29 jobs found

Bynder goes far beyond managing digital assets. Our AI-powered digital asset management platform enables teams to conquer the chaos of proliferating content, touch points, and relationships in order to thrive. With intuitive, AI-powered solutions that enhance content creation, simplify asset discovery, and maximize the value of every asset, we are the brand ally that unifies and transforms the creation and sharing of assets-inspiring teams, delighting customers, and elevating businesses. Join our global team of 600+ 'Byndies' and contribute to shaping the future of digital asset management! As a leader in the industry, our AI capabilities empower over 1.7M users across 4,000+ organizations, including Spotify, Puma, Five Guys and Icelandair to work smarter with their content. With a commitment to innovation and a presence in eight offices worldwide, Bynder offers a dynamic environment where you can make a real impact. Ready to grow your career by helping the world's leading brands create exceptional content experiences and thrive?Explore this opportunity and apply now to join our talented team. The Senior Marketing Manager, Customer Expansion, is a strategic leader responsible for designing, executing, and scaling global event programs that deepen customer relationships, drive account growth, and accelerate expansion revenue. This role owns a portfolio of high-impact customer events-such as Bynder Connect, executive roundtables, product deep-dive workshops, and regional customer experiences-that strengthen retention, advocacy, and long-term value. Key Responsibilities: Strategic Leadership & Program Ownership Define and lead the customer expansion event strategy aligned with customer marketing, account management, and revenue goals. Shape a cohesive global event portfolio that enhances adoption, showcases value realization, and supports multi-product expansion. Operate with high autonomy, determining event priorities, frameworks, and success criteria. Customer Impact & Business Outcomes Own outcomes tied to customer retention, expansion pipeline influence, product adoption, and executive engagement. Build event experiences that elevate customer advocacy, deepen relationships, and reinforce strategic partnership with key accounts. Ensure events directly support customer lifecycle objectives, including renewal, upsell, and cross-sell motions. Event Execution & Communication Strategy Lead large-scale and high-touch customer events, ensuring high-quality execution and measurable business value. Develop and own communication and audience-acquisition strategies to drive targeted attendance, including C-suite engagement. Collaborate with Content and Product leadership on event narratives and content journeys that highlight customer success, product innovation, and strategic outcomes. Executive & Cross-Functional Alignment Partner closely with Customer Success, Sales, Product Marketing, and Executive Leadership to align event goals with customer growth priorities. Influence stakeholders across global teams, building consensus on messaging, audience targeting, and success metrics. Serve as a trusted advisor to executives on customer engagement strategy. Resource & Budget Management Direct internal teams, agencies, and production partners, managing substantial budgets and ensuring ROI. Align resources and investments with high-impact customer expansion initiatives. Expertise & Innovation Demonstrate mastery in customer engagement strategy, experiential design, and event-driven revenue acceleration. Innovate new formats, programs, and experiences that deepen customer connection and promote long-term account growth. Act as an internal subject matter expert on best in class customer events and executive engagement experiences. Qualifications: Extensive experience leading customer focused events in B2B or enterprise environments. Proven ability to influence senior executives, customers, and cross functional stakeholders. Strong competency in event communications, content strategy, and customer engagement. Demonstrated ability to manage complex budgets, vendors, and global programs. Exceptional interpersonal, strategic planning, and decision making skills. Our Commitment: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective makes Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder's dedication to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action. All your information will be kept confidential according to EEO guidelines. Equal opportunity employer, M/F/D/V

What are we building? The last major technological shift - the rise of the consumer internet - created LinkedIn as the networked winner in recruitment. The next great shift is here. AI is transforming how people and companies connect and it will redefine the global labor market. At Jack & Jill, we are building the company that leads this transformation. We're 10 months old, have released two agentic products (Jack and Jill), have built a brilliant team of Europe's best engineers, operators and ex founders, are run rating over £1m revenue and have raised $20M, led by tier-1 VC Creandum (Lovable, Spotify, Black Forest Labs, Bolt) Read more on TechCrunch. In the coming years, every knowledge worker will have an AI agent managing their career, and every company will have an AI agent helping them hire. By connecting those agents, we're building a new infrastructure for the future of the labor market itself. If that vision excites you, come help us build it. What is the role and who are we looking for? We're hiring a Founding Operator to join our Jill Delivery team. You won't be in a box. You'll work directly with our Jill Delivery Lead on our highest-leverage customer challenges, turning ideas into reality fast and making sure what we build actually works in the real world. The initial mission is driving the Jill customer experience post-sale: a role that spans account management, customer success, expansion, product feedback, and the operational systems that underpin all of it. You'll be responsible for taking customers from their first spark of value to a long-term, expanding relationship with Jill. As the company evolves, so will your focus. This is a 0 1 role. You'll start by doing things manually (jumping on calls, reviewing roles, nudging workflows) to understand where things break and where the value is. Then you'll build the playbooks, tooling, and operating rhythms that make great delivery repeatable. What you'll actually do: Take customers from interested to successful. You'll pick up from the sales team once a customer has seen their first spark of value and take it from there. You'll build the relationship, drive deep adoption, and get them to hires as fast as possible. Drive adoption and outcomes. Make sure customers are getting real value: roles filled, time saved, hiring managers who feel genuinely supported by Jill. Drive expansion. This is as much a commercial role as it is a delivery role. When a customer starts to see value from Jill, your job is to make sure they immediately put another role in. You'll identify expansion opportunities across your book of business, build the relationships that make saying yes easy, and be accountable for growing revenue from existing customers, not just protecting it. Manage relationships. Be the trusted point of contact for a portfolio of customers. Spot risk early, handle escalations calmly, and build the kind of partnerships where customers come to you before they even think about churning. Feed the product. You'll be closer to customer reality than almost anyone. Feed sharp, structured insight back to product and engineering so we keep building the right things. Build the machine. Document what works, kill what doesn't, and turn manual effort into repeatable process. Build dashboards, workflows, and feedback loops that make the team smarter every week. You'll be a great fit if You're sharp and structured. You think clearly under ambiguity, communicate with precision, and can hold a complex customer situation in your head while still moving fast. You've been part of hiring processes. You understand what it's like to be a hiring manager - the anxiety of a role sitting open too long, what a great candidate brief looks like, and why speed and communication matter so much. This gives you genuine empathy with our customers. You have account management or CS experience. You've owned a book of business before. You know how to build trust, manage expectations, and turn initial value into long-term retention and expansion. You love turning chaos into process. You build clear trackers, structured workflows, and lightweight tooling that make the team faster. You use AI properly, not just as a novelty, but as a genuine force multiplier. You have some technical chops. You don't need to be an engineer, but if you can hack together a script, build an automation, or hold your own in a technical conversation, you'll be significantly more effective in this role. A background that touches code in some way is a real plus. You're high agency. You don't wait to be told what to do. You identify the highest-leverage problem and move on it. The profile We're open to exceptional people from a range of backgrounds, but you likely fit one of these: The Hiring-Aware Operator: You've been part of hiring processes, whether as a hiring manager, a founder building out a team, or someone embedded in a scaling org. You understand the frustration and the stakes, and that perspective shapes how you show up for customers. Matt (CEO) - previous company grew to a $600m valuation in 3 years before exiting to Deel Saaras (CTO) went 0 $3m ARR in a year as founder/CTO YC AI sales startup Kular.ai The CS/AM Builder: You were an early customer success or account management hire at a fast-growth B2B startup. You've built from scratch, managed a growing book of business, and know what it takes to make customers genuinely successful. K Fujita (Jill GTM Lead) - 2x $0-25m, 2x exits, 2x $0-1m, ex VP Sales/Marketing Omnipresent, ex Entrepreneur First Founder. Franky Athill (Jack GTM Lead/CMO) - Serial startup/scaleup CMO. Multiple 0 -> double digit ARR journeys. Most recently founding CMO at Fyxer.ai - built growth engine from 0 -> $10m ARR in 15 months. The Ex-Founder: You've built something before, worn every hat, and are ready to go 0 1 again in a high-ownership role at a rocketship. This role isn't for you if ️ You want a predictable 9-to-5. We're building fast and the work is intense. We respect life outside of work, but we do what it takes to win. You need a highly structured environment. We're in the ambiguous, thrilling phase of 0-to-1. You'll be creating the structure, not operating within it. ️ You want to jump straight into leading a team. This is primarily a hands-on IC role. The opportunity to grow is real, but you need to earn it by doing first. ️ Our team Founded by two experienced serial founders Matt (CEO) - previous company grew to a $600m valuation in 3 years before exiting to Deel Saaras (CTO) went 0 $3m ARR in a year as founder/CTO YC AI sales startup Kular.ai You'll be working closely alongside two of the best 0 -> 10 GTM leaders in the world. K Fujita (Jill GTM Lead) - 2x $0-25m, 2x exits, 2x $0-1m, ex VP Sales/Marketing Omnipresent, ex Entrepreneur First Founder. Franky Athill (Jack GTM Lead/CMO) - Serial startup/scaleup CMO. Multiple 0 -> double digit ARR journeys. Most recently founding CMO at Fyxer.ai - built growth engine from 0 -> $10m ARR in 15 months. We're a 15-person, founder-heavy team (10 ex-founders) Check out our full team here And there's also the perks We're building a high-performance environment. You'll work hard, and we want to clear your plate so you can perform at your very best. Total Compensation for this role of £100-180k+ (we let you choose your cash : equity split) Private health insurance with Bupa An Uber home if you're working late Deliveroo dinners in the office Fortnightly home clean Brand new MacBook In-person, 5 days a week at our London office in Shoreditch Exchange, surrounded by builders. How do I join the journey? How to Apply: Submit via our application form - we'll ask you to speak to Jack about your experience and what's next. If it's a fit, we'll follow up via email. Intro call with our B2B Delivery Lead Paid Work Trial - a working session with the team. We'll give you a real problem we're facing today and work through it together. Offer, Referencing & Start

We are seeking a Senior Executive to join our growing Commercial Team and lead bunch's expansion within our newest high-potential markets (UK, Luxembourg) and support the acquisition of large Private Equity funds. Reporting directly to our VP Commercial, you will play a pivotal role in shaping our company's growth trajectory, ensuring strategic alignment of sales activities with our business goals. How the role contributes to the company's vision This role is key to supporting bunch's growth going forward. You will establish and execute our commercial strategy with Enterprise customers, including larger Private Equity funds, leading to Bunch becoming the industry standard for private market investments. A successful hire will contribute to setting our Commercial strategy at pace. You will play a key role in building further market knowledge and relations with potential Private Equity customers, supporting bunch during a pivotal time. Top responsibilities Acquire new Enterprise customers across our markets (inbound and outbound). Co-build a commercial acquisition strategy for new customer segments, mostly large Private Equity funds. Build and maintain relationships between bunch and i) General Partners (GPs) / CFOs / COOs of prospect and client funds, and ii) Angel investors. Understand the pain points faced by prospects and customers to develop account plans for specific lists of target accounts, including demand generation and closing plans. Stay informed about the competitive landscape to create winning proposals and pricing strategies. Collaborate with the Strategy, Marketing, and Customer Success teams to develop best practices for generating demand and increasing customer engagement within the target accounts. Create business cases that demonstrate the business value and return on investment clients can expect by using bunch. Nurture client relationships, strive for process excellence that allows us to maximise customer satisfaction and ensure long-term retention. What you should bring with you At least 5 years of experience as an Account Executive or in a commercial role, ideally within the private investment market. A local network of Private Equity Fund Managers in London is a strong differentiator. Excellent relationship-building and communication skills that enable you to gain trust through authenticity, expertise, and rapport-building. A results-oriented, impact-driven mindset: you're curious to understand the broader context and expected outcomes, and you approach tasks with an entrepreneurial spirit to get things done. Customer-centricity: you proactively understand and champion our customers' goals, always striving to provide value and align with their objectives. Operational excellence in SaaS sales: you're skilled in optimising the sales process, analysing conversion rates, managing end-to-end sales funnels, and ensuring pipeline efficiency. Business-level fluency in English. Why you should join bunch Join our Commercial team during a pivotal time and high growth momentum Take part in a network of people passionate about investment and work closely with the most interesting players in the private market. Benefit from working with a diverse mix of talents, unrivalled energy and team spirit within a culture of drive and ownership. Flexible hours, hybrid office setup, and 28 days of vacation per year plus public holidays. A competitive compensation package. A great tech and work setup with everything you need. What your interview journey will look like Initial call with our VP Commercial (30 min) Deep dive Interview with the team (60 min) Founder interview (30 min) About bunch bunch is an investment tech startup founded in Berlin in 2021. With a proven track record, bunch has garnered trust from leading fund managers and institutional LPs, who have collectively committed over €5 billion through the platform, with more than 8000 investors trusting us. The private markets are experiencing unprecedented growth with alternative assets expected to reach nearly $40 trillion by the end of the decade, yet still reliant on outdated tools and methods. We closed our $15.5 million Series A to accelerate bunch's mission to bring a trillion-dollar industry into the 21st century and drive a much-needed digital transformation, and are preparing for the next stage of our growth! At bunch, we are committed to creating an inclusive environment for all employees because we value and celebrate diversity. We are an equal opportunity employer, which means we do not tolerate discrimination toward any of our applicants or employees.

WHO ARE WE Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism's contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting. OUR WORK MODEL Hybrid: This is a hybrid role, requiring you to work from our London office 3 days per week, with flexibility to work remotely on other days. YOUR ROLE As Team Manager, Customer Success, you will lead a specialist team of Training Specialists, Integration Engineers, and Solutions Consultants across all customer segments. This role is pivotal in ensuring Cognism is not only implemented - but fully embedded, adopted, and delivering measurable commercial impact. You will orchestrate technical delivery, workflow adoption, and solution design to ensure customers achieve tangible ROI. By combining operational leadership with commercial awareness, you will transform Customer Success into a proactive, value-driven function that strengthens retention, expansion, and long-term partnership. YOUR CHALLENGES & OPPORTUNITIES Lead a Specialist Function - Build, coach, and develop a high-performing, multi-disciplinary team. Create clarity in role accountability while ensuring seamless collaboration across Training, Integration, and Solutions expertise. Orchestrate Customer Value - Ensure customers successfully progress through Delivery, Deep Sync, Activation, and Adoption phases - reducing time-to-value and increasing long-term platform stickiness. Drive Retention Through Measurable Impact - Embed structured value frameworks aligned to Joint Business Plans and Customer Decision Cycles. Proactively identify risk across technical integrations, adoption gaps, and solution misalignment - and intervene early. Elevate Operational Excellence - Design scalable delivery models appropriate for SMB, Mid-Market, and Enterprise complexity. Standardise best practices across onboarding, integration validation, and advanced solution design. Strengthen Cross-Functional Impact - Partner closely with Sales, Product, Revenue Operations, and Marketing to ensure alignment from pre-sale solution design through post-sale optimisation. Provide structured insight into churn drivers, expansion signals, and product feedback. Build the Future of Specialist-Led CS - Evolve the function from reactive support to proactive value orchestration. Continuously refine processes, performance metrics, and capability frameworks to improve scalability and commercial impact. OUR EXPECTATIONS Proven Leadership Experience - Demonstrated experience leading specialist, technical, or implementation-focused customer teams within a SaaS or high-growth B2B environment. Customer Lifecycle Expertise - Strong understanding of onboarding, adoption, integration, and value realisation models - with a track record of influencing retention or NRR outcomes. Commercial Acumen - Comfortable operating in a revenue-focused environment, understanding how adoption, integration quality, and solution design directly impact renewal and expansion. Analytical & Data-Driven - Able to interpret customer performance data, identify trends, and translate insight into action. Cross-Functional Influence - Confident collaborating with Sales, Product, Engineering, and RevOps - aligning multiple stakeholders without direct authority. Coaching & Talent Development - Passionate about developing people, building structured career pathways, and driving performance through clarity and accountability. Agile in a Scale-Up - Adaptable, resourceful, and energised by building structure within a fast-moving, high-growth environment. WHY COGNISM At Cognism, we're not just building a company - we're building an inclusive community of brilliant, diverse people who support, challenge, and inspire each other every day. If you're looking for a place where your work truly makes an impact, you're in the right spot! Our values aren't just words on a page-they guide how we work, how we treat each other, and how we grow together. They shape our culture, drive our success, and ensure that everyone feels valued, heard, and empowered to do their best work. Here's what we stand for: We Own the Outcome Together. We Deeply Understand our Customers. We Celebrate Impact Wherever It Comes From. At Cognism, we are committed to fostering an inclusive, diverse, and supportive workplace. We welcome applications from individuals typically underrepresented in tech, so if this role excites you but you're unsure if you meet every requirement, we encourage you to apply!

National Strategic Account Manager Permanent Remote Based - Travelling in around the UK and Ireland Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we're creating a legacy that goes beyond business-one that's changing the world for the better. National Strategic Account Manager role is responsible for developing, managing, and expanding relationships with designated high-value strategic accounts. This role focuses on long term partnership development, revenue growth, cross functional collaboration, and delivering integrated solutions that align with customer business objectives. As a National Strategic Account Manager, you will be responsible for executing national account strategies within a designated geographic region by engaging with national client teams, identifying national opportunities and working closely with key internal stakeholders to drive strong sales performance and a deep adoption of our technology within the account, through value articulation around energy efficiency, carbon abatement and space optimisation. This role covers 50% national accounts and 50% OEM. Key Accountabilities National Account Planning & Development Develop and execute comprehensive multi year national account plans/OEM aligned with Armstrong's growth objectives and customer business strategies. Build and maintain executive level relationships across engineering, procurement, operations, and C suite stakeholders to strengthen long term partnerships. Identify enterprise wide standardisation and expansion opportunities across facilities, regions, and business units. Lead regular business reviews with customers to demonstrate value delivered, align on future initiatives, and protect incumbent positions. Revenue Growth & Financial Performance Achieve or exceed assigned revenue, margin, and growth targets within designated strategic accounts. Drive cross selling and upselling initiatives across Armstrong's pumps, controls, digital solutions, and lifecycle service offerings. Lead commercial negotiations, pricing strategies, and long term contract agreements to optimise profitability and competitiveness. Maintain accurate forecasting, pipeline management, and financial reporting using CRM and internal sales tools. Solution Selling & Technical Leadership Lead consultative sales engagements focused on energy efficiency, system optimisation, and decarbonisation initiatives. Collaborate with engineering and application teams to develop tailored technical and commercial solutions. Present total cost of ownership (TCO) and ROI based value propositions to technical and executive audiences. Support customer sustainability and ESG objectives by demonstrating measurable energy and performance improvements. Integration with RSEC team for proposal development Cross Functional Leadership & Internal Coordination Serve as the primary internal point of accountability for all activities related to assigned strategic accounts. Coordinate with sales, engineering, operations, marketing, and service teams to ensure seamless project execution. Advocate for customer priorities internally to ensure responsiveness and high service levels. Facilitate executive engagement between Armstrong leadership and customer stakeholders when required. Customer Relationship Management & Retention Establish and maintain strong, trust based relationships across multiple levels within customer organisations. Proactively monitor customer satisfaction and resolve issues to ensure long term retention. Identify modernisation, retrofit, and lifecycle service opportunities within the installed base. Protect and grow Armstrong's market share within assigned accounts through proactive engagement and competitive awareness. Market Intelligence & Strategic Insights Monitor industry trends, competitive activity, and emerging technologies within HVAC/OEM and fluid flow markets. Provide actionable market feedback to product management and leadership teams. Identify new vertical or geographic growth opportunities within strategic accounts. Contribute insights to regional and global sales strategy development. What We're Looking For To thrive in this role, you should bring: Education and Experience Bachelor's degree in Mechanical Engineering, Business, or related discipline required or substantial equivalent experience. MBA or advanced business/technical degree preferred. Substantial experience in B2B technical sales within HVAC/Data Centres, OEM, district energy, pumping systems, fluid handling, building systems, or industrial solutions. Demonstrated success managing large enterprise or national accounts. Substantial experience in negotiating complex commercial contracts and long term agreements. Proven track record of achieving large financial targets Technical Skills Strong understanding of HVAC/OEM systems, hydronic systems, pumping technologies, and fluid flow applications. Knowledge of energy efficiency principles, system optimisation, and lifecycle cost analysis. Ability to interpret engineering drawings, system schematics, and technical specifications. Proficiency in financial modelling, ROI/TCO analysis, and value based pricing strategies. Experience negotiating complex contracts and long term supply agreements. Competency in CRM systems (e.g., Salesforce) and sales forecasting tools. Understanding of sustainability, ESG initiatives, and decarbonisation strategies in commercial and industrial environment Soft Skills Strategic thinking with the ability to align customer objectives to long term business growth. Executive presence and confidence engaging senior level stakeholders. Strong consultative selling and influencing skills without direct authority. Excellent communication and presentation skills, both technical and commercial. High emotional intelligence and relationship building capability. Results driven mindset with strong accountability and ownership. Negotiation and conflict resolution skills in complex, multi stakeholder environments. Collaborative leadership approach with cross functional teams. Adaptability and resilience in long sales cycle, competitive markets Why Armstrong Fluid Technology? By joining us, you'll become part of a global community dedicated to pushing the boundaries of fluid flow technology while upholding Armstrong's commitment to sustainability. You'll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we'll build tomorrow's solutions today.

About the Role Validity is hiring an experienced, enterprise-level Senior Account Manager to lead key, large-scale client relationships. This role focuses on long term growth, strategic retention, and expansion within complex organizations. The Senior Account Manager will act as the strategic owner between clients and internal teams-including sales, product, and technology-to drive value and ensure client success. Success in this role requires deep client understanding, executive level communication, and the ability to drive opportunities for upsell, cross sell, and account expansion. You will be responsible for driving revenue growth within existing customer accounts by nurturing trusted, strategic relationships. This includes gaining a comprehensive understanding of your customer's needs and creating tailored account strategies that align with their goals, backed by compelling business cases for various personas. You'll leverage insights into customer operations, industry trends, and competitive positioning to build and execute a roadmap for both short term and long term growth within your assigned accounts. This is a role for an experienced Senior/Lead Senior Account Manager with a minimum of 7 10 years of directly related experience in similar roles at B2B SaaS organizations with a history of demonstrated performance meeting and exceeding quota, revenue and performance goals. Team Dynamic Commitment to Win - Consistently achieve personal and professional goals. Intellectual Curiosity - A strong desire to learn, understand and ask thoughtful questions. Critical Strategic Thinking - The ability to find and synthesize information, apply logic to problems, and quickly analyze information to provide a recommendation. Coachability - Humble, acknowledge strengths and weaknesses, take feedback well, and translate it into actionable solutions. Strong Communicator. Self starter who can work independently and with a team as necessary to secure business. Passion for providing solutions to ensure our clients' success. Position Duties and Responsibilities Achieve trusted advisor status individually and establish, nurture and grow relationships between accounts and internal executive teams. Learn and understand customers' strategic objectives, growth plans, tech stack, competitive landscape and industry trends. Develop detailed account plans which tie closely to customers' strategic objectives, define a clear growth plan and achieve revenue targets; create demand. Upsell, cross sell and renew accounts while achieving retention and growth targets. Take overall ownership of the end to end sales process utilizing MEDDPICC, coordinate and communicate cross functionally to ensure internal and external stakeholders are aligned and appropriate resources applied as needed. Develop deep industry and product knowledge and expertly command value based messaging to customers. Required Experience, Skills, and Education Minimum of 7 10 years in similar Senior Account Manager (or combination of Senior Account Executive and Senior Account Manager) roles at a B2B SaaS company, managing enterprise level relationships across multiple buying centers for a multi million dollar book of business. Highly effective and strategic user of Agentforce 360 Platform (Formerly Salesforce Platform). Demonstrated track record of achieving retention and growth targets. Proven business development and value based selling capabilities. Strong business acumen, operational and analytical skills; ability to understand complex business environments, structures, drivers and manage your book like a business. Ability to cultivate productive client relationships with a variety of buying personas. Experience developing strategic account plans aimed at creating demand. Ability to think strategically and execute tactically; well developed strategic thinking and problem solving skills. Sales cycle and negotiation expertise. Exceptional verbal and written communication skills, effective and persuasive presentation skills. Focused on identifying local candidates who are immediately available to work a hybrid office based position (Tuesday, Wednesday, and Thursday) in the team's London (Southwark) location. This role is not eligible for relocation or remote work. Ability to travel as needed. Preferred Experience, Skills, and Education Bachelor's degree. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top tier investors, 5 star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, São Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. Equal Opportunity Employer Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. Privacy Notice Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice.

Overview Job Title: Clinical Director - Small Animal Practice; Salary: Up to £85,000 per annum (D.O.E) + Relocation Package; Location: Leicestershire; Job Type: Permanent, Full-time; Hours: 40 hours per week over 4 days, including 1 in 6 Saturdays (8:30am - 4:30pm), no out-of-hours I'm delighted to be working with a fantastic small animal veterinary practice in North West Leicestershire as they look to welcome an experienced Clinical Director or Veterinary Surgeon to their dedicated team! This is an exciting opportunity for a vet with a passion for clinical leadership, patient care, and team development to step into a rewarding senior veterinary role within a supportive, well-established practice. If you're looking for a Clinical Director vet job in Leicestershire where you can truly influence standards, inspire colleagues, and shape the future of a thriving practice, this could be the perfect next step! Why This Role This long-established small animal practice has proudly served its local community for over 150 years and combines its rich heritage with modern, fully equipped facilities to support consistently high-quality veterinary care: Advanced consultation rooms, fully equipped operating theatres, a dedicated dental suite with dental X-ray, and an in-house laboratory with the latest blood and urine analysers. State-of-the-art X-ray and ultrasound imaging, ECG, and modern anaesthetic equipment. A Gold Level Cat Friendly Clinic, accredited by the International Society of Feline Medicine (ISFM). Laboratory equipment including ProCyte, SNAP, and Catalyst machines for fast, cost-effective diagnostic testing. It's an environment designed to help you deliver the very best outcomes for patients while working with confidence and efficiency! The Team You'll be joining a skilled, compassionate, and welcoming multidisciplinary veterinary team who genuinely care about what they do and about each other. Together, they provide outstanding care for dogs, cats, rabbits, guinea pigs, and other small animals. The team includes: 7 Veterinary Surgeons, including a Certificate holder in Diagnostic Imaging 1 Clinical Nursing Manager, 11 RVNs, 2 SVNs, and 3 nurses performing Schedule 3 procedures 10 Client Care Team members and a Practice Manager Collaboration, continuous learning, and mutual respect form the foundation of the practice culture, creating a positive and enjoyable workplace where everyone thrives! Key Responsibilities Lead clinical delivery across the practice, ensuring excellence in patient care and client service. Oversee clinical standards, quality improvement initiatives, education, and veterinary leadership. Inspire, engage, and support practice teams to deliver the highest standards of care. Develop and implement clinical and business strategies aligned with group objectives. Provide leadership and line management to the Senior Leadership Team, including Practice Manager, Lead Vets, and Clinical/Group Nursing Manager. Oversee operational areas such as HR, Health & Safety, Client Care, Marketing, and overall practice performance. Lead budget planning and financial management, ensuring targets are met. Foster a culture of respect, collaboration, wellbeing, and engagement. Support recruitment and retention while promoting an inclusive and supportive workplace. Benefits 5 weeks' holiday plus bank holidays and birthday leave RCVS and VDS fees paid Employer pension contribution Life assurance Generous staff discounts, including for pets E-car salary sacrifice scheme Enhanced family leave policies Extensive internal and funded external CPD Ideal Candidate The successful candidate will be an experienced Veterinary Surgeon or Clinical Director with a passion for small animal veterinary care, leadership, and mentoring teams. They will be committed to clinical excellence, high standards of patient care, and fostering a supportive, high-performing practice culture! For more information or for a confidential chat, please contact Will on or email to To view all our vacancies, please visit And don't forget, if this position is of no interest to you but you know someone who may be interested, please pass on our details. We offer £250 for every successful candidate referral. Terms and conditions apply. Ref no: JOB-57024

This is an exceptional opportunity to join Rentokil Initial plc, a global support services company, operating in all of the major economies of Europe, North America, Asia Pacific and Africa: We offer a wide range of services to businesses, the public sector and residential customers. Rentokil Initial operates in almost 80 countries with 2019 revenues of >£2.6bn. We are a 'people business' with over 36,000 colleagues. Market leading position in major markets - UK, US, Australia and France. Our core market categories are Pest Control and Hygiene/Washroom services. Cash generative businesses with good operating margins. Contract based businesses with >85% retention rates. Diversified customer base with no customer representing >2% of revenue. A website estate of over 190 websites across 80 countries. Purpose of Role The role of the Organic Search Specialist is to leverage the Organic Search landscape and to lead activities relating to optimisation, Keyword and Competitor Analysis and Technical SEO. In addition, the role will audit, monitor and implement SEO best practice to maximise the discoverability and performance of our websites across organic and paid channels that target local users with the goal of driving lead flow. This role will report into the SEO Manager and sits within the Digital Performance Team working with colleagues in roles covering Data & Insight, Paid Search and Content but will also collaborate with the Customer Experience, Digital Projects & Deployment, Digital Account Management and our key markets globally. Key Responsibilities The Organic Search Specialist will be primarily responsible for leading, planning and executing actions across the Rentokil Initial and subsidiary brand web estate, that directly improve the performance of our targeted search visibility and lead flow. The key responsibilities will span across digital marketing channels for both B2C and B2B audiences across digital marketing platforms and include defining reporting requirements for extraction of data & insights. Responsible for supporting the Search Marketing team across SEO, Data & Insight, and Content to action and deliver priority Organic Search projects across Rentokil Initial and its subsidiary brands globally. Assisting and supporting the Digital Projects & Deployment team where required with the rollout of new and existing digital projects; for example, new website crawls & launches in Magnolia, international & local competitor analysis, B2B campaign optimisation or organic & paid social media initiatives. Assisting in the development of SEO management processes and procedures, best practice and self-help guides to support Rentokil Initial and subsidiary brand colleagues. Be a reliable, technically sound, and knowledgeable SEO contact for our international markets for any BAU SEO related issues with their websites. If required, assist the SEO team in troubleshooting sticking points in organic growth and help develop future SEO strategy. Collaborating with Customer Experience, Digital Projects and Deployment, Digital Account Management and third party vendors to deliver the operational implementation of RI's Digital Search Strategy. Responsible for working across the organic & local search landscape and delivering across both organic and paid search channels to support Rentokil Initial and its subsidiaries leverage organic search volumes to drive conversions and lead flow. This role will support global markets with the implementation and optimisation of their organic search channel. Support with developing and evangelising SEO best practice and share global insights to ensure markets maximise their opportunity to deliver a return on their investment. Manage and support the organic search landscape across Rentokil Initial and its subsidiaries which will include liaising with the Digital Account Management team and the local markets around optimisation of transactional pages, keyword & competitor analysis, schema recommendations, and any other organic search optimisation activities. Liaise across the Performance Marketing Team to identify organic keyword opportunities that can be fed back into the local market teams and support the optimisation of Google Post campaigns and content topics and keywords to target these terms. Liaise with the local markets to collate all of the necessary information required and manage all communication with the markets in conjunction with the Digital Account Management team to ensure that progress is tracked against organic search deliverables. Work with the Customer Experience team to ideate organic search improvements that could drive conversions, like split testing third party on page review PLP layouts, messaging, CTAs or placement or where required requesting access or support with available local market user research and insight. Plan, support or execute Organic SEO actions and insights delivered by routine website audits to ensure that our websites conform to high quality SEO standards and best practice. Support where required with analysing possible factors involved in any drops in organic search performance for the digital properties in the Rentokil Initial and subsidiary brand portfolio. Use all available free or paid third party SEO tools to propose prescriptive on and off page paid search or SEO recommendations to reverse any downward trends e.g. Google Search Console, SEMrush, GA4, Conductor etc. Support implementation or coordination of both on and off site audit recommendations for all relevant SEO factors that impact organic performance. This is to include XML sitemaps, crawl error management, page & URL structure, image optimisation and other search marketing activities as required. Support the Data & Insights team in defining the reporting on keyword search volumes for key markets and sharing findings and recommendations with markets and in our global reporting landscape. Lead and deploy SEO recommendations for key cities. Use established best practice local SEO strategy to optimise our key branch pages. Liaise effectively with our international markets to propose prescriptive local SEO recommendations based on this strategy and analysis. Where required, collaborate effectively with external SEO agencies to assist in developing, facilitating and assisting with Organic SEO strategy and planning. Stay up to date with developments within the SEO industry such as algorithm enhancements and new technologies, and adapt the approach and strategy to ensure best practice is maintained in an ever changing landscape. Requirements Key Competencies Strong knowledge and experience of technical SEO considerations, analysis & reporting, on page, local search strategies as well as how social media benefits organic search visibility. Good understanding and experience of SEO best practices: including defining technical considerations through audits, making on page recommendations, understanding the organic local search ecosystem and how social media could be used as part of a holistic strategy. Understanding of search engine algorithms and their impact on the organic performance of websites. Understanding of technical SEO changes (e.g. robots.txt optimisation, 301 redirects, hreflang, canonicalisation, schema, etc.). Use 3rd party audit / SEO / Search tools to carry out web quality audits. Examples include SEMrush, deep dive site crawlers such as Screaming Frog and backlink auditors such as Kerboo/Ahrefs. An ability to work in a collaborative manner with colleagues in the wider Digital Team, different departments in M&I and colleagues globally. Preferably some experience of working within enterprise content management systems and some experience around web content creation and entry. Keep up to date with current digital marketing trends & technologies. Experience in MS Office or Google Apps is essential. Highly analytical and numerical, with attention to detail and a meticulous mindset. Results orientated with an ability to work to tight timelines. Appetite for continuous learning and personal development. Strong understanding and experience in Google's own web monitoring and analytics tools such as Google Search Console, Google AdWords, Google Analytics, Google Data Studio and Google Trends. Use these tools effectively to help develop the Digital Marketing strategy as well as identify possible fluctuations in local web performance and the possible reasons behind these. Additional Competencies (advantageous but not essential) Understanding of the web development cycle and web technologies. A good understanding or experience using WordPress (or similar), paid landing page platforms, B2B insight services or other marketing technology landscapes and platforms. Understanding of HTML5, CSS, JavaScript, XML or other programming languages e.g. PHP, etc. Image manipulation skills, e.g. Photoshop, Fireworks. Additional European language skills a plus. Personal attributes Strong time management skills a must. Strong organisational skills. Attention to detail essential. 'Process' driven. Ability to work on multiple projects. Self disciplined, motivated and committed to delivering work to agreed deadlines. Strong written and oral communication skills. Essential to be able to work within a team but also on own initiative. Good interpersonal . click apply for full job details

We are seeking an individual located in the UK. This is a Remote work from home position, and individual is required to reside and be authorized to work in the United Kingdom. We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage - our team members. Say hello to a rewarding career and come join a leading provider of mission critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. We are seeking a remote Sr. Director, Customer Success; Individual must be in United Kingdom. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage's platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: The Sr. Director of Customer Success responsible for the Finance Vertical leads a high performing organisation that drives value realisation, retention, and expansion across banks, insurance, payments, capital markets, and fintech customers. This executive owns the end to end post sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to finance specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. Responsibilities: Strategy & Leadership Define and execute the finance-vertical CS strategy, segmented by sub vertical (banking, insurance, payments) and customer tier (strategic, enterprise, mid market). Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Establish a value framework with finance relevant KPIs, outcome maps, and executive communications (QBRs). Own the renewal and net retention for your customer base (clear rules of engagement and forecast accountability). Customer Outcomes & Advocacy Ensure successful onboarding and time to value with robust project governance for complex, multi stakeholder programs. Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives. Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs. Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem. Cross Functional Partnerships Partner with Product on voice of customer, roadmap validation, beta programs, and finance grade features (security, reporting, controls). Partner with Implementation teams for onboarding, reduce time to value, and ensure high quality project delivery. Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans. Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives. Operational Excellence Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths. Own CS budget, capacity planning, hiring plan, and productivity benchmarks. What You May Need to be Successful: Bachelor's degree or equivalent work experience. MBA highly desired. 3+ years of related experience in Account Management. 2+ years of organizational leadership experience. 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high value accounts). Ability to manage and lead during times of change and organizational transformation. Understanding how to work growth businesses in a competitive environment. Excellent tactical execution skills. Strong sense of process and the ability to innovate on process tools and conventions. Ability to craft detailed, well written communications and proposals. Maintain a high emphasis on teamwork, collaboration, and process innovation. Ability to influence others through strong verbal and written communication. Strategic mindset: self directed, organized, analytical, and have excellent problem analysis/problem solving skills. Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations. Diligent, resourceful, versatile, and able to multitask. Ability to travel at least 25% Preferred: Entrepreneurial style with proven ability to thrive in a dynamic, changing environment where a critical key to success is the ability to optimize and leverage limited resources. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best in class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Benefits Health & Wellbeing: Medical, Vision, Dental, Bike2Work Scheme, Employee Assistance Programme. Personal Financial Planning: Pension with employer contribution, Life Assurance and Financial and Legal Helpline. Personal & Family Leave: Holidays (PTO), Enhanced Maternity Leave, Sick Pay. Career Development: Mentoring Programme, SOAR Programme (Manager development), and Annual Performance Reviews. What Are You Waiting For? Apply Today! You have learned a little about us today - we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Marketing Manager - International Location: UK (remote) Scope: EME & SEAPAC Team: Marketing Reports to: International Marketing Director About tarte tarte is the pioneer of high-performance naturals and one of the fastest-growing beauty brands in the U.S. Foundednearly 25years ago by CEO Maureen Kelly, tarte is built on a simple belief: beauty should deliverreal resultswithout compromise. All products are cruelty-free, formulated without the "icky" ingredients (parabens, mineral oil, phthalates, and more), and powered by naturally derived ingredients. The brand is 85% vegan, with 100% vegan skincare, and proudly the concealer brand in the U.S. tarteoperatesin over 20 countries in-store and ships to 50+ countries worldwide. The Role tarte cosmetics is seeking an experienced International MarketingManager who will be responsible for collaborating with the Marketing Director to develop, drive & project manage 360 marketing programs for all new product launches & existing core heroes within the product portfolio. In partnership with the team, this role will assist in the execution of launch plans, implementation of strategic marketing initiatives, and creation of marketing assets & content. The ideal candidate is a self-starter, agile, organized, and should possess both analytical and creative skills with the ability to work independently and cross-functionally within the organization & with our Sephora retailer partners. Beauty experience is highly preferred. Key Responsibilities Drive the ideation, execution & project management of 360 marketing plans for new launches by working cross-functionally with teams including Trade Marketing, Digital Marketing, PR, Social, Influencer, Education, Events & our Sephora retail partners. Develop & refine brand & product messaging, ensuring key messaging is consistent across all customer touchpoints and curated for each market. Lead the localization of marketing copy & education materials for the international landscape. Develop clear & thoughtful creative briefs for content, trade & social media teams to create best-in-class assets. Drive & contribute to content creation process with clear feedback & strategic direction. Lead the understanding, execution, and optimization of paid media campaigns (digital, social, retail media), in collaboration with internal and external partners. Support international retail, PR, influencer, and event initiatives. Secure and optimize marketing support across Sephora channels (media, CRM, social, in-store, digital). Support the development and activation of CRM strategies in partnership with Sephora, focused on recruitment, retention, and engagement. Manage international marketing calendars, timelines, and cross-functional deliverables. Analyze sales data, industry trends, product reviews, and competitive research to identify actionable insights. Profile 5-7+ years of marketing experience, preferably in beauty, fashion, or consumer goods. Proven experience managing international markets and go-to-market processes. Strong project management and cross-functional collaboration skills. Strong understanding of paid media, performance marketing, and campaign optimization. Experience working closely with retail marketing teams, ideally Sephora. Highly organized, detail-oriented, and deadline-driven. Advanced proficiency in Excel (analysis, tracking, reporting) and PowerPoint (clear, executive-ready decks). Ability to balance global strategy with local market needs, and comfortable managing multiple markets simultaneously. Excellent communication skills, fluent in English (written and spoken).

Who Are We Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds of employees across the globe, Comply empowers Chief Compliance Officers and their teams to proactively manage regulatory obligations, mitigate risk, and scale with efficiency and confidence. Comply serves thousands of global financial services clients including broker dealers, insurers, investment banks, private funds, RIAs, and wealth managers who rely on Comply offerings to power their compliance programs. To learn more about Comply, visit The Role The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. Your role will be to work closely with customers to ensure they are satisfied with the services and to be an internal advocate for your book of business. At Comply, our customers' success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. This role includes responsibilities for Customer Success activities (e.g., adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up sell, etc.). Responsibilities Customer Relationship Management Own a portfolio of strategic accounts and serve as the central point of contact for day to day inquiries Proactively manage customer journeys from onboarding to renewal, ensuring continued alignment with business goals Establish executive level relationships with customer stakeholders to understand and influence broader organizational goals Influence customer lifetime value through increased product adoption, satisfaction and overall health Deliver regular business reviews to ensure customers are achieving - and recognizing - their intended outcomes Support revenue retention and growth through customer advocacy and reference ability Account Monitoring and Health Tracking Monitor customer health across usage, relationship quality and adoption metrics to mitigate churn risk and identify growth opportunities Use tools like Gainsight and Salesforce to manage customer health scores and maintain CRM data integrity Perform in depth analysis of account performance metrics and proactively develop mitigation or growth strategies Generate report and insights related to account status, customer success plans and usage metrics Escalation and Resolution Efficiency Lead critical issue resolution across departments for strategic or at risk accounts Anticipate possible friction points in the customer journey and implement preemptive solutions Champion systemic improvements by identifying recurring issues and influencing internal process enhancements Internal Collaboration Collaborate cross functionally with product, sales, onboarding and support teams to relay customer feedback and drive improvements Participate in internal account review meetings to align on customer strategies and success plans Update and contribute to team documentation, knowledge bases, and process improvements Partner with marketing on advocacy initiatives such as case studies and testimonials Renewal and Expansion Support Own the end to end renewal process, including forecasting, negotiation and close Lead commercial conversations around value realization, upsells, cross sells and expansion planning Align with sales on account growth strategy and influence commercial outcomes by demonstrating impact Prepare Quarterly Business Reviews and renewal discussions by consolidating relevant data and insights Skills and Qualifications 3+ years' experience in a Customer Success or Account Management role Financial services or compliance experience a plus Ability to manage influence through persuasion, negotiation, and consensus building Strong empathy for customers AND passion for revenue and growth Demonstrated ability to manage and see projects through with customers Analytical, organized, process oriented, and proactive mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication, presentation, and problem solving skills To learn more about our values, mission and the wide range of perks offered to employees at Comply, visit Comply is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment. Applicants must be authorized to work for any employer in the United Kingdom. Currently, we are unable to sponsor or take over sponsorship of an employment Visa at this time. Comply is aware of scammers posing as Comply employees and extending job offers via direct messaging, texts and social media platforms. These are fraudulent and should be treated as such. To learn more about this, please review our Statement of Fraudulent Job Offers.

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Erith, Kent. We are recruiting for experienced and forward thinking Sales & Account Manager ( Sales Negotiator) . This is full time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression. Job Role: We are looking for a driven and commercially focused Sales Negotiator to join our small but ambitious team. The purpose of this role is to maximise margin from every customer opportunity through proactive up-selling, cross-selling, account management and new customer acquisition. You will play a key role in exceeding customer expectations by professionally identifying and matching customer needs with the right products and services, while maintaining the highest standards of compliance and service delivery. If you thrive in a target-driven environment and enjoy building long-term customer relationships, we would love to hear from you. Key Responsibilities: Handle outbound sales calls to the existing customer base with the specific aim of cross-selling relevant products. Use prospect data to generate new business opportunities and secure sales. Negotiate pricing within agreed authority levels. Acquire new customers through referrals and proactive prospecting. Deliver a polite, professional and responsive customer experience that maximises retention. Identify current and future customer needs through effective account management. Maintain up-to-date knowledge of competitor activity and record findings in Excel. Log, track and resolve customer enquiries and complaints in line with company procedures. Ensure all calls and interactions comply with company standards including data protection, domestic pricing policy and sales approach. Accurately record all customer interactions within company systems. Develop and maintain strong product knowledge across the full company portfolio. Proactively address knowledge gaps through continuous learning. Use IT systems effectively to maximise team efficiency. Adhere to Health, Safety and Environmental policies at all times. Provide regular updates and reports to the Company Manager. What We're Looking For: Proven experience in sales, account management or customer-facing commercial roles Strong negotiation and communication skills Ability to identify up-selling and cross-selling opportunities Excellent organisational and data recording skills Comfortable using IT systems and Excel Professional, polite and customer-focused approach Self-motivated with the ability to work within a small team Special Requirements: Due to our location on an industrial estate with no access to public transport, candidates must have their own transport . If interested please apply directly or call Tom Kurczab at Premier Recruitment Group.

Zeal Group is an award-winning global FinTech powerhouse with 700+ professionals across London, Europe, Asia, MENA, and South America. Through our subsidiary Traze, we deliver advanced multi-asset trading solutions across Gold, Oil, FX, Indices, and Cryptocurrencies, built for today's fast-moving, high-volatility markets. Our Sales and Business Development teams are the engine of our growth. They are the first voice, the first relationship, and the long-term partner for our clients. This role is for people who don't wait for opportunity, they hunt it, close it, and grow it. Who We're Looking For We're hiring globally and selectively. You should already know: How commodity and crypto volatility is changing trader behavior Why retention, lifetime value, and trust now outperform raw volume How to build real presence in high-growth regions: Asia, Africa, LATAM, and the Middle East If you're an experienced FX/CFD sales professional tired of working at a firm that's shrinking or stuck, let's talk. The market is consolidating. The competition is tougher. That's exactly why this opportunity exists. What You'll Be Doing Own the full business development lifecycle: prospecting, conversion, activation, and long term growth Acquire and retain high value clients and IB partners through strategic relationship management Build and execute sales plans driven by market data, trader behavior, and regional trends Deliver a best in class client experience, rooted in knowledge, trust, and responsiveness Proactively provide clients with market insights, product guidance, and growth opportunities Collaborate closely with Marketing to unlock demand in new and emerging markets Directly impact accounts opened, deposits, and revenue growth, your performance matters and is visible 3-10 years of proven sales experience within Forex / CFD brokerage environments Strong understanding of FX, commodities, indices, and equity markets A hunter mindset, you chase targets, not titles Excellent communication and negotiation skills across cultures and regions Strategic thinking paired with hands on execution High integrity, professionalism, and accountability Strong analytical skills and comfort working with data and performance metrics Proficiency in Microsoft Office or equivalent tools Global platform with real growth ambition, not empty slogans Products built for today's traders, not yesterday's markets A culture that rewards performance, initiative, and innovation Exposure to fast growing regions where opportunity is still wide open If you're hungry, market aware, and ready to compete at a higher level, Zeal Group is where you scale next.

What You'll Do Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them realize value from TRES platform. As a trusted advisor, you will leverage your domain expertise and ability to frame problems and find solutions to help customers drive adoption and achieve business outcomes. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer's success - ultimately driving growth and securing the renewal. Responsibilities Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. Measure, monitor, and report internally and externally to Customer Sponsors. Establish regular touchpoints to review progress against technical and strategic objectives including roadmap discussions. Work closely with Sales to provide insights to customers about applicability of new features in TRES and identify additional business use-cases. Develop, nurture and maintain trusted advisor relationships with stakeholders at all levels and drive value and adoption. Translate customer product usage data into actionable advice for customers. Provide Executive Business Reviews in a regular cadence with Business & Technical Stakeholders in collaboration with the Account Team including Sales, Business Leads, and Product partners. Provide customer's contract utilization pacing in regular account Health Checks towards renewal. Provide customer upsell and expansion recommendations for platform products, partnerships, services, and cloud network partners across the full lifecycle in regular account check-ins. Assist and provide expert deployment and operational best practices in all customer communication channels including in-person, email, web calls, slack, and mobile options. Work cross-departmentally to find business outcomes-oriented solutions to complex scenarios and integration issues. Strong knowledge of Customer Success best practices with experience defining processes to promote adoption. Understand customer health scoring and predictive risk management to prevent and resolve renewal risk while managing customer escalations. Continuously drive communication and customer advocacy to ensure an orchestrated customer experience. Work transparently to surface customer problems and allow others to participate in solving them. Required Skills Bachelor's degree with 5+ years of experience in Account Manager or Customer Success role or related SaaS vendor or systems integrator or in house practitioner Experience in managing significant technology and operational change programs and have credibility as a trusted advisor to customer executives for such programs Experience of directly assigned to customers with an aggregate of at least $2 - 5M ARR in total book of business and delivering 10 - 20% upsell expansions across their customer accounts Advanced project management experience & skills Ability to translate business requirements into business value, and work with sales and marketing teams to promote value-driven solutions to customers Ability to manage executive relationships and discussions Excellent moderation and communication skills Extensive experience within a technical or account management area Solid understanding of crypto markets, wallets, blockchain explorers, and DeFi protocols Background in accounting, finance, tax, or related fields - CPA or similar certifications are a plus Experience working with crypto transaction data, reconciliation tools, or tax/reporting platforms Performance Indicators Gross dollar renewal rate (GDR) and Net Dollar retention (NDR) ARR growth (upsell & expansion opportunities with high win rate) Platform adoption and usage Churn and contraction rate Customer satisfaction Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Please see our candidate privacy policy here.