We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 13, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 13, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 13, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 13, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 13, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 13, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Apr 13, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Title: IT Director - Data & AI Location: London - hybrid working Type: Permanent Salary: £120-140K DOE Are you a strategic IT leader with a passion for data, AI/ML innovation, and real-world healthcare impact? We're working with a global life sciences company looking to appoint a senior data leader to spearhead enterprise-wide data transformation initiatives. This is a high-impact role for a visionary expert in data strategy, responsible for designing and driving the adoption of cutting-edge AI/ML solutions across multiple business units-from manufacturing and supply chain to R&D and commercial operations. The successful candidate will play a pivotal role in shaping the future of data-led innovation, ensuring alignment with global regulatory standards and fostering cross-functional collaboration at the highest levels. Key Responsibilities: AI-Driven Strategy Development - Lead the design and implementation of scalable, AI/ML-powered data strategies to tackle complex challenges across drug development, clinical research, commercial performance, and patient outcomes. Cross-Functional Collaboration - Partner with internal stakeholders across scientific, operational, and commercial teams to identify and deliver high-value AI use cases. Regulatory & Compliance Oversight - Ensure all data practices are fully aligned with global regulatory standards including GDPR and other industry-specific frameworks. Data Governance & Architecture - Oversee the design of enterprise-grade data ecosystems leveraging cloud technologies (e.g., AWS, Azure), data lakes, and robust governance frameworks. Innovation & Partnerships - Build and nurture relationships with external partners, including AI vendors and academic institutions, to stay at the forefront of AI advancements (e.g., generative AI, digital twins). Leadership & Engagement - Inspire a high-performing data and tech team, translate technical insights for senior leadership, and foster a culture of ethical, responsible AI usage. This is a rare opportunity to step into a leadership role with genuine enterprise influence, long-term scope, and the chance to shape future strategy in a critical sector. The above is just a snapshot of our client's requirement. A full and comprehensive job description will be provided following application. We will be supporting our client in appointing a suitable candidate ASAP - apply without delay for consideration
Apr 12, 2026
Full time
Job Title: IT Director - Data & AI Location: London - hybrid working Type: Permanent Salary: £120-140K DOE Are you a strategic IT leader with a passion for data, AI/ML innovation, and real-world healthcare impact? We're working with a global life sciences company looking to appoint a senior data leader to spearhead enterprise-wide data transformation initiatives. This is a high-impact role for a visionary expert in data strategy, responsible for designing and driving the adoption of cutting-edge AI/ML solutions across multiple business units-from manufacturing and supply chain to R&D and commercial operations. The successful candidate will play a pivotal role in shaping the future of data-led innovation, ensuring alignment with global regulatory standards and fostering cross-functional collaboration at the highest levels. Key Responsibilities: AI-Driven Strategy Development - Lead the design and implementation of scalable, AI/ML-powered data strategies to tackle complex challenges across drug development, clinical research, commercial performance, and patient outcomes. Cross-Functional Collaboration - Partner with internal stakeholders across scientific, operational, and commercial teams to identify and deliver high-value AI use cases. Regulatory & Compliance Oversight - Ensure all data practices are fully aligned with global regulatory standards including GDPR and other industry-specific frameworks. Data Governance & Architecture - Oversee the design of enterprise-grade data ecosystems leveraging cloud technologies (e.g., AWS, Azure), data lakes, and robust governance frameworks. Innovation & Partnerships - Build and nurture relationships with external partners, including AI vendors and academic institutions, to stay at the forefront of AI advancements (e.g., generative AI, digital twins). Leadership & Engagement - Inspire a high-performing data and tech team, translate technical insights for senior leadership, and foster a culture of ethical, responsible AI usage. This is a rare opportunity to step into a leadership role with genuine enterprise influence, long-term scope, and the chance to shape future strategy in a critical sector. The above is just a snapshot of our client's requirement. A full and comprehensive job description will be provided following application. We will be supporting our client in appointing a suitable candidate ASAP - apply without delay for consideration
Company: Confidential Position: IT Director Location: London Salary: £70,000-£90,000 Key Objective/Mission Statement: IT Director is a strategic and hands on leader responsible for managing the company's technology infrastructure, enterprise systems, and workplace environments across multiple office locations. This role ensures a secure, efficient, and scalable tech and physical environment for our teams including e Commerce, operations, creative, and production. Responsibilities Oversee office space readiness, including IT setup, conference room functionality, and general tech related facilities maintenance. Manage equipment and office tech vendor relationships (Internet providers, printers, phone systems, etc.). Support space planning, desk assignments, and equipment set up for in office and hybrid teams. Act as a point of contact for office related troubleshooting and minor facilities issues. Oversee company wide IT infrastructure, including hardware, software, network systems, cybersecurity, and Help Desk services across multiple locations. Troubleshoot and resolve escalated technical issues related to networking, hardware, and software. Lead system documentation, backup protocols, and endpoint security across devices. Standardize IT practices and software stacks to support operational growth and cross department efficiency. Manage software licensing, renewals, and cost optimization across all systems. Partner with cross functional teams (eCommerce, Finance, HR, Legal, Ops) to scope, source, implement, and maintain enterprise software systems including ERP, HRIS, Project Management, eCommerce. Lead systems integration, configuration, vendor selection, rollout, and training efforts. Evaluate new platforms to meet evolving business needs and scale internal operations. Maintain IT policies and controls to meet compliance standards (e.g., J SOX, GDPR, SOC2). Ensure proper employee access management and IT asset tracking across the employee lifecycle. Conduct regular audits of hardware and systems to monitor compliance and system health. Lead data protection strategies and business continuity planning. Oversee all technical aspects of employee onboarding and offboarding including hardware provisioning, systems access, and security setup. Provide user support for systems, applications, and internal tools. Deliver IT training and documentation to support employee self service and compliance. Provide regular reporting to executive leadership on system performance, risks, budget, and recommendations for improvements. Manage IT and workplace operations budgets, vendor contracts, and purchasing decisions. Lead tech related efforts during M&A integrations, organizational expansions, or software transitions. Collaborate closely with senior stakeholders to ensure systems align with company strategy and growth plans. Requirements 5-7+ years of experience in IT operations, including 1+ years in a leadership role. Proven experience sourcing, implementing, and maintaining enterprise software systems (ERP, HRIS, project management, eCommerce tools). Strong working knowledge of Windows, MDM solutions, cybersecurity frameworks, and modern SAAS tools (e.g. Google Workspace, Slack, Box). Experience supporting e-Commerce, digital operations, or technology driven creative organizations is a strong plus. Demonstrated success managing multi site technology environments and office operations. Excellent project management, vendor negotiation, and budgeting skills. Strong interpersonal, communication and cross functional collaboration abilities. Comfortable working in a fast paced, creative, and entrepreneurial environment.
Apr 12, 2026
Full time
Company: Confidential Position: IT Director Location: London Salary: £70,000-£90,000 Key Objective/Mission Statement: IT Director is a strategic and hands on leader responsible for managing the company's technology infrastructure, enterprise systems, and workplace environments across multiple office locations. This role ensures a secure, efficient, and scalable tech and physical environment for our teams including e Commerce, operations, creative, and production. Responsibilities Oversee office space readiness, including IT setup, conference room functionality, and general tech related facilities maintenance. Manage equipment and office tech vendor relationships (Internet providers, printers, phone systems, etc.). Support space planning, desk assignments, and equipment set up for in office and hybrid teams. Act as a point of contact for office related troubleshooting and minor facilities issues. Oversee company wide IT infrastructure, including hardware, software, network systems, cybersecurity, and Help Desk services across multiple locations. Troubleshoot and resolve escalated technical issues related to networking, hardware, and software. Lead system documentation, backup protocols, and endpoint security across devices. Standardize IT practices and software stacks to support operational growth and cross department efficiency. Manage software licensing, renewals, and cost optimization across all systems. Partner with cross functional teams (eCommerce, Finance, HR, Legal, Ops) to scope, source, implement, and maintain enterprise software systems including ERP, HRIS, Project Management, eCommerce. Lead systems integration, configuration, vendor selection, rollout, and training efforts. Evaluate new platforms to meet evolving business needs and scale internal operations. Maintain IT policies and controls to meet compliance standards (e.g., J SOX, GDPR, SOC2). Ensure proper employee access management and IT asset tracking across the employee lifecycle. Conduct regular audits of hardware and systems to monitor compliance and system health. Lead data protection strategies and business continuity planning. Oversee all technical aspects of employee onboarding and offboarding including hardware provisioning, systems access, and security setup. Provide user support for systems, applications, and internal tools. Deliver IT training and documentation to support employee self service and compliance. Provide regular reporting to executive leadership on system performance, risks, budget, and recommendations for improvements. Manage IT and workplace operations budgets, vendor contracts, and purchasing decisions. Lead tech related efforts during M&A integrations, organizational expansions, or software transitions. Collaborate closely with senior stakeholders to ensure systems align with company strategy and growth plans. Requirements 5-7+ years of experience in IT operations, including 1+ years in a leadership role. Proven experience sourcing, implementing, and maintaining enterprise software systems (ERP, HRIS, project management, eCommerce tools). Strong working knowledge of Windows, MDM solutions, cybersecurity frameworks, and modern SAAS tools (e.g. Google Workspace, Slack, Box). Experience supporting e-Commerce, digital operations, or technology driven creative organizations is a strong plus. Demonstrated success managing multi site technology environments and office operations. Excellent project management, vendor negotiation, and budgeting skills. Strong interpersonal, communication and cross functional collaboration abilities. Comfortable working in a fast paced, creative, and entrepreneurial environment.
Location: UK, Bristol, Darlington, London, Manchester, and Wolverhampton Company: Ministry of Housing, Communities and Local Government This role is part of the enterprise risk team, which enables the department to understand and manage the risks that may affect the delivery of its objectives. Based in the finance directorate, the team aligns with the government risk profession and the wider government finance function. As a senior member of the team, the Senior Enterprise Risk Manager will contribute to delivering high quality insight and analysis on the department's risk landscape. The Senior Enterprise Risk Manager will provide expert advice and practical guidance on risk management, develop learning materials to build capability across the organization, and prepare consolidated risk information for senior governance forums such as the risk sub committee and the audit and risk assurance committee. The team maintains strong risk business partner relationships across departmental portfolios and arm's length bodies and collaborates closely with internal audit and other assurance providers to support effective combined assurance. The Senior Enterprise Risk Manager will also work with digital colleagues to enhance the department's risk management information system (RMIS). Job role The Senior Enterprise Risk Manager will contribute to the development and embedding of the department's risk management framework, ensuring it is complete, effective, and aligned with the Orange Book. The Senior Enterprise Risk Manager will provide risk business partnering to selected portfolios and ALBs, supporting senior stakeholders and governance forums in assessing complex strategic risks and offering robust second line challenge, in order to ensure an informed view of the departmental risk landscape, emerging risks, and cross cutting themes. The Senior Enterprise Risk Manager will lead and continuously improve the delivery of risk reporting to the risk sub committee, audit and risk assurance committee, executive team, and other senior governance forums, ensuring management has the information required for risk aware decision making. This includes contributing to external reporting, such as the annual report and accounts. The Senior Enterprise Risk Manager will support the development of a risk aware culture by promoting good risk management practice, delivering learning materials, facilitating workshops, and driving continuous improvement in the department's risk culture across the organization. The Senior Enterprise Risk Manager will support implementation and ongoing improvement of the RMIS through effective engagement with digital teams. The Senior Enterprise Risk Manager will represent the team in relevant forums and working groups, acting as a risk subject matter expert and advocating for strong risk management. The Senior Enterprise Risk Manager will build and sustain effective relationships with key internal and external stakeholders, including internal audit and other assurance providers.
Apr 12, 2026
Full time
Location: UK, Bristol, Darlington, London, Manchester, and Wolverhampton Company: Ministry of Housing, Communities and Local Government This role is part of the enterprise risk team, which enables the department to understand and manage the risks that may affect the delivery of its objectives. Based in the finance directorate, the team aligns with the government risk profession and the wider government finance function. As a senior member of the team, the Senior Enterprise Risk Manager will contribute to delivering high quality insight and analysis on the department's risk landscape. The Senior Enterprise Risk Manager will provide expert advice and practical guidance on risk management, develop learning materials to build capability across the organization, and prepare consolidated risk information for senior governance forums such as the risk sub committee and the audit and risk assurance committee. The team maintains strong risk business partner relationships across departmental portfolios and arm's length bodies and collaborates closely with internal audit and other assurance providers to support effective combined assurance. The Senior Enterprise Risk Manager will also work with digital colleagues to enhance the department's risk management information system (RMIS). Job role The Senior Enterprise Risk Manager will contribute to the development and embedding of the department's risk management framework, ensuring it is complete, effective, and aligned with the Orange Book. The Senior Enterprise Risk Manager will provide risk business partnering to selected portfolios and ALBs, supporting senior stakeholders and governance forums in assessing complex strategic risks and offering robust second line challenge, in order to ensure an informed view of the departmental risk landscape, emerging risks, and cross cutting themes. The Senior Enterprise Risk Manager will lead and continuously improve the delivery of risk reporting to the risk sub committee, audit and risk assurance committee, executive team, and other senior governance forums, ensuring management has the information required for risk aware decision making. This includes contributing to external reporting, such as the annual report and accounts. The Senior Enterprise Risk Manager will support the development of a risk aware culture by promoting good risk management practice, delivering learning materials, facilitating workshops, and driving continuous improvement in the department's risk culture across the organization. The Senior Enterprise Risk Manager will support implementation and ongoing improvement of the RMIS through effective engagement with digital teams. The Senior Enterprise Risk Manager will represent the team in relevant forums and working groups, acting as a risk subject matter expert and advocating for strong risk management. The Senior Enterprise Risk Manager will build and sustain effective relationships with key internal and external stakeholders, including internal audit and other assurance providers.
A technology-driven organization is seeking an IT Director to take charge of its technology infrastructure across multiple locations. The successful candidate will ensure a secure, efficient tech environment while managing IT operations, vendor relationships, and budget decisions. With 5-7 years of experience in IT operations and a strong focus on enterprise software systems, this role requires excellent project management and leadership skills. The organization offers a competitive salary and a dynamic work environment.
Apr 12, 2026
Full time
A technology-driven organization is seeking an IT Director to take charge of its technology infrastructure across multiple locations. The successful candidate will ensure a secure, efficient tech environment while managing IT operations, vendor relationships, and budget decisions. With 5-7 years of experience in IT operations and a strong focus on enterprise software systems, this role requires excellent project management and leadership skills. The organization offers a competitive salary and a dynamic work environment.
After a year of amazing growth, our sales team is looking for motivated and passionate people to help us scale our EMEA sales organization. You will spearhead growth in the EMEA market, alongside an existing hub of sellers and supporting functions located in the heart of London. This is a fantastic opportunity for someone who thrives in a dynamic, startup environment. What You'll Do Fulfill quota by selling our SaaS product primarily to software engineering leaders (CTO, VP, Director, Manager). Be technically curious and adaptable to change as expected in a start up. Own personal pipeline generation efforts within high-intent accounts. Deliver end-to-end product demonstrations and become a "product expert". Conduct and lead POCs with prospective customers. Impact our product roadmap by connecting the business to customer feedback. Support marketing efforts to bring engaged prospects onto our product or demo. Be obsessed with every prospect having the best experience. Participate in marketing events within EMEA. Qualifications 3+ years of experience in full-cycle software sales, selling directly to software engineering teams. Proven track record of exceeding quota. Able to provide references validating. A natural at simplifying complex problems. Strong presentation skills. High technical aptitude regarding development tools and practices. You Should Apply If You have experience selling into Software Engineering/DevOps/QA/Product teams. You know how to align and delegate to internal and external stakeholders. You have a deep understanding of software development. Not afraid to get technical. Experienced and proficient in prospecting and sales cycle management. Honesty and transparency are highly valued. Thrives in a hybrid-remote and collaborative environment. Startup experience is a must. LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. .
Apr 11, 2026
Full time
After a year of amazing growth, our sales team is looking for motivated and passionate people to help us scale our EMEA sales organization. You will spearhead growth in the EMEA market, alongside an existing hub of sellers and supporting functions located in the heart of London. This is a fantastic opportunity for someone who thrives in a dynamic, startup environment. What You'll Do Fulfill quota by selling our SaaS product primarily to software engineering leaders (CTO, VP, Director, Manager). Be technically curious and adaptable to change as expected in a start up. Own personal pipeline generation efforts within high-intent accounts. Deliver end-to-end product demonstrations and become a "product expert". Conduct and lead POCs with prospective customers. Impact our product roadmap by connecting the business to customer feedback. Support marketing efforts to bring engaged prospects onto our product or demo. Be obsessed with every prospect having the best experience. Participate in marketing events within EMEA. Qualifications 3+ years of experience in full-cycle software sales, selling directly to software engineering teams. Proven track record of exceeding quota. Able to provide references validating. A natural at simplifying complex problems. Strong presentation skills. High technical aptitude regarding development tools and practices. You Should Apply If You have experience selling into Software Engineering/DevOps/QA/Product teams. You know how to align and delegate to internal and external stakeholders. You have a deep understanding of software development. Not afraid to get technical. Experienced and proficient in prospecting and sales cycle management. Honesty and transparency are highly valued. Thrives in a hybrid-remote and collaborative environment. Startup experience is a must. LinearB Values Put the Customer First Take Ownership One Team Show Product Expertise Be Data Driven Reach for the Next Level Listen Curiously & Speak Courageously LinearB is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. .
Senior Associate, Enterprise Operations & Strategy page is loaded Senior Associate, Enterprise Operations & Strategylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R2264 Job Description Summary For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.HarbourVest is an equal opportunity employer.This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.The Senior Associate, Enterprise Operations & Strategy will report to the Director of Enterprise Operations & Strategy. They will assist with the operational expansion of particular new and existing products that are innovative or require operational improvements aligned with the firm's strategy. The ideal candidate is someone who has: A solid understanding in at least one area related to operational functions: Accounting, Client Experience/Investor Reporting, Performance/Analytics, Transfer Agency, Treasury, Corporate Finance, Compliance - Regulatory and tax. Strong attention to detail and ability to push for client operational decisions on a project while seeking input from different perspectives, without existing precedents. Experience with one or more of the following structures -non-US Alternative Investment Vehicles (ELTIFs 2.0, LTAFs, RAIFs, CITs, QAHCs, Cayman Unit Trusts) separately managed mandates, complex open and closed end funds, private equity, credit investments, real assets and various performance fees structures. Ability to clearly communicate complex technical concepts in simple terms by building a template/model, summarizing in writing and in person. Experience working in team environments, with the ability to lead or facilitate group efforts. What you will do: Collaborate with an experienced group of senior professionals to assess operational build capacity that may impact the operational model involving accounting, treasury functions, taxation, client onboarding, reporting, performance, and third-party service providers. Assist in all aspects of the client operational launch of a new product from the point of concept to full transition to the "run" team. Assist in the initial assessment of key new operational processes and technology required for new product implementation. Leverage efficiencies and opportunities from past launches. Assist with establishing key dependencies and goals to meet client operational readiness launch targets. Carefully support the review process of legal and other product documentation from an operational commercial perspective. Soliciting feedback and input from a large cross-section of the organization and evaluating different inputs to inform decisions around product terms and related sales and operating models Coordinating with operational run team leads to ensure that the firm will be prepared to support the operational needs. And other responsibilities as required. What you bring: An understanding of fund structuring, involvement in product launch and related topics. Proven excellence in implementing multi-dimensional projects. familiarity with Regulated structures in the US and Non-US Markets, US GAAP, LUX GAAP and other basis of accounting. Familiarity with different legal structures used for investors to access private market strategies. Education Preferred: Degree or equivalent experience. Experience: 5-8 Years experience in private equity or asset management preferred. Prior experience with non U.S. alternative investment vehicles preferred.HarbourVest is an independent, global private markets firm with over 43 years of experience and more than $146 billion of assets under management as of June 30, 2025. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,270 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $64 billion to newly-formed funds, completed over $66 billion in secondary purchases, and invested over $49 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities.
Apr 09, 2026
Full time
Senior Associate, Enterprise Operations & Strategy page is loaded Senior Associate, Enterprise Operations & Strategylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: R2264 Job Description Summary For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.In our collegial environment that's marked by low turnover and high energy, you'll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.HarbourVest is an equal opportunity employer.This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.The Senior Associate, Enterprise Operations & Strategy will report to the Director of Enterprise Operations & Strategy. They will assist with the operational expansion of particular new and existing products that are innovative or require operational improvements aligned with the firm's strategy. The ideal candidate is someone who has: A solid understanding in at least one area related to operational functions: Accounting, Client Experience/Investor Reporting, Performance/Analytics, Transfer Agency, Treasury, Corporate Finance, Compliance - Regulatory and tax. Strong attention to detail and ability to push for client operational decisions on a project while seeking input from different perspectives, without existing precedents. Experience with one or more of the following structures -non-US Alternative Investment Vehicles (ELTIFs 2.0, LTAFs, RAIFs, CITs, QAHCs, Cayman Unit Trusts) separately managed mandates, complex open and closed end funds, private equity, credit investments, real assets and various performance fees structures. Ability to clearly communicate complex technical concepts in simple terms by building a template/model, summarizing in writing and in person. Experience working in team environments, with the ability to lead or facilitate group efforts. What you will do: Collaborate with an experienced group of senior professionals to assess operational build capacity that may impact the operational model involving accounting, treasury functions, taxation, client onboarding, reporting, performance, and third-party service providers. Assist in all aspects of the client operational launch of a new product from the point of concept to full transition to the "run" team. Assist in the initial assessment of key new operational processes and technology required for new product implementation. Leverage efficiencies and opportunities from past launches. Assist with establishing key dependencies and goals to meet client operational readiness launch targets. Carefully support the review process of legal and other product documentation from an operational commercial perspective. Soliciting feedback and input from a large cross-section of the organization and evaluating different inputs to inform decisions around product terms and related sales and operating models Coordinating with operational run team leads to ensure that the firm will be prepared to support the operational needs. And other responsibilities as required. What you bring: An understanding of fund structuring, involvement in product launch and related topics. Proven excellence in implementing multi-dimensional projects. familiarity with Regulated structures in the US and Non-US Markets, US GAAP, LUX GAAP and other basis of accounting. Familiarity with different legal structures used for investors to access private market strategies. Education Preferred: Degree or equivalent experience. Experience: 5-8 Years experience in private equity or asset management preferred. Prior experience with non U.S. alternative investment vehicles preferred.HarbourVest is an independent, global private markets firm with over 43 years of experience and more than $146 billion of assets under management as of June 30, 2025. Our interwoven platform provides clients access to global primary funds, secondary transactions, direct co-investments, real assets and infrastructure, and private credit. Our strengths extend across strategies, enabled by our team of more than 1,270 employees, including more than 230 investment professionals across Asia, Europe, and the Americas. Across our private markets platform, our team has committed more than $64 billion to newly-formed funds, completed over $66 billion in secondary purchases, and invested over $49 billion in direct operating companies. We partner strategically and plan our offerings innovatively to provide our clients with access, insight, and global opportunities.
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description FRP is a 30+ site, 900+ headcount, full-service Business Advisory Firm. We are seeking a Senior CRM Manager to lead the business adoption, value realisation and continuous improvement of our CRM platform across a national professional services organisation. The role is predominantly business-facing , focused on training, user adoption, stakeholder engagement, and translating business needs into clear user stories for delivery by IT and external partners. This is not a hands-on development role and does not involve specific line management of IT or development teams . You will work closely with IT, Marketing, the Business, DevOps and third-party suppliers to shape priorities and outcomes. Key responsibilities Own and deliver the CRM strategy and roadmap , ensuring strong engagement and measurable business value. Act as the primary business interface for CRM: partnering with Partners, Directors and central teams to understand use cases and translate them into prioritised user stories . Lead training, change and adoption programmes , driving consistent usage and best practice across the firm. Monitor adoption, data quality and benefits realisation; identify opportunities for improvement and optimisation. Oversee CRM initiatives and enhancements, working through established DevOps processes with IT and vendors. Ensure CRM data is captured, governed and used in line with GDPR and firm policies . Enable high-quality reporting and insights to support marketing, BD and leadership decision-making. Lead CRM data migration and rollout activities linked to acquisitions. Role Expectations You will have primary responsibility for the budget and team members supporting Microsoft Dynamics CRM You will lead relationships, as influencer, collaborator and trainer, with IT, all Business Pillars and Marketing, to understand, prioritise, translate, oversee development of and demonstrate value from CRM development You will have the primary managerial responsibility for delivering business value from CRM activity Over one to two years you will lead the CRM to being an indispensable daily reference and the exclusive platform for Marketing activity Qualifications Essential experience Professional services background with senior stakeholder exposure Strong experience with Microsoft Dynamics CRM Proven experience working within DevOps delivery models (backlog, user stories, prioritisation, releases) Track record of leading training, adoption and change for enterprise systems Experience translating complex business needs into clear, actionable requirements Skills and attributes Commercially minded with strong analytical and problem-solving skills Excellent communicator and influencer at Partner and Director level Highly organised, able to manage multiple priorities and national initiatives High integrity, ownership and attention to detail Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Apr 09, 2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description FRP is a 30+ site, 900+ headcount, full-service Business Advisory Firm. We are seeking a Senior CRM Manager to lead the business adoption, value realisation and continuous improvement of our CRM platform across a national professional services organisation. The role is predominantly business-facing , focused on training, user adoption, stakeholder engagement, and translating business needs into clear user stories for delivery by IT and external partners. This is not a hands-on development role and does not involve specific line management of IT or development teams . You will work closely with IT, Marketing, the Business, DevOps and third-party suppliers to shape priorities and outcomes. Key responsibilities Own and deliver the CRM strategy and roadmap , ensuring strong engagement and measurable business value. Act as the primary business interface for CRM: partnering with Partners, Directors and central teams to understand use cases and translate them into prioritised user stories . Lead training, change and adoption programmes , driving consistent usage and best practice across the firm. Monitor adoption, data quality and benefits realisation; identify opportunities for improvement and optimisation. Oversee CRM initiatives and enhancements, working through established DevOps processes with IT and vendors. Ensure CRM data is captured, governed and used in line with GDPR and firm policies . Enable high-quality reporting and insights to support marketing, BD and leadership decision-making. Lead CRM data migration and rollout activities linked to acquisitions. Role Expectations You will have primary responsibility for the budget and team members supporting Microsoft Dynamics CRM You will lead relationships, as influencer, collaborator and trainer, with IT, all Business Pillars and Marketing, to understand, prioritise, translate, oversee development of and demonstrate value from CRM development You will have the primary managerial responsibility for delivering business value from CRM activity Over one to two years you will lead the CRM to being an indispensable daily reference and the exclusive platform for Marketing activity Qualifications Essential experience Professional services background with senior stakeholder exposure Strong experience with Microsoft Dynamics CRM Proven experience working within DevOps delivery models (backlog, user stories, prioritisation, releases) Track record of leading training, adoption and change for enterprise systems Experience translating complex business needs into clear, actionable requirements Skills and attributes Commercially minded with strong analytical and problem-solving skills Excellent communicator and influencer at Partner and Director level Highly organised, able to manage multiple priorities and national initiatives High integrity, ownership and attention to detail Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Asset Manager UK & Ireland - Renewables and Batteries Posting Start Date: 3/18/26 Requisition ID: 62219 Location: London, United Kingdom, WC1A 1HB Company: ENGIE UK Limited Job Type: Permanent Full Time Level: Senior (experience >15 years) Business Area: Business Development / Sales / Marketing General information The role covers both existing and future Renewable Generation and BESS assets within the UK and Ireland. Each asset operates as a separate business entity and utilizes different technologies. The Asset Manager UK & Ireland - Renewables and BESS will direct and manage the strategic and commercial operation of Renewable and BESS Generation assets in the UK & Ireland and the associated infrastructure to prescribed technical, quality and safety standards so as to achieve business objectives set for each asset, minimising unavailability and optimising the cost of production. To work with a multi disciplined workforce and achieve objectives through the motivation and empowerment of people. They must demonstrate the commitment to obtain quality results through direction, example and the use of appropriate methods and interpersonal styles. The role will involve being tightly focused on achieving the required levels of safety, environmental and commercial performance during daily production and maintenance activities of existing renewable assets. Support business development with construction, project planning, construction support, commissioning of new UK & Ireland renewable and BESS assets and transfer into commercial operation. Key Accountabilities Interface with the Commercial team to extract maximum value from the market/plant characteristics. Commercially astute: able to negotiate key commercial agreements and resolve complex contractual disputes. Good understanding of an operating asset's commercial drivers: LTSAs, PPAs, ROC subsidies, Spare parts strategies and so on. Ensure proper planning, budgeting and execution of major maintenance or capital programmes. Ensure proper planning, budgeting and implementation of major growth projects. Develop, implement and maintain suitable operations and maintenance strategies, policies and procedures for both existing and proposed renewable generation assets whose location may be geographically remote. Manage the short term and long term performance and activities of the renewable generation assets so as to maximise profit contribution. Manage and optimise the service provided under any LTMA/LTSA agreements for each type of renewable and BESS technology. Meet consistently Health and Safety, Environmental, Production and Financial Targets and Improvement Plans. Manage the business to comply with Legislative, Regulatory and Company policies, procedures and standards. Implement appropriate initiatives to improve technical, health, safety and environmental performance. Technical risks are managed in accordance with good operating practice. Ensure effective plant optimisation and implementation of approved hedging strategy. Strategic spares acquisition and ongoing maintenance management programmes. Ensure that procurement is carried out in accordance with company policies and procedures. Implement initiatives to manage and grow relationships with key external third parties (e.g. local authorities, local communities, land owners etc.). Ongoing support to the Company's strategy. Responsibility for Business Continuity Planning (BCP). Support the business team by providing technical and operational support to the development process. Outcome, Results and Key Performance Indicators Evidence of good technical and commercial performance. Evidence of good environmental, health and safety performance. Minimum health, safety and environmental incidents. Health and safety compliance formally documented. Achievement of key performance targets as set out in budgets or forecasts with due consideration of commercial implications. Profit targets met. Achievement of positive relationship with equity partners. Budget achieved. Major projects completed on target. Business enterprise management systems implemented. Stock levels maintained to support short/long term asset requirements. Staff development and succession plan in place. Appropriate staff fully trained in the requirements of the BCP. Dimensions of job Net Trading Turnover: For consented wind, solar and BESS assets approx €270m. Employees: Approx 8. The Asset Manager will be given responsibility for wind and BESS assets within the UK. Key relationships Internal Managing Director - Renewables & BESS, UK and Ireland. Senior Asset Manager - UK & Ireland. Finance Business Partner - UK & Ireland Renewables and BESS. Commercial and trading teams. HSE team in RGBU. Auditors. Renewables Asset Management teams in other regions. Business Development team. External Equity partners. WTG manufacturers and service providers. Solar and BESS manufacturers and service providers. O&M providers for Solar, BESS and Wind. Developers of Renewables and BESS Projects. Project lenders. Auditors. Insurers. Environment Agency/ SEPA/ HSE. Local Authorities (including Planning). Local Community Groups & Leaders / Landowners. RSPB & other Ecology/Habitat Management Groups. Knowledge and skills Ability to change and adapt to new working practices. Excellent technical competence together with a detailed understanding of the operational and maintenance requirements of renewable generation assets of differing technologies. Excellent negotiation and influencing skills. Ability to interface well within internal and external stakeholders. Ability to take quality decisions based on technical knowledge, analysis, experience and judgement. Awareness of impact on others and work with people to achieve results. Commercial awareness and judgement. Excellent IT and presentational skills. Effective communication and interpersonal skills to share expectations and develop strong working relationships with internal and external customers. The ability to challenge in an open and positive manner. Experience of managing staff and relationships with others in a constructive, open and transparent manner. Skills in leading, managing and developing teams. Ability to set direction, objectives and targets for teams. Managed issues of Quality, Environmental, Health and Safety legislation. Experience of working within power generation or similar industry, preferably in an engineering/operational background. Contract management and negotiation skills. Proven leadership in the management of health and safety in projects. Experience of managing/supervising new build construction projects. Experience of site mobilisation in readiness for commercial operation. Experience in dispute management/resolution (contractual & non contractual). Awareness of the sensitivities required when constructing generation assets within local communities and environmentally sensitive areas. Physically fit and capable of working in challenging and demanding working environments (remote locations, working at height). Experience Proven experience within renewable power generation or similar industry. Demonstrated ability to apply professional expertise in an operational environment. Proven experience in operating as part of a senior management team. Proven experience and competency in the management of personnel for the successful delivery of team and business objectives. Excellent communication skill at all levels. Ability to work under pressure to meet scheduled and demanding timelines. Proven track record in management of health & safety. Experience in the construction and commissioning of power generation projects. Experience of site mobilisation and preparation for commercial operation. Accountability/responsibility for P&L. Experience managing an asset portfolio owned by a financial investor. Qualifications Engineering related degree or equivalent, formal qualification or recognition in management studies. Several post qualification years of experience in a senior management position. NEBOSH General certificate. Formal qualification in project management would be an advantage. Behavioural Capabilities Building a team. Commercial acumen. Functional technical skill. Drive for results. Accountable and responsible. Decision quality based upon a mixture of analysis, wisdom, experience and judgement. Conflict management. Clearly and comfortably delegates both routine and important tasks and decisions. Empowers others. Relates well to all kinds of people, up, down and sideways, inside and outside the organisation. Flexible approach to working practices and working hours. . click apply for full job details
Apr 09, 2026
Full time
Asset Manager UK & Ireland - Renewables and Batteries Posting Start Date: 3/18/26 Requisition ID: 62219 Location: London, United Kingdom, WC1A 1HB Company: ENGIE UK Limited Job Type: Permanent Full Time Level: Senior (experience >15 years) Business Area: Business Development / Sales / Marketing General information The role covers both existing and future Renewable Generation and BESS assets within the UK and Ireland. Each asset operates as a separate business entity and utilizes different technologies. The Asset Manager UK & Ireland - Renewables and BESS will direct and manage the strategic and commercial operation of Renewable and BESS Generation assets in the UK & Ireland and the associated infrastructure to prescribed technical, quality and safety standards so as to achieve business objectives set for each asset, minimising unavailability and optimising the cost of production. To work with a multi disciplined workforce and achieve objectives through the motivation and empowerment of people. They must demonstrate the commitment to obtain quality results through direction, example and the use of appropriate methods and interpersonal styles. The role will involve being tightly focused on achieving the required levels of safety, environmental and commercial performance during daily production and maintenance activities of existing renewable assets. Support business development with construction, project planning, construction support, commissioning of new UK & Ireland renewable and BESS assets and transfer into commercial operation. Key Accountabilities Interface with the Commercial team to extract maximum value from the market/plant characteristics. Commercially astute: able to negotiate key commercial agreements and resolve complex contractual disputes. Good understanding of an operating asset's commercial drivers: LTSAs, PPAs, ROC subsidies, Spare parts strategies and so on. Ensure proper planning, budgeting and execution of major maintenance or capital programmes. Ensure proper planning, budgeting and implementation of major growth projects. Develop, implement and maintain suitable operations and maintenance strategies, policies and procedures for both existing and proposed renewable generation assets whose location may be geographically remote. Manage the short term and long term performance and activities of the renewable generation assets so as to maximise profit contribution. Manage and optimise the service provided under any LTMA/LTSA agreements for each type of renewable and BESS technology. Meet consistently Health and Safety, Environmental, Production and Financial Targets and Improvement Plans. Manage the business to comply with Legislative, Regulatory and Company policies, procedures and standards. Implement appropriate initiatives to improve technical, health, safety and environmental performance. Technical risks are managed in accordance with good operating practice. Ensure effective plant optimisation and implementation of approved hedging strategy. Strategic spares acquisition and ongoing maintenance management programmes. Ensure that procurement is carried out in accordance with company policies and procedures. Implement initiatives to manage and grow relationships with key external third parties (e.g. local authorities, local communities, land owners etc.). Ongoing support to the Company's strategy. Responsibility for Business Continuity Planning (BCP). Support the business team by providing technical and operational support to the development process. Outcome, Results and Key Performance Indicators Evidence of good technical and commercial performance. Evidence of good environmental, health and safety performance. Minimum health, safety and environmental incidents. Health and safety compliance formally documented. Achievement of key performance targets as set out in budgets or forecasts with due consideration of commercial implications. Profit targets met. Achievement of positive relationship with equity partners. Budget achieved. Major projects completed on target. Business enterprise management systems implemented. Stock levels maintained to support short/long term asset requirements. Staff development and succession plan in place. Appropriate staff fully trained in the requirements of the BCP. Dimensions of job Net Trading Turnover: For consented wind, solar and BESS assets approx €270m. Employees: Approx 8. The Asset Manager will be given responsibility for wind and BESS assets within the UK. Key relationships Internal Managing Director - Renewables & BESS, UK and Ireland. Senior Asset Manager - UK & Ireland. Finance Business Partner - UK & Ireland Renewables and BESS. Commercial and trading teams. HSE team in RGBU. Auditors. Renewables Asset Management teams in other regions. Business Development team. External Equity partners. WTG manufacturers and service providers. Solar and BESS manufacturers and service providers. O&M providers for Solar, BESS and Wind. Developers of Renewables and BESS Projects. Project lenders. Auditors. Insurers. Environment Agency/ SEPA/ HSE. Local Authorities (including Planning). Local Community Groups & Leaders / Landowners. RSPB & other Ecology/Habitat Management Groups. Knowledge and skills Ability to change and adapt to new working practices. Excellent technical competence together with a detailed understanding of the operational and maintenance requirements of renewable generation assets of differing technologies. Excellent negotiation and influencing skills. Ability to interface well within internal and external stakeholders. Ability to take quality decisions based on technical knowledge, analysis, experience and judgement. Awareness of impact on others and work with people to achieve results. Commercial awareness and judgement. Excellent IT and presentational skills. Effective communication and interpersonal skills to share expectations and develop strong working relationships with internal and external customers. The ability to challenge in an open and positive manner. Experience of managing staff and relationships with others in a constructive, open and transparent manner. Skills in leading, managing and developing teams. Ability to set direction, objectives and targets for teams. Managed issues of Quality, Environmental, Health and Safety legislation. Experience of working within power generation or similar industry, preferably in an engineering/operational background. Contract management and negotiation skills. Proven leadership in the management of health and safety in projects. Experience of managing/supervising new build construction projects. Experience of site mobilisation in readiness for commercial operation. Experience in dispute management/resolution (contractual & non contractual). Awareness of the sensitivities required when constructing generation assets within local communities and environmentally sensitive areas. Physically fit and capable of working in challenging and demanding working environments (remote locations, working at height). Experience Proven experience within renewable power generation or similar industry. Demonstrated ability to apply professional expertise in an operational environment. Proven experience in operating as part of a senior management team. Proven experience and competency in the management of personnel for the successful delivery of team and business objectives. Excellent communication skill at all levels. Ability to work under pressure to meet scheduled and demanding timelines. Proven track record in management of health & safety. Experience in the construction and commissioning of power generation projects. Experience of site mobilisation and preparation for commercial operation. Accountability/responsibility for P&L. Experience managing an asset portfolio owned by a financial investor. Qualifications Engineering related degree or equivalent, formal qualification or recognition in management studies. Several post qualification years of experience in a senior management position. NEBOSH General certificate. Formal qualification in project management would be an advantage. Behavioural Capabilities Building a team. Commercial acumen. Functional technical skill. Drive for results. Accountable and responsible. Decision quality based upon a mixture of analysis, wisdom, experience and judgement. Conflict management. Clearly and comfortably delegates both routine and important tasks and decisions. Empowers others. Relates well to all kinds of people, up, down and sideways, inside and outside the organisation. Flexible approach to working practices and working hours. . click apply for full job details
LCH Ltd Engineering Senior PMO Manager page is loaded LCH Ltd Engineering Senior PMO Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R# Role Profile# LCH Ltd Engineering PMO lead/ Business Manager will report into LCH Ltd/Securities Engineering Programme Director and will support the LCH Ltd Engineering Delivery function. LCH Ltd Engineering PMO lead/ Business Manager will support the Engineering Delivery Teams in the management of their programmes against >€50m annual budget. The role will support the Engineering Programme Delivery functions and work with key internal stakeholders including the LCH Ltd Portfolio Office, Shared Services, Risk, Product, Finance, Legal and Compliance and track against key project pillars Cost, Quality and Time# Key Responsibilities Own the strategic direction and governance of the LCH Ltd Engineering PMO function, ensuring alignment with organizational objectives and regulatory requirements. Lead portfolio investment planning, prioritization, and financial oversight across multi-million-dollar Capex/Opex budgets. Drive executive-level reporting and insights, providing scenario analysis and recommendations to senior leadership and steering committees. Establish and enforce enterprise-wide PMO standards, methodologies, and tools to ensure consistency and scalability. Chair governance forums and influence decision-making at executive level, managing risk, dependencies, and strategic trade-offs across portfolios. Sponsor and lead continuous improvement initiatives, embedding best practices and driving cultural change across delivery teams. Build and mentor a high-performing PMO team Supports process standardisation by identifying gaps and contributing ideas for more consistent use of tools, templates, and methodologies across projects.# Candidate Profile / Key Skills Essential Proven track record in portfolio management and strategic governance Strong financial acumen, with experience managing large-scale budgets. Exceptional stakeholder engagement skills, influencing at C-suite and board level. Expertise in PMO frameworks, portfolio prioritization, and benefits realization. Leadership and people management skills, with experience leading senior managers. Ability to drive transformation and continuous improvement across complex organizations. Excellent executive communication and presentation skills, including board-level reporting. Attention to detail with follow through to make sure projects are run effectively Demonstrates a proactive and open mindset towards process improvements and efficiency Proven ability to operate effectively with other functions and external teams Clear and concise communication Diligent and clear in all reporting both internally and externally Structured Governance and Control implementation Time management and prioritisation, balances multiple tasks and deadlines efficiently Adaptability and resilience, able to shift priorities while maintaining focus to the deadlines Detailed knowledge of Microsoft Office Suite; Excel, Project and PowerPoint Desirable Benefits Management Communications Strategy / Planning Workshop coordination and training Has worked in a similar role in a Clearing House (Equities) or an investment bank and can demonstrate a working knowledge of the similar processes used there relating to projects, their finances, resource allocation and overall project control Can demonstrate experience of problem solving in a similar working environment Can influence co-workers to respond in a timely manner Prince 2 Practitioner Supplier Management (Onshore / Offshore) Outsourcing and Infrastructure Delivery Project Assurance / Health Checks Proficiency with Project Management tools (e.g. Clarity, MS Project, Asana, Lucid) Cultural Awareness - Offshore, Europe. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Apr 09, 2026
Full time
LCH Ltd Engineering Senior PMO Manager page is loaded LCH Ltd Engineering Senior PMO Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R# Role Profile# LCH Ltd Engineering PMO lead/ Business Manager will report into LCH Ltd/Securities Engineering Programme Director and will support the LCH Ltd Engineering Delivery function. LCH Ltd Engineering PMO lead/ Business Manager will support the Engineering Delivery Teams in the management of their programmes against >€50m annual budget. The role will support the Engineering Programme Delivery functions and work with key internal stakeholders including the LCH Ltd Portfolio Office, Shared Services, Risk, Product, Finance, Legal and Compliance and track against key project pillars Cost, Quality and Time# Key Responsibilities Own the strategic direction and governance of the LCH Ltd Engineering PMO function, ensuring alignment with organizational objectives and regulatory requirements. Lead portfolio investment planning, prioritization, and financial oversight across multi-million-dollar Capex/Opex budgets. Drive executive-level reporting and insights, providing scenario analysis and recommendations to senior leadership and steering committees. Establish and enforce enterprise-wide PMO standards, methodologies, and tools to ensure consistency and scalability. Chair governance forums and influence decision-making at executive level, managing risk, dependencies, and strategic trade-offs across portfolios. Sponsor and lead continuous improvement initiatives, embedding best practices and driving cultural change across delivery teams. Build and mentor a high-performing PMO team Supports process standardisation by identifying gaps and contributing ideas for more consistent use of tools, templates, and methodologies across projects.# Candidate Profile / Key Skills Essential Proven track record in portfolio management and strategic governance Strong financial acumen, with experience managing large-scale budgets. Exceptional stakeholder engagement skills, influencing at C-suite and board level. Expertise in PMO frameworks, portfolio prioritization, and benefits realization. Leadership and people management skills, with experience leading senior managers. Ability to drive transformation and continuous improvement across complex organizations. Excellent executive communication and presentation skills, including board-level reporting. Attention to detail with follow through to make sure projects are run effectively Demonstrates a proactive and open mindset towards process improvements and efficiency Proven ability to operate effectively with other functions and external teams Clear and concise communication Diligent and clear in all reporting both internally and externally Structured Governance and Control implementation Time management and prioritisation, balances multiple tasks and deadlines efficiently Adaptability and resilience, able to shift priorities while maintaining focus to the deadlines Detailed knowledge of Microsoft Office Suite; Excel, Project and PowerPoint Desirable Benefits Management Communications Strategy / Planning Workshop coordination and training Has worked in a similar role in a Clearing House (Equities) or an investment bank and can demonstrate a working knowledge of the similar processes used there relating to projects, their finances, resource allocation and overall project control Can demonstrate experience of problem solving in a similar working environment Can influence co-workers to respond in a timely manner Prince 2 Practitioner Supplier Management (Onshore / Offshore) Outsourcing and Infrastructure Delivery Project Assurance / Health Checks Proficiency with Project Management tools (e.g. Clarity, MS Project, Asana, Lucid) Cultural Awareness - Offshore, Europe. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Commercial Director - EMEA page is loaded Commercial Director - EMEAremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ486513 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Commercial Executive, EMEA is the frontline role for the Commercial team, engaging with sales, account, and operational stakeholders to achieve JLL's desired commercial outcomes regionally and globally. This role's primary focus is partnering with sales and account management leads to deliver commercially compelling solutions to our clients that meet our growth goals. It will require strong commercial knowledge, sales experience and credibility, and a bias for collaboration and teamwork. What your day-to-day will look like Collaborating with Sales leaders to develop commercial proposals consistent with enterprise risk tolerance and revenue targets. Ensuring that enterprise efficiencies are incorporated in new and revised commercial models for Work Dynamics accounts. Support Sales leaders in preparing for Commercial Reviews and approvals by firm leadership. Supporting client-facing commercial negotiations alongside Sales leaders. Working with Account Management leaders to review and potentially revise existing commercial structures, and associated client and vendor agreements. Supporting the transition of new account teams, by providing Commercial Readiness training and support. Desired or preferred experience and technical skills We are looking for talent and knowledge of First-hand experience of contract management and negotiation is essential, including experience in the sales process of Facilities Management and Real Estate outsourcing. In-depth knowledge of Facilities Management outsourcing models, client requirements, industry delivery, and contracting models. Understanding of the impact of risk-reward frameworks, pricing, and resource structures. Deep understanding of Facilities Management outsourcing commercials and their relationship with operational solutions. Current knowledge of Work Dynamics business models, clients, and geos will be highly valuable. Successful candidates are likely to have 10+ years of relevant business experience and a track record of working successfully at account or service/product level with multi-disciplinary teams in cross-border businesses. Location: London. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted 28 Days AgoAt JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 08, 2026
Full time
Commercial Director - EMEA page is loaded Commercial Director - EMEAremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ486513 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Commercial Executive, EMEA is the frontline role for the Commercial team, engaging with sales, account, and operational stakeholders to achieve JLL's desired commercial outcomes regionally and globally. This role's primary focus is partnering with sales and account management leads to deliver commercially compelling solutions to our clients that meet our growth goals. It will require strong commercial knowledge, sales experience and credibility, and a bias for collaboration and teamwork. What your day-to-day will look like Collaborating with Sales leaders to develop commercial proposals consistent with enterprise risk tolerance and revenue targets. Ensuring that enterprise efficiencies are incorporated in new and revised commercial models for Work Dynamics accounts. Support Sales leaders in preparing for Commercial Reviews and approvals by firm leadership. Supporting client-facing commercial negotiations alongside Sales leaders. Working with Account Management leaders to review and potentially revise existing commercial structures, and associated client and vendor agreements. Supporting the transition of new account teams, by providing Commercial Readiness training and support. Desired or preferred experience and technical skills We are looking for talent and knowledge of First-hand experience of contract management and negotiation is essential, including experience in the sales process of Facilities Management and Real Estate outsourcing. In-depth knowledge of Facilities Management outsourcing models, client requirements, industry delivery, and contracting models. Understanding of the impact of risk-reward frameworks, pricing, and resource structures. Deep understanding of Facilities Management outsourcing commercials and their relationship with operational solutions. Current knowledge of Work Dynamics business models, clients, and geos will be highly valuable. Successful candidates are likely to have 10+ years of relevant business experience and a track record of working successfully at account or service/product level with multi-disciplinary teams in cross-border businesses. Location: London. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted 28 Days AgoAt JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
AJ Bell is seeking an experienced Investment Sales Director to define and execute the investment sales strategy that drives the adoption and growth of AJ Bell Investments, including funds, MPS and Partnership MPS, across AJ Bell Investcentre and third-party platforms. This is a senior leadership role with accountability for shaping how our investment solutions are positioned, distributed and evolved to meet the changing needs of adviser firms and their clients. Operating at enterprise level, the role combines commercial ownership, strategic influence and disciplined execution. Working closely with the Strategic Partnership Director and Platform Sales Director, the Investment Sales Director will identify and activate new adviser firm segments, unlock cross selling opportunities between platform and investment propositions and ensure a joined up approach to distribution across the business. What does the job involve? Sales Strategy & Leadership Define and own the investment sales strategy across funds, MPS and Partnership MPS, aligned to AJ Bell's broader advised and platform ambitions. Translate strategic objectives into clear, executable plans for Investment BDMs, with defined priorities, target segments and success measures. Set stretching but achievable sales targets and KPIs, holding the team accountable for delivery through robust performance management. Ensure a consistent, professional and senior level approach to adviser engagement across all regions and channels. People Management & Capability Development Lead, coach and develop Investment BDMs to operate as trusted, senior level partners to adviser firms rather than transactional sales resources. Build capability in areas such as consultative selling, CIP and MPS discussions, partnership distribution and strategic account management. Foster a strong performance culture, underpinned by clear expectations, feedback, development planning and succession thinking. Act as a role model for collaboration, professionalism and customer centric behaviour. Work with the Strategic Partnership Director to identify, target and activate new adviser firm segments for AJ Bell investment solutions. Lead senior level engagement with strategic adviser firms, influencing CIP design, MPS adoption and long term partnership decisions. Identify and develop opportunities for Partnership MPS, including defining the target profile, value proposition and go to market approach. Represent AJ Bell Investments in key adviser and industry forums where appropriate. Cross Selling & Enterprise Collaboration Partner closely with the Platform Sales Director to identify and execute cross selling opportunities between platform and investment solutions. Ensure advisers using AJ Bell platforms are aware of, and can easily access, the full AJ Bell investment solution set. Likewise, support investment led relationships to expand into broader platform adoption where appropriate. Champion a joined up approach across sales teams to avoid duplication, friction or inconsistent messaging. Product & Proposition Development Play a significant role in defining the optimal investment product solution set, informed by adviser feedback, sales insight and market trends. Work closely with the Managing Directors of Advised and Investments to ensure AJ Bell's funds and MPS propositions remain competitive, scalable and forward thinking. Contribute to the evolution of investment solutions in response to: Changing adviser business models Regulatory developments The evolving tax landscape and client needs Act as a key voice of the adviser and distribution community into product, investment and proposition discussions. Governance, Reporting & Risk Maintain oversight of sales activity, pipeline health, inflows and outflows, providing clear and insightful reporting to senior management. Ensure all sales activity is conducted in line with regulatory requirements, internal governance and AJ Bell's risk appetite. About you: Competence Proven senior leadership experience in investment distribution, sales or strategic account management. Demonstrable success in building and executing sales strategies across funds and MPS propositions. Experience managing and developing high performing sales teams. Strong commercial judgement with the ability to balance growth, risk and long term sustainability. Knowledge & Skills Deep understanding of adviser business models, CIPs and investment governance. Strong knowledge of MPS, OEICs and partnership style investment solutions. Clear understanding of platform based distribution models, including third party platforms. Ability to operate credibly with senior stakeholders, both internally and externally. Strategic thinking combined with practical execution capability. Excellent communication, influencing and negotiation skills. Qualifications Diploma in Regulated Financial Planning (or Level 4 equivalent) - desirable About us: AJ Bell is one of the UK's fastest growing investment platforms, serving over 644,000 customers and managing £103.3 billion in assets. Through our award winning platform, we support everyone from professional financial advisers to first time investors, making it easier to take control of your financial future and feel good investing. With over 1,500 employees across Manchester, London, and Bristol, AJ Bell is a FTSE 250 company and has been recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, as well as a Great Place to Work in 2025 and 2026. We offer a collaborative, friendly environment built on strong guiding principles and pride in what we do. Our perks and benefits Starting holiday entitlement of 28 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Buy As You Earn (BAYE) Scheme PMI Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free gym membership Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the Manchester office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Apr 08, 2026
Full time
AJ Bell is seeking an experienced Investment Sales Director to define and execute the investment sales strategy that drives the adoption and growth of AJ Bell Investments, including funds, MPS and Partnership MPS, across AJ Bell Investcentre and third-party platforms. This is a senior leadership role with accountability for shaping how our investment solutions are positioned, distributed and evolved to meet the changing needs of adviser firms and their clients. Operating at enterprise level, the role combines commercial ownership, strategic influence and disciplined execution. Working closely with the Strategic Partnership Director and Platform Sales Director, the Investment Sales Director will identify and activate new adviser firm segments, unlock cross selling opportunities between platform and investment propositions and ensure a joined up approach to distribution across the business. What does the job involve? Sales Strategy & Leadership Define and own the investment sales strategy across funds, MPS and Partnership MPS, aligned to AJ Bell's broader advised and platform ambitions. Translate strategic objectives into clear, executable plans for Investment BDMs, with defined priorities, target segments and success measures. Set stretching but achievable sales targets and KPIs, holding the team accountable for delivery through robust performance management. Ensure a consistent, professional and senior level approach to adviser engagement across all regions and channels. People Management & Capability Development Lead, coach and develop Investment BDMs to operate as trusted, senior level partners to adviser firms rather than transactional sales resources. Build capability in areas such as consultative selling, CIP and MPS discussions, partnership distribution and strategic account management. Foster a strong performance culture, underpinned by clear expectations, feedback, development planning and succession thinking. Act as a role model for collaboration, professionalism and customer centric behaviour. Work with the Strategic Partnership Director to identify, target and activate new adviser firm segments for AJ Bell investment solutions. Lead senior level engagement with strategic adviser firms, influencing CIP design, MPS adoption and long term partnership decisions. Identify and develop opportunities for Partnership MPS, including defining the target profile, value proposition and go to market approach. Represent AJ Bell Investments in key adviser and industry forums where appropriate. Cross Selling & Enterprise Collaboration Partner closely with the Platform Sales Director to identify and execute cross selling opportunities between platform and investment solutions. Ensure advisers using AJ Bell platforms are aware of, and can easily access, the full AJ Bell investment solution set. Likewise, support investment led relationships to expand into broader platform adoption where appropriate. Champion a joined up approach across sales teams to avoid duplication, friction or inconsistent messaging. Product & Proposition Development Play a significant role in defining the optimal investment product solution set, informed by adviser feedback, sales insight and market trends. Work closely with the Managing Directors of Advised and Investments to ensure AJ Bell's funds and MPS propositions remain competitive, scalable and forward thinking. Contribute to the evolution of investment solutions in response to: Changing adviser business models Regulatory developments The evolving tax landscape and client needs Act as a key voice of the adviser and distribution community into product, investment and proposition discussions. Governance, Reporting & Risk Maintain oversight of sales activity, pipeline health, inflows and outflows, providing clear and insightful reporting to senior management. Ensure all sales activity is conducted in line with regulatory requirements, internal governance and AJ Bell's risk appetite. About you: Competence Proven senior leadership experience in investment distribution, sales or strategic account management. Demonstrable success in building and executing sales strategies across funds and MPS propositions. Experience managing and developing high performing sales teams. Strong commercial judgement with the ability to balance growth, risk and long term sustainability. Knowledge & Skills Deep understanding of adviser business models, CIPs and investment governance. Strong knowledge of MPS, OEICs and partnership style investment solutions. Clear understanding of platform based distribution models, including third party platforms. Ability to operate credibly with senior stakeholders, both internally and externally. Strategic thinking combined with practical execution capability. Excellent communication, influencing and negotiation skills. Qualifications Diploma in Regulated Financial Planning (or Level 4 equivalent) - desirable About us: AJ Bell is one of the UK's fastest growing investment platforms, serving over 644,000 customers and managing £103.3 billion in assets. Through our award winning platform, we support everyone from professional financial advisers to first time investors, making it easier to take control of your financial future and feel good investing. With over 1,500 employees across Manchester, London, and Bristol, AJ Bell is a FTSE 250 company and has been recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, as well as a Great Place to Work in 2025 and 2026. We offer a collaborative, friendly environment built on strong guiding principles and pride in what we do. Our perks and benefits Starting holiday entitlement of 28 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Buy As You Earn (BAYE) Scheme PMI Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free gym membership Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the Manchester office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong consultative sales capability with experience managing complex, enterprise-level sales cycles end-to-end. Solid understanding of credit and financial risk concepts, including risk data, models, and workflow-based solutions. Proven ability to engage and influence senior-level stakeholders, including risk officers and executive decision-makers. Demonstrated track record of generating revenue through the sale of analytics, data, or financial software solutions. Ability to present both high-level executive messaging and detailed product demonstrations with clarity and confidence. Strong communication, presentation, and relationship-building skills in client-facing environments. Comfort working with financial software-based tools and analytical platforms. Foundational understanding of artificial intelligence concepts, with curiosity and commitment to responsible and ethical AI use. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. Education Undergraduate or first-level degree (Bachelor's or equivalent) required. Typically 7+ years of experience in sales roles within data, analytics, or financial services organisations. Fluency in English required, with a second European language considered an advantage. Responsibilities Engage senior stakeholders within corporate organisations to discuss best practices and innovations in financial risk management. Drive business development across assigned territories by identifying, targeting, and closing new sales opportunities. Partner closely with Relationship Managers to manage sales cycles from prospecting through to successful deal closure. Act as the market and product expert during the sales process, positioning Moody's credit and financial risk solutions with credibility. Assess client needs through consultative engagement, developing a deep understanding of business and industry-specific challenges. Collaborate with Product Management and Product Strategy to support product enhancements and new revenue opportunities. Coordinate responses to client and prospect requests for product and services information. Contribute to the creation and circulation of market insights to strengthen internal and external thought leadership. About the Team This role sits within Moody's Global Sales Group, a world-class commercial organisation focused on delivering value-driven solutions to its customers. The team supports a diverse client base spanning corporates, financial institutions, insurers, asset managers, government bodies, and professional services firms. Acting as the bridge between product teams and customers, the group combines deep domain expertise, collaboration, and innovation to deliver credit and financial risk data, models, and workflow solutions that address complex, real-world challenges. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Apr 08, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong consultative sales capability with experience managing complex, enterprise-level sales cycles end-to-end. Solid understanding of credit and financial risk concepts, including risk data, models, and workflow-based solutions. Proven ability to engage and influence senior-level stakeholders, including risk officers and executive decision-makers. Demonstrated track record of generating revenue through the sale of analytics, data, or financial software solutions. Ability to present both high-level executive messaging and detailed product demonstrations with clarity and confidence. Strong communication, presentation, and relationship-building skills in client-facing environments. Comfort working with financial software-based tools and analytical platforms. Foundational understanding of artificial intelligence concepts, with curiosity and commitment to responsible and ethical AI use. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. Education Undergraduate or first-level degree (Bachelor's or equivalent) required. Typically 7+ years of experience in sales roles within data, analytics, or financial services organisations. Fluency in English required, with a second European language considered an advantage. Responsibilities Engage senior stakeholders within corporate organisations to discuss best practices and innovations in financial risk management. Drive business development across assigned territories by identifying, targeting, and closing new sales opportunities. Partner closely with Relationship Managers to manage sales cycles from prospecting through to successful deal closure. Act as the market and product expert during the sales process, positioning Moody's credit and financial risk solutions with credibility. Assess client needs through consultative engagement, developing a deep understanding of business and industry-specific challenges. Collaborate with Product Management and Product Strategy to support product enhancements and new revenue opportunities. Coordinate responses to client and prospect requests for product and services information. Contribute to the creation and circulation of market insights to strengthen internal and external thought leadership. About the Team This role sits within Moody's Global Sales Group, a world-class commercial organisation focused on delivering value-driven solutions to its customers. The team supports a diverse client base spanning corporates, financial institutions, insurers, asset managers, government bodies, and professional services firms. Acting as the bridge between product teams and customers, the group combines deep domain expertise, collaboration, and innovation to deliver credit and financial risk data, models, and workflow solutions that address complex, real-world challenges. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
EMEA GFC Program Oversight - Director (AVP) Glasgow JR033609 About Morgan Stanley Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Department Profile Global Financial Crimes (GFC) coordinates day-to-day implementation of the Firm's enterprise-wide financial crime prevention efforts. GFC includes both legal and compliance disciplines and has responsibility for governance, oversight and execution of the Firm's Anti-Money Laundering (AML), Sanctions, Anti-Corruption and Anti-Tax Evasion programs. GFC also develops and/or assists in the development of appropriate policies and procedures, including those designed to assist the business units to know their clients and conduct appropriate due diligence and to prevent, detect and report potentially suspicious activity. The EMEA GFC team is based across the region with hubs in London, Frankfurt, and Glasgow. It is led by the Head of EMEA Financial Crimes who reports to the EMEA Head of Compliance and the Global Head of GFC. Primary Responsibilities This role will be part of the EMEA GFC Program Oversight & Change Management team and be focussed on the oversight of the Financial Crimes program across all the EMEA jurisdictions in which Morgan Stanley operates. Understanding the risks we face and the ensuring we have effective controls are a critical part of the program. The role holder will support with task execution across all areas of the GFC framework, with a specific focus on ensuring we understand and assess the risks we face, build and maintain skills and awareness of Financial Crimes risks across the EMEA jurisdictions and identify and deliver on opportunities for enhancement. What will you be doing? Providing wider support to the EMEA GFC Program Oversight team to challenge existing systems and processes and identify enhancements and efficiencies with ongoing activities, where possible. Supporting and overseeing the timely delivery of thematic reviews, coordinating and performing related read across reviews and reporting on progress. Running the annual GFC training plan in EMEA, identifying the need for targeted training, monitoring progress and collaborating with SMEs to develop and deliver training, as needed. Managing Lessons Learned reviews, working with the EMEA GFC Management Team to identify review topics and thematic issues, carrying out reviews and setting out remedial actions and areas requiring additional review. Supporting the execution of the Global Change Management programme by engaging with stakeholders across First and Second-Line teams to carry out analysis in support of change activity, develop Target Operating Models and/or target state designs, and deliver on key action plans and project Milestones for the EMEA region. What we're looking for Professional experience gained at a large/complex financial institution or consulting firm preferred; Experience of working on Financial Crime risk management activity with knowledge of the EMEA AML regulatory environment, including regulations and industry guidance, an advantage; Demonstrable experience in helping to identify and drive improvements in a Financial Crime framework; Ability to work in a fast paced work environment; Ability to manage your own workload and respond to changing priorities; Ability to effectively manage and elevate complex issues; and A highly motivated self starter, able to work independently while collaborating and coordinating as part of a global team. Skills that will help you in the role Excellent communication skills; able to present complex matters succinctly to a range of audiences; Excellent interpersonal skills and ability to work effectively with colleagues across divisions; Strong analytical thinking and critical reasoning skills; Proficiency with MS Word and PowerPoint; Strong academic credentials; and Certification as an Anti Money Laundering Specialist by ACAMS or equivalent AML certification/license or certification within your first 15 months. Where will you be working? This role is based in 122 Waterloo Street, Glasgow WHAT YOU CAN EXPECT FROM MORGAN STANLEY At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background Morgan Stanley's recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit:
Apr 08, 2026
Full time
EMEA GFC Program Oversight - Director (AVP) Glasgow JR033609 About Morgan Stanley Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Department Profile Global Financial Crimes (GFC) coordinates day-to-day implementation of the Firm's enterprise-wide financial crime prevention efforts. GFC includes both legal and compliance disciplines and has responsibility for governance, oversight and execution of the Firm's Anti-Money Laundering (AML), Sanctions, Anti-Corruption and Anti-Tax Evasion programs. GFC also develops and/or assists in the development of appropriate policies and procedures, including those designed to assist the business units to know their clients and conduct appropriate due diligence and to prevent, detect and report potentially suspicious activity. The EMEA GFC team is based across the region with hubs in London, Frankfurt, and Glasgow. It is led by the Head of EMEA Financial Crimes who reports to the EMEA Head of Compliance and the Global Head of GFC. Primary Responsibilities This role will be part of the EMEA GFC Program Oversight & Change Management team and be focussed on the oversight of the Financial Crimes program across all the EMEA jurisdictions in which Morgan Stanley operates. Understanding the risks we face and the ensuring we have effective controls are a critical part of the program. The role holder will support with task execution across all areas of the GFC framework, with a specific focus on ensuring we understand and assess the risks we face, build and maintain skills and awareness of Financial Crimes risks across the EMEA jurisdictions and identify and deliver on opportunities for enhancement. What will you be doing? Providing wider support to the EMEA GFC Program Oversight team to challenge existing systems and processes and identify enhancements and efficiencies with ongoing activities, where possible. Supporting and overseeing the timely delivery of thematic reviews, coordinating and performing related read across reviews and reporting on progress. Running the annual GFC training plan in EMEA, identifying the need for targeted training, monitoring progress and collaborating with SMEs to develop and deliver training, as needed. Managing Lessons Learned reviews, working with the EMEA GFC Management Team to identify review topics and thematic issues, carrying out reviews and setting out remedial actions and areas requiring additional review. Supporting the execution of the Global Change Management programme by engaging with stakeholders across First and Second-Line teams to carry out analysis in support of change activity, develop Target Operating Models and/or target state designs, and deliver on key action plans and project Milestones for the EMEA region. What we're looking for Professional experience gained at a large/complex financial institution or consulting firm preferred; Experience of working on Financial Crime risk management activity with knowledge of the EMEA AML regulatory environment, including regulations and industry guidance, an advantage; Demonstrable experience in helping to identify and drive improvements in a Financial Crime framework; Ability to work in a fast paced work environment; Ability to manage your own workload and respond to changing priorities; Ability to effectively manage and elevate complex issues; and A highly motivated self starter, able to work independently while collaborating and coordinating as part of a global team. Skills that will help you in the role Excellent communication skills; able to present complex matters succinctly to a range of audiences; Excellent interpersonal skills and ability to work effectively with colleagues across divisions; Strong analytical thinking and critical reasoning skills; Proficiency with MS Word and PowerPoint; Strong academic credentials; and Certification as an Anti Money Laundering Specialist by ACAMS or equivalent AML certification/license or certification within your first 15 months. Where will you be working? This role is based in 122 Waterloo Street, Glasgow WHAT YOU CAN EXPECT FROM MORGAN STANLEY At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background Morgan Stanley's recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit:
