We're looking for an Operations Director to join our Kier Places Building Solutions team based in the Northern region. Location: Regional office (Sheffield & Basingstoke hubs) Hours: Full-time - 40 hours per week We are unable to offer certificates of sponsorship to any candidates in this role. Join our Building Solutions team as Operations Director and take the lead in shaping the future of construction across the Northern region. This is an exciting opportunity to drive growth, build lasting client relationships, and lead a talented team in delivering ambitious projects valued between 1m and 20m. You'll be working within a supportive, collaborative environment where your leadership will make a genuine impact on both our people and our projects. What will you be responsible for? As an Operations Director, you'll be working within the Building Solutions team, supporting them in delivering a profitable revenue target of 40m+ whilst maintaining the highest standards of safety, quality, and client satisfaction. Your day-to-day will include: Leading the delivery of a diverse portfolio of projects across the region, managing resources and ensuring successful outcomes for clients Building and nurturing strong relationships with clients, consultants, and supply chain partners, identifying opportunities for growth and collaboration Creating a culture of safety, wellbeing, and inclusion where every team member can thrive and contribute to business success Leading, coaching, and inspiring a diverse team of highly motivated professionals, providing development opportunities and clear direction Working collaboratively with business development and pre-construction teams to develop winning strategies and ensure smooth project mobilisation What are we looking for? This role of Operations Director is great for you if: You're an experienced construction leader with a proven track record in managing P&L and delivering successful projects in the 1m- 20m range You have strong relationship-building skills and experience working with public sector and private clients in sectors such as education, health, or local authorities You're passionate about creating inclusive, high-performing teams and have demonstrable experience in coaching and developing diverse talent You communicate with clarity and authenticity, able to inspire and motivate people at all levels of the organisation You're forward-thinking and collaborative, with the emotional intelligence to navigate complex stakeholder landscapes and drive positive change Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
May 07, 2026
Full time
We're looking for an Operations Director to join our Kier Places Building Solutions team based in the Northern region. Location: Regional office (Sheffield & Basingstoke hubs) Hours: Full-time - 40 hours per week We are unable to offer certificates of sponsorship to any candidates in this role. Join our Building Solutions team as Operations Director and take the lead in shaping the future of construction across the Northern region. This is an exciting opportunity to drive growth, build lasting client relationships, and lead a talented team in delivering ambitious projects valued between 1m and 20m. You'll be working within a supportive, collaborative environment where your leadership will make a genuine impact on both our people and our projects. What will you be responsible for? As an Operations Director, you'll be working within the Building Solutions team, supporting them in delivering a profitable revenue target of 40m+ whilst maintaining the highest standards of safety, quality, and client satisfaction. Your day-to-day will include: Leading the delivery of a diverse portfolio of projects across the region, managing resources and ensuring successful outcomes for clients Building and nurturing strong relationships with clients, consultants, and supply chain partners, identifying opportunities for growth and collaboration Creating a culture of safety, wellbeing, and inclusion where every team member can thrive and contribute to business success Leading, coaching, and inspiring a diverse team of highly motivated professionals, providing development opportunities and clear direction Working collaboratively with business development and pre-construction teams to develop winning strategies and ensure smooth project mobilisation What are we looking for? This role of Operations Director is great for you if: You're an experienced construction leader with a proven track record in managing P&L and delivering successful projects in the 1m- 20m range You have strong relationship-building skills and experience working with public sector and private clients in sectors such as education, health, or local authorities You're passionate about creating inclusive, high-performing teams and have demonstrable experience in coaching and developing diverse talent You communicate with clarity and authenticity, able to inspire and motivate people at all levels of the organisation You're forward-thinking and collaborative, with the emotional intelligence to navigate complex stakeholder landscapes and drive positive change Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
Programme Technical Excellence Director Job Description: Contract: Fixed Term: 6 months Workplace type: Onsite in Brighton with regular travel to London required Location: England, UK Overview We are seeking an experienced Programme Commissioning & Technical Excellence Director to lead multiple workstreams across a technical excellence improvement programme. The successful candidate will have a strong background in Facilities Management, programme delivery, asset management, and HVAC systems, with the ability to operate confidently across technical, operational, and client facing environments. This role will support all the client's UK offices-London, Brighton, and Burgess Hill -with an initial focus on Brighton. You will work closely with multi discipline engineering, FM teams, and project management; supporting the delivery of a large scale technical excellence programme for a major banking client. General Responsibilities Define, document, and implement operating models for; Weekly technical operations Monthly performance reviews Quarterly asset management strategy sessions Develop and own the Technical Performance Pack, building on existing reporting and dashboards, and working with the EMEA Engineering lead. Review existing client dashboards and make recommendations for improvement or consolidation, based on discussions with client and understanding their needs and requirements. Understand the contract and associated KPIs, look to develop a technical KPI library. Vendor & Supplier Review Conduct a full assessment of technical vendor performance, holding suppliers accountable and challenging poor performance where required. Develop and implement technical supplier scorecards for ongoing performance monitoring. Assess the account effectiveness of self-delivery vs subcontracted models across technical services. Look for ways to increase self-delivery if found to create value. FM & Technical Responsibilities Build and document standard operating procedures of the facility and utility systems relevant to the account (e.g. HVAC, boilers, BMS systems etc). Provide technical troubleshooting for the team where required to identify relevant stakeholders and bring SMEs and contractors together to resolve issues. Identify and escalate issues, blockers, or schedule deviations to account leadership and/or the client as required. Risk, Reporting, & Continuous Improvement Work with the Engineering Lead to review the existing risk register, strengthening controls, mitigations, and ownership structures. Identify operational and technical efficiencies across FM operations and project delivery. Produce clear and concise reporting for client, account, and EMEA technical excellence leadership teams. Skills & Experience: Required: Significant experience in Facilities Management, including technical operations, project handovers, and vendor management. Understanding of asset management principles, lifecycle, maintenance strategies, and condition assessments. Strong working knowledge of HVAC systems and other mechanical & electrical building services. Proven ability to work with multi discipline engineering, project management, and operational teams. Excellent communication, presentation, and stakeholder management skills, with the ability to influence across client and contractor teams. Ability to assess technical information, challenge constructively, and drive improvements. Strong analytical skills, with the ability to develop high quality reporting packs, dashboards, and performance packs. Desirable: Experience in banking or mission critical environments. Experience developing KPI frameworks, dashboards, and scorecards. Experience in commissioning, QA/QC processes, and technical auditing Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 07, 2026
Full time
Programme Technical Excellence Director Job Description: Contract: Fixed Term: 6 months Workplace type: Onsite in Brighton with regular travel to London required Location: England, UK Overview We are seeking an experienced Programme Commissioning & Technical Excellence Director to lead multiple workstreams across a technical excellence improvement programme. The successful candidate will have a strong background in Facilities Management, programme delivery, asset management, and HVAC systems, with the ability to operate confidently across technical, operational, and client facing environments. This role will support all the client's UK offices-London, Brighton, and Burgess Hill -with an initial focus on Brighton. You will work closely with multi discipline engineering, FM teams, and project management; supporting the delivery of a large scale technical excellence programme for a major banking client. General Responsibilities Define, document, and implement operating models for; Weekly technical operations Monthly performance reviews Quarterly asset management strategy sessions Develop and own the Technical Performance Pack, building on existing reporting and dashboards, and working with the EMEA Engineering lead. Review existing client dashboards and make recommendations for improvement or consolidation, based on discussions with client and understanding their needs and requirements. Understand the contract and associated KPIs, look to develop a technical KPI library. Vendor & Supplier Review Conduct a full assessment of technical vendor performance, holding suppliers accountable and challenging poor performance where required. Develop and implement technical supplier scorecards for ongoing performance monitoring. Assess the account effectiveness of self-delivery vs subcontracted models across technical services. Look for ways to increase self-delivery if found to create value. FM & Technical Responsibilities Build and document standard operating procedures of the facility and utility systems relevant to the account (e.g. HVAC, boilers, BMS systems etc). Provide technical troubleshooting for the team where required to identify relevant stakeholders and bring SMEs and contractors together to resolve issues. Identify and escalate issues, blockers, or schedule deviations to account leadership and/or the client as required. Risk, Reporting, & Continuous Improvement Work with the Engineering Lead to review the existing risk register, strengthening controls, mitigations, and ownership structures. Identify operational and technical efficiencies across FM operations and project delivery. Produce clear and concise reporting for client, account, and EMEA technical excellence leadership teams. Skills & Experience: Required: Significant experience in Facilities Management, including technical operations, project handovers, and vendor management. Understanding of asset management principles, lifecycle, maintenance strategies, and condition assessments. Strong working knowledge of HVAC systems and other mechanical & electrical building services. Proven ability to work with multi discipline engineering, project management, and operational teams. Excellent communication, presentation, and stakeholder management skills, with the ability to influence across client and contractor teams. Ability to assess technical information, challenge constructively, and drive improvements. Strong analytical skills, with the ability to develop high quality reporting packs, dashboards, and performance packs. Desirable: Experience in banking or mission critical environments. Experience developing KPI frameworks, dashboards, and scorecards. Experience in commissioning, QA/QC processes, and technical auditing Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Your New Role We have a fantastic opportunity for an experienced Head of Commercial to play a pivotal leadership role within our Highways Technology Services portfolio, reporting to our Sector Commercial Director , with functional responsibility to the Business Director . This senior leadership role will spearhead commercial management across a high-value, multi-contract portfolio , including market-leading Electric Vehicle charging infrastructure & Street Lighting projects , supporting delivery, growth and future expansion aligned to the decarbonisation of UK transport infrastructure. This is a full-time, permanent position , offering hybrid working . As Head of Commercial, you will be instrumental in ensuring robust monthly cost and value reconciliation, annual forecasts and budgets, and strong commercial governance across the portfolio. You will build trusted relationships with internal and external stakeholders, clients, and supply chain partners, whilst shaping commercial strategy, managing risk and opportunity, and supporting profitable growth. You will also play a key role in work-winning activity , supporting bids, tenders and pricing strategies to strategically grow our account and diversify our portfolio. You will be responsible for: Developing, agreeing and implementing a commercial strategy aligned to organisational objectives and portfolio requirements. Protecting and enhancing Amey's commercial interests both pre- and post-contract , ensuring strong governance and compliance. Providing senior commercial leadership across a substantial portfolio with accountability for commercial performance, value recovery and cash flow. Leading commercial risk and opportunity management, including dispute avoidance and resolution where required. Building and sustaining excellent client and supply chain relationships at a senior level. Playing a key leadership role in pre-contract and work-winning activity , shaping commercial and pricing frameworks to support bids and growth opportunities. Representing Amey externally where appropriate, engaging with industry stakeholders and forums to support best practice and market positioning. Coaching, mentoring and developing senior commercial professionals, embedding best commercial practice and strengthening succession planning. Acting as a role model for Inclusion and Diversity , fostering an open, inclusive culture and supporting recruitment, retention and engagement across the commercial function. Undertaking people management responsibilities including performance reviews, feedback, and year-on-year development of individual and team capability. Coaching and developing both commercial and non-commercial teams to ensure commercial awareness and processes are embedded across the business. What success looks like: A highly engaged, high-performing commercial team delivering strong commercial outcomes across the portfolio. Improved commercial rigour, risk management, and value recovery. Trusted, influential relationships with senior clients, partners and internal stakeholders. Tangible contribution to sustainable growth, innovation and work-winning success. We want to hear from you if you have: A degree (or equivalent experience) in a commercial, quantity surveying, engineering or related discipline, with a commitment to continued professional development. Significant senior-level commercial leadership experience within construction, engineering or infrastructure environments (highways experience desirable but not essential). Strong influencing, negotiation and stakeholder management skills, with the ability to operate confidently at senior leadership level. A collaborative, proactive approach with a commitment to continuous improvement and excellence. If you have most but not all of the experience listed, we still encourage you to apply, as development or training may be available. Why join Amey? At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here. Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you. Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions Career Growth: Shine in your career with advancement opportunities Training Opportunities : Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth. Holidays - Enjoy at least 25 days of holiday plus bank holidays, and the opportunity to buy further days. Pension - Generous pension scheme, with extra contributions from Amey Flexible working - We offer a range of flexible working practices, including hybrid, part-time and flexible working patterns. With our network of offices across the UK, we are open to discussing working options that match your needs, with the flexibility to change how you work as your life evolves Flexible benefits - Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership. Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities Family friendly policies for new parents or if you provide care for a dependant Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey About Amey We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come. To find out more visit our website (url removed) Application Guidance and Diversity & Inclusion At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine. As a disability confident leader, we're proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at removed) to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process. Apply today We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible Inspiring Impact Together
May 07, 2026
Full time
Your New Role We have a fantastic opportunity for an experienced Head of Commercial to play a pivotal leadership role within our Highways Technology Services portfolio, reporting to our Sector Commercial Director , with functional responsibility to the Business Director . This senior leadership role will spearhead commercial management across a high-value, multi-contract portfolio , including market-leading Electric Vehicle charging infrastructure & Street Lighting projects , supporting delivery, growth and future expansion aligned to the decarbonisation of UK transport infrastructure. This is a full-time, permanent position , offering hybrid working . As Head of Commercial, you will be instrumental in ensuring robust monthly cost and value reconciliation, annual forecasts and budgets, and strong commercial governance across the portfolio. You will build trusted relationships with internal and external stakeholders, clients, and supply chain partners, whilst shaping commercial strategy, managing risk and opportunity, and supporting profitable growth. You will also play a key role in work-winning activity , supporting bids, tenders and pricing strategies to strategically grow our account and diversify our portfolio. You will be responsible for: Developing, agreeing and implementing a commercial strategy aligned to organisational objectives and portfolio requirements. Protecting and enhancing Amey's commercial interests both pre- and post-contract , ensuring strong governance and compliance. Providing senior commercial leadership across a substantial portfolio with accountability for commercial performance, value recovery and cash flow. Leading commercial risk and opportunity management, including dispute avoidance and resolution where required. Building and sustaining excellent client and supply chain relationships at a senior level. Playing a key leadership role in pre-contract and work-winning activity , shaping commercial and pricing frameworks to support bids and growth opportunities. Representing Amey externally where appropriate, engaging with industry stakeholders and forums to support best practice and market positioning. Coaching, mentoring and developing senior commercial professionals, embedding best commercial practice and strengthening succession planning. Acting as a role model for Inclusion and Diversity , fostering an open, inclusive culture and supporting recruitment, retention and engagement across the commercial function. Undertaking people management responsibilities including performance reviews, feedback, and year-on-year development of individual and team capability. Coaching and developing both commercial and non-commercial teams to ensure commercial awareness and processes are embedded across the business. What success looks like: A highly engaged, high-performing commercial team delivering strong commercial outcomes across the portfolio. Improved commercial rigour, risk management, and value recovery. Trusted, influential relationships with senior clients, partners and internal stakeholders. Tangible contribution to sustainable growth, innovation and work-winning success. We want to hear from you if you have: A degree (or equivalent experience) in a commercial, quantity surveying, engineering or related discipline, with a commitment to continued professional development. Significant senior-level commercial leadership experience within construction, engineering or infrastructure environments (highways experience desirable but not essential). Strong influencing, negotiation and stakeholder management skills, with the ability to operate confidently at senior leadership level. A collaborative, proactive approach with a commitment to continuous improvement and excellence. If you have most but not all of the experience listed, we still encourage you to apply, as development or training may be available. Why join Amey? At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here. Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you. Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions Career Growth: Shine in your career with advancement opportunities Training Opportunities : Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth. Holidays - Enjoy at least 25 days of holiday plus bank holidays, and the opportunity to buy further days. Pension - Generous pension scheme, with extra contributions from Amey Flexible working - We offer a range of flexible working practices, including hybrid, part-time and flexible working patterns. With our network of offices across the UK, we are open to discussing working options that match your needs, with the flexibility to change how you work as your life evolves Flexible benefits - Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership. Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities Family friendly policies for new parents or if you provide care for a dependant Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey About Amey We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come. To find out more visit our website (url removed) Application Guidance and Diversity & Inclusion At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine. As a disability confident leader, we're proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at removed) to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process. Apply today We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible Inspiring Impact Together
Area Operations Manager The Company 24x7 Group is recognised as the leading provider of specialist education transport for children and young people, particularly those with special educational needs. We have been in the transport sector for many years, but since 2001, we have used our knowledge and extensive experience to design and set up the best and most effective special needs transport organisation in the country. We continue to receive many awards for our service to the sector and stakeholders. We are now seeking an Area Operations Manager to join the team on a full-time, permanent basis and play a primary role in driving our continued success. The Benefits - Salary between £30,000 - £35,000 - Company Pension Scheme (voluntary) - 23 days annual leave plus Bank Holidays This is an unmissable opportunity for an Area Operations Manager with a track record of successful operational management to join our inspirational organisation. You will have the chance to work with a like-minded set of individuals and make a real difference to the lives of children with special educational needs. With your expertise and our vision, we will drive the business forward. The Role As the Area Operations Manager, you will help lead operations across Oxfordshire, Gloucestershire and Worcestershire. Reporting to the Area Director, your responsibilities will be to assist in overseeing staff management and making sure systems are in place to support the team and enable our people to thrive at work. You will ensure customer needs are met, staff are managed effectively, contracts and services are managed efficiently, whilst also ensuring the business remains profitable and continues to grow. About You To be considered as the Area Operations Manager, you will need: - Experience of staff management with a proven track record in leading and managing your own team. - Strong examples of where you have personally generated success and satisfaction. - Experience of overseeing the contract management of services. - Highly organised with an understanding of compliance requirements and the ability to plan proactively. - Ability to work effectively in a fast-paced environment, think quickly, and reprioritise tasks at short notice. - Experience of service procurement via third-party services and tender portals. - Financial management and cost control skills. - Advanced relationship management skills. - Experience in transport management would be beneficial, but is not essential. Other organisations may call this role Site Manager, or Service Manager. 24x7 Group is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. So, if you re ready to join the team as our Area Operations Manager, please select the apply button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 07, 2026
Full time
Area Operations Manager The Company 24x7 Group is recognised as the leading provider of specialist education transport for children and young people, particularly those with special educational needs. We have been in the transport sector for many years, but since 2001, we have used our knowledge and extensive experience to design and set up the best and most effective special needs transport organisation in the country. We continue to receive many awards for our service to the sector and stakeholders. We are now seeking an Area Operations Manager to join the team on a full-time, permanent basis and play a primary role in driving our continued success. The Benefits - Salary between £30,000 - £35,000 - Company Pension Scheme (voluntary) - 23 days annual leave plus Bank Holidays This is an unmissable opportunity for an Area Operations Manager with a track record of successful operational management to join our inspirational organisation. You will have the chance to work with a like-minded set of individuals and make a real difference to the lives of children with special educational needs. With your expertise and our vision, we will drive the business forward. The Role As the Area Operations Manager, you will help lead operations across Oxfordshire, Gloucestershire and Worcestershire. Reporting to the Area Director, your responsibilities will be to assist in overseeing staff management and making sure systems are in place to support the team and enable our people to thrive at work. You will ensure customer needs are met, staff are managed effectively, contracts and services are managed efficiently, whilst also ensuring the business remains profitable and continues to grow. About You To be considered as the Area Operations Manager, you will need: - Experience of staff management with a proven track record in leading and managing your own team. - Strong examples of where you have personally generated success and satisfaction. - Experience of overseeing the contract management of services. - Highly organised with an understanding of compliance requirements and the ability to plan proactively. - Ability to work effectively in a fast-paced environment, think quickly, and reprioritise tasks at short notice. - Experience of service procurement via third-party services and tender portals. - Financial management and cost control skills. - Advanced relationship management skills. - Experience in transport management would be beneficial, but is not essential. Other organisations may call this role Site Manager, or Service Manager. 24x7 Group is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be. So, if you re ready to join the team as our Area Operations Manager, please select the apply button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
We're looking for an Operations Director to join our Kier Places Building Solutions team based in the Northern region. Location: Regional office (Sheffield & Basingstoke hubs) Hours: Full-time - 40 hours per week We are unable to offer certificates of sponsorship to any candidates in this role. Join our Building Solutions team as Operations Director and take the lead in shaping the future of construction across the Northern region. This is an exciting opportunity to drive growth, build lasting client relationships, and lead a talented team in delivering ambitious projects valued between £1m and £20m. You'll be working within a supportive, collaborative environment where your leadership will make a genuine impact on both our people and our projects. What will you be responsible for? As an Operations Director, you'll be working within the Building Solutions team, supporting them in delivering a profitable revenue target of £40m+ whilst maintaining the highest standards of safety, quality, and client satisfaction. Your day-to-day will include: Leading the delivery of a diverse portfolio of projects across the region, managing resources and ensuring successful outcomes for clients Building and nurturing strong relationships with clients, consultants, and supply chain partners, identifying opportunities for growth and collaboration Creating a culture of safety, wellbeing, and inclusion where every team member can thrive and contribute to business success Leading, coaching, and inspiring a diverse team of highly motivated professionals, providing development opportunities and clear direction Working collaboratively with business development and pre-construction teams to develop winning strategies and ensure smooth project mobilisation What are we looking for? This role of Operations Director is great for you if: You're an experienced construction leader with a proven track record in managing P&L and delivering successful projects in the £1m-£20m range You have strong relationship-building skills and experience working with public sector and private clients in sectors such as education, health, or local authorities You're passionate about creating inclusive, high-performing teams and have demonstrable experience in coaching and developing diverse talent You communicate with clarity and authenticity, able to inspire and motivate people at all levels of the organisation You're forward-thinking and collaborative, with the emotional intelligence to navigate complex stakeholder landscapes and drive positive change Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
May 07, 2026
Full time
We're looking for an Operations Director to join our Kier Places Building Solutions team based in the Northern region. Location: Regional office (Sheffield & Basingstoke hubs) Hours: Full-time - 40 hours per week We are unable to offer certificates of sponsorship to any candidates in this role. Join our Building Solutions team as Operations Director and take the lead in shaping the future of construction across the Northern region. This is an exciting opportunity to drive growth, build lasting client relationships, and lead a talented team in delivering ambitious projects valued between £1m and £20m. You'll be working within a supportive, collaborative environment where your leadership will make a genuine impact on both our people and our projects. What will you be responsible for? As an Operations Director, you'll be working within the Building Solutions team, supporting them in delivering a profitable revenue target of £40m+ whilst maintaining the highest standards of safety, quality, and client satisfaction. Your day-to-day will include: Leading the delivery of a diverse portfolio of projects across the region, managing resources and ensuring successful outcomes for clients Building and nurturing strong relationships with clients, consultants, and supply chain partners, identifying opportunities for growth and collaboration Creating a culture of safety, wellbeing, and inclusion where every team member can thrive and contribute to business success Leading, coaching, and inspiring a diverse team of highly motivated professionals, providing development opportunities and clear direction Working collaboratively with business development and pre-construction teams to develop winning strategies and ensure smooth project mobilisation What are we looking for? This role of Operations Director is great for you if: You're an experienced construction leader with a proven track record in managing P&L and delivering successful projects in the £1m-£20m range You have strong relationship-building skills and experience working with public sector and private clients in sectors such as education, health, or local authorities You're passionate about creating inclusive, high-performing teams and have demonstrable experience in coaching and developing diverse talent You communicate with clarity and authenticity, able to inspire and motivate people at all levels of the organisation You're forward-thinking and collaborative, with the emotional intelligence to navigate complex stakeholder landscapes and drive positive change Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to .
Senior Residential Support Worker Contract Type : Full-time, permanent Specific Hours : Average of 39 hours per week- weekly rota pattern alternates Salary : Unqualified: Base salary of £28,260.76, with the potential to earn up to £33,660.76 with sleep in shifts. Qualified (full diploma Level 5 or equivalent): Base salary of £29,253.49, with the potential to earn up to £34,653.49 with sleep in shifts. What We Can Offer: Sleep in allowance: £45 per night (8-10 per month) Pay rise after probation Annual leave loyalty scheme Annual performance & loyalty bonus Free meals on shift Enhanced Bank Holiday pay £30 bonus for short notice sickness cover Flexible working schedule Company pension (post qualification) 20 days' holiday + Bank Holidays About Dove Adolescent Services At Dove Adolescent Services, we provide safe, nurturing homes for young people aged 8-18, helping them build emotional resilience, form positive relationships, and move confidently toward adulthood. We're now recruiting Senior Residential Childcare Support Workers to join our Barnsley homes. Dove is a place where careers grow. Many of our Operations Directors and Home Managers began as Support Workers, and we're proud to invest in our teams through meaningful training and development. All of our inspected services are rated Good or Outstanding by Ofsted. If you're passionate about making a lasting difference-and want to work within a supportive, ambitious team- we'd love to hear from you. What You'll Be Doing: Creating a warm, homely environment through daily household tasks Supporting young people's interests and encouraging positive activities Safeguarding young people and contributing to care and risk plans Building trusting, meaningful relationships Promoting healthy lifestyles and personal development Managing behaviour with confidence and compassion Supporting family and peer connections Taking part in care planning, reviews, and team meetings Advocating for young people at meetings and reviews What We're Looking For: Minimum 12 months experience in a children's residential home Level 3 Diploma in Residential Childcare (or equivalent) - essential Experience supporting vulnerable young people Strong written and verbal communication skills Able to work independently and as part of a team Empathetic, patient, and resilient Flexible with hours (sleep ins, weekends, bank holidays) Good IT and record keeping skills Opportunities to progress to Level 5 and into trainee and Registered Manager roles Dove Adolescent Services is an equal opportunities employer. We actively encourage applications from all suitably qualified and eligible individuals, regardless of background. We are fully committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff to share this commitment. All offers of employment will be subject to an Enhanced DBS check and satisfactory references. PandoLogic.
May 07, 2026
Full time
Senior Residential Support Worker Contract Type : Full-time, permanent Specific Hours : Average of 39 hours per week- weekly rota pattern alternates Salary : Unqualified: Base salary of £28,260.76, with the potential to earn up to £33,660.76 with sleep in shifts. Qualified (full diploma Level 5 or equivalent): Base salary of £29,253.49, with the potential to earn up to £34,653.49 with sleep in shifts. What We Can Offer: Sleep in allowance: £45 per night (8-10 per month) Pay rise after probation Annual leave loyalty scheme Annual performance & loyalty bonus Free meals on shift Enhanced Bank Holiday pay £30 bonus for short notice sickness cover Flexible working schedule Company pension (post qualification) 20 days' holiday + Bank Holidays About Dove Adolescent Services At Dove Adolescent Services, we provide safe, nurturing homes for young people aged 8-18, helping them build emotional resilience, form positive relationships, and move confidently toward adulthood. We're now recruiting Senior Residential Childcare Support Workers to join our Barnsley homes. Dove is a place where careers grow. Many of our Operations Directors and Home Managers began as Support Workers, and we're proud to invest in our teams through meaningful training and development. All of our inspected services are rated Good or Outstanding by Ofsted. If you're passionate about making a lasting difference-and want to work within a supportive, ambitious team- we'd love to hear from you. What You'll Be Doing: Creating a warm, homely environment through daily household tasks Supporting young people's interests and encouraging positive activities Safeguarding young people and contributing to care and risk plans Building trusting, meaningful relationships Promoting healthy lifestyles and personal development Managing behaviour with confidence and compassion Supporting family and peer connections Taking part in care planning, reviews, and team meetings Advocating for young people at meetings and reviews What We're Looking For: Minimum 12 months experience in a children's residential home Level 3 Diploma in Residential Childcare (or equivalent) - essential Experience supporting vulnerable young people Strong written and verbal communication skills Able to work independently and as part of a team Empathetic, patient, and resilient Flexible with hours (sleep ins, weekends, bank holidays) Good IT and record keeping skills Opportunities to progress to Level 5 and into trainee and Registered Manager roles Dove Adolescent Services is an equal opportunities employer. We actively encourage applications from all suitably qualified and eligible individuals, regardless of background. We are fully committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff to share this commitment. All offers of employment will be subject to an Enhanced DBS check and satisfactory references. PandoLogic.
Mountview is dedicated to developing the actors, technicians and practitioners who will shape the future of the creative industries. Our vision is to be a world leader in dramatic training, making an impact locally, nationally and internationally. We give potential a chance, nurturing bold, curious and purposeful artists, and we work to ensure our teaching remains current, ambitious and relevant. We train our students to the highest standards, developing skills, confidence and individuality through innovative practice, close industry relationships and a deep belief in the power of creativity to change lives. Our staff team is highly skilled and collectively committed to Mountview's mission. Together, we have built a flourishing, energetic workplace that celebrates kindness and difference. Inclusivity and belonging sit at the heart of our organisation: we commit to learning, to accountability, and to doing better when we fall short. By investing in our people and our partnerships, we secure a vibrant future for the arts - and for the students and staff who make Mountview what it is. HEAD OF FINANCE (FIXED TERM TO DECEMBER 2026) The Head of Finance is a key member of Mountview's administrative team, responsible for leading all aspects of financial compliance, operations, and planning. This role acts as the main financial business partner across the organisation, delivering proactive support to budget holders, managing team operations, and ensuring the timely preparation of accurate financial information. The post holder plays a critical role in translating strategic direction from the Director of Finance into operational delivery. SALARY: Circa £50-58K per annum, depending on experience CLOSING DATE: Wednesday 27 May at 9am Mountview is committed to diversity and is an equal opportunities employer. We actively encourage applicants from under-represented backgrounds and value the positive impact that difference has on our institution.
May 07, 2026
Full time
Mountview is dedicated to developing the actors, technicians and practitioners who will shape the future of the creative industries. Our vision is to be a world leader in dramatic training, making an impact locally, nationally and internationally. We give potential a chance, nurturing bold, curious and purposeful artists, and we work to ensure our teaching remains current, ambitious and relevant. We train our students to the highest standards, developing skills, confidence and individuality through innovative practice, close industry relationships and a deep belief in the power of creativity to change lives. Our staff team is highly skilled and collectively committed to Mountview's mission. Together, we have built a flourishing, energetic workplace that celebrates kindness and difference. Inclusivity and belonging sit at the heart of our organisation: we commit to learning, to accountability, and to doing better when we fall short. By investing in our people and our partnerships, we secure a vibrant future for the arts - and for the students and staff who make Mountview what it is. HEAD OF FINANCE (FIXED TERM TO DECEMBER 2026) The Head of Finance is a key member of Mountview's administrative team, responsible for leading all aspects of financial compliance, operations, and planning. This role acts as the main financial business partner across the organisation, delivering proactive support to budget holders, managing team operations, and ensuring the timely preparation of accurate financial information. The post holder plays a critical role in translating strategic direction from the Director of Finance into operational delivery. SALARY: Circa £50-58K per annum, depending on experience CLOSING DATE: Wednesday 27 May at 9am Mountview is committed to diversity and is an equal opportunities employer. We actively encourage applicants from under-represented backgrounds and value the positive impact that difference has on our institution.
Head of Event Operations - Exhibitions £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
May 07, 2026
Full time
Head of Event Operations - Exhibitions £70,000 - £80,000 Base + up to 15% Bonus Hybrid London Leading international events business seeks a highly talented Head of Operations to join their team working across their leading expo business. The Head of Operations will be an experienced manager coaching and developing Operations Managers and Operations Coordinators in the delivery of their allocated events as well as planning their own events. They will be responsible for overseeing and executing their portfolio of events within an industry leading portfolio and will have complete operational management, including full budgetary control whilst maximising portfolio profitability. Role Responsibilities : Head of Operations Team Related Develop a high-performance culture by championing best practices and professional development Building a 'one team' ethos for all levels of the operational functions so that there is an expansion of career development, succession planning and opportunities across the teams as well as sharing of skills and best practice Ensuring the team deliver a first-class service for each client Manage and develop direct reports using KPIs to track performance Recruiting and training new members of the team Portfolio & Event Related Responsible for portfolio event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Maximising the profitability, sustainability, and quality of each event through effective budget management Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology Project managing events and control costs to deliver within budget Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment Profile Required: Head of Operations An established track record of delivering international, large scale and complex events and awards in the B2B or B2C space managing both large scale exhibitions (150+ stands) and multi stream conferences globally Must have Expo experience - 1000 + Attendees Technical experience from floor plan creation, rigging, health & safety, introducing creative flair to networking experiences Demonstrable experience in collaborating successfully with partners ancillary to a large-scale event (could be the city, transport, party, or other partners) Extensive experience in team management/ line management experience for 4+ team members, able to demonstrate coaching and people development. Tangible examples of experience in implementing innovation and creativity for large scale international events over 6000+ people, 150+ stands, 120+, meeting rooms, 3+ conference stages. Experience in venue and supplier contracting and negotiation upwards of £2.5m Confident decision-making, thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made. Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Director of Operations - Sylfaen Location: Bridgend Salary: £93,567 per annum Closing Date: Tuesday 12th May 2026 Interview Date: Thursday 28th May 2026 At Sylfaen, we build high-quality, sustainable homes and communities across South Wales. We believe a home is more than just a structure - it is a reliable base for growth, connection, and possibility. Just as foundations support everything above them, we provide the stability that allows people and communities to thrive. Launched in 2026, Sylfaen (Welsh for foundation ) is a commercially agile subsidiary of the Valleys to Coast Group. We operate with the authority of an industry expert and the visionary drive of a growth-oriented business, yet our core is always grounded in the warmth of community. Purpose The Director of Operations for Sylfen is a pivotal role, reporting to the Executive Team, and is responsible for the strategic leadership and operational oversight of all operational services across the organisation. The focus is on delivering high-quality, efficient, and customer-focused services that drive performance against corporate objectives. The Director of Operations occupies a critical, strategic, and highly outward-facing leadership position within the Valleys to Coast Group. This role is instrumental in actualising the Group's ambitious development agenda, which is centred on the delivery of up to 300 new, high-quality homes annually. Beyond housing delivery, the Director is also the driving force behind major, complex regeneration programmes. These programmes are designed to be transformative, turning existing estates and town centres into thriving, sustainable, and truly vibrant communities that enhance the quality of life for all residents. As a pivotal member of the organisation, the Director of Operations reports directly to the Managing Director of Development & Regeneration, holding ultimate responsibility for both the strategic direction and the detailed operational oversight of all service delivery functions across Valleys to Coast. The core mandate of this leadership role is to ensure the delivery of high-quality, highly efficient, and deeply customer-focused services. This operational excellence is paramount, directly driving and measuring the organisation's performance against its key corporate objectives and ensuring the Group achieves its mission. Person Specification Qualifications Educated to degree level or equivalent (Essential) Professional qualification e.g. CIOB, RICS, MAPM (Desirable) Knowledge Proven track record as an Operations Director / Delivery Director / Development Director in the housing, property, or construction sectors; Extensive knowledge of contractor-side operations and effective contract management (JCT/NEC); Skilled in stakeholder and partner engagement, with experience of managing complex multi-party projects; Skills Results-driven, with a relentless focus on operational excellence and customer satisfaction; Strong leadership presence, able to inspire and empower teams; Collaborative and outward-facing, able to build strong relationships across the sector; Commercially aware, with the ability to balance financial outcomes and customer value; Resilient, adaptable, and solutions-focused; A role model for Valleys to Coast Group s values, culture, and behaviours Experience Excellent leadership experience, with a proven ability to build and inspire high-performing teams. Significant experience of working in a housing related environment (desirable); Extensive experience in delivering: Build-for-sale housing with strong understanding of customer care, aftersales, and defects resolution. Regeneration projects estate renewal, town-centre, and community transformation. Complex mixed-use/mixed-tenure schemes coordinating across residential, commercial, and community uses. Strong operational background in programme and project management, including design, procurement, and construction oversight. Proven senior leadership experience in housing development, regeneration, or property; Track record of securing and delivering land-led, mixed-tenure housing schemes; Demonstrated success in building strategic partnerships and positioning an organisation as a partner of choice; Skilled in preparing and presenting Board-level papers to support effective decision-making To Apply If you feel you are a suitable candidate and would like to work for Valleys to Coast, please click apply to be redirected to our website to complete your application.
May 06, 2026
Full time
Director of Operations - Sylfaen Location: Bridgend Salary: £93,567 per annum Closing Date: Tuesday 12th May 2026 Interview Date: Thursday 28th May 2026 At Sylfaen, we build high-quality, sustainable homes and communities across South Wales. We believe a home is more than just a structure - it is a reliable base for growth, connection, and possibility. Just as foundations support everything above them, we provide the stability that allows people and communities to thrive. Launched in 2026, Sylfaen (Welsh for foundation ) is a commercially agile subsidiary of the Valleys to Coast Group. We operate with the authority of an industry expert and the visionary drive of a growth-oriented business, yet our core is always grounded in the warmth of community. Purpose The Director of Operations for Sylfen is a pivotal role, reporting to the Executive Team, and is responsible for the strategic leadership and operational oversight of all operational services across the organisation. The focus is on delivering high-quality, efficient, and customer-focused services that drive performance against corporate objectives. The Director of Operations occupies a critical, strategic, and highly outward-facing leadership position within the Valleys to Coast Group. This role is instrumental in actualising the Group's ambitious development agenda, which is centred on the delivery of up to 300 new, high-quality homes annually. Beyond housing delivery, the Director is also the driving force behind major, complex regeneration programmes. These programmes are designed to be transformative, turning existing estates and town centres into thriving, sustainable, and truly vibrant communities that enhance the quality of life for all residents. As a pivotal member of the organisation, the Director of Operations reports directly to the Managing Director of Development & Regeneration, holding ultimate responsibility for both the strategic direction and the detailed operational oversight of all service delivery functions across Valleys to Coast. The core mandate of this leadership role is to ensure the delivery of high-quality, highly efficient, and deeply customer-focused services. This operational excellence is paramount, directly driving and measuring the organisation's performance against its key corporate objectives and ensuring the Group achieves its mission. Person Specification Qualifications Educated to degree level or equivalent (Essential) Professional qualification e.g. CIOB, RICS, MAPM (Desirable) Knowledge Proven track record as an Operations Director / Delivery Director / Development Director in the housing, property, or construction sectors; Extensive knowledge of contractor-side operations and effective contract management (JCT/NEC); Skilled in stakeholder and partner engagement, with experience of managing complex multi-party projects; Skills Results-driven, with a relentless focus on operational excellence and customer satisfaction; Strong leadership presence, able to inspire and empower teams; Collaborative and outward-facing, able to build strong relationships across the sector; Commercially aware, with the ability to balance financial outcomes and customer value; Resilient, adaptable, and solutions-focused; A role model for Valleys to Coast Group s values, culture, and behaviours Experience Excellent leadership experience, with a proven ability to build and inspire high-performing teams. Significant experience of working in a housing related environment (desirable); Extensive experience in delivering: Build-for-sale housing with strong understanding of customer care, aftersales, and defects resolution. Regeneration projects estate renewal, town-centre, and community transformation. Complex mixed-use/mixed-tenure schemes coordinating across residential, commercial, and community uses. Strong operational background in programme and project management, including design, procurement, and construction oversight. Proven senior leadership experience in housing development, regeneration, or property; Track record of securing and delivering land-led, mixed-tenure housing schemes; Demonstrated success in building strategic partnerships and positioning an organisation as a partner of choice; Skilled in preparing and presenting Board-level papers to support effective decision-making To Apply If you feel you are a suitable candidate and would like to work for Valleys to Coast, please click apply to be redirected to our website to complete your application.
M-Tec Engineering Solutions are currently engaged in the recruitment of Operations Director/Plant Director for a client whom have manufacturing facilities across Europe and the UK. Based from their UK Manufacturing facility near the Cotswolds, the Operations Director will form part of the senior management team and have full responsibility for all operational activities to include, manufacturing, quality, process improvements, 5S, Waste Management and Continuous Improvements. Key Areas of responsibility will include: Provide leadership and direction for operations and continuous improvement, to take in to consideration any capital expenditure projects and budget management Management of plant manufacturing and production departments with responsibilities for site wide HSE Define strategic direction via corporate and local goals and objectives in line with the long term business strategic goals. Development of innovative solutions to process inefficiencies and process improvements to deliver on pre-defined budgeted savings including cost-avoidance, manufacturing improvement and the minimisation of waste. Refined KPI measurement techniques and reporting frameworks for multiple production processes to provide accurate data for review and improvement targeting. Key Target Ares will include: Develop improvement strategies to support and maintain plant efficiently and general house keeping, to include, 5S, 7W, Lean, Quality, Maintenance Planning Work closely with Process & Maintenance teams to ensure OEE/OTIF targets are achieved as well as PPM & TPM to ensure continuous production. Requirements: Our client is looking for someone with drive and determination, and energy to see projects through to successful completion, someone with previous P&L responsibility as the Operations Director will have autonomy for budget/cost responsibility Proven experience in the utilisation of LEAN manufacturing principles to minimise waste and increase efficiency. Ideally of degree calibre in Engineering or Manufacturing, you should be able to demonstrate working within a Plastic related industry sector, coupled with strong commercial and business awareness You should have proven experience in management of profit and loss and margin improvement, taking in to account cost management models and people development and empowerment. M-Tec Engineering Solutions is a leading supplier of Permanent, Interim and Project Management Recruitment Solutions to the Automotive and General Engineering sectors. Due to the overwhelming response to vacancies in this current climate, if you have not heard from us within the next two weeks you have been unsuccessful at this time.
May 06, 2026
Full time
M-Tec Engineering Solutions are currently engaged in the recruitment of Operations Director/Plant Director for a client whom have manufacturing facilities across Europe and the UK. Based from their UK Manufacturing facility near the Cotswolds, the Operations Director will form part of the senior management team and have full responsibility for all operational activities to include, manufacturing, quality, process improvements, 5S, Waste Management and Continuous Improvements. Key Areas of responsibility will include: Provide leadership and direction for operations and continuous improvement, to take in to consideration any capital expenditure projects and budget management Management of plant manufacturing and production departments with responsibilities for site wide HSE Define strategic direction via corporate and local goals and objectives in line with the long term business strategic goals. Development of innovative solutions to process inefficiencies and process improvements to deliver on pre-defined budgeted savings including cost-avoidance, manufacturing improvement and the minimisation of waste. Refined KPI measurement techniques and reporting frameworks for multiple production processes to provide accurate data for review and improvement targeting. Key Target Ares will include: Develop improvement strategies to support and maintain plant efficiently and general house keeping, to include, 5S, 7W, Lean, Quality, Maintenance Planning Work closely with Process & Maintenance teams to ensure OEE/OTIF targets are achieved as well as PPM & TPM to ensure continuous production. Requirements: Our client is looking for someone with drive and determination, and energy to see projects through to successful completion, someone with previous P&L responsibility as the Operations Director will have autonomy for budget/cost responsibility Proven experience in the utilisation of LEAN manufacturing principles to minimise waste and increase efficiency. Ideally of degree calibre in Engineering or Manufacturing, you should be able to demonstrate working within a Plastic related industry sector, coupled with strong commercial and business awareness You should have proven experience in management of profit and loss and margin improvement, taking in to account cost management models and people development and empowerment. M-Tec Engineering Solutions is a leading supplier of Permanent, Interim and Project Management Recruitment Solutions to the Automotive and General Engineering sectors. Due to the overwhelming response to vacancies in this current climate, if you have not heard from us within the next two weeks you have been unsuccessful at this time.
Role: Business Development Chef Salary: Excellent Salary / Package plus Great Benefits Location: Reading / M4 Corridor At Impact Food Group , we re more than a school caterer. The people are the heart of what we do. We re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. We one of England s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce , reflecting our breadth of experience and reach across the school catering sector. As an organisation we are 900+ sites, with continued growth year on year. Due to continued business growth an exciting opportunity has arisen for experienced Business Development Chef to join the Chapter One team. Reporting to our Food Director you will joining a growing Food team that is making a real impact on the success of Impact Food Group. What you will be doing Sales Presentations & Business Retention Preparing and presenting in their region (and supporting neighbouring presentations.) Retention supporting with added value and business retention presentations Including auditing and development plans for the sites. Deliver a centre of excellence For each brand support and develop the food offer (in line with the Brand Standards) Implement a PVR Highest standards of Health and Safety, and food safety. Hosting schools that are struggling to maintain standards to develop teams. Mobilisation support doing site visits and driving brand standard audits. Identifying Talent Building a team to support with presentations. Pipelining future talent in the business and supporting growth from the Regional Support Chefs. Food Development Pressure testing recipes. Localising the offer to fit the needs of the business to ensure local sales are not being missed due to regional demands. Hospitality cover/support driving more sales in this area. What we are looking for Formal culinary qualification NVQ level 2/3 or equivalent with 3 years experience in a similar role. Computer literate, Microsoft office programmes (Word, Excel, & Powerpoint), alongside our Catering management systems. A strong understanding of menu/concept development, cost controls and operations. Excellent leadership, communication (both in person and on email and teams), and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to motivate and inspire teams to achieve high performance. What We d Love to Give You Competitive salary Bonus payable upon team hitting target 25 days paid annual leave plus bank holidays Access to our extensive online Learning platform and development opportunities An employee wellbeing platform. Access to a salary sacrifice electric car scheme. IFG rewards for highstreets discounts. Annual Summer Party with company awards. Additional Details IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
May 06, 2026
Full time
Role: Business Development Chef Salary: Excellent Salary / Package plus Great Benefits Location: Reading / M4 Corridor At Impact Food Group , we re more than a school caterer. The people are the heart of what we do. We re driven by creating a positive food culture and helping more students eat better food. Making a positive social impact is at the centre of our identity. We tirelessly learn, develop and make improvements in every way, every day. We one of England s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce , reflecting our breadth of experience and reach across the school catering sector. As an organisation we are 900+ sites, with continued growth year on year. Due to continued business growth an exciting opportunity has arisen for experienced Business Development Chef to join the Chapter One team. Reporting to our Food Director you will joining a growing Food team that is making a real impact on the success of Impact Food Group. What you will be doing Sales Presentations & Business Retention Preparing and presenting in their region (and supporting neighbouring presentations.) Retention supporting with added value and business retention presentations Including auditing and development plans for the sites. Deliver a centre of excellence For each brand support and develop the food offer (in line with the Brand Standards) Implement a PVR Highest standards of Health and Safety, and food safety. Hosting schools that are struggling to maintain standards to develop teams. Mobilisation support doing site visits and driving brand standard audits. Identifying Talent Building a team to support with presentations. Pipelining future talent in the business and supporting growth from the Regional Support Chefs. Food Development Pressure testing recipes. Localising the offer to fit the needs of the business to ensure local sales are not being missed due to regional demands. Hospitality cover/support driving more sales in this area. What we are looking for Formal culinary qualification NVQ level 2/3 or equivalent with 3 years experience in a similar role. Computer literate, Microsoft office programmes (Word, Excel, & Powerpoint), alongside our Catering management systems. A strong understanding of menu/concept development, cost controls and operations. Excellent leadership, communication (both in person and on email and teams), and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to motivate and inspire teams to achieve high performance. What We d Love to Give You Competitive salary Bonus payable upon team hitting target 25 days paid annual leave plus bank holidays Access to our extensive online Learning platform and development opportunities An employee wellbeing platform. Access to a salary sacrifice electric car scheme. IFG rewards for highstreets discounts. Annual Summer Party with company awards. Additional Details IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which we supply the cost for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.
CEO We're looking for a CEO who is inspiring, values-driven, and a confident fundraiser to lead the next exciting chapter for one of Manchester's most ambitious youth charities This is an exciting time to join an organisation with an established youth work provision, strong reputation in private, public and voluntary sectors, and a successful track record of grants and trusts which includes a capital expenditure investment of £1.4M. Position: CEO Location: Manchester/Hybrid Salary: Up to £80,000 per annum (dependent upon experience) Contract: Permanent Hours: Full-time, 40 hours per week Benefits: Hybrid working, 5% pension contribution, 33 days inclusive of bank holidays (pro-rata), extra day off for your birthday, learning & development opportunities, access to EAP, onsite gym, sports, arts and music facilities and subsidised food from our canteen Closing Date: 21st May 2026 About the Role As Chief Executive, you will combine inspirational leadership with a strong, hands-on approach to fundraising and commercial direction. Acting as a visible ambassador for the youth zone, you will build trust with partners across the city, influence at a regional and national level, and lead with integrity, creativity and purpose to ensure lasting impact for young people and the communities we serve. Alongside fundraising leadership, you will provide strategic direction, financial clarity and cultural leadership to a values-driven organisation focused relentlessly on young people. You will empower a talented Senior Leadership Team and wider workforce to deliver high-quality, inclusive youth work, while ensuring strong safeguarding, and a safe, inspiring facility that remains fit for purpose. You will report to the Chair of the Board, through a high support and high challenge relationship, managing an annual budget of approx. £1.2-£1.5m p.a. ensuring the youth zone delivers a high-quality offer to local young people. Key areas of responsibility include: Strategy & Governance Fundraising & Financial Sustainability Leadership & Culture Partnerships, Profile & Influence Youth Work Quality & Safeguarding Building and Facilities About You We are looking for a proven leader with significant fundraising experience who can demonstrate success in building long-term relationships with major donors (£25k+), corporate partners, trusts and statutory funders, and who can confidently translate ambition into a diverse, resilient income pipeline that secures the future of the organisation. You will have experience of: Successful senior leadership experience within a charity or similar complex organisation. Experience of hands-on fundraising, such as securing and stewarding major donors (£25k+), corporates, trusts and statutory funding. Developing and delivering organisational strategies and business plans. Leading financially sustainable organisations with strong governance and controls. Developing and overseeing high-quality youth-focused services or programmes. Working within multi-agency environments, particularly around safeguarding. To apply, please submit a CV and Cover Letter (of not more than one page), explaining clearly why you are interested in the role. About the Organisation The youth zone is a limited charity that has been delivering high quality youth provision for 12 years. Originally commissioned with MyPlace funding, the organisation has become a community hub in Harpurhey, North Manchester - one of the poorest wards in England with 94% of youth members come from 1st/ 2nd indices on the national poverty index scale, where cost of living increases impacted hard and caused further adversity and inequality. As an equal opportunities' employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an enhanced DBS check. Other roles you may have experience of could include CEO, Chief Exec, Chief Executive, COO, CFO, Managing Director, Charity Director, Head of Fundraising, Director of Operations, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 06, 2026
Full time
CEO We're looking for a CEO who is inspiring, values-driven, and a confident fundraiser to lead the next exciting chapter for one of Manchester's most ambitious youth charities This is an exciting time to join an organisation with an established youth work provision, strong reputation in private, public and voluntary sectors, and a successful track record of grants and trusts which includes a capital expenditure investment of £1.4M. Position: CEO Location: Manchester/Hybrid Salary: Up to £80,000 per annum (dependent upon experience) Contract: Permanent Hours: Full-time, 40 hours per week Benefits: Hybrid working, 5% pension contribution, 33 days inclusive of bank holidays (pro-rata), extra day off for your birthday, learning & development opportunities, access to EAP, onsite gym, sports, arts and music facilities and subsidised food from our canteen Closing Date: 21st May 2026 About the Role As Chief Executive, you will combine inspirational leadership with a strong, hands-on approach to fundraising and commercial direction. Acting as a visible ambassador for the youth zone, you will build trust with partners across the city, influence at a regional and national level, and lead with integrity, creativity and purpose to ensure lasting impact for young people and the communities we serve. Alongside fundraising leadership, you will provide strategic direction, financial clarity and cultural leadership to a values-driven organisation focused relentlessly on young people. You will empower a talented Senior Leadership Team and wider workforce to deliver high-quality, inclusive youth work, while ensuring strong safeguarding, and a safe, inspiring facility that remains fit for purpose. You will report to the Chair of the Board, through a high support and high challenge relationship, managing an annual budget of approx. £1.2-£1.5m p.a. ensuring the youth zone delivers a high-quality offer to local young people. Key areas of responsibility include: Strategy & Governance Fundraising & Financial Sustainability Leadership & Culture Partnerships, Profile & Influence Youth Work Quality & Safeguarding Building and Facilities About You We are looking for a proven leader with significant fundraising experience who can demonstrate success in building long-term relationships with major donors (£25k+), corporate partners, trusts and statutory funders, and who can confidently translate ambition into a diverse, resilient income pipeline that secures the future of the organisation. You will have experience of: Successful senior leadership experience within a charity or similar complex organisation. Experience of hands-on fundraising, such as securing and stewarding major donors (£25k+), corporates, trusts and statutory funding. Developing and delivering organisational strategies and business plans. Leading financially sustainable organisations with strong governance and controls. Developing and overseeing high-quality youth-focused services or programmes. Working within multi-agency environments, particularly around safeguarding. To apply, please submit a CV and Cover Letter (of not more than one page), explaining clearly why you are interested in the role. About the Organisation The youth zone is a limited charity that has been delivering high quality youth provision for 12 years. Originally commissioned with MyPlace funding, the organisation has become a community hub in Harpurhey, North Manchester - one of the poorest wards in England with 94% of youth members come from 1st/ 2nd indices on the national poverty index scale, where cost of living increases impacted hard and caused further adversity and inequality. As an equal opportunities' employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an enhanced DBS check. Other roles you may have experience of could include CEO, Chief Exec, Chief Executive, COO, CFO, Managing Director, Charity Director, Head of Fundraising, Director of Operations, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Director of Catering (Strategy & Operations) Brighton College & Brighton College Prep Handcross Job Title: Director of Catering (Strategy & Operations) - Brighton College Group Responsible To: Director of Operations / Regional Manager- Lodestone House Location: Based at Brighton College, supporting Brighton College, Brighton College Prep Handcross and any other associated Brighton College Schools as required. Work Level: Senior Leadership / Strategic Account Level Working Hours: 40 hours, 5 days over 7 Salary: Up to £72,000 Annual Leave Entitlement: 25 days + Bank Holidays Contract: Permanent Role Context Lodestone House operates the catering and hospitality services at Brighton College, one of the UK's most prestigious independent schools and named School of the Decade. Brighton College continues to expand its operations both within the UK and internationally and represents a complex, high-profile and fast-paced catering and hospitality environment. This newly created senior leadership role oversees all catering and hospitality operations and works in close partnership with the Head of Catering Operations (Brighton College). The role exists to provide strategic direction, operational structure, commercial grip and senior leadership across the Brighton College and Brighton College Prep Handcross catering and hospitality operation, with the potential for further growth in the future. Brighton College & Brighton College Handcross Brighton College is one of the UK's most prestigious and forward-thinking independent schools and has been recognised nationally as School of the Decade. Founded in 1845, the College has built an outstanding reputation for academic excellence, pastoral care, innovation and an unapologetically ambitious approach to education. The College educates pupils from ages 3 to 18 and operates as a large, dynamic community, combining day and boarding provision. It has consistently ranked at the top of national league tables and is widely regarded as a benchmark for best practice across the independent education sector. Internal Brighton College Prep Handcross educates pupils from nursery through to 13+, with a strong emphasis on academic foundations, pastoral care and preparing pupils for progression into senior independent education, including Brighton College. Catering and hospitality are viewed as core to the pupil and staff experience, not simply a support function. Food quality, service standards, nutrition, sustainability and operational reliability are all critical to the College's daily life and reputation. The catering operation supports: A large day and boarding pupil population across multiple age groups in central Brighton and a Prep boarding school, based in Handcross High-volume daily breakfast, lunch and supper services with over 3,000 meals served per day across the group including customers with complex allergen and intolerance needs Extensive hospitality provision including: • Formal dinners and receptions • Sporting and cultural events • Parent, alumni and donor events • Conferences, summer schools and commercial lettings • A busy calendar of evening and weekend activity The operation is characterised by: • High service expectations • A strong focus on food quality, nutrition and sustainability • Significant logistical complexity • A requirement for absolute reliability alongside innovation and evolution Overall Purpose of the Role To provide strategic, operational and commercial leadership across the Brighton College (which includes Brighton College and Brighton College Prep Handcross) catering and hospitality operation, ensuring delivery of a seamless, best-in-class service that reflects the College's ambition, reputation and uncompromising standards. The role will set the strategic direction of catering and hospitality, lead and manage complex catering projects, introduce and refine structure and process, support and enable the Head of Catering Operations to deliver day-to-day excellence, and be fully accountable for financial performance, and senior stakeholder reporting. Internal Key Responsibilities Strategic Leadership & Direction. Set and drive the strategic direction for catering and hospitality across Brighton College. Translate Brighton College's vision and values into a clear catering and hospitality strategy. Act as a senior strategic advisor to Brighton College leadership. Ensure alignment between Brighton College expectations and Lodestone House / Compass Group frameworks. Operational Excellence Oversee all catering and hospitality operations across Brighton College and Brighton College Prep Handcross. Introduce clarity, structure and rhythm into operational planning. Ensure consistently high standards of food quality, service and customer experience. Project Leadership & Change Management. Lead major catering and hospitality projects including service redesign, process implementation and offer evolution. Ensure projects are delivered on time, within scope, with minimal operational disruption and within the agreed budget. Establish clear project ownership, governance and delivery plans. Manage risk, dependencies and stakeholder expectations throughout delivery. Translate strategic intent into practical, deliverable outcomes. Financial Accountability & Commercial Performance. Full accountability for contract financial performance. Lead monthly financial reporting, forecasting and variance analysis with the support of the Catering Financial Manager. Prepare and present financial and operational proposals to Brighton College and internal leadership teams. Data, Insight & Reporting Use data to drive decision-making and performance improvement Translate complex financial and operational data into meaningful insight Ensure clear, accurate and trusted reporting People Leadership & Organisation Ensure the operation is correctly structured with the right capability in the right rolesCoach and support senior leaders including the Head of Catering Operations, Deputy Head of
May 06, 2026
Full time
Director of Catering (Strategy & Operations) Brighton College & Brighton College Prep Handcross Job Title: Director of Catering (Strategy & Operations) - Brighton College Group Responsible To: Director of Operations / Regional Manager- Lodestone House Location: Based at Brighton College, supporting Brighton College, Brighton College Prep Handcross and any other associated Brighton College Schools as required. Work Level: Senior Leadership / Strategic Account Level Working Hours: 40 hours, 5 days over 7 Salary: Up to £72,000 Annual Leave Entitlement: 25 days + Bank Holidays Contract: Permanent Role Context Lodestone House operates the catering and hospitality services at Brighton College, one of the UK's most prestigious independent schools and named School of the Decade. Brighton College continues to expand its operations both within the UK and internationally and represents a complex, high-profile and fast-paced catering and hospitality environment. This newly created senior leadership role oversees all catering and hospitality operations and works in close partnership with the Head of Catering Operations (Brighton College). The role exists to provide strategic direction, operational structure, commercial grip and senior leadership across the Brighton College and Brighton College Prep Handcross catering and hospitality operation, with the potential for further growth in the future. Brighton College & Brighton College Handcross Brighton College is one of the UK's most prestigious and forward-thinking independent schools and has been recognised nationally as School of the Decade. Founded in 1845, the College has built an outstanding reputation for academic excellence, pastoral care, innovation and an unapologetically ambitious approach to education. The College educates pupils from ages 3 to 18 and operates as a large, dynamic community, combining day and boarding provision. It has consistently ranked at the top of national league tables and is widely regarded as a benchmark for best practice across the independent education sector. Internal Brighton College Prep Handcross educates pupils from nursery through to 13+, with a strong emphasis on academic foundations, pastoral care and preparing pupils for progression into senior independent education, including Brighton College. Catering and hospitality are viewed as core to the pupil and staff experience, not simply a support function. Food quality, service standards, nutrition, sustainability and operational reliability are all critical to the College's daily life and reputation. The catering operation supports: A large day and boarding pupil population across multiple age groups in central Brighton and a Prep boarding school, based in Handcross High-volume daily breakfast, lunch and supper services with over 3,000 meals served per day across the group including customers with complex allergen and intolerance needs Extensive hospitality provision including: • Formal dinners and receptions • Sporting and cultural events • Parent, alumni and donor events • Conferences, summer schools and commercial lettings • A busy calendar of evening and weekend activity The operation is characterised by: • High service expectations • A strong focus on food quality, nutrition and sustainability • Significant logistical complexity • A requirement for absolute reliability alongside innovation and evolution Overall Purpose of the Role To provide strategic, operational and commercial leadership across the Brighton College (which includes Brighton College and Brighton College Prep Handcross) catering and hospitality operation, ensuring delivery of a seamless, best-in-class service that reflects the College's ambition, reputation and uncompromising standards. The role will set the strategic direction of catering and hospitality, lead and manage complex catering projects, introduce and refine structure and process, support and enable the Head of Catering Operations to deliver day-to-day excellence, and be fully accountable for financial performance, and senior stakeholder reporting. Internal Key Responsibilities Strategic Leadership & Direction. Set and drive the strategic direction for catering and hospitality across Brighton College. Translate Brighton College's vision and values into a clear catering and hospitality strategy. Act as a senior strategic advisor to Brighton College leadership. Ensure alignment between Brighton College expectations and Lodestone House / Compass Group frameworks. Operational Excellence Oversee all catering and hospitality operations across Brighton College and Brighton College Prep Handcross. Introduce clarity, structure and rhythm into operational planning. Ensure consistently high standards of food quality, service and customer experience. Project Leadership & Change Management. Lead major catering and hospitality projects including service redesign, process implementation and offer evolution. Ensure projects are delivered on time, within scope, with minimal operational disruption and within the agreed budget. Establish clear project ownership, governance and delivery plans. Manage risk, dependencies and stakeholder expectations throughout delivery. Translate strategic intent into practical, deliverable outcomes. Financial Accountability & Commercial Performance. Full accountability for contract financial performance. Lead monthly financial reporting, forecasting and variance analysis with the support of the Catering Financial Manager. Prepare and present financial and operational proposals to Brighton College and internal leadership teams. Data, Insight & Reporting Use data to drive decision-making and performance improvement Translate complex financial and operational data into meaningful insight Ensure clear, accurate and trusted reporting People Leadership & Organisation Ensure the operation is correctly structured with the right capability in the right rolesCoach and support senior leaders including the Head of Catering Operations, Deputy Head of
Interim Finance Systems Manager - 6 months contract Fleet, Hampshire - office based twice a week Charity People have partnered with a £15million turnover health charity where we are looking for an experienced Interim Finance systems Manager to provide short term stabilisation and hands on support within a small, busy finance function. This is a delivery focused role, ensuring strong month end processes, reliable management information and proportionate financial controls during a pressured period. It's not about large scale change, but about bringing clarity, structure and confidence to core financial operations. Salary: £55,000 - £60,000 per annum based on experience Hybrid: Twice a week in Fleet, Hampshire Duties and Responsibilities Own and deliver the full month end close, including journals, accruals, prepayments and balance sheet reconciliations by working closely with the Interim Director of Finance and Corporate Services and Head of Finance Produce timely, high quality management accounts with clear variance analysis and practical commentary Review existing financial controls, identify key risks, and implement proportionate and effective safeguards Strengthen reporting, reconciliations and data quality in a largely manual finance environment Develop clear, repeatable templates for management accounts, cashflow forecasting and reforecasting Act as a stabilising presence, sharing knowledge and improving team resilience Person Specification Fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong hands on experience or very strong QBE Systems Accountant Proven track record of delivering month end and management accounts in manual or resource constrained environments Confident working independently, meeting tight deadlines and prioritising highest risk areas Strong intermediate Excel skills (e.g. pivot tables, lookups, SUMIFS, IF functions) Calm, pragmatic and collaborative approach, with the ability to explain finance clearly to non finance colleagues Experience supporting year end and audit processes, ideally within a charity or not for profit setting Timelines for the role: Role will be closing on 11th May, 2026 First stage interview w/c 11th May, 2026 Second stage w/c 18th May, 2026 Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
May 06, 2026
Full time
Interim Finance Systems Manager - 6 months contract Fleet, Hampshire - office based twice a week Charity People have partnered with a £15million turnover health charity where we are looking for an experienced Interim Finance systems Manager to provide short term stabilisation and hands on support within a small, busy finance function. This is a delivery focused role, ensuring strong month end processes, reliable management information and proportionate financial controls during a pressured period. It's not about large scale change, but about bringing clarity, structure and confidence to core financial operations. Salary: £55,000 - £60,000 per annum based on experience Hybrid: Twice a week in Fleet, Hampshire Duties and Responsibilities Own and deliver the full month end close, including journals, accruals, prepayments and balance sheet reconciliations by working closely with the Interim Director of Finance and Corporate Services and Head of Finance Produce timely, high quality management accounts with clear variance analysis and practical commentary Review existing financial controls, identify key risks, and implement proportionate and effective safeguards Strengthen reporting, reconciliations and data quality in a largely manual finance environment Develop clear, repeatable templates for management accounts, cashflow forecasting and reforecasting Act as a stabilising presence, sharing knowledge and improving team resilience Person Specification Fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong hands on experience or very strong QBE Systems Accountant Proven track record of delivering month end and management accounts in manual or resource constrained environments Confident working independently, meeting tight deadlines and prioritising highest risk areas Strong intermediate Excel skills (e.g. pivot tables, lookups, SUMIFS, IF functions) Calm, pragmatic and collaborative approach, with the ability to explain finance clearly to non finance colleagues Experience supporting year end and audit processes, ideally within a charity or not for profit setting Timelines for the role: Role will be closing on 11th May, 2026 First stage interview w/c 11th May, 2026 Second stage w/c 18th May, 2026 Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 06, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDO's Shared Service centre (SSC). This team is one of several Hubs within BDO's rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met. To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader. You'll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreements Excellent IT / Excel skills Strong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferable Experience of learning analytics and interpretation of data to produce meaningful reports and information Some stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Join an award-winning, internationally recognised organisation at the forefront of Generative AI, delivering next-generation B2B intelligence products. This is an opportunity for a delivery-focused leader with strong data and analytical capability to drive execution and performance visibility across a growing AI product suite. As a Software Delivery Manager, you will own the end-to-end delivery of AI-driven software initiatives, ensuring releases are executed smoothly, on time, and with clear, data-backed performance insights. You will operate at the intersection of delivery, data analysis, and AI model performance - turning complex evaluation metrics into actionable delivery decisions and executive-level reporting. Reporting to the Director of Generative AI, you will play a key role in coordinating delivery across software engineering, data science, and product teams, while building the dashboards and metrics frameworks that underpin release confidence and strategic decision-making Key Responsibilities Lead the end-to-end delivery lifecycle for AI products and software releases, from planning through to deployment and iteration Own delivery planning, release cycles, dependencies, and cross-functional coordination across engineering, data science, product, and operations Drive delivery execution at pace, proactively managing risks, sequencing work, and ensuring alignment to strategic milestones Develop and maintain dashboard reporting (e.g., Power BI/ SQL ) to track delivery progress and AI model performance Analyse and interpret AI evaluation metrics (e.g., latency, robustness, retrieval performance, hallucination rates, drift) to assess release readiness Translate complex performance data into clear, structured insights and stakeholder reporting Establish and track KPIs, thresholds, and performance indicators to support evidence-based delivery decisions Provide ongoing delivery risk analysis, escalating issues and performance concerns to senior stakeholders Support QA and evaluation processes by ensuring performance, reliability, and quality standards are met and reflected in release decisions Contribute to a data-driven delivery culture, where metrics and dashboards are central to planning and execution Required Experience Proven experience in a Software Delivery Manager (or similar) role, with ownership of end-to-end delivery in engineering-led environments Strong track record of coordinating complex delivery programmes, managing dependencies, risks, and release cycles Advanced data analysis capability, including experience with SQL, BI tools (e.g., Power BI), and performance reporting Experience building or maintaining dashboards and metric frameworks to support delivery and product decisions Ability to interpret technical or AI-related performance metrics and translate them into actionable insights Experience working closely with cross-functional teams including engineering, data science, and product This is a hands-on delivery role, not a people management position. The emphasis is on driving execution, ensuring alignment, and enabling data-informed decision-making across the AI product lifecycle. While the role includes oversight of QA and testing activities, the primary focus is on delivery ownership and performance insight ensuring that AI model evaluation metrics and system performance data are clearly understood, accurately reported, and effectively used to guide release decisions. This is a high-impact opportunity to shape how delivery, performance metrics, and AI evaluation are integrated within a fast-scaling organisation. You will work closely with senior leaders to define how data-driven insights inform delivery strategy, with significant visibility and ownership in a business investing heavily in AI innovation. INDAM The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 05, 2026
Full time
Join an award-winning, internationally recognised organisation at the forefront of Generative AI, delivering next-generation B2B intelligence products. This is an opportunity for a delivery-focused leader with strong data and analytical capability to drive execution and performance visibility across a growing AI product suite. As a Software Delivery Manager, you will own the end-to-end delivery of AI-driven software initiatives, ensuring releases are executed smoothly, on time, and with clear, data-backed performance insights. You will operate at the intersection of delivery, data analysis, and AI model performance - turning complex evaluation metrics into actionable delivery decisions and executive-level reporting. Reporting to the Director of Generative AI, you will play a key role in coordinating delivery across software engineering, data science, and product teams, while building the dashboards and metrics frameworks that underpin release confidence and strategic decision-making Key Responsibilities Lead the end-to-end delivery lifecycle for AI products and software releases, from planning through to deployment and iteration Own delivery planning, release cycles, dependencies, and cross-functional coordination across engineering, data science, product, and operations Drive delivery execution at pace, proactively managing risks, sequencing work, and ensuring alignment to strategic milestones Develop and maintain dashboard reporting (e.g., Power BI/ SQL ) to track delivery progress and AI model performance Analyse and interpret AI evaluation metrics (e.g., latency, robustness, retrieval performance, hallucination rates, drift) to assess release readiness Translate complex performance data into clear, structured insights and stakeholder reporting Establish and track KPIs, thresholds, and performance indicators to support evidence-based delivery decisions Provide ongoing delivery risk analysis, escalating issues and performance concerns to senior stakeholders Support QA and evaluation processes by ensuring performance, reliability, and quality standards are met and reflected in release decisions Contribute to a data-driven delivery culture, where metrics and dashboards are central to planning and execution Required Experience Proven experience in a Software Delivery Manager (or similar) role, with ownership of end-to-end delivery in engineering-led environments Strong track record of coordinating complex delivery programmes, managing dependencies, risks, and release cycles Advanced data analysis capability, including experience with SQL, BI tools (e.g., Power BI), and performance reporting Experience building or maintaining dashboards and metric frameworks to support delivery and product decisions Ability to interpret technical or AI-related performance metrics and translate them into actionable insights Experience working closely with cross-functional teams including engineering, data science, and product This is a hands-on delivery role, not a people management position. The emphasis is on driving execution, ensuring alignment, and enabling data-informed decision-making across the AI product lifecycle. While the role includes oversight of QA and testing activities, the primary focus is on delivery ownership and performance insight ensuring that AI model evaluation metrics and system performance data are clearly understood, accurately reported, and effectively used to guide release decisions. This is a high-impact opportunity to shape how delivery, performance metrics, and AI evaluation are integrated within a fast-scaling organisation. You will work closely with senior leaders to define how data-driven insights inform delivery strategy, with significant visibility and ownership in a business investing heavily in AI innovation. INDAM The Portfolio Group are acting on behalf of our client in recruiting for this position.
CEO We re looking for a CEO who is inspiring, values-driven, and a confident fundraiser to lead the next exciting chapter for one of Manchester s most ambitious youth charities This is an exciting time to join an organisation with an established youth work provision, strong reputation in private, public and voluntary sectors, and a successful track record of grants and trusts which includes a capital expenditure investment of £1.4M. Position: CEO Location: Manchester/Hybrid Salary: Up to £80,000 per annum (dependent upon experience) Contract: Permanent Hours: Full-time, 40 hours per week Benefits: Hybrid working, 5% pension contribution, 33 days inclusive of bank holidays (pro-rata), extra day off for your birthday, learning & development opportunities, access to EAP, onsite gym, sports, arts and music facilities and subsidised food from our canteen Closing Date: 21st May 2026 About the Role As Chief Executive, you will combine inspirational leadership with a strong, hands-on approach to fundraising and commercial direction. Acting as a visible ambassador for the Youth Zone, you will build trust with partners across the city, influence at a regional and national level, and lead with integrity, creativity and purpose to ensure lasting impact for young people and the communities we serve. Alongside fundraising leadership, you will provide strategic direction, financial clarity and cultural leadership to a values-driven organisation focused relentlessly on young people. You will empower a talented Senior Leadership Team and wider workforce to deliver high-quality, inclusive youth work, while ensuring strong safeguarding, and a safe, inspiring facility that remains fit for purpose. You will report to the Chair of the Board, through a high support and high challenge relationship, managing an annual budget of approx. £1.2-£1.5m p.a. ensuring the Youth Zone delivers a high-quality offer to local young people. Key areas of responsibility include: Strategy & Governance Fundraising & Financial Sustainability Leadership & Culture Partnerships, Profile & Influence Youth Work Quality & Safeguarding Building and Facilities About You We are looking for a proven leader with significant fundraising experience who can demonstrate success in building long-term relationships with major donors (£25k+), corporate partners, trusts and statutory funders, and who can confidently translate ambition into a diverse, resilient income pipeline that secures the future of the organisation. You will have experience of: Successful senior leadership experience within a charity or similar complex organisation. Experience of hands-on fundraising, such as securing and stewarding major donors (£25k+), corporates, trusts and statutory funding. Developing and delivering organisational strategies and business plans. Leading financially sustainable organisations with strong governance and controls. Developing and overseeing high-quality youth-focused services or programmes. Working within multi-agency environments, particularly around safeguarding. To apply, please submit a CV and Cover Letter (of not more than one page), explaining clearly why you are interested in the role. About the Organisation The Youth Zone is a limited charity that has been delivering high quality youth provision for 12 years. Originally commissioned with MyPlace funding, the organisation has become a community hub in Harpurhey, North Manchester one of the poorest wards in England with 94% of youth members come from 1st/ 2nd indices on the national poverty index scale, where cost of living increases impacted hard and caused further adversity and inequality. As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an enhanced DBS check. Other roles you may have experience of could include CEO, Chief Exec, Chief Executive, COO, CFO, Managing Director, Charity Director, Head of Fundraising, Director of Operations, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 05, 2026
Full time
CEO We re looking for a CEO who is inspiring, values-driven, and a confident fundraiser to lead the next exciting chapter for one of Manchester s most ambitious youth charities This is an exciting time to join an organisation with an established youth work provision, strong reputation in private, public and voluntary sectors, and a successful track record of grants and trusts which includes a capital expenditure investment of £1.4M. Position: CEO Location: Manchester/Hybrid Salary: Up to £80,000 per annum (dependent upon experience) Contract: Permanent Hours: Full-time, 40 hours per week Benefits: Hybrid working, 5% pension contribution, 33 days inclusive of bank holidays (pro-rata), extra day off for your birthday, learning & development opportunities, access to EAP, onsite gym, sports, arts and music facilities and subsidised food from our canteen Closing Date: 21st May 2026 About the Role As Chief Executive, you will combine inspirational leadership with a strong, hands-on approach to fundraising and commercial direction. Acting as a visible ambassador for the Youth Zone, you will build trust with partners across the city, influence at a regional and national level, and lead with integrity, creativity and purpose to ensure lasting impact for young people and the communities we serve. Alongside fundraising leadership, you will provide strategic direction, financial clarity and cultural leadership to a values-driven organisation focused relentlessly on young people. You will empower a talented Senior Leadership Team and wider workforce to deliver high-quality, inclusive youth work, while ensuring strong safeguarding, and a safe, inspiring facility that remains fit for purpose. You will report to the Chair of the Board, through a high support and high challenge relationship, managing an annual budget of approx. £1.2-£1.5m p.a. ensuring the Youth Zone delivers a high-quality offer to local young people. Key areas of responsibility include: Strategy & Governance Fundraising & Financial Sustainability Leadership & Culture Partnerships, Profile & Influence Youth Work Quality & Safeguarding Building and Facilities About You We are looking for a proven leader with significant fundraising experience who can demonstrate success in building long-term relationships with major donors (£25k+), corporate partners, trusts and statutory funders, and who can confidently translate ambition into a diverse, resilient income pipeline that secures the future of the organisation. You will have experience of: Successful senior leadership experience within a charity or similar complex organisation. Experience of hands-on fundraising, such as securing and stewarding major donors (£25k+), corporates, trusts and statutory funding. Developing and delivering organisational strategies and business plans. Leading financially sustainable organisations with strong governance and controls. Developing and overseeing high-quality youth-focused services or programmes. Working within multi-agency environments, particularly around safeguarding. To apply, please submit a CV and Cover Letter (of not more than one page), explaining clearly why you are interested in the role. About the Organisation The Youth Zone is a limited charity that has been delivering high quality youth provision for 12 years. Originally commissioned with MyPlace funding, the organisation has become a community hub in Harpurhey, North Manchester one of the poorest wards in England with 94% of youth members come from 1st/ 2nd indices on the national poverty index scale, where cost of living increases impacted hard and caused further adversity and inequality. As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The charity is committed to the safeguarding of young people. In accordance with their Child Protection and Safeguarding procedures, this position requires an enhanced DBS check. Other roles you may have experience of could include CEO, Chief Exec, Chief Executive, COO, CFO, Managing Director, Charity Director, Head of Fundraising, Director of Operations, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Are you a hands-on leader with a background in complex food manufacturing? We are representing a highly respected specialist in the food ingredient sector who is seeking a frontline Operations Manager. This is a pivotal role that sits close to the factory floor, requiring a leader who can balance strategic input with daily operational excellence. You will report directly to the Managing Director, playing a key role in the general management and future growth of the business. The Role As Operations Manager, you will be responsible for the day-to-day production activities, ensuring that safe, high-quality products are delivered efficiently and on time. You will lead the production team from the front, fostering a culture of safety, quality, and continuous improvement. Key Responsibilities Operational Control: Lead daily production across assigned lines to meet volume, quality, and cost targets while monitoring throughput, yield, and waste. Quality & Compliance: Enforce strict HACCP, GMP , and BRC/FSSC 22000 standards, ensuring rigorous allergen controls and hygiene procedures are followed. People Leadership: Lead, coach, and develop operators and production supervisors. You will manage performance, attendance, and shift discipline to build a high-performing floor culture. HSE Management: Maintain a safe working environment, leading safety observations, investigations, and ensuring total compliance with risk assessments. Continuous Improvement: Drive "Lean" initiatives (5S, standard work) to reduce rework and downtime, using KPI data to trigger corrective actions. Cross-Functional Collaboration: Work closely with Engineering, Quality, and Supply Chain to support trials, changeovers, and new product introductions. The Ideal Candidate Technical Expertise: Proven experience in food manufacturing environments (specifically ingredients, powders, liquids, or blending/extrusion). Standards Driven: Strong knowledge of food safety systems (HACCP, GMP, BRC) and experience supporting internal and external audits. Leadership Style: A calm, decisive leader who can communicate clearly across shifts and hold high standards consistently. Qualifications: Ideally IOSH certified with food safety qualifications and an NVQ/HNC/HND or equivalent experience in a process manufacturing environment. Why Apply? Impact: This is a critical role where your leadership directly influences food safety and operational success. Senior Exposure: Direct involvement in the strategic direction of the company. Competitive Package: A strong salary range and the stability of a permanent role in a specialized sector. If you, or anyone you know would be interested in learning about this, feel free to call me on (phone number removed), or email me at (url removed)
May 05, 2026
Full time
Are you a hands-on leader with a background in complex food manufacturing? We are representing a highly respected specialist in the food ingredient sector who is seeking a frontline Operations Manager. This is a pivotal role that sits close to the factory floor, requiring a leader who can balance strategic input with daily operational excellence. You will report directly to the Managing Director, playing a key role in the general management and future growth of the business. The Role As Operations Manager, you will be responsible for the day-to-day production activities, ensuring that safe, high-quality products are delivered efficiently and on time. You will lead the production team from the front, fostering a culture of safety, quality, and continuous improvement. Key Responsibilities Operational Control: Lead daily production across assigned lines to meet volume, quality, and cost targets while monitoring throughput, yield, and waste. Quality & Compliance: Enforce strict HACCP, GMP , and BRC/FSSC 22000 standards, ensuring rigorous allergen controls and hygiene procedures are followed. People Leadership: Lead, coach, and develop operators and production supervisors. You will manage performance, attendance, and shift discipline to build a high-performing floor culture. HSE Management: Maintain a safe working environment, leading safety observations, investigations, and ensuring total compliance with risk assessments. Continuous Improvement: Drive "Lean" initiatives (5S, standard work) to reduce rework and downtime, using KPI data to trigger corrective actions. Cross-Functional Collaboration: Work closely with Engineering, Quality, and Supply Chain to support trials, changeovers, and new product introductions. The Ideal Candidate Technical Expertise: Proven experience in food manufacturing environments (specifically ingredients, powders, liquids, or blending/extrusion). Standards Driven: Strong knowledge of food safety systems (HACCP, GMP, BRC) and experience supporting internal and external audits. Leadership Style: A calm, decisive leader who can communicate clearly across shifts and hold high standards consistently. Qualifications: Ideally IOSH certified with food safety qualifications and an NVQ/HNC/HND or equivalent experience in a process manufacturing environment. Why Apply? Impact: This is a critical role where your leadership directly influences food safety and operational success. Senior Exposure: Direct involvement in the strategic direction of the company. Competitive Package: A strong salary range and the stability of a permanent role in a specialized sector. If you, or anyone you know would be interested in learning about this, feel free to call me on (phone number removed), or email me at (url removed)
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
May 05, 2026
Full time
Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec
We're looking for a Logistics Operations Director to lead and shape our logistics and distribution operations across the UK and Europe.You'll take ownership of ensuring our warehouse network, infrastructure, and operating models are scalable, efficient, and aligned to both current demand and future growth. By driving consistency, advancing automation, and embedding a culture of continuous improvement across all hubs, you'll play a key role in enhancing operational performance, optimising costs, and delivering a high-quality customer experience. Key Responsibilities Lead the strategy and ongoing development of our UK and European logistics network (currently six hubs), defining future capability and operational evolution. Define and deliver warehouse and logistics infrastructure strategy across all hubs (Yorkshire, Ireland, Spain, Germany, Sweden), including automation, redevelopment, and the introduction of new equipment, processes and implementation plans. Maximise opportunities for operational consistency improvement, cost optimisation, and customer experience enhancement across all locations. Identify and present a comprehensive set of KPI's and metrics to demonstrate service performance across all logistics operations. Drive continuous improvement and efficiency in warehouse operations, including automation, capacity planning, and operational process optimisation. Identify opportunities to optimise the physical layout, flow, capacity and capability of existing sites through redesign, automation integration, and improved use of space. Deliver and establish efficient operations at the new UK Distribution Centre, including building a high-performing team and defining Labour strategy (automation vs workforce mix). Act as line manager of central warehouse management team. Oversee Returns and trade-in operational infrastructure across all hubs, ensuring they are scalable as product complexity and order volumes increase. Ensure logistics operations can support rapid growth in order volumes, product range, and international shipping complexity. What You'll Bring Senior leadership experience across multi-site warehouse and logistics operations, ideally within an international or European network. Proven ability to define and deliver logistics and distribution strategy aligned to business growth, scalability, and customer service objectives. Strong operational expertise in warehouse environments, including automation, capacity planning, infrastructure development, and process optimisation. Demonstrated success leading large-scale change and improvement initiatives, such as new site start-ups, redevelopments, or network transformation. Highly developed analytical and commercial capability, with experience using KPIs and data to drive performance, cost optimisation, and decision-making. Desirable: Experience operating across European logistics networks and managing the complexity of international distribution. Exposure to advanced warehouse automation technologies and system implementations. Experience overseeing returns, refurb, or trade-in operations at scale. Background in fast-growth, multi-channel, or omnichannel environments. Additional Information Standard working hours with flexibility expected at Director level. Based at our Clifton Moor site in York, with travel to UK and European locations as required. What we'll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing: Competitive salary. Generous discount scheme across our full range of music and home entertainment products. Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas. Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a 'Mindful Employer'. Free car parking with access to electric charging points. Onsite cafe for snacks & drinks with an outside seating area. A relaxed dress code and a great coffee machine to make your day more enjoyable. Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.REF-
May 05, 2026
Full time
We're looking for a Logistics Operations Director to lead and shape our logistics and distribution operations across the UK and Europe.You'll take ownership of ensuring our warehouse network, infrastructure, and operating models are scalable, efficient, and aligned to both current demand and future growth. By driving consistency, advancing automation, and embedding a culture of continuous improvement across all hubs, you'll play a key role in enhancing operational performance, optimising costs, and delivering a high-quality customer experience. Key Responsibilities Lead the strategy and ongoing development of our UK and European logistics network (currently six hubs), defining future capability and operational evolution. Define and deliver warehouse and logistics infrastructure strategy across all hubs (Yorkshire, Ireland, Spain, Germany, Sweden), including automation, redevelopment, and the introduction of new equipment, processes and implementation plans. Maximise opportunities for operational consistency improvement, cost optimisation, and customer experience enhancement across all locations. Identify and present a comprehensive set of KPI's and metrics to demonstrate service performance across all logistics operations. Drive continuous improvement and efficiency in warehouse operations, including automation, capacity planning, and operational process optimisation. Identify opportunities to optimise the physical layout, flow, capacity and capability of existing sites through redesign, automation integration, and improved use of space. Deliver and establish efficient operations at the new UK Distribution Centre, including building a high-performing team and defining Labour strategy (automation vs workforce mix). Act as line manager of central warehouse management team. Oversee Returns and trade-in operational infrastructure across all hubs, ensuring they are scalable as product complexity and order volumes increase. Ensure logistics operations can support rapid growth in order volumes, product range, and international shipping complexity. What You'll Bring Senior leadership experience across multi-site warehouse and logistics operations, ideally within an international or European network. Proven ability to define and deliver logistics and distribution strategy aligned to business growth, scalability, and customer service objectives. Strong operational expertise in warehouse environments, including automation, capacity planning, infrastructure development, and process optimisation. Demonstrated success leading large-scale change and improvement initiatives, such as new site start-ups, redevelopments, or network transformation. Highly developed analytical and commercial capability, with experience using KPIs and data to drive performance, cost optimisation, and decision-making. Desirable: Experience operating across European logistics networks and managing the complexity of international distribution. Exposure to advanced warehouse automation technologies and system implementations. Experience overseeing returns, refurb, or trade-in operations at scale. Background in fast-growth, multi-channel, or omnichannel environments. Additional Information Standard working hours with flexibility expected at Director level. Based at our Clifton Moor site in York, with travel to UK and European locations as required. What we'll give you Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing: Competitive salary. Generous discount scheme across our full range of music and home entertainment products. Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas. Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a 'Mindful Employer'. Free car parking with access to electric charging points. Onsite cafe for snacks & drinks with an outside seating area. A relaxed dress code and a great coffee machine to make your day more enjoyable. Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.We have an open, collaborative, and friendly culture, and offer a supportive learning environment for people to grow and develop a career with us.REF-
