Salary: £42,000-£47,000 (fixed) Location: London, hybrid working with a minimum of one day per week in the office Hours: Full-time, 35 hours per week Build the future of individual giving An international charity supporting people working at sea is seeking an Individual Giving Manager to lead a step-change in how individual fundraising is planned, delivered and grown. Individual giving is already generating around £450k per year, with clear ambition to increase this by £100k per year over the next two years. Appeals, digital income and event-driven donations are in place, but there is no single, coordinated strategy or supporter journey. This role exists to design and deliver that strategy. You will have the opportunity to build strong foundations, introduce clearer processes and automation, and bring coherence to supporter communications and stewardship. There are immediate opportunities for growth, alongside longer-term strategic development. What you will do Design and deliver a clear, ambitious individual giving strategy to grow income and improve supporter retention Lead multi-channel appeals and campaigns, including seasonal and end-of-financial-year activity Develop coordinated donor journeys across direct mail, digital, events and regular giving Improve segmentation, targeting and use of insight to increase engagement and return on investment Make effective use of CRM and email marketing systems to support growth and automation Oversee supporter care, ensuring timely, accurate and thoughtful responses to supporters Manage legacy and in-memoriam fundraising, strengthening and refining existing pipelines Work closely with marketing, data and finance colleagues to ensure strong infrastructure and reporting Build processes that enable the programme to scale sustainably over time About you You will bring: Significant experience in individual giving or direct marketing fundraising A strong track record of developing and delivering income-generating campaigns Strategic thinking combined with the ability to build practical systems and processes Confidence using data and insight to shape decisions and improve performance Excellent written communication skills and an understanding of supporter motivation A collaborative approach and empathy with a mission-driven organisation Why join You will be joining a collaborative and supportive team with a strong culture and clear ambition. This role offers genuine ownership, the chance to professionalise an important income stream, and the opportunity to make a meaningful difference to people working in some of the most challenging conditions in the world. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Apr 30, 2026
Full time
Salary: £42,000-£47,000 (fixed) Location: London, hybrid working with a minimum of one day per week in the office Hours: Full-time, 35 hours per week Build the future of individual giving An international charity supporting people working at sea is seeking an Individual Giving Manager to lead a step-change in how individual fundraising is planned, delivered and grown. Individual giving is already generating around £450k per year, with clear ambition to increase this by £100k per year over the next two years. Appeals, digital income and event-driven donations are in place, but there is no single, coordinated strategy or supporter journey. This role exists to design and deliver that strategy. You will have the opportunity to build strong foundations, introduce clearer processes and automation, and bring coherence to supporter communications and stewardship. There are immediate opportunities for growth, alongside longer-term strategic development. What you will do Design and deliver a clear, ambitious individual giving strategy to grow income and improve supporter retention Lead multi-channel appeals and campaigns, including seasonal and end-of-financial-year activity Develop coordinated donor journeys across direct mail, digital, events and regular giving Improve segmentation, targeting and use of insight to increase engagement and return on investment Make effective use of CRM and email marketing systems to support growth and automation Oversee supporter care, ensuring timely, accurate and thoughtful responses to supporters Manage legacy and in-memoriam fundraising, strengthening and refining existing pipelines Work closely with marketing, data and finance colleagues to ensure strong infrastructure and reporting Build processes that enable the programme to scale sustainably over time About you You will bring: Significant experience in individual giving or direct marketing fundraising A strong track record of developing and delivering income-generating campaigns Strategic thinking combined with the ability to build practical systems and processes Confidence using data and insight to shape decisions and improve performance Excellent written communication skills and an understanding of supporter motivation A collaborative approach and empathy with a mission-driven organisation Why join You will be joining a collaborative and supportive team with a strong culture and clear ambition. This role offers genuine ownership, the chance to professionalise an important income stream, and the opportunity to make a meaningful difference to people working in some of the most challenging conditions in the world. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Smarter, Faster Care. Join the Digital Health Revolution. At Open Medical, we have one driving mission: Smarter, Faster Care. We are the experts behind Pathpoint, the award-winning platform synchronising clinical workflows and transforming patient outcomes globally. We're hiring a Senior Account Manager who thrives on challenges and is committed to making a measurable difference. This is a high-visibility role where you take personal responsibility for client satisfaction, protecting our recurring revenue while unlocking new opportunities for expansion, across the United Kingdom. Our team is full-time in-office, as this is how we feel we collaborate, problem-solve and develop ourselves the best. The successful candidate for this role will be expected to be on UK client sites on average 2 - 3 times per week. Who You Are We've worked hard to build a culture of excellence and we take great care in selecting the individuals who will carry it forward. To succeed here, you must be: A True Team Player: You thrive in a diverse, collaborative environment and win as a team. Mission-Driven: You genuinely care about the healthcare space and the impact of digital transformation. A Standard-Bearer: You take immense pride in doing your very best work and hold yourself, and others to an exceptional standard. Commercial & Responsible: You understand that you are the face of the company; you take personal responsibility for client satisfaction and maintaining our ARR through strategic retention and growth. What's In It For You? We believe in a two-way street. By joining us, you will: Shape the Strategy: You won't just follow a script; you'll have the opportunity to lead and refine the operational processes for the entire customer life-cycle. Gain High-Level Exposure: Work directly with the Head of Revenue and Chief Commercial Officer, acting as a strategic adviser to our leadership team on all things account management, providing the frontline intelligence that shapes our growth plans and future roadmap Master the HealthTech Landscape: Deepen your expertise in NHS procurement and digital delivery, positioning yourself at the forefront of a booming industry. Enjoy the autonomy to lead while receiving the structured support and investment you need to reach your full potential The Mission Strategic Growth: Own the full customer life-cycle, preventing churn, leading renewals and identifying smart opportunities for up-sells and cross-sells. Client Ambassadorship: Spend 2-3 days a week on-site with NHS stakeholders, ensuring they are extracting maximum value from our solutions. Operational Excellence: Maintain an airtight HubSpot pipeline and provide accurate forecasting for renewals and expansion to the executive team. Feedback Loop: Act as the bridge between the front line and our Product teams to keep our innovation "smarter and faster." What You Bring Enterprise SaaS Expertise: Proven success in proactive account management and revenue growth. Healthcare Knowledge: Essential experience in the digital health sector and a solid grasp of NHS procurement. Relationship Mastery: The ability to navigate complex stakeholder landscapes and act as a trusted adviser. Benefits 33 days holiday per annum (including public holidays), increasing with tenure. Private Health Insurance provided by Vitality, with a vast array of perks and discounts, included discounted gym membership. Cycle to work and salary sacrifice pension scheme Access to CPD budget Paid sickness and compassionate leave, alongside enhanced parental leave. Car allowance/mileage options and a competitive commission structure Salary range £45 - 57k , depending on experience Our Recruitment Process Submit your CV and answer the application questions The Intro: A 5 minute logistics and introductory call with the People team The Values Fit: A short video call to discuss your motivations for joining and your alignment with our company values. The Deep Dive: A 20-minute video interview with the Hiring Manager. The Finale: An in-person interview at our offices in Ealing featuring a presentation task. Ready to deliver smarter, faster care? Apply today.
Apr 30, 2026
Full time
Smarter, Faster Care. Join the Digital Health Revolution. At Open Medical, we have one driving mission: Smarter, Faster Care. We are the experts behind Pathpoint, the award-winning platform synchronising clinical workflows and transforming patient outcomes globally. We're hiring a Senior Account Manager who thrives on challenges and is committed to making a measurable difference. This is a high-visibility role where you take personal responsibility for client satisfaction, protecting our recurring revenue while unlocking new opportunities for expansion, across the United Kingdom. Our team is full-time in-office, as this is how we feel we collaborate, problem-solve and develop ourselves the best. The successful candidate for this role will be expected to be on UK client sites on average 2 - 3 times per week. Who You Are We've worked hard to build a culture of excellence and we take great care in selecting the individuals who will carry it forward. To succeed here, you must be: A True Team Player: You thrive in a diverse, collaborative environment and win as a team. Mission-Driven: You genuinely care about the healthcare space and the impact of digital transformation. A Standard-Bearer: You take immense pride in doing your very best work and hold yourself, and others to an exceptional standard. Commercial & Responsible: You understand that you are the face of the company; you take personal responsibility for client satisfaction and maintaining our ARR through strategic retention and growth. What's In It For You? We believe in a two-way street. By joining us, you will: Shape the Strategy: You won't just follow a script; you'll have the opportunity to lead and refine the operational processes for the entire customer life-cycle. Gain High-Level Exposure: Work directly with the Head of Revenue and Chief Commercial Officer, acting as a strategic adviser to our leadership team on all things account management, providing the frontline intelligence that shapes our growth plans and future roadmap Master the HealthTech Landscape: Deepen your expertise in NHS procurement and digital delivery, positioning yourself at the forefront of a booming industry. Enjoy the autonomy to lead while receiving the structured support and investment you need to reach your full potential The Mission Strategic Growth: Own the full customer life-cycle, preventing churn, leading renewals and identifying smart opportunities for up-sells and cross-sells. Client Ambassadorship: Spend 2-3 days a week on-site with NHS stakeholders, ensuring they are extracting maximum value from our solutions. Operational Excellence: Maintain an airtight HubSpot pipeline and provide accurate forecasting for renewals and expansion to the executive team. Feedback Loop: Act as the bridge between the front line and our Product teams to keep our innovation "smarter and faster." What You Bring Enterprise SaaS Expertise: Proven success in proactive account management and revenue growth. Healthcare Knowledge: Essential experience in the digital health sector and a solid grasp of NHS procurement. Relationship Mastery: The ability to navigate complex stakeholder landscapes and act as a trusted adviser. Benefits 33 days holiday per annum (including public holidays), increasing with tenure. Private Health Insurance provided by Vitality, with a vast array of perks and discounts, included discounted gym membership. Cycle to work and salary sacrifice pension scheme Access to CPD budget Paid sickness and compassionate leave, alongside enhanced parental leave. Car allowance/mileage options and a competitive commission structure Salary range £45 - 57k , depending on experience Our Recruitment Process Submit your CV and answer the application questions The Intro: A 5 minute logistics and introductory call with the People team The Values Fit: A short video call to discuss your motivations for joining and your alignment with our company values. The Deep Dive: A 20-minute video interview with the Hiring Manager. The Finale: An in-person interview at our offices in Ealing featuring a presentation task. Ready to deliver smarter, faster care? Apply today.
ICEO Growth & Executive Partnership Lead - LHH UK&I ICEO is LHH's global executive boutique practice, partnering with C suite leaders and senior executives at pivotal career and business inflection points through strategic mentoring and advisory solutions. The ICEO Growth & Executive Partnerships Lead supports the VP ICEO UK&I Practice Leader in executing regional growth, strengthening executive relationships, and activating engagement across the ICEO Community. The job holder will ensure that ICEO solutions are championed, understood and sold through the LHH sales organisation. Act as a key advocate for ICEO within the sales ecosystem Maintain direct relationships with executives participating in ICEO programmes while helping surface and activate growth opportunities. Operational delivery remains the responsibility of the dedicated Ops Delivery team. Reporting Relationships: ICEO Practice Lead, UK&I Direct Reports: None Location: United Kingdom, London Hybrid work model with 3 office days per week (Tuesday - Thursday) Valid UK work permit required - this role does not support any visa sponsorship Travel: Some travelling may be required within UK Language: Fluency in English In this role you can expect to Commercial Execution & Sales Collaboration Support execution of the regional ICEO growth strategy as defined by the Practice Leader Partner with the UK&I Head of Account Management, Business Developers (BD's), Account Managers (AM's) and GADs to identify and progress ICEO opportunities Surface, track, and prioritise white space opportunities within existing client organisations, work with AM's BD's and GADs to define and drive activation plans. Contribute to pipeline reviews, account strategy sessions, and client review meetings by providing data, insight, challenge, and direction to progress ICEO opportunities. Support and contribute to RFP responses, proposals, and commercial documentation Maintain visibility of pipeline progress, account, and commitments ICEO Community Activation & Growth Support activation and engagement of the ICEO Community in alignment with regional and global strategy Identify opportunities to leverage the Community to drive referrals, repeat engagement, and cross-introduction Coordinate executive participation in events, thought leadership, and curated networking initiatives Track community engagement levels and highlight expansion opportunities Executive Relationship Stewardship Serve as a trusted relationship point for executives enrolled in ICEO programmes Conduct structured executive touchpoints to reinforce value, gather feedback and maintain active engagement. Facilitate introductions across the ICEO ecosystem, including Advisors and Community activities. Capture feedback and share relationship insights to support renewal, advocacy, and broader commercial opportunities Collaboration & Alignment Ensure consistent and accurate positioning of ICEO in account strategies across the UK&I Sales, Account Management and GAD teams Maintain close alignment with the Head of Account Management to support coordinated account strategies and execution Partner with local and global Marketing and ICEO leadership to align messaging, events, and thought leadership initiatives Share executive market, and competitive insights to strengthen positioning and commercial impact Support additional commercial and strategic initiatives as directed by the VP ICEO UK&I Practice Leader All About You Minimum 3 years' experience in executive search, professional services, consulting, marketing, Big Four, law firm, or similar senior environment Credibility and confidence engaging directly with C suite executives Strong commercial acumen and ability to identify expansion signals Highly organised, discreet, and relationship driven International exposure preferred; additional languages a plus Salesforce proficiency desirable Fully proficient in Microsoft Office Suite, particularly PowerPoint and Excel Success Measures Contribution to regional ICEO top line revenue growth initiatives and influence on ICEO win rate Identification and activation of white space opportunities within key accounts Growth and engagement levels of the ICEO Community Executive retention, repeat engagement, and referral indicator Effective partnership and integration within UK&I Sales and Account Management rhythm What we offer Growth opportunities within a human resources global leader We prioritize learning to stay agile in an increasingly competitive business environment We foster an open minded environment where people spark new ideas and explore alternatives Our benefits include: Flexible working model Private medical insurance (PMI) Group personal pension plan Career support for family and friends 25 working days paid holiday with the opportunity to buy extra days off each year So much more! Contract: Permanent Contract Type: Full time Hours: 37.5 per week Must have the right to work in the UK. About LHH LHH empowers professionals and organisations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources. Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge. We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH's approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact. LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide. Recruitment. Development. Career Transition. LHH. A beautiful working world. LHH is an Equal Opportunity Employer /Veterans/Disabled. For additional information on our Diversity and Inclusion policy, please consult the following link:
Apr 30, 2026
Full time
ICEO Growth & Executive Partnership Lead - LHH UK&I ICEO is LHH's global executive boutique practice, partnering with C suite leaders and senior executives at pivotal career and business inflection points through strategic mentoring and advisory solutions. The ICEO Growth & Executive Partnerships Lead supports the VP ICEO UK&I Practice Leader in executing regional growth, strengthening executive relationships, and activating engagement across the ICEO Community. The job holder will ensure that ICEO solutions are championed, understood and sold through the LHH sales organisation. Act as a key advocate for ICEO within the sales ecosystem Maintain direct relationships with executives participating in ICEO programmes while helping surface and activate growth opportunities. Operational delivery remains the responsibility of the dedicated Ops Delivery team. Reporting Relationships: ICEO Practice Lead, UK&I Direct Reports: None Location: United Kingdom, London Hybrid work model with 3 office days per week (Tuesday - Thursday) Valid UK work permit required - this role does not support any visa sponsorship Travel: Some travelling may be required within UK Language: Fluency in English In this role you can expect to Commercial Execution & Sales Collaboration Support execution of the regional ICEO growth strategy as defined by the Practice Leader Partner with the UK&I Head of Account Management, Business Developers (BD's), Account Managers (AM's) and GADs to identify and progress ICEO opportunities Surface, track, and prioritise white space opportunities within existing client organisations, work with AM's BD's and GADs to define and drive activation plans. Contribute to pipeline reviews, account strategy sessions, and client review meetings by providing data, insight, challenge, and direction to progress ICEO opportunities. Support and contribute to RFP responses, proposals, and commercial documentation Maintain visibility of pipeline progress, account, and commitments ICEO Community Activation & Growth Support activation and engagement of the ICEO Community in alignment with regional and global strategy Identify opportunities to leverage the Community to drive referrals, repeat engagement, and cross-introduction Coordinate executive participation in events, thought leadership, and curated networking initiatives Track community engagement levels and highlight expansion opportunities Executive Relationship Stewardship Serve as a trusted relationship point for executives enrolled in ICEO programmes Conduct structured executive touchpoints to reinforce value, gather feedback and maintain active engagement. Facilitate introductions across the ICEO ecosystem, including Advisors and Community activities. Capture feedback and share relationship insights to support renewal, advocacy, and broader commercial opportunities Collaboration & Alignment Ensure consistent and accurate positioning of ICEO in account strategies across the UK&I Sales, Account Management and GAD teams Maintain close alignment with the Head of Account Management to support coordinated account strategies and execution Partner with local and global Marketing and ICEO leadership to align messaging, events, and thought leadership initiatives Share executive market, and competitive insights to strengthen positioning and commercial impact Support additional commercial and strategic initiatives as directed by the VP ICEO UK&I Practice Leader All About You Minimum 3 years' experience in executive search, professional services, consulting, marketing, Big Four, law firm, or similar senior environment Credibility and confidence engaging directly with C suite executives Strong commercial acumen and ability to identify expansion signals Highly organised, discreet, and relationship driven International exposure preferred; additional languages a plus Salesforce proficiency desirable Fully proficient in Microsoft Office Suite, particularly PowerPoint and Excel Success Measures Contribution to regional ICEO top line revenue growth initiatives and influence on ICEO win rate Identification and activation of white space opportunities within key accounts Growth and engagement levels of the ICEO Community Executive retention, repeat engagement, and referral indicator Effective partnership and integration within UK&I Sales and Account Management rhythm What we offer Growth opportunities within a human resources global leader We prioritize learning to stay agile in an increasingly competitive business environment We foster an open minded environment where people spark new ideas and explore alternatives Our benefits include: Flexible working model Private medical insurance (PMI) Group personal pension plan Career support for family and friends 25 working days paid holiday with the opportunity to buy extra days off each year So much more! Contract: Permanent Contract Type: Full time Hours: 37.5 per week Must have the right to work in the UK. About LHH LHH empowers professionals and organisations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources. Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge. We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH's approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact. LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide. Recruitment. Development. Career Transition. LHH. A beautiful working world. LHH is an Equal Opportunity Employer /Veterans/Disabled. For additional information on our Diversity and Inclusion policy, please consult the following link:
Overview At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Expression of Interest for European Sales & Account Management Roles Are you ready to shape the future of commerce in the Food Tech and SaaS industry? Deliverect is redefining how restaurants and retailers connect with their customers globally through our API-first platform. We're a rapidly scaling SaaS unicorn at the forefront of the order management industry, seeking agile, ambitious, and resourceful professionals to join our talent pool for future opportunities across Europe! We are currently building a pipeline for future roles in our Sales (Account Executive) and Growth (Account Management) teams. Express your interest today! A Snapshot into our teams! The Sales team is the driving force behind our growth, simplifying order management and shaping how businesses thrive. We focus on building consultative relationships, driving innovation, and transforming our customers' overall success. Primary Mission: To accelerate Deliverect's growth by acquiring key new restaurant, QSR, Grocery and retail customers, expanding our market footprint. The Growth team is a dedicated group of proactive professionals focused on empowering customers to achieve significant, long-term success. We serve as strategic partners, deeply understanding evolving business needs to maximize the platform's potential. Primary Mission: To own the post-sales relationship for a portfolio of customers, driving customer retention and Deliverect's overall revenue growth by maximizing ongoing value. Day in the life as an Account Executive (Sales) Managing the full sales cycle of commercial deals, from first contact to contract signature. Building and maintaining a strong pipeline through proactive outreach (calls, emails, LinkedIn, face-to-face). Conducting value-driven analyses to effectively demonstrate the Deliverect platform's benefits. Handling objections and strategically closing deals to meet targets. What You Bring: Typically, 3+ years of experience in a full sales cycle, new business acquisition role within Food Tech or SaaS, with proven ability to engage and influence C-Level executives. Day in the life as an Account Manager (Growth) Owning the full lifecycle of contract renewals and identifying upsell/cross-sell opportunities to increase customer lifetime value. Building deep, long-term partnerships through Strategic Account Management, including Quarterly Business Reviews (QBRs) Acting as the main point of contact and internal advocate for customer needs. What You Bring: Typically, 3-5 years of experience in Account Management or a commercial-focused role with a proven track record of managing and growing a book of business within B2B SaaS & Food Tech. A great commercial acumen and deep understanding of SaaS business models is essential. What We Look For in All Commercial Roles (EU Talent) We look for candidates who are highly motivated, possess a competitive drive, and are results-oriented to exceed objectives. Demonstrated experience in the B2B SaaS and/or Food Tech sector is a huge plus. If you have strong business development skills, commercial thinking, and an understanding of expansion paths (upsell/cross-sell), we'd love to hear from you! Are you great at building influential, long-term relationships with stakeholders at all levels, including C-Level and Director-level executives? If so, we think you could be great! You'll need excellent negotiation and interpersonal skills, coupled with resilience and a proactive mentality and any experience with CRM tools (ideally HubSpot or Salesforce) for pipeline tracking, documentation, and forecasting is a strong advantage! Ready to apply your expertise and ambition to the future of commerce? Express your interest and share your CV today! Please note: Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword - our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you're supported with what matters most-right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at . Ready to shape the future of commerce with us? Explore our opportunities and apply today!
Apr 30, 2026
Full time
Overview At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Expression of Interest for European Sales & Account Management Roles Are you ready to shape the future of commerce in the Food Tech and SaaS industry? Deliverect is redefining how restaurants and retailers connect with their customers globally through our API-first platform. We're a rapidly scaling SaaS unicorn at the forefront of the order management industry, seeking agile, ambitious, and resourceful professionals to join our talent pool for future opportunities across Europe! We are currently building a pipeline for future roles in our Sales (Account Executive) and Growth (Account Management) teams. Express your interest today! A Snapshot into our teams! The Sales team is the driving force behind our growth, simplifying order management and shaping how businesses thrive. We focus on building consultative relationships, driving innovation, and transforming our customers' overall success. Primary Mission: To accelerate Deliverect's growth by acquiring key new restaurant, QSR, Grocery and retail customers, expanding our market footprint. The Growth team is a dedicated group of proactive professionals focused on empowering customers to achieve significant, long-term success. We serve as strategic partners, deeply understanding evolving business needs to maximize the platform's potential. Primary Mission: To own the post-sales relationship for a portfolio of customers, driving customer retention and Deliverect's overall revenue growth by maximizing ongoing value. Day in the life as an Account Executive (Sales) Managing the full sales cycle of commercial deals, from first contact to contract signature. Building and maintaining a strong pipeline through proactive outreach (calls, emails, LinkedIn, face-to-face). Conducting value-driven analyses to effectively demonstrate the Deliverect platform's benefits. Handling objections and strategically closing deals to meet targets. What You Bring: Typically, 3+ years of experience in a full sales cycle, new business acquisition role within Food Tech or SaaS, with proven ability to engage and influence C-Level executives. Day in the life as an Account Manager (Growth) Owning the full lifecycle of contract renewals and identifying upsell/cross-sell opportunities to increase customer lifetime value. Building deep, long-term partnerships through Strategic Account Management, including Quarterly Business Reviews (QBRs) Acting as the main point of contact and internal advocate for customer needs. What You Bring: Typically, 3-5 years of experience in Account Management or a commercial-focused role with a proven track record of managing and growing a book of business within B2B SaaS & Food Tech. A great commercial acumen and deep understanding of SaaS business models is essential. What We Look For in All Commercial Roles (EU Talent) We look for candidates who are highly motivated, possess a competitive drive, and are results-oriented to exceed objectives. Demonstrated experience in the B2B SaaS and/or Food Tech sector is a huge plus. If you have strong business development skills, commercial thinking, and an understanding of expansion paths (upsell/cross-sell), we'd love to hear from you! Are you great at building influential, long-term relationships with stakeholders at all levels, including C-Level and Director-level executives? If so, we think you could be great! You'll need excellent negotiation and interpersonal skills, coupled with resilience and a proactive mentality and any experience with CRM tools (ideally HubSpot or Salesforce) for pipeline tracking, documentation, and forecasting is a strong advantage! Ready to apply your expertise and ambition to the future of commerce? Express your interest and share your CV today! Please note: Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword - our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you're supported with what matters most-right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at . Ready to shape the future of commerce with us? Explore our opportunities and apply today!
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a talented Paid Social Executive to join our team! This role will see you execute our global paid social strategy and help drive growth under the direction of a paid social manager. You will work within our performance marketing team, cross-functionally with other departments (broader digital, trade and global marketing) to design and implement paid social campaigns to support new product launches and always-on initiatives. Operating within a hyper-growth environment, you will be a key player in driving growth in brand awareness, new customer acquisition and revenue growth. You will report to the Paid Social Manager. This role is perfect for someone who is looking to expand on their existing paid social experience and take on a challenge. The role will be suitable for individuals who thrive in a fast-paced, dynamic, multi-tasking, and entrepreneurial environment. As a Paid Social Executive, you will: Assist in activating large scale global paid social campaigns, including the creation, implementation and optimisation of international campaigns across platforms. Collaborate closely with content and digital design team & brand marketing team to build best-in-class assets for paid social campaigns, aligned to platform best-practise, and optimised for local markets. Work with copywriters to brief in paid social copy for NPD campaigns & BAU activity. Manage translation process post asset delivery, briefing in creatives & copy to translations teams. Incorporate global marketing directive into paid social activations for NPD launches and event-based activations - including creative considerations, messaging, and audience strategy. Contribute to regular paid social reporting, to track performance against benchmark and recommend changes based on insights. Assist in budget management and optimisations across multiple platforms to continually increase campaign efficiencies. Monitor competitor and consumer behaviour, to influence ad decisions where relevant. Responsible for timely finance process management - raising POs & reconciling each month. Research into social trends, keeping abreast of the latest ad products/ technologies and provide use-case suggestions to help improve KPIs. Leaning into increasing AI use and pushing this forward across the team. Work cross-functionally (e.g. with e-commerce, Paid Search, CRM, and other teams) to drive customer growth, activation and retention. About you Excellent hands-on experience activating campaigns across multiple paid social platforms, preferably across international markets. Experience in managing the creative/ content briefing process. Excellent analytical skills, with the ability to manipulate data to identify and recommend optimisation and growth opportunities. Strong Excel experience including pivoting and vlookups Experience in Google Analytics 360 with a strong ability to derive actionable insights. Great attention to detail when building campaigns and working with data Knowledge of integration with complementary tools, e.g. Sprinklr and product feed/catalogue vendors. Experience in DTC brands in the luxury and/or beauty sectors would be a strong bonus. A flexible self-starter with a can-do attitude, willing to go the extra mile to deliver results & problem solve independently. Excellent communication skills, and the ability to translate complex channel level observations into actionable insights. A people person who can work independently and collaboratively with various stakeholders internally and externally. Ability to perform under pressure, tolerance for ambiguity, and readiness to adapt to changing priorities dynamically. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your fury friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so we better serve our communities, customers - employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
Apr 30, 2026
Full time
About Charlotte Tilbury Beauty Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen. Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech - all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions. About the role We are looking for a talented Paid Social Executive to join our team! This role will see you execute our global paid social strategy and help drive growth under the direction of a paid social manager. You will work within our performance marketing team, cross-functionally with other departments (broader digital, trade and global marketing) to design and implement paid social campaigns to support new product launches and always-on initiatives. Operating within a hyper-growth environment, you will be a key player in driving growth in brand awareness, new customer acquisition and revenue growth. You will report to the Paid Social Manager. This role is perfect for someone who is looking to expand on their existing paid social experience and take on a challenge. The role will be suitable for individuals who thrive in a fast-paced, dynamic, multi-tasking, and entrepreneurial environment. As a Paid Social Executive, you will: Assist in activating large scale global paid social campaigns, including the creation, implementation and optimisation of international campaigns across platforms. Collaborate closely with content and digital design team & brand marketing team to build best-in-class assets for paid social campaigns, aligned to platform best-practise, and optimised for local markets. Work with copywriters to brief in paid social copy for NPD campaigns & BAU activity. Manage translation process post asset delivery, briefing in creatives & copy to translations teams. Incorporate global marketing directive into paid social activations for NPD launches and event-based activations - including creative considerations, messaging, and audience strategy. Contribute to regular paid social reporting, to track performance against benchmark and recommend changes based on insights. Assist in budget management and optimisations across multiple platforms to continually increase campaign efficiencies. Monitor competitor and consumer behaviour, to influence ad decisions where relevant. Responsible for timely finance process management - raising POs & reconciling each month. Research into social trends, keeping abreast of the latest ad products/ technologies and provide use-case suggestions to help improve KPIs. Leaning into increasing AI use and pushing this forward across the team. Work cross-functionally (e.g. with e-commerce, Paid Search, CRM, and other teams) to drive customer growth, activation and retention. About you Excellent hands-on experience activating campaigns across multiple paid social platforms, preferably across international markets. Experience in managing the creative/ content briefing process. Excellent analytical skills, with the ability to manipulate data to identify and recommend optimisation and growth opportunities. Strong Excel experience including pivoting and vlookups Experience in Google Analytics 360 with a strong ability to derive actionable insights. Great attention to detail when building campaigns and working with data Knowledge of integration with complementary tools, e.g. Sprinklr and product feed/catalogue vendors. Experience in DTC brands in the luxury and/or beauty sectors would be a strong bonus. A flexible self-starter with a can-do attitude, willing to go the extra mile to deliver results & problem solve independently. Excellent communication skills, and the ability to translate complex channel level observations into actionable insights. A people person who can work independently and collaboratively with various stakeholders internally and externally. Ability to perform under pressure, tolerance for ambiguity, and readiness to adapt to changing priorities dynamically. Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Why join us? Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your fury friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting! At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so we better serve our communities, customers - employees - and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!
The Clinical Customer Experience Specialist is a new role within TympaHealth that is key to enabling the Company to expand and for our customers to grow their ear and hearing health services. In this role you will guide our customers from onboarding through training to successful utilisation of our services. Your guidance and influence will be a crucial factor in customer retention and success. You will play a key role in helping customers deliver ear and hearing care, solving real-world challenges for clinicians to help patients. The Customer Experience Team is a specialised group collaborating cross functionally to deliver seamless implementation, optimise care pathways, customer engagement and deliver measurable outcomes for patients and care providers. You will be joining a highly motivated team that is passionate about what they do in a Company that is going from strength to strength. This is an opportunity to make a difference to peoples lives and play a visible role in its success. Key Duties and Responsibilities As Clinical Customer Experience Specialist you will be responsible for driving adoption which in turn improves ear and hearing health care in the community. Increasing awareness of the importance of regular ear and hearing checks and that all appointments should include a hearing check and onward referral where needed is a key goal. By combining clinical training, stakeholder engagement and proactive initiatives you will ensure successful implementation and increased uptake of new features such as our hearing checks and referral to partners. This is a hands on, execution focused role. The position supports commercial growth by driving utilisation, retention and campaign execution activity. Success in this role is defined by clear utilisation and performance improvement. The role does not set overall strategy but is accountable for delivering against defined commercial priorities and growth plans. This role requires a dynamic, self motivated individual with the ability to travel extensively in the UK and thrive in a fast paced environment while building strong client relationships. Key responsibilities and main projects include: building and nurturing strong relationships with clinical teams and healthcare providers; acting as a trusted advisor and main point of contact for customers, addressing challenges and providing solutions by executing and implementing customer experience strategies aligned to business goals and ensuring customers are realising the full value from our products and service; delivering engaging and comprehensive clinical training sessions to customers, management and clinician teams; ensuring clinicians are confident and competent in the use of features that drive usage and success as well as being confident in engaging with the public to promote ear and hearing health services; developing and executing engagement , growth and customer performance initiatives across assigned accounts to increase the uptake of new features to drive utilisation; conducting regular customer site visits (up to three days per week) to provide clinical and commercial support, run clinical and patient awareness days, deliver training, monitor programme progress and run engagement activities and educational workshops, some of which may be online; day to day activity and account utilisation monitoring, providing regular reports and insights on customer metrics to your manager and using data (usage and key performance indicators) and analytics to review accounts, report on and address pain points, evaluate exising workflows and processes, review customer feedback, identify trends and drive improvements; compiling concise reports for stakeholders on key findings, performance and recommendations; working with customers from enrolment to engagement, identifying those needing guidance and support to aid utilisation of specific features as well as how they promote and engage with patients; supporting high value, strategic accounts in collaboration with the Key Account Director, including collaborating on upsell / cross sell strategies, conducting business reviews with key clients, resolving escalated issues and maintaining relationships with customer stakeholders; working with implementation to guide a smooth onboarding, training and growth process for new and existing customers (post sign off); delivering measurable revenue and performance outcomes across the customer lifecycle; driving business expansion by enhancing customer knowledge, satisfaction and loyalty; owning the post sale experience and outcomes for nominated accounts and acting as the single Customer Experience point of accountability; and performing other duties as assigned by your manager Your Profile You are a highly versatile, energetic individual who whilst flexible is detail and task orientated to complete required goals and tasks on time. You should have an entrepreneurial spirit, be practical with a positive can do mentality. You are a strong team player but also thrive working independently. It is also important that you: have a background working with clinical customers and ideally have a qualification in healthcare, or audiology; have proven experience in delivering effective training to healthcare or clinical teams; are able to design and implement initiatives that drive engagement and adoption; have the ability to analyse and report on customer health and churn metrics drawing insight from the data, understanding of business goals, market trends and customer needs to inform customer delivery; have a strong ability to influence, inspire and build trust with diverse stakeholders; are able to manage multiple deadlines / priorities and work independently in a dynamic environment; are familiar with medical devices and software platforms; have a proactive and solution focused mindset with the ability to adapt to a fast evolving project; have experience gained in a commercial environment; and have a sharp eye for detail and ensure that the Company is presented correctly. Experience in a training, sales or engagement role, preferably within healthcare or medical technology and willingness to travel extensively is essential and you will need to hold a valid UK driving licence and have the capacity to work remotely at customer sites at least three days a week. The Company TympaHealth are a team of doctors and technology experts united by a vision to help the world to hear. Currently, there are half a billion people in the world with disabling hearing loss. In the UK by 2030 hearing loss will overtake diabetes and cataracts in the top ten global disease burdens. Our mission is to help the world to hear and make intervention more accessible and simplified both on a local and global scale. TympaHealth is growing fast and is currently helping thousands of patients a year access vital ear and hearing healthcare services in the UK, with plans to expand globally. TympaHealth have created a collaborative and supportive environment, everyone is valued and encouraged to contribute their own ideas and opinions. Salary & Benefits A competitive salary and benefits package include: 25 days holiday (increasing to 26 after two years) + Bank Holidays Birthday Holiday and Christmas Holiday (three additional days) 5% Company & Employee Pension Scheme Contributions Life Assurance Scheme (four times salary) Car Allowance Remote working Remote GP and Medical Second Opinion Services Mental Health Support Physiotherapy (eight sessions per year) Life, Money and Wellbeing Support 360 Wellbeing Score, Insights and Calendar Financial and Legal Support 1-2-1 Lifestyle Coaching Savings and Discounts Perkbox There has never been a more exciting time to join our team with our growth, focus on excellence and opportunities for development in an inclusive, inspiring Company.
Apr 30, 2026
Full time
The Clinical Customer Experience Specialist is a new role within TympaHealth that is key to enabling the Company to expand and for our customers to grow their ear and hearing health services. In this role you will guide our customers from onboarding through training to successful utilisation of our services. Your guidance and influence will be a crucial factor in customer retention and success. You will play a key role in helping customers deliver ear and hearing care, solving real-world challenges for clinicians to help patients. The Customer Experience Team is a specialised group collaborating cross functionally to deliver seamless implementation, optimise care pathways, customer engagement and deliver measurable outcomes for patients and care providers. You will be joining a highly motivated team that is passionate about what they do in a Company that is going from strength to strength. This is an opportunity to make a difference to peoples lives and play a visible role in its success. Key Duties and Responsibilities As Clinical Customer Experience Specialist you will be responsible for driving adoption which in turn improves ear and hearing health care in the community. Increasing awareness of the importance of regular ear and hearing checks and that all appointments should include a hearing check and onward referral where needed is a key goal. By combining clinical training, stakeholder engagement and proactive initiatives you will ensure successful implementation and increased uptake of new features such as our hearing checks and referral to partners. This is a hands on, execution focused role. The position supports commercial growth by driving utilisation, retention and campaign execution activity. Success in this role is defined by clear utilisation and performance improvement. The role does not set overall strategy but is accountable for delivering against defined commercial priorities and growth plans. This role requires a dynamic, self motivated individual with the ability to travel extensively in the UK and thrive in a fast paced environment while building strong client relationships. Key responsibilities and main projects include: building and nurturing strong relationships with clinical teams and healthcare providers; acting as a trusted advisor and main point of contact for customers, addressing challenges and providing solutions by executing and implementing customer experience strategies aligned to business goals and ensuring customers are realising the full value from our products and service; delivering engaging and comprehensive clinical training sessions to customers, management and clinician teams; ensuring clinicians are confident and competent in the use of features that drive usage and success as well as being confident in engaging with the public to promote ear and hearing health services; developing and executing engagement , growth and customer performance initiatives across assigned accounts to increase the uptake of new features to drive utilisation; conducting regular customer site visits (up to three days per week) to provide clinical and commercial support, run clinical and patient awareness days, deliver training, monitor programme progress and run engagement activities and educational workshops, some of which may be online; day to day activity and account utilisation monitoring, providing regular reports and insights on customer metrics to your manager and using data (usage and key performance indicators) and analytics to review accounts, report on and address pain points, evaluate exising workflows and processes, review customer feedback, identify trends and drive improvements; compiling concise reports for stakeholders on key findings, performance and recommendations; working with customers from enrolment to engagement, identifying those needing guidance and support to aid utilisation of specific features as well as how they promote and engage with patients; supporting high value, strategic accounts in collaboration with the Key Account Director, including collaborating on upsell / cross sell strategies, conducting business reviews with key clients, resolving escalated issues and maintaining relationships with customer stakeholders; working with implementation to guide a smooth onboarding, training and growth process for new and existing customers (post sign off); delivering measurable revenue and performance outcomes across the customer lifecycle; driving business expansion by enhancing customer knowledge, satisfaction and loyalty; owning the post sale experience and outcomes for nominated accounts and acting as the single Customer Experience point of accountability; and performing other duties as assigned by your manager Your Profile You are a highly versatile, energetic individual who whilst flexible is detail and task orientated to complete required goals and tasks on time. You should have an entrepreneurial spirit, be practical with a positive can do mentality. You are a strong team player but also thrive working independently. It is also important that you: have a background working with clinical customers and ideally have a qualification in healthcare, or audiology; have proven experience in delivering effective training to healthcare or clinical teams; are able to design and implement initiatives that drive engagement and adoption; have the ability to analyse and report on customer health and churn metrics drawing insight from the data, understanding of business goals, market trends and customer needs to inform customer delivery; have a strong ability to influence, inspire and build trust with diverse stakeholders; are able to manage multiple deadlines / priorities and work independently in a dynamic environment; are familiar with medical devices and software platforms; have a proactive and solution focused mindset with the ability to adapt to a fast evolving project; have experience gained in a commercial environment; and have a sharp eye for detail and ensure that the Company is presented correctly. Experience in a training, sales or engagement role, preferably within healthcare or medical technology and willingness to travel extensively is essential and you will need to hold a valid UK driving licence and have the capacity to work remotely at customer sites at least three days a week. The Company TympaHealth are a team of doctors and technology experts united by a vision to help the world to hear. Currently, there are half a billion people in the world with disabling hearing loss. In the UK by 2030 hearing loss will overtake diabetes and cataracts in the top ten global disease burdens. Our mission is to help the world to hear and make intervention more accessible and simplified both on a local and global scale. TympaHealth is growing fast and is currently helping thousands of patients a year access vital ear and hearing healthcare services in the UK, with plans to expand globally. TympaHealth have created a collaborative and supportive environment, everyone is valued and encouraged to contribute their own ideas and opinions. Salary & Benefits A competitive salary and benefits package include: 25 days holiday (increasing to 26 after two years) + Bank Holidays Birthday Holiday and Christmas Holiday (three additional days) 5% Company & Employee Pension Scheme Contributions Life Assurance Scheme (four times salary) Car Allowance Remote working Remote GP and Medical Second Opinion Services Mental Health Support Physiotherapy (eight sessions per year) Life, Money and Wellbeing Support 360 Wellbeing Score, Insights and Calendar Financial and Legal Support 1-2-1 Lifestyle Coaching Savings and Discounts Perkbox There has never been a more exciting time to join our team with our growth, focus on excellence and opportunities for development in an inclusive, inspiring Company.
The Role: We are looking for a strategic, commercially minded Product Marketing Manager who can turn product innovation into revenue impact. You will own how we take products and features to market - shaping the narrative, enabling sales, and driving adoption, loyalty, and growth across our SaaS offering. This is a highly cross functional role that sits at the centre of product, sales, and marketing, ensuring our positioning is sharp, competitive, and always evolving. Key Responsibilities: Go-to-Market Leadership Own end-to-end marketing launch planning for every new product and feature. Create differentiated narratives that accelerate time-to-revenue and give sales a compelling story that wins. Partner closely with product, sales, and marketing to align strategy, messaging, and execution. Customer & Market Insight Define target personas, their pain points, motivations, and buying triggers. Build and maintain a unified foundation for sales and marketing that sharpens campaigns, outreach, and product decisions. Continuously refine understanding of customer needs to influence strategy across the organisation. Sales Enablement Develop persona led pitch decks, one pagers, battlecards, ROI calculators, and other high impact materials. Ensure every sales conversation is equipped with clear, persuasive, insight driven messaging that increases win rates. Partner with revenue teams to train and support consistent use of materials. Competitive Intelligence Establish an ongoing, real time view of the competitive landscape to ensure we remain differentiated. Feed sharper positioning into RFP responses and equip sales to pre empt objections. Provide insights that inform product roadmap and strategic direction. Customer Engagement & Retention Build loyalty and stickiness across our SaaS user base through training programs, certifications, and customer enablement. Develop super user programmes, best practice hubs, and advocacy initiatives. Drive retention, reduce churn, and create opportunities for cross sell and upsell. Skills & Experience Essential Proven experience in Product Marketing, ideally within a SaaS or B2B technology environment. Strong storytelling and messaging skills, able to translate complex products into compelling value propositions. Experience enabling sales teams with tools that drive conversion and confidence. Analytical and insights driven, comfortable using data to guide decisions. Strong project management skills and ability to execute cross functionally. Desirable Experience in competitive intelligence or market research. Background in customer lifecycle marketing, training, or enablement. Familiarity with product led growth environments. About ONYX ONYX Insight is a growing technology and engineering organisation in the renewable energy sector. Our vision is to build a more efficient future by becoming the world's most innovative provider of predictive technology solutions. Our advanced sensing, software and analytics combined with our engineering experience are deployed on wind turbines around the world to maximise production and make turbines more reliable for longer, optimising energy production. ONYX Insight is part of the Macquarie Group. Macquarie is a global financial services group operating in 34 markets in asset management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory services, capital raising and principal investment. The diversity of the Macquarie Group operations combined with a strong capital position and robust risk management framework has contributed to a 54 year-record of unbroken profitability. For any further information, or to understand our products and services better, please feel free to look through our website: ONYX Insight are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Recruitment Agencies We prioritise sourcing candidates directly wherever possible. For specific roles, we may engage preferred suppliers, invited by our Talent Acquisition Team, to support the process. CVs from other suppliers may be considered on an ad hoc basis, subject to prior written agreement. We will not be liable for fees related to CVs or profiles submitted directly to ONYX Insight employees outside of the agreed resourcing process. Agencies must liaise with our Talent Acquisition Team before submitting any unsolicited applications.
Apr 30, 2026
Full time
The Role: We are looking for a strategic, commercially minded Product Marketing Manager who can turn product innovation into revenue impact. You will own how we take products and features to market - shaping the narrative, enabling sales, and driving adoption, loyalty, and growth across our SaaS offering. This is a highly cross functional role that sits at the centre of product, sales, and marketing, ensuring our positioning is sharp, competitive, and always evolving. Key Responsibilities: Go-to-Market Leadership Own end-to-end marketing launch planning for every new product and feature. Create differentiated narratives that accelerate time-to-revenue and give sales a compelling story that wins. Partner closely with product, sales, and marketing to align strategy, messaging, and execution. Customer & Market Insight Define target personas, their pain points, motivations, and buying triggers. Build and maintain a unified foundation for sales and marketing that sharpens campaigns, outreach, and product decisions. Continuously refine understanding of customer needs to influence strategy across the organisation. Sales Enablement Develop persona led pitch decks, one pagers, battlecards, ROI calculators, and other high impact materials. Ensure every sales conversation is equipped with clear, persuasive, insight driven messaging that increases win rates. Partner with revenue teams to train and support consistent use of materials. Competitive Intelligence Establish an ongoing, real time view of the competitive landscape to ensure we remain differentiated. Feed sharper positioning into RFP responses and equip sales to pre empt objections. Provide insights that inform product roadmap and strategic direction. Customer Engagement & Retention Build loyalty and stickiness across our SaaS user base through training programs, certifications, and customer enablement. Develop super user programmes, best practice hubs, and advocacy initiatives. Drive retention, reduce churn, and create opportunities for cross sell and upsell. Skills & Experience Essential Proven experience in Product Marketing, ideally within a SaaS or B2B technology environment. Strong storytelling and messaging skills, able to translate complex products into compelling value propositions. Experience enabling sales teams with tools that drive conversion and confidence. Analytical and insights driven, comfortable using data to guide decisions. Strong project management skills and ability to execute cross functionally. Desirable Experience in competitive intelligence or market research. Background in customer lifecycle marketing, training, or enablement. Familiarity with product led growth environments. About ONYX ONYX Insight is a growing technology and engineering organisation in the renewable energy sector. Our vision is to build a more efficient future by becoming the world's most innovative provider of predictive technology solutions. Our advanced sensing, software and analytics combined with our engineering experience are deployed on wind turbines around the world to maximise production and make turbines more reliable for longer, optimising energy production. ONYX Insight is part of the Macquarie Group. Macquarie is a global financial services group operating in 34 markets in asset management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory services, capital raising and principal investment. The diversity of the Macquarie Group operations combined with a strong capital position and robust risk management framework has contributed to a 54 year-record of unbroken profitability. For any further information, or to understand our products and services better, please feel free to look through our website: ONYX Insight are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Recruitment Agencies We prioritise sourcing candidates directly wherever possible. For specific roles, we may engage preferred suppliers, invited by our Talent Acquisition Team, to support the process. CVs from other suppliers may be considered on an ad hoc basis, subject to prior written agreement. We will not be liable for fees related to CVs or profiles submitted directly to ONYX Insight employees outside of the agreed resourcing process. Agencies must liaise with our Talent Acquisition Team before submitting any unsolicited applications.
About us At Xelix, we work with some of the world's largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast paced scale up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team 150 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together. In this role you'll grow, be challenged and help shape the future of Xelix. If you're excited about building something special with us, we'd love to hear from you. About the role We're looking for an experienced, hands on Account Manager to join our fast growing scale up. This is a proactive, commercially minded role: you'll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You'll partner closely with Sales, Product and Services to drive adoption, outcomes and long term account growth. What you'll be doing Own a portfolio of Mid Market & Small Enterprise customers, acting as a trusted advisor and commercial lead across renewal and growth. Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses. Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C suite stakeholders. Develop a deep understanding of each customer's priorities, operating model, systems landscape, and roadmap-using this to shape account strategy and unlock expansion. Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track. Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue. Identify, qualify and progress upsell/cross sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close. Lead renewals end to end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy. Triage technical and non technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident. Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines. Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes. What you'll bring Proven experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio. Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross sell (with clear examples of how you sourced, shaped and progressed opportunities). Strong value based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C suite. Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion. Comfortable managing complex, multi stakeholder enterprise accounts-navigating economic buyers, decision makers, champions and influence networks to drive change. Proficient in MEDDPICC or similar sales methodology Evidence of proactively identifying risk and leading "save plans": diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability. Strong cross functional leadership: you're effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority. Analytical and systems minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact. Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge. Excellent prioritisation and execution in a fast paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned. Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions. What we offer in return Competitive salary of £45,000 - £55,000 depending on experience+ £8,000 commission ️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days Hybrid working with two days a week from our dog friendly Hoxton office On site gym and cycle to work scheme ️ Employee discount at over 100 retailers Comprehensive private medical & dental cover with Vitality Enhanced parental leave pay Learning & development culture - £1,000 personal annual budget We're carbon neutral and are working towards ambitious carbon reduction goals Lots of team socials & activities ️ Annual team retreat Want to learn more? About us Xelix blog Xelix news Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process While the exact process may vary slightly depending on the role, our typical interview stages are: Introductory Call - A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview - A 30-45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation - A role relevant exercise to demonstrate your skills and approach. Final On site Interview - An in person meeting with our senior leadership team and co founders at our office. We strive to make the process clear, efficient, and respectful of your time.
Apr 30, 2026
Full time
About us At Xelix, we work with some of the world's largest companies to automate and strengthen their financial controls. Our AI solutions redefine how Accounts Payable teams operate - moving from manual processes to automated, intelligent workflows. Xelix is a fast paced scale up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively. We have a team 150 talented people pulling together to achieve our goals. Everyone is trusted to take ownership, move fast and have a meaningful impact. We prioritise personal and professional growth, keep things fun, and love to celebrate a milestone together. In this role you'll grow, be challenged and help shape the future of Xelix. If you're excited about building something special with us, we'd love to hear from you. About the role We're looking for an experienced, hands on Account Manager to join our fast growing scale up. This is a proactive, commercially minded role: you'll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You'll partner closely with Sales, Product and Services to drive adoption, outcomes and long term account growth. What you'll be doing Own a portfolio of Mid Market & Small Enterprise customers, acting as a trusted advisor and commercial lead across renewal and growth. Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses. Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C suite stakeholders. Develop a deep understanding of each customer's priorities, operating model, systems landscape, and roadmap-using this to shape account strategy and unlock expansion. Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track. Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue. Identify, qualify and progress upsell/cross sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close. Lead renewals end to end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy. Triage technical and non technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident. Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines. Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes. What you'll bring Proven experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio. Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross sell (with clear examples of how you sourced, shaped and progressed opportunities). Strong value based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C suite. Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion. Comfortable managing complex, multi stakeholder enterprise accounts-navigating economic buyers, decision makers, champions and influence networks to drive change. Proficient in MEDDPICC or similar sales methodology Evidence of proactively identifying risk and leading "save plans": diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability. Strong cross functional leadership: you're effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority. Analytical and systems minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact. Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge. Excellent prioritisation and execution in a fast paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned. Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions. What we offer in return Competitive salary of £45,000 - £55,000 depending on experience+ £8,000 commission ️ 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days Hybrid working with two days a week from our dog friendly Hoxton office On site gym and cycle to work scheme ️ Employee discount at over 100 retailers Comprehensive private medical & dental cover with Vitality Enhanced parental leave pay Learning & development culture - £1,000 personal annual budget We're carbon neutral and are working towards ambitious carbon reduction goals Lots of team socials & activities ️ Annual team retreat Want to learn more? About us Xelix blog Xelix news Xelix glassdoor We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate! If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach. This is a full time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday. Interview Process While the exact process may vary slightly depending on the role, our typical interview stages are: Introductory Call - A short Teams conversation with a Talent Partner to discuss your background and the opportunity. Hiring Manager Interview - A 30-45 minute Teams meeting to explore your experience and fit for the team. Technical Task or Presentation - A role relevant exercise to demonstrate your skills and approach. Final On site Interview - An in person meeting with our senior leadership team and co founders at our office. We strive to make the process clear, efficient, and respectful of your time.
Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcingand more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you. Job Description: Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners.We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1,500 customers and has been widely recognized as the market leader by G2, PE Wire, and more.We are looking for a Relationship Manager to join our team! The ideal candidate should have a proven track record of account management, maintaining high customer renewal rates as a result of outstanding customer engagement at all levels of their clients' organizations. As Grata's lead contact for your assigned accounts, you are responsible for ensuring high levels of customer satisfaction and driving customer ROI, becoming a trusted advisor to each of your clients. Your primary goal will be driving commercial success across your accounts.Grata is a hybrid company, which means our employees work from our London office on Mondays, Tuesdays and Thursdays. At Grata, we will expect you to: Combine commercial and engagement strategies throughout each client's annual life cycle to achieve consistent growth in your book. Your north star metric will be your book's NRR. Perform initial onboarding of accounts, ensuring strong adoption and ongoing engagement throughout the customer's lifetime. Serve as the primary contact for customers to resolve questions over email/phone, perform periodic customer success reviews that confirm satisfaction, resolve issues and bugs with the help of the Product and Engineering teams, and expand Grata use throughout the account. Grow your revenue base by maximizing account retention as well as renewal and upgrade revenue through increased product adoption, cross sales of new product modules, and increased user counts. Maintain strong relationships with customers across varied personas: users, champions and decision makers measured through engagement scores, NPS, and recorded customer feedback. Proactively identify account risks and drive churn mitigation strategies, bringing together the appropriate team members from within Grata to achieve consistently high client health scores. What we are looking for: You have 3-5 years of experience in a customer-facing role, with commercial experience managing renewals and upsells. Proven proficiency engaging directly with customers and working independently. Successful candidates will be: innovative, persuasive, creative, and have a genuine curiosity in their clients' business. They will be goal and results-oriented, optimistic and smart, with a value-added mindset, a proactive approach to the role and the ability to adapt to change. Experience developing and delivering value added communications including the ROI Grata delivers. Examples include; executive business reviews, user check-in calls, and regular touch points with key influencers. Demonstrable success identifying and forecasting risk as well as growth opportunities within your book of business. Confident, high energy, self-motivated, and a true team player. Well-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple work streams. A track record of exceeding target KPIs including but not limited to: renewal %, upsell %, monthly active usage, and NPS You embrace our values. You're thoughtful, selfless, and responsive.Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.
Apr 30, 2026
Full time
Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcingand more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you. Job Description: Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners.We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1,500 customers and has been widely recognized as the market leader by G2, PE Wire, and more.We are looking for a Relationship Manager to join our team! The ideal candidate should have a proven track record of account management, maintaining high customer renewal rates as a result of outstanding customer engagement at all levels of their clients' organizations. As Grata's lead contact for your assigned accounts, you are responsible for ensuring high levels of customer satisfaction and driving customer ROI, becoming a trusted advisor to each of your clients. Your primary goal will be driving commercial success across your accounts.Grata is a hybrid company, which means our employees work from our London office on Mondays, Tuesdays and Thursdays. At Grata, we will expect you to: Combine commercial and engagement strategies throughout each client's annual life cycle to achieve consistent growth in your book. Your north star metric will be your book's NRR. Perform initial onboarding of accounts, ensuring strong adoption and ongoing engagement throughout the customer's lifetime. Serve as the primary contact for customers to resolve questions over email/phone, perform periodic customer success reviews that confirm satisfaction, resolve issues and bugs with the help of the Product and Engineering teams, and expand Grata use throughout the account. Grow your revenue base by maximizing account retention as well as renewal and upgrade revenue through increased product adoption, cross sales of new product modules, and increased user counts. Maintain strong relationships with customers across varied personas: users, champions and decision makers measured through engagement scores, NPS, and recorded customer feedback. Proactively identify account risks and drive churn mitigation strategies, bringing together the appropriate team members from within Grata to achieve consistently high client health scores. What we are looking for: You have 3-5 years of experience in a customer-facing role, with commercial experience managing renewals and upsells. Proven proficiency engaging directly with customers and working independently. Successful candidates will be: innovative, persuasive, creative, and have a genuine curiosity in their clients' business. They will be goal and results-oriented, optimistic and smart, with a value-added mindset, a proactive approach to the role and the ability to adapt to change. Experience developing and delivering value added communications including the ROI Grata delivers. Examples include; executive business reviews, user check-in calls, and regular touch points with key influencers. Demonstrable success identifying and forecasting risk as well as growth opportunities within your book of business. Confident, high energy, self-motivated, and a true team player. Well-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple work streams. A track record of exceeding target KPIs including but not limited to: renewal %, upsell %, monthly active usage, and NPS You embrace our values. You're thoughtful, selfless, and responsive.Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.
Product Manager - Communications About Phoebus Phoebus Software Ltd (PSL) is a market leading provider of innovative, flexible solutions for financial services organisations. With decades of experience and a reputation for being relentlessly client focused, we pride ourselves on delivering exceptional technology that powers real results. We're now looking for an inspiring leader to shape the future of our product suite-ensuring our solutions stay ahead of the market, continue to meet real customer needs, and deliver strong commercial performance. Why Join Phoebus? At Phoebus, people genuinely come first. We're proud to have been recognised as the 16th Best Technology Company to Work For in the UK as well as one of the Top 50 UK Midsised Companies. These acknowledgements remain meaningful to us, as they were driven by the commitment and feedback of our colleagues. From our ambitious growth plans and modern tech stack to our culture of support, innovation, and well being, PSL offers an environment where you can thrive, make an impact, and build a career you're excited about. Work Life Balance & Hybrid Working We know that great work happens when life is in balance. That's why we offer a hybrid working model designed to give you both flexibility and connection. Our contemporary Solihull office sits right in the heart of the town, just steps away from Touchwood Shopping Centre's shops, cafés, and restaurants-perfect for lunch breaks or post work plans. We offer parking and we're only a short walk from the train station, making commuting easy and stress free. About the Role We need a Product Manager to take end to end control of our communications solution and own the outcomes outlined by the business. The Product Manager will own the full lifecycle of the communications solution-from discovery and design through to delivery and continuous improvement. They are accountable for understanding how Phoebus clients need to manage and control communications to their end customers, and for translating that understanding into a well defined, high quality product capability embedded within the Phoebus platform. They lead the product with clear authority, make data driven decisions, and own commercial outcomes set by the business ensuring the communications solution delivers measurable value to clients, end customers, and Phoebus alike. Responsibilities (What you'll do) Product Strategy Understand and internalise the business defined commercial outcomes for the communications solution, translating these into a clear and prioritised product roadmap. Conduct ongoing client engagement and market analysis to surface insights that inform roadmap decisions and keep the engine competitively relevant. Own the full product lifecycle of the communications engine, from initial discovery and design through delivery, launch, and continuous improvement. Product Ownership Own the roadmap for the communications solution, prioritising work that delivers against business defined commercial targets. Lead discovery to understand how clients manage their communications workflows and what they need from the solution to effectively serve their end customers across mortgage, loan, and savings product lines. Define requirements and maintain a well groomed backlog that keeps delivery teams focused on the highest value work. Track and report on progress against commercial outcomes, escalating risks and blockers early. Product Development & Delivery Lead the redesign of the communications solution, working with engineering and design to define the right solution within the broader platform architecture. Drive implementation end to end, ensuring the comms solution integrates cleanly across product lines. Define success metrics and iterate based on data, client feedback, and business priorities. Prioritise a product roadmap that supports growth objectives and delivers value. Drive a data driven approach to product development and prioritisation, using metrics to guide decisions and validate product market fit. P&L Ownership Proudly and confidently own commercial outcomes and translate business targets into product priorities. Build and manage the P&L for each product proposition. Adhere to agreed revenue and cost positions, tracking actuals against forecasts and manage activity to ensure deliver against forecasts. Stakeholder & Client Engagement Engage with clients (banks and building societies) to understand how they need to manage and control communications to their end customers, and ensure the solution genuinely solves that problem. Collaborate with compliance and legal to ensure the comms solution meets FCA and broader regulatory standards. Represent the communications solution internally, keeping senior stakeholders informed and aligned. Build cross functional relationships with sales, marketing, engineering, and customer management to align on product goals and strategies. Create and execute a stakeholder management and communication plan. Team Leadership Lead the communications product, providing clear direction to BAs, engineers, and other team members. Own the product management ways of working, ensuring effective outcomes are delivered, and there is continued retrospection. Take accountability for the team's output and performance against product goals. Work with the Head of Product to grow and shape the squad as the solution scales. Market Centric Approach Champion customer insights and feedback as a key driver in the product development process. Regularly engage with clients to understand their needs, pain points, and usage patterns to refine and improve the product. Work with client teams to ensure product enhancements align feedback and use cases. Governance Define and track key product KPIs (e.g., engagement, retention, satisfaction), ensuring that the product team is aligned on goals. Prepare and present product performance updates and roadmaps to senior leadership and other stakeholders. Skill and Competencies (What we're looking for) Required 3-7 years of product management experience in B2B SaaS or platform products. Hands on experience with Customer Communications Management (CCM) platforms: Quadient or equivalent. Proven ability to deliver complex product initiatives in multi stakeholder environments. Financial services, financial sector and financial experience. Experience with product development cycles, from discovery to delivery to iteration. Excellent communicator with strong written, verbal and presentation skills; confident engaging with clients and senior stakeholders. A passion for continuous learning and improvement. Ability to adopt a continuous improvement mindset by challenging effectively and exploring new ideas. Desire to proactively seek to establish a broader knowledge of industry and technology trends to foster innovation and growth. Highly curious so solutions designed meet market needs & maximise revenue opportunity. Ability to travel to industry events, prospects and customer locations, as required. Relationships The Product Manager, Communications reports into the Head of Product Management. They work closely with: External Customer stakeholders 3rd party suppliers Industry experts Internal ELT members Delivery teams Architecture teams Operations Phoebus Benefits Package If you're ready to be part of something special, we'd love to hear from you! Private Health care scheme including dental, optical, and mental health cover Wellbeing Choice - £350.00 per annum paid towards wellbeing activities of your choice Life assurance scheme at 4x salary 24/7 Employee Assistance Programme Flexible hybrid working Contributory Pension Scheme with Scottish Widows 33 days Holiday, including 8 bank holidays (5 of which are flexible bank holidays) & Holiday purchase scheme up to 5 days. Discretionary annual salary review & bonus Electric car salary sacrifice scheme Events & gifts to celebrate Long Service. Birthdays, Quarterly company paid team meals and regular social events. Equality, Diversity and Inclusion At Phoebus Software Ltd, we believe our success is driven by our people. We're committed to building a diverse, inclusive workplace where everyone feels valued and has the opportunity to thrive. By attracting and supporting a wide range of talent, we strengthen our performance, innovation, and impact. THIS ROLE IS HYBRID THERE IS A REQUIREMENT TO COME INTO THE SOLIHULL OFFICE (B913DL) ONCE A WEEK
Apr 30, 2026
Full time
Product Manager - Communications About Phoebus Phoebus Software Ltd (PSL) is a market leading provider of innovative, flexible solutions for financial services organisations. With decades of experience and a reputation for being relentlessly client focused, we pride ourselves on delivering exceptional technology that powers real results. We're now looking for an inspiring leader to shape the future of our product suite-ensuring our solutions stay ahead of the market, continue to meet real customer needs, and deliver strong commercial performance. Why Join Phoebus? At Phoebus, people genuinely come first. We're proud to have been recognised as the 16th Best Technology Company to Work For in the UK as well as one of the Top 50 UK Midsised Companies. These acknowledgements remain meaningful to us, as they were driven by the commitment and feedback of our colleagues. From our ambitious growth plans and modern tech stack to our culture of support, innovation, and well being, PSL offers an environment where you can thrive, make an impact, and build a career you're excited about. Work Life Balance & Hybrid Working We know that great work happens when life is in balance. That's why we offer a hybrid working model designed to give you both flexibility and connection. Our contemporary Solihull office sits right in the heart of the town, just steps away from Touchwood Shopping Centre's shops, cafés, and restaurants-perfect for lunch breaks or post work plans. We offer parking and we're only a short walk from the train station, making commuting easy and stress free. About the Role We need a Product Manager to take end to end control of our communications solution and own the outcomes outlined by the business. The Product Manager will own the full lifecycle of the communications solution-from discovery and design through to delivery and continuous improvement. They are accountable for understanding how Phoebus clients need to manage and control communications to their end customers, and for translating that understanding into a well defined, high quality product capability embedded within the Phoebus platform. They lead the product with clear authority, make data driven decisions, and own commercial outcomes set by the business ensuring the communications solution delivers measurable value to clients, end customers, and Phoebus alike. Responsibilities (What you'll do) Product Strategy Understand and internalise the business defined commercial outcomes for the communications solution, translating these into a clear and prioritised product roadmap. Conduct ongoing client engagement and market analysis to surface insights that inform roadmap decisions and keep the engine competitively relevant. Own the full product lifecycle of the communications engine, from initial discovery and design through delivery, launch, and continuous improvement. Product Ownership Own the roadmap for the communications solution, prioritising work that delivers against business defined commercial targets. Lead discovery to understand how clients manage their communications workflows and what they need from the solution to effectively serve their end customers across mortgage, loan, and savings product lines. Define requirements and maintain a well groomed backlog that keeps delivery teams focused on the highest value work. Track and report on progress against commercial outcomes, escalating risks and blockers early. Product Development & Delivery Lead the redesign of the communications solution, working with engineering and design to define the right solution within the broader platform architecture. Drive implementation end to end, ensuring the comms solution integrates cleanly across product lines. Define success metrics and iterate based on data, client feedback, and business priorities. Prioritise a product roadmap that supports growth objectives and delivers value. Drive a data driven approach to product development and prioritisation, using metrics to guide decisions and validate product market fit. P&L Ownership Proudly and confidently own commercial outcomes and translate business targets into product priorities. Build and manage the P&L for each product proposition. Adhere to agreed revenue and cost positions, tracking actuals against forecasts and manage activity to ensure deliver against forecasts. Stakeholder & Client Engagement Engage with clients (banks and building societies) to understand how they need to manage and control communications to their end customers, and ensure the solution genuinely solves that problem. Collaborate with compliance and legal to ensure the comms solution meets FCA and broader regulatory standards. Represent the communications solution internally, keeping senior stakeholders informed and aligned. Build cross functional relationships with sales, marketing, engineering, and customer management to align on product goals and strategies. Create and execute a stakeholder management and communication plan. Team Leadership Lead the communications product, providing clear direction to BAs, engineers, and other team members. Own the product management ways of working, ensuring effective outcomes are delivered, and there is continued retrospection. Take accountability for the team's output and performance against product goals. Work with the Head of Product to grow and shape the squad as the solution scales. Market Centric Approach Champion customer insights and feedback as a key driver in the product development process. Regularly engage with clients to understand their needs, pain points, and usage patterns to refine and improve the product. Work with client teams to ensure product enhancements align feedback and use cases. Governance Define and track key product KPIs (e.g., engagement, retention, satisfaction), ensuring that the product team is aligned on goals. Prepare and present product performance updates and roadmaps to senior leadership and other stakeholders. Skill and Competencies (What we're looking for) Required 3-7 years of product management experience in B2B SaaS or platform products. Hands on experience with Customer Communications Management (CCM) platforms: Quadient or equivalent. Proven ability to deliver complex product initiatives in multi stakeholder environments. Financial services, financial sector and financial experience. Experience with product development cycles, from discovery to delivery to iteration. Excellent communicator with strong written, verbal and presentation skills; confident engaging with clients and senior stakeholders. A passion for continuous learning and improvement. Ability to adopt a continuous improvement mindset by challenging effectively and exploring new ideas. Desire to proactively seek to establish a broader knowledge of industry and technology trends to foster innovation and growth. Highly curious so solutions designed meet market needs & maximise revenue opportunity. Ability to travel to industry events, prospects and customer locations, as required. Relationships The Product Manager, Communications reports into the Head of Product Management. They work closely with: External Customer stakeholders 3rd party suppliers Industry experts Internal ELT members Delivery teams Architecture teams Operations Phoebus Benefits Package If you're ready to be part of something special, we'd love to hear from you! Private Health care scheme including dental, optical, and mental health cover Wellbeing Choice - £350.00 per annum paid towards wellbeing activities of your choice Life assurance scheme at 4x salary 24/7 Employee Assistance Programme Flexible hybrid working Contributory Pension Scheme with Scottish Widows 33 days Holiday, including 8 bank holidays (5 of which are flexible bank holidays) & Holiday purchase scheme up to 5 days. Discretionary annual salary review & bonus Electric car salary sacrifice scheme Events & gifts to celebrate Long Service. Birthdays, Quarterly company paid team meals and regular social events. Equality, Diversity and Inclusion At Phoebus Software Ltd, we believe our success is driven by our people. We're committed to building a diverse, inclusive workplace where everyone feels valued and has the opportunity to thrive. By attracting and supporting a wide range of talent, we strengthen our performance, innovation, and impact. THIS ROLE IS HYBRID THERE IS A REQUIREMENT TO COME INTO THE SOLIHULL OFFICE (B913DL) ONCE A WEEK
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL Hybrid: This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days. YOUR ROLE As a Training Specialist within Customer Success, you will act as a strategic enablement partner to Account Managers. When a training or adoption need is identified, you will lead the design and delivery of targeted, high-impact enablement engagements that drive measurable customer outcomes. You will own the training strategy and execution within your engagements - ensuring customers have the knowledge, workflows, and reinforcement plans required to embed Cognism into their daily operations. This role is pivotal in strengthening adoption, protecting revenue, and enabling expansion in a high-growth SaaS environment. YOUR CHALLENGES & OPPORTUNITIES Partner with Account Managers - Collaborate closely with AMs to understand customer goals, business priorities and risk signals, translating these into structured training interventions. Activate & Empower Champions - Lead outcome-driven sessions for champions, administrators, and end users to build internal advocacy and sustained adoption. Deliver Workflow-Based Enablement - Connect Cognism functionality directly to customer workflows, use cases, KPIs, and commercial objectives. Accelerate Time-to-Value - Reduce friction in onboarding and growth phases by clarifying best practices and reinforcing behavioural change. Mitigate Adoption Risk - Step in where product engagement or confidence is low, delivering targeted enablement to re-establish momentum and value perception. Build Scalable Learning Assets - Develop and continuously improve repeatable training materials, recorded sessions, playbooks, and digital resources. Reinforce ROI & Business Impact - Ensure training engagements clearly link product usage to measurable outcomes aligned to the Joint Business Plan. Feed Insights Back to the Business - Surface common adoption blockers, feature feedback, and workflow gaps to Product, Sales, and Revenue teams to improve the end-to-end customer journey. OUR EXPECTATIONS Proven SaaS Enablement or Customer Success Experience - Minimum 2 years in onboarding, training, enablement, or customer facing SaaS roles, ideally supporting post sale adoption. Adoption & Retention Mindset - Strong understanding of how behavioural change, education, and reinforcement drive retention and expansion. Engaging Facilitator - Confident, credible presenter who can influence stakeholders from end users to senior decision makers. Commercial Awareness - Understands how adoption connects to revenue protection, renewal, and growth. Strategic & Structured - Able to diagnose training needs quickly, design targeted interventions, and manage multiple engagements simultaneously. Collaborative Partner - Comfortable operating in a pod style or specialist support model, working alongside Account Managers and cross functional teams. Adaptable in a Scale Up Environment - Resourceful, proactive, and comfortable in a fast moving, evolving organisation. Fluent in French & English - Outstanding verbal and written communication skills in both languages. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Own the Outcome Together. We Deeply Understand our Customers. We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
Apr 30, 2026
Full time
WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL Hybrid: This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days. YOUR ROLE As a Training Specialist within Customer Success, you will act as a strategic enablement partner to Account Managers. When a training or adoption need is identified, you will lead the design and delivery of targeted, high-impact enablement engagements that drive measurable customer outcomes. You will own the training strategy and execution within your engagements - ensuring customers have the knowledge, workflows, and reinforcement plans required to embed Cognism into their daily operations. This role is pivotal in strengthening adoption, protecting revenue, and enabling expansion in a high-growth SaaS environment. YOUR CHALLENGES & OPPORTUNITIES Partner with Account Managers - Collaborate closely with AMs to understand customer goals, business priorities and risk signals, translating these into structured training interventions. Activate & Empower Champions - Lead outcome-driven sessions for champions, administrators, and end users to build internal advocacy and sustained adoption. Deliver Workflow-Based Enablement - Connect Cognism functionality directly to customer workflows, use cases, KPIs, and commercial objectives. Accelerate Time-to-Value - Reduce friction in onboarding and growth phases by clarifying best practices and reinforcing behavioural change. Mitigate Adoption Risk - Step in where product engagement or confidence is low, delivering targeted enablement to re-establish momentum and value perception. Build Scalable Learning Assets - Develop and continuously improve repeatable training materials, recorded sessions, playbooks, and digital resources. Reinforce ROI & Business Impact - Ensure training engagements clearly link product usage to measurable outcomes aligned to the Joint Business Plan. Feed Insights Back to the Business - Surface common adoption blockers, feature feedback, and workflow gaps to Product, Sales, and Revenue teams to improve the end-to-end customer journey. OUR EXPECTATIONS Proven SaaS Enablement or Customer Success Experience - Minimum 2 years in onboarding, training, enablement, or customer facing SaaS roles, ideally supporting post sale adoption. Adoption & Retention Mindset - Strong understanding of how behavioural change, education, and reinforcement drive retention and expansion. Engaging Facilitator - Confident, credible presenter who can influence stakeholders from end users to senior decision makers. Commercial Awareness - Understands how adoption connects to revenue protection, renewal, and growth. Strategic & Structured - Able to diagnose training needs quickly, design targeted interventions, and manage multiple engagements simultaneously. Collaborative Partner - Comfortable operating in a pod style or specialist support model, working alongside Account Managers and cross functional teams. Adaptable in a Scale Up Environment - Resourceful, proactive, and comfortable in a fast moving, evolving organisation. Fluent in French & English - Outstanding verbal and written communication skills in both languages. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Own the Outcome Together. We Deeply Understand our Customers. We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. Samba TV, now including Semasio's contextual platform, is a global leader in omniscreen advertising solutions. With access to one of the world's most progressive audiences and a comprehensive semantic targeting platform, we empower brands to engage TV viewers across all devices with actionable insights and measurable results. We are looking for a Programmatic Account Manager to support our expanding EMEA client base. This role blends client servicing, media planning, campaign management, and technical support, ideal for a strategic and solutions oriented professional with experience in programmatic advertising and a passion for helping clients succeed. You'll act as a key point of contact for agencies, advertisers, and platform partners, ensuring campaigns are executed smoothly, clients are enabled on our platforms, and our full product suite is leveraged to drive growth. What you'll do Act as the primary point of contact for EMEA clients, including agencies, publishers, and advertisers, building strong long term strategic relationships. Lead end to end onboarding, platform training, and ongoing enablement on Semasio's Semantic Targeting Platform and the broader programmatic ecosystem. Review campaign briefs, recommend targeting strategies, build custom segments, and monitor performance to deliver optimisations and ensure successful campaign delivery. Provide hands on technical support, troubleshooting issues through the internal ticketing system and partnering with Product and Engineering as needed. Analyse client usage and engagement data to identify opportunities for increased platform adoption and develop strategic plans and business cases to scale accounts. Identify and drive upsell and cross sell opportunities while delivering insights, reports, and regular check ins to support client growth and retention. Serve as a strategic advisor by sharing market trends, campaign ideation, and education on ACR and contextual targeting, and by feeding client needs into product roadmap discussions. Contribute to internal knowledge sharing and training initiatives to strengthen team capabilities and support cross functional collaboration. Who you are 2 to 4 years of experience in customer success, account management, or technical support, ideally within the ad tech or programmatic media industry Experience with DSPs and SSPs, including hands on campaign setup, delivery monitoring, and optimisation is preferable Strong technical understanding of data, targeting methodologies, and digital advertising platforms Excellent communication and client facing skills, with a proactive, solution oriented approach Comfortable presenting complex technical concepts in an easy to understand, value driven manner Experience conducting product training and leading onboarding sessions Strong analytical and problem solving skills with an ability to turn data into insights Collaborative team player who thrives in a fast paced, dynamic environment Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant; Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU, Samba Inc. is the data controller.
Apr 30, 2026
Full time
Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel. Samba TV, now including Semasio's contextual platform, is a global leader in omniscreen advertising solutions. With access to one of the world's most progressive audiences and a comprehensive semantic targeting platform, we empower brands to engage TV viewers across all devices with actionable insights and measurable results. We are looking for a Programmatic Account Manager to support our expanding EMEA client base. This role blends client servicing, media planning, campaign management, and technical support, ideal for a strategic and solutions oriented professional with experience in programmatic advertising and a passion for helping clients succeed. You'll act as a key point of contact for agencies, advertisers, and platform partners, ensuring campaigns are executed smoothly, clients are enabled on our platforms, and our full product suite is leveraged to drive growth. What you'll do Act as the primary point of contact for EMEA clients, including agencies, publishers, and advertisers, building strong long term strategic relationships. Lead end to end onboarding, platform training, and ongoing enablement on Semasio's Semantic Targeting Platform and the broader programmatic ecosystem. Review campaign briefs, recommend targeting strategies, build custom segments, and monitor performance to deliver optimisations and ensure successful campaign delivery. Provide hands on technical support, troubleshooting issues through the internal ticketing system and partnering with Product and Engineering as needed. Analyse client usage and engagement data to identify opportunities for increased platform adoption and develop strategic plans and business cases to scale accounts. Identify and drive upsell and cross sell opportunities while delivering insights, reports, and regular check ins to support client growth and retention. Serve as a strategic advisor by sharing market trends, campaign ideation, and education on ACR and contextual targeting, and by feeding client needs into product roadmap discussions. Contribute to internal knowledge sharing and training initiatives to strengthen team capabilities and support cross functional collaboration. Who you are 2 to 4 years of experience in customer success, account management, or technical support, ideally within the ad tech or programmatic media industry Experience with DSPs and SSPs, including hands on campaign setup, delivery monitoring, and optimisation is preferable Strong technical understanding of data, targeting methodologies, and digital advertising platforms Excellent communication and client facing skills, with a proactive, solution oriented approach Comfortable presenting complex technical concepts in an easy to understand, value driven manner Experience conducting product training and leading onboarding sessions Strong analytical and problem solving skills with an ability to turn data into insights Collaborative team player who thrives in a fast paced, dynamic environment Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact. Samba may collect personal information directly from you, as a job applicant; Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU, Samba Inc. is the data controller.
Business Development Manager Food / Drink Manufacturing Bristol Based Office / Hybrid working (2/3 day split) Competitive salary and bonus scheme ( in line with proven experience), car allowance, mobile phone, laptop 11% pension / 2 x Death in Service As a BDM you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result. The prime objectives of the role are to: - To foster the relationship between the company and the customer as well as handle any projects, accounts or issues that might be relative to that client To increase company sales and profit margin To increase the company active customer base To continually improve customer retention To meet annual team and individual budget as set by the SMT UK and International travel will be required Business Development Manager Responsibilities: Account management, retention and development of specific portfolio of accounts and markets Organise and attend commercially focussed meetings with customers and prospects Follow-up and convert to sale qualified leads through management of sales pipeline Establish new and maintain existing relationships with buyers and key decision makers Introduce Technical & R&D/NPD teams to existing and prospect customer base Develop new relationships with new clients be they direct customers or potential agents and distributors Contribute to external marketing communications where required Utilise, review and update the client database Update CRM system to channel opportunities through sales pipeline process Network with potential business partners and distributors and present evidence to line manager Prepare and deliver presentations Develop a level of technical knowledge appropriate to the role Business Development Manager Skills / Experience Required: Essential - 2+ years in Sales / Business Development within the sweet & beverage flavour industry Excellent communication and negotiation skills at all levels Strong commercial awareness and analytical skills Self-motivation with excellent time management Experience of planning and managing field visits Proven ability to build and influence relationships. A team player with a customer-first attitude If the role is of interest, then please send your CV today Key words: Sales Development Manager, Sales Manager, Key Account Manager, National Account Manager, Food Industry Sales, Business Development Manager
Apr 30, 2026
Full time
Business Development Manager Food / Drink Manufacturing Bristol Based Office / Hybrid working (2/3 day split) Competitive salary and bonus scheme ( in line with proven experience), car allowance, mobile phone, laptop 11% pension / 2 x Death in Service As a BDM you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result. The prime objectives of the role are to: - To foster the relationship between the company and the customer as well as handle any projects, accounts or issues that might be relative to that client To increase company sales and profit margin To increase the company active customer base To continually improve customer retention To meet annual team and individual budget as set by the SMT UK and International travel will be required Business Development Manager Responsibilities: Account management, retention and development of specific portfolio of accounts and markets Organise and attend commercially focussed meetings with customers and prospects Follow-up and convert to sale qualified leads through management of sales pipeline Establish new and maintain existing relationships with buyers and key decision makers Introduce Technical & R&D/NPD teams to existing and prospect customer base Develop new relationships with new clients be they direct customers or potential agents and distributors Contribute to external marketing communications where required Utilise, review and update the client database Update CRM system to channel opportunities through sales pipeline process Network with potential business partners and distributors and present evidence to line manager Prepare and deliver presentations Develop a level of technical knowledge appropriate to the role Business Development Manager Skills / Experience Required: Essential - 2+ years in Sales / Business Development within the sweet & beverage flavour industry Excellent communication and negotiation skills at all levels Strong commercial awareness and analytical skills Self-motivation with excellent time management Experience of planning and managing field visits Proven ability to build and influence relationships. A team player with a customer-first attitude If the role is of interest, then please send your CV today Key words: Sales Development Manager, Sales Manager, Key Account Manager, National Account Manager, Food Industry Sales, Business Development Manager
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It is a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you are currently in a role where you are close to the client but not truly leading the relationship, decisions sit elsewhere, or you are expected to deliver without the clarity or control to do so properly, this is an opportunity to step into something more. In this role you will set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long term success. Please apply with an up to date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 30, 2026
Full time
Account Manager Wakefield (Hybrid) Positive Culture Exciting Projects Variety of Benefits We are looking for an Account Manager on behalf of our client, a well-established signage business delivering for highly regarded, recognisable brands. This is not a role where you simply manage client queries or oversee activity. It is a position of ownership, where you are trusted to lead relationships, influence outcomes and take responsibility for how accounts perform. If you are currently in a role where you are close to the client but not truly leading the relationship, decisions sit elsewhere, or you are expected to deliver without the clarity or control to do so properly, this is an opportunity to step into something more. In this role you will set the tone, bringing structure, direction and confidence to both clients and internal teams. Working with well known brands, your ability to lead conversations, manage expectations and make informed decisions will directly impact client retention, growth and overall business performance. Key responsibilities include: Taking full ownership of key client accounts, acting as the strategic lead Leading client relationships, building trust and long term partnerships Overseeing project delivery through Project Managers, ensuring consistency and quality Setting direction and priorities across accounts, aligning internal teams Managing performance, identifying risks and driving proactive solutions Leading client conversations around expectations, changes and opportunities Supporting forecasting, planning and commercial performance across accounts Identifying growth opportunities and driving account development To be successful in this role, you will: Have experience managing client accounts within signage, construction, fit out or a similar environment Be confident taking ownership and leading both clients and internal teams Have strong commercial awareness and understand account performance Be a clear and confident communicator, able to influence and guide decisions Stay calm under pressure and take responsibility for outcomes Be proactive, solutions focused and driven to improve how things are done What's in it for you: Salary £42,000 - £50,000 depending on experience Hybrid working, offering flexibility alongside a collaborative environment 25 days holiday plus bank holidays Birthday off Additional benefits and a positive, forward thinking working environment This is a role for someone who wants to step into true account leadership, to have a voice in how things are done, and to be part of a business where strong relationships and high standards drive long term success. Please apply with an up to date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
KatKin's Opportunity What we do at KatKin KatKin is the UK's leading fresh cat food brand - a subscription-first, vet-developed DTC business on a mission to transform the health of cats across the country. We're a passionate, fast-moving team obsessed with our customers (and their cats), and we use data and personalisation to build relationships that keep subscribers for life. This is a rare opportunity to get hands-on with CRM at a brand where retention is genuinely central to the growth strategy - not an afterthought. Why You'll Love Working With Us The Role You'll be the engine behind our day-to-day CRM execution - building and sending campaigns, maintaining our automated flows, and helping us communicate with our subscribers in a way that feels relevant, timely, and on-brand. You'll work directly with our Growth Retention Lead and Head of Retention & Product Strategy and sit at the intersection of data, creative, and customer experience. This is a hands-on role. You'll be in Klaviyo every day. You'll work across the full customer lifecycle - from acquisition and onboarding through to retention, churn prevention, and winback. As part of the Retention & Product Strategy team, you'll be a co-owner of metrics such as customer retention, repeat revenue, and customer lifetime value. You'll have a large opportunity to shape business decisions based on CRM tests and learnings. This role is designed to grow into a more strategic Retention position as the function scales. Key ownership areas Email & SMS (Primary) Build, QA, and deploy email and SMS campaigns end-to-end in Klaviyo - from briefing creative through to scheduling and send Own the weekly and monthly campaign calendar, coordinating with creative and trading teams to keep BAU and promotional activity on track Maintain and improve automated flows: welcome series, post-first-box, subscription health, pause/cancel save, win-back, and reactivation Execute personalisation/segmentation strategies, ensuring the right message reaches the right subscriber at the right time Rigorously proof every send - copy, design, dynamic content, links, rendering across devices Direct Mail Support the execution of direct mail campaigns, working with external suppliers on briefing, targeting, and despatch logistics Track response rates and feed learnings back into the broader retention strategy Performance & Optimisation Own CRM reporting, turning performance data into clear insights and actionable recommendations Run structured A/B tests (subject lines, send times, content) and document learnings clearly Flag anomalies and surface insights to the team; bring a curious, analytical mindset to everything Continuously improve CRM processes to increase speed, accuracy, and scalability Cross-functional Work closely with creative to brief and deliver campaign assets on time Collaborate with the product and data teams to ensure segments stay accurate and customer data flows cleanly Stay close to the subscription experience - understanding the customer lifecycle deeply so communications always feel relevant Surface insights that inform wider product, CX, and retention strategy decisions Who we are looking for: 1-2 years of hands-on CRM or email marketing experience, ideally at a DTC, subscription, or e-commerce brand Strong attention to detail; you catch errors before they go out the door Comfortable with data - you can interrogate campaign reports, spot what's working, and articulate why Clear written communicator; you understand what makes a good email Creative mindset - keen to bring exciting and innovative ideas to the table Excited about exploring AI, and keen to investigate how we can use AI to improve the success of our CRM initiatives Nice to haves Practical Klaviyo experience - you've built flows and campaigns yourself, not just managed agency relationships Experience with SMS platforms (Twilio, Attentive, Postscript, or similar) Exposure to subscription businesses and lifecycle marketing specifically Familiarity with direct mail execution Experience with Shopify or similar e-commerce environments Experience with analytics tools (e.g. Looker, GA, etc.) What We Offer Competitive salary (£35,000-£45,000 depending on experience) A high-ownership, high-learning environment - CRM is a core growth lever here, not a support function Career development: a clear path toward CRM Manager as the function grows No egos and a small close-knit team Vibrant office in the heart of Shoreditch 25 days holiday every year, your birthday off + an extra day per year of service 1 day per week work from home 2 weeks per year work from anywhere AXA Health Insurance, including dental Enhanced parental leave Fertility Leave Salary sacrifice pension scheme 50% off a monthly KatKin subscription (your cat will thank you) £500 new cat bonus £800 personal development budget per year To Apply
Apr 30, 2026
Full time
KatKin's Opportunity What we do at KatKin KatKin is the UK's leading fresh cat food brand - a subscription-first, vet-developed DTC business on a mission to transform the health of cats across the country. We're a passionate, fast-moving team obsessed with our customers (and their cats), and we use data and personalisation to build relationships that keep subscribers for life. This is a rare opportunity to get hands-on with CRM at a brand where retention is genuinely central to the growth strategy - not an afterthought. Why You'll Love Working With Us The Role You'll be the engine behind our day-to-day CRM execution - building and sending campaigns, maintaining our automated flows, and helping us communicate with our subscribers in a way that feels relevant, timely, and on-brand. You'll work directly with our Growth Retention Lead and Head of Retention & Product Strategy and sit at the intersection of data, creative, and customer experience. This is a hands-on role. You'll be in Klaviyo every day. You'll work across the full customer lifecycle - from acquisition and onboarding through to retention, churn prevention, and winback. As part of the Retention & Product Strategy team, you'll be a co-owner of metrics such as customer retention, repeat revenue, and customer lifetime value. You'll have a large opportunity to shape business decisions based on CRM tests and learnings. This role is designed to grow into a more strategic Retention position as the function scales. Key ownership areas Email & SMS (Primary) Build, QA, and deploy email and SMS campaigns end-to-end in Klaviyo - from briefing creative through to scheduling and send Own the weekly and monthly campaign calendar, coordinating with creative and trading teams to keep BAU and promotional activity on track Maintain and improve automated flows: welcome series, post-first-box, subscription health, pause/cancel save, win-back, and reactivation Execute personalisation/segmentation strategies, ensuring the right message reaches the right subscriber at the right time Rigorously proof every send - copy, design, dynamic content, links, rendering across devices Direct Mail Support the execution of direct mail campaigns, working with external suppliers on briefing, targeting, and despatch logistics Track response rates and feed learnings back into the broader retention strategy Performance & Optimisation Own CRM reporting, turning performance data into clear insights and actionable recommendations Run structured A/B tests (subject lines, send times, content) and document learnings clearly Flag anomalies and surface insights to the team; bring a curious, analytical mindset to everything Continuously improve CRM processes to increase speed, accuracy, and scalability Cross-functional Work closely with creative to brief and deliver campaign assets on time Collaborate with the product and data teams to ensure segments stay accurate and customer data flows cleanly Stay close to the subscription experience - understanding the customer lifecycle deeply so communications always feel relevant Surface insights that inform wider product, CX, and retention strategy decisions Who we are looking for: 1-2 years of hands-on CRM or email marketing experience, ideally at a DTC, subscription, or e-commerce brand Strong attention to detail; you catch errors before they go out the door Comfortable with data - you can interrogate campaign reports, spot what's working, and articulate why Clear written communicator; you understand what makes a good email Creative mindset - keen to bring exciting and innovative ideas to the table Excited about exploring AI, and keen to investigate how we can use AI to improve the success of our CRM initiatives Nice to haves Practical Klaviyo experience - you've built flows and campaigns yourself, not just managed agency relationships Experience with SMS platforms (Twilio, Attentive, Postscript, or similar) Exposure to subscription businesses and lifecycle marketing specifically Familiarity with direct mail execution Experience with Shopify or similar e-commerce environments Experience with analytics tools (e.g. Looker, GA, etc.) What We Offer Competitive salary (£35,000-£45,000 depending on experience) A high-ownership, high-learning environment - CRM is a core growth lever here, not a support function Career development: a clear path toward CRM Manager as the function grows No egos and a small close-knit team Vibrant office in the heart of Shoreditch 25 days holiday every year, your birthday off + an extra day per year of service 1 day per week work from home 2 weeks per year work from anywhere AXA Health Insurance, including dental Enhanced parental leave Fertility Leave Salary sacrifice pension scheme 50% off a monthly KatKin subscription (your cat will thank you) £500 new cat bonus £800 personal development budget per year To Apply
External Field Sales position + work from home - high value projects, consultative solution selling process Business to Business. Industry leading advanced sales training given on product, presentation skills and selling techniques. £35k-£40k base salary / £60k-70k OTE with top established performers earning £70k-£100k . Company car, private health, dental and pension. Company - +£100M Global Multinational Corporate with a high performing national field sales team of Area Sales Managers. Location - North East Industry - Technology, Product Sales, B2B, Field Sales, Projects, Tenders, Capital Equipment Benefits - Industry leading intensive training not only on high tech products but high value consultative sales and presentation skills. Fast track management program after 2 years (base salary increases to £45k-£50k). Team social incentives e.g. meeting up every month for out of work social teamworking events. Candidate - Approx min 2 to 10 years field sales experience selling a product B2B. New business focused, opens doors, builds rapport with clients quickly, outgoing, likeable, positive, determined, can work on your own but also in a team. Driving licence required. The Position A global multinational brand name with market leading innovative high quality premium product technology solutions seeks a new Area Sales Manager. You will receive a 3 month induction period of intensive product and corporate sales training to insure that you are able to effectively sell into business clients who are spending £100k s per order. Your management and sales team colleagues will help support you to facilitate your sales success and once you are an established member of the team you will do the same for your work colleagues. Then you will be on the path to promotion whether working on larger key accounts or managing others after 2 years, based on your effort and teamworking abilities not just sales performance. A truly unique role for anyone looking for a long-term stable career with genuine clear lines of progression. The Package £35,000 - £40,000 Basic Salary Achievable / realistic £60,000-£70,000 OTE uncapped yr 1-yr 2 Established top performers earning £70,000-£100,000 and above as uncapped Fast track management framework based on effort + base salary increase e.g. - Regional Field Sales Manager - Key Account Manager - National Key Account Manager or Sales Manager. Company vehicle Private healthcare and dental with excellent company pension contribution Mobile Laptop Experience Required You must have a minimum of 2 - 8 years product sales experience, ideally selling using a consultative solution sales approach working closely with your clients in satisfying their needs and requirements. Ideally you will be outgoing, positive, a natural rapport builder that relishes meeting and engaging with new contacts and although capable of working on your own, are a great team worker, used to working with other stakeholders in your business to secure the sale but also mutually create growth across the business as a whole. You will have a record of establishing and maintaining long-term customer relationships. Above all, you are driven to be successful and invest your effort into establishing a progressive and rewarding sales career for yourself and those around you. The Company A global provider of advanced technology solutions, with a +£100M sales turnover and offices in most countries globally. They sell directly to end user businesses so they have a highly specialised field sales team of Area Sales Managers who are responsible for growing sales in a geographic area, both new business client acquisition and account management. This is a company that offers premium high quality products and solutions that have innovative unique selling points over the competition, giving the Area Sales Managers a true competitive advantage when selling to a potential client. Furthermore, their customer aftercare, backup service and support is the best in their industry, which is why they also have the highest retention and repeat orders of existing customers. Jamieson Clark currently has over 50 live roles to offer and specialise in sales recruitment. Current vacancies for Area Sales Managers, Regional Sales Managers, Sales Executives, Key Account Managers, Business Development Managers, Sales Managers, National Sales Managers, Sales Representatives, Area Sales Managers, selling within the engineering, automation, automotive, fleets, office equipment, IT, electronics, PPE, hardware, digital technology solutions, mobility, telemetry, tracking, tachograph, commercial vehicles, industrial vehicles, commercial vehicle fleets, electrical and telecommunications industries. Send your CV to a consultant for advice on your next career move.
Apr 30, 2026
Full time
External Field Sales position + work from home - high value projects, consultative solution selling process Business to Business. Industry leading advanced sales training given on product, presentation skills and selling techniques. £35k-£40k base salary / £60k-70k OTE with top established performers earning £70k-£100k . Company car, private health, dental and pension. Company - +£100M Global Multinational Corporate with a high performing national field sales team of Area Sales Managers. Location - North East Industry - Technology, Product Sales, B2B, Field Sales, Projects, Tenders, Capital Equipment Benefits - Industry leading intensive training not only on high tech products but high value consultative sales and presentation skills. Fast track management program after 2 years (base salary increases to £45k-£50k). Team social incentives e.g. meeting up every month for out of work social teamworking events. Candidate - Approx min 2 to 10 years field sales experience selling a product B2B. New business focused, opens doors, builds rapport with clients quickly, outgoing, likeable, positive, determined, can work on your own but also in a team. Driving licence required. The Position A global multinational brand name with market leading innovative high quality premium product technology solutions seeks a new Area Sales Manager. You will receive a 3 month induction period of intensive product and corporate sales training to insure that you are able to effectively sell into business clients who are spending £100k s per order. Your management and sales team colleagues will help support you to facilitate your sales success and once you are an established member of the team you will do the same for your work colleagues. Then you will be on the path to promotion whether working on larger key accounts or managing others after 2 years, based on your effort and teamworking abilities not just sales performance. A truly unique role for anyone looking for a long-term stable career with genuine clear lines of progression. The Package £35,000 - £40,000 Basic Salary Achievable / realistic £60,000-£70,000 OTE uncapped yr 1-yr 2 Established top performers earning £70,000-£100,000 and above as uncapped Fast track management framework based on effort + base salary increase e.g. - Regional Field Sales Manager - Key Account Manager - National Key Account Manager or Sales Manager. Company vehicle Private healthcare and dental with excellent company pension contribution Mobile Laptop Experience Required You must have a minimum of 2 - 8 years product sales experience, ideally selling using a consultative solution sales approach working closely with your clients in satisfying their needs and requirements. Ideally you will be outgoing, positive, a natural rapport builder that relishes meeting and engaging with new contacts and although capable of working on your own, are a great team worker, used to working with other stakeholders in your business to secure the sale but also mutually create growth across the business as a whole. You will have a record of establishing and maintaining long-term customer relationships. Above all, you are driven to be successful and invest your effort into establishing a progressive and rewarding sales career for yourself and those around you. The Company A global provider of advanced technology solutions, with a +£100M sales turnover and offices in most countries globally. They sell directly to end user businesses so they have a highly specialised field sales team of Area Sales Managers who are responsible for growing sales in a geographic area, both new business client acquisition and account management. This is a company that offers premium high quality products and solutions that have innovative unique selling points over the competition, giving the Area Sales Managers a true competitive advantage when selling to a potential client. Furthermore, their customer aftercare, backup service and support is the best in their industry, which is why they also have the highest retention and repeat orders of existing customers. Jamieson Clark currently has over 50 live roles to offer and specialise in sales recruitment. Current vacancies for Area Sales Managers, Regional Sales Managers, Sales Executives, Key Account Managers, Business Development Managers, Sales Managers, National Sales Managers, Sales Representatives, Area Sales Managers, selling within the engineering, automation, automotive, fleets, office equipment, IT, electronics, PPE, hardware, digital technology solutions, mobility, telemetry, tracking, tachograph, commercial vehicles, industrial vehicles, commercial vehicle fleets, electrical and telecommunications industries. Send your CV to a consultant for advice on your next career move.
Business Development Representative Location: Newport Job type: Permanent Hours: 40 hour per week, rota'd shifts between Monday to Friday 8am - 9pm, Saturday 9a, - 6pm and Sunday 10am - 4pm Salary: £26,000 + £3,000 achievable commission bonus (sales and retention) Are you a confident communicator with a passion for sales and customer engagement? We are seeking a proactive and driven Business Development Representative for our client in Newport to contribute directly to their continued sales growth. The role: Drive sales through high-volume outbound calls, inbound enquiry handling, and targeted cold calls to convert new audiences into long term customers Engage and convert leads via email and live chat Proactively follow up enquiries, building rapport and maintaining momentum to exceed sales targets Process payment accurately, ensuring correct credit control and smooth customer transactions Collaborate with Sales and General Managers, supporting campaigns, refining strategies, and helping the team achieve ongoing growth goals What we are looking for: Minimum 2 years' experience in sales, telemarketing or similar target-driven role Confident in using CRM software, email and live chat systems Proven ability to meet / exceed sales targets with proactive, resilient approach Strong objection handling and closing skills Benefits: Competitive salary with commission structure Free on site parking £250 employee referral reward Exclusive friends and family discounts Closing date is 21/05/26 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Apr 30, 2026
Full time
Business Development Representative Location: Newport Job type: Permanent Hours: 40 hour per week, rota'd shifts between Monday to Friday 8am - 9pm, Saturday 9a, - 6pm and Sunday 10am - 4pm Salary: £26,000 + £3,000 achievable commission bonus (sales and retention) Are you a confident communicator with a passion for sales and customer engagement? We are seeking a proactive and driven Business Development Representative for our client in Newport to contribute directly to their continued sales growth. The role: Drive sales through high-volume outbound calls, inbound enquiry handling, and targeted cold calls to convert new audiences into long term customers Engage and convert leads via email and live chat Proactively follow up enquiries, building rapport and maintaining momentum to exceed sales targets Process payment accurately, ensuring correct credit control and smooth customer transactions Collaborate with Sales and General Managers, supporting campaigns, refining strategies, and helping the team achieve ongoing growth goals What we are looking for: Minimum 2 years' experience in sales, telemarketing or similar target-driven role Confident in using CRM software, email and live chat systems Proven ability to meet / exceed sales targets with proactive, resilient approach Strong objection handling and closing skills Benefits: Competitive salary with commission structure Free on site parking £250 employee referral reward Exclusive friends and family discounts Closing date is 21/05/26 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Head of Sales Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile : Essential minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally - minimum two-three years of experience working with SalesForce Ideally a travel background - Events Ideally minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Apr 30, 2026
Full time
Head of Sales Travel Events £55,000 - £60,000 Base + Uncapped Commission Hybrid London Leading media events and publishing business specialising seeks highly accomplished senior sales leader to join their high growth business leading the launch of a super exciting travel event. You'll join a purpose-driven company that values editorial excellence, employee wellbeing, and meaningful impact. They are a small but mighty team producing award-winning content that drives real change across the travel industry. The Role The Head of Sales is a brand-new role. We are looking for someone with extensive event sales & sponsorship experience looking for a giant step in their career to lead the launch of a new travel event taking place in 2027. You will be part of a fast moving, purpose driven independent media business with a multi award-winning reputation in the travel industry, and throughout B2B media. You will have direct experience working on large scale events and be expected to work between home and the office in their creative work environment in London, reporting directly to the Managing Director and liaising daily with the most exciting travel brands across the globe. Responsibilities Selling all event sponsorship and meetings packages to mainstream travel suppliers (Marketing/Sales Directors) looking to connect with the homeworker and travel agency managers in the UK Collaborate with Head of Events and marketing team to develop promotional materials and campaigns Creating and pitching event proposals face-to-face (and virtually), delivering exceptional presentations and customer service Demonstrating a detailed understanding of the travel sector and utilize this expertise to develop and strengthen client relationships. Building and developing strong relationships with existing and new clients in meetings and at key events across the UK & Internationally when required Attend weekly face-to-face sales and/or strategy meetings in the office Candidate Profile : Essential minimum three-five years selling a large-scale event Essential - minimum three-five years selling 100% sponsorship and exhibition space or stands (preferably meeting events) Ideally - minimum two-three years of experience working with SalesForce Ideally a travel background - Events Ideally minimum three years achieving personal sales targets of £600-£1m+ per annum through 100% event sales. Essential - You should be entirely client results focused (rather than product focused) with the ability to influence clients to buy outcome focused solutions/campaigns to grow market share and increase company and individual client retention targets An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals Excellent presentation skills and the ability to present to groups of customers face-to-face and create high impact, star quality partnership proposals Self-starter with a positive, entrepreneurial attitude Lipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Product Marketing Manager required to join a global data and analytics business in the City of London who supports clients across the energy and commodities sector. The organisation is investing heavily in technology and is now building an AI-native data platform that will fundamentally reshape how its insight, analytics, and consulting services are delivered and commercialised. This is a commercially focused, high-visibility role where you'll take real ownership of how a core product is positioned, taken to market, and adopted by customers globally. The Company This is a well-established global data and analytics business operating across the energy and commodities sectors. They are historically recognised for their deep domain expertise and high-quality insight. The organisation supports major clients in navigating complex markets, long-term planning, and the global energy transition towards lower-carbon solutions. The business is now in a significant phase of transformation and investment, evolving from a traditional insight-led organisation into a more product-led, technology-enabled platform business. With strong backing and a growing international footprint, it is scaling quickly and building out its data, analytics, and product capabilities to support future growth. The environment remains intellectually rigorous and grounded in subject matter expertise but is becoming increasingly fast-paced and commercially driven. There is a strong emphasis on productisation, innovation, and delivering scalable, data-led solutions that create more value for clients. You'll be joining at an important point in this journey, where there is genuine momentum, visible change, and a clear opportunity to influence how products are developed, positioned, and taken to market. The Role You'll sit at the centre of product, sales, and marketing, owning how a key data platform is brought to market and understood by its target audience. This isn't just about writing messaging you'll be shaping the commercial narrative, influencing how the product evolves, and ensuring it lands effectively with both new and existing customers. You'll work closely with product teams on roadmap alignment, with sales on how the platform is sold, and with marketing on how it's communicated externally. It's a role that blends strategy with execution ideal for someone who enjoys building structure but is equally comfortable rolling up their sleeves to deliver. Key Responsibilities Own the end-to-end go-to-market approach for a core data product, from launch through to ongoing adoption Shape clear, compelling messaging that translates technical capability into commercial value Partner closely with product teams to align market needs with product direction Enable sales teams with the tools, narratives, and collateral needed to win business Develop a deep understanding of customers, competitors, and market dynamics Drive initiatives that improve product adoption, engagement, and retention Use data and insight to continuously refine positioning and go-to-market effectiveness About You Background in product marketing, or go-to-market roles within B2B tech, data, or analytics environments is essential Experience launching or scaling products in a commercial setting Strong ability to connect product capability to customer and business value Comfortable working across multiple teams, influencing without heavy structure Confident working autonomously, showing initiative and curiosity while knowing when to engage senior stakeholders Commercially minded, with a bias towards action and outcomes Experience or understanding of energy, oil & gas, commodities, or adjacent markets would be a significant advantage Why Join? Own the go-to-market narrative for a flagship product from an early stage, with real autonomy and the freedom to define how it is positioned and taken to market Play a key role in the shift from a consultancy-led model to a more product-led, technology-driven organisation Work on a cutting-edge, AI-native data platform at the centre of the company's growth strategy Build and define a new Product Marketing team from the ground up, setting the strategy, standards, and ways of working Work closely with senior stakeholders, with real influence over product positioning, go-to-market strategy, and commercial direction Join at a pivotal point of scale, with clear opportunity to grow as both the platform and wider business expand What's on Offer This role comes with a salary 60k - 70k and an associated benefits package. The companies London office operate a hybrid working model, with 2 days onsite per week in their offices in the heart of the City. If you're a Product Marketing Manager who enjoys owning go-to-market strategy, influencing product direction, and operating in a commercially driven environment, this is a genuinely interesting opportunity to step into. If this sounds of interest, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2026
Full time
Product Marketing Manager required to join a global data and analytics business in the City of London who supports clients across the energy and commodities sector. The organisation is investing heavily in technology and is now building an AI-native data platform that will fundamentally reshape how its insight, analytics, and consulting services are delivered and commercialised. This is a commercially focused, high-visibility role where you'll take real ownership of how a core product is positioned, taken to market, and adopted by customers globally. The Company This is a well-established global data and analytics business operating across the energy and commodities sectors. They are historically recognised for their deep domain expertise and high-quality insight. The organisation supports major clients in navigating complex markets, long-term planning, and the global energy transition towards lower-carbon solutions. The business is now in a significant phase of transformation and investment, evolving from a traditional insight-led organisation into a more product-led, technology-enabled platform business. With strong backing and a growing international footprint, it is scaling quickly and building out its data, analytics, and product capabilities to support future growth. The environment remains intellectually rigorous and grounded in subject matter expertise but is becoming increasingly fast-paced and commercially driven. There is a strong emphasis on productisation, innovation, and delivering scalable, data-led solutions that create more value for clients. You'll be joining at an important point in this journey, where there is genuine momentum, visible change, and a clear opportunity to influence how products are developed, positioned, and taken to market. The Role You'll sit at the centre of product, sales, and marketing, owning how a key data platform is brought to market and understood by its target audience. This isn't just about writing messaging you'll be shaping the commercial narrative, influencing how the product evolves, and ensuring it lands effectively with both new and existing customers. You'll work closely with product teams on roadmap alignment, with sales on how the platform is sold, and with marketing on how it's communicated externally. It's a role that blends strategy with execution ideal for someone who enjoys building structure but is equally comfortable rolling up their sleeves to deliver. Key Responsibilities Own the end-to-end go-to-market approach for a core data product, from launch through to ongoing adoption Shape clear, compelling messaging that translates technical capability into commercial value Partner closely with product teams to align market needs with product direction Enable sales teams with the tools, narratives, and collateral needed to win business Develop a deep understanding of customers, competitors, and market dynamics Drive initiatives that improve product adoption, engagement, and retention Use data and insight to continuously refine positioning and go-to-market effectiveness About You Background in product marketing, or go-to-market roles within B2B tech, data, or analytics environments is essential Experience launching or scaling products in a commercial setting Strong ability to connect product capability to customer and business value Comfortable working across multiple teams, influencing without heavy structure Confident working autonomously, showing initiative and curiosity while knowing when to engage senior stakeholders Commercially minded, with a bias towards action and outcomes Experience or understanding of energy, oil & gas, commodities, or adjacent markets would be a significant advantage Why Join? Own the go-to-market narrative for a flagship product from an early stage, with real autonomy and the freedom to define how it is positioned and taken to market Play a key role in the shift from a consultancy-led model to a more product-led, technology-driven organisation Work on a cutting-edge, AI-native data platform at the centre of the company's growth strategy Build and define a new Product Marketing team from the ground up, setting the strategy, standards, and ways of working Work closely with senior stakeholders, with real influence over product positioning, go-to-market strategy, and commercial direction Join at a pivotal point of scale, with clear opportunity to grow as both the platform and wider business expand What's on Offer This role comes with a salary 60k - 70k and an associated benefits package. The companies London office operate a hybrid working model, with 2 days onsite per week in their offices in the heart of the City. If you're a Product Marketing Manager who enjoys owning go-to-market strategy, influencing product direction, and operating in a commercially driven environment, this is a genuinely interesting opportunity to step into. If this sounds of interest, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
MHR International UK Limited
Nottingham, Nottinghamshire
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow , and make a lasting difference in your career, your team, and your impact. Your Career This is your opportunity to step into a strategic, customer-facing role where your experience in selling cloud-based solutions will shine. As a Senior Account Manager, you'll be responsible for driving growth and nurturing relationships with large and medium-sized enterprise clients within the Public Sector. You'll work with director-level stakeholders, demonstrating how MHR's HR, Payroll, and Finance solutions deliver tangible business value. By leveraging ROI and TCO models, you'll support key decision-making processes and position yourself for long-term career growth in an ambitious and supportive environment. Your Team You'll be a vital part of our Account Management team, collaborating with talented individuals across Customer Success, Technical, and Product teams to deliver innovative, value-driven solutions. Together, you'll build and maintain strategic account plans and shared vision roadmaps tailored to each customer's unique needs. In this team-selling environment, your success is everyone's success. Built on open communication, shared goals, and a commitment to delivering exceptional customer outcomes. Your Impact Your role will directly influence the success and satisfaction of MHR's Public Sector customers. By fostering strong, trust-based relationships, addressing complex challenges, and effectively communicating MHR's value proposition, you will help organisations realise their strategic goals through technology. Your work will not only drive customer retention and growth but also reinforce MHR's position as a trusted technology partner. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond 25 days and bank holidays Enhanced Family leave My MHRewards offering discounts at over 900 retailers Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we're completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you're excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we'll make sure your needs are met when you arrive. If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.
Apr 29, 2026
Full time
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR's track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it's a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what's most important to you- work that matters. With us, you'll grow, find your flow , and make a lasting difference in your career, your team, and your impact. Your Career This is your opportunity to step into a strategic, customer-facing role where your experience in selling cloud-based solutions will shine. As a Senior Account Manager, you'll be responsible for driving growth and nurturing relationships with large and medium-sized enterprise clients within the Public Sector. You'll work with director-level stakeholders, demonstrating how MHR's HR, Payroll, and Finance solutions deliver tangible business value. By leveraging ROI and TCO models, you'll support key decision-making processes and position yourself for long-term career growth in an ambitious and supportive environment. Your Team You'll be a vital part of our Account Management team, collaborating with talented individuals across Customer Success, Technical, and Product teams to deliver innovative, value-driven solutions. Together, you'll build and maintain strategic account plans and shared vision roadmaps tailored to each customer's unique needs. In this team-selling environment, your success is everyone's success. Built on open communication, shared goals, and a commitment to delivering exceptional customer outcomes. Your Impact Your role will directly influence the success and satisfaction of MHR's Public Sector customers. By fostering strong, trust-based relationships, addressing complex challenges, and effectively communicating MHR's value proposition, you will help organisations realise their strategic goals through technology. Your work will not only drive customer retention and growth but also reinforce MHR's position as a trusted technology partner. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave Ability to purchase or sell additional holiday days beyond 25 days and bank holidays Enhanced Family leave My MHRewards offering discounts at over 900 retailers Monthly employee recognition program and departmental awards Referral bonus scheme of up to £2,000 Employee-led social events such as running clubs, football teams, book clubs, and bake-offs On-site subsidised restaurants offering a variety of fresh meals daily Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we're completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you're excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we'll make sure your needs are met when you arrive. If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.
