENT and Ophthalmology prior to appointment date. Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc. Complete Netcall cancellation report, slot availability report within ers, sostenuto, net account on a daily basis. ASI report managed independently within DOH guidelines for Paper Switch Off Compliance Management of pas admin reports, clinic changes/amendments for all specialty clinics and directorates Set up and amendments of clinic schedules on PAS system Training/mentoring of staff on all roles within the Appointments Department To ensure that all two-week rule referrals/upgrades are managed independently within DOH guidelines on PAS and NHS e-referral system. To ensure all case notes are requested and available for appointments in line with local standards and protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system. Organise and order stationary items as appropriate. Deal appropriately with concerns from staff in line with Trust policy. To provide cover for colleagues during periods of annual leave and sickness. Mentor and train relevant staff as required by the Team Leaders or Administrative Services Co-ordinator. Participate in call centre rotation. Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services. Following PTL meeting, complete actions for individual specialities and update capacity for Directorate Managers. To work in a flexible manner in accordance with the Trust policy. Any other duties required by Line Manager. Person Specification Qualifications Educated to GCSE level and/or equivalent qualification and/or equivalent experience NVQ Level 2 in Business Administration and working towards Level 3 and/or equivalent knowledge through formal training and/or experience Knowledge & Experience Call Centre experience Excellent IT skills with knowledge and experience of Microsoft office products Previous clerical experience Previous NHS experience Knowledge of medical terminology Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Ability to use own initiative and respond to new challenges Ability to manage/prioritise own workload Ability to accurately maintain computerise and manual systems Ability to work as part of a team Ability to mentor and train staff Excellent interpersonal skills . click apply for full job details
Apr 06, 2026
Full time
Mersey and West Lancashire Teaching Hospitals NHS Trust Appointments/Call Centre Officer The closing date is 09 April 2026 An exciting and challenging opportunity has become available for an Appointments / Call Centre Officer within Patient Booking Services. The post holder will be responsible for providing clerical and administrative support to the department. You will work closely with a wide range of staff across the Organisation, including other hospitals, GP services and mainly, our patients. Previous applicants need not apply Main duties of the job To co-ordinate the booking of outpatient appointments for Medical/Surgical specialties across MWL Teaching Hospital NHS Trust. To schedule appointments ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current operating framework and the NHS constitution The Appointments Department provides an operational service for MWL NHS Trust and other external Trusts. The Appointments department co-ordinates the outpatient appointment bookings for all specialties. This data is captured on a variety of computerised systems. About us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Job responsibilities KEY DUTIES Enter tertiary referral letter details accurately onto the Patient Administration System (PAS) on a daily basis adhering to the timescales within the Trust Patient Access Policy and ensuring the outpatient entry is attached to the correct 18 week pathway with appropriate referral/pathway/referral source code. To deal with pending elective appointments and cancellations, liaising with all relevant staff (including Consultants, Outpatient Managers, Directorate Managers and clinical support staff). Escalating any issues/breaches to the Team Leader/Administration Services Co-ordinator. Meet/liaise with Consultants on a regular basis in order to manage outpatient clinics lists effectively whilst working within the Department of Health guidelines. Be responsible for the updating and accuracy on electronic systems. Independently compile clinic status lists 6 weeks in advance, taking into account the composition of lists to include, clinical urgency, diagnostic investigations, therapeutic investigations, complex procedures and 18 week referral to treatment target. Inputting information on to PAS and NHS e-referral. Liaise with Team Leader/Outpatient Manager and/or Directorate Managers to ensure clinic sessions are utilised when Consultants are on leave. If Consultants are on annual leave/professional leave ensure that Registrar/Staff Grade cover is in place prior to booking patients into clinic session. Book appointments using the PAS/NHS e-referral system and identify the type of outpatient appointment required. Obtain relevant reports/ information and request HRS/case notes. Update clinic of list changes due to cancellations/alterations. Frequently negotiate with nursing staff to provide additional outpatient clinics. Update the PAS system and NHS e-referral with all information following patient referral triage with all special requirements. To ensure management of all clinic requests/reductions/cancellations/clinic changes/patient requests are managed within sostenuto independently Order interpreters for patients attending outpatient clinics by e-mail. To arrange patient appointments by telephone/letter ensuring that patients are offered choice of date with reasonable notice in accordance with the current operating framework and the NHS constitution. Order all necessary equipment for appointments via Outpatient Managers by e-mail. Responsible for informing the Radiology/Cardio-Respiratory Department of additional clinics arranged. Take into account daily cancellations and alterations, contacting patients by telephone explaining in a polite and courteous manner reasons for cancellation. To follow the correct procedures and processes for all cancelled appointments and DNAs to ensure dates are re-booked and/or removed according to the Trust Patient Access Policy, escalating any issues. Manage Netcall reminder report ensuring outpatient slots are backfilled maximising outpatient capacity. Advise patients of all available options with empathy and discretion particularly when dealing with aggrieved patients regarding outpatient waiting list enquires. Significant conversations including outcomes are to be recorded on PAS. Monitor and maintain the Patient Target Lists (PTL) for each speciality and individual Consultants, including the maintenance of the RTT and liaise with Directorate Managers on a regular basis. Monthly validation of 18 week (PTL) for each speciality to maintain 18 weeks, ensure patient availability and/or still require appointment. Monitor and maintain the Outpatient waiting list reports for individual specialities ensuring that all patients are booked in accordance with Multi-Disciplinary Team guidelines and Department of Health guidelines. Book linked appointments foe ENT and Ophthalmology prior to appointment date. Complete data checks on computerised systems (PAS, NHS e-referral, EDMS) amending any changes e.g. appointment procedures, patient details, patient/hospital cancellations or time changes due to allergy risks etc. Complete Netcall cancellation report, slot availability report within ers, sostenuto, net account on a daily basis. ASI report managed independently within DOH guidelines for Paper Switch Off Compliance Management of pas admin reports, clinic changes/amendments for all specialty clinics and directorates Set up and amendments of clinic schedules on PAS system Training/mentoring of staff on all roles within the Appointments Department To ensure that all two-week rule referrals/upgrades are managed independently within DOH guidelines on PAS and NHS e-referral system. To ensure all case notes are requested and available for appointments in line with local standards and protocols. Ensure that any documentation in relation to the patient is sent to the Health Records Department to be scanned onto EDMS (Electronic Document Management System). To file all correspondence and documents, as required, thereby maintaining an effective filing system. Organise and order stationary items as appropriate. Deal appropriately with concerns from staff in line with Trust policy. To provide cover for colleagues during periods of annual leave and sickness. Mentor and train relevant staff as required by the Team Leaders or Administrative Services Co-ordinator. Participate in call centre rotation. Liaise with other hospitals both NHS and private, GPs, secretarial, clerical, wards, and cancer services. Following PTL meeting, complete actions for individual specialities and update capacity for Directorate Managers. To work in a flexible manner in accordance with the Trust policy. Any other duties required by Line Manager. Person Specification Qualifications Educated to GCSE level and/or equivalent qualification and/or equivalent experience NVQ Level 2 in Business Administration and working towards Level 3 and/or equivalent knowledge through formal training and/or experience Knowledge & Experience Call Centre experience Excellent IT skills with knowledge and experience of Microsoft office products Previous clerical experience Previous NHS experience Knowledge of medical terminology Experience of mentoring and training staff Skills Word Processing Skills Self-motivated and able to work with limited supervision Ability to use own initiative and respond to new challenges Ability to manage/prioritise own workload Ability to accurately maintain computerise and manual systems Ability to work as part of a team Ability to mentor and train staff Excellent interpersonal skills . click apply for full job details
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing: We are looking to recruit a Financial Accountant to produce monthly primary financial statements such as profit and loss, balance sheet, cash flow, and related board report sections in line with accounting standards, manage the financial internal control environment and prepare budgets and forecast for the primary financial statements and fixed costs. Reconcile the trial balance and post journals where necessary to ensure the month end reports are in line with accounting standard Produce primary financial statements, using the agreed template, to submit to Group within agreed timeframe Prepare the month end commentary for the balance sheet, cash flow and fixed costs for inclusion in the relevant reporting Produce balance sheet, cash flow and fixed cost forecasts for inclusion in the site submission Monitor the established internal financial control environment to ensure that current standards are maintained Produce fixed cost overhead analysis and supporting commentary to provide insight on key trends and propose corrective actions Monitor capital spend against budget and forecast to ensure spend is within agreed limits and exceptions are escalated Maintain the Fixed Assets register ensuring all items are clearly identified, allocated to relevant projects and reconciled to the trial balance Maintain the Fixed Assets register ensuring all items are clearly identified, allocated to relevant projects and reconciled to the trial balance Manage, lead and develop the Assistant Accountant to ensure business processes are followed What we're looking for: Qualified or finalist (ACA, ACCA, CIMA) or QBE Finance system management and internal control Leading a team / managing people Knowledge of accounting standards Basic knowledge of corporation tax and VAT Great communication skills with all stakeholders At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Apr 06, 2026
Full time
Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing: We are looking to recruit a Financial Accountant to produce monthly primary financial statements such as profit and loss, balance sheet, cash flow, and related board report sections in line with accounting standards, manage the financial internal control environment and prepare budgets and forecast for the primary financial statements and fixed costs. Reconcile the trial balance and post journals where necessary to ensure the month end reports are in line with accounting standard Produce primary financial statements, using the agreed template, to submit to Group within agreed timeframe Prepare the month end commentary for the balance sheet, cash flow and fixed costs for inclusion in the relevant reporting Produce balance sheet, cash flow and fixed cost forecasts for inclusion in the site submission Monitor the established internal financial control environment to ensure that current standards are maintained Produce fixed cost overhead analysis and supporting commentary to provide insight on key trends and propose corrective actions Monitor capital spend against budget and forecast to ensure spend is within agreed limits and exceptions are escalated Maintain the Fixed Assets register ensuring all items are clearly identified, allocated to relevant projects and reconciled to the trial balance Maintain the Fixed Assets register ensuring all items are clearly identified, allocated to relevant projects and reconciled to the trial balance Manage, lead and develop the Assistant Accountant to ensure business processes are followed What we're looking for: Qualified or finalist (ACA, ACCA, CIMA) or QBE Finance system management and internal control Leading a team / managing people Knowledge of accounting standards Basic knowledge of corporation tax and VAT Great communication skills with all stakeholders At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits 25 days holiday Competitive matched pension contributions Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Advisor About the role Reporting to the Team Lead, you will act as the functional lead for the Associate Support Service, ensuring the day-to-day operation runs smoothly and consistently. Whilst this is an individual contributor role, you will be responsible for coordinating the team's workload through daily stand-ups and case prioritisation. You will serve as the primary point of contact for high-profile escalations, collaborating with key HR stakeholders to resolve complex issues and ensure business-critical processes. The ideal candidate will possess exceptional organisational and influencing skills, a meticulous eye for detail, and a passion for delivering a seamless associate experience within a fast-paced environment. What you'll do Manage the day-to-day Associate Support Service Function, including running the Daily Stand Up to raise/share updates for consistency, manage visual updates, and prioritise and allocate cases. Act as the single point of contact for the management of high-profile or escalated cases, working with key stakeholders (e.g. AR and HRBPs) for support and resolution. Ensure business critical processes are delivered to the highest standard within deadlines. These processes include SM&CR, Promotion contracts, Open Enrolment, Hybrid Reporting, Open Ended Absence Process, and Visa and Immigration tasks. Meet case management SLAs (1 day for high cases, 3 days for all other cases). Ensure a high standard of associate experience by monitoring CSAT comments and results, acting upon them, and preparing information for and running PBS Sessions. Ensure fair and appropriate allocation of work and tasks among team members and work with the Team Lead on team upskilling. Ownership for unholding the Associate Support controls. Ensure process and policy adherence by collaborating with the policy manager to guarantee correct guidance is provided to associates. This includes flagging inaccurate policy/One Place information or broken links that require updates. Provide accurate and timely reporting of issues (e.g.change in case volume, increase in specific queries). Ensure LWIs (Local Work Instructions) are accurate and reflect implemented process changes (e.g. updating LWIs for ADP changes, retiring unnecessary LWIs like compassionate leave). Be a system expert in Workday and Salesforce, serving as a point of contact to flag issues to the technical lead and ensuring the team receives correct training when system changes are implemented. Create keying guides to reflect process changes. What We're Looking For Existing HR experience/qualification. Experience in, and demonstrable passion for, outstanding customer service and a commitment to high quality output. Experience overseeing a team or process. Experience of working to deadlines, and managing stakeholders. Exceptional written and verbal communication skills with a talent for delivering complex information in a clear, concise, and understandable manner Effective questioning skills to help get to the core of the associate's question. Organised, diligent, focused, and able to manage your own caseload, meet agreed service levels, and escalate when appropriate. Attention to detail to minimise the risk of errors that adversely impact associates. The willingness to challenge the status quo and identify/drive improvement opportunities that enhance the associate experience. Technical and system confidence. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Advisor About the role Reporting to the Team Lead, you will act as the functional lead for the Associate Support Service, ensuring the day-to-day operation runs smoothly and consistently. Whilst this is an individual contributor role, you will be responsible for coordinating the team's workload through daily stand-ups and case prioritisation. You will serve as the primary point of contact for high-profile escalations, collaborating with key HR stakeholders to resolve complex issues and ensure business-critical processes. The ideal candidate will possess exceptional organisational and influencing skills, a meticulous eye for detail, and a passion for delivering a seamless associate experience within a fast-paced environment. What you'll do Manage the day-to-day Associate Support Service Function, including running the Daily Stand Up to raise/share updates for consistency, manage visual updates, and prioritise and allocate cases. Act as the single point of contact for the management of high-profile or escalated cases, working with key stakeholders (e.g. AR and HRBPs) for support and resolution. Ensure business critical processes are delivered to the highest standard within deadlines. These processes include SM&CR, Promotion contracts, Open Enrolment, Hybrid Reporting, Open Ended Absence Process, and Visa and Immigration tasks. Meet case management SLAs (1 day for high cases, 3 days for all other cases). Ensure a high standard of associate experience by monitoring CSAT comments and results, acting upon them, and preparing information for and running PBS Sessions. Ensure fair and appropriate allocation of work and tasks among team members and work with the Team Lead on team upskilling. Ownership for unholding the Associate Support controls. Ensure process and policy adherence by collaborating with the policy manager to guarantee correct guidance is provided to associates. This includes flagging inaccurate policy/One Place information or broken links that require updates. Provide accurate and timely reporting of issues (e.g.change in case volume, increase in specific queries). Ensure LWIs (Local Work Instructions) are accurate and reflect implemented process changes (e.g. updating LWIs for ADP changes, retiring unnecessary LWIs like compassionate leave). Be a system expert in Workday and Salesforce, serving as a point of contact to flag issues to the technical lead and ensuring the team receives correct training when system changes are implemented. Create keying guides to reflect process changes. What We're Looking For Existing HR experience/qualification. Experience in, and demonstrable passion for, outstanding customer service and a commitment to high quality output. Experience overseeing a team or process. Experience of working to deadlines, and managing stakeholders. Exceptional written and verbal communication skills with a talent for delivering complex information in a clear, concise, and understandable manner Effective questioning skills to help get to the core of the associate's question. Organised, diligent, focused, and able to manage your own caseload, meet agreed service levels, and escalate when appropriate. Attention to detail to minimise the risk of errors that adversely impact associates. The willingness to challenge the status quo and identify/drive improvement opportunities that enhance the associate experience. Technical and system confidence. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Serves as a function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the supported function/business/product and guidance on function/business/product rules/laws and interpretation on internal policies and procedures. Responsibilities Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM. Providing guidance on rules and regulations relating to function/business/product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies. Assisting with regulatory inquiries and/or examinations. This may include coordination with regulators and other parties. Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product. Supporting the function/business/product in performing timely compliance reviews of new products. Assisting in the development and administration of Compliance training for the supported function/business/product. Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules. Qualifications Knowledge of Compliance laws, rules, regulations, risks and typologies Must be a self-starter, flexible, innovative and adaptive Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization Strong written and verbal communication and interpersonal skills Ability to both work collaboratively and independently; ability to navigate a complex organization Advanced analytical skills Ability to both work independently and collaborate with team members Excellent project management and organizational skills and capability to handle multiple projects at one time Proficient in MS Office applications (Excel, Word, PowerPoint) Education Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; strong working knowledge of function/business/product supported and the related operations and financial requirements; Advanced degree preferred Job Family Group Compliance Job Family Business Compliance Risk Management Time Type Full time Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Equal Opportunity Employer Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Accessibility & EEO If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, please let us know. Additional Information View Citi's EEO Policy Statement and the Know Your Rights poster.
Apr 06, 2026
Full time
Serves as a function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the supported function/business/product and guidance on function/business/product rules/laws and interpretation on internal policies and procedures. Responsibilities Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM. Providing guidance on rules and regulations relating to function/business/product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies. Assisting with regulatory inquiries and/or examinations. This may include coordination with regulators and other parties. Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product. Supporting the function/business/product in performing timely compliance reviews of new products. Assisting in the development and administration of Compliance training for the supported function/business/product. Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules. Qualifications Knowledge of Compliance laws, rules, regulations, risks and typologies Must be a self-starter, flexible, innovative and adaptive Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization Strong written and verbal communication and interpersonal skills Ability to both work collaboratively and independently; ability to navigate a complex organization Advanced analytical skills Ability to both work independently and collaborate with team members Excellent project management and organizational skills and capability to handle multiple projects at one time Proficient in MS Office applications (Excel, Word, PowerPoint) Education Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; strong working knowledge of function/business/product supported and the related operations and financial requirements; Advanced degree preferred Job Family Group Compliance Job Family Business Compliance Risk Management Time Type Full time Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Equal Opportunity Employer Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Accessibility & EEO If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review, please let us know. Additional Information View Citi's EEO Policy Statement and the Know Your Rights poster.
Job Title Demand Generation Director, Logistics & Supply Chain AI Company Description Raft - Series B AI platform for global supply chain Job Description As the Demand Generation Director, you will architect Raft's top of funnel engine, driving qualified revenue for a platform reshaping the $19 trillion logistics industry. You will design sophisticated ABM strategies, manage a modern AI enabled marketing stack, and partner with sales to turn high quality interest into predictable pipeline for enterprise level deals. Location London, UK Why this role is remarkable Lead the demand generation strategy for a category defining AI platform backed by $45M from premier investors Bessemer Venture Partners and Eight Roads. High impact opportunity to build a revenue engine from scratch in a hyper growth environment where marketing is a primary driver of global expansion. Work at the intersection of enterprise AI and global trade, solving real world operational challenges for over 60 global logistics leaders. What you will do Architect and execute end to end outbound and ABM plays tailored specifically for the global logistics and freight forwarding industry. Operationalize and scale the revenue stack using HubSpot with precision, ensuring elite lead nurturing and data driven pipeline health. Orchestrate cross functional alignment with SDR and Product Marketing teams to synchronize high velocity campaigns with global GTM objectives. The ideal candidate Proven expert in enterprise SaaS demand generation with a track record of navigating 6-12 month sales cycles for $100k+ ACV deals. Deeply familiar with the logistics and supply chain sector, possessing the ability to speak the language of global freight forwarders natively. AI native marketer and HubSpot power user who prioritizes MQL to SQO conversion rates and material pipeline value over simple lead volume.
Apr 06, 2026
Full time
Job Title Demand Generation Director, Logistics & Supply Chain AI Company Description Raft - Series B AI platform for global supply chain Job Description As the Demand Generation Director, you will architect Raft's top of funnel engine, driving qualified revenue for a platform reshaping the $19 trillion logistics industry. You will design sophisticated ABM strategies, manage a modern AI enabled marketing stack, and partner with sales to turn high quality interest into predictable pipeline for enterprise level deals. Location London, UK Why this role is remarkable Lead the demand generation strategy for a category defining AI platform backed by $45M from premier investors Bessemer Venture Partners and Eight Roads. High impact opportunity to build a revenue engine from scratch in a hyper growth environment where marketing is a primary driver of global expansion. Work at the intersection of enterprise AI and global trade, solving real world operational challenges for over 60 global logistics leaders. What you will do Architect and execute end to end outbound and ABM plays tailored specifically for the global logistics and freight forwarding industry. Operationalize and scale the revenue stack using HubSpot with precision, ensuring elite lead nurturing and data driven pipeline health. Orchestrate cross functional alignment with SDR and Product Marketing teams to synchronize high velocity campaigns with global GTM objectives. The ideal candidate Proven expert in enterprise SaaS demand generation with a track record of navigating 6-12 month sales cycles for $100k+ ACV deals. Deeply familiar with the logistics and supply chain sector, possessing the ability to speak the language of global freight forwarders natively. AI native marketer and HubSpot power user who prioritizes MQL to SQO conversion rates and material pipeline value over simple lead volume.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Advisor About the role Reporting to the Team Lead, you will act as the functional lead for the Associate Support Service, ensuring the day-to-day operation runs smoothly and consistently. Whilst this is an individual contributor role, you will be responsible for coordinating the team's workload through daily stand-ups and case prioritisation. You will serve as the primary point of contact for high-profile escalations, collaborating with key HR stakeholders to resolve complex issues and ensure business-critical processes. The ideal candidate will possess exceptional organisational and influencing skills, a meticulous eye for detail, and a passion for delivering a seamless associate experience within a fast-paced environment. What you'll do Manage the day-to-day Associate Support Service Function, including running the Daily Stand Up to raise/share updates for consistency, manage visual updates, and prioritise and allocate cases. Act as the single point of contact for the management of high-profile or escalated cases, working with key stakeholders (e.g. AR and HRBPs) for support and resolution. Ensure business critical processes are delivered to the highest standard within deadlines. These processes include SM&CR, Promotion contracts, Open Enrolment, Hybrid Reporting, Open Ended Absence Process, and Visa and Immigration tasks. Meet case management SLAs (1 day for high cases, 3 days for all other cases). Ensure a high standard of associate experience by monitoring CSAT comments and results, acting upon them, and preparing information for and running PBS Sessions. Ensure fair and appropriate allocation of work and tasks among team members and work with the Team Lead on team upskilling. Ownership for unholding the Associate Support controls. Ensure process and policy adherence by collaborating with the policy manager to guarantee correct guidance is provided to associates. This includes flagging inaccurate policy/One Place information or broken links that require updates. Provide accurate and timely reporting of issues (e.g.change in case volume, increase in specific queries). Ensure LWIs (Local Work Instructions) are accurate and reflect implemented process changes (e.g. updating LWIs for ADP changes, retiring unnecessary LWIs like compassionate leave). Be a system expert in Workday and Salesforce, serving as a point of contact to flag issues to the technical lead and ensuring the team receives correct training when system changes are implemented. Create keying guides to reflect process changes. What We're Looking For Existing HR experience/qualification. Experience in, and demonstrable passion for, outstanding customer service and a commitment to high quality output. Experience overseeing a team or process. Experience of working to deadlines, and managing stakeholders. Exceptional written and verbal communication skills with a talent for delivering complex information in a clear, concise, and understandable manner Effective questioning skills to help get to the core of the associate's question. Organised, diligent, focused, and able to manage your own caseload, meet agreed service levels, and escalate when appropriate. Attention to detail to minimise the risk of errors that adversely impact associates. The willingness to challenge the status quo and identify/drive improvement opportunities that enhance the associate experience. Technical and system confidence. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Advisor About the role Reporting to the Team Lead, you will act as the functional lead for the Associate Support Service, ensuring the day-to-day operation runs smoothly and consistently. Whilst this is an individual contributor role, you will be responsible for coordinating the team's workload through daily stand-ups and case prioritisation. You will serve as the primary point of contact for high-profile escalations, collaborating with key HR stakeholders to resolve complex issues and ensure business-critical processes. The ideal candidate will possess exceptional organisational and influencing skills, a meticulous eye for detail, and a passion for delivering a seamless associate experience within a fast-paced environment. What you'll do Manage the day-to-day Associate Support Service Function, including running the Daily Stand Up to raise/share updates for consistency, manage visual updates, and prioritise and allocate cases. Act as the single point of contact for the management of high-profile or escalated cases, working with key stakeholders (e.g. AR and HRBPs) for support and resolution. Ensure business critical processes are delivered to the highest standard within deadlines. These processes include SM&CR, Promotion contracts, Open Enrolment, Hybrid Reporting, Open Ended Absence Process, and Visa and Immigration tasks. Meet case management SLAs (1 day for high cases, 3 days for all other cases). Ensure a high standard of associate experience by monitoring CSAT comments and results, acting upon them, and preparing information for and running PBS Sessions. Ensure fair and appropriate allocation of work and tasks among team members and work with the Team Lead on team upskilling. Ownership for unholding the Associate Support controls. Ensure process and policy adherence by collaborating with the policy manager to guarantee correct guidance is provided to associates. This includes flagging inaccurate policy/One Place information or broken links that require updates. Provide accurate and timely reporting of issues (e.g.change in case volume, increase in specific queries). Ensure LWIs (Local Work Instructions) are accurate and reflect implemented process changes (e.g. updating LWIs for ADP changes, retiring unnecessary LWIs like compassionate leave). Be a system expert in Workday and Salesforce, serving as a point of contact to flag issues to the technical lead and ensuring the team receives correct training when system changes are implemented. Create keying guides to reflect process changes. What We're Looking For Existing HR experience/qualification. Experience in, and demonstrable passion for, outstanding customer service and a commitment to high quality output. Experience overseeing a team or process. Experience of working to deadlines, and managing stakeholders. Exceptional written and verbal communication skills with a talent for delivering complex information in a clear, concise, and understandable manner Effective questioning skills to help get to the core of the associate's question. Organised, diligent, focused, and able to manage your own caseload, meet agreed service levels, and escalate when appropriate. Attention to detail to minimise the risk of errors that adversely impact associates. The willingness to challenge the status quo and identify/drive improvement opportunities that enhance the associate experience. Technical and system confidence. Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The role The Head of Medical Affairs, United Kingdom (UK) will lead the expansion and execution of Medical Affairs activities across the UK, as Genmab establishes a fully operational affiliate. Reporting directly to the European Medical Affairs organization, the incumbent will serve as the senior medical affairs leader in the UK, responsible for shaping the national medical strategy to deliver the company's first launch together with further expansion of a strong existing research footprint, whilst ensuring continued alignment with regional and global priorities. This role offers a unique blend of strategic leadership and hands-on execution in a biotech environment characterized by agility, innovation, and scientific depth. The role will be pivotal in ensuring that medical excellence underpins all affiliate activities, while also representing the United Kingdom within Genmab's broader European and Global organizations. Affiliate Partnership & Cross-functional Collaboration Act as a strategic medical partner to the UK General Manager and cross-functional leadership team, ensuring full compliance with MHRA regulations, NHS governance standards, and local pharmacovigilance requirements. Ensure scientific and ethical rigor in all affiliate activities, collaborating effectively with Marketing, Market Access, Commercialization, Legal, QA, Regulatory, and other Research & Development and Enabling functions. Establish and track clear medical performance metrics (KPIs) and ensure readiness for quarterly business reviews to drive accountability and continuous improvement. Medical Strategy and Leadership Develop and oversee the UK's Medical Affairs strategy in alignment with European and global medical affairs strategic plans. Act as the primary medical voice, ensuring that local insights inform national strategic priorities. Serve as a member of the European Medical Affairs Leadership Team and UK Leadership Team contributing to the strategic direction & long-term vision of the department. Collaborate closely with European Medical Affairs leadership and global strategy teams to provide United Kingdom perspective on opportunities, challenges, and stakeholder needs to ensure a consistent regional & global scientific narrative. Scientific Communication & Evidence Generation Provide the UK medical/scientific perspective with targeted insight compilation, analysis to inform clinical development & commercialization planning. Oversee pan-portfolio investigator interactions to enhance medical/scientific exchange & optimize study execution across the UK. Supervise dissemination & discussion of Genmab's scientific/clinical data with investigators and other appropriate HCPs. Develop and execute national conference plans, ensuring active participation in relevant professional society events. Enable externally sponsored UK evidence generation initiatives. External Engagement and Thought Leadership Build and sustain relationships with UK's top Key Opinion Leaders, healthcare and scientific communities, oncology networks, and scientific societies across Genmab's areas of interest. Represent Genmab at key local and regional medical congresses, symposia, and external scientific forums. Partner with patient advocacy and policy organizations to strengthen Genmab's presence as a trusted scientific collaborator. Collect, analyse, and integrate medical and external insights to guide strategy, inform decision-making, and demonstrate the measurable impact of Medical Affairs in UK. Launch Leadership Partner cross functionally and drive launch readiness for the company's first and subsequent commercial launches across the UK, ensuring robust scientific engagement, medical education, and field readiness. Oversee launch readiness and lifecycle management across the region with evidence-based, patient-focused medical input. Lead the development and localization of medical materials, delivery of local advisory boards, and execution of congress strategies. Partner with MA Training to provide high-quality scientific training and maintain exceptional standards of scientific/technical expertise. Compliance & Governance Drive the implementation and continuous strengthening of local medical governance frameworks to ensure full compliance and operational excellence. Partner to ensure appropriate review and approval of promotional and non-promotional materials to be used across the UK. Collaborate with Pharmacovigilance and Regulatory Affairs to maintain product safety and compliance. People and Team Development Attract, develop, and retain top talent, fostering a culture of collaboration and excellence within the UK's organization, while aligning with Genmab's European values. Provide mentorship and leadership to direct reports, drive superior performance, facilitate professional development, & cultivate future leadership talent ensuring their continuous development. Champion innovation and direct change initiatives to benefit the business and enhance organizational effectiveness. Exemplify Genmab's culture and values, working as One Team. Qualifications & Experience MD, PharmD, or PhD in life sciences or a related discipline. 10+ years of experience in Medical Affairs within the pharmaceutical or biotech industry, with strong exposure to oncology. Strong understanding of UK regulatory and health authority landscape, including MHRA, NICE, NHS England, SMC, and AWMSG, with proven experience engaging across HTA, access, and clinical governance frameworks. Familiarity with EMA processes and broader EU regulatory coordination preferred. Proven record of accomplishment of success in product launches and early affiliate development. Strong understanding of the UK's healthcare landscape, oncology ecosystem, and regulatory environment. Demonstrated ability to collaborate effectively within a matrix organization, balancing regional / global alignment and local execution. Fluent in English (written and spoken). Competencies & Attributes Demonstrates strategic agility and innovative thinking, with the ability to operate effectively in a dynamic, high-growth biotech environment while maintaining scientific and operational rigor. Strategic and analytical thinking with operational execution skills. Strong cross-functional leadership. Excellent communication and stakeholder engagement skills. Deep scientific curiosity and a patient-focused ethos. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X . Genmab is committed to protecting your personal data and privacy . click apply for full job details
Apr 06, 2026
Full time
At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The role The Head of Medical Affairs, United Kingdom (UK) will lead the expansion and execution of Medical Affairs activities across the UK, as Genmab establishes a fully operational affiliate. Reporting directly to the European Medical Affairs organization, the incumbent will serve as the senior medical affairs leader in the UK, responsible for shaping the national medical strategy to deliver the company's first launch together with further expansion of a strong existing research footprint, whilst ensuring continued alignment with regional and global priorities. This role offers a unique blend of strategic leadership and hands-on execution in a biotech environment characterized by agility, innovation, and scientific depth. The role will be pivotal in ensuring that medical excellence underpins all affiliate activities, while also representing the United Kingdom within Genmab's broader European and Global organizations. Affiliate Partnership & Cross-functional Collaboration Act as a strategic medical partner to the UK General Manager and cross-functional leadership team, ensuring full compliance with MHRA regulations, NHS governance standards, and local pharmacovigilance requirements. Ensure scientific and ethical rigor in all affiliate activities, collaborating effectively with Marketing, Market Access, Commercialization, Legal, QA, Regulatory, and other Research & Development and Enabling functions. Establish and track clear medical performance metrics (KPIs) and ensure readiness for quarterly business reviews to drive accountability and continuous improvement. Medical Strategy and Leadership Develop and oversee the UK's Medical Affairs strategy in alignment with European and global medical affairs strategic plans. Act as the primary medical voice, ensuring that local insights inform national strategic priorities. Serve as a member of the European Medical Affairs Leadership Team and UK Leadership Team contributing to the strategic direction & long-term vision of the department. Collaborate closely with European Medical Affairs leadership and global strategy teams to provide United Kingdom perspective on opportunities, challenges, and stakeholder needs to ensure a consistent regional & global scientific narrative. Scientific Communication & Evidence Generation Provide the UK medical/scientific perspective with targeted insight compilation, analysis to inform clinical development & commercialization planning. Oversee pan-portfolio investigator interactions to enhance medical/scientific exchange & optimize study execution across the UK. Supervise dissemination & discussion of Genmab's scientific/clinical data with investigators and other appropriate HCPs. Develop and execute national conference plans, ensuring active participation in relevant professional society events. Enable externally sponsored UK evidence generation initiatives. External Engagement and Thought Leadership Build and sustain relationships with UK's top Key Opinion Leaders, healthcare and scientific communities, oncology networks, and scientific societies across Genmab's areas of interest. Represent Genmab at key local and regional medical congresses, symposia, and external scientific forums. Partner with patient advocacy and policy organizations to strengthen Genmab's presence as a trusted scientific collaborator. Collect, analyse, and integrate medical and external insights to guide strategy, inform decision-making, and demonstrate the measurable impact of Medical Affairs in UK. Launch Leadership Partner cross functionally and drive launch readiness for the company's first and subsequent commercial launches across the UK, ensuring robust scientific engagement, medical education, and field readiness. Oversee launch readiness and lifecycle management across the region with evidence-based, patient-focused medical input. Lead the development and localization of medical materials, delivery of local advisory boards, and execution of congress strategies. Partner with MA Training to provide high-quality scientific training and maintain exceptional standards of scientific/technical expertise. Compliance & Governance Drive the implementation and continuous strengthening of local medical governance frameworks to ensure full compliance and operational excellence. Partner to ensure appropriate review and approval of promotional and non-promotional materials to be used across the UK. Collaborate with Pharmacovigilance and Regulatory Affairs to maintain product safety and compliance. People and Team Development Attract, develop, and retain top talent, fostering a culture of collaboration and excellence within the UK's organization, while aligning with Genmab's European values. Provide mentorship and leadership to direct reports, drive superior performance, facilitate professional development, & cultivate future leadership talent ensuring their continuous development. Champion innovation and direct change initiatives to benefit the business and enhance organizational effectiveness. Exemplify Genmab's culture and values, working as One Team. Qualifications & Experience MD, PharmD, or PhD in life sciences or a related discipline. 10+ years of experience in Medical Affairs within the pharmaceutical or biotech industry, with strong exposure to oncology. Strong understanding of UK regulatory and health authority landscape, including MHRA, NICE, NHS England, SMC, and AWMSG, with proven experience engaging across HTA, access, and clinical governance frameworks. Familiarity with EMA processes and broader EU regulatory coordination preferred. Proven record of accomplishment of success in product launches and early affiliate development. Strong understanding of the UK's healthcare landscape, oncology ecosystem, and regulatory environment. Demonstrated ability to collaborate effectively within a matrix organization, balancing regional / global alignment and local execution. Fluent in English (written and spoken). Competencies & Attributes Demonstrates strategic agility and innovative thinking, with the ability to operate effectively in a dynamic, high-growth biotech environment while maintaining scientific and operational rigor. Strategic and analytical thinking with operational execution skills. Strong cross-functional leadership. Excellent communication and stakeholder engagement skills. Deep scientific curiosity and a patient-focused ethos. About You You are genuinely passionate about our purpose You bring precision and excellence to all that you do You believe in our rooted-in-science approach to problem-solving You are a generous collaborator who can work in teams with a broad spectrum of backgrounds You take pride in enabling the best work of others on the team You can grapple with the unknown and be innovative You have experience working in a fast-growing, dynamic company (or a strong desire to) You work hard and are not afraid to have a little fun while you do so! Locations Genmab maximizes the efficiency of an agile working environment, when possible, for the betterment of employee work-life balance. Our offices are crafted as open, community-based spaces that work to connect employees while being immersed in our powerful laboratories. Whether you're in one of our office spaces or working remotely, we thrive on connecting with each other to innovate. About Genmab Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines. Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit and follow us on LinkedIn and X . Genmab is committed to protecting your personal data and privacy . click apply for full job details
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you'll do 1. Strategic Talent Acquisition Partnership Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
