Are you ready to shape the future of data-driven decision-making at JPMorgan Chase? Join us as a Platform and Data Operations Director and play a pivotal role in building the backbone of Client360. You will lead with impact, collaborating across teams to deliver innovative solutions that unify client data and drive business growth. Here, your expertise will help us deliver operational excellence and empower enterprise-wide transformation. Be part of a team where your leadership and vision make a difference. Job Summary As a Platform and Data Operations Director within Data, Digital and AI, you will lead the strategic planning and execution of platform and data operations for Client360. You will collaborate with cross-functional teams to advance a unified client view and champion data-driven decision-making. Your focus on compliance, integration of diverse insights, and operational excellence will foster client engagement and business growth. You will help drive enterprise transformation by ensuring our platforms and data operations are robust, secure, and scalable. Job Responsibilities Develop and execute strategic platform and data operations initiatives for Client360, aligning with organizational objectives. Oversee planning, execution, risk management, and delivery of key platform and data operations activities. Coach and mentor teams on best practices in platform management, data operations, and stakeholder engagement. Own platform and data operations performance, driving enhancements to achieve business outcomes. Collaborate with engineering, operations, and business teams to maintain and enhance platform and data processes. Define the platform and data operations experience, focusing on process optimization and stakeholder satisfaction. Oversee foundational platform and data processes that support Client360. Drive continuous improvement by establishing and monitoring key performance indicators. Leverage analytics, including machine learning and AI, to derive actionable business insights. Understand internal team needs and anticipate future requirements, collaborating across business lines. Utilize platform and data operations to deliver personalized client experiences and ensure regulatory compliance. Required Qualifications, Capabilities, and Skills Expertise in delivering platform and data operations, business initiatives, or transformation programs. Extensive knowledge of platform management, data operations, process improvement, strategic planning, and data analytics. Ability to influence adoption of key platform and data operations lifecycle activities. Experience driving change and managing stakeholders across multiple functions. Proven track record of leading large-scale platform, data integration, and analytics projects. Strong understanding of platform integration techniques, data governance, regulatory compliance, and data privacy. Customer-centric mindset with the ability to prioritize and deliver stakeholder needs. Experience leading cross-functional teams and managing stakeholders to drive innovation. Excellent problem-solving skills and strategic thinking about platform and data operations. Strong communication and interpersonal skills for presenting complex concepts to diverse audiences. Familiarity with emerging technologies and best practices in platform management, data operations, and CRM. Preferred Qualifications, Capabilities, and Skills Experience working in a highly matrixed, complex organization. Extensive experience in platform management, data operations, or CRM systems within a financial institution. Advanced degree in Computer Science, Data Science, Business, or a related field. Demonstrated ability to engage customers and stakeholders positively in platform and data operations.
Mar 21, 2026
Full time
Are you ready to shape the future of data-driven decision-making at JPMorgan Chase? Join us as a Platform and Data Operations Director and play a pivotal role in building the backbone of Client360. You will lead with impact, collaborating across teams to deliver innovative solutions that unify client data and drive business growth. Here, your expertise will help us deliver operational excellence and empower enterprise-wide transformation. Be part of a team where your leadership and vision make a difference. Job Summary As a Platform and Data Operations Director within Data, Digital and AI, you will lead the strategic planning and execution of platform and data operations for Client360. You will collaborate with cross-functional teams to advance a unified client view and champion data-driven decision-making. Your focus on compliance, integration of diverse insights, and operational excellence will foster client engagement and business growth. You will help drive enterprise transformation by ensuring our platforms and data operations are robust, secure, and scalable. Job Responsibilities Develop and execute strategic platform and data operations initiatives for Client360, aligning with organizational objectives. Oversee planning, execution, risk management, and delivery of key platform and data operations activities. Coach and mentor teams on best practices in platform management, data operations, and stakeholder engagement. Own platform and data operations performance, driving enhancements to achieve business outcomes. Collaborate with engineering, operations, and business teams to maintain and enhance platform and data processes. Define the platform and data operations experience, focusing on process optimization and stakeholder satisfaction. Oversee foundational platform and data processes that support Client360. Drive continuous improvement by establishing and monitoring key performance indicators. Leverage analytics, including machine learning and AI, to derive actionable business insights. Understand internal team needs and anticipate future requirements, collaborating across business lines. Utilize platform and data operations to deliver personalized client experiences and ensure regulatory compliance. Required Qualifications, Capabilities, and Skills Expertise in delivering platform and data operations, business initiatives, or transformation programs. Extensive knowledge of platform management, data operations, process improvement, strategic planning, and data analytics. Ability to influence adoption of key platform and data operations lifecycle activities. Experience driving change and managing stakeholders across multiple functions. Proven track record of leading large-scale platform, data integration, and analytics projects. Strong understanding of platform integration techniques, data governance, regulatory compliance, and data privacy. Customer-centric mindset with the ability to prioritize and deliver stakeholder needs. Experience leading cross-functional teams and managing stakeholders to drive innovation. Excellent problem-solving skills and strategic thinking about platform and data operations. Strong communication and interpersonal skills for presenting complex concepts to diverse audiences. Familiarity with emerging technologies and best practices in platform management, data operations, and CRM. Preferred Qualifications, Capabilities, and Skills Experience working in a highly matrixed, complex organization. Extensive experience in platform management, data operations, or CRM systems within a financial institution. Advanced degree in Computer Science, Data Science, Business, or a related field. Demonstrated ability to engage customers and stakeholders positively in platform and data operations.
Computacenter AG & Co. oHG
Birmingham, Staffordshire
Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 217248 Contract type: Standard Business Unit: IT Consulting Life on the team You'll be part of our dynamic and rapidly growing Consultancy Practice, working alongside a team of highly skilled consultants who are passionate about delivering exceptional outcomes for customers. This is a senior, client-facing role where you'll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. You'll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. At Computacenter, we invest heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What you'll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers and internal stakeholders across the business Stay ahead of industry trends, technologies, and best practices What you'll need Extensive experience across Microsoft 365 Collaboration Services including Exchange Online, SharePoint Online, Teams, and OneDrive Strong expertise in Microsoft Purview and information governance capabilities Solid experience with Identity Services including Active Directory, Entra ID, Single Sign-On, and Identity Governance Proven track record designing and delivering complex enterprise cloud solutions Experience leading technical pre-sales engagements and solution design Excellent communication and presentation skills, with the ability to influence senior stakeholders Ability to lead and coordinate large virtual technical teams Relevant technical certifications or equivalent industry experience If you're passionate about modern workplace transformation and enterprise cloud collaboration, this is a fantastic opportunity to make a real impact while working with cutting-edge technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Mar 21, 2026
Full time
Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading Job-ID: 217248 Contract type: Standard Business Unit: IT Consulting Life on the team You'll be part of our dynamic and rapidly growing Consultancy Practice, working alongside a team of highly skilled consultants who are passionate about delivering exceptional outcomes for customers. This is a senior, client-facing role where you'll collaborate with architects, engineers, and delivery teams to design and deliver complex Microsoft 365 solutions. You'll also play a key role in pre-sales engagements, shaping solutions, and influencing strategic decisions for our customers. At Computacenter, we invest heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What you'll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers and internal stakeholders across the business Stay ahead of industry trends, technologies, and best practices What you'll need Extensive experience across Microsoft 365 Collaboration Services including Exchange Online, SharePoint Online, Teams, and OneDrive Strong expertise in Microsoft Purview and information governance capabilities Solid experience with Identity Services including Active Directory, Entra ID, Single Sign-On, and Identity Governance Proven track record designing and delivering complex enterprise cloud solutions Experience leading technical pre-sales engagements and solution design Excellent communication and presentation skills, with the ability to influence senior stakeholders Ability to lead and coordinate large virtual technical teams Relevant technical certifications or equivalent industry experience If you're passionate about modern workplace transformation and enterprise cloud collaboration, this is a fantastic opportunity to make a real impact while working with cutting-edge technologies. About us We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our business may be about technology, but first of all it's about people With over 20,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong. As an equal opportunities employer, we're committed to ensuring fair and equal access to opportunities for all. Your application will be considered on its merits, regardless of your age, disability, ethnicity, gender identity, or any other characteristics protected by law. What matters most to us is that you share our vision and values, and bring the experience and skills we're looking for. We are proud to be a Disability Confident Employer. We welcome applications from disabled people and accept applications in alternative formats. We also guarantee to interview applicants who have a disability. If you share our values and want to make a meaningful impact in a supportive, forward-thinking environment - we'd love to hear from you!
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Delivery Director - GenAI Capability Enablement is responsible for driving the design, delivery, and scale of BCG's global Generative AI (GenAI) enablement strategy. This role ensures that GenAI technologies are deployed securely, responsibly, and efficiently across BCG: enabling business value creation, productivity, and innovation at scale. The Director will oversee the end-to-end enablement of GenAI capabilities: from model integration and agent orchestration to governance, security, and adoption, across BCG Core, BCG X, and CT functions. This includes establishing platform standards, ensuring responsible AI use, and orchestrating a cohesive GenAI ecosystem that supports use case acceleration across lines of business. The role requires strong cross-functional leadership, technical depth in AI platform engineering, and the ability to translate emerging AI technologies into scalable enterprise capabilities. Key Responsibilities Strategic Leadership & Transformation Define and execute BCG's global GenAI enablement strategy, aligning with firmwide AI, data, and digital transformation objectives. Drive the design and delivery of scalable GenAI platforms that enable secure, compliant, and reliable use of foundation models and AI agents across the enterprise. Establish an enterprise GenAI architecture and delivery framework, including model orchestration, retrieval-augmented generation (RAG), prompt engineering, and agent mesh design at scale. Work closely with the Capabilities Team to stay informed on the latest capability releases and ensure alignment on enablement requirements. Build alignment with functional and business stakeholders to ensure AI capabilities deliver measurable value and are adopted responsibly. Advise on best architecture practices based on end-user feedback, and feed these insights back to establish benchmarks for future capability builds with Capabilities team. Champion Responsible AI principles, ensuring fairness, transparency, and accountability are embedded in all AI-driven solutions. AI Platform Engineering & Enablement Lead the implementation of GenAI platform services, including model lifecycle management, API integration, vector databases, and prompt orchestration frameworks. Enable and govern the AI agent ecosystem, ensuring interoperability, security, and performance consistency across multiple use cases and teams. Collaborate with the Data, Security, Capabilities Build, and Infrastructure teams to ensure secure data access, compliance alignment, and protection of sensitive information used in AI workflows. Drive automation of AI deployment pipelines, environment provisioning, and monitoring for large-scale AI workloads across cloud and hybrid environments. Operational Excellence & Reliability Apply Site Reliability Engineering (SRE) principles to AI platform operations: ensuring high availability, observability, and proactive incident response. Define service-level objectives (SLOs) and reliability metrics for GenAI services and tools. Establish continuous evaluation of model performance, drift detection, and quality assurance of AI outputs. Oversee change management, release readiness, and lifecycle governance for AI agents, APIs, and foundational services. Governance, Compliance & Responsible AI Partner with Legal, Compliance, and Risk functions to implement policies governing data use, model transparency, and AI ethics. Ensure compliance with evolving regulations (e.g., EU AI Act, GDPR, ISO 42001) and BCG's internal Responsible AI framework. Implement automated monitoring and policy enforcement mechanisms for AI access, model usage, and data governance. Lead regular architecture and risk reviews to assess AI service exposure and maintain compliance posture. Financial & Vendor Management Manage the GenAI platform investment portfolio and operational budgets, ensuring scalability and long-term ROI. Evaluate and manage relationships with AI infrastructure, foundation model, and cloud providers (e.g., OpenAI, Anthropic, AWS, Azure, Google). Lead vendor performance management, cost optimization, and contractual governance for AI and data partnerships. Leadership & Talent Development Build and lead a global team of AI engineers, ML operations specialists, and solution architects, fostering a culture of innovation, experimentation, and delivery excellence. Drive continuous learning and upskilling initiatives across the broader organization on AI literacy, prompt design, and responsible use of GenAI tools. Collaborate with Product, Data, and Business leadership to integrate GenAI capabilities into BCG's digital platforms and client-facing solutions. What You'll Bring 10+ years of experience in AI, ML, or technology platform engineering , with at least 5 years in leadership roles delivering enterprise-scale solutions. Proven experience delivering AI/ML or GenAI platforms at scale, preferably in global or hybrid cloud environments. Strong understanding of LLM architectures, agent-based systems, prompt engineering, and vector-based search technologies. Experience with AI governance, MLOps, and responsible AI frameworks. Demonstrated ability to lead cross-functional delivery spanning IT, security, data, and business domains. Excellent communication and stakeholder management skills, capable of translating complex AI concepts into executive-level narratives. Preferred Qualifications Advanced degree in Computer Science, AI, Data Science, or a related technical discipline. Certifications or experience in cloud AI services (AWS, Azure, GCP), and MLOps/AI platform engineering. Hands-on familiarity with LLM orchestration frameworks (LangChain, LlamaIndex, OpenAI APIs, Bedrock, Azure OpenAI). Experience managing multi-model ecosystems and integrating external and proprietary models. Familiarity with AI observability tools, vector databases, and embedding pipelines. Additional info Work Environment & Additional Information Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Must be comfortable working in a fast-evolving AI landscape, balancing innovation speed with governance and operational stability. Role Impact The Global Delivery Director - GenAI Capability Enablement plays a pivotal role in shaping how BCG operationalizes Generative AI at scale. By building secure, governed, and high-performance AI platforms, this leader ensures BCG can innovate responsibly, accelerate digital transformation, and maintain a trusted AI ecosystem that empowers teams globally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 21, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The Global Delivery Director - GenAI Capability Enablement is responsible for driving the design, delivery, and scale of BCG's global Generative AI (GenAI) enablement strategy. This role ensures that GenAI technologies are deployed securely, responsibly, and efficiently across BCG: enabling business value creation, productivity, and innovation at scale. The Director will oversee the end-to-end enablement of GenAI capabilities: from model integration and agent orchestration to governance, security, and adoption, across BCG Core, BCG X, and CT functions. This includes establishing platform standards, ensuring responsible AI use, and orchestrating a cohesive GenAI ecosystem that supports use case acceleration across lines of business. The role requires strong cross-functional leadership, technical depth in AI platform engineering, and the ability to translate emerging AI technologies into scalable enterprise capabilities. Key Responsibilities Strategic Leadership & Transformation Define and execute BCG's global GenAI enablement strategy, aligning with firmwide AI, data, and digital transformation objectives. Drive the design and delivery of scalable GenAI platforms that enable secure, compliant, and reliable use of foundation models and AI agents across the enterprise. Establish an enterprise GenAI architecture and delivery framework, including model orchestration, retrieval-augmented generation (RAG), prompt engineering, and agent mesh design at scale. Work closely with the Capabilities Team to stay informed on the latest capability releases and ensure alignment on enablement requirements. Build alignment with functional and business stakeholders to ensure AI capabilities deliver measurable value and are adopted responsibly. Advise on best architecture practices based on end-user feedback, and feed these insights back to establish benchmarks for future capability builds with Capabilities team. Champion Responsible AI principles, ensuring fairness, transparency, and accountability are embedded in all AI-driven solutions. AI Platform Engineering & Enablement Lead the implementation of GenAI platform services, including model lifecycle management, API integration, vector databases, and prompt orchestration frameworks. Enable and govern the AI agent ecosystem, ensuring interoperability, security, and performance consistency across multiple use cases and teams. Collaborate with the Data, Security, Capabilities Build, and Infrastructure teams to ensure secure data access, compliance alignment, and protection of sensitive information used in AI workflows. Drive automation of AI deployment pipelines, environment provisioning, and monitoring for large-scale AI workloads across cloud and hybrid environments. Operational Excellence & Reliability Apply Site Reliability Engineering (SRE) principles to AI platform operations: ensuring high availability, observability, and proactive incident response. Define service-level objectives (SLOs) and reliability metrics for GenAI services and tools. Establish continuous evaluation of model performance, drift detection, and quality assurance of AI outputs. Oversee change management, release readiness, and lifecycle governance for AI agents, APIs, and foundational services. Governance, Compliance & Responsible AI Partner with Legal, Compliance, and Risk functions to implement policies governing data use, model transparency, and AI ethics. Ensure compliance with evolving regulations (e.g., EU AI Act, GDPR, ISO 42001) and BCG's internal Responsible AI framework. Implement automated monitoring and policy enforcement mechanisms for AI access, model usage, and data governance. Lead regular architecture and risk reviews to assess AI service exposure and maintain compliance posture. Financial & Vendor Management Manage the GenAI platform investment portfolio and operational budgets, ensuring scalability and long-term ROI. Evaluate and manage relationships with AI infrastructure, foundation model, and cloud providers (e.g., OpenAI, Anthropic, AWS, Azure, Google). Lead vendor performance management, cost optimization, and contractual governance for AI and data partnerships. Leadership & Talent Development Build and lead a global team of AI engineers, ML operations specialists, and solution architects, fostering a culture of innovation, experimentation, and delivery excellence. Drive continuous learning and upskilling initiatives across the broader organization on AI literacy, prompt design, and responsible use of GenAI tools. Collaborate with Product, Data, and Business leadership to integrate GenAI capabilities into BCG's digital platforms and client-facing solutions. What You'll Bring 10+ years of experience in AI, ML, or technology platform engineering , with at least 5 years in leadership roles delivering enterprise-scale solutions. Proven experience delivering AI/ML or GenAI platforms at scale, preferably in global or hybrid cloud environments. Strong understanding of LLM architectures, agent-based systems, prompt engineering, and vector-based search technologies. Experience with AI governance, MLOps, and responsible AI frameworks. Demonstrated ability to lead cross-functional delivery spanning IT, security, data, and business domains. Excellent communication and stakeholder management skills, capable of translating complex AI concepts into executive-level narratives. Preferred Qualifications Advanced degree in Computer Science, AI, Data Science, or a related technical discipline. Certifications or experience in cloud AI services (AWS, Azure, GCP), and MLOps/AI platform engineering. Hands-on familiarity with LLM orchestration frameworks (LangChain, LlamaIndex, OpenAI APIs, Bedrock, Azure OpenAI). Experience managing multi-model ecosystems and integrating external and proprietary models. Familiarity with AI observability tools, vector databases, and embedding pipelines. Additional info Work Environment & Additional Information Hybrid or on-site work model. Occasional travel may be required for business, vendor, or team engagement. Must be comfortable working in a fast-evolving AI landscape, balancing innovation speed with governance and operational stability. Role Impact The Global Delivery Director - GenAI Capability Enablement plays a pivotal role in shaping how BCG operationalizes Generative AI at scale. By building secure, governed, and high-performance AI platforms, this leader ensures BCG can innovate responsibly, accelerate digital transformation, and maintain a trusted AI ecosystem that empowers teams globally. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
YOU DON T JUST OPEN DOORS: YOU OWN THE ROOM. Let s skip the clichés. This isn t a role for someone who hits targets. It s for someone who walks into a boardroom of senior partners and changes the temperature of the room. We re a globally backed, fast-scaling Legal Tech SaaS business transforming how mid-market and enterprise law firms run their firms - not just their cases. Our platform is mission-critical. Our growth is serious. And our next Senior Sales hire needs to be equally serious. The Mission Own and accelerate new business growth across London s law firm landscape - typically 50 to 300+ users. These are complex, consultative, multi-stakeholder sales. Managing Partners. COOs. IT Directors. Finance leads. Long cycles. High stakes. Significant deal values. You ll: • Drive full-cycle new business - from strategic prospecting to close • Run structured, disciplined qualification processes • Multi-thread across stakeholders with commercial intelligence • Forecast with accuracy and operate with total pipeline control • Close high-value SaaS deals that materially impact how firms operate This is hunting. Strategic hunting. Who You Are You combine presence with precision. The Art (the part you can t fake) • You command senior conversations without ego or noise • You re credible with partners, commercially sharp with operators • You simplify complex value without diluting it • You build trust quickly - and keep it • You don t pitch. • You lead conversations. The Science (the part that makes you consistent) • Pipeline is mathematics, not optimism • MEDDIC, SPICED, BANT - you have a framework and you use it • Your forecast is clean because your deals are qualified • Salesforce is a strategic tool, not an admin burden • You review your calls. You sharpen your craft. You hold yourself accountable You don t leave deals to chance. You engineer outcomes. What You ve Already Done • Closed complex, multi-stakeholder SaaS deals in mid-market or enterprise environments • Built new business from scratch, and enjoyed the chase • Managed long sales cycles with discipline and structure • Delivered consistent revenue in high-value B2B sales • Legal Tech experience is a strong advantage. • Elite SaaS performance from another vertical? We re listening. What You Get • £90,000 £110,000 Base • £180,000 £220,000 OTE - uncapped and genuinely achievable • Full Benefits Package But more importantly: • A defined London patch with real autonomy • Leadership that trusts high performers • A product with genuine traction and market credibility • A platform you ll be proud to sell • A culture that values craft, preparation and performance You ll be stretched. You ll be supported. You ll be expected to perform. The Real Question Are you a student of sales not just a participant? Do you analyse your pipeline like a CFO? Do you debrief your own calls? Do you read, refine and continuously sharpen your edge? If you ve read this and felt recognised, not intimidated - then you already know this isn t just another £220K OTE role. This is a seat at the table of a business scaling hard, winning serious deals, and expecting its senior sellers to operate at partner level. If you have the presence, the discipline, and the track record to back it up, we want to speak with you. Step forward. Own the room. Apply now - and show us how you sell . Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 20, 2026
Full time
YOU DON T JUST OPEN DOORS: YOU OWN THE ROOM. Let s skip the clichés. This isn t a role for someone who hits targets. It s for someone who walks into a boardroom of senior partners and changes the temperature of the room. We re a globally backed, fast-scaling Legal Tech SaaS business transforming how mid-market and enterprise law firms run their firms - not just their cases. Our platform is mission-critical. Our growth is serious. And our next Senior Sales hire needs to be equally serious. The Mission Own and accelerate new business growth across London s law firm landscape - typically 50 to 300+ users. These are complex, consultative, multi-stakeholder sales. Managing Partners. COOs. IT Directors. Finance leads. Long cycles. High stakes. Significant deal values. You ll: • Drive full-cycle new business - from strategic prospecting to close • Run structured, disciplined qualification processes • Multi-thread across stakeholders with commercial intelligence • Forecast with accuracy and operate with total pipeline control • Close high-value SaaS deals that materially impact how firms operate This is hunting. Strategic hunting. Who You Are You combine presence with precision. The Art (the part you can t fake) • You command senior conversations without ego or noise • You re credible with partners, commercially sharp with operators • You simplify complex value without diluting it • You build trust quickly - and keep it • You don t pitch. • You lead conversations. The Science (the part that makes you consistent) • Pipeline is mathematics, not optimism • MEDDIC, SPICED, BANT - you have a framework and you use it • Your forecast is clean because your deals are qualified • Salesforce is a strategic tool, not an admin burden • You review your calls. You sharpen your craft. You hold yourself accountable You don t leave deals to chance. You engineer outcomes. What You ve Already Done • Closed complex, multi-stakeholder SaaS deals in mid-market or enterprise environments • Built new business from scratch, and enjoyed the chase • Managed long sales cycles with discipline and structure • Delivered consistent revenue in high-value B2B sales • Legal Tech experience is a strong advantage. • Elite SaaS performance from another vertical? We re listening. What You Get • £90,000 £110,000 Base • £180,000 £220,000 OTE - uncapped and genuinely achievable • Full Benefits Package But more importantly: • A defined London patch with real autonomy • Leadership that trusts high performers • A product with genuine traction and market credibility • A platform you ll be proud to sell • A culture that values craft, preparation and performance You ll be stretched. You ll be supported. You ll be expected to perform. The Real Question Are you a student of sales not just a participant? Do you analyse your pipeline like a CFO? Do you debrief your own calls? Do you read, refine and continuously sharpen your edge? If you ve read this and felt recognised, not intimidated - then you already know this isn t just another £220K OTE role. This is a seat at the table of a business scaling hard, winning serious deals, and expecting its senior sellers to operate at partner level. If you have the presence, the discipline, and the track record to back it up, we want to speak with you. Step forward. Own the room. Apply now - and show us how you sell . Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
A leading global professional services company seeks a Management Consulting Principle Director to lead transformative finance engagements. The role requires extensive experience in digital finance transformation and knowledge of key finance technologies such as SAP and Oracle. Candidates should possess strong relationship-building skills and an ability to manage project scope and timeline. This position offers competitive salary and benefits, including 30 vacation days and private medical insurance.
Mar 20, 2026
Full time
A leading global professional services company seeks a Management Consulting Principle Director to lead transformative finance engagements. The role requires extensive experience in digital finance transformation and knowledge of key finance technologies such as SAP and Oracle. Candidates should possess strong relationship-building skills and an ability to manage project scope and timeline. This position offers competitive salary and benefits, including 30 vacation days and private medical insurance.
Overview Job Role: Management Consulting Principle Director Location: London, Manchester, Newcastle, Edinburgh (location flexible) Salary: Competitive Career Level: L5 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Within CFO and Enterprise Value, we bring distinctive capabilities serving the CFO priorities to increase enterprise value and steward the digitalization of the entire enterprise. We help our clients keep up with fast-changing regulations and innovations as well as changing market conditions. You will be part of a team that brings to our client's industry-leading best practices, technologies and strategies in everything from finance strategy to finance process excellence, financial planning, consolidation and analytics as well as ESG. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Role As a Associate Director within CFO and Enterprise Value, you will: Lead and manage CFO&EV engagements, including finance transformation, process improvement, technology implementation, and strategic advisory projects, to deliver tangible value and drive business outcomes for Consumer / Products clients Cultivate trusted relationships with senior client leaders, deeply understanding their business needs and aligning solutions with their objectives and industry best practices Manage project scope, budget, timeline, and resources, proactively identifying and mitigating risks to ensure smooth project execution and adherence to quality standards and compliance requirements Spearhead business development activities, including crafting compelling proposals and presentations for senior stakeholders to drive growth and expand client engagements Collaborate with cross-functional teams, including technology, operations, and strategy professionals, to deliver integrated solutions that address clients' complex finance and business needs Provide strategic advice and thought leadership to clients on a wide range of finance-related topics Contribute to the growth of the CFO&EV practice by developing thought leadership content, collaborating with internal teams across Accenture, and building capabilities through innovative offerings and assets. Lead and inspire high-performing multidisciplinary teams, fostering a collaborative environment, mentoring team members, and contributing to their performance management We are looking for following skills and experience Extensive experience in digital finance transformation projects and designing/delivering large-scale transformations through Platforms such as SAP. Demonstrated proficiency in key finance technologies and data, including cloud ERP platforms (SAP, Oracle, Workday, Microsoft Dynamics etc.). Practical knowledge of cutting-edge technologies (GEN AI, RPA, Analytics) and their application in a finance context. In-depth process expertise in designing optimized and digitized Finance processes (Record-to-Report, Order-to-Cash, Purchase-to-Pay, Acquire-to-Retire) Expertise in developing compelling business cases highlighting the financial benefits and ROI of platform investments. Set Yourself Apart Experience in design thinking and agile project delivery methodologies Professional Finance or Accounting qualification (ACA, CIMA, ACCA) with first-time passes desirable, MBA a plus Highly credible with the ability to build strong relationships at all levels of management. Exceptional analytical and problem-solving skills with the ability to quickly grasp complex issues. Strong collaboration, communication, planning, influencing, prioritization, and time management skills. Driven, results-oriented, with a passion for overcoming challenges, adapting to change, and achieving success. Experience managing a sales pipeline and leading the bid/proposal process. Flexibility to travel as required to meet client needs What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With over 770,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Mar 20, 2026
Full time
Overview Job Role: Management Consulting Principle Director Location: London, Manchester, Newcastle, Edinburgh (location flexible) Salary: Competitive Career Level: L5 Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team Within CFO and Enterprise Value, we bring distinctive capabilities serving the CFO priorities to increase enterprise value and steward the digitalization of the entire enterprise. We help our clients keep up with fast-changing regulations and innovations as well as changing market conditions. You will be part of a team that brings to our client's industry-leading best practices, technologies and strategies in everything from finance strategy to finance process excellence, financial planning, consolidation and analytics as well as ESG. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Role As a Associate Director within CFO and Enterprise Value, you will: Lead and manage CFO&EV engagements, including finance transformation, process improvement, technology implementation, and strategic advisory projects, to deliver tangible value and drive business outcomes for Consumer / Products clients Cultivate trusted relationships with senior client leaders, deeply understanding their business needs and aligning solutions with their objectives and industry best practices Manage project scope, budget, timeline, and resources, proactively identifying and mitigating risks to ensure smooth project execution and adherence to quality standards and compliance requirements Spearhead business development activities, including crafting compelling proposals and presentations for senior stakeholders to drive growth and expand client engagements Collaborate with cross-functional teams, including technology, operations, and strategy professionals, to deliver integrated solutions that address clients' complex finance and business needs Provide strategic advice and thought leadership to clients on a wide range of finance-related topics Contribute to the growth of the CFO&EV practice by developing thought leadership content, collaborating with internal teams across Accenture, and building capabilities through innovative offerings and assets. Lead and inspire high-performing multidisciplinary teams, fostering a collaborative environment, mentoring team members, and contributing to their performance management We are looking for following skills and experience Extensive experience in digital finance transformation projects and designing/delivering large-scale transformations through Platforms such as SAP. Demonstrated proficiency in key finance technologies and data, including cloud ERP platforms (SAP, Oracle, Workday, Microsoft Dynamics etc.). Practical knowledge of cutting-edge technologies (GEN AI, RPA, Analytics) and their application in a finance context. In-depth process expertise in designing optimized and digitized Finance processes (Record-to-Report, Order-to-Cash, Purchase-to-Pay, Acquire-to-Retire) Expertise in developing compelling business cases highlighting the financial benefits and ROI of platform investments. Set Yourself Apart Experience in design thinking and agile project delivery methodologies Professional Finance or Accounting qualification (ACA, CIMA, ACCA) with first-time passes desirable, MBA a plus Highly credible with the ability to build strong relationships at all levels of management. Exceptional analytical and problem-solving skills with the ability to quickly grasp complex issues. Strong collaboration, communication, planning, influencing, prioritization, and time management skills. Driven, results-oriented, with a passion for overcoming challenges, adapting to change, and achieving success. Experience managing a sales pipeline and leading the bid/proposal process. Flexibility to travel as required to meet client needs What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With over 770,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Overview Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Production Management, strategic leadership, operational improvement, and strong stakeholder management pertaining to service disruptive technology events. Citi Services, Markets, Banking and Functions (SMBF) Production are a global workforce of 5200+, spanning 37 countries. We support hybrid working and our scale and diversity presents ample opportunities to grow your career at Citi. Our enterprise strategy is imbedding modern engineering practices, state of the art AI and technological transformation, underpinned by a talented workforce who are integral to our Aspirations, Business and Clients success. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team / Role Overview The primary objective of the role is to lead a global team that coordinates exceptional Services response to major technology events (planned or unplanned). Team responsibilities encompass oversight of 24x7 service anomaly detection for over 90 critical end-to-end flows ensuring adherence to regulatory mandated Critical Business Services (CBS) with a heightened focus on a subset of Platinum Clients. Services consists of multiple sub domains: Digital Access Channels, Payments processing, Investor and Issuer Services, Core Banking, Liquidity, Trade & Working Capital and Data. What you'll do Strategy Definition & Delivery: Define and drive the strategy for Services BCC, ensuring alignment with Citi goals. Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback. Relationship Management & Stakeholder Engagement: Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets and share performance insights. Actively lead and manage stakeholders during more significant disruptive events. Operational Excellence & Compliance: Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices. Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication. Strengthen CBS/ITOL awareness, obligations, response, and reporting requirements, influencing outcomes to tackle improvement areas. Continuous Improvement & Readiness: Ongoing improvement in Services command and control, escalation, and communication, including cyber event coordination. Improve readiness and response to enterprise/catastrophic events through tabletop/chaos training exercises and automation. Team Leadership & Performance: Set and cascade objectives and performance measures for direct teams and those relevant to overall Services Production organization. What we'll need from you 10+ years of relevant industry experience. Proven leadership managing and influencing global teams, direct, matrix and stakeholders. Strong track record in crisis management and leading responses to disruptive events. Demonstrated success driving results and continuous improvement in production. Experienced with organizational transformation. Exceptional stakeholder and relationship management capabilities. Experience with financial planning and cost discipline. Exceptional staff engagement and talent development skills. Ability to navigate and lead within large, complex organizations. What we can offer you This role offers the opportunity to build broad and in-depth knowledge of Services key business domains, largely dominated by rapidly growing Payments processing. Every day there will be new challenges and opportunities to develop new skills and foster relationships that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. We put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), and receive a competitive base salary (annually reviewed), plus a range of benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is inclusive and supportive. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Details Job Family Group: Technology Job Family: Applications Support Time Type: Full time Skills & Notes Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Equal Opportunity Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Mar 20, 2026
Full time
Overview Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Production Management, strategic leadership, operational improvement, and strong stakeholder management pertaining to service disruptive technology events. Citi Services, Markets, Banking and Functions (SMBF) Production are a global workforce of 5200+, spanning 37 countries. We support hybrid working and our scale and diversity presents ample opportunities to grow your career at Citi. Our enterprise strategy is imbedding modern engineering practices, state of the art AI and technological transformation, underpinned by a talented workforce who are integral to our Aspirations, Business and Clients success. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team / Role Overview The primary objective of the role is to lead a global team that coordinates exceptional Services response to major technology events (planned or unplanned). Team responsibilities encompass oversight of 24x7 service anomaly detection for over 90 critical end-to-end flows ensuring adherence to regulatory mandated Critical Business Services (CBS) with a heightened focus on a subset of Platinum Clients. Services consists of multiple sub domains: Digital Access Channels, Payments processing, Investor and Issuer Services, Core Banking, Liquidity, Trade & Working Capital and Data. What you'll do Strategy Definition & Delivery: Define and drive the strategy for Services BCC, ensuring alignment with Citi goals. Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback. Relationship Management & Stakeholder Engagement: Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets and share performance insights. Actively lead and manage stakeholders during more significant disruptive events. Operational Excellence & Compliance: Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices. Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication. Strengthen CBS/ITOL awareness, obligations, response, and reporting requirements, influencing outcomes to tackle improvement areas. Continuous Improvement & Readiness: Ongoing improvement in Services command and control, escalation, and communication, including cyber event coordination. Improve readiness and response to enterprise/catastrophic events through tabletop/chaos training exercises and automation. Team Leadership & Performance: Set and cascade objectives and performance measures for direct teams and those relevant to overall Services Production organization. What we'll need from you 10+ years of relevant industry experience. Proven leadership managing and influencing global teams, direct, matrix and stakeholders. Strong track record in crisis management and leading responses to disruptive events. Demonstrated success driving results and continuous improvement in production. Experienced with organizational transformation. Exceptional stakeholder and relationship management capabilities. Experience with financial planning and cost discipline. Exceptional staff engagement and talent development skills. Ability to navigate and lead within large, complex organizations. What we can offer you This role offers the opportunity to build broad and in-depth knowledge of Services key business domains, largely dominated by rapidly growing Payments processing. Every day there will be new challenges and opportunities to develop new skills and foster relationships that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. We put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), and receive a competitive base salary (annually reviewed), plus a range of benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is inclusive and supportive. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Details Job Family Group: Technology Job Family: Applications Support Time Type: Full time Skills & Notes Most Relevant Skills: Please see the requirements listed above. Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter. Equal Opportunity Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
About the Business This is a global organisation with a strong focus on responsible growth and long-term resilience. As part of their continued evolution, they are strengthening the risk function. The organisation operates across multiple functions and geographies, with a leadership team that values clear insight, commercial thinking, and strong stakeholder engagement. About the Opportunity This is a senior role within the Enterprise Risk function reporting directly to the CRO, responsible for helping ensure operational risk is vitally important to the board. Working closely with senior leaders across the organisation, you will help shape how risk is identified, analysed, and managed across a range of areas. Key responsibilities will include: Developing and improving the organisation's approach to identifying and managing operational risks Partnering with technology teams to assess and quantify cyber-related risks Producing clear, data-driven analysis and reporting to support executive decision-making Acting as a trusted advisor to senior stakeholders across multiple functions This role offers strong exposure to senior leadership across the organisation and the ability to influence is important. A Bit About You You will be an experienced risk professional who is comfortable working at a senior level and influencing senior leadership. You will likely bring: Around 10+ years of experience in operational or enterprise risk within a large organisation Experience liaising with the SLT A track record of implementing or improving operational risk frameworks Strong analytical capability, including the ability to apply quantitative or scenario-based risk analysis The ability to communicate complex ideas to stakeholders at different levels A pragmatic, commercially minded approach to balancing risk management with business objectives
Mar 19, 2026
Full time
About the Business This is a global organisation with a strong focus on responsible growth and long-term resilience. As part of their continued evolution, they are strengthening the risk function. The organisation operates across multiple functions and geographies, with a leadership team that values clear insight, commercial thinking, and strong stakeholder engagement. About the Opportunity This is a senior role within the Enterprise Risk function reporting directly to the CRO, responsible for helping ensure operational risk is vitally important to the board. Working closely with senior leaders across the organisation, you will help shape how risk is identified, analysed, and managed across a range of areas. Key responsibilities will include: Developing and improving the organisation's approach to identifying and managing operational risks Partnering with technology teams to assess and quantify cyber-related risks Producing clear, data-driven analysis and reporting to support executive decision-making Acting as a trusted advisor to senior stakeholders across multiple functions This role offers strong exposure to senior leadership across the organisation and the ability to influence is important. A Bit About You You will be an experienced risk professional who is comfortable working at a senior level and influencing senior leadership. You will likely bring: Around 10+ years of experience in operational or enterprise risk within a large organisation Experience liaising with the SLT A track record of implementing or improving operational risk frameworks Strong analytical capability, including the ability to apply quantitative or scenario-based risk analysis The ability to communicate complex ideas to stakeholders at different levels A pragmatic, commercially minded approach to balancing risk management with business objectives
A leading B2B media company is looking for an experienced Account Director to drive new business growth and expand valuable client relationships. In this senior role, you'll oversee the full sales cycle, engage with senior decision-makers, and achieve ambitious revenue goals. Ideal candidates should have 4-7 years of media sales experience and a proven track record in high-stakes environments, excelling in consultative selling and complex solution selling. This position offers hybrid work flexibility and additional perks.
Mar 19, 2026
Full time
A leading B2B media company is looking for an experienced Account Director to drive new business growth and expand valuable client relationships. In this senior role, you'll oversee the full sales cycle, engage with senior decision-makers, and achieve ambitious revenue goals. Ideal candidates should have 4-7 years of media sales experience and a proven track record in high-stakes environments, excelling in consultative selling and complex solution selling. This position offers hybrid work flexibility and additional perks.
About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Mar 19, 2026
Full time
About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Associate Director This is a rare and exciting role working for one of the most innovative and trusted brands in the world, helping to shape and maintain their global leadership on AI. e have an exciting opportunity for an Associate Director to work across the Commercial business (enterprise technology comms), which spans AI, cloud services, productivity software, business applications and devices, including brands such as Copilot, Teams, Azure, Microsoft 365 and Surface. We are looking for someone passionate about the technology sector who is seeking a role where they can make a difference and create a lasting legacy in one of the world's largest communications firms. Your experience working in large agencies, managing big-name tech accounts will be invaluable in navigating this role and the complex work streams we operate. As well as bringing a wealth of skills and experience to the team, we are looking for someone who is still curious and open to learning. With this opportunity you also get the chance to be involved with Edelman initiatives beyond your day-to-day client responsibilities, such as our AI transformation, marketing, culture and IP development, dependent on the candidate's specific area of interest and expertise. Responsibilities Skills and Experience with dedicated B2B experience (consumer Strong communication skills, verbal and written - able to develop high quality strategy, written documents and proposals and manage junior and senior team members Experience in developing plans which take complex technology and translate it into meaningful benefits for business and societyExcellent UK media relations, and understanding and experience of engaging non-traditional creators The ability and experience to provide senior clients with clear, confident, and well-informed strategic counsel. Excellent negotiation skills and ability to manage expectations against budgets/resultsIt started with one man's passion to make an impact through stories 70 years later, we are the world's largest communications firm, which fosters an environment where people feel empowered to take the kind of bold action that makes careers, reshapes industries, and creates the unexpected. We are one global team, over 6,000 strong across 60 offices, grounded by our shared values. We promise an experience where our employees see that boldness is possibility, empathy is progress, and curiosity is momentum. Since Dan Edelman founded the firm in 1952, we have remained an independent, family-run business, and our culture is one that brings understanding, collaboration, and respect to our work and to each other.We offer more than just a career - we offer a place to grow, make a meaningful impact, and help drive change alongside some of the brightest minds in the industry. Our culture is built on trust, innovation, and inclusivity, where unique perspectives are not only welcomed, but celebrated. At Edelman, your ambitions are supported, your voice matters and your work contributes to shaping the future of communications and clients' business. Join our Talent CommunityJoin our talent community to receive the latest DJE Holdings news and content, and to be notified when job openings match your skills and experience.
Mar 18, 2026
Full time
Associate Director This is a rare and exciting role working for one of the most innovative and trusted brands in the world, helping to shape and maintain their global leadership on AI. e have an exciting opportunity for an Associate Director to work across the Commercial business (enterprise technology comms), which spans AI, cloud services, productivity software, business applications and devices, including brands such as Copilot, Teams, Azure, Microsoft 365 and Surface. We are looking for someone passionate about the technology sector who is seeking a role where they can make a difference and create a lasting legacy in one of the world's largest communications firms. Your experience working in large agencies, managing big-name tech accounts will be invaluable in navigating this role and the complex work streams we operate. As well as bringing a wealth of skills and experience to the team, we are looking for someone who is still curious and open to learning. With this opportunity you also get the chance to be involved with Edelman initiatives beyond your day-to-day client responsibilities, such as our AI transformation, marketing, culture and IP development, dependent on the candidate's specific area of interest and expertise. Responsibilities Skills and Experience with dedicated B2B experience (consumer Strong communication skills, verbal and written - able to develop high quality strategy, written documents and proposals and manage junior and senior team members Experience in developing plans which take complex technology and translate it into meaningful benefits for business and societyExcellent UK media relations, and understanding and experience of engaging non-traditional creators The ability and experience to provide senior clients with clear, confident, and well-informed strategic counsel. Excellent negotiation skills and ability to manage expectations against budgets/resultsIt started with one man's passion to make an impact through stories 70 years later, we are the world's largest communications firm, which fosters an environment where people feel empowered to take the kind of bold action that makes careers, reshapes industries, and creates the unexpected. We are one global team, over 6,000 strong across 60 offices, grounded by our shared values. We promise an experience where our employees see that boldness is possibility, empathy is progress, and curiosity is momentum. Since Dan Edelman founded the firm in 1952, we have remained an independent, family-run business, and our culture is one that brings understanding, collaboration, and respect to our work and to each other.We offer more than just a career - we offer a place to grow, make a meaningful impact, and help drive change alongside some of the brightest minds in the industry. Our culture is built on trust, innovation, and inclusivity, where unique perspectives are not only welcomed, but celebrated. At Edelman, your ambitions are supported, your voice matters and your work contributes to shaping the future of communications and clients' business. Join our Talent CommunityJoin our talent community to receive the latest DJE Holdings news and content, and to be notified when job openings match your skills and experience.
Chief Executive Officer / Group Managing Director Hospitality Platform 3-5 Star Portfolio Central London UK & European Expansion Location: London The Mandate We are seeking a commercially astute and strategically driven CEO / Group Managing Director to lead and scale an established hospitality platform comprising five operating assets in Central London. The portfolio spans 3-, 4- and 5-star properties, offering a diversified operating base and strong foundations for growth. The next phase of the business requires a leader capable of driving operational performance across the existing estate while executing a disciplined expansion strategy across the UK and selected European markets. This is a full platform leadership role with responsibility for strategy, performance and growth. The Opportunity Reporting to the Board, you will have full accountability for: Defining and executing the medium-term growth strategy Driving EBITDA expansion and asset-level performance Institutionalising systems, reporting and governance Leading acquisitions, developments and strategic partnerships Building a scalable operating structure to support UK and European expansion Core Responsibilities Strategic & Corporate Leadership Develop and implement a 3-5-year platform strategy Lead capital allocation and investment decisions Act as principal interface with shareholders and external stakeholders Establish clear governance and performance frameworks Operational & Financial Performance Full P&L responsibility across all assets Optimise RevPAR, ADR, GOP and EBITDA performance Oversee revenue management, distribution, sales and marketing strategy Drive cost control, operational efficiency and margin enhancement Brand & Asset Positioning Oversee positioning across 3-5-star segments Ensure consistency in service standards and guest experience Align asset-level strategies with overall platform objectives Leadership & Culture Build and lead a high-performing executive and property-level team Embed accountability, data-led decision-making and commercial discipline Develop organisational capability to support international growth Candidate Profile Proven CEO, Group MD or senior regional leadership experience within a multi-site hotel platform Strong background across 3-5-star assets Experience operating in gateway cities (London experience advantageous) Demonstrable track record of scaling hospitality businesses Strong financial fluency and investor credibility Strategic thinker with hands-on operational capability Minimum 10-15 years senior leadership experience within multi-site hospitality environments Demonstrated ability to build high-performance cultures and attract senior talent Track record of delivering measurable enterprise value growth across hospitality assets Experience engaging with institutional investors, boards and capital partners Proven experience leading hotel rebranding initiatives and asset refurbishment programmes The Offer Established Central London platform Clear UK & European growth mandate Direct strategic influence and enterprise value creation Competitive base salary with performance-related incentive aligned to growth Executive compensation package commensurate with experience, including performance-linked incentives
Mar 18, 2026
Full time
Chief Executive Officer / Group Managing Director Hospitality Platform 3-5 Star Portfolio Central London UK & European Expansion Location: London The Mandate We are seeking a commercially astute and strategically driven CEO / Group Managing Director to lead and scale an established hospitality platform comprising five operating assets in Central London. The portfolio spans 3-, 4- and 5-star properties, offering a diversified operating base and strong foundations for growth. The next phase of the business requires a leader capable of driving operational performance across the existing estate while executing a disciplined expansion strategy across the UK and selected European markets. This is a full platform leadership role with responsibility for strategy, performance and growth. The Opportunity Reporting to the Board, you will have full accountability for: Defining and executing the medium-term growth strategy Driving EBITDA expansion and asset-level performance Institutionalising systems, reporting and governance Leading acquisitions, developments and strategic partnerships Building a scalable operating structure to support UK and European expansion Core Responsibilities Strategic & Corporate Leadership Develop and implement a 3-5-year platform strategy Lead capital allocation and investment decisions Act as principal interface with shareholders and external stakeholders Establish clear governance and performance frameworks Operational & Financial Performance Full P&L responsibility across all assets Optimise RevPAR, ADR, GOP and EBITDA performance Oversee revenue management, distribution, sales and marketing strategy Drive cost control, operational efficiency and margin enhancement Brand & Asset Positioning Oversee positioning across 3-5-star segments Ensure consistency in service standards and guest experience Align asset-level strategies with overall platform objectives Leadership & Culture Build and lead a high-performing executive and property-level team Embed accountability, data-led decision-making and commercial discipline Develop organisational capability to support international growth Candidate Profile Proven CEO, Group MD or senior regional leadership experience within a multi-site hotel platform Strong background across 3-5-star assets Experience operating in gateway cities (London experience advantageous) Demonstrable track record of scaling hospitality businesses Strong financial fluency and investor credibility Strategic thinker with hands-on operational capability Minimum 10-15 years senior leadership experience within multi-site hospitality environments Demonstrated ability to build high-performance cultures and attract senior talent Track record of delivering measurable enterprise value growth across hospitality assets Experience engaging with institutional investors, boards and capital partners Proven experience leading hotel rebranding initiatives and asset refurbishment programmes The Offer Established Central London platform Clear UK & European growth mandate Direct strategic influence and enterprise value creation Competitive base salary with performance-related incentive aligned to growth Executive compensation package commensurate with experience, including performance-linked incentives
Director, EU Services (Life Sciences SaaS- Europe or UK) Location: UK Function: Professional Services Reports to: Head of Services Role Summary The Director, EU Services is a senior, customer-facing leader who owns the full post-sale journey for Kivo's European customer portfolio. The primary focus of this role is driving customer outcomes, retention, and expansion through proactive success management-complemented by hands on platform implementation expertise and responsive technical support. You will build deep, trusted relationships with EU-based life-sciences customers, serve as their strategic partner throughout their time with Kivo, and lead implementations that set customers up for long-term success. This role thrives at the intersection of strategic account management and operational delivery in regulated environments. While primarily EU-focused, the role may require occasional time shifting to support US-based implementation projects. What You'll Do Customer Success Working in partnership with the Director, Customer Success: Own account health: Manage a portfolio of EU accounts as the primary strategic point of contact post-implementation: lead QBRs, conduct regular health-check calls, track adoption metrics, and proactively identify and mitigate risk. Drive outcomes and expansion: Build and maintain tailored success plans aligned to each customer's business goals; partner with Sales to identify, qualify, and advance expansion and upsell opportunities within your portfolio. Executive alignment: Cultivate senior-level relationships within customer organizations; deliver executive-ready insights, business reviews, and ROI narratives that reinforce Kivo's value. Champion the customer: Serve as the primary voice of EU customers internally-surface product feedback, advocate for roadmap priorities, and collaborate with Product on features and packaged offerings that reflect EU market needs. Manage upgrades and adoption: Proactively manage customers through new feature releases and configuration changes, ensuring smooth adoption and building internal champions who drive platform utilization. Customer Support As an integral member of the global Support Team: Resolve issues: Provide responsive support via email, chat, and ticketing systems (e.g., Zendesk, Jira); troubleshoot and resolve platform, configuration, and process-related issues across your customer portfolio. Escalate effectively: Triage and elevate complex technical issues to Engineering or Product with clear reproduction steps and customer impact assessments. Build the knowledge base: Document common issues, resolutions, and best practices to strengthen the internal knowledge base and reduce repeat ticket volume. Be the expert: Maintain deep working knowledge of the Kivo platform to guide users on navigation, configuration, integrations, and EU compliance best practices. Implementation Consulting Working in partnership with the US-based implementation team: Deliver implementations: Lead end-to-end implementations of the Kivo platform through structured project management: project charter, timelines, RAID logs, stakeholder communications, and executive readouts. Design & configure: Facilitate discovery and design workshops; translate regulated process requirements (GxP, 21 CFR Part 11 / Annex 11) into configured platform solutions with documented decisions and guide the adoption of Kivo. Support validation: Support the customer's validation workstream by educating customers in the Kivo validation methodology and providing an orientation to Kivo documentation. Support data migration: Partner with the Data Migration team on discovery, field mapping, dry-run coordination, and production cutover checklists for compliant data transfers. Enable go-live: Guide customers through change management activities: defect triage, go-live readiness assessments, user training enablement, and post-go-live stabilization. Sales Support Working in partnership with the Sales team and Account Executives: Represent Kivo to EU Prospects: Conduct Kivo product demos to prospective EU customers and assist Account Executives in the qualification and discovery for prospective EU customers. What You've Done 8-10+ years of experience in a customer success, implementation, or blended services role within a life-sciences SaaS environment (pharma, biotech, med-device, or CRO). A robust and knowledgeable R&D (Regulatory, Clinical, Quality) background. Hands on experience with life-sciences SaaS platforms for Regulatory, Clinical Operations, and/or Quality process and document management. Demonstrated track record of owning customer retention, expansion, and satisfaction metrics (GRR, NRR, NPS/CSAT) across a portfolio of enterprise accounts. Working knowledge of regulated industry requirements (GxP, 21 CFR Part 11 / Annex 11) and comfort supporting validation deliverables (CSA/CSV). Experience leading software implementations in a regulated environment, including project planning, stakeholder management, and go live delivery. Excellent written and verbal communication skills in English; comfortable presenting to technical users and C suite stakeholders alike. Based in the EU with the flexibility to occasionally time shift for US based project collaboration.
Mar 18, 2026
Full time
Director, EU Services (Life Sciences SaaS- Europe or UK) Location: UK Function: Professional Services Reports to: Head of Services Role Summary The Director, EU Services is a senior, customer-facing leader who owns the full post-sale journey for Kivo's European customer portfolio. The primary focus of this role is driving customer outcomes, retention, and expansion through proactive success management-complemented by hands on platform implementation expertise and responsive technical support. You will build deep, trusted relationships with EU-based life-sciences customers, serve as their strategic partner throughout their time with Kivo, and lead implementations that set customers up for long-term success. This role thrives at the intersection of strategic account management and operational delivery in regulated environments. While primarily EU-focused, the role may require occasional time shifting to support US-based implementation projects. What You'll Do Customer Success Working in partnership with the Director, Customer Success: Own account health: Manage a portfolio of EU accounts as the primary strategic point of contact post-implementation: lead QBRs, conduct regular health-check calls, track adoption metrics, and proactively identify and mitigate risk. Drive outcomes and expansion: Build and maintain tailored success plans aligned to each customer's business goals; partner with Sales to identify, qualify, and advance expansion and upsell opportunities within your portfolio. Executive alignment: Cultivate senior-level relationships within customer organizations; deliver executive-ready insights, business reviews, and ROI narratives that reinforce Kivo's value. Champion the customer: Serve as the primary voice of EU customers internally-surface product feedback, advocate for roadmap priorities, and collaborate with Product on features and packaged offerings that reflect EU market needs. Manage upgrades and adoption: Proactively manage customers through new feature releases and configuration changes, ensuring smooth adoption and building internal champions who drive platform utilization. Customer Support As an integral member of the global Support Team: Resolve issues: Provide responsive support via email, chat, and ticketing systems (e.g., Zendesk, Jira); troubleshoot and resolve platform, configuration, and process-related issues across your customer portfolio. Escalate effectively: Triage and elevate complex technical issues to Engineering or Product with clear reproduction steps and customer impact assessments. Build the knowledge base: Document common issues, resolutions, and best practices to strengthen the internal knowledge base and reduce repeat ticket volume. Be the expert: Maintain deep working knowledge of the Kivo platform to guide users on navigation, configuration, integrations, and EU compliance best practices. Implementation Consulting Working in partnership with the US-based implementation team: Deliver implementations: Lead end-to-end implementations of the Kivo platform through structured project management: project charter, timelines, RAID logs, stakeholder communications, and executive readouts. Design & configure: Facilitate discovery and design workshops; translate regulated process requirements (GxP, 21 CFR Part 11 / Annex 11) into configured platform solutions with documented decisions and guide the adoption of Kivo. Support validation: Support the customer's validation workstream by educating customers in the Kivo validation methodology and providing an orientation to Kivo documentation. Support data migration: Partner with the Data Migration team on discovery, field mapping, dry-run coordination, and production cutover checklists for compliant data transfers. Enable go-live: Guide customers through change management activities: defect triage, go-live readiness assessments, user training enablement, and post-go-live stabilization. Sales Support Working in partnership with the Sales team and Account Executives: Represent Kivo to EU Prospects: Conduct Kivo product demos to prospective EU customers and assist Account Executives in the qualification and discovery for prospective EU customers. What You've Done 8-10+ years of experience in a customer success, implementation, or blended services role within a life-sciences SaaS environment (pharma, biotech, med-device, or CRO). A robust and knowledgeable R&D (Regulatory, Clinical, Quality) background. Hands on experience with life-sciences SaaS platforms for Regulatory, Clinical Operations, and/or Quality process and document management. Demonstrated track record of owning customer retention, expansion, and satisfaction metrics (GRR, NRR, NPS/CSAT) across a portfolio of enterprise accounts. Working knowledge of regulated industry requirements (GxP, 21 CFR Part 11 / Annex 11) and comfort supporting validation deliverables (CSA/CSV). Experience leading software implementations in a regulated environment, including project planning, stakeholder management, and go live delivery. Excellent written and verbal communication skills in English; comfortable presenting to technical users and C suite stakeholders alike. Based in the EU with the flexibility to occasionally time shift for US based project collaboration.
A leading global communications firm is seeking an Associate Director to lead AI and enterprise technology communications. The ideal candidate has extensive B2B experience, strong communication skills, and can navigate complex technology. This role involves ongoing learning and contributing to initiatives beyond client responsibilities, ensuring a significant impact in the technology sector while fostering a culture of trust and innovation.
Mar 18, 2026
Full time
A leading global communications firm is seeking an Associate Director to lead AI and enterprise technology communications. The ideal candidate has extensive B2B experience, strong communication skills, and can navigate complex technology. This role involves ongoing learning and contributing to initiatives beyond client responsibilities, ensuring a significant impact in the technology sector while fostering a culture of trust and innovation.
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
Mar 18, 2026
Contractor
My Banking client is seeking to recruit a Programme Director on an initial 12 month contract based in London. It is hybrid and will require 2-3x days onsite per week. Role Summary We are looking for a dynamic and knowledgeable Client Lifecycle Management (CLM) and Know Your Customer (KYC) Programme Director with proven experience in programme / change delivery to support and drive strategic initiatives. The candidate will have deep expertise across CLM and KYC, particularly implementation and rollout of the Fenergo platform and a good record in delivering complex change programmes in regulated banking environments. Position Description Lead the planning, mobilisation, and delivery of the enterprise-wide CLM and KYC programme, with specific accountability for successful implementation, customisation, and adoption of the Fenergo platform. Define programme scope, deliverables, timelines and governance structures Oversee programme budget, forecasting, resource planning, and vendor relationships, including direct management of the Fenergo vendor partnership Partner closely with senior stakeholders across Compliance, Financial Crime, Operations, Technology, Data, Risk, and Front Office to ensure strategic alignment and regulatory compliance. Drive delivery of target-state CLM capabilities, including onboarding, periodic reviews, KYC refresh, client documentation, screening processes, and end to end workflow optimisation. Lead the business and technical deployment of Fenergo, ensuring platform configuration aligns with regulatory, product, and operational requirements across client segments. Lead and inspire a cross-functional team of programme managers, business analysts, solution architects, technical leads, and change specialists. Promote a culture of collaboration, accountability, and continuous improvement. Qualifications and Experience Educated to degree level or equivalent experience. Leading large, complex transformation programmes within global or corporate banking. Deep expertise in Client Lifecycle Management and KYC, with proven delivery of regulatory and operational change programmes. Hands on experience implementing or significantly enhancing the Fenergo CLM platform, including configuration, integration, and rollout Strong knowledge of AML, KYC, CDD/EDD regulations and global regulatory expectations. Experience with additional CLM, workflow, and screening tools (e.g., Pega, Appian, FircoSoft, Actimize). Preferred Understanding of enterprise client data models, digital workflow, case management, automation (RPA/AI), and document management solutions Preferred Demonstrated ability to lead multi year programmes with sizeable budgets, complex business processes, and cross functional teams. Exceptional stakeholder management and influencing skills, including experience working with senior executives and regulators.
Associate Director This is a rare and exciting role working for one of the most innovative and trusted brands in the world, helping to shape and maintain their global leadership on AI. e have an exciting opportunity for an Associate Director to work across the Commercial business (enterprise technology comms), which spans AI, cloud services, productivity software, business applications and devices, including brands such as Copilot, Teams, Azure, Microsoft 365 and Surface. We are looking for someone passionate about the technology sector who is seeking a role where they can make a difference and create a lasting legacy in one of the world's largest communications firms. Your experience working in large agencies, managing big-name tech accounts will be invaluable in navigating this role and the complex work streams we operate. As well as bringing a wealth of skills and experience to the team, we are looking for someone who is still curious and open to learning. With this opportunity you also get the chance to be involved with Edelman initiatives beyond your day-to-day client responsibilities, such as our AI transformation, marketing, culture and IP development, dependent on the candidate's specific area of interest and expertise. Responsibilities Skills and Experience with dedicated B2B experience (consumer Strong communication skills, verbal and written - able to develop high quality strategy, written documents and proposals and manage junior and senior team members Experience in developing plans which take complex technology and translate it into meaningful benefits for business and societyExcellent UK media relations, and understanding and experience of engaging non-traditional creators The ability and experience to provide senior clients with clear, confident, and well-informed strategic counsel. Excellent negotiation skills and ability to manage expectations against budgets/resultsIt started with one man's passion to make an impact through stories 70 years later, we are the world's largest communications firm, which fosters an environment where people feel empowered to take the kind of bold action that makes careers, reshapes industries, and creates the unexpected. We are one global team, over 6,000 strong across 60 offices, grounded by our shared values. We promise an experience where our employees see that boldness is possibility, empathy is progress, and curiosity is momentum. Since Dan Edelman founded the firm in 1952, we have remained an independent, family-run business, and our culture is one that brings understanding, collaboration, and respect to our work and to each other.We offer more than just a career - we offer a place to grow, make a meaningful impact, and help drive change alongside some of the brightest minds in the industry. Our culture is built on trust, innovation, and inclusivity, where unique perspectives are not only welcomed, but celebrated. At Edelman, your ambitions are supported, your voice matters and your work contributes to shaping the future of communications and clients' business. Join our Talent CommunityJoin our talent community to receive the latest DJE Holdings news and content, and to be notified when job openings match your skills and experience.
Mar 18, 2026
Full time
Associate Director This is a rare and exciting role working for one of the most innovative and trusted brands in the world, helping to shape and maintain their global leadership on AI. e have an exciting opportunity for an Associate Director to work across the Commercial business (enterprise technology comms), which spans AI, cloud services, productivity software, business applications and devices, including brands such as Copilot, Teams, Azure, Microsoft 365 and Surface. We are looking for someone passionate about the technology sector who is seeking a role where they can make a difference and create a lasting legacy in one of the world's largest communications firms. Your experience working in large agencies, managing big-name tech accounts will be invaluable in navigating this role and the complex work streams we operate. As well as bringing a wealth of skills and experience to the team, we are looking for someone who is still curious and open to learning. With this opportunity you also get the chance to be involved with Edelman initiatives beyond your day-to-day client responsibilities, such as our AI transformation, marketing, culture and IP development, dependent on the candidate's specific area of interest and expertise. Responsibilities Skills and Experience with dedicated B2B experience (consumer Strong communication skills, verbal and written - able to develop high quality strategy, written documents and proposals and manage junior and senior team members Experience in developing plans which take complex technology and translate it into meaningful benefits for business and societyExcellent UK media relations, and understanding and experience of engaging non-traditional creators The ability and experience to provide senior clients with clear, confident, and well-informed strategic counsel. Excellent negotiation skills and ability to manage expectations against budgets/resultsIt started with one man's passion to make an impact through stories 70 years later, we are the world's largest communications firm, which fosters an environment where people feel empowered to take the kind of bold action that makes careers, reshapes industries, and creates the unexpected. We are one global team, over 6,000 strong across 60 offices, grounded by our shared values. We promise an experience where our employees see that boldness is possibility, empathy is progress, and curiosity is momentum. Since Dan Edelman founded the firm in 1952, we have remained an independent, family-run business, and our culture is one that brings understanding, collaboration, and respect to our work and to each other.We offer more than just a career - we offer a place to grow, make a meaningful impact, and help drive change alongside some of the brightest minds in the industry. Our culture is built on trust, innovation, and inclusivity, where unique perspectives are not only welcomed, but celebrated. At Edelman, your ambitions are supported, your voice matters and your work contributes to shaping the future of communications and clients' business. Join our Talent CommunityJoin our talent community to receive the latest DJE Holdings news and content, and to be notified when job openings match your skills and experience.
Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow . Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit . About this role: We are seeking a Director, Partnerships & Alliances to build and execute our strategic partnership strategy, driving revenue growth and market expansion. This role will own the development of key alliances with cloud providers, data platforms, system integrators, and other ecosystem players to enhance our market presence and accelerate sales. The ideal candidate must be willing to engage in all levels of work-ranging from high-level strategy and leadership to hands-on execution and operational tasks-to drive meaningful results. What you get to do: Own and implement the Partner strategy through field, rep-to-rep support as well as top-down corporate initiatives (industries, workloads) to make Astronomer a top tier self serve analytics partner of AWS, Azure, and GCP Drive major deals. You will help accelerate partner adoption within new opportunities and use case expansion. Own the day-to-day, tactical relationship to serve the needs of both partner & Astronomer Field teams with enablement sessions, collateral, and appreciation events. Build and deliver co-sell programs into the market that differentiate Astronomer to the field teams at the major cloud providers. In partnership with the Astronomer Sales Engineering team, work with Partner Sales Engineering team to develop solutions that result in technically enabling both team to reduce sales cycles. What you bring to the role: Demonstrable experience of Alliance/Partner Management with AWS, Azure, and/or GCP. Sales DNA and a deep passion for being curious - always diving deeper to uncover how we can better differentiate Astronomer to generate new opportunities. Deep professional experience focused on alliance management or equivalent experience working with major cloud vendors. Enterprise Sales Experience with technical products. Cloud Marketplace Experience. Interest in rolling up your sleeves and translating GTM strategy into execution. Working knowledge of enterprise infrastructure, cloud, and analytics space. Comfort and proficiency with building and delivering presentations. Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve. Bonus points if you have: Especially deep experience and relationships with Microsoft. Experience working or co-selling with IBM, Snowflake, AWS, Microsoft and GCP. Experience with or understanding of Apache Airflow or data orchestration. At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Mar 18, 2026
Full time
Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow . Astro accelerates building reliable data products that unlock insights, unleash AI value, and powers data-driven applications. Trusted by more than 800 of the world's leading enterprises, Astronomer lets businesses do more with their data. To learn more, visit . About this role: We are seeking a Director, Partnerships & Alliances to build and execute our strategic partnership strategy, driving revenue growth and market expansion. This role will own the development of key alliances with cloud providers, data platforms, system integrators, and other ecosystem players to enhance our market presence and accelerate sales. The ideal candidate must be willing to engage in all levels of work-ranging from high-level strategy and leadership to hands-on execution and operational tasks-to drive meaningful results. What you get to do: Own and implement the Partner strategy through field, rep-to-rep support as well as top-down corporate initiatives (industries, workloads) to make Astronomer a top tier self serve analytics partner of AWS, Azure, and GCP Drive major deals. You will help accelerate partner adoption within new opportunities and use case expansion. Own the day-to-day, tactical relationship to serve the needs of both partner & Astronomer Field teams with enablement sessions, collateral, and appreciation events. Build and deliver co-sell programs into the market that differentiate Astronomer to the field teams at the major cloud providers. In partnership with the Astronomer Sales Engineering team, work with Partner Sales Engineering team to develop solutions that result in technically enabling both team to reduce sales cycles. What you bring to the role: Demonstrable experience of Alliance/Partner Management with AWS, Azure, and/or GCP. Sales DNA and a deep passion for being curious - always diving deeper to uncover how we can better differentiate Astronomer to generate new opportunities. Deep professional experience focused on alliance management or equivalent experience working with major cloud vendors. Enterprise Sales Experience with technical products. Cloud Marketplace Experience. Interest in rolling up your sleeves and translating GTM strategy into execution. Working knowledge of enterprise infrastructure, cloud, and analytics space. Comfort and proficiency with building and delivering presentations. Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve. Bonus points if you have: Especially deep experience and relationships with Microsoft. Experience working or co-selling with IBM, Snowflake, AWS, Microsoft and GCP. Experience with or understanding of Apache Airflow or data orchestration. At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Mar 18, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We're looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You'll be responsible for all the technologists within a series of our 'outcome teams': established to drive forward business outcomes. You'll be an excellent leader of people and communicator. You'll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You'll be able to provide clear thinking and direction to cut through ambiguity. You'll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you'll do Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we're looking for You'll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You'll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You're passionate about recruiting and developing great engineering talent You'll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You'll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You'll be aware of the latest native developments within AWS and have real world experience You'll have an understanding of the latest cybersecurity trends and how they impact engineering practice You'll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You're comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
A leading global communications firm is seeking an Associate Director to drive AI and technology communications. This role emphasizes B2B experience and strong communication skills. The candidate will manage relationships with high-profile tech accounts and provide strategic counsel to clients, fostering innovation in a collaborative culture. This position offers the chance to significantly impact the industry while working alongside talented professionals in a trusted environment.
Mar 18, 2026
Full time
A leading global communications firm is seeking an Associate Director to drive AI and technology communications. This role emphasizes B2B experience and strong communication skills. The candidate will manage relationships with high-profile tech accounts and provide strategic counsel to clients, fostering innovation in a collaborative culture. This position offers the chance to significantly impact the industry while working alongside talented professionals in a trusted environment.
Account Director - B2B Tech & Demand Generation £50k-£55k + Bonuses, Fully Remote (UK) We're hiring an Account Director with proven experience managing B2B tech and SaaS clients within a digital, performance or demand-generation agency. You'll lead senior client relationships, drive commercial growth, and shape strategic conversations across accounts focused on demand gen, paid media, performance marketing, ABM and digital strategy. What You'll Do Own and grow senior client relationships across B2B tech, SaaS, scale-ups and high-growth companies Lead strategic, commercially focused conversations tied to pipeline, revenue, CAC, retention and performance metrics Identify and convert account growth, upsell and cross-sell opportunities Build compelling proposals aligned to demand-gen, paid media, growth marketing and digital performance Partner with performance specialists to deliver measurable outcomes across LinkedIn Ads, Google Ads, paid social and multi-channel campaigns Mentor pod members and uphold delivery excellence Manage forecasting, commercial and stakeholder expectations What You Bring Experience as senior account management or account director within a marketing, digital or performance agency Experience managing B2B tech, SaaS, enterprise or scale-up clients Strong track record in account growth, retention, client strategy and stakeholder management Exposure to demand generation, paid media, ABM, growth marketing, digital performance and revenue-focused marketing Confident presenting to senior stakeholders and C-suite Highly organised, proactive, collaborative and comfortable in fast-growth environments If you thrive in B2B tech, love leading strategic client relationships, and understand how demand-gen and performance marketing drive revenue, we'd love to hear from you.
Mar 18, 2026
Full time
Account Director - B2B Tech & Demand Generation £50k-£55k + Bonuses, Fully Remote (UK) We're hiring an Account Director with proven experience managing B2B tech and SaaS clients within a digital, performance or demand-generation agency. You'll lead senior client relationships, drive commercial growth, and shape strategic conversations across accounts focused on demand gen, paid media, performance marketing, ABM and digital strategy. What You'll Do Own and grow senior client relationships across B2B tech, SaaS, scale-ups and high-growth companies Lead strategic, commercially focused conversations tied to pipeline, revenue, CAC, retention and performance metrics Identify and convert account growth, upsell and cross-sell opportunities Build compelling proposals aligned to demand-gen, paid media, growth marketing and digital performance Partner with performance specialists to deliver measurable outcomes across LinkedIn Ads, Google Ads, paid social and multi-channel campaigns Mentor pod members and uphold delivery excellence Manage forecasting, commercial and stakeholder expectations What You Bring Experience as senior account management or account director within a marketing, digital or performance agency Experience managing B2B tech, SaaS, enterprise or scale-up clients Strong track record in account growth, retention, client strategy and stakeholder management Exposure to demand generation, paid media, ABM, growth marketing, digital performance and revenue-focused marketing Confident presenting to senior stakeholders and C-suite Highly organised, proactive, collaborative and comfortable in fast-growth environments If you thrive in B2B tech, love leading strategic client relationships, and understand how demand-gen and performance marketing drive revenue, we'd love to hear from you.
