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Role: Business Development Chef Salary: Excellent Salary / Package plus Great Benefits Location: Reading / M4 Corridor At Impact Food Group , we re more than a school caterer. The people are the heart of what we do. We re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. We one of England s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce , reflecting our breadth of experience and reach across the school catering sector. As an organisation we are 900+ sites, with continued growth year on year. Due to continued business growth an exciting opportunity has arisen for experienced Business Development Chef to join the Chapter One team. Reporting to our Food Director you will joining a growing Food team that is making a real impact on the success of Impact Food Group. What you will be doing Sales Presentations & Business Retention Preparing and presenting in their region (and supporting neighbouring presentations.) Retention supporting with added value and business retention presentations Including auditing and development plans for the sites. Deliver a centre of excellence For each brand support and develop the food offer (in line with the Brand Standards) Implement a PVR Highest standards of Health and Safety, and food safety. Hosting schools that are struggling to maintain standards to develop teams. Mobilisation support doing site visits and driving brand standard audits. Identifying Talent Building a team to support with presentations. Pipelining future talent in the business and supporting growth from the Regional Support Chefs. Food Development Pressure testing recipes. Localising the offer to fit the needs of the business to ensure local sales are not being missed due to regional demands. Hospitality cover/support driving more sales in this area. What we are looking for Formal culinary qualification NVQ level 2/3 or equivalent with 3 years experience in a similar role. Computer literate, Microsoft office programmes (Word, Excel, & Powerpoint), alongside our Catering management systems. A strong understanding of menu/concept development, cost controls and operations. Excellent leadership, communication (both in person and on email and teams), and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to motivate and inspire teams to achieve high performance. What We d Love to Give You Competitive salary Bonus payable upon team hitting target 25 days paid annual leave plus bank holidays Access to our extensive online Learning platform and development opportunities An employee wellbeing platform. Access to a salary sacrifice electric car scheme. IFG rewards for highstreets discounts. Annual Summer Party with company awards. Additional Details IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

CEO We're looking for a CEO who is inspiring, values-driven, and a confident fundraiser to lead the next exciting chapter for one of Manchester's most ambitious youth charities This is an exciting time to join an organisation with an established youth work provision, strong reputation in private, public and voluntary sectors, and a successful track record of grants and trusts which includes a capital expenditure investment of £1.4M. Position: CEO Location: Manchester/Hybrid Salary: Up to £80,000 per annum (dependent upon experience) Contract: Permanent Hours: Full-time, 40 hours per week Benefits: Hybrid working, 5% pension contribution, 33 days inclusive of bank holidays (pro-rata), extra day off for your birthday, learning & development opportunities, access to EAP, onsite gym, sports, arts and music facilities and subsidised food from our canteen Closing Date: 21st May 2026 About the Role As Chief Executive, you will combine inspirational leadership with a strong, hands-on approach to fundraising and commercial direction. Acting as a visible ambassador for the youth zone, you will build trust with partners across the city, influence at a regional and national level, and lead with integrity, creativity and purpose to ensure lasting impact for young people and the communities we serve. Alongside fundraising leadership, you will provide strategic direction, financial clarity and cultural leadership to a values-driven organisation focused relentlessly on young people. You will empower a talented Senior Leadership Team and wider workforce to deliver high-quality, inclusive youth work, while ensuring strong safeguarding, and a safe, inspiring facility that remains fit for purpose. You will report to the Chair of the Board, through a high support and high challenge relationship, managing an annual budget of approx. £1.2-£1.5m p.a. ensuring the youth zone delivers a high-quality offer to local young people. Key areas of responsibility include: Strategy & Governance Fundraising & Financial Sustainability Leadership & Culture Partnerships, Profile & Influence Youth Work Quality & Safeguarding Building and Facilities About You We are looking for a proven leader with significant fundraising experience who can demonstrate success in building long-term relationships with major donors (£25k+), corporate partners, trusts and statutory funders, and who can confidently translate ambition into a diverse, resilient income pipeline that secures the future of the organisation. You will have experience of: Successful senior leadership experience within a charity or similar complex organisation. Experience of hands-on fundraising, such as securing and stewarding major donors (£25k+), corporates, trusts and statutory funding. Developing and delivering organisational strategies and business plans. Leading financially sustainable organisations with strong governance and controls. Developing and overseeing high-quality youth-focused services or programmes. Working within multi-agency environments, particularly around safeguarding. To apply, please submit a CV and Cover Letter (of not more than one page), explaining clearly why you are interested in the role. About the Organisation The youth zone is a limited charity that has been delivering high quality youth provision for 12 years. Originally commissioned with MyPlace funding, the organisation has become a community hub in Harpurhey, North Manchester - one of the poorest wards in England with 94% of youth members come from 1st/ 2nd indices on the national poverty index scale, where cost of living increases impacted hard and caused further adversity and inequality. As an equal opportunities' employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an enhanced DBS check. Other roles you may have experience of could include CEO, Chief Exec, Chief Executive, COO, CFO, Managing Director, Charity Director, Head of Fundraising, Director of Operations, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Director of Catering (Strategy & Operations) Brighton College & Brighton College Prep Handcross Job Title: Director of Catering (Strategy & Operations) - Brighton College Group Responsible To: Director of Operations / Regional Manager- Lodestone House Location: Based at Brighton College, supporting Brighton College, Brighton College Prep Handcross and any other associated Brighton College Schools as required. Work Level: Senior Leadership / Strategic Account Level Working Hours: 40 hours, 5 days over 7 Salary: Up to £72,000 Annual Leave Entitlement: 25 days + Bank Holidays Contract: Permanent Role Context Lodestone House operates the catering and hospitality services at Brighton College, one of the UK's most prestigious independent schools and named School of the Decade. Brighton College continues to expand its operations both within the UK and internationally and represents a complex, high-profile and fast-paced catering and hospitality environment. This newly created senior leadership role oversees all catering and hospitality operations and works in close partnership with the Head of Catering Operations (Brighton College). The role exists to provide strategic direction, operational structure, commercial grip and senior leadership across the Brighton College and Brighton College Prep Handcross catering and hospitality operation, with the potential for further growth in the future. Brighton College & Brighton College Handcross Brighton College is one of the UK's most prestigious and forward-thinking independent schools and has been recognised nationally as School of the Decade. Founded in 1845, the College has built an outstanding reputation for academic excellence, pastoral care, innovation and an unapologetically ambitious approach to education. The College educates pupils from ages 3 to 18 and operates as a large, dynamic community, combining day and boarding provision. It has consistently ranked at the top of national league tables and is widely regarded as a benchmark for best practice across the independent education sector. Internal Brighton College Prep Handcross educates pupils from nursery through to 13+, with a strong emphasis on academic foundations, pastoral care and preparing pupils for progression into senior independent education, including Brighton College. Catering and hospitality are viewed as core to the pupil and staff experience, not simply a support function. Food quality, service standards, nutrition, sustainability and operational reliability are all critical to the College's daily life and reputation. The catering operation supports: A large day and boarding pupil population across multiple age groups in central Brighton and a Prep boarding school, based in Handcross High-volume daily breakfast, lunch and supper services with over 3,000 meals served per day across the group including customers with complex allergen and intolerance needs Extensive hospitality provision including: • Formal dinners and receptions • Sporting and cultural events • Parent, alumni and donor events • Conferences, summer schools and commercial lettings • A busy calendar of evening and weekend activity The operation is characterised by: • High service expectations • A strong focus on food quality, nutrition and sustainability • Significant logistical complexity • A requirement for absolute reliability alongside innovation and evolution Overall Purpose of the Role To provide strategic, operational and commercial leadership across the Brighton College (which includes Brighton College and Brighton College Prep Handcross) catering and hospitality operation, ensuring delivery of a seamless, best-in-class service that reflects the College's ambition, reputation and uncompromising standards. The role will set the strategic direction of catering and hospitality, lead and manage complex catering projects, introduce and refine structure and process, support and enable the Head of Catering Operations to deliver day-to-day excellence, and be fully accountable for financial performance, and senior stakeholder reporting. Internal Key Responsibilities Strategic Leadership & Direction. Set and drive the strategic direction for catering and hospitality across Brighton College. Translate Brighton College's vision and values into a clear catering and hospitality strategy. Act as a senior strategic advisor to Brighton College leadership. Ensure alignment between Brighton College expectations and Lodestone House / Compass Group frameworks. Operational Excellence Oversee all catering and hospitality operations across Brighton College and Brighton College Prep Handcross. Introduce clarity, structure and rhythm into operational planning. Ensure consistently high standards of food quality, service and customer experience. Project Leadership & Change Management. Lead major catering and hospitality projects including service redesign, process implementation and offer evolution. Ensure projects are delivered on time, within scope, with minimal operational disruption and within the agreed budget. Establish clear project ownership, governance and delivery plans. Manage risk, dependencies and stakeholder expectations throughout delivery. Translate strategic intent into practical, deliverable outcomes. Financial Accountability & Commercial Performance. Full accountability for contract financial performance. Lead monthly financial reporting, forecasting and variance analysis with the support of the Catering Financial Manager. Prepare and present financial and operational proposals to Brighton College and internal leadership teams. Data, Insight & Reporting Use data to drive decision-making and performance improvement Translate complex financial and operational data into meaningful insight Ensure clear, accurate and trusted reporting People Leadership & Organisation Ensure the operation is correctly structured with the right capability in the right rolesCoach and support senior leaders including the Head of Catering Operations, Deputy Head of

Interim Finance Systems Manager - 6 months contract Fleet, Hampshire - office based twice a week Charity People have partnered with a £15million turnover health charity where we are looking for an experienced Interim Finance systems Manager to provide short term stabilisation and hands on support within a small, busy finance function. This is a delivery focused role, ensuring strong month end processes, reliable management information and proportionate financial controls during a pressured period. It's not about large scale change, but about bringing clarity, structure and confidence to core financial operations. Salary: £55,000 - £60,000 per annum based on experience Hybrid: Twice a week in Fleet, Hampshire Duties and Responsibilities Own and deliver the full month end close, including journals, accruals, prepayments and balance sheet reconciliations by working closely with the Interim Director of Finance and Corporate Services and Head of Finance Produce timely, high quality management accounts with clear variance analysis and practical commentary Review existing financial controls, identify key risks, and implement proportionate and effective safeguards Strengthen reporting, reconciliations and data quality in a largely manual finance environment Develop clear, repeatable templates for management accounts, cashflow forecasting and reforecasting Act as a stabilising presence, sharing knowledge and improving team resilience Person Specification Fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong hands on experience or very strong QBE Systems Accountant Proven track record of delivering month end and management accounts in manual or resource constrained environments Confident working independently, meeting tight deadlines and prioritising highest risk areas Strong intermediate Excel skills (e.g. pivot tables, lookups, SUMIFS, IF functions) Calm, pragmatic and collaborative approach, with the ability to explain finance clearly to non finance colleagues Experience supporting year end and audit processes, ideally within a charity or not for profit setting Timelines for the role: Role will be closing on 11th May, 2026 First stage interview w/c 11th May, 2026 Second stage w/c 18th May, 2026 Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

A gallery shaped by ideas, people and possibility Whitechapel Gallery is a leading contemporary arts organisation in East London, committed to making art accessible to diverse audiences. As we approach our 125th anniversary, we are entering a period of renewed ambition, including a significant capital project and plans for the future of our building and operations. This is a pivotal moment, bringing both opportunity and complexity, requiring clear thinking and strong financial leadership. The opportunity We are seeking a Director of Finance to join us at this important stage. This is a senior leadership role, working closely with the Director, Director of Commerce and Business Transformation, Senior Management Team and Board of Trustees. You will shape financial strategy, support high-level decision-making and ensure the Gallery remains financially sustainable, well-governed and able to deliver its ambitions. The role combines strategic oversight with operational leadership, requiring sound judgement and the ability to work across a complex organisation. The role You will lead the Gallery s financial strategy and planning, ensuring robust budgeting, forecasting and cashflow management. You will provide clear financial insight to support senior decision-making and oversee high-quality reporting. You will ensure strong financial governance and compliance with Charity SORP, manage risk, and lead the annual audit. You will also oversee tax and regulatory matters, including VAT, PAYE and Gift Aid, and manage relationships with auditors, banks and funders. You will lead and develop the Finance Team, while supporting financial understanding across the organisation. As part of the senior leadership group, you will help shape priorities and ensure resources are aligned to deliver impact. About you You will be a qualified accountant (ACA, ACCA, CIMA or equivalent) with senior-level experience. Experience in the charity or cultural sector is helpful but not essential. You will bring strong expertise in financial strategy, planning and governance, and be confident advising Boards or Trustees. You will be able to translate complex financial information into clear insight and build effective relationships across the organisation. Why join Whitechapel Gallery? This is an opportunity to take on a key leadership role at an important point in the Gallery s development. You will work closely with senior colleagues and Trustees, influencing strategy and supporting delivery across the organisation. Equity, diversity and inclusion Whitechapel Gallery is committed to building a diverse and inclusive team and welcomes applications from people of all backgrounds and experiences. We value different perspectives and are committed to an accessible recruitment process. If you require adjustments, please let us know. To apply Send your CV and cover letter to via the link by Sunday 17th May, midnight. For an informal conversation about the role, please reach out to our exclusive recruitment partner, Bryony Thomas, via the Allen Lane agency website.

Join an award-winning, internationally recognised organisation at the forefront of Generative AI, delivering next-generation B2B intelligence products. This is an opportunity for a delivery-focused leader with strong data and analytical capability to drive execution and performance visibility across a growing AI product suite. As a Software Delivery Manager, you will own the end-to-end delivery of AI-driven software initiatives, ensuring releases are executed smoothly, on time, and with clear, data-backed performance insights. You will operate at the intersection of delivery, data analysis, and AI model performance - turning complex evaluation metrics into actionable delivery decisions and executive-level reporting. Reporting to the Director of Generative AI, you will play a key role in coordinating delivery across software engineering, data science, and product teams, while building the dashboards and metrics frameworks that underpin release confidence and strategic decision-making Key Responsibilities Lead the end-to-end delivery lifecycle for AI products and software releases, from planning through to deployment and iteration Own delivery planning, release cycles, dependencies, and cross-functional coordination across engineering, data science, product, and operations Drive delivery execution at pace, proactively managing risks, sequencing work, and ensuring alignment to strategic milestones Develop and maintain dashboard reporting (e.g., Power BI/ SQL ) to track delivery progress and AI model performance Analyse and interpret AI evaluation metrics (e.g., latency, robustness, retrieval performance, hallucination rates, drift) to assess release readiness Translate complex performance data into clear, structured insights and stakeholder reporting Establish and track KPIs, thresholds, and performance indicators to support evidence-based delivery decisions Provide ongoing delivery risk analysis, escalating issues and performance concerns to senior stakeholders Support QA and evaluation processes by ensuring performance, reliability, and quality standards are met and reflected in release decisions Contribute to a data-driven delivery culture, where metrics and dashboards are central to planning and execution Required Experience Proven experience in a Software Delivery Manager (or similar) role, with ownership of end-to-end delivery in engineering-led environments Strong track record of coordinating complex delivery programmes, managing dependencies, risks, and release cycles Advanced data analysis capability, including experience with SQL, BI tools (e.g., Power BI), and performance reporting Experience building or maintaining dashboards and metric frameworks to support delivery and product decisions Ability to interpret technical or AI-related performance metrics and translate them into actionable insights Experience working closely with cross-functional teams including engineering, data science, and product This is a hands-on delivery role, not a people management position. The emphasis is on driving execution, ensuring alignment, and enabling data-informed decision-making across the AI product lifecycle. While the role includes oversight of QA and testing activities, the primary focus is on delivery ownership and performance insight ensuring that AI model evaluation metrics and system performance data are clearly understood, accurately reported, and effectively used to guide release decisions. This is a high-impact opportunity to shape how delivery, performance metrics, and AI evaluation are integrated within a fast-scaling organisation. You will work closely with senior leaders to define how data-driven insights inform delivery strategy, with significant visibility and ownership in a business investing heavily in AI innovation. INDAM The Portfolio Group are acting on behalf of our client in recruiting for this position.

CEO We re looking for a CEO who is inspiring, values-driven, and a confident fundraiser to lead the next exciting chapter for one of Manchester s most ambitious youth charities This is an exciting time to join an organisation with an established youth work provision, strong reputation in private, public and voluntary sectors, and a successful track record of grants and trusts which includes a capital expenditure investment of £1.4M. Position: CEO Location: Manchester/Hybrid Salary: Up to £80,000 per annum (dependent upon experience) Contract: Permanent Hours: Full-time, 40 hours per week Benefits: Hybrid working, 5% pension contribution, 33 days inclusive of bank holidays (pro-rata), extra day off for your birthday, learning & development opportunities, access to EAP, onsite gym, sports, arts and music facilities and subsidised food from our canteen Closing Date: 21st May 2026 About the Role As Chief Executive, you will combine inspirational leadership with a strong, hands-on approach to fundraising and commercial direction. Acting as a visible ambassador for the Youth Zone, you will build trust with partners across the city, influence at a regional and national level, and lead with integrity, creativity and purpose to ensure lasting impact for young people and the communities we serve. Alongside fundraising leadership, you will provide strategic direction, financial clarity and cultural leadership to a values-driven organisation focused relentlessly on young people. You will empower a talented Senior Leadership Team and wider workforce to deliver high-quality, inclusive youth work, while ensuring strong safeguarding, and a safe, inspiring facility that remains fit for purpose. You will report to the Chair of the Board, through a high support and high challenge relationship, managing an annual budget of approx. £1.2-£1.5m p.a. ensuring the Youth Zone delivers a high-quality offer to local young people. Key areas of responsibility include: Strategy & Governance Fundraising & Financial Sustainability Leadership & Culture Partnerships, Profile & Influence Youth Work Quality & Safeguarding Building and Facilities About You We are looking for a proven leader with significant fundraising experience who can demonstrate success in building long-term relationships with major donors (£25k+), corporate partners, trusts and statutory funders, and who can confidently translate ambition into a diverse, resilient income pipeline that secures the future of the organisation. You will have experience of: Successful senior leadership experience within a charity or similar complex organisation. Experience of hands-on fundraising, such as securing and stewarding major donors (£25k+), corporates, trusts and statutory funding. Developing and delivering organisational strategies and business plans. Leading financially sustainable organisations with strong governance and controls. Developing and overseeing high-quality youth-focused services or programmes. Working within multi-agency environments, particularly around safeguarding. To apply, please submit a CV and Cover Letter (of not more than one page), explaining clearly why you are interested in the role. About the Organisation The Youth Zone is a limited charity that has been delivering high quality youth provision for 12 years. Originally commissioned with MyPlace funding, the organisation has become a community hub in Harpurhey, North Manchester one of the poorest wards in England with 94% of youth members come from 1st/ 2nd indices on the national poverty index scale, where cost of living increases impacted hard and caused further adversity and inequality. As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an enhanced DBS check. Other roles you may have experience of could include CEO, Chief Exec, Chief Executive, COO, CFO, Managing Director, Charity Director, Head of Fundraising, Director of Operations, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

CEO We re looking for a CEO who is inspiring, values-driven, and a confident fundraiser to lead the next exciting chapter for one of Manchester s most ambitious youth charities This is an exciting time to join an organisation with an established youth work provision, strong reputation in private, public and voluntary sectors, and a successful track record of grants and trusts which includes a capital expenditure investment of £1.4M. Position: CEO Location: Manchester/Hybrid Salary: Up to £80,000 per annum (dependent upon experience) Contract: Permanent Hours: Full-time, 40 hours per week Benefits: Hybrid working, 5% pension contribution, 33 days inclusive of bank holidays (pro-rata), extra day off for your birthday, learning & development opportunities, access to EAP, onsite gym, sports, arts and music facilities and subsidised food from our canteen Closing Date: 21st May 2026 About the Role As Chief Executive, you will combine inspirational leadership with a strong, hands-on approach to fundraising and commercial direction. Acting as a visible ambassador for the Youth Zone, you will build trust with partners across the city, influence at a regional and national level, and lead with integrity, creativity and purpose to ensure lasting impact for young people and the communities we serve. Alongside fundraising leadership, you will provide strategic direction, financial clarity and cultural leadership to a values-driven organisation focused relentlessly on young people. You will empower a talented Senior Leadership Team and wider workforce to deliver high-quality, inclusive youth work, while ensuring strong safeguarding, and a safe, inspiring facility that remains fit for purpose. You will report to the Chair of the Board, through a high support and high challenge relationship, managing an annual budget of approx. £1.2-£1.5m p.a. ensuring the Youth Zone delivers a high-quality offer to local young people. Key areas of responsibility include: Strategy & Governance Fundraising & Financial Sustainability Leadership & Culture Partnerships, Profile & Influence Youth Work Quality & Safeguarding Building and Facilities About You We are looking for a proven leader with significant fundraising experience who can demonstrate success in building long-term relationships with major donors (£25k+), corporate partners, trusts and statutory funders, and who can confidently translate ambition into a diverse, resilient income pipeline that secures the future of the organisation. You will have experience of: Successful senior leadership experience within a charity or similar complex organisation. Experience of hands-on fundraising, such as securing and stewarding major donors (£25k+), corporates, trusts and statutory funding. Developing and delivering organisational strategies and business plans. Leading financially sustainable organisations with strong governance and controls. Developing and overseeing high-quality youth-focused services or programmes. Working within multi-agency environments, particularly around safeguarding. To apply, please submit a CV and Cover Letter (of not more than one page), explaining clearly why you are interested in the role. About the Organisation The Youth Zone is a limited charity that has been delivering high quality youth provision for 12 years. Originally commissioned with MyPlace funding, the organisation has become a community hub in Harpurhey, North Manchester one of the poorest wards in England with 94% of youth members come from 1st/ 2nd indices on the national poverty index scale, where cost of living increases impacted hard and caused further adversity and inequality. As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an enhanced DBS check. Other roles you may have experience of could include CEO, Chief Exec, Chief Executive, COO, CFO, Managing Director, Charity Director, Head of Fundraising, Director of Operations, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Are you a hands-on leader with a background in complex food manufacturing? We are representing a highly respected specialist in the food ingredient sector who is seeking a frontline Operations Manager. This is a pivotal role that sits close to the factory floor, requiring a leader who can balance strategic input with daily operational excellence. You will report directly to the Managing Director, playing a key role in the general management and future growth of the business. The Role As Operations Manager, you will be responsible for the day-to-day production activities, ensuring that safe, high-quality products are delivered efficiently and on time. You will lead the production team from the front, fostering a culture of safety, quality, and continuous improvement. Key Responsibilities Operational Control: Lead daily production across assigned lines to meet volume, quality, and cost targets while monitoring throughput, yield, and waste. Quality & Compliance: Enforce strict HACCP, GMP , and BRC/FSSC 22000 standards, ensuring rigorous allergen controls and hygiene procedures are followed. People Leadership: Lead, coach, and develop operators and production supervisors. You will manage performance, attendance, and shift discipline to build a high-performing floor culture. HSE Management: Maintain a safe working environment, leading safety observations, investigations, and ensuring total compliance with risk assessments. Continuous Improvement: Drive "Lean" initiatives (5S, standard work) to reduce rework and downtime, using KPI data to trigger corrective actions. Cross-Functional Collaboration: Work closely with Engineering, Quality, and Supply Chain to support trials, changeovers, and new product introductions. The Ideal Candidate Technical Expertise: Proven experience in food manufacturing environments (specifically ingredients, powders, liquids, or blending/extrusion). Standards Driven: Strong knowledge of food safety systems (HACCP, GMP, BRC) and experience supporting internal and external audits. Leadership Style: A calm, decisive leader who can communicate clearly across shifts and hold high standards consistently. Qualifications: Ideally IOSH certified with food safety qualifications and an NVQ/HNC/HND or equivalent experience in a process manufacturing environment. Why Apply? Impact: This is a critical role where your leadership directly influences food safety and operational success. Senior Exposure: Direct involvement in the strategic direction of the company. Competitive Package: A strong salary range and the stability of a permanent role in a specialized sector. If you, or anyone you know would be interested in learning about this, feel free to call me on (phone number removed), or email me at (url removed)

Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec

We're looking for a Logistics Operations Director to lead and shape our logistics and distribution operations across the UK and Europe.You'll take ownership of ensuring our warehouse network, infrastructure, and operating models are scalable, efficient, and aligned to both current demand and future growth. By driving consistency, advancing automation, and embedding a culture of continuous improvement across all hubs, you'll play a key role in enhancing operational performance, optimising costs, and delivering a high-quality customer experience. Key Responsibilities Lead the strategy and ongoing development of our UK and European logistics network (currently six hubs), defining future capability and operational evolution. Define and deliver warehouse and logistics infrastructure strategy across all hubs (Yorkshire, Ireland, Spain, Germany, Sweden), including automation, redevelopment, and the introduction of new equipment, processes and implementation plans. Maximise opportunities for operational consistency improvement, cost optimisation, and customer experience enhancement across all locations. Identify and present a comprehensive set of KPI's and metrics to demonstrate service performance across all logistics operations. Drive continuous improvement and efficiency in warehouse operations, including automation, capacity planning, and operational process optimisation. Identify opportunities to optimise the physical layout, flow, capacity and capability of existing sites through redesign, automation integration, and improved use of space. Deliver and establish efficient operations at the new UK Distribution Centre, including building a high-performing team and defining Labour strategy (automation vs workforce mix). Act as line manager of central warehouse management team. Oversee Returns and trade-in operational infrastructure across all hubs, ensuring they are scalable as product complexity and order volumes increase. Ensure logistics operations can support rapid growth in order volumes, product range, and international shipping complexity. What You'll Bring Senior leadership experience across multi-site warehouse and logistics operations, ideally within an international or European network. Proven ability to define and deliver logistics and distribution strategy aligned to business growth, scalability, and customer service objectives. Strong operational expertise in warehouse environments, including automation, capacity planning, infrastructure development, and process optimisation. Demonstrated success leading large-scale change and improvement initiatives, such as new site start-ups, redevelopments, or network transformation. Highly developed analytical and commercial capability, with experience using KPIs and data to drive performance, cost optimisation, and decision-making. Desirable: Experience operating across European logistics networks and managing the complexity of international distribution. Exposure to advanced warehouse automation technologies and system implementations. Experience overseeing returns, refurb, or trade-in operations at scale. Background in fast-growth, multi-channel, or omnichannel environments. Additional Information Standard working hours with flexibility expected at Director level. Based at our Clifton Moor site in York, with travel to UK and European locations as required. What we'll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing: Competitive salary. Generous discount scheme across our full range of music and home entertainment products. Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas. Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a 'Mindful Employer'. Free car parking with access to electric charging points. Onsite cafe for snacks & drinks with an outside seating area. A relaxed dress code and a great coffee machine to make your day more enjoyable. Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.REF-

Cleaning Contract Manager Lead with Purpose. Drive Excellence. Join a B Corp that Cares. Are you a leader who believes that exceptional service starts with empowered people? At Workplace , we don t just manage contracts; we build environments where businesses thrive. As a certified B Corp , we re part of a global movement of companies using business as a force for good. We balance profit with purpose, and we re looking for a Cleaning Contract Manager who shares that vision. The Role Reporting to the Senior Contract Manager, you ll be the heartbeat of our service delivery across Leeds and Manchester. This isn't a "sit behind a desk" role. You ll be on the front lines: Leading & Inspiring: Motivating a dynamic team to deliver high-quality standards. Strategic Partnering: Acting as the face of Workplace for our clients, ensuring their needs aren't just met but exceeded. Growth Mindset: Helping us stay at the forefront of the facilities sector through innovation and leadership. Are you the one? You re a high-energy, self-motivated professional who loves the "puzzle" of logistics and the "reward" of a happy client. You re likely based in the Leeds/Manchester corridor and thrive in a role that offers autonomy and variety. FUNCTIONS/RESPONSIBILITIES To take direct responsibility for key client relationships and to manage Clients. Responsible for all budgets, promoting new initiatives that the Company introduces, problem solving, training and development of all staff. To work with the Operations Director to continuously improve our service offering to best in class through the use of software, systems, processes and collaborative meetings to provide the best tools and skillsets for our team to excel. To help our team continue the drive towards sustainability, in all aspects of the business, recycling, replacement of chemicals with bio-remedial products, sustainable suppliers. As the leading representative for WORKPLACE in The North of Birmingham, to act with the highest ethics and integrity. To treat all colleagues with respect and professionalism, promoting the highest standards in every aspect of the business. People Management Health & Safety Management Budget Management Contract Management Customer Relationship Management Taking overall responsibility and accountability for the prevention of work-related injury and ill health, as well as the provision of safe and healthy workplaces and activities. Ensuring that the OH&S policy and related OH&S objectives are established and are compatible with the strategic direction of the organisation. KEY RESULT INDICATORS Successful candidate will be responsible for all aspects of operations in The North of Birmingham at Intelligent Workplace Solutions Ltd some duties listed below. Overall responsibility for daily operation of all contracts Knowledge of Grievance & Disciplinary Procedures Health & safety TUPE & Knowledge of Employment Law Controlling Budgets payroll, cleaning materials and equipment Check and manage time & attendance system, wage payments within payroll software monthly Check and manage wage % each month in line with budget. Management accounts Minimising terminations Maximising contribution Additional Sales i.e., add on contract work and additional building services, Organic growth Soft services, such as Carpet cleaning, washroom services, waste & other Hard services such as M&E Promote Salesforce, Elog and any new innovations/ ideas. People Management skills to deal with Clients & staff, dealing with help desk cases. Training & Developing of the team. Managing contracts to highest standards Staff recruitment and management Ensuring Staff holidays/absences are covered. Experience of recruiting and managing local staff Client Audits/ Site inspections with & without Managers Quality Service Audits with Clients to ensure delivery of services to all aspects. Knowledge of payroll software, ideally Cleanlink payroll Microsoft 365 Contract reviews prior to contract anniversaries each year. This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to details every activity. Specific tasks and objectives will be agreed with the successful candidate on an annual basis. The successful candidate will be required always to perform any other reasonable task, as requested by the Operations Director, to meet the operational needs of the business.

Warehouse Manager Wellingborough Up to £42k per annum Ready to take ownership of a high impact operation at the heart of a fast moving business? ENB are looking for a confident, hands-on Warehouse Manager to lead a stores function and keep everything moving seamlessly. Working closely with the Operations Director and Production Management, you'll be the driving force behind planning, performance and precision across goods-in, goods-out, storage and inventory control. This isn't a sit back role. It's for someone who thrives on pace, solves problems fast and knows how to get the very best out of people and processes. Day to day you will: Take full control of the stores operations with efficiency and accuracy Manage a high performing team, aligning, motivating and delivering at pace Smart use of their ERP system to plan, track and optimise all movements Continuous improvement. Spot it, fix it and elevate it Experience required: Experience leading a stores or warehouse team in a fast paced, time critical environment Deep expertise in inventory control and operational planning Experience with ERP/production planning systems Strong Excel skills A natural ability to lead, organise and make decisions under pressure Confidence to challenge, improve and raise standards Flexibility to meet the dynamic demands of the industry Bonus points for Change management experience Six Sigma or similar continuous improvement credentials

Interim Finance Systems Manager - 6 months contract Fleet, Hampshire - office based twice a week Charity People have partnered with a £15million turnover health charity where we are looking for an experienced Interim Finance systems Manager to provide short-term stabilisation and hands-on support within a small, busy finance function. This is a delivery-focused role, ensuring strong month-end processes, reliable management information and proportionate financial controls during a pressured period. It's not about large-scale change, but about bringing clarity, structure and confidence to core financial operations. Salary: £55,000 - £60,000 per annum based on experience Hybrid: Twice a week in Fleet, Hampshire Duties and Responsibilities Own and deliver the full month-end close, including journals, accruals, prepayments and balance sheet reconciliations by working closely with the Interim Director of Finance and Corporate Services and Head of Finance Produce timely, high-quality management accounts with clear variance analysis and practical commentary Review existing financial controls, identify key risks, and implement proportionate and effective safeguards Strengthen reporting, reconciliations and data quality in a largely manual finance environment Develop clear, repeatable templates for management accounts, cashflow forecasting and reforecasting Act as a stabilising presence, sharing knowledge and improving team resilience Person Specification Fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong hands-on experience or very strong QBE Systems Accountant Proven track record of delivering month-end and management accounts in manual or resource-constrained environments Confident working independently, meeting tight deadlines and prioritising highest-risk areas Strong intermediate Excel skills (e.g. pivot tables, lookups, SUMIFS, IF functions) Calm, pragmatic and collaborative approach, with the ability to explain finance clearly to non-finance colleagues Experience supporting year-end and audit processes, ideally within a charity or not-for-profit setting Timelines for the role: Role will be closing on 11th May, 2026 First stage interview w/c 11th May, 2026 Second stage w/c 18 th May, 2026 Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

This role leads all financial operations for a manufacturing SME, working closely with the Managing Director and Board to deliver accurate reporting, planning, and strategic financial insight while remaining hands-on. It combines team leadership with responsibility for accounting, budgeting, cashflow, tax, audit, and the professionalisation of finance processes within a growing business that is part of a wider group. Client Details My client is a privately owned, manufacturing SME. They operate as part of a wider international group. They are in a phase of professionalising and strengthening their finance function, valuing hands-on leadership, robust controls, and close collaboration with senior management. Description Oversee all financial operations within the company Manage the accounting and finance team and guide them towards achieving company objectives Drive profitability and growth by understanding and influencing key business drivers Prepare monthly, quarterly, and annual financial statements Ensure compliance with regulatory laws and standards in all financial functions Develop and implement financial strategies and plans Monitor and manage company budget and finances Engage in regular financial forecasting and risk analysis Profile Commercially minded finance leader with strong technical accounting expertise Comfortable operating hands-on in an SME manufacturing environment Credible business partner to the Managing Director and Board, contributing to strategic and investment decisions Proven capability across financial reporting, budgeting, FP&A, and cashflow management Experience professionalising finance and accounting processes and controls Confident people manager, able to lead and develop a small finance team Strong communicator, effective with auditors, tax advisers, and wider group stakeholders Advanced Excel skills, with exposure to ERP/BI systems an advantage Pragmatic, detail-oriented, and proactive with a can-do attitude Job Offer Senior leadership role with genuine influence, working closely with the Managing Director and Board Opportunity to shape and professionalise the finance function within a growing manufacturing business Broad, end-to-end responsibility across finance, offering strategic exposure as well as hands-on involvement Stable, permanent position within a profitable SME that is part of a wider group Scope to lead, develop, and build a small finance team and improve systems and processes Involvement in key commercial decisions, including investment appraisal and CAPEX planning Competitive senior-level remuneration package, commensurate with experience Chance to make a visible, lasting impact in a business at an important stage of its development

About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role The Cognitive Automation Factory Ecosystem and Operations Lead is a senior leadership role responsible for the end-to-end operational performance, ecosystem management, and strategic evolution of the Group's Cognitive Automation Factory. This role is effectively the operational backbone and successor-level counterpart to the Head of Cognitive Automation. It ensures that the CAF operates as a high-performance, multi-technology, multi-partner industrial engine capable of delivering 8-figure business benefits through applied AI and automation. The successful candidate will combine deep automation expertise, enterprise-grade delivery leadership, and strong commercial acumen to: Lead large, blended teams (internal and external) Engage senior stakeholders across operating companies Manage strategic technology and delivery partners Own operational governance, standards, and performance metrics Drive sustainable, measurable EBIT impact Your responsibilities 1. Factory Leadership & Operational Excellence Lead the operational performance of the Cognitive Automation Factory across the Group. Industrialise AI and automation delivery through standardised engineering practices, governance, quality controls and reusable frameworks. Ensure predictable, high-quality delivery across multiple concurrent programmes and products. Own delivery economics, capacity planning, utilisation, and multi-shore optimisation. 2. Business Value & Benefits Realisation Ensure all AI and automation initiatives are anchored in measurable business value. Track and govern realised vs. forecast benefits (cost-out, productivity, error reduction, revenue enablement). Act as a senior escalation point for underperforming initiatives. Partner with Finance and OpCo stakeholders to validate tangible benefits delivered. 3. Ecosystem & Partner Management Lead and optimise a blended ecosystem of strategic partners and internal engineering squads. Manage commercial performance, contractual KPIs, and delivery standards. Ensure knowledge transfer and capability uplift within the internal team. Maintain a competitive, scalable, and innovation-led partner model. 4. Technology & Architecture Governance Provide senior oversight across the automation and AI technology stack, including: o RPA platforms (e.g., UiPath, Power Automate) o AWS-based cloud-native architectureso Agentic AI frameworks (Agent Core, LangChain, LangGraph) o Large Language Models (multi-model strategy) o Orchestration frameworks and event-driven architectures o Document AI and extraction (e.g., Berdock)o EVAL frameworks and LLM evaluation methodologies o Observability, monitoring and guardrails for AI agents Ensure scalable, secure, compliant and production-grade solutions. Champion best practices in AI governance, risk management, and model lifecycle management. 5. Senior Stakeholder Engagement Engage senior leaders across operating companies at Director and C-level. Translate AI and automation capabilities into business language. Influence prioritisation decisions and roadmap alignment across the Group. Represent the CAF in senior governance forums. 6. Talent & Capability Development Build and mentor high-performing automation and AI delivery leaders. Establish clear career paths and succession planning within the CAF. Foster a culture of engineering excellence, accountability, and measurable impact. Drive continuous capability uplift across RPA, AI, and agentic systems. Your skills, experience and qualifications Essential Experience 12+ years' experience in enterprise technology delivery, with at least 7+ years leading large-scale automation or AI programmes. Proven track record of delivering significant, tangible business benefits through applied AI and automation. Experience managing multi-disciplinary teams combining internal staff and strategic delivery partners. Experience operating at senior stakeholder level (Director/C-level engagement). Strong commercial acumen, including budget ownership and benefits tracking. Technical Depth (Non-Hands-On but Credible) The candidate must have sufficient depth to challenge architects and engineers credibly, even if not coding daily. Demonstrated expertise in: RPA platforms such as UiPath and Power Automate Cloud-native architectures (preferably AWS) Agentic AI frameworks (LangChain, LangGraph, agent orchestration) Multi-LLM strategies and model selection EVAL frameworks for LLM/agent performance Observability, logging, guardrails and governance for AI agents Workflow orchestration and integration patterns Enterprise-grade security and compliance considerations for AI systems Desirable Experience within aviation, transportation, logistics, or other complex operational industries. Experience scaling an AI or automation factory model. Exposure to regulated environments. Knowledge of EU AI Act and enterprise AI governance frameworks. Personal Attributes Strategic thinker with strong operational discipline. Calm under pressure in complex, multi-stakeholder environments. Commercially sharp, data-driven, and outcome-oriented. High credibility with both engineers and executives. Not dazzled by hype. Focused on value. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

Production Manager £42,000 £45,000 + Benefits Full Time 37.5 Hours per Week Early Start (6:00am) Blackwood An exciting opportunity has arisen for an experienced Production Manager to join a well-established and fast-paced manufacturing operation based in the Blackwood area. Reporting directly to the Operations Director, this role is ideal for a highly organised and analytical individual who thrives in a production environment and enjoys coordinating workflow, driving operational performance, and managing production priorities to achieve throughput and delivery targets. This is a slightly different Production Manager role to the traditional people-management-focused position. While you will coordinate and allocate work across approximately 75 operational staff, the focus is heavily centred around production planning, operational flow, bottleneck management, and ensuring production targets are achieved efficiently. Key Responsibilities Develop and manage production schedules across multiple work centres Coordinate workflow and allocate work to support operational throughput targets Identify bottlenecks and implement solutions to maintain production continuity Create and manage project plans to support operational delivery and efficiency Monitor operational performance and analyse production data to drive improvements Work closely with senior leadership to ensure customer and business requirements are achieved Produce operational reports and performance updates Ensure high standards of safety, quality, and compliance are maintained Support continuous improvement initiatives across operations The Ideal Candidate Will Have Previous experience within a production, manufacturing, operations, or planning environment Strong analytical and organisational skills Experience creating project plans and managing operational priorities The ability to problem solve quickly within a fast-paced environment Excellent communication and stakeholder management skills Confidence working with KPIs, operational data, and reporting A proactive, structured, and can-do approach Good IT skills including Microsoft Excel, Word, and Outlook Benefits 24 days annual leave plus bank holidays (increasing with service) Company pension scheme Life assurance Company sick pay scheme Employee Assistance Programme On-site parking We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, sexual orientation, religion and many other parts of one s identity. All of our employee s points of view are key to our success, and inclusion is everyone's responsibility.

Are you highly organised, proactive, and confident in supporting senior leadership with day-to-day coordination? Our client, a growing and dynamic business, is seeking an Office Coordinator to support the smooth running of their operations. This is a key administrative role with a strong focus on supporting the COO and senior leadership team, ensuring day-to-day activities are well coordinated and efficiently managed. This is an excellent opportunity for someone who enjoys a broad, hands-on role combining office coordination, facilities support, and PA responsibilities within a fast-paced and collaborative environment. Key Responsibilities Provide direct administrative and coordination support to the COO and Chairman, including diary management, travel arrangements, and meeting coordination. Act as a central point of contact for day-to-day office operations, ensuring smooth and efficient business support. Prepare meeting rooms, coordinate board meetings, and arrange refreshments and visitor logistics. Coordinate office facilities, including maintenance, contractors, cleaning schedules, and general upkeep. Manage office supplies and ensure a well-organised and professional working environment. Maintain compliance records and support administrative aspects of Health & Safety processes. Assist with onboarding administration, employee records, benefits coordination, and training logistics. Support payroll inputs, timesheets, and general people administration tasks. Coordinate internal events and social activities. Follow up on actions and tasks to ensure nothing is missed and priorities are managed effectively. Provide general administrative support across the business as required. Key Skills & Experience Previous experience in an Office Coordinator, PA, or administrative support role. Experience supporting senior stakeholders (e.g. COO, Directors, or Executives). Strong organisational skills with the ability to manage multiple priorities. Excellent attention to detail and a proactive, problem-solving approach. Confident communicator with strong written and verbal skills. Ability to work independently while also collaborating with wider teams. Strong IT skills, including Microsoft Office. Experience coordinating facilities or office operations is desirable. Additional Information Full-time, Monday Friday, 7:30am-4pm/8:30am-5pm Office-based role Opportunity to work closely with senior leadership Varied and dynamic role within a growing business Supportive and collaborative working environment To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to Shanelle Bowyer at (phone number removed). Alternatively, connect with us on LinkedIn via the following link: (url removed)/

Location: St. Albans, AL4 Salary: £40,000 Working Hours: Monday- Friday (Hybrid) Job Code: MJ2254 Customer Experience Executive (Hybrid) An exciting role awaits within a renowned company, established nearly 40 years ago and employing over 3000 people nationwide. This position is perfect for someone who thrives on enhancing customer experiences and driving positive change. Imagine working in a dynamic environment where your contributions directly impact customer satisfaction and business growth. Reporting directly to the Commercial Director, this role is pivotal in shaping the customer journey, working closely with sales, retention, and customer service teams. This hybrid role offers the flexibility of working two days in the office and three days from home. Seize this chance to make a meaningful impact and grow within a supportive and forward-thinking company. Apply now and take the next step in your career journey! Key responsibilities include: Implementing a high-performance culture prioritising customer experience, including developing training programs and setting clear performance metrics Identifying improvement areas in the customer journey by gathering and analysing customer feedback, and liaising with relevant departments for solutions Refining processes to boost efficiency and growth through continuous monitoring, evaluation, and optimization of operations Strengthening customer relationships by developing tailored engagement strategies and personalized communication plans Managing a part-time Customer Service Executive, including delegating tasks, providing support and feedback, and ensuring alignment with overall customer service goals The ideal candidate will possess: Strong analytical skills with the ability to interpret data High IT literacy Excellent communication abilities Goal-oriented mindset Experience in customer-focused environments Demonstrated previous experience in change management This role comes with extensive benefits. You can look forward to: 28 days of holiday, including bank holidays Hybrid Working An additional day off for your birthday An online Wellbeing platform to promote health and balance A paid volunteering day annually to support a cause close to your heart Free access to an extensive E-Learning Platform with over 40 courses to support your career growth Company events On-site parking Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available