Job Description Job Title: Treasury Advisory Product Sales Manager Corporate Title: Director Location: London Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! London Location Overview Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well catered for with our onsite gym facilities and medical centre. Global Payments Solutions Group Bank of America's Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting edge technology with innovative solutions, means we consistently deliver exceptional results for our clients. Do you want to be part of our award winning team? We are proud to: Be a leading provider of treasury and cash management solutions Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500 Be at the forefront of delivering treasury solutions across all segments and all industries, from middle market businesses to the world's largest corporate and financial institutions Provide a personalised service for our clients, backed with high tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services We want to hear from you if you are: A highly motivated individual Has a client centric focus Experienced in internal and external advocacy Can challenge the status quo Collaborate with peers as well as having the ability to influence the conversation with diverse points of view Innovative with forward thinking ideas The Advisory Team GPS Advisory is a strategic team within GPS focused on high impact treasury initiatives. The group partners with corporates, multinationals, financial institutions, and non bank FIs to deliver treasury, liquidity, and operational insights that drive client growth and transformation. Sitting at the centre of GPS, the team helps clients design, scale, and optimise modern treasury functions across complex global operating models. The role offers an opportunity for an experienced treasury practitioner to transition into a senior, strategic advisory position with meaningful visibility and influence across clients, internal stakeholders, and GPS leadership. Role Purpose In this senior advisory role, you will apply deep treasury expertise to help clients shape future state operating models, define treasury strategy, and navigate transformation. You will work closely with Coverage, Sales, and Product teams - leading client engagements, informing solution design, and supporting complex and high value deals. You will engage regularly with CFOs, Treasurers, and senior finance leadership, influencing enterprise level decisions across growth, restructuring, regulatory change, and technology transformation. This role offers a differentiated career path for senior treasury professionals seeking broader strategic exposure and leadership visibility within a global banking franchise. Core advisory areas include International expansion and cross border operating models Shared services and centralisation strategies Treasury operating maturity and organisational design Liquidity structures, risk management, and resilience planning Treasury technology and integration with internal/external partners Typical use cases M&A/divestitures and associated treasury transition strategies Cash management and forecasting structure redesign Order to cash / procure to pay optimisation Treasury centralisation and organisational restructuring This role contributes directly to GPS's competitive position by strengthening the bank's advisory brand and driving revenue opportunities. Key Responsibilities Client Advisory & Deal Support Use practitioner insight to deliver actionable, credible solutions to complex treasury challenges. Lead treasury advisory engagements, strategic reviews, and critical deal support. Identify opportunities across the sales cycle and influence solution design. Represent the bank as an industry expert in client discussions. Leverage global platform capabilities, benchmarking, data insights, and SME partnerships to deliver differentiated outcomes. Market & Industry Leadership Develop thought leadership and represent the bank at industry events. Monitor emerging trends, regulatory developments, and client behaviours to inform GPS positioning. Internal Collaboration & Strategic Input Drive cross functional alignment between Product, Coverage, and Relationship teams. Contribute to market strategy, product initiatives, and segment priorities. Support internal education on treasury practices, risks, and evolving trends. Help develop advisory frameworks, tools, and methodologies. What we are looking for Motivation & fit: Interest in applying treasury expertise in a strategic, client facing advisory capacity, using real world experience to drive transformation and growth. Core background: Significant experience as a corporate treasury practitioner (Treasurer, Deputy Treasurer, or similar) and/or a deep understanding of multinational corporate treasury operations. Domain knowledge: Strong knowledge of corporate and transactional banking products. Treasury foundations: Sound understanding of end to end treasury processes and adjacent finance functions. Regulatory awareness: Familiarity with regulatory considerations impacting treasury. Analytical strength: Strong financial acumen, analytical capability, and strategic problem solving skills. Communication & influence: Excellent verbal and written communication, with proven experience influencing senior stakeholders and delivering consulting quality outputs. Advisory mindset: Ability to translate complex treasury challenges into clear, strategic recommendations. Operating style: Comfortable working in ambiguity and shaping structure where it does not yet exist. Benefits of working at Bank of America UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back up childcare including access to school holiday clubs and 20 days of back up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio economic background . click apply for full job details
Apr 07, 2026
Full time
Job Description Job Title: Treasury Advisory Product Sales Manager Corporate Title: Director Location: London Company Overview At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! London Location Overview Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well catered for with our onsite gym facilities and medical centre. Global Payments Solutions Group Bank of America's Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting edge technology with innovative solutions, means we consistently deliver exceptional results for our clients. Do you want to be part of our award winning team? We are proud to: Be a leading provider of treasury and cash management solutions Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500 Be at the forefront of delivering treasury solutions across all segments and all industries, from middle market businesses to the world's largest corporate and financial institutions Provide a personalised service for our clients, backed with high tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services We want to hear from you if you are: A highly motivated individual Has a client centric focus Experienced in internal and external advocacy Can challenge the status quo Collaborate with peers as well as having the ability to influence the conversation with diverse points of view Innovative with forward thinking ideas The Advisory Team GPS Advisory is a strategic team within GPS focused on high impact treasury initiatives. The group partners with corporates, multinationals, financial institutions, and non bank FIs to deliver treasury, liquidity, and operational insights that drive client growth and transformation. Sitting at the centre of GPS, the team helps clients design, scale, and optimise modern treasury functions across complex global operating models. The role offers an opportunity for an experienced treasury practitioner to transition into a senior, strategic advisory position with meaningful visibility and influence across clients, internal stakeholders, and GPS leadership. Role Purpose In this senior advisory role, you will apply deep treasury expertise to help clients shape future state operating models, define treasury strategy, and navigate transformation. You will work closely with Coverage, Sales, and Product teams - leading client engagements, informing solution design, and supporting complex and high value deals. You will engage regularly with CFOs, Treasurers, and senior finance leadership, influencing enterprise level decisions across growth, restructuring, regulatory change, and technology transformation. This role offers a differentiated career path for senior treasury professionals seeking broader strategic exposure and leadership visibility within a global banking franchise. Core advisory areas include International expansion and cross border operating models Shared services and centralisation strategies Treasury operating maturity and organisational design Liquidity structures, risk management, and resilience planning Treasury technology and integration with internal/external partners Typical use cases M&A/divestitures and associated treasury transition strategies Cash management and forecasting structure redesign Order to cash / procure to pay optimisation Treasury centralisation and organisational restructuring This role contributes directly to GPS's competitive position by strengthening the bank's advisory brand and driving revenue opportunities. Key Responsibilities Client Advisory & Deal Support Use practitioner insight to deliver actionable, credible solutions to complex treasury challenges. Lead treasury advisory engagements, strategic reviews, and critical deal support. Identify opportunities across the sales cycle and influence solution design. Represent the bank as an industry expert in client discussions. Leverage global platform capabilities, benchmarking, data insights, and SME partnerships to deliver differentiated outcomes. Market & Industry Leadership Develop thought leadership and represent the bank at industry events. Monitor emerging trends, regulatory developments, and client behaviours to inform GPS positioning. Internal Collaboration & Strategic Input Drive cross functional alignment between Product, Coverage, and Relationship teams. Contribute to market strategy, product initiatives, and segment priorities. Support internal education on treasury practices, risks, and evolving trends. Help develop advisory frameworks, tools, and methodologies. What we are looking for Motivation & fit: Interest in applying treasury expertise in a strategic, client facing advisory capacity, using real world experience to drive transformation and growth. Core background: Significant experience as a corporate treasury practitioner (Treasurer, Deputy Treasurer, or similar) and/or a deep understanding of multinational corporate treasury operations. Domain knowledge: Strong knowledge of corporate and transactional banking products. Treasury foundations: Sound understanding of end to end treasury processes and adjacent finance functions. Regulatory awareness: Familiarity with regulatory considerations impacting treasury. Analytical strength: Strong financial acumen, analytical capability, and strategic problem solving skills. Communication & influence: Excellent verbal and written communication, with proven experience influencing senior stakeholders and delivering consulting quality outputs. Advisory mindset: Ability to translate complex treasury challenges into clear, strategic recommendations. Operating style: Comfortable working in ambiguity and shaping structure where it does not yet exist. Benefits of working at Bank of America UK Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons 20 days of back up childcare including access to school holiday clubs and 20 days of back up adult care per annum The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services. Access to an Employee Assistance Program for confidential support and help for everyday matters Ability to donate to charities of your choice directly through payroll and the bank will match your contribution Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions. Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community. Bank of America Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio economic background . click apply for full job details
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your extensive knowledge and accreditation as Senior Credit Office or equivalent from other comparable institutions with broad and comprehensive understanding of the credit risk field, recognized as a subject matter expert alongside solid managerial experience to Citi's Commercial Banking (CCB). By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. About Role / Team The Portfolio Risk Head for UK CCB is responsible for providing 2nd Line of Defence effective challenge, approval and risk oversight of the Commercial Banking business in UK. This critical Credit Risk role manages a team of credit risk professionals responsible for analysing the creditworthiness of UK mid market companies, assigning risk ratings, recommending, or approving credit extensions or withdrawals, and providing ongoing monitoring of credit exposures. Individuals within this role maintain a balance between risk and return, ensuring that credit policies are appropriate, and perform regular in depth reviews of the credit portfolio. This role manages and mitigates potential credit losses, safeguarding the company's financial stability and supporting sustainable business growth. The successful individual will be a key stakeholder for the CCB within the UK, working closely with Bankers and Credit Underwriters in the 1st Line of Defence in ensuring the credit and lending portfolio is built in a controlled, sustainable and profitable manner. CCB is a fast growing client segment unit within Citi, providing the full range of lending, cash management, trade finance, treasury and Capital Markets products and solutions to mid sized companies across the globe. CCB UK is a strategic growth engine for CCB globally, focusing on globally minded, mid market companies domiciled and operating in UK. What you'll do Lead key risk reviews, ensuring compliance and mitigating threats. Critically evaluate assigned portfolios, identifying and assessing emerging risks. Drive continuous improvement of credit risk processes and standards for assigned entities. Oversee and validate corrective action plans for identified issues, addressing concerns from control functions. Review, challenge and provide approval for the assigned portfolio credits and/or recommendations to more senior credit officers as needed. Provide independent assessments on the accuracy and appropriateness of risk ratings and classifications for assigned portfolios. Assist Senior Risk Heads in orchestrating regional and/or global tasks using innovative techniques and methodologies. Develop strategic plans to enhance the efficiency and effectiveness of the organization. Collaborate with other credit risk families to support the best outcome for Citi, sharing and implementing best practices. Manage relationships and expectations of external regulators, Regulatory reporting, Risk, Finance, and Accounting Policy. Partner with the Risk organization to refine the process of defining, extracting, and utilizing data. Make informed business decisions, considering risk assessment, the firm's reputation, and compliance with laws, rules, and regulations. Enforce compliance with applicable laws, rules, and regulations, upholding policy and ethical business practices. Manage and report control issues with full transparency, using advanced judgment and innovative techniques. As a People Manager Energizes the team by communicating a compelling vision of the future; helps them identify opportunities for change and improvement during uncertainty. Inspires the team to constantly improve, own mistakes, and proactively share learnings with other teams; demonstrates deep curiosity to help the team learn and improve. Creates a team environment in which members are proactively invited to speak up, seek out, and debate alternative views; role models agility to change course when presented with new information. Acts as a catalyst for change by identifying and championing ideas that benefit the organization; supports the team to safely experiment. Communicates the context behind key organizational decisions; puts the enterprise above the team, and helps the team make decisions that benefit the greater good. Creates focus by communicating and aligning resources to the most critical organizational priorities; proactively reduces potential distractions for the team. Leads teams to strengthen controls that support client satisfaction and operational effectiveness; creates a culture in which all team members take accountability for managing risk. Role models, educates, and holds the team accountable for doing the right thing for clients and Citi, in all situations, even when difficult. Holds self and team accountable for establishing partnerships that break down boundaries and engage cross functional partners early and often; creates opportunities for enhanced collaboration across business and functions. Reinforces opportunities for team members to support clients and communities; educates teams on the challenges faced by Citi's constituents. Actively monitors and listens respectfully to how teams are feeling, particularly when facing challenges; assumes best intent and responds with empathy. What we'll need from you Extensive knowledge and accreditation as Senior Credit Office or equivalent from other comparable institutions along with solid managerial experience. Requires a broad and comprehensive understanding of the credit risk field, recognized as a subject matter expert. Demonstrated thought leadership, developing new techniques, methodologies, and approaches for credit risk management. Proven track record of innovation and groundbreaking developments in credit risk assessment and mitigation. Expertise in evaluating complex issues with substantial impact, utilizing in depth quantitative and qualitative analysis. Ability to drive change within and beyond the organization, shaping operational strategies and influencing industry standards. Exceptional communication skills, including clear articulation, effective presentation of complex information, and empathetic response. Advanced skills in mediating disputes and advocating for organizational interests with high level stakeholders. Capability to challenge established norms and pioneer new approaches in complex domains. Proven ability to guide decision making processes and implement technical solutions effectively. Bachelor's/University degree; Master's degree preferred. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure Discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Apr 06, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your extensive knowledge and accreditation as Senior Credit Office or equivalent from other comparable institutions with broad and comprehensive understanding of the credit risk field, recognized as a subject matter expert alongside solid managerial experience to Citi's Commercial Banking (CCB). By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. About Role / Team The Portfolio Risk Head for UK CCB is responsible for providing 2nd Line of Defence effective challenge, approval and risk oversight of the Commercial Banking business in UK. This critical Credit Risk role manages a team of credit risk professionals responsible for analysing the creditworthiness of UK mid market companies, assigning risk ratings, recommending, or approving credit extensions or withdrawals, and providing ongoing monitoring of credit exposures. Individuals within this role maintain a balance between risk and return, ensuring that credit policies are appropriate, and perform regular in depth reviews of the credit portfolio. This role manages and mitigates potential credit losses, safeguarding the company's financial stability and supporting sustainable business growth. The successful individual will be a key stakeholder for the CCB within the UK, working closely with Bankers and Credit Underwriters in the 1st Line of Defence in ensuring the credit and lending portfolio is built in a controlled, sustainable and profitable manner. CCB is a fast growing client segment unit within Citi, providing the full range of lending, cash management, trade finance, treasury and Capital Markets products and solutions to mid sized companies across the globe. CCB UK is a strategic growth engine for CCB globally, focusing on globally minded, mid market companies domiciled and operating in UK. What you'll do Lead key risk reviews, ensuring compliance and mitigating threats. Critically evaluate assigned portfolios, identifying and assessing emerging risks. Drive continuous improvement of credit risk processes and standards for assigned entities. Oversee and validate corrective action plans for identified issues, addressing concerns from control functions. Review, challenge and provide approval for the assigned portfolio credits and/or recommendations to more senior credit officers as needed. Provide independent assessments on the accuracy and appropriateness of risk ratings and classifications for assigned portfolios. Assist Senior Risk Heads in orchestrating regional and/or global tasks using innovative techniques and methodologies. Develop strategic plans to enhance the efficiency and effectiveness of the organization. Collaborate with other credit risk families to support the best outcome for Citi, sharing and implementing best practices. Manage relationships and expectations of external regulators, Regulatory reporting, Risk, Finance, and Accounting Policy. Partner with the Risk organization to refine the process of defining, extracting, and utilizing data. Make informed business decisions, considering risk assessment, the firm's reputation, and compliance with laws, rules, and regulations. Enforce compliance with applicable laws, rules, and regulations, upholding policy and ethical business practices. Manage and report control issues with full transparency, using advanced judgment and innovative techniques. As a People Manager Energizes the team by communicating a compelling vision of the future; helps them identify opportunities for change and improvement during uncertainty. Inspires the team to constantly improve, own mistakes, and proactively share learnings with other teams; demonstrates deep curiosity to help the team learn and improve. Creates a team environment in which members are proactively invited to speak up, seek out, and debate alternative views; role models agility to change course when presented with new information. Acts as a catalyst for change by identifying and championing ideas that benefit the organization; supports the team to safely experiment. Communicates the context behind key organizational decisions; puts the enterprise above the team, and helps the team make decisions that benefit the greater good. Creates focus by communicating and aligning resources to the most critical organizational priorities; proactively reduces potential distractions for the team. Leads teams to strengthen controls that support client satisfaction and operational effectiveness; creates a culture in which all team members take accountability for managing risk. Role models, educates, and holds the team accountable for doing the right thing for clients and Citi, in all situations, even when difficult. Holds self and team accountable for establishing partnerships that break down boundaries and engage cross functional partners early and often; creates opportunities for enhanced collaboration across business and functions. Reinforces opportunities for team members to support clients and communities; educates teams on the challenges faced by Citi's constituents. Actively monitors and listens respectfully to how teams are feeling, particularly when facing challenges; assumes best intent and responds with empathy. What we'll need from you Extensive knowledge and accreditation as Senior Credit Office or equivalent from other comparable institutions along with solid managerial experience. Requires a broad and comprehensive understanding of the credit risk field, recognized as a subject matter expert. Demonstrated thought leadership, developing new techniques, methodologies, and approaches for credit risk management. Proven track record of innovation and groundbreaking developments in credit risk assessment and mitigation. Expertise in evaluating complex issues with substantial impact, utilizing in depth quantitative and qualitative analysis. Ability to drive change within and beyond the organization, shaping operational strategies and influencing industry standards. Exceptional communication skills, including clear articulation, effective presentation of complex information, and empathetic response. Advanced skills in mediating disputes and advocating for organizational interests with high level stakeholders. Capability to challenge established norms and pioneer new approaches in complex domains. Proven ability to guide decision making processes and implement technical solutions effectively. Bachelor's/University degree; Master's degree preferred. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure Discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
From Finance Manager to CFO: The Skills that Redefine the Modern Finance Career Path 8 min read October 4, 2025 Introduction Reaching the Chief Financial Officer level remains one of the most visible milestones in a finance career. Yet the path from Finance Manager to CFO is rarely linear. What was once an upward move through accounting and reporting roles has evolved into a broader journey-one that requires fluency in strategy, valuation, governance, and commercial leadership. In today's finance functions, technical skill is essential but no longer sufficient. The modern CFO operates at the intersection of finance, strategy, and business transformation. Over the past decade, the expectations of finance leaders have shifted dramatically. Digitalisation, private capital growth, and cross-border competition have expanded the CFO's remit from stewarding financial statements to shaping corporate direction. Whether in listed companies, venture backed scale ups, or private equity portfolio firms, employers increasingly seek leaders who can connect operational performance with shareholder value. This structural change is redefining both career trajectories and the learning pathways professionals choose along the way. The Career Path: From Finance Manager to CFO Most professionals begin their senior finance journey in controllership, management reporting, or FP&A. The Finance Manager role typically consolidates technical oversight-accounting & financial reporting, forecasting, and compliance-while introducing the first layers of strategic exposure. Progression to Finance Director or Head of FP&A demands a shift toward business partnering. This implies aligning financial data with operational decisions, managing cross functional teams, and guiding capital allocation. These middle senior positions often mark the transition from pure analysis to influence in decision making. At the upper end of the ladder, the Group Controller or CFO role brings together three dimensions of leadership: strategic foresight, governance responsibility, and stakeholder communication. The CFO becomes both an internal advisor to the CEO and a public face to investors, boards, and lenders. Working at a PE or VC Backed Company or Startup In many private equity or venture capital backed companies, the VP Finance role often represents the highest level of financial and operational leadership before a formal finance department is fully established. At this stage, a deep understanding of how private equity operates and how governance frameworks function becomes essential. The VP Finance acts as the bridge between investors and founders-ensuring transparency, financial discipline, and accountability while supporting growth objectives and capital efficiency. In the most competitive markets-London, Paris, Milan, and Madrid-median compensation reflects this blend of accountability and strategic scope. Salaries typically rise from the mid 50k range at Finance Manager level to above £120k or €120k at the CFO level, with bonuses frequently adding 15-25 percent. The salary gap signals more than seniority; it represents the premium on business judgement and boardroom literacy. Each step on the salary ladder is associated with a distinct skill profile. Skills that Drive the Transition Advancing from Finance Manager to CFO requires mastery of both the science and the art of finance leadership. Analysis of senior level job descriptions across the UK and continental Europe reveals five recurring domains of expertise that consistently appear in high earning roles: Corporate Finance: Understanding capital structure, cost of capital, and investment appraisal is now fundamental. CFOs are expected to evaluate projects through NPV, IRR, and scenario analysis, integrating these insights into strategy rather than treating them as compliance exercises. Business Valuation: The ability to value companies, divisions, and strategic options underpins decision making in M&A and fundraising. Whether through discounted cash flow, comparables, or transaction multiples, valuation fluency signals boardroom readiness. Corporate Governance: Boards demand finance leaders who understand oversight frameworks, director duties, and audit committee dynamics. Governance knowledge is increasingly vital as CFOs become custodians of transparency and ethical decision making. Private Equity and Venture Capital Exposure: Many modern CFOs operate within PE backed or VC backed structures. Familiarity with investor reporting, capital calls, and exit strategies differentiates candidates capable of engaging private capital stakeholders. Mergers and Acquisitions: Strategic growth through acquisitions is common across Europe's mid market. Experience managing due diligence, synergy assessment, and post deal integration enhances a finance leader's credibility. Developing these skills systematically is what transforms financial managers into strategic partners. As many executives acknowledge, finance today is no longer just about slicing and dicing excels to present a P&L - which nowadays, thanks to advanced tools and business intelligence these are almost automated - it is more about direction and understanding of market dynamics. Valuefinex, provider of fractional CFO services in the UK and Europe said, "our fractional CFOs support private equity backed and Series A+ companies, where the role typically requires senior finance leaders to prioritise in the short term, the streamlining of the processes, enhancing information flow, and reducing back office manual and repetitive workload. The goal is to redirect those hours toward greater involvement in the commercial and strategic aspects of finance in the mid and long term." This convergence creates both opportunity and pressure. The route to CFO can accelerate for those who deliberately acquire cross functional exposure-leading system implementations, managing investor relations, or contributing to board committees. Conversely, remaining confined to traditional and routine financial control may limit career mobility. Strategic literacy-understanding how to interpret valuation drivers, evaluate capital structure decisions, and communicate governance implications-is increasingly recognised as a key differentiator for leadership succession. Finance professionals who can connect analytical insight with strategic context stand out as future CFOs. The Two Clear Paths to the CFO Role Many finance professionals aspire to reach the CFO level but often find themselves constrained by traditional, reporting driven roles. The challenge is not competence, it is exposure. Without deliberate development of strategic, commercial, and governance related skills, progression can plateau. In active markets such as London, where private equity and venture backed companies represent an important share of hiring, two main routes have emerged for professionals aiming to accelerate their trajectory. The first is to acquire the five core strategic competencies-corporate finance, business valuation, corporate governance, private equity or venture capital exposure, and M&A-through focused executive programmes designed to build decision level capability. The second is to pursue a more entrepreneurial route by taking on fractional CFO or interim finance leadership roles, a fast growing segment driven by high growth and PE backed companies seeking experienced guidance on finance and governance matters. Fractional CFO roles, in particular, are reshaping how senior finance expertise is deployed. These positions place leaders at the centre of dynamic, scaling businesses where every process improvement and strategic decision can multiply enterprise value. Companies in this space are not merely looking for financial reporting or complex Excel workbooks -they seek experienced finance leaders who can bring structure, discipline, and foresight to fast growing teams. The role often involves setting standards that allow the organisation to scale efficiently while maintaining control over risk, governance, and cash flow visibility. Equally important is the ability to act as a genuine business partner to the founding team and executive leadership-working cross functionally to align operations, finance, and strategy toward the next valuation milestone or growth target. Startup funding rarely happens all at once, instead it progresses through distinct stages as the business matures. Each funding round introduces new investors, ideally higher valuations, and increasingly formal expectations around governance and reporting. At each stage, the CFO plays a pivotal role in bridging investor confidence with operational reality, ensuring the company remains both growth oriented and well controlled. At CLFI, we deliver the first online executive programme in Corporate Finance, Valuation & Governance, with exclusive modules on Private Equity and Mergers & Acquisitions-topics traditionally reserved for top tier business schools and often accessible only through employer sponsorship. Today, as brand prestige becomes less decisive than demonstrable competence, accessible and high quality executive education provides a direct bridge to boardroom readiness. The Executive Certificate in Corporate Finance, Valuation & Governance delivers a full business school standard curriculum through flexible, self paced modules. It covers five integrated courses - Corporate Finance, Business Valuation, Corporate Governance, Private Equity, . click apply for full job details
Apr 06, 2026
Full time
From Finance Manager to CFO: The Skills that Redefine the Modern Finance Career Path 8 min read October 4, 2025 Introduction Reaching the Chief Financial Officer level remains one of the most visible milestones in a finance career. Yet the path from Finance Manager to CFO is rarely linear. What was once an upward move through accounting and reporting roles has evolved into a broader journey-one that requires fluency in strategy, valuation, governance, and commercial leadership. In today's finance functions, technical skill is essential but no longer sufficient. The modern CFO operates at the intersection of finance, strategy, and business transformation. Over the past decade, the expectations of finance leaders have shifted dramatically. Digitalisation, private capital growth, and cross-border competition have expanded the CFO's remit from stewarding financial statements to shaping corporate direction. Whether in listed companies, venture backed scale ups, or private equity portfolio firms, employers increasingly seek leaders who can connect operational performance with shareholder value. This structural change is redefining both career trajectories and the learning pathways professionals choose along the way. The Career Path: From Finance Manager to CFO Most professionals begin their senior finance journey in controllership, management reporting, or FP&A. The Finance Manager role typically consolidates technical oversight-accounting & financial reporting, forecasting, and compliance-while introducing the first layers of strategic exposure. Progression to Finance Director or Head of FP&A demands a shift toward business partnering. This implies aligning financial data with operational decisions, managing cross functional teams, and guiding capital allocation. These middle senior positions often mark the transition from pure analysis to influence in decision making. At the upper end of the ladder, the Group Controller or CFO role brings together three dimensions of leadership: strategic foresight, governance responsibility, and stakeholder communication. The CFO becomes both an internal advisor to the CEO and a public face to investors, boards, and lenders. Working at a PE or VC Backed Company or Startup In many private equity or venture capital backed companies, the VP Finance role often represents the highest level of financial and operational leadership before a formal finance department is fully established. At this stage, a deep understanding of how private equity operates and how governance frameworks function becomes essential. The VP Finance acts as the bridge between investors and founders-ensuring transparency, financial discipline, and accountability while supporting growth objectives and capital efficiency. In the most competitive markets-London, Paris, Milan, and Madrid-median compensation reflects this blend of accountability and strategic scope. Salaries typically rise from the mid 50k range at Finance Manager level to above £120k or €120k at the CFO level, with bonuses frequently adding 15-25 percent. The salary gap signals more than seniority; it represents the premium on business judgement and boardroom literacy. Each step on the salary ladder is associated with a distinct skill profile. Skills that Drive the Transition Advancing from Finance Manager to CFO requires mastery of both the science and the art of finance leadership. Analysis of senior level job descriptions across the UK and continental Europe reveals five recurring domains of expertise that consistently appear in high earning roles: Corporate Finance: Understanding capital structure, cost of capital, and investment appraisal is now fundamental. CFOs are expected to evaluate projects through NPV, IRR, and scenario analysis, integrating these insights into strategy rather than treating them as compliance exercises. Business Valuation: The ability to value companies, divisions, and strategic options underpins decision making in M&A and fundraising. Whether through discounted cash flow, comparables, or transaction multiples, valuation fluency signals boardroom readiness. Corporate Governance: Boards demand finance leaders who understand oversight frameworks, director duties, and audit committee dynamics. Governance knowledge is increasingly vital as CFOs become custodians of transparency and ethical decision making. Private Equity and Venture Capital Exposure: Many modern CFOs operate within PE backed or VC backed structures. Familiarity with investor reporting, capital calls, and exit strategies differentiates candidates capable of engaging private capital stakeholders. Mergers and Acquisitions: Strategic growth through acquisitions is common across Europe's mid market. Experience managing due diligence, synergy assessment, and post deal integration enhances a finance leader's credibility. Developing these skills systematically is what transforms financial managers into strategic partners. As many executives acknowledge, finance today is no longer just about slicing and dicing excels to present a P&L - which nowadays, thanks to advanced tools and business intelligence these are almost automated - it is more about direction and understanding of market dynamics. Valuefinex, provider of fractional CFO services in the UK and Europe said, "our fractional CFOs support private equity backed and Series A+ companies, where the role typically requires senior finance leaders to prioritise in the short term, the streamlining of the processes, enhancing information flow, and reducing back office manual and repetitive workload. The goal is to redirect those hours toward greater involvement in the commercial and strategic aspects of finance in the mid and long term." This convergence creates both opportunity and pressure. The route to CFO can accelerate for those who deliberately acquire cross functional exposure-leading system implementations, managing investor relations, or contributing to board committees. Conversely, remaining confined to traditional and routine financial control may limit career mobility. Strategic literacy-understanding how to interpret valuation drivers, evaluate capital structure decisions, and communicate governance implications-is increasingly recognised as a key differentiator for leadership succession. Finance professionals who can connect analytical insight with strategic context stand out as future CFOs. The Two Clear Paths to the CFO Role Many finance professionals aspire to reach the CFO level but often find themselves constrained by traditional, reporting driven roles. The challenge is not competence, it is exposure. Without deliberate development of strategic, commercial, and governance related skills, progression can plateau. In active markets such as London, where private equity and venture backed companies represent an important share of hiring, two main routes have emerged for professionals aiming to accelerate their trajectory. The first is to acquire the five core strategic competencies-corporate finance, business valuation, corporate governance, private equity or venture capital exposure, and M&A-through focused executive programmes designed to build decision level capability. The second is to pursue a more entrepreneurial route by taking on fractional CFO or interim finance leadership roles, a fast growing segment driven by high growth and PE backed companies seeking experienced guidance on finance and governance matters. Fractional CFO roles, in particular, are reshaping how senior finance expertise is deployed. These positions place leaders at the centre of dynamic, scaling businesses where every process improvement and strategic decision can multiply enterprise value. Companies in this space are not merely looking for financial reporting or complex Excel workbooks -they seek experienced finance leaders who can bring structure, discipline, and foresight to fast growing teams. The role often involves setting standards that allow the organisation to scale efficiently while maintaining control over risk, governance, and cash flow visibility. Equally important is the ability to act as a genuine business partner to the founding team and executive leadership-working cross functionally to align operations, finance, and strategy toward the next valuation milestone or growth target. Startup funding rarely happens all at once, instead it progresses through distinct stages as the business matures. Each funding round introduces new investors, ideally higher valuations, and increasingly formal expectations around governance and reporting. At each stage, the CFO plays a pivotal role in bridging investor confidence with operational reality, ensuring the company remains both growth oriented and well controlled. At CLFI, we deliver the first online executive programme in Corporate Finance, Valuation & Governance, with exclusive modules on Private Equity and Mergers & Acquisitions-topics traditionally reserved for top tier business schools and often accessible only through employer sponsorship. Today, as brand prestige becomes less decisive than demonstrable competence, accessible and high quality executive education provides a direct bridge to boardroom readiness. The Executive Certificate in Corporate Finance, Valuation & Governance delivers a full business school standard curriculum through flexible, self paced modules. It covers five integrated courses - Corporate Finance, Business Valuation, Corporate Governance, Private Equity, . click apply for full job details
From Finance Manager to CFO: The Skills that Redefine the Modern Finance Career Path 8 min read October 4, 2025 Introduction Reaching the Chief Financial Officer level remains one of the most visible milestones in a finance career. Yet the path from Finance Manager to CFO is rarely linear. What was once an upward move through accounting and reporting roles has evolved into a broader journey-one that requires fluency in strategy, valuation, governance, and commercial leadership. In today's finance functions, technical skill is essential but no longer sufficient. The modern CFO operates at the intersection of finance, strategy, and business transformation. Over the past decade, the expectations of finance leaders have shifted dramatically. Digitalisation, private capital growth, and cross-border competition have expanded the CFO's remit from stewarding financial statements to shaping corporate direction. Whether in listed companies, venture backed scale ups, or private equity portfolio firms, employers increasingly seek leaders who can connect operational performance with shareholder value. This structural change is redefining both career trajectories and the learning pathways professionals choose along the way. The Career Path: From Finance Manager to CFO Most professionals begin their senior finance journey in controllership, management reporting, or FP&A. The Finance Manager role typically consolidates technical oversight-accounting & financial reporting, forecasting, and compliance-while introducing the first layers of strategic exposure. Progression to Finance Director or Head of FP&A demands a shift toward business partnering. This implies aligning financial data with operational decisions, managing cross functional teams, and guiding capital allocation. These middle senior positions often mark the transition from pure analysis to influence in decision making. At the upper end of the ladder, the Group Controller or CFO role brings together three dimensions of leadership: strategic foresight, governance responsibility, and stakeholder communication. The CFO becomes both an internal advisor to the CEO and a public face to investors, boards, and lenders. Working at a PE or VC Backed Company or Startup In many private equity or venture capital backed companies, the VP Finance role often represents the highest level of financial and operational leadership before a formal finance department is fully established. At this stage, a deep understanding of how private equity operates and how governance frameworks function becomes essential. The VP Finance acts as the bridge between investors and founders-ensuring transparency, financial discipline, and accountability while supporting growth objectives and capital efficiency. In the most competitive markets-London, Paris, Milan, and Madrid-median compensation reflects this blend of accountability and strategic scope. Salaries typically rise from the mid 50k range at Finance Manager level to above £120k or €120k at the CFO level, with bonuses frequently adding 15-25 percent. The salary gap signals more than seniority; it represents the premium on business judgement and boardroom literacy. Each step on the salary ladder is associated with a distinct skill profile. Skills that Drive the Transition Advancing from Finance Manager to CFO requires mastery of both the science and the art of finance leadership. Analysis of senior level job descriptions across the UK and continental Europe reveals five recurring domains of expertise that consistently appear in high earning roles: Corporate Finance: Understanding capital structure, cost of capital, and investment appraisal is now fundamental. CFOs are expected to evaluate projects through NPV, IRR, and scenario analysis, integrating these insights into strategy rather than treating them as compliance exercises. Business Valuation: The ability to value companies, divisions, and strategic options underpins decision making in M&A and fundraising. Whether through discounted cash flow, comparables, or transaction multiples, valuation fluency signals boardroom readiness. Corporate Governance: Boards demand finance leaders who understand oversight frameworks, director duties, and audit committee dynamics. Governance knowledge is increasingly vital as CFOs become custodians of transparency and ethical decision making. Private Equity and Venture Capital Exposure: Many modern CFOs operate within PE backed or VC backed structures. Familiarity with investor reporting, capital calls, and exit strategies differentiates candidates capable of engaging private capital stakeholders. Mergers and Acquisitions: Strategic growth through acquisitions is common across Europe's mid market. Experience managing due diligence, synergy assessment, and post deal integration enhances a finance leader's credibility. Developing these skills systematically is what transforms financial managers into strategic partners. As many executives acknowledge, finance today is no longer just about slicing and dicing excels to present a P&L - which nowadays, thanks to advanced tools and business intelligence these are almost automated - it is more about direction and understanding of market dynamics. Valuefinex, provider of fractional CFO services in the UK and Europe said, "our fractional CFOs support private equity backed and Series A+ companies, where the role typically requires senior finance leaders to prioritise in the short term, the streamlining of the processes, enhancing information flow, and reducing back office manual and repetitive workload. The goal is to redirect those hours toward greater involvement in the commercial and strategic aspects of finance in the mid and long term." This convergence creates both opportunity and pressure. The route to CFO can accelerate for those who deliberately acquire cross functional exposure-leading system implementations, managing investor relations, or contributing to board committees. Conversely, remaining confined to traditional and routine financial control may limit career mobility. Strategic literacy-understanding how to interpret valuation drivers, evaluate capital structure decisions, and communicate governance implications-is increasingly recognised as a key differentiator for leadership succession. Finance professionals who can connect analytical insight with strategic context stand out as future CFOs. The Two Clear Paths to the CFO Role Many finance professionals aspire to reach the CFO level but often find themselves constrained by traditional, reporting driven roles. The challenge is not competence, it is exposure. Without deliberate development of strategic, commercial, and governance related skills, progression can plateau. In active markets such as London, where private equity and venture backed companies represent an important share of hiring, two main routes have emerged for professionals aiming to accelerate their trajectory. The first is to acquire the five core strategic competencies-corporate finance, business valuation, corporate governance, private equity or venture capital exposure, and M&A-through focused executive programmes designed to build decision level capability. The second is to pursue a more entrepreneurial route by taking on fractional CFO or interim finance leadership roles, a fast growing segment driven by high growth and PE backed companies seeking experienced guidance on finance and governance matters. Fractional CFO roles, in particular, are reshaping how senior finance expertise is deployed. These positions place leaders at the centre of dynamic, scaling businesses where every process improvement and strategic decision can multiply enterprise value. Companies in this space are not merely looking for financial reporting or complex Excel workbooks -they seek experienced finance leaders who can bring structure, discipline, and foresight to fast growing teams. The role often involves setting standards that allow the organisation to scale efficiently while maintaining control over risk, governance, and cash flow visibility. Equally important is the ability to act as a genuine business partner to the founding team and executive leadership-working cross functionally to align operations, finance, and strategy toward the next valuation milestone or growth target. Startup funding rarely happens all at once, instead it progresses through distinct stages as the business matures. Each funding round introduces new investors, ideally higher valuations, and increasingly formal expectations around governance and reporting. At each stage, the CFO plays a pivotal role in bridging investor confidence with operational reality, ensuring the company remains both growth oriented and well controlled. At CLFI, we deliver the first online executive programme in Corporate Finance, Valuation & Governance, with exclusive modules on Private Equity and Mergers & Acquisitions-topics traditionally reserved for top tier business schools and often accessible only through employer sponsorship. Today, as brand prestige becomes less decisive than demonstrable competence, accessible and high quality executive education provides a direct bridge to boardroom readiness. The Executive Certificate in Corporate Finance, Valuation & Governance delivers a full business school standard curriculum through flexible, self paced modules. It covers five integrated courses - Corporate Finance, Business Valuation, Corporate Governance, Private Equity, . click apply for full job details
Apr 06, 2026
Full time
From Finance Manager to CFO: The Skills that Redefine the Modern Finance Career Path 8 min read October 4, 2025 Introduction Reaching the Chief Financial Officer level remains one of the most visible milestones in a finance career. Yet the path from Finance Manager to CFO is rarely linear. What was once an upward move through accounting and reporting roles has evolved into a broader journey-one that requires fluency in strategy, valuation, governance, and commercial leadership. In today's finance functions, technical skill is essential but no longer sufficient. The modern CFO operates at the intersection of finance, strategy, and business transformation. Over the past decade, the expectations of finance leaders have shifted dramatically. Digitalisation, private capital growth, and cross-border competition have expanded the CFO's remit from stewarding financial statements to shaping corporate direction. Whether in listed companies, venture backed scale ups, or private equity portfolio firms, employers increasingly seek leaders who can connect operational performance with shareholder value. This structural change is redefining both career trajectories and the learning pathways professionals choose along the way. The Career Path: From Finance Manager to CFO Most professionals begin their senior finance journey in controllership, management reporting, or FP&A. The Finance Manager role typically consolidates technical oversight-accounting & financial reporting, forecasting, and compliance-while introducing the first layers of strategic exposure. Progression to Finance Director or Head of FP&A demands a shift toward business partnering. This implies aligning financial data with operational decisions, managing cross functional teams, and guiding capital allocation. These middle senior positions often mark the transition from pure analysis to influence in decision making. At the upper end of the ladder, the Group Controller or CFO role brings together three dimensions of leadership: strategic foresight, governance responsibility, and stakeholder communication. The CFO becomes both an internal advisor to the CEO and a public face to investors, boards, and lenders. Working at a PE or VC Backed Company or Startup In many private equity or venture capital backed companies, the VP Finance role often represents the highest level of financial and operational leadership before a formal finance department is fully established. At this stage, a deep understanding of how private equity operates and how governance frameworks function becomes essential. The VP Finance acts as the bridge between investors and founders-ensuring transparency, financial discipline, and accountability while supporting growth objectives and capital efficiency. In the most competitive markets-London, Paris, Milan, and Madrid-median compensation reflects this blend of accountability and strategic scope. Salaries typically rise from the mid 50k range at Finance Manager level to above £120k or €120k at the CFO level, with bonuses frequently adding 15-25 percent. The salary gap signals more than seniority; it represents the premium on business judgement and boardroom literacy. Each step on the salary ladder is associated with a distinct skill profile. Skills that Drive the Transition Advancing from Finance Manager to CFO requires mastery of both the science and the art of finance leadership. Analysis of senior level job descriptions across the UK and continental Europe reveals five recurring domains of expertise that consistently appear in high earning roles: Corporate Finance: Understanding capital structure, cost of capital, and investment appraisal is now fundamental. CFOs are expected to evaluate projects through NPV, IRR, and scenario analysis, integrating these insights into strategy rather than treating them as compliance exercises. Business Valuation: The ability to value companies, divisions, and strategic options underpins decision making in M&A and fundraising. Whether through discounted cash flow, comparables, or transaction multiples, valuation fluency signals boardroom readiness. Corporate Governance: Boards demand finance leaders who understand oversight frameworks, director duties, and audit committee dynamics. Governance knowledge is increasingly vital as CFOs become custodians of transparency and ethical decision making. Private Equity and Venture Capital Exposure: Many modern CFOs operate within PE backed or VC backed structures. Familiarity with investor reporting, capital calls, and exit strategies differentiates candidates capable of engaging private capital stakeholders. Mergers and Acquisitions: Strategic growth through acquisitions is common across Europe's mid market. Experience managing due diligence, synergy assessment, and post deal integration enhances a finance leader's credibility. Developing these skills systematically is what transforms financial managers into strategic partners. As many executives acknowledge, finance today is no longer just about slicing and dicing excels to present a P&L - which nowadays, thanks to advanced tools and business intelligence these are almost automated - it is more about direction and understanding of market dynamics. Valuefinex, provider of fractional CFO services in the UK and Europe said, "our fractional CFOs support private equity backed and Series A+ companies, where the role typically requires senior finance leaders to prioritise in the short term, the streamlining of the processes, enhancing information flow, and reducing back office manual and repetitive workload. The goal is to redirect those hours toward greater involvement in the commercial and strategic aspects of finance in the mid and long term." This convergence creates both opportunity and pressure. The route to CFO can accelerate for those who deliberately acquire cross functional exposure-leading system implementations, managing investor relations, or contributing to board committees. Conversely, remaining confined to traditional and routine financial control may limit career mobility. Strategic literacy-understanding how to interpret valuation drivers, evaluate capital structure decisions, and communicate governance implications-is increasingly recognised as a key differentiator for leadership succession. Finance professionals who can connect analytical insight with strategic context stand out as future CFOs. The Two Clear Paths to the CFO Role Many finance professionals aspire to reach the CFO level but often find themselves constrained by traditional, reporting driven roles. The challenge is not competence, it is exposure. Without deliberate development of strategic, commercial, and governance related skills, progression can plateau. In active markets such as London, where private equity and venture backed companies represent an important share of hiring, two main routes have emerged for professionals aiming to accelerate their trajectory. The first is to acquire the five core strategic competencies-corporate finance, business valuation, corporate governance, private equity or venture capital exposure, and M&A-through focused executive programmes designed to build decision level capability. The second is to pursue a more entrepreneurial route by taking on fractional CFO or interim finance leadership roles, a fast growing segment driven by high growth and PE backed companies seeking experienced guidance on finance and governance matters. Fractional CFO roles, in particular, are reshaping how senior finance expertise is deployed. These positions place leaders at the centre of dynamic, scaling businesses where every process improvement and strategic decision can multiply enterprise value. Companies in this space are not merely looking for financial reporting or complex Excel workbooks -they seek experienced finance leaders who can bring structure, discipline, and foresight to fast growing teams. The role often involves setting standards that allow the organisation to scale efficiently while maintaining control over risk, governance, and cash flow visibility. Equally important is the ability to act as a genuine business partner to the founding team and executive leadership-working cross functionally to align operations, finance, and strategy toward the next valuation milestone or growth target. Startup funding rarely happens all at once, instead it progresses through distinct stages as the business matures. Each funding round introduces new investors, ideally higher valuations, and increasingly formal expectations around governance and reporting. At each stage, the CFO plays a pivotal role in bridging investor confidence with operational reality, ensuring the company remains both growth oriented and well controlled. At CLFI, we deliver the first online executive programme in Corporate Finance, Valuation & Governance, with exclusive modules on Private Equity and Mergers & Acquisitions-topics traditionally reserved for top tier business schools and often accessible only through employer sponsorship. Today, as brand prestige becomes less decisive than demonstrable competence, accessible and high quality executive education provides a direct bridge to boardroom readiness. The Executive Certificate in Corporate Finance, Valuation & Governance delivers a full business school standard curriculum through flexible, self paced modules. It covers five integrated courses - Corporate Finance, Business Valuation, Corporate Governance, Private Equity, . click apply for full job details
Overview Director of Cloud Transformation London (Hybrid) We're looking for a senior, commercially astute cloud leader to define and champion a market-leading cloud transformation and innovation agenda. This is a high-impact, outward-facing role shaping strategy, growth, and client outcomes across enterprise environments. Qualifications Enterprise-scale AWS & Azure cloud transformation leadership Proven cloud innovation experience, including accelerators, platforms, and reusable IP Driving innovation across AI/ML Ops, platform engineering & FinOps Translating cloud strategy into commercial growth and competitive differentiation Acting as a trusted C-suite advisor on cloud-led transformation Supporting major bids, complex pursuits, and executive client engagements Building strong partner ecosystems and joint go-to-market propositions Influencing across consulting, delivery, sales, and technology teams This role suits a technically credible, cloud-enthusiastic individual who thrives in complex, high-growth environments and wants to shape the future of cloud-led transformation. Interested? Apply now! We Are Aspire Ltd are a Disability Confident Committed employer
Apr 06, 2026
Full time
Overview Director of Cloud Transformation London (Hybrid) We're looking for a senior, commercially astute cloud leader to define and champion a market-leading cloud transformation and innovation agenda. This is a high-impact, outward-facing role shaping strategy, growth, and client outcomes across enterprise environments. Qualifications Enterprise-scale AWS & Azure cloud transformation leadership Proven cloud innovation experience, including accelerators, platforms, and reusable IP Driving innovation across AI/ML Ops, platform engineering & FinOps Translating cloud strategy into commercial growth and competitive differentiation Acting as a trusted C-suite advisor on cloud-led transformation Supporting major bids, complex pursuits, and executive client engagements Building strong partner ecosystems and joint go-to-market propositions Influencing across consulting, delivery, sales, and technology teams This role suits a technically credible, cloud-enthusiastic individual who thrives in complex, high-growth environments and wants to shape the future of cloud-led transformation. Interested? Apply now! We Are Aspire Ltd are a Disability Confident Committed employer
Partner (GTM / Advisory Lead) - Europe Location: Europe (flexible) Travel: Client-facing, as required Level: Partner / Executive Leadership About the Role Our client is an independent, high-growth consulting firm specialising in large-scale enterprise transformation across SAP and digital programmes. As part of their FY growth plan, they are looking to appoint a Partner - GTM / Advisory Lead to drive market expansion, originate new opportunities, and build strategic client relationships across Europe. This is a senior, market-facing leadership role focused on revenue growth, client acquisition, and executive-level advisory across complex transformation programmes. Key Responsibilities Drive the go-to-market strategy and execution across target industries and accounts. Originate, shape, and close new consulting and transformation opportunities. Build and maintain C-level client relationships across enterprise organisations. Act as a market-facing leader representing the firm in strategic engagements. Lead pursuit teams and support proposal development and deal structuring. Collaborate with delivery leadership to ensure successful execution of programmes. Identify growth areas across SAP, enterprise platforms, and digital transformation. Contribute to the firm's European expansion strategy and capability development. Required Experience Proven experience operating at Partner, Director, or Executive level within a consulting or transformation environment. Strong track record of originating and closing large enterprise deals. Deep experience across SAP or enterprise transformation programmes. Demonstrated ability to build and manage senior client relationships. Experience driving go-to-market strategy and leading business development. Strong commercial acumen with experience in complex deal cycles. Key Attributes Entrepreneurial mindset with a strong ownership mentality. Market-facing, relationship-driven leader. Strategic thinker with strong execution capability. Credible advisor at C-suite level. Comfortable operating in a high-growth, boutique consulting environment. Why Join Partner-level leadership role with significant market influence. Opportunity to shape the European growth strategy. Work on large-scale, high-impact transformation programmes. Entrepreneurial culture with strong leadership visibility.
Apr 06, 2026
Full time
Partner (GTM / Advisory Lead) - Europe Location: Europe (flexible) Travel: Client-facing, as required Level: Partner / Executive Leadership About the Role Our client is an independent, high-growth consulting firm specialising in large-scale enterprise transformation across SAP and digital programmes. As part of their FY growth plan, they are looking to appoint a Partner - GTM / Advisory Lead to drive market expansion, originate new opportunities, and build strategic client relationships across Europe. This is a senior, market-facing leadership role focused on revenue growth, client acquisition, and executive-level advisory across complex transformation programmes. Key Responsibilities Drive the go-to-market strategy and execution across target industries and accounts. Originate, shape, and close new consulting and transformation opportunities. Build and maintain C-level client relationships across enterprise organisations. Act as a market-facing leader representing the firm in strategic engagements. Lead pursuit teams and support proposal development and deal structuring. Collaborate with delivery leadership to ensure successful execution of programmes. Identify growth areas across SAP, enterprise platforms, and digital transformation. Contribute to the firm's European expansion strategy and capability development. Required Experience Proven experience operating at Partner, Director, or Executive level within a consulting or transformation environment. Strong track record of originating and closing large enterprise deals. Deep experience across SAP or enterprise transformation programmes. Demonstrated ability to build and manage senior client relationships. Experience driving go-to-market strategy and leading business development. Strong commercial acumen with experience in complex deal cycles. Key Attributes Entrepreneurial mindset with a strong ownership mentality. Market-facing, relationship-driven leader. Strategic thinker with strong execution capability. Credible advisor at C-suite level. Comfortable operating in a high-growth, boutique consulting environment. Why Join Partner-level leadership role with significant market influence. Opportunity to shape the European growth strategy. Work on large-scale, high-impact transformation programmes. Entrepreneurial culture with strong leadership visibility.
A leading cloud transformation company in London is seeking a Director of Cloud Transformation to shape strategy, growth, and client outcomes. The ideal candidate will have extensive experience in leading cloud transformations using AWS and Azure, driving innovation, and acting as a trusted advisor to C-suite executives. This high-impact role is hybrid and offers the chance to influence significant cloud-led changes within enterprise environments.
Apr 06, 2026
Full time
A leading cloud transformation company in London is seeking a Director of Cloud Transformation to shape strategy, growth, and client outcomes. The ideal candidate will have extensive experience in leading cloud transformations using AWS and Azure, driving innovation, and acting as a trusted advisor to C-suite executives. This high-impact role is hybrid and offers the chance to influence significant cloud-led changes within enterprise environments.
Our award winning client is currently seeking a Paid MediaDirector to join their team on a permanent basis. The Performance Director will be required to ensure demand generation strategy translates into effective execution across paid media and SEO programmes for Enterprise and high-growth SaaS clients. Key Responsibilities: Translate demand generation strategy into clear channel priorities, testing click apply for full job details
Apr 06, 2026
Full time
Our award winning client is currently seeking a Paid MediaDirector to join their team on a permanent basis. The Performance Director will be required to ensure demand generation strategy translates into effective execution across paid media and SEO programmes for Enterprise and high-growth SaaS clients. Key Responsibilities: Translate demand generation strategy into clear channel priorities, testing click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Join us! We're always happy to hear from people who are eager to learn and grow, and share our values. Read more about the role and apply. About the role: As a Director in our Strategy & Transformation team, you'll be a trusted partner to the CIOs and CTOs of some of the world's most ambitious organisations. You'll bring a sharp technical lens to digital strategy, enterprise architecture, and large-scale transformation, balancing high-level strategic oversight with hands on architectural design. You'll work across industries, bringing structure and clarity to some of the most complex challenges our clients face and you'll do it as part of a collaborative, multi-disciplinary team that genuinely cares about the quality and impact of its work. At this level, you'll also play a meaningful role in shaping Futurice's own growth, contributing to business development, building long term client relationships, and investing in the people around you. Skills & Requirements: We'd love to hear from you if you have: Significant experience in digital, technology, or data strategy - You've worked at the intersection of business and technology for a meaningful stretch of your career (10+ years), and you've done it in more than one context. We care about the depth and scope of what you've done. Hands on technical fluency - You're comfortable across modern technologies: AI, cloud, APIs, enterprise architecture - and you can move between high level strategy and detailed design without losing the thread. Commercial clarity - You can translate a business problem into an architectural direction, and you understand what makes a recommendation land with a CFO as well as a CTO. Communication that builds trust - You can make complex ideas feel simple without losing their integrity. You're as comfortable in a client boardroom as you are in a working session with an engineering team. Collaborative influence - You bring people with you. You know how to build alignment across competing stakeholders, and you do it by listening as much as by speaking. Curiosity over ego is something you genuinely believe in. Commitment to inclusive leadership - You notice when a room isn't representative, when a decision is being made without enough perspectives, or when someone isn't being heard - and you do something about it. You understand that the best outcomes come from the broadest range of inputs. Drive for meaningful impact - You connect your work to your clients' bigger picture. You care about doing things well and doing them responsibly, including thinking about the environmental and social impact of the transformation work you lead. Nice to have: Experience working within or closely with a consultancy, agency, or professional services environment or you have a background in operating model design, digital portfolio management, or enterprise scale AI strategy. What you'll do In this role, you will: Architect target states - Design modern technology architectures and enterprise capabilities that directly support our clients' strategic business goals. Lead complex projects - Oversee end to end delivery on transformation programmes, ensuring quality, managing client expectations, and keeping an eye on project health. Advise at C level - Build trusted relationships with senior stakeholders, offering guidance that genuinely shapes how clients think about their technology futures. Guide AI & data transformation - Help clients adopt data and AI responsibly, integrating it into enterprise capabilities in ways that are practical, ethical, and built to last. Grow the business - Identify and pursue new opportunities, contribute to proposals, and help shape Futurice's presence in the market. Develop the people around you - Create the conditions for your team to do their best work: removing blockers, sharing knowledge, and championing a culture where everyone's voice counts. Next steps - who you'll meet and for what We aim to make the process clear, human, and respectful of your time: Recruiter screen (30m) - with someone from our People Team Case study exercise (60m) - with 2 team members from our Strategy and Tech team Ways of working & values interview (90m) - with a cross functional duo. What Futurice Offers You We use a transparent salary model based on your skills, responsibilities, and impact. The salary band for this role is £86,000 - £115,000 depending on experience. We also believe in care, trust, transparency, and continuous improvement. Here's what that looks like in practice: A supportive, values driven team culture where individuality is celebrated. A personal learning budget (£1200/year), mentoring, and knowledge sharing sessions. Flexible, remote first working with colleagues across the UK and EU. Private health insurance (WPA), pension contributions (6%+), and wellbeing support (£50/month via Juno). 25 days holiday + bank holidays + your birthday off - increasing by 1 day per year after 3 years' service (capped at 30). A tiered parental leave policy (16 weeks maternity, 4 weeks partner, full pay depending on tenure). EV salary sacrifice scheme (depending on tenure). What's it like to work here Ever since Futurice was founded, we've focused on creating a workplace people genuinely enjoy, Mondays included. We've built a welcoming culture where trust, kindness, and well being matter as much as great work. Our atmosphere is open and warm, whether you're in the office or working remotely. You'll quickly feel part of the community where coffee chats, virtual fikas, or after work hangouts happen naturally. Because our culture is shaped by all of us, every day, you'll have an opportunity to influence how we work, connect, and evolve as a community. Across countries, teams, and time zones, everyone brings their own character, helping shape how we work, connect, and evolve together. At Futurice, new joiners aren't expected to fit into a mold. Come as you are, whatever your background. We believe in the power of different perspectives, and diversity is a key part of our success at delivering customer value when they trust us with some of their most challenging and inspiring challenges. You can read more about our DE&I commitment. Please note: Unfortunately we won't be able to offer visa sponsorship for this role.
Apr 06, 2026
Full time
Join us! We're always happy to hear from people who are eager to learn and grow, and share our values. Read more about the role and apply. About the role: As a Director in our Strategy & Transformation team, you'll be a trusted partner to the CIOs and CTOs of some of the world's most ambitious organisations. You'll bring a sharp technical lens to digital strategy, enterprise architecture, and large-scale transformation, balancing high-level strategic oversight with hands on architectural design. You'll work across industries, bringing structure and clarity to some of the most complex challenges our clients face and you'll do it as part of a collaborative, multi-disciplinary team that genuinely cares about the quality and impact of its work. At this level, you'll also play a meaningful role in shaping Futurice's own growth, contributing to business development, building long term client relationships, and investing in the people around you. Skills & Requirements: We'd love to hear from you if you have: Significant experience in digital, technology, or data strategy - You've worked at the intersection of business and technology for a meaningful stretch of your career (10+ years), and you've done it in more than one context. We care about the depth and scope of what you've done. Hands on technical fluency - You're comfortable across modern technologies: AI, cloud, APIs, enterprise architecture - and you can move between high level strategy and detailed design without losing the thread. Commercial clarity - You can translate a business problem into an architectural direction, and you understand what makes a recommendation land with a CFO as well as a CTO. Communication that builds trust - You can make complex ideas feel simple without losing their integrity. You're as comfortable in a client boardroom as you are in a working session with an engineering team. Collaborative influence - You bring people with you. You know how to build alignment across competing stakeholders, and you do it by listening as much as by speaking. Curiosity over ego is something you genuinely believe in. Commitment to inclusive leadership - You notice when a room isn't representative, when a decision is being made without enough perspectives, or when someone isn't being heard - and you do something about it. You understand that the best outcomes come from the broadest range of inputs. Drive for meaningful impact - You connect your work to your clients' bigger picture. You care about doing things well and doing them responsibly, including thinking about the environmental and social impact of the transformation work you lead. Nice to have: Experience working within or closely with a consultancy, agency, or professional services environment or you have a background in operating model design, digital portfolio management, or enterprise scale AI strategy. What you'll do In this role, you will: Architect target states - Design modern technology architectures and enterprise capabilities that directly support our clients' strategic business goals. Lead complex projects - Oversee end to end delivery on transformation programmes, ensuring quality, managing client expectations, and keeping an eye on project health. Advise at C level - Build trusted relationships with senior stakeholders, offering guidance that genuinely shapes how clients think about their technology futures. Guide AI & data transformation - Help clients adopt data and AI responsibly, integrating it into enterprise capabilities in ways that are practical, ethical, and built to last. Grow the business - Identify and pursue new opportunities, contribute to proposals, and help shape Futurice's presence in the market. Develop the people around you - Create the conditions for your team to do their best work: removing blockers, sharing knowledge, and championing a culture where everyone's voice counts. Next steps - who you'll meet and for what We aim to make the process clear, human, and respectful of your time: Recruiter screen (30m) - with someone from our People Team Case study exercise (60m) - with 2 team members from our Strategy and Tech team Ways of working & values interview (90m) - with a cross functional duo. What Futurice Offers You We use a transparent salary model based on your skills, responsibilities, and impact. The salary band for this role is £86,000 - £115,000 depending on experience. We also believe in care, trust, transparency, and continuous improvement. Here's what that looks like in practice: A supportive, values driven team culture where individuality is celebrated. A personal learning budget (£1200/year), mentoring, and knowledge sharing sessions. Flexible, remote first working with colleagues across the UK and EU. Private health insurance (WPA), pension contributions (6%+), and wellbeing support (£50/month via Juno). 25 days holiday + bank holidays + your birthday off - increasing by 1 day per year after 3 years' service (capped at 30). A tiered parental leave policy (16 weeks maternity, 4 weeks partner, full pay depending on tenure). EV salary sacrifice scheme (depending on tenure). What's it like to work here Ever since Futurice was founded, we've focused on creating a workplace people genuinely enjoy, Mondays included. We've built a welcoming culture where trust, kindness, and well being matter as much as great work. Our atmosphere is open and warm, whether you're in the office or working remotely. You'll quickly feel part of the community where coffee chats, virtual fikas, or after work hangouts happen naturally. Because our culture is shaped by all of us, every day, you'll have an opportunity to influence how we work, connect, and evolve as a community. Across countries, teams, and time zones, everyone brings their own character, helping shape how we work, connect, and evolve together. At Futurice, new joiners aren't expected to fit into a mold. Come as you are, whatever your background. We believe in the power of different perspectives, and diversity is a key part of our success at delivering customer value when they trust us with some of their most challenging and inspiring challenges. You can read more about our DE&I commitment. Please note: Unfortunately we won't be able to offer visa sponsorship for this role.
A leading consultancy firm in Greater London is seeking a Director for its Strategy & Transformation team. You will partner with CIOs and CTOs, bringing expertise in digital strategy and enterprise architecture. The ideal candidate has over 10 years of experience, strong technical fluency, and excellent communication skills. This role offers a salary between £86,000 and £115,000, alongside a supportive team culture, flexible remote working, and generous benefits including health insurance and a personal learning budget.
Apr 06, 2026
Full time
A leading consultancy firm in Greater London is seeking a Director for its Strategy & Transformation team. You will partner with CIOs and CTOs, bringing expertise in digital strategy and enterprise architecture. The ideal candidate has over 10 years of experience, strong technical fluency, and excellent communication skills. This role offers a salary between £86,000 and £115,000, alongside a supportive team culture, flexible remote working, and generous benefits including health insurance and a personal learning budget.
Job Title Demand Generation Director, Logistics & Supply Chain AI Company Description Raft - Series B AI platform for global supply chain Job Description As the Demand Generation Director, you will architect Raft's top of funnel engine, driving qualified revenue for a platform reshaping the $19 trillion logistics industry. You will design sophisticated ABM strategies, manage a modern AI enabled marketing stack, and partner with sales to turn high quality interest into predictable pipeline for enterprise level deals. Location London, UK Why this role is remarkable Lead the demand generation strategy for a category defining AI platform backed by $45M from premier investors Bessemer Venture Partners and Eight Roads. High impact opportunity to build a revenue engine from scratch in a hyper growth environment where marketing is a primary driver of global expansion. Work at the intersection of enterprise AI and global trade, solving real world operational challenges for over 60 global logistics leaders. What you will do Architect and execute end to end outbound and ABM plays tailored specifically for the global logistics and freight forwarding industry. Operationalize and scale the revenue stack using HubSpot with precision, ensuring elite lead nurturing and data driven pipeline health. Orchestrate cross functional alignment with SDR and Product Marketing teams to synchronize high velocity campaigns with global GTM objectives. The ideal candidate Proven expert in enterprise SaaS demand generation with a track record of navigating 6-12 month sales cycles for $100k+ ACV deals. Deeply familiar with the logistics and supply chain sector, possessing the ability to speak the language of global freight forwarders natively. AI native marketer and HubSpot power user who prioritizes MQL to SQO conversion rates and material pipeline value over simple lead volume.
Apr 06, 2026
Full time
Job Title Demand Generation Director, Logistics & Supply Chain AI Company Description Raft - Series B AI platform for global supply chain Job Description As the Demand Generation Director, you will architect Raft's top of funnel engine, driving qualified revenue for a platform reshaping the $19 trillion logistics industry. You will design sophisticated ABM strategies, manage a modern AI enabled marketing stack, and partner with sales to turn high quality interest into predictable pipeline for enterprise level deals. Location London, UK Why this role is remarkable Lead the demand generation strategy for a category defining AI platform backed by $45M from premier investors Bessemer Venture Partners and Eight Roads. High impact opportunity to build a revenue engine from scratch in a hyper growth environment where marketing is a primary driver of global expansion. Work at the intersection of enterprise AI and global trade, solving real world operational challenges for over 60 global logistics leaders. What you will do Architect and execute end to end outbound and ABM plays tailored specifically for the global logistics and freight forwarding industry. Operationalize and scale the revenue stack using HubSpot with precision, ensuring elite lead nurturing and data driven pipeline health. Orchestrate cross functional alignment with SDR and Product Marketing teams to synchronize high velocity campaigns with global GTM objectives. The ideal candidate Proven expert in enterprise SaaS demand generation with a track record of navigating 6-12 month sales cycles for $100k+ ACV deals. Deeply familiar with the logistics and supply chain sector, possessing the ability to speak the language of global freight forwarders natively. AI native marketer and HubSpot power user who prioritizes MQL to SQO conversion rates and material pipeline value over simple lead volume.
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
Apr 06, 2026
Full time
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
Step into a pivotal role at the forefront of JP Morgan's AI transformation. As part of the Chief Analytics Office (CAO), you'll drive innovation and shape the future of financial technology. You'll collaborate with talented teams, architect impactful solutions, and see your work deliver measurable results across the firm. This is your opportunity to influence strategy, build production-grade systems, and unlock new possibilities for our clients and stakeholders. Join us and help define the next era of enterprise AI. Job Summary As a Generative AI Executive Director in the Chief Analytics Office, you will lead the design and delivery of production-grade LLM systems that power mission critical products for thousands of professionals. Your technical leadership will empower teams to innovate and accelerate the adoption of AI at scale. Job Responsibilities You will architect scalable APIs and agentic workflows, enabling automation and efficiency across the firm. Architect and deliver production LLM based systems for text, image, speech, and video applications. Own end to end delivery, performance, and continuous improvement of LLM Suite products. Working closely with ML Engineering, Product Management, and Cloud Engineering, you will ensure our AI solutions are reliable,
Apr 05, 2026
Full time
Step into a pivotal role at the forefront of JP Morgan's AI transformation. As part of the Chief Analytics Office (CAO), you'll drive innovation and shape the future of financial technology. You'll collaborate with talented teams, architect impactful solutions, and see your work deliver measurable results across the firm. This is your opportunity to influence strategy, build production-grade systems, and unlock new possibilities for our clients and stakeholders. Join us and help define the next era of enterprise AI. Job Summary As a Generative AI Executive Director in the Chief Analytics Office, you will lead the design and delivery of production-grade LLM systems that power mission critical products for thousands of professionals. Your technical leadership will empower teams to innovate and accelerate the adoption of AI at scale. Job Responsibilities You will architect scalable APIs and agentic workflows, enabling automation and efficiency across the firm. Architect and deliver production LLM based systems for text, image, speech, and video applications. Own end to end delivery, performance, and continuous improvement of LLM Suite products. Working closely with ML Engineering, Product Management, and Cloud Engineering, you will ensure our AI solutions are reliable,
