New Opportunity - Senior Ecommerce Executive Chester - Salary 40k - Hybrid Working Are you an experienced eCommerce professional with strong people management skills? We're looking for an ambitious Senior Ecommerce Executive to support the daily operations of a busy eCommerce department, helping to drive online performance, customer engagement and commercial success. This role focuses on managing product listings, executing promotional activities and maintaining the online storefront. You will play a pivotal role in implementing the online strategy and ensuring smooth operational flow across the consumer business. Responsibilities: Product Management Assist in managing the product lifecycle, including updating product listings and working with product ranging and supply chain teams to help manage product inventory. Campaign Execution Work closely with the online team to coordinate and execute online campaigns. Use key trends, events and competitor analysis to forward plan deals, promotions and areas of focus. Be aware of external factors that may affect trading behaviour and act accordingly to trade the chamber. Content & Merchandising Updates Update website content as needed, including banner uploads, product descriptions and other site updates to ensure content remains fresh, accurate and engaging. Data Analysis Assist in analysing sales data and customer behaviour to identify trends, performance metrics and areas for improvement. Support Online Strategy Collaborate with other team members on cross-functional projects and initiatives designed to drive online growth and customer engagement. Sales & Performance Monitoring Track and analyse sales performance across Chamber-specific categories, using data-driven insights to make informed decisions on stock levels. Collaboration with Buying Department Ensure there is a seamless flow of information and alignment on product selection, availability and pricing. Channel Optimisation Work closely with the marketing teams to ensure category traffic is optimised across all ecommerce channels, including email, social and affiliates. Nominate products for email selection based on seasonality, performance and sales opportunities. Alignment with Online IT Collaborate with the development team to identify opportunities and resolve issues relating to website functionality and supporting systems. Skills Required: Must have previous experience working in a similar Ecommerce/Digital role, preferably within an ecommerce, retail, or consumer sector Proven people management experience Strong analytical and commercial skills Ability to work collaboratively across multiple departments Organised, proactive and able to thrive in a fast-paced environment If you're passionate about ecommerce, data-driven decision making and delivering exceptional online experiences, we'd love to hear from you!
Sep 25, 2026
Full time
New Opportunity - Senior Ecommerce Executive Chester - Salary 40k - Hybrid Working Are you an experienced eCommerce professional with strong people management skills? We're looking for an ambitious Senior Ecommerce Executive to support the daily operations of a busy eCommerce department, helping to drive online performance, customer engagement and commercial success. This role focuses on managing product listings, executing promotional activities and maintaining the online storefront. You will play a pivotal role in implementing the online strategy and ensuring smooth operational flow across the consumer business. Responsibilities: Product Management Assist in managing the product lifecycle, including updating product listings and working with product ranging and supply chain teams to help manage product inventory. Campaign Execution Work closely with the online team to coordinate and execute online campaigns. Use key trends, events and competitor analysis to forward plan deals, promotions and areas of focus. Be aware of external factors that may affect trading behaviour and act accordingly to trade the chamber. Content & Merchandising Updates Update website content as needed, including banner uploads, product descriptions and other site updates to ensure content remains fresh, accurate and engaging. Data Analysis Assist in analysing sales data and customer behaviour to identify trends, performance metrics and areas for improvement. Support Online Strategy Collaborate with other team members on cross-functional projects and initiatives designed to drive online growth and customer engagement. Sales & Performance Monitoring Track and analyse sales performance across Chamber-specific categories, using data-driven insights to make informed decisions on stock levels. Collaboration with Buying Department Ensure there is a seamless flow of information and alignment on product selection, availability and pricing. Channel Optimisation Work closely with the marketing teams to ensure category traffic is optimised across all ecommerce channels, including email, social and affiliates. Nominate products for email selection based on seasonality, performance and sales opportunities. Alignment with Online IT Collaborate with the development team to identify opportunities and resolve issues relating to website functionality and supporting systems. Skills Required: Must have previous experience working in a similar Ecommerce/Digital role, preferably within an ecommerce, retail, or consumer sector Proven people management experience Strong analytical and commercial skills Ability to work collaboratively across multiple departments Organised, proactive and able to thrive in a fast-paced environment If you're passionate about ecommerce, data-driven decision making and delivering exceptional online experiences, we'd love to hear from you!
Overview There has never been a more exciting time tojoin Screwfix. Screwfix is one of the UK's most successful and fastest-growing retailers, with over 1,000 stores, revenues of c.£2.5bn and a clear position as the UK & ROI's largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business is driven through our digital ecosystem, with customers moving seamlessly between our website, app, stores, Click & Collect and delivery services. From Sprint, our 20-minute delivery proposition, to personalised digital experiences, we continue to raise the bar for convenience in the trade sector. Last year we launched Screwfix Rewards, now the UK's biggest trade loyalty programme, creating an even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build on that momentum, accelerating app growth, enhancing personalisation, improving customer experience and ensuring Screwfix remains at the forefront of digital retail innovation. The Role As Director of Ecommerce, you will be a senior leader within the Digital & Data function, reporting to our Digital & Data Director. Working closely with them and the wider leadership team, you will define and deliver the next chapter of Screwfix's ecommerce strategy. You will inherit a highly successful digital business, with responsibility for online sales of c.£1.6bn and a significant digital marketing budget. Your remit spans web, app, digital trading, CRO and Sprint, our 20-minute delivery proposition, balancing delivery today with building the capabilities that will drive future growth. As a senior leader, you will also play a critical role in developing and leading a high-performing ecommerce team. We will need a skilled people leader who can inspire, coach and empower colleagues, build strong leadership capability across the function, and create an environment where talent can thrive while delivering outstanding business results. This is a broad commercial and customer leadership role. You will drive performance across key ecommerce metrics, lead our conversion rate optimisation programme, accelerate the growth of our app business, and use customer insight, loyalty, personalisation and AI to create simpler, faster and more relevant customer experiences. You will embed data-driven decision making, champion innovation and help shape the future of digital at Screwfix. Responsibilities Defining and delivering a future-focused Ecommerce strategy aligned to the Screwfix Growth Plan Owning and optimising end-to-end online trading performance, delivering against ambitious KPIs (traffic, conversion, AOV and retention) Championing a customer-first approach, creating seamless, engaging and personalised digital journeys Leading the development of personalisation and segmentation strategies using data and behavioural insights Driving collaboration across Commercial, Marketing, Product and Supply Chain to execute world-class digital campaigns Partnering with Technology, Product and Data teams to evolve Ecommerce platforms that are scalable, secure and future-ready Building and leading a high-performing Ecommerce function, developing capability across trading, app, analytics and optimisation Staying ahead of Ecommerce trends, technologies and customer behaviours to drive innovation and competitive advantage Acting as a key voice within the leadership team, shaping broader digital and business strategy This is a highly visible role, requiring strong leadership, influence and a clear digital and commercial voice. Qualifications We're looking for someone who is commercially sharp, customer-obsessed and pragmatic - a leader who thrives in a fast-paced environment, builds strong partnerships and combines strategic thinking with a relentless focus on delivery. Above all, you'll bring a passion for digital innovation and a deep understanding of customer behaviour, helping Screwfix continue to set the standard for convenience, service and digital excellence in the trade sector. Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. From there you can expect a comprehensive process, with regular contact from the Head of Talent Acquisition who is always available for any queries you may have. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you. Please note, this is not a remote role, and our expectation is that you will be able to attend Head Office in a hybrid way, in Yeovil. What's in it for you? Discretionary annual bonus Company car or car allowance 25 days' holiday, including bank holidays (with five days flexible) Hybrid working, with up to two days working from home Flexible start and finish times around core hours Buy More Holiday scheme: increase your allowance by up to one extra week Up to 14% employer pension contribution Life assurance of up to 4x salary Health cash plan and discounted gym memberships (up to 25% saving) 20% colleague discount at Screwfix and B&Q Your wellbeing at Screwfix We believe great performance starts with feeling supported. Financial wellbeing support including Wagestream and Share Schemes Colleague Support Fund and exclusive discounts Clear career progression and leadership development Coaching, mentoring and performance supportAccess to wellbeing resources and inclusive colleague networks Sustainability at Screwfix We are committed to building a better future for our customers, our communities and our planet. Sustainability is embedded in how we think, plan and operate, and you'll play a key role in shaping that journey. Our culture At Screwfix, inclusivity isn't an initiative - it's how we work. We're proud of a culture built on openness, fairness and teamwork, where different perspectives are valued and everyone has the opportunity to progress. If you require any adjustments or additional support during the application process, please contact . No agencies please.
Sep 25, 2026
Full time
Overview There has never been a more exciting time tojoin Screwfix. Screwfix is one of the UK's most successful and fastest-growing retailers, with over 1,000 stores, revenues of c.£2.5bn and a clear position as the UK & ROI's largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business is driven through our digital ecosystem, with customers moving seamlessly between our website, app, stores, Click & Collect and delivery services. From Sprint, our 20-minute delivery proposition, to personalised digital experiences, we continue to raise the bar for convenience in the trade sector. Last year we launched Screwfix Rewards, now the UK's biggest trade loyalty programme, creating an even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build on that momentum, accelerating app growth, enhancing personalisation, improving customer experience and ensuring Screwfix remains at the forefront of digital retail innovation. The Role As Director of Ecommerce, you will be a senior leader within the Digital & Data function, reporting to our Digital & Data Director. Working closely with them and the wider leadership team, you will define and deliver the next chapter of Screwfix's ecommerce strategy. You will inherit a highly successful digital business, with responsibility for online sales of c.£1.6bn and a significant digital marketing budget. Your remit spans web, app, digital trading, CRO and Sprint, our 20-minute delivery proposition, balancing delivery today with building the capabilities that will drive future growth. As a senior leader, you will also play a critical role in developing and leading a high-performing ecommerce team. We will need a skilled people leader who can inspire, coach and empower colleagues, build strong leadership capability across the function, and create an environment where talent can thrive while delivering outstanding business results. This is a broad commercial and customer leadership role. You will drive performance across key ecommerce metrics, lead our conversion rate optimisation programme, accelerate the growth of our app business, and use customer insight, loyalty, personalisation and AI to create simpler, faster and more relevant customer experiences. You will embed data-driven decision making, champion innovation and help shape the future of digital at Screwfix. Responsibilities Defining and delivering a future-focused Ecommerce strategy aligned to the Screwfix Growth Plan Owning and optimising end-to-end online trading performance, delivering against ambitious KPIs (traffic, conversion, AOV and retention) Championing a customer-first approach, creating seamless, engaging and personalised digital journeys Leading the development of personalisation and segmentation strategies using data and behavioural insights Driving collaboration across Commercial, Marketing, Product and Supply Chain to execute world-class digital campaigns Partnering with Technology, Product and Data teams to evolve Ecommerce platforms that are scalable, secure and future-ready Building and leading a high-performing Ecommerce function, developing capability across trading, app, analytics and optimisation Staying ahead of Ecommerce trends, technologies and customer behaviours to drive innovation and competitive advantage Acting as a key voice within the leadership team, shaping broader digital and business strategy This is a highly visible role, requiring strong leadership, influence and a clear digital and commercial voice. Qualifications We're looking for someone who is commercially sharp, customer-obsessed and pragmatic - a leader who thrives in a fast-paced environment, builds strong partnerships and combines strategic thinking with a relentless focus on delivery. Above all, you'll bring a passion for digital innovation and a deep understanding of customer behaviour, helping Screwfix continue to set the standard for convenience, service and digital excellence in the trade sector. Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. From there you can expect a comprehensive process, with regular contact from the Head of Talent Acquisition who is always available for any queries you may have. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you. Please note, this is not a remote role, and our expectation is that you will be able to attend Head Office in a hybrid way, in Yeovil. What's in it for you? Discretionary annual bonus Company car or car allowance 25 days' holiday, including bank holidays (with five days flexible) Hybrid working, with up to two days working from home Flexible start and finish times around core hours Buy More Holiday scheme: increase your allowance by up to one extra week Up to 14% employer pension contribution Life assurance of up to 4x salary Health cash plan and discounted gym memberships (up to 25% saving) 20% colleague discount at Screwfix and B&Q Your wellbeing at Screwfix We believe great performance starts with feeling supported. Financial wellbeing support including Wagestream and Share Schemes Colleague Support Fund and exclusive discounts Clear career progression and leadership development Coaching, mentoring and performance supportAccess to wellbeing resources and inclusive colleague networks Sustainability at Screwfix We are committed to building a better future for our customers, our communities and our planet. Sustainability is embedded in how we think, plan and operate, and you'll play a key role in shaping that journey. Our culture At Screwfix, inclusivity isn't an initiative - it's how we work. We're proud of a culture built on openness, fairness and teamwork, where different perspectives are valued and everyone has the opportunity to progress. If you require any adjustments or additional support during the application process, please contact . No agencies please.
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody. At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers. As we continue to scale globally, our HQ teams play a critical role in shaping strategy, building world-class infrastructure, and driving sustainable growth across markets. Role Overview We are seeking a Senior Analyst, Enterprise Systems to support and optimize Enterprise systems across EMEA, with a strong focus on Purchase Order (PO) management and Inventory operations across multiple sales channels. This role acts as a key functional subject matter expert, supporting day-to-day operational requests while driving process improvements and system enhancements. The Senior Analyst will partner closely with Operations, Merchandising, Production, Finance, and regional stakeholders to ensure accurate system usage, data integrity, and scalable processes across Procure-to-Pay, Order to cash and Inventory Management workflows. Key Responsibilities NetSuite ERP Support Serve as a primary NetSuite functional support lead for EMEA, managing and resolving system-related requests, issues, and enhancements. Act as the first point of contact for NetSuite questions related to POs, inventory, and procurement workflows. Coordinate with NetSuite administrators, developers, and external partners to deliver fixes and enhancements. Purchase Order & Inventory Management Support the full PO lifecycle in NetSuite, including creation, approvals, receipts, vendor bills, and reconciliation. Manage and troubleshoot inventory transactions including adjustments, transfers, receipts, and allocations. Support inventory operations across multiple channels (eCommerce, wholesale, retail, franchise, etc). Investigate and resolve inventory discrepancies, valuation issues, and transaction errors Reporting & Data Analysis Build and maintain NetSuite saved searches, reports, and dashboards related to POs, inventory levels, and operational KPIs. Analyze trends and issues to provide actionable insights to business stakeholders. Support audits and compliance requirements by ensuring accurate system records and controls. Process Improvement & Change Management Identify opportunities to streamline NetSuite workflows and reduce manual processes. Support system testing (UAT), deployments, and change management activities. Maintain process documentation, SOPs, and NetSuite user guides. Stakeholder Support & Training Provide day-to-day NetSuite support to EMEA business users. Lead or support training sessions focused on NetSuite PO and inventory processes. Act as a trusted NetSuite advisor to regional stakeholders. Skills, Knowledge and Expertise 5-8+ years of hands-on NetSuite ERP experience in a functional analyst, systems analyst, or operations systems role. Strong experience supporting PO management and inventory modules in NetSuite. Proven experience supporting multi-channel inventory environments within NetSuite. Solid understanding of Procure-to-Pay, Inventory, and Supply Chain workflows in NetSuite. Experience working with cross-functional teams across Operations, Supply Chain, and Finance. Familiarity with NetSuite integrations (e.g., OMS, Shopify, 3PLs). Requirements Bachelor's degree in Business, Information Systems, Supply Chain, or related field. Strong analytical, troubleshooting, and communication skills. Ability to manage multiple priorities in a fast-paced environment Benefits, Culture and Perks Private Medical Insurance (PMI) Group Life Assurance Income Protection Critical Illness Pension Scheme Modern Health ClassPass
Sep 24, 2026
Full time
SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody. At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel. Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers. As we continue to scale globally, our HQ teams play a critical role in shaping strategy, building world-class infrastructure, and driving sustainable growth across markets. Role Overview We are seeking a Senior Analyst, Enterprise Systems to support and optimize Enterprise systems across EMEA, with a strong focus on Purchase Order (PO) management and Inventory operations across multiple sales channels. This role acts as a key functional subject matter expert, supporting day-to-day operational requests while driving process improvements and system enhancements. The Senior Analyst will partner closely with Operations, Merchandising, Production, Finance, and regional stakeholders to ensure accurate system usage, data integrity, and scalable processes across Procure-to-Pay, Order to cash and Inventory Management workflows. Key Responsibilities NetSuite ERP Support Serve as a primary NetSuite functional support lead for EMEA, managing and resolving system-related requests, issues, and enhancements. Act as the first point of contact for NetSuite questions related to POs, inventory, and procurement workflows. Coordinate with NetSuite administrators, developers, and external partners to deliver fixes and enhancements. Purchase Order & Inventory Management Support the full PO lifecycle in NetSuite, including creation, approvals, receipts, vendor bills, and reconciliation. Manage and troubleshoot inventory transactions including adjustments, transfers, receipts, and allocations. Support inventory operations across multiple channels (eCommerce, wholesale, retail, franchise, etc). Investigate and resolve inventory discrepancies, valuation issues, and transaction errors Reporting & Data Analysis Build and maintain NetSuite saved searches, reports, and dashboards related to POs, inventory levels, and operational KPIs. Analyze trends and issues to provide actionable insights to business stakeholders. Support audits and compliance requirements by ensuring accurate system records and controls. Process Improvement & Change Management Identify opportunities to streamline NetSuite workflows and reduce manual processes. Support system testing (UAT), deployments, and change management activities. Maintain process documentation, SOPs, and NetSuite user guides. Stakeholder Support & Training Provide day-to-day NetSuite support to EMEA business users. Lead or support training sessions focused on NetSuite PO and inventory processes. Act as a trusted NetSuite advisor to regional stakeholders. Skills, Knowledge and Expertise 5-8+ years of hands-on NetSuite ERP experience in a functional analyst, systems analyst, or operations systems role. Strong experience supporting PO management and inventory modules in NetSuite. Proven experience supporting multi-channel inventory environments within NetSuite. Solid understanding of Procure-to-Pay, Inventory, and Supply Chain workflows in NetSuite. Experience working with cross-functional teams across Operations, Supply Chain, and Finance. Familiarity with NetSuite integrations (e.g., OMS, Shopify, 3PLs). Requirements Bachelor's degree in Business, Information Systems, Supply Chain, or related field. Strong analytical, troubleshooting, and communication skills. Ability to manage multiple priorities in a fast-paced environment Benefits, Culture and Perks Private Medical Insurance (PMI) Group Life Assurance Income Protection Critical Illness Pension Scheme Modern Health ClassPass
About Us We're Foundation Partners - a consultancy that exists to help ambitious companies defy the odds. 90% of startups fail. We work with the ones aiming to be in the 10%, giving them the leadership, talent and culture capability to grow faster, perform better, and deliver impact way beyond their stage. Not every fast-growing company has the in-house resource, experience or capacity to build a world class People, Culture & HR operation - but every one of them needs it if they want to scale without breaking. That's where we come in. We blend strategic thinking with hands on delivery, working as an extension of our clients' teams so they get the "what should we do" and the "who's actually going to do it." We support companies at every stage of that journey - from building foundations and hiring the best people, to scaling org design and people strategy, to expanding leadership internationally. We work with founders and executives who have audacious goals, bold ideas and brazen self belief - and we bring that same energy to how we work. We challenge thinking, raise expectations, and focus relentlessly on what actually moves the needle. We're part of Amplified, alongside Unleashed and JBM - together, the people services group supporting startups from inception to IPO. We have big plans for growth, and this super exciting, progressive role is part of that. About the Role This is a unique opportunity to lay the foundations for a career in People + Culture. You'll get under the skin of the full employee lifecycle, working across multiple clients spanning tech, eCommerce, life sciences and venture capital - no two weeks, or clients, will look the same. Expect to be on site with clients around 3 days a week - this is a role built for someone who wants to be in the room with the people they're supporting, not just behind a screen. You'll work directly with our partners - experienced people and business builders - on live client work. It's a role built for someone who loves building and creating, is fuelled by bringing order to ambiguity, and wants the kind of exposure that normally takes years to earn. You're likely early in your People + Culture career, or a couple of years into consulting and hungry for more client exposure - or you might be moving across from a different but related field. What matters most is how you operate: a strong communicator who's comfortable in a room with senior executives and founders, a project management wizard who can bring people along on the journey rather than just chase deadlines, and someone who thrives on variety and is excellent at organising themselves across it. We move fast and we're growing faster. That means real progression and real ownership, with plenty of opportunity to move into roles with more client exposure as you develop. Key Responsibilities You'll work directly with our amazing clients to deliver their people + culture roadmaps. This will include: Developing People and Culture materials that bring new frameworks to life for our clients - from setting up a Notion site and team playbook, to designing new starter materials, to a vision and purpose launch deck for a team All Hands Managing people ops, including benefits administration, memberships, onboarding, sick leave and employee contracts - comfortable getting hands on in an HRIS, and curious enough to figure one out fast if it's new to you Project managing client workstreams end-to-end - keeping timelines, priorities and stakeholders on track, and bringing people along with clear, confident communication rather than just chasing tasks to done Research and information gathering to support client work Talent, including recruitment process support and light touch sourcing Running user testing on new solutions and making changes based on feedback Across all of it, we're looking for someone who thinks a step ahead - spotting what's likely to break before it does, fixing what you can yourself, and knowing exactly when to flag something up rather than sit on it. Your Skills and Experience We're committed to building a team with diverse experiences, so as long as most of these needs are met, please apply even if you don't tick every box. Experience in a people team, business operations team or consulting in a scaling environment, with exposure across the full people and talent employee cycle - from sourcing to onboarding to performance A strong communicator, in writing and in person - you're just as comfortable presenting to a founder or exec as you are writing a clear, concise update Project management instincts - you can structure a piece of work, keep it moving, and bring stakeholders with you rather than working in a silo Structured thinker - you're able to take complex concepts and turn them into clear content Data analysis skills - you may have studied statistics, financial modelling or similar and be comfortable working with large datasets (e.g. in Excel) Comfortable in an HRIS, or genuinely curious to learn one fast if you haven't used one before Familiarity with tools and systems used in tech start up environments such as G Suite, Miro, Notion, etc Visual communication and some visual design skills - helpful if you can work across G Suite, Miro and Figma How you work Extremely organised - you're working across multiple clients at once and have a strong system (yours, not ours) for keeping every plate spinning Thinks one step ahead - you anticipate what's coming, not just what's in front of you A self starter who tries to solve problems on your own before raising them, but knows exactly when something needs to be escalated rather than quietly worked around Curious, with a genuine drive to fix things before they break - you don't wait for something to go wrong to go looking for it Ships at a high standard, quickly - you know the difference between shipping something well and over-architecting something that didn't need it A true generalist - you manage variety beautifully, developing a broad skillset and staying comfortable context switching across different workstreams Collaborative and communicative - you'll work closely with the partners to create work for our clients Focused on speedy impact - you don't just pick up a brief, you help shape it, working at pace to deliver against it Compensation, Perks & Benefits £40,000 - £50,000 per annum 25 days holiday 4 weeks work from abroad policy £600 annually to spend via our benefits platform Monthly lunches at our group-wide All Hands - a chance to properly connect with everyone across Amplified, not just your immediate team Bi-annual socials where we celebrate our wins and each other A front-row seat to learn from some of the best experts across people, culture and talent - this is a team that will genuinely accelerate your career, not just your CV
Sep 24, 2026
Full time
About Us We're Foundation Partners - a consultancy that exists to help ambitious companies defy the odds. 90% of startups fail. We work with the ones aiming to be in the 10%, giving them the leadership, talent and culture capability to grow faster, perform better, and deliver impact way beyond their stage. Not every fast-growing company has the in-house resource, experience or capacity to build a world class People, Culture & HR operation - but every one of them needs it if they want to scale without breaking. That's where we come in. We blend strategic thinking with hands on delivery, working as an extension of our clients' teams so they get the "what should we do" and the "who's actually going to do it." We support companies at every stage of that journey - from building foundations and hiring the best people, to scaling org design and people strategy, to expanding leadership internationally. We work with founders and executives who have audacious goals, bold ideas and brazen self belief - and we bring that same energy to how we work. We challenge thinking, raise expectations, and focus relentlessly on what actually moves the needle. We're part of Amplified, alongside Unleashed and JBM - together, the people services group supporting startups from inception to IPO. We have big plans for growth, and this super exciting, progressive role is part of that. About the Role This is a unique opportunity to lay the foundations for a career in People + Culture. You'll get under the skin of the full employee lifecycle, working across multiple clients spanning tech, eCommerce, life sciences and venture capital - no two weeks, or clients, will look the same. Expect to be on site with clients around 3 days a week - this is a role built for someone who wants to be in the room with the people they're supporting, not just behind a screen. You'll work directly with our partners - experienced people and business builders - on live client work. It's a role built for someone who loves building and creating, is fuelled by bringing order to ambiguity, and wants the kind of exposure that normally takes years to earn. You're likely early in your People + Culture career, or a couple of years into consulting and hungry for more client exposure - or you might be moving across from a different but related field. What matters most is how you operate: a strong communicator who's comfortable in a room with senior executives and founders, a project management wizard who can bring people along on the journey rather than just chase deadlines, and someone who thrives on variety and is excellent at organising themselves across it. We move fast and we're growing faster. That means real progression and real ownership, with plenty of opportunity to move into roles with more client exposure as you develop. Key Responsibilities You'll work directly with our amazing clients to deliver their people + culture roadmaps. This will include: Developing People and Culture materials that bring new frameworks to life for our clients - from setting up a Notion site and team playbook, to designing new starter materials, to a vision and purpose launch deck for a team All Hands Managing people ops, including benefits administration, memberships, onboarding, sick leave and employee contracts - comfortable getting hands on in an HRIS, and curious enough to figure one out fast if it's new to you Project managing client workstreams end-to-end - keeping timelines, priorities and stakeholders on track, and bringing people along with clear, confident communication rather than just chasing tasks to done Research and information gathering to support client work Talent, including recruitment process support and light touch sourcing Running user testing on new solutions and making changes based on feedback Across all of it, we're looking for someone who thinks a step ahead - spotting what's likely to break before it does, fixing what you can yourself, and knowing exactly when to flag something up rather than sit on it. Your Skills and Experience We're committed to building a team with diverse experiences, so as long as most of these needs are met, please apply even if you don't tick every box. Experience in a people team, business operations team or consulting in a scaling environment, with exposure across the full people and talent employee cycle - from sourcing to onboarding to performance A strong communicator, in writing and in person - you're just as comfortable presenting to a founder or exec as you are writing a clear, concise update Project management instincts - you can structure a piece of work, keep it moving, and bring stakeholders with you rather than working in a silo Structured thinker - you're able to take complex concepts and turn them into clear content Data analysis skills - you may have studied statistics, financial modelling or similar and be comfortable working with large datasets (e.g. in Excel) Comfortable in an HRIS, or genuinely curious to learn one fast if you haven't used one before Familiarity with tools and systems used in tech start up environments such as G Suite, Miro, Notion, etc Visual communication and some visual design skills - helpful if you can work across G Suite, Miro and Figma How you work Extremely organised - you're working across multiple clients at once and have a strong system (yours, not ours) for keeping every plate spinning Thinks one step ahead - you anticipate what's coming, not just what's in front of you A self starter who tries to solve problems on your own before raising them, but knows exactly when something needs to be escalated rather than quietly worked around Curious, with a genuine drive to fix things before they break - you don't wait for something to go wrong to go looking for it Ships at a high standard, quickly - you know the difference between shipping something well and over-architecting something that didn't need it A true generalist - you manage variety beautifully, developing a broad skillset and staying comfortable context switching across different workstreams Collaborative and communicative - you'll work closely with the partners to create work for our clients Focused on speedy impact - you don't just pick up a brief, you help shape it, working at pace to deliver against it Compensation, Perks & Benefits £40,000 - £50,000 per annum 25 days holiday 4 weeks work from abroad policy £600 annually to spend via our benefits platform Monthly lunches at our group-wide All Hands - a chance to properly connect with everyone across Amplified, not just your immediate team Bi-annual socials where we celebrate our wins and each other A front-row seat to learn from some of the best experts across people, culture and talent - this is a team that will genuinely accelerate your career, not just your CV
Foundation Partners Group is seeking a proactive People + Culture consultant to lay the foundations for growing client organizations. You will work across multiple tech, ecommerce, life sciences and VC clients, spending 3 days on site with clients each week, and partnering with senior executives and founders to shape people strategies. Early-career professionals or consultants seeking broader client exposure are encouraged to apply.
Sep 24, 2026
Full time
Foundation Partners Group is seeking a proactive People + Culture consultant to lay the foundations for growing client organizations. You will work across multiple tech, ecommerce, life sciences and VC clients, spending 3 days on site with clients each week, and partnering with senior executives and founders to shape people strategies. Early-career professionals or consultants seeking broader client exposure are encouraged to apply.
Description Footasylum is a leading UK-based retailer specialising in streetwear and sportswear, committed to delivering innovative and trend-setting products to our customers, with a strong focus on digital transformation and data-driven decision-making. The Role Footasylum is entering the next phase of its digital development. Our ambition is to evolve from a predominantly traffic-led ecommerce business into a customer- and community-led commerce ecosystem, combining profitable ecommerce growth, social commerce, creator-led discovery, personalised customer journeys and a scalable data and technology foundation. We are looking for a Digital Director to lead this transformation. The role will be the single accountable owner of Footasylum's digital commercial strategy, ecommerce performance and cross-functional digital roadmap. You will lead the Ecommerce and Digital Product, CRO and Customer Experience functions and act as the senior digital partner to Brand, Merchandising, Product, BI and Technology. The Digital Director will establish a repeatable model for profitable growth in the UK and internationally while building new capabilities across social commerce, customer data, personalisation, measurement and digital product development. About You You are a commercially minded digital leader who combines strategic ambition with strong operational depth. You have experience building and scaling digital businesses, leading transformation and challenging established ways of working. You understand how customer insight, ecommerce, marketing, data and technology must work together to create profitable growth. You are equally comfortable discussing ecommerce performance, customer propositions, digital product priorities, attribution and organisational capability with both functional teams and executive stakeholders. Key Responsibilities Digital Strategy, P&L & Business Growth Own and execute Footasylum's UK digital strategy and establish a scalable model for international growth. Own digital revenue, gross profit and contribution performance, balancing acquisition, retention, conversion, returns, discount dependency and long-term customer value. Translate Footasylum's ambition to move from a webshop to a customer- and community-led commerce ecosystem. Build annual and seasonal trading, investment and growth plans aligned with the wider commercial strategy. Identify and prioritise new markets, channels, technologies and partnerships based on clear business cases and incremental profit potential. Ecommerce, Digital Product & Customer Experience Own ecommerce performance and trading execution across revenue, gross profit, conversion, AOV, returns, product availability and sell-through. Lead the digital product roadmap across the website, app and other customer-facing digital experiences. Drive continuous improvement across product discovery, navigation, onsite search, checkout, site speed, personalisation and conversion. Establish a structured experimentation programme using customer insight, behavioural data and robust test design. Partner with Merchandising, Product and Operations to align customer demand, product availability, promotional activity and digital presentation. Ensure Footasylum delivers a fast, simple, mobile-first and trustworthy experience for both its young consumer audience and the customer completing the purchase. Digital Marketing, CRM & Audience Growth Develop an integrated acquisition, retention and engagement strategy across Paid Search, Paid Social, SEO, Affiliates, CRM and emerging digital channels. Build a differentiated audience strategy that recognises the needs and behaviours of Footasylum's young consumers as well as the customers - including parents and family members - who complete the purchase. Accelerate CRM, loyalty and lifecycle marketing through stronger segmentation, behavioural triggers, personalisation and customer-value management. Build TikTok Shop and wider social commerce into scalable, commercially managed channels with clear ownership across content, creators, catalogue, operations and measurement. Partner with Brand and Creative to connect brand storytelling, community, creators and performance activity around shared audience and commercial objectives Data, Measurement & Personalisation Establish a unified measurement framework covering commercial performance, customer value, attribution, marketing mix modelling and incrementality. Partner with BI and Finance to create a consistent view of revenue, gross profit, contribution, acquisition cost and lifetime value by channel, audience and market. Improve the quality, accessibility and activation of first party customer and behavioural data across ecommerce, CRM, paid media and personalisation. Use experimentation and customer insights to optimise marketing investment, digital journeys and personalisation, ensuring decisions are based on profitable incremental growth rather than platform reported return alone. Technology, Platform & Digital Transformation Partner with Technology to define and deliver a scalable digital platform roadmap aligned with customer and commercial priorities. Lead the business evaluation, prioritisation and delivery of major digital initiatives, including potential re platforming. Ensure that product data, customer identity, platform integrations and digital infrastructure support personalisation, social commerce and international growth. Evaluate AI, automation, agentic commerce and emerging technologies against clear customer use cases, commercial value and implementation requirements. Leadership & Cross-functional Delivery Lead, coach and develop the senior leaders responsible for Ecommerce and Digital Product, CRO/UX and the webshop, creating clear accountability across the wider digital organisation. Establish shared objectives, KPIs, decision rights and operating rhythms across digital functions. Act as Footasylum's senior digital spokesperson and decision partner across Brand, Merchandising, Product, BI, Technology, Retail, Operations and Finance. Build a customer centred, commercially accountable culture that challenges legacy thinking and moves the organisation beyond one size fits all approaches. Skills / Experience Extensive senior leadership experience across digital commerce, ecommerce, customer growth or digital transformation within a scaled consumer business. Experience owning a material ecommerce P&L and multi million pound digital marketing investment. A proven record of delivering profitable digital growth across revenue, gross profit, contribution and customer value. Demonstrable experience leading significant digital transformation, such as re platforming, digital product development, customer data transformation or a major change in operating model. Strong understanding of attribution, marketing mix modelling, incrementality, experimentation and performance measurement. Experience using CRM, customer data, segmentation and personalisation to improve acquisition, retention and lifetime value. Proven experience of profitably scaling ecommerce across multiple international markets. Experience taking at least one new digital channel, market or proposition from initial test to scaled operation. Strong leadership experience across senior, multidisciplinary teams and complex cross functional stakeholder groups. Why Footasylum? We are one of the leading omni channel retailers across the UK, but more than that we are a brilliant place to work. We value you and your development. We have loads of examples of people moving upwards, across to other departments and given training to excel their personal and professional skills. Our aim is to create a fun environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. Diversity We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are building services to customers and the wider business. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences and backgrounds. Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. Please note, this role will be based at our Head Office in Greater Manchester and will require regular attendance in line with our hybrid working model.
Sep 24, 2026
Full time
Description Footasylum is a leading UK-based retailer specialising in streetwear and sportswear, committed to delivering innovative and trend-setting products to our customers, with a strong focus on digital transformation and data-driven decision-making. The Role Footasylum is entering the next phase of its digital development. Our ambition is to evolve from a predominantly traffic-led ecommerce business into a customer- and community-led commerce ecosystem, combining profitable ecommerce growth, social commerce, creator-led discovery, personalised customer journeys and a scalable data and technology foundation. We are looking for a Digital Director to lead this transformation. The role will be the single accountable owner of Footasylum's digital commercial strategy, ecommerce performance and cross-functional digital roadmap. You will lead the Ecommerce and Digital Product, CRO and Customer Experience functions and act as the senior digital partner to Brand, Merchandising, Product, BI and Technology. The Digital Director will establish a repeatable model for profitable growth in the UK and internationally while building new capabilities across social commerce, customer data, personalisation, measurement and digital product development. About You You are a commercially minded digital leader who combines strategic ambition with strong operational depth. You have experience building and scaling digital businesses, leading transformation and challenging established ways of working. You understand how customer insight, ecommerce, marketing, data and technology must work together to create profitable growth. You are equally comfortable discussing ecommerce performance, customer propositions, digital product priorities, attribution and organisational capability with both functional teams and executive stakeholders. Key Responsibilities Digital Strategy, P&L & Business Growth Own and execute Footasylum's UK digital strategy and establish a scalable model for international growth. Own digital revenue, gross profit and contribution performance, balancing acquisition, retention, conversion, returns, discount dependency and long-term customer value. Translate Footasylum's ambition to move from a webshop to a customer- and community-led commerce ecosystem. Build annual and seasonal trading, investment and growth plans aligned with the wider commercial strategy. Identify and prioritise new markets, channels, technologies and partnerships based on clear business cases and incremental profit potential. Ecommerce, Digital Product & Customer Experience Own ecommerce performance and trading execution across revenue, gross profit, conversion, AOV, returns, product availability and sell-through. Lead the digital product roadmap across the website, app and other customer-facing digital experiences. Drive continuous improvement across product discovery, navigation, onsite search, checkout, site speed, personalisation and conversion. Establish a structured experimentation programme using customer insight, behavioural data and robust test design. Partner with Merchandising, Product and Operations to align customer demand, product availability, promotional activity and digital presentation. Ensure Footasylum delivers a fast, simple, mobile-first and trustworthy experience for both its young consumer audience and the customer completing the purchase. Digital Marketing, CRM & Audience Growth Develop an integrated acquisition, retention and engagement strategy across Paid Search, Paid Social, SEO, Affiliates, CRM and emerging digital channels. Build a differentiated audience strategy that recognises the needs and behaviours of Footasylum's young consumers as well as the customers - including parents and family members - who complete the purchase. Accelerate CRM, loyalty and lifecycle marketing through stronger segmentation, behavioural triggers, personalisation and customer-value management. Build TikTok Shop and wider social commerce into scalable, commercially managed channels with clear ownership across content, creators, catalogue, operations and measurement. Partner with Brand and Creative to connect brand storytelling, community, creators and performance activity around shared audience and commercial objectives Data, Measurement & Personalisation Establish a unified measurement framework covering commercial performance, customer value, attribution, marketing mix modelling and incrementality. Partner with BI and Finance to create a consistent view of revenue, gross profit, contribution, acquisition cost and lifetime value by channel, audience and market. Improve the quality, accessibility and activation of first party customer and behavioural data across ecommerce, CRM, paid media and personalisation. Use experimentation and customer insights to optimise marketing investment, digital journeys and personalisation, ensuring decisions are based on profitable incremental growth rather than platform reported return alone. Technology, Platform & Digital Transformation Partner with Technology to define and deliver a scalable digital platform roadmap aligned with customer and commercial priorities. Lead the business evaluation, prioritisation and delivery of major digital initiatives, including potential re platforming. Ensure that product data, customer identity, platform integrations and digital infrastructure support personalisation, social commerce and international growth. Evaluate AI, automation, agentic commerce and emerging technologies against clear customer use cases, commercial value and implementation requirements. Leadership & Cross-functional Delivery Lead, coach and develop the senior leaders responsible for Ecommerce and Digital Product, CRO/UX and the webshop, creating clear accountability across the wider digital organisation. Establish shared objectives, KPIs, decision rights and operating rhythms across digital functions. Act as Footasylum's senior digital spokesperson and decision partner across Brand, Merchandising, Product, BI, Technology, Retail, Operations and Finance. Build a customer centred, commercially accountable culture that challenges legacy thinking and moves the organisation beyond one size fits all approaches. Skills / Experience Extensive senior leadership experience across digital commerce, ecommerce, customer growth or digital transformation within a scaled consumer business. Experience owning a material ecommerce P&L and multi million pound digital marketing investment. A proven record of delivering profitable digital growth across revenue, gross profit, contribution and customer value. Demonstrable experience leading significant digital transformation, such as re platforming, digital product development, customer data transformation or a major change in operating model. Strong understanding of attribution, marketing mix modelling, incrementality, experimentation and performance measurement. Experience using CRM, customer data, segmentation and personalisation to improve acquisition, retention and lifetime value. Proven experience of profitably scaling ecommerce across multiple international markets. Experience taking at least one new digital channel, market or proposition from initial test to scaled operation. Strong leadership experience across senior, multidisciplinary teams and complex cross functional stakeholder groups. Why Footasylum? We are one of the leading omni channel retailers across the UK, but more than that we are a brilliant place to work. We value you and your development. We have loads of examples of people moving upwards, across to other departments and given training to excel their personal and professional skills. Our aim is to create a fun environment, where your success is paramount to ours and you are given the right tools, support, and platform to achieve your goals. Diversity We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are building services to customers and the wider business. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences and backgrounds. Recruitment Process We review applications on an individual basis, and if we feel you would be a good fit we'll invite you for a call or Teams video for an informal chat about the role, and to see if we're a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. Please note, this role will be based at our Head Office in Greater Manchester and will require regular attendance in line with our hybrid working model.
Company Overview Are you ready to help us shape the future of automotive e-commerce? At Drivvn, we're on a mission to transform how people buy and lease vehicles and we'd love for you to be part of it. As proud winners of the Culture100 Award, we're recognised not just for our innovation, but for putting our people at the heart of everything we do. Since launching in 2020 as part of the TCC Group, we have been working with major automotive brands like Stellantis, Ford, Volvo, and Volkswagen to deliver seamless digital retail experiences. More recently, we've expanded into vehicle leasing, collaborating with forward-thinking partners such as MHC and Leasys. Our platform supports the entire automotive sales and leasing journey, from vehicle configuration to financing, with real-time integration and omnichannel capabilities that put the customer in control. Our platform handles millions of real-time pricing calculations and inventory updates, integrating deeply with OEM systems, DMS platforms, and finance providers. We're currently focused on the European market, but we're thinking big and have exciting plans for global expansion. In FY25, we generated over £8 million in revenue and we know that our success is all thanks to the brilliant people who make up our team. Role Overview As Director of Product, you'll own the product vision and strategy for Drivvn's platform, defining where we go, why it matters, and how we get there. This is a senior leadership role at the heart of the business, sitting alongside the CTO and commercial leadership to shape both product direction and company strategy. You'll lead a talented team of Product Leads and Designers and bring the discipline and energy to turn ambitious ideas into real outcomes for our clients and their customers. What You'll Do Product Vision & Strategy Define and own the overarching product vision, aligned with company objectives and market opportunities Identify growth opportunities within automotive ecommerce - new features, products, and adjacent services Translate business strategy into a clear, prioritised, and actionable product roadmap Act as the voice of the customer, ensuring everything we build solves real problems and delivers measurable value Leadership & Team Direction Lead, mentor, and develop Product Leads and Design teams Establish best practices across product discovery, delivery, and lifecycle management Foster a culture of innovation, accountability, and continuous improvement Provide clear direction and prioritisation across multiple product streams Cross-functional Collaboration Partner closely with the CTO and engineering teams to ensure effective and aligned product delivery Connect product initiatives to technical strategy, scalability, and platform capabilities Collaborate with commercial, sales, and marketing teams to drive product-market fit and successful go-to-market execution Play an active role in executive decision-making as a key member of the senior leadership team Product Delivery & Execution Oversee the end-to-end product development lifecycle from ideation through to launch and optimisation Ensure roadmaps are realistic, well-prioritised, and aligned with engineering capacity Balance short-term delivery with long-term strategic goals Champion data-driven decision-making and a culture of continuous iteration Commercial Impact Drive revenue growth through product innovation and optimisation of ecommerce journeys Define and track key product metrics - including conversion rates, engagement, retention, and revenue contribution Ensure products deliver measurable ROI for both Drivvn and its automotive clients What We're Looking For Experience & Background Proven track record in a senior product leadership role as Head of Product, Director of Product, or equivalent Strong background in ecommerce, ideally within automotive or a similarly complex, multi-stakeholder domain Experience working closely with engineering in a modern software development environment Demonstrated ability to define and deliver product strategy at scale Skills & Mindset Strong commercial awareness with the ability to connect product decisions to tangible business outcomes Excellent stakeholder management skills, including operating comfortably at C-suite level Data-driven approach with hands on experience using analytics to inform and validate decisions A natural leader who develops capability in others and builds high performing teams What Success Looks Like A coherent product vision is in place, well understood across the business, and clearly connected to Drivvn's commercial goals The roadmap is structured, realistic, and prioritised - with the whole business confident in what we're building and why Product and engineering are working in genuine partnership, with strong delivery cadence and fewer blockers Key product metrics are defined, tracked, and moving in the right direction - particularly around ecommerce conversion, client retention, and revenue contribution Clients are seeing tangible value from product improvements, reflected in satisfaction, retention, and growth The product team is operating at a higher level, with stronger discovery practices, clearer ownership, and a culture of continuous improvement You're a trusted and active voice in the senior leadership team, contributing to company strategy beyond the product brief New product opportunities in automotive ecommerce are being identified and brought to life, keeping Drivvn ahead of the market What We Offer Competitive salary + performance-based bonus + equity Professional development budget + conference attendance Opportunity to shape the product function in a scaling business Work directly with Executive Team Drivvn is an equal opportunities employer. We're committed to building a diverse and inclusive team and welcome applications from all backgrounds. We're committed to building a diverse and inclusive team and welcome applications from all backgrounds.
Sep 23, 2026
Full time
Company Overview Are you ready to help us shape the future of automotive e-commerce? At Drivvn, we're on a mission to transform how people buy and lease vehicles and we'd love for you to be part of it. As proud winners of the Culture100 Award, we're recognised not just for our innovation, but for putting our people at the heart of everything we do. Since launching in 2020 as part of the TCC Group, we have been working with major automotive brands like Stellantis, Ford, Volvo, and Volkswagen to deliver seamless digital retail experiences. More recently, we've expanded into vehicle leasing, collaborating with forward-thinking partners such as MHC and Leasys. Our platform supports the entire automotive sales and leasing journey, from vehicle configuration to financing, with real-time integration and omnichannel capabilities that put the customer in control. Our platform handles millions of real-time pricing calculations and inventory updates, integrating deeply with OEM systems, DMS platforms, and finance providers. We're currently focused on the European market, but we're thinking big and have exciting plans for global expansion. In FY25, we generated over £8 million in revenue and we know that our success is all thanks to the brilliant people who make up our team. Role Overview As Director of Product, you'll own the product vision and strategy for Drivvn's platform, defining where we go, why it matters, and how we get there. This is a senior leadership role at the heart of the business, sitting alongside the CTO and commercial leadership to shape both product direction and company strategy. You'll lead a talented team of Product Leads and Designers and bring the discipline and energy to turn ambitious ideas into real outcomes for our clients and their customers. What You'll Do Product Vision & Strategy Define and own the overarching product vision, aligned with company objectives and market opportunities Identify growth opportunities within automotive ecommerce - new features, products, and adjacent services Translate business strategy into a clear, prioritised, and actionable product roadmap Act as the voice of the customer, ensuring everything we build solves real problems and delivers measurable value Leadership & Team Direction Lead, mentor, and develop Product Leads and Design teams Establish best practices across product discovery, delivery, and lifecycle management Foster a culture of innovation, accountability, and continuous improvement Provide clear direction and prioritisation across multiple product streams Cross-functional Collaboration Partner closely with the CTO and engineering teams to ensure effective and aligned product delivery Connect product initiatives to technical strategy, scalability, and platform capabilities Collaborate with commercial, sales, and marketing teams to drive product-market fit and successful go-to-market execution Play an active role in executive decision-making as a key member of the senior leadership team Product Delivery & Execution Oversee the end-to-end product development lifecycle from ideation through to launch and optimisation Ensure roadmaps are realistic, well-prioritised, and aligned with engineering capacity Balance short-term delivery with long-term strategic goals Champion data-driven decision-making and a culture of continuous iteration Commercial Impact Drive revenue growth through product innovation and optimisation of ecommerce journeys Define and track key product metrics - including conversion rates, engagement, retention, and revenue contribution Ensure products deliver measurable ROI for both Drivvn and its automotive clients What We're Looking For Experience & Background Proven track record in a senior product leadership role as Head of Product, Director of Product, or equivalent Strong background in ecommerce, ideally within automotive or a similarly complex, multi-stakeholder domain Experience working closely with engineering in a modern software development environment Demonstrated ability to define and deliver product strategy at scale Skills & Mindset Strong commercial awareness with the ability to connect product decisions to tangible business outcomes Excellent stakeholder management skills, including operating comfortably at C-suite level Data-driven approach with hands on experience using analytics to inform and validate decisions A natural leader who develops capability in others and builds high performing teams What Success Looks Like A coherent product vision is in place, well understood across the business, and clearly connected to Drivvn's commercial goals The roadmap is structured, realistic, and prioritised - with the whole business confident in what we're building and why Product and engineering are working in genuine partnership, with strong delivery cadence and fewer blockers Key product metrics are defined, tracked, and moving in the right direction - particularly around ecommerce conversion, client retention, and revenue contribution Clients are seeing tangible value from product improvements, reflected in satisfaction, retention, and growth The product team is operating at a higher level, with stronger discovery practices, clearer ownership, and a culture of continuous improvement You're a trusted and active voice in the senior leadership team, contributing to company strategy beyond the product brief New product opportunities in automotive ecommerce are being identified and brought to life, keeping Drivvn ahead of the market What We Offer Competitive salary + performance-based bonus + equity Professional development budget + conference attendance Opportunity to shape the product function in a scaling business Work directly with Executive Team Drivvn is an equal opportunities employer. We're committed to building a diverse and inclusive team and welcome applications from all backgrounds. We're committed to building a diverse and inclusive team and welcome applications from all backgrounds.
Why We Exist Economic incentives, environmental pressures, and regulatory shifts are driving a global move toward the circular economy. Consumers and businesses are already moving away from rigid ownership models in favour of more flexible, affordable access. Yet while big tech has embedded subscriptions in everything from music to software to storage, the $1.5 trillion electronic device market remains deeply underserved. Until now. Raylo is the subscription infrastructure for the world's leading electronics brands, powering the circular economy by making devices more accessible, affordable, and flexible for consumers and businesses. The only way customers and manufacturers will make that shift is if it's simple and cost-effective. This is where we come in. What We've Built We enable the world's leading electronics brands to shift from single-use to circular, customer-centric business models. We're at £70m ARR, profitable, growing fast, with 200,000+ active subscriptions across consumers and small businesses. Customers trust us too, with a 4.5/5 Trustpilot rating from more than 20,000 reviews. For customers, the experience is simple: subscribe to a device, get support throughout, upgrade when you want, and return it when you're done. Behind that sits a sophisticated fintech platform powering device subscriptions end to end: credit and fraud decisioning, lifecycle operations, and the financing engine that lets brands offer subscriptions without using their own balance sheet. No one else has built the full infrastructure to run electronics subscriptions at scale. Our platform has two sides. marketplace gives consumers and small businesses access to premium tech from the world's leading electronics brands. Raylo Pay is our embedded product, enabling brands such as PlayStation and LG to launch subscription journeys directly through their own DTC and ecommerce channels. The impact of our circular model is big. We cut emissions per device by around 50% compared to buy-and-discard. We're B Corp certified, backed by Macquarie, NatWest and Channel 4 Ventures, and recognised by Tech Nation's Future Fifty. How We Work AI is changing what small, ambitious teams can build. Companies that embrace it will define the next decade. Raylo is uniquely placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. We don't ration access or hedge our bets. Our people use the best models and tools, and we expect them to do things that weren't possible a year ago. Processes that used to be good enough are being rebuilt. Teams are replacing spreadsheets with bespoke tooling, and anyone can query our data layer in plain English and get a real answer in seconds. We give every team their own hackathon: a chance to step back, start with a blank sheet, and ask: if we were starting today, how would we do this? The more we automate, the more human judgement matters. AI gives people back time, and we expect them to spend it on the things no model can replicate: conversations, trust, craft and team judgement. We hire to a high bar. You'll work with people who push you, raise your game and expect you to do the same. We want every person at Raylo to do the best work of their lives, and enjoy doing it. Our Values: Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. About the Role Raylo's Supply Operations function owns inventory, operational sourcing and logistics. Your job is to ensure we have the right inventory at the right time, with the right partner, and that every device moves seamlessly from our partners to our customers and back again into recommerce. You won't run warehouses. You'll orchestrate the network: TD SYNNEX, Ingram Micro, Westcoast, THG Ingenuity and Jigsaw24 in the UK today, with a US network coming online later this year. Volume is scaling 60% year-on-year, and your work is what makes super-fast delivery possible at that pace. Day one, you'll walk into live operational and commercial workstreams across the network. Alongside that sits the bigger structural work: designing the network for where we're heading in the UK, and building the US from scratch. See an ambiguous scaling problem, impose structure on it, and deliver in this is defining role. What You'll Do Own inventory management across the 3PL partner network, keeping it aligned to customer demand as the business scales 60% YoY Orchestrate order fulfilment end-to-end, from supplier through distribution to customer, and back again through reverse logistics to recommerce partners Manage operational sourcing and buying-to-plan across our supplier network, ensuring stock levels align with the demand forecast Lead commercial negotiations and partner integrations across the 3PL network, including active renegotiations, partner transitions, and onboarding new capacity Support the design and build of the network capacity plan through to year-end 2027 Build and develop the supply operations team, starting with your initial direct reports (Buyer, Supply Planner) while hiring and onboarding new managers as we scale Present monthly to the CEO and SLT on supply operations performance, and work directly with Finance on the divisional budget and cost per unit performance We move fast and expect you to move with us. This is a hands-on, high-ownership seat in a scaling supply chain function, with AI embedded in how we plan, negotiate and report. You'll Succeed With Degree-level education 8-12 years of operational or commercial leadership at Senior Manager / Director level, ideally within an asset-light 3PL orchestration model Track record in asset-light e-commerce, consumer tech, device management, or MVNO fulfilment; circular economy or subscription experience is a strong plus Comfort in ambiguous, high-growth environments and imposing process where none exists Technical Skills Experience with ERP systems, Order Management Systems, and Last Mile Orchestration platforms Familiarity with contract lifecycle and vendor management tools, plus data visualisation and BI tools for performance and cost-per-device modelling AI fluency: already using tools like Claude, ChatGPT, Whisper or Granola to move faster and think sharper, and you'll bring that instinct to a team that runs the same way Ways of Working Commercial grit and a bias to influence and close, both operationally and commercially, with your 3PL partners Executive-level communication - can hold your own with the CEO, SLT and Board Cross-functional stakeholder management across Finance, Product, CX and Commercial Comfort operating without a fixed playbook - the role builds the playbook Opportunities & Benefits Fast-track your career - 40% of our employees are promoted every review cycle (bi-annual) Exclusive Raylo device lease for employees Stock options for all employees L&D budget to support the skills you value 4 days in the Raylo Belfast Office, with 1 day working from home per week. 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Workplace nursery scheme for major cost savings Hiring Process We move quickly and we'll aim to give you the best candidate experience possible. It starts with a 15-minute call - no prep needed. If there's a fit, we move fast, every stage has a purpose, and we'll tell you what we're looking for at each one. We want to help you through the process: If there's anything we can do to support you through the process, whether that's adjustments or anything else, please let us know. As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
Sep 23, 2026
Full time
Why We Exist Economic incentives, environmental pressures, and regulatory shifts are driving a global move toward the circular economy. Consumers and businesses are already moving away from rigid ownership models in favour of more flexible, affordable access. Yet while big tech has embedded subscriptions in everything from music to software to storage, the $1.5 trillion electronic device market remains deeply underserved. Until now. Raylo is the subscription infrastructure for the world's leading electronics brands, powering the circular economy by making devices more accessible, affordable, and flexible for consumers and businesses. The only way customers and manufacturers will make that shift is if it's simple and cost-effective. This is where we come in. What We've Built We enable the world's leading electronics brands to shift from single-use to circular, customer-centric business models. We're at £70m ARR, profitable, growing fast, with 200,000+ active subscriptions across consumers and small businesses. Customers trust us too, with a 4.5/5 Trustpilot rating from more than 20,000 reviews. For customers, the experience is simple: subscribe to a device, get support throughout, upgrade when you want, and return it when you're done. Behind that sits a sophisticated fintech platform powering device subscriptions end to end: credit and fraud decisioning, lifecycle operations, and the financing engine that lets brands offer subscriptions without using their own balance sheet. No one else has built the full infrastructure to run electronics subscriptions at scale. Our platform has two sides. marketplace gives consumers and small businesses access to premium tech from the world's leading electronics brands. Raylo Pay is our embedded product, enabling brands such as PlayStation and LG to launch subscription journeys directly through their own DTC and ecommerce channels. The impact of our circular model is big. We cut emissions per device by around 50% compared to buy-and-discard. We're B Corp certified, backed by Macquarie, NatWest and Channel 4 Ventures, and recognised by Tech Nation's Future Fifty. How We Work AI is changing what small, ambitious teams can build. Companies that embrace it will define the next decade. Raylo is uniquely placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. We don't ration access or hedge our bets. Our people use the best models and tools, and we expect them to do things that weren't possible a year ago. Processes that used to be good enough are being rebuilt. Teams are replacing spreadsheets with bespoke tooling, and anyone can query our data layer in plain English and get a real answer in seconds. We give every team their own hackathon: a chance to step back, start with a blank sheet, and ask: if we were starting today, how would we do this? The more we automate, the more human judgement matters. AI gives people back time, and we expect them to spend it on the things no model can replicate: conversations, trust, craft and team judgement. We hire to a high bar. You'll work with people who push you, raise your game and expect you to do the same. We want every person at Raylo to do the best work of their lives, and enjoy doing it. Our Values: Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. About the Role Raylo's Supply Operations function owns inventory, operational sourcing and logistics. Your job is to ensure we have the right inventory at the right time, with the right partner, and that every device moves seamlessly from our partners to our customers and back again into recommerce. You won't run warehouses. You'll orchestrate the network: TD SYNNEX, Ingram Micro, Westcoast, THG Ingenuity and Jigsaw24 in the UK today, with a US network coming online later this year. Volume is scaling 60% year-on-year, and your work is what makes super-fast delivery possible at that pace. Day one, you'll walk into live operational and commercial workstreams across the network. Alongside that sits the bigger structural work: designing the network for where we're heading in the UK, and building the US from scratch. See an ambiguous scaling problem, impose structure on it, and deliver in this is defining role. What You'll Do Own inventory management across the 3PL partner network, keeping it aligned to customer demand as the business scales 60% YoY Orchestrate order fulfilment end-to-end, from supplier through distribution to customer, and back again through reverse logistics to recommerce partners Manage operational sourcing and buying-to-plan across our supplier network, ensuring stock levels align with the demand forecast Lead commercial negotiations and partner integrations across the 3PL network, including active renegotiations, partner transitions, and onboarding new capacity Support the design and build of the network capacity plan through to year-end 2027 Build and develop the supply operations team, starting with your initial direct reports (Buyer, Supply Planner) while hiring and onboarding new managers as we scale Present monthly to the CEO and SLT on supply operations performance, and work directly with Finance on the divisional budget and cost per unit performance We move fast and expect you to move with us. This is a hands-on, high-ownership seat in a scaling supply chain function, with AI embedded in how we plan, negotiate and report. You'll Succeed With Degree-level education 8-12 years of operational or commercial leadership at Senior Manager / Director level, ideally within an asset-light 3PL orchestration model Track record in asset-light e-commerce, consumer tech, device management, or MVNO fulfilment; circular economy or subscription experience is a strong plus Comfort in ambiguous, high-growth environments and imposing process where none exists Technical Skills Experience with ERP systems, Order Management Systems, and Last Mile Orchestration platforms Familiarity with contract lifecycle and vendor management tools, plus data visualisation and BI tools for performance and cost-per-device modelling AI fluency: already using tools like Claude, ChatGPT, Whisper or Granola to move faster and think sharper, and you'll bring that instinct to a team that runs the same way Ways of Working Commercial grit and a bias to influence and close, both operationally and commercially, with your 3PL partners Executive-level communication - can hold your own with the CEO, SLT and Board Cross-functional stakeholder management across Finance, Product, CX and Commercial Comfort operating without a fixed playbook - the role builds the playbook Opportunities & Benefits Fast-track your career - 40% of our employees are promoted every review cycle (bi-annual) Exclusive Raylo device lease for employees Stock options for all employees L&D budget to support the skills you value 4 days in the Raylo Belfast Office, with 1 day working from home per week. 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Workplace nursery scheme for major cost savings Hiring Process We move quickly and we'll aim to give you the best candidate experience possible. It starts with a 15-minute call - no prep needed. If there's a fit, we move fast, every stage has a purpose, and we'll tell you what we're looking for at each one. We want to help you through the process: If there's anything we can do to support you through the process, whether that's adjustments or anything else, please let us know. As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
Botify is the AI Visibility and Agentic Commerce platform. We help the world's leading brands be found - and chosen - in an era where AI systems, not just consumers, are discovering, evaluating, and buying products. From ensuring AI bots can render and read your content (SpeedWorkers), to optimising product signals at scale (PageWorkers), to proactively pushing structured feeds directly to AI models (Agentic Feeds), Botify owns the infrastructure layer that determines whether brands win or lose in the age of agentic commerce. Our customers include some of the largest retailers and digital businesses in the world. The shift from keyword search to AI-driven discovery is one of the biggest commercial transitions of the decade. We're at the centre of it. Botify is listed on both the AWS Marketplace and Google Cloud Marketplace. Our sales teams work in active collaboration with AWS and GCP field teams to identify and drive value for mutual customers - giving our AEs access to partner resources, co-sell programs, and executive relationships that accelerate deals. Role Overview This is a high-impact individual contributor role at the heart of Botify's North EMEA growth engine. You will own a territory of enterprise accounts across North EMEA, taking full ownership of the sales cycle - building pipeline from scratch, running discovery and driving deals through to close. You'll work alongside a BDR and in close partnership with a Solutions Consultant to win new logos in a market that is actively waking up to the AI visibility problem. The best candidates ask better questions than their competitors, listen harder and connect what they learn to outcomes that actually move the needle for a customer's business. That's what separates a rep who hits quota once from a partner who gets renewed, expanded and referred. What You'll Do Take full ownership of the enterprise sales cycle - building pipeline from scratch, running discovery and driving deals through to close Lead executive-level discovery conversations that get to the root of how a brand's AI visibility strategy - or lack of one - is affecting revenue Build multi-threaded relationships across Marketing, Digital, eCommerce and C-suite stakeholders within target accounts Develop and present compelling business cases that connect Botify's platform to measurable commercial outcomes Drive a 4x quota pipeline through ABM strategy, prescriptive outbound efforts, BDR partnership and partner/advisor channels Own executive discovery to reveal how a lack of AI visibility impacts revenue, asking deep questions to uncover the real business pain Execute deals with MEDDPICC discipline to navigate enterprise procurement and legal hurdles while maintaining an accurate, data-backed forecast Thread across complex organisations to build lasting relationships with C-suite stakeholders and leaders in Marketing and Digital functions Craft and deliver persuasive business cases and ROI models that tie the platform to the commercial outcomes our C-suite cares about Maintain clean Salesforce hygiene and commit to closing what you promise through reliable revenue forecastingPartner with AWS and GCP field teams to identify mutual prospects and drive value through Marketplace co-sell motions Collaborate across RevOps, Solutions and Product to optimise the sales funnel and feed critical market intelligence back to the business Leverage AI tools like Claude and Perplexity to sharpen your messaging and research accounts faster than the competition Collaborate closely with Solutions Consulting and Account Management to ensure a seamless handoff and strong customer start Bring market intelligence back to the team - sharing what's working, what you're hearing from prospects and what the competition is doing Who You Are You are a commercially driven, endlessly curious seller. You don't wait for inbound. You study your accounts before you pick up the phone. You ask second and third-level questions in discovery because the first answer is rarely the real one. You know that the rep who understands the customer's business best usually wins and you act accordingly. AI is part of how you work. You use it to research accounts, sharpen messaging and prepare for conversations - and you're always looking for ways to move faster and work smarter. You thrive in a category that's moving fast. You can explain a complex, technical product in plain language and connect it to what a CMO actually cares about. You take your forecast seriously and you close what you say you're going to close. What We're Looking For + years of experience with a proven track record in SaaS sales Ability to navigate complex, multi-threaded sales cycles for deals exceeding $50K ACV, including deep C-suite engagement Natural curiosity that leads to asking the second and third-level discovery questions required to uncover real business impact Application of MEDDPICC (or equivalent strategic framework) to drive deal velocity and forecast accuracy Skill in translating technical platform capabilities into plain language that resonates with Marketing and eCommerce leaders Proficiency in the modern sales stack, including Salesforce and Gong, and a proactive approach to using AI tools A self-motivated startup mindset and the agility to thrive in a category where the playbook is evolving daily What's in it for you Competitive salary and bonus structure, ISO share options Unlimited paid annual leave and flexible working policies Workplace pension with Penfold, salary sacrifice scheme Employee referral program Private health insurance with Vitality (including medical, dental, mental health, and more) Wide range of benefits (ClassPass, Cyclescheme, train ticket loan & more) Regular Lunch & Learns, team socials and off site events Travel stipend to work from our offices in Paris, New York and Singapore Opportunities for personal and professional development (career coaching with Bravely, social responsibility initiatives) We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! We're eager to add talent to our growing team, across departments and around the globe. Scout our open roles for your next opportunity.
Sep 23, 2026
Full time
Botify is the AI Visibility and Agentic Commerce platform. We help the world's leading brands be found - and chosen - in an era where AI systems, not just consumers, are discovering, evaluating, and buying products. From ensuring AI bots can render and read your content (SpeedWorkers), to optimising product signals at scale (PageWorkers), to proactively pushing structured feeds directly to AI models (Agentic Feeds), Botify owns the infrastructure layer that determines whether brands win or lose in the age of agentic commerce. Our customers include some of the largest retailers and digital businesses in the world. The shift from keyword search to AI-driven discovery is one of the biggest commercial transitions of the decade. We're at the centre of it. Botify is listed on both the AWS Marketplace and Google Cloud Marketplace. Our sales teams work in active collaboration with AWS and GCP field teams to identify and drive value for mutual customers - giving our AEs access to partner resources, co-sell programs, and executive relationships that accelerate deals. Role Overview This is a high-impact individual contributor role at the heart of Botify's North EMEA growth engine. You will own a territory of enterprise accounts across North EMEA, taking full ownership of the sales cycle - building pipeline from scratch, running discovery and driving deals through to close. You'll work alongside a BDR and in close partnership with a Solutions Consultant to win new logos in a market that is actively waking up to the AI visibility problem. The best candidates ask better questions than their competitors, listen harder and connect what they learn to outcomes that actually move the needle for a customer's business. That's what separates a rep who hits quota once from a partner who gets renewed, expanded and referred. What You'll Do Take full ownership of the enterprise sales cycle - building pipeline from scratch, running discovery and driving deals through to close Lead executive-level discovery conversations that get to the root of how a brand's AI visibility strategy - or lack of one - is affecting revenue Build multi-threaded relationships across Marketing, Digital, eCommerce and C-suite stakeholders within target accounts Develop and present compelling business cases that connect Botify's platform to measurable commercial outcomes Drive a 4x quota pipeline through ABM strategy, prescriptive outbound efforts, BDR partnership and partner/advisor channels Own executive discovery to reveal how a lack of AI visibility impacts revenue, asking deep questions to uncover the real business pain Execute deals with MEDDPICC discipline to navigate enterprise procurement and legal hurdles while maintaining an accurate, data-backed forecast Thread across complex organisations to build lasting relationships with C-suite stakeholders and leaders in Marketing and Digital functions Craft and deliver persuasive business cases and ROI models that tie the platform to the commercial outcomes our C-suite cares about Maintain clean Salesforce hygiene and commit to closing what you promise through reliable revenue forecastingPartner with AWS and GCP field teams to identify mutual prospects and drive value through Marketplace co-sell motions Collaborate across RevOps, Solutions and Product to optimise the sales funnel and feed critical market intelligence back to the business Leverage AI tools like Claude and Perplexity to sharpen your messaging and research accounts faster than the competition Collaborate closely with Solutions Consulting and Account Management to ensure a seamless handoff and strong customer start Bring market intelligence back to the team - sharing what's working, what you're hearing from prospects and what the competition is doing Who You Are You are a commercially driven, endlessly curious seller. You don't wait for inbound. You study your accounts before you pick up the phone. You ask second and third-level questions in discovery because the first answer is rarely the real one. You know that the rep who understands the customer's business best usually wins and you act accordingly. AI is part of how you work. You use it to research accounts, sharpen messaging and prepare for conversations - and you're always looking for ways to move faster and work smarter. You thrive in a category that's moving fast. You can explain a complex, technical product in plain language and connect it to what a CMO actually cares about. You take your forecast seriously and you close what you say you're going to close. What We're Looking For + years of experience with a proven track record in SaaS sales Ability to navigate complex, multi-threaded sales cycles for deals exceeding $50K ACV, including deep C-suite engagement Natural curiosity that leads to asking the second and third-level discovery questions required to uncover real business impact Application of MEDDPICC (or equivalent strategic framework) to drive deal velocity and forecast accuracy Skill in translating technical platform capabilities into plain language that resonates with Marketing and eCommerce leaders Proficiency in the modern sales stack, including Salesforce and Gong, and a proactive approach to using AI tools A self-motivated startup mindset and the agility to thrive in a category where the playbook is evolving daily What's in it for you Competitive salary and bonus structure, ISO share options Unlimited paid annual leave and flexible working policies Workplace pension with Penfold, salary sacrifice scheme Employee referral program Private health insurance with Vitality (including medical, dental, mental health, and more) Wide range of benefits (ClassPass, Cyclescheme, train ticket loan & more) Regular Lunch & Learns, team socials and off site events Travel stipend to work from our offices in Paris, New York and Singapore Opportunities for personal and professional development (career coaching with Bravely, social responsibility initiatives) We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! We're eager to add talent to our growing team, across departments and around the globe. Scout our open roles for your next opportunity.
About Green Man Gaming Green Man Gaming is an independent global leader in Distribution, Publishing, and Digital eCommerce services in the video game industry, connecting developers and gamers worldwide through a core belief that games are for everyone. With a catalogue of over 10,000 games available in more than 195 countries, Green Man Gaming is the largest independent digital retailer worldwide outside of first party platforms. Trusted by more than 1,250 publishers, the company partners with leading gaming brands across PC and console. Its publishing division offers a flexible model, enabling studios to retain full IP ownership while accessing targeted services such as funding, localisation, platform integration, and creative strategy. Its in-house marketing services leverage billions of first-party data points to deliver highly targeted, performance driven campaigns. Green Man Gaming also provides a fully managed distribution service, enabling partners to increase incremental game sales through a global network of over 180 third-party storefronts. Headquartered in the UK, GMG generates 90 percent of its revenue from international markets and has received more than 40 business and games industry awards. ROLE OVERVIEW We are experts at games eCommerce, digital marketing, publishing and distribution and as such have identified an opportunity to monetise these services to our current and generated pipeline of clients. You are an ambitious, highly entrepreneurial and extremely personable self-starter. You are a prolific networker and able to build an active sales pipeline from prospect to client. This role relies on a high level of resilience and commercial acumen. As a key member of the team, you will deliver significant incremental revenue and growth, by packaging, positioning and presenting "value added" services and opportunities to our existing and new partners and retailers. The role connects to every area of our business, you will work hand in hand with the executive management team and specialist departments of the business (Marketing, Publishing & Commercial) - meaning there is huge scope to build a diverse range of experience & skills in every component of the eCommerce machine. You will be responsible for the commercial discussions with retailers and publishers in order to drive business forward. This role is an exciting opportunity to further your business development career with an exciting, successful entrepreneur led business. KEY DELIVERABLES BUSINESS DEVELOPMENT STRATEGY & EXECUTION: Reporting into the Chief Commercial Officer, you own the DMS business commercial success globally. You will represent Green Man Gaming with integrity and knowledge, acting as a resource for our current and future business partners. A natural storyteller, you can harness data to present and build compelling proposals including defining and driving the milestones needed to achieve commercial goals. MARKET & CONSUMER UNDERSTANDING: You love games, you love the people that make them, you love the people that play them. You harness this insight to prepare and give business reviews to the senior management regarding progress and roadblocks. COMMERCIAL RESPONSIBILITY: It's your train set. You own the commercial forecast and P&L for Distribution Managed Services, you can spot secure and close retail opportunities & hand over to Relationship Manager. YOU HAVE: GAMES INDUSTRY AND RETAIL KNOWLEDGE: You are well connected, and well respected in the industry. You have an in-depth (and hands on) understanding of our industry in particular digital distribution, and the digital ecosystems in your regions. COMMERCIAL ACUMEN: You are entrepreneurial and have a commercial mindset. By building new relationships with retailers you can identify retail opportunities, close it and drive upside. COMMUNICATION: You will need to be extremely confident, a clear communicator & presenter, comfortable with internal & external stakeholder management & can provide regular updates and presentations to senior management. CONTRACTS AND LICENCING: You can negotiate deals, find your way around a contract and ideally understand the world licensing and royalties. INTERNATIONAL EXPERIENCE: You have global experience, and connection with decision makers and retailers. ORGANISED: You are happy working independently and willing to roll your sleeves up if needed, you can prioritize effectively across a wide set of workstreams and deliver flexibly to tight deadlines where necessary. WE HAVE: Flexible working 22 days paid holiday per year (excluding Bank Holidays) increased with the length of service 1 month sabbatical leave following 3 years of employment and 2 months after 6 years 50% game discount for employees Pension Scheme Company Days & Social Events Discounts and many other perks
Sep 23, 2026
Full time
About Green Man Gaming Green Man Gaming is an independent global leader in Distribution, Publishing, and Digital eCommerce services in the video game industry, connecting developers and gamers worldwide through a core belief that games are for everyone. With a catalogue of over 10,000 games available in more than 195 countries, Green Man Gaming is the largest independent digital retailer worldwide outside of first party platforms. Trusted by more than 1,250 publishers, the company partners with leading gaming brands across PC and console. Its publishing division offers a flexible model, enabling studios to retain full IP ownership while accessing targeted services such as funding, localisation, platform integration, and creative strategy. Its in-house marketing services leverage billions of first-party data points to deliver highly targeted, performance driven campaigns. Green Man Gaming also provides a fully managed distribution service, enabling partners to increase incremental game sales through a global network of over 180 third-party storefronts. Headquartered in the UK, GMG generates 90 percent of its revenue from international markets and has received more than 40 business and games industry awards. ROLE OVERVIEW We are experts at games eCommerce, digital marketing, publishing and distribution and as such have identified an opportunity to monetise these services to our current and generated pipeline of clients. You are an ambitious, highly entrepreneurial and extremely personable self-starter. You are a prolific networker and able to build an active sales pipeline from prospect to client. This role relies on a high level of resilience and commercial acumen. As a key member of the team, you will deliver significant incremental revenue and growth, by packaging, positioning and presenting "value added" services and opportunities to our existing and new partners and retailers. The role connects to every area of our business, you will work hand in hand with the executive management team and specialist departments of the business (Marketing, Publishing & Commercial) - meaning there is huge scope to build a diverse range of experience & skills in every component of the eCommerce machine. You will be responsible for the commercial discussions with retailers and publishers in order to drive business forward. This role is an exciting opportunity to further your business development career with an exciting, successful entrepreneur led business. KEY DELIVERABLES BUSINESS DEVELOPMENT STRATEGY & EXECUTION: Reporting into the Chief Commercial Officer, you own the DMS business commercial success globally. You will represent Green Man Gaming with integrity and knowledge, acting as a resource for our current and future business partners. A natural storyteller, you can harness data to present and build compelling proposals including defining and driving the milestones needed to achieve commercial goals. MARKET & CONSUMER UNDERSTANDING: You love games, you love the people that make them, you love the people that play them. You harness this insight to prepare and give business reviews to the senior management regarding progress and roadblocks. COMMERCIAL RESPONSIBILITY: It's your train set. You own the commercial forecast and P&L for Distribution Managed Services, you can spot secure and close retail opportunities & hand over to Relationship Manager. YOU HAVE: GAMES INDUSTRY AND RETAIL KNOWLEDGE: You are well connected, and well respected in the industry. You have an in-depth (and hands on) understanding of our industry in particular digital distribution, and the digital ecosystems in your regions. COMMERCIAL ACUMEN: You are entrepreneurial and have a commercial mindset. By building new relationships with retailers you can identify retail opportunities, close it and drive upside. COMMUNICATION: You will need to be extremely confident, a clear communicator & presenter, comfortable with internal & external stakeholder management & can provide regular updates and presentations to senior management. CONTRACTS AND LICENCING: You can negotiate deals, find your way around a contract and ideally understand the world licensing and royalties. INTERNATIONAL EXPERIENCE: You have global experience, and connection with decision makers and retailers. ORGANISED: You are happy working independently and willing to roll your sleeves up if needed, you can prioritize effectively across a wide set of workstreams and deliver flexibly to tight deadlines where necessary. WE HAVE: Flexible working 22 days paid holiday per year (excluding Bank Holidays) increased with the length of service 1 month sabbatical leave following 3 years of employment and 2 months after 6 years 50% game discount for employees Pension Scheme Company Days & Social Events Discounts and many other perks
Head of IT Delivery Salary: 100,000 to 135,000 plus benefits Location: Liverpool Working Pattern: Hybrid, 2 to 3 days per week onsite Zachary Daniels is partnering with a UK retail business to appoint a Head of IT Delivery. Technology is playing a central role in the continued transformation of the organisation, and this position will be responsible for ensuring its technology portfolio is delivered successfully. This is a broad leadership role covering IT portfolio delivery, project governance, strategic supplier relationships and financial management. You will lead a multi-disciplined delivery function comprising permanent employees, contractors and third-party partners, ensuring major technology initiatives are delivered at pace while maintaining the right levels of control, quality and governance. The Opportunity As Head of IT Delivery, you will establish a clear view of the technology roadmap and create the delivery structure required to turn strategy into measurable outcomes. You will work closely with senior business and technology stakeholders to understand priorities, manage demand and capacity, and ensure investment is focused on the areas that will deliver the greatest value. Alongside ownership of the delivery portfolio, you will lead the organisation's approach to IT vendor management. This will include overseeing major supplier relationships, commercial negotiations, contract renewals and cost optimisation across a significant third-party technology estate. You will also take accountability for IT CAPEX and OPEX budgets, providing accurate forecasting, financial control and visibility of technology investment. Key Responsibilities Lead and develop the IT Delivery function, creating a high-performing and commercially focused team Oversee multiple complex technology programmes and projects running concurrently Establish and maintain an accurate IT delivery roadmap aligned with business priorities Develop a delivery methodology that balances pace, governance and control Own demand and capacity planning across internal teams, contractors and third-party suppliers Ensure projects are delivered against agreed cost, timescale, scope, quality and security requirements Provide clear portfolio reporting and communication to senior stakeholders Identify and oversee the management of risks, issues and dependencies across the technology portfolio Establish and lead IT vendor management governance Own the commercial and contractual relationships with strategic technology suppliers Lead contract negotiations, renewals, performance reviews and supplier exits where required Identify cost optimisation opportunities across third-party services and products Manage IT CAPEX and OPEX budgets, including forecasting, reconciliation and payment disputes Build succession plans and develop capability across the internal delivery team About You You will be an experienced technology delivery leader with a strong track record of managing complex portfolios within a sizeable organisation. You will bring: Experience leading multiple complex technology projects or programmes concurrently A strong background in portfolio management, delivery governance or enterprise technology transformation Experience managing strategic suppliers and multi-million-pound technology contracts Strong commercial and financial acumen, including ownership of significant CAPEX and OPEX budgets Experience leading blended teams of permanent employees, contractors and third-party partners The ability to build strong relationships with executive and senior business stakeholders A track record of improving delivery processes without creating unnecessary bureaucracy Strong negotiation, supplier performance and cost optimisation experience Experience working across both project-based and product-based delivery environments would be advantageous Previous experience within retail, ecommerce, consumer or another fast-paced environment would be beneficial This is an excellent opportunity for a commercially minded technology leader who enjoys bringing people together, improving delivery performance and turning ambitious technology plans into tangible business outcomes. BH37430
Sep 23, 2026
Full time
Head of IT Delivery Salary: 100,000 to 135,000 plus benefits Location: Liverpool Working Pattern: Hybrid, 2 to 3 days per week onsite Zachary Daniels is partnering with a UK retail business to appoint a Head of IT Delivery. Technology is playing a central role in the continued transformation of the organisation, and this position will be responsible for ensuring its technology portfolio is delivered successfully. This is a broad leadership role covering IT portfolio delivery, project governance, strategic supplier relationships and financial management. You will lead a multi-disciplined delivery function comprising permanent employees, contractors and third-party partners, ensuring major technology initiatives are delivered at pace while maintaining the right levels of control, quality and governance. The Opportunity As Head of IT Delivery, you will establish a clear view of the technology roadmap and create the delivery structure required to turn strategy into measurable outcomes. You will work closely with senior business and technology stakeholders to understand priorities, manage demand and capacity, and ensure investment is focused on the areas that will deliver the greatest value. Alongside ownership of the delivery portfolio, you will lead the organisation's approach to IT vendor management. This will include overseeing major supplier relationships, commercial negotiations, contract renewals and cost optimisation across a significant third-party technology estate. You will also take accountability for IT CAPEX and OPEX budgets, providing accurate forecasting, financial control and visibility of technology investment. Key Responsibilities Lead and develop the IT Delivery function, creating a high-performing and commercially focused team Oversee multiple complex technology programmes and projects running concurrently Establish and maintain an accurate IT delivery roadmap aligned with business priorities Develop a delivery methodology that balances pace, governance and control Own demand and capacity planning across internal teams, contractors and third-party suppliers Ensure projects are delivered against agreed cost, timescale, scope, quality and security requirements Provide clear portfolio reporting and communication to senior stakeholders Identify and oversee the management of risks, issues and dependencies across the technology portfolio Establish and lead IT vendor management governance Own the commercial and contractual relationships with strategic technology suppliers Lead contract negotiations, renewals, performance reviews and supplier exits where required Identify cost optimisation opportunities across third-party services and products Manage IT CAPEX and OPEX budgets, including forecasting, reconciliation and payment disputes Build succession plans and develop capability across the internal delivery team About You You will be an experienced technology delivery leader with a strong track record of managing complex portfolios within a sizeable organisation. You will bring: Experience leading multiple complex technology projects or programmes concurrently A strong background in portfolio management, delivery governance or enterprise technology transformation Experience managing strategic suppliers and multi-million-pound technology contracts Strong commercial and financial acumen, including ownership of significant CAPEX and OPEX budgets Experience leading blended teams of permanent employees, contractors and third-party partners The ability to build strong relationships with executive and senior business stakeholders A track record of improving delivery processes without creating unnecessary bureaucracy Strong negotiation, supplier performance and cost optimisation experience Experience working across both project-based and product-based delivery environments would be advantageous Previous experience within retail, ecommerce, consumer or another fast-paced environment would be beneficial This is an excellent opportunity for a commercially minded technology leader who enjoys bringing people together, improving delivery performance and turning ambitious technology plans into tangible business outcomes. BH37430
Senior Trading Executive - Fashion Brand Manchester - Hybrid Salary - Upto 36k Profit Share Bonus Enhanced holidays Discounts + lots more! Zachary Daniels are partnered with a fashion brand driven by a commitment to quality, value, and customer satisfaction, this retailer focuses on creating reliable products that support everyday lifestyles. The Role: As a Senior Digital Trading Executive, you'll sit at the heart of the digital trading function, using data, insight, and collaboration to maximise sales, profitability, and customer engagement. You'll take ownership of in-season trading performance, ensuring the right products are visible to the right customers at the right time while helping shape the future of digital trading through continuous optimisation and innovation. Key Responsibilities: Own in-season digital trading performance, monitoring sales, availability, sell-through, and stock levels. Optimise website navigation, product merchandising, and search to improve conversion and the customer journey. Deliver the digital trading calendar, including campaigns, promotions, product launches, and seasonal activity. Drive commercial performance through effective stock management, product ranging, and clearance strategies. Identify trading risks and opportunities, making data-led recommendations and taking proactive action. Analyse trading performance and promotional activity to influence future decisions. Collaborate with teams across Trading, Merchandising, Marketing, Operations, Content, and Data to deliver commercial objectives. Support and mentor junior colleagues while contributing to a positive, collaborative team culture. About You: At least three years' experience in a digital trading or eCommerce role. Strong commercial awareness with experience managing online trading performance. Confidence using data and insight to make informed trading decisions. Experience with eCommerce platforms such as Bloomreach, Magento, Pimberly, or similar systems. Why Apply: Be part of a growing digital team where your ideas and expertise will make a real impact. Take ownership of commercial trading performance within a fast-paced eCommerce environment. Work collaboratively with cross-functional teams to deliver exciting campaigns and digital initiatives. Develop your career with opportunities to learn, grow, and influence future trading strategy. BH37420
Sep 22, 2026
Full time
Senior Trading Executive - Fashion Brand Manchester - Hybrid Salary - Upto 36k Profit Share Bonus Enhanced holidays Discounts + lots more! Zachary Daniels are partnered with a fashion brand driven by a commitment to quality, value, and customer satisfaction, this retailer focuses on creating reliable products that support everyday lifestyles. The Role: As a Senior Digital Trading Executive, you'll sit at the heart of the digital trading function, using data, insight, and collaboration to maximise sales, profitability, and customer engagement. You'll take ownership of in-season trading performance, ensuring the right products are visible to the right customers at the right time while helping shape the future of digital trading through continuous optimisation and innovation. Key Responsibilities: Own in-season digital trading performance, monitoring sales, availability, sell-through, and stock levels. Optimise website navigation, product merchandising, and search to improve conversion and the customer journey. Deliver the digital trading calendar, including campaigns, promotions, product launches, and seasonal activity. Drive commercial performance through effective stock management, product ranging, and clearance strategies. Identify trading risks and opportunities, making data-led recommendations and taking proactive action. Analyse trading performance and promotional activity to influence future decisions. Collaborate with teams across Trading, Merchandising, Marketing, Operations, Content, and Data to deliver commercial objectives. Support and mentor junior colleagues while contributing to a positive, collaborative team culture. About You: At least three years' experience in a digital trading or eCommerce role. Strong commercial awareness with experience managing online trading performance. Confidence using data and insight to make informed trading decisions. Experience with eCommerce platforms such as Bloomreach, Magento, Pimberly, or similar systems. Why Apply: Be part of a growing digital team where your ideas and expertise will make a real impact. Take ownership of commercial trading performance within a fast-paced eCommerce environment. Work collaboratively with cross-functional teams to deliver exciting campaigns and digital initiatives. Develop your career with opportunities to learn, grow, and influence future trading strategy. BH37420
e-Commerce Executive - NRW I am recruiting for an E-commerce Executive to support the day-to-day running of online sales channels. Working closely with internal teams and external partners, you will help manage website content, product listings, promotions, customer enquiries, marketplace accounts, and online performance reporting. The ideal candidate will have previous experience in e-commerce, digital marketing, retail, or online sales, with strong organisational skills, excellent attention to detail, and confidence using Excel and e-commerce platforms. If this sounds like a bit of you, please email your CV to: or ring me on .
Sep 22, 2026
Full time
e-Commerce Executive - NRW I am recruiting for an E-commerce Executive to support the day-to-day running of online sales channels. Working closely with internal teams and external partners, you will help manage website content, product listings, promotions, customer enquiries, marketplace accounts, and online performance reporting. The ideal candidate will have previous experience in e-commerce, digital marketing, retail, or online sales, with strong organisational skills, excellent attention to detail, and confidence using Excel and e-commerce platforms. If this sounds like a bit of you, please email your CV to: or ring me on .
Paid Marketing Executive Altrincham Office-based 40,000- 45,000 Zachary Daniels are excited to be partnering with a fast-growing premium retail brand to recruit a Paid Marketing Executive as the business continues to expand its digital presence across both the UK and US. This is a fantastic opportunity for a hands-on paid media specialist who wants genuine ownership. You'll take responsibility for planning, delivering and optimising paid activity across Google and Meta, managing meaningful budgets and playing a key role in driving profitable eCommerce growth. You'll be in the platforms, making decisions, testing campaigns and using performance data to continually improve results. Key responsibilities will include: Owning paid media activity across Google Ads and Meta in the UK and US Managing budgets, spend pacing and reallocating investment based on performance Building and optimising Search, Shopping, Performance Max, remarketing and paid social campaigns Managing Google Merchant Centre, product feeds and campaign segmentation Running structured testing across creative, audiences, messaging and campaign structure Analysing ROAS, CPA, conversion, revenue and customer acquisition performance Working closely with eCommerce, Buying, Product and Finance teams Turning performance data into clear commercial recommendations We're looking for someone with proven hands-on paid search and paid social experience, ideally gained within eCommerce, retail or a commercially focused team environment. You'll be confident across Google Ads, Meta Ads Manager, Google Analytics and Google Merchant Centre, with a strong understanding of metrics including ROAS, CPA, AOV and conversion. Experience with Shopify, product feeds, Google Tag Manager or international campaigns would be a real advantage. Most importantly, you'll be analytical, commercially minded and comfortable taking ownership of a channel where your decisions have a direct impact on business performance. This is an exciting opportunity to join an ambitious premium retailer where you'll have real autonomy, visibility and the chance to make a measurable impact. Apply today or contact Zachary Daniels for more information. BH37393
Sep 21, 2026
Full time
Paid Marketing Executive Altrincham Office-based 40,000- 45,000 Zachary Daniels are excited to be partnering with a fast-growing premium retail brand to recruit a Paid Marketing Executive as the business continues to expand its digital presence across both the UK and US. This is a fantastic opportunity for a hands-on paid media specialist who wants genuine ownership. You'll take responsibility for planning, delivering and optimising paid activity across Google and Meta, managing meaningful budgets and playing a key role in driving profitable eCommerce growth. You'll be in the platforms, making decisions, testing campaigns and using performance data to continually improve results. Key responsibilities will include: Owning paid media activity across Google Ads and Meta in the UK and US Managing budgets, spend pacing and reallocating investment based on performance Building and optimising Search, Shopping, Performance Max, remarketing and paid social campaigns Managing Google Merchant Centre, product feeds and campaign segmentation Running structured testing across creative, audiences, messaging and campaign structure Analysing ROAS, CPA, conversion, revenue and customer acquisition performance Working closely with eCommerce, Buying, Product and Finance teams Turning performance data into clear commercial recommendations We're looking for someone with proven hands-on paid search and paid social experience, ideally gained within eCommerce, retail or a commercially focused team environment. You'll be confident across Google Ads, Meta Ads Manager, Google Analytics and Google Merchant Centre, with a strong understanding of metrics including ROAS, CPA, AOV and conversion. Experience with Shopify, product feeds, Google Tag Manager or international campaigns would be a real advantage. Most importantly, you'll be analytical, commercially minded and comfortable taking ownership of a channel where your decisions have a direct impact on business performance. This is an exciting opportunity to join an ambitious premium retailer where you'll have real autonomy, visibility and the chance to make a measurable impact. Apply today or contact Zachary Daniels for more information. BH37393
Financial Controller Consumer Brand South Manchester (On-site) 80,000 - 90,000, + bonus + benefits The Opportunity We're exclusively partnering with an ambitious, founder-led consumer business to appoint a Financial Controller into a newly created leadership role. Having experienced exceptional growth in recent years, the business is entering its next phase and is investing heavily in its finance function. This is a rare opportunity to work alongside an experienced Finance Director, taking ownership of financial control, reporting and commercial insight across a complex, multi-entity business. Importantly, this role offers a genuine route to becoming Head of Finance as the business continues to grow. If you're looking for a role where you can influence decision making, improve processes and make a visible impact, this is an outstanding opportunity. The Role Reporting directly to the Finance Director, you'll lead the financial control function while providing accurate, timely and commercially focused reporting to support business performance. You'll work closely with senior stakeholders across the business, improving reporting, strengthening controls and helping leadership make faster, better-informed commercial decisions. Key Responsibilities Lead month-end, management accounts and board reporting across multiple entities Deliver accurate, commercially focused financial reporting and analysis Own budgeting, forecasting and variance reporting Improve financial controls, reporting processes and automation Partner with commercial and operational stakeholders to provide financial insight and challenge Lead balance sheet integrity, audit preparation and statutory reporting Drive continuous improvement across finance systems and processes Manage and develop members of the finance team Support strategic projects alongside the Finance Director About You You'll be a qualified accountant (ACA, ACCA or CIMA) with strong technical finance foundations and the commercial awareness to operate within a fast-moving business. You'll ideally bring: Practice-trained background before moving into industry Previous experience within e-commerce, retail or another fast-paced consumer business Strong financial control, management reporting and statutory accounting experience Experience operating across multiple entities Excellent stakeholder management and business partnering skills Strong systems knowledge and advanced Excel capability A proactive mindset with the confidence to challenge existing processes and drive improvement Previous people management experience, or clear leadership potential Most importantly, you'll enjoy working in an entrepreneurial environment where no two days are the same and you'll have the opportunity to shape both the finance function and your own career. What's on Offer? 80,000 - 90,000 basic salary Performance bonus Genuine progression opportunity to Head of Finance for the right individual Broad, commercially focused leadership role Direct exposure to the Finance Director and senior leadership team Opportunity to influence the future direction of the finance function Long-term career development within a high-growth business Zachary Daniels is a specialist UK and International recruitment consultancy, partnering with retail, consumer and brands businesses across a wide range of disciplines, including Finance & Accountancy, Buying, Merchandising & Ecommerce, Design, Technical, Wholesale & Production, HR & Talent, Health & Safety & Compliance, Marketing, Digital & Technology, Property & Centre Management, Retail Operations and Executive Search. Zachary Daniels is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to creating an inclusive recruitment process for everyone. BBBH37304
Sep 19, 2026
Full time
Financial Controller Consumer Brand South Manchester (On-site) 80,000 - 90,000, + bonus + benefits The Opportunity We're exclusively partnering with an ambitious, founder-led consumer business to appoint a Financial Controller into a newly created leadership role. Having experienced exceptional growth in recent years, the business is entering its next phase and is investing heavily in its finance function. This is a rare opportunity to work alongside an experienced Finance Director, taking ownership of financial control, reporting and commercial insight across a complex, multi-entity business. Importantly, this role offers a genuine route to becoming Head of Finance as the business continues to grow. If you're looking for a role where you can influence decision making, improve processes and make a visible impact, this is an outstanding opportunity. The Role Reporting directly to the Finance Director, you'll lead the financial control function while providing accurate, timely and commercially focused reporting to support business performance. You'll work closely with senior stakeholders across the business, improving reporting, strengthening controls and helping leadership make faster, better-informed commercial decisions. Key Responsibilities Lead month-end, management accounts and board reporting across multiple entities Deliver accurate, commercially focused financial reporting and analysis Own budgeting, forecasting and variance reporting Improve financial controls, reporting processes and automation Partner with commercial and operational stakeholders to provide financial insight and challenge Lead balance sheet integrity, audit preparation and statutory reporting Drive continuous improvement across finance systems and processes Manage and develop members of the finance team Support strategic projects alongside the Finance Director About You You'll be a qualified accountant (ACA, ACCA or CIMA) with strong technical finance foundations and the commercial awareness to operate within a fast-moving business. You'll ideally bring: Practice-trained background before moving into industry Previous experience within e-commerce, retail or another fast-paced consumer business Strong financial control, management reporting and statutory accounting experience Experience operating across multiple entities Excellent stakeholder management and business partnering skills Strong systems knowledge and advanced Excel capability A proactive mindset with the confidence to challenge existing processes and drive improvement Previous people management experience, or clear leadership potential Most importantly, you'll enjoy working in an entrepreneurial environment where no two days are the same and you'll have the opportunity to shape both the finance function and your own career. What's on Offer? 80,000 - 90,000 basic salary Performance bonus Genuine progression opportunity to Head of Finance for the right individual Broad, commercially focused leadership role Direct exposure to the Finance Director and senior leadership team Opportunity to influence the future direction of the finance function Long-term career development within a high-growth business Zachary Daniels is a specialist UK and International recruitment consultancy, partnering with retail, consumer and brands businesses across a wide range of disciplines, including Finance & Accountancy, Buying, Merchandising & Ecommerce, Design, Technical, Wholesale & Production, HR & Talent, Health & Safety & Compliance, Marketing, Digital & Technology, Property & Centre Management, Retail Operations and Executive Search. Zachary Daniels is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to creating an inclusive recruitment process for everyone. BBBH37304
E-commerce Merchandise Lead Location: Milton Keynes (Office Based) Are you a creative visionary with a knack for eCommerce? Our client is seeking an experienced E-commerce Merchandise Lead to join their dynamic team. This is an exciting role for someone passionate about driving the visual and creative presence of a brand across major eCommerce platforms like Amazon, TikTok Shop, and SHEIN click apply for full job details
Sep 19, 2026
Full time
E-commerce Merchandise Lead Location: Milton Keynes (Office Based) Are you a creative visionary with a knack for eCommerce? Our client is seeking an experienced E-commerce Merchandise Lead to join their dynamic team. This is an exciting role for someone passionate about driving the visual and creative presence of a brand across major eCommerce platforms like Amazon, TikTok Shop, and SHEIN click apply for full job details
Wallace Hind Selection LTD
Bidford-on-avon, Warwickshire
Are you ready to kick-start your career in e-commerce and customer service? Join a growing industrial supplies business with a fast-paced, supportive team based in Bidford-on-Avon. This is your chance to gain hands-on experience, deliver exceptional customer support, and help grow our online presence as our Customer Service Executive / E-Commerce Assistant. BASIC SALARY: Up to £26,000 BENEFITS: 22 days annual leave (increases with length of service) Pension Annual Performance Bonus Wellbeing Package LOCATION: This is an office-based role based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester, Bidford-on-Avon JOB DESCRIPTION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant Reporting to our E-Commerce Team Leader, you'll play a key role in delivering a first-class online shopping experience, managing orders, and solving problems. Day to day, you will: Process online orders and input them accurately into internal systems. Track orders from entry through dispatch and courier pick-up, resolving any issues. Maintain and update large data sets using Excel. Deliver excellent customer service via phone and email. Administer documents such as invoices and certificates of analysis. PERSON SPECIFICATION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant As our Customer Service Representative / E-Commerce Assistant, you'll have strong communication and multitasking skills, coupled with a high attention to detail and a proactive, problem-solving mindset. Any experience within Customer Service or Customer facing positions would be advantageous. You will also: Have a personal interest or professional experience in e-commerce - whether that's Vinted, Shopify, eBay or any other relevant platforms. Be comfortable using Microsoft Office (Excel, Word, Outlook). THE COMPANY: A well-established UK-based distributor of industrial adhesives, sealants, tapes, and coatings, supplying high-performance solutions to sectors such as electronics, automotive, and manufacturing. Known for technical expertise and excellent customer service, we are expanding our digital presence through platforms like eBay and Shopify, offering strong opportunities for growth and innovation. PROSPECTS: This is a fantastic opportunity for a recent graduate or someone starting out in e-commerce or customer service. With full training and ongoing support, you'll gain valuable experience and the chance to progress within the company as our business grows rapidly via mergers and acquisitions. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18669, Wallace Hind Selection
Sep 19, 2026
Full time
Are you ready to kick-start your career in e-commerce and customer service? Join a growing industrial supplies business with a fast-paced, supportive team based in Bidford-on-Avon. This is your chance to gain hands-on experience, deliver exceptional customer support, and help grow our online presence as our Customer Service Executive / E-Commerce Assistant. BASIC SALARY: Up to £26,000 BENEFITS: 22 days annual leave (increases with length of service) Pension Annual Performance Bonus Wellbeing Package LOCATION: This is an office-based role based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester, Bidford-on-Avon JOB DESCRIPTION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant Reporting to our E-Commerce Team Leader, you'll play a key role in delivering a first-class online shopping experience, managing orders, and solving problems. Day to day, you will: Process online orders and input them accurately into internal systems. Track orders from entry through dispatch and courier pick-up, resolving any issues. Maintain and update large data sets using Excel. Deliver excellent customer service via phone and email. Administer documents such as invoices and certificates of analysis. PERSON SPECIFICATION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant As our Customer Service Representative / E-Commerce Assistant, you'll have strong communication and multitasking skills, coupled with a high attention to detail and a proactive, problem-solving mindset. Any experience within Customer Service or Customer facing positions would be advantageous. You will also: Have a personal interest or professional experience in e-commerce - whether that's Vinted, Shopify, eBay or any other relevant platforms. Be comfortable using Microsoft Office (Excel, Word, Outlook). THE COMPANY: A well-established UK-based distributor of industrial adhesives, sealants, tapes, and coatings, supplying high-performance solutions to sectors such as electronics, automotive, and manufacturing. Known for technical expertise and excellent customer service, we are expanding our digital presence through platforms like eBay and Shopify, offering strong opportunities for growth and innovation. PROSPECTS: This is a fantastic opportunity for a recent graduate or someone starting out in e-commerce or customer service. With full training and ongoing support, you'll gain valuable experience and the chance to progress within the company as our business grows rapidly via mergers and acquisitions. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18669, Wallace Hind Selection
Wallace Hind Selection LTD
Stratford-upon-avon, Warwickshire
Are you ready to kick-start your career in e-commerce and customer service? Join a growing industrial supplies business with a fast-paced, supportive team based in Bidford-on-Avon. This is your chance to gain hands-on experience, deliver exceptional customer support, and help grow our online presence as our Customer Service Executive / E-Commerce Assistant. BASIC SALARY: Up to £26,000 BENEFITS: 22 days annual leave (increases with length of service) Pension Annual Performance Bonus Wellbeing Package LOCATION: This is an office-based role based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester, Bidford-on-Avon JOB DESCRIPTION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant Reporting to our E-Commerce Team Leader, you'll play a key role in delivering a first-class online shopping experience, managing orders, and solving problems. Day to day, you will: Process online orders and input them accurately into internal systems. Track orders from entry through dispatch and courier pick-up, resolving any issues. Maintain and update large data sets using Excel. Deliver excellent customer service via phone and email. Administer documents such as invoices and certificates of analysis. PERSON SPECIFICATION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant As our Customer Service Representative / E-Commerce Assistant, you'll have strong communication and multitasking skills, coupled with a high attention to detail and a proactive, problem-solving mindset. Any experience within Customer Service or Customer facing positions would be advantageous. You will also: Have a personal interest or professional experience in e-commerce - whether that's Vinted, Shopify, eBay or any other relevant platforms. Be comfortable using Microsoft Office (Excel, Word, Outlook). THE COMPANY: A well-established UK-based distributor of industrial adhesives, sealants, tapes, and coatings, supplying high-performance solutions to sectors such as electronics, automotive, and manufacturing. Known for technical expertise and excellent customer service, we are expanding our digital presence through platforms like eBay and Shopify, offering strong opportunities for growth and innovation. PROSPECTS: This is a fantastic opportunity for a recent graduate or someone starting out in e-commerce or customer service. With full training and ongoing support, you'll gain valuable experience and the chance to progress within the company as our business grows rapidly via mergers and acquisitions. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18669, Wallace Hind Selection
Sep 19, 2026
Full time
Are you ready to kick-start your career in e-commerce and customer service? Join a growing industrial supplies business with a fast-paced, supportive team based in Bidford-on-Avon. This is your chance to gain hands-on experience, deliver exceptional customer support, and help grow our online presence as our Customer Service Executive / E-Commerce Assistant. BASIC SALARY: Up to £26,000 BENEFITS: 22 days annual leave (increases with length of service) Pension Annual Performance Bonus Wellbeing Package LOCATION: This is an office-based role based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester, Bidford-on-Avon JOB DESCRIPTION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant Reporting to our E-Commerce Team Leader, you'll play a key role in delivering a first-class online shopping experience, managing orders, and solving problems. Day to day, you will: Process online orders and input them accurately into internal systems. Track orders from entry through dispatch and courier pick-up, resolving any issues. Maintain and update large data sets using Excel. Deliver excellent customer service via phone and email. Administer documents such as invoices and certificates of analysis. PERSON SPECIFICATION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant As our Customer Service Representative / E-Commerce Assistant, you'll have strong communication and multitasking skills, coupled with a high attention to detail and a proactive, problem-solving mindset. Any experience within Customer Service or Customer facing positions would be advantageous. You will also: Have a personal interest or professional experience in e-commerce - whether that's Vinted, Shopify, eBay or any other relevant platforms. Be comfortable using Microsoft Office (Excel, Word, Outlook). THE COMPANY: A well-established UK-based distributor of industrial adhesives, sealants, tapes, and coatings, supplying high-performance solutions to sectors such as electronics, automotive, and manufacturing. Known for technical expertise and excellent customer service, we are expanding our digital presence through platforms like eBay and Shopify, offering strong opportunities for growth and innovation. PROSPECTS: This is a fantastic opportunity for a recent graduate or someone starting out in e-commerce or customer service. With full training and ongoing support, you'll gain valuable experience and the chance to progress within the company as our business grows rapidly via mergers and acquisitions. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18669, Wallace Hind Selection
Wallace Hind Selection LTD
Evesham, Worcestershire
Are you ready to kick-start your career in e-commerce and customer service? Join a growing industrial supplies business with a fast-paced, supportive team based in Bidford-on-Avon. This is your chance to gain hands-on experience, deliver exceptional customer support, and help grow our online presence as our Customer Service Executive / E-Commerce Assistant. BASIC SALARY: Up to £26,000 BENEFITS: 22 days annual leave (increases with length of service) Pension Annual Performance Bonus Wellbeing Package LOCATION: This is an office-based role based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester, Bidford-on-Avon JOB DESCRIPTION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant Reporting to our E-Commerce Team Leader, you'll play a key role in delivering a first-class online shopping experience, managing orders, and solving problems. Day to day, you will: Process online orders and input them accurately into internal systems. Track orders from entry through dispatch and courier pick-up, resolving any issues. Maintain and update large data sets using Excel. Deliver excellent customer service via phone and email. Administer documents such as invoices and certificates of analysis. PERSON SPECIFICATION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant As our Customer Service Representative / E-Commerce Assistant, you'll have strong communication and multitasking skills, coupled with a high attention to detail and a proactive, problem-solving mindset. Any experience within Customer Service or Customer facing positions would be advantageous. You will also: Have a personal interest or professional experience in e-commerce - whether that's Vinted, Shopify, eBay or any other relevant platforms. Be comfortable using Microsoft Office (Excel, Word, Outlook). THE COMPANY: A well-established UK-based distributor of industrial adhesives, sealants, tapes, and coatings, supplying high-performance solutions to sectors such as electronics, automotive, and manufacturing. Known for technical expertise and excellent customer service, we are expanding our digital presence through platforms like eBay and Shopify, offering strong opportunities for growth and innovation. PROSPECTS: This is a fantastic opportunity for a recent graduate or someone starting out in e-commerce or customer service. With full training and ongoing support, you'll gain valuable experience and the chance to progress within the company as our business grows rapidly via mergers and acquisitions. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18669, Wallace Hind Selection
Sep 18, 2026
Full time
Are you ready to kick-start your career in e-commerce and customer service? Join a growing industrial supplies business with a fast-paced, supportive team based in Bidford-on-Avon. This is your chance to gain hands-on experience, deliver exceptional customer support, and help grow our online presence as our Customer Service Executive / E-Commerce Assistant. BASIC SALARY: Up to £26,000 BENEFITS: 22 days annual leave (increases with length of service) Pension Annual Performance Bonus Wellbeing Package LOCATION: This is an office-based role based in Bidford-on-Avon. COMMUTABLE LOCATIONS: Stratford-upon-Avon, Redditch, Evesham, Worcester, Bidford-on-Avon JOB DESCRIPTION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant Reporting to our E-Commerce Team Leader, you'll play a key role in delivering a first-class online shopping experience, managing orders, and solving problems. Day to day, you will: Process online orders and input them accurately into internal systems. Track orders from entry through dispatch and courier pick-up, resolving any issues. Maintain and update large data sets using Excel. Deliver excellent customer service via phone and email. Administer documents such as invoices and certificates of analysis. PERSON SPECIFICATION: Customer Service Administrator, Customer Service Executive, eCommerce Assistant As our Customer Service Representative / E-Commerce Assistant, you'll have strong communication and multitasking skills, coupled with a high attention to detail and a proactive, problem-solving mindset. Any experience within Customer Service or Customer facing positions would be advantageous. You will also: Have a personal interest or professional experience in e-commerce - whether that's Vinted, Shopify, eBay or any other relevant platforms. Be comfortable using Microsoft Office (Excel, Word, Outlook). THE COMPANY: A well-established UK-based distributor of industrial adhesives, sealants, tapes, and coatings, supplying high-performance solutions to sectors such as electronics, automotive, and manufacturing. Known for technical expertise and excellent customer service, we are expanding our digital presence through platforms like eBay and Shopify, offering strong opportunities for growth and innovation. PROSPECTS: This is a fantastic opportunity for a recent graduate or someone starting out in e-commerce or customer service. With full training and ongoing support, you'll gain valuable experience and the chance to progress within the company as our business grows rapidly via mergers and acquisitions. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18669, Wallace Hind Selection
MOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life. We started in 2004. Since then we've built an award winning and much loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We've got half a million customers, mostly small and medium businesses in North America, the UK, and Europe - businesses that, like us, get all excited about putting something real and beautiful into people's hands. Does that make us nerds? Probably, and we're ok with that. We've been given the highest business award in Britain, 'The Queen's Award for Enterprise'. Backed by venture capital, we're part of Tech Nation's 'Future Fifty', recently passing $1bn in lifetime revenue, and featuring in the Guardian's top 10 UK start ups list. Ok, we'll stop bragging now. Today, we're more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you'll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa. Team Intro The Pricing & Commercial Performance team exists to help MOO make smarter commercial decisions. We sit across pricing, customer economics, acquisition, CRM, category management, forecasting, and commercial strategy. We help the business understand not just what is happening, but why, what matters, and what we should do next. We are not a reporting factory. We are a commercial thinking function. Our work spans everything from customer lifetime value modelling and pricing strategy to board level storytelling, experimentation, forecasting, and strategic planning. We partner closely with team across Commercial, Finance, Product, Operations, and Technology to challenge assumptions, surface opportunities, and improve decision making across the business. Due to internal promotions, we are now hiring a new role. This is an opportunity to bring deeper strategic and analytical capability into the team as MOO continues to strengthen its commercial and data foundations. The Role We are looking for someone who naturally thinks beyond the next quarter. Someone who enjoys building commercial models, shaping strategic thinking, identifying opportunities hidden in messy data, and translating complexity into clear narratives that drive action. This role sits at the intersection of commercial strategy, forecasting and planning, customer and revenue modelling, and leadership level insight generation. You will help MOO better understand the long term drivers of customer value, revenue growth, profitability, and commercial performance. You will work on problems that are often ambiguous, loosely defined, and cross functional in nature. One week you may be building a lifecycle forecasting model or sizing a new commercial opportunity. The next, you may be developing the narrative for a board presentation or helping leadership understand why a key metric has shifted. This is not a tactical reporting role. We are looking for someone who can zoom out, connect dots others miss, and help the business make better long term decisions. Strategic Planning & Commercial Thinking Support long term commercial planning and strategic decision making across MOO Identify emerging risks, opportunities, and structural trends across customers, channels, products, and markets Help shape the commercial narrative around growth, profitability, and customer value Contribute to business cases, investment sizing, and strategic prioritisation work Forecasting, Modelling & Planning Build forecasting and planning models that move beyond simple cohort reporting Develop scalable commercial models using approaches such as RFM segmentation, lifecycle modelling, retention modelling, buy till you die frameworks, customer value forecasting and scenario modelling Translate commercial questions into measurable analytical frameworks Support development of lever based forecasting tools that can be used operationally by the business Insight & Executive Storytelling Produce high quality insight narratives for senior leadership and board level audiences Distil large, complex datasets into clear commercial stories and recommendations Identify signal from noise - understanding what matters commercially versus what is merely interesting Create presentations, dashboards, and strategic analyses that influence decision making Commercial Performance & Customer Economics Partner with acquisition, CRM, pricing, and category teams to understand commercial performance drivers Support development of customer lifetime value and profitability frameworks Help connect acquisition behaviour to downstream customer outcomes and long term value Contribute to experimentation design and commercial performance measurement Cross Functional Partnership Work closely with Finance, Product, Marketing, Commercial, and Data teams Act as a translator between technical analysis and commercial decision making Challenge assumptions constructively and help teams frame problems more effectively About you Strong analytical capability with experience navigating complex datasets and ambiguous business questions Skilled at identifying what matters commercially and translating loosely defined problems into actionable insight Effective cross functional collaborator who balances rigour, pragmatism, and pace Comfortable making recommendations in uncertain environments using a combination of data, judgement, and business context Thinks beyond short term reporting and understands the wider commercial implications and trade offs behind decisions Able to bring structure, prioritisation, and clarity to evolving or ambiguous workstreams Experience building forecasting, planning, customer value, or lifecycle models to support commercial decision making Proactively improves processes, ways of working, and analytical approaches across teams The person we want You are commercially curious, analytically strong, and strategically minded. You are comfortable working in ambiguity and building structure where none exists yet. You know how to balance analytical rigour with pragmatism, and you understand when a directional answer today is more valuable than a perfect answer in three weeks. You can move comfortably between deep analytical work, commercial discussion, and executive storytelling. You understand that the value of analytics is not the model itself, or the process through which answers are arrived it. It is the quality of decisions that come from it. Nice To Haves Experience working in eCommerce, subscription or other consumer focused businesses Prior experience with Tableau and Snowflake What's it like to work at MOO? MOO's the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success - while also recognising the importance of a healthy work/life balance. That's why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We'll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program. Diversity Statement We are working hard to create a representative, inclusive and super friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we'd like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won't in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts.By submitting this information, you consent to MOO's processing of it for these purposes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment . click apply for full job details
Sep 18, 2026
Full time
MOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life. We started in 2004. Since then we've built an award winning and much loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We've got half a million customers, mostly small and medium businesses in North America, the UK, and Europe - businesses that, like us, get all excited about putting something real and beautiful into people's hands. Does that make us nerds? Probably, and we're ok with that. We've been given the highest business award in Britain, 'The Queen's Award for Enterprise'. Backed by venture capital, we're part of Tech Nation's 'Future Fifty', recently passing $1bn in lifetime revenue, and featuring in the Guardian's top 10 UK start ups list. Ok, we'll stop bragging now. Today, we're more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you'll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa. Team Intro The Pricing & Commercial Performance team exists to help MOO make smarter commercial decisions. We sit across pricing, customer economics, acquisition, CRM, category management, forecasting, and commercial strategy. We help the business understand not just what is happening, but why, what matters, and what we should do next. We are not a reporting factory. We are a commercial thinking function. Our work spans everything from customer lifetime value modelling and pricing strategy to board level storytelling, experimentation, forecasting, and strategic planning. We partner closely with team across Commercial, Finance, Product, Operations, and Technology to challenge assumptions, surface opportunities, and improve decision making across the business. Due to internal promotions, we are now hiring a new role. This is an opportunity to bring deeper strategic and analytical capability into the team as MOO continues to strengthen its commercial and data foundations. The Role We are looking for someone who naturally thinks beyond the next quarter. Someone who enjoys building commercial models, shaping strategic thinking, identifying opportunities hidden in messy data, and translating complexity into clear narratives that drive action. This role sits at the intersection of commercial strategy, forecasting and planning, customer and revenue modelling, and leadership level insight generation. You will help MOO better understand the long term drivers of customer value, revenue growth, profitability, and commercial performance. You will work on problems that are often ambiguous, loosely defined, and cross functional in nature. One week you may be building a lifecycle forecasting model or sizing a new commercial opportunity. The next, you may be developing the narrative for a board presentation or helping leadership understand why a key metric has shifted. This is not a tactical reporting role. We are looking for someone who can zoom out, connect dots others miss, and help the business make better long term decisions. Strategic Planning & Commercial Thinking Support long term commercial planning and strategic decision making across MOO Identify emerging risks, opportunities, and structural trends across customers, channels, products, and markets Help shape the commercial narrative around growth, profitability, and customer value Contribute to business cases, investment sizing, and strategic prioritisation work Forecasting, Modelling & Planning Build forecasting and planning models that move beyond simple cohort reporting Develop scalable commercial models using approaches such as RFM segmentation, lifecycle modelling, retention modelling, buy till you die frameworks, customer value forecasting and scenario modelling Translate commercial questions into measurable analytical frameworks Support development of lever based forecasting tools that can be used operationally by the business Insight & Executive Storytelling Produce high quality insight narratives for senior leadership and board level audiences Distil large, complex datasets into clear commercial stories and recommendations Identify signal from noise - understanding what matters commercially versus what is merely interesting Create presentations, dashboards, and strategic analyses that influence decision making Commercial Performance & Customer Economics Partner with acquisition, CRM, pricing, and category teams to understand commercial performance drivers Support development of customer lifetime value and profitability frameworks Help connect acquisition behaviour to downstream customer outcomes and long term value Contribute to experimentation design and commercial performance measurement Cross Functional Partnership Work closely with Finance, Product, Marketing, Commercial, and Data teams Act as a translator between technical analysis and commercial decision making Challenge assumptions constructively and help teams frame problems more effectively About you Strong analytical capability with experience navigating complex datasets and ambiguous business questions Skilled at identifying what matters commercially and translating loosely defined problems into actionable insight Effective cross functional collaborator who balances rigour, pragmatism, and pace Comfortable making recommendations in uncertain environments using a combination of data, judgement, and business context Thinks beyond short term reporting and understands the wider commercial implications and trade offs behind decisions Able to bring structure, prioritisation, and clarity to evolving or ambiguous workstreams Experience building forecasting, planning, customer value, or lifecycle models to support commercial decision making Proactively improves processes, ways of working, and analytical approaches across teams The person we want You are commercially curious, analytically strong, and strategically minded. You are comfortable working in ambiguity and building structure where none exists yet. You know how to balance analytical rigour with pragmatism, and you understand when a directional answer today is more valuable than a perfect answer in three weeks. You can move comfortably between deep analytical work, commercial discussion, and executive storytelling. You understand that the value of analytics is not the model itself, or the process through which answers are arrived it. It is the quality of decisions that come from it. Nice To Haves Experience working in eCommerce, subscription or other consumer focused businesses Prior experience with Tableau and Snowflake What's it like to work at MOO? MOO's the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success - while also recognising the importance of a healthy work/life balance. That's why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We'll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program. Diversity Statement We are working hard to create a representative, inclusive and super friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn't discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we'd like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won't in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts.By submitting this information, you consent to MOO's processing of it for these purposes. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment . click apply for full job details