Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: We are looking for highly motivated people who have a good eye for numbers, enjoy spotting opportunities, then more importantly, enjoy doing something about it. Provide deeper analysis on historic performance with a bigger picture lens, highlighting customer behaviours and product trends to improve and deliver weekly/quarterly/yearly objectives. You will be able to explain drivers of performance succinctly and in a timely manner to senior stakeholders whilst getting senior stakeholders buy in Find innovate ways for us to drive performance across products by understanding levers to improve performance. Formulating end to end plans to achieve objectives using bigger picture analysis, working closely with Base Management, Trading Performance and Customer Service teams Own end to end initiatives for growth and improved P&L performance Provide quarterly wash ups of Trading Performance and frequently engage stakeholders of newly formed analysis Work on strategic projects where you seek to identify and size opportunities across products in your channel. Form recommendations and present to senior stakeholders Build positive relationships with stakeholders across the matrix based on collaboration, trust and delivery Identify reporting needs and build tableau dashboards for all levels of stakeholders to use What you'll bring: First and foremost, we are looking for proactive and inquisitive personalities who enjoy working with numbers. You will be commercial aware and if you come from a role as a commercial/ecommerce manager, analyst, buyer or any type of role where you used data to help shape decisions in the company then this role could appeal to you. You'll be a strategic thinker - able to take complex ideas and simplify them into a plan that is forward looking and puts the customer first You'll be brilliant at translating customer insight into strong commercial strategies that drive momentum and strong business performance You'll be very commercially aware and numerate, able to size commercial opportunities and influence your network to keep us focused on what's important You'll have strong analytical skills and be confident using Microsoft Excel and PowerPoint - producing packs and business cases that cut through complexity and lead straight to a decision You'll have some experience with GenAI-driven automations that reduce manual analysis time and free up capacity for higher-value commercial strategy work You'll be excellent at collaborating with stakeholders, and skilled at communicating up, down and across the organisation You'll be a strong communicator, confident at presenting your recommendations across the organisation and able to bring stakeholders on a journey Traits we look for: Energy - thrives in a fast-paced environment Inquisitive - naturally curious and wants to find out more about what's driving performance and customer behaviour Growth - you are keen to learn, ask lots of questions and know your strengths and areas to work on Team overview: Customer Growth are the heartbeat of Sky. We are responsible for the commercial health (acquisition and retention) of our TV, Broadband and Mobile subscription business . You'll work really closely with the product P&Ls, -pulling together plans to hit commercial targets or find opportunities to drive further benefit, then execute these across our channels through various initiatives and pieces of analysis. As a result, this role will allow you to rapidly build an internal network across Sky. So, if you want to work across large groups of diverse teams in a high-profile role, then this could be for you! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do: We are looking for highly motivated people who have a good eye for numbers, enjoy spotting opportunities, then more importantly, enjoy doing something about it. Provide deeper analysis on historic performance with a bigger picture lens, highlighting customer behaviours and product trends to improve and deliver weekly/quarterly/yearly objectives. You will be able to explain drivers of performance succinctly and in a timely manner to senior stakeholders whilst getting senior stakeholders buy in Find innovate ways for us to drive performance across products by understanding levers to improve performance. Formulating end to end plans to achieve objectives using bigger picture analysis, working closely with Base Management, Trading Performance and Customer Service teams Own end to end initiatives for growth and improved P&L performance Provide quarterly wash ups of Trading Performance and frequently engage stakeholders of newly formed analysis Work on strategic projects where you seek to identify and size opportunities across products in your channel. Form recommendations and present to senior stakeholders Build positive relationships with stakeholders across the matrix based on collaboration, trust and delivery Identify reporting needs and build tableau dashboards for all levels of stakeholders to use What you'll bring: First and foremost, we are looking for proactive and inquisitive personalities who enjoy working with numbers. You will be commercial aware and if you come from a role as a commercial/ecommerce manager, analyst, buyer or any type of role where you used data to help shape decisions in the company then this role could appeal to you. You'll be a strategic thinker - able to take complex ideas and simplify them into a plan that is forward looking and puts the customer first You'll be brilliant at translating customer insight into strong commercial strategies that drive momentum and strong business performance You'll be very commercially aware and numerate, able to size commercial opportunities and influence your network to keep us focused on what's important You'll have strong analytical skills and be confident using Microsoft Excel and PowerPoint - producing packs and business cases that cut through complexity and lead straight to a decision You'll have some experience with GenAI-driven automations that reduce manual analysis time and free up capacity for higher-value commercial strategy work You'll be excellent at collaborating with stakeholders, and skilled at communicating up, down and across the organisation You'll be a strong communicator, confident at presenting your recommendations across the organisation and able to bring stakeholders on a journey Traits we look for: Energy - thrives in a fast-paced environment Inquisitive - naturally curious and wants to find out more about what's driving performance and customer behaviour Growth - you are keen to learn, ask lots of questions and know your strengths and areas to work on Team overview: Customer Growth are the heartbeat of Sky. We are responsible for the commercial health (acquisition and retention) of our TV, Broadband and Mobile subscription business . You'll work really closely with the product P&Ls, -pulling together plans to hit commercial targets or find opportunities to drive further benefit, then execute these across our channels through various initiatives and pieces of analysis. As a result, this role will allow you to rapidly build an internal network across Sky. So, if you want to work across large groups of diverse teams in a high-profile role, then this could be for you! The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Mar 02, 2026
Full time
TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Role: Drive omnichannel customer experiences that keep millions coming back. Are you a data-driven, creative CRM expert who loves turning customer insights into impactful, measurable retention strategies that drive LTV? Do you get excited about crafting omni-channel campaigns, collaborating with creative teams to ensure journeys feel meaningful, seamless and brand-aligned , and making a real commercial impact? If so, this iconic fashion group is looking for you. The CRM Officer will play a critical role in the CRM team to deliver highly engaging emails for the TK Maxx business in the UK, Germany and Austria. This role will be based in our Watford Head office , reporting into the Customer Relationship Manager . We have a hybrid working environment with 2 days minimum per week in the office required . The CRM Officer will be responsible for executing the customer email strategy across TJX Europe. At a base level, this is a hands-on role that includes managing day-to-day execution, scheduling, and deploying customer email and push campaigns . Where th is candidate will thrive is in bringing the campaigns to life through strategy, planning, and execution of winning digital trading plans and campaign management. The successful candidate will have a sound understanding of CRM principles, always taking a customer-first approach to drive long term consumer engagement . The person should be detail orientated and data-driven, demonstrating strong operational reporting and analytics skills to be able to provide recommendations for future activity. What you'll do: Campaign Management: D rive Strategy : Support CRM Manager to implement CRM campaign plans across Europe to drive revenue growth and participation across all three pillars of our CRM team: Commercial, loyalty and lifecycle management laddering up to overall business objectives . Planning : Cr aft compelling, insight-led campaign omni-channel plans collaboratively with the team, balanc ing cross functional input and business priorities. Management: Developing creative briefs and managing digital asset management timelines to ensure deadlines are met. Deployment: Managing campaigns within the ESP, selecting segments , scheduling sends whilst demonstrating high quality contro l - reviewing and completing checks prior to send - to make sure our campaigns are all accurate and delivered without errors. Drive exec ution: Continuously i dentify opportunities to optimise the CRM channe l communications to improve visibility an across all customer platforms . Strategic Alignment: Work cross-functionally across departments to ensure the delivery of the overall strategic priorities. Relationship Management: Build & develop strong relationships with key business partners including Loyalty, Brand Marketing, Paid Media, SEO, Ecommerce, Creative team, country marketing & IT. Working with Zeta & Fresh Relevance to troubleshoot and fix any platform issues. Monitoring of customer database and collaborative management of this with the Customer Analytics team including hygiene & segmentation Monitoring Performance & Reporting : Use our weekly performance reports to track effectiveness of emails campaigns and communicate these back to key stakeholders. Implement the agreed tests from our test & learn plan for emails, working with insights to assess the results and deliver recommendations. Complete full post campaign analysis reports weekly, monthly, campaign based and communicate these back to key stakeholders. Process enhancements: Supporting on customer facing and internal process improvements to improve the channel Identify , troubleshoot, implement solutions and pro-actively iterate process and champion best practice at all times You ' ll Be Great In This Role If You Have: E xperience working in a CRM role, preferably in ecommerce, email and/or push German language skills would be a bonus A passion for CRM, personalisation , and staying on top of industry innovation A strong track record building multi-channel lifecycle campaigns using ESP/CRM platforms (Zeta is a plus!) Confidence working with segmentation, customer insights and test-and-learn frameworks. A commercial mindset understanding what drives £ per buyer, retention and purchase frequency. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB
Senior Paid Media Executive Manchester £32-38k Fashion Brand Zachary Daniels are proud to partner with a fast-growing fast brand who are currently looking for a Senior Paid Media Executive to drive performance across Paid Social (Meta, TikTok, Pinterest) and Google Ads (Search, Shopping, Performance Max). This is a hands-on role focused on delivering ROAS, CPA and revenue growth, managing budgets and scaling customer acquisition in a fast-paced fashion e-commerce environment. Key Responsibilities: Manage and optimise paid campaigns across Meta and Google Ads Monitor performance metrics including CPM, CTR, CPC, CVR, CPA and ROAS Build and maintain campaign structures, audiences, keywords and bidding strategies Develop and execute structured test-and-learn plans Translate trading priorities (launches, seasonal drops, promotions) into channel plans Collaborate with Creative, E-commerce and CRM teams on performance-driven campaigns Produce weekly/monthly performance reports with clear optimisation actions Monitor tracking, GA4, Shopify and product feeds Skills & Experience: 3+ years' hands-on paid media experience Strong knowledge of Meta Ads Manager and Google Ads Proven experience managing budgets and achieving ROAS/CPA targets Strong analytical and optimisation skills Fashion or e-commerce experience desirable Benefits: Competitive salary Staff discount 25 days holiday + bank holidays Opportunity to join a growing fashion brand Join a lovely, collaborative in-house team Plenty of progression opportunities If you're a performance-driven Paid Media Executive ready to step into a senior role with real ownership and impact, apply now! BH35465 JBRP1_UKTJ
Mar 02, 2026
Full time
Senior Paid Media Executive Manchester £32-38k Fashion Brand Zachary Daniels are proud to partner with a fast-growing fast brand who are currently looking for a Senior Paid Media Executive to drive performance across Paid Social (Meta, TikTok, Pinterest) and Google Ads (Search, Shopping, Performance Max). This is a hands-on role focused on delivering ROAS, CPA and revenue growth, managing budgets and scaling customer acquisition in a fast-paced fashion e-commerce environment. Key Responsibilities: Manage and optimise paid campaigns across Meta and Google Ads Monitor performance metrics including CPM, CTR, CPC, CVR, CPA and ROAS Build and maintain campaign structures, audiences, keywords and bidding strategies Develop and execute structured test-and-learn plans Translate trading priorities (launches, seasonal drops, promotions) into channel plans Collaborate with Creative, E-commerce and CRM teams on performance-driven campaigns Produce weekly/monthly performance reports with clear optimisation actions Monitor tracking, GA4, Shopify and product feeds Skills & Experience: 3+ years' hands-on paid media experience Strong knowledge of Meta Ads Manager and Google Ads Proven experience managing budgets and achieving ROAS/CPA targets Strong analytical and optimisation skills Fashion or e-commerce experience desirable Benefits: Competitive salary Staff discount 25 days holiday + bank holidays Opportunity to join a growing fashion brand Join a lovely, collaborative in-house team Plenty of progression opportunities If you're a performance-driven Paid Media Executive ready to step into a senior role with real ownership and impact, apply now! BH35465 JBRP1_UKTJ
E-commerce Trading Manager - Peterborough - Multichannel Retail - Salary up to £45k + Bonus, 25 Days Holiday A commercially sharp, data-led E-commerce Trading Manager who drives performance across product, digital, and customer touchpoints. Known for uniting teams, owning key decisions, and delivering high-impact trading results, this Ecommerce Trading Manager plays a central role in accelerating g click apply for full job details
Mar 02, 2026
Full time
E-commerce Trading Manager - Peterborough - Multichannel Retail - Salary up to £45k + Bonus, 25 Days Holiday A commercially sharp, data-led E-commerce Trading Manager who drives performance across product, digital, and customer touchpoints. Known for uniting teams, owning key decisions, and delivering high-impact trading results, this Ecommerce Trading Manager plays a central role in accelerating g click apply for full job details
Brand Partner and eComm Visual Merchendiser Street, UK Job Description Posted Saturday, January 24, 2026 at 12:00 AM This role is reporting to our HQ based in 40 High Street, Street, Somerset, BA16 0EQ and requires candidates to be able to be at the office 2-3 days per week. Purpose: Manage and grow the Clarks Marketplace. This role sits at the intersection of brand account management, ecommerce trading, and onsite visual merchandising, and will play a key role in optimising partner performance and delivering a best-in-class customer experience. Understanding both how brands operate commercially and how ecommerce sites convert traffic into sales you will be the primary point of contact for marketplace brand partners, working collaboratively to maximise sales performance, while also owning how partner products are presented onsite - from categorisation and navigation to banners, content, and campaign execution. Accountabilities: Brand Partnerships & Account Management Act as the main point of contact for marketplace brand partners, building strong, trusted relationships Support brands to optimise their performance on the Clarks Marketplace, using trading insights and best practice Support with the onboarding of new brands and products and post onboarding brand performance, ensuring all commercial and content requirements are met Proactively identify growth opportunities for partners through range optimisation, visibility, and promotional activity Work collaboratively with brands to align trading activity with Clarks' wider commercial and marketing strategies Ecommerce Trading & Performance Optimisation Monitor and analyse trading performance across marketplace brands, identifying opportunities to improve conversion, revenue, and sell-through Make data-led recommendations around pricing, promotions, product mix, and onsite placement Support trading events, seasonal campaigns, and key commercial moments in line with the wider ecommerce calendar Use performance data to prioritise actions that drive incremental sales and improve customer experience Own marketplace product categorisation and navigation, ensuring products are correctly structured, easy to find, and aligned to customer journeys Ensure all marketplace products meet content standards, including imagery, copy, attributes, and sizing information Lead the setup and maintenance of homepage, category, and promotional banners in line with agreed marketing plans Work closely with product data executives, eVMs in UK trading team and performance marketing to ensure content is delivered on time and to brand standards Continuously optimise onsite presentation based on performance insights and customer behaviour Collaboration & Ways of Working Partner closely with internal teams across Ecommerce Trading, Marketing, Merchandising, and Technology Act as a key advocate for marketplace brands internally, ensuring alignment and smooth execution Support continuous improvement of marketplace processes, tools, and ways of working Key Performance Indicators: NTO/GM/Unit sales (by brand/by product) Conversion (UX/UI, site content performance from visit to A2B) Return rate Skills, Knowledge and Experience: A confident self-starter with ability (and evidence) of being able to to work under pressure and in a fast-paced environment. Experience with using the following tooling(or similar solutions in the market): Amplience, Akeneo, Algolia, Marketplacer and GA4 Motivated by driving positive commercial outcomes you will have proven experience as an account manager, marketplace manager and eCommerce Visual Merchandiser Commercially minded with strong data analytical skills you will be able to demonstrate your ability to analyse / critique and propose solutions to drive good commercial decisions. In depth knowledge of Website Optimisation techniques/tools and Ecommerce best practice, you will be able demonstrate good judgement and have examples of when you've spotted and executed opportunities in order to drive profitable growth. Excellent communication skills, confident to work cross functionally and influence where required. Excellent attention to detail, capable of ensuring accuracy and high standards at all times. Enthusiastic, positive, with a determination to achieve results.
Feb 28, 2026
Full time
Brand Partner and eComm Visual Merchendiser Street, UK Job Description Posted Saturday, January 24, 2026 at 12:00 AM This role is reporting to our HQ based in 40 High Street, Street, Somerset, BA16 0EQ and requires candidates to be able to be at the office 2-3 days per week. Purpose: Manage and grow the Clarks Marketplace. This role sits at the intersection of brand account management, ecommerce trading, and onsite visual merchandising, and will play a key role in optimising partner performance and delivering a best-in-class customer experience. Understanding both how brands operate commercially and how ecommerce sites convert traffic into sales you will be the primary point of contact for marketplace brand partners, working collaboratively to maximise sales performance, while also owning how partner products are presented onsite - from categorisation and navigation to banners, content, and campaign execution. Accountabilities: Brand Partnerships & Account Management Act as the main point of contact for marketplace brand partners, building strong, trusted relationships Support brands to optimise their performance on the Clarks Marketplace, using trading insights and best practice Support with the onboarding of new brands and products and post onboarding brand performance, ensuring all commercial and content requirements are met Proactively identify growth opportunities for partners through range optimisation, visibility, and promotional activity Work collaboratively with brands to align trading activity with Clarks' wider commercial and marketing strategies Ecommerce Trading & Performance Optimisation Monitor and analyse trading performance across marketplace brands, identifying opportunities to improve conversion, revenue, and sell-through Make data-led recommendations around pricing, promotions, product mix, and onsite placement Support trading events, seasonal campaigns, and key commercial moments in line with the wider ecommerce calendar Use performance data to prioritise actions that drive incremental sales and improve customer experience Own marketplace product categorisation and navigation, ensuring products are correctly structured, easy to find, and aligned to customer journeys Ensure all marketplace products meet content standards, including imagery, copy, attributes, and sizing information Lead the setup and maintenance of homepage, category, and promotional banners in line with agreed marketing plans Work closely with product data executives, eVMs in UK trading team and performance marketing to ensure content is delivered on time and to brand standards Continuously optimise onsite presentation based on performance insights and customer behaviour Collaboration & Ways of Working Partner closely with internal teams across Ecommerce Trading, Marketing, Merchandising, and Technology Act as a key advocate for marketplace brands internally, ensuring alignment and smooth execution Support continuous improvement of marketplace processes, tools, and ways of working Key Performance Indicators: NTO/GM/Unit sales (by brand/by product) Conversion (UX/UI, site content performance from visit to A2B) Return rate Skills, Knowledge and Experience: A confident self-starter with ability (and evidence) of being able to to work under pressure and in a fast-paced environment. Experience with using the following tooling(or similar solutions in the market): Amplience, Akeneo, Algolia, Marketplacer and GA4 Motivated by driving positive commercial outcomes you will have proven experience as an account manager, marketplace manager and eCommerce Visual Merchandiser Commercially minded with strong data analytical skills you will be able to demonstrate your ability to analyse / critique and propose solutions to drive good commercial decisions. In depth knowledge of Website Optimisation techniques/tools and Ecommerce best practice, you will be able demonstrate good judgement and have examples of when you've spotted and executed opportunities in order to drive profitable growth. Excellent communication skills, confident to work cross functionally and influence where required. Excellent attention to detail, capable of ensuring accuracy and high standards at all times. Enthusiastic, positive, with a determination to achieve results.
Head of Creative Multi-Brand Consumer/e-Commerce (GM & FMCG) West London/Hybrid up to 75k Basic Scale Up Business A growing consumer retail business with a portfolio of brands across general merchandise and FMCG is looking for a commercially focused Head of Creative to provide hands on leadership, strategy and structure to a growing team. This is a senior, hands-on role for an experienced creative leader with deep expertise across photography, graphic design and art direction , alongside broader brand and content creation. Working closely with founders and senior stakeholders, the Head of Creative will lead a creative team in meeting the pace and priorities of the business, responsible for channels across Amazon, B2B and D2C. Operating in a fast-paced scale-up environment, the Head of Creative will be comfortable setting creative direction and standards, while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver the overall creative vision aligned to brand and commercial objectives Define, evolve and protect the brand's visual identity, creative guidelines and tone Lead art direction across photography, graphic design and content , ensuring a high standard of execution Oversee ecommerce photography, lifestyle shoots, campaign visuals and product imagery Guide graphic design across digital assets, campaigns, site content and brand materials Ensure creative consistency across all online and customer-facing touchpoints Partner closely with marketing, ecommerce and product teams to support trading and growth goals Translate brand strategy into compelling creative ideas and executions Act as a senior creative voice within the business, influencing brand and customer experience decisions Manage and develop internal creative teams, agencies, photographers and freelance partners Build scalable creative processes that balance speed, quality and ambition The Candidate Proven experience in a senior creative role within ecommerce, online retail or a digital-first brand Strong background in art direction, photography and graphic design Experience leading creative output across multiple formats and platforms Comfortable operating as a player manager in a scale-up environment, with natural project management skills Highly collaborative, able to work closely with founders and senior leaders Commercially aware, with the ability to connect creative decisions to business outcomes Confident managing cross functionally, photographers, designers and freelance partners Within 12 months, the Head of Creative will have elevated visual quality and consistency across photography, design and digital content, strengthened brand recognition, and built a scalable creative foundation that supports continued ecommerce growth. Apply today to find out more and be considered. BH35120
Feb 28, 2026
Full time
Head of Creative Multi-Brand Consumer/e-Commerce (GM & FMCG) West London/Hybrid up to 75k Basic Scale Up Business A growing consumer retail business with a portfolio of brands across general merchandise and FMCG is looking for a commercially focused Head of Creative to provide hands on leadership, strategy and structure to a growing team. This is a senior, hands-on role for an experienced creative leader with deep expertise across photography, graphic design and art direction , alongside broader brand and content creation. Working closely with founders and senior stakeholders, the Head of Creative will lead a creative team in meeting the pace and priorities of the business, responsible for channels across Amazon, B2B and D2C. Operating in a fast-paced scale-up environment, the Head of Creative will be comfortable setting creative direction and standards, while remaining closely involved in day-to-day execution. Key Responsibilities Own and deliver the overall creative vision aligned to brand and commercial objectives Define, evolve and protect the brand's visual identity, creative guidelines and tone Lead art direction across photography, graphic design and content , ensuring a high standard of execution Oversee ecommerce photography, lifestyle shoots, campaign visuals and product imagery Guide graphic design across digital assets, campaigns, site content and brand materials Ensure creative consistency across all online and customer-facing touchpoints Partner closely with marketing, ecommerce and product teams to support trading and growth goals Translate brand strategy into compelling creative ideas and executions Act as a senior creative voice within the business, influencing brand and customer experience decisions Manage and develop internal creative teams, agencies, photographers and freelance partners Build scalable creative processes that balance speed, quality and ambition The Candidate Proven experience in a senior creative role within ecommerce, online retail or a digital-first brand Strong background in art direction, photography and graphic design Experience leading creative output across multiple formats and platforms Comfortable operating as a player manager in a scale-up environment, with natural project management skills Highly collaborative, able to work closely with founders and senior leaders Commercially aware, with the ability to connect creative decisions to business outcomes Confident managing cross functionally, photographers, designers and freelance partners Within 12 months, the Head of Creative will have elevated visual quality and consistency across photography, design and digital content, strengthened brand recognition, and built a scalable creative foundation that supports continued ecommerce growth. Apply today to find out more and be considered. BH35120
Head of Business Platforms - Central Leeds (hybrid) - Up to 75K, Bonus, Private Healthcare. We're partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale. This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team. The Opportunity You will be accountable for the performance, stability and strategic evolution of the company's core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you'll ensure technology enables growth without compromising customer experience or operational resilience. Acting as the key conduit between business and technology, you'll balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment. Key Responsibilities Leadership & Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems & Support) Set clear objectives and delivery frameworks across BAU and project work Personally lead strategic initiatives while overseeing wider project portfolios Act as the senior escalation point for platform-related issues Own release, incident and problem management processes Platform & Commercial Ownership Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion) Contribute to scalable platform roadmaps aligned to business growth Manage successful delivery of platform development to scope, time and risk controls Oversee supplier relationships and external development partners Provide technical and delivery leadership in client and stakeholder meetings Strategic Contribution Play a key role within the Senior Leadership Team Support budget and resource planning Improve and evolve platform delivery processes Encourage innovation, including adoption of emerging technologies such as AI Leadership & Stakeholder Management: You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility. Line management experience within e-commerce, platform or systems delivery environments Strong stakeholder engagement skills with the ability to influence senior decision-makers Experience resolving complex issues to protect business operations Technical & Platform Expertise: Strong understanding of e-commerce ecosystems and platform-based businesses Proven track record delivering projects both internally and to external clients Experience managing third-party suppliers and development partners Familiarity with project management and SDLC tools Interest in emerging technology trends including AI Commercial Acumen: Experience working with external clients on platform delivery and performance Budget and resource planning capability Commercially driven mindset with a focus on measurable outcomes Why Apply? You'll join a long-established, financially robust, high-growth Yorkshire-based group operating at significant scale across retail, e-commerce and SaaS platforms. The business processes millions of transactions annually and continues to invest heavily in technology, security and innovation. This is an opportunity to shape the future of a sophisticated e-commerce operation within a profitable, privately owned organisation that combines agility with scale. Benefits 25 days holiday + bank holidays Bonus Competitive salary Pension contributions Salary sacrifice schemes (Tech & Cycle to Work) Employee engagement events Free parking and EV charging Hybrid working options Apply now for immediate consideration for this Head of Business Platforms position or contact George Harvey at ITSS Recruitment for further details.
Feb 27, 2026
Full time
Head of Business Platforms - Central Leeds (hybrid) - Up to 75K, Bonus, Private Healthcare. We're partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale. This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team. The Opportunity You will be accountable for the performance, stability and strategic evolution of the company's core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you'll ensure technology enables growth without compromising customer experience or operational resilience. Acting as the key conduit between business and technology, you'll balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment. Key Responsibilities Leadership & Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems & Support) Set clear objectives and delivery frameworks across BAU and project work Personally lead strategic initiatives while overseeing wider project portfolios Act as the senior escalation point for platform-related issues Own release, incident and problem management processes Platform & Commercial Ownership Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion) Contribute to scalable platform roadmaps aligned to business growth Manage successful delivery of platform development to scope, time and risk controls Oversee supplier relationships and external development partners Provide technical and delivery leadership in client and stakeholder meetings Strategic Contribution Play a key role within the Senior Leadership Team Support budget and resource planning Improve and evolve platform delivery processes Encourage innovation, including adoption of emerging technologies such as AI Leadership & Stakeholder Management: You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility. Line management experience within e-commerce, platform or systems delivery environments Strong stakeholder engagement skills with the ability to influence senior decision-makers Experience resolving complex issues to protect business operations Technical & Platform Expertise: Strong understanding of e-commerce ecosystems and platform-based businesses Proven track record delivering projects both internally and to external clients Experience managing third-party suppliers and development partners Familiarity with project management and SDLC tools Interest in emerging technology trends including AI Commercial Acumen: Experience working with external clients on platform delivery and performance Budget and resource planning capability Commercially driven mindset with a focus on measurable outcomes Why Apply? You'll join a long-established, financially robust, high-growth Yorkshire-based group operating at significant scale across retail, e-commerce and SaaS platforms. The business processes millions of transactions annually and continues to invest heavily in technology, security and innovation. This is an opportunity to shape the future of a sophisticated e-commerce operation within a profitable, privately owned organisation that combines agility with scale. Benefits 25 days holiday + bank holidays Bonus Competitive salary Pension contributions Salary sacrifice schemes (Tech & Cycle to Work) Employee engagement events Free parking and EV charging Hybrid working options Apply now for immediate consideration for this Head of Business Platforms position or contact George Harvey at ITSS Recruitment for further details.
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview Are you a digital ad tech leader who thrives on driving innovation, shaping global strategy, and enabling transformational change? We're looking for an Ad Technology Business Director to join our global team on an initial 12-month fixed-term contract, leading strategic technology and data initiatives across 40+ markets for one of the world's biggest CPG brands. This is a high-impact role where you'll collaborate with local, regional, and global stakeholders to bring cutting-edge advertising technology, data solutions, and operational excellence to life. You'll be the bridge between product, technology, media activation, and market teams-ensuring seamless delivery of both day-to-day support and major strategic projects. Responsibilities What you'll do Lead the activation, governance, and optimisation of digital advertising technology solutions across global markets. Work closely with verification and measurement partners to ensure compliance with brand safety, marketing standards, and market requirements. Drive global rollouts of advanced solutions-including Dynamic Creative Optimisation-and support markets by solving challenges, improving workflows, and fostering adoption. Develop future-ready ad tech roadmaps aligned with business transformation goals and the evolving digital landscape. Champion integration of AdTech with MarTech, retail media, and commerce platforms-ensuring accuracy, interoperability, and measurement integrity. Support onboarding, training, and capability building across global teams to raise knowledge, performance, and adoption of best practices. Bring forward guidance on emerging technologies, from data privacy and clean rooms to blockchain, AI, CDPs, and more. Manage cross-functional implementation of data and technology initiatives while ensuring operational excellence, scalability, and financial clarity. Host regular knowledge-sharing sessions and play a key role in quarterly business reviews. Lead successful delivery of tech and data integration projects end-to-end. Qualifications What you'll bring Deep understanding of the digital advertising ecosystem-including platforms such as DV360, Google Campaign Manager, SA360, DSPs, and more. Strong working knowledge of Dynamic Creative Optimisation tools and approaches. A track record of developing and delivering successful change management programs in complex, multi-market environments. The ability to craft a compelling vision-and inspire and unite internal teams and clients around it. Excellent communication and presentation skills, capable of shaping powerful narratives and influencing stakeholders at all levels. Commercial acumen and confidence managing profitability, utilisation, and financial performance. A proactive mindset, able to spot potential issues early and elevate where needed. Strong analytical thinking-comfortable interrogating data, reading signals, spotting opportunities, and building strategic recommendations. Meticulous attention to detail and a passion for accuracy and operational excellence. Experience working within restricted category industries is highly advantageous. Previous agency experience preferred. If you're ready to shape the future of global ad technology and guide a major global brand through its next wave of digital transformation, this 12-month fixed-term opportunity is your chance to make an immediate impact. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP& BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 27, 2026
Full time
Company Description We are the ROI agency, apositionwe haveproudlyheld trueto since 2005. Our more than 6,000specialistsacross95marketsofferunparalleledcapabilitiesinMedia,Data,Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definitionof ROI, as it has changed with the ever- complicatedcommunicationslandscape.ROI isnolongersimplyaboutthemost efficient planning, buying and reporting of media. Yes,ROIisaboutdeliveringReturnonInvestment;butit'salsoaboutgoingbeyondtodelivera ReturnonImaginationandmoreintegratedexperiencesthatinspireGrowth.Top-linegrowth forourclients'businesses,growthforourpeopleandgrowthforourculture. Poweredbyourbest-in-classproprietarytoolsanddata,ourworkspansthefullspectrumof media communications, from analytics, data and technology to performance marketing, content and superior trading. ThisbreadthmeanswedeliverInsightthatliesattheintersectionofconsumer,category,and brand, attributing every budget to stronger business outcomes. Itmeanswedelivermorecreativemediasolutionsthatbringtogetherbest-in-classstrategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. Itmeansweadoptnewdataanalyticsandvalueoptimisationtechniqueswhilebuilding relationshipswithsomeoftheworld'smostexcitingstart-ups.Weleverageover30yearsof media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. AtZenith,weultimatelyseekoutamoremeaningfulkindofROI. Ouruniquewayofthinking inspiresgrowth for some of theworld's leadingbrands,includingCoty,Electrolux,Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt,TikTok and Verizon. Overview Are you a digital ad tech leader who thrives on driving innovation, shaping global strategy, and enabling transformational change? We're looking for an Ad Technology Business Director to join our global team on an initial 12-month fixed-term contract, leading strategic technology and data initiatives across 40+ markets for one of the world's biggest CPG brands. This is a high-impact role where you'll collaborate with local, regional, and global stakeholders to bring cutting-edge advertising technology, data solutions, and operational excellence to life. You'll be the bridge between product, technology, media activation, and market teams-ensuring seamless delivery of both day-to-day support and major strategic projects. Responsibilities What you'll do Lead the activation, governance, and optimisation of digital advertising technology solutions across global markets. Work closely with verification and measurement partners to ensure compliance with brand safety, marketing standards, and market requirements. Drive global rollouts of advanced solutions-including Dynamic Creative Optimisation-and support markets by solving challenges, improving workflows, and fostering adoption. Develop future-ready ad tech roadmaps aligned with business transformation goals and the evolving digital landscape. Champion integration of AdTech with MarTech, retail media, and commerce platforms-ensuring accuracy, interoperability, and measurement integrity. Support onboarding, training, and capability building across global teams to raise knowledge, performance, and adoption of best practices. Bring forward guidance on emerging technologies, from data privacy and clean rooms to blockchain, AI, CDPs, and more. Manage cross-functional implementation of data and technology initiatives while ensuring operational excellence, scalability, and financial clarity. Host regular knowledge-sharing sessions and play a key role in quarterly business reviews. Lead successful delivery of tech and data integration projects end-to-end. Qualifications What you'll bring Deep understanding of the digital advertising ecosystem-including platforms such as DV360, Google Campaign Manager, SA360, DSPs, and more. Strong working knowledge of Dynamic Creative Optimisation tools and approaches. A track record of developing and delivering successful change management programs in complex, multi-market environments. The ability to craft a compelling vision-and inspire and unite internal teams and clients around it. Excellent communication and presentation skills, capable of shaping powerful narratives and influencing stakeholders at all levels. Commercial acumen and confidence managing profitability, utilisation, and financial performance. A proactive mindset, able to spot potential issues early and elevate where needed. Strong analytical thinking-comfortable interrogating data, reading signals, spotting opportunities, and building strategic recommendations. Meticulous attention to detail and a passion for accuracy and operational excellence. Experience working within restricted category industries is highly advantageous. Previous agency experience preferred. If you're ready to shape the future of global ad technology and guide a major global brand through its next wave of digital transformation, this 12-month fixed-term opportunity is your chance to make an immediate impact. Additional Information Zenith Internationalhas fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP& BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description We are the ROI agency, a position we have proudly held true since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients' businesses, growth for our people and growth for our culture. Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Job Description About the client Publicis Alchemy is an innovation engine at the heart of one of Publicis Media's largest global pharmaceutical partnerships. Built by Publicis Groupe with a bold ambition -to Make It Better and Better- our mission is to transform the way media connects with people and ultimately helps make life better for patients around the world. We're a collective of exceptional thinkers, creators, and innovators united by curiosity and driven by purpose. Here, collaboration isn't just encouraged - it's essential. Operating within a vibrant global ecosystem, we bring together diverse perspectives to push boundaries, embrace new possibilities, and redefine what's next in healthcare communications. If you're bold, imaginative, and passionate about building the future, Publicis Alchemy is where your talent will thrive - and where your work will truly make an impact. Join us. Help us make it better, and then make it better again. About the role We are seeking an exceptional Digital Operations Director to lead digital operations for the ex-US global business. Working closely with the London-based ex-US account team, US-based Publicis Alchemy colleagues, and more than 30 local markets worldwide, this role sits at the centre of a highly collaborative global ecosystem. You will be responsible for driving operational excellence, governance, and the continuous evolution of the client digital hub model and Ways of Working (WoW) across all Central Digital Activation markets, ensuring that biddable activation (social and programmatic) is delivered with consistency, efficiency, and world class quality across all teams and regions. You will also oversee delivery standards, operational workflows, measurement frameworks, and cross channel collaboration, ensuring seamless integration with SEO, Search, TAAG, APEX, analytics, and omnichannel planning. Working closely with the Biddable Hub Lead, you will act as the operational backbone of the hub-driving improvements, ensuring governance, and enabling high quality campaign execution at scale. With a balance of curiosity, rigour, and fresh thinking, the work you do will support stronger creative briefing, define production requirements, and confidently balance client, agency, and team needs to drive long-term impact and consistency at scale. Responsibilities About the work Hub Model, Governance & Ways of Working Lead the deployment, optimisation, and continuous improvement of the client digital hub model and WoW across onshore and offshore teams Ensure the hub is fully integrated with SEO, Search, TAAG, APEX, analytics, and omnichannel planning, enabling aligned and efficient cross channel delivery Identify, scope, and implement operational enhancements, workflow improvements, and automation initiatives to improve efficiency, quality, and scalability Oversee governance frameworks including compliance, brand safety, data privacy, taxonomy, documentation, and platform policy adherence Campaign Delivery Excellence Oversee the operational delivery of all biddable campaigns, ensuring set up, optimisation, reporting, and financial processes are accurate, timely, and aligned with best practices Build and maintain frameworks for world class optimisation, test and learn, and performance commentary, ensuring insights are consistently applied across markets Partner with the Global Biddable team and market leads to maintain a central repository of campaign learnings and test results, ensuring insights are shared and embedded into future planning Ensure consistent KPI alignment, measurement standards, and reporting frameworks in partnership with analytics teams Hub Operations, Tools & Technology Ensure consistent adoption and effective use of key operational tools (AuditPro, CapSure, GrowthOS modules, Power BI dashboards, and other platforms) Drive collaboration between hub teams, TAAG, and market teams to maintain consistent workflows, quality standards, and operational alignment Champion the use of automation, AI driven optimisation, and platform innovations to enhance operational efficiency and campaign performance Monitor operational performance, identifying gaps and implementing corrective actions to maintain world class delivery Stakeholder Engagement Build trusted relationships with senior client stakeholders globally, regionally, and locally, ensuring operational delivery consistently meets expectations Act as a key point of contact for operational excellence discussions with internal leadership, cross agency partners, and market teams Proactively identify and present operational innovations, process improvements, and efficiency opportunities that enhance client value and hub performance Support the Digital Hub Lead in strategic planning, leadership alignment, and hub evolution initiatives Team Leadership & Capability Development Directly manage the Campaign Manager and provide leadership across the broader operations team Foster a strong, unified culture across onshore and offshore teams, ensuring collaboration, consistency, and shared accountability Oversee training, onboarding, certification programmes, and capability building initiatives to strengthen operational excellence across the hub Support succession planning and talent development to ensure long term capability and team resilience Qualifications What you need to succeed Proven experience leading multi market biddable activation teams across social and programmatic Strong expertise in operational excellence, workflow design, governance frameworks, and hub model deployment Deep understanding of campaign activation processes, optimisation frameworks, measurement methodologies, and automation solutions Skilled in senior stakeholder engagement and cross functional collaboration across complex, matrixed organisations Exceptional organisational, leadership, and communication skills, with the ability to unify and inspire geographically dispersed teams Demonstrated track record of driving process innovation, operational improvements, and scalable delivery models Experience working within regulated industries (pharma experience advantageous) Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer: WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends . click apply for full job details
Feb 27, 2026
Full time
Company Description We are the ROI agency, a position we have proudly held true since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients'businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is no longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients' businesses, growth for our people and growth for our culture. Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward-thinking and accountable to our clients. At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Job Description About the client Publicis Alchemy is an innovation engine at the heart of one of Publicis Media's largest global pharmaceutical partnerships. Built by Publicis Groupe with a bold ambition -to Make It Better and Better- our mission is to transform the way media connects with people and ultimately helps make life better for patients around the world. We're a collective of exceptional thinkers, creators, and innovators united by curiosity and driven by purpose. Here, collaboration isn't just encouraged - it's essential. Operating within a vibrant global ecosystem, we bring together diverse perspectives to push boundaries, embrace new possibilities, and redefine what's next in healthcare communications. If you're bold, imaginative, and passionate about building the future, Publicis Alchemy is where your talent will thrive - and where your work will truly make an impact. Join us. Help us make it better, and then make it better again. About the role We are seeking an exceptional Digital Operations Director to lead digital operations for the ex-US global business. Working closely with the London-based ex-US account team, US-based Publicis Alchemy colleagues, and more than 30 local markets worldwide, this role sits at the centre of a highly collaborative global ecosystem. You will be responsible for driving operational excellence, governance, and the continuous evolution of the client digital hub model and Ways of Working (WoW) across all Central Digital Activation markets, ensuring that biddable activation (social and programmatic) is delivered with consistency, efficiency, and world class quality across all teams and regions. You will also oversee delivery standards, operational workflows, measurement frameworks, and cross channel collaboration, ensuring seamless integration with SEO, Search, TAAG, APEX, analytics, and omnichannel planning. Working closely with the Biddable Hub Lead, you will act as the operational backbone of the hub-driving improvements, ensuring governance, and enabling high quality campaign execution at scale. With a balance of curiosity, rigour, and fresh thinking, the work you do will support stronger creative briefing, define production requirements, and confidently balance client, agency, and team needs to drive long-term impact and consistency at scale. Responsibilities About the work Hub Model, Governance & Ways of Working Lead the deployment, optimisation, and continuous improvement of the client digital hub model and WoW across onshore and offshore teams Ensure the hub is fully integrated with SEO, Search, TAAG, APEX, analytics, and omnichannel planning, enabling aligned and efficient cross channel delivery Identify, scope, and implement operational enhancements, workflow improvements, and automation initiatives to improve efficiency, quality, and scalability Oversee governance frameworks including compliance, brand safety, data privacy, taxonomy, documentation, and platform policy adherence Campaign Delivery Excellence Oversee the operational delivery of all biddable campaigns, ensuring set up, optimisation, reporting, and financial processes are accurate, timely, and aligned with best practices Build and maintain frameworks for world class optimisation, test and learn, and performance commentary, ensuring insights are consistently applied across markets Partner with the Global Biddable team and market leads to maintain a central repository of campaign learnings and test results, ensuring insights are shared and embedded into future planning Ensure consistent KPI alignment, measurement standards, and reporting frameworks in partnership with analytics teams Hub Operations, Tools & Technology Ensure consistent adoption and effective use of key operational tools (AuditPro, CapSure, GrowthOS modules, Power BI dashboards, and other platforms) Drive collaboration between hub teams, TAAG, and market teams to maintain consistent workflows, quality standards, and operational alignment Champion the use of automation, AI driven optimisation, and platform innovations to enhance operational efficiency and campaign performance Monitor operational performance, identifying gaps and implementing corrective actions to maintain world class delivery Stakeholder Engagement Build trusted relationships with senior client stakeholders globally, regionally, and locally, ensuring operational delivery consistently meets expectations Act as a key point of contact for operational excellence discussions with internal leadership, cross agency partners, and market teams Proactively identify and present operational innovations, process improvements, and efficiency opportunities that enhance client value and hub performance Support the Digital Hub Lead in strategic planning, leadership alignment, and hub evolution initiatives Team Leadership & Capability Development Directly manage the Campaign Manager and provide leadership across the broader operations team Foster a strong, unified culture across onshore and offshore teams, ensuring collaboration, consistency, and shared accountability Oversee training, onboarding, certification programmes, and capability building initiatives to strengthen operational excellence across the hub Support succession planning and talent development to ensure long term capability and team resilience Qualifications What you need to succeed Proven experience leading multi market biddable activation teams across social and programmatic Strong expertise in operational excellence, workflow design, governance frameworks, and hub model deployment Deep understanding of campaign activation processes, optimisation frameworks, measurement methodologies, and automation solutions Skilled in senior stakeholder engagement and cross functional collaboration across complex, matrixed organisations Exceptional organisational, leadership, and communication skills, with the ability to unify and inspire geographically dispersed teams Demonstrated track record of driving process innovation, operational improvements, and scalable delivery models Experience working within regulated industries (pharma experience advantageous) Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans, we also offer: WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends . click apply for full job details
Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for a Fulfilment Manager in a warehouse in Liverpool Fulfilment Manager Salary £40-45k Working hours Nov-Aug: Monday to Friday 7am-6pm, Saturday 8am-1pm Sept-Oct: Monday to Friday, 7am-10pm, Saturday and Sunday 7am-9pm Holidays not available for October and November months The client is the world's largest costume manufacturer and boasts a prestigious portfolio of major licenses, including Marvel, Warner Brothers, Paramount, Mattel, Lucasfilm and Universal, as well as a wide range of generic lines. We are seeking an experienced Fulfilment Manager to oversee and optimise our fulfilment operations. The successful candidate will be responsible for managing warehouse activities, ensuring efficient shipping and receiving processes, and leading continuous improvement initiatives. This role requires a strategic mindset, strong leadership skills, and a comprehensive understanding of logistics, supply chain management, and warehouse systems. The Fulfilment Manager will play a pivotal role in maintaining operational excellence and supporting organisational growth. Reports to: Head of Fulfilment (HoF) Direct Reports: Functional Supervisors Location: Wavertree, Liverpool Key Responsibilities Provide operational leadership across Inbound, Inventory, Outbound and Returns during the assigned shift Act as the senior on-site decision-maker, ensuring smooth handovers between shifts and functions. Coordinate and prioritise workload across all fulfilment functions to meet daily volume service and quality targets. Lead and manage Functional Supervisors, setting clear expectations and providing direction support and challenge. Monitor operational performance against KPls and take corrective action where standard- are not being met. Ensure safe working practices, H&S compliance, MHE use and 5S standards are consistently applied. Maintain strong system discipline across WMS/ERP processes to ensure accurate, timely transaction processing. Manage short-term labour deployment, reallocating resources to address bottlenecks an: service risks. Identify operational issues, constraints or failures and implement immediate containment actions. Escalate material risks, service failures or systemic issues to the Head of Fulfilment. Support continuous improvement activity by embedding SOP adherence and standard work Ensure effective communication across functions and with supporting departments during the shift. Lead incident management, including H&S incidents, service failures or system disruptions. Job Boundaries Accountable for shift-level execution, not long-term strategic planning or budget ownership. Does not directly manage warehouse operatives; accountability flows through Functional Supervisors. Does not own labour budgets or headcount approvals but manages deployment within agreed plans. Does not approve commercial decisions (supplier issues, write-offs, pricing, carrier contracts). Does not own WMS/ERP configuration but ensures correct operational use and escalates issues and bottlenecks. Does not replace the Head of Fulfilment but acts under delegated authority during the shift Key Performance Indicators & Metrics Shift Execution & Service Order-to-despatch SLA achievement during shift Inbound dock-to-stock performance within the shift window. Returns processing SLA adherence per shift. Productivity & Flow Orders/units per labour hour by function Throughput versus shift plan across inbound, outbound and returns. Labour utilisation efficiency and unplanned overtime control Inventory & Accuracy Pick accuracy and error rates per shift. Inventory discrepancies identified and escalated within SLA Location integrity and process compliance observed during the shift Quality, Safety & Compliance Health & Safety incidents, near misses and compliance checks. 5S audit results and housekeeping standards SOP adherence across all fulfilment activities People & Leadership Supervisor performance against shift objectives Attendance, engagement and conduct issues managed in-shift Training compliance and capability coverage per shift Essential Skills, Qualifications and Experience Proven experience in a warehouse or fulfilment management role within a fast-paced operation. Experience leading multiple operational functions or supervisors concurrently Strong understanding of inbound, inventory, outbound and returns processes Confident decision-maker with the ability to manage operational pressure and competing priorities. Strong working knowledge of WMS/ERP-driven warehouse operations Excellent communication and leadership skills with the ability to influence at all levels Strong operational discipline with a focus on safety, accuracy and service. Demonstrated ability to manage performance through others Desirable Skills, Qualifications & Experience Experience in eCommerce, omni-channel or seasonal fulfilment environments Exposure to multi-system ERP/WMS environments (e.g. Sage, Sicon) Lean, 5S or continuous improvement training Other Requirements of the Role Flexibility to work additional hours during peak trading periods (e.g. Halloween, Christmas) Occasional weekend support during significant stock counts Potential travel to other UK sites for projects, audits, or training Ability to work in a large, fast-paced warehouse environment requiring regular walking standing and site-based presence. Salary & Benefits Company Sick Pay Company Pension Employee Discount Life Insurance Additional leave policies On-site parking Health and Wellbeing Programme Interested candidates can send their CV to Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgment solely on suitability for the job.
Feb 26, 2026
Full time
Gap Personnel who are operating as an employment business are currently recruiting on behalf of our client for a Fulfilment Manager in a warehouse in Liverpool Fulfilment Manager Salary £40-45k Working hours Nov-Aug: Monday to Friday 7am-6pm, Saturday 8am-1pm Sept-Oct: Monday to Friday, 7am-10pm, Saturday and Sunday 7am-9pm Holidays not available for October and November months The client is the world's largest costume manufacturer and boasts a prestigious portfolio of major licenses, including Marvel, Warner Brothers, Paramount, Mattel, Lucasfilm and Universal, as well as a wide range of generic lines. We are seeking an experienced Fulfilment Manager to oversee and optimise our fulfilment operations. The successful candidate will be responsible for managing warehouse activities, ensuring efficient shipping and receiving processes, and leading continuous improvement initiatives. This role requires a strategic mindset, strong leadership skills, and a comprehensive understanding of logistics, supply chain management, and warehouse systems. The Fulfilment Manager will play a pivotal role in maintaining operational excellence and supporting organisational growth. Reports to: Head of Fulfilment (HoF) Direct Reports: Functional Supervisors Location: Wavertree, Liverpool Key Responsibilities Provide operational leadership across Inbound, Inventory, Outbound and Returns during the assigned shift Act as the senior on-site decision-maker, ensuring smooth handovers between shifts and functions. Coordinate and prioritise workload across all fulfilment functions to meet daily volume service and quality targets. Lead and manage Functional Supervisors, setting clear expectations and providing direction support and challenge. Monitor operational performance against KPls and take corrective action where standard- are not being met. Ensure safe working practices, H&S compliance, MHE use and 5S standards are consistently applied. Maintain strong system discipline across WMS/ERP processes to ensure accurate, timely transaction processing. Manage short-term labour deployment, reallocating resources to address bottlenecks an: service risks. Identify operational issues, constraints or failures and implement immediate containment actions. Escalate material risks, service failures or systemic issues to the Head of Fulfilment. Support continuous improvement activity by embedding SOP adherence and standard work Ensure effective communication across functions and with supporting departments during the shift. Lead incident management, including H&S incidents, service failures or system disruptions. Job Boundaries Accountable for shift-level execution, not long-term strategic planning or budget ownership. Does not directly manage warehouse operatives; accountability flows through Functional Supervisors. Does not own labour budgets or headcount approvals but manages deployment within agreed plans. Does not approve commercial decisions (supplier issues, write-offs, pricing, carrier contracts). Does not own WMS/ERP configuration but ensures correct operational use and escalates issues and bottlenecks. Does not replace the Head of Fulfilment but acts under delegated authority during the shift Key Performance Indicators & Metrics Shift Execution & Service Order-to-despatch SLA achievement during shift Inbound dock-to-stock performance within the shift window. Returns processing SLA adherence per shift. Productivity & Flow Orders/units per labour hour by function Throughput versus shift plan across inbound, outbound and returns. Labour utilisation efficiency and unplanned overtime control Inventory & Accuracy Pick accuracy and error rates per shift. Inventory discrepancies identified and escalated within SLA Location integrity and process compliance observed during the shift Quality, Safety & Compliance Health & Safety incidents, near misses and compliance checks. 5S audit results and housekeeping standards SOP adherence across all fulfilment activities People & Leadership Supervisor performance against shift objectives Attendance, engagement and conduct issues managed in-shift Training compliance and capability coverage per shift Essential Skills, Qualifications and Experience Proven experience in a warehouse or fulfilment management role within a fast-paced operation. Experience leading multiple operational functions or supervisors concurrently Strong understanding of inbound, inventory, outbound and returns processes Confident decision-maker with the ability to manage operational pressure and competing priorities. Strong working knowledge of WMS/ERP-driven warehouse operations Excellent communication and leadership skills with the ability to influence at all levels Strong operational discipline with a focus on safety, accuracy and service. Demonstrated ability to manage performance through others Desirable Skills, Qualifications & Experience Experience in eCommerce, omni-channel or seasonal fulfilment environments Exposure to multi-system ERP/WMS environments (e.g. Sage, Sicon) Lean, 5S or continuous improvement training Other Requirements of the Role Flexibility to work additional hours during peak trading periods (e.g. Halloween, Christmas) Occasional weekend support during significant stock counts Potential travel to other UK sites for projects, audits, or training Ability to work in a large, fast-paced warehouse environment requiring regular walking standing and site-based presence. Salary & Benefits Company Sick Pay Company Pension Employee Discount Life Insurance Additional leave policies On-site parking Health and Wellbeing Programme Interested candidates can send their CV to Gap personnel group are committed to the selection, recruitment, and development of the best people, basing judgment solely on suitability for the job.
Senior Commercial Finance Manager - Marketing Location: London (Hybrid) Salary: £70-80k The Commercial Finance team are central to supporting the business through this continued expansion. We are laser focused on embedding smarter, more sophisticated, data-driven decisions across Europe. Our comparative advantage is that we learn faster than the competition, and the Commercial Finance team is key to driving this discovery cycle. We dig deeper, we think insight not numbers, we articulate complexity clearly and with confidence. As Senior Commercial Finance Manager - Marketing, you'll provide high quality, actionable insight to support our International Consumer business. You'll develop strong relationships with business stakeholders at all levels whilst deep diving into performance drawing on your network within other departments such as Commercial, Data Science and Supply. Our department is ever evolving, and so you will play an important role in enabling a culture of continuous improvement, working closely with the Data team to devise innovative ways to access insight. Responsibilities Act as lead finance partner for our Growth, Engagement & Brand Marketing teams, shaping strategy with clear commercial insight and challenging thinking to drive performance. Own and evolve weekly marketing trading reporting, delivering fast, accurate insights that influence decision-making and maximise return on marketing & promo spend. Steer capital allocation decisions across brand, performance and promotional channels and markets, optimising how and where we invest, to achieve business goals. Enhance ROI modelling, measurement and tracking, working with Data Science and Brand Insights to understand incrementality of spend, and accurately forecast and measure returns. Lead innovative optimisation projects with Growth and Data Science, leveraging modelling, experimentation, customer segmentation and funnel analytics to unlock growth. Create high-impact narratives and presentations, distilling complex performance drivers into compelling stories on customer value, payback and long-term impact. Shape multi-year marketing financial plans, aligning resources to strategy and challenging teams to think bigger and bolder. Champion the evolution of Commercial Finance, embracing new technologies (including AI), improving ways of working and sharing best practice. This is a truly career defining role for someone passionate about the commercial side of Finance looking for an opportunity to play a role in growing the international consumer business. In return for your hard work, we'll provide you with opportunity for progression and, should you choose, we will support you in studying for finance qualifications as you play your part in disrupting and defining a product that is changing the way we travel and inspiring millions of people all over the world to make more environmentally sustainable travel choices every day. Qualifications We're looking for creative big thinkers with small egos to achieve our ambitious plans. You'll bring experience in a commercial, financial or analytical role, and demonstrate a proactive, can-do attitude. We'd prefer you to have worked within a digital, e-commerce, technology or retail environment but we can flex on this given your ability to work with pace and energy within a growth environment. You will be familiar with the measurement and modelling of marketing ROI using various measurement techniques, and calculation of customer economics metrics (paybacks, LTV : CAC ratios). A team player with a 'roll your sleeves up' attitude, you'll be used to using your commercial awareness to think laterally and solve problems, and will have a passion for making meaning out of data. Similarly, it's vital that you bring an innate ability to distill and communicate results of complex analysis clearly and effectively to all levels of the business. Working independently within tight deadlines, you'll have the ability to think creatively to identify and enhance both commercial and customer-oriented opportunities. You should have experience of modelling and forecasting and an understanding of broader analytical techniques as well as writing queries in SQL. More information Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Feb 25, 2026
Full time
Senior Commercial Finance Manager - Marketing Location: London (Hybrid) Salary: £70-80k The Commercial Finance team are central to supporting the business through this continued expansion. We are laser focused on embedding smarter, more sophisticated, data-driven decisions across Europe. Our comparative advantage is that we learn faster than the competition, and the Commercial Finance team is key to driving this discovery cycle. We dig deeper, we think insight not numbers, we articulate complexity clearly and with confidence. As Senior Commercial Finance Manager - Marketing, you'll provide high quality, actionable insight to support our International Consumer business. You'll develop strong relationships with business stakeholders at all levels whilst deep diving into performance drawing on your network within other departments such as Commercial, Data Science and Supply. Our department is ever evolving, and so you will play an important role in enabling a culture of continuous improvement, working closely with the Data team to devise innovative ways to access insight. Responsibilities Act as lead finance partner for our Growth, Engagement & Brand Marketing teams, shaping strategy with clear commercial insight and challenging thinking to drive performance. Own and evolve weekly marketing trading reporting, delivering fast, accurate insights that influence decision-making and maximise return on marketing & promo spend. Steer capital allocation decisions across brand, performance and promotional channels and markets, optimising how and where we invest, to achieve business goals. Enhance ROI modelling, measurement and tracking, working with Data Science and Brand Insights to understand incrementality of spend, and accurately forecast and measure returns. Lead innovative optimisation projects with Growth and Data Science, leveraging modelling, experimentation, customer segmentation and funnel analytics to unlock growth. Create high-impact narratives and presentations, distilling complex performance drivers into compelling stories on customer value, payback and long-term impact. Shape multi-year marketing financial plans, aligning resources to strategy and challenging teams to think bigger and bolder. Champion the evolution of Commercial Finance, embracing new technologies (including AI), improving ways of working and sharing best practice. This is a truly career defining role for someone passionate about the commercial side of Finance looking for an opportunity to play a role in growing the international consumer business. In return for your hard work, we'll provide you with opportunity for progression and, should you choose, we will support you in studying for finance qualifications as you play your part in disrupting and defining a product that is changing the way we travel and inspiring millions of people all over the world to make more environmentally sustainable travel choices every day. Qualifications We're looking for creative big thinkers with small egos to achieve our ambitious plans. You'll bring experience in a commercial, financial or analytical role, and demonstrate a proactive, can-do attitude. We'd prefer you to have worked within a digital, e-commerce, technology or retail environment but we can flex on this given your ability to work with pace and energy within a growth environment. You will be familiar with the measurement and modelling of marketing ROI using various measurement techniques, and calculation of customer economics metrics (paybacks, LTV : CAC ratios). A team player with a 'roll your sleeves up' attitude, you'll be used to using your commercial awareness to think laterally and solve problems, and will have a passion for making meaning out of data. Similarly, it's vital that you bring an innate ability to distill and communicate results of complex analysis clearly and effectively to all levels of the business. Working independently within tight deadlines, you'll have the ability to think creatively to identify and enhance both commercial and customer-oriented opportunities. You should have experience of modelling and forecasting and an understanding of broader analytical techniques as well as writing queries in SQL. More information Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits. We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one! We operate a hybrid model to work and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values Think Big - We're building the future of rail ️ Own It - We focus on every customer, partner and journey Travel Together - We're one team ️ Do Good - We make a positive impact We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!
Marketing Manager Premium Retail Brand Multi-Channel Competitive Salary This is a pivotal opportunity for a Marketing Manager to join a premium retail brand in a senior, commercially focused role. Acting as brand custodian, the Marketing Manager will lead multi-channel marketing activity that drives customer acquisition, retention and revenue growth, while supporting the ongoing development of the brand's e-commerce and trading strategy. Working closely with senior leadership and cross-functional teams, the Marketing Manager will combine strategic oversight with hands-on delivery, ensuring marketing activity is aligned to demand plans, seasonal trading priorities and long-term brand positioning. Key Responsibilities Develop and deliver a multi-channel marketing strategy to achieve seasonal sales, acquisition and retention targets Own brand consistency across all marketing activity, ensuring alignment with creative direction and guidelines Use customer data, research and external insight to refine target audiences and shape retention/reactivation strategies Plan and execute seasonal campaigns across online and offline channels, including prospecting, partnerships and advertising Work closely with ecommerce and performance teams to drive online traffic, qualified leads and conversion growth Lead the production and delivery of seasonal catalogues, ensuring strong commercial performance and brand alignment Collaborate with brand, styling and content teams to ensure photoshoots and assets support all retail channels Oversee PR strategy, team relationships and key press partnerships, including events and brand collaborations Lead social media planning alongside content and performance teams to drive engagement and brand awareness Create seasonal demand plans and revenue forecasts to support business planning across departments Manage marketing budgets, track performance and report regularly to senior leadership and board stakeholders Work cross-functionally with buying, merchandising, customer services and operations to align marketing with trading priorities Line manage marketing and graphics teams, developing capability, performance and engagement Manage external agencies, ensuring clear direction, strong delivery and effective return on investment What We're Looking For Experienced multi-channel marketing professional with a strong track record in direct-to-consumer retail or consumer brands Proven ability to develop and deliver commercially effective marketing strategies that support revenue growth Strong brand marketing experience, including ownership of creative direction and brand consistency Confident using customer data, research and insight to shape campaign planning and targeting Good understanding of ecommerce marketing channels, metrics and performance marketing principles Commercially astute with a strong grasp of customer behaviour and market dynamics Experienced people leader, comfortable managing teams and agencies while remaining hands-on Highly organised, proactive and able to balance strategic thinking with operational execution Collaborative, customer-focused and comfortable operating in a fast-moving environment BH35587
Feb 24, 2026
Full time
Marketing Manager Premium Retail Brand Multi-Channel Competitive Salary This is a pivotal opportunity for a Marketing Manager to join a premium retail brand in a senior, commercially focused role. Acting as brand custodian, the Marketing Manager will lead multi-channel marketing activity that drives customer acquisition, retention and revenue growth, while supporting the ongoing development of the brand's e-commerce and trading strategy. Working closely with senior leadership and cross-functional teams, the Marketing Manager will combine strategic oversight with hands-on delivery, ensuring marketing activity is aligned to demand plans, seasonal trading priorities and long-term brand positioning. Key Responsibilities Develop and deliver a multi-channel marketing strategy to achieve seasonal sales, acquisition and retention targets Own brand consistency across all marketing activity, ensuring alignment with creative direction and guidelines Use customer data, research and external insight to refine target audiences and shape retention/reactivation strategies Plan and execute seasonal campaigns across online and offline channels, including prospecting, partnerships and advertising Work closely with ecommerce and performance teams to drive online traffic, qualified leads and conversion growth Lead the production and delivery of seasonal catalogues, ensuring strong commercial performance and brand alignment Collaborate with brand, styling and content teams to ensure photoshoots and assets support all retail channels Oversee PR strategy, team relationships and key press partnerships, including events and brand collaborations Lead social media planning alongside content and performance teams to drive engagement and brand awareness Create seasonal demand plans and revenue forecasts to support business planning across departments Manage marketing budgets, track performance and report regularly to senior leadership and board stakeholders Work cross-functionally with buying, merchandising, customer services and operations to align marketing with trading priorities Line manage marketing and graphics teams, developing capability, performance and engagement Manage external agencies, ensuring clear direction, strong delivery and effective return on investment What We're Looking For Experienced multi-channel marketing professional with a strong track record in direct-to-consumer retail or consumer brands Proven ability to develop and deliver commercially effective marketing strategies that support revenue growth Strong brand marketing experience, including ownership of creative direction and brand consistency Confident using customer data, research and insight to shape campaign planning and targeting Good understanding of ecommerce marketing channels, metrics and performance marketing principles Commercially astute with a strong grasp of customer behaviour and market dynamics Experienced people leader, comfortable managing teams and agencies while remaining hands-on Highly organised, proactive and able to balance strategic thinking with operational execution Collaborative, customer-focused and comfortable operating in a fast-moving environment BH35587
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Greater Manchester is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Feb 24, 2026
Full time
Paying up to £42k + Hybrid Working + Benefits A fast-growing, innovative business in Greater Manchester is seeking a driven Senior Marketplace Executive to lead and expand their UK marketplace operations. This permanent role offers the chance to take full ownership of key channels, driving sales growth and operational excellence in a dynamic, results-driven environment. THE JOB You will work closely with the Brand and Ecommerce Managers to shape marketplace strategy, plan promotions, and deliver high-impact campaigns that drive commercial success. This role is ideal for an experienced Marketplace Executive eager to take full ownership of a diverse, fast-growing product portfolio in a dynamic environment. Key Responsibilities: Own and grow the Amazon account, ensuring operational excellence, sales growth, and compliance with marketplace policies Manage and optimise product listings, pricing, inventory, promotions, and advertising across Amazon and other marketplaces Plan and execute the annual trading calendar and major events (Black Friday, Prime Day, seasonal campaigns), aligning with business and brand objectives Lead new product launches, ensuring listings are accurate, optimised, and performance-driven through collaboration with Brand and Ecommerce teams Develop and refine Amazon paid advertising and marketplace strategies using data-led insights, performance analysis, and competitor benchmarking Identify new growth opportunities and emerging trends, producing regular reports and recommendations to guide senior leadership decisions Oversee large SKU management, problem-solving, and multi-project execution with a focus on efficiency, accuracy, and impact THE PERSON Proven experience managing UK Amazon accounts and multiple marketplaces, with expertise in Prime, paid advertising, content optimisation, and trading events like Black Friday and Prime Day Strong commercial acumen, managing complex SKU assortments, driving measurable growth, and deriving actionable insights from data Excellent collaboration and communication skills, able to work effectively with cross-functional teams and independently in a fast-paced environment Results-driven, adaptable self-starter with a passion for eCommerce, digital marketing, and continuous learning THE BENEFITS Flexible Working Opportunities 22 days holiday + the bank holidays (with the option to WFH during the bank holidays to gain additional days leave of your choice) Pension Scheme 50% Employee Discount Healthcare and Wellbeing Programme Company Sick Pay Free, On-site Parking Death in Service Scheme Bereavement Leave and Pay A full calendar of employee engagement events throughout the year If you are a skilled Marketplace Executive ready to lead, grow the brand, and deliver measurable results in the UK marketplace, we want to hear from you. Please note that we are only able to consider applications from those who are eligible to work in the UK and therefore do not require sponsorship.
Commercial Finance Manager South West London (Hybrid) Permanent Retail & Consumer Up to 75,000 + Bonus + Benefits We're partnering with an exciting, high-growth company to appoint a commercially focused finance professional into a high-impact role supporting the wider business. This is a brilliant opportunity to join a fast-paced, entrepreneurial environment where the culture is collaborative, down to earth and refreshingly non-corporate. The teams are genuinely supportive, hands-on and solutions-focused people, get stuck in and make things happen. Reporting into senior finance leadership, this role sits at the heart of commercial decision-making across retail and e-commerce performance. The Opportunity The purpose of this role is to provide high-quality commercial finance support to the business, helping teams understand performance, optimise profitability and make better-informed decisions. You'll be responsible for building and maintaining insightful financial models, delivering meaningful analysis and partnering closely with stakeholders across trading, buying, merchandising and e-commerce. This role would suit someone who enjoys pace, ownership and working closely with the business rather than sitting purely in the numbers. Key Responsibilities Business Partnering & Performance Act as a trusted finance partner to retail and e-commerce teams Provide the right balance of support and constructive challenge to drive performance Deliver clear, actionable insight to senior stakeholders Prepare and track KPIs to optimise key business drivers Attend weekly trading meetings and translate performance into forward-looking actions Planning & Forecasting Play a lead role in budgeting and reforecasting cycles Manage and evolve financial planning models Monitor weekly performance and assess impact on forecast Support scenario planning in a fast-moving trading environment Commercial Analysis Deliver sales and margin variance analysis Partner closely with Buying and Merchandising to drive efficiencies Lead CAPEX forecasting, reporting and post-investment reviews Produce robust financial appraisals to support decision-making Team Leadership Support, coach and develop two direct reports Foster a positive, collaborative team environment What We're Looking For Fully Qualified Accountant (ACA / ACCA / CIMA) Proven experience in a commercial finance or business partnering role Retail, consumer or multi-site experience highly beneficial Strong financial modelling and Excel capability Confident communicator able to influence non-finance stakeholders Highly organised with strong attention to detail Comfortable working in a fast-paced, evolving environment We're looking for someone who is: Commercially curious and proactive Down to earth and approachable Comfortable rolling their sleeves up Calm and solutions-focused under pressure A natural relationship builder Happy in a fast-moving, less corporate culture Someone who gets stuck in and just makes things happen What's On Offer Hybrid working Strong staff discount Real exposure to senior stakeholders Supportive, friendly and high-performing team Genuine opportunity to add value and make an impact If you're a commercially minded finance professional who enjoys pace, ownership and working closely with the business we'd love to hear from you. BH35572
Feb 23, 2026
Full time
Commercial Finance Manager South West London (Hybrid) Permanent Retail & Consumer Up to 75,000 + Bonus + Benefits We're partnering with an exciting, high-growth company to appoint a commercially focused finance professional into a high-impact role supporting the wider business. This is a brilliant opportunity to join a fast-paced, entrepreneurial environment where the culture is collaborative, down to earth and refreshingly non-corporate. The teams are genuinely supportive, hands-on and solutions-focused people, get stuck in and make things happen. Reporting into senior finance leadership, this role sits at the heart of commercial decision-making across retail and e-commerce performance. The Opportunity The purpose of this role is to provide high-quality commercial finance support to the business, helping teams understand performance, optimise profitability and make better-informed decisions. You'll be responsible for building and maintaining insightful financial models, delivering meaningful analysis and partnering closely with stakeholders across trading, buying, merchandising and e-commerce. This role would suit someone who enjoys pace, ownership and working closely with the business rather than sitting purely in the numbers. Key Responsibilities Business Partnering & Performance Act as a trusted finance partner to retail and e-commerce teams Provide the right balance of support and constructive challenge to drive performance Deliver clear, actionable insight to senior stakeholders Prepare and track KPIs to optimise key business drivers Attend weekly trading meetings and translate performance into forward-looking actions Planning & Forecasting Play a lead role in budgeting and reforecasting cycles Manage and evolve financial planning models Monitor weekly performance and assess impact on forecast Support scenario planning in a fast-moving trading environment Commercial Analysis Deliver sales and margin variance analysis Partner closely with Buying and Merchandising to drive efficiencies Lead CAPEX forecasting, reporting and post-investment reviews Produce robust financial appraisals to support decision-making Team Leadership Support, coach and develop two direct reports Foster a positive, collaborative team environment What We're Looking For Fully Qualified Accountant (ACA / ACCA / CIMA) Proven experience in a commercial finance or business partnering role Retail, consumer or multi-site experience highly beneficial Strong financial modelling and Excel capability Confident communicator able to influence non-finance stakeholders Highly organised with strong attention to detail Comfortable working in a fast-paced, evolving environment We're looking for someone who is: Commercially curious and proactive Down to earth and approachable Comfortable rolling their sleeves up Calm and solutions-focused under pressure A natural relationship builder Happy in a fast-moving, less corporate culture Someone who gets stuck in and just makes things happen What's On Offer Hybrid working Strong staff discount Real exposure to senior stakeholders Supportive, friendly and high-performing team Genuine opportunity to add value and make an impact If you're a commercially minded finance professional who enjoys pace, ownership and working closely with the business we'd love to hear from you. BH35572
Amazon Trading Manager Location: Chester Type: Full-time Hybrid Industry: Retail Salary: Salary up to 40k - Depending on experience Are you a data-driven Amazon expert ready to make a real impact in a fast-growing e-commerce business? We're on the hunt for an Amazon Trading Manager with a sharp commercial mindset and hands-on experience in Amazon Seller Central . This is your chance to take ownership of high-performing accounts, drive international growth, and shape marketplace strategy across Amazon and other platforms like eBay. You'll be joining a dynamic team with ambitious plans, including the expansion of a new microbrand across global Amazon marketplaces. If you thrive in fast-paced environments and love turning data into results, this is the role for you. What You'll Be Doing Amazon Strategy & Execution Own daily operations across multiple Amazon Seller Central accounts. Optimise listings, storefronts, and A+ content for visibility and conversion. Manage Amazon PPC campaigns (Sponsored Products, Brands, Display). Plan seasonal promotions, deals, and campaigns. Ensure compliance and maintain account health. Oversee FBA planning, shipments, and reconciliation. Use tools like Helium 10 and repricing software to stay competitive. Marketplace Expansion & Support Support eBay listings, pricing, and advertising. Coordinate with freelancers and internal teams to streamline operations. Use Cloud Commerce Pro and CRM tools to manage listings and reporting. Help unlock new marketplace opportunities (India, UAE, Australia, etc.). Data & Reporting Analyse performance metrics and trends using Excel (VLOOKUPs, Pivot Tables). Produce actionable insights to inform pricing, stock, and marketing decisions. Cross-functional Collaboration Work closely with web, operations, and marketing teams. Prioritise tasks based on commercial impact. Troubleshoot logistics and liaise with carriers (Royal Mail, DHL, UPS, etc.). What We're Looking For Must-Haves: 2 years+ hands-on experience with Amazon Seller Central. Proven success with Amazon Advertising (PPC). Strong knowledge of Helium 10 and repricing tools. Advanced Excel skills (Pivot Tables, VLOOKUPs). Analytical mindset with a passion for e-commerce. Experience of working in a retail/consumer products/agency sector as an Amazon Specialist Excellent communication and problem-solving skills. Hybrid working Pension Staff discount Career Progression
Feb 23, 2026
Full time
Amazon Trading Manager Location: Chester Type: Full-time Hybrid Industry: Retail Salary: Salary up to 40k - Depending on experience Are you a data-driven Amazon expert ready to make a real impact in a fast-growing e-commerce business? We're on the hunt for an Amazon Trading Manager with a sharp commercial mindset and hands-on experience in Amazon Seller Central . This is your chance to take ownership of high-performing accounts, drive international growth, and shape marketplace strategy across Amazon and other platforms like eBay. You'll be joining a dynamic team with ambitious plans, including the expansion of a new microbrand across global Amazon marketplaces. If you thrive in fast-paced environments and love turning data into results, this is the role for you. What You'll Be Doing Amazon Strategy & Execution Own daily operations across multiple Amazon Seller Central accounts. Optimise listings, storefronts, and A+ content for visibility and conversion. Manage Amazon PPC campaigns (Sponsored Products, Brands, Display). Plan seasonal promotions, deals, and campaigns. Ensure compliance and maintain account health. Oversee FBA planning, shipments, and reconciliation. Use tools like Helium 10 and repricing software to stay competitive. Marketplace Expansion & Support Support eBay listings, pricing, and advertising. Coordinate with freelancers and internal teams to streamline operations. Use Cloud Commerce Pro and CRM tools to manage listings and reporting. Help unlock new marketplace opportunities (India, UAE, Australia, etc.). Data & Reporting Analyse performance metrics and trends using Excel (VLOOKUPs, Pivot Tables). Produce actionable insights to inform pricing, stock, and marketing decisions. Cross-functional Collaboration Work closely with web, operations, and marketing teams. Prioritise tasks based on commercial impact. Troubleshoot logistics and liaise with carriers (Royal Mail, DHL, UPS, etc.). What We're Looking For Must-Haves: 2 years+ hands-on experience with Amazon Seller Central. Proven success with Amazon Advertising (PPC). Strong knowledge of Helium 10 and repricing tools. Advanced Excel skills (Pivot Tables, VLOOKUPs). Analytical mindset with a passion for e-commerce. Experience of working in a retail/consumer products/agency sector as an Amazon Specialist Excellent communication and problem-solving skills. Hybrid working Pension Staff discount Career Progression
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Feb 22, 2026
Full time
Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Feb 21, 2026
Full time
Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. Why be a Senior Retail Media Manager at THG Beauty? The Senior Retail Media Manager is responsible for driving the success of specific categories as well as key brand partnerships through Cult Beauty's onsite retail media offering. This role owns onsite media strategy for three product categories as well as some priority brands with these categories, ensuring media investment supports commercial goals, category growth, achieves brand partner goals and supports long-term partnerships. Working cross functionally alongside category buyers, merchandisers, core marketing, data and finance teams, this role shapes how top brands use owned and offsite media to optimise their strategy and performance on Cult Beauty. As Senior Retail Media Manager, you'll: Key Brand Strategy & Partnerships Own retail media strategy for Skin, Body and Fragrance Categories Own onsite retail media strategy for a portfolio of priority brands Lead media planning conversations as part of joint business planning (JBP) Translate brand objectives into scalable media approaches Act as a senior, trusted partner to brand and agency stakeholders Define how media supports discovery, consideration, and conversion Guide the use of sponsored products, sponsored brands, and onsite display Guide the use of Paid Social Media to bolster campaign performance Set strategic direction for budgets, formats, and category priorities Ensure media plans align with launches, seasonal peaks, wider CB campaigns and trading moments Commercial & Category Alignment Responsible for achieving the Retail Media targets attributed to your Categories Use onsite media to support hero brands, innovation, and range expansion Balance brand investment with retail revenue and category performance Performance, Insight & Storytelling Own performance narratives for key brands, supported by clear insights Review results and optimisation direction without managing daily changes Use shopper and sales data to inform strategic recommendations Demonstrate the value of onsite media through outcomes and case studies Ways of Working & Influence Management of team of Category Managers and Execs Set best-practice frameworks for key brand engagement and planning Guide and review campaigns delivered by channel activation teams What skills and experience do I need for this role? Required 6-10+ years' experience in retail media, eCommerce, or digital commerce strategy Strong experience working with key brand partners or strategic accounts Deep understanding of ecommerce and brand health metrics and application of onsite retail media formats. Strong understanding of digital advertising platforms (e.g. Criteo, Liveramp, META, TikTok, Pinkrest). Strong experience working to income/ sales targets and with budgets Commercial mindset with experience contributing to JBPs Strong storytelling and presentation skills for senior stakeholders Ability to manage multiple projects and stakeholders in a fast-paced environment. Strong Excel, PowerPoint, and media analytics skills. Success Metrics Growth and retention of category media investment Quality and impact of onsite media strategies Strength of brand partnerships and JBP outcomes Alignment between media, core marketing and buying teams Perceived value of onsite retail media among top advertiser What's in it for me? Access bespoke development programmes that have been designed and developed by our in-house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face-to-face and virtual appointments with our in-house GP. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Up to 50% staff discount on THG brands. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. Apply for this job Required First Name Last Name Email Phone Resume/CV How did you hear about THG? Do you require sponsorship to work in the UK? Please disclose your salary expectations to ensure they align with our budgets
Ecommerce & Website Manager Salary: £45,000 £60,000 Location: Sutton Coldfield (Office based) Reference: (phone number removed) About the Role Our client a leading retail and ecommerce brand is growing fast and investing heavily in digital. They re now looking for an experienced Ecommerce & Website Manager to take full ownership of their online platform, enhance customer journeys, and drive commercial performance in a fast paced, product led environment. What You ll Do Manage and optimise the ecommerce site to boost conversions and UX. Oversee product uploads, imagery, descriptions, and merchandising. Monitor performance and implement data driven improvements. Work with developers on updates, fixes, and new features. Lead content updates across banners, landing pages, and campaigns. Collaborate with PPC, paid social, and SEO teams to maximise results. Analyse trading performance and identify growth opportunities. Lead and support a small ecommerce/content team. About You 3 5+ years in ecommerce, online trading, or website management. Strong understanding of UX, CMS platforms, and analytics tools (GA, GTM). Confident working with content, photography, and marketing teams. Commercially minded, detail driven, and used to managing multiple projects. Interested? Contact Jack at Four Squared Recruitment to discuss the role and next steps.
Feb 21, 2026
Full time
Ecommerce & Website Manager Salary: £45,000 £60,000 Location: Sutton Coldfield (Office based) Reference: (phone number removed) About the Role Our client a leading retail and ecommerce brand is growing fast and investing heavily in digital. They re now looking for an experienced Ecommerce & Website Manager to take full ownership of their online platform, enhance customer journeys, and drive commercial performance in a fast paced, product led environment. What You ll Do Manage and optimise the ecommerce site to boost conversions and UX. Oversee product uploads, imagery, descriptions, and merchandising. Monitor performance and implement data driven improvements. Work with developers on updates, fixes, and new features. Lead content updates across banners, landing pages, and campaigns. Collaborate with PPC, paid social, and SEO teams to maximise results. Analyse trading performance and identify growth opportunities. Lead and support a small ecommerce/content team. About You 3 5+ years in ecommerce, online trading, or website management. Strong understanding of UX, CMS platforms, and analytics tools (GA, GTM). Confident working with content, photography, and marketing teams. Commercially minded, detail driven, and used to managing multiple projects. Interested? Contact Jack at Four Squared Recruitment to discuss the role and next steps.
I am currently recruiting for an Ecommerce Marketplace Coordinator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience - We are ideally looking for anyone with some form of experience with ecomm systems, dealing with listings, stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Feb 20, 2026
Contractor
I am currently recruiting for an Ecommerce Marketplace Coordinator to join a growing team for a well-known international company who work with a number of household brand-name goods. This position will begin on a temporary basis, with the intention of becoming permanent after a successful 5+ month period. A great opportunity for someone with administrative/marketing and ecommerce experience - We are ideally looking for anyone with some form of experience with ecomm systems, dealing with listings, stock, orders and more. My client is looking for somebody who is a self-starter, highly motivated and has some kind of marketplace experience. Within this role you will be part of a small team assisting with product listing, troubleshooting ecommerce, inventory management, account management. An ideal position for someone with exceptional rapport building. You will be expected to work alongside their internal marketing team involving campaigns and inputting information into landing pages and making them live across the board. The ideal candidate will have hands on experience, can demonstrate knowledge or interest in marketplace platforms like Amazon, Zalando & Shopify. This role is based in Milton Keynes central and does have subsidised parking on site for employees with expectations of being office based 3 days per week and working from home 2 days per week. Core working hours will be Monday-Friday 9AM-5PM. This role is paying between 25,000 to 28,000 perfect for a graduate looking to build their experience in the ecommerce sector or someone with 1-2 years' experience within an admin/ecommerce role. With this role being a temp to perm position to begin, you would be paid at an hourly rate the equivalent of the annual salary mentioned above. Benefits on offer with this position: - Multiple free/gifted stock quarterly - Over half price discount on any brand within the company - Hybrid working 3 days office 2 days from home - Free snacks & coffee machine - Free gym/fitness incentives - Themed lunches - Pension What to expect day-to-day: Product listing and optimization: Create and maintain compelling product listings that showcase products effectively, including product descriptions, A+ Content, high-quality images, and relevant keywords to maximize visibility and conversion rates. Trouble shoot listing issues and queries: Work actively with support teams in a timely manner to ensure the company are trading effectively and are project launch ready. Advertising and campaign management: Work with direction from your manager to assist with the creation and management of advertising campaigns to effectively achieve the target metrics. Inventory control and management: Monitor inventory levels, advise weekly inventory replenishment requirements / order fulfilment ensuring optimized product availability. Identify marketing and promotional opportunities: Develop proposals for key events i.e. Prime Day, Black Friday, end of season sales, etc. Brand presentation: Partner with the Manager and Marketing team to ensure best-in-class presentation of the brands to give consumers the best brand experience possible on any given platform. What do we need from you: Prior experience in ecommerce to any degree and an understanding of how items are listed and sold will be very beneficial. Knowledge on ecommerce platforms such as Amazon, Zalando, Shopify etc. is essential for this role. Good understanding or an interest in advertising, marketing or similar would be great. Confident on MS Excel, capable of working on spreadsheets. Great internal and external level communication skills are going to be essential. The ability to get to Milton Keynes at least three times a week is a must. If you believe you are the ideal candidate for this Ecommerce Marketplace Administrator role or if you wish to learn more about this role, please do not hesitate to reach out or submit your CV application. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Senior Paid Media Executive Manchester 32-38k Fashion Brand Zachary Daniels are proud to partner with a fast-growing fast brand who are currently looking for a Senior Paid Media Executive to drive performance across Paid Social (Meta, TikTok, Pinterest) and Google Ads (Search, Shopping, Performance Max). This is a hands-on role focused on delivering ROAS, CPA and revenue growth, managing budgets and scaling customer acquisition in a fast-paced fashion e-commerce environment. Key Responsibilities: Manage and optimise paid campaigns across Meta and Google Ads Monitor performance metrics including CPM, CTR, CPC, CVR, CPA and ROAS Build and maintain campaign structures, audiences, keywords and bidding strategies Develop and execute structured test-and-learn plans Translate trading priorities (launches, seasonal drops, promotions) into channel plans Collaborate with Creative, E-commerce and CRM teams on performance-driven campaigns Produce weekly/monthly performance reports with clear optimisation actions Monitor tracking, GA4, Shopify and product feeds Skills & Experience: 3+ years' hands-on paid media experience Strong knowledge of Meta Ads Manager and Google Ads Proven experience managing budgets and achieving ROAS/CPA targets Strong analytical and optimisation skills Fashion or e-commerce experience desirable Benefits: Competitive salary Staff discount 25 days holiday + bank holidays Opportunity to join a growing fashion brand Join a lovely, collaborative in-house team Plenty of progression opportunities If you're a performance-driven Paid Media Executive ready to step into a senior role with real ownership and impact, apply now! BH35465
Feb 20, 2026
Full time
Senior Paid Media Executive Manchester 32-38k Fashion Brand Zachary Daniels are proud to partner with a fast-growing fast brand who are currently looking for a Senior Paid Media Executive to drive performance across Paid Social (Meta, TikTok, Pinterest) and Google Ads (Search, Shopping, Performance Max). This is a hands-on role focused on delivering ROAS, CPA and revenue growth, managing budgets and scaling customer acquisition in a fast-paced fashion e-commerce environment. Key Responsibilities: Manage and optimise paid campaigns across Meta and Google Ads Monitor performance metrics including CPM, CTR, CPC, CVR, CPA and ROAS Build and maintain campaign structures, audiences, keywords and bidding strategies Develop and execute structured test-and-learn plans Translate trading priorities (launches, seasonal drops, promotions) into channel plans Collaborate with Creative, E-commerce and CRM teams on performance-driven campaigns Produce weekly/monthly performance reports with clear optimisation actions Monitor tracking, GA4, Shopify and product feeds Skills & Experience: 3+ years' hands-on paid media experience Strong knowledge of Meta Ads Manager and Google Ads Proven experience managing budgets and achieving ROAS/CPA targets Strong analytical and optimisation skills Fashion or e-commerce experience desirable Benefits: Competitive salary Staff discount 25 days holiday + bank holidays Opportunity to join a growing fashion brand Join a lovely, collaborative in-house team Plenty of progression opportunities If you're a performance-driven Paid Media Executive ready to step into a senior role with real ownership and impact, apply now! BH35465
