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Are you ready to dive into an exciting career in sales? This is a fantastic opportunity for someone who thrives on autonomy, performance-based rewards, and career growth! We are hiring confident, and motivated individuals to join our dynamic SKY field sales team! No experience? No problem we recruit for attitude and train for success! PLEASE NOTE: A FULL DRIVING LICENSE IS REQUIRED FOR THIS ROLE. . click apply for full job details

Are you ready to dive into an exciting career in sales? This is a fantastic opportunity for someone who thrives on autonomy, performance-based rewards, and career growth! We are hiring confident, and motivated individuals to join our dynamic SKY field sales team! No experience? No problem we recruit for attitude and train for success! PLEASE NOTE: A FULL DRIVING LICENSE IS REQUIRED FOR THIS ROLE. . click apply for full job details

Salary: From £46,550 Location: Kiln Lane Store, Epsom, KT17 1EQ Contract type: Permanent Business area: Retail Closing date: 29 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Deputy Store Managers are pivotal leaders in our largest stores. Working side by side with our Store Managers, they play a key role in shaping the day to day success of the operation. They lead from the front-driving performance, inspiring teams, and ensuring we deliver brilliant service and shopping experiences for our customers. They are accountable for the store's performance, bringing energy and focus to every shift. They lead large teams of colleagues and managers, creating a culture where everyone can do their best work and where our purpose-to make good food joyful, accessible, and affordable for everyone, every day-comes to life. What makes a brilliant Deputy Store Manager: Our best Deputy Store Managers are focussed on our customers and our operations. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Significant experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform longer term planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. You put the customer at the heart of what you do and can show it. Demonstrating a focus on customer experiences and improving them. You've managed a fast paced operation, delivering results across service, sales, and team performance. You're comfortable using data to plan ahead and make improvements that matter. You've handled employee relations cases, including dismissals, with a solid understanding of HR policies. You've helped build leadership capability - supporting managers and colleagues to grow and succeed. You've helped lead change, keeping your team engaged and focused. You consistently role model what great looks like - living values and inspiring others to do the same. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Private Healthcare - Eligible for single cover and to upgrade annually to family cover Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Salary: From £32,200 Location: Frodsham Eddisbury Square Local Store, Frodsham, WA6 6QS Contract type: Permanent Business area: Retail Closing date: 29 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Salary: From £32,200 Location: Alsager Local Store, Stoke-On-Trent, ST7 2EW Contract type: Permanent Business area: Retail Closing date: 29 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Our Convenience Store Managers have full control over their shop. They're accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail's ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It's a job with a lot of responsibility but also one that is highly rewarding. What makes a brilliant Store Manager: Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys. You've managed a fast paced operation, delivering results across service, sales, and team performance. You use insight to make smart decisions that improve store performance and customer experience. You're confident navigating employee relations, including dismissals, and apply HR policies with consistency and care. You've developed and supported leadership capability within your team, helping others step up and succeed. You know how to lead through change - keeping your team motivated and focused. You walk the talk - showing up every day as a role model for service and values. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: 5S ONLY Private Healthcare - Eligible for single cover and to upgrade annually to family cover. 5S ONLY Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Are you ready to dive into an exciting career in sales? This is a fantastic opportunity for someone who thrives on autonomy, performance-based rewards, and career growth! We are hiring confident, and motivated individuals to join our dynamic SKY field sales team! No experience? No problem we recruit for attitude and train for success! PLEASE NOTE: A FULL DRIVING LICENSE IS REQUIRED FOR THIS ROLE. . click apply for full job details

Salary: From £46,550 Location: Kiln Lane Store, Epsom, KT17 1EQ Contract type: Permanent Business area: Retail Closing date: 29 December 2025 Requisition ID: Leading in our stores: Our management teams don't just run stores - they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they're hands on, sleeves rolled up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you'll be doing: Deputy Store Managers are pivotal leaders in our largest stores. Working side by side with our Store Managers, they play a key role in shaping the day to day success of the operation. They lead from the front-driving performance, inspiring teams, and ensuring we deliver brilliant service and shopping experiences for our customers. They are accountable for the store's performance, bringing energy and focus to every shift. They lead large teams of colleagues and managers, creating a culture where everyone can do their best work and where our purpose-to make good food joyful, accessible, and affordable for everyone, every day-comes to life. What makes a brilliant Deputy Store Manager: Our best Deputy Store Managers are focussed on our customers and our operations. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey. Significant experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes. A leader who role models excellent service and business values through teams of managers and colleagues. Uses data and insight to inform longer term planning, improve performance or customer experience and/or KPI's. Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies. Can lead change, delivering engagement on purpose whilst managing team wellbeing. You put the customer at the heart of what you do and can show it. Demonstrating a focus on customer experiences and improving them. You've managed a fast paced operation, delivering results across service, sales, and team performance. You're comfortable using data to plan ahead and make improvements that matter. You've handled employee relations cases, including dismissals, with a solid understanding of HR policies. You've helped build leadership capability - supporting managers and colleagues to grow and succeed. You've helped lead change, keeping your team engaged and focused. You consistently role model what great looks like - living values and inspiring others to do the same. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: Private Healthcare - Eligible for single cover and to upgrade annually to family cover Interest free car loan of up to £10,000. An annual bonus scheme based on our, and your, performance. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. Free food and hot drinks provided for Colleagues in all our stores. Generous holiday entitlement, maternity and paternity leave. Pension - we'll match 4-7.5% of your pension contributions. Sainsbury's share scheme - build up an investment at discounted prices. Wellbeing support - access to emotional support, counselling, legal and financial advice. Colleague networks - link with like minded people to help fulfil your potential. Cycle to Work scheme - hire a new bike and cycling equipment, whilst saving on tax and NI. Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere . Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Overview This is a rare opportunity to take on a pivotal Area leadership role within the Spicerhaart network-driving strategy, performance and market share across a multi-function region. You'll lead a large team undergoing further expansion and unlock the significant growth potential across the area. As the strategic partner to the Estate Agency Director, you'll shape growth plans, elevate standards, and build a high-performing culture that delivers exceptional results across Estate Agency, Legal Services, Financial Services and Land & New Homes. Estate Agency management experience is essential for this role. Location: Wolverhampton (Must reside within the designated Area) Accountable to: Estate Agency Director Responsible for: A defined multi-function Area of the Spicerhaart Network Main Purpose of the role: Responsible for supporting the Estate Agency Director in the implementation and delivery of the Area's strategic operating plans including sales performance within the income, profit and market share across Estate Agency and Legal Services, with oversight and contribution to Financial Services and Land and New Homes. Critical Activities/Main duties: Listings and Market share driven through a culture of canvassing and prospecting; embeds, owns and actively evidences the Company principles for Canvassing, Prospecting and Market Share to optimise 'Area' business opportunities. Drives and creates a partnership culture throughout the 'Area'. Operates and supports partnership working across all business streams within the 'Area' to maximise operational efficiency. Activities/Main duties: To contribute and support the EAD in devising the Area strategy that ensures profitable growth and continuous improvement within the Area. Specific focus will be applied to the role relevant KPIs and Growth of Market Share within the defined territory. Builds and develops a highly effective Area Team whilst embedding the core behaviours, values and principles of the Company. Ensuring that the 'Divisional' operating objectives and standards of performance are not only understood but owned by the Area Team and all employees. Contributes to the definition of and delivers the minimum standards across the Area. Ensures the Area adheres to the 'Spicerhaart Way'. Creates and drives a culture of coaching that leads to a high performance culture (best in class ethos). Leads and motivates the Area business at all times. Works collaboratively with the wider business to ensure that the Area strategy for recruitment, retention, training, coaching and developing is aligned to the 'Divisional' goals. Effectively implements Company and Business Policy within the Area. Represents the Area (is known as the professional face of the Area both internally and externally). Ensuring the implementation of and compliance with 'Divisional' operational planning and financial control systems. Regular monitoring of the Area operating and financial results against plans and budgets, with an aim to improve and increase profitability. With the agreement of the EAD takes remedial action where necessary. Accountable for the legal and commercial compliance throughout the Area business. Supports the EAD in creating a culture of innovation. Throughout the Area, creates a universal knowledge and understanding and commits to the adoption of HR process and best practice including recruitment & selection, training & development, activity and performance management and employee relations. Takes personal accountability for the retention of staff, intervening personally where appropriate to ensure no regretted leavers. Ensures engagement in local marketing initiatives. Establishes, owns and is responsible for the results of the internal audit and compliance processes within their area. Ensure Health and Safety of all colleagues and all reporting is carried out in compliance and legislation and company policies and procedures. Takes responsibility for the Brands reputation within the public forum and B2B with Review platforms playing a key role within this. Forms part of and contributes richly to the Divisional Management team as a Member of the Management team. Works with and supports the Partnership Director to recruit high caliber, industry leading estate agency professionals (or equivalent experience) into the desired Hub and Partnership locations in line with Spicerhaart's Growth plan Role Specific Competencies: People Management; ability to motivate a workforce, to undertake high level and detailed staff 1:1s and reviews with a focus on performance and development of individual reports Strategic Management; provides clear direction and purpose to all Area staff Effectively, contributes to, communicates and drives Change - gains buy in at the earliest opportunity Personal Impact; evidences knowledge and competence daily as a role model within their environment. Uses Influencing Strategies Understands and predicts market trends across Area business streams in order to react/forecast appropriately Marketing experience; understands and responds to Area requirements Champions and conducts the basics; canvassing, prospecting, social media, video, FLINK, 5 star reviews, door knocking, On Market-Off Market Assess, appraise, evaluate; challenge the status quo Moves the business forward; builds & sustains Long Term Performance & Capacity Embeds a culture of self-belief and confidence Understands the business and is able to operate in a multi-faceted 'One Team' Area operation Remotely leads and manages a range of Partners to successfully grow the core area and "take" the market share from the opposition Regularly reviews and intervenes with Partners in order to aid them in the growth of their personal businesses Core Behaviors: Identifies and implements initiatives to improve the Area for the short, medium and longer term Creates a sense of shared vision and excitement for change across the Area Creates a collaborative culture across the Area Works with the key decision makers and influencer'swithin the 'Division' and the wider business to build 'coalitions' for mutual benefit Acts as a long term mentor and coach within the 'Division' Creates a sense of 'pride in their Area and inspires others to do their best Works effectively with other Area Partners to ensure best practice throughout the Division Places an active focus on career planning, Leadership development and succession planning to enable business continuity within the Division and broader Chapter where relevant Leads and Coaches as the go to style of communication allowing this to breed within the Area and nurture a coaching culture within the business A succinct understanding of how to situationally lead individuals of varying tenure and experience, identifying the style that should be adopted for each member of the Area team A role model of fixed base and remote working and remote leadership, demonstrating experience of leading remote geographical Partners and the unique challenges this presents Able to train, present and motivate on their feet, over Zoom and through other multimedia interventions to lead a future facing business The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: . click apply for full job details

Are you ready to dive into an exciting career in sales? This is a fantastic opportunity for someone who thrives on autonomy, performance-based rewards, and career growth! We are hiring confident, and motivated individuals to join our dynamic SKY field sales team! No experience? No problem we recruit for attitude and train for success! PLEASE NOTE: A FULL DRIVING LICENSE IS REQUIRED FOR THIS ROLE. . click apply for full job details

Kitchen Makeovers Sales About the Role The role will be selling made to measure replacement kitchen doors, drawers, coordinating accessories and worktops to be fitted onto existing kitchen cabinets enabling potential customers to have a new looking kitchen without the expense, time and upheaval associated with a complete kitchen refit click apply for full job details

Business Development Manager Recruitment Sector Fuel Growth. Win New Business. Shape out future. Are you a proven sales hunter with deep recruitment industry know-how? Do you thrive on opening doors, building high-value relationships, and turning opportunities into long-term success? If so, we want to hear from you click apply for full job details

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Role Summary Manages and develops a segment of the portfolio to deepen customer relationships and grow accounts through strategic planning. Acts as trusted advisor to accounts in portfolio. Takes ownership of customer problems, including leading and driving internal and external solutions. May lead contract negotiations for smaller accounts. Shares best practices across teams and regions. Role Expectations Establishes new and fosters existing trusted relationships with key decision makers/influencers on customer accounts. Contributes ideas regarding how to create business opportunities (e.g., progress meetings, fact finding/exploratory meetings) to strengthen and grow customer account. Looks for signals that the customer may need additional products/services and navigates through the appropriate organization channels to ensure important customer account business issues are identified and acted upon. Completes and manages dynamic local-, regional-, or chain level account plans based on an understanding of customer need and industry trends; prioritizes time based on the account's value for the organization or likelihood of success. May be required to develop market/territory plans, represent company at industry events, or build company profile in location. Demonstrates understanding of how the organization does business (e.g., business model and operations, financial performance, and key success factors). Applies understanding of the policies, practices, trends, and information (including competitor) that impact the organization and its customers to anticipate and plan for each step of a project. Demonstrates a deep understanding of the financial impact of decisions/solutions and how own role contributes to positive outcomes. Prepares and articulates a business issue impacting own team and helps develop the rationale for addressing it (e.g., impact on satisfaction scores or team revenues). Assists in the identification and analysis (e.g., cost/benefit, risk) of potential solutions to address the business need. Helps determine the recommended solution, documenting the business case for change and sharing with team leadership. Understands the market dynamics and how that is used to spot overall trends; uses this knowledge and understanding to influence customer decisions and business outcomes. Helps customers understand the company's standard contracts and terms and conditions; asks questions of peers when appropriate. Builds productive relationships with legal resources; partners to develop appropriate contract terms for simple contracts. Seeks assistance from senior staff to negotiate simple or short term contracts. Replaces simple/short term contracts with complex multi year contracts for account or regional account. Demonstrates compelling rationale while explaining ideas to gain support to resolve issues and effectively influence others. Offers alternatives and suggestions to address areas of differences to find a common ground, ability to handle objections, disarm tactics effectively, elegantly move out of deadlock situations and achieve favorable outcomes in each negotiation. Considers the situation from the point of view of the other party to identify a common ground; calculates the costs and benefits of possible solutions and the implications of not reaching an agreement. Ability to align products, technology, and offerings to account and market needs, driving strong business outcomes. Understands the full array of the company's offerings and areas of expertise; applies this knowledge to meet the needs of the customer. Builds and maintains a thorough working knowledge of products, technologies, offerings, etc. Demonstrates a working knowledge of competitors' products and services as well as their strengths and weaknesses. Builds relationships with key individuals within the team, department, and organization. Strategically builds relationships to support total portfolio and organization needs. Builds relationships within industry outside of account. Builds working knowledge of customer industry, including market trends and economic challenges and competitive market. Meets with customers to discuss needs and seek feedback on value of products or services. Supports the interpretation of the data relative to the performance of products, services, and solutions against customer needs/expectations. Provide ongoing input to senior management in developing effective and scalable solutions to improve process efficiencies. Functional / Technical Skills Proficiency in English + local language of the market(s) where applicable Impactful communicator Impactful in sales techniques Portfolio management, negotiation with Director and C suite levels, cross selling, and managing operational complexity Education Bachelor's or Master's or equivalent experience 5+ years for Bachelor's 3+ years for Master's Accommodation Requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.