Job Title: Sales & Commercial Director Location: Newbury (Hybrid - with travel to clients and offices) Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. We recognise and develop talent, with a strong focus on retention through clear career opportunities, both lateral and horizontal. Our culture is built on the continuous refinement of skills and knowledge, both collectively and individually. We actively encourage creativity and innovation and firmly believe that our people are what make us great. About the role: We're seeking a Sales & Commercial Director to lead our revenue growth as we target 10M+. You'll shape business strategy, drive innovation, and strengthen client relationships in a fast-growing organisation. Our plan is to appoint an experienced sales leader who can develop and implement effective sales methods for improved account management and client experience. Your leadership will directly impact revenue and service quality. Key Responsibilities Revenue Growth & Strategy Drive revenue growth and strategy Build a reliable sales pipeline Develop strategic partnerships Account Management & Client Growth Lead Account Management Deliver regular QBRs Promote upsell/cross-sell opportunities Oversee technical training for new products Maintain strong relationships with key clients Establish client feedback systems New Business Development Direct new business development and market planning Manage new client acquisition efforts Implement repeatable sales processes Align sales and marketing for better results Find new routes to market Commercial Governance & Profitability Manage pricing, commercial models, and margins Ensure accurate proposals and service alignment Protect against unprofitable engagements Standardize contracts and commercial terms Pre-Sales & Solution Alignment Collaborate with Solutions Architect / Pre-Sales teams Maintain structured deal review and approval Leadership & Team Development Lead and mentor Account Managers, Rev Ops, and Sales Admin Build an accountable, high-performing commercial team Introduce new working methods to support change Strategically improve procedures, standards, and policies Oversee technical training for new products Monitor CRM usage Foster a culture reflecting company values: Secure Own Improve Enable Vendor and Partner Management Manage vendor relationships and strategies Promote partner programs Handle vendor escalations Present innovative products and brands to clients Support sales offers with Account Managers Join client and vendor meetings with Account Managers and Commercial Manager Cross-Functional Collaboration Ensure smooth transition from sales to delivery Provide ongoing feedback between clients, sales, and operations Key Performance Indicators (KPIs): Revenue growth (new and existing clients) Gross margin and deal profitability Pipeline value and conversion rates Client retention and account growth Proposal accuracy and delivery success rate Sales cycle efficiency About you: Essential Proven experience in a senior sales or commercial leadership role within an MSP or IT services business Strong understanding of Managed IT Services, Microsoft 365 and cloud solutions, Cybersecurity services Demonstrated ability to build and lead high-performing sales team, deliver revenue growth in a service-based environment Manage complex, multi-stakeholder sales cycles Strong commercial acumen with a focus on margin and profitability Desirable Experience working with hospitality or high-end service sectors Familiarity with ITSM / PSA tools (e.g. Autotask) and sales processes Experience in scaling a business from 5M- 10M+ Personal Attributes Commercially astute and results-driven Strategic thinker with strong execution capability Confident, credible, and client-facing at senior level Highly organised with attention to detail Collaborative leader who can bridge sales and operations effectively Passionate about delivering exceptional client experience Why join us: Be part of a growing, ambitious MSP with a strong reputation in the hospitality sector Play a key role in shaping the next phase of growth Work within a leadership team committed to delivering premium, "5-star" IT services Opportunity to build and scale a high-performing commercial function Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Head of Business Development, Account Director, Head of Partnership Sales, Head of Sales may also be considered for this role.
May 03, 2026
Full time
Job Title: Sales & Commercial Director Location: Newbury (Hybrid - with travel to clients and offices) Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. We recognise and develop talent, with a strong focus on retention through clear career opportunities, both lateral and horizontal. Our culture is built on the continuous refinement of skills and knowledge, both collectively and individually. We actively encourage creativity and innovation and firmly believe that our people are what make us great. About the role: We're seeking a Sales & Commercial Director to lead our revenue growth as we target 10M+. You'll shape business strategy, drive innovation, and strengthen client relationships in a fast-growing organisation. Our plan is to appoint an experienced sales leader who can develop and implement effective sales methods for improved account management and client experience. Your leadership will directly impact revenue and service quality. Key Responsibilities Revenue Growth & Strategy Drive revenue growth and strategy Build a reliable sales pipeline Develop strategic partnerships Account Management & Client Growth Lead Account Management Deliver regular QBRs Promote upsell/cross-sell opportunities Oversee technical training for new products Maintain strong relationships with key clients Establish client feedback systems New Business Development Direct new business development and market planning Manage new client acquisition efforts Implement repeatable sales processes Align sales and marketing for better results Find new routes to market Commercial Governance & Profitability Manage pricing, commercial models, and margins Ensure accurate proposals and service alignment Protect against unprofitable engagements Standardize contracts and commercial terms Pre-Sales & Solution Alignment Collaborate with Solutions Architect / Pre-Sales teams Maintain structured deal review and approval Leadership & Team Development Lead and mentor Account Managers, Rev Ops, and Sales Admin Build an accountable, high-performing commercial team Introduce new working methods to support change Strategically improve procedures, standards, and policies Oversee technical training for new products Monitor CRM usage Foster a culture reflecting company values: Secure Own Improve Enable Vendor and Partner Management Manage vendor relationships and strategies Promote partner programs Handle vendor escalations Present innovative products and brands to clients Support sales offers with Account Managers Join client and vendor meetings with Account Managers and Commercial Manager Cross-Functional Collaboration Ensure smooth transition from sales to delivery Provide ongoing feedback between clients, sales, and operations Key Performance Indicators (KPIs): Revenue growth (new and existing clients) Gross margin and deal profitability Pipeline value and conversion rates Client retention and account growth Proposal accuracy and delivery success rate Sales cycle efficiency About you: Essential Proven experience in a senior sales or commercial leadership role within an MSP or IT services business Strong understanding of Managed IT Services, Microsoft 365 and cloud solutions, Cybersecurity services Demonstrated ability to build and lead high-performing sales team, deliver revenue growth in a service-based environment Manage complex, multi-stakeholder sales cycles Strong commercial acumen with a focus on margin and profitability Desirable Experience working with hospitality or high-end service sectors Familiarity with ITSM / PSA tools (e.g. Autotask) and sales processes Experience in scaling a business from 5M- 10M+ Personal Attributes Commercially astute and results-driven Strategic thinker with strong execution capability Confident, credible, and client-facing at senior level Highly organised with attention to detail Collaborative leader who can bridge sales and operations effectively Passionate about delivering exceptional client experience Why join us: Be part of a growing, ambitious MSP with a strong reputation in the hospitality sector Play a key role in shaping the next phase of growth Work within a leadership team committed to delivering premium, "5-star" IT services Opportunity to build and scale a high-performing commercial function Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Head of Business Development, Account Director, Head of Partnership Sales, Head of Sales may also be considered for this role.
Sales Manager - Technical PPE Solutions Location Remote, UK Engagement Type Permanent, Full Time Role Overview This role is well suited to a technical, product-focused professional who enjoys working with customers and wants to apply their knowledge in a commercial, sales-driven role . The Sales Manager will be responsible for managing existing customer accounts and developing new business opportunities across a defined UK geography and market sector. The role combines relationship-led sales, technical product understanding and commercial accountability , with a strong focus on revenue growth, customer satisfaction and long-term account development. A strong understanding of wearable PPE solutions , particularly within offshore and onshore renewables environments , will be key to success. Key Objectives Revenue Growth Ownership of personal sales targets with accountability for predictable, scalable revenue Delivery of revenue retention, revenue growth and new business development Translation of broader business objectives into practical, market-facing sales plans Market & Customer Positioning Identification of market opportunities, customer needs and competitive trends Positioning technical PPE solutions to maximise value and differentiation Acting as the "voice of the customer" internally to help shape future product and service offerings Account & Performance Management Ownership and development of assigned customer, contract and prospect accounts Protection and expansion of high-value, strategic customer relationships Use of KPIs, performance metrics and data insights to optimise sales activity Key Responsibilities Manage and grow assigned customer and prospect accounts within a defined market sector Develop and execute a structured sales plan to drive retention, growth and new business Build strong, trusted customer relationships through proactive outbound engagement Act as the first point of contact for customer issues, complaints and escalations Understand customer requirements and provide technical guidance on PPE solutions, working with technical specialists where needed Maintain accurate customer and account data to support forecasting and sustainable growth Represent the business at customer meetings and relevant industry events Ensure compliance with company policies, safety legislation and industry standards Stay up to date with market and industry developments through ongoing training Carry out additional duties commensurate with the role as required About You This role would strongly suit someone who is technically curious, confident engaging with customers, and motivated by commercial outcomes . You may come from a technical, product, engineering, PPE or solutions-based background and be looking to apply that knowledge in a customer-facing sales role , or you may already have sales experience and want to deepen your technical credibility. Essential Skills & Experience Educated to University degree level , or equivalent professional experience Significant work experience , with strong exposure to sales or sales-enablement activity This experience may come from direct sales or from technical product knowledge and sales support Ability to build strong, long-term customer relationships and deliver customer-centric solutions Comfortable working with complex, high-volume or sometimes contradictory information Strong interpersonal skills with the ability to relate to diverse stakeholders Able to plan, prioritise and manage workloads in line with business goals High levels of integrity, accountability and professionalism Proactive, energetic and motivated to pursue new opportunities and challenges What's on Offer 33 days holiday (including bank holidays) Additional birthday leave Company anniversary holiday benefit Enhanced maternity and paternity provision Cycle to Work scheme Life assurance Training and professional development support Employee Assistance Programme Workplace reward and recognition programmes For more information, please apply today!
May 03, 2026
Full time
Sales Manager - Technical PPE Solutions Location Remote, UK Engagement Type Permanent, Full Time Role Overview This role is well suited to a technical, product-focused professional who enjoys working with customers and wants to apply their knowledge in a commercial, sales-driven role . The Sales Manager will be responsible for managing existing customer accounts and developing new business opportunities across a defined UK geography and market sector. The role combines relationship-led sales, technical product understanding and commercial accountability , with a strong focus on revenue growth, customer satisfaction and long-term account development. A strong understanding of wearable PPE solutions , particularly within offshore and onshore renewables environments , will be key to success. Key Objectives Revenue Growth Ownership of personal sales targets with accountability for predictable, scalable revenue Delivery of revenue retention, revenue growth and new business development Translation of broader business objectives into practical, market-facing sales plans Market & Customer Positioning Identification of market opportunities, customer needs and competitive trends Positioning technical PPE solutions to maximise value and differentiation Acting as the "voice of the customer" internally to help shape future product and service offerings Account & Performance Management Ownership and development of assigned customer, contract and prospect accounts Protection and expansion of high-value, strategic customer relationships Use of KPIs, performance metrics and data insights to optimise sales activity Key Responsibilities Manage and grow assigned customer and prospect accounts within a defined market sector Develop and execute a structured sales plan to drive retention, growth and new business Build strong, trusted customer relationships through proactive outbound engagement Act as the first point of contact for customer issues, complaints and escalations Understand customer requirements and provide technical guidance on PPE solutions, working with technical specialists where needed Maintain accurate customer and account data to support forecasting and sustainable growth Represent the business at customer meetings and relevant industry events Ensure compliance with company policies, safety legislation and industry standards Stay up to date with market and industry developments through ongoing training Carry out additional duties commensurate with the role as required About You This role would strongly suit someone who is technically curious, confident engaging with customers, and motivated by commercial outcomes . You may come from a technical, product, engineering, PPE or solutions-based background and be looking to apply that knowledge in a customer-facing sales role , or you may already have sales experience and want to deepen your technical credibility. Essential Skills & Experience Educated to University degree level , or equivalent professional experience Significant work experience , with strong exposure to sales or sales-enablement activity This experience may come from direct sales or from technical product knowledge and sales support Ability to build strong, long-term customer relationships and deliver customer-centric solutions Comfortable working with complex, high-volume or sometimes contradictory information Strong interpersonal skills with the ability to relate to diverse stakeholders Able to plan, prioritise and manage workloads in line with business goals High levels of integrity, accountability and professionalism Proactive, energetic and motivated to pursue new opportunities and challenges What's on Offer 33 days holiday (including bank holidays) Additional birthday leave Company anniversary holiday benefit Enhanced maternity and paternity provision Cycle to Work scheme Life assurance Training and professional development support Employee Assistance Programme Workplace reward and recognition programmes For more information, please apply today!
Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people's lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation's future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You'll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
May 03, 2026
Full time
Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people's lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation's future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You'll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
We are seeking a Telesales Executive to join a small, friendly business based in Bedford. This is an office based role where you will be responsible for creating qualified sales opportunities by identifying buying signals, engaging target accounts, and converting marketing and data insights into high-quality sales meetings. This role focuses on intelligent prospecting and targeted engagement rather than high-volume cold calling. The SDR works closely with sales and marketing to identify opportunities, qualify prospects against agreed criteria, and generate a consistent pipeline of meetings for the Business Development team. The position plays a key role in supporting the company's growth strategy by ensuring Business Development Managers are consistently engaging with organisations that match their customer profile. Main Duties: To book and attend new qualified appointments to sell our services. Conduct client visits identifying client needs and presenting our solutions. Work with Telesales and Marketing to ensure inbound leads are generated for you to attend. Actively manage a structured sales pipeline to ensure consistent deal progression and closure. Direct responsibility for sales generation with an individual sales target. Increase sales across all potential sales streams and collaborate with all departments. Ensure that the KPI for proposal presentations is achieved. Ensure all work quoted for is costed and approved in accordance with Company procedures, and that submissions are both comprehensive, professional and accurate. Ensure the CRM database is developed and maintained. Requirements Experience of successfully delivering sales targets. Exposure to telesales, marketing-led lead generation or bid support environments Ability to prioritise workload and diary planning. Passionate and experienced in business-to-business sales within a similar market, with the ability to build relationships and influence key stakeholders Excellent knowledge of MS packages and CRM systems is required. Able to demonstrate a positive can-do attitude and work calmly under pressure, whilst delivering targets. Resilience and a can-do mentality, able to demonstrate a consistent ability to deal with barriers and obstacles to progress and display the determination and drive to achieve agreed goals. Self-sufficiency and independence, able to make things happen with pace and energy Possess an all-round understanding of business awareness and knowledge of financial terms and the ability to compile a sound business case. Excellent communication skills, flexibility, ability to work to deadlines and the determination to see a job through to a satisfactory conclusion are essential for this role Benefits Monday- Friday 8am- 5pm (1 hour lunch) 30k base salary and uncapped commission 28 days holiday including bank holidays Health & Medical Benefits Pension Scheme Free parking at Head Office Supportive culture with strong retention IND25
May 02, 2026
Full time
We are seeking a Telesales Executive to join a small, friendly business based in Bedford. This is an office based role where you will be responsible for creating qualified sales opportunities by identifying buying signals, engaging target accounts, and converting marketing and data insights into high-quality sales meetings. This role focuses on intelligent prospecting and targeted engagement rather than high-volume cold calling. The SDR works closely with sales and marketing to identify opportunities, qualify prospects against agreed criteria, and generate a consistent pipeline of meetings for the Business Development team. The position plays a key role in supporting the company's growth strategy by ensuring Business Development Managers are consistently engaging with organisations that match their customer profile. Main Duties: To book and attend new qualified appointments to sell our services. Conduct client visits identifying client needs and presenting our solutions. Work with Telesales and Marketing to ensure inbound leads are generated for you to attend. Actively manage a structured sales pipeline to ensure consistent deal progression and closure. Direct responsibility for sales generation with an individual sales target. Increase sales across all potential sales streams and collaborate with all departments. Ensure that the KPI for proposal presentations is achieved. Ensure all work quoted for is costed and approved in accordance with Company procedures, and that submissions are both comprehensive, professional and accurate. Ensure the CRM database is developed and maintained. Requirements Experience of successfully delivering sales targets. Exposure to telesales, marketing-led lead generation or bid support environments Ability to prioritise workload and diary planning. Passionate and experienced in business-to-business sales within a similar market, with the ability to build relationships and influence key stakeholders Excellent knowledge of MS packages and CRM systems is required. Able to demonstrate a positive can-do attitude and work calmly under pressure, whilst delivering targets. Resilience and a can-do mentality, able to demonstrate a consistent ability to deal with barriers and obstacles to progress and display the determination and drive to achieve agreed goals. Self-sufficiency and independence, able to make things happen with pace and energy Possess an all-round understanding of business awareness and knowledge of financial terms and the ability to compile a sound business case. Excellent communication skills, flexibility, ability to work to deadlines and the determination to see a job through to a satisfactory conclusion are essential for this role Benefits Monday- Friday 8am- 5pm (1 hour lunch) 30k base salary and uncapped commission 28 days holiday including bank holidays Health & Medical Benefits Pension Scheme Free parking at Head Office Supportive culture with strong retention IND25
Harris Hill is delighted to be working with a well-established national charity to recruit a Direct Marketing Manager . This is a fantastic opportunity for a direct marketing specialist with strong direct mail experience to take ownership of high-impact fundraising campaigns. The role is responsible for delivering at least five income-generating direct mail campaigns and appeals each year, reaching audiences of c.50,000 supporters per campaign. You ll independently project manage activity end-to-end from briefing and creative development through to print, fulfilment and post-campaign analysis working closely with internal teams and external suppliers. This is a role suited to a confident senior professional who can use their experience to shape plans, make informed decisions and continuously improve campaign performance. This is a rolling recruitment process , with a closing date of 22nd May , however the hiring manager is reviewing applications and interviewing as they come in so early application is strongly encouraged. £32,861 per annum Hybrid working (3 days in the office, including Wednesdays) Full-time, permanent Key responsibilities Lead and deliver integrated direct marketing campaigns, with full ownership of c.5+ direct mail appeals per year (c.50,000 audience per campaign) Manage end-to-end campaign delivery including briefing, copy development, print, data selections, fulfilment and supplier management Monitor, analyse and optimise campaign performance, using data and insight to improve response rates, income and ROI Develop and enhance supporter journeys across acquisition, retention, upgrade and reactivation About you Proven experience delivering direct mail-led campaigns end-to-end, with strong project ownership Confident working with data/CRM systems to select audiences, analyse results and inform future campaigns Strong organisational and stakeholder management skills, with experience managing budgets, timelines and suppliers A clear focus on income generation, with the ability to create compelling, audience-led campaign messaging Please note: this role is not suited to candidates with a purely digital marketing background direct mail experience is essential. Apply to Hannah at Harris Hill on to learn more and get the full job pack. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
May 02, 2026
Full time
Harris Hill is delighted to be working with a well-established national charity to recruit a Direct Marketing Manager . This is a fantastic opportunity for a direct marketing specialist with strong direct mail experience to take ownership of high-impact fundraising campaigns. The role is responsible for delivering at least five income-generating direct mail campaigns and appeals each year, reaching audiences of c.50,000 supporters per campaign. You ll independently project manage activity end-to-end from briefing and creative development through to print, fulfilment and post-campaign analysis working closely with internal teams and external suppliers. This is a role suited to a confident senior professional who can use their experience to shape plans, make informed decisions and continuously improve campaign performance. This is a rolling recruitment process , with a closing date of 22nd May , however the hiring manager is reviewing applications and interviewing as they come in so early application is strongly encouraged. £32,861 per annum Hybrid working (3 days in the office, including Wednesdays) Full-time, permanent Key responsibilities Lead and deliver integrated direct marketing campaigns, with full ownership of c.5+ direct mail appeals per year (c.50,000 audience per campaign) Manage end-to-end campaign delivery including briefing, copy development, print, data selections, fulfilment and supplier management Monitor, analyse and optimise campaign performance, using data and insight to improve response rates, income and ROI Develop and enhance supporter journeys across acquisition, retention, upgrade and reactivation About you Proven experience delivering direct mail-led campaigns end-to-end, with strong project ownership Confident working with data/CRM systems to select audiences, analyse results and inform future campaigns Strong organisational and stakeholder management skills, with experience managing budgets, timelines and suppliers A clear focus on income generation, with the ability to create compelling, audience-led campaign messaging Please note: this role is not suited to candidates with a purely digital marketing background direct mail experience is essential. Apply to Hannah at Harris Hill on to learn more and get the full job pack. As leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Smarter, Faster Care. Join the Digital Health Revolution. At Open Medical, we have one driving mission: Smarter, Faster Care. We are the experts behind Pathpoint, the award-winning platform synchronising clinical workflows and transforming patient outcomes globally. We're hiring a Senior Account Manager who thrives on challenges and is committed to making a measurable difference. This is a high-visibility role where you take personal responsibility for client satisfaction, protecting our recurring revenue while unlocking new opportunities for expansion, across the United Kingdom. Our team is full-time in-office, as this is how we feel we collaborate, problem-solve and develop ourselves the best. The successful candidate for this role will be expected to be on UK client sites on average 2 - 3 times per week. Who You Are We've worked hard to build a culture of excellence and we take great care in selecting the individuals who will carry it forward. To succeed here, you must be: A True Team Player: You thrive in a diverse, collaborative environment and win as a team. Mission-Driven: You genuinely care about the healthcare space and the impact of digital transformation. A Standard-Bearer: You take immense pride in doing your very best work and hold yourself, and others to an exceptional standard. Commercial & Responsible: You understand that you are the face of the company; you take personal responsibility for client satisfaction and maintaining our ARR through strategic retention and growth. What's In It For You? We believe in a two-way street. By joining us, you will: Shape the Strategy: You won't just follow a script; you'll have the opportunity to lead and refine the operational processes for the entire customer life-cycle. Gain High-Level Exposure: Work directly with the Head of Revenue and Chief Commercial Officer, acting as a strategic adviser to our leadership team on all things account management, providing the frontline intelligence that shapes our growth plans and future roadmap Master the HealthTech Landscape: Deepen your expertise in NHS procurement and digital delivery, positioning yourself at the forefront of a booming industry. Enjoy the autonomy to lead while receiving the structured support and investment you need to reach your full potential The Mission Strategic Growth: Own the full customer life-cycle, preventing churn, leading renewals and identifying smart opportunities for up-sells and cross-sells. Client Ambassadorship: Spend 2-3 days a week on-site with NHS stakeholders, ensuring they are extracting maximum value from our solutions. Operational Excellence: Maintain an airtight HubSpot pipeline and provide accurate forecasting for renewals and expansion to the executive team. Feedback Loop: Act as the bridge between the front line and our Product teams to keep our innovation "smarter and faster." What You Bring Enterprise SaaS Expertise: Proven success in proactive account management and revenue growth. Healthcare Knowledge: Essential experience in the digital health sector and a solid grasp of NHS procurement. Relationship Mastery: The ability to navigate complex stakeholder landscapes and act as a trusted adviser. Benefits 33 days holiday per annum (including public holidays), increasing with tenure. Private Health Insurance provided by Vitality, with a vast array of perks and discounts, included discounted gym membership. Cycle to work and salary sacrifice pension scheme Access to CPD budget Paid sickness and compassionate leave, alongside enhanced parental leave. Car allowance/mileage options and a competitive commission structure Salary range £45 - 57k , depending on experience Our Recruitment Process Submit your CV and answer the application questions The Intro: A 5 minute logistics and introductory call with the People team The Values Fit: A short video call to discuss your motivations for joining and your alignment with our company values. The Deep Dive: A 20-minute video interview with the Hiring Manager. The Finale: An in-person interview at our offices in Ealing featuring a presentation task. Ready to deliver smarter, faster care? Apply today.
Apr 30, 2026
Full time
Smarter, Faster Care. Join the Digital Health Revolution. At Open Medical, we have one driving mission: Smarter, Faster Care. We are the experts behind Pathpoint, the award-winning platform synchronising clinical workflows and transforming patient outcomes globally. We're hiring a Senior Account Manager who thrives on challenges and is committed to making a measurable difference. This is a high-visibility role where you take personal responsibility for client satisfaction, protecting our recurring revenue while unlocking new opportunities for expansion, across the United Kingdom. Our team is full-time in-office, as this is how we feel we collaborate, problem-solve and develop ourselves the best. The successful candidate for this role will be expected to be on UK client sites on average 2 - 3 times per week. Who You Are We've worked hard to build a culture of excellence and we take great care in selecting the individuals who will carry it forward. To succeed here, you must be: A True Team Player: You thrive in a diverse, collaborative environment and win as a team. Mission-Driven: You genuinely care about the healthcare space and the impact of digital transformation. A Standard-Bearer: You take immense pride in doing your very best work and hold yourself, and others to an exceptional standard. Commercial & Responsible: You understand that you are the face of the company; you take personal responsibility for client satisfaction and maintaining our ARR through strategic retention and growth. What's In It For You? We believe in a two-way street. By joining us, you will: Shape the Strategy: You won't just follow a script; you'll have the opportunity to lead and refine the operational processes for the entire customer life-cycle. Gain High-Level Exposure: Work directly with the Head of Revenue and Chief Commercial Officer, acting as a strategic adviser to our leadership team on all things account management, providing the frontline intelligence that shapes our growth plans and future roadmap Master the HealthTech Landscape: Deepen your expertise in NHS procurement and digital delivery, positioning yourself at the forefront of a booming industry. Enjoy the autonomy to lead while receiving the structured support and investment you need to reach your full potential The Mission Strategic Growth: Own the full customer life-cycle, preventing churn, leading renewals and identifying smart opportunities for up-sells and cross-sells. Client Ambassadorship: Spend 2-3 days a week on-site with NHS stakeholders, ensuring they are extracting maximum value from our solutions. Operational Excellence: Maintain an airtight HubSpot pipeline and provide accurate forecasting for renewals and expansion to the executive team. Feedback Loop: Act as the bridge between the front line and our Product teams to keep our innovation "smarter and faster." What You Bring Enterprise SaaS Expertise: Proven success in proactive account management and revenue growth. Healthcare Knowledge: Essential experience in the digital health sector and a solid grasp of NHS procurement. Relationship Mastery: The ability to navigate complex stakeholder landscapes and act as a trusted adviser. Benefits 33 days holiday per annum (including public holidays), increasing with tenure. Private Health Insurance provided by Vitality, with a vast array of perks and discounts, included discounted gym membership. Cycle to work and salary sacrifice pension scheme Access to CPD budget Paid sickness and compassionate leave, alongside enhanced parental leave. Car allowance/mileage options and a competitive commission structure Salary range £45 - 57k , depending on experience Our Recruitment Process Submit your CV and answer the application questions The Intro: A 5 minute logistics and introductory call with the People team The Values Fit: A short video call to discuss your motivations for joining and your alignment with our company values. The Deep Dive: A 20-minute video interview with the Hiring Manager. The Finale: An in-person interview at our offices in Ealing featuring a presentation task. Ready to deliver smarter, faster care? Apply today.
The Role: We are looking for a strategic, commercially minded Product Marketing Manager who can turn product innovation into revenue impact. You will own how we take products and features to market - shaping the narrative, enabling sales, and driving adoption, loyalty, and growth across our SaaS offering. This is a highly cross functional role that sits at the centre of product, sales, and marketing, ensuring our positioning is sharp, competitive, and always evolving. Key Responsibilities: Go-to-Market Leadership Own end-to-end marketing launch planning for every new product and feature. Create differentiated narratives that accelerate time-to-revenue and give sales a compelling story that wins. Partner closely with product, sales, and marketing to align strategy, messaging, and execution. Customer & Market Insight Define target personas, their pain points, motivations, and buying triggers. Build and maintain a unified foundation for sales and marketing that sharpens campaigns, outreach, and product decisions. Continuously refine understanding of customer needs to influence strategy across the organisation. Sales Enablement Develop persona led pitch decks, one pagers, battlecards, ROI calculators, and other high impact materials. Ensure every sales conversation is equipped with clear, persuasive, insight driven messaging that increases win rates. Partner with revenue teams to train and support consistent use of materials. Competitive Intelligence Establish an ongoing, real time view of the competitive landscape to ensure we remain differentiated. Feed sharper positioning into RFP responses and equip sales to pre empt objections. Provide insights that inform product roadmap and strategic direction. Customer Engagement & Retention Build loyalty and stickiness across our SaaS user base through training programs, certifications, and customer enablement. Develop super user programmes, best practice hubs, and advocacy initiatives. Drive retention, reduce churn, and create opportunities for cross sell and upsell. Skills & Experience Essential Proven experience in Product Marketing, ideally within a SaaS or B2B technology environment. Strong storytelling and messaging skills, able to translate complex products into compelling value propositions. Experience enabling sales teams with tools that drive conversion and confidence. Analytical and insights driven, comfortable using data to guide decisions. Strong project management skills and ability to execute cross functionally. Desirable Experience in competitive intelligence or market research. Background in customer lifecycle marketing, training, or enablement. Familiarity with product led growth environments. About ONYX ONYX Insight is a growing technology and engineering organisation in the renewable energy sector. Our vision is to build a more efficient future by becoming the world's most innovative provider of predictive technology solutions. Our advanced sensing, software and analytics combined with our engineering experience are deployed on wind turbines around the world to maximise production and make turbines more reliable for longer, optimising energy production. ONYX Insight is part of the Macquarie Group. Macquarie is a global financial services group operating in 34 markets in asset management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory services, capital raising and principal investment. The diversity of the Macquarie Group operations combined with a strong capital position and robust risk management framework has contributed to a 54 year-record of unbroken profitability. For any further information, or to understand our products and services better, please feel free to look through our website: ONYX Insight are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Recruitment Agencies We prioritise sourcing candidates directly wherever possible. For specific roles, we may engage preferred suppliers, invited by our Talent Acquisition Team, to support the process. CVs from other suppliers may be considered on an ad hoc basis, subject to prior written agreement. We will not be liable for fees related to CVs or profiles submitted directly to ONYX Insight employees outside of the agreed resourcing process. Agencies must liaise with our Talent Acquisition Team before submitting any unsolicited applications.
Apr 30, 2026
Full time
The Role: We are looking for a strategic, commercially minded Product Marketing Manager who can turn product innovation into revenue impact. You will own how we take products and features to market - shaping the narrative, enabling sales, and driving adoption, loyalty, and growth across our SaaS offering. This is a highly cross functional role that sits at the centre of product, sales, and marketing, ensuring our positioning is sharp, competitive, and always evolving. Key Responsibilities: Go-to-Market Leadership Own end-to-end marketing launch planning for every new product and feature. Create differentiated narratives that accelerate time-to-revenue and give sales a compelling story that wins. Partner closely with product, sales, and marketing to align strategy, messaging, and execution. Customer & Market Insight Define target personas, their pain points, motivations, and buying triggers. Build and maintain a unified foundation for sales and marketing that sharpens campaigns, outreach, and product decisions. Continuously refine understanding of customer needs to influence strategy across the organisation. Sales Enablement Develop persona led pitch decks, one pagers, battlecards, ROI calculators, and other high impact materials. Ensure every sales conversation is equipped with clear, persuasive, insight driven messaging that increases win rates. Partner with revenue teams to train and support consistent use of materials. Competitive Intelligence Establish an ongoing, real time view of the competitive landscape to ensure we remain differentiated. Feed sharper positioning into RFP responses and equip sales to pre empt objections. Provide insights that inform product roadmap and strategic direction. Customer Engagement & Retention Build loyalty and stickiness across our SaaS user base through training programs, certifications, and customer enablement. Develop super user programmes, best practice hubs, and advocacy initiatives. Drive retention, reduce churn, and create opportunities for cross sell and upsell. Skills & Experience Essential Proven experience in Product Marketing, ideally within a SaaS or B2B technology environment. Strong storytelling and messaging skills, able to translate complex products into compelling value propositions. Experience enabling sales teams with tools that drive conversion and confidence. Analytical and insights driven, comfortable using data to guide decisions. Strong project management skills and ability to execute cross functionally. Desirable Experience in competitive intelligence or market research. Background in customer lifecycle marketing, training, or enablement. Familiarity with product led growth environments. About ONYX ONYX Insight is a growing technology and engineering organisation in the renewable energy sector. Our vision is to build a more efficient future by becoming the world's most innovative provider of predictive technology solutions. Our advanced sensing, software and analytics combined with our engineering experience are deployed on wind turbines around the world to maximise production and make turbines more reliable for longer, optimising energy production. ONYX Insight is part of the Macquarie Group. Macquarie is a global financial services group operating in 34 markets in asset management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory services, capital raising and principal investment. The diversity of the Macquarie Group operations combined with a strong capital position and robust risk management framework has contributed to a 54 year-record of unbroken profitability. For any further information, or to understand our products and services better, please feel free to look through our website: ONYX Insight are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Recruitment Agencies We prioritise sourcing candidates directly wherever possible. For specific roles, we may engage preferred suppliers, invited by our Talent Acquisition Team, to support the process. CVs from other suppliers may be considered on an ad hoc basis, subject to prior written agreement. We will not be liable for fees related to CVs or profiles submitted directly to ONYX Insight employees outside of the agreed resourcing process. Agencies must liaise with our Talent Acquisition Team before submitting any unsolicited applications.
About us At Xelix, we work with some of the world's largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast paced scale up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team 150 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together. In this role you'll grow, be challenged and help shape the future of Xelix. If you're excited about building something special with us, we'd love to hear from you. About the role We're looking for an experienced, hands on Account Manager to join our fast growing scale up. This is a proactive, commercially minded role: you'll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You'll partner closely with Sales, Product and Services to drive adoption, outcomes and long term account growth. What you'll be doing Own a portfolio of Mid Market & Small Enterprise customers, acting as a trusted advisor and commercial lead across renewal and growth. Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses. Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C suite stakeholders. Develop a deep understanding of each customer's priorities, operating model, systems landscape, and roadmap-using this to shape account strategy and unlock expansion. Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track. Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue. Identify, qualify and progress upsell/cross sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close. Lead renewals end to end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy. Triage technical and non technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident. Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines. Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes. What you'll bring Proven experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio. Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross sell (with clear examples of how you sourced, shaped and progressed opportunities). Strong value based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C suite. Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion. Comfortable managing complex, multi stakeholder enterprise accounts-navigating economic buyers, decision makers, champions and influence networks to drive change. Proficient in MEDDPICC or similar sales methodology Evidence of proactively identifying risk and leading "save plans": diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability. Strong cross functional leadership: you're effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority. Analytical and systems minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact. Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge. Excellent prioritisation and execution in a fast paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned. Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions. What we offer in return Competitive salary of £45,000 - £55,000 depending on experience+ £8,000 commission ️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days Hybrid working with two days a week from our dog friendly Hoxton office On site gym and cycle to work scheme ️ Employee discount at over 100 retailers Comprehensive private medical & dental cover with Vitality Enhanced parental leave pay Learning & development culture - £1,000 personal annual budget We're carbon neutral and are working towards ambitious carbon reduction goals Lots of team socials & activities ️ Annual team retreat Want to learn more? About us Xelix blog Xelix news Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process While the exact process may vary slightly depending on the role, our typical interview stages are: Introductory Call - A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview - A 30-45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation - A role relevant exercise to demonstrate your skills and approach. Final On site Interview - An in person meeting with our senior leadership team and co founders at our office. We strive to make the process clear, efficient, and respectful of your time.
Apr 30, 2026
Full time
About us At Xelix, we work with some of the world's largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast paced scale up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team 150 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together. In this role you'll grow, be challenged and help shape the future of Xelix. If you're excited about building something special with us, we'd love to hear from you. About the role We're looking for an experienced, hands on Account Manager to join our fast growing scale up. This is a proactive, commercially minded role: you'll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You'll partner closely with Sales, Product and Services to drive adoption, outcomes and long term account growth. What you'll be doing Own a portfolio of Mid Market & Small Enterprise customers, acting as a trusted advisor and commercial lead across renewal and growth. Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses. Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C suite stakeholders. Develop a deep understanding of each customer's priorities, operating model, systems landscape, and roadmap-using this to shape account strategy and unlock expansion. Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track. Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue. Identify, qualify and progress upsell/cross sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close. Lead renewals end to end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy. Triage technical and non technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident. Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines. Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes. What you'll bring Proven experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio. Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross sell (with clear examples of how you sourced, shaped and progressed opportunities). Strong value based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C suite. Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion. Comfortable managing complex, multi stakeholder enterprise accounts-navigating economic buyers, decision makers, champions and influence networks to drive change. Proficient in MEDDPICC or similar sales methodology Evidence of proactively identifying risk and leading "save plans": diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability. Strong cross functional leadership: you're effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority. Analytical and systems minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact. Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge. Excellent prioritisation and execution in a fast paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned. Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions. What we offer in return Competitive salary of £45,000 - £55,000 depending on experience+ £8,000 commission ️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days Hybrid working with two days a week from our dog friendly Hoxton office On site gym and cycle to work scheme ️ Employee discount at over 100 retailers Comprehensive private medical & dental cover with Vitality Enhanced parental leave pay Learning & development culture - £1,000 personal annual budget We're carbon neutral and are working towards ambitious carbon reduction goals Lots of team socials & activities ️ Annual team retreat Want to learn more? About us Xelix blog Xelix news Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process While the exact process may vary slightly depending on the role, our typical interview stages are: Introductory Call - A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview - A 30-45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation - A role relevant exercise to demonstrate your skills and approach. Final On site Interview - An in person meeting with our senior leadership team and co founders at our office. We strive to make the process clear, efficient, and respectful of your time.
Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcingand more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you. Job Description: Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners.We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1,500 customers and has been widely recognized as the market leader by G2, PE Wire, and more.We are looking for a Relationship Manager to join our team! The ideal candidate should have a proven track record of account management, maintaining high customer renewal rates as a result of outstanding customer engagement at all levels of their clients' organizations. As Grata's lead contact for your assigned accounts, you are responsible for ensuring high levels of customer satisfaction and driving customer ROI, becoming a trusted advisor to each of your clients. Your primary goal will be driving commercial success across your accounts.Grata is a hybrid company, which means our employees work from our London office on Mondays, Tuesdays and Thursdays. At Grata, we will expect you to: Combine commercial and engagement strategies throughout each client's annual life cycle to achieve consistent growth in your book. Your north star metric will be your book's NRR. Perform initial onboarding of accounts, ensuring strong adoption and ongoing engagement throughout the customer's lifetime. Serve as the primary contact for customers to resolve questions over email/phone, perform periodic customer success reviews that confirm satisfaction, resolve issues and bugs with the help of the Product and Engineering teams, and expand Grata use throughout the account. Grow your revenue base by maximizing account retention as well as renewal and upgrade revenue through increased product adoption, cross sales of new product modules, and increased user counts. Maintain strong relationships with customers across varied personas: users, champions and decision makers measured through engagement scores, NPS, and recorded customer feedback. Proactively identify account risks and drive churn mitigation strategies, bringing together the appropriate team members from within Grata to achieve consistently high client health scores. What we are looking for: You have 3-5 years of experience in a customer-facing role, with commercial experience managing renewals and upsells. Proven proficiency engaging directly with customers and working independently. Successful candidates will be: innovative, persuasive, creative, and have a genuine curiosity in their clients' business. They will be goal and results-oriented, optimistic and smart, with a value-added mindset, a proactive approach to the role and the ability to adapt to change. Experience developing and delivering value added communications including the ROI Grata delivers. Examples include; executive business reviews, user check-in calls, and regular touch points with key influencers. Demonstrable success identifying and forecasting risk as well as growth opportunities within your book of business. Confident, high energy, self-motivated, and a true team player. Well-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple work streams. A track record of exceeding target KPIs including but not limited to: renewal %, upsell %, monthly active usage, and NPS You embrace our values. You're thoughtful, selfless, and responsive.Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.
Apr 30, 2026
Full time
Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcingand more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you. Job Description: Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners.We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1,500 customers and has been widely recognized as the market leader by G2, PE Wire, and more.We are looking for a Relationship Manager to join our team! The ideal candidate should have a proven track record of account management, maintaining high customer renewal rates as a result of outstanding customer engagement at all levels of their clients' organizations. As Grata's lead contact for your assigned accounts, you are responsible for ensuring high levels of customer satisfaction and driving customer ROI, becoming a trusted advisor to each of your clients. Your primary goal will be driving commercial success across your accounts.Grata is a hybrid company, which means our employees work from our London office on Mondays, Tuesdays and Thursdays. At Grata, we will expect you to: Combine commercial and engagement strategies throughout each client's annual life cycle to achieve consistent growth in your book. Your north star metric will be your book's NRR. Perform initial onboarding of accounts, ensuring strong adoption and ongoing engagement throughout the customer's lifetime. Serve as the primary contact for customers to resolve questions over email/phone, perform periodic customer success reviews that confirm satisfaction, resolve issues and bugs with the help of the Product and Engineering teams, and expand Grata use throughout the account. Grow your revenue base by maximizing account retention as well as renewal and upgrade revenue through increased product adoption, cross sales of new product modules, and increased user counts. Maintain strong relationships with customers across varied personas: users, champions and decision makers measured through engagement scores, NPS, and recorded customer feedback. Proactively identify account risks and drive churn mitigation strategies, bringing together the appropriate team members from within Grata to achieve consistently high client health scores. What we are looking for: You have 3-5 years of experience in a customer-facing role, with commercial experience managing renewals and upsells. Proven proficiency engaging directly with customers and working independently. Successful candidates will be: innovative, persuasive, creative, and have a genuine curiosity in their clients' business. They will be goal and results-oriented, optimistic and smart, with a value-added mindset, a proactive approach to the role and the ability to adapt to change. Experience developing and delivering value added communications including the ROI Grata delivers. Examples include; executive business reviews, user check-in calls, and regular touch points with key influencers. Demonstrable success identifying and forecasting risk as well as growth opportunities within your book of business. Confident, high energy, self-motivated, and a true team player. Well-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple work streams. A track record of exceeding target KPIs including but not limited to: renewal %, upsell %, monthly active usage, and NPS You embrace our values. You're thoughtful, selfless, and responsive.Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.
Product Manager - Communications About Phoebus Phoebus Software Ltd (PSL) is a market leading provider of innovative, flexible solutions for financial services organisations. With decades of experience and a reputation for being relentlessly client focused, we pride ourselves on delivering exceptional technology that powers real results. We're now looking for an inspiring leader to shape the future of our product suite-ensuring our solutions stay ahead of the market, continue to meet real customer needs, and deliver strong commercial performance. Why Join Phoebus? At Phoebus, people genuinely come first. We're proud to have been recognised as the 16th Best Technology Company to Work For in the UK as well as one of the Top 50 UK Midsised Companies. These acknowledgements remain meaningful to us, as they were driven by the commitment and feedback of our colleagues. From our ambitious growth plans and modern tech stack to our culture of support, innovation, and well being, PSL offers an environment where you can thrive, make an impact, and build a career you're excited about. Work Life Balance & Hybrid Working We know that great work happens when life is in balance. That's why we offer a hybrid working model designed to give you both flexibility and connection. Our contemporary Solihull office sits right in the heart of the town, just steps away from Touchwood Shopping Centre's shops, cafés, and restaurants-perfect for lunch breaks or post work plans. We offer parking and we're only a short walk from the train station, making commuting easy and stress free. About the Role We need a Product Manager to take end to end control of our communications solution and own the outcomes outlined by the business. The Product Manager will own the full lifecycle of the communications solution-from discovery and design through to delivery and continuous improvement. They are accountable for understanding how Phoebus clients need to manage and control communications to their end customers, and for translating that understanding into a well defined, high quality product capability embedded within the Phoebus platform. They lead the product with clear authority, make data driven decisions, and own commercial outcomes set by the business ensuring the communications solution delivers measurable value to clients, end customers, and Phoebus alike. Responsibilities (What you'll do) Product Strategy Understand and internalise the business defined commercial outcomes for the communications solution, translating these into a clear and prioritised product roadmap. Conduct ongoing client engagement and market analysis to surface insights that inform roadmap decisions and keep the engine competitively relevant. Own the full product lifecycle of the communications engine, from initial discovery and design through delivery, launch, and continuous improvement. Product Ownership Own the roadmap for the communications solution, prioritising work that delivers against business defined commercial targets. Lead discovery to understand how clients manage their communications workflows and what they need from the solution to effectively serve their end customers across mortgage, loan, and savings product lines. Define requirements and maintain a well groomed backlog that keeps delivery teams focused on the highest value work. Track and report on progress against commercial outcomes, escalating risks and blockers early. Product Development & Delivery Lead the redesign of the communications solution, working with engineering and design to define the right solution within the broader platform architecture. Drive implementation end to end, ensuring the comms solution integrates cleanly across product lines. Define success metrics and iterate based on data, client feedback, and business priorities. Prioritise a product roadmap that supports growth objectives and delivers value. Drive a data driven approach to product development and prioritisation, using metrics to guide decisions and validate product market fit. P&L Ownership Proudly and confidently own commercial outcomes and translate business targets into product priorities. Build and manage the P&L for each product proposition. Adhere to agreed revenue and cost positions, tracking actuals against forecasts and manage activity to ensure deliver against forecasts. Stakeholder & Client Engagement Engage with clients (banks and building societies) to understand how they need to manage and control communications to their end customers, and ensure the solution genuinely solves that problem. Collaborate with compliance and legal to ensure the comms solution meets FCA and broader regulatory standards. Represent the communications solution internally, keeping senior stakeholders informed and aligned. Build cross functional relationships with sales, marketing, engineering, and customer management to align on product goals and strategies. Create and execute a stakeholder management and communication plan. Team Leadership Lead the communications product, providing clear direction to BAs, engineers, and other team members. Own the product management ways of working, ensuring effective outcomes are delivered, and there is continued retrospection. Take accountability for the team's output and performance against product goals. Work with the Head of Product to grow and shape the squad as the solution scales. Market Centric Approach Champion customer insights and feedback as a key driver in the product development process. Regularly engage with clients to understand their needs, pain points, and usage patterns to refine and improve the product. Work with client teams to ensure product enhancements align feedback and use cases. Governance Define and track key product KPIs (e.g., engagement, retention, satisfaction), ensuring that the product team is aligned on goals. Prepare and present product performance updates and roadmaps to senior leadership and other stakeholders. Skill and Competencies (What we're looking for) Required 3-7 years of product management experience in B2B SaaS or platform products. Hands on experience with Customer Communications Management (CCM) platforms: Quadient or equivalent. Proven ability to deliver complex product initiatives in multi stakeholder environments. Financial services, financial sector and financial experience. Experience with product development cycles, from discovery to delivery to iteration. Excellent communicator with strong written, verbal and presentation skills; confident engaging with clients and senior stakeholders. A passion for continuous learning and improvement. Ability to adopt a continuous improvement mindset by challenging effectively and exploring new ideas. Desire to proactively seek to establish a broader knowledge of industry and technology trends to foster innovation and growth. Highly curious so solutions designed meet market needs & maximise revenue opportunity. Ability to travel to industry events, prospects and customer locations, as required. Relationships The Product Manager, Communications reports into the Head of Product Management. They work closely with: External Customer stakeholders 3rd party suppliers Industry experts Internal ELT members Delivery teams Architecture teams Operations Phoebus Benefits Package If you're ready to be part of something special, we'd love to hear from you! Private Health care scheme including dental, optical, and mental health cover Wellbeing Choice - £350.00 per annum paid towards wellbeing activities of your choice Life assurance scheme at 4x salary 24/7 Employee Assistance Programme Flexible hybrid working Contributory Pension Scheme with Scottish Widows 33 days Holiday, including 8 bank holidays (5 of which are flexible bank holidays) & Holiday purchase scheme up to 5 days. Discretionary annual salary review & bonus Electric car salary sacrifice scheme Events & gifts to celebrate Long Service. Birthdays, Quarterly company paid team meals and regular social events. Equality, Diversity and Inclusion At Phoebus Software Ltd, we believe our success is driven by our people. We're committed to building a diverse, inclusive workplace where everyone feels valued and has the opportunity to thrive. By attracting and supporting a wide range of talent, we strengthen our performance, innovation, and impact. THIS ROLE IS HYBRID THERE IS A REQUIREMENT TO COME INTO THE SOLIHULL OFFICE (B913DL) ONCE A WEEK
Apr 30, 2026
Full time
Product Manager - Communications About Phoebus Phoebus Software Ltd (PSL) is a market leading provider of innovative, flexible solutions for financial services organisations. With decades of experience and a reputation for being relentlessly client focused, we pride ourselves on delivering exceptional technology that powers real results. We're now looking for an inspiring leader to shape the future of our product suite-ensuring our solutions stay ahead of the market, continue to meet real customer needs, and deliver strong commercial performance. Why Join Phoebus? At Phoebus, people genuinely come first. We're proud to have been recognised as the 16th Best Technology Company to Work For in the UK as well as one of the Top 50 UK Midsised Companies. These acknowledgements remain meaningful to us, as they were driven by the commitment and feedback of our colleagues. From our ambitious growth plans and modern tech stack to our culture of support, innovation, and well being, PSL offers an environment where you can thrive, make an impact, and build a career you're excited about. Work Life Balance & Hybrid Working We know that great work happens when life is in balance. That's why we offer a hybrid working model designed to give you both flexibility and connection. Our contemporary Solihull office sits right in the heart of the town, just steps away from Touchwood Shopping Centre's shops, cafés, and restaurants-perfect for lunch breaks or post work plans. We offer parking and we're only a short walk from the train station, making commuting easy and stress free. About the Role We need a Product Manager to take end to end control of our communications solution and own the outcomes outlined by the business. The Product Manager will own the full lifecycle of the communications solution-from discovery and design through to delivery and continuous improvement. They are accountable for understanding how Phoebus clients need to manage and control communications to their end customers, and for translating that understanding into a well defined, high quality product capability embedded within the Phoebus platform. They lead the product with clear authority, make data driven decisions, and own commercial outcomes set by the business ensuring the communications solution delivers measurable value to clients, end customers, and Phoebus alike. Responsibilities (What you'll do) Product Strategy Understand and internalise the business defined commercial outcomes for the communications solution, translating these into a clear and prioritised product roadmap. Conduct ongoing client engagement and market analysis to surface insights that inform roadmap decisions and keep the engine competitively relevant. Own the full product lifecycle of the communications engine, from initial discovery and design through delivery, launch, and continuous improvement. Product Ownership Own the roadmap for the communications solution, prioritising work that delivers against business defined commercial targets. Lead discovery to understand how clients manage their communications workflows and what they need from the solution to effectively serve their end customers across mortgage, loan, and savings product lines. Define requirements and maintain a well groomed backlog that keeps delivery teams focused on the highest value work. Track and report on progress against commercial outcomes, escalating risks and blockers early. Product Development & Delivery Lead the redesign of the communications solution, working with engineering and design to define the right solution within the broader platform architecture. Drive implementation end to end, ensuring the comms solution integrates cleanly across product lines. Define success metrics and iterate based on data, client feedback, and business priorities. Prioritise a product roadmap that supports growth objectives and delivers value. Drive a data driven approach to product development and prioritisation, using metrics to guide decisions and validate product market fit. P&L Ownership Proudly and confidently own commercial outcomes and translate business targets into product priorities. Build and manage the P&L for each product proposition. Adhere to agreed revenue and cost positions, tracking actuals against forecasts and manage activity to ensure deliver against forecasts. Stakeholder & Client Engagement Engage with clients (banks and building societies) to understand how they need to manage and control communications to their end customers, and ensure the solution genuinely solves that problem. Collaborate with compliance and legal to ensure the comms solution meets FCA and broader regulatory standards. Represent the communications solution internally, keeping senior stakeholders informed and aligned. Build cross functional relationships with sales, marketing, engineering, and customer management to align on product goals and strategies. Create and execute a stakeholder management and communication plan. Team Leadership Lead the communications product, providing clear direction to BAs, engineers, and other team members. Own the product management ways of working, ensuring effective outcomes are delivered, and there is continued retrospection. Take accountability for the team's output and performance against product goals. Work with the Head of Product to grow and shape the squad as the solution scales. Market Centric Approach Champion customer insights and feedback as a key driver in the product development process. Regularly engage with clients to understand their needs, pain points, and usage patterns to refine and improve the product. Work with client teams to ensure product enhancements align feedback and use cases. Governance Define and track key product KPIs (e.g., engagement, retention, satisfaction), ensuring that the product team is aligned on goals. Prepare and present product performance updates and roadmaps to senior leadership and other stakeholders. Skill and Competencies (What we're looking for) Required 3-7 years of product management experience in B2B SaaS or platform products. Hands on experience with Customer Communications Management (CCM) platforms: Quadient or equivalent. Proven ability to deliver complex product initiatives in multi stakeholder environments. Financial services, financial sector and financial experience. Experience with product development cycles, from discovery to delivery to iteration. Excellent communicator with strong written, verbal and presentation skills; confident engaging with clients and senior stakeholders. A passion for continuous learning and improvement. Ability to adopt a continuous improvement mindset by challenging effectively and exploring new ideas. Desire to proactively seek to establish a broader knowledge of industry and technology trends to foster innovation and growth. Highly curious so solutions designed meet market needs & maximise revenue opportunity. Ability to travel to industry events, prospects and customer locations, as required. Relationships The Product Manager, Communications reports into the Head of Product Management. They work closely with: External Customer stakeholders 3rd party suppliers Industry experts Internal ELT members Delivery teams Architecture teams Operations Phoebus Benefits Package If you're ready to be part of something special, we'd love to hear from you! Private Health care scheme including dental, optical, and mental health cover Wellbeing Choice - £350.00 per annum paid towards wellbeing activities of your choice Life assurance scheme at 4x salary 24/7 Employee Assistance Programme Flexible hybrid working Contributory Pension Scheme with Scottish Widows 33 days Holiday, including 8 bank holidays (5 of which are flexible bank holidays) & Holiday purchase scheme up to 5 days. Discretionary annual salary review & bonus Electric car salary sacrifice scheme Events & gifts to celebrate Long Service. Birthdays, Quarterly company paid team meals and regular social events. Equality, Diversity and Inclusion At Phoebus Software Ltd, we believe our success is driven by our people. We're committed to building a diverse, inclusive workplace where everyone feels valued and has the opportunity to thrive. By attracting and supporting a wide range of talent, we strengthen our performance, innovation, and impact. THIS ROLE IS HYBRID THERE IS A REQUIREMENT TO COME INTO THE SOLIHULL OFFICE (B913DL) ONCE A WEEK
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL Hybrid: This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days. YOUR ROLE As a Training Specialist within Customer Success, you will act as a strategic enablement partner to Account Managers. When a training or adoption need is identified, you will lead the design and delivery of targeted, high-impact enablement engagements that drive measurable customer outcomes. You will own the training strategy and execution within your engagements - ensuring customers have the knowledge, workflows, and reinforcement plans required to embed Cognism into their daily operations. This role is pivotal in strengthening adoption, protecting revenue, and enabling expansion in a high-growth SaaS environment. YOUR CHALLENGES & OPPORTUNITIES Partner with Account Managers - Collaborate closely with AMs to understand customer goals, business priorities and risk signals, translating these into structured training interventions. Activate & Empower Champions - Lead outcome-driven sessions for champions, administrators, and end users to build internal advocacy and sustained adoption. Deliver Workflow-Based Enablement - Connect Cognism functionality directly to customer workflows, use cases, KPIs, and commercial objectives. Accelerate Time-to-Value - Reduce friction in onboarding and growth phases by clarifying best practices and reinforcing behavioural change. Mitigate Adoption Risk - Step in where product engagement or confidence is low, delivering targeted enablement to re-establish momentum and value perception. Build Scalable Learning Assets - Develop and continuously improve repeatable training materials, recorded sessions, playbooks, and digital resources. Reinforce ROI & Business Impact - Ensure training engagements clearly link product usage to measurable outcomes aligned to the Joint Business Plan. Feed Insights Back to the Business - Surface common adoption blockers, feature feedback, and workflow gaps to Product, Sales, and Revenue teams to improve the end-to-end customer journey. OUR EXPECTATIONS Proven SaaS Enablement or Customer Success Experience - Minimum 2 years in onboarding, training, enablement, or customer facing SaaS roles, ideally supporting post sale adoption. Adoption & Retention Mindset - Strong understanding of how behavioural change, education, and reinforcement drive retention and expansion. Engaging Facilitator - Confident, credible presenter who can influence stakeholders from end users to senior decision makers. Commercial Awareness - Understands how adoption connects to revenue protection, renewal, and growth. Strategic & Structured - Able to diagnose training needs quickly, design targeted interventions, and manage multiple engagements simultaneously. Collaborative Partner - Comfortable operating in a pod style or specialist support model, working alongside Account Managers and cross functional teams. Adaptable in a Scale Up Environment - Resourceful, proactive, and comfortable in a fast moving, evolving organisation. Fluent in French & English - Outstanding verbal and written communication skills in both languages. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Own the Outcome Together. We Deeply Understand our Customers. We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
Apr 30, 2026
Full time
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL Hybrid: This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days. YOUR ROLE As a Training Specialist within Customer Success, you will act as a strategic enablement partner to Account Managers. When a training or adoption need is identified, you will lead the design and delivery of targeted, high-impact enablement engagements that drive measurable customer outcomes. You will own the training strategy and execution within your engagements - ensuring customers have the knowledge, workflows, and reinforcement plans required to embed Cognism into their daily operations. This role is pivotal in strengthening adoption, protecting revenue, and enabling expansion in a high-growth SaaS environment. YOUR CHALLENGES & OPPORTUNITIES Partner with Account Managers - Collaborate closely with AMs to understand customer goals, business priorities and risk signals, translating these into structured training interventions. Activate & Empower Champions - Lead outcome-driven sessions for champions, administrators, and end users to build internal advocacy and sustained adoption. Deliver Workflow-Based Enablement - Connect Cognism functionality directly to customer workflows, use cases, KPIs, and commercial objectives. Accelerate Time-to-Value - Reduce friction in onboarding and growth phases by clarifying best practices and reinforcing behavioural change. Mitigate Adoption Risk - Step in where product engagement or confidence is low, delivering targeted enablement to re-establish momentum and value perception. Build Scalable Learning Assets - Develop and continuously improve repeatable training materials, recorded sessions, playbooks, and digital resources. Reinforce ROI & Business Impact - Ensure training engagements clearly link product usage to measurable outcomes aligned to the Joint Business Plan. Feed Insights Back to the Business - Surface common adoption blockers, feature feedback, and workflow gaps to Product, Sales, and Revenue teams to improve the end-to-end customer journey. OUR EXPECTATIONS Proven SaaS Enablement or Customer Success Experience - Minimum 2 years in onboarding, training, enablement, or customer facing SaaS roles, ideally supporting post sale adoption. Adoption & Retention Mindset - Strong understanding of how behavioural change, education, and reinforcement drive retention and expansion. Engaging Facilitator - Confident, credible presenter who can influence stakeholders from end users to senior decision makers. Commercial Awareness - Understands how adoption connects to revenue protection, renewal, and growth. Strategic & Structured - Able to diagnose training needs quickly, design targeted interventions, and manage multiple engagements simultaneously. Collaborative Partner - Comfortable operating in a pod style or specialist support model, working alongside Account Managers and cross functional teams. Adaptable in a Scale Up Environment - Resourceful, proactive, and comfortable in a fast moving, evolving organisation. Fluent in French & English - Outstanding verbal and written communication skills in both languages. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Own the Outcome Together. We Deeply Understand our Customers. We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. Samba TV, now including Semasio's contextual platform, is a global leader in omniscreen advertising solutions. With access to one of the world's most progressive audiences and a comprehensive semantic targeting platform, we empower brands to engage TV viewers across all devices with actionable insights and measurable results. We are looking for a Programmatic Account Manager to support our expanding EMEA client base. This role blends client servicing, media planning, campaign management, and technical support, ideal for a strategic and solutions oriented professional with experience in programmatic advertising and a passion for helping clients succeed. You'll act as a key point of contact for agencies, advertisers, and platform partners, ensuring campaigns are executed smoothly, clients are enabled on our platforms, and our full product suite is leveraged to drive growth. What you'll do Act as the primary point of contact for EMEA clients, including agencies, publishers, and advertisers, building strong long term strategic relationships. Lead end to end onboarding, platform training, and ongoing enablement on Semasio's Semantic Targeting Platform and the broader programmatic ecosystem. Review campaign briefs, recommend targeting strategies, build custom segments, and monitor performance to deliver optimisations and ensure successful campaign delivery. Provide hands on technical support, troubleshooting issues through the internal ticketing system and partnering with Product and Engineering as needed. Analyse client usage and engagement data to identify opportunities for increased platform adoption and develop strategic plans and business cases to scale accounts. Identify and drive upsell and cross sell opportunities while delivering insights, reports, and regular check ins to support client growth and retention. Serve as a strategic advisor by sharing market trends, campaign ideation, and education on ACR and contextual targeting, and by feeding client needs into product roadmap discussions. Contribute to internal knowledge sharing and training initiatives to strengthen team capabilities and support cross functional collaboration. Who you are 2 to 4 years of experience in customer success, account management, or technical support, ideally within the ad tech or programmatic media industry Experience with DSPs and SSPs, including hands on campaign setup, delivery monitoring, and optimisation is preferable Strong technical understanding of data, targeting methodologies, and digital advertising platforms Excellent communication and client facing skills, with a proactive, solution oriented approach Comfortable presenting complex technical concepts in an easy to understand, value driven manner Experience conducting product training and leading onboarding sessions Strong analytical and problem solving skills with an ability to turn data into insights Collaborative team player who thrives in a fast paced, dynamic environment Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant; Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU, Samba Inc. is the data controller.
Apr 30, 2026
Full time
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. Samba TV, now including Semasio's contextual platform, is a global leader in omniscreen advertising solutions. With access to one of the world's most progressive audiences and a comprehensive semantic targeting platform, we empower brands to engage TV viewers across all devices with actionable insights and measurable results. We are looking for a Programmatic Account Manager to support our expanding EMEA client base. This role blends client servicing, media planning, campaign management, and technical support, ideal for a strategic and solutions oriented professional with experience in programmatic advertising and a passion for helping clients succeed. You'll act as a key point of contact for agencies, advertisers, and platform partners, ensuring campaigns are executed smoothly, clients are enabled on our platforms, and our full product suite is leveraged to drive growth. What you'll do Act as the primary point of contact for EMEA clients, including agencies, publishers, and advertisers, building strong long term strategic relationships. Lead end to end onboarding, platform training, and ongoing enablement on Semasio's Semantic Targeting Platform and the broader programmatic ecosystem. Review campaign briefs, recommend targeting strategies, build custom segments, and monitor performance to deliver optimisations and ensure successful campaign delivery. Provide hands on technical support, troubleshooting issues through the internal ticketing system and partnering with Product and Engineering as needed. Analyse client usage and engagement data to identify opportunities for increased platform adoption and develop strategic plans and business cases to scale accounts. Identify and drive upsell and cross sell opportunities while delivering insights, reports, and regular check ins to support client growth and retention. Serve as a strategic advisor by sharing market trends, campaign ideation, and education on ACR and contextual targeting, and by feeding client needs into product roadmap discussions. Contribute to internal knowledge sharing and training initiatives to strengthen team capabilities and support cross functional collaboration. Who you are 2 to 4 years of experience in customer success, account management, or technical support, ideally within the ad tech or programmatic media industry Experience with DSPs and SSPs, including hands on campaign setup, delivery monitoring, and optimisation is preferable Strong technical understanding of data, targeting methodologies, and digital advertising platforms Excellent communication and client facing skills, with a proactive, solution oriented approach Comfortable presenting complex technical concepts in an easy to understand, value driven manner Experience conducting product training and leading onboarding sessions Strong analytical and problem solving skills with an ability to turn data into insights Collaborative team player who thrives in a fast paced, dynamic environment Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant; Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU, Samba Inc. is the data controller.
Business Development Manager Food / Drink Manufacturing Bristol Based Office / Hybrid working (2/3 day split) Competitive salary and bonus scheme ( in line with proven experience), car allowance, mobile phone, laptop 11% pension / 2 x Death in Service As a BDM you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result. The prime objectives of the role are to: - To foster the relationship between the company and the customer as well as handle any projects, accounts or issues that might be relative to that client To increase company sales and profit margin To increase the company active customer base To continually improve customer retention To meet annual team and individual budget as set by the SMT UK and International travel will be required Business Development Manager Responsibilities: Account management, retention and development of specific portfolio of accounts and markets Organise and attend commercially focussed meetings with customers and prospects Follow-up and convert to sale qualified leads through management of sales pipeline Establish new and maintain existing relationships with buyers and key decision makers Introduce Technical & R&D/NPD teams to existing and prospect customer base Develop new relationships with new clients be they direct customers or potential agents and distributors Contribute to external marketing communications where required Utilise, review and update the client database Update CRM system to channel opportunities through sales pipeline process Network with potential business partners and distributors and present evidence to line manager Prepare and deliver presentations Develop a level of technical knowledge appropriate to the role Business Development Manager Skills / Experience Required: Essential - 2+ years in Sales / Business Development within the sweet & beverage flavour industry Excellent communication and negotiation skills at all levels Strong commercial awareness and analytical skills Self-motivation with excellent time management Experience of planning and managing field visits Proven ability to build and influence relationships. A team player with a customer-first attitude If the role is of interest, then please send your CV today Key words: Sales Development Manager, Sales Manager, Key Account Manager, National Account Manager, Food Industry Sales, Business Development Manager
Apr 30, 2026
Full time
Business Development Manager Food / Drink Manufacturing Bristol Based Office / Hybrid working (2/3 day split) Competitive salary and bonus scheme ( in line with proven experience), car allowance, mobile phone, laptop 11% pension / 2 x Death in Service As a BDM you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result. The prime objectives of the role are to: - To foster the relationship between the company and the customer as well as handle any projects, accounts or issues that might be relative to that client To increase company sales and profit margin To increase the company active customer base To continually improve customer retention To meet annual team and individual budget as set by the SMT UK and International travel will be required Business Development Manager Responsibilities: Account management, retention and development of specific portfolio of accounts and markets Organise and attend commercially focussed meetings with customers and prospects Follow-up and convert to sale qualified leads through management of sales pipeline Establish new and maintain existing relationships with buyers and key decision makers Introduce Technical & R&D/NPD teams to existing and prospect customer base Develop new relationships with new clients be they direct customers or potential agents and distributors Contribute to external marketing communications where required Utilise, review and update the client database Update CRM system to channel opportunities through sales pipeline process Network with potential business partners and distributors and present evidence to line manager Prepare and deliver presentations Develop a level of technical knowledge appropriate to the role Business Development Manager Skills / Experience Required: Essential - 2+ years in Sales / Business Development within the sweet & beverage flavour industry Excellent communication and negotiation skills at all levels Strong commercial awareness and analytical skills Self-motivation with excellent time management Experience of planning and managing field visits Proven ability to build and influence relationships. A team player with a customer-first attitude If the role is of interest, then please send your CV today Key words: Sales Development Manager, Sales Manager, Key Account Manager, National Account Manager, Food Industry Sales, Business Development Manager
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It is a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you are currently in a role where you are close to the client but not truly leading the relationship, decisions sit elsewhere, or you are expected to deliver without the clarity or control to do so properly, this is an opportunity to step into something more. In this role you will set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long term success. Please apply with an up to date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 30, 2026
Full time
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It is a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you are currently in a role where you are close to the client but not truly leading the relationship, decisions sit elsewhere, or you are expected to deliver without the clarity or control to do so properly, this is an opportunity to step into something more. In this role you will set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long term success. Please apply with an up to date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
KatKin's Opportunity What we do at KatKin KatKin is the UK's leading fresh cat food brand - a subscription-first, vet-developed DTC business on a mission to transform the health of cats across the country. We're a passionate, fast-moving team obsessed with our customers (and their cats), and we use data and personalisation to build relationships that keep subscribers for life. This is a rare opportunity to get hands-on with CRM at a brand where retention is genuinely central to the growth strategy - not an afterthought. Why You'll Love Working With Us The Role You'll be the engine behind our day-to-day CRM execution - building and sending campaigns, maintaining our automated flows, and helping us communicate with our subscribers in a way that feels relevant, timely, and on-brand. You'll work directly with our Growth Retention Lead and Head of Retention & Product Strategy and sit at the intersection of data, creative, and customer experience. This is a hands-on role. You'll be in Klaviyo every day. You'll work across the full customer lifecycle - from acquisition and onboarding through to retention, churn prevention, and winback. As part of the Retention & Product Strategy team, you'll be a co-owner of metrics such as customer retention, repeat revenue, and customer lifetime value. You'll have a large opportunity to shape business decisions based on CRM tests and learnings. This role is designed to grow into a more strategic Retention position as the function scales. Key ownership areas Email & SMS (Primary) Build, QA, and deploy email and SMS campaigns end-to-end in Klaviyo - from briefing creative through to scheduling and send Own the weekly and monthly campaign calendar, coordinating with creative and trading teams to keep BAU and promotional activity on track Maintain and improve automated flows: welcome series, post-first-box, subscription health, pause/cancel save, win-back, and reactivation Execute personalisation/segmentation strategies, ensuring the right message reaches the right subscriber at the right time Rigorously proof every send - copy, design, dynamic content, links, rendering across devices Direct Mail Support the execution of direct mail campaigns, working with external suppliers on briefing, targeting, and despatch logistics Track response rates and feed learnings back into the broader retention strategy Performance & Optimisation Own CRM reporting, turning performance data into clear insights and actionable recommendations Run structured A/B tests (subject lines, send times, content) and document learnings clearly Flag anomalies and surface insights to the team; bring a curious, analytical mindset to everything Continuously improve CRM processes to increase speed, accuracy, and scalability Cross-functional Work closely with creative to brief and deliver campaign assets on time Collaborate with the product and data teams to ensure segments stay accurate and customer data flows cleanly Stay close to the subscription experience - understanding the customer lifecycle deeply so communications always feel relevant Surface insights that inform wider product, CX, and retention strategy decisions Who we are looking for: 1-2 years of hands-on CRM or email marketing experience, ideally at a DTC, subscription, or e-commerce brand Strong attention to detail; you catch errors before they go out the door Comfortable with data - you can interrogate campaign reports, spot what's working, and articulate why Clear written communicator; you understand what makes a good email Creative mindset - keen to bring exciting and innovative ideas to the table Excited about exploring AI, and keen to investigate how we can use AI to improve the success of our CRM initiatives Nice to haves Practical Klaviyo experience - you've built flows and campaigns yourself, not just managed agency relationships Experience with SMS platforms (Twilio, Attentive, Postscript, or similar) Exposure to subscription businesses and lifecycle marketing specifically Familiarity with direct mail execution Experience with Shopify or similar e-commerce environments Experience with analytics tools (e.g. Looker, GA, etc.) What We Offer Competitive salary (£35,000-£45,000 depending on experience) A high-ownership, high-learning environment - CRM is a core growth lever here, not a support function Career development: a clear path toward CRM Manager as the function grows No egos and a small close-knit team Vibrant office in the heart of Shoreditch 25 days holiday every year, your birthday off + an extra day per year of service 1 day per week work from home 2 weeks per year work from anywhere AXA Health Insurance, including dental Enhanced parental leave Fertility Leave Salary sacrifice pension scheme 50% off a monthly KatKin subscription (your cat will thank you) £500 new cat bonus £800 personal development budget per year To Apply
Apr 30, 2026
Full time
KatKin's Opportunity What we do at KatKin KatKin is the UK's leading fresh cat food brand - a subscription-first, vet-developed DTC business on a mission to transform the health of cats across the country. We're a passionate, fast-moving team obsessed with our customers (and their cats), and we use data and personalisation to build relationships that keep subscribers for life. This is a rare opportunity to get hands-on with CRM at a brand where retention is genuinely central to the growth strategy - not an afterthought. Why You'll Love Working With Us The Role You'll be the engine behind our day-to-day CRM execution - building and sending campaigns, maintaining our automated flows, and helping us communicate with our subscribers in a way that feels relevant, timely, and on-brand. You'll work directly with our Growth Retention Lead and Head of Retention & Product Strategy and sit at the intersection of data, creative, and customer experience. This is a hands-on role. You'll be in Klaviyo every day. You'll work across the full customer lifecycle - from acquisition and onboarding through to retention, churn prevention, and winback. As part of the Retention & Product Strategy team, you'll be a co-owner of metrics such as customer retention, repeat revenue, and customer lifetime value. You'll have a large opportunity to shape business decisions based on CRM tests and learnings. This role is designed to grow into a more strategic Retention position as the function scales. Key ownership areas Email & SMS (Primary) Build, QA, and deploy email and SMS campaigns end-to-end in Klaviyo - from briefing creative through to scheduling and send Own the weekly and monthly campaign calendar, coordinating with creative and trading teams to keep BAU and promotional activity on track Maintain and improve automated flows: welcome series, post-first-box, subscription health, pause/cancel save, win-back, and reactivation Execute personalisation/segmentation strategies, ensuring the right message reaches the right subscriber at the right time Rigorously proof every send - copy, design, dynamic content, links, rendering across devices Direct Mail Support the execution of direct mail campaigns, working with external suppliers on briefing, targeting, and despatch logistics Track response rates and feed learnings back into the broader retention strategy Performance & Optimisation Own CRM reporting, turning performance data into clear insights and actionable recommendations Run structured A/B tests (subject lines, send times, content) and document learnings clearly Flag anomalies and surface insights to the team; bring a curious, analytical mindset to everything Continuously improve CRM processes to increase speed, accuracy, and scalability Cross-functional Work closely with creative to brief and deliver campaign assets on time Collaborate with the product and data teams to ensure segments stay accurate and customer data flows cleanly Stay close to the subscription experience - understanding the customer lifecycle deeply so communications always feel relevant Surface insights that inform wider product, CX, and retention strategy decisions Who we are looking for: 1-2 years of hands-on CRM or email marketing experience, ideally at a DTC, subscription, or e-commerce brand Strong attention to detail; you catch errors before they go out the door Comfortable with data - you can interrogate campaign reports, spot what's working, and articulate why Clear written communicator; you understand what makes a good email Creative mindset - keen to bring exciting and innovative ideas to the table Excited about exploring AI, and keen to investigate how we can use AI to improve the success of our CRM initiatives Nice to haves Practical Klaviyo experience - you've built flows and campaigns yourself, not just managed agency relationships Experience with SMS platforms (Twilio, Attentive, Postscript, or similar) Exposure to subscription businesses and lifecycle marketing specifically Familiarity with direct mail execution Experience with Shopify or similar e-commerce environments Experience with analytics tools (e.g. Looker, GA, etc.) What We Offer Competitive salary (£35,000-£45,000 depending on experience) A high-ownership, high-learning environment - CRM is a core growth lever here, not a support function Career development: a clear path toward CRM Manager as the function grows No egos and a small close-knit team Vibrant office in the heart of Shoreditch 25 days holiday every year, your birthday off + an extra day per year of service 1 day per week work from home 2 weeks per year work from anywhere AXA Health Insurance, including dental Enhanced parental leave Fertility Leave Salary sacrifice pension scheme 50% off a monthly KatKin subscription (your cat will thank you) £500 new cat bonus £800 personal development budget per year To Apply
External Field Sales position + work from home - high value projects, consultative solution selling process Business to Business. Industry leading advanced sales training given on product, presentation skills and selling techniques. £35k-£40k base salary / £60k-70k OTE with top established performers earning £70k-£100k . Company car, private health, dental and pension. Company - +£100M Global Multinational Corporate with a high performing national field sales team of Area Sales Managers. Location - North East Industry - Technology, Product Sales, B2B, Field Sales, Projects, Tenders, Capital Equipment Benefits - Industry leading intensive training not only on high tech products but high value consultative sales and presentation skills. Fast track management program after 2 years (base salary increases to £45k-£50k). Team social incentives e.g. meeting up every month for out of work social teamworking events. Candidate - Approx min 2 to 10 years field sales experience selling a product B2B. New business focused, opens doors, builds rapport with clients quickly, outgoing, likeable, positive, determined, can work on your own but also in a team. Driving licence required. The Position A global multinational brand name with market leading innovative high quality premium product technology solutions seeks a new Area Sales Manager. You will receive a 3 month induction period of intensive product and corporate sales training to insure that you are able to effectively sell into business clients who are spending £100k s per order. Your management and sales team colleagues will help support you to facilitate your sales success and once you are an established member of the team you will do the same for your work colleagues. Then you will be on the path to promotion whether working on larger key accounts or managing others after 2 years, based on your effort and teamworking abilities not just sales performance. A truly unique role for anyone looking for a long-term stable career with genuine clear lines of progression. The Package £35,000 - £40,000 Basic Salary Achievable / realistic £60,000-£70,000 OTE uncapped yr 1-yr 2 Established top performers earning £70,000-£100,000 and above as uncapped Fast track management framework based on effort + base salary increase e.g. - Regional Field Sales Manager - Key Account Manager - National Key Account Manager or Sales Manager. Company vehicle Private healthcare and dental with excellent company pension contribution Mobile Laptop Experience Required You must have a minimum of 2 - 8 years product sales experience, ideally selling using a consultative solution sales approach working closely with your clients in satisfying their needs and requirements. Ideally you will be outgoing, positive, a natural rapport builder that relishes meeting and engaging with new contacts and although capable of working on your own, are a great team worker, used to working with other stakeholders in your business to secure the sale but also mutually create growth across the business as a whole. You will have a record of establishing and maintaining long-term customer relationships. Above all, you are driven to be successful and invest your effort into establishing a progressive and rewarding sales career for yourself and those around you. The Company A global provider of advanced technology solutions, with a +£100M sales turnover and offices in most countries globally. They sell directly to end user businesses so they have a highly specialised field sales team of Area Sales Managers who are responsible for growing sales in a geographic area, both new business client acquisition and account management. This is a company that offers premium high quality products and solutions that have innovative unique selling points over the competition, giving the Area Sales Managers a true competitive advantage when selling to a potential client. Furthermore, their customer aftercare, backup service and support is the best in their industry, which is why they also have the highest retention and repeat orders of existing customers. Jamieson Clark currently has over 50 live roles to offer and specialise in sales recruitment. Current vacancies for Area Sales Managers, Regional Sales Managers, Sales Executives, Key Account Managers, Business Development Managers, Sales Managers, National Sales Managers, Sales Representatives, Area Sales Managers, selling within the engineering, automation, automotive, fleets, office equipment, IT, electronics, PPE, hardware, digital technology solutions, mobility, telemetry, tracking, tachograph, commercial vehicles, industrial vehicles, commercial vehicle fleets, electrical and telecommunications industries. Send your CV to a consultant for advice on your next career move.
Apr 30, 2026
Full time
External Field Sales position + work from home - high value projects, consultative solution selling process Business to Business. Industry leading advanced sales training given on product, presentation skills and selling techniques. £35k-£40k base salary / £60k-70k OTE with top established performers earning £70k-£100k . Company car, private health, dental and pension. Company - +£100M Global Multinational Corporate with a high performing national field sales team of Area Sales Managers. Location - North East Industry - Technology, Product Sales, B2B, Field Sales, Projects, Tenders, Capital Equipment Benefits - Industry leading intensive training not only on high tech products but high value consultative sales and presentation skills. Fast track management program after 2 years (base salary increases to £45k-£50k). Team social incentives e.g. meeting up every month for out of work social teamworking events. Candidate - Approx min 2 to 10 years field sales experience selling a product B2B. New business focused, opens doors, builds rapport with clients quickly, outgoing, likeable, positive, determined, can work on your own but also in a team. Driving licence required. The Position A global multinational brand name with market leading innovative high quality premium product technology solutions seeks a new Area Sales Manager. You will receive a 3 month induction period of intensive product and corporate sales training to insure that you are able to effectively sell into business clients who are spending £100k s per order. Your management and sales team colleagues will help support you to facilitate your sales success and once you are an established member of the team you will do the same for your work colleagues. Then you will be on the path to promotion whether working on larger key accounts or managing others after 2 years, based on your effort and teamworking abilities not just sales performance. A truly unique role for anyone looking for a long-term stable career with genuine clear lines of progression. The Package £35,000 - £40,000 Basic Salary Achievable / realistic £60,000-£70,000 OTE uncapped yr 1-yr 2 Established top performers earning £70,000-£100,000 and above as uncapped Fast track management framework based on effort + base salary increase e.g. - Regional Field Sales Manager - Key Account Manager - National Key Account Manager or Sales Manager. Company vehicle Private healthcare and dental with excellent company pension contribution Mobile Laptop Experience Required You must have a minimum of 2 - 8 years product sales experience, ideally selling using a consultative solution sales approach working closely with your clients in satisfying their needs and requirements. Ideally you will be outgoing, positive, a natural rapport builder that relishes meeting and engaging with new contacts and although capable of working on your own, are a great team worker, used to working with other stakeholders in your business to secure the sale but also mutually create growth across the business as a whole. You will have a record of establishing and maintaining long-term customer relationships. Above all, you are driven to be successful and invest your effort into establishing a progressive and rewarding sales career for yourself and those around you. The Company A global provider of advanced technology solutions, with a +£100M sales turnover and offices in most countries globally. They sell directly to end user businesses so they have a highly specialised field sales team of Area Sales Managers who are responsible for growing sales in a geographic area, both new business client acquisition and account management. This is a company that offers premium high quality products and solutions that have innovative unique selling points over the competition, giving the Area Sales Managers a true competitive advantage when selling to a potential client. Furthermore, their customer aftercare, backup service and support is the best in their industry, which is why they also have the highest retention and repeat orders of existing customers. Jamieson Clark currently has over 50 live roles to offer and specialise in sales recruitment. Current vacancies for Area Sales Managers, Regional Sales Managers, Sales Executives, Key Account Managers, Business Development Managers, Sales Managers, National Sales Managers, Sales Representatives, Area Sales Managers, selling within the engineering, automation, automotive, fleets, office equipment, IT, electronics, PPE, hardware, digital technology solutions, mobility, telemetry, tracking, tachograph, commercial vehicles, industrial vehicles, commercial vehicle fleets, electrical and telecommunications industries. Send your CV to a consultant for advice on your next career move.
Business Development Representative Location: Newport Job type: Permanent Hours: 40 hour per week, rota'd shifts between Monday to Friday 8am - 9pm, Saturday 9a, - 6pm and Sunday 10am - 4pm Salary: £26,000 + £3,000 achievable commission bonus (sales and retention) Are you a confident communicator with a passion for sales and customer engagement? We are seeking a proactive and driven Business Development Representative for our client in Newport to contribute directly to their continued sales growth. The role: Drive sales through high-volume outbound calls, inbound enquiry handling, and targeted cold calls to convert new audiences into long term customers Engage and convert leads via email and live chat Proactively follow up enquiries, building rapport and maintaining momentum to exceed sales targets Process payment accurately, ensuring correct credit control and smooth customer transactions Collaborate with Sales and General Managers, supporting campaigns, refining strategies, and helping the team achieve ongoing growth goals What we are looking for: Minimum 2 years' experience in sales, telemarketing or similar target-driven role Confident in using CRM software, email and live chat systems Proven ability to meet / exceed sales targets with proactive, resilient approach Strong objection handling and closing skills Benefits: Competitive salary with commission structure Free on site parking £250 employee referral reward Exclusive friends and family discounts Closing date is 21/05/26 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Apr 30, 2026
Full time
Business Development Representative Location: Newport Job type: Permanent Hours: 40 hour per week, rota'd shifts between Monday to Friday 8am - 9pm, Saturday 9a, - 6pm and Sunday 10am - 4pm Salary: £26,000 + £3,000 achievable commission bonus (sales and retention) Are you a confident communicator with a passion for sales and customer engagement? We are seeking a proactive and driven Business Development Representative for our client in Newport to contribute directly to their continued sales growth. The role: Drive sales through high-volume outbound calls, inbound enquiry handling, and targeted cold calls to convert new audiences into long term customers Engage and convert leads via email and live chat Proactively follow up enquiries, building rapport and maintaining momentum to exceed sales targets Process payment accurately, ensuring correct credit control and smooth customer transactions Collaborate with Sales and General Managers, supporting campaigns, refining strategies, and helping the team achieve ongoing growth goals What we are looking for: Minimum 2 years' experience in sales, telemarketing or similar target-driven role Confident in using CRM software, email and live chat systems Proven ability to meet / exceed sales targets with proactive, resilient approach Strong objection handling and closing skills Benefits: Competitive salary with commission structure Free on site parking £250 employee referral reward Exclusive friends and family discounts Closing date is 21/05/26 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Head of Sales Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile : Essential minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally - minimum two-three years of experience working with SalesForce Ideally a travel background - Events Ideally minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 30, 2026
Full time
Head of Sales Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile : Essential minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally - minimum two-three years of experience working with SalesForce Ideally a travel background - Events Ideally minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Product Marketing Manager required to join a global data and analytics business in the City of London who supports clients across the energy and commodities sector. The organisation is investing heavily in technology and is now building an AI-native data platform that will fundamentally reshape how its insight, analytics, and consulting services are delivered and commercialised. This is a commercially focused, high-visibility role where you'll take real ownership of how a core product is positioned, taken to market, and adopted by customers globally. The Company This is a well-established global data and analytics business operating across the energy and commodities sectors. They are historically recognised for their deep domain expertise and high-quality insight. The organisation supports major clients in navigating complex markets, long-term planning, and the global energy transition towards lower-carbon solutions. The business is now in a significant phase of transformation and investment, evolving from a traditional insight-led organisation into a more product-led, technology-enabled platform business. With strong backing and a growing international footprint, it is scaling quickly and building out its data, analytics, and product capabilities to support future growth. The environment remains intellectually rigorous and grounded in subject matter expertise but is becoming increasingly fast-paced and commercially driven. There is a strong emphasis on productisation, innovation, and delivering scalable, data-led solutions that create more value for clients. You'll be joining at an important point in this journey, where there is genuine momentum, visible change, and a clear opportunity to influence how products are developed, positioned, and taken to market. The Role You'll sit at the centre of product, sales, and marketing, owning how a key data platform is brought to market and understood by its target audience. This isn't just about writing messaging you'll be shaping the commercial narrative, influencing how the product evolves, and ensuring it lands effectively with both new and existing customers. You'll work closely with product teams on roadmap alignment, with sales on how the platform is sold, and with marketing on how it's communicated externally. It's a role that blends strategy with execution ideal for someone who enjoys building structure but is equally comfortable rolling up their sleeves to deliver. Key Responsibilities Own the end-to-end go-to-market approach for a core data product, from launch through to ongoing adoption Shape clear, compelling messaging that translates technical capability into commercial value Partner closely with product teams to align market needs with product direction Enable sales teams with the tools, narratives, and collateral needed to win business Develop a deep understanding of customers, competitors, and market dynamics Drive initiatives that improve product adoption, engagement, and retention Use data and insight to continuously refine positioning and go-to-market effectiveness About You Background in product marketing, or go-to-market roles within B2B tech, data, or analytics environments is essential Experience launching or scaling products in a commercial setting Strong ability to connect product capability to customer and business value Comfortable working across multiple teams, influencing without heavy structure Confident working autonomously, showing initiative and curiosity while knowing when to engage senior stakeholders Commercially minded, with a bias towards action and outcomes Experience or understanding of energy, oil & gas, commodities, or adjacent markets would be a significant advantage Why Join? Own the go-to-market narrative for a flagship product from an early stage, with real autonomy and the freedom to define how it is positioned and taken to market Play a key role in the shift from a consultancy-led model to a more product-led, technology-driven organisation Work on a cutting-edge, AI-native data platform at the centre of the company's growth strategy Build and define a new Product Marketing team from the ground up, setting the strategy, standards, and ways of working Work closely with senior stakeholders, with real influence over product positioning, go-to-market strategy, and commercial direction Join at a pivotal point of scale, with clear opportunity to grow as both the platform and wider business expand What's on Offer This role comes with a salary 60k - 70k and an associated benefits package. The companies London office operate a hybrid working model, with 2 days onsite per week in their offices in the heart of the City. If you're a Product Marketing Manager who enjoys owning go-to-market strategy, influencing product direction, and operating in a commercially driven environment, this is a genuinely interesting opportunity to step into. If this sounds of interest, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2026
Full time
Product Marketing Manager required to join a global data and analytics business in the City of London who supports clients across the energy and commodities sector. The organisation is investing heavily in technology and is now building an AI-native data platform that will fundamentally reshape how its insight, analytics, and consulting services are delivered and commercialised. This is a commercially focused, high-visibility role where you'll take real ownership of how a core product is positioned, taken to market, and adopted by customers globally. The Company This is a well-established global data and analytics business operating across the energy and commodities sectors. They are historically recognised for their deep domain expertise and high-quality insight. The organisation supports major clients in navigating complex markets, long-term planning, and the global energy transition towards lower-carbon solutions. The business is now in a significant phase of transformation and investment, evolving from a traditional insight-led organisation into a more product-led, technology-enabled platform business. With strong backing and a growing international footprint, it is scaling quickly and building out its data, analytics, and product capabilities to support future growth. The environment remains intellectually rigorous and grounded in subject matter expertise but is becoming increasingly fast-paced and commercially driven. There is a strong emphasis on productisation, innovation, and delivering scalable, data-led solutions that create more value for clients. You'll be joining at an important point in this journey, where there is genuine momentum, visible change, and a clear opportunity to influence how products are developed, positioned, and taken to market. The Role You'll sit at the centre of product, sales, and marketing, owning how a key data platform is brought to market and understood by its target audience. This isn't just about writing messaging you'll be shaping the commercial narrative, influencing how the product evolves, and ensuring it lands effectively with both new and existing customers. You'll work closely with product teams on roadmap alignment, with sales on how the platform is sold, and with marketing on how it's communicated externally. It's a role that blends strategy with execution ideal for someone who enjoys building structure but is equally comfortable rolling up their sleeves to deliver. Key Responsibilities Own the end-to-end go-to-market approach for a core data product, from launch through to ongoing adoption Shape clear, compelling messaging that translates technical capability into commercial value Partner closely with product teams to align market needs with product direction Enable sales teams with the tools, narratives, and collateral needed to win business Develop a deep understanding of customers, competitors, and market dynamics Drive initiatives that improve product adoption, engagement, and retention Use data and insight to continuously refine positioning and go-to-market effectiveness About You Background in product marketing, or go-to-market roles within B2B tech, data, or analytics environments is essential Experience launching or scaling products in a commercial setting Strong ability to connect product capability to customer and business value Comfortable working across multiple teams, influencing without heavy structure Confident working autonomously, showing initiative and curiosity while knowing when to engage senior stakeholders Commercially minded, with a bias towards action and outcomes Experience or understanding of energy, oil & gas, commodities, or adjacent markets would be a significant advantage Why Join? Own the go-to-market narrative for a flagship product from an early stage, with real autonomy and the freedom to define how it is positioned and taken to market Play a key role in the shift from a consultancy-led model to a more product-led, technology-driven organisation Work on a cutting-edge, AI-native data platform at the centre of the company's growth strategy Build and define a new Product Marketing team from the ground up, setting the strategy, standards, and ways of working Work closely with senior stakeholders, with real influence over product positioning, go-to-market strategy, and commercial direction Join at a pivotal point of scale, with clear opportunity to grow as both the platform and wider business expand What's on Offer This role comes with a salary 60k - 70k and an associated benefits package. The companies London office operate a hybrid working model, with 2 days onsite per week in their offices in the heart of the City. If you're a Product Marketing Manager who enjoys owning go-to-market strategy, influencing product direction, and operating in a commercially driven environment, this is a genuinely interesting opportunity to step into. If this sounds of interest, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Prostate Cancer Research Individual Giving Manager Location: Holborn, London. Hybrid working. Salary: £43,000 £48,000 per annum, with a clear progression pathway. Contract: Permanent, full-time hours. Prostate Cancer Research is seeking a driven Individual Giving Manager to play a pivotal role in building and delivering a high-performing fundraising programme at a time of significant growth. Prostate cancer is now the most common cancer in the UK. At Prostate Cancer Research (PCR), the focus is on accelerating better outcomes for patients, from funding pioneering research to shaping national screening policy. Individual Giving is central to this mission. With a rapidly expanding supporter base and increasing investment in growth, PCR is looking for someone who can help take this programme to the next level. Working closely with the Head of Individual Giving and Legacies, this role will act as the operational lead for Individual Giving activity, translating strategic direction into effective, insight-led campaigns. The post-holder will take ownership of campaign planning and delivery across multiple channels, driving both acquisition and retention, ensuring activity is optimised for impact and return on investment. This role will lead the implementation of integrated campaigns across digital and offline channels, including social media, search, email, direct mail and telemarketing. It will also involve managing agency relationships and analysing performance data while continuously testing and refining approaches to maximise results. Alongside this, the Individual Giving Manager will play a key role in developing supporter journeys, creating compelling content and strengthening long-term supporter engagement. The successful candidate will have proven experience in Individual Giving, with a strong track record in delivering multi-channel campaigns across acquisition and retention. They will be confident managing agencies, working with digital platforms such as Meta and Google Ads and using data to inform decision-making. Strong communication, organisational and analytical skills are essential, alongside a proactive mindset and a desire to test, learn and innovate. This is an exciting opportunity for someone looking to step into a role where they can shape and grow an Individual Giving programme in a forward-thinking, life-saving charity. Please download our Candidate Pack for further information PDF , which includes details on how to apply. Closing date: Wednesday 13th May
Apr 29, 2026
Full time
Prostate Cancer Research Individual Giving Manager Location: Holborn, London. Hybrid working. Salary: £43,000 £48,000 per annum, with a clear progression pathway. Contract: Permanent, full-time hours. Prostate Cancer Research is seeking a driven Individual Giving Manager to play a pivotal role in building and delivering a high-performing fundraising programme at a time of significant growth. Prostate cancer is now the most common cancer in the UK. At Prostate Cancer Research (PCR), the focus is on accelerating better outcomes for patients, from funding pioneering research to shaping national screening policy. Individual Giving is central to this mission. With a rapidly expanding supporter base and increasing investment in growth, PCR is looking for someone who can help take this programme to the next level. Working closely with the Head of Individual Giving and Legacies, this role will act as the operational lead for Individual Giving activity, translating strategic direction into effective, insight-led campaigns. The post-holder will take ownership of campaign planning and delivery across multiple channels, driving both acquisition and retention, ensuring activity is optimised for impact and return on investment. This role will lead the implementation of integrated campaigns across digital and offline channels, including social media, search, email, direct mail and telemarketing. It will also involve managing agency relationships and analysing performance data while continuously testing and refining approaches to maximise results. Alongside this, the Individual Giving Manager will play a key role in developing supporter journeys, creating compelling content and strengthening long-term supporter engagement. The successful candidate will have proven experience in Individual Giving, with a strong track record in delivering multi-channel campaigns across acquisition and retention. They will be confident managing agencies, working with digital platforms such as Meta and Google Ads and using data to inform decision-making. Strong communication, organisational and analytical skills are essential, alongside a proactive mindset and a desire to test, learn and innovate. This is an exciting opportunity for someone looking to step into a role where they can shape and grow an Individual Giving programme in a forward-thinking, life-saving charity. Please download our Candidate Pack for further information PDF , which includes details on how to apply. Closing date: Wednesday 13th May
