Join a growing team as our new Ecommerce Executive, where you'll play a pivotal role in scaling the Majestic Wine app and driving digital growth across our diverse web ecosystem! Who are we Majestic Wine Group is the UK's largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK. The Role As an Ecommerce Executive, you will support the Ecommerce Trading Manager in the day-to-day management and performance of the Majestic Wine app, with a strong focus on executing the onsite promotional plan, enhancing the customer journey to drive conversion, delivering trading objectives and overall business strategy. In addition, you will support Majestic's wider digital propositions, including Subscriptions and Commercial websites, and develop working knowledge of the main Majestic website to provide flexible support across the Ecommerce team as required. This will involve working closely with the Ecommerce Trading Manager & team, the IT team, and wider cross-functional stakeholders. This role offers the opportunity to gain broad exposure across Majestic's digital ecosystem, combining trading, development, optimisation, and cross-team collaboration. Job Specifics Contract Type: Permanent Location: Watford - Our Head Office is based in Watford, our Head Office is 15 minute walk from Watford Junction station. Reporting to: Ecommerce Trading Manager We are proud to offer an Agile Working Policy for Head Office colleagues; a blend of office and remote working which will include 3 days working at the Majestic Office each week. Key Responsibilities Own weekly and monthly app trading performance reporting, providing clear insights and actionable recommendations Create and deliver reports to support trade optimisation, proposing improvements to increase conversion across the app and other Majestic websites Provide support to the wider Ecommerce team and main website as required Support the launch and ongoing development of wider business websites and propositions, including subscriptions, commercial sites and new initiatives, with responsibility for tagging, analytics and trading improvement recommendations Manage and brief all app content, including service messaging and the execution of loyalty requests - ensure the accuracy of product representation on the app, including visual merchandising standards and taxonomy Lead UAT and regression testing for app releases and new features, ensuring quality and functionality, and support releases on the main website and other Majestic websites. Ensure analytics and tracking are correctly implemented and functioning on the app Support cross business initiatives and ad hoc projects as needed Knowledge & Skills Required Minimum 3 years' ecommerce experience, ideally within a B2C retail environment Experience managing and optimising mobile apps Working knowledge of HTML and CSS Experience using Google Tag Manager; Firebase knowledge desirable Strong problem solving mindset, with the ability to identify issues and opportunities for improvement across the app Confident communicator, able to work effectively across multiple teams and seniority levels Proactive and commercially minded, with the ability to generate ideas to improve trading performance across the app and wider digital platforms Strong organisational and prioritisation skills, with the ability to manage multiple projects in a fast paced environment Detail and results oriented, with a strong work ethic and a collaborative team player approach Solid understanding of retail ecommerce best practices, including website metrics, data analysis, SEO and reporting tools Awareness of digital market trends and competitor activity Proficient in Google Workspace (Sheets, Docs, Slides) or Microsoft Excel, Word and PowerPoint What's in it for you A competitive salary & performance related bonus Up to 20% Staff Discount 33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme Life Assurance (Worth 2 times your annual salary) A contributory Company Pension Plan Career development opportunities Free parking on site with electric charging points Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, access to free counselling support phone line Company maternity, paternity and adoption leave after 26 weeks Long service rewards. We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Apr 14, 2026
Full time
Join a growing team as our new Ecommerce Executive, where you'll play a pivotal role in scaling the Majestic Wine app and driving digital growth across our diverse web ecosystem! Who are we Majestic Wine Group is the UK's largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK. The Role As an Ecommerce Executive, you will support the Ecommerce Trading Manager in the day-to-day management and performance of the Majestic Wine app, with a strong focus on executing the onsite promotional plan, enhancing the customer journey to drive conversion, delivering trading objectives and overall business strategy. In addition, you will support Majestic's wider digital propositions, including Subscriptions and Commercial websites, and develop working knowledge of the main Majestic website to provide flexible support across the Ecommerce team as required. This will involve working closely with the Ecommerce Trading Manager & team, the IT team, and wider cross-functional stakeholders. This role offers the opportunity to gain broad exposure across Majestic's digital ecosystem, combining trading, development, optimisation, and cross-team collaboration. Job Specifics Contract Type: Permanent Location: Watford - Our Head Office is based in Watford, our Head Office is 15 minute walk from Watford Junction station. Reporting to: Ecommerce Trading Manager We are proud to offer an Agile Working Policy for Head Office colleagues; a blend of office and remote working which will include 3 days working at the Majestic Office each week. Key Responsibilities Own weekly and monthly app trading performance reporting, providing clear insights and actionable recommendations Create and deliver reports to support trade optimisation, proposing improvements to increase conversion across the app and other Majestic websites Provide support to the wider Ecommerce team and main website as required Support the launch and ongoing development of wider business websites and propositions, including subscriptions, commercial sites and new initiatives, with responsibility for tagging, analytics and trading improvement recommendations Manage and brief all app content, including service messaging and the execution of loyalty requests - ensure the accuracy of product representation on the app, including visual merchandising standards and taxonomy Lead UAT and regression testing for app releases and new features, ensuring quality and functionality, and support releases on the main website and other Majestic websites. Ensure analytics and tracking are correctly implemented and functioning on the app Support cross business initiatives and ad hoc projects as needed Knowledge & Skills Required Minimum 3 years' ecommerce experience, ideally within a B2C retail environment Experience managing and optimising mobile apps Working knowledge of HTML and CSS Experience using Google Tag Manager; Firebase knowledge desirable Strong problem solving mindset, with the ability to identify issues and opportunities for improvement across the app Confident communicator, able to work effectively across multiple teams and seniority levels Proactive and commercially minded, with the ability to generate ideas to improve trading performance across the app and wider digital platforms Strong organisational and prioritisation skills, with the ability to manage multiple projects in a fast paced environment Detail and results oriented, with a strong work ethic and a collaborative team player approach Solid understanding of retail ecommerce best practices, including website metrics, data analysis, SEO and reporting tools Awareness of digital market trends and competitor activity Proficient in Google Workspace (Sheets, Docs, Slides) or Microsoft Excel, Word and PowerPoint What's in it for you A competitive salary & performance related bonus Up to 20% Staff Discount 33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme Life Assurance (Worth 2 times your annual salary) A contributory Company Pension Plan Career development opportunities Free parking on site with electric charging points Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, access to free counselling support phone line Company maternity, paternity and adoption leave after 26 weeks Long service rewards. We look forward to receiving your application! Together we are Majestic! On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, managing everything from live commerce and affiliates to paid media and trading strategy. You'll act as the strategic lead for your clients while staying close to the numbers day-to-day. This role will have a key focus on French market clients, so fluency in French and strong knowledge of the French TikTok landscape is essential. Client & Strategy Ownership Own a portfolio of e-commerce brands on TikTok Shop, including French-market clients Act as the main point of contact while leading strategy, performance and delivery Build clear, commercially grounded TikTok Shop growth plans Translate business goals into weekly and monthly trading actions E-commerce Trading & Merchandising Own trading calendars aligned to promotions, launches and key retail moments Lead product merchandising strategy across: Product selection Bundling Pricing Promotions and incentives Continuously optimise AOV, conversion rate and GMV Identify underperforming SKUs and opportunities to scale winners Affiliate Strategy Own the affiliate strategy for your client portfolio Define how affiliates are used to drive GMV Work closely with creators to: Set creator priorities Shape product focus Align offers and incentives Build and refine creator trading strategies around: Deal-led moments Always-on content Live and campaign support Analyse affiliate performance and continuously optimise output Ensure affiliate activity aligns with overall trading and margin goals Performance & Reporting Monitor daily, weekly and monthly performance metrics Lead performance reviews with clients, backed by clear insights and actions Forecast GMV and trading performance Use data over opinions to inform decisions How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Essential Fluent in French, with a strong understanding of the French e-commerce and TikTok market Strong understanding of: Conversion rate optimisation AOV growth Promotional mechanics Product lifecycle management Creation of bundles Comfortable working with performance data and GMV targets Commercially minded and confident making decisions Strong communication skills with both internal teams and clients Desirable Experience with TikTok Shop, marketplaces or social commerce Background in beauty, fashion, lifestyle or FMCG e-commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock-watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
Apr 14, 2026
Full time
About Somerce Somerce is a TikTok Shop specialist agency focused on driving GMV growth for brands. We work with some of the fastest-growing beauty, fashion, lifestyle and FMCG brands in the UK, US and EU, managing everything from live commerce and affiliates to paid media and trading strategy. You'll act as the strategic lead for your clients while staying close to the numbers day-to-day. This role will have a key focus on French market clients, so fluency in French and strong knowledge of the French TikTok landscape is essential. Client & Strategy Ownership Own a portfolio of e-commerce brands on TikTok Shop, including French-market clients Act as the main point of contact while leading strategy, performance and delivery Build clear, commercially grounded TikTok Shop growth plans Translate business goals into weekly and monthly trading actions E-commerce Trading & Merchandising Own trading calendars aligned to promotions, launches and key retail moments Lead product merchandising strategy across: Product selection Bundling Pricing Promotions and incentives Continuously optimise AOV, conversion rate and GMV Identify underperforming SKUs and opportunities to scale winners Affiliate Strategy Own the affiliate strategy for your client portfolio Define how affiliates are used to drive GMV Work closely with creators to: Set creator priorities Shape product focus Align offers and incentives Build and refine creator trading strategies around: Deal-led moments Always-on content Live and campaign support Analyse affiliate performance and continuously optimise output Ensure affiliate activity aligns with overall trading and margin goals Performance & Reporting Monitor daily, weekly and monthly performance metrics Lead performance reviews with clients, backed by clear insights and actions Forecast GMV and trading performance Use data over opinions to inform decisions How You'll Work Fast-paced, high-ownership environment Minimal bureaucracy, maximum accountability You're expected to challenge, suggest, optimise and lead This is a role for someone who enjoys responsibility and impact What We're Looking For Essential Fluent in French, with a strong understanding of the French e-commerce and TikTok market Strong understanding of: Conversion rate optimisation AOV growth Promotional mechanics Product lifecycle management Creation of bundles Comfortable working with performance data and GMV targets Commercially minded and confident making decisions Strong communication skills with both internal teams and clients Desirable Experience with TikTok Shop, marketplaces or social commerce Background in beauty, fashion, lifestyle or FMCG e-commerce Core Benefits Competitive salary, benchmarked to experience and performance Performance-related bonus / commission aligned to commercial impact 28 days holiday + bank holidays Hybrid working with offices in London and Manchester Flexible working hours - we care about output, not clock-watching Growth & Career Development Clear progression paths with responsibility early Regular performance reviews focused on development and impact Direct exposure to high-growth brands across the UK, US and EU Opportunity to work at the cutting edge of TikTok Shop and social commerce Financial & Lifestyle Perks Company pension scheme Monthly wellness allowance (gym, fitness, mental wellbeing or similar) Team socials and events throughout the year Staff discounts across our brands and partners Work Environment Fast-paced, high-ownership culture Minimal bureaucracy and maximum accountability Surrounded by people who care about performance, creativity and doing things properly A business that wins with its clients, shared success matters The Somerce Difference We trust our people We move quickly and back good ideas You'll have real influence, not just responsibility If you perform, you'll grow, simple as that
About The Role Browse Product Owner Hereford, England, United Kingdom Type: Permanent, Full Time Working Pattern: Hybrid (Onsite 3 days a week) The Opportunity MandM is evolving from a traditional project-based model to a product-led organisation, building empowered, cross functional squads that own key customer journeys end to end. We are now looking for a Browse Product Owner to lead the product discovery experience across our eCommerce platform. If you are passionate about optimising digital retail journeys and turning customer insight into measurable growth, this is an opportunity to make a significant impact. Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up and coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are investing in our product function and building capability for the future. Now is an exciting time to join our journey. More than a role Competitive Salary: Your talent deserves recognition Company bonus: We succeed, you benefit Career Growth: real opportunity to develop within a growing business Employee Discounts: Stay stylish with our exclusive discounts. Company Pension: Secure your financial future. ️ Generous Holiday Allowance: Enjoy 5 weeks of well deserved breaks. You even have the option to buy an extra week Birthday Delight: Take your special day off to celebrate YOU Free Parking Health & Wellbeing programme The Role Scope As Browse Product Owner, you will own the end to end discovery journey. Your focus will be on improving how customers search, navigate and explore our products. From intelligent search and enriched product data to seamless navigation and merchandising logic, you will shape the browsing experience that drives relevance, engagement and commercial performance. You will work within a dedicated squad of designers, engineers and analysts partnering closely with stakeholders across digital, trading, marketing and technology to deliver measurable outcomes aligned to our product strategy. Role key responsibilities Product Vision & Strategy Define and communicate a compelling product vision for the Browse domain Shape and own the roadmap aligned to business and product strategy Balance short term optimisation with longer term strategic bets Value & Commercial Impact Prioritise initiatives that maximise ROI and customer value Identify friction points within the discovery journey and translate them into actionable improvements Define clear success metrics aligned to commercial performance and North Star metrics Monitor performance daily and present progress against quarterly goals Discovery & Data-Driven Decisions Lead hypothesis-driven discovery using qualitative and quantitative insight Leverage A/B testing and experimentation to validate ideas and reduce risk Interpret complex sales and behavioural data to inform prioritisation Product Leadership & Execution Lead a cross functional squad through clear vision and prioritisation Own and refine the product backlog, ensuring work is outcome-focused. Clearly articulate customer problems and desired outcomes to designers and engineers Create alignment and momentum without formal line management responsibility Protect team focus and product integrity Stakeholder & Partner Management Build strong relationships across digital, trading, marketing and technology Influence senior stakeholders through clear storytelling and evidence led decisions Collaborate with third party partners in Search & Discovery and Product Experience Management to maximise capability About You What We're Looking For Experience as a Product Owner or Product Manager within a digital or eCommerce environment Strong commercial awareness and confidence working with performance metrics Proven ability to interpret behavioural, sales and customer data Experience leading or contributing to cross functional product teams Ability to influence without authority and drive alignment across stakeholders. Confident communicator who can influence and challenge constructively Passion for creating exceptional digital retail experiences Experience working in Agile environments Why Join MandM? Be part of a genuine product transformation Own a critical customer journey with measurable commercial impact Work in empowered cross functional squads Hybrid working model Opportunity to shape how we deliver value to customers at scale If you are motivated by improving discovery experiences, driving measurable outcomes and working within a modern product operating model, we'd love to hear from you About Us Our Values Integrity Teamwork Accountability Entrepreneurial approach
Apr 14, 2026
Full time
About The Role Browse Product Owner Hereford, England, United Kingdom Type: Permanent, Full Time Working Pattern: Hybrid (Onsite 3 days a week) The Opportunity MandM is evolving from a traditional project-based model to a product-led organisation, building empowered, cross functional squads that own key customer journeys end to end. We are now looking for a Browse Product Owner to lead the product discovery experience across our eCommerce platform. If you are passionate about optimising digital retail journeys and turning customer insight into measurable growth, this is an opportunity to make a significant impact. Who Are We? MandM is one of the biggest employers in Herefordshire and one of Europe's leading online, off price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children. We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up and coming brands, giving fantastic value all year round. We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about. As our business continues to grow we are investing in our product function and building capability for the future. Now is an exciting time to join our journey. More than a role Competitive Salary: Your talent deserves recognition Company bonus: We succeed, you benefit Career Growth: real opportunity to develop within a growing business Employee Discounts: Stay stylish with our exclusive discounts. Company Pension: Secure your financial future. ️ Generous Holiday Allowance: Enjoy 5 weeks of well deserved breaks. You even have the option to buy an extra week Birthday Delight: Take your special day off to celebrate YOU Free Parking Health & Wellbeing programme The Role Scope As Browse Product Owner, you will own the end to end discovery journey. Your focus will be on improving how customers search, navigate and explore our products. From intelligent search and enriched product data to seamless navigation and merchandising logic, you will shape the browsing experience that drives relevance, engagement and commercial performance. You will work within a dedicated squad of designers, engineers and analysts partnering closely with stakeholders across digital, trading, marketing and technology to deliver measurable outcomes aligned to our product strategy. Role key responsibilities Product Vision & Strategy Define and communicate a compelling product vision for the Browse domain Shape and own the roadmap aligned to business and product strategy Balance short term optimisation with longer term strategic bets Value & Commercial Impact Prioritise initiatives that maximise ROI and customer value Identify friction points within the discovery journey and translate them into actionable improvements Define clear success metrics aligned to commercial performance and North Star metrics Monitor performance daily and present progress against quarterly goals Discovery & Data-Driven Decisions Lead hypothesis-driven discovery using qualitative and quantitative insight Leverage A/B testing and experimentation to validate ideas and reduce risk Interpret complex sales and behavioural data to inform prioritisation Product Leadership & Execution Lead a cross functional squad through clear vision and prioritisation Own and refine the product backlog, ensuring work is outcome-focused. Clearly articulate customer problems and desired outcomes to designers and engineers Create alignment and momentum without formal line management responsibility Protect team focus and product integrity Stakeholder & Partner Management Build strong relationships across digital, trading, marketing and technology Influence senior stakeholders through clear storytelling and evidence led decisions Collaborate with third party partners in Search & Discovery and Product Experience Management to maximise capability About You What We're Looking For Experience as a Product Owner or Product Manager within a digital or eCommerce environment Strong commercial awareness and confidence working with performance metrics Proven ability to interpret behavioural, sales and customer data Experience leading or contributing to cross functional product teams Ability to influence without authority and drive alignment across stakeholders. Confident communicator who can influence and challenge constructively Passion for creating exceptional digital retail experiences Experience working in Agile environments Why Join MandM? Be part of a genuine product transformation Own a critical customer journey with measurable commercial impact Work in empowered cross functional squads Hybrid working model Opportunity to shape how we deliver value to customers at scale If you are motivated by improving discovery experiences, driving measurable outcomes and working within a modern product operating model, we'd love to hear from you About Us Our Values Integrity Teamwork Accountability Entrepreneurial approach
Overview Business Area: Nestlé Professional Senior National Account Manager - Amazon: 12 month fixed term contract Location: Gatwick - minimum 2 days per week in our office Attractive Salary Some of our fantastic benefits: Car allowance Potential, discretionary annual bonus Generous penions scheme 12 flexible days on top of 25 days annual holiday entitlement per annum pro rata 2 paid volunteering days A focus on personal development and growth Although this is a full-time temporary opportunity, please speak to us about what flexibility means to you as we are always open to discussing individual's flexible working needs, don't let this stop you from applying. Position Summary Nestlé Professional ("NP") is our Business-to-Business foodservice arm, which specialises in the Out of Home solutions market. The unrivalled portfolio of NP includes food brands such as MAGGI and renowned Coffee brands including 'We Proudly Serve' STARBUCKS and NESCAFE. NP operates successfully in an enormous marketplace and is an ambitious growth driver for Nestlé. The team's aim is to unlock category growth for NP and its partners, through its range of branded, creative food and beverage solutions. We have an exciting opportunity for a Senior National Account Manager to join our Nestlé Professional Sales team on a 12 month fixed term contract, managing one of our largest customer accounts, Amazon. As Senior National Account Manager, you will be responsible for managing the relationship for Nestlé Professional across both the Amazon.co.uk and Amazon Business platforms, liaising with Vendor managers, Marketing, Finance, Supply Chain and all relevant parties to deliver Net Net Sales (NNS) through effective activation whilst controlling Trade Spend and margin targets. The role will require strong stakeholder management and ability to align within the UK across Nestlé divisions, as well as above market with the Nestlé Professional European E-commerce lead and fellow Nestlé Professional SNAMs across multiple European markets. Your impact Your key responsibilities will include: Full P&L management and accountability including sales revenue, trade spend, market share and profit targets Develop and agree customer specific joint business plans (JBP's) to successfully achieve Nestlé's and the customer's commercial goals, with the ability to win both on Amazon.co.uk as well as creating long term sustainable growth in Amazon Business Build and develop effective relationships through an engaging and forward-thinking contact strategy, utilising different functional teams to deliver a best-in-class partnership Co-create and execute robust channel strategies, ensuing we have the tools we need to win in channels and customers for the long term Provide all the required inputs for the Monthly Business Planning cycle Oversee and ensure Nestlé Category and Marketing initiative plans are executed by working in conjunction with Brand/Activation Managers and external agency partners Run promotional post-evaluation and optimisation throughout the year to drive ROI Ensure all day-to-day account issues are dealt with effectively and efficiently with a customer centric approach Closely monitor industry and competitor activity, to ensure our strategic commercial vision is in line with market demands in a constantly changing, competitive environment that we work in Your ingredients for success To be successful, you'll already have a fantastic breadth of sales experience. You will be passionate, tenacious, results focused and enjoy working in a highly energetic and exciting environment. Acting as an ambassador for our brands, you will have commercial capability and have experience of influencing across all levels. It's a given that you will know the importance of being able to flex your style whilst working in an environment that can be, at times, ambiguous. You will also: Have a full understanding of Amazon with previous experience of working with Amazon Vendor Central / AVS / AVN / Amazon Business / Amazon Advertising and strategic partners Demonstrate strong digital capabilities, with experience in SEO, content optimisation, retail digital media and digital shelf, to ensure we're maximising our visibility, traffic and conversion Be curious! Whether that be diving into data, identifying the latest channel and customer trends or leveraging AI, moving at pace to bring recommendations to the business will be key Be an experienced and skilled negotiator and have the ability to conduct multi-faceted negotiations Demonstrate vision and building a strategy, to ensure NP continues to outperform its competitors in the e-commerce channel Be courageous, we're not afraid to think differently and embrace new ideas. We want you to disrupt what we do in the right way to drive great results and change. Demonstrate the ability to learn quickly and take ownership of your personal development journey. Why Nestlé? In the Nestlé Professional sales team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come. We will actively encourage you to gain different experience in a wide range of roles. We want our people to have the breadth and depth of experience and as a result an unrivalled Sales career which could lead to senior roles both in the UK and across other markets. Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you. What you need to know Advert posting date: 13/03/2026 Advert closing date: 27/03/2026 We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery. To find out more about Nestle's commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace To find out more about your recruitment journey with Nestle: Recruitment Journey Nestlé UK & Ireland
Apr 14, 2026
Full time
Overview Business Area: Nestlé Professional Senior National Account Manager - Amazon: 12 month fixed term contract Location: Gatwick - minimum 2 days per week in our office Attractive Salary Some of our fantastic benefits: Car allowance Potential, discretionary annual bonus Generous penions scheme 12 flexible days on top of 25 days annual holiday entitlement per annum pro rata 2 paid volunteering days A focus on personal development and growth Although this is a full-time temporary opportunity, please speak to us about what flexibility means to you as we are always open to discussing individual's flexible working needs, don't let this stop you from applying. Position Summary Nestlé Professional ("NP") is our Business-to-Business foodservice arm, which specialises in the Out of Home solutions market. The unrivalled portfolio of NP includes food brands such as MAGGI and renowned Coffee brands including 'We Proudly Serve' STARBUCKS and NESCAFE. NP operates successfully in an enormous marketplace and is an ambitious growth driver for Nestlé. The team's aim is to unlock category growth for NP and its partners, through its range of branded, creative food and beverage solutions. We have an exciting opportunity for a Senior National Account Manager to join our Nestlé Professional Sales team on a 12 month fixed term contract, managing one of our largest customer accounts, Amazon. As Senior National Account Manager, you will be responsible for managing the relationship for Nestlé Professional across both the Amazon.co.uk and Amazon Business platforms, liaising with Vendor managers, Marketing, Finance, Supply Chain and all relevant parties to deliver Net Net Sales (NNS) through effective activation whilst controlling Trade Spend and margin targets. The role will require strong stakeholder management and ability to align within the UK across Nestlé divisions, as well as above market with the Nestlé Professional European E-commerce lead and fellow Nestlé Professional SNAMs across multiple European markets. Your impact Your key responsibilities will include: Full P&L management and accountability including sales revenue, trade spend, market share and profit targets Develop and agree customer specific joint business plans (JBP's) to successfully achieve Nestlé's and the customer's commercial goals, with the ability to win both on Amazon.co.uk as well as creating long term sustainable growth in Amazon Business Build and develop effective relationships through an engaging and forward-thinking contact strategy, utilising different functional teams to deliver a best-in-class partnership Co-create and execute robust channel strategies, ensuing we have the tools we need to win in channels and customers for the long term Provide all the required inputs for the Monthly Business Planning cycle Oversee and ensure Nestlé Category and Marketing initiative plans are executed by working in conjunction with Brand/Activation Managers and external agency partners Run promotional post-evaluation and optimisation throughout the year to drive ROI Ensure all day-to-day account issues are dealt with effectively and efficiently with a customer centric approach Closely monitor industry and competitor activity, to ensure our strategic commercial vision is in line with market demands in a constantly changing, competitive environment that we work in Your ingredients for success To be successful, you'll already have a fantastic breadth of sales experience. You will be passionate, tenacious, results focused and enjoy working in a highly energetic and exciting environment. Acting as an ambassador for our brands, you will have commercial capability and have experience of influencing across all levels. It's a given that you will know the importance of being able to flex your style whilst working in an environment that can be, at times, ambiguous. You will also: Have a full understanding of Amazon with previous experience of working with Amazon Vendor Central / AVS / AVN / Amazon Business / Amazon Advertising and strategic partners Demonstrate strong digital capabilities, with experience in SEO, content optimisation, retail digital media and digital shelf, to ensure we're maximising our visibility, traffic and conversion Be curious! Whether that be diving into data, identifying the latest channel and customer trends or leveraging AI, moving at pace to bring recommendations to the business will be key Be an experienced and skilled negotiator and have the ability to conduct multi-faceted negotiations Demonstrate vision and building a strategy, to ensure NP continues to outperform its competitors in the e-commerce channel Be courageous, we're not afraid to think differently and embrace new ideas. We want you to disrupt what we do in the right way to drive great results and change. Demonstrate the ability to learn quickly and take ownership of your personal development journey. Why Nestlé? In the Nestlé Professional sales team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come. We will actively encourage you to gain different experience in a wide range of roles. We want our people to have the breadth and depth of experience and as a result an unrivalled Sales career which could lead to senior roles both in the UK and across other markets. Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you. What you need to know Advert posting date: 13/03/2026 Advert closing date: 27/03/2026 We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application. At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery. To find out more about Nestle's commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace To find out more about your recruitment journey with Nestle: Recruitment Journey Nestlé UK & Ireland
Digital Analytics Manager London (Hybrid) Up to £65,000 + Benefits Zachary Daniels are delighted to be partnering with a growing, customer-focused retail business that is investing heavily in its data and digital capability, to recruit a Digital Analytics Manager. This is a key role within the business, responsible for driving digital analytics strategy and enabling data-led decision making across marketing, ecommerce, and customer functions. You'll take ownership of analytics platforms, lead on data integration initiatives, and play a central role in shaping how data is used to drive performance and growth. Benefits You'll Enjoy: Salary up to £65,000 Hybrid working (2 days in London) Opportunity to shape and own digital analytics strategy Work closely with senior leadership and key decision makers Ongoing investment in data and technology Role Responsibilities: Own and manage digital analytics capability across the business, with a focus on GA4 and GTM Manage external analytics partners, ensuring delivery aligns with business objectives Lead the development and execution of a centralised data strategy to support insight generation Drive marketing measurement across multiple brands, delivering insight into performance and ROI Develop and maintain dashboards and reporting using tools such as Power BI and Looker Lead initiatives around customer segmentation and performance marketing optimisation Oversee data accuracy, tracking, and implementation including GA4 optimisation and tag management Contribute to the development of a centralised data warehouse (GCP, BigQuery) Ensure data governance, privacy, and compliance standards are met About You: Deep expertise in GA4 and Google Tag Manager (essential) Strong understanding of digital tracking, attribution, and marketing performance measurement Experience working with BI tools such as Power BI or Looker Familiarity with data warehousing concepts and tools (GCP, BigQuery) Experience managing external partners or agencies Commercial mindset, able to translate data into actionable insights Strong stakeholder management skills, comfortable working with senior leaders This is a fantastic opportunity for a Digital Analytics Manager to take ownership of a critical function within a business that is genuinely investing in data, with the chance to shape strategy, improve performance, and drive measurable impact. Apply today with your most up-to-date CV! BH35783
Apr 10, 2026
Full time
Digital Analytics Manager London (Hybrid) Up to £65,000 + Benefits Zachary Daniels are delighted to be partnering with a growing, customer-focused retail business that is investing heavily in its data and digital capability, to recruit a Digital Analytics Manager. This is a key role within the business, responsible for driving digital analytics strategy and enabling data-led decision making across marketing, ecommerce, and customer functions. You'll take ownership of analytics platforms, lead on data integration initiatives, and play a central role in shaping how data is used to drive performance and growth. Benefits You'll Enjoy: Salary up to £65,000 Hybrid working (2 days in London) Opportunity to shape and own digital analytics strategy Work closely with senior leadership and key decision makers Ongoing investment in data and technology Role Responsibilities: Own and manage digital analytics capability across the business, with a focus on GA4 and GTM Manage external analytics partners, ensuring delivery aligns with business objectives Lead the development and execution of a centralised data strategy to support insight generation Drive marketing measurement across multiple brands, delivering insight into performance and ROI Develop and maintain dashboards and reporting using tools such as Power BI and Looker Lead initiatives around customer segmentation and performance marketing optimisation Oversee data accuracy, tracking, and implementation including GA4 optimisation and tag management Contribute to the development of a centralised data warehouse (GCP, BigQuery) Ensure data governance, privacy, and compliance standards are met About You: Deep expertise in GA4 and Google Tag Manager (essential) Strong understanding of digital tracking, attribution, and marketing performance measurement Experience working with BI tools such as Power BI or Looker Familiarity with data warehousing concepts and tools (GCP, BigQuery) Experience managing external partners or agencies Commercial mindset, able to translate data into actionable insights Strong stakeholder management skills, comfortable working with senior leaders This is a fantastic opportunity for a Digital Analytics Manager to take ownership of a critical function within a business that is genuinely investing in data, with the chance to shape strategy, improve performance, and drive measurable impact. Apply today with your most up-to-date CV! BH35783
Senior Management Accountant Manchester Hybrid (3 days office) 55,000 - 65,000 + 24 days holiday + 8 bank holidays, bonus and strong benefits package Financial Services The Company This is a well-established UK-based financial services business supporting a large and diverse customer base through its credit and lending solutions. The business has a strong track record of growth and innovation, with a clear strategy focused on expanding its financial services offering and enhancing data-led decision-making. The organisation places a strong emphasis on inclusivity, customer experience and continuous improvement, with a collaborative culture that encourages challenge, development and progression. The finance function plays a key role in driving performance and supporting strategic growth, offering strong exposure to senior stakeholders. The Role Lead the preparation, governance and delivery of monthly management accounts for the financial services division Provide detailed analysis on performance vs prior period and budget, including clear commentary on key variances Oversee weekly KPI reporting, analysing trends and presenting insights to senior stakeholders Produce high-quality reporting packs for monthly committee meetings, including presenting results Business partner with senior stakeholders across financial services, ensuring clear understanding of financial performance Support regulatory reporting requirements, including FCA reporting Take ownership of balance sheet controls, identifying risks and ensuring robust reconciliation processes Act as a key contact for audit, including year-end and interim processes, and preparation of technical papers (including IFRS 9) Drive continuous improvement across reporting, processes and financial controls Manage and develop a direct report, supporting their progression and performance About You Qualified accountant (ACA preferred) Strong experience within financial services Solid understanding of IFRS 9 and expected credit loss (ECL) methodologies Proven ability to analyse complex financial data and communicate insights to non-finance stakeholders Strong commercial awareness with high attention to detail Advanced Excel skills, with SQL and Oracle experience beneficial Confident stakeholder manager, able to influence at senior level Track record of improving processes and driving efficiencies within finance What's on Offer 55,000 - 65,000 Base salary Hybrid working (minimum 3 days in the office) 24 days holiday + bank holidays Annual bonus scheme Pension contribution up to 8% Private medical insurance and life assurance Clear opportunities for career progression within a growing business Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35863 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Apr 08, 2026
Full time
Senior Management Accountant Manchester Hybrid (3 days office) 55,000 - 65,000 + 24 days holiday + 8 bank holidays, bonus and strong benefits package Financial Services The Company This is a well-established UK-based financial services business supporting a large and diverse customer base through its credit and lending solutions. The business has a strong track record of growth and innovation, with a clear strategy focused on expanding its financial services offering and enhancing data-led decision-making. The organisation places a strong emphasis on inclusivity, customer experience and continuous improvement, with a collaborative culture that encourages challenge, development and progression. The finance function plays a key role in driving performance and supporting strategic growth, offering strong exposure to senior stakeholders. The Role Lead the preparation, governance and delivery of monthly management accounts for the financial services division Provide detailed analysis on performance vs prior period and budget, including clear commentary on key variances Oversee weekly KPI reporting, analysing trends and presenting insights to senior stakeholders Produce high-quality reporting packs for monthly committee meetings, including presenting results Business partner with senior stakeholders across financial services, ensuring clear understanding of financial performance Support regulatory reporting requirements, including FCA reporting Take ownership of balance sheet controls, identifying risks and ensuring robust reconciliation processes Act as a key contact for audit, including year-end and interim processes, and preparation of technical papers (including IFRS 9) Drive continuous improvement across reporting, processes and financial controls Manage and develop a direct report, supporting their progression and performance About You Qualified accountant (ACA preferred) Strong experience within financial services Solid understanding of IFRS 9 and expected credit loss (ECL) methodologies Proven ability to analyse complex financial data and communicate insights to non-finance stakeholders Strong commercial awareness with high attention to detail Advanced Excel skills, with SQL and Oracle experience beneficial Confident stakeholder manager, able to influence at senior level Track record of improving processes and driving efficiencies within finance What's on Offer 55,000 - 65,000 Base salary Hybrid working (minimum 3 days in the office) 24 days holiday + bank holidays Annual bonus scheme Pension contribution up to 8% Private medical insurance and life assurance Clear opportunities for career progression within a growing business Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH35863 NOTE - All emails from will be sent from the following removed) & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information
Our client: Extremely successful, fast growing online retailer based in Central London Highly commercial environment with a fast-paced culture focused on delivering a best in class customer experience This role is ideal for an individual who wants to join a scale-up business where they can play a part in the growth and expansion of the business. Location 4 days in the office (Central London) 1 day from home The role: As Ecommerce Merchandise Manager you will own the day-to-day online execution of the range. This will focus the quality and accuracy of all onsite product merchandising including product details, images, search navigation and events. Through understanding customer needs, trends and shopping behavior the Ecommerce Merchandise Manager will drive innovation and provide inspiration to customers to encourage increased sales The Ecommerce Merchandise Manager will actively drive automation and AI led optimization leveraging tools access copy creation, product tagging and catalogue management. Will manage and coach 1 direct report Working closely with product and technology teams you will identify features that will ensure merchandising is faster, more accurate and optimizes customer needs and want. Analysing data and insights the Ecommerce Merchandise Manager will devise long-term strategies for product categories presenting recommendations to key stakeholders The Ecommerce Merchandise Manager will work with marketing to determine competitive pricing and promotional strategies and with buying on ranging. Ideal candidate: This Ecommerce Merchandise Manager role is ideal for a commercial customer individual who has online merchandising experience gained from UK food, beauty, clothing or home retail. It is essential to be able to demonstrate a passion for customer experience with a proven ability to translate customer needs into business strategy It is essential to be able to demonstrate hands-on experience of driving drive automation and AI led optimization leveraging tools You will have strong analytical skills and data skills and will be a proficient user of Excel For the role it is essential to be a tenacious strong communicator who gets things done You will thrive in a culture that is fast paced, high energy and growth focused. In addition, you will be comfortable working with ambiguity and will take a solution driven approach Must be a high energy self-starter who is a fantastic relationship builder with the ability to work cross functionally Benefits & details: You will thrive in a scale up environment that has a growth mindset Excellent package - dep on experience £75,000 Location -Central London with flexible working (4 days in the office and 1 day from home) Please send your CV using the form on this page, quoting reference 1/17641/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 07, 2026
Full time
Our client: Extremely successful, fast growing online retailer based in Central London Highly commercial environment with a fast-paced culture focused on delivering a best in class customer experience This role is ideal for an individual who wants to join a scale-up business where they can play a part in the growth and expansion of the business. Location 4 days in the office (Central London) 1 day from home The role: As Ecommerce Merchandise Manager you will own the day-to-day online execution of the range. This will focus the quality and accuracy of all onsite product merchandising including product details, images, search navigation and events. Through understanding customer needs, trends and shopping behavior the Ecommerce Merchandise Manager will drive innovation and provide inspiration to customers to encourage increased sales The Ecommerce Merchandise Manager will actively drive automation and AI led optimization leveraging tools access copy creation, product tagging and catalogue management. Will manage and coach 1 direct report Working closely with product and technology teams you will identify features that will ensure merchandising is faster, more accurate and optimizes customer needs and want. Analysing data and insights the Ecommerce Merchandise Manager will devise long-term strategies for product categories presenting recommendations to key stakeholders The Ecommerce Merchandise Manager will work with marketing to determine competitive pricing and promotional strategies and with buying on ranging. Ideal candidate: This Ecommerce Merchandise Manager role is ideal for a commercial customer individual who has online merchandising experience gained from UK food, beauty, clothing or home retail. It is essential to be able to demonstrate a passion for customer experience with a proven ability to translate customer needs into business strategy It is essential to be able to demonstrate hands-on experience of driving drive automation and AI led optimization leveraging tools You will have strong analytical skills and data skills and will be a proficient user of Excel For the role it is essential to be a tenacious strong communicator who gets things done You will thrive in a culture that is fast paced, high energy and growth focused. In addition, you will be comfortable working with ambiguity and will take a solution driven approach Must be a high energy self-starter who is a fantastic relationship builder with the ability to work cross functionally Benefits & details: You will thrive in a scale up environment that has a growth mindset Excellent package - dep on experience £75,000 Location -Central London with flexible working (4 days in the office and 1 day from home) Please send your CV using the form on this page, quoting reference 1/17641/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
Apr 07, 2026
Full time
This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.
Digital Analytics Manager London (Hybrid) Up to 65,000 + Benefits Zachary Daniels are delighted to be partnering with a growing, customer-focused retail business that is investing heavily in its data and digital capability, to recruit a Digital Analytics Manager. This is a key role within the business, responsible for driving digital analytics strategy and enabling data-led decision making across marketing, ecommerce, and customer functions. You'll take ownership of analytics platforms, lead on data integration initiatives, and play a central role in shaping how data is used to drive performance and growth. Benefits You'll Enjoy: Salary up to 65,000 Hybrid working (2 days in London) Opportunity to shape and own digital analytics strategy Work closely with senior leadership and key decision makers Ongoing investment in data and technology Role Responsibilities: Own and manage digital analytics capability across the business, with a focus on GA4 and GTM Manage external analytics partners, ensuring delivery aligns with business objectives Lead the development and execution of a centralised data strategy to support insight generation Drive marketing measurement across multiple brands, delivering insight into performance and ROI Develop and maintain dashboards and reporting using tools such as Power BI and Looker Lead initiatives around customer segmentation and performance marketing optimisation Oversee data accuracy, tracking, and implementation including GA4 optimisation and tag management Contribute to the development of a centralised data warehouse (GCP, BigQuery) Ensure data governance, privacy, and compliance standards are met About You: Deep expertise in GA4 and Google Tag Manager (essential) Strong understanding of digital tracking, attribution, and marketing performance measurement Experience working with BI tools such as Power BI or Looker Familiarity with data warehousing concepts and tools (GCP, BigQuery) Experience managing external partners or agencies Commercial mindset, able to translate data into actionable insights Strong stakeholder management skills, comfortable working with senior leaders This is a fantastic opportunity for a Digital Analytics Manager to take ownership of a critical function within a business that is genuinely investing in data, with the chance to shape strategy, improve performance, and drive measurable impact. Apply today with your most up-to-date CV! BH35783
Apr 01, 2026
Full time
Digital Analytics Manager London (Hybrid) Up to 65,000 + Benefits Zachary Daniels are delighted to be partnering with a growing, customer-focused retail business that is investing heavily in its data and digital capability, to recruit a Digital Analytics Manager. This is a key role within the business, responsible for driving digital analytics strategy and enabling data-led decision making across marketing, ecommerce, and customer functions. You'll take ownership of analytics platforms, lead on data integration initiatives, and play a central role in shaping how data is used to drive performance and growth. Benefits You'll Enjoy: Salary up to 65,000 Hybrid working (2 days in London) Opportunity to shape and own digital analytics strategy Work closely with senior leadership and key decision makers Ongoing investment in data and technology Role Responsibilities: Own and manage digital analytics capability across the business, with a focus on GA4 and GTM Manage external analytics partners, ensuring delivery aligns with business objectives Lead the development and execution of a centralised data strategy to support insight generation Drive marketing measurement across multiple brands, delivering insight into performance and ROI Develop and maintain dashboards and reporting using tools such as Power BI and Looker Lead initiatives around customer segmentation and performance marketing optimisation Oversee data accuracy, tracking, and implementation including GA4 optimisation and tag management Contribute to the development of a centralised data warehouse (GCP, BigQuery) Ensure data governance, privacy, and compliance standards are met About You: Deep expertise in GA4 and Google Tag Manager (essential) Strong understanding of digital tracking, attribution, and marketing performance measurement Experience working with BI tools such as Power BI or Looker Familiarity with data warehousing concepts and tools (GCP, BigQuery) Experience managing external partners or agencies Commercial mindset, able to translate data into actionable insights Strong stakeholder management skills, comfortable working with senior leaders This is a fantastic opportunity for a Digital Analytics Manager to take ownership of a critical function within a business that is genuinely investing in data, with the chance to shape strategy, improve performance, and drive measurable impact. Apply today with your most up-to-date CV! BH35783
Business Delivery Lead - Hybrid - Huddersfield - £60,000 - £70,000 If you're an experienced Business Delivery Lead, Business Focused Project Manager, Programme Manager, or Transformation Lead looking to take ownership of high-value business initiatives and drive measurable outcomes, this is a fantastic opportunity below! The Role An exciting and fast-growing eCommerce organisation is looking for a Business Delivery Lead to join its Operations function. This is a high-impact role focused on leading the delivery of strategic business initiatives from approval through to successful implementation. You'll act as the accountable business owner for change initiatives, ensuring outcomes are delivered effectively, risks are managed, and the organisation is fully prepared for change. Operating in a dual-leadership model alongside technical delivery, you'll bridge the gap between strategy and execution working closely with Product, Technology, and wider business functions to ensure initiatives deliver real commercial value. This role is ideal for someone who thrives in complex environments, enjoys influencing at a senior level, and can drive business change across multiple stakeholders. Key Responsibilities Accountable for end-to-end delivery of business initiatives, from approval to benefit realization Define, track and ensure achievement of business outcomes and benefits Provide leadership and direction to Delivery Leads, Business Analysts, and operational teams Champion change and drive stakeholder engagement across the organisation Oversee governance, risk management (RAID), and delivery transparency Produce clear executive-level reporting for senior leadership and board stakeholders Translate strategic objectives into actionable delivery plans Ensure alignment between business priorities and delivery outputs Coordinate cross-functional teams including Commercial, Operations, Finance, Legal and Customer teams Partner closely with Technical Delivery and Product teams to align delivery with business goals Support backlog prioritisation by articulating business value and commercial impact Lead business readiness, go-live planning, and early life support Track adoption, performance, and benefits realisation post-delivery Requirements Proven experience delivering complex business change or transformation initiatives Strong track record of owning and delivering measurable business outcomes Experience working at or influencing executive and senior stakeholder level Strong commercial and financial awareness (cost, value, risk) Experience operating in cross-functional environments with Product and Technology teams Ability to manage governance, risks, and delivery reporting effectively Experience working in structured delivery environments (Agile / hybrid models) Desirable Skills Experience delivering large-scale or global transformation programmes Familiarity with regulated environments or compliance frameworks Experience working within a dual leadership (business + technical) delivery model Strong understanding of organisational readiness and change management The Company This organisation is a well-established, customer-centric business that partners with major UK brands to deliver innovative engagement, loyalty, and acquisition solutions. With a strong focus on growth, customer value, and digital innovation, the business continues to evolve its products and services to stay ahead in a competitive market. Collaboration sits at the heart of its culture, with teams working closely across functions to deliver meaningful outcomes at scale. You'll be joining a business that values ownership, transparency, and impact, where you'll have the opportunity to shape strategic initiatives and influence real change. The salary for this role is between £60,000 - £70,000. This is a hybrid position requiring 2-3 days per week in their Huddersfield office, alongside a strong benefits package including 30 days annual leave plus bank holidays, healthcare, life insurance, lifestyle perks, and flexible benefits. Apply Now If you're an experienced Business Delivery Lead, Business Focused Project Manager, Programme Manager, or Transformation Lead looking to take ownership of high-value business initiatives and drive measurable outcomes, this is a fantastic opportunity. Apply now to find out more. Business Delivery Lead - Hybrid - Huddersfield - £60,000 - £70,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Apr 01, 2026
Full time
Business Delivery Lead - Hybrid - Huddersfield - £60,000 - £70,000 If you're an experienced Business Delivery Lead, Business Focused Project Manager, Programme Manager, or Transformation Lead looking to take ownership of high-value business initiatives and drive measurable outcomes, this is a fantastic opportunity below! The Role An exciting and fast-growing eCommerce organisation is looking for a Business Delivery Lead to join its Operations function. This is a high-impact role focused on leading the delivery of strategic business initiatives from approval through to successful implementation. You'll act as the accountable business owner for change initiatives, ensuring outcomes are delivered effectively, risks are managed, and the organisation is fully prepared for change. Operating in a dual-leadership model alongside technical delivery, you'll bridge the gap between strategy and execution working closely with Product, Technology, and wider business functions to ensure initiatives deliver real commercial value. This role is ideal for someone who thrives in complex environments, enjoys influencing at a senior level, and can drive business change across multiple stakeholders. Key Responsibilities Accountable for end-to-end delivery of business initiatives, from approval to benefit realization Define, track and ensure achievement of business outcomes and benefits Provide leadership and direction to Delivery Leads, Business Analysts, and operational teams Champion change and drive stakeholder engagement across the organisation Oversee governance, risk management (RAID), and delivery transparency Produce clear executive-level reporting for senior leadership and board stakeholders Translate strategic objectives into actionable delivery plans Ensure alignment between business priorities and delivery outputs Coordinate cross-functional teams including Commercial, Operations, Finance, Legal and Customer teams Partner closely with Technical Delivery and Product teams to align delivery with business goals Support backlog prioritisation by articulating business value and commercial impact Lead business readiness, go-live planning, and early life support Track adoption, performance, and benefits realisation post-delivery Requirements Proven experience delivering complex business change or transformation initiatives Strong track record of owning and delivering measurable business outcomes Experience working at or influencing executive and senior stakeholder level Strong commercial and financial awareness (cost, value, risk) Experience operating in cross-functional environments with Product and Technology teams Ability to manage governance, risks, and delivery reporting effectively Experience working in structured delivery environments (Agile / hybrid models) Desirable Skills Experience delivering large-scale or global transformation programmes Familiarity with regulated environments or compliance frameworks Experience working within a dual leadership (business + technical) delivery model Strong understanding of organisational readiness and change management The Company This organisation is a well-established, customer-centric business that partners with major UK brands to deliver innovative engagement, loyalty, and acquisition solutions. With a strong focus on growth, customer value, and digital innovation, the business continues to evolve its products and services to stay ahead in a competitive market. Collaboration sits at the heart of its culture, with teams working closely across functions to deliver meaningful outcomes at scale. You'll be joining a business that values ownership, transparency, and impact, where you'll have the opportunity to shape strategic initiatives and influence real change. The salary for this role is between £60,000 - £70,000. This is a hybrid position requiring 2-3 days per week in their Huddersfield office, alongside a strong benefits package including 30 days annual leave plus bank holidays, healthcare, life insurance, lifestyle perks, and flexible benefits. Apply Now If you're an experienced Business Delivery Lead, Business Focused Project Manager, Programme Manager, or Transformation Lead looking to take ownership of high-value business initiatives and drive measurable outcomes, this is a fantastic opportunity. Apply now to find out more. Business Delivery Lead - Hybrid - Huddersfield - £60,000 - £70,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Digital Merchandising Operations Manager London (Hybrid, 2 days in office) Up to £60,000 This is a brand-new opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross-functional trading decisions. With strong visibility and backing from senior leadership, this is a role where your recommendations will make a meaningful difference from day one. The Company They are a well-established retail brand with a growing focus on digital excellence. With increasing investment in ecommerce, data, and customer experience, they are building out their digital operations capability to better link online demand with merchandising, planning, and inventory functions. You will join a collaborative environment that values insight, proactivity, and continuous improvement. The Role You will sit within the digital visual merchandising organisation and act as the dedicated digital counterpart to Buying, Planning, Inventory, Site Operations, and Commercial teams. Your responsibilities will include: Providing insight across customer behaviour, onsite performance, availability metrics, and digital trading trends to influence pre-season planning and in-season decisions. Be the link between merchandising and digital metrics, using product views, conversions etc as part of your KPIs and decision making. Consolidating product, availability, and demand insight to shape assortment strategy and highlight opportunity areas. Flagging risks early, such as light stock positions or delivery timings that may impact digital performance. Using availability and performance data to support removal decisions, size depth alignment, and commercial optimisation. Acting as a key partner in trading forums, planning meetings, and digital alignment sessions. Managing weekly and monthly reporting to surface trends across product performance, zero sellers, customer navigation, and demand signals. Your Skills and Experience Strong stakeholder management experience, particularly with buying, planning, or inventory teams. Commercial experience in ecommerce or retail, with exposure to digital performance metrics such as conversion, product views, and availability. Confident working with data, using Excel and reporting tools to translate insight into clear, actionable recommendations. Comfortable working cross-functionally and presenting insight to senior partners. Highly organised, detail-focused, and able to operate proactively in a fast-paced environment. A collaborative, communicative personality suited to influencing decisions and championing the digital customer. What They Offer Salary up to £60,000 plus benefits. Hybrid working with two days per week in their central London office. The chance to shape a newly created function with strong senior sponsorship. Clear visibility and impact across commercial, digital, and merchandising teams. Opportunities for progression as the digital operations capability continues to grow. How to Apply If this sounds like the right next step for you, please apply with your CV for immediate consideration.
Apr 01, 2026
Full time
Digital Merchandising Operations Manager London (Hybrid, 2 days in office) Up to £60,000 This is a brand-new opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross-functional trading decisions. With strong visibility and backing from senior leadership, this is a role where your recommendations will make a meaningful difference from day one. The Company They are a well-established retail brand with a growing focus on digital excellence. With increasing investment in ecommerce, data, and customer experience, they are building out their digital operations capability to better link online demand with merchandising, planning, and inventory functions. You will join a collaborative environment that values insight, proactivity, and continuous improvement. The Role You will sit within the digital visual merchandising organisation and act as the dedicated digital counterpart to Buying, Planning, Inventory, Site Operations, and Commercial teams. Your responsibilities will include: Providing insight across customer behaviour, onsite performance, availability metrics, and digital trading trends to influence pre-season planning and in-season decisions. Be the link between merchandising and digital metrics, using product views, conversions etc as part of your KPIs and decision making. Consolidating product, availability, and demand insight to shape assortment strategy and highlight opportunity areas. Flagging risks early, such as light stock positions or delivery timings that may impact digital performance. Using availability and performance data to support removal decisions, size depth alignment, and commercial optimisation. Acting as a key partner in trading forums, planning meetings, and digital alignment sessions. Managing weekly and monthly reporting to surface trends across product performance, zero sellers, customer navigation, and demand signals. Your Skills and Experience Strong stakeholder management experience, particularly with buying, planning, or inventory teams. Commercial experience in ecommerce or retail, with exposure to digital performance metrics such as conversion, product views, and availability. Confident working with data, using Excel and reporting tools to translate insight into clear, actionable recommendations. Comfortable working cross-functionally and presenting insight to senior partners. Highly organised, detail-focused, and able to operate proactively in a fast-paced environment. A collaborative, communicative personality suited to influencing decisions and championing the digital customer. What They Offer Salary up to £60,000 plus benefits. Hybrid working with two days per week in their central London office. The chance to shape a newly created function with strong senior sponsorship. Clear visibility and impact across commercial, digital, and merchandising teams. Opportunities for progression as the digital operations capability continues to grow. How to Apply If this sounds like the right next step for you, please apply with your CV for immediate consideration.
