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director enterprise london united kingdom
Senior Global IT Manager - Enterprise Architecture - GenAI
The Boston Consulting Group GmbH
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is looking for a Senior Manager level Enterprise Architect to pioneer the way forward on the use of GenAI across BCG. The heart of this role is to define the architectures(s) to support leading edge use of GenAI in our consulting, to deliver world class insights and impact to our clients, and new ways of working within our internal support teams. You will be an expert in GenAI and AI with experience of consulting and knowledge management. You will be great at working with consulting and knowledge teams and an amazing collaborator, finding new ways of working using GenAI. You will know how to design, scale and run solutions at scale for a global company with extensive experience of architecting solutions using modern paradigms including cloud, containers, APIS and AI development. YOU'RE GOOD AT Finding great answers to complex and ambiguous questions and connecting and collaborating across teams to develop enterprise, platform and solution architectures. You will seek diverse views, and with a growth mindset considering both conventional and unconventional answers. You will be high energy, able to match the fast changing tech landscape and business priorities. Rolling up your sleeves and "doing", pioneering the way forward and bring others along with you. You produce high quality Enterprise Architecture arguments and supporting materials. You are adept at aligning these at different levels in the organization. You must be a brilliant storyteller and amazing at PowerPoint. You will be at ease and brilliant at presenting to stakeholders. Influencing and collaborating with others, especially solution architects and technical leaders across the organization. Your passion is technology. You will be highly knowledgeable and conversant with modern computing paradigms and relentless in your curiosity to learn and apply this to your work. You will demonstrate expertise in modern digital thinking including GenAI, AI, data architecture, domain driven design, APIs, microservices, cloud, cloud security and identity services on cloud. Optimizing your own role and delivering results. You understand that architecture is part of a value stream where we need to play our part in being efficient to help increase velocity and reduce risk across the architecture team and the teams we work with. What You'll Bring 5+ years of experience leading architecture work. Ideally a blend of experience in development, solution and enterprise architecture with multiple years' experience of AI and real world experience of the latest GenAI technologies. Deep knowledge of AI and GenAI Multiple successful experiences of leading the development of AI or GenAI driven solutions. Preparing materials for, and presenting at senior levels. You are an expert storyteller and produce amazing PowerPoint. Leading the development of business cases and then landing agreeing at C suite investment boards with minimal supervision Highly effective at influencing in a highly matrixed organization Expert knowledge of consulting, you are likely to have been a consultant in your past. Who You'll Work With You will be reporting to the BCG IT Executive Director for Enterprise Architecture and work in the central Enterprise Architecture team. You will be working very closely with our knowledge team. This is an individual contributor role and will be expected to develop strong and influential relationships to all the architects working in AI and GenAI across all of BCG including our leading edge GenAI development teams in BCG X. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/ expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E Verify Employer. Click here for more information on E Verify.
Mar 03, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is looking for a Senior Manager level Enterprise Architect to pioneer the way forward on the use of GenAI across BCG. The heart of this role is to define the architectures(s) to support leading edge use of GenAI in our consulting, to deliver world class insights and impact to our clients, and new ways of working within our internal support teams. You will be an expert in GenAI and AI with experience of consulting and knowledge management. You will be great at working with consulting and knowledge teams and an amazing collaborator, finding new ways of working using GenAI. You will know how to design, scale and run solutions at scale for a global company with extensive experience of architecting solutions using modern paradigms including cloud, containers, APIS and AI development. YOU'RE GOOD AT Finding great answers to complex and ambiguous questions and connecting and collaborating across teams to develop enterprise, platform and solution architectures. You will seek diverse views, and with a growth mindset considering both conventional and unconventional answers. You will be high energy, able to match the fast changing tech landscape and business priorities. Rolling up your sleeves and "doing", pioneering the way forward and bring others along with you. You produce high quality Enterprise Architecture arguments and supporting materials. You are adept at aligning these at different levels in the organization. You must be a brilliant storyteller and amazing at PowerPoint. You will be at ease and brilliant at presenting to stakeholders. Influencing and collaborating with others, especially solution architects and technical leaders across the organization. Your passion is technology. You will be highly knowledgeable and conversant with modern computing paradigms and relentless in your curiosity to learn and apply this to your work. You will demonstrate expertise in modern digital thinking including GenAI, AI, data architecture, domain driven design, APIs, microservices, cloud, cloud security and identity services on cloud. Optimizing your own role and delivering results. You understand that architecture is part of a value stream where we need to play our part in being efficient to help increase velocity and reduce risk across the architecture team and the teams we work with. What You'll Bring 5+ years of experience leading architecture work. Ideally a blend of experience in development, solution and enterprise architecture with multiple years' experience of AI and real world experience of the latest GenAI technologies. Deep knowledge of AI and GenAI Multiple successful experiences of leading the development of AI or GenAI driven solutions. Preparing materials for, and presenting at senior levels. You are an expert storyteller and produce amazing PowerPoint. Leading the development of business cases and then landing agreeing at C suite investment boards with minimal supervision Highly effective at influencing in a highly matrixed organization Expert knowledge of consulting, you are likely to have been a consultant in your past. Who You'll Work With You will be reporting to the BCG IT Executive Director for Enterprise Architecture and work in the central Enterprise Architecture team. You will be working very closely with our knowledge team. This is an individual contributor role and will be expected to develop strong and influential relationships to all the architects working in AI and GenAI across all of BCG including our leading edge GenAI development teams in BCG X. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/ expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E Verify Employer. Click here for more information on E Verify.
Sales & Marketing Head of Sales - EHS/ESG London, United Kingdom
AMCS Group
Passionate people for sustainable software Our mission is to connect, engage, and inspire all EHS and ESG stakeholders. We aim to provide clarity and guidance in occupational safety, environmental, quality and sustainability management and to create digital solutions. Your Team Sales at its best! Our internationally operating sales team works in an unsaturated B2B market environment with high demand potential, a wide variety of corporate customers and a highly diversified range of industries. All with close support from our internal marketing and lead development teams. Your role - We have an exceptional opportunity for an experienced sales leader based in UK to join our expanding sales team. Proven track record in enterprise SaaS sales, within EHS, ESG, or related compliance and sustainability domains is essential Your Responsibilities You manage a team of AE's that acquire new customers mainly in the medium and large enterprise segment in the UK, Ireland, France, Benelux, Italy, Spain & Nordics. You take responsibility for supporting & coaching your team during the whole sales cycle, from first contact via the phone through requirements analysis, online and in person software presentations to closing the deal. You will play a pivotal role in scaling our presence across Europe, shaping sales strategy, and mentoring a high-performing team. You are responsible for accurate team forecasting and report to the Sales Director EMEA. You represent Quentic/AMCS Group at trade fairs and road shows. We offer Join us in shaping the future of sustainable business practices by driving digital transformation in EHS and ESG management Unsaturated market environment with growing demand Support from well-organized Marketing team and Sales Development Representatives in lead generation and qualification Work with a market-leading SaaS platform that delivers measurable impact for global enterprises Attractive compensation with base salary and transparent bonus in line with target agreements Remote/hybrid working as well as home office option. Flat hierarchies with an open-door policy and a relaxed yet professional work atmosphere. An additional day off on your birthday Regular team events and good work life balance Your Qualifications Proven track record in enterprise SaaS sales, within EHS, ESG, or related compliance and sustainability domains is essential 10+ years of experience in B2B sales, including 5+ years in senior leadership roles managing multi-regional teams and driving revenue growth Demonstrated ability to scale sales organizations, implement go-to-market strategies, and deliver predictable, sustainable growth Strategic thinking paired with a hands on mentality Strong executive presence and experience engaging with C level stakeholders in complex, consultative sales cycles Deep understanding of business management, P&L responsibility, and strategic planning Exceptional leadership and coaching skills, fostering high-performance cultures and developing future leaders Strong UK EHS & ESG business network; additional European market experience would be advantageous Business fluent in English; other European languages (preferably French) are a strong plus Tech savvy and data driven, with experience leveraging CRM, analytics, and sales enablement tools to optimize performance Willingness to travel across the region (approx. 1-2 days per week) Growth mindset, adaptability, and resilience in a fast evolving market environment. About us - We are a leading Software as a Service solution in the European EHS and ESG market. Our more than 250 colleagues are working from several locations across Europe to help our customers to strengthen their EHS and ESG management using Quentic software solutions (an AMCS company ). The solution supports seamless cooperation across departments, locations, and even countries, thereby helping companies coordinate all processes efficiently and in compliance with legal requirements. If you want to make the world a little bit safer and know more about environmental protection, occupational safety and sustainability, we are the right place for you!
Mar 03, 2026
Full time
Passionate people for sustainable software Our mission is to connect, engage, and inspire all EHS and ESG stakeholders. We aim to provide clarity and guidance in occupational safety, environmental, quality and sustainability management and to create digital solutions. Your Team Sales at its best! Our internationally operating sales team works in an unsaturated B2B market environment with high demand potential, a wide variety of corporate customers and a highly diversified range of industries. All with close support from our internal marketing and lead development teams. Your role - We have an exceptional opportunity for an experienced sales leader based in UK to join our expanding sales team. Proven track record in enterprise SaaS sales, within EHS, ESG, or related compliance and sustainability domains is essential Your Responsibilities You manage a team of AE's that acquire new customers mainly in the medium and large enterprise segment in the UK, Ireland, France, Benelux, Italy, Spain & Nordics. You take responsibility for supporting & coaching your team during the whole sales cycle, from first contact via the phone through requirements analysis, online and in person software presentations to closing the deal. You will play a pivotal role in scaling our presence across Europe, shaping sales strategy, and mentoring a high-performing team. You are responsible for accurate team forecasting and report to the Sales Director EMEA. You represent Quentic/AMCS Group at trade fairs and road shows. We offer Join us in shaping the future of sustainable business practices by driving digital transformation in EHS and ESG management Unsaturated market environment with growing demand Support from well-organized Marketing team and Sales Development Representatives in lead generation and qualification Work with a market-leading SaaS platform that delivers measurable impact for global enterprises Attractive compensation with base salary and transparent bonus in line with target agreements Remote/hybrid working as well as home office option. Flat hierarchies with an open-door policy and a relaxed yet professional work atmosphere. An additional day off on your birthday Regular team events and good work life balance Your Qualifications Proven track record in enterprise SaaS sales, within EHS, ESG, or related compliance and sustainability domains is essential 10+ years of experience in B2B sales, including 5+ years in senior leadership roles managing multi-regional teams and driving revenue growth Demonstrated ability to scale sales organizations, implement go-to-market strategies, and deliver predictable, sustainable growth Strategic thinking paired with a hands on mentality Strong executive presence and experience engaging with C level stakeholders in complex, consultative sales cycles Deep understanding of business management, P&L responsibility, and strategic planning Exceptional leadership and coaching skills, fostering high-performance cultures and developing future leaders Strong UK EHS & ESG business network; additional European market experience would be advantageous Business fluent in English; other European languages (preferably French) are a strong plus Tech savvy and data driven, with experience leveraging CRM, analytics, and sales enablement tools to optimize performance Willingness to travel across the region (approx. 1-2 days per week) Growth mindset, adaptability, and resilience in a fast evolving market environment. About us - We are a leading Software as a Service solution in the European EHS and ESG market. Our more than 250 colleagues are working from several locations across Europe to help our customers to strengthen their EHS and ESG management using Quentic software solutions (an AMCS company ). The solution supports seamless cooperation across departments, locations, and even countries, thereby helping companies coordinate all processes efficiently and in compliance with legal requirements. If you want to make the world a little bit safer and know more about environmental protection, occupational safety and sustainability, we are the right place for you!
Bromley Healthcare
Chief Financial Officer
Bromley Healthcare
Bromley Healthcare is a staff-owned social enterprise delivering a wide range of community health services to people of all ages across Bromley, Bexley, Greenwich and Lewisham. Since its establishment in 2011, the organisation has grown significantly, providing high-quality, compassionate care in neighbourhoods, clinics and people's homes. A key partner within the South East London Integrated Care System, Bromley Healthcare works closely with GPs, local authorities, voluntary organisations and hospitals to deliver integrated, community-focused care. We are seeking an exceptional Chief Financial Officer (CFO) to join Bromley Healthcare's Executive Leadership Team at a pivotal moment in its development. This is an exciting opportunity to play a central role in shaping the organisation's future as integrated community services continue to evolve. As CFO, you will provide strategic financial leadership to ensure Bromley Healthcare remains financially sustainable, commercially astute and able to invest in high-quality care. You will help enable growth and innovation, and ensure robust governance and value for money in line with our social enterprise and employee-owned model. As a full Executive Director and Company Director, you will contribute beyond finance, strengthening Bromley Healthcare's position as a leader in integrated community care. The successful candidate will be a credible, values-led senior finance leader with substantial experience in complex, regulated environments. You will bring a strong track record of financial strategy, sustainability and transformation, alongside the ability to work effectively across organisational and system boundaries. Commercially astute, analytically strong and grounded in compassion, you will be committed to staff ownership, inclusion and improving outcomes for the communities we serve. Saxton Bampfylde Ltd is acting as an employment agency advisor to Bromley Healthcare on this appointment. For further information about the role, including details about how to apply, please visit using reference AAHAMG. Alternatively email . Applications should be received by midday on Monday 16 March 2026.
Mar 03, 2026
Full time
Bromley Healthcare is a staff-owned social enterprise delivering a wide range of community health services to people of all ages across Bromley, Bexley, Greenwich and Lewisham. Since its establishment in 2011, the organisation has grown significantly, providing high-quality, compassionate care in neighbourhoods, clinics and people's homes. A key partner within the South East London Integrated Care System, Bromley Healthcare works closely with GPs, local authorities, voluntary organisations and hospitals to deliver integrated, community-focused care. We are seeking an exceptional Chief Financial Officer (CFO) to join Bromley Healthcare's Executive Leadership Team at a pivotal moment in its development. This is an exciting opportunity to play a central role in shaping the organisation's future as integrated community services continue to evolve. As CFO, you will provide strategic financial leadership to ensure Bromley Healthcare remains financially sustainable, commercially astute and able to invest in high-quality care. You will help enable growth and innovation, and ensure robust governance and value for money in line with our social enterprise and employee-owned model. As a full Executive Director and Company Director, you will contribute beyond finance, strengthening Bromley Healthcare's position as a leader in integrated community care. The successful candidate will be a credible, values-led senior finance leader with substantial experience in complex, regulated environments. You will bring a strong track record of financial strategy, sustainability and transformation, alongside the ability to work effectively across organisational and system boundaries. Commercially astute, analytically strong and grounded in compassion, you will be committed to staff ownership, inclusion and improving outcomes for the communities we serve. Saxton Bampfylde Ltd is acting as an employment agency advisor to Bromley Healthcare on this appointment. For further information about the role, including details about how to apply, please visit using reference AAHAMG. Alternatively email . Applications should be received by midday on Monday 16 March 2026.
SOUTHWARK COUNCIL-1
Specialist Litigation Lawyer
SOUTHWARK COUNCIL-1 Southwark, London
Specialist Litigation Lawyer Reference number : SC07958 Location : 160 Tooley Street, SE1 2QH Schedule : Full-time Salary Range : (Full time equivalent) - £59,526 - £74,040 Contract Type : Permanent The role This role offers an excellent opportunity for an experienced litigation lawyer to broaden their legal expertise and branch into new areas of law and practice. You will gain further experience working on complex, high profile matters across the diverse range of litigation and advice work handled within the Litigation Team in a large in-house local authority legal team. What you'll be doing: Alongside complex litigation, which may involve any of the Council's directorates or the Coroner's Office, the postholder will work on high level advisory matters, policy development and related governance issues. The role will also cover emerging and rapidly developing areas of law, such as building safety, which is expected to grow significantly in the coming years. What you'll bring: You will be someone who enjoys shaping, influencing and improving the way the Council operates, and who is confident engaging with officers at all levels. You must be a qualified lawyer, authorised by your regulator to conduct litigation, with at least five years' experience in complex litigation and advisory work. You will also be able to demonstrate that you: Have developed expertise across a range of litigation areas at all court levels, with an excellent understanding of court rules and practice. Can organise and manage a complex and challenging caseload, critically analyse information and provide succinct, accurate written and oral advice tailored to your audience. Are highly organised, comfortable with electronic working practices and capable of delivering to tight deadlines. Can assess and manage risk effectively, using sound professional judgement. Can research and quickly become proficient in unfamiliar areas of law. Can work independently with minimal supervision, while recognising when to seek guidance or support from senior leadership and colleagues. Enjoy working collaboratively with colleagues across the Legal Service, a diverse range of client officers, and external lawyers. Are results focused and able to work constructively and collaboratively across the Council. Have sound knowledge and understanding of the wider local government legal framework. Are proficient in managing or supporting other lawyers. Why Southwark? Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian, and ethnic minority communities to increase representation at senior management level in the Council. Additional details Full time, 36 hours per week, Monday to Friday. This is an office based role. While the service offers the flexibility to work from home for part of the week, you will be expected to be in the office for at least three days each week. Salary range from £59,526 to £74,040 per annum. This post attracts an additional financial benefit to the value of £2,724 per annum for staff which can be used towards benefits or taken as cash. Employee benefits: You'll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You'll also be part of a successful, high-achieving development team making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive: A competitive base salary (pro rata for part time staff). Strong supportive senior management team. Regular one to one supervision. Professional development & training opportunities. Clear career development pathways. Agile and flexible working arrangements. Local Government Pension Scheme (LGPS). Season ticket and cycle loans. Annual Leave starting at 33 days per year, increasing to 36 (with length of service) (pro rata for part time staff). Wellbeing programme. HSF Health plan and eye care scheme. EAP employee assistance programme, confidential counselling and support. Social clubs and staff groups. Disability Confident (guaranteed interview) Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the criteria below: Members of the Armed Forces and veterans. Are currently in care or have previously been in care. If you consider yourself to be disabled or if you have a long-term health condition. Recruitment timetable Closing Date: 16 March 2026 at 23:59. Interview Date: 31 March 2026 (in person at Tooley Street, candidates may be asked to deliver a short presentation and/ or be asked to complete written assessments). Attachments Click here to view the Job Description and Person Specification
Mar 03, 2026
Full time
Specialist Litigation Lawyer Reference number : SC07958 Location : 160 Tooley Street, SE1 2QH Schedule : Full-time Salary Range : (Full time equivalent) - £59,526 - £74,040 Contract Type : Permanent The role This role offers an excellent opportunity for an experienced litigation lawyer to broaden their legal expertise and branch into new areas of law and practice. You will gain further experience working on complex, high profile matters across the diverse range of litigation and advice work handled within the Litigation Team in a large in-house local authority legal team. What you'll be doing: Alongside complex litigation, which may involve any of the Council's directorates or the Coroner's Office, the postholder will work on high level advisory matters, policy development and related governance issues. The role will also cover emerging and rapidly developing areas of law, such as building safety, which is expected to grow significantly in the coming years. What you'll bring: You will be someone who enjoys shaping, influencing and improving the way the Council operates, and who is confident engaging with officers at all levels. You must be a qualified lawyer, authorised by your regulator to conduct litigation, with at least five years' experience in complex litigation and advisory work. You will also be able to demonstrate that you: Have developed expertise across a range of litigation areas at all court levels, with an excellent understanding of court rules and practice. Can organise and manage a complex and challenging caseload, critically analyse information and provide succinct, accurate written and oral advice tailored to your audience. Are highly organised, comfortable with electronic working practices and capable of delivering to tight deadlines. Can assess and manage risk effectively, using sound professional judgement. Can research and quickly become proficient in unfamiliar areas of law. Can work independently with minimal supervision, while recognising when to seek guidance or support from senior leadership and colleagues. Enjoy working collaboratively with colleagues across the Legal Service, a diverse range of client officers, and external lawyers. Are results focused and able to work constructively and collaboratively across the Council. Have sound knowledge and understanding of the wider local government legal framework. Are proficient in managing or supporting other lawyers. Why Southwark? Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark's residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian, and ethnic minority communities to increase representation at senior management level in the Council. Additional details Full time, 36 hours per week, Monday to Friday. This is an office based role. While the service offers the flexibility to work from home for part of the week, you will be expected to be in the office for at least three days each week. Salary range from £59,526 to £74,040 per annum. This post attracts an additional financial benefit to the value of £2,724 per annum for staff which can be used towards benefits or taken as cash. Employee benefits: You'll join a motivated, driven, and supportive team that values each of its members and strives for excellence. You'll also be part of a successful, high-achieving development team making a real difference to the lives of residents across the borough. In return for all your hard work, skills and experience, you will receive: A competitive base salary (pro rata for part time staff). Strong supportive senior management team. Regular one to one supervision. Professional development & training opportunities. Clear career development pathways. Agile and flexible working arrangements. Local Government Pension Scheme (LGPS). Season ticket and cycle loans. Annual Leave starting at 33 days per year, increasing to 36 (with length of service) (pro rata for part time staff). Wellbeing programme. HSF Health plan and eye care scheme. EAP employee assistance programme, confidential counselling and support. Social clubs and staff groups. Disability Confident (guaranteed interview) Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the criteria below: Members of the Armed Forces and veterans. Are currently in care or have previously been in care. If you consider yourself to be disabled or if you have a long-term health condition. Recruitment timetable Closing Date: 16 March 2026 at 23:59. Interview Date: 31 March 2026 (in person at Tooley Street, candidates may be asked to deliver a short presentation and/ or be asked to complete written assessments). Attachments Click here to view the Job Description and Person Specification
McGinnis Loy Associates Ltd
Senior Audit Manager
McGinnis Loy Associates Ltd
Audit & Accounts Senior Manager / Audit & Accounts Associate Director / Senior Audit Manager McGinnis Loy Associates is proud to be working with a Top20 Accountancy Practice who are looking to strengthen their senior team with the appointment of an Audit Senior Manager for their offices in North London. The role is 50% Commercial Audit & 50% Accounts and you will be required to manage Qualified audit staff, liaise with Partners and review the audits for both Corporate PLCs & PE backed businesses. Key duties include: Managing a portfolio of audit and account clients with turnovers up to £150m. Clients include multi-national AIM listed and private groups, along with PE-backed enterprises across various industry sectors. Managing corporate clients including those with complex issues requiring higher levels of ad-hoc work AssistingPartners in planning & executing complex UK and International audit engagements, including open and close meetings with clients Business development and winning work by managing existing clients and targeting new audit clients within the London region Reviewing and appraising internal audit working practices, identifying areas where efficiency improvements can be made within the Audit function. Involvement in internal compliance procedures (e.g. quality control reviews, money laundering procedures etc.). Assisting Audit Partners in establishing the audit approach; reviewing audit work papers and ensuring audit files are completed in a timely manner Responsible for a number of Qualified Audit staff on major client sites to ensure audit work is appropriately completed to satisfy audit objectives Acting as a trusted business adviser to major clients, managing a significant portfolio £value and maintaining good working relationships with colleagues and clients To be considered for the Audit & Accounts Senior Manager role you should be a Qualified ACA/ICAS/ACCA Accountant with at least 5 years' experience running large Audit portfolios, and ideally from a Top100 or well-regarded Regional Accounting firm. Experience managing audits in a range of commercial industry sectors ranging from OMBs, PE-backed, listed and international groups is required, and you should be able to manage a large portfolio of audit & accounting clients, with excellent knowledge of UK GAAP & FRS102. This role is a fast-track opportunity to future Partnership, so the firm is looking for high experienced career-minded, driven, ambitious and entrepreneurial individuals. On offer is a salary up to £85,000 depending on experience with benefits to include company pension, healthcare and 25 days holiday. To apply for the position or for more information, please contact McGinnis Loy Associates (Reading) office by telephone or via email at com For other opportunities in Finance & Accounting or Public Practice within the Thames Valley, London & Midlands, please visit our website at com. McGinnis Loy Associates is acting as an Employment Agency in relation to this vacancy, in accordance with the Employment Agencies Act.
Mar 03, 2026
Full time
Audit & Accounts Senior Manager / Audit & Accounts Associate Director / Senior Audit Manager McGinnis Loy Associates is proud to be working with a Top20 Accountancy Practice who are looking to strengthen their senior team with the appointment of an Audit Senior Manager for their offices in North London. The role is 50% Commercial Audit & 50% Accounts and you will be required to manage Qualified audit staff, liaise with Partners and review the audits for both Corporate PLCs & PE backed businesses. Key duties include: Managing a portfolio of audit and account clients with turnovers up to £150m. Clients include multi-national AIM listed and private groups, along with PE-backed enterprises across various industry sectors. Managing corporate clients including those with complex issues requiring higher levels of ad-hoc work AssistingPartners in planning & executing complex UK and International audit engagements, including open and close meetings with clients Business development and winning work by managing existing clients and targeting new audit clients within the London region Reviewing and appraising internal audit working practices, identifying areas where efficiency improvements can be made within the Audit function. Involvement in internal compliance procedures (e.g. quality control reviews, money laundering procedures etc.). Assisting Audit Partners in establishing the audit approach; reviewing audit work papers and ensuring audit files are completed in a timely manner Responsible for a number of Qualified Audit staff on major client sites to ensure audit work is appropriately completed to satisfy audit objectives Acting as a trusted business adviser to major clients, managing a significant portfolio £value and maintaining good working relationships with colleagues and clients To be considered for the Audit & Accounts Senior Manager role you should be a Qualified ACA/ICAS/ACCA Accountant with at least 5 years' experience running large Audit portfolios, and ideally from a Top100 or well-regarded Regional Accounting firm. Experience managing audits in a range of commercial industry sectors ranging from OMBs, PE-backed, listed and international groups is required, and you should be able to manage a large portfolio of audit & accounting clients, with excellent knowledge of UK GAAP & FRS102. This role is a fast-track opportunity to future Partnership, so the firm is looking for high experienced career-minded, driven, ambitious and entrepreneurial individuals. On offer is a salary up to £85,000 depending on experience with benefits to include company pension, healthcare and 25 days holiday. To apply for the position or for more information, please contact McGinnis Loy Associates (Reading) office by telephone or via email at com For other opportunities in Finance & Accounting or Public Practice within the Thames Valley, London & Midlands, please visit our website at com. McGinnis Loy Associates is acting as an Employment Agency in relation to this vacancy, in accordance with the Employment Agencies Act.
Robert Walters
AI Governance Officer - Financial Services needed
Robert Walters
As Vice President, AI Governance Officer , you will play a central role in enabling the responsible, strategic adoption of Artificial Intelligence across a global financial institution. Vice President - AI Governance Officer, Strategy & Innovation (FTC) Location: Canary Wharf London, UK Hybrid: 2 days onsite Department: CEO Office Reports to: Director, Strategy & Innovation Corporate Level: Vice President The Organisation Our client is a globally systemically important financial market infrastructure provider at the heart of the international financial system. Operating across major currencies and jurisdictions, the organisation plays a critical role in safeguarding stability, reducing systemic risk, and enabling the smooth functioning of global markets. The Opportunity As Vice President, AI Governance Officer , you will play a central role in enabling the responsible, strategic adoption of Artificial Intelligence across the organisation. This is a high-impact position at the intersection of innovation, governance, risk, and executive strategy. You will help shape the firm's AI roadmap, embed governance frameworks aligned with evolving regulatory expectations, and ensure AI deployment supports long-term strategic objectives while remaining secure, transparent, and controlled. This role offers unique exposure to executive leadership, enterprise-wide stakeholders, and emerging regulatory conversations shaping AI within financial services. Key Responsibilities Monitor and assess the evolving AI landscape in financial services and provide strategic insight to senior leadership Support the development and execution of a forward-looking AI strategy aligned to business objectives Partner with business units to identify, prioritise, and assess AI use cases Contribute to internal AI governance forums and shape AI-related policies, standards, and oversight mechanisms Develop and deliver AI training and communications to enhance organisational AI literacy Provide subject matter expertise on AI risks and opportunities, including vendor assessments and control reviews Track, measure, and report on AI adoption, efficiency gains, risk mitigation, and performance outcomes Support the development and implementation of enterprise-wide AI governance frameworks, policies, and controls Assess the organisation's AI footprint and support incident management and compliance monitoring Report regularly to executive committees on AI risk posture Embed AI governance requirements into the broader enterprise risk and oversight framework What We're Looking For Minimum 8 years' experience in innovation, technology governance, or risk roles - ideally within financial services Strong experience designing or implementing governance frameworks (policies, risk assessments, controls) Deep familiarity with AI risk domains including bias, transparency, explainability, privacy, accountability, and human oversight Working knowledge of regulatory and standards frameworks (e.g., UK/EU AI Act, NIST AI RMF, ISO/IEC 23894) highly desirable Solid understanding of AI model development, data dependencies, monitoring, and validation principles Ability to operate confidently within complex, regulated environments Excellent communication skills, with experience engaging senior stakeholders Strong analytical, organisational, and problem-solving capabilities High integrity, sound judgement, and comfort navigating ambiguity Prior exposure to FX or financial market infrastructure environments is advantageous but not essential Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Mar 03, 2026
Seasonal
As Vice President, AI Governance Officer , you will play a central role in enabling the responsible, strategic adoption of Artificial Intelligence across a global financial institution. Vice President - AI Governance Officer, Strategy & Innovation (FTC) Location: Canary Wharf London, UK Hybrid: 2 days onsite Department: CEO Office Reports to: Director, Strategy & Innovation Corporate Level: Vice President The Organisation Our client is a globally systemically important financial market infrastructure provider at the heart of the international financial system. Operating across major currencies and jurisdictions, the organisation plays a critical role in safeguarding stability, reducing systemic risk, and enabling the smooth functioning of global markets. The Opportunity As Vice President, AI Governance Officer , you will play a central role in enabling the responsible, strategic adoption of Artificial Intelligence across the organisation. This is a high-impact position at the intersection of innovation, governance, risk, and executive strategy. You will help shape the firm's AI roadmap, embed governance frameworks aligned with evolving regulatory expectations, and ensure AI deployment supports long-term strategic objectives while remaining secure, transparent, and controlled. This role offers unique exposure to executive leadership, enterprise-wide stakeholders, and emerging regulatory conversations shaping AI within financial services. Key Responsibilities Monitor and assess the evolving AI landscape in financial services and provide strategic insight to senior leadership Support the development and execution of a forward-looking AI strategy aligned to business objectives Partner with business units to identify, prioritise, and assess AI use cases Contribute to internal AI governance forums and shape AI-related policies, standards, and oversight mechanisms Develop and deliver AI training and communications to enhance organisational AI literacy Provide subject matter expertise on AI risks and opportunities, including vendor assessments and control reviews Track, measure, and report on AI adoption, efficiency gains, risk mitigation, and performance outcomes Support the development and implementation of enterprise-wide AI governance frameworks, policies, and controls Assess the organisation's AI footprint and support incident management and compliance monitoring Report regularly to executive committees on AI risk posture Embed AI governance requirements into the broader enterprise risk and oversight framework What We're Looking For Minimum 8 years' experience in innovation, technology governance, or risk roles - ideally within financial services Strong experience designing or implementing governance frameworks (policies, risk assessments, controls) Deep familiarity with AI risk domains including bias, transparency, explainability, privacy, accountability, and human oversight Working knowledge of regulatory and standards frameworks (e.g., UK/EU AI Act, NIST AI RMF, ISO/IEC 23894) highly desirable Solid understanding of AI model development, data dependencies, monitoring, and validation principles Ability to operate confidently within complex, regulated environments Excellent communication skills, with experience engaging senior stakeholders Strong analytical, organisational, and problem-solving capabilities High integrity, sound judgement, and comfort navigating ambiguity Prior exposure to FX or financial market infrastructure environments is advantageous but not essential Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Starling Bank
Director of Financial Risk
Starling Bank
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Director of Financial Risk you will be part of Starling's risk leadership team. You'll also provide leadership, review, challenge and guidance across the Bank's full range of Financial Risks, including capital, market, funding, liquidity and treasury risks. You will support the Chief Risk Officer in ensuring the Bank has effective management of its material risks through the embedding of the Bank's Enterprise Risk Management approach. Key Responsibilities: Develop and implement a Financial risk management approach i.e. the framework and policies, by which all financial risk types, including capital, market, liquidity, funding and wholesale credit risks are adequately managed and controlled. Ensure robust risk management is integrated into Starling's management of its capital, market, funding, liquidity and treasury positions. Develop and maintain, in collaboration with the CRO, an appropriate Risk Appetite for financial risks, including forward-looking measures, which can be presented to and approved by the Board, ensuring the needs of Starling are addressed. Identify, assess and monitor financial risks, including wholesale credit ensuring Starling's financial risks are aligned with its Risk Appetite. Provide review, challenge and guidance as part of the ICAAP and ILAAP processes and ensure the embedding of these approaches into the Bank's risk-based decision-making. Provide review, challenge and guidance for the Bank's stress testing and recoverability framework. Provide oversight of the Bank's liquidity and market risk exposures, including, but not limited to, its IRRBB exposures and the measures taken to manage this. Lead, mentor and develop a team of qualified and highly motivated risk professionals. Assist the business to identify and proactively manage their risks, which may impact the business objectives of Starling, including collaborative engagement with, and challenge of, the Chief Financial Officer and the Treasurer. Ensure that Starling is fully compliant with all applicable regulations. Ensure Starling has an adequate policy library with supplementary procedures to support regulatory compliance and which outlines appropriate internal controls. Actively participate in the Bank's governance, including ALCO and the Executive and Board Risk Committees, providing a clear opinion on the Bank's financial risk profile. Ensure there is adequate and reliable risk reporting in place, covering all financial risk types in order that the Executive Committee and Board have an accurate understanding of the risk profile of the business. Oversee and challenge the business in the implementation of their processes and controls and management of their risks, undertaking periodic assurance reviews Requirements It is essential that you have significant experience managing Financial and Treasury Risk in an established financial services coupled with an excellent understanding of the prudential and conduct regulatory landscape and broader regulation impacting Starling You should be a commercial, pragmatic and solutions-oriented individual, that will be adept at interpreting, understanding and explaining regulation, allowing you to assist Starling in meeting their business and regulatory requirements. You are a strategic thinker with a proactive risk management approach, able to support the Finance and Treasury in developing an appropriate balance-sheet management strategy You have experience in attracting, managing and developing talented individuals It is essential that you have excellent communication and stakeholder management skills and are able to advise, challenge and influence at the highest levels both internally and externally You will be a highly credible individual, able to represent Starling externally, interact with the Regulator and have a strong network across the industry, within both the public and private sector You will be able to operate effectively in a dynamic, technology driven, fast-paced and customer centric environment An accountancy background would be advantageous but is not essential Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 03, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As the Director of Financial Risk you will be part of Starling's risk leadership team. You'll also provide leadership, review, challenge and guidance across the Bank's full range of Financial Risks, including capital, market, funding, liquidity and treasury risks. You will support the Chief Risk Officer in ensuring the Bank has effective management of its material risks through the embedding of the Bank's Enterprise Risk Management approach. Key Responsibilities: Develop and implement a Financial risk management approach i.e. the framework and policies, by which all financial risk types, including capital, market, liquidity, funding and wholesale credit risks are adequately managed and controlled. Ensure robust risk management is integrated into Starling's management of its capital, market, funding, liquidity and treasury positions. Develop and maintain, in collaboration with the CRO, an appropriate Risk Appetite for financial risks, including forward-looking measures, which can be presented to and approved by the Board, ensuring the needs of Starling are addressed. Identify, assess and monitor financial risks, including wholesale credit ensuring Starling's financial risks are aligned with its Risk Appetite. Provide review, challenge and guidance as part of the ICAAP and ILAAP processes and ensure the embedding of these approaches into the Bank's risk-based decision-making. Provide review, challenge and guidance for the Bank's stress testing and recoverability framework. Provide oversight of the Bank's liquidity and market risk exposures, including, but not limited to, its IRRBB exposures and the measures taken to manage this. Lead, mentor and develop a team of qualified and highly motivated risk professionals. Assist the business to identify and proactively manage their risks, which may impact the business objectives of Starling, including collaborative engagement with, and challenge of, the Chief Financial Officer and the Treasurer. Ensure that Starling is fully compliant with all applicable regulations. Ensure Starling has an adequate policy library with supplementary procedures to support regulatory compliance and which outlines appropriate internal controls. Actively participate in the Bank's governance, including ALCO and the Executive and Board Risk Committees, providing a clear opinion on the Bank's financial risk profile. Ensure there is adequate and reliable risk reporting in place, covering all financial risk types in order that the Executive Committee and Board have an accurate understanding of the risk profile of the business. Oversee and challenge the business in the implementation of their processes and controls and management of their risks, undertaking periodic assurance reviews Requirements It is essential that you have significant experience managing Financial and Treasury Risk in an established financial services coupled with an excellent understanding of the prudential and conduct regulatory landscape and broader regulation impacting Starling You should be a commercial, pragmatic and solutions-oriented individual, that will be adept at interpreting, understanding and explaining regulation, allowing you to assist Starling in meeting their business and regulatory requirements. You are a strategic thinker with a proactive risk management approach, able to support the Finance and Treasury in developing an appropriate balance-sheet management strategy You have experience in attracting, managing and developing talented individuals It is essential that you have excellent communication and stakeholder management skills and are able to advise, challenge and influence at the highest levels both internally and externally You will be a highly credible individual, able to represent Starling externally, interact with the Regulator and have a strong network across the industry, within both the public and private sector You will be able to operate effectively in a dynamic, technology driven, fast-paced and customer centric environment An accountancy background would be advantageous but is not essential Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway.We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
McGregor Boyall
Technology Director
McGregor Boyall
Technology Director Central London 4/5 days per week onsite Competitive salary and package and full details available on request. Must have experience in a business with significant physical assets This global logistics business, based in the center of London, is undergoing a substantial technology transformation programme designed to support its growth objectives. With a significant pipeline of delivery and continuous improvement projects ahead, a Technology Director is needed to lead a dynamic group of technology professionals across architecture, project delivery and data alongside a portfolio of trusted SAAS providers. A key leadership position that will significantly contribute to the success of the business, this is a fantastic opportunity for a credible technical leader, with exceptional stakeholder engagement skills and a background in enterprise architecture, to make a real impact. Based five days a week in the office in central London, this leadership role will require you to set the strategy and lead delivery through your management team: translating business goals into technology outcomes that realise commercial value. Bringing a strong background in enterprise architecture and technology leadership, you'll work in a multi SAAS environment with minimal inhouse engineering resource. In this position, you'll own the roadmap to a modern, scalable, secure technology environment achieved through a SAAS first approach and high performance culture. As a result, your responsibilities will include: credible executive stakeholder engagement: influence at executive level, bridging technical and non-technical stakeholders, ensuring strategy, adoption, and commercial results are clearly understood and realised. leading on Enterprise Architecture through your Architecture function: enabling your team to create the target architecture, overseeing complex integration initiatives within a multi SAAS environment. inspiring and effective functional and team leadership: leading a multi skilled team of talented professionals whilst building a culture of innovation, agility, and accountability. programme & project oversight: oversee existing and future projects and continuous improvement initiatives with outcomes on time, on budget and to high quality. partner management: manage strategic vendors and IT service providers in a constructive manner that reflects a true partnership approach that goes beyond SLAs. Negotiate contracts, measure performance, and hold partners to outcomes that align with business needs. technology oversight and delivery: select and implement quality SAAS solutions that power operations, analytics, and customer experience. data & AI: support a growing, highly capable, function in establishing AI, data architecture, engineering and analytics capabilities that deliver value and to the business. future thinking: scan emerging technologies and bring forward practical innovations that strengthen competitive advantage across logistics operations. To be considered for this position you will need to demonstrate: substantial experience in senior technology leadership across large/complex asset heavy organisations such as logistics, energy, infrastructure, oil & gas etc. proven experience defining and executing enterprise architecture. deep knowledge of SaaS enterprise systems (including ERP), cloud and data technologies. rack record of leading technology and business transformation and cultural change initiatives. a broad understanding of project delivery and architecture methods combined with a pragmatic approach to how and when they are implemented. outstanding executive-level communication skills; able to translate technology strategy into business impact and secure stakeholder buy-in. strong vendor management, contract negotiation, and service performance governance. solid grounding in data architecture, governance, BI, and data-driven KPIs. experience implementing cybersecurity strategies, threat detection, and incident response. financial acumen across budgeting, forecasting, and ROI optimisation. an eye to the future - showing a passion for emerging technologies aligned to a clear view on how to implement them for the benefit of the business and the people within it. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Mar 03, 2026
Full time
Technology Director Central London 4/5 days per week onsite Competitive salary and package and full details available on request. Must have experience in a business with significant physical assets This global logistics business, based in the center of London, is undergoing a substantial technology transformation programme designed to support its growth objectives. With a significant pipeline of delivery and continuous improvement projects ahead, a Technology Director is needed to lead a dynamic group of technology professionals across architecture, project delivery and data alongside a portfolio of trusted SAAS providers. A key leadership position that will significantly contribute to the success of the business, this is a fantastic opportunity for a credible technical leader, with exceptional stakeholder engagement skills and a background in enterprise architecture, to make a real impact. Based five days a week in the office in central London, this leadership role will require you to set the strategy and lead delivery through your management team: translating business goals into technology outcomes that realise commercial value. Bringing a strong background in enterprise architecture and technology leadership, you'll work in a multi SAAS environment with minimal inhouse engineering resource. In this position, you'll own the roadmap to a modern, scalable, secure technology environment achieved through a SAAS first approach and high performance culture. As a result, your responsibilities will include: credible executive stakeholder engagement: influence at executive level, bridging technical and non-technical stakeholders, ensuring strategy, adoption, and commercial results are clearly understood and realised. leading on Enterprise Architecture through your Architecture function: enabling your team to create the target architecture, overseeing complex integration initiatives within a multi SAAS environment. inspiring and effective functional and team leadership: leading a multi skilled team of talented professionals whilst building a culture of innovation, agility, and accountability. programme & project oversight: oversee existing and future projects and continuous improvement initiatives with outcomes on time, on budget and to high quality. partner management: manage strategic vendors and IT service providers in a constructive manner that reflects a true partnership approach that goes beyond SLAs. Negotiate contracts, measure performance, and hold partners to outcomes that align with business needs. technology oversight and delivery: select and implement quality SAAS solutions that power operations, analytics, and customer experience. data & AI: support a growing, highly capable, function in establishing AI, data architecture, engineering and analytics capabilities that deliver value and to the business. future thinking: scan emerging technologies and bring forward practical innovations that strengthen competitive advantage across logistics operations. To be considered for this position you will need to demonstrate: substantial experience in senior technology leadership across large/complex asset heavy organisations such as logistics, energy, infrastructure, oil & gas etc. proven experience defining and executing enterprise architecture. deep knowledge of SaaS enterprise systems (including ERP), cloud and data technologies. rack record of leading technology and business transformation and cultural change initiatives. a broad understanding of project delivery and architecture methods combined with a pragmatic approach to how and when they are implemented. outstanding executive-level communication skills; able to translate technology strategy into business impact and secure stakeholder buy-in. strong vendor management, contract negotiation, and service performance governance. solid grounding in data architecture, governance, BI, and data-driven KPIs. experience implementing cybersecurity strategies, threat detection, and incident response. financial acumen across budgeting, forecasting, and ROI optimisation. an eye to the future - showing a passion for emerging technologies aligned to a clear view on how to implement them for the benefit of the business and the people within it. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
AI Director
Top End jobs
Define the global AI & Intelligent Automation strategy, fully aligned with enterprise digital transformation and innovation goals. Establish governance frameworks for AI ethics, model transparency, and Responsible AI, ensuring adherence to regulatory and risk requirements (e.g., NIST AI RMF, EU AI Act). Serve as the senior executive sponsor for AI architecture, operating model design, and enterprise adoption roadmap. Enterprise AI & GenAI Ecosystem (not exhaustive or limiting) Oversee the design and deployment of enterprise grade AI solutions using Python, .NET, and cloud native MLOps pipelines. Direct teams working with advanced frameworks such as PyTorch, TensorFlow, Hugging Face, ONNX Runtime, and LangChain, along with orchestration tools including Semantic Kernel, LangGraph, and CrewAI. Drive responsible integration of Large Language Models (LLMs) from OpenAI, Anthropic, Google Gemini, and Mistral, including deployment through Azure OpenAI Service or Vertex AI. Implement RAG architectures and manage vector databases (Pinecone, Weaviate, FAISS, Milvus) to power enterprise knowledge intelligence platforms. Lead the evolution of the enterprise data landscape using modern platforms such as Databricks, Snowflake, Azure Synapse, and BigQuery. Oversee data engineering with Apache Airflow, dbt, and Prefect, ensuring performance, governance, and alignment with enterprise metadata standards (Collibra, Alation, Microsoft Purview). Drive adoption of Delta Lake, Iceberg, and Hudi to support scalable data lakehouse architectures. Ensure high quality, compliant, and reliable data foundations for ML and analytics workloads. Cloud, Infrastructure & MLOps Champion multi cloud architecture across Azure, AWS, and GCP. Ensure resilient, secure, and cost efficient deployments using Docker, Kubernetes (AKS/EKS/GKE), and Terraform/Bicep. Lead enterprise MLOps capabilities using Azure ML, SageMaker, Vertex AI, MLflow, and Kubeflow, integrated with CI/CD (GitHub Actions, Azure DevOps, Jenkins, Argo CD). Oversee observability and monitoring using Prometheus, Grafana, ELK/EFK, and OpenTelemetry. Enterprise Integration with .NET Ecosystems Guide the integration of AI/ML pipelines into enterprise scale .NET Core applications and service oriented architectures. Modernize legacy systems through microservices, REST/gRPC APIs, and event driven architectures (Azure Service Bus, Kafka). Implement secure DevSecOps practices-SonarQube, Checkmarx, Vault, Azure API Management-in line with enterprise compliance standards. Drive end to end intelligent automation initiatives using Power Automate, Blue Prism, and Automation Anywhere. Integrate cognitive services (Azure Cognitive Services, AWS Comprehend, Form Recognizer, Speech/Translation APIs) to enhance workflow intelligence. Lead enterprise process mining using Celonis, Power BI Process Mining, and ProcessGold. Oversee integration of analytics and AI capabilities to deliver measurable business impact. Advance analytics maturity using Power BI, Looker, and Azure Analysis Services. Promote predictive and optimisation modelling using PyCaret, Prophet, and Optuna to strengthen data driven decision making. Security, Compliance & Responsible AI Ensure alignment with enterprise security frameworks (SOC2, ISO27001, NIST). Oversee identity and access management via Azure AD, OAuth2, OpenID Connect, and enterprise IAM systems. Champion ethical AI practices, including bias detection, explainability, and responsible use frameworks such as the Azure Responsible AI Dashboard. Build and lead high performing global teams across data science, engineering, and automation. Foster a culture of innovation, continuous learning, and responsible experimentation. Engage with the broader AI ecosystem-including academia, hyperscalers, and startups-to identify emerging technologies and partnership opportunities. Preferred Background Proven experience integrating Python based AI with enterprise .NET ecosystems. Deep expertise across multi cloud environments, data governance, and enterprise grade DevSecOps. Demonstrated success delivering large scale transformation programs with measurable ROI. Strong executive presence with exceptional communication and stakeholder management skills.
Mar 03, 2026
Full time
Define the global AI & Intelligent Automation strategy, fully aligned with enterprise digital transformation and innovation goals. Establish governance frameworks for AI ethics, model transparency, and Responsible AI, ensuring adherence to regulatory and risk requirements (e.g., NIST AI RMF, EU AI Act). Serve as the senior executive sponsor for AI architecture, operating model design, and enterprise adoption roadmap. Enterprise AI & GenAI Ecosystem (not exhaustive or limiting) Oversee the design and deployment of enterprise grade AI solutions using Python, .NET, and cloud native MLOps pipelines. Direct teams working with advanced frameworks such as PyTorch, TensorFlow, Hugging Face, ONNX Runtime, and LangChain, along with orchestration tools including Semantic Kernel, LangGraph, and CrewAI. Drive responsible integration of Large Language Models (LLMs) from OpenAI, Anthropic, Google Gemini, and Mistral, including deployment through Azure OpenAI Service or Vertex AI. Implement RAG architectures and manage vector databases (Pinecone, Weaviate, FAISS, Milvus) to power enterprise knowledge intelligence platforms. Lead the evolution of the enterprise data landscape using modern platforms such as Databricks, Snowflake, Azure Synapse, and BigQuery. Oversee data engineering with Apache Airflow, dbt, and Prefect, ensuring performance, governance, and alignment with enterprise metadata standards (Collibra, Alation, Microsoft Purview). Drive adoption of Delta Lake, Iceberg, and Hudi to support scalable data lakehouse architectures. Ensure high quality, compliant, and reliable data foundations for ML and analytics workloads. Cloud, Infrastructure & MLOps Champion multi cloud architecture across Azure, AWS, and GCP. Ensure resilient, secure, and cost efficient deployments using Docker, Kubernetes (AKS/EKS/GKE), and Terraform/Bicep. Lead enterprise MLOps capabilities using Azure ML, SageMaker, Vertex AI, MLflow, and Kubeflow, integrated with CI/CD (GitHub Actions, Azure DevOps, Jenkins, Argo CD). Oversee observability and monitoring using Prometheus, Grafana, ELK/EFK, and OpenTelemetry. Enterprise Integration with .NET Ecosystems Guide the integration of AI/ML pipelines into enterprise scale .NET Core applications and service oriented architectures. Modernize legacy systems through microservices, REST/gRPC APIs, and event driven architectures (Azure Service Bus, Kafka). Implement secure DevSecOps practices-SonarQube, Checkmarx, Vault, Azure API Management-in line with enterprise compliance standards. Drive end to end intelligent automation initiatives using Power Automate, Blue Prism, and Automation Anywhere. Integrate cognitive services (Azure Cognitive Services, AWS Comprehend, Form Recognizer, Speech/Translation APIs) to enhance workflow intelligence. Lead enterprise process mining using Celonis, Power BI Process Mining, and ProcessGold. Oversee integration of analytics and AI capabilities to deliver measurable business impact. Advance analytics maturity using Power BI, Looker, and Azure Analysis Services. Promote predictive and optimisation modelling using PyCaret, Prophet, and Optuna to strengthen data driven decision making. Security, Compliance & Responsible AI Ensure alignment with enterprise security frameworks (SOC2, ISO27001, NIST). Oversee identity and access management via Azure AD, OAuth2, OpenID Connect, and enterprise IAM systems. Champion ethical AI practices, including bias detection, explainability, and responsible use frameworks such as the Azure Responsible AI Dashboard. Build and lead high performing global teams across data science, engineering, and automation. Foster a culture of innovation, continuous learning, and responsible experimentation. Engage with the broader AI ecosystem-including academia, hyperscalers, and startups-to identify emerging technologies and partnership opportunities. Preferred Background Proven experience integrating Python based AI with enterprise .NET ecosystems. Deep expertise across multi cloud environments, data governance, and enterprise grade DevSecOps. Demonstrated success delivering large scale transformation programs with measurable ROI. Strong executive presence with exceptional communication and stakeholder management skills.
Sky
Digital Content Director
Sky Hammersmith And Fulham, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Digital Content Director
Sky Islington, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Digital Content Director
Sky Brent, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Digital Content Director
Sky City Of Westminster, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Digital Content Director
Sky Merton, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Digital Content Director
Sky Hounslow, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Digital Content Director
Sky
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
AV Manager
The Specialist Works Limited
About the Group The world is obsessed by small start-ups or the largest corporates. Most UK media agencies are built to serve the top 100 spending clients, and there are a multitude of boutique agencies to serve those starting out in business. The Specialist Works is different. We are built exclusively for marketers at entrepreneurial brands. Businesses that are past the messy start-up stage but are worlds away from the slow-paced nature of large corporates. Our clients span large privately owned businesses (often PE backed, founder-led or both) and small to mid-cap public enterprises. They are fighting larger, more established competitors and know they need to think and behave differently to win. They don't conform to category norms. Since they can't out-spend their competition, disruption is the safest move they can make. The marketers leading these brands are innovative, resourceful, moving at pace and in all-out growth mode. They're powerful; redefining categories, overtaking and acquiring traditional businesses and changing consumer behaviour along with it. Our clients share three common yet exciting challenges which define everything we do as an agency: Consumer - customer acquisition is key to their success Company - they are highly ambitious and built lean Category - they are often outspent by their competitors, need to outmanoeuvre the competition and are passionate about disrupting an established category Role Overview Our AV Team is expanding, and we are looking for an AV Manager to join us, managing a team in planning, buying and running AV advertising campaigns on behalf of our wonderful, growing client base. You'll bring great account management skills, as well as experience in planning and buying AV campaigns, and will want to work with exciting clients with a brilliant, supportive team around you. With the flexibility to follow the results and do what's working, you'll be able to plan and buy across all areas of AV (traditional linear spot, BVOD, CTV, radio and sponsorship), and across multiple markets. Key Responsibilities Overall delivery specialist lead for multiple accounts. The "go to" contact (internally & externally) for maintaining top class client service Organise and monitor workflow of the account team, ensuring they have a manageable workload. Work in close partnership with the AV Director to ensure alignment on campaign delivery and quality standards. Provide regular, proactive updates to AV Director on key campaign milestones, client forecasts, team progress, and any emerging risks or opportunities. Have overall responsibility for account performance, growth, and financials. Lead plan creation for multiple accounts. Oversee & manage a team of AV buyers, ensuring top class campaign quality. On ad hoc basis, produce reports, plans, etc for new business/pitches when required. Prepare for, and attend, client and supplier meetings when required. Confidently discuss potential cross sell of other TSW channels and identify new opportunities. Confidently collate information and update the wider team on client developments. Oversee media owner/supplier relationships. What We're Looking For Experience in planning and buying TV/AV campaigns in UK market Comfortable presenting ideas/strategies to clients Proficient in at least one TV buying/reporting tool (i.e DDS) Management/mentoring experience Comfortable with processing and interpreting data Microsoft Office Package with emphasis on PowerPoint and Excel Highly numerate with the ability to work diligently with numbers and data Working Conditions A minimum of 3 days per week in the office May require some travel to meet with clients or attend industry events on an ad hoc basis. Benefits We provide an exciting, fast paced, people first environment that allows everyone to grow, learn and thrive. We work a 9-day fortnight, meaning staff have every other Friday off! We offer all our employees share options, and we've built a benefits package that invests in our employees' long term personal and professional growth and wellbeing. Our Values Passion: You share your excitement about what drives you Inquisitiveness: Ask "what's possible?". Ask "why not?" Caring: Be a good professional, a good colleague and a good human Knowledge: Know plenty. Share it. Learn more. And we live them every day Social and Environmental Commitment At What's Possible Group, our mission is to build a group our people are proud of. Proud of what we deliver to clients. Proud of how we treat each other. Proud of our commitment to people, planet and profit. Having rolled out a What's Possible University with learning modules & policies, including anti bribery & corruption, DE&I and code of ethics, our people have continuous personal development, and the group is continuously improving. We are dedicated to embedding social and environmental responsibility into every aspect of our business. You'll contribute to initiatives that promote social equity, diversity, and inclusion within our workplace and in the content, we create, whilst actively supporting and promoting sustainable best practice by, continuously working to minimise waste, (for example, water & cardboard recycling), prioritise eco friendly suppliers, (for example, renewable energy switch), and promote remote work to reduce carbon emissions. Your role as an AV Manager will include supporting these efforts by helping to implement green office practices, coordinating initiatives that enhance our corporate social responsibility, and ensuring our operations align with our values of sustainability and social responsibility. Sound good to you? Then get in touch. At The What's Possible Group our culture, our creativity and our passion is powered by people. People just like you. Diversity and difference drive innovation, not only for us but also for our clients and is at the heart of everything that we do. The What's Possible Group is proud to be an equal opportunities employer. We welcome applications from all, regardless of race, gender, disability, religion, sexual orientation or age as we seek to recruit the very best at The What's Possible Group from a diverse talent pool. If you require flexible working options, please still get in touch and we'll be as accommodating as we can.
Mar 02, 2026
Full time
About the Group The world is obsessed by small start-ups or the largest corporates. Most UK media agencies are built to serve the top 100 spending clients, and there are a multitude of boutique agencies to serve those starting out in business. The Specialist Works is different. We are built exclusively for marketers at entrepreneurial brands. Businesses that are past the messy start-up stage but are worlds away from the slow-paced nature of large corporates. Our clients span large privately owned businesses (often PE backed, founder-led or both) and small to mid-cap public enterprises. They are fighting larger, more established competitors and know they need to think and behave differently to win. They don't conform to category norms. Since they can't out-spend their competition, disruption is the safest move they can make. The marketers leading these brands are innovative, resourceful, moving at pace and in all-out growth mode. They're powerful; redefining categories, overtaking and acquiring traditional businesses and changing consumer behaviour along with it. Our clients share three common yet exciting challenges which define everything we do as an agency: Consumer - customer acquisition is key to their success Company - they are highly ambitious and built lean Category - they are often outspent by their competitors, need to outmanoeuvre the competition and are passionate about disrupting an established category Role Overview Our AV Team is expanding, and we are looking for an AV Manager to join us, managing a team in planning, buying and running AV advertising campaigns on behalf of our wonderful, growing client base. You'll bring great account management skills, as well as experience in planning and buying AV campaigns, and will want to work with exciting clients with a brilliant, supportive team around you. With the flexibility to follow the results and do what's working, you'll be able to plan and buy across all areas of AV (traditional linear spot, BVOD, CTV, radio and sponsorship), and across multiple markets. Key Responsibilities Overall delivery specialist lead for multiple accounts. The "go to" contact (internally & externally) for maintaining top class client service Organise and monitor workflow of the account team, ensuring they have a manageable workload. Work in close partnership with the AV Director to ensure alignment on campaign delivery and quality standards. Provide regular, proactive updates to AV Director on key campaign milestones, client forecasts, team progress, and any emerging risks or opportunities. Have overall responsibility for account performance, growth, and financials. Lead plan creation for multiple accounts. Oversee & manage a team of AV buyers, ensuring top class campaign quality. On ad hoc basis, produce reports, plans, etc for new business/pitches when required. Prepare for, and attend, client and supplier meetings when required. Confidently discuss potential cross sell of other TSW channels and identify new opportunities. Confidently collate information and update the wider team on client developments. Oversee media owner/supplier relationships. What We're Looking For Experience in planning and buying TV/AV campaigns in UK market Comfortable presenting ideas/strategies to clients Proficient in at least one TV buying/reporting tool (i.e DDS) Management/mentoring experience Comfortable with processing and interpreting data Microsoft Office Package with emphasis on PowerPoint and Excel Highly numerate with the ability to work diligently with numbers and data Working Conditions A minimum of 3 days per week in the office May require some travel to meet with clients or attend industry events on an ad hoc basis. Benefits We provide an exciting, fast paced, people first environment that allows everyone to grow, learn and thrive. We work a 9-day fortnight, meaning staff have every other Friday off! We offer all our employees share options, and we've built a benefits package that invests in our employees' long term personal and professional growth and wellbeing. Our Values Passion: You share your excitement about what drives you Inquisitiveness: Ask "what's possible?". Ask "why not?" Caring: Be a good professional, a good colleague and a good human Knowledge: Know plenty. Share it. Learn more. And we live them every day Social and Environmental Commitment At What's Possible Group, our mission is to build a group our people are proud of. Proud of what we deliver to clients. Proud of how we treat each other. Proud of our commitment to people, planet and profit. Having rolled out a What's Possible University with learning modules & policies, including anti bribery & corruption, DE&I and code of ethics, our people have continuous personal development, and the group is continuously improving. We are dedicated to embedding social and environmental responsibility into every aspect of our business. You'll contribute to initiatives that promote social equity, diversity, and inclusion within our workplace and in the content, we create, whilst actively supporting and promoting sustainable best practice by, continuously working to minimise waste, (for example, water & cardboard recycling), prioritise eco friendly suppliers, (for example, renewable energy switch), and promote remote work to reduce carbon emissions. Your role as an AV Manager will include supporting these efforts by helping to implement green office practices, coordinating initiatives that enhance our corporate social responsibility, and ensuring our operations align with our values of sustainability and social responsibility. Sound good to you? Then get in touch. At The What's Possible Group our culture, our creativity and our passion is powered by people. People just like you. Diversity and difference drive innovation, not only for us but also for our clients and is at the heart of everything that we do. The What's Possible Group is proud to be an equal opportunities employer. We welcome applications from all, regardless of race, gender, disability, religion, sexual orientation or age as we seek to recruit the very best at The What's Possible Group from a diverse talent pool. If you require flexible working options, please still get in touch and we'll be as accommodating as we can.
Senior Director, Engineering
Snyk Ltd.
Privacy Information We and our partners are using tracking technologies to process personal data in order to improve your experience. You may always exercise your consumer right to opt-out. For detailed information about personal information we collect and third parties having access to it, please select 'More Information' or refer to our privacy policy.Senior Director, Engineering page is loaded Senior Director, Engineeringremote type: Office Basedlocations: United Kingdom - London Office: United States - Boston Officetime type: Full timeposted on: Posted Todayjob requisition id: JR100347Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities - from code and dependencies to containers and cloud.Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk. We're not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.It's how we stay driven, supportive, and always one step ahead as AI reshapes our world.Our Engineering organization is seeking a Senior Director of Engineering to lead our Platform Engineering division. Platform Engineering at Snyk is responsible for our cloud infrastructure and the platform experience we provide to our internal development teams.As the Senior Director of Platform Engineering, you will oversee everything from providing rock-solid infrastructure to shared services, and from building a great internal developer experience through to setting the standards around our API and quality programs. You'll be the strategic and operational leader for software and infrastructure vendors, so an interest in vendor management is a must. The Platform Engineering organisation at Snyk today is approximately 50 people, with office-based and remote teams in the UK, Israel, Germany, Switzerland, Canada and the US. Reporting to the SVP, Engineering, you will lead a best-in-class Engineering team at scale and contribute heavily to the evolution of the function at Snyk. What You'll Do: Shaping overall R&D Strategy to achieve Snyk's company goals as part of R&D leadership team. Ensuring effective engineering execution of Snyk's industry leading applications. Building up Snyk's security expertise and engagement with the wider community Attending to the highest priority items that affect the entire engineering function, as well as your Platform division. Staying at least one step ahead of our rapid growth by scaling the impact of engineering. Acting autonomously towards achieving goals, and enabling your team to do the same. Coaching and developing your team of engineering managers. What You Bring: Proven experience at the highest levels of engineering leadership in fast moving technology companies. Proven experience in Enterprise SaaS at the highest levels of engineering leadership in fast moving technology focused companies. A driven, knowledgeable, and dedicated to productivity mindset. The ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally people and satisfy stakeholders. To care about the details and achieving success in your areas of focus. An appreciation for a fast moving, energetic, and collaborative environment with a team that is ridiculously easy to work with. It'd Be Awesome If You Also Have worked within an AI / Security company in the past. We care deeply about the warm, inclusive environment we've created and we value diversity - we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway! About Snyk Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk. Benefits & Programs - Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers- Health benefits, employee assistance plans, and annual wellness allowance- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
Mar 02, 2026
Full time
Privacy Information We and our partners are using tracking technologies to process personal data in order to improve your experience. You may always exercise your consumer right to opt-out. For detailed information about personal information we collect and third parties having access to it, please select 'More Information' or refer to our privacy policy.Senior Director, Engineering page is loaded Senior Director, Engineeringremote type: Office Basedlocations: United Kingdom - London Office: United States - Boston Officetime type: Full timeposted on: Posted Todayjob requisition id: JR100347Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities - from code and dependencies to containers and cloud.Our mission is to empower every developer to innovate securely in the AI era - boosting productivity while reducing business risk. We're not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.It's how we stay driven, supportive, and always one step ahead as AI reshapes our world.Our Engineering organization is seeking a Senior Director of Engineering to lead our Platform Engineering division. Platform Engineering at Snyk is responsible for our cloud infrastructure and the platform experience we provide to our internal development teams.As the Senior Director of Platform Engineering, you will oversee everything from providing rock-solid infrastructure to shared services, and from building a great internal developer experience through to setting the standards around our API and quality programs. You'll be the strategic and operational leader for software and infrastructure vendors, so an interest in vendor management is a must. The Platform Engineering organisation at Snyk today is approximately 50 people, with office-based and remote teams in the UK, Israel, Germany, Switzerland, Canada and the US. Reporting to the SVP, Engineering, you will lead a best-in-class Engineering team at scale and contribute heavily to the evolution of the function at Snyk. What You'll Do: Shaping overall R&D Strategy to achieve Snyk's company goals as part of R&D leadership team. Ensuring effective engineering execution of Snyk's industry leading applications. Building up Snyk's security expertise and engagement with the wider community Attending to the highest priority items that affect the entire engineering function, as well as your Platform division. Staying at least one step ahead of our rapid growth by scaling the impact of engineering. Acting autonomously towards achieving goals, and enabling your team to do the same. Coaching and developing your team of engineering managers. What You Bring: Proven experience at the highest levels of engineering leadership in fast moving technology companies. Proven experience in Enterprise SaaS at the highest levels of engineering leadership in fast moving technology focused companies. A driven, knowledgeable, and dedicated to productivity mindset. The ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally people and satisfy stakeholders. To care about the details and achieving success in your areas of focus. An appreciation for a fast moving, energetic, and collaborative environment with a team that is ridiculously easy to work with. It'd Be Awesome If You Also Have worked within an AI / Security company in the past. We care deeply about the warm, inclusive environment we've created and we value diversity - we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway! About Snyk Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk. Benefits & Programs - Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.- Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development- Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers- Health benefits, employee assistance plans, and annual wellness allowance- Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances
Venn Group
Programme Director
Venn Group
A large, complex business is beginning a major transformation of its core technology landscape and is seeking a Programme Director to lead this cyber-security project. This 12-18 month contract will focus on the implementation/maturing of CIS Controls as well as updating and strengthening the foundational technology stack. This role will suit a seasoned Programme Director, who can effectively blend strategic leadership and hands on delivery. An in-office presence is required 2/3 days per week in Central London. Responsibilities Lead the uplift and maturity of CIS controls across a large, distributed enterprise. Oversee end to end delivery of a multi workstream Technology Foundations programme (cloud, identity, networks, infrastructure). Act as the link between Security, Architecture, Engineering, and operational teams, ensuring security requirements translate into delivery. Provide clear assurance to senior leadership on progress, risks, and delivery confidence. Shape programme direction while resolving detailed delivery challenges and coordinating a matrixed team. Embed a sustainable operating model aligned to enterprise architecture and long term technology standards. Requirements Immediately Availabe to start a new role (1 month notice period also considered) Strong understanding of CIS controls and experience implementing/maturing them in complex environments is crucial Proven track record delivering large scale cyber-security programmes across large organisations Background in consumer facing settings is advantageous
Mar 02, 2026
Full time
A large, complex business is beginning a major transformation of its core technology landscape and is seeking a Programme Director to lead this cyber-security project. This 12-18 month contract will focus on the implementation/maturing of CIS Controls as well as updating and strengthening the foundational technology stack. This role will suit a seasoned Programme Director, who can effectively blend strategic leadership and hands on delivery. An in-office presence is required 2/3 days per week in Central London. Responsibilities Lead the uplift and maturity of CIS controls across a large, distributed enterprise. Oversee end to end delivery of a multi workstream Technology Foundations programme (cloud, identity, networks, infrastructure). Act as the link between Security, Architecture, Engineering, and operational teams, ensuring security requirements translate into delivery. Provide clear assurance to senior leadership on progress, risks, and delivery confidence. Shape programme direction while resolving detailed delivery challenges and coordinating a matrixed team. Embed a sustainable operating model aligned to enterprise architecture and long term technology standards. Requirements Immediately Availabe to start a new role (1 month notice period also considered) Strong understanding of CIS controls and experience implementing/maturing them in complex environments is crucial Proven track record delivering large scale cyber-security programmes across large organisations Background in consumer facing settings is advantageous
ServiceNow Domain Architect Director & Chapter Lead
The Boston Consulting Group GmbH
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for the HR Service Delivery (HRSD) module within the ServiceNow platform. You will be accountable for the architectural integrity, technical roadmap, engineering standards, and operational resilience of HRSD in a security sensitive environment. You will operate with a high degree of autonomy, partnering closely with the HR Product Owner and senior functional stakeholders to shape and influence the roadmap. You will ensure long term platform sustainability, scalability, and compliance by proactively surfacing technical risks, trade offs, and modernization needs. You will lead a blended technical team, line managing internal technical FTE(s) and providing functional leadership to contingent engineers. You will establish and uphold strong engineering standards, drive accountability, and ensure high quality delivery across HRSD initiatives. You will serve as the primary technical escalation point for HRSD, addressing complex technical issues and partnering with Security, Risk, and Compliance stakeholders as needed. You will provide clear recommendations, exercise sound technical judgment, and confidently navigate demanding stakeholder environments. YOU'RE GOOD AT Deep expertise in ServiceNow, with significant experience architecting and delivering solutions within HR Service Delivery Demonstrated experience operating as a senior technical leader in complex or security sensitive environments Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade offs and long term platform considerations Experience leading blended teams of internal and contingent engineers, setting standards and driving accountability Strong understanding of secure development practices, platform governance, and integration patterns within ServiceNow Experience serving as an escalation point and managing technical risk proactively WHAT YOU'LL DO Operating independently with minimal oversight while maintaining strong alignment with enterprise standards Exercising sound technical judgment and making clear, defensible architectural decisions Proactively identifying risks, surfacing constraints early, and recommending practical solutions Navigating high visibility stakeholder environments with composure and confidence Influencing senior functional stakeholders and holding firm in technical trade off discussions Establishing engineering rigor, accountability, and quality across a blended technical team Balancing delivery velocity with platform integrity, security, and long term sustainability What You'll Bring Bachelor's degree 10+ years' experience working as a ServiceNow engineer or architect, with specialized expertise in the HR Service Delivery capability Strong understanding of ServiceNow's broader ecosystem (e.g., ITSM, ITAM, CSM) Proficiency in managing integrations and workflow automation (e.g., WorkDay) Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working very closely with the entire squad including Scrum Lead, Product Owner, and Developers. Additionally, you will work with the squad's customers to ensure solution architecture and design enable BCG to achieve its target outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.
Mar 02, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will serve as the senior technical authority for the HR Service Delivery (HRSD) module within the ServiceNow platform. You will be accountable for the architectural integrity, technical roadmap, engineering standards, and operational resilience of HRSD in a security sensitive environment. You will operate with a high degree of autonomy, partnering closely with the HR Product Owner and senior functional stakeholders to shape and influence the roadmap. You will ensure long term platform sustainability, scalability, and compliance by proactively surfacing technical risks, trade offs, and modernization needs. You will lead a blended technical team, line managing internal technical FTE(s) and providing functional leadership to contingent engineers. You will establish and uphold strong engineering standards, drive accountability, and ensure high quality delivery across HRSD initiatives. You will serve as the primary technical escalation point for HRSD, addressing complex technical issues and partnering with Security, Risk, and Compliance stakeholders as needed. You will provide clear recommendations, exercise sound technical judgment, and confidently navigate demanding stakeholder environments. YOU'RE GOOD AT Deep expertise in ServiceNow, with significant experience architecting and delivering solutions within HR Service Delivery Demonstrated experience operating as a senior technical leader in complex or security sensitive environments Proven ability to influence product roadmap decisions in partnership with Product Owners, representing technical trade offs and long term platform considerations Experience leading blended teams of internal and contingent engineers, setting standards and driving accountability Strong understanding of secure development practices, platform governance, and integration patterns within ServiceNow Experience serving as an escalation point and managing technical risk proactively WHAT YOU'LL DO Operating independently with minimal oversight while maintaining strong alignment with enterprise standards Exercising sound technical judgment and making clear, defensible architectural decisions Proactively identifying risks, surfacing constraints early, and recommending practical solutions Navigating high visibility stakeholder environments with composure and confidence Influencing senior functional stakeholders and holding firm in technical trade off discussions Establishing engineering rigor, accountability, and quality across a blended technical team Balancing delivery velocity with platform integrity, security, and long term sustainability What You'll Bring Bachelor's degree 10+ years' experience working as a ServiceNow engineer or architect, with specialized expertise in the HR Service Delivery capability Strong understanding of ServiceNow's broader ecosystem (e.g., ITSM, ITAM, CSM) Proficiency in managing integrations and workflow automation (e.g., WorkDay) Who You'll Work With You'll report directly to the Tech Team Lead within BCG's IT & Business Platforms Portfolio, working very closely with the entire squad including Scrum Lead, Product Owner, and Developers. Additionally, you will work with the squad's customers to ensure solution architecture and design enable BCG to achieve its target outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer. Click here for more information on E-Verify.

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