Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 03, 2026
Full time
Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK's leading travel franchise. We're not just a travel business - we're a movement . Since disrupting the industry in 2011, we've been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we're looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100's of first-time travel homeworkers start their very own travel businesses. We're expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year' 5 years in a row • Top-rated travel franchise in the UK • Top 10 franchise in the UK, beating household names • Top 5% franchise in the UK • We offer the widest choice of holidays in the UK • Fully independent with over £2 billion per year of buying power How you'll deploy your travel expertise: This isn't a traditional sales or BDM role-you won't be selling travel directly. Instead, you'll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You'll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you'll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance • Drive business growth through improved conversion rates, booking values, and repeat business • Support TCs with sales performance, lead generation, marketing, and customer retention • Use data and insights to identify trends, challenges, and opportunities across your TC network • Create tailored action plans to support individual performance and development • Build strong relationships to increase engagement, confidence, and retention • Act as the first point of contact for day-to-day queries, challenges, and development needs • Support TCs in using NJT systems effectively to improve efficiency • Deliver virtual workshops, webinars, and learning sessions • Collaborate with marketing to enhance tools, resources, and lead generation strategies • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We're looking for someone who's walked the walk - someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You'll need: • Demonstrable experience in sales, coaching, or business development within the travel industry • Proven track record of coaching or mentoring individuals to achieve business and sales success • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations • Experience supporting or engaging remote teams and building trust • Confidence using data, CRM systems, and digital tools to track performance • Strong working knowledge of social media and how to use it to generate leads and grow a business • Excellent communication and interpersonal skills • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager • A professional coaching qualification • Experience running or supporting a successful business or franchise • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical • In-service life insurance • Dental • Gym access • Range of discounts and perks from leading brands • Monthly rewards • Discounted travel • Excellent holiday entitlement • £500 annual personal Learning & Development budget This isn't just a job. It's a chance to be part of something bigger. A business that's breaking records and changing lives. If you're ready to inspire, coach and grow with us, we'd love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Bynder goes far beyond managing digital assets. Our AI powered digital asset management platform enables teams to conquer the chaos of proliferating content, touch points, and relationships in order to thrive. With intuitive, AI powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets-inspiring teams, delighting customers, and elevating businesses. Join our global team of 600+ 'Byndies' and contribute to shaping the future of digital asset management! As a leader in the industry, our AI capabilities empower over 1.4M users across 3,700+ organizations, including Spotify, Puma, Five Guys and Icelandair to work smarter with their content. With a commitment to innovation and a presence in seven offices worldwide, Bynder offers a dynamic environment where you can make a real impact. Ready to grow your career by helping the world's leading brands create exceptional content experiences and thrive? Explore this opportunity and apply now to join our talented team. The Senior Marketing Manager, Customer Expansion, is a strategic leader responsible for designing, executing, and scaling global event programs that deepen customer relationships, drive account growth, and accelerate expansion revenue. This role owns a portfolio of high impact customer events-such as Bynder Connect, executive roundtables, product deep dive workshops, and regional customer experiences-that strengthen retention, advocacy, and long term value. Key Responsibilities: Strategic Leadership & Program Ownership Define and lead the customer expansion event strategy aligned with customer marketing, account management, and revenue goals. Shape a cohesive global event portfolio that enhances adoption, showcases value realization, and supports multi product expansion. Operate with high autonomy, determining event priorities, frameworks, and success criteria. Customer Impact & Business Outcomes Own outcomes tied to customer retention, expansion pipeline influence, product adoption, and executive engagement. Build event experiences that elevate customer advocacy, deepen relationships, and reinforce strategic partnership with key accounts. Ensure events directly support customer lifecycle objectives, including renewal, upsell, and cross sell motions. Event Execution & Communication Strategy Lead large scale and high touch customer events, ensuring high quality execution and measurable business value. Develop and own communication and audience acquisition strategies to drive targeted attendance, including C suite engagement. Collaborate with Content and Product leadership on event narratives and content journeys that highlight customer success, product innovation, and strategic outcomes. Executive & Cross Functional Alignment Partner closely with Customer Success, Sales, Product Marketing, and Executive Leadership to align event goals with customer growth priorities. Influence stakeholders across global teams, building consensus on messaging, audience targeting, and success metrics. Serve as a trusted advisor to executives on customer engagement strategy. Resource & Budget Management Direct internal teams, agencies, and production partners, managing substantial budgets and ensuring ROI. Align resources and investments with high impact customer expansion initiatives. Expertise & Innovation Demonstrate mastery in customer engagement strategy, experiential design, and event driven revenue acceleration. Innovate new formats, programs, and experiences that deepen customer connection and promote long term account growth. Act as an internal subject matter expert on best in class customer events and executive engagement experiences. Qualifications: Extensive experience leading customer focused events in B2B or enterprise environments. Proven ability to influence senior executives, customers, and cross functional stakeholders. Strong competency in event communications, content strategy, and customer engagement. Demonstrated ability to manage complex budgets, vendors, and global programs. Exceptional interpersonal, strategic planning, and decision making skills. Our Commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective make Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder's dedication to being an Even Better Bynder is a constant, evolving commitment that includes education, listening, and action. All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V
Apr 03, 2026
Full time
Bynder goes far beyond managing digital assets. Our AI powered digital asset management platform enables teams to conquer the chaos of proliferating content, touch points, and relationships in order to thrive. With intuitive, AI powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets-inspiring teams, delighting customers, and elevating businesses. Join our global team of 600+ 'Byndies' and contribute to shaping the future of digital asset management! As a leader in the industry, our AI capabilities empower over 1.4M users across 3,700+ organizations, including Spotify, Puma, Five Guys and Icelandair to work smarter with their content. With a commitment to innovation and a presence in seven offices worldwide, Bynder offers a dynamic environment where you can make a real impact. Ready to grow your career by helping the world's leading brands create exceptional content experiences and thrive? Explore this opportunity and apply now to join our talented team. The Senior Marketing Manager, Customer Expansion, is a strategic leader responsible for designing, executing, and scaling global event programs that deepen customer relationships, drive account growth, and accelerate expansion revenue. This role owns a portfolio of high impact customer events-such as Bynder Connect, executive roundtables, product deep dive workshops, and regional customer experiences-that strengthen retention, advocacy, and long term value. Key Responsibilities: Strategic Leadership & Program Ownership Define and lead the customer expansion event strategy aligned with customer marketing, account management, and revenue goals. Shape a cohesive global event portfolio that enhances adoption, showcases value realization, and supports multi product expansion. Operate with high autonomy, determining event priorities, frameworks, and success criteria. Customer Impact & Business Outcomes Own outcomes tied to customer retention, expansion pipeline influence, product adoption, and executive engagement. Build event experiences that elevate customer advocacy, deepen relationships, and reinforce strategic partnership with key accounts. Ensure events directly support customer lifecycle objectives, including renewal, upsell, and cross sell motions. Event Execution & Communication Strategy Lead large scale and high touch customer events, ensuring high quality execution and measurable business value. Develop and own communication and audience acquisition strategies to drive targeted attendance, including C suite engagement. Collaborate with Content and Product leadership on event narratives and content journeys that highlight customer success, product innovation, and strategic outcomes. Executive & Cross Functional Alignment Partner closely with Customer Success, Sales, Product Marketing, and Executive Leadership to align event goals with customer growth priorities. Influence stakeholders across global teams, building consensus on messaging, audience targeting, and success metrics. Serve as a trusted advisor to executives on customer engagement strategy. Resource & Budget Management Direct internal teams, agencies, and production partners, managing substantial budgets and ensuring ROI. Align resources and investments with high impact customer expansion initiatives. Expertise & Innovation Demonstrate mastery in customer engagement strategy, experiential design, and event driven revenue acceleration. Innovate new formats, programs, and experiences that deepen customer connection and promote long term account growth. Act as an internal subject matter expert on best in class customer events and executive engagement experiences. Qualifications: Extensive experience leading customer focused events in B2B or enterprise environments. Proven ability to influence senior executives, customers, and cross functional stakeholders. Strong competency in event communications, content strategy, and customer engagement. Demonstrated ability to manage complex budgets, vendors, and global programs. Exceptional interpersonal, strategic planning, and decision making skills. Our Commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective make Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder's dedication to being an Even Better Bynder is a constant, evolving commitment that includes education, listening, and action. All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
Apr 03, 2026
Full time
Overview Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and high-performing teams that deliver measurable outcomes and exceptional experiences as a player-coach? If so, we'd love to hear from you! The impact you will have: As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both regions. You'll ensure your assigned customers and others achieve tangible value from Elliptic's blockchain analytics solutions, resulting in strong retention, expansion, and advocacy outcomes. This is a highly collaborative and strategic role - influencing product direction, scaling best practices across geographies, and aligning your team's initiatives with global business objectives. You'll create a unified, customer-centric culture while respecting local market dynamics and time zones. What you'll do Own and manage a subset of key accounts, ensuring health and success with our product, securing renewals and expanding ARR Manage, mentor, and develop a distributed team of Customer Success Managers across EMEA and APAC Define and execute regional Customer Success strategies in alignment with the global vision, adapting for regional market needs Partner with the Global Director of Customer Success to set goals, track performance metrics (NDR, GDR, churn), and drive global consistency Support CSMs in high-value strategic account management, ensuring customer adoption, retention, and expansion Build scalable frameworks for onboarding, health scoring, success planning, and ongoing value realization Collaborate with cross-functional stakeholders such as Sales, Product, Operations, and Marketing to ensure frictionless customer experiences Represent the voice of global customers by gathering regional insights and informing product roadmaps Drive continuous improvement of processes, tools, and playbooks across both regions Champion collaboration between regions, fostering a culture of shared learning and global best practice Occasionally engage directly with strategic enterprise customers to ensure alignment with their executive stakeholders Work flexibly across time zones, coordinating with global peers and customers to meet business needs You will be a great fit here if you: Enjoy managing top customers and understand the importance of successfully leading them to short and long term success Have proven success leading distributed Customer Success or Account Management teams in a SaaS environment Are strategic but hands-on, equally comfortable defining global frameworks as working on key customer relationships Possess excellent leadership, coaching, and people development skills, creating high-performance and high-trust teams Take a data-driven approach to decision-making, using customer and business metrics to inform strategy Are comfortable navigating cultural and operational differences across EMEA and APAC markets Have exceptional communication, relationship-building, and stakeholder management abilities Embrace flexibility and are able to manage priorities across multiple time zones Thrive in a dynamic, fast-moving environment and champion collaboration across regions and departments Address problems immediately and can work across functions to solve problems Enjoy working with pace and energy, building team spirit and cultivating unity and commitment among the team Our ideal candidate has: 7+ years in Customer Success or Account Management roles, including at least 3 years of people management experience Strong track record of delivering retention, expansion, and satisfaction targets in a B2B SaaS setting Proven experience managing customers and teams across multiple regions (EMEA & APAC preferred) Operational excellence in process design, forecasting, and metrics tracking Experience working in or with Crypto, Financial Services, Payments, RegTech, or technology companies A global mindset - curious, culturally aware, and adaptable Interest in blockchain, cryptocurrency, or digital asset industries Bonus Points for: Experience scaling Customer Success operations Comfort with flexible work hours and asynchronous collaboration tools Benefits Competitive salary Share Options Holiday - 25 days of annual leave in addition to US Public Holidays Health insurance Personal training budget Laptop + equipment you need Home office allowance Full access to Spill Mental Health Support
Overview We are working with a small but thriving independent accountancy firm based in South West Kent that is looking to appoint an experienced Client Manager as part of its continued growth. This is an excellent opportunity for a practice professional seeking a long-term role within a stable, supportive firm that values client relationships and quality service over volume. The role You will take ownership of a mixed portfolio of clients, acting as their primary point of contact and ensuring a high standard of service delivery. The role is hands-on and client-facing, with a strong emphasis on relationship management and communication. Key responsibilities Managing a varied portfolio of owner-managed businesses and individuals Reviewing accounts, management accounts, VAT returns and compliance work Acting as the main contact for clients, responding to queries and providing proactive support Building and maintaining long-term client relationships Liaising with internal team members to ensure deadlines and standards are met Supporting the partners with client retention and development Candidate requirements Minimum of 5 years' experience within an accountancy practice Proven experience managing a mixed client portfolio Strong communication skills with confidence dealing directly with clients Comfortable building, developing and maintaining client relationships Well organised, reliable and able to manage multiple deadlines Qualified or qualified by experience (ACA / ACCA / AAT all considered) Why apply Small, friendly and well-established independent firm Genuine long-term opportunity with scope to grow and progress High level of client interaction and autonomy Supportive working environment with a strong focus on quality and relationships This role would suit someone who enjoys being close to clients, values continuity, and is looking to build a long-term career within a respected local practice. For further information on this or indeed any other Practice role then please do not hesitate to contact Robin in the first instance. Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Apr 03, 2026
Full time
Overview We are working with a small but thriving independent accountancy firm based in South West Kent that is looking to appoint an experienced Client Manager as part of its continued growth. This is an excellent opportunity for a practice professional seeking a long-term role within a stable, supportive firm that values client relationships and quality service over volume. The role You will take ownership of a mixed portfolio of clients, acting as their primary point of contact and ensuring a high standard of service delivery. The role is hands-on and client-facing, with a strong emphasis on relationship management and communication. Key responsibilities Managing a varied portfolio of owner-managed businesses and individuals Reviewing accounts, management accounts, VAT returns and compliance work Acting as the main contact for clients, responding to queries and providing proactive support Building and maintaining long-term client relationships Liaising with internal team members to ensure deadlines and standards are met Supporting the partners with client retention and development Candidate requirements Minimum of 5 years' experience within an accountancy practice Proven experience managing a mixed client portfolio Strong communication skills with confidence dealing directly with clients Comfortable building, developing and maintaining client relationships Well organised, reliable and able to manage multiple deadlines Qualified or qualified by experience (ACA / ACCA / AAT all considered) Why apply Small, friendly and well-established independent firm Genuine long-term opportunity with scope to grow and progress High level of client interaction and autonomy Supportive working environment with a strong focus on quality and relationships This role would suit someone who enjoys being close to clients, values continuity, and is looking to build a long-term career within a respected local practice. For further information on this or indeed any other Practice role then please do not hesitate to contact Robin in the first instance. Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Location: Oval, London. 5 days onsite. Type: Full-time Salary: £65-80K OTE If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance What we're building and why Here's the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers' pay. So we're doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we've already saved schools over £30 million, that's gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we're scaling fast in the UK and the US . It's an exciting time to join, have a huge impact, and grow alongside us. Looking to make a difference? You'll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We're still young and you'll play a pivotal role in the growth of the company and team. Responsibilities Responsible for the commercial success of Zen in supporting secondary schools in London. Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams Collaborate with team leaders across the business, design and execute effective campaigns. Provide line management to Account Managers Increase efficiency of days booked and build strategic relationships with stakeholders Build senior strategic relationships with senior stakeholders within your region - Executive School leaders, Trust CEOs etc. Success KPIs YoY revenue growth of schools in London YoY Active school growth of schools in London YoY School retention- Growth of schools in new markets Effective marketing and new business campaigns with how we attract schools & staff Resourcing efficiency and prioritisation; candidates vetted and placed Platform adoption % of Zen Educate features Requirements Prior management experience of at least one year, with direct line management of more than two people. Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges. Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field. A history of rapid career growth and be excited about further growth opportunities. A solution-oriented mindset, be a team player and have an understanding of the importance of collaboration. What's in it for you? Work that you want to talk about Health insurance Life insurance Cycle to work scheme Electric car scheme Ownership in the company 25+ days of holiday Summer hours with shorter days during holidays in August and an early Friday finish Fun-loving, tight-knit team solving a problem that makes a difference Diversity and Inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Apr 03, 2026
Full time
Location: Oval, London. 5 days onsite. Type: Full-time Salary: £65-80K OTE If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance What we're building and why Here's the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers' pay. So we're doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we've already saved schools over £30 million, that's gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we're scaling fast in the UK and the US . It's an exciting time to join, have a huge impact, and grow alongside us. Looking to make a difference? You'll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We're still young and you'll play a pivotal role in the growth of the company and team. Responsibilities Responsible for the commercial success of Zen in supporting secondary schools in London. Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams Collaborate with team leaders across the business, design and execute effective campaigns. Provide line management to Account Managers Increase efficiency of days booked and build strategic relationships with stakeholders Build senior strategic relationships with senior stakeholders within your region - Executive School leaders, Trust CEOs etc. Success KPIs YoY revenue growth of schools in London YoY Active school growth of schools in London YoY School retention- Growth of schools in new markets Effective marketing and new business campaigns with how we attract schools & staff Resourcing efficiency and prioritisation; candidates vetted and placed Platform adoption % of Zen Educate features Requirements Prior management experience of at least one year, with direct line management of more than two people. Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges. Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field. A history of rapid career growth and be excited about further growth opportunities. A solution-oriented mindset, be a team player and have an understanding of the importance of collaboration. What's in it for you? Work that you want to talk about Health insurance Life insurance Cycle to work scheme Electric car scheme Ownership in the company 25+ days of holiday Summer hours with shorter days during holidays in August and an early Friday finish Fun-loving, tight-knit team solving a problem that makes a difference Diversity and Inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Bynder goes far beyond managing digital assets. Our AI-powered digital asset management platform enables teams to conquer the chaos of proliferating content, touch points, and relationships in order to thrive. With intuitive, AI-powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets-inspiring teams, delighting customers, and elevating businesses. Join our global team of 600+ 'Byndies' and contribute to shaping the future of digital asset management! As a leader in the industry, our AI capabilities empower over 1.7M users across 4,000+ organizations, including Spotify, Puma, Five Guys and Icelandair to work smarter with their content. With a commitment to innovation and a presence in eight offices worldwide, Bynder offers a dynamic environment where you can make a real impact. Ready to grow your career by helping the world's leading brands create exceptional content experiences and thrive?Explore this opportunity and apply now to join our talented team. The Senior Marketing Manager, Customer Expansion, is a strategic leader responsible for designing, executing, and scaling global event programs that deepen customer relationships, drive account growth, and accelerate expansion revenue. This role owns a portfolio of high-impact customer events-such as Bynder Connect, executive roundtables, product deep-dive workshops, and regional customer experiences-that strengthen retention, advocacy, and long-term value. Key Responsibilities: Strategic Leadership & Program Ownership Define and lead the customer expansion event strategy aligned with customer marketing, account management, and revenue goals. Shape a cohesive global event portfolio that enhances adoption, showcases value realization, and supports multi-product expansion. Operate with high autonomy, determining event priorities, frameworks, and success criteria. Customer Impact & Business Outcomes Own outcomes tied to customer retention, expansion pipeline influence, product adoption, and executive engagement. Build event experiences that elevate customer advocacy, deepen relationships, and reinforce strategic partnership with key accounts. Ensure events directly support customer lifecycle objectives, including renewal, upsell, and cross-sell motions. Event Execution & Communication Strategy Lead large-scale and high-touch customer events, ensuring high-quality execution and measurable business value. Develop and own communication and audience-acquisition strategies to drive targeted attendance, including C-suite engagement. Collaborate with Content and Product leadership on event narratives and content journeys that highlight customer success, product innovation, and strategic outcomes. Executive & Cross-Functional Alignment Partner closely with Customer Success, Sales, Product Marketing, and Executive Leadership to align event goals with customer growth priorities. Influence stakeholders across global teams, building consensus on messaging, audience targeting, and success metrics. Serve as a trusted advisor to executives on customer engagement strategy. Resource & Budget Management Direct internal teams, agencies, and production partners, managing substantial budgets and ensuring ROI. Align resources and investments with high-impact customer expansion initiatives. Expertise & Innovation Demonstrate mastery in customer engagement strategy, experiential design, and event-driven revenue acceleration. Innovate new formats, programs, and experiences that deepen customer connection and promote long-term account growth. Act as an internal subject matter expert on best in class customer events and executive engagement experiences. Qualifications: Extensive experience leading customer focused events in B2B or enterprise environments. Proven ability to influence senior executives, customers, and cross functional stakeholders. Strong competency in event communications, content strategy, and customer engagement. Demonstrated ability to manage complex budgets, vendors, and global programs. Exceptional interpersonal, strategic planning, and decision making skills. Our Commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective makes Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder's dedication to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action. All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V
Apr 03, 2026
Full time
Bynder goes far beyond managing digital assets. Our AI-powered digital asset management platform enables teams to conquer the chaos of proliferating content, touch points, and relationships in order to thrive. With intuitive, AI-powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets-inspiring teams, delighting customers, and elevating businesses. Join our global team of 600+ 'Byndies' and contribute to shaping the future of digital asset management! As a leader in the industry, our AI capabilities empower over 1.7M users across 4,000+ organizations, including Spotify, Puma, Five Guys and Icelandair to work smarter with their content. With a commitment to innovation and a presence in eight offices worldwide, Bynder offers a dynamic environment where you can make a real impact. Ready to grow your career by helping the world's leading brands create exceptional content experiences and thrive?Explore this opportunity and apply now to join our talented team. The Senior Marketing Manager, Customer Expansion, is a strategic leader responsible for designing, executing, and scaling global event programs that deepen customer relationships, drive account growth, and accelerate expansion revenue. This role owns a portfolio of high-impact customer events-such as Bynder Connect, executive roundtables, product deep-dive workshops, and regional customer experiences-that strengthen retention, advocacy, and long-term value. Key Responsibilities: Strategic Leadership & Program Ownership Define and lead the customer expansion event strategy aligned with customer marketing, account management, and revenue goals. Shape a cohesive global event portfolio that enhances adoption, showcases value realization, and supports multi-product expansion. Operate with high autonomy, determining event priorities, frameworks, and success criteria. Customer Impact & Business Outcomes Own outcomes tied to customer retention, expansion pipeline influence, product adoption, and executive engagement. Build event experiences that elevate customer advocacy, deepen relationships, and reinforce strategic partnership with key accounts. Ensure events directly support customer lifecycle objectives, including renewal, upsell, and cross-sell motions. Event Execution & Communication Strategy Lead large-scale and high-touch customer events, ensuring high-quality execution and measurable business value. Develop and own communication and audience-acquisition strategies to drive targeted attendance, including C-suite engagement. Collaborate with Content and Product leadership on event narratives and content journeys that highlight customer success, product innovation, and strategic outcomes. Executive & Cross-Functional Alignment Partner closely with Customer Success, Sales, Product Marketing, and Executive Leadership to align event goals with customer growth priorities. Influence stakeholders across global teams, building consensus on messaging, audience targeting, and success metrics. Serve as a trusted advisor to executives on customer engagement strategy. Resource & Budget Management Direct internal teams, agencies, and production partners, managing substantial budgets and ensuring ROI. Align resources and investments with high-impact customer expansion initiatives. Expertise & Innovation Demonstrate mastery in customer engagement strategy, experiential design, and event-driven revenue acceleration. Innovate new formats, programs, and experiences that deepen customer connection and promote long-term account growth. Act as an internal subject matter expert on best in class customer events and executive engagement experiences. Qualifications: Extensive experience leading customer focused events in B2B or enterprise environments. Proven ability to influence senior executives, customers, and cross functional stakeholders. Strong competency in event communications, content strategy, and customer engagement. Demonstrated ability to manage complex budgets, vendors, and global programs. Exceptional interpersonal, strategic planning, and decision making skills. Our Commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective makes Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder's dedication to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action. All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V
We are seeking a Senior Executive to join our growing Commercial Team and lead bunch's expansion within our newest high-potential markets (UK, Luxembourg) and support the acquisition of large Private Equity funds. Reporting directly to our VP Commercial, you will play a pivotal role in shaping our company's growth trajectory, ensuring strategic alignment of sales activities with our business goals. How the role contributes to the company's vision This role is key to supporting bunch's growth going forward. You will establish and execute our commercial strategy with Enterprise customers, including larger Private Equity funds, leading to Bunch becoming the industry standard for private market investments. A successful hire will contribute to setting our Commercial strategy at pace. You will play a key role in building further market knowledge and relations with potential Private Equity customers, supporting bunch during a pivotal time. Top responsibilities Acquire new Enterprise customers across our markets (inbound and outbound). Co-build a commercial acquisition strategy for new customer segments, mostly large Private Equity funds. Build and maintain relationships between bunch and i) General Partners (GPs) / CFOs / COOs of prospect and client funds, and ii) Angel investors. Understand the pain points faced by prospects and customers to develop account plans for specific lists of target accounts, including demand generation and closing plans. Stay informed about the competitive landscape to create winning proposals and pricing strategies. Collaborate with the Strategy, Marketing, and Customer Success teams to develop best practices for generating demand and increasing customer engagement within the target accounts. Create business cases that demonstrate the business value and return on investment clients can expect by using bunch. Nurture client relationships, strive for process excellence that allows us to maximise customer satisfaction and ensure long-term retention. What you should bring with you At least 5 years of experience as an Account Executive or in a commercial role, ideally within the private investment market. A local network of Private Equity Fund Managers in London is a strong differentiator. Excellent relationship-building and communication skills that enable you to gain trust through authenticity, expertise, and rapport-building. A results-oriented, impact-driven mindset: you're curious to understand the broader context and expected outcomes, and you approach tasks with an entrepreneurial spirit to get things done. Customer-centricity: you proactively understand and champion our customers' goals, always striving to provide value and align with their objectives. Operational excellence in SaaS sales: you're skilled in optimising the sales process, analysing conversion rates, managing end-to-end sales funnels, and ensuring pipeline efficiency. Business-level fluency in English. Why you should join bunch Join our Commercial team during a pivotal time and high growth momentum Take part in a network of people passionate about investment and work closely with the most interesting players in the private market. Benefit from working with a diverse mix of talents, unrivalled energy and team spirit within a culture of drive and ownership. Flexible hours, hybrid office setup, and 28 days of vacation per year plus public holidays. A competitive compensation package. A great tech and work setup with everything you need. What your interview journey will look like Initial call with our VP Commercial (30 min) Deep dive Interview with the team (60 min) Founder interview (30 min) About bunch bunch is an investment tech startup founded in Berlin in 2021. With a proven track record, bunch has garnered trust from leading fund managers and institutional LPs, who have collectively committed over €5 billion through the platform, with more than 8000 investors trusting us. The private markets are experiencing unprecedented growth with alternative assets expected to reach nearly $40 trillion by the end of the decade, yet still reliant on outdated tools and methods. We closed our $15.5 million Series A to accelerate bunch's mission to bring a trillion-dollar industry into the 21st century and drive a much-needed digital transformation, and are preparing for the next stage of our growth! At bunch, we are committed to creating an inclusive environment for all employees because we value and celebrate diversity. We are an equal opportunity employer, which means we do not tolerate discrimination toward any of our applicants or employees.
Apr 02, 2026
Full time
We are seeking a Senior Executive to join our growing Commercial Team and lead bunch's expansion within our newest high-potential markets (UK, Luxembourg) and support the acquisition of large Private Equity funds. Reporting directly to our VP Commercial, you will play a pivotal role in shaping our company's growth trajectory, ensuring strategic alignment of sales activities with our business goals. How the role contributes to the company's vision This role is key to supporting bunch's growth going forward. You will establish and execute our commercial strategy with Enterprise customers, including larger Private Equity funds, leading to Bunch becoming the industry standard for private market investments. A successful hire will contribute to setting our Commercial strategy at pace. You will play a key role in building further market knowledge and relations with potential Private Equity customers, supporting bunch during a pivotal time. Top responsibilities Acquire new Enterprise customers across our markets (inbound and outbound). Co-build a commercial acquisition strategy for new customer segments, mostly large Private Equity funds. Build and maintain relationships between bunch and i) General Partners (GPs) / CFOs / COOs of prospect and client funds, and ii) Angel investors. Understand the pain points faced by prospects and customers to develop account plans for specific lists of target accounts, including demand generation and closing plans. Stay informed about the competitive landscape to create winning proposals and pricing strategies. Collaborate with the Strategy, Marketing, and Customer Success teams to develop best practices for generating demand and increasing customer engagement within the target accounts. Create business cases that demonstrate the business value and return on investment clients can expect by using bunch. Nurture client relationships, strive for process excellence that allows us to maximise customer satisfaction and ensure long-term retention. What you should bring with you At least 5 years of experience as an Account Executive or in a commercial role, ideally within the private investment market. A local network of Private Equity Fund Managers in London is a strong differentiator. Excellent relationship-building and communication skills that enable you to gain trust through authenticity, expertise, and rapport-building. A results-oriented, impact-driven mindset: you're curious to understand the broader context and expected outcomes, and you approach tasks with an entrepreneurial spirit to get things done. Customer-centricity: you proactively understand and champion our customers' goals, always striving to provide value and align with their objectives. Operational excellence in SaaS sales: you're skilled in optimising the sales process, analysing conversion rates, managing end-to-end sales funnels, and ensuring pipeline efficiency. Business-level fluency in English. Why you should join bunch Join our Commercial team during a pivotal time and high growth momentum Take part in a network of people passionate about investment and work closely with the most interesting players in the private market. Benefit from working with a diverse mix of talents, unrivalled energy and team spirit within a culture of drive and ownership. Flexible hours, hybrid office setup, and 28 days of vacation per year plus public holidays. A competitive compensation package. A great tech and work setup with everything you need. What your interview journey will look like Initial call with our VP Commercial (30 min) Deep dive Interview with the team (60 min) Founder interview (30 min) About bunch bunch is an investment tech startup founded in Berlin in 2021. With a proven track record, bunch has garnered trust from leading fund managers and institutional LPs, who have collectively committed over €5 billion through the platform, with more than 8000 investors trusting us. The private markets are experiencing unprecedented growth with alternative assets expected to reach nearly $40 trillion by the end of the decade, yet still reliant on outdated tools and methods. We closed our $15.5 million Series A to accelerate bunch's mission to bring a trillion-dollar industry into the 21st century and drive a much-needed digital transformation, and are preparing for the next stage of our growth! At bunch, we are committed to creating an inclusive environment for all employees because we value and celebrate diversity. We are an equal opportunity employer, which means we do not tolerate discrimination toward any of our applicants or employees.
National Strategic Account Manager Permanent Remote Based - Travelling in around the UK and Ireland Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business-one that's changing the world for the better. National Strategic Account Manager role is responsible for developing, managing, and expanding relationships with designated high-value strategic accounts. This role focuses on long term partnership development, revenue growth, cross functional collaboration, and delivering integrated solutions that align with customer business objectives. As a National Strategic Account Manager, you will be responsible for executing national account strategies within a designated geographic region by engaging with national client teams, identifying national opportunities and working closely with key internal stakeholders to drive strong sales performance and a deep adoption of our technology within the account, through value articulation around energy efficiency, carbon abatement and space optimisation. This role covers 50% national accounts and 50% OEM. Key Accountabilities National Account Planning & Development Develop and execute comprehensive multi year national account plans/OEM aligned with Armstrong's growth objectives and customer business strategies. Build and maintain executive level relationships across engineering, procurement, operations, and C suite stakeholders to strengthen long term partnerships. Identify enterprise wide standardisation and expansion opportunities across facilities, regions, and business units. Lead regular business reviews with customers to demonstrate value delivered, align on future initiatives, and protect incumbent positions. Revenue Growth & Financial Performance Achieve or exceed assigned revenue, margin, and growth targets within designated strategic accounts. Drive cross selling and upselling initiatives across Armstrong's pumps, controls, digital solutions, and lifecycle service offerings. Lead commercial negotiations, pricing strategies, and long term contract agreements to optimise profitability and competitiveness. Maintain accurate forecasting, pipeline management, and financial reporting using CRM and internal sales tools. Solution Selling & Technical Leadership Lead consultative sales engagements focused on energy efficiency, system optimisation, and decarbonisation initiatives. Collaborate with engineering and application teams to develop tailored technical and commercial solutions. Present total cost of ownership (TCO) and ROI based value propositions to technical and executive audiences. Support customer sustainability and ESG objectives by demonstrating measurable energy and performance improvements. Integration with RSEC team for proposal development Cross Functional Leadership & Internal Coordination Serve as the primary internal point of accountability for all activities related to assigned strategic accounts. Coordinate with sales, engineering, operations, marketing, and service teams to ensure seamless project execution. Advocate for customer priorities internally to ensure responsiveness and high service levels. Facilitate executive engagement between Armstrong leadership and customer stakeholders when required. Customer Relationship Management & Retention Establish and maintain strong, trust based relationships across multiple levels within customer organisations. Proactively monitor customer satisfaction and resolve issues to ensure long term retention. Identify modernisation, retrofit, and lifecycle service opportunities within the installed base. Protect and grow Armstrong's market share within assigned accounts through proactive engagement and competitive awareness. Market Intelligence & Strategic Insights Monitor industry trends, competitive activity, and emerging technologies within HVAC/OEM and fluid flow markets. Provide actionable market feedback to product management and leadership teams. Identify new vertical or geographic growth opportunities within strategic accounts. Contribute insights to regional and global sales strategy development. What We're Looking For To thrive in this role, you should bring: Education and Experience Bachelor's degree in Mechanical Engineering, Business, or related discipline required or substantial equivalent experience. MBA or advanced business/technical degree preferred. Substantial experience in B2B technical sales within HVAC/Data Centres, OEM, district energy, pumping systems, fluid handling, building systems, or industrial solutions. Demonstrated success managing large enterprise or national accounts. Substantial experience in negotiating complex commercial contracts and long term agreements. Proven track record of achieving large financial targets Technical Skills Strong understanding of HVAC/OEM systems, hydronic systems, pumping technologies, and fluid flow applications. Knowledge of energy efficiency principles, system optimisation, and lifecycle cost analysis. Ability to interpret engineering drawings, system schematics, and technical specifications. Proficiency in financial modelling, ROI/TCO analysis, and value based pricing strategies. Experience negotiating complex contracts and long term supply agreements. Competency in CRM systems (e.g., Salesforce) and sales forecasting tools. Understanding of sustainability, ESG initiatives, and decarbonisation strategies in commercial and industrial environment Soft Skills Strategic thinking with the ability to align customer objectives to long term business growth. Executive presence and confidence engaging senior level stakeholders. Strong consultative selling and influencing skills without direct authority. Excellent communication and presentation skills, both technical and commercial. High emotional intelligence and relationship building capability. Results driven mindset with strong accountability and ownership. Negotiation and conflict resolution skills in complex, multi stakeholder environments. Collaborative leadership approach with cross functional teams. Adaptability and resilience in long sales cycle, competitive markets Why Armstrong Fluid Technology? By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.
Apr 02, 2026
Full time
National Strategic Account Manager Permanent Remote Based - Travelling in around the UK and Ireland Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business-one that's changing the world for the better. National Strategic Account Manager role is responsible for developing, managing, and expanding relationships with designated high-value strategic accounts. This role focuses on long term partnership development, revenue growth, cross functional collaboration, and delivering integrated solutions that align with customer business objectives. As a National Strategic Account Manager, you will be responsible for executing national account strategies within a designated geographic region by engaging with national client teams, identifying national opportunities and working closely with key internal stakeholders to drive strong sales performance and a deep adoption of our technology within the account, through value articulation around energy efficiency, carbon abatement and space optimisation. This role covers 50% national accounts and 50% OEM. Key Accountabilities National Account Planning & Development Develop and execute comprehensive multi year national account plans/OEM aligned with Armstrong's growth objectives and customer business strategies. Build and maintain executive level relationships across engineering, procurement, operations, and C suite stakeholders to strengthen long term partnerships. Identify enterprise wide standardisation and expansion opportunities across facilities, regions, and business units. Lead regular business reviews with customers to demonstrate value delivered, align on future initiatives, and protect incumbent positions. Revenue Growth & Financial Performance Achieve or exceed assigned revenue, margin, and growth targets within designated strategic accounts. Drive cross selling and upselling initiatives across Armstrong's pumps, controls, digital solutions, and lifecycle service offerings. Lead commercial negotiations, pricing strategies, and long term contract agreements to optimise profitability and competitiveness. Maintain accurate forecasting, pipeline management, and financial reporting using CRM and internal sales tools. Solution Selling & Technical Leadership Lead consultative sales engagements focused on energy efficiency, system optimisation, and decarbonisation initiatives. Collaborate with engineering and application teams to develop tailored technical and commercial solutions. Present total cost of ownership (TCO) and ROI based value propositions to technical and executive audiences. Support customer sustainability and ESG objectives by demonstrating measurable energy and performance improvements. Integration with RSEC team for proposal development Cross Functional Leadership & Internal Coordination Serve as the primary internal point of accountability for all activities related to assigned strategic accounts. Coordinate with sales, engineering, operations, marketing, and service teams to ensure seamless project execution. Advocate for customer priorities internally to ensure responsiveness and high service levels. Facilitate executive engagement between Armstrong leadership and customer stakeholders when required. Customer Relationship Management & Retention Establish and maintain strong, trust based relationships across multiple levels within customer organisations. Proactively monitor customer satisfaction and resolve issues to ensure long term retention. Identify modernisation, retrofit, and lifecycle service opportunities within the installed base. Protect and grow Armstrong's market share within assigned accounts through proactive engagement and competitive awareness. Market Intelligence & Strategic Insights Monitor industry trends, competitive activity, and emerging technologies within HVAC/OEM and fluid flow markets. Provide actionable market feedback to product management and leadership teams. Identify new vertical or geographic growth opportunities within strategic accounts. Contribute insights to regional and global sales strategy development. What We're Looking For To thrive in this role, you should bring: Education and Experience Bachelor's degree in Mechanical Engineering, Business, or related discipline required or substantial equivalent experience. MBA or advanced business/technical degree preferred. Substantial experience in B2B technical sales within HVAC/Data Centres, OEM, district energy, pumping systems, fluid handling, building systems, or industrial solutions. Demonstrated success managing large enterprise or national accounts. Substantial experience in negotiating complex commercial contracts and long term agreements. Proven track record of achieving large financial targets Technical Skills Strong understanding of HVAC/OEM systems, hydronic systems, pumping technologies, and fluid flow applications. Knowledge of energy efficiency principles, system optimisation, and lifecycle cost analysis. Ability to interpret engineering drawings, system schematics, and technical specifications. Proficiency in financial modelling, ROI/TCO analysis, and value based pricing strategies. Experience negotiating complex contracts and long term supply agreements. Competency in CRM systems (e.g., Salesforce) and sales forecasting tools. Understanding of sustainability, ESG initiatives, and decarbonisation strategies in commercial and industrial environment Soft Skills Strategic thinking with the ability to align customer objectives to long term business growth. Executive presence and confidence engaging senior level stakeholders. Strong consultative selling and influencing skills without direct authority. Excellent communication and presentation skills, both technical and commercial. High emotional intelligence and relationship building capability. Results driven mindset with strong accountability and ownership. Negotiation and conflict resolution skills in complex, multi stakeholder environments. Collaborative leadership approach with cross functional teams. Adaptability and resilience in long sales cycle, competitive markets Why Armstrong Fluid Technology? By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.
About the Role Validity is hiring an experienced, enterprise-level Senior Account Manager to lead key, large-scale client relationships. This role focuses on long term growth, strategic retention, and expansion within complex organizations. The Senior Account Manager will act as the strategic owner between clients and internal teams-including sales, product, and technology-to drive value and ensure client success. Success in this role requires deep client understanding, executive level communication, and the ability to drive opportunities for upsell, cross sell, and account expansion. You will be responsible for driving revenue growth within existing customer accounts by nurturing trusted, strategic relationships. This includes gaining a comprehensive understanding of your customer's needs and creating tailored account strategies that align with their goals, backed by compelling business cases for various personas. You'll leverage insights into customer operations, industry trends, and competitive positioning to build and execute a roadmap for both short term and long term growth within your assigned accounts. This is a role for an experienced Senior/Lead Senior Account Manager with a minimum of 7 10 years of directly related experience in similar roles at B2B SaaS organizations with a history of demonstrated performance meeting and exceeding quota, revenue and performance goals. Team Dynamic Commitment to Win - Consistently achieve personal and professional goals. Intellectual Curiosity - A strong desire to learn, understand and ask thoughtful questions. Critical Strategic Thinking - The ability to find and synthesize information, apply logic to problems, and quickly analyze information to provide a recommendation. Coachability - Humble, acknowledge strengths and weaknesses, take feedback well, and translate it into actionable solutions. Strong Communicator. Self starter who can work independently and with a team as necessary to secure business. Passion for providing solutions to ensure our clients' success. Position Duties and Responsibilities Achieve trusted advisor status individually and establish, nurture and grow relationships between accounts and internal executive teams. Learn and understand customers' strategic objectives, growth plans, tech stack, competitive landscape and industry trends. Develop detailed account plans which tie closely to customers' strategic objectives, define a clear growth plan and achieve revenue targets; create demand. Upsell, cross sell and renew accounts while achieving retention and growth targets. Take overall ownership of the end to end sales process utilizing MEDDPICC, coordinate and communicate cross functionally to ensure internal and external stakeholders are aligned and appropriate resources applied as needed. Develop deep industry and product knowledge and expertly command value based messaging to customers. Required Experience, Skills, and Education Minimum of 7 10 years in similar Senior Account Manager (or combination of Senior Account Executive and Senior Account Manager) roles at a B2B SaaS company, managing enterprise level relationships across multiple buying centers for a multi million dollar book of business. Highly effective and strategic user of Agentforce 360 Platform (Formerly Salesforce Platform). Demonstrated track record of achieving retention and growth targets. Proven business development and value based selling capabilities. Strong business acumen, operational and analytical skills; ability to understand complex business environments, structures, drivers and manage your book like a business. Ability to cultivate productive client relationships with a variety of buying personas. Experience developing strategic account plans aimed at creating demand. Ability to think strategically and execute tactically; well developed strategic thinking and problem solving skills. Sales cycle and negotiation expertise. Exceptional verbal and written communication skills, effective and persuasive presentation skills. Focused on identifying local candidates who are immediately available to work a hybrid office based position (Tuesday, Wednesday, and Thursday) in the team's London (Southwark) location. This role is not eligible for relocation or remote work. Ability to travel as needed. Preferred Experience, Skills, and Education Bachelor's degree. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top tier investors, 5 star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, São Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Equal Opportunity Employer Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Privacy Notice Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice.
Apr 02, 2026
Full time
About the Role Validity is hiring an experienced, enterprise-level Senior Account Manager to lead key, large-scale client relationships. This role focuses on long term growth, strategic retention, and expansion within complex organizations. The Senior Account Manager will act as the strategic owner between clients and internal teams-including sales, product, and technology-to drive value and ensure client success. Success in this role requires deep client understanding, executive level communication, and the ability to drive opportunities for upsell, cross sell, and account expansion. You will be responsible for driving revenue growth within existing customer accounts by nurturing trusted, strategic relationships. This includes gaining a comprehensive understanding of your customer's needs and creating tailored account strategies that align with their goals, backed by compelling business cases for various personas. You'll leverage insights into customer operations, industry trends, and competitive positioning to build and execute a roadmap for both short term and long term growth within your assigned accounts. This is a role for an experienced Senior/Lead Senior Account Manager with a minimum of 7 10 years of directly related experience in similar roles at B2B SaaS organizations with a history of demonstrated performance meeting and exceeding quota, revenue and performance goals. Team Dynamic Commitment to Win - Consistently achieve personal and professional goals. Intellectual Curiosity - A strong desire to learn, understand and ask thoughtful questions. Critical Strategic Thinking - The ability to find and synthesize information, apply logic to problems, and quickly analyze information to provide a recommendation. Coachability - Humble, acknowledge strengths and weaknesses, take feedback well, and translate it into actionable solutions. Strong Communicator. Self starter who can work independently and with a team as necessary to secure business. Passion for providing solutions to ensure our clients' success. Position Duties and Responsibilities Achieve trusted advisor status individually and establish, nurture and grow relationships between accounts and internal executive teams. Learn and understand customers' strategic objectives, growth plans, tech stack, competitive landscape and industry trends. Develop detailed account plans which tie closely to customers' strategic objectives, define a clear growth plan and achieve revenue targets; create demand. Upsell, cross sell and renew accounts while achieving retention and growth targets. Take overall ownership of the end to end sales process utilizing MEDDPICC, coordinate and communicate cross functionally to ensure internal and external stakeholders are aligned and appropriate resources applied as needed. Develop deep industry and product knowledge and expertly command value based messaging to customers. Required Experience, Skills, and Education Minimum of 7 10 years in similar Senior Account Manager (or combination of Senior Account Executive and Senior Account Manager) roles at a B2B SaaS company, managing enterprise level relationships across multiple buying centers for a multi million dollar book of business. Highly effective and strategic user of Agentforce 360 Platform (Formerly Salesforce Platform). Demonstrated track record of achieving retention and growth targets. Proven business development and value based selling capabilities. Strong business acumen, operational and analytical skills; ability to understand complex business environments, structures, drivers and manage your book like a business. Ability to cultivate productive client relationships with a variety of buying personas. Experience developing strategic account plans aimed at creating demand. Ability to think strategically and execute tactically; well developed strategic thinking and problem solving skills. Sales cycle and negotiation expertise. Exceptional verbal and written communication skills, effective and persuasive presentation skills. Focused on identifying local candidates who are immediately available to work a hybrid office based position (Tuesday, Wednesday, and Thursday) in the team's London (Southwark) location. This role is not eligible for relocation or remote work. Ability to travel as needed. Preferred Experience, Skills, and Education Bachelor's degree. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top tier investors, 5 star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, São Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Equal Opportunity Employer Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Privacy Notice Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice.
This is an exceptional opportunity to join Rentokil Initial plc, a global support services company, operating in all of the major economies of Europe, North America, Asia Pacific and Africa: We offer a wide range of services to businesses, the public sector and residential customers. Rentokil Initial operates in almost 80 countries with 2019 revenues of >£2.6bn. We are a 'people business' with over 36,000 colleagues. Market leading position in major markets - UK, US, Australia and France. Our core market categories are Pest Control and Hygiene/Washroom services. Cash generative businesses with good operating margins. Contract based businesses with >85% retention rates. Diversified customer base with no customer representing >2% of revenue. A website estate of over 190 websites across 80 countries. Purpose of Role The role of the Organic Search Specialist is to leverage the Organic Search landscape and to lead activities relating to optimisation, Keyword and Competitor Analysis and Technical SEO. In addition, the role will audit, monitor and implement SEO best practice to maximise the discoverability and performance of our websites across organic and paid channels that target local users with the goal of driving lead flow. This role will report into the SEO Manager and sits within the Digital Performance Team working with colleagues in roles covering Data & Insight, Paid Search and Content but will also collaborate with the Customer Experience, Digital Projects & Deployment, Digital Account Management and our key markets globally. Key Responsibilities The Organic Search Specialist will be primarily responsible for leading, planning and executing actions across the Rentokil Initial and subsidiary brand web estate, that directly improve the performance of our targeted search visibility and lead flow. The key responsibilities will span across digital marketing channels for both B2C and B2B audiences across digital marketing platforms and include defining reporting requirements for extraction of data & insights. Responsible for supporting the Search Marketing team across SEO, Data & Insight, and Content to action and deliver priority Organic Search projects across Rentokil Initial and its subsidiary brands globally. Assisting and supporting the Digital Projects & Deployment team where required with the rollout of new and existing digital projects; for example, new website crawls & launches in Magnolia, international & local competitor analysis, B2B campaign optimisation or organic & paid social media initiatives. Assisting in the development of SEO management processes and procedures, best practice and self-help guides to support Rentokil Initial and subsidiary brand colleagues. Be a reliable, technically sound, and knowledgeable SEO contact for our international markets for any BAU SEO related issues with their websites. If required, assist the SEO team in troubleshooting sticking points in organic growth and help develop future SEO strategy. Collaborating with Customer Experience, Digital Projects and Deployment, Digital Account Management and third party vendors to deliver the operational implementation of RI's Digital Search Strategy. Responsible for working across the organic & local search landscape and delivering across both organic and paid search channels to support Rentokil Initial and its subsidiaries leverage organic search volumes to drive conversions and lead flow. This role will support global markets with the implementation and optimisation of their organic search channel. Support with developing and evangelising SEO best practice and share global insights to ensure markets maximise their opportunity to deliver a return on their investment. Manage and support the organic search landscape across Rentokil Initial and its subsidiaries which will include liaising with the Digital Account Management team and the local markets around optimisation of transactional pages, keyword & competitor analysis, schema recommendations, and any other organic search optimisation activities. Liaise across the Performance Marketing Team to identify organic keyword opportunities that can be fed back into the local market teams and support the optimisation of Google Post campaigns and content topics and keywords to target these terms. Liaise with the local markets to collate all of the necessary information required and manage all communication with the markets in conjunction with the Digital Account Management team to ensure that progress is tracked against organic search deliverables. Work with the Customer Experience team to ideate organic search improvements that could drive conversions, like split testing third party on page review PLP layouts, messaging, CTAs or placement or where required requesting access or support with available local market user research and insight. Plan, support or execute Organic SEO actions and insights delivered by routine website audits to ensure that our websites conform to high quality SEO standards and best practice. Support where required with analysing possible factors involved in any drops in organic search performance for the digital properties in the Rentokil Initial and subsidiary brand portfolio. Use all available free or paid third party SEO tools to propose prescriptive on and off page paid search or SEO recommendations to reverse any downward trends e.g. Google Search Console, SEMrush, GA4, Conductor etc. Support implementation or coordination of both on and off site audit recommendations for all relevant SEO factors that impact organic performance. This is to include XML sitemaps, crawl error management, page & URL structure, image optimisation and other search marketing activities as required. Support the Data & Insights team in defining the reporting on keyword search volumes for key markets and sharing findings and recommendations with markets and in our global reporting landscape. Lead and deploy SEO recommendations for key cities. Use established best practice local SEO strategy to optimise our key branch pages. Liaise effectively with our international markets to propose prescriptive local SEO recommendations based on this strategy and analysis. Where required, collaborate effectively with external SEO agencies to assist in developing, facilitating and assisting with Organic SEO strategy and planning. Stay up to date with developments within the SEO industry such as algorithm enhancements and new technologies, and adapt the approach and strategy to ensure best practice is maintained in an ever changing landscape. Requirements Key Competencies Strong knowledge and experience of technical SEO considerations, analysis & reporting, on page, local search strategies as well as how social media benefits organic search visibility. Good understanding and experience of SEO best practices: including defining technical considerations through audits, making on page recommendations, understanding the organic local search ecosystem and how social media could be used as part of a holistic strategy. Understanding of search engine algorithms and their impact on the organic performance of websites. Understanding of technical SEO changes (e.g. robots.txt optimisation, 301 redirects, hreflang, canonicalisation, schema, etc.). Use 3rd party audit / SEO / Search tools to carry out web quality audits. Examples include SEMrush, deep dive site crawlers such as Screaming Frog and backlink auditors such as Kerboo/Ahrefs. An ability to work in a collaborative manner with colleagues in the wider Digital Team, different departments in M&I and colleagues globally. Preferably some experience of working within enterprise content management systems and some experience around web content creation and entry. Keep up to date with current digital marketing trends & technologies. Experience in MS Office or Google Apps is essential. Highly analytical and numerical, with attention to detail and a meticulous mindset. Results orientated with an ability to work to tight timelines. Appetite for continuous learning and personal development. Strong understanding and experience in Google's own web monitoring and analytics tools such as Google Search Console, Google AdWords, Google Analytics, Google Data Studio and Google Trends. Use these tools effectively to help develop the Digital Marketing strategy as well as identify possible fluctuations in local web performance and the possible reasons behind these. Additional Competencies (advantageous but not essential) Understanding of the web development cycle and web technologies. A good understanding or experience using WordPress (or similar), paid landing page platforms, B2B insight services or other marketing technology landscapes and platforms. Understanding of HTML5, CSS, JavaScript, XML or other programming languages e.g. PHP, etc. Image manipulation skills, e.g. Photoshop, Fireworks. Additional European language skills a plus. Personal attributes Strong time management skills a must. Strong organisational skills. Attention to detail essential. 'Process' driven. Ability to work on multiple projects. Self disciplined, motivated and committed to delivering work to agreed deadlines. Strong written and oral communication skills. Essential to be able to work within a team but also on own initiative. Good interpersonal . click apply for full job details
Apr 02, 2026
Full time
This is an exceptional opportunity to join Rentokil Initial plc, a global support services company, operating in all of the major economies of Europe, North America, Asia Pacific and Africa: We offer a wide range of services to businesses, the public sector and residential customers. Rentokil Initial operates in almost 80 countries with 2019 revenues of >£2.6bn. We are a 'people business' with over 36,000 colleagues. Market leading position in major markets - UK, US, Australia and France. Our core market categories are Pest Control and Hygiene/Washroom services. Cash generative businesses with good operating margins. Contract based businesses with >85% retention rates. Diversified customer base with no customer representing >2% of revenue. A website estate of over 190 websites across 80 countries. Purpose of Role The role of the Organic Search Specialist is to leverage the Organic Search landscape and to lead activities relating to optimisation, Keyword and Competitor Analysis and Technical SEO. In addition, the role will audit, monitor and implement SEO best practice to maximise the discoverability and performance of our websites across organic and paid channels that target local users with the goal of driving lead flow. This role will report into the SEO Manager and sits within the Digital Performance Team working with colleagues in roles covering Data & Insight, Paid Search and Content but will also collaborate with the Customer Experience, Digital Projects & Deployment, Digital Account Management and our key markets globally. Key Responsibilities The Organic Search Specialist will be primarily responsible for leading, planning and executing actions across the Rentokil Initial and subsidiary brand web estate, that directly improve the performance of our targeted search visibility and lead flow. The key responsibilities will span across digital marketing channels for both B2C and B2B audiences across digital marketing platforms and include defining reporting requirements for extraction of data & insights. Responsible for supporting the Search Marketing team across SEO, Data & Insight, and Content to action and deliver priority Organic Search projects across Rentokil Initial and its subsidiary brands globally. Assisting and supporting the Digital Projects & Deployment team where required with the rollout of new and existing digital projects; for example, new website crawls & launches in Magnolia, international & local competitor analysis, B2B campaign optimisation or organic & paid social media initiatives. Assisting in the development of SEO management processes and procedures, best practice and self-help guides to support Rentokil Initial and subsidiary brand colleagues. Be a reliable, technically sound, and knowledgeable SEO contact for our international markets for any BAU SEO related issues with their websites. If required, assist the SEO team in troubleshooting sticking points in organic growth and help develop future SEO strategy. Collaborating with Customer Experience, Digital Projects and Deployment, Digital Account Management and third party vendors to deliver the operational implementation of RI's Digital Search Strategy. Responsible for working across the organic & local search landscape and delivering across both organic and paid search channels to support Rentokil Initial and its subsidiaries leverage organic search volumes to drive conversions and lead flow. This role will support global markets with the implementation and optimisation of their organic search channel. Support with developing and evangelising SEO best practice and share global insights to ensure markets maximise their opportunity to deliver a return on their investment. Manage and support the organic search landscape across Rentokil Initial and its subsidiaries which will include liaising with the Digital Account Management team and the local markets around optimisation of transactional pages, keyword & competitor analysis, schema recommendations, and any other organic search optimisation activities. Liaise across the Performance Marketing Team to identify organic keyword opportunities that can be fed back into the local market teams and support the optimisation of Google Post campaigns and content topics and keywords to target these terms. Liaise with the local markets to collate all of the necessary information required and manage all communication with the markets in conjunction with the Digital Account Management team to ensure that progress is tracked against organic search deliverables. Work with the Customer Experience team to ideate organic search improvements that could drive conversions, like split testing third party on page review PLP layouts, messaging, CTAs or placement or where required requesting access or support with available local market user research and insight. Plan, support or execute Organic SEO actions and insights delivered by routine website audits to ensure that our websites conform to high quality SEO standards and best practice. Support where required with analysing possible factors involved in any drops in organic search performance for the digital properties in the Rentokil Initial and subsidiary brand portfolio. Use all available free or paid third party SEO tools to propose prescriptive on and off page paid search or SEO recommendations to reverse any downward trends e.g. Google Search Console, SEMrush, GA4, Conductor etc. Support implementation or coordination of both on and off site audit recommendations for all relevant SEO factors that impact organic performance. This is to include XML sitemaps, crawl error management, page & URL structure, image optimisation and other search marketing activities as required. Support the Data & Insights team in defining the reporting on keyword search volumes for key markets and sharing findings and recommendations with markets and in our global reporting landscape. Lead and deploy SEO recommendations for key cities. Use established best practice local SEO strategy to optimise our key branch pages. Liaise effectively with our international markets to propose prescriptive local SEO recommendations based on this strategy and analysis. Where required, collaborate effectively with external SEO agencies to assist in developing, facilitating and assisting with Organic SEO strategy and planning. Stay up to date with developments within the SEO industry such as algorithm enhancements and new technologies, and adapt the approach and strategy to ensure best practice is maintained in an ever changing landscape. Requirements Key Competencies Strong knowledge and experience of technical SEO considerations, analysis & reporting, on page, local search strategies as well as how social media benefits organic search visibility. Good understanding and experience of SEO best practices: including defining technical considerations through audits, making on page recommendations, understanding the organic local search ecosystem and how social media could be used as part of a holistic strategy. Understanding of search engine algorithms and their impact on the organic performance of websites. Understanding of technical SEO changes (e.g. robots.txt optimisation, 301 redirects, hreflang, canonicalisation, schema, etc.). Use 3rd party audit / SEO / Search tools to carry out web quality audits. Examples include SEMrush, deep dive site crawlers such as Screaming Frog and backlink auditors such as Kerboo/Ahrefs. An ability to work in a collaborative manner with colleagues in the wider Digital Team, different departments in M&I and colleagues globally. Preferably some experience of working within enterprise content management systems and some experience around web content creation and entry. Keep up to date with current digital marketing trends & technologies. Experience in MS Office or Google Apps is essential. Highly analytical and numerical, with attention to detail and a meticulous mindset. Results orientated with an ability to work to tight timelines. Appetite for continuous learning and personal development. Strong understanding and experience in Google's own web monitoring and analytics tools such as Google Search Console, Google AdWords, Google Analytics, Google Data Studio and Google Trends. Use these tools effectively to help develop the Digital Marketing strategy as well as identify possible fluctuations in local web performance and the possible reasons behind these. Additional Competencies (advantageous but not essential) Understanding of the web development cycle and web technologies. A good understanding or experience using WordPress (or similar), paid landing page platforms, B2B insight services or other marketing technology landscapes and platforms. Understanding of HTML5, CSS, JavaScript, XML or other programming languages e.g. PHP, etc. Image manipulation skills, e.g. Photoshop, Fireworks. Additional European language skills a plus. Personal attributes Strong time management skills a must. Strong organisational skills. Attention to detail essential. 'Process' driven. Ability to work on multiple projects. Self disciplined, motivated and committed to delivering work to agreed deadlines. Strong written and oral communication skills. Essential to be able to work within a team but also on own initiative. Good interpersonal . click apply for full job details
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Apr 02, 2026
Full time
We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
Marketing Manager - International Location: UK (remote) Scope: EME & SEAPAC Team: Marketing Reports to: International Marketing Director About tarte tarte is the pioneer of high-performance naturals and one of the fastest-growing beauty brands in the U.S. Foundednearly 25years ago by CEO Maureen Kelly, tarte is built on a simple belief: beauty should deliverreal resultswithout compromise. All products are cruelty-free, formulated without the "icky" ingredients (parabens, mineral oil, phthalates, and more), and powered by naturally derived ingredients. The brand is 85% vegan, with 100% vegan skincare, and proudly the concealer brand in the U.S. tarteoperatesin over 20 countries in-store and ships to 50+ countries worldwide. The Role tarte cosmetics is seeking an experienced International MarketingManager who will be responsible for collaborating with the Marketing Director to develop, drive & project manage 360 marketing programs for all new product launches & existing core heroes within the product portfolio. In partnership with the team, this role will assist in the execution of launch plans, implementation of strategic marketing initiatives, and creation of marketing assets & content. The ideal candidate is a self-starter, agile, organized, and should possess both analytical and creative skills with the ability to work independently and cross-functionally within the organization & with our Sephora retailer partners. Beauty experience is highly preferred. Key Responsibilities Drive the ideation, execution & project management of 360 marketing plans for new launches by working cross-functionally with teams including Trade Marketing, Digital Marketing, PR, Social, Influencer, Education, Events & our Sephora retail partners. Develop & refine brand & product messaging, ensuring key messaging is consistent across all customer touchpoints and curated for each market. Lead the localization of marketing copy & education materials for the international landscape. Develop clear & thoughtful creative briefs for content, trade & social media teams to create best-in-class assets. Drive & contribute to content creation process with clear feedback & strategic direction. Lead the understanding, execution, and optimization of paid media campaigns (digital, social, retail media), in collaboration with internal and external partners. Support international retail, PR, influencer, and event initiatives. Secure and optimize marketing support across Sephora channels (media, CRM, social, in-store, digital). Support the development and activation of CRM strategies in partnership with Sephora, focused on recruitment, retention, and engagement. Manage international marketing calendars, timelines, and cross-functional deliverables. Analyze sales data, industry trends, product reviews, and competitive research to identify actionable insights. Profile 5-7+ years of marketing experience, preferably in beauty, fashion, or consumer goods. Proven experience managing international markets and go-to-market processes. Strong project management and cross-functional collaboration skills. Strong understanding of paid media, performance marketing, and campaign optimization. Experience working closely with retail marketing teams, ideally Sephora. Highly organized, detail-oriented, and deadline-driven. Advanced proficiency in Excel (analysis, tracking, reporting) and PowerPoint (clear, executive-ready decks). Ability to balance global strategy with local market needs, and comfortable managing multiple markets simultaneously. Excellent communication skills, fluent in English (written and spoken).
Apr 02, 2026
Full time
Marketing Manager - International Location: UK (remote) Scope: EME & SEAPAC Team: Marketing Reports to: International Marketing Director About tarte tarte is the pioneer of high-performance naturals and one of the fastest-growing beauty brands in the U.S. Foundednearly 25years ago by CEO Maureen Kelly, tarte is built on a simple belief: beauty should deliverreal resultswithout compromise. All products are cruelty-free, formulated without the "icky" ingredients (parabens, mineral oil, phthalates, and more), and powered by naturally derived ingredients. The brand is 85% vegan, with 100% vegan skincare, and proudly the concealer brand in the U.S. tarteoperatesin over 20 countries in-store and ships to 50+ countries worldwide. The Role tarte cosmetics is seeking an experienced International MarketingManager who will be responsible for collaborating with the Marketing Director to develop, drive & project manage 360 marketing programs for all new product launches & existing core heroes within the product portfolio. In partnership with the team, this role will assist in the execution of launch plans, implementation of strategic marketing initiatives, and creation of marketing assets & content. The ideal candidate is a self-starter, agile, organized, and should possess both analytical and creative skills with the ability to work independently and cross-functionally within the organization & with our Sephora retailer partners. Beauty experience is highly preferred. Key Responsibilities Drive the ideation, execution & project management of 360 marketing plans for new launches by working cross-functionally with teams including Trade Marketing, Digital Marketing, PR, Social, Influencer, Education, Events & our Sephora retail partners. Develop & refine brand & product messaging, ensuring key messaging is consistent across all customer touchpoints and curated for each market. Lead the localization of marketing copy & education materials for the international landscape. Develop clear & thoughtful creative briefs for content, trade & social media teams to create best-in-class assets. Drive & contribute to content creation process with clear feedback & strategic direction. Lead the understanding, execution, and optimization of paid media campaigns (digital, social, retail media), in collaboration with internal and external partners. Support international retail, PR, influencer, and event initiatives. Secure and optimize marketing support across Sephora channels (media, CRM, social, in-store, digital). Support the development and activation of CRM strategies in partnership with Sephora, focused on recruitment, retention, and engagement. Manage international marketing calendars, timelines, and cross-functional deliverables. Analyze sales data, industry trends, product reviews, and competitive research to identify actionable insights. Profile 5-7+ years of marketing experience, preferably in beauty, fashion, or consumer goods. Proven experience managing international markets and go-to-market processes. Strong project management and cross-functional collaboration skills. Strong understanding of paid media, performance marketing, and campaign optimization. Experience working closely with retail marketing teams, ideally Sephora. Highly organized, detail-oriented, and deadline-driven. Advanced proficiency in Excel (analysis, tracking, reporting) and PowerPoint (clear, executive-ready decks). Ability to balance global strategy with local market needs, and comfortable managing multiple markets simultaneously. Excellent communication skills, fluent in English (written and spoken).
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Erith, Kent. We are recruiting for experienced and forward thinking Sales & Account Manager ( Sales Negotiator) . This is full time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression. Job Role: We are looking for a driven and commercially focused Sales Negotiator to join our small but ambitious team. The purpose of this role is to maximise margin from every customer opportunity through proactive up-selling, cross-selling, account management and new customer acquisition. You will play a key role in exceeding customer expectations by professionally identifying and matching customer needs with the right products and services, while maintaining the highest standards of compliance and service delivery. If you thrive in a target-driven environment and enjoy building long-term customer relationships, we would love to hear from you. Key Responsibilities: Handle outbound sales calls to the existing customer base with the specific aim of cross-selling relevant products. Use prospect data to generate new business opportunities and secure sales. Negotiate pricing within agreed authority levels. Acquire new customers through referrals and proactive prospecting. Deliver a polite, professional and responsive customer experience that maximises retention. Identify current and future customer needs through effective account management. Maintain up-to-date knowledge of competitor activity and record findings in Excel. Log, track and resolve customer enquiries and complaints in line with company procedures. Ensure all calls and interactions comply with company standards including data protection, domestic pricing policy and sales approach. Accurately record all customer interactions within company systems. Develop and maintain strong product knowledge across the full company portfolio. Proactively address knowledge gaps through continuous learning. Use IT systems effectively to maximise team efficiency. Adhere to Health, Safety and Environmental policies at all times. Provide regular updates and reports to the Company Manager. What We're Looking For: Proven experience in sales, account management or customer-facing commercial roles Strong negotiation and communication skills Ability to identify up-selling and cross-selling opportunities Excellent organisational and data recording skills Comfortable using IT systems and Excel Professional, polite and customer-focused approach Self-motivated with the ability to work within a small team Special Requirements: Due to our location on an industrial estate with no access to public transport, candidates must have their own transport . If interested please apply directly or call Tom Kurczab at Premier Recruitment Group.
Apr 01, 2026
Full time
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Erith, Kent. We are recruiting for experienced and forward thinking Sales & Account Manager ( Sales Negotiator) . This is full time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression. Job Role: We are looking for a driven and commercially focused Sales Negotiator to join our small but ambitious team. The purpose of this role is to maximise margin from every customer opportunity through proactive up-selling, cross-selling, account management and new customer acquisition. You will play a key role in exceeding customer expectations by professionally identifying and matching customer needs with the right products and services, while maintaining the highest standards of compliance and service delivery. If you thrive in a target-driven environment and enjoy building long-term customer relationships, we would love to hear from you. Key Responsibilities: Handle outbound sales calls to the existing customer base with the specific aim of cross-selling relevant products. Use prospect data to generate new business opportunities and secure sales. Negotiate pricing within agreed authority levels. Acquire new customers through referrals and proactive prospecting. Deliver a polite, professional and responsive customer experience that maximises retention. Identify current and future customer needs through effective account management. Maintain up-to-date knowledge of competitor activity and record findings in Excel. Log, track and resolve customer enquiries and complaints in line with company procedures. Ensure all calls and interactions comply with company standards including data protection, domestic pricing policy and sales approach. Accurately record all customer interactions within company systems. Develop and maintain strong product knowledge across the full company portfolio. Proactively address knowledge gaps through continuous learning. Use IT systems effectively to maximise team efficiency. Adhere to Health, Safety and Environmental policies at all times. Provide regular updates and reports to the Company Manager. What We're Looking For: Proven experience in sales, account management or customer-facing commercial roles Strong negotiation and communication skills Ability to identify up-selling and cross-selling opportunities Excellent organisational and data recording skills Comfortable using IT systems and Excel Professional, polite and customer-focused approach Self-motivated with the ability to work within a small team Special Requirements: Due to our location on an industrial estate with no access to public transport, candidates must have their own transport . If interested please apply directly or call Tom Kurczab at Premier Recruitment Group.
Zeal Group is an award-winning global FinTech powerhouse with 700+ professionals across London, Europe, Asia, MENA, and South America. Through our subsidiary Traze, we deliver advanced multi-asset trading solutions across Gold, Oil, FX, Indices, and Cryptocurrencies, built for today's fast-moving, high-volatility markets. Our Sales and Business Development teams are the engine of our growth. They are the first voice, the first relationship, and the long-term partner for our clients. This role is for people who don't wait for opportunity, they hunt it, close it, and grow it. Who We're Looking For We're hiring globally and selectively. You should already know: How commodity and crypto volatility is changing trader behavior Why retention, lifetime value, and trust now outperform raw volume How to build real presence in high-growth regions: Asia, Africa, LATAM, and the Middle East If you're an experienced FX/CFD sales professional tired of working at a firm that's shrinking or stuck, let's talk. The market is consolidating. The competition is tougher. That's exactly why this opportunity exists. What You'll Be Doing Own the full business development lifecycle: prospecting, conversion, activation, and long term growth Acquire and retain high value clients and IB partners through strategic relationship management Build and execute sales plans driven by market data, trader behavior, and regional trends Deliver a best in class client experience, rooted in knowledge, trust, and responsiveness Proactively provide clients with market insights, product guidance, and growth opportunities Collaborate closely with Marketing to unlock demand in new and emerging markets Directly impact accounts opened, deposits, and revenue growth, your performance matters and is visible 3-10 years of proven sales experience within Forex / CFD brokerage environments Strong understanding of FX, commodities, indices, and equity markets A hunter mindset, you chase targets, not titles Excellent communication and negotiation skills across cultures and regions Strategic thinking paired with hands on execution High integrity, professionalism, and accountability Strong analytical skills and comfort working with data and performance metrics Proficiency in Microsoft Office or equivalent tools Global platform with real growth ambition, not empty slogans Products built for today's traders, not yesterday's markets A culture that rewards performance, initiative, and innovation Exposure to fast growing regions where opportunity is still wide open If you're hungry, market aware, and ready to compete at a higher level, Zeal Group is where you scale next.
Apr 01, 2026
Full time
Zeal Group is an award-winning global FinTech powerhouse with 700+ professionals across London, Europe, Asia, MENA, and South America. Through our subsidiary Traze, we deliver advanced multi-asset trading solutions across Gold, Oil, FX, Indices, and Cryptocurrencies, built for today's fast-moving, high-volatility markets. Our Sales and Business Development teams are the engine of our growth. They are the first voice, the first relationship, and the long-term partner for our clients. This role is for people who don't wait for opportunity, they hunt it, close it, and grow it. Who We're Looking For We're hiring globally and selectively. You should already know: How commodity and crypto volatility is changing trader behavior Why retention, lifetime value, and trust now outperform raw volume How to build real presence in high-growth regions: Asia, Africa, LATAM, and the Middle East If you're an experienced FX/CFD sales professional tired of working at a firm that's shrinking or stuck, let's talk. The market is consolidating. The competition is tougher. That's exactly why this opportunity exists. What You'll Be Doing Own the full business development lifecycle: prospecting, conversion, activation, and long term growth Acquire and retain high value clients and IB partners through strategic relationship management Build and execute sales plans driven by market data, trader behavior, and regional trends Deliver a best in class client experience, rooted in knowledge, trust, and responsiveness Proactively provide clients with market insights, product guidance, and growth opportunities Collaborate closely with Marketing to unlock demand in new and emerging markets Directly impact accounts opened, deposits, and revenue growth, your performance matters and is visible 3-10 years of proven sales experience within Forex / CFD brokerage environments Strong understanding of FX, commodities, indices, and equity markets A hunter mindset, you chase targets, not titles Excellent communication and negotiation skills across cultures and regions Strategic thinking paired with hands on execution High integrity, professionalism, and accountability Strong analytical skills and comfort working with data and performance metrics Proficiency in Microsoft Office or equivalent tools Global platform with real growth ambition, not empty slogans Products built for today's traders, not yesterday's markets A culture that rewards performance, initiative, and innovation Exposure to fast growing regions where opportunity is still wide open If you're hungry, market aware, and ready to compete at a higher level, Zeal Group is where you scale next.
Your new company This is an excellent opportunity to join a leading regional independent firm in the NW, in a pure tax advisory role, partnering with some of the leading local enterprises, start-ups, and international groups. With three offices across the NW, the firm has an excellent reputation for staff retention, where Directors take a vested interest in everyone's personal and career development, complete cohesion across the senior leadership team, absolute clarity over promotions, and no internal politics. They offer a flexible working model, with the option to work from home when needed. Your new role You will be working in a pure advisory role, supporting a core client base of family-run businesses and local enterprises, as well as some international groups, on a variety of mixed-tax projects, such as acquisitions, exits and disposals, demergers, employee share schemes, restructures, profit extraction, trust planning and IHT. This is a newly created role, due to the growth of the firm, and with a strong pipeline of work there is no requirement for this individual to do marketing or business development. With no barriers to progression and promotion, you will also have the opportunity to create your own role based on what projects you want to do. If that means moving into other areas of tax, that's widely encouraged too. What you'll need to succeed We're looking for someone who has a broad tax advisory background, with strong client-facing experience, who is proactive and approachable, but ambitious. There is an opportunity to be a Director and part of the senior leadership team in the very near future, if that's what you're looking for. Equally, if you're an experienced manager and content operating at that level, we'd still love to hear from you. What you'll get in return You will be joining a family-friendly firm, with a supportive group of Directors, working in a close-knit tax team on a broad variety of tax advisory projects. They offer a competitive salary of £50,000 to £60,000 per annum plus benefits, free parking on-site and the flexibility to work from home when needed. What you need to do now If you're interested in this Tax Advisory Manager role in Nantwich, click 'apply now' to forward an up-to-date copy of your CV, or call Justin Hopkins on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 01, 2026
Full time
Your new company This is an excellent opportunity to join a leading regional independent firm in the NW, in a pure tax advisory role, partnering with some of the leading local enterprises, start-ups, and international groups. With three offices across the NW, the firm has an excellent reputation for staff retention, where Directors take a vested interest in everyone's personal and career development, complete cohesion across the senior leadership team, absolute clarity over promotions, and no internal politics. They offer a flexible working model, with the option to work from home when needed. Your new role You will be working in a pure advisory role, supporting a core client base of family-run businesses and local enterprises, as well as some international groups, on a variety of mixed-tax projects, such as acquisitions, exits and disposals, demergers, employee share schemes, restructures, profit extraction, trust planning and IHT. This is a newly created role, due to the growth of the firm, and with a strong pipeline of work there is no requirement for this individual to do marketing or business development. With no barriers to progression and promotion, you will also have the opportunity to create your own role based on what projects you want to do. If that means moving into other areas of tax, that's widely encouraged too. What you'll need to succeed We're looking for someone who has a broad tax advisory background, with strong client-facing experience, who is proactive and approachable, but ambitious. There is an opportunity to be a Director and part of the senior leadership team in the very near future, if that's what you're looking for. Equally, if you're an experienced manager and content operating at that level, we'd still love to hear from you. What you'll get in return You will be joining a family-friendly firm, with a supportive group of Directors, working in a close-knit tax team on a broad variety of tax advisory projects. They offer a competitive salary of £50,000 to £60,000 per annum plus benefits, free parking on-site and the flexibility to work from home when needed. What you need to do now If you're interested in this Tax Advisory Manager role in Nantwich, click 'apply now' to forward an up-to-date copy of your CV, or call Justin Hopkins on .If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Apr 01, 2026
Full time
What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.
Education Recruitment Team Lead Location: Nottingham - onsite Type: Full-time Salary: £60-80K OTE If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance What we're building and why Here's the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers' pay. So we're doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we've already saved schools over £30 million, that's gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we're scaling fast in the UK and the US . It's an exciting time to join, have a huge impact, and grow alongside us. Looking to make a difference? You'll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We're still young and you'll play a pivotal role in the growth of the company and team. Responsibilities Responsible for the commercial success of Zen in supporting schools in Nottingham. Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams. Collaborate with team leaders across the business, design and execute effective campaigns. Provide line management to Account Managers. Increase efficiency of days booked and build strategic relationships with stakeholders. Build senior strategic relationships with senior stakeholders within your region - Executive School leaders, Trust CEOs etc. Success KPIs YoY revenue growth of schools in Nottingham. YoY Active school growth of schools in Nottingham. YoY School retention - Growth of schools in new markets. Effective marketing and new business campaigns with how we attract schools & staff. Resourcing efficiency and prioritisation; candidates vetted and placed. Platform adoption % of Zen Educate features. Requirements Prior management experience of at least one year, with direct line management of more than two people. Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges. Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field. A history of rapid career growth and be excited about further growth opportunities. A solution oriented mindset, be a team player and have an understanding of the importance of collaboration. What's in it for you? Meaningful work - this isn't just another SaaS tool; you're literally helping schools save money and pay teachers more. Competitive salary + ownership in the company. 25 days holiday + all the usual UK public holidays. 1 1 coaching to keep you growing personally and professionally. Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme. How we hire Quick chat with our recruiter - to get to know you and cover the basics. Role focused conversation - we'll talk about how you approach account management, building relationships, and hitting targets. Practical Task and role play - to see how you'd think on your feet with a realistic school conversation. Culture chat with the team - making sure it's a good fit both ways. We're direct and transparent. If it's a yes, great! If it's a no, we'll let you know quickly. Diversity and Inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
Apr 01, 2026
Full time
Education Recruitment Team Lead Location: Nottingham - onsite Type: Full-time Salary: £60-80K OTE If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance What we're building and why Here's the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers' pay. So we're doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we've already saved schools over £30 million, that's gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we're scaling fast in the UK and the US . It's an exciting time to join, have a huge impact, and grow alongside us. Looking to make a difference? You'll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We're still young and you'll play a pivotal role in the growth of the company and team. Responsibilities Responsible for the commercial success of Zen in supporting schools in Nottingham. Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams. Collaborate with team leaders across the business, design and execute effective campaigns. Provide line management to Account Managers. Increase efficiency of days booked and build strategic relationships with stakeholders. Build senior strategic relationships with senior stakeholders within your region - Executive School leaders, Trust CEOs etc. Success KPIs YoY revenue growth of schools in Nottingham. YoY Active school growth of schools in Nottingham. YoY School retention - Growth of schools in new markets. Effective marketing and new business campaigns with how we attract schools & staff. Resourcing efficiency and prioritisation; candidates vetted and placed. Platform adoption % of Zen Educate features. Requirements Prior management experience of at least one year, with direct line management of more than two people. Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges. Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field. A history of rapid career growth and be excited about further growth opportunities. A solution oriented mindset, be a team player and have an understanding of the importance of collaboration. What's in it for you? Meaningful work - this isn't just another SaaS tool; you're literally helping schools save money and pay teachers more. Competitive salary + ownership in the company. 25 days holiday + all the usual UK public holidays. 1 1 coaching to keep you growing personally and professionally. Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme. How we hire Quick chat with our recruiter - to get to know you and cover the basics. Role focused conversation - we'll talk about how you approach account management, building relationships, and hitting targets. Practical Task and role play - to see how you'd think on your feet with a realistic school conversation. Culture chat with the team - making sure it's a good fit both ways. We're direct and transparent. If it's a yes, great! If it's a no, we'll let you know quickly. Diversity and Inclusion At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people's voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we've had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels Setting and achieving ambitious sales, margin and profitability targets Using data, market insight and performance metrics to guide strong commercial decisions Ensuring exceptional client experience and clinical excellence within the clinic and retail environment Driving utilisation, productivity and operational efficiency across the business Maintaining compliance with UK regulations and industry best practice Overseeing ecommerce performance including conversion, average order value, retention and fulfilment Managing digital marketing, user experience, stock flow and operational execution online Leading B2B distribution including supply chain, stock planning, logistics and partner relationships Improving forecasting, inventory management and delivery performance Creating a seamless brand and customer journey across all channels Taking full P&L ownership including budgeting, forecasting and financial modelling Driving margin optimisation, cost control and overall performance improvement Delivering clear reporting and insights to the Board Building, inspiring and developing a high performing management team Creating a culture of accountability, clarity and excellence Leading recruitment, retention and ongoing talent development Protecting and elevating the brand while championing exceptional customer experience How You'll Dazzle Us You're a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you're a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals. What's Next Apply via the form below!
Apr 01, 2026
Full time
The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels Setting and achieving ambitious sales, margin and profitability targets Using data, market insight and performance metrics to guide strong commercial decisions Ensuring exceptional client experience and clinical excellence within the clinic and retail environment Driving utilisation, productivity and operational efficiency across the business Maintaining compliance with UK regulations and industry best practice Overseeing ecommerce performance including conversion, average order value, retention and fulfilment Managing digital marketing, user experience, stock flow and operational execution online Leading B2B distribution including supply chain, stock planning, logistics and partner relationships Improving forecasting, inventory management and delivery performance Creating a seamless brand and customer journey across all channels Taking full P&L ownership including budgeting, forecasting and financial modelling Driving margin optimisation, cost control and overall performance improvement Delivering clear reporting and insights to the Board Building, inspiring and developing a high performing management team Creating a culture of accountability, clarity and excellence Leading recruitment, retention and ongoing talent development Protecting and elevating the brand while championing exceptional customer experience How You'll Dazzle Us You're a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you're a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals. What's Next Apply via the form below!
CRM Product Manager London (Office-Based) Up to £55,000 Basic + Benefits leading luxury hospitality group renowned for delivering exceptional guest experiences across a portfolio of premium venues. With a strong focus on personalisation, data-driven insights, and world-class service, we are investing in our CRM capabilities to better understand and engage our guests across multiple touchpoints. The Role We are seeking a highly capable CRM Product Manager to lead the development, optimisation, and strategic direction of our CRM ecosystem. This is a hands-on role suited to someone who has not only worked with CRM platforms but has actively built and configured CRM solutions. You will play a critical role in shaping how we capture, manage, and activate guest data, ensuring a seamless and personalised experience across our venues. Key Responsibilities Own and manage the CRM product roadmap aligned with business and guest experience objectives Design, build, and optimise CRM systems and workflows within platforms such as Salesforce, HubSpot, or similar Lead the implementation and ongoing development of CRM solutions across multiple sites Oversee data architecture, segmentation, and automation strategies to enhance guest engagement Manage and optimise SevenRooms as a core CRM and guest experience platform Conduct regular CRM audits, ensuring data quality, consistency, and compliance across systems Collaborate with marketing, operations, and technology teams to deliver integrated CRM initiatives Analyse CRM performance, campaign effectiveness, and guest insights to inform decision-making Drive innovation in personalisation, lifecycle marketing, and guest retention strategies Experience & Skills Required 4+ years' experience working with CRM systems (e.g., Salesforce, HubSpot, or similar) Proven experience building CRM systems-not just using them-either within CRM platforms or through custom-built solutions Strong expertise in SevenRooms, ideally across multi-site or international environments Demonstrated ability to structure, audit, and cleanse complex datasets Solid understanding of CRM architecture, integrations, and automation workflows Analytical mindset with the ability to translate data into actionable insights Strong stakeholder management and cross-functional collaboration skills Experience within hospitality, luxury, or multi-site environments is highly desirable Working Environment London-based, office-based role (candidates must be comfortable working on-site) Collaborative, fast-paced environment within a premium hospitality setting What We Offer Competitive salary up to £55,000 Comprehensive benefits package Opportunity to shape CRM strategy within a growing luxury brand Exposure to multi-site and potentially international operations Career progression within a dynamic and innovative business
Apr 01, 2026
Full time
CRM Product Manager London (Office-Based) Up to £55,000 Basic + Benefits leading luxury hospitality group renowned for delivering exceptional guest experiences across a portfolio of premium venues. With a strong focus on personalisation, data-driven insights, and world-class service, we are investing in our CRM capabilities to better understand and engage our guests across multiple touchpoints. The Role We are seeking a highly capable CRM Product Manager to lead the development, optimisation, and strategic direction of our CRM ecosystem. This is a hands-on role suited to someone who has not only worked with CRM platforms but has actively built and configured CRM solutions. You will play a critical role in shaping how we capture, manage, and activate guest data, ensuring a seamless and personalised experience across our venues. Key Responsibilities Own and manage the CRM product roadmap aligned with business and guest experience objectives Design, build, and optimise CRM systems and workflows within platforms such as Salesforce, HubSpot, or similar Lead the implementation and ongoing development of CRM solutions across multiple sites Oversee data architecture, segmentation, and automation strategies to enhance guest engagement Manage and optimise SevenRooms as a core CRM and guest experience platform Conduct regular CRM audits, ensuring data quality, consistency, and compliance across systems Collaborate with marketing, operations, and technology teams to deliver integrated CRM initiatives Analyse CRM performance, campaign effectiveness, and guest insights to inform decision-making Drive innovation in personalisation, lifecycle marketing, and guest retention strategies Experience & Skills Required 4+ years' experience working with CRM systems (e.g., Salesforce, HubSpot, or similar) Proven experience building CRM systems-not just using them-either within CRM platforms or through custom-built solutions Strong expertise in SevenRooms, ideally across multi-site or international environments Demonstrated ability to structure, audit, and cleanse complex datasets Solid understanding of CRM architecture, integrations, and automation workflows Analytical mindset with the ability to translate data into actionable insights Strong stakeholder management and cross-functional collaboration skills Experience within hospitality, luxury, or multi-site environments is highly desirable Working Environment London-based, office-based role (candidates must be comfortable working on-site) Collaborative, fast-paced environment within a premium hospitality setting What We Offer Competitive salary up to £55,000 Comprehensive benefits package Opportunity to shape CRM strategy within a growing luxury brand Exposure to multi-site and potentially international operations Career progression within a dynamic and innovative business
Associate Director, Product (IRIS Financials) Competitive + Bonus + Benefits Remote, UK Permanent full time About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, supporting over 120,000 organisations across education, finance, HR, and payroll. Within our Education division, IRIS Financials is a market-leading finance platform trusted by over 11,000 schools and Multi-Academy Trusts. We're now looking for a senior product leader to take this platform to the next level. The Role As Associate Director of Product Management , you will define and deliver the vision for IRIS Financials, leading its evolution into a modern, cloud-first SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations and standards About You You are a strategic product leader with a strong track record in SaaS or enterprise software environments. You'll bring: Significant experience in senior product management roles Proven success delivering product strategy and transformation at scale Strong leadership skills with experience managing product teams Ability to influence across technical and commercial stakeholders A data-driven, customer-first mindset Bonus if you have: Experience with financial systems or ERP platforms Knowledge of the UK education or MAT sector Experience leading cloud or legacy-to-SaaS transformations Why Join Us? Lead a high-profile, mission critical product Play a key role in a major SaaS transformation journey Work in a collaborative, growth-focused environment Competitive salary, benefits, and flexible remote working Apply Now If you're ready to lead product strategy at scale and make a real impact in education technology, we'd love to hear from you! Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
Apr 01, 2026
Full time
Associate Director, Product (IRIS Financials) Competitive + Bonus + Benefits Remote, UK Permanent full time About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, supporting over 120,000 organisations across education, finance, HR, and payroll. Within our Education division, IRIS Financials is a market-leading finance platform trusted by over 11,000 schools and Multi-Academy Trusts. We're now looking for a senior product leader to take this platform to the next level. The Role As Associate Director of Product Management , you will define and deliver the vision for IRIS Financials, leading its evolution into a modern, cloud-first SaaS solution. This is a strategic and hands-on leadership role, combining product vision, commercial thinking, and team leadership to drive growth, innovation, and customer value. Key Responsibilities Define and lead the product strategy and roadmap for IRIS Financials Drive platform modernisation and SaaS transformation Use customer insight, market trends, and data to shape product direction Collaborate with Engineering, Sales, Marketing, and Customer Success Ensure delivery of high-impact, customer-centric product outcomes Support commercial performance, including growth and retention Lead and develop a team of Product Managers Ensure compliance with education finance regulations and standards About You You are a strategic product leader with a strong track record in SaaS or enterprise software environments. You'll bring: Significant experience in senior product management roles Proven success delivering product strategy and transformation at scale Strong leadership skills with experience managing product teams Ability to influence across technical and commercial stakeholders A data-driven, customer-first mindset Bonus if you have: Experience with financial systems or ERP platforms Knowledge of the UK education or MAT sector Experience leading cloud or legacy-to-SaaS transformations Why Join Us? Lead a high-profile, mission critical product Play a key role in a major SaaS transformation journey Work in a collaborative, growth-focused environment Competitive salary, benefits, and flexible remote working Apply Now If you're ready to lead product strategy at scale and make a real impact in education technology, we'd love to hear from you! Please note: We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
