Overview Amazing opportunity for a Senior Account Director to join a team in London. You will be responsible for running accounts for some of the leading brands in the luxury hotel space. The ideal candidate must have agency experience in running PR campaigns within this sector. We are looking for someone with a proven track record and excellent media contacts in the travel and lifestyle media, with strong management experience and a 'hands on' and thoughtful approach to getting the job done. Responsibilities Experience in training, developing, and nurturing a team of varying levels, whilst personally showing a genuine, strong interest in travel and travel trends While based in London, this role will be the team lead on UK & European strategy for cross-office clients, daily workload monitoring and process approval, client reporting, and nurturing talent. Highly organised, a sharp eye for detail, and effortless multi-tasking skills Experience in conceiving and delivering creative and strategic integrated communications campaigns across traditional & digital platforms, for both high profile hotel launches as well as maintaining consistent results for long standing clients. Experience in implementing synergistic creative brand partnerships between clients and third parties. Demonstrates excellent communications skills, creative thinking, and an adeptness to adapt to an ever-changing industry and media landscape. Able to provide senior level strategic consult to clients to build their brand and support in achieving business growth and sales goals. An impressive 'little black book' of media contacts, both online and offline, and confident in liaising with top tier media, influencers, tastemakers and KOLs - the more global, the better Strong third-party contacts in place within the travel industry (including tour operators, airlines, tourist boards) Expert knowledge and interest in luxury travel and lifestyle trends Experience in bringing in and converting new business leads is a bonus, as well as creating compelling, creative PR proposals and new business presentations Skills & Qualifications At least 5 years' experience Proven track record and excellent media contacts in the travel lifestyle and media The Package Salary £60,000 - £70,000 Hybrid working in London. How to Apply Interested: If you would like to apply for the above vacancy click 'APPLY' or email your cv to
Nov 21, 2025
Full time
Overview Amazing opportunity for a Senior Account Director to join a team in London. You will be responsible for running accounts for some of the leading brands in the luxury hotel space. The ideal candidate must have agency experience in running PR campaigns within this sector. We are looking for someone with a proven track record and excellent media contacts in the travel and lifestyle media, with strong management experience and a 'hands on' and thoughtful approach to getting the job done. Responsibilities Experience in training, developing, and nurturing a team of varying levels, whilst personally showing a genuine, strong interest in travel and travel trends While based in London, this role will be the team lead on UK & European strategy for cross-office clients, daily workload monitoring and process approval, client reporting, and nurturing talent. Highly organised, a sharp eye for detail, and effortless multi-tasking skills Experience in conceiving and delivering creative and strategic integrated communications campaigns across traditional & digital platforms, for both high profile hotel launches as well as maintaining consistent results for long standing clients. Experience in implementing synergistic creative brand partnerships between clients and third parties. Demonstrates excellent communications skills, creative thinking, and an adeptness to adapt to an ever-changing industry and media landscape. Able to provide senior level strategic consult to clients to build their brand and support in achieving business growth and sales goals. An impressive 'little black book' of media contacts, both online and offline, and confident in liaising with top tier media, influencers, tastemakers and KOLs - the more global, the better Strong third-party contacts in place within the travel industry (including tour operators, airlines, tourist boards) Expert knowledge and interest in luxury travel and lifestyle trends Experience in bringing in and converting new business leads is a bonus, as well as creating compelling, creative PR proposals and new business presentations Skills & Qualifications At least 5 years' experience Proven track record and excellent media contacts in the travel lifestyle and media The Package Salary £60,000 - £70,000 Hybrid working in London. How to Apply Interested: If you would like to apply for the above vacancy click 'APPLY' or email your cv to
Europe Corporate Real Estate page is loaded Europe Corporate Real Estateremote type: On Sitelocations: London, United Kingdomtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R\_ Work Location :London, United Kingdom Hours: 35 Line of Business: Real Estate Pay Details: We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role. Job Description: Key Responsibilities and Accountabilities Reporting to the Europe COO, this role is responsible for leading the TD Securities European Corporate Real Estate portfolio (London, Dublin and Belfast). Own and define the Corporate Real Estate strategy for Europe across the multiple locations, collaborating with senior executives and business leads to ensure alignment with regional and global business objectives. Responsible for ensuring the successful delivery of all real estate initiatives across the bank's Europe portfolio with minimal direction. Apply project management skills to a variety of large and/or complex facilities projects, including capital renovations and the implementation of maintenance and repair projects Initial key focus is on the delivery of the London office consolidation including + A full refurbishment of 60 Threadneedle street + Management of swing space and phasing of builds and access + Onsite management of contractors, vendors and suppliers + Ownership of plans and test fits locally + Maintenance of a office space to enable an active trading business to continue uninterrupted Partner with the Real Estate project lead based in Singapore Partnership with all key internal teams in particular technology, real estate, AV management and other core functions Effectively lead complex contract negotiations, leases and renewals, ensuring management of stakeholder interests and financials Excellent experience with local building rules and regulations to ensure adherence at all times. Regular progress reporting and escalation to senior management Assist and cooperate with Disaster Recovery / Business Continuity / Incident Response / Change Management teams as required. Advancing and implementing plans for various emergency scenarios, including natural disasters, fires, and other crises, including training staff on emergency procedures across the European real estate footprint. Support further development of ESG initiatives across the European real estate footprint, incorporating Corporate Sustainability Reporting Directive (CSRD) in Ireland, and future sustainability directives. Effectively manage the office space, incorporating any required moves and changes, at an operational level, ensuring effective delivery and escalation of issues. Coordinate and oversee building maintenance, repair services, across Europe office locations, ensuring timely resolution of issues such as HVAC, plumbing, lighting, and structural concerns TD and other service platforms. Manage vendor relationships and service contracts for janitorial, landscaping, pest control, etc, while ensuring compliance with regional safety regulations and escalation procedures for unresolved service complaints Person Specification/Competencies Deep understanding of Facilities Management / Real Estate, preferably with experience of working within a multinational bank. Extensive experience of complex real estate projects and delivery Direct experience of real estate management at a large financial firm with knowledge of trade floor requirements Strong interpersonal and stakeholder management skills, with experience in influencing senior stakeholders and cross-functional teams to align real estate decisions with business needs and objectives. Excellent communication skills, able to manage contractors and engage and influence stakeholders at all levels. Proven ability to manage a diverse range of multiple real estate projects simultaneously including large scale refurbishments Experience of working with contractors, suppliers and monitoring of service level agreements advantageous across multiple locations. A track record of delivering successful outcomes, utilising observations and informed decision making to source a solution and achieve value for money whilst effectively handling stakeholder expectations. Recognised facilities qualification i.e. IWFM, IOSH, NEBOSH. (advantageous). Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs. Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. Our Values At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are
Nov 21, 2025
Full time
Europe Corporate Real Estate page is loaded Europe Corporate Real Estateremote type: On Sitelocations: London, United Kingdomtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R\_ Work Location :London, United Kingdom Hours: 35 Line of Business: Real Estate Pay Details: We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role. Job Description: Key Responsibilities and Accountabilities Reporting to the Europe COO, this role is responsible for leading the TD Securities European Corporate Real Estate portfolio (London, Dublin and Belfast). Own and define the Corporate Real Estate strategy for Europe across the multiple locations, collaborating with senior executives and business leads to ensure alignment with regional and global business objectives. Responsible for ensuring the successful delivery of all real estate initiatives across the bank's Europe portfolio with minimal direction. Apply project management skills to a variety of large and/or complex facilities projects, including capital renovations and the implementation of maintenance and repair projects Initial key focus is on the delivery of the London office consolidation including + A full refurbishment of 60 Threadneedle street + Management of swing space and phasing of builds and access + Onsite management of contractors, vendors and suppliers + Ownership of plans and test fits locally + Maintenance of a office space to enable an active trading business to continue uninterrupted Partner with the Real Estate project lead based in Singapore Partnership with all key internal teams in particular technology, real estate, AV management and other core functions Effectively lead complex contract negotiations, leases and renewals, ensuring management of stakeholder interests and financials Excellent experience with local building rules and regulations to ensure adherence at all times. Regular progress reporting and escalation to senior management Assist and cooperate with Disaster Recovery / Business Continuity / Incident Response / Change Management teams as required. Advancing and implementing plans for various emergency scenarios, including natural disasters, fires, and other crises, including training staff on emergency procedures across the European real estate footprint. Support further development of ESG initiatives across the European real estate footprint, incorporating Corporate Sustainability Reporting Directive (CSRD) in Ireland, and future sustainability directives. Effectively manage the office space, incorporating any required moves and changes, at an operational level, ensuring effective delivery and escalation of issues. Coordinate and oversee building maintenance, repair services, across Europe office locations, ensuring timely resolution of issues such as HVAC, plumbing, lighting, and structural concerns TD and other service platforms. Manage vendor relationships and service contracts for janitorial, landscaping, pest control, etc, while ensuring compliance with regional safety regulations and escalation procedures for unresolved service complaints Person Specification/Competencies Deep understanding of Facilities Management / Real Estate, preferably with experience of working within a multinational bank. Extensive experience of complex real estate projects and delivery Direct experience of real estate management at a large financial firm with knowledge of trade floor requirements Strong interpersonal and stakeholder management skills, with experience in influencing senior stakeholders and cross-functional teams to align real estate decisions with business needs and objectives. Excellent communication skills, able to manage contractors and engage and influence stakeholders at all levels. Proven ability to manage a diverse range of multiple real estate projects simultaneously including large scale refurbishments Experience of working with contractors, suppliers and monitoring of service level agreements advantageous across multiple locations. A track record of delivering successful outcomes, utilising observations and informed decision making to source a solution and achieve value for money whilst effectively handling stakeholder expectations. Recognised facilities qualification i.e. IWFM, IOSH, NEBOSH. (advantageous). Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs. Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. Our Values At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are
Overview About J.W. Pepper & Sons, Inc. J.W. Pepper was founded in 1876 and is the world's largest retailer of sheet music, with a particular focus on the K12 education market, offering over 1.2 million products on our website from over 1,000 suppliers. The company is headquartered in Exton, PA with large distribution facilities in Atlanta, GA and Salt Lake City, UT. Our Mission Pepper primarily serves people who direct music programs in schools, churches and community groups and it's our goal to thrill them with our service throughout their career. Our ability to present the highest quality products in formats that meet the needs of our music education customers has become a hallmark of our Editors' Choice and catalog promotions. About the Role We're seeking a Software Architect who thrives at the intersection of strategic design and hands on development. In this role, you'll shape technical solutions across our organization while staying connected to implementation through fractional development work. You'll translate business requirements into robust architectural designs, guide development teams, and roll up your sleeves to code when projects need your expertise. Key Responsibilities Solution Architecture & Design Design scalable, maintainable system architectures that align with business objectives and technical strategy. Evaluate and recommend technologies, frameworks, and tools for new and existing systems. Create technical specifications, architecture diagrams, and documentation that guide development teams. Lead architectural reviews and provide guidance on complex technical decisions. Collaborate with the Director of System Architecture to establish architectural standards and best practices. Assess technical debt and create strategies for modernization and improvement. Technical Leadership Partner with product managers, engineering leads, and stakeholders to translate requirements into technical solutions. Mentor development teams on architectural principles, design patterns, and coding standards. Conduct code reviews and provide constructive feedback to ensure quality and consistency. Serve as a technical advisor for cross functional projects and initiatives. Hands On Development Contribute code to critical projects, proof of concepts, and complex technical challenges. Build prototypes and spikes to validate architectural decisions. Step in as a fractional developer on teams that need additional technical capacity. Debug and resolve complex technical issues across the stack. Qualifications Required 5+ years of software development experience with at least 2 years in an architectural or senior technical role. Strong proficiency in NodeJS, TypeScript, and Containerization. Proven track record of designing and delivering enterprise scale systems. Deep understanding of software design patterns, microservices, APIs, and system integration. Experience with cloud platforms (AWS/Azure/GCP) and modern development practices. Excellent communication skills with the ability to explain complex technical concepts to both technical and non technical audiences. Strong problem solving abilities and strategic thinking. Preferred Experience with Microsoft Azure and Kubernetes (AKS). Background in eCommerce. Familiarity with enterprise architecture frameworks. Experience with DevOps practices and infrastructure as code. Track record of successful technical leadership in collaborative environments. Full Time Positions include: Medical / Dental / Vision Benefits Paid holidays and vacation following company schedule. 401K during enrollment period J.W. Pepper & Son provides equal employment opportunity for everyone regardless of age, sex, color, race, creed, sexual orientation, national origin, religious persuasion, marital status, veteran status, disability that does not prohibit the performance of essential job functions with or without reasonable accommodation, or other classifications protected by applicable federal, state or local law.
Nov 21, 2025
Full time
Overview About J.W. Pepper & Sons, Inc. J.W. Pepper was founded in 1876 and is the world's largest retailer of sheet music, with a particular focus on the K12 education market, offering over 1.2 million products on our website from over 1,000 suppliers. The company is headquartered in Exton, PA with large distribution facilities in Atlanta, GA and Salt Lake City, UT. Our Mission Pepper primarily serves people who direct music programs in schools, churches and community groups and it's our goal to thrill them with our service throughout their career. Our ability to present the highest quality products in formats that meet the needs of our music education customers has become a hallmark of our Editors' Choice and catalog promotions. About the Role We're seeking a Software Architect who thrives at the intersection of strategic design and hands on development. In this role, you'll shape technical solutions across our organization while staying connected to implementation through fractional development work. You'll translate business requirements into robust architectural designs, guide development teams, and roll up your sleeves to code when projects need your expertise. Key Responsibilities Solution Architecture & Design Design scalable, maintainable system architectures that align with business objectives and technical strategy. Evaluate and recommend technologies, frameworks, and tools for new and existing systems. Create technical specifications, architecture diagrams, and documentation that guide development teams. Lead architectural reviews and provide guidance on complex technical decisions. Collaborate with the Director of System Architecture to establish architectural standards and best practices. Assess technical debt and create strategies for modernization and improvement. Technical Leadership Partner with product managers, engineering leads, and stakeholders to translate requirements into technical solutions. Mentor development teams on architectural principles, design patterns, and coding standards. Conduct code reviews and provide constructive feedback to ensure quality and consistency. Serve as a technical advisor for cross functional projects and initiatives. Hands On Development Contribute code to critical projects, proof of concepts, and complex technical challenges. Build prototypes and spikes to validate architectural decisions. Step in as a fractional developer on teams that need additional technical capacity. Debug and resolve complex technical issues across the stack. Qualifications Required 5+ years of software development experience with at least 2 years in an architectural or senior technical role. Strong proficiency in NodeJS, TypeScript, and Containerization. Proven track record of designing and delivering enterprise scale systems. Deep understanding of software design patterns, microservices, APIs, and system integration. Experience with cloud platforms (AWS/Azure/GCP) and modern development practices. Excellent communication skills with the ability to explain complex technical concepts to both technical and non technical audiences. Strong problem solving abilities and strategic thinking. Preferred Experience with Microsoft Azure and Kubernetes (AKS). Background in eCommerce. Familiarity with enterprise architecture frameworks. Experience with DevOps practices and infrastructure as code. Track record of successful technical leadership in collaborative environments. Full Time Positions include: Medical / Dental / Vision Benefits Paid holidays and vacation following company schedule. 401K during enrollment period J.W. Pepper & Son provides equal employment opportunity for everyone regardless of age, sex, color, race, creed, sexual orientation, national origin, religious persuasion, marital status, veteran status, disability that does not prohibit the performance of essential job functions with or without reasonable accommodation, or other classifications protected by applicable federal, state or local law.
Advocacy & Influence Manager - Platform & Category Are you a visionary and data-driven leader ready to redefine the landscape of digital influence? L'Oréal UKI is seeking a Senior Advocacy & Influence Manager to be a pivotal force within our Chief Digital Marketing Office (CDMO). Reporting to the UKI Advocacy & Influencer Director, you'll be at the forefront of shaping our social platform strategy, championing cultural relevance, and empowering our advocacy community to excel, ensuring L'Oréal remains innovative and impactful across every digital touchpoint. A DAY IN THE LIFE You will be the key L'Oreal UKI Advocacy Lead for social platforms, ensuring platform tools are fully embedded and utilised across our agency partners. Manage platform pilots to deliver the strongest data-driven sourcing and efficiency. Ensuring we are always at the forefront of the social industry. Trend Lead: Champion Cultural Fluency & Relevance, and Integrate Competitor Insights Lead initiatives to identify, analyse, and integrate emerging trends and cultural nuances into advocacy framing. Drive the development of strategies that embed cultural relevance, ensuring our advocacy efforts resonate authentically with diverse audiences. Facilitate the sharing of best practices and competitor insights from social media, influencer marketing to drive innovative and scalable ideas across the Division and Group. Integrate and disseminate external best practices, focusing on maintaining cultural relevance and competitive advantage Lead Platform Partnerships & Testing for Innovation Act as the primary lead for critical social media channels (TikTok, Snapchat, YouTube, Instagram/Meta), overseeing platform strategy and optimising engagementSpearhead platform tests and pilot new features to continuously innovate our approach to content and influencer partnerships, ensuring maximum return on investment. Own Platform level playbook creation, utilising group & platform data and implementing Category Advocacy Lead for New Incremental Growth Opportunities Drive the framing and implementation of playbooks for new incremental advocacy targets, ensuring alignment with divisional and brand objectives. Collaborate closely on the Consumer Market Intelligence Teams serve as a key CMI lead contact, ensuring advocacy insights are integrated into broader business strategies. Develop and implement specific upskilling programs and provide specialised training focused on empowering advocacy teams. Organise and lead dedicated upskilling days for the Advocacy & Influence community, focusing on new content focuses and platform best practices. Ensure all advocacy briefings are conducted with excellence, aligning with playbook frameworks and new target strategies WHO YOU ARE Proven operational experience in advocacy, influence, community or owned social strategies. Experience working with agency briefing, management and creator campaigns is required A drive to develop our Social, Advocacy & Influencer strategy - Gaining Fairshare across all platforms, to develop and evolve our advocacy and influencer strategies - From new incremental opportunities like male audiences, to working on emerging platforms like Youtube Proficiency in social & influencer marketing, a strong knowledge of social media platforms and trends, and a strong passion for digital communities and online subcultures. We need you to be the eyes and ears of cultural relevance for advocacy partnerships, as well as platform proficiency across Tiktok, Youtube, Snapchat, Meta & Reddit etc A proven track record within influencer marketing - identifying the right partnerships, audiences and platforms that fit the brand values and objectives. You will be required to elevate and upskill the Advocacy community on best-practice across Advocacy Marketing. Experience working with consumer data to pull insight to formulate creative concepts that cut through the noise of social. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. Our Corporate Division supports the 4000+ strong workforce in the UK & Ireland. It's a fast-paced and dynamic environment when you'll have visibility over our 4 Divisions and play an integral role in moving our business forward. Our founder Eugène Schueller once said that "a company is not walls and machines, it's people, people, people". Joining our corporate teams means joining the world leader in beauty, at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. We welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Nov 21, 2025
Full time
Advocacy & Influence Manager - Platform & Category Are you a visionary and data-driven leader ready to redefine the landscape of digital influence? L'Oréal UKI is seeking a Senior Advocacy & Influence Manager to be a pivotal force within our Chief Digital Marketing Office (CDMO). Reporting to the UKI Advocacy & Influencer Director, you'll be at the forefront of shaping our social platform strategy, championing cultural relevance, and empowering our advocacy community to excel, ensuring L'Oréal remains innovative and impactful across every digital touchpoint. A DAY IN THE LIFE You will be the key L'Oreal UKI Advocacy Lead for social platforms, ensuring platform tools are fully embedded and utilised across our agency partners. Manage platform pilots to deliver the strongest data-driven sourcing and efficiency. Ensuring we are always at the forefront of the social industry. Trend Lead: Champion Cultural Fluency & Relevance, and Integrate Competitor Insights Lead initiatives to identify, analyse, and integrate emerging trends and cultural nuances into advocacy framing. Drive the development of strategies that embed cultural relevance, ensuring our advocacy efforts resonate authentically with diverse audiences. Facilitate the sharing of best practices and competitor insights from social media, influencer marketing to drive innovative and scalable ideas across the Division and Group. Integrate and disseminate external best practices, focusing on maintaining cultural relevance and competitive advantage Lead Platform Partnerships & Testing for Innovation Act as the primary lead for critical social media channels (TikTok, Snapchat, YouTube, Instagram/Meta), overseeing platform strategy and optimising engagementSpearhead platform tests and pilot new features to continuously innovate our approach to content and influencer partnerships, ensuring maximum return on investment. Own Platform level playbook creation, utilising group & platform data and implementing Category Advocacy Lead for New Incremental Growth Opportunities Drive the framing and implementation of playbooks for new incremental advocacy targets, ensuring alignment with divisional and brand objectives. Collaborate closely on the Consumer Market Intelligence Teams serve as a key CMI lead contact, ensuring advocacy insights are integrated into broader business strategies. Develop and implement specific upskilling programs and provide specialised training focused on empowering advocacy teams. Organise and lead dedicated upskilling days for the Advocacy & Influence community, focusing on new content focuses and platform best practices. Ensure all advocacy briefings are conducted with excellence, aligning with playbook frameworks and new target strategies WHO YOU ARE Proven operational experience in advocacy, influence, community or owned social strategies. Experience working with agency briefing, management and creator campaigns is required A drive to develop our Social, Advocacy & Influencer strategy - Gaining Fairshare across all platforms, to develop and evolve our advocacy and influencer strategies - From new incremental opportunities like male audiences, to working on emerging platforms like Youtube Proficiency in social & influencer marketing, a strong knowledge of social media platforms and trends, and a strong passion for digital communities and online subcultures. We need you to be the eyes and ears of cultural relevance for advocacy partnerships, as well as platform proficiency across Tiktok, Youtube, Snapchat, Meta & Reddit etc A proven track record within influencer marketing - identifying the right partnerships, audiences and platforms that fit the brand values and objectives. You will be required to elevate and upskill the Advocacy community on best-practice across Advocacy Marketing. Experience working with consumer data to pull insight to formulate creative concepts that cut through the noise of social. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. Our Corporate Division supports the 4000+ strong workforce in the UK & Ireland. It's a fast-paced and dynamic environment when you'll have visibility over our 4 Divisions and play an integral role in moving our business forward. Our founder Eugène Schueller once said that "a company is not walls and machines, it's people, people, people". Joining our corporate teams means joining the world leader in beauty, at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. We welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.
Senior Product Manager - London 70-85K If you are a Senior Product Manager looking to join a Product led business who need a complex issue solving on one of their market leading products do read on. My client has the exciting opportunity to embark on the next stage in their journey of developing a truly global, international SaaS Product. The Senior Product manager will help define the culture, lead from the front and be the epitome of a Product management pro. Senior Product Manager requirements; Market place experience ideal, Fintech helpful. Experience managing a B2B product. Next level stakeholder management skills. Be able to show how you have solved complex issues on products you have worked on. Proven experience of working in a fast paced start-up. Take this opportunity to be a product manager in one of Europe's fasting growing, market disrupting platforms, with the chance to grow and develop whilst working on truly complex and challenging issues improving experiences of people globally. Consortia are a specialist recruiter of Product Managers working across the UK and the US to secure the very best talent for; Product Owners, Heads of Product, Chief Product Officer, VP Product, and Product Directors.
Nov 21, 2025
Full time
Senior Product Manager - London 70-85K If you are a Senior Product Manager looking to join a Product led business who need a complex issue solving on one of their market leading products do read on. My client has the exciting opportunity to embark on the next stage in their journey of developing a truly global, international SaaS Product. The Senior Product manager will help define the culture, lead from the front and be the epitome of a Product management pro. Senior Product Manager requirements; Market place experience ideal, Fintech helpful. Experience managing a B2B product. Next level stakeholder management skills. Be able to show how you have solved complex issues on products you have worked on. Proven experience of working in a fast paced start-up. Take this opportunity to be a product manager in one of Europe's fasting growing, market disrupting platforms, with the chance to grow and develop whilst working on truly complex and challenging issues improving experiences of people globally. Consortia are a specialist recruiter of Product Managers working across the UK and the US to secure the very best talent for; Product Owners, Heads of Product, Chief Product Officer, VP Product, and Product Directors.
Service Delivery Managers x 3 + 3-4 month initial contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - £80 to £100 per hour Key Skills SC Cleared ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture. What you'll bring Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service reliability. Core areas (must have) Service Delivery & Coordination: Experience supporting the delivery and transition of business services, ensuring readiness and performance. Governance & Compliance: Understanding of service governance, risk management, and alignment with internal and external standards. Stakeholder Engagement: Ability to communicate effectively with internal customers, technical teams, and external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Desirable Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn.
Nov 21, 2025
Full time
Service Delivery Managers x 3 + 3-4 month initial contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - £80 to £100 per hour Key Skills SC Cleared ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture. What you'll bring Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service reliability. Core areas (must have) Service Delivery & Coordination: Experience supporting the delivery and transition of business services, ensuring readiness and performance. Governance & Compliance: Understanding of service governance, risk management, and alignment with internal and external standards. Stakeholder Engagement: Ability to communicate effectively with internal customers, technical teams, and external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Desirable Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn.
At Joseph Joseph, we are driven by a simple yet powerful belief - that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world's most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. We are looking for a Head of Ecommerce Trading to join us at Joseph Joseph. Reporting to the Ecommerce Director, this role will oversee the day-to-day management of the Ecommerce team, ensuring the effective execution of sales and promotional activities, working closely with other departments to enhance the customer experience and maximise conversion rates. What you will be doing: Develop and implement the overall Ecommerce trading strategy to achieve sales, profit and growth targets. Manage online pricing strategies, product launches, promotional campaigns and seasonal offers to drive performance Provide regular reporting and insight to senior management on trading & KPI performance, highlighting opportunities & risks. Working with the eCommerce director, set weekly & monthly revenue targets aligned with annual net revenue targets. Create & own the trading calendar, ensuring promotional and trading plan is sufficient to meet revenue targets Optimise the online customer experience working with the design and development teams to enhance navigation, search and the checkout experience. Develop a comprehensive experimentation & personalisation program to improve conversion rate Drive AOV Work with demand planning to develop an effective inventory forecast and with logistics to ensure timely customer delivery> Lead a team of 2, develop the ecommerce team, fostering a high-performance culture What we need from you: Proven experience in a senior ecommerce trading role, preferably in a fast-paced retail organisation Strong commercial acumen with a deep understanding of online sales strategies, merchandising, and promotional mechanics Proficient in ecommerce platforms (Shopify essential), web analytics tools (e.g., Google Analytics), and reporting tools. Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions. Strong knowledge of UX/UI principles and A/b testing methodologies Excellent leadership, communication, and stakeholder management skills. Ability to work collaboratively across departments and influence cross-functional teams. What you'll get from us: Competitive salary and holiday allowance Company performance related bonus A pension contribution An exclusive staff discount 24/7 healthcare appointment support Hybrid working - 3 days in office & 2 days from home and flex start/finish times External private employee wellbeing support Access to Perkbox Volunteer days Team Recognition scheme Training and Development Holiday carry-over scheme Season-ticket travel loan Cycle to work scheme Parental Leave support Holiday trading (buy/sell) and extra holiday days for long service
Nov 21, 2025
Full time
At Joseph Joseph, we are driven by a simple yet powerful belief - that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life. Headquartered in London, we have grown into one of the world's most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business. We are looking for a Head of Ecommerce Trading to join us at Joseph Joseph. Reporting to the Ecommerce Director, this role will oversee the day-to-day management of the Ecommerce team, ensuring the effective execution of sales and promotional activities, working closely with other departments to enhance the customer experience and maximise conversion rates. What you will be doing: Develop and implement the overall Ecommerce trading strategy to achieve sales, profit and growth targets. Manage online pricing strategies, product launches, promotional campaigns and seasonal offers to drive performance Provide regular reporting and insight to senior management on trading & KPI performance, highlighting opportunities & risks. Working with the eCommerce director, set weekly & monthly revenue targets aligned with annual net revenue targets. Create & own the trading calendar, ensuring promotional and trading plan is sufficient to meet revenue targets Optimise the online customer experience working with the design and development teams to enhance navigation, search and the checkout experience. Develop a comprehensive experimentation & personalisation program to improve conversion rate Drive AOV Work with demand planning to develop an effective inventory forecast and with logistics to ensure timely customer delivery> Lead a team of 2, develop the ecommerce team, fostering a high-performance culture What we need from you: Proven experience in a senior ecommerce trading role, preferably in a fast-paced retail organisation Strong commercial acumen with a deep understanding of online sales strategies, merchandising, and promotional mechanics Proficient in ecommerce platforms (Shopify essential), web analytics tools (e.g., Google Analytics), and reporting tools. Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions. Strong knowledge of UX/UI principles and A/b testing methodologies Excellent leadership, communication, and stakeholder management skills. Ability to work collaboratively across departments and influence cross-functional teams. What you'll get from us: Competitive salary and holiday allowance Company performance related bonus A pension contribution An exclusive staff discount 24/7 healthcare appointment support Hybrid working - 3 days in office & 2 days from home and flex start/finish times External private employee wellbeing support Access to Perkbox Volunteer days Team Recognition scheme Training and Development Holiday carry-over scheme Season-ticket travel loan Cycle to work scheme Parental Leave support Holiday trading (buy/sell) and extra holiday days for long service
UKRI: CIO Group Salary: £70,752 Band: UKRI BandG Contract Type: Open ended Hours: Full-time (Flexible working patterns available) Location: Swindon - Hybrid working available Closing Date: Sunday 7th December 2025 About the role Provide leadership of the Digital Workplace function within the Cloud & Technology Platforms team, ensuring the delivery of secure, modern, and user-focused collaboration and productivity solutions throughout the business. This role is responsible for spearheading strategic change in the ways UKRI staff operate, communicate, and collaborate, guaranteeing that all initiatives are closely aligned with organisational objectives and the overarching Group CIO strategy. We are evolving the operational model within Cloud & Technology Platforms to concentrate more on activities that set the business apart, collaborating with partners where it makes sense to delegate transactional tasks. Our priority is to enhance operational efficiency and position ourselves as a centre of excellence for technology delivery. Your responsibilities Leadership & professional development of Digital Workplace function Own and deliver the Digital Workplace roadmap, aligned with UKRI's strategic objectives and CIO priorities. Champion adoption of modern workplace technologies including End User Device services, Microsoft 365, Teams and emerging collaboration platforms Represent Digital Workplace at internal and external forums Management of a team of 20 staff across multiple locations Champion the continued adoption of communities relevant to areas of responsibility Ensure alignment with the security and architecture teams with respect to implementation of security controls and architectural principles Deputise for Deputy Director Technology Services as required Proactively develop and maintain the strategic partnering model with respect Digital Workplace services Contribute to the formulation of strategic plans to ensure that the Cloud & Technology Platforms function is delivering in line with UKRI strategic objectives Stay abreast of relevant industry trends and new technologies, making a case to incorporate within the estate where appropriate Develop effective network with peer group, UKRI Group IT colleagues, DSIT and wider agency community Own Balance score card & KPI dashboard reporting for function to senior stakeholder community Determine strategic, operational and financial plans for area of responsibility Contract & supplier/partner management for all Digital Workplace product areas Management of Digital Workplace budget, identifying and delivering efficiencies through consolidation and realising economies of scale Technology & process experience and delivery Asset management experience - Software & End User devices Diverse experience in collaboration technologies & services Experience of delivering process automation through digital change initiatives Strong experience of delivering secure, cost effective, enterprise scale End User device products and services using modern device management technologies (e.g. Intune) Strong experience of Information security principles & best practice Experience of delivering improved business productivity / efficiency from the effective exploitation of collaboration services Experience of a federated IT delivery model Proactively identify technology related risks, taking appropriate action to mitigate or resolve Define, develop and iterate standard operating procedures, policy & processes that support the Digital Workplace function and wider Group IT Demonstrate a proactive commitment to continual improvement Personal Specification The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I). Essential Deep expertise in digital workplace technologies and enterprise collaboration platforms (S&I) Proven leadership in technology functions across multiple locations (S) Strong project management and business case development skills (S&I) Effective communication with senior stakeholders, translating technical concepts for non-IT audiences (S&I) Experience of budget management in excess of £3m (S) High professional credibility and ability to build strong partnerships (S&I)Working knowledge of ITIL and commercial/procurement skills (S&I) Degree qualification or equivalent experience. (S) Benefits We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning! An outstanding defined benefit pension scheme 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent) Employee discounts and offers on retail and leisure activities Employee assistance programme, providing confidential help and advice Flexible working options Plus many more benefits and wellbeing initiatives that enable our employees to have a great worklife balance! For further information on our benefits please see: Benefits of working at UK Research and Innovation (UKRI) Please apply online, if you experience any issue applying, please contact Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of those fees after you have become an employee and this can be discussed with the Hiring Manager. For more information, please visit or contact .
Nov 21, 2025
Full time
UKRI: CIO Group Salary: £70,752 Band: UKRI BandG Contract Type: Open ended Hours: Full-time (Flexible working patterns available) Location: Swindon - Hybrid working available Closing Date: Sunday 7th December 2025 About the role Provide leadership of the Digital Workplace function within the Cloud & Technology Platforms team, ensuring the delivery of secure, modern, and user-focused collaboration and productivity solutions throughout the business. This role is responsible for spearheading strategic change in the ways UKRI staff operate, communicate, and collaborate, guaranteeing that all initiatives are closely aligned with organisational objectives and the overarching Group CIO strategy. We are evolving the operational model within Cloud & Technology Platforms to concentrate more on activities that set the business apart, collaborating with partners where it makes sense to delegate transactional tasks. Our priority is to enhance operational efficiency and position ourselves as a centre of excellence for technology delivery. Your responsibilities Leadership & professional development of Digital Workplace function Own and deliver the Digital Workplace roadmap, aligned with UKRI's strategic objectives and CIO priorities. Champion adoption of modern workplace technologies including End User Device services, Microsoft 365, Teams and emerging collaboration platforms Represent Digital Workplace at internal and external forums Management of a team of 20 staff across multiple locations Champion the continued adoption of communities relevant to areas of responsibility Ensure alignment with the security and architecture teams with respect to implementation of security controls and architectural principles Deputise for Deputy Director Technology Services as required Proactively develop and maintain the strategic partnering model with respect Digital Workplace services Contribute to the formulation of strategic plans to ensure that the Cloud & Technology Platforms function is delivering in line with UKRI strategic objectives Stay abreast of relevant industry trends and new technologies, making a case to incorporate within the estate where appropriate Develop effective network with peer group, UKRI Group IT colleagues, DSIT and wider agency community Own Balance score card & KPI dashboard reporting for function to senior stakeholder community Determine strategic, operational and financial plans for area of responsibility Contract & supplier/partner management for all Digital Workplace product areas Management of Digital Workplace budget, identifying and delivering efficiencies through consolidation and realising economies of scale Technology & process experience and delivery Asset management experience - Software & End User devices Diverse experience in collaboration technologies & services Experience of delivering process automation through digital change initiatives Strong experience of delivering secure, cost effective, enterprise scale End User device products and services using modern device management technologies (e.g. Intune) Strong experience of Information security principles & best practice Experience of delivering improved business productivity / efficiency from the effective exploitation of collaboration services Experience of a federated IT delivery model Proactively identify technology related risks, taking appropriate action to mitigate or resolve Define, develop and iterate standard operating procedures, policy & processes that support the Digital Workplace function and wider Group IT Demonstrate a proactive commitment to continual improvement Personal Specification The below criteria will be scored during Shortlisting (S), Interview (I) or both (S&I). Essential Deep expertise in digital workplace technologies and enterprise collaboration platforms (S&I) Proven leadership in technology functions across multiple locations (S) Strong project management and business case development skills (S&I) Effective communication with senior stakeholders, translating technical concepts for non-IT audiences (S&I) Experience of budget management in excess of £3m (S) High professional credibility and ability to build strong partnerships (S&I)Working knowledge of ITIL and commercial/procurement skills (S&I) Degree qualification or equivalent experience. (S) Benefits We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package. We are committed to supporting employees' development and promote a culture of continuous learning! An outstanding defined benefit pension scheme 30 days' annual leave in addition to 10.5 public and privilege days (full time equivalent) Employee discounts and offers on retail and leisure activities Employee assistance programme, providing confidential help and advice Flexible working options Plus many more benefits and wellbeing initiatives that enable our employees to have a great worklife balance! For further information on our benefits please see: Benefits of working at UK Research and Innovation (UKRI) Please apply online, if you experience any issue applying, please contact Please note, if you will require sponsorship to work in the UK, as part of your sponsorship application, you and any dependants travelling with you, will be required to pay costs directly to The Home Office for the application before you start your role with us. UKRI is normally able to reimburse some, or all of those fees after you have become an employee and this can be discussed with the Hiring Manager. For more information, please visit or contact .
Cisco Webex/Meetings Consultant - SC Cleared Job type: Contract Town/City: Reading County: Remote Business Sector: IT Job ref: BBBH153240 Post Date: October 22, 2025 Cisco Webex & Meetings Engineer 6-12 month contract SC Cleared role We're seeking a Unified Communications & Network Support Engineer to deliver secure, high-quality collaboration and networking support across classified defence networks. You'll manage Cisco, Microsoft, and AV systems, ensuring resilient communication solutions that meet stringent security and operational standards. Key Responsibilities Deliver secure IT, AV, and Cisco networking support across classified environments. Administer and maintain collaboration platforms including Cisco Webex, Microsoft Teams, and Skype for Business. Support and configure AV systems such as Cisco P60, Crestron, and Polycom within secure meeting and operational spaces. Manage identity and authentication services via Active Directory, Azure AD, and Microsoft Exchange. Lead Unified Communications migrations and Cisco Expressway upgrades, ensuring minimal disruption and full compliance with defence standards. Develop and maintain technical documentation, configuration guides, and operational procedures aligned with MOD/Defence Information Assurance frameworks. Troubleshoot complex UC/network issues, working closely with infrastructure, security, and operations teams. Required Skills & Experience Proven experience supporting secure IT and Unified Communications environments (Defence, Government, or similarly regulated sectors). Strong hands-on experience with Cisco collaboration tools, AV systems, and networking technologies. Proficiency in Active Directory, Azure AD, and Exchange administration. Solid understanding of network security principles, identity management, and UC integration. Experience with Expressway deployments, UC migrations, and hybrid collaboration environments. Strong documentation, communication, and stakeholder engagement skills. Cisco certifications (e.g., CCNA Collaboration, CCNP Collaboration) Microsoft certifications (e.g., MS-700, MS-720) Familiarity with MOD JSP standards, Defence Digital, or similar governance frameworks. Experience working in classified or restricted IT environments.
Nov 21, 2025
Full time
Cisco Webex/Meetings Consultant - SC Cleared Job type: Contract Town/City: Reading County: Remote Business Sector: IT Job ref: BBBH153240 Post Date: October 22, 2025 Cisco Webex & Meetings Engineer 6-12 month contract SC Cleared role We're seeking a Unified Communications & Network Support Engineer to deliver secure, high-quality collaboration and networking support across classified defence networks. You'll manage Cisco, Microsoft, and AV systems, ensuring resilient communication solutions that meet stringent security and operational standards. Key Responsibilities Deliver secure IT, AV, and Cisco networking support across classified environments. Administer and maintain collaboration platforms including Cisco Webex, Microsoft Teams, and Skype for Business. Support and configure AV systems such as Cisco P60, Crestron, and Polycom within secure meeting and operational spaces. Manage identity and authentication services via Active Directory, Azure AD, and Microsoft Exchange. Lead Unified Communications migrations and Cisco Expressway upgrades, ensuring minimal disruption and full compliance with defence standards. Develop and maintain technical documentation, configuration guides, and operational procedures aligned with MOD/Defence Information Assurance frameworks. Troubleshoot complex UC/network issues, working closely with infrastructure, security, and operations teams. Required Skills & Experience Proven experience supporting secure IT and Unified Communications environments (Defence, Government, or similarly regulated sectors). Strong hands-on experience with Cisco collaboration tools, AV systems, and networking technologies. Proficiency in Active Directory, Azure AD, and Exchange administration. Solid understanding of network security principles, identity management, and UC integration. Experience with Expressway deployments, UC migrations, and hybrid collaboration environments. Strong documentation, communication, and stakeholder engagement skills. Cisco certifications (e.g., CCNA Collaboration, CCNP Collaboration) Microsoft certifications (e.g., MS-700, MS-720) Familiarity with MOD JSP standards, Defence Digital, or similar governance frameworks. Experience working in classified or restricted IT environments.
ABOUT US SINE Digital is the leading digital media and digital performance agency for the arts, entertainment, and culture sectors. With offices in London and New York, we deliver data-driven marketing, digital strategy, and technology solutions for the world's most prestigious theatres, live venues, and cultural institutions. ABOUT THE ROLE As Senior Paid Social Manager, you'll act as a senior channel lead across key client accounts - responsible for driving strategy, innovation, and performance across all major social platforms. Reporting to the Head of Media Strategy, you'll manage a small team and play a hands on role in delivering outstanding work, while shaping our approach and supporting the wider team's development. Your role is central to ensuring SINE continues to evolve its Paid Social offering, driving forward innovation, client success, and operational excellence. You'll have extensive experience leading multi platform campaigns, collaborating cross channel, and managing client relationships confidently at a senior level. This position requires a deep understanding of paid social strategy and execution across Meta, TikTok, Snapchat, Pinterest, LinkedIn, and Reddit, as well as the ability to link Paid Social activity to broader media and business objectives. RESPONSIBILITIES Campaign Management & Strategy Lead end to end campaign setup, optimisation, and reporting across key social platforms. Develop and present advanced paid social media plans aligned with client KPIs and budgets. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. Oversee performance reporting that delivers actionable and valuable insights to clients. Conduct detailed performance analysis, translating insights into actionable recommendations using in platform and third party tools (e.g. GA4). Oversee consistent QA processes and performance reviews to ensure campaigns adhere to best practice. Champion a test and learn culture, proactively identifying opportunities for innovation and platform advancement. Identify opportunities for testing and innovation, championing a "test and learn" approach. Stay ahead of emerging trends, formats, and platform updates to enhance performance, and lead on education of clients and internal stakeholders on the Paid Social landscape. Oversee onboarding and account setup processes, ensuring timelines, deliverables, and assets are managed effectively. Build and maintain strong relationships with platform partners to secure early access to betas and drive account innovation. Collaborate with the Search and Programmatic teams to ensure a cohesive, full funnel marketing approach. Collaborate with our Data & Insights team to ensure social strategies are informed by digital consumer trends and behaviours, and to conduct advanced data analysis. Client Relationship Management Act as a trusted senior contact for clients, owning key relationships and overseeing communication across multiple stakeholders. Present campaign performance, insights, and strategic recommendations clearly and persuasively in client meetings and QBRs. Work closely with Account and Client Directors on long term strategic planning, growth initiatives, and post campaign evaluations. Confidently handle challenging conversations, ensuring expectations are managed and outcomes are solution focused. Line Management Manage and mentor junior team members, supporting their professional development through clear goal setting, training, and feedback. Conduct regular 1:1s and performance reviews, fostering an open, collaborative environment that promotes learning and accountability. Support recruitment, onboarding, and workload planning to maintain balanced team capacity and efficiency. Lead by example in promoting SINE's culture of creativity, innovation, and inclusivity. Champion diversity and wellbeing within the team, ensuring a positive and supportive workplace for all. Operational Excellence Oversee financial management of Paid Social accounts, including budget control, pacing, and reconciliation. Lead forecasting and performance planning to ensure delivery against client and agency targets. Support new business initiatives by contributing to audits, proposals, and pitch presentations as required. Drive process improvements and knowledge sharing across departments to enhance SINE's Paid Social offering Implement and refine internal frameworks for testing, measurement, and optimisation. Collaborate with the Paid Social Director on resource planning, workflow efficiency, and departmental growth. Lead on the development and delivery of internal training and paid social collateral to elevate team wide capability. Promote and refine best practices across accounts to maintain SINE's high standards. You'll bring both strategic and operational excellence, with the confidence to lead teams, inspire clients, and deliver results in a fast paced environment. As part of our dynamic team, you'll need to demonstrate the following: 4+ years of experience in Paid Social, ideally within an agency setting. Proven track record leading full funnel Paid Social campaigns across multiple social platforms including Meta, TikTok, Pinterest, Snapchat, LinkedIn, Reddit, and X. Strong analytical and reporting skills, with experience using GA4 or similar measurement platforms. Experience managing and developing junior team members. Confident communicator with excellent presentation and client management skills. Highly organised, detail oriented, and able to manage multiple projects under pressure. Skilled in cross channel strategy and understanding how Paid Social connects to the wider digital mix. Proficient in Google Workspace and/or Microsoft Office, particularly Sheets/Excel and Slides/PowerPoint. A proactive leader with curiosity, ambition, and a genuine passion for digital innovation. 25 days' holiday (plus public holidays and Christmas closure) and additional annual leave accrual for the first three years. Competitive salary, benchmarked annually. Early Friday finish at 3pm (subject to business needs). Enhanced family and personal leave policies. Health cash plan (after 3 months) and employee assistance programme. Hybrid working with home equipment allowance. Regular social events and free tickets to live events. Modern Fitzrovia office with local discounts and wellbeing perks. Structured personal development programme and access to industry conferences. An active social events calendar and opportunity to input into the social calendar Opportunities to help further shape the business culture and agency benefits. LOCATION Our stunning offices are based in the heart of Fitzrovia, minutes walk from Goodge Street, Tottenham Court Road and Warren Street stations. At SINE Digital, we're committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we're proud to be an equal opportunity employer. Inclusion is more than a policy, it's part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, gender identity, sexual orientation, age, nationality, disability, marital status, or any other aspect of identity. If you require any adjustments or support during the recruitment process, let us know at - we're here to ensure you have what you need to show up as your best self.
Nov 21, 2025
Full time
ABOUT US SINE Digital is the leading digital media and digital performance agency for the arts, entertainment, and culture sectors. With offices in London and New York, we deliver data-driven marketing, digital strategy, and technology solutions for the world's most prestigious theatres, live venues, and cultural institutions. ABOUT THE ROLE As Senior Paid Social Manager, you'll act as a senior channel lead across key client accounts - responsible for driving strategy, innovation, and performance across all major social platforms. Reporting to the Head of Media Strategy, you'll manage a small team and play a hands on role in delivering outstanding work, while shaping our approach and supporting the wider team's development. Your role is central to ensuring SINE continues to evolve its Paid Social offering, driving forward innovation, client success, and operational excellence. You'll have extensive experience leading multi platform campaigns, collaborating cross channel, and managing client relationships confidently at a senior level. This position requires a deep understanding of paid social strategy and execution across Meta, TikTok, Snapchat, Pinterest, LinkedIn, and Reddit, as well as the ability to link Paid Social activity to broader media and business objectives. RESPONSIBILITIES Campaign Management & Strategy Lead end to end campaign setup, optimisation, and reporting across key social platforms. Develop and present advanced paid social media plans aligned with client KPIs and budgets. Able to clearly articulate the rationale for proposed campaign tactics (channels, budget, audience, formats etc.) and present these back, both to internal and external stakeholders. Oversee performance reporting that delivers actionable and valuable insights to clients. Conduct detailed performance analysis, translating insights into actionable recommendations using in platform and third party tools (e.g. GA4). Oversee consistent QA processes and performance reviews to ensure campaigns adhere to best practice. Champion a test and learn culture, proactively identifying opportunities for innovation and platform advancement. Identify opportunities for testing and innovation, championing a "test and learn" approach. Stay ahead of emerging trends, formats, and platform updates to enhance performance, and lead on education of clients and internal stakeholders on the Paid Social landscape. Oversee onboarding and account setup processes, ensuring timelines, deliverables, and assets are managed effectively. Build and maintain strong relationships with platform partners to secure early access to betas and drive account innovation. Collaborate with the Search and Programmatic teams to ensure a cohesive, full funnel marketing approach. Collaborate with our Data & Insights team to ensure social strategies are informed by digital consumer trends and behaviours, and to conduct advanced data analysis. Client Relationship Management Act as a trusted senior contact for clients, owning key relationships and overseeing communication across multiple stakeholders. Present campaign performance, insights, and strategic recommendations clearly and persuasively in client meetings and QBRs. Work closely with Account and Client Directors on long term strategic planning, growth initiatives, and post campaign evaluations. Confidently handle challenging conversations, ensuring expectations are managed and outcomes are solution focused. Line Management Manage and mentor junior team members, supporting their professional development through clear goal setting, training, and feedback. Conduct regular 1:1s and performance reviews, fostering an open, collaborative environment that promotes learning and accountability. Support recruitment, onboarding, and workload planning to maintain balanced team capacity and efficiency. Lead by example in promoting SINE's culture of creativity, innovation, and inclusivity. Champion diversity and wellbeing within the team, ensuring a positive and supportive workplace for all. Operational Excellence Oversee financial management of Paid Social accounts, including budget control, pacing, and reconciliation. Lead forecasting and performance planning to ensure delivery against client and agency targets. Support new business initiatives by contributing to audits, proposals, and pitch presentations as required. Drive process improvements and knowledge sharing across departments to enhance SINE's Paid Social offering Implement and refine internal frameworks for testing, measurement, and optimisation. Collaborate with the Paid Social Director on resource planning, workflow efficiency, and departmental growth. Lead on the development and delivery of internal training and paid social collateral to elevate team wide capability. Promote and refine best practices across accounts to maintain SINE's high standards. You'll bring both strategic and operational excellence, with the confidence to lead teams, inspire clients, and deliver results in a fast paced environment. As part of our dynamic team, you'll need to demonstrate the following: 4+ years of experience in Paid Social, ideally within an agency setting. Proven track record leading full funnel Paid Social campaigns across multiple social platforms including Meta, TikTok, Pinterest, Snapchat, LinkedIn, Reddit, and X. Strong analytical and reporting skills, with experience using GA4 or similar measurement platforms. Experience managing and developing junior team members. Confident communicator with excellent presentation and client management skills. Highly organised, detail oriented, and able to manage multiple projects under pressure. Skilled in cross channel strategy and understanding how Paid Social connects to the wider digital mix. Proficient in Google Workspace and/or Microsoft Office, particularly Sheets/Excel and Slides/PowerPoint. A proactive leader with curiosity, ambition, and a genuine passion for digital innovation. 25 days' holiday (plus public holidays and Christmas closure) and additional annual leave accrual for the first three years. Competitive salary, benchmarked annually. Early Friday finish at 3pm (subject to business needs). Enhanced family and personal leave policies. Health cash plan (after 3 months) and employee assistance programme. Hybrid working with home equipment allowance. Regular social events and free tickets to live events. Modern Fitzrovia office with local discounts and wellbeing perks. Structured personal development programme and access to industry conferences. An active social events calendar and opportunity to input into the social calendar Opportunities to help further shape the business culture and agency benefits. LOCATION Our stunning offices are based in the heart of Fitzrovia, minutes walk from Goodge Street, Tottenham Court Road and Warren Street stations. At SINE Digital, we're committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we're proud to be an equal opportunity employer. Inclusion is more than a policy, it's part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, gender identity, sexual orientation, age, nationality, disability, marital status, or any other aspect of identity. If you require any adjustments or support during the recruitment process, let us know at - we're here to ensure you have what you need to show up as your best self.
Locations : London Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The IT Secure Infrastructure Engineering (SIE) team is seeking an experienced Network Solution Architect. The individual in this role will be part of the team responsible for BCG's Infrastructure Strategy with a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The role requires a strategic thinker that can translate business needs into secure, scalable, and resilient network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and Cisco IOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage Cisco IOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/or Terraform Cloud Security Implement next-generation firewall policies, web application firewall rules, threat prevention on Palo Alto and cloud native Firewalls Apply DNS security best practices using Infoblox Ensure compliance with standards such as ISO 27001, SOC2, and GDPR Collaboration and Leadership Partner with cloud, security, network, and DevOps teams to deliver integrated solutions Serve as subject matter expert for cloud networking, SD-WAN, DNS/DHCP/IPAM, and firewall technologies Provide mentorship and guidance to engineers and operations teams Monitoring and Troubleshooting Establish proactive monitoring and alerting systems across cloud and on-prem networks Lead advanced troubleshooting for issues involving Cisco IOS, Palo Alto, Infoblox, and VeloCloud Conduct root cause analysis and implement preventive measures What You'll Bring The ideal candidate will demonstrate appropriate experience in the following: Networking Protocols and Platforms Strong Knowledge of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, NAT, VPNs Advanced proficiency in Cisco IOS (routers, switches, firewalls) Infoblox for enterprise-grade DNS solutions VeloCloud SD-WAN deployment and optimization Cloud Networking (required AWS or GCP) AWS: Transit Gateway, Direct Connect, VPC, VPN, Load Balancing, Security Groups GCP: Network Connectivity Center, Cloud Interconnect, VPC, VPN, Load Balancing, Firewall Rules Azure: Express Routes, VNET, Security Groups, Load Balancing, vWAN Security Expertise in Palo Alto Firewalls including policy configuration, threat prevention Network segmentation, zero-trust frameworks, and IAM integration Cloud native Web Application Firewalls Tools and Monitoring Monitoring solutions: Datadog, Stackdriver, PA Panorama, or equivalent Has strong practical experience with DevOps tools and methods, like CI/CD, Git, IaC (Terraform) Working and collaborating with Agile Teams (Squad) Good understanding of using Jira for story tracking and Confluence for documentation Strong communication, documentation, and stakeholder engagement skills High level of initiative, self-motivation, resourcefulness, collaboration and patience Ability to successfully and effectively manage multiple projects and deliverables Ability to build trust and work collaboratively with senior leadership and stakeholders Ability to successfully implement change through relationships built on a local, regional and global level Minimum of a Bachelor's degree in related field or relevant experience/certifications Preferred Cisco: CCNP/CCIE Cloud: AWS Certified Advanced Networking - Specialty, Professional Cloud Network Engineer 10 Years Experience in network engineering and design including cloud (AWS or GCP preferred) Who You'll Work With You will work with a broad spectrum of engineers, developers, managers and directors across IT and the IT Leadership team. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $178,000.00 - $213,333.33 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 21, 2025
Full time
Locations : London Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The IT Secure Infrastructure Engineering (SIE) team is seeking an experienced Network Solution Architect. The individual in this role will be part of the team responsible for BCG's Infrastructure Strategy with a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The role requires a strategic thinker that can translate business needs into secure, scalable, and resilient network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and Cisco IOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage Cisco IOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/or Terraform Cloud Security Implement next-generation firewall policies, web application firewall rules, threat prevention on Palo Alto and cloud native Firewalls Apply DNS security best practices using Infoblox Ensure compliance with standards such as ISO 27001, SOC2, and GDPR Collaboration and Leadership Partner with cloud, security, network, and DevOps teams to deliver integrated solutions Serve as subject matter expert for cloud networking, SD-WAN, DNS/DHCP/IPAM, and firewall technologies Provide mentorship and guidance to engineers and operations teams Monitoring and Troubleshooting Establish proactive monitoring and alerting systems across cloud and on-prem networks Lead advanced troubleshooting for issues involving Cisco IOS, Palo Alto, Infoblox, and VeloCloud Conduct root cause analysis and implement preventive measures What You'll Bring The ideal candidate will demonstrate appropriate experience in the following: Networking Protocols and Platforms Strong Knowledge of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, NAT, VPNs Advanced proficiency in Cisco IOS (routers, switches, firewalls) Infoblox for enterprise-grade DNS solutions VeloCloud SD-WAN deployment and optimization Cloud Networking (required AWS or GCP) AWS: Transit Gateway, Direct Connect, VPC, VPN, Load Balancing, Security Groups GCP: Network Connectivity Center, Cloud Interconnect, VPC, VPN, Load Balancing, Firewall Rules Azure: Express Routes, VNET, Security Groups, Load Balancing, vWAN Security Expertise in Palo Alto Firewalls including policy configuration, threat prevention Network segmentation, zero-trust frameworks, and IAM integration Cloud native Web Application Firewalls Tools and Monitoring Monitoring solutions: Datadog, Stackdriver, PA Panorama, or equivalent Has strong practical experience with DevOps tools and methods, like CI/CD, Git, IaC (Terraform) Working and collaborating with Agile Teams (Squad) Good understanding of using Jira for story tracking and Confluence for documentation Strong communication, documentation, and stakeholder engagement skills High level of initiative, self-motivation, resourcefulness, collaboration and patience Ability to successfully and effectively manage multiple projects and deliverables Ability to build trust and work collaboratively with senior leadership and stakeholders Ability to successfully implement change through relationships built on a local, regional and global level Minimum of a Bachelor's degree in related field or relevant experience/certifications Preferred Cisco: CCNP/CCIE Cloud: AWS Certified Advanced Networking - Specialty, Professional Cloud Network Engineer 10 Years Experience in network engineering and design including cloud (AWS or GCP preferred) Who You'll Work With You will work with a broad spectrum of engineers, developers, managers and directors across IT and the IT Leadership team. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $178,000.00 - $213,333.33 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The IT Secure Infrastructure Engineering (SIE) team is seeking an experienced Network Solution Architect. The individual in this role will be part of the team responsible for BCG's Infrastructure Strategy with a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The role requires a strategic thinker that can translate business needs into secure, scalable, and resilient network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and Cisco IOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage Cisco IOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/or Terraform Cloud Security Implement next-generation firewall policies, web application firewall rules, threat prevention on Palo Alto and cloud native Firewalls Apply DNS security best practices using Infoblox Ensure compliance with standards such as ISO 27001, SOC2, and GDPR Collaboration and Leadership Partner with cloud, security, network, and DevOps teams to deliver integrated solutions Serve as subject matter expert for cloud networking, SD-WAN, DNS/DHCP/IPAM, and firewall technologies Provide mentorship and guidance to engineers and operations teams Monitoring and Troubleshooting Establish proactive monitoring and alerting systems across cloud and on-prem networks Lead advanced troubleshooting for issues involving Cisco IOS, Palo Alto, Infoblox, and VeloCloud Conduct root cause analysis and implement preventive measures What You'll Bring The ideal candidate will demonstrate appropriate experience in the following: Networking Protocols and Platforms Strong Knowledge of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, NAT, VPNs Advanced proficiency in Cisco IOS (routers, switches, firewalls) Infoblox for enterprise-grade DNS solutions VeloCloud SD-WAN deployment and optimization Cloud Networking (required AWS or GCP) AWS: Transit Gateway, Direct Connect, VPC, VPN, Load Balancing, Security Groups GCP: Network Connectivity Center, Cloud Interconnect, VPC, VPN, Load Balancing, Firewall Rules Azure: Express Routes, VNET, Security Groups, Load Balancing, vWAN Security Expertise in Palo Alto Firewalls including policy configuration, threat prevention Network segmentation, zero-trust frameworks, and IAM integration Cloud native Web Application Firewalls Tools and Monitoring Monitoring solutions: Datadog, Stackdriver, PA Panorama, or equivalent Has strong practical experience with DevOps tools and methods, like CI/CD, Git, IaC (Terraform) Working and collaborating with Agile Teams (Squad) Good understanding of using Jira for story tracking and Confluence for documentation Strong communication, documentation, and stakeholder engagement skills High level of initiative, self-motivation, resourcefulness, collaboration and patience Ability to successfully and effectively manage multiple projects and deliverables Ability to build trust and work collaboratively with senior leadership and stakeholders Ability to successfully implement change through relationships built on a local, regional and global level Minimum of a Bachelor's degree in related field or relevant experience/certifications Preferred Cisco: CCNP/CCIE Cloud: AWS Certified Advanced Networking - Specialty, Professional Cloud Network Engineer 10 Years Experience in network engineering and design including cloud (AWS or GCP preferred) Who You'll Work With You will work with a broad spectrum of engineers, developers, managers and directors across IT and the IT Leadership team. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $178,000.00 - $213,333.33 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 21, 2025
Full time
Locations : London Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The IT Secure Infrastructure Engineering (SIE) team is seeking an experienced Network Solution Architect. The individual in this role will be part of the team responsible for BCG's Infrastructure Strategy with a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The role requires a strategic thinker that can translate business needs into secure, scalable, and resilient network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and Cisco IOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage Cisco IOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/or Terraform Cloud Security Implement next-generation firewall policies, web application firewall rules, threat prevention on Palo Alto and cloud native Firewalls Apply DNS security best practices using Infoblox Ensure compliance with standards such as ISO 27001, SOC2, and GDPR Collaboration and Leadership Partner with cloud, security, network, and DevOps teams to deliver integrated solutions Serve as subject matter expert for cloud networking, SD-WAN, DNS/DHCP/IPAM, and firewall technologies Provide mentorship and guidance to engineers and operations teams Monitoring and Troubleshooting Establish proactive monitoring and alerting systems across cloud and on-prem networks Lead advanced troubleshooting for issues involving Cisco IOS, Palo Alto, Infoblox, and VeloCloud Conduct root cause analysis and implement preventive measures What You'll Bring The ideal candidate will demonstrate appropriate experience in the following: Networking Protocols and Platforms Strong Knowledge of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, NAT, VPNs Advanced proficiency in Cisco IOS (routers, switches, firewalls) Infoblox for enterprise-grade DNS solutions VeloCloud SD-WAN deployment and optimization Cloud Networking (required AWS or GCP) AWS: Transit Gateway, Direct Connect, VPC, VPN, Load Balancing, Security Groups GCP: Network Connectivity Center, Cloud Interconnect, VPC, VPN, Load Balancing, Firewall Rules Azure: Express Routes, VNET, Security Groups, Load Balancing, vWAN Security Expertise in Palo Alto Firewalls including policy configuration, threat prevention Network segmentation, zero-trust frameworks, and IAM integration Cloud native Web Application Firewalls Tools and Monitoring Monitoring solutions: Datadog, Stackdriver, PA Panorama, or equivalent Has strong practical experience with DevOps tools and methods, like CI/CD, Git, IaC (Terraform) Working and collaborating with Agile Teams (Squad) Good understanding of using Jira for story tracking and Confluence for documentation Strong communication, documentation, and stakeholder engagement skills High level of initiative, self-motivation, resourcefulness, collaboration and patience Ability to successfully and effectively manage multiple projects and deliverables Ability to build trust and work collaboratively with senior leadership and stakeholders Ability to successfully implement change through relationships built on a local, regional and global level Minimum of a Bachelor's degree in related field or relevant experience/certifications Preferred Cisco: CCNP/CCIE Cloud: AWS Certified Advanced Networking - Specialty, Professional Cloud Network Engineer 10 Years Experience in network engineering and design including cloud (AWS or GCP preferred) Who You'll Work With You will work with a broad spectrum of engineers, developers, managers and directors across IT and the IT Leadership team. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $178,000.00 - $213,333.33 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Senior Manager, Workforce Sustainability Reporting page is loaded Senior Manager, Workforce Sustainability Reportinglocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role purpose Lead the successful delivery of LSEG's workforce reporting programme under CSRD, starting from FY2025. This role ensures the organisation meets its reporting obligations through accurate, transparent, and comprehensive quantitative and qualitative disclosures. You'll drive collaboration across the People Function to embed reporting excellence and support strategic decision-making.This position reports to the Director, People Data Governance & Business Intelligence. What you'll be doing Lead the delivery of LSEG's workforce reporting under ESRS S1 (CSRD), ensuring we meet our obligations with clear, accurate, and impactful quantitative and qualitative disclosures. Partner closely with the CSRD Programme Team to keep delivery on track and aligned with key milestones. Collaborate with subject matter experts across the People Function to define and implement action plans that address ESRS S1 gaps. Establish and maintain robust controls for all disclosures in scope, proactively resolving any issues that arise. Support data integration into CSRD reporting platforms, ensuring consistency and reliability. Drive assurance readiness, preparing materials and participating in review activities to validate reporting quality. Coordinate mid-year and year-end reporting, bringing together both data and narrative to tell a compelling workforce story. Engage with subsidiaries to align data collection and reporting practices across the group. Manage and mentor the Senior Analyst, Workforce Sustainability Reporting (CSRD), fostering growth and accountability. Report progress, risks, and milestones to the CSRD Working Group and People Function CSRD SteerCo with clarity and transparency. What You'll bring Key success metrics; Experience of delivering regulatory reporting on workforce metrics Hands -on involvement of project / programme management Expertise in either HR processes or workforce analytics & reporting. Senior stakeholder management, and ability to lead through influence.Desirable skills; Knowledge of data governance practices within financial services / technology companies Experience of regulatory change programmes. Existing knowledge of CSRD / sustainability disclosure good practice Knowledge of Workday and reporting via data warehouses Cultural awareness and sensitivity along with technology savvy.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Nov 21, 2025
Full time
Senior Manager, Workforce Sustainability Reporting page is loaded Senior Manager, Workforce Sustainability Reportinglocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role purpose Lead the successful delivery of LSEG's workforce reporting programme under CSRD, starting from FY2025. This role ensures the organisation meets its reporting obligations through accurate, transparent, and comprehensive quantitative and qualitative disclosures. You'll drive collaboration across the People Function to embed reporting excellence and support strategic decision-making.This position reports to the Director, People Data Governance & Business Intelligence. What you'll be doing Lead the delivery of LSEG's workforce reporting under ESRS S1 (CSRD), ensuring we meet our obligations with clear, accurate, and impactful quantitative and qualitative disclosures. Partner closely with the CSRD Programme Team to keep delivery on track and aligned with key milestones. Collaborate with subject matter experts across the People Function to define and implement action plans that address ESRS S1 gaps. Establish and maintain robust controls for all disclosures in scope, proactively resolving any issues that arise. Support data integration into CSRD reporting platforms, ensuring consistency and reliability. Drive assurance readiness, preparing materials and participating in review activities to validate reporting quality. Coordinate mid-year and year-end reporting, bringing together both data and narrative to tell a compelling workforce story. Engage with subsidiaries to align data collection and reporting practices across the group. Manage and mentor the Senior Analyst, Workforce Sustainability Reporting (CSRD), fostering growth and accountability. Report progress, risks, and milestones to the CSRD Working Group and People Function CSRD SteerCo with clarity and transparency. What You'll bring Key success metrics; Experience of delivering regulatory reporting on workforce metrics Hands -on involvement of project / programme management Expertise in either HR processes or workforce analytics & reporting. Senior stakeholder management, and ability to lead through influence.Desirable skills; Knowledge of data governance practices within financial services / technology companies Experience of regulatory change programmes. Existing knowledge of CSRD / sustainability disclosure good practice Knowledge of Workday and reporting via data warehouses Cultural awareness and sensitivity along with technology savvy.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Automation and AI Solutions Associate (Entry Level) page is loaded Automation and AI Solutions Associate (Entry Level)locations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RThe Automation and AI Associate supports the identification, documentation, and delivery of technology-enabled improvements across consulting workflows. Reporting to the Director of Automation and AI, this role focuses on translating business needs into actionable technical requirements, assessing feasibility, codeveloping with ERM business end users, and coordinating development with external software developers. The Associate acts as the connective tissue between process owners, technologists, and project managers-ensuring clarity, feasibility, and measurable outcomes for automation and digital enablement initiatives. Key accountabilities and responsibilities Translation & Requirements Definition: Work with business teams to capture business process pain points and translate them into clear functional and technical requirements Feasibility & Solution Mapping: Evaluate potential automation or digital solutions and outline technical considerations and dependencies. Process Documentation: Support the mapping of current and future-state workflows, identifying points of standardization and automation opportunities. Stakeholder Engagement: Facilitate discussions between business users and technical teams, ensuring both sides understand needs, limitations, and trade-offs. Delivery Coordination: Collaborate with developers, data engineers, or platform teams to ensure solutions are delivered as scoped and meet business expectations. Testing & Validation: Support UAT, value tracking, and early-stage adoption of deployed solutions. Knowledge Capture: Maintain a repository of solution patterns, reusable components, and learnings to inform future initiatives. Influence and decision-making authority Contribute insights on feasibility, technical dependencies, and user requirements during initiative scoping. Recommend tools or approaches that align with the broader automation and technology strategy. Influence prioritization by providing grounded input on delivery effort and potential business impact. Job requirements and capabilities Qualifications: 4+ years of experience in business analysis, process improvement, automation delivery, product management, technology solutioning, and/or technology consulting. Bachelor's degree in Information Systems, Engineering, Computer Science, Statistics, Economics, or Business with a technology focus. Job specific capabilities/skills: Strong understanding of how software, automation, and AI tools can support consulting or service delivery processes. Experience with process documentation and translating business workflows into digital solutions. Comfortable working with low-code/no-code, RPA, or AI-driven platforms (eg: N8N,UiPath, Microsoft Copilot, OpenAI). Proven interest in AI & Generative AI, demonstrated through formal education, self-study, or hands-on experience. Skilled in creating clear, structured requirements documentation and collaborating with developers to translate into working solutions. Excellent communication skills with the ability to "speak both languages"-business and technology. Strong attention to detail and follow-through on implementation and value realization activities. Proficiency in visualization and collaboration tools (e.g., Miro, Lucidchart, Power BI,SharePoint). Strong understanding of professional services generally, understanding of environmental consulting is particularly beneficial. Previous work in a top-tier management consultancy is beneficial. Exceptional problem-solving, communication, and executive presentation skills, with experience influencing executive-level stakeholders. Ability to lead and inspire multi-disciplinary teams in a fast-paced, high-impact environment. ERM is committed to where everyone feels valued, respected, and empowered to thrive, it's an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients.We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we're here to support you. Our commitment doesn't stop at hiring. Once you join us, we'll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our .At ERM, sustainability is our business.We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world.We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet. 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Nov 21, 2025
Full time
Automation and AI Solutions Associate (Entry Level) page is loaded Automation and AI Solutions Associate (Entry Level)locations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RThe Automation and AI Associate supports the identification, documentation, and delivery of technology-enabled improvements across consulting workflows. Reporting to the Director of Automation and AI, this role focuses on translating business needs into actionable technical requirements, assessing feasibility, codeveloping with ERM business end users, and coordinating development with external software developers. The Associate acts as the connective tissue between process owners, technologists, and project managers-ensuring clarity, feasibility, and measurable outcomes for automation and digital enablement initiatives. Key accountabilities and responsibilities Translation & Requirements Definition: Work with business teams to capture business process pain points and translate them into clear functional and technical requirements Feasibility & Solution Mapping: Evaluate potential automation or digital solutions and outline technical considerations and dependencies. Process Documentation: Support the mapping of current and future-state workflows, identifying points of standardization and automation opportunities. Stakeholder Engagement: Facilitate discussions between business users and technical teams, ensuring both sides understand needs, limitations, and trade-offs. Delivery Coordination: Collaborate with developers, data engineers, or platform teams to ensure solutions are delivered as scoped and meet business expectations. Testing & Validation: Support UAT, value tracking, and early-stage adoption of deployed solutions. Knowledge Capture: Maintain a repository of solution patterns, reusable components, and learnings to inform future initiatives. Influence and decision-making authority Contribute insights on feasibility, technical dependencies, and user requirements during initiative scoping. Recommend tools or approaches that align with the broader automation and technology strategy. Influence prioritization by providing grounded input on delivery effort and potential business impact. Job requirements and capabilities Qualifications: 4+ years of experience in business analysis, process improvement, automation delivery, product management, technology solutioning, and/or technology consulting. Bachelor's degree in Information Systems, Engineering, Computer Science, Statistics, Economics, or Business with a technology focus. Job specific capabilities/skills: Strong understanding of how software, automation, and AI tools can support consulting or service delivery processes. Experience with process documentation and translating business workflows into digital solutions. Comfortable working with low-code/no-code, RPA, or AI-driven platforms (eg: N8N,UiPath, Microsoft Copilot, OpenAI). Proven interest in AI & Generative AI, demonstrated through formal education, self-study, or hands-on experience. Skilled in creating clear, structured requirements documentation and collaborating with developers to translate into working solutions. Excellent communication skills with the ability to "speak both languages"-business and technology. Strong attention to detail and follow-through on implementation and value realization activities. Proficiency in visualization and collaboration tools (e.g., Miro, Lucidchart, Power BI,SharePoint). Strong understanding of professional services generally, understanding of environmental consulting is particularly beneficial. Previous work in a top-tier management consultancy is beneficial. Exceptional problem-solving, communication, and executive presentation skills, with experience influencing executive-level stakeholders. Ability to lead and inspire multi-disciplinary teams in a fast-paced, high-impact environment. ERM is committed to where everyone feels valued, respected, and empowered to thrive, it's an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients.We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we're here to support you. Our commitment doesn't stop at hiring. Once you join us, we'll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our .At ERM, sustainability is our business.We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world.We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet. 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As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Nov 21, 2025
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Overview At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Our Digital Risk team is dedicated to providing innovative solutions that mitigate risks associated with digital transformation, cybersecurity, and regulatory compliance. The Digital Risk practice is growing rapidly, and we are looking for Directors to help drive success for our clients by helping them navigate the complexities of the digital landscape. The opportunity As a Director in our Digital Risk team, you will play a key role in guiding our diverse set of clients through Technology risks and leading complex engagements. Our Digital Risk solutions include navigating IT controls assessments and implementations, cybersecurity management, digital resilience and business continuity, the need for trusted AI in a rapidly-evolving landscape, and more. You will oversee complex, high-impact client engagements, cultivate executive-level relationships, and significantly contribute to business development and thought leadership in the evolving landscape of technology risk management. This role requires exceptional IT technical and compliance expertise, an industry-leading understanding of relevant regulatory frameworks, and a proven track record of driving large-scale transformation and value for large companies. Responsibilities, Qualifications, Certifications - External Your key responsibilities Lead and deliver Digital Risk projects and workstreams within broader Risk and Consulting engagements, ensuring market-leading outcomes that exceed client expectations and support new service offerings. Develop solutions related to IT risk strategy, policy, and governance. Serve as a Subject Matter Expert on risk model deployment and assessment. Publish thought leadership on key Digital Risk topics. Act as a trusted advisor to clients, guiding them through regulatory requirements, compliance audits, and digital risk mitigation strategies. Build and maintain relationships with C-Suite and Technology Executives, focusing on risk mitigation, technology compliance, and industry best practices. Drive proposal development and sales growth, expanding risk-focused opportunities to strengthen EY's Digital Risk presence. Manage clients and multi-year engagements, scoping and improving digital risk strategies, compliance frameworks, and mitigation efforts. Collaborate across IT, compliance, finance, and security teams to deliver integrated risk management solutions. Mentor and develop Digital Risk professionals, supporting their growth and leadership. Lead responses to industry trends, including regulatory shifts and emerging technologies like AI and cloud. Oversee practice metrics and KPIs to ensure profitable growth and high-quality service delivery. Where relevant, represent EY at industry conferences and client forums, enhancing our brand and market position in Digital Risk. Skills and attributes for success Deep expertise in digital risk frameworks, methodologies, and compliance. Skilled in translating IT risk regulations into actionable sales opportunities. Strong experience with risk management platforms (e.g., GRC), including implementation and optimization. Proven track record in leading global risk assessments and mitigation strategies. Sharp analytical skills and data-driven decision-making capabilities. Demonstrated ability to solve complex client challenges by designing tailored approaches and methodologies - not limited to routine engagements. Effective at managing multiple long-term projects and stakeholders in dynamic environments. Excellent communicator with strong presentation skills for executive and stakeholder engagement. To qualify for the role you should have Extensive experience in digital risk, IT governance, cybersecurity, and related domains; exposure to AI is a plus. Professional certifications (e.g., CISA, CISSP) preferred but not essential. Deep expertise in risk management frameworks and IT methodology development. Strong track record in regulatory compliance (e.g., UK Corporate Reform, SOx, GDPR, ISO 27001/22301) and industry standards. Regular presence in the office, typically 3+ days a week, to support collaboration and stakeholder engagement. What we look for We are interested to hear from people who are motivated to form a part of a growing team, who embrace diversity and inclusion and who are market-oriented and ready to help our clients solve and control their biggest issues, risks and regulatory/compliance requirements. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and many a times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply Now Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters! EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Nov 21, 2025
Full time
Overview At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Our Digital Risk team is dedicated to providing innovative solutions that mitigate risks associated with digital transformation, cybersecurity, and regulatory compliance. The Digital Risk practice is growing rapidly, and we are looking for Directors to help drive success for our clients by helping them navigate the complexities of the digital landscape. The opportunity As a Director in our Digital Risk team, you will play a key role in guiding our diverse set of clients through Technology risks and leading complex engagements. Our Digital Risk solutions include navigating IT controls assessments and implementations, cybersecurity management, digital resilience and business continuity, the need for trusted AI in a rapidly-evolving landscape, and more. You will oversee complex, high-impact client engagements, cultivate executive-level relationships, and significantly contribute to business development and thought leadership in the evolving landscape of technology risk management. This role requires exceptional IT technical and compliance expertise, an industry-leading understanding of relevant regulatory frameworks, and a proven track record of driving large-scale transformation and value for large companies. Responsibilities, Qualifications, Certifications - External Your key responsibilities Lead and deliver Digital Risk projects and workstreams within broader Risk and Consulting engagements, ensuring market-leading outcomes that exceed client expectations and support new service offerings. Develop solutions related to IT risk strategy, policy, and governance. Serve as a Subject Matter Expert on risk model deployment and assessment. Publish thought leadership on key Digital Risk topics. Act as a trusted advisor to clients, guiding them through regulatory requirements, compliance audits, and digital risk mitigation strategies. Build and maintain relationships with C-Suite and Technology Executives, focusing on risk mitigation, technology compliance, and industry best practices. Drive proposal development and sales growth, expanding risk-focused opportunities to strengthen EY's Digital Risk presence. Manage clients and multi-year engagements, scoping and improving digital risk strategies, compliance frameworks, and mitigation efforts. Collaborate across IT, compliance, finance, and security teams to deliver integrated risk management solutions. Mentor and develop Digital Risk professionals, supporting their growth and leadership. Lead responses to industry trends, including regulatory shifts and emerging technologies like AI and cloud. Oversee practice metrics and KPIs to ensure profitable growth and high-quality service delivery. Where relevant, represent EY at industry conferences and client forums, enhancing our brand and market position in Digital Risk. Skills and attributes for success Deep expertise in digital risk frameworks, methodologies, and compliance. Skilled in translating IT risk regulations into actionable sales opportunities. Strong experience with risk management platforms (e.g., GRC), including implementation and optimization. Proven track record in leading global risk assessments and mitigation strategies. Sharp analytical skills and data-driven decision-making capabilities. Demonstrated ability to solve complex client challenges by designing tailored approaches and methodologies - not limited to routine engagements. Effective at managing multiple long-term projects and stakeholders in dynamic environments. Excellent communicator with strong presentation skills for executive and stakeholder engagement. To qualify for the role you should have Extensive experience in digital risk, IT governance, cybersecurity, and related domains; exposure to AI is a plus. Professional certifications (e.g., CISA, CISSP) preferred but not essential. Deep expertise in risk management frameworks and IT methodology development. Strong track record in regulatory compliance (e.g., UK Corporate Reform, SOx, GDPR, ISO 27001/22301) and industry standards. Regular presence in the office, typically 3+ days a week, to support collaboration and stakeholder engagement. What we look for We are interested to hear from people who are motivated to form a part of a growing team, who embrace diversity and inclusion and who are market-oriented and ready to help our clients solve and control their biggest issues, risks and regulatory/compliance requirements. What we offer EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and many a times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply Now Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. We ask because it matters! EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
BT Group Careers will be unavailable from 22:00 (UK time) Friday 14 November, to 05:00 (UK time) Saturday 15 November.# Senior Manager - Key Programme LeadJob Req ID: 53366Posting Date: 19 Nov 2025Function: Strategy, Transformation & Business IntelligenceUnit: BusinessLocation: New Bailey, Manchester, United KingdomSalary: Competitive Salary + Great BenefitsJob Req ID: 53366Posting Date: 19/11/25Function: Major ProgrammesLocation: Manchester Why this job matters The Senior Manager leads the planning, execution and delivery of complex projects/programmes through all specific phases, in alignment with BT Group strategies and external customer contractual requirements. The role requires working with major UK customers, including BAE, delivering large-scale projects worth up to £170 million annually.You will provide leadership and direction while partnering with BT Group and executive stakeholders within a single or across multiple business units. You will also lead and deliver complex transition and transformation programmes for some of the largest companies in the UK who have partnered with BT.The successful candidate will need to be eligible for National Security Clearance Vetting to SC or NPPV3 level as a minimum. What you'll be doing • Lead an integrated team to deliver end-to-end projects/ programmes ensuring a measurable commercial benefit, deliver on time, within budget and to agreed quality criteria from conception through to market launch and transition into operations. Mentor and coach experienced professionals to develop current and future team capabilities.• Investigate and identify commercial obligations, risks and interdependencies defined within external delivery contracts and shapes the project/programme governance to manage those elements. Proactively identifies and manages risk, regulation and uncertainty in all short and long-term decisions• Oversees a range of projects/ programmes interfacing with a diverse set of internal and external customers, gather and refine requirements, work closely with the engineering team to translate requirements into plan, and drive execution. Lead issue escalations, project risks, dependencies and project changes, ensuring timely intervention and communication to stakeholders.• Lead the influence of stakeholders inside and outside of BT Group through collaborative working with business unit partners and corporate support teams to drive strategy execution and partner on segment or functional strategy projects. Drive project and programme communication with stakeholders with timely reporting on performance and where decision making is required.• Lead the implementation of continuous improvement opportunities to improve the Project/Programme Management & PMO team processes, e.g., agile methodologies such as LEAN, Six Sigma. Shape change management processes and tools as needed to create a strategy to support adoption of the changes required by a project/ programme or initiative. The skills you'll need SchedulingProject QualityGovernance & AssuranceProject/Programme ManagementDecision Making What we would like to see on your CV • Proven background in Programme Management operating at Senior Manager level, with a track record of managing programmes reporting to C-suite Directors. Able to develop strategies and policies by analysing the impact of internal and external factors, seeking consultation from relevant stakeholders. Previous telecoms experience is not mandatory but experience of delivering extensive public or private sector Programme Management, Project Management and Service Transitions is essential.• Excellent experience of establishing policies and documentation for maintaining, developing, managing, and controlling the schedules for time and resources for the completion of the project. Experience of preparing subjective and formal reports that present the objectives, processes, and results of technical work.• Excellent leadership skills with evidence of being a role model within a business. Ability to build and develop talent and leverage diverse and inclusive thinking to maximise the effectiveness and success of teams, policies, practices, and products.• Ability to gather information, analyse different scenarios, assesses alternative resolutions to reach a decision. Experience of applying organisational policies and procedures to manage and control organisation processes.• Demonstrable experience of continuous improvement and organisational transformation. Able to Implement a strategy for change management activities to achieve the business strategy and continuously thrive to improve products, services or processes. Benefits At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.• 15% on target annual bonus• Private Healthcare for self & family• Company car or £5,500 cash alternative• X4 Salary Life Assurance• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%• 25 days annual leave (not including bank holidays), increasing with service• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.• 24/7 private virtual GP appointments for UK colleagues• 2 weeks paid carer's leave• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice• World-class training and development opportunities• Discounted broadband, mobile and TV package• Access to 100's of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single
Nov 21, 2025
Full time
BT Group Careers will be unavailable from 22:00 (UK time) Friday 14 November, to 05:00 (UK time) Saturday 15 November.# Senior Manager - Key Programme LeadJob Req ID: 53366Posting Date: 19 Nov 2025Function: Strategy, Transformation & Business IntelligenceUnit: BusinessLocation: New Bailey, Manchester, United KingdomSalary: Competitive Salary + Great BenefitsJob Req ID: 53366Posting Date: 19/11/25Function: Major ProgrammesLocation: Manchester Why this job matters The Senior Manager leads the planning, execution and delivery of complex projects/programmes through all specific phases, in alignment with BT Group strategies and external customer contractual requirements. The role requires working with major UK customers, including BAE, delivering large-scale projects worth up to £170 million annually.You will provide leadership and direction while partnering with BT Group and executive stakeholders within a single or across multiple business units. You will also lead and deliver complex transition and transformation programmes for some of the largest companies in the UK who have partnered with BT.The successful candidate will need to be eligible for National Security Clearance Vetting to SC or NPPV3 level as a minimum. What you'll be doing • Lead an integrated team to deliver end-to-end projects/ programmes ensuring a measurable commercial benefit, deliver on time, within budget and to agreed quality criteria from conception through to market launch and transition into operations. Mentor and coach experienced professionals to develop current and future team capabilities.• Investigate and identify commercial obligations, risks and interdependencies defined within external delivery contracts and shapes the project/programme governance to manage those elements. Proactively identifies and manages risk, regulation and uncertainty in all short and long-term decisions• Oversees a range of projects/ programmes interfacing with a diverse set of internal and external customers, gather and refine requirements, work closely with the engineering team to translate requirements into plan, and drive execution. Lead issue escalations, project risks, dependencies and project changes, ensuring timely intervention and communication to stakeholders.• Lead the influence of stakeholders inside and outside of BT Group through collaborative working with business unit partners and corporate support teams to drive strategy execution and partner on segment or functional strategy projects. Drive project and programme communication with stakeholders with timely reporting on performance and where decision making is required.• Lead the implementation of continuous improvement opportunities to improve the Project/Programme Management & PMO team processes, e.g., agile methodologies such as LEAN, Six Sigma. Shape change management processes and tools as needed to create a strategy to support adoption of the changes required by a project/ programme or initiative. The skills you'll need SchedulingProject QualityGovernance & AssuranceProject/Programme ManagementDecision Making What we would like to see on your CV • Proven background in Programme Management operating at Senior Manager level, with a track record of managing programmes reporting to C-suite Directors. Able to develop strategies and policies by analysing the impact of internal and external factors, seeking consultation from relevant stakeholders. Previous telecoms experience is not mandatory but experience of delivering extensive public or private sector Programme Management, Project Management and Service Transitions is essential.• Excellent experience of establishing policies and documentation for maintaining, developing, managing, and controlling the schedules for time and resources for the completion of the project. Experience of preparing subjective and formal reports that present the objectives, processes, and results of technical work.• Excellent leadership skills with evidence of being a role model within a business. Ability to build and develop talent and leverage diverse and inclusive thinking to maximise the effectiveness and success of teams, policies, practices, and products.• Ability to gather information, analyse different scenarios, assesses alternative resolutions to reach a decision. Experience of applying organisational policies and procedures to manage and control organisation processes.• Demonstrable experience of continuous improvement and organisational transformation. Able to Implement a strategy for change management activities to achieve the business strategy and continuously thrive to improve products, services or processes. Benefits At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities. Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.• 15% on target annual bonus• Private Healthcare for self & family• Company car or £5,500 cash alternative• X4 Salary Life Assurance• BT Pension scheme, minimum 5% employee contribution, BT contribution 10%• 25 days annual leave (not including bank holidays), increasing with service• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.• 24/7 private virtual GP appointments for UK colleagues• 2 weeks paid carer's leave• Huge range of flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice• World-class training and development opportunities• Discounted broadband, mobile and TV package• Access to 100's of retail discounts including the BT shop Flexible Working This role offers a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single
End Date Tuesday 02 December 2025 Salary Range £76,194 - £89,640 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: 147371 Reporting & Analytics Senior Manager - Payments (Open) SALARY: From £76,194 LOCATION(S): Manchester, Birmingham, Bristol, Edinburgh, Halifax or Leeds HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity Everyday Banking is at the heart of our growth strategy with our current accounts and everyday banking payments supporting our mission to provide the best products for our UK customers and to grow relationships of the bank.We're heavily investing in our Everyday Banking products and teams, to deliver on our purpose of Helping Britain Prosper. We want someone who is open, collaborative, driven, commercial and has an agile mentality who can lead a diverse team whilst having fun along the way! About the roleThe Senior manager of Reporting & Analytics is a critical leadership role responsible for delivering strategic business insights that underpin effective strategic decision-making and robust business management. This role drives customer and competitor insights to enable leading propositions and fair value for customers, ensuring commercial returns for the bank. It also supports the business with its wider strategic objectives. What you'll be doing Market Insight & Strategy Development Continuously monitor competitor and market trends to inform Everyday Banking (EDB) Payments strategy and customer/commercial impact. Use data-driven insights to shape innovative strategies and translate them into actionable initiatives. Customer Insight & Business Performance Enhance commercial insight capability across EDB Payments, leveraging tools to influence decisions. Provide deep customer understanding and deliver analysis that sparks strategic conversations and decision-making. Analytical Capabilities & Performance Measurement Build robust performance management and reporting frameworks to support delivery outcomes. Develop advanced analytics and reporting tools, driving optimisation and automation. Maintain ownership of payments customer base, competitor scorecards, and forecasting, including quarterly planning. Team Leadership Lead, coach, and develop the EDB Payments Reporting & Analytics team. Partner with the central Payments Director to evolve analytics tools, embed AI capabilities, and maximise training across teams. Skills & Attributes Demonstrate strong commercial insight, data literacy, and critical thinking to anticipate challenges and deliver effective solutions. Values & Behaviours Act as a strategic, customer-centric leader who inspires others, drives collaboration, and fosters a high-performing, agile team culture. If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need Leadership in Data Management : Validated ability to lead and develop high-performing data teams. Commercial Performance Expertise : Experience in driving revenue growth, reducing operational costs, and enhancing customer experience. Advanced Data Technologies : Strong knowledge of data platforms, reporting tools, and Business Intelligence (BI) techniques. AI and Analytics Innovation : Understanding of artificial intelligence trends and their impact on analytics. Forecasting and Predictive Modelling : Demonstrated capability in forecasting to support strategic decision-making. And any experience of these would be really useful Familiarity with the payments industry, including an understanding of current account products and the switcher market. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Apply today and find out more . At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Nov 21, 2025
Full time
End Date Tuesday 02 December 2025 Salary Range £76,194 - £89,640 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: 147371 Reporting & Analytics Senior Manager - Payments (Open) SALARY: From £76,194 LOCATION(S): Manchester, Birmingham, Bristol, Edinburgh, Halifax or Leeds HOURS: Full time WORKING PATTERN: Hybrid, 40% (or two days) in an office site About this opportunity Everyday Banking is at the heart of our growth strategy with our current accounts and everyday banking payments supporting our mission to provide the best products for our UK customers and to grow relationships of the bank.We're heavily investing in our Everyday Banking products and teams, to deliver on our purpose of Helping Britain Prosper. We want someone who is open, collaborative, driven, commercial and has an agile mentality who can lead a diverse team whilst having fun along the way! About the roleThe Senior manager of Reporting & Analytics is a critical leadership role responsible for delivering strategic business insights that underpin effective strategic decision-making and robust business management. This role drives customer and competitor insights to enable leading propositions and fair value for customers, ensuring commercial returns for the bank. It also supports the business with its wider strategic objectives. What you'll be doing Market Insight & Strategy Development Continuously monitor competitor and market trends to inform Everyday Banking (EDB) Payments strategy and customer/commercial impact. Use data-driven insights to shape innovative strategies and translate them into actionable initiatives. Customer Insight & Business Performance Enhance commercial insight capability across EDB Payments, leveraging tools to influence decisions. Provide deep customer understanding and deliver analysis that sparks strategic conversations and decision-making. Analytical Capabilities & Performance Measurement Build robust performance management and reporting frameworks to support delivery outcomes. Develop advanced analytics and reporting tools, driving optimisation and automation. Maintain ownership of payments customer base, competitor scorecards, and forecasting, including quarterly planning. Team Leadership Lead, coach, and develop the EDB Payments Reporting & Analytics team. Partner with the central Payments Director to evolve analytics tools, embed AI capabilities, and maximise training across teams. Skills & Attributes Demonstrate strong commercial insight, data literacy, and critical thinking to anticipate challenges and deliver effective solutions. Values & Behaviours Act as a strategic, customer-centric leader who inspires others, drives collaboration, and fosters a high-performing, agile team culture. If you think all banks are the same, you'd be wrong. We're an innovative, fast-changing business that's shaping finance as a force for good. A bank that's empowering its people to innovate, explore possibilities and grow with purpose. What you'll need Leadership in Data Management : Validated ability to lead and develop high-performing data teams. Commercial Performance Expertise : Experience in driving revenue growth, reducing operational costs, and enhancing customer experience. Advanced Data Technologies : Strong knowledge of data platforms, reporting tools, and Business Intelligence (BI) techniques. AI and Analytics Innovation : Understanding of artificial intelligence trends and their impact on analytics. Forecasting and Predictive Modelling : Demonstrated capability in forecasting to support strategic decision-making. And any experience of these would be really useful Familiarity with the payments industry, including an understanding of current account products and the switcher market. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from under-represented groups.We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual bonus award, subject to Group performance Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Apply today and find out more . At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Digital Account Director Integrated Digital Agency London / Hybrid Are you a Digital Account Director looking for an exciting new opportunity? DNA Recruit is partnering with a Leading Digital Agency that combines strategic insight, technical expertise and creative excellence to craft award-winning digital experiences for some of the UK's best-known brands. With a strong culture of collaboration and innovation, they deliver websites, campaigns and digital strategies that make a measurable difference. About the Role As a Digital Account Director, you'll lead key client relationships across a diverse portfolio - from major national brands in care and hospitality to exciting B2B and lifestyle clients. You'll play a pivotal role in shaping long-term digital strategies, delivering complex website builds, and managing multi channel performance marketing campaigns. You'll work closely with cross functional teams - Strategy, Creative, UX, Development, and Paid Media - to ensure exceptional delivery and client satisfaction. This is a fantastic opportunity to take ownership of major accounts, build senior client relationships, and drive growth within a forward thinking digital environment. Key Responsibilities Build and nurture relationships with senior client stakeholders, including CMOs, CTOs and Marketing Directors Lead the delivery of high impact digital campaigns and website projects Oversee substantial media budgets (approx. £2m) Manage project timelines, budgets and team alignment to ensure excellence at every stage Identify growth opportunities and lead cross sell and up sell initiatives Contribute to new business pitches and strategic planning Drive client satisfaction and long term partnerships Skills & Experience Required Proven experience as a Digital Account Director within an agency environment Strong background in website design & build projects and digital strategy Exceptional client relationship and stakeholder management skills Ability to lead cross disciplinary teams with clarity and confidence Excellent organisational and communication skillsAnalytical mindset with a good grasp of budgets, KPIs and ROI Creative and strategic thinker with a passion for digital innovation Desirable Experience managing large scale web builds on digital experience platforms (e.g. Kentico) Hands on experience leading paid media campaigns (search and social) A collaborative, energetic and genuinely positive approach Salary: £65,000 - £75,000 per annum Location: London / Hybrid Job Reference: AW 79309 All applications are viewed and evaluated according to the role requirements. At DNA we aim to contact shortlisted candidates within 2 weeks. As we often receive a high volume of applications, we are unable to reply to everyone. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them. Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook.
Nov 21, 2025
Full time
Digital Account Director Integrated Digital Agency London / Hybrid Are you a Digital Account Director looking for an exciting new opportunity? DNA Recruit is partnering with a Leading Digital Agency that combines strategic insight, technical expertise and creative excellence to craft award-winning digital experiences for some of the UK's best-known brands. With a strong culture of collaboration and innovation, they deliver websites, campaigns and digital strategies that make a measurable difference. About the Role As a Digital Account Director, you'll lead key client relationships across a diverse portfolio - from major national brands in care and hospitality to exciting B2B and lifestyle clients. You'll play a pivotal role in shaping long-term digital strategies, delivering complex website builds, and managing multi channel performance marketing campaigns. You'll work closely with cross functional teams - Strategy, Creative, UX, Development, and Paid Media - to ensure exceptional delivery and client satisfaction. This is a fantastic opportunity to take ownership of major accounts, build senior client relationships, and drive growth within a forward thinking digital environment. Key Responsibilities Build and nurture relationships with senior client stakeholders, including CMOs, CTOs and Marketing Directors Lead the delivery of high impact digital campaigns and website projects Oversee substantial media budgets (approx. £2m) Manage project timelines, budgets and team alignment to ensure excellence at every stage Identify growth opportunities and lead cross sell and up sell initiatives Contribute to new business pitches and strategic planning Drive client satisfaction and long term partnerships Skills & Experience Required Proven experience as a Digital Account Director within an agency environment Strong background in website design & build projects and digital strategy Exceptional client relationship and stakeholder management skills Ability to lead cross disciplinary teams with clarity and confidence Excellent organisational and communication skillsAnalytical mindset with a good grasp of budgets, KPIs and ROI Creative and strategic thinker with a passion for digital innovation Desirable Experience managing large scale web builds on digital experience platforms (e.g. Kentico) Hands on experience leading paid media campaigns (search and social) A collaborative, energetic and genuinely positive approach Salary: £65,000 - £75,000 per annum Location: London / Hybrid Job Reference: AW 79309 All applications are viewed and evaluated according to the role requirements. At DNA we aim to contact shortlisted candidates within 2 weeks. As we often receive a high volume of applications, we are unable to reply to everyone. DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them. Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook.
Basic information Location Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 20-Oct-2025 21089 Connect to your Industry Our leading architecture group TV&A (Technology, Vision & Architecture), is positioned at the crucial intersection of business, technology, and industry to help our global clients reimagine their business through the latest technological advancements, solving our clients' most complex business and technology problems and accelerating their IT modernisation and digital transformation journeys. TV&A is responsible for assisting our global clients in answering their most challenging problems using 5 key pillars: Innovation & Tech Futures: Explore the latest technologies & build practical use cases in a hands-on approach, helping our clients reimagine their business. Enterprise & Business Architecture: Translate business vision into technology strategy to ensure foundational capabilities are in place. Transformation & Programme Architecture: Harnessing our expertise in EA & SA to set the strategic vision, create the blueprint for change as a precursor to driving delivery across programmes with complex interdependencies. Solution Architecture: Develop blueprints to implement a tailored solution that fulfils the strategy and provide technical assurance. Linking into Cloud, cyber, integration and much more. Architecture Acceleration & Transition: Provide guidance and support to establish, run and transition our clients' Enterprise Architecture function by developing our Agile Architecture PoV and Architecture function in a Box. We are responsible towards our clients in formulating their vision, strategy, Technology perspectives and outputs. Our recent perspectives and outputs include: We Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our Tech Vision & Architecture (TV&A) operating unit in the UK is growing and we are looking to hire experienced individuals to be part of a team delivering high-quality consultative services in a dynamic and growing marketplace. You will have the opportunity to become a key member of this team, working with not only some of the largest global companies, but some of the newest and most entrepreneurial businesses too. This exciting role will involve the following: Lead large client engagements, with a strong market trends awareness around the architecture, digital technologies, and cloud platforms. Lead architecture teams that deliver Enterprise Architecture or technology strategies. Lead definition and delivery of the client's architecture vision, as well as effective architecture options analysis & design decisions. Lead definition and execution of the client's architecture management, governance and assurance process. Lead the development of architecture methods and collateral to build architecture community and capability. Use architecture knowledge and skills to support business development, build external eminence and lead the planning and running of architecture learning and development initiatives. Communicate to CTO/CIOs and board stakeholders on next generation digital and innovative technology solutions. Drive large complex and innovative transformation programmes through the development and delivery of technology architecture. Create propositions driving business development activities in the Banking, Capital Markets and Investment management industry. Provide mentorship and build competence in TV&A team in the areas of Banking, Capital Markets and Investment Management industry domain. Connect to your skills and professional experience For Associate Director grade, you must demonstrate experience in: Strong understanding of financial services businesses, knowledge of the evolving market/industry trends and underlying architecture for enablement, as well as regulatory requirements. Identifying, leading, closing and supporting sales opportunities in the financial services technology market with a strong network of contacts across clients and the industry. Proficiency in software development lifecycle (SDLC) and demonstrates depth and breadth in at least 6 of these domains: Applications, Data, DevOps, Enterprise Architecture, Infrastructure, Machine Learning/AI, Platforms, Security, Integration, Business Architecture or equivalent. Demonstrated experience in large-scale transformation programmes in Banking and Capital Markets. Experience in providing advisory services to Board-level and C-suite stakeholders. Experience working with financial services applications including Core Banking application, Document Management System, Customer Relationship Management (CRM) applications, Workflow / Business Process Management applications & Financial applications and the supporting tech stack for a bank's operations or equivalent. Experience working with relevant applications including treasury solutions, trading solutions, market research platforms. Demonstrated experience of using new generation technology for digital banking clients e.g., AI for onboarding; leveraging cloud technologies such as Banking as a Service, adoption of data analytics for risk assessment and predictive analytics on customer behaviour and spending; blockchain/DLT and zero trust security architecture to protect sensitive and personal data. Build external and internal eminence by contributing your thought leadership (e.g., by speaking at industry events or publications). While the role requires the ability to operate as an Enterprise Architect across both the Banking and Capital Markets domain our architects are expected to have strong distinguishing specialisms in one of the domains that allows them to operate as a programme delivery architect as well as an enterprise-wide architect. The candidate therefore should have depth of expertise in one of the following specialisms. For Banking the desired specialism would be in core banking: Expertise in delivering the architecture and design for core banking implementations in the retail everyday banking space including accounts, deposits, savings, overdrafts, loan, payment and card functionality. Expertise in delivering the architecture and design for multiple core banking implementations to support retail lending products such as mortgages and personal loans. Expertise in delivering the architecture and design for multiple core banking implementations for corporate lending products such as complex corporate loans (term loans, revolving credit), trade finance and asset finance. Expertise in delivering the architecture and design for loan origination solutions and credit processing solutions to support retail and corporate products. Experience in architecture design for leading core banking vendor products from Thought Machine, FIS, Finastra, ORACLE, Mambu or 10X or equivalent. Expertise in architecture design for origination products from nCino and Trade Ledger. For Capital Markets the desired specialism would be in front and middle office processing including: Broad product understanding from across both equities, derivative, rates and swap products. Trading and Portfolio Management expertise including an understanding of how this domain is technically changing to support new products like carbon trading in the burgeoning ESG arena. Understanding of front office solutions for trade lifecycle, pricing and fees management and middle office solutions for the management of tenor limits, counterparty and settlement limits and P&L. Experience of post-trade processing such as messaging and matching, workflow management, corporate actions and the flow into accounting solutions. Experience in integrating with and / or architecting trading risk solutions. Understanding of trade research architectures. Expertise in architecting and designing leading Capital Markets solutions from vendors such as Murex or Adenza (formerly Calypso). Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal Independence . click apply for full job details
Nov 21, 2025
Full time
Basic information Location Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 20-Oct-2025 21089 Connect to your Industry Our leading architecture group TV&A (Technology, Vision & Architecture), is positioned at the crucial intersection of business, technology, and industry to help our global clients reimagine their business through the latest technological advancements, solving our clients' most complex business and technology problems and accelerating their IT modernisation and digital transformation journeys. TV&A is responsible for assisting our global clients in answering their most challenging problems using 5 key pillars: Innovation & Tech Futures: Explore the latest technologies & build practical use cases in a hands-on approach, helping our clients reimagine their business. Enterprise & Business Architecture: Translate business vision into technology strategy to ensure foundational capabilities are in place. Transformation & Programme Architecture: Harnessing our expertise in EA & SA to set the strategic vision, create the blueprint for change as a precursor to driving delivery across programmes with complex interdependencies. Solution Architecture: Develop blueprints to implement a tailored solution that fulfils the strategy and provide technical assurance. Linking into Cloud, cyber, integration and much more. Architecture Acceleration & Transition: Provide guidance and support to establish, run and transition our clients' Enterprise Architecture function by developing our Agile Architecture PoV and Architecture function in a Box. We are responsible towards our clients in formulating their vision, strategy, Technology perspectives and outputs. Our recent perspectives and outputs include: We Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Our Tech Vision & Architecture (TV&A) operating unit in the UK is growing and we are looking to hire experienced individuals to be part of a team delivering high-quality consultative services in a dynamic and growing marketplace. You will have the opportunity to become a key member of this team, working with not only some of the largest global companies, but some of the newest and most entrepreneurial businesses too. This exciting role will involve the following: Lead large client engagements, with a strong market trends awareness around the architecture, digital technologies, and cloud platforms. Lead architecture teams that deliver Enterprise Architecture or technology strategies. Lead definition and delivery of the client's architecture vision, as well as effective architecture options analysis & design decisions. Lead definition and execution of the client's architecture management, governance and assurance process. Lead the development of architecture methods and collateral to build architecture community and capability. Use architecture knowledge and skills to support business development, build external eminence and lead the planning and running of architecture learning and development initiatives. Communicate to CTO/CIOs and board stakeholders on next generation digital and innovative technology solutions. Drive large complex and innovative transformation programmes through the development and delivery of technology architecture. Create propositions driving business development activities in the Banking, Capital Markets and Investment management industry. Provide mentorship and build competence in TV&A team in the areas of Banking, Capital Markets and Investment Management industry domain. Connect to your skills and professional experience For Associate Director grade, you must demonstrate experience in: Strong understanding of financial services businesses, knowledge of the evolving market/industry trends and underlying architecture for enablement, as well as regulatory requirements. Identifying, leading, closing and supporting sales opportunities in the financial services technology market with a strong network of contacts across clients and the industry. Proficiency in software development lifecycle (SDLC) and demonstrates depth and breadth in at least 6 of these domains: Applications, Data, DevOps, Enterprise Architecture, Infrastructure, Machine Learning/AI, Platforms, Security, Integration, Business Architecture or equivalent. Demonstrated experience in large-scale transformation programmes in Banking and Capital Markets. Experience in providing advisory services to Board-level and C-suite stakeholders. Experience working with financial services applications including Core Banking application, Document Management System, Customer Relationship Management (CRM) applications, Workflow / Business Process Management applications & Financial applications and the supporting tech stack for a bank's operations or equivalent. Experience working with relevant applications including treasury solutions, trading solutions, market research platforms. Demonstrated experience of using new generation technology for digital banking clients e.g., AI for onboarding; leveraging cloud technologies such as Banking as a Service, adoption of data analytics for risk assessment and predictive analytics on customer behaviour and spending; blockchain/DLT and zero trust security architecture to protect sensitive and personal data. Build external and internal eminence by contributing your thought leadership (e.g., by speaking at industry events or publications). While the role requires the ability to operate as an Enterprise Architect across both the Banking and Capital Markets domain our architects are expected to have strong distinguishing specialisms in one of the domains that allows them to operate as a programme delivery architect as well as an enterprise-wide architect. The candidate therefore should have depth of expertise in one of the following specialisms. For Banking the desired specialism would be in core banking: Expertise in delivering the architecture and design for core banking implementations in the retail everyday banking space including accounts, deposits, savings, overdrafts, loan, payment and card functionality. Expertise in delivering the architecture and design for multiple core banking implementations to support retail lending products such as mortgages and personal loans. Expertise in delivering the architecture and design for multiple core banking implementations for corporate lending products such as complex corporate loans (term loans, revolving credit), trade finance and asset finance. Expertise in delivering the architecture and design for loan origination solutions and credit processing solutions to support retail and corporate products. Experience in architecture design for leading core banking vendor products from Thought Machine, FIS, Finastra, ORACLE, Mambu or 10X or equivalent. Expertise in architecture design for origination products from nCino and Trade Ledger. For Capital Markets the desired specialism would be in front and middle office processing including: Broad product understanding from across both equities, derivative, rates and swap products. Trading and Portfolio Management expertise including an understanding of how this domain is technically changing to support new products like carbon trading in the burgeoning ESG arena. Understanding of front office solutions for trade lifecycle, pricing and fees management and middle office solutions for the management of tenor limits, counterparty and settlement limits and P&L. Experience of post-trade processing such as messaging and matching, workflow management, corporate actions and the flow into accounting solutions. Experience in integrating with and / or architecting trading risk solutions. Understanding of trade research architectures. Expertise in architecting and designing leading Capital Markets solutions from vendors such as Murex or Adenza (formerly Calypso). Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal Independence . click apply for full job details
