Director, New Business Who We Are: Veson Nautical empowers the global maritime industry to navigate complexity on all sides of the trade. Veson's platform combines AI-driven workflows, trusted data, and seamless collaboration, to deliver the insight and context needed for confident, competitive decision making. Shaped by decades of innovation and deep client partnership, Veson has become the industry standard for propelling maritime commerce-supporting the full freight contract lifecycle across chartering, operations, finance, and analytics. The Opportunity: The Director of New Business is responsible for leading a team of Account Executives focused on acquiring new logo accounts within Maritime, Freight, and Banking. This role sets the strategic direction for new business development, ensures rigorous execution of sales methodology, and drives consistent quota attainment across the team. Success is measured by new logo revenue, pipeline growth, and the team's ability to establish Veson Nautical as a trusted partner in key accounts. Key Responsibilities Lead, coach, and develop a team of Account Executives to consistently exceed new business sales targets Foster a culture of accountability, urgency, and customer centricity through regular 1:1s, pipeline reviews, and performance management Own team strategy for pipeline generation, prospecting campaigns, and account acquisition with accurate forecasting and pipeline reporting to senior leadership Drive adoption and monitor compliance of MEDDPICC methodology across all sales stages, ensuring opportunities are maintained in Salesforce Support the team on objection handling and advanced selling techniques Collaborate with Marketing and Lead Generation to create targeted campaigns for high-value prospects, leveraging TAM analysis Partner with internal stakeholders (Solutions Consulting, Product, Client Services) to position solutions effectively and provide feedback on client needs Participate in strategic customer meetings and provide executive-level oversight of key opportunities, including deal strategy and contract negotiations Ensure the team leverages sales tools (Salesforce, ZoomInfo, LinkedIn Sales Navigator) to enhance efficiency Work with Customer Success and Implementation teams to ensure smooth client onboarding Represent Veson Nautical at industry events, building relationships within target verticals and maintaining competitive intelligence Serve as a trusted advisor to prospective clients, aligning solutions to business challenges Qualifications Demonstrated success leading new business acquisition teams in complex SaaS or enterprise software environments Proven track record exceeding quotas and driving growth in multi-product sales cycles Strong background in territory design, prospecting strategies, and pipeline management Experience with sales methodologies such as MEDDPICC, Challenger, or Solution Selling Advanced proficiency with Salesforce and sales productivity tools; strong analytical and forecasting capabilities Exceptional communication and executive presence with ability to engage at C-level Skilled negotiator capable of closing large, multi-stakeholder transactions Proven ability to inspire, coach, and lead high-performing sales teams across regions Strong organizational skills with ability to balance strategic leadership with hands on execution High cultural awareness and experience leading across global time zones Maritime, shipping, or commodity trading industry experience highly desirable Willingness to travel up to % to support team development and strategic client meetings We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. While we try to be thorough with our job descriptions, not everything about you as a candidate can be condensed into a list of bullet points. More About Veson We are a team of multi cultural, multi disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts. Veson Nautical is a successful, rapidly growing global software company. Our clients are the world's leading commercial maritime owners, operators and commodity trading companies. Veson's solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in Singapore, Tokyo, London, Houston and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.
Mar 01, 2026
Full time
Director, New Business Who We Are: Veson Nautical empowers the global maritime industry to navigate complexity on all sides of the trade. Veson's platform combines AI-driven workflows, trusted data, and seamless collaboration, to deliver the insight and context needed for confident, competitive decision making. Shaped by decades of innovation and deep client partnership, Veson has become the industry standard for propelling maritime commerce-supporting the full freight contract lifecycle across chartering, operations, finance, and analytics. The Opportunity: The Director of New Business is responsible for leading a team of Account Executives focused on acquiring new logo accounts within Maritime, Freight, and Banking. This role sets the strategic direction for new business development, ensures rigorous execution of sales methodology, and drives consistent quota attainment across the team. Success is measured by new logo revenue, pipeline growth, and the team's ability to establish Veson Nautical as a trusted partner in key accounts. Key Responsibilities Lead, coach, and develop a team of Account Executives to consistently exceed new business sales targets Foster a culture of accountability, urgency, and customer centricity through regular 1:1s, pipeline reviews, and performance management Own team strategy for pipeline generation, prospecting campaigns, and account acquisition with accurate forecasting and pipeline reporting to senior leadership Drive adoption and monitor compliance of MEDDPICC methodology across all sales stages, ensuring opportunities are maintained in Salesforce Support the team on objection handling and advanced selling techniques Collaborate with Marketing and Lead Generation to create targeted campaigns for high-value prospects, leveraging TAM analysis Partner with internal stakeholders (Solutions Consulting, Product, Client Services) to position solutions effectively and provide feedback on client needs Participate in strategic customer meetings and provide executive-level oversight of key opportunities, including deal strategy and contract negotiations Ensure the team leverages sales tools (Salesforce, ZoomInfo, LinkedIn Sales Navigator) to enhance efficiency Work with Customer Success and Implementation teams to ensure smooth client onboarding Represent Veson Nautical at industry events, building relationships within target verticals and maintaining competitive intelligence Serve as a trusted advisor to prospective clients, aligning solutions to business challenges Qualifications Demonstrated success leading new business acquisition teams in complex SaaS or enterprise software environments Proven track record exceeding quotas and driving growth in multi-product sales cycles Strong background in territory design, prospecting strategies, and pipeline management Experience with sales methodologies such as MEDDPICC, Challenger, or Solution Selling Advanced proficiency with Salesforce and sales productivity tools; strong analytical and forecasting capabilities Exceptional communication and executive presence with ability to engage at C-level Skilled negotiator capable of closing large, multi-stakeholder transactions Proven ability to inspire, coach, and lead high-performing sales teams across regions Strong organizational skills with ability to balance strategic leadership with hands on execution High cultural awareness and experience leading across global time zones Maritime, shipping, or commodity trading industry experience highly desirable Willingness to travel up to % to support team development and strategic client meetings We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. While we try to be thorough with our job descriptions, not everything about you as a candidate can be condensed into a list of bullet points. More About Veson We are a team of multi cultural, multi disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. The Veson Nautical team is made up of a dynamic blend of engineers, artists, sailors, teachers, brokers, bankers, traders, consultants, and customer service experts. Veson Nautical is a successful, rapidly growing global software company. Our clients are the world's leading commercial maritime owners, operators and commodity trading companies. Veson's solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in Singapore, Tokyo, London, Houston and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.
Sales Director - New Business Fintech London Hybrid £110K-130K Base + Uncapped Commission We're working with a fast-growing fintech scaleup in the capital markets space, now hiring a Sales Director to drive new business across the UK and EMEA. This is a hunter role, perfect for someone who thrives on creating pipeline, opening doors, and closing complex enterprise deals in financial services. The role: You'll take full ownership of new logo acquisition across institutional clients, from asset managers to banks, exchanges, and corporates. Reporting into the Head of Sales, you'll lead consultative sales cycles (average deal sizes £80K-£120K+) and engage senior decision-makers across the region. Backed by a strong marketing engine and a solid GTM foundation, you'll have all the tools you need to make a real commercial impact. What you'll be doing: Prospect and convert new clients across financial markets in EMEA Lead multi-stakeholder sales processes from first contact to signature Work cross-functionally with marketing and product to shape messaging and strategy Represent the business at client meetings and selected industry events (EU travel quarterly) Provide structured market feedback to influence ongoing product development You are someone who: Has a strong track record of new business sales in fintech or capital markets Understands the institutional client landscape (buy-side, sell-side, venues, issuers) Is confident leading complex, long-cycle B2B sales (ideally with SaaS or data solutions) Can build credibility at C-level while keeping a sharp focus on conversion Is proactive, driven, and structured - able to self-manage in a scaleup environment Uses CRM and sales tools effectively (HubSpot, Gong a plus) The package: £110K-130K base salary Uncapped commission (c.10% per deal, with accelerators) Commission paid monthly on signature Expected first-year revenue target: £500K Additional uplift on renewals Hybrid setup: 2-3 days in London office You'll be joining a well funded, high calibre team with ambitious growth plans and serious backing. If you're a results focused sales lead ready to build something meaningful, this is the opportunity. Please contact Ian Bailey at Harrington Starr for full details
Feb 28, 2026
Full time
Sales Director - New Business Fintech London Hybrid £110K-130K Base + Uncapped Commission We're working with a fast-growing fintech scaleup in the capital markets space, now hiring a Sales Director to drive new business across the UK and EMEA. This is a hunter role, perfect for someone who thrives on creating pipeline, opening doors, and closing complex enterprise deals in financial services. The role: You'll take full ownership of new logo acquisition across institutional clients, from asset managers to banks, exchanges, and corporates. Reporting into the Head of Sales, you'll lead consultative sales cycles (average deal sizes £80K-£120K+) and engage senior decision-makers across the region. Backed by a strong marketing engine and a solid GTM foundation, you'll have all the tools you need to make a real commercial impact. What you'll be doing: Prospect and convert new clients across financial markets in EMEA Lead multi-stakeholder sales processes from first contact to signature Work cross-functionally with marketing and product to shape messaging and strategy Represent the business at client meetings and selected industry events (EU travel quarterly) Provide structured market feedback to influence ongoing product development You are someone who: Has a strong track record of new business sales in fintech or capital markets Understands the institutional client landscape (buy-side, sell-side, venues, issuers) Is confident leading complex, long-cycle B2B sales (ideally with SaaS or data solutions) Can build credibility at C-level while keeping a sharp focus on conversion Is proactive, driven, and structured - able to self-manage in a scaleup environment Uses CRM and sales tools effectively (HubSpot, Gong a plus) The package: £110K-130K base salary Uncapped commission (c.10% per deal, with accelerators) Commission paid monthly on signature Expected first-year revenue target: £500K Additional uplift on renewals Hybrid setup: 2-3 days in London office You'll be joining a well funded, high calibre team with ambitious growth plans and serious backing. If you're a results focused sales lead ready to build something meaningful, this is the opportunity. Please contact Ian Bailey at Harrington Starr for full details
Why join frog? frog is part of Capgemini Invent and partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large scale and complex programmes of work from inception to implementation that leverage Capgemini group wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process.
Feb 28, 2026
Full time
Why join frog? frog is part of Capgemini Invent and partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large scale and complex programmes of work from inception to implementation that leverage Capgemini group wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55 year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process.
A premier Creative Automation platform is seeking an experienced Enterprise Sales Director in London to lead the full sales cycle and drive revenue by engaging enterprise brands across various industries. The candidate needs a minimum of 10 years of SaaS sales experience, with a strong focus on closing complex deals. Key responsibilities include prospecting, collaborating cross-functionally, and staying updated on industry trends. This role empowers creativity and advocates for diversity and inclusion in the workplace.
Feb 28, 2026
Full time
A premier Creative Automation platform is seeking an experienced Enterprise Sales Director in London to lead the full sales cycle and drive revenue by engaging enterprise brands across various industries. The candidate needs a minimum of 10 years of SaaS sales experience, with a strong focus on closing complex deals. Key responsibilities include prospecting, collaborating cross-functionally, and staying updated on industry trends. This role empowers creativity and advocates for diversity and inclusion in the workplace.
A leading cloud transformation company in London is seeking a Director of Cloud Transformation to shape strategy, growth, and client outcomes. The ideal candidate will have extensive experience in leading cloud transformations using AWS and Azure, driving innovation, and acting as a trusted advisor to C-suite executives. This high-impact role is hybrid and offers the chance to influence significant cloud-led changes within enterprise environments.
Feb 28, 2026
Full time
A leading cloud transformation company in London is seeking a Director of Cloud Transformation to shape strategy, growth, and client outcomes. The ideal candidate will have extensive experience in leading cloud transformations using AWS and Azure, driving innovation, and acting as a trusted advisor to C-suite executives. This high-impact role is hybrid and offers the chance to influence significant cloud-led changes within enterprise environments.
SLSQ127R492 The Databricks Learning and Enablement team is on a mission to up-skill Data and AI professionals in our customer organisations to use Databricks and accelerate customer success and outcomes. We are looking for a Regional Leader to lead our Enablement organisation. You will manage and develop a regional team that is highly skilled in enabling various audience segments that influence the adoption and democratisation of data and AI including seller, technical pre-sales, service delivery, partners and customers, ensuring they have what they need when they need it. You will work with many cross-functional stakeholders across Sales, Field Engineering, and Professional Services account teams to support and advocate for onboarding and ongoing talent transformation needs. Your team will ensure that our training is achieving business objectives, as would be expected given the size of the local market. Balancing a combination of internal and external enablement you team is critical to the success of regional business. The Learning and Enablement team is seen throughout Databricks as a strategic driver for increasing adoption and success. The impact you will have Create a vision and strategy for enablement to accelerate the growth in EMEA business. Drive all enablement initiatives in the EMEA region for customers, a broad user base, channel partners, and the Databricks Field team. Develop a growing team of enablement specialist driving deeper impact to the EMEA business. Bring your creativity to the table, developing cutting-edge learning strategies that elevate the customer experience. Develop, lead and enable continuous development of the regional team of high performing customer enablement teams that support customer success through enablement driving up-skilling and re-skilling talent. Boost field productivity and manage channel growth, taking our organisation to the next level through targeted and measured enablement activities for Sales, Field engineering and the entire partner ecosystem supporting EMEA business. What we look for 7-10 years of people leadership experience in Learning, customer success and/or sales functions with direct management of enablement and progressive increase in the scope of the role. Strategic mindset and proven track record of driving organisation growth through people enablement and innovative plans. Deep understanding of sales and consumption operating model for a technology platform enterprise software. Demonstrated ability to inspire and motivate technical and sales teams in a high growth environment managing a broad set of stakeholders. Tech bar: technical enough to understand the curriculum and certifications, to make recommendations to customers, and to be able to coach and support your team to do the same. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn & Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Feb 28, 2026
Full time
SLSQ127R492 The Databricks Learning and Enablement team is on a mission to up-skill Data and AI professionals in our customer organisations to use Databricks and accelerate customer success and outcomes. We are looking for a Regional Leader to lead our Enablement organisation. You will manage and develop a regional team that is highly skilled in enabling various audience segments that influence the adoption and democratisation of data and AI including seller, technical pre-sales, service delivery, partners and customers, ensuring they have what they need when they need it. You will work with many cross-functional stakeholders across Sales, Field Engineering, and Professional Services account teams to support and advocate for onboarding and ongoing talent transformation needs. Your team will ensure that our training is achieving business objectives, as would be expected given the size of the local market. Balancing a combination of internal and external enablement you team is critical to the success of regional business. The Learning and Enablement team is seen throughout Databricks as a strategic driver for increasing adoption and success. The impact you will have Create a vision and strategy for enablement to accelerate the growth in EMEA business. Drive all enablement initiatives in the EMEA region for customers, a broad user base, channel partners, and the Databricks Field team. Develop a growing team of enablement specialist driving deeper impact to the EMEA business. Bring your creativity to the table, developing cutting-edge learning strategies that elevate the customer experience. Develop, lead and enable continuous development of the regional team of high performing customer enablement teams that support customer success through enablement driving up-skilling and re-skilling talent. Boost field productivity and manage channel growth, taking our organisation to the next level through targeted and measured enablement activities for Sales, Field engineering and the entire partner ecosystem supporting EMEA business. What we look for 7-10 years of people leadership experience in Learning, customer success and/or sales functions with direct management of enablement and progressive increase in the scope of the role. Strategic mindset and proven track record of driving organisation growth through people enablement and innovative plans. Deep understanding of sales and consumption operating model for a technology platform enterprise software. Demonstrated ability to inspire and motivate technical and sales teams in a high growth environment managing a broad set of stakeholders. Tech bar: technical enough to understand the curriculum and certifications, to make recommendations to customers, and to be able to coach and support your team to do the same. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn & Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Sales Lead / Head of Sales / Sales Director / Account Director Industry: Tech company and Managed Service provider Location: London (2 days per week onsite) Salary Range: 50,000 - 70,000 Commission Structure: Double OTE (Uncapped) SR2 is supporting a fast-growing technology provider and managed service provider that delivers modern IT solutions, cloud services, and strategic infrastructure support to enterprise clients. They partner closely with leading vendors including Microsoft and Cisco to deliver secure, scalable and future-proof technology environments. This role is a pure new business position. It is suited to a true hunter, someone who thrives on opening doors, building new relationships, and converting opportunities into long-term client partnerships. The Opportunity: You will take ownership of driving new revenue across enterprise and mid-market organisations. This is 100% focused on winning new logos and building strategic accounts from scratch. You will: Generate and convert new business opportunities across cloud, infrastructure and managed services Open new accounts and develop long-term client relationships Leverage your network within Microsoft and Cisco ecosystems Build and manage a strong pipeline aligned to growth targets Own the full sales cycle from prospecting through to close You will be supported by a highly capable technical and delivery team who enable you to focus on winning and growing new accounts. Requirements: Proven track record of bringing on new accounts and winning new logo business Strong experience in a pure new business / hunter sales role Background selling technology solutions, managed services or IT services Established network and relationships within Microsoft and Cisco ecosystems Experience managing the full end-to-end sales process Ability to navigate multi-stakeholder buying environments Why join: Double OTE commission structure with uncapped earning potential Clear growth plans and strong vendor partnerships Opportunity to make a direct impact on company revenue growth Collaborative culture with strong technical support Hybrid working (2 days per week in London) Interview Process: 2-stage interview process If you are a commercially driven new business sales professional who thrives on building accounts from the ground up and wants to join a growing, ambitious tech provider - we would love to hear from you. Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.
Feb 28, 2026
Full time
Sales Lead / Head of Sales / Sales Director / Account Director Industry: Tech company and Managed Service provider Location: London (2 days per week onsite) Salary Range: 50,000 - 70,000 Commission Structure: Double OTE (Uncapped) SR2 is supporting a fast-growing technology provider and managed service provider that delivers modern IT solutions, cloud services, and strategic infrastructure support to enterprise clients. They partner closely with leading vendors including Microsoft and Cisco to deliver secure, scalable and future-proof technology environments. This role is a pure new business position. It is suited to a true hunter, someone who thrives on opening doors, building new relationships, and converting opportunities into long-term client partnerships. The Opportunity: You will take ownership of driving new revenue across enterprise and mid-market organisations. This is 100% focused on winning new logos and building strategic accounts from scratch. You will: Generate and convert new business opportunities across cloud, infrastructure and managed services Open new accounts and develop long-term client relationships Leverage your network within Microsoft and Cisco ecosystems Build and manage a strong pipeline aligned to growth targets Own the full sales cycle from prospecting through to close You will be supported by a highly capable technical and delivery team who enable you to focus on winning and growing new accounts. Requirements: Proven track record of bringing on new accounts and winning new logo business Strong experience in a pure new business / hunter sales role Background selling technology solutions, managed services or IT services Established network and relationships within Microsoft and Cisco ecosystems Experience managing the full end-to-end sales process Ability to navigate multi-stakeholder buying environments Why join: Double OTE commission structure with uncapped earning potential Clear growth plans and strong vendor partnerships Opportunity to make a direct impact on company revenue growth Collaborative culture with strong technical support Hybrid working (2 days per week in London) Interview Process: 2-stage interview process If you are a commercially driven new business sales professional who thrives on building accounts from the ground up and wants to join a growing, ambitious tech provider - we would love to hear from you. Please apply with a copy of your CV and Emma from SR2 will contact potential candidates regarding next steps.
Director, Business Development - Data Centers (EMEA) Milan, Metropolitan City of Milan, Italy Amstelveen, Netherlands London, UK Job Description Posted Monday, November 24, 2025 at 5:00 AM Chemelex is a global leader in electric thermal and sensing solutions, protecting the world's critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments - from industrial plants and data centers to people's homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax. Position Summary We are seeking a dynamic and results driven Business Development Director to join our Data Center team. Reporting to the Global Vertical Market Leader for Data Centers, this role will be responsible for executing growth strategies and driving market penetration. The ideal candidate will combine deep expertise in data center infrastructure with strong commercial acumen, building strategic relationships with key ecosystem players and accelerating adoption of innovative technologies such as liquid cooling and advanced thermal management. This position is perfect for someone who thrives in a fast paced environment, enjoys shaping market opportunities, and is passionate about delivering cutting edge solutions to customers. Key Responsibilities & Accountabilities Strategy & Execution Own the data center growth agenda, translating global strategy into actionable plans with measurable outcomes. Develop and execute go to market strategies for hyperscalers, colocation providers, and enterprise customers, ensuring alignment with global priorities. Drive adoption of high growth technologies such as liquid cooling, leak detection, and monitoring solutions. Market Development & Partnerships Identify and pursue new business opportunities, including adjacent technologies and emerging markets. Build and maintain relationships with OEMs, integrators, consultants, and channel partners to expand market presence and influence buying decisions. Represent the company at industry events and forums, positioning the organization as a thought leader in data center innovation. Cross Functional Collaboration Work closely with Product Management, Engineering, Marketing, and Operations to ensure seamless execution of initiatives. Provide market intelligence on competitive activity, customer trends, and regulatory developments to inform product roadmaps and strategic decisions. Customer Engagement Engage directly with strategic accounts, uncovering needs and converting insights into tailored solutions. Support major account negotiations and breakthrough deals, acting as a trusted advisor to customers and partners. Performance Management Maintain accurate pipeline and forecasting in CRM systems (e.g., Salesforce), ensuring transparency and accountability. Report progress to leadership, highlighting wins, challenges, and opportunities for acceleration. What You'll Bring Bachelor's degree in Engineering, Business, or a related field. 7-10+ years of experience in data center infrastructure, with exposure to technologies such as liquid cooling, thermal management, or leak detection. Proven success in business development and sales leadership, including winning complex projects and driving growth in competitive markets. Strong network within the data center ecosystem, including hyperscalers, colocation providers, and enterprise customers; server, rack, and CDU or HVAC OEMs; and/or engineering firms and the design/build phase of data centers. Exceptional communication, negotiation, and relationship building skills, with executive presence to engage senior stakeholders. Ability to thrive in a multi country, multicultural environment and willingness to travel extensively (up to 50%). How We Work at Chemelex Our Dimensions of Excellence guide how we show up for colleagues, customers, and communities: Experts with empathy, Explorer mindset, Example for others, and Exceptional impact. If these resonate with you, you'll feel right at home here. A culture focused on safety, customer success, and continuous improvement. At Chemelex: We protect places of progress through electric excellence. Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything. Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions - defining excellence in our work for colleagues, customers and communities. Experts with empathy Example for others Exceptional impact We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law. Milan, Metropolitan City of Milan, Italy
Feb 28, 2026
Full time
Director, Business Development - Data Centers (EMEA) Milan, Metropolitan City of Milan, Italy Amstelveen, Netherlands London, UK Job Description Posted Monday, November 24, 2025 at 5:00 AM Chemelex is a global leader in electric thermal and sensing solutions, protecting the world's critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments - from industrial plants and data centers to people's homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax. Position Summary We are seeking a dynamic and results driven Business Development Director to join our Data Center team. Reporting to the Global Vertical Market Leader for Data Centers, this role will be responsible for executing growth strategies and driving market penetration. The ideal candidate will combine deep expertise in data center infrastructure with strong commercial acumen, building strategic relationships with key ecosystem players and accelerating adoption of innovative technologies such as liquid cooling and advanced thermal management. This position is perfect for someone who thrives in a fast paced environment, enjoys shaping market opportunities, and is passionate about delivering cutting edge solutions to customers. Key Responsibilities & Accountabilities Strategy & Execution Own the data center growth agenda, translating global strategy into actionable plans with measurable outcomes. Develop and execute go to market strategies for hyperscalers, colocation providers, and enterprise customers, ensuring alignment with global priorities. Drive adoption of high growth technologies such as liquid cooling, leak detection, and monitoring solutions. Market Development & Partnerships Identify and pursue new business opportunities, including adjacent technologies and emerging markets. Build and maintain relationships with OEMs, integrators, consultants, and channel partners to expand market presence and influence buying decisions. Represent the company at industry events and forums, positioning the organization as a thought leader in data center innovation. Cross Functional Collaboration Work closely with Product Management, Engineering, Marketing, and Operations to ensure seamless execution of initiatives. Provide market intelligence on competitive activity, customer trends, and regulatory developments to inform product roadmaps and strategic decisions. Customer Engagement Engage directly with strategic accounts, uncovering needs and converting insights into tailored solutions. Support major account negotiations and breakthrough deals, acting as a trusted advisor to customers and partners. Performance Management Maintain accurate pipeline and forecasting in CRM systems (e.g., Salesforce), ensuring transparency and accountability. Report progress to leadership, highlighting wins, challenges, and opportunities for acceleration. What You'll Bring Bachelor's degree in Engineering, Business, or a related field. 7-10+ years of experience in data center infrastructure, with exposure to technologies such as liquid cooling, thermal management, or leak detection. Proven success in business development and sales leadership, including winning complex projects and driving growth in competitive markets. Strong network within the data center ecosystem, including hyperscalers, colocation providers, and enterprise customers; server, rack, and CDU or HVAC OEMs; and/or engineering firms and the design/build phase of data centers. Exceptional communication, negotiation, and relationship building skills, with executive presence to engage senior stakeholders. Ability to thrive in a multi country, multicultural environment and willingness to travel extensively (up to 50%). How We Work at Chemelex Our Dimensions of Excellence guide how we show up for colleagues, customers, and communities: Experts with empathy, Explorer mindset, Example for others, and Exceptional impact. If these resonate with you, you'll feel right at home here. A culture focused on safety, customer success, and continuous improvement. At Chemelex: We protect places of progress through electric excellence. Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything. Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions - defining excellence in our work for colleagues, customers and communities. Experts with empathy Example for others Exceptional impact We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law. Milan, Metropolitan City of Milan, Italy
About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 28, 2026
Full time
About the opportunity Contentful is a leading intelligent composable content platform that has evolved from a pioneer in headless CMS into a comprehensive Digital Experience Platform (DXP) for the modern enterprise. By decoupling content from its presentation layer, Contentful enables more than 4,200 organizations-including 30% of the Fortune 500-to create, manage, and deliver seamless digital experiences across any channel, from mobile apps and websites to voice assistants and digital signage. Contentful provides native AI and real-time personalization to help brand, marketing, and engineering teams collaborate more effectively and scale their digital footprints without the constraints of traditional, monolithic systems. The Role The Director of Product Marketing is the primary strategist for our market positioning and the arbiter of our competitive standards. Reporting to the VP of Product Marketing, you serve as the bridge between high-level brand vision and the granular reality of the product roadmap. You don't just observe the market; you identify strategic gaps to out-position the competition and codify the technical logic that establishes our platform as the benchmark for the modern DXP and CMS categories. You own the translation layer between Product Development and the market, possessing the technical depth and knowledge of buyer personas to feel equally comfortable building architectural frameworks for a CTO or crafting a strategic vision to justify enterprise value to a CMO. By synthesizing market intelligence into actionable requirements, you actively shape the product roadmap and turn complex technical milestones into a visionary narrative for the world's most sophisticated enterprises. As a player/coach for a distributed US/EMEA team, you are as comfortable brainstorming five-year category shifts with the VP of Product Marketing as you are line-editing a practitioner-level technical blog. You elevate your team's technical acumen by teaching them how to find the 'human story' inside a technical feature. What to expect? Positioning & Messaging: Own the master product messaging and positioning frameworks for the products that define our business. You ensure that our platform is not viewed as a mere utility, but as a critical strategic investment for digital transformation. Prod Dev Collaboration: Act as the primary liaison to the Product Management organization. You will work in tight coordination with product leaders to ensure the roadmap is influenced by market needs and that technical milestones are translated into high-impact value propositions. Cross-functional Collaboration: Serve as the narrative connective tissue between Product, Sales, Analyst Relations, and Corporate Marketing teams. You will collaborate with the Director of Go-To-Market Product Marketing to ensure the core messaging is successfully integrated into global campaigns, enablement, and sales motions. Creation of Product Marketing Artifacts: Personally, and with the team, develop and maintain the foundational assets that represent our business, including core corporate decks and platform-level narratives. You ensure that the company's most visible materials are accurate and compelling. Team Leadership: Direct a high-performing Core PMM team across multiple time zones, including actively investing in your team's growth, delivering thoughtful feedback and elevating their ability to operate with both technical depth and executive-level clarity. This position is remote, but expected to travel to the Berlin office at least once per quarter. What you need to be successful? At least 8 - 10 years of experience in Product Marketing or a related strategic function within B2B SaaS, and 3-5 years of experience leading a team. Direct experience in CMS, DXP, or Personalization technology is highly preferred. Exceptional Communication: You are a gifted writer and an accomplished public speaker. You possess the presence to influence C-level stakeholders and the technical depth to earn the respect of product architects. Instructional Management Style: You have a proven track record of managing global teams (US and EMEA) and a passion for mentoring. You enjoy the process of reviewing work and coaching your team to achieve a higher standard of output. Technical Acumen: You possess hands-on fluency in modern software architecture. You can read API documentation and credibly challenge product and engineering partners while shaping external narratives around headless configurations and composable digital ecosystems. You can explain the "how" just as well as the "why." Judgment and Precision: You have a refined sense of timing and tone, knowing exactly how to adjust a message based on market shifts or the specific needs of an analyst or enterprise buyer. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Capable of rolling up sleeves and leading projects from conception to implementation. A background working with large-scale IT environments. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we d love to hear from you!
Feb 28, 2026
Full time
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Capable of rolling up sleeves and leading projects from conception to implementation. A background working with large-scale IT environments. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we d love to hear from you!
Role Summary: The Head of Risk and Resilience Utility Product Manager leads the vision, strategy, and delivery of enterprise-wide resilience services that enable the organisation to meet regulatory obligations while driving real business value. This role applies strong product thinking to complex risk domains, translating regulatory and control requirements into scalable, customer-centric platforms that are trusted by both the business and risk functions. Operating across Operational Resilience, Third-Party Due Diligence, and customer-facing assurance, the role balances regulatory defensibility, usability, and transparency to strengthen customer trust and organisational resilience. As a senior leader, the role builds and inspires high-performing, globally distributed teams while influencing key stakeholders, executives, and regulators through clear communication and data-driven decision-making. The role also acts as a change leader, driving adoption of modern risk capabilities and retiring legacy, manual processes to improve efficiency, confidence, and outcomes at scale. WHAT YOU'LL BE DOING: The successful candidate will: Demonstrates strong product thinking, framing regulatory and risk obligations as customer-centric problems to solve rather than compliance checklists Builds trusted partnerships across 1st line, 2nd line risk, compliance, technology, and operations, influencing without formal authority Balances regulatory defensibility with usability, delivering solutions that are adopted by the business and trusted by risk functions Translates complex risk and regulatory requirements into clear product vision, roadmap, and delivery priorities Uses data and outcomes to prioritise work and demonstrate the value of risk services to the wider organisation Shows strong execution discipline, delivering incrementally while managing dependencies and regulatory deadlines Acts as a change leader, driving adoption of new risk capabilities and retiring legacy or manual processes Communicates clearly and confidently with senior stakeholders, including risk leadership and auditors Is comfortable operating in ambiguity and navigating evolving regulatory expectations WHAT YOU'LL BRING: Functional Knowledge Experience delivering internal platforms or services in regulated financial services environments Practical understanding of Operational Resilience concepts, including important business services, impact tolerances, dependency mapping, and scenario testing Knowledge of Third-Party Due Diligence practices, including supplier risk segmentation, lifecycle management, and ongoing monitoring Knowledge of customer-facing due diligence and assurance practices that enable customers to assess our risk and control environment efficiently, balancing transparency, regulatory defensibility, and commercial sensitivity and enabling customer trust. Ability to define and measure meaningful non-revenue product metrics (e.g. time to onboard, control effectiveness, adoption, reliability) Strong technical fluency, with experience working closely with engineering, data, and architecture teams Experience integrating risk services into broader business workflows and change processes Understanding of governance, evidence, and audit requirementsLeadership Skills Demonstrated ability to lead and inspire cross-functional teams, fostering a collaborative and innovative work environment. Energy and pace to drive highly effective stakeholder management across a globally distributed team. Be a talent magnet. Continue to grow high performing diverse teams, while adding key capabilities by attracting best in class talent who can support the growing needs of the organization and client community. Ability to provide regular updates to stakeholders and board of directors on critical initiatives and interact frequently with key leaders as well as various regulatory bodies. Experience of driving at pace, globally disbursed / matrixed teams to successfully achieve business line goals and objectives. Enterprise leadership to drive consensus and influence while operating in an agile manner to oversee a vast portfolio of responsibilities. Experience building, empowering, and inspiring high-performing teams and instilling a culture of creativity, accountability, and productivityProblem Solving The role requires attention to detail and excellent judgment based on best practice and previous experience. Evidence of responding to and resolving complex problems by identifying and selecting solutions through applying innovative thinking and technical experience, guided by clear policy and procedure.Interpersonal Skills Excellent communication, presentation, and interpersonal skills to effectively engage with stakeholders at all levels. Sound judgement with experience of balancing competing factors of stakeholders to deliver optimal outcomes. Strategic thinker with proven ability to execute with quality and efficiency. Strong analytical skills and proven record in innovative thinking. Career Stage: Group Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things
Feb 28, 2026
Full time
Role Summary: The Head of Risk and Resilience Utility Product Manager leads the vision, strategy, and delivery of enterprise-wide resilience services that enable the organisation to meet regulatory obligations while driving real business value. This role applies strong product thinking to complex risk domains, translating regulatory and control requirements into scalable, customer-centric platforms that are trusted by both the business and risk functions. Operating across Operational Resilience, Third-Party Due Diligence, and customer-facing assurance, the role balances regulatory defensibility, usability, and transparency to strengthen customer trust and organisational resilience. As a senior leader, the role builds and inspires high-performing, globally distributed teams while influencing key stakeholders, executives, and regulators through clear communication and data-driven decision-making. The role also acts as a change leader, driving adoption of modern risk capabilities and retiring legacy, manual processes to improve efficiency, confidence, and outcomes at scale. WHAT YOU'LL BE DOING: The successful candidate will: Demonstrates strong product thinking, framing regulatory and risk obligations as customer-centric problems to solve rather than compliance checklists Builds trusted partnerships across 1st line, 2nd line risk, compliance, technology, and operations, influencing without formal authority Balances regulatory defensibility with usability, delivering solutions that are adopted by the business and trusted by risk functions Translates complex risk and regulatory requirements into clear product vision, roadmap, and delivery priorities Uses data and outcomes to prioritise work and demonstrate the value of risk services to the wider organisation Shows strong execution discipline, delivering incrementally while managing dependencies and regulatory deadlines Acts as a change leader, driving adoption of new risk capabilities and retiring legacy or manual processes Communicates clearly and confidently with senior stakeholders, including risk leadership and auditors Is comfortable operating in ambiguity and navigating evolving regulatory expectations WHAT YOU'LL BRING: Functional Knowledge Experience delivering internal platforms or services in regulated financial services environments Practical understanding of Operational Resilience concepts, including important business services, impact tolerances, dependency mapping, and scenario testing Knowledge of Third-Party Due Diligence practices, including supplier risk segmentation, lifecycle management, and ongoing monitoring Knowledge of customer-facing due diligence and assurance practices that enable customers to assess our risk and control environment efficiently, balancing transparency, regulatory defensibility, and commercial sensitivity and enabling customer trust. Ability to define and measure meaningful non-revenue product metrics (e.g. time to onboard, control effectiveness, adoption, reliability) Strong technical fluency, with experience working closely with engineering, data, and architecture teams Experience integrating risk services into broader business workflows and change processes Understanding of governance, evidence, and audit requirementsLeadership Skills Demonstrated ability to lead and inspire cross-functional teams, fostering a collaborative and innovative work environment. Energy and pace to drive highly effective stakeholder management across a globally distributed team. Be a talent magnet. Continue to grow high performing diverse teams, while adding key capabilities by attracting best in class talent who can support the growing needs of the organization and client community. Ability to provide regular updates to stakeholders and board of directors on critical initiatives and interact frequently with key leaders as well as various regulatory bodies. Experience of driving at pace, globally disbursed / matrixed teams to successfully achieve business line goals and objectives. Enterprise leadership to drive consensus and influence while operating in an agile manner to oversee a vast portfolio of responsibilities. Experience building, empowering, and inspiring high-performing teams and instilling a culture of creativity, accountability, and productivityProblem Solving The role requires attention to detail and excellent judgment based on best practice and previous experience. Evidence of responding to and resolving complex problems by identifying and selecting solutions through applying innovative thinking and technical experience, guided by clear policy and procedure.Interpersonal Skills Excellent communication, presentation, and interpersonal skills to effectively engage with stakeholders at all levels. Sound judgement with experience of balancing competing factors of stakeholders to deliver optimal outcomes. Strategic thinker with proven ability to execute with quality and efficiency. Strong analytical skills and proven record in innovative thinking. Career Stage: Group Director London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things
Company Description Within Publicis Groupe's Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world's biggest studio network, we leverage the industry's richest data, through the power of agentic AI, to radically redefine content production with Intelligent Content. We intuitively deliver this through Marcel Make, the world's first Intelligent Content agent. The result? Predictively performing content that unlocks business growth in unprecedented ways. No more guesswork. No more waste. Just content that works, working a lot harder. About the role The Product Success Director for the Technology Team is a senior, client-facing leadership role responsible for owning the technology relationship and client experience during the implementation phase of complex enterprise engagements. Acting as the senior Tech relationship lead, this role ensures clients have a clear, confident, and well supported experience while the internal implementation teams deliver the solution. This position focuses on strategic communication, expectation management, commercial alignment, and client satisfaction. This position collaborates extensively with the commercial client lead, product success and implementation solutions teams. The ideal candidate has a strong background in technical account management, excels in senior stakeholder influence, and thrives in environments requiring calm, clarity, and strategic alignment. They play a critical role in positioning Publicis Production as trusted technology and production partner. Key responsibilities Executive Client Leadership Serve as the primary relationshiptech lead for clients throughout the implementation period. Lead C level conversations, ensuring clientsremainconfident, informed, and aligned to strategic outcomes. Drive executive level expectation setting, ensuring clarity on programme progress, decision points, and risk posture. Act as the escalation owner for senior stakeholders,maintainingcontrol, calm, and clarity in high pressure moments. Implementation Communication &Change Management Lead onboarding and change management for large scale technology rollouts, ensuring smooth implementation. Partner closely with the internal tech teams (product success, program management, implementation solutions) ensuring clients understand timelines, milestones, risks, and decisions. Distillcomplex technical updates into clear commercial language focused on value, impact, and decisions. Ensure delivery teams are aligned with commercial commitments and client expectations, keeping all stakeholders up to speed according toinitialalignments. Strategic& Commercial Partnership Partner with commercial teams to ensure a smooth client experience. Advocate for client needs and long term strategic alignment, shaping roadmap conversations and multi year partnership planning. Drive up sell and cross sell opportunities within existing accounts by aligning client needs with technology offerings. Operational excellence Monitor implementation health, risks, and dependencies to ensure predictable outcomes. Drive standards for communication, documentation, and client engagement across global implementation teams. Identifyand lead process improvement initiatives that enhance scalability, quality, and client experience Qualifications & Skills: Bachelor's degree (Master'spreferred) in Business, Technology, Marketing, or related field. 10+ years' experience intechnicalaccount management(preferably in creative production, marketing tech, or SaaS environments). Exceptional executive presence, negotiation, and stakeholder management skills with C suite clients. Proventrack recordof managing large enterprise clients through technology deployment or transformation programmes. Strong understanding of digital/creative production workflows and supporting technologies. What We Offer: Opportunity toown the relationship withsome of the world's most recognized brands. A global, collaborative, and innovative culture where yourexpertisewill have significant impact. Professional growth and visibility at the executive level across our international network. KPIs & Success Metrics: Client Satisfaction NPS (Net Promoter Score):Client willingness to recommend the product. CSAT (Customer Satisfaction Score):Post interaction or quarterly satisfaction ratings. Reference:Number of clients willing to act as references or provide case studies. Client Value Realization Time to Value (TTV):Average time taken for clients to achieve their first measurable outcome. ROI Delivered:Quantifiable business impact (e.g., cost savings, efficiency gains) reported by clients. Client Health Score:Composite metric based on usage, engagement, and satisfaction. Retention & Expansion Renewal Rate:% of accounts renewing contracts on time. Churn Rate:% of accounts lost within a given period. Up sell/Cross sell Revenue:Additional revenue generated from existing accounts through product expansion. Strategic Influence Executive Engagements:Number of strategic business reviews or roadmap sessions conducted with senior stakeholders. Product Feedback Impact:% of roadmap items influenced by client feedback provided by the Product Success Lead. Operational Excellence Onboarding Completion Rate:% of clients completing onboarding within agreed timelines. Issue Resolution Time:Average time to resolve adoption or product related issues. Process Improvement Initiatives:Number of improvements proposed and implemented to enhance product success workflows. Product Adoption & Engagement Adoption Rate:% of users actively using the product within X days of onboarding. Feature Utilization:% of key features adopted by clients. Active User Growth:Increase in Monthly Active Users (MAU) or Daily Active Users (DAU) for assigned accounts. Additional Information Diversity and inclusion is a core part of who we are at Publicis Production. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.
Feb 28, 2026
Full time
Company Description Within Publicis Groupe's Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 locations of the world's biggest studio network, we leverage the industry's richest data, through the power of agentic AI, to radically redefine content production with Intelligent Content. We intuitively deliver this through Marcel Make, the world's first Intelligent Content agent. The result? Predictively performing content that unlocks business growth in unprecedented ways. No more guesswork. No more waste. Just content that works, working a lot harder. About the role The Product Success Director for the Technology Team is a senior, client-facing leadership role responsible for owning the technology relationship and client experience during the implementation phase of complex enterprise engagements. Acting as the senior Tech relationship lead, this role ensures clients have a clear, confident, and well supported experience while the internal implementation teams deliver the solution. This position focuses on strategic communication, expectation management, commercial alignment, and client satisfaction. This position collaborates extensively with the commercial client lead, product success and implementation solutions teams. The ideal candidate has a strong background in technical account management, excels in senior stakeholder influence, and thrives in environments requiring calm, clarity, and strategic alignment. They play a critical role in positioning Publicis Production as trusted technology and production partner. Key responsibilities Executive Client Leadership Serve as the primary relationshiptech lead for clients throughout the implementation period. Lead C level conversations, ensuring clientsremainconfident, informed, and aligned to strategic outcomes. Drive executive level expectation setting, ensuring clarity on programme progress, decision points, and risk posture. Act as the escalation owner for senior stakeholders,maintainingcontrol, calm, and clarity in high pressure moments. Implementation Communication &Change Management Lead onboarding and change management for large scale technology rollouts, ensuring smooth implementation. Partner closely with the internal tech teams (product success, program management, implementation solutions) ensuring clients understand timelines, milestones, risks, and decisions. Distillcomplex technical updates into clear commercial language focused on value, impact, and decisions. Ensure delivery teams are aligned with commercial commitments and client expectations, keeping all stakeholders up to speed according toinitialalignments. Strategic& Commercial Partnership Partner with commercial teams to ensure a smooth client experience. Advocate for client needs and long term strategic alignment, shaping roadmap conversations and multi year partnership planning. Drive up sell and cross sell opportunities within existing accounts by aligning client needs with technology offerings. Operational excellence Monitor implementation health, risks, and dependencies to ensure predictable outcomes. Drive standards for communication, documentation, and client engagement across global implementation teams. Identifyand lead process improvement initiatives that enhance scalability, quality, and client experience Qualifications & Skills: Bachelor's degree (Master'spreferred) in Business, Technology, Marketing, or related field. 10+ years' experience intechnicalaccount management(preferably in creative production, marketing tech, or SaaS environments). Exceptional executive presence, negotiation, and stakeholder management skills with C suite clients. Proventrack recordof managing large enterprise clients through technology deployment or transformation programmes. Strong understanding of digital/creative production workflows and supporting technologies. What We Offer: Opportunity toown the relationship withsome of the world's most recognized brands. A global, collaborative, and innovative culture where yourexpertisewill have significant impact. Professional growth and visibility at the executive level across our international network. KPIs & Success Metrics: Client Satisfaction NPS (Net Promoter Score):Client willingness to recommend the product. CSAT (Customer Satisfaction Score):Post interaction or quarterly satisfaction ratings. Reference:Number of clients willing to act as references or provide case studies. Client Value Realization Time to Value (TTV):Average time taken for clients to achieve their first measurable outcome. ROI Delivered:Quantifiable business impact (e.g., cost savings, efficiency gains) reported by clients. Client Health Score:Composite metric based on usage, engagement, and satisfaction. Retention & Expansion Renewal Rate:% of accounts renewing contracts on time. Churn Rate:% of accounts lost within a given period. Up sell/Cross sell Revenue:Additional revenue generated from existing accounts through product expansion. Strategic Influence Executive Engagements:Number of strategic business reviews or roadmap sessions conducted with senior stakeholders. Product Feedback Impact:% of roadmap items influenced by client feedback provided by the Product Success Lead. Operational Excellence Onboarding Completion Rate:% of clients completing onboarding within agreed timelines. Issue Resolution Time:Average time to resolve adoption or product related issues. Process Improvement Initiatives:Number of improvements proposed and implemented to enhance product success workflows. Product Adoption & Engagement Adoption Rate:% of users actively using the product within X days of onboarding. Feature Utilization:% of key features adopted by clients. Active User Growth:Increase in Monthly Active Users (MAU) or Daily Active Users (DAU) for assigned accounts. Additional Information Diversity and inclusion is a core part of who we are at Publicis Production. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be German Native / Bilingual Proficiency You are based in Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
Feb 28, 2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be German Native / Bilingual Proficiency You are based in Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
EY is one of the largest global consulting organisations, with more than 7,000 professionals. We help CEOs and business leaders design and deliver transformative strategies across the entire enterprise, to help build long-term value to all stakeholders. Due to rapid expansion, we are now looking for candidates to join our UK team and we want you to explore our HR M&A Director Role. The opportunity For our fast growing Team, we are looking for a candidate to join the HR M&A Team, focused on providing full support for transaction services dedicated to our clients, who are the biggest and most impactful companies across the globe. We are seeking to further expand our team with HR M&A Consultants who work across a range of sectors, that include Private Equity, Digital and Telecoms. You'll advise clients across all sectors, supporting key decision makers in developing and executing strategies for transactions use your intellectual guile and enthusiasm to apply your technical skills across the M&A and transformation lifecycle. Your key responsibilities Develop and manage HR M&A projects - end-to-end from Due Diligence over Day 1 preparation to Carve-out / Post Merger Integration for the HR part of a transaction Develop and manage HR strategy and transformation projects, including People driven transformation, leveraging EY global enablers and tools Support our HR M&A consultants and manage the team(s) during projects Drive business development, take part in negotiations with clients and be support our go to market strategy Skills and attributes for success Relevant experience in managing complex business projects Internal and external business development acumen Creativity, innovation, problem solving skills Ability to organise work efficiently and meet deadlines Your background Strong HR-related experience or HR consulting experience. HR / HR Strategy, HR M&A or similar positions will be treated as a great plus Outstanding interpersonal skills and consulting attitude - can demonstrate the skills and experience required to operate in a client facing role within a professional services firm Strong oral and written communication skills, including presentation skills (MS PowerPoint, Excel analysis and modelling) Ability to perform analysis and synthesise data into useful insights Ideally, you'll also have A degree in a business/finance related subject Experience working in an international environment What we look for We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for HR and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals. What working at EY offers Possibility to work with top brands across UK and Europe and other global players Innovative and varied consulting activities Outstanding career opportunities through individual support, challenging project work and a strong EY network Opportunity to learn from experience Strategy and M&A practitioners Attractive remuneration package linked to your individual and team performance Culture of support, coaching and open feedback plus: Qualifications and certificates Diverse experience in a variety of teams An individual training map Flexible time and place of work Dedicated Career Counsellor EY Care & Wellness program
Feb 28, 2026
Full time
EY is one of the largest global consulting organisations, with more than 7,000 professionals. We help CEOs and business leaders design and deliver transformative strategies across the entire enterprise, to help build long-term value to all stakeholders. Due to rapid expansion, we are now looking for candidates to join our UK team and we want you to explore our HR M&A Director Role. The opportunity For our fast growing Team, we are looking for a candidate to join the HR M&A Team, focused on providing full support for transaction services dedicated to our clients, who are the biggest and most impactful companies across the globe. We are seeking to further expand our team with HR M&A Consultants who work across a range of sectors, that include Private Equity, Digital and Telecoms. You'll advise clients across all sectors, supporting key decision makers in developing and executing strategies for transactions use your intellectual guile and enthusiasm to apply your technical skills across the M&A and transformation lifecycle. Your key responsibilities Develop and manage HR M&A projects - end-to-end from Due Diligence over Day 1 preparation to Carve-out / Post Merger Integration for the HR part of a transaction Develop and manage HR strategy and transformation projects, including People driven transformation, leveraging EY global enablers and tools Support our HR M&A consultants and manage the team(s) during projects Drive business development, take part in negotiations with clients and be support our go to market strategy Skills and attributes for success Relevant experience in managing complex business projects Internal and external business development acumen Creativity, innovation, problem solving skills Ability to organise work efficiently and meet deadlines Your background Strong HR-related experience or HR consulting experience. HR / HR Strategy, HR M&A or similar positions will be treated as a great plus Outstanding interpersonal skills and consulting attitude - can demonstrate the skills and experience required to operate in a client facing role within a professional services firm Strong oral and written communication skills, including presentation skills (MS PowerPoint, Excel analysis and modelling) Ability to perform analysis and synthesise data into useful insights Ideally, you'll also have A degree in a business/finance related subject Experience working in an international environment What we look for We are looking for candidates who are highly motivated, analytical, logical thinkers with a passion for HR and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients goals. What working at EY offers Possibility to work with top brands across UK and Europe and other global players Innovative and varied consulting activities Outstanding career opportunities through individual support, challenging project work and a strong EY network Opportunity to learn from experience Strategy and M&A practitioners Attractive remuneration package linked to your individual and team performance Culture of support, coaching and open feedback plus: Qualifications and certificates Diverse experience in a variety of teams An individual training map Flexible time and place of work Dedicated Career Counsellor EY Care & Wellness program
Job description Posted Date: Jan Senior Director External Engagement - Multiple Myeloma Location: Upper Providence (US Collegeville, PA): GSK HQ (London, UK): Baar (Zug, Switzerland) As Senior Director External Engagement, you will lead the Commercial engagement plans with External Experts and key Congresses across the full range of inline and lifecycle strategies for GSK in Multiple Myeloma indications, working across functions and regions to shape strategy and deliver patient impact. You will partner with medical, access & insights colleagues alongside local co-create markets to build clear, evidence-led external engagement and congress plans. This role offers growth, visible impact, and the chance to help GSK unite science, technology and talent to get ahead of disease together. This role will suit individuals who thrive in dynamic environments, are comfortable with ambiguity, and who are motivated to drive performance with high impact for Multiple Myeloma. The selected individual will need to demonstrate high accountability for impact and strong track record of external engagement and developing innovative approaches to develop and mobilize advocacy in highly competitive markets. Key responsibilities Lead the development and execution of global commercial external engagement strategy and associated tactical plans Multiple Myeloma across all inline and lifecycle indications. Ensure enterprise collaboration (especially with medical affairs & R&D) to align on goals, strategies, tactics & enabling insights to position GSK as a leader in Myeloma. Collaborating strongly with medical and co-create markets, leverage and refine the Key External Expert (KEE) framework aligned to asset and therapy area strategy to develop and mobilize advocacy. Deliver high-quality and high-impact KEE engagement (e.g. Dots) and congress strategies and tactics through collaboration with internal and external stakeholders. Establish and track key performance indicators to measure commercial impact and inform rapid learning cycles. Coach and develop stakeholders and influence senior leaders to secure resources and alignment. As a member of the Global Commercial team, input into overarching asset and therapy area strategies Ensure KEE engagement and congress strategies comply with relevant regulations and internal policies and maintain high ethical standards. Why You? Basic Qualification Bachelor's degree in business, life sciences, or a related field. Minimum 10 years of experience in the pharmaceutical or biotech industry. Demonstrated experience leading external engagement and congress strategies Strong cross functional collaboration skills in a matrix environment. Proven ability to use data and insights to inform strategic decisions and measure outcomes. Preferred Qualification Advanced degree (MBA, MPH, MSc, or related). Prior experience working in global launch in oncology or hematology. Commercial Experience at the global or above country (e.g. regional) level. Track record of managing external agencies and vendor partnerships. Strong financial acumen with experience in budget management and ROI assessments. Excellent communication and presentation skills for senior stakeholder engagement. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
Feb 28, 2026
Full time
Job description Posted Date: Jan Senior Director External Engagement - Multiple Myeloma Location: Upper Providence (US Collegeville, PA): GSK HQ (London, UK): Baar (Zug, Switzerland) As Senior Director External Engagement, you will lead the Commercial engagement plans with External Experts and key Congresses across the full range of inline and lifecycle strategies for GSK in Multiple Myeloma indications, working across functions and regions to shape strategy and deliver patient impact. You will partner with medical, access & insights colleagues alongside local co-create markets to build clear, evidence-led external engagement and congress plans. This role offers growth, visible impact, and the chance to help GSK unite science, technology and talent to get ahead of disease together. This role will suit individuals who thrive in dynamic environments, are comfortable with ambiguity, and who are motivated to drive performance with high impact for Multiple Myeloma. The selected individual will need to demonstrate high accountability for impact and strong track record of external engagement and developing innovative approaches to develop and mobilize advocacy in highly competitive markets. Key responsibilities Lead the development and execution of global commercial external engagement strategy and associated tactical plans Multiple Myeloma across all inline and lifecycle indications. Ensure enterprise collaboration (especially with medical affairs & R&D) to align on goals, strategies, tactics & enabling insights to position GSK as a leader in Myeloma. Collaborating strongly with medical and co-create markets, leverage and refine the Key External Expert (KEE) framework aligned to asset and therapy area strategy to develop and mobilize advocacy. Deliver high-quality and high-impact KEE engagement (e.g. Dots) and congress strategies and tactics through collaboration with internal and external stakeholders. Establish and track key performance indicators to measure commercial impact and inform rapid learning cycles. Coach and develop stakeholders and influence senior leaders to secure resources and alignment. As a member of the Global Commercial team, input into overarching asset and therapy area strategies Ensure KEE engagement and congress strategies comply with relevant regulations and internal policies and maintain high ethical standards. Why You? Basic Qualification Bachelor's degree in business, life sciences, or a related field. Minimum 10 years of experience in the pharmaceutical or biotech industry. Demonstrated experience leading external engagement and congress strategies Strong cross functional collaboration skills in a matrix environment. Proven ability to use data and insights to inform strategic decisions and measure outcomes. Preferred Qualification Advanced degree (MBA, MPH, MSc, or related). Prior experience working in global launch in oncology or hematology. Commercial Experience at the global or above country (e.g. regional) level. Track record of managing external agencies and vendor partnerships. Strong financial acumen with experience in budget management and ROI assessments. Excellent communication and presentation skills for senior stakeholder engagement. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your inquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the role NScale is seeking a strategic and hands-on Senior Manager, Employment Tax to lead and deliver employment and payroll tax activities across our growing international footprint. Reporting to the Director Indirect Tax, this role plays a key part in supporting our global workforce strategy by ensuring employment tax risks are identified, managed, and embedded into business and People decisions. You will work closely with Payroll, People (HR), Finance, and Legal teams to support international expansion, global mobility, and equity-based compensation, while ensuring compliance across multiple jurisdictions. This role is well suited to an experienced employment tax professional who thrives in fast-paced, high-growth environments, enjoys solving complex cross-border workforce challenges, and can translate technical employment tax requirements into practical, scalable solutions. Beyond managing compliance, you will help strengthen the employment taxframework that supports NScale's international hiring models, remote working strategy, and employee incentive programs. What You'll be Doing (Responsibilities)
Feb 28, 2026
Full time
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. About the role NScale is seeking a strategic and hands-on Senior Manager, Employment Tax to lead and deliver employment and payroll tax activities across our growing international footprint. Reporting to the Director Indirect Tax, this role plays a key part in supporting our global workforce strategy by ensuring employment tax risks are identified, managed, and embedded into business and People decisions. You will work closely with Payroll, People (HR), Finance, and Legal teams to support international expansion, global mobility, and equity-based compensation, while ensuring compliance across multiple jurisdictions. This role is well suited to an experienced employment tax professional who thrives in fast-paced, high-growth environments, enjoys solving complex cross-border workforce challenges, and can translate technical employment tax requirements into practical, scalable solutions. Beyond managing compliance, you will help strengthen the employment taxframework that supports NScale's international hiring models, remote working strategy, and employee incentive programs. What You'll be Doing (Responsibilities)
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. You will also be joining our own exciting growth journey in the UK as we set out to be the growth partner of choice. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. More about the role We're growing our team and are looking for a Product Design Director to join the pond. The role would combine oversight of projects with line management of the team, reporting directly to the Head of Product Design. You'll be responsible for managing our teams in designing and launching innovative products, services and businesses - some of the bravest projects our clients have ever launched. You'll also be responsible for the advancement of our approach, help to grow our culture, support and coach members of the team, and lead and inspire our clients. By developing great relationships with clients and partners you'll also be responsible for finding and nurturing opportunities for new business. You will be joining the Product Design team within frog, part of our Creative and Design group. Our product design team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, research, brand, digital transformation and strategy. We like hybrid leaders who span multiple areas of product design, often with particular strength in one or two of these areas, and especially those who have been a part of teams who have launched products to market, or who have worked on services in market. We're flexible about what your experience is but a keen interest in how AI is rapidly reshaping what's possible in design is important. In this role, you will have multiple responsibilities: Project delivery - ensure we deliver high-quality work while maintaining our agreed margins Oversee the delivery of complex product design projects Ensure quality design work and inspire our clients to value high quality design. Have a strategic view of how our work will provide impact for the client and regularly review our scope, deliverables and relationship to ensure we are on track to provide as much impact as possible. Experience of leading and coaching teams across all stages of the product and service design process, from initial user research and insight through to, workshops, ideation and concepting, prototyping and the final delivery of designs. Experience in how AI is reshaping these phases and processes to drive greater impact. Ensure projects are initiated successfully, overseeing project deliverables and providing timely feedback to the team. Input into team scheduling, before and during the project where necessary. Monitor overall resource allocation, initiating corrective action where necessary. Be accountable for project profitability, along with other related metrics such as utilisation. Client relationships - build trusted relationships with key clients Provide strategic counsel to your clients' senior leadership teams and nurture relationships with client partners. Develop and grow trusted relationships with senior clients and work with them to actively address any relationship issues impacting the project. Ensure client happiness on projects that you are overseeing. Team - inspire and lead teams to do great work Ensure the happiness of individuals and the team on projects that you are overseeing. Help create the right environment for the team to do great work. Play a key role in identifying and managing any performance issues. Role model the giving and receiving of timely feedback. Be comfortable giving constructive feedback to the leadership team and clients. Sales - help bring in and win exciting work for business Generate and convert new business opportunities with existing and new clients Advance frog's design approach and practice Be responsible for helping win a set amount of revenue, working with your colleagues to qualify new opportunities and deliver high-quality responses to client briefs. Identify, shape and help win follow on opportunities with your current clients. Be aligned to specific key and growth clients and play a key role in the development and execution of the associated client plans. Help turn leads into new clients by supporting and/or leading initial conversations with potential clients. Contribute to the frog's new business, marketing and thought leadership activities Be proactive in building and growing client relationships. Be passionate about growing Idean as a business. Be confident discussing the commercial performance of individual projects and the business as a whole Practice and development management - play a key role in shaping and supporting the development of the product design practice and team members Be responsible for the growth and development of our product design Community of Practice and industry and regularly share your work and ideas with the broader team and community. Actively participate and lead activities in the product design Community of Practice, ensuring it is driving value to the team and studio. Play an active role in progressing the team by hosting skill development activities, such as demos, workshops and knowledge sharing sessions. Play an active role in growing the team by informing hiring plans, defining profile specifications, and leading hiring efforts. You have experience of speaking at conferences and contributing to the broader design community in the UK. You Have: Experience of product design and development, digital transformation or customer experience design. Your experience should go beyond the strategy and include piloting and taking services live. A point of view and experience of using AI to reshape "what" we design. Experience of all stages of the design process, from initial analysis, workshops, sketches, ideas and concepts through to user research, prototyping and the final delivery of designs. A point of view and experience on how AI is shaping "how" we design. An understanding of the challenges and intricacies of designing for digital and non digital ecosystems A strong understanding of user centred design Passion about helping to create an environment where people can do great work The ability to form thoughtful and considered perspectives, supported by both objective fact and strategic conviction. The ability to inspire a team working for you to push for excellence and deliver bold, fresh thinking with experience in managing and leading teams. Encourage a culture of learning, sharing resources and providing reinforcement of individuals goals within the team. Strong business acumen and a hunger to learn more The drive to deliver excellent work and lead others towards this The drive to proactively identify and implement improvements to the way we work Comfort leading sessions with senior clients. You should be experienced presenting to senior executives and large audiences, both formally and informally, facilitating workshops and ideation sessions. Strong feedback skills and the drive to role model these activities Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve. Be entrepreneurial in spirit, making best use of all the tools available to you, across frog and the wider Capgemini family. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner . click apply for full job details
Feb 28, 2026
Full time
Since June 2021, frog is part of Capgemini Invent. frog partners with customer centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in person and vibrant virtual culture. You will also be joining our own exciting growth journey in the UK as we set out to be the growth partner of choice. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community-and the world at large. More about the role We're growing our team and are looking for a Product Design Director to join the pond. The role would combine oversight of projects with line management of the team, reporting directly to the Head of Product Design. You'll be responsible for managing our teams in designing and launching innovative products, services and businesses - some of the bravest projects our clients have ever launched. You'll also be responsible for the advancement of our approach, help to grow our culture, support and coach members of the team, and lead and inspire our clients. By developing great relationships with clients and partners you'll also be responsible for finding and nurturing opportunities for new business. You will be joining the Product Design team within frog, part of our Creative and Design group. Our product design team is an incredibly talented bunch of hybrids and this is something we embrace. The team consists of people with a background in design, research, brand, digital transformation and strategy. We like hybrid leaders who span multiple areas of product design, often with particular strength in one or two of these areas, and especially those who have been a part of teams who have launched products to market, or who have worked on services in market. We're flexible about what your experience is but a keen interest in how AI is rapidly reshaping what's possible in design is important. In this role, you will have multiple responsibilities: Project delivery - ensure we deliver high-quality work while maintaining our agreed margins Oversee the delivery of complex product design projects Ensure quality design work and inspire our clients to value high quality design. Have a strategic view of how our work will provide impact for the client and regularly review our scope, deliverables and relationship to ensure we are on track to provide as much impact as possible. Experience of leading and coaching teams across all stages of the product and service design process, from initial user research and insight through to, workshops, ideation and concepting, prototyping and the final delivery of designs. Experience in how AI is reshaping these phases and processes to drive greater impact. Ensure projects are initiated successfully, overseeing project deliverables and providing timely feedback to the team. Input into team scheduling, before and during the project where necessary. Monitor overall resource allocation, initiating corrective action where necessary. Be accountable for project profitability, along with other related metrics such as utilisation. Client relationships - build trusted relationships with key clients Provide strategic counsel to your clients' senior leadership teams and nurture relationships with client partners. Develop and grow trusted relationships with senior clients and work with them to actively address any relationship issues impacting the project. Ensure client happiness on projects that you are overseeing. Team - inspire and lead teams to do great work Ensure the happiness of individuals and the team on projects that you are overseeing. Help create the right environment for the team to do great work. Play a key role in identifying and managing any performance issues. Role model the giving and receiving of timely feedback. Be comfortable giving constructive feedback to the leadership team and clients. Sales - help bring in and win exciting work for business Generate and convert new business opportunities with existing and new clients Advance frog's design approach and practice Be responsible for helping win a set amount of revenue, working with your colleagues to qualify new opportunities and deliver high-quality responses to client briefs. Identify, shape and help win follow on opportunities with your current clients. Be aligned to specific key and growth clients and play a key role in the development and execution of the associated client plans. Help turn leads into new clients by supporting and/or leading initial conversations with potential clients. Contribute to the frog's new business, marketing and thought leadership activities Be proactive in building and growing client relationships. Be passionate about growing Idean as a business. Be confident discussing the commercial performance of individual projects and the business as a whole Practice and development management - play a key role in shaping and supporting the development of the product design practice and team members Be responsible for the growth and development of our product design Community of Practice and industry and regularly share your work and ideas with the broader team and community. Actively participate and lead activities in the product design Community of Practice, ensuring it is driving value to the team and studio. Play an active role in progressing the team by hosting skill development activities, such as demos, workshops and knowledge sharing sessions. Play an active role in growing the team by informing hiring plans, defining profile specifications, and leading hiring efforts. You have experience of speaking at conferences and contributing to the broader design community in the UK. You Have: Experience of product design and development, digital transformation or customer experience design. Your experience should go beyond the strategy and include piloting and taking services live. A point of view and experience of using AI to reshape "what" we design. Experience of all stages of the design process, from initial analysis, workshops, sketches, ideas and concepts through to user research, prototyping and the final delivery of designs. A point of view and experience on how AI is shaping "how" we design. An understanding of the challenges and intricacies of designing for digital and non digital ecosystems A strong understanding of user centred design Passion about helping to create an environment where people can do great work The ability to form thoughtful and considered perspectives, supported by both objective fact and strategic conviction. The ability to inspire a team working for you to push for excellence and deliver bold, fresh thinking with experience in managing and leading teams. Encourage a culture of learning, sharing resources and providing reinforcement of individuals goals within the team. Strong business acumen and a hunger to learn more The drive to deliver excellent work and lead others towards this The drive to proactively identify and implement improvements to the way we work Comfort leading sessions with senior clients. You should be experienced presenting to senior executives and large audiences, both formally and informally, facilitating workshops and ideation sessions. Strong feedback skills and the drive to role model these activities Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve. Be entrepreneurial in spirit, making best use of all the tools available to you, across frog and the wider Capgemini family. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini Capgemini is a global business and technology transformation partner . click apply for full job details
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Growth Leader - Supply Chain Management - Vice President - English (COR034227) Growth Leader - Supply Chain Management - Vice President - English - COR034227 Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Growth Leader - Supply Chain Management - Vice President - English! In this role, the Vice President- Growth Leader will serve as a trusted advisor and industry thought leader in supply chain management consulting. This role partners with the Genpact sales organization, marketing, event and our SCOR teams (Plan, Source, Make, Deliver and Aftersales) to lead our Sales and GTM motions for a specific Industry. The person will be accountable for the pipeline generation for the complete portfolio of offerings of the Supply Chain Service Line. This person will help shape the future of supply chain at our clients by industry leaders, technology partners, and long-term impact for global organizations. Responsibilities Partner with Genpact sales teams to lead first conversations, discovery sessions, and executive-level client introductions Build client confidence in Genpact's transformation capabilities across all SCOR offerings and position the organization as a trusted advisor. Define winning GTM strategies and account level development plans to drive revenue growth and pipeline generation. Work closely with our Marketing and Event teams to push the Genpact Brand for the specific Industry, with catered messaging Scope and position services in collaboration with delivery teams and subject matter experts. Drive additional service opportunities and revenue growth within existing client relationships. Organize and facilitate Quarterly Business Review (QBR) and roadmap strategy sessions with key clients, as part of our strategic account developments Develop clear Industry point of view, pain points and solution positioning to support our growth. Contribute to white papers, podium events, and industry publications. Represent Genpact at industry conferences and other client events. Provide senior-level oversight and quality assurance for transformational projects. Foster a collaborative, client-focused culture that consistently drives measurable results. Qualifications we seek in you! Minimum Qualifications Confident, charismatic, and persuasive communicator-both written and verbal. Hands-on, proactive leader with a collaborative and inclusive approach. Resilient, independent, and adaptable in a fast-paced consulting environment. Strong industry experience in relevant position with proven track record in driving supply chain transformation Held previous sales or GTM position for similar Service or Technology company Strong business acumen with the ability to balance strategic vision with operational execution. Preferred Qualifications/ Skills Proven leadership experience in professional services at the VP/Management level; or significant industry leadership experience (Director level or above). Deep expertise in at least 2 supply chain SCOR topics between planning, procurement, logistics, or after-sales operations with innovative approaches to process improvement. Demonstrated history of growing revenue, supporting sales efforts, and closing high-value deals. Exceptional executive presence with the ability to influence and advise C-level leaders. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Feb 28, 2026
Full time
With us, you'll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Growth Leader - Supply Chain Management - Vice President - English (COR034227) Growth Leader - Supply Chain Management - Vice President - English - COR034227 Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Growth Leader - Supply Chain Management - Vice President - English! In this role, the Vice President- Growth Leader will serve as a trusted advisor and industry thought leader in supply chain management consulting. This role partners with the Genpact sales organization, marketing, event and our SCOR teams (Plan, Source, Make, Deliver and Aftersales) to lead our Sales and GTM motions for a specific Industry. The person will be accountable for the pipeline generation for the complete portfolio of offerings of the Supply Chain Service Line. This person will help shape the future of supply chain at our clients by industry leaders, technology partners, and long-term impact for global organizations. Responsibilities Partner with Genpact sales teams to lead first conversations, discovery sessions, and executive-level client introductions Build client confidence in Genpact's transformation capabilities across all SCOR offerings and position the organization as a trusted advisor. Define winning GTM strategies and account level development plans to drive revenue growth and pipeline generation. Work closely with our Marketing and Event teams to push the Genpact Brand for the specific Industry, with catered messaging Scope and position services in collaboration with delivery teams and subject matter experts. Drive additional service opportunities and revenue growth within existing client relationships. Organize and facilitate Quarterly Business Review (QBR) and roadmap strategy sessions with key clients, as part of our strategic account developments Develop clear Industry point of view, pain points and solution positioning to support our growth. Contribute to white papers, podium events, and industry publications. Represent Genpact at industry conferences and other client events. Provide senior-level oversight and quality assurance for transformational projects. Foster a collaborative, client-focused culture that consistently drives measurable results. Qualifications we seek in you! Minimum Qualifications Confident, charismatic, and persuasive communicator-both written and verbal. Hands-on, proactive leader with a collaborative and inclusive approach. Resilient, independent, and adaptable in a fast-paced consulting environment. Strong industry experience in relevant position with proven track record in driving supply chain transformation Held previous sales or GTM position for similar Service or Technology company Strong business acumen with the ability to balance strategic vision with operational execution. Preferred Qualifications/ Skills Proven leadership experience in professional services at the VP/Management level; or significant industry leadership experience (Director level or above). Deep expertise in at least 2 supply chain SCOR topics between planning, procurement, logistics, or after-sales operations with innovative approaches to process improvement. Demonstrated history of growing revenue, supporting sales efforts, and closing high-value deals. Exceptional executive presence with the ability to influence and advise C-level leaders. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Capita Pension Solutions Ltd, part of the Capita Experience Division, is committed to delivering better outcomes for clients, members and colleagues. As a core member of the Senior Leadership Team, the Head of Governance plays a pivotal role in ensuring the business operates within an effective, robust and compliant governance framework that supports our people, processes and systems. The Head of Governance is responsible for overseeing all aspects of corporate governance across the Pensions business, ensuring compliance with legislation, regulation and internal policies, and fostering a culture of transparency and accountability. The role provides effective leadership that guides and empowers teams and ensures that they are well supported and managed to deliver consistently strong outcomes. As a senior leader, the Head of Governance will role model Capita's values and behaviours, champion an excellent colleague experience, and act as a catalyst for diversity of thought, inclusion and continuous improvement across the organisation. Job title: Head of Governance Job Description: What we're looking for: Understand client and business requirements and delivery to deliver a robust governance framework. Be open to challenging the status quo and taking bold decisions. Assess how to manage enterprise risk, ensuring compliance with corporate policies and legislation. Extensive senior governance experience in pensions, financial services or regulated environments with a knowledge of DB and/or DC pension schemes. Strong regulatory understanding (FCA, TPR, ICO, HMRC). Proven leadership of large scale teams in governance, risk, compliance and assurance functions. Skilled in influencing senior executives and operating in complex stakeholder environments. Demonstrated ability to strengthen governance frameworks and drive cultural change. Understand the importance of an effective and compliant governance framework to support our people and our business processes and systems. Proven record of delivering change management activity. Demonstrable ability to succeed in a complex matrix environment, where they do not personally hold all the levers required to succeed. Operational experience of operating within a regulated business Key Responsibilities 1. Governance Framework & Oversight Own and maintain the CPSL governance framework, ensuring alignment with Capita Group standards and regulatory expectations. Maintain a robust governance infrastructure that effectively mitigates all key business risks across all areas within Pensions and engenders a culture of compliance and risk awareness that ensures all regulatory and internal control requirements are adhered to. Lead governance operations including controls, complaints, business continuity, AML/sanctions monitoring, and regulatory compliance. Ensure all governance forums (e.g., risk committees, assurance boards, operational governance forums) run effectively with appropriate documentation, escalations and action tracking. 2. Regulatory, Risk & Compliance Leadership Oversee the Risk & FS Compliance function and ensure CPSL meets statutory and regulatory requirements (FCA, TPR, ICO). Manage relationships with the relevant regulatory bodies Provide senior leadership for enterprise risk management, including risk appetite, monitoring, controls and assurance. Ensure timely reporting into CPS Risk & Compliance Committee and CPSL Regulatory Board. 3. Assurance & Control Environment Lead Project & Programme Assurance for major programmes, ensuring compliance with governance and risk frameworks. Strengthen the internal control environment across data, operations, payroll, admin and transformation functions. 4. Organisational Leadership & Influence Lead the governance function for the pensions business which brings together all activity that helps a colleague, helps a client. Review, develop and implement strategies, policies and procedures in line with legislation, regulations and best practice across all functions aligned under the governance function. Ensure compliance across the business and have strategies in place to identify non compliance and provide corrective actions. Act as a key member of the CPSL Leadership Team, contributing to strategic planning and organisational decision making. Provide governance guidance to Market Directors (Public, Insurance, Private), Ops, Consulting, and Transformation functions. Advise senior stakeholders (MD, CFO, COO, Chief of Staff, HR, Legal, Compliance) on governance matters. 5. Policy, Standards & Regulatory Change Own CPSL policies and standards, ensuring they remain current, applied consistently, and audited regularly. Monitor and interpret regulatory developments affecting CPSL and pension administration. 6. Culture, Conduct & Ethics Champion a culture of transparency, accountability and ethical conduct. Drive a culture of continuous improvement through maximising efficiencies whilst underpinning sustainability Deliver and drive the people agenda creating highly engaged and motivated colleagues Financial budget control and year on year performance Drive capability uplift across governance, risk, compliance and assurance teams. About Capita Pensions Solutions: Capita Pension Solutions is one of the UK's leading pension firms. We provide an unrivalled breath of services to over 450 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.In this role, you would have the opportunity to add real value from the outset and join a growing and thriving team and a great benefits package including: 23 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks, the opportunity to buy extra leave and plenty more Voluntary benefits designed to suit your lifestyle-from discounts on retail, socialising, to travel, technology, and health and wellbeing What we hope you'll do next: Choose "Apply now" to fill out our short application, so that we can learn more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation
Feb 28, 2026
Full time
Capita Pension Solutions Ltd, part of the Capita Experience Division, is committed to delivering better outcomes for clients, members and colleagues. As a core member of the Senior Leadership Team, the Head of Governance plays a pivotal role in ensuring the business operates within an effective, robust and compliant governance framework that supports our people, processes and systems. The Head of Governance is responsible for overseeing all aspects of corporate governance across the Pensions business, ensuring compliance with legislation, regulation and internal policies, and fostering a culture of transparency and accountability. The role provides effective leadership that guides and empowers teams and ensures that they are well supported and managed to deliver consistently strong outcomes. As a senior leader, the Head of Governance will role model Capita's values and behaviours, champion an excellent colleague experience, and act as a catalyst for diversity of thought, inclusion and continuous improvement across the organisation. Job title: Head of Governance Job Description: What we're looking for: Understand client and business requirements and delivery to deliver a robust governance framework. Be open to challenging the status quo and taking bold decisions. Assess how to manage enterprise risk, ensuring compliance with corporate policies and legislation. Extensive senior governance experience in pensions, financial services or regulated environments with a knowledge of DB and/or DC pension schemes. Strong regulatory understanding (FCA, TPR, ICO, HMRC). Proven leadership of large scale teams in governance, risk, compliance and assurance functions. Skilled in influencing senior executives and operating in complex stakeholder environments. Demonstrated ability to strengthen governance frameworks and drive cultural change. Understand the importance of an effective and compliant governance framework to support our people and our business processes and systems. Proven record of delivering change management activity. Demonstrable ability to succeed in a complex matrix environment, where they do not personally hold all the levers required to succeed. Operational experience of operating within a regulated business Key Responsibilities 1. Governance Framework & Oversight Own and maintain the CPSL governance framework, ensuring alignment with Capita Group standards and regulatory expectations. Maintain a robust governance infrastructure that effectively mitigates all key business risks across all areas within Pensions and engenders a culture of compliance and risk awareness that ensures all regulatory and internal control requirements are adhered to. Lead governance operations including controls, complaints, business continuity, AML/sanctions monitoring, and regulatory compliance. Ensure all governance forums (e.g., risk committees, assurance boards, operational governance forums) run effectively with appropriate documentation, escalations and action tracking. 2. Regulatory, Risk & Compliance Leadership Oversee the Risk & FS Compliance function and ensure CPSL meets statutory and regulatory requirements (FCA, TPR, ICO). Manage relationships with the relevant regulatory bodies Provide senior leadership for enterprise risk management, including risk appetite, monitoring, controls and assurance. Ensure timely reporting into CPS Risk & Compliance Committee and CPSL Regulatory Board. 3. Assurance & Control Environment Lead Project & Programme Assurance for major programmes, ensuring compliance with governance and risk frameworks. Strengthen the internal control environment across data, operations, payroll, admin and transformation functions. 4. Organisational Leadership & Influence Lead the governance function for the pensions business which brings together all activity that helps a colleague, helps a client. Review, develop and implement strategies, policies and procedures in line with legislation, regulations and best practice across all functions aligned under the governance function. Ensure compliance across the business and have strategies in place to identify non compliance and provide corrective actions. Act as a key member of the CPSL Leadership Team, contributing to strategic planning and organisational decision making. Provide governance guidance to Market Directors (Public, Insurance, Private), Ops, Consulting, and Transformation functions. Advise senior stakeholders (MD, CFO, COO, Chief of Staff, HR, Legal, Compliance) on governance matters. 5. Policy, Standards & Regulatory Change Own CPSL policies and standards, ensuring they remain current, applied consistently, and audited regularly. Monitor and interpret regulatory developments affecting CPSL and pension administration. 6. Culture, Conduct & Ethics Champion a culture of transparency, accountability and ethical conduct. Drive a culture of continuous improvement through maximising efficiencies whilst underpinning sustainability Deliver and drive the people agenda creating highly engaged and motivated colleagues Financial budget control and year on year performance Drive capability uplift across governance, risk, compliance and assurance teams. About Capita Pensions Solutions: Capita Pension Solutions is one of the UK's leading pension firms. We provide an unrivalled breath of services to over 450 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications.In this role, you would have the opportunity to add real value from the outset and join a growing and thriving team and a great benefits package including: 23 days' holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks, the opportunity to buy extra leave and plenty more Voluntary benefits designed to suit your lifestyle-from discounts on retail, socialising, to travel, technology, and health and wellbeing What we hope you'll do next: Choose "Apply now" to fill out our short application, so that we can learn more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at or call and we'll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website. As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at . Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation
Overview BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly. We are a diverse team spread across the UK, Europe, South Africa, the US, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade. BVNK aims to be at the forefront of this transformation of the financial system. We have raised $50M in Series B funding from top investors including Haun Ventures, Tiger Global, and Coinbase Ventures, and we're looking for smart, ambitious people to help us build the next generation of payments. We are honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024) and to be recognized by LinkedIn as one of the Top 20 Startups in the UK in 2024. Role We are seeking a driven candidate to join our Commercial team as an Account Manager, focusing on all aspects of account management and customer success. As Account Manager, you will be responsible for managing and growing key client relationships. Reporting to the Sales & Account Director - Fintech & PSP, you will play a strategic role in driving customer success, increasing account value, ensuring long-term retention, and delivering value to our clients. Responsibilities Act as a trusted advisor to clients, ensuring their success with our products and services Develop and execute account growth strategies, identifying opportunities for upselling and cross-selling Maintain and strengthen customer relationships, leading contract renewals and negotiations to maximise lifetime value Deepen existing partnerships by delivering tailored value propositions that increase share of wallet Collaborate with internal teams (Sales, Product, Support) to enhance customer satisfaction and retention Proactively identify and resolve customer challenges, ensuring swift issue resolution Analyse account performance data to provide strategic insights and drive informed decision-making Stay ahead of industry trends, competitor activity, and regulatory changes, sharing insights with the broader business Drive adoption of AI and automation tools to improve client experience and operational workflows What we need from you Proven experience in account management, customer success, or a similar role within Payments or FinTech. Deep understanding of crypto, blockchain, stablecoins, or digital assets. Strong track record of managing and growing enterprise-level accounts. Exceptional relationship management, negotiation, and communication skills. Strategic mindset with a history of driving revenue growth within existing accounts. Strong analytical skills to assess performance and identify areas for improvement. Proven track record of improving processes and efficiencies through AI and automation. Ability to work cross-functionally and manage multiple priorities in a fast-paced environment What you can expect from us Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets Note At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.
Feb 28, 2026
Full time
Overview BVNK provides modern payment infrastructure for businesses. We unify banks and blockchains in a single platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies, and add stablecoin payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payment products quickly and compliantly. We are a diverse team spread across the UK, Europe, South Africa, the US, and APAC, with a shared belief that all payment flows will interact with crypto in the coming decade. BVNK aims to be at the forefront of this transformation of the financial system. We have raised $50M in Series B funding from top investors including Haun Ventures, Tiger Global, and Coinbase Ventures, and we're looking for smart, ambitious people to help us build the next generation of payments. We are honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024) and to be recognized by LinkedIn as one of the Top 20 Startups in the UK in 2024. Role We are seeking a driven candidate to join our Commercial team as an Account Manager, focusing on all aspects of account management and customer success. As Account Manager, you will be responsible for managing and growing key client relationships. Reporting to the Sales & Account Director - Fintech & PSP, you will play a strategic role in driving customer success, increasing account value, ensuring long-term retention, and delivering value to our clients. Responsibilities Act as a trusted advisor to clients, ensuring their success with our products and services Develop and execute account growth strategies, identifying opportunities for upselling and cross-selling Maintain and strengthen customer relationships, leading contract renewals and negotiations to maximise lifetime value Deepen existing partnerships by delivering tailored value propositions that increase share of wallet Collaborate with internal teams (Sales, Product, Support) to enhance customer satisfaction and retention Proactively identify and resolve customer challenges, ensuring swift issue resolution Analyse account performance data to provide strategic insights and drive informed decision-making Stay ahead of industry trends, competitor activity, and regulatory changes, sharing insights with the broader business Drive adoption of AI and automation tools to improve client experience and operational workflows What we need from you Proven experience in account management, customer success, or a similar role within Payments or FinTech. Deep understanding of crypto, blockchain, stablecoins, or digital assets. Strong track record of managing and growing enterprise-level accounts. Exceptional relationship management, negotiation, and communication skills. Strategic mindset with a history of driving revenue growth within existing accounts. Strong analytical skills to assess performance and identify areas for improvement. Proven track record of improving processes and efficiencies through AI and automation. Ability to work cross-functionally and manage multiple priorities in a fast-paced environment What you can expect from us Fair and competitive salary at every stage of your growth Meaningful ownership in the business through our employee option scheme Flexible working hours, with hybrid working at its heart A culture built on passionate, growth-minded people A flexible approach to holiday Opportunities to travel to our offices around the world An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets Note At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we'd encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.
