The CompanyLocation: Northeast or LondonType: Permanent HybridNigel Wright Tech are delighted to be partnering with a large B2C service organisation in their search for a Data Architect. You will be responsible for defining and maintaining the overall data architecture strategy that enables the company's BI and self-serve analytics capabilities. The role will establish the technical vision, standards and frameworks that enable scalable, efficient and secure data solutions across the organisation. The RoleKey responsibilities: Conduct comprehensive assessment of existing architectures across existing data infrastructure Define and maintain the enterprise data architecture vision and roadmap, ensuring alignment with business objectives and the BI product strategy Establish architectural patterns and frameworks (such as Medallion architecture, data vault or dimensional modelling) for consistent implementation across data solutions Define and document standard business entities, metrics and KPIs to ensure consistency across reporting Work with Group BI and Data Director to define strategy and frameworks Facilitate architecture discussions and workshops with technical and non-technical stakeholders The RequirementsThis is an exciting role, whereby you will have strategic input and the opportunity to work on major greenfield projects across the organisations data estate. Key requirements include: Extensive experience in data architecture, with proven track record of designing and implementing enterprise-scale data solutions Deep expertise in data modelling techniques with strong SQL proficiency Good knowledge of cloud data platforms (AWS preferred: Redshift, Athena, S3, Glue, knowledge of Azure or GCP beneficial) and modern data engineering patterns including ETL/ELT Experience with data governance frameworks, data quality tools and ensuring compliance with security and regulatory requirements Strong business acumen with ability to translate business requirements into technical architecture and understand how data enables business outcomes
Mar 25, 2026
Full time
The CompanyLocation: Northeast or LondonType: Permanent HybridNigel Wright Tech are delighted to be partnering with a large B2C service organisation in their search for a Data Architect. You will be responsible for defining and maintaining the overall data architecture strategy that enables the company's BI and self-serve analytics capabilities. The role will establish the technical vision, standards and frameworks that enable scalable, efficient and secure data solutions across the organisation. The RoleKey responsibilities: Conduct comprehensive assessment of existing architectures across existing data infrastructure Define and maintain the enterprise data architecture vision and roadmap, ensuring alignment with business objectives and the BI product strategy Establish architectural patterns and frameworks (such as Medallion architecture, data vault or dimensional modelling) for consistent implementation across data solutions Define and document standard business entities, metrics and KPIs to ensure consistency across reporting Work with Group BI and Data Director to define strategy and frameworks Facilitate architecture discussions and workshops with technical and non-technical stakeholders The RequirementsThis is an exciting role, whereby you will have strategic input and the opportunity to work on major greenfield projects across the organisations data estate. Key requirements include: Extensive experience in data architecture, with proven track record of designing and implementing enterprise-scale data solutions Deep expertise in data modelling techniques with strong SQL proficiency Good knowledge of cloud data platforms (AWS preferred: Redshift, Athena, S3, Glue, knowledge of Azure or GCP beneficial) and modern data engineering patterns including ETL/ELT Experience with data governance frameworks, data quality tools and ensuring compliance with security and regulatory requirements Strong business acumen with ability to translate business requirements into technical architecture and understand how data enables business outcomes
Position Summary We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Role Mission Claranet's strategy is to grow our customer base in key strategic verticals and to ensure consistently excellent experiences across all customers. As Cyber Security Development Director, you will play a critical role in driving both of these objectives through the execution of growth opportunities with new logo customers aligned to target industries and nurturing of these emerging relationships. Duties and Responsibilities Essential Roles & Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market Teams To Collaborate With Technology Practice - On seller education of the portfolio Customer Success & Growth - Transitioning new logo customer into managed accounts where and when appropriate Sales Operations & Support - On marketing and sales enablement activities Customer Experience & Managed Service - On service design transitions Procurement Legal & Compliance - On master service agreements and statements of work Finance - On sales governance and customer billing requirements Business Intelligence & Planning - On Salesforce order processing and customer cancellations Position Specifications Behavioural Competencies - Organisational & Behavioural Fit Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Critical Competencies - Technical Fit Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Desirable Experience selling within or alongside managed service providers (MSPs), cybersecurity consultancies, or specialist testing firms Familiarity with security standards and testing frameworks such as NIST, ISO 27001, and CREST-aligned testing services Experience structuring large multi-year security programmes
Mar 25, 2026
Full time
Position Summary We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Role Mission Claranet's strategy is to grow our customer base in key strategic verticals and to ensure consistently excellent experiences across all customers. As Cyber Security Development Director, you will play a critical role in driving both of these objectives through the execution of growth opportunities with new logo customers aligned to target industries and nurturing of these emerging relationships. Duties and Responsibilities Essential Roles & Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market Teams To Collaborate With Technology Practice - On seller education of the portfolio Customer Success & Growth - Transitioning new logo customer into managed accounts where and when appropriate Sales Operations & Support - On marketing and sales enablement activities Customer Experience & Managed Service - On service design transitions Procurement Legal & Compliance - On master service agreements and statements of work Finance - On sales governance and customer billing requirements Business Intelligence & Planning - On Salesforce order processing and customer cancellations Position Specifications Behavioural Competencies - Organisational & Behavioural Fit Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Critical Competencies - Technical Fit Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Desirable Experience selling within or alongside managed service providers (MSPs), cybersecurity consultancies, or specialist testing firms Familiarity with security standards and testing frameworks such as NIST, ISO 27001, and CREST-aligned testing services Experience structuring large multi-year security programmes
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet's full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet's enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK's full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Mar 25, 2026
Full time
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet's full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet's enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK's full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/7, 365 days a year. They are a Managed Service Provider (MSP) specialising in IT infrastructure, cybersecurity, support, and consultancy, providing enterprise-level solutions to mid-market and growing businesses. Due to on-going success and growth they are in the market for a IT Account Manager. As IT Account Manager you will be reporting to the Accounts Director and will work alongside a team of three seasoned Account Managers to act as the voice of clients within the business. You will champion their needs, cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after probation (3 days office, 2 days at home). MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd
Mar 25, 2026
Full time
IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/7, 365 days a year. They are a Managed Service Provider (MSP) specialising in IT infrastructure, cybersecurity, support, and consultancy, providing enterprise-level solutions to mid-market and growing businesses. Due to on-going success and growth they are in the market for a IT Account Manager. As IT Account Manager you will be reporting to the Accounts Director and will work alongside a team of three seasoned Account Managers to act as the voice of clients within the business. You will champion their needs, cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after probation (3 days office, 2 days at home). MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity. Regards MillsHill Recruitment Ltd
Role Summary As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference. You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce. Working at the highest levels, you will engage AI, Technology and Business leaders in the world's most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives. This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients What you'll do Multi-Agent Architecture Patterns : Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases. Memory System Design : Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers. Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS). Cross-Cloud & Vendor Integration : Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits. GenAIOps & Observability : Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost. Safety, Security & Governance : Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows. Enterprise Integration & Scalability : Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance. Technical Leadership & Client Advisory : Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership. Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry. Core Qualifications (The Bar) • Enterprise Experience : 8-10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture. • Cloud Expertise : Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other. • GenAI & LLM Depth : Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock). • RAG & Orchestration : Proven experience designing complex RAG pipelines. • Model Fine-tuning : Experience with instruction tuning or fine-tuning strategies for LLMs. • Leadership & Advisory Skills : Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance. Preferred Qualifications (The Differentiators) Multi-Agent Systems : Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents). Multi-Cloud Experience : hands-on architectural expertise across all three major clouds (Azure, AWS, GCP). GenAI Ops & Governance : Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing Framework Expertise : Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel). Thought Leadership & Open Source : Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects. Certifications : Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).
Mar 25, 2026
Full time
Role Summary As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference. You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce. Working at the highest levels, you will engage AI, Technology and Business leaders in the world's most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives. This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients What you'll do Multi-Agent Architecture Patterns : Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases. Memory System Design : Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers. Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS). Cross-Cloud & Vendor Integration : Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits. GenAIOps & Observability : Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost. Safety, Security & Governance : Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows. Enterprise Integration & Scalability : Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance. Technical Leadership & Client Advisory : Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership. Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry. Core Qualifications (The Bar) • Enterprise Experience : 8-10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture. • Cloud Expertise : Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other. • GenAI & LLM Depth : Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock). • RAG & Orchestration : Proven experience designing complex RAG pipelines. • Model Fine-tuning : Experience with instruction tuning or fine-tuning strategies for LLMs. • Leadership & Advisory Skills : Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance. Preferred Qualifications (The Differentiators) Multi-Agent Systems : Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents). Multi-Cloud Experience : hands-on architectural expertise across all three major clouds (Azure, AWS, GCP). GenAI Ops & Governance : Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing Framework Expertise : Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel). Thought Leadership & Open Source : Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects. Certifications : Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).
Messaging Engineer 12 Month Fixed Term Contract London (Hybrid - 2 days WFH) 35 hours per week Shift pattern 7:30am - 6:00pm A leading international law firm is seeking an experienced Messaging Engineer to join its London-based IT team on a 12-month FTC. This is an excellent opportunity for a technically strong messaging specialist to work within a global, high-performing professional services environment supporting enterprise-scale messaging platforms. The Role The Messaging Engineer will be responsible for designing, building and supporting the firm's global messaging services, including: Email (Exchange 2019/SE & Exchange Online) Email archiving Instant messaging Remote email access Microsoft Teams You will act as a key escalation point for messaging-related issues, contribute to new service delivery projects, and ensure messaging services operate efficiently and securely across the firm. Key Responsibilities Evaluating new messaging technologies to improve service levels and reduce costs Supporting delivery of new messaging services and enhancements Resolving messaging incidents in line with SLAs Acting as a technical escalation contact for Service Desk and IT teams Performing preventative maintenance Maintaining documentation and inventory records Ensuring compliance with IT policies and licensing agreements Preparing high-quality technical documentation Communicating planned maintenance to stakeholders About You You will have strong hands-on experience in enterprise messaging environments, ideally within professional services. Essential experience: Windows Server & Active Directory Microsoft Exchange 2019/SE (3+ years) Exchange Online Intune Microsoft Teams Email systems security principles and best practice Desirable experience: Enterprise Vault or similar archiving tools MobileIron or mobility solutions Exchange Online Protection PowerShell scripting for automation Microsoft certifications You will be: Highly analytical and solutions-focused Comfortable working under pressure and meeting strict deadlines Able to explain complex technical concepts to non-technical stakeholders Client-focused with strong communication skills Detail-oriented and thorough Working Pattern 35 hours per week Shift pattern covering 7:30am - 6:00pm Hybrid working (currently 2 days from home, subject to business need)
Mar 25, 2026
Full time
Messaging Engineer 12 Month Fixed Term Contract London (Hybrid - 2 days WFH) 35 hours per week Shift pattern 7:30am - 6:00pm A leading international law firm is seeking an experienced Messaging Engineer to join its London-based IT team on a 12-month FTC. This is an excellent opportunity for a technically strong messaging specialist to work within a global, high-performing professional services environment supporting enterprise-scale messaging platforms. The Role The Messaging Engineer will be responsible for designing, building and supporting the firm's global messaging services, including: Email (Exchange 2019/SE & Exchange Online) Email archiving Instant messaging Remote email access Microsoft Teams You will act as a key escalation point for messaging-related issues, contribute to new service delivery projects, and ensure messaging services operate efficiently and securely across the firm. Key Responsibilities Evaluating new messaging technologies to improve service levels and reduce costs Supporting delivery of new messaging services and enhancements Resolving messaging incidents in line with SLAs Acting as a technical escalation contact for Service Desk and IT teams Performing preventative maintenance Maintaining documentation and inventory records Ensuring compliance with IT policies and licensing agreements Preparing high-quality technical documentation Communicating planned maintenance to stakeholders About You You will have strong hands-on experience in enterprise messaging environments, ideally within professional services. Essential experience: Windows Server & Active Directory Microsoft Exchange 2019/SE (3+ years) Exchange Online Intune Microsoft Teams Email systems security principles and best practice Desirable experience: Enterprise Vault or similar archiving tools MobileIron or mobility solutions Exchange Online Protection PowerShell scripting for automation Microsoft certifications You will be: Highly analytical and solutions-focused Comfortable working under pressure and meeting strict deadlines Able to explain complex technical concepts to non-technical stakeholders Client-focused with strong communication skills Detail-oriented and thorough Working Pattern 35 hours per week Shift pattern covering 7:30am - 6:00pm Hybrid working (currently 2 days from home, subject to business need)
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Reporting into the IT Transformation Management Office (TMO) and aligned to Global Commercial Technology & Success, the IT Transformation Program Director will lead program management for highly complex, enterprise-wide commercial technology initiatives that drive partner effectiveness, client relationship strength, and business growth. This is a high-visibility transformation leadership role with an initial mandate to lead the transformation of Relationship Excellence (REx)-BCG's global, experience-led and AI-enabled CRM platform for all Partners, supporting Business Development and commercial consulting success. Over time, the role will expand to include additional large-scale commercial technology and AI-enabled initiatives across the Global Commercial Technology & Success portfolio. The successful candidate will combine deep CRM and commercial enablement expertise with broader transformation leadership capabilities across digital platforms, AI-driven solutions, data-enabled products, and global adoption programs. WHAT YOU'LL DO BCG continues to invest significantly in technology, data, and AI to strengthen client relationships, enhance commercial outcomes, and drive growth. As IT Transformation Program Director for Global Commercial Technology & Success, you will ensure that complex technology initiatives deliver measurable business impact-not just functionality. You will: Lead enterprise-scale commercial technology transformations from vision through execution and value realization Anchor initiatives in clear guiding principles, business outcomes, and measurable commercial impact Establish transformation roadmaps that balance near-term delivery with long-term platform scalability Bring together experience-led design, AI-first innovation, and disciplined program execution Proactively and assertively drive progress in complex, multi-stakeholder environments Test hypotheses early and iterate based on evidence, feedback, and adoption data Ensure alignment across senior business and technology leadership You will operate at the intersection of technology, data, AI, and commercial strategy-connecting platform modernization to real improvements in relationship quality, pipeline health, and revenue growth. KEY RESPONSIBILITIES Program & Transformation Leadership Operate within the IT Transformation Management Office (TMO), leveraging transformation best practices and governance Lead with a clear, outcome-oriented narrative anchored in guiding principles and strategic intent Establish and run the program, proactively and assertively managing milestones, dependencies, risks, and resourcing Lead cross-functional teams spanning product, engineering, data, UX, and business stakeholders Test assumptions and hypotheses early, iterating plans and approaches based on evidence and learning Define initiative-level outcomes, success metrics, and value realization mechanisms Ensure transparency through clear executive communications, reporting, and decision forums Relationship Excellence / CRM Transformation - Initial Flagship Initiative Lead the end-to-end IT transformation of Relationship Excellence (REx), BCG's global CRM platform Define the future-state vision, experience principles, and transformation roadmap Lead visioning and planning activities for MVP delivery and global solutions Ensure the platform is experience-led, intuitive, and embedded into Partner and Business Development workflows Drive AI-first capabilities, including relationship intelligence, automated insights, and next-best-action recommendations Commercial Impact & Adoption Partner closely with Global Commercial Technology & Success leadership, Business Development leaders, and Partners Ensure solutions translate into measurable improvements in relationship quality, commercial productivity, and revenue outcomes Lead change management, adoption, and enablement strategies Drive sustained behavior change and long-term value realization YOU'RE GOOD AT Leading large-scale CRM, commercial enablement, or customer/relationship platform transformations Managing complex, multi-year IT programs with senior executive stakeholders Operating effectively in ambiguous environments and proactively driving clarity and momentum Translating Business Development and Partner needs into scalable, enterprise-grade technology solutions Delivering experience-led, AI-enabled platforms Connecting platform modernization to measurable commercial outcomes Testing hypotheses early and iterating based on adoption data and user feedback Influencing across IT and business teams without direct authority Communicating effectively across audiences-from engineers to executive leadership What You'll Bring Proven experience as a Program Director, Transformation Director, or equivalent senior leader within IT, digital, or technology organizations Strong track record leading large-scale CRM, commercial technology, or enterprise platform transformations Deep expertise in CRM platforms, relationship management systems, or commercial enablement technologies Broader experience across digital platforms, AI-enabled solutions, or enterprise data-driven products Strong understanding of Business Development, partner workflows, and professional services commercial models Demonstrated experience delivering AI-enabled or data-driven transformation initiatives Solid background in application development and modern engineering practices Expertise in Agile and hybrid delivery methodologies Strong executive presence with exceptional written and verbal communication skills Ability to challenge legacy approaches and drive innovation at scale Bachelor's degree in Business, Management, Technology, or related field-or equivalent experience leading complex, business-critical technology transformations PMP / PRINCE II certification a plus Familiarity with GenAI platforms, cloud ecosystems, and modern delivery tooling strongly preferred Who You'll Work With You will work closely with the IT Transformation Management Office, Global Commercial Technology & Success leadership, Business Development stakeholders, Partners, and global product, engineering, data, AI, and UX teams. This role sits at the intersection of commercial strategy and enterprise technology-playing a critical role in how BCG strengthens relationships, modernizes commercial capabilities, and accelerates global business growth. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 25, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Reporting into the IT Transformation Management Office (TMO) and aligned to Global Commercial Technology & Success, the IT Transformation Program Director will lead program management for highly complex, enterprise-wide commercial technology initiatives that drive partner effectiveness, client relationship strength, and business growth. This is a high-visibility transformation leadership role with an initial mandate to lead the transformation of Relationship Excellence (REx)-BCG's global, experience-led and AI-enabled CRM platform for all Partners, supporting Business Development and commercial consulting success. Over time, the role will expand to include additional large-scale commercial technology and AI-enabled initiatives across the Global Commercial Technology & Success portfolio. The successful candidate will combine deep CRM and commercial enablement expertise with broader transformation leadership capabilities across digital platforms, AI-driven solutions, data-enabled products, and global adoption programs. WHAT YOU'LL DO BCG continues to invest significantly in technology, data, and AI to strengthen client relationships, enhance commercial outcomes, and drive growth. As IT Transformation Program Director for Global Commercial Technology & Success, you will ensure that complex technology initiatives deliver measurable business impact-not just functionality. You will: Lead enterprise-scale commercial technology transformations from vision through execution and value realization Anchor initiatives in clear guiding principles, business outcomes, and measurable commercial impact Establish transformation roadmaps that balance near-term delivery with long-term platform scalability Bring together experience-led design, AI-first innovation, and disciplined program execution Proactively and assertively drive progress in complex, multi-stakeholder environments Test hypotheses early and iterate based on evidence, feedback, and adoption data Ensure alignment across senior business and technology leadership You will operate at the intersection of technology, data, AI, and commercial strategy-connecting platform modernization to real improvements in relationship quality, pipeline health, and revenue growth. KEY RESPONSIBILITIES Program & Transformation Leadership Operate within the IT Transformation Management Office (TMO), leveraging transformation best practices and governance Lead with a clear, outcome-oriented narrative anchored in guiding principles and strategic intent Establish and run the program, proactively and assertively managing milestones, dependencies, risks, and resourcing Lead cross-functional teams spanning product, engineering, data, UX, and business stakeholders Test assumptions and hypotheses early, iterating plans and approaches based on evidence and learning Define initiative-level outcomes, success metrics, and value realization mechanisms Ensure transparency through clear executive communications, reporting, and decision forums Relationship Excellence / CRM Transformation - Initial Flagship Initiative Lead the end-to-end IT transformation of Relationship Excellence (REx), BCG's global CRM platform Define the future-state vision, experience principles, and transformation roadmap Lead visioning and planning activities for MVP delivery and global solutions Ensure the platform is experience-led, intuitive, and embedded into Partner and Business Development workflows Drive AI-first capabilities, including relationship intelligence, automated insights, and next-best-action recommendations Commercial Impact & Adoption Partner closely with Global Commercial Technology & Success leadership, Business Development leaders, and Partners Ensure solutions translate into measurable improvements in relationship quality, commercial productivity, and revenue outcomes Lead change management, adoption, and enablement strategies Drive sustained behavior change and long-term value realization YOU'RE GOOD AT Leading large-scale CRM, commercial enablement, or customer/relationship platform transformations Managing complex, multi-year IT programs with senior executive stakeholders Operating effectively in ambiguous environments and proactively driving clarity and momentum Translating Business Development and Partner needs into scalable, enterprise-grade technology solutions Delivering experience-led, AI-enabled platforms Connecting platform modernization to measurable commercial outcomes Testing hypotheses early and iterating based on adoption data and user feedback Influencing across IT and business teams without direct authority Communicating effectively across audiences-from engineers to executive leadership What You'll Bring Proven experience as a Program Director, Transformation Director, or equivalent senior leader within IT, digital, or technology organizations Strong track record leading large-scale CRM, commercial technology, or enterprise platform transformations Deep expertise in CRM platforms, relationship management systems, or commercial enablement technologies Broader experience across digital platforms, AI-enabled solutions, or enterprise data-driven products Strong understanding of Business Development, partner workflows, and professional services commercial models Demonstrated experience delivering AI-enabled or data-driven transformation initiatives Solid background in application development and modern engineering practices Expertise in Agile and hybrid delivery methodologies Strong executive presence with exceptional written and verbal communication skills Ability to challenge legacy approaches and drive innovation at scale Bachelor's degree in Business, Management, Technology, or related field-or equivalent experience leading complex, business-critical technology transformations PMP / PRINCE II certification a plus Familiarity with GenAI platforms, cloud ecosystems, and modern delivery tooling strongly preferred Who You'll Work With You will work closely with the IT Transformation Management Office, Global Commercial Technology & Success leadership, Business Development stakeholders, Partners, and global product, engineering, data, AI, and UX teams. This role sits at the intersection of commercial strategy and enterprise technology-playing a critical role in how BCG strengthens relationships, modernizes commercial capabilities, and accelerates global business growth. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Our client are seeking an experienced and strategic Deputy Financial Crime Director to support the leadership and development of the bank's Financial Crime function. This senior role will play a key part in shaping and executing the bank's financial crime strategy, covering fraud prevention, anti-money laundering, transaction monitoring, and client risk management. Working closely with the Financial Crime Director and senior leadership team, the successful candidate will help lead the design and delivery of the bank's Financial Crime Framework, ensuring it remains robust, scalable, and aligned with regulatory expectations. Location: Remote Salary: £100,000 base salary + benefits Work Pattern: Shift Options Start: April 2026 Contract: Permanent Responsibilities Support the Financial Crime Director in the strategic leadership and ongoing development of the bank's Financial Crime function. Provide senior oversight across fraud prevention, AML controls, transaction monitoring, and client due diligence activities. Lead and support the bank's fraud strategy, ensuring effective prevention, detection, and investigation capabilities across payment products and client segments. Oversee fraud monitoring and investigation frameworks, ensuring robust controls are in place to detect and respond to emerging fraud threats. Act as a senior escalation point for complex financial crime and fraud matters, ensuring timely resolution and alignment with regulatory expectations. Work closely with Risk, Compliance, and Legal teams to ensure financial crime controls align with the bank's overall risk management framework. Support engagement with regulators, payment schemes, and industry bodies, including Pay.UK where required. Lead cross-functional initiatives to strengthen financial crime controls across the bank's technology platforms, products, and operational processes. Identify emerging financial crime risks, including fraud typologies affecting UK payment systems, and ensure appropriate mitigation strategies are implemented. Oversee financial crime MI and reporting, ensuring accurate and meaningful insights are provided to senior leadership, Board, and ExCo. Drive continuous improvement across financial crime operations through process optimisation, technology enhancements, and data-driven insights. Support the development of a strong financial crime culture across the organisation through training, guidance, and awareness initiatives. Provide leadership, mentorship, and strategic direction to financial crime teams across fraud, monitoring, and investigations. Essential Skills & Experience Required Extensive experience in financial crime leadership roles within a UK regulated bank, fintech, or payments institution. Strong background in fraud prevention, fraud investigations, and payment fraud risk management, particularly within UK payment environments. Deep understanding of financial crime frameworks including AML, fraud risk management, and transaction monitoring within a Three Lines of Defence model. Experience designing, implementing, or enhancing enterprise-wide financial crime and fraud control frameworks. Demonstrated experience leading fraud initiatives across retail or corporate payment products. Experience working with payment schemes and industry bodies such as Pay.UK. Experience engaging with regulators such as the Financial Conduct Authority. Strong knowledge of fraud typologies, investigation techniques, and emerging financial crime risks affecting digital banking and payment systems. Experience with fraud and financial crime technology solutions, such as LexisNexis Risk Solutions and platforms such as ThreatMetrix. Strong leadership and stakeholder management skills with experience working across senior business, risk, and technology teams. Proven ability to interpret financial crime data, develop management information, and deliver insight-driven reporting to executive leadership. Strategic mindset with the ability to balance regulatory obligations, fraud risk mitigation, and customer experience.
Mar 24, 2026
Full time
Our client are seeking an experienced and strategic Deputy Financial Crime Director to support the leadership and development of the bank's Financial Crime function. This senior role will play a key part in shaping and executing the bank's financial crime strategy, covering fraud prevention, anti-money laundering, transaction monitoring, and client risk management. Working closely with the Financial Crime Director and senior leadership team, the successful candidate will help lead the design and delivery of the bank's Financial Crime Framework, ensuring it remains robust, scalable, and aligned with regulatory expectations. Location: Remote Salary: £100,000 base salary + benefits Work Pattern: Shift Options Start: April 2026 Contract: Permanent Responsibilities Support the Financial Crime Director in the strategic leadership and ongoing development of the bank's Financial Crime function. Provide senior oversight across fraud prevention, AML controls, transaction monitoring, and client due diligence activities. Lead and support the bank's fraud strategy, ensuring effective prevention, detection, and investigation capabilities across payment products and client segments. Oversee fraud monitoring and investigation frameworks, ensuring robust controls are in place to detect and respond to emerging fraud threats. Act as a senior escalation point for complex financial crime and fraud matters, ensuring timely resolution and alignment with regulatory expectations. Work closely with Risk, Compliance, and Legal teams to ensure financial crime controls align with the bank's overall risk management framework. Support engagement with regulators, payment schemes, and industry bodies, including Pay.UK where required. Lead cross-functional initiatives to strengthen financial crime controls across the bank's technology platforms, products, and operational processes. Identify emerging financial crime risks, including fraud typologies affecting UK payment systems, and ensure appropriate mitigation strategies are implemented. Oversee financial crime MI and reporting, ensuring accurate and meaningful insights are provided to senior leadership, Board, and ExCo. Drive continuous improvement across financial crime operations through process optimisation, technology enhancements, and data-driven insights. Support the development of a strong financial crime culture across the organisation through training, guidance, and awareness initiatives. Provide leadership, mentorship, and strategic direction to financial crime teams across fraud, monitoring, and investigations. Essential Skills & Experience Required Extensive experience in financial crime leadership roles within a UK regulated bank, fintech, or payments institution. Strong background in fraud prevention, fraud investigations, and payment fraud risk management, particularly within UK payment environments. Deep understanding of financial crime frameworks including AML, fraud risk management, and transaction monitoring within a Three Lines of Defence model. Experience designing, implementing, or enhancing enterprise-wide financial crime and fraud control frameworks. Demonstrated experience leading fraud initiatives across retail or corporate payment products. Experience working with payment schemes and industry bodies such as Pay.UK. Experience engaging with regulators such as the Financial Conduct Authority. Strong knowledge of fraud typologies, investigation techniques, and emerging financial crime risks affecting digital banking and payment systems. Experience with fraud and financial crime technology solutions, such as LexisNexis Risk Solutions and platforms such as ThreatMetrix. Strong leadership and stakeholder management skills with experience working across senior business, risk, and technology teams. Proven ability to interpret financial crime data, develop management information, and deliver insight-driven reporting to executive leadership. Strategic mindset with the ability to balance regulatory obligations, fraud risk mitigation, and customer experience.
Programme Director on a major CLM transforming and Fenergo implementation. Strong knowledge of CLM and KYC. Ideally implanting Fenergo. About Our Client This opportunity is with a large organisation in the financial services sector, providing comprehensive solutions and services to support its clients. The company is recognised for its expertise in banking and financial services and operates with a strong focus on innovation and excellence. Job Description Client Lifecycle Management CLM/KYC Programme Director Position Description Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Develop and implement strategies for client lifecycle management and KYC processes. Collaborate with cross-functional teams to ensure successful execution of programme deliverables. Monitor project progress and address any risks or issues effectively. Provide guidance and leadership to project teams. Ensure compliance with regulatory requirements and internal policies in the banking sector. Communicate programme updates and outcomes to stakeholders in a clear and concise manner. Drive continuous improvement initiatives to enhance programme efficiency and effectiveness. The Successful Applicant A successful Client Lifecycle Management CLM/KYC Programme Director should have: Proven experience in delivering complex programmes within banking. Strong knowledge of client lifecycle management and KYC processes. Excellent leadership and stakeholder management skills. Comprehensive understanding of regulatory requirements in the financial services sector. Ability to manage multiple priorities and deliver results under pressure. Exceptional communication and problem-solving abilities. Experience working in a fast-paced environment, particularly within London.Strong experience leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout. Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators. Strong background in financial management, vendor oversight, risk management, and benefits realisation. Excellent leadership, influencing, and stakeholder management skills across business and technology teams. Formal project /change qualifications (e.g. PMP, Prince2, APM) are highly desirable. Educated to degree level or equivalent experience. What's on Offer Competitive daily rate paid through an umbrella company. Be part of a large organisation with a strong reputation in the market. If you are ready to take on a rewarding challenge as a Client Lifecycle Management (CLM)/KYC Programme Director in London, we encourage you to apply today
Mar 24, 2026
Full time
Programme Director on a major CLM transforming and Fenergo implementation. Strong knowledge of CLM and KYC. Ideally implanting Fenergo. About Our Client This opportunity is with a large organisation in the financial services sector, providing comprehensive solutions and services to support its clients. The company is recognised for its expertise in banking and financial services and operates with a strong focus on innovation and excellence. Job Description Client Lifecycle Management CLM/KYC Programme Director Position Description Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Develop and implement strategies for client lifecycle management and KYC processes. Collaborate with cross-functional teams to ensure successful execution of programme deliverables. Monitor project progress and address any risks or issues effectively. Provide guidance and leadership to project teams. Ensure compliance with regulatory requirements and internal policies in the banking sector. Communicate programme updates and outcomes to stakeholders in a clear and concise manner. Drive continuous improvement initiatives to enhance programme efficiency and effectiveness. The Successful Applicant A successful Client Lifecycle Management CLM/KYC Programme Director should have: Proven experience in delivering complex programmes within banking. Strong knowledge of client lifecycle management and KYC processes. Excellent leadership and stakeholder management skills. Comprehensive understanding of regulatory requirements in the financial services sector. Ability to manage multiple priorities and deliver results under pressure. Exceptional communication and problem-solving abilities. Experience working in a fast-paced environment, particularly within London.Strong experience leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout. Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators. Strong background in financial management, vendor oversight, risk management, and benefits realisation. Excellent leadership, influencing, and stakeholder management skills across business and technology teams. Formal project /change qualifications (e.g. PMP, Prince2, APM) are highly desirable. Educated to degree level or equivalent experience. What's on Offer Competitive daily rate paid through an umbrella company. Be part of a large organisation with a strong reputation in the market. If you are ready to take on a rewarding challenge as a Client Lifecycle Management (CLM)/KYC Programme Director in London, we encourage you to apply today
We are seeking an experienced Director - Human Resources with a strong background in Mergers & Acquisitions, TUPE transfers, organizational transitions, and cross-border HR compliance across the UK and European markets . This role will play a critical leadership position in HR strategy, workforce integration, organizational restructuring, and policy governance , ensuring that all people-related aspects of business expansion, acquisitions, divestitures, and operational transitions are delivered smoothly and in full compliance with local employment regulations. The successful candidate will partner closely with executive leadership, legal teams, finance, and operational stakeholders to lead complex workforce programs across multiple jurisdictions. Key Responsibilities Mergers & Acquisitions (HR Due Diligence) Lead HR due diligence during mergers, acquisitions, and strategic partnerships. Assess workforce risks including contracts, compensation structures, benefits liabilities, and employment disputes . Support integration planning including organization design, workforce harmonization, and talent retention strategies . TUPE & Workforce Transfers Lead TUPE consultations and workforce transfers in compliance with UK regulations. Manage employee consultations, union engagement, and communication strategies during transfers. Ensure proper documentation, legal compliance, and smooth workforce integration. Transitions & Organizational Change Design and implement workforce transition programs including restructuring, outsourcing, and insourcing. Lead change management frameworks during operational transitions. Ensure business continuity while protecting employee engagement. Exit Management & Workforce Restructuring Oversee redundancy programs, exits, and restructuring initiatives . Ensure processes comply with UK and European labour laws , collective consultation requirements, and legal frameworks. Manage risk mitigation around employment disputes and litigation. HR Policy & Governance Develop and maintain HR policies aligned with UK and EU employment regulations . Ensure compliance with: Employment law Data protection (GDPR) Equality and diversity legislation Workforce consultation regulations Compliance & Risk Management Ensure HR operations comply with UK and European labour legislation . Work closely with legal advisors on cross-border workforce governance . Implement audit and compliance frameworks for HR processes. Leadership & Stakeholder Management Partner with executive leadership and board stakeholders to align HR strategy with business goals. Lead HR teams supporting multi-country operations . Support business expansion initiatives including new market entry and workforce setup . Required Experience 10-15 years of HR leadership experience in international organizations. Strong experience managing HR aspects of mergers, acquisitions, and divestitures . Proven expertise in TUPE transfers and workforce consultation processes . Experience managing cross-border HR operations across the UK and Europe . Track record in organizational restructuring, workforce integration, and transition management . Strong understanding of UK employment law and European labour frameworks . Preferred Background Experience in technology, consulting, enterprise funded startups or multinational services organizations . Experience working with private equity, growth companies, or international expansion projects . Exposure to global workforce models including remote and multi-country teams . Education & Qualifications Degree in Human Resources, Business Administration, or Law CIPD Level 7 or equivalent HR qualification preferred Additional certifications in employment law, organizational change, or HR transformation advantageous Key Competencies Strategic HR leadership M&A workforce integration TUPE and employment law expertise Cross-border HR compliance Change management Stakeholder engagement Risk management and governance
Mar 24, 2026
Full time
We are seeking an experienced Director - Human Resources with a strong background in Mergers & Acquisitions, TUPE transfers, organizational transitions, and cross-border HR compliance across the UK and European markets . This role will play a critical leadership position in HR strategy, workforce integration, organizational restructuring, and policy governance , ensuring that all people-related aspects of business expansion, acquisitions, divestitures, and operational transitions are delivered smoothly and in full compliance with local employment regulations. The successful candidate will partner closely with executive leadership, legal teams, finance, and operational stakeholders to lead complex workforce programs across multiple jurisdictions. Key Responsibilities Mergers & Acquisitions (HR Due Diligence) Lead HR due diligence during mergers, acquisitions, and strategic partnerships. Assess workforce risks including contracts, compensation structures, benefits liabilities, and employment disputes . Support integration planning including organization design, workforce harmonization, and talent retention strategies . TUPE & Workforce Transfers Lead TUPE consultations and workforce transfers in compliance with UK regulations. Manage employee consultations, union engagement, and communication strategies during transfers. Ensure proper documentation, legal compliance, and smooth workforce integration. Transitions & Organizational Change Design and implement workforce transition programs including restructuring, outsourcing, and insourcing. Lead change management frameworks during operational transitions. Ensure business continuity while protecting employee engagement. Exit Management & Workforce Restructuring Oversee redundancy programs, exits, and restructuring initiatives . Ensure processes comply with UK and European labour laws , collective consultation requirements, and legal frameworks. Manage risk mitigation around employment disputes and litigation. HR Policy & Governance Develop and maintain HR policies aligned with UK and EU employment regulations . Ensure compliance with: Employment law Data protection (GDPR) Equality and diversity legislation Workforce consultation regulations Compliance & Risk Management Ensure HR operations comply with UK and European labour legislation . Work closely with legal advisors on cross-border workforce governance . Implement audit and compliance frameworks for HR processes. Leadership & Stakeholder Management Partner with executive leadership and board stakeholders to align HR strategy with business goals. Lead HR teams supporting multi-country operations . Support business expansion initiatives including new market entry and workforce setup . Required Experience 10-15 years of HR leadership experience in international organizations. Strong experience managing HR aspects of mergers, acquisitions, and divestitures . Proven expertise in TUPE transfers and workforce consultation processes . Experience managing cross-border HR operations across the UK and Europe . Track record in organizational restructuring, workforce integration, and transition management . Strong understanding of UK employment law and European labour frameworks . Preferred Background Experience in technology, consulting, enterprise funded startups or multinational services organizations . Experience working with private equity, growth companies, or international expansion projects . Exposure to global workforce models including remote and multi-country teams . Education & Qualifications Degree in Human Resources, Business Administration, or Law CIPD Level 7 or equivalent HR qualification preferred Additional certifications in employment law, organizational change, or HR transformation advantageous Key Competencies Strategic HR leadership M&A workforce integration TUPE and employment law expertise Cross-border HR compliance Change management Stakeholder engagement Risk management and governance
Executive Director, Strategic Business Development Updated: February 24, 2026 Location: London, LND, United Kingdom Job ID: Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life . Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset Analyze industry activity and develops an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required. Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline. Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures. Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing /deal structure, etc. Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams. Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication. Maintain up-to-date and accurate records within the database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications. Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients. Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business. Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed. Actively participate at professional meetings and conventions as appropriate. Qualifications BA/BS degree in a science related field, or equivalent related education and experience 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators. Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities. Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners. Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution. Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets. Excellent communication, effective presentation, and organizational skills Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities Strong motivational and influence skills Excellent skills using MS Office Suite and Google Applications Up to 30% travel for company meetings, client meetings and industry conferences, as needed Experience working in CRM (i.e., salesforce) Ability to communicate in English (both verbal and written) Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Mar 24, 2026
Full time
Executive Director, Strategic Business Development Updated: February 24, 2026 Location: London, LND, United Kingdom Job ID: Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life . Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset Analyze industry activity and develops an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required. Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline. Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures. Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing /deal structure, etc. Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams. Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication. Maintain up-to-date and accurate records within the database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications. Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients. Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business. Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed. Actively participate at professional meetings and conventions as appropriate. Qualifications BA/BS degree in a science related field, or equivalent related education and experience 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators. Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities. Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners. Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution. Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets. Excellent communication, effective presentation, and organizational skills Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities Strong motivational and influence skills Excellent skills using MS Office Suite and Google Applications Up to 30% travel for company meetings, client meetings and industry conferences, as needed Experience working in CRM (i.e., salesforce) Ability to communicate in English (both verbal and written) Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Being a member of the Clearing & Securities Services Team, the Embedded Risk Manager strengthens the role of the first line of defense by challenging product management and general management of risks, including its effort to identify, assess, respond to, and report and monitor risks. In this role, the Risk Manager challenges management's assessment of internal control effectiveness by ensuring management's adherence to control testing framework, issue management framework (including self-identified issues), and identified issues resulting from audits or regulatory exams, and partners with management on risk response strategies (mitigate, control, accept, remediate, etc.) to ensure the strategies sufficiently address identified risks, whether internal or external. This role serves as an Embedded Risk Manager supporting Digital Assets initiatives, ensuring emerging technology and market risks are appropriately identified, mitigated, and communicated across the organization. Your Primary Responsibilities Responsible for the production and maintenance of the CSS Risk Assessments, in addition to the supplemental monthly and quarterly risk reports for each of the respective Legal Entities. Monitoring and managing of key risks in the existing business lines and new products to ensure that the highest quality and most relevant risk data is captured, aggregated, analyzed, and reported as part of the overall risk assessment process. Execution of the risk management framework, including the identification, assessment, monitoring, and reporting of risks associated with applicable business area in alignment with the enterprise strategic priorities and performance management framework, and the Corporate Risk Framework Policy. Effectively communicates risk mitigation plans, trade offs, and residual risk positions to executive leadership and governance forums, with a particular focus on emerging and complex risks. Aligns risk and control processes into day to day responsibilities to mitigate, monitor, and elevate risks appropriately, including the timely resolution of incidents. Works with the New Initiatives Office (NIO) and Product managers in the development of the new offerings to gain reasonable assurance that the necessary controls are in order and that all pertinent scenarios that may impact the initiative have been thoroughly reviewed. Issue and Action Plan life cycle management (i.e. Engagement on the creation of MSIs, ensure actions plans optimally remediate issue, monitor timely remediation progress, and review of issue and action remediation, and oversight of the closure process for sustainability). Monitor the monthly Issues and Action Report (i.e. MSI Metric requirement) and assess issues resulting from Audits to determine if they should have been self identified. Complete the Annual Sustainability reviews for both internal (direct/indirect) and external sourced action plans. Supervise the timeliness of Issues and Actions and establish critical issue protocol for items at risk for being past due. Perform review, challenge, and ensure consistent workflow quality control of issues both self-identified, as well as those resulting from risk assessments (include lessons learned and scenario analysis), and risk incidents. Perform quality review of Process, Risk, and Control data to ensure GRC foundational elements are periodically refreshed to reflect current procedures for oversight and consistency. Oversee the execution of Business Management and service providers testing of internal controls, provide review and challenge of test scope, test methods, test procedures, and evaluation of results. Deliver periodic risk management and control training to Business Management and support teams. Liaise with Governance, Risk, and Compliance Program to adopt key risk management objectives as they are pursued and enacted. Lead the Regulatory Reporting process and requirements with key partners for timely and accurate submissions. Act as metrics and reporting for management risk reporting (including Board and Risk committee materials). Mitigates risk by following established procedures, spotting key errors and demonstrating strong ethical behavior. NOTE: The Primary Responsibilities of this role are not limited to the details above. Qualifications: Minimum of 15 years of related experience. Bachelor's degree preferred or equivalent experience. Talents Needed for Success: Working knowledge of digital assets/Web3 primitives (networks, wallets, custody, oracles) and enterprise integration patterns; familiarity with Ethereum/Besu, Stellar, Canton, and vendor ecosystems such as Fireblocks or Blockdaemon is a plus. Experience in tokenization of securities, digital asset custody, or cryptocurrency, Web3/Blockchain infrastructure (e.g., hosting and operating nodes, wallets, smart contracts design), and emerging financial technologies. Keen partner engagement with the ability to navigate and influence complex matrix organizations. Build and maintain relationships with key collaborators locally, regionally, and globally as appropriate. Be a change ambassador and drive forward improvements. Proactive and laser focused on cultivating a risk mentality. Execution and delivery focused in a fast paced environment. Collaborate with the team and all 3 lines of defense. Not afraid to effectively challenge the status quo. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Mar 24, 2026
Full time
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Being a member of the Clearing & Securities Services Team, the Embedded Risk Manager strengthens the role of the first line of defense by challenging product management and general management of risks, including its effort to identify, assess, respond to, and report and monitor risks. In this role, the Risk Manager challenges management's assessment of internal control effectiveness by ensuring management's adherence to control testing framework, issue management framework (including self-identified issues), and identified issues resulting from audits or regulatory exams, and partners with management on risk response strategies (mitigate, control, accept, remediate, etc.) to ensure the strategies sufficiently address identified risks, whether internal or external. This role serves as an Embedded Risk Manager supporting Digital Assets initiatives, ensuring emerging technology and market risks are appropriately identified, mitigated, and communicated across the organization. Your Primary Responsibilities Responsible for the production and maintenance of the CSS Risk Assessments, in addition to the supplemental monthly and quarterly risk reports for each of the respective Legal Entities. Monitoring and managing of key risks in the existing business lines and new products to ensure that the highest quality and most relevant risk data is captured, aggregated, analyzed, and reported as part of the overall risk assessment process. Execution of the risk management framework, including the identification, assessment, monitoring, and reporting of risks associated with applicable business area in alignment with the enterprise strategic priorities and performance management framework, and the Corporate Risk Framework Policy. Effectively communicates risk mitigation plans, trade offs, and residual risk positions to executive leadership and governance forums, with a particular focus on emerging and complex risks. Aligns risk and control processes into day to day responsibilities to mitigate, monitor, and elevate risks appropriately, including the timely resolution of incidents. Works with the New Initiatives Office (NIO) and Product managers in the development of the new offerings to gain reasonable assurance that the necessary controls are in order and that all pertinent scenarios that may impact the initiative have been thoroughly reviewed. Issue and Action Plan life cycle management (i.e. Engagement on the creation of MSIs, ensure actions plans optimally remediate issue, monitor timely remediation progress, and review of issue and action remediation, and oversight of the closure process for sustainability). Monitor the monthly Issues and Action Report (i.e. MSI Metric requirement) and assess issues resulting from Audits to determine if they should have been self identified. Complete the Annual Sustainability reviews for both internal (direct/indirect) and external sourced action plans. Supervise the timeliness of Issues and Actions and establish critical issue protocol for items at risk for being past due. Perform review, challenge, and ensure consistent workflow quality control of issues both self-identified, as well as those resulting from risk assessments (include lessons learned and scenario analysis), and risk incidents. Perform quality review of Process, Risk, and Control data to ensure GRC foundational elements are periodically refreshed to reflect current procedures for oversight and consistency. Oversee the execution of Business Management and service providers testing of internal controls, provide review and challenge of test scope, test methods, test procedures, and evaluation of results. Deliver periodic risk management and control training to Business Management and support teams. Liaise with Governance, Risk, and Compliance Program to adopt key risk management objectives as they are pursued and enacted. Lead the Regulatory Reporting process and requirements with key partners for timely and accurate submissions. Act as metrics and reporting for management risk reporting (including Board and Risk committee materials). Mitigates risk by following established procedures, spotting key errors and demonstrating strong ethical behavior. NOTE: The Primary Responsibilities of this role are not limited to the details above. Qualifications: Minimum of 15 years of related experience. Bachelor's degree preferred or equivalent experience. Talents Needed for Success: Working knowledge of digital assets/Web3 primitives (networks, wallets, custody, oracles) and enterprise integration patterns; familiarity with Ethereum/Besu, Stellar, Canton, and vendor ecosystems such as Fireblocks or Blockdaemon is a plus. Experience in tokenization of securities, digital asset custody, or cryptocurrency, Web3/Blockchain infrastructure (e.g., hosting and operating nodes, wallets, smart contracts design), and emerging financial technologies. Keen partner engagement with the ability to navigate and influence complex matrix organizations. Build and maintain relationships with key collaborators locally, regionally, and globally as appropriate. Be a change ambassador and drive forward improvements. Proactive and laser focused on cultivating a risk mentality. Execution and delivery focused in a fast paced environment. Collaborate with the team and all 3 lines of defense. Not afraid to effectively challenge the status quo. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy-safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the role As AI reshapes the economics of the open internet, the industry is shifting from monetising traffic volume to monetising audience engagement. Fragmentation has long limited direct buying at scale, but agents now make it possible to scale publisher first, privacy safe buying and deliver outcomes at the pace and precision of the walled gardens. Permutive equips publishers with predictive data collaboration, identity enrichment and agentic workflows so teams can move from brief to audience to activation in minutes - turning first party signals into measurable performance and growth. In that context, we're looking for a driven, action oriented and business savvy Product Director to own our Audiences & Agentic Workflows. This role will initially be focused on publishers/broadcasters as a primary customer segment. What you'll be doing Iterating upon our existing AI products and agents to continue to increase adoption and usage Redefining and adapting our agentic product vision in the context of rapid industry and agentic framework evolution Executing against this vision in partnership with the engineering team and our designer (which will involve writing stories/PRDs, running design sprints and retros etc.) Managing the product throughout each phase of the product lifecycle, including commercialisation (partnering with the product marketing & finance team on the appropriate pricing & packaging) Building empathy with our customers Collaborating with other teams, in particular Engineering, Customer Success, Sales/Sales Engineering, Marketing and Finance The role will require strong leadership skills: Forging relationships with customers Presenting, with conviction and confidence, your vision to senior stakeholders both internally and externally Providing insight and direction to the exec team on the product and market Projecting the commercial opportunity of the product Success will be measured against 3 key metrics: Product Delivery Adoption, usage and value (all tracked today via a product analytics tool) Commercial outcomes (specifically cross selling of our agents) Your day to day responsibilities will include Establishing the vision for the product as well as building & managing the roadmap Building new products from MVP Evangelising customers and the market on our agentic vision Providing insight and direction to senior stakeholders on the product and market Producing clear, well scoped product requirements to help our team understand what customer problems we're solving Working with our engineering teams to ensure predictable velocity, balancing feature development with quality and internal requirements Defining and analysing metrics so that we understand customer behaviour, gaps and opportunities What you'll need? Extensive experience in Product management Experience / understanding of adtech Excellent communication skills, including the confidence to participate in technical conversations, the ability to drive consensus and commitment, and the ability to crisply communicate delivery timelines, trade offs, and risks to senior management. Grit and confidence: agents are still nascent in the industry and the industry and frameworks are evolving rapidly. This may require pivots or accelerated delivery. Experience in leading the delivery of new products from ideation through launch. Experience working cross functionally with customer success, sales, and technical teams. Experience establishing the vision and plan for a product Entrepreneurial and commercially focused mindset to innovate Demonstrable experience of responsibility for defining, instrumenting, and owning commercial business metrics for a revenue generating product. Nice to have: Experience working with publisher adtech/adops teams Involvement in industry working groups (IAB Tech Lab or Prebid.org) nice to have. What we are offering We take a structured, objective approach to salary setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process. For a typical candidate who meets our requirements, we would pay between £120,000 - £130,000 +options. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). Company paid Cursor Pro subscription for all engineers. Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
Mar 24, 2026
Full time
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy-safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the role As AI reshapes the economics of the open internet, the industry is shifting from monetising traffic volume to monetising audience engagement. Fragmentation has long limited direct buying at scale, but agents now make it possible to scale publisher first, privacy safe buying and deliver outcomes at the pace and precision of the walled gardens. Permutive equips publishers with predictive data collaboration, identity enrichment and agentic workflows so teams can move from brief to audience to activation in minutes - turning first party signals into measurable performance and growth. In that context, we're looking for a driven, action oriented and business savvy Product Director to own our Audiences & Agentic Workflows. This role will initially be focused on publishers/broadcasters as a primary customer segment. What you'll be doing Iterating upon our existing AI products and agents to continue to increase adoption and usage Redefining and adapting our agentic product vision in the context of rapid industry and agentic framework evolution Executing against this vision in partnership with the engineering team and our designer (which will involve writing stories/PRDs, running design sprints and retros etc.) Managing the product throughout each phase of the product lifecycle, including commercialisation (partnering with the product marketing & finance team on the appropriate pricing & packaging) Building empathy with our customers Collaborating with other teams, in particular Engineering, Customer Success, Sales/Sales Engineering, Marketing and Finance The role will require strong leadership skills: Forging relationships with customers Presenting, with conviction and confidence, your vision to senior stakeholders both internally and externally Providing insight and direction to the exec team on the product and market Projecting the commercial opportunity of the product Success will be measured against 3 key metrics: Product Delivery Adoption, usage and value (all tracked today via a product analytics tool) Commercial outcomes (specifically cross selling of our agents) Your day to day responsibilities will include Establishing the vision for the product as well as building & managing the roadmap Building new products from MVP Evangelising customers and the market on our agentic vision Providing insight and direction to senior stakeholders on the product and market Producing clear, well scoped product requirements to help our team understand what customer problems we're solving Working with our engineering teams to ensure predictable velocity, balancing feature development with quality and internal requirements Defining and analysing metrics so that we understand customer behaviour, gaps and opportunities What you'll need? Extensive experience in Product management Experience / understanding of adtech Excellent communication skills, including the confidence to participate in technical conversations, the ability to drive consensus and commitment, and the ability to crisply communicate delivery timelines, trade offs, and risks to senior management. Grit and confidence: agents are still nascent in the industry and the industry and frameworks are evolving rapidly. This may require pivots or accelerated delivery. Experience in leading the delivery of new products from ideation through launch. Experience working cross functionally with customer success, sales, and technical teams. Experience establishing the vision and plan for a product Entrepreneurial and commercially focused mindset to innovate Demonstrable experience of responsibility for defining, instrumenting, and owning commercial business metrics for a revenue generating product. Nice to have: Experience working with publisher adtech/adops teams Involvement in industry working groups (IAB Tech Lab or Prebid.org) nice to have. What we are offering We take a structured, objective approach to salary setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process. For a typical candidate who meets our requirements, we would pay between £120,000 - £130,000 +options. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). Company paid Cursor Pro subscription for all engineers. Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Mar 24, 2026
Full time
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Mar 24, 2026
Full time
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Chief Executive Officer (CEO) Location: Brighton & Hove (hybrid; 2-3 days per week on-site) Salary: Circa £85,000 Contract: Permanent, Full time Could you lead a warm, community-centred charity that turns specialist education and hospitality enterprises into sustained employment for young people with learning disabilities? About This charity exists to help young people with learning disabilities build independent, fulfilling lives through sustained employment. Founded in 2016 by Baroness Rosa Monckton, the charity combines a Department for Education-recognised Specialist Further Education college, employment coaching and long-term employer support to achieve unrivalled outcomes for young people with learning disabilities - around 80% of programme graduates move into paid work. Over the last decade the organisation has supported more than 200 candidates and built a portfolio of social enterprises that provide genuine workplace training: Café Domenica and a coffee roastery. Most excitingly, we have recently opening The North Star pub. The North Star is a purpose-acquired, prime-location commercial venture adjacent to the Royal Pavilion, operating as a full-scale hospitality business (circa £1.3m turnover) and functioning as a peerless, day-to-day training environment for candidates while contributing vital unrestricted income. Now that the pub is fully up and running, it presents a major opportunity for commercial development. Growth to date has been rapid and successful, but the organisation now needs a Chief Executive who will consolidate operational foundations, secure sustainable trading and fundraising, and protect the quality and culture that make the organisation distinctive as we prepare for further growth. As our next Chief Executive, you will: Strategic Leadership & Direction - Set and deliver a strategy that balances growth, financial sustainability and strong employment outcomes for candidates. Commercial & Social Enterprise Performance - Lead the charity's commercial enterprises, primarily The North Star pub, but also Café Domenica and the roastery - ensuring strong commercial performance and high-quality training opportunities. Fundraising & Income Growth - Diversify fundraising beyond founder-led networks, building sustainable income from trusts, corporates, major donors and individuals. Education & Programme Quality - Work with the Executive Director for Education to maintain high-quality, compliant specialist FE and supported internship provision. Organisational Leadership & Infrastructure - Strengthen operational foundations across finance, HR, systems and communications to support a growing, multi-site organisation. People & Culture - Provide visible leadership that supports staff, strengthens management and protects the charity's candidate-centred culture. Partnerships & External Profile - Act as ambassador, building relationships with employers, partners and supporters to expand employment opportunities. Governance & Board Partnership - Work closely with trustees and the founder to strengthen governance and ensure long-term sustainability. Who you are Seasoned senior leader with experience of running organisations of similar scale and complexity, including multi-site operations. Proven strategist with a strong track record of delivering organisational change, restructuring and sustainable growth. Confident commercial leader with P&L ownership and demonstrable success improving trading performance in hospitality, retail or other trading businesses. Experienced income generator in the charitable sector - trusts, major donors, corporate partnerships and individual giving. Credible and committed to specialist education and employment pathways for people with learning disabilities. Strong communicator and public spokesperson, comfortable with high-profile fundraising and stakeholder engagement. Financially literate, resilient and emotionally intelligent; visible, hands-on and pragmatic as a leader. Desirable: direct hospitality experience, experience scaling social enterprises or knowledge of FE regulation/Ofsted would be advantageous. Why? A proven, distinctive model that delivers real, long-term employment outcomes for young people with learning disabilities. A rare leadership role that combines mission-driven practice with commercial stewardship across cafés, a roastery and a training pub. Hybrid working with regular on-site engagement at Pavilion Buildings and social enterprise sites, offering visible day-to-day impact. The opportunity to shape national growth, with London the priority for careful expansion and a high-profile platform to influence practice nationally. For full details of the role including how to apply, please download the full appointment brief . For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. Closing date for applications: 9am, Monday 6th April 2026 As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Mar 23, 2026
Full time
Chief Executive Officer (CEO) Location: Brighton & Hove (hybrid; 2-3 days per week on-site) Salary: Circa £85,000 Contract: Permanent, Full time Could you lead a warm, community-centred charity that turns specialist education and hospitality enterprises into sustained employment for young people with learning disabilities? About This charity exists to help young people with learning disabilities build independent, fulfilling lives through sustained employment. Founded in 2016 by Baroness Rosa Monckton, the charity combines a Department for Education-recognised Specialist Further Education college, employment coaching and long-term employer support to achieve unrivalled outcomes for young people with learning disabilities - around 80% of programme graduates move into paid work. Over the last decade the organisation has supported more than 200 candidates and built a portfolio of social enterprises that provide genuine workplace training: Café Domenica and a coffee roastery. Most excitingly, we have recently opening The North Star pub. The North Star is a purpose-acquired, prime-location commercial venture adjacent to the Royal Pavilion, operating as a full-scale hospitality business (circa £1.3m turnover) and functioning as a peerless, day-to-day training environment for candidates while contributing vital unrestricted income. Now that the pub is fully up and running, it presents a major opportunity for commercial development. Growth to date has been rapid and successful, but the organisation now needs a Chief Executive who will consolidate operational foundations, secure sustainable trading and fundraising, and protect the quality and culture that make the organisation distinctive as we prepare for further growth. As our next Chief Executive, you will: Strategic Leadership & Direction - Set and deliver a strategy that balances growth, financial sustainability and strong employment outcomes for candidates. Commercial & Social Enterprise Performance - Lead the charity's commercial enterprises, primarily The North Star pub, but also Café Domenica and the roastery - ensuring strong commercial performance and high-quality training opportunities. Fundraising & Income Growth - Diversify fundraising beyond founder-led networks, building sustainable income from trusts, corporates, major donors and individuals. Education & Programme Quality - Work with the Executive Director for Education to maintain high-quality, compliant specialist FE and supported internship provision. Organisational Leadership & Infrastructure - Strengthen operational foundations across finance, HR, systems and communications to support a growing, multi-site organisation. People & Culture - Provide visible leadership that supports staff, strengthens management and protects the charity's candidate-centred culture. Partnerships & External Profile - Act as ambassador, building relationships with employers, partners and supporters to expand employment opportunities. Governance & Board Partnership - Work closely with trustees and the founder to strengthen governance and ensure long-term sustainability. Who you are Seasoned senior leader with experience of running organisations of similar scale and complexity, including multi-site operations. Proven strategist with a strong track record of delivering organisational change, restructuring and sustainable growth. Confident commercial leader with P&L ownership and demonstrable success improving trading performance in hospitality, retail or other trading businesses. Experienced income generator in the charitable sector - trusts, major donors, corporate partnerships and individual giving. Credible and committed to specialist education and employment pathways for people with learning disabilities. Strong communicator and public spokesperson, comfortable with high-profile fundraising and stakeholder engagement. Financially literate, resilient and emotionally intelligent; visible, hands-on and pragmatic as a leader. Desirable: direct hospitality experience, experience scaling social enterprises or knowledge of FE regulation/Ofsted would be advantageous. Why? A proven, distinctive model that delivers real, long-term employment outcomes for young people with learning disabilities. A rare leadership role that combines mission-driven practice with commercial stewardship across cafés, a roastery and a training pub. Hybrid working with regular on-site engagement at Pavilion Buildings and social enterprise sites, offering visible day-to-day impact. The opportunity to shape national growth, with London the priority for careful expansion and a high-profile platform to influence practice nationally. For full details of the role including how to apply, please download the full appointment brief . For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. Closing date for applications: 9am, Monday 6th April 2026 As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Site Name: UK - London - New Oxford Street Posted Date: Feb 427886 Global ABPI Director The Global ABPI Director role plays a critical role in ensuring global and European regional promotional and non-promotional activities/materials in scope of ABPI comply with the internal GSK processes/policies as well as ABPI requirements. This role will sit within the Global Medical Information & Content Approval (GMI & CA) team. This individual will work closely with stakeholders from Medical and Commercial within Global and Europe Region as well as other Global ABPI Directors and UK ABPI team to provide consistent and accurate advice regarding interpretation and application of the ABPI Code to minimise regulatory risks associated with external promotional and non-promotional interactions. Please note that depending on candidate applications, we may be able to hire for multiple roles across therapy areas. We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work. Discover more about our company wide benefits and life at GSK on our webpage Life at GSK GSK. In this role you will Review and approve promotional and non-promotional materials and activities to ensure compliance with the ABPI Code of Practice, as well as with other relevant regulations and company policies (e.g. GSK Code). Maintain a robust understanding of, and stay up to date with changes to, the ABPI Code and other regulatory guidelines. Act as a subject matter expert on the ABPI Code of Practice providing advice, guidance and approval. Support the response to/resolution of ABPI inter-company challenges and PMCPA ABPI complaints. Facilitate the development and delivery of ABPI capability initiatives to ensure a thorough understanding of the ABPI Code and its practical and consistent application. Conduct assessments of Global AQPs (Appropriately Qualified Person) to ensure they have the right level of expertise and competencies. Collaborate with Legal and Compliance colleagues to proactively identify and mitigate potential risks. Identify issues, themes and/or opportunities for continuous improvement that enhance the quality and compliance of materials and activities. Provide cross functional and multidisciplinary content governance expertise in support of large business projects involving external engagement with customers. Act as a mentor to Global AQPs/content approvers within the GMI&CA team. Act as a delegate of the Senior Director, Global ABPI Compliance & Governance for reviewing and certifying Global Grants & Donations, as needed. Apply an enterprise mindset and identify ways in which ABPI Code might impact global activities and escalates as needed. Why you? Basic Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Previous experience working as a nominated Final Medical ABPI Signatory with a strong understanding of the UK and EU pharmaceutical regulatory environment (ABPI, PMCPA, EFPIA). A GMC registered doctor or GPhC registered pharmacist who is able to be a nominated final signatory. Significant and varied experience working in the pharmaceutical industry ensuring compliance with ABPI Code. Experience responding to PMCPA complaints. Excellent written and verbal communication skills with experience in a highly matrixed organisation. Ability to summarise complex issues succinctly and effectively to understand and make decisions quickly. Ability to proactively evaluate risks and potential issues as they relate to ABPI certification or examination and propose effective solutions that help the business achieve their objectives compliantly and to high standards. Demonstrates ability to work effectively under pressure and manage across the enterprise at all levels. Collaborative, decisive and solution oriented approach with an enterprise mindset. Excellent communication and interpersonal skills, with the ability to work effectively across multiple functions and therapeutic areas. Preferred Qualifications & Skills: Please note the following skills are not necessary, just preferred, if you do not have them, please still apply: Experience in Global or Regional or Above country Medical Affairs. Experience in designing and/or delivering training on ABPI Code related matters. Experience working in Specialty, Oncology, Vaccines or General Medicine therapy areas. Track record of building and maintaining strong professional relationships within the healthcare industry. Closing Date for Applications - 31/03/2026 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from this action or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfer of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information . click apply for full job details
Mar 23, 2026
Full time
Site Name: UK - London - New Oxford Street Posted Date: Feb 427886 Global ABPI Director The Global ABPI Director role plays a critical role in ensuring global and European regional promotional and non-promotional activities/materials in scope of ABPI comply with the internal GSK processes/policies as well as ABPI requirements. This role will sit within the Global Medical Information & Content Approval (GMI & CA) team. This individual will work closely with stakeholders from Medical and Commercial within Global and Europe Region as well as other Global ABPI Directors and UK ABPI team to provide consistent and accurate advice regarding interpretation and application of the ABPI Code to minimise regulatory risks associated with external promotional and non-promotional interactions. Please note that depending on candidate applications, we may be able to hire for multiple roles across therapy areas. We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work. Discover more about our company wide benefits and life at GSK on our webpage Life at GSK GSK. In this role you will Review and approve promotional and non-promotional materials and activities to ensure compliance with the ABPI Code of Practice, as well as with other relevant regulations and company policies (e.g. GSK Code). Maintain a robust understanding of, and stay up to date with changes to, the ABPI Code and other regulatory guidelines. Act as a subject matter expert on the ABPI Code of Practice providing advice, guidance and approval. Support the response to/resolution of ABPI inter-company challenges and PMCPA ABPI complaints. Facilitate the development and delivery of ABPI capability initiatives to ensure a thorough understanding of the ABPI Code and its practical and consistent application. Conduct assessments of Global AQPs (Appropriately Qualified Person) to ensure they have the right level of expertise and competencies. Collaborate with Legal and Compliance colleagues to proactively identify and mitigate potential risks. Identify issues, themes and/or opportunities for continuous improvement that enhance the quality and compliance of materials and activities. Provide cross functional and multidisciplinary content governance expertise in support of large business projects involving external engagement with customers. Act as a mentor to Global AQPs/content approvers within the GMI&CA team. Act as a delegate of the Senior Director, Global ABPI Compliance & Governance for reviewing and certifying Global Grants & Donations, as needed. Apply an enterprise mindset and identify ways in which ABPI Code might impact global activities and escalates as needed. Why you? Basic Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Previous experience working as a nominated Final Medical ABPI Signatory with a strong understanding of the UK and EU pharmaceutical regulatory environment (ABPI, PMCPA, EFPIA). A GMC registered doctor or GPhC registered pharmacist who is able to be a nominated final signatory. Significant and varied experience working in the pharmaceutical industry ensuring compliance with ABPI Code. Experience responding to PMCPA complaints. Excellent written and verbal communication skills with experience in a highly matrixed organisation. Ability to summarise complex issues succinctly and effectively to understand and make decisions quickly. Ability to proactively evaluate risks and potential issues as they relate to ABPI certification or examination and propose effective solutions that help the business achieve their objectives compliantly and to high standards. Demonstrates ability to work effectively under pressure and manage across the enterprise at all levels. Collaborative, decisive and solution oriented approach with an enterprise mindset. Excellent communication and interpersonal skills, with the ability to work effectively across multiple functions and therapeutic areas. Preferred Qualifications & Skills: Please note the following skills are not necessary, just preferred, if you do not have them, please still apply: Experience in Global or Regional or Above country Medical Affairs. Experience in designing and/or delivering training on ABPI Code related matters. Experience working in Specialty, Oncology, Vaccines or General Medicine therapy areas. Track record of building and maintaining strong professional relationships within the healthcare industry. Closing Date for Applications - 31/03/2026 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from this action or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfer of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information . click apply for full job details
Customer Success Manager - Public Cloud Financial Solutions We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Description The Specialist Customer Success Partner (CSP) - RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the value that customers receive through SAP oCFO solution adoption to ensure that the customers deploy and use of all of their entitled subscription software. The sCSM is expected to serve as the primary point of contact for the customer and to maintain customer satisfaction through issue mitigation and escalation management. The sCSM is responsible for retention of the revenue associated with customers within their portfolio, effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Duties and Responsibilities Develop and implement account strategies and implementation plans for emerging and renewal customers that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure rapid adoption and enablement of solutions that drive value for the customer. Expand business process automation across the specific Line of business applications. Increase the customer's usage aligned with their contracted cloud applications up to and beyond the entitlements that they have. Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio. Develop and nurture account relationship and engage C-Level and program sponsors to ensure customer success. Track SLA performance, usage and adoption metrics, and overall customer satisfaction. Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth. Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Act as primary escalation point for cloud solutions for those accounts within their portfolio. Focus on Customer extended adoption and foster solutions consumptions using all available tools, orchestrate experts deployment and AI use case consumptions Drive opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth Demand generation within oCFO stack and cross fertilization of other sub-solution and Solution lines, follow-up on management and commercial negotiation of derivative opportunities (from Leads to opportunity closing) for Upsell and renewal Prepare and deploy strategy for Renewal and churn control of customer engagements. Facilitate quarterly Account Reviews and monthly Relationship Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships Work Experience 3 to 5 years of experience implementing, deploying and rolling out or advising customers on how to adopt Financial solutions experience. Strong Financial and office of the CFO solutions experience, as reference (at least one or more of these categories): Accounting & Finance planning (Blackline, SAP Advanced Financial Closing ) GRC, Tax and Trade (S4HC Advanced Compliance Reporting, SAP Doc and Reporting Compliance service, SAP Cloud Identity Access Governance .) SAP Taulia Quote to Cash (SAP CPQ, SAP Commerce Cloud, ) Treasury & Working Capital (S4HC Cash Management, S4HC Receivables Management, SAP Multi Bank Connect, S4HC treasury & risk mgmt, SAP Multi Bank Connect ) Experience in customer financial department (AP, AR, Controlling and Planing, compliance and audit ) as optional value. 5+ years of experience in at least one of the following areas: Commercial experience including experience developing account management plans and contract negotiation Developing / executing adoption strategy and orchestrating business process re-engineering tasks Securing Sr Leadership, Program Board or Baord reporting Overall Transformation program PMO direction Customer relationship management and sales team management expertise Proficiency in SAP Commercial and Account Management Systems:CRM/ Harmony, Gainsight, One360, Cloud reporting. Financial systems, financial planning and enterprise resource planning expertise Management of Complex Account consolidated experience Preferred Qualifications Bachelor's or Master's Degree, Finance and Accounting degree or master degree. 5 + years of overall Finance processes and Strong track record of multi-tasking/being highly organized and structured Experience in Consulting, account management, SaaS renewals Contract negotiation experience on either the buy or sell side Analytical, Detailed oriented, capacity to be synthetic and commercial savvy Problem solving attitude with a high degree of Customer Focus. Multi-lingual: Proficient in English. One of the most spoken EMEA local language is a plus i.e. French, Italian, Spanish, Dutch, Arabic. Please note, this role can be located in any of these locations: UK, France, Benelux, Nordics, Spain, UAE / KSA. Location: Middlesex, GB, TW148HD. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Mar 23, 2026
Full time
Customer Success Manager - Public Cloud Financial Solutions We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Description The Specialist Customer Success Partner (CSP) - RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the value that customers receive through SAP oCFO solution adoption to ensure that the customers deploy and use of all of their entitled subscription software. The sCSM is expected to serve as the primary point of contact for the customer and to maintain customer satisfaction through issue mitigation and escalation management. The sCSM is responsible for retention of the revenue associated with customers within their portfolio, effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Duties and Responsibilities Develop and implement account strategies and implementation plans for emerging and renewal customers that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure rapid adoption and enablement of solutions that drive value for the customer. Expand business process automation across the specific Line of business applications. Increase the customer's usage aligned with their contracted cloud applications up to and beyond the entitlements that they have. Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio. Develop and nurture account relationship and engage C-Level and program sponsors to ensure customer success. Track SLA performance, usage and adoption metrics, and overall customer satisfaction. Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth. Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Act as primary escalation point for cloud solutions for those accounts within their portfolio. Focus on Customer extended adoption and foster solutions consumptions using all available tools, orchestrate experts deployment and AI use case consumptions Drive opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth Demand generation within oCFO stack and cross fertilization of other sub-solution and Solution lines, follow-up on management and commercial negotiation of derivative opportunities (from Leads to opportunity closing) for Upsell and renewal Prepare and deploy strategy for Renewal and churn control of customer engagements. Facilitate quarterly Account Reviews and monthly Relationship Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships Work Experience 3 to 5 years of experience implementing, deploying and rolling out or advising customers on how to adopt Financial solutions experience. Strong Financial and office of the CFO solutions experience, as reference (at least one or more of these categories): Accounting & Finance planning (Blackline, SAP Advanced Financial Closing ) GRC, Tax and Trade (S4HC Advanced Compliance Reporting, SAP Doc and Reporting Compliance service, SAP Cloud Identity Access Governance .) SAP Taulia Quote to Cash (SAP CPQ, SAP Commerce Cloud, ) Treasury & Working Capital (S4HC Cash Management, S4HC Receivables Management, SAP Multi Bank Connect, S4HC treasury & risk mgmt, SAP Multi Bank Connect ) Experience in customer financial department (AP, AR, Controlling and Planing, compliance and audit ) as optional value. 5+ years of experience in at least one of the following areas: Commercial experience including experience developing account management plans and contract negotiation Developing / executing adoption strategy and orchestrating business process re-engineering tasks Securing Sr Leadership, Program Board or Baord reporting Overall Transformation program PMO direction Customer relationship management and sales team management expertise Proficiency in SAP Commercial and Account Management Systems:CRM/ Harmony, Gainsight, One360, Cloud reporting. Financial systems, financial planning and enterprise resource planning expertise Management of Complex Account consolidated experience Preferred Qualifications Bachelor's or Master's Degree, Finance and Accounting degree or master degree. 5 + years of overall Finance processes and Strong track record of multi-tasking/being highly organized and structured Experience in Consulting, account management, SaaS renewals Contract negotiation experience on either the buy or sell side Analytical, Detailed oriented, capacity to be synthetic and commercial savvy Problem solving attitude with a high degree of Customer Focus. Multi-lingual: Proficient in English. One of the most spoken EMEA local language is a plus i.e. French, Italian, Spanish, Dutch, Arabic. Please note, this role can be located in any of these locations: UK, France, Benelux, Nordics, Spain, UAE / KSA. Location: Middlesex, GB, TW148HD. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Good Growth Good Growth is responsible for delivering and implementing the Mayors environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work click apply for full job details
Mar 23, 2026
Contractor
Good Growth Good Growth is responsible for delivering and implementing the Mayors environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work click apply for full job details
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Reporting into the IT Transformation Management Office (TMO) and aligned to Global Commercial Technology & Success, the IT Transformation Program Director will lead program management for highly complex, enterprise-wide commercial technology initiatives that drive partner effectiveness, client relationship strength, and business growth. This is a high-visibility transformation leadership role with an initial mandate to lead the transformation of Relationship Excellence (REx)-BCG's global, experience-led and AI-enabled CRM platform for all Partners, supporting Business Development and commercial consulting success. Over time, the role will expand to include additional large-scale commercial technology and AI-enabled initiatives across the Global Commercial Technology & Success portfolio. The successful candidate will combine deep CRM and commercial enablement expertise with broader transformation leadership capabilities across digital platforms, AI-driven solutions, data-enabled products, and global adoption programs. WHAT YOU'LL DO BCG continues to invest significantly in technology, data, and AI to strengthen client relationships, enhance commercial outcomes, and drive growth. As IT Transformation Program Director for Global Commercial Technology & Success, you will ensure that complex technology initiatives deliver measurable business impact-not just functionality. You will: Lead enterprise-scale commercial technology transformations from vision through execution and value realization Anchor initiatives in clear guiding principles, business outcomes, and measurable commercial impact Establish transformation roadmaps that balance near-term delivery with long-term platform scalability Bring together experience-led design, AI-first innovation, and disciplined program execution Proactively and assertively drive progress in complex, multi-stakeholder environments Test hypotheses early and iterate based on evidence, feedback, and adoption data Ensure alignment across senior business and technology leadership You will operate at the intersection of technology, data, AI, and commercial strategy-connecting platform modernization to real improvements in relationship quality, pipeline health, and revenue growth. KEY RESPONSIBILITIES Program & Transformation Leadership Operate within the IT Transformation Management Office (TMO), leveraging transformation best practices and governance Lead with a clear, outcome-oriented narrative anchored in guiding principles and strategic intent Establish and run the program, proactively and assertively managing milestones, dependencies, risks, and resourcing Lead cross-functional teams spanning product, engineering, data, UX, and business stakeholders Test assumptions and hypotheses early, iterating plans and approaches based on evidence and learning Define initiative-level outcomes, success metrics, and value realization mechanisms Ensure transparency through clear executive communications, reporting, and decision forums Relationship Excellence / CRM Transformation - Initial Flagship Initiative Lead the end-to-end IT transformation of Relationship Excellence (REx), BCG's global CRM platform Define the future-state vision, experience principles, and transformation roadmap Lead visioning and planning activities for MVP delivery and global solutions Ensure the platform is experience-led, intuitive, and embedded into Partner and Business Development workflows Drive AI-first capabilities, including relationship intelligence, automated insights, and next-best-action recommendations Commercial Impact & Adoption Partner closely with Global Commercial Technology & Success leadership, Business Development leaders, and Partners Ensure solutions translate into measurable improvements in relationship quality, commercial productivity, and revenue outcomes Lead change management, adoption, and enablement strategies Drive sustained behavior change and long-term value realization YOU'RE GOOD AT Leading large-scale CRM, commercial enablement, or customer/relationship platform transformations Managing complex, multi-year IT programs with senior executive stakeholders Operating effectively in ambiguous environments and proactively driving clarity and momentum Translating Business Development and Partner needs into scalable, enterprise-grade technology solutions Delivering experience-led, AI-enabled platforms Connecting platform modernization to measurable commercial outcomes Testing hypotheses early and iterating based on adoption data and user feedback Influencing across IT and business teams without direct authority Communicating effectively across audiences-from engineers to executive leadership What You'll Bring Proven experience as a Program Director, Transformation Director, or equivalent senior leader within IT, digital, or technology organizations Strong track record leading large-scale CRM, commercial technology, or enterprise platform transformations Deep expertise in CRM platforms, relationship management systems, or commercial enablement technologies Broader experience across digital platforms, AI-enabled solutions, or enterprise data-driven products Strong understanding of Business Development, partner workflows, and professional services commercial models Demonstrated experience delivering AI-enabled or data-driven transformation initiatives Solid background in application development and modern engineering practices Expertise in Agile and hybrid delivery methodologies Strong executive presence with exceptional written and verbal communication skills Ability to challenge legacy approaches and drive innovation at scale Bachelor's degree in Business, Management, Technology, or related field-or equivalent experience leading complex, business-critical technology transformations PMP / PRINCE II certification a plus Familiarity with GenAI platforms, cloud ecosystems, and modern delivery tooling strongly preferred Who You'll Work With You will work closely with the IT Transformation Management Office, Global Commercial Technology & Success leadership, Business Development stakeholders, Partners, and global product, engineering, data, AI, and UX teams. This role sits at the intersection of commercial strategy and enterprise technology-playing a critical role in how BCG strengthens relationships, modernizes commercial capabilities, and accelerates global business growth. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 23, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Reporting into the IT Transformation Management Office (TMO) and aligned to Global Commercial Technology & Success, the IT Transformation Program Director will lead program management for highly complex, enterprise-wide commercial technology initiatives that drive partner effectiveness, client relationship strength, and business growth. This is a high-visibility transformation leadership role with an initial mandate to lead the transformation of Relationship Excellence (REx)-BCG's global, experience-led and AI-enabled CRM platform for all Partners, supporting Business Development and commercial consulting success. Over time, the role will expand to include additional large-scale commercial technology and AI-enabled initiatives across the Global Commercial Technology & Success portfolio. The successful candidate will combine deep CRM and commercial enablement expertise with broader transformation leadership capabilities across digital platforms, AI-driven solutions, data-enabled products, and global adoption programs. WHAT YOU'LL DO BCG continues to invest significantly in technology, data, and AI to strengthen client relationships, enhance commercial outcomes, and drive growth. As IT Transformation Program Director for Global Commercial Technology & Success, you will ensure that complex technology initiatives deliver measurable business impact-not just functionality. You will: Lead enterprise-scale commercial technology transformations from vision through execution and value realization Anchor initiatives in clear guiding principles, business outcomes, and measurable commercial impact Establish transformation roadmaps that balance near-term delivery with long-term platform scalability Bring together experience-led design, AI-first innovation, and disciplined program execution Proactively and assertively drive progress in complex, multi-stakeholder environments Test hypotheses early and iterate based on evidence, feedback, and adoption data Ensure alignment across senior business and technology leadership You will operate at the intersection of technology, data, AI, and commercial strategy-connecting platform modernization to real improvements in relationship quality, pipeline health, and revenue growth. KEY RESPONSIBILITIES Program & Transformation Leadership Operate within the IT Transformation Management Office (TMO), leveraging transformation best practices and governance Lead with a clear, outcome-oriented narrative anchored in guiding principles and strategic intent Establish and run the program, proactively and assertively managing milestones, dependencies, risks, and resourcing Lead cross-functional teams spanning product, engineering, data, UX, and business stakeholders Test assumptions and hypotheses early, iterating plans and approaches based on evidence and learning Define initiative-level outcomes, success metrics, and value realization mechanisms Ensure transparency through clear executive communications, reporting, and decision forums Relationship Excellence / CRM Transformation - Initial Flagship Initiative Lead the end-to-end IT transformation of Relationship Excellence (REx), BCG's global CRM platform Define the future-state vision, experience principles, and transformation roadmap Lead visioning and planning activities for MVP delivery and global solutions Ensure the platform is experience-led, intuitive, and embedded into Partner and Business Development workflows Drive AI-first capabilities, including relationship intelligence, automated insights, and next-best-action recommendations Commercial Impact & Adoption Partner closely with Global Commercial Technology & Success leadership, Business Development leaders, and Partners Ensure solutions translate into measurable improvements in relationship quality, commercial productivity, and revenue outcomes Lead change management, adoption, and enablement strategies Drive sustained behavior change and long-term value realization YOU'RE GOOD AT Leading large-scale CRM, commercial enablement, or customer/relationship platform transformations Managing complex, multi-year IT programs with senior executive stakeholders Operating effectively in ambiguous environments and proactively driving clarity and momentum Translating Business Development and Partner needs into scalable, enterprise-grade technology solutions Delivering experience-led, AI-enabled platforms Connecting platform modernization to measurable commercial outcomes Testing hypotheses early and iterating based on adoption data and user feedback Influencing across IT and business teams without direct authority Communicating effectively across audiences-from engineers to executive leadership What You'll Bring Proven experience as a Program Director, Transformation Director, or equivalent senior leader within IT, digital, or technology organizations Strong track record leading large-scale CRM, commercial technology, or enterprise platform transformations Deep expertise in CRM platforms, relationship management systems, or commercial enablement technologies Broader experience across digital platforms, AI-enabled solutions, or enterprise data-driven products Strong understanding of Business Development, partner workflows, and professional services commercial models Demonstrated experience delivering AI-enabled or data-driven transformation initiatives Solid background in application development and modern engineering practices Expertise in Agile and hybrid delivery methodologies Strong executive presence with exceptional written and verbal communication skills Ability to challenge legacy approaches and drive innovation at scale Bachelor's degree in Business, Management, Technology, or related field-or equivalent experience leading complex, business-critical technology transformations PMP / PRINCE II certification a plus Familiarity with GenAI platforms, cloud ecosystems, and modern delivery tooling strongly preferred Who You'll Work With You will work closely with the IT Transformation Management Office, Global Commercial Technology & Success leadership, Business Development stakeholders, Partners, and global product, engineering, data, AI, and UX teams. This role sits at the intersection of commercial strategy and enterprise technology-playing a critical role in how BCG strengthens relationships, modernizes commercial capabilities, and accelerates global business growth. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
