Senior Retention Manager Salary: £44,096 per annum Hours: Full time Contract: 12-month FTC Location: Kings Cross, London - Hybrid (minimum 2 days in office) Who are we? Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK. We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value. We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team. The role We are looking for an experienced Senior Retention Manager to drive satisfaction, increase revenue and develop lasting engagement for Art Fund's membership, The National Art Pass. In this pivotal role, you will deliver a step change in the overall membership experience, leveraging your expertise in membership marketing, campaign optimisation, audience segmentation and CRM systems. You will lead the design and delivery of targeted campaigns across email, print, and digital channels, using audience insights to maximise performance and enhance member satisfaction. The ideal candidate will have extensive experience in delivering effective marketing programmes in a membership or loyalty context and as well as being a confident, insight-driven decision maker. This is an exciting opportunity to join the membership team at one of the UK's leading arts organisations, playing a key role in achieving Art Fund's charitable mission. Key Employee Benefits Generous Annual leave - 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas. Free National Art Pass (NAP) - for yourself and another person of your choice. Free Entry to Exhibitions Life Assurance - cover for up to three times your basic salary. Season Ticket Loan Pensions - Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%. Closing deadline: 23.59pm on Sunday 11 January 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect. We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation. Non-UK nationals will require current and valid permission to work in the UK. Please note that any suspected use of AI in relation to answering sift questions will be marked down. No agencies please.
Dec 20, 2025
Full time
Senior Retention Manager Salary: £44,096 per annum Hours: Full time Contract: 12-month FTC Location: Kings Cross, London - Hybrid (minimum 2 days in office) Who are we? Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK. We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value. We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team. The role We are looking for an experienced Senior Retention Manager to drive satisfaction, increase revenue and develop lasting engagement for Art Fund's membership, The National Art Pass. In this pivotal role, you will deliver a step change in the overall membership experience, leveraging your expertise in membership marketing, campaign optimisation, audience segmentation and CRM systems. You will lead the design and delivery of targeted campaigns across email, print, and digital channels, using audience insights to maximise performance and enhance member satisfaction. The ideal candidate will have extensive experience in delivering effective marketing programmes in a membership or loyalty context and as well as being a confident, insight-driven decision maker. This is an exciting opportunity to join the membership team at one of the UK's leading arts organisations, playing a key role in achieving Art Fund's charitable mission. Key Employee Benefits Generous Annual leave - 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas. Free National Art Pass (NAP) - for yourself and another person of your choice. Free Entry to Exhibitions Life Assurance - cover for up to three times your basic salary. Season Ticket Loan Pensions - Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%. Closing deadline: 23.59pm on Sunday 11 January 2026 Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect. We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation. Non-UK nationals will require current and valid permission to work in the UK. Please note that any suspected use of AI in relation to answering sift questions will be marked down. No agencies please.
Are you a creative, dynamic and enthusiastic Senior Account Executive/Account Manager with a passion for and experience in high end interior design? Look no further because we have an exciting opportunity for you! A leading PR agency is currently seeking an exceptional Account Manager to join our friendly team in London. Hybrid working with 4 days a week in the office. They work with the biggest names in the interiors and arts fields. Their campaigns are insightful and innovative, delivering outstanding results that keep their clients coming back for more. And now you have the chance to be part of it all! As their new Senior Account Executive/Account Manager, you will have experience under your belt and relevant contacts to bring to the table. You will be responsible for managing client campaigns on a day-to-day basis, implementing campaign strategies, liaising with journalists across national and international publications in our sectors, organizing press trips and events, among other responsibilities. This is a client-facing role that will suit someone who sees the benefits of working within a small team of industry specialists under close direction and mentorship. They pride themselves on delivering insightful campaigns and maintaining strong client retention so having excellent writing skills such as proficiency in all areas of writing including press releases, comment and copy as well as pitching skills would be required. They offer competitive benefits such as company MacBook, office closure between Christmas and New Year, regular company social events including annual Christmas party amongst others. If you're looking for the chance to develop relationships with world-class organisations while working alongside some of the industry's top brands within a nurturing environment then apply now!
Dec 19, 2025
Full time
Are you a creative, dynamic and enthusiastic Senior Account Executive/Account Manager with a passion for and experience in high end interior design? Look no further because we have an exciting opportunity for you! A leading PR agency is currently seeking an exceptional Account Manager to join our friendly team in London. Hybrid working with 4 days a week in the office. They work with the biggest names in the interiors and arts fields. Their campaigns are insightful and innovative, delivering outstanding results that keep their clients coming back for more. And now you have the chance to be part of it all! As their new Senior Account Executive/Account Manager, you will have experience under your belt and relevant contacts to bring to the table. You will be responsible for managing client campaigns on a day-to-day basis, implementing campaign strategies, liaising with journalists across national and international publications in our sectors, organizing press trips and events, among other responsibilities. This is a client-facing role that will suit someone who sees the benefits of working within a small team of industry specialists under close direction and mentorship. They pride themselves on delivering insightful campaigns and maintaining strong client retention so having excellent writing skills such as proficiency in all areas of writing including press releases, comment and copy as well as pitching skills would be required. They offer competitive benefits such as company MacBook, office closure between Christmas and New Year, regular company social events including annual Christmas party amongst others. If you're looking for the chance to develop relationships with world-class organisations while working alongside some of the industry's top brands within a nurturing environment then apply now!
Join Our Team as a Fostering Practice Manager Wales Fostering Service We're offering an exciting opportunity to become aFostering Practice Managerwithin our dedicatedWales Fostering Team. Reporting directly to theOperations Manager, you will lead a team of skilled and passionateSupervising Social Workers, ensuring they deliver exceptional supervision, support, and training to foster parents and their families. Your leadership will help foster parents provide trauma-informed care that transforms the lives of children and young people. In this pivotal role, you will: Lead and inspireyour team to meet evolving service demands through high-quality supervision and adherence to fostering regulations in Wales. Support recruitment and retentionof foster carers, contributing to strategic development and service improvement. Collaborate with external partners, including local authorities, health and education professionals, and child welfare organisations, to ensure holistic care for children and families. We're looking for a driven individual with substantial supervisory experience in social care, ready to take the next step in their career. Whether you're an experiencedTeam Manager,Deputy Manager, or a seasoned leader seeking a fresh challenge, this role offers a platform to share your expertise and make a lasting impact. You'll be part of a supportive and knowledgeable team, with access to coaching, mentoring, and leadership development from theOperations Manager,Assistant Head of Business, and wider service colleagues. What We're Looking For: Arelevant professional qualificationand current registration. Minimum3 years post-qualification experience, with strong knowledge of fostering regulations in Wales. Experience inrecruitment strategy developmentor collaboration with Recruitment/Marketing Officers. Confidence usingsocial media platformsto promote fostering and enhance visibility across Wales. Proven ability to lead organisational change, manage performance, and drive service excellence. Strong communication skills, especially in complex or challenging situations. Ready to Apply? Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Pay & Reward Framework We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's?values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our?People & Culture?Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application. Benefits Workplace Offer: What it means for you Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer T&C's apply based on contract JBRP1_UKTJ
Dec 19, 2025
Full time
Join Our Team as a Fostering Practice Manager Wales Fostering Service We're offering an exciting opportunity to become aFostering Practice Managerwithin our dedicatedWales Fostering Team. Reporting directly to theOperations Manager, you will lead a team of skilled and passionateSupervising Social Workers, ensuring they deliver exceptional supervision, support, and training to foster parents and their families. Your leadership will help foster parents provide trauma-informed care that transforms the lives of children and young people. In this pivotal role, you will: Lead and inspireyour team to meet evolving service demands through high-quality supervision and adherence to fostering regulations in Wales. Support recruitment and retentionof foster carers, contributing to strategic development and service improvement. Collaborate with external partners, including local authorities, health and education professionals, and child welfare organisations, to ensure holistic care for children and families. We're looking for a driven individual with substantial supervisory experience in social care, ready to take the next step in their career. Whether you're an experiencedTeam Manager,Deputy Manager, or a seasoned leader seeking a fresh challenge, this role offers a platform to share your expertise and make a lasting impact. You'll be part of a supportive and knowledgeable team, with access to coaching, mentoring, and leadership development from theOperations Manager,Assistant Head of Business, and wider service colleagues. What We're Looking For: Arelevant professional qualificationand current registration. Minimum3 years post-qualification experience, with strong knowledge of fostering regulations in Wales. Experience inrecruitment strategy developmentor collaboration with Recruitment/Marketing Officers. Confidence usingsocial media platformsto promote fostering and enhance visibility across Wales. Proven ability to lead organisational change, manage performance, and drive service excellence. Strong communication skills, especially in complex or challenging situations. Ready to Apply? Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. Pay & Reward Framework We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's?values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our?People & Culture?Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application. Benefits Workplace Offer: What it means for you Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata The ability to buy up to another 5 days annual leave via our HolidayPlus scheme A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options Service related sick pay from day 1 Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension Cycle2work scheme Interest free season ticket loans Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal 20% discount at Barnardo's stores Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc Free access to round the clock employee assistance program for advice and support Access to Barnardo's Learning and Development offer T&C's apply based on contract JBRP1_UKTJ
Fundraising Manager (Challenge Events & Community) Help us build the best supporter experience in the charity sector Location: Remote/Hybrid/Office (Tunbridge Wells) Salary: £30,000 - £45,000 (depending on experience) Type: Full-time, Permanent What we're building Every year, 3,000+ swimmers take on some of the UK's most iconic open water challenges, including the Dart10k, Bantham Swoosh and The Hurly Burly along with our growing series of 24-hour Wild Swim Relays. They swim so that disabled kids who need it most can get life-changing swimming lessons. Last year, these swimmers raised over £1m. This year, we want to double it. And we need someone who can help us get there. We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own the events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. We've just brought in a new Fundraising Director, and this role is a cornerstone of the team we're building. If you want to help define how a modern charity does supporter care, this is your chance. The opportunity This isn't a "send some emails and answer some queries" role. This is a "build something and make it brilliant" role. You'll own the entire experience for our 3,000 swimmers from the moment they sign up, through their training and fundraising journey, to the event itself (yes, you'll be there), and beyond. You'll design the journey, execute it, measure it, improve it, and scale it. You'll have the freedom to experiment. Want to test a new communication sequence? Build a WhatsApp community? Launch a training programme? Run in-person meet ups? Create a membership product? Brilliant, build the business case and let's do it. You'll work with real people who are doing something remarkable. You'll get to know them, thank them, support them, and help them raise more money than they thought possible. And you'll do it in a way that makes them want to come back year after year. You'll also work closely with our Fundraising Director, Events and Marketing teams to turn our swimmers into our best marketing channel, because the people who've experienced our events are the ones who'll bring their friends next year. And you'll grow with us. We're scaling fast, and we need people who can scale with us, whether that's into senior leadership, building out new teams, or launching new products. This is a mission-critical role in driving Level Water's income growth. Every strong supporter relationship you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher. This is the most exciting job in the charity sector for the right person. What you'll actually do This role owns the supporter experience as a growth engine. You'll set strategy, drive innovation, and be accountable for how supporter care translates into income, retention and long-term loyalty. You'll work closely with the Senior Leadership Team to shape priorities, influence decisions, and build something that scales - not just for this year's events, but for the future of Level Water. Build relationships that matter: Get to know our swimmers. Design the experience. Call them. Thank them. Make them feel valued. Be there at events throughout the summer meeting people, creating unforgettable experiences, and giving them reasons to come back. Deliver the personal touches that deepen connections: handwritten cards, phone calls, training tips, impact updates, recognition, celebration. Design and optimise the supporter journey: Own the end-to-end experience: from sign-up emails to post-event stewardship. Map out communications across our events portfolio throughout the year and execute them brilliantly. Use data to spot opportunities; where are people dropping off? Where can we increase average fundraising? What messages work best? Test everything. Buttons, subject lines, timing, tone obsess over the details that drive results. Identify and unlock growth opportunities: Spot the swimmers who could become major donors, corporate partners, or monthly givers and move them along that journey. Cross-sell and upsell: if someone's just completed their first challenge, how do we make them another offer that they can't refuse? Track, report, and improve: Keep our CRM up to date and use it intelligently. Report regularly on what's working and what's not: fundraising targets, engagement metrics, retention rates. Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt? Who we're looking for We care much more about how you work than what you've done. You don't need fundraising experience. You don't need charity sector experience. You don't even need customer success experience though if you have it, great. What you do need: Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do. You're looking for opportunities. A knack for building relationships. You genuinely care about people and you're good at making them feel it whether that's over email, on the phone, or in person. A data brain. You can look at numbers and spot the story. You know that "engagement is up 12%" means something, and you know how to act on it. A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing. An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it? Ambition. You want to grow. You want to get better. You want to build something you're proud of. Organisation: Strong attention to detail, with the ability to juggle multiple projects and stay calm under pressure. Bonus points if: You love being outdoors (swimming, hiking, wild camping, anything that gets you outside). You've worked in a startup, scale-up, or high-growth environment. You've designed customer journeys, retention strategies, or growth loops. You've worked in sales, account management, hospitality, retail management, or anything that required you to build relationships and hit targets. Why Level Water? Our values - Bold, Driven, Personal, and Joyful - are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about people, and help create experiences that feel genuinely joyful to be part of. Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better. Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here. Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do. Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll be part of creating experiences that people remember forever. Practical details: Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice. You'll attend weekend events throughout the summer (with time off in lieu). Salary: £30k - £45k depending on experience. How to apply We want to hear from you in whatever way best shows us who you are and how you think. Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are. Here's what we'd love to know: How you think about supporter experience: Imagine one of our swimmers has just signed up for the Dart10k but hasn't started fundraising yet. Walk us through how you'd engage them over the next 8 weeks to help them raise as much as possible and feel brilliant about it. What excites you about this role: Tell us why this opportunity appeals to you specifically. Something you're proud of: Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen. Before you apply: If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat. Book a call with me Here. Stalk me on LinkedIn Ready to apply? Send your application by an email via the button below with the subject line: "Fundraising at Level Water - Your Name " Deadline: We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us. . click apply for full job details
Dec 19, 2025
Full time
Fundraising Manager (Challenge Events & Community) Help us build the best supporter experience in the charity sector Location: Remote/Hybrid/Office (Tunbridge Wells) Salary: £30,000 - £45,000 (depending on experience) Type: Full-time, Permanent What we're building Every year, 3,000+ swimmers take on some of the UK's most iconic open water challenges, including the Dart10k, Bantham Swoosh and The Hurly Burly along with our growing series of 24-hour Wild Swim Relays. They swim so that disabled kids who need it most can get life-changing swimming lessons. Last year, these swimmers raised over £1m. This year, we want to double it. And we need someone who can help us get there. We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own the events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. We've just brought in a new Fundraising Director, and this role is a cornerstone of the team we're building. If you want to help define how a modern charity does supporter care, this is your chance. The opportunity This isn't a "send some emails and answer some queries" role. This is a "build something and make it brilliant" role. You'll own the entire experience for our 3,000 swimmers from the moment they sign up, through their training and fundraising journey, to the event itself (yes, you'll be there), and beyond. You'll design the journey, execute it, measure it, improve it, and scale it. You'll have the freedom to experiment. Want to test a new communication sequence? Build a WhatsApp community? Launch a training programme? Run in-person meet ups? Create a membership product? Brilliant, build the business case and let's do it. You'll work with real people who are doing something remarkable. You'll get to know them, thank them, support them, and help them raise more money than they thought possible. And you'll do it in a way that makes them want to come back year after year. You'll also work closely with our Fundraising Director, Events and Marketing teams to turn our swimmers into our best marketing channel, because the people who've experienced our events are the ones who'll bring their friends next year. And you'll grow with us. We're scaling fast, and we need people who can scale with us, whether that's into senior leadership, building out new teams, or launching new products. This is a mission-critical role in driving Level Water's income growth. Every strong supporter relationship you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher. This is the most exciting job in the charity sector for the right person. What you'll actually do This role owns the supporter experience as a growth engine. You'll set strategy, drive innovation, and be accountable for how supporter care translates into income, retention and long-term loyalty. You'll work closely with the Senior Leadership Team to shape priorities, influence decisions, and build something that scales - not just for this year's events, but for the future of Level Water. Build relationships that matter: Get to know our swimmers. Design the experience. Call them. Thank them. Make them feel valued. Be there at events throughout the summer meeting people, creating unforgettable experiences, and giving them reasons to come back. Deliver the personal touches that deepen connections: handwritten cards, phone calls, training tips, impact updates, recognition, celebration. Design and optimise the supporter journey: Own the end-to-end experience: from sign-up emails to post-event stewardship. Map out communications across our events portfolio throughout the year and execute them brilliantly. Use data to spot opportunities; where are people dropping off? Where can we increase average fundraising? What messages work best? Test everything. Buttons, subject lines, timing, tone obsess over the details that drive results. Identify and unlock growth opportunities: Spot the swimmers who could become major donors, corporate partners, or monthly givers and move them along that journey. Cross-sell and upsell: if someone's just completed their first challenge, how do we make them another offer that they can't refuse? Track, report, and improve: Keep our CRM up to date and use it intelligently. Report regularly on what's working and what's not: fundraising targets, engagement metrics, retention rates. Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt? Who we're looking for We care much more about how you work than what you've done. You don't need fundraising experience. You don't need charity sector experience. You don't even need customer success experience though if you have it, great. What you do need: Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do. You're looking for opportunities. A knack for building relationships. You genuinely care about people and you're good at making them feel it whether that's over email, on the phone, or in person. A data brain. You can look at numbers and spot the story. You know that "engagement is up 12%" means something, and you know how to act on it. A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing. An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it? Ambition. You want to grow. You want to get better. You want to build something you're proud of. Organisation: Strong attention to detail, with the ability to juggle multiple projects and stay calm under pressure. Bonus points if: You love being outdoors (swimming, hiking, wild camping, anything that gets you outside). You've worked in a startup, scale-up, or high-growth environment. You've designed customer journeys, retention strategies, or growth loops. You've worked in sales, account management, hospitality, retail management, or anything that required you to build relationships and hit targets. Why Level Water? Our values - Bold, Driven, Personal, and Joyful - are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about people, and help create experiences that feel genuinely joyful to be part of. Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better. Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here. Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do. Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll be part of creating experiences that people remember forever. Practical details: Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice. You'll attend weekend events throughout the summer (with time off in lieu). Salary: £30k - £45k depending on experience. How to apply We want to hear from you in whatever way best shows us who you are and how you think. Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are. Here's what we'd love to know: How you think about supporter experience: Imagine one of our swimmers has just signed up for the Dart10k but hasn't started fundraising yet. Walk us through how you'd engage them over the next 8 weeks to help them raise as much as possible and feel brilliant about it. What excites you about this role: Tell us why this opportunity appeals to you specifically. Something you're proud of: Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen. Before you apply: If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat. Book a call with me Here. Stalk me on LinkedIn Ready to apply? Send your application by an email via the button below with the subject line: "Fundraising at Level Water - Your Name " Deadline: We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us. . click apply for full job details
Growth Marketing Manager Salary: £40k-45k depending on experience About NLA NLA is the membership organisation for the built environment in London. NLA connects architects, developers, planners, engineers, and public-sector leaders to shape better cities through insight, learning, and debate. Our membership spans large organisations, individuals, and small practices - all committed to London's built environment. About the Role We're looking for a Growth Marketing Manager to join our team and drive membership acquisition and retention. This is a hands-on, performance-focused role for someone with strong digital marketing skills and a commercial mindset. What you'll do: Plan and execute digital campaigns to attract new members Own the marketing acquisition funnel and support conversion with sales Deliver email and digital journeys to boost engagement and retention Manage paid campaigns across Google Ads, LinkedIn, Meta Track and report on performance metrics including MQLs, conversion rates, and retention What we're looking for: Proven experience in digital/growth/performance marketing Hands-on experience with Google Ads, LinkedIn Campaign Manager, Meta Ads Strong email marketing skills (HubSpot experience preferred) Data-driven approach with a focus on acquisition and retention Experience in membership or subscription-based businesses (desirable) Why join us? Shape the future of London's built environment Work with a passionate, collaborative team Make a measurable impact on membership growth and engagement Reports to: Associate Director - Marketing and Communications. Apply now and help us grow our community! How to apply Applications will close at midday on Friday, 16 January. To apply please follow the link on our recruitment page where you can send your CV and cover letter Danielle Rowland, Head of Operations. Please note that applications will only be reviewed where cover letters are included. We reserve the right to close applications early if the right candidate is found, so we encourage you to apply as soon as possible.
Dec 19, 2025
Full time
Growth Marketing Manager Salary: £40k-45k depending on experience About NLA NLA is the membership organisation for the built environment in London. NLA connects architects, developers, planners, engineers, and public-sector leaders to shape better cities through insight, learning, and debate. Our membership spans large organisations, individuals, and small practices - all committed to London's built environment. About the Role We're looking for a Growth Marketing Manager to join our team and drive membership acquisition and retention. This is a hands-on, performance-focused role for someone with strong digital marketing skills and a commercial mindset. What you'll do: Plan and execute digital campaigns to attract new members Own the marketing acquisition funnel and support conversion with sales Deliver email and digital journeys to boost engagement and retention Manage paid campaigns across Google Ads, LinkedIn, Meta Track and report on performance metrics including MQLs, conversion rates, and retention What we're looking for: Proven experience in digital/growth/performance marketing Hands-on experience with Google Ads, LinkedIn Campaign Manager, Meta Ads Strong email marketing skills (HubSpot experience preferred) Data-driven approach with a focus on acquisition and retention Experience in membership or subscription-based businesses (desirable) Why join us? Shape the future of London's built environment Work with a passionate, collaborative team Make a measurable impact on membership growth and engagement Reports to: Associate Director - Marketing and Communications. Apply now and help us grow our community! How to apply Applications will close at midday on Friday, 16 January. To apply please follow the link on our recruitment page where you can send your CV and cover letter Danielle Rowland, Head of Operations. Please note that applications will only be reviewed where cover letters are included. We reserve the right to close applications early if the right candidate is found, so we encourage you to apply as soon as possible.
General Manager - eCommerce Belfast £75k - £90k 10% Matched Pension, PHC, Bonus The General Manager - eCommerce will lead a newly formed standalone D2C business unit, taking full ownership of its commercial performance, operations, customer experience and growth strategy. This is a hands-on leadership role where the General Manager - eCommerce will oversee finance, trading, marketing, technology and fulfilment, while guiding a small but high-performing team. The ideal candidate will bring proven D2C scaling experience, strong commercial instincts and the ability to balance strategic direction with day-to-day execution. As the business enters its next growth phase, the General Manager - eCommerce will play a crucial role in shaping sustainable, profitable expansion. Key Responsibilities Define and deliver the eCommerce strategy to increase traffic, conversion and revenue across all digital channels. Conduct regular market and competitor reviews to identify new growth opportunities and maintain competitive advantage. Build clear business plans with measurable targets, ensuring resources and priorities align with commercial goals. Provide confident leadership across the business unit, ensuring smooth operations and strong cross-functional collaboration. Take full responsibility for the P&L, forecasting and reporting to senior stakeholders and the Board. Oversee financial processes including cashflow, profit analysis, tariffs, taxes and compliance. Develop business cases to support future hires, partnerships and investment needs. Manage end-to-end operations including stock, packaging, fulfilment and courier performance. Strengthen supplier, manufacturing and 3PL relationships to secure reliability, scalability and cost efficiency. Ensure the eCommerce platform is optimised for performance, stability and strong UX. Improve core metrics such as conversion rate, site speed and customer journey friction. Guide digital marketing activity across paid media, organic social, SEO, content and CRM. Lead performance marketing strategy to maximise spend efficiency and return. Use customer insight to drive retention, repeat purchase and lifetime value. Review promotional activity to ensure alignment with commercial goals and measurable impact. Uphold all regulatory, operational and marketing standards. Introduce new ideas, tools and processes that support efficiency, innovation and sustainable growth. What We Are Looking For Strategic and commercially minded leader with strong experience in eCommerce, particularly within D2C environments. A General Manager - eCommerce who can make data-led decisions and deliver both strategy and execution. Experience scaling eCommerce operations, managing P&L ownership and improving profitability. Confident communicator with the ability to influence stakeholders and lead cross-functional teams. Strong understanding of eCommerce platforms (e.g. Shopify, Magento, WooCommerce), CRM systems and key digital marketing channels. Skilled in supply chain operations, fulfilment processes and managing external partners such as 3PLs. Highly organised, resilient, and comfortable in a fast-moving environment. Degree-level education in Business, Marketing, Digital Commerce or related field (postgraduate qualifications a bonus). Apply today to be considered for the position of General Manager - eCommerce BH34972 JBRP1_UKTJ
Dec 16, 2025
Full time
General Manager - eCommerce Belfast £75k - £90k 10% Matched Pension, PHC, Bonus The General Manager - eCommerce will lead a newly formed standalone D2C business unit, taking full ownership of its commercial performance, operations, customer experience and growth strategy. This is a hands-on leadership role where the General Manager - eCommerce will oversee finance, trading, marketing, technology and fulfilment, while guiding a small but high-performing team. The ideal candidate will bring proven D2C scaling experience, strong commercial instincts and the ability to balance strategic direction with day-to-day execution. As the business enters its next growth phase, the General Manager - eCommerce will play a crucial role in shaping sustainable, profitable expansion. Key Responsibilities Define and deliver the eCommerce strategy to increase traffic, conversion and revenue across all digital channels. Conduct regular market and competitor reviews to identify new growth opportunities and maintain competitive advantage. Build clear business plans with measurable targets, ensuring resources and priorities align with commercial goals. Provide confident leadership across the business unit, ensuring smooth operations and strong cross-functional collaboration. Take full responsibility for the P&L, forecasting and reporting to senior stakeholders and the Board. Oversee financial processes including cashflow, profit analysis, tariffs, taxes and compliance. Develop business cases to support future hires, partnerships and investment needs. Manage end-to-end operations including stock, packaging, fulfilment and courier performance. Strengthen supplier, manufacturing and 3PL relationships to secure reliability, scalability and cost efficiency. Ensure the eCommerce platform is optimised for performance, stability and strong UX. Improve core metrics such as conversion rate, site speed and customer journey friction. Guide digital marketing activity across paid media, organic social, SEO, content and CRM. Lead performance marketing strategy to maximise spend efficiency and return. Use customer insight to drive retention, repeat purchase and lifetime value. Review promotional activity to ensure alignment with commercial goals and measurable impact. Uphold all regulatory, operational and marketing standards. Introduce new ideas, tools and processes that support efficiency, innovation and sustainable growth. What We Are Looking For Strategic and commercially minded leader with strong experience in eCommerce, particularly within D2C environments. A General Manager - eCommerce who can make data-led decisions and deliver both strategy and execution. Experience scaling eCommerce operations, managing P&L ownership and improving profitability. Confident communicator with the ability to influence stakeholders and lead cross-functional teams. Strong understanding of eCommerce platforms (e.g. Shopify, Magento, WooCommerce), CRM systems and key digital marketing channels. Skilled in supply chain operations, fulfilment processes and managing external partners such as 3PLs. Highly organised, resilient, and comfortable in a fast-moving environment. Degree-level education in Business, Marketing, Digital Commerce or related field (postgraduate qualifications a bonus). Apply today to be considered for the position of General Manager - eCommerce BH34972 JBRP1_UKTJ
Enterprise Sales Executive / Business Development Manager £30K-£40K Basic £70K+ OTE (uncapped commission) Location: Preference for Peterborough area - flexible Join crooton as a crucial New Business Hunter, selling our cutting-edge Digital Marketing and Recruitment Solutions (crooton & soop) to large enterprise clients globally. We fundamentally change how brands acquire talent and are looking for a high-performing seller to drive significant market growth. The Role: This is a predominantly New Business Acquisition role. You will manage the full sales cycle from prospecting and qualification through to contract closure. Critically, you will then be responsible for expert account management to ensure client retention, growth, and recurring revenue. You will work closely with the Managing Director and Marketing team to set and execute the sales strategy. Day-to-day: Lead the full sales process for high-value enterprise deals. Consult with C-suite, HR, and Marketing stakeholders. Maintain a robust pipeline and accurate forecasts in our CRM. Attend industry events and collaborate with the Marketing team. Where appropriate, meet with prospects/customers face to face. Essential experience This role requires 3+ years of B2B sales success. Digital Marketing Sales: Proven track record selling high-value Digital Advertising/Marketing Solutions (e.g., Programmatic, Social Advertising) to large corporate clients. OR Recruitment Marketing/Software Sales: Proven track record selling Recruitment Marketing, Employer Branding, or Recruitment Software/SaaS to in-house HR/Talent Acquisition teams. Your Skills: Enterprise Hunter Mentality: Proven ability to open doors and close complex deals. Consultative Approach: Excellent presentation skills and ability to articulate complex solutions clearly. Agile & Analytical: Thrive in a fast-paced environment and use data to inform strategy. If you are driven by uncapped commission and ready to sell innovative solutions to solve the biggest talent challenges, Apply Now! JBRP1_UKTJ
Dec 16, 2025
Full time
Enterprise Sales Executive / Business Development Manager £30K-£40K Basic £70K+ OTE (uncapped commission) Location: Preference for Peterborough area - flexible Join crooton as a crucial New Business Hunter, selling our cutting-edge Digital Marketing and Recruitment Solutions (crooton & soop) to large enterprise clients globally. We fundamentally change how brands acquire talent and are looking for a high-performing seller to drive significant market growth. The Role: This is a predominantly New Business Acquisition role. You will manage the full sales cycle from prospecting and qualification through to contract closure. Critically, you will then be responsible for expert account management to ensure client retention, growth, and recurring revenue. You will work closely with the Managing Director and Marketing team to set and execute the sales strategy. Day-to-day: Lead the full sales process for high-value enterprise deals. Consult with C-suite, HR, and Marketing stakeholders. Maintain a robust pipeline and accurate forecasts in our CRM. Attend industry events and collaborate with the Marketing team. Where appropriate, meet with prospects/customers face to face. Essential experience This role requires 3+ years of B2B sales success. Digital Marketing Sales: Proven track record selling high-value Digital Advertising/Marketing Solutions (e.g., Programmatic, Social Advertising) to large corporate clients. OR Recruitment Marketing/Software Sales: Proven track record selling Recruitment Marketing, Employer Branding, or Recruitment Software/SaaS to in-house HR/Talent Acquisition teams. Your Skills: Enterprise Hunter Mentality: Proven ability to open doors and close complex deals. Consultative Approach: Excellent presentation skills and ability to articulate complex solutions clearly. Agile & Analytical: Thrive in a fast-paced environment and use data to inform strategy. If you are driven by uncapped commission and ready to sell innovative solutions to solve the biggest talent challenges, Apply Now! JBRP1_UKTJ
Head of Marketplaces Location: Stockton on Tees, Newcastle Upon Tyne, Manchester. Hybrid (3 days in office, 2 remote however, for the right person, we'd consider alternative arrangements) Contract Type: Permanent Hours: Full time Salary: Competitive Build a Leading Marketplace Service and Drive Explosive Growth Visualsoft is a leading digital agency renowned for delivering exceptional results in e-commerce and digital marketing. We're seeking a dynamic and experienced Head of Marketplaces to spearhead the creation and growth of our marketplaces department. This is a unique opportunity and a high-impact role where you'll have the opportunity to shape the strategy, build and mentor your own team of marketplace specialists, and drive significant revenue growth and profitability on platforms like Amazon, eBay, and hundreds of others for our clients. A key aspect of this role will be collaborating closely with our sales team, providing marketplace expertise during pitches, and ensuring seamless onboarding of new clients through to the retention and delight of clients. Your Role: As the Head of Marketplaces, you will be the strategic and commercial leader responsible for the growth and performance of our client-facing marketplace division. You will lead and develop a team of marketplace professionals, providing them with the guidance and support they need to excel. Your focus will be on driving client growth and satisfaction through the development and execution of effective marketplace strategies, maximising efficiency, and establishing Visualsoft's reputation as a leader in delivering exceptional marketplace services through the talent and success of your team. Key Responsibilities: Commercial Leadership: Drive revenue growth and profitability through effective marketplace strategies and ownership of commercial targets. Team Leadership: Build, mentor, and inspire a high-performing marketplace team, fostering collaboration and innovation. Client Strategy: Develop tailored marketplace strategies, maintain strong client relationships, and act as a trusted advisor. Amazon & Marketplace Expertise: Optimize performance across Amazon and other marketplaces, including SEO, PPC, promotions, content, and selling strategy. Marketplace Expansion: Identify new marketplace opportunities and manage integration of new channels. Sales Collaboration: Support sales teams with marketplace expertise, pitches, and client handovers. Technology & Automation: Implement and optimize marketplace tools to streamline processes and improve efficiency. Data & Insights: Use data analysis to monitor KPIs, identify trends, and optimize campaign performance. Innovation: Stay ahead of marketplace trends, applying best practices and innovative strategies. Requirements: Experience: Proven success in marketplace leadership, scaling strategies, managing teams, and driving revenue growth. Leadership & Management: Strong ability to mentor, inspire, and develop teams while fostering accountability. Strategic & Commercial Acumen: Skilled in strategic thinking, problem-solving, and understanding commercial drivers. Communication: Excellent interpersonal, presentation, and negotiation skills for clients, partners, and teams. Industry Knowledge: Deep understanding of marketplaces, technologies, and best practices. Data-Driven: Strong analytical skills to interpret data and generate actionable insights. Business Development: Experience identifying opportunities, supporting sales, and driving partnerships. Tech-Savvy: Awareness of emerging technologies, including AI, to improve efficiency and results. Results-Oriented & Resilient: Focused on achieving goals, thriving in fast-paced, evolving environments, and embracing change. Benefits Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think youve got what it takes to join one of the UKs leading eCommerce agencies, wed love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Visualsoft does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. You may also have experience in the following: Head of Marketplaces, Marketplace Manager, Marketplace Director, E-commerce Marketplace Lead, Amazon Marketplace Manager, Amazon Account Director, Marketplace Growth Manager, E-commerce Director, Head of E-commerce, Marketplace Operations Manager, Marketplace Strategy Manager, Digital Commerce Manager, Head of Digital Marketplaces, Marketplace Performance Manager, Marketplace Commercial Manager REF- JBRP1_UKTJ
Dec 12, 2025
Full time
Head of Marketplaces Location: Stockton on Tees, Newcastle Upon Tyne, Manchester. Hybrid (3 days in office, 2 remote however, for the right person, we'd consider alternative arrangements) Contract Type: Permanent Hours: Full time Salary: Competitive Build a Leading Marketplace Service and Drive Explosive Growth Visualsoft is a leading digital agency renowned for delivering exceptional results in e-commerce and digital marketing. We're seeking a dynamic and experienced Head of Marketplaces to spearhead the creation and growth of our marketplaces department. This is a unique opportunity and a high-impact role where you'll have the opportunity to shape the strategy, build and mentor your own team of marketplace specialists, and drive significant revenue growth and profitability on platforms like Amazon, eBay, and hundreds of others for our clients. A key aspect of this role will be collaborating closely with our sales team, providing marketplace expertise during pitches, and ensuring seamless onboarding of new clients through to the retention and delight of clients. Your Role: As the Head of Marketplaces, you will be the strategic and commercial leader responsible for the growth and performance of our client-facing marketplace division. You will lead and develop a team of marketplace professionals, providing them with the guidance and support they need to excel. Your focus will be on driving client growth and satisfaction through the development and execution of effective marketplace strategies, maximising efficiency, and establishing Visualsoft's reputation as a leader in delivering exceptional marketplace services through the talent and success of your team. Key Responsibilities: Commercial Leadership: Drive revenue growth and profitability through effective marketplace strategies and ownership of commercial targets. Team Leadership: Build, mentor, and inspire a high-performing marketplace team, fostering collaboration and innovation. Client Strategy: Develop tailored marketplace strategies, maintain strong client relationships, and act as a trusted advisor. Amazon & Marketplace Expertise: Optimize performance across Amazon and other marketplaces, including SEO, PPC, promotions, content, and selling strategy. Marketplace Expansion: Identify new marketplace opportunities and manage integration of new channels. Sales Collaboration: Support sales teams with marketplace expertise, pitches, and client handovers. Technology & Automation: Implement and optimize marketplace tools to streamline processes and improve efficiency. Data & Insights: Use data analysis to monitor KPIs, identify trends, and optimize campaign performance. Innovation: Stay ahead of marketplace trends, applying best practices and innovative strategies. Requirements: Experience: Proven success in marketplace leadership, scaling strategies, managing teams, and driving revenue growth. Leadership & Management: Strong ability to mentor, inspire, and develop teams while fostering accountability. Strategic & Commercial Acumen: Skilled in strategic thinking, problem-solving, and understanding commercial drivers. Communication: Excellent interpersonal, presentation, and negotiation skills for clients, partners, and teams. Industry Knowledge: Deep understanding of marketplaces, technologies, and best practices. Data-Driven: Strong analytical skills to interpret data and generate actionable insights. Business Development: Experience identifying opportunities, supporting sales, and driving partnerships. Tech-Savvy: Awareness of emerging technologies, including AI, to improve efficiency and results. Results-Oriented & Resilient: Focused on achieving goals, thriving in fast-paced, evolving environments, and embracing change. Benefits Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think youve got what it takes to join one of the UKs leading eCommerce agencies, wed love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Visualsoft does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. You may also have experience in the following: Head of Marketplaces, Marketplace Manager, Marketplace Director, E-commerce Marketplace Lead, Amazon Marketplace Manager, Amazon Account Director, Marketplace Growth Manager, E-commerce Director, Head of E-commerce, Marketplace Operations Manager, Marketplace Strategy Manager, Digital Commerce Manager, Head of Digital Marketplaces, Marketplace Performance Manager, Marketplace Commercial Manager REF- JBRP1_UKTJ
Clinic Manager Location: Poynton Salary: £30,000 - £34,000 (dependent on experience) Hours: Full-time (37.5 hours per week) Permanent Onsite Working Pattern: Flexibility required to meet business needs across clinic opening hours (Monday - Friday, 8:30am - 7:00pm; Saturdays until lunchtime) + monthly community spinal screening events. The Back Clinic is a well-established, highly respected private chiropractic clinic based in the heart of Poynton. Known for delivering exceptional patient care, a warm and welcoming experience, and professional clinical excellence, the clinic is now seeking an ambitious and people-focused Clinic Manager to join the team. This is a hands-on role with a strong emphasis on reception and patient-facing work, combined with operational management and community outreach. You will play a key part in ensuring patients receive a seamless experience from the moment they walk through the door. About the Role This is a varied, front-of-house focused role where you will manage daily clinic operations while being the face of the clinic on reception. You will be responsible for delivering an outstanding patient journey, supporting clinicians, overseeing day-to-day workflow, and driving patient engagement and bookings. Key Responsibilities: Lead the day-to-day running of The Back Clinic, maintaining a strong and consistent presence on reception. Provide a warm, professional welcome to all patients and ensure exceptional service standards. Work flexibly across clinic opening hours to support operational needs (Monday - Friday, 8:30am-7pm; Saturdays until lunchtime). Attend and support monthly community spinal screening events - confidently engaging with the public and encouraging new patient bookings. Promote treatments, care packages, and memberships with a focus on conversion and patient retention. Support recruitment, training, and supervision of front-of-house staff. Monitor KPIs, income, and expenditure, working closely with the Clinic Director. Ensure compliance with GDPR, health and safety, and governance procedures. Assist with marketing campaigns, local community engagement, and internal communication. What We're Looking For: Experience in clinic, healthcare, or practice management (or a similar customer-facing environment). Strong reception/front-of-house experience with excellent customer service skills. Confident promoting services, upselling where appropriate, and converting enquiries into bookings. Commercially minded, ambitious, and KPI-driven. Warm, confident communicator with excellent interpersonal skills. Tech-savvy, ideally with experience of clinic management systems (e.g. Jane App, Cliniko, PowerDiary). Highly organised with strong multitasking and problem-solving skills. Full UK driving license and own transport strongly preferred. Professional, reliable, and able to represent The Back Clinic positively at all times. Benefits: Free chiropractic treatment for employees + one close family member (approx. £900 annual value). Complimentary vitamin starter kit. 28 days' annual leave (including bank holidays). Join a supportive, friendly clinic with a strong local reputation and growth plans. How to Apply To apply, please submit your CV via The HR Guru. Shortlisted candidates will be contacted for interview. Please note that we may close this vacancy ahead of the stated deadline if we receive a strong number of suitable applications. JBRP1_UKTJ
Dec 12, 2025
Full time
Clinic Manager Location: Poynton Salary: £30,000 - £34,000 (dependent on experience) Hours: Full-time (37.5 hours per week) Permanent Onsite Working Pattern: Flexibility required to meet business needs across clinic opening hours (Monday - Friday, 8:30am - 7:00pm; Saturdays until lunchtime) + monthly community spinal screening events. The Back Clinic is a well-established, highly respected private chiropractic clinic based in the heart of Poynton. Known for delivering exceptional patient care, a warm and welcoming experience, and professional clinical excellence, the clinic is now seeking an ambitious and people-focused Clinic Manager to join the team. This is a hands-on role with a strong emphasis on reception and patient-facing work, combined with operational management and community outreach. You will play a key part in ensuring patients receive a seamless experience from the moment they walk through the door. About the Role This is a varied, front-of-house focused role where you will manage daily clinic operations while being the face of the clinic on reception. You will be responsible for delivering an outstanding patient journey, supporting clinicians, overseeing day-to-day workflow, and driving patient engagement and bookings. Key Responsibilities: Lead the day-to-day running of The Back Clinic, maintaining a strong and consistent presence on reception. Provide a warm, professional welcome to all patients and ensure exceptional service standards. Work flexibly across clinic opening hours to support operational needs (Monday - Friday, 8:30am-7pm; Saturdays until lunchtime). Attend and support monthly community spinal screening events - confidently engaging with the public and encouraging new patient bookings. Promote treatments, care packages, and memberships with a focus on conversion and patient retention. Support recruitment, training, and supervision of front-of-house staff. Monitor KPIs, income, and expenditure, working closely with the Clinic Director. Ensure compliance with GDPR, health and safety, and governance procedures. Assist with marketing campaigns, local community engagement, and internal communication. What We're Looking For: Experience in clinic, healthcare, or practice management (or a similar customer-facing environment). Strong reception/front-of-house experience with excellent customer service skills. Confident promoting services, upselling where appropriate, and converting enquiries into bookings. Commercially minded, ambitious, and KPI-driven. Warm, confident communicator with excellent interpersonal skills. Tech-savvy, ideally with experience of clinic management systems (e.g. Jane App, Cliniko, PowerDiary). Highly organised with strong multitasking and problem-solving skills. Full UK driving license and own transport strongly preferred. Professional, reliable, and able to represent The Back Clinic positively at all times. Benefits: Free chiropractic treatment for employees + one close family member (approx. £900 annual value). Complimentary vitamin starter kit. 28 days' annual leave (including bank holidays). Join a supportive, friendly clinic with a strong local reputation and growth plans. How to Apply To apply, please submit your CV via The HR Guru. Shortlisted candidates will be contacted for interview. Please note that we may close this vacancy ahead of the stated deadline if we receive a strong number of suitable applications. JBRP1_UKTJ
Clinic Manager Location: Poynton Salary: £30,000 £34,000 (dependent on experience) Hours: Full-time (37.5 hours per week) Permanent Onsite Working Pattern: Flexibility required to meet business needs across clinic opening hours (Monday Friday, 8:30am 7:00pm; Saturdays until lunchtime) + monthly community spinal screening events. The Clinic is a well-established, highly respected private chiropractic clinic based in the heart of Poynton. Known for delivering exceptional patient care, a warm and welcoming experience, and professional clinical excellence, the clinic is now seeking an ambitious and people-focused Clinic Manager to join the team. This is a hands-on role with a strong emphasis on reception and patient-facing work, combined with operational management and community outreach. You will play a key part in ensuring patients receive a seamless experience from the moment they walk through the door. About the Role This is a varied, front-of-house focused role where you will manage daily clinic operations while being the face of the clinic on reception. You will be responsible for delivering an outstanding patient journey, supporting clinicians, overseeing day-to-day workflow, and driving patient engagement and bookings. Key Responsibilities: Lead the day-to-day running of The Clinic, maintaining a strong and consistent presence on reception. Provide a warm, professional welcome to all patients and ensure exceptional service standards. Work flexibly across clinic opening hours to support operational needs (Monday Friday, 8:30am 7pm; Saturdays until lunchtime). Attend and support monthly community spinal screening events confidently engaging with the public and encouraging new patient bookings. Promote treatments, care packages, and memberships with a focus on conversion and patient retention. Support recruitment, training, and supervision of front-of-house staff. Monitor KPIs, income, and expenditure, working closely with the Clinic Director. Ensure compliance with GDPR, health and safety, and governance procedures. Assist with marketing campaigns, local community engagement, and internal communication. What They re Looking For: Experience in clinic, healthcare, or practice management (or a similar customer-facing environment). Strong reception/front-of-house experience with excellent customer service skills. Confident promoting services, upselling where appropriate, and converting enquiries into bookings. Commercially minded, ambitious, and KPI-driven. Warm, confident communicator with excellent interpersonal skills. Tech-savvy, ideally with experience of clinic management systems (e.g. Jane App, Cliniko, PowerDiary). Highly organised with strong multitasking and problem-solving skills. Full UK driving license and own transport strongly preferred. Professional, reliable, and able to represent The Clinic positively at all times. Benefits: Free chiropractic treatment for employees + one close family member (approx. £900 annual value). Complimentary vitamin starter kit. 28 days annual leave (including bank holidays). Join a supportive, friendly clinic with a strong local reputation and growth plans. How to Apply To apply, please submit your CV via our client. Shortlisted candidates will be contacted for interview. Please note that they may close this vacancy ahead of the stated deadline if they receive a strong number of suitable applications.
Dec 10, 2025
Full time
Clinic Manager Location: Poynton Salary: £30,000 £34,000 (dependent on experience) Hours: Full-time (37.5 hours per week) Permanent Onsite Working Pattern: Flexibility required to meet business needs across clinic opening hours (Monday Friday, 8:30am 7:00pm; Saturdays until lunchtime) + monthly community spinal screening events. The Clinic is a well-established, highly respected private chiropractic clinic based in the heart of Poynton. Known for delivering exceptional patient care, a warm and welcoming experience, and professional clinical excellence, the clinic is now seeking an ambitious and people-focused Clinic Manager to join the team. This is a hands-on role with a strong emphasis on reception and patient-facing work, combined with operational management and community outreach. You will play a key part in ensuring patients receive a seamless experience from the moment they walk through the door. About the Role This is a varied, front-of-house focused role where you will manage daily clinic operations while being the face of the clinic on reception. You will be responsible for delivering an outstanding patient journey, supporting clinicians, overseeing day-to-day workflow, and driving patient engagement and bookings. Key Responsibilities: Lead the day-to-day running of The Clinic, maintaining a strong and consistent presence on reception. Provide a warm, professional welcome to all patients and ensure exceptional service standards. Work flexibly across clinic opening hours to support operational needs (Monday Friday, 8:30am 7pm; Saturdays until lunchtime). Attend and support monthly community spinal screening events confidently engaging with the public and encouraging new patient bookings. Promote treatments, care packages, and memberships with a focus on conversion and patient retention. Support recruitment, training, and supervision of front-of-house staff. Monitor KPIs, income, and expenditure, working closely with the Clinic Director. Ensure compliance with GDPR, health and safety, and governance procedures. Assist with marketing campaigns, local community engagement, and internal communication. What They re Looking For: Experience in clinic, healthcare, or practice management (or a similar customer-facing environment). Strong reception/front-of-house experience with excellent customer service skills. Confident promoting services, upselling where appropriate, and converting enquiries into bookings. Commercially minded, ambitious, and KPI-driven. Warm, confident communicator with excellent interpersonal skills. Tech-savvy, ideally with experience of clinic management systems (e.g. Jane App, Cliniko, PowerDiary). Highly organised with strong multitasking and problem-solving skills. Full UK driving license and own transport strongly preferred. Professional, reliable, and able to represent The Clinic positively at all times. Benefits: Free chiropractic treatment for employees + one close family member (approx. £900 annual value). Complimentary vitamin starter kit. 28 days annual leave (including bank holidays). Join a supportive, friendly clinic with a strong local reputation and growth plans. How to Apply To apply, please submit your CV via our client. Shortlisted candidates will be contacted for interview. Please note that they may close this vacancy ahead of the stated deadline if they receive a strong number of suitable applications.
Are you ready to help shape the future of legal tech? We're transforming how law firms work - and we're looking for a dynamic Sales Account Executive to join our UK team. In this role, you'll be at the heart of growth: working with our valued clients to unlock cross-sell opportunities, deepen relationships, and deliver real value - ensuring they get the most from us. You'll partner across Customer Success, Sales, Marketing, and Product to understand customer needs, propose smart solutions, and drive revenue growth - all while upholding our customer-first mindset. If you're energetic, entrepreneurial and thrive in fast-paced SaaS environments, this could be the career move that accelerates you - and helps our clients run their firms smarter. The Role at a Glance: UK Sales Account Executive Hybrid - London (Kings Cross) £65,000 - £75,000 Base £170,000 OTE Plus Great Benefits & Perks Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Your Background / Skills: SaaS/IT Sales. Legal Industry Experience. Salesforce CRM Experience. Consultative Sales & Account Management. Upsell, Cross-sell. Who we are: We are a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. The Sales Team plays a crucial role in forging strong customer and partner relationships that drive our business goals. We create a powerful first impression - one that truly reflects our product and value. We clearly communicate how we empower law firms to succeed by giving them the time and freedom to focus on what they do best: being lawyers. We continuously sharpen our sales methodology and capabilities to ensure a high-performing, future-ready sales function. The Sales Account Executive Role: As Sales Account Executive, you'll drive revenue growth by uncovering cross-sell opportunities within our existing customer base. You'll deepen relationships with current clients, identify evolving needs, and position the right add-ons or upgrades to maximise value, retention, and satisfaction. Working closely with Account Managers and Customer Success, you'll analyse usage patterns, surface insights, and proactively recommend solutions. This role bridges service and sales - ensuring clients get the most while informing product and marketing with real customer trends. About You: • Experience in the legal industry, ideally with practice management and accounting software • Demonstrated IT/SaaS sales success, consistently meeting or exceeding targets • Skilled in assessing customer needs, building trusted multi-level relationships, and driving/closing opportunities • Experienced Salesforce CRM user • Excellent communicator with strong presentation, verbal and written skills; confident engaging customers and internal teams and able to say "no" when needed • Proven relationship builder • Strong negotiator • Proactive problem solver with strong technical aptitude and the ability to resolve issues resourcefully • Strategic thinker who understands business goals, analyses data, identifies opportunities, and develops growth plans • High energy, positive attitude, strong work ethic, self-directed, and effective in fast-paced environments • Able to work autonomously and as a strong team contributor • Effective time manager with ability to juggle multiple work streams Desirable: • Formal sales training/certification (e.g., SPIN, Challenger), and/or a Bachelor's in Business, Marketing, or related field What we offer in return: • Further develop and grow your sales technique with the support and sponsorship of your sales leadership • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance • Socials, lunches and team-building events • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you're driven, curious, and excited by the idea of helping customers unlock more value every day, we'd love to hear from you. This is your chance to step into a high-impact role, collaborate with brilliant people, and grow with a fast-scaling SaaS leader. Don't wait - apply now and help us power the next chapter of legal tech innovation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Dec 05, 2025
Full time
Are you ready to help shape the future of legal tech? We're transforming how law firms work - and we're looking for a dynamic Sales Account Executive to join our UK team. In this role, you'll be at the heart of growth: working with our valued clients to unlock cross-sell opportunities, deepen relationships, and deliver real value - ensuring they get the most from us. You'll partner across Customer Success, Sales, Marketing, and Product to understand customer needs, propose smart solutions, and drive revenue growth - all while upholding our customer-first mindset. If you're energetic, entrepreneurial and thrive in fast-paced SaaS environments, this could be the career move that accelerates you - and helps our clients run their firms smarter. The Role at a Glance: UK Sales Account Executive Hybrid - London (Kings Cross) £65,000 - £75,000 Base £170,000 OTE Plus Great Benefits & Perks Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Your Background / Skills: SaaS/IT Sales. Legal Industry Experience. Salesforce CRM Experience. Consultative Sales & Account Management. Upsell, Cross-sell. Who we are: We are a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. The Sales Team plays a crucial role in forging strong customer and partner relationships that drive our business goals. We create a powerful first impression - one that truly reflects our product and value. We clearly communicate how we empower law firms to succeed by giving them the time and freedom to focus on what they do best: being lawyers. We continuously sharpen our sales methodology and capabilities to ensure a high-performing, future-ready sales function. The Sales Account Executive Role: As Sales Account Executive, you'll drive revenue growth by uncovering cross-sell opportunities within our existing customer base. You'll deepen relationships with current clients, identify evolving needs, and position the right add-ons or upgrades to maximise value, retention, and satisfaction. Working closely with Account Managers and Customer Success, you'll analyse usage patterns, surface insights, and proactively recommend solutions. This role bridges service and sales - ensuring clients get the most while informing product and marketing with real customer trends. About You: • Experience in the legal industry, ideally with practice management and accounting software • Demonstrated IT/SaaS sales success, consistently meeting or exceeding targets • Skilled in assessing customer needs, building trusted multi-level relationships, and driving/closing opportunities • Experienced Salesforce CRM user • Excellent communicator with strong presentation, verbal and written skills; confident engaging customers and internal teams and able to say "no" when needed • Proven relationship builder • Strong negotiator • Proactive problem solver with strong technical aptitude and the ability to resolve issues resourcefully • Strategic thinker who understands business goals, analyses data, identifies opportunities, and develops growth plans • High energy, positive attitude, strong work ethic, self-directed, and effective in fast-paced environments • Able to work autonomously and as a strong team contributor • Effective time manager with ability to juggle multiple work streams Desirable: • Formal sales training/certification (e.g., SPIN, Challenger), and/or a Bachelor's in Business, Marketing, or related field What we offer in return: • Further develop and grow your sales technique with the support and sponsorship of your sales leadership • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance • Socials, lunches and team-building events • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you're driven, curious, and excited by the idea of helping customers unlock more value every day, we'd love to hear from you. This is your chance to step into a high-impact role, collaborate with brilliant people, and grow with a fast-scaling SaaS leader. Don't wait - apply now and help us power the next chapter of legal tech innovation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
