Holme Grange is seeking to appoint a dynamic and forward-thinking Director of Marketing, Admissions and Engagement to lead and deliver the external relations activities for this successful school. Salary: In the region of £70,000-£80,000 per annum, depending on skills and experience Holme Grange is a thriving independent co-educational day school for 660 children aged 9 months to 16 years, set in 22 acres of beautiful parkland on the outskirts of Wokingham in Berkshire. In 2025 the Senior School achieved the highest GCSE results in its history and is ranked a Top 5 Secondary School (11-16) in The Sunday Times Parent Power League Table Reporting to the Headteacher, and a key member of the Senior Leadership Team, the Director of Marketing, Admissions and Engagement will deliver a bold marketing and recruitment strategy that builds on the school's traditions while ensuring Holme Grange thrives in an increasingly competitive landscape. It is an exciting time to join the school with the arrival of a new Headteacher in September 2025, and the postholder will play an integral role in shaping and implementing the school's new vision and strategy. The successful candidate will have the ambition, energy and commercial acumen to sustain progressive growth. They will be an effective leader who combines strategic vision and an analytical mind with emotional intelligence, who can unite teams behind a shared purpose and communicate the distinctive offering of Holme Grange with creativity and care. This high-profile leadership post will suit either an experienced marketing and communications professional from the education sector or an exceptional individual with experience gained outside the sector who has an instinctive feel for the school's customers and their needs, bringing with them the relevant skills to undertake this complex and exciting post. Interested candidates are invited to contact RSAcademics in the first instance to arrange an informal and confidential discussion about the role: The deadline for receipt of applications is 10.00am UK time on Monday 27 April 2026 Applications should be made electronically to RSAcademics. To submit your application, please click on "Apply Now " and upload your documents according to the instructions provided. You should submit the following (both in PDF format): A completed application form A covering letter addressed to the Headteacher, Mrs Pippa Adams. The letter should explain your reasons for applying and suitability for the role. If you have any questions about uploading your application documents, please contact Jonathan Barnes, Head of Operations (Leadership Appointments), at: . Jonathan can also be reached by calling our Head Office on (0) . Holme Grange School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. The safeguarding responsibilities of the role are indicated in the candidate information. RSAcademics is committed to safeguarding and promoting the welfare of children and young people and to promoting diversity and inclusion in schools. Preliminary interviews will take place with RSAcademics via Teams on Thursday 30 April and Friday 1 May 2026 Longlist interviews will take place at the school in the week commencing 11 May 2026 Shortlist interviews will take place at the school in the week commencing 18 May 2026
Apr 23, 2026
Full time
Holme Grange is seeking to appoint a dynamic and forward-thinking Director of Marketing, Admissions and Engagement to lead and deliver the external relations activities for this successful school. Salary: In the region of £70,000-£80,000 per annum, depending on skills and experience Holme Grange is a thriving independent co-educational day school for 660 children aged 9 months to 16 years, set in 22 acres of beautiful parkland on the outskirts of Wokingham in Berkshire. In 2025 the Senior School achieved the highest GCSE results in its history and is ranked a Top 5 Secondary School (11-16) in The Sunday Times Parent Power League Table Reporting to the Headteacher, and a key member of the Senior Leadership Team, the Director of Marketing, Admissions and Engagement will deliver a bold marketing and recruitment strategy that builds on the school's traditions while ensuring Holme Grange thrives in an increasingly competitive landscape. It is an exciting time to join the school with the arrival of a new Headteacher in September 2025, and the postholder will play an integral role in shaping and implementing the school's new vision and strategy. The successful candidate will have the ambition, energy and commercial acumen to sustain progressive growth. They will be an effective leader who combines strategic vision and an analytical mind with emotional intelligence, who can unite teams behind a shared purpose and communicate the distinctive offering of Holme Grange with creativity and care. This high-profile leadership post will suit either an experienced marketing and communications professional from the education sector or an exceptional individual with experience gained outside the sector who has an instinctive feel for the school's customers and their needs, bringing with them the relevant skills to undertake this complex and exciting post. Interested candidates are invited to contact RSAcademics in the first instance to arrange an informal and confidential discussion about the role: The deadline for receipt of applications is 10.00am UK time on Monday 27 April 2026 Applications should be made electronically to RSAcademics. To submit your application, please click on "Apply Now " and upload your documents according to the instructions provided. You should submit the following (both in PDF format): A completed application form A covering letter addressed to the Headteacher, Mrs Pippa Adams. The letter should explain your reasons for applying and suitability for the role. If you have any questions about uploading your application documents, please contact Jonathan Barnes, Head of Operations (Leadership Appointments), at: . Jonathan can also be reached by calling our Head Office on (0) . Holme Grange School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. The safeguarding responsibilities of the role are indicated in the candidate information. RSAcademics is committed to safeguarding and promoting the welfare of children and young people and to promoting diversity and inclusion in schools. Preliminary interviews will take place with RSAcademics via Teams on Thursday 30 April and Friday 1 May 2026 Longlist interviews will take place at the school in the week commencing 11 May 2026 Shortlist interviews will take place at the school in the week commencing 18 May 2026
A high-impact senior leadership opportunity has arisen for an experienced HVAC Operations Director to take ownership of all mechanical services within a well-established and growing M&E maintenance and HVAC environment. This is a pivotal appointment, offering the chance to lead a sizeable operation with full responsibility for performance, people, and growth across commercial/domestic plumbing, hea click apply for full job details
Apr 23, 2026
Full time
A high-impact senior leadership opportunity has arisen for an experienced HVAC Operations Director to take ownership of all mechanical services within a well-established and growing M&E maintenance and HVAC environment. This is a pivotal appointment, offering the chance to lead a sizeable operation with full responsibility for performance, people, and growth across commercial/domestic plumbing, hea click apply for full job details
Tax Assistant Manager MaidenheadPermanent, Full-Time Your new role: This is an exciting opportunity to join our growing tax team, where you'll manage a varied portfolio of personal tax clients and play a key role in the smooth running of the department.This is a client-facing role, requiring excellent communication skills and the ability to build strong professional relationships through phone, email, virtual meetings and face-to-face contact.You'll be responsible for managing deadlines and delivering high-quality personal tax compliance work, including Self-Assessment and MTD for IT, as well as supporting the delivery of more complex tax returns. Duties & key responsibilities: Client Manages a portfolio of personal tax clients: Self-Assessment and MTD for IT. Supports the manager(s)/senior manager(s)/director(s) in the compliance process with the review of tax returns and preparation of complex tax returns. Takes responsibility for good relationship management of clients, predominately over the telephone, email, on online meetings and where appropriate in face to face contact. Builds good rapport with the client to gain a clear understanding of client expectations so that high levels of client service can be achieved. Provides general support to clients in the provision of tax returns and general compliance. Tax delivery Reviews and manages the personal tax compliance (Self-Assessment and MTD for IT) process for portfolio clients. For more complex clients, prepares and finalises accurate and timely tax return work ready for review. Liaises with other service streams and take responsibility for collation of information when the client is a multi-discipline service client. Uses and understands legislation and practice appropriately to aid in relevant areas of work. Spots planning opportunities (tax advisory and Wealth Management) and takes responsibility for escalating this to develop new business and cross selling opportunities. Client take-on / risk management Has an awareness of the firm's risk management procedure and adheres to this. Mitigates risks by involving senior people, ensuring appropriate advice is sought (where required). Has a solid understanding of professional standards, ethics and risk management protocols.Technical competence Ensure professional knowledge is technically up to date to undertake relevant area of work, and continues professional development.People Is an approachable and respected member of the team who takes a proactive interest in the team's performance and well-being Can coach processors in the accurate and timely completion of personal tax compliance work. Operations and results Monitors own time incurred and undertakes analysis as directed. Takes responsibility for invoicing portfolio and associated work, keeping accurate records. Complete time sheets accurately and on a timely basis. Meets own financial targets set. Skills & abilities: Strong attention to detail with a "can-do" attitude Excellent verbal and written communication skills Strong organisational skills and ability to manage deadlines and prioritise workload Ability to work both independently and as part of a team Confident and proactive approach Comfortable working in a paperless, technology-driven environment Knowledge & experience: Qualified ATT and/or CTA - minimum 5 years relevant tax experience No ATT Qualification - minimum 7 years relevant tax experience Personal attributes: Enthusiastic and hardworking Client-focused with the ability to build strong professional relationships Proactive and commercially aware Committed to continuous professional development Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 23, 2026
Full time
Tax Assistant Manager MaidenheadPermanent, Full-Time Your new role: This is an exciting opportunity to join our growing tax team, where you'll manage a varied portfolio of personal tax clients and play a key role in the smooth running of the department.This is a client-facing role, requiring excellent communication skills and the ability to build strong professional relationships through phone, email, virtual meetings and face-to-face contact.You'll be responsible for managing deadlines and delivering high-quality personal tax compliance work, including Self-Assessment and MTD for IT, as well as supporting the delivery of more complex tax returns. Duties & key responsibilities: Client Manages a portfolio of personal tax clients: Self-Assessment and MTD for IT. Supports the manager(s)/senior manager(s)/director(s) in the compliance process with the review of tax returns and preparation of complex tax returns. Takes responsibility for good relationship management of clients, predominately over the telephone, email, on online meetings and where appropriate in face to face contact. Builds good rapport with the client to gain a clear understanding of client expectations so that high levels of client service can be achieved. Provides general support to clients in the provision of tax returns and general compliance. Tax delivery Reviews and manages the personal tax compliance (Self-Assessment and MTD for IT) process for portfolio clients. For more complex clients, prepares and finalises accurate and timely tax return work ready for review. Liaises with other service streams and take responsibility for collation of information when the client is a multi-discipline service client. Uses and understands legislation and practice appropriately to aid in relevant areas of work. Spots planning opportunities (tax advisory and Wealth Management) and takes responsibility for escalating this to develop new business and cross selling opportunities. Client take-on / risk management Has an awareness of the firm's risk management procedure and adheres to this. Mitigates risks by involving senior people, ensuring appropriate advice is sought (where required). Has a solid understanding of professional standards, ethics and risk management protocols.Technical competence Ensure professional knowledge is technically up to date to undertake relevant area of work, and continues professional development.People Is an approachable and respected member of the team who takes a proactive interest in the team's performance and well-being Can coach processors in the accurate and timely completion of personal tax compliance work. Operations and results Monitors own time incurred and undertakes analysis as directed. Takes responsibility for invoicing portfolio and associated work, keeping accurate records. Complete time sheets accurately and on a timely basis. Meets own financial targets set. Skills & abilities: Strong attention to detail with a "can-do" attitude Excellent verbal and written communication skills Strong organisational skills and ability to manage deadlines and prioritise workload Ability to work both independently and as part of a team Confident and proactive approach Comfortable working in a paperless, technology-driven environment Knowledge & experience: Qualified ATT and/or CTA - minimum 5 years relevant tax experience No ATT Qualification - minimum 7 years relevant tax experience Personal attributes: Enthusiastic and hardworking Client-focused with the ability to build strong professional relationships Proactive and commercially aware Committed to continuous professional development Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
JOB TITLE: Campaign Manager CONTRACT: Permanent, Part Time(21 hours per week) Working pattern to be discussed and agreed ORGANISATION: Royal Life Saving Society UK (RLSS UK) DEPARTMENT: Income Generation and Engagement LOCATION: RLSS UK Head Office, Worcester/Hybrid REPORTS TO: Senior Head of Communications and Marketing SALARY:£33,504.00 (Grade C) Pro-rata for Part Time Hours ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning. JOB PURPOSE The Campaign Manager will lead RLSS UK s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water. Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people. This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland. ROLE OVERVIEW From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you ll be a key player in shaping how RLSS UK and our work are seen by the public and partners. You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate. You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings. KEY TASKS AND RESPONSIBILITIES Campaign Leadership Lead, develop, and deliver RLSS UK s major national public campaigns, including: - Drowning Prevention Week - Don t Drink and Drown - Splash Safely at Home - Project manage the end-to-end delivery of multichannel campaigns (digital, print, PR, in-person events, and partner channels). Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning. Support public-facing communications for policy and public affairs, including web, email, and social channels. Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate. Develop end to end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long term impact. Work proactively across internal directorates to co create and deliver campaigns that maximise reach, effectiveness, and impact. Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact. Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs. Creative Development & Content Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines. Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets. Drive user generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives. Partnerships & Collaboration Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact. Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement. Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign. Delivery & Campaign Operations Oversee campaign production schedules, asset development, and delivery across all channels. Maintain campaign budgets and align spending with goals. Develop and maintain campaign specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences. Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity. Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK s strategic priorities. Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch. Evaluation & Reporting Set clear campaign KPIs and monitor performance using robust, insight-driven metrics. Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk. Complete post campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns. Use campaign evaluations, performance data, and insight to drive measurable year on year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK s compliance programme. To demonstrate and uphold the Society s values and behavioural standards at all times. To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Proven experience in delivering multi-channel public campaigns Strong project management skills Ability to analyse insight and use data and evidence to translate learning into a campaign strategy Excellent written and verbal communication skills Ability to collaborate across teams and with external partners Experience managing content development Understanding of how campaigns influence behaviour and public awareness Ability to create simple, compelling messaging and narratives from complex information Budget management experience Desirable Relevant Experience, Skills and/or Aptitudes Experience of behaviour change campaigns Experience working with education charities, emergency services, or safety organisations Experience developing campaigns involving lived experience Ability to work collaboratively with senior stakeholders and celebrities WHAT RLSS UK CAN OFFER YOU Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Medical Scheme Enhanced Society Sick Pay Eye Care Employee Assistance Programme via Health Assured Life Assurance Scheme Howdens Sports Benefits Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company Events and more! Subject to eligibility criteria YOUR APPLICATION Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team Closing Date 11.59pm, Wednesday 13 May 2026 Interview Date Thursday 21 and Friday 22 May 2026, at our Worcester Head Office . click apply for full job details
Apr 23, 2026
Full time
JOB TITLE: Campaign Manager CONTRACT: Permanent, Part Time(21 hours per week) Working pattern to be discussed and agreed ORGANISATION: Royal Life Saving Society UK (RLSS UK) DEPARTMENT: Income Generation and Engagement LOCATION: RLSS UK Head Office, Worcester/Hybrid REPORTS TO: Senior Head of Communications and Marketing SALARY:£33,504.00 (Grade C) Pro-rata for Part Time Hours ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education, so everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision: communities free from drowning. JOB PURPOSE The Campaign Manager will lead RLSS UK s flagship national campaigns, ensuring they are insight-driven, behaviour-changing, and capable of empowering communities to stay safe around water. Working collaboratively across the organisation and with external partners, you will create compelling, impactful campaigns that raise awareness, shift behaviours, elevate water safety standards, and bring our mission to life for millions of people. This role is central to how RLSS UK educates, influences, and protects communities across the UK and Ireland. ROLE OVERVIEW From honing our campaign strategy to sparking collaborations with external organisations and delivering creative and engaging content, you ll be a key player in shaping how RLSS UK and our work are seen by the public and partners. You will lead the development and delivery of impactful, insight-driven campaigns that increase public awareness of both RLSS UK and the importance of water safety, share the skills and knowledge needed to prevent drowning, and engage and educate diverse audiences to amplify RLSS UK s mission. Working closely with colleagues across marketing and communications, policy and public affairs, education, and membership, you will create compelling campaigns that inspire action, strengthen our brand presence, and educate. You will collaborate with partners, members, stakeholders, supporters, and media outlets to ensure RLSS UK remains a trusted national voice in water safety. Through strategic storytelling, public mobilisation, and cross-channel campaign delivery, your work will help influence behaviours, shape understanding, and ultimately reduce accidental drownings. KEY TASKS AND RESPONSIBILITIES Campaign Leadership Lead, develop, and deliver RLSS UK s major national public campaigns, including: - Drowning Prevention Week - Don t Drink and Drown - Splash Safely at Home - Project manage the end-to-end delivery of multichannel campaigns (digital, print, PR, in-person events, and partner channels). Ensure all campaigns are insight-led, supported by relevant data and evidence, designed to be inclusive and accessible, and effectively reach audiences at higher risk of drowning. Support public-facing communications for policy and public affairs, including web, email, and social channels. Contribute to organisation-wide planning, ensuring campaigns support fundraising, education, and membership goals where appropriate. Develop end to end campaign journeys for supporters, partners, and stakeholders who engage with or pledge support, to deepen involvement, encourage advocacy, and maximise long term impact. Work proactively across internal directorates to co create and deliver campaigns that maximise reach, effectiveness, and impact. Conduct audience and stakeholder mapping for each campaign to identify priority groups, collaboration opportunities, and the most effective channels, partners, and messengers to maximise reach and impact. Ensure every campaign has a documented project plan, agreed before launch, with defined objectives, timelines, roles, and KPIs. Creative Development & Content Produce engaging, accessible, and inclusive content that resonates with diverse audiences and consistently adheres to RLSS UK brand guidelines. Lead creative development, case study sourcing, storytelling, celebrity/influencer engagement, and campaign assets. Drive user generated content as a core engagement strategy, encouraging partners, members, and the RLSS UK community to share stories, visuals, and experiences that support campaign objectives. Partnerships & Collaboration Build strong partnerships with communities and organisations, including emergency services, sports bodies, youth groups, and local authorities, to amplify campaign reach and impact. Support the participation of people with lived experience in campaigns, including bereaved families, with care and tact, ensuring authentic and meaningful involvement. Proactively identify and develop new partnerships, influencer and celebrity relationships to expand the reach, engagement and impact of each major campaign. Delivery & Campaign Operations Oversee campaign production schedules, asset development, and delivery across all channels. Maintain campaign budgets and align spending with goals. Develop and maintain campaign specific brand guidance to support consistent use of RLSS UK messaging, tone of voice, and visual identity across all channels and audiences. Create and manage campaign packs for partners that set clear requirements for the correct use of the RLSS UK name, assets, messaging, and attribution, ensuring consistent representation across all partner activity. Ensure all campaign activity is consistent with RLSS UK brand guidelines, inclusive and accessible, on-brand, compliant, and aligned with RLSS UK s strategic priorities. Ensure all campaign materials are reviewed and approved in line with RLSS UK brand governance processes prior to public launch. Evaluation & Reporting Set clear campaign KPIs and monitor performance using robust, insight-driven metrics. Provide regular reporting on campaign reach, engagement, outcomes, and contribution to reducing drowning risk. Complete post campaign evaluations within agreed timeframes, identifying clear, actionable recommendations to inform continuous improvement across future campaigns. Use campaign evaluations, performance data, and insight to drive measurable year on year improvement in campaign outcomes, applying learning consistently to improve reach, engagement, and impact. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK s compliance programme. To demonstrate and uphold the Society s values and behavioural standards at all times. To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Proven experience in delivering multi-channel public campaigns Strong project management skills Ability to analyse insight and use data and evidence to translate learning into a campaign strategy Excellent written and verbal communication skills Ability to collaborate across teams and with external partners Experience managing content development Understanding of how campaigns influence behaviour and public awareness Ability to create simple, compelling messaging and narratives from complex information Budget management experience Desirable Relevant Experience, Skills and/or Aptitudes Experience of behaviour change campaigns Experience working with education charities, emergency services, or safety organisations Experience developing campaigns involving lived experience Ability to work collaboratively with senior stakeholders and celebrities WHAT RLSS UK CAN OFFER YOU Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Medical Scheme Enhanced Society Sick Pay Eye Care Employee Assistance Programme via Health Assured Life Assurance Scheme Howdens Sports Benefits Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company Events and more! Subject to eligibility criteria YOUR APPLICATION Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team Closing Date 11.59pm, Wednesday 13 May 2026 Interview Date Thursday 21 and Friday 22 May 2026, at our Worcester Head Office . click apply for full job details
Ace of Clubs is at an exciting stage of growth, with increasing impact across our services. To continue delivering high-quality support to people experiencing homelessness while ensuring long-term financial sustainability we are seeking a dedicated Funding and Finance Co-ordinator. This is a pivotal role, supporting the co-ordination and administration of our income, fundraising activity, financial management, cost efficiency, impact data, and funding reporting. You will contribute directly to the organisation s sustainability, growth, and financial accountability, working closely with our Volunteer Treasurer and the Director - who provides strategic oversight whilst remaining actively involved in the day-to-day operations. You will help co-ordinate and develop a range of income streams and funding projects, including individual giving, community fundraising, events, corporate partnerships, and trusts and foundations. The role also involves supporting new fundraising opportunities, monitoring impact and fundraising data, stewarding donors through engagement and communications, and assisting with funding applications and reporting. Alongside this, you will play a key role in the day-to-day financial administration of the charity. This includes tracking income across multiple platforms, monitoring expenditure, and producing reports to support forecasting and strategic planning. You will also support the administration and review of core organisational contracts, such as utilities, insurance, IT, and HR, helping to ensure value for money and operational efficiency. Working collaboratively with colleagues and partners, you will help gather and present impact data across our services, tailoring this for both internal use and external stakeholders. This is a varied and rewarding role, suited to a highly organised administrator with strong Microsoft Office skills (particularly Excel), excellent written and numerical ability, and a keen eye for detail. You should be comfortable working with data and finances, whilst also engaging confidently with a wide range of people including donors, partners, volunteers, and guests. An understanding of, and empathy with, the homelessness sector is essential.
Apr 23, 2026
Full time
Ace of Clubs is at an exciting stage of growth, with increasing impact across our services. To continue delivering high-quality support to people experiencing homelessness while ensuring long-term financial sustainability we are seeking a dedicated Funding and Finance Co-ordinator. This is a pivotal role, supporting the co-ordination and administration of our income, fundraising activity, financial management, cost efficiency, impact data, and funding reporting. You will contribute directly to the organisation s sustainability, growth, and financial accountability, working closely with our Volunteer Treasurer and the Director - who provides strategic oversight whilst remaining actively involved in the day-to-day operations. You will help co-ordinate and develop a range of income streams and funding projects, including individual giving, community fundraising, events, corporate partnerships, and trusts and foundations. The role also involves supporting new fundraising opportunities, monitoring impact and fundraising data, stewarding donors through engagement and communications, and assisting with funding applications and reporting. Alongside this, you will play a key role in the day-to-day financial administration of the charity. This includes tracking income across multiple platforms, monitoring expenditure, and producing reports to support forecasting and strategic planning. You will also support the administration and review of core organisational contracts, such as utilities, insurance, IT, and HR, helping to ensure value for money and operational efficiency. Working collaboratively with colleagues and partners, you will help gather and present impact data across our services, tailoring this for both internal use and external stakeholders. This is a varied and rewarding role, suited to a highly organised administrator with strong Microsoft Office skills (particularly Excel), excellent written and numerical ability, and a keen eye for detail. You should be comfortable working with data and finances, whilst also engaging confidently with a wide range of people including donors, partners, volunteers, and guests. An understanding of, and empathy with, the homelessness sector is essential.
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period. Contract: Fixed 12-14-month contract depending on availability for start date Full time 35 hours per week Salary: £60,000 per annum Location: London Victoria/ Hybrid Some evening and weekend work may be required, which can be claimed as TOIL Reporting to the CEO Line Management of 3x staff About the Charity A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story. The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone. We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive. About the role: As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same. You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly. This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind. Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same. You're well-suited to the interim context. You re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with. Benefits: Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office) Option for 2 Me days 25 days annual leave entitlement Option to swap bank holidays for other religious holidays Team Socials Birthdays off Working in a value led organisation, where we see and share the impact we have on children every day Responsibilities Strategy & Leadership Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity s mission. Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability. Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals. Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities. Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation. Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders. Governance & Operations: Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals. Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development. Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident. Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance. Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year). Act as the key contact with the landlord and the charity s IT contractors, as and when required Income Generation, Partnerships and Communication: Oversee the coordination and delivery of key fundraising activities, supporting the organisation s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead. Play a key role in planning and delivering the 10-year anniversary event in May 2027. Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets. Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools Utilise the organisation s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report. Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation s communications strategy to maintain a strong digital and online presence Finance & Sustainability Hold accountability for the operational delivery and financial sustainability of the charity. Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight. Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board. Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership. Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures Personal Specification Strategic Leadership & Drive Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards. Organisational governance Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board. Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance. Excellent organisational & project management skills Vision, stakeholder engagement and influence Experience cultivating strategic partnerships with schools, funders, and external stakeholders. A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines. Advanced communication skills, someone who can represent the organisation externally with credibility and warmth. Change Management & Adaptability Experience in an interim/ short term role Strong people management skills, with a warm and accountable approach to developing and supporting others. Desirable: Experience working directly with school and corporate partnerships Experience using Salesforce. Experience working with trustees How to apply & Dates To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages. The ideal start date is August 2026 . click apply for full job details
Apr 23, 2026
Full time
The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period. Contract: Fixed 12-14-month contract depending on availability for start date Full time 35 hours per week Salary: £60,000 per annum Location: London Victoria/ Hybrid Some evening and weekend work may be required, which can be claimed as TOIL Reporting to the CEO Line Management of 3x staff About the Charity A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story. The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone. We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive. About the role: As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same. You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly. This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind. Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same. You're well-suited to the interim context. You re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with. Benefits: Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office) Option for 2 Me days 25 days annual leave entitlement Option to swap bank holidays for other religious holidays Team Socials Birthdays off Working in a value led organisation, where we see and share the impact we have on children every day Responsibilities Strategy & Leadership Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity s mission. Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability. Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals. Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities. Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation. Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders. Governance & Operations: Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals. Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development. Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident. Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance. Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year). Act as the key contact with the landlord and the charity s IT contractors, as and when required Income Generation, Partnerships and Communication: Oversee the coordination and delivery of key fundraising activities, supporting the organisation s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead. Play a key role in planning and delivering the 10-year anniversary event in May 2027. Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets. Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools Utilise the organisation s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report. Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation s communications strategy to maintain a strong digital and online presence Finance & Sustainability Hold accountability for the operational delivery and financial sustainability of the charity. Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight. Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board. Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership. Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures Personal Specification Strategic Leadership & Drive Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards. Organisational governance Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board. Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance. Excellent organisational & project management skills Vision, stakeholder engagement and influence Experience cultivating strategic partnerships with schools, funders, and external stakeholders. A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines. Advanced communication skills, someone who can represent the organisation externally with credibility and warmth. Change Management & Adaptability Experience in an interim/ short term role Strong people management skills, with a warm and accountable approach to developing and supporting others. Desirable: Experience working directly with school and corporate partnerships Experience using Salesforce. Experience working with trustees How to apply & Dates To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages. The ideal start date is August 2026 . click apply for full job details
Head of Housing Works We're looking for a proven leader to join Southampton City Council as the Head of Housing Works. This is a rare opportunity to lead a large and fast-paced in-house direct labour organisation (DLO) - Southampton's preferred and much prized delivery partner for maintaining and improving over 16,000 homes - while driving a shift to a more modern, performance-driven service that underpins the whole Housing system. You'll play a pivotal role in turning day-to-day delivery into a reliable, high-quality service for tenants, while acting as an intelligent supplier to Housing as it moves from recovery and reactive operations towards a more proactive, customer-centred landlord that delivers consistently strong services. About the team We're part of the Council's Residents' Services Directorate, which brings together housing, customer services and community support around a shared purpose: to make sure every resident has access to a safe, affordable and sustainable home, and to strengthen the communities that make Southampton a city of opportunity. Housing Works plays a critical delivery role within Housing's commissioning model - delivering repairs, maintenance, compliance, planned works and estates services across the city's housing stock. Through a large in-house workforce and supply chain, the service is responsible for ensuring homes are safe, well-maintained and available to meet demand. Working closely with colleagues across Housing and related services including Homelessness, Housing Works translates priorities, standards and investment decisions into effective delivery. It ensures that work is well planned, resources are used effectively and services are delivered consistently across the city - forming a key part of a joined-up housing system focused on better outcomes for tenants. This is a newly designed structure, and you will be joining at the point where it moves from design into delivery - shaping how Housing Works operates in practice and establishing the standards, culture and performance needed for short, medium and long-term improvement. About the role In August 2024, the Regulator for Social Housing identified serious failings in how we met the consumer standards. That judgement has been a turning point - and we're now using it to drive lasting improvements for tenants, residents and communities. Our intention is to rebuild confidence and deliver real, sustained change that improves the quality of homes and the lives of people who live in them - building on the progress we have already made over the last twelve months. As Head of Housing Works, you'll be a key member of the Housing Directorate Senior Leadership Team (SLT). Together, the SLT is responsible for ensuring Housing operates as part of a coherent system - owning delivery of Housing's overall purpose and making sure services operate in a joined-up, effective way. Within that, you will lead a large and complex delivery service responsible for repairs, maintenance, compliance, planned works and estates services across the city's housing stock and neighbourhoods. You will ensure services are safe, compliant and deliver value for money, giving tenants, the Council and the Regulator confidence that that Housing is under control and improving. You'll provide clear operational leadership across a large workforce and supply chain - setting priorities in line with commissions from your clients, establishing strong performance expectations and ensuring that work is outcome-focussed, well planned, delivered consistently and to customer expectations. You'll also lead the modernisation of Housing Works - improving productivity, strengthening planning and scheduling, and embedding better use of data and systems. With new core systems being introduced to support mobile working and scheduling, you will build on these foundations to establish more consistent, efficient and modern ways of working, and to drive better value from both the in-house workforce and the wider supply chain. You'll work closely with colleagues across Housing to act as an intelligent supplier - translating priorities, standards and investment decisions into effective delivery. This means shaping Housing Works as a high-performing, commercially aware delivery partner that makes the best use of its own capacity and external suppliers, delivers strong value for money, and feels fully part of a joined-up Housing team. You'll balance day-to-day operational grip with longer-term improvement, ensuring Housing Works supports the wider system to achieve better outcomes for tenants. Success will depend on working with others across Housing, the wider Council and partners. Together with the other Heads of Service, you'll help make Housing operate well as a coherent system that connects commissioning with delivery - maintaining performance today while driving sustained improvement over time. Everything you do will contribute to Southampton's vision to be a city of opportunity where everyone thrives through more equal, healthier, safer, growing and greener communities. Key responsibilities include: Lead a large in-house workforce and supply chain (over 400 staff and c.£33m p.a. spend) to deliver repairs, maintenance, compliance and planned works - ensuring services are safe, reliable, deliver value for money and meet regulatory requirements. Set clear priorities and performance expectations for staff - ensuring work is well planned, delivered consistently and right first time, where possible. Drive improvements in productivity, planning, scheduling and use of resources - reducing waste and improving outcomes for tenants. Act as an intelligent supplier to Housing - translating priorities, standards and investment decisions into effective delivery, and shaping demand and outcomes with commissioning colleagues. Develop Housing Works as a high-performing, commercially aware and modern delivery partner - making effective use of in-house capacity and external suppliers to deliver strong value for money. Lead and embed change across Housing Works - increasing flexibility and adaptability in how the service operates as part of Housing's new commissioning model, so it can respond to changing demand, new ways of working and wider local government reorganisation. Build strong leadership and management capability across Housing Works - developing depth, resilience and clear accountability at every level, so the service performs consistently without over-reliance on central control. About you: We're looking for an experienced and credible operational leader who can run a large, complex delivery service while driving sustained improvement in performance, value and customer outcomes. You will need: Degree-level education and/or a relevant professional or leadership qualification, or equivalent senior leadership experience in a complex operational environment. Significant experience leading large-scale operational services, ideally within housing, property, construction or a comparable environment - with accountability for delivery, performance and budgets. Strong commercial and financial awareness, with experience managing supply chains, improving productivity and delivering value for money across in-house and external delivery models. A track record of driving service improvement and change - strengthening planning, performance management and ways of working to deliver more consistent, reliable outcomes. The ability to lead through others - building strong leadership and management capability, creating clear accountability and enabling teams to perform without over-reliance on central control. Strong communication and influencing skills, with the ability to work effectively across organisational boundaries and build trusted relationships with colleagues, partners and stakeholders. Join us in delivering essential services and building a sustainable Southampton for all. For further information about this role, please view the job description. What we can offer you: Salary: The salary band for this role is £83,643 - £91,823. The starting salary is £83,643 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below. Excellent local government pension with 16.8% employer contribution Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25-31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer For further information on our benefits package, please visit: Employee benefits (southampton.gov.uk) . click apply for full job details
Apr 23, 2026
Full time
Head of Housing Works We're looking for a proven leader to join Southampton City Council as the Head of Housing Works. This is a rare opportunity to lead a large and fast-paced in-house direct labour organisation (DLO) - Southampton's preferred and much prized delivery partner for maintaining and improving over 16,000 homes - while driving a shift to a more modern, performance-driven service that underpins the whole Housing system. You'll play a pivotal role in turning day-to-day delivery into a reliable, high-quality service for tenants, while acting as an intelligent supplier to Housing as it moves from recovery and reactive operations towards a more proactive, customer-centred landlord that delivers consistently strong services. About the team We're part of the Council's Residents' Services Directorate, which brings together housing, customer services and community support around a shared purpose: to make sure every resident has access to a safe, affordable and sustainable home, and to strengthen the communities that make Southampton a city of opportunity. Housing Works plays a critical delivery role within Housing's commissioning model - delivering repairs, maintenance, compliance, planned works and estates services across the city's housing stock. Through a large in-house workforce and supply chain, the service is responsible for ensuring homes are safe, well-maintained and available to meet demand. Working closely with colleagues across Housing and related services including Homelessness, Housing Works translates priorities, standards and investment decisions into effective delivery. It ensures that work is well planned, resources are used effectively and services are delivered consistently across the city - forming a key part of a joined-up housing system focused on better outcomes for tenants. This is a newly designed structure, and you will be joining at the point where it moves from design into delivery - shaping how Housing Works operates in practice and establishing the standards, culture and performance needed for short, medium and long-term improvement. About the role In August 2024, the Regulator for Social Housing identified serious failings in how we met the consumer standards. That judgement has been a turning point - and we're now using it to drive lasting improvements for tenants, residents and communities. Our intention is to rebuild confidence and deliver real, sustained change that improves the quality of homes and the lives of people who live in them - building on the progress we have already made over the last twelve months. As Head of Housing Works, you'll be a key member of the Housing Directorate Senior Leadership Team (SLT). Together, the SLT is responsible for ensuring Housing operates as part of a coherent system - owning delivery of Housing's overall purpose and making sure services operate in a joined-up, effective way. Within that, you will lead a large and complex delivery service responsible for repairs, maintenance, compliance, planned works and estates services across the city's housing stock and neighbourhoods. You will ensure services are safe, compliant and deliver value for money, giving tenants, the Council and the Regulator confidence that that Housing is under control and improving. You'll provide clear operational leadership across a large workforce and supply chain - setting priorities in line with commissions from your clients, establishing strong performance expectations and ensuring that work is outcome-focussed, well planned, delivered consistently and to customer expectations. You'll also lead the modernisation of Housing Works - improving productivity, strengthening planning and scheduling, and embedding better use of data and systems. With new core systems being introduced to support mobile working and scheduling, you will build on these foundations to establish more consistent, efficient and modern ways of working, and to drive better value from both the in-house workforce and the wider supply chain. You'll work closely with colleagues across Housing to act as an intelligent supplier - translating priorities, standards and investment decisions into effective delivery. This means shaping Housing Works as a high-performing, commercially aware delivery partner that makes the best use of its own capacity and external suppliers, delivers strong value for money, and feels fully part of a joined-up Housing team. You'll balance day-to-day operational grip with longer-term improvement, ensuring Housing Works supports the wider system to achieve better outcomes for tenants. Success will depend on working with others across Housing, the wider Council and partners. Together with the other Heads of Service, you'll help make Housing operate well as a coherent system that connects commissioning with delivery - maintaining performance today while driving sustained improvement over time. Everything you do will contribute to Southampton's vision to be a city of opportunity where everyone thrives through more equal, healthier, safer, growing and greener communities. Key responsibilities include: Lead a large in-house workforce and supply chain (over 400 staff and c.£33m p.a. spend) to deliver repairs, maintenance, compliance and planned works - ensuring services are safe, reliable, deliver value for money and meet regulatory requirements. Set clear priorities and performance expectations for staff - ensuring work is well planned, delivered consistently and right first time, where possible. Drive improvements in productivity, planning, scheduling and use of resources - reducing waste and improving outcomes for tenants. Act as an intelligent supplier to Housing - translating priorities, standards and investment decisions into effective delivery, and shaping demand and outcomes with commissioning colleagues. Develop Housing Works as a high-performing, commercially aware and modern delivery partner - making effective use of in-house capacity and external suppliers to deliver strong value for money. Lead and embed change across Housing Works - increasing flexibility and adaptability in how the service operates as part of Housing's new commissioning model, so it can respond to changing demand, new ways of working and wider local government reorganisation. Build strong leadership and management capability across Housing Works - developing depth, resilience and clear accountability at every level, so the service performs consistently without over-reliance on central control. About you: We're looking for an experienced and credible operational leader who can run a large, complex delivery service while driving sustained improvement in performance, value and customer outcomes. You will need: Degree-level education and/or a relevant professional or leadership qualification, or equivalent senior leadership experience in a complex operational environment. Significant experience leading large-scale operational services, ideally within housing, property, construction or a comparable environment - with accountability for delivery, performance and budgets. Strong commercial and financial awareness, with experience managing supply chains, improving productivity and delivering value for money across in-house and external delivery models. A track record of driving service improvement and change - strengthening planning, performance management and ways of working to deliver more consistent, reliable outcomes. The ability to lead through others - building strong leadership and management capability, creating clear accountability and enabling teams to perform without over-reliance on central control. Strong communication and influencing skills, with the ability to work effectively across organisational boundaries and build trusted relationships with colleagues, partners and stakeholders. Join us in delivering essential services and building a sustainable Southampton for all. For further information about this role, please view the job description. What we can offer you: Salary: The salary band for this role is £83,643 - £91,823. The starting salary is £83,643 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below. Excellent local government pension with 16.8% employer contribution Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25-31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer For further information on our benefits package, please visit: Employee benefits (southampton.gov.uk) . click apply for full job details
Probate Lawyer Senior Associate Personal Estate Manager Salary: £40,000 £62,500 per annum Start Date: Flexible Our client is open to remote, hybrid and flexible working applications. Their office is in Bristol. About Our Client Our client occupies a unique, privileged position. They are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Client s Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What you ll be doing: Manage and progress a case load of mostly taxable estate administration cases. Take ownership of all technical tasks required to progress a case. Manage all client communication and correspondence. Draft interim and final estate accounts. Support the coaching, development and mentoring of junior colleagues. Collaborate across teams to ensure a seamless client experience. Contribute to continuous improvement and innovation in how they work. What they re looking for Qualifications are desirable but not essential. They are looking for individuals with some of the following experience: 5 years experience of end-to-end estate administration and probate. STEP / TEP Qualification (or working towards). Qualified Solicitor (desirable). CILEX Qualified (desirable). The type of person you ll be: A Strong communicator clear, empathetic, and confident. A proactive, solutions-focused individual. Ability to work independently and as part of a collaborative team whether in the office or working remotely. Vast experience in probate, legal services, or estate administration. A passion for making a difference in people s lives at a time when they really need you. What they can offer you They believe in rewarding great work. For this role they offer the following benefits: Up to £62,500 per annum Quarterly Bonus / Scheme 25 days plus bank holidays, increasing annually to 30 Health Cash Plan Cash back for Dental, optical, and other treatments Employee discounts across a range of products and services Variety of salary sacrifice benefits such as tech vouchers, dental and holiday buy Company pension scheme matching up to 5% Income protection insurance Life assurance policy Enhanced family leave (upon completion of probation) Cycle to work scheme Employee Assistance Programme Why join our client: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during life s most challenging times. Hybrid and flexible working options to suit your needs. Where you ll be working: Our client s office based at Spectrum House, Bond Street, Bristol, BS1 3LG From home Hybrid Hiring process what to expect They like to keep things clear and straightforward. Here s what you can expect: Application review They review applications on a rolling basis and will contact you when shortlisted. Initial chat A short call to get to know you better. There will be some element of competency here, but they aim for it to be more conversational (30mins). Interview This is your competency-based interview with their Operations Director and Legal Services Director (up to 60mins). Task A chance to show them how your technical competence. Feedback They will contact you following your interview, typically within 1 week. Support They want everyone to feel comfortable and confident throughout their hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let them know. They are happy to have a conversation about how they can best support you. Ready to apply? If our client sounds like the kind of place where you d thrive, they would love to hear from you. Apply now and help them shape the future of estate administration. Equality, Diversity and Inclusion Our client is committed to creating a workplace where everyone feels welcome, respected, and able to thrive. They believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. They are proud to foster an inclusive environment where individuality is celebrated, and diverse perspectives are valued across everything they do. By applying for this role, you re sharing your information with our client. They take your privacy seriously.
Apr 23, 2026
Full time
Probate Lawyer Senior Associate Personal Estate Manager Salary: £40,000 £62,500 per annum Start Date: Flexible Our client is open to remote, hybrid and flexible working applications. Their office is in Bristol. About Our Client Our client occupies a unique, privileged position. They are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Client s Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What you ll be doing: Manage and progress a case load of mostly taxable estate administration cases. Take ownership of all technical tasks required to progress a case. Manage all client communication and correspondence. Draft interim and final estate accounts. Support the coaching, development and mentoring of junior colleagues. Collaborate across teams to ensure a seamless client experience. Contribute to continuous improvement and innovation in how they work. What they re looking for Qualifications are desirable but not essential. They are looking for individuals with some of the following experience: 5 years experience of end-to-end estate administration and probate. STEP / TEP Qualification (or working towards). Qualified Solicitor (desirable). CILEX Qualified (desirable). The type of person you ll be: A Strong communicator clear, empathetic, and confident. A proactive, solutions-focused individual. Ability to work independently and as part of a collaborative team whether in the office or working remotely. Vast experience in probate, legal services, or estate administration. A passion for making a difference in people s lives at a time when they really need you. What they can offer you They believe in rewarding great work. For this role they offer the following benefits: Up to £62,500 per annum Quarterly Bonus / Scheme 25 days plus bank holidays, increasing annually to 30 Health Cash Plan Cash back for Dental, optical, and other treatments Employee discounts across a range of products and services Variety of salary sacrifice benefits such as tech vouchers, dental and holiday buy Company pension scheme matching up to 5% Income protection insurance Life assurance policy Enhanced family leave (upon completion of probation) Cycle to work scheme Employee Assistance Programme Why join our client: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during life s most challenging times. Hybrid and flexible working options to suit your needs. Where you ll be working: Our client s office based at Spectrum House, Bond Street, Bristol, BS1 3LG From home Hybrid Hiring process what to expect They like to keep things clear and straightforward. Here s what you can expect: Application review They review applications on a rolling basis and will contact you when shortlisted. Initial chat A short call to get to know you better. There will be some element of competency here, but they aim for it to be more conversational (30mins). Interview This is your competency-based interview with their Operations Director and Legal Services Director (up to 60mins). Task A chance to show them how your technical competence. Feedback They will contact you following your interview, typically within 1 week. Support They want everyone to feel comfortable and confident throughout their hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let them know. They are happy to have a conversation about how they can best support you. Ready to apply? If our client sounds like the kind of place where you d thrive, they would love to hear from you. Apply now and help them shape the future of estate administration. Equality, Diversity and Inclusion Our client is committed to creating a workplace where everyone feels welcome, respected, and able to thrive. They believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. They are proud to foster an inclusive environment where individuality is celebrated, and diverse perspectives are valued across everything they do. By applying for this role, you re sharing your information with our client. They take your privacy seriously.
Purpose of the post: As part of our Business Directorate, this role will lead a first-class comprehensive support function that underpins all areas of the charity: The post holder will be someone who is organised, efficient and adaptable who can manage time effectively in a very busy role, juggling multiple responsibilities and keeping large volumes of information at their fingertips, who prioritises the needs of The Reading Agency at all times, appreciates an informal but professional work environment and enjoys supporting a busy team working in an agile environment. You will be a core member of the Business Directorate supporting the Head of Finance and Operations to ensure that the organisation functions efficiently, effectively and sustainably. Key responsibilities: Co-ordinate support across the organisation, working with the leadership team, core business and programme teams to coordinate meetings, create visual content and resources, design artwork, support day-to-day communications. To manage logistics and delivery of in-person events in liaison with Marcomms and programme teams (e.g. World Book Night, Summer Reading Challenge launches), and coordinating internal events (e.g. Staff days, Board meetings). Managing The Reading Agency online shop processes and being a key point of contact for print and design suppliers, and ensuring high quality customer service for partners and customers in contact with the charity. Line management of the Business Support Administrator. Managing the office facilities and equipment, and homeworking requirements to ensure staff can carry out their work effectively, and act as the key day-to-day liaison between The Reading Agency and Society of Authors, working with the Head of Finance and Operations. Staff Health and Safety Lead: Monitoring health and safety, undertaking desk assessments and providing health and safety guidance to all staff and associates. Carrying out other projects or duties as may be requested by The Reading Agency management where capacity allows. Key contacts: The Leadership Team Other members of the wider Business Directorate Team (HR, Finance, Systems) Programme Managers and their teams MarComms Other colleagues across the organisation, external stakeholders and partners Skills/Knowledge: Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom Ability to work with and understand databases and customer relationship management systems like Salesforce Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment Strong relationship building skills, with the ability to achieve positive shared outcomes Strong written and verbal communication skills Excellent people management skills Experience: Ability to come up with creative solutions and ideas Ability to remain calm and work effectively under pressure, adapting and reprioritising as necessary for changing circumstances Able to work successfully as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom
Apr 23, 2026
Full time
Purpose of the post: As part of our Business Directorate, this role will lead a first-class comprehensive support function that underpins all areas of the charity: The post holder will be someone who is organised, efficient and adaptable who can manage time effectively in a very busy role, juggling multiple responsibilities and keeping large volumes of information at their fingertips, who prioritises the needs of The Reading Agency at all times, appreciates an informal but professional work environment and enjoys supporting a busy team working in an agile environment. You will be a core member of the Business Directorate supporting the Head of Finance and Operations to ensure that the organisation functions efficiently, effectively and sustainably. Key responsibilities: Co-ordinate support across the organisation, working with the leadership team, core business and programme teams to coordinate meetings, create visual content and resources, design artwork, support day-to-day communications. To manage logistics and delivery of in-person events in liaison with Marcomms and programme teams (e.g. World Book Night, Summer Reading Challenge launches), and coordinating internal events (e.g. Staff days, Board meetings). Managing The Reading Agency online shop processes and being a key point of contact for print and design suppliers, and ensuring high quality customer service for partners and customers in contact with the charity. Line management of the Business Support Administrator. Managing the office facilities and equipment, and homeworking requirements to ensure staff can carry out their work effectively, and act as the key day-to-day liaison between The Reading Agency and Society of Authors, working with the Head of Finance and Operations. Staff Health and Safety Lead: Monitoring health and safety, undertaking desk assessments and providing health and safety guidance to all staff and associates. Carrying out other projects or duties as may be requested by The Reading Agency management where capacity allows. Key contacts: The Leadership Team Other members of the wider Business Directorate Team (HR, Finance, Systems) Programme Managers and their teams MarComms Other colleagues across the organisation, external stakeholders and partners Skills/Knowledge: Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom Ability to work with and understand databases and customer relationship management systems like Salesforce Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment Strong relationship building skills, with the ability to achieve positive shared outcomes Strong written and verbal communication skills Excellent people management skills Experience: Ability to come up with creative solutions and ideas Ability to remain calm and work effectively under pressure, adapting and reprioritising as necessary for changing circumstances Able to work successfully as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom
Finance and Operations Director Location: Brighton, UK Contract Type: Permanent Salary: £57k - £60k. The role also includes the potential for an additional payment of up to £5,000, linked to the achievement of agreed financial performance indicators (e.g. reserve levels). Lead finance and operations for an international charity transforming lives through clean energy access across Africa and Asia Shape organisational strategy, governance and financial systems whilst managing a global finance function across multiple countries Join a values-driven organisation with 15+ years' experience reaching over 240,000 people to date A Brighton based International NGO is seeking an experienced Finance and Operations Director to lead its finance, compliance and operational functions. This is a strategic leadership role with real impact, supporting an international charity on a mission to enable people living in poverty to access clean energy, empowering them to develop sustainable and resilient livelihoods, and mitigating the impact of climate change. The organisation has around 10 staff in the UK, with further teams across Kenya & Nepal where the key programmes are based. Position Overview You will lead the organisation's global finance and operations team, ensuring robust financial governance, strategic planning and compliance across the organisation. You will directly report to the CEO as well as provide reports to the Finance and Audit committee of the board. You will manage financial systems and processes, oversee programme budgets, and lead on IT, facilities and health and safety matters. The role will also act as Company Secretary. The position is offered on a full-time permanent basis - with hybrid working available, ideally with a minimum of 2 days per week onsite in Brighton. Responsibilities Lead strategic planning, governance and financial reporting to the Board Prepare quarterly rolling forecasts and monthly financial reporting across all regions Prepare year-end statutory accounts and lead audit processes Oversee payment processing and maintain accurate financial transaction records Quality-assure project budgets and undertake financial due diligence on partners Lead development and implementation of IT, procurement and health and safety policies and processes Manage outsourced IT providers and HR systems As Company Secretary, ensure regulatory compliance Provide line management to the Finance and Operations Team (1 direct report in the UK, 2 dotted line reports overseas) Requirements Essential qualifications and experience: Full UK recognised accounting qualification (ACA, ACCA or CIMA) Strategic financial leadership experience including organisational budgeting and reporting Strong knowledge of charity governance and charity accounting (SORP) Experience preparing financial year-end accounts and audit information International programme finance experience including project budgeting and global financial transfers Experience building effective relationships with staff, stakeholders and trustees Some experience overseeing IT requirements, cybersecurity and digital software selection Essential skills: Confident, collaborative leader with strategic thinking ability Strong financial analysis and reporting capabilities Excellent written and verbal communication skills IT oversight and digital software implementation experience The post-holder must possess sensitivity to ethnicity, and gender and will, at all times, adhere to the organisation's Safeguarding Policy and Code of Conduct. Desirable: Working knowledge of QuickBooks Benefits include: Permanent role offering the opportunity to make lasting impact Competitive salary with potential for up to £5,000 additional payment 6% employer pension contribution 2x Salary Life Assurance 30 days annual leave plus UK bank holidays Work for an organisation with strong values, collaborative culture and commitment to tackling climate change Please note the organisation is unable to sponsor employment visas, so applicants must have the full right to work in the UK without restriction. How to Apply If you're an experienced Finance and Operations leader with charity accounting expertise and strategic vision, please send your CV to Jamie Reynolds at Marble Mayne Recruitment or reply to this advert. We are committed to building a diverse and inclusive team and particularly encourage applications from individuals from underrepresented groups. Key dates Closing date: Friday 8th May at 5pm Interviews: 1st stage interviews to take place week commencing 18th May, with a second stage to follow.
Apr 23, 2026
Full time
Finance and Operations Director Location: Brighton, UK Contract Type: Permanent Salary: £57k - £60k. The role also includes the potential for an additional payment of up to £5,000, linked to the achievement of agreed financial performance indicators (e.g. reserve levels). Lead finance and operations for an international charity transforming lives through clean energy access across Africa and Asia Shape organisational strategy, governance and financial systems whilst managing a global finance function across multiple countries Join a values-driven organisation with 15+ years' experience reaching over 240,000 people to date A Brighton based International NGO is seeking an experienced Finance and Operations Director to lead its finance, compliance and operational functions. This is a strategic leadership role with real impact, supporting an international charity on a mission to enable people living in poverty to access clean energy, empowering them to develop sustainable and resilient livelihoods, and mitigating the impact of climate change. The organisation has around 10 staff in the UK, with further teams across Kenya & Nepal where the key programmes are based. Position Overview You will lead the organisation's global finance and operations team, ensuring robust financial governance, strategic planning and compliance across the organisation. You will directly report to the CEO as well as provide reports to the Finance and Audit committee of the board. You will manage financial systems and processes, oversee programme budgets, and lead on IT, facilities and health and safety matters. The role will also act as Company Secretary. The position is offered on a full-time permanent basis - with hybrid working available, ideally with a minimum of 2 days per week onsite in Brighton. Responsibilities Lead strategic planning, governance and financial reporting to the Board Prepare quarterly rolling forecasts and monthly financial reporting across all regions Prepare year-end statutory accounts and lead audit processes Oversee payment processing and maintain accurate financial transaction records Quality-assure project budgets and undertake financial due diligence on partners Lead development and implementation of IT, procurement and health and safety policies and processes Manage outsourced IT providers and HR systems As Company Secretary, ensure regulatory compliance Provide line management to the Finance and Operations Team (1 direct report in the UK, 2 dotted line reports overseas) Requirements Essential qualifications and experience: Full UK recognised accounting qualification (ACA, ACCA or CIMA) Strategic financial leadership experience including organisational budgeting and reporting Strong knowledge of charity governance and charity accounting (SORP) Experience preparing financial year-end accounts and audit information International programme finance experience including project budgeting and global financial transfers Experience building effective relationships with staff, stakeholders and trustees Some experience overseeing IT requirements, cybersecurity and digital software selection Essential skills: Confident, collaborative leader with strategic thinking ability Strong financial analysis and reporting capabilities Excellent written and verbal communication skills IT oversight and digital software implementation experience The post-holder must possess sensitivity to ethnicity, and gender and will, at all times, adhere to the organisation's Safeguarding Policy and Code of Conduct. Desirable: Working knowledge of QuickBooks Benefits include: Permanent role offering the opportunity to make lasting impact Competitive salary with potential for up to £5,000 additional payment 6% employer pension contribution 2x Salary Life Assurance 30 days annual leave plus UK bank holidays Work for an organisation with strong values, collaborative culture and commitment to tackling climate change Please note the organisation is unable to sponsor employment visas, so applicants must have the full right to work in the UK without restriction. How to Apply If you're an experienced Finance and Operations leader with charity accounting expertise and strategic vision, please send your CV to Jamie Reynolds at Marble Mayne Recruitment or reply to this advert. We are committed to building a diverse and inclusive team and particularly encourage applications from individuals from underrepresented groups. Key dates Closing date: Friday 8th May at 5pm Interviews: 1st stage interviews to take place week commencing 18th May, with a second stage to follow.
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
Apr 23, 2026
Full time
Venue Manager The British Music Experience is the UK's museum of popular music-an immersive destination where visitors can relive the defining moments that shaped Britain's global musical legacy. Home to an unparalleled collection of iconic stage outfits, instruments, and memorabilia, the museum tells the story of British music from 1945 to the present day, celebrating its origins, evolution, and cultural impact. Our dynamic venue features interactive galleries, dedicated learning spaces, cutting-edge audiovisual installations, an instrument studio, a dance area, and a live performance venue. Alongside this, our Learning and Public Programmes, as well as a vibrant schedule of temporary exhibitions, enhance the visitor experience through a diverse range of events-from educational workshops for schools to expert-led masterclasses and live performances. Visitors can also enjoy our retail offering, showcasing the very best in music heritage merchandise, and a café overlooking the iconic River Mersey. We are now seeking an experienced and driven Venue Manager to join our senior leadership team. This is a pivotal role responsible for overseeing the operational and commercial success of the British Music Experience. The successful candidate will lead on venue operations and play a key role in shaping and delivering strategic business initiatives. The role encompasses oversight of ticketing strategy, content programming, human resources, marketing and PR, group sales and travel trade, social media, and retail operations. This is a unique opportunity to join an award-winning organisation at the heart of the UK's cultural landscape and to play a central role in driving its continued growth and success. Application Procedure For further details, please refer to the full job description. To apply, please submit your CV along with a cover letter outlining your suitability for the role to: Deadline: 12 noon, Friday 24 April 2026 Interviews: Week commencing 4 May 2026 First-stage interviews will be conducted via Zoom. Candidates shortlisted for a second interview will be invited to attend in person at the museum during the week commencing 11 May 2026. If you have not heard from us by 5:00pm on Friday 1 May, please assume your application has not been successful on this occasion. The British Music Experience is committed to being an equal opportunities employer and welcomes applications from all suitably qualified candidates. Venue Manager Job Description REPORTING TO - Executive Director LOCATION - British Music Experience (BME) DIRECT REPORTS - Visitor Experience Manager, AV Technician HOURS - Annualised, full-time - fully flexible over 7 days Job Purpose The Venue Manager plays a key leadership role within the British Music Experience, responsible for overseeing the smooth and efficient running of the venue's daily and strategic operations. This position covers all aspects of operations management, including business planning, health and safety, ticketing, marketing and PR, group sales and travel trade, retail, education and corporate hospitality. Working closely with the Executive Director and other senior team members, the Venue Manager will ensure that the British Music Experience continues to deliver outstanding visitor experiences while achieving its commercial and strategic objectives. Key Responsibilities Operational Management Lead the day-to-day operations of the British Music Experience, ensuring the venue runs efficiently and to the highest standards. Manage all internal operations and external service providers to deliver a seamless visitor experience. Oversee staff rotas, payroll, and petty cash. Maintain high standards of presentation across the venue, ensuring that all front-of-house areas meet agreed service standards. Act as Duty Manager as required, taking responsibility for the smooth running of the visitor attraction. Assist the Visitor Experience Management team in delivering an education programme that upholds quality standards, meets educational needs, and aligns with charitable objectives. Business Planning and Performance Work with the Executive Director to develop and deliver the annual business plan and budget. Undertake market research and analysis to inform business decisions and identify growth opportunities. Monitor performance across all departments, analysing financial, operational, and customer data to ensure business objectives are met. Represent the British Music Experience at relevant meetings and industry events. People Management Provide effective line management for the Visitor Experience Manager and AV Technician. Support recruitment, induction, training, and performance reviews in collaboration with the Executive Director. Oversee and develop the BME Volunteer Programme, ensuring it supports both operational needs and volunteer engagement. Promote a positive, collaborative, and inclusive workplace culture. Health, Safety and Compliance Lead on the management of Health & Safety, including maintaining up-to-date risk assessments and compliance documentation. Oversee the building maintenance programme, ensuring all facilities, exhibitions, and systems are safe and well maintained. Monitor and review incidents and accidents, ensuring effective reporting and follow-up. Ensure all areas and services remain accessible to visitors with disabilities. Customer Experience and Commercial Development Oversee the customer feedback and complaints process, ensuring issues are handled promptly and effectively. Monitor all commercial activities - including retail, ticketing, and events - to ensure they meet financial targets and business objectives. Work with the management team on web updates, social media content, and promotional activity to drive engagement and visitor growth. Collaborate across teams to ensure consistent and accurate visitor information is available across all channels. Collection and Content Oversight Work with the Collection & Public Programme Manager to oversee the display, maintenance, and periodic refresh of exhibition content. Support the development of new initiatives that enhance the visitor offer and align with BME's mission. Corporate Hospitality Respond promptly and professionally to all enquiries, prepare tailored quotes, and coordinate venue show-rounds. Collaborate with third-party caterers to deliver exceptional service and ensure a seamless client experience. Develop detailed event plans and provide hands-on support to event teams throughout execution. Essential Criteria Proven experience in venue or operations management. Demonstrated leadership experience with responsibility for managing staff and teams. Strong financial and analytical skills, with experience managing budgets and achieving performance targets. Confident user of IT systems and digital tools. Desirable Criteria Good knowledge of Liverpool's tourism, leisure, and events sectors. Passion for and knowledge of British popular music history. Experience in event management or within a museum, gallery, or visitor attraction setting. Core Competencies Strategic, organised, and capable of delivering to agreed plans and priorities. Self-motivated and able to work independently when required. Excellent communication and interpersonal skills, with the ability to build strong relationships across teams. Collaborative and supportive leadership style. Analytical and solutions-focused approach to problem-solving. Commitment to outstanding visitor experience and service quality.
Thorn Baker Facilities Management
City, Manchester
Thorn Baker is working in collaboration with a large Facilities Management company, based in the heart of London. We are seeking an experienced and commercially driven Operations Manager to oversee a £20 million mixed portfolio, specifically within the contract cleaning sector. This role is responsible for leading multi-site operations, ensuring service excellence, driving profitability, maintaining strong client relationships across a diverse range of contracts (commercial, industrial, and specialist environments) and supporting the team with growth, training and progression. This is a high-impact leadership role, reporting directly to the Managing Director and is suited to a strategic, results-driven professional who thrives in a fast-paced, service-led environment. You will play a key role in shaping operational excellence and delivering outstanding client value across a significant business portfolio. Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability Key Responsibilities Operational Leadership Oversee day-to-day operations across a large, multi-site cleaning portfolio valued at £20 million Ensure consistent delivery of high-quality cleaning services in line with contractual obligations and KPIs Implement and maintain best practices, operational efficiencies, and service innovations Financial Management Take full P&L responsibility for the portfolio Manage budgets, control costs, and drive margin improvement Identify growth opportunities within existing contracts and support new business initiatives Client Relationship Management Build and maintain strong relationships with key clients and stakeholders Act as the primary escalation point for major operational or service issues Lead contract reviews, renewals, and service expansion discussions Team Leadership & Development Lead, motivate, and develop a team of regional/site managers and supervisors Drive a high-performance culture focused on accountability, engagement, and continuous improvement Support recruitment, training, and succession planning initiatives Compliance & Quality Assurance Ensure full compliance with health & safety, environmental, and industry regulations Conduct regular audits and inspections to maintain service standards Implement corrective actions where necessary Strategic Growth Contribute to the strategic direction of the business unit Support tendering and mobilization of new contracts Identify innovation opportunities including technology, sustainability, and process improvements Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability TE1
Apr 23, 2026
Full time
Thorn Baker is working in collaboration with a large Facilities Management company, based in the heart of London. We are seeking an experienced and commercially driven Operations Manager to oversee a £20 million mixed portfolio, specifically within the contract cleaning sector. This role is responsible for leading multi-site operations, ensuring service excellence, driving profitability, maintaining strong client relationships across a diverse range of contracts (commercial, industrial, and specialist environments) and supporting the team with growth, training and progression. This is a high-impact leadership role, reporting directly to the Managing Director and is suited to a strategic, results-driven professional who thrives in a fast-paced, service-led environment. You will play a key role in shaping operational excellence and delivering outstanding client value across a significant business portfolio. Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability Key Responsibilities Operational Leadership Oversee day-to-day operations across a large, multi-site cleaning portfolio valued at £20 million Ensure consistent delivery of high-quality cleaning services in line with contractual obligations and KPIs Implement and maintain best practices, operational efficiencies, and service innovations Financial Management Take full P&L responsibility for the portfolio Manage budgets, control costs, and drive margin improvement Identify growth opportunities within existing contracts and support new business initiatives Client Relationship Management Build and maintain strong relationships with key clients and stakeholders Act as the primary escalation point for major operational or service issues Lead contract reviews, renewals, and service expansion discussions Team Leadership & Development Lead, motivate, and develop a team of regional/site managers and supervisors Drive a high-performance culture focused on accountability, engagement, and continuous improvement Support recruitment, training, and succession planning initiatives Compliance & Quality Assurance Ensure full compliance with health & safety, environmental, and industry regulations Conduct regular audits and inspections to maintain service standards Implement corrective actions where necessary Strategic Growth Contribute to the strategic direction of the business unit Support tendering and mobilization of new contracts Identify innovation opportunities including technology, sustainability, and process improvements Key Requirements Proven experience in a senior operations role within the contract cleaning or facilities management sector Demonstrated success managing large-scale, multi-site portfolios (£10M+ preferred) Strong financial acumen with P&L management experience Excellent leadership and people management skills Exceptional client-facing and stakeholder management abilities Strong understanding of compliance, health & safety, and service delivery standards Commercially astute with a track record of driving growth and profitability TE1
Financial Controller - Wembley - Newly created role This organsiation is a pioneering charity retailer transforming fashion for good. With 12 London stores, global impact partnerships and a strong ethical mission, it champions sustainability, individuality and positive change. Working with a forward thinking, vision led Director of Finance and HR, you will be working closely within a closeknit mission led team who are very proud of where they work. This is a newly created role due to growth and we are seeking a hands on Financial Controller to safeguard financial integrity and support organisational growth. You will be managing one member of staff. Salary: £57,000 - £60,000 per annum Hybrid: 2-3 days based in Alperton, Wembley Duties & Responsibilities Lead month end close, ensuring accurate journals, reconciliations and Charity SORP compliance Prepare timely management accounts with clear commentary, variance analysis and insight Own transactional finance operations: AP, AR, credit control, payroll and VAT Manage day to day treasury, cashflow forecasting and banking controls across retail sites Support budgeting, forecasting, statutory accounts and external audit processes Line manage and develop the Assistant Finance Manager, driving strong controls and best practice Person Specification Fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong charity / NFP sector experience Proven hands on experience managing month end and management reporting Strong transactional accounting background with excellent attention to detail Advanced Excel skills and confident use of accounting systems Proactive, organised self starter with strong stakeholder management skills Able to lead and empower one member of staff and have strong Business Partnering skills Timelines for the role: Role will be closing on 28th April, 2026 First stage interview w/c 4th May, 2026 Second stage in person w/c 11th May, 2026 Candidates shortlisted for this role will be required to answer two questions which will be submitted along with the CV. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Apr 23, 2026
Full time
Financial Controller - Wembley - Newly created role This organsiation is a pioneering charity retailer transforming fashion for good. With 12 London stores, global impact partnerships and a strong ethical mission, it champions sustainability, individuality and positive change. Working with a forward thinking, vision led Director of Finance and HR, you will be working closely within a closeknit mission led team who are very proud of where they work. This is a newly created role due to growth and we are seeking a hands on Financial Controller to safeguard financial integrity and support organisational growth. You will be managing one member of staff. Salary: £57,000 - £60,000 per annum Hybrid: 2-3 days based in Alperton, Wembley Duties & Responsibilities Lead month end close, ensuring accurate journals, reconciliations and Charity SORP compliance Prepare timely management accounts with clear commentary, variance analysis and insight Own transactional finance operations: AP, AR, credit control, payroll and VAT Manage day to day treasury, cashflow forecasting and banking controls across retail sites Support budgeting, forecasting, statutory accounts and external audit processes Line manage and develop the Assistant Finance Manager, driving strong controls and best practice Person Specification Fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong charity / NFP sector experience Proven hands on experience managing month end and management reporting Strong transactional accounting background with excellent attention to detail Advanced Excel skills and confident use of accounting systems Proactive, organised self starter with strong stakeholder management skills Able to lead and empower one member of staff and have strong Business Partnering skills Timelines for the role: Role will be closing on 28th April, 2026 First stage interview w/c 4th May, 2026 Second stage in person w/c 11th May, 2026 Candidates shortlisted for this role will be required to answer two questions which will be submitted along with the CV. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Get Staffed Online Recruitment Limited
Bristol, Gloucestershire
Probate Lawyer Senior Associate Personal Estate Manager Salary: £40,000 £62,500 per annum Start Date: Flexible Our client is open to remote, hybrid and flexible working applications. Their office is in Bristol. About Our Client Our client occupies a unique, privileged position. They are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Client s Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What you ll be doing: Manage and progress a case load of mostly taxable estate administration cases. Take ownership of all technical tasks required to progress a case. Manage all client communication and correspondence. Draft interim and final estate accounts. Support the coaching, development and mentoring of junior colleagues. Collaborate across teams to ensure a seamless client experience. Contribute to continuous improvement and innovation in how they work. What they re looking for Qualifications are desirable but not essential. They are looking for individuals with some of the following experience: 5 years experience of end-to-end estate administration and probate. STEP / TEP Qualification (or working towards). Qualified Solicitor (desirable). CILEX Qualified (desirable). The type of person you ll be: A Strong communicator clear, empathetic, and confident. A proactive, solutions-focused individual. Ability to work independently and as part of a collaborative team whether in the office or working remotely. Vast experience in probate, legal services, or estate administration. A passion for making a difference in people s lives at a time when they really need you. What they can offer you They believe in rewarding great work. For this role they offer the following benefits: Up to £62,500 per annum Quarterly Bonus / Scheme 25 days plus bank holidays, increasing annually to 30 Health Cash Plan Cash back for Dental, optical, and other treatments Employee discounts across a range of products and services Variety of salary sacrifice benefits such as tech vouchers, dental and holiday buy Company pension scheme matching up to 5% Income protection insurance Life assurance policy Enhanced family leave (upon completion of probation) Cycle to work scheme Employee Assistance Programme Why join our client: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during life s most challenging times. Hybrid and flexible working options to suit your needs. Where you ll be working: Our client s office based at Spectrum House, Bond Street, Bristol, BS1 3LG From home Hybrid Hiring process what to expect They like to keep things clear and straightforward. Here s what you can expect: Application review They review applications on a rolling basis and will contact you when shortlisted. Initial chat A short call to get to know you better. There will be some element of competency here, but they aim for it to be more conversational (30mins). Interview This is your competency-based interview with their Operations Director and Legal Services Director (up to 60mins). Task A chance to show them how your technical competence. Feedback They will contact you following your interview, typically within 1 week. Support They want everyone to feel comfortable and confident throughout their hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let them know. They are happy to have a conversation about how they can best support you. Ready to apply? If our client sounds like the kind of place where you d thrive, they would love to hear from you. Apply now and help them shape the future of estate administration. Equality, Diversity and Inclusion Our client is committed to creating a workplace where everyone feels welcome, respected, and able to thrive. They believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. They are proud to foster an inclusive environment where individuality is celebrated, and diverse perspectives are valued across everything they do. By applying for this role, you re sharing your information with our client. They take your privacy seriously.
Apr 23, 2026
Full time
Probate Lawyer Senior Associate Personal Estate Manager Salary: £40,000 £62,500 per annum Start Date: Flexible Our client is open to remote, hybrid and flexible working applications. Their office is in Bristol. About Our Client Our client occupies a unique, privileged position. They are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Client s Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What you ll be doing: Manage and progress a case load of mostly taxable estate administration cases. Take ownership of all technical tasks required to progress a case. Manage all client communication and correspondence. Draft interim and final estate accounts. Support the coaching, development and mentoring of junior colleagues. Collaborate across teams to ensure a seamless client experience. Contribute to continuous improvement and innovation in how they work. What they re looking for Qualifications are desirable but not essential. They are looking for individuals with some of the following experience: 5 years experience of end-to-end estate administration and probate. STEP / TEP Qualification (or working towards). Qualified Solicitor (desirable). CILEX Qualified (desirable). The type of person you ll be: A Strong communicator clear, empathetic, and confident. A proactive, solutions-focused individual. Ability to work independently and as part of a collaborative team whether in the office or working remotely. Vast experience in probate, legal services, or estate administration. A passion for making a difference in people s lives at a time when they really need you. What they can offer you They believe in rewarding great work. For this role they offer the following benefits: Up to £62,500 per annum Quarterly Bonus / Scheme 25 days plus bank holidays, increasing annually to 30 Health Cash Plan Cash back for Dental, optical, and other treatments Employee discounts across a range of products and services Variety of salary sacrifice benefits such as tech vouchers, dental and holiday buy Company pension scheme matching up to 5% Income protection insurance Life assurance policy Enhanced family leave (upon completion of probation) Cycle to work scheme Employee Assistance Programme Why join our client: A supportive, people-first culture. Opportunities for growth and development. A chance to make a real impact during life s most challenging times. Hybrid and flexible working options to suit your needs. Where you ll be working: Our client s office based at Spectrum House, Bond Street, Bristol, BS1 3LG From home Hybrid Hiring process what to expect They like to keep things clear and straightforward. Here s what you can expect: Application review They review applications on a rolling basis and will contact you when shortlisted. Initial chat A short call to get to know you better. There will be some element of competency here, but they aim for it to be more conversational (30mins). Interview This is your competency-based interview with their Operations Director and Legal Services Director (up to 60mins). Task A chance to show them how your technical competence. Feedback They will contact you following your interview, typically within 1 week. Support They want everyone to feel comfortable and confident throughout their hiring process. If you have a medical condition or need any adjustments, whether that s for an interview or any part of the process, please let them know. They are happy to have a conversation about how they can best support you. Ready to apply? If our client sounds like the kind of place where you d thrive, they would love to hear from you. Apply now and help them shape the future of estate administration. Equality, Diversity and Inclusion Our client is committed to creating a workplace where everyone feels welcome, respected, and able to thrive. They believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience nothing else. They are proud to foster an inclusive environment where individuality is celebrated, and diverse perspectives are valued across everything they do. By applying for this role, you re sharing your information with our client. They take your privacy seriously.
Job Title: Office Manager / Operations Manager Location: Southam, Warwickshire (fully office based) Salary: £40,000 Hours: Monday to Friday, full time 0830 to 1700 Monday to Thursday and 1600 Friday The role We are recruiting an experienced Office Manager / Operations Manager to take day-to-day operational control of a well-established professional services business operating within the financial services sector. This is a senior, hands-on role for someone who thrives on structure, accountability and responsibility. You will oversee office operations, people, priorities and client workflows, acting as a key point of support to the Managing Director and ensuring the business runs smoothly on a daily basis. This is not a junior administration position. It requires confidence, maturity, and the ability to manage people and client expectations in a professional, regulated environment. Key responsibilities Managing the day-to-day running of the office, ensuring work is prioritised and completed to deadlines Overseeing and coordinating workloads across the team, setting expectations and following up daily Acting as a senior point of contact for clients, ensuring a professional and responsive service Liaising with external stakeholders including lawyers, auditors and regulators Supporting oversight of compliance related administration processes, including onboarding and documentation Addressing issues promptly and professionally, including performance, handovers and accountability Identifying problems early and resolving them before they escalate Creating structure and consistency across the office and maintaining high standards What we are looking for Proven experience in an Office Manager, Operations Manager or similar leadership role Background within professional services such as financial services, legal, compliance or accountancy would be useful but not essential Strong people management skills, including handling difficult conversations when required Highly organised, proactive and detail-focused Confident communicator with clients and senior stakeholders Comfortable working within a regulated environment Calm, professional and resilient, able to be firm without being aggressive Happy to be fully office-based in Southam What's on offer Senior leadership role within a stable, established business Opportunity to shape how the office operates day to day Close working relationship with the Managing Director Long-term progression and potential future equity opportunity for the right person INDL
Apr 23, 2026
Full time
Job Title: Office Manager / Operations Manager Location: Southam, Warwickshire (fully office based) Salary: £40,000 Hours: Monday to Friday, full time 0830 to 1700 Monday to Thursday and 1600 Friday The role We are recruiting an experienced Office Manager / Operations Manager to take day-to-day operational control of a well-established professional services business operating within the financial services sector. This is a senior, hands-on role for someone who thrives on structure, accountability and responsibility. You will oversee office operations, people, priorities and client workflows, acting as a key point of support to the Managing Director and ensuring the business runs smoothly on a daily basis. This is not a junior administration position. It requires confidence, maturity, and the ability to manage people and client expectations in a professional, regulated environment. Key responsibilities Managing the day-to-day running of the office, ensuring work is prioritised and completed to deadlines Overseeing and coordinating workloads across the team, setting expectations and following up daily Acting as a senior point of contact for clients, ensuring a professional and responsive service Liaising with external stakeholders including lawyers, auditors and regulators Supporting oversight of compliance related administration processes, including onboarding and documentation Addressing issues promptly and professionally, including performance, handovers and accountability Identifying problems early and resolving them before they escalate Creating structure and consistency across the office and maintaining high standards What we are looking for Proven experience in an Office Manager, Operations Manager or similar leadership role Background within professional services such as financial services, legal, compliance or accountancy would be useful but not essential Strong people management skills, including handling difficult conversations when required Highly organised, proactive and detail-focused Confident communicator with clients and senior stakeholders Comfortable working within a regulated environment Calm, professional and resilient, able to be firm without being aggressive Happy to be fully office-based in Southam What's on offer Senior leadership role within a stable, established business Opportunity to shape how the office operates day to day Close working relationship with the Managing Director Long-term progression and potential future equity opportunity for the right person INDL
Business Support Manager Location: Chessington with on-site parking Salary: 35k to 45k plus pension contribution, wellbeing platform, EAP, bonus scheme, half day Fridays, social food events once a month, team socials for an award-winning company! Office based role with possibility of hybrid in the future Are you ready to drive change in a dynamic organisation dedicated to sustainability? Join our client, a purpose-driven, award-winning collective of innovative brands, as their new Business Support Manager. This is your chance to play a pivotal role in shaping the future while supporting a mission that truly matters. My client is a collective of brands committed to sustainability and positive impact. Their portfolio includes leaders in responsible technology solutions. They are passionate about empowering change and creating a long-lasting legacy. As the Business Support Manager, you'll be integral to the organisation's daily operations, providing strategic and operational support to the Directors. Your responsibilities will include: Organisational Planning: Own and execute the organisational calendar, coordinating key meetings and events that bring our team together. Project Coordination: Lead cross-business projects, ensuring effective collaboration and timely delivery of initiatives. Event Management: Plan and oversee a variety of internal and external events, from large social gatherings to smaller networking activities. Stakeholder Engagement: Act as a central point of contact for stakeholders, managing communications and ensuring alignment across teams. What We're Looking For : A degree-level qualification or equivalent professional experience. Proven experience in business support or project coordination in a fast-paced environment. Excellent communication and interpersonal skills to engage effectively with stakeholders at all levels. Strong organisational and analytical skills, with exceptional attention to detail. Advanced IT proficiency, including Microsoft Office. Desirable: PRINCE 2 project management qualification. Experience with budget management and supplier negotiations. Graphic design skills to support the development of marketing materials. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 23, 2026
Full time
Business Support Manager Location: Chessington with on-site parking Salary: 35k to 45k plus pension contribution, wellbeing platform, EAP, bonus scheme, half day Fridays, social food events once a month, team socials for an award-winning company! Office based role with possibility of hybrid in the future Are you ready to drive change in a dynamic organisation dedicated to sustainability? Join our client, a purpose-driven, award-winning collective of innovative brands, as their new Business Support Manager. This is your chance to play a pivotal role in shaping the future while supporting a mission that truly matters. My client is a collective of brands committed to sustainability and positive impact. Their portfolio includes leaders in responsible technology solutions. They are passionate about empowering change and creating a long-lasting legacy. As the Business Support Manager, you'll be integral to the organisation's daily operations, providing strategic and operational support to the Directors. Your responsibilities will include: Organisational Planning: Own and execute the organisational calendar, coordinating key meetings and events that bring our team together. Project Coordination: Lead cross-business projects, ensuring effective collaboration and timely delivery of initiatives. Event Management: Plan and oversee a variety of internal and external events, from large social gatherings to smaller networking activities. Stakeholder Engagement: Act as a central point of contact for stakeholders, managing communications and ensuring alignment across teams. What We're Looking For : A degree-level qualification or equivalent professional experience. Proven experience in business support or project coordination in a fast-paced environment. Excellent communication and interpersonal skills to engage effectively with stakeholders at all levels. Strong organisational and analytical skills, with exceptional attention to detail. Advanced IT proficiency, including Microsoft Office. Desirable: PRINCE 2 project management qualification. Experience with budget management and supplier negotiations. Graphic design skills to support the development of marketing materials. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Seven Bespoke Joinery is a growing, Northamptonshire-based joinery and cabinetry specialist delivering high-quality bespoke solutions, including certified fire door manufacturing, across both domestic and commercial projects nationwide. Combining traditional craftsmanship with modern innovation, we work closely with clients, architects, and contractors to design, manufacture, and install exceptional joinery tailored to each project. Find out more about our work and capabilities on our website. The Operations Manager Role We are looking for an experienced and driven Operations Manager to lead our busy joinery workshop. This is a hands-on role where you will oversee projects from initial enquiry through to completion, ensuring high-quality delivery, efficient operations, and excellent client relationships. Working closely with the Managing Director, you will play a key role in shaping business strategy, improving processes, and supporting continued growth. Key Responsibilities of our Operations Manager: Act as the main point of contact for clients from enquiry through to project completion Build and maintain strong relationships with clients, architects, and contractors Prepare accurate and competitive quotations for bespoke joinery projects Review drawings and specifications to assess labour, materials, and timelines Take off and procure materials in a cost-effective manner Ensure projects are delivered on time, within budget, and to specification Oversee day-to-day workshop operations and production schedules Manage and support workshop staff to drive performance and maintain morale Coordinate workflow between design, production, and installation teams Ensure all work meets quality standards and deadlines Work closely with senior leadership on business decisions and strategy Implement and improve systems and processes to increase efficiency Ensure full compliance with health & safety regulations Support business growth and continuous improvement initiatives What We re Looking For in our Operations Manager: We re looking for someone who is both operationally strong and commercially aware, with the ability to manage people, projects, and processes effectively. You will be a proactive leader who thrives in a fast-paced environment and takes pride in delivering high-quality work. Essential Skills & Experience Proven experience in an Operations Manager or similar role within joinery, woodworking, or construction Strong understanding of bespoke joinery manufacturing processes Experience preparing quotations and interpreting technical drawings Demonstrable experience managing teams within a workshop or production environment Strong organisational and project management skills Excellent communication and client-facing abilities Commercial awareness with the ability to manage costs and budgets Knowledge of health & safety regulations within a workshop environment Experience using Rapidspec and/or Polyboard Desirable Qualifications / Experience Relevant qualification in Joinery, Carpentry, Construction, or Manufacturing NVQ Level 3 (or equivalent) in Carpentry & Joinery or similar trade Experience within fire door manufacturing, particularly in a Certifire-accredited environment Understanding of fire door compliance, certification, and manufacturing standards Why Join Seven Bespoke Joinery Competitive salary (depending on experience) A supportive and collaborative working environment The chance to work on high-quality, bespoke projects Auto enrol pension Free parking Refer a friend bonus If you feel you have the skills and experience to become our Operations Manager, then please click Apply today! We'd love to hear from you! We are a Disability Confident Committed employer. No agencies please , we will reach out to our preferred suppliers if we require assistance with this role.
Apr 23, 2026
Full time
Seven Bespoke Joinery is a growing, Northamptonshire-based joinery and cabinetry specialist delivering high-quality bespoke solutions, including certified fire door manufacturing, across both domestic and commercial projects nationwide. Combining traditional craftsmanship with modern innovation, we work closely with clients, architects, and contractors to design, manufacture, and install exceptional joinery tailored to each project. Find out more about our work and capabilities on our website. The Operations Manager Role We are looking for an experienced and driven Operations Manager to lead our busy joinery workshop. This is a hands-on role where you will oversee projects from initial enquiry through to completion, ensuring high-quality delivery, efficient operations, and excellent client relationships. Working closely with the Managing Director, you will play a key role in shaping business strategy, improving processes, and supporting continued growth. Key Responsibilities of our Operations Manager: Act as the main point of contact for clients from enquiry through to project completion Build and maintain strong relationships with clients, architects, and contractors Prepare accurate and competitive quotations for bespoke joinery projects Review drawings and specifications to assess labour, materials, and timelines Take off and procure materials in a cost-effective manner Ensure projects are delivered on time, within budget, and to specification Oversee day-to-day workshop operations and production schedules Manage and support workshop staff to drive performance and maintain morale Coordinate workflow between design, production, and installation teams Ensure all work meets quality standards and deadlines Work closely with senior leadership on business decisions and strategy Implement and improve systems and processes to increase efficiency Ensure full compliance with health & safety regulations Support business growth and continuous improvement initiatives What We re Looking For in our Operations Manager: We re looking for someone who is both operationally strong and commercially aware, with the ability to manage people, projects, and processes effectively. You will be a proactive leader who thrives in a fast-paced environment and takes pride in delivering high-quality work. Essential Skills & Experience Proven experience in an Operations Manager or similar role within joinery, woodworking, or construction Strong understanding of bespoke joinery manufacturing processes Experience preparing quotations and interpreting technical drawings Demonstrable experience managing teams within a workshop or production environment Strong organisational and project management skills Excellent communication and client-facing abilities Commercial awareness with the ability to manage costs and budgets Knowledge of health & safety regulations within a workshop environment Experience using Rapidspec and/or Polyboard Desirable Qualifications / Experience Relevant qualification in Joinery, Carpentry, Construction, or Manufacturing NVQ Level 3 (or equivalent) in Carpentry & Joinery or similar trade Experience within fire door manufacturing, particularly in a Certifire-accredited environment Understanding of fire door compliance, certification, and manufacturing standards Why Join Seven Bespoke Joinery Competitive salary (depending on experience) A supportive and collaborative working environment The chance to work on high-quality, bespoke projects Auto enrol pension Free parking Refer a friend bonus If you feel you have the skills and experience to become our Operations Manager, then please click Apply today! We'd love to hear from you! We are a Disability Confident Committed employer. No agencies please , we will reach out to our preferred suppliers if we require assistance with this role.
Job Description We're recruiting a Senior Information Security Analyst to support the Chief Information Security Officer in protecting and enhancing the organisation's security posture across Technology Services. This is a hands-on, operational role focused on monitoring, analysing and responding to security threats, while driving continuous improvement across our security operations capability. You'll play a key role in incident response, threat intelligence, vulnerability management and ensuring effective use of our security tools and processes to reduce risk across the technology estate. Key responsibilities Monitor, triage and respond to security alerts and events, ensuring effective prioritisation based on risk and impact Act as a first responder for security incidents, including participation in on-call support Analyse security data and alerts to identify trends, risks and potential threats Act as an escalation point for information security queries from colleagues and service delivery teams Support and coordinate patch management activities, validating effectiveness through vulnerability scanning Oversee and operate key security technologies, including SIEM, email and web gateways, and endpoint protection tools Monitor external threat intelligence sources and assess relevance to the organisation Produce and report on security metrics, KPIs and operational performance Technical expertise Good understanding of information security principles, risk management and the threat landscape Experience of operating and monitoring security tooling, including SIEM, endpoint protection, and email/web security solutions Ability to proactively conduct threat hunting activities and develop or enhance detection analytics to improve identification of malicious activity Awareness of cloud security controls and standards Experience of managing enterprise systems, including Microsoft Active Directory, Windows and Linux Knowledge of network security technologies, including proxies, end point security tools and data loss prevention controls are highly advantageous Skills and experience Experience working within recognised information security frameworks (e.g. ISO27001, NIST) Proven experience in an information security role, preferably within financial services or e-commerce Strong analytical capability, with the ability to interpret data and support decision-making Ability to take ownership of tasks and deliver through to completion Confident in providing challenge to improve security outcomes Effective communication skills, both written and verbal Well organised, with strong attention to detail and the ability to manage competing priorities Demonstrates a commitment to continuous professional development (e.g. CISSP or equivalent) About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 644,000 customers trust us to manage more than £103.3 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For, for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Apr 23, 2026
Full time
Job Description We're recruiting a Senior Information Security Analyst to support the Chief Information Security Officer in protecting and enhancing the organisation's security posture across Technology Services. This is a hands-on, operational role focused on monitoring, analysing and responding to security threats, while driving continuous improvement across our security operations capability. You'll play a key role in incident response, threat intelligence, vulnerability management and ensuring effective use of our security tools and processes to reduce risk across the technology estate. Key responsibilities Monitor, triage and respond to security alerts and events, ensuring effective prioritisation based on risk and impact Act as a first responder for security incidents, including participation in on-call support Analyse security data and alerts to identify trends, risks and potential threats Act as an escalation point for information security queries from colleagues and service delivery teams Support and coordinate patch management activities, validating effectiveness through vulnerability scanning Oversee and operate key security technologies, including SIEM, email and web gateways, and endpoint protection tools Monitor external threat intelligence sources and assess relevance to the organisation Produce and report on security metrics, KPIs and operational performance Technical expertise Good understanding of information security principles, risk management and the threat landscape Experience of operating and monitoring security tooling, including SIEM, endpoint protection, and email/web security solutions Ability to proactively conduct threat hunting activities and develop or enhance detection analytics to improve identification of malicious activity Awareness of cloud security controls and standards Experience of managing enterprise systems, including Microsoft Active Directory, Windows and Linux Knowledge of network security technologies, including proxies, end point security tools and data loss prevention controls are highly advantageous Skills and experience Experience working within recognised information security frameworks (e.g. ISO27001, NIST) Proven experience in an information security role, preferably within financial services or e-commerce Strong analytical capability, with the ability to interpret data and support decision-making Ability to take ownership of tasks and deliver through to completion Confident in providing challenge to improve security outcomes Effective communication skills, both written and verbal Well organised, with strong attention to detail and the ability to manage competing priorities Demonstrates a commitment to continuous professional development (e.g. CISSP or equivalent) About AJ Bell AJ Bell is one of the UK's fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 644,000 customers trust us to manage more than £103.3 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For, for six consecutive years, and a Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there's an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We're committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
Secretary to the Principal's Office Office Based in Sidcup 35 Hours a week, Monday to Friday, 9:00am - 5:00pm Competitive Salary Our client is seeking an experienced, calm and highly organised individual to act as a trusted right-hand to the Principal & CEO of their business. This is a pivotal role, providing seamless and proactive support that enables the Principal & CEO to focus on delivering their strategic priorities. Operating at the heart of the Executive Office, you will manage highly sensitive and confidential matters with absolute discretion, integrity and sound judgement. You will be entrusted with privileged information and expected to handle all interactions with professionalism, diplomacy and the utmost confidentiality. The role requires someone who remains composed under pressure, effectively manages competing priorities, and communicates with clarity and authority. You will build strong, trusted relationships across the organisation and with external stakeholders, ensuring the Principal & CEO is supported with efficiency, insight and care. You will also act as a key point of contact for people seeking engagement with the Principal & CEO. In addition to supporting the Principal & CEO, you will provide coordinated support to members of the Executive Group and contribute to the smooth and effective running of senior leadership and governance processes. Key Responsibilities Executive Support to the Principal & CEO Act as the primary point of contact, managing all internal and external enquiries Act as a key point of contact for students seeking engagement with the Principal & CEO, providing appropriate guidance, managing expectations, and ensuring interactions are handled with sensitivity and respect. Proactively manage a complex and sensitive diary, ensuring priorities are aligned with strategic objectives Coordinate travel, expenses, and purchase orders Manage email correspondence, including drafting responses on behalf of the Principal & CEO Prepare briefings, reports, presentations, and speeches Ensure the Principal & CEO is fully prepared for meetings, with clear forward planning and briefing materials Maintain and develop a comprehensive, "living" contacts database Build trusted relationships internally and externally to support effective communication and minimise risk Support relationship management with key stakeholders, including alumni, benefactors, and external partners Assisting to develop relationships Arranging lunches and dinner, on and off campus Keeping all contact details up to date Where necessary managing relationships with agents/key contacts Any ad hoc tasks that help to allow the Principal & CEO to focus and drive forward the business. Principal Accountabilities Provide high-level, proactive support to the Principal & CEO Ensure effective prioritisation of time, commitments, and strategic focus Maintain confidentiality and exercise sound judgement in handling sensitive matters Deliver high-quality written and verbal communication Build and maintain strong professional relationships at all levels Contribute to a positive, collaborative and inclusive organisational culture Events & Stakeholder Engagement Lead the planning and delivery of high-profile meetings and events involving senior stakeholders Liaise with internal teams to ensure seamless delivery Support the development of relationships within the Higher Education sector and beyond Assist in coordinating engagement with external bodies, including government and funding organisations Governance & Clerking Support Coordinate and support key leadership meetings, including: Prepare agendas, take accurate minutes, and track actions through to completion Support the Clerk to the Board in coordinating governance activity, Manage meeting logistics, documentation, and systems (e.g. Convene) Provide administrative and technical support for Board-related activity Assist in the creation of Executive Papers for the Board Support to the College Executive Group (CEG) Including, Deputy Principal, Chief Financial Officer, Director of Service Delivery and Director of Corporate Affairs Provide coordinated support to senior leaders including diary and travel management Maintain awareness of key activities and priorities across the Executive team Support effective communication between the Principal & CEO, CEG, and wider College Executive Office & Operations Ensure the smooth and efficient running of the Executive Office Coordinate administrative and secretarial activities across the Executive Group Review and improve filing and administrative systems to enhance efficiency and reduce duplication Maintain office supplies and oversee general office organisation Person Specification Qualifications • Educated to degree level or equivalent experience at an appropriate level Knowledge, Skills & Experience Essential Significant experience supporting senior executives in a fast-paced environment Experience working with Boards and senior leadership teams Strong organisational skills with exceptional attention to detail Excellent time management and ability to manage competing priorities Highly developed communication skills (written and verbal) Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Teams, SharePoint) Ability to handle confidential information with discretion and professionalism Proactive, solution-focused approach with the ability to anticipate needs Skills & Attributes Highly organised and methodical Strong interpersonal skills with the ability to build relationships quickly Confident communicator at all levels Able to work independently and use initiative Professional, calm and resilient under pressure High level of integrity, discretion, and diplomacy Commitment to continuous professional development Empathy with the arts If this sounds like the role for you, apply now! Braundton Consulting is a recruitment agency recruiting on behalf of a client.
Apr 23, 2026
Full time
Secretary to the Principal's Office Office Based in Sidcup 35 Hours a week, Monday to Friday, 9:00am - 5:00pm Competitive Salary Our client is seeking an experienced, calm and highly organised individual to act as a trusted right-hand to the Principal & CEO of their business. This is a pivotal role, providing seamless and proactive support that enables the Principal & CEO to focus on delivering their strategic priorities. Operating at the heart of the Executive Office, you will manage highly sensitive and confidential matters with absolute discretion, integrity and sound judgement. You will be entrusted with privileged information and expected to handle all interactions with professionalism, diplomacy and the utmost confidentiality. The role requires someone who remains composed under pressure, effectively manages competing priorities, and communicates with clarity and authority. You will build strong, trusted relationships across the organisation and with external stakeholders, ensuring the Principal & CEO is supported with efficiency, insight and care. You will also act as a key point of contact for people seeking engagement with the Principal & CEO. In addition to supporting the Principal & CEO, you will provide coordinated support to members of the Executive Group and contribute to the smooth and effective running of senior leadership and governance processes. Key Responsibilities Executive Support to the Principal & CEO Act as the primary point of contact, managing all internal and external enquiries Act as a key point of contact for students seeking engagement with the Principal & CEO, providing appropriate guidance, managing expectations, and ensuring interactions are handled with sensitivity and respect. Proactively manage a complex and sensitive diary, ensuring priorities are aligned with strategic objectives Coordinate travel, expenses, and purchase orders Manage email correspondence, including drafting responses on behalf of the Principal & CEO Prepare briefings, reports, presentations, and speeches Ensure the Principal & CEO is fully prepared for meetings, with clear forward planning and briefing materials Maintain and develop a comprehensive, "living" contacts database Build trusted relationships internally and externally to support effective communication and minimise risk Support relationship management with key stakeholders, including alumni, benefactors, and external partners Assisting to develop relationships Arranging lunches and dinner, on and off campus Keeping all contact details up to date Where necessary managing relationships with agents/key contacts Any ad hoc tasks that help to allow the Principal & CEO to focus and drive forward the business. Principal Accountabilities Provide high-level, proactive support to the Principal & CEO Ensure effective prioritisation of time, commitments, and strategic focus Maintain confidentiality and exercise sound judgement in handling sensitive matters Deliver high-quality written and verbal communication Build and maintain strong professional relationships at all levels Contribute to a positive, collaborative and inclusive organisational culture Events & Stakeholder Engagement Lead the planning and delivery of high-profile meetings and events involving senior stakeholders Liaise with internal teams to ensure seamless delivery Support the development of relationships within the Higher Education sector and beyond Assist in coordinating engagement with external bodies, including government and funding organisations Governance & Clerking Support Coordinate and support key leadership meetings, including: Prepare agendas, take accurate minutes, and track actions through to completion Support the Clerk to the Board in coordinating governance activity, Manage meeting logistics, documentation, and systems (e.g. Convene) Provide administrative and technical support for Board-related activity Assist in the creation of Executive Papers for the Board Support to the College Executive Group (CEG) Including, Deputy Principal, Chief Financial Officer, Director of Service Delivery and Director of Corporate Affairs Provide coordinated support to senior leaders including diary and travel management Maintain awareness of key activities and priorities across the Executive team Support effective communication between the Principal & CEO, CEG, and wider College Executive Office & Operations Ensure the smooth and efficient running of the Executive Office Coordinate administrative and secretarial activities across the Executive Group Review and improve filing and administrative systems to enhance efficiency and reduce duplication Maintain office supplies and oversee general office organisation Person Specification Qualifications • Educated to degree level or equivalent experience at an appropriate level Knowledge, Skills & Experience Essential Significant experience supporting senior executives in a fast-paced environment Experience working with Boards and senior leadership teams Strong organisational skills with exceptional attention to detail Excellent time management and ability to manage competing priorities Highly developed communication skills (written and verbal) Proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Teams, SharePoint) Ability to handle confidential information with discretion and professionalism Proactive, solution-focused approach with the ability to anticipate needs Skills & Attributes Highly organised and methodical Strong interpersonal skills with the ability to build relationships quickly Confident communicator at all levels Able to work independently and use initiative Professional, calm and resilient under pressure High level of integrity, discretion, and diplomacy Commitment to continuous professional development Empathy with the arts If this sounds like the role for you, apply now! Braundton Consulting is a recruitment agency recruiting on behalf of a client.
Job Description - Cluster Director of Sales - North - Leeds (HOT0CE45) Job Description Cluster Director of Sales - North - Leeds (Job Number: HOT0CE45) Work Locations Hilton Leeds City Hotel, Neville Street Leeds LS1 4BX Responsibilities The Cluster Director of Sales has full Sales responsibility for their base hotel and is responsible for the implementation of sales initiatives, for driving optimal on-property sales focus, and providing sales support to cluster, to maximize performance and achieve budgeted revenue, RevPar Index and market share targets. Lead and support in the development of proactive sales teams within their Cluster to maximize demand generation and conversion. Drive our culture of performance equals reward and inspire our teams to elevate our customer experience and achieve sales excellence. Work in Partnership with the Sales Operations and the Centre of Excellence team to drive adoption & activation of deployed initiatives and best practices. Directing Activities Develop and drive area sales activities for the benefit of their Cluster across all sales driven segments, including both demand and conversion. Provide direction on the execution of the property's sales function, and support their hotels to deliver on their budget objectives. Influence and implement strategies to close the gap in making revenue/EBITDA as well as gaining market share within their cluster. Ensure that Hilton's sales systems are leveraged, and used effectively to help drive sales productivity. Review and monitor Account and GOB performance for the area and drive optimization and mitigation strategies accordingly. Customer Activities Develop powerful relationships and meaningful connections with decision makers and influencers within the top-producing accounts and HWS Account Teams. Drive share of wallet growth from key clients across the cluster. Maintain contact with major customers in order to support and assess sales effectiveness of hotels in the region and to provide a point of contact in the event of turnover. Support hotel sales and GM&EE teams in conversion of Top Opportunities. Support and coach important negotiations with key customers, impacting key hotels of the cluster. Sales Strategy and Approach Actively participate in Commercial Focus Meetings/BFM meeting within their Cluster. Drive Group revenue performance across rooms, function space and food & beverage. Support the hotels in evaluating and identifying business opportunities. Actively seek out new sources of business and emerging market opportunities. Analyse Sales & performance KPIs and support with commercial activities accordingly. Conduct regular risk/opportunity analysis of Sales performance, future BOB and pipeline and coordinate activities to mitigate risks. Analyse account production and conversion performance and input to rate strategy and sales goals (SIP Targets). Supports commercial opening pathway for new hotel openings within the cluster. Planning Activities Support hotel commercial plans to ensure hotel budgets are met in the Sales Influenced Segments and GM&E. Leverage insights from relevant Hilton and Market reports and implement strategy/tactic accordingly. Control and coordinate participation in annual trade shows for the highest productivity and ROI for the cluster. Responsible for planning and overseeing different initiatives or projects within the organization, from the initial idea through to completion to maximize hotel performance. Reports, escalates and presents progress and outcomes to senior management and teams as needed. Implements and delivers outcomes. Sales Quality Drives adoption in-market of best practice / improvement initiatives deployed by Sales Operations and the Centre of Excellence to maximize benefit for the region, and coaches team members. Ensure hotel have adequate sales tools, materials, content for proposals and presentations and have sufficiently built plans around storytelling, destination, USPs, Competitive positioning and customer value. Drive CXM and Go one better culture through Sales and GM&E Sales team customer engagement. Carries out joint calls with properties and tests sales delivery to assess sales competency and sales effectiveness. People Activities Drive 'performance equals reward' culture, closely monitoring SIP performance, and ensuring that we recognize achievement and tackle areas of poor performance. Coach teams in delivering sales excellence and driving more consistency in how we deliver exceptional sales experience to our customers. Assists the General Managers and Cluster Commercial Director in ensuring that appropriate talent is in place, and supports recruitment of Sales Team Members. Involved in final selection and annual appraisal of all DOS. Helps to develop talent to achieve optimal performance. Ensure effective adoption of available sales & GM&E training programs by hotels and identify requirements for additional training support, partnering with Centre of Excellence. Drive Evaluates and Optimizes Sales and Deployment, Manning levels and Structures. Support GM&EE Sales Deployment, Manning levels and Structures. Required Experience and Qualifications 2+ years of experience developing and implementing strategic sales plans. 2+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups. 2+ experience working in a collaborative/matrixed environment. 2+ years working with departmental financial data to make strategic/tactical decisions. 3+ years of experience managing a sales team. Education - High school/GED Preferred Experience and Qualifications Minimum of 2+ years of progressive sales leadership. Experience with sizeable revenue diverse customers, and dynamic channels. Relevant sales experience could be a combination of business-to-business, business-to-consumer, or business-to-business-to-consumer. Exposure to franchisee businesses could be a plus. 5 years of hospitality experience or Hilton experience. Education - BA/BS/Bachelor's Degree Additional Requirements Ability to Travel min 40% of time within assigned region
Apr 23, 2026
Full time
Job Description - Cluster Director of Sales - North - Leeds (HOT0CE45) Job Description Cluster Director of Sales - North - Leeds (Job Number: HOT0CE45) Work Locations Hilton Leeds City Hotel, Neville Street Leeds LS1 4BX Responsibilities The Cluster Director of Sales has full Sales responsibility for their base hotel and is responsible for the implementation of sales initiatives, for driving optimal on-property sales focus, and providing sales support to cluster, to maximize performance and achieve budgeted revenue, RevPar Index and market share targets. Lead and support in the development of proactive sales teams within their Cluster to maximize demand generation and conversion. Drive our culture of performance equals reward and inspire our teams to elevate our customer experience and achieve sales excellence. Work in Partnership with the Sales Operations and the Centre of Excellence team to drive adoption & activation of deployed initiatives and best practices. Directing Activities Develop and drive area sales activities for the benefit of their Cluster across all sales driven segments, including both demand and conversion. Provide direction on the execution of the property's sales function, and support their hotels to deliver on their budget objectives. Influence and implement strategies to close the gap in making revenue/EBITDA as well as gaining market share within their cluster. Ensure that Hilton's sales systems are leveraged, and used effectively to help drive sales productivity. Review and monitor Account and GOB performance for the area and drive optimization and mitigation strategies accordingly. Customer Activities Develop powerful relationships and meaningful connections with decision makers and influencers within the top-producing accounts and HWS Account Teams. Drive share of wallet growth from key clients across the cluster. Maintain contact with major customers in order to support and assess sales effectiveness of hotels in the region and to provide a point of contact in the event of turnover. Support hotel sales and GM&EE teams in conversion of Top Opportunities. Support and coach important negotiations with key customers, impacting key hotels of the cluster. Sales Strategy and Approach Actively participate in Commercial Focus Meetings/BFM meeting within their Cluster. Drive Group revenue performance across rooms, function space and food & beverage. Support the hotels in evaluating and identifying business opportunities. Actively seek out new sources of business and emerging market opportunities. Analyse Sales & performance KPIs and support with commercial activities accordingly. Conduct regular risk/opportunity analysis of Sales performance, future BOB and pipeline and coordinate activities to mitigate risks. Analyse account production and conversion performance and input to rate strategy and sales goals (SIP Targets). Supports commercial opening pathway for new hotel openings within the cluster. Planning Activities Support hotel commercial plans to ensure hotel budgets are met in the Sales Influenced Segments and GM&E. Leverage insights from relevant Hilton and Market reports and implement strategy/tactic accordingly. Control and coordinate participation in annual trade shows for the highest productivity and ROI for the cluster. Responsible for planning and overseeing different initiatives or projects within the organization, from the initial idea through to completion to maximize hotel performance. Reports, escalates and presents progress and outcomes to senior management and teams as needed. Implements and delivers outcomes. Sales Quality Drives adoption in-market of best practice / improvement initiatives deployed by Sales Operations and the Centre of Excellence to maximize benefit for the region, and coaches team members. Ensure hotel have adequate sales tools, materials, content for proposals and presentations and have sufficiently built plans around storytelling, destination, USPs, Competitive positioning and customer value. Drive CXM and Go one better culture through Sales and GM&E Sales team customer engagement. Carries out joint calls with properties and tests sales delivery to assess sales competency and sales effectiveness. People Activities Drive 'performance equals reward' culture, closely monitoring SIP performance, and ensuring that we recognize achievement and tackle areas of poor performance. Coach teams in delivering sales excellence and driving more consistency in how we deliver exceptional sales experience to our customers. Assists the General Managers and Cluster Commercial Director in ensuring that appropriate talent is in place, and supports recruitment of Sales Team Members. Involved in final selection and annual appraisal of all DOS. Helps to develop talent to achieve optimal performance. Ensure effective adoption of available sales & GM&E training programs by hotels and identify requirements for additional training support, partnering with Centre of Excellence. Drive Evaluates and Optimizes Sales and Deployment, Manning levels and Structures. Support GM&EE Sales Deployment, Manning levels and Structures. Required Experience and Qualifications 2+ years of experience developing and implementing strategic sales plans. 2+ years of experience presenting sales plans, presentations, etc. to senior level executives and constituent groups. 2+ experience working in a collaborative/matrixed environment. 2+ years working with departmental financial data to make strategic/tactical decisions. 3+ years of experience managing a sales team. Education - High school/GED Preferred Experience and Qualifications Minimum of 2+ years of progressive sales leadership. Experience with sizeable revenue diverse customers, and dynamic channels. Relevant sales experience could be a combination of business-to-business, business-to-consumer, or business-to-business-to-consumer. Exposure to franchisee businesses could be a plus. 5 years of hospitality experience or Hilton experience. Education - BA/BS/Bachelor's Degree Additional Requirements Ability to Travel min 40% of time within assigned region
