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An exciting opportunity awaits an ambitious and commercially savvy leader to take the reins as General Manager of one of a brands, best performing site - a multi-brand entity combining studios, treatment rooms, and premium recovery facilities including an on site sauna. As General Manager, you'll oversee the seamless operation and commercial performance of this multi site hub, leading a passionate team to deliver exceptional member experiences and drive business growth. With three distinct brands operating under one roof, this role demands a balance of operational excellence, strategic thinking, and authentic connection to the wellness space - particularly with an understanding or background in yoga and holistic movement. The Role Salary: £45-55,000 base, experience dependent + OTE Working Hours: Full time, flexible across weekdays and occasional weekends Amazing working perks including access to all facilities, London wide. Leave: 25 Days per annum. Essential experience/understanding of yoga as a practice Reporting to: The Director of Operations Responsibilities: 1. Team Leadership & People Management Recruit, onboard, train, and lead a high performing team across all departments. Create and maintain a positive, professional, and safe work environment. Set clear expectations, conduct performance reviews, and manage development plans. Establish strong team culture and accountability, supported by clear communication and regular team meetings. 2. Member Experience & Community Building Regularly engage with members to gather feedback, resolve concerns, and build strong relationships. Ensure a consistently exceptional member experience, rooted in customer service, community, and quality. Lead a culture of hospitality where every guest feels welcomed, supported, and inspired. 3. Operational Excellence Oversee all daily club operations including front of house, fitness floor, maintenance, and housekeeping. Implement and continually refine internal processes and systems to maximise operational efficiency. Ensure full compliance with health and safety regulations, including daily and weekly checks and documentation. Lead on scheduling, rotas, and staffing plans to optimise resource utilisation and service coverage. 4. Financial Management & Reporting Manage all financial aspects of the club including forecasting, budgeting, cash flow, and cost control. Monitor the P&L, ensuring profitability targets are met and exceeded. Conduct regular performance analysis and reporting, recommending and initiating corrective actions where needed. Ensure tight control of accounts payables and manage supplier relationships effectively. 5. Sales & Business Development Drive membership sales strategy across individual and corporate channels. Set and oversee sales targets, commission structures, and incentive plans for the team. Collaborate with the marketing team to align campaigns with local and seasonal growth opportunities. Identify new opportunities for growth through partnerships, events, and community outreach. 6. Quality Assurance & Process Improvement Analyse trends and customer feedback to proactively improve systems, workflows, and touch points. Monitor service standards, identify gaps, and take action to enhance delivery across all departments. Champion operational innovation by regularly reviewing processes for scalability and effectiveness. The Person: Experience in senior operations or general management within a high end fitness, hospitality, or wellness setting Proven track record of leading diverse teams to deliver strong commercial and service outcomes Strong understanding of fitness and lifestyle trends, with a passion for elevating customer experience Commercially astute with excellent budgeting, reporting, and financial control capabilities Exceptional leadership, interpersonal, and communication skills Highly organised, proactive, and comfortable managing multiple priorities in a fast paced environment Entrepreneurial mindset with a desire to build, scale, and leave a lasting legacy. Success Metrics: Delivery of consistent and profitable financial results across revenue streams Achievement of membership acquisition, retention, and satisfaction KPIs High levels of team performance, engagement, and staff retention Smooth, efficient club operations with full compliance and service excellence Creation of a strong, inclusive, and positive club culture that reflects brand values Your recruiter for this role is Heloise Nangle, Co Founder at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please 'apply now'. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.

At Smiths we apply leading-edge technology to design, manufacture and deliver smarter engineering solutions for mission-critical applications, solving some of the world's toughest problems for our customers, our communities and our world. We are a FTSE100, global business of around 15,000 colleagues, based in 50 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity, and supporting new homes. Our products and services are often critical to our customers' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with an almost 170-year history of innovation, and four global divisions, all experts in their field. Job Description Reporting into our Early Careers Manager and working primarily out of our newly opened office in the centre of Birmingham with occasional travel to our other UK offices. The Early Careers Partner will develop others and drive our apprenticeship, scholarship, intern, graduate and T-Level programmes and other outreach and early career activities. Overseeing both the academic and pastoral support of our early career community, identifying training and development opportunities for them to progress their careers and realise their full potential. Becoming a mentor, coach, advisor, teacher and trusted confidant. The Early Careers Partner will work with HR and TA to build our talent pipeline for Smiths' future and raise our profile as an employer of choice. This is a full-time role, based out of our Birmingham office 4 days per week. Duties: To lead and deliver a high-quality apprenticeship programmes across our Group functions for new staff and existing employees that supports the growth, development and success of apprentices Partner closely with HR, our TA team and hiring managers to recruit and attract new candidates Create and deliver onboarding training for Apprentices, Interns and Graduates and their Managers, successfully induct new Apprentices into the business Provide day-to-day leadership, support, and performance management for apprentices Conduct regular 1-to-1 reviews/check ins, setting development goals and supporting apprentices with HR and compliance needs to ensure they successfully pass EPA Oversee and design our rotational Apprenticeship programmes Partner with line managers to ensure apprentices receive appropriate on-the-job training Build strong relationships with Training Providers to monitor feedback and look for improvements. Develop and implement strategies to enhance apprentice engagement, retention and completion rates Ensure apprentices gain their qualifications and successfully pass EPA Monitor our DAS account and provide monthly reporting on Apprentice activity Work with HR and workforce planning activities to ensure we have the right skills and talent for Smith's future Deliver training for line managers to ensure they are managing Apprentices, Interns and Graduates effectively Partner with Marketing and Communications to raise the profile of our Apprenticeship programmes and Smith's Group as an employer Develop an outreach strategy and partner with universities and local schools/colleges Seek potential bursary funding from government/local authority Provide safeguarding support and pastoral care for our EC community Create opportunities for early career professionals to connect, network, support community initiatives and have fun! You should note that your title and job description are not exhaustive, and the Company may require you from time to time to undertake other reasonable tasks within your capacity. Qualifications A background in either HR/L&D and or Talent Acquisition Previous experience of recruiting for, setting up and managing apprenticeship, intern or graduate programmes Extensive knowledge of the Growth and Skills Levy, DAS Accounts and Apprenticeship Standards Experience of creating content for and delivering training A background in safeguarding, quality and compliance of apprenticeship delivery Knowledge of apprentice levy funding rules and regulatory requirements Strong organisational and time management skills A strong leader with line management skills who builds trust and accountability Energetic and enthusiastic approach to fit in with our business culture Desirable: Energetic and enthusiastic approach to fit in with our business culture Experience of managing Outreach programmes Additional Information What We Offer Career Growth: Be a key part of our digital transformation journey, with opportunities for professional development and career progression within a global enterprise. Impactful Work: Lead initiatives that have a direct impact on the efficiency and success of a world-class business. Collaborative Environment: Work alongside passionate experts in a culture that thrives on innovation, collaboration, and continuous improvement. Competitive Compensation & Benefits: A comprehensive benefits package and flexible working options that support your well-being and work-life balance. Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place. Diversity & Inclusion: We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc )

BRISTOL - HYBRID (3 DAYS A WEEK IN OFFICE) Please note, you must be a UK resident to apply with full right to work ABOUT THE BUSINESS This established, pure-play CRM agency has nearly 30 years' experience delivering data-led customer engagement and retention programmes for some of the UK's most recognisable consumer brands. Recently acquired by an international group, the agency is entering an exciting new phase of growth, with increased investment and a greater focus on strengthening client services capability. The business has evolved from long-term retained projects to a fast-paced model built around multiple short-term, high-impact CRM initiatives. The culture is tight-knit, collaborative, and energetic, with a strong emphasis on personality, pace, and quality of thinking. THE TEAM You'll join a personable, close-knit client services team working across a varied portfolio of high-profile accounts. The environment is fast-moving and delivery-focused, with teams expected to quickly understand client objectives, shape strategy, and guide work from brief through to delivery. This is an agency where relationships matter (internally and externally), and where people are trusted to run day-to-day client engagements with autonomy and confidence. THE ROLE This is a senior client-facing role, sitting just below the most senior client lead and responsible for running the day-to-day delivery across several key accounts. You'll act as the strategic bridge between clients and internal teams, ensuring briefs are understood, scoped correctly, and delivered to a high standard. The role spans a mix of BAU and project-based work across CRM strategy, campaign planning, creative, and technical delivery. You'll also take online management responsibilities and play a key role in maintaining momentum and quality across accounts during a period of growth. KEY RESPONSIBILITIES Client Leadership & Strategy Act as the day-to-day lead across multiple client accounts, owning relationships and delivery. Understand client objectives from a strategic perspective and translate them into clear briefs. Present project scope, timelines, and recommendations to clients, ensuring alignment and approval. Campaigns & CRM Delivery Oversee BAU CRM programmes for retained clients, including campaign planning around seasonal moments, launches, and key calendar events. Lead project-based CRM and data-led marketing initiatives, including campaign builds and loyalty-focused work. Take a consultative approach to CRM strategy, data usage, and campaign optimisation. Internal Collaboration & Management Work closely with creative, data, and technical teams to deliver high-quality outputs. Manage and support junior team members, providing guidance and structure where required. Ensure work is delivered on time, on brief, and to a consistently high standard. Growth & New Business Support Support recently won accounts and help embed strong delivery and relationships early on. Contribute to award-winning work by maintaining high standards of execution and client service. SKILLS & EXPERIENCE REQUIRED Experience at Account Director level, or a strong Senior Account Manager ready to step up. Background in data-led marketing, CRM, or digital agency environments. Experience working with large, well-known consumer brands. Comfortable operating in a fast-paced, project-heavy agency setting. Confident, personable, and proactive - someone clients and colleagues enjoy working with. WHY APPLY? Work on high-profile, recognisable brands across varied CRM and data-led projects. Take ownership of day-to-day client relationships with real strategic influence. Be part of a friendly, fast-moving team that values energy, quality, and collaboration.

Impression Digital Impression is a multi-award winning, high growth digital marketing agency based in Nottingham, London and Manchester. We are Digital Growth Specialists helping ambitious global brands push boundaries. We define and deliver integrated digital strategies that transform our clients from market players to market leaders. As we embark on another year of accelerated growth we're looking for a Head of Marketing to help us lead the charge. Our agency wouldn't be what it is today without our incredible people. Our diverse team encompasses expertise across the digital landscape which enables us to accelerate change and results, driving business growth faster. Our collaborative, creative and inclusive culture helps build our reputation as a leading digital employer and we are committed to nurturing and developing people to their full potential. Recognising that we are a part of something much bigger, we're on a mission to use business as a force for good. We're actively committed to creating a positive impact for our people, planet and community. The Role We are looking for a strategic Director within our Paid Media department to act as the effectiveness backbone of our team. While our Heads of service define what we do, you will define how we do it. You will be responsible for the 3-5 year vision of the department's delivery model. Your mission is to enable and empower our teams to deliver industry-leading work effectively and efficiently, ensuring we have the right skills, processes, and technology embedded into our daily workflows. This is more than an operational role - you will ensure that we develop a department that can truly enact on our agency's promises - account performance and growth. You will bridge the gap between technical innovation and practical application, ensuring our agency leads from the front when it comes to delivering industry-defining work. Key Responsibilities Delivery Effectiveness Workflow optimisation: You will proactively work with delivery teams to discover operational pain points and bottlenecks. You are responsible for identifying why a process is failing and implementing the structural changes needed to fix it. Complex Problem Solving: You will act as a senior support for our client portfolio, supporting delivery teams with complex problems and guiding them through challenging client or technical scenarios to ensure successful resolutions. Team Synergy: You are responsible for ensuring effective working relationships and collaboration within team units. You will oversee the setup of account teams to ensure they are structured to deliver as best they can, breaking down silos between roles. Continuous Improvement: You will proactively identify new areas of opportunity across the Paid Media landscape to improve delivery or output, ensuring that our initiatives lead to improved delivery of work and increased client retention. Future Vision: You will build the vision for the Paid Media team's structure and capabilities over the next 3-5 years. You will plan how we evolve our team, tools and tech and roadmap which delivery areas can be optimised, automated, or outsourced. Technology Adoption & Workflow Integration Tech Enablement: Unlike the product developers, your role is to identify and roll out tools that help the team be more effective. You will own and review the department's tool stack to ensure it supports the team's needs whilst considering cost and GP implications. Project Management & Rollout: You will act as the project manager for new tools and technology. You will ensure builds meet specifications and, crucially, oversee the rollout to ensure new tech is successfully embedded into day-to-day ways of working. Adoption & Compliance: You will be responsible for ensuring teams adopt these tools and processes. You will keep oversight of team and account usage, and support team members with challenges or feedback. Talent Capabilities & Workforce Planning Skills Strategy: You will ensure we have the right skills in place for the future. You will identify the need for technical training content and project manage its creation to close capability gaps. Team Development: You will ensure we are continuously developing the team's capabilities, striving to be the market leader by equipping our people with the tools they need to succeed. Recruitment & Resourcing: Working alongside the People Team, you will help shape job descriptions and identify suitable candidates to ensure our recruitment strategy aligns with the long-term operational vision. Commercial Leadership & Growth Client KPIs: You will track and monitor account KPIs, identifying threats or areas or opportunity, working with teams to plan a new course of action when needed. New Business: You will lead and support new business pitches across Paid Media channels, fluently demonstrating how the team, tools, and technology drive critical value for the prospective client. Client Relationships: You will build solid, long-lasting relationships with key client stakeholders, acting as a commercially astute leader who can identify potential flags or performance-related issues early. Cross-Department Collaboration: You will work collaboratively with other Directors and Heads of Department to ensure consistency of delivery across Paid Media and the wider agency. About You An Operational Leader: You have a track record of transforming how teams work. You look at a department and see opportunities for efficiency, automation, and better processes. A Change Agent: You are experienced in change management - specifically in getting large teams to adopt new tools and processes. A Strategic Planner: You can look 3-5 years into the future to predict what skills and capabilities a leading agency will need. Commercially Astute: You understand that operational efficiency drives margin. You can balance the need for robust process with the need for commercial agility. Collaborative: You can work alongside craft specialists (eg. Head of Paid Search, Head of Paid Social) to ensure their technical vision is executable in the real world. Starting salary from: £64,900 (+£6k London weighting if you are live within the Greater London area) What makes us different We are proud to be listed on the "Flexa 100" Most Flexible Companies to work for and to be officially recognised as a Great Place to Work . Alongside our amazing culture, here's what else makes us standout as a great employer: Flexible, hybrid working options - as per ways of working charter 4.5 day working week Private medical insurance with access to EAP Impression funded specialist therapy sessions, up to 6 sessions where Impression funds 50% of the cost Enhanced sick pay Access to OpenUp, a virtual therapy platform Enhanced parental leave 28 days annual leave, plus bank holiday Life leave - when something unexpected happens in your life and you need some paid leave Pregnancy loss and parental bereavement leave Compassionate leave Eye-care vouchers Opportunity to save on and spread the cost of new tech through Techscheme Travel to work scheme Railcard salary sacrifice scheme Budget for books, tools and software A full social calendar Summer and Christmas party (off-site) Chance to attend national and international conferences Top Apple equipment to use at work Savings on bikes and accessories through Cyclescheme Contributory pension schee The usual agency stuff - office dogs, drinks fridge, ping pong and foosball, tea and coffee and office snacks Diversity, Equity & Inclusion We're listening and we're learning. We're committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness - in our agency and our industry - is something we're passionate about, and we're committed to having the conversations, making the changes and helping other businesses to do the same. We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We'll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run. Strictly no recruitment agencies.

VP, Head of National FI page is loaded VP, Head of National FIlocations: Birmingham, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R3511 As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people . At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Sompo has a unique opportunity for a Head of National Financial Institutions in our Financial Institutions team in our UK business.The Financial Institutions team, established in 2014, boasts a robust network of brokers and provides a comprehensive range of FI products. The team is committed to expanding its regional presence and aims to grow nationally across the UK and Ireland. We are dedicated to this initiative and are enthusiastic about developing the necessary infrastructure to support it.Location: This position will be based out of our Birmingham office and report into the Head of Financial Institutions UK. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.Our business, Your impact, Shared opportunity What you'll be doing: Underwriting - Full and thorough underwriting of all accounts in accordance with underwriting guidelines and individual authority granted by management. Profitability - Focus on profitability of portfolio Production - heavy focus on regional broker development - Nationally in the UK. New Business - strong focus on new business production - main focus to grow regional/national FI portfolio. Renewal Retention - focus on renewal retention. Target to be set with unit head. Service - Implementation of first-class underwriting Service, building a strong reputation that is recognised as superior in the Industry. Broker maintenance - continuous engagement with brokers including regular catchups, meetings, entertainment, etc Collaboration - to work with other Financial Lines business units to grow the regional portfolio Wording / product development - Build a market leading product(s) to compete with competitors and bring adequate coverage to our clients. Portal development - take a leading role in the design and development of a Financial Lines wide underwriting portal to enable electronic trading for brokers Market material - develop product supporting material including IPID, sales material, website and other product collateral to support marketing and production initiatives. Communication - continuous input, feedback and support at FI underwriting meetings. Strategy - contribute to FI strategy e.g. broker development, online portals, appetite, etc Budgeting/planning - Assist unit head with budgeting and planning Administration - All risks to be filed electronically to the standard set by the unit head. Reporting - data analysis and regular review of portfolio as and when required by unit head Travel - expectation of national travel where required and necessaryWhat you'll bring: A minimum of 10 years relevant underwriting experience Experience and technical knowledge of underwriting a range of FI placements desirable Experience in underwriting UK FI business Strong problem solving and decision making abilities. Excellent written and oral communication skills Exceptional interpersonal skills with the ability to work in a team environment. Strong analytical skills Ability to work effectively in a pressured environment Appetite and hunger to learn and grow and 'go the extra mile'. Eye for detail Ability to organize efficiently Competent computer skillsOur Benefits We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs: Expansive Health & Wellness Benefits Generous Retirement & Savings Plans Global Parental Leave & Adoption AssistanceWe strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster an environment of ongoing, open dialogue between managers and their direct reports, and believe in an organizational environment where everyone belongs. We proudly are a multi-racial, multi-cultural, global enterprise. We reject all forms of racism, bigotry, prejudice and injustice and continue to invest in building out an inclusive and diverse work environment. Expert Partners. Clarity in complexity. Unwavering commitment .We're Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings' 130 years of innovation, we're committed to applying all of our experience to simplify yours.Our dedication to you shows up in the care we put in every detail, working to create a frictionless risk management journey for everyone we serve.We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs.Around the world, our 9,000+ employees use their expertise to learn, improve and find clear answers for your complex challenges.Because when you choose Sompo, you choose the ease of expertise.Sompo is an equal opportunity employer committed to a diverse workforce. To learn more about visit our website at We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 130 years of innovation of our parent company, Sompo Holdings, Inc., Sompo employs approximately 9,500 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose The Ease of ExpertiseTM . "Sompo" refers to the brand under which Sompo International Holdings Ltd., a Bermuda-based holding company, together with its consolidated subsidiaries, operates its global property and casualty (re)insurance businesses. Sompo International Holdings Ltd. is an indirect wholly-owned subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world with excellent financial strength as evidenced by ratings of A+ (Superior) from A.M. Best (XV size category) and A+ (Strong) from Standard & Poor's. Shares of Sompo Holdings, Inc. are listed on the Tokyo Stock Exchange. To learn more please follow us on or visit .

About the Role We are looking for somebody with a marketing analytics background to take on an exciting role with fifty-five as a Senior Digital Media Consultant in our London-based consulting team. This is a varied role which spans across digital strategy, media advisory website architecture, UX analysis and business insights. Working as part of a small, collaborative team, you will play a key role in delivering fifty-five's data led projects to multiple, big brand clients across industries such as luxury, automotive, retail and beauty. These projects will be driven by client objectives relating to data collection, customer acquisition, onsite conversion optimisation and media mix optimisation. During these projects, you will contribute to promoting a customer centric vision of digital marketing, based on the systematic and methodical use of data to support decisions. You will report to a Project Lead and work alongside other Consultants, Tracking Specialists, Cloud Engineers and Innovation Experts. You will contribute to the creation, monitoring and execution of a project plan. Examples of the project work you will be leading within the first year of your role, include but are not limited to; the evaluation of the integrity of our clients' tracking set up for marketing & customer analytics, advanced media measurement, adtech implementation & activation, performance marketing dashboarding and audience frameworks alongside platform specialist support. You will be responsible for the content, the format and the overall quality of the outputs delivered to the client, and for monitoring their operational and technical implementation where required. Based on your media expertise and knowledge of your clients' needs, you will collaborate with all our teams to develop fifty five's offer, both in terms of marketing and in terms of technical and operational delivery. About the Company Part of the Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York and Shanghai, fifty-five is a certified Google Partner company and was named by Deloitte as one of the fastest growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise. Responsibilities Within your first year at fifty-five, you will be responsible for the following: Delivering high quality outcomes for a variety of projects in the Ad Tech and Web Analytics space, working in a client facing position, supported by a team of technical specialists Meeting client requirements within the agreed deadlines, keeping track of the required tasks for each project and liaising with the relevant owners internally and externally; foreseeing and escalating issues / risks as appropriate Developing a sharp, operational expertise about web analytics and media buy topics Occasional travel possible, within the UK or abroad Progressing in your journey at fifty-five, you will be given the opportunity to grow in your role through first hand exposure to multiple disciplines and, if interested, you might be selected to take a specialist path. Relevant Experience Educated to degree level 3+ years experience in activation of marketing campaigns (Paid Search/ Programmatic Display/ Paid Social) across both Brand and Performance strategies Hands on experience working directly with various advertising technologies (DV360, Google Ads, Campaign Manager, Search Ads 360, Meta Ads Manager etc) Experience working with clients across multiple markets and/or brands is preferable Knowledge and track record of creating/ deploying cross channel strategies, activating media tests and audience led marketing programmes Preferably leveraging Google analytics for advanced reporting and working knowledge of media measurement (Attraction, MMM, Incrementality) Knowledge of coding language or modelling tools relevant to data manipulation (e.g. BigQuery, SQL, R, Python, MatLab, Stata) Knowledge of dashboarding solutions (e.g. Power BI, Looker, Tableau) Proven track record of working within cross functional / cross platform digital projects with large groups of stakeholders and project team members Analytical mindset, keen to apply data to challenges Detail oriented, proactive and self motivated, good organisation is paramount Curious and eager to learn, able to challenge and recommend solutions to problems Flexible, versatile and works well under pressure Collaborative, works well in a team, understands that the sum of our parts is better than the individual Strong interest in new marketing technologies & the digital industry Interest in working in a small, growing team Have the right to work in UK If this sounds like you, please get in touch! We look forward to meeting you. Benefits Being part of a multicultural, dynamic and fast growing team Continuous (and certified) training on the digital ecosystem and technologies (initial training for all new employees, followed by recurring training sessions) Phone allowance Private medical coverage through AXA Transport for London travel card allowance - covering 50% of zone 1 2 allowance The flexibility to work remotely for part of the week 25 days holiday per year, in addition to UK bank and public holidays Company pension plan Company-sponsored sporting and social activities Cyclescheme

About the Role We are looking for somebody with a marketing analytics background to take on an exciting role with fifty-five as a Senior Digital Media Consultant in our London-based consulting team. This is a varied role which spans across digital strategy, media advisory website architecture, UX analysis and business insights. Working as part of a small, collaborative team, you will play a key role in delivering fifty-five's data led projects to multiple, big brand clients across industries such as luxury, automotive, retail and beauty. These projects will be driven by client objectives relating to data collection, customer acquisition, onsite conversion optimisation and media mix optimisation. During these projects, you will contribute to promoting a customer centric vision of digital marketing, based on the systematic and methodical use of data to support decisions. You will report to a Project Lead and work alongside other Consultants, Tracking Specialists, Cloud Engineers and Innovation Experts. You will contribute to the creation, monitoring and execution of a project plan. Examples of the project work you will be leading within the first year of your role, include but are not limited to; the evaluation of the integrity of our clients' tracking set up for marketing & customer analytics, advanced media measurement, adtech implementation & activation, performance marketing dashboarding and audience frameworks alongside platform specialist support. You will be responsible for the content, the format and the overall quality of the outputs delivered to the client, and for monitoring their operational and technical implementation where required. Based on your media expertise and knowledge of your clients' needs, you will collaborate with all our teams to develop fifty five's offer, both in terms of marketing and in terms of technical and operational delivery. About the Company Part of the Brandtech Group, fifty-five is a data company helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer acquisition and retention. Headquartered in Paris with offices in London, Hong Kong, New York and Shanghai, fifty-five is a certified Google Partner company and was named by Deloitte as one of the fastest growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise. Responsibilities Within your first year at fifty-five, you will be responsible for the following: Delivering high quality outcomes for a variety of projects in the Ad Tech and Web Analytics space, working in a client facing position, supported by a team of technical specialists Meeting client requirements within the agreed deadlines, keeping track of the required tasks for each project and liaising with the relevant owners internally and externally; foreseeing and escalating issues / risks as appropriate Developing a sharp, operational expertise about web analytics and media buy topics Occasional travel possible, within the UK or abroad Progressing in your journey at fifty-five, you will be given the opportunity to grow in your role through first hand exposure to multiple disciplines and, if interested, you might be selected to take a specialist path. Relevant Experience Educated to degree level 3+ years experience in activation of marketing campaigns (Paid Search/ Programmatic Display/ Paid Social) across both Brand and Performance strategies Hands on experience working directly with various advertising technologies (DV360, Google Ads, Campaign Manager, Search Ads 360, Meta Ads Manager etc) Experience working with clients across multiple markets and/or brands is preferable Knowledge and track record of creating/ deploying cross channel strategies, activating media tests and audience led marketing programmes Preferably leveraging Google analytics for advanced reporting and working knowledge of media measurement (Attraction, MMM, Incrementality) Knowledge of coding language or modelling tools relevant to data manipulation (e.g. BigQuery, SQL, R, Python, MatLab, Stata) Knowledge of dashboarding solutions (e.g. Power BI, Looker, Tableau) Proven track record of working within cross functional / cross platform digital projects with large groups of stakeholders and project team members Analytical mindset, keen to apply data to challenges Detail oriented, proactive and self motivated, good organisation is paramount Curious and eager to learn, able to challenge and recommend solutions to problems Flexible, versatile and works well under pressure Collaborative, works well in a team, understands that the sum of our parts is better than the individual Strong interest in new marketing technologies & the digital industry Interest in working in a small, growing team Have the right to work in UK If this sounds like you, please get in touch! We look forward to meeting you. Benefits Being part of a multicultural, dynamic and fast growing team Continuous (and certified) training on the digital ecosystem and technologies (initial training for all new employees, followed by recurring training sessions) Phone allowance Private medical coverage through AXA Transport for London travel card allowance - covering 50% of zone 1 2 allowance The flexibility to work remotely for part of the week 25 days holiday per year, in addition to UK bank and public holidays Company pension plan Company-sponsored sporting and social activities Cyclescheme

Customer Success Manager Location: Central London - Hybrid office attendance required Type: Full-time Overview Bloom is building a power brand in the Future of Work, on a mission to deliver Coaching at Scale. Our founders have spent over a decade building and scaling successful technology businesses, creating and selling companies to some of the world's most ambitious enterprises and generating more than $1Bn in shareholder return. Today, Bloom partners with ambitious organisations to drive performance, progression, and leadership capability at scale. Our customers expect commercial clarity, strong ownership, and partners who move fast, think critically, and collaborate deeply. We're a high-growth startup - which means pace, ambiguity, and shared ownership, not silos. The Role As a Customer Success Manager, you will own commercial outcomes and value delivery for a portfolio of medium-sized enterprise accounts including renewals, expansion contribution, and the leading indicators that drive them. You will operate with high autonomy while working closely with Sales, Product, Coaching, and Marketing. You'll need to adapt quickly, collaborate naturally, and make progress even when things aren't fully defined. This is not a vendor-style CS role. It's a partnership role in a fast-moving environment. What You'll Do Commercial Ownership & Account Leadership Own renewals and expansion targets across a portfolio of 10 high-touch enterprise accounts Be accountable for adoption, retention and growth outcomes Source and shape expansion opportunities Run QBRs and lead renewal conversations with confidence Maintain a clear point of view on account health, risk, and upside Adoption, Engagement & Value Realisation Take full ownership of adoption across your accounts - from launch through renewal Build and execute adoption strategies aligned to customer goals and commercial outcomes Act quickly when adoption or engagement dips, adjusting approach in real time Balance structure with flexibility as customer needs evolve Cross-Functional Collaboration Work closely with Sales, Product, Coaching, and Marketing to deliver joined-up outcomes Share insight early and often - be the voice of the customer Navigate trade-offs pragmatically in a startup environment Contribute to team problem-solving Customer Communications Design and own customer-facing comms plans (launch, engagement campaigns, renewals) Tailor messaging by audience and context Iterate on comms quickly based on performance and feedback Insight & Process Improvement Translate usage and engagement data into clear actions and narratives Spot patterns across accounts and feed them back into the business Identify friction in CS processes and help improve them Test, learn, and refine continuously About You Commercially minded with ownership mentality Comfortable operating in pace, ambiguity, and change Collaborative, proactive, and outcome-driven Confident with senior stakeholders, with appetite to keep developing executive presence Motivated by accountability, growth, and impact Insights driven Naturally inquisitive - you ask the questions that get past surface-level answers Experience in a commercially focused Customer Success, Account Management, Sales, or Partnerships role, ideally within a SaaS, HR tech, L&D, or people-focused product or service Why Join Bloom Be part of a mission-led company shaping the future of work and career development Fast-paced, collaborative startup environment Clear step-up role with stretch and development Direct exposure to senior customers Competitive compensation and benefits Work closely with an experienced Founding team Competitive compensation and benefits, including Private Healthcare and great Maternity & Paternity plans

Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their data goals and design tailored implementations that drive business outcomes. We're looking for a technically savvy, data-driven individual who thrives in a fast-paced environment and enjoys working with data teams to co-design solutions, implement use cases, and demonstrate impact. The role involves close collaboration with cross-functional teams-Engineering, Product, Sales, Support, and Marketing-to optimise customer strategies and expand use cases. What you'll be doing: Partner with various Snowplow team members to support customer accounts, collaborating with them to deliver value within their unique and complex organisations. Provide consultation and advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems. Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution - including front-end implementation, data modelling, real-time data processing, and more. Educate and enable our customers through tailored workshops and advisory sessions. Collaborate with our Solution Architects, to develop and evolve technical assets such as data models, implementation strategies, architectures, and supporting code to bring value to our customers as well as our internal teams. Develop domain expertise in key verticals through deep customer collaborations, general research and industry events/conferences. Work closely with the Customer Success and Strategic Account Management teams to develop long-term strategies and roadmaps for activation and adoption of Snowplow's products. Continue learning and staying current with our products and related technologies, to assist and train both customers and other team members We'd Love to Hear From You If Have: A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack. Experience working either client-side or agency-side as an analyst, analytics engineer, data engineer, data consultant, or data scientist. SQL and data modelling experience, and proficiency at manipulating data. Experience with direct management of a customer portfolio for continual successPrevious experience designing and implementing complex software solutions, including gathering/developing requirements and interacting with senior technical stakeholders (e.g. CTO, VP, Tech Lead). Previous experience of using Snowplow, (either BDP or open source) is ideal but not required What We Offer You in Return: A competitive package, including share options Flexible working A generous holiday allowance no matter where you are in the world MacBook and home office equipment allowance Enhanced maternity, paternity, shared parental and adoption leave Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

About Contilio Contilio 3D AIis a fast-growing, AI-first SaaS scaleup based in London, UK. We've built the world's first 3D AI analytics & insights platform for the largest industry on earth, construction. Our cutting-edge software automates quality verification, manufacturing-style quantity tracking, construction progress, and predictive risk analysis in hours, generating intelligent digital twins previously missing from construction. This empowers global enterprise customers to access timely, connected insights, make informed decisions, and eliminate problems with speed, saving billions in cost, time, labour, and CO2 emissions. We are on a mission to build a global category leader that creates substantial value for our customers, the planet and the global population, as 40% of the world's CO2 originates from construction. To achieve this vision, we set ambitious goals, work hard as a team, and believe that anything is possible! The Role Fueled by our exponential growth and market demand, we are seeking a strategic, results-oriented, and customer-focused Solutions Strategy & Commercial Lead to join our team. In this senior customer-facing role, you will combine consulting toolkit (decks, win plans, ROI cases, and executive storytelling) with technical knowledge of SaaS and construction workflows to engage enterprise stakeholders, demo the product, and shape value-driven solutions. Post-sale, you will own the customer lifecycle, from onboarding and delivery through long-term expansion, ensuring measurable outcomes, strong executive relationships, and continuous growth. This role offers base salary, variable compensation linked to commercial KPIs, and equity. As we expand globally, you will also gain the opportunity to take on greater responsibility. Preference for candidates with UK work authorization, though we can sponsor exceptional candidates. What You Will Do Sales and Business Development Support Customer Delivery & Success Ownership Sales and Business Development Support Create and present high-quality decks, account win plans, proposals, contracts and other materials. Joint sales calls, lead product demos, and answer product, technical & commercial questions. Proactively generate leads, represent Contilio at events and meetings, and execute account-based marketing initiatives. Customer Delivery & Success Ownership Develop delivery plans for enterprise customers, and lead execution ensuring fast onboarding, measurable outcomes, and long-term adoption. Ensure adoption across different user groups by aligning business processes with product capabilities, and developing training, workflows and execution playbooks. Identify and resolve issues, collect feedback, and triage new feature requests. Continuously demonstrate Contilio's value and drive upsell and cross-sell opportunities in collaboration with account managers, or directly. Act as a trusted advisor for delivery, tech and executive teams. Build executive-ready ROI cases, strategic decks, and success plans. Develop deep industry knowledge across the construction, real estate, data center space, and translate insights into measurable customer strategies, KPIs, and processes. Maintain accurate CRM records, account plans, and success metrics, driving renewals and net revenue retention. Contribute to customer-related strategic and operational initiatives, including pricing, product positioning, and new market entry. Your Core Qualifications 9 years' experience in commercial/Strategy, SaaS, and Contech/Proptech roles, ideally with exposure to both enterprise sales and customer success/delivery. Strong consulting toolkit: expert in structured problem solving, structured presentations, ROI models and business cases for different buyer groups, from engineers to senior executives. Solid technical credibility: deep understanding of construction management processes, enterprise SaaS, and data workflows, plus proficiency in HubSpot, PowerPoint and Excel. Excellent communication and stakeholder management skills, with a proven track record of influencing and presenting to senior executives. Strong commercial acumen (comfortable with contracts, financial models, proposals and account strategy), and project management skills (able to deliver complex plans with agility and autonomy). You thrive in fast-paced, hands-on and evolving environments. Any of the following is a plus: Experience in Contech or Proptech, exposure to enterprise SaaS sales, or supply chain strategy. Bachelor's degree in Civil, Mechanical, or Electrical engineering, and/or MBA from a top school. Fluency in German, Arabic or French. Drive to challenge yourself and the status quo to deliver impact. How to apply Please provide a CV, a short statement on your motivations, the value you'll bring, and your construction and commercial experience. Confirm your UK work authorization status. Due to a high number of applications, only shortlisted candidates will be contacted. IdeaLondon, 69 Wilson Street, London, EC2A 2BB, UK Sign up for our newsletter to stay up to date on Contilio's news

Remote Technical Account ManagerRemote, United Kingdom Position Overview The Technical Account Manager (TAM) is responsible for managing a portfolio of high-value customers, acting as their primary technical point of contact to ensure ongoing account health, successful product adoption, and satisfaction. In this role, you will proactively facilitate technical escalations, coordinate cross-functional teams to address customer needs, and deliver regular business reviews to demonstrate value and align on objectives. The TAM will be measured by customer satisfaction scores, gross dollar retention, and the ability to anticipate and mitigate churn risk through exceptional customer engagement and support. Responsibilities and Deliverables Manage a portfolio of high-value customers, building trusted, strategic advisor relationships while ensuring the ongoing health, satisfaction, and success of each account. Proactively evaluate and identify opportunities to improve processes and systems that enhance the customer experience and maximize solution value. Collaborate cross-functionally with Sales and Customer Success teams to deliver a seamless and comprehensive account management experience for high-value customers. Partner with Support and Services teams to ensure technical requests and issues are prioritized, escalated, and resolved in a timely and efficient manner. Monitor customer health and support metrics, creating actionable plans to address risks and improve retention. Serve as a technical point of contact, addressing customer requests and concerns directly where possible, and coordinating with internal resources for additional support when needed. Develop and maintain a deep understanding of the product, including features, applications, and integrations, to provide informed technical guidance to customers. Gain a thorough understanding of each assigned customer's account history, software configurations, and integrations to provide tailored technical support and advice. Participate in advanced technical triage meetings, presenting customer-specific challenges and contributing expertise to ongoing investigations. Translate customer problems and requests into actionable technical requirements for internal teams, and communicate technical solutions back to customers in clear, customer-friendly terms. Coordinate across departments to ensure customer inputs are addressed by the appropriate teams and requirements are met effectively. Attend customer executive business reviews, providing insights into technical outcomes, solution performance, and future opportunities. Act as the primary escalation point for technical and engineering issues, ensuring swift resolution, clear communication, and regular status updates to customers. Leverage Fortive Business System tools to identify and resolve problems, optimize processes, and drive continuous improvement. Contribute to the ongoing enhancement of the Technical Account Management program by identifying areas for process optimization and implementing best practices. Organizational Alignment Reports to Senior Director, Support Qualifications Skills & Work Traits Extraordinary people skills: must be empathetic, patient, confident, good-humored, and able to interact well with a broad spectrum of personality types. Strong problem-solving skills with ability to analyze and make an educated decision. Strong written and verbal skills; including the ability to present technical issues to a non-technical audience. Intelligent, self-motivated, quick thinking, and fast learning. Excellent prioritization and organization skills. Understanding of KanBan, GAMP, SDLC, and Basic Troubleshooting Methodologies. Understanding of Environmental, Health, Safety or Quality is considered an asset. Bilingualism is considered an asset. Technical Competencies Understanding of application programming languages (ASP.NET, XML, Java Script), database languages (SQL, T-SQL), transaction tracking (developer tools, New Relic, system tracing), Microsoft office, screen capture, and time tracking tools. Solid understanding of web-based application architectures. Knowledge of object-oriented design principles. Prior experience with CRM and Support applications. Experience Minimum 3 years of experience in the technology industry (preferably SaaS) working in Customer Success, Account Management, Consulting, Technical Support, Project Management or Engagement Management. Education Bachelor's Degree or College Diploma in Computer Science/Information Systems, or equivalent Experience. An MCSE certification is an asset. Other Requirements Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification Fortive Corporation Overview Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth. About Intelex Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex's friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit to learn more.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . Bonus or Equity This position is also eligible for bonus as part of the total compensation package.

Who are OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed. Working at OnBuy: We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving. At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard. We are a close team, who have the opportunity to learn and grow as OnBuy evolves. Product Owner- Discover and Choose, you will Help buyers find the right product at the right price every time. Discover and Choose owns the search, browse, and product discovery journey, from intelligent recommendations to merchandising and SEO. The goal is to inspire confidence and excitement through a fast, personalised, and data-driven experience that converts curiosity into purchase. You'll own the vision, the now, next, and later roadmap, the delivery, and the success of Discover & Choose of all features and services that define our buyer and seller experience. Acting as the bridge between company ambition and technical execution, you will translate insights, priorities, and operational needs into a clear, outcome-driven roadmap that delivers measurable value for our customers and the business. At OnBuy, we do not manage projects. We own outcomes. You will take full ownership of your domain and act as a business owner, accountable for delivering an exceptional experience and driving growth. Partnering with Technology, QA, and Design Leads, you will lead a cross-functional squad to ensure every sprint delivers tangible progress against shared Goals and Key Metrics. You will act as the subject matter expert and the go-to authority for your product area, ensuring decisions are well-informed, insight-driven, and aligned to our broader vision. Key Responsibilities Product Strategy and Vision Define and own the product vision and roadmap for your domain, aligned to company strategy and business Goals. Translate Goals into clear problem statements, user stories, and measurable outcomes. Continuously prioritise and refine the backlog based on data, impact, and value. Delivery and Execution Work closely with engineering, QA, design, data, and activation teams to deliver high-quality solutions that drive growth and value. Lead sprint planning, reviews, and backlog refinement to maintain clarity, alignment, and focus for your squad. Balance delivery speed with long-term scalability, technical health, and operational efficiency. Focus on outcomes over outputs, ensuring delivery directly improves experience, performance, and business value. Customer and Stakeholder Engagement Champion the voice of the customer using insights, feedback, and research to inform decision-making. Partner with commercial, operations, and marketing teams to ensure alignment and adoption of new features. Communicate product performance, progress, and impact against Goals and Key Metrics clearly and consistently across all levels. Data and Outcomes Define clear Goals and Key Metrics that connect team outputs to customer and business outcomes. Use analytics and insight to measure performance, track progress, and identify opportunities for improvement. Make evidence-based decisions combining data, customer feedback, and experimentation. Continuously iterate to enhance conversion, engagement, and satisfaction through data-driven learning. About You You are a strategic thinker who simplifies complexity and drives delivery at pace. You combine a commercial mindset with empathy for customers and a collaborative approach to problem-solving. You treat your product like your own business, taking ownership of its growth, performance, and success. You take pride in delivering exceptional experiences and have a hunger to drive impact through innovation, precision, and continuous improvement. Proven experience as a Product Owner or Product Manager in a digital, retail, eCommerce, or SaaS environment. Experience in Search, browse, and product discovery journey. Strong understanding of Agile delivery and backlog management. Excellent communication and stakeholder management skills, able to influence without authority. Familiarity with Agile tools such as Jira and Confluence and BI tools such as Looker Studio or similar. The confidence and curiosity to act as the subject matter expert and go-to contact for your domain. A focus on measurable outcomes with a clear ability to link delivery to impact. Data-Driven Decision Making: Ability to use user behaviour data (retention cohorts, activation curves, reward utilisation, LTV uplift) Ready to Own It? If you're excited to lead with purpose, deliver with precision, and drive real impact-we'd love to hear from you. The salary on offer for this role is up to £65,000- £75000 per annum, depending on experience. We also offer the following benefits: In return for helping us to grow, we'll offer you company equity, meaning you own a piece of this business we are all working so hard to build. 25 days annual leave + Bank Holidays 1 extra day off for your Birthday Employee Assistance Programme Perks at Work benefit platform Opportunities for career development and progression Plus in return for helping us to grow, we'll offer you company equity, meaning you own a piece of this business we are all working so hard to build. Our Commitment OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Global Fire and Security Systems Senior Project Manager Home based - London or commutable to London Full Time - £Competitive + Bonus + Car Allowance WELCOME TO GLOBAL Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide. Due to continued growth and market development, we are now seeking to appoint a Senior Project Manager - London based or commutable to London with experiencing of managing projects in the Fire and Security sector. Job Purpose: The Senior Contracts Manager is responsible for ensuring the successful commercial, contractual, and operational delivery of all projects within their remit. This includes delivering projects on time, within scope, and within budget while protecting the company's commercial interests, managing client relationships, and driving strategic growth. The role also focuses on improving market position by developing long-term strategic relationships, identifying new business opportunities, and ensuring compliance with legislation and company governance. Key Accountabilities Deliver all projects on time, within scope, and within budget, ensuringcompliance with commercial procedures, corporate governance, and audit requirements. Coordinate internal teams and third-party vendors to ensure flawless project execution. Define project scope and objectives, ensuring involvement of all relevant stakeholders and technical feasibility. Develop detailed project plans, monitor progress, and manage project changes, risks, and performance. Manage client relationships, ensuring high levels of customer satisfaction, retention, and repeat business. Ensure resource availability, allocation, and effective delegation to junior team members. Produce and maintain comprehensive project documentation and reporting. Oversee subcontractor appointment, management, and performance. Conduct financial analysis to meet budgetary objectives and adjust project constraints where necessary. Manage project schedules, budgets, valuations, cash collection, and financial KPIs. Strategic Responsibilities Define long-term organisational commercial goals and align project delivery accordingly. Build, retain, and expand key client relationships across all market sectors, with a focus on strategically important customers. Proactively identify and pursue business development opportunities. Lead solution development efforts to meet customer needs, coordinating with internal teams as required. Achieve revenue, margin, and strategic customer targets (KPIs, SLAs). Promote a culture of exceptional customer delivery across all teams and field resources. Commercial & Contract Management Responsibilities Prepare, negotiate, and agree contract terms, ensuring risks are identified and mitigated. Provide contractual and commercial advice throughout tendering, delivery, and project close-out. Review and improve commercial processes to maximise margin. Manage and resolve claims, adjudications, and contractual disputes. Ensure subcontract processes are administered correctly to protect the company. Review cost-to-complete forecasts, cashflow, WIP reporting, and monthly commercial results. Approve supplier and subcontractor invoices and ensure timely valuations and payment collection. Build commercial awareness across project teams through mentoring, guidance, and training. Operational Responsibilities Support Sales and Marketing teams with customer prospecting and tender submissions. As a Senior role support and assist in the mentoring and development of other team members Build strong operational relationships with key customers and stakeholders. Develop reporting systems to monitor performance of field resources and project delivery. Ensure accurate and timely data entry within CRM and business management systems. Drive improvements in operational process flows and resource utilisation. Oversee supply chain management, procurement, and project-specific contract negotiations. Organisation Alignment Work closely with Sales, Marketing, Customer Service, Finance, and senior leadership to ensure aligned delivery of customer commitments.Engage department specialists where required to fulfil contractual obligations. Coordinate with director-level stakeholders to support major accounts and strategic initiatives. Reporting, Audit & Governance Complete monthly reviews of contract performance, cost forecasts, and risk assessments. Ensure compliance with corporate governance, commercial procedures, and internal audit requirements. Conduct audits on regional or project-specific contracts as required. About You - Skills, Experience & Qualifications Demonstrable senior experience in contract management, commercial management, or project management. Proven ability to negotiate complex contracts and manage commercial risk. Strong knowledge of contractual conditions and contract law principles. In-depth experience in the Fire & Security industry, including current legislation and market trends. Excellent communication, interpersonal, and client-facing skills. Strong organisational skills and ability to prioritise a demanding workload. Advanced problem-solving and decision-making capability. Excellent IT proficiency, including Microsoft Office 365 and relevant business/CRM systems. Ability to develop teams, influence stakeholders, and drive commercial performance. Experience of contract management of JC3 and NEC contracts Bachelor's degree preferred; PMP/PRINCE2 certification advantageous. Ability to work under pressure and consistently meet deadlines. Does this sound like you? - Then we would love to hear from you, send us your CV using the link below. Excited about the role, but your past experience or qualifications don't perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across our business.

Built on the exceptional foundations of six leading event and community brands, Techoraco has been connecting leaders in fibre, towers, data centres and markets for over 25 years. With this heritage at our core, we are dedicated to using our strength, expertise, scale and standing to drive forward the most efficient and the most effective marketplaces across digital infrastructure and technology. Role: Head of Product - Datacloud events Maternity Leave cover 12 months Hybrid working: 2 days a week in the London office - possible international travel several times a year About us: techoraco is a long-standing and trusted provider of large-scale, international networking events, memberships and news covering the complete digital infrastructure ecosystem from fibre, data centres, wireless access, subsea and satellite and their suppliers and investors. Collectively the market is dynamic and fast paced and for over two decades, our events have connected the leaders from more than 150 countries with 33,000 customers meeting annually at our series of powerhouse events which include the flagship brands: ITW, Metro Connect USA, Capacity Middle East, Datacloud Global Congress and Capacity Europe. Role Summary: This is a new, fixed term maternity cover role as Head of Product across our Datacloud events. Specifically, you lead the market leading Datacloud Global Congress event and alongside additional portfolio events. Reporting to the portfolio Managing Director, you will shape event propositions, drive growth, and ensure each product meets its commercial, strategic, and brand objectives. You will manage and mentor a team of Senior and Product Managers, working cross-functionally with content, marketing, operations, and sales to deliver world-class event experiences. This is a key role for a strategic yet hands on product leader who can balance growth with commercial discipline, ensuring that every event evolves in line with customer needs and market opportunities. Key responsibilities: Events Leadership & Strategy Lead product strategy and development for a defined group of events within the techoraco portfolio. Conduct extensive research, analyse data, competitive landscapes, addressable market, identifying trends and opportunities Translate portfolio objectives into actionable plans for each event - including value proposition, audience growth, feature innovation, and brand positioning. Shape the overall roadmap and identify new opportunities for event launches or feature expansion, collaborating closely with Commercial Research Director and Managing Directors Ensure product strategy aligns with market trends (AI infrastructure, sovereign digital policy, sustainability, hyperscale growth, etc.). Commercial & Performance Ownership Work with commercial and marketing leads to define pricing, sponsorship packaging, and GTM strategies Track performance metrics (delegate mix, NPS, retention, sponsorship yield) and implement plans for continuous improvement. Project Manage the full delivery of your events and inspire and influence your project team to work towards the same targets, objectives and milestones Work closely with BDDs to review sales pipelines, shapes value propositions for sales and marketing to ensure the event pitches align to the event strategy and objectives Support forecasting, reporting, and portfolio reviews with the portfolio Managing Director. Identify and pilot new product features - such as advisory councils, awards, innovation showcases, and digital matchmaking tools. Champion the customer experience, ensuring every event is insight-led, differentiated, and commercially viable. Lead post-event reviews and feedback loops to drive iterative product improvement. Conduct ongoing market analysis to track industry trends, competitor positioning, and audience needs. Cultivate a community of trusted sources among the leaders of the industry in your regions, securing a minimum of 70% of the leading figures as speakers at events Create segmented engagement strategies and adapt content to cross-channel campaigns Originate and curate high quality content to fuel marketing campaigns Represent techoraco externally at industry events, partner meetings, and client sessions as a thought leader. Line-manage Senior and Event Product Managers, providing mentoring, development, and performance feedback. Foster a high-performance culture focused on collaboration, creativity, and commercial accountability. Work closely with Content, Marketing, Operations, and Sales to ensure end-to-end delivery excellence. Attributes 6+ years' experience in B2B events, media, or community led businesses, including 3+ years in a product or portfolio leadership role. Proven ability to grow event brands commercially and strategically. Strong commercial and analytical skills - comfortable with budgets, P&L ownership, and KPI tracking. Deep interest in (or experience with) the telecoms, data centre, or technology sectors. Exceptional communication and stakeholder engagement skills, with confidence at senior industry level. Strong people leadership experience, with the ability to motivate and mentor cross functional teams. Entrepreneurial mindset - curious, creative, and outcome focused. We offer a competitive compensation package which empowers our employees to thrive both professionally and personally. Our benefits package includes medical, dental and vision coverage, employer matching retirement plan, flexible work arrangements, vacation time & paid holidays, tuition reimbursement & learning resources. Techoraco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.