175 jobs found

We're partnering with a well-established UK retailer with a national store network and a thriving e-commerce channel. Following a recent restructure, the business is looking for a Transactional Finance Manager to lead its Accounts Payable, Accounts Receivable and Cash functions. This is a high-visibility leadership role, responsible for managing a well-established team and driving improvements acro click apply for full job details

Job Title: Head of Product Development Location: Norfolk / Hybrid Reporting To: Design Director At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people's lives by opening access to a more beautiful world. From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible. Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received: Responsible Jewellery Brand, 2026 - Country & Town House Responsible Business of the Year, 2025 - Positive Luxury Top 50 Inspiring Workplaces (UK & NI), 2024 - Inspiring Workplaces With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery. We are looking for a Head of Product Development to join us as we continue this journey and help us shape what the future of modern jewellery can and should be. Where we need your help The Head of Product Development role is an exciting opportunity to help support the delivery of an ambitious product pipeline, where you will bring ideas to life. You will work closely with the New Product Development (NPD) team to deliver beautiful, sustainable, quality products, on time and at a competitive price. You will champion the customer at every point of the product journey; with senior thinking, pace, passion and team spirit. Your role will span the development across categories, materials and suppliers. From our famed Vermeil to fine 14k solid gold jewellery, semi-precious gemstones, pearls and Lab Grown Diamonds, leather, packaging and small other categories. No one day will be the same. This role has a requirement to travel to Norfolk 2-3 days per week, to work with the team at our picturesque Holkham office and remote working for part of the week. London office also available instead of remote where suits. What you'll do Role Purpose The Head of Product Development is the bridge between creative vision and commercial reality. You will lead a high-performing team to transform designs into market-ready products, ensuring every piece meets our exacting standards for quality, cost, sustainability, and compliance. Operating in a fast-paced, agile environment, you will balance granular technical detail with high-level strategic thinking to drive a consistent, innovative product pipeline. Key Responsibilities Strategic Leadership & Team Management Team Development: Lead and mentor a team of Product Developers (2 direct reports, plus 1 upcoming hire), while collaborating with the Head of Design to oversee the output of 5 cross-functional team members. Operational Excellence: Manage departmental workflow, ensuring a balanced distribution of projects across the team and supply base to maximise expertise and professional growth. Culture & Mindset: Foster a culture of agility, high standards, and proactive problem-solving. Act as the primary escalation point for the team, empowering them to resolve issues while stepping in to handle complex supplier negotiations. Process Innovation: Streamline development workflows and introduce standardised tools (e.g., 3D printing, sizing guides, and testing protocols) to improve speed-to-market and efficiency. Stakeholder Management: Speak with clarity, confidence and influence across a broad range of internal stakeholders & external stakeholders (suppliers) to create buy in and alignment of approach, and enabling clarity for your team to deliver to Product Development & Execution End-to-End Delivery: Oversee the full development lifecycle-from initial design brief to launch-across diverse categories including Jewelry and Lifestyle (Ceramic, Leather, Packaging) & others. Aim to lead development by example. Technical Translation: Translate design aesthetics into technical specifications, providing expert guidance on construction methods, stone settings, and componentry. Critical Path Management: Drive rigorous adherence to the critical path, working cross-functionally with Brand, Merchandising, and Operations to ensure seamless, on-time launches. Ensure agility and tactical thinking to drive alternative routes to sealing, doing tasks in parallel and focusing on the best way for the right design and commercial outcome. Strategic Sourcing: Lead sourcing projects for new materials, stones, and innovative components, collaborating tightly with the supply team. Conduct market research to identify new suppliers and techniques that align with our sustainability and quality goals. Supplier & Commercial Management Relationship Management: Build strong relationships with all suppliers. Act as a point of escalation. Build and foster trust throughout the team with suppliers in a collaborative way. Act as a brand ambassador, leading international supplier trips to optimise development timelines and strengthen strategic partnerships. Commercial Optimisation: Use data-driven insights to inform priorities, leading tenders and resourcing projects to optimise costs and mitigate quality risks. Focus on consistent integration with commercial team to develop products in the right way using smart thinking. Reporting: Provide concise, high-level development updates to the Design Director and General Manager of Supply, identifying and resolving potential bottlenecks before they impact delivery. As a People Manager Coach and develop your direct reports to deliver their role to the best of their ability Maintain a foundational understanding of company policies that affect your team, including any team members in other territories or business divisions, and ensure those policies are applied fairly and consistently Recognise and celebrate successes Manage your team's performance, attendance and any incidents that arise Support your team in prioritising their wellbeing, providing guidance on workflow management and prioritisation to enable work/life balance Lead by example, showcasing the MV behaviours, competencies and values Empower your team to make decisions, providing guidance and support and identifying the learning opportunity from our 'test and learn' behaviour Collaborate with the People & Culture team for advice on complex or sensitive matters What you'll bring About You Connect & Empower Communicates Effectively: You are equally comfortable briefing a factory floor as you are presenting development milestones to senior stakeholders. Translates complexity into clarity, influences across functions Master & Apply Applies Knowledge with Impact: Connects functional insights to business priorities. You have the 'technical eye' to spot a production issue at a glance but the 'business brain' to align your team's efforts with company-wide commercial goals. Grow & Adapt: Embraces Change: Leads change with purpose, reframes ambiguity as opportunity. You thrive in a fast-paced setting and can pivot priorities without losing momentum. Challenges & Commits: Leads constructive challenge, commits with influence To be successful at Monica Vinader, it helps if you Are hands on, solutions focused, and entrepreneurial Collaborate openly with humility, honesty, and humour Embrace learning, teaching, and personal growth Stay resilient, adaptable, and self motivated in a creative environment Speak up when you don't know-and act fast to figure it out Additional Requirements Ability to document your authorisation to work in the United Kingdom. Travel Requirements This role requires 2-3 days in our Norfolk office. Outside of this, hybrid working is an option or being based in the London office. Regular travel explores (Italy, India, Thailand) 2-3 times per year Our Aims and Values Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are: Customer Obsessed We put our customers at the centre of every decision and deliver thoughtful, personal experiences. Caring We act with respect and empathy for people, communities, and the planet. Fast Paced We move with focus and flexibility to make progress quickly and decisively. Exceptional We hold ourselves to high standards and are always learning, improving, and raising the bar. Commercial We make smart, data led decisions that create long term value for the business and our customers. Monica Vinader as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees . click apply for full job details

CrewBloom is seeking a proactive and customer-focused Customer Success Manager (CSM) to join its growing UK team. As the primary point of contact for clients, you'll ensure they achieve their desired outcomes with CrewBloom's products and services. This role is ideal for professionals with SaaS, account management, or customer success experience who thrive in building long term relationships and driving customer satisfaction, retention, and growth. Key Details Job Title: Customer Success Manager (UK) Employer: CrewBloom Location: Glasgow (Remote - UK based) Salary: Competitive Hours: Full Time Contract Type: Permanent Role Overview The Customer Success Manager will guide clients through onboarding, training, and ongoing support. You'll act as a trusted advisor, advocate for customer needs, and collaborate with internal teams to resolve issues, improve user experiences, and identify opportunities for upselling or cross selling. Key Responsibilities Customer Relationship Management: Serve as the primary contact for onboarding, training, and support; build strong client relationships. Onboarding & Training: Guide new customers through smooth product implementation; conduct tailored demos and training sessions. Retention & Growth: Monitor customer health and engagement; identify risks and opportunities for expansion; collaborate with sales and marketing on upsell/cross sell opportunities. Support & Issue Resolution: Act as customer advocate; coordinate with technical and product teams to resolve issues and improve experiences. Performance Metrics & Reporting: Track and analyze NPS, churn, and satisfaction; provide regular reports and insights to management. Eligibility Requirements 3+ years of experience in customer success, account management, or related field Experience in SaaS, e commerce, or finance industries (preferred) Strong interpersonal and communication skills Excellent problem solving and conflict resolution abilities Proficiency in CRM software (Salesforce, HubSpot) and customer success tools (Gainsight, Totango) Ability to analyze data and make informed decisions Customer first mindset with passion for helping others succeed Technical & Work Environment Requirements Internet: Primary connection (15 Mbps minimum) + backup (10 Mbps minimum, power outage capable) Primary Device: Desktop/laptop with Intel Core i5 (8th gen+), i3 (10th gen+), AMD Ryzen 5, or equivalent; 8 GB RAM minimum Backup Device: Must meet/exceed Intel Core i3 performance; functional during power interruptions Peripherals: Webcam, noise canceling USB headset, smartphone for communication/verification Workspace: Quiet, dedicated home office space Benefits Fully remote work with flexible arrangements Fun, inclusive, and innovative team culture Daily opportunities to learn, innovate, and excel Limitless career growth with resources to propel your career forward High energy, engaging atmosphere with stimulating challenges and rewards Work life balance: eliminate commutes, enjoy more time with loved ones, and integrate personal and professional life seamlessly Why This Role Stands Out Impactful work: Drive customer satisfaction, retention, and growth in a dynamic SaaS environment. Flexibility: Remote first role with freedom to create your ideal work environment. Career growth: Unlock limitless opportunities to advance within a fast paced, innovative company. Supportive culture: Join a team that values unique contributions and fosters professional development. How to Apply Click here to Apply via lndeed. Submit your CV and a cover letter highlighting your customer success experience, SaaS knowledge, and ability to build strong client relationships.

Fully Remote (Field Based) Uncapped Commission earning from 1st Deal Flexible working Ability to sell industry leading products in SkyTab Who We Are Shift4 (NYSE: FOUR) is revolutionizing commerce by simplifying complex payment systems worldwide As a leader in commerce- enabling technology, we pocess billions of transactions annually for hundreds of thousands of businesses across diverse industries. The Opportunity We're on the lookout for driven and industry experienced Field Sellers to join our growing team on a self-employed basis. This is a 100% self-generative Field Sales role, where you'll meet with businesses in person to sell our SkyTab Payment Solutions and help them optimise their payment processes. All though training is provided on Shift4/ SkyTab, experience in B2B Sales is required; Training on the payment industry is provided. What we look for in our Salespeople: Be passionate and skilled in closing deals Ability to build and maintain strong relationships Experienced in generating your own leads, setting appointments, face to face sales meetings and managing a sales pipeline in B2B Sales. The ability to educate and support businesses in choosing the best payment solutions A full UK driving licence and access to your own car How we recognise and reward our Salespeople: Earn from Day One - Generous upfront commissions starting with your first deal Unlimited Potential - Industry-leading residuals and revenue bonuses Sell Cutting-Edge Solutions - Offer SkyTab's innovative payment technology and bespoke solutions Ongoing Support & Training - Access to expert training, marketing tools, and continuous development Fast-Track Success - Quick application approvals and the ability to work with high-risk businesses At Shift4, we provide Equal Opportunities and are committed to a diverse, inclusive environment. We do not discriminate against any applicant based on race, colour, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you'll do: As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. Business Technology Platform (BTP) is an established LOB within SAP supporting 6000+ customers and 600M+ ACV under management in EMEA alone. The potential for BTP is huge and we are on a big growth trajectory. BTP provides the foundation that underpins many of SAP's strategic priorities (RISE, Clean Core, AI) by providing the essential technology services that unify application, integration, security, application development and AI. Build deep executive relationships and earn trusted advisor status with customers Identify new opportunities for customers to leverage new or expanded SAP solutions Mitigate churn and manage renewals of SAP solutions/services Identify sales leads and support sales in expansion and upsell efforts Manage through crisis and de-escalate customer situations Drive renewals, expansions, and up-sells of subscription or perpetual license-based solutions What you bring: Strong executive presence and relationship building skills Deep knowledge of business models, strategies, and line of business processes Proven ability to handle difficult customer situations and discuss complex issues with customer executives Experience with cloud software solutions and delivery models Expert level buying center/Lines of Business domain expertise Ability to apply risk-mitigation strategies to customer situations Knowledge of SAP solutions portfolio and the business processes they enable Some technical understanding for assigned solution area to address technical issues with customers Bachelor's degree or equivalent required Experience in business software Knowledge of SAAS and IAAS processes Strong program/project management and governance skills Relationship-driven mindset with excellent verbal and non-verbal communication skills Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions Meet your team: You will work closely with SAP MU leadership, account teams, industry teams, and solution management organization. You will also coordinate internal SAP and partner resources to ensure value delivery. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate your website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.

Location: Hertford Department: Marketing Reports To: Marketing Director Direct reports: Social Media Manager, Social Media Executive, Social Media Assistant Role Overview We are looking for a visionary, commercially minded Head of Social Media to define and lead our next chapter of growth. This is a leadership role for someone who understands that social is not a distribution channel - it's culture, commerce and community in motion. Sitting at the intersection of fashion and interiors, Sofa Club has the opportunity to lead visually, creatively, and culturally. Your role will be to sharpen and elevate our social approach - embedding true platform-first thinking, pushing creative boundaries, and building a high-performing team that delivers measurable impact. You will own the overarching social strategy, set the creative standard, and ensure every platform has a distinct purpose, voice, and growth plan. This is a role for someone who sees what's coming next, not what worked yesterday. Key Responsibilities Strategic Leadership Define and lead a platform-first social strategy aligned with brand and commercial objectives Establish clear positioning for each channel (Instagram, TikTok, YouTube, LinkedIn, Facebook and Pinterest) Identify white space opportunities at the intersection of fashion, interiors, and digital culture Translate brand strategy into culturally relevant, insight-led social narratives Creative Direction Set the creative benchmark across all platforms - ensuring content is native, bold, and scroll-stopping while maintaining brand integrity and compliance Champion innovative formats, storytelling techniques, and boundary-pushing ideas Lead concept development for campaigns, launches, and always-on content Ensure social is driving ideas, not simply amplifying them Team Leadership & Development Lead, mentor, and develop the Social Media Manager, Executive and Assistant Create a high-performance culture grounded in accountability, experimentation and creativity Provide clear direction, feedback, and progression pathways Oversee workflow, planning processes, and resource allocation Growth & Performance Own channel growth targets and engagement KPIs Analyse performance data to inform strategic decisions and creative optimisation Build a robust test-and-learn framework across formats and platforms Turn insights into action - continuously refining content and messaging Creator & Community Strategy Leveraging our in-house Content Creator Programme, refine and lead the creator and influencer strategy Identify culturally aligned talent and build authentic, long-term partnerships Ensure community management is proactive, brand-building and commercially aware Elevate the quality and depth of audience engagement Cross-Functional Collaboration Partner closely with Brand, Creative, Marketing, E-commerce and Merchandising teams to ensure cohesive storytelling Advocate for social-first thinking across the wider business Ensure social insights inform broader marketing strategy Skills & Experience Significant experience leading social strategy at brand or agency level Proven track record of scaling channels and delivering measurable commercial impact Deep expertise across Instagram, TikTok, YouTube, LinkedIn, Facebook and Pinterest Strong creative instinct with the ability to both originate ideas and elevate team output Experience managing and developing high-performing teams Highly analytical, with confidence translating data into creative and strategic decisions Commercially astute - understands the link between engagement, brand equity and revenue Proactive, forward-thinking, and constantly exploring new opportunities Confident communicator and compelling storyteller Comfortable working at pace, managing multiple priorities, and taking ownership Passionate about digital culture and staying ahead of the curve What You'll Get Be part of a growing brand with real creative freedom and input. Access to a supportive and ambitious team culture. Opportunity to grow your career as we scale our in-house comms function. Competitive salary Lucrative bonus scheme Enhanced family leave Health insurance Friends and family discount Salary sacrifice schemes Are you a perfect match? Ambitious? We have huge plans. There's never been a better time to join Sofa Club. We are growing fast and need ambitious people to join us for the ride. Fun? We work hard and then let our hair down at our office prosecco bar (yes, really!). Do er? Talk is cheap, execution is everything. Be a doer, not a talker. Friendly? We're proud to be an equal opportunity employer. We have a diverse and inclusive culture, everyone gets on well, and we work together as one family.

Our client based in Preston is a well-established packaging and distribution company operating within the Fast-Moving Consumer Goods (FMCG) sector. Due to continued growth, they are seeking a forward-thinking and commercially astute professional to join their team working closely with the Managing Director and warehouse manager click apply for full job details

This position is based in London, UK (hybrid). Applicants must hold a valid work/residence permit for the respective location. Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life. For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos' solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences. Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit About Cylindo: Cylindo is the leading provider of 3D product visualization solutions for furniture brands and retailers. We help global brands increase conversion, reduce returns, and scale high-quality visual content across ecommerce and in-store experiences. Role Overview: We are hiring a Customer Success Manager (individual contributor) to manage a portfolio of UK & EMEA accounts. This role is focused on retention, adoption, value realisation, and identifying expansion opportunities (commercially executed by Sales). Key Responsibilities: Manage a defined portfolio of mid-market and enterprise accounts. Own the post-sale lifecycle: onboarding, adoption, value realisation and renewal. Build and execute structured Success Plans aligned to customer KPIs. Drive strong product adoption across Cylindo modules. Monitor account health, proactively manage churn risk and prepare renewal forecasts. Run regular business reviews with senior stakeholders. Identify upsell and cross-sell opportunities and qualify them for Sales. Coordinate cross-functionally with Sales, Product, Integration and Support teams. Deliver training and enablement to ensure customers achieve measurable outcomes. Capture customer insights to inform product and commercial strategy. Who You Are: 2-3 years experience in Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Experience managing renewals and protecting revenue. Commercially aware and comfortable discussing value. Strong stakeholder management skills. Data-driven and proactive. What Success Looks Like: High Gross Retention Rate. Accurate renewal forecasting. Strong adoption across portfolio. Consistent identification of qualified expansion opportunities. Positive customer advocacy. If you are commercially sharp, customer-focused and ready to grow within a scaling SaaS business, we would love to hear from you. Only short-listed candidates will be contacted. Confidentiality of all applications is assured.

The Property Manager of the North Los Angeles Region is responsible for the overall profit, performance and operations of assigned properties which include The Americana at Brand, 252 South Brand, Masonic Temple, North Masonic, Colorado and Central, and Broadway and Central. This position assumes a key leadership role responsible for providing strategic management direction of the property, overseeing all facets of the operation including but not limited to center merchandising, tenant relations, financial planning, contract management, and community involvement, ensuring operational excellence across all departments and financial performance. ESSENTIAL FUNCTIONS Develop an annual business plan and operating/capital budgets to meet property needs and exceed NOI goals. Manage property financials including budgeting, reforecasting and accounts payables/receivables, improving net operating income to keep expenses within budget and revenues surpassing budget to exceed stated NOI and free cash flow goals annually. Maximize property profitability through tenant sales, financial management, and cost control. Oversee capital expense projects within approved budgets and timelines and maintain an accurate five-year and ten-year CAPEX schedule. Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new endeavors. Strive for all aspects of the business to be quantifiable and measurable to influence decision making, stimulating growth in traffic, revenue, and productivity. Supervise and facilitate personnel management across all departments involved in property operations, including management, concierge, parking, engineering, public safety, landscaping and housekeeping. Continually encourage team collaboration, motivation, and high-performance standards to achieve personal, professional, and property goals. Organize and implement training programs for property team member's talent development including the development and growth of property management team members. Implement and maintain a MOD schedule to ensure coverage on property at all dates and times of the year. Collaborate with the Leasing department to strategize five-year and ten-year leasing plans. Develop strong relationships with all property tenants to understand their business needs, provide targeted support to drive optimal performance, and partner with the marketing team to ensure strategic alignment, performance, and engagement. Collaborate with Development and supervise long-term asset management plans including repair maintenance, facility alterations to adapt to business demands, and renovations to existing fixtures, equipment, and infrastructure. Partner with the Tenant Services department to manage new tenant construction, ensuring seamless coordination between retail and residential needs and supporting tenants in opening on or before the rent commencement date. Evaluate property needs, recommend improvements, and drive necessary actions. Maintain tenant relationships, handle complaints, lease enforcement, and amendments. Maintains a responsive, open line of communication with tenants including handling tenant complaints, lease enforcement, improvements and lease schedules. Manage contract services, negotiations, renewals, and terminations. Direct oversight of all initiatives and employees on property including but not limited to marketing, events and property enhancements. Partner with Marketing, Brand Partnerships, and Events departments for initiatives driving traffic and sales. Collaborate with Residential property teams to align operations, communications, and programming in a mixed-use environment. Ensure a seamless resident and guest experience by coordinating property enhancements, events, security, parking, housekeeping, and shared services while presenting a unified management approach that supports asset value and satisfaction. Manage the day-to-day operations of the office building needs. Oversee concierge, security, housekeeping, parking, engineering and services to support office tenant convenience, productivity, and overall asset value. Foster positive relationships with the local community, law enforcement, and regulatory bodies including but not limited to city officials, governing agencies, local first responders, charitable organizations, local businesses, and chambers of commerce. Ensure responsiveness to guest feedback and maintain positive guest relations. Supervise special events and holiday planning. Additional duties as assigned. MINIMUM REQUIRED QUALIFICATIONS Strong business and financial acumen. Experience in vendor and third-party management. Innate focus on exceptional customer service. Effective communication and engagement skills. Results-oriented with a strong sense of accountability. Ability to operate effectively under pressure. Keen attention to detail in all aspects. Solution-focused with a strong problem-solving orientation. Ability to manage a rotating schedule, responding to property needs. Ability to work outdoors for extended periods of time. $130,000 - $140,000 a year Caruso is an equal opportunity employer. We celebrate a diverse and inclusive workforce that reflects the communities we serve. We believe that diversity of thought, background, and experience makes us stronger and more innovative. We do not discriminate against any employee or applicant for employment and comply with all applicable laws providing equal employment opportunities. We foster a workplace where everyone feels welcome, respected, and valued. We are committed to creating a workplace where everyone can thrive.

CHEQ is the Intelligence Standard for the Human-AI Era, trusted by over 15,000 customers worldwide to confidently engage, transact, and thrive in this new era of digital transformation. Powered by award-winning cybersecurity technology, CHEQ offers the only integrated Traffic, Threat, and Identity Intelligence Engine, enabling companies to distinguish between legitimate users and bad actors - human, AI agent, or bot - and deliver granular, context-specific insights in real-time to marketing, commerce, and security platforms. CHEQ is a global company with offices in Tel-Aviv, New York, London and Tokyo. We are a fast-paced, technology-driven team where everyone's contribution impacts product success. About the Role We are seeking a data-driven and customer-focused Customer Success Manager to manage a portfolio of customers, primarily across North America. You will combine proactive account management with analytical reviews, renewal support, and scalable success programs to ensure strong adoption, retention, and measurable value delivery. If you enjoy working with data, managing multiple accounts, driving customer outcomes, and operating in a fast-paced SaaS environment - this role is for you. Responsibilities Manage and own a portfolio large scale of Mid-Market customers across their lifecycle Drive product adoption, customer engagement, and measurable value realization Conduct structured data reviews ahead of renewals (1-2 times per year), connecting platform performance to business outcomes Analyze invalid traffic trends, funnel performance, and platform usage to identify risks and growth opportunities Act as a trusted advisor on marketing security, analytics environments, and best practices Lead onboarding and technical implementation for new customers, translating their business objectives into clear execution plans that drive fast time-to-value Identify upsell and cross-sell opportunities in partnership with Account Management Lead scalable success initiatives (1:N programs, enablement materials) Represent the voice of the customer internally and contribute insights to Product and Fraud teams Requirements 2 - 4 years of experience in a client-facing SaaS role (Customer Success, Account Management, AdTech, MarTech, or Cyber) Experience managing a mid-sized portfolio of customers Strong analytical skills and data literacy High proficiency in Microsoft Excel or BI tools, with extensive experience in analyzing and presenting data to senior and C-level executives Experience with digital marketing environments (GA4, Google Ads, Tag Manager, analytics platforms) is an advantage Strong communication skills, both written and verbal Ability to manage workload across multiple accounts effectively

Job Title Enterprise Customer Success Manager (Agentic Commerce) Company Description Azoma.ai - Profitable, $4M pre-Series A category leader in Generative Engine Optimization (GEO) Job Description As our Enterprise Customer Success Manager, you will bridge the gap between AI data intelligence and brand growth for global FMCG giants. You'll lead strategic visibility conversations for platforms like Amazon Rufus and Walmart Sparky, translating complex LLM-driven metrics into actionable commerce strategies that ensure world class brands dominate the next generation of AI powered search. Location London, UK Why this role is remarkable Join the category leader in Generative Engine Optimization (GEO) at year one of a massive market shift as AI search replaces traditional keyword SEO. Manage high stakes relationships with world renowned FMCG brands like P&G and Unilever, serving as their primary expert on AI marketplace discovery. Work for a rapidly growing, profitable startup that recently raised $4M to redefine how products are recommended by ChatGPT, Rufus, and Gemini. What you will do Own the end to end relationship for a portfolio of enterprise level Amazon and Walmart brands, driving retention, renewals, and expansion revenue. Lead strategic Monthly Business Reviews (MBRs) and QBRs to present Rufus/Sparky visibility insights and data driven growth recommendations to senior marketing leads. Coordinate a cross functional pod of specialists to ensure the execution of generative optimization strategies and maintain high delivery standards. The ideal candidate 5-10 years of professional experience with a deep background in Amazon marketplace management (3P, Vendor, or agency side). Proven track record of managing enterprise level consumer brand relationships and leading high level strategic conversations with senior e commerce stakeholders. Expert level understanding of Amazon SEO, share of voice, and emerging AI visibility metrics like Rufus recommendation rates and indexing.

We are seeking an accomplished E-commerce Manager to lead the strategic direction, performance, and operational execution of my client's online retail business across the UK and international markets. This role requires a demonstrable track record within the fashion ecommerce sector, strong commercial judgement, and the ability to balance brand stewardship with data-led performance optimisation click apply for full job details

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Product Strategy Manager to join our Commercial team! Our mission? To switch up the status quo and become the UK's leading out of home business. With a fast growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top notch experts in e commerce, technology, scale up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: Working in close partnership with the Commercial Leadership team, this role will support the definition, shaping and execution of strategic product initiatives that drive InPost UK's growth ambitions. The Product Strategy Manager will take ownership of key projects end to end, translating strategic priorities into actionable plans and delivering measurable results. This is a hands on role at the heart of our business, offering significant exposure to senior stakeholders and cross functional teams. Through day to day involvement in high impact initiatives, this person will develop deep commercial and operational expertise, providing an excellent platform for progression into senior strategy or business management roles. Key responsibilities: Strategic Project Delivery: Own and drive assigned strategic initiatives from scoping through to delivery, including building business cases, defining milestones, and tracking outcomes against objectives. End to End Execution: Take accountability for the full lifecycle of projects, coordinating resources, managing timelines, and ensuring quality delivery within agreed parameters. Cross Functional Coordination: Work across Operations, Technology, Finance, and Commercial teams to align resources, remove blockers, and ensure seamless execution of strategic goals. Commercial Partnership: Partner with the Commercial Leadership team to ensure product strategy initiatives are commercially informed and support revenue and growth targets. Analysis and Insights: Conduct market research, competitive analysis, and performance evaluations to support strategic decisions and improve product offerings. What you'll be doing: Supporting the Commercial Leadership team in cascading strategic priorities into actionable KPIs, milestones, and operational plans. Facilitating strategic discussions and contributing to the establishment and review of annual strategic priorities. Creating transparency and visibility by driving regular project and results review sessions, ensuring effective governance and accountability. Building and maintaining business cases for product initiatives, including market analysis, financial modelling, and stakeholder presentations. Working cross functionally to drive company KPIs and improve alignment of functional processes, resource allocation, and goals with organisational strategy. Delivering end to end solutions for accurate reporting of KPIs and business milestones, including integration and standardisation of reports and data sources. Contributing to a clear governance structure for project and goal delivery within the leadership team. Supporting the leadership team with ad hoc strategic projects and analysis as required. What we need from you: A curious self starter and genuine problem solver who takes the initiative to identify issues and develop solutions. Experience in managing and delivering strategic projects in a fast paced, commercially driven environment. Demonstrated ability to collaborate, challenge, and communicate effectively with a diverse range of stakeholders across functions and organisational levels. Strong analytical and data oriented mindset with high attention to detail. Solid understanding of project governance and structured delivery frameworks. Excellent report writing, presenting and stakeholder communication skills. Ability to build and maintain rapport and relationships across teams and levels, including with senior leadership. Comfortable operating with ambiguity and able to bring structure to undefined problems. We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. Perks of the job! Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year More time for you to relax, explore, and enjoy life. Vitality Health Care Stay healthy and happy with our top notch health coverage. Work from Anywhere - 4 Weeks per year Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected. Enhanced Parental Leave We support you during those precious family moments. Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year. Volunteering Days Take a paid day to make a difference in your community. Hybrid Working (Role suitability dependent) We innovate, collaborate and optimise by coming together 3 days per week in the office. Bring Your Dog to Work Day (Every Friday) Make every Friday pawsitively amazing! The InPost process: We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.