SF Partners are proud to be partnering with a well-established and market-leading business within the packaging consultancy industry in the search for a Field-Based Account Manager. Location: Leeds (Field-based across your assigned region, typically covering the M1 corridor and surrounding areas) Salary: £55,000 - £65,000 plus generous discretionary company bonus and company car Hours: Full-time, Monday to Friday This is an exciting opportunity to join a growing and highly respected organisation recognised as a leader within the packaging consultancy industry. The business provides tailored packaging solutions to blue-chip clients across FMCG, retail, logistics, and manufacturing sectors. As a Field-Based Account Manager, you will be responsible for managing and developing a portfolio of key accounts, maintaining strong customer relationships, and driving sales performance through strategic account growth and excellent service delivery. Key Responsibilities: - Attend regular face-to-face client meetings to manage and develop key accounts - Ensure high levels of customer satisfaction, retention, and engagement - Achieve sales and GP targets across monthly, quarterly, and annual timeframes - Identify and maximise opportunities within accounts, including increasing product penetration, share of wallet, and new revenue streams - Build strong relationships across multiple sites and stakeholders within each account - Ensure customers are utilising the most effective and efficient solutions for their needs - Maintain and improve pricing and margins where possible - Manage and maintain a strong and accurate sales pipeline - Follow up on all opportunities and quotations effectively - Record all client interactions accurately on the CRM system - Delegate administrative tasks to internal support teams, providing clear direction - Collaborate closely with internal teams to ensure efficient handling of quotes, orders, and account activity - Conduct account analysis, reviewing spend and profitability to identify growth opportunities and areas for improvement About You: - Previous experience in a field-based account management or sales role - Strong commercial awareness with the ability to manage margins and drive growth - Proven ability to build relationships across multiple stakeholders and sites - Proactive and organised with excellent time management skills - Confident managing a pipeline and identifying new business opportunities - Able to analyse account performance and take action to improve results - Strong communication skills, both face-to-face and over the phone - Driven, professional, and customer-focused in your approach If you are an ambitious Account Manager looking for your next challenge within a thriving and supportive business, we would love to hear from you. Apply today or contact Jade Sheldon at SF Partners for more information.
Apr 29, 2026
Full time
SF Partners are proud to be partnering with a well-established and market-leading business within the packaging consultancy industry in the search for a Field-Based Account Manager. Location: Leeds (Field-based across your assigned region, typically covering the M1 corridor and surrounding areas) Salary: £55,000 - £65,000 plus generous discretionary company bonus and company car Hours: Full-time, Monday to Friday This is an exciting opportunity to join a growing and highly respected organisation recognised as a leader within the packaging consultancy industry. The business provides tailored packaging solutions to blue-chip clients across FMCG, retail, logistics, and manufacturing sectors. As a Field-Based Account Manager, you will be responsible for managing and developing a portfolio of key accounts, maintaining strong customer relationships, and driving sales performance through strategic account growth and excellent service delivery. Key Responsibilities: - Attend regular face-to-face client meetings to manage and develop key accounts - Ensure high levels of customer satisfaction, retention, and engagement - Achieve sales and GP targets across monthly, quarterly, and annual timeframes - Identify and maximise opportunities within accounts, including increasing product penetration, share of wallet, and new revenue streams - Build strong relationships across multiple sites and stakeholders within each account - Ensure customers are utilising the most effective and efficient solutions for their needs - Maintain and improve pricing and margins where possible - Manage and maintain a strong and accurate sales pipeline - Follow up on all opportunities and quotations effectively - Record all client interactions accurately on the CRM system - Delegate administrative tasks to internal support teams, providing clear direction - Collaborate closely with internal teams to ensure efficient handling of quotes, orders, and account activity - Conduct account analysis, reviewing spend and profitability to identify growth opportunities and areas for improvement About You: - Previous experience in a field-based account management or sales role - Strong commercial awareness with the ability to manage margins and drive growth - Proven ability to build relationships across multiple stakeholders and sites - Proactive and organised with excellent time management skills - Confident managing a pipeline and identifying new business opportunities - Able to analyse account performance and take action to improve results - Strong communication skills, both face-to-face and over the phone - Driven, professional, and customer-focused in your approach If you are an ambitious Account Manager looking for your next challenge within a thriving and supportive business, we would love to hear from you. Apply today or contact Jade Sheldon at SF Partners for more information.
Clinic Overview This clinic is a fast-growing healthcare network offering comprehensive, multidisciplinary medical services across several locations in Ontario. With a strong focus on collaborative care, the group integrates family physicians, nurse practitioners, nurses, pharmacists, bloodwork technicians, and social workers under one roof, ensuring patients receive complete, coordinated care in one convenient setting. Each clinic is modern and fully equipped, featuring two examination rooms per physician, an in-house pharmacy, and a comfortable, patient-friendly environment. Physicians benefit from efficient administrative systems, an experienced management team, and full operational support from the head office, including billing, finance, marketing, and compliance services. Why This Opportunity Stands Out Attractive Compensation Model: Earn $40,000-$70,000 per month in billings. 20% overhead Performance-based bonuses available, including incentives tied to in-house pharmacy services, referrals, and clinic growth. Sign-on and relocation support available upon request. Physicians interested in entrepreneurship may also join the Clinic Partnership Program, which allows them to operate their own clinic under the brand with head office support. Comprehensive Support System: In-house billing services managed by a dedicated financial team. Fully trained MOAs (1-2 per physician), each with 5+ years of experience and medical backgrounds. Multidisciplinary team: On-site nurses, nurse practitioners, and senior physicians ensure smooth patient care and knowledge sharing. Central management structure: Includes clinic managers, operations directors, a financial controller, and a marketing team that assists with patient acquisition and retention. Flexible Work Structure: Work 4 days per week with 20-30 patients per day. No evening or weekend shifts required. Option to work from home available for virtual consultations. Physicians have freedom to set their own hours based on clinic capacity and personal preference. Professional Development: This group actively supports doctors who wish to develop special interests in areas such as women's health, geriatrics, chronic disease management, or other clinical subspecialties. The management team provides mentoring, training, and patient flow support to help build these focus areas. Why This Location Stands Out Unique Area Highlights : You get the advantage of "edge city" living - a neighbourhood with more breathing room than downtown but full access to the metropolis. Scenic natural landmarks line some parts, offering a blend of urban convenience and nature. Housing & Cost of Living : This area offers a relatively more affordable entry into the Toronto market - overall cost of living is about 11 % lower than the Toronto average in many comparisons. Amenities : You get full access to a major city's infrastructure: top-tier hospitals and medical facilities; extensive retail, dining, and cultural districts; and strong public transit connections (subways, buses) linking you across the greater metropolitan region. Safety : In many neighbourhoods close to this area, crime rates are comparable to or slightly below national averages. Overall, residents often regard this side as safer than inner-city downtown cores. Schools & Childcare : The region is home to many public and private schools offering strong academic programs, with language immersion options in many districts. Transport / Airport Access : Proximity to Toronto Pearson International Airport gives you strong global connectivity. At the same time, local transit (subway lines, bus networks) provides efficient access to hospitals, clinics, and research hubs across the city. Recreational & Lifestyle Highlights : You will enjoy a rich mix of green space and city life - local ravines, parks, trails, and waterside access, plus vibrant cultural and food scenes reflecting diverse communities. Climate : You get the full four seasons: warm, pleasant summers; colourful autumns; snow in winter but mitigated by city services; and fresh springs. It is a climate that supports both urban life and nature escapes. Multiculturality : This area is among the most diverse in the region: a very high proportion of residents are immigrants or children of immigrants, and visible-minority communities make up a large share of the population. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
Apr 29, 2026
Full time
Clinic Overview This clinic is a fast-growing healthcare network offering comprehensive, multidisciplinary medical services across several locations in Ontario. With a strong focus on collaborative care, the group integrates family physicians, nurse practitioners, nurses, pharmacists, bloodwork technicians, and social workers under one roof, ensuring patients receive complete, coordinated care in one convenient setting. Each clinic is modern and fully equipped, featuring two examination rooms per physician, an in-house pharmacy, and a comfortable, patient-friendly environment. Physicians benefit from efficient administrative systems, an experienced management team, and full operational support from the head office, including billing, finance, marketing, and compliance services. Why This Opportunity Stands Out Attractive Compensation Model: Earn $40,000-$70,000 per month in billings. 20% overhead Performance-based bonuses available, including incentives tied to in-house pharmacy services, referrals, and clinic growth. Sign-on and relocation support available upon request. Physicians interested in entrepreneurship may also join the Clinic Partnership Program, which allows them to operate their own clinic under the brand with head office support. Comprehensive Support System: In-house billing services managed by a dedicated financial team. Fully trained MOAs (1-2 per physician), each with 5+ years of experience and medical backgrounds. Multidisciplinary team: On-site nurses, nurse practitioners, and senior physicians ensure smooth patient care and knowledge sharing. Central management structure: Includes clinic managers, operations directors, a financial controller, and a marketing team that assists with patient acquisition and retention. Flexible Work Structure: Work 4 days per week with 20-30 patients per day. No evening or weekend shifts required. Option to work from home available for virtual consultations. Physicians have freedom to set their own hours based on clinic capacity and personal preference. Professional Development: This group actively supports doctors who wish to develop special interests in areas such as women's health, geriatrics, chronic disease management, or other clinical subspecialties. The management team provides mentoring, training, and patient flow support to help build these focus areas. Why This Location Stands Out Unique Area Highlights : You get the advantage of "edge city" living - a neighbourhood with more breathing room than downtown but full access to the metropolis. Scenic natural landmarks line some parts, offering a blend of urban convenience and nature. Housing & Cost of Living : This area offers a relatively more affordable entry into the Toronto market - overall cost of living is about 11 % lower than the Toronto average in many comparisons. Amenities : You get full access to a major city's infrastructure: top-tier hospitals and medical facilities; extensive retail, dining, and cultural districts; and strong public transit connections (subways, buses) linking you across the greater metropolitan region. Safety : In many neighbourhoods close to this area, crime rates are comparable to or slightly below national averages. Overall, residents often regard this side as safer than inner-city downtown cores. Schools & Childcare : The region is home to many public and private schools offering strong academic programs, with language immersion options in many districts. Transport / Airport Access : Proximity to Toronto Pearson International Airport gives you strong global connectivity. At the same time, local transit (subway lines, bus networks) provides efficient access to hospitals, clinics, and research hubs across the city. Recreational & Lifestyle Highlights : You will enjoy a rich mix of green space and city life - local ravines, parks, trails, and waterside access, plus vibrant cultural and food scenes reflecting diverse communities. Climate : You get the full four seasons: warm, pleasant summers; colourful autumns; snow in winter but mitigated by city services; and fresh springs. It is a climate that supports both urban life and nature escapes. Multiculturality : This area is among the most diverse in the region: a very high proportion of residents are immigrants or children of immigrants, and visible-minority communities make up a large share of the population. CloserMed's Free Services for Physicians We understand how important of a decision this is and the challenges involved. CloserMed is here to help. Here are some of the ways we can provide support: Step-by-step licensing support Immigration and LMIA support Income planning and projections Area guidance: housing, schools, transportation, etc. Requirements Family Physician Specialty Training from the UK, Canada, Ireland or USA. Fluent English; Mandarin, Cantonese, Hindi, Punjabi proficiency is considered an asset. How to Apply Interested candidates are invited to apply by sending their CV or contacting our recruitment team directly via whatsApp, phone or email for an initial conversation. Please contact our dedicated consultant at , or WhatsApp/call: Whatsapp: Canada (call/sms): +1 -7535
Head of Sales - Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales - is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile : Essential - minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally - minimum two-three years of experience working with SalesForce Ideally a travel background - Events Ideally - minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 29, 2026
Full time
Head of Sales - Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales - is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile : Essential - minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally - minimum two-three years of experience working with SalesForce Ideally a travel background - Events Ideally - minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Sales Manager - Technical PPE Solutions Location Remote, UK Engagement Type Permanent, Full Time Role Overview This role is well suited to a technical, product-focused professional who enjoys working with customers and wants to apply their knowledge in a commercial, sales-driven role . The Sales Manager will be responsible for managing existing customer accounts and developing new business opportunities across a defined UK geography and market sector. The role combines relationship-led sales, technical product understanding and commercial accountability , with a strong focus on revenue growth, customer satisfaction and long-term account development. A strong understanding of wearable PPE solutions , particularly within offshore and onshore renewables environments , will be key to success. Key Objectives Revenue Growth Ownership of personal sales targets with accountability for predictable, scalable revenue Delivery of revenue retention, revenue growth and new business development Translation of broader business objectives into practical, market-facing sales plans Market & Customer Positioning Identification of market opportunities, customer needs and competitive trends Positioning technical PPE solutions to maximise value and differentiation Acting as the "voice of the customer" internally to help shape future product and service offerings Account & Performance Management Ownership and development of assigned customer, contract and prospect accounts Protection and expansion of high-value, strategic customer relationships Use of KPIs, performance metrics and data insights to optimise sales activity Key Responsibilities Manage and grow assigned customer and prospect accounts within a defined market sector Develop and execute a structured sales plan to drive retention, growth and new business Build strong, trusted customer relationships through proactive outbound engagement Act as the first point of contact for customer issues, complaints and escalations Understand customer requirements and provide technical guidance on PPE solutions, working with technical specialists where needed Maintain accurate customer and account data to support forecasting and sustainable growth Represent the business at customer meetings and relevant industry events Ensure compliance with company policies, safety legislation and industry standards Stay up to date with market and industry developments through ongoing training Carry out additional duties commensurate with the role as required About You This role would strongly suit someone who is technically curious, confident engaging with customers, and motivated by commercial outcomes . You may come from a technical, product, engineering, PPE or solutions-based background and be looking to apply that knowledge in a customer-facing sales role , or you may already have sales experience and want to deepen your technical credibility. Essential Skills & Experience Educated to University degree level , or equivalent professional experience Significant work experience , with strong exposure to sales or sales-enablement activity This experience may come from direct sales or from technical product knowledge and sales support Ability to build strong, long-term customer relationships and deliver customer-centric solutions Comfortable working with complex, high-volume or sometimes contradictory information Strong interpersonal skills with the ability to relate to diverse stakeholders Able to plan, prioritise and manage workloads in line with business goals High levels of integrity, accountability and professionalism Proactive, energetic and motivated to pursue new opportunities and challenges What's on Offer 33 days holiday (including bank holidays) Additional birthday leave Company anniversary holiday benefit Enhanced maternity and paternity provision Cycle to Work scheme Life assurance Training and professional development support Employee Assistance Programme Workplace reward and recognition programmes For more information, please apply today!
Apr 29, 2026
Full time
Sales Manager - Technical PPE Solutions Location Remote, UK Engagement Type Permanent, Full Time Role Overview This role is well suited to a technical, product-focused professional who enjoys working with customers and wants to apply their knowledge in a commercial, sales-driven role . The Sales Manager will be responsible for managing existing customer accounts and developing new business opportunities across a defined UK geography and market sector. The role combines relationship-led sales, technical product understanding and commercial accountability , with a strong focus on revenue growth, customer satisfaction and long-term account development. A strong understanding of wearable PPE solutions , particularly within offshore and onshore renewables environments , will be key to success. Key Objectives Revenue Growth Ownership of personal sales targets with accountability for predictable, scalable revenue Delivery of revenue retention, revenue growth and new business development Translation of broader business objectives into practical, market-facing sales plans Market & Customer Positioning Identification of market opportunities, customer needs and competitive trends Positioning technical PPE solutions to maximise value and differentiation Acting as the "voice of the customer" internally to help shape future product and service offerings Account & Performance Management Ownership and development of assigned customer, contract and prospect accounts Protection and expansion of high-value, strategic customer relationships Use of KPIs, performance metrics and data insights to optimise sales activity Key Responsibilities Manage and grow assigned customer and prospect accounts within a defined market sector Develop and execute a structured sales plan to drive retention, growth and new business Build strong, trusted customer relationships through proactive outbound engagement Act as the first point of contact for customer issues, complaints and escalations Understand customer requirements and provide technical guidance on PPE solutions, working with technical specialists where needed Maintain accurate customer and account data to support forecasting and sustainable growth Represent the business at customer meetings and relevant industry events Ensure compliance with company policies, safety legislation and industry standards Stay up to date with market and industry developments through ongoing training Carry out additional duties commensurate with the role as required About You This role would strongly suit someone who is technically curious, confident engaging with customers, and motivated by commercial outcomes . You may come from a technical, product, engineering, PPE or solutions-based background and be looking to apply that knowledge in a customer-facing sales role , or you may already have sales experience and want to deepen your technical credibility. Essential Skills & Experience Educated to University degree level , or equivalent professional experience Significant work experience , with strong exposure to sales or sales-enablement activity This experience may come from direct sales or from technical product knowledge and sales support Ability to build strong, long-term customer relationships and deliver customer-centric solutions Comfortable working with complex, high-volume or sometimes contradictory information Strong interpersonal skills with the ability to relate to diverse stakeholders Able to plan, prioritise and manage workloads in line with business goals High levels of integrity, accountability and professionalism Proactive, energetic and motivated to pursue new opportunities and challenges What's on Offer 33 days holiday (including bank holidays) Additional birthday leave Company anniversary holiday benefit Enhanced maternity and paternity provision Cycle to Work scheme Life assurance Training and professional development support Employee Assistance Programme Workplace reward and recognition programmes For more information, please apply today!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation. The Organisation Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. What is the Role? Our Partnerships Account Managers drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, ourPartnerships Account Managers works closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate. The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management. This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change. The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system. This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you re ready to contribute to a growing organisation that s making a difference, we d love to hear from you! As this is a maternity cover, we expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the success of the organisation. Key Responsibilities: Client Acquisition and Relationship Management Proactively seek new business opportunities within assigned regions to grow the client base. Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned. Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities. Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity. Strategic Planning and Development Collaborate with Senior Leaders to develop strategies for client retention and growth. Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions. Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities. Performance Monitoring and Reporting Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management. Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service. Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information. Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis. Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data. Line Management and Support Coordination Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration. Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes. Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through. Work with other area leaders, to ensure strong delivery of services. Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives Bid Management and Process Improvement Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions. Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery. Report on bid submission performance, review bidfeedback to continuously improve. Essential Skills and Experience: Detailed knowledge of the UK education sector. Experience working in the education sector or with local authorities, particularly in roles involving SEND or children s services. Proven track record in client relationship management, with experience in sales or partnership development roles. Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships. Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards. High level of empathy and commitment to supporting vulnerable and underserved communities. Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively. Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress. Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions. Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed. Desirable: Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued. General The job is subject to having the right to work in the UK, two professional references and a basic DBS check. Why Equal Education? Competitive salary Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation. Flexible, hybrid work environment with regular opportunities for in-person client engagement. Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK. Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events. At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you. Being you at Equal Education Every young person we support is unique and our team isn t any different. Our differences are our strength when it comes to providing a tailored, human approach to education . click apply for full job details
Apr 28, 2026
Full time
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation. The Organisation Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually. As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. What is the Role? Our Partnerships Account Managers drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, ourPartnerships Account Managers works closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate. The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management. This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change. The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system. This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you re ready to contribute to a growing organisation that s making a difference, we d love to hear from you! As this is a maternity cover, we expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the success of the organisation. Key Responsibilities: Client Acquisition and Relationship Management Proactively seek new business opportunities within assigned regions to grow the client base. Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned. Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities. Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity. Strategic Planning and Development Collaborate with Senior Leaders to develop strategies for client retention and growth. Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions. Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities. Performance Monitoring and Reporting Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management. Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service. Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information. Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis. Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data. Line Management and Support Coordination Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration. Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes. Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through. Work with other area leaders, to ensure strong delivery of services. Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives Bid Management and Process Improvement Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions. Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery. Report on bid submission performance, review bidfeedback to continuously improve. Essential Skills and Experience: Detailed knowledge of the UK education sector. Experience working in the education sector or with local authorities, particularly in roles involving SEND or children s services. Proven track record in client relationship management, with experience in sales or partnership development roles. Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships. Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards. High level of empathy and commitment to supporting vulnerable and underserved communities. Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively. Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress. Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions. Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed. Desirable: Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats. Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued. General The job is subject to having the right to work in the UK, two professional references and a basic DBS check. Why Equal Education? Competitive salary Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation. Flexible, hybrid work environment with regular opportunities for in-person client engagement. Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK. Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events. At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you. Being you at Equal Education Every young person we support is unique and our team isn t any different. Our differences are our strength when it comes to providing a tailored, human approach to education . click apply for full job details
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Apr 28, 2026
Full time
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more. This is a 12-month FTC Key Responsibilities: Campaign and Automation Journey Planning & Delivery Hands on delivery, including build and test high quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions. Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys. Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed. Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic. Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone) Reporting, Performance & Insight Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value. Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations. Use A/B testing, segmentation and behavioural insights to drive continuous improvement. Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction. Data, Compliance & Quality Assurance Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance. Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment. Champion accessibility, inclusive language and best practice UX within email design. Collaboration & Stakeholder Management Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability. Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience. Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability. Liaise with platform and technology partners to troubleshoot issues and support continuous improvement. Platform & Technical Ownership Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys. Support the development of templates, modules, reusable assets and stronger processes. Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability. Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment. Training & Upskilling Champion email channel best practise to uphold high quality assurance and executional standards. Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys. Create and maintain documentation of learnings, processes, ways of working and results where required. Knowledge, skills and experience needed: Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment. Hands on experience with email marketing platforms and CRM systems. Proven track record of improving performance through testing and optimisation. Experience working with data teams and segmentation logic. Familiarity with behavioural insights or loyalty building techniques. Strong understanding of email best practice, including accessibility, personalisation and UX. Knowledge of GDPR, PECR and data governance standards. Excellent copywriting and editing skills. Strong analytical skills with ability to turn insight into action. Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent). Ability to manage multiple projects with competing deadlines. Ability to work collaboratively across teams and managing stakeholders. Comfortable working autonomously, prioritising delivery. Proactive mindset, self-starter and passionate about customer-first communication. Excellent attention to detail and organisational skills Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 17th May 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Section Manager - Business, Finance & Management Location: West London Contract: Full-time, permanent Salary: £57,939 - £52,165 We are seeking an experienced and motivated Section Manager - Business, Finance & Management to provide leadership and direction within Further Education. This is a key middle-management role with responsibility for curriculum development, quality assurance, staff leadership and student success. The successful candidate will play a central role in shaping provision that meets the needs of learners, employers and awarding bodies. Key Responsibilities The post holder will: Lead and manage curriculum provision across Business, Finance and Management Drive high standards in teaching, learning and assessment, including lesson observation and quality improvement Manage and develop lecturers, course teams and support staff Oversee student recruitment, retention, progress and achievement Coordinate curriculum planning, course development and submissions to awarding bodies Teach across a range of programmes relevant to their specialism, which may include AAT and Higher Education Work closely with employers and external partners to develop commercial and work-based learning opportunities Contribute to marketing, employer engagement and business development Deputise for the Head of School as required Ensure full compliance with safeguarding, equality, health & safety and college policies Person Specification Essential: A relevant degree or equivalent professional qualification in Business, Finance or a related area A recognised FE teaching qualification (PGCE, DET or equivalent) Minimum three years' successful teaching experience, preferably in Further Education Experience of curriculum management or coordination Proven ability to lead, motivate and manage staff Strong knowledge of quality assurance and awarding body requirements Excellent communication, organisational and IT skills A clear commitment to inclusive learning, safeguarding and continuous professional development Desirable: Professional qualifications such as AAT, CIPD or ILM Experience delivering or managing AAT, HE or employer-led programmes Assessor and/or verifier qualifications
Apr 28, 2026
Full time
Section Manager - Business, Finance & Management Location: West London Contract: Full-time, permanent Salary: £57,939 - £52,165 We are seeking an experienced and motivated Section Manager - Business, Finance & Management to provide leadership and direction within Further Education. This is a key middle-management role with responsibility for curriculum development, quality assurance, staff leadership and student success. The successful candidate will play a central role in shaping provision that meets the needs of learners, employers and awarding bodies. Key Responsibilities The post holder will: Lead and manage curriculum provision across Business, Finance and Management Drive high standards in teaching, learning and assessment, including lesson observation and quality improvement Manage and develop lecturers, course teams and support staff Oversee student recruitment, retention, progress and achievement Coordinate curriculum planning, course development and submissions to awarding bodies Teach across a range of programmes relevant to their specialism, which may include AAT and Higher Education Work closely with employers and external partners to develop commercial and work-based learning opportunities Contribute to marketing, employer engagement and business development Deputise for the Head of School as required Ensure full compliance with safeguarding, equality, health & safety and college policies Person Specification Essential: A relevant degree or equivalent professional qualification in Business, Finance or a related area A recognised FE teaching qualification (PGCE, DET or equivalent) Minimum three years' successful teaching experience, preferably in Further Education Experience of curriculum management or coordination Proven ability to lead, motivate and manage staff Strong knowledge of quality assurance and awarding body requirements Excellent communication, organisational and IT skills A clear commitment to inclusive learning, safeguarding and continuous professional development Desirable: Professional qualifications such as AAT, CIPD or ILM Experience delivering or managing AAT, HE or employer-led programmes Assessor and/or verifier qualifications
Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people's lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation's future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You'll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 28, 2026
Full time
Head of Development and Engagement We are seeking an exceptional Head of Development and Engagement to lead growth and influence, and to develop the income strategy at a defining moment in the organisations history. This is a rare opportunity to step into a senior leadership role where your expertise, ambition, and creativity will have a direct and lasting impact on people's lives. Shape a legacy. Grow impact. Lead with purpose. Position: Head of Development and Engagement Location: Gloucestershire/Hybrid Hours: Full-time, 37.5 per week (flexible working) Salary: £57,000 per annum Contract: Permanent Benefits include: 25 days of annual leave plus bank holidays, rising by up to 5 extra days with service, wellbeing days, retailer discounts and rewards, company pension and sick pay, life assurance, onsite sports facilities and a supportive, passionate and high-performing team environment. Closing Date: 8th May 2026 Interviews: 19th and 20th May 2026 About the Role This role sits at the heart of the organisation's future, shaping how it is seen, how it is supported, and how it can sustainably deliver life changing services for children, adults, and families across Gloucestershire As a member of the Senior Leadership Team, you will help shape and lead the runway to the next 170 years. You will set the strategic direction for brand, engagement, partnerships, and income generation and ensure the mission is powerfully articulated, widely championed, and sustainably funded. You will cultivate influential relationships, unlock new opportunities for growth, and inspire others to invest in this work, not just financially, but also strategically and emotionally. As Head of Development & Engagement, you will: Lead the development and delivery of a long term strategy that diversifies income and strengthens financial resilience. Drive the acquisition of new contracts and commissioned services. Build and maintain high value partnerships with funders, commissioners, and corporate partners. Grow and nurture a loyal donor base through innovative engagement and retention strategies. Oversee all marketing, PR, and brand activity to raise our profile locally and regionally. Build a Development and Engagement Team. About You This is a role for a leader who thinks boldly and acts collaboratively and can balance commercial acumen with deep social purpose. Someone who understands that strong brands change perceptions, strong partnerships accelerate impact, and strong income strategies create freedom to innovate. This role offers the chance to do work that truly matters, to use your skills and leadership to strengthen communities, transform lives, and steward an organisation with an exceptional past into an even stronger future. What You'll Bring Qualifications Degree level education or equivalent experience in fundraising, marketing, business development, or a related field Evidence of ongoing professional development Experience Ability to build strategic partnerships with funders, commissioners, and corporate partners Experience managing brand development, media relations, and marketing campaigns Digital marketing and social media expertise Experience leading and motivating teams Budget management and financial forecasting skills Proven success delivering significant income growth across diverse fundraising streams Experience developing and implementing effective fundraising strategies Track record of securing contracts and commissioned services Strong bid writing and tendering experience If you are driven by impact, energised by influence, and motivated by the opportunity to leave a meaningful legacy that changes lives for the better, we would love to hear from you. Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services, however, all employees are expected to demonstrate the list of Values shown while in the workplace. OPERATE with Equity, Integrity, Openness and Honesty. ENGAGE with Empathy, Kindness, Generosity and Grace. BE Thoughtful, Discrete, Ethical and Respectful to all. About the Organisation Founded in 1855, this registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works including early-years provision, sports facilities, community engagement and other charitable activities. We welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. The charity is committed to following safer recruitment guidelines. You must have the right to live and work in the UK. The team is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are expected to share this commitment. You may have experience in other roles such as Deputy Head of Development and Engagement, Head of Development and Engagement, Head of Engagement, Head of Impact and Engagement, Director of Development and Engagement, Development and Engagement Manager. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Managing Director Location: Manchester HQ (hybrid - 1 day per week in Manchester office) Package: Circa 6 figure basic salary + performance bonus Overview An ambitious, multi-entity building and construction consultancy group is seeking a commercially astute and operationally strong Managing Director to lead and scale its Building Surveying and Engineering businesses. The group operates across three aligned but independently structured companies covering: Traditional Building Consultancy (commercial & residential) Surveying & Engineering (structural and commercial focus) Main Contracting (refurbishment, structural works & public sector delivery) With offices in Manchester, London and the Midlands, the group works with major clients including NHS Trusts, local authorities, education providers, institutional landlords, and blue-chip occupiers. There is already strong inbound enquiry flow and an established client base. The requirement is for a senior leader capable of building infrastructure, driving utilisation and profitability, improving governance and quality standards, and scaling the professional services arms of the business to the next level. This is a Board-level opportunity with genuine strategic influence and a pathway to equity. The Opportunity The Managing Director will assume full operational leadership of the Building Consultancy and Surveying & Engineering businesses, while providing strategic oversight and alignment support to the group's contracting arm where required. This role requires far more than technical surveying capability. It demands commercial ownership, operational structure, team leadership and strategic growth delivery. Core Responsibilities 1. Strategic & Commercial Leadership Translate the group's 5-year growth vision into a structured, deliverable operational roadmap Lead quarterly strategic planning with the Executive Director and senior leadership team Implement scalable systems across billing, utilisation, performance metrics and reporting Improve margin control, consultant performance and cost discipline Develop and execute a proactive business development strategy alongside inbound marketing flow Represent the group at networking events, frameworks and tender interviews 2. Revenue & Business Development Deliver target per month billing in the Building Consultancy arm Deliver target per month billing in the Surveying & Engineering arm Personally lead high-value client engagement and complex tender submissions Build long-term account management strategies for institutional and public-sector clients Identify and convert new frameworks, long-term contracts and multi-disciplinary opportunities Work alongside procurement support to win larger value tenders Candidates with an existing client portfolio or established professional relationships will be particularly attractive. 3. Operational Management & Infrastructure Take ownership of day-to-day running of the professional services businesses Oversee project allocation across the group's businesses to ensure correct service alignment Introduce structured operational workflows and reporting processes Oversee finance coordination, monthly performance reviews and forecasting Improve internal systems around resourcing, logistics and delivery coordination Build capacity within the surveying and engineering teams to support growth This role requires someone who can professionalise structure without damaging agility. 4. Technical & Professional Oversight Act as senior Chartered Surveyor and signatory where required Oversee complex instructions including: Dilapidations (landlord & tenant) Technical due diligence & pre-acquisition surveys Building condition surveys & defect diagnosis Feasibility studies & project monitoring Structural appraisals and engineering-led investigations Provide oversight on high-rise compliance matters and structural considerations Mentor junior surveyors through APC and CPD frameworks Introduce consistent QA standards across all reporting The successful individual will strengthen technical credibility while elevating commercial performance. 5. Client Account Leadership Serve as senior relationship lead on key accounts (public sector, property managers, education, NHS and institutional clients) Ensure retention, repeat work and upsell of complementary services Resolve escalated project issues Implement structured onboarding for new major contracts 6. Governance, Accreditations & Compliance Lead RICS firm registration and compliance strategy for Surveying & Engineering Maintain audit readiness and QA frameworks Standardise reporting quality across both businesses Implement structured CPD pathways and QPR frameworks Drive professional culture and accountability Candidate Profile MRICS or FRICS Chartered Building Surveyor 10+ years' post-qualification experience Proven leadership within a building consultancy, surveying practice or multi-disciplinary environment Demonstrable experience growing revenue and improving profitability Strong knowledge of commercial building surveying, dilapidations, defect diagnosis and project management Financial literacy and understanding of P&L ownership Experience managing teams and consultants Commercially confident and client-facing
Apr 27, 2026
Full time
Managing Director Location: Manchester HQ (hybrid - 1 day per week in Manchester office) Package: Circa 6 figure basic salary + performance bonus Overview An ambitious, multi-entity building and construction consultancy group is seeking a commercially astute and operationally strong Managing Director to lead and scale its Building Surveying and Engineering businesses. The group operates across three aligned but independently structured companies covering: Traditional Building Consultancy (commercial & residential) Surveying & Engineering (structural and commercial focus) Main Contracting (refurbishment, structural works & public sector delivery) With offices in Manchester, London and the Midlands, the group works with major clients including NHS Trusts, local authorities, education providers, institutional landlords, and blue-chip occupiers. There is already strong inbound enquiry flow and an established client base. The requirement is for a senior leader capable of building infrastructure, driving utilisation and profitability, improving governance and quality standards, and scaling the professional services arms of the business to the next level. This is a Board-level opportunity with genuine strategic influence and a pathway to equity. The Opportunity The Managing Director will assume full operational leadership of the Building Consultancy and Surveying & Engineering businesses, while providing strategic oversight and alignment support to the group's contracting arm where required. This role requires far more than technical surveying capability. It demands commercial ownership, operational structure, team leadership and strategic growth delivery. Core Responsibilities 1. Strategic & Commercial Leadership Translate the group's 5-year growth vision into a structured, deliverable operational roadmap Lead quarterly strategic planning with the Executive Director and senior leadership team Implement scalable systems across billing, utilisation, performance metrics and reporting Improve margin control, consultant performance and cost discipline Develop and execute a proactive business development strategy alongside inbound marketing flow Represent the group at networking events, frameworks and tender interviews 2. Revenue & Business Development Deliver target per month billing in the Building Consultancy arm Deliver target per month billing in the Surveying & Engineering arm Personally lead high-value client engagement and complex tender submissions Build long-term account management strategies for institutional and public-sector clients Identify and convert new frameworks, long-term contracts and multi-disciplinary opportunities Work alongside procurement support to win larger value tenders Candidates with an existing client portfolio or established professional relationships will be particularly attractive. 3. Operational Management & Infrastructure Take ownership of day-to-day running of the professional services businesses Oversee project allocation across the group's businesses to ensure correct service alignment Introduce structured operational workflows and reporting processes Oversee finance coordination, monthly performance reviews and forecasting Improve internal systems around resourcing, logistics and delivery coordination Build capacity within the surveying and engineering teams to support growth This role requires someone who can professionalise structure without damaging agility. 4. Technical & Professional Oversight Act as senior Chartered Surveyor and signatory where required Oversee complex instructions including: Dilapidations (landlord & tenant) Technical due diligence & pre-acquisition surveys Building condition surveys & defect diagnosis Feasibility studies & project monitoring Structural appraisals and engineering-led investigations Provide oversight on high-rise compliance matters and structural considerations Mentor junior surveyors through APC and CPD frameworks Introduce consistent QA standards across all reporting The successful individual will strengthen technical credibility while elevating commercial performance. 5. Client Account Leadership Serve as senior relationship lead on key accounts (public sector, property managers, education, NHS and institutional clients) Ensure retention, repeat work and upsell of complementary services Resolve escalated project issues Implement structured onboarding for new major contracts 6. Governance, Accreditations & Compliance Lead RICS firm registration and compliance strategy for Surveying & Engineering Maintain audit readiness and QA frameworks Standardise reporting quality across both businesses Implement structured CPD pathways and QPR frameworks Drive professional culture and accountability Candidate Profile MRICS or FRICS Chartered Building Surveyor 10+ years' post-qualification experience Proven leadership within a building consultancy, surveying practice or multi-disciplinary environment Demonstrable experience growing revenue and improving profitability Strong knowledge of commercial building surveying, dilapidations, defect diagnosis and project management Financial literacy and understanding of P&L ownership Experience managing teams and consultants Commercially confident and client-facing
You will take the lead in driving the success of your team's client campaigns through excellent, regular client communication and delivery of agreed tactics across PR, digital, social, content and creative, achieving the agreed results. As the media lead in the team, you will oversee media strategy and execution, acting as the go-to expert on media relations both internally and externally. Working with the Account Director, you will clearly understand your clients' objectives and requirements, and translate quick but creative thinking into decisive action to ensure long-term retention and growth of clients. What we would like you to do: Build and maintain strong relationships with clients, establishing self and Whiteoaks as an invaluable long-term partner for PR, content, digital and social media services Manage all communication with the client and ensure deadlines and service agreements are met consistently Work closely with the Account Director to regularly review account performance, identifying and communicating opportunities for additional services Oversee the running of regular client meetings and calls, providing consultative advice on tactical communications activity Act as the media lead for the team, driving media strategy, maintaining oversight of media-related activity and ensuring excellence in execution across all accounts Build, maintain and develop productive relationships with journalists, influencers and analysts across broadcast, national, trade and vertical media channels, leveraging networks to maximise client coverage We would like to hear from you if you have: PR experience in a role with account management responsibilities. Strong understanding content, digital and social media services with PR. Ambition, and are commerciality focussed and looking to make a big impact in fast growing market. Ability to build and maintain strong client relationships. Experience of working in a fast paced, target driven environment and are results orientated. High level of accuracy and attention to detail. Why Whiteoaks International? At Whiteoaks, we focus on impact and results - our clients trust us to deliver PR strategies that drive business growth. As the UK's leading B2B tech PR agency, we work with clients in the retail, fintech, enterprise IT, and security sectors to create campaigns that generate real-world outcomes. As an employee-owned business, you'll have a direct role in the success of the agency. You'll also benefit financially from our collective success. Other benefits include: 22 days holiday (pro-rata), plus Christmas and Birthdays Option to buy/sell additional holidays Enhanced maternity and paternity leave Weekly running coach sessions Office perks like fresh fruit, croissants, coffee, hot chocolate, and soft drinks
Apr 27, 2026
Full time
You will take the lead in driving the success of your team's client campaigns through excellent, regular client communication and delivery of agreed tactics across PR, digital, social, content and creative, achieving the agreed results. As the media lead in the team, you will oversee media strategy and execution, acting as the go-to expert on media relations both internally and externally. Working with the Account Director, you will clearly understand your clients' objectives and requirements, and translate quick but creative thinking into decisive action to ensure long-term retention and growth of clients. What we would like you to do: Build and maintain strong relationships with clients, establishing self and Whiteoaks as an invaluable long-term partner for PR, content, digital and social media services Manage all communication with the client and ensure deadlines and service agreements are met consistently Work closely with the Account Director to regularly review account performance, identifying and communicating opportunities for additional services Oversee the running of regular client meetings and calls, providing consultative advice on tactical communications activity Act as the media lead for the team, driving media strategy, maintaining oversight of media-related activity and ensuring excellence in execution across all accounts Build, maintain and develop productive relationships with journalists, influencers and analysts across broadcast, national, trade and vertical media channels, leveraging networks to maximise client coverage We would like to hear from you if you have: PR experience in a role with account management responsibilities. Strong understanding content, digital and social media services with PR. Ambition, and are commerciality focussed and looking to make a big impact in fast growing market. Ability to build and maintain strong client relationships. Experience of working in a fast paced, target driven environment and are results orientated. High level of accuracy and attention to detail. Why Whiteoaks International? At Whiteoaks, we focus on impact and results - our clients trust us to deliver PR strategies that drive business growth. As the UK's leading B2B tech PR agency, we work with clients in the retail, fintech, enterprise IT, and security sectors to create campaigns that generate real-world outcomes. As an employee-owned business, you'll have a direct role in the success of the agency. You'll also benefit financially from our collective success. Other benefits include: 22 days holiday (pro-rata), plus Christmas and Birthdays Option to buy/sell additional holidays Enhanced maternity and paternity leave Weekly running coach sessions Office perks like fresh fruit, croissants, coffee, hot chocolate, and soft drinks
Account Manager Glasgow 28K Base + Uncapped Commission + 500 Guarantee (First 3 Months) Are you a relationship-builder who thrives on growing existing accounts rather than chasing cold leads? We're working with a high-growth, forward-thinking HR & Employment consultancy looking for a driven Account Manager / Retention Executive to join their Glasgow team. This is a fantastic opportunity for someone who enjoys nurturing client relationships, spotting upsell opportunities and directly influencing their earnings through uncapped commission. The Role: Build strong, long-term relationships with an established client base Identify upsell and cross-sell opportunities through meaningful conversations Deliver tailored solutions that genuinely add value Consistently hit (and exceed) revenue targets Manage and track your pipeline through CRM systems What We're Looking For 1-2+ years' experience in account management, retention, or outbound sales (B2B or B2C) A natural communicator with strong influencing skills Commercially minded with a passion for growing accounts Self-motivated, target-driven, and resilient Comfortable using CRM systems and Microsoft Office What's in It for You? 28K base salary + uncapped commission (OTE 35K- 40K+) 500 guaranteed bonus for your first 3 months Clear progression and ongoing training Incentives, bonuses, and team rewards 25 days holiday + bank holidays + birthday off Modern central Glasgow office (minutes from transport links) 51511GL INDSCO The Portfolio Group are acting on behalf of our client in recruiting for this position.
Apr 26, 2026
Full time
Account Manager Glasgow 28K Base + Uncapped Commission + 500 Guarantee (First 3 Months) Are you a relationship-builder who thrives on growing existing accounts rather than chasing cold leads? We're working with a high-growth, forward-thinking HR & Employment consultancy looking for a driven Account Manager / Retention Executive to join their Glasgow team. This is a fantastic opportunity for someone who enjoys nurturing client relationships, spotting upsell opportunities and directly influencing their earnings through uncapped commission. The Role: Build strong, long-term relationships with an established client base Identify upsell and cross-sell opportunities through meaningful conversations Deliver tailored solutions that genuinely add value Consistently hit (and exceed) revenue targets Manage and track your pipeline through CRM systems What We're Looking For 1-2+ years' experience in account management, retention, or outbound sales (B2B or B2C) A natural communicator with strong influencing skills Commercially minded with a passion for growing accounts Self-motivated, target-driven, and resilient Comfortable using CRM systems and Microsoft Office What's in It for You? 28K base salary + uncapped commission (OTE 35K- 40K+) 500 guaranteed bonus for your first 3 months Clear progression and ongoing training Incentives, bonuses, and team rewards 25 days holiday + bank holidays + birthday off Modern central Glasgow office (minutes from transport links) 51511GL INDSCO The Portfolio Group are acting on behalf of our client in recruiting for this position.
Salary: £36,565 - £38,000 Contract: 3-month FTC, starting ASAP Location: Hybrid (2 days/week in office), Rugby, Warwickshire (with regular travel to events) Closing date: ASAP We have an exciting opportunity for a Fundraising Events & Challenges Manager , reporting to the Head of Mass Fundraising, working for the Air Ambulance Service. Funded almost entirely by public generosity, this organisation is passionate about innovation, supporter experience and making every pound raised go further. As part of this varied and rewarding role, you will lead the strategy, development and delivery of a diverse programme of challenge events and in-house fundraising events. You will be responsible for maximising income, recruitment and retention, while ensuring events are delivered safely, compliantly and within budget. You will line-manage and develop an events team, providing strong leadership and direction, and work collaboratively across fundraising, marketing and compliance to deliver standout supporter experiences. To be successful as the Fundraising Events & Challenges Manager you will need: Proven experience of managing successful challenge or mass participation events programmes Experience of line managing and developing fundraising or events staff Strong budget management, analytical and performance reporting skills If you would like to discuss this role with us please contact us and quote the reference 2948HB. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
Apr 26, 2026
Full time
Salary: £36,565 - £38,000 Contract: 3-month FTC, starting ASAP Location: Hybrid (2 days/week in office), Rugby, Warwickshire (with regular travel to events) Closing date: ASAP We have an exciting opportunity for a Fundraising Events & Challenges Manager , reporting to the Head of Mass Fundraising, working for the Air Ambulance Service. Funded almost entirely by public generosity, this organisation is passionate about innovation, supporter experience and making every pound raised go further. As part of this varied and rewarding role, you will lead the strategy, development and delivery of a diverse programme of challenge events and in-house fundraising events. You will be responsible for maximising income, recruitment and retention, while ensuring events are delivered safely, compliantly and within budget. You will line-manage and develop an events team, providing strong leadership and direction, and work collaboratively across fundraising, marketing and compliance to deliver standout supporter experiences. To be successful as the Fundraising Events & Challenges Manager you will need: Proven experience of managing successful challenge or mass participation events programmes Experience of line managing and developing fundraising or events staff Strong budget management, analytical and performance reporting skills If you would like to discuss this role with us please contact us and quote the reference 2948HB. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.
About the role We re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes. This is a pivotal role where you ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press. You ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns. What you ll be doing Strategic leadership Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income Lead integrated, multi-channel campaign planning and delivery Drive innovation, testing and continuous improvement across supporter journeys Stay informed on sector and digital trends to keep our fundraising fresh and effective Campaign delivery Oversee end-to-end campaign management across acquisition and retention Approve campaign briefs, messaging, segmentation and supporter journeys Ensure campaigns are insight-led, delivered on time and within budget Support the creation of high-quality content and storytelling Product development & innovation Develop and optimise Individual Giving and Legacy products Identify and launch new fundraising propositions and digital initiatives Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters Data, insight & performance Champion a data-driven approach to fundraising Work closely with data teams on segmentation, targeting and personalisation Monitor KPIs, ROI, retention and lifetime value Use insight to inform strategy and support income forecasting Leadership & collaboration Line manage and develop the Individual Giving & Legacy Officer Build strong relationships with internal teams and external partners Engage stakeholders including leadership, trustees and service teams Work with agencies and suppliers to deliver campaigns Compliance & governance Ensure compliance with GDPR and fundraising regulations Maintain high standards in supporter care and ethical fundraising Manage budgets, monitor performance and take corrective action where needed About you We re looking for someone who combines strategic thinking with a hands-on approach. Essential Experience in Individual Giving, Legacy or Direct Marketing fundraising Proven track record of delivering successful multi-channel campaigns Strong understanding of supporter journeys, acquisition and retention Experience managing budgets and delivering against income targets Skilled in data analysis, performance tracking and forecasting Excellent communication and stakeholder management skills Experience managing and developing staff Highly organised, detail-oriented and confident working with data (including Excel) Desirable Fundraising or marketing qualification Event management experience Experience using fundraising CRM systems Experience of working within a social care or disability charity would be advantageous, but isn t essential. Why join us? At Hft, we re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference. In this role, you ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support. Home-based with flexibility and regular team connection Occasional travel to Bristol A collaborative, values-driven culture The opportunity to shape and improve our fundraising approach A role where you can make a tangible difference in a purpose-led organisation Selection process We review applications on an ongoing basis. If shortlisted, you ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team. Apply now or get in touch to find out more we d love to hear from you. We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
Apr 25, 2026
Full time
About the role We re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes. This is a pivotal role where you ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press. You ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns. What you ll be doing Strategic leadership Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income Lead integrated, multi-channel campaign planning and delivery Drive innovation, testing and continuous improvement across supporter journeys Stay informed on sector and digital trends to keep our fundraising fresh and effective Campaign delivery Oversee end-to-end campaign management across acquisition and retention Approve campaign briefs, messaging, segmentation and supporter journeys Ensure campaigns are insight-led, delivered on time and within budget Support the creation of high-quality content and storytelling Product development & innovation Develop and optimise Individual Giving and Legacy products Identify and launch new fundraising propositions and digital initiatives Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters Data, insight & performance Champion a data-driven approach to fundraising Work closely with data teams on segmentation, targeting and personalisation Monitor KPIs, ROI, retention and lifetime value Use insight to inform strategy and support income forecasting Leadership & collaboration Line manage and develop the Individual Giving & Legacy Officer Build strong relationships with internal teams and external partners Engage stakeholders including leadership, trustees and service teams Work with agencies and suppliers to deliver campaigns Compliance & governance Ensure compliance with GDPR and fundraising regulations Maintain high standards in supporter care and ethical fundraising Manage budgets, monitor performance and take corrective action where needed About you We re looking for someone who combines strategic thinking with a hands-on approach. Essential Experience in Individual Giving, Legacy or Direct Marketing fundraising Proven track record of delivering successful multi-channel campaigns Strong understanding of supporter journeys, acquisition and retention Experience managing budgets and delivering against income targets Skilled in data analysis, performance tracking and forecasting Excellent communication and stakeholder management skills Experience managing and developing staff Highly organised, detail-oriented and confident working with data (including Excel) Desirable Fundraising or marketing qualification Event management experience Experience using fundraising CRM systems Experience of working within a social care or disability charity would be advantageous, but isn t essential. Why join us? At Hft, we re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference. In this role, you ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support. Home-based with flexibility and regular team connection Occasional travel to Bristol A collaborative, values-driven culture The opportunity to shape and improve our fundraising approach A role where you can make a tangible difference in a purpose-led organisation Selection process We review applications on an ongoing basis. If shortlisted, you ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team. Apply now or get in touch to find out more we d love to hear from you. We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.
Smarter, Faster Care. Join the Digital Health Revolution. At Open Medical, we have one driving mission: Smarter, Faster Care. We are the experts behind Pathpoint, the award-winning platform synchronising clinical workflows and transforming patient outcomes globally. We're hiring a Senior Account Manager who thrives on challenges and is committed to making a measurable difference. This is a high-visibility role where you take personal responsibility for client satisfaction, protecting our recurring revenue while unlocking new opportunities for expansion, across the United Kingdom. Our team is full-time in-office, as this is how we feel we collaborate, problem-solve and develop ourselves the best. The successful candidate for this role will be expected to be on UK client sites on average 2 - 3 times per week. Who You Are We've worked hard to build a culture of excellence and we take great care in selecting the individuals who will carry it forward. To succeed here, you must be: A True Team Player: You thrive in a diverse, collaborative environment and win as a team. Mission-Driven: You genuinely care about the healthcare space and the impact of digital transformation. A Standard-Bearer: You take immense pride in doing your very best work and hold yourself, and others to an exceptional standard. Commercial & Responsible: You understand that you are the face of the company; you take personal responsibility for client satisfaction and maintaining our ARR through strategic retention and growth. What's In It For You? We believe in a two-way street. By joining us, you will: Shape the Strategy: You won't just follow a script; you'll have the opportunity to lead and refine the operational processes for the entire customer life-cycle. Gain High-Level Exposure: Work directly with the Head of Revenue and Chief Commercial Officer, acting as a strategic adviser to our leadership team on all things account management, providing the frontline intelligence that shapes our growth plans and future roadmap Master the HealthTech Landscape: Deepen your expertise in NHS procurement and digital delivery, positioning yourself at the forefront of a booming industry. Enjoy the autonomy to lead while receiving the structured support and investment you need to reach your full potential The Mission Strategic Growth: Own the full customer life-cycle, preventing churn, leading renewals and identifying smart opportunities for up-sells and cross-sells. Client Ambassadorship: Spend 2-3 days a week on-site with NHS stakeholders, ensuring they are extracting maximum value from our solutions. Operational Excellence: Maintain an airtight HubSpot pipeline and provide accurate forecasting for renewals and expansion to the executive team. Feedback Loop: Act as the bridge between the front line and our Product teams to keep our innovation "smarter and faster." What You Bring Enterprise SaaS Expertise: Proven success in proactive account management and revenue growth. Healthcare Knowledge: Essential experience in the digital health sector and a solid grasp of NHS procurement. Relationship Mastery: The ability to navigate complex stakeholder landscapes and act as a trusted adviser. Benefits 33 days holiday per annum (including public holidays), increasing with tenure. Private Health Insurance provided by Vitality, with a vast array of perks and discounts, included discounted gym membership. Cycle to work and salary sacrifice pension scheme Access to CPD budget Paid sickness and compassionate leave, alongside enhanced parental leave. Car allowance/mileage options and a competitive commission structure Salary range £45 - 57k , depending on experience Our Recruitment Process Submit your CV and answer the application questions The Intro: A 5 minute logistics and introductory call with the People team The Values Fit: A short video call to discuss your motivations for joining and your alignment with our company values. The Deep Dive: A 20-minute video interview with the Hiring Manager. The Finale: An in-person interview at our offices in Ealing featuring a presentation task. Ready to deliver smarter, faster care? Apply today.
Apr 24, 2026
Full time
Smarter, Faster Care. Join the Digital Health Revolution. At Open Medical, we have one driving mission: Smarter, Faster Care. We are the experts behind Pathpoint, the award-winning platform synchronising clinical workflows and transforming patient outcomes globally. We're hiring a Senior Account Manager who thrives on challenges and is committed to making a measurable difference. This is a high-visibility role where you take personal responsibility for client satisfaction, protecting our recurring revenue while unlocking new opportunities for expansion, across the United Kingdom. Our team is full-time in-office, as this is how we feel we collaborate, problem-solve and develop ourselves the best. The successful candidate for this role will be expected to be on UK client sites on average 2 - 3 times per week. Who You Are We've worked hard to build a culture of excellence and we take great care in selecting the individuals who will carry it forward. To succeed here, you must be: A True Team Player: You thrive in a diverse, collaborative environment and win as a team. Mission-Driven: You genuinely care about the healthcare space and the impact of digital transformation. A Standard-Bearer: You take immense pride in doing your very best work and hold yourself, and others to an exceptional standard. Commercial & Responsible: You understand that you are the face of the company; you take personal responsibility for client satisfaction and maintaining our ARR through strategic retention and growth. What's In It For You? We believe in a two-way street. By joining us, you will: Shape the Strategy: You won't just follow a script; you'll have the opportunity to lead and refine the operational processes for the entire customer life-cycle. Gain High-Level Exposure: Work directly with the Head of Revenue and Chief Commercial Officer, acting as a strategic adviser to our leadership team on all things account management, providing the frontline intelligence that shapes our growth plans and future roadmap Master the HealthTech Landscape: Deepen your expertise in NHS procurement and digital delivery, positioning yourself at the forefront of a booming industry. Enjoy the autonomy to lead while receiving the structured support and investment you need to reach your full potential The Mission Strategic Growth: Own the full customer life-cycle, preventing churn, leading renewals and identifying smart opportunities for up-sells and cross-sells. Client Ambassadorship: Spend 2-3 days a week on-site with NHS stakeholders, ensuring they are extracting maximum value from our solutions. Operational Excellence: Maintain an airtight HubSpot pipeline and provide accurate forecasting for renewals and expansion to the executive team. Feedback Loop: Act as the bridge between the front line and our Product teams to keep our innovation "smarter and faster." What You Bring Enterprise SaaS Expertise: Proven success in proactive account management and revenue growth. Healthcare Knowledge: Essential experience in the digital health sector and a solid grasp of NHS procurement. Relationship Mastery: The ability to navigate complex stakeholder landscapes and act as a trusted adviser. Benefits 33 days holiday per annum (including public holidays), increasing with tenure. Private Health Insurance provided by Vitality, with a vast array of perks and discounts, included discounted gym membership. Cycle to work and salary sacrifice pension scheme Access to CPD budget Paid sickness and compassionate leave, alongside enhanced parental leave. Car allowance/mileage options and a competitive commission structure Salary range £45 - 57k , depending on experience Our Recruitment Process Submit your CV and answer the application questions The Intro: A 5 minute logistics and introductory call with the People team The Values Fit: A short video call to discuss your motivations for joining and your alignment with our company values. The Deep Dive: A 20-minute video interview with the Hiring Manager. The Finale: An in-person interview at our offices in Ealing featuring a presentation task. Ready to deliver smarter, faster care? Apply today.
NEW VACANCY! (PK9249) E-COMMERCE EXECUTIVE WEST MIDLANDS SALARY PLEASE CONTACT ME FOR DETAILS + 10% Bonus Opportunity + 25 Days Holiday plus Bank Holidays Working Hours: Monday to Friday - 7:30am till 4:30pm Our client is a leading packaging distributor and supplier specialising in industrial and e-commerce transit packaging solutions. The business has evolved into a fully integrated packaging provider serving customers across the UK and Europe. It offers a comprehensive range of products including corrugated boxes, protective packaging, adhesive tapes, pallet wrap, labels, and packaging automation solutions, with a strong emphasis on sustainability through the use of recycled and recyclable materials. They are currently looking for an E-Commerce Executive to support and increase the growth and profitability of the company's e-commerce channel through proactive outbound sales activity, GP management and operational support. You will play a critical role in maximising revenue, reducing margin leaks and improving customer responsiveness while supporting the E-Commerce Account Manager during a period of transition and growth. Key Responsibilities: Deliver a high volume of proactive outbound e-commerce sales activity to existing customers, driving revenue growth, increasing order values & improving conversion rates Identify and act on opportunities to increase gross profit, reduce margin leakage, and optimise pricing and order quantities Manage and support outgoing e-commerce orders, ensuring fast turnaround and an excellent customer experience Support the E-Commerce Account Manager with enquiries, quotations and customer communication, enabling focus on higher-value accounts Analyse e-commerce sales and order data to identify opportunities for growth, profitability and cross-selling Support optimisation of the end-to-end e-commerce customer journey, from enquiry through to post-purchase Maintain e-commerce platforms, ensuring accurate product listings, pricing and inventory visibility Collaborate with Marketing, Purchasing, and Customer Service teams to improve e-commerce performance and customer retention Support the E-Commerce Key Account Manager with day-to-day account activity and customer management Uphold and promote company values at all times Manage resources effectively to ensure daily workloads are completed efficiently Take accountability for achieving assigned targets and KPIs Manage and control team budgets Comply with company policies and processes, while driving improvements where they hinder business success Continuously develop relevant product and market knowledge Lead and drive continuous improvement initiatives across the team and wider business Fully engage with training and apply learning to improve performance Take ownership of personal development through ongoing self-directed learning Manage issues and crises effectively, conducting root cause analysis and implementing preventative solutions
Apr 24, 2026
Full time
NEW VACANCY! (PK9249) E-COMMERCE EXECUTIVE WEST MIDLANDS SALARY PLEASE CONTACT ME FOR DETAILS + 10% Bonus Opportunity + 25 Days Holiday plus Bank Holidays Working Hours: Monday to Friday - 7:30am till 4:30pm Our client is a leading packaging distributor and supplier specialising in industrial and e-commerce transit packaging solutions. The business has evolved into a fully integrated packaging provider serving customers across the UK and Europe. It offers a comprehensive range of products including corrugated boxes, protective packaging, adhesive tapes, pallet wrap, labels, and packaging automation solutions, with a strong emphasis on sustainability through the use of recycled and recyclable materials. They are currently looking for an E-Commerce Executive to support and increase the growth and profitability of the company's e-commerce channel through proactive outbound sales activity, GP management and operational support. You will play a critical role in maximising revenue, reducing margin leaks and improving customer responsiveness while supporting the E-Commerce Account Manager during a period of transition and growth. Key Responsibilities: Deliver a high volume of proactive outbound e-commerce sales activity to existing customers, driving revenue growth, increasing order values & improving conversion rates Identify and act on opportunities to increase gross profit, reduce margin leakage, and optimise pricing and order quantities Manage and support outgoing e-commerce orders, ensuring fast turnaround and an excellent customer experience Support the E-Commerce Account Manager with enquiries, quotations and customer communication, enabling focus on higher-value accounts Analyse e-commerce sales and order data to identify opportunities for growth, profitability and cross-selling Support optimisation of the end-to-end e-commerce customer journey, from enquiry through to post-purchase Maintain e-commerce platforms, ensuring accurate product listings, pricing and inventory visibility Collaborate with Marketing, Purchasing, and Customer Service teams to improve e-commerce performance and customer retention Support the E-Commerce Key Account Manager with day-to-day account activity and customer management Uphold and promote company values at all times Manage resources effectively to ensure daily workloads are completed efficiently Take accountability for achieving assigned targets and KPIs Manage and control team budgets Comply with company policies and processes, while driving improvements where they hinder business success Continuously develop relevant product and market knowledge Lead and drive continuous improvement initiatives across the team and wider business Fully engage with training and apply learning to improve performance Take ownership of personal development through ongoing self-directed learning Manage issues and crises effectively, conducting root cause analysis and implementing preventative solutions
CRM & Loyalty Manager DTC & B2B West Midlands Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a nationally recognised, customer led business investing heavily in loyalty and customer engagement. This is an exciting opportunity to take ownership of CRM, loyalty and customer engagement strategy within a business that is investing heavily in customer retention, lifetime value and loyalty as key drivers of future growth. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a pivotal role in shaping how the brand connects with customers across both digital and in-store channels. This role is ideal for someone who wants real ownership, enjoys working with autonomy and is passionate about creating loyalty strategies that deliver measurable commercial impact. This is a high visibility opportunity for a CRM & Loyalty Manager looking to make a genuine mark and build something meaningful. The CRM & Loyalty Manager will lead the delivery of CRM and loyalty strategy across the full customer lifecycle, driving stronger engagement, repeat purchase and long term value. This is a hands on role where you will combine strategic thinking with execution, owning campaigns, evolving the loyalty proposition and using customer insight to improve performance. The CRM & Loyalty Manager will have the freedom to shape ideas, test initiatives and influence the wider customer agenda. Key Responsibilities Define and deliver the CRM strategy across acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels Lead segmentation and personalisation strategies to create relevant and high performing customer communications Own the development and ongoing optimisation of the loyalty programme, including rewards, benefits and partner opportunities Drive customer engagement, frequency and lifetime value through loyalty led initiatives Design and improve customer journeys across both digital and in-store touchpoints Use data, testing and customer insight to continuously improve campaign and programme performance Work closely with analytics teams to track key metrics and identify growth opportunities Collaborate with marketing, ecommerce, digital and technology teams to deliver joined up customer initiatives Lead and develop a small CRM and campaign delivery team Report on campaign performance, loyalty engagement and commercial contribution to senior stakeholders About You Strong background in CRM, loyalty or customer engagement within a retail or customer led business Passion for loyalty strategy and creating propositions that genuinely engage customers Hands on experience managing CRM platforms and lifecycle marketing campaigns Track record of improving retention, repeat purchase and customer value through loyalty or CRM initiatives Highly data driven, comfortable using insight, testing and segmentation to improve results Commercially aware with a clear understanding of how loyalty drives revenue and growth Confident working autonomously and taking ownership of key initiatives Strong stakeholder management skills with the ability to influence across multiple teams A proactive, hands on leader who enjoys both strategy and delivery Thrives in a fast paced environment with plenty of opportunity to make an impact Why Apply Rare opportunity to take ownership of CRM and loyalty within a growing retail business Play a visible role in shaping customer engagement strategy and commercial growth Join a business investing in loyalty, retention and customer experience Autonomy and support to build meaningful initiatives with real impact Strong career opportunity for someone looking to elevate their profile Competitive salary and benefits package Apply today to find out more and be considered. BH35679
Apr 23, 2026
Full time
CRM & Loyalty Manager DTC & B2B West Midlands Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a nationally recognised, customer led business investing heavily in loyalty and customer engagement. This is an exciting opportunity to take ownership of CRM, loyalty and customer engagement strategy within a business that is investing heavily in customer retention, lifetime value and loyalty as key drivers of future growth. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a pivotal role in shaping how the brand connects with customers across both digital and in-store channels. This role is ideal for someone who wants real ownership, enjoys working with autonomy and is passionate about creating loyalty strategies that deliver measurable commercial impact. This is a high visibility opportunity for a CRM & Loyalty Manager looking to make a genuine mark and build something meaningful. The CRM & Loyalty Manager will lead the delivery of CRM and loyalty strategy across the full customer lifecycle, driving stronger engagement, repeat purchase and long term value. This is a hands on role where you will combine strategic thinking with execution, owning campaigns, evolving the loyalty proposition and using customer insight to improve performance. The CRM & Loyalty Manager will have the freedom to shape ideas, test initiatives and influence the wider customer agenda. Key Responsibilities Define and deliver the CRM strategy across acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels Lead segmentation and personalisation strategies to create relevant and high performing customer communications Own the development and ongoing optimisation of the loyalty programme, including rewards, benefits and partner opportunities Drive customer engagement, frequency and lifetime value through loyalty led initiatives Design and improve customer journeys across both digital and in-store touchpoints Use data, testing and customer insight to continuously improve campaign and programme performance Work closely with analytics teams to track key metrics and identify growth opportunities Collaborate with marketing, ecommerce, digital and technology teams to deliver joined up customer initiatives Lead and develop a small CRM and campaign delivery team Report on campaign performance, loyalty engagement and commercial contribution to senior stakeholders About You Strong background in CRM, loyalty or customer engagement within a retail or customer led business Passion for loyalty strategy and creating propositions that genuinely engage customers Hands on experience managing CRM platforms and lifecycle marketing campaigns Track record of improving retention, repeat purchase and customer value through loyalty or CRM initiatives Highly data driven, comfortable using insight, testing and segmentation to improve results Commercially aware with a clear understanding of how loyalty drives revenue and growth Confident working autonomously and taking ownership of key initiatives Strong stakeholder management skills with the ability to influence across multiple teams A proactive, hands on leader who enjoys both strategy and delivery Thrives in a fast paced environment with plenty of opportunity to make an impact Why Apply Rare opportunity to take ownership of CRM and loyalty within a growing retail business Play a visible role in shaping customer engagement strategy and commercial growth Join a business investing in loyalty, retention and customer experience Autonomy and support to build meaningful initiatives with real impact Strong career opportunity for someone looking to elevate their profile Competitive salary and benefits package Apply today to find out more and be considered. BH35679
Fast-Track Regional / Remote Managers Build a Team Create Residual Income Move Towards Ownership Location: UK Wide (Remote / Field-Based) Optional: Winter Relocation - Red Sea, South Sinai (Oct - April) Position Type: Self-Employed Full-Time Flexible Hours Earnings Potential: Year 1: £45,000 - £65,000+ Year 2: £100,000+ Year 3: £150,000+ Monthly Guarantee available (Milestone-Based) Uncapped Commission Residual Income Retirement Plan The Opportunity Our client is building a new direct sales division from scratch. They had a team of over 40 pre-pandemic. They are looking for three field-based BDMs to learn the sales and marketing processes with a view to fast-tracking to management within 4 to 6 weeks. They require three Regional Managers in the UK (North, Midlands and South) plus two Remote Managers (any location). After training your goal will be to build a team of 3 to 5 Area Managers with up to 10 BDMs on each team. For the remote management roll, it will be similar sort of numbers initially for 2026. If you already know how to sell, close, and manage yourself, but are still relying on: One-off commissions Basic wages Monthly resets No long-term security Then this is the transition point: From earning income - to building income. What This Role Really Is This is an opportunity to: Use your existing sales ability Plug into a proven system Learn our client's direct approach Implement social media strategies Build a customer base that generates ongoing income Develop and lead your own team Create a long-term, scalable business with ongoing residual income You are not starting again, you are leveraging what you already know , with structure and support behind you. The Next Step For A Sales Professional Most sales careers follow the same pattern: Hit targets Earn commission Start again next month This model changes that. Here, you are building: Residual income through software subscriptions High commissions (doubled whilst training) A growing customer base (ongoing residual income) A team that contributes to long-term earnings This creates a retirement plan (300 clients) before and after your active selling years . Key Advantage Unlike traditional self-employed or commission roles: Our client supplies the products They manage order processing, design, production, and software setup They offer three options - 1. Training information supplied; 2. On going support when needed; 3. Mentorship (guiding you daily) This removes the operational burden and allows you to focus on: Winning business Building relationships Developing people Scaling your income Products and Market You will be working with proven business solutions including: Referral marketing systems Loyalty and retention programmes Customer engagement tools (Proactiv Privileges) Business / loyalty software (recurring revenue driver) The market is broad: 99% of businesses are potential clients High repeat and referral potential Strong demand for customer growth solutions The Role Your focus will be: Generating leads through structured direct marketing, referral marketing and/or social media marketing Booking and attending appointments Closing business and building your customer base Developing relationships for long-term value As consistency is achieved, progression moves into: Building and mentoring a team Leadership and management Creating a scalable income structure Support and Structure This is not an entry-level role, but you will be supported with: A proven marketing and sales process Ongoing mentoring and guidance A structured pathway into leadership Access to development systems (for those who want to refine further) Who This Is For This is suited to individuals who: Are highly motivated and ambitious Your priority is personal growth Have proven successful sales experience (B2B preferred) Are disciplined and self-driven Want to move beyond short-term commissions Are thinking long-term (income and lifestyle) Want to build and lead, not just sell This is not suited to: Entry-level candidates Those looking to be paid for their time on a fixed salary Individuals not prepared to take ownership Next Steps Successful applicants will be invited to an induction covering: The product and business model Marketing and lead generation systems Sales process and structure Long-term income and team-building strategy If this sounds like you then please get in touch and our client will arrange a remote interview if they feel you could be suitable.
Apr 23, 2026
Contractor
Fast-Track Regional / Remote Managers Build a Team Create Residual Income Move Towards Ownership Location: UK Wide (Remote / Field-Based) Optional: Winter Relocation - Red Sea, South Sinai (Oct - April) Position Type: Self-Employed Full-Time Flexible Hours Earnings Potential: Year 1: £45,000 - £65,000+ Year 2: £100,000+ Year 3: £150,000+ Monthly Guarantee available (Milestone-Based) Uncapped Commission Residual Income Retirement Plan The Opportunity Our client is building a new direct sales division from scratch. They had a team of over 40 pre-pandemic. They are looking for three field-based BDMs to learn the sales and marketing processes with a view to fast-tracking to management within 4 to 6 weeks. They require three Regional Managers in the UK (North, Midlands and South) plus two Remote Managers (any location). After training your goal will be to build a team of 3 to 5 Area Managers with up to 10 BDMs on each team. For the remote management roll, it will be similar sort of numbers initially for 2026. If you already know how to sell, close, and manage yourself, but are still relying on: One-off commissions Basic wages Monthly resets No long-term security Then this is the transition point: From earning income - to building income. What This Role Really Is This is an opportunity to: Use your existing sales ability Plug into a proven system Learn our client's direct approach Implement social media strategies Build a customer base that generates ongoing income Develop and lead your own team Create a long-term, scalable business with ongoing residual income You are not starting again, you are leveraging what you already know , with structure and support behind you. The Next Step For A Sales Professional Most sales careers follow the same pattern: Hit targets Earn commission Start again next month This model changes that. Here, you are building: Residual income through software subscriptions High commissions (doubled whilst training) A growing customer base (ongoing residual income) A team that contributes to long-term earnings This creates a retirement plan (300 clients) before and after your active selling years . Key Advantage Unlike traditional self-employed or commission roles: Our client supplies the products They manage order processing, design, production, and software setup They offer three options - 1. Training information supplied; 2. On going support when needed; 3. Mentorship (guiding you daily) This removes the operational burden and allows you to focus on: Winning business Building relationships Developing people Scaling your income Products and Market You will be working with proven business solutions including: Referral marketing systems Loyalty and retention programmes Customer engagement tools (Proactiv Privileges) Business / loyalty software (recurring revenue driver) The market is broad: 99% of businesses are potential clients High repeat and referral potential Strong demand for customer growth solutions The Role Your focus will be: Generating leads through structured direct marketing, referral marketing and/or social media marketing Booking and attending appointments Closing business and building your customer base Developing relationships for long-term value As consistency is achieved, progression moves into: Building and mentoring a team Leadership and management Creating a scalable income structure Support and Structure This is not an entry-level role, but you will be supported with: A proven marketing and sales process Ongoing mentoring and guidance A structured pathway into leadership Access to development systems (for those who want to refine further) Who This Is For This is suited to individuals who: Are highly motivated and ambitious Your priority is personal growth Have proven successful sales experience (B2B preferred) Are disciplined and self-driven Want to move beyond short-term commissions Are thinking long-term (income and lifestyle) Want to build and lead, not just sell This is not suited to: Entry-level candidates Those looking to be paid for their time on a fixed salary Individuals not prepared to take ownership Next Steps Successful applicants will be invited to an induction covering: The product and business model Marketing and lead generation systems Sales process and structure Long-term income and team-building strategy If this sounds like you then please get in touch and our client will arrange a remote interview if they feel you could be suitable.
Company Description Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our aim is simple: provide smart electrical solutions that improve the comfort, safety and security of homes, businesses and industries. If you're a fresh thinker, a strategic leader and someone who brings positive energy every day, we want you to be part of our journey. Whether you're seeking to lead a high-performing sales team, shape national account strategy, or accelerate growth across multi-site customers, Rexel offers a supportive, ambitious environment to build your future. The Benefits of a Career with Rexel Company Car Scheme Contributory pension scheme and life assurance Bonuses: Performance-Related Bonus opportunities Time Off: 33 days annual leave (including bank holidays), increasing with service; option to buy and sell holiday each year Enhanced parental leave Support & Development: Extensive learning opportunities from day one - structured leadership development and continuous technical training Health & Wellbeing: Private Medical Insurance, free virtual GP service, Healthy Mind Champions and wellbeing support Perks: Staff discounts, exclusive holiday offers, and free financial guidance and education Job Description As Head of Sales and Business Development - Contractor and Installer, you will lead and develop profitable growth across national accounts within a defined sector or product specialism. Reporting to Sales Director, you will build a future pipeline of high-value opportunities through a blend of account development, new business acquisition and scalable national initiatives. Your leadership will ensure customers with multi-site operations receive a consistent, high-value Rexel experience while driving market share, margin and contract profitability. Key Accountabilities Lead and coach a team of National Business Development Managers to hit growth targets and develop talent. Define and deliver the national growth plan and strategic roadmap for assigned accounts, building a future pipeline from existing relationships and new business. Segment and prioritise customers across multiple locations and identify scalable revenue and market-share opportunities. Drive execution and adoption of national initiatives across the branch network with clear handovers and coordinated implementation. Own commercial terms for national accounts: lead pricing and contract reviews, negotiate agreements (rebates, KPIs, payment terms), and manage renewals, variations and disputes to improve profitability. Lead national bids and convert multi-site prospects with tailored, supplier-backed propositions. Create account plans (forecasts, market analysis, growth strategies and profitability targets) and translate them into actionable regional/branch activities. Use market, competitor and customer insight to optimise strategies, reduce cost-to-serve and improve retention. Champion scalable solutions (e.g., Smart Stores, digital services) to boost retention, efficiency and share of wallet. Collaborate with Sales, Marketing, Category, Pricing and central teams to ensure a consistent customer experience and effective delivery. Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential rather than formal qualifications. The behaviours and capabilities that will set you up for success as Head of National include: DRIVES RESULTS - Consistently achieving results, even under tough circumstances MANAGES AMBIGUITY - Adapting approach and demeanor in real time to match the shifting demands of different situations/ operating effectively when things are not certain or way forward not clear DRIVES VISION AND PURPOSE - Painting a compelling picture of the vision and strategy that motivates others to action BUSINESS INSIGHT - Applying knowledge of business and the marketplace to advance the organisation's goals DRIVES ENGAGEMENT - Creating a climate where people are motivated to do their best to help the organisation achieve its objectives DEVELOPS TALENT - Developing people to meet both their career goals and the organisation's goals You will be a market expert in the National Contractor and Installer sector, bringing short- and long-term strategic plans to accelerate growth. You combine strong commercial acumen and proven business-development leadership, having delivered measurable results in national account management with sharp analytical skills to interpret sales data, identify trends and design retention-focused solutions, and the negotiation ability to secure and influence national agreements and pricing strategies. Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Apr 22, 2026
Full time
Company Description Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our aim is simple: provide smart electrical solutions that improve the comfort, safety and security of homes, businesses and industries. If you're a fresh thinker, a strategic leader and someone who brings positive energy every day, we want you to be part of our journey. Whether you're seeking to lead a high-performing sales team, shape national account strategy, or accelerate growth across multi-site customers, Rexel offers a supportive, ambitious environment to build your future. The Benefits of a Career with Rexel Company Car Scheme Contributory pension scheme and life assurance Bonuses: Performance-Related Bonus opportunities Time Off: 33 days annual leave (including bank holidays), increasing with service; option to buy and sell holiday each year Enhanced parental leave Support & Development: Extensive learning opportunities from day one - structured leadership development and continuous technical training Health & Wellbeing: Private Medical Insurance, free virtual GP service, Healthy Mind Champions and wellbeing support Perks: Staff discounts, exclusive holiday offers, and free financial guidance and education Job Description As Head of Sales and Business Development - Contractor and Installer, you will lead and develop profitable growth across national accounts within a defined sector or product specialism. Reporting to Sales Director, you will build a future pipeline of high-value opportunities through a blend of account development, new business acquisition and scalable national initiatives. Your leadership will ensure customers with multi-site operations receive a consistent, high-value Rexel experience while driving market share, margin and contract profitability. Key Accountabilities Lead and coach a team of National Business Development Managers to hit growth targets and develop talent. Define and deliver the national growth plan and strategic roadmap for assigned accounts, building a future pipeline from existing relationships and new business. Segment and prioritise customers across multiple locations and identify scalable revenue and market-share opportunities. Drive execution and adoption of national initiatives across the branch network with clear handovers and coordinated implementation. Own commercial terms for national accounts: lead pricing and contract reviews, negotiate agreements (rebates, KPIs, payment terms), and manage renewals, variations and disputes to improve profitability. Lead national bids and convert multi-site prospects with tailored, supplier-backed propositions. Create account plans (forecasts, market analysis, growth strategies and profitability targets) and translate them into actionable regional/branch activities. Use market, competitor and customer insight to optimise strategies, reduce cost-to-serve and improve retention. Champion scalable solutions (e.g., Smart Stores, digital services) to boost retention, efficiency and share of wallet. Collaborate with Sales, Marketing, Category, Pricing and central teams to ensure a consistent customer experience and effective delivery. Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential rather than formal qualifications. The behaviours and capabilities that will set you up for success as Head of National include: DRIVES RESULTS - Consistently achieving results, even under tough circumstances MANAGES AMBIGUITY - Adapting approach and demeanor in real time to match the shifting demands of different situations/ operating effectively when things are not certain or way forward not clear DRIVES VISION AND PURPOSE - Painting a compelling picture of the vision and strategy that motivates others to action BUSINESS INSIGHT - Applying knowledge of business and the marketplace to advance the organisation's goals DRIVES ENGAGEMENT - Creating a climate where people are motivated to do their best to help the organisation achieve its objectives DEVELOPS TALENT - Developing people to meet both their career goals and the organisation's goals You will be a market expert in the National Contractor and Installer sector, bringing short- and long-term strategic plans to accelerate growth. You combine strong commercial acumen and proven business-development leadership, having delivered measurable results in national account management with sharp analytical skills to interpret sales data, identify trends and design retention-focused solutions, and the negotiation ability to secure and influence national agreements and pricing strategies. Additional Information At Rexel UK, we're all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we're building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
Chichester College, part of the Chichester College Group Lecturer in Electrical Installation 37 hours per week, 52 weeks per year £27,785 - £43,325 per annum (previous subject experience taken into consideration when assessing salary) This role may be eligible for a targeted retention incentive payment of up to £6,000. Chichester College is appointing a Lecturer in Electrical Installation to lead dynamic, industry?relevant teaching that supports students to develop the skills and confidence they need for future success. Are you an experienced electrical professional ready to take your career in a new direction and inspire the next generation? Chichester College is looking for a Lecturer in Electrical Installation to join our forward-thinking team. This is a hands-on role that goes beyond the classroom. You ll lead site visits, bringing learning to life and giving students real insight into the industry. You ll also play a key role in delivering and supporting apprenticeships, helping learners build the practical skills employers demand. We re especially keen to hear from candidates currently working in industry who are ready to pass on their knowledge and shape future electricians. About the Lecturer in Electrical Installation Role To undertake teaching and learning related activities, including tutoring, as agreed. To ensure that appropriate learning materials are prepared and assessments and assignments are undertaken in a timely manner. To undertake administration and provide reports and statistics regarding student and teaching matters. To take an active role in the achievement of high individual student retention and success rates, meeting or surpassing the relevant targets for each. To develop curricula and learning activities, taking into consideration literacy and numeracy development, and equality and diversity. To understand personal responsibilities in relation to Safeguarding. Keep up-to-date with current issues, changes, and policies relating to the educational sector. To participate in marketing activities and promote the College for the purpose of gaining sponsorship, advertising, good public relations and increased recruitment. About you as our Lecturer in Electrical Installation Essential qualifications include: Relevant industrial and commercial subject experience Following/applying Health and Safety procedures Knowledge of Microsoft Office applications An understanding of safeguarding vulnerable groups NVQ Level 3 (or equivalent) in related subject Level 2 literacy and numeracy Time management skills, organisational skills and the ability to meet targets and deadlines Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Teachers Pension Scheme the Group contributes 28.68% of your actual pensionable pay. 40 days annual leave , plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement. Plus, the opportunity to purchase up to 5 days additional leave. Discount schemes including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies including enhanced maternity, paternity and adoption leave (dependant on continuous service). Continuous professional development opportunities including back to industry days, the Learning & Skills Teacher Apprenticeship for unqualified teaching staff and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. We actively encourage applications from those seeking job shares, or other flexible working arrangements. Whether you're balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we re here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you'll find a welcoming home here at CCG. Closing date: 12 May 2026 You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
Apr 21, 2026
Full time
Chichester College, part of the Chichester College Group Lecturer in Electrical Installation 37 hours per week, 52 weeks per year £27,785 - £43,325 per annum (previous subject experience taken into consideration when assessing salary) This role may be eligible for a targeted retention incentive payment of up to £6,000. Chichester College is appointing a Lecturer in Electrical Installation to lead dynamic, industry?relevant teaching that supports students to develop the skills and confidence they need for future success. Are you an experienced electrical professional ready to take your career in a new direction and inspire the next generation? Chichester College is looking for a Lecturer in Electrical Installation to join our forward-thinking team. This is a hands-on role that goes beyond the classroom. You ll lead site visits, bringing learning to life and giving students real insight into the industry. You ll also play a key role in delivering and supporting apprenticeships, helping learners build the practical skills employers demand. We re especially keen to hear from candidates currently working in industry who are ready to pass on their knowledge and shape future electricians. About the Lecturer in Electrical Installation Role To undertake teaching and learning related activities, including tutoring, as agreed. To ensure that appropriate learning materials are prepared and assessments and assignments are undertaken in a timely manner. To undertake administration and provide reports and statistics regarding student and teaching matters. To take an active role in the achievement of high individual student retention and success rates, meeting or surpassing the relevant targets for each. To develop curricula and learning activities, taking into consideration literacy and numeracy development, and equality and diversity. To understand personal responsibilities in relation to Safeguarding. Keep up-to-date with current issues, changes, and policies relating to the educational sector. To participate in marketing activities and promote the College for the purpose of gaining sponsorship, advertising, good public relations and increased recruitment. About you as our Lecturer in Electrical Installation Essential qualifications include: Relevant industrial and commercial subject experience Following/applying Health and Safety procedures Knowledge of Microsoft Office applications An understanding of safeguarding vulnerable groups NVQ Level 3 (or equivalent) in related subject Level 2 literacy and numeracy Time management skills, organisational skills and the ability to meet targets and deadlines Our Staff Benefits: We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including: Teachers Pension Scheme the Group contributes 28.68% of your actual pensionable pay. 40 days annual leave , plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement. Plus, the opportunity to purchase up to 5 days additional leave. Discount schemes including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only). Family friendly policies including enhanced maternity, paternity and adoption leave (dependant on continuous service). Continuous professional development opportunities including back to industry days, the Learning & Skills Teacher Apprenticeship for unqualified teaching staff and access to a range of other courses and activities. And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff. Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. We actively encourage applications from those seeking job shares, or other flexible working arrangements. Whether you're balancing caring responsibilities, pursuing personal goals, or simply seeking a healthier rhythm between life and work, we re here to support you. Our roles are designed with adaptability in mind and at the heart of our people strategy is a commitment to an inclusive environment where different ways of working are not only accommodated but celebrated. If flexibility matters to you, you'll find a welcoming home here at CCG. Closing date: 12 May 2026 You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists any relevant overseas checks. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer.
We are excited to be recruiting for an Internal Account Manager for an established and growing client based in Fleetwood. This role is commutable for people based in Fleetwood, Cleveleys, Bispham, Layton, Hambleton and Blackpool. Internal Account Manager Salary: £29,000-£32,000 + Commission Internal Account Manager Hours: 8am-4pm Monday to Friday Internal Account Manager Company benefits: - 21 days Holiday + bank holidays - On site Parking - Pension scheme Internal Account Manager roles and responsibilities: Account management of existing accounts by seeking ways to increase sales. Identify, target, and convert prospect leads Manage your prospect data base / pipeline. Achieve and exceed all your set sales targets and KPIs. To make outgoing and take incoming phone calls from both existing and prospective customers in. Identifying new sales opportunities and matching customer needs. Processing orders directly and efficiently onto the system. Retention and growth plan of all your accounts in line with the company budget. Full knowledge of the company range of products and features. The ideal Internal Account manager should be: A strong team Player. Motivated. An excellent Communicator and Negotiator. IT proficient. Able to work under pressure. This role is suitable for people with experience in: Sales Account Management Business Development Field sales Telesales If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business.gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy policy
Apr 21, 2026
Full time
We are excited to be recruiting for an Internal Account Manager for an established and growing client based in Fleetwood. This role is commutable for people based in Fleetwood, Cleveleys, Bispham, Layton, Hambleton and Blackpool. Internal Account Manager Salary: £29,000-£32,000 + Commission Internal Account Manager Hours: 8am-4pm Monday to Friday Internal Account Manager Company benefits: - 21 days Holiday + bank holidays - On site Parking - Pension scheme Internal Account Manager roles and responsibilities: Account management of existing accounts by seeking ways to increase sales. Identify, target, and convert prospect leads Manage your prospect data base / pipeline. Achieve and exceed all your set sales targets and KPIs. To make outgoing and take incoming phone calls from both existing and prospective customers in. Identifying new sales opportunities and matching customer needs. Processing orders directly and efficiently onto the system. Retention and growth plan of all your accounts in line with the company budget. Full knowledge of the company range of products and features. The ideal Internal Account manager should be: A strong team Player. Motivated. An excellent Communicator and Negotiator. IT proficient. Able to work under pressure. This role is suitable for people with experience in: Sales Account Management Business Development Field sales Telesales If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business.gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy policy