Commercial Director - EMEA page is loaded Commercial Director - EMEAremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ486513 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Commercial Executive, EMEA is the frontline role for the Commercial team, engaging with sales, account, and operational stakeholders to achieve JLL's desired commercial outcomes regionally and globally. This role's primary focus is partnering with sales and account management leads to deliver commercially compelling solutions to our clients that meet our growth goals. It will require strong commercial knowledge, sales experience and credibility, and a bias for collaboration and teamwork. What your day-to-day will look like Collaborating with Sales leaders to develop commercial proposals consistent with enterprise risk tolerance and revenue targets. Ensuring that enterprise efficiencies are incorporated in new and revised commercial models for Work Dynamics accounts. Support Sales leaders in preparing for Commercial Reviews and approvals by firm leadership. Supporting client-facing commercial negotiations alongside Sales leaders. Working with Account Management leaders to review and potentially revise existing commercial structures, and associated client and vendor agreements. Supporting the transition of new account teams, by providing Commercial Readiness training and support. Desired or preferred experience and technical skills We are looking for talent and knowledge of First-hand experience of contract management and negotiation is essential, including experience in the sales process of Facilities Management and Real Estate outsourcing. In-depth knowledge of Facilities Management outsourcing models, client requirements, industry delivery, and contracting models. Understanding of the impact of risk-reward frameworks, pricing, and resource structures. Deep understanding of Facilities Management outsourcing commercials and their relationship with operational solutions. Current knowledge of Work Dynamics business models, clients, and geos will be highly valuable. Successful candidates are likely to have 10+ years of relevant business experience and a track record of working successfully at account or service/product level with multi-disciplinary teams in cross-border businesses. Location: London. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted 28 Days AgoAt JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Apr 08, 2026
Full time
Commercial Director - EMEA page is loaded Commercial Director - EMEAremote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ486513 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Commercial Executive, EMEA is the frontline role for the Commercial team, engaging with sales, account, and operational stakeholders to achieve JLL's desired commercial outcomes regionally and globally. This role's primary focus is partnering with sales and account management leads to deliver commercially compelling solutions to our clients that meet our growth goals. It will require strong commercial knowledge, sales experience and credibility, and a bias for collaboration and teamwork. What your day-to-day will look like Collaborating with Sales leaders to develop commercial proposals consistent with enterprise risk tolerance and revenue targets. Ensuring that enterprise efficiencies are incorporated in new and revised commercial models for Work Dynamics accounts. Support Sales leaders in preparing for Commercial Reviews and approvals by firm leadership. Supporting client-facing commercial negotiations alongside Sales leaders. Working with Account Management leaders to review and potentially revise existing commercial structures, and associated client and vendor agreements. Supporting the transition of new account teams, by providing Commercial Readiness training and support. Desired or preferred experience and technical skills We are looking for talent and knowledge of First-hand experience of contract management and negotiation is essential, including experience in the sales process of Facilities Management and Real Estate outsourcing. In-depth knowledge of Facilities Management outsourcing models, client requirements, industry delivery, and contracting models. Understanding of the impact of risk-reward frameworks, pricing, and resource structures. Deep understanding of Facilities Management outsourcing commercials and their relationship with operational solutions. Current knowledge of Work Dynamics business models, clients, and geos will be highly valuable. Successful candidates are likely to have 10+ years of relevant business experience and a track record of working successfully at account or service/product level with multi-disciplinary teams in cross-border businesses. Location: London. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.remote type: On-sitelocations: London, GBRtime type: Full timeposted on: Posted 28 Days AgoAt JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
AJ Bell is seeking an experienced Investment Sales Director to define and execute the investment sales strategy that drives the adoption and growth of AJ Bell Investments, including funds, MPS and Partnership MPS, across AJ Bell Investcentre and third-party platforms. This is a senior leadership role with accountability for shaping how our investment solutions are positioned, distributed and evolved to meet the changing needs of adviser firms and their clients. Operating at enterprise level, the role combines commercial ownership, strategic influence and disciplined execution. Working closely with the Strategic Partnership Director and Platform Sales Director, the Investment Sales Director will identify and activate new adviser firm segments, unlock cross selling opportunities between platform and investment propositions and ensure a joined up approach to distribution across the business. What does the job involve? Sales Strategy & Leadership Define and own the investment sales strategy across funds, MPS and Partnership MPS, aligned to AJ Bell's broader advised and platform ambitions. Translate strategic objectives into clear, executable plans for Investment BDMs, with defined priorities, target segments and success measures. Set stretching but achievable sales targets and KPIs, holding the team accountable for delivery through robust performance management. Ensure a consistent, professional and senior level approach to adviser engagement across all regions and channels. People Management & Capability Development Lead, coach and develop Investment BDMs to operate as trusted, senior level partners to adviser firms rather than transactional sales resources. Build capability in areas such as consultative selling, CIP and MPS discussions, partnership distribution and strategic account management. Foster a strong performance culture, underpinned by clear expectations, feedback, development planning and succession thinking. Act as a role model for collaboration, professionalism and customer centric behaviour. Work with the Strategic Partnership Director to identify, target and activate new adviser firm segments for AJ Bell investment solutions. Lead senior level engagement with strategic adviser firms, influencing CIP design, MPS adoption and long term partnership decisions. Identify and develop opportunities for Partnership MPS, including defining the target profile, value proposition and go to market approach. Represent AJ Bell Investments in key adviser and industry forums where appropriate. Cross Selling & Enterprise Collaboration Partner closely with the Platform Sales Director to identify and execute cross selling opportunities between platform and investment solutions. Ensure advisers using AJ Bell platforms are aware of, and can easily access, the full AJ Bell investment solution set. Likewise, support investment led relationships to expand into broader platform adoption where appropriate. Champion a joined up approach across sales teams to avoid duplication, friction or inconsistent messaging. Product & Proposition Development Play a significant role in defining the optimal investment product solution set, informed by adviser feedback, sales insight and market trends. Work closely with the Managing Directors of Advised and Investments to ensure AJ Bell's funds and MPS propositions remain competitive, scalable and forward thinking. Contribute to the evolution of investment solutions in response to: Changing adviser business models Regulatory developments The evolving tax landscape and client needs Act as a key voice of the adviser and distribution community into product, investment and proposition discussions. Governance, Reporting & Risk Maintain oversight of sales activity, pipeline health, inflows and outflows, providing clear and insightful reporting to senior management. Ensure all sales activity is conducted in line with regulatory requirements, internal governance and AJ Bell's risk appetite. About you: Competence Proven senior leadership experience in investment distribution, sales or strategic account management. Demonstrable success in building and executing sales strategies across funds and MPS propositions. Experience managing and developing high performing sales teams. Strong commercial judgement with the ability to balance growth, risk and long term sustainability. Knowledge & Skills Deep understanding of adviser business models, CIPs and investment governance. Strong knowledge of MPS, OEICs and partnership style investment solutions. Clear understanding of platform based distribution models, including third party platforms. Ability to operate credibly with senior stakeholders, both internally and externally. Strategic thinking combined with practical execution capability. Excellent communication, influencing and negotiation skills. Qualifications Diploma in Regulated Financial Planning (or Level 4 equivalent) - desirable About us: AJ Bell is one of the UK's fastest growing investment platforms, serving over 644,000 customers and managing £103.3 billion in assets. Through our award winning platform, we support everyone from professional financial advisers to first time investors, making it easier to take control of your financial future and feel good investing. With over 1,500 employees across Manchester, London, and Bristol, AJ Bell is a FTSE 250 company and has been recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, as well as a Great Place to Work in 2025 and 2026. We offer a collaborative, friendly environment built on strong guiding principles and pride in what we do. Our perks and benefits Starting holiday entitlement of 28 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Buy As You Earn (BAYE) Scheme PMI Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free gym membership Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the Manchester office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Apr 08, 2026
Full time
AJ Bell is seeking an experienced Investment Sales Director to define and execute the investment sales strategy that drives the adoption and growth of AJ Bell Investments, including funds, MPS and Partnership MPS, across AJ Bell Investcentre and third-party platforms. This is a senior leadership role with accountability for shaping how our investment solutions are positioned, distributed and evolved to meet the changing needs of adviser firms and their clients. Operating at enterprise level, the role combines commercial ownership, strategic influence and disciplined execution. Working closely with the Strategic Partnership Director and Platform Sales Director, the Investment Sales Director will identify and activate new adviser firm segments, unlock cross selling opportunities between platform and investment propositions and ensure a joined up approach to distribution across the business. What does the job involve? Sales Strategy & Leadership Define and own the investment sales strategy across funds, MPS and Partnership MPS, aligned to AJ Bell's broader advised and platform ambitions. Translate strategic objectives into clear, executable plans for Investment BDMs, with defined priorities, target segments and success measures. Set stretching but achievable sales targets and KPIs, holding the team accountable for delivery through robust performance management. Ensure a consistent, professional and senior level approach to adviser engagement across all regions and channels. People Management & Capability Development Lead, coach and develop Investment BDMs to operate as trusted, senior level partners to adviser firms rather than transactional sales resources. Build capability in areas such as consultative selling, CIP and MPS discussions, partnership distribution and strategic account management. Foster a strong performance culture, underpinned by clear expectations, feedback, development planning and succession thinking. Act as a role model for collaboration, professionalism and customer centric behaviour. Work with the Strategic Partnership Director to identify, target and activate new adviser firm segments for AJ Bell investment solutions. Lead senior level engagement with strategic adviser firms, influencing CIP design, MPS adoption and long term partnership decisions. Identify and develop opportunities for Partnership MPS, including defining the target profile, value proposition and go to market approach. Represent AJ Bell Investments in key adviser and industry forums where appropriate. Cross Selling & Enterprise Collaboration Partner closely with the Platform Sales Director to identify and execute cross selling opportunities between platform and investment solutions. Ensure advisers using AJ Bell platforms are aware of, and can easily access, the full AJ Bell investment solution set. Likewise, support investment led relationships to expand into broader platform adoption where appropriate. Champion a joined up approach across sales teams to avoid duplication, friction or inconsistent messaging. Product & Proposition Development Play a significant role in defining the optimal investment product solution set, informed by adviser feedback, sales insight and market trends. Work closely with the Managing Directors of Advised and Investments to ensure AJ Bell's funds and MPS propositions remain competitive, scalable and forward thinking. Contribute to the evolution of investment solutions in response to: Changing adviser business models Regulatory developments The evolving tax landscape and client needs Act as a key voice of the adviser and distribution community into product, investment and proposition discussions. Governance, Reporting & Risk Maintain oversight of sales activity, pipeline health, inflows and outflows, providing clear and insightful reporting to senior management. Ensure all sales activity is conducted in line with regulatory requirements, internal governance and AJ Bell's risk appetite. About you: Competence Proven senior leadership experience in investment distribution, sales or strategic account management. Demonstrable success in building and executing sales strategies across funds and MPS propositions. Experience managing and developing high performing sales teams. Strong commercial judgement with the ability to balance growth, risk and long term sustainability. Knowledge & Skills Deep understanding of adviser business models, CIPs and investment governance. Strong knowledge of MPS, OEICs and partnership style investment solutions. Clear understanding of platform based distribution models, including third party platforms. Ability to operate credibly with senior stakeholders, both internally and externally. Strategic thinking combined with practical execution capability. Excellent communication, influencing and negotiation skills. Qualifications Diploma in Regulated Financial Planning (or Level 4 equivalent) - desirable About us: AJ Bell is one of the UK's fastest growing investment platforms, serving over 644,000 customers and managing £103.3 billion in assets. Through our award winning platform, we support everyone from professional financial advisers to first time investors, making it easier to take control of your financial future and feel good investing. With over 1,500 employees across Manchester, London, and Bristol, AJ Bell is a FTSE 250 company and has been recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, as well as a Great Place to Work in 2025 and 2026. We offer a collaborative, friendly environment built on strong guiding principles and pride in what we do. Our perks and benefits Starting holiday entitlement of 28 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 8% Discretionary bonus scheme Buy As You Earn (BAYE) Scheme PMI Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free gym membership Employee Assistance Programme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Loans for travel season tickets Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Ongoing technical training Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the Manchester office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Location Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR About the job Job summary It is an exciting time for HM Land Registry (HMLR) as we continue on a major transformation programme. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. We're looking for Data Architects to join our Data and Register Integrity Directorate to help us achieve this. Check out the video below to find out what it is like working in Digital Careers at HM Land Registry. Job description The role supports data management including data governance, assurance and leads on delivery of HM Land Registry's (HMLRs) Data Architecture. The role holder will keep up to date with advances affecting the Data Architecture function and will be aware of, influence and take account of cross-government Data Architecture initiatives. The role is accountable for the delivery of data models and artefacts that describe HMLR data architecture. Main duties as a Data Architect will include: Working with the Architecture, Data Management and Software Engineering Practices to ensure data architecture is in accordance with the agency's strategies. Taking part in technical and business design authorities in order to approve their vision for data Working with senior accountable officers and boards to support definition of data strategies and principles Making sure that systems are designed, upgraded, managed, de-commissioned and archived in compliance with data policy across the full data life cycle Recommending, developing, implementing, and maintaining processes, standards and best practices to promote and protect the confidentiality, availability and integrity of structured and unstructured data in HM Land Registry. Performing root cause analysis on data and service problems and recommends corrective action to improve data quality For more information and full list of main duties, please see the attached Job Description. If you would like to find out more about the role, the Architecture profession and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday 31st March at 12:30pm. Please register your interest here: This role is eligible for the Government Digital and Data Pay Framework which enables us to pay you a non-pensionable allowance in addition to your annual salary. The allowance is an annual amount that is based on an assessment of your proficiency across a range of skills that are relevant to your role. These are outlined in the Data architect - Government Digital and Data Profession Capability Framework Your skills will be assessed first during the recruitment process, and again on an annual basis. Your assessed level of capability determines the value of the allowance that is payable to you. You could expect to start at: Developing: £48,700 Proficient: £54,100 Accomplished: £59,600 (The above is made up of a non-pensionable supplement on top of a minimum salary of £45,514). Person specification To meet the requirements of the role, the post holder will have experience of undertaking data impact assessments and assuring compliance with data policies and standards. They will be able to explain the concepts and principles of data modelling and produce, maintain and update data models that meet an organisation's specific business needs. The role involves undertaking data profiling and source system analysis, and presenting clear, meaningful insights to colleagues to support effective use of data and understanding of appropriate data governance requirements. The post holder will use data policies, processes and standards effectively, working collaboratively with subject matter experts to develop standards, policies and guidance that protect data. In addition, the role requires the ability to design data architecture solutions to address specific business problems, aligning these with enterprise wide standards and principles. The post holder will work within established architectural frameworks and identify appropriate patterns where required. For more information about the role, please see the attached Job Description and Candidate Pack. HMLR expect everyone to spend at least 60% of their working time in the office. Travel to other locations within the UK will be required when necessary. However, there will be an expectation that 3 days a month will be spent in the Plymouth Office, this will involve overnight stays. You will need the right to work in the UK in order to commence employment with HMLR. Any offer of employment will be withdrawn if you do not have the right to work.
Apr 08, 2026
Full time
Location Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4LR About the job Job summary It is an exciting time for HM Land Registry (HMLR) as we continue on a major transformation programme. HMLR's ambition is to become the world's leading land registry for speed, simplicity and an open approach to data. We're looking for Data Architects to join our Data and Register Integrity Directorate to help us achieve this. Check out the video below to find out what it is like working in Digital Careers at HM Land Registry. Job description The role supports data management including data governance, assurance and leads on delivery of HM Land Registry's (HMLRs) Data Architecture. The role holder will keep up to date with advances affecting the Data Architecture function and will be aware of, influence and take account of cross-government Data Architecture initiatives. The role is accountable for the delivery of data models and artefacts that describe HMLR data architecture. Main duties as a Data Architect will include: Working with the Architecture, Data Management and Software Engineering Practices to ensure data architecture is in accordance with the agency's strategies. Taking part in technical and business design authorities in order to approve their vision for data Working with senior accountable officers and boards to support definition of data strategies and principles Making sure that systems are designed, upgraded, managed, de-commissioned and archived in compliance with data policy across the full data life cycle Recommending, developing, implementing, and maintaining processes, standards and best practices to promote and protect the confidentiality, availability and integrity of structured and unstructured data in HM Land Registry. Performing root cause analysis on data and service problems and recommends corrective action to improve data quality For more information and full list of main duties, please see the attached Job Description. If you would like to find out more about the role, the Architecture profession and what it's like to work at HMLR, a Hiring Manager Q&A session where you can virtually 'meet the team' will be held via Teams on Tuesday 31st March at 12:30pm. Please register your interest here: This role is eligible for the Government Digital and Data Pay Framework which enables us to pay you a non-pensionable allowance in addition to your annual salary. The allowance is an annual amount that is based on an assessment of your proficiency across a range of skills that are relevant to your role. These are outlined in the Data architect - Government Digital and Data Profession Capability Framework Your skills will be assessed first during the recruitment process, and again on an annual basis. Your assessed level of capability determines the value of the allowance that is payable to you. You could expect to start at: Developing: £48,700 Proficient: £54,100 Accomplished: £59,600 (The above is made up of a non-pensionable supplement on top of a minimum salary of £45,514). Person specification To meet the requirements of the role, the post holder will have experience of undertaking data impact assessments and assuring compliance with data policies and standards. They will be able to explain the concepts and principles of data modelling and produce, maintain and update data models that meet an organisation's specific business needs. The role involves undertaking data profiling and source system analysis, and presenting clear, meaningful insights to colleagues to support effective use of data and understanding of appropriate data governance requirements. The post holder will use data policies, processes and standards effectively, working collaboratively with subject matter experts to develop standards, policies and guidance that protect data. In addition, the role requires the ability to design data architecture solutions to address specific business problems, aligning these with enterprise wide standards and principles. The post holder will work within established architectural frameworks and identify appropriate patterns where required. For more information about the role, please see the attached Job Description and Candidate Pack. HMLR expect everyone to spend at least 60% of their working time in the office. Travel to other locations within the UK will be required when necessary. However, there will be an expectation that 3 days a month will be spent in the Plymouth Office, this will involve overnight stays. You will need the right to work in the UK in order to commence employment with HMLR. Any offer of employment will be withdrawn if you do not have the right to work.
Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers. To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO. This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions. As a Sales Director at our Ealing London offices you will: Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS s long tail software delivery footprint across all our regions Requirements What You ll Bring As the driving force behind QBS s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA. Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows. Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI s Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am 5.30pm Monday to Friday. Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
Apr 08, 2026
Full time
Position Why this Role Exists Scaling our long tail software distribution business is one of our strategic growth initiatives, and we are motivated and determined to build upon our current services and delivery capabilities that help Enterprise Resellers and Global System Integrators effectively and consistently capture long tail software sales within their largest enterprise customers. To address this growing market opportunity, we are hiring a Sales Director, Long Tail Software, to take ownership of QBS s Long Tail Software sales strategy across EMEA. This is a unique, high-impact, individual contributor role of strategic importance to the Group, and reports directly to the Group CRO. This role will bring together your skills and passion for sales, marketing, and product development and will require tight collaboration with the CRO and local sales leaders to build and execute the go-to-market strategy, and take responsibility for messaging, collateral and programs that fully enable the sales organisation to position QBS as the leader in enterprise software solutions. As a Sales Director at our Ealing London offices you will: Setting the Strategy Shape and articulate a compelling vision for the future of Enterprise Software delivery, keeping ahead of market trends and evolving needs of our partners Own the development and continuous improvement of our long tail software offerings, working with product IT, and the Sales and Marketing teams to ensure the best market fit Leading the transition from MVP Pilot to BIC, with a scalable, repeatable process that can be rolled out across our regions Build a Sales and Marketing engagement plan for the EMEA region that enables our staff and activates our online presence Build a sales program and supporting playbooks that will motivate Enterprise Resellers and GSIs to consolidate their long tail software spend through our software delivery platform Develop and execute the plan to capture 100% of Long Tail Spend in our Enterprise Resellers and GSIs across EMEA Identify and target the top 100 large Enterprises across EMEA, and work with aligned Enterprise Resellers to translate their procurement challenges into QBS service offerings Driving Pipeline and Sales Develop tools, playbooks and training materials to enable and motivate internal and sales as well as partner sales teams to sell long tail software solutions Identify new business opportunities and secure strategic software supply contracts across the Enterprise Partner base Identify and activate co-sell motions with our Enterprise Resellers and GSIs, and develop service offerings that best fit our strategic partners' requirements and objectives Translate enterprise customer requirements into QBS portal enhancements to simplify procurement, accelerate order processing bring new capabilities to our systems, processes and online portals Platform Innovation and Operational Excellence Work closely with product and IT teams to enhance QBS portal capabilities, simplifying procurement search and procurement workflows, bringing rich and enhanced capabilities to our digital procurement systems Partnership & Ecosystem Development Build new partnerships with GSIs and deepen relationships with Enterprise Resellers Create strong and differentiated messaging, collateral and digital content to maximise QBS brand awareness Create a value proposition that is clear and compelling for internal sales teams and the target markets Work with the HSM Alliances leader to create unique and powerful offerings that drive marketplace transactions at high volume What Success Looks Like Establish QBS as a thought leader in the delivery of enterprise software solutions, through strategy innovation, unique and compelling messaging and market presence Build and Execution of the sales enablement program across the EMEA region Exceed ambitious revenue and annual profit targets for the region Grow our partnerships with Enterprise Resellers and GSIs across the region Expand QBS s long tail software delivery footprint across all our regions Requirements What You ll Bring As the driving force behind QBS s enterprise software vision, you will blend sales, product, and sales and marketing leadership, empowering you to shape strategy, build market-leading offerings, and inspire QBS teams across EMEA. Experience Experience in end-user software sales, especially long tail procurement Deep understanding of enterprise procurement processes and workflows Strong sales and marketing know-how Experience in taking as-a-service products to market Commercial Skills Commercial know-how around the software market, pricing models, negotiations, and enterprise procurement workflows. Market Knowledge Deep understanding of the software marketplace, especially the UK, France and DACH regions. Knowledge and ideally established relationships with Enterprise Reseller and GSI s Preferred Qualifications 10+ years in software distribution, channel sales, and enterprise end-user sales Open to applications from ambitious, creative people with the ability to drive change Other information Benefits: Attractive salary Commission OTE Excellent contributory pension scheme Private Medical Insurance Healthcare scheme Cycle To Work scheme Life Cover Online retail discounts Full training and development programme Mentoring opportunities Opportunities for promotion and career progression The role is office-based, candidates should therefore have a reasonable commute to our Ealing London office. Working hours 9.00am 5.30pm Monday to Friday. Company Description Established in 1987, QBS Software provides a platform for software companies and channel resellers to increase efficiency and achieve growth. We are a technology company with a focus on software covering the enterprise, cloud and consumer markets. QBS has been named in both the annual Sunday Times HSBC International Track 200 showing significant annual compound growth, and the London Stock Exchange 1000 companies to inspire Britain. The group is headquartered in London with 7 regional offices across Europe, has recently become B Corp accredited for meeting high standards of social and environmental performance, and is also independently certified by Planet Mark as net carbon neutral. Where great people work together we are looking for ambitious co-workers to take our business to the next level, and as an equal opportunities employer, we are committed to creating an inclusive and equitable environment for all our employees. We believe we are stronger when we reflect the diversity in the world around us, making us more dynamic, more innovative and more competitive.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong consultative sales capability with experience managing complex, enterprise-level sales cycles end-to-end. Solid understanding of credit and financial risk concepts, including risk data, models, and workflow-based solutions. Proven ability to engage and influence senior-level stakeholders, including risk officers and executive decision-makers. Demonstrated track record of generating revenue through the sale of analytics, data, or financial software solutions. Ability to present both high-level executive messaging and detailed product demonstrations with clarity and confidence. Strong communication, presentation, and relationship-building skills in client-facing environments. Comfort working with financial software-based tools and analytical platforms. Foundational understanding of artificial intelligence concepts, with curiosity and commitment to responsible and ethical AI use. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. Education Undergraduate or first-level degree (Bachelor's or equivalent) required. Typically 7+ years of experience in sales roles within data, analytics, or financial services organisations. Fluency in English required, with a second European language considered an advantage. Responsibilities Engage senior stakeholders within corporate organisations to discuss best practices and innovations in financial risk management. Drive business development across assigned territories by identifying, targeting, and closing new sales opportunities. Partner closely with Relationship Managers to manage sales cycles from prospecting through to successful deal closure. Act as the market and product expert during the sales process, positioning Moody's credit and financial risk solutions with credibility. Assess client needs through consultative engagement, developing a deep understanding of business and industry-specific challenges. Collaborate with Product Management and Product Strategy to support product enhancements and new revenue opportunities. Coordinate responses to client and prospect requests for product and services information. Contribute to the creation and circulation of market insights to strengthen internal and external thought leadership. About the Team This role sits within Moody's Global Sales Group, a world-class commercial organisation focused on delivering value-driven solutions to its customers. The team supports a diverse client base spanning corporates, financial institutions, insurers, asset managers, government bodies, and professional services firms. Acting as the bridge between product teams and customers, the group combines deep domain expertise, collaboration, and innovation to deliver credit and financial risk data, models, and workflow solutions that address complex, real-world challenges. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Apr 08, 2026
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong consultative sales capability with experience managing complex, enterprise-level sales cycles end-to-end. Solid understanding of credit and financial risk concepts, including risk data, models, and workflow-based solutions. Proven ability to engage and influence senior-level stakeholders, including risk officers and executive decision-makers. Demonstrated track record of generating revenue through the sale of analytics, data, or financial software solutions. Ability to present both high-level executive messaging and detailed product demonstrations with clarity and confidence. Strong communication, presentation, and relationship-building skills in client-facing environments. Comfort working with financial software-based tools and analytical platforms. Foundational understanding of artificial intelligence concepts, with curiosity and commitment to responsible and ethical AI use. This position offers a dynamic work environment, requiring up to 50% travel to engage with clients face-to-face, while also providing the flexibility of hybrid working. Education Undergraduate or first-level degree (Bachelor's or equivalent) required. Typically 7+ years of experience in sales roles within data, analytics, or financial services organisations. Fluency in English required, with a second European language considered an advantage. Responsibilities Engage senior stakeholders within corporate organisations to discuss best practices and innovations in financial risk management. Drive business development across assigned territories by identifying, targeting, and closing new sales opportunities. Partner closely with Relationship Managers to manage sales cycles from prospecting through to successful deal closure. Act as the market and product expert during the sales process, positioning Moody's credit and financial risk solutions with credibility. Assess client needs through consultative engagement, developing a deep understanding of business and industry-specific challenges. Collaborate with Product Management and Product Strategy to support product enhancements and new revenue opportunities. Coordinate responses to client and prospect requests for product and services information. Contribute to the creation and circulation of market insights to strengthen internal and external thought leadership. About the Team This role sits within Moody's Global Sales Group, a world-class commercial organisation focused on delivering value-driven solutions to its customers. The team supports a diverse client base spanning corporates, financial institutions, insurers, asset managers, government bodies, and professional services firms. Acting as the bridge between product teams and customers, the group combines deep domain expertise, collaboration, and innovation to deliver credit and financial risk data, models, and workflow solutions that address complex, real-world challenges. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
EMEA GFC Program Oversight - Director (AVP) Glasgow JR033609 About Morgan Stanley Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Department Profile Global Financial Crimes (GFC) coordinates day-to-day implementation of the Firm's enterprise-wide financial crime prevention efforts. GFC includes both legal and compliance disciplines and has responsibility for governance, oversight and execution of the Firm's Anti-Money Laundering (AML), Sanctions, Anti-Corruption and Anti-Tax Evasion programs. GFC also develops and/or assists in the development of appropriate policies and procedures, including those designed to assist the business units to know their clients and conduct appropriate due diligence and to prevent, detect and report potentially suspicious activity. The EMEA GFC team is based across the region with hubs in London, Frankfurt, and Glasgow. It is led by the Head of EMEA Financial Crimes who reports to the EMEA Head of Compliance and the Global Head of GFC. Primary Responsibilities This role will be part of the EMEA GFC Program Oversight & Change Management team and be focussed on the oversight of the Financial Crimes program across all the EMEA jurisdictions in which Morgan Stanley operates. Understanding the risks we face and the ensuring we have effective controls are a critical part of the program. The role holder will support with task execution across all areas of the GFC framework, with a specific focus on ensuring we understand and assess the risks we face, build and maintain skills and awareness of Financial Crimes risks across the EMEA jurisdictions and identify and deliver on opportunities for enhancement. What will you be doing? Providing wider support to the EMEA GFC Program Oversight team to challenge existing systems and processes and identify enhancements and efficiencies with ongoing activities, where possible. Supporting and overseeing the timely delivery of thematic reviews, coordinating and performing related read across reviews and reporting on progress. Running the annual GFC training plan in EMEA, identifying the need for targeted training, monitoring progress and collaborating with SMEs to develop and deliver training, as needed. Managing Lessons Learned reviews, working with the EMEA GFC Management Team to identify review topics and thematic issues, carrying out reviews and setting out remedial actions and areas requiring additional review. Supporting the execution of the Global Change Management programme by engaging with stakeholders across First and Second-Line teams to carry out analysis in support of change activity, develop Target Operating Models and/or target state designs, and deliver on key action plans and project Milestones for the EMEA region. What we're looking for Professional experience gained at a large/complex financial institution or consulting firm preferred; Experience of working on Financial Crime risk management activity with knowledge of the EMEA AML regulatory environment, including regulations and industry guidance, an advantage; Demonstrable experience in helping to identify and drive improvements in a Financial Crime framework; Ability to work in a fast paced work environment; Ability to manage your own workload and respond to changing priorities; Ability to effectively manage and elevate complex issues; and A highly motivated self starter, able to work independently while collaborating and coordinating as part of a global team. Skills that will help you in the role Excellent communication skills; able to present complex matters succinctly to a range of audiences; Excellent interpersonal skills and ability to work effectively with colleagues across divisions; Strong analytical thinking and critical reasoning skills; Proficiency with MS Word and PowerPoint; Strong academic credentials; and Certification as an Anti Money Laundering Specialist by ACAMS or equivalent AML certification/license or certification within your first 15 months. Where will you be working? This role is based in 122 Waterloo Street, Glasgow WHAT YOU CAN EXPECT FROM MORGAN STANLEY At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background Morgan Stanley's recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit:
Apr 08, 2026
Full time
EMEA GFC Program Oversight - Director (AVP) Glasgow JR033609 About Morgan Stanley Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture. Department Profile Global Financial Crimes (GFC) coordinates day-to-day implementation of the Firm's enterprise-wide financial crime prevention efforts. GFC includes both legal and compliance disciplines and has responsibility for governance, oversight and execution of the Firm's Anti-Money Laundering (AML), Sanctions, Anti-Corruption and Anti-Tax Evasion programs. GFC also develops and/or assists in the development of appropriate policies and procedures, including those designed to assist the business units to know their clients and conduct appropriate due diligence and to prevent, detect and report potentially suspicious activity. The EMEA GFC team is based across the region with hubs in London, Frankfurt, and Glasgow. It is led by the Head of EMEA Financial Crimes who reports to the EMEA Head of Compliance and the Global Head of GFC. Primary Responsibilities This role will be part of the EMEA GFC Program Oversight & Change Management team and be focussed on the oversight of the Financial Crimes program across all the EMEA jurisdictions in which Morgan Stanley operates. Understanding the risks we face and the ensuring we have effective controls are a critical part of the program. The role holder will support with task execution across all areas of the GFC framework, with a specific focus on ensuring we understand and assess the risks we face, build and maintain skills and awareness of Financial Crimes risks across the EMEA jurisdictions and identify and deliver on opportunities for enhancement. What will you be doing? Providing wider support to the EMEA GFC Program Oversight team to challenge existing systems and processes and identify enhancements and efficiencies with ongoing activities, where possible. Supporting and overseeing the timely delivery of thematic reviews, coordinating and performing related read across reviews and reporting on progress. Running the annual GFC training plan in EMEA, identifying the need for targeted training, monitoring progress and collaborating with SMEs to develop and deliver training, as needed. Managing Lessons Learned reviews, working with the EMEA GFC Management Team to identify review topics and thematic issues, carrying out reviews and setting out remedial actions and areas requiring additional review. Supporting the execution of the Global Change Management programme by engaging with stakeholders across First and Second-Line teams to carry out analysis in support of change activity, develop Target Operating Models and/or target state designs, and deliver on key action plans and project Milestones for the EMEA region. What we're looking for Professional experience gained at a large/complex financial institution or consulting firm preferred; Experience of working on Financial Crime risk management activity with knowledge of the EMEA AML regulatory environment, including regulations and industry guidance, an advantage; Demonstrable experience in helping to identify and drive improvements in a Financial Crime framework; Ability to work in a fast paced work environment; Ability to manage your own workload and respond to changing priorities; Ability to effectively manage and elevate complex issues; and A highly motivated self starter, able to work independently while collaborating and coordinating as part of a global team. Skills that will help you in the role Excellent communication skills; able to present complex matters succinctly to a range of audiences; Excellent interpersonal skills and ability to work effectively with colleagues across divisions; Strong analytical thinking and critical reasoning skills; Proficiency with MS Word and PowerPoint; Strong academic credentials; and Certification as an Anti Money Laundering Specialist by ACAMS or equivalent AML certification/license or certification within your first 15 months. Where will you be working? This role is based in 122 Waterloo Street, Glasgow WHAT YOU CAN EXPECT FROM MORGAN STANLEY At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background Morgan Stanley's recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit:
Site Name: UK - London - New Oxford Street, Upper Providence Posted Date: Mar Our organization GSK Development and Chief Medical Officer (CMO) Digital and Technology's mission is to disrupt and transform the way GSK thinks about, generates and submits evidence to radically accelerate the delivery of medicines and vaccines for our patients and participants. We act as a strategic thought partner for the Development and CMO organizations, bringing together diverse stakeholders to radically transform and connect siloed processes using innovative and integrated technology. Your role Our Senior Product Director, Clin Ops and DevCMO & Performance act as technology disruption thought leaders, accountable for partnering with business stakeholders to reimagine end-to-end ways of working using technology. They are accountable for curating, championing, and managing 3-year product vision for a dynamic portfolio of technology products and owning these products across the entire lifecycle, working in partnership with internal and external technology delivery partners. What you will do As the Senior Product Director for Clinical Operations and DevCMO Performance, you will own the product strategy for the operational heart of Development and CMO. This portfolio provides the critical technology used to plan our pipeline, measure our operational performance, and, most importantly, empower our teams with the actionable intelligence they need to drive faster, more predictable outcomes. You will be accountable for setting the vision and roadmap across two core capabilities: Strategic Planning & Resource Management: Empowering R&D leadership to make high-stakes investment decisions and align our most valuable resource-our people. This includes our enterprise portfolio planning platforms, our systems for resource capacity and demand management, and the tools used for tracking effort and spend across the organization. Operational Intelligence & Decision Support: Delivering tools that move beyond static dashboards to provide predictive analytics and actionable alerts. This portfolio empowers study teams and leaders to proactively identify and mitigate operational risks, anticipate delays, and optimize the execution of our clinical pipeline, quality processes, and sample management logistics. Your mandate is to drive a cohesive strategy that innovates with AI, predictive analytics and automation to move from hindsight to foresight, creating an intelligent, integrated platform that enables faster, smarter decision-making across Development and CMO. Your responsibilities Strategic Vision and Business Case Development: Define and champion a 3-year transformative vision for how technology (including AI) can radically accelerate drug development. You will be accountable for identifying and articulating major strategic opportunities, translating them into robust business cases that quantify value, and securing executive-level sponsorship for your portfolio. People Leadership and Development: Lead, mentor, and develop a high-performing team of Product Owners and Product Designers, fostering a culture of autonomy, business transformation, user-centricity, agile and continuous learning. Your success is defined by your team's ability to effectively own their products and drive meaningful business outcomes. Business Disruption and Process Reimagination: Lead your team to act as catalysts for change, partnering with senior business leaders to fundamentally reimagine and re-engineer end-to-end R&D processes. You will guide the discovery and design of integrated digital ecosystems that break down functional silos, connect disparate systems, and create seamless, data-driven workflows for our scientists and clinicians. Strategic Portfolio and Investment Management: Own the strategic curation and financial oversight of your product portfolio. You will make critical investment, prioritization, and decommissioning decisions to ensure the portfolio is optimally aligned with the strategic priorities of the Development and CMO organizations. Accountable for demonstrating rigor and discipline in managing budgets across your portfolio. Executive Stakeholder Influence: Serve as a strategic partner and trusted advisor to VPs and senior leadership within Development and CMO. You will build consensus, navigate complex organizational dynamics, and drive alignment on your technology vision at the highest levels. Enterprise Collaboration and Ecosystem Integration: Actively partner with your Senior Product Director peers to co-create and drive a unified, end-to-end technology strategy. You are jointly responsible for ensuring your individual product portfolios connect into a single, cohesive digital ecosystem for Development and CMO. This requires aligning roadmaps, negotiating cross portfolio dependencies, and eliminating technological fragmentation to maximize the collective value of our investments. Delivery Excellence and Partner Ecosystem Oversight: Provide strategic oversight for the delivery of your product portfolio. You will hold our internal and external technology partners accountable for excellence, and ensure the underlying delivery engine is efficient, scalable, and capable of executing with quality and speed Quality, Risk & Compliance: Provide strategic oversight for the quality and compliance of your product portfolio. You are accountable for ensuring your teams build products that are secure, resilient, and adhere to all internal technology policies and external regulatory requirements from day one. You will own the proactive risk management and business continuity strategy for your critical systems. Basic Qualifications While we value demonstrated capability over years of experience, we would typically expect candidates for this senior role to possess: Master's degree or equivalent in scientific area (e.g. computer science, engineering, mathematics), or related quantitative discipline. Demonstrated experience leading technology-focused transformation initiatives. Proven track record of progressive experience in digital product management, including time spent leading product teams. Significant experience in the life sciences industry. We are looking for professionals with the following capabilities Executive Influence and Stakeholder Management: Demonstrated track record of building trusted partnerships with and influencing senior executives (VP/SVP level) to drive complex technology decisions, secure buy in, and ensure adoption with measurable business impact. Leadership and Team Development: Extensive experience leading, mentoring, and scaling a team of product leaders (Directors and/or Product Owners) within a global, matrixed organization. You have a proven ability to foster a culture of excellence and empower your team to succeed. Strategic Technology Vision: A deep command of the emerging technology landscape, particularly Generative AI and machine learning. You have a proven ability to identify and articulate opportunities where technology can create a step change in business value, translating the "art of the possible" into a compelling and executable vision. Business Transformation Leadership: Proven ability to lead people and organizations through large scale, technology enabled change. This is about more than implementing technology; it's about fundamentally re engineering complex business processes, redesigning operating models, and navigating the organizational dynamics required to deliver tangible business outcomes in a regulated environment. Strategic Product and Portfolio Management: Experience owning and managing a portfolio of digital products, including creating strategic roadmaps, defining business cases, making investment trade offs, and managing significant budgets. Acts as a thought leader in external engagements and external innovation; ensuring market trends are integrated into roadmaps. Strategic Problem Solving: You are comfortable with ambiguity and are skilled at navigating complexity to create clarity and strategic direction. You are adept at diving into details to coach your team and solve critical problems without losing strategic altitude. Domain Expertise: Direct experience within the Pharmaceutical R&D, clinical development, or a related scientific domain. You understand the core challenges and opportunities in bringing a medicine to market. Preferred Qualifications If you have the following experience, it would be a plus: Business Knowledge: Deep expertise in how R&D organizations plan medicine and vaccine pipeline delivery, measure operational performance, and, most importantly, empower teams with the actionable intelligence they need to drive industry leading outcomes. LI Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most . click apply for full job details
Apr 08, 2026
Full time
Site Name: UK - London - New Oxford Street, Upper Providence Posted Date: Mar Our organization GSK Development and Chief Medical Officer (CMO) Digital and Technology's mission is to disrupt and transform the way GSK thinks about, generates and submits evidence to radically accelerate the delivery of medicines and vaccines for our patients and participants. We act as a strategic thought partner for the Development and CMO organizations, bringing together diverse stakeholders to radically transform and connect siloed processes using innovative and integrated technology. Your role Our Senior Product Director, Clin Ops and DevCMO & Performance act as technology disruption thought leaders, accountable for partnering with business stakeholders to reimagine end-to-end ways of working using technology. They are accountable for curating, championing, and managing 3-year product vision for a dynamic portfolio of technology products and owning these products across the entire lifecycle, working in partnership with internal and external technology delivery partners. What you will do As the Senior Product Director for Clinical Operations and DevCMO Performance, you will own the product strategy for the operational heart of Development and CMO. This portfolio provides the critical technology used to plan our pipeline, measure our operational performance, and, most importantly, empower our teams with the actionable intelligence they need to drive faster, more predictable outcomes. You will be accountable for setting the vision and roadmap across two core capabilities: Strategic Planning & Resource Management: Empowering R&D leadership to make high-stakes investment decisions and align our most valuable resource-our people. This includes our enterprise portfolio planning platforms, our systems for resource capacity and demand management, and the tools used for tracking effort and spend across the organization. Operational Intelligence & Decision Support: Delivering tools that move beyond static dashboards to provide predictive analytics and actionable alerts. This portfolio empowers study teams and leaders to proactively identify and mitigate operational risks, anticipate delays, and optimize the execution of our clinical pipeline, quality processes, and sample management logistics. Your mandate is to drive a cohesive strategy that innovates with AI, predictive analytics and automation to move from hindsight to foresight, creating an intelligent, integrated platform that enables faster, smarter decision-making across Development and CMO. Your responsibilities Strategic Vision and Business Case Development: Define and champion a 3-year transformative vision for how technology (including AI) can radically accelerate drug development. You will be accountable for identifying and articulating major strategic opportunities, translating them into robust business cases that quantify value, and securing executive-level sponsorship for your portfolio. People Leadership and Development: Lead, mentor, and develop a high-performing team of Product Owners and Product Designers, fostering a culture of autonomy, business transformation, user-centricity, agile and continuous learning. Your success is defined by your team's ability to effectively own their products and drive meaningful business outcomes. Business Disruption and Process Reimagination: Lead your team to act as catalysts for change, partnering with senior business leaders to fundamentally reimagine and re-engineer end-to-end R&D processes. You will guide the discovery and design of integrated digital ecosystems that break down functional silos, connect disparate systems, and create seamless, data-driven workflows for our scientists and clinicians. Strategic Portfolio and Investment Management: Own the strategic curation and financial oversight of your product portfolio. You will make critical investment, prioritization, and decommissioning decisions to ensure the portfolio is optimally aligned with the strategic priorities of the Development and CMO organizations. Accountable for demonstrating rigor and discipline in managing budgets across your portfolio. Executive Stakeholder Influence: Serve as a strategic partner and trusted advisor to VPs and senior leadership within Development and CMO. You will build consensus, navigate complex organizational dynamics, and drive alignment on your technology vision at the highest levels. Enterprise Collaboration and Ecosystem Integration: Actively partner with your Senior Product Director peers to co-create and drive a unified, end-to-end technology strategy. You are jointly responsible for ensuring your individual product portfolios connect into a single, cohesive digital ecosystem for Development and CMO. This requires aligning roadmaps, negotiating cross portfolio dependencies, and eliminating technological fragmentation to maximize the collective value of our investments. Delivery Excellence and Partner Ecosystem Oversight: Provide strategic oversight for the delivery of your product portfolio. You will hold our internal and external technology partners accountable for excellence, and ensure the underlying delivery engine is efficient, scalable, and capable of executing with quality and speed Quality, Risk & Compliance: Provide strategic oversight for the quality and compliance of your product portfolio. You are accountable for ensuring your teams build products that are secure, resilient, and adhere to all internal technology policies and external regulatory requirements from day one. You will own the proactive risk management and business continuity strategy for your critical systems. Basic Qualifications While we value demonstrated capability over years of experience, we would typically expect candidates for this senior role to possess: Master's degree or equivalent in scientific area (e.g. computer science, engineering, mathematics), or related quantitative discipline. Demonstrated experience leading technology-focused transformation initiatives. Proven track record of progressive experience in digital product management, including time spent leading product teams. Significant experience in the life sciences industry. We are looking for professionals with the following capabilities Executive Influence and Stakeholder Management: Demonstrated track record of building trusted partnerships with and influencing senior executives (VP/SVP level) to drive complex technology decisions, secure buy in, and ensure adoption with measurable business impact. Leadership and Team Development: Extensive experience leading, mentoring, and scaling a team of product leaders (Directors and/or Product Owners) within a global, matrixed organization. You have a proven ability to foster a culture of excellence and empower your team to succeed. Strategic Technology Vision: A deep command of the emerging technology landscape, particularly Generative AI and machine learning. You have a proven ability to identify and articulate opportunities where technology can create a step change in business value, translating the "art of the possible" into a compelling and executable vision. Business Transformation Leadership: Proven ability to lead people and organizations through large scale, technology enabled change. This is about more than implementing technology; it's about fundamentally re engineering complex business processes, redesigning operating models, and navigating the organizational dynamics required to deliver tangible business outcomes in a regulated environment. Strategic Product and Portfolio Management: Experience owning and managing a portfolio of digital products, including creating strategic roadmaps, defining business cases, making investment trade offs, and managing significant budgets. Acts as a thought leader in external engagements and external innovation; ensuring market trends are integrated into roadmaps. Strategic Problem Solving: You are comfortable with ambiguity and are skilled at navigating complexity to create clarity and strategic direction. You are adept at diving into details to coach your team and solve critical problems without losing strategic altitude. Domain Expertise: Direct experience within the Pharmaceutical R&D, clinical development, or a related scientific domain. You understand the core challenges and opportunities in bringing a medicine to market. Preferred Qualifications If you have the following experience, it would be a plus: Business Knowledge: Deep expertise in how R&D organizations plan medicine and vaccine pipeline delivery, measure operational performance, and, most importantly, empower teams with the actionable intelligence they need to drive industry leading outcomes. LI Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most . click apply for full job details
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected Wood Mackenzie Values Company Wood Mackenzie is the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have delivered high quality data, analytics, and insight that customers rely on to make confident decisions.Across oil, gas & LNG, power & renewables, chemicals, metals & mining, and other key sectors, our 1,900 employees in 30 locations support clients in nearly 80 countries. Together, we help accelerate the world's transition to a more sustainable future. Learn more at Role Purpose As Wood Mackenzie continues its transformation into a modern, product led SaaS organization, Customer Success is becoming a critical engine for customer value, retention, and long term growth. The Director of Customer Success will play a key leadership role in operationalizing Customer Success across regions, driving excellence in onboarding, adoption, engagement, and advocacy. You will embed Customer Success into the company culture, champion our products, and ensure customers achieve measurable outcomes. This role is ideal for a disciplined operator who excels at scaling teams, building processes, and partnering cross functionally to deliver commercial impact. Main Responsibilities Operational Excellence & CS Foundations Build and refine the foundational processes, systems, and operating model that enable a consistent, scalable, and high performing Customer Success organization. Drive disciplined operational execution by establishing clear plans, milestones, risk management approaches, and strong accountability across the team. Analyze existing processes to identify opportunities to streamline, automate, and simplify workflows to improve efficiency and scalability. Establish and enforce standardized best practices, playbooks, and success frameworks for enterprise customers. Implement technology, tooling, and workflows that improve visibility, efficiency, and decision making across the customer lifecycle. Support the build out of the new Customer Success Platform, including process design, enablement, and playbook development.Customer Lifecycle, Adoption & Value Realization Ensure a consistent, high quality post sale experience that drives adoption, engagement, satisfaction, and measurable customer outcomes. Own the post sale phase of the customer journey, for both new customer onboarding and existing customer success programss, ensuring strong adoption, retention, and health across regional and enterprise accounts. Drive core Customer Success outcomes, including improved GRR/NRR, higher product adoption, increased customer satisfaction and NPS, and expanded advocacy. Use GRR/NRR insights to identify risks, highlight growth opportunities, and drive targeted actions that strengthen commercial performance.Analytics, Reporting & Continuous Improvement Develop and utilize metrics and KPIs to measure regional and global CS performance, identifying trends related to usage, satisfaction, and operational efficiency. Produce clear reporting on customer health, risks, escalations, and trends to inform leadership and guide strategic actions. Continuously refine the customer journey, reinforcing consistent, repeatable touchpoints across customer segments.Cross Functional Leadership & Alignment Partner closely with Sales to coordinate retention and expansion strategies and ensure a seamless handoff and ongoing collaboration. Work closely with Product to provide actionable Voice of Customer insights and influence product roadmap priorities. Collaborate with Research teams to ensure customers fully leverage Woodmac's content, analysis, and domain expertise. Provide executive level visibility into customer trends, risks, and opportunities. Contribute to cross functional operational reviews and support progress reporting to the SVP, Customer Organization.Team Leadership & Talent Development Manage and develop a high performing team of Customer Success Senior Managers and specialists focused on adoption, engagement, and value realization. Mentor and coach CSMs to mature into strong trusted advisors and operational leaders. Support development of compensation plans, operating models, and career paths aligned with team responsibilities and business goals. Foster an inclusive, engaged, and high accountability team culture with strong performance management discipline. About You You have: 5+ years leading Customer Success teams within a B2B SaaS or Technology organization. 10+ years of being in Customer Success including related disciplines for a broad range of experience in post-sale work. Strong leadership experience, including managing managers and leading through multiple layers. A strategic, analytical mindset with the ability to operationalize solutions at-scale. Deep customer empathy paired with strong commercial instincts (renewals, expansion, long term value). Patience to help us tune our operations based on where we are today, and a vision for future operational excellence. Excellent communication and stakeholder management skills across all levels, including C suite. Experience scaling CS operations and driving cross functional initiatives. (Nice to have) Experience in oil & gas, energy, or natural resources.Role Expectations Hybrid working model-minimum two days in office weekly (subject to change). Flexibility to work across global time zones. Ability to set and achieve team performance targets, including retention and expansion goals. Ability to foster strong employee engagement and talent development. Act as a role model of Wood Mackenzie values, integrity, and leadership behavior.Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer Committed - we put customers at the heart of every decision Future Focused - we accelerate change Curious - we turn knowledge into action Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action
Apr 08, 2026
Full time
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.For over 50 years our work has guided the decisions of the world's most influential energy producers, utilities companies, financial institutions and governments.Now, with the world's energy system more complex and interconnected than ever before, sector-specific views are no longer enough. That's why we've redefined what's possible with Intelligence Connected.By fusing our unparalleled proprietary data with the sharpest analytical minds, all supercharged by Synoptic AI, we deliver a clear, interconnected view of the entire value chain. Our trusted team of 2,700 experts across 30 countries breaks siloes and connects industries, markets and regions across the globe.This empowers our customers to identify risk sooner, spot opportunities faster and recalibrate strategy with confidence - whether planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected Wood Mackenzie Values Company Wood Mackenzie is the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have delivered high quality data, analytics, and insight that customers rely on to make confident decisions.Across oil, gas & LNG, power & renewables, chemicals, metals & mining, and other key sectors, our 1,900 employees in 30 locations support clients in nearly 80 countries. Together, we help accelerate the world's transition to a more sustainable future. Learn more at Role Purpose As Wood Mackenzie continues its transformation into a modern, product led SaaS organization, Customer Success is becoming a critical engine for customer value, retention, and long term growth. The Director of Customer Success will play a key leadership role in operationalizing Customer Success across regions, driving excellence in onboarding, adoption, engagement, and advocacy. You will embed Customer Success into the company culture, champion our products, and ensure customers achieve measurable outcomes. This role is ideal for a disciplined operator who excels at scaling teams, building processes, and partnering cross functionally to deliver commercial impact. Main Responsibilities Operational Excellence & CS Foundations Build and refine the foundational processes, systems, and operating model that enable a consistent, scalable, and high performing Customer Success organization. Drive disciplined operational execution by establishing clear plans, milestones, risk management approaches, and strong accountability across the team. Analyze existing processes to identify opportunities to streamline, automate, and simplify workflows to improve efficiency and scalability. Establish and enforce standardized best practices, playbooks, and success frameworks for enterprise customers. Implement technology, tooling, and workflows that improve visibility, efficiency, and decision making across the customer lifecycle. Support the build out of the new Customer Success Platform, including process design, enablement, and playbook development.Customer Lifecycle, Adoption & Value Realization Ensure a consistent, high quality post sale experience that drives adoption, engagement, satisfaction, and measurable customer outcomes. Own the post sale phase of the customer journey, for both new customer onboarding and existing customer success programss, ensuring strong adoption, retention, and health across regional and enterprise accounts. Drive core Customer Success outcomes, including improved GRR/NRR, higher product adoption, increased customer satisfaction and NPS, and expanded advocacy. Use GRR/NRR insights to identify risks, highlight growth opportunities, and drive targeted actions that strengthen commercial performance.Analytics, Reporting & Continuous Improvement Develop and utilize metrics and KPIs to measure regional and global CS performance, identifying trends related to usage, satisfaction, and operational efficiency. Produce clear reporting on customer health, risks, escalations, and trends to inform leadership and guide strategic actions. Continuously refine the customer journey, reinforcing consistent, repeatable touchpoints across customer segments.Cross Functional Leadership & Alignment Partner closely with Sales to coordinate retention and expansion strategies and ensure a seamless handoff and ongoing collaboration. Work closely with Product to provide actionable Voice of Customer insights and influence product roadmap priorities. Collaborate with Research teams to ensure customers fully leverage Woodmac's content, analysis, and domain expertise. Provide executive level visibility into customer trends, risks, and opportunities. Contribute to cross functional operational reviews and support progress reporting to the SVP, Customer Organization.Team Leadership & Talent Development Manage and develop a high performing team of Customer Success Senior Managers and specialists focused on adoption, engagement, and value realization. Mentor and coach CSMs to mature into strong trusted advisors and operational leaders. Support development of compensation plans, operating models, and career paths aligned with team responsibilities and business goals. Foster an inclusive, engaged, and high accountability team culture with strong performance management discipline. About You You have: 5+ years leading Customer Success teams within a B2B SaaS or Technology organization. 10+ years of being in Customer Success including related disciplines for a broad range of experience in post-sale work. Strong leadership experience, including managing managers and leading through multiple layers. A strategic, analytical mindset with the ability to operationalize solutions at-scale. Deep customer empathy paired with strong commercial instincts (renewals, expansion, long term value). Patience to help us tune our operations based on where we are today, and a vision for future operational excellence. Excellent communication and stakeholder management skills across all levels, including C suite. Experience scaling CS operations and driving cross functional initiatives. (Nice to have) Experience in oil & gas, energy, or natural resources.Role Expectations Hybrid working model-minimum two days in office weekly (subject to change). Flexibility to work across global time zones. Ability to set and achieve team performance targets, including retention and expansion goals. Ability to foster strong employee engagement and talent development. Act as a role model of Wood Mackenzie values, integrity, and leadership behavior.Wood Mackenzie Values Inclusive - we succeed together Trusting - we choose to trust each other Customer Committed - we put customers at the heart of every decision Future Focused - we accelerate change Curious - we turn knowledge into action Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process. Inclusive - we succeed together Trusting - we choose to trust each other Customer committed - we put customers at the heart of our decisions Future Focused - we accelerate change Curious - we turn knowledge into action
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Platform Director, you are the strategic bridge between Gravitee's business goals and our technical execution. You will oversee multiple engineering teams, driving the delivery of innovative, high-quality platform solutions at scale. Your mission is to build, mentor, and empower the high-performing teams that will define the future of our product and our industry. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Cultivate Excellence: Lead, mentor, and scale engineering teams while championing a culture of innovation, radical accountability, and continuous improvement. Proactively identify skill gaps and engineer growth trajectories for team members through targeted coaching and professional development. Organisational Alignment: Ensure team objectives are seamlessly integrated with broader product and enterprise-level strategic goals. Mission Execution: Own the full lifecycle of engineering projects, ensuring high-velocity delivery without compromising on elite quality standards. Drive the architectural direction for scalable, maintainable software solutions that future-proof Gravitee's platform. Process Optimisation: Oversee the evolution of Agile/Scrum practices to maximise team velocity, predictability, and cross-functional synergy. Establish and enforce world-class engineering practices, including robust code reviews, security protocols, and compliance-first development. Risk & Resource Management: Proactively identify and resolve bottlenecks, technical debt, and resource constraints before they impact delivery. Monitor emerging technologies and industry trends to integrate cutting-edge capabilities into the Gravitee ecosystem. Your impact will be visible, measurable, and global. Essential Skills Proven experience leading and managing Platform/Infrastructure teams (10+ years in management roles) 3+ years overseeing and managing a Platform/Infrastructure team of at least 8 people Strong background in networking, automation, IaaC, containerisation, orchestration, databases (Terraform, OpenTofu, Argo, Kubernetes, Cloudflare, Mongo, Elastic, etc.) Experience and understanding of architecture principles across infrastructure platforms, API, security, data, integration, and application layers Experience with Agile methodologies and tools like Jira or equivalent Demonstrated ability to handle ambiguity, prioritise work, and resolve complex technical and organisational challenges Highly motivated team player with excellent social, coordination and communication skills Ability to work in an international multicultural setting Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
Apr 08, 2026
Full time
Gravitee is a 2025 Gartner Magic Quadrant Leader, on a mission to govern the world's intelligence. We deliver the industry's most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder. Why join us? The Mission: We are the first to bridge traditional API Management with the new frontier of AI Agent Security The Momentum: A high-growth Leader - combining market credibility with startup speed The DNA: We hire people who Hold Nothing Back - passionate builders who want to redefine digital infrastructure The Role: AI is reshaping how organisations build, ship, and scale digital products and APIs are the connective tissue that makes it possible. As a Platform Director, you are the strategic bridge between Gravitee's business goals and our technical execution. You will oversee multiple engineering teams, driving the delivery of innovative, high-quality platform solutions at scale. Your mission is to build, mentor, and empower the high-performing teams that will define the future of our product and our industry. What You'll Be Doing At Gravitee, impact isn't abstract, it's visible. In this role, you will: Cultivate Excellence: Lead, mentor, and scale engineering teams while championing a culture of innovation, radical accountability, and continuous improvement. Proactively identify skill gaps and engineer growth trajectories for team members through targeted coaching and professional development. Organisational Alignment: Ensure team objectives are seamlessly integrated with broader product and enterprise-level strategic goals. Mission Execution: Own the full lifecycle of engineering projects, ensuring high-velocity delivery without compromising on elite quality standards. Drive the architectural direction for scalable, maintainable software solutions that future-proof Gravitee's platform. Process Optimisation: Oversee the evolution of Agile/Scrum practices to maximise team velocity, predictability, and cross-functional synergy. Establish and enforce world-class engineering practices, including robust code reviews, security protocols, and compliance-first development. Risk & Resource Management: Proactively identify and resolve bottlenecks, technical debt, and resource constraints before they impact delivery. Monitor emerging technologies and industry trends to integrate cutting-edge capabilities into the Gravitee ecosystem. Your impact will be visible, measurable, and global. Essential Skills Proven experience leading and managing Platform/Infrastructure teams (10+ years in management roles) 3+ years overseeing and managing a Platform/Infrastructure team of at least 8 people Strong background in networking, automation, IaaC, containerisation, orchestration, databases (Terraform, OpenTofu, Argo, Kubernetes, Cloudflare, Mongo, Elastic, etc.) Experience and understanding of architecture principles across infrastructure platforms, API, security, data, integration, and application layers Experience with Agile methodologies and tools like Jira or equivalent Demonstrated ability to handle ambiguity, prioritise work, and resolve complex technical and organisational challenges Highly motivated team player with excellent social, coordination and communication skills Ability to work in an international multicultural setting Who Thrives at Gravitee At Gravitee, our growth is powered by people who bring passion to what they build, act with professionalism in how they work, and hold nothing back in their commitment to doing things well. You'll do well here if you: Care deeply about quality, clarity, and impact Are curious, adaptable, and excited by emerging technologies like AI Take ownership and follow through Value collaboration, openness, and continuous improvement Bonus points if you've worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most. Life at Gravitee At Gravitee, we invest in humans, not just roles. You'll get: Competitive medical coverage Pension / 401k program options Stock options - you build it, you own it 25 days holiday + in-country national holidays 3 mental health days + wellness allowance Your birthday off Professional development budget to fuel your growth Hybrid work culture with hubs across regions Quarterly team events + annual offsite at an exciting location A meaningful, progressive, global company culture that is as fun as it is hardworking Endless growth opportunities At Gravitee, we believe diverse perspectives make better products and stronger teams. At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
Sales Manager - Luxury Hospitality & Gifting Location: London Contract Type: Permanent Salary: £45,000 Office Based Opening Our client is a world-leading luxury brand dedicated to restoring the glory of their product category. They're seeking an experienced Sales Manager to join their London team on a permanent basis. If you have 5+ years in business development or account management, thrive in fast-paced environments, and are excited by the prospect of building relationships with premium hospitality clients, this role offers genuine career growth and the chance to work for a company with real purpose. Position Overview As Sales Manager, you'll drive revenue growth by developing existing client relationships and securing new business across London's premium hospitality and gifting sector. You'll identify gaps in client offerings, win bedroom and afternoon tea business, and build a pipeline of high-value accounts. Your work directly contributes to the organisation's commercial success whilst supporting their broader mission of positive social impact through their charitable foundation. Responsibilities Develop SMART contact strategies using LinkedIn, email and in-person meetings to engage prospects and existing clients Research and identify key stakeholders within designated hotel, retail and gifting opportunities across London Maintain an up-to-date sales pipeline using HubSpot CRM, tracking all prospect movements and interactions Plan customer meetings and sales calls in advance, managing your calendar effectively Create best-in-class proposals and presentations using PowerPoint tailored to client needs Secure new accounts meeting minimum order values of £250 and annual sales targets of £3,000+ Deliver a minimum of 12 new hospitality clients annually Maintain accurate business records on the CRM system and complete monthly sales reports Represent the organisation at industry conferences, meetings and events as required Deliver all personal business objectives set by the Head of Sales Requirements Essential: Bachelor's degree in business, marketing or related field Minimum 5 years' experience in business development or account management Strong communication skills, both written and verbal Proficiency in Word, Excel, Outlook and PowerPoint Excellent organisational skills and ability to multi-task under pressure Budget management experience Ability to work effectively with senior management internally and GMs/Directors externally London resident with good transport access to Farringdon UK Settled Status Advantageous: Experience working for a luxury FMCG brand Background in premium hospitality or customer-facing roles Experience selling premium products into 4 and 5-star London hotels Tender management and contract negotiation experience SME enterprise experience Knowledge of European languages (Italian or French) Benefits Pension scheme with Scottish Widows Private healthcare with Vitality (after one year's service) Life assurance scheme offering 4x salary Complimentary annual eye tests and optical care Bike to work scheme Access to Perkbox benefits app with exclusive staff discounts Welcome gift reflecting the company's product range Alongside this generous package, you'll join a values-driven team that genuinely cares about integrity, flexibility and making a difference. You'll work in a collaborative environment where your contributions are recognised and your professional development is supported. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this role, please send your application to us. Include your CV, a cover letter outlining your relevant experience in business development and account management, and any supporting documents you feel strengthen your application. In your cover letter, please confirm you're a London resident with UK Settled Status and good transport access to Farringdon. Please submit your application via email with the subject line "Sales Manager Application" to
Apr 08, 2026
Full time
Sales Manager - Luxury Hospitality & Gifting Location: London Contract Type: Permanent Salary: £45,000 Office Based Opening Our client is a world-leading luxury brand dedicated to restoring the glory of their product category. They're seeking an experienced Sales Manager to join their London team on a permanent basis. If you have 5+ years in business development or account management, thrive in fast-paced environments, and are excited by the prospect of building relationships with premium hospitality clients, this role offers genuine career growth and the chance to work for a company with real purpose. Position Overview As Sales Manager, you'll drive revenue growth by developing existing client relationships and securing new business across London's premium hospitality and gifting sector. You'll identify gaps in client offerings, win bedroom and afternoon tea business, and build a pipeline of high-value accounts. Your work directly contributes to the organisation's commercial success whilst supporting their broader mission of positive social impact through their charitable foundation. Responsibilities Develop SMART contact strategies using LinkedIn, email and in-person meetings to engage prospects and existing clients Research and identify key stakeholders within designated hotel, retail and gifting opportunities across London Maintain an up-to-date sales pipeline using HubSpot CRM, tracking all prospect movements and interactions Plan customer meetings and sales calls in advance, managing your calendar effectively Create best-in-class proposals and presentations using PowerPoint tailored to client needs Secure new accounts meeting minimum order values of £250 and annual sales targets of £3,000+ Deliver a minimum of 12 new hospitality clients annually Maintain accurate business records on the CRM system and complete monthly sales reports Represent the organisation at industry conferences, meetings and events as required Deliver all personal business objectives set by the Head of Sales Requirements Essential: Bachelor's degree in business, marketing or related field Minimum 5 years' experience in business development or account management Strong communication skills, both written and verbal Proficiency in Word, Excel, Outlook and PowerPoint Excellent organisational skills and ability to multi-task under pressure Budget management experience Ability to work effectively with senior management internally and GMs/Directors externally London resident with good transport access to Farringdon UK Settled Status Advantageous: Experience working for a luxury FMCG brand Background in premium hospitality or customer-facing roles Experience selling premium products into 4 and 5-star London hotels Tender management and contract negotiation experience SME enterprise experience Knowledge of European languages (Italian or French) Benefits Pension scheme with Scottish Widows Private healthcare with Vitality (after one year's service) Life assurance scheme offering 4x salary Complimentary annual eye tests and optical care Bike to work scheme Access to Perkbox benefits app with exclusive staff discounts Welcome gift reflecting the company's product range Alongside this generous package, you'll join a values-driven team that genuinely cares about integrity, flexibility and making a difference. You'll work in a collaborative environment where your contributions are recognised and your professional development is supported. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this role, please send your application to us. Include your CV, a cover letter outlining your relevant experience in business development and account management, and any supporting documents you feel strengthen your application. In your cover letter, please confirm you're a London resident with UK Settled Status and good transport access to Farringdon. Please submit your application via email with the subject line "Sales Manager Application" to
Job Description Summary Location: Westworks, London, UK; Dublin, Ireland or Barcelona, Spain. Full time, Hybrid (). Please note that we can only consider candidates who are based on the above locations or within commutable distance to our office locations. When we put our heads together, we can do brilliant work. And when we do brilliant work, we can achieve remarkable things for patients as we positively transform healthcare. If you are passionate about Drug Development and Project Management, then come join the Global Program Management (GPM) team as a Global Program Associate Director (GPAD)! In GPM we drive the planning and execution of drug development programs and provide the transparent and unbiased program information in support of the enterprise needs to make the right portfolio decisions. GPM associates located across the globe enable the cross functional Global Program Teams (GPTs) to deliver the pipeline with optimal strategies, realistic plans, and seamless execution. To be eligible for this role you must have Project and Program Management experience in the Pharmaceutical, Clinical Research Organisation and/or Biotech/Biopharma industry, with a strong knowledge in Clinical Drug Development. Job Description The Global Program Associate Director (GPAD) will provide project management expertise and operational support for global drug development programs. GPADs are members of the Global Program Team (GPT) and are accountable for maintaining accurate plans, documentation, resource forecasts, and efficient day to day operation of the GPT. They also resolve program issues and facilitate alignment across sub teams and line functions. Additionally, they contribute to cross functional strategy and project plan scenario generation, proactively identify, track, and manage project risks, ensure GPT effectiveness, and support creation of executive communication about respective project(s). This role is based in Dublin, Ireland; Westworks, London, UK or Barcelona, Spain. We operate a hybrid approach to working with the expectation of 12 days/month in the office. Please note that relocation is not available at this time and we can only consider candidates in the location or a commutable distance to our Offices. Your Key Responsibilities Contribute to the development of the program/project strategy and partner with the Global Program Executive Director (GPED)/Global Program Director (GPD) (as applicable) and GPT members to translate the strategy into a realistic Integrated Development Plan (IDP) Coordinate preparation and compilation of strategic documents and preparations for project tollgates (endorsement for moving through the development phases) in collaboration with the GPT and GPED/GPD (as applicable) Proactively identify project risks and issues and contribute to development of mitigation strategies Support communication of program/project status, changes and risks horizontally and vertically in a proactive, transparent and timely manner Support preparation of comprehensive program/project recommendations and presentations for governance boards Manage GPT meeting logistics and prepare high quality GPT agendas and draft minutes in a timely manner. Record action items / decisions and liaise with GPT members on follow up activities and deliverables. Support timely executive communication of project status as required by the organization (e.g., One Pager, Executive Gantt chart, monthly Innovation Management Board (IMB)/Development Leadership Team (DevLT) updates, GPT minutes) Lead generation and maintenance of a complete and accurate project plan and forecast in the enterprise planning system (e.g., Horizon). This includes liaising with partner functions to ensure a realistic plan that reflects the strategy. Partner with Global Program Head (GPH) and GPED or GPD (as applicable) to enable a successful team culture based on the Novartis values and behaviors, the expertise and contributions of the GPT members, shared responsibility, and the coordination of work towards a common goal Demonstrate behavioral strengths of proactivity, resilience, personal integrity, commitment to excellence, critical/analytic thinking, courage and creativity, agility and influence. Role Requirements Essential Requirements Masters or Doctorate in life sciences (or MBA with Bachelor of Science degree) and 5+ years Pharma industry experience 5+ years or equivalent multi-/cross functional team experience Experienced leading projects and programs in a disease/therapeutic area, such as Oncology, Cardiovascular, Renal and Metabolic, Immunology or Neuroscience Strong knowledge in clinical drug development and the Research and Development continuum Excellent project / program management skills with direct experience leading projects in a pharma/clinical setting Desirable Requirements Previous track record of success in working with large scale and complex international and multidisciplinary drug development teams Expert planning and tracking skills, ability to use proper tools in program management Well organized, focused on results, capable of managing multiple projects, excellent time management skills with respect to priorities and self management Strong interpersonal and communication skills (written and verbal) for bridging across diverse, cross functional, multi national, geographically dispersed teams
Apr 08, 2026
Full time
Job Description Summary Location: Westworks, London, UK; Dublin, Ireland or Barcelona, Spain. Full time, Hybrid (). Please note that we can only consider candidates who are based on the above locations or within commutable distance to our office locations. When we put our heads together, we can do brilliant work. And when we do brilliant work, we can achieve remarkable things for patients as we positively transform healthcare. If you are passionate about Drug Development and Project Management, then come join the Global Program Management (GPM) team as a Global Program Associate Director (GPAD)! In GPM we drive the planning and execution of drug development programs and provide the transparent and unbiased program information in support of the enterprise needs to make the right portfolio decisions. GPM associates located across the globe enable the cross functional Global Program Teams (GPTs) to deliver the pipeline with optimal strategies, realistic plans, and seamless execution. To be eligible for this role you must have Project and Program Management experience in the Pharmaceutical, Clinical Research Organisation and/or Biotech/Biopharma industry, with a strong knowledge in Clinical Drug Development. Job Description The Global Program Associate Director (GPAD) will provide project management expertise and operational support for global drug development programs. GPADs are members of the Global Program Team (GPT) and are accountable for maintaining accurate plans, documentation, resource forecasts, and efficient day to day operation of the GPT. They also resolve program issues and facilitate alignment across sub teams and line functions. Additionally, they contribute to cross functional strategy and project plan scenario generation, proactively identify, track, and manage project risks, ensure GPT effectiveness, and support creation of executive communication about respective project(s). This role is based in Dublin, Ireland; Westworks, London, UK or Barcelona, Spain. We operate a hybrid approach to working with the expectation of 12 days/month in the office. Please note that relocation is not available at this time and we can only consider candidates in the location or a commutable distance to our Offices. Your Key Responsibilities Contribute to the development of the program/project strategy and partner with the Global Program Executive Director (GPED)/Global Program Director (GPD) (as applicable) and GPT members to translate the strategy into a realistic Integrated Development Plan (IDP) Coordinate preparation and compilation of strategic documents and preparations for project tollgates (endorsement for moving through the development phases) in collaboration with the GPT and GPED/GPD (as applicable) Proactively identify project risks and issues and contribute to development of mitigation strategies Support communication of program/project status, changes and risks horizontally and vertically in a proactive, transparent and timely manner Support preparation of comprehensive program/project recommendations and presentations for governance boards Manage GPT meeting logistics and prepare high quality GPT agendas and draft minutes in a timely manner. Record action items / decisions and liaise with GPT members on follow up activities and deliverables. Support timely executive communication of project status as required by the organization (e.g., One Pager, Executive Gantt chart, monthly Innovation Management Board (IMB)/Development Leadership Team (DevLT) updates, GPT minutes) Lead generation and maintenance of a complete and accurate project plan and forecast in the enterprise planning system (e.g., Horizon). This includes liaising with partner functions to ensure a realistic plan that reflects the strategy. Partner with Global Program Head (GPH) and GPED or GPD (as applicable) to enable a successful team culture based on the Novartis values and behaviors, the expertise and contributions of the GPT members, shared responsibility, and the coordination of work towards a common goal Demonstrate behavioral strengths of proactivity, resilience, personal integrity, commitment to excellence, critical/analytic thinking, courage and creativity, agility and influence. Role Requirements Essential Requirements Masters or Doctorate in life sciences (or MBA with Bachelor of Science degree) and 5+ years Pharma industry experience 5+ years or equivalent multi-/cross functional team experience Experienced leading projects and programs in a disease/therapeutic area, such as Oncology, Cardiovascular, Renal and Metabolic, Immunology or Neuroscience Strong knowledge in clinical drug development and the Research and Development continuum Excellent project / program management skills with direct experience leading projects in a pharma/clinical setting Desirable Requirements Previous track record of success in working with large scale and complex international and multidisciplinary drug development teams Expert planning and tracking skills, ability to use proper tools in program management Well organized, focused on results, capable of managing multiple projects, excellent time management skills with respect to priorities and self management Strong interpersonal and communication skills (written and verbal) for bridging across diverse, cross functional, multi national, geographically dispersed teams
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Director of Communications & Change for the Global Learning & Engagement team, you will lead the strategic design, execution, and scaling of BCG's global learner engagement and activation ecosystem-powering how BCGers discover, experience, and apply learning across the firm. You will sit at the intersection of learning, marketing, technology, and change, ensuring learning is visible, compelling, personalized and embedded in the flow of work. Lead and inspire a globally distributed team of 7-10 learner engagement, marketing communications, and change professionals across multiple regions and time zones, fostering a high-performance, collaborative, and innovative culture. Own enterprise learner engagement and change strategies, designing and executing global campaigns that drive awareness, adoption, and sustained behavior change across priority learning initiatives. Serve as the firm's expert in learning communications automation, with deep hands on expertise in Salesforce Journey Builder, including dynamic content blocks, data extensions, audience segmentation, and end to end journey mapping to enable seamless, scalable, and personalized learner experiences. Establish and lead the Learner Engagement & Activation Center of Excellence (CoE), providing global and regional L&D teams with playbooks, frameworks, branded templates, governance, and best practices to deliver consistent, high impact communications at scale. Partner seamlessly across a complex stakeholder ecosystem, including Business Services Team Learning, Global and Local L&D teams, Specialty Business Units, IT, L&D Operations, Branding, and the Email Marketing team-balancing priorities, aligning strategies, and driving shared outcomes. Design and execute transformational change management approaches, translating strategy into compelling narratives and campaigns that build understanding, momentum, and buy in across diverse audiences. Bring cutting edge marketing thinking to learning, applying leading practices in marketing strategy, branding, storytelling, analytics, and design to create creative, engaging, and differentiated learner experiences that excite BCGers globally. Leverage data, analytics, and technology to continuously test, learn, and optimize engagement strategies-using insights to improve reach, relevance, adoption, and business impact. Facilitate workshops and working sessions with senior stakeholders and partner teams to co create branding, communication strategies, and change approaches, driving alignment and shared ownership. Explore and apply emerging capabilities, including AI, agentic tools, and modern learning platforms, to enable more personalized, adaptive, and scalable learner engagement experiences across the firm. YOU'RE GOOD AT Turning strategy into action - you translate complex business, learning, and change objectives into clear, compelling engagement and marketing communications strategies that drive adoption and measurable impact. Leading and developing global teams - you inspire, coach, and grow high performing, globally distributed teams, creating clarity, psychological safety, and accountability across time zones and cultures. Building trust and alignment across stakeholders - you are highly collaborative and credible, bringing together diverse groups across L&D, IT, branding, marketing, and business teams to align around a shared learner experience vision. Operating with both rigor and creativity - you balance structured planning, prioritization, and governance with fresh thinking, storytelling, and innovative approaches that elevate learner engagement. Driving change at scale - you apply strong change management instincts to design campaigns and experiences that shift behaviors, build momentum, and sustain adoption through transformation. Leveraging data, technology, and automation - you are fluent in marketing automation and analytics, using data, AI, and tools like Salesforce Journey Builder to personalize experiences, optimize performance, and continuously improve outcomes. Thinking big while working lean - you are comfortable in fast paced, high volume environments, making smart trade offs today while designing solutions that scale globally tomorrow. Leading with empathy and intent - you develop others, listen deeply, and balance team well being with high standards and results. What You'll Bring 12+ years of experience in marketing/comms strategy, learner engagement, change management, or enterprise campaign management, with 4+ years leading global or matrixed teams. Deep, hands on expertise in marketing automation, particularly Salesforce Marketing Cloud (including Journey Builder), MS Dynamics desirable, with a strong understanding of dynamic content, data extensions, audience segmentation, and journey mapping to enable scalable, personalized communication experiences. Demonstrated experience leading enterprise scale change initiatives, designing and executing multi channel campaigns that drive awareness, adoption, and sustained behavior change across diverse global audiences. Proven ability to lead and influence across complex stakeholder ecosystems, acting as a strategic bridge between business, learning, branding, marketing, and technology teams (including close partnership with IT and Agile delivery squads). Strong experience with data, analytics, and measurement frameworks, using insights to optimize engagement strategies and demonstrate impact on learner behavior and business outcomes-not just activity or open rates. Solid understanding of AI, personalization, and predictive capabilities, with experience applying these concepts to marketing, communications, or learning contexts to improve relevance, timing, and scale. Experience operating in global, fast paced environments, managing competing priorities while building systems, playbooks, and capabilities that scale sustainably over time. Who You'll Work With You'll be a core member of the Global Learning & Development leadership team, partnering closely with senior leaders responsible for enterprise learning strategy, curriculum, platforms, and regional delivery. You'll work directly with senior stakeholders and functional leaders across the firm-including business unit leaders, technology partners, branding and marketing experts, and operations teams-to shape and deliver learner engagement, communications, and change strategies aligned to firm wide priorities. You'll lead a globally distributed, cross functional team spanning campaign strategy, creative design, marketing automation, analytics, and operations, while also coordinating closely with agile delivery teams responsible for learning and communications platforms. In this highly visible role, you'll act as a strategic advisor, connector, and convener, facilitating alignment across leadership groups, guiding decision making, and ensuring learner engagement efforts are consistent, scalable, and clearly tied to business outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Apr 08, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As Director of Communications & Change for the Global Learning & Engagement team, you will lead the strategic design, execution, and scaling of BCG's global learner engagement and activation ecosystem-powering how BCGers discover, experience, and apply learning across the firm. You will sit at the intersection of learning, marketing, technology, and change, ensuring learning is visible, compelling, personalized and embedded in the flow of work. Lead and inspire a globally distributed team of 7-10 learner engagement, marketing communications, and change professionals across multiple regions and time zones, fostering a high-performance, collaborative, and innovative culture. Own enterprise learner engagement and change strategies, designing and executing global campaigns that drive awareness, adoption, and sustained behavior change across priority learning initiatives. Serve as the firm's expert in learning communications automation, with deep hands on expertise in Salesforce Journey Builder, including dynamic content blocks, data extensions, audience segmentation, and end to end journey mapping to enable seamless, scalable, and personalized learner experiences. Establish and lead the Learner Engagement & Activation Center of Excellence (CoE), providing global and regional L&D teams with playbooks, frameworks, branded templates, governance, and best practices to deliver consistent, high impact communications at scale. Partner seamlessly across a complex stakeholder ecosystem, including Business Services Team Learning, Global and Local L&D teams, Specialty Business Units, IT, L&D Operations, Branding, and the Email Marketing team-balancing priorities, aligning strategies, and driving shared outcomes. Design and execute transformational change management approaches, translating strategy into compelling narratives and campaigns that build understanding, momentum, and buy in across diverse audiences. Bring cutting edge marketing thinking to learning, applying leading practices in marketing strategy, branding, storytelling, analytics, and design to create creative, engaging, and differentiated learner experiences that excite BCGers globally. Leverage data, analytics, and technology to continuously test, learn, and optimize engagement strategies-using insights to improve reach, relevance, adoption, and business impact. Facilitate workshops and working sessions with senior stakeholders and partner teams to co create branding, communication strategies, and change approaches, driving alignment and shared ownership. Explore and apply emerging capabilities, including AI, agentic tools, and modern learning platforms, to enable more personalized, adaptive, and scalable learner engagement experiences across the firm. YOU'RE GOOD AT Turning strategy into action - you translate complex business, learning, and change objectives into clear, compelling engagement and marketing communications strategies that drive adoption and measurable impact. Leading and developing global teams - you inspire, coach, and grow high performing, globally distributed teams, creating clarity, psychological safety, and accountability across time zones and cultures. Building trust and alignment across stakeholders - you are highly collaborative and credible, bringing together diverse groups across L&D, IT, branding, marketing, and business teams to align around a shared learner experience vision. Operating with both rigor and creativity - you balance structured planning, prioritization, and governance with fresh thinking, storytelling, and innovative approaches that elevate learner engagement. Driving change at scale - you apply strong change management instincts to design campaigns and experiences that shift behaviors, build momentum, and sustain adoption through transformation. Leveraging data, technology, and automation - you are fluent in marketing automation and analytics, using data, AI, and tools like Salesforce Journey Builder to personalize experiences, optimize performance, and continuously improve outcomes. Thinking big while working lean - you are comfortable in fast paced, high volume environments, making smart trade offs today while designing solutions that scale globally tomorrow. Leading with empathy and intent - you develop others, listen deeply, and balance team well being with high standards and results. What You'll Bring 12+ years of experience in marketing/comms strategy, learner engagement, change management, or enterprise campaign management, with 4+ years leading global or matrixed teams. Deep, hands on expertise in marketing automation, particularly Salesforce Marketing Cloud (including Journey Builder), MS Dynamics desirable, with a strong understanding of dynamic content, data extensions, audience segmentation, and journey mapping to enable scalable, personalized communication experiences. Demonstrated experience leading enterprise scale change initiatives, designing and executing multi channel campaigns that drive awareness, adoption, and sustained behavior change across diverse global audiences. Proven ability to lead and influence across complex stakeholder ecosystems, acting as a strategic bridge between business, learning, branding, marketing, and technology teams (including close partnership with IT and Agile delivery squads). Strong experience with data, analytics, and measurement frameworks, using insights to optimize engagement strategies and demonstrate impact on learner behavior and business outcomes-not just activity or open rates. Solid understanding of AI, personalization, and predictive capabilities, with experience applying these concepts to marketing, communications, or learning contexts to improve relevance, timing, and scale. Experience operating in global, fast paced environments, managing competing priorities while building systems, playbooks, and capabilities that scale sustainably over time. Who You'll Work With You'll be a core member of the Global Learning & Development leadership team, partnering closely with senior leaders responsible for enterprise learning strategy, curriculum, platforms, and regional delivery. You'll work directly with senior stakeholders and functional leaders across the firm-including business unit leaders, technology partners, branding and marketing experts, and operations teams-to shape and deliver learner engagement, communications, and change strategies aligned to firm wide priorities. You'll lead a globally distributed, cross functional team spanning campaign strategy, creative design, marketing automation, analytics, and operations, while also coordinating closely with agile delivery teams responsible for learning and communications platforms. In this highly visible role, you'll act as a strategic advisor, connector, and convener, facilitating alignment across leadership groups, guiding decision making, and ensuring learner engagement efforts are consistent, scalable, and clearly tied to business outcomes. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
The successful candidate for the Senior Lead Engineer role, will be working with the Director Technical Delivery Solution and Delivery, will form part of a team building a complex, ground-up cloud-based critical market infrastructure service in a bold new venture for LSEG. This opening requires a candidate who takes great pride in delivering excellence with excellent logical and technical skills and a can-do attitude combined with a helpful mentality, and a wish to play a critical role in forming and growing a new business.# Key ResponsibilitiesA strong focus on engineering excellence and coding, adopting an open and hands-on approach to problem-solving and delivery. Engage deeply in technical design and implementation to ensure solutions are robust, scalable, and aligned with industry standards. Actively contribute to all stages of the product engineering life cycle-solutioning, design, coding, and testing-while promoting collaboration and transparency within the team to drive high-quality outcomes.Demonstrate ownership and pride in work, proactively taking on new responsibilities aligned with product engineering needs. Embrace and apply LSEG engineering principles, diving deep technically to build with purpose and foster excellence within the team through open collaboration. Create an environment of engagement, challenge, and constructive questioning, ensuring trust and respect are maintained and a strong one-team mentality is upheld# Key Skills and ExperienceEvent driven microservices architecture Strong understanding of microservices design, including pitfalls and best practices. Knowledge of Domain-Driven Design (DDD) and event-driven architecture principles. Experience with containerization and orchestration using Docker and Kubernetes. Skilled in event-driven patterns for efficient and robust communication. Expertise in building and maintaining DevOps pipelines, ideally with GitLab. Proficient in shift-left testing using tools like JUnit, Cucumber, Gherkin, PACT, and Test Containers. Working knowledge of event/message brokers such as Kafka and MQ.Advanced Java Strong experience in Object-Oriented Programming (OOP). Advanced knowledge of Java 17+ features and practical experience with Spring Boot. Skilled in developing RESTful services, including REST design principles, Swagger/OpenAPI, and Spring REST MVC. Proficient in building and delivering enterprise-grade Java applications. Hands-on experience with data structures, algorithms, concurrency, and multi-threading.Database Management Strong SQL knowledge with experience in relational databases such as Postgres. Working knowledge of object storage solutions, e.g., AWS S3. Familiarity with database version control tools like Flyway and Liquibase.Cloud Architecture Experience working with major public cloud platforms, preferably AWS. Hands-on use of cloud-based services such as AWS Aurora, MSK, S3, and IAM. Basic understanding of cloud networking concepts.Blockchain Integration and Interoperability Understanding of blockchain fundamentals, including consensus mechanisms and smart contracts. Knowledge of interoperability protocols Experience integrating blockchain solutions with existing enterprise systems. Familiarity with cross-chain communication and bridging technologies. Awareness of security considerations in blockchain integration (e.g., cryptographic standards, key management). Knowledge of token standard and transaction lifecycle.Agile Ways of Working Strong understanding and commitment to the ethos of agile working. Experience working within Scrum and Kanban frameworks. Active participation in sprint ceremonies, including Product Backlog Refinement. Proven collaboration with cross-functional teams in scaled agile environments.# Key Behaviours Delivery-focused: Committed to meeting deadlines and managing stakeholder expectations. Accountable: Takes ownership and responsibility for outcomes. Collaborative: Works effectively within cross-functional teams and fosters teamwork. Communicative: Champions clear, respectful, and constructive communication. Quality-driven: Maintains high standards in code quality, testing, and CI/CD practices. Adaptable & Innovative: Eager to learn, improve, and embrace new technologies. Critical yet Respectful: Challenges ideas constructively while maintaining professionalism. Engineering Mindset: Passionate about solving problems and minimizing complexity. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.# Role ProfileLSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Apr 08, 2026
Full time
The successful candidate for the Senior Lead Engineer role, will be working with the Director Technical Delivery Solution and Delivery, will form part of a team building a complex, ground-up cloud-based critical market infrastructure service in a bold new venture for LSEG. This opening requires a candidate who takes great pride in delivering excellence with excellent logical and technical skills and a can-do attitude combined with a helpful mentality, and a wish to play a critical role in forming and growing a new business.# Key ResponsibilitiesA strong focus on engineering excellence and coding, adopting an open and hands-on approach to problem-solving and delivery. Engage deeply in technical design and implementation to ensure solutions are robust, scalable, and aligned with industry standards. Actively contribute to all stages of the product engineering life cycle-solutioning, design, coding, and testing-while promoting collaboration and transparency within the team to drive high-quality outcomes.Demonstrate ownership and pride in work, proactively taking on new responsibilities aligned with product engineering needs. Embrace and apply LSEG engineering principles, diving deep technically to build with purpose and foster excellence within the team through open collaboration. Create an environment of engagement, challenge, and constructive questioning, ensuring trust and respect are maintained and a strong one-team mentality is upheld# Key Skills and ExperienceEvent driven microservices architecture Strong understanding of microservices design, including pitfalls and best practices. Knowledge of Domain-Driven Design (DDD) and event-driven architecture principles. Experience with containerization and orchestration using Docker and Kubernetes. Skilled in event-driven patterns for efficient and robust communication. Expertise in building and maintaining DevOps pipelines, ideally with GitLab. Proficient in shift-left testing using tools like JUnit, Cucumber, Gherkin, PACT, and Test Containers. Working knowledge of event/message brokers such as Kafka and MQ.Advanced Java Strong experience in Object-Oriented Programming (OOP). Advanced knowledge of Java 17+ features and practical experience with Spring Boot. Skilled in developing RESTful services, including REST design principles, Swagger/OpenAPI, and Spring REST MVC. Proficient in building and delivering enterprise-grade Java applications. Hands-on experience with data structures, algorithms, concurrency, and multi-threading.Database Management Strong SQL knowledge with experience in relational databases such as Postgres. Working knowledge of object storage solutions, e.g., AWS S3. Familiarity with database version control tools like Flyway and Liquibase.Cloud Architecture Experience working with major public cloud platforms, preferably AWS. Hands-on use of cloud-based services such as AWS Aurora, MSK, S3, and IAM. Basic understanding of cloud networking concepts.Blockchain Integration and Interoperability Understanding of blockchain fundamentals, including consensus mechanisms and smart contracts. Knowledge of interoperability protocols Experience integrating blockchain solutions with existing enterprise systems. Familiarity with cross-chain communication and bridging technologies. Awareness of security considerations in blockchain integration (e.g., cryptographic standards, key management). Knowledge of token standard and transaction lifecycle.Agile Ways of Working Strong understanding and commitment to the ethos of agile working. Experience working within Scrum and Kanban frameworks. Active participation in sprint ceremonies, including Product Backlog Refinement. Proven collaboration with cross-functional teams in scaled agile environments.# Key Behaviours Delivery-focused: Committed to meeting deadlines and managing stakeholder expectations. Accountable: Takes ownership and responsibility for outcomes. Collaborative: Works effectively within cross-functional teams and fosters teamwork. Communicative: Champions clear, respectful, and constructive communication. Quality-driven: Maintains high standards in code quality, testing, and CI/CD practices. Adaptable & Innovative: Eager to learn, improve, and embrace new technologies. Critical yet Respectful: Challenges ideas constructively while maintaining professionalism. Engineering Mindset: Passionate about solving problems and minimizing complexity. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.# Role ProfileLSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Career Opportunities: Principal Sales Manager - Logistics Reply (11142) Requisition ID11142-Posted - Years of Experience (2) -Consulting- Where (1) Logistics Reply is the Reply Group company that specialises in supply chain software. Its solutions are based around LEA ('Logistics Execution Architecture'), the world's most advanced Supply Chain platform - which uniquely utilises cloud-based 'microservices' to offer a bespoke suite of software solutions that are designed to bridge the gap between real-world operations, and the need to provide real-time visibility across all stages of the supply chain: from Manufacturer to Warehouse/DC, through to Retail Store/Customer Delivery. Top brands and suppliers across Fashion, Food, General Merchandise, 3PL's and Manufacturing choose LEA as it is specifically designed to be agile, flexible, quickly adaptable and configurable to their individual requirements - whilst complementing their existing systems frameworks. Role Overview: As a Principal Sales Manager, you will report directly to the UK Sales Director and play a key role in driving new business growth within the Sales Practice. You will manage assigned leads, identify new opportunities, and build strong client relationships, working closely with colleagues to deliver tailored solutions. Engaging with prospective clients, you will understand their needs, present compelling value propositions, and guide them through the complete sales cycle. Collaborating with Pre-Sales and Engagement Management teams, you will position Logistics Reply's solutions to align with customer objectives and showcase the benefits of the LEA Reply platform. The role also involves maintaining long term client relationships, supporting solution adoption, and identifying upselling opportunities. Responsibilities: Identify and engage new prospects to generate leads and expand the customer base through multiple channels. Develop and implement tailored sales strategies that clearly communicate the value of LEA Reply for warehouse, store, and supply chain operations. Build and nurture trusted relationships with both prospects and existing clients by understanding their challenges and delivering appropriate solutions. Manage the entire sales cycle, from initial engagement and proposal development to contract negotiation and closing. Collaborate closely with internal teams, including Pre Sales, Technical Teams, and Consulting, to ensure solutions align with client requirements. Identify opportunities for upselling and business expansion within existing accounts. Maintain thorough records of sales activities, client interactions, and pipeline progress. About the Candidate: Possesses at least a Bachelor's degree in a relevant field. Recognised expertise in industry, solutions, or technology with 7-12 years' experience in the market. Proven ability to engage confidently with senior stakeholders, including C-level executives, as a trusted advisor for supply chain transformation. Skilled at translating complex business challenges into clear solution strategies in collaboration with Pre Sales, Consulting, and Product teams. Experience in leading and closing complex sales engagements, from discovery through proposal, negotiation, and contract close. Ability to develop enterprise relationships and conduct structured operational requirements analysis with senior supply chain stakeholders. Demonstrated success in value led solution positioning, business case development, and executive level proposal presentation. Deep understanding of warehouse and distribution centre operations, WMS capabilities, and operational challenges in wholesale, retail, and logistics. Strong technical knowledge of SaaS architecture, cloud delivery models, and system integration approaches (e.g., ERP, automation, third-party logistics). Experience mentoring sales colleagues, sharing best practices, and contributing to refining go to market messaging and identifying new market opportunities. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any reasonable adjustments you may need.
Apr 08, 2026
Full time
Career Opportunities: Principal Sales Manager - Logistics Reply (11142) Requisition ID11142-Posted - Years of Experience (2) -Consulting- Where (1) Logistics Reply is the Reply Group company that specialises in supply chain software. Its solutions are based around LEA ('Logistics Execution Architecture'), the world's most advanced Supply Chain platform - which uniquely utilises cloud-based 'microservices' to offer a bespoke suite of software solutions that are designed to bridge the gap between real-world operations, and the need to provide real-time visibility across all stages of the supply chain: from Manufacturer to Warehouse/DC, through to Retail Store/Customer Delivery. Top brands and suppliers across Fashion, Food, General Merchandise, 3PL's and Manufacturing choose LEA as it is specifically designed to be agile, flexible, quickly adaptable and configurable to their individual requirements - whilst complementing their existing systems frameworks. Role Overview: As a Principal Sales Manager, you will report directly to the UK Sales Director and play a key role in driving new business growth within the Sales Practice. You will manage assigned leads, identify new opportunities, and build strong client relationships, working closely with colleagues to deliver tailored solutions. Engaging with prospective clients, you will understand their needs, present compelling value propositions, and guide them through the complete sales cycle. Collaborating with Pre-Sales and Engagement Management teams, you will position Logistics Reply's solutions to align with customer objectives and showcase the benefits of the LEA Reply platform. The role also involves maintaining long term client relationships, supporting solution adoption, and identifying upselling opportunities. Responsibilities: Identify and engage new prospects to generate leads and expand the customer base through multiple channels. Develop and implement tailored sales strategies that clearly communicate the value of LEA Reply for warehouse, store, and supply chain operations. Build and nurture trusted relationships with both prospects and existing clients by understanding their challenges and delivering appropriate solutions. Manage the entire sales cycle, from initial engagement and proposal development to contract negotiation and closing. Collaborate closely with internal teams, including Pre Sales, Technical Teams, and Consulting, to ensure solutions align with client requirements. Identify opportunities for upselling and business expansion within existing accounts. Maintain thorough records of sales activities, client interactions, and pipeline progress. About the Candidate: Possesses at least a Bachelor's degree in a relevant field. Recognised expertise in industry, solutions, or technology with 7-12 years' experience in the market. Proven ability to engage confidently with senior stakeholders, including C-level executives, as a trusted advisor for supply chain transformation. Skilled at translating complex business challenges into clear solution strategies in collaboration with Pre Sales, Consulting, and Product teams. Experience in leading and closing complex sales engagements, from discovery through proposal, negotiation, and contract close. Ability to develop enterprise relationships and conduct structured operational requirements analysis with senior supply chain stakeholders. Demonstrated success in value led solution positioning, business case development, and executive level proposal presentation. Deep understanding of warehouse and distribution centre operations, WMS capabilities, and operational challenges in wholesale, retail, and logistics. Strong technical knowledge of SaaS architecture, cloud delivery models, and system integration approaches (e.g., ERP, automation, third-party logistics). Experience mentoring sales colleagues, sharing best practices, and contributing to refining go to market messaging and identifying new market opportunities. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any reasonable adjustments you may need.
Are you looking for a career move that will put you at the heart of a global financial institution? Citi is seeking a highly experienced and driven Director to lead our global Payments Platform Modernisation strategy, with a specific focus on ACH (Automated Clearing House) and RTGS (Real-Time Gross Settlement) systems. This critical role is centered on the modernisation of our core payment platforms. You will drive a significant multi-year execution of the ACH & RTGS program. Your mission will be to ensure the new platforms are strategically aligned with business goals, executed efficiently, and adhere to the highest program standards. As the leader of this initiative, you will be responsible for defining and enforcing program methodologies, managing a comprehensive roadmap, and overseeing the implementation of a complex set of deliverables. The ideal candidate will have a deep understanding of the payments industry, particularly ACH and RTGS, coupled with a proven track record of successful execution of large-scale platform modernisation initiatives. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The successful candidate will be part of the management team overseeing the overall payments modernisation book of work and will report into the global head of Citi Payments Express & payments platform modernisation. The successful candidate will collaborate extensively across a wide range of stakeholders across product, sales, technology, compliance, risk and operations partners to transform our payments landscape. What you'll do: Strategic Program Leadership & Governance: Define, establish, and mature the design, development and implementation framework specifically for the ACH and RTGS platform modernisation, ensuring alignment with the broader Services business strategy and enterprise standards. Lead the development and strategic oversight of the Core Platform Modernisation roadmap, integrating business objectives with next-generation technical capabilities for ACH and RTGS processing. Work closely with Product Design and Execution Leads globally to facilitate strategic planning sessions, defining the scope, objectives, and key results for the platform modernisation program, informed by market analysis and customer needs. Collaborate with Payments Design Leads and cross-functional teams to determine optimal program execution approaches for platform modernisation, ensuring consistent application of methodologies and best practices. Own the 3-5-year product portfolio roadmap from a governance perspective, focusing on the modernisation of ACH and RTGS platforms, leveraging company-wide assets, and driving resource allocation decisions through established program forums. Program & Project Execution Oversight: Oversee the translation of strategic platform modernisation goals into actionable program increments, project plans, and clear, measurable deliverables for the new ACH and RTGS platforms. Partner closely with engineering and project teams throughout the development lifecycle-from requirements definition to implementation and validation-ensuring adherence to established program delivery standards and quality assurance processes for the new platforms. Conduct continuous gap analysis between current and future state platform offerings, identifying areas for improvement, innovation, and potential program adjustments. Proactively identify, escalate, and resolve cross-project dependencies and roadblocks related to the platform modernisation through effective program management techniques and communication channels. Stakeholder Management & Resource Stewardship: Provide strong program leadership and mentorship across diverse project teams, fostering a culture of collaboration, innovation, and high performance within the modernisation ecosystem. Manage all aspects of project team performance, including resource planning, onboarding, performance evaluations, and development. Establish and manage the overall program budget, resource allocation, and financial oversight for the platform modernisation, ensuring fiscal discipline, value realization, and adherence to investment guidelines. Develop and implement comprehensive stakeholder engagement and communication strategies, ensuring transparent reporting to senior leadership, effective alignment across all program constituents, and robust change management. Effectively influence and align stakeholders across different functions and departments to achieve program objectives. Risk Management & Compliance Governance: Establish and enforce program-level risk management frameworks and compliance protocols for the platform modernisation, ensuring adherence to all applicable laws, rules, and regulations related to payments and data privacy. Proactively identify, assess, and mitigate program risks associated with the large-scale migration to new ACH and RTGS platforms, safeguarding Citigroup, its clients, and assets through structured risk management processes. Promote a strong culture of compliance, ethical conduct, and operational excellence within the entire program. Own the end-to-end governance process for the ACH & RTGS modernisation program. What we'll need from you: Significant progressive experience in product management/development, with significant experience in establishing and leading large-scale, complex technology platform modernisation programs and portfolios. Proven track record of success in the payments industry, with a deep understanding of ACH and RTGS systems (e.g., Fedwire, CHIPS, TCH-RTP), ISO 20022 messaging standards, the competitive landscape, and regulatory requirements. Demonstrated expertise in establishing and operating program governance frameworks for multi-year, multi-project platform modernisation initiatives. Experience working in a heavily regulated environment with a strong focus on privacy, security, and compliance. Experience with AI and ML technologies and their integration into program strategies is highly desirable. Demonstrated ability to lead and manage diverse teams through organisational and cultural change inherent in large-scale programs. Excellent communication, negotiation, and interpersonal skills, with the ability to influence at all levels of an organisation and manage complex stakeholder environments. Bachelor's degree or equivalent experience; master's degree is preferred. What we can offer you: The role is a significant leadership role in transforming our payments business and will have significant senior management exposure. Additionally, you will be leading a large, multi-year investment book to drive modernisation of our core payments business. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Apr 08, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Citi is seeking a highly experienced and driven Director to lead our global Payments Platform Modernisation strategy, with a specific focus on ACH (Automated Clearing House) and RTGS (Real-Time Gross Settlement) systems. This critical role is centered on the modernisation of our core payment platforms. You will drive a significant multi-year execution of the ACH & RTGS program. Your mission will be to ensure the new platforms are strategically aligned with business goals, executed efficiently, and adhere to the highest program standards. As the leader of this initiative, you will be responsible for defining and enforcing program methodologies, managing a comprehensive roadmap, and overseeing the implementation of a complex set of deliverables. The ideal candidate will have a deep understanding of the payments industry, particularly ACH and RTGS, coupled with a proven track record of successful execution of large-scale platform modernisation initiatives. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The successful candidate will be part of the management team overseeing the overall payments modernisation book of work and will report into the global head of Citi Payments Express & payments platform modernisation. The successful candidate will collaborate extensively across a wide range of stakeholders across product, sales, technology, compliance, risk and operations partners to transform our payments landscape. What you'll do: Strategic Program Leadership & Governance: Define, establish, and mature the design, development and implementation framework specifically for the ACH and RTGS platform modernisation, ensuring alignment with the broader Services business strategy and enterprise standards. Lead the development and strategic oversight of the Core Platform Modernisation roadmap, integrating business objectives with next-generation technical capabilities for ACH and RTGS processing. Work closely with Product Design and Execution Leads globally to facilitate strategic planning sessions, defining the scope, objectives, and key results for the platform modernisation program, informed by market analysis and customer needs. Collaborate with Payments Design Leads and cross-functional teams to determine optimal program execution approaches for platform modernisation, ensuring consistent application of methodologies and best practices. Own the 3-5-year product portfolio roadmap from a governance perspective, focusing on the modernisation of ACH and RTGS platforms, leveraging company-wide assets, and driving resource allocation decisions through established program forums. Program & Project Execution Oversight: Oversee the translation of strategic platform modernisation goals into actionable program increments, project plans, and clear, measurable deliverables for the new ACH and RTGS platforms. Partner closely with engineering and project teams throughout the development lifecycle-from requirements definition to implementation and validation-ensuring adherence to established program delivery standards and quality assurance processes for the new platforms. Conduct continuous gap analysis between current and future state platform offerings, identifying areas for improvement, innovation, and potential program adjustments. Proactively identify, escalate, and resolve cross-project dependencies and roadblocks related to the platform modernisation through effective program management techniques and communication channels. Stakeholder Management & Resource Stewardship: Provide strong program leadership and mentorship across diverse project teams, fostering a culture of collaboration, innovation, and high performance within the modernisation ecosystem. Manage all aspects of project team performance, including resource planning, onboarding, performance evaluations, and development. Establish and manage the overall program budget, resource allocation, and financial oversight for the platform modernisation, ensuring fiscal discipline, value realization, and adherence to investment guidelines. Develop and implement comprehensive stakeholder engagement and communication strategies, ensuring transparent reporting to senior leadership, effective alignment across all program constituents, and robust change management. Effectively influence and align stakeholders across different functions and departments to achieve program objectives. Risk Management & Compliance Governance: Establish and enforce program-level risk management frameworks and compliance protocols for the platform modernisation, ensuring adherence to all applicable laws, rules, and regulations related to payments and data privacy. Proactively identify, assess, and mitigate program risks associated with the large-scale migration to new ACH and RTGS platforms, safeguarding Citigroup, its clients, and assets through structured risk management processes. Promote a strong culture of compliance, ethical conduct, and operational excellence within the entire program. Own the end-to-end governance process for the ACH & RTGS modernisation program. What we'll need from you: Significant progressive experience in product management/development, with significant experience in establishing and leading large-scale, complex technology platform modernisation programs and portfolios. Proven track record of success in the payments industry, with a deep understanding of ACH and RTGS systems (e.g., Fedwire, CHIPS, TCH-RTP), ISO 20022 messaging standards, the competitive landscape, and regulatory requirements. Demonstrated expertise in establishing and operating program governance frameworks for multi-year, multi-project platform modernisation initiatives. Experience working in a heavily regulated environment with a strong focus on privacy, security, and compliance. Experience with AI and ML technologies and their integration into program strategies is highly desirable. Demonstrated ability to lead and manage diverse teams through organisational and cultural change inherent in large-scale programs. Excellent communication, negotiation, and interpersonal skills, with the ability to influence at all levels of an organisation and manage complex stakeholder environments. Bachelor's degree or equivalent experience; master's degree is preferred. What we can offer you: The role is a significant leadership role in transforming our payments business and will have significant senior management exposure. Additionally, you will be leading a large, multi-year investment book to drive modernisation of our core payments business. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can't cram it all in here, but you'll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting-and the job description below feels like a fit we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our Europe hub locations are London, UK. Please ensure you can realistically commit to this structure before applying. As BetterUp's Client Delivery Director ('CDD') you'll play a crucial role in leading the formation and orchestration of the post-sale strategy and execution for our largest and most strategic clients. What you'll do: Delivery Management: Orchestrate the successful end-to-end technical and operational delivery of the BetterUp platform to our clients. Ensure that the business needs and requirements of our clients are clearly understood by our internal teams and effectively scope their deliverables/milestones against said requirements. Contribute to the strategic planning of delivery processes and innovations that enhance client outcomes and operational efficiency. Client Relationship Management: Establish and maintain strong relationships with clients post-sale - inclusive of executive, operating and technical program leadership. Act as the primary point of contact for all client service delivery needs, ensuring superior client experience and engagement. Governance: Design and run the mechanisms that monitor and report on delivery efficacy, timeliness, value realization and customer experience (both customer and internal facing). Develop and implement strategies for continuous improvement. Comms & Change Management: Provide regular and real time client updates regarding delivery status, risks and outcomes. Owns the triage and cascade of communications and change management across customer and internal stakeholder groups. Collaboration & Advocacy: Lead post-sale planning and execution across cross-functional delivery teams - spanning Customer Success, People Insights, Services and Product. Champion Voice of Customer with BetterUp's product and go to market leadership. Risk & Escalation Management: Design and run issue/escalation and risk management practices (identification resolution). Quarterback escalation management with client stakeholders. If you have some or all of the following, please apply: 10+ years of software and/or service delivery experience (execution) 5+ years of experience leading enterprise-wide SaaS platform deployments (overseeing both operational and technical delivery) Excellent communication skills with executive and operating level stakeholders (inclusive of business and technical personas) Influencing / working cross functionally (independently navigate well through an org) Strong program/project management skills (scrum/agile a plus) Ability to look around corner / uncover early indicators of risk to drive proactive remediation Extensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies Minimum 20% travel required (client onsite travel) AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology - people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you'll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits: Annual leave: Flexible time off - with a guideline of 25 days of annual leave + 8 UK public holidays. Pension: Generous Employer pension contribution. Healthcare: Private Medical Insurance Option Wellbeing: Access to BetterUp coaching for you and a friend/family member. Flexible working: Hybrid work, with 2 days minimum in office (or 8 days per month.) Free Lunch: Available in office Tuesday and Thursdays along with daily plentiful snacks and beverages Extra leave days: 4 Inner Work Days, 5 Volunteer Days, plus Summer & Winter company shutdowns. Learning & Development: Annual stipend for professional growth. Charity: Year-round charitable donation on your behalf. We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to
Apr 08, 2026
Full time
Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can't cram it all in here, but you'll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting-and the job description below feels like a fit we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our Europe hub locations are London, UK. Please ensure you can realistically commit to this structure before applying. As BetterUp's Client Delivery Director ('CDD') you'll play a crucial role in leading the formation and orchestration of the post-sale strategy and execution for our largest and most strategic clients. What you'll do: Delivery Management: Orchestrate the successful end-to-end technical and operational delivery of the BetterUp platform to our clients. Ensure that the business needs and requirements of our clients are clearly understood by our internal teams and effectively scope their deliverables/milestones against said requirements. Contribute to the strategic planning of delivery processes and innovations that enhance client outcomes and operational efficiency. Client Relationship Management: Establish and maintain strong relationships with clients post-sale - inclusive of executive, operating and technical program leadership. Act as the primary point of contact for all client service delivery needs, ensuring superior client experience and engagement. Governance: Design and run the mechanisms that monitor and report on delivery efficacy, timeliness, value realization and customer experience (both customer and internal facing). Develop and implement strategies for continuous improvement. Comms & Change Management: Provide regular and real time client updates regarding delivery status, risks and outcomes. Owns the triage and cascade of communications and change management across customer and internal stakeholder groups. Collaboration & Advocacy: Lead post-sale planning and execution across cross-functional delivery teams - spanning Customer Success, People Insights, Services and Product. Champion Voice of Customer with BetterUp's product and go to market leadership. Risk & Escalation Management: Design and run issue/escalation and risk management practices (identification resolution). Quarterback escalation management with client stakeholders. If you have some or all of the following, please apply: 10+ years of software and/or service delivery experience (execution) 5+ years of experience leading enterprise-wide SaaS platform deployments (overseeing both operational and technical delivery) Excellent communication skills with executive and operating level stakeholders (inclusive of business and technical personas) Influencing / working cross functionally (independently navigate well through an org) Strong program/project management skills (scrum/agile a plus) Ability to look around corner / uncover early indicators of risk to drive proactive remediation Extensive experience advising, coaching, influencing, and building relationships both internally and externally with executive-level clients at Fortune 1000 companies Minimum 20% travel required (client onsite travel) AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology - people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you'll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits: Annual leave: Flexible time off - with a guideline of 25 days of annual leave + 8 UK public holidays. Pension: Generous Employer pension contribution. Healthcare: Private Medical Insurance Option Wellbeing: Access to BetterUp coaching for you and a friend/family member. Flexible working: Hybrid work, with 2 days minimum in office (or 8 days per month.) Free Lunch: Available in office Tuesday and Thursdays along with daily plentiful snacks and beverages Extra leave days: 4 Inner Work Days, 5 Volunteer Days, plus Summer & Winter company shutdowns. Learning & Development: Annual stipend for professional growth. Charity: Year-round charitable donation on your behalf. We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to
For additional information, please review . Role Overview The Markets Legal Department is a global team organised around product groups and associated business lines. The Markets Business provides world-class products and financing solutions for corporations, governments, and institutional investors through Citi's market leading underwriting, sales and trading, and distribution capabilities. A key part of the coverage of this critical and core Citi global business is centered within the Markets Legal Team.Comprising around approximately 330 permanent legal staff located across different parts of the world, the Markets Legal team, working in tandem with Enterprise and Country legal colleagues, provides a wide range of services, support and advice to multiple global and country Markets business and related functional areas, including general advice, transaction negotiation, document drafting and execution, as well as oversight of regulatory developments and requirements. The Markets business areas covered include the core product groups of Equities, Rates, Markets Treasury, FX, Spread Products and Commodities.In addition, the Markets Legal Team provides advice and support to product, legal and functional colleagues and to Citi's governance forums and entity management with respect to different global booking vehicles. Job Purpose: The role is dedicated to the Rates and Markets Treasury businesses globally with focus in the UK & Europe country clusters but with some support also provided to Asia. It covers all desks within the Rates and Markets Treasury businesses, with primary interaction being with: (i) the Rates and Markets Treasury structuring team; (ii) the Local Markets Rates business; (iii) the businesses providing bespoke/structured hedging solutions to clients; and (iv) the Strategic Origination business.This is a role requiring a broad range of legal skills, ranging from an understanding of finance-linked and deal-contingent hedging to fund-level hedging to the ability to understand and structure complex, bespoke trades in different legal forms (e.g. securities lending, derivatives, loans, deposits). It will also require a working knowledge of ISDA definitional booklets, such as the Rates and Credit Definitions, knowledge of relevant European regulations such as EMIR and SFTR as well as familiarity with US regulations of global impact such as Dodd Frank, and experience with issues raised by transactions in emerging / local markets. Familiarity with applicable capital rules in both Europe and North America will also be helpful.The successful candidate must therefore have the ability to work with and perform the role of a senior adviser to multiple desks with varying technical requirements across the derivative and SFT spectrum. They must also be able to work collaboratively with senior stakeholders in Risk, ICM, Compliance and other areas, as well as seniors within Legal, on the strategic aspects of supporting the relevant businesses.The successful candidate will also be responsible for managing a team of lawyers based in the United Kingdom supporting these desks. What you'll do: The candidate will be responsible for managing a team of lawyers supporting the Rates and Markets Treasury businesses, and will also be expected to cover a wide range of transactions and provide advice as a senior adviser across various desks, including: Bespoke financing structures, including repo financing, Islamic financing, derivatives-based financing (particularly TRS), collateralisation structures, financial guarantees and risk participation transactions Technical elements of derivative documentation, including close-out provisions, optional and mandatory termination provisions, cash settlement calculations, and bespoke payoffs Finance-linked hedging, including being able to explain to stakeholders (in the business as well as other stakeholders such as Risk and ICM) the nuances of certain points and also to work with more junior colleagues both in London and Belfast who also work on: (a) reviewing and negotiating the wider transaction documents from a hedging perspective; and (b) negotiating the derivative documentation, respectively Contingent hedging, including those relating to M&A, issuance, and project finance Repackaging transactions across a variety of underlying product classes Non-linear derivatives, particularly swaptions and inflation-based products Advising on the 2006 and 2021 ISDA Definitions and the 2003 and 2014 ISDA Credit Definitions General advice on disputes and queries arising from OTC transactions Regulatory aspects relating to the above, including applicable sections of EMIR, SFTR, and Dodd Frank Training and supporting colleagues on the above Working on escalations with the Global Head of Rates & Markets Treasury Legal and, as relevant, the Global Head of Markets Legal Development Value: This is an excellent opportunity for a senior lawyer with a broad range of technical skills who enjoys combining a broad and changing diet of complex, technical work with managing a team of lawyers who cover a variety of desks. Knowledge of both derivatives and SFTs is important, but this role could suit a candidate with an emphasis or background in either one of these areas. The successful candidate will be a subject-matter expert and senior adviser across a number of products and desks, and will function as a key point of senior escalation on day-to-day matters for the wider team as well as managing the part of the team that works in the United Kingdom. They will work directly with the Global Head on other points of escalation and broader strategic goals for the relevant businesses. What we'll need from you: Significant and relevant post-qualification experience, ideally with experience of working in-house. A strong, broad understanding of financial products and how they work and interact (e.g. bonds, trade financing, loans, derivatives, SFTs). Knowledge of regulations and law impact the different areas of the businesses described above. Derivatives experience within any product group is essential, with the 2006 / 2021 Definitions and the 2003 / 2014 Credit Definitions preferred. Experience of structuring complex transactions is preferred, including the underlying treatment of such trades (e.g. capital, credit, XVA). Experience of managing a team of lawyers who cover a variety of desks. Skills/Competencies Candidate must have: Ability to work independently and efficiently. Ability to work under pressure. Excellent organisational skills. Good diplomatic skills and ability to interact with personnel with different working cultures / levels / background. Good written and oral communication skills. Ability to present complex issues simply to senior management. Ability to lead a team under pressure and prioritise appropriately. Ability to lead and develop team members' skills and careers. Ability to interact with and train junior colleagues Fluent in English (written and oral). Interest in technology. Intellectual curiosity to learn about new products and new legal structures. Qualifications: NY or English legal qualification required. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstance
Apr 08, 2026
Full time
For additional information, please review . Role Overview The Markets Legal Department is a global team organised around product groups and associated business lines. The Markets Business provides world-class products and financing solutions for corporations, governments, and institutional investors through Citi's market leading underwriting, sales and trading, and distribution capabilities. A key part of the coverage of this critical and core Citi global business is centered within the Markets Legal Team.Comprising around approximately 330 permanent legal staff located across different parts of the world, the Markets Legal team, working in tandem with Enterprise and Country legal colleagues, provides a wide range of services, support and advice to multiple global and country Markets business and related functional areas, including general advice, transaction negotiation, document drafting and execution, as well as oversight of regulatory developments and requirements. The Markets business areas covered include the core product groups of Equities, Rates, Markets Treasury, FX, Spread Products and Commodities.In addition, the Markets Legal Team provides advice and support to product, legal and functional colleagues and to Citi's governance forums and entity management with respect to different global booking vehicles. Job Purpose: The role is dedicated to the Rates and Markets Treasury businesses globally with focus in the UK & Europe country clusters but with some support also provided to Asia. It covers all desks within the Rates and Markets Treasury businesses, with primary interaction being with: (i) the Rates and Markets Treasury structuring team; (ii) the Local Markets Rates business; (iii) the businesses providing bespoke/structured hedging solutions to clients; and (iv) the Strategic Origination business.This is a role requiring a broad range of legal skills, ranging from an understanding of finance-linked and deal-contingent hedging to fund-level hedging to the ability to understand and structure complex, bespoke trades in different legal forms (e.g. securities lending, derivatives, loans, deposits). It will also require a working knowledge of ISDA definitional booklets, such as the Rates and Credit Definitions, knowledge of relevant European regulations such as EMIR and SFTR as well as familiarity with US regulations of global impact such as Dodd Frank, and experience with issues raised by transactions in emerging / local markets. Familiarity with applicable capital rules in both Europe and North America will also be helpful.The successful candidate must therefore have the ability to work with and perform the role of a senior adviser to multiple desks with varying technical requirements across the derivative and SFT spectrum. They must also be able to work collaboratively with senior stakeholders in Risk, ICM, Compliance and other areas, as well as seniors within Legal, on the strategic aspects of supporting the relevant businesses.The successful candidate will also be responsible for managing a team of lawyers based in the United Kingdom supporting these desks. What you'll do: The candidate will be responsible for managing a team of lawyers supporting the Rates and Markets Treasury businesses, and will also be expected to cover a wide range of transactions and provide advice as a senior adviser across various desks, including: Bespoke financing structures, including repo financing, Islamic financing, derivatives-based financing (particularly TRS), collateralisation structures, financial guarantees and risk participation transactions Technical elements of derivative documentation, including close-out provisions, optional and mandatory termination provisions, cash settlement calculations, and bespoke payoffs Finance-linked hedging, including being able to explain to stakeholders (in the business as well as other stakeholders such as Risk and ICM) the nuances of certain points and also to work with more junior colleagues both in London and Belfast who also work on: (a) reviewing and negotiating the wider transaction documents from a hedging perspective; and (b) negotiating the derivative documentation, respectively Contingent hedging, including those relating to M&A, issuance, and project finance Repackaging transactions across a variety of underlying product classes Non-linear derivatives, particularly swaptions and inflation-based products Advising on the 2006 and 2021 ISDA Definitions and the 2003 and 2014 ISDA Credit Definitions General advice on disputes and queries arising from OTC transactions Regulatory aspects relating to the above, including applicable sections of EMIR, SFTR, and Dodd Frank Training and supporting colleagues on the above Working on escalations with the Global Head of Rates & Markets Treasury Legal and, as relevant, the Global Head of Markets Legal Development Value: This is an excellent opportunity for a senior lawyer with a broad range of technical skills who enjoys combining a broad and changing diet of complex, technical work with managing a team of lawyers who cover a variety of desks. Knowledge of both derivatives and SFTs is important, but this role could suit a candidate with an emphasis or background in either one of these areas. The successful candidate will be a subject-matter expert and senior adviser across a number of products and desks, and will function as a key point of senior escalation on day-to-day matters for the wider team as well as managing the part of the team that works in the United Kingdom. They will work directly with the Global Head on other points of escalation and broader strategic goals for the relevant businesses. What we'll need from you: Significant and relevant post-qualification experience, ideally with experience of working in-house. A strong, broad understanding of financial products and how they work and interact (e.g. bonds, trade financing, loans, derivatives, SFTs). Knowledge of regulations and law impact the different areas of the businesses described above. Derivatives experience within any product group is essential, with the 2006 / 2021 Definitions and the 2003 / 2014 Credit Definitions preferred. Experience of structuring complex transactions is preferred, including the underlying treatment of such trades (e.g. capital, credit, XVA). Experience of managing a team of lawyers who cover a variety of desks. Skills/Competencies Candidate must have: Ability to work independently and efficiently. Ability to work under pressure. Excellent organisational skills. Good diplomatic skills and ability to interact with personnel with different working cultures / levels / background. Good written and oral communication skills. Ability to present complex issues simply to senior management. Ability to lead a team under pressure and prioritise appropriately. Ability to lead and develop team members' skills and careers. Ability to interact with and train junior colleagues Fluent in English (written and oral). Interest in technology. Intellectual curiosity to learn about new products and new legal structures. Qualifications: NY or English legal qualification required. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstance
Overview Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen. Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. The Team 90 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation Work Alongside Industry Leaders Diego Protas - Director of Engineering Diego, an expert in distributed systems and hardware architecture, merging physical computing with enterprise-scale infrastructure. Previously directing teams of 170+ engineers at Mercado Libre and orchestrating large-scale ML-based inference at Meta. At Relay, Diego's infectious enthusiasm and hands-on leadership are redefining the boundaries of speed and reliability. Tech Stack Highlights Cross-platform Flutter apps with a deep focus on user experience Python, Rust and TypeScript - we keep things simple but use the right tool for the job Cloud-native on GCP with extensive use of BigQuery and Cloud Run Extensive use of ML modelling and LLM inference - no gimmicks here, this is our daily routine Emerging tech integrations, including robotics and IoT-powered operations What you'll do Work across the full stack of technology, from mobile all the way down through data infrastructure. Take end-to-end ownership over thorny real-world problems, like using machine vision to automatically assess proof of delivery photos. Collaborate with team members across the company. Regularly spend time in the field learning how the technology you build impacts our couriers and parcel recipients. Fast and Focused Hiring Process Talent Acquisition Interview - 30 min Build a UI Component Interview - 1 hour Design and Mobile Fundamentals Interview + AI Programming (Build an APP) - 2 hours Operating Principles & Impact - 1 hour Decision and offer within 48 hours, our process mirrors our pace of work, typically completed in a week. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Apr 08, 2026
Full time
Overview Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen. Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. The Team 90 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation Work Alongside Industry Leaders Diego Protas - Director of Engineering Diego, an expert in distributed systems and hardware architecture, merging physical computing with enterprise-scale infrastructure. Previously directing teams of 170+ engineers at Mercado Libre and orchestrating large-scale ML-based inference at Meta. At Relay, Diego's infectious enthusiasm and hands-on leadership are redefining the boundaries of speed and reliability. Tech Stack Highlights Cross-platform Flutter apps with a deep focus on user experience Python, Rust and TypeScript - we keep things simple but use the right tool for the job Cloud-native on GCP with extensive use of BigQuery and Cloud Run Extensive use of ML modelling and LLM inference - no gimmicks here, this is our daily routine Emerging tech integrations, including robotics and IoT-powered operations What you'll do Work across the full stack of technology, from mobile all the way down through data infrastructure. Take end-to-end ownership over thorny real-world problems, like using machine vision to automatically assess proof of delivery photos. Collaborate with team members across the company. Regularly spend time in the field learning how the technology you build impacts our couriers and parcel recipients. Fast and Focused Hiring Process Talent Acquisition Interview - 30 min Build a UI Component Interview - 1 hour Design and Mobile Fundamentals Interview + AI Programming (Build an APP) - 2 hours Operating Principles & Impact - 1 hour Decision and offer within 48 hours, our process mirrors our pace of work, typically completed in a week. Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Key Accountabilities Set strategic direction for Barclays' competitor insight capability, ensuring alignment with Group strategy, business priorities and external market dynamics. Oversee end to end competitor deep dives, ensuring analyses are rigorous, data driven and tailored for senior executive and Board consumption. Drive enterprise understanding of the competitive landscape by building insight across Retail, Corporate, Wealth, Cards, Payments, and Investment Banking. Identify trends, risks and opportunities across traditional banks, fintech challengers and new market entrants (reflecting themes in competitor analysis such as digital differentiation and user experience levers). Shape strategic recommendations for senior leadership, grounded in evidence, benchmarking and scenario modelling. Build and maintain strong relationships across Business units, Finance, Strategy, Risk, Corporate Affairs and business units to ensure insight is integrated and timely. Act as the senior point of authority on competitor themes for strategic reviews. Lead and develop a high performing team, establishing analytical excellence, strong communication standards and a culture of objective challenge. Purpose of the role To analyse and assess market trends, competitor landscape, and potential risks and opportunities to inform strategic decision-making. Accountabilities Development and presentation of compelling strategic recommendations to senior management, addressing key business challenges and opportunities. Monitoring and evaluation of the effectiveness of implemented strategies, recommending adjustments as needed. Communication of complex strategic information clearly and concisely to diverse stakeholders. Identification and assessment of potential risks associated with the bank's strategic plans and recommend mitigation strategies. Conducting in-depth research and analysis of internal and external data, including market trends, competitor analysis, and economic forecasts. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Apr 08, 2026
Full time
Key Accountabilities Set strategic direction for Barclays' competitor insight capability, ensuring alignment with Group strategy, business priorities and external market dynamics. Oversee end to end competitor deep dives, ensuring analyses are rigorous, data driven and tailored for senior executive and Board consumption. Drive enterprise understanding of the competitive landscape by building insight across Retail, Corporate, Wealth, Cards, Payments, and Investment Banking. Identify trends, risks and opportunities across traditional banks, fintech challengers and new market entrants (reflecting themes in competitor analysis such as digital differentiation and user experience levers). Shape strategic recommendations for senior leadership, grounded in evidence, benchmarking and scenario modelling. Build and maintain strong relationships across Business units, Finance, Strategy, Risk, Corporate Affairs and business units to ensure insight is integrated and timely. Act as the senior point of authority on competitor themes for strategic reviews. Lead and develop a high performing team, establishing analytical excellence, strong communication standards and a culture of objective challenge. Purpose of the role To analyse and assess market trends, competitor landscape, and potential risks and opportunities to inform strategic decision-making. Accountabilities Development and presentation of compelling strategic recommendations to senior management, addressing key business challenges and opportunities. Monitoring and evaluation of the effectiveness of implemented strategies, recommending adjustments as needed. Communication of complex strategic information clearly and concisely to diverse stakeholders. Identification and assessment of potential risks associated with the bank's strategic plans and recommend mitigation strategies. Conducting in-depth research and analysis of internal and external data, including market trends, competitor analysis, and economic forecasts. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide. They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
For additional information, please review . Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The ideal candidate will combine deep AI engineering expertise with a strong understanding of the investment banking ecosystem, business workflows, and secure enterprise-scale deployment. Key Responsibilities Strategic AI Leadership - Partner with senior bankers and business leads to identify high-impact AI opportunities across deal origination, client intelligence, market analysis, and pitch automation. Develop and execute the AI engineering roadmap aligned to Banking tech strategy and enterprise architecture. AI Engineering & Architecture - Lead the design and development of scalable AI systems using LLMs, NLP, knowledge graphs, and machine learning pipelines. Architect secure, compliant AI solutions that integrate with market data, CRM, internal knowledge bases, and document repositories. Data Strategy - Drive integration of structured (e.g., financial data, CRM) and unstructured (e.g., filings, call transcripts, news) data to enable advanced insights. Oversee data engineering and ML feature pipelines in collaboration with data teams. Productization & Delivery - Convert proofs-of-concept into scalable, enterprise-grade tools. Embed AI solutions into banker workflows via co-pilots, dashboards, and smart document assistants. Governance & Compliance - Ensure all AI systems meet internal standards for explain ability, fairness, and compliance with regulatory obligations. Collaborate with risk, legal, and compliance teams on AI model governance. Team Building & Leadership - Build and lead a high-performing team of AI engineers, ML specialists, and applied data scientists. Foster a culture of innovation, delivery excellence, and business alignment. Qualifications Must-Have Skills & Experience Significant proven data science / AI engineering experience, with multiple years leading teams in financial services or enterprise environments. Demonstrated success building AI applications in investment banking, asset management, or capital markets domains. Deep expertise in ML, NLP, LLMs, retrieval-augmented generation (RAG), embeddings, and modern MLOps practices. Strong experience working with both structured financial datasets and unstructured data sources (e.g., filings, call transcripts, research). Familiarity with front-office workflows in ECM, DCM, M&A, and investment research. Experience deploying AI solutions in secure, high-compliance environments (on-premise, hybrid cloud, or private cloud). Strong communication and stakeholder management skills, especially with senior bankers and C-level executives. Preferred Experience with knowledge graphs and graph-based search. Familiarity with tools like Bloomberg, Refinitiv, Capital IQ, FactSet, PitchBook. Prior work on AI co-pilots, document summarization tools, or automated pitch generation. Exposure to enterprise CRM systems and client intelligence platforms. Advanced degree in Computer Science, AI, Applied Mathematics, or related quantitative field. What Success Looks Like AI tools embedded into daily workflows of bankers and analysts. Reduction in manual effort across client targeting, pitch preparation, and market monitoring. Data assets and ML models fully aligned with enterprise governance and architecture. Scalable AI platform that evolves with the pace of the business and innovation.Shape the future of investment banking with cutting-edge AI. Work at the intersection of technology, capital markets, and innovation. High visibility and impact across the front office and C-suite. Access to world-class data, partners, and AI infrastructure. What we'll provide you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Business Analysis / Client Services Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster. Role Summary We are seeking a visionary and hands-on Head of Applied AI Engineering to lead the design, development, and deployment of AI-driven solutions for our Banking division , covering Investment (ECM, DCM, M&A), Corporate and Commercial Banking. This role will bridge the front office and advanced technology, bringing intelligent automation and data-driven decision-making into the heart of dealmaking.
Apr 08, 2026
Full time
For additional information, please review . Engineer the future of global finance. At Citi, our Tech team doesn't just support finance - we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The ideal candidate will combine deep AI engineering expertise with a strong understanding of the investment banking ecosystem, business workflows, and secure enterprise-scale deployment. Key Responsibilities Strategic AI Leadership - Partner with senior bankers and business leads to identify high-impact AI opportunities across deal origination, client intelligence, market analysis, and pitch automation. Develop and execute the AI engineering roadmap aligned to Banking tech strategy and enterprise architecture. AI Engineering & Architecture - Lead the design and development of scalable AI systems using LLMs, NLP, knowledge graphs, and machine learning pipelines. Architect secure, compliant AI solutions that integrate with market data, CRM, internal knowledge bases, and document repositories. Data Strategy - Drive integration of structured (e.g., financial data, CRM) and unstructured (e.g., filings, call transcripts, news) data to enable advanced insights. Oversee data engineering and ML feature pipelines in collaboration with data teams. Productization & Delivery - Convert proofs-of-concept into scalable, enterprise-grade tools. Embed AI solutions into banker workflows via co-pilots, dashboards, and smart document assistants. Governance & Compliance - Ensure all AI systems meet internal standards for explain ability, fairness, and compliance with regulatory obligations. Collaborate with risk, legal, and compliance teams on AI model governance. Team Building & Leadership - Build and lead a high-performing team of AI engineers, ML specialists, and applied data scientists. Foster a culture of innovation, delivery excellence, and business alignment. Qualifications Must-Have Skills & Experience Significant proven data science / AI engineering experience, with multiple years leading teams in financial services or enterprise environments. Demonstrated success building AI applications in investment banking, asset management, or capital markets domains. Deep expertise in ML, NLP, LLMs, retrieval-augmented generation (RAG), embeddings, and modern MLOps practices. Strong experience working with both structured financial datasets and unstructured data sources (e.g., filings, call transcripts, research). Familiarity with front-office workflows in ECM, DCM, M&A, and investment research. Experience deploying AI solutions in secure, high-compliance environments (on-premise, hybrid cloud, or private cloud). Strong communication and stakeholder management skills, especially with senior bankers and C-level executives. Preferred Experience with knowledge graphs and graph-based search. Familiarity with tools like Bloomberg, Refinitiv, Capital IQ, FactSet, PitchBook. Prior work on AI co-pilots, document summarization tools, or automated pitch generation. Exposure to enterprise CRM systems and client intelligence platforms. Advanced degree in Computer Science, AI, Applied Mathematics, or related quantitative field. What Success Looks Like AI tools embedded into daily workflows of bankers and analysts. Reduction in manual effort across client targeting, pitch preparation, and market monitoring. Data assets and ML models fully aligned with enterprise governance and architecture. Scalable AI platform that evolves with the pace of the business and innovation.Shape the future of investment banking with cutting-edge AI. Work at the intersection of technology, capital markets, and innovation. High visibility and impact across the front office and C-suite. Access to world-class data, partners, and AI infrastructure. What we'll provide you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Job Family Group: Technology Job Family: Business Analysis / Client Services Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster. Role Summary We are seeking a visionary and hands-on Head of Applied AI Engineering to lead the design, development, and deployment of AI-driven solutions for our Banking division , covering Investment (ECM, DCM, M&A), Corporate and Commercial Banking. This role will bridge the front office and advanced technology, bringing intelligent automation and data-driven decision-making into the heart of dealmaking.
