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Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Client Performance Account Director to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. Job Summary At Impression, Account Directors are responsible for growing our clients' businesses by matching incisive strategy with the plan to deliver it. That requires strategic smarts, a detailed knowledge of media and media strategy and the ability to build transformative partnerships with clients. You will form part of the leadership structure of our Client Teams, tasked with delivery against commercial objectives and leading strategic thinking and innovation for your clients. You will support the Client Partners for some of Impression's largest and most complex accounts. You will drive our client's business growth through gaining a deep understanding of their business needs and work in partnership with the delivery teams to ensure their KPIs are met. In addition to your direct portfolio responsibilities, you will be given direct responsibilities for owning clients across the business's portfolio. Liaising with the wider business to help ensure the same level of expert service is given to these accounts. You will directly contribute to the growth of Impression by achieving high client satisfaction scores, facilitating client contract renewals and orchestrating channel growth for your clients. To achieve this, you will be a trusted advisor to each client stakeholder and hold a complete understanding of their overall business and marketing objectives. You will have a very strong working knowledge of the search marketing landscape and you will understand who to bring into the conversation at what stage. You are the internal champion for your clients, and you will strive to ensure that they get the most value from Impression. You balance this through taking accountability of the accounts profitability, and ensuring Impression meets over and under-delivery targets. Responsibilities Client Retention & Growth Work closely with senior client stakeholders to identify and solve key marketing challenges, as well as internal collaboration with other teams at Impression to produce strategy with broad buy-in and media plans. Steer Impressions relationships with key clients and build a deep understanding of the commercial drivers of their business. Work with other team members to mark senior client stakeholders. Be responsible for every stage of the campaign planning process: interpreting a client's objectives, creating measurement frameworks, writing an incisive strategy, building testing methodologies and diagnosing performance. Lead on annual planning for key clients: set strategic direction for the year ahead, socialise it amongst Impression teams and client stakeholders and build the plan for putting it into action. Lead on all cross-channel media strategy, ensuring that investment decisions made on behalf of clients are rigorously informed by all the available data. Collaborate - and provide direction to - the activation teams, ensuring all plans are complete, accurate and innovative. Responsible for audience, market and competitor intelligence projects, ensuring that work is insightful and actionable. Deliver complex marketing problem-solving; turning solutions into strategies to present back to clients. Contribute to your Team's understanding of a client's category, brand and audience. Create repeatable and distinctive ways to share that information with the wider Impression team and ensure that the way we present is always as client-centric as possible. Commercial & KPIs Drive revenue for Impression through existing account growth and contribution to business development. Act as an important contributor for pitches: work with Client Partners on setting the pitch strategy, determining the narrative and creating a framework for other contributors to use. Ensure all client work is delivered according to the budget. Build strategic relationships with senior stakeholders, acting as counsel for key decisions about marketing investment. Drive client-centric solutions that exceed expectations and deliver tangible business value. High-Performing Culture, Team Collaboration and Inclusion Manage a client team within a client pod. Ensure all client work delivered to clients is of the highest quality and market-leading. Contribute to a culture of continuous development within the client team, and help to advance our product and offer to clients. Give feedback on requirements for training, working with Client Partners to ensure availability of required resources. Represent Impression at industry events, public speaking and thought leadership. Be a champion of Impression's values and culture, fostering a positive and inclusive work environment. Represent Impression with integrity and professionalism, both internally and externally. Competently manage your client portfolio. Have a solid understanding of the digital services we offer in order to confidently be able to discuss activity and opportunities with clients. Confidently talk clients through growth opportunities that could benefit their business and increase retainer value for Impression. Recognising where process is lacking or need improving and raising to your line manager, contributing to the creation of new processes where required. Be able to pull client insights and tangible data points, which helps articulate clients performance. Support on the management of Impression's most complex and high-value accounts, with little additional support required. Fully understand and follow Impression / CP processes and support the department by undertaking process work (updating/creating/rolling out processes). Confidently act as a first point of escalation for your team on client and work challenges, and consistently support problem-solving and resolution. Skills Full funnel marketing knowledge a must Hands on experience analysing data and spotting opportunities in a range of platforms, including: GA4 (essential) Google Search Console (essential) Google Ads Google CM360 and DV360 Exceptional interpersonal skills in order to quickly build solid relationships with clients and internal teams. A positive and creative thinker, with a passion for all things digital. Ability to lead and inspire others, internally and externally. Exceptional attention to detail and pride in any work produced. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Lives and breathes Impression values. Ability to work in a fast paced, dynamic environment on multiple priorities simultaneously, prioritising and coping well under pressure and with competing demands. A desire to learn new skills. Ability to think and act independently as well as collaboratively. Staying calm under pressure and demonstrating empathy and understanding to help clients who may be frustrated. Adopts a range of influencing and negotiation styles to deal with objections/challenges internally and externally. Not ticking all the boxes? Don't worry, here at Impression we promote a culture of learning and development so we'll help you out! There is research to suggest that women and people of colour are less likely to apply for roles in which they don't meet 100% of the requirements but at Impression we want to ensure everyone is encouraged to apply with us. Equity, diversity and inclusion are integral to Impression's recruitment process and we are committed to ensuring your experience with us is equal, fair and non-discriminatory. Salary from £46,600 - £50,900 depending on experience (+£6k London Weighting if you live in the Greater London area) Please note, this role is a hybrid role, in line with our flexible working policy. We look to hire candidates who are no more than a 90 minute journey away from our office locations to ensure your personal time is protected and that you're able to travel into the office when necessary. What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Join us on our high-growth journey and be part of a culture that prioritises your health, wellbeing and personal development. Alongside our amazing culture, here's what else makes us standout as a great employer: . click apply for full job details

To you, a Marketing dashboard is like a piano score was to Beethoven. And who is that getting themselves in the backseat of the car to join a sales call? You, of course! You care just as much about nurturing existing customers as you do about winning new ones. You can call a key partner in the morning, plan our next customer event before lunch and finish off the day tweaking your latest campaign. See that person in the bathroom mirror every morning? Excellent. We're looking for a senior UK marketing lead - a hands on, commercial operator who thrives at the intersection of marketing, sales, partnerships, and customer marketing. Your mission is to ensure that as many British nursery owners and managers as possible know that Famly is the only platform worth using to run their business - and that existing customers continue to see, feel, and get value from Famly every single day. And who are Famly? We're on a mission to close the collaboration gap in early childhood. So we're building the world's most collaborative Early Childhood Platform - a software platform for the adults in a young child's life to connect, share their workload, and learn about early childhood. Basically, Famly makes life easier for educators and families so that they can get back to what matters. By driving and executing our UK marketing priorities, you'll operate in a market where Famly is already the dominant player, with almost 30% of nurseries using our platform. You'll be collaborating closely with the sales, customer success, and product teams to drive awareness and growth, while deepening customer relationships and supporting engagement, retention, and expansion. The role will initially be a maternity cover for Head of UK Marketing with the strong possibility to transition into a permanent position elsewhere in the Famly marketing org once the Head of UK Marketing returns from maternity leave. We're looking for someone based in London. What you'll be doing: Translate UK business goals into clear marketing priorities and campaigns that drive awareness, leads, adoption, and retention Develop and execute the UK marketing strategy across acquisition, customer marketing, and local presence Work closely with Sales and Customer Success to align marketing with the full customer lifecycle Support customer communication, education, and engagement initiatives in collaboration with our global customer marketing efforts Support our global Brand Director in understanding and implementing positioning and messaging Collaborate with our centralised revenue team to improve funnel efficiency and customer value Understand what makes UK nursery owners and directors tick Develop and manage marketing relationships with key industry experts and partners Support the planning of events, partnerships, local campaigns, and community efforts. Ideate and help support campaigns together with our global brand team Collaborate with a team of 15+ creative and digital marketing specialists Act as the voice of the UK market in global planning, bringing customer insight, market trends, and feedback into the room You'll thrive in this role if you: Have experience leading marketing at a nursery group or early childhood supplier OR Have 5+ years owning and executing field marketing and local marketing initiatives in close collaboration with sales teams Understand SaaS and its general GTM model Have proven experience in significantly generating revenue for the business Comfortable working with HubSpot, GA4, Clarity, Webflow, performance marketing channel analysis Have experience building demand gen and lifecycle strategies, allocating budgets, and running experiments Enjoy working closely with Sales and Customer Success, translating real customer needs into marketing action Consider yourself proactive - good at remembering to loop back on tasks, and spotting problems. Have a massive bias for action. You're good at context switching, preferring to work on lots of different things at once. You happily change your mind with new information. You give a damn about early childhood and want to give a better start to life to millions of children. You're comfortable being the most senior marketing presence in a market, without needing a big team or heavy structure around you While we'd love someone who has experience in the arena doing this type of work, we appreciate that everyone brings something unique. If you don't tick every box above, never mind - apply anyway. We'd still love to read your application. And who are Famly? You're probably wondering at this stage, and Famly are ? Well, it all began when our co founder Henrik's daughter was ready to start at kindergarten. He couldn't believe the amount of work being done on paper - and how distant he felt from his first child during the day. The paper 'parent' books they exchanged once a month just weren't cutting it. Together with his friend, our co founder and CEO Anders, they set about solving that. These days, the 180 of us building Famly talk about trying to do one thing. Giving children the best possible start to life. Or rather, making it easier for the 9,000 nurseries who use Famly every day to that, on our behalf. We do it with the world's first Early Childhood Platform, software that brings over a million parents closer to their child's day while they're away from them. We also make financial, pedagogical, and planning tools for more than 100,000 early years professionals in the UK, US, Germany and 15 other countries, saving them hours and reducing their admin stress. Ultimately, that gives them more time and headspace for the little ones that really matter. The interview process looks like: Interview with a People Partner Logical test Interview with our CMO and current head of UK Marketing Case assignment Presentation of the case and interview with the hiring committee consisting of UK General Manager Director of Revenue Marketing Senior Director of Brand and Comms You'll love working here because: We offer a competitive pension, private health insurance, and paid maternity/paternity leave. A clear career framework and coaching to make sure you're growing, a $1000 personal development budget and a 'We'll buy you any book you want' policy. We're all about hiring clever people who are good humans too. It means Famly is full of top thinkers and generous teammates waiting to help you shine. One of our key beliefs to 'make your colleagues shine' is all about breaking down silos, celebrating one another, and staying connected across departments, offices, and oceans. We like to give a lot of ownership both in terms of responsibility and freedom to try new, challenging tasks. Top notch work equipment (including noise cancelling headphones for those focus periods!). A great team, building a great culture together in person 4 days a week. We're looking to fill the position as soon as possible, so get your application in today by sending us: Your CV A cover letter covering what speaks to you about the role and what you can bring - in any form you like (written or told) We look forward to hearing from you! Famly is committed to creating a more diverse, equal, and inclusive workforce, building teams that represent a variety of backgrounds, perspectives and experiences. It is a fundamental policy at Famly not to discriminate on any basis or characteristics and celebrate diversity. Everyone is welcome and encouraged to apply.

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department ( ) Barry's is the Best Workout in the WorldTM . Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and Head Office. Title: Assistant General Manager £33,611 per annum Reports To: General Manager Department: Operations Work Location: London East Position Summary As the Assistant General Manager, you'll work in partnership with the General Manager (GM) to lead and support the day-to-day operations, team performance, and client experience of your studio. You are second in command, playing a critical role in driving studio success across client acquisition, retention, and engagement. You'll contribute to a high-performing, people-first culture by helping to recruit, coach, and motivate the in-studio team while ensuring Barry's values and hospitality standards are consistently brought to life. This role is both operational and community-focused, requiring strong leadership, a client-centric mindset, and a hands-on approach to building and nurturing an exceptional studio environment. The ability to consistently and reliably perform the following duties is essential and necessary to accomplish the central purposes and requirements of this position: Client Experience & Community Deliver Barry's brand vision in-studio, ensuring an exceptional and consistent client journey at all touchpoints Support all client experience processes, including first-timer protocols, feedback responses, and loyalty programs Coach and develop studio teams to uphold Barry's hospitality standards, client service expectations, and in-studio etiquette Execute milestone, surprise-and-delight, and loyalty activations that enhance client retention and studio culture Assist with special event planning and local engagement activations Support delivery of national and regional marketing campaigns and work to meet client acquisition and attendance targets Contribute to growing and maintaining a strong local community and foster meaningful connections with clients and team members Studio Operations Maintain a 40-hour weekly presence, leading from the front and supporting the GM with studio coverage and floor management Oversee daily studio operations including opening/closing duties, class check-ins, and overall presentation of the space Support the GM in ensuring the studio achieves business performance KPIs and compliance with company standards Take an active role in managing studio resources and inventory across Fuel Bar, Retail, and Red Room areas Assist with staff scheduling, holiday cover, and emergency shift support Conduct or support weekly/monthly operational and health & safety checks, escalating issues appropriately Partner with the GM on facility upkeep, reporting maintenance needs, and ensuring the studio environment is clean, safe, and brand-aligned Act as the primary point of contact in the GM's absence, reporting to the Director, Operations where needed Support with recruiting, onboarding, and developing team members, helping to create a strong talent pipeline Coach and supervise studio staff during shifts, role modeling Barry's values and service standards Deliver feedback, support skill development, and foster a collaborative, high-performing team culture Ensure studio communications are shared effectively and company updates are cascaded to all in-studio employees Promote a sense of pride, inclusivity, and ownership among the team Culture & Brand Representation Embody Barry's mission and values daily, both in-studio and within the wider fitness and local community Promote and enhance team engagement, contributing to a positive studio environment Take an active role in studio-based celebrations, recognitions, and regional initiatives Serve as an ambassador of the Barry's brand in all interactions-client-facing and internal Drives Results: Creates new and innovative ways to achieve business success. Is persistent in challenging the status quo and elevating the everyday to create higher levels of performance Accountability: Holds itself and team responsible for required actions and behaviors. Consistently enforces team accountability to their designated tasks and role expectations while meeting collective team and company goals. Acts as a decisive leader who owns failure in a productive, fact-based manner Client Focus: Anticipates client needs and provides services that are beyond client expectations. Uses client insights to drive and guide the development of new services, initiatives or programs. Serves as a strategic partner to build, grow and maintain long lasting relationships with key clients Authority and High Level Requirements Employees in this position: Have the authority, in the interest of the Company and exercising their own independent judgement to hire, discipline, transfer, promote or terminate other employees. Are responsible for managing the Studio department/division/function of the assigned region. Must draw upon advanced knowledge in the field of Operations/Management to perform essential job functions of this position. 2+ years of leadership experience in a client facing, operations driven environment (fitness, retail, hospitality, or related field) Proven ability to manage, motivate, and develop diverse teams in high volume settings Operational and analytical mindset with strong attention to detail and performance metrics Exceptional interpersonal, communication, and problem solving skills A passion for health, wellness, and creating meaningful client connections Availability to work a flexible schedule including evenings, weekends, and holidays as needed The following skills and abilities are necessary to carry out the above listed essential job duties of this position: 1-3 years of fitness management or relevant related experience (hospitality, retail, food/beverage, etc.). Bachelor's degree or equivalent experience. Availability for full time work during non traditional hours, including early mornings, late evenings, weekends, and holidays. Ability to train, lead, motivate, and delegate to a team of employees. Ability to handle multiple projects in a fast paced environment and in a time sensitive environment. Ability to work cooperatively and effectively with different personality types as well as other departments, vendors, and clients. Exceptional written and oral communication, organization, and time management skills. Detail oriented mindset, with an eye for customer satisfaction. Proven dependability and reliability. Friendly, outgoing personality and can do, optimistic attitude. Professional in appearance and behavior at all times. Enthusiasm for the Barry's brand. Ability to kneel, bend, reach, climb, and stand for long durations of time. Ability to move and lift equipment and supplies of 30+ pounds. Disclaimer This job description indicates in general terms the type and level of worked performed as well as the typical responsibilities of employees in this role. The duties described are not intended to be all inclusive to any specific employee. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. This description is not intended to limit or in any modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. An ability to competently perform all the essential duties of the functions of the position (as described above), with or without reasonable accommodation, is a basic requirement of all positions at Barry's. Management reserves the right to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Job description About Us We are a mission-driven accessibility start-up dedicated to transforming how neurodivergent individuals navigate their educational and professional journeys. Estendio builds technology that helps disabled and neurodivergent students study more independently, confidently, and effectively. Since launching our first product, Present Pal, back in 2018, Estendio has empowered students across over 150 universities in the UK and US to excel in their presentations and communication skills. Building on this success, Tailo is our newest product - an AI-powered academic reading and research companion designed specifically for students who feel overwhelmed by dense, high-volume academic content. Unlike generic AI tools, Tailo prioritises learning, integrity, and accessibility. In 2026, our focus is not growth at all costs, it's proving that students choose Tailo over free AI tools for real academic work - and come back on their own. About the Role We're looking for a Head of GTM to own and run our B2C validation phase. This is a senior, hands-on role for someone who enjoys early-stage ambiguity, working close to product, and using direct insight to drive decisions. You'll be responsible for designing and running experiments that tell us: whether Tailo delivers real, repeatable value to students, and at scale where and why students engage or drop off what signals justify scaling, pausing, or changing direction This is a newly created role responsible for product-adjacent growth and validation. What You'll Do: Own B2C Growth & Validation Design and run experiments across acquisition, activation, engagement, and retention Define what success looks like - and what "not working" looks like Track and report weekly learnings to leadership Define Channels & Sequencing Decide which channels to test (organic, community, light paid etc) Set clear budget caps and learning goals Avoid premature scaling or over-investment Shape Messaging & Positioning Own the B2C narrative: why Tailo vs ChatGPT for academic work Ensure messaging reflects trust, integrity, and learning-first support Guide landing pages, onboarding flows, and experiment copy Work closely with Product & Engineering Partner with Product and Engineering to improve activation and repeat use Feed GTM insights directly into onboarding and product priorities Help identify where small product changes unlock big gains Orchestrate and Execute Work with the existing Marketing Manager and freelancers Set direction and review output - you don't need to do everything yourself Ensure activity aligns with learning objectives Strategy Playbook ideation and deployment Experience with building and executing GTM strategy especially in a B2C market What You'll Own: Activation (first document uploaded) Second document uploaded within 7 days 30-day retention MAU growth rate Organic vs paid acquisition mix Qualitative user insight Job requirements Who are You? This is a newly created opportunity to bring your expertise in GTM strategy, within a B2C market, offering senior hands-on experience and passion for working in early stage environments. You will fit right into our highly motivated team if you have the following characteristics; Curiosity & Pragmatism: You aren't just looking for any solution; you're looking for the right one. You ask "why" constantly but never lose sight of the deadline. Fast-Fail Mentality: You believe that progress requires experimentation. You'd rather try, learn, and pivot than stay stuck in "perfect" planning. Comfortable with Candour: You have the confidence to say, "This isn't working." You value the project's success over being "right". Listen-to-Learn Personality: You enter every conversation to understand, not just to respond. You're a sponge for new information and diverse perspectives. Measures of Success In the First 3 Months: Working with current CMO to understand targets, funnel and playbook Clear understanding of activation and engagement drivers Evidence of repeat use (second doc uploads, 30-day retention) Directional MAU growth with organic pull Clear recommendations: double down, refine, or pause Leadership has confidence in next strategic steps In the first 6 Months: Running experiments and optimising what the funnel looks like What We Offer Flexibility: Working remotely with occasional on-site meetings in Scotland and Quarterly company get togethers Impact: An opportunity to support both short-term delivery of B2C growth & validation and longer-term clarity of GTM strategy Collaboration: Work closely with a small, passionate team that values innovation and collaboration. Why Join Us? 9-day fortnight (every second Friday off) 33 days holiday (including public holidays) Remote-first with Quarterly Company Meet-Ups Wellbeing cashback plan and assistive tech support £150 home working setup budget Make a real impact - building inclusive tech for every mind Location : Remote (Based in the UK) (Please Note: You must be based in the UK and have the right to work in the UK)

JOB VACANCY: Membership Development Officer Reporting to: Commercial, Membership and Technical Director Location: Belfast, BT15 3DA, with travel across NI when required The Ulster Farmers' Union is seeking a proactive and relationship-focused Membership Development Officer to help grow and support our membership across Northern Ireland. This is an excellent opportunity for someone with strong knowledge of the agriculture sector who enjoys engaging with farmers, groups and partners. About the role Reporting to the Commercial, Membership and Technical Director, you will support the day-to-day running of the membership department and deliver a range of membership initiatives. You will work closely with UFU Groups, Group Managers, farming members, and corporate and affinity partners to drive recruitment, retention and engagement. Key areas of responsibility include: Supporting UFU Groups with membership recruitment and retention activity. Promoting student membership and organising events for student members. Organising, co-ordinating and promoting Group/HQ winter programme meetings. Actively identifying prospects and recruiting new members. Monitoring membership targets using the UFU database and leading on CRM data capture projects. Producing membership marketing and press materials and supporting Group activity PR. Assisting with UFU presence at events such as the Balmoral Show and representing UFU at livestock marts. Building strong relationships with Group Managers and co-ordinating Group Manager training. Assisting with corporate membership, membership initiatives and affinity partner deals. Supporting the UFU Training Division and helping to develop the overall membership journey. Maintaining accurate records and keeping up to date with agricultural industry and policy issues. This is an exciting opportunity to join a well-established organisation and make a real impact in the agricultural sector. Join the UFU and help shape the future of farming in Northern Ireland. The starting salary for this full-time permanent position is £28,090 per year. The Ulster Farmers Union operates a salary scale which is reviewed annually. Benefits include: Membership Plus, 25 days annual leave plus public and bank holidays; employer contribution to private pension scheme (up to 5%); car mileage for travel; cycle to work scheme; employee assistance programme. How to apply The closing date for the role is Friday 12 th December. Interviews will take place in our headquarters in Belfast on Wednesday 17th December. To apply, please email your CV, Cover letter and monitoring form to quoting "Membership Development Officer application" in the subject line. Please ensure you have clearly demonstrated on your CV how you meet the appropriate criteria. Note that monitoring form can be found by clicking on the 'Download Monitoring Form' button below.

About Us We are a mission-driven accessibility startup dedicated to transforming how neurodivergent individuals navigate their educational and professional journeys. Estendio builds technology that helps disabled and neurodivergent students study more independently, confidently, and effectively. Since launching our first product, Present Pal, back in 2018, Estendio has empowered students across over 150 universities in the UK and US to excel in their presentations and communication skills. Building on this success, Tailo is our newest product - an AI-powered academic reading and research companion designed specifically for students who feel overwhelmed by dense, high-volume academic content. Unlike generic AI tools, Tailo prioritises learning, integrity, and accessibility. In 2026, our focus is not growth at all costs, it's proving that students choose Tailo over free AI tools for real academic work - and come back on their own. About the Role We're looking for a Head of GTM to own and run our B2C validation phase. This is a senior, hands-on role for someone who enjoys early-stage ambiguity, working close to product, and using direct insight to drive decisions. You'll be responsible for designing and running experiments that tell us: whether Tailo delivers real, repeatable value to students, and at scale where and why students engage or drop off what signals justify scaling, pausing, or changing direction This is a newly created role responsible for product-adjacent growth and validation. What You'll Do Own B2C Growth & Validation Design and run experiments across acquisition, activation, engagement, and retention Define what success looks like - and what "not working" looks like Track and report weekly learnings to leadership Define Channels & Sequencing Decide which channels to test (organic, community, light paid etc) Set clear budget caps and learning goals Avoid premature scaling or over-investment Shape Messaging & Positioning Own the B2C narrative: why Tailo vs ChatGPT for academic work Ensure messaging reflects trust, integrity, and learning-first support Guide landing pages, onboarding flows, and experiment copy Work closely with Product & Engineering Partner with Product and Engineering to improve activation and repeat use Feed GTM insights directly into onboarding and product priorities Help identify where small product changes unlock big gains Orchestrate and Execute Work with the existing Marketing Manager and freelancers Set direction and review output - you don't need to do everything yourself Ensure activity aligns with learning objectives Strategy Playbook ideation and deployment Experience with building and executing GTM strategy especially in a B2C market What You'll Own Activation (first document uploaded) Second document uploaded within 7 days 30-day retention MAU growth rate Organic vs paid acquisition mix Qualitative user insight Who are You? This is a newly created opportunity to bring your expertise in GTM strategy, within a B2C market, offering senior hands-on experience and passion for working in early stage environments. You will fit right into our highly motivated team if you have the following characteristics: Curiosity & Pragmatism: You aren't just looking for any solution; you're looking for the right one. You ask "why" constantly but never lose sight of the deadline. Fast-Fail Mentality: You believe that progress requires experimentation. You'd rather try, learn, and pivot than stay stuck in "perfect" planning. Comfortable with Candour: You have the confidence to say, "This isn't working." You value the project's success over being "right". Listen-to-Learn Personality: You enter every conversation to understand, not just to respond. You're a sponge for new information and diverse perspectives. Measures of Success In the First 3 Months Working with current CMO to understand targets, funnel and playbook Clear understanding of activation and engagement drivers Evidence of repeat use (second doc uploads, 30-day retention) Directional MAU growth with organic pull Clear recommendations: double down, refine, or pause Leadership has confidence in next strategic steps In the first 6 Months Running experiments and optimising what the funnel looks like What We Offer Flexibility: Working remotely with occasional on-site meetings in Scotland and Quarterly company get togethers Impact: An opportunity to support both short-term delivery of B2C growth & validation and longer-term clarity of GTM strategy Collaboration: Work closely with a small, passionate team that values innovation and collaboration. Why Join Us? 9-day fortnight (every second Friday off) 33 days holiday (including public holidays) Remote-first with Quarterly Company Meet-Ups Wellbeing cashback plan and assistive tech support £150 home working setup budget Make a real impact - building inclusive tech for every mind Location Remote (Based in the UK) Please Note: You must be based in the UK and have the right to work in the UK Our Hiring Process We're committed to creating an inclusive and supportive recruitment process. Diversity, equity, and inclusion are at the heart of who we are and what we do. If you need any adjustments at any stage, just let us know. Stage 1: Informal Chat - An initial call to get to know each other and explore fit. (20-30 Minutes) Stage 2: Skills & Culture Interview - A deeper dive into your experience, skills & values during an interview with the CMO and CEO (1 Hour) Stage 3: Team Meet / Take Home Task - A meeting with team members to get a feel for collaboration, values alignment, and ways of working. This will also include a take-home task ( 1.5 hours). Final Stage: Meeting with Board members (approx. 30 Minutes) We believe interviews are a two-way process, and finding a great fit for you and our team-ask us anything you like. Sounds like you? We'd love to hear from you.

Location: UK-wide Business Area: Digital Salary Details: Competitive basic salary plus additional benefits Reporting to the Digital Transformation Director, you will lead initial client engagement meetings as a subject matter expert to understand requirements and explore potential solutions. You will also be responsible for driving customer engagements focused on the deployment, governance, and optimisation of Microsoft 365 solutions. This role blends deep technical expertise with strategic insight to deliver high-quality outcomes, enhance user adoption, and support innovation across the full Microsoft 365 ecosystem. "a great place to work, a great place to be a customer" Key Responsibilities: Lead and oversee fileserver-to-M365 migration projects, including SharePoint, OneDrive, and Teams. Architect and deliver modern SharePoint Online intranet solutions, covering hub site strategy, information architecture, and adoption planning. Define and implement governance frameworks across Microsoft 365, including lifecycle management, retention, compliance, and secure collaboration. Lead design and discovery workshops with customers to understand requirements and agree technical solutions. Deliver end-to-end project engagements-design, implementation, testing, handover, documentation, and support-either independently or alongside a project manager. Drive adoption of Microsoft 365 features and capabilities across customer organisations. Support automation initiatives and integration across Microsoft 365 workloads. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Presales and Marketing: Drive adoption of Microsoft 365 features and capabilities across customer organisations. Design and deliver webinars, seminars, and training sessions for customers and internal teams, in collaboration with the Head of Sales. Deliver webinars and seminars showcasing current and future Microsoft 365 capabilities to support new business generation. Act as an escalation point for complex or high-priority support issues, providing expert guidance and hands-on assistance to ensure timely and effective resolution. Innovation & Continuous Improvement: Keep up to date with the Microsoft 365 roadmap and market trends to understand new features, assess their impact and provide strategic guidance. Demonstrate a commitment to personal development by proactively seeking opportunities to enhance your knowledge and skills. Provide guidance and mentor colleagues, to promote knowledge sharing and enhance delivery quality. Security, Governance & Compliance Provide leadership across M365 security and compliance capabilities such as: Conditional Access Information Protection & Sensitivity Labelling Retention and Records Management Secure external sharing governance Ensure all delivered solutions meet regulatory, organisational, and customer-specific compliance requirements. Key Skills & Experience: Proven experience in a senior M365 or Modern Workplace consultancy or architecture role. Strong leadership background with demonstrable experience guiding and developing technical teams. Expertise in SharePoint Online, Teams, OneDrive, Exchange Online, and the wider Microsoft 365 stack. Deep understanding of governance, security, and compliance features within M365. Strong presentation and communication skills, with confidence presenting to both technical and non-technical audiences. Hands-on experience leading fileserver-to-M365 migrations and designing SharePoint intranet solutions. Ability to translate business requirements into scalable, secure, and user-centric solutions. High standard of written documentation and solution design. More about you: Excellent communication skills, including being able to communicate technical ideas to non-technical audiences. Proven ability to engage with senior business stakeholders. Track record of being able to produce clear and concise design documentation and reports. Confidence in creating and delivering presentations to both remote and in-person audiences. Preferred Qualifications: One or more of the following Microsoft certifications is considered advantageous: MS-102 (Microsoft 365 Administrator) MS-700 (Managing Microsoft Teams) SC-401 (Administering Information Security in Microsoft 365) What's in it for you? Competitive basic salary plus additional benefits and growth opportunities. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: Private healthcare (free after 1 year) Eye tests, flu jabs, and on-site health checks Mental health support from trained First Aiders A Wellbeing Day after 1 year Half-Day Fridays-start your weekend early! Hybrid working support with a home office allowance 25 days holiday plus bank holidays Buy or sell up to 5 holidays twice a year Perkbox discounts on shopping, travel, fitness, and more Points-based rewards from year 2 Charity donation matching (up to £100) Recognition platform to celebrate your wins EE SIM offers for you and your family £1000 referral bonus Learn 2 Earn scheme to boost your salary Team socials and celebrations Bespoke onboarding and leadership training Dedicated Culture Team to support you Working Hours & Location: A standard week is 37 hours, Monday to Friday. Flexible, hybrid position with a home-first working policy. Allowing you to enjoy the flexibility of working from home whilst also having the option to work from one of our many local hubs spread throughout the UK. Ad-hoc travel to offices within the group and other locations may be required on occasion. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in the 2018 The 100 Best Companies to Work for list, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that if you're not growing, we're not growing. Application Form Name Email Address Pronouns Country of residence CV upload Salary Expectations Open to Travel How did you hear about this job? If you found this job through a referral, please state who referred you Your LinkedIn Profile Notice Period Consent for storing submitted data Yes, I give permission to store and process my data in line with Chess' privacy policy (visit our privacy page for more information)

We're currently recruiting for a Chief Product Officer (CPO) to join our team in Belfast. This is a hands-on executive role for a product leader who combines strategic thinking with deep operational involvement. You will own the end-to-end product function - from vision and strategy through to delivery, adoption, and commercial outcomes - while building and leading a team of Product Managers. Reporting directly to the CEO, the CPO will play a central role in shaping the company's direction, ensuring our platform continues to scale commercially, technically, and operationally across multiple sports and markets. This role is primarily based full time in our Belfast office, with flexibility to work from home up to 2 days per week. Company Purpose TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach. Finance People Governance Facilities & Equipment Football TeamFeePay - Employee Benefits Highly competitive salary and bonus Vitality healthcare Death in Service Wellbeing hub Good pension and holidays Professional development opportunities. What You'll Do Own Product Strategy & Commercial Outcomes Define and own the long-term product vision, strategy, and roadmap across the entire platform. Ensure product decisions are tightly aligned with commercial goals, revenue growth, retention, and customer lifetime value. Take direct accountability for product performance, adoption, and measurable business impact. Build & Lead a High-Performing Product Team Build, lead, and mentor a team of Product Managers, remaining actively involved in discovery, prioritisation, and execution. Set clear standards for product quality, decision-making, and delivery excellence. Act as a player-coach: able to operate at strategic, team, and individual product level when required. Deeply Understand Customers & the Payments Domain Maintain a strong, first-hand understanding of customer workflows, pain points, and operational constraints. Apply deep knowledge of payments, financial flows, and transaction-based pricing models to guide product decisions. Ensure product strategy reflects regulatory, financial, and operational realities. Drive Execution & Delivery Partner closely with engineering leadership to ensure strong execution, pragmatic trade-offs, and scalable technical decisions. Stay close to delivery: unblock teams, make hard prioritisation calls, and ensure momentum is maintained. Own the full product lifecycle, from discovery through launch, adoption, and iteration. Align the Organisation Around Product Act as the primary product voice internally and externally. Work closely with sales, marketing, and customer success to ensure new capabilities are clearly positioned and adopted. Represent TeamFeePay at industry events, partner discussions, and strategic forums. What We're Looking For Experience & Domain Expertise Experience in senior product roles within a SaaS environment (typically 7+ years, but we welcome equivalent experience). Proven track record of building and scaling successful SaaS products with clear commercial outcomes. Demonstrated experience leading and developing Product Managers. Background in software development or program management, with the ability to engage deeply on technical trade-offs. Background in finance or financial services, with a strong understanding of financial operations. Strong understanding of payment processors, payment rails, and transaction-based systems. Leadership & Ways of Working Comfortable operating as a hands-on executive in a growing company. Strong judgement, prioritisation, and decision-making skills. Able to balance long-term strategy with short-term delivery pressure. Communication & Influence Able to communicate clearly and adapt your style for different audiences including at executive, board, and team level. Able to translate complexity into simple, compelling direction. Bonus Interest in sports, grassroots organisations, or community-led platforms.

What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.