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We're a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets. We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement. That's who we are. We're a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. Purpose As the Application Support Manager, you will be responsible for ensuring the stable and high-performing operation of applications across our Retail Technology business. This role plays a critical part in managing support teams, refining support processes and tools, and driving service excellence for our SaaS offerings, in-house applications, and third-party systems. You will collaborate closely with stakeholders from TechOps, IT Service Desk, Engineering, and Business teams to ensure seamless service delivery. Additionally, you will contribute to the ongoing modernization of our technology stack, ensuring we continuously improve and innovate our application support strategies Key Responsibilities: Own Application Support Lifecycle: Ensure end-to-end support for critical business applications, meeting SLAs and availability targets. Incident & Problem Management: Lead resolution and root cause analysis for all Retail application incidents, including major (P1/P2) issues. Escalation & Crisis Leadership: Act as the escalation point for major incidents and provide direction during critical outages. Stakeholder Collaboration: Engage with business, development, and infrastructure teams to address pain points and ensure smooth change and release transitions. Vendor Oversight: Manage third-party vendor performance and ensure accountability for service delivery. Service Monitoring & Metrics: Define and track KPIs, dashboards, and metrics to measure support quality and team performance. Proactive Monitoring: Drive proactive detection and prevention of incidents across Retail applications. Continuous Improvement: Lead ongoing enhancements in support processes, tools, and technologies. Documentation Management: Ensure Retail application documentation is complete, current, and valuable. Bug Fixes & Security: Oversee bug resolution and implementation of security enhancements. Reporting: Deliver regular performance and service reports to the Retail Engineering Director. Skills & Experience: Proven experience as an Application Support Manager or Lead within Financial Services or similarly regulated industries. Technical Expertise: Strong knowledge of Microsoft technologies: C#, VB.NET, SQL, IIS, .NET Core. Cloud and containerization experience with Azure, Docker, and AKS. Familiarity with modern web technologies, including React, REST APIs, and SOAP architectures. Skilled in managing P1/P2 incidents, business impact analysis, root cause investigations, and change coordination. Strong grasp of IT service management practices; ITIL v4 certification or equivalent preferred. Proactive Monitoring : Hands-on experience with tools like Dynatrace, Azure Application Insights, or similar platforms. Ability to use monitoring data to enhance application performance and user experience. Tools & Processes: Proficient with service and change management platforms: ServiceNow, JIRA Service Desk, Azure DevOps. Experienced in bug tracking, documentation, and change workflows. Proven people management, mentoring, and performance development experience. Proven ability to work cross-functionally with IT Service Desk, Infrastructure, and Engineering teams. Analytical & Communication Skills: Strong problem-solving abilities with a data-driven approach to service improvement. Excellent verbal and written communication skills; adept at conveying complex technical information to non-technical audiences. Security Awareness: Good understanding of enterprise security best practices and experience mitigating application vulnerabilities. Company Benefits A Competitive Salary, Pension Scheme and Life Assurance Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday Private Medical Cover and Income Protection, just in case A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets Opportunity to progress within your career both in-role and within the company FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site) A variety of Employee Funded Benefits available to you via our Online Benefits Portal Plus, several additional purchase options available for you and your loved ones Why Just? We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We've made good progress so far and encourage our people to make small and meaningful changes in their everyday lives, so that we can protect our planet for future generations. Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just. We have joined a number of initiatives including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+. There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity. What's clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other.

Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are a resident of the European Union or the European Economic Area,please click here .If you are a resident of theU.S., please click here . If you are a resident of the Philippines, please click here . If you are a resident of Korea click here . Please visit Samsung_Jobs to see job posting in Samsung Manufacturing subsidiaries. If you would like to be notified of new opportunities when they are posted, please click here . You will be asked to create an account first if you do not already have one. This site uses cookies to offer you a better browsing experience. Mandatory Cookies (Strictly necessary for the career site to function and expire at the end of thesession) - Session management cookies: user, device and session ID cookies along with timestamp cookies for timing out sessions after inactivity. -Application Security Management (ASM) cookies : to help protect web infrastructure from security attacks. -Routing cookies: to forward requests for a single session to the same server for consistency of service. Configurable Cookies (Optionally selected by user for the career site to function) -LinkedIn cookies : to apply for open positions using users' LinkedIn Profile.(Expiring at the end of the session) If you agree to allow configurable cookiesto be placed, please click the 'Accept Cookies'. posted on Posted Yesterday time left to apply End Date: August 4, 2025 (30+ days left to apply) job requisition id R103667 Position Summary Why join our team? Position Summary Why join our team? We're a growing team within the OneSamsung Digital & Social Media team, supporting all divisions from Mobile Experience (MX) to Consumer Electronics (CE), including Domestic Appliances (DA) and TV/AV. Our vision is bold: to build one of the UK's most aspirational influencer programmes in the UK; one that's culturally relevant, commercially effective, and a benchmark for the category. This role will support that mission by working closely with our influencer agencies to help shape and deliver high-profile campaigns across key product launches and global events. You'll be part of a supportive, fast-paced team that values creativity, collaboration, and impact, reporting into the Senior Influencer Manager and working alongside key organic social, digital, PR and brand stakeholders to bring our influencer strategy to life. Role and Responsibilities Your key responsibilities As Influencer Manager, you will support the execution of Samsung UK's influencer and creator strategy - helping bring our brand to life through compelling partnerships, standout content, and culturally relevant storytelling! Reporting into the Senior Influencer Manager, you'll work closely with our external influencer agency and internal teams across Mobile Experience (MX), TV, Display, Domestic Appliances (DA), Brand Marketing, D2C, and CSR, ensuring smooth delivery of campaigns that align with our key brand moments and product launches. You'll play a key role in shaping campaign briefs, coordinating delivery, and supporting performance tracking - while managing the day-to-day logistics and administration that keep our influencer programme running efficiently. Your Key Responsibilities will be: Campaign Delivery & Talent Coordination: Support the development of detailed campaign briefs for our agency to translate into partnerships Collaborate with internal collaborators to gather product, messaging, and audience insights to advise campaign planning Manage timelines, usage rights, and results across projects, ensuring clarity for all parties Coordinate with our influencer agency to ensure content is aligned with Samsung's brand, tone, and platform requirements Support the delivery of BAU content Influencer Programme Support: Help maintain and evolve our uads - including Team Galaxy, Home Squad and TV Squad - ensuring they reflect our brand and resonate with our audiences Assist in integrating content into broader campaign activations, events, and product moments Provide day-to-day support across campaign rollouts, from content tracking to approvals and post-campaign wrap-up and analysis Operational Excellence: Manage key administrative tasks including PO creation, contract coordination, budget tracking and asset management Maintain up-to-date campaign trackers, timelines, and internal reporting documents and dashboards Support event planning and on-the-ground influencer coordination where needed Performance Reporting: Work with the agency and Senior Influencer Manager to gather performance metrics, build reports, and contribute to post-campaign analysis Assist in crafting dashboards and summaries that showcase impact, identify findings, and guide future actions Internal & Agency Collaboration: Be a key point of contact for our influencer agency - supporting them with campaign inputs, timely feedback, and logistical coordination Work closely with internal teams across social, PR, paid media, and product marketing to ensure influencer content aligns with wider brand storytelling Support weekly team status meetings and agency catch-ups, helping to keep campaigns on track and collaborators aligned What we need for this role To thrive in this role, you will need: Experience working in influencer marketing or campaign delivery - either in-house, at an agency, or alongside creators An understanding of influencer culture and current platform trends across TikTok, Instagram, YouTube and more Strong organisational skills - comfortable managing multiple projects, deadlines and collaborators at once Excellent written and verbal communication - confident creating clear briefs, updates, and feedback Attention to detail - particularly around campaign logistics, content reviews, and asset delivery A proactive and collaborative approach - with the ability to adapt in a fast-paced, constantly evolving environment A genuine interest in culture, content, and storytelling Familiarity with influencer tools and analytics platforms is a plus What does success look like? Seamless Campaign Execution You'll support the delivery of influencer campaigns that are well-briefed, well-coordinated and aligned with Samsung's tone and standards Strong Agency Support You'll help empower our influencer agency to do their best work by providing clear briefs, organised timelines, and effective coordination and communication Quality Content You'll help ensure influencer content is high quality, platform-native and aligned to both the creative direction and campaign goals/brief Operational Efficiency You'll manage the admin and logistics that keep our influencer programme running smoothly - from contracts and POs to trackers and calendars Insightful Reporting You'll contribute to reporting that champions our influencer campaigns performance, drives learnings, and highlights the value of influencer marketing within the business One Samsung Storytelling You'll help ensure influencer content is integrated across divisions, aligning with Samsung's broader ecosystem messaging and supporting a consistent, unified brand narrative. The interview process Pre-screen: call with People team for overall suitability Stage one: informal chat with Senior Influencer Manager Stage two: small task and interview with Head of Digital and Social Media and Corporate Marketing Director - tbc Skills and Qualifications Benefits of working at Samsung include Hybrid working - 3 days in the office and 2 days at home per week Bonus scheme linked to individual, team and company performance Car allowance Pension contribution Three volunteering days each year Holiday - 25 days plus bank holidays and an additional day off for your birthday Access to discounts on a wide range of Samsung products Access to a discount shopping portal Partner Colleagues are not eligible for certain types of statutory leave such as Samsung Family Leave or Sick Leave policies but may be eligible for statutory payments via their agency Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need A note on equal opportunities We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: . You can change Country/Language at the bottom of the page . click apply for full job details

The Crime and Social Destabilisation (Societal Impacts) Team: AISI is launching a new Crime and Social Destabilisation workstream, focussed on assessing and mitigating societal-level harms caused by advanced AI systems, particularly in the areas of criminal activity, including mis/disinformation, radicalisation, social engineering, and fraud. The team will be responsible for advancing the state of science in evaluating these risks - with a goal to ensure that AI systems do not become tools for large-scale societal disruption. We are starting by recruiting an ambitious workstream lead to spearhead the work. The workstream will be situated within AISI's Research Unit, and you will report to Chris Summerfield, our Societal Impacts Research Director. Role Summary As workstream lead of a novel team, you will build a team to evaluate and mitigate some of the pressing societal-level risks that Frontier AI systems may exacerbate, including radicalization, misinformation, fraud, and social engineering. You will need to: Build and lead a talent-dense, multidisciplinary, and mission-driven team; Develop and deliver a strategy for building a cutting-edge crime and social destabilisation research agenda; Develop cutting edge evaluations which relate to these threat-models which can reliably assess the capability of Frontier AI systems; Deliver additional impactful research by overseeing a diverse portfolio of research projects, potentially including a portfolio of externally delivered research; Ensure that research outcomes are disseminated to relevant stakeholders within government and the wider community; Forge relationships with key partners in industry, academia, and across Government, including the national security community; Act as part of AISI's overall leadership team, setting the culture and supporting staff. The position offers a unique opportunity to push forward an emerging field, whilst part of an organization that is a unique and fast-growing presence in AI research and governance. Person specification: You may be a good fit if you have some of the following skills, experience, and attitudes: A track record of working to ensure positive outcomes for all of society from the creation of AI systems; Strong track record of leading multidisciplinary teams to deliver multiple exceptional scientific breakthroughs or high-quality products. We're looking for evidence of an ability to lead exceptional teams; Strong experience with mentorship of more junior team members; Comprehensive understanding of large language models (e.g. GPT-4), including both a broad understanding of the literature and hands-on experience with leading work that involves pre-training or fine-tuning LLMs; Demonstrable commitment to improving scientific standards and rigour, through the development and implementation of best practice research methods; Excellent communication skills, with a track record of translating complex research findings into actionable insights for policy makers; Experience working at the intersection of criminal activity technology, including digital platforms and artificial intelligence. This post requires Security Clearance (SC) as a minimum, and a willingness to undergo Developed Vetting (DV) if required. This is a UK Nationals only post, as it is a reserved position. More detail on Security Clearances can be found on the UK Government website.

Senior Director, Marketing Operations and Analytics page is loaded Senior Director, Marketing Operations and Analytics Apply locations Great Britain - London time type Full time posted on Posted Yesterday job requisition id R5543 About the Role Join a fast-paced, collaborative, and innovative team at the forefront of cybersecurity. As the Senior Director of Marketing Operations and Analytics, you will play a pivotal role in driving operational excellence and data-driven decision-making across our global marketing organization. Reporting to the VP, Growth Marketing and Operations, you will lead a high-performing team responsible for optimizing marketing operations, leveraging analytics to uncover actionable insights, and ensuring our marketing technology stack is fully utilized to drive pipeline generation, account engagement, and revenue growth. This is a critical leadership role that requires a strategic thinker with a deep understanding of marketing operations, analytics, and technology in the B2B SaaS space. You will work cross-functionally with IT, BI, sales operations, and finance to align on goals, metrics, and processes, ensuring a unified approach to measuring success. We're seeking a strategic leader who thrives in a fast-paced environment and is passionate about leveraging data and technology, particularly AI, to drive marketing success. The ideal candidate is a collaborative problem-solver with a deep understanding of marketing operations and analytics, a strong technical acumen, and a proven ability to lead high-performing teams. What You'll Do Operational Excellence: Design and implement clear, scalable processes that align with stakeholder needs and drive efficiency across the marketing organization. Marketing Technology Leadership: Collaborate with cross-functional teams to evaluate, select, and implement marketing technologies that deliver measurable business value. Data-Driven Insights: Leverage advanced analytics and automation, including AI, to optimize demand generation, improve account engagement, and enhance the customer experience. Embrace AI tools to automate routine tasks and provide deeper insights into customer behavior and campaign performance. System Integration: Ensure seamless integration of marketing systems with the broader tech stack to enhance automation, reporting, and customer journey optimization. Team Leadership: Lead and mentor a team of marketing operations and analytics professionals, fostering a culture of collaboration, innovation, and continuous improvement. Cross-Functional Collaboration: Partner with IT, BI, sales ops, and finance to align on shared goals, metrics, and definitions, ensuring consistency and accuracy in reporting. Project Management: Oversee complex, large-scale projects with multiple stakeholders, ensuring timely delivery and alignment with organizational priorities. Budget Management: Objectively analyze and secure budgets for marketing technologies, while measuring adoption, usage, and ROI. What You'll Bring Expertise in marketing operations and analytics, with a proven track record of success in B2B environments (preferably SaaS targeting global enterprise & mid-market buyers) Experience at a similar level to this role leading teams in marketing operations and analytics. Demonstrated success managing complex, large-scale projects with multiple stakeholders. Deep understanding of the marketing technology ecosystem, including marketing automation platforms, CRM systems, ABM tools, web personalization, marketing attribution, chatbots, and BI tools. Experience integrating marketing systems to optimize performance and enhance automation. Proven ability to set clear expectations for direct reports, evaluate performance, and support career growth. Strong collaboration skills, with the ability to work effectively across departments and with external agencies. Excellent analytical and problem-solving skills, with the ability to scope work, drive execution, and deliver on deadlines. Ability to leverage data to uncover insights and drive strategic decision-making. Bachelor's degree or equivalent experience in Marketing, Business, Operations, or a related field. DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

Customer Operations Director, Business Banking and Wealth Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ As Customer Operations Director you will lead the design, delivery, and scale of our customer operations function as we grow our footprint in business banking and digital wealth products, including pensions, savings, and investments. This role is key to ensuring we deliver frictionless, compliant, and high-impact service experiences for both individual and business customers, while continuously improving efficiency and supporting innovation. As a strategic leader, you will oversee our customer operations and change and continuous improvement teams with a focus on building a best-in-class function that supports growth, regulatory excellence, and customer trust. Leading Business Banking and Wealth Operations, proactively set out and deliver a clear strategy to achieve the next stage of our growth ambition. Owning and delivering world-class customer service through multi-channel management to deliver against all key goals and performance indicators with a strong focus on quality and customer experience. Creating a culture of continuous improvement, increasing productivity and efficiency through great people leadership, coaching and developing the skills of your team. Leading by example. You'll be a customer advocate in all you do and build a culture that your team is proud to be a part of, by owning and influencing engagement across the whole operation Enabling the safe and efficient delivery of change into the operation to allow us to scale and grow at pace Identifying potential operational risks and develop strategies to mitigate them along with ensuring compliance with relevant regulations and industry standards Developing and managing strategic partnerships across Monzo, and with new and existing third parties. You will build strong and effective stakeholder relationships throughout Engaging confidently with senior leadership including C-suite and VPs Engaging externally with industry experts and peers in external industry forums; responding to regulatory & industry requests for information Maturing our processes and controls within your areas of responsibility to take Monzo's control environment to the next level of maturity (and scalability). You have proven experience in customer operations leadership roles within a UK bank or financial services company (including FinTech) You have demonstrated success scaling customer operations in a high growth, regulated environment through automation, outsourcing and/or offshoring. You are comfortable leading large multi-site operations and have a track record of developing high performing teams, leading through change and delivering outstanding results. You have previous experience of business banking operations and experience with wealth management products, including pensions (SIPPs), ISAs, general investment accounts, and fund platforms would be an asset. You have a customer-obsessed mindset with a focus on user experience, regulatory integrity, and performance metrics. You can influence senior stakeholders and have a track record of solving complex problems and driving operational improvements that have real tangible impact. You're resilient and comfortable working in a fast paced environment where the day to day job is constantly evolving and changing. You're hands-on and great at delivery & execution with a strong bias for action, experimentation, and continuous improvement. You care deeply about building inclusive teams, developing talent, and creating a culture where people thrive. You are fluent in MacOS, Slack, and GSuite tools and the ability to adapt to learn new systems and processes What's in it for you This role can be based in our London office, Cardiff Office or UK remote (with ad hoc meetings in London and Cardiff) We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. The application journey has 4 key steps Stakeholder/Leadership Interview Values/Role Specific Interview Final interview Not ticking every box? That's totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we're dedicated to creating a diverse and welcoming team. If you're passionate about this role and keen to learn and grow with us, we encourage you to apply- even if you don't have everything that's listed just yet. Drop us your application, we'd love to hear from you! Please note you should submit your own application without help from other sources e.g Others/ChatGPT any applications whereby external support has been provided will be disqualified. Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us via The closing date for applications is Monday 14th July 4pm. Equal opportunities for everyone Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we're embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you have leadership experience within Banking and/or Wealth? Select Select A US Person is defined as someone who: was born in the United States (US) has at least 1 parent who was born in the US is a naturalised citizen of the US is a green card holder is a US tax resident Keeping your data safe is really important to us. Select Please confirm your UK Right to Work status. Select We legally have to verify your Right to Work in the UK before you can start working for us. We're asking for this information now so we know later what type of right to work check we need to do. Your answer to this question won't affect the outcome of your application, unless you'd need visa sponsorship but are applying to a role we can't sponsor. If you'd like to, please share your preferred pronouns (eg. they/them/theirs, she/her/hers). If you'd like to, please spell out your name how it's pronounced so we know how to say it. Identity survey Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is: Voluntary . And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not. Anonymous to Monzo . We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process. By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us. How would you describe your gender identity? Select . click apply for full job details

About the role Please note we're open to considering both Interim and Permanent applications for this opportunity. As the Director ofManagement Information & Business Insights you'll drive the evolution of our data strategy, enabling data-driven decisions that fuel innovation and operational excellence. Based from our Bristol office working on a hybrid basis (3 days in the office), you'll lead a small team of analytics professionals, ensuring the delivery of actionable insights to optimise product performance, enhance customer experience, and shape the future direction of the business. This role offers the opportunity to define the data strategy, shape the data culture, and make a tangible impact in a dynamic, fast-paced environment. Key areas of responsibility will include: Strategic leadership Defining and executing a management information and analytics strategy that supports Zellis' business goals. Mentoring and developing a high-performing team of analysts and data specialists, fostering a collaborative and innovative work culture across the Business Units and Group. Collaborating with executive leadership to identify data opportunities and inform strategic decision-making. Data analytics and insights Analysing financial, customer, product, and operational data to deliver actionable insights that drive performance and revenue growth. Identifying key performance indicators (KPIs) relevant to the software sector, enabling effective tracking of organisational success. Ensuring key metrics are clearly defined. Leveraging predictive analytics to anticipate trends and guide future initiatives. Management information systems Overseeing the data storage / warehouse strategy and data flows between systems, to ensure robust high quality data is available in real-time. Streamlining reporting processes to deliver consistent and timely insights to stakeholders across the organisation. Implementing advanced visualisation tools to present complex data in an accessible, impactful manner. Collaboration and stakeholder engagement Partnering with commercial and operational teams across the Business Units to embed data-led decision-making in their operations. Working closely with IT and external vendors to ensure that tools and systems align with the company's strategy and operational requirements. Acting as an ambassador for data and insights, promoting a culture of curiosity and evidence-based thinking across Zellis. Governance and compliance Ensuring compliance with UK and international data protection standards, including GDPR. Developing and upholding policies for the ethical use of data across the organisation. Skills & experience Qualifications and experience Extensive experience in a senior analytics role within the software or technology sector. Proven ability to lead and develop teams in a dynamic and fast-paced environment. Strong understanding of SaaS metrics, customer analytics, and industry-specific KPIs. Proficiency in tools like Tableau, Power BI, SQL, and cloud platforms such as Snowflake or AWS. Expertise in data governance and compliance within the UK and EU regulatory context. Bachelor's Degree in Data Science, Computer Science, or Business Analytics (Master's degree preferred). Key competencies Strategic thinker with a hands-on approach to problem-solving and execution. Exceptional communication skills, capable of translating technical data into actionable insights for non-technical stakeholders. Ability to foster a culture of innovation and continuous improvement. Collaborative and adaptable, with strong interpersonal skills to influence at all levels of the organisation. Results-driven, with a focus on delivering measurable impact through data. Benefits & culture At Zellis we create AI-enabled HR, workforce management and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from of our 3,000+ colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services.With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus bonus. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

We're , the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We're doing diagnostics differently, with a portfolio of brands tailored to both patients and providers, all backed by our world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers. WHAT YOU WILL BE GETTING INVOLVED IN: In this role, you will drive the product discovery, development, and execution of the business. This means driving our acquisition, fulfillment, and post-scan experiences of our d2c and b2b brands in the UK. You will work closely with cross-functional teams to break down product requirements, sequence features, and help deliver innovative solutions that meet the needs of our customers and drive business success. While the needs of a scaling startup are subject to rapid change, we expect the following general responsibilities: Discovery: Support our Head of Growth and Managing Director execute market research, analyze customer feedback, and collaborate with stakeholders to identify product opportunities and feature enhancements. Product Strategy Alignment: Align strategic initiatives with the product roadmap. Ensure all leadership and engineers understand how roadmap items align with the strategic focus for the business. Product Development: Work closely with engineering, design, and quality assurance teams to translate opportunities into a detailed specification. Drive the development process, ensuring timely delivery of high-quality features and releases. Go-to-Market: Collaborate with operations, marketing, sales, and customer success teams to develop go-to-market materials for new product launches and feature releases. Define documentation, training, and operational workflows to drive adoption. Customer Focus: Champion the voice of the customer throughout the product lifecycle. Conduct usability testing, user interviews, and data analysis to understand monitor success of product launches and validate the importance of feature requests Performance Tracking: Monitor key performance indicators (KPIs) and metrics to report on the success of product initiatives. Monitor product performance, analyze data, and communicate anomalies to optimize user experience and influence iteration Stakeholder Management: Build strong relationships with internal stakeholders, including senior leadership, operations team members, and finance teams. Communicate product updates, roadmap plans, and strategic priorities effectively to ensure alignment and support. THE TOP 4 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST 6 MONTHS ARE: Drive and ship core new d2c and b2b features to drive new business lines Enable a culture of gathering continuous insights. You'll help the growth and business teams establish a culture of continuously gathering qualitative and quantitative data to inform feature development Establish strong relationships with cross-functional teams to collaborate on seamless execution and product delivery from ideation to launch and sustainment Take over product roadmap, ensuring that features are sequenced against business objectives, and clear requirements are handed off to engineers WHAT YOU MIGHT BRING TO THE TABLE: 2-4 years of experience in product management or UX roles, preferably in marketplace and/or health tech, or tele-health products Proven track record of successfully launching and managing high visibility projects from conception to maturity. You've launched products customers love and are comfortable aligning lean teams to achieve well-defined business goals Strong understanding of product management methodologies, agile development practices, UX/UI design principles, and data-driven decision-making Strong collaboration skills and ability to communicate effectively with technical and non-technical stakeholders Ability to think strategically and execute tactically in a fast-paced, dynamic environment Passion for technology and innovation, with a customer-centric mindset Willingness to come to the London HQ office 3 times a week for close collaboration, team meetings, and events HOW WE WILL INTERVIEW YOU: We try to keep our interview process short to respect everyone's time. Due to availability, there may be a change to the order of the interview process, but generally speaking, this is what you can expect: Introductory call/interview with Devin, our Senior Talent Partner. The call is usually via telephone and will last around 30 minutes. Should it feel like there is an initial fit for all, we will invite you to a 45-minute video call with Humale, VP of Product. This more structured interview will deep-dive into the role and technical needs. All of our roles will have a small assessment stage. This might be in person, a take-home assessment or further video calls. Length varies, however, we are mindful that you will have your own work to do and, therefore, try to keep it as simple as possible. Meet the leadership team, hiring manager, and/or other team members. Again, the meeting length varies depending on the number of people and whether it is in person or via video call. Offer! BENEFITS: £50k - £65k salary Statutory pension Healthcare plan All the equipment needed for you to do your role effectively Flexible working Remote or hybrid working options Personal Development budgets 28 days annual leave plus bank holidays Wellness budget to spend via a partner platform Access to talking therapy Inclusive policies designed by our team, for our team Diversity at is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences. We are opposed to all forms of unlawful treatment and discrimination. Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.

We are looking to appoint an experienced SEO Specialist to join our BD and Marketing team based in our London office. You'll be working 3 days per week (60% FTE), with a possible extension to 4 or 5 days per week in the future, by mutual agreement. Hybrid working with 1 day per week in the office. Key responsibilities : Develop and implement SEO strategies in collaboration with the director of BD and marketing. Manage link building activities and technical SEO audits. Oversee on-page SEO and blog strategies. Conduct internal and external reporting on campaign progress. Improve website visibility, design, content, conversion, and engagement. Key experience required : At least 3 years of experience in SEO. Strong understanding of technical SEO (Pagespeed, robots.txt, sitemap.xml). Proficiency with Google Search Console and Google Analytics. Familiarity with SEO tools such as SEMrish (ideally), Ahrefs, Moz, Majestic, Screaming Frog. Experience with WordPress. Knowledge of PHP, JS, and databases (MySQL) is beneficial but not required. Excellent communication skills, both written and spoken. Fluency in English; additional languages (German or Spanish) are a plus. Additional SEO qualifications are beneficial. Within this varied role you will : Develop and implement effective SEO strategies to improve website rankings (in the UK, Spain and Germany) and drive organic traffic. Conduct in-depth keyword research, technical SEO audits, and competitor analysis. Optimise on-page elements, including meta tags, content, and internal linking structures. Identify and resolve technical SEO issues, collaborating with developers where necessary and ensure SEO best practices are integrated into the website's design and functionality. Create and manage high-quality backlink campaigns to enhance domain authority. Monitor and analyse SEO performance using tools such as Google Analytics, Search Console, and third-party platforms. Stay up-to-date with the latest SEO trends, algorithm updates, and best practices. Provide regular reports and insights demonstrating campaign success and areas for improvement. Collaborate with stakeholders to produce SEO-friendly blogs, service pages, and landing pages. Use insights to help shape content planning. Developing and maintaining performance reports to measure and communicate SEO performance (traffic, keyword rankings, organic conversions, etc.) Proactively recommend improvements based on data-driven insights, and ensure strategies are continually optimised to meet targets. Conducting regular site audits to identify opportunities for improving site structure, user experience, and technical SEO (e.g., mobile optimisation, page speed, URL structures, and schema markup). Ensuring SEO strategies align with the brand's positioning, tone and high-quality standards, maintaining a balance between performance and user experience. Optimising content and design to enhance both search visibility and user engagement. Benefits package Initially 18.5 days annual leave, rising to 23 days after 3 years' service and eventually 30 days after 15 years' service, with the option to annually buy or sell (up to) 3 days leave. Up to 6% (minimum 4.5% to meet auto enrollment requirements) firm contribution to group personal pension scheme. Interest free season ticket loan. Life assurance (x3 salary, and option to self-fund higher multiples). Private medical insurance (personal and option to self-fund family members). Health cash plan (personal, and option to self-fund family members). Wellness benefits Confidential employee assistance programme. Optional dental insurance. Wellness and mental health support. Optional critical illness cover. Lifestyle benefits Flexible working. Cycle to work scheme. GymFlex. Payroll giving for tax-free donations to charity. Matched funding for individual fundraisers and charity committee. Social and sporting events. An equality, diversity, and inclusion committee. A wellbeing committee. Charity and environmental committee.

Report to Associate Director / Director of Data The Aztec Group is seeking a highly skilled and experienced Data Platform Architect to join our team. This role is pivotal in designing and evolving our data platform to ensure it meets the strategic needs of our business and clients. The ideal candidate will possess extensive experience with Azure Data Platform technologies and a solid understanding of our industry. As a Data Platform Architect at Aztec Group, you will play a crucial role in shaping the future of our data infrastructure. Your responsibilities will encompass a wide range of tasks, from strategic planning and architecture design to hands-on implementation and optimisation. You will collaborate closely with the Director of Data to align our data platform initiatives with the overall business strategy, ensuring that our data solutions are robust, scalable, and capable of meeting the evolving needs of the organisation. In addition to technical expertise, this role requires strong leadership skills. You will provide guidance and mentorship to the data engineering team, fostering a culture of innovation and continuous improvement. Your ability to communicate effectively with both technical and non-technical stakeholders will be essential in driving successful data integration projects and ensuring seamless collaboration with our clients. You will act as a trusted advisor to the Director of Data, offering insights on emerging technologies and industry trends. Your strategic recommendations will help shape the future direction of our data capabilities, positioning Aztec Group as a leading data-driven fund administrator. Key responsibilities: Design and Implement Data Architecture: Develop scalable data architecture solutions that leverage the full suite and capabilities of Azure Data Platform technologies, particularly Azure Databricks. Strategic Alignment: Collaborate with the Director of Data to ensure that the data platform strategy supports and enhances the overall business objectives. This includes evaluating emerging technologies and trends to keep the platform at the forefront of innovation. Data Models and Integration Solutions: Lead the development and maintenance of robust data models, data storage solutions, and data integration processes. Ensure that these elements work seamlessly together to support business analytics and reporting needs. Architectural Patterns and Best Practices: Define and implement architectural patterns and best practices to enhance the efficiency, scalability, and reliability of the data platform. Master Data Management and Data Governance: Oversee the master data management initiatives to ensure data quality and consistency across the organisation. Collaborate with the Data Governance team to implement data governance frameworks to maintain high standards of data integrity, compliance, and security. Client Collaboration: Work closely with clients on integration projects, providing expert guidance and ensuring that data integration meets their specific requirements. This involves occasional travel to client sites for in-person collaboration. Data Security and Compliance: Implement and manage data security measures to protect sensitive information. Ensure that the data platform adheres to compliance standards and data governance frameworks. Performance Assessments: Conduct regular assessments of the data platform's performance, identifying areas for optimisation and improvement. Implement changes to enhance efficiency, reliability, and scalability. Technical Leadership and Mentorship: Provide mentorship and leadership to the data engineering team, fostering a culture of collaboration, continuous learning, and innovation. Guide and support data engineers in their professional development and ensure adherence to best practices. Advisor Role: Serve as a trusted advisor to the Director of Data, offering insights and recommendations on the future direction of the data platform and its capabilities. This includes anticipating industry trends and suggesting strategic enhancements. Collaboration with Third Party Consultancies: Experience in collaborating with third-party consultancies to leverage external expertise and resources. Business Partnership: Partner with business stakeholders to identify opportunities for leveraging data capabilities to drive business growth and innovation. Explore the art of the possible to develop solutions that meet business needs. Skills, knowledge, expertise: Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degrees or relevant certifications are a plus. Technical Expertise: Proven experience with Azure Data Platform technologies, particularly Azure Databricks. Familiarity with other cloud platforms (e.g., AWS, Google Cloud) is advantageous. Industry Experience: Previous experience in the Alternative Investment Fund industry is a plus but non-essential. Data Architecture and Modelling: Strong knowledge of data architecture principles, data modelling techniques, and best practices for data integration. Experience with data governance frameworks and compliance standards. Problem-Solving Skills: Excellent analytical and problem-solving skills, with the ability to identify and resolve complex data issues. Communication Skills: Strong verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders and collaborate effectively with diverse teams and clients. Preferred Skills: Knowledge of machine learning and AI technologies. Experience with big data tools and techniques. Familiarity with data visualization tools and reporting software. Builds open and trusting relationships Acts in the organisation's best interests A focus on detail while being able to look at the big picture Organised and disciplined but able to cope with ambiguity Tendency to approach problems in a positive and constructive manner Works effectively using mutual influence across functions Capacity to spot issues and distil the important from the unimportant Highly pragmatic and action orientated Excellent ability to inspire and influence others Clear and grounded set of values that align to the Aztec's Values Values the flexible and work-life balance agenda You will need to be quick to learn new systems and be great with people, as close working relationships between our colleagues and clients is at the heart of what we do. Beyond that, we will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Technology team and unbox your passion at a multi-award-winning leader in the alternative fund management industry.

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK, and together we use our expertise to help them achieve their ambitions and build a sustainable future. We are seeking an experienced Senior Cyber Security Engineer who is looking to grow in a friendly environment. We are flexible, inclusive, committed to your wellbeing, and passionate about supporting your potential. Let's grow together. Purpose of the role Reporting to the Head of Cyber Security, the Cybersecurity Engineer will be part of a team ensuring the security of all group systems, infrastructure (cloud and on-premises), and applications. The role involves delivering and implementing the bank's technology roadmap, ensuring best practices, security standards, and policies are followed. Good communication skills, both verbal and written, are essential, along with the ability to document delivery effectively. The role requires collaboration across teams and disciplines such as Infrastructure and Architecture within an agile environment. This position supports the bank's Security, Digital, and Cloud strategies. Duties and responsibilities Experience with SIEM tools (MS Sentinel advantageous) Understanding of Web technologies and Web Application Firewalls (WAF) Knowledge of Windows Server infrastructure (2012, 2016, 2019), Active Directory, and Azure AD Ability to understand and articulate interoperability between technologies and design pragmatic security solutions for the bank Effective collaboration with internal and external SMEs/partner organizations Experience with frameworks such as ISO 27001/2, SOC, NIST, or COBIT About You Skills Recognized leading security qualification or working towards one (e.g., CiSP, CompTIA) Ideally Microsoft Azure certifications such as AZ-500 or MS-500 Experience working in hybrid cloud environments, adaptable to both on-premises and cloud platforms Ability to articulate technology interoperability and design security solutions pragmatically Proven effectiveness working with SMEs in agile settings Qualifications and experience Must hold a recognized security qualification (e.g., CiSP, CompTIA) and have experience working in a regulated environment, delivering security solutions across multiple projects and technologies. We encourage applications even if not all criteria are met. We value diversity and welcome passionate individuals to join us. Working hours 37.5 hours per week, with flexible working options considered. We promote hybrid working to support work-life balance, with arrangements varying by business area. Training Relevant training will be provided. Inclusion As a Disability Confident Employer, we aim to make our vacancies accessible. Please contact our recruitment team if adjustments are needed during the process. About Us What we offer Generous holiday allowance, including days off for your birthday, Christmas Eve, and New Year's Eve, with options to buy or sell leave Share Save Scheme at a discounted rate Profit sharing Pension contributions up to 10% Family-friendly policies, including enhanced parental leave Employee discounts on entertainment, travel, shopping, and more Volunteering days Life Assurance and Personal Accident Cover Our commitments Flexibility: Hybrid working arrangements Inclusivity: We celebrate diversity and foster an inclusive environment Voice: Opportunities to influence and share your views Wellbeing: Resources and programs to support your health and happiness Development: Personalized growth plans to help you reach your potential

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Smarsh is seeking an IT Specialist to join our office in London, Canary Wharf. As the IT Specialist, you will serve and interface with representatives from every department on a regular basis to solve daily challenges and needs. This role requires a high degree of customer service and expertise. You must have the right mix of technical support skills, customer urgency and passion for deploying the right solutions to solve changing business needs. You will have proven experience with macOS, JAMF, Windows, Office 365 applications, and MS Teams. This is a full-time hybrid position working out of our London, Canary Wharf, office. How will you contribute? Provide first-line response to internal customers requiring assistance with IT issues. Respond to requests for technical assistance by phone, email, drive-bys and/or using service desk management system. Track and own issues to resolution and updating the service management system. Troubleshoot and manage mission critical business solutions including but not limited to Windows, macOS, Office 365, MS Teams, computer hardware, and other new and emerging technology solutions. Create and manage Active Directory accounts for corporate users & systems. Maintain desktops, laptops and tablets including both hardware and software. Maintain office devices including multifunction printers, VOIP equipment, mobile devices, and AV equipment. Create, maintain and delete Active Directory accounts for corporate users & systems. Take ownership of macOS/iOS environments, lead administration via Jamf Cloud. Perform other ad-hoc projects or tasks as assigned. Other duties as assigned. What will you bring? Bachelor's degree is preferred. A minimum of 2 years of experience with help desk assistance Demonstrated experience with troubleshooting various computer-related issues. Service Desk Support, Windows and Mac hardware support, M365, Jira, AD, customer service, remote support Proven experience with macOS, Jamf, Windows, Office 365 applications, and MS Teams Or equivalent combination of education and experience. What do we offer? We value our people and offer a competitive salary along with company bonus Strong maternity and paternity scheme A workplace pension scheme Take what you need holiday package Private medical insurance Dental plan Group life assurance Group income protection Employee assistance programme A monthly wellness allowance Adoption assistance Stock options Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment. Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Role: Business Director Department/Team: Connections Planning Role Objective We are recruiting a highly skilled and driven media planner to join our Connections Planning team as a Business Director. You will work on the Ford account in the UK, which is the largest auto advertiser and a key account at Mindshare. This role involves close collaboration with creative and account management teams within the Ford agency structure, primarily working with VMLYR. Work Environment Our team adopts a fully integrated approach across media, creative, and client teams, working across three locations: two days at Ford's Dunton office (Monday-Tuesday), one day at VML Sea Containers House (Wednesday), and one day at Mindshare Rose Court (Thursday). Travel costs are covered. About the Role This senior planning position involves directing and overseeing the creation and execution of integrated media strategies to achieve outstanding results for Ford UK. You will lead strategic planning, manage annual budgets, and work with the 'Live Planner' to monitor ongoing campaign performance, focusing on channel selection and consumer insights. Key Responsibilities Strategic Leadership: Lead the development of strategic planning and annual media strategies, utilizing audience insights and category understanding to inform campaign approaches. Guide client teams during briefings to ensure clarity and actionability. Relationship Management: Maintain strong partnerships with Ford UK, VMLYR, channel teams, and other cross-agency partners. Act as the primary strategic liaison with VML teams for responsive inputs, creative assets, and delivery management. Ensure transparent communication across all campaign stages. Team Leadership: Manage and mentor the Connections Planning team, oversee workloads, foster professional growth, and ensure timely delivery of high-quality outputs. Conduct weekly status reports to maintain accountability. Campaign and Budget Management: Strategically manage and adapt the allocation of budgets, identify potential risks, and implement mitigation strategies. Ensure campaigns meet KPIs and adapt strategies as needed. Innovation and Collaboration: Work with central strategy teams to align local initiatives with broader strategies. Explore and introduce innovative media solutions, champion digital innovation, and leverage emerging platforms to keep Ford UK competitive. About You Proven senior experience in strategic media planning, preferably within automotive or similar industries. Ability to simplify complex client requests, visualize strategic solutions, and guide teams effectively. Extensive experience managing budgets, strategic planning, and leading teams. Expert knowledge of audience research tools (e.g., TGI, Touchpoints) and awareness of additional media data sources. Skilled in designing measurement frameworks with clear insights. Excellent communication and relationship management skills, capable of presenting to senior clients. Passionate about innovation, flexible, proactive, and a challenger mindset. Highly organized with strong foresight, managing priorities proactively and meeting deadlines. Committed to team development, collaboration, and continuous growth. What We Offer Competitive salary aligned with experience 25 days annual leave plus your birthday off Ongoing training and development opportunities Flexible working arrangements Access to industry conferences and awards Career and personal growth opportunities Private Healthcare Excellent pension scheme About Mindshare Mindshare is a global marketing and media services network with over £23 billion in billings worldwide. We collaborate with leading brands like Unilever, Ford, KFC, Marks & Spencer, and TK Maxx. Our network spans 116 offices across 86 countries, dedicated to delivering competitive marketing advantages. Our Approach We aim to drive Good Growth-growth that is enduring, inclusive, and sustainable-by placing people at the center of our strategies. We emphasize responsible media use, understanding people beyond demographics, and creating meaningful media experiences. Our values are Energy, Empathy, and Impact. Working at Mindshare We invest in our people's development and foster an inspiring environment through initiatives like our annual event, Huddle. We are committed to diversity and inclusion, with Employee Resource Groups supporting a welcoming and confident workplace for all.

About the Role Join a fast-paced, collaborative, and innovative team at the forefront of cybersecurity. As the Senior Director of Marketing Operations and Analytics, you will play a pivotal role in driving operational excellence and data-driven decision-making across our global marketing organization. Reporting to the VP, Growth Marketing and Operations, you will lead a high-performing team responsible for optimizing marketing operations, leveraging analytics to uncover actionable insights, and ensuring our marketing technology stack is fully utilized to drive pipeline generation, account engagement, and revenue growth. This is a critical leadership role that requires a strategic thinker with a deep understanding of marketing operations, analytics, and technology in the B2B SaaS space. You will work cross-functionally with IT, BI, sales operations, and finance to align on goals, metrics, and processes, ensuring a unified approach to measuring success. We're seeking a strategic leader who thrives in a fast-paced environment and is passionate about leveraging data and technology, particularly AI, to drive marketing success. The ideal candidate is a collaborative problem-solver with a deep understanding of marketing operations and analytics, a strong technical acumen, and a proven ability to lead high-performing teams. What You'll Do Operational Excellence: Design and implement clear, scalable processes that align with stakeholder needs and drive efficiency across the marketing organization. Marketing Technology Leadership: Collaborate with cross-functional teams to evaluate, select, and implement marketing technologies that deliver measurable business value. Data-Driven Insights: Leverage advanced analytics and automation, including AI, to optimize demand generation, improve account engagement, and enhance the customer experience. Embrace AI tools to automate routine tasks and provide deeper insights into customer behavior and campaign performance. System Integration: Ensure seamless integration of marketing systems with the broader tech stack to enhance automation, reporting, and customer journey optimization. Team Leadership: Lead and mentor a team of marketing operations and analytics professionals, fostering a culture of collaboration, innovation, and continuous improvement. Cross-Functional Collaboration: Partner with IT, BI, sales ops, and finance to align on shared goals, metrics, and definitions, ensuring consistency and accuracy in reporting. Project Management: Oversee complex, large-scale projects with multiple stakeholders, ensuring timely delivery and alignment with organizational priorities. Budget Management: Objectively analyze and secure budgets for marketing technologies, while measuring adoption, usage, and ROI. What You'll Bring Expertise in marketing operations and analytics, with a proven track record of success in B2B environments (preferably SaaS targeting global enterprise & mid-market buyers) Experience at a similar level to this role leading teams in marketing operations and analytics. Demonstrated success managing complex, large-scale projects with multiple stakeholders. Deep understanding of the marketing technology ecosystem, including marketing automation platforms, CRM systems, ABM tools, web personalization, marketing attribution, chatbots, and BI tools. Experience integrating marketing systems to optimize performance and enhance automation. Proven ability to set clear expectations for direct reports, evaluate performance, and support career growth. Strong collaboration skills, with the ability to work effectively across departments and with external agencies. Excellent analytical and problem-solving skills, with the ability to scope work, drive execution, and deliver on deadlines. Ability to leverage data to uncover insights and drive strategic decision-making. Bachelor's degree or equivalent experience in Marketing, Business, Operations, or a related field. DEI Statement Cybersecurity is a community effort. That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course. We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.