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Henley Chase
Sales / Key Accounts Manager - Flooring
Henley Chase Altrincham, Cheshire
Sales / Key Accounts Manager Location: Altrincham (National Travel Required) A National Hard Flooring Contractor specialising in terrazzo, ceramics, and industrial resin flooring is seeking to appoint a Sales / Key Accounts Manager to join its team. Working closely with Contracts Directors and the Commercial Team, the successful candidate will be responsible for developing new business across the flooring divisions. The role will focus on expanding beyond the retail sector into additional suitable markets, while also strengthening and retaining existing client relationships. This is a nationwide role and will involve regular travel across the UK. Key Responsibilities Drive sales growth by expanding the existing client base Identify and develop new business opportunities and sales strategies Achieve agreed sales targets Build and manage a client portfolio, maintaining excellent communication and customer service standards Conduct site surveys and provide tailored flooring solutions Liaise with Commercial and Contracting Teams to prepare quotations and ensure smooth contract progression through to installation Produce accurate sales reports Assist with and contribute to marketing strategies Maintain up-to-date knowledge of the flooring market and products Develop and enhance relationships within the existing client base to generate further opportunities Candidate Requirements Proven sales experience within the Construction Industry Preferably knowledge of specialist resin flooring, terrazzo, or ceramics Strong drive and enthusiasm for sales Commitment to delivering high-quality service and client retention Excellent presentation and communication skills Strong commercial awareness Self-motivated with effective organisational and planning skills Package A competitive package is available, including a company car.
Mar 31, 2026
Full time
Sales / Key Accounts Manager Location: Altrincham (National Travel Required) A National Hard Flooring Contractor specialising in terrazzo, ceramics, and industrial resin flooring is seeking to appoint a Sales / Key Accounts Manager to join its team. Working closely with Contracts Directors and the Commercial Team, the successful candidate will be responsible for developing new business across the flooring divisions. The role will focus on expanding beyond the retail sector into additional suitable markets, while also strengthening and retaining existing client relationships. This is a nationwide role and will involve regular travel across the UK. Key Responsibilities Drive sales growth by expanding the existing client base Identify and develop new business opportunities and sales strategies Achieve agreed sales targets Build and manage a client portfolio, maintaining excellent communication and customer service standards Conduct site surveys and provide tailored flooring solutions Liaise with Commercial and Contracting Teams to prepare quotations and ensure smooth contract progression through to installation Produce accurate sales reports Assist with and contribute to marketing strategies Maintain up-to-date knowledge of the flooring market and products Develop and enhance relationships within the existing client base to generate further opportunities Candidate Requirements Proven sales experience within the Construction Industry Preferably knowledge of specialist resin flooring, terrazzo, or ceramics Strong drive and enthusiasm for sales Commitment to delivering high-quality service and client retention Excellent presentation and communication skills Strong commercial awareness Self-motivated with effective organisational and planning skills Package A competitive package is available, including a company car.
Rethink Mental Illness
Individual Giving Officer
Rethink Mental Illness
Help us shape the future of mental health support At Mental Health UK, we re here to make sure no one faces a mental health problem alone. With demand for our services rising, fundraising has never been more vital. That s where you come in. We re looking for a creative, supporter focused Individual Giving Officer (Retention & Development) to help us deliver stand out supporter experiences and grow long term, meaningful relationships with our donors. This is your opportunity to join a friendly and ambitious fundraising team one that celebrates bold ideas, champions inclusion, and puts supporters at the heart of everything we do. Salary £26,457-£30,410 plus £3000 London Weighting What you ll do You ll play a key role in delivering our Individual Giving strategy, working closely with the Senior Individual Giving Manager and colleagues across both Mental Health UK and Rethink Mental Illness. In this role, you will: Craft and deliver engaging multi channel campaigns that inspire donors and champion our cause. Develop stewardship journeys that surprise, delight, and retain supporters from regular givers to payroll givers and cash donors. Manage relationships with agencies, printers and fulfilment partners to bring campaigns to life. Track, analyse and optimise campaign performance, using insight to continually improve our approach. Provide exceptional supporter care, responding to enquiries with empathy, efficiency and professionalism. Collaborate with colleagues across fundraising, communications, impact, finance, CRM and more spotting opportunities to deepen supporter engagement. Ensure data is processed responsibly, ethically and in line with GDPR and the Fundraising Regulator s Code of Practice. Every campaign you create, every story you tell and every donor you nurture will help us raise the income needed to support people with their mental health across the UK. What you ll bring We re looking for someone who is passionate, organised and ready to take ownership of exciting, impact driven work. You ll thrive if you have: Experience in individual giving or direct marketing (charity sector desirable but not essential). Strong organisational and project management skills, with the ability to manage multiple campaigns. A confident, collaborative working style and excellent communication skills. An understanding of data segmentation and a test and learn approach. Experience working with suppliers and agencies. A commitment to inclusive, equitable fundraising and supporter engagement. Knowledge of fundraising regulations and GDPR. You may also have: A fundraising or marketing qualification. A desire to grow and develop professionally. Why join us? You ll be joining a team that promises to: Put supporters first Strap a rocket to our ambition Let talent thrive Reflect all perspectives Cherish our data Be unmissable across the organisation We want you to bring your creativity, curiosity and drive and help us deliver fundraising that truly makes a difference. Ready to apply? If you re excited by the idea of crafting compelling campaigns, building meaningful supporter experiences and helping us grow our impact we d love to hear from you.
Mar 31, 2026
Full time
Help us shape the future of mental health support At Mental Health UK, we re here to make sure no one faces a mental health problem alone. With demand for our services rising, fundraising has never been more vital. That s where you come in. We re looking for a creative, supporter focused Individual Giving Officer (Retention & Development) to help us deliver stand out supporter experiences and grow long term, meaningful relationships with our donors. This is your opportunity to join a friendly and ambitious fundraising team one that celebrates bold ideas, champions inclusion, and puts supporters at the heart of everything we do. Salary £26,457-£30,410 plus £3000 London Weighting What you ll do You ll play a key role in delivering our Individual Giving strategy, working closely with the Senior Individual Giving Manager and colleagues across both Mental Health UK and Rethink Mental Illness. In this role, you will: Craft and deliver engaging multi channel campaigns that inspire donors and champion our cause. Develop stewardship journeys that surprise, delight, and retain supporters from regular givers to payroll givers and cash donors. Manage relationships with agencies, printers and fulfilment partners to bring campaigns to life. Track, analyse and optimise campaign performance, using insight to continually improve our approach. Provide exceptional supporter care, responding to enquiries with empathy, efficiency and professionalism. Collaborate with colleagues across fundraising, communications, impact, finance, CRM and more spotting opportunities to deepen supporter engagement. Ensure data is processed responsibly, ethically and in line with GDPR and the Fundraising Regulator s Code of Practice. Every campaign you create, every story you tell and every donor you nurture will help us raise the income needed to support people with their mental health across the UK. What you ll bring We re looking for someone who is passionate, organised and ready to take ownership of exciting, impact driven work. You ll thrive if you have: Experience in individual giving or direct marketing (charity sector desirable but not essential). Strong organisational and project management skills, with the ability to manage multiple campaigns. A confident, collaborative working style and excellent communication skills. An understanding of data segmentation and a test and learn approach. Experience working with suppliers and agencies. A commitment to inclusive, equitable fundraising and supporter engagement. Knowledge of fundraising regulations and GDPR. You may also have: A fundraising or marketing qualification. A desire to grow and develop professionally. Why join us? You ll be joining a team that promises to: Put supporters first Strap a rocket to our ambition Let talent thrive Reflect all perspectives Cherish our data Be unmissable across the organisation We want you to bring your creativity, curiosity and drive and help us deliver fundraising that truly makes a difference. Ready to apply? If you re excited by the idea of crafting compelling campaigns, building meaningful supporter experiences and helping us grow our impact we d love to hear from you.
RecruitmentRevolution.com
Senior Customer Success Manager - HR / ER SaaS Tech. Remote / Cheshire
RecruitmentRevolution.com City, Manchester
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 29, 2026
Full time
Join AdviserPlus and Help Transform the Future of HR At AdviserPlus , we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK s most well-known brands, we re on a mission to simplify HR and make it more impactful. We re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we d love to hear from you. The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance particularly in HR tech environments. Where you ll add value: • Customer Relationship Management You ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more . If you're excited by the opportunity to work at the intersection of technology and people, and you re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we d love to hear from you. Apply today and be part of a team that s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Michael Page
Head of HR
Michael Page Newquay, Cornwall
I'm delighted to be partnering exclusively with a growing company, to recruit an experienced Head of HR for the UK. The Head of HR role is an excellent opportunity for an experienced HR professional to be the strategic people leader, delivering excellence in culture, employee engagement, resource planning, talent, training and development, policies, wellbeing and reward initiatives. Client Details Our client is an award-winning, established and growing market leader in their field. Description As the Head of HR you will lead the HR function to deliver excellence in culture, employee engagement, resource planning, talent, training and development, policies, wellbeing and reward initiatives. What you'll be doing: Provide proactive and reactive expert professional advice to Directors and Senior Management in all areas of HR, across the UK including culture, learning and development, employment law, HR policy, best practice and workforce development. As a member of the SLT, lead on embedding the Company's vision, mission and values. Oversee the HR team (HR Manager/HR Administrator) to enhance and operate standardised end-to-end HR processes, systems and documentation. Oversee the staff appraisal process and development of a Company-wide training and development plan, including leadership training. succession planning, talent acquisition, development and retention. Ensure all company and customer HSE policies and procedures are clear and communicated to ensure a safe working environment. Work with senior colleagues to forecast scaling employee resource to align with the company growth plans. Put in place a workforce development programme to support this. Create and drive the internal communications strategy, working with the Marketing Manager, on tone, method and employee engagement plan and cascade process. To cover all employee groups in all locations, and to best effect in relation to the different audiences. Lead on deploying and creating action plans from employee surveys. Own the company pay and benefits review process, working with the SLT and CFO. Profile As the Head of HR you will: Have extensive experience in a HR leadership role. Strong knowledge of UK employment law and HR best practices. Demonstrated ability to influence senior stakeholders and drive strategic HR initiatives. Exceptional communication and presentation skills, with the ability to engage with stakeholders at all levels. Ability to travel extensively throughout the UK and adapt to varied work environments. CIPD Level 7 (or equivalent). Job Offer Highly competitive salary. Additional benefits, including company car and bonus. A permanent position within a successful, growing company. Opportunities to shape and lead HR practices. Work in a professional and innovative environment. Flexible/hybrid working options available. This role requires flexibility to travel across the UK. Regular visits to the HQ in Cornwall and also to offices based in the Midlands and Yorkshire.
Mar 28, 2026
Full time
I'm delighted to be partnering exclusively with a growing company, to recruit an experienced Head of HR for the UK. The Head of HR role is an excellent opportunity for an experienced HR professional to be the strategic people leader, delivering excellence in culture, employee engagement, resource planning, talent, training and development, policies, wellbeing and reward initiatives. Client Details Our client is an award-winning, established and growing market leader in their field. Description As the Head of HR you will lead the HR function to deliver excellence in culture, employee engagement, resource planning, talent, training and development, policies, wellbeing and reward initiatives. What you'll be doing: Provide proactive and reactive expert professional advice to Directors and Senior Management in all areas of HR, across the UK including culture, learning and development, employment law, HR policy, best practice and workforce development. As a member of the SLT, lead on embedding the Company's vision, mission and values. Oversee the HR team (HR Manager/HR Administrator) to enhance and operate standardised end-to-end HR processes, systems and documentation. Oversee the staff appraisal process and development of a Company-wide training and development plan, including leadership training. succession planning, talent acquisition, development and retention. Ensure all company and customer HSE policies and procedures are clear and communicated to ensure a safe working environment. Work with senior colleagues to forecast scaling employee resource to align with the company growth plans. Put in place a workforce development programme to support this. Create and drive the internal communications strategy, working with the Marketing Manager, on tone, method and employee engagement plan and cascade process. To cover all employee groups in all locations, and to best effect in relation to the different audiences. Lead on deploying and creating action plans from employee surveys. Own the company pay and benefits review process, working with the SLT and CFO. Profile As the Head of HR you will: Have extensive experience in a HR leadership role. Strong knowledge of UK employment law and HR best practices. Demonstrated ability to influence senior stakeholders and drive strategic HR initiatives. Exceptional communication and presentation skills, with the ability to engage with stakeholders at all levels. Ability to travel extensively throughout the UK and adapt to varied work environments. CIPD Level 7 (or equivalent). Job Offer Highly competitive salary. Additional benefits, including company car and bonus. A permanent position within a successful, growing company. Opportunities to shape and lead HR practices. Work in a professional and innovative environment. Flexible/hybrid working options available. This role requires flexibility to travel across the UK. Regular visits to the HQ in Cornwall and also to offices based in the Midlands and Yorkshire.
Kids Cancer Charity
Individual Giving Officer
Kids Cancer Charity
ABOUT KIDS CANCER CHARITY Kids Cancer Charity have been supporting children affected by cancer from all over the UK since 1989. Life changes when a child is diagnosed with cancer, every aspect of their life and that of their family is thrown into turmoil. We offer support through our care breaks and Play Therapy during treatment and beyond. We are looking for a passionate, talented Individual Giving Manager to join our ambitious, successful Fundraising team that has been growing year-on-year since 1989 as we approach our new fundraising strategy. JOB DESCRIPTION The Individual Giving Manager will lead the development of Kids Cancer Charity s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for Kids Cancer Charity, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will play a central role in shaping the future of supporter engagement at Kids Cancer Charity, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow Kids Cancer Charity s first individual giving programme, building sustainable income streams that support our vital work in supporting children affected by cancer in the UK. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop Kids Cancer Charity s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator s Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the General Manager. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the General Manager, Act as an ambassador for the charity, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of Kids Cancer Charity s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of Kids Cancer Charity s mission, values and strategic priorities. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys.
Mar 26, 2026
Full time
ABOUT KIDS CANCER CHARITY Kids Cancer Charity have been supporting children affected by cancer from all over the UK since 1989. Life changes when a child is diagnosed with cancer, every aspect of their life and that of their family is thrown into turmoil. We offer support through our care breaks and Play Therapy during treatment and beyond. We are looking for a passionate, talented Individual Giving Manager to join our ambitious, successful Fundraising team that has been growing year-on-year since 1989 as we approach our new fundraising strategy. JOB DESCRIPTION The Individual Giving Manager will lead the development of Kids Cancer Charity s first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for Kids Cancer Charity, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will play a central role in shaping the future of supporter engagement at Kids Cancer Charity, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow Kids Cancer Charity s first individual giving programme, building sustainable income streams that support our vital work in supporting children affected by cancer in the UK. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop Kids Cancer Charity s first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi channel campaigns (digital, social, email, paid, direct mail) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator s Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the General Manager. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the General Manager, Act as an ambassador for the charity, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of Kids Cancer Charity s compliance programme. Demonstrate and uphold the Society s values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, and how these support effective individual giving programmes. Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of Kids Cancer Charity s mission, values and strategic priorities. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys.
Pertemps London
Senior Brand Manager
Pertemps London
Senior Brand Manager Central London (Hybrid - office once every two weeks) Salary: Up to £55,000 benefits A fast growing global digital marketplace is looking for a Senior Brand Manager to take ownership of how the brand is positioned, communicated, and experienced across every channel. This is a hands on leadership role where you will shape the brand strategy while delivering high impact campaigns across social, content, PR, video, partnerships, and events. You will work closely with senior leadership and cross functional teams to elevate brand visibility, strengthen storytelling, and drive meaningful engagement with customers and partners. What you will be doing Brnd Strategy Define and evolve brand positioning, narrative, and tone of voice Develop and maintain brand guidelines and creative standards Use audience and market insight to inform brand direction Campaigns and Content Lead brand campaigns across digital, social, PR, and events Deliver content including video, blogs, case studies, and creative assets Manage the brand calendar and campaign planning Social, Influencers and PR Oversee social media strategy and content output Manage influencer and ambassador partnerships Work with PR agencies to secure strong media coverage Video, Events and Partnerships Lead video projects from concept through to distribution Manage brand presence at events, conferences, and activations Build partnerships that strengthen brand reach Collaboration and Performance Work closely with acquisition, retention, product, and commercial teams Track brand performance and campaign impact Use data to optimise messaging and targeting What we are looking for Strong experience in brand, content, or creative marketing roles Experience delivering campaigns across multiple channels Confident managing creative agencies, influencers, and partners Strong storytelling and brand building skills Able to balance strategic thinking with hands on delivery Experience working in a fast paced digital or marketplace environment What's on offer Salary up to £55,000 Hybrid working - office attendance once every two weeks A high visibility role with real influence on brand direction Opportunity to work in a fast growing digital business Excellent benefits and career development opportunities If you are a brand leader who enjoys building campaigns, shaping storytelling, and driving creative impact, we would love to hear from you.
Mar 22, 2026
Full time
Senior Brand Manager Central London (Hybrid - office once every two weeks) Salary: Up to £55,000 benefits A fast growing global digital marketplace is looking for a Senior Brand Manager to take ownership of how the brand is positioned, communicated, and experienced across every channel. This is a hands on leadership role where you will shape the brand strategy while delivering high impact campaigns across social, content, PR, video, partnerships, and events. You will work closely with senior leadership and cross functional teams to elevate brand visibility, strengthen storytelling, and drive meaningful engagement with customers and partners. What you will be doing Brnd Strategy Define and evolve brand positioning, narrative, and tone of voice Develop and maintain brand guidelines and creative standards Use audience and market insight to inform brand direction Campaigns and Content Lead brand campaigns across digital, social, PR, and events Deliver content including video, blogs, case studies, and creative assets Manage the brand calendar and campaign planning Social, Influencers and PR Oversee social media strategy and content output Manage influencer and ambassador partnerships Work with PR agencies to secure strong media coverage Video, Events and Partnerships Lead video projects from concept through to distribution Manage brand presence at events, conferences, and activations Build partnerships that strengthen brand reach Collaboration and Performance Work closely with acquisition, retention, product, and commercial teams Track brand performance and campaign impact Use data to optimise messaging and targeting What we are looking for Strong experience in brand, content, or creative marketing roles Experience delivering campaigns across multiple channels Confident managing creative agencies, influencers, and partners Strong storytelling and brand building skills Able to balance strategic thinking with hands on delivery Experience working in a fast paced digital or marketplace environment What's on offer Salary up to £55,000 Hybrid working - office attendance once every two weeks A high visibility role with real influence on brand direction Opportunity to work in a fast growing digital business Excellent benefits and career development opportunities If you are a brand leader who enjoys building campaigns, shaping storytelling, and driving creative impact, we would love to hear from you.
Woodgreen, Pets Charity
Legacy Engagement Manager - 9 Month FTC
Woodgreen, Pets Charity
Woodgreen Pets Charity has been helping pets and their owners live happier, healthier lives for over 100 years. From rehoming and community support to education and advocacy, our work is powered by dedicated people and a focus on reaching communities so that our voice can play an important role in shaping conversations about animal welfare. We are in an exciting period of growth and transformation and are looking to appoint a Legacy Engagement Manager to our team on a 9-month fixed term basis. Responsible for developing and implementing our Legacy and In Memory marketing strategies, supporter journeys, and operational plans, our successful applicant will support Woodgreen s Senior Development Manager to evaluate campaigns and activities, drawing conclusions and making recommendations to support us in securing a growing pipeline of legacy pledgers. By developing and delivering campaigns in the retention/stewardship stages of the legacy supporter journey they will increase In-Memory income and report and evaluate retention and stewardship activities against objectives and KPIs, ensuring that key learnings are used to inform future development activity. Planning and developing Woodgreen s supporter journeys across Legacy, Pet Promise and In Memory our successful candidate will ensure alignment with both Woodgreen s acquisition strategy and Individual Giving communications and journey. If you are; Experienced in developing and implementing supporter journey programs, events and direct marketing campaigns. Enjoy working with data and fundraising databases to develop and measure effective marketing strategies and activities. Have substantial analytical skills and attention to detail, specifically in relation to supporter relationships, retention and development management. And have a good knowledge of best practice legacy marketing and fundraising strategies coupled with a knowledge of, and commitment to, compliance with fundraising codes of practice, fundraising regulator guidelines and data protection regulations we would love to hear from you! This is a full time 9 month fixed-term opportunity, working 37.5 hours per week on a hybrid basis with the expectation that our successful candidate will work from our Godmanchester site approximately 1 - 2 days a month dependant on business need. The starting salary for this position will be £35,598 - £43,507 pro rata per annum depending on experience. This is complemented by; Pro rata equivalent of 36 days annual leave per year (inclusive of bank holidays) Up to 8% employer pension contributions Support towards healthcare costs (cashplan) Employee wellbeing package to include free access to Headspace Life assurance (4x salary) Benefits hub exclusive discounts on popular brands 25% discount in our charity shops Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship. Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place. Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Mar 18, 2026
Full time
Woodgreen Pets Charity has been helping pets and their owners live happier, healthier lives for over 100 years. From rehoming and community support to education and advocacy, our work is powered by dedicated people and a focus on reaching communities so that our voice can play an important role in shaping conversations about animal welfare. We are in an exciting period of growth and transformation and are looking to appoint a Legacy Engagement Manager to our team on a 9-month fixed term basis. Responsible for developing and implementing our Legacy and In Memory marketing strategies, supporter journeys, and operational plans, our successful applicant will support Woodgreen s Senior Development Manager to evaluate campaigns and activities, drawing conclusions and making recommendations to support us in securing a growing pipeline of legacy pledgers. By developing and delivering campaigns in the retention/stewardship stages of the legacy supporter journey they will increase In-Memory income and report and evaluate retention and stewardship activities against objectives and KPIs, ensuring that key learnings are used to inform future development activity. Planning and developing Woodgreen s supporter journeys across Legacy, Pet Promise and In Memory our successful candidate will ensure alignment with both Woodgreen s acquisition strategy and Individual Giving communications and journey. If you are; Experienced in developing and implementing supporter journey programs, events and direct marketing campaigns. Enjoy working with data and fundraising databases to develop and measure effective marketing strategies and activities. Have substantial analytical skills and attention to detail, specifically in relation to supporter relationships, retention and development management. And have a good knowledge of best practice legacy marketing and fundraising strategies coupled with a knowledge of, and commitment to, compliance with fundraising codes of practice, fundraising regulator guidelines and data protection regulations we would love to hear from you! This is a full time 9 month fixed-term opportunity, working 37.5 hours per week on a hybrid basis with the expectation that our successful candidate will work from our Godmanchester site approximately 1 - 2 days a month dependant on business need. The starting salary for this position will be £35,598 - £43,507 pro rata per annum depending on experience. This is complemented by; Pro rata equivalent of 36 days annual leave per year (inclusive of bank holidays) Up to 8% employer pension contributions Support towards healthcare costs (cashplan) Employee wellbeing package to include free access to Headspace Life assurance (4x salary) Benefits hub exclusive discounts on popular brands 25% discount in our charity shops Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship. Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place. Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found. Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.
Zachary Daniels Recruitment
Online Trading Manager
Zachary Daniels Recruitment City, Manchester
Digital Trading Manager Online Retail Greater Manchester Competitive Salary We are partnering with a high-growth, digitally-led retail business that has quickly established itself as a major player within their space. With a strong direct-to-consumer model and a growing presence across its own website, marketplaces and social commerce platforms, the business is entering an exciting new phase of scale. As part of this growth, the business is looking to appoint a commercially driven Digital Trading Manager to take ownership of multi-channel trading performance and unlock further revenue and margin opportunities. The Digital Trading Manager will own end-to-end trading across all D2C channels, driving a cohesive and insight-led approach to pricing, promotions, merchandising and customer experience. This is a highly visible role where the Digital Trading Manager will act as the central link between buying, marketing and eCommerce, ensuring all activity aligns into a clear and commercially effective trading plan. Key Responsibilities Own the trading and marketing calendar across website, marketplaces and social commerce platforms Lead on-site trading and merchandising, ensuring strong product visibility, navigation and conversion Define and optimise pricing strategy to balance competitiveness, margin and contribution Plan and execute campaigns, events and promotional activity aligned to seasonal and commercial priorities Act as the key connector across buying, marketing and eCommerce to deliver joined-up trading execution Drive improvements in customer journey and basket value through cross sell and upsell initiatives Partner with internal teams to improve stock sell-through across all D2C channels Analyse performance data to identify opportunities, risks and actionable insights Deliver clear trading reports and strategic recommendations to senior leadership, covering revenue, margin, conversion, traffic, acquisition, retention, LTV, basket size and channel performance About You Proven background in a digital trading, eCommerce or online merchandising role within retail or D2C Strong commercial instinct with a track record of driving revenue, margin and sell through Confident managing pricing, promotions and on-site trading performance Highly analytical with the ability to translate data into clear actions Comfortable working cross-functionally and influencing stakeholders at all levels Thrives in a fast-paced, high-growth environment Why Apply Join a fast-scaling UK retail business with significant growth momentum Opportunity to take real ownership of multi-channel trading strategy Work within an entrepreneurial, agile culture with clear progression opportunities Competitive salary and benefits package Apply today to find out more! BH35720
Mar 18, 2026
Full time
Digital Trading Manager Online Retail Greater Manchester Competitive Salary We are partnering with a high-growth, digitally-led retail business that has quickly established itself as a major player within their space. With a strong direct-to-consumer model and a growing presence across its own website, marketplaces and social commerce platforms, the business is entering an exciting new phase of scale. As part of this growth, the business is looking to appoint a commercially driven Digital Trading Manager to take ownership of multi-channel trading performance and unlock further revenue and margin opportunities. The Digital Trading Manager will own end-to-end trading across all D2C channels, driving a cohesive and insight-led approach to pricing, promotions, merchandising and customer experience. This is a highly visible role where the Digital Trading Manager will act as the central link between buying, marketing and eCommerce, ensuring all activity aligns into a clear and commercially effective trading plan. Key Responsibilities Own the trading and marketing calendar across website, marketplaces and social commerce platforms Lead on-site trading and merchandising, ensuring strong product visibility, navigation and conversion Define and optimise pricing strategy to balance competitiveness, margin and contribution Plan and execute campaigns, events and promotional activity aligned to seasonal and commercial priorities Act as the key connector across buying, marketing and eCommerce to deliver joined-up trading execution Drive improvements in customer journey and basket value through cross sell and upsell initiatives Partner with internal teams to improve stock sell-through across all D2C channels Analyse performance data to identify opportunities, risks and actionable insights Deliver clear trading reports and strategic recommendations to senior leadership, covering revenue, margin, conversion, traffic, acquisition, retention, LTV, basket size and channel performance About You Proven background in a digital trading, eCommerce or online merchandising role within retail or D2C Strong commercial instinct with a track record of driving revenue, margin and sell through Confident managing pricing, promotions and on-site trading performance Highly analytical with the ability to translate data into clear actions Comfortable working cross-functionally and influencing stakeholders at all levels Thrives in a fast-paced, high-growth environment Why Apply Join a fast-scaling UK retail business with significant growth momentum Opportunity to take real ownership of multi-channel trading strategy Work within an entrepreneurial, agile culture with clear progression opportunities Competitive salary and benefits package Apply today to find out more! BH35720
St Giles Hospice
Individual Giving Officer
St Giles Hospice
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Mar 18, 2026
Full time
Contract type Permanent Location Whittington with some flexibility for remote working Hours Full time (37.5 hours per week) with flexibility to work evenings and weekends when required Annual salary Starting from C1 £27,355.42 with the ability to progress to C3 £30,308 Last day to apply 29/03/2026 Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact. Knowledge and experience Essential Experience in data management Knowledge of effective campaign or project planning Experience of researching and developing content for fundraising Experience of creating communications for a variety of audiences and channels Experience of analysing campaign results and using insight to optimise future campaigns Experience of collaborative working with multiple internal and external partners to deliver projects Proven track record of working to and achieving targets Desirable Managing direct marketing campaigns in a charity environment Values Exhibits our hospice values and behaviours Skills Essential Confidence using CRM systems Working to deadlines A creative thinker Data led Strong attention to detail Organised Excellent interpersonal and communication skills Effective Diary management Personal Attributes Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice Other requirements Valid driving licence Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests Just so you know: This post is subject to a Disclose and Barring Service (DBS) check. We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
TuVida
Carers Service Manager
TuVida
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links Responsible to: Director of Governance and Charitable Services Responsible for: Operational team operating across Herefordshire Location: Hybrid Home / Office Based Fred Bulmer Centre, Hereford (minimum two days in the office) Salary: £30,000 Hours of Work: Full Time 37.5 hours per week Key Purpose / WHY? The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the what matters assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services. Key accountabilities & responsibilities 1. Service Leadership and Delivery Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire Facilitate the application, review and distribution of small grants to unpaid carers across the region as required Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services. Meet with commissioners to review service performance quarterly Ensure the service is visible and accessible to carers from all communities Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website 2. Service Development Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including supporting and/or leading on tendering, Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business. 3. Team Management Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required Provide exemplary leadership and management for the team, including regular team meetings, 121 s and objective setting, caseload management, performance reviews and promoting professional development and well-being Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards Delegate effectively while maintaining oversight of service quality and manager satisfaction Oversee recruitment and inductions of new staff Manage leave and staff absence Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures. 4. Partnership and Stakeholder Engagement Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations. Lead on increasing the awareness of TuVida s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers. Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers Represent the service at multi-agency meetings and network meetings Promote awareness of carer rights and needs within the community through talks and training General As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation s policies and procedures. We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust always challenging practice or behavior that compromises the reputation or values in any way. Vision Values A society where every person who is ill or disabled and every carer can live well and enjoy life Pioneering we will continuously try new approaches and ideas, challenging the status quo. Uncompromising we will do what we say we are going to do and when we are going to do it. Compassionate we are committed to enabling people to have choice over their care and support. Person Specification Essential Experience Required Desirable Experience Required Experience of leading or managing frontline services. Experience of managing staff and/or volunteers. Experience of safeguarding responsibilities. A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. Experience of working with unpaid carers or people with care/support needs. Experience of business case development and bid writing/contract tendering. Experience of managing Health & Safety risks. Knowledge of the Care Act and carers rights Essential Skills and Abilities Required Desirable Skills and Abilities Required Strong leadership and team building skills. Able to look at the bigger picture and devise plans and priorities that are clearly aligned to achieving an agreed strategy. To also contribute to decision-making and future strategy development. Ability to enact and/or manage change. Excellent communication and relationship building skills, able to communicate effectively with service users, external partners, funders and professionals. Ability to work co-operatively and effectively with colleagues across the organisation. Ability to obtain and provide insight and analysis to ensure funders fully understand the value of our services and that we are meeting contract requirements with a focus on meeting targets and demonstrating outcomes. Capacity to resolve complex and/or challenging situations with the ability to influence actions and appropriately and positively respond to constructive criticism or challenge. Ability to maintain professional boundaries, including appropriate levels of confidentiality and the requirements of GDPR. Qualifications Required Other Desirable Criteria Good working knowledge of Microsoft Office applications Ability and willingness to travel as part of the role and wider organisational requirements. A commitment to continual professional development Positive attitude toward carers and committed to equality, diversity and inclusion. Knowledge of using CRM systems. ILM Level 5 or above NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder. This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Mar 12, 2026
Full time
ROLE PROFILE: Carers Service Manager - Herefordshire Carer Links Responsible to: Director of Governance and Charitable Services Responsible for: Operational team operating across Herefordshire Location: Hybrid Home / Office Based Fred Bulmer Centre, Hereford (minimum two days in the office) Salary: £30,000 Hours of Work: Full Time 37.5 hours per week Key Purpose / WHY? The Carers Services Manager will play a vital role in leading a team to assist unpaid carers to connect with their communities and access the support they need within Herefordshire. The role will support the Herefordshire team, who deliver the what matters assessment to carers and provide bespoke, person-centered information, advice and guidance to people accessing our services. Support includes but is not limited to; one-to-one support, events and activities, as well as signposting and referring to relevant agencies for additional support helping people on their caring journey. The role will work alongside internal teams and external partners to create community connections, develop an outreach support program, linking people to community resources with a focus on preventing the need for escalation to statutory services. Key accountabilities & responsibilities 1. Service Leadership and Delivery Oversee day to day delivery of our commissioned Information, Advice and Guidance service for unpaid Carers in Herefordshire Facilitate the application, review and distribution of small grants to unpaid carers across the region as required Monitor service quality and delivery and report monthly Key Performance Indicators and quarterly monitoring reports to Local Authority Commissioners. Ensure reporting demonstrates the scale, impact, and quality of our services. Meet with commissioners to review service performance quarterly Ensure the service is visible and accessible to carers from all communities Support carer self-identification and address barriers to engagement, including those faced by underrepresented groups of carers Help raise the profile and recognition of TuVida to assist with recruitment, service-user and partner engagement and financial sustainability by contributing to social media presence and the website 2. Service Development Work collaboratively with senior colleagues, identifying opportunities for sustainable growth, and working to execute commercial opportunities, including supporting and/or leading on tendering, Bidding, and negotiating new business as well as business retention strategies and mobilisation of new business. 3. Team Management Lead and develop a team to deliver person-centered outcomes for unpaid carers across Herefordshire providing practical support and guidance as required Provide exemplary leadership and management for the team, including regular team meetings, 121 s and objective setting, caseload management, performance reviews and promoting professional development and well-being Create development plans for team members, identifying training needs and growth opportunities within the team and wider organisation Foster a collaborative team environment that promotes knowledge sharing, continuous improvement, and high-performance standards Delegate effectively while maintaining oversight of service quality and manager satisfaction Oversee recruitment and inductions of new staff Manage leave and staff absence Act as designated safeguarding lead for the team, maintaining hight standards of safeguarding practice. Support the team through the process of raising safeguards and following up on safeguarding concerns complying with internal and external agencies policies and procedures. 4. Partnership and Stakeholder Engagement Ensure the services work collaboratively with partners and community services, manage the delivery of a program of support and services that help improve the wellbeing of carers and which respond to their needs and aspirations. Lead on increasing the awareness of TuVida s services in the county, including development of marketing materials, attending events, stakeholder meetings and increasing recognition of and support available for unpaid carers. Build and maintain effective relationships with local authority, health services, and other stakeholders and third sector organisations involved in supporting carers Represent the service at multi-agency meetings and network meetings Promote awareness of carer rights and needs within the community through talks and training General As a carers services manager the post holder will be a key brand ambassador and a custodian of our values and our reputation. The post holder will lead by example in every area of their work and will work in accordance with the organisation s policies and procedures. We are an organisation led by our culture and values. Our expectation is that all employees will adhere to behaviors that demonstrate these values in everything they do and all decisions they make. No matter what role an employee holds in the organisation, we expect them to operate with compassion for our clients and for each other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of openness and trust always challenging practice or behavior that compromises the reputation or values in any way. Vision Values A society where every person who is ill or disabled and every carer can live well and enjoy life Pioneering we will continuously try new approaches and ideas, challenging the status quo. Uncompromising we will do what we say we are going to do and when we are going to do it. Compassionate we are committed to enabling people to have choice over their care and support. Person Specification Essential Experience Required Desirable Experience Required Experience of leading or managing frontline services. Experience of managing staff and/or volunteers. Experience of safeguarding responsibilities. A network of contacts within local authorities, the health sector and voluntary sector organisations in Herefordshire. Experience of working with unpaid carers or people with care/support needs. Experience of business case development and bid writing/contract tendering. Experience of managing Health & Safety risks. Knowledge of the Care Act and carers rights Essential Skills and Abilities Required Desirable Skills and Abilities Required Strong leadership and team building skills. Able to look at the bigger picture and devise plans and priorities that are clearly aligned to achieving an agreed strategy. To also contribute to decision-making and future strategy development. Ability to enact and/or manage change. Excellent communication and relationship building skills, able to communicate effectively with service users, external partners, funders and professionals. Ability to work co-operatively and effectively with colleagues across the organisation. Ability to obtain and provide insight and analysis to ensure funders fully understand the value of our services and that we are meeting contract requirements with a focus on meeting targets and demonstrating outcomes. Capacity to resolve complex and/or challenging situations with the ability to influence actions and appropriately and positively respond to constructive criticism or challenge. Ability to maintain professional boundaries, including appropriate levels of confidentiality and the requirements of GDPR. Qualifications Required Other Desirable Criteria Good working knowledge of Microsoft Office applications Ability and willingness to travel as part of the role and wider organisational requirements. A commitment to continual professional development Positive attitude toward carers and committed to equality, diversity and inclusion. Knowledge of using CRM systems. ILM Level 5 or above NB: This role profile is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement This role profile is an outline of the key tasks and responsibilities of the post, and the post holder may be required to undertake additional duties appropriate to the pay band. The post may change over time to reflect the developing needs of the Charity and its services, as well as the personal development needs of the post holder. This post is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.
Zachary Daniels Recruitment
CRM & Loyalty Manager
Zachary Daniels Recruitment Astwood Bank, Worcestershire
CRM & Loyalty Manager The Midlands Salary up to 75k + Benefits Zachary Daniels Recruitment are partnering with a leading customer focused retail business to recruit a CRM & Loyalty Manager . This CRM & Loyalty Manager role will take ownership of the company's CRM, loyalty and customer engagement strategy, helping to drive stronger relationships with customers across both digital and in-store channels. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a key role in shaping lifecycle communications, evolving the loyalty proposition and using customer insight to increase engagement, retention and long-term value. This is a hands-on opportunity for a CRM & Loyalty Manager to influence how the business connects with its customers and delivers measurable commercial impact. Key Responsibilities Define and deliver the CRM strategy across the full customer lifecycle, including acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across channels such as email, SMS and other direct communication platforms Lead audience segmentation and personalisation strategies to deliver relevant and engaging communications Own the development and ongoing optimisation of the company's loyalty programme, including rewards, benefits and partnerships Design and improve customer journeys across both digital and in-store touchpoints Work closely with data and analytics teams to track performance, generate insights and optimise campaigns Collaborate with marketing, digital and technology teams to deliver customer initiatives with clear commercial impact Lead and develop a small CRM and campaign delivery team About You Background in CRM, loyalty or customer engagement within a retail or customer led environment Strong understanding of CRM platforms and lifecycle marketing strategies Proven track record developing customer propositions, loyalty programmes or personalised customer journeys Highly data-driven, using insight and testing to improve engagement and performance Strong stakeholder management skills with the ability to collaborate across multiple teams Commercially minded with a passion for improving customer engagement and driving measurable results A hands-on leader who thrives in a fast-paced environment and enjoys delivering both strategy and execution as a CRM & Loyalty Manager Apply today to find out more and be considered! BH35679
Mar 11, 2026
Full time
CRM & Loyalty Manager The Midlands Salary up to 75k + Benefits Zachary Daniels Recruitment are partnering with a leading customer focused retail business to recruit a CRM & Loyalty Manager . This CRM & Loyalty Manager role will take ownership of the company's CRM, loyalty and customer engagement strategy, helping to drive stronger relationships with customers across both digital and in-store channels. Reporting into the Head of Customer & Loyalty, the CRM & Loyalty Manager will play a key role in shaping lifecycle communications, evolving the loyalty proposition and using customer insight to increase engagement, retention and long-term value. This is a hands-on opportunity for a CRM & Loyalty Manager to influence how the business connects with its customers and delivers measurable commercial impact. Key Responsibilities Define and deliver the CRM strategy across the full customer lifecycle, including acquisition, onboarding, engagement, retention and reactivation Plan, execute and optimise CRM campaigns across channels such as email, SMS and other direct communication platforms Lead audience segmentation and personalisation strategies to deliver relevant and engaging communications Own the development and ongoing optimisation of the company's loyalty programme, including rewards, benefits and partnerships Design and improve customer journeys across both digital and in-store touchpoints Work closely with data and analytics teams to track performance, generate insights and optimise campaigns Collaborate with marketing, digital and technology teams to deliver customer initiatives with clear commercial impact Lead and develop a small CRM and campaign delivery team About You Background in CRM, loyalty or customer engagement within a retail or customer led environment Strong understanding of CRM platforms and lifecycle marketing strategies Proven track record developing customer propositions, loyalty programmes or personalised customer journeys Highly data-driven, using insight and testing to improve engagement and performance Strong stakeholder management skills with the ability to collaborate across multiple teams Commercially minded with a passion for improving customer engagement and driving measurable results A hands-on leader who thrives in a fast-paced environment and enjoys delivering both strategy and execution as a CRM & Loyalty Manager Apply today to find out more and be considered! BH35679
Morgan McKinley (Guildford)
Marketing Manager
Morgan McKinley (Guildford) Knowl Hill, Berkshire
Brand Marketing Manager We have an exciting opportunity for an experienced Brand Marketing Manager to join a leading luxury hospitality and leisure business with an outstanding collection of premium venues across the UK. Alongside a competitive salary of up to 50,000, the benefits package is excellent, including free use of facilities across all venues for employees and their families, an annual bonus of up to 15% of salary, 20 days holiday plus Bank Holidays, your birthday off, and additional holiday awarded for length of service, pension with 5% employer contribution, hybrid working (home working with travel as required to venues primarily in the South of England), and discounts on food and drinks at all venues (50% when working and 25% when off duty). You'll also benefit from excellent opportunities for career development and a highly supportive team environment. Reporting to the Marketing Director and managing one direct report (Brand Marketing Executive), the focus of the role is on planning and delivering high-impact, multi-channel brand marketing campaigns aimed at increasing customer retention and driving new member acquisition. You will work across a diverse portfolio of venues, ensuring the brand is consistently represented while delivering creative and commercially effective marketing campaigns. Key Responsibilities: Plan and deliver integrated brand marketing campaigns across a diverse product portfolio and multiple UK sites Create compelling, brand-led messaging that resonates with target audiences Plan and deliver venue-specific marketing activities on time and within budget Drive owned-channel social media strategy across the business Produce copy across a wide range of platforms and formats, including web content, apps, email marketing, brochures, advertising, editorial content and press releases Champion consistency of brand voice across all materials and touchpoints Manage brand and content budgets Lead photography and videography shoots, including supplier briefing, on-site shoot management and asset distribution across the business Manage seasonal event campaign activity Measure and report on campaign success, including ROI and ROAS, providing insights on audience engagement and channel performance and making clear recommendations for future campaigns We are looking for an experienced Brand Marketing Manager with strong campaign management expertise across both digital and offline channels. The ideal candidate will have a background in hospitality, leisure, travel, entertainment, retail, or a related sector, along with excellent creative, organisational and communication skills. For more information, please apply now.
Mar 09, 2026
Full time
Brand Marketing Manager We have an exciting opportunity for an experienced Brand Marketing Manager to join a leading luxury hospitality and leisure business with an outstanding collection of premium venues across the UK. Alongside a competitive salary of up to 50,000, the benefits package is excellent, including free use of facilities across all venues for employees and their families, an annual bonus of up to 15% of salary, 20 days holiday plus Bank Holidays, your birthday off, and additional holiday awarded for length of service, pension with 5% employer contribution, hybrid working (home working with travel as required to venues primarily in the South of England), and discounts on food and drinks at all venues (50% when working and 25% when off duty). You'll also benefit from excellent opportunities for career development and a highly supportive team environment. Reporting to the Marketing Director and managing one direct report (Brand Marketing Executive), the focus of the role is on planning and delivering high-impact, multi-channel brand marketing campaigns aimed at increasing customer retention and driving new member acquisition. You will work across a diverse portfolio of venues, ensuring the brand is consistently represented while delivering creative and commercially effective marketing campaigns. Key Responsibilities: Plan and deliver integrated brand marketing campaigns across a diverse product portfolio and multiple UK sites Create compelling, brand-led messaging that resonates with target audiences Plan and deliver venue-specific marketing activities on time and within budget Drive owned-channel social media strategy across the business Produce copy across a wide range of platforms and formats, including web content, apps, email marketing, brochures, advertising, editorial content and press releases Champion consistency of brand voice across all materials and touchpoints Manage brand and content budgets Lead photography and videography shoots, including supplier briefing, on-site shoot management and asset distribution across the business Manage seasonal event campaign activity Measure and report on campaign success, including ROI and ROAS, providing insights on audience engagement and channel performance and making clear recommendations for future campaigns We are looking for an experienced Brand Marketing Manager with strong campaign management expertise across both digital and offline channels. The ideal candidate will have a background in hospitality, leisure, travel, entertainment, retail, or a related sector, along with excellent creative, organisational and communication skills. For more information, please apply now.
reallymoving
Sales Account Manager
reallymoving St. Albans, Hertfordshire
Purpose of the Role The purpose of the Sales Account Manager is to build and maintain strong, long?lasting relationships with our partners across all reallymoving service areas, while actively driving new business acquisition through structured prospecting and outreach activity. As a leading comparison website for home?moving services, reallymoving is committed to delivering exceptional customer satisfaction and driving sustainable business growth. As a Sales Account Manager you will manage a varied portfolio of partner accounts spanning Surveying, Conveyancing, and Removal services, acting as the primary point of contact for all partner interactions, while spending approximately 50% of your time hunting for and onboarding new partners to expand our network and revenue base. Taking a holistic, cross?service approach, you will identify opportunities to enhance performance, strengthen partner retention, and drive revenue growth across the entire portfolio through both account development and proactive prospecting. The Sales Account Manager role is offered on a hybrid basis requiring a minimum of 2 days a week attendance at our office in central St Albans, a short walk from St Albans City station. Key Responsibilities Client Relationship Management: Build strong, long?lasting relationships across all partner service areas. Understanding Needs: Understand partners businesses and goals to deliver tailored, mutually beneficial solutions. Account Planning: Develop and execute account strategies to meet partner needs and revenue targets. Communication: Act as the primary contact for partner queries, issues, and escalations. Cross?sell & Upsell: Identify opportunities to expand partner use of services. Satisfaction: Monitor partner satisfaction and resolve issues proactively. Reporting: Provide regular performance reports and insights to drive improvement. Negotiation: Lead negotiations on renewals, pricing, and expanded services. Collaboration: Work closely with Marketing, Development, and Product teams. CRM Management: Keep accurate CRM records and activity logs. Prospecting: Research and engage prospective partners through calls, email, LinkedIn, and networking. New Business: Manage the full sales cycle from lead generation to onboarding. Sales Management: Maintain a strong, active pipeline of new opportunities. Closing & Stakeholder Management : Present solutions and close deals with senior decision?makers. Pipeline Performance: Track and optimise pipeline activity to meet revenue targets. Cross Department Support: Assist other departments to ensure a seamless partner and customer experience. What You Will Bring Minimum of 5 GCSEs (or equivalent). Strong sales acumen with proven relationship?building skills and confident communication across phone, email, and in person. Excellent written and verbal communication, with the ability to adapt to different audiences. High IT literacy, including Microsoft Office (Excel, Word, PowerPoint, Outlook). Able to quickly learn and use internal systems and CRM platforms (training provided). Exceptional attention to detail, organisation, and ability to manage multiple priorities. Professional, solution?focused approach to handling complaints or escalations. Confident working independently and managing a varied partner portfolio. Willing to travel for partner meetings when required. Interest in ecommerce, digital platforms, marketplaces, or online marketing. Experience in property, surveying, removals, or service-based environments desirable but not essential. Hands?on experience with sales/CRM tools (e.g., HubSpot, Pipedrive, LinkedIn Sales Navigator). Strong analytical skills with confidence interpreting performance and sales data. Proven ability to balance account management and new business development in a target?driven environment. Experience working in or alongside digital teams. Ability to demonstrate effective use of AI tools to enhance productivity and improve quality of output. Be comfortable working with our company values. Customer obsessed: We start with the customer and work backwards. Ambitious: We think long term, we think big, and we value calculated risk taking Humble: We are vocally self-critical and respectfully challenge others opinions United: We are one team We re people people: We care about our colleagues and the communities we live and work in Why Join Us Be part of a trusted, established brand in the home?moving industry, helping consumers make informed decisions through our market?leading comparison services. Make a real impact by shaping partner success across Surveying, Conveyancing, and Removals your work directly influences customer experience and business growth. Collaborative, supportive culture where ideas are encouraged, and your contribution is genuinely valued. Opportunities for development, with ongoing training, industry exposure, and the chance to broaden your expertise across multiple service areas. A dynamic, digital?first environment that embraces innovation and continuous improvement. Autonomy and trust, allowing you to manage your portfolio and build meaningful, long?term partner relationships. Work with a passionate team who care about what they do and are committed to delivering industry?leading service. Competitive salary, performance bonus and benefits package What to expect from our recruitment process. Virtual HR competency-based interview with HR Manager approx. 45-60 mins. Virtual or face to face interview with Head of Sales approx. 45- 60 mins. Final face-to-face interview with Head of Sales & Chief Growth Officer approx. 60-90 mins. Reallymoving is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the benefits of a diverse workforce which reflects the wider population and welcome applications from all sections of the community. Sadly, we are unable to sponsor employment visas at this time and therefore we can only accept applications from candidates with the permanent Right To Work in the UK or those with indefinite right to remain.
Mar 09, 2026
Full time
Purpose of the Role The purpose of the Sales Account Manager is to build and maintain strong, long?lasting relationships with our partners across all reallymoving service areas, while actively driving new business acquisition through structured prospecting and outreach activity. As a leading comparison website for home?moving services, reallymoving is committed to delivering exceptional customer satisfaction and driving sustainable business growth. As a Sales Account Manager you will manage a varied portfolio of partner accounts spanning Surveying, Conveyancing, and Removal services, acting as the primary point of contact for all partner interactions, while spending approximately 50% of your time hunting for and onboarding new partners to expand our network and revenue base. Taking a holistic, cross?service approach, you will identify opportunities to enhance performance, strengthen partner retention, and drive revenue growth across the entire portfolio through both account development and proactive prospecting. The Sales Account Manager role is offered on a hybrid basis requiring a minimum of 2 days a week attendance at our office in central St Albans, a short walk from St Albans City station. Key Responsibilities Client Relationship Management: Build strong, long?lasting relationships across all partner service areas. Understanding Needs: Understand partners businesses and goals to deliver tailored, mutually beneficial solutions. Account Planning: Develop and execute account strategies to meet partner needs and revenue targets. Communication: Act as the primary contact for partner queries, issues, and escalations. Cross?sell & Upsell: Identify opportunities to expand partner use of services. Satisfaction: Monitor partner satisfaction and resolve issues proactively. Reporting: Provide regular performance reports and insights to drive improvement. Negotiation: Lead negotiations on renewals, pricing, and expanded services. Collaboration: Work closely with Marketing, Development, and Product teams. CRM Management: Keep accurate CRM records and activity logs. Prospecting: Research and engage prospective partners through calls, email, LinkedIn, and networking. New Business: Manage the full sales cycle from lead generation to onboarding. Sales Management: Maintain a strong, active pipeline of new opportunities. Closing & Stakeholder Management : Present solutions and close deals with senior decision?makers. Pipeline Performance: Track and optimise pipeline activity to meet revenue targets. Cross Department Support: Assist other departments to ensure a seamless partner and customer experience. What You Will Bring Minimum of 5 GCSEs (or equivalent). Strong sales acumen with proven relationship?building skills and confident communication across phone, email, and in person. Excellent written and verbal communication, with the ability to adapt to different audiences. High IT literacy, including Microsoft Office (Excel, Word, PowerPoint, Outlook). Able to quickly learn and use internal systems and CRM platforms (training provided). Exceptional attention to detail, organisation, and ability to manage multiple priorities. Professional, solution?focused approach to handling complaints or escalations. Confident working independently and managing a varied partner portfolio. Willing to travel for partner meetings when required. Interest in ecommerce, digital platforms, marketplaces, or online marketing. Experience in property, surveying, removals, or service-based environments desirable but not essential. Hands?on experience with sales/CRM tools (e.g., HubSpot, Pipedrive, LinkedIn Sales Navigator). Strong analytical skills with confidence interpreting performance and sales data. Proven ability to balance account management and new business development in a target?driven environment. Experience working in or alongside digital teams. Ability to demonstrate effective use of AI tools to enhance productivity and improve quality of output. Be comfortable working with our company values. Customer obsessed: We start with the customer and work backwards. Ambitious: We think long term, we think big, and we value calculated risk taking Humble: We are vocally self-critical and respectfully challenge others opinions United: We are one team We re people people: We care about our colleagues and the communities we live and work in Why Join Us Be part of a trusted, established brand in the home?moving industry, helping consumers make informed decisions through our market?leading comparison services. Make a real impact by shaping partner success across Surveying, Conveyancing, and Removals your work directly influences customer experience and business growth. Collaborative, supportive culture where ideas are encouraged, and your contribution is genuinely valued. Opportunities for development, with ongoing training, industry exposure, and the chance to broaden your expertise across multiple service areas. A dynamic, digital?first environment that embraces innovation and continuous improvement. Autonomy and trust, allowing you to manage your portfolio and build meaningful, long?term partner relationships. Work with a passionate team who care about what they do and are committed to delivering industry?leading service. Competitive salary, performance bonus and benefits package What to expect from our recruitment process. Virtual HR competency-based interview with HR Manager approx. 45-60 mins. Virtual or face to face interview with Head of Sales approx. 45- 60 mins. Final face-to-face interview with Head of Sales & Chief Growth Officer approx. 60-90 mins. Reallymoving is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We recognise the benefits of a diverse workforce which reflects the wider population and welcome applications from all sections of the community. Sadly, we are unable to sponsor employment visas at this time and therefore we can only accept applications from candidates with the permanent Right To Work in the UK or those with indefinite right to remain.

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