OCS
Aldermaston, Berkshire
About The Role: Hours of working: 08:00 - 17:00, Monday - Friday. Job Purpose: The Head of Technical Services is responsible for leading the delivery of technical support and service excellence across the maintenance on the account. The role ensures the safe, compliant, and efficient operation of all technical services, driving performance, reliability, and continuous improvement while maintaining strong client relationships and supporting the achievement of strategic business objective. What you'll do: Be the technical lead for maintenance strategy, advice and delivery as well as RCA/Investigations, recruitment and technical planning Manage in full the cost centre P&L aspects alongside the finance team Provide technical consultancy as required by the Account Director and deputise for Account Director where required Lead on the delivery of the account compliance programme. Lead and direct operational efficiencies that will enhance operational effectiveness. Provide technical advice on new buildings/assets and act as the Interface with projects, Asset Management and Operations for new building / asset handover. Manage the gap analysis and Risk Register for technical risks (including reporting of and transfer to Customer where appropriate). Provide cost centre updates, financial reports and ad-hoc report requirements as required by the Account Director. Contribute, support and Chair, when required, lead technical and management meetings. Actively and positively promote the image of business at all times and to maintain good working relationships with clients, suppliers and other external parties. Ensure that performance is consistent and satisfactory. Establish a consistently positive working relationship with all clients and end users. Ensure an effective feedback mechanism is in place to allow clients feedback to be monitored and actions logged and closed out. Provide appropriate challenge and improvement to the customer through value propositions. Be the intelligent supplier for the customer to improve their engineering/maintenance and asset base by bringing in UK industry best available practices. Deliver your service in compliance with your allocated budget and manage the P&L for the cost centre. Satisfy all contract deliverables. Ensure compliance with all relevant end to end processes applicable to the role. Where you'll be: Chartered Engineering status and holding an engineering degree or equivalent qualification and a member of a relevant professional body e.g. IET. A proven successful record of accomplishment working at Senior Engineering Operations Level, ideally gained within a regulated, manufacturing and high security environment. Experience of working with quality management systems with a high degree of procedural, technical and HSE compliance. A thorough knowledge of outsourced facilities services within the UK, including hard FM service lines and directly delivered complex projects including M&E, building and civils activities. An effective and progressive leader with experience of directing and developing multi-disciplined engineering teams in highly regulated and demanding environments. An experienced leader of change with the ability to lead and direct others towards acceptance of new business ideas, methods and working practices. A clear understanding of transformational leadership and an ability to change culture and behaviours. Ability and experience in developing strong relationships with key customers to support account development and long-term sustainable and profitable tenure. Understanding of Asset Management Strategy and ISO 55000 series best practice. Experience in working with CMMS/CAFM systems, maintenance planning, scheduling and mitigation Management. IT Literate including Word, Excel, Project, PowerPoint and Visio. Key account management experience/education would be beneficial. About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
About The Role: Hours of working: 08:00 - 17:00, Monday - Friday. Job Purpose: The Head of Technical Services is responsible for leading the delivery of technical support and service excellence across the maintenance on the account. The role ensures the safe, compliant, and efficient operation of all technical services, driving performance, reliability, and continuous improvement while maintaining strong client relationships and supporting the achievement of strategic business objective. What you'll do: Be the technical lead for maintenance strategy, advice and delivery as well as RCA/Investigations, recruitment and technical planning Manage in full the cost centre P&L aspects alongside the finance team Provide technical consultancy as required by the Account Director and deputise for Account Director where required Lead on the delivery of the account compliance programme. Lead and direct operational efficiencies that will enhance operational effectiveness. Provide technical advice on new buildings/assets and act as the Interface with projects, Asset Management and Operations for new building / asset handover. Manage the gap analysis and Risk Register for technical risks (including reporting of and transfer to Customer where appropriate). Provide cost centre updates, financial reports and ad-hoc report requirements as required by the Account Director. Contribute, support and Chair, when required, lead technical and management meetings. Actively and positively promote the image of business at all times and to maintain good working relationships with clients, suppliers and other external parties. Ensure that performance is consistent and satisfactory. Establish a consistently positive working relationship with all clients and end users. Ensure an effective feedback mechanism is in place to allow clients feedback to be monitored and actions logged and closed out. Provide appropriate challenge and improvement to the customer through value propositions. Be the intelligent supplier for the customer to improve their engineering/maintenance and asset base by bringing in UK industry best available practices. Deliver your service in compliance with your allocated budget and manage the P&L for the cost centre. Satisfy all contract deliverables. Ensure compliance with all relevant end to end processes applicable to the role. Where you'll be: Chartered Engineering status and holding an engineering degree or equivalent qualification and a member of a relevant professional body e.g. IET. A proven successful record of accomplishment working at Senior Engineering Operations Level, ideally gained within a regulated, manufacturing and high security environment. Experience of working with quality management systems with a high degree of procedural, technical and HSE compliance. A thorough knowledge of outsourced facilities services within the UK, including hard FM service lines and directly delivered complex projects including M&E, building and civils activities. An effective and progressive leader with experience of directing and developing multi-disciplined engineering teams in highly regulated and demanding environments. An experienced leader of change with the ability to lead and direct others towards acceptance of new business ideas, methods and working practices. A clear understanding of transformational leadership and an ability to change culture and behaviours. Ability and experience in developing strong relationships with key customers to support account development and long-term sustainable and profitable tenure. Understanding of Asset Management Strategy and ISO 55000 series best practice. Experience in working with CMMS/CAFM systems, maintenance planning, scheduling and mitigation Management. IT Literate including Word, Excel, Project, PowerPoint and Visio. Key account management experience/education would be beneficial. About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS? Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK&I - Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Palladium: Make It Possible
About Palladium Operating in over 50 countries, Palladium is a global consulting and implementation company working in partnership with governments, businesses, investors, and communities to design and deliver solutions that create lasting positive impact. We address some of the world's most complex challenges across infrastructure, economic growth and natural capital, health, energy, climate and environment, and digital transformation-strengthening systems, institutions, and markets to support inclusive and sustainable development. Our more than 2,100 staff worldwide work as trusted advisors across diverse contexts, combining deep technical expertise, implementation techniques, and innovative technology to deliver locally informed, client-focused solutions that help organizations achieve measurable, sustainable impact. About Palladium Operating in over 50 countries, Palladium is a global consulting and implementation company working in partnership with governments, businesses, investors, and communities to design and deliver solutions that create lasting positive impact. We address some of the world's most complex challenges across infrastructure, economic growth and natural capital, health, energy, climate and environment, and digital transformation-strengthening systems, institutions, and markets to support inclusive and sustainable development. Our more than 2,100 staff worldwide work as trusted advisors across diverse contexts, combining deep technical expertise, implementation techniques, and innovative technology to deliver locally informed, client-focused solutions that help organizations achieve measurable, sustainable impact. This Opportunity The Sustainable Infrastructure team, part of the broader Economic Growth & Natural Capital (EGNC) Portfolio based in our Americas region, partners with mining companies to design and implement positive impact programs-such as workforce skilling, reforestation, and sustainable agriculture that benefit mining communities and regions. The team works across the entire mining life cycle, helping clients achieve ESG targets while building the foundation for community resilience beyond mine closure. The team draws on expertise from the wider EGNC portfolio, which also works with private sector clients as well as philanthropic bodies and diverse donors (IDB, USDA, AFD, WB) to support agricultural value chain development, enhance women's access to finance, and mobilize capital for climate-positive initiatives. Overall, the business seeks to unlock and scale innovative solutions that drive inclusive growth and deliver sustainable value for communities Location and Compensation The position is be based out of Palladium's London office. Applicants must have current/future work authorization in the UK as visa sponsorship cannot be provided. This role is also posted in the US; however, there is only one available position. Reporting Lines This role reports to the Director, Sustainable Infrastructure (UK based) Primary Roles And Responsibilities Project Management Lead multidisciplinary project teams to deliver high-quality, client-focused results across complex assignments Oversee proposal development, budgeting, project planning, implementation, and reporting to ensure timely and effective delivery Identify, engage, and manage partners and subcontractors to strengthen technical quality and delivery capacity Manage partner and subcontractor performance to ensure contractually compliant delivery of agreed inputs, outputs, and outcomes Serve as Project Director, providing quality assurance for deliverables and oversight of budgets, client relationships, and overall project performance Business Development Contribute to the identification, assessment, and pursuit of new business opportunities with a focus on expanding Palladium's engagement with oil and gas companies and operators of associated infrastructure (pipelines, LNG terminals, shipping/logistics, storage and refining) Contribute to the preparation of technical proposals principally targeting private sector and blended finance opportunities with oil and gas clients (focus on ESG strategy, impact program design and implementation, local content, economic diversification and regional development initiatives linked to energy infrastructure) Technical Work Work with the team to develop short-term inputs and/or consultancy assignments on topics such as economic development, local content, workforce development, ESG strategy and inclusive business models in oil and gas and related infrastructure contexts Lead technical input into the design, planning and delivery of ESG and impact initiatives driven by oil and gas operators and infrastructure developers, including pipelines, LNG terminals, shipping/logistics corridors and refining operations that engage private sector, impact funders or development organizations to co-invest in positive impact Contribute to research, analysis and publication of technical reports, case studies, policy/program approaches, and results summaries on themes related to ESG performance in the energy sector, community resilience, regional economic development and transition in oil and gas dependent regions Help to identify, build, and maintain relationships with partners and consultants that can provide technical expertise to Palladium-managed projects Stay current on trends and tendencies in the oil and gas sector and track structural, governance and ESG target changes for key clients across upstream, midstream, downstream and infrastructure segments Work with others in the EGNC Portfolio to promote and build Palladium's technical capability, especially regarding work with mining companies Essential Criteria 7+ years of senior-level experience in a client-facing management role on large, private/public sector projects, especially relating to oil and gas and/or associated infrastructure (pipelines, LNG terminals, shipping, storage and refining) with exposure to ESG, economic development or impact programming 5+ years working directly with oil and gas companies, operators or infrastructure developers as clients Fluency in English and at least another language, in either French (preferred), Spanish, Arabic, or Portuguese Strong networks in the oil and gas and broader energy infrastructure sector Preference for experience managing teams across geographies and cultures Proven experience in or on emerging market issues and/or contexts Experience leading business development efforts and ability to leverage their own network activating new client portfolios quickly Core Abilities Required Strong ability to manage multiple simultaneous tasks and/or complex projects/assignments as demonstrated by experience to date Excellent written and oral communication skills as demonstrated by speaking engagements and/or written documents produced Financial acumen and the ability to generate and analyze financial reports and forecasts using Excel Sound problem-solving and decision-making skills Demonstrated commitment to encourage diversity, inclusion, and equity in teams and programs Desirable Criteria Masters in Economics, Social Sciences, Business Administration, International Development, Political Science, or related fields Experience engaging multisector stakeholders in oil & gas and related infrastructure communities and regions Proven ability to apply and adapt models and approaches to catalyzing enduring and inclusive economic growth in emerging markets Experience with conceptualizing and writing technical proposals and reports for private sector clients as well as international donors, including both PowerPoint and text documents Experience with conceptualizing and delivering presentations to small and large groups both in-person and virtually Applications will be accepted on a rolling basis. We encourage you to apply early as the position may close once a suitable candidate is found. Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. Should you require any adjustments or accommodations to be made during the recruitment process (due to disability, neurodiversity, or for any other circumstance), please email our team at and we will be in touch to discuss. Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
About Palladium Operating in over 50 countries, Palladium is a global consulting and implementation company working in partnership with governments, businesses, investors, and communities to design and deliver solutions that create lasting positive impact. We address some of the world's most complex challenges across infrastructure, economic growth and natural capital, health, energy, climate and environment, and digital transformation-strengthening systems, institutions, and markets to support inclusive and sustainable development. Our more than 2,100 staff worldwide work as trusted advisors across diverse contexts, combining deep technical expertise, implementation techniques, and innovative technology to deliver locally informed, client-focused solutions that help organizations achieve measurable, sustainable impact. About Palladium Operating in over 50 countries, Palladium is a global consulting and implementation company working in partnership with governments, businesses, investors, and communities to design and deliver solutions that create lasting positive impact. We address some of the world's most complex challenges across infrastructure, economic growth and natural capital, health, energy, climate and environment, and digital transformation-strengthening systems, institutions, and markets to support inclusive and sustainable development. Our more than 2,100 staff worldwide work as trusted advisors across diverse contexts, combining deep technical expertise, implementation techniques, and innovative technology to deliver locally informed, client-focused solutions that help organizations achieve measurable, sustainable impact. This Opportunity The Sustainable Infrastructure team, part of the broader Economic Growth & Natural Capital (EGNC) Portfolio based in our Americas region, partners with mining companies to design and implement positive impact programs-such as workforce skilling, reforestation, and sustainable agriculture that benefit mining communities and regions. The team works across the entire mining life cycle, helping clients achieve ESG targets while building the foundation for community resilience beyond mine closure. The team draws on expertise from the wider EGNC portfolio, which also works with private sector clients as well as philanthropic bodies and diverse donors (IDB, USDA, AFD, WB) to support agricultural value chain development, enhance women's access to finance, and mobilize capital for climate-positive initiatives. Overall, the business seeks to unlock and scale innovative solutions that drive inclusive growth and deliver sustainable value for communities Location and Compensation The position is be based out of Palladium's London office. Applicants must have current/future work authorization in the UK as visa sponsorship cannot be provided. This role is also posted in the US; however, there is only one available position. Reporting Lines This role reports to the Director, Sustainable Infrastructure (UK based) Primary Roles And Responsibilities Project Management Lead multidisciplinary project teams to deliver high-quality, client-focused results across complex assignments Oversee proposal development, budgeting, project planning, implementation, and reporting to ensure timely and effective delivery Identify, engage, and manage partners and subcontractors to strengthen technical quality and delivery capacity Manage partner and subcontractor performance to ensure contractually compliant delivery of agreed inputs, outputs, and outcomes Serve as Project Director, providing quality assurance for deliverables and oversight of budgets, client relationships, and overall project performance Business Development Contribute to the identification, assessment, and pursuit of new business opportunities with a focus on expanding Palladium's engagement with oil and gas companies and operators of associated infrastructure (pipelines, LNG terminals, shipping/logistics, storage and refining) Contribute to the preparation of technical proposals principally targeting private sector and blended finance opportunities with oil and gas clients (focus on ESG strategy, impact program design and implementation, local content, economic diversification and regional development initiatives linked to energy infrastructure) Technical Work Work with the team to develop short-term inputs and/or consultancy assignments on topics such as economic development, local content, workforce development, ESG strategy and inclusive business models in oil and gas and related infrastructure contexts Lead technical input into the design, planning and delivery of ESG and impact initiatives driven by oil and gas operators and infrastructure developers, including pipelines, LNG terminals, shipping/logistics corridors and refining operations that engage private sector, impact funders or development organizations to co-invest in positive impact Contribute to research, analysis and publication of technical reports, case studies, policy/program approaches, and results summaries on themes related to ESG performance in the energy sector, community resilience, regional economic development and transition in oil and gas dependent regions Help to identify, build, and maintain relationships with partners and consultants that can provide technical expertise to Palladium-managed projects Stay current on trends and tendencies in the oil and gas sector and track structural, governance and ESG target changes for key clients across upstream, midstream, downstream and infrastructure segments Work with others in the EGNC Portfolio to promote and build Palladium's technical capability, especially regarding work with mining companies Essential Criteria 7+ years of senior-level experience in a client-facing management role on large, private/public sector projects, especially relating to oil and gas and/or associated infrastructure (pipelines, LNG terminals, shipping, storage and refining) with exposure to ESG, economic development or impact programming 5+ years working directly with oil and gas companies, operators or infrastructure developers as clients Fluency in English and at least another language, in either French (preferred), Spanish, Arabic, or Portuguese Strong networks in the oil and gas and broader energy infrastructure sector Preference for experience managing teams across geographies and cultures Proven experience in or on emerging market issues and/or contexts Experience leading business development efforts and ability to leverage their own network activating new client portfolios quickly Core Abilities Required Strong ability to manage multiple simultaneous tasks and/or complex projects/assignments as demonstrated by experience to date Excellent written and oral communication skills as demonstrated by speaking engagements and/or written documents produced Financial acumen and the ability to generate and analyze financial reports and forecasts using Excel Sound problem-solving and decision-making skills Demonstrated commitment to encourage diversity, inclusion, and equity in teams and programs Desirable Criteria Masters in Economics, Social Sciences, Business Administration, International Development, Political Science, or related fields Experience engaging multisector stakeholders in oil & gas and related infrastructure communities and regions Proven ability to apply and adapt models and approaches to catalyzing enduring and inclusive economic growth in emerging markets Experience with conceptualizing and writing technical proposals and reports for private sector clients as well as international donors, including both PowerPoint and text documents Experience with conceptualizing and delivering presentations to small and large groups both in-person and virtually Applications will be accepted on a rolling basis. We encourage you to apply early as the position may close once a suitable candidate is found. Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status. Should you require any adjustments or accommodations to be made during the recruitment process (due to disability, neurodiversity, or for any other circumstance), please email our team at and we will be in touch to discuss. Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Zachary Daniels Recruitment
Finance Director Multi-site Retail Cheshire 140,000 - 170,000 + car + bonus The Opportunity This is an outstanding opportunity to join a well-established, multi-site retail business. The business has a proud heritage and a strong reputation for serving customers across the UK. Having undergone significant transformation in recent years, it has returned to sustainable profitability and is now entering the next phase of its growth. This is not a traditional Finance Director position. Whilst exceptional financial leadership remains the foundation, the successful individual will become one of the Managing Director's closest business partners, helping shape strategy, improve operational performance and take the business to the next level. This is a high-profile appointment with genuine influence across the organisation and the opportunity to make a lasting impact. The Role As Finance Director, you will have full responsibility for the finance function, ensuring best-in-class financial control, reporting, governance and compliance. Beyond finance, you will work alongside the Managing Director as a trusted adviser and problem solver, taking ownership of key business initiatives and helping drive operational improvements across the wider business. This is a role for someone who enjoys operating beyond the traditional finance remit and thrives in a fast-paced, entrepreneurial environment. Key responsibilities include: Leading and developing the finance function, ensuring best practice across financial reporting, controls, compliance and governance Defining and delivering the financial strategy in line with the wider business objectives Acting as Senior Accounting Officer (HMRC) Taking full ownership of working capital, cashflow, forecasting and financial planning Providing commercial insight and challenge to support business performance and strategic decision-making Acting as a trusted partner to the Managing Director, helping solve complex business challenges across multiple functions Supporting operational improvement initiatives across different areas of the business Presenting financial and operational performance to senior leadership and shareholders Identifying opportunities to improve efficiency, profitability and long-term business performance The Person We are looking for an exceptional Finance Director who combines first-class technical finance capability with strong commercial judgement and the credibility to operate as a genuine business partner. You will: Be a qualified accountant with proven experience as a Finance Director within a multi-site retail or consumer business Have an outstanding grasp of financial control, reporting, governance, cashflow, FP&A and working capital Be commercially aware with the ability to translate financial information into business decisions Be capable of operating well beyond the traditional finance remit, taking ownership of wider business challenges where required Have the confidence and credibility to influence at board level and constructively challenge senior stakeholders Be resilient, decisive and comfortable making difficult decisions in a demanding environment Enjoy working at pace and taking ownership of complex problems Be someone who naturally builds trust and becomes a genuine sparring partner to the Managing Director Why Join A genuine opportunity to shape the future of a recognised multi-site retail business True number one finance role with significant influence across the organisation Direct partnership with the Managing Director and exposure to Group leadership Opportunity to broaden your remit beyond finance and play a key role in the overall direction of the business A highly visible leadership role with real autonomy and accountability Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH36034
Finance Director Multi-site Retail Cheshire 140,000 - 170,000 + car + bonus The Opportunity This is an outstanding opportunity to join a well-established, multi-site retail business. The business has a proud heritage and a strong reputation for serving customers across the UK. Having undergone significant transformation in recent years, it has returned to sustainable profitability and is now entering the next phase of its growth. This is not a traditional Finance Director position. Whilst exceptional financial leadership remains the foundation, the successful individual will become one of the Managing Director's closest business partners, helping shape strategy, improve operational performance and take the business to the next level. This is a high-profile appointment with genuine influence across the organisation and the opportunity to make a lasting impact. The Role As Finance Director, you will have full responsibility for the finance function, ensuring best-in-class financial control, reporting, governance and compliance. Beyond finance, you will work alongside the Managing Director as a trusted adviser and problem solver, taking ownership of key business initiatives and helping drive operational improvements across the wider business. This is a role for someone who enjoys operating beyond the traditional finance remit and thrives in a fast-paced, entrepreneurial environment. Key responsibilities include: Leading and developing the finance function, ensuring best practice across financial reporting, controls, compliance and governance Defining and delivering the financial strategy in line with the wider business objectives Acting as Senior Accounting Officer (HMRC) Taking full ownership of working capital, cashflow, forecasting and financial planning Providing commercial insight and challenge to support business performance and strategic decision-making Acting as a trusted partner to the Managing Director, helping solve complex business challenges across multiple functions Supporting operational improvement initiatives across different areas of the business Presenting financial and operational performance to senior leadership and shareholders Identifying opportunities to improve efficiency, profitability and long-term business performance The Person We are looking for an exceptional Finance Director who combines first-class technical finance capability with strong commercial judgement and the credibility to operate as a genuine business partner. You will: Be a qualified accountant with proven experience as a Finance Director within a multi-site retail or consumer business Have an outstanding grasp of financial control, reporting, governance, cashflow, FP&A and working capital Be commercially aware with the ability to translate financial information into business decisions Be capable of operating well beyond the traditional finance remit, taking ownership of wider business challenges where required Have the confidence and credibility to influence at board level and constructively challenge senior stakeholders Be resilient, decisive and comfortable making difficult decisions in a demanding environment Enjoy working at pace and taking ownership of complex problems Be someone who naturally builds trust and becomes a genuine sparring partner to the Managing Director Why Join A genuine opportunity to shape the future of a recognised multi-site retail business True number one finance role with significant influence across the organisation Direct partnership with the Managing Director and exposure to Group leadership Opportunity to broaden your remit beyond finance and play a key role in the overall direction of the business A highly visible leadership role with real autonomy and accountability Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH36034
Navan
We are seeking an influential and client-focused Head of Premier Travel Advisory and Community to strengthen the experience, engagement, and advocacy of Navan Premier clients. Serving as the connective tissue between clients, Client Success, Product, Operations, and Brand, you will build an exclusive community for senior travel, expense, finance, and procurement leaders. You will create white-glove client experiences, lead our Premier Client Advisory Board, and develop programmes that deepen relationships, increase adoption, and build long-term advocacy. As a trusted travel advisor, you will help some of the world's most sophisticated travel buyers optimize their programmes and navigate topics including NDC, travel and expense transformation, premium service delivery, and global programme design. This is a highly visible, client-facing role that involves spending significant time with clients and representing Navan at industry and community events. We're looking for a client-obsessed travel leader who has managed or led a complex travel and expense programme within a leading professional or financial services organization, especially law firms. This person will bring deep industry expertise, executive presence, and a track record of turning client insight into meaningful client and community outcomes. What You'll Do Build and lead an exclusive Navan Premier community for senior travel, expense, finance, procurement, and operations leaders. Design and host white-glove experiences-including executive dinners, private briefings, peer roundtables, client summits, and destination events-with carefully curated guests, speakers, content, and follow-up. Lead the Navan Premier Client Advisory Board, creating an engaged group of strategic clients who influence product direction, share best practices, and become active advocates for Navan. Develop trusted relationships with Premier clients throughout the post-sale lifecycle, partnering with Client Success and Account Management to strengthen adoption, engagement, retention, and growth. Advise clients on complex global travel and expense programmes, including policy design, VIP service, supplier strategy, NDC, payments, duty of care, reporting, and change management. Serve as the voice of Premier clients internally, translating their feedback and programme needs into actionable recommendations for Product, Operations, Service, and Client Success. Represent Navan Premier at client and industry events, creating thought leadership and peer-learning opportunities that build credibility and strengthen the community. What You'll Drive A distinctive and exclusive Premier community that senior travel and expense leaders actively value and want to participate in. A calendar of white-glove client experiences that deepens relationships and creates meaningful peer-to-peer engagement. Increased product adoption, client satisfaction, retention, and expansion across the Premier client base. A successful Premier Client Advisory Board that influences product development and generates client advocacy, referrals, and executive-level relationships. A scalable client advisory practice that brings client insight into Navan's product, service, and client experience strategies. What We're Looking For 10+ years of experience in corporate travel, travel and expense programme leadership, client advisory, consulting, or a related discipline. Direct experience as a Travel Manager, Global Travel Director, Head of Travel and Expense, or leader of a complex global travel and expense programme. Experience working within a leading professional or financial services organization-such as a global law firm, investment bank, private equity firm, asset manager, or management consultancy-is required. Deep knowledge of complex travel programmes, including premium and VIP service, policy design, supplier strategy, NDC, duty of care, payments, corporate cards, and expense management. Executive presence and the ability to earn the trust of senior travel buyers, finance and procurement leaders, partners, managing directors, and C-suite executives. Experience building senior professional communities, client councils, or executive networks and delivering highly curated, white-glove events. This role may be based in London or New York City. Candidates should be based in, willing to relocate to, or able to travel frequently to one of these locations. The role requires extensive domestic and international travel to meet with clients and attend or host industry and community events Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated. Please refer to ourCandidate Privacy Notice for more information about our processing of personal data, and your rights.
We are seeking an influential and client-focused Head of Premier Travel Advisory and Community to strengthen the experience, engagement, and advocacy of Navan Premier clients. Serving as the connective tissue between clients, Client Success, Product, Operations, and Brand, you will build an exclusive community for senior travel, expense, finance, and procurement leaders. You will create white-glove client experiences, lead our Premier Client Advisory Board, and develop programmes that deepen relationships, increase adoption, and build long-term advocacy. As a trusted travel advisor, you will help some of the world's most sophisticated travel buyers optimize their programmes and navigate topics including NDC, travel and expense transformation, premium service delivery, and global programme design. This is a highly visible, client-facing role that involves spending significant time with clients and representing Navan at industry and community events. We're looking for a client-obsessed travel leader who has managed or led a complex travel and expense programme within a leading professional or financial services organization, especially law firms. This person will bring deep industry expertise, executive presence, and a track record of turning client insight into meaningful client and community outcomes. What You'll Do Build and lead an exclusive Navan Premier community for senior travel, expense, finance, procurement, and operations leaders. Design and host white-glove experiences-including executive dinners, private briefings, peer roundtables, client summits, and destination events-with carefully curated guests, speakers, content, and follow-up. Lead the Navan Premier Client Advisory Board, creating an engaged group of strategic clients who influence product direction, share best practices, and become active advocates for Navan. Develop trusted relationships with Premier clients throughout the post-sale lifecycle, partnering with Client Success and Account Management to strengthen adoption, engagement, retention, and growth. Advise clients on complex global travel and expense programmes, including policy design, VIP service, supplier strategy, NDC, payments, duty of care, reporting, and change management. Serve as the voice of Premier clients internally, translating their feedback and programme needs into actionable recommendations for Product, Operations, Service, and Client Success. Represent Navan Premier at client and industry events, creating thought leadership and peer-learning opportunities that build credibility and strengthen the community. What You'll Drive A distinctive and exclusive Premier community that senior travel and expense leaders actively value and want to participate in. A calendar of white-glove client experiences that deepens relationships and creates meaningful peer-to-peer engagement. Increased product adoption, client satisfaction, retention, and expansion across the Premier client base. A successful Premier Client Advisory Board that influences product development and generates client advocacy, referrals, and executive-level relationships. A scalable client advisory practice that brings client insight into Navan's product, service, and client experience strategies. What We're Looking For 10+ years of experience in corporate travel, travel and expense programme leadership, client advisory, consulting, or a related discipline. Direct experience as a Travel Manager, Global Travel Director, Head of Travel and Expense, or leader of a complex global travel and expense programme. Experience working within a leading professional or financial services organization-such as a global law firm, investment bank, private equity firm, asset manager, or management consultancy-is required. Deep knowledge of complex travel programmes, including premium and VIP service, policy design, supplier strategy, NDC, duty of care, payments, corporate cards, and expense management. Executive presence and the ability to earn the trust of senior travel buyers, finance and procurement leaders, partners, managing directors, and C-suite executives. Experience building senior professional communities, client councils, or executive networks and delivering highly curated, white-glove events. This role may be based in London or New York City. Candidates should be based in, willing to relocate to, or able to travel frequently to one of these locations. The role requires extensive domestic and international travel to meet with clients and attend or host industry and community events Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated. Please refer to ourCandidate Privacy Notice for more information about our processing of personal data, and your rights.
