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As the Head of Aftersales, you will provide senior leadership and strategic direction for all Aftersales operations across Porsche Retail Group, holding full accountability for sustainable revenue growth, margin optimisation, operational excellence, colleague engagement, and exceptional customer satisfaction across Service, Parts, Warranty, Bodyshop, and Insurance. As a member of the senior leadership team, you will develop and deliver the Group Aftersales strategy in line with PRG commercial objectives, Porsche Cars GB standards, FCA regulation, and the expectations of a world-class luxury customer experience. Scope Dealerships:7 locations across the Southeast of England Business Areas:Service, Parts, Warranty, Bodyshop, Insurance Key Interfaces:Head of Finance, Head of Marketing, Head of Business Development, Head of Compliance, Head of Sales, Centre Principals, Aftersales Managers,HR Manager,Porsche Cars GBRegional Managers Direct Reports:(2)Customer Contact Centre Manager, Motorsport Manager Responsibilities Support the Commercial Director in delivering PRG's overall strategy and lead the Group's aftersales direction. Develop and implement an aftersales strategy focused on growth, profitability, and customer retention. Translate Porsche Cars GB objectives into actionable Centre level plans and monitor market trends for opportunities. Partner with Marketing to deliver retention programmes, CRM re engagement, and targeted aftersales campaigns. Ensure consistent, high quality service, parts, warranty, and bodyshop operations across all Centres. Drive efficiency through capacity planning, process optimisation, and strong performance of value added products. Lead, motivate, and develop Aftersales teams, fostering a collaborative and performance driven culture. Manage customer satisfaction and retention metrics, implementing improvement actions where needed. Own the Aftersales P&L, delivering revenue, margin, KPI performance, and commercial improvement initiatives. Use data, systems, and digital tools to drive continuous improvement and advance omnichannel aftersales capability. Maintain robust FCA, regulatory, health & safety, and manufacturer compliance across all Centres. Champion PRG values and ensure delivery of a luxury customer experience aligned with Porsche brand standards. Minimum Qualifications Extensive automotive aftersales experience, including senior leadership. Proven success within luxury or premium automotive brands. Strongtrack recordof delivering revenue growth, profitability, and customer satisfaction. Sound knowledge of F&I processes, FCA regulation, health & safety, and manufacturer programmes. Full UK driving licence and willingness to travel regularly between sites. Desirable Qualifications Retail automotive multi-site or regionalmanagement experience Bachelor's degree in Business, Marketing, or Automotive Retail Management. Manufacturer Leadership Programme graduate. IMI Accreditation (e.g. IMI Level 5 Award in Automotive Management or equivalent). OEM experience and understanding of manufacturer operating models. Experience leading large, multi-site teams. In return, we offer Competitive basic salary and bonus scheme. A Porsche Electric Company Car Option of a VW Group Vehicle at preferential leasing rates 35 days holiday per year, with extra for long service Private Medical Insurance Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Centre Porsche Retail Group Head Office is located at the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state of the art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.

As Venue Director, you will be the driving force behind the success of your venue - shaping its vision, leading its people, and ensuring its place at the heart of both the local community and Trafalgar Theatres' national portfolio. This is a leadership role for a dynamic, commercially minded, and creative individual with the ambition to deliver exceptional customer experiences, achieve outstanding business results, and position the venue as a cultural destination of choice for audiences, artists, and producers alike. You will balance strategic vision with operational excellence, inspiring your team to deliver first-class service and innovative approaches, while ensuring commercial growth, community engagement, and long-term sustainability. Through strong and capable leadership, the Venue Director has a direct responsibility for the ongoing success of the venue; driving a process of continuing improvement; embedding a culture that is focussed on results; and ensuring the effective management and motivation of the venue team. The Theatre Director reports to the Regional Director and has wide-ranging relationships with others across Trafalgar Entertainment. KEY RESPONSIBILITIES Strategy & Commercial Leadership: Own the venue's strategy and business plan (short, medium, long-term) to achieve or exceed budgeted EBITDA and growth targets. Track KPIs/OKRs and course-correct decisively. Plan and forecast budgets, maximise profitability across all revenue lines (primary and secondary), and ensure strong financial controls and timely reporting with central finance. Allocate resources smartly and proportionately to deliver targets; monitor labour efficiency and cost as a % of profit. Create and pursue new income streams (e.g., hires, corporate partnerships, sponsorship) aligned to venue vision and group strategy. Programme, Product & Marketing: Contribute actively to venue programming with the central Programming team; bring ideas, relationships and local intelligence, and take ownership for delivery and results. Ensure timely, accurate contracting for events, performances, hires and activities in line with company policies. With the venue marketing team, shape in-venue marketing strategies to support campaigns to deliver attendance, revenue and brand targets; share performance insights to inform future plans. Develop strong, positive and collaborative relationships with the central Campaign. CRM and Content teams to ensure marketing activity is aligned and executed excellently People & Culture: Lead, inspire and develop a capable, motivated management team and wider workforce. Set clear goals, review performance, and address issues promptly. Embed Trafalgar values; create a positive, respectful, inclusive, collaborative culture that nurtures potential, supports wellbeing and champions innovation. Agree and monitor personal, business and service targets with managers Create a talent pipeline, identifying key roles Operations & Standards: Ensure excellence in customer service across all touchpoints; achieve attendance and service KPIs. Oversee local contracts for cleaning, maintenance and H&S; maintain security, statutory compliance and the highest standards of health & safety. Uphold best practice in recruitment, retention, admin, compliance and financial control. Partnerships, Community & Group Collaboration: Build productive relationships with producers, promoters, local authorities, media, tourism and cultural agencies, education providers, amateur societies and community partners. With the Creative Learning team, develop impactful community engagement programmes that position the venue as a hub for creativity and learning. Work cross-functionally with Trafalgar businesses to unlock shared opportunities and alternative revenue streams. Be an effective ambassador for the venue and the group PERFORMANCE MEASURES: Venue Profitability and EBITDA Contribution Achievement of business plan objectives, KPIs, and OKRs Attendance, customer satisfaction, and service excellence metrics Growth of secondary income and new revenue streams Staff engagement, retention, and development Delivery of community engagement and partnerships

The HR team is committed to the attraction and retention of a highly engaged and performing workforce that is committed to delivering our vision to see isolated communities changed by the love of Christ. We do this by nurturing a supportive and encouraging environment, where strong relationships are built, personal growth, innovation and creativity are encouraged, and performance achieved. As our new Talent Acquisition Manager, you will be doing exactly that. You will drive the recruitment operations for placements for both UK and overseas staff, leading the team and taking ownership and responsibility to execute a best-in-class candidate experience. The Talent Acquisition Manager will lead recruitment for us in support of our strategic goals in this area, partnering with hiring managers and offering innovative and creative advice and solutions on how to attract and recruit the best talent available. This is a managerial role that requires strong decision making and the ability to drive the department forward progressively, but still very much a position where you will be expected roll your sleeves up and take a hands-on approach to deliver first-rate talent for the organisation, and experience for our candidates. You will oversee all recruitment activity passing through the UK office, owning our ATS and line managing the Talent Acquisition Officer. Talent Acquisition Strategy Contribute to the development and implementation of the talent acquisition strategy, with a strategic focus on digital optimisation, to ensure improving placements for both UK and overseas roles. Oversee and deliver all employer brand initiatives and recruitment campaigns including hiring events to drive candidate engagement and boost our employer brand. Build diverse candidate pools, and create initiatives to attract and retain diverse talent. Develop and analyse our recruitment metrics, and use your knowledge, market insights, numbers and analysis to continually refine and improve the talent acquisition process using a data-led approach. Offer a clear, supportive and innovative voice in interactions with international colleagues to streamline processes and ensure seamless, effective collaboration. Use creative and innovative approaches to continue to reach new candidate audiences in a narrow field. Continuously review our process to drive improvements and change, especially through the use of emergent technologies. Work closely with colleagues in our youth outreach programme Co-Pilot to develop, maximise and harmonise our approach in bringing a younger demographic into our talent pools, incorporating this relationship into our strategy. Transactional Recruitment Management Create and deliver an annual international recruitment action and promotional plan Work in close collaboration with our marketing team in the promotion and delivery of recruitment advertising including online/offline and social media campaigns and analysing results to inform planning and performance improvements. Ensure that the recruitment message remains central throughout our range of communications activities and that our voice is clear, compelling and interacts and synergizes seamlessly with our existing central campaign operations Monitoring, reviewing, and developing the recruitment pages on our website to maximize engagement Being responsible for the discernment and wisdom required to undertake spiritual personal and assessments, refining a clear and robust framework to ensure a fair and consistent candidate experience. Overseeing the development and maintenance of physical resources for overseas recruitment Representing MAF throughout the year at festivals and other events within the UK as a passionate and compelling advocate Initiating high quality recruitment events in various forums throughout the year, focusing on producing a clear ROI Leading in the development of the Online Recruitment Journey Leading in the recruitment of UK roles Training and supporting UK managers with hiring responsibilities in effective recruitment techniques and selection processes, ensuring that colleagues are coached and upskilled to sufficiently assist in the delivery of an efficient campaign. Review the workflow of the recruitment process to ensure that the workload requirement for managers supporting the process is mitigated and manageable, whilst maintaining their engagement in the process. Work with the UK and International HR Managers to support a seamless onboarding process for all joiners Overseeing our selection processes to ensure the progression of suitably skilled applicants who meet our faith, vision, and values criteria Designing and implementing robust, efficient, and personable selection processes that deliver an excellent candidate experience Overseeing MAF UK s assessment processes and assisting with interviews where required Liaising with MAF International (MAFI) to discuss candidates potential fit for overseas roles Managing our use of UK psychometric assessment Envisioning and delivering new initiatives to attract and build our talent pipeline Overseeing and driving proactive digital acquisition using LinkedIn and other platforms Working with other teams to design and deliver creative, engaging, and high-quality recruitment campaigns and promotional initiatives Raising awareness and leveraging team support for recruitment initiatives Establishing, developing, and sustaining collaborative relationships with key external bodies e.g., Christian bodies within the aviation industry, armed forces, and universities Selecting, training, and managing a network of volunteer recruitment champions, increasing the scale of our capacity to support at events and build a greater presence in the community specifically from a recruitment perspective Designing and implementing approaches to encourage greater diversity with applicants Demonstrating a data-led approach, monitoring recruitment statistics and measures to inform decision making, identify issues and prepare management information reports. Partnership Building strong relationships with the MAFI recruitment team and proactively sharing resources, experience, and expertise with Engagement Units Member of the MAFI Recruitment Steering Group Establishing or contributing to recruitment learning circles with other Engagement Units Support efforts to integrate into one global entity from a recruitment perspective Contribute to the launch and maintenance of the Mission Aviation Academy, to continue to enhance our employer brand around our training schemes and ensure a sustainable funding pipeline for them for the future Management Overall management of the relationship portfolios and specific management of Premium enquirers portfolio Line manage, coach, develop and champion the Talent Acquisition Officer Participating in MAF UK organisation development initiatives and policy review Managing own time effectively to maximize organisational benefit Lead on the overall management and administration of the Applicant Tracking System Legal, finance and professional Maintaining a high level of legal awareness and ensuring our legal obligations are maintained throughout the recruitment process Preparing and managing the recruitment budget Modeling self-leadership through continual professional development Travel This role will involve some travel within the United Kingdom, particularly around the events season. Other duties as may reasonably be assigned by the Director of People and Culture including covering for other members of the team as required. DIMENSION AND LIMITS OF AUTHORITY: Expenditure up to agreed budget. Responsible for managing the Talent Acquisition Officer and conducting regular 1-1s and Personal Development Reviews according to agreed standards. Decision making within agreed parameters. TASKS COMMON TO ALL MANAGERS: Role modelling of organisational values and beliefs Contributing to the shared spiritual life of the MAF UK team as a Christian mission Attendance and participation in team and corporate times of biblical reflection and prayer Encouraging team members to attend, participate and lead in times of Biblical reflection at regular corporate prayer meetings Participate in planning in accordance with the MAF UK strategic plan and as outworked through matrix programme and project teams Keeping line manager informed of all relevant information in a timely manner . click apply for full job details

Senior Insolvency Administrator / Assistant Manager Main job purpose To work within a team to ensure an efficient and professional delivery of corporate and personal insolvency services to clients. Our culture Lewis Business Recovery & Insolvency are a thriving firm of business recovery specialists and licensed insolvency practitioners, based in Leeds. Our ethos is to find the best solution for all parties, and promote continuity of business and employment, whilst offering an excellent service at a reasonable cost. Most of our work is referred to us by accountants, whom we hold strong relationships built upon trust and confidence. Since incorporation in 2013, we have grown the business organically by being good at what we do, and as a result of this we are looking for a confident, enthusiastic, outgoing individual to compliment our existing team. For further details about our firm, please see our website (Reed won't let me us post a link ). Key duties and responsibilities To be responsible for a mixed case load of formal insolvency appointments, in addition to assisting others within the team Administer insolvency cases, from initial advice through to case closure, with exposure to all aspects of insolvency, including Administrations, CVLs, MVLs, Compulsory Liquidations, CVAs and Bankruptcies Address and adjudicate creditors' claims, including retention of title, secured, preferential and unsecured claims Reporting to secured creditors Assist team in continuing to trading on site where required Prepare associated documentation for statutory meetings Assisting employees with making claims and liaising with the redundancy payments service Deal with day to day correspondence, including non-standard correspondence. Preparing accurate books and records inventories, and taking responsibility for the safeguard, removal and storage of such from company premises Carrying out statutory investigations, and pursuing antecedent transactions Complete appropriate banking and cheque request forms in order to ensure that estate monies are handled and dealt with correctly Complete VAT and Corporation tax returns Adhere to statutory compliance and current legislation, including SIPS Maintain and update IPS case diaries Prepare directors disqualification reports Liaise with professional agents, solicitors and accountants Prepare supporting documents for sale contracts Update and maintain case checklists Attend and assist at meetings both in and out of the office when required Participate in internal and external marketing events as required Delegate work to, and provide ongoing training and support to junior staff Reporting, relationships & management Support other staff, including training and delegation to assistants Assist other case administrators Report on progress of cases to IP Qualifications & experience Preferable, but not essential that candidates have some accountancy experience or qualification, such as AAT. Gained the necessary insolvency experience to be able to proactively lead cases from start to finish Working towards or achieved CPI qualification Technical, training & skill levels Good IT skills including experience in using Excel, Word & IPS Takes pride in maintaining high professional standards of conduct and practice Self-motivated to keep up to date with changes in best practice and legislation The ability to organise and manage time efficiently and effectively whilst being flexible The ability to anticipate and communicate problems to others in the team Confident and good communication skills A professional manner including good interpersonal, telephone and letter writing skills Takes responsibility for work tasks and quality, managing own workload and deadlines Keeps IP updated on progress and highlights potential issues Shows enthusiasm and commitment to undertaking tasks as required and in particular in seeing tasks through to completion Builds understanding of the firm and its services Salary and benefits We are proud to have a positive working environment based on fun, work ethic, teamwork and job satisfaction. We also offer the following benefits to our employees:- Company pension Death in service cover Private healthcare Generous holiday entitlement Staff bonus scheme Parking Unlimited career progression opportunities, with clear targets ( and no BS!) Study support programme If you have what it takes and are looking for a rewarding opportunity with a business that is growing organically (by being good at what we do!), it would be great to hear from you.

If you are a Senior Account Handler who enjoys the technical side of broking but has no interest in chasing new business, this will be worth your attention. This is a role for someone who takes pride in running complex commercial programmes properly. Someone who values structure, professionalism and being part of a serious broking operation. You will not be expected to build your own book. You will not be pushed into sales. Your focus will be delivery, oversight and raising standards. You will support a portfolio of established commercial clients alongside experienced Account Executives, the Broking Manager and Regional Director of Sales. The clients are already there. The relationships are strong. What matters is how well they are serviced. This is a visible role within the team. You will mentor junior colleagues and have a direct impact on performance, quality and client retention. It is a platform role for someone who wants their next step to lead towards Broking Operations leadership. The Role You will work closely with Account Executives who sit within the sales function, taking ownership of the technical and servicing aspects of their portfolios. Expect a varied and complex mix of commercial risks across multiple sectors. Your responsibilities will include: Managing renewals from strategy through to placement Preparing market presentations and negotiating terms with insurers Handling mid term adjustments and complex queries Ensuring documentation, compliance and audit standards are consistently high Acting as the technical referral point for junior handlers Supporting the Broking Manager with workflow oversight and team coordination Building strong, credible relationships with underwriters in the London market This is not a back office processing role. You will be front footed, commercially aware and confident dealing directly with clients and insurers. What You Bring This will suit an experienced Commercial Account Handler who is comfortable with larger and more complex risks and who enjoys being the steady pair of hands in the room. You are likely to have: Several years' experience handling commercial insurance within a UK broker Strong technical knowledge across core commercial lines Confidence dealing with Account Executives and senior clients The ability to prioritise and manage competing deadlines A natural inclination to coach and support less experienced colleagues A calm, organised and detail focused approach You do not need to bring a client following. You do not need to generate income. You do need to care about quality. The Environment This is a professional, well structured broking business with clear leadership and high standards. Performance is measured properly. Expectations are clear. Support is there. You will work in a collaborative team where Account Executives value their handlers and where operational leadership is visible and accessible. The culture is grown up. People are trusted to do their job. There is a defined pathway towards leadership within Broking Operations for the right individual. If you want to step into a Team Leader or Operations Manager role over time, this business can support that ambition. Why Consider a Move If you are well looked after where you are, that is a good sign. This role is not about escaping a bad environment. It is about stepping into a bigger platform where your experience has more influence and your progression is clearer. If you would value: A pure handling role without sales pressure Exposure to larger, more complex commercial programmes The opportunity to mentor and shape a team A route into operational leadership A high performing, supportive London market environment Then we should have a confidential conversation. No CV needed for an initial discussion. Reach out directly and we will take it from there.

Brand Marketing Manager We have an exciting opportunity for an experienced Brand Marketing Manager to join a leading luxury hospitality and leisure business with an outstanding collection of premium venues across the UK. Alongside a competitive salary of up to 45,000, the benefits package is excellent, including free use of facilities across all venues for employees and their families, an annual bonus of up to 15% of salary, 20 days holiday plus Bank Holidays, your birthday off, and additional holiday awarded for length of service, pension with 5% employer contribution, hybrid working (home working with travel as required to venues primarily in the South of England), and discounts on food and drinks at all venues (50% when working and 25% when off duty). You'll also benefit from excellent opportunities for career development and a highly supportive team environment. Reporting to the Marketing Director and managing one direct report (Brand Marketing Executive), the focus of the role is on planning and delivering high-impact, multi-channel brand marketing campaigns aimed at increasing customer retention and driving new member acquisition. You will work across a diverse portfolio of venues, ensuring the brand is consistently represented while delivering creative and commercially effective marketing campaigns. Key Responsibilities: Plan and deliver integrated brand marketing campaigns across a diverse product portfolio and multiple UK sites Create compelling, brand-led messaging that resonates with target audiences Plan and deliver venue-specific marketing activities on time and within budget Drive owned-channel social media strategy across the business Produce copy across a wide range of platforms and formats, including web content, apps, email marketing, brochures, advertising, editorial content and press releases Champion consistency of brand voice across all materials and touchpoints Manage brand and content budgets Lead photography and videography shoots, including supplier briefing, on-site shoot management and asset distribution across the business Manage seasonal event campaign activity Measure and report on campaign success, including ROI and ROAS, providing insights on audience engagement and channel performance and making clear recommendations for future campaigns We are looking for an experienced Brand Marketing Manager with strong campaign management expertise across both digital and offline channels. The ideal candidate will have a background in hospitality, leisure, travel, entertainment, retail, or a related sector, along with excellent creative, organisational and communication skills. For more information, please apply now.

Purpose of the Role The purpose of the Sales Account Manager is to build and maintain strong, long?lasting relationships with our partners across all reallymoving service areas, while actively driving new business acquisition through structured prospecting and outreach activity. As a leading comparison website for home?moving services, reallymoving is committed to delivering exceptional customer satisfaction and driving sustainable business growth. As a Sales Account Manager you will manage a varied portfolio of partner accounts spanning Surveying, Conveyancing, and Removal services, acting as the primary point of contact for all partner interactions, while spending approximately 50% of your time hunting for and onboarding new partners to expand our network and revenue base. Taking a holistic, cross?service approach, you will identify opportunities to enhance performance, strengthen partner retention, and drive revenue growth across the entire portfolio through both account development and proactive prospecting. The Sales Account Manager role is offered on a hybrid basis requiring a minimum of 2 days a week attendance at our office in central St Albans, a short walk from St Albans City station. Key Responsibilities Client Relationship Management: Build strong, long?lasting relationships across all partner service areas. Understanding Needs: Understand partners businesses and goals to deliver tailored, mutually beneficial solutions. Account Planning: Develop and execute account strategies to meet partner needs and revenue targets. Communication: Act as the primary contact for partner queries, issues, and escalations. Cross?sell & Upsell: Identify opportunities to expand partner use of services. Satisfaction: Monitor partner satisfaction and resolve issues proactively. Reporting: Provide regular performance reports and insights to drive improvement. Negotiation: Lead negotiations on renewals, pricing, and expanded services. Collaboration: Work closely with Marketing, Development, and Product teams. CRM Management: Keep accurate CRM records and activity logs. Prospecting: Research and engage prospective partners through calls, email, LinkedIn, and networking. New Business: Manage the full sales cycle from lead generation to onboarding. Sales Management: Maintain a strong, active pipeline of new opportunities. Closing & Stakeholder Management : Present solutions and close deals with senior decision?makers. Pipeline Performance: Track and optimise pipeline activity to meet revenue targets. Cross Department Support: Assist other departments to ensure a seamless partner and customer experience. What You Will Bring Minimum of 5 GCSEs (or equivalent). Strong sales acumen with proven relationship?building skills and confident communication across phone, email, and in person. Excellent written and verbal communication, with the ability to adapt to different audiences. High IT literacy, including Microsoft Office (Excel, Word, PowerPoint, Outlook). Able to quickly learn and use internal systems and CRM platforms (training provided). Exceptional attention to detail, organisation, and ability to manage multiple priorities. Professional, solution?focused approach to handling complaints or escalations. Confident working independently and managing a varied partner portfolio. Willing to travel for partner meetings when required. Interest in ecommerce, digital platforms, marketplaces, or online marketing. Experience in property, surveying, removals, or service-based environments desirable but not essential. Hands?on experience with sales/CRM tools (e.g., HubSpot, Pipedrive, LinkedIn Sales Navigator). Strong analytical skills with confidence interpreting performance and sales data. Proven ability to balance account management and new business development in a target?driven environment. Experience working in or alongside digital teams. Ability to demonstrate effective use of AI tools to enhance productivity and improve quality of output. Be comfortable working with our company values. Customer obsessed: We start with the customer and work backwards. Ambitious: We think long term, we think big, and we value calculated risk taking Humble: We are vocally self-critical and respectfully challenge others opinions United: We are one team We re people people: We care about our colleagues and the communities we live and work in Why Join Us Be part of a trusted, established brand in the home?moving industry, helping consumers make informed decisions through our market?leading comparison services. Make a real impact by shaping partner success across Surveying, Conveyancing, and Removals your work directly influences customer experience and business growth. Collaborative, supportive culture where ideas are encouraged, and your contribution is genuinely valued. Opportunities for development, with ongoing training, industry exposure, and the chance to broaden your expertise across multiple service areas. A dynamic, digital?first environment that embraces innovation and continuous improvement. Autonomy and trust, allowing you to manage your portfolio and build meaningful, long?term partner relationships. Work with a passionate team who care about what they do and are committed to delivering industry?leading service. Competitive salary, performance bonus and benefits package What to expect from our recruitment process. Virtual HR competency-based interview with HR Manager approx. 45-60 mins. Virtual or face to face interview with Head of Sales approx. 45- 60 mins. Final face-to-face interview with Head of Sales & Chief Growth Officer approx. 60-90 mins. Reallymoving is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the benefits of a diverse workforce which reflects the wider population and welcome applications from all sections of the community. Sadly, we are unable to sponsor employment visas at this time and therefore we can only accept applications from candidates with the permanent Right To Work in the UK or those with indefinite right to remain.

Job title: Business Sales Manager Salary: Competitive - circa £35,000-£50,000 per annum (depending on experience) + bonus/commission opportunities Location: Hertfordshire PURPOSE OF ROLE The role of Business (Sales) Manager is critical to delivering the long-term strategy of a very reputable insurance business - to build sustainable & profitable growth, to be a great company to do business with and to be a great place to work. You will play an integral role in enabling the smooth and efficient operation of the agency by providing team leadership that drives performance and ensures compliance with training and competence standards. This will support the delivery of sales targets and industry-leading levels of customer retention. RESPONSIBILITIES Lead, manage, motivate and develop direct reports across the sales team, ensuring they understand expectations, maximise performance, realise their potential, and contribute to business objectives. Support delivery of commercial and High Net Worth sales by overseeing prospecting activities to build a strong sales pipeline. Work alongside the Compliance Manager to ensure team members are trained and deliver competence standards in a compliant manner, with ongoing performance monitoring to maintain sales and service standards. Lead the co-ordination and supervision of the Sales Team to deliver consistent, industry-leading customer service compliant with standards. Plan, lead, delegate and deliver strategically aligned sales and marketing initiatives (including central campaigns) across all business areas to build a pipeline of opportunities. Support the sales team to generate Life and Risk Management leads from existing and new customers to meet targets, maximise cross-selling. Contribute to the effective and efficient running of the Agency, including management of Microsoft Dynamics, CRM, and Power BI to track and manage team targets and objectives. DAY-TO-DAY Your typical day will involve leading and coaching the sales team, monitoring performance and compliance, overseeing prospecting and pipeline activities, coordinating sales/marketing initiatives, supporting lead generation for Life/Risk products, ensuring high standards of customer service, and using CRM/Power BI tools to drive results. You'll collaborate closely with the team and Compliance Manager while maintaining focus on sustainable growth, regulatory standards, and exceptional customer relationships. EXPERIENCE Track record of managing teams within the financial services environment (essential). Demonstrable experience of coaching individuals to meet required standards. Experience providing excellent customer service. Experience working independently to solve problems and use sound judgement. Good working knowledge of Microsoft Office programs and packages (including CRM systems such as Microsoft Dynamics and Power BI desirable). SKILLS Ability to build relationships across teams and communicate effectively at all levels of the business hierarchy. Strong verbal and written communication skills. Attributes of honesty, integrity, due skill, care, and diligence at all times. Leadership and motivational skills to develop and drive team performance. Strategic planning and delegation abilities for sales/marketing initiatives. Compliance-focused mindset with understanding of regulatory standards in financial services/insurance. If you have the relevant experience or know someone that does, please contact Glenn Youens on or email

Position - Private Clients Account Manager (Insurance) Location - Orpington Salary - Negotiable plus benefits Overview We are currently looking for a Private Clients Account Manager to join the professional and welcoming insurance team in Orpington. At our Orpington office we offer high quality, specialist insurance products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. In this position you will be offering and renewing insurance contracts for Private Clients that typically include clients with significant wealth and assets that need bespoke as well as standard covers. As an Executive you will manage an existing book of insurance business dealing with new enquiries to expand the company client base. Working alongside likeminded and experienced insurance brokers and managers this is a long term opportunity with a 'forever company' that will provide career progression and security. Responsibilities & Duties Proactively managing client insurance requirements across their portfolio's including renewals, additional quotations, mid term adjustments and associated pieces Ensure all client data is up to date and accurate on Acturis Negotiating with underwriters and ensuring all documentation is correct prior to issuing Working with colleagues on a collaborative basis to ensure all clients (including ones not in your portfolio) are provided with a high level of service. Undertaking due diligence checks on potential customers Assisting with credit control where required Building strong working relationships with stakeholders (both internally and externally) Assisting the directors with larger more complex cases as required Achieve New Business / Retention targets Attending face to face client meetings / attending surveys Will be responsible for taking over a book to HNW/UHNW - predominantly household / partial motor What's on offer A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications) Your Experience Strong working knowledge of the Private Client Insurance landscape, which should include exposure to HNW Portfolio's, home, motor, fine art and jewellery/watches A proven track record of dealing with Ultra High Net Worth Clients You 'll have a rounded skill set that includes high level communication (both written and verbal), negotiation, administrative and IT skills coupled with working knowledge of MS Office products Exposure to Insurance broking platforms (Acturis) would be beneficial but not essential as full training will be provided A full driving licence would be required The candidate will also be CERT CII qualified, or part qualified with the desire to complete. Strong negotiation skills Ability to work alone and as part of a team High attention to detail Form and develop strong insurer and client relationships Time management and organisational skills

About Us Our client is seeking a highly skilled and proactive Senior Office Manager based in Nottingham. In this pivotal role, you will report directly to the Managing Director and will be key in fostering operational excellence, driving business growth, and leading a dedicated office team. This position is ideal for an energetic professional who thrives in fast-paced settings and enjoys managing both personnel and processes. Job Description Sales & Marketing Responsibilities Enhance lead conversion rates to ensure strong client engagement. Promote occupancy growth through effective strategic planning and client management. Oversee the execution of marketing initiatives to align with business goals. Encourage referral growth by nurturing strong client relationships and networking. Systems & Processes Oversight Ensure compliance with established operational processes for maximum efficiency. Monitor system performance and accuracy across all operational platforms. Champion the adoption of new systems, providing necessary training to staff. Identify and implement process improvements to boost operational efficiency. Operational & Financial Management Maintain fee collection rates that meet established financial objectives. Manage company budgets effectively, ensuring all financial targets are achieved. Keep thorough documentation to ensure audit readiness at all times. People & Team Development Develop a motivated and high-performing team. Oversee staff training and development to enhance professional growth. Foster a positive workplace culture that encourages staff engagement. Manage recruitment processes to attract and retain top talent. Leadership & Strategic Initiatives Set performance goals and conduct evaluations with team members. Encourage collaboration across departments for seamless operations. Support business continuity planning to prepare for operational challenges. Key Performance Indicators (KPIs) Sales & Marketing: Focus on Lead Conversion Rate, Occupancy Growth, Execution of Marketing Activities, and Referral Growth. Systems & Processes: Compliance Rate, System Efficiency & Accuracy, and Process Improvement Implementation. Operational & Financial Management: Fee Collection Rate, Budget Compliance, and Audit Readiness. People & Team Development: Retention Rates, Training Effectiveness, and Recruitment Process Oversight. Leadership & Strategy: Goal Setting & Reviews, Cross-Functional Collaboration, and Continuity Planning. Key Responsibilities Drive operational excellence and facilitate business growth. Lead and develop a high-performing office team. Oversee strategic marketing initiatives as well as lead conversion efforts. Implement improvements in systems and processes for enhanced operational efficiency. Manage financial oversight and ensure compliance readiness. Cultivate a positive workplace culture that enhances employee engagement. Conduct evaluations of staff performance and support their development. Requirements Extensive experience in office management or senior administrative positions. Demonstrated leadership abilities with a talent for managing teams. Exceptional organizational, planning, and problem-solving skills. Experience in financial oversight, budgeting, and operational systems. Strong communication and interpersonal skills. Proactive and strategic mindset aimed at driving process enhancements. Benefits Attractive salary package. Opportunities for professional growth and development. A supportive and dynamic work environment. Flexible working hours with remote work options. Other This role is based in Nottingham, England, within a thriving sector that values growth and collaboration. The successful candidate will engage with a range of stakeholders, pushing the boundaries of operational excellence in a fast-paced setting.

Manager Job Purpose We are looking for a Manager to take on a senior leadership role within the Private Client division, providing strategic direction while leading and developing a high-performing team. This role offers the opportunity to shape the operational approach of the department, lead key client relationships, and contribute directly to the overall success of the business within a dynamic and rewarding environment. The position is responsible for guiding the Private Client team to deliver outstanding service, maintain strong operational efficiency, and support sustained business growth. You will oversee people, processes, and performance to ensure strategic objectives are met, company standards are upheld, and the division continues to perform at a high level. Key Accountabilities Develop and deliver the team's business plan and present it at the annual conference. Provide motivational leadership to support business growth and client happiness. Establish renewal strategies and ensure appropriate insurance advice is given. Lead team costs and support profitability and income growth. Direct recruitment and retention efforts according to Group policies. Set SMART objectives and conduct regular performance reviews. Ensure compliance with regulatory principles and internal policies. Identify and communicate business risks and strategic opportunities. Prepare and submit reports within required timescales. Run effective team meetings and ensure follow-up on actions. Lead divisional projects and implement change. Mentor colleagues and promote internal learning and development. Nominate team members for recognition awards. Visit other offices to share guidelines and innovation. Coordinate volunteering days and support community initiatives. Review lapses and share key findings. Promote identification of vulnerable clients and ensure contract certainty. Maintain diary management and support reduction in call abandonment rates. Act as a positive role model in line with the things we value. Build a strong internal network and support team collaboration. Promote the 'Just Ask' activity and participate in marketing initiatives. Adhere to FCA principles, Howden service standards, accepted market practices, and the CII Code of Ethics to protect client interests. Align with GDPR regulations to maintain accurate record-keeping and client communication. Adhere to the Bribery Act 2010, sanctions regulations, and anti-money laundering regulations, acting with transparency and responsibility. Skills and Experience Minimum 7 years' experience in the insurance market providing specialist advice. Dip CII certified and progressing towards ACII. ILM Level 3 certified and progressing towards Level 5. Strong technical knowledge across general insurance classes and regulatory standards. Excellent client service, negotiation, and broking skills. Skilled in team leadership, motivation, and performance management. Strong communication skills, both written and verbal. Proficient in Excel and data analysis. Ability to troubleshoot, problem-solve, and influence effectively. Committed to personal development and CPD through e-learning and study.