54 jobs found

Have you got a head for data and a heart for storytelling? As our Individual Giving and Legacies Manager, you'll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme. You'll be confident using CRM data and analysis to inform strategy, and you'll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give. With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire's Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community. About The Job: This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team's objectives. Main Areas Of Responsibility: Income Generation Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications. Strategy Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan. Engage in market and supporter insight to inform decision-making and development of new activity/products. Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers' Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products. Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors. Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention. Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will. Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level. Operational Delivery Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans. Act as the lead-user for Raisers' Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis. Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised. Develop processes that enhance the team's capacity, efficiency, and ensure effective fundraising. Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness. Ensure the highest standard of supporter experience in order to make the most of every interaction. Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required. Leadership Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing. Provide management information for SMT and the Board of Trustees as requested and attending meetings when required. Build positive working relationships with all internal and external stakeholders. Represent the charity at external meetings as and when required. Engage with the wider charity sector, learning from peers and sharing best practice. General Duties: Compliance with Homeless Oxfordshire's policies and procedures. Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best. Contribute to the work of the broader team. Responsible for the effective use of financial and other resources. Be prepared to work evenings and weekends, as the job reasonably demands. About Us: We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us! What's Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026. We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Are YOU the Retention Marketing Superhero We're Looking For? Who are you? You're a commercially minded retention marketer who loves seeing numbers move because of what you shipped. You're just as comfortable building and improving email and SMS flows as you are planning promotional campaigns, reviewing performance, and asking: "How do we get more value from the customers we already have?" You don't wait to be told exactly what to do - you come with ideas, discuss the biggest ones, then get on and execute. You enjoy being hands-on inside tools like Klaviyo, you understand how lifecycle marketing actually works in the real world, and you're motivated by growth, ownership, and impact . You like responsibility, fast feedback loops, and working closely with designers, copywriters, and leadership to get things live. Most importantly, you're a doer . You bias toward action, progress, and constant improvement. If you prefer endless planning over shipping, this won't be the right fit. Who are we? We're a UK-based, world-serving brand in the drink supplement space (think Red Bull but we're not an energy drink). We help people achieve more, win more, and do more with delicious-tasting drinks packed full of clinically-backed ingredients. And beyond performance, every sale we make helps feed and nourish a child for a year through our charitable partner - something we take seriously and are incredibly proud of. As the business continues to grow, existing customers and subscriptions are a huge part of our future . That's why we're looking for a Retention Marketing Manager to take real ownership of this area and help us unlock the next stage of growth. What's the role? This is a growth-focused retention role with real ownership and accountability. You'll be responsible for growing existing customer revenue , with a particular focus on subscription growth , by owning how we communicate with customers across Email, SMS, and Physical Mail. You won't just execute campaigns - you'll help shape the retention promotional calendar , taking into account stock levels, what the business wants to push, and wider commercial goals. You'll propose ideas, sense-check the most important ones with leadership, then own execution end-to-end. Your responsibilities will include: Retention & Revenue Growth Owning and growing revenue from existing customers Being accountable for subscription growth , uptake, and retention Planning and owning the retention promotional calendar , aligned to stock levels and business priorities Email, SMS & Lifecycle Marketing Building, improving, and optimising email flows in Klaviyo Managing and deploying email campaigns and promotions Owning SMS campaigns and lifecycle flows Managing physical mail campaigns , from segmentation and briefing through to deployment and review Ensuring all retention channels work together, not in silos Performance & Optimisation Monitoring performance across email, SMS, and physical mail Running tests, spotting opportunities, and iterating quickly Reporting weekly on progress, performance, and priorities Bringing ideas and potential solutions when things aren't working Collaboration & Standards Working closely with designers and copywriters to ensure assets are on-brand and effective Acting as a guardian of tone, trust, and customer experience across retention channels Maintaining high standards around accuracy, compliance, and clarity Your skills & experience We're not looking for someone who needs months of training. We're looking for someone who can hit the ground running . You'll likely have: Proven, hands-on experience in retention, lifecycle, or CRM marketing Strong practical experience with email and SMS marketing Confidence building and improving flows yourself (even if copy or design comes from others) A commercial mindset and comfort being accountable for results Experience working in fast-moving, execution-focused environments Bonus points if you: Enjoy working closely with founders or senior leadership Like being close to the numbers and seeing direct impact Have worked in e-commerce or subscription-based businesses Location & perks Salary: £34,000 - £40,000 (depending on experience) Performance-based upside: Clear goals with bonuses and/or pay increases for strong results Place of work: Office-based, 4 days per week WFH Wednesdays: Available once you're fully trained and up to speed (a genuine perk, not a default) Flexible start times: Option to start 1-2 hours earlier or later Work closely with leadership: Regular access, fast decisions, real responsibility Growth & progression: Strong performance unlocks more responsibility, influence, and reward over time Impact & variety: No two weeks look the same - and your work directly drives growth Access to our products: Boost your own performance while helping thousands of others do the same Are we talking to YOU? If you get excited by growing repeat revenue , optimising lifecycle flows, planning promotions, and seeing the numbers move because of what you built - we want to hear from you. We're looking for someone who's already hands-on, ready to take ownership, and motivated by performance, momentum, and impact. This is a role for people who like responsibility, thrive in an in-office environment, and want their work to genuinely matter. Sound like you? Apply now and let's see if you're the Retention Marketing Manager superhero who helps take our growth - and your career - to the next level.

Membership Manager Location: National Salary: Up to £45K per annum (dependant on experience) Contract Type: Full-time, 2 Year Fixed Terms Contract (with potential to extend) The Institute of Quarrying is a long established professional membership body supporting individual members from the Quarrying and the wider Mineral Products sector. Our mission is to support our members in skills development, technical training, career development, CPD and professional networking. With the industry evolving, we're looking to grow and develop our membership and optimise value for members, the Organisations they work for and the wider industry. We're looking for a proactive Membership Manager to lead our member engagement, retention, and growth initiatives. You'll engage directly with Organisations within the sector and wider supply chain to build relationships, communicate the purpose and value of the Institute of Quarrying and grow and diversify the membership. We are looking for a professional individual with a proven background in membership management, ideally from a professional body or membership organisation. You will have excellent relationship-building skills and an ability to communicate and engage with a wide range of stakeholders. Knowledge and experience of Quarrying and the Wider Mineral Products Sector would be an advantage. As part of our growth strategy, you will work with the IQ team and our stakeholders to understand member needs and ensure the member offering is competitive, valued and meets individual and industry needs. You will work with Marketing to ensure communication campaigns align with the recruitment and retention strategies. You will have a strategic approach combined with an ability to deliver results for the Organisation. Proactive, driven and enthusiastic, you will be keen to make a positive difference. If you would like to join us and be part of a respected organisation shaping the future of the mineral products industry, please apply for this role by sending your CV and covering letter via the button below by 6th February 2026.

Individual giving acquisition officer Location: Contracted to our Peterborough office with the flexibility for hybrid working Salary: £27,000 - £30,000 depending on experience Full time : 37.5 hours per week Benefits: Our client want all their employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 10 February 2026 Telephone interviews will be held week commencing 16 February 2026 Interviews will be held week commencing 23 February 2026 in Peterborough No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Their vision is the day when everyone lives free from kidney disease. They are recruiting an individual giving acquisition officer to support the individual giving acquisition manager in the planning, delivery and analysis of acquisition campaigns through a range of products and channels which aim to support the ambitious growth of their strategy. You will have previous experience in a marketing role, with a proven track record in delivering end to end marketing campaigns. With experience in data segmentation and analysis, you will be able to work to tight deadlines, producing work of a high standard, with excellent attention to detail. You will be creative with excellent verbal and written communication skills. In addition, you will be a team player who demonstrates their values of bravery, passion, ambition and urgency and play a key role in generating their ambitious income target for the financial year. If you are interested in the position, please complete the online application form and submit together with your CV. They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About Them: Our client is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Their vision is the day when everyone lives free from kidney disease and for more than 60 years the research, they fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making their work more essential than ever. They work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. They collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years they have invested more than £71 million into research. They lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, they also work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the charity. Those patient contributions are vital, always helping them and their partners to understand what life is like with kidney disease, always ensuring they see the patient behind the treatment and always reminding them that behind every statistic and every number is a person - the patients and the carers who inspire their mission and push them forward to make a difference and change the future of kidney disease. You may have experience of the following: Individual Giving Officer, Donor Acquisition Officer, Fundraising Acquisition Officer, Supporter Recruitment Officer, Direct Marketing Officer, Individual Giving Campaigns Officer, Donor Development Officer, Fundraising Marketing Officer, Acquisition and Retention Officer, Individual Giving Executive, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-

Introduction Chelsea Physic Garden, London's oldest botanic garden and an independent educational charity, is seeking an experienced Membership Manager to lead the growth and development of its membership community. Reporting to the Commercial Director, this pivotal role focuses on driving membership acquisition, retention and income, while delivering an excellent member experience that supports the Garden's mission to inspire wonder, wellbeing and discovery through plants. Key Responsibilities Lead and deliver membership growth strategies, with a strong focus on acquisition, retention and visitor-to-member conversion Manage all membership processing, renewals and records using Raiser's Edge NXT, ensuring accuracy and GDPR compliance Develop and oversee membership communications and recruitment campaigns across digital and print channels Support and train front-of-house staff and volunteers to maximise onsite membership sales, Gift Aid and upselling Analyse membership data and sales trends to inform decision-making and improve performance Build strong relationships with members, delivering effective stewardship, events and engagement opportunities Manage third-party suppliers, including the membership mailing house, ensuring service level agreements are met Collaborate across Marketing, Development and Visitor Experience teams to enhance the end-to-end member journey Contribute to major public events and participate in a weekend duty management rota Person Specification Essential Sales-orientated, with a proven ability to meet or exceed targets Experience working within a charity, heritage, cultural or arts organisation Substantial experience using Raiser's Edge Strong knowledge of data protection and Gift Aid legislation Excellent written and verbal communication skills Confident working with CRM systems, MS Office and related platforms (e.g. Shopify) Experience managing suppliers and processing financial information such as Direct Debits Experience producing mass communications, including letters and emails Desirable Highly self-motivated with the ability to use initiative Strong organisational skills and ability to manage competing priorities Experience supervising volunteers Copywriting experience Package Offer Permanent, full-time role (35 hours per week, including some evenings and weekends) 33 days' holiday per year, including public holidays Salary exchange pension scheme (6% employer / 3% employee contribution after probation) Time off in lieu for weekend and bank holiday working Flexible working arrangements, with a minimum of three days per week onsite Additional benefits including season ticket loan, cycle purchase scheme and employee assistance programme Unique opportunity to work within a historic and internationally recognised garden in central London

Marketing Content and Donor Experience Manager Our client is seeking a passionate Marketing Content and Donor Experience Manager to shape and deliver a joined-up content and supporter experience strategy that strengthens connection, inspires generosity and builds long-term loyalty. This is an exceptional opportunity for an experienced content and fundraising professional from a charity background to use their creativity and insight to deepen supporter relationships and help bring hope, healing and practical aid to some of the world's most isolated communities. Location : Kent or Oxford (with hybrid working) Rewards : Salary of £40,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities. Contract : Permanent, full-time The Role As the Marketing Content and Donor Experience Manager, you will shape how our client tells their story and how supporters experience their undertaking, crafting powerful, joined-up journeys. Right now is an incredible time to join our client as they start a new chapter of ambition and growth. They're integrating what they do, bringing together services, people and systems to make sure they are operating in a unified way. Sitting at the crossroads of content, fundraising and insight, you'll lead the creation of compelling hybrid print and digital products that feel seamless, personal and purposeful. You'll orchestrate appeals, magazines, emails and campaigns into coherent supporter journeys, using data to grow income, strengthen retention and reach new generations of supporters. Additionally, you will: - Own the roadmap for content and donor experience - Lead editorial direction, copywriting and content quality across digital and print channels - Use performance dashboards, testing and insight to continuously optimise engagement and income - Manage agencies and suppliers while coaching colleagues in best practice - Ensure strong governance around GDPR, accessibility, ethical fundraising and data quality About You To be considered as the Marketing Content and Donor Experience Manager, you will need: - Experience leading content and/or donor engagement across print and digital in a fundraising or charity context - Experience delivering successful integrated campaigns and journeys that grow Donor Income across a range of hybrid and digital platforms - Experience with CRM and/or marketing automation and working with data selections and segmentation - Experience managing stakeholders and/or small teams and agencies in a matrix environment - Knowledge of GDPR and/or PECR, fundraising regulations, accessibility and ethical fundraising practices - Familiarity with Scrum and sprint methodologies - To be educated to degree level or have equivalent professional experience The Organisation Our client is a faith-based organisation that delivers practical support and religious awareness across the globe. The Benefits - Salary of £40,000 per annum - Annual leave entitlement of 22 days per year plus 8 paid public holidays per year - Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions - Death in service payment - Flexible working policy - Access to an Employee Assistance Programme This is a fantastic opportunity for an experienced content or donor engagement professional to join our client's mission-led organisation. You will have the chance to shape and own a social media presence that truly matters, telling incredible stories and seeing your work directly influence how our client speaks to their audience and conveys their message. What's more, you will discover the true flexibility of hybrid working, affording you greater control over how and where you work, supporting both your professional focus and life beyond it. Other organisations may call this role Supporter Engagement Manager, Fundraising Marketing Manager, Supporter Marketing Manager, Donor Engagement Manager, Content and Fundraising Manager, Fundraising Communications Manager, or Digital Fundraising and Content Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're looking for a meaningful role as a Marketing Content and Donor Experience Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Rocasa are looking to recruit New Homes Sales Advisor covering 3 sites in Manchester, paying up to 32,486 per annum plus benefits working : Weds- Sunday (phone number removed)pm. Duties of the role : Sell all plots available and the services that are offered by the panel mortgage broker and panel solicitors directly to customers while following standard protocols. Negotiate with customers to ensure the best sales outcome for the business. May also involve providing back-office support to a sales team. Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to customers; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation. Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities will include dealing with complex queries and investigating and resolving customer problems to ensure that customers are kept fully and regularly informed of the progress of their purchase. Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve them, referring complex issues to others and ensuring that the customer receives an appropriate response. Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organisation has quality data to enable effective customer retention and business development activities. Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts. Maintain an accurate representation of sales pipelines, plots available and forecast within CRM systems. Develop knowledge and understanding of policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorisation from a supervisor or manager for any exceptions from mandatory procedure. Collect market data and maintain a database of market intelligence and competitor activity to support the marketing and sales planning process. Prepare moderately complex documents required for the reservation process using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarising data for reports through the reservation sign-off process. Use the marketing system and protocols to deliver mostly routine support services. You will need previous experience in Selling New Build Properties and ideally some knowledge of Shared Ownership.

Business Development Manager (North) Agilio Software Group is a leading UK healthcare operations software provider, delivering mission-critical solutions that help healthcare organisations operate efficiently and compliantly. Patient Plan Direct, now part of Agilio Software Group, is an award-winning dental membership plan provider with over 15 years experience. The business supports dental practices with a simple, flexible, practice-branded approach to patient plans, backed by expert advice and first-class customer support. We are currently recruiting for a Business Development Manager (North of England) within Patient Plan Direct as part of our continued growth. The Business Development Manager role: The primary focus of this role is to drive two key types of new business opportunities within your region: Practices looking to switch from competitor providers, and Practices transitioning from NHS to private dentistry. These opportunities will be generated through centrally driven marketing activity that produces inbound enquiries, as well as through your own proactive lead-generation efforts across a range of prospecting activities. In addition to new business development, you will be responsible for maintaining and developing strong relationships with 45-50 existing client practices in your region. Business Development Manager Key Responsibilities: New Business Development Manage inbound new business leads; qualify, scope, and convert high-value opportunities with strong ARR uptake. Conduct NHS viability analysis and present clear, commercially sound recommendations. Deliver compelling proposals and presentations tailored to practice objectives. Provide in-practice support for NHS private transitions, including: Handling patient enquiries/objections in person, via email, and by phone. Implementing simple systems and processes to support a smooth transition. Onboarding new clients (hands-on): Collate setup information and liaise with Design and Client Services to build the practice on our portal and produce plan promo materials. Edit and collate templated letters (competitor switch/NHS conversion), coordinating with Client Services and the practice. Deliver training in practice (Client Services train on our portal); cover plan promotion, onboarding insights, Global Dental Scheme A&E, and specific plan objectives. Engage in typical BD activity to support pipeline health: exhibitions, Henry Schein Accelerate programme, webinar presentations, partner interactions, developing referral channels, networking, social media, and small-scale events. Refer clients to partner companies within our network to support broader practice needs and encourage reciprocal referrals. Maintain accurate CRM hygiene: full history of every client and prospect, opportunity stages, activities, notes, and next steps. Manage a high-velocity pipeline to drive strong conversion rates and cycle times. Client Success, Retention & Growth Hold structured annual review meetings with planned touchpoints in between. Support practices to retain plan patients and nurture growth. Liaise closely with Client Services to manage onboarding and ongoing needs. Proactively identify support requirements and referral opportunities in line with the Client Engagement Commitment (CEC). Targets & KPIs New business and existing client retention annual target. Time allocation: % new business; % onboarding and ongoing support. Pipeline metrics: conversion rate, sales cycle time, and forecast accuracy. CEC compliance: completion of annual reviews and interim touchpoints. CRM quality: completeness, timeliness, and data accuracy The skills and experience which we are looking for in a Business Development Manager are: Essential Proven experience in field-based business development or consultative sales Strong ability to convert inbound leads and generate new business opportunities Confident building and maintaining long-term client relationships Commercially astute, with experience presenting proposals and handling objections Comfortable delivering presentations and training in-person and virtually Highly organised, with strong CRM discipline and pipeline management Experience within dental, healthcare, or NHS environments desirable Self-motivated, results-driven, and comfortable working in a fast-growth business Additional Information Job type: Field-based, working from home with regular time in territory (North England). In person for most new business meetings and training; virtual where appropriate for client review meetings. Occasional overnight stays: approx. 2 5 per month. Head Office (WA7 1LZ): visits for team meetings at least once per quarter. Salary: Competitive salary with generous uncapped commission and benefits Income Protection Life Assurance Enhanced pension Health Cash plan 28 days annual leave + bank holidays Sick pay scheme A range of flexible benefits available through our Agilio Flex portal If you feel you have what it takes to join our team, we look forward to receiving your application!

Sales Supervisor £40,000 - £45,000 DOE Essex The Role The Sales Supervisor supports the Sales Manager/Sales VP by managing day-to-day activities of the Coordinator/CSRs, ensuring strong execution of order management, exceptional customer service, and continuous adherence to operational standards. This role acts as the first point of escalation for the CSR team and helps reinforce consistent service quality, enabling Sales Manager/Sales VP to focus on strategic customer engagement and revenue growth (Wallet share & Land and Expand) . The Supervisor contributes to broader commercial objectives by supporting customer relationship excellence, operational efficiency, and cross-functional alignment. What will you be doing? Provide daily direction and guidance to Coordinator/CSRs, ensuring workloads are balanced and priorities clear. Support training, onboarding, and ongoing development of new and existing team members. Monitor performance in real time, coaching individuals to improve accuracy, service quality, and productivity. Serve as the initial escalation point for team queries, customer issues, and procedural challenges. Oversee daily order processing accuracy, timely fulfilment, and adherence to service standards (review and improvement of custom pipeline health) Validate pricing, documentation, and data accuracy before escalation to Sales Supervisors. Ensure compliance with internal processes, quality standards, and industry requirements. Support continuous improvement initiatives by identifying inefficiencies and proposing solutions. Aid in maintaining strong customer relationships by supporting reliable service delivery and issue resolution. Assist Sales Manager/Sales VP with customer-facing initiatives where required. Contribute to customer KPIs through consistent service execution and improved order accuracy. Support Land and Expand objectives by ensuring operational excellence that enhances customer satisfaction and retention. Define data Part number, usage, cost and sell price to support renewal requests. What will you bring to the party? Ability to motivate, guide, and support team members. Leads by example with professionalism, integrity, and a positive attitude. Encourages accountability, collaboration, and continuous improvement. Strong understanding of customer needs, order requirements, and service expectations. Committed to delivering reliable, accurate, value-driven service. Clear, structured, and empathetic communication. Ability to deliver tough messages constructively and set expectations appropriately. Strong ability to work across teams and engage stakeholders. Analytical and resourceful in resolving operational issues. Uses data and process knowledge to identify root causes and propose solutions .

Regional Sales Manager About the role: The Regional Sales Manager works in conjunction with the National Sales Manager and a syndicate of eight categories within the Nestle in market model (NIM). The role involves providing input into the sales plans for the Account, by adding value and driving commercial development initiatives. Responsibilities also include the execution of agreed category sales plans and to achieve predetermined KPIs, through the effective leadership of the category sales plan and team. Key Tasks and Responsibilities: KPIs Employ the appropriate team and talent to ensure continuous delivery of Nestle category sales plan. Achieve KPIs within the current reginal Field Sales budget. Implement instore interventions and work with the National Sales Manager to revise category sales plans. Draw on personal knowledge, experience and best practice from other areas of the business, to exceed as an expert in your region. Prepare for and hold monthly meetings to ensure performance against all KPIs. Drive an activity plan with your region to drive performance. Effectively brief the regional team for success, e.g. point of sale materials etc. Execute league tables, case studies, additional incentives and newsletters provided. to encourage healthy competition. Effective Performance Management Lead and coach direct reports to ensure that the team achieve predetermined KPIs and service level agreements (SLAs). Track, monitor and adapt to market conditions to ensure the achievement of the bonus/KPI payment criteria. Ensure the Nestle and Group business strategy, vision and objectives are understood by all Field Sales Executives and that they are motivated to deliver against them. Coach, develop and train the team, to drive motivation and performance. Ensure clear development plans for all the team are implemented and managed based on KPIs, performance and values, and that these align with annual appraisal process and 1-2-1 discussions. Ensure that vacancies are actioned by the relevant person in a timely manner, resulting in minimum loss of coverage. Create an on-going plan for reducing disruption and cover for any vacancies. Identify the talent pipeline to create future leaders. Recruit against up-to-date job descriptions to bring the best people into the business. Hold monthly team meetings that are compelling and motivating to drive performance and retention, including training sessions on key identified areas for the forthcoming period. Host agreed Field development days/audits with your team to further identify training and their development needs. Team Leadership Carry out individual performance appraisals and implement personal development plans. Motivate the team to maximise their potential for themselves and Nestle. Conduct individual development days and coaching sessions in the Field, to improve performance. Ensure that each Field Sales Executive clearly understands their job role and key result areas. Stakeholder Management Build key relationships with relevant stakeholders within Nestle that are part of the reginal contact plan. Attend and give regional input at reviews and business development meetings with Nestle contacts when required. Work with the National Sales Manager to ensure an understanding of the client's business goals, challenges and budgets to seek out opportunities, creating a sustainable partnership approach. Develop relationships during client visits to gain greater understanding of the business and to identify additional opportunities to grow business. Work with the National Sales Manager to develop regional operational plans to find opportunities to grow relationships, sales and talent pipeline. Reporting / Insight / Evaluation Drive outstanding performance and solutions through actionable insight of the region. Analyse results and KPIs, offering substantiation of performance and implement appropriate changes to operational plans for future improvements. Identify gaps and implement appropriate changes to operational plans to drive increased performance, revenue and contribution margin. Evaluate all available data (Power Bi reports etc.) to provide relevant actionable insight to Field Sales Executives, to drive regional and individual KPI achievement. Analyse and provide Field insight to the National Sales Manager for any future opportunities or challenges, to drive continuous improvements, including Flexforce involvement. Communications Attend meetings with the national Field team when required, to discuss and provide input into and share updates on your regional performance. Contribute to company initiatives as appropriate. Communicate Group values and beliefs to your team ensuring all relevant information is clearly understood. Effectively communicate all Group messages to your regional team and to your line manager. Ensure best practice is shared across the Group via internal meetings. New Business Keep abreast of trends, news and information concerning the industry and market. Participate in high-profile store visits with Nestle to maximise future opportunities. Provide regular written, verbal and electronic communication to your line manager of all identified areas of feedback or opportunities. Data Recording & Reporting Regularly analyse regional performance and production of weekly and monthly reports, as agreed with your line manager. Regularly analyse regional team performance to ensure all data recording and reporting is accurate and to the standard required. Coach colleagues where improvement is required. Compliance Ensure that all Field Sales Executives complete retailer accreditation schemes and GDPR tests. Ensure that all Field Sales Executives have a full understanding of each retailers' expected standards of performance and conduct within stores. Technical Ensure a comprehensive understanding for self and the regional team of 360 script and tablet/phone operation, to optimise data capture. Ensure the execution of rapid response and data alert interventions to drive team performance. Financials Control all regional budgets, managing costs ensuring no budget overspend. Provide input to budget reconciliation and forecasting processes each month with the National Sales Manager as appropriate. Administration Validate Field results by carrying out the specified number of audits required by the regional Field audit procedure. Other Requirements: Maintain awareness of and always follow company policies and procedures. Take personal responsibility to comply with health & safety regulations. Take responsibility for your own personal development and ensure all mandatory training is completed on time. Ensure your team is up to date with Acosta University and Continuum training. Adhere to all General Data Protection Regulations and policies (GDPR). Manage MIS development, roll out of new equipment or/& software development programmes. Ability to undertake significant travel. Essential Knowledge and Skills: Excellent verbal and written communication, able to interact and influence at all levels. Good organisational and planning skills. IT literate, proficient in the use of PowerPoint, Excel, and Word. Team leadership and budgetary skills. Commercial awareness. Ability to evaluate and adapt category sales plans as required. Ability to manage poor performance issues with the team. Conflict management and resolution skills. Highly Desirable Experience: Previous retail, FMCG and/or sales experience desirable but not essential.

Account Manager Remote Based (UK) Salary Competitive + Sales Bonus/Commission Please Note: Applicants must be eligible to work in the UK. The Souvenir Collection continues to be the leading specialist provider of accessories and gifting to attractions across the UK and Europe. We pride ourselves on our ability to offer custom designed, branded and quality products to suit the vision and needs of our customers. We are currently hiring an Account Manager to join our growing team and are looking for someone who is motivated, target/results driven and passionate about what they do. You will be an experienced sales professional with an eye for expanding business with our existing clients through consultative and cross selling but also able to penetrate new customers, including on-line sales to increase revenue and deliver outstanding customer interaction. Previous experience of the souvenir/retail market would be advantageous. As Account Manager, you will confidently present to clients, regularly discuss product ranges, be able to have commercial input and have creative flair. Role responsibilities: Develop, manage and control a portfolio of existing accounts, deepen trading relationships with existing customers through operational efficiency and product exposure. Source and develop new business opportunities. Take responsibility for day-to-day customer relationships to ensure customer satisfaction, retention and growth and maintaining regular contact. Consistently achieve your personal monthly sales targets. Use provided data to explore all ways to grow and deepen the relationship with your customers. Maintain profit margins through effective negotiation and communication. Work with the marketing and design team to ensure we deliver effective marketing and campaigns with customers. Preparation of business plans to target each account to its maximum potential. Maintain a good awareness of market & competitor activities. Attend & present competently at customer & internal meetings. Attend trade & industry events to help build the Company brand image. Key skills & Experience A strong sales background with a proven track record of successful account management and development. A work ethic that drives intense daily customer activity. Excellent negotiation skills that focus on the benefits we bring to customers. Commercial awareness and business acumen. Experience in proactively building and fostering internal and external relationships. Positive outlook and confident can-do attitude. Excellent communication skills both verbal and written. Confident presentation skills to peer group and business colleagues Benefits Commission Scheme Pension Scheme Eye care scheme Day off on your Birthday Enhanced maternity/paternity pay Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Business Development Representative Location: Newport, South Wales Salary: 26,000 basic + 3,000+ achievable commission (sales and retention) Hours: 40 hours per week. Rota based shifts Monday to Friday 09:00-21:00, Saturday 09:00-18:00, Sunday 10:00-16:00 Contract: Permanent The Role A dynamic and growing organisation is seeking confident, proactive Business Development Representatives to drive sales and support customer engagement. This role is perfect for individuals who thrive in a fast-paced environment and enjoy building relationships that convert into long-term business success. Key Responsibilities Driving sales through high-volume outbound calls, handling inbound enquiries, and making targeted cold calls. Engaging leads via email and live chat, using persuasive messaging to convert quotes and boost retention. Following up on enquiries promptly, building rapport, and maintaining momentum to exceed sales targets. Processing customer payments, ensuring accurate credit control and smooth transactions. Supporting campaigns and collaborating with Sales and General Managers to refine strategies and achieve growth objectives. Requirements Minimum of two years' experience in sales, telemarketing, or a similar role. Comfortable using CRM systems and communicating via email and live chat. Proven ability to meet or exceed sales targets, demonstrating resilience and a proactive approach. Strong objection-handling and closing skills. Benefits Competitive salary with a lucrative commission structure. Free on-site parking. 250 employee referral reward. Exclusive friends and family discounts. Additional Information Candidates must have the legal right to work in the UK. Visa sponsorship is not available for this role. This is an excellent opportunity for ambitious sales professionals seeking career growth and a role where performance directly rewards effort and results. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Ready to find the right role for you? Strategic Account Manager Salary: Competitive plus performance bonus, company car/car cash allowance, private medical cover, pension and many other Veolia benefits. Hours: Full-time, 40 hours per week (Monday to Friday) Location: Home based with National travel When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Eligible for an annual performance bonus 25 days of annual leave Choice of company car or car cash allowance Access to our company pension scheme One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allow you to reach your full potential What you'll be doing; Build and maintain strong, long-term relationships with customers, and actively drive and manage the business relationship with each customer, with focus on multi-term retention and scope growth driven by innovation, effectively delivering ecological solutions for customers, and improving contract profitability. Strategically lead the business relationship and customer journey for major, high profile brand customers with whom the business has deemed there is a strategic partnership (or the potential for a strategic partnership). Act as a bridge between Veolia and the customer, and in so doing increase customer lifecycle value by adding value, providing solutions and building trust. Lead and nurture the team, to embody a customer centric approach embracing the role of ambassador for the Veolia brand and purpose. Responsible for ensuring the contractual renewal targets are met through decisive leadership, a passion for customers, and an innovative and customer focused mindset. Complete internal contract review meetings at internal Director and Invesco / EXCO level and ensure all elements of the contract are delivered in line with client expectations. To ensure debt levels are managed within each contract's commercial terms and support invoice dispute resolution. Manage a small team and engage with relevant teams across the business, assuming a leadership role for the customer. What we're looking for; Essential: Ability to drive solutions from concept to delivery. Experience of Account Management. Proven experience of driving and influencing senior level stakeholders both internal and external. Exceptional analytical skills, identifying challenges and trends to provide long term strategic insights. Experience in contract management, negotiation of complex contractual needs with consideration to the evolution of contractual change, maximising potential. Desirable: A Degree in a complimentary business or environmental subject. An understanding of the waste management industry. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Sales Manager Manchester Salary: £50k basic + bonus Hours: 37.5 per week, Mon Fri 8 30 Benefits: Onsite parking, leadership development, onsite gym A leading supplies company based in Manchester is seeking an experienced, commercially driven Sales Manager to join our expanding team. This is a senior, hands-on role with responsibility for internal new business, existing client performance, tenders and bids for new contracts, client retention, cancellations, and overall leadership of the internal sales function. As Sales Manager, you will be disciplined, highly motivated, and thrive in a fast-paced, phone-based sales environment. You will play a key role in driving revenue growth, increasing customer lifetime value, and developing both Sales Executives and Team Leaders to achieve outstanding results. Reporting directly to the Managing Director, your key responsibilities will include: Full day-to-day management of the internal sales function, including Internal Sales Executives and Team Leaders Oversee new business acquisition, existing client management, renewals, and cancellation reduction Identify and maximise sales opportunities from marketing-driven inbound calls, email enquiries, tenders, and bids Lead the negotiation of new contracts, renewals, and tailored packages Drive performance against KPIs through coaching, 1-2-1s, feedback, and team engagement sessions Ensure Quality Assurance standards are maintained, feedback is embedded, and remedial action is completed Monitor competitor activity, market trends, and client feedback to maintain a competitive position Put forward commercial ideas and strategic recommendations to improve sales performance and win new business Support recruitment, onboarding, and development of sales staff Work cross-functionally to improve systems, processes, and efficiencies through project delivery Create opportunities for engagement and shared best practice to increase morale, performance, and product knowledge Deliver targets across new sales, retention, customer value growth, and winning tenders/bids The Ideal Candidate: Proven track record in Sales Management or leading a high-performing sales team Strong leadership skills with the ability to motivate, coach, and develop individuals and team leaders Consistent history of delivering sales targets on time, to plan, and to budget Experience managing compliant sales practices in line with QA and regulatory standards Strong understanding of capacity planning in a telephone-based sales environment Commercially astute, analytical, and solutions-focused Clear commitment to delivering excellent customer service and improving customer satisfaction scores Experience with tendering Benefits: £50k basic + bonus 37.5 hours per week, Monday to Friday Onsite parking and gym Leadership development opportunities Chance to shape and grow the sales function in a rapidly expanding business This is an exciting opportunity to join a growing and ambitious business at a pivotal stage. You will influence strategy, drive sales success, and make a real impact on the company s continued growth. If you are a driven Sales Manager who thrives in a high-energy environment, enjoys leading from the front, and wants to play a key role in new business growth, tenders, and client success, we would love to hear from you.

Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: Hybrid Working, Life Assurance, Vitality Private Healthcare, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers, and Access to Wellbeing Resources! Why Do We Want You? Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, with a smaller element of new business. If you're looking to take ownership of high value client portfolio and play a strategic role in Mercia s continued growth, we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role? You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role? Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!

Account Manager / Sales Support (Office Interiors) Salary: 30,000 - 35,000 + Commission (OTE 10k in 1st Year) Location: Bradford, BD17 Hours: Mon-Fri, 8:45am-5:15pm Start Date: ASAP Full-time, permanent Role Overview: To support a director by managing and converting inbound (warm) enquiries, maintaining client relationships, and coordinating projects from initial enquiry through to handover. The role is focused on client service, enquiry management, and internal coordination rather than cold business development. The business specialises in designing and installing complete office environments to their clients, offering a bespoke service and ensuring a smooth process for businesses. The Key Responsibilities of the Account Manager/Sales Support Professional: Director & Sales Support Act as the day-to-day sales and client support for one Director Manage the Director's enquiries, follow-ups, and client communications Prepare meeting notes, proposals, quotations, and presentations Ensure timely responses to all incoming enquiries and client requests Enquiry & Account Handling (Warm Leads) Manage and qualify inbound enquiries from existing clients, referrals, and marketing activity Act as the primary point of contact for clients once an enquiry is received Maintain regular contact with clients to progress enquiries through to order Support repeat business and account retention Client Liaison Build strong working relationships with clients, consultants, and suppliers Arrange and attend client meetings, showroom visits, and site visits as required Ensure a professional and consistent client experience throughout the process Handle day-to-day client queries efficiently and proactively Project & Internal Coordination Liaise with design, estimating, procurement, and project teams Ensure client briefs and requirements are clearly communicated internally Track project progress and keep clients informed Assist with handovers, aftercare, and post-project follow-up Commercial & Administration Assist with pricing, quotations, and order processing Maintain CRM records and enquiry tracking Support sales reporting and pipeline management Ensure documentation is accurate and up to date The Required Skills & Experience of the Account Manager/Sales Support Professional: Essential Experience in an Account Manager, Sales Support, or Client Services role Background in office interiors, commercial furniture, fit-out, or a related sector Strong organisational and administrative skills Excellent communication and client-handling ability Comfortable managing multiple enquiries and priorities Proficient in MS Office (Word, Excel, Outlook) Desirable Experience supporting a senior Director or leadership role Knowledge of office interiors or commercial fit-out processes CRM system experience Understanding of project-based sales Personal Attributes Highly organised and detail-focused Proactive and dependable Calm and professional under pressure Team-oriented with a supportive mindset Customer-focused and solutions-driven Package Competitive basic salary - entirely based on experience Bonus linked to profit and conversions Pension scheme Career development within a growing interiors group Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

TEAM Energy is seeking a Customer Account Manager to join our sales team in Milton Keynes (Hybrid working 2 days office based per week). Salary: £35,000 - £45,000 Plus Uncapped Commission (c£8,750 - £10,500) Hours of Work: 37 hours per week Contract Type: Permanent Your role will be to manage and grow a portfolio of business customers in the energy services sector. You will serve as the primary relationship manager for approximately 400 assigned customer accounts. In this hybrid role, you will be responsible for driving customer satisfaction, renewing service contracts, and identifying upsell opportunities, all while coordinating closely with our support teams to ensure excellent service delivery. The ideal candidate is a proactive account manager with a track record in B2B sales and account management (preferably in the energy or utilities industry), strong relationship-building skills, and the ability to meet retention and revenue growth targets. This position offers a competitive base salary plus commission, with on-target earnings aligned to achievable upsell and renewal goals. Customer Account Manager Key Responsibilities Account Portfolio Management Structured Account Reviews Contract Renewals Upsell and Cross-Sell Customer Onboarding & Profiling CRM Management Reporting & Communication. Customer Account Manager Required Experience B2B Sales/Account Management Experience: Minimum of 3 5 years of experience in B2B account management or sales, preferably in the energy, utilities, or related sector. Experience managing a portfolio of business customers and achieving revenue targets (renewals and sales quotas) is required. I ndustry Knowledge: Strong understanding of the energy services market (e.g. energy efficiency, certification, compliance). Familiarity with common competitor offerings and the needs customers in energy management sector have is a plus. Proven Track Record: Demonstrated success in meeting or exceeding sales targets and retaining customers. For example, prior experience hitting renewal rates, upsell quotas, or other KPIs in a similar account manager or customer success role. Experience reducing churn and growing account value is highly valued. Education: Bachelor s degree in Business, Marketing, Energy Management or a related field is preferred (or equivalent professional experience). Relevant certifications in sales or account management are a plus but not mandatory. CRM & Tools Proficiency: Proficient in using CRM software (e.g. Salesforce, Dynamics, vTiger or similar) to manage pipelines and customer information. Strong general computer skills, including MS Office (Word, Excel, PowerPoint) for preparing customer reports and sales presentations. Experience in maintaining detailed records and generating reports from CRM data. Customer Account Manager Working Arrangement & Environment Hybrid Work: This role offers a balance of in-office and remote work. Two days a week (typically on agreed upon days like Tuesdays and Wednesdays, subject to team scheduling) you ll work from our Milton Keynes office. Three days a week you ll work from home. On remote days, you are expected to maintain the same professionalism and productivity as in the office. Customer Account Manager Benefits At TEAM, we are proud to be an employee-owned business that means every team member has a stake in our success and a voice in shaping our future. As an employee-owned company, we foster a culture of shared responsibility, collaboration, and long-term commitment, where your contributions directly impact our growth and your own. Join a business where you re more than just an employee at TEAM, you re a co-owner, empowered to make a difference and share in our achievements. Employee ownership profit share Hybrid working (mix of office and home based) Flexible holidays Contributory pension Medical cash plan Wellbeing Programme Life assurance Cycle to work salary sacrifice scheme Electric Vehicle salary sacrifice scheme Free on-site parking On-site kitchenette and chill-out areas with free fruit, tea, coffee and cordial Company funded events and team building Relaxed dress code Continued learning and development through internal and external training About the Company: TEAM Energy are a company specialising in energy management software and services. We are well placed to become a leading software and service provider in our related sectors of energy retail and energy management. In 2019 we moved into employee ownership, meaning that all our employees share in the success of our business through a profit share scheme. Our vision is to help all our customers contribute to the delivery of the UK s net zero objectives by delivering products and services that enable successful and optimal carbon and energy management. Our aim is to be recognised as the leading software company in the energy sector and so we are looking for smart people to help us achieve that intelligent, outgoing, pragmatic, and hard-working individuals If you think you are suitable for this Customer Account Manager role, please apply now!

Account Manager Location: Manchester, M4 6WX (3 days office) Salary: Negotiable Hybrid: Monday - Friday 9:00AM - 5:30PM (Monday and Thursday in office) We re looking for a passionate, organised, and forward-thinking Account Manager to join our growing Build-to-Rent (BTR) Client Services team . You ll manage a portfolio of five BTR clients, acting as their key contact and ensuring seamless delivery of creative and strategic marketing campaigns. Working closely with the BTR Account Director, you ll oversee projects from brief to completion, lead client meetings. Benefits: Generous Holidays starting from 33 days per annum Birthday leave (post-probation) Tax Free EOT Bonus Group Life Assurance Social events organised by our Social Committee Optional private medical insurance after 1 year Long service awards every 5 years Employee of the Quarter programme Free tea, coffee, snacks, kitchen facilities, and breakout spaces Beer Fridge Fridays Referral programme Pirkx benefits from day one Auto-enrolment pension (3% employer contribution after 3 months) Responsibilities: Manage day-to-day client relationships and marketing activity across multiple BTR accounts. Deliver projects on time, on budget, and to brief, coordinating with Creative, Media, and Social teams. Contribute to lease-up and retention strategies, research insights, and creative pitches. Monitor budgets, profitability, and project timelines. Requirements: Proven experience in account management within a marketing agency. Strong communicator, highly organised, and confident juggling multiple projects. Proactive, creative, and eager to learn. Skilled in Microsoft Office and project management tools.

Are you ready to help shape the future of legal tech? At Actionstep , we re transforming how law firms work - and we re looking for a dynamic UK Senior Sales Executive to join our UK team. In this role, you ll be at the heart of growth: working with our valued clients to unlock cross-sell opportunities, deepen relationships, and deliver real value - ensuring they get the most from Actionstep. You ll partner across Customer Success, Sales, Marketing, and Product to understand customer needs, propose smart solutions, and drive revenue growth - all while upholding our customer-first mindset. If you re energetic, entrepreneurial and thrive in fast-paced SaaS environments, this could be the career move that accelerates you - and helps our clients run their firms smarter. The Role at a Glance: UK Senior Sales Executive Hybrid - London (Kings Cross) £65,000 - £75,000 Base £170,000 OTE Plus Great Benefits & Perks Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Your Background / Skills: SaaS/IT Sales. Legal Industry Experience. Salesforce CRM Experience. Consultative Sales & Account Management. Upsell, Cross-sell. Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. The Sales Team plays a crucial role in forging strong customer and partner relationships that drive our business goals. We create a powerful first impression of Actionstep - one that truly reflects our product and value. We clearly communicate how Actionstep empowers law firms to succeed by giving them the time and freedom to focus on what they do best: being lawyers. We continuously sharpen our sales methodology and capabilities to ensure a high-performing, future-ready sales function. The UK Senior Sales Executive Role: As Senior Sales Executive , you ll drive revenue growth by uncovering cross-sell opportunities within our existing customer base. You ll deepen relationships with current clients, identify evolving needs, and position the right add-ons or upgrades to maximise value, retention, and satisfaction. Working closely with Account Managers and Customer Success, you ll analyse usage patterns, surface insights, and proactively recommend solutions. This role bridges service and sales - ensuring clients get the most from Actionstep while informing product and marketing with real customer trends. About You: • Experience in the legal industry, ideally with practice management and accounting software • Demonstrated IT/SaaS sales success, consistently meeting or exceeding targets • Skilled in assessing customer needs, building trusted multi-level relationships, and driving/closing opportunities • Experienced Salesforce CRM user • Excellent communicator with strong presentation, verbal and written skills; confident engaging customers and internal teams and able to say no when needed • Proven relationship builder • Strong negotiator • Proactive problem solver with strong technical aptitude and the ability to resolve issues resourcefully • Strategic thinker who understands business goals, analyses data, identifies opportunities, and develops growth plans • High energy, positive attitude, strong work ethic, self-directed, and effective in fast-paced environments • Able to work autonomously and as a strong team contributor • Effective time manager with ability to juggle multiple work streams Desirable: • Formal sales training/certification (e.g., SPIN, Challenger), and/or a Bachelor s in Business, Marketing, or related field What we offer in return: • Further develop and grow your sales technique with the support and sponsorship of your sales leadership • Flexible working • Unlimited leave • Competitive salary • Pension contributions • Private medical, dental and life insurance • Socials, lunches and team-building events • Outstanding office in Kings Cross, with free barista-made espresso drinks and free beer on tap • Relaxed and friendly team who genuinely care about and trust one another • Fantastic training and development opportunities If you re driven, curious, and excited by the idea of helping customers unlock more value every day, we d love to hear from you. This is your chance to step into a high-impact role, collaborate with brilliant people, and grow with a fast-scaling SaaS leader. Don t wait - apply now and help us power the next chapter of legal tech innovation. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.