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Audit Stream L&D - Compliance and Regulation Lead page is loaded Audit Stream L&D - Compliance and Regulation Lead Apply locations London Bristol Manchester Liverpool Ipswich time type Full time posted on Posted 16 Days Ago job requisition id R18371 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. An exciting opportunity has arisen within Audit Stream L&D for an experienced Senior Manager or equivalent level to join the function's Leadership Team (LT). We are looking for a talented, high performing and ambitious individual to oversee and manage our compliance and regulatory reporting activities. This role reports to the Director - Audit Learning and Development Strategic Operations (ALDSO) who leads the function and reports into the Head of People and Culture on the Audit Executive (Partner Sponsor for L&D). The Compliance and Regulation Lead (CAR) oversees compliance and regulatory reporting for the function. They work with the ALDSO, the Business Partnering and Learning Implementation Lead (BPI), and the Development and Monitoring Lead (DAM), as part of the LT, to deliver the Audit Stream L&D Strategy and maintain the curriculum, ensuring it meets quality standards, supports wider people initiatives, and complies with regulatory reporting requirements. You'll be responsible for: Supporting the scoping, design, development, delivery and evaluation our curriculum to ensure effective learning and compliance with reporting requirements (internal and external) Coordinating stakeholders such as the Audit Quality Directorate (AQD) and the ISQM (UK) 1 team to understand compliance and regulatory reporting requirements and develop appropriate responses Providing insights into the latest thinking and best practice around L&D operations (supported by the Operations Manager and wider team) to optimise our systems, processes and controls Acting as a key liaison for internal stakeholders such as Quality & Risk Management (QRM) and Root Cause Analysis (RCA) Supporting the firm's engagement with regulators in relation to Audit Stream L&D activities, under the direction of the ALDSO, both in respect to leading responses to formal information requests and meeting with the regulators Communicating: Overseeing compliance monitoring and reporting for all Audit L&D programmes, providing regular updates on our compliance status and actively managing any identified risks Leading on response to all internal and external compliance requests supported by the wider team (with appropriate review and sign off from the ALDSO / LT) Working alongside the other LT members to deliver the Audit Stream L&D Strategy Lead, engage and share key messages with the L&D team to support effective achievement of L&D goals Acting as a compliance expert, advising the wider team and business leaders as appropriate Assessing and managing risks in the L&D processes, considering wider factors such as our People Priorities and Quality Findings Supporting the DAM with the development of the learner profiling tool(s) and associated validations process to ensure compliance risks as appropriately managed Reviewing Audit L&D dashboards and recommending enhancements with a particular focus on balancing compliance needs with learning effectiveness Maintaining our quality assurance processes, ensuring effective systems, processes and controls are in place Provide coaching and support to the wider team in the fulfilment of their duties Advocate L&D activities in the business as appropriate to support effective learning culture in the Stream Working as part of the Leadership Team to achieve our Audit L&D objectives Coordinating all compliance or regulatory reporting data with the support of the DAM and the MRC and Ops teams Supporting the ALDSO with regulatory compliance matters, through developing successful long-term strategic relationships with the Audit Stream and the regulators Representing BDO Audit Stream L&D at external events Bringing the latest thinking and innovation to the operational and compliance processes within L&D, enhancing the efficiency of the team and maintaining our system of quality management to support compliance and manage regulatory risk Advocating change where needed, leading by example and seeking support as appropriate Required skills and experience Experienced Senior Manager (or equivalent), ideally with a background in Learning & Development / Adult Education background Formal L&D qualifications would be an advantage but are not essential, subject to proven experience Strong understanding of Audit including the regulatory environment Previous experience in compliance and quality management systems would be beneficial Proven ability to build and maintain strong working relationships with senior stakeholders (internal and external) Proven managerial and leadership skills - the ability to inspire, engage and support teams in the development and execution of strategic and operational plans Strong project management skills are crucial - demonstrated ability to manage multiple projects and deliver these to time and to expected quality standards Ability to pragmatically problem solve and generate commercially viable solutions Excellent analytical, interpersonal and communication skills, both written and verbal Understanding of business strategy and goals and a focus on delivering effectively against these Focus on operational excellence and quality We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. About Us BDO UK provides tax, audit and assurance, advisory and business outsourcing service s. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. Our partners and staff are specialists in their fields and have a proactive, flexible approach to helping clients overcoming the challenges they face. We aim to be as innovative and entrepreneurial as our clients. Our approach and expertise are what help us deliver exceptional client service. 95% of our clients would recommend us. We operate from 17 locations across the UK, covering all major business centres. We employ 8,000 people who are encouraged to bring their best selves to work; taking responsibility for their work and their relationships with clients. All our people share core values that underpin both our culture and the value that we bring to our clients . click apply for full job details

Reports To: Head of Franchises Department: Franchise Operations Employment Type: Full-Time, Remote About the Role Civia Health is transforming clinical research delivery through its Franchise Partner Model, integrating staffing, expertise, technology, and central support services into established clinics with strong patient populations. As Senior Manager, Site Partnerships & Operations, you will lead the operational and strategic management of partnered research sites, ensuring governance, compliance, performance, and collaboration to accelerate clinical trial delivery via the Civia Franchise model. Key Responsibilities Site Franchise Ownership Take ownership of allocated research site partnerships within the franchise model. Implement full cycle franchise methodology from sign off to continual partnership excellence. Build and maintain strong relationships with site leadership, sponsors, and internal teams. Identify new franchise opportunities and assess feasibility for integration. Manage budgets and financial performance for assigned sites; negotiate agreements. Serve as the primary escalation point for site-based operational issues within Civia franchise. Implement process and pathways to ensure the most efficient use of space and resource. Governance and compliance Develop Civia Franchise as the SME and lead all related industry recognition. Implement and own end to end process franchise approval, readiness ensuring quality across all phases of deployment. Ensure adherence to ICH-GCP, local regulations, and contractual obligations. Prepare sites for audits and inspections, lead corrective and preventive actions. Identify risks and implement mitigation strategies promptly. Performance and Operational Excellence Create, contribute and where applicable own the development and implementation of Civia franchise performance. Monitor franchise sites performance against franchise KPIs and contractual deliverables. Drive process improvements to optimize site start-up timelines and operational workflows. Work with internal stakeholders to develop and deploy KPI dashboards and tools for performance tracking. Influence recruitment strategies through site feedback. Team Leadership Line manage embedded team members at franchise sites. Recruit, onboard, train and develop staff to ensure operational excellence. Mentor and foster a culture of continuous improvement. Technology & Systems Proficiency Ensure functionality and maintenance of all IT equipment (computers, tablets, printers, etc.) and successful deployment across Franchise locations. Oversee staff on the use of clinical systems including: AI-enabled tools, Electronic consent platforms, Electronic source and regulatory filing systems, CTMS platforms (e.g., CRIO, Hubspot). Serve as the liaison with IT support for troubleshooting and upgrades. Qualifications & Experience Bachelor's degree in a science-related field or equivalent experience. Minimum 6 years of clinical research experience, with at least 3 years in a leadership role. Strong understanding of clinical trial operations and site management. Proven ability to manage teams and drive performance in a complex, multi-stakeholder environment. Excellent communication and relationship building skills. Fluency in English and proficiency with computer systems. Preferred Skills Strong problem-solving and decision-making abilities. Ability to work independently while fostering a collaborative team culture. Experience with CRIO, Hubspot, or similar CTMS platforms. Familiarity with AI tools, eSource, eConsent, and electronic regulatory systems.

We are Attensi, a global company founded in Norway specialized in gamified simulation training. Since our inception in 2012, Attensi has grown to become a global leader in the field, with training solutions used by global brands in more than 150 countries and in 50 different languages. We work with some of the largest professional services, insurance, consulting, hospitality, retail, and pharmaceutical brands in the world including Circle K, Starbucks, BSH, Travelers, Zurich Insurance, Oliver Wyman, PwC, Boehringer Ingelheim. Attensi is growing at an exponential pace and since securing funding from Lugard Road Capital, DX Ventures and Viking Venture, we are now focused on growing our business in new markets. Attensi's team now consists of more than 250 Game Changers across our offices in London, Oslo and Boston. With 75 gamechangers based in London Attensi is growing at rocket speed and with our additional funding we are now taking our commercial team to new heights. Do you want to join our journey? Customer Success Manager - German Speaking As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. Their focus will be on strengthening our already relentless customer orientation within our most crucial and fastest growing accounts. This person will develop and grow relationships with existing large, multinational accounts ensuring the long-term success of our customer portfolio. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi's product suite can maximize impact for them. By understanding your clients' needs and challenges you will advise them on content roadmaps and building new content, helping them use their Attensi products in the best way possible to build long lasting partnerships which make continued use of our platform a no-brainer. You will work to ensure successful implementation, launch and continuous use of Attensi's solutions with your clients and will develop strong operational relationships with key stakeholders to ensure they achieve value from the partnership. You will join a close-knit team of 11 CS professionals, working closely with Account Managers, Account Directors, and Product Teams on new growth opportunities for your customers. If you have a passion for developing relationships and delivering real impact to large customers, this is a great opportunity to join a strong team in a fast growing technology business, backed by prominent investors and with fantastic products that make a real, measurable impact. What will you do here? The very first thing you will do once you join us, is to get to know and love our products, values, people and way of operating. We want you to get under the skin of our business and truly understand the value we provide our customers, so that you can approach your role with genuine excitement and confidence. Beyond that, your role will largely revolve around activities such as: Ensuring the happiness and success of 5-10 strategic accounts within the UK &DACH Regions. Developing strong relationships with Managers, Directors and C-level Executives within Learning and Development & Operations departments to understand how Attensi's products can aid in solving some of their hardest organizational challenges. Mapping organizational challenges, training and development needs and co-developing solution content, creating proposals together with Account Managers & Account Directors to help drive the growth & retention of the customer. Analysing and interpreting data and translating that data into clear and meaningful updates that deliver insights and prove value to your accounts. Developing powerful evaluation meetings that demonstrate real world impact against customers goals and driving Attensi's utilization as a key business tool and use these to inspire future content roadmaps. Explaining complex technology principles, hierarchies and integration set-ups to key customer stakeholders so that operational decisions can be made and executed upon. Translating customer business challenges for internal Attensi technical and product teams so that new features and product development occurs in step with what the market requires. Creating and delivering launch communication plans to ensure successful and impactful solution launches. Who are we looking for? We are looking for someone with drive, creativity, and motivation to create real value and change. You have an analytical approach and the ability to think at a second level on problems, challenges and opportunities. You have a solid business understanding and can put yourself in your clients' shoes to understand how to create value for them. You are not afraid of rolling up your sleeves and getting stuck in to complicated situations and have the tenacity and resilience to drive your ideas forwards until results are achieved. We are looking for someone smart, analytical, highly organized, commercial, empathetic, who is comfortable taking an insight-driven approach to developing relationships and delivering value for customers and for Attensi. You are curious, love learning - and learn fast. You bring energy and engagement to work, and thrive when spending your days in a dynamic, fast-paced environment, working closely with other people and being part of a team. The right person for our team will have: Native or full fluency in German. 5+ years of experience with customer-oriented work, in customer success or customer centric roles. Previous experience working in technology businesses, interacting with technology stacks and software solutions is critical. Previous experience working with large, multi-national clients on a significant but focused portfolio of business, owning measurable impact. Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. What do we offer? At Attensi you will become part of an exciting and rapidly growing scale-up that is already a global leader in its field. You get to work in an exciting environment surrounded by committed, smart and talented colleagues from a variety of backgrounds, both culturally and academically. You will play a central role in our largest and fastest growing team and will have very good opportunities for further development and growth in both the role and the company. Attensi has an energetic and social working environment. And with that, we have the appreciation and understanding behind operating in a hybrid model, where we are in-person thrice weekly in our London offices near Southwark - or out meeting our clients in person, which we believe is the best way to create meaningful relationships. We work hard but also have a lot of fun. Monthly social activities like Attensi-days, sporting events, after-work drinks, get togethers, game nights and company trips to our Norwegian HQ or elsewhere, are some of the ways in which we ensure we not only work together, but also play together! Are you a Game Changer?

For additional information, please review .Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . The Production Management Global Support Lead is a Senior Manager position within SMBF Services Production Management, specifically for the Trade and Working Capital Solutions (TWCS) business area. This role is critical to the Services Client Experience, focusing on leading Global Production teams with a strong emphasis on continuous improvement and fostering a culture of highly resilient, engineering-led outcomes. The successful candidate will possess a deep understanding of Production management practices, including Operational, Resiliency & Recoverability, Change + Release Transition, Risk Management, SRE, and SDLC (Waterfall / Agile). The role also involves contributing to the broader Services and SMBF strategy, improvement initiatives, employee engagement, talent development, diversity, and inclusion. Key Responsibilities Stability & Resiliency: Maintain high levels of stability, resiliency, and prevention for TWCS services, actively participating in and guiding incident recovery. Collaboration: Work with senior management across technology, operations, and business teams to develop actionable outcomes for Production. Change Readiness: Ensure high standards for Production Change Readiness and control adherence, prioritizing supportability, sustainability, and resiliency for technical changes. Technical Leadership: Drive the adoption of standard production tools for TWCS applications, focusing on monitoring, observability, capacity, resiliency, recoverability, and automation improvements. Workload Management: Proactively assess and manage dominant L1, L2, and L3 workload drivers, identify emerging trends, and devise plans to improve efficiency and service levels. Automation & GenAI: Minimize human intervention by leveraging Generative AI and Automation capabilities, prioritizing development/product opportunities. SLA & Performance: Implement strong SLA/Performance measurement, analyse production insights, identify trends, and set clear goals for improvement. Business Acumen: Develop and maintain a strong understanding of Trade & Working Capital Solutions product functionality and business requirements. Stakeholder Influence: Collaborate and influence senior leaders on stability and operational topics both internally and externally. People Management: Manage and develop talent, conduct performance evaluations, and oversee reward & recognition. Vendor Management: Engage with vendors and partners to achieve high service levels. Budget & Staffing: Manage the TWCS Production budget and staffing, making commercially minded decisions to optimize Total Cost of Ownership (TCO). Risk Management: Appropriately assess and manage risk, ensuring compliance with laws, regulations, and policies, applying sound ethical judgment, and transparently escalating/reporting control issues. Required Experience & Skills Experience: Extensive industry-relevant experience, highly experienced in various Production Management disciplines with a track record of continual improvement. Communication & Influence: Excellent interpersonal and communication skills, with the ability to influence and garner support from senior stakeholders and partners. Comfortable presenting issues, initiatives, and progress in various forums, and adept at distilling complex information into succinct messages. Quality & Problem Solving: Demonstrable commitment to quality, attention to detail, critical thinking, and problem-solving skills. Organizational Navigation: Highly effective at navigating complex organizations. Financial Acumen: Strong financial planning and cost discipline. Team Leadership: Exceptional staff engagement and talent development. Technical Proficiency: Experience managing distributed teams and familiarity with relevant technologies, including relational and NoSQL databases, middleware, programming languages, and operating systems. Cloud & Microservices: Experience/knowledge with supporting applications deployed as microservices on Cloud Environments. Innovation: Proven track record of keeping abreast of emerging industry and technological advances. What we'll provide you: By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Applications Support Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.

Head of Country Operations (Director) - Clinical Operations page is loaded Head of Country Operations (Director) - Clinical Operationsremote type: Hybridlocations: GBR - London - London (Moorgate WeWork)time type: Full timeposted on: Posted Todaytime left to apply: End Date: January 9, 2026 (26 days left to apply)job requisition id: R376273Job DescriptionOur Clinical Research team pushes the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.In this role, you will be accountable for the execution of UK operations through oversight of project support and regulatory and financial activities. You will manage and lead the strategy and execution of all regulatory, financial and logistics activities associated with insourced clinical studies.You will play an integral role in our UK Leadership team and be instrumental in our ability to execute our studies in adherence to local regulations, Standard Operating Procedures (SOPs), and ICH Good Clinical Practice (GCP) guidelines. You'll collaborate closely with internal and external stakeholders to drive alignment and enhance the capabilities of our clinical research landscape. What you will do: Multi-team leader of a team of Clinical Operation Managers (COM), COM Leads, Sr. COMs and Clinical Trial Coordinators (CTC), cultivating key talent and fostering a high-performance culture Define and oversee operational strategy for studies within our broad clinical trial portfolio, ensuring streamlined and efficient submissions, contracting, and project support. Ensure oversight of key performance indicators to drive organisational efficiency and the highest quality standards. Work closely with UK Clinical Research Executive Director and Leadership Team to alignment on project deliverables and ensure smooth cross functional delivery Direct strategy and operations for rapid start up activities relevant to submissions, contracting and project support Partner with regional and headquarters-based colleagues to help drive company strategy, with specific focus on standards of practice for site budgeting, site contracting, Informed Consents, and management of Ethics Committees and Health Authorities. Partner with vendors/service providers that support operational implementation and study execution. Oversee and monitor deliverables critical to the success of operational strategy. What you will need: Experience in leadership and oversight of clinical trial operations In-depth knowledge of MHRA requirements and submissions processes, as well as contracting and financial processes Bachelors degree in Science or equivalent healthcare experience Business and financial acumen with the ability to think strategically, cross-functionally and internationally Excellent ICH-GCP knowledge and knowledge of Good Documentation PracticesWe are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Required Skills: Clinical Trial Planning, Clinical Trials Operations, Contract Management, Contract Negotiations, Ethical Standards, ICH GCP Guidelines, Operations Management, Organizational Implementation, Partnership Strategy, People Leadership, Process Improvements, Project Implementations, Strategic Thinking Preferred Skills: Current Employees applyCurrent Contingent Workers apply Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 01/9/2026 A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. Senior Events Production Manager Hybrid working: 2 days a week in the London office - possible international travel About us techoraco is a long-standing and trusted provider of large-scale, international networking events, memberships and news covering the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite and their suppliers and investors. Collectively the market is dynamic and fast paced and for over two decades, our events have connected the leaders from more than 150 countries with 33,000 customers meeting annually at our series of powerhouse events which include the flagship brands: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. Role Summary The Event Product Manager will own the strategic and commercial development of one or more events within the techoraco global portfolio. This is a cross-functional role that blends market analysis, event product development, stakeholder engagement, and commercial growth delivery. You will translate market intelligence into compelling event propositions that drive delegate growth, sponsorship yield, and brand differentiation. You'll work closely with senior leadership, content, marketing, operations, and sponsorship teams to ensure every event delivers exceptional value for our audiences and partners - and contributes to the overall growth of the portfolio. Key responsibilities Product Delivery Ownership & Strategy Own the delivery of the strategic vision, commercial model, and roadmap for assigned events. Conduct extensive research, analyse data, competitive landscapes, addressable market, identifying trends and opportunities Translate portfolio objectives into actionable plans for each event - including value proposition, audience growth, feature innovation, and brand positioning. Develop clear value propositions for delegates, sponsors, and partners based on data, feedback, and market insight. Ensure product strategy aligns with market trends (AI infrastructure, sovereign digital policy, sustainability, hyperscale growth, etc.). Commercial & Performance Ownership Work with commercial and marketing leads to define pricing, sponsorship packaging, and go-to-market strategies. Track performance metrics (delegate mix, NPS, retention, sponsorship yield) and implement plans for continuous improvement. Project Manage the full delivery of your events and inspire and influence your project team to work towards the same targets, objectives and milestones Work closely with BDDs to review sales pipelines, shapes value propositions for sales and marketing to ensure the event pitches align to the event strategy and objectives Support forecasting, reporting, and portfolio reviews with the Product Director and Managing Director. Identify potential new, commercially viable, product features to target new audiences. Use research to shape new features, formats, and experiences (e.g., summits, councils, matchmaking initiatives, or innovation showcases etc.). Conduct ongoing market analysis to track industry trends, competitor positioning, and audience needs. Cultivate a community of trusted sources among the leaders of the industry in your regions, securing a minimum of 70% of the leading figures as speakers at events Create segmented engagement strategies and adapt content to cross-channel campaigns Represent techoraco externally at industry events, partner meetings, and client sessions as a thought leader. This role may in time include line managing or mentoring product coordinators in the delivery of events that fall within your portfolio, supporting and developing them to meet their targets. Attributes 4 - 6 years' experience in b2b event management Experience in the production of complex event programmes and managing a wide roster of executive speakers Experience in project managing events and motivating cross-functional teams Experience in fleshing out marketing messaging and coming up with new ideas to drive market engagement in close collaboration with marketing teams Proven success in growing event brands commercially and strategically. Strong understanding of the digital infrastructure, telecoms, or technology ecosystem (or demonstrable ability to learn fast). Commercial acumen with P&L ownership experience. Excellent stakeholder management, negotiation, and communication skills. Strategic thinker with the ability to translate insight into actionable plans. Comfortable operating in a fast-paced, entrepreneurial environment with global stakeholders. Outstanding communicator both verbally and in writing Deadline and target-driven A proactive and hard-working individual - capable of delivering a high volume of content and willing to run the extra mile when required A personable, reliable team player We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We areseekinganexperienced, organised, and driven Advice Delivery Manager to join our Borehamwood office. Thisrole willreportto thelocalPod Leader. In this role, you will work closely withthe Pod Advisers,Regional Directors, the Training and Peopleteams, and other Pod ADMs to enhance the client experience, streamline service delivery to Advisers and clients, and improve the speed and accuracy of administrative support and advice. Operating in a fastpaced, collaborative environment, you will play a key role in ensuring that advice support functions run efficiently, enabling Advisers to focus on delivering highquality financial planning. By embedding best practices, optimising processes, and driving service excellence, you will helpmaintainthe highest standards in client service while ensuring seamless operational support. Advice Delivery Manager The Advice Delivery Manager (ADM) is a key leadership role within each Pod, responsible for managing the Advice Support Functions, which include Paraplanning and Planning Support (formerly Client Services). The ADM ensures that these functionsoperateefficiently, delivering structured, high-quality support to Advisers and clients whilemaintainingclear accountability within the Pod. By providing operational and administrative leadership at the Pod level, the ADM enhances decision-making, oversees performance, and coordinates the Paraplanning and Planning Support teams. This role ensures that all processes and policies are followed, driving efficiency andmaintainingexcellence in service delivery, enabling Advisers to dedicate more time toclientsand ensuring Saltus delivers the highest level of service. This roleis responsible forhiring, performance management, and team development. Why Saltus? Our mission is to improve everyone's relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are a successful LLP, witha number ofdifferent offices.We are incredibly proud of our culture and workreally hardto ensure that Saltus isa great placeto work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is an independently owned financial planning and discretionary investment management house. Weare dedicated to providinga high-quality service for private clients, trusts, and smaller institutions.Saltus wasfounded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £9billion of client assets,acquiredthrough a combination of organic business growth and corporate acquisitions. Advice Delivery Manageris responsible for(responsibilities): An important responsibility for the ADM is to keep the pods working in the same way, and this will typically be solved through a standard set of documented processes that each Pod follows. The ADMswork together as a team on improvement ideas, which are then trained out to the Pods and implemented as changes to the standard documented processes to keep activity aligned. Report directly to the Pod Leader, ensuring leadership is embedded within the Pod structure. An ADM may have responsibility for thedelivery of advicewithinmore than one Pod depending onbusinessrequirements, and the size of the pods at that time. Support Pod Leaders and Advisers by ensuring seamless workflow management and resource allocation. Work to provide Saltus clients with the highest level of service, by supporting Advisers so that they have more time with their clients. Oversee the performance of the Advice Support Functions (Paraplanning & Planning Support), ensuring operational excellence. Own the hiring and performance management of team members, working closely with the People team to ensure alignment with company standards. Proactively provide regular updates to the Pod Leader on team performance and capacity. Ensure full accountability for team structure, service delivery, and Adviser support functions. Drive operational efficiency within the Advice Support Functions, ensuring teams work collaboratively and effectively. Leverage MI to implement robust performance metrics, ensuring Advisers and clients receive seamless, high-quality support while effectively supporting the Paraplanner bonus scheme. Work closely with the FP Training Team, which willbe responsible fortraining Planning Support and Paraplanners. Ensure team members understand their core duties, expectations, and service delivery requirements. Act as a first point of contact for any team issues or escalations. Support structured onboarding for new hires within Advice Support Functions, ensuring seamless integration into Pod operations. Work closely withthe Peopleand Training teams to drive ongoing professional development for Act as the key leadership figure within the Pod for Adviser support functions. What skills and experience do I need to have? To be successful in this role, the ideal candidate will have: Strong operational oversight withexpertisein financial planning, paraplanning, and client support. Skilled in performance monitoring, using MI to drive improvements and support structured bonus schemes. Proven leadership and team management within financial services, ensuring efficiency and service excellence.Minimum of 3-5years experiencein paraplanning or client services. Excellent stakeholder management, collaborating with leadership, training, and support teams. Strategic and organised, able to manage multiple priorities in a fast-paced environment. Strong attention to detail, ensuring accuracy and consistency in all processes. Excellent communication skills with a client-focused approach to enhance Adviser and client experiences. Familiarity with FCA regulations and compliance standards within financial advice firms. This role is ideal for someone with extensive knowledge of Paraplanning and Client Services, a passion for developing high-performing teams, and the ability to drive operational efficiencies whilemaintaininga high standard of client support. As Advice Delivery Manager, you wouldgenerally have/ be (Person Spec): Strategic thinker with extensive experience in Paraplanning,Planning Support, and Financial Planning. Competent, approachable leader focused on excellence in client experience. Thrives in a busy environment, managing deadlines while staying calm. Strong attention to detail with a focus on accuracy and clear communication. Excellent verbal and written communication, including proofreading and grammar skills. Proactive approach to solving operational challenges. Qualifications It's not essential to have financial planning qualifications such as those provided by thePersonalFinanceSociety/CII,howeverwe would encourageandsupportthe applicant to start the journey of takingrelevantindustry qualifications, and in the interview process it will bean advantageto haveindustry relevant qualifications. Whilst we would accept applicants without the relevant qualifications it is veryimportant thatthe applicant can demonstrate a clearunderstanding of the Advice process; withempathyand acute awareness of the roles ofPlanning Support or Paraplanning, in ordertounderstand the administrative process that the team go through in order to helpyour teamsolvepodand clientissues. Where will I be working? Theserolesaresupporting client facing staff, and clientsandthereforewillform part of ourfront linedistribution of financial servicesbased in our offices.The ADM will be based outofour Borehamwood office. What benefits do I get when working for Saltus? Salary rangeof£40,000 - £50,000dependent on experienceand location (Londonweighting will be considered), witha discretionary performancerelatedbonus ofup to20% of salarybased on completion ofADMPod KPIs.Thisrole also includes28 days' holiday (plus bank holidays and your birthday), studyassistance, life assurance, income protection, private medicaland a pension, alongside access to our flexible benefits platform. Just as importantly, you will get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our400+people. We work hard, but we have an awful lot of fun along the way. If you think you would like to come and join us, then please do get in touch we would love to hear from you.

Description The Exec Director, Strategic BD is responsible for driving enterprise-level growth through global account strategy, strategic partnerships, and long-term client engagement. This role focuses on identifying and securing high-impact opportunities across the biopharmaceutical landscape by navigating complex procurement environments, leading preferred provider pursuits, negotiating master service agreements (MSAs), and orchestrating cross-functional solution development. With a strong understanding of the clinical development lifecycle and deep relationships within the pharmaceutical industry, the Exec Director, Strategic BD partners closely with internal stakeholders across therapeutic strategy, operations, legal, finance, and delivery to create client-centric growth strategies that support Syneos Health's global objectives. Responsibilities Leads global business development efforts across a portfolio of high-value accounts, driving strategic growth and revenue expansion. Identifies, evaluates, and pursues enterprise-level opportunities, including preferred provider arrangements, MSAs, and strategic alliances. Creates and maintains multi-year strategic growth plans for key global clients, aligned with Syneos Health's commercial objectives. Serves as a strategic advisor and trusted partner to client executives by understanding their business priorities, development pipelines, and partnership expectations. Navigates complex global sourcing and procurement organizations to influence client decision-making and streamline contracting processes. Collaborates cross-functionally with therapeutic leads, operations, delivery, and marketing to co-create compelling, client-tailored solutions. Leads and coordinates the development of high-impact proposals, RFP responses, and executive presentations. Maintains up-to-date and accurate records in CRM systems (e.g., Salesforce), including account strategy documentation, contacts, opportunities, and communications. Represents Syneos Health at key industry events, conferences, and client meetings to enhance brand visibility and cultivate new opportunities. Monitors market dynamics and competitor activity to inform strategic pursuits and continuously refine account strategies. Requirements Proven experience in strategic sales, global business development, or client relationship management in the life sciences industry. Bachelors Degree in a science related field, or equivalent related education and experience, plus extensive experience in clinical research and commercialization Graduade degree (MBA/PhD/MD degrees) is a plus Significant experience in the clinical trial industry, with deep knowledge of the pharmaceutical landscape-required. Demonstrated success in leading preferred provider pursuits and negotiating master service agreements. Deep understanding of clinical research service lines and the full drug development lifecycle. Proven ability to build and maintain strategic relationships with mid- to executive-level stakeholders across large, matrixed organizations. Strong consultative selling skills with the ability to uncover client needs and co-develop tailored solutions. Excellent communication, presentation, and negotiation skills. Collaborative and influential, with experience leading cross-functional sales efforts. Highly organized and able to prioritize effectively in a dynamic, fast-paced environment. Strategic thinker with strong business acumen and data-driven decision-making capability. Proficient in MS Office Suite, Google Workspace, and CRM tools such as Salesforce. Willingness to travel 50% for client meetings, internal engagements, and industry events Excellent communication and interpersonal skills, with the ability to influence at all organizational levels. Strong strategic and analytical thinking, able to translate complex data into actionable business plans. Expert negotiation and presentation skills, especially in complex, multi-stakeholder environments. Proactive relationship builder with demonstrated resilience and persistence. Highly organized with superior time management and prioritization capabilities. Strong business acumen and commercial awareness within the pharmaceutical and clinical research industries. Collaborative team player who thrives in cross-functional and matrixed environments. Adaptable and agile in a fast-paced, evolving global marketplace. Proficient with CRM tools (Salesforce preferred) and standard business software (MS Office Suite, Google Workspace). Comfortable with frequent travel and global client engagement. TSP Talent Solutions and our customers are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)