A prestigious London-based international bank is looking for an Infrastructure Engineer to join their team in their offices in Canary Wharf. You will be part of a dynamic and friendly team of infrastructure and security engineers, supporting their IT server environment. This is a temporary maternity cover position with an immediate start for an expected duration of 6 months, with the potential of being extended for another 6 months. It is an excellent opportunity for candidates with proven infrastructure operations experience within the financial services industry to work for a multinational, professional and renowned bank. Your responsibilities will include, among others: Administering and supporting the server environments. Security hardening. Patch and Vulnerability remediation. Monitoring, Incidents and Operations. Supporting virtualized environments and platforms. About you: In order to succeed, the right applicant will have prior infrastructure operations experience within the finance and banking industry, excellent organisational skills, high attention to detail, and familiarity with enterprise technologies. Spanish language fluency is valuable but not required for this position. Being part of this amazing company; you will gain valuable experience, allowing you to further develop your skillset in infrastructure operations within the banking sector. Profile: Full fluency in English. Spanish language fluency beneficial but not required. Degree-level educated. Prior experience working on infrastructure operations for a bank or financial institution. Able to start immediately. Practical experience with systems administration, active directory and server administration. To apply, please send your CV in English and in Word format to Alvaro. languagematters is acting as an employment business in relation to this vacancy.
Mar 27, 2026
Seasonal
A prestigious London-based international bank is looking for an Infrastructure Engineer to join their team in their offices in Canary Wharf. You will be part of a dynamic and friendly team of infrastructure and security engineers, supporting their IT server environment. This is a temporary maternity cover position with an immediate start for an expected duration of 6 months, with the potential of being extended for another 6 months. It is an excellent opportunity for candidates with proven infrastructure operations experience within the financial services industry to work for a multinational, professional and renowned bank. Your responsibilities will include, among others: Administering and supporting the server environments. Security hardening. Patch and Vulnerability remediation. Monitoring, Incidents and Operations. Supporting virtualized environments and platforms. About you: In order to succeed, the right applicant will have prior infrastructure operations experience within the finance and banking industry, excellent organisational skills, high attention to detail, and familiarity with enterprise technologies. Spanish language fluency is valuable but not required for this position. Being part of this amazing company; you will gain valuable experience, allowing you to further develop your skillset in infrastructure operations within the banking sector. Profile: Full fluency in English. Spanish language fluency beneficial but not required. Degree-level educated. Prior experience working on infrastructure operations for a bank or financial institution. Able to start immediately. Practical experience with systems administration, active directory and server administration. To apply, please send your CV in English and in Word format to Alvaro. languagematters is acting as an employment business in relation to this vacancy.
Cookie NoticeGlobal Value & Access Director page is loaded Global Value & Access Directorlocations: Paris: London (UK)time type: Full timeposted on: Posted Todayjob requisition id: R-20690 Title: Global Value & Access Director Company: Ipsen Pharma (SAS) About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!For more information, visit us at and follow our latest news on and . Job Description: # SUMMARY AND PURPOSE OF THE POSITION The Global Value & Access Director for Business Development & New Products Planning is responsible for leading: High quality strategic value, access and pricing insights into all business development assessments Develops early evidence plans, access and pricing scenarios for new products within our pipeline across our three therapeutic areas - neuroscience, oncology and rare disease. Undertakes payer research with key health authorities and HTA agencies to ensure payer value drivers are clearly understood and embedded in evidence programs at early stages of product development. Drives execution of Value & Access projects within cross-functional team setting Closely monitor external environment and global access development across priority therapeutic areas, to inform access and evidence generation strategies. Is an effective enterprise leader working across R&D, medical, access, commercial and other core global functions.# MAIN RESPONSIBILITIES & TECHNICAL COMPETENCIES Lead Business Development Across Value & Access: 1. Core member of Search and Triage meetings across franchises. Close partnership with Commercial NPP, BD, External Innovation, Global Clinical, and Medical teams as well as US New Products teams, to ensure efficiency and speed in triage, as well as holistic input on incoming assets, from assessment to DD.2. Thorough and consistent pricing, reimbursement and access assessment for potential assets (early and late stage), in alignment with franchise portfolio priorities. This includes: Working with team to understand relevant epidemiology, current treatment patterns (SOC) and competitive landscape Understanding payers' perceptions of the disease and relevant endpoints, and value proposition based on magnitude of benefit offered by potential asset Conducting HTA and analogue analysis to support internal assumptions Pricing potential (scenarios), GTN and access strategies3. Maximize internal knowledge and efficiencies with external partners.4. Standardization of Value & Access Pricing and Access input in key TAs of interest, aligned with identified Franchise priorities, in partnership with Franchise VPs, to ensure consistency of Value & Access BD input, maximize efficiencies/economies of scale and optimize internal knowledge and capabilities (internal GMAP BD Database).5. Deep understanding of external reimbursement landscape and policy developments in key markets, assessment of their potential pricing and access impact on BD assets and standardization of assumptions across assets and TAs (e.g. DE AMNOG updates, US IRA etc).6. Close monitoring of external BD developments (in collaboration with BD and CI teams) across TAs of interest, to best inform internal pricing and access decision making and ensure competitive positioning for IPSEN.7. Representation of Value & Access (in partnership with TA VPs) in key Leadership fora, on BD assessments and DD.# KNOWLEDGE AND EXPERIENCEKnowledge & Experience (essential): At least 10 years of above country Market Access & Pricing experience Experience working on local HTA submissions and pricing strategies Ability to connect clinical development, payer needs and commercial opportunities Proven experience in successfully managing multiple international projects deadlines in a hands-on manner within a fast-paced work environment - in full compliance with laws, regulations and policies Ability to work independently and confidently but also in close collaboration with a broad range of stakeholders Technical knowledge of economic evaluations in Healthcare Knowledge of international health care systems and ongoing reforms Ability to develop Market Access strategy and Pricing strategy Solid business background enabling the assessment competitive impact on payer strategies and the ability to challenge strategy and tactics Ability to work under pressure, to take accountability for business challenges, think strategically and tackle complex problems Executive presence and ability to interact effectively with all levels of the organization Proven ability to build coalitions and develop strong partnerships across functions Strong analytical skillEducation / Certifications (essential): Ideal: both scientific background and business focusLanguage(s) (essential): Fluent English is compulsory nous engageons à créer un lieu de travail où chacun se sent écouté, valorisé et soutenu, où nous incarnons " The Real Us ". La valeur que nous accordons aux différentes perspectives et expériences motive notre engagement en faveur de l'inclusion et de l'égalité des chances. Lorsque nous intégrons des modes de pensée diversifiés, nous prenons des décisions plus réfléchies et découvrons des solutions plus innovantes. Ensemble, nous nous efforçons de mieux comprendre les communautés que nous servons. Cela signifie que nous voulons également vous aider à donner le meilleur de vous-même lorsque vous postulez à un poste chez nous. Si vous avez besoin d'aménagements ou d'aide pendant le processus de candidature, veuillez en informer l'équipe de recrutement. Ces informations seront traitées avec soin et n'auront aucune incidence sur le résultat de votre candidature. Soyons nous-même Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Mar 27, 2026
Full time
Cookie NoticeGlobal Value & Access Director page is loaded Global Value & Access Directorlocations: Paris: London (UK)time type: Full timeposted on: Posted Todayjob requisition id: R-20690 Title: Global Value & Access Director Company: Ipsen Pharma (SAS) About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!For more information, visit us at and follow our latest news on and . Job Description: # SUMMARY AND PURPOSE OF THE POSITION The Global Value & Access Director for Business Development & New Products Planning is responsible for leading: High quality strategic value, access and pricing insights into all business development assessments Develops early evidence plans, access and pricing scenarios for new products within our pipeline across our three therapeutic areas - neuroscience, oncology and rare disease. Undertakes payer research with key health authorities and HTA agencies to ensure payer value drivers are clearly understood and embedded in evidence programs at early stages of product development. Drives execution of Value & Access projects within cross-functional team setting Closely monitor external environment and global access development across priority therapeutic areas, to inform access and evidence generation strategies. Is an effective enterprise leader working across R&D, medical, access, commercial and other core global functions.# MAIN RESPONSIBILITIES & TECHNICAL COMPETENCIES Lead Business Development Across Value & Access: 1. Core member of Search and Triage meetings across franchises. Close partnership with Commercial NPP, BD, External Innovation, Global Clinical, and Medical teams as well as US New Products teams, to ensure efficiency and speed in triage, as well as holistic input on incoming assets, from assessment to DD.2. Thorough and consistent pricing, reimbursement and access assessment for potential assets (early and late stage), in alignment with franchise portfolio priorities. This includes: Working with team to understand relevant epidemiology, current treatment patterns (SOC) and competitive landscape Understanding payers' perceptions of the disease and relevant endpoints, and value proposition based on magnitude of benefit offered by potential asset Conducting HTA and analogue analysis to support internal assumptions Pricing potential (scenarios), GTN and access strategies3. Maximize internal knowledge and efficiencies with external partners.4. Standardization of Value & Access Pricing and Access input in key TAs of interest, aligned with identified Franchise priorities, in partnership with Franchise VPs, to ensure consistency of Value & Access BD input, maximize efficiencies/economies of scale and optimize internal knowledge and capabilities (internal GMAP BD Database).5. Deep understanding of external reimbursement landscape and policy developments in key markets, assessment of their potential pricing and access impact on BD assets and standardization of assumptions across assets and TAs (e.g. DE AMNOG updates, US IRA etc).6. Close monitoring of external BD developments (in collaboration with BD and CI teams) across TAs of interest, to best inform internal pricing and access decision making and ensure competitive positioning for IPSEN.7. Representation of Value & Access (in partnership with TA VPs) in key Leadership fora, on BD assessments and DD.# KNOWLEDGE AND EXPERIENCEKnowledge & Experience (essential): At least 10 years of above country Market Access & Pricing experience Experience working on local HTA submissions and pricing strategies Ability to connect clinical development, payer needs and commercial opportunities Proven experience in successfully managing multiple international projects deadlines in a hands-on manner within a fast-paced work environment - in full compliance with laws, regulations and policies Ability to work independently and confidently but also in close collaboration with a broad range of stakeholders Technical knowledge of economic evaluations in Healthcare Knowledge of international health care systems and ongoing reforms Ability to develop Market Access strategy and Pricing strategy Solid business background enabling the assessment competitive impact on payer strategies and the ability to challenge strategy and tactics Ability to work under pressure, to take accountability for business challenges, think strategically and tackle complex problems Executive presence and ability to interact effectively with all levels of the organization Proven ability to build coalitions and develop strong partnerships across functions Strong analytical skillEducation / Certifications (essential): Ideal: both scientific background and business focusLanguage(s) (essential): Fluent English is compulsory nous engageons à créer un lieu de travail où chacun se sent écouté, valorisé et soutenu, où nous incarnons " The Real Us ". La valeur que nous accordons aux différentes perspectives et expériences motive notre engagement en faveur de l'inclusion et de l'égalité des chances. Lorsque nous intégrons des modes de pensée diversifiés, nous prenons des décisions plus réfléchies et découvrons des solutions plus innovantes. Ensemble, nous nous efforçons de mieux comprendre les communautés que nous servons. Cela signifie que nous voulons également vous aider à donner le meilleur de vous-même lorsque vous postulez à un poste chez nous. Si vous avez besoin d'aménagements ou d'aide pendant le processus de candidature, veuillez en informer l'équipe de recrutement. Ces informations seront traitées avec soin et n'auront aucune incidence sur le résultat de votre candidature. Soyons nous-même Get In TouchIntroduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Deputy Director, Contract Services (Clinical Research) Location: London Working Pattern: Full time Salary: £77,000+ Contract Type: Permanent Working Type: Hybrid Closing Date: 11-Jan-2026 UCL is a radically different university. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women to university education. Today UCL has over 50,000 students and 18,000 staff, is one of the world's top 10 universities and is recognised as one of the most successful research institutions in the world, consistently ranked as one of the top ten universities in the world (QS World University Rankings ) and is 2nd in the UK for research power and 1st in London (REF 2021). UCL is a world-leading research-intensive university with an annual turnover of around £1.8bn. Our research and innovation continue to grow in scale and complexity, with record levels of research income and impact achieved last year. Playing a key role in supporting the UCL research portfolio of 6,000 active research awards and contracts with an annual research income of £500M, Research and Innovation Services (RIS) supports and advances UCL's position as a world beating research led University. RIS provides high quality research and innovation support that adds value to the academic mission, improves compliance with terms and conditions, policies and regulation, and showcases the expertise of having a centre of excellence of dedicated research and innovation support professionals. About the role We are seeking an outstanding and experienced leader to take on the newly created role of Deputy Director, Contract Services (Clinical Research). This is a senior position at the centre of UCL's world-leading clinical research enterprise which combines legal and contractual expertise with strategic leadership and collaboration across a complex partnership landscape. Working closely with the Director of Contract Services, you will provide senior-level advice and leadership across all aspects of clinical research contracting. You will lead negotiations on our most complex and high-value agreements, collaborate with UCLH's Joint Research Office, the Office of General Counsel, and senior academics to resolve challenging issues, and develop clear institutional standards and governance frameworks that support excellence in research delivery. You will also play a key role in shaping how UCL delivers its contracting services: leading by example, fostering a culture of professionalism and collaboration, and ensuring that our processes and systems continue to evolve to meet the needs of our researchers and partners. Alongside this, you will deputise for the Director in the leadership of the wider Contract Services team, contributing to strategic planning and representing the function at senior levels within and beyond UCL. This is an influential and rewarding opportunity for a senior professional who enjoys combining strategic thinking with practical problem-solving, and who is motivated by the chance to support world-class research that changes lives. The role is based at UCL's Bloomsbury campus, with hybrid working arrangements available. The salary for this role is from £92,000 per annum, with typical appointment expected up to £100,000 depending on skills and experience. Further details are available in the Job Description : ( ). You will be a qualified solicitor (or equivalent) with extensive experience in clinical research contracting, whether gained in higher education, the health sector, private practice or industry. You will have deep knowledge of clinical trial governance, intellectual property, and the regulatory and ethical frameworks governing human research, as well as experience negotiating with a range of partners including NHS bodies, funders, and industry. You are an experienced leader, able to inspire and guide a specialist team and to act as a trusted adviser to senior stakeholders. You will bring a collaborative, customer-orientated and solution-focused approach to your work, applying sound judgement and pragmatism to enable high-quality outcomes and the highest standards of service delivery. You will be skilled at building strong working relationships across organisational boundaries and at supporting colleagues and partners through complex contractual discussions with clarity and professionalism. Equally important will be your commitment to continuous improvement and to modelling a positive, inclusive and service-oriented approach to leadership. You take pride in setting high standards, leading by example, and coaching others to deliver excellent customer care in support of UCL's research mission. What we offer As well as the exciting opportunities this role presents we also offer some great benefits some of which are below: 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days). Defined benefit career average revalued earnings pension scheme (CARE). Cycle to work scheme and season ticket loan. On-site gym. Enhanced maternity, paternity and adoption pay. Employee assistance programme: Staff Support Service. Discounted medical insurance. Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. All information in the advert has been provided by the advertiser and not by AHEP Location: London Working Pattern: Full time Salary: £77,000+ Contract Type: Permanent Working Type: Hybrid Closing Date: 11-Jan-2026
Mar 27, 2026
Full time
Deputy Director, Contract Services (Clinical Research) Location: London Working Pattern: Full time Salary: £77,000+ Contract Type: Permanent Working Type: Hybrid Closing Date: 11-Jan-2026 UCL is a radically different university. Founded in 1826 in the heart of London, we were the first university in England to welcome students of any religion and the first to welcome women to university education. Today UCL has over 50,000 students and 18,000 staff, is one of the world's top 10 universities and is recognised as one of the most successful research institutions in the world, consistently ranked as one of the top ten universities in the world (QS World University Rankings ) and is 2nd in the UK for research power and 1st in London (REF 2021). UCL is a world-leading research-intensive university with an annual turnover of around £1.8bn. Our research and innovation continue to grow in scale and complexity, with record levels of research income and impact achieved last year. Playing a key role in supporting the UCL research portfolio of 6,000 active research awards and contracts with an annual research income of £500M, Research and Innovation Services (RIS) supports and advances UCL's position as a world beating research led University. RIS provides high quality research and innovation support that adds value to the academic mission, improves compliance with terms and conditions, policies and regulation, and showcases the expertise of having a centre of excellence of dedicated research and innovation support professionals. About the role We are seeking an outstanding and experienced leader to take on the newly created role of Deputy Director, Contract Services (Clinical Research). This is a senior position at the centre of UCL's world-leading clinical research enterprise which combines legal and contractual expertise with strategic leadership and collaboration across a complex partnership landscape. Working closely with the Director of Contract Services, you will provide senior-level advice and leadership across all aspects of clinical research contracting. You will lead negotiations on our most complex and high-value agreements, collaborate with UCLH's Joint Research Office, the Office of General Counsel, and senior academics to resolve challenging issues, and develop clear institutional standards and governance frameworks that support excellence in research delivery. You will also play a key role in shaping how UCL delivers its contracting services: leading by example, fostering a culture of professionalism and collaboration, and ensuring that our processes and systems continue to evolve to meet the needs of our researchers and partners. Alongside this, you will deputise for the Director in the leadership of the wider Contract Services team, contributing to strategic planning and representing the function at senior levels within and beyond UCL. This is an influential and rewarding opportunity for a senior professional who enjoys combining strategic thinking with practical problem-solving, and who is motivated by the chance to support world-class research that changes lives. The role is based at UCL's Bloomsbury campus, with hybrid working arrangements available. The salary for this role is from £92,000 per annum, with typical appointment expected up to £100,000 depending on skills and experience. Further details are available in the Job Description : ( ). You will be a qualified solicitor (or equivalent) with extensive experience in clinical research contracting, whether gained in higher education, the health sector, private practice or industry. You will have deep knowledge of clinical trial governance, intellectual property, and the regulatory and ethical frameworks governing human research, as well as experience negotiating with a range of partners including NHS bodies, funders, and industry. You are an experienced leader, able to inspire and guide a specialist team and to act as a trusted adviser to senior stakeholders. You will bring a collaborative, customer-orientated and solution-focused approach to your work, applying sound judgement and pragmatism to enable high-quality outcomes and the highest standards of service delivery. You will be skilled at building strong working relationships across organisational boundaries and at supporting colleagues and partners through complex contractual discussions with clarity and professionalism. Equally important will be your commitment to continuous improvement and to modelling a positive, inclusive and service-oriented approach to leadership. You take pride in setting high standards, leading by example, and coaching others to deliver excellent customer care in support of UCL's research mission. What we offer As well as the exciting opportunities this role presents we also offer some great benefits some of which are below: 41 Days holiday (including 27 days annual leave 8 bank holiday and 6 closure days). Defined benefit career average revalued earnings pension scheme (CARE). Cycle to work scheme and season ticket loan. On-site gym. Enhanced maternity, paternity and adoption pay. Employee assistance programme: Staff Support Service. Discounted medical insurance. Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. All information in the advert has been provided by the advertiser and not by AHEP Location: London Working Pattern: Full time Salary: £77,000+ Contract Type: Permanent Working Type: Hybrid Closing Date: 11-Jan-2026
Assistant Director - Tech - Strategy and Execution - EY Parthenon Location: London Other locations: Primary Location Only Date: 2 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Assistant Director - Tech - Strategy and Execution - EY Parthenon Our Software Strategy Group (Technology deals) team sits within the Strategy and Execution (S&E) team, which is EY's market leading team providing Technology, Operations and Financial advice to corporate and private equity firms who intend to acquire, divest or restructure businesses. The S&E team comprises advisors with specialist commercial, operations, software, technology, cyber, finance and deal / transaction experience from industry, advisory and audit backgrounds. The Technology team has supports Private Equity and corporate clients in their Transaction (M&A) challenges related to Enterprise technology, Cybersecurity and (software) Product Technology: Enterprise technology assesses major technology risks and opportunities related to a transaction across key areas of technology operating models, holistically including technology organisations, enterprise and business systems, infrastructure (server, storage, network, cloud), data, tech spend, strategy and governance Cybersecurity focuses on understanding the business operating model, then applying our experience, benchmarks and tools to determine where Cyber is critical to the business, operations, assets and applicable regulations. Product and technology provide investment and acquisition guidance to clients across commercial, product, and technical topics needed to assess and advise software companies or firms utilising proprietary technology The teamhas completed hundreds of successful projects and provides a unique capability to help companies make critical choices and complete successful transactions. As part of EY, you'll have the chance to build a career as unique as you are, with global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are seeking to further expand our team with experienced technology professionals who can understand how technology is deployed and utilised within a target business in addition to applying a critical lens to address key client questions related to technology in a Transaction such as "Is the tech platform fit to scale, or will it impact the value creation plan from day one of ownership?" "What's the true cost and timeline to fix, modernise, or replace the critical technology holding the business back?" "How much technical debt are we really buying - and does it threaten the investment thesis?" "Where can technology drive immediate EBITDA uplift through automation, efficiency, or smarter digital capability?" "Where are the key risks associated with separating or replacing the technology landscape associated with the Target business?" As an Assistant Director in our team, you will advise clients across all sectors, supporting key decision makers, leading engagement teams including pre deal diligence, carve outs & integrations and portfolio reviews. As a senior leader in our business training junior members of the team and leading internal initiatives is a key expectation. Key responsibilities Lead end to end technology due diligence across the full technology estate of a target business - spanning proprietary software, digital products, data, infrastructure, cybersecurity, architecture, and delivery capability - highlighting risks, value drivers, investment requirements, and operational implications. Evaluate carve out complexity and scenario options, assessing dependencies, quantifying standalone and separation costs, and identifying transitional service needs across technology and business functions. Advise clients on separation and integration strategies from sign to close, shaping day 1 readiness, defining interim and target state operating models, identifying execution risks and mitigations, and guiding TSA related decisions to optimise scope, duration, cost, and dependency exit timelines. Develop 100 day integration and transformation plans, outlining synergy opportunities, platform consolidation pathways, and clear routes to value creation. Conduct rapid value creation diagnostics, identifying operational constraints, performance gaps, and cost optimisation levers, and designing actionable plans to capture benefits at speed. Lead multidisciplinary teams and work closely with other EY service lines, partnering with financial, operational, and commercial due diligence teams to deliver cohesive, end to end insights that integrate technical, commercial, and financial perspectives for clients. Develop junior colleagues, shape internal initiatives, and contribute to the growth of our collaborative, entrepreneurial practice, fostering knowledge sharing and driving ongoing capability development. You will be part of a fast growing team comprised of a broad cross section of technology professionals where an entrepreneurial culture and team spirit are highly valued. Your key responsibilities As an Assistant Director within our Strategy and Execution team, you would help with business origination and sales in addition to leading engagement teams in a transaction environment operating under tight M&A timeframes and demands. You will interface with corporate technology teams, CIOs, CTOs, CISOs and Private Equity investment teams to support successful execution of their M&A engagements. Skills and attributes for success You should be familiar with working in a large scale consulting environment or industry role. You would use your technology and business knowledge to solve client issues and be able to translate technology risk into business or transaction language which non-technical stakeholders can understand. Success in this role requires strong technology insight, analytical discipline, and confident leadership. You should be comfortable working in complexity, engaging senior stakeholders, and using structured, hypothesis led thinking to reach clear, defensible conclusions. Key skills include: Technology implementation, operation or consulting skills i.e. Understanding technology operating models, transformation, value creation and the ability to translate technology for business and investment professionals; Demonstrated aptitude for quantitative and qualitative analysis i.e. Technology financial analysis and effective written and verbal communication skills - a focus on key messages for the relevant stakeholders; Strong team leadership skills, particularly teams with diverse skills and backgrounds, coupled with the ability to lead and develop juniors. Teaming and development are core to EY and the SSG team; and Excellent pro activity and problem solving skills Desire to challenge yourself, focus on continued development Adept at building strong working relationships with senior clients, including influence, advice and support to key decision makers Act as a role model and support development of junior team members both on engagements and within internal initiatives To qualify for the role, you ideally are experienced in Professional services / consulting, ideally within M&A Transactions but candidates without M&A experience will be considered Broad knowledge and deep understanding of a typical technology function, including IT, R&D and cyber Working with Private Equity and senior IT stakeholders Leading complex engagements, including commercials, resourcing and risk Providing advice to senior clients across multiple industry sectors, supporting key decision makers in developing and executing transactions Delivering high quality reports and presentations What we are looking for We are growing our team in a sustainable way. That means finding and developing people who can combine technology skills, with an understanding of business impacts and financial analysis. In addition it means carefully maintaining a great team culture and working environment by finding people who are keen to learn pro actively and from those around them. We want people who are keen to develop their skills further and focus not only on questions relating to "how does the technology work?" but also "why is that technology in use?" You'll be a trusted advisor to our clients and use your deep knowledge of multiple IT technologies to work closely to their needs. Your proven project management and stakeholder management experience will be key to the role. If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you. About EY Parthenon EY-Parthenon teams work with clients to navigate complexity by helping them to reimagine their eco systems, reshape their portfolios and reinvent themselves for a better future. With global connectivity and scale . click apply for full job details
Mar 26, 2026
Full time
Assistant Director - Tech - Strategy and Execution - EY Parthenon Location: London Other locations: Primary Location Only Date: 2 Mar 2026 Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Assistant Director - Tech - Strategy and Execution - EY Parthenon Our Software Strategy Group (Technology deals) team sits within the Strategy and Execution (S&E) team, which is EY's market leading team providing Technology, Operations and Financial advice to corporate and private equity firms who intend to acquire, divest or restructure businesses. The S&E team comprises advisors with specialist commercial, operations, software, technology, cyber, finance and deal / transaction experience from industry, advisory and audit backgrounds. The Technology team has supports Private Equity and corporate clients in their Transaction (M&A) challenges related to Enterprise technology, Cybersecurity and (software) Product Technology: Enterprise technology assesses major technology risks and opportunities related to a transaction across key areas of technology operating models, holistically including technology organisations, enterprise and business systems, infrastructure (server, storage, network, cloud), data, tech spend, strategy and governance Cybersecurity focuses on understanding the business operating model, then applying our experience, benchmarks and tools to determine where Cyber is critical to the business, operations, assets and applicable regulations. Product and technology provide investment and acquisition guidance to clients across commercial, product, and technical topics needed to assess and advise software companies or firms utilising proprietary technology The teamhas completed hundreds of successful projects and provides a unique capability to help companies make critical choices and complete successful transactions. As part of EY, you'll have the chance to build a career as unique as you are, with global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are seeking to further expand our team with experienced technology professionals who can understand how technology is deployed and utilised within a target business in addition to applying a critical lens to address key client questions related to technology in a Transaction such as "Is the tech platform fit to scale, or will it impact the value creation plan from day one of ownership?" "What's the true cost and timeline to fix, modernise, or replace the critical technology holding the business back?" "How much technical debt are we really buying - and does it threaten the investment thesis?" "Where can technology drive immediate EBITDA uplift through automation, efficiency, or smarter digital capability?" "Where are the key risks associated with separating or replacing the technology landscape associated with the Target business?" As an Assistant Director in our team, you will advise clients across all sectors, supporting key decision makers, leading engagement teams including pre deal diligence, carve outs & integrations and portfolio reviews. As a senior leader in our business training junior members of the team and leading internal initiatives is a key expectation. Key responsibilities Lead end to end technology due diligence across the full technology estate of a target business - spanning proprietary software, digital products, data, infrastructure, cybersecurity, architecture, and delivery capability - highlighting risks, value drivers, investment requirements, and operational implications. Evaluate carve out complexity and scenario options, assessing dependencies, quantifying standalone and separation costs, and identifying transitional service needs across technology and business functions. Advise clients on separation and integration strategies from sign to close, shaping day 1 readiness, defining interim and target state operating models, identifying execution risks and mitigations, and guiding TSA related decisions to optimise scope, duration, cost, and dependency exit timelines. Develop 100 day integration and transformation plans, outlining synergy opportunities, platform consolidation pathways, and clear routes to value creation. Conduct rapid value creation diagnostics, identifying operational constraints, performance gaps, and cost optimisation levers, and designing actionable plans to capture benefits at speed. Lead multidisciplinary teams and work closely with other EY service lines, partnering with financial, operational, and commercial due diligence teams to deliver cohesive, end to end insights that integrate technical, commercial, and financial perspectives for clients. Develop junior colleagues, shape internal initiatives, and contribute to the growth of our collaborative, entrepreneurial practice, fostering knowledge sharing and driving ongoing capability development. You will be part of a fast growing team comprised of a broad cross section of technology professionals where an entrepreneurial culture and team spirit are highly valued. Your key responsibilities As an Assistant Director within our Strategy and Execution team, you would help with business origination and sales in addition to leading engagement teams in a transaction environment operating under tight M&A timeframes and demands. You will interface with corporate technology teams, CIOs, CTOs, CISOs and Private Equity investment teams to support successful execution of their M&A engagements. Skills and attributes for success You should be familiar with working in a large scale consulting environment or industry role. You would use your technology and business knowledge to solve client issues and be able to translate technology risk into business or transaction language which non-technical stakeholders can understand. Success in this role requires strong technology insight, analytical discipline, and confident leadership. You should be comfortable working in complexity, engaging senior stakeholders, and using structured, hypothesis led thinking to reach clear, defensible conclusions. Key skills include: Technology implementation, operation or consulting skills i.e. Understanding technology operating models, transformation, value creation and the ability to translate technology for business and investment professionals; Demonstrated aptitude for quantitative and qualitative analysis i.e. Technology financial analysis and effective written and verbal communication skills - a focus on key messages for the relevant stakeholders; Strong team leadership skills, particularly teams with diverse skills and backgrounds, coupled with the ability to lead and develop juniors. Teaming and development are core to EY and the SSG team; and Excellent pro activity and problem solving skills Desire to challenge yourself, focus on continued development Adept at building strong working relationships with senior clients, including influence, advice and support to key decision makers Act as a role model and support development of junior team members both on engagements and within internal initiatives To qualify for the role, you ideally are experienced in Professional services / consulting, ideally within M&A Transactions but candidates without M&A experience will be considered Broad knowledge and deep understanding of a typical technology function, including IT, R&D and cyber Working with Private Equity and senior IT stakeholders Leading complex engagements, including commercials, resourcing and risk Providing advice to senior clients across multiple industry sectors, supporting key decision makers in developing and executing transactions Delivering high quality reports and presentations What we are looking for We are growing our team in a sustainable way. That means finding and developing people who can combine technology skills, with an understanding of business impacts and financial analysis. In addition it means carefully maintaining a great team culture and working environment by finding people who are keen to learn pro actively and from those around them. We want people who are keen to develop their skills further and focus not only on questions relating to "how does the technology work?" but also "why is that technology in use?" You'll be a trusted advisor to our clients and use your deep knowledge of multiple IT technologies to work closely to their needs. Your proven project management and stakeholder management experience will be key to the role. If you're ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you. About EY Parthenon EY-Parthenon teams work with clients to navigate complexity by helping them to reimagine their eco systems, reshape their portfolios and reinvent themselves for a better future. With global connectivity and scale . click apply for full job details
A leading technology firm is seeking a Director of Customer Success to lead the design and implementation of their customer success model. This senior role focuses on strategic leadership and governance to ensure effective adoption and value realization for enterprise clients. Ideal candidates will have extensive experience in Customer Success within SaaS environments, strong analytical skills, and exceptional communication proficiency. This position is based in Greater London and offers a significant opportunity to influence customer engagement strategies.
Mar 26, 2026
Full time
A leading technology firm is seeking a Director of Customer Success to lead the design and implementation of their customer success model. This senior role focuses on strategic leadership and governance to ensure effective adoption and value realization for enterprise clients. Ideal candidates will have extensive experience in Customer Success within SaaS environments, strong analytical skills, and exceptional communication proficiency. This position is based in Greater London and offers a significant opportunity to influence customer engagement strategies.
Director, Customer Success - Strategic Accounts United Kingdom - London AtNiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Director, Customer Success (Enterprise & Regulated Markets) What's the role about? AtNiCE, customer success at scale means more than adoption, it meansrepeatable, customer focused outcomes across complex enterprise and regulated environments. We are looking for aDirector, Customer Success to design, lead, and embed the operating model that turns signed intosuccessful. This role owns theframeworks, governance, and cross functional alignmentthat ensure customers and partners can consistently deploy, adopt, and realise value from NiCE's Interaction Analytics, Workforce Management, and broader CX platform. This is asenior rolethat sits at the intersection ofServices, Partners, Delivery, and Product. You will operate comfortably as both: Astrategic leaderdefining the success model, metrics, and cadence, and Ahands on executive operatorengaging in discovery, workshops, delivery governance, and senior customer and partner conversations when it matters most. How you'll make an impact Own the success operating model Define and evolve NiCE'sEMEA enterprise customer success framework, covering onboarding, deployment readiness, time to value, adoption, and handover to value realisation. Establishclear implementation pathwaysacross direct, partner led, and hybrid delivery models. Design and run theoperating modelfor enterprise and regulated customers, including: Partner segmentation and role clarity Deployment readiness and standards Enablement pathways, playbooks, and delivery assets Work closely with GSIs, consultancies, niche delivery partners, and technology partners to reduce delivery risk and accelerate adoption. Ownperformance visibility, including scorecards, readiness indicators, delivery health, and adoption outcomes. Drive success and adoption Establish value led success planning: outcomes mapping, stakeholder alignment, and measurable success criteria. Sponsor and facilitateexecutive level workshops, QBRs, and operating model sessionswith customers and partners. Ensure tight feedback loops between Product, Sales, Services, and Supportto remove friction and improve outcomes. Provide governance, cadence, and escalation Set theoperational rhythmfor enterprise success: planning cadence, exec reporting, and escalation paths. Act as a senior escalation point for complex accounts, delivery challenges, or partner misalignment. Ensure consistent execution discipline across regions and delivery models. Influence growth and expansion Partner with sales and partner team to supportpipeline and expansion motions, ensuring success and adoption underpin growth. Provide structured insight into adoption, readiness, and delivery risk to support informed commercial decisions. Represent thevoice of the customerinternally to influence roadmap, packaging, and go to market strategy. What you'll bring Experience & background Extensive experiencein Customer Success, Delivery, Consulting, or Partner led roles within enterprise SaaS, CX, analytics, or regulated technology environments. Proven experiencedesigning and running customer success or partner operating models, not just managing accounts. Strong background working withenterprise and regulated customers, including complex stakeholders and governance. Demonstrated success supporting or enabling delivery and scale(GSIs, consultancies, resellers, delivery partners). Leadership & execution Comfortable operating as asenior individual contributor(discovery, workshops, exec conversations). Equally strong as aleader, setting direction, defining metrics, establishing cadence, and driving accountability. Ability to navigate and influencematrixed, global organisations. Commercial & analytical strength Strong commercial acumen, with experience supporting pipeline, expansion, and long term account value. Data driven mindset with the ability to buildscorecards, dashboards, and performance visibilityacross adoption, readiness, and outcomes. Communication & presence Executive level communication skills, able to engage credibly with customer, partner, and internal leadership. Able to translate complex platforms and data intoclear, outcome focused narratives. You'll stand out if you also have Background inchange management, operating model design, or enterprise transformation. Experience influencingproduct strategythrough structured customer and partner feedback. Track record of building reusable success assets: playbooks, runbooks, reference architectures, and enablement programmes. Why this role matters This role is critical to ensuring NiCE canscale enterprise success without scaling friction- by making delivery readiness, partner execution, and adoptionpredictable and repeatable, not heroic. About NiCE NiCE LTD. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Mar 26, 2026
Full time
Director, Customer Success - Strategic Accounts United Kingdom - London AtNiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Director, Customer Success (Enterprise & Regulated Markets) What's the role about? AtNiCE, customer success at scale means more than adoption, it meansrepeatable, customer focused outcomes across complex enterprise and regulated environments. We are looking for aDirector, Customer Success to design, lead, and embed the operating model that turns signed intosuccessful. This role owns theframeworks, governance, and cross functional alignmentthat ensure customers and partners can consistently deploy, adopt, and realise value from NiCE's Interaction Analytics, Workforce Management, and broader CX platform. This is asenior rolethat sits at the intersection ofServices, Partners, Delivery, and Product. You will operate comfortably as both: Astrategic leaderdefining the success model, metrics, and cadence, and Ahands on executive operatorengaging in discovery, workshops, delivery governance, and senior customer and partner conversations when it matters most. How you'll make an impact Own the success operating model Define and evolve NiCE'sEMEA enterprise customer success framework, covering onboarding, deployment readiness, time to value, adoption, and handover to value realisation. Establishclear implementation pathwaysacross direct, partner led, and hybrid delivery models. Design and run theoperating modelfor enterprise and regulated customers, including: Partner segmentation and role clarity Deployment readiness and standards Enablement pathways, playbooks, and delivery assets Work closely with GSIs, consultancies, niche delivery partners, and technology partners to reduce delivery risk and accelerate adoption. Ownperformance visibility, including scorecards, readiness indicators, delivery health, and adoption outcomes. Drive success and adoption Establish value led success planning: outcomes mapping, stakeholder alignment, and measurable success criteria. Sponsor and facilitateexecutive level workshops, QBRs, and operating model sessionswith customers and partners. Ensure tight feedback loops between Product, Sales, Services, and Supportto remove friction and improve outcomes. Provide governance, cadence, and escalation Set theoperational rhythmfor enterprise success: planning cadence, exec reporting, and escalation paths. Act as a senior escalation point for complex accounts, delivery challenges, or partner misalignment. Ensure consistent execution discipline across regions and delivery models. Influence growth and expansion Partner with sales and partner team to supportpipeline and expansion motions, ensuring success and adoption underpin growth. Provide structured insight into adoption, readiness, and delivery risk to support informed commercial decisions. Represent thevoice of the customerinternally to influence roadmap, packaging, and go to market strategy. What you'll bring Experience & background Extensive experiencein Customer Success, Delivery, Consulting, or Partner led roles within enterprise SaaS, CX, analytics, or regulated technology environments. Proven experiencedesigning and running customer success or partner operating models, not just managing accounts. Strong background working withenterprise and regulated customers, including complex stakeholders and governance. Demonstrated success supporting or enabling delivery and scale(GSIs, consultancies, resellers, delivery partners). Leadership & execution Comfortable operating as asenior individual contributor(discovery, workshops, exec conversations). Equally strong as aleader, setting direction, defining metrics, establishing cadence, and driving accountability. Ability to navigate and influencematrixed, global organisations. Commercial & analytical strength Strong commercial acumen, with experience supporting pipeline, expansion, and long term account value. Data driven mindset with the ability to buildscorecards, dashboards, and performance visibilityacross adoption, readiness, and outcomes. Communication & presence Executive level communication skills, able to engage credibly with customer, partner, and internal leadership. Able to translate complex platforms and data intoclear, outcome focused narratives. You'll stand out if you also have Background inchange management, operating model design, or enterprise transformation. Experience influencingproduct strategythrough structured customer and partner feedback. Track record of building reusable success assets: playbooks, runbooks, reference architectures, and enablement programmes. Why this role matters This role is critical to ensuring NiCE canscale enterprise success without scaling friction- by making delivery readiness, partner execution, and adoptionpredictable and repeatable, not heroic. About NiCE NiCE LTD. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Deputy Director - IT Service Operations (SCS1) Cardiff, Glasgow, London £81,000 - £117,800 Ofgem is working hard on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital role in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem is also undergoing its own transformation, with Digital, Data and Technology Services (DDSS) at the heart of how Ofgem operates and how it is transforming for the future, providing the digital platforms, data, technology and services that enable Ofgem to regulate effectively, protect consumers and respond to rapid change across the energy system. From keeping critical services running reliably every day, to enabling smarter, more data driven decision making, DDSS plays a vital role in supporting colleagues across the organisation. Data and AI are central to this future. Ofgem's work increasingly depends on timely, trusted data, robust digital services and the ability to turn insight into action, adopting AI safely and responsibly. DDSS is building the foundations that make this possible, from strengthening core data platforms and management information, to creating the operational resilience, governance and service reliability that data driven and AI enabled services depend on. At the same time, Ofgem's current operating model is adapting to better support the organisation's ambition to scale data, AI and automation in a way that is safe, sustainable and trusted. This transformation makes DDSS an exciting place to be right now. We are investing in modern service management, stronger operational leadership, and clearer alignment between strategy, delivery and day to day operations. Critical to this period of change, is the strategic leadership and operational oversight across Ofgem's enterprise IT services. As an established IT Service Operations leader, you will have significant impact in embedding a culture of operational excellence across Service Design and Management and End User Computing, giving colleagues access to the key tools and services they need to support the UK energy market. Responsibilities: You will strategically lead four key areas: Service Management, End User Computing (EUC), Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. Strategic Leadership & Service Vision Proven and extensive ability to set and lead the strategic direction for IT Service Operations, aligning delivery with wider organisational goals, and translating vision into measurable outcomes across a variety of enterprise scale operations, covering the full range of Digital Services (i.e. End User Compute, Data, Applications etc). Operational Excellence & Service Improvement Demonstrable experience in leading large scale service delivery design, service introduction and transformation, including implementation of ITIL 4 aligned frameworks, risk and governance controls, and continuous improvement initiatives. Extensive experience of introducing, operating and refining services will be required across a broad range of Digital, Data and Security Services (inc. Microsoft, Salesforce and Workday tech stacks). End User Computing & Digital Workplace Leadership Managing and developing improvements to EUC services at scale (1500+ users), ensuring secure, reliable, and user centred access to digital tools and technologies. Stakeholder Engagement & Commercial Acumen Excellent communication and influencing skills, managing Enterprise wide vendor relationships, and building trust across senior stakeholders internally and externally, up to and including Director General level. Budget and Financial Management Knowledge or experience of budget/financial management for Digital services procurement, including the vendor engagement across various types of IT services/contracts/assets. In terms of scale, you will be able to demonstrate £ multi million direct budget accountability. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role is open to public sector and private sector candidates and would suit someone with experience of working within Enterprise scale organisations as an IT Service Management leader keen to make a difference to millions of energy customers across the UK. For further information or to apply email or contact Dave Flynn on to arrange an informal conversation.
Mar 26, 2026
Full time
Deputy Director - IT Service Operations (SCS1) Cardiff, Glasgow, London £81,000 - £117,800 Ofgem is working hard on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital role in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem is also undergoing its own transformation, with Digital, Data and Technology Services (DDSS) at the heart of how Ofgem operates and how it is transforming for the future, providing the digital platforms, data, technology and services that enable Ofgem to regulate effectively, protect consumers and respond to rapid change across the energy system. From keeping critical services running reliably every day, to enabling smarter, more data driven decision making, DDSS plays a vital role in supporting colleagues across the organisation. Data and AI are central to this future. Ofgem's work increasingly depends on timely, trusted data, robust digital services and the ability to turn insight into action, adopting AI safely and responsibly. DDSS is building the foundations that make this possible, from strengthening core data platforms and management information, to creating the operational resilience, governance and service reliability that data driven and AI enabled services depend on. At the same time, Ofgem's current operating model is adapting to better support the organisation's ambition to scale data, AI and automation in a way that is safe, sustainable and trusted. This transformation makes DDSS an exciting place to be right now. We are investing in modern service management, stronger operational leadership, and clearer alignment between strategy, delivery and day to day operations. Critical to this period of change, is the strategic leadership and operational oversight across Ofgem's enterprise IT services. As an established IT Service Operations leader, you will have significant impact in embedding a culture of operational excellence across Service Design and Management and End User Computing, giving colleagues access to the key tools and services they need to support the UK energy market. Responsibilities: You will strategically lead four key areas: Service Management, End User Computing (EUC), Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. Strategic Leadership & Service Vision Proven and extensive ability to set and lead the strategic direction for IT Service Operations, aligning delivery with wider organisational goals, and translating vision into measurable outcomes across a variety of enterprise scale operations, covering the full range of Digital Services (i.e. End User Compute, Data, Applications etc). Operational Excellence & Service Improvement Demonstrable experience in leading large scale service delivery design, service introduction and transformation, including implementation of ITIL 4 aligned frameworks, risk and governance controls, and continuous improvement initiatives. Extensive experience of introducing, operating and refining services will be required across a broad range of Digital, Data and Security Services (inc. Microsoft, Salesforce and Workday tech stacks). End User Computing & Digital Workplace Leadership Managing and developing improvements to EUC services at scale (1500+ users), ensuring secure, reliable, and user centred access to digital tools and technologies. Stakeholder Engagement & Commercial Acumen Excellent communication and influencing skills, managing Enterprise wide vendor relationships, and building trust across senior stakeholders internally and externally, up to and including Director General level. Budget and Financial Management Knowledge or experience of budget/financial management for Digital services procurement, including the vendor engagement across various types of IT services/contracts/assets. In terms of scale, you will be able to demonstrate £ multi million direct budget accountability. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role is open to public sector and private sector candidates and would suit someone with experience of working within Enterprise scale organisations as an IT Service Management leader keen to make a difference to millions of energy customers across the UK. For further information or to apply email or contact Dave Flynn on to arrange an informal conversation.
Technical Director Mechanical Engineer - Data Centres (Building Services) Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP have an opportunity for an experiencedMechanical Technical Director, in our London office, focusing on theData Centre sector with our Mission Critical Facilities team. You will have the opportunity to work on some of the most exciting and technically challenging projects within this fast paced sector. WSP are currently involved in numerous projects, working with Hyperscale, Colocation Providers, End Users and Enterprise clients, both within the UK and across EMEA. The role of a Mechanical Technical Director in the Data Centres (DC) sector is a pivotal and highly rewarding position that combines leadership, innovation, and technical expertise. As a Technical Director, you will be at the forefront of designing and implementing cutting-edge solutions that ensure the efficiency, reliability, and scalability of data centre operations. This role offers the unique opportunity to lead a team of skilled engineers, drive strategic initiatives, and collaborate with industry leaders to shape the future of data centre technology. Your expertise will be instrumental in optimising energy consumption, enhancing security protocols, and ensuring seamless integration of emerging technologies. Additionally, the role offers the chance to build a robust professional network, opening doors to new opportunities and collaborations. If you are passionate about making a significant impact in a dynamic and rapidly evolving industry, the role of Mechanical Technical Director in the DC sector is the perfect platform to showcase your talents and drive transformative change. Be an integral part of the team's day-to-day management, vision, values and leadership. Develop team spirit and co-operation. Develop our client relationships and brand within the UK and EMEA. Consistently meet monthly and annual budgets at a team level, support with MEP budget planning and continuously look for ways to improve performance. Work with the director and senior leadership to develop and implement strategic initiatives in the team and across the wider business. Become part of the wider WSP business by sharing knowledge and technical skills with colleagues from around the globe. Drive profitable and sustainable work-winning and maintain up-to-date forecasting for the team and input to the wider MEP service delivery. Oversee team performance including work pipeline, finance, and operational management. Work with clients, developers, contractors and architects to build relationships and secure WSP's position as the engineer of choice in the industry. Being the client's key point of contact. Be a part of the team's day-to-day management, vision, values and leadership anddevelop team spirit and co-operation. Understand the need to provide excellent client care & the opportunities to develop additional business for the team. Develop client relationship to promote new commissions. Your Team You will work closely with likeminded individuals on exciting and challenging projects. The Building Services team in the Northern Region (Split across Manchester, Leeds, Edinburgh and Glasgow) consists of more than 50 mechanical, electrical, and public health engineers. We make extraordinary efforts to attract, develop, engage and retain the best professionals in our fields of expertise because this is what makes us great. We put the highest ethical standards at the centre of all we do andis inherent in our offering. We are humble and act with moral and intellectual integrity, keep our word, treat everyone with respect, support our colleagues, and embrace diversity. We care about individuals and their progress and offer the most fulfilling career development for our professionals. What we will be looking for you to demonstrate A Mechanical Technical Director in the Data Centres (DC) sector must exhibit a unique blend of technical prowess, leadership, and strategic insight. Key attributes include: Either has Chartership through CIBSE/IET/IMechE Engineering Council or open to working towards this. Mechanical Engineering Expertise: A profound understanding of mechanical systems, including HVAC (Heating, Ventilation, and Air Conditioning), cooling systems, fuel systems, controls, and energy management, is crucial. This design expertise ensures the efficient and reliable operation of data centre infrastructure. Innovative Problem-Solving: The ability to develop and implement innovative solutions to complex mechanical challenges is essential. This includes optimising cooling systems to enhance energy efficiency and reduce operational costs. Leadership and Team Management: Leadership skills are necessary to guide and inspire a team of mechanical engineers and technicians. A Mechanical Technical Director should foster a collaborative environment, mentor team members, and effectively manage resources. Strategic Vision: The role requires a forward-thinking approach to anticipate industry trends and challenges. Strategic planning and the ability to align mechanical engineering initiatives with business goals are vital for long-term success. Project Management: Proficiency in project management is essential to oversee the planning, execution, and completion of mechanical engineering projects. This includes managing timelines, budgets, and ensuring quality standards are met. Communication Skills: Have an ability to sketch and communicate technical detail graphically and effectively; to convey technical concepts to non-technical stakeholders, collaborate with cross-functional teams, and present ideas to senior management. Adaptability: The DC sector is rapidly evolving, and a Mechanical Technical Director must be adaptable to new technologies, industry standards, and changing business needs. Customer Focus: Understanding and addressing the needs of clients and end-users is critical. A Mechanical Technical Director should prioritise customer satisfaction and ensure that mechanical systems meet or exceed expectations. These attributes collectively enable a Mechanical Technical Director to drive the success and innovation of data centre operations, ensuring they remain efficient, secure, and scalable. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. Job Info Job Identification 79868 Posting Date 02/05/2026, 12:30 PM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, you can; understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. . click apply for full job details
Mar 26, 2026
Full time
Technical Director Mechanical Engineer - Data Centres (Building Services) Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. WSP have an opportunity for an experiencedMechanical Technical Director, in our London office, focusing on theData Centre sector with our Mission Critical Facilities team. You will have the opportunity to work on some of the most exciting and technically challenging projects within this fast paced sector. WSP are currently involved in numerous projects, working with Hyperscale, Colocation Providers, End Users and Enterprise clients, both within the UK and across EMEA. The role of a Mechanical Technical Director in the Data Centres (DC) sector is a pivotal and highly rewarding position that combines leadership, innovation, and technical expertise. As a Technical Director, you will be at the forefront of designing and implementing cutting-edge solutions that ensure the efficiency, reliability, and scalability of data centre operations. This role offers the unique opportunity to lead a team of skilled engineers, drive strategic initiatives, and collaborate with industry leaders to shape the future of data centre technology. Your expertise will be instrumental in optimising energy consumption, enhancing security protocols, and ensuring seamless integration of emerging technologies. Additionally, the role offers the chance to build a robust professional network, opening doors to new opportunities and collaborations. If you are passionate about making a significant impact in a dynamic and rapidly evolving industry, the role of Mechanical Technical Director in the DC sector is the perfect platform to showcase your talents and drive transformative change. Be an integral part of the team's day-to-day management, vision, values and leadership. Develop team spirit and co-operation. Develop our client relationships and brand within the UK and EMEA. Consistently meet monthly and annual budgets at a team level, support with MEP budget planning and continuously look for ways to improve performance. Work with the director and senior leadership to develop and implement strategic initiatives in the team and across the wider business. Become part of the wider WSP business by sharing knowledge and technical skills with colleagues from around the globe. Drive profitable and sustainable work-winning and maintain up-to-date forecasting for the team and input to the wider MEP service delivery. Oversee team performance including work pipeline, finance, and operational management. Work with clients, developers, contractors and architects to build relationships and secure WSP's position as the engineer of choice in the industry. Being the client's key point of contact. Be a part of the team's day-to-day management, vision, values and leadership anddevelop team spirit and co-operation. Understand the need to provide excellent client care & the opportunities to develop additional business for the team. Develop client relationship to promote new commissions. Your Team You will work closely with likeminded individuals on exciting and challenging projects. The Building Services team in the Northern Region (Split across Manchester, Leeds, Edinburgh and Glasgow) consists of more than 50 mechanical, electrical, and public health engineers. We make extraordinary efforts to attract, develop, engage and retain the best professionals in our fields of expertise because this is what makes us great. We put the highest ethical standards at the centre of all we do andis inherent in our offering. We are humble and act with moral and intellectual integrity, keep our word, treat everyone with respect, support our colleagues, and embrace diversity. We care about individuals and their progress and offer the most fulfilling career development for our professionals. What we will be looking for you to demonstrate A Mechanical Technical Director in the Data Centres (DC) sector must exhibit a unique blend of technical prowess, leadership, and strategic insight. Key attributes include: Either has Chartership through CIBSE/IET/IMechE Engineering Council or open to working towards this. Mechanical Engineering Expertise: A profound understanding of mechanical systems, including HVAC (Heating, Ventilation, and Air Conditioning), cooling systems, fuel systems, controls, and energy management, is crucial. This design expertise ensures the efficient and reliable operation of data centre infrastructure. Innovative Problem-Solving: The ability to develop and implement innovative solutions to complex mechanical challenges is essential. This includes optimising cooling systems to enhance energy efficiency and reduce operational costs. Leadership and Team Management: Leadership skills are necessary to guide and inspire a team of mechanical engineers and technicians. A Mechanical Technical Director should foster a collaborative environment, mentor team members, and effectively manage resources. Strategic Vision: The role requires a forward-thinking approach to anticipate industry trends and challenges. Strategic planning and the ability to align mechanical engineering initiatives with business goals are vital for long-term success. Project Management: Proficiency in project management is essential to oversee the planning, execution, and completion of mechanical engineering projects. This includes managing timelines, budgets, and ensuring quality standards are met. Communication Skills: Have an ability to sketch and communicate technical detail graphically and effectively; to convey technical concepts to non-technical stakeholders, collaborate with cross-functional teams, and present ideas to senior management. Adaptability: The DC sector is rapidly evolving, and a Mechanical Technical Director must be adaptable to new technologies, industry standards, and changing business needs. Customer Focus: Understanding and addressing the needs of clients and end-users is critical. A Mechanical Technical Director should prioritise customer satisfaction and ensure that mechanical systems meet or exceed expectations. These attributes collectively enable a Mechanical Technical Director to drive the success and innovation of data centre operations, ensuring they remain efficient, secure, and scalable. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. Job Info Job Identification 79868 Posting Date 02/05/2026, 12:30 PM About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, you can; understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. . click apply for full job details
National Academy for Social Prescribing
Lambeth, London
Role Details & Staff Benefits Salary: £51,500 gross per annum Duration: Fixed-term until 31st July 2027 Hours: 0.8 - 1 FTE (4 - 5 days per week) Location: Hybrid - NASP has an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home. There may also be additional occasional travel required for staff days and other events. NASP offer a range of core benefits for staff on payroll, including: 30 days paid annual leave per annum, plus Bank Holidays An additional day of paid leave per year on your birthday Opportunities for Volunteering & CPD days each year Opportunity to request flexible working arrangements, including compressed hours Contribution to annual eye test, eyeglass purchase, and flu vaccination Purpose of This Role: This is a strategic role, funded by the Sir Halley Stewart Trust, to shape future policy and practice in how faith communities support social prescribing for the benefit of local communities. This includes exploring the role of faith as a strategic partner in the government's neighbourhood health agenda. Building on the work of the current postholder, and previous work by NASP and organisations like Theos and the Good Faith Partnership, this role will take the lead at a national level by influencing, shaping and convening partners to unlock and unleash the significant resources of faith groups in contributing towards holistic healthcare delivered within the community. The purpose of this role is to lead and co-ordinate NASP's work on social prescribing with partners across the faith sector and enable a better understanding of how to work effectively with faith communities through social prescribing, and the role that faith and belief plays in supporting good health and wellbeing. The role will work to improve accessibility of community support through social prescribing by exploring the barriers and opportunities in faith communities and the health sector. The role will have a particular emphasis on health inequalities and explore opportunities for faith groups' reach into deprived communities and ethnic minority communities, recognising that faith communities may be most trusted precisely where health inequalities are most acute. The role sits in the National Leads & Evidence team, led by the Executive Director of Strategy and Partnerships. The postholder will work alongside NASP colleagues who lead on Healthcare integration; Evidence and Insights; International Social Prescribing; and connections with sectors that provide community activities and support such as the natural environment, physical activity, historic environment and arts and culture. Person Specification: Experience & Knowledge: Excellent knowledge of the health sector and/or the VCFSE (Voluntary, Community, Faith and Social Enterprise) sector Experience of working in a senior level role at the health and community interface that has included involvement with different faith groups or an understanding of their perspectives. This might be in a delivery or policy role. An appreciation of the role of the VCFSE sector in the health and wellbeing of the population and ideally an understanding of the changing healthcare landscape in England at national or local level. Understanding of the challenges and opportunities for faith organisations, health and care agencies, local authorities, VCFSE organisations and community groups. Excellent partnership building and interpersonal skills with experience of building trusting long-term relationships with partners and experience of inspiring, convening and supporting organisations to work in partnership. • Excellent communication skills, written and verbal, both internally with peers and senior management, and externally with partners and stakeholders. Experience of planning and leading successful and innovative projects. Able to produce project plans and budgets and co-produce delivery plans with colleagues and partners, identifying risks and managing them together. Able to work independently in the role, while harnessing, contributing to, and shaping the work of the wider team, and the organisation. Experience in writing funding applications and developing new donor relationships to secure new funds would be an advantage. Willingness to do so will be essential. Skills & Attributes: Affinity with NASP's Values as defined in the NASP Strategic Plan A self-starter with a collaborative mindset. Strategic thinker with the ability to be proactive and spot new opportunities. Ability to work under pressure, prioritise work and be flexible in delivery. Responsibilities: Role Overview: Act as the faith lead within NASP, being the point of contact and key advocate for faith communities' involvement in social prescribing, across all major traditions. Represent and develop faith groups' engagement in NASP's existing activities, programmes and events including workstreams in NASP to build the capacity of Social Prescribing Link workers (SPLWs); support the community assets that SPLW's harness in their work; and connecting across different Government Departments to explore how social prescribing connects with strategies related to employment, youth, education and community cohesion. Have a specific focus of how faith communities can work with social prescribers to support those experiencing health inequalities. Support and inform the development of NASP's wider workstreams and the implementation of its strategy. Lead and co-ordinate NASP's national work on social prescribing with partners across the faith sector, including the Good Faith Partnership. Build understanding and awareness within NASP and across other sectors of what is required to support the effective provision of services, activities and information in the faith sector to promote health and wellbeing through social prescribing. Liaise with, and support, new and existing initiatives to build an evidence base for faith-based social prescribing. Convene and lead a national Faith and Social Prescribing Advisory Group, drawing together faith leaders, health system partners and VCFSE organisations to advise on priorities and act as ambassadors for social prescribing within faith communities. Ensure engagement of faith communities themselves in developing social prescribing strategy and policy, working with relevant partners. Provide high quality advice and insight on faith activity and services in support of NASP's strategy development, communications and external briefings and meetings. Enable NASP's healthcare integration team to support the strategic development of social prescribing into faith assets at Integrated Care System level and make the case for place-based investment. Map current tools, resources, guides and evidence and work with the Communications team to publish and promote these and to develop new resources. Build consensus on the key policies required for the scale and spread of social prescribing for faith communities across stakeholders; a joint vision of 'good faith based SP'. Identify and shape partnership opportunities to secure additional funding and resources to help build capacity to enable future social prescribing activity to better support people's health and wellbeing outcomes. Enable awareness raising, shared learning, training and best practice within the faith and health sector. This includes working with NASP's workforce development team and the Link Worker Advisory Group to integrate faith and social prescribing into information and training for Social Prescribing Link Workers. Support other areas of NASP's work and strategy development. In particular, identify and harness commonalities with other sectors supporting social prescribing e.g. nature, arts and culture and heritage. Brief and advise the Board and Executive Leadership Team as needed. Budget Management - including day-to-day management, raising and processing payments and reporting. Reporting To: Executive Director of Strategy & Partnerships.
Mar 26, 2026
Full time
Role Details & Staff Benefits Salary: £51,500 gross per annum Duration: Fixed-term until 31st July 2027 Hours: 0.8 - 1 FTE (4 - 5 days per week) Location: Hybrid - NASP has an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home. There may also be additional occasional travel required for staff days and other events. NASP offer a range of core benefits for staff on payroll, including: 30 days paid annual leave per annum, plus Bank Holidays An additional day of paid leave per year on your birthday Opportunities for Volunteering & CPD days each year Opportunity to request flexible working arrangements, including compressed hours Contribution to annual eye test, eyeglass purchase, and flu vaccination Purpose of This Role: This is a strategic role, funded by the Sir Halley Stewart Trust, to shape future policy and practice in how faith communities support social prescribing for the benefit of local communities. This includes exploring the role of faith as a strategic partner in the government's neighbourhood health agenda. Building on the work of the current postholder, and previous work by NASP and organisations like Theos and the Good Faith Partnership, this role will take the lead at a national level by influencing, shaping and convening partners to unlock and unleash the significant resources of faith groups in contributing towards holistic healthcare delivered within the community. The purpose of this role is to lead and co-ordinate NASP's work on social prescribing with partners across the faith sector and enable a better understanding of how to work effectively with faith communities through social prescribing, and the role that faith and belief plays in supporting good health and wellbeing. The role will work to improve accessibility of community support through social prescribing by exploring the barriers and opportunities in faith communities and the health sector. The role will have a particular emphasis on health inequalities and explore opportunities for faith groups' reach into deprived communities and ethnic minority communities, recognising that faith communities may be most trusted precisely where health inequalities are most acute. The role sits in the National Leads & Evidence team, led by the Executive Director of Strategy and Partnerships. The postholder will work alongside NASP colleagues who lead on Healthcare integration; Evidence and Insights; International Social Prescribing; and connections with sectors that provide community activities and support such as the natural environment, physical activity, historic environment and arts and culture. Person Specification: Experience & Knowledge: Excellent knowledge of the health sector and/or the VCFSE (Voluntary, Community, Faith and Social Enterprise) sector Experience of working in a senior level role at the health and community interface that has included involvement with different faith groups or an understanding of their perspectives. This might be in a delivery or policy role. An appreciation of the role of the VCFSE sector in the health and wellbeing of the population and ideally an understanding of the changing healthcare landscape in England at national or local level. Understanding of the challenges and opportunities for faith organisations, health and care agencies, local authorities, VCFSE organisations and community groups. Excellent partnership building and interpersonal skills with experience of building trusting long-term relationships with partners and experience of inspiring, convening and supporting organisations to work in partnership. • Excellent communication skills, written and verbal, both internally with peers and senior management, and externally with partners and stakeholders. Experience of planning and leading successful and innovative projects. Able to produce project plans and budgets and co-produce delivery plans with colleagues and partners, identifying risks and managing them together. Able to work independently in the role, while harnessing, contributing to, and shaping the work of the wider team, and the organisation. Experience in writing funding applications and developing new donor relationships to secure new funds would be an advantage. Willingness to do so will be essential. Skills & Attributes: Affinity with NASP's Values as defined in the NASP Strategic Plan A self-starter with a collaborative mindset. Strategic thinker with the ability to be proactive and spot new opportunities. Ability to work under pressure, prioritise work and be flexible in delivery. Responsibilities: Role Overview: Act as the faith lead within NASP, being the point of contact and key advocate for faith communities' involvement in social prescribing, across all major traditions. Represent and develop faith groups' engagement in NASP's existing activities, programmes and events including workstreams in NASP to build the capacity of Social Prescribing Link workers (SPLWs); support the community assets that SPLW's harness in their work; and connecting across different Government Departments to explore how social prescribing connects with strategies related to employment, youth, education and community cohesion. Have a specific focus of how faith communities can work with social prescribers to support those experiencing health inequalities. Support and inform the development of NASP's wider workstreams and the implementation of its strategy. Lead and co-ordinate NASP's national work on social prescribing with partners across the faith sector, including the Good Faith Partnership. Build understanding and awareness within NASP and across other sectors of what is required to support the effective provision of services, activities and information in the faith sector to promote health and wellbeing through social prescribing. Liaise with, and support, new and existing initiatives to build an evidence base for faith-based social prescribing. Convene and lead a national Faith and Social Prescribing Advisory Group, drawing together faith leaders, health system partners and VCFSE organisations to advise on priorities and act as ambassadors for social prescribing within faith communities. Ensure engagement of faith communities themselves in developing social prescribing strategy and policy, working with relevant partners. Provide high quality advice and insight on faith activity and services in support of NASP's strategy development, communications and external briefings and meetings. Enable NASP's healthcare integration team to support the strategic development of social prescribing into faith assets at Integrated Care System level and make the case for place-based investment. Map current tools, resources, guides and evidence and work with the Communications team to publish and promote these and to develop new resources. Build consensus on the key policies required for the scale and spread of social prescribing for faith communities across stakeholders; a joint vision of 'good faith based SP'. Identify and shape partnership opportunities to secure additional funding and resources to help build capacity to enable future social prescribing activity to better support people's health and wellbeing outcomes. Enable awareness raising, shared learning, training and best practice within the faith and health sector. This includes working with NASP's workforce development team and the Link Worker Advisory Group to integrate faith and social prescribing into information and training for Social Prescribing Link Workers. Support other areas of NASP's work and strategy development. In particular, identify and harness commonalities with other sectors supporting social prescribing e.g. nature, arts and culture and heritage. Brief and advise the Board and Executive Leadership Team as needed. Budget Management - including day-to-day management, raising and processing payments and reporting. Reporting To: Executive Director of Strategy & Partnerships.
Global Resourcing Solutions
Cardiff, South Glamorgan
Deputy Director - IT Service Operations (SCS1) Cardiff, Glasgow, London £81,000 - £117,800 Ofgem is working hard on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital role in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem is also undergoing its own transformation, with Digital, Data and Technology Services (DDSS) at the heart of how Ofgem operates and how it is transforming for the future, providing the digital platforms, data, technology and services that enable Ofgem to regulate effectively, protect consumers and respond to rapid change across the energy system. From keeping critical services running reliably every day, to enabling smarter, more data driven decision making, DDSS plays a vital role in supporting colleagues across the organisation. Data and AI are central to this future. Ofgem's work increasingly depends on timely, trusted data, robust digital services and the ability to turn insight into action, adopting AI safely and responsibly. DDSS is building the foundations that make this possible, from strengthening core data platforms and management information, to creating the operational resilience, governance and service reliability that data driven and AI enabled services depend on. At the same time, Ofgem's current operating model is adapting to better support the organisation's ambition to scale data, AI and automation in a way that is safe, sustainable and trusted. This transformation makes DDSS an exciting place to be right now. We are investing in modern service management, stronger operational leadership, and clearer alignment between strategy, delivery and day to day operations. Critical to this period of change, is the strategic leadership and operational oversight across Ofgem's enterprise IT services. As an established IT Service Operations leader, you will have significant impact in embedding a culture of operational excellence across Service Design and Management and End User Computing, giving colleagues access to the key tools and services they need to support the UK energy market. Responsibilities: You will strategically lead four key areas: Service Management, End User Computing (EUC), Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. Strategic Leadership & Service Vision Proven and extensive ability to set and lead the strategic direction for IT Service Operations, aligning delivery with wider organisational goals, and translating vision into measurable outcomes across a variety of enterprise scale operations, covering the full range of Digital Services (i.e. End User Compute, Data, Applications etc). Operational Excellence & Service Improvement Demonstrable experience in leading large scale service delivery design, service introduction and transformation, including implementation of ITIL 4 aligned frameworks, risk and governance controls, and continuous improvement initiatives. Extensive experience of introducing, operating and refining services will be required across a broad range of Digital, Data and Security Services (inc. Microsoft, Salesforce and Workday tech stacks). End User Computing & Digital Workplace Leadership Managing and developing improvements to EUC services at scale (1500+ users), ensuring secure, reliable, and user centred access to digital tools and technologies. Stakeholder Engagement & Commercial Acumen Excellent communication and influencing skills, managing Enterprise wide vendor relationships, and building trust across senior stakeholders internally and externally, up to and including Director General level. Budget and Financial Management Knowledge or experience of budget/financial management for Digital services procurement, including the vendor engagement across various types of IT services/contracts/assets. In terms of scale, you will be able to demonstrate £ multi million direct budget accountability. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role is open to public sector and private sector candidates and would suit someone with experience of working within Enterprise scale organisations as an IT Service Management leader keen to make a difference to millions of energy customers across the UK. For further information or to apply email or contact Dave Flynn on to arrange an informal conversation.
Mar 26, 2026
Full time
Deputy Director - IT Service Operations (SCS1) Cardiff, Glasgow, London £81,000 - £117,800 Ofgem is working hard on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital role in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem is also undergoing its own transformation, with Digital, Data and Technology Services (DDSS) at the heart of how Ofgem operates and how it is transforming for the future, providing the digital platforms, data, technology and services that enable Ofgem to regulate effectively, protect consumers and respond to rapid change across the energy system. From keeping critical services running reliably every day, to enabling smarter, more data driven decision making, DDSS plays a vital role in supporting colleagues across the organisation. Data and AI are central to this future. Ofgem's work increasingly depends on timely, trusted data, robust digital services and the ability to turn insight into action, adopting AI safely and responsibly. DDSS is building the foundations that make this possible, from strengthening core data platforms and management information, to creating the operational resilience, governance and service reliability that data driven and AI enabled services depend on. At the same time, Ofgem's current operating model is adapting to better support the organisation's ambition to scale data, AI and automation in a way that is safe, sustainable and trusted. This transformation makes DDSS an exciting place to be right now. We are investing in modern service management, stronger operational leadership, and clearer alignment between strategy, delivery and day to day operations. Critical to this period of change, is the strategic leadership and operational oversight across Ofgem's enterprise IT services. As an established IT Service Operations leader, you will have significant impact in embedding a culture of operational excellence across Service Design and Management and End User Computing, giving colleagues access to the key tools and services they need to support the UK energy market. Responsibilities: You will strategically lead four key areas: Service Management, End User Computing (EUC), Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. Strategic Leadership & Service Vision Proven and extensive ability to set and lead the strategic direction for IT Service Operations, aligning delivery with wider organisational goals, and translating vision into measurable outcomes across a variety of enterprise scale operations, covering the full range of Digital Services (i.e. End User Compute, Data, Applications etc). Operational Excellence & Service Improvement Demonstrable experience in leading large scale service delivery design, service introduction and transformation, including implementation of ITIL 4 aligned frameworks, risk and governance controls, and continuous improvement initiatives. Extensive experience of introducing, operating and refining services will be required across a broad range of Digital, Data and Security Services (inc. Microsoft, Salesforce and Workday tech stacks). End User Computing & Digital Workplace Leadership Managing and developing improvements to EUC services at scale (1500+ users), ensuring secure, reliable, and user centred access to digital tools and technologies. Stakeholder Engagement & Commercial Acumen Excellent communication and influencing skills, managing Enterprise wide vendor relationships, and building trust across senior stakeholders internally and externally, up to and including Director General level. Budget and Financial Management Knowledge or experience of budget/financial management for Digital services procurement, including the vendor engagement across various types of IT services/contracts/assets. In terms of scale, you will be able to demonstrate £ multi million direct budget accountability. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role is open to public sector and private sector candidates and would suit someone with experience of working within Enterprise scale organisations as an IT Service Management leader keen to make a difference to millions of energy customers across the UK. For further information or to apply email or contact Dave Flynn on to arrange an informal conversation.
Good Growth Good Growth is responsible for delivering and implementing the Mayors environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work click apply for full job details
Mar 26, 2026
Contractor
Good Growth Good Growth is responsible for delivering and implementing the Mayors environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work click apply for full job details
An established and highly regarded law firm with a 300-year heritage is seeking an experienced Business Development Manager to join at an exciting point in its growth journey. The firm advises businesses and individuals across a broad range of sectors in the UK and internationally, including owner-managed businesses, property companies, fast-growing entrepreneurial enterprises and ultra-high net worth families. This role will focus predominantly on leading business development activity for the Real Estate (commercial and residential), Corporate and Litigation teams. You will drive go-to-market initiatives across priority sectors including art and culture, hotels and leisure, the living sector, and luxury assets, targeting private businesses, family offices, family businesses, entrepreneurs and senior executives. You will play a central role in shaping and delivering BD initiatives, identifying growth opportunities and managing relationships with key intermediaries. You will work closely with a Business Development Manager and Business Development Executive, reporting to the Marketing and Business Development Director, and collaborating with the wider Marketing and Communications team. Develop, advise on and deliver business development plans for the Real Estate, Corporate and Litigation teams to generate new business and deepen client and intermediary relationships Provide partners and fee earners with strategic and practical support across all aspects of business development, including opportunity identification, pitching, relationship management and targeted activity Evolve the firm's BD approach by aligning activity with client trends, emerging issues and growth opportunities, and influencing the focus of marketing, PR, campaigns and thought leadership Champion best practice use of the CRM system to support relationship intelligence and growth Maintain relevant external networks to support market insight Support wider firm-wide business development projects as required Experience & Skills At least 8 years' experience in a professional services business development and marketing role, ideally within a law firm Proven experience leading and delivering BD initiatives at junior manager or senior executive level Excellent written, organisational and creative skills, with strong IT capability Degree educated or equivalent (preferred) At Norfolk Capsey, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let us know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. ABOUT NORFOLK CAPSEY Norfolk Capsey is a professional services marketing & business development recruitment specialist. For over twenty five years we've been connecting talent with many leading professional services firms in the UK & internationally. Access our website for the latest vacancies and follow our LinkedIn page for vacancies & market updates.
Mar 26, 2026
Full time
An established and highly regarded law firm with a 300-year heritage is seeking an experienced Business Development Manager to join at an exciting point in its growth journey. The firm advises businesses and individuals across a broad range of sectors in the UK and internationally, including owner-managed businesses, property companies, fast-growing entrepreneurial enterprises and ultra-high net worth families. This role will focus predominantly on leading business development activity for the Real Estate (commercial and residential), Corporate and Litigation teams. You will drive go-to-market initiatives across priority sectors including art and culture, hotels and leisure, the living sector, and luxury assets, targeting private businesses, family offices, family businesses, entrepreneurs and senior executives. You will play a central role in shaping and delivering BD initiatives, identifying growth opportunities and managing relationships with key intermediaries. You will work closely with a Business Development Manager and Business Development Executive, reporting to the Marketing and Business Development Director, and collaborating with the wider Marketing and Communications team. Develop, advise on and deliver business development plans for the Real Estate, Corporate and Litigation teams to generate new business and deepen client and intermediary relationships Provide partners and fee earners with strategic and practical support across all aspects of business development, including opportunity identification, pitching, relationship management and targeted activity Evolve the firm's BD approach by aligning activity with client trends, emerging issues and growth opportunities, and influencing the focus of marketing, PR, campaigns and thought leadership Champion best practice use of the CRM system to support relationship intelligence and growth Maintain relevant external networks to support market insight Support wider firm-wide business development projects as required Experience & Skills At least 8 years' experience in a professional services business development and marketing role, ideally within a law firm Proven experience leading and delivering BD initiatives at junior manager or senior executive level Excellent written, organisational and creative skills, with strong IT capability Degree educated or equivalent (preferred) At Norfolk Capsey, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let us know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. ABOUT NORFOLK CAPSEY Norfolk Capsey is a professional services marketing & business development recruitment specialist. For over twenty five years we've been connecting talent with many leading professional services firms in the UK & internationally. Access our website for the latest vacancies and follow our LinkedIn page for vacancies & market updates.
A global technology services provider in the United Kingdom is seeking a Director for their Solution Architect role focused on Supply Chain Consulting. This position entails designing enterprise-level Kinaxis Maestro solutions and guiding implementations for global clients. Candidates should possess extensive experience in supply chain technology consulting and demonstrate strong enterprise integration competencies. This role offers the chance to work at the intersection of AI and digital innovation, impacting global enterprises while advancing your career.
Mar 25, 2026
Full time
A global technology services provider in the United Kingdom is seeking a Director for their Solution Architect role focused on Supply Chain Consulting. This position entails designing enterprise-level Kinaxis Maestro solutions and guiding implementations for global clients. Candidates should possess extensive experience in supply chain technology consulting and demonstrate strong enterprise integration competencies. This role offers the chance to work at the intersection of AI and digital innovation, impacting global enterprises while advancing your career.
Deputy Director - IT Service Operations (SCS1) Cardiff, Glasgow, London £81,000 - £117,800 Ofgem is working hard on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital role in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem is also undergoing its own transformation, with Digital, Data and Technology Services (DDSS) at the heart of how Ofgem operates and how it is transforming for the future, providing the digital platforms, data, technology and services that enable Ofgem to regulate effectively, protect consumers and respond to rapid change across the energy system. From keeping critical services running reliably every day, to enabling smarter, more data driven decision making, DDSS plays a vital role in supporting colleagues across the organisation. Data and AI are central to this future. Ofgem's work increasingly depends on timely, trusted data, robust digital services and the ability to turn insight into action, adopting AI safely and responsibly. DDSS is building the foundations that make this possible, from strengthening core data platforms and management information, to creating the operational resilience, governance and service reliability that data driven and AI enabled services depend on. At the same time, Ofgem's current operating model is adapting to better support the organisation's ambition to scale data, AI and automation in a way that is safe, sustainable and trusted. This transformation makes DDSS an exciting place to be right now. We are investing in modern service management, stronger operational leadership, and clearer alignment between strategy, delivery and day to day operations. Critical to this period of change, is the strategic leadership and operational oversight across Ofgem's enterprise IT services. As an established IT Service Operations leader, you will have significant impact in embedding a culture of operational excellence across Service Design and Management and End User Computing, giving colleagues access to the key tools and services they need to support the UK energy market. Responsibilities: You will strategically lead four key areas: Service Management, End User Computing (EUC), Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. Strategic Leadership & Service Vision Proven and extensive ability to set and lead the strategic direction for IT Service Operations, aligning delivery with wider organisational goals, and translating vision into measurable outcomes across a variety of enterprise scale operations, covering the full range of Digital Services (i.e. End User Compute, Data, Applications etc). Operational Excellence & Service Improvement Demonstrable experience in leading large scale service delivery design, service introduction and transformation, including implementation of ITIL 4 aligned frameworks, risk and governance controls, and continuous improvement initiatives. Extensive experience of introducing, operating and refining services will be required across a broad range of Digital, Data and Security Services (inc. Microsoft, Salesforce and Workday tech stacks). End User Computing & Digital Workplace Leadership Managing and developing improvements to EUC services at scale (1500+ users), ensuring secure, reliable, and user centred access to digital tools and technologies. Stakeholder Engagement & Commercial Acumen Excellent communication and influencing skills, managing Enterprise wide vendor relationships, and building trust across senior stakeholders internally and externally, up to and including Director General level. Budget and Financial Management Knowledge or experience of budget/financial management for Digital services procurement, including the vendor engagement across various types of IT services/contracts/assets. In terms of scale, you will be able to demonstrate £ multi million direct budget accountability. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role is open to public sector and private sector candidates and would suit someone with experience of working within Enterprise scale organisations as an IT Service Management leader keen to make a difference to millions of energy customers across the UK. For further information or to apply email or contact Dave Flynn on to arrange an informal conversation.
Mar 25, 2026
Full time
Deputy Director - IT Service Operations (SCS1) Cardiff, Glasgow, London £81,000 - £117,800 Ofgem is working hard on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. We are playing a vital role in accelerating the transition to Net Zero and a carbon neutral energy system - a goal that everyone wants to achieve. Whatever your role, you'll be playing your part in creating new energy solutions that are great for customers, and great for the environment. Ofgem is also undergoing its own transformation, with Digital, Data and Technology Services (DDSS) at the heart of how Ofgem operates and how it is transforming for the future, providing the digital platforms, data, technology and services that enable Ofgem to regulate effectively, protect consumers and respond to rapid change across the energy system. From keeping critical services running reliably every day, to enabling smarter, more data driven decision making, DDSS plays a vital role in supporting colleagues across the organisation. Data and AI are central to this future. Ofgem's work increasingly depends on timely, trusted data, robust digital services and the ability to turn insight into action, adopting AI safely and responsibly. DDSS is building the foundations that make this possible, from strengthening core data platforms and management information, to creating the operational resilience, governance and service reliability that data driven and AI enabled services depend on. At the same time, Ofgem's current operating model is adapting to better support the organisation's ambition to scale data, AI and automation in a way that is safe, sustainable and trusted. This transformation makes DDSS an exciting place to be right now. We are investing in modern service management, stronger operational leadership, and clearer alignment between strategy, delivery and day to day operations. Critical to this period of change, is the strategic leadership and operational oversight across Ofgem's enterprise IT services. As an established IT Service Operations leader, you will have significant impact in embedding a culture of operational excellence across Service Design and Management and End User Computing, giving colleagues access to the key tools and services they need to support the UK energy market. Responsibilities: You will strategically lead four key areas: Service Management, End User Computing (EUC), Service Desk, and Service Design/Transition; ensuring operational excellence and wider enterprise improvement across the organisation. Strategic Leadership & Service Vision Proven and extensive ability to set and lead the strategic direction for IT Service Operations, aligning delivery with wider organisational goals, and translating vision into measurable outcomes across a variety of enterprise scale operations, covering the full range of Digital Services (i.e. End User Compute, Data, Applications etc). Operational Excellence & Service Improvement Demonstrable experience in leading large scale service delivery design, service introduction and transformation, including implementation of ITIL 4 aligned frameworks, risk and governance controls, and continuous improvement initiatives. Extensive experience of introducing, operating and refining services will be required across a broad range of Digital, Data and Security Services (inc. Microsoft, Salesforce and Workday tech stacks). End User Computing & Digital Workplace Leadership Managing and developing improvements to EUC services at scale (1500+ users), ensuring secure, reliable, and user centred access to digital tools and technologies. Stakeholder Engagement & Commercial Acumen Excellent communication and influencing skills, managing Enterprise wide vendor relationships, and building trust across senior stakeholders internally and externally, up to and including Director General level. Budget and Financial Management Knowledge or experience of budget/financial management for Digital services procurement, including the vendor engagement across various types of IT services/contracts/assets. In terms of scale, you will be able to demonstrate £ multi million direct budget accountability. Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work. This role is open to public sector and private sector candidates and would suit someone with experience of working within Enterprise scale organisations as an IT Service Management leader keen to make a difference to millions of energy customers across the UK. For further information or to apply email or contact Dave Flynn on to arrange an informal conversation.
The CompanyLocation: Northeast or LondonType: Permanent HybridNigel Wright Tech are delighted to be partnering with a large B2C service organisation in their search for a Data Architect. You will be responsible for defining and maintaining the overall data architecture strategy that enables the company's BI and self-serve analytics capabilities. The role will establish the technical vision, standards and frameworks that enable scalable, efficient and secure data solutions across the organisation. The RoleKey responsibilities: Conduct comprehensive assessment of existing architectures across existing data infrastructure Define and maintain the enterprise data architecture vision and roadmap, ensuring alignment with business objectives and the BI product strategy Establish architectural patterns and frameworks (such as Medallion architecture, data vault or dimensional modelling) for consistent implementation across data solutions Define and document standard business entities, metrics and KPIs to ensure consistency across reporting Work with Group BI and Data Director to define strategy and frameworks Facilitate architecture discussions and workshops with technical and non-technical stakeholders The RequirementsThis is an exciting role, whereby you will have strategic input and the opportunity to work on major greenfield projects across the organisations data estate. Key requirements include: Extensive experience in data architecture, with proven track record of designing and implementing enterprise-scale data solutions Deep expertise in data modelling techniques with strong SQL proficiency Good knowledge of cloud data platforms (AWS preferred: Redshift, Athena, S3, Glue, knowledge of Azure or GCP beneficial) and modern data engineering patterns including ETL/ELT Experience with data governance frameworks, data quality tools and ensuring compliance with security and regulatory requirements Strong business acumen with ability to translate business requirements into technical architecture and understand how data enables business outcomes
Mar 25, 2026
Full time
The CompanyLocation: Northeast or LondonType: Permanent HybridNigel Wright Tech are delighted to be partnering with a large B2C service organisation in their search for a Data Architect. You will be responsible for defining and maintaining the overall data architecture strategy that enables the company's BI and self-serve analytics capabilities. The role will establish the technical vision, standards and frameworks that enable scalable, efficient and secure data solutions across the organisation. The RoleKey responsibilities: Conduct comprehensive assessment of existing architectures across existing data infrastructure Define and maintain the enterprise data architecture vision and roadmap, ensuring alignment with business objectives and the BI product strategy Establish architectural patterns and frameworks (such as Medallion architecture, data vault or dimensional modelling) for consistent implementation across data solutions Define and document standard business entities, metrics and KPIs to ensure consistency across reporting Work with Group BI and Data Director to define strategy and frameworks Facilitate architecture discussions and workshops with technical and non-technical stakeholders The RequirementsThis is an exciting role, whereby you will have strategic input and the opportunity to work on major greenfield projects across the organisations data estate. Key requirements include: Extensive experience in data architecture, with proven track record of designing and implementing enterprise-scale data solutions Deep expertise in data modelling techniques with strong SQL proficiency Good knowledge of cloud data platforms (AWS preferred: Redshift, Athena, S3, Glue, knowledge of Azure or GCP beneficial) and modern data engineering patterns including ETL/ELT Experience with data governance frameworks, data quality tools and ensuring compliance with security and regulatory requirements Strong business acumen with ability to translate business requirements into technical architecture and understand how data enables business outcomes
Position Summary We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Role Mission Claranet's strategy is to grow our customer base in key strategic verticals and to ensure consistently excellent experiences across all customers. As Cyber Security Development Director, you will play a critical role in driving both of these objectives through the execution of growth opportunities with new logo customers aligned to target industries and nurturing of these emerging relationships. Duties and Responsibilities Essential Roles & Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market Teams To Collaborate With Technology Practice - On seller education of the portfolio Customer Success & Growth - Transitioning new logo customer into managed accounts where and when appropriate Sales Operations & Support - On marketing and sales enablement activities Customer Experience & Managed Service - On service design transitions Procurement Legal & Compliance - On master service agreements and statements of work Finance - On sales governance and customer billing requirements Business Intelligence & Planning - On Salesforce order processing and customer cancellations Position Specifications Behavioural Competencies - Organisational & Behavioural Fit Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Critical Competencies - Technical Fit Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Desirable Experience selling within or alongside managed service providers (MSPs), cybersecurity consultancies, or specialist testing firms Familiarity with security standards and testing frameworks such as NIST, ISO 27001, and CREST-aligned testing services Experience structuring large multi-year security programmes
Mar 25, 2026
Full time
Position Summary We are looking for a highly experienced New Business Cyber Security Development Director to drive enterprise penetration testing and offensive security engagements valued at £1M+. This role is 100% focused on new logo acquisition. The successful candidate will be responsible for identifying, developing, and closing large-scale security testing opportunities with enterprise organisations, working alongside an experienced team of technicians and cyber experts. You will bring a strong track record of winning complex cybersecurity services deals, particularly in penetration testing, red teaming, and offensive security programmes. You will collaborate closely with our security consulting and delivery teams to design and close strategic engagements that help organisations strengthen their cyber resilience. Role Mission Claranet's strategy is to grow our customer base in key strategic verticals and to ensure consistently excellent experiences across all customers. As Cyber Security Development Director, you will play a critical role in driving both of these objectives through the execution of growth opportunities with new logo customers aligned to target industries and nurturing of these emerging relationships. Duties and Responsibilities Essential Roles & Responsibilities Generate and close net-new enterprise clients for penetration testing and offensive security services Build and manage a new business pipeline targeting deals £1M+ in value Proactively identify and pursue opportunities across enterprise and regulated sectors including financial services and critical infrastructure Engage senior decision makers including CISOs, CTOs, and security leadership teams Lead the sales process from prospecting through to deal closure for complex, high-value engagements Work closely with internal technical experts to scope and shape large-scale penetration testing and red teaming programmes Develop tailored proposals and commercial structures for multi-year security testing programmes Navigate complex procurement cycles and lead enterprise-level commercial negotiations Maintain deep knowledge of the cybersecurity threat landscape and offensive security services market Teams To Collaborate With Technology Practice - On seller education of the portfolio Customer Success & Growth - Transitioning new logo customer into managed accounts where and when appropriate Sales Operations & Support - On marketing and sales enablement activities Customer Experience & Managed Service - On service design transitions Procurement Legal & Compliance - On master service agreements and statements of work Finance - On sales governance and customer billing requirements Business Intelligence & Planning - On Salesforce order processing and customer cancellations Position Specifications Behavioural Competencies - Organisational & Behavioural Fit Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Critical Competencies - Technical Fit Extensive experience in enterprise technology or cybersecurity sales Demonstrable track record of generating new business and closing large cybersecurity services deals (£1M+) Significant experience selling penetration testing, offensive security, or cyber assurance services Strong ability to prospect and build relationships with senior enterprise stakeholders Experience managing long, complex enterprise sales cycles Excellent commercial and negotiation skills Desirable Experience selling within or alongside managed service providers (MSPs), cybersecurity consultancies, or specialist testing firms Familiarity with security standards and testing frameworks such as NIST, ISO 27001, and CREST-aligned testing services Experience structuring large multi-year security programmes
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet's full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet's enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK's full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Mar 25, 2026
Full time
The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet's full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet's enterprise customer base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK's full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances and marketing campaigns Skills and Attributes You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate Demonstrable experience developing strategies to drive growth opportunities in new logo customers Strong relationship management skills, with proven success delivering excellent customer experience Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments Flexible and creative to take considered risks Inquisitive and persistent, able to hunt out new business opportunity Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Manages conflict and challenges in an open and constructive manner Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page
Role Summary As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference. You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce. Working at the highest levels, you will engage AI, Technology and Business leaders in the world's most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives. This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients What you'll do Multi-Agent Architecture Patterns : Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases. Memory System Design : Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers. Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS). Cross-Cloud & Vendor Integration : Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits. GenAIOps & Observability : Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost. Safety, Security & Governance : Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows. Enterprise Integration & Scalability : Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance. Technical Leadership & Client Advisory : Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership. Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry. Core Qualifications (The Bar) • Enterprise Experience : 8-10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture. • Cloud Expertise : Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other. • GenAI & LLM Depth : Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock). • RAG & Orchestration : Proven experience designing complex RAG pipelines. • Model Fine-tuning : Experience with instruction tuning or fine-tuning strategies for LLMs. • Leadership & Advisory Skills : Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance. Preferred Qualifications (The Differentiators) Multi-Agent Systems : Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents). Multi-Cloud Experience : hands-on architectural expertise across all three major clouds (Azure, AWS, GCP). GenAI Ops & Governance : Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing Framework Expertise : Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel). Thought Leadership & Open Source : Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects. Certifications : Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).
Mar 25, 2026
Full time
Role Summary As an AI Architect, you will guide the strategy and delivery for interoperable, compliant, and economically viable modern AI solutions. You will architectures across a Hybrid AI landscape, blending Frontier Models (Azure OpenAI/Gemini) with Cost-Efficient Small Language Models (SLMs) and Edge Inference. You will craft solutions based on advanced AI technologies from OpenAI, NVIDIA, Google Microsoft and AWS. This role has a focus on enabling advanced Agentic AI solutions that transform core business functions and enable the future hybrid workforce. Working at the highest levels, you will engage AI, Technology and Business leaders in the world's most successful organizations. You will lead architectural design, establish best practices, for our most complex AI initiatives. This role requires a combination of deep hands-on technical expertise in advanced AI with strategic business acumen, serving as both a technical authority and a trusted advisor to clients What you'll do Multi-Agent Architecture Patterns : Define and govern reference architecture for multi-agent systems, covering hierarchical, peer-to-peer, and sequential (ReAct) orchestration models. Guide teams on pattern selection based on client use cases. Memory System Design : Architect the standards for integrated memory systems, including short-term session state, long-term knowledge via vector databases and knowledge graphs, and episodic/audit memory. Ensure coherent retrieval strategies across layers. Retrieval-Augmented Generation (RAG) and CAG (Cache Augmented) Architecture: Define architectural patterns for end-to-end RAG pipelines, including chunking, embedding, vector search (e.g., Azure Cognitive Search, pgvector), and reranking. Ensure designs include standards for lineage, observability, and evaluation (e.g., RAGAS). Cross-Cloud & Vendor Integration : Create and maintain decision frameworks for platform selection (e.g., Copilot Studio for Teams integration, Vertex AI for GCP workloads). Advise clients on balancing vendor lock-in risks with integration benefits. GenAIOps & Observability : Define the architectural standards for GenAIOps, including CI/CD, IaC, and observability. Establish standard metrics to track agent decision traces, latency, token consumption, hallucination, and cost. Safety, Security & Governance : Architect enterprise-wide guardrails for safety (hallucination mitigation), security (prompt injection defense, PII masking), and fairness (bias detection). Apply governance frameworks (NIST AI RMF, ISO 42001) and design human-in-the-loop (HITL) workflows. Enterprise Integration & Scalability : Architect scalable integration patterns for agentic systems with enterprise platforms (Microsoft Entra ID, Teams, Dynamics/Salesforce, ERPs) and compute (Kubernetes). Ensure patterns address security, data residency, and compliance. Technical Leadership & Client Advisory : Combine technical architecture with strategic guidance. Lead C-level workshops on Agentic AI adoption, advise on roadmaps, and shape technology strategy. Mentor other architects and contribute to industry thought leadership. Thought leadership and public speaking: Present at industry events and publish articles that advance the AI industry. Core Qualifications (The Bar) • Enterprise Experience : 8-10+ years in technical leadership, with a strong background in both software engineering and enterprise-scale cloud architecture. • Cloud Expertise : Architectural expertise with one primary cloud platform (Azure, GCP, or AWS) and hands-on familiarity with at least one other. • GenAI & LLM Depth : Demonstrated experience architecting and guiding solutions using GenAI platforms (e.g., Azure OpenAI, Vertex AI, or AWS Bedrock). • RAG & Orchestration : Proven experience designing complex RAG pipelines. • Model Fine-tuning : Experience with instruction tuning or fine-tuning strategies for LLMs. • Leadership & Advisory Skills : Exceptional communication skills with demonstrated experience advising senior stakeholders (Director/C-Level) on technical strategy, roadmaps, and governance. Preferred Qualifications (The Differentiators) Multi-Agent Systems : Deep understanding of, and experience designing or prototyping, advanced multi-agent systems (e.g., task decomposition, collaborative agents). Multi-Cloud Experience : hands-on architectural expertise across all three major clouds (Azure, AWS, GCP). GenAI Ops & Governance : Hands-on experience with GenAI Ops tooling. Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and their practical application. And AI FinOps & Model Routing Framework Expertise : Hands-on development experience with one or more orchestration frameworks (e.g., LangChain, LlamaIndex, Semantic Kernel). Thought Leadership & Open Source : Published work (whitepapers, patents), conference speaking engagements, or active contributions to relevant open-source projects. Certifications : Professional-level cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional, GCP Professional Cloud Architect).
Messaging Engineer 12 Month Fixed Term Contract London (Hybrid - 2 days WFH) 35 hours per week Shift pattern 7:30am - 6:00pm A leading international law firm is seeking an experienced Messaging Engineer to join its London-based IT team on a 12-month FTC. This is an excellent opportunity for a technically strong messaging specialist to work within a global, high-performing professional services environment supporting enterprise-scale messaging platforms. The Role The Messaging Engineer will be responsible for designing, building and supporting the firm's global messaging services, including: Email (Exchange 2019/SE & Exchange Online) Email archiving Instant messaging Remote email access Microsoft Teams You will act as a key escalation point for messaging-related issues, contribute to new service delivery projects, and ensure messaging services operate efficiently and securely across the firm. Key Responsibilities Evaluating new messaging technologies to improve service levels and reduce costs Supporting delivery of new messaging services and enhancements Resolving messaging incidents in line with SLAs Acting as a technical escalation contact for Service Desk and IT teams Performing preventative maintenance Maintaining documentation and inventory records Ensuring compliance with IT policies and licensing agreements Preparing high-quality technical documentation Communicating planned maintenance to stakeholders About You You will have strong hands-on experience in enterprise messaging environments, ideally within professional services. Essential experience: Windows Server & Active Directory Microsoft Exchange 2019/SE (3+ years) Exchange Online Intune Microsoft Teams Email systems security principles and best practice Desirable experience: Enterprise Vault or similar archiving tools MobileIron or mobility solutions Exchange Online Protection PowerShell scripting for automation Microsoft certifications You will be: Highly analytical and solutions-focused Comfortable working under pressure and meeting strict deadlines Able to explain complex technical concepts to non-technical stakeholders Client-focused with strong communication skills Detail-oriented and thorough Working Pattern 35 hours per week Shift pattern covering 7:30am - 6:00pm Hybrid working (currently 2 days from home, subject to business need)
Mar 25, 2026
Full time
Messaging Engineer 12 Month Fixed Term Contract London (Hybrid - 2 days WFH) 35 hours per week Shift pattern 7:30am - 6:00pm A leading international law firm is seeking an experienced Messaging Engineer to join its London-based IT team on a 12-month FTC. This is an excellent opportunity for a technically strong messaging specialist to work within a global, high-performing professional services environment supporting enterprise-scale messaging platforms. The Role The Messaging Engineer will be responsible for designing, building and supporting the firm's global messaging services, including: Email (Exchange 2019/SE & Exchange Online) Email archiving Instant messaging Remote email access Microsoft Teams You will act as a key escalation point for messaging-related issues, contribute to new service delivery projects, and ensure messaging services operate efficiently and securely across the firm. Key Responsibilities Evaluating new messaging technologies to improve service levels and reduce costs Supporting delivery of new messaging services and enhancements Resolving messaging incidents in line with SLAs Acting as a technical escalation contact for Service Desk and IT teams Performing preventative maintenance Maintaining documentation and inventory records Ensuring compliance with IT policies and licensing agreements Preparing high-quality technical documentation Communicating planned maintenance to stakeholders About You You will have strong hands-on experience in enterprise messaging environments, ideally within professional services. Essential experience: Windows Server & Active Directory Microsoft Exchange 2019/SE (3+ years) Exchange Online Intune Microsoft Teams Email systems security principles and best practice Desirable experience: Enterprise Vault or similar archiving tools MobileIron or mobility solutions Exchange Online Protection PowerShell scripting for automation Microsoft certifications You will be: Highly analytical and solutions-focused Comfortable working under pressure and meeting strict deadlines Able to explain complex technical concepts to non-technical stakeholders Client-focused with strong communication skills Detail-oriented and thorough Working Pattern 35 hours per week Shift pattern covering 7:30am - 6:00pm Hybrid working (currently 2 days from home, subject to business need)
Our client are seeking an experienced and strategic Deputy Financial Crime Director to support the leadership and development of the bank's Financial Crime function. This senior role will play a key part in shaping and executing the bank's financial crime strategy, covering fraud prevention, anti-money laundering, transaction monitoring, and client risk management. Working closely with the Financial Crime Director and senior leadership team, the successful candidate will help lead the design and delivery of the bank's Financial Crime Framework, ensuring it remains robust, scalable, and aligned with regulatory expectations. Location: Remote Salary: £100,000 base salary + benefits Work Pattern: Shift Options Start: April 2026 Contract: Permanent Responsibilities Support the Financial Crime Director in the strategic leadership and ongoing development of the bank's Financial Crime function. Provide senior oversight across fraud prevention, AML controls, transaction monitoring, and client due diligence activities. Lead and support the bank's fraud strategy, ensuring effective prevention, detection, and investigation capabilities across payment products and client segments. Oversee fraud monitoring and investigation frameworks, ensuring robust controls are in place to detect and respond to emerging fraud threats. Act as a senior escalation point for complex financial crime and fraud matters, ensuring timely resolution and alignment with regulatory expectations. Work closely with Risk, Compliance, and Legal teams to ensure financial crime controls align with the bank's overall risk management framework. Support engagement with regulators, payment schemes, and industry bodies, including Pay.UK where required. Lead cross-functional initiatives to strengthen financial crime controls across the bank's technology platforms, products, and operational processes. Identify emerging financial crime risks, including fraud typologies affecting UK payment systems, and ensure appropriate mitigation strategies are implemented. Oversee financial crime MI and reporting, ensuring accurate and meaningful insights are provided to senior leadership, Board, and ExCo. Drive continuous improvement across financial crime operations through process optimisation, technology enhancements, and data-driven insights. Support the development of a strong financial crime culture across the organisation through training, guidance, and awareness initiatives. Provide leadership, mentorship, and strategic direction to financial crime teams across fraud, monitoring, and investigations. Essential Skills & Experience Required Extensive experience in financial crime leadership roles within a UK regulated bank, fintech, or payments institution. Strong background in fraud prevention, fraud investigations, and payment fraud risk management, particularly within UK payment environments. Deep understanding of financial crime frameworks including AML, fraud risk management, and transaction monitoring within a Three Lines of Defence model. Experience designing, implementing, or enhancing enterprise-wide financial crime and fraud control frameworks. Demonstrated experience leading fraud initiatives across retail or corporate payment products. Experience working with payment schemes and industry bodies such as Pay.UK. Experience engaging with regulators such as the Financial Conduct Authority. Strong knowledge of fraud typologies, investigation techniques, and emerging financial crime risks affecting digital banking and payment systems. Experience with fraud and financial crime technology solutions, such as LexisNexis Risk Solutions and platforms such as ThreatMetrix. Strong leadership and stakeholder management skills with experience working across senior business, risk, and technology teams. Proven ability to interpret financial crime data, develop management information, and deliver insight-driven reporting to executive leadership. Strategic mindset with the ability to balance regulatory obligations, fraud risk mitigation, and customer experience.
Mar 24, 2026
Full time
Our client are seeking an experienced and strategic Deputy Financial Crime Director to support the leadership and development of the bank's Financial Crime function. This senior role will play a key part in shaping and executing the bank's financial crime strategy, covering fraud prevention, anti-money laundering, transaction monitoring, and client risk management. Working closely with the Financial Crime Director and senior leadership team, the successful candidate will help lead the design and delivery of the bank's Financial Crime Framework, ensuring it remains robust, scalable, and aligned with regulatory expectations. Location: Remote Salary: £100,000 base salary + benefits Work Pattern: Shift Options Start: April 2026 Contract: Permanent Responsibilities Support the Financial Crime Director in the strategic leadership and ongoing development of the bank's Financial Crime function. Provide senior oversight across fraud prevention, AML controls, transaction monitoring, and client due diligence activities. Lead and support the bank's fraud strategy, ensuring effective prevention, detection, and investigation capabilities across payment products and client segments. Oversee fraud monitoring and investigation frameworks, ensuring robust controls are in place to detect and respond to emerging fraud threats. Act as a senior escalation point for complex financial crime and fraud matters, ensuring timely resolution and alignment with regulatory expectations. Work closely with Risk, Compliance, and Legal teams to ensure financial crime controls align with the bank's overall risk management framework. Support engagement with regulators, payment schemes, and industry bodies, including Pay.UK where required. Lead cross-functional initiatives to strengthen financial crime controls across the bank's technology platforms, products, and operational processes. Identify emerging financial crime risks, including fraud typologies affecting UK payment systems, and ensure appropriate mitigation strategies are implemented. Oversee financial crime MI and reporting, ensuring accurate and meaningful insights are provided to senior leadership, Board, and ExCo. Drive continuous improvement across financial crime operations through process optimisation, technology enhancements, and data-driven insights. Support the development of a strong financial crime culture across the organisation through training, guidance, and awareness initiatives. Provide leadership, mentorship, and strategic direction to financial crime teams across fraud, monitoring, and investigations. Essential Skills & Experience Required Extensive experience in financial crime leadership roles within a UK regulated bank, fintech, or payments institution. Strong background in fraud prevention, fraud investigations, and payment fraud risk management, particularly within UK payment environments. Deep understanding of financial crime frameworks including AML, fraud risk management, and transaction monitoring within a Three Lines of Defence model. Experience designing, implementing, or enhancing enterprise-wide financial crime and fraud control frameworks. Demonstrated experience leading fraud initiatives across retail or corporate payment products. Experience working with payment schemes and industry bodies such as Pay.UK. Experience engaging with regulators such as the Financial Conduct Authority. Strong knowledge of fraud typologies, investigation techniques, and emerging financial crime risks affecting digital banking and payment systems. Experience with fraud and financial crime technology solutions, such as LexisNexis Risk Solutions and platforms such as ThreatMetrix. Strong leadership and stakeholder management skills with experience working across senior business, risk, and technology teams. Proven ability to interpret financial crime data, develop management information, and deliver insight-driven reporting to executive leadership. Strategic mindset with the ability to balance regulatory obligations, fraud risk mitigation, and customer experience.
