Are you looking for a varied and rewarding role where you can be an integral part of the team that helps to support Scottish farmers and land managers farm in a sustainable way? RPID teams manage the implementation of agricultural, environmental and rural policies, process applications for funding and provide high quality customer service. An exciting opportunity has arisen for four Agricultural Officers to join the Scottish Government Rural Payments and Inspections Division (RPID) in the Inverurie area office. Agricultural Officers perform a key role in the work of the Division and are often a key point of contact for farmers, crofters and the rural community. They undertake a wide variety of duties, many of an outdoor nature, including visits to farms and crofts to carry out inspections. The team also undertake desk based processing of claims and applications, and engage directly with customers as the primary point of contact for the rural community in the area. Due to the nature of this role, a considerable amount of driving is involved therefore a valid driving licence that enables the candidate to drive in the UK is mandatory.
Mar 06, 2026
Full time
Are you looking for a varied and rewarding role where you can be an integral part of the team that helps to support Scottish farmers and land managers farm in a sustainable way? RPID teams manage the implementation of agricultural, environmental and rural policies, process applications for funding and provide high quality customer service. An exciting opportunity has arisen for four Agricultural Officers to join the Scottish Government Rural Payments and Inspections Division (RPID) in the Inverurie area office. Agricultural Officers perform a key role in the work of the Division and are often a key point of contact for farmers, crofters and the rural community. They undertake a wide variety of duties, many of an outdoor nature, including visits to farms and crofts to carry out inspections. The team also undertake desk based processing of claims and applications, and engage directly with customers as the primary point of contact for the rural community in the area. Due to the nature of this role, a considerable amount of driving is involved therefore a valid driving licence that enables the candidate to drive in the UK is mandatory.
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Higher Level Teaching Assistant Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,321.34 per annum Hours: 37.5 hours per week Monday to Friday Contract: Permanent Term Time including 10 inset days Start: March 2026 UK applicants only; no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role Every day at Acorn Park is an opportunity to inspire and support our students. You'll work alongside teachers, therapists, and residential staff to help students reach their full potential while also developing your own professional and leadership skills. As a Higher Level Teaching Assistant, you will: Deliver high-quality, personalised learning alongside class teachers, tailored to each student's unique needs and learning styles Lead and manage a team of learning support assistants, ensuring consistency and best practice across the curriculum Collaborate with education and residential teams to maximise learning opportunities, including morning routines and transitions Implement individualised communication and learning goals in partnership with therapists and teaching staff Contribute to student progress by setting targets, maintaining accurate records, and supporting assessments Attend statutory reviews and meetings, preparing detailed reports as required Administer medication safely in accordance with healthcare guidance and school policies Who We're Looking For GCSE Maths and English, Grade 4/C or equivalent Experience supporting students with complex needs in an educational setting Strong leadership and communication skills to manage and guide learning support assistants Collaborative, adaptable, and committed to helping every student reach their full potential Passionate about creating an inclusive, supportive, and structured learning environment About us Acorn Park is a school for 160 pupils, all with a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-Formal. Our Complex Needs pupils follow the Semi-Formal Pathway, which is highly personalised according to their EHCPs. We have a mix of Day and Residential pupils, supported by 8 co-located pupil homes on our 30-acre rural Norfolk site. On site, we also have a large Forest School, an Animal Care Farm, play facilities, a sports hall, and sensory rooms. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Mar 06, 2026
Full time
Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: Higher Level Teaching Assistant Location: Acorn Park School, Norwich, NR16 2HU Salary: £23,321.34 per annum Hours: 37.5 hours per week Monday to Friday Contract: Permanent Term Time including 10 inset days Start: March 2026 UK applicants only; no sponsorship available At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. That's why we're proud to be part of a 4-Day Working Week ( 4DWW ) trial, giving you 80% of your contractual hours for 100% of your pay . Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it's already in place or just around the corner, now's the perfect time to join ! About the Role Every day at Acorn Park is an opportunity to inspire and support our students. You'll work alongside teachers, therapists, and residential staff to help students reach their full potential while also developing your own professional and leadership skills. As a Higher Level Teaching Assistant, you will: Deliver high-quality, personalised learning alongside class teachers, tailored to each student's unique needs and learning styles Lead and manage a team of learning support assistants, ensuring consistency and best practice across the curriculum Collaborate with education and residential teams to maximise learning opportunities, including morning routines and transitions Implement individualised communication and learning goals in partnership with therapists and teaching staff Contribute to student progress by setting targets, maintaining accurate records, and supporting assessments Attend statutory reviews and meetings, preparing detailed reports as required Administer medication safely in accordance with healthcare guidance and school policies Who We're Looking For GCSE Maths and English, Grade 4/C or equivalent Experience supporting students with complex needs in an educational setting Strong leadership and communication skills to manage and guide learning support assistants Collaborative, adaptable, and committed to helping every student reach their full potential Passionate about creating an inclusive, supportive, and structured learning environment About us Acorn Park is a school for 160 pupils, all with a primary diagnosis of Autism. We run two curriculum pathways - Formal and Semi-Formal. Our Complex Needs pupils follow the Semi-Formal Pathway, which is highly personalised according to their EHCPs. We have a mix of Day and Residential pupils, supported by 8 co-located pupil homes on our 30-acre rural Norfolk site. On site, we also have a large Forest School, an Animal Care Farm, play facilities, a sports hall, and sensory rooms. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support Subject to successful probation. Not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Global Employer Services help companies and individuals moving countries and assist with any tax implications that occur in the move. Working with a broad client base, from start-ups to multinationals who are often moving abroad for the first time, the team work with companies as a whole and with individual employees to help them with some of the biggest decisions of their lives. That means you'll need strong people skills so you can build relationships defined by trust. You'll be part of growing tight-knit team with an emphasis on assigning work that broadens your capabilities. Combined with the direct access you'll have to partners on a day-to-day basis, this is your chance to become an expert and build a career based on what you're good at and what you find interesting. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will be a key member of the Global Employer Services group, this role will provide reward and share schemes services for a wide range of clients. You will be responsible for assisting Directors & Partners in providing Tax compliance and advisory services to a wide range of clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of existing clients and assist with the development of targets in order to ensure the continued growth of the business. You will also provide assistance to senior members of staff in both client work and in the management of the group, as appropriate. We're looking for someone with: Ability to advise on the tax treatment of share options and other forms of employee share ownership An in depth knowledge of EMI, ESS and knowledge of reward tax and related areas such as employment, NIC and capital gains tax etc Expertise on split interest, freezer and nil paid arrangements Experience in the preparation of share valuations and liaison with HMRC Staff management and mentoring experience Awareness of accounting, employment law and company law implications of share incentives Experience of dealing direct with clients including agreement of fees Educated to degree level (LLB preferred), and/or CTA and/or ATT/ACA qualified or equivalent You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
School HR Manager - Highly Regarded Secondary Schools - Brent Full-Time Permanent or Fixed Term Easter/September Start Salary: £45,000 - £60,000 (dependent on experience) KPI Education is delighted to be working in partnership with a highly regarded and oversubscribed secondary schools in Brent to appoint an experienced and driven School HR Manager for an Easter/September start. This is a full-time position, offered on either a permanent or fixed-term basis, providing an exciting opportunity to lead and shape HR operations within a thriving and ambitious school community. This outstanding secondary school has a strong reputation for academic excellence, inclusive values, and exceptional staff development. With a supportive Senior Leadership Team and a forward-thinking approach, the school places staff wellbeing and professional growth at the heart of its ethos. The Role As School HR Manager, you will take strategic and operational responsibility for the full HR function, ensuring compliance, efficiency, and best practice across all staffing matters. You will work closely with the Headteacher, SLT, and Governors, acting as a trusted advisor on all HR-related issues. Key responsibilities will include: Leading on recruitment and safer recruitment processes. Managing employee relations matters including absence management, disciplinaries, grievances, and capability procedures. Advising SLT on employment law, HR policy, and regulatory compliance. Overseeing payroll liaison, contracts, and staff records. Supporting performance management and appraisal processes. Ensuring SCR (Single Central Record) compliance and safeguarding requirements. Contributing to strategic workforce planning and staff wellbeing initiatives. The Ideal Candidate The successful candidate will have substantial HR experience within a school-based setting and a thorough understanding of the unique regulatory and operational requirements of education environments. You will demonstrate: Proven experience in HR management within a primary or secondary school. Strong knowledge of employment law and safeguarding in education. Experience handling complex employee relations cases. Excellent organisational and communication skills. Discretion, professionalism, and the ability to build trusted relationships. CIPD qualification (Level 5 or above desirable). This role would suit an experienced School HR Officer ready to step up, or an established HR Manager seeking a new challenge within a high-performing secondary school. Why Join This School? Highly regarded secondary school with strong leadership Supportive and collaborative working culture Competitive salary (£45-£60k) Opportunity to influence HR strategy and staff development Immediate start available This is a fantastic opportunity to join a well-respected Wembley secondary school at an exciting stage of development, where your expertise will have a meaningful impact. To express your interest or request further information, please contact KPI Education . Early applications are strongly encouraged due.
Mar 06, 2026
Full time
School HR Manager - Highly Regarded Secondary Schools - Brent Full-Time Permanent or Fixed Term Easter/September Start Salary: £45,000 - £60,000 (dependent on experience) KPI Education is delighted to be working in partnership with a highly regarded and oversubscribed secondary schools in Brent to appoint an experienced and driven School HR Manager for an Easter/September start. This is a full-time position, offered on either a permanent or fixed-term basis, providing an exciting opportunity to lead and shape HR operations within a thriving and ambitious school community. This outstanding secondary school has a strong reputation for academic excellence, inclusive values, and exceptional staff development. With a supportive Senior Leadership Team and a forward-thinking approach, the school places staff wellbeing and professional growth at the heart of its ethos. The Role As School HR Manager, you will take strategic and operational responsibility for the full HR function, ensuring compliance, efficiency, and best practice across all staffing matters. You will work closely with the Headteacher, SLT, and Governors, acting as a trusted advisor on all HR-related issues. Key responsibilities will include: Leading on recruitment and safer recruitment processes. Managing employee relations matters including absence management, disciplinaries, grievances, and capability procedures. Advising SLT on employment law, HR policy, and regulatory compliance. Overseeing payroll liaison, contracts, and staff records. Supporting performance management and appraisal processes. Ensuring SCR (Single Central Record) compliance and safeguarding requirements. Contributing to strategic workforce planning and staff wellbeing initiatives. The Ideal Candidate The successful candidate will have substantial HR experience within a school-based setting and a thorough understanding of the unique regulatory and operational requirements of education environments. You will demonstrate: Proven experience in HR management within a primary or secondary school. Strong knowledge of employment law and safeguarding in education. Experience handling complex employee relations cases. Excellent organisational and communication skills. Discretion, professionalism, and the ability to build trusted relationships. CIPD qualification (Level 5 or above desirable). This role would suit an experienced School HR Officer ready to step up, or an established HR Manager seeking a new challenge within a high-performing secondary school. Why Join This School? Highly regarded secondary school with strong leadership Supportive and collaborative working culture Competitive salary (£45-£60k) Opportunity to influence HR strategy and staff development Immediate start available This is a fantastic opportunity to join a well-respected Wembley secondary school at an exciting stage of development, where your expertise will have a meaningful impact. To express your interest or request further information, please contact KPI Education . Early applications are strongly encouraged due.
Get Staffed Online Recruitment Limited
Hertford, Hertfordshire
Digital Marketing Executive Salary: £25,000 £35,000 per year Job Type: Full-Time, Permanent Location: Hertford (Full-time office-based role) Company Overview Our client s company is a growing independent, full-service digital agency located in Hertford. Their mission is to empower clients by delivering tailored solutions in web design, development, and digital marketing that align with their business goals. Summary As a Digital Marketing Executive, you will play a pivotal role in driving their clients' online success. This position involves creating and implementing effective digital marketing strategies that drives leads and sales for their clients. Responsibilities: Plan, manage and optimise paid search campaigns for clients across Google and Bing. Support the improvement of clients websites search engine optimisation (Google, Bing) rankings on a local, regional, and national basis. Excellent knowledge of keyword research techniques and tools. Strong copywriting and content creation skills. Ability to use common AI solutions such as ChatGPT / Gemini for content and image creation. Work alongside our client s web design team to create and build effective landing pages, improve conversion rates, and optimise clients' websites. Analyse campaign results and optimise campaigns based on the statistical data available, following best practice guidelines for optimisation. Work closely with clients to plan monthly marketing activities and be the client's primary point of contact for all allocated accounts. Coordinate activities with other departments and our client s partners. Produce Monthly Reports and Analysis for all client accounts. Support sales in preparing marketing audits and proposals. Ability to set up and manage analytics and tracking tools. Requirements: Proven experience in digital marketing for an agency. A minimum of one year of experience in managing client Google Ads campaigns. A minimum of one year of experience managing clients' SEO. Excellent time management skills with the ability to prioritise tasks effectively. A motivated self-starter with a passion for digital and search marketing. Strong numerical and analytical skills. Good interpersonal skills with strong verbal and written communication skills. Ability to follow core business processes. If you're ready to make an impact in the digital space and help their clients thrive, our client invites you to apply for their Digital Marketing Executive position today. Benefits: Additional leave Casual dress Company events Company pension On-site parking Transport links
Mar 06, 2026
Full time
Digital Marketing Executive Salary: £25,000 £35,000 per year Job Type: Full-Time, Permanent Location: Hertford (Full-time office-based role) Company Overview Our client s company is a growing independent, full-service digital agency located in Hertford. Their mission is to empower clients by delivering tailored solutions in web design, development, and digital marketing that align with their business goals. Summary As a Digital Marketing Executive, you will play a pivotal role in driving their clients' online success. This position involves creating and implementing effective digital marketing strategies that drives leads and sales for their clients. Responsibilities: Plan, manage and optimise paid search campaigns for clients across Google and Bing. Support the improvement of clients websites search engine optimisation (Google, Bing) rankings on a local, regional, and national basis. Excellent knowledge of keyword research techniques and tools. Strong copywriting and content creation skills. Ability to use common AI solutions such as ChatGPT / Gemini for content and image creation. Work alongside our client s web design team to create and build effective landing pages, improve conversion rates, and optimise clients' websites. Analyse campaign results and optimise campaigns based on the statistical data available, following best practice guidelines for optimisation. Work closely with clients to plan monthly marketing activities and be the client's primary point of contact for all allocated accounts. Coordinate activities with other departments and our client s partners. Produce Monthly Reports and Analysis for all client accounts. Support sales in preparing marketing audits and proposals. Ability to set up and manage analytics and tracking tools. Requirements: Proven experience in digital marketing for an agency. A minimum of one year of experience in managing client Google Ads campaigns. A minimum of one year of experience managing clients' SEO. Excellent time management skills with the ability to prioritise tasks effectively. A motivated self-starter with a passion for digital and search marketing. Strong numerical and analytical skills. Good interpersonal skills with strong verbal and written communication skills. Ability to follow core business processes. If you're ready to make an impact in the digital space and help their clients thrive, our client invites you to apply for their Digital Marketing Executive position today. Benefits: Additional leave Casual dress Company events Company pension On-site parking Transport links
The QOF and data quality administration lead will be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include, but are not limited to, supporting the administration and receptionist teams with patient registration, booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies. The post-holder will support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. The post-holder will be an integral part of the general practice team. Main duties of the job Oversee the administrative elements of QOF, liaising with GPs, nursing staff and administrator Guide the team to reach QOF targets Brief clinicians on performance levels, advising actions to ensure high achievement across all QOF areas Support the overall practice clinical governance framework, submitting reports for QOF and other reporting requirements Oversee the delivery of enhanced services and other service requirements Input data into the patientor their health care records as necessary through summarising/coding Contribute to and embrace the spectrum of clinical governance Be responsible for organizing PPG meetings Lead the management of the clinical system, ensuring IT security and IG compliance at all times. Respond to and resolve all IT issues Review and update clinical templates, ensuring they relate to current practice Answer incoming phone calls, transferring calls or dealing with the caller's requests appropriately Welcome patients and visitors to the organisation, directing requests appropriately Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children Undertake all mandatory training and induction programmes Maintain a clean, tidy, effective working area at all times About us Bankhouse Surgery is located in the One Life Hartlepool. The practice offers services to 10,500 patients and has an excellent team of GPs, nurses, pharmacist and an admin/reception team. The practice is a training practice. Job responsibilities In addition to the primary responsibilities, the Administration Assistant has the following wider responsibilities: Participate in any audits as directed Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning Complete opening and closing procedures in accordance with the duty rota Person Specification Experience Experience of working in a healthcare setting Experience of working with the general public Experience of working in a GP practice Experience of administrative duties Qualifications A good standard of education with an expectation of having both GCSE Maths and English at grades A - C or equivalent. Alternatively functional skills level 2 in Maths and English
Mar 06, 2026
Full time
The QOF and data quality administration lead will be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include, but are not limited to, supporting the administration and receptionist teams with patient registration, booking appointments, processing of information (electronic and hard copy) in a timely manner and in accordance with current policies. The post-holder will support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers. The post-holder will be an integral part of the general practice team. Main duties of the job Oversee the administrative elements of QOF, liaising with GPs, nursing staff and administrator Guide the team to reach QOF targets Brief clinicians on performance levels, advising actions to ensure high achievement across all QOF areas Support the overall practice clinical governance framework, submitting reports for QOF and other reporting requirements Oversee the delivery of enhanced services and other service requirements Input data into the patientor their health care records as necessary through summarising/coding Contribute to and embrace the spectrum of clinical governance Be responsible for organizing PPG meetings Lead the management of the clinical system, ensuring IT security and IG compliance at all times. Respond to and resolve all IT issues Review and update clinical templates, ensuring they relate to current practice Answer incoming phone calls, transferring calls or dealing with the caller's requests appropriately Welcome patients and visitors to the organisation, directing requests appropriately Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children Undertake all mandatory training and induction programmes Maintain a clean, tidy, effective working area at all times About us Bankhouse Surgery is located in the One Life Hartlepool. The practice offers services to 10,500 patients and has an excellent team of GPs, nurses, pharmacist and an admin/reception team. The practice is a training practice. Job responsibilities In addition to the primary responsibilities, the Administration Assistant has the following wider responsibilities: Participate in any audits as directed Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning Complete opening and closing procedures in accordance with the duty rota Person Specification Experience Experience of working in a healthcare setting Experience of working with the general public Experience of working in a GP practice Experience of administrative duties Qualifications A good standard of education with an expectation of having both GCSE Maths and English at grades A - C or equivalent. Alternatively functional skills level 2 in Maths and English
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Mar 06, 2026
Full time
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Location: TamworthContract: Temporary, Long-termYear Group: Key Stage 2Ofsted Rating: 'Good'This Primary Academy is a vibrant and inclusive school, where they inspire children to explore, dream, and discover every day. Their dedicated team fosters a nurturing environment that enables children to thrive academically, socially, and emotionally. They are currently seeking an enthusiastic and committed Key Stage 2 Teacher to join the team on a long-term basis.They believe in offering a broad and rich curriculum that supports personal growth, empowering pupils to become confident and curious learners. The school community embraces the opportunity to shape the future, and we want you to be a part of this journey.We are looking for a passionate and experienced teacher who provides exceptional learning experiences for all pupils, including those with additional needs. As part of the role, you will be teaching an Key Stage 2 class, which includes two pupils with Education, Health, and Care Plans (EHCP). You will have the opportunity to make a real difference by supporting their academic, social, and emotional development in a well-resourced and supportive environment.What We Are Looking For: A qualified teacher with QTS and a proven track record of teaching Key Stage 2. Experience working with children with special educational needs, including those with EHCPs. Strong communication and interpersonal skills, with the ability to work as part of a dedicated team. A passion for teaching and a commitment to providing the best possible education for every child. An ability to inspire and motivate pupils to achieve their full potential. A proactive approach to professional development and a willingness to learn.Why this school? A supportive and friendly team committed to providing the best learning experiences for our pupils. An inclusive and nurturing environment where every child can thrive. Opportunities for professional development and career progression. A school with a positive, growth-focused atmosphere and a strong focus on pupil wellbeing. A well-resourced school with strong leadership and a commitment to high standards of education.What we require: QTS or PGCE A valid DBS check is preferred (although we can assist you in applying for one if needed) At least 2 professional references from previous employers in education or childcare settings Current knowledge of the curriculum Strong adaptability and initiative A passion for teaching childrenWhat we offer: £100 bonus after completing 10 days of work £250 referral bonus for qualified teachers or teaching assistants Holiday pay scheme Flexible work in local schools Long-term and permanent opportunities NQTs can complete their induction year Dedicated consultant support, including help with CVs and interview techniques Opportunities to meet your career goals Be part of a forward-thinking, successful teamIf this sounds like a role you are interested in, please do get in touch with Ben on or email your CV Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
Mar 06, 2026
Seasonal
Location: TamworthContract: Temporary, Long-termYear Group: Key Stage 2Ofsted Rating: 'Good'This Primary Academy is a vibrant and inclusive school, where they inspire children to explore, dream, and discover every day. Their dedicated team fosters a nurturing environment that enables children to thrive academically, socially, and emotionally. They are currently seeking an enthusiastic and committed Key Stage 2 Teacher to join the team on a long-term basis.They believe in offering a broad and rich curriculum that supports personal growth, empowering pupils to become confident and curious learners. The school community embraces the opportunity to shape the future, and we want you to be a part of this journey.We are looking for a passionate and experienced teacher who provides exceptional learning experiences for all pupils, including those with additional needs. As part of the role, you will be teaching an Key Stage 2 class, which includes two pupils with Education, Health, and Care Plans (EHCP). You will have the opportunity to make a real difference by supporting their academic, social, and emotional development in a well-resourced and supportive environment.What We Are Looking For: A qualified teacher with QTS and a proven track record of teaching Key Stage 2. Experience working with children with special educational needs, including those with EHCPs. Strong communication and interpersonal skills, with the ability to work as part of a dedicated team. A passion for teaching and a commitment to providing the best possible education for every child. An ability to inspire and motivate pupils to achieve their full potential. A proactive approach to professional development and a willingness to learn.Why this school? A supportive and friendly team committed to providing the best learning experiences for our pupils. An inclusive and nurturing environment where every child can thrive. Opportunities for professional development and career progression. A school with a positive, growth-focused atmosphere and a strong focus on pupil wellbeing. A well-resourced school with strong leadership and a commitment to high standards of education.What we require: QTS or PGCE A valid DBS check is preferred (although we can assist you in applying for one if needed) At least 2 professional references from previous employers in education or childcare settings Current knowledge of the curriculum Strong adaptability and initiative A passion for teaching childrenWhat we offer: £100 bonus after completing 10 days of work £250 referral bonus for qualified teachers or teaching assistants Holiday pay scheme Flexible work in local schools Long-term and permanent opportunities NQTs can complete their induction year Dedicated consultant support, including help with CVs and interview techniques Opportunities to meet your career goals Be part of a forward-thinking, successful teamIf this sounds like a role you are interested in, please do get in touch with Ben on or email your CV Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
We are seeking an experienced Senior Payment Operations Specialist (Cards) to support operational continuity across card and payment schemes, with a primary focus on Visa and Mastercard activity. This role combines scheme compliance oversight, BAU payment operations, and card-scheme change delivery, ensuring controls are robust and updates are implemented safely and effectively. Skills & Experience: Proven experience delivering card scheme implementations and mandatory change (e.g., scheme updates, BIN configuration, validations/certifications). Strong understanding of card and payment scheme rules, controls, and BAU readiness planning. Experience managing compliance checks, investigations, and operational issue resolution with external partners. Solid governance and delivery discipline (planning, RAID/action tracking, stakeholder coordination). Strong analytical and problem-solving skills, with the ability to interpret data and drive practical improvements. High attention to detail in complex, high-volume operational environments. Confident communicator, comfortable presenting to stakeholders and senior audiences. Key Responsibilities: Card Scheme Operations Monitor and implement scheme bulletins and regulatory updates. Manage ICA/BIN registrations, programme configuration, certifications, and validations. Perform compliance checks and liaise with networks and processors to resolve issues. Payment Scheme BAU Provide operational coverage across payment rails, monitoring processing, and triaging issues. Ensure timely processing of payments and escalate exceptions where required. Support reconciliations and resolve discrepancies with Finance and operational partners. Change & Continuous Improvement Act as SME for scheme-driven change, translating requirements into clear actions and controls. Coordinate readiness and BAU handover for scheme updates and implementations. Produce reporting, identify trends, reduce manual friction, and strengthen operational resilience. Support and mentor junior team members to promote consistent ways of working. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Mar 06, 2026
Full time
We are seeking an experienced Senior Payment Operations Specialist (Cards) to support operational continuity across card and payment schemes, with a primary focus on Visa and Mastercard activity. This role combines scheme compliance oversight, BAU payment operations, and card-scheme change delivery, ensuring controls are robust and updates are implemented safely and effectively. Skills & Experience: Proven experience delivering card scheme implementations and mandatory change (e.g., scheme updates, BIN configuration, validations/certifications). Strong understanding of card and payment scheme rules, controls, and BAU readiness planning. Experience managing compliance checks, investigations, and operational issue resolution with external partners. Solid governance and delivery discipline (planning, RAID/action tracking, stakeholder coordination). Strong analytical and problem-solving skills, with the ability to interpret data and drive practical improvements. High attention to detail in complex, high-volume operational environments. Confident communicator, comfortable presenting to stakeholders and senior audiences. Key Responsibilities: Card Scheme Operations Monitor and implement scheme bulletins and regulatory updates. Manage ICA/BIN registrations, programme configuration, certifications, and validations. Perform compliance checks and liaise with networks and processors to resolve issues. Payment Scheme BAU Provide operational coverage across payment rails, monitoring processing, and triaging issues. Ensure timely processing of payments and escalate exceptions where required. Support reconciliations and resolve discrepancies with Finance and operational partners. Change & Continuous Improvement Act as SME for scheme-driven change, translating requirements into clear actions and controls. Coordinate readiness and BAU handover for scheme updates and implementations. Produce reporting, identify trends, reduce manual friction, and strengthen operational resilience. Support and mentor junior team members to promote consistent ways of working. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Job title: Service Delivery Manager Location: Reading (hybrid work available) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more We are seeking a proactive and people-focused Service Delivery Manager to take ownership of the successful delivery of IT services across a portfolio of clients. In this role, you will act as the key point of contact for service performance, ensuring contracts are delivered effectively, relationships remain strong, and service standards consistently meet expectations. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80's, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage - and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. What you'll be doing: Service Delivery Manager Build and maintain strong client relationships, acting as the primary contact for all service matters. Lead regular service reviews, monitor SLAs and KPIs, and produce monthly performance reports. Oversee contract management from transition to closure, ensuring obligations are understood and met by internal teams. Drive continual service improvements, working with stakeholders to enhance efficiency and reduce risks. Manage escalations professionally and ensure swift resolution of service issues. Oversee contract budgets, track P&L performance, and contribute to financial forecasting and margin improvement plans. What you'll bring: Service Delivery Manager Proven experience in service delivery or a similar client-facing role. Strong communication skills with the ability to build trust and influence stakeholders. Confidence managing escalations and navigating service-related challenges. Solid commercial awareness and experience working with budgets or P&Ls. A proactive, improvement-focused mindset with excellent attention to detail. We're proud to be recognised as a Disability Confident Level 3 Employer-the highest level in the UK Government's scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests.
Mar 06, 2026
Full time
Job title: Service Delivery Manager Location: Reading (hybrid work available) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more We are seeking a proactive and people-focused Service Delivery Manager to take ownership of the successful delivery of IT services across a portfolio of clients. In this role, you will act as the key point of contact for service performance, ensuring contracts are delivered effectively, relationships remain strong, and service standards consistently meet expectations. Join XMA - a leading UK technology solutions company partnering with the biggest names in the industry. Established in the 80's, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage - and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. What you'll be doing: Service Delivery Manager Build and maintain strong client relationships, acting as the primary contact for all service matters. Lead regular service reviews, monitor SLAs and KPIs, and produce monthly performance reports. Oversee contract management from transition to closure, ensuring obligations are understood and met by internal teams. Drive continual service improvements, working with stakeholders to enhance efficiency and reduce risks. Manage escalations professionally and ensure swift resolution of service issues. Oversee contract budgets, track P&L performance, and contribute to financial forecasting and margin improvement plans. What you'll bring: Service Delivery Manager Proven experience in service delivery or a similar client-facing role. Strong communication skills with the ability to build trust and influence stakeholders. Confidence managing escalations and navigating service-related challenges. Solid commercial awareness and experience working with budgets or P&Ls. A proactive, improvement-focused mindset with excellent attention to detail. We're proud to be recognised as a Disability Confident Level 3 Employer-the highest level in the UK Government's scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. We will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests.
Junior Project Manager (Civil Engineering / Geotechnical) Northfleet (Hybrid) £35,000 - £40,000 + Car Allowance (£4,000) or Company Car + Training + Development + Progression + Benefits Certain Advantage is hiring for a Project Manager based in Derbyshire or Kent. This role is on a permanent basis and offers a hybrid working pattern (3 days office / 2 days home).Do you have project management experience, with a background in civil engineering, geotechnical or construction, looking to join a reputable geotechnical contractor which will invest in your ongoing training and development?Are you looking for a role where you can take full ownership of complex geotechnical projects within a collaborative, supportive team?This is an excellent opportunity to join a respected specialist delivering slope stabilisation, rockfall protection, and bespoke engineering solutions across the UK's rail, highways, and infrastructure networks. The Company: We are working with a specialist geotechnical contractor well regarded for delivering complex ground and slope stabilisation projects across the UK.Known for working in challenging environments using rope access and innovative techniques, they support major infrastructure in rail, highways, and utilities. The Role: This role is suited to someone with project management experience, and a background in Civil Engineering or Construction. Day to day you will: Manage geotechnical and slope stabilisation projects from inception to completion. Lead site personnel and subcontractors to ensure safe and timely delivery. Oversee financial performance, including cost planning, variation management, and forecasting. Liaise with clients as the primary point of contact for project delivery. Manage procurement of specialist materials and bespoke equipment. Maintain HSQE standards, ensuring all work is delivered to the highest quality and safety levels. Drive continuous improvement, identifying cost-saving opportunities and efficient project sequences. You will work as part of a team of five PMs, collaborating regularly with Commercial, Admin, and HSQE departments. The Individual: We are looking for someone who can show: Project Management Experience Background in Geotechnical, Civils, or Construction Driving Licence: A valid UK licence is essential for site visits. The Benefits: Company Car or Car Allowance (£4,000) Hybrid Working (typically 3 days office / 2 days home) Discretionary Annual Bonus (based on business performance) Life Assurance (work and leisure) Healthcare Cash Plan & 24/7 virtual GP and mental health support Full training provided in all job-specific geotechnical fields Clear progression pathways Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it.We work with businesses across the UK to find the best people in Finance, Marketing, HR, Business Support, IT and Engineering. If this job is not for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.
Mar 06, 2026
Full time
Junior Project Manager (Civil Engineering / Geotechnical) Northfleet (Hybrid) £35,000 - £40,000 + Car Allowance (£4,000) or Company Car + Training + Development + Progression + Benefits Certain Advantage is hiring for a Project Manager based in Derbyshire or Kent. This role is on a permanent basis and offers a hybrid working pattern (3 days office / 2 days home).Do you have project management experience, with a background in civil engineering, geotechnical or construction, looking to join a reputable geotechnical contractor which will invest in your ongoing training and development?Are you looking for a role where you can take full ownership of complex geotechnical projects within a collaborative, supportive team?This is an excellent opportunity to join a respected specialist delivering slope stabilisation, rockfall protection, and bespoke engineering solutions across the UK's rail, highways, and infrastructure networks. The Company: We are working with a specialist geotechnical contractor well regarded for delivering complex ground and slope stabilisation projects across the UK.Known for working in challenging environments using rope access and innovative techniques, they support major infrastructure in rail, highways, and utilities. The Role: This role is suited to someone with project management experience, and a background in Civil Engineering or Construction. Day to day you will: Manage geotechnical and slope stabilisation projects from inception to completion. Lead site personnel and subcontractors to ensure safe and timely delivery. Oversee financial performance, including cost planning, variation management, and forecasting. Liaise with clients as the primary point of contact for project delivery. Manage procurement of specialist materials and bespoke equipment. Maintain HSQE standards, ensuring all work is delivered to the highest quality and safety levels. Drive continuous improvement, identifying cost-saving opportunities and efficient project sequences. You will work as part of a team of five PMs, collaborating regularly with Commercial, Admin, and HSQE departments. The Individual: We are looking for someone who can show: Project Management Experience Background in Geotechnical, Civils, or Construction Driving Licence: A valid UK licence is essential for site visits. The Benefits: Company Car or Car Allowance (£4,000) Hybrid Working (typically 3 days office / 2 days home) Discretionary Annual Bonus (based on business performance) Life Assurance (work and leisure) Healthcare Cash Plan & 24/7 virtual GP and mental health support Full training provided in all job-specific geotechnical fields Clear progression pathways Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it.We work with businesses across the UK to find the best people in Finance, Marketing, HR, Business Support, IT and Engineering. If this job is not for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. We're looking for an ambitious Senior Paid Media Strategist to join the team and help us continue to deliver award-winning results for our clients. Impression were recently ranked fourth in UK's Best Workplaces for Wellbeing (medium-sized companies), and we continuously strive to ensure the best possible work life balance for our team. As a successful candidate, you will be given a clear progression path. We want talent to grow with us and there is ample opportunity for you to progress to the next level. We are also very proud to have been listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . The Role We're looking for a Senior Strategist to join our team and become the "Account Owner" for some of our most exciting and critical Paid Media accounts. This role is a fantastic opportunity for an experienced digital expert who is ready to take on complex, higher value accounts (typically Tier 1) within a highly supportive and collaborative environment. This is a dynamic, dual-discipline role spanning both Paid Search and Paid Social. While your day to day focus will naturally flex depending on specific client needs, our goal is to align you with integrated accounts that run both channels, empowering you to build cohesive, cross platform strategies from the ground up. At Impression, your role is about so much more than standard account management. You'll be a key driver of commercial growth, helping us unlock new opportunities for our flagship clients, while also playing a huge part in shaping our wider Paid Media offering. We want to hear your ideas - whether that's testing new methodologies, building better cross channel processes, or helping us continually evolve how we deliver industry leading work. We're looking for someone who loves the craft of Paid Media. We want you to challenge the status quo, and we'll give you the backing, trust, and resources to drive superior client results through relentless experimentation. You'll take proud ownership of your portfolio, acting as a technical pioneer, a multi channel strategist, and a leader. Most importantly, we believe that Impression is the perfect place to learn. We are deeply committed to your growth, and we'll provide the tailored training and mentorship you need to flourish within this role. Key Responsibilities The Craft: Innovation, Technology & Experimentation Cross-Channel Synergy: You will design and activate integrated strategies across both Paid Search and Paid Social, expertly understanding how to use the platforms to not only generate demand, but to capture it. Technical Mastery: You will drive results through technology, moving beyond standard platform levers to implement advanced solutions across networks (like custom scripting, feed engineering, advanced creative signalling, offline conversion tracking, and value-based bidding). Challenging Best Practice: You will actively question platform defaults and legacy industry norms, designing and executing rigorous experimentation roadmaps to uncover those incremental performance gains. Algorithmic Advantage: You will act as the architect of the data going into the platforms, ensuring both smart bidding and social delivery algorithms are trained on the most sophisticated, commercially valuable business data available. Account Leadership & Ownership The Multi-Channel Owner: You will be the primary lead for complex accounts, taking full, proud responsibility for the end-to-end client lifecycle across their Paid Media mix. Quality Assurance: You'll provide QA oversight across your portfolio, making sure our output meets Impression's high standards before it reaches the client. Long-Term Roadmapping: You'll create, maintain, and adapt channel strategies for up to 12-month cycles, ensuring your accounts are always moving toward a long-term vision of innovation and growth. Strategic Reporting:
Mar 06, 2026
Full time
Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. We're looking for an ambitious Senior Paid Media Strategist to join the team and help us continue to deliver award-winning results for our clients. Impression were recently ranked fourth in UK's Best Workplaces for Wellbeing (medium-sized companies), and we continuously strive to ensure the best possible work life balance for our team. As a successful candidate, you will be given a clear progression path. We want talent to grow with us and there is ample opportunity for you to progress to the next level. We are also very proud to have been listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . The Role We're looking for a Senior Strategist to join our team and become the "Account Owner" for some of our most exciting and critical Paid Media accounts. This role is a fantastic opportunity for an experienced digital expert who is ready to take on complex, higher value accounts (typically Tier 1) within a highly supportive and collaborative environment. This is a dynamic, dual-discipline role spanning both Paid Search and Paid Social. While your day to day focus will naturally flex depending on specific client needs, our goal is to align you with integrated accounts that run both channels, empowering you to build cohesive, cross platform strategies from the ground up. At Impression, your role is about so much more than standard account management. You'll be a key driver of commercial growth, helping us unlock new opportunities for our flagship clients, while also playing a huge part in shaping our wider Paid Media offering. We want to hear your ideas - whether that's testing new methodologies, building better cross channel processes, or helping us continually evolve how we deliver industry leading work. We're looking for someone who loves the craft of Paid Media. We want you to challenge the status quo, and we'll give you the backing, trust, and resources to drive superior client results through relentless experimentation. You'll take proud ownership of your portfolio, acting as a technical pioneer, a multi channel strategist, and a leader. Most importantly, we believe that Impression is the perfect place to learn. We are deeply committed to your growth, and we'll provide the tailored training and mentorship you need to flourish within this role. Key Responsibilities The Craft: Innovation, Technology & Experimentation Cross-Channel Synergy: You will design and activate integrated strategies across both Paid Search and Paid Social, expertly understanding how to use the platforms to not only generate demand, but to capture it. Technical Mastery: You will drive results through technology, moving beyond standard platform levers to implement advanced solutions across networks (like custom scripting, feed engineering, advanced creative signalling, offline conversion tracking, and value-based bidding). Challenging Best Practice: You will actively question platform defaults and legacy industry norms, designing and executing rigorous experimentation roadmaps to uncover those incremental performance gains. Algorithmic Advantage: You will act as the architect of the data going into the platforms, ensuring both smart bidding and social delivery algorithms are trained on the most sophisticated, commercially valuable business data available. Account Leadership & Ownership The Multi-Channel Owner: You will be the primary lead for complex accounts, taking full, proud responsibility for the end-to-end client lifecycle across their Paid Media mix. Quality Assurance: You'll provide QA oversight across your portfolio, making sure our output meets Impression's high standards before it reaches the client. Long-Term Roadmapping: You'll create, maintain, and adapt channel strategies for up to 12-month cycles, ensuring your accounts are always moving toward a long-term vision of innovation and growth. Strategic Reporting:
Data Specialist Department: Marketing & Business Development Reporting to: Senior Events Manager The firm is one of the 'Global Elite' law firms, acting for the world's largest and most successful global funds and multinational companies on their high-stake matters and transactions. Headquartered in New York, Weil has offices throughout the U.S., Europe, and Asia. The Role The Data Steward is the primary point of contact in the London office for CRM data management and user support. The role sits within the Marketing & Business Development team and works closely with fee earners, partners and the New York CRM team. This is a critical role at a pivotal time for the firm, playing a central part in the London office's transition from InterAction to Intapp DealCloud, currently scheduled for Q2 2026. The post-holder will take ownership of CRM data quality, act as the local subject-matter expert, and help embed best practice across the office to ensure the CRM is accurate, trusted and used effectively. Responsibilities CRM Migration & System Ownership Play a leading role in the migration from InterAction to Intapp DealCloud, working closely with the New York CRM team to support a smooth and successful transition. Act as the London office subject-matter expert during and after migration, owning issues, queries and data-related problem-solving. Support the integration and adoption of DealCloud across the office, ensuring consistency with firm-wide standards. Partner & User Engagement Provide partner-facing, one-to-one support, demonstrating the value of the CRM in terms of relationship intelligence, "who knows who" insights, relationship strength and BD activity tracking. Train the Business Development team, secretaries and fee earners on best-practice use of DealCloud, tailoring guidance to different user groups and levels of engagement. Act as a trusted adviser to users on CRM functionality, data quality and effective usage. Data Quality & Governance Ensure CRM data is accurate, complete and up to date at all times. Institute and enforce best practices for data entry, maintenance and governance within DealCloud. Maintain clear guidelines, processes and documentation, working in close alignment with the New York CRM team. Data Management & Reporting Maintain and cleanse mailing lists and contact records, including: o Identifying and resolving duplicate records and data errors o Researching and verifying changes to contact details (e.g. moves, mergers, name changes) o Researching and validating mailing and business addresses o Ensuring consistency across contact and company records Enter new contacts into DealCloud, ensuring correct formatting and adherence to firm data standards. Generate searches, reports and lists to support Business Development activity, and work with the practice groups to identify frequently used lists and keep them up-to-date Streamline access to CRM data and improve data sharing across the BD team. Compliance Support the firm's compliance with GDPR and other relevant data protection requirements in relation to CRM data. Skills & Experience Essential: Extensive hands-on experience with Intapp DealCloud and InterAction. Strong data stewardship skills, with a proven ability to manage, cleanse and govern CRM data. Confidence undertaking desk-based research to verify and update contact and company information. Exceptional attention to detail and accuracy. Proactive, hands-on and flexible approach, with a strong sense of ownership. Strong written and verbal communication skills, with the confidence to work directly with partners and senior stakeholders. Ability to work collaboratively within a team environment, demonstrating resilience and professionalism. Desirable: Previous experience in a law firm or professional services environment. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Mar 06, 2026
Full time
Data Specialist Department: Marketing & Business Development Reporting to: Senior Events Manager The firm is one of the 'Global Elite' law firms, acting for the world's largest and most successful global funds and multinational companies on their high-stake matters and transactions. Headquartered in New York, Weil has offices throughout the U.S., Europe, and Asia. The Role The Data Steward is the primary point of contact in the London office for CRM data management and user support. The role sits within the Marketing & Business Development team and works closely with fee earners, partners and the New York CRM team. This is a critical role at a pivotal time for the firm, playing a central part in the London office's transition from InterAction to Intapp DealCloud, currently scheduled for Q2 2026. The post-holder will take ownership of CRM data quality, act as the local subject-matter expert, and help embed best practice across the office to ensure the CRM is accurate, trusted and used effectively. Responsibilities CRM Migration & System Ownership Play a leading role in the migration from InterAction to Intapp DealCloud, working closely with the New York CRM team to support a smooth and successful transition. Act as the London office subject-matter expert during and after migration, owning issues, queries and data-related problem-solving. Support the integration and adoption of DealCloud across the office, ensuring consistency with firm-wide standards. Partner & User Engagement Provide partner-facing, one-to-one support, demonstrating the value of the CRM in terms of relationship intelligence, "who knows who" insights, relationship strength and BD activity tracking. Train the Business Development team, secretaries and fee earners on best-practice use of DealCloud, tailoring guidance to different user groups and levels of engagement. Act as a trusted adviser to users on CRM functionality, data quality and effective usage. Data Quality & Governance Ensure CRM data is accurate, complete and up to date at all times. Institute and enforce best practices for data entry, maintenance and governance within DealCloud. Maintain clear guidelines, processes and documentation, working in close alignment with the New York CRM team. Data Management & Reporting Maintain and cleanse mailing lists and contact records, including: o Identifying and resolving duplicate records and data errors o Researching and verifying changes to contact details (e.g. moves, mergers, name changes) o Researching and validating mailing and business addresses o Ensuring consistency across contact and company records Enter new contacts into DealCloud, ensuring correct formatting and adherence to firm data standards. Generate searches, reports and lists to support Business Development activity, and work with the practice groups to identify frequently used lists and keep them up-to-date Streamline access to CRM data and improve data sharing across the BD team. Compliance Support the firm's compliance with GDPR and other relevant data protection requirements in relation to CRM data. Skills & Experience Essential: Extensive hands-on experience with Intapp DealCloud and InterAction. Strong data stewardship skills, with a proven ability to manage, cleanse and govern CRM data. Confidence undertaking desk-based research to verify and update contact and company information. Exceptional attention to detail and accuracy. Proactive, hands-on and flexible approach, with a strong sense of ownership. Strong written and verbal communication skills, with the confidence to work directly with partners and senior stakeholders. Ability to work collaboratively within a team environment, demonstrating resilience and professionalism. Desirable: Previous experience in a law firm or professional services environment. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Location:We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Our Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 06, 2026
Full time
Location:We're open to the successful candidate being based from either our Cardiff, Manchester or Southampton office. Travel between sites will be required (likely once/twice per month to one other location). Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Reporting to:Director of Customer Care Closing date: 10am, Thursday 12th March About Starling At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Head of Customer Care Insights is a pivotal new role responsible for driving transformative improvements across the entire Customer Care division. This role acts as a central intelligence hub, evaluating performance and customer outcomes across all departments, including the Contact Centre, Complaints, Vulnerability, Financial Ombudsman Service (FOS) activity, and Financial Assistance. The primary objective is to gain a deep understanding of operational realities and customer experiences, translating these insights into actionable strategies that lead to measurable improvements in people, customer, and business outcomes. The successful candidate will be a strategic leader who can not only identify root causes but also champion and evidence the successful implementation of change. Key Responsibilities Proactively analyse data from all customer care departments (Contact Centre, Complaints, Vulnerability, FOS, Financial Assistance) to understand the why behind current performance levels and customer outcomes (e.g., drivers of First Contact Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT . Review and analyse FOS decisions and insights, translating external feedback into necessary internal actions and change strategies to better improve customer outcomes and reduce future escalations. Develop and deliver comprehensive strategies to improve all key customer metrics (e.g., FCR, CSAT) and drive operational efficiencies across the Customer Care division. Lead and execute analysis on customer complaints and operational failure points to identify systemic issues impacting customer experience and business efficiency. Work collaboratively with department heads on the implementation and tracking of improvement initiatives, providing robust evidence that the implemented changes have successfully delivered the intended business, customer, and people improvements. Own the mandate for cost efficiency across the Customer Care area, consistently seeking opportunities for "customer wins" that simultaneously reduce operational expense. Evaluate the current processes and treatment protocols for vulnerable customers to ensure they are delivering consistently correct and fair outcomes, identifying any disparities in treatment. Determine necessary process, policy, and training changes required to enhance the fair treatment of vulnerable customers and work with department heads to successfully implement these changes. Own and maintain the governance framework for Customer Care insights and change initiatives, ensuring accountability, transparency, and adherence to regulatory requirements. Build and maintain strong, collaborative relationships with all Customer Care department heads, Operations teams, and shared services (e.g., Technology, Risk, Product) to facilitate cross-functional implementation of changes. Behaviours & Competencies: Strategic Storytelling and ability to look at data and find the "so what?" Stakeholder influencing between technical teams and business leaders, with the ability to challenge senior stakeholders' assumptions without burning bridges. A proactive mindset and ability to identify themes and emerging trends Enthusiasm for driving forward efficiency, quality and service improvements with the tenacity to overcome any obstacles. Commercial Acumen, evidenced through prioritisation of improvement initiatives Essential Skills & Experience: Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies. Analytical skills to investigate, collate and evaluate information Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions. Ability to work under pressure and manage competing priorities. Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Our Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Who We Are Runway East creates flexible workspaces across London and the UK. Our mission is to be the best place for ambitious businesses to grow. We care deeply about service, detail and ownership. As a proud B Corp and a growing company, we're building something long-term - for our members and our team. The Role We're hiring a senior General Manager to take full ownership of one of our flagship Central London buildings. As the General Manager for that site, you'll be accountable for its standards, service, team and overall performance. You'll lead a small on-site team and set the tone for the building every day. Your primary focus is operational excellence, consistent member experience and making sure the building runs exceptionally well. This is a great opportunity for a hospitality leader who wants real ownership. You'll run your site as if it were your own - setting the standard, leading from the front and taking responsibility for outcomes. Because we're growing, not everything is fully defined. If you enjoy shaping processes, making decisions and improving systems, standards and performance, this role will suit you. Key Responsibilities: Lead and develop a small site team (1-3 people), setting clear expectations and high standards. Ensure the building is compliant, organised and consistently "tour ready." Handle facilities and operational issues, resolving problems quickly and properly. Deliver a consistently strong member experience that protects retention and drives satisfaction. Spot and solve problems fast - from facilities to process improvements you're always looking to make things better. Work closely with the central Commercial team to drive occupancy and retention. Oversee the site P&L, ensuring spend and performance are in line with targets. Build strong relationships with members, partners and local networks - you're the face of RWE. Who You Are Ownership-led - you take responsibility for outcomes and don't wait to be told what to fix. Standards and service obsessed - you're highly organised, detail-focused and unwilling to accept "good enough
Mar 06, 2026
Full time
Who We Are Runway East creates flexible workspaces across London and the UK. Our mission is to be the best place for ambitious businesses to grow. We care deeply about service, detail and ownership. As a proud B Corp and a growing company, we're building something long-term - for our members and our team. The Role We're hiring a senior General Manager to take full ownership of one of our flagship Central London buildings. As the General Manager for that site, you'll be accountable for its standards, service, team and overall performance. You'll lead a small on-site team and set the tone for the building every day. Your primary focus is operational excellence, consistent member experience and making sure the building runs exceptionally well. This is a great opportunity for a hospitality leader who wants real ownership. You'll run your site as if it were your own - setting the standard, leading from the front and taking responsibility for outcomes. Because we're growing, not everything is fully defined. If you enjoy shaping processes, making decisions and improving systems, standards and performance, this role will suit you. Key Responsibilities: Lead and develop a small site team (1-3 people), setting clear expectations and high standards. Ensure the building is compliant, organised and consistently "tour ready." Handle facilities and operational issues, resolving problems quickly and properly. Deliver a consistently strong member experience that protects retention and drives satisfaction. Spot and solve problems fast - from facilities to process improvements you're always looking to make things better. Work closely with the central Commercial team to drive occupancy and retention. Oversee the site P&L, ensuring spend and performance are in line with targets. Build strong relationships with members, partners and local networks - you're the face of RWE. Who You Are Ownership-led - you take responsibility for outcomes and don't wait to be told what to fix. Standards and service obsessed - you're highly organised, detail-focused and unwilling to accept "good enough
Quality Engineer (mechanical /precision engineering) c£up to 55k South East Permanent ABJ7649 As an experienced Quality Engineerwith a strong background in precision manufacturingideally from an aerospace or subcontract machining environment. The principal purpose of the Quality Engineer is to deliver professional quality engineering service to the business with primary focus on Manufacturing Quality control requirements. PRINCIPAL ACCOUNTABILITIES: Liaising with Customers and Suppliers on quality related issues Manufacturing liaison and reporting shortfalls to Manufacturing supervision. Training Operators in all aspects of inspection techniques and equipment. Including the preparation of inspection equipment work instruction. Assisting in effective management of the entire measurement and test equipment / calibration system. Setting of adjustable M&TE for use by Manufacturing Operators. Recommending and pursuing (when sanctioned) improvements to both Inspection and Quality techniques and equipment. Translation of Customer quality requirements into detailed Manufacturing Instructions. Compiling routine final inspection trend analysis and reports. Compilation of Inspection report blanks. Managing Non-Conformances and Customer Complaints through 8Ds/5Whys Compilation and submission of various Customer documentation packs System and process audits up to completion as scheduled. Supplier audits including reporting and recommendations. Customer & Supplier liaison on specific quality issues. Creation of Quality Control Plans/LTQRS on specific customer projects. QUALIFICATIONS & EXPERIENCE: HNC/HND, Degree level or equivalent mechanical engineering educational apprenticeship or similar Recent commercial experiencein a Quality Engineering or equivalent technical role. Be mechanically trained, with a solid understanding of inspection techniquesand the ability to interpret complex engineering drawings and determine appropriate measuring techniques. The ability to produce credible inspection and associated reports. Preferred: A good knowledge of programming CMMs, supported by a certificate of competence in CMM programming issued by the CMM manufacturer or agent. PC-DMIS programming ability. PC-DMIS Level 2. CMM: Hexagon S Chrome with tactile & laser heads ISO 9000 Auditor qualification Be capable of producing detailed inspection and quality reports, and liaising confidently with customers and suppliers. Have experience managing non-conformances, calibration systems, and supporting audits (internal and supplier). Be proficient with Microsoft Officeand comfortable training others in inspection or quality-related processes. The benefits package: Salary:c£up to 55k p.a. Holidays:23 days + 8 Bank Holidays Pension:4% matched scheme (after probation 3m). To ApplyPlease contact Alison Basson ABJ7649, and call on , or reply via email, entering the job title and reference code in the subject field to JBRP1_UKTJ
Mar 06, 2026
Full time
Quality Engineer (mechanical /precision engineering) c£up to 55k South East Permanent ABJ7649 As an experienced Quality Engineerwith a strong background in precision manufacturingideally from an aerospace or subcontract machining environment. The principal purpose of the Quality Engineer is to deliver professional quality engineering service to the business with primary focus on Manufacturing Quality control requirements. PRINCIPAL ACCOUNTABILITIES: Liaising with Customers and Suppliers on quality related issues Manufacturing liaison and reporting shortfalls to Manufacturing supervision. Training Operators in all aspects of inspection techniques and equipment. Including the preparation of inspection equipment work instruction. Assisting in effective management of the entire measurement and test equipment / calibration system. Setting of adjustable M&TE for use by Manufacturing Operators. Recommending and pursuing (when sanctioned) improvements to both Inspection and Quality techniques and equipment. Translation of Customer quality requirements into detailed Manufacturing Instructions. Compiling routine final inspection trend analysis and reports. Compilation of Inspection report blanks. Managing Non-Conformances and Customer Complaints through 8Ds/5Whys Compilation and submission of various Customer documentation packs System and process audits up to completion as scheduled. Supplier audits including reporting and recommendations. Customer & Supplier liaison on specific quality issues. Creation of Quality Control Plans/LTQRS on specific customer projects. QUALIFICATIONS & EXPERIENCE: HNC/HND, Degree level or equivalent mechanical engineering educational apprenticeship or similar Recent commercial experiencein a Quality Engineering or equivalent technical role. Be mechanically trained, with a solid understanding of inspection techniquesand the ability to interpret complex engineering drawings and determine appropriate measuring techniques. The ability to produce credible inspection and associated reports. Preferred: A good knowledge of programming CMMs, supported by a certificate of competence in CMM programming issued by the CMM manufacturer or agent. PC-DMIS programming ability. PC-DMIS Level 2. CMM: Hexagon S Chrome with tactile & laser heads ISO 9000 Auditor qualification Be capable of producing detailed inspection and quality reports, and liaising confidently with customers and suppliers. Have experience managing non-conformances, calibration systems, and supporting audits (internal and supplier). Be proficient with Microsoft Officeand comfortable training others in inspection or quality-related processes. The benefits package: Salary:c£up to 55k p.a. Holidays:23 days + 8 Bank Holidays Pension:4% matched scheme (after probation 3m). To ApplyPlease contact Alison Basson ABJ7649, and call on , or reply via email, entering the job title and reference code in the subject field to JBRP1_UKTJ
Go back Royal Devon University Healthcare NHS Foundation Trust Lead Counsellor Children and Young People The closing date is 17 March 2026 This is an exciting opportunity to become part the Children's Centre of Excellence within Devon and Cornwall Sexual Assault Referral Centre's. We are looking to for an experienced therapist to lead our growing team of specialist sexual violence therapists in delivering evidence based interventions to children and young people who have experienced sexual harm within Devon and Torbay. Main duties of the job For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. About us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey. Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role Devon and Cornwall SARC deliver trauma processing interventions (TF - CBT) to children within the region as part of the wider sexual violence therapeutic system. We are looking for a experienced therapist to lead our growing team within this speciality. You will work as part of a multidisciplinary team consisting of Consultants, Paediatricians, Forensic Doctors, Specialist Safeguarding Nurse, Assistant Practitioners with management and administrative support. We are looking for an experienced leader who can build on existing partnerships, pathways and system change work, whilst holding a clinical case load and supporting therapists within the service. Working Pattern: 3 days a week between Monday and Friday. To be agreed on appointment. Interview Date: To Be Confirmed For further information please contact: Lyndsay Howell, General Manager on or Pay: The salary advertised for this position reflects the Agenda for Change 2026-7 rates, inclusive of a 3.3% pay award implemented from April 2026. If you join before this date, remuneration will be based on the 2025-6 pay bandings (Pay scales for 2025/26 NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Person Specification General Requirements See job description text above, and (where applicable) you can download a copy of the full job description See job description text above, and (where applicable) you can download a copy of the full job description Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Royal Devon University Healthcare NHS Foundation Trust
Mar 06, 2026
Full time
Go back Royal Devon University Healthcare NHS Foundation Trust Lead Counsellor Children and Young People The closing date is 17 March 2026 This is an exciting opportunity to become part the Children's Centre of Excellence within Devon and Cornwall Sexual Assault Referral Centre's. We are looking to for an experienced therapist to lead our growing team of specialist sexual violence therapists in delivering evidence based interventions to children and young people who have experienced sexual harm within Devon and Torbay. Main duties of the job For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. About us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey. Job responsibilities For more information on the Job Description and Responsibilities please click the link below. More detail about the role Devon and Cornwall SARC deliver trauma processing interventions (TF - CBT) to children within the region as part of the wider sexual violence therapeutic system. We are looking for a experienced therapist to lead our growing team within this speciality. You will work as part of a multidisciplinary team consisting of Consultants, Paediatricians, Forensic Doctors, Specialist Safeguarding Nurse, Assistant Practitioners with management and administrative support. We are looking for an experienced leader who can build on existing partnerships, pathways and system change work, whilst holding a clinical case load and supporting therapists within the service. Working Pattern: 3 days a week between Monday and Friday. To be agreed on appointment. Interview Date: To Be Confirmed For further information please contact: Lyndsay Howell, General Manager on or Pay: The salary advertised for this position reflects the Agenda for Change 2026-7 rates, inclusive of a 3.3% pay award implemented from April 2026. If you join before this date, remuneration will be based on the 2025-6 pay bandings (Pay scales for 2025/26 NHS Employers) As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Person Specification General Requirements See job description text above, and (where applicable) you can download a copy of the full job description See job description text above, and (where applicable) you can download a copy of the full job description Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Royal Devon University Healthcare NHS Foundation Trust
KS2 Primary Teacher - Inner London - Outstanding Primary School An Outstanding Primary School in the heart of Merton is looking to expand its brilliant team and take on a KS2 Primary Teacher on a full-time, permanent contract starting this September 2026! Please read on to see how this could be the perfect role/school for you! Outstanding three-form entry Primary School Excellent ECT support and programmes in place State-of-the-art outdoor enrichment facilities Excellent staff culture and well-being (Big focus on a positive work-life balance) Two-week half term in October High staff retention rates across the school, with most teachers having worked there for over five years! The Head Teacher is a big believer in continuous development, so there are ample CPD opportunities across the school Please read the full details of this KS2 Primary Teacher / KS3 Primary ECT vacancy below before applying. Role Spec - KS2 Primary Teacher KS2 Primary Teacher Flexibility of year group in KS2 Inner London payscale MPS1 - UPS3 £38,766 - £60,092 per annum Full-time - Permanent contract September 2026 Start Based in the borough of Merton School Spec - KS2 Primary Teacher Three-form entry Primary School 'Outstanding' on the 2023 Ofstad report State-of-the-art outdoor enrichment facilities Brilliant leadership team to lean on Plenty of CPD opportunities for all staff High staff retention rates Easily accessible by public transport and onsite car park Person Spec - KS2 Primary Teacher Requires UK QTS Strong academics across the board - Degree, A Levels and GCSEs 'Good or Outstanding' lesson observations/placement reports Be a team player who isn't afraid to work as a part of a team Have a passion for inspiring pupils in their learning If you're interested in this KS2 Primary Teacher position, please apply today. Shortlisted candidates will be confidentially contacted within 24hrs of their application to discuss the school in further detail before progressing to an interview or visit. KS2 Primary Teacher - Inner London - Outstanding Primary School INDT
Mar 06, 2026
Full time
KS2 Primary Teacher - Inner London - Outstanding Primary School An Outstanding Primary School in the heart of Merton is looking to expand its brilliant team and take on a KS2 Primary Teacher on a full-time, permanent contract starting this September 2026! Please read on to see how this could be the perfect role/school for you! Outstanding three-form entry Primary School Excellent ECT support and programmes in place State-of-the-art outdoor enrichment facilities Excellent staff culture and well-being (Big focus on a positive work-life balance) Two-week half term in October High staff retention rates across the school, with most teachers having worked there for over five years! The Head Teacher is a big believer in continuous development, so there are ample CPD opportunities across the school Please read the full details of this KS2 Primary Teacher / KS3 Primary ECT vacancy below before applying. Role Spec - KS2 Primary Teacher KS2 Primary Teacher Flexibility of year group in KS2 Inner London payscale MPS1 - UPS3 £38,766 - £60,092 per annum Full-time - Permanent contract September 2026 Start Based in the borough of Merton School Spec - KS2 Primary Teacher Three-form entry Primary School 'Outstanding' on the 2023 Ofstad report State-of-the-art outdoor enrichment facilities Brilliant leadership team to lean on Plenty of CPD opportunities for all staff High staff retention rates Easily accessible by public transport and onsite car park Person Spec - KS2 Primary Teacher Requires UK QTS Strong academics across the board - Degree, A Levels and GCSEs 'Good or Outstanding' lesson observations/placement reports Be a team player who isn't afraid to work as a part of a team Have a passion for inspiring pupils in their learning If you're interested in this KS2 Primary Teacher position, please apply today. Shortlisted candidates will be confidentially contacted within 24hrs of their application to discuss the school in further detail before progressing to an interview or visit. KS2 Primary Teacher - Inner London - Outstanding Primary School INDT
Job Title: VAT Manager Location: Manchester Salary: Up to £75,000 (London) Company Overview: Our client is a leading UK Top 60 accountancy firm with a differentiated advisory-led proposition, headquartered in Manchester. They have been a trusted name in professional services for over 40 years. Their commitment to excellence and customer satisfaction has positioned them as a premier provider in the market. Our client does not offer a one-size-fits-all approach. They recognise that, in today s economic environment, businesses require bespoke support and provide end-to-end services from start-up to exit strategies. Their mantra is: Good advisers help your business. Great ones transform it. This forms the foundation of the business. Role Overview Our client is seeking a proactive, commercially minded VAT Manager to play a central role within their VAT team. Reporting directly to the VAT Director, the successful candidate will act as the first point of contact for clients, taking ownership of complex VAT matters, managing a diverse portfolio, and building long-term, trusted client relationships. This is a high-impact position where the VAT Manager will lead on technical advisory work, oversee case management, and confidently represent clients in negotiations and disputes with HMRC. The role involves close collaboration with colleagues across the wider firm to ensure exceptional service delivery and contribute to the continued growth and reputation of the VAT offering. Key Responsibilities: Act as the primary VAT contact for an assigned client portfolio, building strong relationships and delivering commercially focused advice Lead on complex VAT matters, applying legislation, case law, and HMRC guidance to provide clear and strategic solutions Represent clients in HMRC enquiries and disputes, preparing well-structured technical arguments and defending positions confidently Maintain responsibility for the quality and accuracy of VAT work, ensuring strong compliance standards and robust audit trails Identify risks and opportunities early, leading on technically challenging matters and escalating to the VAT Director where appropriate Contribute to business development activities, engaging with new enquiries, identifying growth opportunities, and supporting cross-referrals across the firm Lead, mentor, and support junior team members through training, work reviews, and ongoing development Monitor changes in VAT legislation and HMRC practice, contributing to internal knowledge sharing and external thought leadership Build effective working relationships with HMRC and external advisors, ensuring communication is professional and aligned with client objectives Enhance internal VAT processes, maintaining central query logs and supporting knowledge sharing across the team Provide high-level VAT advisory support to both clients and internal stakeholders, grounded in strong legal and commercial analysis Lead on ECNs, Pre-Creds, and non-statutory clearance requests, ensuring submissions are technically robust and well evidenced Engage with senior leadership, providing updates on client matters, risks, and emerging technical issues Attend networking events, seminars, and industry briefings to strengthen expertise and professional presence Act as a senior point of contact for DIY Housebuilder Claims, ensuring smooth management and high service standards Requirements: Fully qualified accountant (ACCA / CTA / ACA or equivalent) with strong technical grounding in UK VAT legislation, case law, and HMRC processes Significant hands-on VAT experience gained within an accountancy practice or specialist tax environment Proven ability to manage and grow client relationships, acting as a trusted advisor and primary point of contact Demonstrable experience handling HMRC enquiries and disputes, with confidence in defending technical positions Strong analytical and problem-solving skills, with the ability to interpret legislation and provide clear strategic recommendations Excellent communication and interpersonal skills, able to explain complex VAT matters clearly and effectively Experience mentoring and developing junior team members Highly organised with strong attention to detail and the ability to manage multiple deadlines Commercial awareness, with the ability to identify opportunities and support the growth of the VAT service line Proactive approach to continuous professional development and staying current with VAT developments Collaborative mindset, working effectively with colleagues across tax, audit, accounts, and advisory teams
Mar 06, 2026
Full time
Job Title: VAT Manager Location: Manchester Salary: Up to £75,000 (London) Company Overview: Our client is a leading UK Top 60 accountancy firm with a differentiated advisory-led proposition, headquartered in Manchester. They have been a trusted name in professional services for over 40 years. Their commitment to excellence and customer satisfaction has positioned them as a premier provider in the market. Our client does not offer a one-size-fits-all approach. They recognise that, in today s economic environment, businesses require bespoke support and provide end-to-end services from start-up to exit strategies. Their mantra is: Good advisers help your business. Great ones transform it. This forms the foundation of the business. Role Overview Our client is seeking a proactive, commercially minded VAT Manager to play a central role within their VAT team. Reporting directly to the VAT Director, the successful candidate will act as the first point of contact for clients, taking ownership of complex VAT matters, managing a diverse portfolio, and building long-term, trusted client relationships. This is a high-impact position where the VAT Manager will lead on technical advisory work, oversee case management, and confidently represent clients in negotiations and disputes with HMRC. The role involves close collaboration with colleagues across the wider firm to ensure exceptional service delivery and contribute to the continued growth and reputation of the VAT offering. Key Responsibilities: Act as the primary VAT contact for an assigned client portfolio, building strong relationships and delivering commercially focused advice Lead on complex VAT matters, applying legislation, case law, and HMRC guidance to provide clear and strategic solutions Represent clients in HMRC enquiries and disputes, preparing well-structured technical arguments and defending positions confidently Maintain responsibility for the quality and accuracy of VAT work, ensuring strong compliance standards and robust audit trails Identify risks and opportunities early, leading on technically challenging matters and escalating to the VAT Director where appropriate Contribute to business development activities, engaging with new enquiries, identifying growth opportunities, and supporting cross-referrals across the firm Lead, mentor, and support junior team members through training, work reviews, and ongoing development Monitor changes in VAT legislation and HMRC practice, contributing to internal knowledge sharing and external thought leadership Build effective working relationships with HMRC and external advisors, ensuring communication is professional and aligned with client objectives Enhance internal VAT processes, maintaining central query logs and supporting knowledge sharing across the team Provide high-level VAT advisory support to both clients and internal stakeholders, grounded in strong legal and commercial analysis Lead on ECNs, Pre-Creds, and non-statutory clearance requests, ensuring submissions are technically robust and well evidenced Engage with senior leadership, providing updates on client matters, risks, and emerging technical issues Attend networking events, seminars, and industry briefings to strengthen expertise and professional presence Act as a senior point of contact for DIY Housebuilder Claims, ensuring smooth management and high service standards Requirements: Fully qualified accountant (ACCA / CTA / ACA or equivalent) with strong technical grounding in UK VAT legislation, case law, and HMRC processes Significant hands-on VAT experience gained within an accountancy practice or specialist tax environment Proven ability to manage and grow client relationships, acting as a trusted advisor and primary point of contact Demonstrable experience handling HMRC enquiries and disputes, with confidence in defending technical positions Strong analytical and problem-solving skills, with the ability to interpret legislation and provide clear strategic recommendations Excellent communication and interpersonal skills, able to explain complex VAT matters clearly and effectively Experience mentoring and developing junior team members Highly organised with strong attention to detail and the ability to manage multiple deadlines Commercial awareness, with the ability to identify opportunities and support the growth of the VAT service line Proactive approach to continuous professional development and staying current with VAT developments Collaborative mindset, working effectively with colleagues across tax, audit, accounts, and advisory teams
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Role Overview This role will provide Tax compliance and advisory services to a wide range of corporate and owner managed clients. The primary responsibility will be to deal with all matters relating to the management of a portfolio of clients. You will also provide assistance to Director/Partners in both client work and in the management of the group and on occasions the practice. Will be involved in special assignments on an ad hoc basis. A key part of the role requires the individual to actively seek, and keep the Partner informed about, any new business opportunities arising on existing and new clients. Responsibilities To act as a key point of contact within the firm for the client, together with the Senior Manager/Partner. This will involve responding quickly to, as well as anticipating, client requests/needs, keeping clients informed of progress in relation to all aspects of the service provided, and maintaining regular contact with clients There will be an expectation that you will take full responsibility for project delivery on their portfolio Manage a portfolio of clients including control of billings and cash collection within the firms criteria Review of work prepared by more junior members of staff Liaise with HMRC To ensure assignments are completed within agreed budgets and keep client/Partner informed of overruns and plan staff assignments in order to give an appropriate spread of experience Ensure that the firm's quality control procedures are adhered to including second partner review Identify risk and technical matters, as well as selling opportunities, to the Partner/ Senior Manager/Manager, whilst exercising judgement within agreed parameters. Requirements Educated to degree level, and/or CTA and/or ACA qualified or equivalent Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice - driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity You'll also be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
