Enterprise Account Director - Cisco, Networking, AI, Managed Services, Professional Services Location : London (Hybrid working) Package: £60k-£85k dependent on historical results, experience and alignment with role specification. Exceptional commission structure: Commission (100%-200% uplift) Healthcare, Pension, Dental Start: ASAP Company Dynamic Search Solutions are partnering with an innovative and fast- click apply for full job details
Feb 08, 2026
Full time
Enterprise Account Director - Cisco, Networking, AI, Managed Services, Professional Services Location : London (Hybrid working) Package: £60k-£85k dependent on historical results, experience and alignment with role specification. Exceptional commission structure: Commission (100%-200% uplift) Healthcare, Pension, Dental Start: ASAP Company Dynamic Search Solutions are partnering with an innovative and fast- click apply for full job details
Head of Technical Services - Overview Go back NELFT North East London Foundation Trust The closing date is 13 February 2026. The post holder will oversee architectural strategies and facilitate the changes required to gain the maximum value for the Trust while minimising disruptive impacts. The post-holder will lead on the development, implementation and management of the Trust's IT and Communications infrastructure, ICT Service Delivery, Digital Infrastructure, ICT Policies and procedures, Procurement & implementation, and support with Supplier and Contracts management. They will support the development of Information Technology Business Continuity and Disaster Recovery. The post holder is responsible for alignment of Digital and Data infrastructure support to Trust strategy and ensure the current environment is able to support future capabilities and requirements. Main duties of the job This is a highly technical management role designed to align highly technical strategy and standards with wider Trust strategy/standards; support the development and on-going operations of NELFT Digital Technical Services, Clinical and non-clinical applications, Perimeter Security, Servers, storage solutions, Disaster Recovery and Business Continuity policies and strategies. This is a hands-on role with strategic management responsibilities. The post holder will have a thorough understanding of the needs of the organization - work closely with colleagues, clinicians & directors to provide robust infrastructure and application solutions for the Trust. About us Our Values 2025 - 2030 Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are: We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people. High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 per annum (pro rata for part time). Job responsibilities Leading Infrastructure within informatics and inspiring others by its potential. Listening, responding and leading infrastructure support that is clinically and operationally meaningful. Promoting and championing healthcare informatics across the wider health community. Supporting the Delivery of the pillars within NELFT digital strategy. Developing and maintaining the NELFT Infrastructure technology. Assessing and building NELFTs Digital Maturity. Following established programme and project management principles, especially as evidenced via Prince. Assisting in the development and implementation of the Digital programme and Delivering Value programme across the trust. Support the Cyber and Information Strategies. As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks. Ensure all incidents, problems, changes, service requests are managed in accordance with NELFT service level agreements. Lead the Digital Technical Service Desk teams and provide exemplary management and support to team members. Ensure the requirements for the IT Service Desk environment align with ITIL v4. Deliver the highest standards of customer service to internal and external customers, striving to continually exceed customers' expectations for service delivery. Constantly looking at service improvement and producing Service Improvement plans. Maintain a comprehensive knowledge base and incorporate within the ITSM solution. Be responsible for the identification, definition, delivery and management of Service Desk services across NELFT. They will also be the owner of the Service Catalogue. Act as a technical specialist in the field of IT Service management with the ability to configure an ITSM solution. Responsible for drafting communications to service users during outages and working alongside Communications Lead to promote Service Desk. Be responsible for the identification and implementation of governance, risk and compliance. Ensure the service consistently meets service delivery targets through established capacity and business continuity plans. Monitor and evaluate staff and department performance against objectives; identify and manage change. Maintain a staff Skills/Training Matrix for staff development. Develop and maintain effective communication both within the NELFT and with relevant outside agencies. Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application. We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications. Education and Qualification MSc in a relevant IT discipline & Extensive experience in enterprise architecture High level IT Professional Accreditation e.g. CISSP, CEH, CCNP, CCIE Knowledge Skills and Experience Possess excellent understanding of Enterprise Architecture concepts and implementations In-depth knowledge of Cisco based network infrastructure, Cisco ASA, Software Defined Network and Next Generation firewalls, Cisco VPN solution, VMware, server based Microsoft products, storage and archiving solution, and Linux/Unix Systems Good understanding of applying Integration Architecture Framework to design business solutions and experience in working on highly complex Digital and Data projects Participate in developing governance guidance around system usage and maintain audits to ensure that standards are being adhered to. Support in developing Business Continuity Plans (BCPs) and Disaster Recovery (DR) plans are up-to-date and carry out tabletop exercises As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks In depth/expert knowledge of routers, firewalls, switches, VPN, wireless technologies, IDS/IPS, Sniffers, Network Management Demonstrable, in-depth technical skills, advanced keyboard skills, understanding of SAN, load balancers / failovers / backup tools Substantial experience of having provided ICT services in health and/or other public sector services. Significant experience in a "hands on" role, providing 1st/2nd and 3rd line technical IT support. Experience of working within a Helpdesk Environment Planning Demonstrated capability to plan a broad range of complex activities over short, medium and long-term timeframes and adjust plans and resource requirements Policy and Service Improvement Lead the work of the individual in supporting benefits realisation, change management and service redesign and play a key part in ensuring that the potential benefits of change are realised and key deliverables are produced and implemented within NELFT business units. Analytical and Judgmental Skills Plan to achieve and where appropriate exceed service delivery targets through a thorough analysis of all relevant information concerning costs, benefits, impact and risks to the business unit and the internal Digital and Data service operation function. Human Resources Experience of day-to-day management and motivation of a team/department and reviewing performance of staff, including recruitment, conducting appraisals, career development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. NELFT North East London Foundation Trust £76,965 to £88,682 a year per annum pro rata plus HCAS Contract Permanent Working pattern Full-time, Part-time, Job share, Flexible working
Feb 08, 2026
Full time
Head of Technical Services - Overview Go back NELFT North East London Foundation Trust The closing date is 13 February 2026. The post holder will oversee architectural strategies and facilitate the changes required to gain the maximum value for the Trust while minimising disruptive impacts. The post-holder will lead on the development, implementation and management of the Trust's IT and Communications infrastructure, ICT Service Delivery, Digital Infrastructure, ICT Policies and procedures, Procurement & implementation, and support with Supplier and Contracts management. They will support the development of Information Technology Business Continuity and Disaster Recovery. The post holder is responsible for alignment of Digital and Data infrastructure support to Trust strategy and ensure the current environment is able to support future capabilities and requirements. Main duties of the job This is a highly technical management role designed to align highly technical strategy and standards with wider Trust strategy/standards; support the development and on-going operations of NELFT Digital Technical Services, Clinical and non-clinical applications, Perimeter Security, Servers, storage solutions, Disaster Recovery and Business Continuity policies and strategies. This is a hands-on role with strategic management responsibilities. The post holder will have a thorough understanding of the needs of the organization - work closely with colleagues, clinicians & directors to provide robust infrastructure and application solutions for the Trust. About us Our Values 2025 - 2030 Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are: We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people. High Cost Area Supplement - Outer London This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 per annum (pro rata for part time). Job responsibilities Leading Infrastructure within informatics and inspiring others by its potential. Listening, responding and leading infrastructure support that is clinically and operationally meaningful. Promoting and championing healthcare informatics across the wider health community. Supporting the Delivery of the pillars within NELFT digital strategy. Developing and maintaining the NELFT Infrastructure technology. Assessing and building NELFTs Digital Maturity. Following established programme and project management principles, especially as evidenced via Prince. Assisting in the development and implementation of the Digital programme and Delivering Value programme across the trust. Support the Cyber and Information Strategies. As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks. Ensure all incidents, problems, changes, service requests are managed in accordance with NELFT service level agreements. Lead the Digital Technical Service Desk teams and provide exemplary management and support to team members. Ensure the requirements for the IT Service Desk environment align with ITIL v4. Deliver the highest standards of customer service to internal and external customers, striving to continually exceed customers' expectations for service delivery. Constantly looking at service improvement and producing Service Improvement plans. Maintain a comprehensive knowledge base and incorporate within the ITSM solution. Be responsible for the identification, definition, delivery and management of Service Desk services across NELFT. They will also be the owner of the Service Catalogue. Act as a technical specialist in the field of IT Service management with the ability to configure an ITSM solution. Responsible for drafting communications to service users during outages and working alongside Communications Lead to promote Service Desk. Be responsible for the identification and implementation of governance, risk and compliance. Ensure the service consistently meets service delivery targets through established capacity and business continuity plans. Monitor and evaluate staff and department performance against objectives; identify and manage change. Maintain a staff Skills/Training Matrix for staff development. Develop and maintain effective communication both within the NELFT and with relevant outside agencies. Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application. We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications. Education and Qualification MSc in a relevant IT discipline & Extensive experience in enterprise architecture High level IT Professional Accreditation e.g. CISSP, CEH, CCNP, CCIE Knowledge Skills and Experience Possess excellent understanding of Enterprise Architecture concepts and implementations In-depth knowledge of Cisco based network infrastructure, Cisco ASA, Software Defined Network and Next Generation firewalls, Cisco VPN solution, VMware, server based Microsoft products, storage and archiving solution, and Linux/Unix Systems Good understanding of applying Integration Architecture Framework to design business solutions and experience in working on highly complex Digital and Data projects Participate in developing governance guidance around system usage and maintain audits to ensure that standards are being adhered to. Support in developing Business Continuity Plans (BCPs) and Disaster Recovery (DR) plans are up-to-date and carry out tabletop exercises As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while using ITIL processes and other service delivery frameworks In depth/expert knowledge of routers, firewalls, switches, VPN, wireless technologies, IDS/IPS, Sniffers, Network Management Demonstrable, in-depth technical skills, advanced keyboard skills, understanding of SAN, load balancers / failovers / backup tools Substantial experience of having provided ICT services in health and/or other public sector services. Significant experience in a "hands on" role, providing 1st/2nd and 3rd line technical IT support. Experience of working within a Helpdesk Environment Planning Demonstrated capability to plan a broad range of complex activities over short, medium and long-term timeframes and adjust plans and resource requirements Policy and Service Improvement Lead the work of the individual in supporting benefits realisation, change management and service redesign and play a key part in ensuring that the potential benefits of change are realised and key deliverables are produced and implemented within NELFT business units. Analytical and Judgmental Skills Plan to achieve and where appropriate exceed service delivery targets through a thorough analysis of all relevant information concerning costs, benefits, impact and risks to the business unit and the internal Digital and Data service operation function. Human Resources Experience of day-to-day management and motivation of a team/department and reviewing performance of staff, including recruitment, conducting appraisals, career development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. NELFT North East London Foundation Trust £76,965 to £88,682 a year per annum pro rata plus HCAS Contract Permanent Working pattern Full-time, Part-time, Job share, Flexible working
Job Description Team Lead, Service Desk (Europe) Hybrid - London. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1-resolvable issues and enhance support readiness Assist with special projects as assigned Skills and Experience Extensive experience in a Service Desk or similar support environment Proven leadership, negotiation, and conflict resolution skills Exceptional customer support and interpersonal skills Excellent verbal and written communication; superior phone etiquette Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus
Feb 08, 2026
Full time
Job Description Team Lead, Service Desk (Europe) Hybrid - London. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. You will oversee daily operations, performance adherence, training, metric reporting, and serve as a liaison for special projects and escalations. This position is critical to delivering excellent customer support and continual service improvement. Key Responsibilities Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained Analyse team performance to identify areas for coaching, improvement, and training Mentor team members on career development plans, diversity and inclusion, and annual goal attainment Conduct call audits and ticket reviews to maintain quality standards Act as a customer liaison to resolve escalated issues Participate in and lead training sessions for new hires and existing team members Collaborate with other functional leads on process development and knowledge management Act as escalation point for unresolved incidents and interdepartmental conflicts Lead post-incident critiques to drive continuous improvement Work closely with Business Technology teams to identify L1-resolvable issues and enhance support readiness Assist with special projects as assigned Skills and Experience Extensive experience in a Service Desk or similar support environment Proven leadership, negotiation, and conflict resolution skills Exceptional customer support and interpersonal skills Excellent verbal and written communication; superior phone etiquette Strong initiative, attention to detail, and judgment Ability to multi-task and participate in flexible schedules/on-call rotations Deep knowledge of enterprise hardware/software, Microsoft Office, Active Directory, JIRA, and network tools Advanced troubleshooting skills and professional team collaboration Education and Certifications Degree or equivalent experience preferred IT Service Management (ITSMv3) certification preferred Microsoft Certified Systems Engineer (MCSE) certification is a plus
What You'll Lead Months 1-6: Design Through Active Validation Conduct stakeholder alignment across Finance, Supply, HR, Technology functions spanning 6 countries Design operating model, service catalogue, and governance frameworks based on stakeholder input Launch POCs testing Version 1.0 methodologies with willing participants Refine approaches based on real project evidence, not theoretical discussions Build champion network through demonstrated results and peer advocacy Months 7-12: Scale and Transfer Roll out proven methodologies across organization with comprehensive training Transition accountability to Senior PMO Director who shadowed the design work Ensure knowledge transfer through coaching and progressive responsibility handover Establish sustainable operations with quarterly advisory support model Launch enablement with technology Your Key Challenges Complex Stakeholder Dynamics:Building consensus across multiple functional areas that historically operated in siloes to enable 500+ PMs with varying skills, entrenched practices, and competing priorities. You'll need diplomatic skills to create coalitions through demonstrated value, not executive mandate. Technology Strategy Decisions:Guiding enterprise PMO platform optimization while preparing for future platform migration. Our technical specialists handle implementation; you ensure business logic transfers across platforms seamlessly. AI and Automation Opportunity Identification:The client has comprehensive AI governance and existing enterprise AI investment. You'll identify where AI adds genuine value and work with our Data & AI team to implement. Enable Vendor Strategy:Supporting the client's goal to internalize some of contractor spend through strategy and execution. What We Need Transformation Track Record: 15+ years building PMO capabilities in global matrix organizations Proven success moving organizations from informal practices to professional service delivery Experience in pharmaceutical, FMCG, consumer goods, or other highly regulated industries preferred Track record of sustainable capability building, not consultant dependency Leadership and Navigation Skills: Exceptional at building relationships and managing political complexity Comfortable working with C-suite while maintaining hands-on delivery accountability Ability to convert resistance through results and diplomatic influence Experience leading pilots and "test and learn" approaches before scaling Business and Opportunity Judgment: Understanding of shared services/GBS models with service catalogues and pricing Ability to identify where AI/automation creates genuine value vs. hype Experience connecting PMO capabilities to quantified business outcomes Comfort working alongside technical specialists while focusing on business strategy What You Don't Need to Be Technical Implementation Expert:We have ServiceNow specialists, Data & AI engineers, and integration architects. You guide strategy and identify opportunities; they handle technical execution. AI/ML Specialist:You need business judgment about where AI adds value, insights and ensure governance compliance. Our technical team builds the actual capabilities.
Feb 08, 2026
Full time
What You'll Lead Months 1-6: Design Through Active Validation Conduct stakeholder alignment across Finance, Supply, HR, Technology functions spanning 6 countries Design operating model, service catalogue, and governance frameworks based on stakeholder input Launch POCs testing Version 1.0 methodologies with willing participants Refine approaches based on real project evidence, not theoretical discussions Build champion network through demonstrated results and peer advocacy Months 7-12: Scale and Transfer Roll out proven methodologies across organization with comprehensive training Transition accountability to Senior PMO Director who shadowed the design work Ensure knowledge transfer through coaching and progressive responsibility handover Establish sustainable operations with quarterly advisory support model Launch enablement with technology Your Key Challenges Complex Stakeholder Dynamics:Building consensus across multiple functional areas that historically operated in siloes to enable 500+ PMs with varying skills, entrenched practices, and competing priorities. You'll need diplomatic skills to create coalitions through demonstrated value, not executive mandate. Technology Strategy Decisions:Guiding enterprise PMO platform optimization while preparing for future platform migration. Our technical specialists handle implementation; you ensure business logic transfers across platforms seamlessly. AI and Automation Opportunity Identification:The client has comprehensive AI governance and existing enterprise AI investment. You'll identify where AI adds genuine value and work with our Data & AI team to implement. Enable Vendor Strategy:Supporting the client's goal to internalize some of contractor spend through strategy and execution. What We Need Transformation Track Record: 15+ years building PMO capabilities in global matrix organizations Proven success moving organizations from informal practices to professional service delivery Experience in pharmaceutical, FMCG, consumer goods, or other highly regulated industries preferred Track record of sustainable capability building, not consultant dependency Leadership and Navigation Skills: Exceptional at building relationships and managing political complexity Comfortable working with C-suite while maintaining hands-on delivery accountability Ability to convert resistance through results and diplomatic influence Experience leading pilots and "test and learn" approaches before scaling Business and Opportunity Judgment: Understanding of shared services/GBS models with service catalogues and pricing Ability to identify where AI/automation creates genuine value vs. hype Experience connecting PMO capabilities to quantified business outcomes Comfort working alongside technical specialists while focusing on business strategy What You Don't Need to Be Technical Implementation Expert:We have ServiceNow specialists, Data & AI engineers, and integration architects. You guide strategy and identify opportunities; they handle technical execution. AI/ML Specialist:You need business judgment about where AI adds value, insights and ensure governance compliance. Our technical team builds the actual capabilities.
What you'll bring to the team Global Planning Director Global Insights & Strategy London B2 12 Month FTC Our purpose Bring joy, create connections, and make memories. Our vision To be the global leader in branded entertainment destinations and the greatest place to work and play. The opportunity We're looking for a Global Planning Director to lead strategic planning and alignment across Merlin's diverse portfolio of world-class attractions and brands. Sitting within our Global Insights & Strategy team, this role plays a critical part in shaping how our Growth function plans, prioritises and delivers impact across regions, brands and channels. You'll act as the central connector between global Centres of Excellence (Brand, Marketing, Indirect Sales, Customer Proposition) and our regional and cluster go-to-market teams - with a particular focus on International markets. Your work will ensure our planning cadence is joined up, insight-led and aligned to key governance forums including CPC, CIC, Executive Team and Main Board agendas. This is a highly visible role for a strategic, data-driven leader who thrives in complex, fast-paced environments and knows how to turn long-term vision into executable plans that drive growth. What you'll be doing Strategic planning & alignment Lead the global go-to-market calendar, ensuring synergy across brands, regions and specialisms Own the annual and multi-year go-to-market planning process, integrating global trends, insights and customer feedback Align go-to-market strategies with Merlin's wider business objectives and growth ambitions Collaboration & leadership Act as the central hub for regional and local go-to-market teams, driving alignment and sharing best practice Partner closely with commercial, operations, digital and insights teams to optimise go-to-market motion and delivery Governance, rhythm & performance Coordinate global activity across key seasons, campaigns and product launches, ensuring timely, high-quality execution Own the planning and trading rhythm, leading weekly, monthly and quarterly reviews Track changes to plans and actions, ensuring visibility through digital tools and clarity for senior stakeholders Monitor KPIs, challenge assumptions and recommend strategic course-corrections where needed Who you'll work with You'll collaborate extensively across Merlin, including: Global, regional and local go-to-market leaders Global Brand teams E-commerce and Digital Marketing Communications, Partnerships and Sponsorship External media agencies Insights, Strategy, Commercial and Finance teams Qualifications & Experience What we're looking for Experience & background Proven experience in a senior marketing or planning leadership role within a global or multi-regional organisation Strong strategic planning and programme management capability Deep understanding of brand, digital marketing and campaign analytics Experience leading complex stakeholder groups across cultures and geographies A data-driven mindset with the ability to translate insight into action Background in entertainment, tourism, hospitality or adjacent sectors Degree-level education (or equivalent) in business, analytics or a related field preferred Skills & capabilities Ability to lead global planning cycles, from annual calendars to multi-year roadmaps Strong influencing skills at executive and senior stakeholder level Collaborative leadership style that brings global and regional teams together Commercial acumen, connecting plans to revenue growth and ROI Curious, innovative thinker who keeps pace with evolving planning tools and methodologies Proven people leader who develops capability and builds high-performing teams How we lead at Merlin At Merlin, our leaders are: Soulfully Curious - always learning, exploring new perspectives and asking great questions Results Focused - clear on goals, accountable for outcomes and unafraid to course-correct Extraordinary Teammates - collaborative, generous with knowledge and contributors to enterprise-wide success Developers of People - coaches, mentors and champions of growth in others Why join us? This is a rare opportunity to shape how a global entertainment business plans for growth, connects teams across continents and brings bold strategies to life. You'll have real influence, global exposure and the chance to help millions of guests create unforgettable memories. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
Feb 08, 2026
Full time
What you'll bring to the team Global Planning Director Global Insights & Strategy London B2 12 Month FTC Our purpose Bring joy, create connections, and make memories. Our vision To be the global leader in branded entertainment destinations and the greatest place to work and play. The opportunity We're looking for a Global Planning Director to lead strategic planning and alignment across Merlin's diverse portfolio of world-class attractions and brands. Sitting within our Global Insights & Strategy team, this role plays a critical part in shaping how our Growth function plans, prioritises and delivers impact across regions, brands and channels. You'll act as the central connector between global Centres of Excellence (Brand, Marketing, Indirect Sales, Customer Proposition) and our regional and cluster go-to-market teams - with a particular focus on International markets. Your work will ensure our planning cadence is joined up, insight-led and aligned to key governance forums including CPC, CIC, Executive Team and Main Board agendas. This is a highly visible role for a strategic, data-driven leader who thrives in complex, fast-paced environments and knows how to turn long-term vision into executable plans that drive growth. What you'll be doing Strategic planning & alignment Lead the global go-to-market calendar, ensuring synergy across brands, regions and specialisms Own the annual and multi-year go-to-market planning process, integrating global trends, insights and customer feedback Align go-to-market strategies with Merlin's wider business objectives and growth ambitions Collaboration & leadership Act as the central hub for regional and local go-to-market teams, driving alignment and sharing best practice Partner closely with commercial, operations, digital and insights teams to optimise go-to-market motion and delivery Governance, rhythm & performance Coordinate global activity across key seasons, campaigns and product launches, ensuring timely, high-quality execution Own the planning and trading rhythm, leading weekly, monthly and quarterly reviews Track changes to plans and actions, ensuring visibility through digital tools and clarity for senior stakeholders Monitor KPIs, challenge assumptions and recommend strategic course-corrections where needed Who you'll work with You'll collaborate extensively across Merlin, including: Global, regional and local go-to-market leaders Global Brand teams E-commerce and Digital Marketing Communications, Partnerships and Sponsorship External media agencies Insights, Strategy, Commercial and Finance teams Qualifications & Experience What we're looking for Experience & background Proven experience in a senior marketing or planning leadership role within a global or multi-regional organisation Strong strategic planning and programme management capability Deep understanding of brand, digital marketing and campaign analytics Experience leading complex stakeholder groups across cultures and geographies A data-driven mindset with the ability to translate insight into action Background in entertainment, tourism, hospitality or adjacent sectors Degree-level education (or equivalent) in business, analytics or a related field preferred Skills & capabilities Ability to lead global planning cycles, from annual calendars to multi-year roadmaps Strong influencing skills at executive and senior stakeholder level Collaborative leadership style that brings global and regional teams together Commercial acumen, connecting plans to revenue growth and ROI Curious, innovative thinker who keeps pace with evolving planning tools and methodologies Proven people leader who develops capability and builds high-performing teams How we lead at Merlin At Merlin, our leaders are: Soulfully Curious - always learning, exploring new perspectives and asking great questions Results Focused - clear on goals, accountable for outcomes and unafraid to course-correct Extraordinary Teammates - collaborative, generous with knowledge and contributors to enterprise-wide success Developers of People - coaches, mentors and champions of growth in others Why join us? This is a rare opportunity to shape how a global entertainment business plans for growth, connects teams across continents and brings bold strategies to life. You'll have real influence, global exposure and the chance to help millions of guests create unforgettable memories. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
Overview Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. We are hiring for a Director of Product Marketing to lead the team looking after our most important product offering, Kraken Customer. In this role, you will redefine what core customer operations systems mean for utilities. You'll drive the go-to-market strategy, positioning, and messaging, collaborate closely with cross-functional teams, including Product, Sales, and Customer Success, to ensure successful product launches and market adoption for Kraken. The ideal candidate has a deep understanding of the energy sector, is a visionary and a strategic thinker who doesn't shy away from rolling up their sleeves. You'll be managing, hiring and growing a team of product marketers to help you achieve these goals. Responsibilities Drive the go-to-market strategy, positioning, and messaging for Kraken Customer. Collaborate with cross-functional teams including Product, Sales, and Customer Success to ensure successful product launches and market adoption. Define and execute GTM strategy and priorities for the solution line, driving its revenue and product adoption. Gather and apply customer, market and competitor insights to Kraken. Shape thought leadership, positioning, and messaging; ensure mastery of target personas. Enable internal teams, advocates and analysts to champion product value. Build and lead a team of product marketers; manage hiring and growth. Qualifications Proven experience in launching and marketing B2B SaaS products, ideally at an enterprise sales company. Background from energy, climate change, electric vehicles or smart transport sectors. Excellent analytical and problem-solving skills. Strong storytelling with the ability to simplify complex topics. Excellent communication, collaboration, and project management skills. Experience conducting customer and market research to drive insights and strategy. Prior people management experience is expected. International experience or knowledge of other languages is welcome. We are prioritising candidates based in London so they can come to the office at least three days a week. Company and Privacy Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5 and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, Website Privacy Notice, and Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including GDPR and CCPA. Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms.
Feb 07, 2026
Full time
Overview Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. We are hiring for a Director of Product Marketing to lead the team looking after our most important product offering, Kraken Customer. In this role, you will redefine what core customer operations systems mean for utilities. You'll drive the go-to-market strategy, positioning, and messaging, collaborate closely with cross-functional teams, including Product, Sales, and Customer Success, to ensure successful product launches and market adoption for Kraken. The ideal candidate has a deep understanding of the energy sector, is a visionary and a strategic thinker who doesn't shy away from rolling up their sleeves. You'll be managing, hiring and growing a team of product marketers to help you achieve these goals. Responsibilities Drive the go-to-market strategy, positioning, and messaging for Kraken Customer. Collaborate with cross-functional teams including Product, Sales, and Customer Success to ensure successful product launches and market adoption. Define and execute GTM strategy and priorities for the solution line, driving its revenue and product adoption. Gather and apply customer, market and competitor insights to Kraken. Shape thought leadership, positioning, and messaging; ensure mastery of target personas. Enable internal teams, advocates and analysts to champion product value. Build and lead a team of product marketers; manage hiring and growth. Qualifications Proven experience in launching and marketing B2B SaaS products, ideally at an enterprise sales company. Background from energy, climate change, electric vehicles or smart transport sectors. Excellent analytical and problem-solving skills. Strong storytelling with the ability to simplify complex topics. Excellent communication, collaboration, and project management skills. Experience conducting customer and market research to drive insights and strategy. Prior people management experience is expected. International experience or knowledge of other languages is welcome. We are prioritising candidates based in London so they can come to the office at least three days a week. Company and Privacy Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5 and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, Website Privacy Notice, and Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including GDPR and CCPA. Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms.
Product Director - Public Sector, NonProfit & Higher Education Full-time Company Description Meet Unit4 . With over 40 years of heritage, we're an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters.- A powerful statement that enables different priorities fordifferent people. We're shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. Job Description We are seeking a mission-driven and strategic Director of Industry Product Management to lead the development of ERP capabilities tailored to the unique needs of the public sector, nonprofit organizations, and higher education institutions. This role is ideal for a product leader who combines industry insight with hands-on product management skills, and who is passionate about building solutions that help mission-focused organizations operate more efficiently and effectively. You will work closely with horizontal product managers (e.g., Financials, HR, Procurement etc) to ensure our platform delivers end-to-end support for the operational, compliance, and funding models specific to these sectors. You will research, drive requirements, oversee design and drive launch for industry specific solutions. You will bring new products to market to drive further cross sell into the existing customer base and champion the development of new capabilities that will increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win. We're looking for a transformational leader who leads with authenticity, embraces constructive conflict, and consistently delivers sustainable value. The ideal candidate is someone who thrives in collaboration, always putting the customer experience at the center of decision-making. You are not only committed to driving and delivering on change, but you also hold yourself and others accountable to the highest standards. Most importantly, you know how to cultivate an environment where people feel empowered to succeed and grow. If you're ready to make a meaningful impact and help shape our future, we'd love to hear from you. Key Responsibilities Industry Strategy & Roadmap Alignment Define and maintain acomprehensive industry roadmap for public sector, nonprofit, and higher education verticals aligned with customer needs, market trends, and regulatory requirements. Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validatedetailed product requirements based on customer interviews, market research, and regulatory analysis. Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and increase their impact. Work with data and platform teams to define use cases for predictive analytics, intelligent workflows, and decision support into professional services use cases to allow our users to focus what matters. Cross-Functional Collaboration Act as the industry voice in product planning conversations with horizontal product teams. Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of our product strategy, to assist with go-to-market strategies, enablement, and to drive customer engagement. Engage directly with customers, partners, and policy experts to gather insights and validate product direction. Work across the company to monitor sector-specific regulations, funding models, and compliance frameworks to inform product development. Product Execution Support Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams. Ensure industry-specific requirements are prioritized and delivered in alignment with platform capabilities. Qualifications Experience in product management for ERP or enterprise SaaS platforms. Strong domain knowledge in public sector, nonprofit, or higher education operations. Proven ability to translate complex industry needs into scalable product solutions. Strong ability to influence without authority and work cross-functionally in a matrixed environment. Excellent communication, analytical, and stakeholder engagement skills. Experience with ERP platforms serving mission-driven sectors Familiarity with AI-enabled or data-rich product environments. This role can be based remotely in Spain or Portugal. Additional Information Who we are We are a people-first community that nurtures all the areas that surround your working experience. With us, you'll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. We believe that 'How work should feel' is an evolving statement. Work goes beyond tasks and everyday responsibilities it's about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. What we offer a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work talented colleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme a safe and inclusive working environment - supported by our Employee Resource Groups, which are open to all Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs: This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries - we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!
Feb 07, 2026
Full time
Product Director - Public Sector, NonProfit & Higher Education Full-time Company Description Meet Unit4 . With over 40 years of heritage, we're an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters.- A powerful statement that enables different priorities fordifferent people. We're shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. Job Description We are seeking a mission-driven and strategic Director of Industry Product Management to lead the development of ERP capabilities tailored to the unique needs of the public sector, nonprofit organizations, and higher education institutions. This role is ideal for a product leader who combines industry insight with hands-on product management skills, and who is passionate about building solutions that help mission-focused organizations operate more efficiently and effectively. You will work closely with horizontal product managers (e.g., Financials, HR, Procurement etc) to ensure our platform delivers end-to-end support for the operational, compliance, and funding models specific to these sectors. You will research, drive requirements, oversee design and drive launch for industry specific solutions. You will bring new products to market to drive further cross sell into the existing customer base and champion the development of new capabilities that will increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win. We're looking for a transformational leader who leads with authenticity, embraces constructive conflict, and consistently delivers sustainable value. The ideal candidate is someone who thrives in collaboration, always putting the customer experience at the center of decision-making. You are not only committed to driving and delivering on change, but you also hold yourself and others accountable to the highest standards. Most importantly, you know how to cultivate an environment where people feel empowered to succeed and grow. If you're ready to make a meaningful impact and help shape our future, we'd love to hear from you. Key Responsibilities Industry Strategy & Roadmap Alignment Define and maintain acomprehensive industry roadmap for public sector, nonprofit, and higher education verticals aligned with customer needs, market trends, and regulatory requirements. Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validatedetailed product requirements based on customer interviews, market research, and regulatory analysis. Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and increase their impact. Work with data and platform teams to define use cases for predictive analytics, intelligent workflows, and decision support into professional services use cases to allow our users to focus what matters. Cross-Functional Collaboration Act as the industry voice in product planning conversations with horizontal product teams. Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of our product strategy, to assist with go-to-market strategies, enablement, and to drive customer engagement. Engage directly with customers, partners, and policy experts to gather insights and validate product direction. Work across the company to monitor sector-specific regulations, funding models, and compliance frameworks to inform product development. Product Execution Support Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams. Ensure industry-specific requirements are prioritized and delivered in alignment with platform capabilities. Qualifications Experience in product management for ERP or enterprise SaaS platforms. Strong domain knowledge in public sector, nonprofit, or higher education operations. Proven ability to translate complex industry needs into scalable product solutions. Strong ability to influence without authority and work cross-functionally in a matrixed environment. Excellent communication, analytical, and stakeholder engagement skills. Experience with ERP platforms serving mission-driven sectors Familiarity with AI-enabled or data-rich product environments. This role can be based remotely in Spain or Portugal. Additional Information Who we are We are a people-first community that nurtures all the areas that surround your working experience. With us, you'll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. We believe that 'How work should feel' is an evolving statement. Work goes beyond tasks and everyday responsibilities it's about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. What we offer a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work talented colleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme a safe and inclusive working environment - supported by our Employee Resource Groups, which are open to all Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs: This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries - we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!
We are seeking an experienced Director, Product - Payments Fund Out to lead the regional execution and evolution of our funds out payments strategy for EMEA and North America-two regions that encompass a significant proportion of the world's major money remittance corridors. This role will oversee a high performing product team focused on expanding and optimizing our digital global remittance capabilities, critical to driving both near- and long term growth for Western Union in EMEA, NA, and beyond. As a key member of the global Payments Product organization, you will shape and execute strategic initiatives that deliver innovation, efficiency, and market competitiveness. Your work will be grounded in competitive analysis, industry trends, business goals, and strategic partnerships, with a focus on enabling seamless, compliant, and cost-effective customer experiences across the APAC region, reflecting its unique market dynamics and customer needs. You'll play a pivotal role in building a best in class remittance payments platform, helping us better serve customers around the world and solidify Western Union's position as a leader in global money movement. Role Responsibilities Lead a team of product managers (regional and remote) responsible for the inception, discovery, solutioning, development, testing, rollout, and maintenance of a product or platform. Prioritize work for junior members of the product team; direct the team's efforts across run, grow, and transform type programs and initiatives. Shape and evolve the team's ways of working by establishing high performing stakeholder relationships with adjacent functions and refining agile and end to end PDLC practices. Create conditions under which product teams can thrive by shaping our people/talent, process/procedure, product, and technology strategy. Ideate and pilot innovative ways of fulfilling our product mission. Own the product/platform roadmap and continuously make priority decisions based on business cases, market, user, and customer impacts. Act as a steward of platform investments by identifying risks and managing total cost of ownership for any given capability. Establish market positioning objectives for complex products and platforms. Continuously educate the product team and internal/external stakeholders on the vision, mission, and current/future state of our products and platforms. Prepare executive reporting around KPIs and OKRs. Be responsible for the performance of product teams, incorporating short and long term professional development goals at both team and individual levels. Exemplify Western Union's values around engagement and inclusion. Act as a change agent and driver of innovation. Role Requirements 7-10 years of product management experience in financial services, preferably within payments, plus 5+ years managing teams. Strong ability to leverage customer insights, market trends, and data to inform and execute product strategy. Undergraduate or graduate degree in business, engineering, or a related field. Excellent leadership, communication, and stakeholder management skills. Proven expertise in both strategic and tactical product management, with hands on experience in agile methodologies and full end to end PDLC. Strong project management skills, including planning, coordination, and execution across complex initiatives. Experience in market research and identifying opportunities for product innovation and expansion. Excellent writing and communication skills. Robust technological background and proven problem solving abilities with a solid understanding of technology and business processes. Track record of driving measurable impact through product delivery and team development. Benefits include: 25 days annual leave - plus 8 public holidays Comprehensive life & medical cover - including dependents Contributory pension plan Western Union values in person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives, ultimately helping us achieve our strategic goals. By connecting face to face, we are better able to learn from our peers, problem solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. This role is classified as Hybrid, defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
Feb 07, 2026
Full time
We are seeking an experienced Director, Product - Payments Fund Out to lead the regional execution and evolution of our funds out payments strategy for EMEA and North America-two regions that encompass a significant proportion of the world's major money remittance corridors. This role will oversee a high performing product team focused on expanding and optimizing our digital global remittance capabilities, critical to driving both near- and long term growth for Western Union in EMEA, NA, and beyond. As a key member of the global Payments Product organization, you will shape and execute strategic initiatives that deliver innovation, efficiency, and market competitiveness. Your work will be grounded in competitive analysis, industry trends, business goals, and strategic partnerships, with a focus on enabling seamless, compliant, and cost-effective customer experiences across the APAC region, reflecting its unique market dynamics and customer needs. You'll play a pivotal role in building a best in class remittance payments platform, helping us better serve customers around the world and solidify Western Union's position as a leader in global money movement. Role Responsibilities Lead a team of product managers (regional and remote) responsible for the inception, discovery, solutioning, development, testing, rollout, and maintenance of a product or platform. Prioritize work for junior members of the product team; direct the team's efforts across run, grow, and transform type programs and initiatives. Shape and evolve the team's ways of working by establishing high performing stakeholder relationships with adjacent functions and refining agile and end to end PDLC practices. Create conditions under which product teams can thrive by shaping our people/talent, process/procedure, product, and technology strategy. Ideate and pilot innovative ways of fulfilling our product mission. Own the product/platform roadmap and continuously make priority decisions based on business cases, market, user, and customer impacts. Act as a steward of platform investments by identifying risks and managing total cost of ownership for any given capability. Establish market positioning objectives for complex products and platforms. Continuously educate the product team and internal/external stakeholders on the vision, mission, and current/future state of our products and platforms. Prepare executive reporting around KPIs and OKRs. Be responsible for the performance of product teams, incorporating short and long term professional development goals at both team and individual levels. Exemplify Western Union's values around engagement and inclusion. Act as a change agent and driver of innovation. Role Requirements 7-10 years of product management experience in financial services, preferably within payments, plus 5+ years managing teams. Strong ability to leverage customer insights, market trends, and data to inform and execute product strategy. Undergraduate or graduate degree in business, engineering, or a related field. Excellent leadership, communication, and stakeholder management skills. Proven expertise in both strategic and tactical product management, with hands on experience in agile methodologies and full end to end PDLC. Strong project management skills, including planning, coordination, and execution across complex initiatives. Experience in market research and identifying opportunities for product innovation and expansion. Excellent writing and communication skills. Robust technological background and proven problem solving abilities with a solid understanding of technology and business processes. Track record of driving measurable impact through product delivery and team development. Benefits include: 25 days annual leave - plus 8 public holidays Comprehensive life & medical cover - including dependents Contributory pension plan Western Union values in person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives, ultimately helping us achieve our strategic goals. By connecting face to face, we are better able to learn from our peers, problem solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. This role is classified as Hybrid, defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.We are a UK based software development company with over 30 years' experience of specialising in manufacturing execution systems and machine connectivity. We provide a complete service that includes planning, installation, implementation, customisation, training and after sales support. A robust manufacturing system can be a key differentiator for manufacturers
Feb 07, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.We are a UK based software development company with over 30 years' experience of specialising in manufacturing execution systems and machine connectivity. We provide a complete service that includes planning, installation, implementation, customisation, training and after sales support. A robust manufacturing system can be a key differentiator for manufacturers
Chief Digital and Information Officer - National Crime Agency - SCS2 You can be based in London, Bristol, Birmingham or Warrington - however, this role will require frequent attendance at our London offices so you will need to be prepared to spend time there. Your contractual place of work will be Endeavour Square, Stratford. About the job Job summary We are seeking an outstanding digital and technology leader to join the NCA Executive team as Chief Digital and Information Officer. This is a pivotal role responsible for shaping and delivering the Agency's digital and data transformation, ensuring our people have the tools, platforms and insight needed to stay ahead of evolving criminal threats. You will be responsible for delivering complex digital, data and technology capabilities, driving innovation across analytics, engineering, cyber operations support, cloud transformation, enterprise IT, and core data capabilities. This is a unique and career-defining opportunity for a visionary leader who wants to make a profound impact on national security. Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Office partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor to the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes. Person specification The role holder will be an inspirational and supportive leader with significant experience of delivering digital, data and technology capabilities at an enterprise level. In your application you will need to demonstrate evidence against the below essential criteria: We ask that you write a statement of suitability of no more than two pages, A4 font Bahnschrift 11, using examples to explain how your skills and experience meet the essential criteria. Demonstrable experience of developing and executing enterprise level digital, data and technology strategies that shape organisational direction, embed digital and data thinking into corporate decision making, and align technology investment with organisational priorities and emerging societal, technological and data trends. Demonstrated experience in leading large-scale, performance-driven transformation initiatives, including the full lifecycle delivery of digital products, platforms and services. Proven ability to work collaboratively across the organisation to diagnose challenges, establish clear priorities, design and implement coherent roadmaps, and achieve measurable improvements in operational efficiency and effectiveness. Accountability for the resilience, security and sustainability of digital, data and technology services, including oversight of complex IT and data estates, effective technology and data architecture, and the proactive management of operational and supply chain risks, supported by appropriate levels of investment. Strong financial and commercial leadership, including ownership and optimisation of significant digital, data and technology budgets; defining appropriate sourcing strategies; and working with Commercial colleagues to ensure contracts and suppliers deliver value for money, resilience and strategic outcomes. Experience of building sustainable digital, data and technology capability, ensuring access to critical specialist skills and developing talent at all levels, while demonstrating inclusive leadership that embeds Equality, Diversity and Inclusion into ways of working and fosters a culture of trust, psychological safety and high performance. A strong track record of engaging, communicating and building effective partnerships with senior stakeholders across government, arm's length bodies and the private sector, using credibility and influence to align diverse interests and deliver shared outcomes.
Feb 07, 2026
Full time
Chief Digital and Information Officer - National Crime Agency - SCS2 You can be based in London, Bristol, Birmingham or Warrington - however, this role will require frequent attendance at our London offices so you will need to be prepared to spend time there. Your contractual place of work will be Endeavour Square, Stratford. About the job Job summary We are seeking an outstanding digital and technology leader to join the NCA Executive team as Chief Digital and Information Officer. This is a pivotal role responsible for shaping and delivering the Agency's digital and data transformation, ensuring our people have the tools, platforms and insight needed to stay ahead of evolving criminal threats. You will be responsible for delivering complex digital, data and technology capabilities, driving innovation across analytics, engineering, cyber operations support, cloud transformation, enterprise IT, and core data capabilities. This is a unique and career-defining opportunity for a visionary leader who wants to make a profound impact on national security. Key responsibilities: Define and lead digital, data and technology strategies that protect the public from serious and organised crime, working in partnership with NCA Director Transformation, law enforcement, national security and Home Office partners to expand and improve the NCAs use of technology and data. Enable the use of innovative approaches, artificial intelligence and emerging technologies whilst ensuring inclusivity, security and ethical practices. Oversee the delivery, management and maintenance of sustainable and highly available digital solutions that meet strategic goals and user needs. Ensure data and technology architecture decisions support scalability, reusability and interoperability with law enforcement, national security and Home Office partners. Ensure the NCA remains safe, secure and resilient to cyber threats and attacks by working closely with operational Commands and Security teams. Negotiate and secure multi-year investment for digital, data and technology and advise on investment priorities to maximise benefits and outcomes. Set the digital, data and technology sourcing strategy and lead a diverse set of technology suppliers to deliver value and accelerate the delivery of the technology strategy. Provide leadership, guidance, and support to the digital, data and technology teams and wider agency, setting clear expectations, mentoring team members, and fostering a positive and collaborative work environment. Be a trusted advisor to the board on all matters of digital, data and technology and contribute to the overall leadership of the NCA through membership of the Executive Committee, championing diversity and inclusion and other cross organisational responsibilities. Lead a diverse team of around 330 permanent digital, technology and data professionals to deliver against challenging requirements. Direct responsibility for an annual budget of c£100M. Shared responsibility for technology elements of transformation programmes. Person specification The role holder will be an inspirational and supportive leader with significant experience of delivering digital, data and technology capabilities at an enterprise level. In your application you will need to demonstrate evidence against the below essential criteria: We ask that you write a statement of suitability of no more than two pages, A4 font Bahnschrift 11, using examples to explain how your skills and experience meet the essential criteria. Demonstrable experience of developing and executing enterprise level digital, data and technology strategies that shape organisational direction, embed digital and data thinking into corporate decision making, and align technology investment with organisational priorities and emerging societal, technological and data trends. Demonstrated experience in leading large-scale, performance-driven transformation initiatives, including the full lifecycle delivery of digital products, platforms and services. Proven ability to work collaboratively across the organisation to diagnose challenges, establish clear priorities, design and implement coherent roadmaps, and achieve measurable improvements in operational efficiency and effectiveness. Accountability for the resilience, security and sustainability of digital, data and technology services, including oversight of complex IT and data estates, effective technology and data architecture, and the proactive management of operational and supply chain risks, supported by appropriate levels of investment. Strong financial and commercial leadership, including ownership and optimisation of significant digital, data and technology budgets; defining appropriate sourcing strategies; and working with Commercial colleagues to ensure contracts and suppliers deliver value for money, resilience and strategic outcomes. Experience of building sustainable digital, data and technology capability, ensuring access to critical specialist skills and developing talent at all levels, while demonstrating inclusive leadership that embeds Equality, Diversity and Inclusion into ways of working and fosters a culture of trust, psychological safety and high performance. A strong track record of engaging, communicating and building effective partnerships with senior stakeholders across government, arm's length bodies and the private sector, using credibility and influence to align diverse interests and deliver shared outcomes.
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Feb 07, 2026
Full time
Job Description: # Managing Director Seiki Systems is a leading UK supplier of manufacturing execution software solutions. Working with high precision manufacturing sectors, including Aerospace, Formula 1 & Orthopaedics Seiki operates at the cutting edge of British manufacturing. The company develops solutions which help improve its customers' competitiveness by providing software that plans, monitors, reports and helps optimise the use of manufacturing resources.You will join & lead a team supporting a product range encompassing, production data management, machine data acquisition, manual data collection and data reporting software.Seiki Systems is part of Vesta Software Group (a Jonas Company), a software supplier servicing a range of vertical markets with over 50,000 customers in 30+ countries. Sectors include Manufacturing, Metals, Auctions, Fitness, Sports & Leisure, Foodservice, Salons, Attractions, Education, Retail, Event Management, Construction, Moving & Storage, Laboratory Systems, Product Licensing, Payment Processing, Hotels, Resorts & more. This network of businesses provides a fertile environment to share expertise, knowledge & best practise with colleagues. Position: Offering both autonomy and scope for growth, you will plan, direct and manage all aspects and performance of the Business Unit (BU), design and deliver against an overall strategy to strengthen & grow the business. A growth mindset is required for this appointment. You will have extensive senior level experience aligned with or transferrable to the Manufacturing sector Working with the team to design, deliver & champion an Artificial Intelligence (AI) strategy that improves revenue, ebita, efficiencies & processes for customer, staff & shareholders A collaborative leader with a willingness to actively work on customer accounts and problem solve alongside any member of the team.BU goals to be defined and met in a timely fashion, working closely with and providing leadership to an established and knowledgeable team. The post requires, strong multi-tasking, organisational, interpersonal & leadership skills, experience of managing a P&L and multiple departments. With responsibility for the most senior relationships in strategically important accounts for both sales and service. Job Responsibilities: The role will report to a Group Leader and will be responsible for: Defining & actioning a growth and profitability strategy for the BU Motivating, leading & bringing the Seiki team with you on this growth & profitability strategy The financial and resource planning for all aspects of your BU, with full P&L control Ensuring the business is financially sound, well managed, and achieves key targets Directing and managing employees and resources to meet business objectives, within budget Overseeing the welfare and development of all employees Developing, motivating and empowering a dedicated and experienced team to deliver excellent results Responsibility for the growth strategy of the BU, including developing product strategy and ensuring delivery and support against a published roadmap Ensuring a high standard of work and customer service / satisfaction Building relationships with further industry partners and alliances, principally across the UK but potentially further afield - both in sales and delivery of solutions Implementing risk management policies to address strategic, operational and legislative compliance risks Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations. Leadership: Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team Full P&L management and controls, including cadence and reporting into the parent company Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business Sound planning skills and the ability to contribute to and influence strategic direction and vision Excellent decision-making skills and an analytical approach to problem solving. General: Experience in developing, implementing and enforcing company policies and procedures The ability to support the Group Leader to make informed decisions on behalf of shareholders Knowledge of statutory, legal, and contractual obligations Contract negotiations and frameworks with both suppliers and customers. Financial Results: Experience in financial management and establishing controls and balances to minimise financial risk Proven track record in meeting and/or exceeding revenue and profit targets and previous P&L management Experience designing and managing bonus, commissions, remuneration and reward schemes. Your Personal Characteristics will include: The ability to make difficult decisions quickly, even with limited information Provide a vision & strategy for a team to get behind and deliver growth Thrive in a results driven organisation and be comfortable with financial and performance measurement Have a detailed understanding of the measurements and metrics used to drive a successful company Have proven experience as a Business Leader or Senior Manager within a software business aligned with or transferrable to the Manufacturing sector Understand the need to balance commercial success with customer satisfaction and employee engagement Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment Have exceptional communication skills delivering clearly and confidently, both in person and in writing Be energetic, motivated, and enthusiastic with a "can do" attitude Have excellent attention to detail Work with honesty and integrity. Job Qualifications: A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience Senior Management experience and an established significant profile within the UK software industry aligned with or transferrable to Manufacturing sector. Business Unit: Seiki Systems Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular# Career Site: More About Jonas Software: Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.Jonas' vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of "Software for Life." We are committed to technology, product innovation, quality, and exceptional customer service.Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We're a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
Are you a major gifts fundraiser ready for a new and exciting opportunity? If so, read on! Associate Director of Advancement, UK & Europe Employer: Arizona State University Foundation Salary: Up to £75,000 Location: Hybrid working - London and Home + Travel Arizona State University is a new model for higher education - demonstrating excellence at scale with access. Today, ASU is the largest public university in the United States and has been recognised for eleven years as the most innovative university in the US. We believe that learning is for everyone. We are recruiting a new Associate Director of Advancement to help shape the future of ASU in the UK and Europe. As Associate Director, you will have the opportunity to engage with a unique, vibrant, and fast-growing global community who are deeply dedicated to inclusion and global impact, seeking solutions to some of our world's most pressing problems. You will be fundraising for dynamic priorities such as scholarships, centres and professorships, while also having the opportunity to co-create projects with donors, across the full spectrum of ASU's schools and centres. A key member of a small but crucial team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world. You will also have the opportunity to travel across the U.K. and Europe to build relationships with HNWIs, trusts and foundations and corporate partners. This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni and friends are genuinely changemakers. You will be working for a truly global organisation with an outstanding reputation and almost limitless potential. Closing date: No later than Midnight on Sunday 15 February 2026. N.B The right is reserved to change the deadline so please submit your application at your earliest convenience to avoid disappointment. The ASU Foundation has retained Constellate, an executive search firm, to assist with this search. Candidate review will continue until the position is filled. Interested? Please familiarise yourself with the attached Candidate Pack. To apply, please submit a CV and covering letter. Diversity and Inclusivity ASU Enterprise Partners proudly stands beside ASU and commits to building a more inclusive culture that supports diverse identities. We are working to recognise and address our shortcomings and hold ourselves accountable for setting and achieving thoughtful goals, initiatives and metrics. We welcome applications from all suitably qualified persons, and all appointments will be made on merit. Should you require reasonable adjustments made to the recruitment process, please let us know. No agencies please
Feb 07, 2026
Full time
Are you a major gifts fundraiser ready for a new and exciting opportunity? If so, read on! Associate Director of Advancement, UK & Europe Employer: Arizona State University Foundation Salary: Up to £75,000 Location: Hybrid working - London and Home + Travel Arizona State University is a new model for higher education - demonstrating excellence at scale with access. Today, ASU is the largest public university in the United States and has been recognised for eleven years as the most innovative university in the US. We believe that learning is for everyone. We are recruiting a new Associate Director of Advancement to help shape the future of ASU in the UK and Europe. As Associate Director, you will have the opportunity to engage with a unique, vibrant, and fast-growing global community who are deeply dedicated to inclusion and global impact, seeking solutions to some of our world's most pressing problems. You will be fundraising for dynamic priorities such as scholarships, centres and professorships, while also having the opportunity to co-create projects with donors, across the full spectrum of ASU's schools and centres. A key member of a small but crucial team in the UK, you will work remotely with teams of skilled and dynamic colleagues based predominantly in Phoenix, Arizona, as well as others around the world. You will also have the opportunity to travel across the U.K. and Europe to build relationships with HNWIs, trusts and foundations and corporate partners. This is a chance to be part of an institution that is multicultural, diverse and inclusive, and whose alumni and friends are genuinely changemakers. You will be working for a truly global organisation with an outstanding reputation and almost limitless potential. Closing date: No later than Midnight on Sunday 15 February 2026. N.B The right is reserved to change the deadline so please submit your application at your earliest convenience to avoid disappointment. The ASU Foundation has retained Constellate, an executive search firm, to assist with this search. Candidate review will continue until the position is filled. Interested? Please familiarise yourself with the attached Candidate Pack. To apply, please submit a CV and covering letter. Diversity and Inclusivity ASU Enterprise Partners proudly stands beside ASU and commits to building a more inclusive culture that supports diverse identities. We are working to recognise and address our shortcomings and hold ourselves accountable for setting and achieving thoughtful goals, initiatives and metrics. We welcome applications from all suitably qualified persons, and all appointments will be made on merit. Should you require reasonable adjustments made to the recruitment process, please let us know. No agencies please
Senior Product Marketing Manager UK: £75-85k Netherlands: €80-90k per annum Denmark: DKK 65-70k per month Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in the Nordics; growing rapidly in the UK and we are already seeing some great success in the Netherlands since opening the entity in mid-2024, but our ambition is to become the clear European market-leader in the coming years Why we're proud Debt refinancing through 1bn NOK senior secured bond in December 2025 2024 CX Awards Winner, 'Best Mid-Market Contact Center Platform' Puzzel was recognised as the 'most innovative European-founded CCaaS provider' and top 3 globally by Frost & Sullivan in 2023 Best Practices Company of the Year 2023 Consistently high Glassdoor rating Puzzel places high importance on work-life balance and flexible working hours - as recognised by Flexa, placing 16th overall for work:life balance in 2025! We are working with Mercer on salary benchmarking, to ensure pay equality and market competitiveness Read more about us here. The opportunity We're looking for a Senior Product Marketing Manager to help shape how Puzzel brings products to market. You'll sit at the intersection of Product, Sales, Partnerships, Customer Success, and Marketing - translating product value into clear messaging, positioning, and go-to-market strategies that drive adoption and growth. This is a senior role with high visibility and a big opportunity to influence product direction, commercial success, and market perception. What you'll do Positioning & messaging Own and evolve messaging and positioning across key products and target segments. Turn product capabilities into customer value stories that resonate. Build differentiated narratives against competitors and alternatives. Go-to-market leadership Lead end-to-end go-to-market plans for launches, updates, and new capabilities. Proactively manage stakeholders across the organisation to influence and share information, in the right medium, at the right time across local and global audiences. Create launch kits and enablement materials to drive adoption. Drive business impact or growth using data, analytical thinking and structured presentation skills. Sales enablement Partner closely with Commercial teams to create tools that help win and retain customers: pitch decks, battlecards, talk tracks, FAQs Run internal enablement sessions and support commercial readiness Customer & market insight Develop deep understanding of customers, personas, industries, and buyer journeys Define customer and market segment to identify, select and prioritize target segments to meet business needs Translate insights into product-market fit improvements and stronger GTM execution Monitor market trends and competitor moves Content & campaign collaboration Support demand generation campaigns with clear messaging and product expertise Contribute to high-impact customer stories and product proof points What you'll bring Strategic thinking paired with hands on execution. Clear communication and great stakeholder management. High ownership, momentum, and ability to move fast in a scaling environment. Strong collaboration skills - and the ability to influence without authority. The must haves A minimum of 4 years of professional experience in a product marketing management role, ideally in B2B SaaS. Demonstrated success owning GTM strategies and product launches. Has experience shaping and taking to market suite of products beyond individual isolated features or one-off campaigns. Strong messaging skills - you can simplify complexity without losing nuance. Confidence working with senior stakeholders across Product, Sales and Marketing. Strong commercial mindset: you understand what drives pipeline and revenue. The nice to haves Experience in CCaaS / customer experience / contact centre tech. Experience working with multiple markets, languages, or regions. Familiarity with enterprise buying cycles and procurement processes. Strong interpersonal skills and ability to manage initiatives across multiple departments and stakeholders and with a flexible mindset. Proactive, flexible and capable of working independently as well as working in a team. Strategic thinker, able to balance long term vision with short and medium term goals. The location This role can be located in the UK, Denmark or Netherlands. UK: we are remote-first; there is a preference to be in the Greater London as our Product Marketing Associate is based there, so nice to get time in the office together. NL: we are remote-first, but you'll have access to use any Regus office in the Netherlands 2 days per week. The team try to get together at least once per week. DK: Aarhus or Copenhagen offices, with expectation to be in 2-3 days per week. What's In it for You? Competitive salary based on Mercer salary benchmarking data Flexible, hybrid approach to working; split your time between the office and home You get to be part of a fun, driven and supportive team Annual Summer and Christmas parties Excellent development opportunities and a great company culture What to expect from the interview process Screening call with Talent Acquisition 1st interview with Product Marketing Director Panel with case study Final meeting with CMO Puzzel Values Built on Trust - trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us. Stronger Together - working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners. Stay Hungry - have a continuous hunger to raise our game, innovate and be the best we can be professionally. Diversity & Inclusion We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. Whilst we are proud to already have a diverse workforce from across the globe, we are aware that things could always be improved - for example, we currently have a ratio of female 26:74 male employees, which whilst not uncommon for the tech industry (average in SaaS is 26% female), it's far from ideal. So, what are we doing to improve this? Our Global Leadership Team (C suite) has shifted from 100% male at the start of 2023 to 4 men: 5 women. We have increased our % of female hires from 23.6% in 2021 to 38.5% in 2023 and 41% in 2024; 2025 dipped back to 34% - but this has never been a tickbox exercise, so we just want to make sure the trend remains positive. We are partnering with the likes of Flexa, who have significantly higher-than-average talent pools of candidates from diverse backgrounds. We are working with State Employment initiatives in Norway and Sweden to bring candidates through internship/apprenticeship routes and are investigating similar initiatives in the UK and Bulgaria. By raising awareness and transparency, we are hoping to further attract a diverse workforce. We are continuously striving to foster an inclusive and diverse environment, where everyone is celebrated for who they are. If there is anything we can do to support you in the interview process, or beyond, please let us know. One Last Thing Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt. Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for. By applying you accept the terms of our Privacy Notice which can be found on our website. Puzzel are not considering candidates that do not have a work permit in the country we are hiring in.
Feb 07, 2026
Full time
Senior Product Marketing Manager UK: £75-85k Netherlands: €80-90k per annum Denmark: DKK 65-70k per month Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years' experience since our foundation in Norway, we're already in the Nordics; growing rapidly in the UK and we are already seeing some great success in the Netherlands since opening the entity in mid-2024, but our ambition is to become the clear European market-leader in the coming years Why we're proud Debt refinancing through 1bn NOK senior secured bond in December 2025 2024 CX Awards Winner, 'Best Mid-Market Contact Center Platform' Puzzel was recognised as the 'most innovative European-founded CCaaS provider' and top 3 globally by Frost & Sullivan in 2023 Best Practices Company of the Year 2023 Consistently high Glassdoor rating Puzzel places high importance on work-life balance and flexible working hours - as recognised by Flexa, placing 16th overall for work:life balance in 2025! We are working with Mercer on salary benchmarking, to ensure pay equality and market competitiveness Read more about us here. The opportunity We're looking for a Senior Product Marketing Manager to help shape how Puzzel brings products to market. You'll sit at the intersection of Product, Sales, Partnerships, Customer Success, and Marketing - translating product value into clear messaging, positioning, and go-to-market strategies that drive adoption and growth. This is a senior role with high visibility and a big opportunity to influence product direction, commercial success, and market perception. What you'll do Positioning & messaging Own and evolve messaging and positioning across key products and target segments. Turn product capabilities into customer value stories that resonate. Build differentiated narratives against competitors and alternatives. Go-to-market leadership Lead end-to-end go-to-market plans for launches, updates, and new capabilities. Proactively manage stakeholders across the organisation to influence and share information, in the right medium, at the right time across local and global audiences. Create launch kits and enablement materials to drive adoption. Drive business impact or growth using data, analytical thinking and structured presentation skills. Sales enablement Partner closely with Commercial teams to create tools that help win and retain customers: pitch decks, battlecards, talk tracks, FAQs Run internal enablement sessions and support commercial readiness Customer & market insight Develop deep understanding of customers, personas, industries, and buyer journeys Define customer and market segment to identify, select and prioritize target segments to meet business needs Translate insights into product-market fit improvements and stronger GTM execution Monitor market trends and competitor moves Content & campaign collaboration Support demand generation campaigns with clear messaging and product expertise Contribute to high-impact customer stories and product proof points What you'll bring Strategic thinking paired with hands on execution. Clear communication and great stakeholder management. High ownership, momentum, and ability to move fast in a scaling environment. Strong collaboration skills - and the ability to influence without authority. The must haves A minimum of 4 years of professional experience in a product marketing management role, ideally in B2B SaaS. Demonstrated success owning GTM strategies and product launches. Has experience shaping and taking to market suite of products beyond individual isolated features or one-off campaigns. Strong messaging skills - you can simplify complexity without losing nuance. Confidence working with senior stakeholders across Product, Sales and Marketing. Strong commercial mindset: you understand what drives pipeline and revenue. The nice to haves Experience in CCaaS / customer experience / contact centre tech. Experience working with multiple markets, languages, or regions. Familiarity with enterprise buying cycles and procurement processes. Strong interpersonal skills and ability to manage initiatives across multiple departments and stakeholders and with a flexible mindset. Proactive, flexible and capable of working independently as well as working in a team. Strategic thinker, able to balance long term vision with short and medium term goals. The location This role can be located in the UK, Denmark or Netherlands. UK: we are remote-first; there is a preference to be in the Greater London as our Product Marketing Associate is based there, so nice to get time in the office together. NL: we are remote-first, but you'll have access to use any Regus office in the Netherlands 2 days per week. The team try to get together at least once per week. DK: Aarhus or Copenhagen offices, with expectation to be in 2-3 days per week. What's In it for You? Competitive salary based on Mercer salary benchmarking data Flexible, hybrid approach to working; split your time between the office and home You get to be part of a fun, driven and supportive team Annual Summer and Christmas parties Excellent development opportunities and a great company culture What to expect from the interview process Screening call with Talent Acquisition 1st interview with Product Marketing Director Panel with case study Final meeting with CMO Puzzel Values Built on Trust - trust is an intrinsic Nordic value, upon which Puzzel has been built. We trust each other and our customers and partners trust us. Stronger Together - working together in a genuinely collaborative way, with a shared purpose, we have an empowered organisation that is better equipped to delight customers and partners. Stay Hungry - have a continuous hunger to raise our game, innovate and be the best we can be professionally. Diversity & Inclusion We want everyone at Puzzel to be their true, authentic selves at work irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. Whilst we are proud to already have a diverse workforce from across the globe, we are aware that things could always be improved - for example, we currently have a ratio of female 26:74 male employees, which whilst not uncommon for the tech industry (average in SaaS is 26% female), it's far from ideal. So, what are we doing to improve this? Our Global Leadership Team (C suite) has shifted from 100% male at the start of 2023 to 4 men: 5 women. We have increased our % of female hires from 23.6% in 2021 to 38.5% in 2023 and 41% in 2024; 2025 dipped back to 34% - but this has never been a tickbox exercise, so we just want to make sure the trend remains positive. We are partnering with the likes of Flexa, who have significantly higher-than-average talent pools of candidates from diverse backgrounds. We are working with State Employment initiatives in Norway and Sweden to bring candidates through internship/apprenticeship routes and are investigating similar initiatives in the UK and Bulgaria. By raising awareness and transparency, we are hoping to further attract a diverse workforce. We are continuously striving to foster an inclusive and diverse environment, where everyone is celebrated for who they are. If there is anything we can do to support you in the interview process, or beyond, please let us know. One Last Thing Even if you feel you are only a 75% match for this role, we still want to hear from you. This list is purely indicative. Skills can always be learnt. Please note that we are not able to provide sponsorship for this role, so you must have eligibility to work in the country you are applying for. By applying you accept the terms of our Privacy Notice which can be found on our website. Puzzel are not considering candidates that do not have a work permit in the country we are hiring in.
A large, enterprise scale organization undergoing significant digital and data transformation is seeking a Senior Finance Analytics & AI Architect to lead the design and delivery of advanced analytics and AI enabled finance platforms. This role focuses on building insight driven finance capabilities using Oracle analytics and data technologies, supporting complex stakeholders across regulated and enterprise environments. The position combines technical architecture, delivery leadership, and strategic engagement with senior business leaders. Key Responsibilities Lead the architecture and delivery of enterprise scale Finance Analytics and AI solutions Design end to end analytics platforms using Oracle Analytics Cloud (OAC), Fusion Data Intelligence (FDI), and Autonomous Data Warehouse Own data ingestion, transformation, modelling, and visualisation layers Design and deploy predictive and AI driven use cases using Oracle Machine Learning Translate business and finance requirements into scalable technical solutions Provide technical leadership across delivery teams, ensuring quality, performance, and governance Support pre delivery shaping activities including solution design and stakeholder workshops Build strong relationships with senior finance, data, and technology stakeholders Mentor and develop technical talent within a high performance delivery environment Contribute to internal standards, patterns, and best practices for analytics and AI delivery Required Experience Proven experience architecting Oracle Analytics and/or AI్ platforms at enterprise scale Track record of leading complex analytics or data transformation initiatives (£2m+ value) Strong hands on experience with OAC, FDI, and Autonomous Data Warehouse Deep understanding of finance reporting including operational, management, and statutory reporting Solid knowledge of data warehousing, dimensional modelling, and ETL/ELT patterns Proficiency in SQL and PL/SQL Experience with Oracle Machine Learning or comparable ML technologies Strong stakeholder engagement and communication skills Ability to operate across both technical and business facing responsibilities Desirable Experience Background in Finance, Accounting, or Performance Management environments Exposure to Oracle Cloud Infrastructure and data integration services Experience working in regulated or public sector environments Relevant Oracle certifications Working Model Hybrid working model Flexibility to engage with multiple business units and senior stakeholders What's Offered Opportunity to lead high impact, enterprise wide analytics and AI initiatives Long term career progression within a growing data and digital capability Investment in professional development and technical growth Inclusive, performance driven environment focused on delivery excellence
Feb 07, 2026
Full time
A large, enterprise scale organization undergoing significant digital and data transformation is seeking a Senior Finance Analytics & AI Architect to lead the design and delivery of advanced analytics and AI enabled finance platforms. This role focuses on building insight driven finance capabilities using Oracle analytics and data technologies, supporting complex stakeholders across regulated and enterprise environments. The position combines technical architecture, delivery leadership, and strategic engagement with senior business leaders. Key Responsibilities Lead the architecture and delivery of enterprise scale Finance Analytics and AI solutions Design end to end analytics platforms using Oracle Analytics Cloud (OAC), Fusion Data Intelligence (FDI), and Autonomous Data Warehouse Own data ingestion, transformation, modelling, and visualisation layers Design and deploy predictive and AI driven use cases using Oracle Machine Learning Translate business and finance requirements into scalable technical solutions Provide technical leadership across delivery teams, ensuring quality, performance, and governance Support pre delivery shaping activities including solution design and stakeholder workshops Build strong relationships with senior finance, data, and technology stakeholders Mentor and develop technical talent within a high performance delivery environment Contribute to internal standards, patterns, and best practices for analytics and AI delivery Required Experience Proven experience architecting Oracle Analytics and/or AI్ platforms at enterprise scale Track record of leading complex analytics or data transformation initiatives (£2m+ value) Strong hands on experience with OAC, FDI, and Autonomous Data Warehouse Deep understanding of finance reporting including operational, management, and statutory reporting Solid knowledge of data warehousing, dimensional modelling, and ETL/ELT patterns Proficiency in SQL and PL/SQL Experience with Oracle Machine Learning or comparable ML technologies Strong stakeholder engagement and communication skills Ability to operate across both technical and business facing responsibilities Desirable Experience Background in Finance, Accounting, or Performance Management environments Exposure to Oracle Cloud Infrastructure and data integration services Experience working in regulated or public sector environments Relevant Oracle certifications Working Model Hybrid working model Flexibility to engage with multiple business units and senior stakeholders What's Offered Opportunity to lead high impact, enterprise wide analytics and AI initiatives Long term career progression within a growing data and digital capability Investment in professional development and technical growth Inclusive, performance driven environment focused on delivery excellence
A leading enterprise software company in Greater London is seeking a Product Director - Finance. This role involves owning product strategy, executing the finance offering, and managing a team of product managers. The ideal candidate has over 9 years of experience in product management, particularly within finance, and should possess strong strategic thinking and leadership skills. Join a dynamic team dedicated to transforming enterprise procurement processes and making impactful changes.
Feb 07, 2026
Full time
A leading enterprise software company in Greater London is seeking a Product Director - Finance. This role involves owning product strategy, executing the finance offering, and managing a team of product managers. The ideal candidate has over 9 years of experience in product management, particularly within finance, and should possess strong strategic thinking and leadership skills. Join a dynamic team dedicated to transforming enterprise procurement processes and making impactful changes.
All applications must be submitted with a relevant CV via email to . Location: Office Based, Knightsbridge London LEC ROBOTICS LEC Robotics is building the future of autonomous robotic solutions - and we're moving fast. We're a growing robotics startup with proven technology, real customers and big ambitions. Now we're looking for a hands-on Sales Director who knows how to sell autonomous robotics and is excited to roll up their sleeves and scale something meaningful. This is not a "sit-back-and-manage" role. You'll be closing deals, shaping strategy, talking to customers, and building the sales engine from the ground up. WHAT YOU'LL BE DOING Own revenue growth end-to-end for LEC Robotics Personally drive complex B2B sales of autonomous robotic solutions from first conversation to signed contract Build and refine our sales strategy, pricing and go-to-market approach Develop strong relationships with decision-makers Lead pilots, demos and proof-of-concept projects with customers Work directly with founders, product and engineering teams to turn customer feedback into product direction As we grow: hire, mentor and lead a sales team WHAT WE ARE LOOKING FOR Non-negotiable: Proven experience selling autonomous robotic solutions Strong track record of closing complex, high-value B2B deals Comfortable selling technical products with long sales cycles and multiple stakeholders Entrepreneurial mindset - you thrive in ambiguity and fast-moving environments Confident, credible communicator who can bridge business and technical conversations Self-starter who takes ownership and gets things done Bonus Points for Startup or scale-up experience Background in robotics, automation, logistics, manufacturing, or industrial tech Experience building sales processes from scratch International or enterprise sales exposure Why LEC Robotics? A real leadership role with influence over strategy, product, and growth Opportunity to help shape a robotics company at a critical growth stage High autonomy, fast decision-making, and zero red tape Competitive compensation with strong upside as the company scales
Feb 06, 2026
Full time
All applications must be submitted with a relevant CV via email to . Location: Office Based, Knightsbridge London LEC ROBOTICS LEC Robotics is building the future of autonomous robotic solutions - and we're moving fast. We're a growing robotics startup with proven technology, real customers and big ambitions. Now we're looking for a hands-on Sales Director who knows how to sell autonomous robotics and is excited to roll up their sleeves and scale something meaningful. This is not a "sit-back-and-manage" role. You'll be closing deals, shaping strategy, talking to customers, and building the sales engine from the ground up. WHAT YOU'LL BE DOING Own revenue growth end-to-end for LEC Robotics Personally drive complex B2B sales of autonomous robotic solutions from first conversation to signed contract Build and refine our sales strategy, pricing and go-to-market approach Develop strong relationships with decision-makers Lead pilots, demos and proof-of-concept projects with customers Work directly with founders, product and engineering teams to turn customer feedback into product direction As we grow: hire, mentor and lead a sales team WHAT WE ARE LOOKING FOR Non-negotiable: Proven experience selling autonomous robotic solutions Strong track record of closing complex, high-value B2B deals Comfortable selling technical products with long sales cycles and multiple stakeholders Entrepreneurial mindset - you thrive in ambiguity and fast-moving environments Confident, credible communicator who can bridge business and technical conversations Self-starter who takes ownership and gets things done Bonus Points for Startup or scale-up experience Background in robotics, automation, logistics, manufacturing, or industrial tech Experience building sales processes from scratch International or enterprise sales exposure Why LEC Robotics? A real leadership role with influence over strategy, product, and growth Opportunity to help shape a robotics company at a critical growth stage High autonomy, fast decision-making, and zero red tape Competitive compensation with strong upside as the company scales
Commercial Sales Director - B2B Technology London, UK 4 days / week on-site £60,000 - £70,000 + Commission A global organisation is hiring a senior commercial leader to drive revenue growth across a B2B technology-focused remit. This is a senior, high-impact role focused on owning and closing complex, high-value enterprise partnerships across multiple markets click apply for full job details
Feb 06, 2026
Full time
Commercial Sales Director - B2B Technology London, UK 4 days / week on-site £60,000 - £70,000 + Commission A global organisation is hiring a senior commercial leader to drive revenue growth across a B2B technology-focused remit. This is a senior, high-impact role focused on owning and closing complex, high-value enterprise partnerships across multiple markets click apply for full job details
GAN Integrity is a global leader in Governance, Risk, and Compliance (GRC) software, helping organizations build ethical cultures, reduce risk, and make informed decisions with confidence. We're looking for a driven and proactive Account Executive to join our global sales team. As an Account Executive at GAN, you'll focus on new business acquisition, selling GAN Integrity's enterprise GRC solutions to large organizations. You will manage complex, multi-stakeholder sales cycles and own the full 360 process from pipeline generation to deal close. Our ideal candidate is a strategic professional with strong sales discipline, a growth mindset, and a proven ability to navigate enterprise-level SaaS sales environments. What You'll Do Own and deliver against a annual sales target of $1.1 M, with an average deal size of $90k-$100k. Drive new logo acquisition, identifying, engaging and closing enterprise level opportunities. Manage complex, multi stakeholder sales cycles from prospecting through contract negotiation. Build and maintain a strong pipeline through outbound prospecting, partnerships, and inbound leads. Deliver compelling presentations and demonstrations that clearly communicate the value of GAN Integrity's solutions. Collaborate with internal teams-including Marketing, Solutions Consulting and Customer Success-to ensure a seamless client experience. Stay informed on market trends to position GAN Integrity effectively. Represent GAN Integrity as a trusted advisor in the GRC and compliance community. What We're Looking For Proven success in enterprise SaaS sales with consistent achievement of $1 M+ annual quotas. Strong experience in complex solutions selling, managing long sales cycles, and multiple stakeholders. A proactive mindset-motivated to build and own your pipeline while leveraging inbound opportunities. Background in compliance, risk, or GRC software is highly desirable. Experience across both smaller, high growth and larger, structured organizations. Demonstrated sales training and discipline; able to showcase a structured approach to selling. Excellent communication, negotiation and presentation skills. A growth mindset and collaborative approach to driving results. What We Offer A competitive salary that reflects your skills and experience. Flexible working hours and the freedom to work fully remotely. The chance to be part of something meaningful - helping to build an ethical and compliant business space around the globe. An opportunity to make a real, lasting impact on a rapidly growing company. About Us Founded by a Danish human rights activist in 2004, today GAN is a global company with a highly diverse team spanning a wide range of both professional and cultural backgrounds-from compliance lawyers and researchers to technology experts, designers, and developers across our offices in NYC, Copenhagen and London. GAN's unique setup within the compliance software industry and its extraordinary team helped GAN revolutionize the compliance space and raise venture capital from leading firms such as Apax and Aquiline Capital Partners. GAN's completely integrated and intuitive platform is trusted by many of the world's leading brands, such as Live Nation and Barrick, to help them better manage their compliance activities all in one place. At this time, GAN Integrity is unable to offer visa sponsorship, visa transfers, or relocation support for this role. Applicants must possess current and valid authorization to work in the country where they reside at the time of application. GAN Integrity is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We believe that every employee has the right to work in a positive, collaborative atmosphere that promotes equal opportunities and prohibits discriminatory practices. By submitting your application, you agree that GAN Integrity may collect your personal data for recruiting and related purposes. GAN Integrity's Candidate Privacy Notice explains what personal information GAN Integrity may process, where GAN Integrity may process your personal information, its purposes for processing your personal information, and the rights you can exercise over GAN Integrity's use of your personal information.
Feb 06, 2026
Full time
GAN Integrity is a global leader in Governance, Risk, and Compliance (GRC) software, helping organizations build ethical cultures, reduce risk, and make informed decisions with confidence. We're looking for a driven and proactive Account Executive to join our global sales team. As an Account Executive at GAN, you'll focus on new business acquisition, selling GAN Integrity's enterprise GRC solutions to large organizations. You will manage complex, multi-stakeholder sales cycles and own the full 360 process from pipeline generation to deal close. Our ideal candidate is a strategic professional with strong sales discipline, a growth mindset, and a proven ability to navigate enterprise-level SaaS sales environments. What You'll Do Own and deliver against a annual sales target of $1.1 M, with an average deal size of $90k-$100k. Drive new logo acquisition, identifying, engaging and closing enterprise level opportunities. Manage complex, multi stakeholder sales cycles from prospecting through contract negotiation. Build and maintain a strong pipeline through outbound prospecting, partnerships, and inbound leads. Deliver compelling presentations and demonstrations that clearly communicate the value of GAN Integrity's solutions. Collaborate with internal teams-including Marketing, Solutions Consulting and Customer Success-to ensure a seamless client experience. Stay informed on market trends to position GAN Integrity effectively. Represent GAN Integrity as a trusted advisor in the GRC and compliance community. What We're Looking For Proven success in enterprise SaaS sales with consistent achievement of $1 M+ annual quotas. Strong experience in complex solutions selling, managing long sales cycles, and multiple stakeholders. A proactive mindset-motivated to build and own your pipeline while leveraging inbound opportunities. Background in compliance, risk, or GRC software is highly desirable. Experience across both smaller, high growth and larger, structured organizations. Demonstrated sales training and discipline; able to showcase a structured approach to selling. Excellent communication, negotiation and presentation skills. A growth mindset and collaborative approach to driving results. What We Offer A competitive salary that reflects your skills and experience. Flexible working hours and the freedom to work fully remotely. The chance to be part of something meaningful - helping to build an ethical and compliant business space around the globe. An opportunity to make a real, lasting impact on a rapidly growing company. About Us Founded by a Danish human rights activist in 2004, today GAN is a global company with a highly diverse team spanning a wide range of both professional and cultural backgrounds-from compliance lawyers and researchers to technology experts, designers, and developers across our offices in NYC, Copenhagen and London. GAN's unique setup within the compliance software industry and its extraordinary team helped GAN revolutionize the compliance space and raise venture capital from leading firms such as Apax and Aquiline Capital Partners. GAN's completely integrated and intuitive platform is trusted by many of the world's leading brands, such as Live Nation and Barrick, to help them better manage their compliance activities all in one place. At this time, GAN Integrity is unable to offer visa sponsorship, visa transfers, or relocation support for this role. Applicants must possess current and valid authorization to work in the country where they reside at the time of application. GAN Integrity is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We believe that every employee has the right to work in a positive, collaborative atmosphere that promotes equal opportunities and prohibits discriminatory practices. By submitting your application, you agree that GAN Integrity may collect your personal data for recruiting and related purposes. GAN Integrity's Candidate Privacy Notice explains what personal information GAN Integrity may process, where GAN Integrity may process your personal information, its purposes for processing your personal information, and the rights you can exercise over GAN Integrity's use of your personal information.
ID: 1670 Assistant Director of Partnership, Services and Innovation Service: Bromley by Bow Centre, Family Action Salary: £61,000 (inclusive of ILW and market allowance) Location: Based at the Bromley by Bow Centre in Tower Hamlets. Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week. There will be travel within the London area and occasionally outside of this region. Hours: Full Time - 37 hours a week We offer flexible working arrangements - please see below for more details. Contract: Permanent Contract Family Action & the Role's Impact: At Family Action we support people through change, challenge or crisis. It's what we've done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. About the Role: The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change. Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation - if so, you have found it. The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support. BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion. In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model. BBBC is merging into Family Action early in 2026 and will become a part of Family Action's vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience. The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery. You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action. Responsibilities: Lead and manage strategic partnerships at a local and national level. Provide leadership and drive innovation across BBBC. Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action. Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development. Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery. Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action's polices and frameworks. Be a key member of Family Action's London team and the wider Senior Leadership Group. Main Requirements (for details check the job description and person specification): Strong track record in stakeholder engagement and cross-sector partnership working. Proven experience leading services for children, young people, adults and families. Ability to manage teams, budgets, income generation and service performance to a high standard. Knowledge of safeguarding, regulatory frameworks, and quality assurance processes. Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages. Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service - Enhanced Benefits: an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays up to 6% matched-pension contributions flexible working arrangements and new starters have the right to make flexible working requests from day one of employment enhanced paid sick leave and paid family leave provisions eye care and winter flu jabs vouchers cycle to work scheme investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. To Apply: Apply via our website and click the "Apply Now" link in the advert and fill out our digital application form Closing Date: Monday 9th February 2026 at 23:59 Interview dates - panel interview and presentation - Wednesday 4 th March 2026 with visit to the centre and staff focus group prior to this - date to be confirmed. For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families, children and adults and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview. For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Feb 06, 2026
Full time
ID: 1670 Assistant Director of Partnership, Services and Innovation Service: Bromley by Bow Centre, Family Action Salary: £61,000 (inclusive of ILW and market allowance) Location: Based at the Bromley by Bow Centre in Tower Hamlets. Given the leadership and collaborative nature of the post, the Assistant Director will be expected to have a strong presence and attend the Centre multiple times a week. There will be travel within the London area and occasionally outside of this region. Hours: Full Time - 37 hours a week We offer flexible working arrangements - please see below for more details. Contract: Permanent Contract Family Action & the Role's Impact: At Family Action we support people through change, challenge or crisis. It's what we've done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage, and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. About the Role: The Assistant Director position offers an exciting opportunity for an ambitious individual who is passionate about working within a strong, vibrant community to drive positive change. Are you an innovative, strong team player and leader, who is solution focused and passionate about making a difference in everything you do? Do you have a proven track record of partnership working, creating growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity? Are you looking for a diverse, ambitious and fast paced organisation - if so, you have found it. The Bromley by Bow Centre (BBBC), established in 1984, has grown into a nationally recognised model for community regeneration. Today, it serves as a key hub for the East London Borough of Tower Hamlets, with a mission to help the community thrive through person-centred, holistic, and integrated health and wellbeing support. BBBC works in close partnership with a range of stakeholders, its services span integrated advice, employability and enterprise programmes, learning opportunities, community and wellbeing support, social prescribing, and activities that foster inclusion. In addition, the Centre collaborates across organisations and communities to deepen understanding, share learning, and develop its principles and model. BBBC is merging into Family Action early in 2026 and will become a part of Family Action's vibrant London region, which works in and with diverse London communities and adapts to their evolving needs. Our work is underpinned by service user involvement, robust partner engagement, and a strong commitment to equality, diversity, and inclusion. We strive to create a sense of belonging for both staff and the people we support, and we are dedicated to innovating and co-designing services alongside those with lived experience. The role requires a strategic thinker who is confident in developing and working with external stakeholders and partners while maintaining a clear oversight of operational delivery. You will be creative, promote innovation, and contribute to the ongoing growth and strategic development of BBBC and services within the wider Family Action. Responsibilities: Lead and manage strategic partnerships at a local and national level. Provide leadership and drive innovation across BBBC. Operational line management of the Heads of Delivery and Impact ensuring the successful integration of BBBC into Family Action. Oversee budgets, manage financial risks, generate income, and contribute to sustainable service development. Represent BBBC and Family Action externally and build strong partnerships to support integrated service delivery. Ensure high-quality, safe, and compliant services through overseeing effective monitoring, auditing, and continuous improvement in line with Family Action's polices and frameworks. Be a key member of Family Action's London team and the wider Senior Leadership Group. Main Requirements (for details check the job description and person specification): Strong track record in stakeholder engagement and cross-sector partnership working. Proven experience leading services for children, young people, adults and families. Ability to manage teams, budgets, income generation and service performance to a high standard. Knowledge of safeguarding, regulatory frameworks, and quality assurance processes. Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantages. Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service - Enhanced Benefits: an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays up to 6% matched-pension contributions flexible working arrangements and new starters have the right to make flexible working requests from day one of employment enhanced paid sick leave and paid family leave provisions eye care and winter flu jabs vouchers cycle to work scheme investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. To Apply: Apply via our website and click the "Apply Now" link in the advert and fill out our digital application form Closing Date: Monday 9th February 2026 at 23:59 Interview dates - panel interview and presentation - Wednesday 4 th March 2026 with visit to the centre and staff focus group prior to this - date to be confirmed. For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families, children and adults and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview. For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Location: Bristol, London, Manchester Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with Defence and Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our team. If you are cleared to SC or DV level, we are very keen to hear from you. Connect to Extended Enterprise In a world that is constantly changing, organisations need to adapt quickly to respond to new risks and take advantage of new opportunities. Deloitte's Cyber practice advises organisations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. The Extended Enterprise (EE) team assists in identifying, evaluating and mitigating risks associated with external business relationships. Our services focus on improving confidence in an organisation's contractual relationships and include assisting with the validation of information exchanged between organisations and their customers, vendors and third-party service providers. Our services also help organisations improve the effectiveness and efficiency of their contract compliance monitoring processes and controls, resulting in improved business performance. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity The Deloitte Extended Enterprise IT Asset Management team is made up of business advisory professionals, as well as experienced IT practitioners, collaborating to assist clients in managing the multi-layered complexity of IT Asset Management (ITAM) programs. We offer a variety of services, from focussed diagnostics and vendor baselines to full ITAM implementations. As a neutral third party, we aim to provide a truly objective perspective on monitoring and governing IT assets. We offer a distinct approach that encompasses not just tools, but also people and processes - helping clients put the right skill sets, accountability and governance in place to effectively manage IT assets throughout the entire lifecycle. The right candidate would be expected to work in a team environment with Deloitte colleagues and client stakeholders. For more senior positions, candidates would also be expected to focus on business development and long-term client relationships, delivery of projects and managing and developing junior members of the team with the aim of growing Deloitte's IT Asset Management and Extended Enterprise practice. Connect to your skills and professional experience All applicants must hold UK security clearance to Security Check (SC) or Developed Vetting (DV) level. Essential Soft Skills We are looking for candidates with following behaviours and experience: The ability to analyse complex issues, identify root causes, and develop innovative solutions is crucial. Building and maintaining strong client relationships, understanding their needs. Clear and effective communication is vital, whether it's presenting findings, leading meetings, or collaborating with team members and clients. The capacity to mentor junior consultants and take charge of projects to achieve desired outcomes. The role often involves rapid changes and diverse projects, so adaptability to new environments and situations is key. Collaborating effectively within multidisciplinary teams, both internally and with clients, is essential for the role. The ability to handle multiple tasks and projects efficiently, meeting deadlines and managing workloads effectively, both independently and as part of a wider delivery team. Applying logical thinking, data analysis, and critical reasoning to solve complex business problems. Demonstrate a personal accountability for performance and delivery against project deadlines. Effectively managing a team, including performance evaluation, career development, and conflict resolution. The ability to address and resolve conflicts within the team and with clients, fostering a collaborative and productive work environment. Developing and implementing strategic plans to achieve both short-term and long-term objectives. A commitment to maintaining high-quality standards in project deliverables and adherence to compliance requirements. Technical Skills Our projects vary greatly, and your responsibility will differ based on the focus of the client engagement and your skillset, but could include: Strong analytical skills to collect, interpret, and manipulate software asset data to make informed decisions. Applying ITAM as a tool for business transformation, aligning software assets with clients' goals and designing and maintaining IT processes. Proficiency and hands on experience in implementation, configuration, and management of ITAM tools like ServiceNow, Snow License Manager, Flexera FNMS, and others for data collection, analysis, and reporting. Deep understanding of the SAM lifecycle, which involves developing and implementing processes to manage software assets effectively throughout their entire lifespan. Experience in negotiating software license agreements with vendors for optimal terms. Knowledge of software licensing implications in cloud environments, especially for SaaS applications. Ability to identify and mitigate risks associated with software asset management, including legal and financial risks. In-depth understanding of software licensing models and agreements across a range of software vendors e.g., Microsoft, Adobe, SAP, Autodesk, IBM, Oracle, Microfocus, Citrix, VMWare, RedHat, Open-Source GNU. The ability to create baseline, both manually and within SAM Tool, to ensure software compliance through tracking and reconciliation of licences. Identifying opportunities for cost savings and efficiency in software licensing and usage. The ability to analyse and rationalise an organisation's software applications, optimising the software portfolio to reduce redundancy and costs. Desirable skills The following skills and competencies are beneficial: Experience working in or with Government organisations, including the handling of assets subject to the Government Security Classification Policy. Familiarity with the fundamentals of Gen AI and how it can be applied in SAM processes, particularly in automating data analysis, trainings, contract analysis, service desk automation, chatbots, pattern recognition, and predictive modelling for more efficient and data-driven software asset management. Possession of relevant certifications, such as Certified Software Asset Manager (CSAM) or Certified IT Asset Manager (CITAM), CIS-ServiceNow SAM Pro, FinOps or equivalent which demonstrate expertise in SAM. Possession of project management certifications (e.g., PMP or PRINCE2 or equivalent) to effectively manage SAM projects and deliver engagements on time and within budget. Familiarity with international SAM standards, such as ISO 19770, ITIL to ensure compliance and best practices. Strong vendor management skills for effective negotiation, conflict resolution, and collaboration with software vendors. Proficiency in computer programming languages like PowerShell, SQL, Macros, VBScript, HTML, visualisation tools like Tableau, Qlik Sense or similar. Understanding computer hardware components, networking, domains, firewall, ports, DNS, Active Directory principles. Extensive experience working with large I.T systems or a bachelor's degree or equivalent in information technology, business, or related field. Skill in managing project budgets, forecasting, and resource allocation for projects to ensure financial targets are met. Identifying new business opportunities, building relationships with clients, eminence and contributing to the firm's growth. Proven ability to generate sales leads, sales support by responding to Request for Proposals (RFP), Invitation to Tenders (ITT). Maintaining a strong industry presence through participation in conferences, events, and industry associations to stay updated on industry trends and establish professional credibility. Strong skills in Microsoft Office applications, including Excel, Word, PowerPoint, and Access, for data analysis, reporting, documentation, and effective communication. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte . click apply for full job details
Feb 06, 2026
Full time
Location: Bristol, London, Manchester Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with Defence and Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our team. If you are cleared to SC or DV level, we are very keen to hear from you. Connect to Extended Enterprise In a world that is constantly changing, organisations need to adapt quickly to respond to new risks and take advantage of new opportunities. Deloitte's Cyber practice advises organisations on how to effectively mitigate risk and make informed and intelligent risk decisions around business processes, technology and operations. The Extended Enterprise (EE) team assists in identifying, evaluating and mitigating risks associated with external business relationships. Our services focus on improving confidence in an organisation's contractual relationships and include assisting with the validation of information exchanged between organisations and their customers, vendors and third-party service providers. Our services also help organisations improve the effectiveness and efficiency of their contract compliance monitoring processes and controls, resulting in improved business performance. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity The Deloitte Extended Enterprise IT Asset Management team is made up of business advisory professionals, as well as experienced IT practitioners, collaborating to assist clients in managing the multi-layered complexity of IT Asset Management (ITAM) programs. We offer a variety of services, from focussed diagnostics and vendor baselines to full ITAM implementations. As a neutral third party, we aim to provide a truly objective perspective on monitoring and governing IT assets. We offer a distinct approach that encompasses not just tools, but also people and processes - helping clients put the right skill sets, accountability and governance in place to effectively manage IT assets throughout the entire lifecycle. The right candidate would be expected to work in a team environment with Deloitte colleagues and client stakeholders. For more senior positions, candidates would also be expected to focus on business development and long-term client relationships, delivery of projects and managing and developing junior members of the team with the aim of growing Deloitte's IT Asset Management and Extended Enterprise practice. Connect to your skills and professional experience All applicants must hold UK security clearance to Security Check (SC) or Developed Vetting (DV) level. Essential Soft Skills We are looking for candidates with following behaviours and experience: The ability to analyse complex issues, identify root causes, and develop innovative solutions is crucial. Building and maintaining strong client relationships, understanding their needs. Clear and effective communication is vital, whether it's presenting findings, leading meetings, or collaborating with team members and clients. The capacity to mentor junior consultants and take charge of projects to achieve desired outcomes. The role often involves rapid changes and diverse projects, so adaptability to new environments and situations is key. Collaborating effectively within multidisciplinary teams, both internally and with clients, is essential for the role. The ability to handle multiple tasks and projects efficiently, meeting deadlines and managing workloads effectively, both independently and as part of a wider delivery team. Applying logical thinking, data analysis, and critical reasoning to solve complex business problems. Demonstrate a personal accountability for performance and delivery against project deadlines. Effectively managing a team, including performance evaluation, career development, and conflict resolution. The ability to address and resolve conflicts within the team and with clients, fostering a collaborative and productive work environment. Developing and implementing strategic plans to achieve both short-term and long-term objectives. A commitment to maintaining high-quality standards in project deliverables and adherence to compliance requirements. Technical Skills Our projects vary greatly, and your responsibility will differ based on the focus of the client engagement and your skillset, but could include: Strong analytical skills to collect, interpret, and manipulate software asset data to make informed decisions. Applying ITAM as a tool for business transformation, aligning software assets with clients' goals and designing and maintaining IT processes. Proficiency and hands on experience in implementation, configuration, and management of ITAM tools like ServiceNow, Snow License Manager, Flexera FNMS, and others for data collection, analysis, and reporting. Deep understanding of the SAM lifecycle, which involves developing and implementing processes to manage software assets effectively throughout their entire lifespan. Experience in negotiating software license agreements with vendors for optimal terms. Knowledge of software licensing implications in cloud environments, especially for SaaS applications. Ability to identify and mitigate risks associated with software asset management, including legal and financial risks. In-depth understanding of software licensing models and agreements across a range of software vendors e.g., Microsoft, Adobe, SAP, Autodesk, IBM, Oracle, Microfocus, Citrix, VMWare, RedHat, Open-Source GNU. The ability to create baseline, both manually and within SAM Tool, to ensure software compliance through tracking and reconciliation of licences. Identifying opportunities for cost savings and efficiency in software licensing and usage. The ability to analyse and rationalise an organisation's software applications, optimising the software portfolio to reduce redundancy and costs. Desirable skills The following skills and competencies are beneficial: Experience working in or with Government organisations, including the handling of assets subject to the Government Security Classification Policy. Familiarity with the fundamentals of Gen AI and how it can be applied in SAM processes, particularly in automating data analysis, trainings, contract analysis, service desk automation, chatbots, pattern recognition, and predictive modelling for more efficient and data-driven software asset management. Possession of relevant certifications, such as Certified Software Asset Manager (CSAM) or Certified IT Asset Manager (CITAM), CIS-ServiceNow SAM Pro, FinOps or equivalent which demonstrate expertise in SAM. Possession of project management certifications (e.g., PMP or PRINCE2 or equivalent) to effectively manage SAM projects and deliver engagements on time and within budget. Familiarity with international SAM standards, such as ISO 19770, ITIL to ensure compliance and best practices. Strong vendor management skills for effective negotiation, conflict resolution, and collaboration with software vendors. Proficiency in computer programming languages like PowerShell, SQL, Macros, VBScript, HTML, visualisation tools like Tableau, Qlik Sense or similar. Understanding computer hardware components, networking, domains, firewall, ports, DNS, Active Directory principles. Extensive experience working with large I.T systems or a bachelor's degree or equivalent in information technology, business, or related field. Skill in managing project budgets, forecasting, and resource allocation for projects to ensure financial targets are met. Identifying new business opportunities, building relationships with clients, eminence and contributing to the firm's growth. Proven ability to generate sales leads, sales support by responding to Request for Proposals (RFP), Invitation to Tenders (ITT). Maintaining a strong industry presence through participation in conferences, events, and industry associations to stay updated on industry trends and establish professional credibility. Strong skills in Microsoft Office applications, including Excel, Word, PowerPoint, and Access, for data analysis, reporting, documentation, and effective communication. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte . click apply for full job details
