30 jobs found

Job Title: General Manager Location: Croydon Salary: Up to 50K A leading residential investment and management company is looking for an experienced General Manager to oversee the mobilisation and ongoing operations of New BTR Site in Croydon, This is an exciting opportunity to lead a team, drive operational excellence, and create a vibrant and engaging living environment for residents. Key Responsibilities Mobilisation & Operational Management Develop and implement a mobilisation plan covering compliance, health and safety, facilities management, leasing, and marketing. Work closely with development teams, contractors, and key stakeholders to ensure a seamless handover and operational readiness. Oversee the implementation of all systems, processes, and procedures, ensuring regulatory and safety compliance. Appoint and manage third-party service providers, ensuring high-quality service delivery. Resident Experience & Engagement Act as the face of the development, fostering a strong sense of community among residents. Develop and implement a resident engagement strategy, including regular communication, events, and feedback collection. Ensure a seamless move-in and move-out experience, with a focus on customer satisfaction. Oversee social media and marketing initiatives in collaboration with the marketing team to enhance the property's visibility and appeal. Leasing & Occupancy Management Lead the leasing strategy to achieve and maintain high occupancy levels, targeting 98 percent occupancy. Manage property listings, portals, and enquiries, ensuring a swift and professional response. Oversee the application and move-in process, ensuring compliance with all regulations and policies. Monitor lease renewals and retention strategies to optimise occupancy and revenue. Financial & Compliance Management Develop and manage budgets, ensuring all operational costs are controlled effectively. Monitor site expenditure, identify cost-saving opportunities, and ensure all invoicing and financial procedures are followed. Oversee health and safety compliance, ensuring all policies and procedures are implemented correctly and maintained. Manage risk and regulatory compliance, particularly with fire safety and building regulations. Team Leadership & Development Lead, motivate, and develop a team of up to seven staff, providing clear direction and ongoing support. Conduct regular performance reviews, training, and one-to-one meetings to support professional development. Manage contractor relationships, ensuring service levels are met and any disputes are resolved efficiently. Assist with recruitment, onboarding, and training of new team members. About You The ideal candidate will have a strong background in residential property management, build-to-rent (BTR), co-living, or PBSA. You should have experience leading teams, managing operational processes, and delivering excellent customer service. Key qualities include: A proactive and hands-on approach to management. Excellent communication and leadership skills. Strong problem-solving abilities with the ability to work under pressure. Experience in financial management, budgeting, and cost control. A passion for delivering outstanding resident experiences. This is an exciting opportunity to take ownership of a new development and shape its success from the ground up. If you have the experience and enthusiasm to lead a thriving residential community, we want to hear from you.

Job Title: Customer Complaints Director Location: Leeds Salary: up to 60k + Bonus + Benefits Role Purpose The Customer Complaints Director (B2C) leads the end-to-end complaints strategy across a high-volume consumer environment, ensuring fast, fair, and customer-centric resolution of issues. This role is critical in protecting and enhancing brand reputation , reducing customer churn, and using complaint insight to drive continuous improvement across the entire customer journey. Key Responsibilities Strategic Leadership Define and deliver a B2C complaints strategy that balances customer outcomes, regulatory compliance, and commercial objectives Position complaints as a key source of customer insight to influence business-wide decision-making Act as the voice of the consumer at executive and board level Operational Leadership (High Volume) Lead large-scale complaints operations across multi-channel environments (contact centre, digital, social media, written correspondence) Ensure efficient handling of high complaint volumes while maintaining quality and fairness Drive improvements in speed to resolution, first contact resolution, and consistency of outcomes Customer Experience & Brand Protection Ensure complaint handling reflects the organisation s brand values and customer promise Minimise negative customer experiences that could impact retention, loyalty, and public perception Manage escalations, including social media and executive complaints , with appropriate urgency and care Insight & Continuous Improvement Use complaint data, trends, and root cause analysis to identify systemic issues across the customer journey Partner with Product, Marketing, Digital, and Operations to eliminate recurring pain points Reduce overall complaint volumes through proactive improvements and preventative actions Regulatory & Risk Management Ensure compliance with all relevant consumer regulations and complaint handling standards Maintain robust governance, audit trails, and reporting frameworks Act as escalation lead for high-risk or reputationally sensitive cases Culture & Capability Build a customer-first, resolution-focused culture within complaints and wider customer teams Lead and develop senior managers and large operational teams Embed coaching, quality assurance, and performance frameworks to drive consistency Stakeholder Engagement Work cross-functionally to influence improvements in customer journeys, products, and services Present insights, risks, and recommendations to senior stakeholders and executive leadership Collaborate with Commercial teams to identify opportunities for retention and revenue protection Transformation & Efficiency Drive automation, digital enablement, and self-service solutions where appropriate Improve operational efficiency and reduce cost per complaint Lead transformation initiatives to modernise complaints handling Key Accountabilities Customer satisfaction following complaint resolution Reduction in complaint volumes and repeat complaints Speed and quality of resolution Customer retention and churn reduction Regulatory compliance and audit outcomes Cost to serve and operational efficiency Team engagement and performance Required Experience Senior leadership experience within B2C complaints, customer service, or contact centre operations Proven experience managing high-volume customer environments Strong track record of improving customer experience and reducing complaints Experience in regulated B2C sectors (e.g., Financial Services, Telecoms, Utilities, Retail) preferred Demonstrated success in using customer insight to drive business change Experience leading large teams and influencing at executive level Skills & Competencies Strong customer-first mindset with commercial awareness Ability to balance customer outcomes with business objectives Excellent leadership and people development skills Advanced analytical and problem-solving capability Strong communication and stakeholder influencing skills Resilient and adaptable in a fast-paced, high-demand environment Success Profile A successful Customer Complaints Director (B2C) will: Turn high complaint volumes into actionable insight and business improvement Protect and enhance brand reputation in a consumer-facing environment Deliver fast, fair, and empathetic customer resolutions at scale Reduce churn and improve customer loyalty and lifetime value Build a high-performing, customer-focused complaints function Awaiting Job spec

Sales Executive / Account Manager Redhill Full Time, Permanent £27,000 basic + uncapped monthly commission (realistic average £800pm) Looking to take your customer service experience in a more commercial direction? If you enjoy building relationships, speaking with people and want a role where your effort directly impacts your earnings, this is a fantastic opportunity to step into a sales-focused position with genuine progression and earning potential. We're working with a growing, forward-thinking business in Redhill that offers a supportive environment, strong training and the chance to build a long-term career in sales. This is not a cold-calling role. You'll be working with an existing customer base, focusing on strengthening relationships, understanding customer needs and identifying opportunities to grow accounts. It's a consultative, relationship-led approach - ideal for someone who is naturally personable, organised and motivated to succeed. What you'll be doing Managing and developing your own portfolio of customers Building strong relationships to ensure long-term engagement and retention Supporting customers with account setup and online ordering Reviewing pricing, preparing quotes and following up on opportunities Identifying ways to increase account value through a consultative approach Using internal systems to plan and manage customer contact effectively Working closely with internal teams to deliver a seamless customer experience What we're looking for Experience in customer service, sales or a client-facing role A confident communicator who enjoys building relationships Ambition to develop their career in sales and a drive to succeed Strong organisation and the ability to manage multiple priorities A proactive mindset and willingness to learn Commercial awareness or an interest in developing it What's in it for you £27,000 basic salary Uncapped monthly commission (realistic between £500-1000 per month) 25 days holiday plus bank holidays Private healthcare Discounted gym membership Additional perks including retail discounts and complimentary refreshments Ongoing training, support and clear opportunities for progression If you're someone who thrives on interaction, enjoys delivering great service and is ready to channel those skills into a rewarding sales career, this could be the ideal next step. Apply now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Key Account Manager - Service Sales - Negotiable + Car or Allowance + BonusWe are recruiting for a growing UK Wide Building Services organisation who have their Head Office in West Yorkshire, they are looking for a Key Account Manager who has experience of managing National Clients. We will Consider people living in the North West, Yorkshire or Midlands of the UK but will have to fit the brief and be able once a week to travel into the head office. Key Account Manager - Package• Salary Circa £ - Negotiable for the right individual• Car Allowance or Company Car • Bonus & Commission • Company Pension• Leadership Training Key Account Manager - Requirements• Remote Role - Ideally within a distance to the Head Office - Essential• Be able to demonstrate Account Management Retention - Essential• Consultative Account development experience - Essential• CRM competency and report writing - Essential• UK Wide travel with occasional overnight stays - Essential• Hard Facilities, Service Maintenance or Building Services - Essential• Team leadership and mentoring experience - DesirableThis would suit someone who has worked for a Building Services, Construction, Industrial Maintenance, Facilities Management or Hire organisation or within other allied industries.We will accept applications from those who have worked as a Sales Manager, Key Account Manager, Commercial Manager, BDM, Business Development Manager, Business Development Director, Account Director, Service Manager, Account Manager, or Account Lead.Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .

Section Manager - Business, Finance & Management Location: West London Contract: Full-time, permanent Salary: £57,939 - £52,165 We are seeking an experienced and motivated Section Manager - Business, Finance & Management to provide leadership and direction within Further Education. This is a key middle-management role with responsibility for curriculum development, quality assurance, staff leadership and student success. The successful candidate will play a central role in shaping provision that meets the needs of learners, employers and awarding bodies. Key Responsibilities The post holder will: Lead and manage curriculum provision across Business, Finance and Management Drive high standards in teaching, learning and assessment, including lesson observation and quality improvement Manage and develop lecturers, course teams and support staff Oversee student recruitment, retention, progress and achievement Coordinate curriculum planning, course development and submissions to awarding bodies Teach across a range of programmes relevant to their specialism, which may include AAT and Higher Education Work closely with employers and external partners to develop commercial and work-based learning opportunities Contribute to marketing, employer engagement and business development Deputise for the Head of School as required Ensure full compliance with safeguarding, equality, health & safety and college policies Person Specification Essential: A relevant degree or equivalent professional qualification in Business, Finance or a related area A recognised FE teaching qualification (PGCE, DET or equivalent) Minimum three years' successful teaching experience, preferably in Further Education Experience of curriculum management or coordination Proven ability to lead, motivate and manage staff Strong knowledge of quality assurance and awarding body requirements Excellent communication, organisational and IT skills A clear commitment to inclusive learning, safeguarding and continuous professional development Desirable: Professional qualifications such as AAT, CIPD or ILM Experience delivering or managing AAT, HE or employer-led programmes Assessor and/or verifier qualifications

This is a fantastic opportunity for a general practice Accounts & Tax Manager to join a highly reputable firm of chartered accountants in Sevenoaks, who are looking for a future partner. There are very clear and realistic progression prospects on offer with this fantastic practice, as it's part of a succession plan. You will join between Manager and Director level with a clear plan in place based on your experience and aspirations. This is a rare and really exciting opportunity in Sevenoaks, Kent! As part of this position, you will work closely with the Partners and be responsible for your own personal portfolio, and a small team. Your work will be focused on general practice accounts & tax services to a range of sole traders, partnerships and ltd companies, predominately focused on owner managed businesses with turnovers up to 100m. Our client operates a modern and friendly working environment, where they priorities work life balance, and have a strong staff retention rate as a consequence. Key responsibilities will include: Managing your own client portfolio of sole traders, partnerships and ltd companies. Oversee and reviewing production of company accounts, financial statements, corporation tax and personal tax. Building strong relationships across all teams and managers. Liaising regularly with clients to ensure strong and trusted partnership. Ensure timely and efficient delivery. Working with the partners to ensure the smooth running of the business. Opportunity to get involved in business development/ marketing as necessary. Opportunity to get involved with audit work, if of interest. Requirements Preferably qualified ACA/ACCA or by experience. 5-10+ years experience within an accountancy practice experience. Experience preparing accounts and tax returns. Experience of QuickBooks, Xero or Sage would be advantageous. Benefits 65,000 - 85,000 dependent on experience and background, negotiable. Comprehensive benefits package Clear partner to Partnership in the future. A highly competitive benefits package is also on offer. Please apply for the vacancy or contact Tristan Finch to discuss this opportunity and similar vacancies in more detail. (phone number removed) (url removed)

Managing Director Location: Manchester HQ (hybrid - 1 day per week in Manchester office) Package: Circa 6 figure basic salary + performance bonus Overview An ambitious, multi-entity building and construction consultancy group is seeking a commercially astute and operationally strong Managing Director to lead and scale its Building Surveying and Engineering businesses. The group operates across three aligned but independently structured companies covering: Traditional Building Consultancy (commercial & residential) Surveying & Engineering (structural and commercial focus) Main Contracting (refurbishment, structural works & public sector delivery) With offices in Manchester, London and the Midlands, the group works with major clients including NHS Trusts, local authorities, education providers, institutional landlords, and blue-chip occupiers. There is already strong inbound enquiry flow and an established client base. The requirement is for a senior leader capable of building infrastructure, driving utilisation and profitability, improving governance and quality standards, and scaling the professional services arms of the business to the next level. This is a Board-level opportunity with genuine strategic influence and a pathway to equity. The Opportunity The Managing Director will assume full operational leadership of the Building Consultancy and Surveying & Engineering businesses, while providing strategic oversight and alignment support to the group's contracting arm where required. This role requires far more than technical surveying capability. It demands commercial ownership, operational structure, team leadership and strategic growth delivery. Core Responsibilities 1. Strategic & Commercial Leadership Translate the group's 5-year growth vision into a structured, deliverable operational roadmap Lead quarterly strategic planning with the Executive Director and senior leadership team Implement scalable systems across billing, utilisation, performance metrics and reporting Improve margin control, consultant performance and cost discipline Develop and execute a proactive business development strategy alongside inbound marketing flow Represent the group at networking events, frameworks and tender interviews 2. Revenue & Business Development Deliver target per month billing in the Building Consultancy arm Deliver target per month billing in the Surveying & Engineering arm Personally lead high-value client engagement and complex tender submissions Build long-term account management strategies for institutional and public-sector clients Identify and convert new frameworks, long-term contracts and multi-disciplinary opportunities Work alongside procurement support to win larger value tenders Candidates with an existing client portfolio or established professional relationships will be particularly attractive. 3. Operational Management & Infrastructure Take ownership of day-to-day running of the professional services businesses Oversee project allocation across the group's businesses to ensure correct service alignment Introduce structured operational workflows and reporting processes Oversee finance coordination, monthly performance reviews and forecasting Improve internal systems around resourcing, logistics and delivery coordination Build capacity within the surveying and engineering teams to support growth This role requires someone who can professionalise structure without damaging agility. 4. Technical & Professional Oversight Act as senior Chartered Surveyor and signatory where required Oversee complex instructions including: Dilapidations (landlord & tenant) Technical due diligence & pre-acquisition surveys Building condition surveys & defect diagnosis Feasibility studies & project monitoring Structural appraisals and engineering-led investigations Provide oversight on high-rise compliance matters and structural considerations Mentor junior surveyors through APC and CPD frameworks Introduce consistent QA standards across all reporting The successful individual will strengthen technical credibility while elevating commercial performance. 5. Client Account Leadership Serve as senior relationship lead on key accounts (public sector, property managers, education, NHS and institutional clients) Ensure retention, repeat work and upsell of complementary services Resolve escalated project issues Implement structured onboarding for new major contracts 6. Governance, Accreditations & Compliance Lead RICS firm registration and compliance strategy for Surveying & Engineering Maintain audit readiness and QA frameworks Standardise reporting quality across both businesses Implement structured CPD pathways and QPR frameworks Drive professional culture and accountability Candidate Profile MRICS or FRICS Chartered Building Surveyor 10+ years' post-qualification experience Proven leadership within a building consultancy, surveying practice or multi-disciplinary environment Demonstrable experience growing revenue and improving profitability Strong knowledge of commercial building surveying, dilapidations, defect diagnosis and project management Financial literacy and understanding of P&L ownership Experience managing teams and consultants Commercially confident and client-facing

Job description - Please click here Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people s lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation s future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You ll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Job Title: Sales & Commercial Director Location: Newbury (Hybrid - with travel to clients and offices) Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. We recognise and develop talent, with a strong focus on retention through clear career opportunities, both lateral and horizontal. Our culture is built on the continuous refinement of skills and knowledge, both collectively and individually. We actively encourage creativity and innovation and firmly believe that our people are what make us great. About the role: We're seeking a Sales & Commercial Director to lead our revenue growth as we target 10M+. You'll shape business strategy, drive innovation, and strengthen client relationships in a fast-growing organisation. Our plan is to appoint an experienced sales leader who can develop and implement effective sales methods for improved account management and client experience. Your leadership will directly impact revenue and service quality. Key Responsibilities Revenue Growth & Strategy Drive revenue growth and strategy Build a reliable sales pipeline Develop strategic partnerships Account Management & Client Growth Lead Account Management Deliver regular QBRs Promote upsell/cross-sell opportunities Oversee technical training for new products Maintain strong relationships with key clients Establish client feedback systems New Business Development Direct new business development and market planning Manage new client acquisition efforts Implement repeatable sales processes Align sales and marketing for better results Find new routes to market Commercial Governance & Profitability Manage pricing, commercial models, and margins Ensure accurate proposals and service alignment Protect against unprofitable engagements Standardize contracts and commercial terms Pre-Sales & Solution Alignment Collaborate with Solutions Architect / Pre-Sales teams Maintain structured deal review and approval Leadership & Team Development Lead and mentor Account Managers, Rev Ops, and Sales Admin Build an accountable, high-performing commercial team Introduce new working methods to support change Strategically improve procedures, standards, and policies Oversee technical training for new products Monitor CRM usage Foster a culture reflecting company values: Secure Own Improve Enable Vendor and Partner Management Manage vendor relationships and strategies Promote partner programs Handle vendor escalations Present innovative products and brands to clients Support sales offers with Account Managers Join client and vendor meetings with Account Managers and Commercial Manager Cross-Functional Collaboration Ensure smooth transition from sales to delivery Provide ongoing feedback between clients, sales, and operations Key Performance Indicators (KPIs): Revenue growth (new and existing clients) Gross margin and deal profitability Pipeline value and conversion rates Client retention and account growth Proposal accuracy and delivery success rate Sales cycle efficiency About you: Essential Proven experience in a senior sales or commercial leadership role within an MSP or IT services business Strong understanding of Managed IT Services, Microsoft 365 and cloud solutions, Cybersecurity services Demonstrated ability to build and lead high-performing sales team, deliver revenue growth in a service-based environment Manage complex, multi-stakeholder sales cycles Strong commercial acumen with a focus on margin and profitability Desirable Experience working with hospitality or high-end service sectors Familiarity with ITSM / PSA tools (e.g. Autotask) and sales processes Experience in scaling a business from 5M- 10M+ Personal Attributes Commercially astute and results-driven Strategic thinker with strong execution capability Confident, credible, and client-facing at senior level Highly organised with attention to detail Collaborative leader who can bridge sales and operations effectively Passionate about delivering exceptional client experience Why join us: Be part of a growing, ambitious MSP with a strong reputation in the hospitality sector Play a key role in shaping the next phase of growth Work within a leadership team committed to delivering premium, "5-star" IT services Opportunity to build and scale a high-performing commercial function Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Head of Business Development, Account Director, Head of Partnership Sales, Head of Sales may also be considered for this role.

Sales Manager - Technical PPE Solutions Location Remote, UK Engagement Type Permanent, Full Time Role Overview This role is well suited to a technical, product-focused professional who enjoys working with customers and wants to apply their knowledge in a commercial, sales-driven role . The Sales Manager will be responsible for managing existing customer accounts and developing new business opportunities across a defined UK geography and market sector. The role combines relationship-led sales, technical product understanding and commercial accountability , with a strong focus on revenue growth, customer satisfaction and long-term account development. A strong understanding of wearable PPE solutions , particularly within offshore and onshore renewables environments , will be key to success. Key Objectives Revenue Growth Ownership of personal sales targets with accountability for predictable, scalable revenue Delivery of revenue retention, revenue growth and new business development Translation of broader business objectives into practical, market-facing sales plans Market & Customer Positioning Identification of market opportunities, customer needs and competitive trends Positioning technical PPE solutions to maximise value and differentiation Acting as the "voice of the customer" internally to help shape future product and service offerings Account & Performance Management Ownership and development of assigned customer, contract and prospect accounts Protection and expansion of high-value, strategic customer relationships Use of KPIs, performance metrics and data insights to optimise sales activity Key Responsibilities Manage and grow assigned customer and prospect accounts within a defined market sector Develop and execute a structured sales plan to drive retention, growth and new business Build strong, trusted customer relationships through proactive outbound engagement Act as the first point of contact for customer issues, complaints and escalations Understand customer requirements and provide technical guidance on PPE solutions, working with technical specialists where needed Maintain accurate customer and account data to support forecasting and sustainable growth Represent the business at customer meetings and relevant industry events Ensure compliance with company policies, safety legislation and industry standards Stay up to date with market and industry developments through ongoing training Carry out additional duties commensurate with the role as required About You This role would strongly suit someone who is technically curious, confident engaging with customers, and motivated by commercial outcomes . You may come from a technical, product, engineering, PPE or solutions-based background and be looking to apply that knowledge in a customer-facing sales role , or you may already have sales experience and want to deepen your technical credibility. Essential Skills & Experience Educated to University degree level , or equivalent professional experience Significant work experience , with strong exposure to sales or sales-enablement activity This experience may come from direct sales or from technical product knowledge and sales support Ability to build strong, long-term customer relationships and deliver customer-centric solutions Comfortable working with complex, high-volume or sometimes contradictory information Strong interpersonal skills with the ability to relate to diverse stakeholders Able to plan, prioritise and manage workloads in line with business goals High levels of integrity, accountability and professionalism Proactive, energetic and motivated to pursue new opportunities and challenges What's on Offer 33 days holiday (including bank holidays) Additional birthday leave Company anniversary holiday benefit Enhanced maternity and paternity provision Cycle to Work scheme Life assurance Training and professional development support Employee Assistance Programme Workplace reward and recognition programmes For more information, please apply today!

Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people's lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation's future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You'll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Harris Hill is delighted to be working with a well-established national charity to recruit a Direct Marketing Manager . This is a fantastic opportunity for a direct marketing specialist with strong direct mail experience to take ownership of high-impact fundraising campaigns. The role is responsible for delivering at least five income-generating direct mail campaigns and appeals each year, reaching audiences of c.50,000 supporters per campaign. You ll independently project manage activity end-to-end from briefing and creative development through to print, fulfilment and post-campaign analysis working closely with internal teams and external suppliers. This is a role suited to a confident senior professional who can use their experience to shape plans, make informed decisions and continuously improve campaign performance. This is a rolling recruitment process , with a closing date of 22nd May , however the hiring manager is reviewing applications and interviewing as they come in so early application is strongly encouraged. £32,861 per annum Hybrid working (3 days in the office, including Wednesdays) Full-time, permanent Key responsibilities Lead and deliver integrated direct marketing campaigns, with full ownership of c.5+ direct mail appeals per year (c.50,000 audience per campaign) Manage end-to-end campaign delivery including briefing, copy development, print, data selections, fulfilment and supplier management Monitor, analyse and optimise campaign performance, using data and insight to improve response rates, income and ROI Develop and enhance supporter journeys across acquisition, retention, upgrade and reactivation About you Proven experience delivering direct mail-led campaigns end-to-end, with strong project ownership Confident working with data/CRM systems to select audiences, analyse results and inform future campaigns Strong organisational and stakeholder management skills, with experience managing budgets, timelines and suppliers A clear focus on income generation, with the ability to create compelling, audience-led campaign messaging Please note: this role is not suited to candidates with a purely digital marketing background direct mail experience is essential. Apply to Hannah at Harris Hill on to learn more and get the full job pack. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

Business Development Manager Food / Drink Manufacturing Bristol Based Office / Hybrid working (2/3 day split) Competitive salary and bonus scheme ( in line with proven experience), car allowance, mobile phone, laptop 11% pension / 2 x Death in Service As a BDM you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result. The prime objectives of the role are to: - To foster the relationship between the company and the customer as well as handle any projects, accounts or issues that might be relative to that client To increase company sales and profit margin To increase the company active customer base To continually improve customer retention To meet annual team and individual budget as set by the SMT UK and International travel will be required Business Development Manager Responsibilities: Account management, retention and development of specific portfolio of accounts and markets Organise and attend commercially focussed meetings with customers and prospects Follow-up and convert to sale qualified leads through management of sales pipeline Establish new and maintain existing relationships with buyers and key decision makers Introduce Technical & R&D/NPD teams to existing and prospect customer base Develop new relationships with new clients be they direct customers or potential agents and distributors Contribute to external marketing communications where required Utilise, review and update the client database Update CRM system to channel opportunities through sales pipeline process Network with potential business partners and distributors and present evidence to line manager Prepare and deliver presentations Develop a level of technical knowledge appropriate to the role Business Development Manager Skills / Experience Required: Essential - 2+ years in Sales / Business Development within the sweet & beverage flavour industry Excellent communication and negotiation skills at all levels Strong commercial awareness and analytical skills Self-motivation with excellent time management Experience of planning and managing field visits Proven ability to build and influence relationships. A team player with a customer-first attitude If the role is of interest, then please send your CV today Key words: Sales Development Manager, Sales Manager, Key Account Manager, National Account Manager, Food Industry Sales, Business Development Manager

External Field Sales position + work from home - high value projects, consultative solution selling process Business to Business. Industry leading advanced sales training given on product, presentation skills and selling techniques. £35k-£40k base salary / £60k-70k OTE with top established performers earning £70k-£100k . Company car, private health, dental and pension. Company - +£100M Global Multinational Corporate with a high performing national field sales team of Area Sales Managers. Location - North East Industry - Technology, Product Sales, B2B, Field Sales, Projects, Tenders, Capital Equipment Benefits - Industry leading intensive training not only on high tech products but high value consultative sales and presentation skills. Fast track management program after 2 years (base salary increases to £45k-£50k). Team social incentives e.g. meeting up every month for out of work social teamworking events. Candidate - Approx min 2 to 10 years field sales experience selling a product B2B. New business focused, opens doors, builds rapport with clients quickly, outgoing, likeable, positive, determined, can work on your own but also in a team. Driving licence required. The Position A global multinational brand name with market leading innovative high quality premium product technology solutions seeks a new Area Sales Manager. You will receive a 3 month induction period of intensive product and corporate sales training to insure that you are able to effectively sell into business clients who are spending £100k s per order. Your management and sales team colleagues will help support you to facilitate your sales success and once you are an established member of the team you will do the same for your work colleagues. Then you will be on the path to promotion whether working on larger key accounts or managing others after 2 years, based on your effort and teamworking abilities not just sales performance. A truly unique role for anyone looking for a long-term stable career with genuine clear lines of progression. The Package £35,000 - £40,000 Basic Salary Achievable / realistic £60,000-£70,000 OTE uncapped yr 1-yr 2 Established top performers earning £70,000-£100,000 and above as uncapped Fast track management framework based on effort + base salary increase e.g. - Regional Field Sales Manager - Key Account Manager - National Key Account Manager or Sales Manager. Company vehicle Private healthcare and dental with excellent company pension contribution Mobile Laptop Experience Required You must have a minimum of 2 - 8 years product sales experience, ideally selling using a consultative solution sales approach working closely with your clients in satisfying their needs and requirements. Ideally you will be outgoing, positive, a natural rapport builder that relishes meeting and engaging with new contacts and although capable of working on your own, are a great team worker, used to working with other stakeholders in your business to secure the sale but also mutually create growth across the business as a whole. You will have a record of establishing and maintaining long-term customer relationships. Above all, you are driven to be successful and invest your effort into establishing a progressive and rewarding sales career for yourself and those around you. The Company A global provider of advanced technology solutions, with a +£100M sales turnover and offices in most countries globally. They sell directly to end user businesses so they have a highly specialised field sales team of Area Sales Managers who are responsible for growing sales in a geographic area, both new business client acquisition and account management. This is a company that offers premium high quality products and solutions that have innovative unique selling points over the competition, giving the Area Sales Managers a true competitive advantage when selling to a potential client. Furthermore, their customer aftercare, backup service and support is the best in their industry, which is why they also have the highest retention and repeat orders of existing customers. Jamieson Clark currently has over 50 live roles to offer and specialise in sales recruitment. Current vacancies for Area Sales Managers, Regional Sales Managers, Sales Executives, Key Account Managers, Business Development Managers, Sales Managers, National Sales Managers, Sales Representatives, Area Sales Managers, selling within the engineering, automation, automotive, fleets, office equipment, IT, electronics, PPE, hardware, digital technology solutions, mobility, telemetry, tracking, tachograph, commercial vehicles, industrial vehicles, commercial vehicle fleets, electrical and telecommunications industries. Send your CV to a consultant for advice on your next career move.

Business Development Representative Location: Newport Job type: Permanent Hours: 40 hour per week, rota'd shifts between Monday to Friday 8am - 9pm, Saturday 9a, - 6pm and Sunday 10am - 4pm Salary: £26,000 + £3,000 achievable commission bonus (sales and retention) Are you a confident communicator with a passion for sales and customer engagement? We are seeking a proactive and driven Business Development Representative for our client in Newport to contribute directly to their continued sales growth. The role: Drive sales through high-volume outbound calls, inbound enquiry handling, and targeted cold calls to convert new audiences into long term customers Engage and convert leads via email and live chat Proactively follow up enquiries, building rapport and maintaining momentum to exceed sales targets Process payment accurately, ensuring correct credit control and smooth customer transactions Collaborate with Sales and General Managers, supporting campaigns, refining strategies, and helping the team achieve ongoing growth goals What we are looking for: Minimum 2 years' experience in sales, telemarketing or similar target-driven role Confident in using CRM software, email and live chat systems Proven ability to meet / exceed sales targets with proactive, resilient approach Strong objection handling and closing skills Benefits: Competitive salary with commission structure Free on site parking £250 employee referral reward Exclusive friends and family discounts Closing date is 21/05/26 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Head of Sales Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile : Essential minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally - minimum two-three years of experience working with SalesForce Ideally a travel background - Events Ideally minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.

Product Marketing Manager required to join a global data and analytics business in the City of London who supports clients across the energy and commodities sector. The organisation is investing heavily in technology and is now building an AI-native data platform that will fundamentally reshape how its insight, analytics, and consulting services are delivered and commercialised. This is a commercially focused, high-visibility role where you'll take real ownership of how a core product is positioned, taken to market, and adopted by customers globally. The Company This is a well-established global data and analytics business operating across the energy and commodities sectors. They are historically recognised for their deep domain expertise and high-quality insight. The organisation supports major clients in navigating complex markets, long-term planning, and the global energy transition towards lower-carbon solutions. The business is now in a significant phase of transformation and investment, evolving from a traditional insight-led organisation into a more product-led, technology-enabled platform business. With strong backing and a growing international footprint, it is scaling quickly and building out its data, analytics, and product capabilities to support future growth. The environment remains intellectually rigorous and grounded in subject matter expertise but is becoming increasingly fast-paced and commercially driven. There is a strong emphasis on productisation, innovation, and delivering scalable, data-led solutions that create more value for clients. You'll be joining at an important point in this journey, where there is genuine momentum, visible change, and a clear opportunity to influence how products are developed, positioned, and taken to market. The Role You'll sit at the centre of product, sales, and marketing, owning how a key data platform is brought to market and understood by its target audience. This isn't just about writing messaging you'll be shaping the commercial narrative, influencing how the product evolves, and ensuring it lands effectively with both new and existing customers. You'll work closely with product teams on roadmap alignment, with sales on how the platform is sold, and with marketing on how it's communicated externally. It's a role that blends strategy with execution ideal for someone who enjoys building structure but is equally comfortable rolling up their sleeves to deliver. Key Responsibilities Own the end-to-end go-to-market approach for a core data product, from launch through to ongoing adoption Shape clear, compelling messaging that translates technical capability into commercial value Partner closely with product teams to align market needs with product direction Enable sales teams with the tools, narratives, and collateral needed to win business Develop a deep understanding of customers, competitors, and market dynamics Drive initiatives that improve product adoption, engagement, and retention Use data and insight to continuously refine positioning and go-to-market effectiveness About You Background in product marketing, or go-to-market roles within B2B tech, data, or analytics environments is essential Experience launching or scaling products in a commercial setting Strong ability to connect product capability to customer and business value Comfortable working across multiple teams, influencing without heavy structure Confident working autonomously, showing initiative and curiosity while knowing when to engage senior stakeholders Commercially minded, with a bias towards action and outcomes Experience or understanding of energy, oil & gas, commodities, or adjacent markets would be a significant advantage Why Join? Own the go-to-market narrative for a flagship product from an early stage, with real autonomy and the freedom to define how it is positioned and taken to market Play a key role in the shift from a consultancy-led model to a more product-led, technology-driven organisation Work on a cutting-edge, AI-native data platform at the centre of the company's growth strategy Build and define a new Product Marketing team from the ground up, setting the strategy, standards, and ways of working Work closely with senior stakeholders, with real influence over product positioning, go-to-market strategy, and commercial direction Join at a pivotal point of scale, with clear opportunity to grow as both the platform and wider business expand What's on Offer This role comes with a salary 60k - 70k and an associated benefits package. The companies London office operate a hybrid working model, with 2 days onsite per week in their offices in the heart of the City. If you're a Product Marketing Manager who enjoys owning go-to-market strategy, influencing product direction, and operating in a commercially driven environment, this is a genuinely interesting opportunity to step into. If this sounds of interest, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.

Prostate Cancer Research Individual Giving Manager Location: Holborn, London. Hybrid working. Salary: £43,000 £48,000 per annum, with a clear progression pathway. Contract: Permanent, full-time hours. Prostate Cancer Research is seeking a driven Individual Giving Manager to play a pivotal role in building and delivering a high-performing fundraising programme at a time of significant growth. Prostate cancer is now the most common cancer in the UK. At Prostate Cancer Research (PCR), the focus is on accelerating better outcomes for patients, from funding pioneering research to shaping national screening policy. Individual Giving is central to this mission. With a rapidly expanding supporter base and increasing investment in growth, PCR is looking for someone who can help take this programme to the next level. Working closely with the Head of Individual Giving and Legacies, this role will act as the operational lead for Individual Giving activity, translating strategic direction into effective, insight-led campaigns. The post-holder will take ownership of campaign planning and delivery across multiple channels, driving both acquisition and retention, ensuring activity is optimised for impact and return on investment. This role will lead the implementation of integrated campaigns across digital and offline channels, including social media, search, email, direct mail and telemarketing. It will also involve managing agency relationships and analysing performance data while continuously testing and refining approaches to maximise results. Alongside this, the Individual Giving Manager will play a key role in developing supporter journeys, creating compelling content and strengthening long-term supporter engagement. The successful candidate will have proven experience in Individual Giving, with a strong track record in delivering multi-channel campaigns across acquisition and retention. They will be confident managing agencies, working with digital platforms such as Meta and Google Ads and using data to inform decision-making. Strong communication, organisational and analytical skills are essential, alongside a proactive mindset and a desire to test, learn and innovate. This is an exciting opportunity for someone looking to step into a role where they can shape and grow an Individual Giving programme in a forward-thinking, life-saving charity. Please download our Candidate Pack for further information PDF , which includes details on how to apply. Closing date: Wednesday 13th May

Harris Hill is delighted to be working with a well-established national charity to recruit a Direct Marketing Manager . This is a fantastic opportunity for a direct marketing specialist with strong direct mail experience to take ownership of high-impact fundraising campaigns. The role is responsible for delivering at least five income-generating direct mail campaigns and appeals each year, reaching audiences of c.50,000 supporters per campaign. You ll independently project manage activity end-to-end from briefing and creative development through to print, fulfilment and post-campaign analysis working closely with internal teams and external suppliers. This is a role suited to a confident senior professional who can use their experience to shape plans, make informed decisions and continuously improve campaign performance. This is a rolling recruitment process , with a closing date of 22nd May , however the hiring manager is reviewing applications and interviewing as they come in so early application is strongly encouraged. £32,861 per annum Hybrid working (3 days in the office, including Wednesdays) Full-time, permanent Key responsibilities Lead and deliver integrated direct marketing campaigns, with full ownership of c.5+ direct mail appeals per year (c.50,000 audience per campaign) Manage end-to-end campaign delivery including briefing, copy development, print, data selections, fulfilment and supplier management Monitor, analyse and optimise campaign performance, using data and insight to improve response rates, income and ROI Develop and enhance supporter journeys across acquisition, retention, upgrade and reactivation About you Proven experience delivering direct mail-led campaigns end-to-end, with strong project ownership Confident working with data/CRM systems to select audiences, analyse results and inform future campaigns Strong organisational and stakeholder management skills, with experience managing budgets, timelines and suppliers A clear focus on income generation, with the ability to create compelling, audience-led campaign messaging Please note: this role is not suited to candidates with a purely digital marketing background direct mail experience is essential. Apply to Hannah at Harris Hill on to learn more and get the full job pack. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England? Role Title: Direct Marketing Lead Reporting to: Supporter Engagement Manager Salary: £32,861 per annum Contract Type: Permanent Hours: Full time Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home The Direct Marketing Lead is a newly formed role focused on planning, delivering and optimising integrated, data-driven campaigns across offline and digital channels to grow income from individual supporters acquiring new donors, increasing the value of existing ones, and maximising return on investment. You will take ownership of end-to-end direct response activity, using insight, segmentation and testing to improve performance, while managing budgets, suppliers and internal relationships to deliver effective campaigns that also build strong, long-term supporter relationships. You ll be joining a friendly, supportive and passionate team within an organisation that s ambitious, collaborative and committed to development. If you re proactive, strategic, and motivated by making a difference, we d love to hear from you. Role Summary: Plan and deliver direct marketing campaigns across a mix of channels, with a focus on bringing in income and growing the supporter base. Take campaigns from idea through to delivery, including shaping the messaging and making sure everything goes out on time and within budget. Keep a close eye on performance, using results and insight to tweak and improve what we do next time. Build and develop supporter journeys that help bring people in, keep them engaged and encourage longer-term support. Work closely with teams across the organisation, as well as external suppliers, to get campaigns out the door and keep things running smoothly. Support wider planning and budgeting, using campaign results and data to help guide future activity and priorities. To be successful in this role you will have: Experience & Knowledge Proven track record of delivering integrated direct marketing campaigns, with particular strength in postal activity and full lifecycle ownership. Evidence of creating and evolving user journeys that drive stronger retention and deeper engagement. Confidence in data, including delivery of using CRM systems or databases to make data-led decision, select data, execute campaigns, generate reports, and extract actionable insights. Demonstrated ability to collaborate effectively with external partners, including agencies, fulfilment providers, and other suppliers. Solid experience managing campaign budgets, tracking income and optimising return on investment. Skills & Abilities Comfortable taking the lead on complex projects and working independently and with a strong sense of ownership. Highly capable organiser, able to juggle competing priorities while consistently meeting deadlines. Strong written communicator, skilled in producing engaging, audience-focused copy and briefs that inspires action. Data-literate, with the ability to analyse performance and make suggestions on findings and improvements. Detail-oriented with a methodical approach to ensuring accuracy and quality in all outputs. Solutions-focused mindset, bringing creativity and initiative to problem-solving and continuous improvement. Financially aware, able to plan, monitor and optimise budgets efficiently. Personal Attributes Passionate delivering and achieving tangible fundraising outcomes and contributing to income growth. Works well both collaboratively and autonomously, adapting style as needed. Brings a positive, flexible approach and thrives in a dynamic, fast-moving charity setting. Comfortable making informed decisions within agreed strategic frameworks. Desirable Educated to degree level or able to demonstrate equivalent professional experience. Willingness to contribute to broader organisational activities as required, including holding a full driving licence. Access to personal transport and ability to travel when needed. About Magpas Air Ambulance We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work. We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking. Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply. Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply. If you are looking for a new opportunity within a supportive and exciting environment, we would love to hear from you. Closing date: Friday 22nd May 2026 Interview date: Tbc Please note that the right is reserved to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience. Interested? If you would like to find out more, please click the button to be directed to our website, where you can complete the application process. This role is subject to a Disclosure and Barring Service (DBS) check. If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process. No agencies please.