71 jobs found

Senior Account Manager - Banking & Strategic Clients The Money Movement Solutions team (MMS) at Visa works on designing, managing, and growing products and solutions for moving money using Visa's networks e.g. Visa Direct, Currency Cloud and B2B Connect. These products and services are typically aimed at commercial entities, including banks, fintechs, remitters, marketplaces, and other organizations. These capabilities support collections, multi-currency accounts, disbursements of P2P and B2B funds. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. What we expect of you, day to day. Role Overall: Support the MMS business to be the growth engine for Visa, by driving business growth at 35%+ p.a. over the next 3-5+ years Contribute to building a new business line for Visa from commercial perspective by entering money movement space where Visa has not previously played (e.g., Transaction banking, Cash management, Remittance infrastructure, Asset management, etc), and diversify Visa's business from the core consumer payments into global cross-border consumer and business payment flows and multi-currency solutions Contribute to development of Strategy and Commercial plans for MMS EU Revenue: Driving revenue and partnerships growth across a portfolio of MMS clients in cluster, throughout the entire customer life cycle Fully accountable for the net revenue target attainment, retention of existing clients and volumes Impact: Execute on signed deals to bring revenue in a timely manner in line with the business plan Execute on contracted activities with client, eg marketing plans, business development Optimise customer performance by working with enabling functions, incl Marketing, CS, Data analytics, VCA, Ecosystem Readiness, Product, etc. Mine for adoption opportunities within existing contractual agreements & commitments (e.g, new routes, winning additional wallet share, new use-case, etc) Set customers up positively for contract renewals and upsells Growth: Drive continuous growth of the managed clients, beyond existing contract, Identifying opportunities for X-selling, Up- selling new MMS products and driving their adoption, as well identifying other business opportunities for VISA Inc. (issuing, etc) to expand the partnerships Client Engagement: Build long-term relationships with customers, key stakeholders and partners to ensure we have the necessary understanding of the client's business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables Develop Account plans and monthly/quarterly reviews, provide comprehensive, insightful review of client's program performance identifying opportunities to drive growth, lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued, management reporting Turn our customers into Advocates (pilots, case studies, webinars, podcasts, referrals) This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Background & Qualifications Background of client/partnerships management, sales, and or business development preferably at a global or multi-market level, including disciplined and structured client management to achieve revenue growth, proven track record for successfully selling multi-million contracts Prior experience in cross-border business payments development is preferred Work experience across multiple European markets is preferred Second language is a plus Competencies Customer-minded: strong focus on client satisfaction Self-starter with a bias toward action and getting things done, operating with an owner mindset Excellent problem-solver with a strong focus on delivering for clients. Thriving on working through and solving complex problems, overcoming setbacks, quickly learn and adapt to new situations and creatively finding winning solutions for clients Data driven and highly analytical, able to run analysis of Visa systems and derive commercial insights to grow clients, and build business development strategies Strong business acumen, highly skilled in commercial and legal deal structures, and business case building Ability to lead, execute, manage and oversee multiple time-sensitive opportunities at once Excellent listener and communicator (both verbal and written), and executive presence, must be able to interface with client executives at a C-level Rapport builder: excellent at connecting with other people and making others feel at ease around him/her Highly collaborative, pro-active and able to perform in a cross functional, cross markets, cross cultural environment Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

About The Role Our vision is to nurture PEI Group and our business information and event brands to become must-have resources and networks, so that private market investors, managers and service providers can better meet their business objectives and outperform in their markets. The marketing team will be strategic partners to the business, collaborating to design and deliver customer centric, creative and high performance programs which improve brand preference, engage more market professionals and underpin commercial success. The Senior Marketing Manager, based in New York, will play a critical role to lead a team and drive revenue growth for a portfolio of PEI's business information subscription brands, membership networks, events, sponsorship and marketing solutions. You will set the strategy for the portfolio, bringing new ideas that will result in growth. Managing a team of marketers, you will create the marketing plans and campaigns to generate commercial results through customer acquisition, growth and retention. Key Responsibilities Develop a deep understanding of the target markets and audiences, including detailed personas, and associated workflows and needs by role type. Gain detailed insights into the current product offerings across all revenue streams, including digital platforms, networks, events (delegate and sponsorship), and marketing solutions, to ensure a comprehensive understanding of the brand or network. Partner with the Product and Events teams to design and execute new product development (NPD) launch programs, ensuring alignment with overall business goals. Analyse growth potential by persona, company, contact, and revenue line, identifying opportunities for volume and revenue growth. Develop a strategic marketing approach to creatively and commercially achieve annual goals, ensuring alignment with company objectives. Design and implement a quarterly rolling program of targeted campaigns for each key audience segment (acquisition, client, and key accounts), delivering a strong sales pipeline and meeting eCommerce targets. Create tailored programs for acquisition and customer onboarding, cross sell/upsell (account expansion), and account based marketing (ABM) for key accounts, usage and renewal. Day to Day Responsibilities Team management and leadership, including recruitment, development, coordination and retention efforts. Oversee budget planning and financial management. Optimise the use of marketing technology tools such as Marketo, websites, CRM, etc., in collaboration with Digital Marketing Operations (DMO). Expertly design and execute TAM focused inbound lead nurturing programs, as well as highly targeted outbound campaigns via social media, email, PPC, search, events, advertising, and more. Provide daily, weekly, and monthly performance reports, along with actionable recommendations for improvement. Collaborate with internal Design and DMO teams, as well as external agencies, to create a variety of marketing content that supports all stages of the customer journey (top, middle, and bottom of the funnel). KPI's / Success Expectations Develop and implement a marketing strategy that aligns with company goals. Collaborate with cross functional teams, including Editorial, Product, Sales, and Events, to ensure quarterly marketing plans are developed and executed in line with business needs. Hit targets for New Customer acquisition (from relevant TAM) including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Achieve targets for Account Expansion through cross sell and upsell within Client and Key Accounts including marketing contributed sales opportunities and pipeline $ (DIPs, Network Membership, Delegates, Sponsors, Marketing Solutions). Deliver increased usage, engagement, satisfaction and retention at company and person level (shared KPIs with Editorial, Events and Account Management). Develop and publish at least six customer case studies (written or video) each year. About You Experience & Skills Bachelor's Degree - B.S. or B.A. Proven experience working in Marketing leadership roles within B2B events and information (subscription) products. Proven experience in leading and managing teams effectively. Skilled in developing and executing strategic plans for portfolio management, with the ability to clearly communicate these strategies to the team; works comfortably with forward looking annual and quarterly horizons. Expertise in creating strategic marketing plans that consistently meet revenue targets while staying within budget. Strong project management capabilities, with a track record of successfully collaborating with senior stakeholders and managing key relationships. Excellent communication skills, ensuring clarity and efficiency in all interactions. Creative thinker with the ability to generate innovative ideas that drive business growth. Proficient in writing and compelling, benefit oriented copy to engage target audiences; strong proofreader and copywriting trainer for the team. Data driven with a strong understanding of segmentation, analysis, and selection processes. Detail oriented and highly competent in proofreading and ensuring accuracy. Experienced in managing large budgets, optimizing resource allocation for maximum impact. In depth understanding of both direct and digital marketing metrics, with a particular focus on ROI. About Us Who we are PEI Group is a subscriber focused business intelligence company. With our multi talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success. What we do PEI Group provides industry leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active - in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere - PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors. At PEI we value diverse talent and welcome applications from everyone - regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. PEI Group supports flexible working arrangements, and we welcome career returners.

Lightricks is an AI-first company creating next-generation content creation technology for businesses, enterprises, and studios with a mission to bridge the gap between imagination and creation. At our core is LTX-2, an open-source generative video model, built to deliver expressive, high-fidelity video at unmatched speed. It powers both our own products and a growing ecosystem of partners through API integration. The company is also known globally for pioneering consumer creativity through products like Facetune, one of the world's most recognized creative brands, which helped introduce AI-powered visual expression to hundreds of millions of users worldwide. We combine deep research, user-first design, and end-to-end execution from concept to final render to bring the future of expression to all. What you will be doing: Own and manage a major holding company client, serving as the primary point of contact across multiple brands, teams, and stakeholders Lead onboarding, implementation, and ongoing partnership expansion within complex agency structures Oversee high-volume influencer marketing campaigns end-to-end, from strategy and creative direction through execution, reporting, and optimization Act as a trusted advisor to agency and brand partners by deeply understanding client goals and proactively guiding them toward success Provide strategic recommendations, creative insights, and hands on account management in a fast paced, agency style environment Collaborate with creators and clients to shape compelling campaign concepts and creative direction Monitor campaign performance, customer satisfaction, and retention, identifying risks and resolving issues swiftly Identify growth and upsell opportunities and support account expansion within the holding company Partner cross functionally with product, revenue, and partnerships teams to advocate for customer needs and influence product improvements Your skills and experience: 4-5+ years of experience in customer success, account management, or client services Strong agency background, with experience navigating fast paced environments, complex stakeholder relationships, and creative marketing workflows Proven ability to manage multiple high velocity campaigns simultaneously Direct experience in influencer marketing and the creator economy Exceptional communication, relationship building, and stakeholder management skills Highly organized with strong prioritization and execution capabilities Experience using CRM and project management tools (Salesforce and are a plus) Nice to Haves Experience working with enterprise clients or holding company structures Background in SaaS, tech, or AI driven platforms Experience in creative strategy or digital marketing Benefits Expected salary range is $85,000-$110,000. Actual compensation will vary based on a candidate's qualifications, experience, and other relevant factors. Stock options. Health/dental/vision with the majority of premiums paid by the company. 401k with company match. (Up to 4%) $3,000 per year is provided for lunch. $1,000 Yearly Learning, Development, and Wellness budget. Work from home stipend. 21 Days of PTO. Birthdays off! Take a free day off during your birthday month to celebrate. Talented teammates and a strong work culture supporting a healthy work life balance. We're here to push the boundaries of what's possible with AI and video - not for the buzz, but for the craft, the challenge, and the chance to make something genuinely new. We believe in an environment where people are encouraged to think, create, and explore. Real impact happens when people are empowered to experiment, evolve, and elevate together. At Lightricks, every breakthrough starts with great people and a collaborative mindset. If you're looking for a place that combines deep tech, creative energy, and zero buzzword culture, you might be in the right place.

Customer Success Manager Application Deadline: 30 May 2026 Department: Customer Success Employment Type: Permanent - Full Time Location: United Kingdom Reporting To: Ingrid Description We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our dynamic team. This role plays a key part in building long-term customer relationships, ensuring ongoing satisfaction, and driving product adoption. The ideal candidate brings strong communication skills, a customer-centric mindset, and a genuine passion for helping customers achieve their goals. This role is designed to evolve over time, offering opportunities to expand scope, take on additional responsibilities, and gain exposure to more strategic initiatives based on performance and business needs. Key Responsibilities: Development and management of forecasting, customer engagement plans that will deliver business outcomes. Conducts customers business and opportunity diagnostics to analyze business case drivers, to identify program risks and to establish action plans that deliver near term results and continue to improve business processes that ensure value realization. Work with the Sales Head of the region to develop and execute quarterly plans that improve adoption, customer satisfaction and renewals across the region. Develop and maintain customer program reporting to communicate progress and to help govern the relationship with customers and Fluent Leadership - with specific expertise around implementation and best practices Develop deep relationships with key decision makers and executive sponsors. Responsible for knowledge management, best practices and leading business enablement strategies specific to Fluent value proposition. Assist customers with transformational change by facilitating and coordinating cross functional involvement. Develop and implement account strategies and implementation plans that further existing account adoption and identify new business opportunities within assigned accounts. These plans should: Ensure deep adoption of both products and features Increase the customer's usage of their contracted cloud applications up to and beyond the entitlements that they have. Track SLA performance and overall customer satisfaction and health Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. Develop and maintain close working relationships with Partners engaged with assigned accounts to insure effective account relationships and deliverables. Work with partner and customer during deployment to ensure the best outcome for all parties. Drive successful renewals (including accurate forecasting of renewals) and using in depth knowledge of customers, drive growth opportunities in partnership with assigned Account Executives. Facilitate regular business reviews with customer, Account team, and broader executive team members to confirm ongoing customer account goals, assess progress, align to value realization and strengthen relationships. Skills, Knowledge & Expertise: 5+ years of experience in Customer Success or equivalent retention focused role. Strong understanding of the retail industry. Degree in Business Administration, Information Technology, or a related field preferred. Demonstrated ability to manage in a dynamic, fast paced environment. Exceptional ability to engage and communicate with customers, actively listen for feedback, and lead challenging conversations with customers toward positive outcomes. Ability to interact with customers at a C level and quickly restore confidence in "escalation" situations. Business oriented mindset. Strong analytical capability, able to identifying high-impact solutions to identified customer problems, as well as proactively solving potential issues before they become problems for the customer. Ability to collaborate cross-functionally and engage resources both within and outside of your direct control to move efforts forward in support of a common goal for the business. Be part of managing change experience in developing scalable workflows that can be implemented globally. Deep interest in understanding technical and functional capabilities and connecting them to the value they provide to customers, along with a strong ability and desire to comprehend technical issues. Job Benefits: Flexibility: Work on your terms, when and where it suits you, while embodying our company culture. Flexible and supportive leave policies: Including generous paid parental leave and paid leave for your birthday so you can celebrate you. Culture is key: We have a great team and enjoy regular social events to foster a collaborative, supportive and fun work environment. Advance your career: We invest in your future by providing an allowance to help accelerate your learning and professional development. Bring your whole self to work: At Fluent, we strive to create and nurture a culture where every employee can bring their whole self to work, feel inspired, and empowered to do your life's work (or be your best self).

CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.

London The Role At Soho House, the Assistant General Manager is responsible for supporting all aspects of the business in conjunction with the General Manager. The AGM oversees service standards, operational efficiency, member/guest experience and staff retention. Including day-to-day team management, the AGM is also an ambassador for the Soho House brand and fully embraces our ethos, supports staff, member and guest experience. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Every House Membership 50% off Food & Drink, 7 days a week Staff Room Rate; Any Bedroom, Any House, $100 a night Private Health and Dental Care Life Assurance Day off on your birthday Up to 50% Staff Discount on Cowshed & Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Responsibilities Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values. Collaborate with all Support Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, MR, Events & Programming, Finance, Housekeeping and Facilities. Influential leader and decision maker that supports, guides, develops and implements policies, procedure and systems to improve business operations, service, retention and overall experiences that have been outlined by the General Manager Implementing, overseeing and understanding the commercial viability of your business. Effective hands on day to day management and problem solving both front and back of house operations. MNE overview, understanding, direction and strategy. Effective communication with internal and external stake holders. Work closely with General Manager to assess and develop operational goals based off weekly, daily and quarterly business performance reviews. Execute action plans on time and budget to support business improvements and focus on optimising profit, minimising margins and promote exceptional experience(s) for member, guest, staff. Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards. What we are looking for Minimum of 2+ years' experience in similar capacity Thrive in fast paced, high volume environments and maintain calm, through quickly and effectively problem solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously Equal Opportunity Employment As set forth in Soho House via 's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. For government reporting purposes, we ask candidates to respond to the below self identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service connected disability. A "recently separated veteran" means any veteran during the three year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS) Neurodivergence, for example, attention deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Zoopla is one of the UK's most instantly recognisable property brands. In fact, we're known and loved by over 91% of the nation (and we're working hard on the other 9%). Our mission is to help the nation make better home decisions - by connecting everyone to their home and giving them personalised insights to help with moving, managing or financing. Over 50 million people visit Zoopla every month to access exclusive data and information on every UK property, search over 500,000 homes for sale and rent, find the best agents and secure the latest mortgage deals. We're a growing, dynamic team that embraces innovation and isn't afraid to push the boundaries. We're only just starting our journey to redefine the digital property landscape, with much more to explore and achieve. Join us, and transform the way the nation makes home decisions. We are currently looking for a Senior Product Manager who will take ownership of one of our core product lines. You will have the opportunity to drive product strategy, enhance user experiences, and work closely with our cross-functional teams to deliver valuable solutions to our customers. This role will focus on Search, CRM, Active and Known Users, AI, and strategies to re-engage our audience, ensuring we continue to create meaningful and personalised user experiences. What you'll be doing Define and communicate the product vision and strategy aligned with business objectives. Develop data-informed roadmaps aligned with company OKRs and business priorities. Conduct market, customer, and competitive research to identify opportunities. Translate strategic goals into clear product requirements and success metrics. Collaborate with engineering, design, data, and other stakeholders to deliver impactful features. Manage product lifecycle from concept through to go to market and post-launch optimisation. Define and track key product KPIs (e.g., adoption, retention, revenue, engagement). Use data and experimentation to validate hypotheses and inform decisions. Serve as the voice of the product and customer across the organization Mentor junior PMs or contribute to improving product processes. Build strong cross-functional relationships with GTM (go-to-market), sales, marketing, and support teams. Experience Strong background in product management, ideally at senior level. Proven record of shipping successful, high-impact products. Experience working in relevant domains (e.g., SaaS, fintech, e-commerce, AI, marketplaces). Skills Strong product sense and customer empathy. Excellent analytical and problem-solving abilities. Proficiency with product tools (e.g., Jira, Figma, Amplitude, SQL). Strong communication, stakeholder management, and storytelling skills. Ability to lead without direct authority. Strong commercial acumen and proven experience collaborating with commercial teams to drive revenue growth. Good design intuition and ability to collaborate effectively with designers. Experience working cross-functionally across multiple business areas. Strategic thinker that can deliver at pace Everyday Flex - greater flexibility over where and when you work 25 days annual leave + extra days for years of service Day off for volunteering & Digital detox day Festive Closure - business closed for period between Christmas and New Year Cycle to work and electric car schemes Free Calm App membership Enhanced Parental leave Fertility Treatment Financial Support Group Income Protection and private medical insurance Gym on-site in London - or membership in regional offices 7.5% pension contribution by the company Discretionary annual bonus up to 10% of base salary We want to make Zoopla more welcoming, fair and representative every day. We'll consider everyone who applies for this role in the same way, regardless of your ethnicity, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, neurodiversity status, family or parental status, or how long you've spent unemployed. We're reimagining the property industry for everyone, so we want our team to represent people from all walks of life. We actively welcome your application if your demographics or background are underrepresented in the technology or property sectors.

VP, Head of National FI page is loaded VP, Head of National FIlocations: Birmingham, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R3511 As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Sompo has a unique opportunity for a Head of National Financial Institutions in our Financial Institutions team in our UK business.The Financial Institutions team, established in 2014, boasts a robust network of brokers and provides a comprehensive range of FI products. The team is committed to expanding its regional presence and aims to grow nationally across the UK and Ireland. We are dedicated to this initiative and are enthusiastic about developing the necessary infrastructure to support it.Location: This position will be based out of our Birmingham office and report into the Head of Financial Institutions UK. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.Our business, Your impact, Shared opportunity What you'll be doing: Underwriting - Full and thorough underwriting of all accounts in accordance with underwriting guidelines and individual authority granted by management. Profitability - Focus on profitability of portfolio Production - heavy focus on regional broker development - Nationally in the UK. New Business - strong focus on new business production - main focus to grow regional/national FI portfolio. Renewal Retention - focus on renewal retention. Target to be set with unit head. Service - Implementation of first-class underwriting Service, building a strong reputation that is recognised as superior in the Industry. Broker maintenance - continuous engagement with brokers including regular catchups, meetings, entertainment, etc Collaboration - to work with other Financial Lines business units to grow the regional portfolio Wording / product development - Build a market leading product(s) to compete with competitors and bring adequate coverage to our clients. Portal development - take a leading role in the design and development of a Financial Lines wide underwriting portal to enable electronic trading for brokers Market material - develop product supporting material including IPID, sales material, website and other product collateral to support marketing and production initiatives. Communication - continuous input, feedback and support at FI underwriting meetings. Strategy - contribute to FI strategy e.g. broker development, online portals, appetite, etc Budgeting/planning - Assist unit head with budgeting and planning Administration - All risks to be filed electronically to the standard set by the unit head. Reporting - data analysis and regular review of portfolio as and when required by unit head Travel - expectation of national travel where required and necessaryWhat you'll bring: A minimum of 10 years relevant underwriting experience Experience and technical knowledge of underwriting a range of FI placements desirable Experience in underwriting UK FI business Strong problem solving and decision making abilities. Excellent written and oral communication skills Exceptional interpersonal skills with the ability to work in a team environment. Strong analytical skills Ability to work effectively in a pressured environment Appetite and hunger to learn and grow and 'go the extra mile'. Eye for detail Ability to organize efficiently Competent computer skillsOur Benefits We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs: Expansive Health & Wellness Benefits Generous Retirement & Savings Plans Global Parental Leave & Adoption AssistanceWe strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment. Expert Partners. Clarity in complexity. Unwavering commitment .We're Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings' 130 years of innovation, we're committed to applying all of our experience to simplify yours.Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs.Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges.Because when you choose Sompo, you choose the ease of expertise.Sompo is an equal opportunity employer committed to a diverse workforce. To learn more about visit our website at We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 130 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 9,500 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose The Ease of ExpertiseTM . "Sompo" refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world with excellent financial strength as evidenced by ratings of A+ (Superior) from A.M. Best (XV size category) and A+ (Strong) from Standard & Poor's. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange. To learn more please follow us on or visit .

About the Role We are looking for somebody with a marketing analytics background to take on an exciting role with fifty-five as a Senior Digital Media Consultant in our London-based consulting team. This is a varied role which spans across digital strategy, media advisory website architecture, UX analysis and business insights. Working as part of a small, collaborative team, you will play a key role in delivering fifty-five's data led projects to multiple, big brand clients across industries such as luxury, automotive, retail and beauty. These projects will be driven by client objectives relating to data collection, customer acquisition, onsite conversion optimisation and media mix optimisation. During these projects, you will contribute to promoting a customer centric vision of digital marketing, based on the systematic and methodical use of data to support decisions. You will report to a Project Lead and work alongside other Consultants, Tracking Specialists, Cloud Engineers and Innovation Experts. You will contribute to the creation, monitoring and execution of a project plan. Examples of the project work you will be leading within the first year of your role, include but are not limited to; the evaluation of the integrity of our clients' tracking set up for marketing & customer analytics, advanced media measurement, adtech implementation & activation, performance marketing dashboarding and audience frameworks alongside platform specialist support. You will be responsible for the content, the format and the overall quality of the outputs delivered to the client, and for monitoring their operational and technical implementation where required. Based on your media expertise and knowledge of your clients' needs, you will collaborate with all our teams to develop fifty five's offer, both in terms of marketing and in terms of technical and operational delivery. About the Company Part of the Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York and Shanghai, fifty-five is a certified Google Partner company and was named by Deloitte as one of the fastest growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise. Responsibilities Within your first year at fifty-five, you will be responsible for the following: Delivering high quality outcomes for a variety of projects in the Ad Tech and Web Analytics space, working in a client facing position, supported by a team of technical specialists Meeting client requirements within the agreed deadlines, keeping track of the required tasks for each project and liaising with the relevant owners internally and externally; foreseeing and escalating issues / risks as appropriate Developing a sharp, operational expertise about web analytics and media buy topics Occasional travel possible, within the UK or abroad Progressing in your journey at fifty-five, you will be given the opportunity to grow in your role through first hand exposure to multiple disciplines and, if interested, you might be selected to take a specialist path. Relevant Experience Educated to degree level 3+ years experience in activation of marketing campaigns (Paid Search/ Programmatic Display/ Paid Social) across both Brand and Performance strategies Hands on experience working directly with various advertising technologies (DV360, Google Ads, Campaign Manager, Search Ads 360, Meta Ads Manager etc) Experience working with clients across multiple markets and/or brands is preferable Knowledge and track record of creating/ deploying cross channel strategies, activating media tests and audience led marketing programmes Preferably leveraging Google analytics for advanced reporting and working knowledge of media measurement (Attraction, MMM, Incrementality) Knowledge of coding language or modelling tools relevant to data manipulation (e.g. BigQuery, SQL, R, Python, MatLab, Stata) Knowledge of dashboarding solutions (e.g. Power BI, Looker, Tableau) Proven track record of working within cross functional / cross platform digital projects with large groups of stakeholders and project team members Analytical mindset, keen to apply data to challenges Detail oriented, proactive and self motivated, good organisation is paramount Curious and eager to learn, able to challenge and recommend solutions to problems Flexible, versatile and works well under pressure Collaborative, works well in a team, understands that the sum of our parts is better than the individual Strong interest in new marketing technologies & the digital industry Interest in working in a small, growing team Have the right to work in UK If this sounds like you, please get in touch! We look forward to meeting you. Benefits Being part of a multicultural, dynamic and fast growing team Continuous (and certified) training on the digital ecosystem and technologies (initial training for all new employees, followed by recurring training sessions) Phone allowance Private medical coverage through AXA Transport for London travel card allowance - covering 50% of zone 1 2 allowance The flexibility to work remotely for part of the week 25 days holiday per year, in addition to UK bank and public holidays Company pension plan Company-sponsored sporting and social activities Cyclescheme

About the Role We are looking for somebody with a marketing analytics background to take on an exciting role with fifty-five as a Senior Digital Media Consultant in our London-based consulting team. This is a varied role which spans across digital strategy, media advisory website architecture, UX analysis and business insights. Working as part of a small, collaborative team, you will play a key role in delivering fifty-five's data led projects to multiple, big brand clients across industries such as luxury, automotive, retail and beauty. These projects will be driven by client objectives relating to data collection, customer acquisition, onsite conversion optimisation and media mix optimisation. During these projects, you will contribute to promoting a customer centric vision of digital marketing, based on the systematic and methodical use of data to support decisions. You will report to a Project Lead and work alongside other Consultants, Tracking Specialists, Cloud Engineers and Innovation Experts. You will contribute to the creation, monitoring and execution of a project plan. Examples of the project work you will be leading within the first year of your role, include but are not limited to; the evaluation of the integrity of our clients' tracking set up for marketing & customer analytics, advanced media measurement, adtech implementation & activation, performance marketing dashboarding and audience frameworks alongside platform specialist support. You will be responsible for the content, the format and the overall quality of the outputs delivered to the client, and for monitoring their operational and technical implementation where required. Based on your media expertise and knowledge of your clients' needs, you will collaborate with all our teams to develop fifty five's offer, both in terms of marketing and in terms of technical and operational delivery. About the Company Part of the Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York and Shanghai, fifty-five is a certified Google Partner company and was named by Deloitte as one of the fastest growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise. Responsibilities Within your first year at fifty-five, you will be responsible for the following: Delivering high quality outcomes for a variety of projects in the Ad Tech and Web Analytics space, working in a client facing position, supported by a team of technical specialists Meeting client requirements within the agreed deadlines, keeping track of the required tasks for each project and liaising with the relevant owners internally and externally; foreseeing and escalating issues / risks as appropriate Developing a sharp, operational expertise about web analytics and media buy topics Occasional travel possible, within the UK or abroad Progressing in your journey at fifty-five, you will be given the opportunity to grow in your role through first hand exposure to multiple disciplines and, if interested, you might be selected to take a specialist path. Relevant Experience Educated to degree level 3+ years experience in activation of marketing campaigns (Paid Search/ Programmatic Display/ Paid Social) across both Brand and Performance strategies Hands on experience working directly with various advertising technologies (DV360, Google Ads, Campaign Manager, Search Ads 360, Meta Ads Manager etc) Experience working with clients across multiple markets and/or brands is preferable Knowledge and track record of creating/ deploying cross channel strategies, activating media tests and audience led marketing programmes Preferably leveraging Google analytics for advanced reporting and working knowledge of media measurement (Attraction, MMM, Incrementality) Knowledge of coding language or modelling tools relevant to data manipulation (e.g. BigQuery, SQL, R, Python, MatLab, Stata) Knowledge of dashboarding solutions (e.g. Power BI, Looker, Tableau) Proven track record of working within cross functional / cross platform digital projects with large groups of stakeholders and project team members Analytical mindset, keen to apply data to challenges Detail oriented, proactive and self motivated, good organisation is paramount Curious and eager to learn, able to challenge and recommend solutions to problems Flexible, versatile and works well under pressure Collaborative, works well in a team, understands that the sum of our parts is better than the individual Strong interest in new marketing technologies & the digital industry Interest in working in a small, growing team Have the right to work in UK If this sounds like you, please get in touch! We look forward to meeting you. Benefits Being part of a multicultural, dynamic and fast growing team Continuous (and certified) training on the digital ecosystem and technologies (initial training for all new employees, followed by recurring training sessions) Phone allowance Private medical coverage through AXA Transport for London travel card allowance - covering 50% of zone 1 2 allowance The flexibility to work remotely for part of the week 25 days holiday per year, in addition to UK bank and public holidays Company pension plan Company-sponsored sporting and social activities Cyclescheme

Senior Strategic Specification Sales Executive, Commercial Field based covering the South East of England. Base salary of up to circa £50K subject to skills and experience, plus sales bonus, company car and other benefits to be discussed on application. At Kohler Mira Ltd, we're not just a company, we're a century strong success story. With over 100 years of continuous growth and innovation, we've become a powerhouse in showering technology, proudly leading the way with cutting edge solutions that redefine everyday experiences. As part of the globally renowned Kohler Co.-a privately owned leader in kitchen and bath products and luxury hospitality-Kohler Mira Ltd is backed by a legacy of excellence and a bold vision for the future. Now is an exciting time for you to join us. We're investing heavily in innovation and expanding our impact across our three market leading brands: Mira Showers - The UK's name in domestic showering, trusted by millions of households. Rada Controls - Experts in commercial water control, delivering smart, safe, and sustainable solutions across the UK and beyond. Recoup - Experts in wastewater heat recovery, driving energy efficiency in modern homes. Whether you're passionate about sustainability, technology, or making a real difference in people's lives, Kohler Mira Ltd offers a dynamic environment where your ideas can thrive and your career can grow. At Kohler Mira Ltd, your growth is our passion; we believe learning should be a lifelong adventure-and at Kohler Mira, that journey is filled with standout opportunities at every turn. Whether you're gaining hands on experience through coaching and mentoring, or accessing some of the best formal training available, we're committed to helping you thrive. Our culture is built on continuous personal development, creativity, and collaboration. You'll work alongside inspiring people in a positive, forward thinking environment where your ideas aren't just welcomed-they're celebrated. Here, your contributions can spark real change and make a lasting impact. If you're ready to make a real impact and grow with a company that's redefining excellence in commercial water controls, we'd love to hear from you. POSITION SUMMARY Are you a motivated, strategic thinker with a passion for building relationships and delivering results? As a key member of our Commercial Sales team, reporting directly to the National Sales Manager, you'll play a pivotal role in shaping how Rada's innovative solutions are understood and adopted across the specification chain. In this exciting regional role, you'll be the driving force behind a thriving project pipeline-identifying opportunities, converting new business, and nurturing long term partnerships. Your mission? To ensure every customer and stakeholder truly understands the 'Why Rada' difference-our unique value proposition that sets us apart in the market. You'll focus on building strong, influential relationships across a range of sectors including Healthcare, Sport & Leisure, and Student Accommodation. Whether it's architects, consultants, or contractors, you'll be their go to expert, crafting compelling propositions that showcase the full potential of our product and service portfolio. KEY RESPONSIBILITIES Build, manage and convert a rolling 1-5 year pipeline for your territory through identification of key business opportunities (existing and new) within identified commercial industry sectors. Align your focus with the Rada strategic plan, driving revenue and profitability targets. Manage strategic customers, building account plans for future business, aligning strategic focus and driving collaboration between the business and your customers across multiple functions. Diagnose customer needs, leveraging range, pricing and after sales proposals to build compelling customer proposals that drive competitive advantage and deliver winning solutions for products and services, demonstrating a measurable return on investment. Build trust and develop collaborative relationships with customers and colleagues in all stages of the specification chain. Lead and manage customer relationships, understanding key issues and opportunities whilst driving positive outcomes for the UK business. Engage commercial sectors with market leading digital water delivery and management solutions, including touchless systems and smart monitoring platforms. Collaborate with sales, marketing and service teams to implement tailored service packages, enabling best in class aftercare and complete product and service solutions. Fully utilize the existing CRM system to manage customers, pipeline, project tracking and reporting. Build monthly forecasts based on pipeline conversion to drive accuracy in the demand planning process. Communicate internally across relevant functions, providing robust market, customer and competitor feedback to drive knowledge and inform commercial decision making. SKILLS/REQUIREMENTS You must have at least five years' experience working within a commercial product or technically led specification field based B2B sales role. A good understanding of the commercial Bathroom sectors and/or Building Services. Preferable experience: selling service and water compliance solutions within commercial environments governed by infection control legislation; selling showers & taps for an established manufacturer in the commercial arena; specifying early in the project lifecycle (clients, architects, consultants, authorising engineers, infection control teams, M&E contractors); selling into Healthcare, Care Homes, Sports & Leisure, Student Accommodation, Hospitality, washrooms, MOD or secure environments; solution selling with ROI modelling; proactive lead and appointment generation; building and converting a long term (1-5 year) project pipeline; CRM management including pipeline management, call and activity logging. Skilled in Excel, PowerPoint, Word and Outlook. An energetic, eager to learn, customer centric team player who builds trust and rapport to establish relationships quickly and proactively builds a pipeline of new business. Tenacious, driven and competitive. Clean, full driving licence is required. Sales skills: proficient in lead generation employing various methods such as cold calling, emailing, telemarketing, networking, and digital outreach; exceptional interpersonal skills for building and maintaining strong specifier relationships, understanding their needs, and effectively communicating solutions across both products and services; good negotiation and upselling skills, leveraging competitor insights to secure win win agreements and match the right solution to the project & client; proven track record of closing sales deals, recognising buying signals, and guiding prospects through the sales process to successful closure; diligent follow up with prospects and clients using CRM tools to ensure satisfaction and retention, providing timely support and information; analytical mindset to analyse market data and trends, aligning sales strategies with business objectives to contribute to organisational growth. ABOUT YOU This role will suit someone who is a driven and focused self starter. Ability to balance priorities and focus between long term high value projects and the day to day customer, quotation and conversion management within your sales pipeline, prioritising your time to maximise the pipeline conversion and grow sales. A learning mindset, seeking to understand market trends to stay ahead of the competition and defend your specification at all stages from design to completion over a long specification cycle (up to 5 years). An exceptional relationship builder, able to build trust and communicate effectively at all levels within an organisation, comfortable with meetings in a variety of settings across all commercial premises and settings. A true brand ambassador and expert in your field, adaptable depending on the situation and focused on building bespoke specifications which meet the specific needs of the project and customer from our UK range of products and services. Able to communicate the benefits of manufacturer led servicing, and the added value that brings for long term sustainable products and customer relationships. WE CAN OFFER YOU A LOT IN RETURN! We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. ABOUT US In the UK, Kohler Mira Ltd. is made up of three market leading brands: Mira Showers, Rada Controls, and Recoup. While our brands differ in market position, they are equal in their commitment to design, innovation, and providing a single level of quality regardless of price. Kohler Mira is committed to diversity and inclusion to drive our business results and create a better future every day for our diverse associates, consumers, partners, and global communities. As an equal opportunities employer, it is Kohler Mira's policy to recruit, hire, and promote qualified people in all job classifications without prejudice. If, as an individual with a disability, you require adjustments during the recruitment process, please contact . . click apply for full job details

JOB VACANCY: Membership Development Officer Reporting to: Commercial, Membership and Technical Director Location: Belfast, BT15 3DA, with travel across NI when required The Ulster Farmers' Union is seeking a proactive and relationship-focused Membership Development Officer to help grow and support our membership across Northern Ireland. This is an excellent opportunity for someone with strong knowledge of the agriculture sector who enjoys engaging with farmers, groups and partners. About the role Reporting to the Commercial, Membership and Technical Director, you will support the day-to-day running of the membership department and deliver a range of membership initiatives. You will work closely with UFU Groups, Group Managers, farming members, and corporate and affinity partners to drive recruitment, retention and engagement. Key areas of responsibility include: Supporting UFU Groups with membership recruitment and retention activity. Promoting student membership and organising events for student members. Organising, co-ordinating and promoting Group/HQ winter programme meetings. Actively identifying prospects and recruiting new members. Monitoring membership targets using the UFU database and leading on CRM data capture projects. Producing membership marketing and press materials and supporting Group activity PR. Assisting with UFU presence at events such as the Balmoral Show and representing UFU at livestock marts. Building strong relationships with Group Managers and co-ordinating Group Manager training. Assisting with corporate membership, membership initiatives and affinity partner deals. Supporting the UFU Training Division and helping to develop the overall membership journey. Maintaining accurate records and keeping up to date with agricultural industry and policy issues. This is an exciting opportunity to join a well-established organisation and make a real impact in the agricultural sector. Join the UFU and help shape the future of farming in Northern Ireland. The starting salary for this full-time permanent position is £28,090 per year. The Ulster Farmers Union operates a salary scale which is reviewed annually. Benefits include: Membership Plus, 25 days annual leave plus public and bank holidays; employer contribution to private pension scheme (up to 5%); car mileage for travel; cycle to work scheme; employee assistance programme. How to apply The closing date for the role is Friday 12 th December. Interviews will take place in our headquarters in Belfast on Wednesday 17th December. To apply, please email your CV, Cover letter and monitoring form to quoting "Membership Development Officer application" in the subject line. Please ensure you have clearly demonstrated on your CV how you meet the appropriate criteria. Note that monitoring form can be found by clicking on the 'Download Monitoring Form' button below.

Customer Success Manager - North America Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. A remote role, this person can be based anywhere in North America. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross-Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross-selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem-solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and rapidly growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open-minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas Benefits package including Medical, Dental, Vision & Life Coverage Options Flexible Working Hours Unlimited PTO 12 paid Holidays 2 Paid Community Service Days Company paid STD and LTD 401K 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well Educational Reimbursement Opportunities Referral Bonus Program Access to an Employee Assistance Program (EAP) Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy There's more as well! Speak with us to find out all the details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.