At Amperity, we're an AI-first company helping the world's leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud, built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK'S Sporting Goods, to turn customer data into a competitive advantage. We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work - from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It's not just a capability; it's part of our DNA. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk. The Role As a Lead Pre-Sales Solutions Consultant, you will lead the technical aspects of the sales process, working directly with prospects to understand their key business objectives, key use cases, challenges, and their architecture/ecosystem, help them understand the Amperity Platform - what it does, how it works, and why it is important to brands, and help them understand how Amperity will fit within their ecosystem to enable their key use cases. Interesting Problems Support Field Sales Efforts: Perform technical qualification and solutions consulting for prospects by developing a thorough understanding of their business and technical requirements. Act as Technical Product Expert: Continuously learn the platform capabilities in depth, and use that knowledge to provide real-time expert guidance on its applicability to customer ecosystems and use cases. Serve as a strategic thought partner for the EMEA region, collaborating with sales leadership to adapt pre-sales motions, positioning, and messaging to local market dynamics. Solution Presentations: You will combine your technical breadth and creative mind to present compelling solution overviews and demonstrations that convey the value of the Amperity platform in a manner that is relevant to the prospective client, and easy to understand. Provide Collaboration and Support: Partner with Account Executives thru the entire sales cycle, including discovery, platform demonstrations, architecture sessions, use case sessions, and solution scoping. Collect and Share Lessons Learned: Share critical technical experience with the rest of the Presales, Product, Marketing, and Solutions Engineering teams, both formally and informally. Be a thought partner on ideating and building ways to use AI to streamline Solutions Consulting work Collaborate with partner and SI ecosystems (e.g., consulting firms, agency partners, technology alliance partners) to co-sell and expand Amperity's reach in EMEA. Contribute to field marketing efforts including industry events, webinars, and thought leadership content relevant to the EMEA market. Transition Closed Business To Client Services: Use technical documentation and associated processes to migrate new business opportunities from pre-sales to post-sales. Support post-sale account growth by partnering with Customer Success and Account Executives on expansion opportunities, upsell scoping, and technical guidance for existing customers. Influence Product: Provide feedback to engineering about product feedback (successes and failures) in the field in order to incorporate new/improved functionality into the product. RFPs and RFIs: Responsible for responding to technical and solution related aspects of prospect RFI's and RFP's Effectively Leverage Amperity Resources: Responsible for engaging key Amperity resources (Services, Product, Security, etc) at the right times within a sales opportunity and providing the relevant information to set them up for success. About You Minimum 12+ years experience in customer-facing roles in the marketing technology or data analytics domain. Minimum 5+ years experience in marketing technology, customer data management, data manipulation, database management, or business intelligence tool configuration and programming. Awareness of modern data driven marketing practices. Strong analytical and problem-solving skills. Strong skills in data analysis/manipulation. Learning Mindset - Curious about technology and how it works. Client-focused attitude - a customer advocate. Ability to creatively explain and present complex concepts in an easy to understand manner. Experience with data related technology - SQL, databases, data integration tools, APIs, Machine Learning. Benefits We offer all the benefits you'd expect from a great place to work: 100% healthcare coverage, 28 days of Annual Leave (inclusive of the usual public holidays in England and Wales), a communications stipend, and the flexibility to do your best work in a modern, comfortable working space. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. Amperity values diversity. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Jul 09, 2026
Full time
At Amperity, we're an AI-first company helping the world's leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud, built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK'S Sporting Goods, to turn customer data into a competitive advantage. We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work - from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It's not just a capability; it's part of our DNA. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world's most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you'll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let's talk. The Role As a Lead Pre-Sales Solutions Consultant, you will lead the technical aspects of the sales process, working directly with prospects to understand their key business objectives, key use cases, challenges, and their architecture/ecosystem, help them understand the Amperity Platform - what it does, how it works, and why it is important to brands, and help them understand how Amperity will fit within their ecosystem to enable their key use cases. Interesting Problems Support Field Sales Efforts: Perform technical qualification and solutions consulting for prospects by developing a thorough understanding of their business and technical requirements. Act as Technical Product Expert: Continuously learn the platform capabilities in depth, and use that knowledge to provide real-time expert guidance on its applicability to customer ecosystems and use cases. Serve as a strategic thought partner for the EMEA region, collaborating with sales leadership to adapt pre-sales motions, positioning, and messaging to local market dynamics. Solution Presentations: You will combine your technical breadth and creative mind to present compelling solution overviews and demonstrations that convey the value of the Amperity platform in a manner that is relevant to the prospective client, and easy to understand. Provide Collaboration and Support: Partner with Account Executives thru the entire sales cycle, including discovery, platform demonstrations, architecture sessions, use case sessions, and solution scoping. Collect and Share Lessons Learned: Share critical technical experience with the rest of the Presales, Product, Marketing, and Solutions Engineering teams, both formally and informally. Be a thought partner on ideating and building ways to use AI to streamline Solutions Consulting work Collaborate with partner and SI ecosystems (e.g., consulting firms, agency partners, technology alliance partners) to co-sell and expand Amperity's reach in EMEA. Contribute to field marketing efforts including industry events, webinars, and thought leadership content relevant to the EMEA market. Transition Closed Business To Client Services: Use technical documentation and associated processes to migrate new business opportunities from pre-sales to post-sales. Support post-sale account growth by partnering with Customer Success and Account Executives on expansion opportunities, upsell scoping, and technical guidance for existing customers. Influence Product: Provide feedback to engineering about product feedback (successes and failures) in the field in order to incorporate new/improved functionality into the product. RFPs and RFIs: Responsible for responding to technical and solution related aspects of prospect RFI's and RFP's Effectively Leverage Amperity Resources: Responsible for engaging key Amperity resources (Services, Product, Security, etc) at the right times within a sales opportunity and providing the relevant information to set them up for success. About You Minimum 12+ years experience in customer-facing roles in the marketing technology or data analytics domain. Minimum 5+ years experience in marketing technology, customer data management, data manipulation, database management, or business intelligence tool configuration and programming. Awareness of modern data driven marketing practices. Strong analytical and problem-solving skills. Strong skills in data analysis/manipulation. Learning Mindset - Curious about technology and how it works. Client-focused attitude - a customer advocate. Ability to creatively explain and present complex concepts in an easy to understand manner. Experience with data related technology - SQL, databases, data integration tools, APIs, Machine Learning. Benefits We offer all the benefits you'd expect from a great place to work: 100% healthcare coverage, 28 days of Annual Leave (inclusive of the usual public holidays in England and Wales), a communications stipend, and the flexibility to do your best work in a modern, comfortable working space. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. Amperity values diversity. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the Team You'll be joining a collaborative, diverse customer success team who are based in New York and across the United States, London & Paris. We're focused on ensuring our customers meet their organizations' strategic goals while also helping us achieve world class customer satisfaction and net revenue retention. We're a forward thinking team who cares deeply about our customers' businesses; we are industry experts and consultants. We are the voice, eyes, and ears of our customers at Permutive, and we work hard to spread customer empathy in all internal teams. About the Role Permutive is looking for a customer centric, driven, and experienced Account Manager to cross sell software solutions across the scope of our products and increase incremental license and subscription revenue. As an Account Manager at Permutive, your overarching responsibility is to retain and expand our largest and most strategic customers. You'll be tasked with establishing and nurturing robust relationships within your designated accounts/territory, facilitating the identification and promotion of intelligent commercial solutions. Your goal is to surpass business/campaign objectives, leading to the generation of new and increased subscription revenue. Central to this role is the ability to effectively communicate value, inspire confidence, and successfully sell the future trajectory of Permutive. You are a collaborator across our organization partnering with customer success, pre sales, professional services, marketing, and finance. This is a field sales position where some travel is required. You will report to the VP of Customer Success and Account Management. What You'll Be Doing You will renew active revenue and expand sales within our accounts while building relationships with main decision makers. You will develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Permutive's solutions to those requirements. Hold broad expertise or unique knowledge to contribute to the development of our goals and achieve our goals in creative ways. Promote Permutive's products, maximize brand recognition and mindshare at all levels, and publicise success stories. Developing real time documentation within CRM software of customer contact and activity data is required for this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, and firm future commitments). Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans. Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions. Provide customer feedback to team members for product, systems, and process improvements. You will need to develop subject matter expertise in selling our products and services. You sell to and work with the senior most customer executive and CXO level decision makers. What you'll need? You'll be perfect for this role if you have: Extensive experience working closely with customers to identify cross sell opportunities. Deep knowledge of SaaS software solutions and processes with the willingness to learn the dynamics of the AdTech market. Extensive experience exceeding targets and contributing to company overachievement. Industry understanding and the ability to dive into customer's decision making processes, goals, and strategies. Confidence and expertise in presenting, ROI analysis, negotiating, and closing skills at all levels of customer engagement. Experience holding a complete understanding of the business and technical contexts of accounts. You are someone who leads by example on accounts and compels others to get on board. You have experience mentoring others with consultative effectiveness and establishing trust with internal and external customers. What we're offering We take a structured, objective approach to salary setting, which is based on marketing information, our compensation strategy, and your experience and capability assessed through our interview process. For a typical candidate who meets our requirements, we pay a base salary between £75-85k Our Bonus Structure If you join Permutive as an Account Manager with a base salary of £80 and reach 100% quota attainment in a year, your OTE for that year will be around £96. The true earning potential is significantly higher as your potential to earn is uncapped, 100% quota attainment is the minimum expectation for our Account Managers. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
Jun 27, 2026
Full time
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the Team You'll be joining a collaborative, diverse customer success team who are based in New York and across the United States, London & Paris. We're focused on ensuring our customers meet their organizations' strategic goals while also helping us achieve world class customer satisfaction and net revenue retention. We're a forward thinking team who cares deeply about our customers' businesses; we are industry experts and consultants. We are the voice, eyes, and ears of our customers at Permutive, and we work hard to spread customer empathy in all internal teams. About the Role Permutive is looking for a customer centric, driven, and experienced Account Manager to cross sell software solutions across the scope of our products and increase incremental license and subscription revenue. As an Account Manager at Permutive, your overarching responsibility is to retain and expand our largest and most strategic customers. You'll be tasked with establishing and nurturing robust relationships within your designated accounts/territory, facilitating the identification and promotion of intelligent commercial solutions. Your goal is to surpass business/campaign objectives, leading to the generation of new and increased subscription revenue. Central to this role is the ability to effectively communicate value, inspire confidence, and successfully sell the future trajectory of Permutive. You are a collaborator across our organization partnering with customer success, pre sales, professional services, marketing, and finance. This is a field sales position where some travel is required. You will report to the VP of Customer Success and Account Management. What You'll Be Doing You will renew active revenue and expand sales within our accounts while building relationships with main decision makers. You will develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Permutive's solutions to those requirements. Hold broad expertise or unique knowledge to contribute to the development of our goals and achieve our goals in creative ways. Promote Permutive's products, maximize brand recognition and mindshare at all levels, and publicise success stories. Developing real time documentation within CRM software of customer contact and activity data is required for this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, and firm future commitments). Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans. Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions. Provide customer feedback to team members for product, systems, and process improvements. You will need to develop subject matter expertise in selling our products and services. You sell to and work with the senior most customer executive and CXO level decision makers. What you'll need? You'll be perfect for this role if you have: Extensive experience working closely with customers to identify cross sell opportunities. Deep knowledge of SaaS software solutions and processes with the willingness to learn the dynamics of the AdTech market. Extensive experience exceeding targets and contributing to company overachievement. Industry understanding and the ability to dive into customer's decision making processes, goals, and strategies. Confidence and expertise in presenting, ROI analysis, negotiating, and closing skills at all levels of customer engagement. Experience holding a complete understanding of the business and technical contexts of accounts. You are someone who leads by example on accounts and compels others to get on board. You have experience mentoring others with consultative effectiveness and establishing trust with internal and external customers. What we're offering We take a structured, objective approach to salary setting, which is based on marketing information, our compensation strategy, and your experience and capability assessed through our interview process. For a typical candidate who meets our requirements, we pay a base salary between £75-85k Our Bonus Structure If you join Permutive as an Account Manager with a base salary of £80 and reach 100% quota attainment in a year, your OTE for that year will be around £96. The true earning potential is significantly higher as your potential to earn is uncapped, 100% quota attainment is the minimum expectation for our Account Managers. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
Senior Director Department: Client Teams Employment Type: Permanent - Full Time Location: London Description The Senior Director is a pivotal, commercially driven leadership role, designed for a strategic partner who operates at the intersection of data, human behavior, and profitable business growth. Your primary mission is to create and deliver insight-driven strategies that shape the future of our clients' brands, while consistently meeting growth targets and identifying opportunities for upselling and expansion. You will be the definitive voice that moves beyond reporting data to activating it, crafting compelling narratives, building actionable roadmaps, and guiding C-level executives through pivotal decisions. Crucially, you possess a creative and entrepreneurial instinct, able to see where strategy meets execution to bring ideas vividly to life in the real world. Externally, you are the embodiment of consultancy, proactively developing business and growing key accounts. Internally, you are a maestro, responsible for mentoring our talent, advancing our methodologies - particularly in consultative AI and qualitative excellence - and embedding a culture of strategic excellence that translates deep consumer understanding into undeniable commercial impact. Key Responsibilities Strategic Insight Activation & Storytelling Design and select optimal methodologies (phases, methods, sample) to actively test business hypotheses (not just explore), using agile principles to ensure focus and efficiency. This role demands a high bar for qualitative demand and creative output. Uncover the deeper truth by diagnosing unstated client needs (e.g., identifying budget/political constraints beyond the brief), questioning assumptions, and pinpointing the real business challenges. Synthesize complex data and integrate findings from multiple sources (qualitative, quantitative, cultural) to identify powerful patterns, trends, and "what's next" implications. Leverage consultative AI tools not just for efficiency, but to unlock deeper, non-obvious human narratives. Craft compelling narratives by refining raw insights into boardroom-ready stories with actionable commercial recommendations. This includes a heavy focus on bringing strategy to life through creative frameworks, visual storytelling, and tangible activation plans, not just theoretical models. Use data visualization and executive-summary techniques to make insights "sticky" and memorable for client stakeholders. Build client capabilities and develop actionable toolkits, playbooks, and strategic road maps. Connects insights into long-term client goals (e.g., creates innovation roadmaps from WOW findings). Client Consulting & Commercial Growth Drive commercial outcomes against defined revenue targets by identifying, creating, and converting opportunities to grow existing and new client revenue at target margins. This includes a proactive mandate for upselling adjacent services and identifying business development white space within your portfolio. Act as a trusted advisor and manage senior client relationships, setting strategic direction, managing scope, and ensuring exceptional delivery satisfaction. Guides clients through ambiguity (e.g., resetting expectations when research contradicts hypotheses). Lead strategic workshops by designing and facilitating AI-assisted client workshops across Innovation, Brand, and Experience to unlock new value. These workshops must not only inspire but also create tangible commercial momentum and follow-on project opportunities. Deliver actionable foresight and synthesize complex information to provide clear, memorable implications and strategic "how to win" recommendations grounded in commercial reality. Applies category-specific knowledge (e.g., CPG, tech) to pressure-test insights for real-world viability and revenue potential. Practice Leadership & Business Impact Inspire, coach, and develop a team of insights professionals into future strategic consultants. Instill a mindset of commercial acumen and creative bravery within the team. Champion excellence and innovation by guiding project teams, setting research direction, and ensuring the highest quality of delivery across all engagements. Shape the future of the practice and contribute to our market-facing thought leadership and drive the evolution of our consultancy offerings and internal culture. Commercial & Strategic Acumen Demonstrated expertise in applying knowledge across key marketing domains: Brand Strategy, Experience Design, Innovation, and Segmentation to deliver client value.Proven track record of translating this expertise into account growth and successful business development efforts. Ability to leverage deep understanding of client-specific context, competitive landscapes, and sector dynamics to inform all strategic recommendations. Technical & Analytical Expertise Proficiency in leveraging advanced tools, including consultative AI analysis and synthesis platforms, and our proprietary canvases, to drive efficiency and uncover deeper meaning. Mastery in designing and managing engaging digital qualitative platforms, including online communities and asynchronous activities. Must be passionate about the craft of qualitative research as the foundation for creative strategy. Understanding Human Behavior Deep, applied knowledge of behavioral science principles, social influence, and cultural context to uncover the "why" behind consumer actions and provide richer, more predictive insights. Uses this understanding to fuel creative, commercially-viable solutions that bring the brand strategy to life. Skills, Knowledge & Expertise We are seeking candidates with approximately 10 years of professional experience in relevant roles. We value a strong foundation in understanding human behavior and applying structured thinking to complex problems, typically developed through a degree in a relevant field (such as Social Sciences, Psychology, or Business) or equivalent practical experience. Advanced study or a Master's degree is a plus. Strategic Vision: Ability to translate data into forward-looking business strategies. Critical Thinking & Problem-Framing: Skill to question assumptions and define the client's core business challenge. Strategic Application of Marketing Fundamentals: Demonstrated ability to apply deep knowledge across core marketing to transform research insights into actionable commercial strategies. Data Synthesis: Proficiency in integrating complex, multi-source data to find the "so what" and "what's next." Executive Storytelling: Talent for crafting compelling, boardroom-ready narratives that inspire action. Client Leadership & Trusted Advisory: Proven ability to build deep, strategic relationships with senior clients. Includes the confidence to identify and close upsell opportunities. People Leadership & Mentorship : Experience in inspiring, coaching, and developing a team of professionals. Commercial Drive: Proven ability to build deep, strategic relationships with senior clients. Includes the confidence to identify and close upsell opportunities. Methodological Expertise: Mastery in designing research that tests hypotheses and delivers business insights. Specific emphasis on qualitative excellence and the creative application of findings. Behavioral Science Application: Deep knowledge of what drives human behavior to uncover richer insights. Job Benefits You will work alongside great people to define the future of the industry, not just adapt to it. You will master the intersection of deep human empathy and cutting-edge technology. You will have the autonomy and accountability to identify opportunities, grow client revenue, and see your recommendations directly accelerate client growth.
Jun 26, 2026
Full time
Senior Director Department: Client Teams Employment Type: Permanent - Full Time Location: London Description The Senior Director is a pivotal, commercially driven leadership role, designed for a strategic partner who operates at the intersection of data, human behavior, and profitable business growth. Your primary mission is to create and deliver insight-driven strategies that shape the future of our clients' brands, while consistently meeting growth targets and identifying opportunities for upselling and expansion. You will be the definitive voice that moves beyond reporting data to activating it, crafting compelling narratives, building actionable roadmaps, and guiding C-level executives through pivotal decisions. Crucially, you possess a creative and entrepreneurial instinct, able to see where strategy meets execution to bring ideas vividly to life in the real world. Externally, you are the embodiment of consultancy, proactively developing business and growing key accounts. Internally, you are a maestro, responsible for mentoring our talent, advancing our methodologies - particularly in consultative AI and qualitative excellence - and embedding a culture of strategic excellence that translates deep consumer understanding into undeniable commercial impact. Key Responsibilities Strategic Insight Activation & Storytelling Design and select optimal methodologies (phases, methods, sample) to actively test business hypotheses (not just explore), using agile principles to ensure focus and efficiency. This role demands a high bar for qualitative demand and creative output. Uncover the deeper truth by diagnosing unstated client needs (e.g., identifying budget/political constraints beyond the brief), questioning assumptions, and pinpointing the real business challenges. Synthesize complex data and integrate findings from multiple sources (qualitative, quantitative, cultural) to identify powerful patterns, trends, and "what's next" implications. Leverage consultative AI tools not just for efficiency, but to unlock deeper, non-obvious human narratives. Craft compelling narratives by refining raw insights into boardroom-ready stories with actionable commercial recommendations. This includes a heavy focus on bringing strategy to life through creative frameworks, visual storytelling, and tangible activation plans, not just theoretical models. Use data visualization and executive-summary techniques to make insights "sticky" and memorable for client stakeholders. Build client capabilities and develop actionable toolkits, playbooks, and strategic road maps. Connects insights into long-term client goals (e.g., creates innovation roadmaps from WOW findings). Client Consulting & Commercial Growth Drive commercial outcomes against defined revenue targets by identifying, creating, and converting opportunities to grow existing and new client revenue at target margins. This includes a proactive mandate for upselling adjacent services and identifying business development white space within your portfolio. Act as a trusted advisor and manage senior client relationships, setting strategic direction, managing scope, and ensuring exceptional delivery satisfaction. Guides clients through ambiguity (e.g., resetting expectations when research contradicts hypotheses). Lead strategic workshops by designing and facilitating AI-assisted client workshops across Innovation, Brand, and Experience to unlock new value. These workshops must not only inspire but also create tangible commercial momentum and follow-on project opportunities. Deliver actionable foresight and synthesize complex information to provide clear, memorable implications and strategic "how to win" recommendations grounded in commercial reality. Applies category-specific knowledge (e.g., CPG, tech) to pressure-test insights for real-world viability and revenue potential. Practice Leadership & Business Impact Inspire, coach, and develop a team of insights professionals into future strategic consultants. Instill a mindset of commercial acumen and creative bravery within the team. Champion excellence and innovation by guiding project teams, setting research direction, and ensuring the highest quality of delivery across all engagements. Shape the future of the practice and contribute to our market-facing thought leadership and drive the evolution of our consultancy offerings and internal culture. Commercial & Strategic Acumen Demonstrated expertise in applying knowledge across key marketing domains: Brand Strategy, Experience Design, Innovation, and Segmentation to deliver client value.Proven track record of translating this expertise into account growth and successful business development efforts. Ability to leverage deep understanding of client-specific context, competitive landscapes, and sector dynamics to inform all strategic recommendations. Technical & Analytical Expertise Proficiency in leveraging advanced tools, including consultative AI analysis and synthesis platforms, and our proprietary canvases, to drive efficiency and uncover deeper meaning. Mastery in designing and managing engaging digital qualitative platforms, including online communities and asynchronous activities. Must be passionate about the craft of qualitative research as the foundation for creative strategy. Understanding Human Behavior Deep, applied knowledge of behavioral science principles, social influence, and cultural context to uncover the "why" behind consumer actions and provide richer, more predictive insights. Uses this understanding to fuel creative, commercially-viable solutions that bring the brand strategy to life. Skills, Knowledge & Expertise We are seeking candidates with approximately 10 years of professional experience in relevant roles. We value a strong foundation in understanding human behavior and applying structured thinking to complex problems, typically developed through a degree in a relevant field (such as Social Sciences, Psychology, or Business) or equivalent practical experience. Advanced study or a Master's degree is a plus. Strategic Vision: Ability to translate data into forward-looking business strategies. Critical Thinking & Problem-Framing: Skill to question assumptions and define the client's core business challenge. Strategic Application of Marketing Fundamentals: Demonstrated ability to apply deep knowledge across core marketing to transform research insights into actionable commercial strategies. Data Synthesis: Proficiency in integrating complex, multi-source data to find the "so what" and "what's next." Executive Storytelling: Talent for crafting compelling, boardroom-ready narratives that inspire action. Client Leadership & Trusted Advisory: Proven ability to build deep, strategic relationships with senior clients. Includes the confidence to identify and close upsell opportunities. People Leadership & Mentorship : Experience in inspiring, coaching, and developing a team of professionals. Commercial Drive: Proven ability to build deep, strategic relationships with senior clients. Includes the confidence to identify and close upsell opportunities. Methodological Expertise: Mastery in designing research that tests hypotheses and delivers business insights. Specific emphasis on qualitative excellence and the creative application of findings. Behavioral Science Application: Deep knowledge of what drives human behavior to uncover richer insights. Job Benefits You will work alongside great people to define the future of the industry, not just adapt to it. You will master the intersection of deep human empathy and cutting-edge technology. You will have the autonomy and accountability to identify opportunities, grow client revenue, and see your recommendations directly accelerate client growth.
Senior Director Department: Client Teams Employment Type: Permanent - Full Time Location: London Description The Senior Director is a pivotal, commercially driven leadership role, designed for a strategic partner who operates at the intersection of data, human behavior, and profitable business growth. Your primary mission is to create and deliver insight-driven strategies that shape the future of our clients' brands, while consistently meeting growth targets and identifying opportunities for upselling and expansion. You will be the definitive voice that moves beyond reporting data to activating it, crafting compelling narratives, building actionable roadmaps, and guiding C-level executives through pivotal decisions. Crucially, you possess a creative and entrepreneurial instinct, able to see where strategy meets execution to bring ideas vividly to life in the real world. Externally, you are the embodiment of consultancy, proactively developing business and growing key accounts. Internally, you are a maestro, responsible for mentoring our talent, advancing our methodologies - particularly in consultative AI and qualitative excellence - and embedding a culture of strategic excellence that translates deep consumer understanding into undeniable commercial impact. Key Responsibilities Strategic Insight Activation & Storytelling Design and select optimal methodologies (phases, methods, sample) to actively test business hypotheses (not just explore), using agile principles to ensure focus and efficiency. This role demands a high bar for qualitative demand and creative output. Uncover the deeper truth by diagnosing unstated client needs (e.g., identifying budget/political constraints beyond the brief), questioning assumptions, and pinpointing the real business challenges. Synthesize complex data and integrate findings from multiple sources (qualitative, quantitative, cultural) to identify powerful patterns, trends, and "what's next" implications. Leverage consultative AI tools not just for efficiency, but to unlock deeper, non-obvious human narratives. Craft compelling narratives by refining raw insights into boardroom-ready stories with actionable commercial recommendations. This includes a heavy focus on bringing strategy to life through creative frameworks, visual storytelling, and tangible activation plans, not just theoretical models. Use data visualization and executive-summary techniques to make insights "sticky" and memorable for client stakeholders. Build client capabilities and develop actionable toolkits, playbooks, and strategic road maps. Connect insights into long-term client goals (e.g., creates innovation roadmaps from WOW findings). Client Consulting & Commercial Growth Drive commercial outcomes against defined revenue targets by identifying, creating, and converting opportunities to grow existing and new client revenue at target margins. This includes a proactive mandate for upselling adjacent services and identifying business development white space within your portfolio. Act as a trusted advisor and manage senior client relationships, setting strategic direction, managing scope, and ensuring exceptional delivery satisfaction. Guides clients through ambiguity (e.g., resetting expectations when research contradicts hypotheses). Lead strategic workshops by designing and facilitating AI-assisted client workshops across Innovation, Brand, and Experience to unlock new value. These workshops must not only inspire but also create tangible commercial momentum and follow-on project opportunities. Deliver actionable foresight and synthesize complex information to provide clear, memorable implications and strategic "how to win" recommendations grounded in commercial reality. Applies category-specific knowledge (e.g., CPG, tech) to pressure-test insights for real-world viability and revenue potential. Practice Leadership & Business Impact Inspire, coach, and develop a team of insights professionals into future strategic consultants. Instill a mindset of commercial acumen and creative bravery within the team. Champion excellence and innovation by guiding project teams, setting research direction, and ensuring the highest quality of delivery across all engagements. Shape the future of the practice and contribute to our market-facing thought leadership and drive the evolution of our consultancy offerings and internal culture. Commercial & Strategic Acumen Demonstrated expertise in applying knowledge across key marketing domains: Brand Strategy, Experience Design, Innovation, and Segmentation to deliver client value. Proven track record of translating this expertise into account growth and successful business development efforts. Ability to leverage deep understanding of client-specific context, competitive landscapes, and sector dynamics to inform all strategic recommendations. Technical & Analytical Expertise Proficiency in leveraging advanced tools, including consultative AI analysis and synthesis platforms, and our proprietary canvases, to drive efficiency and uncover deeper meaning. Mastery in designing and managing engaging digital qualitative platforms, including online communities and asynchronous activities. Must be passionate about the craft of qualitative research as the foundation for creative strategy. Understanding Human Behavior Deep, applied knowledge of behavioral science principles, social influence, and cultural context to uncover the "why" behind consumer actions and provide richer, more predictive insights. Uses this understanding to fuel creative, commercially-viable solutions that bring the brand strategy to life. Skills, Knowledge & Expertise We are seeking candidates with approximately 10 years of professional experience in relevant roles. We value a strong foundation in understanding human behavior and applying structured thinking to complex problems, typically developed through a degree in a relevant field (such as Social Sciences, Psychology, or Business) or equivalent practical experience. Advanced study or a Master's degree is a plus. Strategic Vision: Ability to translate data into forward-looking business strategies. Critical Thinking & Problem-Framing: Skill to question assumptions and define the client's core business challenge. Strategic Application of Marketing Fundamentals: Demonstrated ability to apply deep knowledge across core marketing to transform research insights into actionable commercial strategies. Data Synthesis: Proficiency in integrating complex, multi-source data to find the "so what" and "what's next". Executive Storytelling: Talent for crafting compelling, boardroom-ready narratives that inspire action. Client Leadership & Trusted Advisory: Proven ability to build deep, strategic relationships with senior clients. Includes the confidence to identify and close upsell opportunities. People Leadership & Mentorship: Experience in inspiring, coaching, and developing a team of professionals. Commercial Drive: Proven ability to build deep, strategic relationships with senior clients. Includes the confidence to identify and close upsell opportunities. Methodological Expertise: Mastery in designing research that test hypotheses and delivers business insights. Specific emphasis on qualitative excellence and the creative application of findings. Behavioral Science Application: Deep knowledge of what drives human behavior to uncover richer insights. Job Benefits You will work alongside great people to define the future of the industry, not just adapt to it. You will master the intersection of deep human empathy and cutting-edge technology. You will have the autonomy and accountability to identify opportunities, grow client revenue, and see your recommendations directly accelerate client growth.
Jun 26, 2026
Full time
Senior Director Department: Client Teams Employment Type: Permanent - Full Time Location: London Description The Senior Director is a pivotal, commercially driven leadership role, designed for a strategic partner who operates at the intersection of data, human behavior, and profitable business growth. Your primary mission is to create and deliver insight-driven strategies that shape the future of our clients' brands, while consistently meeting growth targets and identifying opportunities for upselling and expansion. You will be the definitive voice that moves beyond reporting data to activating it, crafting compelling narratives, building actionable roadmaps, and guiding C-level executives through pivotal decisions. Crucially, you possess a creative and entrepreneurial instinct, able to see where strategy meets execution to bring ideas vividly to life in the real world. Externally, you are the embodiment of consultancy, proactively developing business and growing key accounts. Internally, you are a maestro, responsible for mentoring our talent, advancing our methodologies - particularly in consultative AI and qualitative excellence - and embedding a culture of strategic excellence that translates deep consumer understanding into undeniable commercial impact. Key Responsibilities Strategic Insight Activation & Storytelling Design and select optimal methodologies (phases, methods, sample) to actively test business hypotheses (not just explore), using agile principles to ensure focus and efficiency. This role demands a high bar for qualitative demand and creative output. Uncover the deeper truth by diagnosing unstated client needs (e.g., identifying budget/political constraints beyond the brief), questioning assumptions, and pinpointing the real business challenges. Synthesize complex data and integrate findings from multiple sources (qualitative, quantitative, cultural) to identify powerful patterns, trends, and "what's next" implications. Leverage consultative AI tools not just for efficiency, but to unlock deeper, non-obvious human narratives. Craft compelling narratives by refining raw insights into boardroom-ready stories with actionable commercial recommendations. This includes a heavy focus on bringing strategy to life through creative frameworks, visual storytelling, and tangible activation plans, not just theoretical models. Use data visualization and executive-summary techniques to make insights "sticky" and memorable for client stakeholders. Build client capabilities and develop actionable toolkits, playbooks, and strategic road maps. Connect insights into long-term client goals (e.g., creates innovation roadmaps from WOW findings). Client Consulting & Commercial Growth Drive commercial outcomes against defined revenue targets by identifying, creating, and converting opportunities to grow existing and new client revenue at target margins. This includes a proactive mandate for upselling adjacent services and identifying business development white space within your portfolio. Act as a trusted advisor and manage senior client relationships, setting strategic direction, managing scope, and ensuring exceptional delivery satisfaction. Guides clients through ambiguity (e.g., resetting expectations when research contradicts hypotheses). Lead strategic workshops by designing and facilitating AI-assisted client workshops across Innovation, Brand, and Experience to unlock new value. These workshops must not only inspire but also create tangible commercial momentum and follow-on project opportunities. Deliver actionable foresight and synthesize complex information to provide clear, memorable implications and strategic "how to win" recommendations grounded in commercial reality. Applies category-specific knowledge (e.g., CPG, tech) to pressure-test insights for real-world viability and revenue potential. Practice Leadership & Business Impact Inspire, coach, and develop a team of insights professionals into future strategic consultants. Instill a mindset of commercial acumen and creative bravery within the team. Champion excellence and innovation by guiding project teams, setting research direction, and ensuring the highest quality of delivery across all engagements. Shape the future of the practice and contribute to our market-facing thought leadership and drive the evolution of our consultancy offerings and internal culture. Commercial & Strategic Acumen Demonstrated expertise in applying knowledge across key marketing domains: Brand Strategy, Experience Design, Innovation, and Segmentation to deliver client value. Proven track record of translating this expertise into account growth and successful business development efforts. Ability to leverage deep understanding of client-specific context, competitive landscapes, and sector dynamics to inform all strategic recommendations. Technical & Analytical Expertise Proficiency in leveraging advanced tools, including consultative AI analysis and synthesis platforms, and our proprietary canvases, to drive efficiency and uncover deeper meaning. Mastery in designing and managing engaging digital qualitative platforms, including online communities and asynchronous activities. Must be passionate about the craft of qualitative research as the foundation for creative strategy. Understanding Human Behavior Deep, applied knowledge of behavioral science principles, social influence, and cultural context to uncover the "why" behind consumer actions and provide richer, more predictive insights. Uses this understanding to fuel creative, commercially-viable solutions that bring the brand strategy to life. Skills, Knowledge & Expertise We are seeking candidates with approximately 10 years of professional experience in relevant roles. We value a strong foundation in understanding human behavior and applying structured thinking to complex problems, typically developed through a degree in a relevant field (such as Social Sciences, Psychology, or Business) or equivalent practical experience. Advanced study or a Master's degree is a plus. Strategic Vision: Ability to translate data into forward-looking business strategies. Critical Thinking & Problem-Framing: Skill to question assumptions and define the client's core business challenge. Strategic Application of Marketing Fundamentals: Demonstrated ability to apply deep knowledge across core marketing to transform research insights into actionable commercial strategies. Data Synthesis: Proficiency in integrating complex, multi-source data to find the "so what" and "what's next". Executive Storytelling: Talent for crafting compelling, boardroom-ready narratives that inspire action. Client Leadership & Trusted Advisory: Proven ability to build deep, strategic relationships with senior clients. Includes the confidence to identify and close upsell opportunities. People Leadership & Mentorship: Experience in inspiring, coaching, and developing a team of professionals. Commercial Drive: Proven ability to build deep, strategic relationships with senior clients. Includes the confidence to identify and close upsell opportunities. Methodological Expertise: Mastery in designing research that test hypotheses and delivers business insights. Specific emphasis on qualitative excellence and the creative application of findings. Behavioral Science Application: Deep knowledge of what drives human behavior to uncover richer insights. Job Benefits You will work alongside great people to define the future of the industry, not just adapt to it. You will master the intersection of deep human empathy and cutting-edge technology. You will have the autonomy and accountability to identify opportunities, grow client revenue, and see your recommendations directly accelerate client growth.
We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in office presence on Tuesdays and Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Senior Consultant at iManage Means You will be responsible for providing expertise in enterprise projects and initiatives, as well as the overall delivery. This requires great consultancy skills and a deep understanding of the products to be delivered. You will be working collaboratively with clients to understand business processes & requirements, ensuring the delivery of successful, business critical solutions. As a consultant, you will own the solution implementation including the design, deployment, configuration and migration of legacy systems and data. The successful applicant will be experienced and comfortable in project delivery, acting as a trusted advisor to clients and adept at maintaining and developing client relationships. iM Responsible For Providing product expertise on consulting engagements in all stages including planning, analysis and design of cloud based solutions. Assessing customer requirements, clarifying client's system specifications, understanding their work practices and the nature of their business and formulating appropriate solution designs. Working with the technical consultancy team in building and deploying solutions in line with design specifications and best practice. Creating any client documentation required to support the successful delivery of the engagement. Delivering knowledge transfer sessions to customers and other team members. Supporting case study development and providing lessons learned feedback to the wider iManage teams. Collaborating cross functionally within iManage to provide insight from the field on our products. Understanding and responding to Client questions and concerns in relation to resolution of any business issues through the use of the technology. iM Qualified Because I Have 5+ experience in a hands on client facing consulting role within the Legal, Professional Services and/or financial services industry. Bachelor's degree in computers or related field. Experience of iManage Work or similar DMS technology. Experience in Enterprise System Deployments and relevant technical deployment/OS skills associated. Understanding of the typical functions, dynamics and objectives of large organisations working in the legal and professional services sectors. Experience in requirements analysis, template design, delivery quality control and workshop design & delivery. Confidence in project delivery, acting as a trusted advisor to clients and adept at maintaining and developing client relationships. Strong underpinning in cloud based technologies, supported by an understanding of: Networking, security, Windows technologies and solution architecture principles Application integration using standard industry interfaces. Working knowledge of Microsoft Desktop software, SQL and RDBMS technologies Excellent business analysis skills, including: Ability to lead design sessions including user group sessions with individual Practice Groups. Understand business & product usability. Influence outcomes of design sessions to align with product best practices. Bonus Points If I Have Experience in Cloud Deployments (Multi tenant enterprise deployments). Experience with Citrix/Virtual desktop implementations. Experience in formal requirements capture and design notations. Networking/ security/ infrastructure design experience. Technical experience in Scripting/ development e.g. VB Script, LUA, Python, .Net. iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching my pension contribution (up to 6%). Offering BUPA private medical insurance & a Simplyhealth cash plan to help with the everyday costs. Providing Group life cover (including life insurance, income protection and critical illness protection). Encouraging me to take time off with 25 days annual leave, bank holidays, and other life events. Caring for my mental health and well being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at:
Jun 25, 2026
Full time
We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in office presence on Tuesdays and Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work life balance. Being a Senior Consultant at iManage Means You will be responsible for providing expertise in enterprise projects and initiatives, as well as the overall delivery. This requires great consultancy skills and a deep understanding of the products to be delivered. You will be working collaboratively with clients to understand business processes & requirements, ensuring the delivery of successful, business critical solutions. As a consultant, you will own the solution implementation including the design, deployment, configuration and migration of legacy systems and data. The successful applicant will be experienced and comfortable in project delivery, acting as a trusted advisor to clients and adept at maintaining and developing client relationships. iM Responsible For Providing product expertise on consulting engagements in all stages including planning, analysis and design of cloud based solutions. Assessing customer requirements, clarifying client's system specifications, understanding their work practices and the nature of their business and formulating appropriate solution designs. Working with the technical consultancy team in building and deploying solutions in line with design specifications and best practice. Creating any client documentation required to support the successful delivery of the engagement. Delivering knowledge transfer sessions to customers and other team members. Supporting case study development and providing lessons learned feedback to the wider iManage teams. Collaborating cross functionally within iManage to provide insight from the field on our products. Understanding and responding to Client questions and concerns in relation to resolution of any business issues through the use of the technology. iM Qualified Because I Have 5+ experience in a hands on client facing consulting role within the Legal, Professional Services and/or financial services industry. Bachelor's degree in computers or related field. Experience of iManage Work or similar DMS technology. Experience in Enterprise System Deployments and relevant technical deployment/OS skills associated. Understanding of the typical functions, dynamics and objectives of large organisations working in the legal and professional services sectors. Experience in requirements analysis, template design, delivery quality control and workshop design & delivery. Confidence in project delivery, acting as a trusted advisor to clients and adept at maintaining and developing client relationships. Strong underpinning in cloud based technologies, supported by an understanding of: Networking, security, Windows technologies and solution architecture principles Application integration using standard industry interfaces. Working knowledge of Microsoft Desktop software, SQL and RDBMS technologies Excellent business analysis skills, including: Ability to lead design sessions including user group sessions with individual Practice Groups. Understand business & product usability. Influence outcomes of design sessions to align with product best practices. Bonus Points If I Have Experience in Cloud Deployments (Multi tenant enterprise deployments). Experience with Citrix/Virtual desktop implementations. Experience in formal requirements capture and design notations. Networking/ security/ infrastructure design experience. Technical experience in Scripting/ development e.g. VB Script, LUA, Python, .Net. iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it. Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching my pension contribution (up to 6%). Offering BUPA private medical insurance & a Simplyhealth cash plan to help with the everyday costs. Providing Group life cover (including life insurance, income protection and critical illness protection). Encouraging me to take time off with 25 days annual leave, bank holidays, and other life events. Caring for my mental health and well being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Learn more at:
Vacancy No 5512 Vacancy Title Principal Fire Engineer Location UK (Hybrid/Flexible) Scotland (Glasgow/Edinburgh) The Opportunity Join one of the UK s leading fire engineering consultancies and take the lead on complex, high-impact projects that shape the safety of the built environment. As a Principal Fire Engineer you will combine technical excellence with leadership driving project delivery, mentoring future talent, and influencing innovative fire safety solutions across multiple sectors. This is an opportunity to play a key role in a growing business where your expertise and ideas will have real impact. About Our Company We create safe spaces and that starts with our people. Our culture is built on collaboration, development, and shared success. With offices across the UK & Europe we are trusted by leading clients to deliver high-quality fire engineering and risk management solutions. Our values guide everything we do. They shape our culture, inform our decisions, and drive excellence across our teams. Why Join Us? With our client, your career potential is significant. Over 50% of senior management in the UK and Ireland began in junior roles and progressed into leadership positions. We provide structured support, coaching, and mentorship to help you achieve Chartered status, guided by experienced professionals including former review panel members and Chartered Engineers. You will work on high-profile and technically complex projects, collaborating with multidisciplinary teams across Fire Engineering, Facades, Structures, and Assurance & Risk Management Services. What s in It for You? Flexible and hybrid working arrangements Competitive salary package Comprehensive healthcare and cash plan (including GP, dental, and optical) Generous annual leave, including additional days over Christmas and New Year Refer-a-friend bonus scheme (up to £3,000) Regular team incentives and social events The Role As a Principal Fire Engineer, you will take a leading role in delivering complex fire engineering projects across all stages of the project lifecycle. You will manage projects, lead teams, and provide expert technical advice while contributing to business development and client relationships. You will act as both a technical authority and mentor, ensuring high-quality delivery and supporting the development of engineers within your team. Key Responsibilities Lead and manage large-scale and technically complex fire engineering projects from inception to completion Act as Project Manager, ensuring delivery on time, within budget, and to the highest quality standards Provide expert fire engineering advice throughout all project stages, including construction Lead and mentor engineers, supporting their professional development Manage team workload, financial performance, and project pipeline Build and maintain strong client and stakeholder relationships Support and contribute to business development activities Ensure compliance with relevant regulations, standards, and internal quality procedures Manage commercial aspects including budgeting, invoicing, and resource planning Stay informed on industry developments and share knowledge across the business Requirements Engineering degree (BEng, MEng, MSc or equivalent, accredited by the Engineering Council) Membership with a relevant professional body such as Institution of Fire Engineers, Chartered Association of Building Engineers, or Engineers Ireland Working towards Chartered Engineer (CEng) status or holding Interim CEng Behaviours and Soft Skills Strong leadership and role modelling capability Self-motivated and goal-oriented Professional conduct with high integrity Excellent client-facing and consultancy skills Strong written and verbal communication Effective interpersonal and team collaboration skills Desirable (Not Essential) Experience with Computational Fluid Dynamics (CFD) modelling for smoke movement This role offers the opportunity to make a meaningful impact on the built environment while developing your career within a supportive and high-performing team. SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
May 22, 2026
Full time
Vacancy No 5512 Vacancy Title Principal Fire Engineer Location UK (Hybrid/Flexible) Scotland (Glasgow/Edinburgh) The Opportunity Join one of the UK s leading fire engineering consultancies and take the lead on complex, high-impact projects that shape the safety of the built environment. As a Principal Fire Engineer you will combine technical excellence with leadership driving project delivery, mentoring future talent, and influencing innovative fire safety solutions across multiple sectors. This is an opportunity to play a key role in a growing business where your expertise and ideas will have real impact. About Our Company We create safe spaces and that starts with our people. Our culture is built on collaboration, development, and shared success. With offices across the UK & Europe we are trusted by leading clients to deliver high-quality fire engineering and risk management solutions. Our values guide everything we do. They shape our culture, inform our decisions, and drive excellence across our teams. Why Join Us? With our client, your career potential is significant. Over 50% of senior management in the UK and Ireland began in junior roles and progressed into leadership positions. We provide structured support, coaching, and mentorship to help you achieve Chartered status, guided by experienced professionals including former review panel members and Chartered Engineers. You will work on high-profile and technically complex projects, collaborating with multidisciplinary teams across Fire Engineering, Facades, Structures, and Assurance & Risk Management Services. What s in It for You? Flexible and hybrid working arrangements Competitive salary package Comprehensive healthcare and cash plan (including GP, dental, and optical) Generous annual leave, including additional days over Christmas and New Year Refer-a-friend bonus scheme (up to £3,000) Regular team incentives and social events The Role As a Principal Fire Engineer, you will take a leading role in delivering complex fire engineering projects across all stages of the project lifecycle. You will manage projects, lead teams, and provide expert technical advice while contributing to business development and client relationships. You will act as both a technical authority and mentor, ensuring high-quality delivery and supporting the development of engineers within your team. Key Responsibilities Lead and manage large-scale and technically complex fire engineering projects from inception to completion Act as Project Manager, ensuring delivery on time, within budget, and to the highest quality standards Provide expert fire engineering advice throughout all project stages, including construction Lead and mentor engineers, supporting their professional development Manage team workload, financial performance, and project pipeline Build and maintain strong client and stakeholder relationships Support and contribute to business development activities Ensure compliance with relevant regulations, standards, and internal quality procedures Manage commercial aspects including budgeting, invoicing, and resource planning Stay informed on industry developments and share knowledge across the business Requirements Engineering degree (BEng, MEng, MSc or equivalent, accredited by the Engineering Council) Membership with a relevant professional body such as Institution of Fire Engineers, Chartered Association of Building Engineers, or Engineers Ireland Working towards Chartered Engineer (CEng) status or holding Interim CEng Behaviours and Soft Skills Strong leadership and role modelling capability Self-motivated and goal-oriented Professional conduct with high integrity Excellent client-facing and consultancy skills Strong written and verbal communication Effective interpersonal and team collaboration skills Desirable (Not Essential) Experience with Computational Fluid Dynamics (CFD) modelling for smoke movement This role offers the opportunity to make a meaningful impact on the built environment while developing your career within a supportive and high-performing team. SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Vacancy No 5512 Vacancy Title Principal Fire Engineer Location UK (Hybrid/Flexible) Scotland (Glasgow/Edinburgh) The Opportunity Join one of the UK s leading fire engineering consultancies and take the lead on complex, high-impact projects that shape the safety of the built environment. As a Principal Fire Engineer you will combine technical excellence with leadership driving project delivery, mentoring future talent, and influencing innovative fire safety solutions across multiple sectors. This is an opportunity to play a key role in a growing business where your expertise and ideas will have real impact. About Our Company We create safe spaces and that starts with our people. Our culture is built on collaboration, development, and shared success. With offices across the UK & Europe we are trusted by leading clients to deliver high-quality fire engineering and risk management solutions. Our values guide everything we do. They shape our culture, inform our decisions, and drive excellence across our teams. Why Join Us? With our client, your career potential is significant. Over 50% of senior management in the UK and Ireland began in junior roles and progressed into leadership positions. We provide structured support, coaching, and mentorship to help you achieve Chartered status, guided by experienced professionals including former review panel members and Chartered Engineers. You will work on high-profile and technically complex projects, collaborating with multidisciplinary teams across Fire Engineering, Facades, Structures, and Assurance & Risk Management Services. What s in It for You? Flexible and hybrid working arrangements Competitive salary package Comprehensive healthcare and cash plan (including GP, dental, and optical) Generous annual leave, including additional days over Christmas and New Year Refer-a-friend bonus scheme (up to £3,000) Regular team incentives and social events The Role As a Principal Fire Engineer, you will take a leading role in delivering complex fire engineering projects across all stages of the project lifecycle. You will manage projects, lead teams, and provide expert technical advice while contributing to business development and client relationships. You will act as both a technical authority and mentor, ensuring high-quality delivery and supporting the development of engineers within your team. Key Responsibilities Lead and manage large-scale and technically complex fire engineering projects from inception to completion Act as Project Manager, ensuring delivery on time, within budget, and to the highest quality standards Provide expert fire engineering advice throughout all project stages, including construction Lead and mentor engineers, supporting their professional development Manage team workload, financial performance, and project pipeline Build and maintain strong client and stakeholder relationships Support and contribute to business development activities Ensure compliance with relevant regulations, standards, and internal quality procedures Manage commercial aspects including budgeting, invoicing, and resource planning Stay informed on industry developments and share knowledge across the business Requirements Engineering degree (BEng, MEng, MSc or equivalent, accredited by the Engineering Council) Membership with a relevant professional body such as Institution of Fire Engineers, Chartered Association of Building Engineers, or Engineers Ireland Working towards Chartered Engineer (CEng) status or holding Interim CEng Behaviours and Soft Skills Strong leadership and role modelling capability Self-motivated and goal-oriented Professional conduct with high integrity Excellent client-facing and consultancy skills Strong written and verbal communication Effective interpersonal and team collaboration skills Desirable (Not Essential) Experience with Computational Fluid Dynamics (CFD) modelling for smoke movement This role offers the opportunity to make a meaningful impact on the built environment while developing your career within a supportive and high-performing team. 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Apr 30, 2026
Full time
Vacancy No 5512 Vacancy Title Principal Fire Engineer Location UK (Hybrid/Flexible) Scotland (Glasgow/Edinburgh) The Opportunity Join one of the UK s leading fire engineering consultancies and take the lead on complex, high-impact projects that shape the safety of the built environment. As a Principal Fire Engineer you will combine technical excellence with leadership driving project delivery, mentoring future talent, and influencing innovative fire safety solutions across multiple sectors. This is an opportunity to play a key role in a growing business where your expertise and ideas will have real impact. About Our Company We create safe spaces and that starts with our people. Our culture is built on collaboration, development, and shared success. With offices across the UK & Europe we are trusted by leading clients to deliver high-quality fire engineering and risk management solutions. Our values guide everything we do. They shape our culture, inform our decisions, and drive excellence across our teams. Why Join Us? With our client, your career potential is significant. Over 50% of senior management in the UK and Ireland began in junior roles and progressed into leadership positions. We provide structured support, coaching, and mentorship to help you achieve Chartered status, guided by experienced professionals including former review panel members and Chartered Engineers. You will work on high-profile and technically complex projects, collaborating with multidisciplinary teams across Fire Engineering, Facades, Structures, and Assurance & Risk Management Services. What s in It for You? Flexible and hybrid working arrangements Competitive salary package Comprehensive healthcare and cash plan (including GP, dental, and optical) Generous annual leave, including additional days over Christmas and New Year Refer-a-friend bonus scheme (up to £3,000) Regular team incentives and social events The Role As a Principal Fire Engineer, you will take a leading role in delivering complex fire engineering projects across all stages of the project lifecycle. You will manage projects, lead teams, and provide expert technical advice while contributing to business development and client relationships. You will act as both a technical authority and mentor, ensuring high-quality delivery and supporting the development of engineers within your team. Key Responsibilities Lead and manage large-scale and technically complex fire engineering projects from inception to completion Act as Project Manager, ensuring delivery on time, within budget, and to the highest quality standards Provide expert fire engineering advice throughout all project stages, including construction Lead and mentor engineers, supporting their professional development Manage team workload, financial performance, and project pipeline Build and maintain strong client and stakeholder relationships Support and contribute to business development activities Ensure compliance with relevant regulations, standards, and internal quality procedures Manage commercial aspects including budgeting, invoicing, and resource planning Stay informed on industry developments and share knowledge across the business Requirements Engineering degree (BEng, MEng, MSc or equivalent, accredited by the Engineering Council) Membership with a relevant professional body such as Institution of Fire Engineers, Chartered Association of Building Engineers, or Engineers Ireland Working towards Chartered Engineer (CEng) status or holding Interim CEng Behaviours and Soft Skills Strong leadership and role modelling capability Self-motivated and goal-oriented Professional conduct with high integrity Excellent client-facing and consultancy skills Strong written and verbal communication Effective interpersonal and team collaboration skills Desirable (Not Essential) Experience with Computational Fluid Dynamics (CFD) modelling for smoke movement This role offers the opportunity to make a meaningful impact on the built environment while developing your career within a supportive and high-performing team. SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
