72 jobs found

Country Manager, UK/Ireland & South Africa page is loaded Country Manager, UK/Ireland & South Africalocations: Virtual United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: J-050596 Country Manager, United Kingdom/Ireland & South Africa About the Role: With a competitive industry marketplace and a constantly expanding portfolio of products. Our goals are to enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency, and build more economically successful practice. A professional sales culture that places the patient and customer in a primary position. The culture at IDEXX is committed to the customer, high achievement-oriented, and supportive. We have respect for others and are collaboratively serving customers with the highest levels of integrity.As Country Manager, you will be a member of the Companion Animal Group Commercial Sales Organization, reporting to the Regional General Manager. Your responsibilities in this role: Country Leadership and Direction - Set and communicate the commercial strategy, along with the broad actions needed to implement the One-IDEXX culture, for achieving the organization's mission, vision, and values within a function; inspire a large or diverse workforce to commit to these tenets and do extraordinary things to achieve the organization's business goals. Represent IDEXX with external stakeholders from official and gov. bodies, trading associations, industry and competitors, legal matters, local Corp. account and groups representation. Manages Performance - Drives sales growth by leveraging the sales ecosystem. Initiate and own the generation of consistent revenue growth, ensuring consistent delivery of results through teamwork within the matrix environment. Pipeline & Forecasting - Use data from IDEXX information management systems to drive targeted action and analyze impact on the business. Use data to makes good and timely decisions that keep the team moving forward to deliver results. Shares market insights and data regarding customer trends and competitor activities with management. Matrix Management - Supports and sometimes leads the matrix organization in cross functional teams in coordination with regional functional leaders. Brings together and influences stakeholders from different functional departments or divisions to accomplish goals. Financial Acumen - Manage and report on the performance of the function/business area; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives. Develops Team Capability - Use the IDEXX learning and development frameworks to identify individual and team development needs. Plan and implement actions to build individual and team capabilities. Provide training and/or coaching to enable individuals to improve performance and fulfil their potential. Partner with Sales Training team to develop front line sales capability. Recruitment and Retention of Sales Talent - hire, motivate, develop and retain the best sales talent. Sales Planning - Setting profit-based sales targets, quotas, sales forecasting, demand management, execution of a Sales Plan and reporting of sales against Key Performance Indicators of the sales force. Transformational Change Management - Lead the detailed design of projects within a transformational change program and manage their delivery, ensuring integration with related projects; use structured change management methodologies to drive acceptance of change and to embed desired culture and behaviours. Key Competencies for the Country Manager role: Commercial Acumen Drives Results People Management Attracts Top Talent Organizational Effectiveness Commercial Systems Why IDEXX: We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Join CEF - The UK's Industry-Leading Electrical Wholesaler With over 390 branches nationwide, CEF offers a fantastic opportunity for professionals in the electrical wholesale industry who are looking for a brighter tomorrow! About the Role: We're seeking an experienced HR Leader to partner with our Professional Services and Support Functions (IT, Marketing, Finance, Procurement & Legal) across the UK. Based within the People, Culture and Talent team, you will work closely with stakeholders across our business, to design, develop and deliver end-to-end People processes, practices and policies-enabling teams to make sound, fair and legally compliant people decisions. In this newly created position, you will provide expert guidance on talent management, employee relations and organisational development, delivering solutions that strengthen capability and support business objectives and functional goals. For functions that operate as part of global team, the role will contribute to the design of people frameworks and practices that are scalable, consistent and reusable across regions, while allowing for appropriate local delivery and compliance. You'll be tech-savvy, AI aware and commercially astute, with strong data analysis skills and the ability to translate insights into actionable strategies. As our Professional Services and Support Functions continue to evolve driven by digital transformation, automation and new ways of working you will play a key role in helping leaders adapt roles, skills and operating models in a structured and people centred way. Equally, you'll be passionate about building strong relationships and bring a people-centred mindset-helping to close critical gaps while reflecting our purpose, goals and values. This role will require you to spend time between our Durham, Kenilworth and London offices, meeting regularly with stakeholders across the Professional Services & Support departments. Key Skills & Experience: Proven experience partnering with senior leaders as a trusted People & Culture advisor, aligning people strategies with commercial and operational goals. Strong background in talent management, including workforce planning, retention, succession planning and performance frameworks in evolving, skills-led environments. Hands-on experience supporting organisational design, restructuring and change initiatives, with the ability to build high-performing, inclusive teams. Sound knowledge of employee relations, with confidence advising on complex cases and ensuring fair, consistent people practices. Data-driven mindset, with experience using people insights to identify trends, assess organisational readiness and translate insight into practical actions. Proven coaching capability, supporting managers to strengthen leadership skills, performance management and team engagement. Strong understanding of employment legislation and HR compliance, with the ability to apply this pragmatically in a business setting. Experience implementing and continuously improving People, Culture and Talent programmes, processes and systems, ideally in changing or digitally evolving organisations. About You: Qualified to CIPD Level 5 or above Generalist HR experience within a dynamic and commercial environment Ability to work independently, make decisions and deliver solutions A track record of communicating and influencing at all levels of an organisation Experience in collaborating across and connecting cross continent teams Experience supporting Professional Services functions (e.g. Finance, Marketing, Procurement, IT, Legal) Data literate with the ability to interpret insight in context and translate into action. Capable of operating at both a strategic and operational level Flexible, consultative, and adaptable in nature Previous experience in a multi-site/multi-channel and ideally multi-country business Ability to travel extensively across the UK Process: Screening call with Talent Acquisition - Phone Calls - 30 Mins 1st Stage Teams Interview with the People, Culture & Talent team - 60 Mins 2nd Stage on site interview with the People Culture & Talent Director and Senior CEF Leadership team members - 90 Minutes Our Package: Competitive Basic Salary Unique uncapped profit share style bonus scheme Company Car Company Pension Scheme Light Up Learning - Our Learning & Development platform MySavings - Employee Discount Platform Wellbeing platform for physical, mental and financial wellbeing Free use of the state-of-the-art private gym at our IT & Marketing Offices in Durham About Us: City Electrical Factors is the UK's leading electrical wholesaler, with over 390 stores nationwide, an award winning website and a strong reputation for supplying innovative solutions. We supply the equipment that powers the nation. From over 300+ industry leading brands and our own in-house manufacturing to renewables expertise and on-site support, we're more than a wholesaler! You can find out more about us on YouTube Our Values: We are a caring family - At CEF, we care about our people, as friends, as a community and as one team. We are humble & honest - At CEF, we are modest and act with integrity, always holding ourselves to the highest standard. We are passionately curious - At CEF, we are resourceful, we encourage our teams to take the initiative with a strong desire to be curious, and seek out opportunities to learn and grow. We work together to find creative solutions. Our Mission: At CEF, we are more than a business - we're a family. We are a family that values one another, our customers, and our suppliers - always placing people at the heart of everything we do. We are driven by a clear purpose, guided by meaningful goals, and united by shared values. Together, they give us direction, inspire how we work, and strengthen our commitment to building a brighter tomorrow for everyone. Find Out More: Find out more about us Find your local branch Find our Privacy Notice here Ready to Apply? If you're excited by technology, value collaboration and want to make a genuine impact, we'd love to hear from you. Click Apply to get started!

Country Manager, UK/Ireland & South Africa page is loaded Country Manager, UK/Ireland & South Africalocations: Virtual United Kingdomtime type: Full timeposted on: Heute ausgeschriebenjob requisition id: J-050596 Country Manager, United Kingdom/Ireland & South Africa About the Role: With a competitive industry marketplace and a constantly expanding portfolio of products. Our goals are to enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency, and build more economically successful practice. A professional sales culture that places the patient and customer in a primary position. The culture at IDEXX is committed to the customer, high achievement-oriented, and supportive. We have respect for others and are collaboratively serving customers with the highest levels of integrity.As Country Manager, you will be a member of the Companion Animal Group Commercial Sales Organization, reporting to the Regional General Manager. Your responsibilities in this role: Country Leadership and Direction - Set and communicate the commercial strategy, along with the broad actions needed to implement the One-IDEXX culture, for achieving the organization's mission, vision, and values within a function; inspire a large or diverse workforce to commit to these tenets and do extraordinary things to achieve the organization's business goals. Represent IDEXX with external stakeholders from official and gov. bodies, trading associations, industry and competitors, legal matters, local Corp. account and groups representation. Manages Performance - Drives sales growth by leveraging the sales ecosystem. Initiate and own the generation of consistent revenue growth, ensuring consistent delivery of results through teamwork within the matrix environment. Pipeline & Forecasting - Use data from IDEXX information management systems to drive targeted action and analyze impact on the business. Use data to makes good and timely decisions that keep the team moving forward to deliver results. Shares market insights and data regarding customer trends and competitor activities with management. Matrix Management - Supports and sometimes leads the matrix organization in cross functional teams in coordination with regional functional leaders. Brings together and influences stakeholders from different functional departments or divisions to accomplish goals. Financial Acumen - Manage and report on the performance of the function/business area; set appropriate performance objectives for direct reports and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of annual business objectives. Develops Team Capability - Use the IDEXX learning and development frameworks to identify individual and team development needs. Plan and implement actions to build individual and team capabilities. Provide training and/or coaching to enable individuals to improve performance and fulfil their potential. Partner with Sales Training team to develop front line sales capability. Recruitment and Retention of Sales Talent - hire, motivate, develop and retain the best sales talent. Sales Planning - Setting profit-based sales targets, quotas, sales forecasting, demand management, execution of a Sales Plan and reporting of sales against Key Performance Indicators of the sales force. Transformational Change Management - Lead the detailed design of projects within a transformational change program and manage their delivery, ensuring integration with related projects; use structured change management methodologies to drive acceptance of change and to embed desired culture and behaviours. Key Competencies for the Country Manager role: Commercial Acumen Drives Results People Management Attracts Top Talent Organizational Effectiveness Commercial Systems Why IDEXX: We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

About the team You'll join ZOE's Product team, which sets product direction across the company. You'll define problems, make trade-offs, and work closely with partners across Engineering, Design, Data Science, Nutrition Science, Marketing, Analytics, Legal, and Customer Service. Reporting directly to the Chief Product Officer, you'll work with Product leadership to build and scale products across our ecosystem designed to improve the health of millions. As part of the centralised Product team, you'll help drive a consistent experience across ZOE and ship products grounded in science and real user impact. About the role & impact As the Product Manager for our E-Commerce Product Team, you will own both the customer-facing purchasing and membership journeys and the technical foundation that powers how people discover, evaluate, purchase, and engage with ZOE's product range. This role spans our entire product ecosystem-from Daily30+ to the App and Gut Health Test and future product launches. You are the gateway into ZOE. The choices you make determine how easily people can access our science and begin improving their health. You'll work closely with Engineering, Design, Data, Science, and Marketing partners to create scalable, reliable experiences designed for rapid experimentation across multiple products and markets. You'll define product capabilities across acquisition, retention, and monetisation-balancing speed, quality, and long-term scalability. You'll work on: Purchasing journeys: How we scale our purchasing experience in a multi-product world to drive sales (e.g. checkout, pricing, upsells, shared cart) Member portal and retention: How members manage their subscriptions and make our product range work for them (e.g account creation, cancellation flows, referral schemes, plan upgrades) Gut Health Test experience: How members learn about their microbiome to drive engagement with the app and repeat purchases (e.g. testing, results, retests) New product and market launches: Building the e-commerce ecosystem to support future growth And more! ️ This is a remote role. However, applicants must be open to traveling to London on a monthly basis. We value face-to-face time for our centralised Product team to ensure we stay aligned and move fast. Our cutting-edge stack - A taste of what you'll use! Payment processing: Stripe CMS: Dato Data: Hex, Mixpanel Experimentation: Optimizely What you will do Lead the strategy across purchasing, subscription management, and retention journeys-ensuring a seamless experience across our product range Turn complex biological testing concepts into frictionless, high-converting experiences that drive both acquisition and long-term engagement Understand both customer-facing journeys (and what it takes to boost their performance) as well as the technical capabilities needed to bring these journeys to life Balance immediate revenue goals with long-term retention and lifetime value across multiple products Use qualitative and quantitative data (e.g. Mixpanel, Hex) to understand pain points in your product area and develop solutions targeting these Lead by example in discovery, documentation (PRDs), and data-led decision-making Serve as a strategic partner to Engineering, Marketing, and Commercial-ensuring the e-commerce roadmap is aligned with broader company initiatives Who you are 5+ years in Product Management, ideally within E-commerce or Growth You don't wait for a roadmap; you build it. You thrive in fast-paced environments where you need to manage multiple high-stakes stakeholders simultaneously You're a system thinker who can develop an e-commerce ecosystem to support future product and market launches, operating across both customer-facing journeys and technical capabilities You're exceptional at bringing cross-functional partners together-from Marketing to Legal, Customer Service, Ops, Finance, Analytics, and Science You value variety over depth-this is a wide domain with lots of opportunities You're a driving force behind decisions, whether defining the roadmap, landing project scope, or pushing for a launch You excel at prioritisation with lots of different inputs and opinions You understand high level technical constraints and limitation and value efforts to create space that helps the team build things in a sustainable way. Our Hiring Process We value your time and aim for a transparent, efficient experience. Our process is designed to evaluate your strategic thinking, technical commerce expertise, and alignment with our mission to improve global health. Talent Acquisition Screen (30 min). We'll dive into your background, your career motivations, and your initial "why" for joining ZOE. Hiring Manager Deep Dive (30 min). This is a high-level technical and strategic conversation covering your experience scaling e-commerce platforms and your approach to product ownership. The Remote Loop. We don't do back-to-back marathon interviews. Instead, we schedule these three sessions over a window of 10 working days to give you space to be at your best. Case Study & Deep Dive (60 min): You will receive a brief e-commerce challenge (intended to take 4 hours) focusing on a ZOE-specific product problem. You'll present your strategy followed by a technical and UX deep dive with a panel of interviewers. Cross-Functional Partnership (45 min): You'll meet your future partners. We'll explore how you translate complex biological data into a commercial narrative and how you manage high-stakes stakeholder trade-offs. Leadership & Values (45 min): A final session with our CPO and CEO. This is about "Founder Mentality", discussing long-term vision, ethical health-tech dilemmas, and your track record of mentoring and elevating those around you. Ready to thrive? We want to hear from you The experience, skills, and attributes we've outlined are what we believe will help someone truly thrive in this role. However, we understand that talent comes in many forms. If you are genuinely excited about ZOE's mission and this opportunity, please don't hesitate to apply-even if you don't meet every single requirement listed. We fundamentally value potential and commitment above all else. We are dedicated to fostering growth and providing opportunities for you to learn and develop alongside us.

As a Senior SEO Account Director, you will be responsible for delivering the execution of SEO strategy services across our client portfolio. Reporting to the SEO Strategy and PR Lead and Head of SEO, you'll be responsible for the implementation of the Visualsoft SEO strategy across a portfolio of our highest value clients, providing strategic insight and delivering growth in organic search. You'll lead a team of account directors within our SEO strategy squad, providing coaching & mentoring, leading on frameworks & strategy implementation, and be responsible for the quality of delivery across your direct reports and their clients. You'll support our the SEO Strategy and PR Lead and Head of SEO and Head of SEO in advancing our SEO service offerings with the rollout of AI functionalities, establishing standardised frameworks, and ensuring integration across all search channels as we adapt to the future of Organic Search in the world of ecommerce. Here at Visualsoft, our client relationships are key as your objective is to create a platform of growth & trust, driving innovation and efficiency from organic search, and delivering the highest possible quality. You'll work across our extensive client portfolio, championing our SEO strategy proposition across some of the UK's biggest Ecommerce brands, working alongside our Head of SEO to deliver our revenue & growth objectives. You'll live and breathe the Visualsoft operational values of Strategy, Focus, Tempo, and Quality: Strategy - Doing what's best for our clients, showcasing the outputs and outcomes that will drive growth in organic search. Focus - Avoiding any distractions and focusing on the delivery of defined OKR's for organic growth. Tempo - Fail fast, fail often, iterate. Agility gives us an edge, and our learnings help us move faster. Quality - Delivering on time to the highest standards & expectations of our client portfolio Key Responsibilities Client Delivery Coordinate the execution of the Visualsoft SEO Strategy across our client portfolio, leading the optimisation of all search products (Google Organic, Local, Shopping, etc.) Support the Head of SEO to shape the department's vision and objectives, embracing AI functionality, and continuing the development of our service Contribute to the development of our search strategy to maintain a competitive advantage in the industry Frameworks & Development Implement our standardised frameworks for strategic planning, research methodologies, and forecasting models, alongside the Head of SEO Develop and deliver reporting structures that effectively communicate SEO value and performance to our clients Design scalable processes that balance efficiency with customisation for client needs, harnessing the advantages of of AI integration Guide your team on best practice guidelines across all SEO disciplines, developing the skills of your team, and manage their progression through their career at VS. Service Delivery Working alongside our Technical & Content teams, you help create a market-leading SEO function Identify opportunities to expand services within client portfolios, including opportunities to integrate with complimentary OLM services Measure and demonstrate SEO ROI for your own and your teams client portfolio Contribute to new business development through thought leadership and strategic insights from the SEO team Key Contributions broken down Client Portfolio Relationship You'll manage a select client portfolio of premium clients including strategy coordination, client comms, reporting, meetings, and pitch activity. Portfolio Retention You'll contribute to client retention targets alongside the Content & Tech SEO teams, reporting to the SEO Strategy and PR Lead and Head of SEO. Maintain & Promote the highest standards of SEO Strategy is our UVP, our edge in the market; you'll uphold the highest standards in best practices, fundamentals, and implementation of our SEO strategy. Client Happiness Measured by Net Promoter Score (NPS), you'll utilise your relationships and client outputs to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points; as our Strategy Director, you'll be responsible for generating the highest client satisfaction results. When NPS or CSAT scores are not as desired, appropriate action must be taken, leveraging your relationship and the work Visualsoft carries out Strive for client results You'll contribute to the innovation and change of the VS SEO Strategy, you'll be agile to changes in the market, and you'll work hard toimplement a consistent approach across the SEO Strategy team. You'll take full ownership and accountability for your results, implementing change where required to improve, and making refinements to suit different needs when needed. Control & own SEO strategy You'll help to curate the Visualsoft SEO Strategy in an ever-changingworld of organic search. You'll lead the standard on measuring & reporting for SEO, using a robust forecasting and planning framework to demonstrate growth & potential from Organic Search. You'll support our SEO Strategy and PR Lead, and Head of SEO on the development of strategic frameworks. You'll lead on external and internal communications for the VS SEO Strategy, alongside our Content & Technical services. You'll manage a suite of SEO Tools to help set objectives, achieve targets, and deliver quality for your client portfolio. Line management responsibilities Supporting performance & development - Holding regular 1-1s and formal reviews (probation, performance, and development), setting and aligning goals with business objectives, and ensuring everything is recorded in our HRIS, HiBob. Coaching & feedback - Providing constructive feedback, recognition, and guidance to encourage growth, high performance, and continuous improvement. Wellbeing & engagement - Actively managing team wellbeing, motivation, and engagement, while addressing any performance issues fairly and consistently in line with company policy. Values & culture - Driving collaboration, accountability, and embedding Visualsoft's company values and ways of working across your team. Essential Extensive, proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Experience in ecommerce Experience delivering results in collaboration with other digital channels e.g. PPC, CRO, Marketplaces etc. Desirable Ability to utilise APIs especially with Google Big Query Advanced GA4 user with experience regarding tracking (common issues & troubleshooting) CRO / UX Experience Google platform competencies like Tag Manager, Data Studio, Local etc Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return . click apply for full job details

We're a growing team, and as we scale, so does our need to focus on expanding our Services Sales team. You'll be joining a people focused company as a Strategic Solutions Director. THE OPPORTUNITY In this high visibility position, you will play a critical role representing our delivery organization in pre sales engagements, helping to ensure that the proposed implementation solution will meet the customer's needs and will deliver significant value to our clients. The Strategic Solutions Director will help to drive Vendavo's service bookings by analyzing client needs in concert with the Vendavo sales team and our delivery partners. You will have ownership for developing and presenting client service delivery proposals and statements of work (SOWs). In this role, you will also own the creation and continual improvement of our sales collateral related to service delivery. The Strategic Solutions Director will gain extensive customer facing experience through frequent customer and partner interaction, including the opportunity to interact with the key decision makers at our prospects and customers. The Strategic Solutions Director will lead the implementation workshops with customers/prospects, demonstrating and sharing implementation and pricing best practices, and analyzing and mapping client requirements based on Vendavo capabilities. Other duties as assigned. THE SKILL SET Work experience must include pricing, marketing, finance, or related domain areas Pre sales experience is a definite plus 8 to 11 years of experience in a similar role in pricing, applications or analytics or in software professional services/consulting Prefer a Bachelor of Science in business or technical discipline, MBA highly desirable Proven sales skills, executive presence, customer interaction experience, and ability to influence and gain the confidence of senior level executives Excellent communication and presentation skills, in particular the ability to present complex concepts in an organized, accessible, and articulate manner to both commercial and technical audiences The discipline to work alone and the ability to work collaboratively as part of a small, high performance team Willing to travel up to 25% THE BENEFITS Fully remote based with the flexibility to work from anywhere in the UK Flexible working hours Working within a team of friendly, skilled people where help is always within reach 25 vacation days per year in addition to public holidays 4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday 16 hours of paid volunteer time per year Group Life Insurance Income Protection Insurance Accident Insurance Pension Salary Exchange Scheme Optional Medical Insurance Travel insurance for business travels Cell phone allowance up to 80£ per month High end laptop (Dell XPS or Mac) Quarterly team events (bowling, boat cruise, after work) Competitive pay and bonus/commission THE VENDAVO STORY Vendavo partners with the world's leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud based, AI powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end to end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people. OUR SAAS PRODUCTS Our B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products here. OUR FUNDING We are backed by two of the top high tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space. OUR CULTURE & YOU We collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What's Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners. Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you're part of a company that's committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments. EMEA and California residents applying for positions at Vendavo can see our privacy policy here. OUR TEAM IS GROWING. YOU WILL TOO.

Team meal whilst on shift prepared by our chefs 50% Team discount on Food & Drink, 7 days a week Team Room Rates; Any Bedroom, Any House, $100 a night Health Cash Plan (option to add children) Dental Plan (option to add children) Birthday Day Off Discount on Cowshed products and Soho Home (up to 50%) Free Counselling Sessions Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Located in the St John's area in the heart of the city, Soho House Manchester spans across 5 floors of the former Granada Studios. We have an extensive gym, steam room and sauna, outdoor rooftop pool surrounded by sunbed and a bar, late night bar and live music space. We have casual lounge areas for food and drink on the 8th floor and a members' restaurant for more formal dining. The house also includes 23 bedrooms on the 6th floor. The Role At Soho House, the Assistant General Manager (AGM) is responsible for supporting all aspects of the business in conjunction with the General Manager. The AGM oversees service standards, operational efficiency, member/guest experience and staff retention. Including day-to-day team management, the AGM is also an ambassador for the Soho House brand and fully embraces our ethos, supports staff, member and guest experience. A successful Assistant General Manager will collaboratively partner with the General Manager to develop goals and actionable items required to optimise performance and profitability. Main Duties Overseeing and driving of an inclusive environment that ensures every member and team member both feels and embodies the Soho House Pillars and Values. A strong understanding of product from food and drink to accommodation. Implementing, overseeing and understanding the commercial viability of your business. Effective hands-on day to day management and problem solving both front and back of house operations. MNE overview, understanding, direction and strategy. Effective communication with internal and external stake holders. Work closely with General Manager to assess and develop operational goals based off weekly, daily and quarterly business performance reviews. Execute action plans on time and budget to support business improvements and focus on optimising profit, minimising margins and promote exceptional experience(s) for member, guest, staff. Adhere to Soho House & Co company policies for food safety, allergy procedure and creating an overall safe and inviting space for members, guests, staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards. Collaborate with all Support Office business functions to drive effective process and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, MR, Events & Programming, Finance, Housekeeping and Facilities. Influential leader and decision maker that supports, guides, develops and implements policies, procedure and systems to improve business operations, service, retention and over all experiences that have been outlined by the General Manager What we are looking for Up to 3-5 years' experience in a busy hospitality venue within a Senior Management capacity Innovator and influencer with previous experience managing F&B operations Excellent interpersonal skills and ability to build relationships (internal and external) Strong attention to details Organised and reliable Ability to work and maximize relationships within a diverse team Computer literacy within Opera, Micros and Adaco advantageous Full understanding of local authority requirements Personal license holder SIA knowledge, understanding and experience Physical Requirements: Must be able to seize, grasp, turn and hold objects by hand Able to work on your feet for at least 8 hours Occasionally kneel, bend, crouch and climb as required Expected working hours for a General Manager: Varying shift times across the seven days, to include working evenings, weekends, opens & closes Apply for this job indicates a required field First Name Last Name Email Phone Country Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf You may be required to work both opening and closing shifts. Is this something you are happy with? Select Do you live or are you relocating to within a commutable distance to the venue? Select Do you have the right to work in the UK? Select Have you previously worked for Soho House? Select What are your salary expectations? Do you have experience as a Senior Leader/ Manager in a hospitality led business? Select If you have been referred by someone who currently works at Soho House - please enter their full name

Territory Sales Manager (Mid-Market) - North England United Kingdom About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security. Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Location: Northern England Territory. Remote position About the position The Territory Sales Manager (Mid-Market) will acquire new customers and sell additional use cases, products and services into existing accounts. Ultimately, the AE is accountable for exceeding monthly/quarterly quota, proactive deal management, forecast accuracy, and driving adoption/usage with customers and prospects in collaboration with internal teams and the broader Netskope partner ecosystem. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company. Responsibilities Prospect new accounts, perform your own lead generation, qualify, develop and close new business. Develop an overall account strategy leading to the deployment of a well executed selling effort into the assigned territory/accounts. Sell new accounts, customer satisfaction, and retention of Netskope solutions and services. Overachieve on sales targets by developing pipeline along with a high level of forecast accuracy. Sell through channel partners to qualify opportunities. Job Requirements 4+ years of direct sales experience in a quota carrying role 1+ year selling cybersecurity software and/or SaaS solutions preferred Verifiable track record of exceeding quotas year after year Understanding of enterprise web technologies and SaaS experience a must Success working with channel partners Ability to present and sell by phone / web demo Highly motivated self starters, eager to learn, determined to adapt quickly, and comfortable with some ambiguity Expert with Education Bachelor Degree preferred. The application window for this position is expected to close within 50 days. Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate. Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

Who We Are TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next-gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world's dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships. In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience's values and ethos are the right fit for you. It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents daily. Who You Are TetraScience is hiring an elite engagement leader for key accounts in EMEA. The Engagement Director role concurrently drives activities for renewal numbers and drives overall success of implementation delivery and value realization. There is also a parallel effort to closely collaborate with Account Executives and Pre sales TAMs to identify and land expansion opportunities. As we rapidly evolve our platform and open up new value creation paths with new SKUs and new personas, we require an uncompromising and results driven engagement leader to help us deliver scientific and operational value as well as expand within our customer base. You are a customer centric and see around the corner individual with a passion for delivering value while navigating customer hierarchy within the high inertia Life Sciences industry. You will need to fundamentally embody the principles of extreme ownership and have a demonstrated history of building and leading high performing delivery or engagement teams. You will have demonstrable experience in managing critical activities of your delivery teams and proof of consistently delivering complex data solutions in challenging scenarios. You are a top tier communicator and able to tell compelling stories in difficult situations. You will be a forward deployed captain to ensure customer success no matter the obstacles or friction the team encounters. For the avoidance of doubt, we remain in the category creation and evangelism phase and thus you are not coming in to follow a strict playbook or be a siloed people manager. It will require extreme self discipline and determination as we forge a category that will fundamentally and forever change the life sciences industry. What You Have Done 7+ years in delivery leadership roles within the Life Sciences software and data market with expertise in at least two of the following three areas: Discovery/Early Stage Development, Late Stage Development/CMC, Manufacturing/QC 3+ years in management consulting Worked in startup environments Led teams to successfully deploy solutions in the top 250 bio/pharma cohort (not biotech alone) Delivered complex enterprise deals - $ hundreds of thousands to millions in ARR per deal Expanded customer land deals - $ hundreds of thousands to millions in ACV Evidenced strong program leadership skills while navigating difficult periods with your delivery team(s) Delivered solutions within GxP compliant areas Coached and mentored Engagement, Project, Program and/or Customer Success Managers who went on to do their best work due to your assistance Operated effectively in a fast paced, team environment What You Will Do Execute a comprehensive delivery motion to drive faster time to value with high customer satisfaction and meet annual renewal targets. Lead key account delivery teams consisting of project managers, scientific data architects, scientific business analysts and data engineers, aligning on clear targets and objectives to ensure team success. Leverage and coordinate cross functional teams, when necessary (Legal, Engineering, Marketing, Product), to efficiently coordinate complex implementations and product deployments. Collaborate with Sales leadership and Account Executives to pursue new business opportunities within existing accounts during implementation and in the absence of an active delivery motion. Gain a deep and broad understanding of TetraScience's Product, enabling you to evangelize and explain it to customer teams in a way each persona will comprehend. Work closely with product teams to bring customer enhancement requests to fruition and deliver more value and maintain customer awareness of relevant Product roadmap details. Stay up to date on industry trends and emerging technologies, positioning TetraScience as a thought leader in the market. Collaborate with Account Executives to create and execute account specific plans in order to meet expansion goals and support the renewal strategy. Maintain ongoing relationships with existing customers, ensuring high levels of customer satisfaction and retention while expanding your network within the accounts. Manage renewal forecasts and account health providing regular updates to leadership on progress toward targets of your accounts. Lead by example and inspire your delivery teams to do the best work of their life. Employ analytical and EQ skills to generate insights from customers' data strategies and actions, respectively. Benefits Competitive Salary and equity in a fast growing company. Supportive, team oriented culture of continuous improvement. Generous paid time off (PTO). Flexible working arrangements - Remote work. We are not currently providing visa sponsorship for this position.

We are seeking an individual located in the United Kingdom. This is a remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do The Sr. Director of Customer Success, responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention and expansion across banks, insurance, payments, capital markets and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities Strategy & Leadership Define and execute the finance vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programmes. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity and expansion through structured success plans, territory maps and executive sponsorship programmes. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programmes and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment and account plans. Collaborate with Support and Engineering on incident management, major incident communications and reliability narratives. Operational Excellence Design and operationalise a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast and escalation paths. Own CS budget, capacity planning, hiring plan and productivity benchmarks. What You May Need to be Successful Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organisational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organisational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organised, analytical and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organisation, influence, negotiate and establish mutually agreeable expectations. Diligent, resourceful, versatile and able to multitask. Ability to travel at least 25%. Preferred Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimise and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development) and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees and clients and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, colour, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information or any other area protected by applicable law.

Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is analytical and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights Perform business reviews to align on user priorities, review payments performance metrics, share Stripe product roadmap and provide guidance on how to optimize the value from Stripe Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience In coordination with an account team, support book expansion identifying and surfacing opportunities to ensure customers are successful. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product Strong business sense and understanding of underlying drivers and strategy of our user's businesses Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions Strong analytical skills Excellent operating rigor including organizational and time management skills Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders History of success as a consultant, pre-sales, technical account management, or equivalent Proven track record of achieving targets and goals, preferably in a sales setting Track record of managing large, complex projects and/or programs Has handled difficult customers or situations and can demonstrate resolutions Willingness to tackle things on your own Ability to navigate data and people to find answers A capability to work well with a wide range of people, both internally and externally The motivation and flexibility to work well in a high-growth environment where things change quickly Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. The annual salary range for this role in the primary location is £75,300 - £148,800. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Package of £100k+ (including base salary, commission, and car allowance) Mercia Group are recruiting for a Key Accounts Director. Check it out now! Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You? Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, with a smaller element of new business. If you're looking to take ownership of high value client portfolio and play a strategic role in Mercia's continued growth, we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc's career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked 'apply'! Main Purpose of the Role: In this role, you'll take ownership of a portfolio of Mercia's largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You'll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You'll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia's wider growth plans. Staying close to clients' businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: Drive the growth and retention of revenue across your portfolio. Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). Manage your time and workload efficiently to meet activity targets. Line manage and support a small team of Key Account Managers. Prioritise activity across your portfolio to maximise the potential and long-term value of each account. Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. Build and maintain a pipeline of opportunities that grows year on year. Collaborate with the product division on new solutions, pricing, and go-to-market materials. Support the wider sales team in commercial negotiations, proposals, and client contracting. Accurately capture and record client and partner interactions in Salesforce and other systems. Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). Log client feedback, requests, and insights with the Product Department. What's the Best Thing About This Role? You will be at the heart of Mercia's strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What's the Most Challenging Thing About This Role? Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We're Looking For - To be successful in this role, you must: Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. Previous experience in line managing and coaching a Key Accounts or senior sales team. A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: Previous sales experience in the accountancy industry. We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you'll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you'll not only make a real difference for our customers, you'll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development Registered Office: 36B Speirs Wharf, Port Dundas, Glasgow, G4 9TG Company Reg No. - SC372990 VAT Reg No. - GB