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director enterprise london united kingdom
CGI
Technical Architect
CGI
Technical Architect Position Description At CGI, we design and run critical systems that keep the UK moving. As a Technical Architect within one of our key UK Government programmes, you'll play a vital role in strengthening the stability, performance and resilience of complex, large-scale platforms. You'll work at the heart of live services, shaping technical outcomes, resolving high-impact issues and proactively improving environments that matter. We empower our people to take ownership, think creatively and collaborate closely with experts across disciplines, giving you the support and autonomy to make meaningful, lasting impact while helping our clients and services perform at their best. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position with some occasional expensed travel to London and Bridgend for team/client meetings Your future duties and responsibilities In this role, you will provide technical leadership across live services, taking ownership of complex incidents, performance challenges and service improvements within a large-scale application and infrastructure environment. You'll collaborate closely with subject matter experts, problem management and technical leadership to investigate root causes, improve system resilience and ensure services continue to operate reliably. You will also proactively identify risks and improvement opportunities, contribute to architectural thinking, and support wider initiatives such as BCDR planning and design assurance. Working in an Agile environment, you'll balance deep technical analysis with clear communication, helping both technical and non-technical stakeholders understand issues and outcomes while being supported by a collaborative, expert-led culture. Key responsibilities • Lead and support the resolution of P1 and P2 incidents, ensuring issues are owned through to conclusion • Analyse logs, metrics and performance data to identify root causes and optimisation opportunities • Collaborate with SMEs and technical management to improve service stability and resilience • Monitor live systems and investigate current or emerging performance issues • Contribute to service improvement initiatives and preventative technical reviews • Support BCDR planning and provide architectural oversight where required • Review and validate technical documentation and designs • Engage in regular technical and operational forums to share insight and drive alignment Required qualifications to be successful in this role You will bring broad technical architecture experience gained within complex, enterprise-scale environments, along with a proactive mindset and strong communication skills. You're comfortable troubleshooting live services, working across infrastructure and applications, and continuously learning new technologies to improve outcomes. Essential qualifications • Strong experience as a Technical or Solutions Architect in large-scale environments • Solid knowledge of Windows Server, Active Directory and Linux platforms • Good understanding of networking concepts including routing, firewalls, protocols and load balancing • Experience with containerised services such as Docker • Proven experience troubleshooting live services and performance issues • Hands-on use of monitoring and observability tools (e.g. Dynatrace, Prometheus, Grafana or similar) • Experience working in Agile environments using tools such as Jira and Confluence • Understanding of monolithic and microservice architectures • Ability to communicate complex technical topics clearly to varied audiences • Eligibility for UK Security Clearance (SC), with an additional level of clearance required after joining Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 25, 2026
Full time
Technical Architect Position Description At CGI, we design and run critical systems that keep the UK moving. As a Technical Architect within one of our key UK Government programmes, you'll play a vital role in strengthening the stability, performance and resilience of complex, large-scale platforms. You'll work at the heart of live services, shaping technical outcomes, resolving high-impact issues and proactively improving environments that matter. We empower our people to take ownership, think creatively and collaborate closely with experts across disciplines, giving you the support and autonomy to make meaningful, lasting impact while helping our clients and services perform at their best. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position with some occasional expensed travel to London and Bridgend for team/client meetings Your future duties and responsibilities In this role, you will provide technical leadership across live services, taking ownership of complex incidents, performance challenges and service improvements within a large-scale application and infrastructure environment. You'll collaborate closely with subject matter experts, problem management and technical leadership to investigate root causes, improve system resilience and ensure services continue to operate reliably. You will also proactively identify risks and improvement opportunities, contribute to architectural thinking, and support wider initiatives such as BCDR planning and design assurance. Working in an Agile environment, you'll balance deep technical analysis with clear communication, helping both technical and non-technical stakeholders understand issues and outcomes while being supported by a collaborative, expert-led culture. Key responsibilities • Lead and support the resolution of P1 and P2 incidents, ensuring issues are owned through to conclusion • Analyse logs, metrics and performance data to identify root causes and optimisation opportunities • Collaborate with SMEs and technical management to improve service stability and resilience • Monitor live systems and investigate current or emerging performance issues • Contribute to service improvement initiatives and preventative technical reviews • Support BCDR planning and provide architectural oversight where required • Review and validate technical documentation and designs • Engage in regular technical and operational forums to share insight and drive alignment Required qualifications to be successful in this role You will bring broad technical architecture experience gained within complex, enterprise-scale environments, along with a proactive mindset and strong communication skills. You're comfortable troubleshooting live services, working across infrastructure and applications, and continuously learning new technologies to improve outcomes. Essential qualifications • Strong experience as a Technical or Solutions Architect in large-scale environments • Solid knowledge of Windows Server, Active Directory and Linux platforms • Good understanding of networking concepts including routing, firewalls, protocols and load balancing • Experience with containerised services such as Docker • Proven experience troubleshooting live services and performance issues • Hands-on use of monitoring and observability tools (e.g. Dynatrace, Prometheus, Grafana or similar) • Experience working in Agile environments using tools such as Jira and Confluence • Understanding of monolithic and microservice architectures • Ability to communicate complex technical topics clearly to varied audiences • Eligibility for UK Security Clearance (SC), with an additional level of clearance required after joining Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Momenta Group Global
Deputy Financial Crime Director (Fraud)
Momenta Group Global
Our client are seeking an experienced and strategic Deputy Financial Crime Director to support the leadership and development of the bank's Financial Crime function. This senior role will play a key part in shaping and executing the bank's financial crime strategy, covering fraud prevention, anti-money laundering, transaction monitoring, and client risk management. Working closely with the Financial Crime Director and senior leadership team, the successful candidate will help lead the design and delivery of the bank's Financial Crime Framework, ensuring it remains robust, scalable, and aligned with regulatory expectations. Location: Remote Salary: £100,000 base salary + benefits Work Pattern: Shift Options Start: April 2026 Contract: Permanent Responsibilities Support the Financial Crime Director in the strategic leadership and ongoing development of the bank's Financial Crime function. Provide senior oversight across fraud prevention, AML controls, transaction monitoring, and client due diligence activities. Lead and support the bank's fraud strategy, ensuring effective prevention, detection, and investigation capabilities across payment products and client segments. Oversee fraud monitoring and investigation frameworks, ensuring robust controls are in place to detect and respond to emerging fraud threats. Act as a senior escalation point for complex financial crime and fraud matters, ensuring timely resolution and alignment with regulatory expectations. Work closely with Risk, Compliance, and Legal teams to ensure financial crime controls align with the bank's overall risk management framework. Support engagement with regulators, payment schemes, and industry bodies, including Pay.UK where required. Lead cross-functional initiatives to strengthen financial crime controls across the bank's technology platforms, products, and operational processes. Identify emerging financial crime risks, including fraud typologies affecting UK payment systems, and ensure appropriate mitigation strategies are implemented. Oversee financial crime MI and reporting, ensuring accurate and meaningful insights are provided to senior leadership, Board, and ExCo. Drive continuous improvement across financial crime operations through process optimisation, technology enhancements, and data-driven insights. Support the development of a strong financial crime culture across the organisation through training, guidance, and awareness initiatives. Provide leadership, mentorship, and strategic direction to financial crime teams across fraud, monitoring, and investigations. Essential Skills & Experience Required Extensive experience in financial crime leadership roles within a UK regulated bank, fintech, or payments institution. Strong background in fraud prevention, fraud investigations, and payment fraud risk management, particularly within UK payment environments. Deep understanding of financial crime frameworks including AML, fraud risk management, and transaction monitoring within a Three Lines of Defence model. Experience designing, implementing, or enhancing enterprise-wide financial crime and fraud control frameworks. Demonstrated experience leading fraud initiatives across retail or corporate payment products. Experience working with payment schemes and industry bodies such as Pay.UK. Experience engaging with regulators such as the Financial Conduct Authority. Strong knowledge of fraud typologies, investigation techniques, and emerging financial crime risks affecting digital banking and payment systems. Experience with fraud and financial crime technology solutions, such as LexisNexis Risk Solutions and platforms such as ThreatMetrix. Strong leadership and stakeholder management skills with experience working across senior business, risk, and technology teams. Proven ability to interpret financial crime data, develop management information, and deliver insight-driven reporting to executive leadership. Strategic mindset with the ability to balance regulatory obligations, fraud risk mitigation, and customer experience.
Mar 24, 2026
Full time
Our client are seeking an experienced and strategic Deputy Financial Crime Director to support the leadership and development of the bank's Financial Crime function. This senior role will play a key part in shaping and executing the bank's financial crime strategy, covering fraud prevention, anti-money laundering, transaction monitoring, and client risk management. Working closely with the Financial Crime Director and senior leadership team, the successful candidate will help lead the design and delivery of the bank's Financial Crime Framework, ensuring it remains robust, scalable, and aligned with regulatory expectations. Location: Remote Salary: £100,000 base salary + benefits Work Pattern: Shift Options Start: April 2026 Contract: Permanent Responsibilities Support the Financial Crime Director in the strategic leadership and ongoing development of the bank's Financial Crime function. Provide senior oversight across fraud prevention, AML controls, transaction monitoring, and client due diligence activities. Lead and support the bank's fraud strategy, ensuring effective prevention, detection, and investigation capabilities across payment products and client segments. Oversee fraud monitoring and investigation frameworks, ensuring robust controls are in place to detect and respond to emerging fraud threats. Act as a senior escalation point for complex financial crime and fraud matters, ensuring timely resolution and alignment with regulatory expectations. Work closely with Risk, Compliance, and Legal teams to ensure financial crime controls align with the bank's overall risk management framework. Support engagement with regulators, payment schemes, and industry bodies, including Pay.UK where required. Lead cross-functional initiatives to strengthen financial crime controls across the bank's technology platforms, products, and operational processes. Identify emerging financial crime risks, including fraud typologies affecting UK payment systems, and ensure appropriate mitigation strategies are implemented. Oversee financial crime MI and reporting, ensuring accurate and meaningful insights are provided to senior leadership, Board, and ExCo. Drive continuous improvement across financial crime operations through process optimisation, technology enhancements, and data-driven insights. Support the development of a strong financial crime culture across the organisation through training, guidance, and awareness initiatives. Provide leadership, mentorship, and strategic direction to financial crime teams across fraud, monitoring, and investigations. Essential Skills & Experience Required Extensive experience in financial crime leadership roles within a UK regulated bank, fintech, or payments institution. Strong background in fraud prevention, fraud investigations, and payment fraud risk management, particularly within UK payment environments. Deep understanding of financial crime frameworks including AML, fraud risk management, and transaction monitoring within a Three Lines of Defence model. Experience designing, implementing, or enhancing enterprise-wide financial crime and fraud control frameworks. Demonstrated experience leading fraud initiatives across retail or corporate payment products. Experience working with payment schemes and industry bodies such as Pay.UK. Experience engaging with regulators such as the Financial Conduct Authority. Strong knowledge of fraud typologies, investigation techniques, and emerging financial crime risks affecting digital banking and payment systems. Experience with fraud and financial crime technology solutions, such as LexisNexis Risk Solutions and platforms such as ThreatMetrix. Strong leadership and stakeholder management skills with experience working across senior business, risk, and technology teams. Proven ability to interpret financial crime data, develop management information, and deliver insight-driven reporting to executive leadership. Strategic mindset with the ability to balance regulatory obligations, fraud risk mitigation, and customer experience.
Page Executive
Client Lifecycle Management CLM/KYC Programme Director
Page Executive
Programme Director on a major CLM transforming and Fenergo implementation. Strong knowledge of CLM and KYC. Ideally implanting Fenergo. About Our Client This opportunity is with a large organisation in the financial services sector, providing comprehensive solutions and services to support its clients. The company is recognised for its expertise in banking and financial services and operates with a strong focus on innovation and excellence. Job Description Client Lifecycle Management CLM/KYC Programme Director Position Description Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Develop and implement strategies for client lifecycle management and KYC processes. Collaborate with cross-functional teams to ensure successful execution of programme deliverables. Monitor project progress and address any risks or issues effectively. Provide guidance and leadership to project teams. Ensure compliance with regulatory requirements and internal policies in the banking sector. Communicate programme updates and outcomes to stakeholders in a clear and concise manner. Drive continuous improvement initiatives to enhance programme efficiency and effectiveness. The Successful Applicant A successful Client Lifecycle Management CLM/KYC Programme Director should have: Proven experience in delivering complex programmes within banking. Strong knowledge of client lifecycle management and KYC processes. Excellent leadership and stakeholder management skills. Comprehensive understanding of regulatory requirements in the financial services sector. Ability to manage multiple priorities and deliver results under pressure. Exceptional communication and problem-solving abilities. Experience working in a fast-paced environment, particularly within London.Strong experience leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout. Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators. Strong background in financial management, vendor oversight, risk management, and benefits realisation. Excellent leadership, influencing, and stakeholder management skills across business and technology teams. Formal project /change qualifications (e.g. PMP, Prince2, APM) are highly desirable. Educated to degree level or equivalent experience. What's on Offer Competitive daily rate paid through an umbrella company. Be part of a large organisation with a strong reputation in the market. If you are ready to take on a rewarding challenge as a Client Lifecycle Management (CLM)/KYC Programme Director in London, we encourage you to apply today
Mar 24, 2026
Full time
Programme Director on a major CLM transforming and Fenergo implementation. Strong knowledge of CLM and KYC. Ideally implanting Fenergo. About Our Client This opportunity is with a large organisation in the financial services sector, providing comprehensive solutions and services to support its clients. The company is recognised for its expertise in banking and financial services and operates with a strong focus on innovation and excellence. Job Description Client Lifecycle Management CLM/KYC Programme Director Position Description Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Develop and implement strategies for client lifecycle management and KYC processes. Collaborate with cross-functional teams to ensure successful execution of programme deliverables. Monitor project progress and address any risks or issues effectively. Provide guidance and leadership to project teams. Ensure compliance with regulatory requirements and internal policies in the banking sector. Communicate programme updates and outcomes to stakeholders in a clear and concise manner. Drive continuous improvement initiatives to enhance programme efficiency and effectiveness. The Successful Applicant A successful Client Lifecycle Management CLM/KYC Programme Director should have: Proven experience in delivering complex programmes within banking. Strong knowledge of client lifecycle management and KYC processes. Excellent leadership and stakeholder management skills. Comprehensive understanding of regulatory requirements in the financial services sector. Ability to manage multiple priorities and deliver results under pressure. Exceptional communication and problem-solving abilities. Experience working in a fast-paced environment, particularly within London.Strong experience leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout. Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators. Strong background in financial management, vendor oversight, risk management, and benefits realisation. Excellent leadership, influencing, and stakeholder management skills across business and technology teams. Formal project /change qualifications (e.g. PMP, Prince2, APM) are highly desirable. Educated to degree level or equivalent experience. What's on Offer Competitive daily rate paid through an umbrella company. Be part of a large organisation with a strong reputation in the market. If you are ready to take on a rewarding challenge as a Client Lifecycle Management (CLM)/KYC Programme Director in London, we encourage you to apply today
Hirexa Solutions UK
HR Director
Hirexa Solutions UK
We are seeking an experienced Director - Human Resources with a strong background in Mergers & Acquisitions, TUPE transfers, organizational transitions, and cross-border HR compliance across the UK and European markets . This role will play a critical leadership position in HR strategy, workforce integration, organizational restructuring, and policy governance , ensuring that all people-related aspects of business expansion, acquisitions, divestitures, and operational transitions are delivered smoothly and in full compliance with local employment regulations. The successful candidate will partner closely with executive leadership, legal teams, finance, and operational stakeholders to lead complex workforce programs across multiple jurisdictions. Key Responsibilities Mergers & Acquisitions (HR Due Diligence) Lead HR due diligence during mergers, acquisitions, and strategic partnerships. Assess workforce risks including contracts, compensation structures, benefits liabilities, and employment disputes . Support integration planning including organization design, workforce harmonization, and talent retention strategies . TUPE & Workforce Transfers Lead TUPE consultations and workforce transfers in compliance with UK regulations. Manage employee consultations, union engagement, and communication strategies during transfers. Ensure proper documentation, legal compliance, and smooth workforce integration. Transitions & Organizational Change Design and implement workforce transition programs including restructuring, outsourcing, and insourcing. Lead change management frameworks during operational transitions. Ensure business continuity while protecting employee engagement. Exit Management & Workforce Restructuring Oversee redundancy programs, exits, and restructuring initiatives . Ensure processes comply with UK and European labour laws , collective consultation requirements, and legal frameworks. Manage risk mitigation around employment disputes and litigation. HR Policy & Governance Develop and maintain HR policies aligned with UK and EU employment regulations . Ensure compliance with: Employment law Data protection (GDPR) Equality and diversity legislation Workforce consultation regulations Compliance & Risk Management Ensure HR operations comply with UK and European labour legislation . Work closely with legal advisors on cross-border workforce governance . Implement audit and compliance frameworks for HR processes. Leadership & Stakeholder Management Partner with executive leadership and board stakeholders to align HR strategy with business goals. Lead HR teams supporting multi-country operations . Support business expansion initiatives including new market entry and workforce setup . Required Experience 10-15 years of HR leadership experience in international organizations. Strong experience managing HR aspects of mergers, acquisitions, and divestitures . Proven expertise in TUPE transfers and workforce consultation processes . Experience managing cross-border HR operations across the UK and Europe . Track record in organizational restructuring, workforce integration, and transition management . Strong understanding of UK employment law and European labour frameworks . Preferred Background Experience in technology, consulting, enterprise funded startups or multinational services organizations . Experience working with private equity, growth companies, or international expansion projects . Exposure to global workforce models including remote and multi-country teams . Education & Qualifications Degree in Human Resources, Business Administration, or Law CIPD Level 7 or equivalent HR qualification preferred Additional certifications in employment law, organizational change, or HR transformation advantageous Key Competencies Strategic HR leadership M&A workforce integration TUPE and employment law expertise Cross-border HR compliance Change management Stakeholder engagement Risk management and governance
Mar 24, 2026
Full time
We are seeking an experienced Director - Human Resources with a strong background in Mergers & Acquisitions, TUPE transfers, organizational transitions, and cross-border HR compliance across the UK and European markets . This role will play a critical leadership position in HR strategy, workforce integration, organizational restructuring, and policy governance , ensuring that all people-related aspects of business expansion, acquisitions, divestitures, and operational transitions are delivered smoothly and in full compliance with local employment regulations. The successful candidate will partner closely with executive leadership, legal teams, finance, and operational stakeholders to lead complex workforce programs across multiple jurisdictions. Key Responsibilities Mergers & Acquisitions (HR Due Diligence) Lead HR due diligence during mergers, acquisitions, and strategic partnerships. Assess workforce risks including contracts, compensation structures, benefits liabilities, and employment disputes . Support integration planning including organization design, workforce harmonization, and talent retention strategies . TUPE & Workforce Transfers Lead TUPE consultations and workforce transfers in compliance with UK regulations. Manage employee consultations, union engagement, and communication strategies during transfers. Ensure proper documentation, legal compliance, and smooth workforce integration. Transitions & Organizational Change Design and implement workforce transition programs including restructuring, outsourcing, and insourcing. Lead change management frameworks during operational transitions. Ensure business continuity while protecting employee engagement. Exit Management & Workforce Restructuring Oversee redundancy programs, exits, and restructuring initiatives . Ensure processes comply with UK and European labour laws , collective consultation requirements, and legal frameworks. Manage risk mitigation around employment disputes and litigation. HR Policy & Governance Develop and maintain HR policies aligned with UK and EU employment regulations . Ensure compliance with: Employment law Data protection (GDPR) Equality and diversity legislation Workforce consultation regulations Compliance & Risk Management Ensure HR operations comply with UK and European labour legislation . Work closely with legal advisors on cross-border workforce governance . Implement audit and compliance frameworks for HR processes. Leadership & Stakeholder Management Partner with executive leadership and board stakeholders to align HR strategy with business goals. Lead HR teams supporting multi-country operations . Support business expansion initiatives including new market entry and workforce setup . Required Experience 10-15 years of HR leadership experience in international organizations. Strong experience managing HR aspects of mergers, acquisitions, and divestitures . Proven expertise in TUPE transfers and workforce consultation processes . Experience managing cross-border HR operations across the UK and Europe . Track record in organizational restructuring, workforce integration, and transition management . Strong understanding of UK employment law and European labour frameworks . Preferred Background Experience in technology, consulting, enterprise funded startups or multinational services organizations . Experience working with private equity, growth companies, or international expansion projects . Exposure to global workforce models including remote and multi-country teams . Education & Qualifications Degree in Human Resources, Business Administration, or Law CIPD Level 7 or equivalent HR qualification preferred Additional certifications in employment law, organizational change, or HR transformation advantageous Key Competencies Strategic HR leadership M&A workforce integration TUPE and employment law expertise Cross-border HR compliance Change management Stakeholder engagement Risk management and governance
The National Academy for Social Prescribing (NASP)
Strategic Lead for Faith & Social Prescribing
The National Academy for Social Prescribing (NASP)
Role Details & Staff Benefits Salary: £51,500 gross per annum Duration: Fixed-term until 31st July 2027 Hours: 0.8 - 1 FTE (4 5 days per week) Location: Hybrid NASP has an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home. There may also be additional occasional travel required for staff days and other events. NASP offer a range of core benefits for staff on payroll, including: • 30 days paid annual leave per annum, plus Bank Holidays • An additional day of paid leave per year on your birthday • Opportunities for Volunteering & CPD days each year • Opportunity to request flexible working arrangements, including compressed hours • Contribution to annual eye test, eyeglass purchase, and flu vaccination Purpose of This Role: This is a strategic role, funded by the Sir Halley Stewart Trust, to shape future policy and practice in how faith communities support social prescribing for the benefit of local communities. This includes exploring the role of faith as a strategic partner in the government's neighbourhood health agenda. Building on the work of the current postholder, and previous work by NASP and organisations like Theos and the Good Faith Partnership, this role will take the lead at a national level by influencing, shaping and convening partners to unlock and unleash the significant resources of faith groups in contributing towards holistic healthcare delivered within the community. The purpose of this role is to lead and co-ordinate NASP s work on social prescribing with partners across the faith sector and enable a better understanding of how to work effectively with faith communities through social prescribing, and the role that faith and belief plays in supporting good health and wellbeing. The role will work to improve accessibility of community support through social prescribing by exploring the barriers and opportunities in faith communities and the health sector. The role will have a particular emphasis on health inequalities and explore opportunities for faith groups reach into deprived communities and ethnic minority communities, recognising that faith communities may be most trusted precisely where health inequalities are most acute. The role sits in the National Leads & Evidence team, led by the Executive Director of Strategy and Partnerships. The postholder will work alongside NASP colleagues who lead on Healthcare integration; Evidence and Insights; International Social Prescribing; and connections with sectors that provide community activities and support such as the natural environment, physical activity, historic environment and arts and culture. Person Specification: Experience & Knowledge: • Excellent knowledge of the health sector and/or the VCFSE (Voluntary, Community, Faith and Social Enterprise) sector • Experience of working in a senior level role at the health and community interface that has included involvement with different faith groups or an understanding of their perspectives. This might be in a delivery or policy role. • An appreciation of the role of the VCFSE sector in the health and wellbeing of the population and ideally an understanding of the changing healthcare landscape in England at national or local level. • Understanding of the challenges and opportunities for faith organisations, health and care agencies, local authorities, VCFSE organisations and community groups. • Excellent partnership building and interpersonal skills with experience of building trusting long-term relationships with partners and experience of inspiring, convening and supporting organisations to work in partnership. • Excellent communication skills, written and verbal, both internally with peers and senior management, and externally with partners and stakeholders. • Experience of planning and leading successful and innovative projects. Able to produce project plans and budgets and co-produce delivery plans with colleagues and partners, identifying risks and managing them together. • Able to work independently in the role, while harnessing, contributing to, and shaping the work of the wider team, and the organisation. • Experience in writing funding applications and developing new donor relationships to secure new funds would be an advantage. Willingness to do so will be essential. Skills & Attributes: • Affinity with NASP s Values as defined in the NASP Strategic Plan • A self-starter with a collaborative mindset. • Strategic thinker with the ability to be proactive and spot new opportunities. • Ability to work under pressure, prioritise work and be flexible in delivery. Responsibilities: Role Overview: • Act as the faith lead within NASP, being the point of contact and key advocate for faith communities involvement in social prescribing, across all major traditions. • Represent and develop faith groups engagement in NASP s existing activities, programmes and events including workstreams in NASP to build the capacity of Social Prescribing Link workers (SPLWs); support the community assets that SPLW s harness in their work; and connecting across different Government Departments to explore how social prescribing connects with strategies related to employment, youth, education and community cohesion. • Have a specific focus of how faith communities can work with social prescribers to support those experiencing health inequalities. • Support and inform the development of NASP s wider workstreams and the implementation of its strategy. • Lead and co-ordinate NASP s national work on social prescribing with partners across the faith sector, including the Good Faith Partnership. • Build understanding and awareness within NASP and across other sectors of what is required to support the effective provision of services, activities and information in the faith sector to promote health and wellbeing through social prescribing. • Liaise with, and support, new and existing initiatives to build an evidence base for faith-based social prescribing. • Convene and lead a national Faith and Social Prescribing Advisory Group, drawing together faith leaders, health system partners and VCFSE organisations to advise on priorities and act as ambassadors for social prescribing within faith communities. • Ensure engagement of faith communities themselves in developing social prescribing strategy and policy, working with relevant partners. • Provide high quality advice and insight on faith activity and services in support of NASP s strategy development, communications and external briefings and meetings. • Enable NASP s healthcare integration team to support the strategic development of social prescribing into faith assets at Integrated Care System level and make the case for place-based investment. • Map current tools, resources, guides and evidence and work with the Communications team to publish and promote these and to develop new resources. • Build consensus on the key policies required for the scale and spread of social prescribing for faith communities across stakeholders; a joint vision of good faith based SP . • Identify and shape partnership opportunities to secure additional funding and resources to help build capacity to enable future social prescribing activity to better support people s health and wellbeing outcomes. • Enable awareness raising, shared learning, training and best practice within the faith and health sector. This includes working with NASP's workforce development team and the Link Worker Advisory Group to integrate faith and social prescribing into information and training for Social Prescribing Link Workers. • Support other areas of NASP s work and strategy development. In particular, identify and harness commonalities with other sectors supporting social prescribing e.g. nature, arts and culture and heritage. • Brief and advise the Board and Executive Leadership Team as needed. • Budget Management - including day-to-day management, raising and processing payments and reporting. Reporting To: Executive Director of Strategy & Partnerships
Mar 24, 2026
Full time
Role Details & Staff Benefits Salary: £51,500 gross per annum Duration: Fixed-term until 31st July 2027 Hours: 0.8 - 1 FTE (4 5 days per week) Location: Hybrid NASP has an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home. There may also be additional occasional travel required for staff days and other events. NASP offer a range of core benefits for staff on payroll, including: • 30 days paid annual leave per annum, plus Bank Holidays • An additional day of paid leave per year on your birthday • Opportunities for Volunteering & CPD days each year • Opportunity to request flexible working arrangements, including compressed hours • Contribution to annual eye test, eyeglass purchase, and flu vaccination Purpose of This Role: This is a strategic role, funded by the Sir Halley Stewart Trust, to shape future policy and practice in how faith communities support social prescribing for the benefit of local communities. This includes exploring the role of faith as a strategic partner in the government's neighbourhood health agenda. Building on the work of the current postholder, and previous work by NASP and organisations like Theos and the Good Faith Partnership, this role will take the lead at a national level by influencing, shaping and convening partners to unlock and unleash the significant resources of faith groups in contributing towards holistic healthcare delivered within the community. The purpose of this role is to lead and co-ordinate NASP s work on social prescribing with partners across the faith sector and enable a better understanding of how to work effectively with faith communities through social prescribing, and the role that faith and belief plays in supporting good health and wellbeing. The role will work to improve accessibility of community support through social prescribing by exploring the barriers and opportunities in faith communities and the health sector. The role will have a particular emphasis on health inequalities and explore opportunities for faith groups reach into deprived communities and ethnic minority communities, recognising that faith communities may be most trusted precisely where health inequalities are most acute. The role sits in the National Leads & Evidence team, led by the Executive Director of Strategy and Partnerships. The postholder will work alongside NASP colleagues who lead on Healthcare integration; Evidence and Insights; International Social Prescribing; and connections with sectors that provide community activities and support such as the natural environment, physical activity, historic environment and arts and culture. Person Specification: Experience & Knowledge: • Excellent knowledge of the health sector and/or the VCFSE (Voluntary, Community, Faith and Social Enterprise) sector • Experience of working in a senior level role at the health and community interface that has included involvement with different faith groups or an understanding of their perspectives. This might be in a delivery or policy role. • An appreciation of the role of the VCFSE sector in the health and wellbeing of the population and ideally an understanding of the changing healthcare landscape in England at national or local level. • Understanding of the challenges and opportunities for faith organisations, health and care agencies, local authorities, VCFSE organisations and community groups. • Excellent partnership building and interpersonal skills with experience of building trusting long-term relationships with partners and experience of inspiring, convening and supporting organisations to work in partnership. • Excellent communication skills, written and verbal, both internally with peers and senior management, and externally with partners and stakeholders. • Experience of planning and leading successful and innovative projects. Able to produce project plans and budgets and co-produce delivery plans with colleagues and partners, identifying risks and managing them together. • Able to work independently in the role, while harnessing, contributing to, and shaping the work of the wider team, and the organisation. • Experience in writing funding applications and developing new donor relationships to secure new funds would be an advantage. Willingness to do so will be essential. Skills & Attributes: • Affinity with NASP s Values as defined in the NASP Strategic Plan • A self-starter with a collaborative mindset. • Strategic thinker with the ability to be proactive and spot new opportunities. • Ability to work under pressure, prioritise work and be flexible in delivery. Responsibilities: Role Overview: • Act as the faith lead within NASP, being the point of contact and key advocate for faith communities involvement in social prescribing, across all major traditions. • Represent and develop faith groups engagement in NASP s existing activities, programmes and events including workstreams in NASP to build the capacity of Social Prescribing Link workers (SPLWs); support the community assets that SPLW s harness in their work; and connecting across different Government Departments to explore how social prescribing connects with strategies related to employment, youth, education and community cohesion. • Have a specific focus of how faith communities can work with social prescribers to support those experiencing health inequalities. • Support and inform the development of NASP s wider workstreams and the implementation of its strategy. • Lead and co-ordinate NASP s national work on social prescribing with partners across the faith sector, including the Good Faith Partnership. • Build understanding and awareness within NASP and across other sectors of what is required to support the effective provision of services, activities and information in the faith sector to promote health and wellbeing through social prescribing. • Liaise with, and support, new and existing initiatives to build an evidence base for faith-based social prescribing. • Convene and lead a national Faith and Social Prescribing Advisory Group, drawing together faith leaders, health system partners and VCFSE organisations to advise on priorities and act as ambassadors for social prescribing within faith communities. • Ensure engagement of faith communities themselves in developing social prescribing strategy and policy, working with relevant partners. • Provide high quality advice and insight on faith activity and services in support of NASP s strategy development, communications and external briefings and meetings. • Enable NASP s healthcare integration team to support the strategic development of social prescribing into faith assets at Integrated Care System level and make the case for place-based investment. • Map current tools, resources, guides and evidence and work with the Communications team to publish and promote these and to develop new resources. • Build consensus on the key policies required for the scale and spread of social prescribing for faith communities across stakeholders; a joint vision of good faith based SP . • Identify and shape partnership opportunities to secure additional funding and resources to help build capacity to enable future social prescribing activity to better support people s health and wellbeing outcomes. • Enable awareness raising, shared learning, training and best practice within the faith and health sector. This includes working with NASP's workforce development team and the Link Worker Advisory Group to integrate faith and social prescribing into information and training for Social Prescribing Link Workers. • Support other areas of NASP s work and strategy development. In particular, identify and harness commonalities with other sectors supporting social prescribing e.g. nature, arts and culture and heritage. • Brief and advise the Board and Executive Leadership Team as needed. • Budget Management - including day-to-day management, raising and processing payments and reporting. Reporting To: Executive Director of Strategy & Partnerships
Starling Bank
Director of Financial Risk
Starling Bank
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Director of Financial Risk you will be part of Starling's risk leadership team. You'll also provide leadership, review, challenge and guidance across the Bank's full range of Financial Risks, including capital, market, funding, liquidity and treasury risks. You will support the Chief Risk Officer in ensuring the Bank has effective management of its material risks through the embedding of the Bank's Enterprise Risk Management approach. Key Responsibilities: Develop and implement a Financial risk management approach i.e. the framework and policies, by which all financial risk types, including capital, market, liquidity, funding and wholesale credit risks are adequately managed and controlled. Ensure robust risk management is integrated into Starling's management of its capital, market, funding, liquidity and treasury positions. Develop and maintain, in collaboration with the CRO, an appropriate Risk Appetite for financial risks, including forward-looking measures, which can be presented to and approved by the Board, ensuring the needs of Starling are addressed. Identify, assess and monitor financial risks, including wholesale credit ensuring Starling's financial risks are aligned with its Risk Appetite. Provide review, challenge and guidance as part of the ICAAP and ILAAP processes and ensure the embedding of these approaches into the Bank's risk-based decision-making. Provide review, challenge and guidance for the Bank's stress testing and recoverability framework. Provide oversight of the Bank's liquidity and market risk exposures, including, but not limited to, its IRRBB exposures and the measures taken to manage this. Lead, mentor and develop a team of qualified and highly motivated risk professionals. Assist the business to identify and proactively manage their risks, which may impact the business objectives of Starling, including collaborative engagement with, and challenge of, the Chief Financial Officer and the Treasurer. Ensure that Starling is fully compliant with all applicable regulations. Ensure Starling has an adequate policy library with supplementary procedures to support regulatory compliance and which outlines appropriate internal controls. Actively participate in the Bank's governance, including ALCO and the Executive and Board Risk Committees, providing a clear opinion on the Bank's financial risk profile. Ensure there is adequate and reliable risk reporting in place, covering all financial risk types in order that the Executive Committee and Board have an accurate understanding of the risk profile of the business. Oversee and challenge the business in the implementation of their processes and controls and management of their risks, undertaking periodic assurance reviews Requirements It is essential that you have significant experience managing Financial and Treasury Risk in an established financial services coupled with an excellent understanding of the prudential and conduct regulatory landscape and broader regulation impacting Starling You should be a commercial, pragmatic and solutions-oriented individual, that will be adept at interpreting, understanding and explaining regulation, allowing you to assist Starling in meeting their business and regulatory requirements. You are a strategic thinker with a proactive risk management approach, able to support the Finance and Treasury in developing an appropriate balance-sheet management strategy You have experience in attracting, managing and developing talented individuals It is essential that you have excellent communication and stakeholder management skills and are able to advise, challenge and influence at the highest levels both internally and externally You will be a highly credible individual, able to represent Starling externally, interact with the Regulator and have a strong network across the industry, within both the public and private sector You will be able to operate effectively in a dynamic, technology driven, fast-paced and customer centric environment An accountancy background would be advantageous but is not essential Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 24, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Director of Financial Risk you will be part of Starling's risk leadership team. You'll also provide leadership, review, challenge and guidance across the Bank's full range of Financial Risks, including capital, market, funding, liquidity and treasury risks. You will support the Chief Risk Officer in ensuring the Bank has effective management of its material risks through the embedding of the Bank's Enterprise Risk Management approach. Key Responsibilities: Develop and implement a Financial risk management approach i.e. the framework and policies, by which all financial risk types, including capital, market, liquidity, funding and wholesale credit risks are adequately managed and controlled. Ensure robust risk management is integrated into Starling's management of its capital, market, funding, liquidity and treasury positions. Develop and maintain, in collaboration with the CRO, an appropriate Risk Appetite for financial risks, including forward-looking measures, which can be presented to and approved by the Board, ensuring the needs of Starling are addressed. Identify, assess and monitor financial risks, including wholesale credit ensuring Starling's financial risks are aligned with its Risk Appetite. Provide review, challenge and guidance as part of the ICAAP and ILAAP processes and ensure the embedding of these approaches into the Bank's risk-based decision-making. Provide review, challenge and guidance for the Bank's stress testing and recoverability framework. Provide oversight of the Bank's liquidity and market risk exposures, including, but not limited to, its IRRBB exposures and the measures taken to manage this. Lead, mentor and develop a team of qualified and highly motivated risk professionals. Assist the business to identify and proactively manage their risks, which may impact the business objectives of Starling, including collaborative engagement with, and challenge of, the Chief Financial Officer and the Treasurer. Ensure that Starling is fully compliant with all applicable regulations. Ensure Starling has an adequate policy library with supplementary procedures to support regulatory compliance and which outlines appropriate internal controls. Actively participate in the Bank's governance, including ALCO and the Executive and Board Risk Committees, providing a clear opinion on the Bank's financial risk profile. Ensure there is adequate and reliable risk reporting in place, covering all financial risk types in order that the Executive Committee and Board have an accurate understanding of the risk profile of the business. Oversee and challenge the business in the implementation of their processes and controls and management of their risks, undertaking periodic assurance reviews Requirements It is essential that you have significant experience managing Financial and Treasury Risk in an established financial services coupled with an excellent understanding of the prudential and conduct regulatory landscape and broader regulation impacting Starling You should be a commercial, pragmatic and solutions-oriented individual, that will be adept at interpreting, understanding and explaining regulation, allowing you to assist Starling in meeting their business and regulatory requirements. You are a strategic thinker with a proactive risk management approach, able to support the Finance and Treasury in developing an appropriate balance-sheet management strategy You have experience in attracting, managing and developing talented individuals It is essential that you have excellent communication and stakeholder management skills and are able to advise, challenge and influence at the highest levels both internally and externally You will be a highly credible individual, able to represent Starling externally, interact with the Regulator and have a strong network across the industry, within both the public and private sector You will be able to operate effectively in a dynamic, technology driven, fast-paced and customer centric environment An accountancy background would be advantageous but is not essential Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Digital IT Service Delivery Director / IT Services and Operations Director
Etech Partners
We are supporting a leading organisation for a search for a IT Service Delivery Director to provide strategic leadership across enterprise IT service operations. You will provide leadership and oversight for the end-to-end delivery of digital IT services, ensuring they are aligned with companies goals. Key responsibilities include: Define and execute the Digital IT Service Delivery strategy aligned with organisational objectives Led Risk, Audit, and Control activities for the IT function. Developing and mentoring high-performing leadership teams, building a strong succession pipeline. Provided strategic leadership on IT operations and service management Managing both onshore and offshore service providers. Setting and delivering operational plans, KPIs and OKRs Managing the P&L (circa £18M), Building trusted relationships with Board and Senior stakeholders. Commercial negotiations with suppliers and partners to ensure cost efficiency and value for money. Previous experience working within a consultancy or as a Systems Integrator (SI) would be highly beneficial. If you're looking to join a forward-thinking organisation and make a meaningful impact, please send your CV for consideration. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
Mar 24, 2026
Full time
We are supporting a leading organisation for a search for a IT Service Delivery Director to provide strategic leadership across enterprise IT service operations. You will provide leadership and oversight for the end-to-end delivery of digital IT services, ensuring they are aligned with companies goals. Key responsibilities include: Define and execute the Digital IT Service Delivery strategy aligned with organisational objectives Led Risk, Audit, and Control activities for the IT function. Developing and mentoring high-performing leadership teams, building a strong succession pipeline. Provided strategic leadership on IT operations and service management Managing both onshore and offshore service providers. Setting and delivering operational plans, KPIs and OKRs Managing the P&L (circa £18M), Building trusted relationships with Board and Senior stakeholders. Commercial negotiations with suppliers and partners to ensure cost efficiency and value for money. Previous experience working within a consultancy or as a Systems Integrator (SI) would be highly beneficial. If you're looking to join a forward-thinking organisation and make a meaningful impact, please send your CV for consideration. Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Notice describes our policies and practices regarding collection and use of your personal data. By applying for this job you accept the Privacy Policy.
Executive Director, Strategic Business Development
Syneos Health, Inc.
Executive Director, Strategic Business Development Updated: February 24, 2026 Location: London, LND, United Kingdom Job ID: Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life . Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset Analyze industry activity and develops an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required. Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline. Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures. Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing /deal structure, etc. Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams. Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication. Maintain up-to-date and accurate records within the database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications. Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients. Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business. Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed. Actively participate at professional meetings and conventions as appropriate. Qualifications BA/BS degree in a science related field, or equivalent related education and experience 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators. Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities. Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners. Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution. Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets. Excellent communication, effective presentation, and organizational skills Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities Strong motivational and influence skills Excellent skills using MS Office Suite and Google Applications Up to 30% travel for company meetings, client meetings and industry conferences, as needed Experience working in CRM (i.e., salesforce) Ability to communicate in English (both verbal and written) Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Mar 24, 2026
Full time
Executive Director, Strategic Business Development Updated: February 24, 2026 Location: London, LND, United Kingdom Job ID: Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life . Discover what our 29,000 employees, across 110 countries already know. WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities Lead the client engagement strategy, identifying and engaging key stakeholders at the right point in client discussions to ensure the successful closure of an integrated product offering Work with solution architects to develop bespoke integrated product offerings that are specific to the asset journey and client requirements Use Business Insights to understand market landscape for given asset and ensure Syneos Health strategy integrates different practice areas that add value to client asset Analyze industry activity and develops an annual business plan for market segments and assigned accounts. Participate with management in the development and implementation of the sales plan which includes forecasting and strategic objectives. Review and update business plan on a quarterly basis against objectives. These plans will outline a proactive strategy for further business development of strategic accounts and will be reviewed on a monthly basis to determine where adjustments may be required. Proactively focus on developing a strong, reliable pipeline of work and utilizing internal resources and tools to maximize this pipeline. Develop account strategies for all appropriate clients. Anticipate and identify client challenges, real and perceived, and partner with the appropriate operations team leader to provide solutions in accordance with Company policies and procedures. Accountable for providing strategic direction and customer insights into proposal development process and leveraging the right internal stakeholders across the enterprise to influence the right strategy and approach for bids, pricing /deal structure, etc. Expand customer accounts by leveraging strong, long-term relationships with key decision-makers, accurately identifying client needs, and accelerating business opportunities. Utilize strategic thinking to drive significant growth and act as an intermediary between the customer and technical and operational teams. Ensure high visibility within the customer organization and monitor customer satisfaction by maintaining regular communication. Maintain up-to-date and accurate records within the database, for assigned accounts. This includes items such as account profiles, individual contact details, opportunities, and communications. Maintain current professional level of knowledge in the industry trends and various operations models (i.e. Full Service, FSP and Hybrid et al) to serve as a basis for providing "value added" expanded Company services to all appropriate clients. Maintain professional level of knowledge across product development process and Syneos Health offerings by leveraging internal sales training and marketing resources. The expectation is for this individual to understand what differentiates Syneos Health, know how it creates value for our customers and uses that information to ensure consistent touchpoints with key influencers to create stickiness and drive new business. Participate in updates to provide management and the Strategic Business Development team insight on new activities, such as client meetings, outreach opportunities, new leads and highlights areas where more support is needed. Actively participate at professional meetings and conventions as appropriate. Qualifications BA/BS degree in a science related field, or equivalent related education and experience 10-12 years of related experience including five (5)+ years of business development experience within the industry with a minimum of three (3) years of experience in the Clinical Trials industry with in-depth experience and knowledge of Pharma Industry is a MUST Possesses a robust scientific foundation and extensive clinical development experience, with expert knowledge in sponsor-CRO partnerships, governance, and the establishment of key milestones and performance indicators. Demonstrated strategic thinking and ability to drive significant growth, with a proven track record of successfully expanding customer accounts by leveraging strong relationships, accurately identifying client needs, and accelerating business opportunities. Skilled in cultivating and maintaining long-lasting business relationships, leveraging strong interpersonal skills and strategic communication to foster trust and collaboration with clients and partners. Demonstrated ability to solve complex challenges, create innovative solutions, and drive business growth through strategic initiatives and effective execution. Skilled in all aspects of Business Operations including but not limited to Proposals, Contracts, Finance, Governance and Budgets. Excellent communication, effective presentation, and organizational skills Collaborative with a commitment to collaboration within and across departments. Provide clear direction and accountabilities with strong attention to detail and ability to work on multiple priorities Strong motivational and influence skills Excellent skills using MS Office Suite and Google Applications Up to 30% travel for company meetings, client meetings and industry conferences, as needed Experience working in CRM (i.e., salesforce) Ability to communicate in English (both verbal and written) Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Embedded Risk Executive Director
Depository Trust & Clearing Corporation
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Being a member of the Clearing & Securities Services Team, the Embedded Risk Manager strengthens the role of the first line of defense by challenging product management and general management of risks, including its effort to identify, assess, respond to, and report and monitor risks. In this role, the Risk Manager challenges management's assessment of internal control effectiveness by ensuring management's adherence to control testing framework, issue management framework (including self-identified issues), and identified issues resulting from audits or regulatory exams, and partners with management on risk response strategies (mitigate, control, accept, remediate, etc.) to ensure the strategies sufficiently address identified risks, whether internal or external. This role serves as an Embedded Risk Manager supporting Digital Assets initiatives, ensuring emerging technology and market risks are appropriately identified, mitigated, and communicated across the organization. Your Primary Responsibilities Responsible for the production and maintenance of the CSS Risk Assessments, in addition to the supplemental monthly and quarterly risk reports for each of the respective Legal Entities. Monitoring and managing of key risks in the existing business lines and new products to ensure that the highest quality and most relevant risk data is captured, aggregated, analyzed, and reported as part of the overall risk assessment process. Execution of the risk management framework, including the identification, assessment, monitoring, and reporting of risks associated with applicable business area in alignment with the enterprise strategic priorities and performance management framework, and the Corporate Risk Framework Policy. Effectively communicates risk mitigation plans, trade offs, and residual risk positions to executive leadership and governance forums, with a particular focus on emerging and complex risks. Aligns risk and control processes into day to day responsibilities to mitigate, monitor, and elevate risks appropriately, including the timely resolution of incidents. Works with the New Initiatives Office (NIO) and Product managers in the development of the new offerings to gain reasonable assurance that the necessary controls are in order and that all pertinent scenarios that may impact the initiative have been thoroughly reviewed. Issue and Action Plan life cycle management (i.e. Engagement on the creation of MSIs, ensure actions plans optimally remediate issue, monitor timely remediation progress, and review of issue and action remediation, and oversight of the closure process for sustainability). Monitor the monthly Issues and Action Report (i.e. MSI Metric requirement) and assess issues resulting from Audits to determine if they should have been self identified. Complete the Annual Sustainability reviews for both internal (direct/indirect) and external sourced action plans. Supervise the timeliness of Issues and Actions and establish critical issue protocol for items at risk for being past due. Perform review, challenge, and ensure consistent workflow quality control of issues both self-identified, as well as those resulting from risk assessments (include lessons learned and scenario analysis), and risk incidents. Perform quality review of Process, Risk, and Control data to ensure GRC foundational elements are periodically refreshed to reflect current procedures for oversight and consistency. Oversee the execution of Business Management and service providers testing of internal controls, provide review and challenge of test scope, test methods, test procedures, and evaluation of results. Deliver periodic risk management and control training to Business Management and support teams. Liaise with Governance, Risk, and Compliance Program to adopt key risk management objectives as they are pursued and enacted. Lead the Regulatory Reporting process and requirements with key partners for timely and accurate submissions. Act as metrics and reporting for management risk reporting (including Board and Risk committee materials). Mitigates risk by following established procedures, spotting key errors and demonstrating strong ethical behavior. NOTE: The Primary Responsibilities of this role are not limited to the details above. Qualifications: Minimum of 15 years of related experience. Bachelor's degree preferred or equivalent experience. Talents Needed for Success: Working knowledge of digital assets/Web3 primitives (networks, wallets, custody, oracles) and enterprise integration patterns; familiarity with Ethereum/Besu, Stellar, Canton, and vendor ecosystems such as Fireblocks or Blockdaemon is a plus. Experience in tokenization of securities, digital asset custody, or cryptocurrency, Web3/Blockchain infrastructure (e.g., hosting and operating nodes, wallets, smart contracts design), and emerging financial technologies. Keen partner engagement with the ability to navigate and influence complex matrix organizations. Build and maintain relationships with key collaborators locally, regionally, and globally as appropriate. Be a change ambassador and drive forward improvements. Proactive and laser focused on cultivating a risk mentality. Execution and delivery focused in a fast paced environment. Collaborate with the team and all 3 lines of defense. Not afraid to effectively challenge the status quo. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Mar 24, 2026
Full time
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Being a member of the Clearing & Securities Services Team, the Embedded Risk Manager strengthens the role of the first line of defense by challenging product management and general management of risks, including its effort to identify, assess, respond to, and report and monitor risks. In this role, the Risk Manager challenges management's assessment of internal control effectiveness by ensuring management's adherence to control testing framework, issue management framework (including self-identified issues), and identified issues resulting from audits or regulatory exams, and partners with management on risk response strategies (mitigate, control, accept, remediate, etc.) to ensure the strategies sufficiently address identified risks, whether internal or external. This role serves as an Embedded Risk Manager supporting Digital Assets initiatives, ensuring emerging technology and market risks are appropriately identified, mitigated, and communicated across the organization. Your Primary Responsibilities Responsible for the production and maintenance of the CSS Risk Assessments, in addition to the supplemental monthly and quarterly risk reports for each of the respective Legal Entities. Monitoring and managing of key risks in the existing business lines and new products to ensure that the highest quality and most relevant risk data is captured, aggregated, analyzed, and reported as part of the overall risk assessment process. Execution of the risk management framework, including the identification, assessment, monitoring, and reporting of risks associated with applicable business area in alignment with the enterprise strategic priorities and performance management framework, and the Corporate Risk Framework Policy. Effectively communicates risk mitigation plans, trade offs, and residual risk positions to executive leadership and governance forums, with a particular focus on emerging and complex risks. Aligns risk and control processes into day to day responsibilities to mitigate, monitor, and elevate risks appropriately, including the timely resolution of incidents. Works with the New Initiatives Office (NIO) and Product managers in the development of the new offerings to gain reasonable assurance that the necessary controls are in order and that all pertinent scenarios that may impact the initiative have been thoroughly reviewed. Issue and Action Plan life cycle management (i.e. Engagement on the creation of MSIs, ensure actions plans optimally remediate issue, monitor timely remediation progress, and review of issue and action remediation, and oversight of the closure process for sustainability). Monitor the monthly Issues and Action Report (i.e. MSI Metric requirement) and assess issues resulting from Audits to determine if they should have been self identified. Complete the Annual Sustainability reviews for both internal (direct/indirect) and external sourced action plans. Supervise the timeliness of Issues and Actions and establish critical issue protocol for items at risk for being past due. Perform review, challenge, and ensure consistent workflow quality control of issues both self-identified, as well as those resulting from risk assessments (include lessons learned and scenario analysis), and risk incidents. Perform quality review of Process, Risk, and Control data to ensure GRC foundational elements are periodically refreshed to reflect current procedures for oversight and consistency. Oversee the execution of Business Management and service providers testing of internal controls, provide review and challenge of test scope, test methods, test procedures, and evaluation of results. Deliver periodic risk management and control training to Business Management and support teams. Liaise with Governance, Risk, and Compliance Program to adopt key risk management objectives as they are pursued and enacted. Lead the Regulatory Reporting process and requirements with key partners for timely and accurate submissions. Act as metrics and reporting for management risk reporting (including Board and Risk committee materials). Mitigates risk by following established procedures, spotting key errors and demonstrating strong ethical behavior. NOTE: The Primary Responsibilities of this role are not limited to the details above. Qualifications: Minimum of 15 years of related experience. Bachelor's degree preferred or equivalent experience. Talents Needed for Success: Working knowledge of digital assets/Web3 primitives (networks, wallets, custody, oracles) and enterprise integration patterns; familiarity with Ethereum/Besu, Stellar, Canton, and vendor ecosystems such as Fireblocks or Blockdaemon is a plus. Experience in tokenization of securities, digital asset custody, or cryptocurrency, Web3/Blockchain infrastructure (e.g., hosting and operating nodes, wallets, smart contracts design), and emerging financial technologies. Keen partner engagement with the ability to navigate and influence complex matrix organizations. Build and maintain relationships with key collaborators locally, regionally, and globally as appropriate. Be a change ambassador and drive forward improvements. Proactive and laser focused on cultivating a risk mentality. Execution and delivery focused in a fast paced environment. Collaborate with the team and all 3 lines of defense. Not afraid to effectively challenge the status quo. The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Commercial Broking Manager
Benefact Group plc
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Selsdon/Chesterfield Job Ref: 28/01_NBT About the role Access Insurance, who are proudly part of Benefact Group, are looking for a Commercial Broking Manager to join our Selsdon office. This is a hands on role responsible for leading the New Business team, delivering high quality, high volume output, and ensuring a smooth client journey from enquiry to placement. The position oversees day to day team operations, works closely with the Group Sales and Marketing Director, and acts as a key link between New Business, Marketing, Client Management, Underwriting, and Compliance. A core focus is driving efficiency, improving processes, and raising performance standards across the team. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Deliver strong new business performance through improved conversion, placement quality and income growth. Drive the quality and volume of team output, ensuring efficient workflows and consistent delivery. Provide hands on operational leadership and insight to support the Group Sales and Marketing Director. Enhance the end to end new business process through efficiency gains, smarter ways of working and process innovation. Maintain high standards of professionalism, quality and governance. Work collaboratively across the business to improve processes and support a strong one team culture. What you'll need to have Strong technical knowledge of commercial and charity insurance lines (liability, property, financial lines, motor). CII Diploma in Insurance (or equivalent), with experience supporting others through qualifications. Good understanding of IDD and regulatory requirements in a sales led environment. Proven experience leading teams, including coaching and performance management. Strong communication and influencing skills with internal teams and insurer partners. Experience in new business or sales, with a focus on conversion, income and client outcomes. Excellent organisational and decision making skills. Knowledge of the charity sector or charity insurance market (desirable). A strong role model for professionalism, integrity and collaboration. What we offer A competitive salary - let's discuss it Structured incentive scheme 23 days annual leave plus bank holidays A pension scheme A financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII) Regular training, personal development and structured CPD sessions Various "happiness" perk schemes An internal mentoring and support structure A busy and challenging environment Regular social events and the opportunity to participate in fundraising and volunteering. 6 Charity days per annum A genuine desire to see our staff succeed, grow and progress within the company Hear from the hiring manager We're a welcoming, hard working team with big ambitions-step in at a pivotal moment to help us convert more of our high quality enquiries into real success. About us Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches and community groups. Our mission is to help all types of charities and not for profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Our culture embodies generosity in serving and giving to charitable causes. One of our key motivations for growth is to positively impact the sector through philanthropy. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135 year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Mar 24, 2026
Full time
Working hours: 35 hours per week, Monday to Friday Duration: Permanent Location: Selsdon/Chesterfield Job Ref: 28/01_NBT About the role Access Insurance, who are proudly part of Benefact Group, are looking for a Commercial Broking Manager to join our Selsdon office. This is a hands on role responsible for leading the New Business team, delivering high quality, high volume output, and ensuring a smooth client journey from enquiry to placement. The position oversees day to day team operations, works closely with the Group Sales and Marketing Director, and acts as a key link between New Business, Marketing, Client Management, Underwriting, and Compliance. A core focus is driving efficiency, improving processes, and raising performance standards across the team. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Deliver strong new business performance through improved conversion, placement quality and income growth. Drive the quality and volume of team output, ensuring efficient workflows and consistent delivery. Provide hands on operational leadership and insight to support the Group Sales and Marketing Director. Enhance the end to end new business process through efficiency gains, smarter ways of working and process innovation. Maintain high standards of professionalism, quality and governance. Work collaboratively across the business to improve processes and support a strong one team culture. What you'll need to have Strong technical knowledge of commercial and charity insurance lines (liability, property, financial lines, motor). CII Diploma in Insurance (or equivalent), with experience supporting others through qualifications. Good understanding of IDD and regulatory requirements in a sales led environment. Proven experience leading teams, including coaching and performance management. Strong communication and influencing skills with internal teams and insurer partners. Experience in new business or sales, with a focus on conversion, income and client outcomes. Excellent organisational and decision making skills. Knowledge of the charity sector or charity insurance market (desirable). A strong role model for professionalism, integrity and collaboration. What we offer A competitive salary - let's discuss it Structured incentive scheme 23 days annual leave plus bank holidays A pension scheme A financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII) Regular training, personal development and structured CPD sessions Various "happiness" perk schemes An internal mentoring and support structure A busy and challenging environment Regular social events and the opportunity to participate in fundraising and volunteering. 6 Charity days per annum A genuine desire to see our staff succeed, grow and progress within the company Hear from the hiring manager We're a welcoming, hard working team with big ambitions-step in at a pivotal moment to help us convert more of our high quality enquiries into real success. About us Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches and community groups. Our mission is to help all types of charities and not for profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Our culture embodies generosity in serving and giving to charitable causes. One of our key motivations for growth is to positively impact the sector through philanthropy. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135 year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Director of Product, Audiences & Agentic Workflows
Permutive
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy-safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the role As AI reshapes the economics of the open internet, the industry is shifting from monetising traffic volume to monetising audience engagement. Fragmentation has long limited direct buying at scale, but agents now make it possible to scale publisher first, privacy safe buying and deliver outcomes at the pace and precision of the walled gardens. Permutive equips publishers with predictive data collaboration, identity enrichment and agentic workflows so teams can move from brief to audience to activation in minutes - turning first party signals into measurable performance and growth. In that context, we're looking for a driven, action oriented and business savvy Product Director to own our Audiences & Agentic Workflows. This role will initially be focused on publishers/broadcasters as a primary customer segment. What you'll be doing Iterating upon our existing AI products and agents to continue to increase adoption and usage Redefining and adapting our agentic product vision in the context of rapid industry and agentic framework evolution Executing against this vision in partnership with the engineering team and our designer (which will involve writing stories/PRDs, running design sprints and retros etc.) Managing the product throughout each phase of the product lifecycle, including commercialisation (partnering with the product marketing & finance team on the appropriate pricing & packaging) Building empathy with our customers Collaborating with other teams, in particular Engineering, Customer Success, Sales/Sales Engineering, Marketing and Finance The role will require strong leadership skills: Forging relationships with customers Presenting, with conviction and confidence, your vision to senior stakeholders both internally and externally Providing insight and direction to the exec team on the product and market Projecting the commercial opportunity of the product Success will be measured against 3 key metrics: Product Delivery Adoption, usage and value (all tracked today via a product analytics tool) Commercial outcomes (specifically cross selling of our agents) Your day to day responsibilities will include Establishing the vision for the product as well as building & managing the roadmap Building new products from MVP Evangelising customers and the market on our agentic vision Providing insight and direction to senior stakeholders on the product and market Producing clear, well scoped product requirements to help our team understand what customer problems we're solving Working with our engineering teams to ensure predictable velocity, balancing feature development with quality and internal requirements Defining and analysing metrics so that we understand customer behaviour, gaps and opportunities What you'll need? Extensive experience in Product management Experience / understanding of adtech Excellent communication skills, including the confidence to participate in technical conversations, the ability to drive consensus and commitment, and the ability to crisply communicate delivery timelines, trade offs, and risks to senior management. Grit and confidence: agents are still nascent in the industry and the industry and frameworks are evolving rapidly. This may require pivots or accelerated delivery. Experience in leading the delivery of new products from ideation through launch. Experience working cross functionally with customer success, sales, and technical teams. Experience establishing the vision and plan for a product Entrepreneurial and commercially focused mindset to innovate Demonstrable experience of responsibility for defining, instrumenting, and owning commercial business metrics for a revenue generating product. Nice to have: Experience working with publisher adtech/adops teams Involvement in industry working groups (IAB Tech Lab or Prebid.org) nice to have. What we are offering We take a structured, objective approach to salary setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process. For a typical candidate who meets our requirements, we would pay between £120,000 - £130,000 +options. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). Company paid Cursor Pro subscription for all engineers. Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
Mar 24, 2026
Full time
About Us Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy-safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. About the role As AI reshapes the economics of the open internet, the industry is shifting from monetising traffic volume to monetising audience engagement. Fragmentation has long limited direct buying at scale, but agents now make it possible to scale publisher first, privacy safe buying and deliver outcomes at the pace and precision of the walled gardens. Permutive equips publishers with predictive data collaboration, identity enrichment and agentic workflows so teams can move from brief to audience to activation in minutes - turning first party signals into measurable performance and growth. In that context, we're looking for a driven, action oriented and business savvy Product Director to own our Audiences & Agentic Workflows. This role will initially be focused on publishers/broadcasters as a primary customer segment. What you'll be doing Iterating upon our existing AI products and agents to continue to increase adoption and usage Redefining and adapting our agentic product vision in the context of rapid industry and agentic framework evolution Executing against this vision in partnership with the engineering team and our designer (which will involve writing stories/PRDs, running design sprints and retros etc.) Managing the product throughout each phase of the product lifecycle, including commercialisation (partnering with the product marketing & finance team on the appropriate pricing & packaging) Building empathy with our customers Collaborating with other teams, in particular Engineering, Customer Success, Sales/Sales Engineering, Marketing and Finance The role will require strong leadership skills: Forging relationships with customers Presenting, with conviction and confidence, your vision to senior stakeholders both internally and externally Providing insight and direction to the exec team on the product and market Projecting the commercial opportunity of the product Success will be measured against 3 key metrics: Product Delivery Adoption, usage and value (all tracked today via a product analytics tool) Commercial outcomes (specifically cross selling of our agents) Your day to day responsibilities will include Establishing the vision for the product as well as building & managing the roadmap Building new products from MVP Evangelising customers and the market on our agentic vision Providing insight and direction to senior stakeholders on the product and market Producing clear, well scoped product requirements to help our team understand what customer problems we're solving Working with our engineering teams to ensure predictable velocity, balancing feature development with quality and internal requirements Defining and analysing metrics so that we understand customer behaviour, gaps and opportunities What you'll need? Extensive experience in Product management Experience / understanding of adtech Excellent communication skills, including the confidence to participate in technical conversations, the ability to drive consensus and commitment, and the ability to crisply communicate delivery timelines, trade offs, and risks to senior management. Grit and confidence: agents are still nascent in the industry and the industry and frameworks are evolving rapidly. This may require pivots or accelerated delivery. Experience in leading the delivery of new products from ideation through launch. Experience working cross functionally with customer success, sales, and technical teams. Experience establishing the vision and plan for a product Entrepreneurial and commercially focused mindset to innovate Demonstrable experience of responsibility for defining, instrumenting, and owning commercial business metrics for a revenue generating product. Nice to have: Experience working with publisher adtech/adops teams Involvement in industry working groups (IAB Tech Lab or Prebid.org) nice to have. What we are offering We take a structured, objective approach to salary setting, which is based on market information, our compensation strategy, and your experience and capability as assessed through our interview process. For a typical candidate who meets our requirements, we would pay between £120,000 - £130,000 +options. Permutive Benefits In this together: As a full time employee, you'll become a shareholder with stock options, sharing in our collective success. Family Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones. Your Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs. Upgraded Workspace: A £350 budget helps you create the perfect home office setup. Recharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need. Grow with Us: Ongoing training and development opportunities fuel your career aspirations. Mental Health Matters: We prioritise your well being with free access to Spill, our mental health partner. Comprehensive Care: Enjoy virtual GP visits, healthcare services, work life consultations. Secure your future: Our pension plan with Penfold helps you secure your financial future (employer contributes 3%, employee contributes 5%). Company paid Cursor Pro subscription for all engineers. Work Your Way Permutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team. To foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer facing teams are encouraged to embrace in person interactions to build lasting relationships with clients and colleagues. Every Permutive employee gets together in person at the company's Annual Kick Off for a week in February. Each year's event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead. Diversity, Equity & Inclusion At Permutive, we're taking a thoughtful, intersectional, long term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction. We're committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.
Energy Trading - Senior Consultant London
Indicium Tech
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Mar 24, 2026
Full time
Ready to tackle the most complex challenges in energy trading? Indicium AI is a dynamic, fast-growing consultancy where you'll work alongside brilliant minds to solve the hardest data and AI problems facing the world's largest energy trading companies. As a Senior Energy Trading Consultant, you'll be at the forefront of transforming how global energy markets operate - architecting next-generation trading solutions that process billions in daily transactions and shape the future of energy. This isn't your typical consulting role. You'll have the autonomy and agility of a smaller company while working on enterprise-scale challenges that would typically require armies of consultants. Every engagement is high-stakes, every solution is cutting edge, and every client interaction shapes the direction of entire trading operations. You'll go from whiteboard sessions with CTOs in the morning to hands on solution design in the afternoon - all while building the consulting practice that will define the industry's next chapter. Key Responsibilities: Client Engagement & Strategic Leadership Lead client workshops to define and refine complex trading solution requirements across multiple energy commodities (power, gas, oil, renewables) Partner with senior client stakeholders (CTOs, Heads of Trading, Risk Directors) to understand business objectives and translate them into actionable solution roadmaps Develop compelling business cases that demonstrate ROI and value creation for trading solution investments Act as the primary client relationship owner for strategic engagements, maintaining executive level relationships throughout project lifecycles Facilitate cross functional stakeholder alignment between Trading, Risk, Operations, IT, and Regulatory teams Drive thought leadership discussions on industry trends, market structure evolution, and technology adoption strategies Solution Design & Requirements Management Lead requirements gathering for Front, Middle and Back Office use cases and shaping Mesh AI's approach to building bespoke solutions to solve these challenges Design end to end solution architectures that address complex trading workflows, risk management, and regulatory requirements Navigate the nuances of physical and financial energy trading flows, including basis trading, portfolio optimization, and asset backed trading strategies Define functional specifications for real time market data integration, position management, P&L calculation, and risk reporting systems Establish clear success criteria and KPIs for solution delivery, ensuring alignment with business objectives Complex Delivery Management Lead agile delivery of multi workstream programs involving trading systems, data platforms, and analytics solutions Coach and coordinate cross functional agile teams including data engineers, software developers, quantitative analysts, and business stakeholders Establish agile governance frameworks including sprint planning, retrospectives, and continuous improvement processes Drive rapid prototyping and iterative delivery approaches that enable early value realization and stakeholder feedback Facilitate agile ceremonies at scale including PI planning, release planning, and cross team coordination events Ensure regulatory compliance considerations (EMIR, MiFID II, REMIT) are integrated into agile delivery practices and sprint outcomes Required Experience & Expertise: Energy or Commodity Trading: 5+ years of experience in energy or commodity trading environments with deep understanding of multiple commodities: power, gas, oil, and/or renewable energy Trading Systems: Hands on experience with ETRM platforms (Endur, Allegro, Brady, Eka, etc.) and trading system architectures Risk Management: Understanding of energy trading risks including market, credit, operational, and regulatory risks Physical and Financial: Experience with both physical commodity flows and financial derivative instruments Consulting & Client Management Consulting Background: Ideally 5+ years in management consulting, preferably with Big 4, tier-1 strategy firms, or specialist energy consulting practices Stakeholder Management: Proven track record of managing C-level and senior executive relationships in complex, high stakes environments Business Case Development: Demonstrated ability to build compelling financial and strategic business cases for technology investments Workshop Facilitation: Expert level facilitation skills for requirements workshops, design sessions, and stakeholder alignment meetings Communication: Exceptional written and verbal communication skills with ability to present to board level audiences Agile Delivery & Program Management Agile Leadership: Experience leading large scale agile transformations and complex multi team delivery programs (>£5M value) Cross functional Leadership: Ability to lead diverse agile teams including business users, technologists, and external vendors without direct authority Change Management: Experience driving organisational change and user adoption using agile change management principles Vendor Management: Track record of managing agile delivery partnerships with technology vendors and system integrators Preferred Qualifications: Background in quantitative analysis or derivatives pricing Previous experience at energy trading companies, utilities, or investment banks Knowledge of emerging technologies in trading (AI/ML, cloud platforms) Why Indicium AI Fast growing start up organisation with huge opportunity for career growth Highly competitive salary package along with company bonus A hugely collaborative working environment where every person's viewpoint is considered - a chance to make your mark on the business from day one! Financially backed business meaning security and support for new initiatives and global market expansion Pick your own Gear! Macbooks, PCs, Accessories! Drive your development with a personal learning budget
Director of Professional Services - EMEA
Symphony Industrial AI, Inc.
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
Mar 24, 2026
Full time
Introduction SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one. Background SymphonyAI is a vertical AI software company that builds domain-specific, AI-native platforms across multiple industries. Its Financial Services delivers end-to-end AML compliance and fraud prevention solutions across global financial institutions. The division's value lies in combining rule-based and predictive AI to detect both known and emerging financial crime typologies, improving compliance efficiency, accuracy, and client trust. SymphonyAI FS partners with banks, insurers, and capital markets institutions to reduce risk exposure, lower false positives, and enhance investigation efficiency through responsible and explainable AI. Job Description The Role & Requirement The Head of Professional Services, Financial Services EMEA will lead the post-sale delivery organisation for SymphonyAI's Financial Services division, overseeing 150+ FTE across London, Dublin, Poland, and continental Europe. Reporting to the Global VP of Customer Success, this executive will drive transformation to a SaaS-native, product-aligned and outcome-based delivery engine. The mandate combines strategic and operational leadership: delivering high quality value based solutions to clients, strengthening customer centricity, predictability, and delivery excellence across diverse markets while also identifying and implementing efficiencies to drive margin improvement. The role carries full ownership of post-sale performance and P&L, driving measurable gains in efficiency, repeatability, time-to-first value, and customer satisfaction. Operating within a fast-moving, product-led environment, the successful candidate will bring an AI-first mindset, commercial acumen, and cross-functional influence. Success will rely on clarity of execution, disciplined delivery governance, and close alignment with Sales, Product, Engineering, and Global Client Operations. The ideal candidate will be a consultative, commercially astute operator who can challenge and reframe client asks, build trusted partnerships with Tier-1 financial institutions, and inspire a high-performance, customer-centric culture across a complex EMEA footprint. Key Responsibilities Commercial Leadership: Accountable for utilisation, earned revenue realisation, margin, and cash. Partner with Sales to shape SOWs and evolve toward outcome-based and subscription services supporting renewal and ARR. Operational Leadership: Own services revenue, gross margin, time-to-value, adoption, and client satisfaction (CSAT) across the project-to-live lifecycle - onboarding, implementation, data services, and partners. Change Leadership: Modernise a consulting-led model into a SaaS-native, product-aligned, outcome-driven engine, rebalancing into a shared-services structure with defined SLAs and nearshore integration. People Leadership: Manage team(s) across multiple markets; build leadership depth, accountability, and collaboration across Product, Sales, Customer Success, Engineering, and Global Client Operations. Performance Metrics: Deliver measurable uplift in time-to-first value, adoption, margin, revenue per head, and predictability; improve repeatability and client reference ability. AI-First Culture: Embed AI-first tools and behaviours across delivery and investigation workflows to improve efficiency, insight, and innovation; track measurable AI adoption. Client Engagement: Act as executive sponsor for clients; oversee escalations and convert red programmes into referenceable successes. Required Experience Proven experience leading a Professional Services Organisation for an Enterprise Software company in SaaS, fintech, or tech-enabled financial services. Direct P&L Ownership > $50million (must have) with proven experience of delivering sequential revenue growth and margin improvements. Direct Ownership of organisation 100 + people (must have), skilled at building leadership depth, driving accountability, and sustaining change. Proven experience of managing relationships in Tier 1 Accounts and internal C Suite. Demonstrated ability to transform consulting-led delivery into product aligned, outcome based programmes with measurable improvement in time-to-value, predictability, and margin. Full accountability for Earned Revenue & profitability, including cost-neutral rebalancing during transformation. Experienced in shared services design, defining SLAs, partner governance, and operating cadence across multi country teams (onshore, nearshore, offshore) Strong background in financial crime, AML, KYC, or risk analytics preferred. Demonstrated AI-literacy - leveraging AI and automation to improve delivery performance, insight generation, and client adoption. Experience working across markets, credible with senior stakeholders in the UK, France, Germany, Poland and broader EMEA. Soft Skills Consultative, outcome-oriented operator who challenges and reframes client asks; from legacy processes into outcome(s) oriented SaaS native solutions. Structured and pragmatic leader who balances commercial discipline with empathy. Skilled communicator and negotiator, credible with Tier 1 financial clients. Agile and adaptable; thrives in a fast-moving, product-led environment. Multilingual preferred (English essential; French or another European language is an advantage). Strong ability to build trust, drive change, and inspire high-performing teams. Location and Travel London base preferred. Regular travel expected across EMEA. About Us SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain trained applications and pre-built agents that are ready to work on day one.
HARRIS HILL
Chief Executive Officer (CEO)
HARRIS HILL Hove, Sussex
Chief Executive Officer (CEO) Location: Brighton & Hove (hybrid; 2-3 days per week on-site) Salary: Circa £85,000 Contract: Permanent, Full time Could you lead a warm, community-centred charity that turns specialist education and hospitality enterprises into sustained employment for young people with learning disabilities? About This charity exists to help young people with learning disabilities build independent, fulfilling lives through sustained employment. Founded in 2016 by Baroness Rosa Monckton, the charity combines a Department for Education-recognised Specialist Further Education college, employment coaching and long-term employer support to achieve unrivalled outcomes for young people with learning disabilities - around 80% of programme graduates move into paid work. Over the last decade the organisation has supported more than 200 candidates and built a portfolio of social enterprises that provide genuine workplace training: Café Domenica and a coffee roastery. Most excitingly, we have recently opening The North Star pub. The North Star is a purpose-acquired, prime-location commercial venture adjacent to the Royal Pavilion, operating as a full-scale hospitality business (circa £1.3m turnover) and functioning as a peerless, day-to-day training environment for candidates while contributing vital unrestricted income. Now that the pub is fully up and running, it presents a major opportunity for commercial development. Growth to date has been rapid and successful, but the organisation now needs a Chief Executive who will consolidate operational foundations, secure sustainable trading and fundraising, and protect the quality and culture that make the organisation distinctive as we prepare for further growth. As our next Chief Executive, you will: Strategic Leadership & Direction - Set and deliver a strategy that balances growth, financial sustainability and strong employment outcomes for candidates. Commercial & Social Enterprise Performance - Lead the charity's commercial enterprises, primarily The North Star pub, but also Café Domenica and the roastery - ensuring strong commercial performance and high-quality training opportunities. Fundraising & Income Growth - Diversify fundraising beyond founder-led networks, building sustainable income from trusts, corporates, major donors and individuals. Education & Programme Quality - Work with the Executive Director for Education to maintain high-quality, compliant specialist FE and supported internship provision. Organisational Leadership & Infrastructure - Strengthen operational foundations across finance, HR, systems and communications to support a growing, multi-site organisation. People & Culture - Provide visible leadership that supports staff, strengthens management and protects the charity's candidate-centred culture. Partnerships & External Profile - Act as ambassador, building relationships with employers, partners and supporters to expand employment opportunities. Governance & Board Partnership - Work closely with trustees and the founder to strengthen governance and ensure long-term sustainability. Who you are Seasoned senior leader with experience of running organisations of similar scale and complexity, including multi-site operations. Proven strategist with a strong track record of delivering organisational change, restructuring and sustainable growth. Confident commercial leader with P&L ownership and demonstrable success improving trading performance in hospitality, retail or other trading businesses. Experienced income generator in the charitable sector - trusts, major donors, corporate partnerships and individual giving. Credible and committed to specialist education and employment pathways for people with learning disabilities. Strong communicator and public spokesperson, comfortable with high-profile fundraising and stakeholder engagement. Financially literate, resilient and emotionally intelligent; visible, hands-on and pragmatic as a leader. Desirable: direct hospitality experience, experience scaling social enterprises or knowledge of FE regulation/Ofsted would be advantageous. Why? A proven, distinctive model that delivers real, long-term employment outcomes for young people with learning disabilities. A rare leadership role that combines mission-driven practice with commercial stewardship across cafés, a roastery and a training pub. Hybrid working with regular on-site engagement at Pavilion Buildings and social enterprise sites, offering visible day-to-day impact. The opportunity to shape national growth, with London the priority for careful expansion and a high-profile platform to influence practice nationally. For full details of the role including how to apply, please download the full appointment brief . For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. Closing date for applications: 9am, Monday 6th April 2026 As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Mar 23, 2026
Full time
Chief Executive Officer (CEO) Location: Brighton & Hove (hybrid; 2-3 days per week on-site) Salary: Circa £85,000 Contract: Permanent, Full time Could you lead a warm, community-centred charity that turns specialist education and hospitality enterprises into sustained employment for young people with learning disabilities? About This charity exists to help young people with learning disabilities build independent, fulfilling lives through sustained employment. Founded in 2016 by Baroness Rosa Monckton, the charity combines a Department for Education-recognised Specialist Further Education college, employment coaching and long-term employer support to achieve unrivalled outcomes for young people with learning disabilities - around 80% of programme graduates move into paid work. Over the last decade the organisation has supported more than 200 candidates and built a portfolio of social enterprises that provide genuine workplace training: Café Domenica and a coffee roastery. Most excitingly, we have recently opening The North Star pub. The North Star is a purpose-acquired, prime-location commercial venture adjacent to the Royal Pavilion, operating as a full-scale hospitality business (circa £1.3m turnover) and functioning as a peerless, day-to-day training environment for candidates while contributing vital unrestricted income. Now that the pub is fully up and running, it presents a major opportunity for commercial development. Growth to date has been rapid and successful, but the organisation now needs a Chief Executive who will consolidate operational foundations, secure sustainable trading and fundraising, and protect the quality and culture that make the organisation distinctive as we prepare for further growth. As our next Chief Executive, you will: Strategic Leadership & Direction - Set and deliver a strategy that balances growth, financial sustainability and strong employment outcomes for candidates. Commercial & Social Enterprise Performance - Lead the charity's commercial enterprises, primarily The North Star pub, but also Café Domenica and the roastery - ensuring strong commercial performance and high-quality training opportunities. Fundraising & Income Growth - Diversify fundraising beyond founder-led networks, building sustainable income from trusts, corporates, major donors and individuals. Education & Programme Quality - Work with the Executive Director for Education to maintain high-quality, compliant specialist FE and supported internship provision. Organisational Leadership & Infrastructure - Strengthen operational foundations across finance, HR, systems and communications to support a growing, multi-site organisation. People & Culture - Provide visible leadership that supports staff, strengthens management and protects the charity's candidate-centred culture. Partnerships & External Profile - Act as ambassador, building relationships with employers, partners and supporters to expand employment opportunities. Governance & Board Partnership - Work closely with trustees and the founder to strengthen governance and ensure long-term sustainability. Who you are Seasoned senior leader with experience of running organisations of similar scale and complexity, including multi-site operations. Proven strategist with a strong track record of delivering organisational change, restructuring and sustainable growth. Confident commercial leader with P&L ownership and demonstrable success improving trading performance in hospitality, retail or other trading businesses. Experienced income generator in the charitable sector - trusts, major donors, corporate partnerships and individual giving. Credible and committed to specialist education and employment pathways for people with learning disabilities. Strong communicator and public spokesperson, comfortable with high-profile fundraising and stakeholder engagement. Financially literate, resilient and emotionally intelligent; visible, hands-on and pragmatic as a leader. Desirable: direct hospitality experience, experience scaling social enterprises or knowledge of FE regulation/Ofsted would be advantageous. Why? A proven, distinctive model that delivers real, long-term employment outcomes for young people with learning disabilities. A rare leadership role that combines mission-driven practice with commercial stewardship across cafés, a roastery and a training pub. Hybrid working with regular on-site engagement at Pavilion Buildings and social enterprise sites, offering visible day-to-day impact. The opportunity to shape national growth, with London the priority for careful expansion and a high-profile platform to influence practice nationally. For full details of the role including how to apply, please download the full appointment brief . For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. Closing date for applications: 9am, Monday 6th April 2026 As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
GlaxoSmithKline
Global ABPI Director, Across Therapy Areas
GlaxoSmithKline
Site Name: UK - London - New Oxford Street Posted Date: Feb 427886 Global ABPI Director The Global ABPI Director role plays a critical role in ensuring global and European regional promotional and non-promotional activities/materials in scope of ABPI comply with the internal GSK processes/policies as well as ABPI requirements. This role will sit within the Global Medical Information & Content Approval (GMI & CA) team. This individual will work closely with stakeholders from Medical and Commercial within Global and Europe Region as well as other Global ABPI Directors and UK ABPI team to provide consistent and accurate advice regarding interpretation and application of the ABPI Code to minimise regulatory risks associated with external promotional and non-promotional interactions. Please note that depending on candidate applications, we may be able to hire for multiple roles across therapy areas. We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work. Discover more about our company wide benefits and life at GSK on our webpage Life at GSK GSK. In this role you will Review and approve promotional and non-promotional materials and activities to ensure compliance with the ABPI Code of Practice, as well as with other relevant regulations and company policies (e.g. GSK Code). Maintain a robust understanding of, and stay up to date with changes to, the ABPI Code and other regulatory guidelines. Act as a subject matter expert on the ABPI Code of Practice providing advice, guidance and approval. Support the response to/resolution of ABPI inter-company challenges and PMCPA ABPI complaints. Facilitate the development and delivery of ABPI capability initiatives to ensure a thorough understanding of the ABPI Code and its practical and consistent application. Conduct assessments of Global AQPs (Appropriately Qualified Person) to ensure they have the right level of expertise and competencies. Collaborate with Legal and Compliance colleagues to proactively identify and mitigate potential risks. Identify issues, themes and/or opportunities for continuous improvement that enhance the quality and compliance of materials and activities. Provide cross functional and multidisciplinary content governance expertise in support of large business projects involving external engagement with customers. Act as a mentor to Global AQPs/content approvers within the GMI&CA team. Act as a delegate of the Senior Director, Global ABPI Compliance & Governance for reviewing and certifying Global Grants & Donations, as needed. Apply an enterprise mindset and identify ways in which ABPI Code might impact global activities and escalates as needed. Why you? Basic Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Previous experience working as a nominated Final Medical ABPI Signatory with a strong understanding of the UK and EU pharmaceutical regulatory environment (ABPI, PMCPA, EFPIA). A GMC registered doctor or GPhC registered pharmacist who is able to be a nominated final signatory. Significant and varied experience working in the pharmaceutical industry ensuring compliance with ABPI Code. Experience responding to PMCPA complaints. Excellent written and verbal communication skills with experience in a highly matrixed organisation. Ability to summarise complex issues succinctly and effectively to understand and make decisions quickly. Ability to proactively evaluate risks and potential issues as they relate to ABPI certification or examination and propose effective solutions that help the business achieve their objectives compliantly and to high standards. Demonstrates ability to work effectively under pressure and manage across the enterprise at all levels. Collaborative, decisive and solution oriented approach with an enterprise mindset. Excellent communication and interpersonal skills, with the ability to work effectively across multiple functions and therapeutic areas. Preferred Qualifications & Skills: Please note the following skills are not necessary, just preferred, if you do not have them, please still apply: Experience in Global or Regional or Above country Medical Affairs. Experience in designing and/or delivering training on ABPI Code related matters. Experience working in Specialty, Oncology, Vaccines or General Medicine therapy areas. Track record of building and maintaining strong professional relationships within the healthcare industry. Closing Date for Applications - 31/03/2026 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from this action or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfer of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information . click apply for full job details
Mar 23, 2026
Full time
Site Name: UK - London - New Oxford Street Posted Date: Feb 427886 Global ABPI Director The Global ABPI Director role plays a critical role in ensuring global and European regional promotional and non-promotional activities/materials in scope of ABPI comply with the internal GSK processes/policies as well as ABPI requirements. This role will sit within the Global Medical Information & Content Approval (GMI & CA) team. This individual will work closely with stakeholders from Medical and Commercial within Global and Europe Region as well as other Global ABPI Directors and UK ABPI team to provide consistent and accurate advice regarding interpretation and application of the ABPI Code to minimise regulatory risks associated with external promotional and non-promotional interactions. Please note that depending on candidate applications, we may be able to hire for multiple roles across therapy areas. We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme. We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work. Discover more about our company wide benefits and life at GSK on our webpage Life at GSK GSK. In this role you will Review and approve promotional and non-promotional materials and activities to ensure compliance with the ABPI Code of Practice, as well as with other relevant regulations and company policies (e.g. GSK Code). Maintain a robust understanding of, and stay up to date with changes to, the ABPI Code and other regulatory guidelines. Act as a subject matter expert on the ABPI Code of Practice providing advice, guidance and approval. Support the response to/resolution of ABPI inter-company challenges and PMCPA ABPI complaints. Facilitate the development and delivery of ABPI capability initiatives to ensure a thorough understanding of the ABPI Code and its practical and consistent application. Conduct assessments of Global AQPs (Appropriately Qualified Person) to ensure they have the right level of expertise and competencies. Collaborate with Legal and Compliance colleagues to proactively identify and mitigate potential risks. Identify issues, themes and/or opportunities for continuous improvement that enhance the quality and compliance of materials and activities. Provide cross functional and multidisciplinary content governance expertise in support of large business projects involving external engagement with customers. Act as a mentor to Global AQPs/content approvers within the GMI&CA team. Act as a delegate of the Senior Director, Global ABPI Compliance & Governance for reviewing and certifying Global Grants & Donations, as needed. Apply an enterprise mindset and identify ways in which ABPI Code might impact global activities and escalates as needed. Why you? Basic Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Previous experience working as a nominated Final Medical ABPI Signatory with a strong understanding of the UK and EU pharmaceutical regulatory environment (ABPI, PMCPA, EFPIA). A GMC registered doctor or GPhC registered pharmacist who is able to be a nominated final signatory. Significant and varied experience working in the pharmaceutical industry ensuring compliance with ABPI Code. Experience responding to PMCPA complaints. Excellent written and verbal communication skills with experience in a highly matrixed organisation. Ability to summarise complex issues succinctly and effectively to understand and make decisions quickly. Ability to proactively evaluate risks and potential issues as they relate to ABPI certification or examination and propose effective solutions that help the business achieve their objectives compliantly and to high standards. Demonstrates ability to work effectively under pressure and manage across the enterprise at all levels. Collaborative, decisive and solution oriented approach with an enterprise mindset. Excellent communication and interpersonal skills, with the ability to work effectively across multiple functions and therapeutic areas. Preferred Qualifications & Skills: Please note the following skills are not necessary, just preferred, if you do not have them, please still apply: Experience in Global or Regional or Above country Medical Affairs. Experience in designing and/or delivering training on ABPI Code related matters. Experience working in Specialty, Oncology, Vaccines or General Medicine therapy areas. Track record of building and maintaining strong professional relationships within the healthcare industry. Closing Date for Applications - 31/03/2026 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together. Find out more: Our approach to R&D. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from this action or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfer of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information . click apply for full job details
Customer Success Manager - Public Cloud Financial Solutions
SAP SE
Customer Success Manager - Public Cloud Financial Solutions We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Description The Specialist Customer Success Partner (CSP) - RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the value that customers receive through SAP oCFO solution adoption to ensure that the customers deploy and use of all of their entitled subscription software. The sCSM is expected to serve as the primary point of contact for the customer and to maintain customer satisfaction through issue mitigation and escalation management. The sCSM is responsible for retention of the revenue associated with customers within their portfolio, effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Duties and Responsibilities Develop and implement account strategies and implementation plans for emerging and renewal customers that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure rapid adoption and enablement of solutions that drive value for the customer. Expand business process automation across the specific Line of business applications. Increase the customer's usage aligned with their contracted cloud applications up to and beyond the entitlements that they have. Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio. Develop and nurture account relationship and engage C-Level and program sponsors to ensure customer success. Track SLA performance, usage and adoption metrics, and overall customer satisfaction. Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth. Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Act as primary escalation point for cloud solutions for those accounts within their portfolio. Focus on Customer extended adoption and foster solutions consumptions using all available tools, orchestrate experts deployment and AI use case consumptions Drive opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth Demand generation within oCFO stack and cross fertilization of other sub-solution and Solution lines, follow-up on management and commercial negotiation of derivative opportunities (from Leads to opportunity closing) for Upsell and renewal Prepare and deploy strategy for Renewal and churn control of customer engagements. Facilitate quarterly Account Reviews and monthly Relationship Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships Work Experience 3 to 5 years of experience implementing, deploying and rolling out or advising customers on how to adopt Financial solutions experience. Strong Financial and office of the CFO solutions experience, as reference (at least one or more of these categories): Accounting & Finance planning (Blackline, SAP Advanced Financial Closing ) GRC, Tax and Trade (S4HC Advanced Compliance Reporting, SAP Doc and Reporting Compliance service, SAP Cloud Identity Access Governance .) SAP Taulia Quote to Cash (SAP CPQ, SAP Commerce Cloud, ) Treasury & Working Capital (S4HC Cash Management, S4HC Receivables Management, SAP Multi Bank Connect, S4HC treasury & risk mgmt, SAP Multi Bank Connect ) Experience in customer financial department (AP, AR, Controlling and Planing, compliance and audit ) as optional value. 5+ years of experience in at least one of the following areas: Commercial experience including experience developing account management plans and contract negotiation Developing / executing adoption strategy and orchestrating business process re-engineering tasks Securing Sr Leadership, Program Board or Baord reporting Overall Transformation program PMO direction Customer relationship management and sales team management expertise Proficiency in SAP Commercial and Account Management Systems:CRM/ Harmony, Gainsight, One360, Cloud reporting. Financial systems, financial planning and enterprise resource planning expertise Management of Complex Account consolidated experience Preferred Qualifications Bachelor's or Master's Degree, Finance and Accounting degree or master degree. 5 + years of overall Finance processes and Strong track record of multi-tasking/being highly organized and structured Experience in Consulting, account management, SaaS renewals Contract negotiation experience on either the buy or sell side Analytical, Detailed oriented, capacity to be synthetic and commercial savvy Problem solving attitude with a high degree of Customer Focus. Multi-lingual: Proficient in English. One of the most spoken EMEA local language is a plus i.e. French, Italian, Spanish, Dutch, Arabic. Please note, this role can be located in any of these locations: UK, France, Benelux, Nordics, Spain, UAE / KSA. Location: Middlesex, GB, TW148HD. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Mar 23, 2026
Full time
Customer Success Manager - Public Cloud Financial Solutions We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Role Description The Specialist Customer Success Partner (CSP) - RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. The focus of this position is twofold, to maximize the value that customers receive through SAP oCFO solution adoption to ensure that the customers deploy and use of all of their entitled subscription software. The sCSM is expected to serve as the primary point of contact for the customer and to maintain customer satisfaction through issue mitigation and escalation management. The sCSM is responsible for retention of the revenue associated with customers within their portfolio, effective positioning of the specific Line of Business value proposition in order to leverage adoption of our solutions and services necessary to support the customer. Duties and Responsibilities Develop and implement account strategies and implementation plans for emerging and renewal customers that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure rapid adoption and enablement of solutions that drive value for the customer. Expand business process automation across the specific Line of business applications. Increase the customer's usage aligned with their contracted cloud applications up to and beyond the entitlements that they have. Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio. Develop and nurture account relationship and engage C-Level and program sponsors to ensure customer success. Track SLA performance, usage and adoption metrics, and overall customer satisfaction. Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth. Maintain a close working relationship with other regional business teams (such as SAP and Cloud LoB AEs, Services Account Managers, Product support personnel, Global Account Directors, Managing Partners and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Act as primary escalation point for cloud solutions for those accounts within their portfolio. Focus on Customer extended adoption and foster solutions consumptions using all available tools, orchestrate experts deployment and AI use case consumptions Drive opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth Demand generation within oCFO stack and cross fertilization of other sub-solution and Solution lines, follow-up on management and commercial negotiation of derivative opportunities (from Leads to opportunity closing) for Upsell and renewal Prepare and deploy strategy for Renewal and churn control of customer engagements. Facilitate quarterly Account Reviews and monthly Relationship Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships Work Experience 3 to 5 years of experience implementing, deploying and rolling out or advising customers on how to adopt Financial solutions experience. Strong Financial and office of the CFO solutions experience, as reference (at least one or more of these categories): Accounting & Finance planning (Blackline, SAP Advanced Financial Closing ) GRC, Tax and Trade (S4HC Advanced Compliance Reporting, SAP Doc and Reporting Compliance service, SAP Cloud Identity Access Governance .) SAP Taulia Quote to Cash (SAP CPQ, SAP Commerce Cloud, ) Treasury & Working Capital (S4HC Cash Management, S4HC Receivables Management, SAP Multi Bank Connect, S4HC treasury & risk mgmt, SAP Multi Bank Connect ) Experience in customer financial department (AP, AR, Controlling and Planing, compliance and audit ) as optional value. 5+ years of experience in at least one of the following areas: Commercial experience including experience developing account management plans and contract negotiation Developing / executing adoption strategy and orchestrating business process re-engineering tasks Securing Sr Leadership, Program Board or Baord reporting Overall Transformation program PMO direction Customer relationship management and sales team management expertise Proficiency in SAP Commercial and Account Management Systems:CRM/ Harmony, Gainsight, One360, Cloud reporting. Financial systems, financial planning and enterprise resource planning expertise Management of Complex Account consolidated experience Preferred Qualifications Bachelor's or Master's Degree, Finance and Accounting degree or master degree. 5 + years of overall Finance processes and Strong track record of multi-tasking/being highly organized and structured Experience in Consulting, account management, SaaS renewals Contract negotiation experience on either the buy or sell side Analytical, Detailed oriented, capacity to be synthetic and commercial savvy Problem solving attitude with a high degree of Customer Focus. Multi-lingual: Proficient in English. One of the most spoken EMEA local language is a plus i.e. French, Italian, Spanish, Dutch, Arabic. Please note, this role can be located in any of these locations: UK, France, Benelux, Nordics, Spain, UAE / KSA. Location: Middlesex, GB, TW148HD. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e mail with your request to Recruiting Operations Team: . Successful candidates might be required to undergo a background verification with an external vendor. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Greater London Authority
Senior/Principal Strategic Planner x 2
Greater London Authority
Good Growth Good Growth is responsible for delivering and implementing the Mayors environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work click apply for full job details
Mar 23, 2026
Contractor
Good Growth Good Growth is responsible for delivering and implementing the Mayors environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work click apply for full job details
New Business Team Manager
Benefact Group plc
Working hours: 37.5 hours per week, Monday to Friday Duration: Permanent Location: Selsdon Job Ref: 28/01_NBT About the role Access Insurance, who are proudly part of Benefact Group, are looking for a New Business Team Manager to join our Selsdon office. This is a hands-on role responsible for leading the New Business team, delivering high-quality, high-volume output, and ensuring a smooth client journey from enquiry to placement. The position oversees day-to-day team operations, works closely with the Group Sales and Marketing Director, and acts as a key link between New Business, Marketing, Client Management, Underwriting, and Compliance. A core focus is driving efficiency, improving processes, and raising performance standards across the team. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Deliver strong new business performance through improved conversion, placement quality and income growth. Drive the quality and volume of team output, ensuring efficient workflows and consistent delivery. Provide hands-on operational leadership and insight to support the Group Sales and Marketing Director. Enhance the end-to-end new business process through efficiency gains, smarter ways of working and process innovation. Maintain high standards of professionalism, quality and governance. Work collaboratively across the business to improve processes and support a strong one-team culture. What you'll need to have Strong technical knowledge of commercial and charity insurance lines (liability, property, financial lines, motor). CII Diploma in Insurance (or equivalent), with experience supporting others through qualifications. Good understanding of IDD and regulatory requirements in a sales-led environment. Proven experience leading teams, including coaching and performance management. Strong communication and influencing skills with internal teams and insurer partners. Experience in new business or sales, with a focus on conversion, income and client outcomes. Excellent organisational and decision-making skills. Knowledge of the charity sector or charity insurance market (desirable). A strong role model for professionalism, integrity and collaboration. What we offer A salary aligned with skills and experience Structured incentive scheme 23 days annual leave plus bank holidays A pension scheme A financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII) Regular training, personal development and structured CPD sessions Various "happiness" perk schemes An internal mentoring and support structure A busy and challenging environment Regular social events and the opportunity to participate in fundraising and volunteering. 6 Charity days per annum A genuine desire to see our staff succeed, grow and progress within the company Hear from the hiring manager "We're a welcoming, hard-working team with big ambitions-step in at a pivotal moment to help us convert more of our high-quality enquiries into real success." About us Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches and community groups. Our mission is to help all types of charities and not-for-profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Our culture embodies generosity in serving and giving to charitable causes. One of our key motivations for growth is to positively impact the sector through philanthropy. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Mar 23, 2026
Full time
Working hours: 37.5 hours per week, Monday to Friday Duration: Permanent Location: Selsdon Job Ref: 28/01_NBT About the role Access Insurance, who are proudly part of Benefact Group, are looking for a New Business Team Manager to join our Selsdon office. This is a hands-on role responsible for leading the New Business team, delivering high-quality, high-volume output, and ensuring a smooth client journey from enquiry to placement. The position oversees day-to-day team operations, works closely with the Group Sales and Marketing Director, and acts as a key link between New Business, Marketing, Client Management, Underwriting, and Compliance. A core focus is driving efficiency, improving processes, and raising performance standards across the team. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Deliver strong new business performance through improved conversion, placement quality and income growth. Drive the quality and volume of team output, ensuring efficient workflows and consistent delivery. Provide hands-on operational leadership and insight to support the Group Sales and Marketing Director. Enhance the end-to-end new business process through efficiency gains, smarter ways of working and process innovation. Maintain high standards of professionalism, quality and governance. Work collaboratively across the business to improve processes and support a strong one-team culture. What you'll need to have Strong technical knowledge of commercial and charity insurance lines (liability, property, financial lines, motor). CII Diploma in Insurance (or equivalent), with experience supporting others through qualifications. Good understanding of IDD and regulatory requirements in a sales-led environment. Proven experience leading teams, including coaching and performance management. Strong communication and influencing skills with internal teams and insurer partners. Experience in new business or sales, with a focus on conversion, income and client outcomes. Excellent organisational and decision-making skills. Knowledge of the charity sector or charity insurance market (desirable). A strong role model for professionalism, integrity and collaboration. What we offer A salary aligned with skills and experience Structured incentive scheme 23 days annual leave plus bank holidays A pension scheme A financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII) Regular training, personal development and structured CPD sessions Various "happiness" perk schemes An internal mentoring and support structure A busy and challenging environment Regular social events and the opportunity to participate in fundraising and volunteering. 6 Charity days per annum A genuine desire to see our staff succeed, grow and progress within the company Hear from the hiring manager "We're a welcoming, hard-working team with big ambitions-step in at a pivotal moment to help us convert more of our high-quality enquiries into real success." About us Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches and community groups. Our mission is to help all types of charities and not-for-profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Our culture embodies generosity in serving and giving to charitable causes. One of our key motivations for growth is to positively impact the sector through philanthropy. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Boston Consulting Group
IT Transformation Program Director - Global Commercial Technology and Success
Boston Consulting Group
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Reporting into the IT Transformation Management Office (TMO) and aligned to Global Commercial Technology & Success, the IT Transformation Program Director will lead program management for highly complex, enterprise-wide commercial technology initiatives that drive partner effectiveness, client relationship strength, and business growth. This is a high-visibility transformation leadership role with an initial mandate to lead the transformation of Relationship Excellence (REx)-BCG's global, experience-led and AI-enabled CRM platform for all Partners, supporting Business Development and commercial consulting success. Over time, the role will expand to include additional large-scale commercial technology and AI-enabled initiatives across the Global Commercial Technology & Success portfolio. The successful candidate will combine deep CRM and commercial enablement expertise with broader transformation leadership capabilities across digital platforms, AI-driven solutions, data-enabled products, and global adoption programs. WHAT YOU'LL DO BCG continues to invest significantly in technology, data, and AI to strengthen client relationships, enhance commercial outcomes, and drive growth. As IT Transformation Program Director for Global Commercial Technology & Success, you will ensure that complex technology initiatives deliver measurable business impact-not just functionality. You will: Lead enterprise-scale commercial technology transformations from vision through execution and value realization Anchor initiatives in clear guiding principles, business outcomes, and measurable commercial impact Establish transformation roadmaps that balance near-term delivery with long-term platform scalability Bring together experience-led design, AI-first innovation, and disciplined program execution Proactively and assertively drive progress in complex, multi-stakeholder environments Test hypotheses early and iterate based on evidence, feedback, and adoption data Ensure alignment across senior business and technology leadership You will operate at the intersection of technology, data, AI, and commercial strategy-connecting platform modernization to real improvements in relationship quality, pipeline health, and revenue growth. KEY RESPONSIBILITIES Program & Transformation Leadership Operate within the IT Transformation Management Office (TMO), leveraging transformation best practices and governance Lead with a clear, outcome-oriented narrative anchored in guiding principles and strategic intent Establish and run the program, proactively and assertively managing milestones, dependencies, risks, and resourcing Lead cross-functional teams spanning product, engineering, data, UX, and business stakeholders Test assumptions and hypotheses early, iterating plans and approaches based on evidence and learning Define initiative-level outcomes, success metrics, and value realization mechanisms Ensure transparency through clear executive communications, reporting, and decision forums Relationship Excellence / CRM Transformation - Initial Flagship Initiative Lead the end-to-end IT transformation of Relationship Excellence (REx), BCG's global CRM platform Define the future-state vision, experience principles, and transformation roadmap Lead visioning and planning activities for MVP delivery and global solutions Ensure the platform is experience-led, intuitive, and embedded into Partner and Business Development workflows Drive AI-first capabilities, including relationship intelligence, automated insights, and next-best-action recommendations Commercial Impact & Adoption Partner closely with Global Commercial Technology & Success leadership, Business Development leaders, and Partners Ensure solutions translate into measurable improvements in relationship quality, commercial productivity, and revenue outcomes Lead change management, adoption, and enablement strategies Drive sustained behavior change and long-term value realization YOU'RE GOOD AT Leading large-scale CRM, commercial enablement, or customer/relationship platform transformations Managing complex, multi-year IT programs with senior executive stakeholders Operating effectively in ambiguous environments and proactively driving clarity and momentum Translating Business Development and Partner needs into scalable, enterprise-grade technology solutions Delivering experience-led, AI-enabled platforms Connecting platform modernization to measurable commercial outcomes Testing hypotheses early and iterating based on adoption data and user feedback Influencing across IT and business teams without direct authority Communicating effectively across audiences-from engineers to executive leadership What You'll Bring Proven experience as a Program Director, Transformation Director, or equivalent senior leader within IT, digital, or technology organizations Strong track record leading large-scale CRM, commercial technology, or enterprise platform transformations Deep expertise in CRM platforms, relationship management systems, or commercial enablement technologies Broader experience across digital platforms, AI-enabled solutions, or enterprise data-driven products Strong understanding of Business Development, partner workflows, and professional services commercial models Demonstrated experience delivering AI-enabled or data-driven transformation initiatives Solid background in application development and modern engineering practices Expertise in Agile and hybrid delivery methodologies Strong executive presence with exceptional written and verbal communication skills Ability to challenge legacy approaches and drive innovation at scale Bachelor's degree in Business, Management, Technology, or related field-or equivalent experience leading complex, business-critical technology transformations PMP / PRINCE II certification a plus Familiarity with GenAI platforms, cloud ecosystems, and modern delivery tooling strongly preferred Who You'll Work With You will work closely with the IT Transformation Management Office, Global Commercial Technology & Success leadership, Business Development stakeholders, Partners, and global product, engineering, data, AI, and UX teams. This role sits at the intersection of commercial strategy and enterprise technology-playing a critical role in how BCG strengthens relationships, modernizes commercial capabilities, and accelerates global business growth. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 23, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Reporting into the IT Transformation Management Office (TMO) and aligned to Global Commercial Technology & Success, the IT Transformation Program Director will lead program management for highly complex, enterprise-wide commercial technology initiatives that drive partner effectiveness, client relationship strength, and business growth. This is a high-visibility transformation leadership role with an initial mandate to lead the transformation of Relationship Excellence (REx)-BCG's global, experience-led and AI-enabled CRM platform for all Partners, supporting Business Development and commercial consulting success. Over time, the role will expand to include additional large-scale commercial technology and AI-enabled initiatives across the Global Commercial Technology & Success portfolio. The successful candidate will combine deep CRM and commercial enablement expertise with broader transformation leadership capabilities across digital platforms, AI-driven solutions, data-enabled products, and global adoption programs. WHAT YOU'LL DO BCG continues to invest significantly in technology, data, and AI to strengthen client relationships, enhance commercial outcomes, and drive growth. As IT Transformation Program Director for Global Commercial Technology & Success, you will ensure that complex technology initiatives deliver measurable business impact-not just functionality. You will: Lead enterprise-scale commercial technology transformations from vision through execution and value realization Anchor initiatives in clear guiding principles, business outcomes, and measurable commercial impact Establish transformation roadmaps that balance near-term delivery with long-term platform scalability Bring together experience-led design, AI-first innovation, and disciplined program execution Proactively and assertively drive progress in complex, multi-stakeholder environments Test hypotheses early and iterate based on evidence, feedback, and adoption data Ensure alignment across senior business and technology leadership You will operate at the intersection of technology, data, AI, and commercial strategy-connecting platform modernization to real improvements in relationship quality, pipeline health, and revenue growth. KEY RESPONSIBILITIES Program & Transformation Leadership Operate within the IT Transformation Management Office (TMO), leveraging transformation best practices and governance Lead with a clear, outcome-oriented narrative anchored in guiding principles and strategic intent Establish and run the program, proactively and assertively managing milestones, dependencies, risks, and resourcing Lead cross-functional teams spanning product, engineering, data, UX, and business stakeholders Test assumptions and hypotheses early, iterating plans and approaches based on evidence and learning Define initiative-level outcomes, success metrics, and value realization mechanisms Ensure transparency through clear executive communications, reporting, and decision forums Relationship Excellence / CRM Transformation - Initial Flagship Initiative Lead the end-to-end IT transformation of Relationship Excellence (REx), BCG's global CRM platform Define the future-state vision, experience principles, and transformation roadmap Lead visioning and planning activities for MVP delivery and global solutions Ensure the platform is experience-led, intuitive, and embedded into Partner and Business Development workflows Drive AI-first capabilities, including relationship intelligence, automated insights, and next-best-action recommendations Commercial Impact & Adoption Partner closely with Global Commercial Technology & Success leadership, Business Development leaders, and Partners Ensure solutions translate into measurable improvements in relationship quality, commercial productivity, and revenue outcomes Lead change management, adoption, and enablement strategies Drive sustained behavior change and long-term value realization YOU'RE GOOD AT Leading large-scale CRM, commercial enablement, or customer/relationship platform transformations Managing complex, multi-year IT programs with senior executive stakeholders Operating effectively in ambiguous environments and proactively driving clarity and momentum Translating Business Development and Partner needs into scalable, enterprise-grade technology solutions Delivering experience-led, AI-enabled platforms Connecting platform modernization to measurable commercial outcomes Testing hypotheses early and iterating based on adoption data and user feedback Influencing across IT and business teams without direct authority Communicating effectively across audiences-from engineers to executive leadership What You'll Bring Proven experience as a Program Director, Transformation Director, or equivalent senior leader within IT, digital, or technology organizations Strong track record leading large-scale CRM, commercial technology, or enterprise platform transformations Deep expertise in CRM platforms, relationship management systems, or commercial enablement technologies Broader experience across digital platforms, AI-enabled solutions, or enterprise data-driven products Strong understanding of Business Development, partner workflows, and professional services commercial models Demonstrated experience delivering AI-enabled or data-driven transformation initiatives Solid background in application development and modern engineering practices Expertise in Agile and hybrid delivery methodologies Strong executive presence with exceptional written and verbal communication skills Ability to challenge legacy approaches and drive innovation at scale Bachelor's degree in Business, Management, Technology, or related field-or equivalent experience leading complex, business-critical technology transformations PMP / PRINCE II certification a plus Familiarity with GenAI platforms, cloud ecosystems, and modern delivery tooling strongly preferred Who You'll Work With You will work closely with the IT Transformation Management Office, Global Commercial Technology & Success leadership, Business Development stakeholders, Partners, and global product, engineering, data, AI, and UX teams. This role sits at the intersection of commercial strategy and enterprise technology-playing a critical role in how BCG strengthens relationships, modernizes commercial capabilities, and accelerates global business growth. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
CapGemini
frog - Director - Financial Services Transformation (Service)
CapGemini
frog - Director - Financial Services Transformation (Service) frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large-scale and complex programmes of work from inception to implementation that leverage Capgemini group-wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Mar 22, 2026
Full time
frog - Director - Financial Services Transformation (Service) frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experience by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you'll be joining the "pond," a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw upon our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. Frogs value humour, positivity, and community just as highly as performance and outcomes. We have an open, flexible and inclusive culture. Working at frog means you are empowered to meet the moment and Make Your Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering exceptional end to end experiences for both customers and frontline colleagues You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particularly in insurance and retail banking. You will leverage your hands on experience of large scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike. Key Responsibilities Lead and grow frog's Service Transformation activities across FS clients contributing to the overall growth of our business with FS clients Create and deliver transformation strategies that align with business goals such as operational efficiency, CRM optimisation, personalised experiences and delivering innovative customer care. Lead and deliver large-scale and complex programmes of work from inception to implementation that leverage Capgemini group-wide capabilities, have sound commercial foundation, measurable business outcomes and that excite and engage our clients and colleagues. Lead business development, including shaping proposals, responding to bids, pitching to clients, and growing key accounts. Build trusted relationships as a strategic advisor to senior client stakeholders, including C suite leaders, leveraging your deep sector knowledge and consultancy experience. Inspire, coach and develop high performing teams, fostering a culture of creativity, collaboration, and excellence. Build and maintain a strong external presence through thought leadership, speaking engagements, and social media (e.g. LinkedIn). What we are looking for Consulting experience, ideally within Big 4. Deep Sector expertise in FS, in particular Insurance, with a strong understanding of market trends, regulatory landscape, and customer needs. Strong knowledge and experience of Service Transformation, leveraging technology such as CRM & CCaaS platforms (e.g. Salesforce, MS Dynamics, Google Dialogflow, Nice, Genesys etc), customer care operations and customer journey design. Proven track record of delivering complex transformation programmes in the insurance sector. Respected industry leader with a visible online presence and a strong network of insurance sector contacts. Passion for innovation and a human centred approach to problem solving. Experience working in or leading a sector focused team within a consultancy is highly desirable. What you will bring A good fit for this role will bring many of the skills, experience, and attributes below Strategic Leader - Capable of managing high performing teams while delivering impactful approaches that drive measurable results for our clients Experienced seller - a proven track record of identifying and driving potential opportunities with clients that will open up areas for frog to expand Pragmatic problem solver - adopts a proactive and flexible approach, focused on finding practical solutions and reducing complexity to drive results Collaborative team player - Builds strong relationships and works effectively across diverse stakeholders. Commercially astute - develops programmes of work that deliver commercially for both client and frog, is contractually savvy and takes a balanced approach to risk management Excellent interpersonal skills - Builds trust and fosters strong connections with colleagues, clients, and stakeholders. Adaptable and agile - Thrives in dynamic environments and embraces modern, agile ways of working Intellectually curious - seeks new and different ways of doing things and applies intellectual rigour to developing points of view and proposals Storyteller - can engage and excite across colleagues and clients alike through well crafted stories and messaging It would be a bonus if you had: Experience working with at least one of these platform providers - Salesforce, Microsoft Dynamics, Nice, Genesys, AWS, Google Dialogflow We don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. About Capgemini Invent Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end to end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.

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