Morson has a great opportunity for an experienced Power Platform/D365 consultant to play a key leading role within my Leading Public Sector Client. Experience of working within Regulatory organisations would be highly desirable. Please see key experience below: Strong experience designing, building, and supporting Power Platform solutions, with a focus on Dynamics 365 CRM and model-driven apps click apply for full job details
Aug 27, 2026
Full time
Morson has a great opportunity for an experienced Power Platform/D365 consultant to play a key leading role within my Leading Public Sector Client. Experience of working within Regulatory organisations would be highly desirable. Please see key experience below: Strong experience designing, building, and supporting Power Platform solutions, with a focus on Dynamics 365 CRM and model-driven apps click apply for full job details
James Fisher and Sons plc
Inverurie, Aberdeenshire
About the Role Bid Lead Permanent position - Hybrid working, 3 days a week in the office Oldmeldrum, Aberdeenshire (Approx. 20 mins from Aberdeen centre) The Role: Reporting to the Bid Manager, the Bid Lead is responsible for managing the accurate and timely preparation, coordination and submission of small to medium-size bid documents to support business development and contract awards. This is a fast-paced role that requires strong communication and coordination skills, with regular interaction across all levels within internal teams as well as external suppliers and clients. Key Duties and responsibilities: Lead the bid process for assigned bids from initial enquiry through to submission, ensuring the timely delivery of high quality and accurate bid documentation within full compliance of customer instructions and in accordance with approval processes. Liaise with, and coordinate input from internal stakeholders including sales, technical, operations, finance, HSE, legal and tax teams for bid submissions. Support management of client queries and post-bid activities including clarifications, feedback, attending client meetings if required and contract handovers. Monitor bid opportunities and distribute relevant information to stakeholders, maintaining bid trackers, logs, and reporting tools. Maintain accurate and up-to date records in Salesforce (CRM), ERP tools and submission via client portals or email, ensuring correct upload and document integrity. Contribute to continuous improvement of bid processes, tools and templates, supporting efficiency, quality, and consistency of output What we're looking for: Strong organisational and time management skills with the ability to manage multiple deadlines. Proactive and able to work independently with limited supervision. Excellent written and verbal communication skills with strong attention to detail, accuracy and compliance. Key skills, knowledge and experience: Previous experience in a tender, bid, or proposals coordination role with multiple concurrent bids or tenders within a cross functional team. Experience using tender portals and document management systems. Proficient in Microsoft Office packages, particularly Word and Excel. Ideally you will have the following also: Degree or HNC qualified in either a Business or an Engineering related subject. Experience in either Marine, Renewables, Oil & Gas or other energy related industries. Experience with CRM package (Salesforce, Dynamics etc.). A flexible approach to working is needed as occasional travel may be required. Why join us? Competitive benefits tailored to the division. Opportunities for career growth and visibility across the organisation. A supportive, inclusive culture that values your ideas and contributions. Work that truly makes a difference in safety, innovation, and global capability. About Us: James Fisher is a global engineering services company with over 50 years of experience delivering complex offshore energy projects in some of the world's most challenging environments. We operate across Energy, Defence, and Maritime Transport, leveraging cutting-edge technology and deep expertise to support the full lifecycle of our customers' assets. In the Energy Division, we provide safe, efficient solutions across oil & gas and renewables - from well support and full-field decommissioning to integrated services for offshore wind and expert subsea inspection, repair, and maintenance. Our work helps operators extend asset life, reduce downtime, and respond rapidly to operational challenges, driving the global shift toward a cleaner, more sustainable future. Visit our website at: James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications for candidates from all backgrounds. We are proud to be a Disability Confident employer and recognise that our success depends on our talented and diverse workforce.
Aug 26, 2026
Full time
About the Role Bid Lead Permanent position - Hybrid working, 3 days a week in the office Oldmeldrum, Aberdeenshire (Approx. 20 mins from Aberdeen centre) The Role: Reporting to the Bid Manager, the Bid Lead is responsible for managing the accurate and timely preparation, coordination and submission of small to medium-size bid documents to support business development and contract awards. This is a fast-paced role that requires strong communication and coordination skills, with regular interaction across all levels within internal teams as well as external suppliers and clients. Key Duties and responsibilities: Lead the bid process for assigned bids from initial enquiry through to submission, ensuring the timely delivery of high quality and accurate bid documentation within full compliance of customer instructions and in accordance with approval processes. Liaise with, and coordinate input from internal stakeholders including sales, technical, operations, finance, HSE, legal and tax teams for bid submissions. Support management of client queries and post-bid activities including clarifications, feedback, attending client meetings if required and contract handovers. Monitor bid opportunities and distribute relevant information to stakeholders, maintaining bid trackers, logs, and reporting tools. Maintain accurate and up-to date records in Salesforce (CRM), ERP tools and submission via client portals or email, ensuring correct upload and document integrity. Contribute to continuous improvement of bid processes, tools and templates, supporting efficiency, quality, and consistency of output What we're looking for: Strong organisational and time management skills with the ability to manage multiple deadlines. Proactive and able to work independently with limited supervision. Excellent written and verbal communication skills with strong attention to detail, accuracy and compliance. Key skills, knowledge and experience: Previous experience in a tender, bid, or proposals coordination role with multiple concurrent bids or tenders within a cross functional team. Experience using tender portals and document management systems. Proficient in Microsoft Office packages, particularly Word and Excel. Ideally you will have the following also: Degree or HNC qualified in either a Business or an Engineering related subject. Experience in either Marine, Renewables, Oil & Gas or other energy related industries. Experience with CRM package (Salesforce, Dynamics etc.). A flexible approach to working is needed as occasional travel may be required. Why join us? Competitive benefits tailored to the division. Opportunities for career growth and visibility across the organisation. A supportive, inclusive culture that values your ideas and contributions. Work that truly makes a difference in safety, innovation, and global capability. About Us: James Fisher is a global engineering services company with over 50 years of experience delivering complex offshore energy projects in some of the world's most challenging environments. We operate across Energy, Defence, and Maritime Transport, leveraging cutting-edge technology and deep expertise to support the full lifecycle of our customers' assets. In the Energy Division, we provide safe, efficient solutions across oil & gas and renewables - from well support and full-field decommissioning to integrated services for offshore wind and expert subsea inspection, repair, and maintenance. Our work helps operators extend asset life, reduce downtime, and respond rapidly to operational challenges, driving the global shift toward a cleaner, more sustainable future. Visit our website at: James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications for candidates from all backgrounds. We are proud to be a Disability Confident employer and recognise that our success depends on our talented and diverse workforce.
Direct Sales & Loyalty Team leader Location: South East England, Berkshire, Sleugh Job Type: Permanent, Full-Time Salary: £36,000 per annum Benefits: Benefits package, Hybrid working, Company car Job Description The CRM & Direct Sales Team Leader is responsible for overseeing the daily operations and performance of the customer relationship management and direct sales teams. The role focuses on managing and motivating team members to achieve sales targets, enhance customer engagement, and deliver excellent service through effective use of CRM systems and direct sales strategies. The position requires close collaboration with other departments to ensure alignment with business objectives and continuous improvement of sales processes. Key Responsibilities Lead, supervise and develop the CRM and direct sales teams to meet and exceed sales targets and key performance indicators. Plan and implement sales campaigns and customer engagement initiatives using CRM tools to maximise revenue and customer retention. Monitor team performance, analyse sales data and customer feedback to identify trends, opportunities, and areas for improvement. Provide coaching, training and support to team members to enhance skills and deliver consistent, high-quality customer interactions. Collaborate with marketing, product and customer service teams to ensure integrated sales and customer management strategies. Manage the recruitment, onboarding and performance appraisals of team members within the CRM and direct sales functions. Ensure compliance with company policies, data protection regulations and relevant industry standards in all sales activities. Prepare regular reports and presentations for senior management on sales performance, customer insights and team development. Drive continuous process improvement and adoption of best practises within the CRM and direct sales teams. Manage budgets related to team activities, resources and tools effectively. Required Qualifications Proven experience in leading teams, preferably within CRM and direct sales environments. Strong understanding of customer relationship management systems and sales software. Excellent communication and interpersonal skills. Demonstrable ability to motivate and develop team members. Proficiency in analysing sales data and generating actionable insights. Sound knowledge of sales techniques, customer engagement strategies and market dynamics. Competent in Microsoft Office applications, including Excel and PowerPoint. Strong organisational and time management skills. Education A relevant qualification in Business, Sales, Marketing or a related discipline is preferred. Demonstrable commitment to continuous professional development. Experience At least three years experience in a sales leadership role, managing teams in a CRM and direct sales context. Experience of working within a fast-paced sales environment with clear targets and deadlines. Proven track record of achieving or exceeding sales objectives. Knowledge and Skills In-depth knowledge of CRM platforms and direct sales methodologies. Strong leadership skills with the ability to inspire and influence others. Excellent analytical skills to interpret sales data and customer behaviour. Effective problem-solving and decision-making abilities. Good negotiation and conflict resolution skills. Ability to manage multiple priorities and work under pressure. Attention to detail with a focus on delivering quality outcomes. Preferred Qualifications Formal sales management or leadership certification. Experience in the sales sector relevant to the organisation s products or services. Familiarity with data protection legislation and compliance requirements. Working Conditions Based in South East England with primary working location in Berkshire, Sleugh. Hybrid working arrangement combining office and remote work. Full-time hours, typically Monday to Friday. Occasional requirement to work extended hours to meet deadlines or attend events.
Aug 26, 2026
Full time
Direct Sales & Loyalty Team leader Location: South East England, Berkshire, Sleugh Job Type: Permanent, Full-Time Salary: £36,000 per annum Benefits: Benefits package, Hybrid working, Company car Job Description The CRM & Direct Sales Team Leader is responsible for overseeing the daily operations and performance of the customer relationship management and direct sales teams. The role focuses on managing and motivating team members to achieve sales targets, enhance customer engagement, and deliver excellent service through effective use of CRM systems and direct sales strategies. The position requires close collaboration with other departments to ensure alignment with business objectives and continuous improvement of sales processes. Key Responsibilities Lead, supervise and develop the CRM and direct sales teams to meet and exceed sales targets and key performance indicators. Plan and implement sales campaigns and customer engagement initiatives using CRM tools to maximise revenue and customer retention. Monitor team performance, analyse sales data and customer feedback to identify trends, opportunities, and areas for improvement. Provide coaching, training and support to team members to enhance skills and deliver consistent, high-quality customer interactions. Collaborate with marketing, product and customer service teams to ensure integrated sales and customer management strategies. Manage the recruitment, onboarding and performance appraisals of team members within the CRM and direct sales functions. Ensure compliance with company policies, data protection regulations and relevant industry standards in all sales activities. Prepare regular reports and presentations for senior management on sales performance, customer insights and team development. Drive continuous process improvement and adoption of best practises within the CRM and direct sales teams. Manage budgets related to team activities, resources and tools effectively. Required Qualifications Proven experience in leading teams, preferably within CRM and direct sales environments. Strong understanding of customer relationship management systems and sales software. Excellent communication and interpersonal skills. Demonstrable ability to motivate and develop team members. Proficiency in analysing sales data and generating actionable insights. Sound knowledge of sales techniques, customer engagement strategies and market dynamics. Competent in Microsoft Office applications, including Excel and PowerPoint. Strong organisational and time management skills. Education A relevant qualification in Business, Sales, Marketing or a related discipline is preferred. Demonstrable commitment to continuous professional development. Experience At least three years experience in a sales leadership role, managing teams in a CRM and direct sales context. Experience of working within a fast-paced sales environment with clear targets and deadlines. Proven track record of achieving or exceeding sales objectives. Knowledge and Skills In-depth knowledge of CRM platforms and direct sales methodologies. Strong leadership skills with the ability to inspire and influence others. Excellent analytical skills to interpret sales data and customer behaviour. Effective problem-solving and decision-making abilities. Good negotiation and conflict resolution skills. Ability to manage multiple priorities and work under pressure. Attention to detail with a focus on delivering quality outcomes. Preferred Qualifications Formal sales management or leadership certification. Experience in the sales sector relevant to the organisation s products or services. Familiarity with data protection legislation and compliance requirements. Working Conditions Based in South East England with primary working location in Berkshire, Sleugh. Hybrid working arrangement combining office and remote work. Full-time hours, typically Monday to Friday. Occasional requirement to work extended hours to meet deadlines or attend events.
Technical Support Lead Location: Windsor - 5 Days On-Site Salary: 35-45k + Benefits Type: Permanent No Sponsorship Available Role Overview: We are a fast-growing B2B lending business providing funding solutions to UK businesses. As the organisation scales, operational systems, service management, reporting, AI-enabled workflows and technology support are becoming increasingly important. This is an opportunity to become the operational owner of a core CRM and lending platform that supports sales, underwriting, operations, broker management and customer servicing. Working directly with the CTO, you will coordinate technology projects, manage application enhancements, oversee testing and releases, manage suppliers and support the rollout of next-generation AI applications. The CTO owns the technology vision, architecture, roadmap and AI transformation. You will own the successful operational delivery of the organisation's business applications. The Ideal Candidate: We're looking for an ambitious technology professional with approximately 2-4 years' commercial experience who wants to develop a career in application management, technology delivery and business systems. You will have experience supporting, improving or delivering a business-critical CRM or operational platform. Relevant backgrounds could include: Application Support Analyst CRM Application Analyst Business Systems Analyst Technology Operations Analyst Technical Project Coordinator Technical Business Analyst Junior Product Owner QA/Test Analyst You may have gained your experience within fintech, SaaS, financial services, software or technology consulting, working alongside developers, suppliers and business users. Experience with CRM or business applications such as Microsoft Dynamics, Salesforce, HubSpot, Zoho CRM, ServiceNow, (url removed), Jira, Microsoft Business Central or similar enterprise platforms would be beneficial. You won't need to be a senior developer, but you should understand software development principles and be comfortable working with APIs, SQL, JSON and modern web applications. This is not a traditional IT Support or Infrastructure Engineer position. We are looking for someone who wants to own business applications, coordinate technology delivery and become the operational lead for the application estate. Key Responsibilities: CRM & Application Management Take operational ownership of the organisation's core CRM and lending platform, including: Day-to-day platform management and support. Gathering and prioritising business requirements. Coordinating developers and third-party suppliers. Managing application enhancements and releases. Coordinating User Acceptance Testing (UAT). Maintaining application documentation. Monitoring data quality and platform performance. Supporting business users. Identifying opportunities to improve workflows, automation and efficiency. Technology Project Delivery Support the CTO with the delivery of technology projects, including: Coordinating projects from initiation through to implementation. Gathering and documenting business requirements. Producing user stories and acceptance criteria. Coordinating developers and technology suppliers. Managing project plans, timelines, risks and dependencies. Communicating progress to stakeholders. Ensuring successful implementation and adoption. Technology Service Management: Manage technology service activity across the business, including: Managing technology requests. Coordinating supplier activity. Tracking development work. Managing incidents and change requests. Monitoring service levels. Producing operational reporting. Driving continual service improvement. Technology Support: Provide first-line technology support for approximately 50 office-based employees alongside a managed IT provider. Responsibilities include: Supporting users with day-to-day technology issues. Managing Microsoft 365 accounts and access. Coordinating technology requirements for new starters. Liaising with the managed IT provider. Escalating infrastructure issues where required. Quality Assurance & UAT: Coordinate testing across business applications, including: Creating test plans. Coordinating UAT. Tracking defects. Supporting regression testing. Coordinating production releases. Ensuring solutions meet business requirements before deployment. AI & Automation: Support the CTO with the rollout of AI applications and wider technology initiatives. You will: Support AI and automation projects. Coordinate testing and operational rollout. Assist with business adoption. Identify opportunities to automate processes. Support continuous improvement of AI-enabled workflows. Skills & Experience: We're looking for someone with: 2-4 years' commercial experience within application support, business systems, software development or technology delivery. Experience supporting or managing a CRM or business-critical operational platform. Experience working alongside developers and technology suppliers. A good understanding of APIs, JSON, SQL and modern web applications. Exposure to JavaScript, TypeScript or Python. Strong communication, organisation and problem-solving skills. The ability to manage multiple priorities simultaneously. A genuine interest in software, AI, automation and emerging technologies. A degree in Computer Science, Software Engineering, Information Technology or a related discipline is preferred. Career Progression: As the organisation grows, the role has the potential to develop across application management, technology operations, systems support, development coordination, service management, reporting, automation and AI. Progression will depend on performance, technical development, business requirements and the future structure of the technology function. Benefits: Company pension scheme. Bonus scheme following successful completion of probation. Gym membership following successful completion of probation. 25 days' annual leave plus bank holidays, increasing with length of service up to 29 days. Company healthcare plan following successful completion of probation. 24/7 counselling support. Childcare salary sacrifice scheme. Parking provided. Enhanced maternity and paternity pay.
Aug 26, 2026
Full time
Technical Support Lead Location: Windsor - 5 Days On-Site Salary: 35-45k + Benefits Type: Permanent No Sponsorship Available Role Overview: We are a fast-growing B2B lending business providing funding solutions to UK businesses. As the organisation scales, operational systems, service management, reporting, AI-enabled workflows and technology support are becoming increasingly important. This is an opportunity to become the operational owner of a core CRM and lending platform that supports sales, underwriting, operations, broker management and customer servicing. Working directly with the CTO, you will coordinate technology projects, manage application enhancements, oversee testing and releases, manage suppliers and support the rollout of next-generation AI applications. The CTO owns the technology vision, architecture, roadmap and AI transformation. You will own the successful operational delivery of the organisation's business applications. The Ideal Candidate: We're looking for an ambitious technology professional with approximately 2-4 years' commercial experience who wants to develop a career in application management, technology delivery and business systems. You will have experience supporting, improving or delivering a business-critical CRM or operational platform. Relevant backgrounds could include: Application Support Analyst CRM Application Analyst Business Systems Analyst Technology Operations Analyst Technical Project Coordinator Technical Business Analyst Junior Product Owner QA/Test Analyst You may have gained your experience within fintech, SaaS, financial services, software or technology consulting, working alongside developers, suppliers and business users. Experience with CRM or business applications such as Microsoft Dynamics, Salesforce, HubSpot, Zoho CRM, ServiceNow, (url removed), Jira, Microsoft Business Central or similar enterprise platforms would be beneficial. You won't need to be a senior developer, but you should understand software development principles and be comfortable working with APIs, SQL, JSON and modern web applications. This is not a traditional IT Support or Infrastructure Engineer position. We are looking for someone who wants to own business applications, coordinate technology delivery and become the operational lead for the application estate. Key Responsibilities: CRM & Application Management Take operational ownership of the organisation's core CRM and lending platform, including: Day-to-day platform management and support. Gathering and prioritising business requirements. Coordinating developers and third-party suppliers. Managing application enhancements and releases. Coordinating User Acceptance Testing (UAT). Maintaining application documentation. Monitoring data quality and platform performance. Supporting business users. Identifying opportunities to improve workflows, automation and efficiency. Technology Project Delivery Support the CTO with the delivery of technology projects, including: Coordinating projects from initiation through to implementation. Gathering and documenting business requirements. Producing user stories and acceptance criteria. Coordinating developers and technology suppliers. Managing project plans, timelines, risks and dependencies. Communicating progress to stakeholders. Ensuring successful implementation and adoption. Technology Service Management: Manage technology service activity across the business, including: Managing technology requests. Coordinating supplier activity. Tracking development work. Managing incidents and change requests. Monitoring service levels. Producing operational reporting. Driving continual service improvement. Technology Support: Provide first-line technology support for approximately 50 office-based employees alongside a managed IT provider. Responsibilities include: Supporting users with day-to-day technology issues. Managing Microsoft 365 accounts and access. Coordinating technology requirements for new starters. Liaising with the managed IT provider. Escalating infrastructure issues where required. Quality Assurance & UAT: Coordinate testing across business applications, including: Creating test plans. Coordinating UAT. Tracking defects. Supporting regression testing. Coordinating production releases. Ensuring solutions meet business requirements before deployment. AI & Automation: Support the CTO with the rollout of AI applications and wider technology initiatives. You will: Support AI and automation projects. Coordinate testing and operational rollout. Assist with business adoption. Identify opportunities to automate processes. Support continuous improvement of AI-enabled workflows. Skills & Experience: We're looking for someone with: 2-4 years' commercial experience within application support, business systems, software development or technology delivery. Experience supporting or managing a CRM or business-critical operational platform. Experience working alongside developers and technology suppliers. A good understanding of APIs, JSON, SQL and modern web applications. Exposure to JavaScript, TypeScript or Python. Strong communication, organisation and problem-solving skills. The ability to manage multiple priorities simultaneously. A genuine interest in software, AI, automation and emerging technologies. A degree in Computer Science, Software Engineering, Information Technology or a related discipline is preferred. Career Progression: As the organisation grows, the role has the potential to develop across application management, technology operations, systems support, development coordination, service management, reporting, automation and AI. Progression will depend on performance, technical development, business requirements and the future structure of the technology function. Benefits: Company pension scheme. Bonus scheme following successful completion of probation. Gym membership following successful completion of probation. 25 days' annual leave plus bank holidays, increasing with length of service up to 29 days. Company healthcare plan following successful completion of probation. 24/7 counselling support. Childcare salary sacrifice scheme. Parking provided. Enhanced maternity and paternity pay.
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
Aug 26, 2026
Full time
Trusted Connectivity for AI-Powered Dominance. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option. About the role: Location: London, United Kingdom (Hybrid, 2-3 days per week) Key Responsibilities: Build proactive talent pipelines and sourcing strategies for priority and hard to fill roles, applying market intelligence and competitive insights to improve sourcing effectiveness. Manage end to end hiring-from intake, assessment, and structured interviews through offer acceptance-while coaching hiring teams on interviewing effectiveness and selection quality. Act as a trusted advisor to hiring leaders, influencing hiring decisions with candidate insights, labor market data, and workforce trends. Optimize recruiting workflows to improve recruiter, candidate, and hiring manager experience; maintain ATS data integrity and consistent process execution. Interpret workforce trends and advise leaders proactively on pipeline health, talent availability, and competitive dynamics to align recruiting with business demand. Strengthen candidate experience and partner with stakeholders to enhance employer brand positioning and engagement strategies. Align recruiting priorities to workforce demand and business objectives across London and European hiring needs, anticipating future talent requirements. Contribute to scalable recruiting operations, continuous improvement initiatives, and data driven hiring recommendations; mentor peers and support team capability growth through expertise and influence. Key Knowledge and Skills: Advanced sourcing: market mapping, talent pipelining, and competitive research; expert use of LinkedIn and sourcing tools. Assessment excellence: structured interviewing, rubric based evaluation, and coaching hiring teams to improve selection quality. Stakeholder partnership: trusted advisor to senior hiring leaders; confident influencing decisions with data and market insights. Process optimization: full cycle recruiting with workflow improvements that elevate recruiter, candidate, and hiring manager experience. Data & insights: apply recruiting analytics and labor market intelligence to recommendations; interpret workforce trends to guide leaders. Candidate & employer experience: strengthen employer brand positioning, engagement strategies, and consistent candidate communications. Business alignment: align recruiting priorities to business objectives; anticipate future needs and advise proactively. Leadership contribution: mentor others and lead initiatives through expertise and influence (without direct people management). Experience with Workday ATS preferred. Key Education Requirements: Bachelor's degree (or equivalent experience) in Human Resources, Business, or a related field. 6-10+ years of progressive, full lifecycle recruiting experience, ideally within technology, cybersecurity, defense, or regulated environments. Proficiency with ATS/CRM platforms and recruiting analytics tools; strong familiarity with UK/EU hiring practices and compliance. Relevant certifications (e.g., CIPD, AIRS, Social Talent) are beneficial. Success Indicators: Pipeline health and time to fill for priority roles meet or exceed targets; improved offer acceptance and quality of hire outcomes. Positive candidate experience and hiring manager satisfaction; strengthened employer brand engagement. Data driven, proactive workforce insights influence hiring plans and reduce talent risk across London/EU markets. A reasonable estimate of the base salary range for this role is: £69,900.00-97,700.00 GBP The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to base salary and either bonus or commission, Everfox offers a generous benefits package including competitive annual leave, pension match, PMI, dental, health cash plan, income protection, in a hybrid work environment. competitive annual leave pension match PMI dental health cash plan income protection Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to . Applicants must have the right to work in the location to which you have applied. Everfox delivers trusted connectivity to protect the world's most critical environments and safeguard the sensitive data powering decision advantage. Built for mission-critical operations, Everfox protects what matters most by securing how data moves, how users access it, and how threats are neutralized across every domain. We enable mission speed and secure collaboration across networks, domains, and allies, while ensuring the data powering AI and advanced analytics remains trusted and protected. We don't just defend systems; we deliver decision dominance. Our Purpose. Protect what matters most by enabling organizations to operate security in the most complex and high-risk digital environments. Our Vision. To be the most trusted authority in high-assurance cybersecurity, enabling secure collaboration across every domain. Our Belief. Security should never limit mission success - it should enable it. Our Promise. We deliver absolute confidence in environments where failure is not an option.
Overview The new Office Supervisor, for Blandford Forum, must be passionate and have the energy and commitment to support the Retail Sales and Operations Manager to create an exemplar of outstanding performance in customer service and sales. As Office Supervisor you'll supervise the office based team to deliver exceptional service to our customers via phone and and email. Customer service and empathy for the needs of our predominately elderly customers is at the heart of what we do and you'll need to be part of living those values. The WFF network is actively supported with national marketing, including television, national press and direct mail marketing campaigns. You can also tap into our support from our Wiltshire Head Office. £14.94 per hour + bonus + benefits 37.5 days per week, working 5 out of 6 days. Who we are Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities Supervise the office based teams to ensure all office tasks are completed accurately and on time. Engage with the team and ensure all targets are being met. Monitor performance, Coach and support team members where required. Maintain dialogue with the Depot Operations Manager to ensure you are all working towards the company strategy and maximising all opportunities. Ensure Dynamics CRM is being used productively to grow the customer base. Manage the office team's rotas and holidays and arrange cover where needed. Liaise with the Retail operations manager and Depot Operations Manager to highlight concerns or success. Additionally, to support the office team to: Improve KPI performance e.g. New customer acquisition Prospect conversion Customer retention Sales and Growth Maximise the potential of our CRM (Customer Relationship Management) system. Inbound / outbound calls Marketing letters Team training Create an exemplar with pace & urgency: Exemplary customer service Local marketing best practice High operational standards, including Health & Safety and Audit Compliance Ensure execution is outstanding Professional standards Manage internal and external communication with apetito and franchisees. Qualifications/Personal Qualities Essential: Good Leadership potential, with the ability to supervise and motivate your team Experience of people engagement / leading a team of up to 5 people. Passion, energy, and commitment Ambition to succeed Empathy to deal with our customers Ability to effectively promote WFF Willingness to be 'hands on' and support the team in carrying out their roles e.g. tele-sales and field marketing. Networking skills - ability to work well with colleagues and franchisees GCSE English and Maths - Good understanding of written & oral English Desirable: Experience of the elderly market - an empathy for our customers Retail, care or franchising experience Personal Qualities: Essential: Leading and Supervising Working with people Demonstrates an interest in and understanding of others Adapts to the team and builds team spirit Persuading and Influencing Makes a strong personal impression on others Gains clear agreement and commitment from others by persuading, convincing and negotiating Relating and Networking Establishes good relationships with customers and staff. Delivering results and meeting customer expectations Focuses on customer needs and satisfaction Sets high standards for quality and quantity This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimumrequirements set out under the UK Immigration Rules. Company Benefits Competitive salary - accredited Living Wage employer 33 days holiday per year, including bank holidays (which are considered a normal working day) Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Aug 26, 2026
Full time
Overview The new Office Supervisor, for Blandford Forum, must be passionate and have the energy and commitment to support the Retail Sales and Operations Manager to create an exemplar of outstanding performance in customer service and sales. As Office Supervisor you'll supervise the office based team to deliver exceptional service to our customers via phone and and email. Customer service and empathy for the needs of our predominately elderly customers is at the heart of what we do and you'll need to be part of living those values. The WFF network is actively supported with national marketing, including television, national press and direct mail marketing campaigns. You can also tap into our support from our Wiltshire Head Office. £14.94 per hour + bonus + benefits 37.5 days per week, working 5 out of 6 days. Who we are Wiltshire Farm Foods, part of the apetito group, is the UK's largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals. We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service. Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs. This is all whilst being an ethical and sustainable organisation that believes in doing the right thing. Responsibilities Supervise the office based teams to ensure all office tasks are completed accurately and on time. Engage with the team and ensure all targets are being met. Monitor performance, Coach and support team members where required. Maintain dialogue with the Depot Operations Manager to ensure you are all working towards the company strategy and maximising all opportunities. Ensure Dynamics CRM is being used productively to grow the customer base. Manage the office team's rotas and holidays and arrange cover where needed. Liaise with the Retail operations manager and Depot Operations Manager to highlight concerns or success. Additionally, to support the office team to: Improve KPI performance e.g. New customer acquisition Prospect conversion Customer retention Sales and Growth Maximise the potential of our CRM (Customer Relationship Management) system. Inbound / outbound calls Marketing letters Team training Create an exemplar with pace & urgency: Exemplary customer service Local marketing best practice High operational standards, including Health & Safety and Audit Compliance Ensure execution is outstanding Professional standards Manage internal and external communication with apetito and franchisees. Qualifications/Personal Qualities Essential: Good Leadership potential, with the ability to supervise and motivate your team Experience of people engagement / leading a team of up to 5 people. Passion, energy, and commitment Ambition to succeed Empathy to deal with our customers Ability to effectively promote WFF Willingness to be 'hands on' and support the team in carrying out their roles e.g. tele-sales and field marketing. Networking skills - ability to work well with colleagues and franchisees GCSE English and Maths - Good understanding of written & oral English Desirable: Experience of the elderly market - an empathy for our customers Retail, care or franchising experience Personal Qualities: Essential: Leading and Supervising Working with people Demonstrates an interest in and understanding of others Adapts to the team and builds team spirit Persuading and Influencing Makes a strong personal impression on others Gains clear agreement and commitment from others by persuading, convincing and negotiating Relating and Networking Establishes good relationships with customers and staff. Delivering results and meeting customer expectations Focuses on customer needs and satisfaction Sets high standards for quality and quantity This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimumrequirements set out under the UK Immigration Rules. Company Benefits Competitive salary - accredited Living Wage employer 33 days holiday per year, including bank holidays (which are considered a normal working day) Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well-being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.
Wiltshire Farm Foods, part of the apetito group, is seeking an Office Supervisor in Blandford Forum to lead the office team, deliver outstanding customer service by phone and email, and support the Retail Sales and Operations Manager in achieving exceptional performance. You will be central to maintaining high service levels for our elderly customers, using Dynamics CRM to grow our customer base and coordinating with depot leadership to execute the company strategy.
Aug 26, 2026
Full time
Wiltshire Farm Foods, part of the apetito group, is seeking an Office Supervisor in Blandford Forum to lead the office team, deliver outstanding customer service by phone and email, and support the Retail Sales and Operations Manager in achieving exceptional performance. You will be central to maintaining high service levels for our elderly customers, using Dynamics CRM to grow our customer base and coordinating with depot leadership to execute the company strategy.
Converge Technology Solutions UK
Stafford, Staffordshire
Posted Wednesday 19 August 2026 at 00:00 Expires Friday 4 September 2026 at 23:59 Converge Technology Solutions UK: A Commitment to Inclusivity, Innovation, and Sustainability Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility. Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities. Inclusivity and Support We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles. Nurturing Diversity Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive. Sustainable Practices Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values. Converge is looking for an experienced, driven, and people-focused Head of Partnerships to lead and develop our Partnerships team. This is an exciting opportunity for a motivational sales leader who is passionate about coaching high-performing teams, building strong customer relationships, and delivering sustainable business growth. About the Role As Partner Manager, you'll play a key role in supporting the recruitment, onboarding, development, and day-to-day management of the Partnerships team. You'll work closely with senior leadership to drive sales performance, create new business opportunities, and ensure the team consistently exceeds targets aligned to the company's strategic objectives. You'll be responsible for developing talent, improving sales performance, maintaining a healthy sales pipeline, and creating an environment where individuals and teams can thrive. What You'll Be Doing Lead, motivate, and develop a high-performing Partnerships team. Support recruitment, onboarding, training, and ongoing development activities. Deliver revenue and profitability targets across the Sales function. Coach and mentor team members to maximise sales performance and capability. Conduct one-to-one reviews and support employee development plans. Monitor team and individual pipeline health to drive consistent business growth. Analyse sales data to identify trends, opportunities, and areas for improvement. Develop and maintain strong customer relationships and expand customer engagement. Support Partner Managers in increasing conversion rates and revenue generation. Ensure accurate CRM management and sales forecasting. Monitor team activity levels and sales KPIs to drive performance. Review customer spending patterns to identify growth opportunities. Produce and present regular sales and performance reports. Work alongside senior leaders to develop and implement effective sales strategies. Ensure compliance with company policies, management systems, and health and safety procedures. Support Converge's sustainability and corporate social responsibility objectives. Undertake additional projects and responsibilities as required. What You Bring We're looking for a commercially focused leader who combines strong sales expertise with a passion for developing people. You'll bring: Proven experience leading and developing successful sales teams. Strong coaching, mentoring, and performance management skills. Excellent communication, influencing, and relationship-building abilities. Strong commercial awareness and a results-driven mindset. Confidence analysing sales performance data and identifying growth opportunities. Excellent organisational and prioritisation skills. The ability to work effectively under pressure and manage multiple priorities. Strong customer focus and a commitment to delivering exceptional service. A proactive and continuous improvement mindset. Qualifications & Desirable Skills GCSE English or equivalent. GCSE Mathematics or equivalent. Proven sales experience with a strong track record of achieving financial targets. Experience using CRM systems. Strong working knowledge of Microsoft Office applications. Experience managing competing priorities in a fast-paced environment. Knowledge of UK geographical territories and customer markets. NVQ in Business & Communication, Telesales, Customer Service, or a related discipline. Degree-level education. Experience managing remote teams. Experience using Microsoft Dynamics. Strong data analysis and reporting skills. Business-to-business sales experience. Who You Are You're an inspiring and accountable leader who enjoys helping others succeed. You have a passion for sales, developing talent, and delivering exceptional results through your team. You demonstrate a growth mindset, make data-driven decisions, and build collaborative relationships across the business. Most importantly, you're committed to Converge's values of Empowering Our People, Sustainability & Community at Heart, Customer-Centric Excellence, and Partnerships Built on Trust. We reserve the right to close this advert early if we are in receipt of sufficient applications for this position. This document contains content generated with the assistance of AI. All outputs have been reviewed and validated by the author. No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.
Aug 26, 2026
Full time
Posted Wednesday 19 August 2026 at 00:00 Expires Friday 4 September 2026 at 23:59 Converge Technology Solutions UK: A Commitment to Inclusivity, Innovation, and Sustainability Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility. Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities. Inclusivity and Support We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles. Nurturing Diversity Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive. Sustainable Practices Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values. Converge is looking for an experienced, driven, and people-focused Head of Partnerships to lead and develop our Partnerships team. This is an exciting opportunity for a motivational sales leader who is passionate about coaching high-performing teams, building strong customer relationships, and delivering sustainable business growth. About the Role As Partner Manager, you'll play a key role in supporting the recruitment, onboarding, development, and day-to-day management of the Partnerships team. You'll work closely with senior leadership to drive sales performance, create new business opportunities, and ensure the team consistently exceeds targets aligned to the company's strategic objectives. You'll be responsible for developing talent, improving sales performance, maintaining a healthy sales pipeline, and creating an environment where individuals and teams can thrive. What You'll Be Doing Lead, motivate, and develop a high-performing Partnerships team. Support recruitment, onboarding, training, and ongoing development activities. Deliver revenue and profitability targets across the Sales function. Coach and mentor team members to maximise sales performance and capability. Conduct one-to-one reviews and support employee development plans. Monitor team and individual pipeline health to drive consistent business growth. Analyse sales data to identify trends, opportunities, and areas for improvement. Develop and maintain strong customer relationships and expand customer engagement. Support Partner Managers in increasing conversion rates and revenue generation. Ensure accurate CRM management and sales forecasting. Monitor team activity levels and sales KPIs to drive performance. Review customer spending patterns to identify growth opportunities. Produce and present regular sales and performance reports. Work alongside senior leaders to develop and implement effective sales strategies. Ensure compliance with company policies, management systems, and health and safety procedures. Support Converge's sustainability and corporate social responsibility objectives. Undertake additional projects and responsibilities as required. What You Bring We're looking for a commercially focused leader who combines strong sales expertise with a passion for developing people. You'll bring: Proven experience leading and developing successful sales teams. Strong coaching, mentoring, and performance management skills. Excellent communication, influencing, and relationship-building abilities. Strong commercial awareness and a results-driven mindset. Confidence analysing sales performance data and identifying growth opportunities. Excellent organisational and prioritisation skills. The ability to work effectively under pressure and manage multiple priorities. Strong customer focus and a commitment to delivering exceptional service. A proactive and continuous improvement mindset. Qualifications & Desirable Skills GCSE English or equivalent. GCSE Mathematics or equivalent. Proven sales experience with a strong track record of achieving financial targets. Experience using CRM systems. Strong working knowledge of Microsoft Office applications. Experience managing competing priorities in a fast-paced environment. Knowledge of UK geographical territories and customer markets. NVQ in Business & Communication, Telesales, Customer Service, or a related discipline. Degree-level education. Experience managing remote teams. Experience using Microsoft Dynamics. Strong data analysis and reporting skills. Business-to-business sales experience. Who You Are You're an inspiring and accountable leader who enjoys helping others succeed. You have a passion for sales, developing talent, and delivering exceptional results through your team. You demonstrate a growth mindset, make data-driven decisions, and build collaborative relationships across the business. Most importantly, you're committed to Converge's values of Empowering Our People, Sustainability & Community at Heart, Customer-Centric Excellence, and Partnerships Built on Trust. We reserve the right to close this advert early if we are in receipt of sufficient applications for this position. This document contains content generated with the assistance of AI. All outputs have been reviewed and validated by the author. No terminology in the advert you have seen is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs, sex or sexual orientation, and we will gladly accept applications from all sections of the community. We have an equality, diversity, and inclusion policy that support this approach.
Lead the marketing engine behind some of the world's most iconic mobile games. We're looking for a Head of Performance Marketing to join Supercell - someone who combines strategic capability and clarity, technical depth, and people-first leadership. You'll lead our Performance Marketing function, including world class Performance Marketing teams, ASO, and CRM, driving growth for some of the world's most iconic mobile games while enabling a talented team to do their best work. You'll be deeply embedded in the business by balancing creative ambition with operational excellence, and turning data, technology, and insight into growth. You will lead a talented team responsible for driving user acquisition and cross media operations across Supercell's live and future games. Our Performance Marketing team operates both centrally and embedded within game teams - you'll need to set direction and enable success across both models, building the systems and culture that empower the team wherever they sit. This is a role for someone who leads with clarity and empathy, sees the bigger picture without losing sight of impact, and navigates complex organizations with diplomacy and confidence. You'll partner closely with leaders and teams across Game teams, Marketing, Data & Analytics, Finance, and Creative Production to ensure our media strategies drive long term growth and business impact. We pride ourselves on the level of thoughtfulness, quality, and focus put into every aspect of our work. Be it the games themselves or how we communicate them to our players, we are passionate about not compromising on quality ever and choosing a long term approach to make Supercell a truly global games company that will last for many decades to come. Let us know if you are who we are looking for! What You'll Be Doing Shape the strategic vision and direction for Supercell's Performance Marketing function, ensuring alignment with company and game level business goals. Drive cross functional alignment through openness, integrity, and collaboration - ensuring clarity of direction across marketing, analytics, and operations. Lead and develop a high performing team of Performance Marketing, ASO, and CRM professionals; setting clear goals, fostering autonomy, and creating an environment where people do their best work. Build and maintain measurement frameworks, governance structures, and operational systems that enable the team to perform at their best, alongside coaching and culture that help individuals grow. Build strong partnerships with Game Leads, Marketing Leads, Data, and Finance to ensure marketing investment decisions are data informed, scalable, and business driven. Oversee media strategy and governance - ensuring that Supercell's global marketing efforts are effective, efficient, and future proofed against evolving market dynamics. Own CRM as a strategic growth lever - ensuring lifecycle and retention strategy is tightly integrated with user acquisition, game level priorities, and long term business goals. Embrace AI curiosity and capability - comfortable working with AI powered campaign tools and platforms, you understand how algorithms make decisions and how to work with them, not just around them. This includes using AI for workflow automation, creative production, and campaign optimization, while staying honest about the trade offs involved. Push boundaries. Take bold bets. Own risks and back your team when it counts. What you have Extensive leadership experience in performance marketing and media or operations with a proven track record of leading high impact, high scale teams in complex, global organizations. Deep understanding of performance marketing and user acquisition, with the ability to translate complex technical and data driven concepts into strategic direction. This includes a strong grasp of product dynamics and the interaction between UA and product - understanding how marketing decisions shape and are shaped by the player experience and game economy. Player first mindset. You believe great marketing ultimately serves the player experience, not just the metrics. Portfolio level experience managing marketing investment across multiple products at different lifecycle stages, with the ability to allocate, prioritize, and adapt strategy as games grow, mature, or launch. Strong business and financial mindset, able to connect marketing performance to commercial outcomes and broader company goals. Fluent in data and analytics, with the ability to guide strategic decision making in collaboration with data science and analytics teams. Exceptional stakeholder management skills, capable of influencing senior leaders and aligning diverse perspectives around shared priorities. Diplomatic and emotionally intelligent, with the ability to lead through trust, clarity, and empathy - even in ambiguity. A builder of people and culture, passionate about coaching, growing, and empowering others to succeed. Passion for games and building systems that last. A self starter approach to use AI. You've found ways to use it in your day time work, you experiment, figure things out and bring the same energy to every new challenge. Where You'll Be This role can be based either in Helsinki or London. The team members are located in both our Helsinki and London Studios; however, most of our team members and stakeholders are located in Helsinki! To be successful, you'll be expected to travel regularly in this role, especially if based out of London. About Supercell Supercell is a games company from Helsinki, Finland, with offices also in San Francisco, Seoul, Shanghai, and London. You might know us as the makers of Hay Day, Clash of Clans, Boom Beach, Clash Royale, and Brawl Stars . Our mission is to create great games that as many people as possible play for years and that are remembered forever. So, how do we make great games? By putting together the best teams and giving them the freedom and independence to succeed. And by taking risks, failing, sharing learnings , and killing lots of projects. Hey, You Might Love It Here! Independent cells and trust are at the core of our culture . But it takes more than that to make great games. We take good care of our people, providing them with the compensation, work environment, and resources they need to succeed while having fun along the way. Here, you won't need to focus on chasing titles or climbing ladders. Internally, our job titles don't include prefixes like Senior, Junior, Principal, or Director. Recognition isn't tied to your title, as it doesn't define the impact you can have around here. Benefits and Compensation Luring you in with glitter, glamour, and gems isn't what we're about. We want you to enjoy your time here fully, so we structure our compensation and benefits with that in mind. It starts with perceiving you as a human being, not a resource. Relocation? Yes! No matter where you're moving from, our dedicated mobility team and partners will support you throughout your move. We'll ensure the process is as smooth as possible for you and anyone joining you - whether they're family members of the human or animal kind! Not Sure if You Should Apply? Many candidates with great skills and experience second guess themselves. The bar is high, but if this role excites you, apply! We're here to help you succeed. Also, we're happy to learn about any specific accommodations you may need to fully engage in our recruitment process. Wishing you all the best, The Supercell Recruitment team Consent request You are about to consent to the retention of your data by Supercell. Supercell (we, that is) wants to process your data for the next 5 years. We ask for your consent as we want to act in compliance with data protection laws and regulations. We collect your application data to manage and plan our recruitment activities globally. In the unhappy event that you don't get selected, we will store your details for future opportunities. However, if you don't wish to be contacted, please let us know. The Supercell Applicant Database Privacy Policy is your friend in case you want to learn about topics such as the processing of your personal data as well as when your personal data will be deleted if you don't give your consent to retain it. Note: The consent period lasts for 5 years
Aug 26, 2026
Full time
Lead the marketing engine behind some of the world's most iconic mobile games. We're looking for a Head of Performance Marketing to join Supercell - someone who combines strategic capability and clarity, technical depth, and people-first leadership. You'll lead our Performance Marketing function, including world class Performance Marketing teams, ASO, and CRM, driving growth for some of the world's most iconic mobile games while enabling a talented team to do their best work. You'll be deeply embedded in the business by balancing creative ambition with operational excellence, and turning data, technology, and insight into growth. You will lead a talented team responsible for driving user acquisition and cross media operations across Supercell's live and future games. Our Performance Marketing team operates both centrally and embedded within game teams - you'll need to set direction and enable success across both models, building the systems and culture that empower the team wherever they sit. This is a role for someone who leads with clarity and empathy, sees the bigger picture without losing sight of impact, and navigates complex organizations with diplomacy and confidence. You'll partner closely with leaders and teams across Game teams, Marketing, Data & Analytics, Finance, and Creative Production to ensure our media strategies drive long term growth and business impact. We pride ourselves on the level of thoughtfulness, quality, and focus put into every aspect of our work. Be it the games themselves or how we communicate them to our players, we are passionate about not compromising on quality ever and choosing a long term approach to make Supercell a truly global games company that will last for many decades to come. Let us know if you are who we are looking for! What You'll Be Doing Shape the strategic vision and direction for Supercell's Performance Marketing function, ensuring alignment with company and game level business goals. Drive cross functional alignment through openness, integrity, and collaboration - ensuring clarity of direction across marketing, analytics, and operations. Lead and develop a high performing team of Performance Marketing, ASO, and CRM professionals; setting clear goals, fostering autonomy, and creating an environment where people do their best work. Build and maintain measurement frameworks, governance structures, and operational systems that enable the team to perform at their best, alongside coaching and culture that help individuals grow. Build strong partnerships with Game Leads, Marketing Leads, Data, and Finance to ensure marketing investment decisions are data informed, scalable, and business driven. Oversee media strategy and governance - ensuring that Supercell's global marketing efforts are effective, efficient, and future proofed against evolving market dynamics. Own CRM as a strategic growth lever - ensuring lifecycle and retention strategy is tightly integrated with user acquisition, game level priorities, and long term business goals. Embrace AI curiosity and capability - comfortable working with AI powered campaign tools and platforms, you understand how algorithms make decisions and how to work with them, not just around them. This includes using AI for workflow automation, creative production, and campaign optimization, while staying honest about the trade offs involved. Push boundaries. Take bold bets. Own risks and back your team when it counts. What you have Extensive leadership experience in performance marketing and media or operations with a proven track record of leading high impact, high scale teams in complex, global organizations. Deep understanding of performance marketing and user acquisition, with the ability to translate complex technical and data driven concepts into strategic direction. This includes a strong grasp of product dynamics and the interaction between UA and product - understanding how marketing decisions shape and are shaped by the player experience and game economy. Player first mindset. You believe great marketing ultimately serves the player experience, not just the metrics. Portfolio level experience managing marketing investment across multiple products at different lifecycle stages, with the ability to allocate, prioritize, and adapt strategy as games grow, mature, or launch. Strong business and financial mindset, able to connect marketing performance to commercial outcomes and broader company goals. Fluent in data and analytics, with the ability to guide strategic decision making in collaboration with data science and analytics teams. Exceptional stakeholder management skills, capable of influencing senior leaders and aligning diverse perspectives around shared priorities. Diplomatic and emotionally intelligent, with the ability to lead through trust, clarity, and empathy - even in ambiguity. A builder of people and culture, passionate about coaching, growing, and empowering others to succeed. Passion for games and building systems that last. A self starter approach to use AI. You've found ways to use it in your day time work, you experiment, figure things out and bring the same energy to every new challenge. Where You'll Be This role can be based either in Helsinki or London. The team members are located in both our Helsinki and London Studios; however, most of our team members and stakeholders are located in Helsinki! To be successful, you'll be expected to travel regularly in this role, especially if based out of London. About Supercell Supercell is a games company from Helsinki, Finland, with offices also in San Francisco, Seoul, Shanghai, and London. You might know us as the makers of Hay Day, Clash of Clans, Boom Beach, Clash Royale, and Brawl Stars . Our mission is to create great games that as many people as possible play for years and that are remembered forever. So, how do we make great games? By putting together the best teams and giving them the freedom and independence to succeed. And by taking risks, failing, sharing learnings , and killing lots of projects. Hey, You Might Love It Here! Independent cells and trust are at the core of our culture . But it takes more than that to make great games. We take good care of our people, providing them with the compensation, work environment, and resources they need to succeed while having fun along the way. Here, you won't need to focus on chasing titles or climbing ladders. Internally, our job titles don't include prefixes like Senior, Junior, Principal, or Director. Recognition isn't tied to your title, as it doesn't define the impact you can have around here. Benefits and Compensation Luring you in with glitter, glamour, and gems isn't what we're about. We want you to enjoy your time here fully, so we structure our compensation and benefits with that in mind. It starts with perceiving you as a human being, not a resource. Relocation? Yes! No matter where you're moving from, our dedicated mobility team and partners will support you throughout your move. We'll ensure the process is as smooth as possible for you and anyone joining you - whether they're family members of the human or animal kind! Not Sure if You Should Apply? Many candidates with great skills and experience second guess themselves. The bar is high, but if this role excites you, apply! We're here to help you succeed. Also, we're happy to learn about any specific accommodations you may need to fully engage in our recruitment process. Wishing you all the best, The Supercell Recruitment team Consent request You are about to consent to the retention of your data by Supercell. Supercell (we, that is) wants to process your data for the next 5 years. We ask for your consent as we want to act in compliance with data protection laws and regulations. We collect your application data to manage and plan our recruitment activities globally. In the unhappy event that you don't get selected, we will store your details for future opportunities. However, if you don't wish to be contacted, please let us know. The Supercell Applicant Database Privacy Policy is your friend in case you want to learn about topics such as the processing of your personal data as well as when your personal data will be deleted if you don't give your consent to retain it. Note: The consent period lasts for 5 years
Project Manager We are seeking an experienced Project Manager to deliver community-focused projects that create positive, lasting change across Devon. Salary: £32,453 per annum Location: Exeter, Devon, with hybrid working Hours: 36.25 hours per week, full time Contract: Permanent Closing date: 12 noon, Monday 21 September Interviews: Thursday 1 October Benefits include a generous pension, 25 days' annual leave plus bank holidays and flexible hybrid working. About the role This is an exciting opportunity to manage a varied portfolio of projects supporting rural, coastal and market town communities across Devon. Working with communities, partners, funders and stakeholders, you will take projects from development and planning through to successful delivery, ensuring they are delivered on brief, on budget and on time. Key responsibilities will include: Managing community development and regeneration projects, including budgets, resources, monitoring and reporting. Engaging with communities to identify local needs and develop community-led solutions. Supporting community groups, charities, social enterprises and small businesses through information, advice and training. Developing and delivering consultancy projects and contracts. Building effective relationships with funders, statutory bodies, voluntary sector organisations and other partners. Delivering presentations, training and community engagement activities. Supporting monitoring, evaluation and impact reporting. Representing the organisation at meetings, networks and external events. About you You will be an organised, proactive and collaborative project professional who is comfortable managing a complex workload and working with a wide range of people. You will need: Extensive project management experience, including budget management and reporting. Proven experience of engaging effectively with local communities. Experience of managing multiple projects, priorities and deadlines. Strong written and verbal communication skills. Experience of designing, delivering and evaluating training. Strong relationship-building and stakeholder engagement skills. Experience of using CRM systems such as Dynamics. Confidence using digital tools to support reporting, research and stakeholder engagement. The ability to work independently as well as collaboratively. Degree-level education or evidence of working at an equivalent level. You will also need to be able to travel across Devon for meetings and be willing to work occasional evenings and weekends. About the organisation You will be joining a charity working to ensure rural, coastal and market town communities are thriving, sustainable and inclusive places to live and work. The organisation works alongside communities to build capacity, address local needs and create stronger, more connected and resilient communities. It is committed to equality of opportunity and creating an inclusive working environment where everyone can make the best use of their skills. Other roles you may have experience of could include: Community Project Manager, Programme Manager, Community Development Manager, Community Engagement Manager, Project Officer, Community Development Officer, Rural Development Officer, Programme Officer or Community Partnerships Manager. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Aug 25, 2026
Full time
Project Manager We are seeking an experienced Project Manager to deliver community-focused projects that create positive, lasting change across Devon. Salary: £32,453 per annum Location: Exeter, Devon, with hybrid working Hours: 36.25 hours per week, full time Contract: Permanent Closing date: 12 noon, Monday 21 September Interviews: Thursday 1 October Benefits include a generous pension, 25 days' annual leave plus bank holidays and flexible hybrid working. About the role This is an exciting opportunity to manage a varied portfolio of projects supporting rural, coastal and market town communities across Devon. Working with communities, partners, funders and stakeholders, you will take projects from development and planning through to successful delivery, ensuring they are delivered on brief, on budget and on time. Key responsibilities will include: Managing community development and regeneration projects, including budgets, resources, monitoring and reporting. Engaging with communities to identify local needs and develop community-led solutions. Supporting community groups, charities, social enterprises and small businesses through information, advice and training. Developing and delivering consultancy projects and contracts. Building effective relationships with funders, statutory bodies, voluntary sector organisations and other partners. Delivering presentations, training and community engagement activities. Supporting monitoring, evaluation and impact reporting. Representing the organisation at meetings, networks and external events. About you You will be an organised, proactive and collaborative project professional who is comfortable managing a complex workload and working with a wide range of people. You will need: Extensive project management experience, including budget management and reporting. Proven experience of engaging effectively with local communities. Experience of managing multiple projects, priorities and deadlines. Strong written and verbal communication skills. Experience of designing, delivering and evaluating training. Strong relationship-building and stakeholder engagement skills. Experience of using CRM systems such as Dynamics. Confidence using digital tools to support reporting, research and stakeholder engagement. The ability to work independently as well as collaboratively. Degree-level education or evidence of working at an equivalent level. You will also need to be able to travel across Devon for meetings and be willing to work occasional evenings and weekends. About the organisation You will be joining a charity working to ensure rural, coastal and market town communities are thriving, sustainable and inclusive places to live and work. The organisation works alongside communities to build capacity, address local needs and create stronger, more connected and resilient communities. It is committed to equality of opportunity and creating an inclusive working environment where everyone can make the best use of their skills. Other roles you may have experience of could include: Community Project Manager, Programme Manager, Community Development Manager, Community Engagement Manager, Project Officer, Community Development Officer, Rural Development Officer, Programme Officer or Community Partnerships Manager. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Project Manager We are seeking an experienced Project Manager to deliver community-focused projects that create positive, lasting change across Devon. Salary: £32,453 per annum Location: Exeter, Devon, with hybrid working Hours: 36.25 hours per week, full time Contract: Permanent Closing date: 12 noon, Monday 21 September Interviews: Thursday 1 October Benefits include a generous pension, 25 days annual leave plus bank holidays and flexible hybrid working. About the role This is an exciting opportunity to manage a varied portfolio of projects supporting rural, coastal and market town communities across Devon. Working with communities, partners, funders and stakeholders, you will take projects from development and planning through to successful delivery, ensuring they are delivered on brief, on budget and on time. Key responsibilities will include: Managing community development and regeneration projects, including budgets, resources, monitoring and reporting. Engaging with communities to identify local needs and develop community-led solutions. Supporting community groups, charities, social enterprises and small businesses through information, advice and training. Developing and delivering consultancy projects and contracts. Building effective relationships with funders, statutory bodies, voluntary sector organisations and other partners. Delivering presentations, training and community engagement activities. Supporting monitoring, evaluation and impact reporting. Representing the organisation at meetings, networks and external events. About you You will be an organised, proactive and collaborative project professional who is comfortable managing a complex workload and working with a wide range of people. You will need: Extensive project management experience, including budget management and reporting. Proven experience of engaging effectively with local communities. Experience of managing multiple projects, priorities and deadlines. Strong written and verbal communication skills. Experience of designing, delivering and evaluating training. Strong relationship-building and stakeholder engagement skills. Experience of using CRM systems such as Dynamics. Confidence using digital tools to support reporting, research and stakeholder engagement. The ability to work independently as well as collaboratively. Degree-level education or evidence of working at an equivalent level. You will also need to be able to travel across Devon for meetings and be willing to work occasional evenings and weekends. About the organisation You will be joining a charity working to ensure rural, coastal and market town communities are thriving, sustainable and inclusive places to live and work. The organisation works alongside communities to build capacity, address local needs and create stronger, more connected and resilient communities. It is committed to equality of opportunity and creating an inclusive working environment where everyone can make the best use of their skills. Other roles you may have experience of could include: Community Project Manager, Programme Manager, Community Development Manager, Community Engagement Manager, Project Officer, Community Development Officer, Rural Development Officer, Programme Officer or Community Partnerships Manager. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Aug 25, 2026
Full time
Project Manager We are seeking an experienced Project Manager to deliver community-focused projects that create positive, lasting change across Devon. Salary: £32,453 per annum Location: Exeter, Devon, with hybrid working Hours: 36.25 hours per week, full time Contract: Permanent Closing date: 12 noon, Monday 21 September Interviews: Thursday 1 October Benefits include a generous pension, 25 days annual leave plus bank holidays and flexible hybrid working. About the role This is an exciting opportunity to manage a varied portfolio of projects supporting rural, coastal and market town communities across Devon. Working with communities, partners, funders and stakeholders, you will take projects from development and planning through to successful delivery, ensuring they are delivered on brief, on budget and on time. Key responsibilities will include: Managing community development and regeneration projects, including budgets, resources, monitoring and reporting. Engaging with communities to identify local needs and develop community-led solutions. Supporting community groups, charities, social enterprises and small businesses through information, advice and training. Developing and delivering consultancy projects and contracts. Building effective relationships with funders, statutory bodies, voluntary sector organisations and other partners. Delivering presentations, training and community engagement activities. Supporting monitoring, evaluation and impact reporting. Representing the organisation at meetings, networks and external events. About you You will be an organised, proactive and collaborative project professional who is comfortable managing a complex workload and working with a wide range of people. You will need: Extensive project management experience, including budget management and reporting. Proven experience of engaging effectively with local communities. Experience of managing multiple projects, priorities and deadlines. Strong written and verbal communication skills. Experience of designing, delivering and evaluating training. Strong relationship-building and stakeholder engagement skills. Experience of using CRM systems such as Dynamics. Confidence using digital tools to support reporting, research and stakeholder engagement. The ability to work independently as well as collaboratively. Degree-level education or evidence of working at an equivalent level. You will also need to be able to travel across Devon for meetings and be willing to work occasional evenings and weekends. About the organisation You will be joining a charity working to ensure rural, coastal and market town communities are thriving, sustainable and inclusive places to live and work. The organisation works alongside communities to build capacity, address local needs and create stronger, more connected and resilient communities. It is committed to equality of opportunity and creating an inclusive working environment where everyone can make the best use of their skills. Other roles you may have experience of could include: Community Project Manager, Programme Manager, Community Development Manager, Community Engagement Manager, Project Officer, Community Development Officer, Rural Development Officer, Programme Officer or Community Partnerships Manager. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
D365 Power Platform Support Consultant - £40,000 Fully Remote/UK A Microsoft Partner Consultancy are looking for a D365 Power Platform Support Consultant to join their growing team. This is a fully remote role for someone with experience supporting Dynamics 365 CE/CRM, working directly with customers to troubleshoots issues within Power Platform/D365 and provide solutions click apply for full job details
Aug 25, 2026
Full time
D365 Power Platform Support Consultant - £40,000 Fully Remote/UK A Microsoft Partner Consultancy are looking for a D365 Power Platform Support Consultant to join their growing team. This is a fully remote role for someone with experience supporting Dynamics 365 CE/CRM, working directly with customers to troubleshoots issues within Power Platform/D365 and provide solutions click apply for full job details
HH Global is seeking a Director of Sales Enablement Training (Dynamics CRM) in London or UK other. You will drive measurable improvements in commercial performance by embedding high-quality use of Microsoft Dynamics (CRM), Engage, and Growth processes. The role reports to the global training team and requires travel with presence in our London office when necessary. You can be located anywhere in the UK, but you must be willing to travel for business and engage across client engagement, business
Aug 24, 2026
Full time
HH Global is seeking a Director of Sales Enablement Training (Dynamics CRM) in London or UK other. You will drive measurable improvements in commercial performance by embedding high-quality use of Microsoft Dynamics (CRM), Engage, and Growth processes. The role reports to the global training team and requires travel with presence in our London office when necessary. You can be located anywhere in the UK, but you must be willing to travel for business and engage across client engagement, business
Help Build the Team Behind One of the UK's Fastest Growing Commercial Banks At OakNorth, we don't just hire talent-we build the teams that help ambitious businesses thrive. Since launching in 2015, we've deployed billions of pounds in lending to scaling businesses across the UK, helping entrepreneurs turn bold ideas into market-leading companies. Today, our proprietary technology is also used by financial institutions globally, and we're continuing to redefine what modern commercial banking looks like. We're looking for a Principal, Strategic Talent & Market Intelligence to build a market-leading talent intelligence capability for our UK Lending business. This is not a traditional Talent Acquisition role. You'll be embedded within our UK Lending leadership team, partnering directly with the Chief Lending Officer and senior executives to shape hiring strategy, provide market intelligence and build long term relationships with the industry's most exceptional talent. We're looking for someone who already has credibility within the UK lending market-someone with an established network, a deep understanding of the commercial lending landscape and the judgement to recognise exceptional talent before the market does. At the same time, you'll be a key member of OakNorth's Global Talent Acquisition team. You'll collaborate with Talent Partners across the business, sharing market intelligence, sourcing strategies and best practice while helping shape the future of Talent Acquisition at OakNorth. This unique model combines the influence of an embedded business partner with the collaboration, innovation and career development opportunities of a high performing global team. You'll combine strategic talent advisory, competitive intelligence, AI powered research and relationship management to help OakNorth attract and retain the very best lending professionals in the market. The Opportunity You'll build a strategic talent intelligence capability that gives OakNorth a genuine competitive advantage. Rather than reacting to vacancies, you'll identify market trends before they happen, build relationships years before hiring decisions are made and provide intelligence that influences organisational design, succession planning and business growth. Using Ashby as your strategic Talent CRM, you'll create a living ecosystem of market intelligence, executive relationships and talent insight that supports smarter hiring decisions across the UK Lending business. What You'll Do Strategic Talent Partner Partner with the Chief Lending Officer and senior leadership to develop long term talent strategies that support business growth. You'll: Translate business objectives into strategic talent plans. Influence workforce planning and succession planning. Advise on build versus buy hiring decisions. Attend leadership meetings to understand future capability requirements. Provide market insight that shapes strategic hiring decisions. Market Intelligence Become OakNorth's expert on the UK lending talent market. You'll build and maintain live intelligence across: Organisational structures Team moves Promotions Compensation trends Reporting lines Team stability Succession risk Fundraising activity Office openings Emerging talent Our ambition is simple: build the industry's most comprehensive talent intelligence capability. Competitive Intelligence You'll know the market before anyone else. Develop insight into: Which firms are hiring Senior leadership movements Growing and shrinking lending platforms Compensation trends Team performance and stability Competitor hiring activity Emerging market opportunities You'll transform market insight into actionable intelligence that informs hiring and business strategy. Relationship Management Build one of the strongest networks in UK Lending. Develop trusted relationships with senior professionals across: Commercial Banking Corporate Banking Debt Finance Real Estate Finance Private Credit Alternative Lending These aren't recruitment conversations. They're long term career relationships built through regular engagement, networking, market insight and trusted advice. Talent Intelligence & Ashby You'll use Ashby as much more than an applicant tracking system. You'll build a strategic talent CRM that captures: Executive relationships Talent communities Market intelligence Competitor insights Career history Talent engagement Pipeline health Hiring trends You'll create dashboards and reports that enable leaders to make better talent decisions while ensuring valuable market intelligence is retained and continually enhanced. AI & Innovation You'll embrace AI to transform how talent intelligence is delivered. You'll continually explore new technologies that improve: Talent mapping Research Market intelligence Relationship management Workflow automation Reporting Productivity You'll help position OakNorth at the forefront of modern Talent Acquisition. Talent Brand Help establish OakNorth as the employer of choice for ambitious lending professionals. Working alongside Marketing and business leaders, you'll support thought leadership through: Industry insights Deal case studies Leadership interviews Podcasts Videos Market commentary Networking events Non Obvious Talent Discovery Exceptional talent rarely comes from traditional sourcing alone. You'll identify future leaders through: Industry awards Conferences Market transactions Professional networks Advisory firms Sponsor relationships Emerging Leader programmes Referrals Industry publications Your curiosity and market knowledge will uncover talent long before it becomes visible to competitors. What Success Looks Like You'll build intelligence that drives business decisions. Your outputs will include: UK Lending Talent Heatmaps Competitor Intelligence Dashboards Quarterly Opportunity Reports Emerging Talent Reviews Compensation Benchmarking Succession Risk Analysis Executive Relationship Mapping Ashby Talent Dashboards What We're Looking For This role is ideal for someone who already knows the UK lending market inside out and has built a strong network across it. You may come from executive search, talent intelligence, commercial banking, private credit, strategy consulting, market intelligence or another commercially focused environment where understanding people, markets and competitive dynamics is critical. You'll bring: An established network across the UK lending market, including commercial banking, corporate banking, debt finance, real estate finance, private credit and alternative lenders. Deep knowledge of the UK lending landscape, including key organisations, market dynamics and where exceptional talent is found. The judgement to recognise what outstanding looks like across lending, origination and credit, with the credibility to engage senior professionals as a trusted adviser. A genuine hunter mentality with exceptional research, networking and relationship building skills. Strong market mapping and competitive intelligence capability. Commercial judgement and the confidence to influence senior stakeholders. Excellent communication skills and the ability to translate market insight into strategic recommendations. Experience using Ashby or another modern Talent CRM to build talent communities and capture strategic market intelligence. A passion for leveraging AI and emerging technology to enhance research, talent intelligence and productivity. A proactive, entrepreneurial mindset with a bias for action. Why Join OakNorth? This is a rare opportunity to build a strategic capability from the ground up. You'll work directly with senior leadership while being part of a high performing Global Talent Acquisition team that is redefining how talent is identified, engaged and hired. You'll influence the growth of one of the UK's leading commercial lending businesses, help shape OakNorth's wider talent strategy and build a talent intelligence capability that becomes a genuine competitive advantage. If you're entrepreneurial, commercially minded, deeply connected within the UK lending market and passionate about uncovering exceptional talent through intelligence rather than transactions, we'd love to hear from you. What we offer Equity - we want everyone to have a stake in the business so our interests are aligned 25 days holiday plus personalised benefits - opt in to what matters to you Subsidised private medical insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events, plus in house Barista Bar in the London office Volunteering time off to support causes that matter to you Salary sacrifice schemes - cycle to work, nursery, gym, and electric car scheme . click apply for full job details
Aug 24, 2026
Full time
Help Build the Team Behind One of the UK's Fastest Growing Commercial Banks At OakNorth, we don't just hire talent-we build the teams that help ambitious businesses thrive. Since launching in 2015, we've deployed billions of pounds in lending to scaling businesses across the UK, helping entrepreneurs turn bold ideas into market-leading companies. Today, our proprietary technology is also used by financial institutions globally, and we're continuing to redefine what modern commercial banking looks like. We're looking for a Principal, Strategic Talent & Market Intelligence to build a market-leading talent intelligence capability for our UK Lending business. This is not a traditional Talent Acquisition role. You'll be embedded within our UK Lending leadership team, partnering directly with the Chief Lending Officer and senior executives to shape hiring strategy, provide market intelligence and build long term relationships with the industry's most exceptional talent. We're looking for someone who already has credibility within the UK lending market-someone with an established network, a deep understanding of the commercial lending landscape and the judgement to recognise exceptional talent before the market does. At the same time, you'll be a key member of OakNorth's Global Talent Acquisition team. You'll collaborate with Talent Partners across the business, sharing market intelligence, sourcing strategies and best practice while helping shape the future of Talent Acquisition at OakNorth. This unique model combines the influence of an embedded business partner with the collaboration, innovation and career development opportunities of a high performing global team. You'll combine strategic talent advisory, competitive intelligence, AI powered research and relationship management to help OakNorth attract and retain the very best lending professionals in the market. The Opportunity You'll build a strategic talent intelligence capability that gives OakNorth a genuine competitive advantage. Rather than reacting to vacancies, you'll identify market trends before they happen, build relationships years before hiring decisions are made and provide intelligence that influences organisational design, succession planning and business growth. Using Ashby as your strategic Talent CRM, you'll create a living ecosystem of market intelligence, executive relationships and talent insight that supports smarter hiring decisions across the UK Lending business. What You'll Do Strategic Talent Partner Partner with the Chief Lending Officer and senior leadership to develop long term talent strategies that support business growth. You'll: Translate business objectives into strategic talent plans. Influence workforce planning and succession planning. Advise on build versus buy hiring decisions. Attend leadership meetings to understand future capability requirements. Provide market insight that shapes strategic hiring decisions. Market Intelligence Become OakNorth's expert on the UK lending talent market. You'll build and maintain live intelligence across: Organisational structures Team moves Promotions Compensation trends Reporting lines Team stability Succession risk Fundraising activity Office openings Emerging talent Our ambition is simple: build the industry's most comprehensive talent intelligence capability. Competitive Intelligence You'll know the market before anyone else. Develop insight into: Which firms are hiring Senior leadership movements Growing and shrinking lending platforms Compensation trends Team performance and stability Competitor hiring activity Emerging market opportunities You'll transform market insight into actionable intelligence that informs hiring and business strategy. Relationship Management Build one of the strongest networks in UK Lending. Develop trusted relationships with senior professionals across: Commercial Banking Corporate Banking Debt Finance Real Estate Finance Private Credit Alternative Lending These aren't recruitment conversations. They're long term career relationships built through regular engagement, networking, market insight and trusted advice. Talent Intelligence & Ashby You'll use Ashby as much more than an applicant tracking system. You'll build a strategic talent CRM that captures: Executive relationships Talent communities Market intelligence Competitor insights Career history Talent engagement Pipeline health Hiring trends You'll create dashboards and reports that enable leaders to make better talent decisions while ensuring valuable market intelligence is retained and continually enhanced. AI & Innovation You'll embrace AI to transform how talent intelligence is delivered. You'll continually explore new technologies that improve: Talent mapping Research Market intelligence Relationship management Workflow automation Reporting Productivity You'll help position OakNorth at the forefront of modern Talent Acquisition. Talent Brand Help establish OakNorth as the employer of choice for ambitious lending professionals. Working alongside Marketing and business leaders, you'll support thought leadership through: Industry insights Deal case studies Leadership interviews Podcasts Videos Market commentary Networking events Non Obvious Talent Discovery Exceptional talent rarely comes from traditional sourcing alone. You'll identify future leaders through: Industry awards Conferences Market transactions Professional networks Advisory firms Sponsor relationships Emerging Leader programmes Referrals Industry publications Your curiosity and market knowledge will uncover talent long before it becomes visible to competitors. What Success Looks Like You'll build intelligence that drives business decisions. Your outputs will include: UK Lending Talent Heatmaps Competitor Intelligence Dashboards Quarterly Opportunity Reports Emerging Talent Reviews Compensation Benchmarking Succession Risk Analysis Executive Relationship Mapping Ashby Talent Dashboards What We're Looking For This role is ideal for someone who already knows the UK lending market inside out and has built a strong network across it. You may come from executive search, talent intelligence, commercial banking, private credit, strategy consulting, market intelligence or another commercially focused environment where understanding people, markets and competitive dynamics is critical. You'll bring: An established network across the UK lending market, including commercial banking, corporate banking, debt finance, real estate finance, private credit and alternative lenders. Deep knowledge of the UK lending landscape, including key organisations, market dynamics and where exceptional talent is found. The judgement to recognise what outstanding looks like across lending, origination and credit, with the credibility to engage senior professionals as a trusted adviser. A genuine hunter mentality with exceptional research, networking and relationship building skills. Strong market mapping and competitive intelligence capability. Commercial judgement and the confidence to influence senior stakeholders. Excellent communication skills and the ability to translate market insight into strategic recommendations. Experience using Ashby or another modern Talent CRM to build talent communities and capture strategic market intelligence. A passion for leveraging AI and emerging technology to enhance research, talent intelligence and productivity. A proactive, entrepreneurial mindset with a bias for action. Why Join OakNorth? This is a rare opportunity to build a strategic capability from the ground up. You'll work directly with senior leadership while being part of a high performing Global Talent Acquisition team that is redefining how talent is identified, engaged and hired. You'll influence the growth of one of the UK's leading commercial lending businesses, help shape OakNorth's wider talent strategy and build a talent intelligence capability that becomes a genuine competitive advantage. If you're entrepreneurial, commercially minded, deeply connected within the UK lending market and passionate about uncovering exceptional talent through intelligence rather than transactions, we'd love to hear from you. What we offer Equity - we want everyone to have a stake in the business so our interests are aligned 25 days holiday plus personalised benefits - opt in to what matters to you Subsidised private medical insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events, plus in house Barista Bar in the London office Volunteering time off to support causes that matter to you Salary sacrifice schemes - cycle to work, nursery, gym, and electric car scheme . click apply for full job details
We're looking for a Senior CRM Engagement Manager to join a growing technology business, leading customer-facing CRM projects and a team of delivery professionals. This is a strategic and hands-on role, focused on understanding customer challenges, developing CRM roadmaps and leading projects through to successful delivery with Implementation Consultants who will do the technical configuration. Key responsibilities: Lead complex, end-to-end CRM projects Engage with C-suite and senior customer stakeholders Identify CRM problems and develop practical solutions/roadmaps Manage and develop a team of Engagement Managers and specialists Oversee project scope, budgets, timelines, risks and delivery Drive CRM optimisation, data quality and process improvements About you: 7+ years' CRM project management/consulting experience Experience with Salesforce, Dynamics or similar CRM platforms Strong strategic, commercial and problem-solving skills Proven team leadership experience Confident working with senior stakeholders Agile, Waterfall or hybrid project experience Permanent position Reading based office, 3x days office-based, 2x days remote working per week Salary up to £90,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Aug 24, 2026
Full time
We're looking for a Senior CRM Engagement Manager to join a growing technology business, leading customer-facing CRM projects and a team of delivery professionals. This is a strategic and hands-on role, focused on understanding customer challenges, developing CRM roadmaps and leading projects through to successful delivery with Implementation Consultants who will do the technical configuration. Key responsibilities: Lead complex, end-to-end CRM projects Engage with C-suite and senior customer stakeholders Identify CRM problems and develop practical solutions/roadmaps Manage and develop a team of Engagement Managers and specialists Oversee project scope, budgets, timelines, risks and delivery Drive CRM optimisation, data quality and process improvements About you: 7+ years' CRM project management/consulting experience Experience with Salesforce, Dynamics or similar CRM platforms Strong strategic, commercial and problem-solving skills Proven team leadership experience Confident working with senior stakeholders Agile, Waterfall or hybrid project experience Permanent position Reading based office, 3x days office-based, 2x days remote working per week Salary up to £90,000 + benefits We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Account Director Software & Sales Derby or London or Hybrid or Remote Permanent Up to £70,000 base, + up to £70,000 additional OTE + Benefits We are seeking an experienced and dynamic Account Director ( Software ) to lead our client facing relationship efforts and drive business growth. This role requires a strategic thinker with a strong background in sales consulting, account management and business development. The ideal candidate will have a sound knowledge of the Retail sector, excelling in business outcome driven sales negotiation as well as managing complex software accounts, ensuring the achievement of set KPI's, OKR's and Sales quota whilst fostering long-term client partnerships. Joining the Retail 247 team as a key individual, you will oversee client engagement strategies, develop new opportunities through GTM positioning and ensure exceptional service delivery across all client accounts. The role requires a consultative approach, strong commercial acumen and the ability to engage with C-Suite and senior business leaders to understand their strategic objectives and align software solutions to business outcomes. The successful candidate will serve as a trusted advisor to customers while leading account strategy, revenue growth initiatives and cross-functional engagement across Sales, Customer Success, Product, Delivery and Support teams. What you will be doing In this pivotal role, you will lead from the front, managing a portfolio of enterprise clients while championing their needs and aligning solutions with their strategic goals. You ll work closely with internal teams to support account growth, ensure customer success, and contribute to overall sales ambitions. Develop and implement strategic account plans for key clients Build and nurture relationships with senior stakeholders, including C-Suite executives Identify opportunities for upselling, cross-selling, and new business growth Lead negotiations and manage contract renewals Coordinate and oversee customer reviews and strategic planning sessions Collaborate internally to deliver a seamless customer experience Mentor and guide Account Managers to ensure best practices are followed Maintain expert knowledge of R247 's software solutions and industry trends What we are looking for We are seeking a proactive, results-driven individual with a proven track record in software account management and sales. You will thrive in a fast-paced environment and possess the confidence to engage with senior decision-makers effectively. Experience managing SaaS or software accounts , with a focus on retention and growth Experience dealing with enterprise clients and C-suite stakeholders Strong commercial negotiation and contract management skills Evidence of achieving or exceeding revenue targets Excellent communication, presentation, and stakeholder management skills Proficiency with CRM tools such as Salesforce, Dynamics, or HubSpot Relevant qualifications in Business, Technology, or related fields are preferred This is an unmissable opportunity to join a forward-thinking, expanding company offering a competitive salary and benefits package. If you re ready to make a strategic impact and grow your career in software sales, don t miss out on this exciting role. Other roles you may have applied for: Key Account Manager , Sales Manager , Key Account Director , Software Sales Consultant , Software Account Manager , Strategic Account Director
Aug 24, 2026
Full time
Account Director Software & Sales Derby or London or Hybrid or Remote Permanent Up to £70,000 base, + up to £70,000 additional OTE + Benefits We are seeking an experienced and dynamic Account Director ( Software ) to lead our client facing relationship efforts and drive business growth. This role requires a strategic thinker with a strong background in sales consulting, account management and business development. The ideal candidate will have a sound knowledge of the Retail sector, excelling in business outcome driven sales negotiation as well as managing complex software accounts, ensuring the achievement of set KPI's, OKR's and Sales quota whilst fostering long-term client partnerships. Joining the Retail 247 team as a key individual, you will oversee client engagement strategies, develop new opportunities through GTM positioning and ensure exceptional service delivery across all client accounts. The role requires a consultative approach, strong commercial acumen and the ability to engage with C-Suite and senior business leaders to understand their strategic objectives and align software solutions to business outcomes. The successful candidate will serve as a trusted advisor to customers while leading account strategy, revenue growth initiatives and cross-functional engagement across Sales, Customer Success, Product, Delivery and Support teams. What you will be doing In this pivotal role, you will lead from the front, managing a portfolio of enterprise clients while championing their needs and aligning solutions with their strategic goals. You ll work closely with internal teams to support account growth, ensure customer success, and contribute to overall sales ambitions. Develop and implement strategic account plans for key clients Build and nurture relationships with senior stakeholders, including C-Suite executives Identify opportunities for upselling, cross-selling, and new business growth Lead negotiations and manage contract renewals Coordinate and oversee customer reviews and strategic planning sessions Collaborate internally to deliver a seamless customer experience Mentor and guide Account Managers to ensure best practices are followed Maintain expert knowledge of R247 's software solutions and industry trends What we are looking for We are seeking a proactive, results-driven individual with a proven track record in software account management and sales. You will thrive in a fast-paced environment and possess the confidence to engage with senior decision-makers effectively. Experience managing SaaS or software accounts , with a focus on retention and growth Experience dealing with enterprise clients and C-suite stakeholders Strong commercial negotiation and contract management skills Evidence of achieving or exceeding revenue targets Excellent communication, presentation, and stakeholder management skills Proficiency with CRM tools such as Salesforce, Dynamics, or HubSpot Relevant qualifications in Business, Technology, or related fields are preferred This is an unmissable opportunity to join a forward-thinking, expanding company offering a competitive salary and benefits package. If you re ready to make a strategic impact and grow your career in software sales, don t miss out on this exciting role. Other roles you may have applied for: Key Account Manager , Sales Manager , Key Account Director , Software Sales Consultant , Software Account Manager , Strategic Account Director
This is a United Kingdom based remote job. See here for the UK Indeed Post:Customer Care Representative - Remote - AtSuperfeet, we're Designed for movement. Built to change lives. Why Join Us? At Superfeet, we're passionate about helping people move more comfortably and perform at their best. You'll join a collaborative and supportive team where your contributions directly impact customer satisfaction and business success across our UK and European markets. We are committed to creating an inclusive workplace where everyone feels valued, supported, and empowered to grow. About the Role We are looking for a proactive and customer-focused Customer Care Representative to support our UK and European business. In this role, you will act as a key point of contact for consumers, retailers, distributors, and internal teams, delivering outstanding customer service while ensuring the smooth processing of orders across the UK and EU markets. This is an exciting opportunity for someone who enjoys problem-solving, thrives in a fast-paced environment, and has experience managing customer enquiries, order fulfilment, and international shipping requirements. This is a remote, UK-based position. What You'll Do Customer Service & Customer Experience Deliver exceptional customer service across phone, email, and digital channels. Respond to customer enquiries efficiently and professionally. Provide product information, recommendations, and order updates. Resolve customer issues and order discrepancies to ensure a positive customer experience. Meet or exceed service performance metrics, including response times, case resolution, customer satisfaction, and quality standards. Participate in ongoing product and systems training. Order Management & Logistics Support Manage customer cases and orders through Microsoft Dynamics 365 CRM. Process and monitor UK and EU orders, including drop-ship and international shipments. Ensure VAT, customs, duties, and shipping documentation are completed accurately and in compliance with regulations. Apply and communicate Incoterms (including EXW, FCA, DAP, and DDP) when processing orders and shipments. Monitor order holds, stock availability, and future orders, coordinating with Procurement and Operations teams as required. Troubleshoot shipment issues with third-party logistics providers (3PLs) and warehouse partners. Prepare commercial invoices, customs documentation, pro forma invoices, and related shipping paperwork. Process returns, warranties, credit memos, and return authorisations. Sales & Account Support Provide operational support for sales initiatives and key customer accounts including PGA and POP orders. Assist with new account setup, account reactivations, and distributor enquiries. Maintain accurate customer and account records. Support compliance with GDPR and applicable UK/EU trade requirements. Continuous Improvement Support reporting and analysis of UK and EU customer trends and order activity. Identify recurring customer issues and provide feedback to internal teams to improve processes and customer experience. Assist with testing new procedures, systems, and website functionality. Create and maintain customer self-service resources, FAQs, and knowledge base content. Collaborate closely with Sales, Finance, Logistics, Procurement, IT, Marketing, and Product teams on process improvements and special projects. What We're Looking For Required Skills & Experience Previous experience in a customer service, customer care, sales support, or order management role. Strong verbal and written communication skills. Excellent attention to detail and organisational skills. Ability to manage multiple priorities and work effectively in a fast-paced environment. Proficiency with Microsoft Office, including Outlook, Excel, and Word. Experience using CRM systems, ideally Microsoft Dynamics 365. Knowledge of international order processing and shipping (drop-ship) documentation. Understanding of VAT, customs requirements, duties, and import/export processes. Familiarity with Incoterms and international trade practices. Strong problem-solving skills and a customer-first mindset. Preferred Qualifications 2+ years of customer service experience. Ability to travel internationally for training and trade shows. Experience working with retail, sporting goods, consumer products, or specialty retail customers. Previous experience supporting UK and/or European markets. Experience with omnichannel customer support platforms including phone, email, chat, and social media. Exposure to automation tools, chatbots, or customer self-service platforms. Personal Attributes Customer-focused and solution-oriented. Detail-oriented with a commitment to accuracy. Adaptable and resilient in a changing environment. Collaborative team player with strong cross-cultural awareness. Able to build positive working relationships across departments and external partners. Superfeet Worldwide has the right to revise duties and responsibilities, without prior notice, in order to meet the needs of the company. Salary: £28,000 to £30,000 Annually Location: Remote - UK (Option to work in office at our Colchester location if desired) Normal Work Hours: 9 am to 5 pm GMT Holiday pay company paid sick pay volunteer hours company pension contributions medical insurance coverage free Superfeet insoles Equal Opportunities Superfeet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment regardless of race, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, marital status, or age.
Aug 24, 2026
Full time
This is a United Kingdom based remote job. See here for the UK Indeed Post:Customer Care Representative - Remote - AtSuperfeet, we're Designed for movement. Built to change lives. Why Join Us? At Superfeet, we're passionate about helping people move more comfortably and perform at their best. You'll join a collaborative and supportive team where your contributions directly impact customer satisfaction and business success across our UK and European markets. We are committed to creating an inclusive workplace where everyone feels valued, supported, and empowered to grow. About the Role We are looking for a proactive and customer-focused Customer Care Representative to support our UK and European business. In this role, you will act as a key point of contact for consumers, retailers, distributors, and internal teams, delivering outstanding customer service while ensuring the smooth processing of orders across the UK and EU markets. This is an exciting opportunity for someone who enjoys problem-solving, thrives in a fast-paced environment, and has experience managing customer enquiries, order fulfilment, and international shipping requirements. This is a remote, UK-based position. What You'll Do Customer Service & Customer Experience Deliver exceptional customer service across phone, email, and digital channels. Respond to customer enquiries efficiently and professionally. Provide product information, recommendations, and order updates. Resolve customer issues and order discrepancies to ensure a positive customer experience. Meet or exceed service performance metrics, including response times, case resolution, customer satisfaction, and quality standards. Participate in ongoing product and systems training. Order Management & Logistics Support Manage customer cases and orders through Microsoft Dynamics 365 CRM. Process and monitor UK and EU orders, including drop-ship and international shipments. Ensure VAT, customs, duties, and shipping documentation are completed accurately and in compliance with regulations. Apply and communicate Incoterms (including EXW, FCA, DAP, and DDP) when processing orders and shipments. Monitor order holds, stock availability, and future orders, coordinating with Procurement and Operations teams as required. Troubleshoot shipment issues with third-party logistics providers (3PLs) and warehouse partners. Prepare commercial invoices, customs documentation, pro forma invoices, and related shipping paperwork. Process returns, warranties, credit memos, and return authorisations. Sales & Account Support Provide operational support for sales initiatives and key customer accounts including PGA and POP orders. Assist with new account setup, account reactivations, and distributor enquiries. Maintain accurate customer and account records. Support compliance with GDPR and applicable UK/EU trade requirements. Continuous Improvement Support reporting and analysis of UK and EU customer trends and order activity. Identify recurring customer issues and provide feedback to internal teams to improve processes and customer experience. Assist with testing new procedures, systems, and website functionality. Create and maintain customer self-service resources, FAQs, and knowledge base content. Collaborate closely with Sales, Finance, Logistics, Procurement, IT, Marketing, and Product teams on process improvements and special projects. What We're Looking For Required Skills & Experience Previous experience in a customer service, customer care, sales support, or order management role. Strong verbal and written communication skills. Excellent attention to detail and organisational skills. Ability to manage multiple priorities and work effectively in a fast-paced environment. Proficiency with Microsoft Office, including Outlook, Excel, and Word. Experience using CRM systems, ideally Microsoft Dynamics 365. Knowledge of international order processing and shipping (drop-ship) documentation. Understanding of VAT, customs requirements, duties, and import/export processes. Familiarity with Incoterms and international trade practices. Strong problem-solving skills and a customer-first mindset. Preferred Qualifications 2+ years of customer service experience. Ability to travel internationally for training and trade shows. Experience working with retail, sporting goods, consumer products, or specialty retail customers. Previous experience supporting UK and/or European markets. Experience with omnichannel customer support platforms including phone, email, chat, and social media. Exposure to automation tools, chatbots, or customer self-service platforms. Personal Attributes Customer-focused and solution-oriented. Detail-oriented with a commitment to accuracy. Adaptable and resilient in a changing environment. Collaborative team player with strong cross-cultural awareness. Able to build positive working relationships across departments and external partners. Superfeet Worldwide has the right to revise duties and responsibilities, without prior notice, in order to meet the needs of the company. Salary: £28,000 to £30,000 Annually Location: Remote - UK (Option to work in office at our Colchester location if desired) Normal Work Hours: 9 am to 5 pm GMT Holiday pay company paid sick pay volunteer hours company pension contributions medical insurance coverage free Superfeet insoles Equal Opportunities Superfeet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment regardless of race, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, marital status, or age.
Customer Service Agent / Helpdesk Agen t Salary £32,000-£34,000, depending on experience Hours 9-hour day on a rotational shift pattern between 7am 7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs of key international customers • Management and ownership of cases throughout their lifecycle through to completion • Case diagnosis and first-line qualification of issues before call-out • Ensure cases are restored for service within SLA • Central point of contact between international customers and suppliers • Booking of engineering resource, logistics, travel, critical spares, etc. • Raising accurate escalations in a timely manner • Booking preventative maintenance visits General Responsibilities • Engagement with other departments • Weekly touch-point meetings, reporting, and chairing of conference calls Other Skills • Accurate recording of calls and customer/contract requirements • Effective actioning and follow-up of required activities • Meticulous attention to detail • Strong administration and organisational skills • Commercial awareness • Excellent customer relations and interpersonal skills • Ability to take responsibility Desirable Skills • Experience with incident-based ticketing systems • Experience with CRM systems (ideally Microsoft Dynamics) • Experience with SAP • Experience working in an AV / VC technology environment • Previous customer service experience
Aug 24, 2026
Full time
Customer Service Agent / Helpdesk Agen t Salary £32,000-£34,000, depending on experience Hours 9-hour day on a rotational shift pattern between 7am 7pm, Monday to Friday, including one hour lunch break Job Summary The role is responsible for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business, many of these areas are subject to SLAs, key performance indicators, and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld are primary objectives of the role. Key Tasks • Single point of contact to meet communication needs of key international customers • Management and ownership of cases throughout their lifecycle through to completion • Case diagnosis and first-line qualification of issues before call-out • Ensure cases are restored for service within SLA • Central point of contact between international customers and suppliers • Booking of engineering resource, logistics, travel, critical spares, etc. • Raising accurate escalations in a timely manner • Booking preventative maintenance visits General Responsibilities • Engagement with other departments • Weekly touch-point meetings, reporting, and chairing of conference calls Other Skills • Accurate recording of calls and customer/contract requirements • Effective actioning and follow-up of required activities • Meticulous attention to detail • Strong administration and organisational skills • Commercial awareness • Excellent customer relations and interpersonal skills • Ability to take responsibility Desirable Skills • Experience with incident-based ticketing systems • Experience with CRM systems (ideally Microsoft Dynamics) • Experience with SAP • Experience working in an AV / VC technology environment • Previous customer service experience
Senior Director of Clinical Business Development (Mid-size Accounts) Updated: Yesterday Location: London, England, United Kingdom Job ID:16402-OTHLOC-C9KwYfw7 You have what it takes: a competitive drive coupled with exceptional sales ability. Ready to help shape the next wave of business development growth at Syneos Health? We are building a best-in-class Clinical Business Development team and looking for proven commercial leaders who know how to win and grow major CRO partnerships. The Senior Director, Clinical Business Development (Mid-size Accounts) is responsible for driving enterprise-level growth through global account strategy, strategic partnerships, and long-term client engagement. This role focuses on identifying and securing high-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Sr Director of Clinical Business Development (Mid-size Accounts) partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client-centric growth strategies that support Syneos Health's global objectives. Responsibilities: Leads global business development efforts across a portfolio of high-value accounts, driving strategic growth and revenue expansion Identifies, evaluates, and pursues enterprise-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances Creates and maintains multi-year strategic growth plans for key global clients, aligned with Syneos Health's commercial objectives Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations Navigates complex global sourcing and procurement organizations to influence client decision-making and streamline contracting processes Collaborates cross-functionally with therapeutic leads, operations, delivery, and marketing to co-create compelling, client-tailored solutions Leads and coordinates the development of high-impact proposals, RFP responses, and executive presentations Maintains up-to-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies Requirements: Proven experience in strategic sales, global business development, or client relationship management in the life sciences industry Bachelors Degree in a science related field, or equivalent related education and experience, plus extensive experience in clinical research and commercialization. Graduade degree (MBA/PhD/MD degrees) is a plus Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape-required Demonstrated success in leading preferred provider pursuits and negotiating master service agreements Deep understanding of clinical research service lines and the full drug development lifecycle Proven ability to build and maintain strategic relationships with mid- to executive-level stakeholders across large, matrixed organisations Strong consultative selling skills with the ability to uncover client needs and co-develop tailored solutions Collaborative and influential, with experience leading cross-functional sales efforts Highly organised and able to prioritise effectively in a dynamic, fast-paced environment Strategic thinker with strong business acumen and data-driven decision-making capability Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce Excellent communication skills in English and another European language (highly desirable), with the ability to influence at all organisational levels Strong strategic and analytical thinking, able to translate complex data into actionable business plans Expert negotiation and presentation skills, especially in complex, multi-stakeholder environments Proactive relationship builder with demonstrated resilience and persistence Collaborative team player who thrives in cross-functional and matrixed environments Adaptable and agile in a fast-paced, evolving global marketplace. Willingness to travel 50% for client meetings, internal engagements, and industry events Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. W o r k H e r e M a t t e r s E v e r y w h e r e How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients' lives around the world. Selecting us as an employer secures acareer inwhich you're guaranteed to: Syneos Health is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit . Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: emailprotected One of our staff members willwork with you to provide alternate means to submit your application.
Aug 24, 2026
Full time
Senior Director of Clinical Business Development (Mid-size Accounts) Updated: Yesterday Location: London, England, United Kingdom Job ID:16402-OTHLOC-C9KwYfw7 You have what it takes: a competitive drive coupled with exceptional sales ability. Ready to help shape the next wave of business development growth at Syneos Health? We are building a best-in-class Clinical Business Development team and looking for proven commercial leaders who know how to win and grow major CRO partnerships. The Senior Director, Clinical Business Development (Mid-size Accounts) is responsible for driving enterprise-level growth through global account strategy, strategic partnerships, and long-term client engagement. This role focuses on identifying and securing high-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Sr Director of Clinical Business Development (Mid-size Accounts) partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client-centric growth strategies that support Syneos Health's global objectives. Responsibilities: Leads global business development efforts across a portfolio of high-value accounts, driving strategic growth and revenue expansion Identifies, evaluates, and pursues enterprise-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances Creates and maintains multi-year strategic growth plans for key global clients, aligned with Syneos Health's commercial objectives Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations Navigates complex global sourcing and procurement organizations to influence client decision-making and streamline contracting processes Collaborates cross-functionally with therapeutic leads, operations, delivery, and marketing to co-create compelling, client-tailored solutions Leads and coordinates the development of high-impact proposals, RFP responses, and executive presentations Maintains up-to-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies Requirements: Proven experience in strategic sales, global business development, or client relationship management in the life sciences industry Bachelors Degree in a science related field, or equivalent related education and experience, plus extensive experience in clinical research and commercialization. Graduade degree (MBA/PhD/MD degrees) is a plus Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape-required Demonstrated success in leading preferred provider pursuits and negotiating master service agreements Deep understanding of clinical research service lines and the full drug development lifecycle Proven ability to build and maintain strategic relationships with mid- to executive-level stakeholders across large, matrixed organisations Strong consultative selling skills with the ability to uncover client needs and co-develop tailored solutions Collaborative and influential, with experience leading cross-functional sales efforts Highly organised and able to prioritise effectively in a dynamic, fast-paced environment Strategic thinker with strong business acumen and data-driven decision-making capability Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce Excellent communication skills in English and another European language (highly desirable), with the ability to influence at all organisational levels Strong strategic and analytical thinking, able to translate complex data into actionable business plans Expert negotiation and presentation skills, especially in complex, multi-stakeholder environments Proactive relationship builder with demonstrated resilience and persistence Collaborative team player who thrives in cross-functional and matrixed environments Adaptable and agile in a fast-paced, evolving global marketplace. Willingness to travel 50% for client meetings, internal engagements, and industry events Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. W o r k H e r e M a t t e r s E v e r y w h e r e How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients' lives around the world. Selecting us as an employer secures acareer inwhich you're guaranteed to: Syneos Health is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit . Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: emailprotected One of our staff members willwork with you to provide alternate means to submit your application.
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm and is office based. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Single point of contact to meet the communication needs of key international customers. Ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and proAV suppliers. Booking of engineering resource / Logistics / Travel / Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Engagement with other proAV departments. Person specification: Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills: Experience of incident-based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Experience of SAP Experience of working in an AV / VC technology arena Previous Customer Service experience Weekly touch-point meeting, reports and chairing of conference calls. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Aug 24, 2026
Full time
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts. Due to the nature of the Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional, experienced Customer Service Agent/Helpdesk Agent to join an established operation with scope to drive and enhance the service at every opportunity. This role works on fortnightly shift pattern, working 40 hours per week, 9 hours a day with shift patterns between 7am-7pm and is office based. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Single point of contact to meet the communication needs of key international customers. Ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues before call out. Ensure cases are restored for service within SLA. Central point of contact between international customers and proAV suppliers. Booking of engineering resource / Logistics / Travel / Critical spares etc. Raising of accurate escalations in a timely manner. Booking of preventative maintenance visits. Engagement with other proAV departments. Person specification: Accurate recording of calls and customer/contract requirements Effective action and follow-up of required activities A meticulous attention to detail Administration and organizational skills Commercial awareness Excellent customer relations and interpersonal skills Ability to take responsibility. Desirable skills: Experience of incident-based ticketing systems Experience of CRM systems, (ideally Microsoft Dynamics) Experience of SAP Experience of working in an AV / VC technology arena Previous Customer Service experience Weekly touch-point meeting, reports and chairing of conference calls. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.